AT T 9002 User Manual

2
User's Manual  
for 900 MHz  
Two-Line Cordless  
Speakerphone 9002  
Pa r t 2  
Please read Pa r t 1 — Impor ta nt Pr odu ct  
Infor ma tion, included in your package.  
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CONTENTS  
INSTALLATION................................. 3  
Table/Desk Installation .......................... 3  
Wall Installation ..................................... 5  
Belt Clip ................................................ 6  
OPERATING RANGE ........................14  
TELEPHONE MEMORY ....................15  
Storing Memory Numbers ................... 15  
Replacing Stored Memory Numbers ... 15  
Storing a Pause in a Memory Number . 15  
Dialing Memory Numbers ................... 15  
Memory Guard .................................... 15  
OPERATION..................................... 7  
Making a Call ......................................... 9  
Answering a Call ................................... 9  
Ending a Call ......................................... 9  
Redial .................................................... 9  
Handset Ringer Selection and  
Ringer OFF ........................................ 9  
Handset Ringer Volume ....................... 10  
Base Ringer Volume ............................. 10  
Speakerphone Volume ......................... 10  
TemporaryTone .................................. 10  
SpecialTelephone Services ................. 11  
Hold .................................................... 11  
Mute .................................................... 11  
Page ..................................................... 11  
Intercom ............................................. 11  
Conference Calls ................................. 12  
Switching a Conference Call  
BATTERIES .................................... 16  
Charging the Handset Battery Pack ..... 16  
Replacing the Handset Battery Pack ... 16  
IN CASE OF DIFFICULTY .................18  
to the Base ....................................... 12  
Four-Way Conference Calls ................. 12  
Headset Jack ........................................ 13  
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INSTALLATION  
L1  
L2  
L1/ L2  
Standard  
Electrical  
Outlet  
Modular  
Telephone Jacks  
OR  
Telephone Jacks  
Power cord  
Telephone line cords  
Table/Desk Installation  
1
Choose a spot near an electrical outlet and a telephone jack.  
This phone requires a modular telephone jack and a standard electrical  
outlet (110vAC). This outlet should not be controlled by a wall switch.  
2
Install the handset battery.  
(For an illustration of battery installation, see BATTERIES in this manual.)  
Remove the battery cover by pressing on the indentation and  
sliding downward.  
Install the battery pack so that the metal contacts on the bottom  
of the battery are aligned with the charging contacts in the battery  
compartment.  
Replace the battery cover by sliding it on its track up over the  
battery compartment until it snaps firmly in place.  
3
Set the dial mode.  
If you have touch tone service, set the switch on the side of the base  
to TONE. If you have dial pulse (rotary) service, set the switch to  
PULSE. Even if you have dial pulse service, you can still use telephone  
services requiring tone signals. See “Temporary Tone” in the  
OPERATION section of this manual.  
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INSTALLATION  
4
Connect the telephone line cord(s) to the base.  
If you ha ve a tw o-line ja ck, use only the white line cord. Plug  
one end into the jack labeled L1 /L2 on the back of the base.  
If you ha ve tw o sepa r a te ja cks, use both the white and clear  
line cords. Insert one end of the white line cord into the jack  
labeled L1 /L2 on the back of the base. Plug one end of the clear  
line cord into the jack labeled L2 on the back of the base.  
5
Connect the telephone line cord(s) to the modular telephone  
jack(s).  
If you ha ve a tw o-line ja ck , plug the free end of the white  
line cord into the modular telephone jack. Make sure the cord  
snaps firmly into place.  
If you ha ve tw o sepa r a te ja cks, plug the free end of the white  
line cord into the modular telephone jack for Line 1. Plug the free  
end of the clear line cord into the modular telephone jack for  
Line 2. Make sure the cords snap firmly into place.  
6
7
Connect the power cord.  
Plug the power adapter into the jack labeled 9V DC on the back of the  
base. Plug the AC adapter on the power cord into an electrical outlet.  
Charge the handset batteries for 1 6 hours.  
Place the handset face down in the base. The CHARGING light on the  
base goes on to show the handset is in the right position to charge the  
batteries.  
8
Check for dial tone.  
After the batteries are charged, press L, and listen for a dial tone.  
Then press l. If you do not hear a dial tone, turn to IN CASE OF  
DIFFICULTY in this manual.  
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INSTALLATION  
Wall Installation  
2-line Wall Jack  
Wall  
Mounting  
Base  
1
Follow Steps 1 –3 under Table/Desk Installation.  
2
Turn the base unit over, and attach the wall mounting base to  
the lower half of the base unit. Gently press down until it snaps  
firmly into place.  
3
4
Connect the power cord.  
Plug the power cord into the power jack on the back of the base. Run  
the cord under the tab on the bottom of the base and under the tab on  
the wall mounting base. Plug the AC adapter into an electrical outlet  
not controlled by a wall switch.  
Connect the line cord(s).  
If you ha ve a tw o-line ja ck, use the short white line cord (see  
illustration above). Insert one end of the short telephone line  
cord into the telephone jack labeled L1 or L1 /L2 on the rear  
of the telephone base. Feed the excess line cord under the tab  
on the bottom of the telephone base. Plug the line cord into a  
two-line wall jack. You will be connected to Lines 1 and 2  
— OR —  
If you ha ve tw o sepa r a te ja cks, use the short white line cord,  
and the long clear line cord. Insert one end of the short white  
telephone line cord into the telephone jack labeled L1 or L1 /L2  
on the rear of the telephone base. Feed the excess line cord under  
the tab on the bottom of the telephone base. Plug the short line  
cord into the standard one-line wall jack. You will be connected  
to Line 1.  
Insert one end of the long clear telephone line cord into the  
telephone jack labeled L2 on the rear of the telephone base. Feed  
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INSTALLATION  
the excess line cord under the tab on the bottom of the telephone  
base. Plug the line cord into your other one-line wall jack. You  
will be connected to Line 2.  
5
6
Mount the telephone on the wall jack.  
Position the telephone base so the mounting studs on the wall jack fit  
into the base of the telephone. Slide the telephone down on the  
mounting studs until the phone locks into place.  
Follow Steps 7 and 8 under Table/Desk Installation.  
CAUTION: Use only the AC power adapter supplied with this  
telephone. Class 2 Power Source. Input: AC 117V, 60 Hz,9W Output:  
DC 9V, 500mA  
Belt Clip  
If you wish, you can attach the belt clip to the cordless handset, following  
the illustrations below.  
To Remove  
To Attach  
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OPERATION  
Send a paging tone  
to handset/  
intercom between  
base and handset  
Mute the  
microphone  
Put a caller  
on hold  
Initiate a  
conference call  
Adjust speaker  
volume  
PULSE/TONE switch  
and Line 1 and Line 2  
RINGER switches on  
side of base  
Line 2 Activate speakerphone  
End a call  
Line 1 and Line 2 lights flash when  
handset or extension is in use  
Line 1 Activate speakerphone  
Light goes on when handset is charging in the base  
Light goes on when base is connected to power  
Directory Card  
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OPERATION  
Light goes on when  
intercom is in use  
Headset jack  
Volume HI/LO  
switch  
Light goes on  
when handset  
battery is low  
Line 1 – Make or  
answer a call  
End a call  
Line 2 – Make or  
answer a call  
Line 1 and Line 2  
buttons flash if  
base or extension  
is in use  
Temporary tone  
Change channel  
Begin two-way  
communication  
with base  
Store and access  
numbers in telephone  
memory  
Put a caller  
on hold  
Connect parties to  
conference call  
Redial last  
number dialed  
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OPERATION  
Making a Call  
1
Press and release L or l, and wait for a dial tone. The line  
button of the line youre using lights.  
2
When you hear a dial tone, dial the number.  
Answering a Call  
Press and release the flashing L or l button on the handset or the base  
to answer a call on that line. (You can also answer calls on the handset by  
pressing any key except o.) You can answer calls at the handset or at the  
base speakerphone.  
If you are on a call on one line, and wish to answer a call on the other line,  
press the line key of the new call. The first call is automatically put on hold.  
To return to the first call, press the line key of that call.  
Pressing o while youre on a line ends the call on that line.  
Ending a Call  
Press o on the handset to end a call on the handset  
— OR —  
Place the handset in the base to end a call on the handset  
— OR —  
Press o on the base to end a call at the base speakerphone.  
Redial  
The last number dialed on this phone (up to 16 digits) is stored in redial memory  
until you dial another number.  
1
Press L or l on the handset.  
2
When you hear a dial tone, press R.  
Handset Ringer Selection and Ringer OFF  
You can select from four different handset ringer styles for each line. You can  
also turn off one or both ringers.  
1
Press p, *.  
2
3
Press 1 for Line 1 or 2 for Line 2.  
Press 1, 2, 3 or 4 to select your ringer style. You will hear a sample  
of the ringer style  
— OR —  
Press 0 to turn the ringer off.  
4
Press p.  
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OPERATION  
Checking Handset Ringer Selection  
1
Press p, *.  
2
3
4
Press 1 for Line 1 or 2 for Line 2.  
Press *. You will hear the current ringer style selection.  
Press o to exit.  
NOTE: If youre on a call on one line and a call comes in on the other line,  
you will hear an alert” tone on your call.  
Handset Ringer Volume  
Adjust the handset ringer volume to high (H) or low (L) using the switch on  
the side of the handset.  
Base Ringer Volume  
Line 1 and Line 2 ringers on the base have been assigned different ringing  
styles. You can adjust the volume of the base ringers to HIGH, LOW or OFF  
using the switches on the side of the base.  
Speakerphone Volume  
Use + and - on the base to adjust the volume of the  
speakerphone.  
Temporary Tone  
NOTE: If you have touch tone service, you do not need to use the Temporary  
Tone feature.  
If you have dial pulse (rotary) service, this feature allows you to enter codes or  
tones needed to operate answering machines, or use electronic banking  
services, calling cards, and other special services. This feature will operate  
most special services; however, some services may actually require a touch  
tone line. To be sure, ask the company that provides the special service.  
1
Dial the call, then press *. Any buttons pressed after this send tone  
signals.  
2
After you hang up, the phone automatically returns to dial pulse  
(rotary) dialing.  
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OPERATION  
Special Telephone Services  
If you subscribe to special local telephone company services like Call Waiting  
or Call Forwarding, you can access them by pressing the line button of the line  
youre currently using whenever you would press the switchhook on a corded  
phone. This is like the Flash feature on some other phones.  
Hold  
1
Press H on the base or the handset to put a call on hold. The light  
for the line youve put on hold flashes on the handset and on the base.  
2
Press the appropriate line button, on either the handset or the base,  
to return to your call.  
Mute  
(Base Only)  
Mute allows you to hear your caller, but prevents the caller from hearing you.  
This can be helpful if you are using the base speakerphone in a noisy location.  
1
Press M on the base while on a call.  
2
To return to your conversation, press M again.  
Page  
The Page feature allows you to signal someone at the handset from the base.  
You can also use this feature to help you locate the handset.  
Press I on the base. The handset will ring for about 30 seconds. The  
person at the handset can then press I on the handset to open the intercom  
connection, or press o to stop the ringing before it stops automatically.  
Intercom  
1
Press I on the handset. The base sounds a tone, and the intercom  
is open. The person at the base only needs to speak toward the base  
to answer the handset.  
2
To close the intercom connection, press o on either the handset or  
the base.  
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OPERATION  
Conference Calls  
You can use both lines at the same time to set up a three-way conference call  
from the handset.  
1
Answer or make a call on one line.  
2
Press the other line button, and make or answer another call (your  
first call is automatically put on hold).  
3
Press F to connect all parties. Both line buttons are lit during a  
conference call.  
Switching a Conference Call to the Base  
1
Once youve established a conference call on the handset,press H.  
2
Press F on the base. Your conference call has now been transferred  
to the speakerphone.  
3
To transfer back to the handset, press H on the base, then press  
F on the handset.  
Four-Way Conference Calls  
The handset and base can be used together for a conference call.  
1
Establish a conference call using the handset (see “Conference Calls,”  
above).  
2
3
4
Press L on the base.  
Press l on the base.  
Press F on the base. Line 1, Line 2, the handset and the base are  
now conferenced.  
5
To exit the conference call, press o on the handset or on the base.  
NOTE: If the handset and base are too close together, a loud squeal due to  
“feedback” may occur.  
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OPERATION  
Headset Jack  
You can use this telephone hands-free when you install an optional headset  
and use the belt clip provided.  
1
Attach the belt clip (see Belt Clip” in the INSTALLATION section of  
this manual).  
2
Plug the headset (purchased separately) into the jack located on  
the right side of the handset. (For best results, use only an accessory  
headset with 2.5 mm plug.) Do not force the connection, but make  
sure the plug fits securely.  
3
Follow instructions under Making a Callor Answering a Call.”  
NOTE: The earpiece and microphone on the handset are disabled when the  
headset is plugged in.  
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OPERATING RANGE  
This cordless telephone operates at the maximum power allowed by the Federal  
Communications Commission (FCC). Even so, this handset and base can  
communicate over only a certain distance — which can vary with the locations  
of the base and handset, the weather, and the construction of your home or  
office. For best performance, keep the base antenna fully extended.  
If you receive a call while you are out of range,the handset might not ring — or  
if it does ring, the call might not connect when you press the line button.  
Move closer to the base, then press L or l to answer the call.  
If you move out of range during a phone conversation, you will hear noise or  
interference. To improve reception, move closer to the base.  
If you move out of range without pressing o, your phone will be left “off the  
hook.” To hang up properly, walk back into range, periodically pressing o.  
This cordless telephone has 10 channels available for maximum performance.  
If you notice noise or interference while using the handset:  
1
Press c.  
2
If the interference doesnt clear, continue to press c until you find  
a clear channel  
— OR —  
Move closer to the base and press c.  
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TELEPHONE MEMORY  
This cordless phone can store 10 telephone numbers that you can dial just by  
pressing p and a number button.  
Storing Memory Numbers  
1
Make sure the handset is off.  
2
3
4
Press p.  
Press a number button (0 to 9) to select a memory location.  
Enter the number (up to 16 digits) you want to store  
— OR —  
Press R to store the last number dialed.  
Press p. You will hear a confirmation tone.  
5
Replacing Stored Memory Numbers  
You can replace a stored number by storing a new number in its place.  
Storing a Pause in a Memory Number  
While storing a number in memory, press H where you want a 2-second  
pause to be stored. Each time you press H another 2-second pause is stored.  
For example, to store 9, PAUSE, 555–0123 in memory location 3: Press  
p, 3, 9, H, 5 5 5 0 1 2 3, p.  
Dialing Memory Numbers  
1
Press L or l.  
2
3
Press p.  
Press the number button (0–9) for the memory location of the number  
youre calling.  
Memory Guard  
The phone numbers you store in memory are protected from loss when you  
change the handset battery, or in the event of a power failure.  
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BATTERIES  
CAUTION: To reduce the risk of fire or injury to persons or damage to  
the telephone, read and follow these instructions carefully.  
Use only Replacement Battery 3740.  
Do not dispose of the battery in a fire. The cell might explode. Check  
with local codes for special disposal instructions.  
Do not open or mutilate the battery. Released electrolyte is corrosive  
and may cause damage to the eyes or skin. It may be toxic if swallowed.  
Exercise care in handling batteries in order not to short the battery  
pack with conducting materials such as rings, bracelets,and keys. The  
battery pack or conductor may overheat and cause harm.  
Charge the battery provided with or identified for use with this product  
only in accordance with the instructions and limitations specified in  
this manual.  
Make sure the battery is inserted properly so the metal contacts on the  
battery are aligned with the charging contacts in the battery  
compartment.  
Charging the Handset Battery Pack  
The batteries need charging when:  
The LOW BATT light on the handset is on.  
The phone does not respond when you press a line button, and the  
line buttons do not light.  
Place the handset in the base so the CHARGING light goes on. The batteries  
will be fully charged in 10 hours (16 hours for the first charge).  
NOTE: For optimum battery performance, do not place the handset in the  
base until the LOW BATT indicator lights.  
Replacing the Handset Battery Pack  
1
Remove the battery cover by pressing on the indentation and sliding  
downward.  
2
3
Lift out the old battery pack.  
Install the new battery pack so that the metal contacts on the bottom  
of the battery are aligned with the charging contacts in the battery  
compartment.  
4
Replace the battery cover by sliding it on its track up over the battery  
compartment until it snaps firmly in place.  
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BATTERIES  
5
The new battery pack must be charged before using this telephone.  
Place the handset in the base and allow it to charge for 16 hours. Your  
telephone might operate before that, but for best performance, let the  
handset battery pack charge fully.  
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IN CASE OF DIFFICULTY  
If you have difficulty operating this phone, try the suggestions below. If you  
still have trouble, call 1 800 722-9125.  
If the phone doesnt work at all, check these items first:  
Make sure the AC adapter is plugged in.  
Make sure the telephone line cord(s) is plugged firmly into the base unit  
and the modular telephone jack.  
Make sure the antenna is fully extended.  
If the LOW BATT light is on, the battery pack needs recharging. If the  
battery pack will not charge, replace it with Replacement Battery 3740.  
Make sure the battery pack is installed correctly.  
If you have dial pulse (rotary) service on your phone line, make sure the  
dial mode switch is set to PULSE.  
If the above suggestions dont solve the problem, try  
re-initializing the handset and base:  
1
Disconnect the power to the base.  
Remove the handset battery pack.  
Wait a few minutes.  
2
3
4
5
6
Connect the power to the base.  
Insert the handset battery pack.  
Put the handset in the base to re-initialize.  
If you hear noise or interference when using the phone.  
Make sure the base antenna is fully upright.  
You may be out of range. Move closer to the base.  
Press and release c to change to another of the 10 channels available.  
If the noise is exceptionally loud, move closer to the base before changing  
channels.  
Household appliances plugged into the same circuit as the base can  
sometimes cause interference. Try moving the appliance or the base to  
another outlet.  
The layout of your home or office might be limiting the operating range.  
Try moving the base to another location, preferably on an upper floor.  
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IN CASE OF DIFFICULTY  
If the phone does not ring when you receive a call:  
Make sure the handset ringer is on.  
Make sure the telephone line cord(s) is connected firmly to the base and  
the modular telephone jack(s).  
Make sure the AC adapter is plugged firmly into an outlet not controlled by  
a wall switch.  
You might be too far from the base; move closer.  
You might have too many extension phones on your telephone line to  
allow all of them to ring. Try unplugging some of them.  
Press c to change to another channel.  
If you hear other calls while using your phone:  
Press c to change to another channel.  
Disconnect the base from the modular jack and plug in a corded telephone.  
If you still hear other calls, the problem is probably in your wiring or local  
service. Call your local telephone service company.  
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