User’s manual
E2812B
2.4 GHz cordless telephone/
answering system with caller
ID/call waiting
FLASH
CLEAR
TONE
REDIAL
PAUSE
MUTE
INT
DELETE
You must install and charge
the battery before using the
telephone.
See page 7
for easy instructions.
STOP!
Forcustomerserviceorproductinformation,visitourwebsiteatwww.telephones.att.comor
call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read
and follow these instructions carefully:
•
Use only the supplied rechargeable battery or replacement battery (model 27910, part number 89-0099-00-00)
call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
•
•
•
Do not dispose of the battery in a fire. Like other batteries of this type, it could explode if burned. Check
with local codes for special disposal instructions.
Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the
eyes or skin. It may be toxic if swallowed.
Exercise care in handling batteries in order not to create a short circuit. Do not allow conductive materi-
als such as rings, bracelets, or keys to touch the battery. The battery or conductor may overheat and
cause harm.
•
Charge the battery provided with or identified for use with this product only in accordance with the
instructions and limitations specified in this manual.
•
•
Observe proper polarity orientation between the battery and battery charger.
Do not disassemble your telephone. There are no user-serviceable parts inside. Refer to quali-
fied service personnel for servicing.
User's manual
E2812B
2.4 GHz cordless telephone/
answering system with caller
ID/call waiting
FLASH
CLEAR
TONE
MUTE
REDIAL
PAUSE
INT
DELETE
Table of contents
Getting started
Answering system operation
Answering system operation......33
Day & time announcements.......34
Outgoing announcements...........35
Changing feature options............36
Message playback............................37
Recording & playing memos............38
Message counter displays...........39
Answering system mode..............40
Remote access..................................41
Quick reference guide......................2
Parts checklist......................................4
Telephone base installation...........5
Battery installation & charging............7
Installation options............................8
Belt clip & optional headset............10
Telephone operation
Basic operation.................................11
Options while on calls...................13
Intercom...............................................15
Intercom call transfer....................16
Handset settings..............................17
Appendix
Screen icons, indicator lights
& tones................................................42
Handset display screen
messages..........................................43
Troubleshooting................................45
Important safety instructions.....53
FCC Part 68 & ACTA.......................56
FCC Part 15.........................................58
Limited warranty..............................59
Technical specifications................62
Index.......................................................63
Remote access wallet card.........65
Directory
Directory...............................................22
New directory entries....................23
Directory search...............................25
To dial, edit or delete entries................27
Caller ID operation
Caller ID operation..........................28
To review the call log....................31
1
Getting started
Quick reference guide
Cordless handset
MENU/SELECT
CID/-VOLUME
Press to display the menu. Once in
the menu, press to select an item
or save an entry or setting.
Press to scroll down while in
menus. Press to display caller
ID information (page 31). While
entering names or numbers,
press to move the cursor to the
left (page 24). Press to decrease
the listening volume while on a
call (page 13).
DIR /VOLUME+
Press to scroll up while in menus.
Press to display directory entries
(page 25). While entering names or
numbers, press to move the cursor
to the right (page 24). Press to
increase the listening volume while
on a call (page 13).
PHONE/FLASH
Press to make or answer a call
(page 11). During a call, press
to receive an incoming call if
call waiting is activated (page 13).
OFF/CLEAR
During a call, press to hang up.
While using menus, press to cancel
an operation, back up to the previous
menu, or exit the menu display.
While predialing, press to delete
digits (page 11).
MUTE/DELETE
While on a call, press to mute
microphone (page 13). While
reviewing the call log, press
to delete an individual entry,
or press and hold to clear the
caller ID log (page 32). While
entering or editing a name or
number, press to delete a char-
acter (page 24).
REDIAL/PAUSE
Press to view redial memory (page
12). While entering numbers,
press and hold to insert a dialing
pause (page 23).
INT
SPEAKER
INT
Press to activate handset speaker-
phone. Press again to resume
normal handset use (page 11).
Press to initiate an intercom con-
versation between handsets. Press
to transfer a call (pages 15-16).
Feature menu
>DIRECTORY
Feature menu
Using menus
Press CID/-VOLUME orDIR VOLUME+
DIRECTORY..............Page 22
CALL LOG.................Page 28
RINGER VOLUME.....Page 17
RINGER TONE.........Page 18
KEY TONE.................Page 18
LANGUAGE..............Page 19
CLR VOICE MAIL....Page 20
DIAL TYPE.................Page 21
to scroll through menu items.
Press MENU/SELECT to select or
modify a displayed item.
Press
OFF/CLEAR to cancel an
operation, back up to the previous
menu, or exit the menu display.
Menu
2
Getting started
Quick reference guide
Telephone base
CHARGE/IN USE
• Flashes when another telephone
on the same line or one of the
handsets is in use.
• Flashes when the answering sys-
tem is answering an incoming call.
HANDSET LOCATOR
• Flashes while an incoming call is
ringing.
Press to make handsets
beep (page 12).
• On steady when the handset
is properly positioned to charge in
the telephone base.
SETUP
ANNC
Press to review or change
answering system options
(page 36).
Press to review or record
announcement; press
again to quit (page 35).
MESSAGE COUNTER
Number of messages (or
during playback, message
number currently playing).
RECORD
Press to record a memo
(page 38) or after press-
ing ANNC to record an
outgoing announcement
(page 35).
CLOCK
Press to review or set
clock (page 34).
X/DELETE
ANSWER ON
Press to delete message
currently playing; press
and hold to delete all
old messages (page 37).
Press to turn answering
system on or off (page
40).
/REPEAT
VOLUME
Press to adjust playback
volume (page 37).
Press to repeat mes-
sage; press twice to
play previous message
(page 37).
/SKIP
PLAY/STOP
Press to skip message
(page 37).
Press to start or stop
message playback (page
37).
3
Getting started
Parts checklist
Save your sales receipt and original packaging in case it is necessary to ship
your telephone for warranty service.
Check to make sure the telephone package includes the following:
Quick start guide
User’s manual
�
E2812B
E2812B
2.4 GHz cordless telephone/
answering system with caller
ID/call waiting
2.4 GHz cordless telephone/
answering system with caller
ID/call waiting
TONE
TONE
MUTE
REDIAL
PAUSE
INT
MUTE
REDIAL
PAUSE
INT
DELETE
DELETE
INT
INT
User's manual
Quick start guide
Cordless handsets
Telephone base
with mounting
bracket installed
Charger for cordless handset
Batteries for cordless handsets
Battery compartment covers
Belt clips for cordless
Power adapter for
telephone base
Power adapter for
handset charger
Telephone line cord
handsets
4
Getting started
Telephone base installation
Choose a central location close to a telephone jack and an electrical outlet
not connected to a wall switch. The telephone base can be placed on a flat
surface or mounted on a standard wall plate. For optimum range and better
reception, place the telephone base in a high and open location.
Avoid placing the telephone base too close to:
• Communication devices such as: personal computers, computer routers, tel-
evision sets, VCRs, wireless routers (wireless broadband, wi-fi, or 802.11) or
other cordless telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperatures.
• Mechanical vibration or shock such as on top of the washing machine or
work bench.
5
Getting started
Telephone base installation
1. Plug one end of the telephone
line cord into the telephone jack at
the bottom of the telephone base.
2. Plug the small end of the power
adapter into the power jack at the
bottom of the telephone base.
5
4
3. Route cords through slots.
Telephone line cord
4. Plug the large end of the power
adapter into an electrical outlet
not controlled by a wall switch.
DSL filter
(Optional for DSL users,
see number four in the
note section below.)
5. Plug the other end of the telephone
line cord into a telephone jack.
3
2
1
NOTES:
1. Use only the power adapter supplied with this product. To order a replacement power adapter, visit
2. Be sure to use an electrical outlet not controlled by a wall switch.
3. This power unit is intended to be correctly oriented in a vertical or floor mount position. The prongs
are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet
outlet.
4. If you receive high speed internet through your telephone line (commonly referred to as DSL), and
you are experiencing interference during telephone conversations and/or your caller ID features
are not functioning properly, install a DSL filter to the telephone line between the telephone base
and the telephone wall jack. Contact your DSL service provider for a DSL filter.
6
Getting started
Battery installation & charging
After installing the battery, you may be able to make and receive short calls.
For best performance, place the handsets in the telephone base or the charg-
er and charge for 16 hours before use.
You can keep the battery charged by returning the handsets to the telephone
base or the charger after use. When the battery is fully depleted, a recharge
takes about 12 hours. The average talk time on a fully charged battery is
about eight hours, and the standby time is approximately five days. Actual
battery life depends on usage conditions and age of battery.
1. Plug the small end
of the smaller power
adapter into the jack
on the underside of the
charger, then route the
cord through the slot as
shown.
2. Plug the large end
of the smaller power
adapter into an
electrical outlet not
controlled by a wall
switch.
3. Insert the plug as indi- 4. Place the bat- 5. Slide the battery
tery and wires
inside the com-
partment.
cated. Be sure to securely
insert the plug, making sure
matches the color-coded
labelinsidethebatterycom-
partment.
compartment cover
upuntilitclicks.
6. You may be able to make and receive
short calls. For best performance, place
the handset in the telephone base or
charger to charge for at least 16 hours
before first use.
To replace the battery, press in
and downward on the tab of the
battery compartment cover to
open the battery compartment
cover. Lift out the old battery and
disconnect it from the handset.
Follow the instructions on this
page to install and charge the
new battery.
LOW BATTERY
NOTE: Under normal
conditions, the battery
should last around one
year. This may vary depend-
ing on usage.
INT
Low battery indicator
Return the handset to the telephone
base or charger to recharge when
this symbol flashes. (Handset will
beep when battery is low.)
Caution: Use only the supplied rechargeable battery or replacement battery (model 27910, part number
call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
7
Getting started
Installation options
NOTE: The mounting bracket must be used for both tabletop use and wall mounting positions.
Tabletop mount
Wall mount
Telephone outlet
mounting plate
with mounting
studs
Wall mounting
The telephone base comes with the bracket mounted for tabletop use. If wall
mounting is desired, a telephone outlet wall mounting plate with mounting studs is
required. This mounting plate with studs may be available for purchase from many
hardware or consumer electronics retailers and may require professional installation.
1.To remove the bracket, hold the
telephone base in both hands, press
the two bracket tabs and lift the
2. Connect the telephone line cord and
power adapter to the jacks on the bot-
tom of the telephone base. Bundle the
telephone cord, and secure it with a
twist tie before placing it inside the
bracket.
bracket away from slots
and
.
8
Getting started
Installation options
3. To attach the bracket for wall mounting,
insert the tabs of the bracket into slots
and
on the telephone base, then press
the other bracket tabs into slots
shown on the right.
and
as
4. Plug the power adapter into an electrical
outlet not controlled by a wall switch. Plug
the telephone line cord into a telephone wall
jack. To mount the telephone on the wall,
position the mounting holes
and
over
the telephone outlet mounting studs. Press
and slide the bracket down firmly so the
telephone is held securely on the telephone
outlet mounting studs.
Telephone outlet mounting studs
Tabletop mounting
To return the bracket from the wall mount to tabletop position, follow the
directions below.
1. Remove the telephone base from the wall.
Unplug the cords from the wall jacks.
Remove the bracket from the telephone
base.
2. Insert the bracket tabs into slots
and on the telephone base,
then press the other bracket
tabs into slots
and
.
3. Route cords through slots. Plug the
other end of the telephone line cord
into a telephone wall jack. Plug the
large end of the larger power adapter
into an electrical outlet not controlled
by a wall switch.
9
Getting started
Belt clip & optional headset
Install belt clip as shown (optional).
Snap belt clip
into the notches
on both sides of
handset.
To release belt clip
from handset, lift one
side of the belt clip
out of the notch.
For hands-free telephone conversations, use any industry standard 2.5 mm headset
(purchased separately). For best results, use an AT&T 2.5 mm headset. To
or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
Plug 2.5 mm headset
into the jack on the side
of handset (beneath
small rubber flap).
NOTE: If the sound
quality of the headset
is poor, try unplug-
ging it, and firmly
plugging it in again.
INT
10
Telephone operation
Elapsed
time
Basic operation
PHONE
00:00:12
Making and answering calls
To answer an incoming call, press PHONE/FLASH or
SPEAKER, or any dial pad key (0-9, * or #) on the
handset. To make a call, press PHONE/FLASH or
SPEAKER, then dial a number. Press OFF/CLEAR
or place the handset in the telephone base or charger
to hang up.
To predial (preview numbers before dialing), press
MUTE/DELETE or OFF/CLEAR anytime to make cor-
rections, then press PHONE/FLASH or SPEAKER
to dial.
INT
The screen displays the elapsed time as you talk
(in hours, minutes and seconds).
NOTE: During a call, pressing PHONE/FLASH to access
services from your local telephone company will not
affect the elapsed time.
Hands-free speakerphone calls
To answer a call, press SPEAKER. To make a call,
SPEAKER 00:00:12
press SPEAKER, then dial a number. During a call,
press
SPEAKER to alternate between hands-
free speakerphone and normal handset use. Press
OFF/CLEAR to hang up.
NOTE: If a headset is plugged into the handset, you will
not be able to use the handset speakerphone. To use
hands-free speakerphone, make sure the headset is
unplugged, then press SPEAKER to activate the
hands-free speakerphone.
11
Telephone operation
Basic operation
Last number redial
Press REDIAL/PAUSE to display the most recently
dialed numbers (up to 32 digits). Press CID/-VOLUME
or DIR /VOLUME+ repeatedly to view up to five
recently called numbers. The handset beeps twice at
the beginning or end of the list. Press OFF/CLEAR
REDIAL
555-1234
to exit. Press PHONE/FLASH or
SPEAKER to
redial any displayed number. Or press PHONE/FLASH
then REDIAL/PAUSE to dial the most recently dialed
number (up to 32 digits).
Press MUTE/DELETE to delete the displayed
number from the redial memory.
Temporary ring silencing
RINGER MUTE
Press OFF/CLEAR or MUTE/DELETE while the telephone
is ringing to silence the ringer temporarily. This
will silence the ringer without disconnecting the
call. The next incoming call will ring normally.
Handset locator
If the handsets are misplaced, press HANDSET
LOCATOR on the telephone base. The handsets
will play a paging tone for 60 seconds to help you
locatethem. Tostopthepagingtone, press PHONE/FLASH,
SPEAKER, or any dial pad key (0-9, *, or #) on
the handsets, or press HANDSET LOCATOR on
the telephone base.
�
NOTES:
1. If the handset ringer is set to off (0), the handset locator feature is
not available (page 17).
2. During a page, if you press OFF/CLEAR or MUTE/DELETE on the
handset (see this page above), the ringer of that handset will be
silenced, but it will not cancel the page.
INT
12
Telephone operation
Options while on calls
Volume control
Press CID/-VOLUME or DIR /VOLUME+ to adjust
listening volume. Pressing CID/-VOLUME decreases
the volume. Pressing DIR /VOLUME+ increases the
volume. When changing the volume level, the new
setting is saved.
Volume
Flash
Tone
Mute
NOTE: The earpiece, hands-free speakerphone and headset
listening volume are adjusted separately.
INT
Call waiting
If you subscribe to call waiting service with your
local telephone company, there will be a beep if
there is an incoming call while you are already on a
call. Press PHONE/FLASH to put your current call
on hold and take the new call. Press PHONE/FLASH
anytime to switch back and forth between calls. For
more information on caller ID, see page 28.
Mute
Press MUTE/DELETE to silence the microphone.
When mute is on, MUTE will show on the handset
screen. You will be able to hear the caller, but your
caller will not be able to hear you until you press
MUTE/DELETE again and resume speaking. When
mute is turned off, MICROPHONE ON will show
temporarily on the handset screen. Mute is auto-
matically cancelled when you end a call.
Temporary tone dialing
If you have only dial pulse (rotary) service, you can
temporarily switch to touch tone dialing during a call
by pressing TONE/ . This can be useful when send-
*
ing tone signals for access to answering systems or
long distance services.
After you hang up or press PHONE/FLASH(to receive a
call waiting call), the telephone automatically returns to
dial pulse (rotary) service.
13
Telephone operation
Options while on calls
Multiple handset use
While on a call, a person on the other handset can
press PHONE/FLASH or
SPEAKER to join the
same conversation.
A person on either handset can press OFF/CLEAR,
or place the handset in the telephone base or
charger to drop out of the call, but the call will not
be terminated until both handsets hang up.
NOTE: When two handsets are used on the same outside
call, the call transfer feature cannot be used (page 16).
14
Telephone operation
Intercom
Use the intercom feature for conversations between
handsets.
1. Press INT. The screen of the originating handset
will show CALLING OTHER HS. The destina-
tion handset will ring, and its screen will show
INTERCOM CALL.
INT
INT
HANDSET 1
NOTES:
• Before the intercom call is answered, you can cancel the
intercom call by pressing
OFF/CLEAR or INT.
• If the destination handset is not answered within 100 sec-
onds or if it is in the directory or call log mode, or out of
range, the originating handset will show the message NOT
AVAILABLE.
CALLING OTHER HS
2. On the ringing destination handset, press PHONE/FLASH,
INT, SPEAKER,oranydialpadkey(0-9,*or#)toanswer
theintercomcall.
INTERCOM
NOTE:Ontheringingdestinationhandset, pressing OFF/CLEAR
orMUTE/DELETE willtemporarilysilencetheintercomringer.
To end the intercom call:
• Press OFF/CLEAR or INT on either handset.
-OR-
• Place either handset in the charger or telephone
base.
Handling incoming calls
The telephone will beep if you receive an outside call
during an intercom conversation. You can either:
• Press PHONE/FLASH to end the intercom call and
answer the incoming call.
-OR-
• Press INT or OFF/CLEAR to disconnect the inter-
com connection without answering the incoming
call. The incoming call will continue to ring.
15
Telephone operation
Intercom call transfer
Use the intercom feature to transfer an external
call from one handset to the other.
1. During a conversation with an external call, press
INT. The external call is automatically placed on
hold. The originating handset’s screen will show
CALLING OTHER HS. The destination handset will
ring, and its screen will show INTERCOM CALL.
INT
INT
PHONE
00:05:30
2.. On the ringing destination handset, press PHONE/FLASH,
INT, SPEAKER,oranydialpadkey(0-9,*or#)toanswer
the intercom call. You can now talk without the external
callerhearingtheconversation.
CALLING OTHER HS
NOTES:
• You can alternate between the intercom call and the outside call
INTERCOM
by pressing INT on the originating handset. The display will alter-
nate between INTERCOM and OUTSIDE to indicate which party
is active.
• You can end the intercom call and return to the external call by
pressing PHONE/FLASH on the originating handset.
CALL TRANSFERRED
• The person on the destination handset can join the external call
by pressing PHONE/FLASH, connecting both handsets to the
outside call.
• To allow the person on the destination handset to join the external
call, press and hold INT on the originating handset.
NOTES:
3. Complete the transfer by pressing
OFF/CLEAR on
1. Before the intercom call is
answered, you can cancel
the transfer and return to
the external call by pressing
OFF/CLEAR, PHONE/FLASH,
or INT.
the originating handset or placing that handset
in the telephone base or charger. The originating
handset’s screen will show CALL TRANSFERRED
and the other handset will automatically be con-
nected to the external call.
2. If the destination handset
does not answer the intercom
call within 100 seconds,
or if the other handset is
in the directory or call log
mode, or out of range, the
originating handset will
show NOT AVAILABLE on
its screen and will automatically
return to the external call.
16
Telephone operation
Handset settings
Using the feature menu, you can change settings
to customize how the telephone works.
1. Press MENU/SELECT in idle mode to enter the
feature menu.
2. Use the CID/-VOLUME or DIR /VOLUME+ to scroll
to the feature to be changed. When scrolling
through the menu, the top menu item is always
highlighted with a > symbol.
3. Press MENU/SELECT to select the highlighted
item.
To cancel an operation, back up to the previ-
ous menu, or exit the menu display press
OFF/CLEAR. To return to the idle mode press and
hold OFF/CLEAR.
Ringer volume
Using this menu, you can set a ring volume level
(1-6), or turn the ringer off (0). When the ringer
>DIRECTORY
is turned off, the
screen.
will appear on the handset
To adjust the RINGER VOLUME:
>RINGER VOLUME
RINGER VOLUME
1. Press MENU/SELECT in idle mode to enter the
feature menu.
2. Use the CID/-VOLUME or DIR /VOLUME+ to scroll
to the RINGER VOLUME menu, press MENU/SELECT
to enter the menu when it is highlighted with a
> symbol.
3. Press the CID/-VOLUME or DIR /VOLUME+ to sam-
ple each volume level.
4. Press MENU/SELECT to save your preference and
be returned to the feature menu.
-OR-
When the handset is in idle mode, press the
VOLUME
buttons on the right side of the handset
to change ringer volume.
17
Telephone operation
Handset settings
To cancel an operation, back up to the previ-
ous menu, or exit the menu display press
OFF/CLEAR. To return to the idle mode press and
hold OFF/CLEAR.
Ringer tone
This feature allows you to choose one of 10 ringer
tones.
>DIRECTORY
To choose a RINGER TONE:
1. Press MENU/SELECT in idle mode to enter the
feature menu.
>RINGER TONE
RINGER TONE: 1
2. Use the CID/-VOLUME or DIR /VOLUME+ to scroll
to the RINGER TONE menu, press MENU/SELECT
to enter the menu when it is highlighted with a
> symbol.
3. Use the CID/-VOLUME or DIR /VOLUME+ to sample
each ringer tone.
4. Press MENU/SELECT to save your preference and
be returned to the feature menu.
Key tone
The handset is preset to beep with each key
press. If you turn off the KEY TONE, there will be
no beeps when keys are pressed.
>DIRECTORY
To turn the KEY TONE on or off:
1. Press MENU/SELECT in idle mode to enter the
>KEY TONE
feature menu.
2. Use the CID/-VOLUME or DIR /VOLUME+ to scroll
to the KEY TONE menu, press MENU/SELECT to
enter the menu when it is highlighted with a >
symbol.
KEY TONE: ON
3. Use the CID/-VOLUME or DIR /VOLUME+ to select
ON or OFF.
4. Press MENU/SELECT to save the preference and
be returned to the feature menu.
18
Telephone operation
Handset settings
To cancel an operation, back up to the previ-
ous menu, or exit the menu display press
OFF/CLEAR. To return to the idle mode press and
hold OFF/CLEAR.
Language
>DIRECTORY
>LANGUAGE
>ENGLISH
In this menu, you can select the language used in all
screen displays.
To select a LANGUAGE:
1. Press MENU/SELECT in idle mode to enter the
feature menu.
2. Use the CID/-VOLUME or DIR /VOLUME+ to scroll
to the LANGUAGE menu, press MENU/SELECT
to enter the menu when it is highlighted with a
> symbol.
3. Press the CID/-VOLUME or DIR /VOLUME+ to select
ENGLISH, FRANCAIS or ESPANOL.
4. Press MENU/SELECT to save your preference and
be returned to the feature menu.
19
Telephone operation
Handset settings
Clear voice mail indication
If you subscribe to voice mail services provided
by your local telephone company, the VOICEMAIL
light on the telephone base will flash and NEW
>DIRECTORY
VOICE MAIL and the
icon will appear on all
handset screens when you have new voice mail.
>CLR VOICE MAIL
To cancel an operation, back up to the previ-
ous menu, or exit the menu display press
OFF/CLEAR. To return to the idle mode press and
hold OFF/CLEAR.
To manually turn off the NEW VOICE MAIL mes-
CLEAR: YES
sage, the
icon and VOICEMAIL light:
1. Press MENU/SELECT in idle mode to enter the
feature menu.
2. Use the CID/-VOLUME or DIR /VOLUME+ to scroll
to the CLR VOICE MAIL menu, press MENU/
SELECT to enter the menu when it is highlight-
ed with a > symbol.
3. Press MENU/SELECT.
4. Press MENU/SELECT again to remove the dis-
played message, or press OFF/CLEAR to exit.
This only turns off the displayed NEW VOICE MAIL
message,
icon and VOICEMAIL light; it does not
delete your voice mail message(s). Use this feature
when the telephone indicates there is voice mail
when there is none, or when you have accessed
your voice mail from a different telephone line
(while away from home). If there actually is a new
voice mail message, your local telephone company
will continue to send the message which turns the
displayed NEW VOICE MAIL message,
icon and
the VOICEMAIL light back on.
NOTES: When you make a call a pulsing (stutter) dial tone
may alert you to a voice mail message from your telephone
company.
20
Telephone operation
Handset settings
To cancel an operation, back up to the previ-
ous menu, or exit the menu display press
OFF/CLEAR. To return to the idle mode press and
hold OFF/CLEAR.
Dial type
In this menu, you can choose TONE or PULSE
(rotary) dialing. The factory default setting is TONE.
Change this to PULSE only if you do not have
touch-tone dialing service.
>DIRECTORY
>DIAL TYPE
1. Press MENU/SELECT in idle mode to enter the
feature menu.
2. Use the CID/-VOLUME or DIR /VOLUME+ to scroll
to the DIAL TYPE menu, press MENU/SELECT to
enter the menu when it is highlighted with a >
symbol.
DIAL TYPE: TONE
3. Press the CID/-VOLUME or DIR /VOLUME+ to
select TONE or PULSE.
4. Press MENU/SELECT to save your preference and
be returned to the feature menu.
NOTE: If you have more than one handset registered, dial
type change made on any one handset will apply to all.
Temporary ring silencing
Press OFF/CLEAR or MUTE/DELETE while the tel-
ephone is ringing to silence the ringer temporarily.
This will silence the ringer without disconnecting
the call. The next incoming call will ring normally
at the pre-set volume.
NOTE: If there is more than one handset in use, all hand-
sets ring with an incoming call except those with the vol-
ume turned off. Press
OFF/CLEAR or MUTE/DELETE on
one handset will only silence the ringer of that particular
handset but the other handset(s) will continue to ring.
21
Directory
Directory
Shared directory
The directory is stored in the telephone base, and
is shared by all handsets. Changes made to the
directory on any one handset will apply to all.
DIRECTORY
Pat Williams
555-1234
NOTE: Only one handset can review the directory or call-
er ID log at a time. If another handset attempts to enter
the directory, the screen will display NOT AVAILABLE AT
THIS TIME.
Memory capacity
The directory can store up to 50 entries. Each entry
can contain a number up to 32 digits, and a name
up to 16 letters long. A convenient search feature
can help you find and dial numbers quickly (page
26).
INT
If all memory locations are in use, the screen will
display LIST FULL. You will not be able to store a
new number until an existing one is deleted.
Exiting the directory
Press OFF/CLEAR to cancel an operation, back
up to the previous menu, or exit the menu display.
Press and hold OFF/CLEAR to return to the idle
mode.
If you pause for too long while creating an entry,
the procedure will time out and you will have to
begin again.
22
Directory
New directory entries
To cancel an operation, back up to the previ-
ous menu, or exit the menu display press
OFF/CLEAR. To return to the idle mode press and
hold OFF/CLEAR.
To create and store a new directory entry
>DIRECTORY
>REVIEW
1. Press MENU/SELECT in idle mode to enter the
feature menu.
2. Press MENU/SELECT again to enter the
DIRECTORY when it is highlighted with a >
symbol.
3. Press the CID/-VOLUME to highlight STORE.
4. Press MENU/SELECT
5. Enter the telephone number when prompted.
• Use the dial pad to enter up to 32 digits.
>STORE
– Press CID/-VOLUME or DIR /VOLUME+ to
move the cursor to the left or right.
ENTER NUMBER
– Press MUTE/DELETE to erase numbers.
555-1234_
– Press and hold REDIAL/PAUSE to enter a
three-second dialing pause, (a p appears
on the screen), if you need to pause for
accessing banking or long distance
services.
-OR-
• Copy a number from redial by pressing
REDIAL/PAUSE then press CID/-VOLUME or
DIR /VOLUME+ to locate the number
to copy. Press MENU/SELECT to copy
the number.
6. Press MENU/SELECT to save the number in the
display. The display will show ALREADY SAVED
if the number is already in the directory.
NOTE: Each line can hold 16 digits, so if you enter a
number longer than 16 digits, the numbers will be dis-
played in the following line.
23
Directory
New directory entries
7. Enter the name when prompted.
Pat Williams_
555-1234
• Use the dial pad to enter a name (up to
16 characters). Each time a key is pressed,
the character on that key will be displayed.
Additional key presses will produce other
characters on that key. See the chart below.
– Press CID/-VOLUME or DIR /VOLUME+ to
move the cursor to the left or right.
– Press MUTE/DELETE to erase letters.
NOTE: The handset
will automatically capi-
talize the first letter of
every word.
Dial
Key
1
2
3
4
5
6
7
Characters by number of key presses
1
1
A
D
G
J
M
P
T
W
0
3
‘
C
F
I
L
O
R
V
Y
4
,
5
-
a
d
g
j
m
7
t
6
.
7
&
c
f
i
l
o
q
v
x
8
9
2
#
B
E
H
K
N
Q
U
X
2
3
4
5
6
S
8
Z
b
e
h
k
n
p
u
w
r
s
z
8
9
0
9
y
TONE
?
!
/
(
)
@
space
#
8. Press MENU/SELECT to store your new directory
entry. The name and the telephone number
will then be shown on the screen. To change it
later, see page 27.
Pat Williams
555-1234
9. Press OFF/CLEAR to return to the DIRECTORY
menu. Press and hold OFF/CLEAR to return to
the idle mode.
24
Directory
Directory search
To cancel an operation, back up to the previ-
ous menu, or exit the menu display press
OFF/CLEAR. To return to the idle mode press and
hold OFF/CLEAR.
To browse through the directory
1. Press DIR in idle mode to display the first list-
ing in the directory. DIRECTORY EMPTY will be
displayed if there are no directory entries.
Andrew
5556789
-OR-
You can also display the first listing in the
directory by first pressing MENU/SELECT, press
MENU/SELECT to choose DIRECTORY, then
press MENU/SELECT again to choose REVIEW.
Barbara
5559876
2. Press CID/-VOLUME or DIR /VOLUME+ to browse
through the directory. Entries will be displayed
alphabetically by the first letter in the name.
25
Directory
Directory search
To cancel an operation, back up to the previ-
ous menu, or exit the menu display press
OFF/CLEAR. To return to the idle mode press and
hold OFF/CLEAR.
To search by name
1. Press DIR in idle mode to display the first list-
ing in the directory. DIRECTORY EMPTY will be
displayed if there are no directory entries.
2. When a name entry is displayed, press a dial
pad keys (2-9) to start a quick name search.
The directory will display the first name begin-
ning with the first letter associated with the
dial pad key, if there is an entry in the directory
that begins with that letter.
3. To see other names that start with the letters
on the dial pad key, keep pressing the key. The
names will be shown in alphabetical order.
For example, if you have name entries Jennifer,
Jessie, Kevin and Linda in your directory:
• If you press 5 (JKL) once, you will see Jennifer.
• If you press 5 (JKL) twice, you will see Jessie.
• If you press 5 (JKL) three times, you will see
Kevin.
• If you press 5 (JKL) four times, you will see
Linda.
• If you press 5 (JKL) five times, you will see
Jennifer again.
NOTES:
1. If there is no name entry matching the first letter of the
key you press, you will see a name entry that matches the
second letter of the key.
2. If you press a key (2-9) and there is no name entry to
match those letters, the directory will show the entry that
matches the next available letter in the directory.
26
Directory
To dial, delete or change entries
To dial, delete or change a directory entry (name and
number), the entry must be displayed on the hand-
set. Use directory search (pages 25-26) to display an
entry. To exit the directory press OFF/CLEAR.
To dial a displayed number
When a directory entry is displayed, press
PHONE/FLASH or SPEAKER to dial the displayed
number.
To delete an entry
When a directory entry is displayed, press
MUTE/DELETE to delete the displayed entry from the
directory. Once deleted, an entry cannot be retrieved.
To change an entry
When a directory entry is displayed:
1. Press MENU/SELECT to modify the entry. You will
Andrew
be prompted to EDIT NUMBER.
5556789
• Press the dial pad keys to add digits.
• Press MUTE/DELETE to erase digits.
>EDIT NUMBER
• Press CID/-VOLUME or DIR /VOLUME+ to
move the cursor.
• Press and hold REDIAL/PAUSE to add a three-
second pause if desired.
Andy_
555-6789
• Press REDIAL/PAUSE, then CID/-VOLUME or
DIR /VOLUME+ to scroll to a previously dialed
number. Press MENU/SELECT to add the redial
number to the entry.
Andy
5551234
2. Press MENU/SELECT. You will be prompted to
EDIT NAME.
• Press the dial pad keys to add characters
(page 24).
• Press MUTE/DELETE to erase characters.
• Press CID/-VOLUME or DIR /VOLUME+ to
move the cursor.
3. Press MENU/SELECT to confirm.
27
Caller IDoperation
Information about caller ID with call waiting
This product has a caller ID function with call waiting
feature which works with service from your local
telephone company.
CHRISTINE SMITH
908-555-0100
Caller ID with call waiting lets you see the name
and telephone number of the caller before answer-
ing the telephone, even while on another call.
10:01AM
11/23
It may be necessary to change your telephone service
to use this feature. Contact your telephone com-
pany if:
• You have both caller ID and call waiting, but
as separate services (you may need combined
service).
INT
• You have only caller ID service, or only call wait-
ing service.
• You do not have any caller ID or call waiting
services.
This product can be used with regular caller ID
service, or this product’s other features can be used
without subscribing to either caller ID or combined
caller ID with call waiting service.
There are fees for caller ID services. In addition, serv-
ices may not be available in all areas.
Depending on your service, the caller’s number, or
the caller’s name and number may be displayed.
This product can provide information only if both
you and the caller are in areas offering caller ID
service, and if both telephone companies use com-
patible equipment. The time and date are sent by
your local telephone company along with the call
information.
28
Caller IDoperation
Shared caller ID log
The caller ID log is stored in the telephone base,
and is shared by all handsets. Changes made on
any handset will apply to all.
CHRISTINE SMITH
908-555-0100
10:01AM
11/23
NOTE: Only one handset can review the directory or call-
er ID log at a time. If the other handset attempts to enter
the call log, its screen will display NOT AVAILABLE and
then TRY AGAIN LATER.
How caller ID works
INT
If you subscribe to caller ID service provided by your
local telephone company, information about each
caller will be displayed between the first and second
ring.
Caller’s name
Appears when
the call is
missed and
un-reviewed.
CHRISTINE SMITH
908-555-0100
NEW
Caller’s number
Time of call
10:01AM 11/23
Date of call
Information about the last 50 incoming calls is stored
in the call log. You can review the call log to find
out who has called, return the call, or save the
caller’s name and number into the directory.
When the call log is full, the oldest entry is deleted
to make room for new incoming call information.
If a call is answered before the information appears
on the screen, it will not be saved in the call log.
NOTE: Caller ID features will work only if both you and the
caller are in areas offering caller ID service, and if both tele-
phone companies use compatible equipment.
29
Caller IDoperation
Memory match
Names of callers will be displayed only if the information
is provided by your local telephone company.
Chris
If the telephone number of the caller exactly
matches a telephone number in your directory, the
name that appears on the screen will match the
corresponding name already in the directory.
908-555-0100
10:01AM 11/23
Example: If Christine Smith calls, her name will
appear as Chris if this is how it was entered in the
directory.
NOTE: The number shown in your caller ID will be in the
format sent by the telephone company. The telephone
company usually delivers ten-digit telephone numbers (area
code plus telephone number). If the telephone number of
the person calling does not exactly match a number in your
directory, the name will appear as delivered by the tele
phone company. For example if the telephone company
includes the area code and the directory number does not,
the name will appear as delivered by the telephone
company.
INT
Missed calls
When a handset is in idle mode with calls un-reviewed,
its screen will show XX MISSED CALLS.
6 MISSED CALLS
Un-reviewed entries will be counted as missed calls
when the telephone is idle. Each time a call log entry
marked NEW is reviewed, the number of missed calls
decreases by one.
If there are too many missed calls and you don’t want
to review them one by one but still want to keep them
in the call log, press and hold OFF/CLEAR for four
seconds when the handset is idle. All un-reviewed
entries in the caller ID log will be considered old, and
the counter is reset to 0.
NOTE: XX MISSED CALLS will replace the handset number
HANDSET X when the telephone is idle. To see the handset
number temporarily, press
OFF/CLEAR.
30
Caller ID operation
To review the call log
To review the call log
6 MISSED CALLS
Press CID/-VOLUME to review the call log. The call log
displays the caller ID entries in reverse chronological
order. The most recent call is displayed first. Press
CID/-VOLUME or DIR /VOLUME+ to scroll through the
list. Press OFF/CLEAR to return to the idle screen.
Pat Williams
555-1234
NEW
10:31PM 11/23
NOTE: You can also display the caller ID entries in the call
log, when handset is idle, press MENU/SELECT, then CID/-VOLUME
to choose CALL LOG, and then press MENU/SELECT.
Jeffrey Adams
555-9876
To return a call
NEW
AM
10:21
11/23
Press PHONE/FLASH or SPEAKER to call the dis-
played number.
Chris Thompson
908-555-0100
Caller ID numbers may appear with an area code
that may not be required for local calls, or without a
1 that may be needed for long distance calls. If the
number displayed is not in the correct format, you
can change how it is dialed.
NEW
AM
10:11
11/23
-OR-
To change the number before dialing, press # repeatedly
to see different dialing options (you can choose to
dial with or without an area code, and with or without
the 1), then press PHONE/FLASH or SPEAKER to
dial the number.
Chris Thompson
1-908-555-0100
NEW
AM
10:21
11/23
Chris Thompson
1-555-0100
NEW
AM
10:11
11/23
Chris Thompson
555-0100
NEW
AM
10:11
11/23
31
Caller ID operation
To review the call log
Other options while reviewing the call log
• Press MUTE/DELETE to delete the current entry
from the call log.
• Press and hold MUTE/DELETE to delete all
entries from the call log. When asked to con-
firm, press
CID/-VOLUME to choose YES then
MENU/SELECT to clear the call log of all entries, or press
CID/-VOLUME to choose NO then MENU/SELECT
to exit and leave all call log entries intact.
• Press MENU/SELECT to copy this entry into the
directory. If the name or number is not provided,
you will be prompted to enter them (pages 23-24).
Press and hold OFF/CLEAR to return to the idle
screen.
NOTE: If neither the name nor number are not provided,
UNABLE TO SAVE will be displayed.
32
Answering system operation
Message capacity
The answering system can record up to 99 messages
depending on the length of each message. Individual
messages can be up to four minutes long, and total
maximum recording time is 14 minutes. Messages will
remain available for replay until you delete them.
Message counter
Number of messages (or
during playback, message
number currently playing)
Voice prompts
Each time you press any answering system key, the
answering system uses voice prompts to guide you.
Press repeatedly to
hear setup options
(page 36).
Press to review or record
announcement, press
again to quit (page 35).
Press to review or
set clock (page 34).
Press to record a memo
(page 38) or after pressing
ANNCtorecordanoutgoing
announcement(page35).
Press to delete message
currently playing, press
andholdtodeleteallold
messages(page37).
Press to turn answering
systemonoroff(page40).
Press to repeat message;
press twice to play
previous message (page
37).
Press to adjust playback
volume(page37).
Press to skip message
(page 37).
Press to start or stop message
playback(page37).
33
Answering system operation
Day & time announcements
To set day and time
Before playing each message, the answering system
announces the day and time when the message was
received.
Before using the answering system, follow the steps
on the left of this page to set the day, time and year,
so that messages are dated correctly. If the clock is not
set, before new messages are recorded, the system will
announce "Time and day not set" before each message
is played back.
CLOCK
1.
The system will announce
the current clock setting,
then announces "To set the
clock, press CLOCK."
The system uses voice prompts to guide you. Each time
you press SKIPor REPEAT, the day, hour, minute or
year increases or decreases by one. When you hear the
correct setting, press CLOCK to move to the next set-
ting, or press and hold CLOCK to exit the clock menu.
CLOCK
2.
The system will announce
the current year setting, then
announces “To change the
year, press SKIP or REPEAT,
to change the hour, press
CLOCK.”
To check day and time
You can press CLOCK at any time to hear the cur-
rent day and time without changing it.
SKIP or
REPEAT
3.
until the system announces
the correct year, then press
CLOCK.
NOTES:
1. You can press and hold SKIPor
REPEAT to increase or
decrease the minutes or years by increments of ten.
SKIP or
4.
REPEAT
until the system announces
the correct hour, then press
CLOCK.
2. Caller ID provides the time and date. Set the year so that
the day of the week can be calculated from the caller ID
information. After you set the time once, it will thereafter
be set automatically with incoming caller ID information.
The time will be set automatically only if you subscribe to
caller ID service provided by your local telephone company
(page 28).
SKIP or
5.
REPEAT
until the system announces
the correct minutes, then
press CLOCK.
SKIP or
REPEAT
6.
until the system announces
the correct day, then press
CLOCK. The system announces
the current clock setting.
34
Answering system operation
Outgoing announcements
The outgoing announcement is the message call-
ers hear when calls are answered by the answering
system.
Elapsed
recording
time (sec-
onds).
The telephone is factory set with an announcement.
If the telephone is set up to record messages, it
answers calls with “Hello. Please leave a message
after the tone.” You can use this announcement, or
replace it with a recording of your own voice.
Press to stop recording.
ANNC
1.
“Announcement.
Press PLAY or press
RECORD.”
To play your outgoing announcement
Press ANNC, then you will hear "Announcement.
Press PLAY or press RECORD." Press
You will hear the outgoing announcement. Press
PLAY/STOP.
2.
PLAY/STOP
ANNC to exit the announcement menu.
(Plays announce-
ment previously
recorded).
To record your outgoing announcement
-OR-
Press ANNC, then you will hear "Announcement.
Press PLAY or press RECORD." Press RECORD and
begin speaking after you hear "Record after the tone.
Press STOP when you are done." Speak facing the
telephone base from about nine inches away. Press
PLAY/STOP when you are done. Your recorded
announcement will be played back. Press ANNC to
exit the announcement menu.
ANNC
1.
“Announcement.
Press PLAY or press
RECORD.”
RECORD
2.
3.
“Record after the
tone. Press STOP
when you are
done.”
Elapsed time (in seconds) will be shown in the
message window when recording. You can
record an announcement up to 90 seconds long.
Announcements shorter than two seconds long will
not be recorded.
Speak into microphone.
To delete your outgoing announcement
Press ANNC, then you will hear “Announcement.
Press PLAY or press RECORD.” Press
PLAY/STOP
Microphone
to begin playback. Press DELETE during playback to
delete your announcement. Press ANNC to exit the
announcement menu.
4.
5.
PLAY/STOP
(Announcement
is played back).
When your announcement is deleted, calls will
be answered with the factory set announcement
described above.
ANNC
to exit announcement record-
ing.
35
Answering system operation
Changing feature options
You can change how the answering system oper-
ates. Press SETUP repeatedly to hear each feature.
When you hear the feature you want to modify
press SKIP or REPEAT to change the setting.
Press SETUP to set selection and move to next menu
option, or press
PLAY/STOP to exit.
1.
2.
SETUP
until desired feature
is heard (see list at
right).
Feature options (default settings underlined).
System announces:
Feature description:
"Number of rings,"
Choose number of rings before the sys-
tem answers a call. When toll saver is
SKIP or
current setting, then
REPEAT
"To change the setting active, the system answers after two rings
press SKIP or REPEAT; if you have new messages, and after four
until desired selection
is heard.
to continue setup,
press SETUP."
Options: 2/4/6/toll
saver
rings if you have no new messages. When
retrieving messages from a long distance
call, you may disconnect your call after
three rings so that there will be no long
distance charge incurred.
3.
SETUP
to set selection and
move to next menu
option.
“Base ringer,” cur-
rent setting, then “To
change the setting
press SKIP or REPEAT;
to continue setup,
press SETUP.”
Choose telephone base ringer vol-
ume to high or low level, or turn the
telephone base ringer off.
-OR-
PLAY/STOP
Options: high/low/off
to set selection and
exit menu.
"Remote access code," Select a two-digit number (10-99) for
current setting, then remote access from another telephone
"To change the setting (page 41).
press SKIP or REPEAT;
NOTES:
1. The message alert tone will
beep only if all the condi-
tions below are met:
to continue setup,
NOTE: Press and hold SKIP or
press SETUP."
Options: (select two-
digit code) 19
REPEAT to increase or
decrease the remote access code
number by 10.
Answering system is on
Message alert tone set-
ting is on
Have new messages
2. Press any base key (except
RECORD, ANSWER ON
"Message alert tone,"
When on, the telephone beeps every
10 seconds when there are new mes-
current setting, then
"To change the setting sages.
press SKIP or REPEAT;
to continue setup,
press SETUP." Options:
on/off
and HANDSET LOCATOR)
to temporarily silence the
message alert tone. If you
press and hold
DELETE
you will delete all old mes-
sages and the message alert
tone will be temporarily
silenced. The message alert
tone will be re-activated with
the next incoming message.
36
Answering system operation
Number of messages (or
during playback, message
number currently playing).
Message playback
Press
PLAY/STOP to hear messages. The
system announces the number of messages, then
begins playback.
If you have new messages waiting, you will hear
only the new messages (oldest first). If there are no
new messages, the system will play back all mes-
sages (oldest first).
Announcements during message playback
Press
PLAY/STOP to
begin or end message play-
back.
• When playback begins, you will hear the total
number of messages.
1.
• Before each message, you will hear the day and
time it was received.
PLAY/STOP
“You have [xx] new
messages and [xx]
old messages”
• After the last message, you will hear “End of mes-
sages.” If the system has less than five minutes
of recording time left, you will hear the time
remaining.
Message playback begins.
See options at right.
2.
PLAY/STOP
Options during playback
to end message playback.
• Press VOLUME button to adjust speaker vol-
ume.
NOTES:
• Press SKIP to skip to next message.
1. If F is flashing in the
message window, mem-
ory is full. You will have
to delete some mes-
sages before new ones
can be received.
• Press REPEAT to repeat message currently
playing. Press twice to hear previous message.
• Press DELETE to delete message being played
back.
2. The maximum record
time is 14 minutes.
• Press
PLAY/STOP to stop playback.
3. If you receive calls when
the memory is full, the
telephone will ring 10
times, then answer and
announce “Memory is
full, enter remote access
code.”
To delete all messages
To delete all old messages, press and hold DELETE
while the telephone is idle (not during a call or dur-
ing message playback).
4. New (unheard) messages
cannot be deleted.
NOTE: If there are many old messages in the mailbox, press
and hold DELETE to delete all old messages. This will take
up to 20 seconds. The message window will show a
flashing --. During deletion, if there is an incoming call, the
answering system will stop deleting messages and exit. In
this case, only some of the old messages may be deleted.
37
Answering system operation
Recording & playing memos
Memos are messages you record yourself. They are
saved, played back and deleted exactly like incom-
ing messages. You can record a memo as a reminder
to yourself, or leave a message for someone else
if other members of your household are using the
answering system.
Elapsed
recording
time (sec-
onds).
Press
to stop
recording.
To record a memo
Press RECORD. Elapsed time (in seconds) is shown
in the message window as you record. You can
record a memo up to four minutes long. Memos
less than one second long will not be recorded.
RECORD
1.
“Record after the
tone. Press STOP
when you are done.”
Press
PLAY/STOP to stop recording.
Speak into microphone.
2.
3.
To play back a memo
Press
PLAY/STOP to hear messages and memos
(see page 37 for other options).
Microphone
PLAY/STOP
“Recorded” the
memo has been
recorded.
38
Answering system operation
Message counter displays
The message counter usually displays the total
number of memos and incoming messages. See
the list below for explanations of other displays in
this counter.
Message counter
Message counter displays
0
No messages.
0 (flashing)
The clock needs to be set (page 34).
1-99
Total number of messages and memos,
or message number currently playing.
1-99 (flashing)
Total number of messages and memos. The
number flashes when there are new (un-
reviewed) messages.
If the telephone loses power, after power is
restored, the number in the message coun-
ter will flash to indicate the clock needs to
be set.
10-99
Current remote access code while setting
(page 36).
1-99 (counting)
Elapsed time while recording a memo (page
38) or announcement up to 90 seconds
(page 35).
99 (flashing)
F (flashing)
--
Memo recording time has exceeded the
maximum counter capacity of 99 seconds.
Memory is full. Messages must be deleted
before new messages can be received.
System is answering a call, being accessed
remotely, or the clock is being set.
-- (flashing)
System is being setup or initialized.
02, 04, 06, tS
Current number of rings while setting
(page 36).
1-8
Displayed for two seconds while telephone
base speaker volume being adjusted.
HI, LO, OF
Displayed for two seconds while telephone
base ringer volume being adjusted.
39
Answering system operation
Answering system mode
The answering system’s default factory setting is ON
in order to answer and record messages. You can
turn the answering system off, but if you do so, the
answering system will not answer calls or record
incoming messages.
To turn the answering system off
1.
ANSWERONuntil the
system announces “Calls will
Press ANSWER ON until you hear “Calls will not be
answered” and a confirmation beep. The ANSWER ON
light will be turned off.
not be answered.”
2.
NOTE: If the answering system is off and someone calls, the
telephone will ring 10 times then answer and announce
“Please enter your remote access code.” Enter your remote
access code to enter remote access mode (page 41). If you
do not enter the correct remote access code, the call will
be ended automatically.
"Beep,"
The system has been
turned off.
-OR-
To turn the answering system on
ANSWER ON until
1. the system announces
Press ANSWER ON until you hear “Calls will be
answered” then a beep to confirm the ON setting.
The ANSWER ON light will be turned on.
“Calls will be answered.”
2.
"Beep."
The system has been
turned on.
Call screening
If the answering system is on and the base speaker
volume is not off, you will hear the announcement
and the incoming message when a call comes in.
Call intercept
While you are call screening, you can intercept
the call by pressing PHONE/FLASH or SPEAKER
on the handset.
40
Answering system operation
Remote access
Dial your telephone
number from any touch-
tone telephone.
When system answers,
enter two digit remote
access code (19 unless you
have changed it).
1.
2.
A two digit security code is required to access your
answering system from any touch-tone telephone.
This code is 19 by default, see Changing feature
options (page 36) to change it.
Play all messages
1
Press to hear all messages.
Enter remote commands
(see list at right).
3.
4.
Hang up to end call and
save all undeleted mes-
sages.
Play new messages
2
Press to hear new messages.
Press once during playback to
delete current message. Press
twice to delete all old messages.
Delete message(s)
3
33
NOTES:
•
If there are many old mes-
sages in the mailbox, press-
ing 3 twice to delete all old
messages may take up to
20 seconds. You will hear
one beep every one sec-
ond to alert you that the
answering system is delet-
ing the messages. During
deletion, if the remote
caller hangs up to end the
remote access call, the
answering system will stop
deleting messages. In this
case, only some of the old
messages may be deleted.
Press during the caller’s message
to repeat the message. Press dur-
ing the beginning of the day and
time announcement to go back to
the previous message.
Repeat or go back
4
Press to stop any operation (stop
playback, stop recording).
Stop
5
Press to skip current message
and advance to next message.
Skip to next message
6
Press * 7, wait for beep, then
begin speaking. Press 5 to stop
recording and hear playback of
new announcement.
Record announcement
*7 to begin recording
5 to stop recording
• If you pause for more than
four seconds during remote
access, you will hear a help
menu listing all features
and commands. If there is
no command entered for
another 20 seconds, the
call will end automatically.
Help menu
*5
Press to hear list of features &
commands.
Press to turn off answering
system. Incoming calls will no
longer be answered.
Turn system off
0
If off, system will answer after
10 rings. Enter your access code,
then press 0 to turn the answer-
ing system on.
Turn system on
0
Press 8 or hang up to end the
remote access call.
Exit
8
41
Appendix
Screen icons, indicator lights &tones
Screen icons & alert tones
Screen icons
Battery charging (animated display).
HANDSET 1
Low battery (flashing); place handset in telephone
base to recharge.
MUTE
NEW
Speakerphone is in use.
10:01AM
11/23
New voicemail messages are received.
Ringer off.
INT
MUTE
NEW
Microphone is muted.
Missed and un-reviewed calls.
Handset alert tones
Two short beeps
Four short beeps
Two beeps
The volume level is at the maximum or minimum setting.
Low battery warning.
Out of range from the telephone base while on a call.
Command completed successfully.
Confirmation tone
Telephone base tones
One beep every 10
seconds
Message alert feature is on and indicating that you have new messages.
A series of beeps
The volume level is at the maximum or minimum setting.
Indicator lights
ANSWER ON
On when answering system is
on and ready to receive calls.
CHARGE/IN USE
CHARGE
On when handset is in the
charger and charging.
•
Flashes when another tele-
phone on the same line or
one of the handsets is in use.
•
Flashes when the answer-
ing system is answering an
incoming call.
• Flashes during an incoming
call’s ringing.
SPEAKER
On when speakerphone
is in use.
•
On steady when the hand-
set is properly positioned to
charge in the telephone base.
INT
42
Appendix
Handset display screen messages
Screen display messages
XX MISSED CALLS
ALREADY SAVED
There are new calls in the caller ID log.
The telephone number entered is
already stored in the directory.
CALL LOG EMPTY
You are accessing an empty call log.
CALLING OTHER HS
You have placed an intercom call to the
other handset.
CALL TRANSFERRED An external call is transferred to the
destination handset.
CHARGING
The handset with a low battery has
been placed to charge in the telephone
base or charger.
CHECK BATTERY!
The battery is not installed or not
installed properly in the handset.
-OR-
INT
The battery needs to be replaced.
-OR-
An incorrect battery has been installed by
mistake. Use only the supplied rechargeable
battery or replacement battery (model
27910, part number 89-0099-00-00) or
equivalent. To order a replacement battery,
or call 1 (800) 222-3111. In Canada dial
1 (866) 288-4268.
CONNECTING...
The handset has lost connection with
the telephone base.
DIRECTORY EMPTY
DIRECTORY FULL
You are accessing an empty directory.
You are saving to a full directory.
ENDED
You have just disconnected a call.
INCOMING CALL
INTERCOM
There is an incoming call.
The handset is in an intercom call.
INTERCOM CALL
The other handset is calling.
43
Appendix
Handset display screen messages
Screen display messages
INTERCOM ENDED
The intercon call has just been ended
by the person on either handset.
LINE IN USE
The other handset or another telephone
on the same line is in use.
LOW BATTERY
The battery needs to be recharged.
MICROPHONE ON
MUTE has been turned off and the per-
son on the other end can hear you.
MICROPHONE MUTED The call is on mute.
There are new voicemail messages.
NEW VOICE MAIL
NO LINE
There is no telephone line connected.
INT
NOT AVAILABLE
and then
TRY AGAIN LATER
Someone else is already using the
directory or call log which you are
trying to access.
NOT AVAILABLE
Failed intercom or transfer call.
NO SIGNAL and then During a call, the handset is no longer
connected with the telephone base. Try
moving it closer to the telephone base.
CALL ENDED
The telephone base is paging handsets.
The handset is in use.
PAGING FROM BASE
PHONE
PLACE IN CHARGER
The battery is very low. The handset
should be placed in the telephone
base or charger for charging.
SAVED
The call log entry was saved to the
directory successfully.
SPEAKER
The handset speakerphone is on.
44
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For
In Canada dial 1 (866) 288-4268.
My telephone
does not work
at all.
• Make sure the battery is installed and charged correctly
(page 7). For optimum daily performance, return the cord-
less handset to the telephone base after use.
• Make sure the power adapter is securely plugged into an
outlet not controlled by a wall switch.
• Make sure the telephone line cord is plugged firmly into the
telephone base and the modular wall jack.
• Unplug the telephone’s electrical power. Wait for approxi-
mately 15 seconds, then plug it back in. Allow up to one
minute for the cordless handset and base to synchronize.
• Charge the battery in the cordless handset for at least 16
hours.
• Remove and re-insert the battery. If that still does not work,
it may be necessary to purchase a new battery. Please refer
to the Battery installation & charging section of this user's
manual (page 7).
• Disconnect the telephone base from the telephone line wall
jack and plug in a working telephone. If this telephone does
not work, the problem is probably in the wiring or the local
service. Call the local telephone company.
There is no dial • First, try all the above suggestions.
tone.
• Move the cordless handset closer to the telephone base. It
might be out of range.
• The telephone line cord might be malfunctioning. Try install-
ing a new telephone line cord.
• Disconnect the telephone base from the telephone jack and
connect a different telephone. If there is no dial tone on the
telephone either, the problem is in your wiring or local serv-
ice. Contact your local telephone company.
45
Appendix
Troubleshooting
• First, try all the above suggestions.
I cannot dial out.
• Make sure there is a dial tone before dialing. It is normal if
the cordless handset takes a second or two to synchronize
with the telephone before producing a dial tone. Wait an
extra second before dialing.
• Check that all the telephones connected to the same
telephone line are hung up.
• Makes sure the telephone is set to the correct dial mode
(pulse dial or tone dial) for the service in your area. Refer
to the Handset settings section of this user’s manual (page
21) to set the dial mode.
• If the other telephones in your home are having the same
problem, the problem is in the wiring or local service.
Contact your local telephone company (charges may apply).
• Eliminate any background noise. Noise from a television,
radio, or other appliances may cause the telephone to not
dial out properly. If you cannot eliminate the background
noise, first try muting the cordless handset before dialing,
or dialing from another room in your home with less back-
ground noise.
• Place the handset in the base or charger for recharging.
LOW BATTERY
is displayed on
screen.
• Remove and re-install the battery and use it normally
until fully discharged, then recharge the handset on the
telephone base or charger for 16 hours.
• If the above measures do not correct the problem, the bat-
tery may need to be replaced.
• Make sure the handset is placed in the telephone base or
charger correctly. The CHARGE light on the telephone base
or charger should be on.
The battery does
not charge in the
handset or the
handset battery
does not accept
charge.
• If the cordless handset is in the charger or in the telephone
base but the CHARGE light is not on, refer to The CHARGE
light is off in this section (page 47).
46
Appendix
Troubleshooting
• It may be necessary to purchase a new battery. Please refer
to the Battery installation & charging section of this user's
manual (page 7).
• The telephone might be malfunctioning. Please refer to the
Limited warranty section of this user’s manual (page 59)
for further instruction.
The CHARGE
• Clean the metallic charging contacts on the cordless hand-
sets each month using a pencil eraser or a dry non-abrasive
fabric.
light is off.
Metallic charging contacts
• Make sure the power adapter and telephone line cords are
plugged in correctly and securely.
• Unplug the power adapter. Wait for 15 seconds before
plugging it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
• The telephone might be malfunctioning. Please refer to the
Limited warranty section of this user’s manual for further
instruction (page 59).
The telephone • Make sure the ringer is on. (See page 17 for handset and
does not ring
when there is an
incoming call.
page 36 for telephone base).
• Make sure the telephone line cord and power adapter are
plugged in properly (page 6).
• The cordless handset may be too far from the telephone
base. Move it closer to the telephone base.
• There may be too many extension telephones on the tel-
ephone line to allow all of them to ring simultaneously.
Try unplugging some of them.
• If the other telephones in your home are having the same
problem, the problem is in the wiring or local service.
Contact the local telephone company (charges may apply).
47
Appendix
Troubleshooting
• Other electronic products can cause interference to your
cordless telephone. Try installing your telephone as far
away as possible from the following electronic devices:
wireless routers, radios, radio towers, pager towers, cellular
telephones, digital telephones, intercoms, room monitors,
televisions, VCRs, personal computers, kitchen appliances,
and other cordless telephones.
• Test a working telephone at the same telephone jack. If
another telephone has the same problem, the problem is in
the telephone jack. Contact your local telephone company
(charges may apply).
• The telephone line cord might be malfunctioning. Try install-
ing a new telephone line cord.
• Remove and re-install the battery and place the cordless
handset in the telephone base.
• Wait for the cordless handset to synchronize with the
telephone base. Allow up to one minute for this to take
place.
My telephone • The cordless handset may be too far from the telephone
rings but when I
try to answer the
call the hand-
set screen shows
CONNECTING…
base. Move closer to the telephone base and try to answer
the call.
CONNECTING... • Ensure that the telephone base is powered up.
displays on my
cordless handset.
• Place the cordless handset in the telephone base for one
minute to allow the cordless handset and telephone base to
resynchronize channels.
• Move the cordless handset closer to the telephone base. You
might have moved out of range.
• If the cordless handset is in its telephone base and the
CHARGE light does not come on, refer to The CHARGE light
is off section in this troubleshooting guide (page 47).
• Reset the telephone base. Unplug the telephone base’s elec-
trical power. Wait for 15 seconds then plug it back in. Allow
up to one minute for the cordless handset and telephone
base to reset.
48
Appendix
Troubleshooting
• Other electronic products can cause interference with your
cordless telephone. Try installing your telephone as far away
from these types of electronic devices as possible. These
devices include: routers, radios, radio towers, pager towers,
cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and cordless telephones.
There is noise or • The handset may be out of range. Move it closer to the
interference dur-
ing a telephone
conversation.
telephone base.
• Appliances or other cordless telephones plugged into the
same circuit as the telephone base can cause interference.
Try moving the appliance or telephone base to another outlet.
My calls fade out • Other electronic products can cause interference to your
or cut in and out
when I am using
the cordless hand-
set.
cordless telephone. Try installing your telephone as far
away as possible from the following electronic devices:
wireless routers, radios, radio towers, pager towers, cellular
telephones, digital telephones, intercoms, room monitors,
televisions, VCRs, personal computers, kitchen appliances,
and other cordless telephones.
• If you have a headset plugged into the handset, try unplug-
ging it and firmly plugging it in again.
• Microwave ovens operate on the same frequency as your
telephone. It is normal to experience static on your tele-
phone while the microwave oven is operating. Do not install
this telephone in the same outlet or near a microwave
oven.
• If your telephone is plugged in with a modem or a surge
protector, plug the telephone (or modem/surge protector)
into a different location. If this solves the problem, re-locate
your telephone or modem farther apart from each other, or
use a different surge protector.
• The layout of your home or office might be limiting the
operating range. Trying moving the base to another loca-
tion, preferably a higher location for better reception.
49
Appendix
Troubleshooting
• Disconnect the telephone base from the modular jack and
plug in a corded telephone. If calls are still not clear, the
problem is probably in the wiring or local service. Contact
your local service company (charges may apply).
• Other cordless telephones and 802.11 wireless routers that
are used for home computer networks both use internal
radios to communicate. The radios may interfere with one
another. You can improve the performance of your cordless
telephones and your router by:
a. Positioning your new telephone as far away from any
other already installed cordless telephone in your home
as possible. This will hinder the interference of the two
systems with one another.
b. Positioning your telephone base as far as possible from
your router, computer or any other computer devices.
c. Selecting channels 4 through 10 for your router (refer to
your router’s user manual for more information).
• Do you have DSL service? If yes, you need to have a DSL
filter installed at every telephone jack that has a telephone
connected to it. Contact your DSL service provider for filter
information
I hear other calls • Disconnect the telephone base from the telephone jack.
when using the
telephone.
Plug in a different telephone. If you still hear other calls,
the problem is probably in the wiring or local service. Call
your local telephone company.
My caller ID
features are not
working properly.
• Caller ID is a subscription service. You must subscribe to this
service from your local telephone company for this feature
to work on your telephone.
• The caller may not be calling from an area which supports
caller ID.
• Both you and the caller’s telephone companies must use
equipment which are compatible with caller ID service.
• If you subscribe to DSL service, install a DSL filter to the
telephone line between the telephone base and the tel-
ephone line jack. Contact your DSL service provider for
filter information.
50
Appendix
Troubleshooting
The system does
not receive caller
ID or the system
does not display
caller ID during
call waiting.
• Make sure you subscribe to caller ID with call waiting fea-
tures services provided by the local telephone company.
• The caller may not be calling from an area which supports
caller ID.
• Both you and the caller’s telephone companies must use
equipment which are compatible with caller ID service.
• If you subscribe to DSL service, install a DSL filter to the
telephone line between the telephone base and the tel-
ephone line jack. Contact your DSL service provider for
filter information.
Common cure • If the telephone is not responding normally, try putting the
for electronic
equipment.
cordless handset in the telephone base or the charger. If it
does not seem to respond, try the following (in the order
listed):
1. Disconnect the power to the telephone base.
2. Disconnect the battery on the cordless handset.
3. Wait a few minutes before connecting power to the
telephone base.
4. Re-install the battery and place the cordless handset
into the telephone base or charger.
5. Wait for the cordless handset to synchronize its connection
with the telephone base. Allow up to one minute for this to
take place.
The answering • Make sure the answering system is on. When the answering
system does not
answer after the
correct number of
rings.
system is on, the ANSWER ON key on the telephone base will
be lit.
• If Toll Saver is activated, the number of rings changes to two
whenthere are new messages waiting (page 36).
• If the memory is full or if the answering system is off, the sys-
tem will answer after ten rings and announce "Please enter
your remote access code." If the memory is full, you need to
delete some old messages in order to make room for new
messages.
51
Appendix
Troubleshooting
The announce- • When recording the announcement, make sure you speak in
ment message is
notclear.
a normal tone of voice about nine inches from the telephone
base.
• Make sure there is no background noise (television, music, traf-
fic, etc.) when recording.
The answering • Make sure the answering system is on.
system does not
• If the memory is full, the system will answer after ten rings
record message.
and announce “Memory is full. Enter remote access code.” You
need to delete some old messages in order to make room for
new messages.
The messages on • If a caller reaches the maximum recording time of four minutes,
the answering sys-
temareincomplete.
for each message, the system will disconnect and part of the
message may be lost.
• If the caller pauses for more than seven seconds, the system
stops recording and disconnects the call.
• If the memory on the system becomes full during a message,
the system stops recording and disconnects the call.
• If the caller’s voice is very soft, the system may stop recording
and disconnect the call
The messages on
the system are
very difficult to
hear.
• Press VOLUME on the telephone base to increase the
speaker volume.
The answering • Make sure your remote access code is correct (page 36).
system does not
respond to remote
commands.
• Make sure you are calling from a touch-tone telephone. When
dialing a number, you should hear tones. If you hear clicks,
then it is not a touch-tone telephone and cannot activate the
answering system.
• The answering system may not detect the remote access code
when your announcement is playing. Wait until the announce-
ment is over before entering the code.
• There may be interference on the telephone line you are using.
Press the dial pad keys firmly when dialing.
“Time and day not • You need to set the answering system clock (page 34).
set”prompts.
52
Appendix
Important safety instructions
This symbol is to alert you to important operating or servicing instructions that may
appear in this user’s manual. Always follow basic safety precautions when using this product to
reduce the risk of injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual. Observe all
markings on the product.
• Avoid using a telephone during a thunderstorm. There may be a slight
chance of electric shock from lightning.
• Do not use a telephone in the vicinity of a gas leak. If you suspect a gas
leak, report it immediately, but use a telephone away from the area where gas
is leaking. If this product is a cordless model, make sure the base is also away
from the area.
• Do not use this product near water, or when you are wet. For example, do
not use it in a wet basement or shower, or next to a swimming pool, bathtub,
kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If
the product comes in contact with any liquids, unplug any line or power cord
immediately. Do not plug the product back in until it has dried thoroughly.
• Install this product in a protected location where no one can trip over any
line or power cords. Protect cords from damage or abrasion.
• If this product does not operate normally, read Troubleshooting in this
user’s manual. If you cannot solve the problem, or if the product is damaged,
refer to the limited warranty. Do not open this product except as may be direct-
ed in your user’s manual. Opening the product or reassembling it incorrectly
may expose you to hazardous voltages or other risks.
• If this product has user-replaceable batteries, replace batteries only as
described in your user’s manual. Do not burn or puncture batteries — they
contain caustic chemicals.
• If this product has a three-prong (grounding) plug or a polarized plug with
one wide prong, it may not fit in non-polarized outlets. Do not defeat the
purpose of these plugs. If they do not fit in your outlet, the outlet should be
replaced by an electrician.
CAUTION: Use only the power adapter provided with this product. To obtain a replace-
1 (866) 288-4268.
53
Appendix
Important safety instructions
Especially about cordless telephones
• Privacy: The same features that make a cordless phone convenient create
some limitations. Telephone calls are transmitted between the base and the
handset by radio waves, so there is a possibility that your cordless phone con-
versations could be intercepted by radio receiving equipment within range of
the cordless handset. For this reason, you should not think of cordless phone
conversations as being as private as those on corded phones.
• Electrical power: The telephone base of this cordless telephone must be
connected to a working electrical outlet. The electrical outlet should not
be controlled by a wall switch. Calls cannot be made from the handset
if the telephone base is unplugged or switched off, or if the electrical
power is interrupted.
• Power adapter: The power adapter is intended to be correctly oriented in a
vertical or floor mount position. The prongs are not designed to hold the plug
in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.
• Potential TV interference: Some cordless telephones operate at frequencies
that may cause interference to TVs and VCRs. To minimize or prevent such
interference, do not place the telephone base of the cordless telephone near
or on top of a TV or VCR. If interference is experienced, moving the cordless
telephone farther away from the TV or VCR will often reduce or eliminate the
interference.
• Rechargeable batteries: This product contains either nickel-cadmium or nickel-
metal hydride rechargeable batteries. Exercise care in handling batteries in
order not to short the battery with conducting material such as rings, bracelets,
and keys. The battery or conductor may overheat and cause harm. Observe
proper polarity between the battery and the battery charger.
• Nickel-cadmium rechargeable batteries: Must be recycled or disposed of
properly. Do not dispose of in household garbage. Do not burn or puncture. Like
other batteries of this type, if burned or punctured, they could release caustic
material which could cause injury.
™
The RBRC Seal means that the manufacturer is voluntarily participating in an
industry program to collect and recycle nickel-cadmium rechargeable batteries when taken out of
service within the United States. These batteries may be taken to a participating local retailer of
replacement batteries or recycling center. Or you may call 1-800-8-BATTERY for locations accept-
ing spent nickel-cadmium Batteries.
54
Appendix
Important safety instructions
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries
in a safe manner. Do not burn or puncture. Like other batteries of this type,
if burned or punctured, they could release caustic material which could
cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily participating in an
industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken
out of service within the United States. These batteries may be taken to a participating local
retailer of replacement batteries or recycling center. Or you may call 1-800-8-BATTERY for loca-
tions accepting spent nickel-metal hydride Batteries.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led
a multidisciplinary evaluation of the interference between portable wireless
telephones and implanted cardiac pacemakers. Supported by the U.S. Food
and Drug Administration, WTR had recommended to physicians that:
Pacemaker patients
• Should keep wireless phones at least six inches from the pacemaker.
• Should NOT place wireless phones directly over the pacemaker, such as in a
breast pocket, when it is turned ON.
• Should use the wireless phone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from
other persons using wireless phones.
Especially about telephones answering systems
Two-way recording: This unit does not sound warning beeps to let the other
party know that the call is being recorded. To ensure that you are in compli-
ance with any federal or state regulations regarding recording a telephone
call, you should start the recording process and then inform the other party
that you are recording the call.
SAVE THESE INSTRUCTIONS
55
Appendix
FCC Part 68 & ACTA
This equipment complies with Part 68 of the FCC rules and with technical require-
ments adopted by the Administrative Council for Terminal Attachments (ACTA).
The label on the back or bottom of this equipment contains, among other things,
a product identifier in the format US: AAAEQ##TXXXX. This identifier must be pro-
vided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring and the
telephone network must comply with applicable Part 68 rules and technical
requirements adopted by ACTA. A compliant telephone cord and modular plug
is provided with this product. It is designed to be connected to a compatible mod-
ular jack that is also compliant. An RJ11 jack should normally be used for con-
necting to a single line and an RJ14 jack for two lines. See Installation Instructions
in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you
may connect to your telephone line and still have them ring when you are called.
The REN for this product is encoded as the 6th and 7th characters following the
US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all
areas, the sum of all RENs should be five (5.0) or less. For more information, please
contact your local telephone company.
This equipment may not be used with Party Lines. If you have specially wired
alarm dialing equipment connected to your telephone line, ensure the connection
of this equipment does not disable your alarm equipment. If you have questions
about what will disable alarm equipment, consult your telephone company or a
qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack
until the problem has been corrected. Repairs to this telephone equipment can
only be made by the manufacturer or its authorized agents. For repair procedures,
follow the instructions outlined under the Limited warranty.
If this equipment is causing harm to the telephone network, the telephone com-
pany may temporarily discontinue your telephone service. The telephone company
is required to notify you before interrupting service. If advance notice is not practi-
cal, you will be notified as soon as possible. You will be given the opportunity to
correct the problem and the telephone company is required to inform you of your
right to file a complaint with the FCC. Your telephone company may make chang-
es in its facilities, equipment, operation, or procedures that could affect the proper
functioning of this product. The telephone company is required to notify you if
such changes are planned.
56
Appendix
FCC Part 68 & ACTA
If this product is equipped with a corded or cordless handset, it is hearing aid
compatible.
If this product has memory dialing locations, you may choose to store emer-
gency telephone numbers (e.g., police, fire, medical) in these locations. If you
do store or test emergency numbers, please:
• Remain on the line and briefly explain the reason for the call before hang-
ing up.
• Perform such activities in off-peak hours, such as early morning or late
evening.
57
Appendix
FCC Part 15
This equipment has been tested and found to comply with the requirements for a
Class B digital device under Part 15 of the Federal Communications Commission
(FCC) rules.
These requirements are intended to provide reasonable protection against harm-
ful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television recep-
tion, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equip-
ment.
To ensure safety of users, the FCC has established criteria for the amount of radio
frequency energy that can be safely absorbed by a user or bystander according
to the intended usage of the product. This product has been tested and found to
comply with the FCC criteria. The handset may be safely held against the ear of
the user. The telephone base shall be installed and used such that parts of the
user’s body other than the hands are maintained at a distance of approximately 20
cm (8 inches) or more. If you choose to use a clipping device, please make sure to
only use the supplied AT&T belt clip.
58
Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty
service, and all questions about this product should be directed to: In the
com. In Canada dial 1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the holder of
a valid proof of purchase (“CONSUMER” or “you”) that the product and
all accessories provided in the sales package (“PRODUCT”) are free from
defects in material and workmanship, pursuant to the following terms
and conditions, when installed and used normally and in accordance with
the PRODUCT operating instructions. This limited warranty extends only
to the CONSUMER for products purchased and used in the United States of
America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials
and workmanship during the limited warranty period (“materially defective
PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service
representative will repair or replace at the manufacturer’s option, without
charge, a materially defective PRODUCT. If the manufacturer repairs the
PRODUCT, they may use new or refurbished replacement parts. If the
manufacturer chooses to replace the PRODUCT, they may replace it with
a new or refurbished PRODUCT of the same or similar design. The
manufacturer will retain defective parts, modules, or equipment. Repair
or replacement of the PRODUCT, at the manufacturer’s option, is your
exclusive remedy. The manufacturer will return repaired or replacement
products to you in working condition. You should expect the repair or
replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR
from the date of purchase. If the manufacturer repairs or replaces a
materially defective PRODUCT under the terms of this limited warranty,
this limited warranty also applies to repaired or replacement PRODUCT
for a period of either (a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or (b) the time remaining on the original one-
year limited warranty; whichever is longer.
59
Appendix
Limited warranty
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• PRODUCT that has been subjected to misuse, accident, shipping or other
physical damage, improper installation, abnormal operation or handling,
neglect, inundation, fire, water, or other liquid intrusion; or
• PRODUCT that has been damaged due to repair, alteration, or modification
by anyone other than an authorized service representative of the manufac-
turer; or
• PRODUCT to the extent that the problem experienced is caused by signal
conditions, network reliability or cable or antenna systems; or
• PRODUCT to the extent that the problem is caused by use with non-AT&T
accessories; or
• PRODUCT whose warranty/quality stickers, PRODUCT serial number plates
or electronic serial numbers have been removed, altered or rendered illeg-
ible; or
• PRODUCT purchased, used, serviced, or shipped for repair from outside the
United States of America or Canada, or used for commercial or institutional
purposes (including but not limited to products used for rental purposes); or
• PRODUCT returned without valid proof of purchase (see item 6 below); or
• Charges for installation or setup, adjustment of customer controls, and instal-
lation or repair of systems outside the unit.
5. How do you get warranty service?
To obtain warranty service in the United States of America, call 1 (800) 222-3111.
In Canada, please dial 1 (866) 288-4268. NOTE: Before calling for service,
please review the user’s manual - a check of the PRODUCT controls and fea-
tures may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling
charges incurred in the transport of the PRODUCT(s) to the service location.
The manufacturer will return repaired or replaced PRODUCT under this limited
warranty to you, transportation, delivery or handling charges prepaid. The man-
ufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the
PRODUCT failure is not covered by this limited warranty, or proof of purchase
does not meet the terms of this limited warranty, the manufacturer will notify
you and will request that you authorize the cost of repair prior to any further
repair activity. You must pay for the cost of repair and return shipping costs for
the repair of products that are not covered by this limited warranty.
60
Appendix
Limited warranty
6. What must you return with the PRODUCT to get warranty service?
You must:
a. Return the entire original package and contents including the PRODUCT
to the service location along with a description of the malfunction or dif-
ficulty; and
b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT
purchased (PRODUCT model) and the date of purchase or receipt; and
c. Provide your name, complete and correct mailing address, and telephone
number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and
the manufacturer of this AT&T branded PRODUCT. It supersedes all other
written or oral communications related to this PRODUCT. The manufacturer
provides no other warranties for this PRODUCT. The warranty exclusively
describes all of the manufacturer’s responsibilities regarding the PRODUCT.
There are no other express warranties. No one is authorized to make modi-
fications to this limited warranty and you should not rely on any such mod-
ification.
State/Provincial Law Rights: This warranty gives you specific legal rights,
and you may also have other rights which vary from state to state or prov-
ince to province.
Limitations: Implied warranties, including those of fitness for a particular
purpose and merchantability (an unwritten warranty that the PRODUCT is
fit for ordinary use) are limited to one year from date of purchase. Some
states/provinces do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you. In no event shall the
manufacturer be liable for any indirect, special, incidental, consequential, or
similar damages (including, but not limited to lost profits or revenue, inabil-
ity to use the PRODUCT or other associated equipment, the cost of substi-
tute equipment, and claims by third parties) resulting from the use of this
PRODUCT. Some states/provinces do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation or exclu-
sion may not apply to you.
Please retain your original sales receipt as proof of purchase.
61
Appendix
Technical specifications
RF frequency band
2400 MHz — 2483.5 MHz
2400 MHz — 2483.5 MHz
95
(handset to base)
RF frequency band
(base to handset)
Channels
Operating temperature
32°F — 122°F
0°C — 50°C
Telephone base voltage
(AC adapter input)
AC117V 60Hz
Telephone base voltage
(AC adapter output)
DC9V 400mA
Handset voltage
3.6V 600mAh Ni-MH battery
Charger voltage
(AC adapter output)
DC9V 150mA
Telephone operating range
This cordless telephone operates with the maximum power allowed by the Federal
Communications Commission (FCC). Even so, the handset(s) and telephone base
can communicate over only a certain distance - which can vary with the locations
of the telephone base and handset(s), the weather, the layout, and the construc-
tion of your home or office.
62
Appendix
Index
A
F
Alert tones, 42
FCC & ACTA, 56
Answering calls, 11
Answering system, 33-41
Announcement, 35
H
Hands-free use, 11
Handset locator, 12
Headset, 10
B
Battery charging, 7
Battery installation, 7
Belt clip, 10
I
Important safety instructions, 53
Intercom, 15
Intercom call transfer, 16
Incoming call log, 28
Incoming calls answering, 11
Indicator lights, 42
C
Call intercept, 40
Call screening, 40
Call log, 28
Call transfer, 16
Call waiting, 13
Caller ID, 28-32
K
Clear voice mail indication, 20
Key tone, 18
D
L
Delete call log entries, 32
Delete redial entries, 12
Dial Type, 21
Language, 19
Last number redial, 12
Low battery, 7
Dialing,
from a CID record, 31
directory dialing, 27
Directory, 22
M
Making calls, 11
Menus, 17
Memory match, 30
Message playback, 37
Multiple Handset use, 14
Mute, 13
delete entries, 27
dial number, 27
edit entries, 27
name search, 26
new entries, 23
DSL filter, 6
E
N
Elapsed time, 11
Ending calls, 11
Names,
enter into directory, 24
search for, 26
63
Appendix
Index
O
W
Operating range, 62
Wall mounting, 8
Warranty, 59
P
Part checklist, 4
Predial, 11
Power adapter, 6
Q
Quick reference guide, 2-3
R
Receiving calls, 11
Recharging, 7
Redial, 12
Remote access, 41
Ring silencing, 12
Ringer tone, 18
Ringer volume, 17
S
Screen display messages, 43
Screen icons, 42
Search for names, 26
Set day and time, 34
Speakerphone, 11
T
Tabletop mounting, 9
Technical specifications, 62
Telephone base installation, 5-6
Temporary ring silencing, 12
Temporay tone dialing, 13
Troubleshooting, 45
V
Volume control, 13 & 36
Voice prompt, 33
64
Appendix
Remote access wallet card
Use the wallet card below to help you remember commands to control your
answering system from any touch tone telephone.
Cut along dotted line.
Call your phone number, then
enter your two-digit access code
(preset to 19).
Action
Remote command
Play all messages..................1
Play new messages...............2
Delete the message..............3
Delete all old messages.....33
Repeat or go back.................4
Stop...............................................5
Help menu.................................*5
Fold here.
Skip the message...................6
Record announcement........*7
Turn system off or on..........0
End remote access call ......8 (or hang up)
2.4 GHz Cordless telephone/answering system E2812B
© 2007 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures,
licensed to Advanced American Telephones.
65
© 2007 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures,
licensed to Advanced American Telephones. Printed in China. Issue 2 AT&T 03/07.
91-001113-020-100
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