Wibur Curtis Company ALPHA 3X User Manual

Wilb ur Curtis Co ., Inc .  
ALPHA AUTOMATIC  
COFFEE BREWERS  
S E R V I C E M A N U A L  
-
INCLUDES THE FOLLOWING UNITS:  
ALPHA 3X ALPHA 3XR ALPHA 3XL  
ALPHA 2X ALPHA 1X ALPHA 6X  
Table of Contents  
1
1
2
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Coffee Requirements . . . . . . . . . . . . .  
Coffee Brewing . . . . . . . . . . . . . . . . . .  
Maintenance & Cleaning . . . . . . .  
3
4 - 5  
6 - 7  
8 - 9  
9
10  
11  
11  
12  
13  
14  
Trouble Shooting . . . . . . . . . . . . . . .  
Illustrated Parts, Alpha 3X . . . . . . .  
Parts List Alpha 3X . . . . . . . . . . . . . .  
Parts List Alpha 3XR, 3XL, 2X, 6X . .  
Illustrated Parts, Alpha 3XR & 3XL . . .  
Illustrated Parts, Alpha 2X . . . . . . . . .  
Illustrated Parts, Alpha 6X . . . . . . . . .  
Wiring Diagram, Alpha 3X, 3XR, 3XL  
Wiring Diagram, Alpha 2X . . . . . . . . .  
Wiring Diagram, Alpha 1X . . . . . . . . .  
Back Cover  
Warranty . . . . . . . . . . . . . .  
Carton Contents  
Qty  
Item  
Part Nº  
1
1
25  
1
Automatic Coffee Brewer . . . . . . . . . . .  
Brewcone . . . . . . . . . . . . . . . . . . . . . . . . .  
Paper Filters . . . . . . . . . . . . . . . . . . . . . . . .  
Elbow Fitting, 3/8 X 1/4 Flare . . . . . . . . . .  
Alpha  
WC-3621  
CR-10  
WC-2401  
WILBUR CURTIS CO., INC.  
6913AccoSt.,Montebello,CA90640-5403USA  
Phone:800/421-6150 Fax:323-837-2410  
TechnicalSupportPhone:800/995-0417(M-F5:30A-4:00PPST)  
WebSite:www.wilburcurtis.com  
SET-UP INSTRUCTIONS  
1. WATER CONNECTION: A 3/8" NPT x 1/4" flare elbow fitting is supplied with this brewerforthe  
water line connection. Use 1/4" copper tubing and flare nut to hook up your water source behind  
the machine. It is important to use a good water filter in the system before water enters the  
Alphabrewer.  
CAUTION: Do not connect this brewer to hot water line. Inlet valve is not rated  
for hot water! Do not connect to water softener system.  
2. Remove the top cover and lid from the heating tank. By hand, fill heating tank with water until  
heatingelementissubmerged.  
3. Locate the thermostat (see figure 1). Twist the thermostat stem clockwise as far as it will go.  
4. Replace the heating tank lid and top cover.  
5. Plug the power cord into a 115 VAC electrical outlet.  
6. Turn on power at the ON/OFF power switch (front panel). At this time, if the heating tank was not  
completelyfilled, theautomaticliquidlevelcontrolwillrefillthetank.  
7. Allow about fifteen minutes for the water in the heating tank to come up to proper temperature.  
The READY TO BREW light will turn on when the initial warm-up has completed. The unit is now  
ready to brew. Because water expands when heated, there may be a slight overflow discharge  
at this time.  
8. Althoughthisbrewerhasbeenthoroughlytestedandcleanedatthefactory, wesuggestthatyou  
run several brewcycles of just hot water to flush the water lines of any air that may affect brew  
volume.  
COFFEE REQUIREMENTS  
The Alpha coffee brewer will produce excellent results using most grades of  
coffee available from your coffee distributor. Coffee suppliers can provide  
coffeeinconvenientpre-measuredenvelopes.  
The Alpha coffee brewer is designed for ground coffee; freeze dried or  
liquid coffee products will not work.  
TheWilburCurtisCompanymanufacturesbulkcoffeedispensers(Models  
MCD-7 or MCD-7G) that consistently dispense ground coffee in selected  
amounts.  
Dispenser  
[ 1 ]  
COFFEE BREWING  
1. Place a paper filter into the brew cone.  
Pour ground coffee into the filter.  
2. Slide the brew cone into place. When pushed in against the stop,  
the brewcone fits into the slide rails and centers  
it under the sprayhead.  
3. Place a clean coffee decanter on the warmer plate.  
4. To start brewing, push in the momentary brew switch,  
located on the front panel. The brew cycle will take  
approximately three minutes to complete.  
5. The warmer plates keep the coffee at serving temperature
To activate the warmers, push the desired warmer switch,  
located on the front panel.  
WARNING  
TO HELP AVOID PERSONAL INJURY:  
l
l
l
FOLLOWALLBREWINGANDWARMINGINSTRUCTIONS.  
HOTCOFFEE!ALLOWBREWCONETOFINISHDRIPPING.  
USEONLYCURTISAPPROVEDACCESSORIES.  
[ 2 ]  
MAINTENANCE & CLEANING OF BREWER  
Regular and preventive maintenance is essential in keeping your Alpha system looking and working  
likenew.  
CAUTION When cleaning your Alpha System, do not use cleansers, bleach liquids, powders or any  
other substance that contains chlorine. These products promote corrosion and will pit the stainless  
steel. USE OF THESE PRODUCTS WILL VOID WARRANTY.  
PREVENTIVE MAINTENANCE  
1. Remove the sprayhead from the brewer and clean it once a week or more often in heavy lime  
areas.  
2. Clean the faucet seat cup and replace it if cracked or leaking.  
3. The inside of the heating tank should be de-limed at least every six months and more often in  
areas with especially hard water.  
CLEANING  
Using a daily routine of cleaning the external parts of the Alpha brewing system should maintain its  
new appearance and better tasting coffee.  
1. Wipe off any spills, dust or debris from the exterior surfaces.  
2. Clean the outside of the brewer with stainless steel polish. Coarser agents may scratch the  
machine.  
3. Slideoutbrewcone. Rinsethoroughlywithcleanwater.  
4. Remove the sprayhead and clean. Clean around the dome area, wiping with a non-toxic cleaner.  
5. Clean the brew cone rails with a damp cloth or brush.  
6. Drythoroughlywithacleancloth.  
[ 3 ]  
TROUBLE SHOOTING  
ANY SERVICE DONE ON THIS UNIT MUST BE PERFORMED BY A QUALIFIED SERVICE  
TECHNICIAN.  
PROBLEM: Water does not flow into heating tank...  
POSSIBLE CAUSE  
SOLUTION  
Water line turned off or water filter  
clogged.  
Disconnect the water line and test for water flow.  
Coil on Water Inlet Valve has burnt  
out.  
Turn machine off. Disconnect wires from water inlet coil  
terminals and connect a power cord to the termi-  
nals. Plug into a 115V outlet to verify that water flows  
through when plugged in and stops when cord is  
disconnected. If the valve does not respond to this test,  
valve is defective. Replace valve or coil.  
Grounded Water Level Probe.  
When water in the heating tank is below the probe tip, the  
tank should be refilling. Pull wire off the probe terminal. If  
water starts flowing into the tank, probe may be grounded.  
Clean or replace probe.  
To reduce the recurrence of grounding, tightly wrap probe  
with Teflon tape to 1/8" from tip.  
Defective Liquid Level Control (LLC)  
board.  
Remove ORANGE wire from probe terminal. Do not allow  
wire to touch any electrical parts. Test voltage at terminals  
of Water Inlet Coil. This should read 110 to 220 Volts. If  
there is no voltage, go to LLC Board. Check board for loose  
connections or a bad ground. If this is okay, board is  
defective. Replace LLC Board.  
PROBLEM: Water is overflowing from the heating tank  
POSSIBLE CAUSE  
SOLUTION  
Defective Water Inlet Valve.  
Turn power off. Observe water level in tank. If water continues  
to fill tank, the valve may need cleaning or you may have a  
defective valve. Clean out or replace valve.  
Pull wire off from probe terminal. Touch the metal side of  
water tank with connector end of wire. If water stops flowing,  
probe needs cleaning or replacement.  
Lime deposits on Probe.  
Liquid Level Control board must be securely grounded to it's  
mounting bracket. Check for loose connections. Make sure  
there is no voltage present at the inlet valve terminals. If  
voltage is present, replace LLC board.  
Loose or ungrounded Liquid Level  
Control (LLC) board.  
[ 4 ]  
PROBLEM: water in tank does not get hot...  
POSSIBLE CAUSE  
SOLUTION  
Thermostat turned off.  
Check the thermostat to make sure stem is turned all the way to the  
right.  
Burned out Heating Element.  
If thermostat is on (closed) you should read 110/120 volts at the  
element terminals. Voltage present at these points but no heat,  
indicates the element is burned out. Replace it.  
PROBLEM: Water does not spray over coffee...  
POSSIBLE CAUSE  
SOLUTION  
Remove the spray head from the brewer and inspect for  
obstructions. Clean and reinstall.  
Clogged Spray Head  
Remove tank lid. Determine if there is water in the tank. Follow  
instructions on page 3, Problem: Water does not flow into Heating  
Tank.  
No water in Heating Tank.  
Check the brew switch for continuity between terminals 1 (white  
wire) and 2 (blue wire). While pressing the switch. If there is no  
continuity or if you have to push the switch three or four times to  
read any continuity. Replace the brew switch.  
Defective Brew Switch.  
Defective Timer.  
When the timer is activated by the Brew Switch you should read 110  
to 120 volts across terminals 6 and A of the timer. The RED wire on  
terminal 6 supplies power to open the Dump Valve. If you can't read  
any voltage across the two terminals, replace the timer.  
Check the dump valve coil using a volt meter on the dump valve  
terminals. If it is showing 110 to 120 volts but valve does not actuate,  
valve is defective; replace the valve.  
Burned out Dump Valve.  
[ 5 ]  
ALPHA 3X  
ILLUSTRATED PARTS  
THIS FIGURE (AND FIG. 4.) SHOW THE  
ALPHA 3X. ALL OTHER ALPHAS ARE  
SIMILAR EXCEPT WHERE DETAILED  
(FIG. 5, 6 & 7).  
Figure 3. Illustrated Parts List, Main View (Alpha 3X Shown).  
[ 6 ]  
ALPHA  
ILLUSTRATED PARTS  
29  
Figure 4. Illustrated Parts List, Detail Bubbles (Alpha 3X Shown).  
[ 7 ]  
ALPHA Parts List  
INDEX  
PART  
DESCRIPTION  
NUMBER  
NUMBER  
1
2
3
4
5
6
7
8
9
WC-38310  
WC-6205  
WC- 517  
WC-4505  
WC-2977  
WC-4320  
WC-2922  
WC- 604  
WC-4436  
WC-3958  
WC- 130  
WC- 129  
WC- 128  
WC- 202  
WC-1809  
WC-1806  
WC-5477  
WC-4213  
WC-2936  
WC-1411  
WC-5819  
WC-3621  
CR-10  
WC-3503  
WC-1408  
WC-1200  
WC-2401  
WC-4616  
WC- 826L  
WC- 608  
WC-4380  
WC-4329  
WC-4525  
WC-6207  
WC-37102  
WC-4201  
WC-6732  
WC-6234  
WC-54031  
WC-54032  
WC-43014  
WC-4543  
WC-4211  
WC-4212  
WC-29015  
WC-29009  
LABEL, "CAREFUL HOT SURFACE" . . . . . . . . . . . . . . . .  
COVER, TOP WARMER DECK . . . . . . . . . . . . . . . . . . . .  
THERMOSTAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
SCREW, 8-32 x 1/2 PHILLIPS . . . . . . . . . . . . . . . . . . . . .  
FITTING, SPRAYHEAD . . . . . . . . . . . . . . . . . . . . . . . . .  
O' RING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
SLEEVE, BY-PASS, INCL. SCREW . . . . . . . . . . . . . . . . .  
TIMER, BREW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
SCREW, 4x3/8 PHIL PAN HEAD . . . . . . . . . . . . . . . . . . . .  
LABEL, TOP SWITCH PANEL, ALPHA 3 . . . . . . . . . . . . . .  
SWITCH, ON/OFF, WHITE . . . . . . . . . . . . . . . . . . . . . . .  
SWITCH, WARMER, RED . . . . . . . . . . . . . . . . . . . . . . .  
SWITCH, BREW, GREEN . . . . . . . . . . . . . . . . . . . . . . . .  
LIGHT, BREW READY, 120V . . . . . . . . . . . . . . . . . . . . . .  
FAUCET, HOT WATER . . . . . . . . . . . . . . . . . . . . . . . . .  
SEAT CUP, SILICONE . . . . . . . . . . . . . . . . . . . . . . . . . .  
COVER, FRONT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
LOCK NUT 5/8" BRASS . . . . . . . . . . . . . . . . . . . . . . . . .  
SPRAYHEAD, RED . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
BUSHING, 5/8" SNAP-IN . . . . . . . . . . . . . . . . . . . . . . . .  
COVER, BOTTOM . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
BREW CONE, UNIVERSAL (STANDARD) . . . . . . . . . . . . .  
FILTER PAPER, 12 CUP (BOX OF 1,000) . . . . . . . . . . . . .  
FOOT, RUBBER, 3/8 - 16 STUD . . . . . . . . . . . . . . . . . . .  
CORD GRIP, STRAIN RELIEF, 7/8" . . . . . . . . . . . . . . . . .  
POWER CORD, 120V . . . . . . . . . . . . . . . . . . . . . . . . . .  
ELBOW, 1/4 x 3/8, FLARE . . . . . . . . . . . . . . . . . . . . . . .  
SCREW, 1/4-20x½ PHILLIPS PAN HEAD SS . . . . . . . . . . .  
VALVE, INLET 1 GPM, 120V 10W . . . . . . . . . .  
LIQUID LEVEL CONTROL BOARD . . . . . . . . . . . . . . . . . .  
SHOCK GUARD, LLC . . . . . . . . . . . . . . . . . . . . . . . . . .  
LOCK WASHER, EXTERNAL #8 . . . . . . . . . . . . . . . . . . . .  
SCREW, 8-32x¼ PHILLIPS TRUSS HD SS . . . . . . . . . . . . .  
UPPER WARMER DECK UNIT . . . . . . . . . . . . . . . . . . .  
KIT, WARMER ELEMENT 100W 120V . . . . . . . . . . . . . . . . .  
NUT, KEP, 8-32, ZINC . . . . . . . . . . . . . . . . . . . . . . . . . .  
STRAP FOR WARMER PLATE . . . . . . . . . . . . . . . . . . . . .  
WARMER PLATE ASSEMBLY (ITEM Nº 35 THRU 38) . . . .  
HEATING TANK WITH FITTINGS . . . . . . . . . . . . . . . . .  
TANK, ASSYHEATINGW/FITTINGS&HTNGELMNTS120V  
GASKET, HEATING TANK . . . . . . . . . . . . . . . . . . . . . . .  
SCREW, 8-32 x 1" SLOTTED HEX SS . . . . . . . . . . . . . . .  
NUT, 3/8" JAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
NUT, 5/8" JAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
FITTING, BARBED OVERFLOW . . . . . . . . . . . . . . . . . . .  
FITTING, BARBED INLET . . . . . . . . . . . . . . . . . . . . . . .  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
37  
38  
39  
40  
41  
43  
44  
45  
46  
48  
49  
[ 8 ]  
ALPHA 3X Parts List  
PART  
INDEX  
DESCRIPTION  
NUMBER  
NUMBER  
50  
51  
52  
53  
54  
55  
56  
57  
58  
59  
60  
61  
62  
63  
WC-5502  
WC-2938  
WC-4394  
WC-4306  
WC- 917-04  
WC-5409  
WC-43058  
WC-3685  
WC-5310  
WC-3765L  
WC- 829  
WC- 889  
WC- 411  
WC-3763  
PROBE, WATER LEVEL . . . . . . . . . . . . . . . . . . . . .  
FITTING, 1/8" HEX FOR WATER LEVEL PROBE . . . . . .  
SHOCK GUARD FOR HEATING ELEMENT . . . . . . . . . .  
WASHER, 9/16" I.D. TEFLON . . . . . . . . . . . . . . . . . .  
HEATING ELEMENT, 120V, 1450W . . . . . . . . . . . . .  
CLIP, THERMOSTAT CAPILLARY . . . . . . . . . . . . . . .  
PLUG, TANK DRAIN PP RED . . . . . . . . . . . . . . . . . . . . . . .  
INSULATION, WRAP ALPHA. . . . . . . . . . . .  
TUBING, SILICONE, 5/16" I.D. . . . . . . . . . . . . . . . . .  
KIT, INLET VALVE REPAIR . . . . . . . . . . . . . .  
WASHER, FLOW . . . . . . . . . . . . . . . . . . . . . . . . . . .  
VALVE, DUMP LEFT 120V 12W . . . . . . . . . . . . . . . .  
COIL FOR DUMP VALVE (WC-821) . . . . . . . . . . . . . .  
KIT, DUMP VALVE FOR WC889  
ALPHA 3XR, 3XL, 2X, 6X. PAGE 9, 10, 11.  
64  
65  
66  
67  
68  
70  
71  
72  
WC-6206  
WC-5820  
WC-39096  
WC-6224  
WC-39039  
WC-6642  
WC-6666  
WC-5895  
COVER, ALPHA 3XR & 3XL TOP . . . . . . . . . . . . . .  
COVER, ALPHA 3XR & 3XL BOTTOM . . . . . . . . . . . .  
LABEL, ALPHA 3XR & 3XL SWITCH PANEL . . . . . . . .  
COVER, ALPHA 2X TOP . . . . . . . . . . . . . . . . . . . . . .  
LABEL, ALPHA 2X SWITCH PANEL . . . . . . . . . . . . . . .  
COVER, ALPHA 6X TOP . . . . . . . . . . . . . . . . . . . . . .  
COVER, ALPHA 6X FRONT . . . . . . . . . . . . . . . . . . . .  
COVER, ALPHA 6X BOTTOM . . . . . . . . . . . . . . . . . . .  
[ 9 ]  
ALPHA 3XR &  
ALPHA 3XL  
THISFIGUREILLUSTRATESTHEDIFFERENCES  
BETWEEN THE ALPHA 3XR/L AND THE ALPHA  
3X. THE ALPHA 3XR/L HAS A PLAIN TOP COVER  
AND A WIDE BOTTOM COVER. THE LABELING  
ON THE SWITCH PANEL IS ALSO DIFFERENT.  
64  
ALPHA3XL  
8
66  
ALPHA3XR  
65  
Figure 5. Illustrated Parts, Alpha 3XR & 3XL.  
[ 10 ]  
ALPHA 2X  
THISFIGUREILLUSTRATESTHEDIFFER
BETWEEN THE ALPHA 2X AND THE ALP
THE ALPHA 2X HAS ONLY TWO WARME
DIFFERENTTOPCOVERANDTWOWAR
SWITCHESONTHESWITCHPANEL.  
67  
68  
Figure6. IllustratedParts, Alpha2X.  
ALPHA 6X  
THE ALPHA 6X IS BASICALLY AN  
ALPHA 3XR AND AN ALPHA 3XL  
LINKEDTOGETHER.  
70  
THISFIGUREILLUSTRATESTHE  
DIFFERENCESBETWEENTHE  
ALPHA 6X AND THE ALPHA 3X.  
THE ALPHA 6X HAS A TOTAL OF  
SIX WARMERS, A LARGER TOP  
COVER,CENTERCOVER,AND  
BOTTOMCOVER.  
71  
2  
Figure8. IllustratedParts, Alpha6X.  
[ 11 ]  
DRWN.  
MODELS  
REV.  
APPVD.  
DATE  
WIRES  
PHASE  
HZ  
2+GND  
WIRING DIAGRAM  
60  
120  
ALPHA-3X -10  
F. Nunez  
VOLTS  
AMPS  
WATTS  
ꢄꢊꢒꢓꢔ  
C
ALPHA-3XL & 3XR -10  
Single  
8/4/97  
14.8  
1780  
FRONTWARMER  
WHITE  
BROWN  
REARWARMER  
TOP  
REAR  
FRONT  
BOTOM  
WARMER  
WARMER  
WARMER  
OFF/ON  
SWITCH  
2
BREW  
SWITCH  
SWITCH  
2
BLK  
SWITCH  
SWITCH  
2
BLK  
2
1
3
BLK  
BLK  
BLK  
2
1
3
1
3
1
3
WHT  
1
L
WHT  
WHT  
3
TIMER  
2
B
6
A
YEL  
DUMP  
VALVE  
RED  
THERMOSTAT  
PROBE  
ORANGE  
T4  
T3  
T2  
T1  
LIQUID  
LEVEL  
CONTROL  
WHITE  
PWR  
CORD  
BLK  
BOTTOM  
WARMER  
1450WHEATING  
ELEMENT  
WHT  
WHT  
INLET  
VALVE  
Figure 9. Alpha-3X -10, Wiring Diagram  
[ 12 ]  
WIRES  
PHASE  
MODEL  
DRWN.  
CHKD.  
HZ  
APPVD.  
DATE  
REV.  
WD-AL2X-10  
WATTS  
2+GND  
Single  
60  
120  
ALPHA 2X -10  
VOLTS  
AMPS  
C
14.2  
1700  
8/4/97  
TOPFRONTWARMER  
WHT  
FRONT  
WARMER  
SWITCH  
BOTTOM  
WARMER  
SWITCH  
BREW  
SWITCH  
OFF/ON  
SWITCH  
L
BLK  
BLK  
2
2
1
3
2
1
3
2
1
3
BLK  
1
3
WHT  
WHT  
THERMOSTAT  
TIMER  
2
B
6
A
YEL  
RED  
DUMP  
VALVE  
1450W  
HEATING  
ELEMENT  
PROBE  
ORG  
T4  
T3  
T2  
T1  
WHT  
WATER  
LEVEL  
CONTROL  
BLK  
WHT  
WHT  
PWR  
CORD  
BOTTOM WARMER  
INLET  
VALVE  
WHT  
Figure 10. Alpha-2X -10, Wiring Diagram  
[ 13 ]  
[ 14 ]  
THIS PAGE  
INTENTIONALLY  
LEFT BLANK  
Product Warranty Information  
The Wilbur Curtis Company certifies that its products are free from defects in material and workmanship under normal  
use. The following limited warranties and conditions apply:  
3 Years, Parts and Labor, from Original Date of Purchase on digital control boards.  
2 Years, Parts, from Original Date of Purchase on all other electrical components, fittings and tubing.  
1 Year, Labor, from Original Date of Purchase on all electrical components, fittings and tubing.  
Additionally, the Wilbur Curtis Company warrants its Grinding Burrs for Forty (40) months from date of purchase or  
40,000 pounds of coffee, whichever comes first. Stainless Steel components are warranted for two (2) years from date of  
purchase against leaking or pitting and replacement parts are warranted for ninety (90) days from date of purchase or for  
the remainder of the limited warranty period of the equipment in which the component is installed.  
All in-warranty service calls must have prior authorization. ForAuthorization, call the Technical Support Department at 1-  
800-995-0417. Effective date of this policy isApril 1, 2003.  
CONDITIONS & EXCEPTIONS  
The warranty covers original equipment at time of purchase only. The Wilbur Curtis Company, Inc., assumes no respon-  
sibility for substitute replacement parts installed on Curtis equipment that have not been purchased from the  
Wilbur Curtis Company, Inc. The Wilbur Curtis Company will not accept any responsibility if the following conditions are  
not met. The warranty does not cover and is void under the following circumstances:  
1) Improper operation of equipment: The equipment must be used for its designed and intended purpose and  
function.  
2) Improper installation of equipment: This equipment must be installed by a professional technician and must  
comply with all local electrical, mechanical and plumbing codes.  
3) Improper voltage: Equipment must be installed at the voltage stated on the serial plate supplied with this equip-  
ment.  
4) Improper water supply: This includes, but is not limited to, excessive or low water pressure, and inadequate or  
fluctuating water flow rate.  
5) Adjustments and cleaning: The resetting of safety thermostats and circuit breakers, programming and tempera-  
ture adjustments are the responsibility of the equipment owner. The owner is responsible for proper cleaning and  
regular maintenance of this equipment.  
6) Damaged in transit: Equipment damaged in transit is the responsibility of the freight company and a claim should  
be made with the carrier.  
7) Abuse or neglect (including failure to periodically clean or remove lime accumulations): Manufacturer is  
not responsible for variation in equipment operation due to excessive lime or local water conditions. The equipment  
must be maintained according to the manufacturer’s recommendations.  
8) Replacement of items subject to normal use and wear: This shall include, but is not limited to, light bulbs,  
shear disks, “0” rings, gaskets, silicone tube, canister assemblies, whipper chambers and plates, mixing bowls,  
agitation assemblies and whipper propellers.  
9) Repairs and/or Replacements are subject to our decision that the workmanship or parts were faulty and the  
defects showed up under normal use. All labor shall be performed during regular working hours. Overtime charges  
are the responsibility of the owner. Charges incurred by delays, waiting time, or operating restrictions that hinder the  
service technician’s ability to perform service is the responsibility of the owner of the equipment. This includes  
institutional and correctional facilities. The Wilbur Curtis Company will allow up to 100 miles, round trip, per in-  
warranty service call.  
RETURN MERCHANDISE AUTHORIZATION: All claims under this warranty must be submitted to the Wilbur Curtis  
Company Technical Support Department prior to performing any repair work or return of this equipment to the factory.  
All returned equipment must be repackaged properly in the original carton. No units will be accepted if they are  
damaged in transit due to improper packaging. NO UNITS OR PARTS WILL BE ACCEPTED WITHOUT A RETURN  
MERCHANDISEAUTHORIZATION (RMA). RMA NUMBER MUST BE MARKED ON THE CARTON OR SHIPPING  
LABEL. All in-warranty service calls must be performed by an authorized service agent. Call the Wilbur Curtis  
Technical Support Department to find an agent near you.  
WILBUR CURTIS CO., INC.  
6913AccoSt.,Montebello,CA90640-5403USA  
Phone:800/421-6150  
Fax:323-837-2410  
TechnicalSupportPhone:800/995-0417(M-F5:30A-4:00PPST)  
WebSite:www.wilburcurtis.com  
8/06 . F-2049. rev A  

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