AMD ATI RADEON HD 2400 User Manual

ATI Radeon™  
HD 2400 Series  
User’s Guide  
P/N 137-41371-10  
iii  
Important Safety Instructions  
Read Instructions—All the safety and operating instructions should be read  
before the product is operated.  
Retain Instructions—The safety and operating instructions should be retained  
for future reference.  
Heed Warnings—All warnings on the product and the operating instructions  
should be adhered to.  
Compatibility—This option card is for use only with IBM AT or compatible UL  
Listed personal computers that have Installation Instructions detailing user  
installation of card cage accessories.  
Grounding—For continued protection against risk of electric shock and fire, this  
accessory should be installed only in products equipped with a three-wire  
grounding plug, a plug having a third (grounding) pin. This plug will only fit into a  
grounding-type power outlet. This is a safety feature. If you are unable to insert  
the plug into the outlet, contact your electrician to replace the obsolete outlet. Do  
not defeat the safety purpose of the grounding-type plug.  
Secure Attachment—All card securement pins shall be completely tightened as  
to provide continuous bonding between the option card and the PC chassis.  
Lightning—For added protection for this product during a lightning storm, or  
when it is left unattended and unused for long periods of time, unplug it from the  
wall outlet, and disconnect the antenna or cable system. This will prevent  
damage to the product due to lightning and power-line surges.  
Power Lines—An outside antenna system should not be located in the vicinity of  
overhead power lines or other light or power circuits, or where it can fall into such  
power lines or circuits.  
Note: This graphics card is for use only with compatible UL Listed  
personal computers that have installation instructions detailing user  
installation of card cage accessories.  
 
iv  
Contents  
System Requirements  
1
Before You Begin  
5
Record the Serial and Part Numbers  
Install the Graphics Card  
Installing and Configuring Displays . . . . . . . . . . . 7  
Connections  
Adapters  
Supported Display Connections  
9
Help  
16  
Capturing Video  
32  
Avivo™ Video Converter  
CrossFire™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Basic Requirements  
37  
37  
38  
41  
Installing CrossFire™ Graphics Cards  
Installing CrossFire™ Graphics Cards  
Enabling CrossFire™  
vi  
Troubleshooting  
46  
49  
50  
50  
52  
52  
Determine the System Card Bus Type  
Reinstalling Drivers  
Product Registration  
Customer Care  
Additional Accessories  
Compliance Information  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
1
Introduction  
This guide will help you get your hardware and software installed. Use the  
ATI Catalyst™ Control Center to access the comprehensive help system,  
generate a problem report, and get the software version information.  
System Requirements  
Hardware  
AMD Athlon® or Intel® Pentium® 4  
512MB of system memory; 1GB or more for best  
performance.  
Optical drive for installation software (CD-ROM or  
DVD-ROM drive).  
power supplies, see ati.amd.com/certifiedpsu  
CrossFire™  
Requirements  
To implement an CrossFire™ configuration using the ATI  
Radeon™ HD 2400 Series, requires:  
A CrossFire™ certified motherboard with two (2) PCI  
Express® x16 slots and correct PCIe™ chipset driver.  
A second ATI Radeon™ HD 2400 Series graphics  
card.  
Two CrossFire™ internal bridge interconnects.  
A specialized PCI Express® 550 watt or greater power  
supply. Consult your computer system manual to  
ensure the power supply is designed to accommodate  
a high-end graphics card with a peak dissipation above  
150 watts.  
For an up-to-date listing of CrossFire™ certified  
motherboards, see  
For an up-to-date listing of certified power supplies, see:  
                   
2
3
Installing the Graphics Card  
This topic guides you through the installation of the graphics card.  
Before You Begin  
Before you begin installing the graphics card, do the following.  
Record the Serial and Part Numbers on page 3.  
Uninstall Old Graphics Drivers on page 4.  
When you have completed the above procedures, do the following:  
Install the Graphics Card on page 5.  
Record the Serial and Part Numbers  
To register the graphics card, you need the serial number and part number  
printed on the graphics card.  
1
Look for the serial number and part number on the graphics card.  
Note: They are usually located on a sticker on the back of the card,  
and are shown in boldface and underlined in the illustration that  
follows.  
Sample serial number and part number arrangement  
2
Write down these numbers before installing the graphics card.  
           
4
Uninstall Old Graphics Drivers  
To ensure successful installation of the graphics card driver, uninstall the  
graphic drivers for the existing graphics card before removing the graphics  
card from the computer.  
Depending on the operating system, choose either the Windows® XP or  
Windows Vista™ uninstall procedure:  
• Uninstall old graphics drivers (Windows® XP) on page 4.  
• Uninstall old graphics drivers (Windows Vista™) on page 4.  
Uninstall old graphics drivers (Windows® XP)  
1
With the current graphics card still in the computer, close all open  
applications.  
2
3
From the Control Panel, select Add/Remove Programs.  
Select the current graphics card drivers, and then click Add/Remove.  
The Wizard helps remove the current display drivers.  
Note: If the previously installed graphics card has any additional  
software installed, it may also be removed at this point. For example,  
DVD player or multimedia applications.  
4
Turn off the system after removing the drivers.  
Uninstall old graphics drivers (Windows Vista™)  
1
With the current graphics card still in the computer, close all open  
applications.  
2
From Control Panel, double-click Programs and Features, and  
then select the graphics card driver from the list of software programs.  
3
4
Click Uninstall.  
If the Programs and Features uninstall confirmation dialog  
appears, click Yes.  
Note: If the previously installed graphics card has any additional  
software installed, it may also be removed at this point. For example,  
DVD player or multimedia applications.  
5
Turn off the system after removing the drivers.  
               
5
Install the Graphics Card  
1
Make sure the computer, monitor, and other peripheral devices are  
off.  
2
Unplug the computer power cord and disconnect cables from the back  
of the computer.  
Caution! To avoid possible damage to the motherboard, wait  
approximately 20 seconds after unplugging the power cord before  
disconnecting a peripheral or removing a component from the  
motherboard.  
3
4
Remove the computer cover.  
If necessary, consult the computer manual for help removing the  
cover.  
Caution! To avoid possible damage to the computer components,  
discharge your body’s static electricity by touching the power supply  
case or the metal surface of the computer chassis.  
Remove any existing graphics cards from the computer.  
Warning! Some graphics cards can get hot while  
operating. Wait about five minutes after turning off the  
computer before touching the card.  
5
6
Locate the appropriate slot for the graphics card and, if necessary,  
remove the metal back-plate cover.  
Note: High-performance graphics cards require good airflow to  
prevent overheating. Ensure adequate airflow around the card.  
Align the graphics card with the slot and press it in firmly until the  
card is fully seated.  
7
8
Fasten the graphics card securely.  
Make sure the cables are not interfering with anything inside the  
computer (for example, a cooling fan) and then replace the computer  
cover.  
 
6
9
and then plug in the computer and monitor power cords.  
Note: For troubleshooting information, see Reference on page 43.  
Note: For information on connecting monitors, see Installing and  
Configuring Displays on page 7.  
Note: If you are installing a CrossFire™ configuration, see  
CrossFire™ on page 37.  
7
Installing and Configuring Displays  
Connections  
The following illustrates some common connections on the ATI Radeon™  
HD 2400 Series graphics cards. The connections available may vary by  
model.  
Sample 1: ATI Radeon™ HD 2400 Series Connections  
Legend  
1
DVI-I Dual Link connection (Provides audio and video digital  
signals. It provides HDMI™ output that is compatible with most  
HDMI™ devices.)  
2
3
S-Video connection (Video In/Video Out)  
SVGA connection  
       
8
Sample 2: ATI Radeon™ HD 2400 Series Connections  
Legend  
1
2
3
DMS-59 connection (Supports up to two DVI devices)  
S-Video connnection (Video Out)  
SVGA connection  
Adapters  
The following illustrates the adapters you can use to connect the graphics  
card to other display devices.  
ATI DVI-to-VGA Adapter  
ATI DVI to HDMI™ Adapter  
The HDMI™ adapter is a proprietary adapter  
manufactured and sold by AMD approved  
manufacturers (like Wieson Technologies Co., Ltd.)  
that has a specific detection mechanism to allow  
properly configured graphics cards to pass HDMI™  
signals through a DVI connection to an HDMI™  
compliant device.  
ATI DVI-to-HDTV Adapter  
               
9
ATI 9-Pin Cable for Video Input/Video Output  
ATI 9-pin HDTV Output Cable  
DMS-59-to-Two DVI-I Adapter Cable  
Supported Display Connections  
To ensure the highest possible performance, only one display device is  
supported when CrossFire™ is active. When CrossFire™ is active other  
display devices connected to the other connections on both graphics cards  
are rendered inactive.  
If additional displays are required when CrossFire™ is active, use either  
SurroundView™ (included on the installation CD, custom software install)  
or an additional graphics card.  
The graphics card provides hardware support for DVI-I and VGA  
monitors, and HDMI™ HDTVs (using a DVI-to-HDMI™ adapter). It also  
provides TV output via the S-Video (VIVO) connection in composite,  
S-Video, and component TV formats.  
The following table shows display configurations available when  
CrossFire™ is not enabled.  
Display  
Connections  
Cathode ray  
tube analog  
display  
SVGA connection and VGA cable  
DVI-I connection and DVI-I-to-VGA adapter and VGA  
cable  
LCD display  
DVI-I connection and DVI cable  
DVI-I connection and DVI-I-to-VGA adapter and VGA  
cable  
             
10  
Display  
TV  
Connections  
DVI cable and DVI-to-HDTV adapter and RCA cables  
S-Video connection and S-Video cable  
S-Video connection and ATI 9-Pin HDTV Output Cable  
and RCA cablest  
HDTV display  
HDMI™ HDTV  
DVI connection and DVI cable  
DVI cable and DVI-to-HDTV adapter and RCA cables  
S-Video connection and ATI 9-Pin HDTV Output Cable  
and RCA cables  
S-Video connection and S-Video cable  
DVI connection and DVI-to-HDMI™ adapter and HDMI™  
cable  
Installing and Configuring Displays  
Connect the monitor  
1
2
3
Make sure the computer and monitor are off.  
Plug the monitor cables into their appropriate connectors.  
Power on the monitors first and then restart that computer so that  
Windows® can detect the new hardware settings.  
4
When the New Hardware Found Wizard appears, at the appropriate  
prompt insert the installation CD to load the drivers for the graphics  
card.  
Once the drivers and software have been installed, configure the  
display.  
Configure the display  
1
Navigate to the Control Panel and choose Display, or right-click on  
the desktop and choose Properties.  
2
Choose the Settings tab and select the screen resolution and color  
depth that best suit your requirements and your display’s  
performance.  
3
Click Advanced and then select the Monitor tab.  
         
11  
4
Choose a refresh rate from the drop-down list.  
Caution! Choosing a refresh rate unsupported by your display may  
damage your display. Consult your display’s documentation if  
necessary.  
5
6
Click OK to return to the desktop.  
Once you have configured the main display you can configure any  
other displays that are connected.  
To configure another display, do the following:  
a) From the Start menu click Control Panel, and then click  
Display.  
b) To access the basic multi-monitor configuration settings, click  
the Settings tab .  
c) Select the Monitor icon identified by the number 2.  
d) Click Extend my Windows desktop onto this monitor.  
e) Set the Screen Resolution and Color Quality as appropriate  
for the second monitor. Click Apply or OK to apply these new  
values.  
Note: When using multiple monitors with the graphics card, one  
monitor will always be the Primary display. Any additional monitors  
will be designated as Secondary.  
Note: You can also enable and configure multiple monitors using the  
ATI Catalyst™ Control Center.  
           
12  
13  
Installing Software and Drivers  
Software is provided to take advantage of all the features of your ATI  
graphics card, including:  
• Graphics card driver  
ATI Catalyst™ Control Center  
• HydraVision™ software (included in the Custom install)  
• SurroundView™ software (included in the Custom install)  
• Avivo™ video converter software (included in the Custom  
install)  
Install the software  
To install or remove the drivers, you must have administrator rights or be  
logged on as a user with administrator rights.  
Make sure your monitor cable is properly connected before you begin.  
Note: The installation dialog displays in English if your operating  
system’s language is not supported.  
1
Insert the ATI installation CD into the computer.  
If Windows® runs the CD automatically, proceed to step 3.  
Double-click the CD, double-click ATISETUP, and then click OK.  
2
3
Follow the on-screen instructions, and then select either Express or  
Custom Install.  
Note: Not all software components are installed using the Express  
installation. Custom installation allows you to select individual  
software components for installation.  
Tip! If the installer fails to install the driver or you have a software  
conflict, you can download the latest software from ati.amd.com and  
then install it.  
           
14  
15  
ATI Catalyst™ Control Center  
The ATI Catalyst™ Control Center is software that provides access to the  
display features of the graphics card. Use the ATI Catalyst™ Control  
Center to fine-tune your graphics settings, enable or disable connected  
display devices, and change the orientation of the desktop. Many features  
display previews of the changes before they are applied.  
The ATI Catalyst™ Control Center offers two views:  
• Basic View is a simplified view that includes wizards to get the  
inexperienced user up and running.  
• Advanced View allows the experienced user to configure the  
complete feature set of the software.  
You can customize the ATI Catalyst™ Control Center for easy access to  
the features you use most.  
     
16  
Start ATI Catalyst™ Control Center  
Start ATI Catalyst™ Control Center from one of the following access  
points:  
Access Point  
Instructions  
Windows®  
Desktop  
1. Right-click the Windows® desktop.  
2. Fom the short menu, select ATI Catalyst® Control  
Center.  
Windows® Start  
Menu  
From the Windows® task bar, click Start, and then select  
Programs > ATI Catalyst™ Control Center.  
Windows®  
System Tray  
1. Right-click the ATI icon in the Windows® System Tray.  
2. Fom the short menu, select ATI Catalyst® Control  
Center.  
Desktop shortcut  
When you first installed the ATI Catalyst® Control Center,  
the setup wizard provided you with the option of placing a  
shortcut on the desktop. If you chose this option, you can  
Double-click the ATI Catalyst® Control Center desktop  
shortcut.  
Predefined hot  
keys  
Press the predefined combination of keys, Ctrl+Alt+C to  
launch ATI Catalyst® Control Center, or you can define  
your own hot key sequence by using the ATI Catalyst®  
Control Center Hotkey Manager.  
Help  
The ATI Catalyst™ Control Center Help provides conceptual information  
to help you understand the graphics technology implemented in the  
graphics card, and detailed instructions on how to optimize your graphics  
environment. You can also use the ATI Catalyst™ Control Center Help  
feature to access usage information, generate a problem report, and get the  
software version information.  
Access help  
Right-click the Windows® desktop, select ATI Catalyst™ Control  
Center, choose Advanced, and then do either of the following:  
• Press F1 at any time to get specific help on the feature or aspect  
displayed.  
• From the ATI Catalyst™ Control Center Dashboard, click Help.  
             
17  
These topics describe how to use the TV display and video capture features  
of your graphics card.  
Viewing the PC’s Display on TV or HDTV on page 17.  
Connecting to a TV, VCR, or HDTV on page 18.  
Capturing Video on page 30.  
Avivo™ Video Converter on page 32.  
Viewing the PC’s Display on TV or HDTV  
The graphics card has TV out capability. You can attach the graphics card  
to a TV and a monitor at the same time. If your graphics card has video  
input capability, you can also connect it to a VCR and record the monitor’s  
display.  
Warning! IMPORTANT INFORMATION for European Customers.  
Some PC monitors in Europe cannot be used simultaneously with TV  
display. When you enable TV display in Europe, the refresh rate for  
the monitor and TV is set to 50 Hz. Some monitors may not support  
this refresh rate and could be damaged.  
Check the documentation supplied with the monitor to see if the  
monitor supports a refresh rate of 50 Hz. If the monitor does not  
support 50 Hz (or if you are not sure), do not use your monitor as a  
secondary display.  
TV display is useful for giving presentations and watching movies, or  
playing games on a screen larger than a typical monitor. The following tips  
will help you get the most out of the TV out feature.  
Using a Monitor vs. Using TV Display  
Using the TV as the primary computer display can be useful; however, the  
display on the monitor may change or looked squashed. This distortion  
occurs because the display adjusts to fit the dimensions of the TV. To  
correct the monitor display, use the monitor control buttons to adjust its  
display size and position.  
Some single-frequency monitors may not work with TV display enabled. If  
you experience problems when TV display is enabled, disable TV display  
to restore the monitor’s display.  
           
18  
Viewing Text on a TV  
A TV is designed primarily to show moving images. The large dot pitch of  
a TV will yield poor quality static images. The small text sizes commonly  
used for PC desktops can appear blurred or unclear on a TV. You can  
compensate for this degradation by using larger fonts.  
Using a TV as the Only Display  
If you plan to move the computer to a place where you are using TV display  
only, make sure that you have the TV display feature enabled prior to  
disconnecting the monitor.  
The maximum display resolution for TV is 1024×768. Choosing a  
resolution higher than this will cause the TV display to disappear if it is the  
only display device.  
Using Games and Applications  
Some older games and applications may instruct the graphics card to run  
under a specific display mode. This may cause the TV display to turn off  
automatically or become scrambled (the PC monitor or LCD display will  
not be affected). The TV display will be restored once you exit the game or  
if you restart the computer.  
Connecting to a TV, VCR, or HDTV  
You can connect the graphics card to a TV, HDTV, or VCR in several  
ways, depending on the inputs the TV supports. To ensure the highest  
quality graphics, choose the connection available that provides the best  
signal.  
Connections supported, in descending order of quality:  
• HDMI™ (available on HDTV only)  
• DVI (available on HDTV only)  
• Component  
• Composite  
• S-Video  
Note: If the TV has cable input only, connect the graphics card to the  
TV through a VCR or an RF modulator, which is available from most  
electronics stores.  
Note: Copy-protected DVDs restrict playback to 480i and 480p  
modes.  
           
19  
Note: For maximum performance when watching DVD movies or  
playing computer games on the TV, find the mode and screen  
exclusively.  
This topic includes the following procedures:  
Connect to an HDMI™ HDTV (DVI-to-HDMI™) on page 19.  
Connect to an HDTV or component video device (DVI-to-Component  
Video using ATI DVI-to-HDTV adapter) on page 22.  
Connect to an HDTV or component video device (S-Video-to-  
Component Video using ATI 9-Pin HDTV Output Cable) on page 24.  
Connect to a composite video device (S-Video-to-S-Video or  
Composite Video) on page 26.  
Connect to a European video device (S-Video to SCART using  
composite video adapter) on page 28.  
Connect to an HDMI™ HDTV (DVI-to-HDMI™)  
Note: This option is available on graphics cards that support  
HDMI™.  
1
2
Before connecting an HDMI™ HDTV, attach a monitor to the  
computer and install the video drivers.  
Make sure the computer and monitor are off.  
       
20  
HDMI™-to-HDMI™ connectors  
Legend  
1
2
3
4
5
6
Computer  
DVI connection on the graphics card  
DVI-to-HDMI™ adapter  
HDMI™-to-HDMI™ cable  
HDMI™ connection on the HDTV  
HDMI™ HDTV  
3
4
Connect the DVI-to-HDMI™ adapter to the DVI connection on the  
graphics card.  
Connect one end of the HDMI™-to-HDMI™ cable to the DVI-to-  
HDMI™ adapter. Connect the other end of the HDMI™-to-HDMI™  
cable to the HDMI™ connection on the HDMI™ HDTV.  
5
6
If necessary, configure the HDTV for external audio. For more  
information, see the documentation that came with the TV.  
Power on the monitor and HDTV, and then power on the computer.  
The HDTV will not display anything until Windows® starts.  
   
21  
7
Configure the HDTV using the ATI Catalyst™ Control Center,  
Displays Manager and DTV(HDMI) .  
Connect to an HDTV (DVI-to-DVI)  
1
Before connecting an HDTV, attach a monitor to the computer and  
install the video drivers.  
2
Maker sure the computer and monitor are off.  
DVI-to-DVI connectors  
Legend  
1
2
3
4
DVI connection on the graphics card and the HDTV  
HDTV  
DVI-to-DVI cable  
Computer  
3
Connect one end of the DVI cable to the DVI connection on the  
graphics card. Connect the other end of the DVI cable to the DVI  
connection on the HDTV.  
4
5
Connect one end of a sound cable to the computer sound card.  
Connect the other end of the cable to the sound input on the HDTV.  
Configure the HDTV for external audio. For more information, see  
the documentation that came with the HDTV.  
     
22  
6
7
Power on the monitor and HDTV, and then power on the computer.  
The HDTV will not display anything until Windows® starts.  
Configure the HDTV using the ATI Catalyst™ Control Center,  
Displays Manager and DTV(DVI).  
Connect to an HDTV or component video device  
(DVI-to-Component Video using ATI DVI-to-HDTV adapter)  
1
Before connecting an HDTV, attach a monitor to the computer and  
install the video drivers.  
2
Make sure the computer and monitor are off.  
DVI to component video connectors  
Legend  
1
2
3
4
Computer  
DVI connection on the graphics card  
ATI DVI-to-HDTV adapter (standard dip-switch settings) .  
RCA patch cables (available from consumer electronics dealer, not to  
exceed 50 feet or 15 meters.  
5
6
Component video connection on the HDTV  
HDTV (Set to YPbPr input. For information specific to the device, see the  
HDTV manual.)  
       
23  
3
Set the ATI HDTV Component Video Adapter DIP switches.  
Configure the DIP switches to set the appropriate display mode and  
aspect ratio. This sets the modes which appear when you select Show  
all Modes in the ATI Control Panel.  
a) Set the display mode  
Note: DIP switch 3 is always off (540p is not supported).  
Note: Set all DIP switches on that correspond to the modes the  
component input device supports; for further details, consult the  
manual for the component video input device.  
The six DIP switches on the ATI HDTV Component Video Adapter  
enable four, standard HDTV video modes: 480i, 480p, 720p,and  
1080i. The default setting is 480i or 480p, depending upon the  
component input device. In the following example, 480i, 480p, and  
1080i are supported.  
Use a small, flat-head screwdriver to set the switches. The up position  
is on and the down position if off. Set the switches on for all modes  
that the HDTV or component input device supports.  
Display Mode Switch Settings  
b) Set the Aspect Ratio.  
If the display supports 16:9 aspect ratio, set DIP switch 6 (16:9) on.  
This switch toggles between 4:3 and 16:9. Off is 4:3.  
Aspect Ratio Switch Settings  
In the previous examples, the component input display supports 480i,  
480p, 1080i, and 16:9.  
4
Attach the ATI DVI-to-HDTV component video adapter to the DVI  
connection on the graphics card.  
             
24  
5
Matching the colors on the connections, connect one end of the RCA  
patch cables to the ATI DVI-to-HDTV component video adapter.  
Connect the other end of the RCA patch cables to the component  
video connections on the HDTV.  
6
7
8
Connect one end of a sound cable to the computer sound card.  
Connect the other end of the cable to the sound input on the HDTV.  
If necessary, configure the HDTV for external audio. For more  
information, see the documentation that came with the TV.  
Power on the monitor and HDTV, and then power on the computer.  
The HDTV will not display anything until Windows® starts.  
9
Configure the HDTV using the ATI Catalyst™ Control Center,  
Displays Manager.  
Connect to an HDTV or component video device  
(S-Video-to-Component Video using ATI 9-Pin HDTV Output  
Cable)  
1
Before connecting an HDTV, attach a monitor to the computer and  
install the video drivers.  
2
Make sure the computer and monitor are off.  
 
25  
S-Video to Component Video (using the ATI 9-Pin HDTV Output Cable)  
Legend  
1
2
3
4
Computer  
S-Video connection on the graphics card  
ATI 9-Pin HDTV output cable  
Male RCA patch cables (available from consumer electronics dealer, not  
to exceed 50 feet or 15 meters.)  
5
6
Component video connection on the HDTV  
HDTV (Set to YPbPr input. For information specific to the device, see the  
HDTV manual.)  
3
4
Attach the ATI 9-Pin HDTV Output Cable to the S-Video connection  
on the graphics card.  
Matching the colors on the connectors, connect one end of the RCA  
patch cables to the ATI 9-Pin HDTV output cable. Connect the other  
end of the RCA patch cables to the component video connections on  
the HDTV.  
5
6
Connect one end of a sound cable to the computer sound card.  
Connect the other end of the cable to the sound input on the HDTV.  
If necessary, configure the HDTV for external audio. For more  
information, see the documentation that came with the TV.  
 
26  
7
8
Power on the monitor and HDTV, and then power on the computer.  
The HDTV will not display anything until Windows® starts.  
Configure the HDTV using the ATI Catalyst™ Control Center,  
Displays Manager.  
Connect to a composite video device  
(S-Video-to-S-Video or Composite Video)  
1
Before connecting a composite video device, attach a monitor to the  
computer and install the video drivers.  
2
Make sure the computer and monitor are off.  
S-Video to S-Video or Composite Video  
Legend  
1
2
3
4
5
S-Video connector to graphics card  
S-Video connection on graphics card  
Composite video connector  
S-Video connector  
Composite video and S-Video connections on TV or VCR  
   
27  
3
4
Connect the S-Video connector on the composite video cable to the  
S-Video connection on the graphics card. Connect the other end of the  
composite video cable to either the S-Video or composite video  
connection on the composite video device.  
Power on the monitor and composite video device, and then power on  
the computer.  
The composite video device will not display anything until  
Windows® starts.  
5
Configure the composite video device using the ATI Catalyst™  
Control Center, Displays Manager.  
28  
Connect to a European video device (S-Video to SCART using  
composite video adapter)  
1
Before connecting a European video device, attach a monitor and  
install the video drivers.  
2
Maker sure the computer and the monitor are off.  
S-Video to SCART connectors  
Legend  
1
2
3
4
5
6
S-Video out connection on graphics card  
S-Video to composite adapter/cable  
Composite cable  
SCART adapter  
Audio mini-jack connection on sound card  
Left and right RCA audio connectors  
       
29  
3
If the video device accepts PAL input, you must change the NTSC/  
PAL setting on the video card to PAL. NTSC is the TV standard used  
in North America. PAL is the TV standard for most of Europe, Africa,  
Asia, Japan, South Korea, and the Philipines.  
Note: You can also change the NTSC/PAL settings through software  
using the ATI Displays control panel. For more information, see the  
Help for ATI Displays.  
a) Disconnect the monitor cable from the graphics card.  
b) Remove the graphics card from the computer.  
c) Locate the orange switch on the back of the card.  
Switch Positions for NTSC and PAL  
d) Use a sharp pencil to move slider switch number 1 as shown in  
the preceding illustration.  
e) Re-install the graphics card into the computer and reconnect the  
monitor.  
4
5
Connect the S-Video connector on the S-Video to composite video  
adapter/cable to the S-Video connection on the graphics card.  
Connect the other end of the S-Video to composite video adapter/  
cable to the SCART adapter.  
6
7
Attach the SCART adapter to the video device.  
Connect one end of a sound cable to the computer sound card.  
Connect the other end of the cable to the sound input on the TV.  
8
9
If necessary, configure the TV for external audio. For more  
information, see the documentation that came with the TV.  
Power on the monitor and TV or VCR, and then power on the  
computer.  
The TV will not display anything until Windows starts.  
10 Configure the TV using the ATI Catalyst™ Control Center, Displays  
Manager.  
   
30  
Capturing Video  
Some versions of the ATI Radeon™ HD 2400 Series graphics card can  
capture video from a camcorder, VCR, or TV. Use a video editing  
application to add effects, make changes, or stream the video on the  
Internet.  
The audio and video output connectors on a TV, camcorder, or VCR will  
be similar to those depicted in the following illustration. Use composite  
video out or S-Video out; S-Video out provides better results.  
Video capture connections  
Legend  
A
B
1
Composite in and out connectors  
S-Video in and out connectors  
Graphics card  
2
Video in/video out cable  
3
Typical video in of TV, VCR, or camcorder connections  
     
31  
Legend  
4
Typical video out of TV, VCR, or camcorder connections  
Connecting a media device for video capture  
Use a video in/video out cable to connect the S-Video connection on the  
graphics card to the S-Video connection on a TV, VCR, or camcorder.  
Capture video to a computer  
1
Connect one end of the cable to the S-Video connection on the  
graphics card. Connect the other end of the cable to video out on the  
media device.  
Note: S-Video and composite extension cables are available from  
most consumer electronics dealers.  
2
3
Start the video capture software in record mode. For more  
information, see the documentation that came with the video capture  
software.  
Power on the TV or hit Play on the TV or VCR.  
Note: To capture sound, you must connect the line out port of the  
media device to the line in port of the sound card. Audio cables are  
available from consumer electronics dealers.  
Setting the Windows® Volume Control  
For correct audio performance, the sound card line input must be active.  
Depending on the operating system you use, choose either the Windows®  
XP or Windows Vista™ procedure:  
Display the Line Input settings (Windows®)  
Display the Line Input settings (Windows Vista™)  
Display the Line Input settings (Windows®)  
1
On the taskbar, right-click the Volume icon, which is usually in the  
lower-right corner of the desktop.  
If the volume icon is not in the System Tray, do the following:  
a) Click Start, and then click Control Panel.  
         
32  
b) Double-click Sounds and Audio Devices.  
c) In the Volume tab, select Place volume icon in the taskbar.  
2
3
Click Open Volume Controls.  
If the Line-In volume control is not visible, click Options, and then  
click Properties.  
4
5
Select the Line-In volume checkbox, and then click OK.  
If the Mute checkbox is selected, clear it to cancel muting.  
Display the Line Input settings (Windows Vista™)  
1
2
3
In the taskbar, right-click the Volume icon, which is usually in the  
lower-right corner of the desktop.  
Choose Recording Devices, select the Line In icon, and then click  
Properties.  
Click the Levels tab and then drag the volume control to increase the  
volume. Click OK.  
Avivo™ Video Converter  
The wizard-based ATI Avivo™ Video Converter changes a video file from  
one format to another.  
Use the Avivo™ Video Converter when you want to:  
• Send video files by E-mail.  
• Present video files on a web site.  
• Make files compatible with a specific video format.  
• Reduce video file size.  
• Convert video files for uploading to an Apple® iPod® Video,  
Sony® PSP, or Windows® Mobile-based Portable Media Center  
device.  
         
33  
Avivo™ Video Converter Formats  
To create  
Use this Format  
Generic MPEG-1 video files. Standard  
MPEG-1 and MPEG-2 formats achieve very  
high compression rates and are portable to  
most computers.  
MPEG-1  
Generic MPEG-2 video files. Standard  
MPEG-1 and MPEG-2 formats achieve very  
high compression rates and are portable to  
most computers.  
MPEG-2  
Generic MPEG-4 video files. Standard  
MPEG-4 format provides good quality at low  
bit rates; very high compression is possible.  
MPEG-4 (DivX Compatible)  
Windows® Media Video  
Generic Windows® Media Video files.  
Windows® Media Video format is best for  
streaming video.  
Video for creating video CDs.  
Video for creating a super video CD.  
Video for DVD authoring.  
Video CD  
Super Video CD  
DVD  
Video for viewing on a Portable Media  
Center device.  
Portable Media Center*  
Video for viewing on a Sony® portable  
gaming device.  
Sony® portable gaming  
device*  
Video for viewing on an iPod® Video.  
iPod® Video*  
*For details on uploading files to a portable device see the device  
manufacturer’s user’s guide or Help.  
Open the ATI Avivo™ Video Converter  
Note: The ATI Avivo™ Video Converter software is not installed if  
you choose Express install when installing the ATI software and  
drivers from the installation CD. The ATI Avivo™ Video Converter  
software is listed in the installation options of the Custom install.  
1
From the Windows® desktop, click start, and then select Programs  
> Catalyst Control Centre > Catalyst Control Center - Basic.  
2
3
Click the Easy Setup Wizards tab.  
From the list of wizards, choose Avivo Video Converter.  
 
34  
4
5
Click Go.  
The Avivo™ Video Converter Wizard opens.  
Follow the Avivo™ Video Converter wizard instructions.  
Note: The Start Over button returns the wizard to the Easy Setup  
Wizards page.  
Upload video to a video iPod®  
1
2
3
Start iTunes®.  
In the File menu, select Add File to Library.  
Navigate to the converted files and drag the converted files to  
iTunes®.  
The converted video files are added to iTunes®.  
Connect a video capable iPod® to the computer.  
iTunes® copies the files to the iPod® automatically.  
4
Upload video to a Windows® Mobile-based Portable Media  
Center  
1
2
3
Start Windows®Media Player®, open the File menu, select Add to  
Library, and then choose Add Folder.  
In the Add Folder dialog, browse to and then click the folder where  
the Portable Media Format files are located.  
Click OK.  
The video files are added to the Windows®Media Player® library.  
Connect a Portable Media Center device to the computer.  
Click the Sync tab and then click Start Sync.  
4
5
   
35  
Upload video to a Sony® PSP  
1
2
3
Connect a Sony® PSP to the computer using a USB connector.  
Switch on the Sony® PSP.  
Using the Sony® PSP system software, navigate to the top of the  
Settings list and select USB Connection.  
The system detects a new removable disk drive.  
4
Transfer the video files to the MP_ROOT\100MNV01 folder of the  
Memory Stick Duo™.  
Note: Make sure to resolve file name duplicatation before transferring  
the files to the Sony® PSP.  
   
36  
37  
CrossFire™  
CrossFire™ is a multi-GPU performance gaming platform, using  
CrossFire™-ready motherboards and CrossFire™-compatible graphics  
cards.  
CrossFire™ works with all 3D games and applications. If ATI Catalyst™  
A.I. is enabled in the ATI Catalyst™ Control Center software, the optimal  
rendering mode available for the application is automatically selected.  
Performance enhancements experienced on a CrossFire™ system depend  
on the application or game being used. Performance improvement of up to  
100% have been recorded. The latest graphics-intensive programs will  
generally see over 80% performance improvement at high resolutions and  
high image-quality modes.  
Basic Requirements  
The basic requirements of a ATI Radeon™ HD 2400 Series CrossFire™  
system are:  
• Two ATI Radeon™ HD 2400 Series CrossFire™ graphics cards  
• Two internal CrossFire™ bridge interconnects  
• A CrossFire™ -ready motherboard  
• We recommend a 550-watt power supply or better.  
For an up-to-date listing of CrossFire™ certified motherboards and power  
supplies, and CrossFire™ configurations see:  
Installing CrossFire™ Graphics Cards  
The following set of instructions assumes that the PCI Express® Slave  
graphics card has already been successfully installed in the secondary slot  
(slot one), and that the primary slot (slot zero) is empty.  
Note: Consult your system builder or OEM to ensure that your  
system has an adequate power supply. A 550 watt or greater power  
supply is recommended. PCI Express® compatible system comes  
with a specialized 12V graphics card power connector.  
                           
38  
For an up-to-date listing of CrossFire™ certified motherboards, see  
For an up-to-date listing of certified power supplies, see:  
Installing CrossFire™ Graphics Cards  
The following set of instructions assumes that one ATI Radeon™ HD 2400  
Series graphics card has already been successfully installed in the primary  
slot (slot zero), and that the secondary slot (slot one) is empty. If you have  
not already done so, see the Getting Started Guide that came with the  
graphics card for installation instructions.  
Install a second CrossFire™ grapchics card  
1
2
Turn off the computer, monitor, and other peripheral devices.  
Unplug the computer power cord and disconnect all cables from the  
back of your computer.  
Caution! To avoid possible damage to the motherboard, wait  
approximately 20 seconds after unplugging the power cord before  
disconnecting a peripheral or removing a component from the  
motherboard .  
3
Remove the computer cover.  
If necessary, consult your computer’s manual for help in removing the  
cover.  
Warning! Discharge your body’s static electricity by touching the  
power supply or the metal surface of the computer chassis. Static  
discharge may damage your system.  
4
5
Remove any non-CrossFire™ supported graphics cards from your  
computer.  
Warning! To ensure it is not too hot to handle, wait about 5 minutes  
before attempting to remove the graphics card.  
Locate the PCIe™ slots on the motherboard. If necessary, remove the  
metal backplate cover next to the PCIe™ slot from the computer case.  
         
39  
6
7
Align your ATI Radeon™ HD 2400 Series graphics card in the  
secondary PCIe™ slot next to the existing ATI Radeon™ HD 2400  
Series graphics card and press firmly until the card is fully seated.  
Install the CrossFire™ bridge interconnects.  
Caution! Always handle the CrossFire™ bridge interconnects by the  
connector only. Do not push or pull on the flexible cable.  
Proper handling of the CrossFire™ bridge interconnects  
a) Remove protection tags from the connectors at each end of the  
CrossFire™ bridge interconnects.  
b) Press one end of the CrossFire™ bridge interconnect onto one of  
the connections on one of the graphics cards.  
c) Press the opposite end of the CrossFire™ bridge interconnect  
onto corresponding connection of the second graphics card.  
d) Repeat steps b and c above to connect the second CrossFire™  
bridge interconnect to the graphics cards.  
   
40  
CrossFire™ connections  
Legend  
550 watt (or better) power supply  
1
2
3
4
Primary ATI Radeon™ HD 2400 Series graphics card  
Secondary ATI Radeon™ HD 2400 Series graphics card  
Two CrossFire™ bridge interconnects  
8
Fasten the graphics card securely.  
41  
Make sure the cables are not interfering with anything inside the  
computer (for example, a cooling fan) and replace the computer  
cover.  
9
Reconnect any peripherals you have disconnected and plug in the  
computer’s power cord.  
10 Connect the monitor to the ATI Radeon™ HD 2400 Series graphics  
card in the primary PCIe™ slot.  
11 Turn on the monitor, and then your computer.  
Enabling CrossFire™  
To take full advantage of running dual graphics cards, enable and configure  
CrossFire™ in the ATI Catalyst™ Control Center.  
Enable CrossFire™  
1
2
Start ATI Catalyst™ Control Center.  
In Advanced View, from the Graphics Settings tree, click  
CrossFire™.  
3
4
Select the Enable CrossFire™ checkbox.  
Enable ATI Catalyst™ A.I. to automatically select the preferred  
rendering mode for target applications.  
For applications that are not identified in ATI Catalyst™ A.I., or  
when ATI Catalyst™ A.I. is disabled, default CrossFire™ rendering  
modes are used. Alternatively, you can enable the Super Anti-aliasing  
mode in ATI Catalyst™ Control Center.  
Note: When CrossFire™ is enabled, only one display device is  
enabled.  
Note: CrossFire™ Super Anti-Aliasing can be adjusted in the ATI  
Catalyst™ Control Center 3D settings.  
Note: GPU Physics is only available when CrossFire™ is inactive.  
This ensures the highest possible performance. For more information  
on GPU Physics, see the ATI Catalyst™ Control Center Help.  
Display Configurations  
Display support is available through only one display device when  
CrossFire™ is active. This arrangement ensures the best performance.  
             
42  
If additional displays are required when CrossFire™ is active, use either  
SurroundView™ (included in the Custom install options on the installation  
CD) or an additional graphics card.  
While CrossFire™ is designed for optimal use on a single display, it is  
possible to drive multiple monitors using a CrossFire™ system when  
CrossFire™ is not enabled. On a standard CrossFire™ system, it is possible  
to drive four separate monitors and still have one of those displays as a  
dedicated CrossFire™ display. You can add more displays if the  
motherboard contains an integrated video connection and SurroundView™  
is enabled.  
   
43  
Reference  
This topic provides information on troubleshooting, updating AGP/  
motherboard chipset drivers, reinstalling drivers, where to get additional  
accessories, and how to register your product, plus warranty and  
compliance information.  
Troubleshooting  
The following troubleshooting tips may help if you experience problems.  
For more help, contact customer care at ati.amd.com/support or your PC  
manufacturer.  
General Troubleshooting  
Problem  
Possible solution  
Computer does  
not boot-up  
properly  
Verify that the installation instructions were properly  
followed.  
Check that the card is properly installed in the system  
and connected to the monitor.  
If you have problems during start-up, restart the  
computer in Safe Mode.  
While starting Windows® XP, press and hold F8 until  
you see the Windows® Advanced Options Menu. Use  
the arrow keys to select Safe Mode and then press  
Enter.  
Check the system configuration utility of the operating  
system for the interrupt assignments.  
If the computer has on-board graphics capability, you  
may need to disable it on the motherboard. For more  
information, see the computer documentation.  
No display  
Make sure:  
The card is seated properly in its expansion slot.  
The monitor cable is securely fastened to the card.  
The monitor and computer are plugged in and receiving  
power.  
You selected the appropriate monitor when you  
installed the driver.  
If you are installing an AGP graphics card, make sure  
you have the latest version of the AGP Motherboard/  
Chipset drivers.  
                 
44  
General Troubleshooting  
Problem  
Possible solution  
Screen defects  
appear  
Check if the monitor supports the resolution, horizontal  
(kHz) and vertical (Hz) refresh rates as required by the  
graphics card.  
Check the current resolution, refresh rate, and color  
depth settings in the Settings and Monitor tabs in the  
Display Properties dialog.  
Caution! Ensure that both video card and monitor support  
resolution and refresh rates you select. Incompatible  
resolution/refresh rate selection may result in monitor  
damage. Refer to the monitor documentation for  
recommended resolutions and refresh rates.  
Off-center screen  
image, odd colors  
or no picture  
Try adjusting the brightness, sharpness, contrast, and  
color balance controls of the monitor.  
Try adjusting the centering and positioning controls of  
the monitor to position the picture on the screen  
Set the monitor RGB inputs (and sync switches, if this  
option is available) to 75 ohms, with the sync set to  
external.  
LCD monitor users: Refer to the monitor documentation  
for the appropriate cable and connector to plug into the  
DVI-I connector on the graphics card.  
Operating system  
warns that video  
card isn’t  
properly  
configured  
Remove and re-install the ATI drivers for the graphics  
card.  
Check the driver installation and make sure that all  
software is correctly loaded corresponding to the  
operating system and applications.  
               
45  
CrossFire™-Specific Troubleshooting  
Problem  
Possible solution  
CrossFire™ is  
not functioning  
In order for CrossFire™ to function, the CrossFire™  
bridge interconnects must correctly connect the  
CrossFire™ graphics cards.  
1. Connect one end of the CrossFire™ bridge  
interconnect to the internal VMO connection on one of  
the cards.  
2. Connect the other end of the CrossFire™ bridge  
interconnect to the corresponding internal VMO  
connection of the other card.  
3. Repeat Steps 1 and 2 to connect the second  
CrossFire™ bridge interconnect.  
4. Connect the DVI-I connection on the primary  
CrossFire™ graphics card to your monitor.  
“Before  
You cannot enable CrossFire™ in the ATI Catalyst™  
Control Center if a 3D application, game, or video  
playback, such as a DVD movie, is running.  
CrossFire™ can  
be enabled, you  
need to close the  
3D application or  
video playback  
that is currently  
running.”  
Close all open 3D applications, games, and movie player  
applications, and then enable CrossFire™.  
CrossFire™  
Aspect in ATI  
Catalyst™  
Control Center is  
Not Displayed  
Ensure the CrossFire™ bridge interconnects have been  
correctly attached. The CrossFire™ aspect is only  
available when the two ATI Radeon™ HD 2400 Series  
graphics cards have been correctly installed and  
connected together.  
“CrossFire™ Is  
Currently  
This error occurred because CrossFire™ did not correctly  
detect your graphics hardware or there is a problem with  
Unavailable.”  
the software.  
Make sure:  
The graphics cards are installed correctly.  
The interconnects are installed correctly.  
All running 3D applications are closed.  
You restart the ATI Catalyst™ Control Center.  
For information on installing the software see the Getting  
Started Guide that came with your graphics card.  
Screen rotation  
function does not  
work or is  
Screen rotation is not an available feature on CrossFire™  
systems.  
unavailable  
                   
46  
HDTV/HDTV Adapter Troubleshooting  
Problem  
Possible solution  
The colors on my  
TV display are  
incorrect  
Ensure that the connections between the Component  
Video Adapter and your HDTV are correct (Y=Green,  
Pb=Blue, Pr=Red).  
There is no  
display on my TV  
Your TV will not display anything until Windows®  
starts; this may take several minutes.  
Ensure that the HDTV Component Video Adapter is  
properly connected and the TV input is correctly  
configured, and then restart your computer.  
DVDs will not  
play in 720p or  
1080i modes  
Copy-protected DVDs restrict playback to 480i and  
480p modes.  
I can’t see the  
entire display  
If your component input device supports it, try 720p  
mode.  
The display  
appears tilted  
Consult the HDTV user’s manual.  
My CRT display is  
green  
The computer is in component output mode. Restart  
the computer with the CRT monitor connected.  
Determine the System Card Bus Type  
There are two possible card bus types, AGP and PCIe™. If you have an  
AGP card you may need to update the motherboard and chipset drivers.  
1
2
Look at the motherboard and card.  
Using the illustration below for comparison, determine whether you  
have AGP or PCIe™ connectors.  
                               
47  
AGP and PCIe™ graphics cards and system bus connectors  
Legend  
AGP card and AGP expansion slot  
1
PCIe™ card and PCIe™ expansion slot  
2
3
If you have AGP connectors and the graphics card is not working  
correctly, you may need to update the motherboard and chipset  
drivers for the computer.  
Updating your AGP Motherboard/Chipset  
Drivers  
Note: This section applies only if you are installing an AGP graphics  
card.  
If your computer has an AGP bus, you may need to update the motherboard  
AGP drivers before installing a new graphics card.  
The AGP drivers for your motherboard enable AGP functionality for the  
motherboard chipset. These drivers may be referred to using any of the  
following names:  
• AGP Driver  
• AGP Miniport  
• AGP VXD Driver  
• Chipset Driver  
• GART Driver  
• VGART  
Often you will see the name of a motherboard chipset in connection with  
these terms. For example:  
 
48  
• ALi GART Driver  
• AMD AGP Miniport  
• Intel VGART  
• VIA AGP Driver  
Obtain AGP drivers for your motherboard/chipset  
If you experience problems with the AGP chipset drivers, you may  
need a software update from the motherboard or chipset  
manufacturer.  
Note: Installing the wrong AGP motherboard/chipset drivers may  
prevent Windows® from launching successfully. Make sure that the  
drivers you install are designed to function correctly with the  
motherboard. If you are uncertain, consult with the motherboard  
manufacturer for advice.  
If you purchased a new motherboard, you likely received a CD that  
contains these drivers.  
You can also locate these drivers on the motherboard manufacturer's  
Web site.  
Update AGP drivers for the motherboard/chipset  
1
2
3
4
5
Navigate to the Windows® Control Panel and open System.  
In the System Properties dialog, click the Hardware tab.  
Click Device Manager.  
Select System Devices.  
Scroll through the list of System Devices until you find a listing for  
the AGP controller. The chipset manufacturer’s name will appear as  
the device name.  
6
To determine the manufacturer, click the [AGP device name] > Driver  
> Driver Details.:  
Sample Motherboard/Chipset Manufacturers  
Advanced Micro Devices (AMD)  
VIA Technologies  
Acer Laboratories (ALI)  
Silicon Integrated Systems (SIS)  
49  
Intel Technologies  
General Motherboard/chipset  
information  
Reinstalling Drivers  
You can install new drivers or reinstall existing drivers if there was a  
Windows® conflict.  
Reinstall the drivers at any time using the ATISETUP utility located on the  
ATI installation CD. The ATISETUP utility usually starts automatically when  
you insert the ATI installation CD into your computer after the operating  
system has started.  
Note: Remove old graphics drivers before reinstalling the driver.  
Manually reinstall drivers  
If CD auto-run is not enabled and the ATISETUP utility does not start  
automatically, follow these steps.  
1
2
Double-click the CD, double-click ATISETUP, and then click OK.  
Follow the on-screen instructions and then choose either Express or  
Custom Install.  
Note: Not all software components are installed using the Express  
installation; only the driver and ATI Catalyst™ Control Center are  
installed. Custom installation allows you to select individual software  
components for installation, such as HydroVision and the Avivo™  
Video Converter.  
Tip! If the installer fails to install the driver or you have conflicts, you  
can download the latest software from ati.amd.com and then install the  
software.  
       
50  
Product Registration  
To activate your warranty and obtain product support through Customer Care,  
register your graphics card at:  
Customer Care  
If you require further assistance with your product, the following Customer  
Care options are available:  
Service  
Online  
Availability  
Language  
Access  
24/7  
English,  
French,  
or  
Spanish,  
Portuguese,  
German  
Advanced Micro Devices, Inc.  
Graphics Product Group  
Attention: Customer Care  
1 Commerce Valley Drive East  
Markham, Ontario  
or  
Mail  
Canada L3T 7X6  
Telephone  
US &  
Canada  
9:00AM -  
7:00PM EST.  
Monday to  
Friday.  
English  
1-877-284-1566 (toll-free)  
or  
1-905-882-2626 (International  
and/or local toll charges to  
Canada will apply).  
       
51  
Service  
Availability  
Language  
Access  
Telephone  
Europe  
and Other  
Regions  
10:30 to  
00:00 GMT  
English  
+00800-6677-1111 (toll-free)  
or  
10:30 to  
19:00 GMT  
German-  
French  
+1-905-882-5549 (International  
and/or local toll charges to  
Canada will apply)  
12:00 to  
Spanish-  
20:30 GMT  
Portuguese  
Telephone  
Latin  
America /  
South  
7:00AM to  
3:30 PM EST  
Spanish,  
Portuguese  
+0800-333-5277(Argentina)  
+0800-891-9068 (Brazil)  
America  
+001800-514-3276 (Mexico)  
7:00AM to  
English  
other:  
7:00PM EST  
+1-905-882-3277 (International  
and/or local toll charges to  
Canada will apply)  
Customer Care will work to resolve your issue and help you to get the  
graphics card product up and running. If your issue is not resolved, our  
technicians will determine whether the difficulty you are experiencing is  
the result of the ATI product, whether the product contains a defect, and  
whether the product is under warranty.  
• Customer Care is unable to assist with refunds, returns, or  
exchange specific inquiries. If resolving the problem being  
experienced is critical to your decision to keep the product, it is  
your responsibility to ensure that you know and are within the  
period of time your reseller will allow for refunds, returns or  
exchange.  
• AMD is not responsible for any expense incurred accessing  
Customer Care. It is expected that customers will review the  
expense associated with the available support options and will  
choose the method that best meets their needs and budget.  
• Customer Care reserves the right to limit support options for  
products that are not registered or are at End of Life.  
     
52  
Additional Accessories  
Additional and replacement cables, installation CD-ROMs, manuals, and  
other accessories for AMD products can be purchased from the online  
AMD store at:  
Compliance Information  
This section details the compliance information for this product.  
FCC Compliance Information  
This ATI Radeon™ HD 2400 Series product complies with FCC Rules part 15.  
Operation is subject to the following two conditions  
This device may not cause harmful interference.  
This device must accept any interference received, including interference that  
may cause undesired operation.  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant  
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses and can radiate radio frequency  
energy and, if not installed and used in accordance with manufacturer's instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that interference will not occur in  
a particular installation. If this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment off and on, the user is encouraged to try  
to correct the interference by one or more of the following measures:  
Re-orient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment to an outlet on a circuit different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio/TV technician for help.  
The use of shielded cables for connection of the monitor to the graphics card is  
required to ensure compliance with FCC regulations. Changes or modifications to  
this unit not expressly approved by the party responsible for compliance could  
void the user's authority to operate this equipment.  
         
53  
Industry Canada Compliance Statement  
ICES-003 This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.  
For further compliance information:  
Advanced Micro Devices, Inc.  
62 Forest Street.  
Marlborough, MA  
01752  
USA  
508-303-3900  
CE Compliance Information  
EMC Directive 89/336/EEC and amendments 91/263/EEC, 92/31/EEC and 93/68/EEC, Class B Digital  
Device EN 55022:2003/CISPR 22 Class B, Limits and Methods of Measurement of Radio Interference  
Characteristics Information Technology Equipment.  
EN 55024:1998/CISPR 24:1997 +A1:2001 +A2:2003, Immunity of Information Technology Equipment  
(ITE), including EN 61000-4-2, EN 61000-4-3, EN 61000-4-4, EN 61000-4-5, EN 61000-4-6  
Informations de conformité de la CE  
Directive EMC 89/336/CEE et amendements 92/31/CEE et 93/68/CEE, pour dispositif numérique de  
Classe B.  
EN 55022:2003/CISPR 22:1997, - Classe B - Limites et méthodes de mesure des caractéristiques  
d'interférences radiophoniques, Matériel des technologies de l'information.  
EN 55024:1998/CISPR 24:1997 +A1:2001 +A2:2003, Norme sur l'immunité de matériel des  
technologies de l'information, et comprenant EN 61000-4-2, EN 61000-4-3, EN 61000-4-4, EN 61000-  
4-5, EN 61000-4-6  
Electrical Safety  
73/23/EEC - The Low Voltage Directive  
IEC 60950-1:2001, IEC 60950:1999, 3rd Edition - Safety of Information Technology Equipment  
BS EN60950-1:2002, BS EN60950:2000, 3rd Edition UL 60950-1:2003, UL 60950:2000, 3rd Edition  
CAN/CSA C22.2 No. 60950-1:2002, CAN/CSA C22.2 No. 60950-00, 3rd Edition (2000)  
To meet UL safety requirements, the computer’s maximum room temperature should not exceed 40º C.  
 
54  
Waste Electrical and Electronic Equipment  
(WEEE) Directive Compliance  
This product was manufactured by Advanced Micro Devices, Inc.  
 
55  
Index  
Numerics  
C
102 part number 3  
1080i 23  
Capture video 10, 30, 31  
Card bus types 46  
Catalyst ® Control Center 16  
Catalyst A.I. 37, 41  
16:9 23  
3D 37, 45  
4:3 23  
Catalyst Control Center 11, 13,  
480i 23, 46  
480p 23, 46  
Color 10, 11, 44  
Connections  
540p 23  
720p 46  
9-pin HDTV Output Cable 9  
A
DMS-59 8  
DVI-I Dual Link 7, 8  
Accessories 52  
Adapters  
9-Pin HDTV output cable 25  
9-pin HDTV Output Cable 9  
ATI 9-Pin Cable for Video Input/  
Video Output 9  
ATI DVI to HDMI Adapter 8  
Composite video connector 26  
DMS-59-to-Two DVI-I Adapter  
Cable 9  
DVI to VGA 8  
CrossFire bridge interconnects  
45  
DVI-to-HDMI 20  
DVI-to-HDTV 8, 22  
HDMI 8  
D
SCART 28  
Add/Remove Programs 4  
AGP 46  
AMD Athlon 1  
Anti-aliasing 41  
ATI 9-Pin Cable for Video Input/  
Video Output 9  
ATI Catalyst Control Center 16  
ATISETUP utility 49  
Audio cables 31  
Avivo Video Converter 13, 33  
B
DIP switches 23  
Displaying PC output on TV 30  
Displays Manager 21  
distortion  
causes of 17  
DMS-59 8  
DMS-59-to-Two DVI-I Adapter  
Cable 9  
Brightness 44  
Dot pitch 18  
 
56  
Drivers  
Power supply 1, 37  
Primary slot 37  
R
chipset 46  
reinstalling 49  
uninstall 4  
DTV(HDMI) 21  
DVD 1, 4, 45  
DVI 19, 44, 45  
DVI-to-HDTV adapter 8, 22  
E
Enable CrossFire 41  
F
F1 help 16  
FCC Compliance 52  
G
Recording  
PC  
output  
on  
videotape 30  
Refresh Rate 11, 44  
Rotation 45  
games  
TV display 18  
Safety instructions iii  
Serial number 3  
Shortcut 16  
H
HDMI 8, 9, 20  
HDMI ™ 8, 19  
HDTV 19, 22  
HDTV Adapter Troubleshooting  
46  
Help 4, 16, 51  
High  
(HDTV) 46  
Hot key 16  
HydraVision 13  
I
Industry Canada Compliance 53  
Input and output adapters  
displaying PC output on TV and  
recording on videotape 30  
DVI to VGA adapter 8  
iPod 32, 34  
iTunes 34  
M
Memory Stick Duo 34  
Motherboard 1, 46  
N
Slave graphics card 37  
Software installation 13  
Sony PSP 32, 34  
Definition  
Television  
System requirements 1  
T
CrossFire-specific 45  
Reference 43  
TV Out 17  
U
NTSC/PAL setting 29  
P
PAL 29  
PCI Express 1, 37, 38  
PCIe 46  
Pentium 1  
Uninstalling old graphics card  
software 4  
V
VGA 8  
VHDCI 45  
57  
Video 28, 44, 46  
Video capture 10, 30  
video capture 31  
Video file conversion 32  
VMO 45  
Equipment (WEEE) Compliance  
54  
Windows 11, 31, 49  
Windows Advanced Options  
Menu 43  
Windows Vista 4, 32  
Windows volume control 31  
Windows XP 4, 43  
Volume control 31  
W
Warranty 43, 51  
Waste Electrical and Electronic  
58  

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