AT T E2901 User Manual

User’s manual  
E2901  
2.4 GHz cordless telephone/  
with caller ID/call waiting  
You must install and charge  
the battery before using the  
telephone.  
See page 7  
for easy instructions.  
STOP!  
call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.  
CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read  
and follow these instructions carefully:  
Use only the supplied rechargeable battery or replacement battery (model 27910, part number 89-0099-  
1 (800) 222-3111. In Canada dial 1 (866) 288-4268.  
Do not dispose of the battery in a fire. Like other batteries of this type, it could explode if burned. Check  
with local codes for special disposal instructions.  
Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the eyes  
or skin. It may be toxic if swallowed.  
Exercise care in handling batteries in order not to create a short circuit. Do not allow conductive materials  
such as rings, bracelets, or keys to touch the battery. The battery or conductor may overheat and cause  
harm.  
Charge the battery provided with or identified for use with this product only in accordance with the  
instructions and limitations specified in this manual.  
Observe proper polarity orientation between the battery and battery charger.  
Do not disassemble your telephone. There are no user-serviceable parts inside. Refer to quali-  
fied service personnel for servicing.  
User's manual  
E2901  
2.4 GHz cordless telephone/  
with caller ID/call waiting  
Table of contents  
Getting started  
Appendix  
Quick reference guide......................2  
Parts checklist......................................4  
Telephone base installation...........5  
Battery installation & charging............7  
Installation options............................8  
Belt clip & optional headset............10  
Screen icons, indicator lights  
& tones................................................33  
Handset display screen  
messages..........................................34  
Troubleshooting................................36  
Important safety instructions.....43  
FCC Part 68 & ACTA.......................46  
FCC Part 15.........................................48  
Limited warranty..............................49  
Technical specifications................52  
Telephone operation  
Basic operation.................................11  
Options while on calls...................14  
Settings.................................................16  
Sounds...................................................19  
Display...................................................20  
Ringer volume...................................22  
Index.......................................................53  
Directory  
Directory...............................................23  
New directory entries....................24  
Directory search...............................26  
To dial, delete or edit entries............28  
Caller ID operation  
Caller ID operation..........................29  
To review the call log....................32  
1
Getting started  
Quick reference guide  
Cordless handset  
MENU/SELECT  
CID/-VOLUME  
Press to display the menu. Once in  
the menu, press to select an item  
or save an entry or setting.  
Press to scroll down while in  
menus. Press to display caller  
ID information (page 32). While  
entering names or numbers,  
press to move the cursor to the  
left (page 24). Press to decrease  
the listening volume while on a  
call (page 14).  
DIR /VOLUME+  
Press to scroll up while in menus.  
Press to display directory entries  
(page 26). While entering names or  
numbers, press to move the cursor  
to the right (page 24). Press to  
increase the listening volume while  
on a call (page 14).  
PHONE/FLASH  
Press to make or answer a call  
(page 11). During a call, press to  
receive an incoming call if call  
waiting is activated (page 14).  
OFF/CLEAR  
During a call, press to hang up.  
While using menus, press to cancel  
an operation, back up to the previous  
menu, or exit the menu display.  
While predialing, press to delete  
digits (page 11).  
MUTE  
While on a call, press to mute  
microphone (page 15).  
REDIAL/PAUSE  
SPEAKER  
Press to view redial memory (page  
12). While entering numbers,  
press and hold to insert a dialing  
pause (page 24).  
Press to activate handset speaker-  
phone. Press again to resume  
normal handset use (page 11).  
DELETE  
While reviewing the call log, press  
to delete an individual entry, or  
press and hold to clear the call-  
er ID log (page 32). While enter-  
ing or editing a name or number,  
press to delete a character (page  
24-25).  
Feature menu  
Shows a highlighted item  
Feature menu  
Using menus  
DIRECTORY  
Press  
CID/-VOLUME or  
DIRECTORY..................Page 23  
CALL LOG....................Page 29  
SETTINGS......................Page 16  
SOUNDS.......................Page 19  
DISPLAY........................Page 20  
RINGER VOLUME......Page 22  
DIR /VOLUME+ to scroll  
through menu items.  
Press MENU/SELECT to select or  
modify a highlighted item.  
Press  
OFF/CLEAR to cancel an  
operation, back up to the previous  
menu, or exit the menu display.  
Menu  
2
Getting started  
Quick reference guide  
Telephone base  
CHARGE/IN USE  
On when the cordless handset is  
properly positioned to charge in  
the telephone base.  
Flashes quickly while receiving  
incoming ringing.  
Flashes when the handset is in use,  
or when another telephone is in  
use on the same line.  
VOICEMAIL  
Flashes when there are new voice-  
mail (requires voicemail service from  
your local telephone company).  
HANDSET LOCATOR  
Press to make the handset beep (page  
13).  
3
Getting started  
Parts checklist  
Save your sales receipt and original packaging in case it is necessary to ship  
your telephone for warranty service.  
Check to make sure the telephone package includes the following:  
Quick start guide  
User’s manual  
E2901  
E2901  
2.4 GHz cordless telephone/  
with caller ID/call waiting  
2.4 GHz cordless telephone/  
with caller ID/call waiting  
Telephone base with  
mounting bracket  
installed  
Quick start guide  
Cordless handset  
User's manual  
Battery compartment cover  
Belt clip for cordless handset  
Battery for cordless handset  
Power adapter  
for telephone  
base  
Telephone line cord  
4
Getting started  
Telephone base installation  
Choose a central location close to a telephone jack and an electrical outlet  
not controlled by a wall switch. The telephone base can be placed on a flat  
surface or mounted on a standard wall plate. For optimum range and better  
reception, place the telephone base in a high and open location.  
Avoid placing the telephone base too close to:  
• Communication devices such as: personal computers, computer routers, tel-  
evision sets, VCRs, wireless routers (wireless broadband, wi-fi, or 802.11) or  
other cordless telephones.  
• Excessive heat sources.  
• Noise sources such as a window with traffic outside, motors, microwave  
ovens, refrigerators, or fluorescent lighting.  
• Excessive dust sources such as a workshop or garage.  
• Excessive moisture.  
• Extremely low temperature.  
• Mechanical vibration or shock such as on top of the washing machine or  
work bench.  
5
Getting started  
Telephone base installation  
1. Plug one end of the telephone  
line cord into the telephone jack at  
the bottom of the telephone base.  
2. Plug the small end of the power  
adapter into the power jack at the  
bottom of the telephone base.  
5
4
3. Route cords through slots.  
Telephone line cord  
4. Plug the large end of the power  
adapter into an electrical outlet  
not controlled by a wall switch.  
DSL filter  
(Optional for DSL users,  
see number four in the  
note section below.)  
5. Plug the other end of the telephone  
line cord into a telephone wall jack.  
NOTES:  
1. Use only the power adapter supplied with this product. To order a replacement power adapter, visit  
2. Be sure to use an electrical outlet not controlled by a wall switch.  
3. This power unit is intended to be correctly oriented in a vertical or floor mount position. The prongs  
are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet  
outlet.  
4. If you receive high speed internet through your telephone line (commonly referred to as DSL), and  
you are experiencing interference during telephone conversations and/or your caller ID features  
are not functioning properly, install a DSL filter to the telephone line between the telephone base  
and the telephone wall jack. Contact your DSL service provider for a DSL filter.  
6
Getting started  
Battery installation & charging  
After installing the battery, you may be able to make and receive short calls.  
For best performance, place the handset in the telephone base and charge for  
16 hours before use.  
You can keep the battery charged by returning the handset to the telephone  
base after use. When the battery is fully depleted, a recharge takes about 12  
hours. The average talk time on a fully charged battery is about eight hours and  
the standby time is approximately five days. Actual battery life depends on usage  
conditions and age of battery.  
1. Insert the plug as indi-  
2. Place the battery 3. Slide the battery  
4. You may be able  
to make and receive  
short calls. For best  
performance, place the  
handset in telephone  
base to charge for at  
least 16 hours before  
first use.  
cated. Be sure to securely and wires inside the  
compartment cover up  
until it clicks.  
insert the plug, making  
sure it matches the color-  
coded label inside the bat-  
tery compartment.  
compartment.  
LOW BATTERY  
To replace the battery, press in and downward on the tab of the  
battery compartment cover to open the battery compartment  
cover. Lift out the old battery and disconnect it from the hand-  
set. Follow the instructions on this page to install and charge  
the new battery.  
Low battery indicator  
Return the handset to  
the telephone base  
to recharge when  
this symbol flashes.  
(Handset will beep  
when battery is low.)  
NOTE: Under normal conditions, the battery should  
last around one year. This may vary depending on  
usage.  
Caution: Use only the supplied rechargeable battery or replacement battery (model 27910,  
part number 89-0099-00-00) or equivalent. To order a replacement battery, visit our website at  
7
Getting started  
Installation options  
NOTE: The mounting bracket must be used for both tabletop use and wall mounting positions.  
Tabletop mount  
Wall mount  
Telephone outlet  
mounting plate  
with mounting  
studs  
Wall mounting  
The telephone base comes with the bracket mounted for tabletop use. If wall-  
mounting is desired, a telephone outlet wall mounting plate with mounting studs is  
required. This mounting plate with studs may be available for purchase from many  
hardware or consumer electronics retailers and may require professional installation.  
1. To remove the bracket, hold the  
telephone base in both hands, press  
the two bracket tabs and lift the  
2. Connect the telephone line cord and  
power adapter to the jacks on the bot-  
tom of the telephone base. Bundle the  
telephone cord, and secure it with a  
twist tie before placing it inside the  
bracket.  
bracket away from slots  
and  
.
8
Getting started  
Installation options  
3. To attach the bracket for wall mounting,  
insert the tabs of the bracket into slots  
and  
on the telephone base, then press  
the other bracket tabs into slots  
shown on the right.  
and  
as  
4. Plug the power adapter into an electrical  
outlet not controlled by a wall switch. Plug  
the telephone line cord into a telephone wall  
jack. To mount the telephone on the wall,  
position the mounting holes  
and  
over  
the telephone outlet mounting studs. Press  
and slide the bracket down firmly so the  
telephone is held securely on the telephone  
outlet mounting studs.  
Telephone outlet mounting studs  
Tabletop mounting  
To return the bracket from the wall mount to tabletop position, follow the  
directions below.  
1. Remove the telephone base from the wall.  
Unplug the cords from the wall jacks.  
Remove the bracket from the telephone  
base.  
2. Insert the bracket tabs into slots  
and on the telephone base,  
then press the other bracket  
tabs into slots  
and  
.
3. Route cords through slots. Plug the  
other end of the telephone line cord  
into a telephone wall jack. Plug the  
large end of the larger power adapter  
into an electrical outlet not controlled  
by a wall switch.  
9
Getting started  
Belt clip & optional headset  
Install belt clip as shown below if desired.  
Snap belt clip  
into the notches  
on both sides of  
handset.  
To release belt clip  
from handset, lift one  
side of the belt clip  
out of the notch.  
For hands-free telephone conversations, use any industry standard 2.5 mm headset  
(purchased separately). For best results, use an AT&T 2.5 mm headset. To  
or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.  
Plug 2.5 mm headset into  
the jack on the side of hand-  
set (beneath small rubber  
cap).  
NOTE: If the sound quality of  
the headset is not good, try  
unplugging it, and firmly plug-  
ging it in again.  
10  
Telephone operation  
Basic operation  
Elapsed time  
Making and answering calls  
To answer an incoming call, press PHONE/FLASH,  
SPEAKER or any dial pad key (0-9, * or #) on the  
handset. To make a call, press PHONE/FLASH or  
SPEAKER then dial a number. Press OFF/CLEAR  
or place the handset in the telephone base or  
charger to hang up.  
PHONE 00:00:30  
To predial (preview numbers before dialing), enter  
numbers first. Press DELETE or OFF/CLEAR any-  
time to make corrections, then press SPEAKER or  
PHONE/FLASH to dial.  
The screen displays the elapsed time as you talk (in  
hours, minutes and seconds).  
PREDIAL  
NOTE: During a call, pressing PHONE/FLASH to access  
services from your local telephone company will not  
affect the elapsed time.  
555-1234  
Hands-free speakerphone calls  
To answer a call, press SPEAKER. To make a  
call, press SPEAKER then dial a number. During  
a call, press SPEAKER to alternate between  
hands-free speakerphone and normal handset  
use. Press OFF/CLEAR to hang up.  
SPEAKER 00:00:49  
NOTE: If a headset is plugged into the handset, you will  
not be able to use the handset speakerphone. To use  
hands-free speakerphone, make sure the headset is  
unplugged, then press  
free speakerphone.  
SPEAKER to activate the hands-  
11  
Telephone operation  
Basic operation  
Last number redial  
Press REDIAL/PAUSE to display the most recently  
called numbers (up to 32 digits). Press CID/-VOLUME,  
DIR /VOLUME+ or REDIAL/PAUSE repeatedly to view  
up to five recently called numbers. The handset  
beeps twice at the beginning or end of the list.  
REDIAL  
555-1234  
Press OFF/CLEAR to exit. Press  
SPEAKER or  
PHONE/FLASH to redial any displayed number. Or  
press PHONE/FLASH or SPEAKER then REDIAL/PAUSE  
to dial the most recently called number (up to 32  
digits).  
Press DELETE to delete the displayed number from  
the redial memory.  
Temporary ring silencing  
Press OFF/CLEAR or MUTE while the telephone is  
ringing to silence the handset ringer temporarily.  
This will silence the ringer without disconnecting  
the call.  
RINGER MUTE  
The next incoming call will ring normally.  
12  
Telephone operation  
Basic operation  
Handset locator  
If the handset is misplaced, press  
HANDSET LOCATOR on the tele-  
phone base. The handset will play a pag-  
ing tone for 60 seconds to help you locate  
it. To stop the paging tone, press PHONE/FLASH,  
SPEAKER, or any dial pad key (0-9, *, or #) on  
the handset, or press  
the telephone base.  
HANDSET LOCATOR on  
NOTES:  
1. If the handset ringer is set to off (0), handset will not gen-  
erate paging tone.  
2. During a page, pressing OFF/CLEAR or MUTE on the handset  
(page 12), the ringer of the handset will be silenced, but it will  
not cancel the page.  
13  
Telephone operation  
Options while on calls  
Volume control  
Press CID/-VOLUME to decrease the volume.  
Press DIR /VOLUME+ to increase the volume.  
When changing the volume level, the new setting  
is saved.  
NOTE: The earpiece, hands-free speakerphone and headset  
listening volume are adjusted separately.  
Call waiting  
Volume  
If you subscribe to call waiting service with your  
local telephone company, there will be a beep if  
there is an incoming call while you are already on a  
call. Press PHONE/FLASH to put your current call  
on hold and take the new call. Press PHONE/FLASH  
anytime to switch back and forth between calls. For  
more information on caller ID, see page 29.  
Flash  
14  
Telephone operation  
Options while on calls  
Mute  
Press MUTE to silence the microphone. When mute  
is on,  
will show on the handset screen. You will  
be able to hear the caller, but your caller will not  
be able to hear you until you press MUTE again  
and resume speaking. When mute is turned off,  
MICROPHONE ON will show temporarily on the  
handset screen. Mute is automatically cancelled  
when you end a call.  
Tone  
Mute  
Temporary tone dialing  
If you have only dial pulse (rotary) service, you can  
temporarily switch to touch tone dialing during a call  
by pressing TONE/*. This can be useful when send-  
ing tone signals for access to answering systems  
or long distance services.  
After you hang up or press PHONE/FLASH (to  
receive a call waiting call), the telephone auto-  
matically returns to dial pulse (rotary) service.  
15  
Telephone operation  
Settings  
In the SETTINGS menu, you can change the lan-  
guage, dial type, and clock setting. You can also  
clear the voice mail indication.  
DIRECTORY  
SETTINGS  
1. Press MENU/SELECT in idle mode to enter the  
feature menu.  
2. Press CID/-VOLUME to highlight SETTINGS, then  
press MENU/SELECT to enter the SETTINGS menu.  
3. Press CID/-VOLUME or DIR /VOLUME+ to scroll  
through the SETTINGS menu, then press  
MENU/SELECT to select the desired option.  
To cancel an operation, back up to the previous  
menu, or exit the menu display press OFF/CLEAR.  
To return to the idle mode press and hold  
OFF/CLEAR.  
SETTINGS  
LANGUAGE  
DIAL TYPE  
CLOCK SETTING  
Language  
In this menu, you can select the language used in  
all screen displays.  
SETTINGS  
LANGUAGE  
DIAL TYPE  
1. In the SETTINGS menu, press CID/-VOLUME or  
DIR /VOLUME+ to highlight LANGUAGE, then  
press MENU/SELECT.  
CLOCK SETTING  
2. Press CID/-VOLUME or DIR /VOLUME+ to highlight  
LANGUAGE  
ENGLISH  
ENGLISH, FRANCAIS or ESPANOL.  
3. Press MENU/SELECT to save your preference  
FRANCAIS  
ESPANOL  
and be returned to SETTINGS.  
Dial type  
In this menu, you can choose TONE or PULSE  
(rotary service) dialing. The factory default setting  
is TONE. Change this to PULSE only if you do not  
have touch-tone dialing service.  
SETTINGS  
LANGUAGE  
DIAL TYPE  
CLOCK SETTING  
1. In the SETTINGS menu, press CID/-VOLUME  
or DIR /VOLUME+ to highlight DIAL TYPE, then  
press MENU/SELECT.  
DIAL TYPE  
TONE  
PULSE  
2. Press CID/-VOLUME or DIR /VOLUME+ to highlight  
TONE or PULSE.  
3. Press MENU/SELECT to save your preference  
and be returned to SETTINGS.  
16  
Telephone operation  
Settings  
Clock setting  
If you subscribe to caller ID service provided by  
your local telephone company, the time will auto-  
matically be set by an incoming call.  
DIRECTORY  
SETTINGS  
In this menu, you can choose to set the time dis-  
played on the handset screen.  
To cancel an operation, back up to the previous  
menu, or exit the menu display press OFF/CLEAR.  
To return to the idle mode press and hold  
OFF/CLEAR.  
SETTINGS  
LANGUAGE  
DIAL TYPE  
CLOCK SETTING  
1. Press MENU/SELECT in idle mode to enter the  
feature menu.  
2. Press CID/-VOLUME to highlight SETTINGS, then  
CLOCK SETTING  
12:00AM  
press MENU/SELECT to enter the SETTINGS menu.  
3. Press CID/-VOLUME or DIR /VOLUME+ to highlight  
CLOCK SETTING, then press MENU/SELECT.  
4. Use the dial pad keys (0-9) to enter two digits  
for the hour (01-12). You can also press  
CLOCK SETTING  
06:00AM  
CID/-VOLUME or DIR /VOLUME+ to set the hour.  
5. Press MENU/SELECT.  
CLOCK SETTING  
06:45AM  
6. Use the dial pad keys (0-9) to enter two digits  
for the minute (00-59). You can also press  
CID/-VOLUME or DIR /VOLUME+ to set the minute.  
7. Press MENU/SELECT.  
8. Press CID/-VOLUME or DIR /VOLUME+ to set AM or  
PM.  
9. Press MENU/SELECT to confirm the clock setting and  
be returned to SETTINGS.  
NOTE: Caller ID provides the time. The time will be set  
automatically only if you subscribe to caller ID service  
provided by your local telephone company (page 30).  
17  
Telephone operation  
Settings  
Clear voice mail indication  
If you subscribe to voice mail services provided  
by your local telephone company, NEW VOICE  
DIRECTORY  
SETTINGS  
MAIL and the  
icon will appear on the hand-  
set screen when you have new voice mail. The  
VOICEMAIL light on the telephone base will also  
flash.  
To cancel an operation, back up to the previous  
menu, or exit the menu display press OFF/CLEAR.  
To return to the idle mode press and hold  
OFF/CLEAR.  
SETTING  
DIAL TYPE  
CLOCK SETTING  
CLR VOICE MAIL  
To manually turn off the NEW VOICE MAIL mes-  
sage,  
icon and VOICEMAIL light:  
CLR VOICE MAIL  
1. Press MENU/SELECT in idle mode to enter the  
TURN INDICATOR  
OFF?  
feature menu.  
2. Press CID/-VOLUME to highlight SETTINGS, then  
press MENU/SELECT to enter the SETTINGS  
menu.  
3. Press CID/-VOLUME or DIR /VOLUME+ to highlight  
CLR VOICE MAIL.  
4. Press MENU/SELECT.  
5. Press MENU/SELECT again to remove the dis-  
played message, or press OFF/CLEAR to exit.  
This only turns off the displayed NEW VOICE MAIL  
message,  
icon and VOICEMAIL light. It does not  
delete the voice mail message(s).  
Use this feature when the telephone indicates there  
is voice mail when you have none, or when you  
have accessed your voice mail from a different tel-  
ephone line (away from home). If there is actu-  
ally a new voice mail message, your local telephone  
company will continue to send the signal which will  
cause the NEW VOICE MAIL message,  
icon and  
VOICEMAIL light to be displayed again.  
NOTE: Your telephone company may alert you with a  
pulsing (stutter) dial tone to indicate there is a voice mail  
message.  
18  
Telephone operation  
Sounds  
In the SOUNDS menu, you can choose one of ten  
ringer melodies, and turn the key tone on or off.  
To cancel an operation, back up to the previous  
menu, or exit the menu display press OFF/CLEAR.  
To return to the idle mode press and hold  
OFF/CLEAR.  
DIRECTORY  
SOUNDS  
Ringer melody  
To choose a ringer melody:  
1. Press MENU/SELECT in idle mode to enter the  
feature menu.  
SOUNDS  
RINGER MELODY  
KEY TONE  
2. Use the CID/-VOLUME or DIR /VOLUME+ keys to  
highlight SOUNDS, then press MENU/SELECT to  
enter SOUNDS menu.  
3. Press MENU/SELECT again to select RINGER  
RINGER MELODY  
MELODY.  
MELODY 0  
MELODY 1  
MELODY 2  
4. Press CID/-VOLUME or DIR /VOLUME+ to hear the  
melody options.  
5. Press MENU/SELECT to save your preference  
and be returned to SOUNDS.  
Key tone  
DIRECTORY  
SOUNDS  
The handset is preset to beep with each key  
press. If you turn off the KEY TONE, there will be  
no beeps when keys are pressed.  
To turn the KEY TONE on or off:  
1. Press MENU/SELECT in idle mode to enter the  
feature menu.  
2. Use the CID/-VOLUME or DIR /VOLUME+ keys to  
highlight SOUNDS, then press MENU/SELECT to  
enter the SOUNDS menu.  
SOUNDS  
RINGER MELODY  
KEY TONE  
3. Press CID/-VOLUME to highlight KEY TONE, then  
press MENU/SELECT to select KEY TONE.  
KEY TONE  
ON  
OFF  
4. Press CID/-VOLUME or DIR /VOLUME+ to highlight  
ON or OFF.  
5. Press MENU/SELECT to save your preference  
and be returned to SOUNDS.  
19  
Telephone operation  
Display  
In the DISPLAY menu, you can select an image to  
be displayed as wallpaper. You can also adjust the  
contrast and brightness to one of five levels to  
suit different lighting conditions.  
To cancel an operation, back up to the previous  
menu, or exit the menu display press OFF/CLEAR.  
To return to the idle mode press and hold  
OFF/CLEAR.  
Wallpaper  
DIRECTORY  
DISPLAY  
To choose a wallpaper for the handset:  
1. Press MENU/SELECT in idle mode to enter the  
feature menu.  
2. Use the CID/-VOLUME or DIR /VOLUME+ keys to  
highlight DISPLAY, then press MENU/SELECT to  
enter the DISPLAY menu.  
3. Press MENU/SELECT again to select WALLPAPER.  
DISPLAY  
WALLPAPER  
CONTRAST  
4. Press CID/-VOLUME or DIR /VOLUME+ to see the  
wallpaper options.  
BRIGHTNESS  
5. Press MENU/SELECT to save your preference and  
be returned to DISPLAY.  
Contrast  
DIRECTORY  
DISPLAY  
To adjust the screen contrast on the handset:  
1. Press MENU/SELECT in idle mode to enter the  
feature menu.  
2. Use the CID/-VOLUME or DIR /VOLUME+ keys to  
highlight DISPLAY, then press MENU/SELECT to  
enter the DISPLAY menu.  
3. Press CID/-VOLUME to highlight CONTRAST, then  
DISPLAY  
WALLPAPER  
CONTRAST  
press MENU/SELECT.  
4. Press CID/-VOLUME or DIR /VOLUME+ to adjust  
BRIGHTNESS  
the screen contrast.  
5. Press MENU/SELECT to save your preference and  
CONTRAST  
be returned to DISPLAY.  
20  
Telephone operation  
Display  
To cancel an operation, back up to the previous  
menu, or exit the menu display press OFF/CLEAR.  
To return to the idle mode press and hold  
OFF/CLEAR.  
DIRECTORY  
DISPLAY  
Brightness  
To adjust the screen brightness on the handset:  
1. Press MENU/SELECT to enter the feature menu.  
2. Press CID/-VOLUME or DIR /VOLUME+ to scroll to  
DISPLAY, then press MENU/SELECT to enter  
the DISPLAY menu.  
DISPLAY  
WALLPAPER  
CONTRAST  
BRIGHTNESS  
3. Press CID/-VOLUME or DIR /VOLUME+to highlight  
BRIGHTNESS, then press MENU/SELECT.  
BRIGHTNESS  
4. Press CID/-VOLUME or DIR /VOLUME+ to view a  
sample of each brightness level.  
5. Press MENU/SELECT to save your preference and  
return to DISPLAY.  
NOTE: When the handset is idle and no keys have been  
pressed for 15 seconds, the handset display background  
will appear black to save battery power.  
21  
Telephone operation  
Ringer volume  
In this menu, you can set the ringer volume level  
(1-6), or turn the ringer off (0). When the ringer is  
DIRECTORY  
turned off, the  
will appear on the handset screen.  
The ringer volume level also determines the pag-  
ing tone when initiating the handset locator fea-  
ture (page 13). If the ringer volume level is set to  
off (0) on the handset, the handset is silenced for  
all incoming calls and paging.  
RINGER VOLUME  
RINGER VOLUME  
To cancel an operation, back up to the previous  
menu, or exit the menu display press OFF/CLEAR.  
To return to the idle mode press and hold  
OFF/CLEAR.  
To adjust the RINGER VOLUME:  
1. Press MENU/SELECT in idle mode to enter the  
feature menu.  
2. Use the CID/-VOLUME or DIR /VOLUME+ keys to  
highlight RINGER VOLUME, then press MENU/  
SELECT to enter the RINGER VOLUME menu.  
3. Press CID/-VOLUME or DIR /VOLUME+ to hear the  
ringer levels.  
4. Press MENU/SELECT to save your preference and  
be returned to the feature menu.  
22  
Telephone operation  
Directory  
Memory capacity  
DIRECTORY  
Pat Williams  
555-1234  
The directory can store up to 50 entries. Each  
entry can contain a number up to 32 digits, and a  
name up to 16 letters. A convenient search fea-  
ture can help you find and dial numbers quickly  
(page 27).  
If all memory locations are in use, the screen will  
display DIRECTORY FULL. You will not be able to  
store a new number until you delete an existing  
one.  
Exiting the directory  
Press OFF/CLEAR to cancel an operation, back  
up to the previous menu, or exit the menu display.  
Press and hold OFF/CLEAR to return to the idle  
mode.  
If you pause for too long while creating an entry,  
the procedure will time out and you will have to  
begin again.  
23  
Telephone operation  
New directory entries  
To cancel an operation, back up to the previous  
menu, or exit the menu display press OFF/CLEAR.  
To return to the idle mode press and hold  
OFF/CLEAR.  
DIRECTORY  
DIRECTORY  
To create and store a new directory entry  
1. Press MENU/SELECT in idle mode to enter the  
REVIEW  
STORE  
feature menu.  
2. Press MENU/SELECT again to enter the  
DIRECTORY menu.  
DIRECTORY  
ENTER NUMBER  
3. Press CID/-VOLUME to highlight STORE.  
4. Press MENU/SELECT.  
555-1234  
5. Enter the telephone number when prompted.  
• Use the dial pad to enter up to 32 digits.  
– Press CID/-VOLUME or DIR /VOLUME+ to  
move the cursor to the left or right.  
– Press DELETE to erase numbers.  
– Press and hold REDIAL/PAUSE to enter a  
three-second dialing pause, (a p appears  
on the screen), if you need to pause for  
accessing banking or long distance  
services.  
-OR-  
Copy a number from redial by pressing  
REDIAL/PAUSE then press CID/-VOLUME or  
DIR /VOLUME+ to locate the number to copy.  
Press MENU/SELECT to copy the number.  
6. Press MENU/SELECT to save the number. The  
display will show ALREADY SAVED if the  
number is already in the directory.  
NOTE: Each line can hold 16 digits, so if you enter a  
number longer than 16 digits, the numbers will be dis-  
played in the following line.  
24  
Telephone operation  
New directory entries  
7. Enter the name when prompted.  
DIRECTORY  
• Use the dial pad to enter a name (up to  
16 characters). Each time a key is pressed,  
the character on that key will be displayed.  
Additional key presses will produce other  
characters on that key. See the chart below.  
ENTER NAME  
Pat Williams  
– Press CID/-VOLUME or DIR /VOLUME+ to  
move the cursor to the left or right.  
NOTE: The handset  
will automatically  
capitalize the first  
letter of every word.  
– Press DELETE to erase letters.  
Dial  
Key  
1
2
3
4
5
6
7
Characters by number of key presses  
1
1
A
D
G
J
M
P
T
W
0
3
C
F
I
4
,
5
-
a
d
g
j
6
.
7
&
c
f
8
9
2
#
B
E
H
K
N
Q
U
X
2
3
4
5
6
S
8
Z
b
e
h
k
n
p
u
w
i
L
O
R
V
Y
l
m
7
t
o
q
v
x
r
s
z
8
9
0
9
y
?
!
/
(
)
@
space  
#
DIRECTORY  
Pat Williams  
555-1234  
8. Press MENU/SELECT to store your new direc-  
tory entry. The name and the telephone number  
will then be shown on the screen. To change it  
later, see page 28.  
9. Press OFF/CLEAR to return to the DIRECTORY  
menu. Press and hold OFF/CLEAR to return to  
the idle mode.  
25  
Telephone operation  
Directory search  
To cancel an operation, back up to the previous  
menu, or exit the menu display press OFF/CLEAR.  
To return to the idle mode press and hold  
OFF/CLEAR.  
To browse through the directory  
1. Press DIR in idle mode to display the first list-  
ing in the directory. DIRECTORY EMPTY will be  
displayed if there are no directory entries.  
DIRECTORY  
Andrew  
555-6789  
-OR-  
You can also display the first listing in the  
directory by first pressing MENU/SELECT, then  
MENU/SELECT to choose DIRECTORY, then  
press MENU/SELECT again to choose REVIEW.  
DIRECTORY  
Barbara  
555-9876  
2. Press CID/-VOLUME or DIR /VOLUME+ to browse  
through the directory. Entries will be displayed  
alphabetically by the first letter in the name.  
26  
Telephone operation  
Directory search  
To cancel an operation, back up to the previous  
menu, or exit the menu display press OFF/CLEAR.  
To return to the idle mode press and hold  
OFF/CLEAR.  
To search by name  
1. Press DIR in idle mode to display the first list-  
ing in the directory. DIRECTORY EMPTY will be  
displayed if there are no directory entries.  
2. When a name entry is displayed, press a dial  
pad keys (2-9) to start a quick name search.  
The directory will display the first name begin-  
ning with the first letter associated with the  
dial pad key, if there is an entry in the directory  
that begins with that letter.  
3. To see other names that start with the letters  
on the dial pad key, keep pressing the key. The  
names will be shown in alphabetical order.  
For example, if you have name entries Jennifer,  
Jessie, Kevin and Linda in your directory:  
• If you press 5 (JKL) once, you will see Jennifer.  
• If you press 5 (JKL) twice, you will see Jessie.  
• If you press 5 (JKL) three times, you will see  
Kevin.  
• If you press 5 (JKL) four times, you will see  
Linda.  
• If you press 5 (JKL) five times, you will see  
Jennifer again.  
NOTES:  
1. If there is no name entry matching the first letter of the  
key you press, you will see a name entry that matches the  
next letter of the key.  
2. If you press a key (2-9) and there is no name entry to  
match those letters, the directory will show the entry that  
matches the next available letter in the directory.  
27  
Telephone operation  
To dial, delete or change entries  
To dial, delete or change a directory entry (name and  
number), the entry must be displayed on the hand-  
set. Use directory search (pages 26-27) to display an  
entry. To exit the directory press OFF/CLEAR.  
To dial a displayed number  
When a directory entry is displayed, press  
PHONE/FLASH or SPEAKER to dial the displayed  
number.  
To delete an entry  
When a directory entry is displayed, press  
DELETE to delete the displayed entry from the direc-  
tory. Once deleted, an entry cannot be retrieved.  
To change an entry  
When a directory entry is displayed:  
1. Press MENU/SELECT to modify the entry. You will  
be prompted to EDIT NUMBER.  
DIRECTORY  
Andrew  
555-6789  
• Press the dial pad keys to add digits.  
• Press DELETE to erase digits.  
• Press CID/-VOLUME or DIR /VOLUME+ to move  
the cursor.  
DIRECTORY  
EDIT NUMBER  
• Press and hold REDIAL/PAUSE to add a three-  
second pause if desired.  
555-1234  
Press REDIAL/PAUSE, then CID/-VOLUME or  
DIR /VOLUME+ to scroll to a previously dialed  
number. Press MENU/SELECT to add the redial  
number to the entry.  
DIRECTORY  
EDIT NAME  
Andy  
2. Press MENU/SELECT. You will be prompted to  
EDIT NAME.  
DIRECTORY  
Andy  
555-1234  
• Press the dial pad keys to add characters  
(page 25).  
• Press DELETE to erase characters.  
• Press CID/-VOLUME or DIR /VOLUME+ to  
move the cursor.  
3. Press MENU/SELECT to confirm.  
4. Press OFF/CLEAR to return to the DIRECTORY  
menu. Press and hold OFF/CLEAR to return to  
the idle mode.  
28  
Caller ID operation  
Caller ID operation  
Information about caller ID with call waiting  
This product has a caller ID function with call  
waiting feature which works with service from  
your local telephone company.  
CHRISTINE SMITH  
908-555-0100  
NOV23 10:01AM  
Caller ID with call waiting lets you see the name  
and telephone number of the caller before  
answering the telephone, even while on another  
call.  
It may be necessary to change your telephone  
service to use this feature. Contact your  
telephone company if:  
• You have both caller ID and call waiting, but  
as separate services (you may need combined  
service).  
• You have only caller ID service, or only call  
waiting service.  
• You do not have any caller ID or call waiting  
services.  
This product can be used with regular caller ID service,  
or this product’s other features can be used without  
subscribing to either caller ID or combined caller ID  
with call waiting service.  
There are fees for caller ID services. In addition,  
services may not be available in all areas.  
Depending on your service, the caller’s number, or  
the caller’s name and number may be displayed. This  
product can provide information only if both you and  
the caller are in areas offering caller ID service and if  
both telephone companies use compatible equipment.  
The time and date are sent by the telephone company  
along with the call information.  
29  
Caller ID operation  
Caller ID operation  
How caller ID works  
If you subscribe to caller ID service provided by  
your local telephone company, information about  
each caller will be displayed between the first and  
second ring.  
CHRISTINE SMITH  
908-555-0100  
NOV23 10:01AM  
Appears when  
the call is missed  
and un-reviewed.  
CALL LOGNEW  
CHRISTINE SMITH  
908-555-0100  
Caller’s name  
Caller’s number  
NOV 23 10:01AM  
Time of call  
Date of call  
Information about the last 50 incoming calls is  
stored in the call log. You can review the call log  
to find out who has called and return the call or  
save the caller’s name and number into the direc-  
tory.  
When the call log is full, the oldest entry is delet-  
ed to make room for new incoming call informa-  
tion.  
If a call is answered before the information  
appears on the screen, it will not be saved in the  
call log.  
NOTE: Caller ID features will work only if both you and the  
caller are in areas offering caller ID service, and if both tele-  
phone companies use compatible equipment.  
30  
Caller ID operation  
Caller ID operation  
Memory match  
Names of callers will be displayed only if the infor-  
mation is provided by your local telephone com-  
pany.  
Chris  
908-555-0100  
If the telephone number of the caller exactly match-  
es a telephone number in your directory, the name  
that appears on the screen will match the corre-  
sponding name already in the directory.  
NOV23 10:01AM  
Example: If Christine Smith calls, her name will  
appear as Chris if this is how it was entered in the  
directory.  
NOTE: The number shown in your caller ID will be in  
the format sent by the telephone company. The tele-  
phone company usually delivers ten-digit telephone  
numbers (area code plus telephone number). If the  
telephone number of the person calling does not  
exactly match a number in your directory, the name will  
appear as delivered by the telephone company. For  
example if the telephone company includes the area  
code and the directory number does not, the name will  
appear as delivered by the telephone company.  
Missed calls  
When a handset is in idle mode with un-reviewed  
calls, its screen will show XX MISSED CALLS.  
HANDSET 1  
4 MISSED CALLS  
10:01AM  
Un-reviewed entries will be counted as missed  
calls when the telephone is idle. Each time a call  
log entry marked NEW is reviewed, the number of  
missed calls decreases by one.  
If there are too many missed calls and you  
don’t want to un-reviewed them one by one  
but still want to keep them in the caller ID log,  
press and hold  
OFF/CLEAR for four seconds  
when the handset is idle. All reviewed entries in  
the caller ID log will be considered old and the  
counter is reset to 0.  
31  
Caller ID operation  
To review the call log  
To review the call log  
HANDSET 1  
4 MISSED CALLS  
4:30 PM  
Press CID/-VOLUME to review the call log. The call  
log displays the caller ID entries in reverse chron-  
ological order. The most recent call is displayed  
first. Press CID/-VOLUME or DIR /VOLUME+ to scroll  
through the list as shown at left. Press OFF/CLEAR to  
return to the idle screen.  
NEW  
CALL LOG  
Pat Williams  
555-1234  
NOV 23 10:31AM  
NEW  
CALL LOG  
Jeffrey Adams  
555-9876  
NOTE: You can also display the caller ID entries in the call log,  
when handset is idle, press MENU/SELECT, then CID/-VOLUME  
to choose CALL LOG, and then press MENU/SELECT.  
NOV 23 10:21AM  
To return a call  
NEW  
CALL LOG  
Press PHONE/FLASH or SPEAKER to call the displayed  
number.  
Chris Thompson  
908-555-0100  
NOV 23 10:11AM  
Caller ID numbers may appear with an area code  
that may not be required for local calls, or without a  
1 that may be needed for long distance calls. If the  
number displayed is not in the correct format, you  
can change how it is dialed.  
-OR-  
NEW  
CALL LOG  
To change the number before dialing, press # repeat-  
edly to see different dialing options (you can choose  
to dial with or without an area code, and with or  
without the 1), then press PHONE/FLASH or SPEAKER  
to dial the number.  
Chris Thompson  
1-908-555-0100  
NOV 23 10:11AM  
NEW  
CALL LOG  
Chris Thompson  
1-555-0100  
Other options while reviewing the call log  
Press DELETE to delete the current entry from the  
call log.  
NOV 23 10:11AM  
• Press and hold DELETE to delete all entries from  
the call log. When asked to confirm, press  
MENU/SELECT to delete all entries, or press OFF/CLEAR  
to exit without deleting any entries.  
NEW  
CALL LOG  
Chris Thompson  
555-0100  
NOV 23 10:11AM  
• PressMENU/SELECT to copy this entry into the directory.  
If the name or number is not provided, you will be  
prompted to enter them (page 25).  
• Press and hold OFF/CLEAR to return to the idle  
screen.  
NOTE: If neither the name nor number are not provided,  
UNABLE TO SAVE will be displayed.  
32  
Appendix  
Screen icons, indicator lights & tones  
Screen icons & alert tones  
Screen icons  
Battery charging (animated display).  
HANDSET 1  
Low battery (flashing); place handset in telephone  
base to recharge.  
MUTE  
NEW  
Speakerphone is in use.  
10:01AM  
11/23  
New voicemail messages are received.  
Ringer off.  
MUTE  
NEW  
Microphone is muted.  
Missed and un-reviewed calls.  
Handset alert tones  
Two short beeps  
Four short beeps  
Two beeps  
The volume level is at the maximum or minimum setting.  
Low battery warning.  
Out of range from the telephone base while on a call.  
Command completed successfully.  
Confirmation tone  
Indicator lights  
CHARGE/IN USE  
On when the cordless handset is properly  
positioned to charge in the telephone base.  
Flashes quickly while receiving incoming ringing.  
Flashes when the handset is in use, or  
when another telephone is in use on the  
same line.  
VOICEMAIL  
Flashes when there are new voicemail  
(requires voicemail service from your local  
telephone company).  
SPEAKER  
On when speakerphone is in use.  
33  
Appendix  
Handset display screen messages  
Screen display messages  
XX MISSED CALLS  
ALREADY SAVED  
There are new calls in the caller ID log.  
The telephone number you have  
entered is already stored in the direc-  
tory.  
CALL LOG EMPTY  
CHARGING  
You are accessing an empty call log.  
A handset with a low battery has been  
placed to charge in the telephone base  
or charger.  
CONNECTING ...  
The handset has lost connection with  
the telephone base.  
DIRECTORY EMPTY  
ENDED  
You are accessing an empty directory.  
You have just disconnected a call.  
INCOMING  
CALL  
There is an incoming call.  
LINE IN USE  
Another telephone on the same line is  
in use.  
LIST FULL  
You are attempting to save to a full  
directory.  
LOW BATTERY  
The battery needs to be recharged.  
MICROPHONE ON  
MUTE has been turned off and the person  
on the other end can hear you.  
MICROPHONE MUTED The handset microphone is now muted.  
NEW VOICE MAIL  
NO LINE  
There are new voicemail messages.  
There is no telephone line connected.  
During a call, the handset is no longer  
connected with the telephone base. Try  
moving it closer to the telephone base.  
NO SIGNAL,  
CALL ENDED  
34  
Appendix  
Handset display screen messages  
Screen display messages  
The telephone base is paging the handset.  
** PAGING **  
PHONE  
The handset is in use.  
PLACE  
IN CHARGER  
Battery power is very low. Place the hand-  
set in the telephone base or charger to  
recharge.  
SPEAKER  
SAVED  
The handset speakerphone is in use.  
The call log entry was saved to the directory  
successfully.  
The battery is not installed or not installed  
properly in the handset.  
-OR-  
WARNING  
CHECK BATTERY!  
The battery needs to be replaced.  
-OR-  
An incorrect battery has been installed by  
mistake. Use only the supplied recharge-  
able battery or replacement battery (model  
27910, part number 89-0099-00-00) or  
equivalent. To order a replacement battery,  
or call 1 (800) 222-3111. In Canada dial 1  
(866) 288-4268.  
35  
Appendix  
Troubleshooting  
If you have difficulty with your telephone, please try the suggestions below. For  
In Canada dial 1 (866) 288-4268.  
My telephone  
does not work  
at all.  
• Make sure the battery is installed and charged correctly  
(page 7). For optimum daily performance, return the cord-  
less handset to the telephone base after use.  
• Make sure the power adapter is securely plugged into an  
outlet not controlled by a wall switch.  
• Make sure the telephone line cord is plugged firmly into the  
telephone base and the modular wall jack.  
• Unplug the telephone’s electrical power. Wait for approxi-  
mately 15 seconds, then plug it back in. Allow up to one  
minute for the cordless handset and base to synchronize.  
• Charge the battery in the cordless handset for at least 16  
hours.  
• Remove and re-insert the battery. If that still does not work,  
it may be necessary to purchase a new battery. Please refer  
to the Battery installation & charging section of this user's  
manual (page 7).  
• Disconnect the telephone base from the telephone line wall  
jack and plug in a working telephone. If this telephone does  
not work, the problem is probably in the wiring or the local  
service. Call the local telephone company.  
There is no dial • First, try all the above suggestions.  
tone.  
• Move the cordless handset closer to the telephone base. It  
might be out of range.  
• The telephone line cord might be malfunctioning. Try install-  
ing a new telephone line cord.  
• Disconnect the telephone base from the telephone jack and  
connect a different telephone. If there is no dial tone on the  
telephone either, the problem is in your wiring or local ser-  
vice. Contact your local telephone company.  
36  
Appendix  
Troubleshooting  
I cannot dial out. • First, try all the above suggestions.  
• Make sure there is a dial tone before dialing. It is normal if  
the cordless handset takes a second or two to synchronize  
with the telephone before producing a dial tone. Wait an  
extra second before dialing.  
• Check that all the telephones connected to the same  
telephone line are hung up.  
• Makes sure the telephone is set to the correct dial mode  
(pulse dial or tone dial) for the service in your area. Refer  
to the Handset settings section of this user’s manual (page  
16) to set the dial mode.  
• If the other telephones in your home are having the same  
problem, the problem is in the wiring or local service.  
Contact your local telephone company (charges may apply).  
• Eliminate any background noise. Noise from a television,  
radio, or other appliances may cause the telephone to not  
dial out properly. If you cannot eliminate the background  
noise, first try muting the cordless handset before dialing,  
or dialing from another room in your home with less back-  
ground noise.  
• Place the handset in the base or charger for recharging.  
LOW BATTERY  
is displayed on  
screen.  
• Remove and re-install the battery and use it normally until  
fully discharged, then recharge the handset on the tele-  
phone base or charger for 16 hours.  
• If the above measures do not correct the problem, the bat-  
tery may need to be replaced.  
The battery does • Make sure the handset is placed in the telephone base or  
not charge in the  
handset or the  
handset battery  
does not accept  
charge.  
charger correctly. The CHARGE light on the telephone base  
or charger should be on.  
• If the cordless handset is in the charger or in the telephone  
base but the CHARGE light is not on, refer to The CHARGE  
light is off in this section (page 38).  
37  
Appendix  
Troubleshooting  
• It may be necessary to purchase a new battery. Please refer  
to the Battery installation & charging section of this user's  
manual (page 7).  
• The telephone might be malfunctioning. Please refer to the  
Limited warranty section of this user’s manual (page 49)  
for further instruction.  
The CHARGE  
• Clean the metallic charging contacts on the cordless hand-  
set each month using a pencil eraser or a dry non-abrasive  
fabric.  
light is off.  
Metallic charging contacts  
• Make sure the power adapter and telephone line cords are  
plugged in correctly and securely.  
• Unplug the power adapter. Wait for 15 seconds before  
plugging it back in. Allow up to one minute for the cordless  
handset and telephone base to reset.  
• The telephone might be malfunctioning. Please refer to the  
Limited warranty section of this user’s manual for further  
instruction (page 49).  
The telephone • Make sure the ringer is on. (page 22)  
does not ring  
• Make sure the telephone line cord and power adapter are  
when there is an  
incoming call.  
plugged in properly (page 6).  
• The cordless handset may be too far from the telephone  
base. Move it closer to the telephone base.  
• There may be too many extension telephones on the tele-  
phone line to allow all of them to ring simultaneously. Try  
unplugging some of them.  
• If the other telephones in your home are having the same  
problem, the problem is in the wiring or local service.  
Contact the local telephone company (charges may apply).  
38  
Appendix  
Troubleshooting  
• Other electronic products can cause interference to your  
cordless telephone. Try installing your telephone as far  
away as possible from the following electronic devices:  
wireless routers, radios, radio towers, pager towers, cellular  
telephones, digital telephones, intercoms, room monitors,  
televisions, VCRs, personal computers, kitchen appliances,  
and other cordless telephones.  
• Test a working telephone at the same telephone jack. If  
another telephone has the same problem, the problem is in  
the telephone jack. Contact your local telephone company  
(charges may apply).  
• The telephone line cord might be malfunctioning. Try install-  
ing a new telephone line cord.  
• Re-install the battery and place the cordless handset in the  
telephone base.  
• Wait for the cordless handset to synchronize with the tele-  
phone base. Allow up to one minute for this to take place.  
My telephone The cordless handset may be too far from the telephone  
rings but when I  
try to answer the  
call the hand-  
set screen shows  
CONNECTING…  
base. Move closer to the telephone base and try to answer  
the call.  
CONNECTING... Ensure that the telephone base is powered up.  
displays on my  
cordless handset.  
• Place the cordless handset in the telephone base for one  
minute to allow the cordless handset and telephone base to  
resynchronize channels.  
• Move the cordless handset closer to the telephone base. You  
might have moved out of range.  
• If the cordless handset is in its telephone base and the  
CHARGE light does not come on, refer to The CHARGE light  
is off section in this troubleshooting guide (page 38).  
• Reset the telephone base. Unplug the telephone base’s elec-  
trical power. Wait for 15 seconds then plug it back in. Allow  
up to one minute for the cordless handset and telephone  
base to reset.  
39  
Appendix  
Troubleshooting  
• Other electronic products can cause interference with your  
cordless telephone. Try installing your telephone as far away  
from these types of electronic devices as possible. These  
devices include: routers, radios, radio towers, pager towers,  
cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and cordless telephones.  
There is noise or • The handset may be out of range. Move it closer to the  
interference dur-  
ing a telephone  
conversation.  
telephone base.  
• Appliances or other cordless telephones plugged into the  
same circuit as the telephone base can cause interference.  
Try moving the appliance or telephone base to another outlet.  
My calls fade out • Other electronic products can cause interference to your  
or cut in and out  
when I am using  
the cordless  
handset.  
cordless telephone. Try installing your telephone as far  
away as possible from the following electronic devices:  
wireless routers, radios, radio towers, pager towers, cellular  
telephones, digital telephones, intercoms, room monitors,  
televisions, VCRs, personal computers, kitchen appliances,  
and other cordless telephones.  
• If you have a headset plugged into the handset, try unplug-  
ging it and firmly plugging it in again.  
• Microwave ovens operate on the same frequency as your  
telephone. It is normal to experience static on your tele-  
phone while the microwave oven is operating. Do not install  
this telephone in the same outlet or near a microwave  
oven.  
• If your telephone is plugged in with a modem or a surge  
protector, plug the telephone (or modem/surge protector)  
into a different location. If this solves the problem, re-locate  
your telephone or modem farther apart from each other, or  
use a different surge protector.  
• The layout of your home or office might be limiting the  
operating range. Try moving the base to another location,  
preferably a higher location for better reception.  
40  
Appendix  
Troubleshooting  
• Disconnect the telephone base from the modular jack and  
plug in a corded telephone. If calls are still not clear, the  
problem is probably in the wiring or local service. Contact  
your local service company (charges may apply).  
• Other cordless telephones and 802.11 wireless routers that  
are used for home computer networks both use internal  
radios to communicate. The radios may interfere with one  
another. You can improve the performance of your cordless  
telephones and your router by:  
a. Positioning your new telephone as far away from any  
other already installed cordless telephone in your home  
as possible. This will hinder the interference of the two  
systems with one another.  
b. Positioning your telephone base as far as possible from  
your router, computer or any other computer devices.  
c. Selecting channels 4 through 10 for your router (refer to  
your router’s user manual for more information).  
• Do you have DSL service? If yes, you need to have a DSL  
filter installed at every telephone jack that has a telephone  
connected to it. Contact your DSL service provider for filter  
information  
I hear other calls • Disconnect the telephone base from the telephone jack.  
when using the  
telephone.  
Plug in a different telephone. If you still hear other calls,  
the problem is probably in the wiring or local service. Call  
your local telephone company.  
My caller ID  
features are not  
working properly.  
• Caller ID is a subscription service. You must subscribe to  
this service from your local telephone company for this fea-  
ture to work on your telephone.  
• The caller may not be calling from an area which supports  
caller ID.  
• Both you and the caller’s telephone companies must use  
equipment which are compatible with caller ID service.  
• If you subscribe to DSL service, install a noise filter to  
the telephone line between the telephone base and the  
telephone line jack. Contact your DSL service provider  
for filter information.  
41  
Appendix  
Troubleshooting  
The system does  
not receive caller  
ID or the system  
does not display  
caller ID during  
call waiting.  
• Make sure you subscribe to caller ID with call waiting fea-  
tures services provided by the local telephone company.  
• The caller may not be calling from an area which supports  
caller ID.  
• Both you and the caller’s telephone companies must use  
equipment which are compatible with caller ID service.  
• If you subscribe to DSL service, install a noise filter to  
the telephone line between the telephone base and the  
telephone line jack. Contact your DSL service provider  
for filter information.  
Common cure • If the telephone is not responding normally, try putting the  
for electronic  
equipment.  
cordless handset in the telephone base or the charger. If it  
does not seem to respond, try the following (in the order  
listed):  
1. Disconnect the power to the telephone base.  
2. Disconnect the battery on the cordless handset.  
3. Wait a few minutes before connecting power to the  
telephone base.  
4. Re-install the battery and place the cordless handset  
into the telephone base or charger.  
5. Wait for the cordless handset to synchronize its connection  
with the telephone base. Allow up to one minute for this to  
take place.  
42  
Appendix  
Important safety instructions  
This symbol is to alert you to important operating or servicing instructions that may  
appear in this user’s manual. Always follow basic safety precautions when using this product to  
reduce the risk of injury, fire, or electric shock.  
Safety information  
Read and understand all instructions in the user’s manual. Observe all  
markings on the product.  
Avoid using a telephone during a thunderstorm. There may be a slight  
chance of electric shock from lightning.  
Do not use a telephone in the vicinity of a gas leak. If you suspect a gas  
leak, report it immediately, but use a telephone away from the area where gas  
is leaking. If this product is a cordless model, make sure the base is also away  
from the area.  
Do not use this product near water, or when you are wet. For example, do  
not use it in a wet basement or shower, or next to a swimming pool, bathtub,  
kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If  
the product comes in contact with any liquids, unplug any line or power cord  
immediately. Do not plug the product back in until it has dried thoroughly.  
Install this product in a protected location where no one can trip over any  
line or power cords. Protect cords from damage or abrasion.  
If this product does not operate normally, read Troubleshooting in this  
user’s manual. If you cannot solve the problem, or if the product is damaged,  
refer to the limited warranty. Do not open this product except as may be direct-  
ed in your user’s manual. Opening the product or reassembling it incorrectly  
may expose you to hazardous voltages or other risks.  
If this product has user-replaceable batteries, replace batteries only as  
described in your user’s manual. Do not burn or puncture batteries — they  
contain caustic chemicals.  
If this product has a three-prong (grounding) plug or a polarized plug with  
one wide prong, it may not fit in non-polarized outlets. Do not defeat the  
purpose of these plugs. If they do not fit in your outlet, the outlet should be  
replaced by an electrician.  
CAUTION: Use only the power adapter provided with this product. To obtain a replace-  
1 (866) 288-4268.  
43  
Appendix  
Important safety instructions  
Especially about cordless telephones  
Privacy: The same features that make a cordless phone convenient create  
some limitations. Telephone calls are transmitted between the base and the  
handset by radio waves, so there is a possibility that your cordless phone con-  
versations could be intercepted by radio receiving equipment within range of  
the cordless handset. For this reason, you should not think of cordless phone  
conversations as being as private as those on corded phones.  
Electrical power: The telephone base of this cordless telephone must be  
connected to a working electrical outlet. The electrical outlet should not  
be controlled by a wall switch. Calls cannot be made from the handset  
if the telephone base is unplugged or switched off, or if the electrical  
power is interrupted.  
• Power adapter: The power adapter is intended to be correctly oriented in a  
vertical or floor mount position. The prongs are not designed to hold the plug  
in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.  
Potential TV interference: Some cordless telephones operate at frequencies  
that may cause interference to TVs and VCRs. To minimize or prevent such  
interference, do not place the telephone base of the cordless telephone near  
or on top of a TV or VCR. If interference is experienced, moving the cordless  
telephone farther away from the TV or VCR will often reduce or eliminate the  
interference.  
Rechargeable batteries: This product contains either nickel-cadmium or nickel-  
metal hydride rechargeable batteries. Exercise care in handling batteries in  
order not to short the battery with conducting material such as rings, bracelets,  
and keys. The battery or conductor may overheat and cause harm. Observe  
proper polarity between the battery and the battery charger.  
Nickel-cadmium rechargeable batteries: Must be recycled or disposed of  
properly. Do not dispose of in household garbage. Do not burn or puncture. Like  
other batteries of this type, if burned or punctured, they could release caustic  
material which could cause injury.  
The RBRC Seal means that the manufacturer is voluntarily participating in an indus-  
try program to collect and recycle nickel-cadmium rechargeable batteries when taken out of  
service within the United States. These batteries may be taken to a participating local retailer of  
replacement batteries or recycling center. Or you may call 1-800-8-BATTERY for locations accept-  
ing spent nickel-cadmium Batteries.  
44  
Appendix  
Important safety instructions  
Nickel-metal hydride rechargeable batteries: Dispose of these batteries  
in a safe manner. Do not burn or puncture. Like other batteries of this type,  
if burned or punctured, they could release caustic material which could  
cause injury.  
The RBRC™ Seal means that the manufacturer is voluntarily participating in an indus-  
try program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of  
service within the United States. These batteries may be taken to a participating local retailer of  
replacement batteries or recycling center. Or you may call 1-800-8-BATTERY for locations accept-  
ing spent nickel-metal hydride Batteries.  
Precautions for users of implanted cardiac pacemakers  
Cardiac pacemakers (applies only to digital cordless telephones):  
Wireless Technology Research, LLC (WTR), an independent research entity, led  
a multidisciplinary evaluation of the interference between portable wireless  
telephones and implanted cardiac pacemakers. Supported by the U.S. Food  
and Drug Administration, WTR had recommended to physicians that:  
Pacemaker patients  
• Should keep wireless phones at least six inches from the pacemaker.  
• Should NOT place wireless phones directly over the pacemaker, such as in a  
breast pocket, when it is turned ON.  
• Should use the wireless phone at the ear opposite the pacemaker.  
WTR’s evaluation did not identify any risk to bystanders with pacemakers from  
other persons using wireless phones.  
Especially about telephones answering systems  
Two-way recording: This unit does not sound warning beeps to let the other  
party know that the call is being recorded. To ensure that you are in compli-  
ance with any federal or state regulations regarding recording a telephone  
call, you should start the recording process and then inform the other party  
that you are recording the call.  
SAVE THESE INSTRUCTIONS  
45  
Appendix  
FCC Part 68 & ACTA  
This equipment complies with Part 68 of the FCC rules and with technical require-  
ments adopted by the Administrative Council for Terminal Attachments (ACTA).  
The label on the back or bottom of this equipment contains, among other things,  
a product identifier in the format US: AAAEQ##TXXXX. This identifier must be pro-  
vided to your local telephone company upon request.  
The plug and jack used to connect this equipment to premises wiring and the  
telephone network must comply with applicable Part 68 rules and technical  
requirements adopted by ACTA. A compliant telephone cord and modular  
plug is provided with this product. It is designed to be connected to a com-  
patible modular jack that is also compliant. An RJ11 jack should normally  
be used for connecting to a single line and an RJ14 jack for two lines. See  
Installation Instructions in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices you  
may connect to your telephone line and still have them ring when you are called.  
The REN for this product is encoded as the 6th and 7th characters following the  
US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all  
areas, the sum of all RENs should be five (5.0) or less. For more information, please  
contact your local telephone company.  
This equipment may not be used with Party Lines. If you have specially wired  
alarm dialing equipment connected to your telephone line, ensure the connection  
of this equipment does not disable your alarm equipment. If you have questions  
about what will disable alarm equipment, consult your telephone company or a  
qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular jack  
until the problem has been corrected. Repairs to this telephone equipment can  
only be made by the manufacturer or its authorized agents. For repair procedures,  
follow the instructions outlined under the Limited Warranty.  
If this equipment is causing harm to the telephone network, the telephone com-  
pany may temporarily discontinue your telephone service. The telephone company  
is required to notify you before interrupting service. If advance notice is not practi-  
cal, you will be notified as soon as possible. You will be given the opportunity to  
correct the problem and the telephone company is required to inform you of your  
right to file a complaint with the FCC. Your telephone company may make chang-  
es in its facilities, equipment, operation, or procedures that could affect the proper  
functioning of this product. The telephone company is required to notify you if  
such changes are planned.  
46  
Appendix  
FCC Part 68 & ACTA  
If this product is equipped with a corded or cordless handset, it is hearing aid  
compatible.  
If this product has memory dialing locations, you may choose to store emer-  
gency telephone numbers (e.g., police, fire, medical) in these locations. If you  
do store or test emergency numbers, please:  
• Remain on the line and briefly explain the reason for the call before hang-  
ing up.  
• Perform such activities in off-peak hours, such as early morning or late  
evening.  
47  
Appendix  
FCC Part 15  
This equipment has been tested and found to comply with the requirements for a  
Class B digital device under Part 15 of the Federal Communications Commission  
(FCC) rules.  
These requirements are intended to provide reasonable protection against harm-  
ful interference in a residential installation. This equipment generates, uses and  
can radiate radio frequency energy and, if not installed and used in accordance  
with the instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular  
installation.  
If this equipment does cause harmful interference to radio or television recep-  
tion, which can be determined by turning the equipment off and on, the user  
is encouraged to try to correct the interference by one or more of the following  
measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which  
the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the party  
responsible for compliance could void the user’s authority to operate the equip-  
ment.  
To ensure safety of users, the FCC has established criteria for the amount of radio  
frequency energy that can be safely absorbed by a user or bystander according  
to the intended usage of the product. This product has been tested and found to  
comply with the FCC criteria. The handset may be safely held against the ear of  
the user. The telephone base shall be installed and used such that parts of the  
user’s body other than the hands are maintained at a distance of approximately 20  
cm (8 inches) or more. If you choose to use a clipping device, please make sure to  
only use the supplied AT&T belt clip.  
48  
Appendix  
Limited warranty  
The AT&T brand is used under license - any repair, replacement or warranty  
service, and all questions about this product should be directed to: In the  
In Canada dial 1 (866) 288-4268.  
1. What does this limited warranty cover?  
The manufacturer of this AT&T-branded product warrants to the holder of  
a valid proof of purchase (“CONSUMER” or “you”) that the product and  
all accessories provided in the sales package (“PRODUCT”) are free from  
defects in material and workmanship, pursuant to the following terms  
and conditions, when installed and used normally and in accordance with  
the PRODUCT operating instructions. This limited warranty extends only  
to the CONSUMER for products purchased and used in the United States of  
America and Canada.  
2. What will be done if the PRODUCT is not free from defects in materials  
and workmanship during the limited warranty period (“materially defective  
PRODUCT”)?  
During the limited warranty period, the manufacturer’s authorized service  
representative will repair or replace at the manufacturer’s option, without  
charge, a materially defective PRODUCT. If the manufacturer repairs the  
PRODUCT, they may use new or refurbished replacement parts. If the  
manufacturer chooses to replace the PRODUCT, they may replace it with  
a new or refurbished PRODUCT of the same or similar design. The  
manufacturer will retain defective parts, modules, or equipment. Repair  
or replacement of the PRODUCT, at the manufacturer’s option, is your  
exclusive remedy. The manufacturer will return repaired or replacement  
products to you in working condition. You should expect the repair or  
replacement to take approximately 30 days.  
3. How long is the limited warranty period?  
The limited warranty period for the PRODUCT extends for ONE (1) YEAR  
from the date of purchase. If the manufacturer repairs or replaces a  
materially defective PRODUCT under the terms of this limited warranty,  
this limited warranty also applies to repaired or replacement PRODUCT  
for a period of either (a) 90 days from the date the repaired or replacement  
PRODUCT is shipped to you or (b) the time remaining on the original one-  
year limited warranty; whichever is longer.  
49  
Appendix  
Limited warranty  
4. What is not covered by this limited warranty?  
This limited warranty does not cover:  
• PRODUCT that has been subjected to misuse, accident, shipping or other  
physical damage, improper installation, abnormal operation or handling,  
neglect, inundation, fire, water, or other liquid intrusion; or  
• PRODUCT that has been damaged due to repair, alteration, or modification  
by anyone other than an authorized service representative of the manufac-  
turer; or  
• PRODUCT to the extent that the problem experienced is caused by signal  
conditions, network reliability or cable or antenna systems; or  
• PRODUCT to the extent that the problem is caused by use with non-AT&T  
accessories; or  
• PRODUCT whose warranty/quality stickers, PRODUCT serial number plates  
or electronic serial numbers have been removed, altered or rendered illeg-  
ible; or  
• PRODUCT purchased, used, serviced, or shipped for repair from outside the  
United States of America or Canada, or used for commercial or institutional  
purposes (including but not limited to products used for rental purposes); or  
• PRODUCT returned without valid proof of purchase (see item 6 below); or  
• Charges for installation or setup, adjustment of customer controls, and instal-  
lation or repair of systems outside the unit.  
5. How do you get warranty service?  
To obtain warranty service in the United States of America, call 1 (800) 222-3111.  
In Canada, please dial 1 (866) 288-4268. NOTE: Before calling for service,  
please review the user’s manual - a check of the PRODUCT controls and fea-  
tures may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage  
during transit and transportation and are responsible for delivery or handling  
charges incurred in the transport of the PRODUCT(s) to the service location.  
The manufacturer will return repaired or replaced PRODUCT under this limited  
warranty to you, transportation, delivery or handling charges prepaid. The man-  
ufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the  
PRODUCT failure is not covered by this limited warranty, or proof of purchase  
does not meet the terms of this limited warranty, the manufacturer will notify  
you and will request that you authorize the cost of repair prior to any further  
repair activity. You must pay for the cost of repair and return shipping costs for  
the repair of products that are not covered by this limited warranty.  
50  
Appendix  
Limited warranty  
6. What must you return with the PRODUCT to get warranty service?  
You must:  
a. Return the entire original package and contents including the PRODUCT  
to the service location along with a description of the malfunction or dif-  
ficulty; and  
b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT  
purchased (PRODUCT model) and the date of purchase or receipt; and  
c. Provide your name, complete and correct mailing address, and telephone  
number.  
7. Other limitations  
This warranty is the complete and exclusive agreement between you and  
the manufacturer of this AT&T branded PRODUCT. It supersedes all other  
written or oral communications related to this PRODUCT. The manufacturer  
provides no other warranties for this PRODUCT. The warranty exclusively  
describes all of the manufacturer’s responsibilities regarding the PRODUCT.  
There are no other express warranties. No one is authorized to make modi-  
fications to this limited warranty and you should not rely on any such mod-  
ification.  
State/Provincial Law Rights: This warranty gives you specific legal rights,  
and you may also have other rights which vary from state to state or prov-  
ince to province.  
Limitations: Implied warranties, including those of fitness for a particular  
purpose and merchantability (an unwritten warranty that the PRODUCT is  
fit for ordinary use) are limited to one year from date of purchase. Some  
states/provinces do not allow limitations on how long an implied warranty  
lasts, so the above limitation may not apply to you. In no event shall the  
manufacturer be liable for any indirect, special, incidental, consequential, or  
similar damages (including, but not limited to lost profits or revenue, inabil-  
ity to use the PRODUCT or other associated equipment, the cost of substi-  
tute equipment, and claims by third parties) resulting from the use of this  
PRODUCT. Some states/provinces do not allow the exclusion or limitation  
of incidental or consequential damages, so the above limitation or exclu-  
sion may not apply to you.  
Please retain your original sales receipt as proof of purchase.  
51  
Appendix  
Technical specifications  
RF frequency band  
2400 MHz — 2483.5 MHz  
2400 MHz -- 2483.5 MHz  
95  
(handset to base)  
RF frequency band  
(base to handset)  
Channels  
Operating temperature  
32°F — 122°F  
0°C — 50°C  
Telephone base voltage  
(AC adapter input)  
AC117V 60Hz  
Telephone base voltage  
(AC adapter output)  
DC9V 400mA  
Handset voltage  
3.6V 600mAh Ni-MH battery  
DC9V 150mA  
Charger voltage  
(AC adapter output)  
Telephone operating range  
This cordless telephone operates with the maximum power allowed by the  
Federal Communications Commission (FCC). Even so, the handset(s) and tele-  
phone base can communicate over only a certain distance - which can vary  
with the locations of the telephone base and handset(s), the weather, the lay-  
out, and the construction of your home or office.  
2.4 GHz digital spread spectrum frequency hopping technology  
The technology digitally transmits your voice across multiple channels in  
2.4GHz frequencies to provide enhanced range, ultimate sound clarity and  
advanced privacy against eavesdropping on your calls, while not interfering  
with wireless routers.  
52  
Appendix  
Index  
A
H
Alert tones, 33  
Answering calls, 11  
Hands-free use, 11  
Handset locator, 13  
Headset, 10  
B
Battery charging, 7  
Battery installation, 7  
Belt clip, 10  
I
Important safety instructions, 43  
Incoming call log, 29  
Incoming calls answering, 11  
Indicator lights, 33  
Brightness, 21  
C
Call log, 29  
K
Call waiting, 14  
Caller ID, 29-32  
Clear voice mail indication, 18  
Contrast, 20  
Key tone, 19  
L
Language, 16  
Last number redial, 12  
Low battery, 7  
D
Delete call log entries, 32  
Delete redial entries, 12  
Dial Type, 16  
Dialing,  
M
from a CID record, 32  
directory dialing, 28  
Directory, 23  
Making calls, 11  
Menus, 16  
Mute, 15  
delete entries, 28  
dial number, 28  
edit entries, 28  
N
name search, 27  
new entries, 24  
DSL filter, 6  
Names,  
enter into directory, 25  
search for, 27  
E
O
Elapsed time, 11  
Ending calls, 11  
Operating range, 52  
F
P
FCC and ACTA, 46  
Part checklist, 4  
Predial, 11  
Power adapter, 6  
53  
Appendix  
Index  
Q
Quick reference guide, 2-3  
R
Receiving calls, 11  
Recharging, 7  
Redial, 12  
Ring silencing, 12  
Ringer melody, 19  
Ringer volume, 22  
S
Screen display messages, 34  
Screen icons, 33  
Search for names, 27  
Speakerphone, 11  
T
Tabletop mounting, 9  
Technical specifications, 52  
Telephone base installation, 5-6  
Temporary ring silencing, 12  
Temporay tone dialing, 15  
Troubleshooting, 36  
V
Volume control, 14  
W
Wall mounting, 8  
Wallpaper, 20  
Warranty, 49  
54  
© 2007 Advanced American Telephones. All rights reserved.  
AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures,  
licensed to Advanced American Telephones. Printed in China. Issue 4 AT&T 04/07.  
91-001100-020-100  

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