AT T E2728B User Manual

User Manual  
2.4 GHz Cordless  
Telephone/Answering  
System E2728B/E1128B  
with Caller ID & CallWaiting  
1
IMPORTANT  
Information about Caller ID with Call Waiting  
This product has a Caller ID with Call Waiting feature that works with  
service from your local phone service provider.  
Caller ID with Call Waiting lets you see who is calling before you  
answer the phone, even when you’re on another call.  
You may need to change your phone service to use this  
feature. Contact your phone service provider if:  
You have both Caller ID and CallWaiting, but as separate services  
(you may need combined service).  
You have only Caller ID service, or only CallWaiting service.  
You don’t subscribe to any Caller ID or CallWaiting services.  
You can use this product with regular Caller ID service, and you can use  
this product’s other features without subscribing to either Caller ID or  
combined Caller ID with Call Waiting service.  
There are fees for Caller ID services, and they may not be available in  
all areas.  
Depending on your service, you may see the caller’s number, or the caller’s name and  
number. This product can provide information only if both you and the caller are in areas  
offering Caller ID service, and if both telephone companies use compatible equipment.  
The time and date are sent by the service provider along with the call information.  
Copyright © 2006 Advanced AmericanTelephones. All Rights Reserved.  
AT&T and the Globe Design are trademarks of AT&T Corp.,  
licensed to Advanced AmericanTelephones.  
You must install and  
charge the battery before  
using the telephone.  
See page 7  
for easy instructions.  
STOP!  
For customer service or product  
information, visit our web site at  
or call 1-800-222-3111.  
In Canada, call 1-866-288-4268.  
CAUTION: To reduce the risk of fire or injury to persons or damage to the tele-  
phone, read and follow these instructions carefully:  
Use only Replacement Battery 3301 (SKU 91076. Part Number 80-5071-00-00).  
Do not dispose of the battery in a fire. Like other batteries of this type, it could explode  
if burned. Check with local codes for special disposal instructions.  
Do not open or mutilate the battery. Released electrolyte is corrosive and may cause  
damage to the eyes or skin. It may be toxic if swallowed.  
Exercise care in handling batteries in order not to create a short circuit, do not allow  
conductive materials such as rings, bracelets, or keys to touch the battery. The battery  
or conductor may overheat and cause harm.  
Charge the battery provided with or identified for use with this product only in accor-  
dance with the instructions and limitations specified in this manual.  
Observe proper polarity orientation between the battery and battery charger.  
Do not disassemble your telephone. There are no user-serviceable parts inside. Refer for  
servicing to qualified service personnel.  
User Manual  
2.4 GHz Cordless  
Telephone /Answering  
System E2728B/E1128B  
1
with Caller ID & CallWaiting  
Table of contents  
To delete call log entries..................26  
To add entries to phone directory ..27  
Getting Started  
Quick reference guide........................2  
Parts checklist ......................................4  
Before you begin..................................5  
Telephone base installation................6  
Battery installation & charging..........7  
Wall mounting......................................8  
Belt clip & optional headset.................... 9  
Answering System Operation  
Message capacity................................28  
Day and time announcements........29  
Outgoing announcements................30  
Announcement Only mode.............31  
Changing feature options.................32  
Message playback...............................33  
Recording and playing memos........34  
Message window displays.................35  
Remote access ...................................36  
Telephone Operation  
Cordless handset programming.....10  
Basic cordless handset operation ..12  
Base operation...................................13  
Options while on calls......................14  
Call transfer........................................15  
Appendix  
Display screen messages, lights and  
tones.........................................................37  
Troubleshooting.................................39  
Important Safety Instructions.........45  
FCC Part 68 and ACTA ..................48  
FCC Part 15 ......................................49  
Limited warranty ...............................50  
Technical specifications.....................53  
Index.....................................................54  
Remote access wallet card..............55  
Directory  
Directory.............................................16  
Speed dialing.......................................17  
Entering names into directory........18  
Entering numbers into directory ...19  
Directory search................................20  
Changing directory entries..............21  
Caller ID Operation  
How caller ID works........................22  
About names ......................................23  
To review your call log.....................24  
To dial a call log entry.......................25  
1
Getting Started  
Quick reference guide  
Cordless Handset  
02 MISSED CALLS  
--1--  
AM  
8/12 10:06  
Handset number  
Date  
Time  
PHONE/FLASH  
Press to make or answer a call.  
During a call, press to receive an incoming  
call if Call Waiting is activated (see page 14).  
MENU/SEL/TRANSFER  
Press to display menu, or to store a  
programming option (see pages 10-11).  
During a call, press to transfer a call  
(see page 15).  
CID V  
While in menus, press to scoll down.  
When phone is not in use, press to display  
call log entries (see page 24).  
OFF  
During a call, press to hang up.  
During programming, press to exit  
without making changes (see pages  
10-11).  
While entering names or numbers, press to  
delete last character entered.  
MENU /SEL  
TRANSFER  
^DIR  
While in menus, press to scoll up.  
When phone is not in use, press to display  
directory entries (see page 20).  
MUTE  
During a call, press to mute microphone  
(see page 14).  
While entering names, press to advance the  
cursor to the next space.  
SPEAKER  
Press to activate cordless  
handset speakerphone.  
Press again to resume  
normal cordless handset use  
(see page 12).  
MUTE  
REDIAL  
CHAN  
REDIAL/PAUSE  
Press to display last number called (see  
page 12).  
While dialing or entering numbers into  
your directory, press to insert a 4-sec-  
ond dialing pause (see page 19).  
CHAN/DEL  
During a call, press to switch to another  
channel if the call is noisy or unclear (see  
page 14).  
Press to delete displayed Caller ID entry  
(see page 26).  
While phone is not in use, press and hold to  
delete all Caller ID entries (see page 26).  
2
Getting Started  
Quick reference guide  
Telephone Base  
14  
CHARGE/IN USE  
Flashes when one of the cordless handsets is in use.  
On steady when the cordless handset is properly positioned to  
charge in the base.  
Flashes during an incoming call’s ringing.  
HANDSET LOCATOR  
Press to page the cordless handsets. Press again,  
press OFF on cordless handset, or place cordless  
handset in the base or charger to cancel the page.  
Answering System Controls (see pages 28-36)  
14  
Press to play or stop playing messages.  
ANSWER ON/OFF .....Press to turn answering system on or off.  
DELETE......................Press to delete a message during playback. Press and hold to  
delete all old messages when idle.  
14  
TIME/SET...................Press to review or set the answering system clock.  
SETUP........................Press to review or change an outgoing announcement.  
Press again to review or change answering system options.  
CHANGE ....................Press to change a setup option.  
REC/MEMO................Press to record a memo.  
3
Getting Started  
Parts checklist  
Save your sales receipt and original packaging in case you need to ship your telephone  
for warranty service.  
MEN  
U
/SEL  
MEN  
U
/SEL  
MEN  
U
/SEL  
TRANSFER  
TRANSFER  
TRANSFER  
14  
MUTE  
REDIAL  
CHAN  
MUTE  
REDIAL  
MUTE  
REDIAL  
CHAN  
CHAN  
Cordless handsets  
Telephone base  
Belt clips  
Power adapters  
Wall mount bracket  
Battery Packs  
Cordless handset chargers  
Telephone line cord  
Battery compartment doors  
4
Getting Started  
Before you begin  
Caller ID and CallWaiting  
Telephone Operating Range  
Caller ID with CallWaiting features in  
this telephone let you see who's call-  
ing before you answer the phone, even  
when you're on another call. These  
features require services provided by  
your local telephone company.  
The cordless telephone handset oper-  
ates with the maximum power allowed  
by the Federal Communications  
Commission (FCC).This cordless  
handset and the telephone base unit  
can communicate over only a certain  
distance - which can vary with the  
locations of the base unit and the  
cordless handset, the weather, and the  
construction of your home or office.  
Contact your telephone service pro-  
vider if:  
• you have both Caller ID and Call  
Waiting, but as separate services  
(you may need combined service),  
If there is an incoming call but the  
cordless handset is out of range, the  
cordless handset might not ring - or if  
it does ring, the call might not connect  
well when PHONE is pressed. Move  
closer to the base, then press PHONE  
to answer the call.  
• you have only Caller ID service, or  
only CallWaiting service, or  
• you currently do not have any  
Caller ID or CallWaiting services.  
You can use this telephone with regu-  
lar Caller ID service, and you can use  
its other features without subscribing  
to either Caller ID or combined Caller  
ID with CallWaiting service. There  
may be fees for these services, and  
they may not be available in all areas.  
If you move out of range during a tele-  
phone conversation, you might hear  
noise or interference from the cord-  
less handset. To improve reception,  
move closer to the telephone base  
unit.  
Caller ID features will work only if  
both you and the caller are in areas  
offering Caller ID service, and if both  
telephone companies use compatible  
equipment.  
If you move out of range without  
pressing OFF, your telephone will be  
left "off the hook" and the line will be  
busy. To hang up properly, walk back  
toward the telephone base unit while  
periodically pressing OFF until the call  
is disconnected.  
See Caller ID Operation on page 22  
for more details about how these fea-  
tures work.  
If you experience noise or interference  
while on a call, press the CHAN button  
until you find a clearer channel.  
Battery Pack for Cordless  
Handset  
Use only the supplied rechargeable  
battery pack or AT&T replacement  
battery model 3301 (SKU 91076. Part  
Number 80-5071-00-00).  
5
Getting Started  
Telephone base installation  
Install the telephone base as shown below. Choose a location in a central location  
within the home and:  
Away from any other cordless (wireless) device such as cordless telephones, 802.11  
wireless router (for example,WiFi).  
Away from other electronic equipment, microwave oven, television, computer, etc.  
If you need to install your phone within the same room as other cordless phones or  
wireless products, you may need to select a different channel for your router and or  
change the channel on your phone’s handsets (see page 14).  
Plug the telephone  
Plug the larger power adapter  
line cord into tele-  
into an electrical outlet not con-  
phone jack.  
trolled by a wall switch.  
NOTE: Use only the power adapter supplied with this product. If you need a replacement, call 1-800-222-3111. In  
Canada, call 1-866-288-4268. Be sure to use an electrical outlet not controlled by a wall switch.  
6
Getting Started  
Battery installation & charging  
After battery installation, place the cordless handset in the base or charger and allow  
to charge for at least 16 hours before use. You can keep the battery charged by return-  
ing the cordless handset to the base or charger after each use. When the battery is fully  
depleted, a recharge takes about 16 hours. The talk time on a fully charged battery is about  
four hours depending on environmental conditions, and the standby time is approximately  
five days. Actual battery life will depend on usage conditions, and age of battery.  
BATTERY LOW  
--1--  
AM  
0
8/12 10:06  
Low battery indicator.  
Return cordless handset to base  
or charger to recharge when this  
symbol flashes.  
(When in use the cordless handset  
will beep when battery is low).  
Plug the battery pack  
connector securely  
into the plug inside  
the cordless handset  
battery compartment,  
matching the color-  
coded label. Then  
place battery pack  
into compartment.  
Caution: Use only the supplied  
rechargeable battery or AT&T replace-  
ment battery model 3301 (SKU 91076,  
Part Number 80-5071-00-00).  
Press down on tab to  
open the battery door.  
Slide the battery door up  
to close.  
Place cordless handset in base  
or charger to charge for at least  
16 hours before first use.  
Plug charger power  
adapter into jack on  
underside of charger,  
then plug adapter into  
electrical outlet.  
14  
7
Getting Started  
Wall mounting  
The base can be installed on any standard phone outlet as shown below. Choose a loca-  
tion in a central location within the home, away from electronic equipment such as per-  
sonal computers, computer routers, television sets or microwave ovens. Avoid excessive  
heat, cold, dust or moisture.  
1) Connect telephone line cord and AC  
power cord to telephone jack and wall  
jacks, as shown on  
page 6.  
2) Install wall mount bracket onto set. First  
put the two front wall-mount-bracket tabs  
into the front notches on bottom of tele-  
phone base, then squeeze the rear tabs of  
the wall mount bracket as you insert them  
into the rear notches on the bottom of the  
telephone base.  
NOTE: To disassemble the wall  
mount bracket, squeeze the rear  
tabs while lifting up the wall mount bracket  
back and away from the telephone base.  
Plug power adapter  
into electrical outlet.  
3) Position the wall-  
mount bracket over the  
wall-outlet mounting  
pegs, and press and  
slide the wall-mount  
bracket down firmly so it  
is held securely on the  
outlet mounting pegs.  
Plug telephone line  
cord into telephone cord  
wall jack.  
8
Getting Started  
Belt clip & optional headset  
Snap belt clip into notches on  
side of cordless handset. Rotate  
and pull to remove.  
For hands-free telephone conversations, you can use any industry standard 2.5 mm  
headset (purchased separately). For best results, use an AT&T 2.5 mm headset.  
Plug 2.5 mm headset  
into jack on side of  
cordless handset  
(beneath small rubber  
cap).  
MENU /SEL  
TRANSFER  
MUTE  
REDIAL  
CHAN  
9
Telephone Operation  
Cordless handset programming  
Each cordless handset operates as an individual unit.  
The ringer sound, ringer volume, date/time, dial mode  
and language must be programmed separately for each  
cordless handset. Follow the steps below to program  
the cordless handset. To stop at any time, press OFF.  
Choose cordless handset ringer sound  
1. Press MENU to begin programming.  
MENU /SEL  
TRANSFER  
2. Press ^ or V until the screen displays RINGER:  
and the current setting.  
3. Press SELECT to start changing current setting.  
4. Press ^ or V to display 1, 2, 3, or 4. You will hear  
a sample of each ringer sound.  
5. Press SELECT to choose displayed ringer sound and  
MUTE  
REDIAL  
CHAN  
exit.  
Choose cordless handset ringer volume  
1. Press MENU to begin programming.  
2. Press ^ or V until the screen displays RINGER  
RINGER: 1  
VOLUME  
.
3. Press SELECT to start changing current setting.  
4. Press ^ or V to display 1, 2, 3, or OFF. You will  
hear a sample of each ringer volume.  
5. Press SELECT to choose displayed ringer volume and  
RINGER VOL: 2  
exit.  
NOTE: If the cordless handset ringer is turned off, the screen will display  
RINGER OFF when the cordless handset is idle (not in use). If there are  
any un-reviewed calls, the screen will display XX MISSED CALLS instead of  
RINGER OFF.  
Set cordless handset display date and time  
1. Press MENU to begin programming.  
2. Press ^ or V until the screen displays DATE/  
DATE/TIME  
1/01 12:00  
TIME  
.
AM  
3. Press SELECT to view or change date and time.  
4. Press ^ or V to start changing month in the date  
and time line at the bottom of the display, then press  
SELECT.  
5. Repeat Step 4 to set day, hour, minute, and AM/PM.  
6. Press SELECT to save selection and exit.  
NOTE: You can choose to set the time manually, or you can allow it to be  
set automatically with incoming Caller ID information. The time will be set  
automatically only if you subscribe to Caller ID service provided by your  
local telephone company (see page 5). The date and time for the answering  
machine need to be set separately (see page 29).  
10  
Telephone Operation  
Cordless handset programming  
Choose dial mode  
The dial mode defaults toTONE. If you do not have  
touch tone service, you’ll need to change the setting to  
pulse by following these steps:  
DIAL MODE: TONE  
1. Press MENU to begin programming.  
2. Press ^ or V until the screen displays DIAL  
MODE: and the current setting.  
3. Press SELECT to start changing current setting.  
4. Press ^ or V to displayTONE or PULSE.  
5. Press SELECT to choose displayed dial mode and  
exit.  
ClearVoice Mail (for all cordless handsets)  
If you subscribe to voice mail service provided by your  
local telephone company, you will be alerted to new  
voice mail messages in two ways. When you press  
PHONE, the dial tone will toggle on and off (stutter  
tone) and you will receive a text message on all cord-  
less handsets. To manually remove the stutter tone and  
MESSAGE WAITING message on all cordless handset  
screens:  
MESSAGE WAITING  
• Press MENU.  
• Press ^ or V until the screen displays MESSAGE  
WAITING.  
• Press SELECT then ^ or V to choose YES.  
Press SELECT to select YES and exit.  
CLEAR? YES  
NOTE: This only turns off the displayed message on all cordless handset  
screens; it does not delete your voice mail message(s). Use this feature  
when the phone indicates there is voice mail when you have none or you  
have accessed your voice mail from a different phone line (while away from  
home). If there actually is a new voice mail message, your local telephone  
company will continue to send the message which turns the display mes-  
sage back on.  
Choose cordless handset display language  
Your phone will default to English handset screen dis-  
plays. If you wish to change them to Spanish, follow  
these steps:  
LANGUAGE  
1. Press MENU to begin programming.  
2. Press ^ or V until the screen displays  
LANGUAGE  
.
3. Press SELECT to start changing current setting.  
4. Press ^ or V to display ENGLISH or ESPANOL .  
5. Press SELECT to choose displayed language and exit.  
11  
Telephone Operation  
Basic cordless handset operation  
Making and answering calls  
To answer an incoming call, press PHONE (or SPEAKER,  
or any dial pad key). To make a call, press PHONE or  
SPEAKER, then dial a number. Press OFF or place the  
cordless handset back in the base or charger to hang up.  
MENU /SEL  
TRANSFER  
To preview numbers before dialing, enter numbers first,  
then press PHONE or SPEAKER to dial. Press V at any  
time to make corrections as you are entering numbers.  
The screen displays the elapsed time as you talk (in  
hours, minutes and seconds).  
MUTE  
REDIAL  
CHAN  
NOTE: The elapsed time format is in minutes and seconds “MM:SS”  
until one hour has elapsed, then it will change to hours, minutes and  
seconds “H:MM:SS”.  
NOTES:  
1. Only one cordless handset can  
be on a call at a time. If another  
Pressing FLASH to access service from your local telephone service provider  
will not affect the elapsed time. The elapsed time will not be carried over to the  
other cordless handset on a transferred call.  
cordless handset attempts to join a call,  
its screen will display OTHER HANDSET  
ON and then OR OUT OF RANGE.  
2. Use the speakerphone feature if more  
than one person in your household  
wishes to be on an active call at the same  
time. Or, use the call transfer feature (see  
page 15) to transfer an active call from  
one system handset to another.  
Hands-free speakerphone calls  
To answer a call, press SPEAKER. To make a call, press  
SPEAKER, then dial a number. During a call you can press  
SPEAKER to toggle between hands-free speakerphone  
and normal cordless handset use. Press OFF to hang up.  
Last number redial  
Press REDIAL on the cordless handset to display the  
last number called (up to 32 digits). To dial the number  
displayed, press PHONE or SPEAKER. Or, after pressing  
PHONE or SPEAKER, press REDIAL to call the last num-  
ber dialed.  
12345678901  
MENU /SEL  
TRANSFER  
To delete this number, press REDIAL twice when the  
phone is not in use. This will clear the redial memory  
and leave it blank.  
Temporary ringer silencing  
MUTE  
REDIAL  
CHAN  
Redial  
Press OFF while the phone is ringing to temporarily turn  
off the ringer. The next phone call will ring normally. You  
can answer the call or let the caller leave a message.  
This will silence the ringer without disconnecting the call.  
If your answering system is on, the caller will be asked to  
leave a message.  
NOTE: This will only turn off the  
cordless handset ringer temporarily  
that the OFF key was pressed on. Other  
cordless handsets and telephone base  
will continue to ring normally.  
12  
Telephone Operation  
Base operation  
Handset Locator  
Press to page all cordless handsets for up to 60 seconds.  
Press again, press OFF on cordless handset, or place cord-  
less handset in the base to cancel the page.  
14  
NOTE: Pressing OFF on any cordless handset will cancel the page on that  
cordless handset, but will not cancel the page.  
NOTE: If one of the cordless handsets is charging in the base, pressing  
HANDSET LOCATOR does not generate a paging tone.  
NOTE: Placing the cordless handset in the base or charger will cancel the  
page on that cordless handset, but will not cancel the page.  
13  
Telephone Operation  
Options while on calls  
Volume control  
While on a call, press the VOLUME buttons on the cord-  
less handset to adjust listening volume. To adjust the  
speakerphone listening volume, press SPEAKER, then  
press the VOLUME buttons.  
V^  
Volume  
Flash  
Tone  
Call waiting  
MENU /SEL  
TRANSFER  
If you have CallWaiting service, you will hear a beep  
if someone calls while you are already on a call. Press  
FLASH to put your current call on hold and answer the  
new call. You can press this button anytime to switch  
back and forth between calls.  
MUTE  
REDIAL  
CHAN  
Mute  
Mute  
Channel  
You can press MUTE to silence the microphone while on  
a call. You will be able to hear the caller, but your caller  
will not be able to hear you until you press MUTE again  
to resume speaking. When you press OFF to hang up  
the phone, the feature will be canceled.  
Temporary tone dialing  
If you have pulse dial (rotary) service, you can tempo-  
rarily switch to touch tone dialing during a call by press-  
ing *. This can be useful if you need to send tone  
signals to access answering systems or long-distance  
services. After you hang up or press FLASH the phone  
automatically returns to pulse dial (rotary) service.  
Channel selection  
During a call, if you hear clicks and pops, or if the  
speech sometimes fades, press CHAN on the handset to  
scan for a clearer radio channel between cordless hand-  
set and base.  
14  
Telephone Operation  
Call transfer  
Call transfer  
During a conversation, you can transfer the call to  
another cordless handset.  
MEN  
U
/SEL  
MEN  
U
/SEL  
TRANSFER  
TRANSFER  
• Press TRANSFER to transfer the external call to  
another cordless handset. You will see ENTER  
HANDSET #. After entering the cordless handset  
number to which you want to transfer the call, your  
cordless handset will display CALLTRANSFERRED  
and the selected handset will begin ringing.  
MUTE  
CHAN  
REDIAL  
MUTE  
CHAN  
REDIAL  
To answer the call, press PHONE or SPEAKER.  
NOTES:  
1. Before the transferred call is answered, the person at cordless hand-  
set that originated the transfer can press PHONE or SPEAKER to  
cancel the transfer function and resume the external call.  
2. If the transferred call is not answered within 30 seconds, the cordless hand-  
set that originated the transfer will start ringing and show TRANSFERRED  
CALL. If PHONE or SPEAKER is not pressed within another 30 seconds, the  
external call will end automatically.  
3. If the destination cordless handset cannot be found, the cordless handset  
that originated the transfer will generate an error tone and continue the exter-  
nal call automatically.  
4. This unit does not have an intercom function. The cordless handsets cannot  
communicate with each other.  
15  
Directory  
Memory capacity  
Each cordless handset has its own directory. Each direc-  
tory can store up to 30 entries (including nine speed  
dial locations). Each entry can contain a number up to  
24 digits, and a name up to 15 letters long. A convenient  
search feature can help you find and dial numbers quickly  
(see page 20).  
PAT JOHNSON  
5550100  
MENU /SEL  
TRANSFER  
Speed dialing  
On the cordless handset, the nine memory locations (1  
through 9) are reserved for numbers you dial frequently.  
These numbers can be dialed with two button presses  
(see next page).  
MUTE  
REDIAL  
CHAN  
NOTE: If all memory locations are in use, an error tone will sound with  
MEMORY FULL message when you attempt to enter a number. This means  
the memory is full, and you will not be able to store a new number until you  
delete an existing one.  
16  
Directory  
NOTE: If all memory locations are  
in use, an error tone will sound  
Speed dialing  
when you attempt to enter a number. This  
means the memory is full, and you will  
not be able to store a new number until  
you delete an existing one.  
On the cordless handset, the numbers called most fre-  
quently can be stored in speed dial locations 1-9 and  
dialed with only two button presses.  
MENU  
1
You can enter 9 Speed Dial numbers of up to 24 digits.  
Each number is stored in a one-digit speed dial  
location (1-9).  
DIRECTORY  
NOTE: The Speed Dial feature occupies up to nine of the thirty memory  
locations in the Directory. For example, if there are only five Speed Dial  
entries, then up to 25 entries can be stored in the Directory. If there are already  
30 entries in the Directory, no new Directory and Speed Dial entries can be  
stored in memory until some of the existing ones are deleted.  
2
3
^
SPEED DIAL  
To enter a Speed Dial number  
SELECT  
1. Press MENU to begin programming.  
2. Press ^ to display SPEED DIAL  
.
ENTER 1-9  
3. Press SELECT.  
4. Press dial pad to choose speed dial location (1-9).  
5. Enter a name up to 15 characters (see page 18), then  
press SELECT.  
4
6. Enter a telephone number up to 24 digits (see page  
19), then press SELECT.  
7. Choose distinctive ringing (yes or no) by pressing ^  
or V. If you chooseYes (and if you have Caller ID  
service), a different ringing style will alert you when  
this person calls.  
ENTER NAME  
01  
8. Press SELECT to store the number. You will hear a  
(See Steps 3-7 on page  
18-19 ).  
confirmation tone.  
To call a Speed Dial number  
To use speed dialing, press and hold a dial pad button (1-  
9) to display the number and name stored in that speed-  
dial location, then press PHONE or SPEAKER to dial.  
To edit or delete a Speed Dial number  
Press and hold a dial pad button (1-9) to display the  
entry you want. Press SELECT, then press ^ or V  
until the option you want is displayed (see page 21).  
17  
Directory  
NOTE: If all memory locations are  
in use, an error tone will sound  
Entering names into directory  
when you attempt to enter a number.  
This means the memory is full, and you  
will not be able to store a new number  
until you delete an existing one.  
To enter a name  
Use the dial pad and the chart below to enter a name  
(up to 15 characters). Each press of a particular key  
causes characters to be displayed in the following order:  
MENU  
1
DIRECTORY  
SELECT  
2
ENTER NAME  
3
PAT JOHNSON_  
Options while entering names:  
• Press the ^ button to move the cursor to the right.  
Press ^ twice to enter a space.  
• Press V to erase letters if you make a mistake.  
• Press # repeatedly to enter an ampersand (&),  
apostrophe ('), comma (,) hyphen (-), period (.), or  
pound sign (#).  
When finished, press SELECT.  
18  
Directory  
SELECT  
4
5
Entering numbers into directory  
ENTER NUMBER  
To enter a number  
Use the dial pad to enter up to 24 digits. When the  
number is complete, press SELECT.  
Options while entering numbers:  
• Press V to erase digits if you make a mistake.  
• Press PAUSE to enter a 4-second dialing pause.  
PAT JOHNSON  
5556789_  
To assign a distinctive ring  
SELECT  
6
7
Press ^ or V to selectY (yes) or N (no). If you  
chooseYes (and if you have Caller ID service), a differ-  
ent ringing style will alert you when this person calls.  
DISTINCT RING? N  
5556789  
Press SELECT to choose the option displayed (Y or N)  
and store this entry in the directory.  
SELECT  
A
appears in the display of each entry that has been  
D
assigned a distinctive ring.  
19  
Directory  
1
2
^
DIRECTORY  
DIR  
Directory search  
Follow the steps on the left to browse through the  
directory or search to find a specific entry. You can  
press OFF anytime to exit the directory.  
^
ADAM  
To browse through the directory  
5551234  
To browse, press DIR then press V or ^to scroll  
through all entries one by one.  
To display first entry  
A D appears in the display of each entry that has been  
assigned a distinctive ring (see page 19).  
^
BETH  
NOTE: When reviewing the Directory entries, all entries (including those  
in the Directory and in the Speed Dial) are displayed in alphabetical  
order. The entries in the Speed Dial are identified by its Speed Dial  
number (01-09) in the lower right corner of the screen.  
5554321  
To scroll name by name  
To search alphabetically  
Or  
To shorten your search, press DIR, then use the tele-  
phone dial pad to enter the first letter of a name, then  
5
press ^ to scroll forward until you find the desired  
name.  
JOHN  
5550123  
Press dial pad buttons once for the first letter, twice for  
the second, three times for the third, as shown on page  
18.  
To search alphabetically  
For example, press 5 (JKL) once to find JENNIFER, twice  
to find KEVIN, or three times to find LINDA.  
To call a displayed number  
When the entry you want is displayed, you can press  
PHONE or SPEAKER to dial it immediately.  
20  
Directory  
DIR  
1
2
3
DIRECTORY  
Changing directory entries  
When any entry is displayed, press SELECT to see options.  
Press V or^ to highlight the option you want (blinking  
text), then press SELECT again to select it.  
^
ADAM  
5551234  
To edit an entry  
When EDIT is blinking, press SELECT. You can change  
the name and number (or distinctive ring setting on the  
cordless handset) by following the steps described on  
pages 18-19.  
SELECT  
SPEED EDIT ERASE  
5551234  
^
SPEED EDIT ERASE  
5551234  
To delete an entry  
Press ^ until ERASE is blinking, then press SELECT to  
display a confirmation screen (ERASE NO YES).  
To delete the entry, press ^ to highlightYES, then  
^
SPEED EDIT ERASE  
press SELECT.  
To cancel the procedure and leave the entry intact,  
press V to highlight NO, then press SELECT.  
5551234  
Press SELECT to  
choose blinking option  
NOTE: Each cordless handset has its own directory. Deleting a directory  
entry from one cordless handset does not automatically delete the same  
entry from all other cordless handsets.  
To make an entry into a Speed Dial entry  
Press ^ until SPEED is blinking, press SELECT, then  
dial a memory location (1-9) to transfer this entry to  
your Speed Dial directory.  
NOTE: If you use a memory location (Speed dial memory) that is  
already assigned to a different entry in the directory, that entry will  
remain in the directory, but will no longer be a Speed Dial number.  
21  
Caller ID Operation  
How Caller ID works  
If you subscribe to Caller ID service provided by your  
local phone company, information about each caller will  
be displayed between the first and second ring.  
PAT JOHNSON  
*
908-555-0100  
8/12 10:06  
AM  
An asterisk, means same caller has  
MENU /SEL  
TRANSFER  
PAT JOHNSON  
*
Caller’s name  
908-555-0100  
Caller’s phone number  
Call number  
of call log  
AM NEW  
8/12 10:06  
03  
Call designation:  
New: missed and  
Date of call Time of call  
MUTE  
REDIAL  
CHAN  
un-reviewed call  
OLD: reviewed call  
Separate Caller ID logs are kept in the cordless hand-  
sets. Information about the last 30 incoming calls is  
stored in each call log. You can review the call log to  
find out who has called, return the call without dial-  
ing, or transfer the caller’s name and number into your  
phone directory.  
Each incoming call is numbered. The most recent call is  
assigned the highest number. When the call log is full,  
the oldest call information is deleted to make room for  
new incoming call information.  
If you answer a call before the information appears on  
the screen, it will not be saved in your call log.  
NOTE: Caller ID features will work only if both you and the caller are in  
areas offering Caller ID service, and if both telephone companies use  
compatible equipment.  
NOTE: Each cordless handset's call log is independent of the other  
cordless handset's call logs. For example, when you delete one or all  
call log entries from one cordless handset, the information on all other cord-  
less handsets does not change.  
22  
Caller ID Operation  
About names  
Names of callers will be displayed only if this informa-  
tion is provided by your local telephone company.  
PAT JOHNSON  
*
908-555-0100  
8/12 10:06  
If the telephone number of the person calling exactly  
matches a number in your directory, the name that  
appears on the screen will match the name that you  
entered into your directory.  
AM  
MENU /SEL  
TRANSFER  
(Example: If Christine Smith calls, her name will appear  
as CHRIS if this is how you entered it into your direc-  
tory.)  
NOTE: The number shown by your caller ID will be in the format sent  
by the phone company. The phone company usually delivers ten-digit  
phone numbers (area code plus phone number). If the telephone num-  
ber of the person calling does not exactly match a number in your directory,  
the name will appear as delivered by the phone company. For example if the  
phone company includes the area code and the directory number does not, the  
name will appear as delivered by the phone company.  
MUTE  
REDIAL  
CHAN  
There are also occasions when other information or no  
information is displayed for various reasons:  
On-Screen Message  
PRIVATE NAME  
Reason  
Caller prefers to remain anonymous  
PRIVATE CALLER  
Caller name and telephone number not  
revealed at caller's request.  
UNKNOWN NAME  
Your local telephone company is unable  
to determine the caller's name.  
UNKNOWN CALLER  
Your local telephone company is unable  
to determine the caller's name and tele-  
phone number. Calls from other countries  
may also generate this message.  
NOTE: When in idle mode, the screen will show XX MISSED CALLS  
and the current date and time.  
Missed calls  
When a handset is not being used, its screen will show  
the number of missed calls and the current date and  
time. XX MISSED CALLS are calls that have not been  
reviewed at that handset. When a NEW call log entry  
is reviewed, the number of missed calls at that handset  
decreases by one. The number of MISSED CALLS on  
the other cordless handset(s) remains unchanged until  
they are reviewed on those cordless handsets.  
23  
Caller ID Operation  
CID  
1
2
3
4
PAT JOHNSON  
To review your call log  
908-555-0100  
AM NEW  
8/12 10:06  
03  
The call log review displays the Caller ID in reverse  
chronological order, with the latest one (the one with  
the highest number) first.  
V
CHRIS WILLIAMS  
When the phone is not in use, press CID to display  
information about the most recent caller.  
908-555-1234  
AM NEW  
8/12 9:53  
02  
To review your call log  
V
MARK CLAYTON  
Press V to scroll backward (display older calls) or ^  
to scroll forward (display newer calls). The highest call  
number is the most recent call received.  
908-555-5678  
AM NEW  
8/12 9:12  
01  
PHONE  
To return a call  
PHONE ON 00:10  
9085555678  
Press PHONE or SPEAKER to call the number currently  
displayed (see page 25 for important dialing options).  
To dial this number  
Other options  
Press SELECT at any Caller ID screen to see options  
(Dial or Program; see pages 25-27).  
New and Old calls  
Each Caller ID entry in the call log will be designated  
NEW until you have reviewed the call. After a call has  
been reviewed, it will be designated as OLD.  
24  
Caller ID Operation  
CID  
1
2
PAT JOHNSON  
To dial a call log entry  
908-555-0100  
AM NEW  
8/12 10:06  
03  
When any Caller ID screen is displayed, press PHONE  
or SPEAKER, or press SELECT then V and SELECT to  
dial the number exactly as it appears on the screen.  
PHONE  
PHONE ON 00:10  
9085550100  
Dialing options  
Caller ID numbers may appear with an area code that  
may not be required for local calls.  
Or  
If the number displayed is not in the correct format,  
you can change how it is dialed. Press # repeatedly  
to see dialing options.With each button press, a new  
option will be displayed. Press PHONE or SPEAKER to  
dial when the number appears in the proper format for  
your area.  
CID  
1
2
3
PAT JOHNSON  
908-555-0100  
AM NEW  
8/12 10:06  
03  
Example:  
#
PAT JOHNSON  
CID....................... Number displayed as 908-555-0100  
555-0100  
#twice .............. Number changes to 555-0100 (drops “1” + area code)  
PHONE or SPEAKER...........Dials 555-0100  
AM NEW  
8/12 10:06  
03  
PHONE  
PHONE ON 00:10  
5550100  
25  
Caller ID Operation  
CID  
1
2
3
PAT JOHNSON  
To delete call log entries  
908-555-0100  
AM NEW  
8/12 10:06  
03  
To delete a single call log entry  
Press CID to display the first Caller ID listing. Use the  
^ or V keys to find the entry you want to delete,  
then press DEL. When the entry is deleted, the next  
oldest record is displayed.  
V
CHRIS WILLIAMS  
908-555-1234  
AM NEW  
8/12 9:53  
02  
DEL  
To delete all call log entries  
MARK CLAYTON  
To clear your call log completely, press and hold DEL  
while the phone is idle (not in use). This will display  
a confirmation screen asking if you want to erase all  
entries in the Caller ID log. If you selectYES, the call  
log will be cleared and the screen will return to normal  
standby display, showing no missing calls.  
908-555-5678  
AM NEW  
8/12 9:12  
01  
Or  
27 MISSED CALLS  
--1--  
AM  
NOTE: Each cordless handset has its own call log. When you delete  
one or all call log entries from one cordless handset, the information on  
all other cordless handsets will not be affected.  
1/01 12:00  
DEL  
1
2
3
ERASE ALL NO YES  
AM  
1/01 12:00  
^
ERASE ALL NO YES  
AM  
1/01 12:00  
SELECT  
--1--  
AM  
1/01 12:00  
Call log cleared  
26  
Caller ID Operation  
CID  
1
2
3
To add entries to phone directory  
PAT JOHNSON  
908-555-0100  
AM NEW  
When any Caller ID screen is displayed, follow the steps  
at left to enter it into your phone directory.  
8/12 10:06  
03  
SELECT  
Both the caller’s name and telephone number will be  
entered as they appear in the call log. At steps 3-4, you  
can make any changes to the name or number by using  
the V button to erase characters, or using the dial pad  
to enter new ones (see pages 18-19 for instructions).  
DIAL  
PROGRAM  
908-555-0100  
AM NEW  
8/12 10:06  
03  
SELECT  
When the number is stored, the screen returns to the  
call log display. The entry copied to your phone direc-  
tory remains in the call log until deleted.  
PAT JOHNSON  
9085550100  
AM NEW  
8/12 10:06  
03  
Edit name as desired  
SELECT  
4
5
6
PAT JOHNSON  
9085550100_  
AM NEW  
8/12 10:06  
Edit number as desired  
SELECT  
03  
DISTINCT RING? N  
9085550100  
AM NEW  
8/12 10:06  
03  
SELECT  
PAT JOHNSON  
908-555-0100  
AM NEW  
8/12 10:06  
03  
Entry added to phone  
directory  
27  
Answering System  
Operation  
14  
14  
Message capacity  
The answering system can record up to 99 messages,  
depending on the length of each message. Individual  
messages can be up to four minutes long, and the  
maximum recording time is 15 minutes. Messages will  
remain available for replay until they are deleted.  
Message window  
Number of messages  
(or, during playback, message  
number currently playing).  
Press to review or change an  
outgoing announcement (see  
page 30). Press again to review or  
change answering system options  
(see page 32).  
Press to select or change a  
setup option (see page 32).  
Press to record a memo (see page 34).  
Press to review or set clock  
(see page 29).  
Press to adjust volume during message  
playback (see page 33).  
Message window.  
Press to start or stop message  
playback (see page 33).  
14  
Press to delete message.  
Press and hold to delete  
all old messages (see  
page 33).  
Press to turn answering  
system on or off.  
Press to repeat message, hold  
Press to skip message, hold  
to slow playback, press twice  
to speed up playback (see  
to play previous message (see  
page 33).  
page 33).  
28  
Answering System Operation  
Day and time announcements  
To set day and time  
14  
Before playing each message, the answering system  
announces the day and time the message was received.  
Before using the answering system, you should follow  
the steps on the left to set the day, time and year, so  
messages are dated correctly. If you subscribe to Caller  
ID service, the day and time will be set automatically, in  
which case you only need to set the year.  
Press TIME/SET  
1.  
The system announces the  
current clock setting, then  
announces “ To begin setting  
the clock, press TIME/SET then  
press CHANGE to change the  
setting or press TIME/SET to  
continue.”  
The system uses voice prompts to guide you. Each  
time you press CHANGE, the day, hour, minute or year  
advances by one.When you hear the correct setting,  
press TIME/SET to move to the next setting.  
To check day and time  
Press TIME/SET  
2.  
You can press TIME/SET at any time to hear the  
current day and time without changing it.  
Press CHANGE  
3.  
until the system announces the correct  
day, then press TIME/SET.  
NOTE: Press and hold CHANGE to advance the minute or year by incre-  
ments of 10 (the year can be set from 2000 to 2039). If you accidentally  
pass the current year, continue to hold the CHANGE key until it passes the year  
2039 and returns to the year 2000, then press CHANGE until the correct year is  
announced.  
Press CHANGE  
4.  
until the system announces the correct  
hour, then press TIME/SET.  
NOTE: Caller ID provides the time and date. Set the year so that the day of  
the week can be calculated from the Caller ID information. After you set the  
time once, it will thereafter be set automatically with incoming Caller ID informa-  
tion.The time will be set automatically only if you subscribe to Caller ID service  
provided by your local telephone company (see page 5).  
Press CHANGE  
5.  
until the system announces the  
correct minute, then press TIME/  
SET.  
Press CHANGE  
6.  
until the system announces the correct  
year, then press TIME/SET. The  
system announces the current  
clock setting.  
29  
Answering System Operation  
Outgoing announcements  
Outgoing announcements are the messages callers hear  
when calls are answered by the answering system.  
14  
The phone is pre-programmed with announcements  
for normal (Answer and Record) mode and for  
Announcement Only mode (see page 31). If the phone  
is set up to record messages (Announcement Only  
mode is turned off), the phone answers calls with a pre-  
recorded announcement that says “Hello. Please leave  
a message after the tone.” You can use this announce-  
ment, or replace it with a recording of your own voice  
(see the following steps).  
Press to stop  
recording.  
Elapsed recording  
time (in seconds).  
SETUP  
1.  
“Announcement,  
press PLAY or  
press RECORD.  
To continue setup,  
press SETUP.”  
To record your outgoing announcement  
(PLAY/STOP) Press SETUP until you hear "Announcement. Press  
2.  
PLAY or press RECORD. To continue setup, press  
(Plays announcement  
previously recorded).  
SETUP." Then press REC/MEMO and begin speaking  
after you hear "Record after the tone. Press STOP  
when you are done." Speak facing the telephone base  
from about nine inches away. Press PLAY/STOP when  
you are done.  
Or  
REC/MEMO  
2.  
3.  
Elapsed time (in seconds) will be shown in the message  
window as you record. You can record an announce-  
ment up to 90 seconds long. Announcements less than  
three seconds long will not be recorded.  
“Record after the  
tone, press STOP  
when you’re done.”  
Speak into microphone.  
To delete your outgoing announcement  
14  
Press SETUP until you hear “Announcement. Press  
PLAY or press RECORD.To continue setup, press  
SETUP.” Then press PLAY/STOP to begin playback.  
Press DELETE during playback to delete your announce-  
ment.  
Microphone  
When your announcement is deleted, calls will be  
answered with the pre-programmed announcement  
described above.  
4.  
(PLAY/STOP)  
(Announcement is  
played back).  
30  
Answering System Operation  
Announcement Only mode  
A
In Announcement Only mode, callers hear an announce-  
ment but cannot leave messages.  
To turn Announcement Only on or off  
“A” is displayed when  
Announcement Only is activated.  
Press SETUP repeatedly until you hear  
“Announcement only, record no messages.To  
change the setting press CHANGE.Then press  
CHANGE until you hear the option you want (on or off).  
Press PLAY/STOP to store your selection and exit, or  
press SETUP again to modify other features.  
SETUP  
1.  
“Announcement  
only, record no  
messages. To  
change the setting  
press CHANGE.”  
To record your outgoing announcement  
CHANGE  
When Announcement Only is turned on, calls are  
answered with a pre-recorded announcement that says  
“We’re sorry, messages to this number cannot be  
accepted.” You can use this announcement, or replace  
it with a recording of your own voice.  
2.  
“Off”  
CHANGE  
3.  
After turning on the Announcement Only feature, fol-  
low the steps on page 30 to record your announcement.  
Callers will hear this announcement only when the  
Announcement Only feature is turned on. Otherwise  
they will hear the standard announcement asking them  
to leave a message.  
“On”  
(PLAY/STOP)  
4.  
Beep  
(Option selected).  
31  
Answering System Operation  
Changing feature options  
You can change how the answering system operates.  
Press SETUP repeatedly to hear each feature. Press  
CHANGE when you hear the feature you want to modify.  
14  
Feature options  
(Default settings underlined).  
System announces:  
Feature description:  
SETUP  
1.  
2.  
Press REC/MEMO to record your  
outgoing announcement (see page 30).  
Press STOP to stop recording.  
“Announcement. Press PLAY or  
press RECORD. To continue setup,  
press SETUP.”  
Press until desired feature is  
heard (see list at right).  
Options: [record announcement]  
“Remote access code. To change  
the setting press CHANGE.”  
Options: [enter 2-digit code] 19  
CHANGE  
Enter a two-digit number (10-99) for remote  
access from another phone (see page 36).  
Press until desired selection  
is heard.  
“Message alert. To change the set-  
ting press CHANGE.”  
Options: On / Off  
When on, the telephone beeps every 10  
seconds when you have new messages.  
SETUP  
3.  
“Announcement only, record no  
messages. To change the setting  
press CHANGE.”  
When on, callers hear an announcement  
but cannot leave messages (see page 31).  
Press to set selection and  
move to next menu option.  
Options: On / Off  
“Base ringer. To change the set-  
ting press CHANGE.”  
Options: On / Off  
Choose this option to turn the base  
ringer on or off (does not affect cordless  
handset).  
Or  
“Number of rings. To change the  
setting press CHANGE.”  
Options: 2 / 4 / 6 /Toll Saver  
Choose number of rings before the system  
answers a call. When Toll Saver is active,  
the system answers after 2 rings if you have  
new messages, and after 4 rings if you  
have no new messages.  
(PLAY/STOP)  
Press to set selection and  
exit SETUP.  
Disabling the message alert function temporarily  
When the answering system is turned on (the ANSWER  
ON/OFF light is lit) and the message alert function is  
activated, any new incoming message will increase the  
flashing number in the message window by one, and a  
beep tone will sound every ten seconds as a reminder  
that there are unreviewed messages on the answering  
system.  
NOTE: Press and hold CHANGE  
to advance the remote access  
code number by 10.  
To temporarily disable the message alert tone, press any  
key (except ANSWER ON/OFF and HANDSET LOCATOR  
keys) on the base. This turns off the audio message  
alert tone but the number in the message window will  
continue to flash as a reminder that there are unre-  
viewed messages on the answering system. The mes-  
sage alert tone will be re-activated with the next incom-  
ing message.  
To switch off the message alert tone for all incoming  
messages, read the section on disabling the message  
alert function on this page above.  
32  
Answering System Operation  
Number of messages (or, during  
playback, message number cur-  
rently playing).  
Message playback  
Press PLAY/STOP to hear messages.The system  
announces the number of messages, then begins play-  
back.  
14  
If you have new messages, you will hear only the new  
messages (oldest first). If there are no new messages,  
the system will play back all messages (oldest first).  
Press PLAY/STOP to begin or  
end message playback.  
Announcements  
• When playback begins, you will hear the total  
number of messages.  
(PLAY/STOP)  
“You have [xx] new  
messages and [xx] old  
messages”  
• Before each message, you will hear the day and time  
it was received.  
Message playback begins. See  
options at right.  
• After the last message, you will hear “End of mes-  
sages”. If the system has less than 5 minutes of  
recording time left, you will hear time remaining.  
(PLAY/STOP)  
Message playback ends.  
Options during playback  
• Press VOLUME button to adjust speaker volume.  
• Press SKIP to skip to next message (or hold down to  
speed up message playback).  
• Press REPEAT to repeat message currently playing.  
Press twice to hear previous message (or hold down  
to slow message playback).  
NOTE: If “F” is flashing in  
the message window, mem-  
ory is full.You will have to delete  
some messages before new ones  
can be recored.  
• Press DELETE to delete message being played back.  
• Press PLAY/STOP to stop playback.  
To delete all messages  
To delete all messages, press and hold DELETE while  
the phone is idle (not during a call, or during message  
playback).  
NOTE: New (unheard) messag-  
es cannot be deleted.  
33  
Answering System Operation  
Recording and playing memos  
14  
Memos are messages you record yourself.They are  
saved, played back and deleted exactly like incoming  
messages.You can record a memo as a reminder to  
yourself, or leave a message for someone else if others  
in your household use the answering system.  
14  
Elapsed  
recording time  
(in seconds).  
Press PLAY/  
STOP to stop  
recording.  
To record a memo  
REC/MEMO  
Press REC/MEMO. Elapsed time (in seconds) is shown  
in the message window as you record.You can record a  
memo up to 4 minutes long. Memos less than 1 second  
long will not be recorded.  
1.  
2.  
“Record after the  
tone. Press STOP  
when you are done.”  
Press PLAY/STOP to stop recording.  
Speak into microphone.  
14  
To play back a memo  
Press PLAY/STOP to hear messages and memos (see  
page 33 for other options).  
Microphone  
(PLAY/STOP)  
3.  
Beep  
(Memo has been  
recorded).  
34  
Answering System Operation  
Message window displays  
The message counter usually displays the total number of  
memos and incoming messages. See the list below for  
explanations of other displays in this counter.  
14  
Message window  
Message counter displays  
0
No messages.  
1-98  
Number of messages/memos, or message number  
currently playing (flashes if you have new mes-  
sages).  
10-99  
Current remote access code while setting  
(see page 32).  
1-8  
Current volume level while adjusting.  
1-99 (counting)  
Elapsed time while recording a memo (see page 34)  
or announcement up to 90 seconds (page 30).  
99 (flashing)  
Memo recording exceeded 99 seconds.  
F (flashing)  
Memory is full. Messages must be deleted before  
new messages can be received.  
CL (flashing)  
Clock needs to be set (see page 29).  
A
Announcement Only mode is on (see page 31).  
--  
System is answering a call, or being accessed  
remotely.  
-- (flashing)  
System is being programmed or initialized.  
On (or) OF  
Displayed for one second when any feature option  
setting is turned on or off.  
02, 04, 06, tS  
Current number of rings while setting (see page  
32).  
35  
Answering System Operation  
1. Dial your telephone number from  
Remote access  
any touch-tone phone.  
Use the remote access feature to check your messages  
while you are away by calling your home phone num-  
ber from any touch tone phone outside of your home.  
When the answering system picks up, simply enter a  
two digit security code to then access your messages.  
This code is set at 19 by default; see page 32 to change  
it.  
2. When system answers, enter your  
unless you have changed it).  
two-digit remote access code (19  
3. Enter remote commands  
(see list at right).  
Play all messages  
1
Press to listen to all messages.  
4. Hang up to end call and save all  
undeleted messages.  
Play new messages  
2
Press to listen to new messages.  
Press during playback to delete current  
message. Press 3 twice to delete all old  
messages while it is in remote access  
idle mode (message not playing back).  
Delete the message  
3
33  
Press during the caller’s message to  
repeat the message. Press during the  
beginning of the day and time announce-  
ment to go back to the previous mes-  
sage.  
Repeat or go back  
4
Press to stop any operation (stop play-  
back, stop recording).  
Stop  
5
Skip to next message  
6
Press to skip current message and  
advance to next message.  
Press to review current outgoing  
announcement.  
Review announcement  
#7  
Record announcement  
*7to begin recording  
5to stop recording  
Press * 7, wait for beep, then begin  
speaking. Press 5 to stop recording and  
listen to playback of new announcement.  
Record memo  
8to begin recording  
5to stop recording  
Press 8, wait for beep, then begin  
NOTE: If you pause for  
more than 10 seconds dur-  
speaking. Press 5 to stop recording.  
ing remote access, you will hear a  
help menu listing all features &  
commands. If you issue no com-  
mand for another 20 seconds, the  
call will end automatically.  
Review remote access code  
#9  
Press # 9 to review remote access  
code.  
Press * 9 to change remote access  
code, then enter desired remote access  
code from 10-99.  
Change remote access code  
*9  
Help menu  
*5  
Press to hear list of features & com-  
mands.  
Turn system off  
Press to turn off answering system.  
Incoming calls will no longer be  
answered.  
0
Turn system on  
If off, system will answer after 10 rings.  
Enter your access code, then press 0 to  
turn on.  
0
36  
Appendix  
Display screen messages, lights and tones  
Screen display messages  
The cordless handset is waiting for a  
dial tone.  
CONNECTING...  
There is a call coming in.  
** RINGING **  
** PAGING **  
CONNECTING...  
The cordless handset locator has been  
activated (All cordless handsets beep to  
help you locate them).  
Cordless handset battery is depleted.  
Place cordless handset in base or char-  
ger to charge the battery.  
NEEDS RECHARGING  
BATTERY LOW  
MENU /SEL  
TRANSFER  
Cordless handset battery is low. Place  
cordless handset in base or charger to  
charge the battery.  
The cordless handset is in use.  
PHONE ON  
SPEAKER  
The speakerphone is in use.  
MUTE  
REDIAL  
CHAN  
Cordless handset is scanning for a clear  
channel to improve sound quality.  
SCANNING...  
Another cordless handset is on a call.  
Or cordless handset cannot communi-  
cate with base. Check base power, or  
move closer.  
OTHER  
HANDSET ON and then  
OR OUT OF RANGE  
There are missed and un-reviewed calls  
in your call log.  
XX MISSED CALLS  
MUTE  
The cordless handset microphone is  
muted.  
37  
Appendix  
Display screen messages, lights and tones  
Alert tones  
Cordless handset battery is low. Place  
cordless handset in base to charge the  
battery.  
“Beep-Beep...Beep-Beep...”  
(Double beep every 5 seconds)  
“Beep-Beep-Beep-Beep-Beep”  
(5 quick beeps)  
Error tone (current operation has been  
unsuccessful; try again).  
“Beeeeeeeeep”  
(1 long beep)  
Confirmation tone (current operation has  
been successfully completed).  
MENU /SEL  
TRANSFER  
“Beeeeeeeeep”  
(One beep every 10 seconds)  
Message Alert at the telephone base  
(you have new message).  
MUTE  
REDIAL  
CHAN  
Indicator lights  
ANSWER ON/OFF  
On when answering system is on  
and ready to receive calls.  
CHARGE/IN USE  
Flashes when one of the  
cordless handsets is in use.  
On when handset is positioned  
so its battery can charge.  
Flashes during an incoming  
call’s ringing.  
14  
MENU /SEL  
TRANSFER  
SPEAKER  
On when speakerphone is in use.  
CHARGE  
On when handset is  
positioned so its  
battery can charge.  
MUTE  
REDIAL  
CHAN  
38  
Appendix  
Troubleshooting  
If you have difficulty with your phone, please try the suggestions below. For Customer  
Service, visit our web site at www.telephones.att.com, or call 1-800-222-3111. In  
Canada, call 1-866-288-4268.  
Make sure the power cord is securely plugged in.  
My phone  
doesn’t work  
at all.  
Make sure that the battery wire is securely plugged into the cordless  
handset.  
Make sure the telephone line cord is securely plugged firmly into the  
telephone base and the telephone wall jack.  
Charge the battery pack in the cordless handset for at least 16 hours.  
For optimum daily performance, return the cordless handset to its  
base when not in use.  
Reset the base. Unplug the unit’s electrical power. Wait for approxi-  
mately 15 seconds, then plug it back in. Allow up to one minute for  
the cordless handset and base to reset.  
If your batteries are old, you may need to purchase a new battery  
pack, please refer to page 7 of this user’s manual.  
I cannot get a  
dial tone.  
First try all the suggestions above.  
Move the cordless handset closer to the base. You might have moved  
out of range.  
Your line cord might be malfunctioning. Try installing a new line cord.  
If the previous suggestions don’t work, disconnect the base unit from  
the telephone jack and connect a different phone. If there is no dial  
tone on that phone either, the problem is in your wiring or local ser-  
vice. Contact your local telephone company.  
I cannot dial  
out.  
First try all the suggestions above.  
Make sure you have a dial tone before dialing. The cordless handset  
may take a second or two to find the base and produce a dial tone.  
This is normal. Wait an extra second before dialing.  
Make sure your phone is set to the correct dial mode for the type of  
service that you have (pulse or touch tone). Refer to the Installation  
section of this user’s manual (page 11) to set the dial mode.  
If the other phones in your home are having the same problem, the  
problem is in your wiring or local service. Contact your local tele-  
phone company (charges may apply).  
Eliminate any background noise. Noise from a television, radio or  
other appliance may cause the phone to not dial out properly. If you  
cannot eliminate the background noise, first try muting the cordless  
handset before dialing, or dialing from another room in your home  
with less background noise.  
39  
Appendix  
Troubleshooting  
Make sure the power cord is securely plugged into the base. Plug the  
unit into a different, working electrical outlet not controlled by a wall  
switch.  
My cordless  
handset beeps  
five times and  
isn’t performing  
normally.  
Move the cordless handset closer to the base. You might have moved  
out of range.  
Reset the base. Unplug the unit’s electrical power. Wait for 15 sec-  
onds then plug it back in. Allow up to one minute for the cordless  
handset and base to reset.  
Other electronic products can cause interference to your cordless  
phone. Try installing your phone as far away from these types of  
electronic devices as possible: wireless routers, radios, radio towers,  
pager towers, cell phones, intercoms, room monitors, televisions,  
personal computers, kitchen appliances and other cordless phones.  
Only one handset can be used to make or answer a call anytime.  
If another handset attempt to do so, the screen will display OTHER  
HANDSET ON and then OR OUT OF RANGE. You might press PHONE  
or SPEAKER again until no other handset is using the line. Use the call  
transfer feature (see page 15) to transfer a call to another system hand-  
set or use the speakerphone feature so multiple members of your  
house can be on an active call at the same time.  
OTHER  
HANDSET ON  
(and then) OR  
OUT OF RANGE  
displays on my  
cordless hand-  
set.  
Move the cordless handset closer to the base. You might have moved  
out of range.  
Ensure that the base is powered up.  
Place the cordless handset in base cradle for 1 minute to allow the  
cordless handset and base to resynchronize channels.  
If the cordless handset is in its base and the charging light does not  
come on, refer to the charge light is off in this troubleshooting guide.  
Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds  
then plug it back in. Allow up to one minute for the cordless handset  
and base to reset.  
Other electronic products can cause interference with your cordless  
phone. Try installing your phone as far away from these types of elec  
tronic devices as possible: wireless routers, radios, radio towers, page  
towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and cordless phones.  
Charge the battery in the cordless handset for at least 16 hours. For  
optimum daily performance, return the cordless handset to its base  
when not in use.  
Ensure that the battery is properly installed and charged as  
described on page 7.  
Ensure that the telephone base and charger units are plugged into  
functioning power outlets.  
If your battery is old, you may need to purchase a new battery pack,  
see page 7.  
The batteries  
will not hold a  
charge.  
Your phone might be malfunctioning. Please refer to the Warranty  
section of this user’s manual for further instruction.  
If the cordless handset is in its base and the charging light does not  
come on, refer to “The charge light is off” in this troubleshooting  
guide.  
40  
Appendix  
Troubleshooting  
Other cordless phones and 802.11 wireless routers that are used for  
home computer networks both use internal radios to communicate.  
The radios may interfere with one another. You can improve the per-  
formance of your cordless phones and your router by:  
I get noise,  
static, or weak  
signal even  
when I’m near  
the base.  
a. Positioning your new phone as far away as possible from any other  
existing cordless telephone system that is already installed in your  
home to avoid the two systems interfering with each other.  
b. Positioning your telephone base as far as possible from your rout-  
er, computer or any other computer devices.  
c. Selecting channels 4 through 10 for your router (refer to your rout-  
er’s user manual for more information).  
d. If you still have problems with the phone or the router, make sure  
the handset is ON and press CHAN until the performance improves.  
Press the CHAN button while on a call until the interference has been  
eliminated.  
Other electronic products can cause interference to your cordless  
phone. Try installing your phone as far away from the following elec-  
tronic devices as possible: wireless routers, radios, radio towers,  
pager towers, cell phones, intercoms, room monitors, televisions,  
personal computers, kitchen appliances and other cordless phones.  
Microwaves operate on the same frequency as your phone. It is nor-  
mal to experience static on your phone while the microwave oven is  
operating. Do not install this phone in the same outlet or near a micro-  
wave oven.  
If your phone is plugged in with a modem or a surge protector, plug  
the phone (or modem/surge protector) into a different location. If this  
solves the problem, re-locate your phone or modem farther apart  
from one another, or use a different surge protector.  
Relocate your phone to a higher location. The phone will likely have  
better reception when not installed in a low area.  
If the other phones in your home are having the same problem, the  
problem is in your wiring or local service. Contact your local tele-  
phone company (charges may apply).  
If you subscribe to DSL service and if you hear noise during conver-  
sations and/or your caller ID features are not functioning properly,  
install a noise filter to the telephone line between the base unit and  
the telephone line jack. Contact your DSL provider to obtain a noise  
filter.  
Press the CHAN key while on a call to change to a clear channel.  
I hear other  
calls while  
using my  
phone.  
Disconnect the base unit from the telephone jack, and plug in a dif-  
ferent telephone. If you still hear other calls, the problem is probably  
in your wiring or local service. Call your local telephone company.  
41  
Appendix  
Troubleshooting  
Make sure the power cord is plugged in securely.  
I hear noise in  
the cordless  
handset, and  
none of the  
keys or buttons  
work.  
Make sure that the ringer is not turned off. Refer to the section(s) on  
ringer selection in this user’s manual.  
Make sure the telephone line cord is plugged securely into the base  
unit and the telephone jack. Make sure the power cord is securely  
plugged in.  
My cordless  
handset does  
not ring when I  
receive a call.  
The cordless handset may be too far from the base unit.  
Charge the battery in the cordless handset for at least 16 hours the  
first time. For optimum daily performance, return the cordless hand-  
set to its base when not in use. If your battery becomes completely  
depleted, make sure to charge it for at least 15 minutes before  
attempting to place a call.  
You may have too many extension phones on your telephone line to  
allow all of them to ring simultaneously. Try unplugging some of the  
other phones.  
The layout of your home or office might be limiting the operating  
range. Try moving the base to another location, preferably on an  
upper floor.  
If the other phones in your home are having the same problem, the  
problem is in your wiring or local service. Contact your local tele-  
phone company (charges may apply).  
Test a working phone at the phone jack. If another phone has the  
same problem, the problem is the phone jack. Contact your local  
telephone company (charges may apply).  
Other electronic products can cause interference with your cordless  
phone. Try installing your phone as far away as possible from elec-  
tronic devices wireless routers, radios, radio towers, pager towers,  
cell phones, intercoms, room monitors, televisions, personal comput-  
ers, kitchen appliances and other cordless phones.  
Your line cord might be malfunctioning. Try installing a new line cord.  
Re-install the battery pack, and place cordless handset in base cra-  
dle.  
Wait for the cordless handset to re-establish its connection with the  
base. To be safe, allow up to one minute for this to take place.  
Press the CHAN button while on a call until the interference has been  
eliminated.  
My calls fade  
out or cut in  
and out while  
I’m using  
my cordless  
handset.  
Other electronic products can cause interference with your cord-  
less phone. Try installing your phone as far away from the following  
electronic devices as possible: wireless routers, radios, radio towers,  
pager towers, cell phones, intercoms, room monitors, televisions,  
personal computers, kitchen appliances and other cordless phones  
Microwaves operate on the same frequency as your phone. It is nor-  
mal to experience static on your phone while the microwave oven  
is operating. Do not install this phone in the same outlet or near the  
microwave oven.  
42  
Appendix  
Troubleshooting  
If your phone is plugged in with a modem or surge protector, plug  
the phone (or modem/surge protector) into a different location. If this  
solves the problem, re-locate your phone or modem farther apart  
from one another, or use a different surge protector.  
Relocate your telephone base to a higher location. The phone will  
have better reception when not installed in a low area.  
If the other phones in your home are having the same problem, the  
problem is in your wiring or local service. Contact your local tele-  
phone company (charges may apply.)  
Clean the cordless handset and base charging contacts each month  
using a pencil eraser or cloth.  
The charge  
light is off.  
Make sure the power and line cords are plugged in correctly and  
securely.  
Unplug the unit’s electrical power. Wait for 15 seconds, then plug it  
back in. Allow up to one minute for the cordless handset and base to  
reset.  
Your phone might be malfunctioning. Please refer to the Warranty  
section of this user’s manual for further instruction.  
Caller ID is a subscription service. You must subscribe to this service  
from your local telephone company for this feature to work on your  
phone.  
My Caller ID  
isn’t working.  
Your caller must be calling from an area that supports caller ID.  
Both you and your caller’s telephone companies must use caller ID  
compatible equipment.  
System does  
not receive CID  
or System does  
not display  
Make sure you subscribe to Caller ID with Call Waiting features ser-  
vices provided by your local telephone company. Caller ID features  
will work only if both you and the caller are in areas offering Caller ID  
service, and if both telephone companies use compatible equipment.  
CID during Call  
Waiting.  
If the unit does not seem to be responding normally, try putting the  
cordless handset in its base. If it does not seem to respond, do the  
following (in the order listed):  
Common cure  
for electronic  
equipment.  
Disconnect the power to the base.  
Disconnect the cordless handset battery, and spare battery, if appli-  
cable.  
Wait a few minutes.  
Connect power to the base.  
Re-install the battery pack, and place the cordless handset into the  
base.  
Wait for the cordless handset to re-establish its connection with the  
base. To be safe, allow up to one minute for this to take place.  
43  
Appendix  
Troubleshooting  
If a caller leaves a very long message, part of it may be lost when the  
system disconnects the call after 4 minutes.  
Incomplete  
messages.  
If the caller pauses for more than 7 seconds, the system stops  
recording and disconnects the call.  
If the system’s memory becomes full during a message, the system  
stops recording and disconnects the call.  
If the the caller's voice is very soft, the system may stop recording  
and disconnects the call.  
Press VOLUME  
^
to increase speaker volume.  
Difficulty hear-  
ing messages.  
Remove any stickers that may have come on your telephone  
base and/or handset when you purchased it, they may be  
obstructing your messages when you play them.  
Make sure that the answering system is on (see page 28).  
System does  
not answer  
after correct  
number of  
rings.  
If Toll Saver is activated, the number of rings changes to 2 when you  
have new messages waiting (see page 32).  
In some cases, the system may be affected by the ringing system  
used by the local telephone company.  
If the memory is full or the system is off, the system will answer after  
10 rings.  
You need to reset the answering system clock (see page 29).  
“CL” flashes  
in message  
window.  
Make sure to enter your remote access code correctly (see page 36).  
System does  
not respond  
to remote  
Make sure you are calling from a touch-tone phone. When you dial a  
number, you should hear tones. If you hear clicks, the phone is not a  
touch-tone telephone and cannot activate the answering system.  
commands.  
The answering system may not detect the remote access code while  
your announcement is playing. Try waiting until the announcement is  
over before entering the code.  
There may be noise or interference on the phone line you are using.  
Press dial-pad buttons firmly.  
Make sure answering system is on (see page 28).  
Make sure Announcement Only is off (see page 31).  
System does  
not record  
message.  
When you record your announcement, make sure you speak in a  
normal tone of voice, about 9 inches from the base.  
Announcement  
message is not  
clear.  
Make sure there is no background noise (TV, music, etc.) while you  
are recording.  
44  
Appendix  
Important Safety Instructions  
This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual.  
Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.  
Safety Information  
Read and understand all instructions in the user’s manual. Observe all  
markings on the product.  
Avoid using a telephone during a thunderstorm. There may be a slight  
chance of electric shock from lightning.  
Do not use a telephone in the vicinity of a gas leak.  
If you suspect a gas leak, report it immediately, but use a telephone away from the  
area where gas is leaking. If this product is a cordless model, make sure the base is  
also away from the area.  
Do not use this product near water, or when you are wet. For example,  
do not use it in a wet basement or shower, or next to a swimming pool, bathtub,  
kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the  
product comes in contact with any liquids, unplug any line or power cord immedi-  
ately. Do not plug the product back in until it has dried thoroughly.  
Install this product in a protected location where no one can trip over any  
line or power cords. Protect cords from damage or abrasion.  
If this product does not operate normally, read “Troubleshooting” in the  
user’s manual. If you cannot solve the problem, or if the product is damaged, refer  
to the LimitedWarranty. Do not open this product except as may be directed in  
your user’s manual. Opening the product or reassembling it incorrectly may expose  
you to hazardous voltages or other risks.  
If this product has user-replaceable batteries, replace batteries only as  
described in your user’s manual. Do not burn or puncture batteries — they  
contain caustic chemicals.  
If this product has a three-prong (grounding) plug or a polarized plug  
with one wide prong, it may not fit in non-polarized outlets. Do not defeat  
the purpose of these plugs. If they do not fit in your outlet, the outlet should be  
replaced by an electrician.  
CAUTION: Use only the power adapter provided with this product. To obtain a replacement, call 1-800-222–3111.  
In Canada, call 1-866-288-4268.  
45  
Appendix  
Important Safety Instructions  
Especially About CordlessTelephones  
Privacy:The same features that make a cordless phone convenient create some  
limitations. Telephone calls are transmitted between the base and the cordless  
handset by radio waves, so there is a possibility that your cordless phone conversa-  
tions could be intercepted by radio receiving equipment within range of the cord-  
less handset. For this reason, you should not think of cordless phone con-  
versations as being as private as those on corded phones.  
Electrical Power:The base unit of this cordless telephone must be connected to  
a working electrical outlet. The electrical outlet should not be controlled by a wall  
switch. Calls cannot be made from the cordless handset if the base unit is  
unplugged or switched off, or if the electrical power is interrupted.  
PotentialTV Interference: Some cordless telephones operate at frequencies that  
may cause interference toTVs andVCRs. To minimize or prevent such interference,  
do not place the base unit of the cordless telephone near or on top of aTV orVCR.  
If interference is experienced, moving the cordless telephone farther away from the  
TV orVCR will often reduce or eliminate the interference.  
Rechargeable Batteries:This product contains either Nickel-Cadmium or  
Nickel-Metal Hydride rechargeable batteries. Exercise care in handling batteries in  
order not to short the battery with conducting material such as rings, bracelets,  
and keys. The battery or conductor may overheat and cause harm. Observe proper  
polarity between the battery and the battery charger.  
Nickel-Cadmium Rechargeable Batteries: Must be recycled or disposed of  
properly. Do not dispose of them in household garbage. Do not burn or puncture.  
Like other batteries of this type, if burned or punctured, they could release caustic  
material which could cause injury.  
The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect  
and recycle Nickel-Cadmium rechargeable batteries when taken out of service within the United States.  
These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or  
you may call 1-800-8 BATTERY for locations accepting spent Nickel-Cadmium Batteries. Nickel-Metal  
Hydride Rechargeable Batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batter-  
ies of this type, if burned or punctured, they could release caustic material which could cause injury.  
Nickel-Metal Hydride Rechargeable Batteries: Dispose of these batteries in a  
safe manner. Do not burn or puncture. Like other batteries of this type, if burned or  
punctured, they could release caustic material which could cause injury.  
46  
Appendix  
Important Safety Instructions  
Precautions for Users of Implanted Cardiac Pacemakers  
Cardiac Pacemakers (applies only to 900 MHz Digital CordlessTelephones):  
WirelessTechnology Research, LLC (WTR), an independent research entity, led a mul-  
tidisciplinary evaluation of the interference between portable wireless telephones and  
implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration,  
WTR had recommended to physicians that:  
PACEMAKER PATIENTS  
• Should keep wireless phones at least six inches from the pacemaker.  
• Should NOT place wireless phones directly over the pacemaker, such as in a breast  
pocket, when it is turned ON.  
• Should use the wireless phone at the ear opposite the pacemaker.  
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other  
persons using wireless phones.  
Especially AboutTelephones Answering Systems  
Two-Way Recording: This unit does not sound warning beeps to let the other party  
know that the call is being recorded. To ensure that you are in compliance with any  
federal or state regulations regarding recording a telephone call, you should start the  
recording process and then inform the other party that you are recording the call.  
SAVE THESE INSTRUCTIONS  
47  
Appendix  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical require-  
ments adopted by the Administrative Council forTerminal Attachments (ACTA). The  
label on the back or bottom of this equipment contains, among other things, a product  
identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to  
your local telephone company upon request.  
The plug and jack used to connect this equipment to premises wiring and the tele-  
phone network must comply with applicable Part 68 rules and technical requirements  
adopted by ACTA. A compliant telephone cord and modular plug is provided with this  
product. It is designed to be connected to a compatible modular jack that is also com-  
pliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14  
jack for two lines. See Installation Instructions in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices you  
may connect to your telephone line and still have them ring when you are called. The  
REN for this product is encoded as the 6th and 7th characters following the US: in the  
product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum  
of all RENs should be five (5.0) or less. For more information, please contact your local  
telephone company.  
This equipment may not be used with Party Lines. If you have specially wired alarm dial-  
ing equipment connected to your telephone line, ensure the connection of this equip-  
ment does not disable your alarm equipment. If you have questions about what will  
disable alarm equipment, consult your telephone company or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular jack until  
the problem has been corrected. Repairs to this telephone equipment can only be  
made by the manufacturer or its authorized agents. For repair procedures, follow the  
instructions outlined under the LimitedWarranty.  
If this equipment is causing harm to the telephone network, the telephone com-  
pany may temporarily discontinue your telephone service. The telephone company is  
required to notify you before interrupting service. If advance notice is not practical,  
you will be notified as soon as possible.You will be given the opportunity to correct  
the problem and the telephone company is required to inform you of your right to file  
a complaint with the FCC.Your telephone company may make changes in its facilities,  
equipment, operation, or procedures that could affect the proper functioning of this  
product. The telephone company is required to notify you if such changes are planned.  
If this product is equipped with a corded or cordless cordless handset, it is hearing-aid  
compatible.  
If this product has memory dialing locations, you may choose to store emergency  
telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test  
emergency numbers, please:  
• Remain on the line and briefly explain the reason for the call before hanging up.  
• Perform such activities in off-peak hours, such as early morning or late evening.  
48  
Appendix  
FCC Part 15  
This equipment has been tested and found to comply with the requirements for a Class  
B digital device under Part 15 of the Federal Communications Commission (FCC)  
rules. These requirements are intended to provide reasonable protection against  
harmful interference in a residential installation. This equipment generates, uses and  
can radiate radio frequency energy and, if not installed and used in accordance with  
the instructions, may cause harmful interference to radio communications. However,  
there is no guarantee that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception, which can  
be determined by turning the equipment off and on, the user is encouraged to try to  
correct the interference by one or more of the following measures:  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the party  
responsible for compliance could void the user’s authority to operate the equipment.  
To ensure safety of users, the FCC has established criteria for the amount of radio  
frequency energy that can be safely absorbed by a user or bystander according to the  
intended usage of the product. This product has been tested and found to comply with  
the FCC criteria. The cordless handset may be safely held against the ear of the user.  
The base unit shall be installed and used such that parts of the user’s body other than  
the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If  
you choose to use a clipping device, please make sure to only use the supplied AT&T  
belt clip.  
49  
Appendix  
Limited Warranty  
The AT&T brands are used under license. Any repair, replacement or warranty ser-  
vice, and all questions about this product should be directed to:Advanced American  
4268.  
1. What does this limited warranty cover?  
The manufacturer of this AT&T-branded product,Advanced AmericanTelephones  
(“AAT”), warrants to the holder of a valid proof of purchase (“CONSUMER” or  
“YOU”) that the product and all accessories provided by AAT in the sales package  
(“PRODUCT”) are free from material defects in material and workmanship, pursu-  
ant to the following terms and conditions, when installed and used normally and in  
accordance with operation instructions. This limited warranty extends only to the  
Consumer for Products purchased and used in the United States of America.  
2. What will AAT do if the Product is not free from material defects in materials  
and workmanship during the limited warranty period (“MATERIALLY DEFECTIVE  
PRODUCT”)?  
During the limited warranty period,AAT’s authorized service representative will  
repair or replace, at AAT’s option, without charge, a Materially Defective Product.  
If AAT repairs this product,AAT may use new or refurbished replacement parts. If  
AAT chooses to replace this product,AAT may replace it with a new or refurbished  
product of the same or similar design. AAT will return repaired or replacement  
products to you in working condition.  
AAT will retain defective parts, modules, or equipment. Repair or replacement of  
Product, at AAT’s option, is your exclusive remedy. You should expect the repair or  
replacement to take approximately 30 days.  
3. How long is the limited warranty period?  
The limited warranty period for the Product extends for ONE (1)YEAR from the  
date of purchase.  
If AAT repairs or replaces a Materially Defective Product under the terms of this  
limited warranty, this limited warranty also applies to repaired or replacement  
Products for a period of either (a) 90 days from the date the repaired or replace-  
ment Product is shipped to you or (b) the time remaining on the original one-year  
limited warranty, whichever is longer.  
50  
Appendix  
Limited Warranty  
4. What is not covered by this limited warranty?  
This limited warranty does not cover:  
• Product that has been subjected to misuse, accident, shipping or other physical  
damage, improper installation, abnormal operation or handling, neglect, inunda-  
tion, fire, water, or other liquid intrusion; or  
• Product that has been damaged due to repair, alteration, or modification by any-  
one other than an authorized service representative of AAT; or  
• Product to the extent that the problem experienced is caused by signal condi-  
tions, network reliability or cable or antenna systems; or  
• Product to the extent that the problem is caused by use with non-AAT accesso-  
ries; or  
• Product whose warranty/quality stickers, product serial number plates or elec-  
tronic serial numbers have been removed, altered or rendered illegible; or  
• Product purchased, used, serviced, or shipped for repair from outside the United  
States, or used for commercial or institutional purposes (including but not limited  
to Products used for rental purposes); or  
• Product returned without valid proof of purchase (see 6 below); or  
• charges for installation or setup, adjustment of customer controls, and installation  
or repair of systems outside the unit.  
5. How do you get warranty service?  
To obtain warranty service in the United States of America, call 1-800-222-3111 (In  
Canada, please dial 1-866-288-4268) for instructions regarding where to return the  
Product. Before calling for service, please check the user’s manual. A check of the  
Product Controls and Features may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage dur-  
ing transit and transportation and are responsible for delivery or handling charges  
incurred in the transport of Product(s) to the service location. AAT will return  
repaired or replaced Product under this limited warranty to you, with transporta-  
tion, delivery or handling charges prepaid. AAT assumes no risk for damage or loss  
of the Product in transit.  
If the Product failure is not covered by this limited warranty, or proof of purchase  
does not meet the terms of this limited warranty, AAT will notify you and will  
request that you authorize the cost of repair prior to any further repair activity.You  
must pay for the cost of repair and return shipping costs for the repair of Products  
that are not covered by this limited warranty.  
51  
Appendix  
Limited Warranty  
6. What must you return with the Product to get warranty service?  
You must:  
a return the entire original package and contents including the Product to the AAT  
service location along with a description of the malfunction or difficulty;  
b include “valid proof of purchase” (sales receipt) identifying the Product purchased  
(Product model) and the date of purchase or receipt (keep a copy for your  
records); and  
c provide your name, complete and correct mailing address, and telephone number.  
7. Other limitations  
This warranty is the complete and exclusive agreement between you and AAT. It  
supersedes all other written or oral communications related to this Product. AAT  
provides no other warranties for this product. The warranty exclusively describes  
all of AAT’s responsibilities regarding the product. There are no other express war-  
ranties. No one is authorized to make modifications to this limited warranty and  
you should not rely on any such modification.  
State Law Rights: This warranty gives you specific legal rights, and you may also have  
other rights which vary from state to state.  
Limitations:  
Implied warranties, including those of fitness for a particular purpose and merchant-  
ability (an unwritten warranty that the product is fit for ordinary use) are limited to  
one year from date of purchase.  
Some states do not allow limitations on how long an implied warranty lasts, so the  
above limitation may not apply to you.  
In no event shall AAT be liable for any indirect, special, incidental, consequential, or  
similar damages (including, but not limited to lost profits or revenue, inability to use  
the product, or other associated equipment, the cost of substitute equipment, and  
claims by third parties) resulting from the use of this product.  
Some states do not allow the exclusion or limitation of incidental or consequential  
damages, so the above limitation or exclusion may not apply to you.  
Please retain your receipt as your proof of purchase.  
52  
Appendix  
Technical specifications  
921.4 MHz — 927.2 MHz  
2400.9 MHz — 2405.1 MHz  
RF Frequency Band  
(Cordless handset to  
base)  
RF Frequency Band  
(Base to cordless  
handset)  
Operating Temperature  
32°F —122°F  
0°C — 50°C  
Base Unit Voltage  
(AC Voltage, 60Hz)  
120V AC 60Hz  
Base Unit Voltage  
(AC Adapter Output)  
9V DC 400mA  
9V DC 150mA  
Charger Voltage  
(AC Adapter Output)  
Cordless handset Voltage  
3.6V 600mAH Ni-Cd Battery  
53  
Appendix  
Index  
A
AC adapter, 6  
I
Alert tones, 38  
Answering calls, 12  
Answering system, 28-36  
Incoming call log, 22  
Incoming calls, answering, 12  
Indicator lights, 38  
B
L
Battery charging, 7  
Battery installation, 7  
Belt clip, 9  
Last number redial, 12  
Low battery, 7  
M
C
Making calls, 12  
Menus, 10-11  
Messages, 33  
Mute, 14  
CallWaiting, 14  
CallTransfer, 15  
Caller ID, 22  
add entries to phone directory,27  
delete entries, 26  
dial entries, 25  
N
Names,  
enter into directory, 18  
search for, 20  
CID, 22  
ClearVoice Mail Indication, 11  
O
D
Operating range, 5  
Q
Delete Call Log entries, 26  
Delete redial entries, 12  
Dialing,  
Quick reference guide, 2-3  
from a CID record, 25  
directory dialing, 20  
Directory, 16  
dial number, 20  
edit entries, 21  
name search, 20  
new entries, 18  
E
R
Receiving calls, 12  
Recharging, 7  
Redial, 12  
Ringer silencing, 12  
Ring tone options, 10  
S
Search for name, 20  
Speakerphone, 12  
Switchhook flash, 14  
Elapsed time, 12  
Ending calls, 12  
F
T
Flash (switchhook flash), 14  
H
Technical specifications, 53  
Troubleshooting, 39-44  
V
Hands-free use, 12  
Cordless handset locator, 13  
Headset, 9  
Volume controls, 14 & 33  
54  
Appendix  
Remote access wallet card  
Use the wallet card below to help you remember commands to control your  
answering system from any touch-tone telephone.  
Cut along dotted line.  
Call your phone number, then enter  
your 2-digit access code (preset to 19).  
Action  
Remote Command  
Play all messages....................... 1  
Play new messages................... 2  
Delete the message................. 3  
Delete all old messages .......... 33  
Repeat or go back.................... 4  
Stop.............................................  
Help menu.................................  
5
*5  
Fold here.  
Skip the message...................... 6  
Review announcement............ #7  
Record announcement............ *7  
Record memo........................... 8  
Review remote access code.. #9  
Change remote access code.. *9  
Answer machine ON/OFF... 0  
2.4 GHz CordlessTelephone/Answering System E2728B/E1128B  
Copyright © 2006 Advanced AmericanTelephones. All Rights Reserved.  
AT&T and the Globe Design are trademarks of AT&T Corp.,  
licensed to Advanced AmericanTelephones. Printed in China.  
55  
Copyright © 2006 Advanced AmericanTelephones. All Rights Reserved.  
AT&T and the Globe Design are trademarks of AT&T Corp.,  
licensed to Advanced AmericanTelephones. Printed in China. Issue 3 AT&T 05/06.  
91-000668-030-000  

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