User’s manual
CL4939
Big button big display
telephone/answering
system with caller ID/
call waiting
Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
Telephone base with mounting
bracket installed
Handset
Coiled handset cord
Power adapter
Telephone line cord
User’s manual
Quick start guide
STOP!
If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (page 7). The filter prevents
noise and caller ID problems caused by DSL interference. Please contact your
DSL service provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the telephone
base display - remove it before use.
For customer service or product information, visit our website at
1 (866) 288-4268.
Avoid placing the telephone base too close to:
• Communication devices such as: television sets, VCRs, or cordless
telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of the washing machine or
work bench.
User’s manual
CL4939
Big button big display
telephone/answering
system with caller ID/
call waiting
Table of contents
Directory storage................................31
Getting started
Reviewing and dialing a directory
entry....................................................32
Introduction..............................................1
Quick reference guide.........................2
Indicator lights and tones.................4
Deleting a directory entry..............33
Screen messages...................................5
Telephone installation.........................7
Installation options...............................9
Caller ID operation
Caller ID overview..............................34
Reviewing call history.......................37
Returning a call...................................38
Telephone settings
Storing a call history entry in the
directory.............................................39
Volume control.....................................14
Menu setup............................................15
Storing a call history entry in a
two-touch location.......................40
Telephone operation
Deleting call history entries..........41
Making and answering a call........21
Chain dialing.........................................22
Last number redial.............................23
Options while on calls......................24
Answering system operation
Answering system overview..........42
Answering mode.................................43
Outgoing announcement................44
Message playback..............................46
Recording and playing memo.......48
Line power mode
(no AC power).................................26
Two-touch memory
Two-touch memory overview
Call screening, priority call
and storage......................................27
and call intercept..........................49
Reviewing and dialing a
Remote access.....................................50
two-touch number........................28
Appendix
Deleting a two-touch number......29
Troubleshooting...................................52
General product care........................59
Important safety information........60
Directory
Directory overview.............................30
i
FCC and ACTA information............61
Part 15 of FCC rules..........................63
Limited warranty.................................64
Technical specifications...................66
Index..........................................................67
Remote access wallet card............69
ii
Getting started
Introduction
This AT&T CL4939 big button big display telephone has a large tilt display for
easy viewing and extra large buttons for easy viewing and dialing.
You must use the supplied power adapter to use most features of this
telephone. In the event of power failure, this telephone works only to make or
answer calls with the handset. Refer to Line power mode (no AC power) on
page 26 for more details.
This telephone is hearing-aid compatible. This telephone features a
speakerphone for hands-free use.
This telephone also features 10 two-touch memory locations for speed dialing
and has a directory that can store up to 25 additional numbers with names.
This telephone supports caller ID with call waiting service. (Caller ID services
are subscriber services available from your telephone service providers and
fees may apply.)
This telephone also features a built-in digital answering system that can store
approximately 19 minutes of messages and memos with a total of up to 99
messages. You can access the answering system from a remote touch-tone
telephone.
This user’s manual contains detailed instructions for using your AT&T CL4939
big button big display telephone. Please read this user’s manual before using
this CL4939 telephone.
1
Getting started
Quick reference guide
REMOVE
CID/
While reviewing the call
history entries, press and
hold to clear the call
history (page 41).
Press to display the call
history (page 37).
While using the menu,
press to scroll through
the settings (page 15).
While reviewing an entry
stored in the directory
or call history, press to
delete (pages 33 and 41).
While reviewing the
directory or call history,
press to scroll down
(pages 32 and 37).
While entering names
(or numbers), press to
backspace and erase
a character (or digit)
(page 31).
DIR/
Press to enter the
directory (page 32).
While using the menu,
press to scroll through
the settings (page 15).
DISPLAY DIAL
Press to dial the
number currently
displayed (pages 32
and 38).
While reviewing the
directory or call history,
press to scroll up
(pages 32 and 37).
MEM
Press to access the two-
touch memory (page 27).
SELECT
While using the menu,
press to save the setting
and move to the next
menu option (page 15).
FLASH
During a call, press to
answer an incoming call
if you subscribe to call
waiting service provided
by your telephone
service provider
While reviewing the call
history, press to show
dialing formats (page 38).
REDIAL/PAUSE
(page 25).
While using the handset
or speakerphone, press
to dial the last number
dialed (page 23).
Press to cancel an
operation and return to
idle mode (page 15).
While editing numbers
in the two-touch
memory or directory,
press to copy the last
number dialed
(pages 27 and 31).
While entering numbers,
press to insert a four-
second dialing pause
(page 21).
2
Getting started
Quick reference guide
MENU
RINGER VOL switch
Press to enter the menu
(page 15).
Slide to adjust the ringer
volume (page 14).
While reviewing the call
history, press to store
the displayed name and
number in the directory
(page 39).
VOL switch
Slide to adjust the
listening volume on the
handset (page 14).
VOL switch
MUTE
Slide to adjust the
listening volume on the
speakerphone (page 14).
During a call, press
to mute the handset
or speakerphone
microphone. Press
again to resume your
conversation (page 24).
While playing back
messages, slide to
adjust the playback
volume (page 46).
AUDIO ASSIST™
SPEAKER
Some voices will sound
louder and clearer
if you press AUDIO
ASSIST while you are
on a call using the
handset (page 24).
Press to turn on the
base speakerphone.
Press again to end the
call (page 21).
DELETE
Press to delete the
message currently
playing (page 46).
REPEAT/MEMO
While the telephone is
playing the day and time
the current message
was received, press to
go back to the previous
message (page 46).
Press twice to delete all
old messages when the
telephone is not in use
(page 47).
SKIP/ANNC
After the telephone
plays the day and time
the current message
was received, press
to repeat the current
message (page 46).
Press to skip to the next
message (page 46).
Press to record or
play the outgoing
announcement
(pages 44 and 45).
Press to record memos
(page 48).
PLAY/STOP
ANS ON/OFF
Press to start or stop
message playback
(page 46).
Press to turn the
answering system on or
off (page 43).
Press to stop recording
(pages 44 and 48).
Audio assistTM is a trademark of Advanced American Telephones.
3
Getting started
Indicator lights and tones
Indicator lights
IN USE
On when the line is in use or the answering
system is answering a call.
Flashes when there is an incoming call.
ANS ON/OFF
On when the answering system is on.
PLAY/STOP
Flashes when there are new (unreviewed)
messages.
AUDIO ASSIST
On when the audio assistance feature is in use.
MUTE
On when the microphone is muted.
SPEAKER
On when the speakerphone is in use.
Alert tones
Beep
A key is pressed.
(Key tone)
Beeeep
Command of the answering system is completed successfully.
(One short beep)
Beeeeeeeep
(One long beep)
The answering system begins to record an announcement or a
memo.
Three short high-pitched beeps
(Confirmation tone)
Command is completed successfully.
One long low-pitched beep
(Error tone)
•
•
Command has failed.
The number you entered in the directory or two-touch
memory is over 24 digits.
•
•
•
•
•
•
The name you entered in the directory is over 15 characters.
There are no telephone numbers stored in the directory.
You have reached the end of the directory records.
There are no call history entries.
You have reached the end of the call history entries.
There is no telephone number in the call history entry you
dialed.
•
There is no telephone number in the call history entry you
saved in the directory or two-touch memory.
Beep-beep every 15 seconds
(Message alert tone)
There are new messages.
Four high- then low-pitched
beeps
The incoming call is a priority call.
(Priority call tone)
4
Getting started
Screen messages
Screen icons
NEW
REP
The displayed call history entry is unreviewed.
You have received more than one call from this
number.
16 CALLS 5 NEW
16
The position of the number stored in the call
history.
AM
ERR
16 12:00 11-20 15
The ringer is turned off.
There is an error in the caller ID information.
Message window displays
The message window usually displays the total
number of messages. See the table below for
explanations of other displays in this window.
16 CALLS 5 NEW
(blank)
--
The answering system is off.
AM
ERR
16 12:00 11-20 15
The answering system is answering a call.
-OR-
The answering system is being accessed remotely.
Message window
0
No messages.
1-99
Total number of messages and memos. During
playback, the number of the message.
0-59
Elapsed time while recording a memo.
(counting)
A
You have accessed the announcement menu.
The announcement you recorded is playing.
AP
dE
All old messages are deleted, the message
currently playing is deleted, or the announcement
currently playing is deleted.
F
The answering machine memory is full. Delete
some messages to make room for more.
5
Getting started
Screen messages
Display screen messages
DELETED
All the entries stored in call history have
been deleted.
-OR-
The directory or two-touch memory entry
has been deleted.
DIRECTORY EMPTY There are no telephone numbers stored in
the directory.
CALL LOG EMPTY
There are no entries in the call history.
END OF LIST
You have reached the end of the call
history records.
LINE IN USE
Another telephone on the same line is in
use.
-OR-
No telephone line cord is connected to
the telephone.
RINGING
There is an incoming call.
NO AC POWER
There is no AC power. Check the power
adapter connection to the telephone and
the electrical wall outlet.
MEMORY FULL
The directory is full.
ONLY 15 ALLOWED The name you entered in the directory is
over 15 characters.
ONLY 24 ALLOWED The number you entered in the directory
or two-touch memory is over 24 digits.
SET CLOCK
The clock needs to be set.
STORED
The entry is saved in the directory or
two-touch memory location successfully.
XX CALLS YY NEW There are XX calls in the call history
and YY of them are new (missed and
unreviewed).
6
Getting started
Telephone installation
If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack. The filter prevents noise and
caller ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
Follow the steps below to install the telephone.
1. Plug one end of the coiled handset cord into the handset jack on the left
side of the telephone base. Plug the other end into the handset and hang up.
Handset
Coiled handset cord
2. Plug one end of the telephone line cord into the TEL LINE jack on the back
of the telephone base. Plug the other end of the telephone line cord into a
telephone wall jack.
3. Plug the small end of the power adapter into the POWER jack on the back
of the telephone base. Plug the large end into an electrical outlet not
controlled by a wall switch.
Electrical outlet
not controlled by
a wall switch
Telephone wall jack
DSL filter (not included) is
required if you have DSL
high-speed Internet service.
Telephone line cord
7
Getting started
Telephone installation
4. Lift the handset or press SPEAKER to check for a dial tone.
5. Rotate the top of the display up or down to adjust the angle of the screen
for maximum visibility.
NOTES:
• Use only the power adapter provided with this product. To obtain a
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
• The power adapter is intended to be correctly oriented in a vertical or floor
mount position. The prongs are not designed to hold the plug in place if it
is plugged into a ceiling, under-the-table or cabinet outlet.
• You can use this telephone without the power adapter installed. In this
case, the telephone works only to make or answer calls with the handset,
or adjust the ringer volume or handset listening volume. For optimal
performance, power your telephone with the supplied power adapter.
8
Getting started
Installation options
The telephone base comes with the bracket mounted for tabletop use. If
you want to mount your telephone on a wall, use the mounting bracket to
connect with a standard dual-stud telephone wall mounting plate. If you do
not have this mounting plate, you can purchase one from many hardware
or consumer electronic retailers. Professional assistance may be required to
install the mounting plate.
Tabletop to wall-mount installation
To install the telephone base in the wall-mount position, make sure you first
unplug the power adapter from the electrical outlet and unplug the telephone
line cord from the wall outlet.
1. Lift the handset and place it aside. Hold down the switch hook on the
telephone base, then slide the handset tab upwards to remove it from the
slot. Rotate the handset tab 180 degrees. Push the handset tab down into
the grooves so it settles into position.
Switch hook
Handset tab
2. Grasp and squeeze as the arrows indicate to open the hinged bracket.
Rotate the bracket and lock it into wall-mount position as indicated below.
Tabletop
position
Wall-mount
position
9
Getting started
Installation options
3. Plug one end of the telephone line cord into the TEL LINE jack on the
back of the telephone base. Route the telephone line cord through the
slot. Bundle the telephone line cord and secure it with a twist tie. Place
the bundled telephone line cord inside the hole in the center of the
telephone bottom.
4. Plug the other end of the telephone line cord into a telephone wall jack.
DSL filter (not included) is
required if you have DSL
high-speed Internet service.
5. Place the telephone just above the telephone outlet mounting studs. Slide
the telephone down until the telephone is held securely on the telephone
outlet mounting studs. Place the handset in the telephone base.
10
Getting started
Installation options
6. Plug the small end of the power adapter into the POWER jack on the back
of the telephone base. Plug the large end into an electrical outlet not
controlled by a wall switch.
7. Rotate the top of the display up or down to adjust the angle of the screen
for maximum visibility.
Wall-mount to tabletop installation
To change the telephone base from the wall-mount position to tabletop
position, follow the steps below.
1. Unplug the large end of the power adapter from the electrical outlet.
Unplug the small end of the power adapter from the POWER jack on the
back of the telephone base.
2. Slide the telephone base upwards, then pull the telephone base away from
the wall and remove from the studs.
3. Unplug the telephone line cord from the telephone base and telephone
wall jack. Untie the bundled telephone line cord. Remove the telephone
line cord from the slot on the bottom of the telephone base.
11
Getting started
Installation options
4. Lift the handset and place it aside. Hold down the switch hook on the
telephone base, then slide the handset tab upwards to remove it from the
slot. Rotate the handset tab 180 degrees. Push the handset tab down into
the grooves so it settles into position.
Switch hook
Handset tab
5. Lift and rotate the bracket and lock it into tabletop position as indicated below.
Wall-mount
position
Tabletop position
6. Plug one end of the telephone line cord into the TEL LINE jack on the back
of the telephone base. Plug the other end of the telephone line cord into a
telephone wall jack. Place the handset in the telephone base.
12
Getting started
Installation options
7. Plug the small end of the power adapter into the POWER jack on the back
of the telephone base. Plug the large end into an electrical outlet not
controlled by a wall switch.
Electrical outlet
not controlled by
a wall switch
Telephone wall jack
DSL filter (not included)
is required if you have
DSL high-speed Internet
service.
Telephone line cord
8. Rotate the top of the display up or down to adjust the angle of the screen
for maximum visibility.
13
Telephone settings
Volume control
Ringer volume
Use the RINGER VOL switch on the right side of
the telephone base to set the ringer volume or
turn the ringer off.
Adjust the RINGER VOL switch to set the ringer
volume to off, low, middle or high. When set to off,
the screen shows
.
NOTE: The volume of the priority call tone
cannot be adjusted. Refer to Priority call on page
49 for details.
Handset volume
Use the VOL switch on the right side of the
telephone base to adjust the listening volume
from the handset.
Speakerphone volume
Use the VOL switch on the right side of the
telephone base to adjust the listening volume
from the speakerphone.
14
Telephone settings
Menu setup
Menu operation
The screen display prompts help you set up the
telephone when you press MENU.
NOTE: You can exit feature setup at any time
by pressing FLASH or by lifting the handset when
there is no incoming call. For complete feature
setup options, see Feature summary on this page.
Set features
You can customize how the features of this
product work.
1. Press MENU repeatedly until the screen shows
the desired feature.
2. Press DIR/ or CID/ until the screen displays
your selected setting. Refer to Feature
summary on this page for a full description of
the features and your choices.
3. Press SELECT or MENU to save your selection
and automatically move to the next option.
When you finish setting features, the telephone
automatically returns to standby after 30
seconds, or you can press FLASH to exit
programming immediately.
Feature summary
Default settings are indicated by * in the following
list.
Feature/options
Function
SET TIME/DATE
Set the date and time. Use the dial pad
keys to change the digits.
--:-- -----
Refer to Set date and time on page 18
for details.
SET CONTRAST
Adjust screen brightness to a comfortable
level, from 1 (light) to 4 (dark).
1, 2*, 3, 4
CALL LOG
Choose whether incoming calls are stored.
ALL CALLS*
NO CALLS
The telephone stores all calls received.
The telephone does not store call history.
15
Telephone settings
Menu setup
Feature/options
Function
REPEATED CALLS Choose how new calls from the same
number are displayed.
COMBINED
The screen shows only the most recent
call from this number. REP displays to
indicate multiple calls from this number.
Each call from this number is listed
separately.
SEPARATE*
CALL LIST ORDER Choose in what order received calls are
displayed.
BY TIME*
Most recently received calls are
displayed first.
NEW CALLS FIRST
Unreviewed calls are displayed first,
then calls as they were received (most
recent first).
LANGUAGE
Choose whether the display text
appears in English, Spanish or French.
ENGLISH*
ESPANOL
FRANCAIS
HOME AREA CODE Set the telephone to recognize calls
from your area code.
HAC- _ _ _
Refer to Set home area code on page
19 for details.
LOCAL AREA
CODE
Program up to four local area codes
that do not require dialing a 1 before
them.
LAC 1- _ _ _
LAC 2- _ _ _
LAC 3- _ _ _
LAC 4- _ _ _
Refer to Set local area code on page
19 for details.
DIAL TYPE
Set tone (touch-tone) or pulse (dial-
pulse) dialing.
TONE*
PULSE
NOTE: If you have dial-pulse dialing
service only, you can temporarily switch
from dial-pulse to touch-tone dialing
during a call (see Temporary tone
dialing on page 25).
16
Telephone settings
Menu setup
Feature/options
Function
# OF RINGS
Set how many times the telephone
rings before the answering system picks
up the call.
2, 3, 4*, 5, 6, 7,
tS 2-4, tS 4-6
If you choose tS 2-4 (or tS 4-6), the
answering system answers after two
(four, if you select tS 4-6) rings if there
are new messages. When there are no
new messages, the answering system
answers after four (six, if you select tS
4-6) rings. When retrieving messages
from a long distance call, disconnect
your call after three (five, if you select
tS 4-6) rings to avoid long distance
charges (also known as toll saver).
MESSAGE ALERT
Turn the audible message alert on or off.
ON
The telephone beeps every 15 seconds
when there are new messages.
OFF*
No audible message alert.
REMOTE CODE
Select a three-digit number to allow
remote access from another telephone
(away from your home or office).
500*
Refer to Remote access on page 50 for
details.
NOTE: If the remote code you
entered is the same as the priority code,
the telephone plays an error tone when
you save it.
PRIORITY CODE
Select a three-digit number as your
priority code for the answering system.
999*
Refer to Priority call on page 49 for
details.
CALL SCREENING Choose whether incoming messages are
played through the speaker while they
are being recorded.
ON*
The incoming messages are played
through the speaker while they are
being recorded.
OFF
The speaker does not play incoming
messages while they are being
recorded.
Refer to Call screening on page 49 for
details.
17
Telephone settings
Menu setup
Set date and time
When the telephone is idle, the screen shows the
date and time.
1. Press MENU repeatedly until the screen shows
SET TIME/DATE
SET TIME/DATE.
2. Press SELECT to show MM/DD/YYYY.
3. Use the dial pad keys (0 through 9) to set the
blinking digits. To enter a number that is less
than 10, you must enter a zero (0) before the
number. Use DIR/ or CID/ to move to the
next or previous digit.
--:--
-- - -- 15
MM/DD/YYYY
11 20 2009
4. Press SELECT. The screen shows hh:mm AM/PM.
--:--
-- - -- 15
5. Use the dial pad keys (0 through 9) to set the
blinking digits. To enter a number that is less
than 10, you must enter a zero (0) before the
number. For example: To enter 2 o’clock, you
must enter 02. To enter the month of March,
you must enter 03.
hh:mm AM/PM
12 00 A
--:--
-- - -- 15
6. Press DIR/ to select A (for AM) or CID/ to
select P (for PM).
7. Press SELECT or MENU to save the new setting
and move to the next option.
NOTES:
• If the date and time are not set and the telephone
is powered up, SET CLOCK flashes on the screen.
• The month, date and time will be set
automatically by incoming caller ID information
only if you subscribe to caller ID service provided
by your telephone service provider (see About
caller ID on page 34).
• Setting the date and time in this menu also sets
the time for the answering system. Before playing
each message, the answering system announces
the day and time the message was received (see
Information about messages on page 46). Before
using the answering system, use this menu to set
the year so that the system can determine the
correct day of the week. If you do not subscribe
to caller ID service provided by your telephone
service provider, you also have to set the day and
time, so that messages are dated correctly.
18
Telephone settings
Menu setup
Set home area code
You must program your area code so your
telephone can properly recognize and dial calls.
For calls within your area code:
You dial:
Enter in step 2:
Your area code
7 digits
(telephone number, no area code)
10 digits
(area code + telephone number)
-OR-
000
11 digits
(1 + area code + telephone number)
1. Press MENU repeatedly until the screen shows
HOME AREA CODE.
2. Use the dial pad keys (0 through 9) to enter
three digits of your home area code.
HOME AREA CODE
HAC ---
3. Press SELECT or MENU to save the setting. The
local area code setup screen displays.
12:00AM11-20 15
Set local area code
You can program up to four local area codes.
For calls outside your area:
For:
You dial:
Enter in step 2:
All calls outside
your area code
11 digits
(1+ area code +
telephone number)
No local area code
Some calls outside
your area code
10 digits
(area code +
telephone number)
Area codes that do
not require 1
If you dial 10 digits (area code + telephone number) for calls
within your own area code, include your area code as a local
area code.
1. Press MENU repeatedly until the screen shows
LOCAL AREA CODE.
LOCAL AREA CODE
LAC 1 ---
2. Use the dial pad keys (0 through 9) to enter
three digits of the first local area code in
LAC 1. Press SELECT or MENU repeatedly to
advance to the next local area code (LAC 2,
LAC 3 or LAC 4).
12:00AM11-20 15
19
Telephone settings
Menu setup
3. Press SELECT or MENU to save your setting
and move to the next option when you have
finished entering local area codes.
NOTE: If you do not need to program local
area codes, press SELECT repeatedly to set other
features.
20
Telephone operation
Making and answering a call
Using handset
To make a call:
• Lift the handset, wait for the dial tone, and then
dial a number.
To answer a call:
AM
12:00 11-20
15 • Lift the handset.
To end a call while using the handset:
• Place the handset in the telephone base.
Using speakerphone
To make a call:
• Press SPEAKER then dial a number.
To answer a call:
• Press SPEAKER.
To end a call while using the speakerphone:
• Press SPEAKER.
On-hook dialing (pre-dialing)
1. Use the dial pad keys to enter a telephone
number.
• Press REDIAL/PAUSE to insert a four-second
dialing pause.
8887227702_
• Press REMOVE to make corrections.
12:00AM11-20 15
• Press FLASH to return to idle mode.
2. Lift the handset to call.
-OR-
Press DISPLAY DIAL or SPEAKER to call
using the speakerphone.
Switching between handset and speakerphone
To switch from handset to speakerphone during
a call:
• Press SPEAKER then place the handset in
the telephone base.
To switch from speakerphone to handset during
a call:
• Lift the handset.
21
Telephone operation
Chain dialing
Use this feature to dial numbers stored in the
directory, two-touch memory locations or call
history while you are on a call.
Chain dialing is useful if you need to access
numbers other than telephone numbers (such as
bank account numbers or access codes) from the
directory, two-touch memory locations or call history.
1. Lift the handset.
-OR-
Press SPEAKER to use the speakerphone.
8887227702
2. Wait for a dial tone. If necessary, use the dial
pad keys to manually dial a number first.
12:00AM11-20 15
3. To dial a number:
• From the directory:
a. Press DIR/ to enter the directory.
b. Press DIR/ or CID/ to scroll or press the
dial pad keys to find the desired entry (see
To review directory entries on page 32).
CHARLIE JOHNSON
888-883-2445
12:00AM11-20 15
c. Press DISPLAY DIAL. The telephone
automatically dials the displayed number.
-OR-
• From a two-touch memory location:
a. Press MEM. The screen shows
ENTER LOCATION.
ENTER LOCATION
_
b. Press a key (0 through 9) to choose the
desired entry. The telephone automatically
dials the number.
12:00AM11-20 15
-OR-
• From the call history:
a. Press CID/ to enter the call history.
b. Press DIR/ or CID/ to scroll to the
desired entry (see To review call history
on page 37).
ROBERT BROWN
800-360-4121
16 11:00AM11-19 15
c. Press DISPLAY DIAL. The telephone
automatically dials the displayed number.
22
Telephone operation
Last number redial
Use the following steps to display and dial the last
dialed number from this telephone (up to 32 digits).
1. Lift the handset or press SPEAKER.
2. Press REDIAL/PAUSE. The telephone dials the
8887227702
number automatically.
12:00AM11-20 15
-OR-
1. When the telephone is idle, press
REDIAL/PAUSE to show the last dialed number.
REDIAL
2. Lift the handset to call.
-OR-
8887227702_
12:00AM11-20 15
Press DISPLAY DIAL or SPEAKER to call using
the speakerphone.
NOTE: The screen can show up to 12 digits in
the second row. So, if the last number dialed is
longer than 12 digits, the screen only shows the
last 12 digits.
23
Telephone operation
Options while on calls
Audio assist™
Some voices will sound louder and clearer if you
press AUDIO ASSIST while you are on a call using
the handset. Press AUDIO ASSIST again to turn
the feature off. This feature automatically turns off
when you hang up. You must press AUDIO ASSIST
every time you want to activate the feature.
Mute
Use this feature during a telephone conversation to
silence the handset or speakerphone microphone.
To mute the call:
• During a telephone conversation, press MUTE to
silence the microphone. The MUTE light turns
on. You hear the other party, but the other
party does not hear you.
To un-mute the call:
• Press MUTE and resume speaking. The MUTE
light turns off.
-OR-
Mute is automatically canceled when you end
the call.
NOTE: Switching between the handset and
speakerphone cancels the mute function.
Audio assistTM is a trademark of Advanced American Telephones.
24
Telephone operation
Options while on calls
Flash/call waiting
If you subscribe to call waiting service from your
telephone service provider, you hear a beep if
someone calls you while you are already on a call.
• Press FLASH to put your current call on hold
and take the new call.
• Press FLASH anytime to switch back and forth
between calls. For more information on caller
ID with call waiting, refer to About caller ID on
page 34.
NOTES:
• Use FLASH to access other telephone company
subscriber services, as described by your
telephone service provider.
• The telephone cannot display the caller ID
information if another telephone on the same
line is in use. Make sure all extensions are not
in use.
Temporary tone dialing
If you have dial-pulse (rotary) dialing service only,
use this feature to temporarily switch from dial-
pulse to touch-tone dialing during a call.
1. During a call, press TONE*. Buttons pressed
after this send touch-tone signals.
2. Use the dial pad keys to enter the relevant
number. The telephone sends touch-tone
signals.
3. The telephone automatically returns to pulse
dial mode after you end the call.
25
Telephone operation
Line power mode (no AC power)
This telephone provides minimal functionality
during a power failure. When AC power is not
available, the screen is blank and many telephone
features do not function. Only touch-tone dialing
and volume adjustment (ringer volume and
handset volume) are supported. The telephone
uses power from the telephone line to enable you
to make and answer calls using only the handset
and dial pad keys.
To make a call during a power failure
1. Lift the handset and wait for the dial tone. The
screen shows NO AC POWER.
2. Slowly dial a telephone number using the dial
pad keys. Wait to hear each key tone and make
sure the digit appears on the screen before
pressing the next dial pad key.
NOTE: If the telephone is not powered by the
supplied power adapter, there is a delay when
dialing digits.
To answer a call during a power failure
• Lift the handset.
NOTE: The screen does not show incoming
caller ID information during a power failure.
To adjust the handset volume during a power
failure
Use the VOL switch on the right side of the
telephone base to adjust the listening volume
from the handset.
To adjust the ringer volume during a power
failure
Adjust the RINGER VOL switch on the right side of
the telephone base to set the ringer volume to off,
low, middle or high.
26
Two-touch memory
Two-touch memory overview and
storage
Two-touch memory overview
This telephone has 10 two-touch memory
locations (speed dial locations) where you can
store telephone numbers you wish to dial using
fewer keys than usual.
Each two-touch memory location can store a
telephone number with up to 24 digits.
Two-touch memory storage
ENTER LOCATION
_
Use the following steps to store a telephone
number in a desired two-touch memory location.
12:00AM11-20 15
1. When the telephone is idle, press MEM. The
screen shows ENTER LOCATION.
ENTER NUMBER
8887227702_
12:00AM11-20 15
2. Press SELECT, the screen displays
ENTER NUMBER.
3. To copy the last number dialed, press
REDIAL/PAUSE (up to 24 digits).
-OR-
ENTER LOCATION
_
Use the dial pad keys to enter the telephone
number (up to 24 digits).
• To backspace and erase a digit, press REMOVE.
12:00AM11-20 15
• To insert a four-second dialing pause, press
REDIAL/PAUSE. A P appears on the screen.
STORED
4. Press MEM or SELECT. The screen shows
ENTER LOCATION.
12:00AM11-20 15
5. Press a dial pad key (0 through 9) to choose
the desired two-touch memory location for the
new entry. The screen shows STORED with a
confirmation tone and then returns to idle mode.
NOTES:
• If you enter more than 24 digits in step 3, the
screen shows ONLY 24 ALLOWED with an error
tone.
• If the two-touch memory location you selected
in step 5 is occupied, the new telephone
number replaces the old one. Take caution not
to replace entries you do not wish to delete
from the two-touch memory locations.
27
Two-touch memory
Reviewing and dialing a two-touch
number
To review two-touch numbers
Use the following steps to review numbers stored
in the two-touch memory locations.
ENTER LOCATION
_
1. When the telephone is idle, press MEM. The
12:00AM11-20 15
screen shows ENTER LOCATION.
2. Press a dial pad key (0 through 9) to choose
the desired two-touch memory location. The
number is displayed on the screen.
888-722-7702
3. Press FLASH to return to idle mode.
12:00AM11-20 15
NOTES:
• If there is no number in the two-touch location
you selected in step 2, the telephone shows
------------ in the second row.
• The screen can show up to 12 digits in the
second row. So, if the number is longer than 12
digits, the screen only shows the last 12 digits.
To dial a two-touch number
Use the following steps to dial a desired telephone
number stored in the two-touch memory location.
ENTER LOCATION
_
1. Follow steps 1 and 2 in To review two-touch
numbers on this page to find the desired entry.
12:00AM11-20 15
2. Press DISPLAY DIAL to dial using the
speakerphone or press DISPLAY DIAL and lift
the handset to dial using the handset.
-OR-
8887227702
1. Lift the handset or press SPEAKER.
2. Press MEM. The screen shows ENTER LOCATION.
12:00AM11-20 15
3. Press a dial pad key (0 through 9) to choose
the desired two-touch memory location. The
telephone dials the number automatically.
NOTE: If there is no number in the two-touch
location when you press DISPLAY DIAL, the
telephone plays an error tone.
28
Directory
Deleting a two-touch number
To delete a two-touch number
Use the following steps to delete a telephone
number stored in the two-touch memory location.
ENTER LOCATION
_
1. When the telephone is idle, press MEM. The
screen shows ENTER LOCATION.
12:00AM11-20 15
2. Press a dial pad key (0 through 9) to display
the telephone number stored in that two-touch
memory location.
3. Press REMOVE. The screen shows DELETED
with a confirmation tone and then shows
ENTER LOCATION. You cannot retrieve an entry
once you have deleted it.
888-722-7702
12:00AM11-20 15
DELETED
4. Press FLASH to return to idle mode.
-OR-
12:00AM11-20 15
1. When the telephone is idle, press MEM, SELECT,
and then MEM.
2. When the screen shows ENTER LOCATION,
press a dial pad key (0 through 9) to choose the
desired two-touch location. The screen shows
DELETED with a confirmation tone. You cannot
retrieve an entry once you have deleted it.
ENTER LOCATION
_
12:00AM11-20 15
3. Press FLASH to return to idle mode.
NOTE: You cannot edit the number stored in
the two-touch location. If you need to change an
entry, you have to delete the entry and re-enter
the number.
29
Directory
Directory overview
Directory memory capacity
This telephone has a directory where you can
store up to 25 additional telephone numbers and
names. Numbers can be up to 24 digits and names
can be up to 15 characters.
Directory entries are stored in alphabetical order.
You may wish to enter names with the last name
first to maintain consistency with information
stored through the caller ID features of this
telephone.
Press FLASH while reviewing the directory to exit
the directory without saving changes and return to
idle mode.
Character chart
Refer to the chart below and use the dial pad keys
to enter the letters, digits or symbols. Press the
key repeatedly until the desired character shows
on the screen.
Characters by number of key press
Dial
Key
1
1
2
.
3
,
4
5
6
7
1
2
3
4
5
6
7
8
9
0
space
-
/
&
A
D
G
J
B
E
C
F
I
2
3
4
5
6
S
8
Z
H
K
N
Q
U
X
L
O
R
V
Y
M
P
T
7
9
W
0
#
#
30
Directory
Directory storage
Use the following steps to store a name and
telephone number in the directory.
1. When the telephone is idle, press DIR/ to enter
16 CALLS 5 NEW
the directory.
2. Press SELECT. The screen shows ENTER NUMBER.
12:00AM11-20 15
3. To copy the last number dialed, press
REDIAL/PAUSE (up to 24 digits).
-OR-
CHRISTINE SMITH
888-722-7702
12:00AM11-20 15
Use the dial pad keys to enter the telephone
number (up to 24 digits).
• To backspace and erase a digit, press REMOVE.
• To insert a four-second dialing pause, press
REDIAL/PAUSE. A P appears on the screen.
ENTER NUMBER
8003604121_
12:00AM11-20 15
4. Press SELECT. The screen shows ENTER NAME.
5. Use the dial pad keys and Character chart on
page 30 to enter the letters, digits or symbols (up
to 15 characters). Press the key repeatedly until
the desired character shows on the screen.
ENTER NAME
8003604121
12:00AM11-20 15
• To backspace and erase a character, press
REMOVE.
6. Press SELECT to save the entry. The screen
shows STORED with a confirmation tone and
then returns to the directory.
ROBERT BROWN_
8003604121
12:00AM11-20 15
7. Repeat steps 2 through 6 to store more directory
entries.
-OR-
Press FLASH to return to idle mode.
STORED
NOTES:
12:00AM11-20 15
• If you enter more than 24 digits in a telephone
number in step 3, the screen shows ONLY 24
ALLOWED with an error tone.
• If you enter more than 15 characters in a name
in step 5, the screen shows ONLY 15 ALLOWED
with an error tone.
• If there are already 25 stored entries, after
you press SELECT in step 2, the screen shows
MEMORY FULL with an error tone and then
returns to the directory.
31
Directory
Reviewing and dialing a directory
entry
To review directory entries
Use the following steps to review directory entries.
1. When the telephone is idle, press DIR/ to
CHRISTINE SMITH
888-722-7702
12:00AM11-20 15
enter the directory.
2. Press DIR/ or CID/ to scroll through the
directory entries.
-OR-
Press the dial pad key for the first character of
the entry you wish to review until the character
you are looking for is displayed. Then press
DIR/ or CID/ to scroll through the entries
beginning with this character.
ROBERT BROWN
800-360-4121
12:00AM11-20 15
3. Press FLASH to return to idle mode.
NOTES:
• If you try to view directory entries when there
are none, the screen shows DIRECTORY EMPTY
with an error tone.
• If you scroll to the end of the directory, the
telephone plays an error tone.
• The screen can show up to 12 digits in the
second row. So, if the number is longer than 12
digits, the screen only shows the last 12 digits.
To dial a directory number
Use the following steps to dial a telephone
number stored in the directory.
CHRISTINE SMITH
888-722-7702
1. Follow steps 1 and 2 in To review directory
entries on this page to find the desired entry.
12:00AM11-20 15 2. Press DISPLAY DIAL. The telephone
automatically turns on the speakerphone and
then dials the displayed telephone number.
-OR-
8887227702
Press DISPLAY DIAL and lift the handset. The
telephone dials the number automatically using
handset.
12:00AM11-20 15
32
Directory
Deleting a directory entry
Use the following steps to delete a directory entry.
1. When the telephone is idle, press DIR/ to
enter the directory.
CHRISTINE SMITH
888-722-7702
12:00AM11-20 15
2. Press DIR/ or CID/ to scroll through the
directory entries.
-OR-
Press the dial pad key for the first character of
the entry you wish to review until the character
you are looking for is displayed. Then press
DIR/ or CID/ to scroll through the entries
beginning with this character.
DELETED
12:00AM11-20 15
3. Press REMOVE (entry removal button) to delete
the displayed entry. The screen shows DELETED
with a confirmation tone and then returns to
the directory.
4. Press FLASH to return to idle mode.
NOTE: Directory entries cannot be edited. If
you need to change an entry you will need to
delete the entry and re-enter the information.
33
Caller ID operation
Caller ID overview
About caller ID
This telephone has a caller ID feature that works
with the caller identification service provided by
your telephone service provider. There is a fee for
this service, and it might not be available in all
areas. This telephone can provide information only
if both you and the caller are in areas offering
caller identification service, and if both telephone
service providers use compatible equipment.
Caller ID with call waiting lets you see who’s
calling before you answer the call, even when
you’re on another call.
You may need to change your telephone service
to use this feature. Contact your telephone service
provider if:
• You have both caller ID and call waiting, but
as separate services (you may need combined
service).
• You have only caller ID service, or only call
waiting service.
• You don’t subscribe to any caller ID or call
waiting service.
You can use this telephone with regular caller ID
service, and you can use this telephone’s other
features without subscribing to either caller ID or
combined caller ID with call waiting services.
About home area code and local area codes
Always set your home area code, and if you need
them, up to four local area codes (see Set home
area code on page 19 and Set local area code
on page 19). Entering these area codes changes
how numbers are displayed in the call history and
makes returning a call from the call history easier
(see Returning a call on page 38).
34
Caller ID operation
Caller ID overview
How caller ID works
If you subscribe to caller ID service provided by
your telephone service provider, information about
each caller is displayed between the first and
second ring.
The call is
missed and
unreviewed.
Caller’s name
CHRISTINE SMITH
Caller’s number
888-722-7702
The call
comes more
than once.
AM
ERR
16 12:00 11-20 15
Entry number An error from the Time of call Date of call
incoming caller ID
The time and date of the call, the caller’s name
and telephone number are included on the screen
if they were sent by the caller’s telephone service
provider. Due to regional service differences, the
caller ID information might not be available for
every incoming call. In addition, the callers might
intentionally block their names and/or telephone
numbers. Other messages might appear on the
screen. Refer to Caller ID special messages on
page 36 for more information.
Caller ID information appears on the screen as
long as the telephone rings, for 30 seconds after
the caller hangs up, or after the call is answered
at another telephone on the same line.
NOTE: If you select COMBINED in REPEATED
CALLS (see Feature summary on page 15) and
a caller has called more than once, the REP icon
appears with the caller ID entry.
35
Caller ID operation
Caller ID overview
Caller ID special messages
Displays:
PRIVATE NAME
Means:
The caller is blocking the name
information.
PPP
The caller is blocking the telephone
number information.
PRIVATE CALLER
UNKNOWN NAME
The caller is blocking the name and
number information.
Your telephone service provider is
unable to receive information about
this caller’s name.
UUU
Your telephone service provider is
unable to receive information about
this caller’s number.
UNKNOWN CALLER Your telephone service provider is
unable to receive information about
this caller’s name and number.
Memory match
If the incoming telephone number is an exact
match with a telephone number in your directory,
the name that appears on the screen matches the
corresponding name in your directory.
CHRIS
888-722-7702
12:00AM11-20 15
For example, If Christine Smith calls, her name
appears as CHRIS if this is how you entered into
your directory.
How call history works
Information about the last 65 incoming calls is
stored in the call history. The most recent call has
the highest entry number. (For example, if two
calls have been received, the call with the entry
number 02 in the call history is the more recent
one.) You can review the call history to find out
who has called, return the call or save the caller’s
name and number into the directory or two-touch
memory locations.
NOTE: If you choose
NO CALLS in CALL LOG
(see Feature summary
on page 15), the
telephone does not store
the caller ID information
in the call history.
When the call history is full, the oldest entry
is deleted to make room for new incoming call
information.
If a call is answered before the information appears
on the screen, it is not saved in the call history.
36
Caller ID operation
Reviewing call history
Unreviewed and total calls
When your telephone is in idle mode, the
screen shows the number of new (missed and
unreviewed) calls and the total number of all
incoming calls.
16 CALLS 5 NEW
12:00AM11-20 15
Each time you review a call history entry marked
NEW, the number of new calls decreases by one.
To review call history
Use the following steps to review the call history.
1. When the telephone is idle, press CID/ to
enter the call history.
CHRISTINE SMITH
888-722-7702
16 12:00AM11-20 15
2. If you select NEW CALL FIRST in CALL LIST
ORDER (see Feature summary on page 15),
press CID/ repeatedly to show the new calls.
Once the new calls have been reviewed, all
caller ID entries are shown starting with the
most recent.
-OR-
If you select BY TIME in CALL LIST ORDER
(see Feature summary on page 15), The screen
shows the caller ID entries starting with the
most recent call. Press DIR/ or CID/ to scroll
through the caller ID entries.
3. Press FLASH to exit and return to idle mode.
NOTES:
• If you try to review call history entries when
there are none, the telephone shows CALL LOG
EMPTY and plays an error tone.
• If you scroll to the end of the call history, the
screen shows END OF LIST with an error tone.
37
Caller ID operation
Returning a call
Use the following steps to dial a telephone
number in the call history.
1. When the telephone is idle, press CID/ to
enter the call history.
2. Press DIR/ or CID/ to scroll to the desired
caller ID entry.
3. Press DISPLAY DIAL to dial using the
speakerphone or press DISPLAY DIAL and lift
the handset to dial using the handset.
-OR-
CHRISTINE SMITH
888-722-7702
16 12:00AM11-20 15
If you need to add or remove the area code
or a 1 at the beginning of the number, do the
following:
1888-7227702
722-7702
1-722-7702
888-722-7702
a. Press SELECT repeatedly to scroll through
the various dialing formats (1 + area code +
seven-digit number, seven-digit number, 1 +
seven-digit number, or area code + seven-
digit number).
7227702
b. Press DISPLAY DIAL to dial using the
speakerphone or press DISPLAY DIAL and lift
the handset to dial using the handset.
12:30AM11-20 15
38
Caller ID operation
Storing a call history entry in the
directory
Use the following steps to store the telephone
number and name of a call history entry in the
directory.
1. When the telephone is idle, press CID/ to
enter the call history.
CHRISTINE SMITH
888-722-7702
16 12:00AM11-20 15
2. Press DIR/ or CID/ to scroll to the desired
caller ID entry.
3. Press MENU to store the displayed telephone
number in the directory. The screen shows
STORED with a confirmation tone then returns
to the call history.
STORED
-OR-
12:00AM11-20 15
If you need to add or remove the area code
or a 1 at the beginning of the number, do the
following:
a. Press SELECT repeatedly to scroll through
the various dialing formats (1 + area code +
seven-digit number, seven-digit number, 1 +
seven-digit number, or area code + seven-
digit number).
b. Press MENU to store the displayed telephone
number in the directory. The screen shows
STORED with a confirmation tone then
returns to the call history.
4. Press FLASH to return to idle mode.
NOTES:
• If there is no telephone number in the displayed
call history entry when you press MENU in step
3, the telephone plays an error tone.
• If the directory is full, the screen shows
MEMORY FULL and plays an error tone.
39
Caller ID operation
Storing a call history entry in a two-
touch location
Use the following steps to store the telephone
number of a call history entry in a two-touch
memory location.
1. When the telephone is idle, press CID/ to
enter the call history.
2. Press DIR/ or CID/ to scroll to the desired
caller ID entry.
CHRISTINE SMITH
888-722-7702
16 12:00AM11-20 15
3. Press MEM. The screen shows
ENTER LOCATION.
-OR-
If you need to add or remove the area code
or a 1 at the beginning of the number, do the
following:
ENTER LOCATION
_
a. Press SELECT continually to scroll through
the various dialing formats (area code +
seven-digit number, 1 + area code + seven-
digit number, seven-digit number or 1 +
seven-digit number).
12:00AM11-20 15
STORED
b. Press MEM. The screen shows
12:00AM11-20 15
ENTER LOCATION.
4. Press a dial pad key (0 through 9) to choose the
desired two-touch memory location to save the
displayed telephone number. The screen shows
STORED with a confirmation tone and then
returns to the call history.
5. Press FLASH to return to idle mode.
NOTES:
• If there is no telephone number in the displayed
call history entry when you press MEM in step
3, the telephone plays an error tone.
• If the two-touch memory location you selected
in step 4 above is occupied, the new telephone
number replaces the old one. Take caution not
to replace entries you do not wish to delete
from the two-touch memory locations.
40
Caller ID operation
Deleting call history entries
To delete a call history entry
Use the following steps to delete a call history entry.
CHRISTINE SMITH
888-722-7702
16 12:00AM11-20 15
1. When the telephone is idle, press CID/ to
enter the call history.
2. Press DIR/ or CID/ to scroll to the caller ID
entry.
3. Press REMOVE (entry removal button) to delete
the currently displayed entry. The screen shows
DELETED with a confirmation tone and then
shows the next call history entry, if any.
DELETED
12:00AM11-20 15
4. Press FLASH to return to idle mode.
To delete all call history entries
Use the following steps to delete all call history
entries.
CHRISTINE SMITH
888-722-7702
16 12:00AM11-20 15
1. When the telephone is idle, press CID/ to
enter the call history.
2. Press and hold REMOVE. The screen shows
REMOVE ALL?
REMOVE ALL?
3. Press REMOVE within three seconds to confirm
and delete all records from the call history. The
screen shows DELETED with a confirmation
tone. Then the telephone shows CALL LOG
EMPTY and plays an error tone, then returns
to idle mode automatically. Once deleted, you
cannot retrieve the entries.
12:00AM11-20 15
DELETED
12:00AM11-20 15
-OR-
Press FLASH to exit and leave all caller ID
entries intact.
CALL LOG EMPTY
12:00AM11-20 15
0 CALLS 0 NEW
12:00AM11-20 15
41
Answering system operation
Answering system overview
Message capacity
The answering system can record up to 99
messages, depending on the length of each
message. Individual messages can be up to three
minutes long, and the total maximum recording
time is 19 minutes. Messages remain available for
replay until you delete them.
16 CALLS 5 NEW
12:00AM11-20 15
Message window
If the recording memory is full, the message
window displays F. Delete some messages to
make room for more.
Voice prompts
Each time you press an answering system key, the
answering system uses voice prompts to guide you.
Message guard™ memory for power failure
Protects against the loss of messages in the event
of a power failure.
Answering system keys
Message guard™ is a trademark of Advanced American Telephones.
42
Answering system operation
Answering mode
To turn on the answering system
To turn the answering machine on and answer
calls:
• Press ANS ON/OFF repeatedly until the
system announces “Answering machine is on.“
The ANS ON/OFF light turns on.
NOTES:
• If the record time left is less than five minutes
when you turn on the answering system, the
system plays “Answering machine is on, less
than five minutes record time left.“
16 CALLS 5 NEW
12:00AM11-20 15
• If the recording memory is full, the answering
system answers the incoming call after 10
rings and announces, “Memory is full. Enter
remote access code.” The telephone does not
record messages and hangs up automatically
after waiting for the remote access code for 15
seconds.
To turn off the answering system
To turn the answering machine off and not answer
calls:
• Press ANS ON/OFF repeatedly until the
system announces, “Answering machine is
off.“ The ANS ON/OFF light is off and the
message window is blank.
16 CALLS 5 NEW
12:00AM11-20
If the answering system is off, after 10 rings, the
system announces “Enter remote access code.” The
telephone hangs up automatically after waiting for
the remote access code for 15 seconds.
43
Answering system operation
Outgoing announcement
The outgoing announcement is the message
callers hear when calls are answered by the
answering system.
If the answering system is on (see To turn on the
answering system on page 43), the telephone
automatically answers calls with “Hello, please
leave a message after the tone.“ You can use this
announcement, or replace it with a recording of
your own.
To record your outgoing announcement
Use the following steps to record an outgoing
announcement of your own.
RECORD
1. Press SKIP/ANNC. The screen shows RECORD
and the message window displays A.
12:00AM11-20 A
2. Press SELECT. The screen shows USE STOP TO
END with a long beep.
USE STOP TO END
3. Speak towards the microphone (MIC) on the
telephone and maintain a distance of about
nine inches. You can record an announcement
for up to two minutes. Announcements shorter
than one second are not recorded.
12:00AM11-20 A
USE STOP TO END
4. Press PLAY/STOP
to end the recording. The
recorded announcement automatically plays
back and then the telephone automatically
returns to idle mode with a beep.
12:00AM11-20 AP
NOTE: If the recording memory is full, when
you press SELECT in step 2, the answering system
announces, “Memory is full.” The telephone
automatically returns to idle mode. In this case,
you need to delete some messages (page 46) and
then record your new outgoing announcement.
44
Answering system operation
Outgoing announcement
To play the outgoing announcement
Use the following steps to listen to the outgoing
announcement.
PLAY
1. Press SKIP/ANNC. The screen shows RECORD
and the message window displays A.
12:00AM11-20 A
2. Press REPEAT/MEMO or SKIP/ANNC to scroll
to PLAY.
3. Press SELECT. The current announcement plays.
USE STOP TO END
The message window displays AP.
4. When the playback is finished, the telephone
beeps once and then automatically returns to
idle mode.
12:00AM11-20 AP
To delete your outgoing announcement
Use the following steps to delete the outgoing
announcement you recorded.
1. Follow steps 1-3 in To play the outgoing
announcement on this page to play back the
current announcement.
USE STOP TO END
12:00AM11-20 AP
2. Press DELETE during playback to delete your
announcement. The telephone announces
“Deleted” with a beep and displays dE on the
message window for two seconds.
USE STOP TO END
3. The system plays the pre-recorded
announcement, “Hello, please leave a message
after the tone.“ After a beep, the telephone
automatically returns to idle mode.
12:00AM11-20 dE
When your outgoing announcement is deleted,
calls are answered with the pre-recorded
announcement, “Hello, please leave a message
after the tone.“
45
Answering system operation
Message playback
To play back messages
If you have new messages, the system plays only
the new messages (oldest first). If there are no
new messages, the system plays all the messages
(oldest first).
1. Press PLAY/STOP
to begin message playback.
to end message playback.
2. Press PLAY/STOP
NOTE: If there are no messages, when you
press PLAY/STOP , the telephone announces,
“You have no messages.“
16 CALLS 5 NEW
12:00AM11-20 15
Information about messages
• Before each message, the answering system
announces the day and time (day/time stamp) it
was received. The message window displays the
message number currently playing.
• After the last message, the answering system
announces, “End of messages.”
NOTE: If the date and time are not set (see Set
date and time on page 18), SET CLOCK flashes on
the screen and the answering system announces
”Time not set” before each message.
Options during message playback
• To adjust the playback volume to a comfortable
level, slide the VOL switch.
• To skip to the next message, press
SKIP/ANNC after the telephone plays the day
and time the current message was received.
• To go back to the previous message, press
REPEAT/MEMO while the telephone is playing
the day and time the current message was
received.
• To repeat the message currently playing, press
REPEAT/MEMO after the telephone plays the
day and time the current message was received.
• To delete the message currently playing, press
DELETE.
• To stop playback and exit, press PLAY/STOP
.
46
Answering system operation
Message playback
To delete all old messages
Use this feature to delete all old messages. New
(unheard) messages cannot be deleted until you
have listened to them.
1. When the telephone is idle, press DELETE. The
system announces, “To delete all old messages,
press DELETE again.”
16 CALLS 5 NEW
12:00AM11-20 dE 2. Press DELETE within three seconds and
the system announces “All old messages
deleted.“ The message window displays dE for
two seconds with a long beep to confirm the
deletion. Once you have removed a message,
you cannot restore it.
NOTE: If there are no old messages or no
messages when you press DELETE in step 1,
the telephone announces, “You have no old
messages.“
47
Answering system operation
Recording and playing memo
Memos are messages you record yourself. They
are saved, played back and deleted exactly like
incoming messages. You can record a memo as
a reminder to yourself, or leave a message for
someone else using the same telephone.
To record a memo
Use the following steps to record a memo.
1. Press REPEAT/MEMO. The screen shows USE
STOP TO END with a long beep.
16 CALLS 5 NEW
2. Speak towards the microphone (MIC) on the
telephone and maintain a distance of about
nine inches. The elapsed time (in seconds,
0-59) appears on the message window while
recording. You can record a memo up to three
minutes. Memos shorter than one second are
not recorded.
12:00AM11-20 0
3. Press PLAY/STOP
to stop recording. The
telephone beeps to confirm the recording has
finished.
NOTE: If the answering system memory is full,
when you press REPEAT/MEMO in step 1, the
answering system announces, “Memory is full.” The
telephone automatically returns to idle mode.
To play back memos
Memos are stored as messages. See Message
playback on page 46 for instructions on playback
and deletion.
48
Answering system operation
Call screening, priority call and call
intercept
Call screening
CHRISTINE SMITH
888-722-7702
12:00AM11-20 --
If CALL SCREENING is ON (see Feature summary
on page 15), the incoming messages on your
telephone are played through the speaker while
they are being recorded. While call screening, you
can slide the VOL switch to adjust the volume
to a comfortable level.
Priority call
You may choose to give your priority code (see
Feature summary on page 15) to someone
special so you know when they are calling. When
the person calls, he should enter your priority
code while the answering system is playing the
outgoing announcement. The answering system
asks the caller to “Please wait a moment.” The
telephone then plays the priority call tone for 30
seconds to alert you that a person with a high
priority is calling.
Call intercept
While call screening, you can lift the handset or
press SPEAKER to stop recording and speak to
the caller.
During the 30-second priority call tone, you can
lift the handset or press SPEAKER to stop the
tone and speak to the caller.
49
Answering system operation
Remote access
Use the remote access feature to access your
answering system from any touch-tone telephone
on a different telephone line (away from your
home). A three-digit remote access code is
required. This code is pre-set to 500. See Feature
summary on page 15 to change the code.
To access your answering system
Use the following steps to access your answering
system.
1. Dial your telephone number from any touch-
tone telephone.
2. When the answering system answers, enter the
three-digit remote access code (500, unless
you have changed it). The answering system
announces “Remote access mode,“ the number
of messages (“You have XX new messages,“
“You have XX messages,“ or “You have no
messages,“) and then plays the messages
automatically.
3. Enter the remote commands (see Remote
commands on this page).
4. Hang up to end the call and save all undeleted
messages.
Remote commands
Play back all
messages
1
Press to play back all messages.
Play back new
messages
2
Press to play back new messages. If
you have new messages, the system
plays the new messages (oldest first).
If there are no new messages, the
system announces “You have no new
messages.“ Press 2 again to play back
all messages.
Delete a message
3
Press during a message playback to
delete the current message.
Delete all old
messages
*3
Press to delete all old messages.
50
Answering system operation
Remote access
Replay current or
previous message
4
Press while the telephone is playing
the day and time the current message
was received to go back to the
previous message.
Press after the telephone plays the
day and time the current message was
received to repeat the message.
Stop
Press to stop playback.
5
Skip to next message Press during playback to skip the
6
current message and advance to the
next message.
Turn system on or off Press to turn the answering system on
or off.
0
NOTES:
• If the answering system is off, the system
answers the incoming call after 10 rings and
announces “Enter remote access code.” The
telephone does not record messages and
automatically hangs up after waiting for the
remote access code for 15 seconds.
• If the recording memory is full, the answering
system answers the incoming call after 10
rings and announces “Memory is full. Enter
remote access code.” The telephone does not
record messages and hangs up automatically
after waiting for the remote access code for 15
seconds.
• If no command is entered within 15 seconds
during remote access, the telephone
automatically hangs up the call with a beep.
• There is a wallet card listing the remote
commands at the back of this user’s manual.
Cut it out and keep it in your wallet for quick
reference.
51
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below.
For Customer Service, or to purchase accessories or replacement parts, visit
In Canada, dial 1 (866) 288-4268. Have the serial number, found on the
underside of your telephone, available when contacting customer service.
Please retain your receipt as your proof of purchase.
My telephone
appears to be dead.
• Make sure the power adapter is securely plugged into
an electrical outlet not controlled by a wall switch.
• Unplug the power adapter from the electrical outlet.
Wait for approximately 15 seconds, then re-install
it. Allow up to one minute for the telephone to
synchronize.
• Disconnect the telephone base from the telephone
wall jack and plug in a working telephone. If this
telephone does not work, the problem is probably
in the wiring or the local service. Call the telephone
service provider.
There is no dial tone. • First, try all suggestions in My telephone appears
to be dead on this page.
• The telephone line cord might be malfunctioning. Try
installing a new telephone line cord.
• Make sure the coiled handset cord is securely installed
between the handset and the telephone base.
• Disconnect the telephone base from the telephone
wall jack and connect a different telephone. If there
is no dial tone on that telephone either, the problem
is in your wiring or local service. Contact your
telephone service provider (charges may apply).
52
Appendix
Troubleshooting
I cannot dial out.
• First, try all suggestions in There is no dial tone on
page 52.
• Make sure there is a dial tone before dialing. It
is normal if the telephone takes a second or two
before producing a dial tone. Wait an extra second
before dialing.
• Check that all the telephones connected to the same
telephone line are hung up.
• Make sure to set the DIAL TYPE to the correct
setting (pulse dialing or tone dialing) for the service
in your area (see Feature summary on page 15).
• If any of your other telephones are having the same
problem, the problem is in the wiring or local service.
Contact your telephone service provider (charges
may apply).
• If you are using the speakerphone, eliminate any
background noise. Noise from a television, radio,
or other appliances might cause the telephone to
not dial out properly. If you cannot eliminate the
background noise, first try muting the telephone
before dialing, or dialing from another room in your
home with less background noise.
The telephone does • Make sure the ringer is on (see Ringer volume on
not ring when there
is an incoming call.
page 14).
• Make sure the telephone line cord and power adapter
are plugged in properly (see Telephone installation
on page 7).
• There might be too many extension telephones
on the telephone line to allow all of them to ring
simultaneously. Try unplugging one telephone at a
time until the telephones start ringing.
• Test a working telephone at the same telephone
jack. If another telephone has the same problem,
the problem is in the telephone jack. Contact your
telephone service provider (charges may apply).
• The telephone line cord might be malfunctioning. Try
installing a new telephone line cord.
53
Appendix
Troubleshooting
My calls fade out
or cut in and out
when I am using the
telephone.
• If you are using the handset when this problem occurs,
try unplugging the coiled handset cord and firmly
plugging it in the handset and telephone base again.
• If you are using the speakerphone when this
problem occurs, eliminate any background noise.
Noise from the television, radio, or other appliances
might cause the speakerphone to cut in and out.
Try pressing MUTE when you are not speaking to
eliminate the background noise.
• Disconnect the telephone base from the telephone
wall jack and plug in another corded telephone. If
calls are still not clear, the problem is probably in
the wiring or local service. Contact your telephone
service provider (charges may apply).
• If you subscribe to high-speed Internet service
(digital subscriber line - DSL) through your
telephone line, you must install a DSL filter between
the telephone line cord and the telephone wall jack
(see Telephone installation on page 7). The filter
prevents noise and caller ID problems caused by
DSL interference. Please contact your DSL service
provider for more information about DSL filters.
I hear other calls
when using the
telephone.
• Disconnect the telephone base from the telephone
wall jack. Plug in a different telephone. If you still
hear other calls, the problem is probably in the
wiring or local service. Contact your telephone
service provider (charges may apply).
Display screen is
blank.
• Make sure the power adapter is securely plugged in the
POWER jack on the back of the telephone base and
into an electrical outlet not controlled by a wall switch.
Operation during a
power failure.
• This telephone operates during a power failure if a
telephone line cord is installed between the wall
jack and the telephone base. You are able to answer
calls with the handset, and dial calls using the dial
pad keys. No other features work unless AC power is
recovered. All settings in menu options (except SET
TIME/DATE) and all messages stored in the mailbox
are retained during a power failure.
54
Appendix
Troubleshooting
My caller ID features • Caller ID is a subscription service. You must
are not working
properly
subscribe to this service from your telephone service
provider for this feature to work on your telephone.
• The caller might not be calling from an area that
supports caller ID.
• Both your and the caller’s telephone service
providers must use equipment compatible with
caller ID service.
• Make sure you select ALL CALLS in CALL LOG (see
Feature summary on page 15) to set the telephone
to record caller ID information in the call history.
• If you select NEW CALL FIRST in CALL LIST ORDER,
the telephone first shows the new (unreviewed)
caller ID entries then entries starting with the most
recent call in the call history. If you select BY TIME,
the telephone shows the caller ID entries starting
with the most recent call in the call history (see
Feature summary on page 15).
• Make sure the area codes are set correctly in the
telephone (see Set home area code on page 19
and Set local area code on page 19).
• Reset the telephone. See Common cure for
electronic equipment on page 58.
• If you subscribe to high-speed Internet service
(digital subscriber line - DSL) through your
telephone line, you must install a DSL filter between
the telephone line cord and the telephone wall jack
(see Telephone installation on page 7). The filter
prevents noise and caller ID problems caused by
DSL interference. Please contact your DSL service
provider for more information about DSL filters.
55
Appendix
Troubleshooting
The telephone does • Make sure you subscribe to caller ID with call
not receive caller ID
waiting features provided by the telephone service
or the telephone does provider.
not display caller ID
during call waiting.
• The caller might not be calling from an area that
supports caller ID.
• Both your and the caller’s telephone service
providers must use equipment compatible with
caller ID service.
• If you subscribe to high-speed Internet service
(digital subscriber line - DSL) through your
telephone line, you must install a DSL filter between
the telephone line cord and the telephone wall jack
(see Telephone installation on page 7). The filter
prevents noise and caller ID problems caused by
DSL interference. Please contact your DSL service
provider for more information about DSL filters.
The answering
system does not
answer after the
correct number of
rings.
• Make sure the answering system is on (see To turn
on the answering system on page 43). When the
answering system is on, the ANS ON/OFF light
should be lit.
• If you choose tS 2-4 (or tS 4-6) in # OF RINGS,
the answering system picks up incoming calls after
two (four, if you select tS 4-6) rings if there are any
new messages. When there are no new messages,
the answering system picks up incoming calls after
four (six, if you select tS 4-6) rings (see Feature
summary on page 15).
• If the memory is full or if the answering system is
off, the system answers after ten rings.
• In some cases, the answering system may be
affected by the ringing system used by the
telephone service provider.
The announcement • When recording the announcement, make sure you
message is not clear.
speak in a normal tone of voice about nine inches
from the telephone base.
• Make sure there is no background noise (television,
music, traffic, etc.) when recording.
56
Appendix
Troubleshooting
The messages on the • If a caller leaves a very long message, part of it may
answering system are
incomplete.
be lost when the system disconnects the call after
three minutes.
• If the caller pauses for more than 7 seconds, the
system stops recording and disconnects the call.
• If memory is full while recording a message, the
answering system announces, “Memory is full“
and then hangs up. You need to delete some old
messages in order to make room for new messages.
• If the caller enters your priority code, the answering
system stops recording and announces, “Please wait
a moment.“ (See Priority call on page 49.)
• If the caller’s voice is very soft, the system may stop
recording and disconnect the call.
The messages are
• Slide the VOL switch to increase the speaker
very difficult to hear.
volume.
The answering
system does not
respond to remote
commands.
• Make sure you are using the correct remote access
code (see Feature summary on page 15).
• Make sure you are calling from a touch-tone
telephone (away from home). When dialing a
number, you should hear tones. If you hear clicks,
then it is not a touch-tone telephone and cannot
activate the answering system.
• The answering system might not detect the remote
access code when your announcement is playing.
Wait until the announcement is over before entering
the code.
• There might be interference on the telephone line you
are using. Press the dial pad keys firmly when dialing.
57
Appendix
Troubleshooting
Common cure for
If the telephone is not responding normally, try resetting
electronic equipment: the telephone. Do the following in the order listed:
1. Disconnect the power adapter from the telephone
base.
2. Disconnect the telephone line cord from the
telephone base.
3. Wait a few minutes before connecting the power
adapter and the telephone line cord to the
telephone base.
4. Wait for the telephone to synchronize its connection.
This might take up to one minute.
58
Appendix
General product care
To keep your telephone working well and looking good, follow these
guidelines:
• Avoid putting it near heating appliances and devices that generate
electrical noise (for example, motors or fluorescent lamps).
• DO NOT expose it to direct sunlight or moisture.
• Avoid dropping the telephone or treating it roughly.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this can
damage the finish.
• Retain the original packaging in case you need to ship it at a later date.
59
Appendix
Important safety information
This symbol is to alert you to important operating or servicing instructions that may appear
in this user’s manual. Always follow basic safety precautions when using this product to reduce
the risk of injury, fire, or electric shock.
Safety information
•
•
•
Read and understand all instructions in the user’s manual. Observe all markings on the
product.
Avoid using a telephone during a thunderstorm. There might be a slight chance of electric
shock from lightning.
Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it
immediately, but use a telephone away from the area where gas is leaking. If this product is a
cordless model, make sure the base is also away from the area.
•
Do not use this product near water, or when you are wet. For example, do not use it in a
wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do
not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids,
unplug any line or power cord immediately. Do not plug the product back in until it has dried
thoroughly.
•
•
Install this product in a protected location where no one can trip over any line or power
cords. Protect cords from damage or abrasion.
If this product does not operate normally, read Troubleshooting in this user’s manual
(page 52). If you cannot solve the problem, or if the product is damaged, refer to Limited
warranty on page 64. Do not open this product except as may be directed in your user’s
manual. Opening the product or reassembling it incorrectly may expose you to hazardous
voltages or other risks.
•
•
If this product has user-replaceable batteries, replace batteries only as described in your
user’s manual. Do not burn or puncture batteries—they contain caustic chemicals.
If this product has a three-prong (grounding) plug or a polarized plug with one wide
prong, it might not fit in non-polarized outlets. Do not defeat the purpose of these plugs. If
they do not fit in your outlet, the outlet should be replaced by an electrician.
CAUTION: Use only the power adapter provided with this product. To obtain a replacement,
In Canada, dial 1 (866) 288-4268.
Especially about corded telephones
•
Electrical power: The telephone base must be connected to a working electrical outlet. The
electrical outlet should not be controlled by a wall switch. Calls cannot be made from the
handset if the telephone base is unplugged, switched off, or if the electrical power is
interrupted.
•
Power adapter: The power adapter is intended to be correctly oriented in a vertical or floor
mount position. The prongs are not designed to hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet.
SAVE THESE INSTRUCTIONS
60
Appendix
FCC and ACTA information
If this equipment was approved for connection to the telephone network prior to July 23,
2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If
the equipment was approved after that date, it complies with the Part 68 rules and with the
Technical Requirements for Connection of Equipment to the Telephone Network adopted by the
Administrative Council for Terminal Attachments (ACTA). We are required to provide you with the
following information.
1. Product identifier and REN information
The label on the back or bottom of this equipment contains, among other things, an identifier
indicating product approval and the Ringer Equivalence Number (REN). This information must
be provided to your telephone service provider upon request. For equipment approved prior to
July 23, 2001, the product identifier is preceded by the phrase “FCC Reg No.” and the REN is
listed separately. For equipment approved after that date, the product identifier is preceded by
“US” and a colon (:), and the REN is encoded in the product identifier without a decimal point
as the sixth and seventh characters following the colon. For example, the product identifier US:
AAAEQ03T123XYZ indicates the REN would be 0.3.
The REN is used to determine how many devices you can connect to your telephone line and
still have them ring when you are called. In most, but not all areas, the sum of all RENS should
be five (5.0) or less. You might want to contact your telephone service provider for more
information.
2. Connection and use with the nationwide telephone network
The plug and jack used to connect this equipment to the premises wiring and the telephone
network must comply with the applicable part 68 rules and technical requirements adopted
by ACTA. A compliant telephone cord and modular plug is provided with this product. It is
designed to be connected to a compatible modular wall jack that is also compliant. An RJ11
jack should normally be used for connecting to a single line and an RJ14 jack for two lines,
see installation instructions in the user’s manual. This equipment may not be used with
coin telephone lines or with party lines. If you have specially wired alarm dialing equipment
connected to your telephone line, ensure the connection of this equipment does not disable
your alarm equipment. If you have questions about what will disable the alarm equipment,
consult your telephone service provider or qualified installer.
3. Repair instructions
If this equipment is malfunctioning, it must be unplugged from the modular wall jack until the
problem has been corrected. Repairs to this telephone equipment can only be made by the
manufacturer or its authorized agents. For repair procedures, follow the instructions outlined
under the limited warranty.
4. Rights of the telephone service provider
If this equipment is causing harm to the telephone network, the telephone service provider
may temporarily discontinue your telephone service. The telephone service provider is
required to notify you before interrupting service. If advance notice is not practical, you will be
notified as soon as possible. You will be given the opportunity to correct the problem and the
telephone service provider is required to inform you of your right to file a complaint with the
FCC. Your telephone service provider may make changes in its facilities, equipment, operation,
or procedures that could affect the proper functioning of this product. The telephone service
provider is required to notify you if such changes are planned.
5. Hearing aid compatibility
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
61
Appendix
FCC and ACTA information
6. Programming/testing of emergency numbers
If this product has memory dialing locations, you may choose to store police, fire department
and emergency medical service telephone numbers in these locations. If you do, please keep
three things in mind:
a. We recommend that you also write the telephone number on the directory card (if
applicable), so that you can still dial the emergency number manually if the memory dialing
feature doesn’t work.
b. This feature is provided only as a convenience, and the manufacturer assumes no
responsibility for customer reliance upon the memory feature.
c. Testing the emergency telephone numbers you have stored is not recommended. However,
if you do make a call to an emergency number:
•
You must remain on the line and briefly explain the reason for the call before hanging
up.
•
Programming/testing of emergency numbers should be performed during off-peak
hours, such as in the early morning or late evening, when the emergency services tend
to be less busy.
62
Appendix
Part 15 of FCC rules
Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if not
installed and used properly, may cause interference to radio and television reception. This product
has been tested and found to meet the standards for a class B digital device, as specified in part
15 of the FCC rules.
These specifications are designed to provide reasonable protection against such interference
in a residential installation. However, there is no guarantee that interference will not occur in a
particular installation.
If this product causes interference to radio, VCR or television reception when it is in use, you
might correct the interference with any one or all of these measures:
•
•
Where it can be done safely, re-orient the receiving radio, VCR or television antenna.
To the extent possible, relocate the radio, VCR, television or other receiver with respect to the
telephone equipment.
•
If this telephone product runs on AC power, plug your product into an AC outlet that’s not on
the same circuit as one used by your radio, VCR or television.
•
Consult a dealer or an experienced radio/TV technician for help.
Modifications to this product, not expressly approved by the manufacturer, could void the
user’s authority to operate the equipment.
63
Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service, and all
questions about this product should be directed to: In the United States of America, call
1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of
purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales
package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the
following terms and conditions, when installed and used normally and in accordance with the
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for
products purchased and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials and workmanship
during the limited warranty period (“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service representative
repairs or replaces at the manufacturer’s option, without charge, a materially defective
PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished
replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace
it with a new or refurbished PRODUCT of the same or similar design. The manufacturer
retains the defective parts, modules, or equipment. Repair or replacement of the PRODUCT,
at the manufacturer’s option, is your exclusive remedy. The manufacturer returns the repaired
or replacement products to you in working condition. You should expect the repair or
replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of
purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the
terms of this limited warranty, this limited warranty also applies to repaired or replacement
PRODUCT for a period of either (a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or (b) the time remaining on the original one-year limited
warranty; whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
•
PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or
other liquid intrusion; or
•
•
PRODUCT that has been damaged due to repair, alteration, or modification by anyone other
than an authorized service representative of the manufacturer; or
PRODUCT to the extent that the problem experienced is caused by signal conditions,
network reliability or cable or antenna systems; or
•
•
PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic
serial numbers have been removed, altered or rendered illegible; or
•
PRODUCT purchased, used, serviced, or shipped for repair from outside the United States
of America or Canada, or used for commercial or institutional purposes (including but not
limited to products used for rental purposes); or
•
•
PRODUCT returned without a valid proof of purchase (see item 6 below); or
Charges for installation or setup, adjustment of customer controls, and installation or repair
of systems outside the unit.
64
Appendix
Limited warranty
5. How do you get warranty service?
To obtain warranty service in the United States of America, visit
dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s
manual. A check of the PRODUCT controls and features might save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit
and transportation and are responsible for delivery or handling charges incurred in the
transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or
replaced PRODUCT under this limited warranty. Transportation, delivery or handling charges
are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit.
If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not
meet the terms of this limited warranty, the manufacturer notifies you and requests that you
authorize the cost of repair prior to any further repair activity. You must pay for the cost of
repair and return shipping costs for the repair of products that are not covered by this limited
warranty.
6. What must you return with the PRODUCT to get warranty service?
You must:
a. Return the entire original package and contents including the PRODUCT to the service
location along with a description of the malfunction or difficulty; and
b. Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased
(PRODUCT model) and the date of purchase or receipt; and
c. Provide your name, complete and correct mailing address, and telephone number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and the manufacturer of
this AT&T branded PRODUCT. It supersedes all other written or oral communications related to
this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty
exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There
are no other express warranties. No one is authorized to make modifications to this limited
warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you might also
have other rights that vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to
one year from date of purchase. Some states/provinces do not allow limitations on how long
an implied warranty lasts, so the above limitation might not apply to you. In no event shall the
manufacturer be liable for any indirect, special, incidental, consequential, or similar damages
(including, but not limited to lost profits or revenue, inability to use the PRODUCT or other
associated equipment, the cost of substitute equipment, and claims by third parties) resulting
from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation or exclusion might not apply
to you.
Please retain your original sales receipt as proof of purchase.
65
Appendix
Technical specifications
Operating temperature
32°F — 122°F
0°C — 50°C
Power adapter input
Power adapter output
REN
AC120V 60Hz
AC6V 350mA
0.7B
66
Appendix
Index
A
F
AC power, 26
Feature summary, 15
Flash, 25
Announcement, 44–45
Answer a call, 21
Answering system, 42–51
Audible message alert, 17
Audio assist, 24
H
Handset tab, 9, 12
Home area code, 19
I
C
Important safety information, 60
Indicator lights, 4
Caller ID, 34–36
Caller ID special messages, 36
Call history, 36–41
Call history setting, 15
Call intercept, 49
Call screening, 49
Call screening setting, 17
Call waiting, 25
L
Limited warranty, 64–65
Local area code, 19
M
Make a call, 21
Memo, 48
Chain dialing, 22
Character chart, 30
Menu, 15–20
Message guard, 42
Message playback, 46–47
Message window displays, 5
Mute, 24
D
Date and time, 18
Day/time stamp, 46
Dial a directory number, 32
N
Dial a number from the call history,
38
New calls, 37
No AC power, 26
Dial a two-touch number, 28
Dialing formats, 38, 39, 40
Directory, 30–33
P
Pause, 21, 27, 31
Power adapter, 7
Power failure, 26
Pre-dialing, 21
Priority call, 49
Priority code, 17
Display dial, 23, 32, 38
Display screen messages, 6
DSL filter, 7, 10
E
End a call, 21
67
Appendix
Index
Q
Quick reference guide, 2–3
R
Recording time, 42
Redial, 23
Remote access, 50–51
Remote access code, 17
Remote access wallet card, 69
Remote commands, 50
S
Screen angle, 8, 11, 13
Screen icons, 5
Speakerphone, 21
Speed dial, 27
T
Tabletop installation, 11
Technical specifications, 66
Telephone installation, 7
Temporary tone dialing, 25
Toll saver, 17
Tones, 4
Troubleshooting, 52–58
Two-touch memory locations, 27–28
V
Voice prompts, 42
Volume control, 14
W
Wall-mount installation, 9
68
Appendix
Remote access wallet card
The wallet card below lists the commands needed to control your answering
system from any touch-tone telephone.
Cut along dotted line.
Call your telephone number, then enter
your three-digit remote access code
(preset to 500).
Action
Remote command
Play all messages.....................1
Play new messages..................2
Delete the message.................3 (during message
playback)
Delete all old messages........*3
Fold here.
Repeat or go back....................4
Stop..................................................5
Skip the message......................6
Turn system on or off.............0
CL4939 big button big display telephone/answering system
with caller ID/call waiting
© 2009 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property
licensed to Advanced American Telephones, San Antonio, TX 78219.
Printed in China.
Audio assist™ and Message guard™ are trademarks of Advanced American Telephones.
© 2009 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
Printed in China. Issue 4 AT&T 09/09.
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