VTech LS6425 3 User Manual

User’s manual  
w w w.v techphones.com  
Models:  
LS6425/LS6425-2/  
LS6425-3/ LS6425-4/  
LS6426-3/LS6426-4  
Table of contents  
PTT to multiple handsets................. 29  
i
ii  
Getting started  
Parts checklist  
Your telephone package contains the following items. Save your sales receipt and  
original packaging in case it is necessary to ship your telephone for warranty service.  
Handset charger  
and charger adapter  
Telephone base  
power adapter  
Telephone base  
(1 for LS6425-2, 2 for LS6425-3 and  
LS6426-3, and 3 for LS6425-4 and  
LS6426-4)  
Battery compartment cover  
Battery  
Telephone line cord  
(1 for LS6425, 2 for LS6425-2,  
3 for LS6425-3 and LS6426-3,  
and 4 for LS6425-4 and LS6426-4)  
(1 for LS6425, 2 for LS6425-2,  
3 for LS6425-3 and LS6426-3, and  
4 for LS6425-4 and LS6426-4)  
Handset  
Wall mount bracket  
User’s manual  
Quick start guide  
(1 for LS6425, 2 for LS6425-2,  
3 for LS6425-3 and LS6426-3, and  
4 for LS6425-4 and LS6426-4)  
To purchase replacement batteries or power adapters, visit our website at  
1
 
Getting started  
Telephone installation  
Install the telephone base and charger(s) as shown below.  
Make sure that the electrical outlet is not controlled by a wall switch.  
If you subscribe to digital subscriber line (DSL) high-speed Internet service  
through your telephone line, you must install a DSL filter between the telephone  
line cord and the telephone wall jack. The filter prevents noise and caller ID  
problems caused by DSL interference. Contact your DSL service provider for  
more information about DSL filters.  
Electrical outlet  
Telephone  
wall jack  
not controlled  
by a wall switch  
Telephone base  
power adapter  
Charger adapter  
If you have  
DSL high  
speed Internet  
service, a  
Electrical  
outlet not  
controlled by  
a wall switch  
DSL filter (not  
included) is  
required.  
A
A
Telephone  
line cord  
Telephone base  
Charger  
2
 
Getting started  
Battery installation  
Install the battery as shown below.  
1. Plug the battery connector securely into the socket inside the handset battery  
compartment, matching the color-coded label.  
2. Place the battery with the label THIS SIDE UP facing up and the wires inside  
the battery compartment.  
3. Align the cover flat against the battery compartment, then slide it towards the  
center of the handset until it clicks into place.  
4. Charge the handset by placing it in the telephone base or charger. The  
CHARGE light is on when the handset is charging.  
1
2
3
4
CHARGE light  
remains on when  
charging.  
If the handset will not be used for a long time, disconnect and remove the  
battery to prevent possible leakage.  
1 (800) 267-7377.  
3
 
Getting started  
Battery charging  
Once you have installed the battery, the screen indicates the battery status (see  
the table below). If necessary, place the handset in the telephone base or charger  
to charge the battery. For best performance, keep the handset in the telephone  
base or charger when not in use. The battery is fully charged after 10 hours of  
continuous charging. See the table on page 58 for battery operating times.  
If the screen is blank or displays Place in charger, you need to charge the  
handset without interruption for at least 30 minutes to give the handset enough  
charge to use the telephone for a short time. When the battery is low, the  
handset displays Low battery along with a flashing icon. If you are on a call in  
low battery mode, the handset plays short beeps to alert you.  
The following table summarizes the battery charge indicators and actions to take.  
Battery indicators  
Battery status  
Action  
The screen is blank, or  
displays Place in charger  
and flashes.  
Battery has no or  
very little charge. The  
handset cannot be used.  
Charge without interruption  
(about 30 minutes).  
The screen displays  
Low battery and flashes.  
Battery has enough  
charge to be used for a  
short time.  
Charge without interruption  
(about 30 minutes).  
The screen displays  
HANDSET X.  
Battery is charged.  
To keep the battery charged,  
place it in the telephone base  
or charger when not in use.  
If you place the handset in the telephone base or charger without installing a  
battery, the screen displays No battery.  
After you install your telephone or power returns following a power outage, the  
handset will prompt you to set the date and time (see page 13). To skip setting  
the date and time, press OFF/CANCEL.  
SET DATE  
MM/DD/YY  
4
 
Getting started  
Installation options  
Your telephone base is ready for tabletop use. If you want to mount your  
telephone on a wall, use the provided wall mount bracket to connect with a  
standard dual-stud telephone wall mounting plate. If you do not have this  
mounting plate, you can purchase one from many hardware or consumer  
electronics retailers. You may need a professional to install the mounting plate.  
Tabletop to wall mount installation  
1. Plug one end of the telephone line cord into the TEL LINE jack on the bottom  
of the telephone base. Plug the small end of the power adapter into the  
POWER jack on the bottom of the telephone base.  
2. Position the lower portion grooves on the telephone base to the lower portion  
tabs (marked A) on the wall mount bracket. Make sure the upper portion  
grooves of the telephone base are above the upper portion tabs on the wall  
mount bracket.  
3. Route the telephone line cord through the wall mount bracket hole and plug  
it into the telephone wall jack. Route the power cord out of the bottom of the  
telephone and plug it into an electrical outlet not controlled by a wall switch.  
4. Align the holes on the bracket with the standard wall plate and slide the  
bracket down until it locks securely. Bundle the telephone line cord and power  
adapter cord neatly with twist ties.  
1
2
A
A
3
4
5
 
Getting started  
Wall mount to tabletop installation  
1. If the telephone line cord and power adapter cord are bundled, untie them first.  
2. Push the black wall mount bracket up and remove it from the wall plate.  
Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power  
adapter from the power outlet.  
3. Push the wall mount bracket down to remove it from the telephone base.  
4. See Telephone installation on page 2.  
3
1
2
6
 
Getting started  
Telephone base layout  
IN USE light  
X/DELETE  
Press to delete the message  
currently playing (page 50).  
Flashes when there is an incoming call,  
another telephone sharing the same line  
is in use or when the handsets are  
being deregistered.  
When the telephone is not in  
use, press twice to delete all  
old messages (page 52).  
On when the telephone is in use, or the  
answering system is answering a call.  
Message window  
On when the handset is being registered.  
Shows the number of  
messages and other  
answering system  
information (page 53).  
/SKIP  
Press to skip to  
the next message  
(page 50).  
/FIND HANDSET  
/VOL/  
Press to page all  
system handsets  
(page 21).  
Press to adjust the  
speaker volume  
during playback  
(page 50).  
Press to adjust the  
telephone base  
ringer volume when  
the telephone is not  
in use (page 12).  
/REPEAT  
Press once to repeat a message  
or press twice to play the  
previous message (page 50).  
/ANS ON/OFF  
Press to turn the  
answering system on  
or off (page 45).  
/PLAY/STOP  
Press to play messages or  
press to stop message playback  
(page 50).  
7
 
Getting started  
Handset layout  
CHARGE light  
On when the handset is charging in the telephone base  
or charger (page 3).  
/
/VOLUME (directory/volume)  
Press to enter the directory when the telephone is  
not in use (page 34).  
While in a menu, press to scroll up.  
During a call or message playback, press to increase  
the listening volume (page 19 or page 51).  
When entering numbers or names in the directory,  
press to move the cursor to the right.  
MUTE/DELETE  
While on a call, press to mute the microphone (page 20).  
While reviewing the redial list, directory or caller ID log,  
press to delete an individual entry (pages 22, 35  
and 42 respectively).  
While the handset is ringing, press to silence the ringer  
temporarily (page 20).  
While predialing, press to delete digits (page 19).  
/FLASH  
Press to make or answer a call (page 19).  
During a call, press to answer an incoming call when you  
receive a call waiting alert (page 21).  
1
While reviewing a caller ID log entry, press repeatedly to  
add or remove 1 in front of the telephone number before  
dialing or saving it in the directory (page 40).  
With the phone set for pulse dialing, press to temporarily  
change to tone dialing while on a call (page 20).  
/SPEAKER  
Press to make or answer a call (page 19).  
During a call, press to switch between the  
speakerphone and the handset (page 19).  
8
 
Getting started  
Handset layout  
CID/ /VOLUME (caller ID/volume)  
Press to review the caller ID log when the telephone  
is not in use (page 40).  
While in a menu, press to scroll down.  
During a call or message playback, press to decrease  
the listening volume (page 19 or page 51).  
When entering numbers or names in the directory,  
press to move the cursor to the left.  
MENU/SELECT  
Press to show the menu.  
While in a menu, press to choose an item, or save an  
entry or setting.  
OFF/CANCEL  
During a call, press to hang up (page 19).  
While the handset is ringing, press to silence the  
ringer temporarily (page 20).  
While the telephone is not in use, press and hold to  
delete the missed call indicator (page 40).  
While in a menu, press to go back to the previous menu.  
While in a menu, press and hold to return to idle mode.  
Dialing keys  
Press to enter numbers or characters.  
# (pound key)  
Press repeatedly to show other dialing options when  
reviewing a caller ID log entry (page 40).  
When saving caller ID log entries to the directory.  
press to switch the name order (page 41).  
EQ  
During an outside call, intercom call, message or  
announcement playback, press to change the audio  
quality to best suit your hearing (page 21).  
REDIAL/PAUSE  
Press to review the redial list (page 22).  
While predialing or entering numbers into the directory,  
press and hold to insert a dialing pause (page 33).  
9
Getting started  
Handset layout  
PUSH TO TALK (PTT)  
Press to begin a broadcast to  
one or multiple handsets  
(pages 28 and 29).  
Press and hold to broadcast to  
a group of handsets when the  
handset is not in use (page 29).  
10  
 
Telephone settings  
Using the menu  
In the ringers menu, you can select the ringer tones and adjust the ringer volume  
for incoming calls.  
In the settings menu, you can change and edit the settings for LCD language,  
announce caller ID, voicemail indicators, handset name, key tone, CID time  
synchronization, home area code and dial mode.  
Go to Answering system settings starting on page 43 for instructions on how to  
use a system handset to modify the answering system settings shown below.  
Setting  
Announcement (record, play and delete)  
Answer on/off  
Page  
43-44  
45  
Call screening  
45  
Number of rings  
46  
Remote access code  
Message alert tone  
46  
47  
Message recording time  
47  
To enter the handset menu:  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or until the screen displays the desired feature menu.  
3. Press MENU/SELECT to enter that menu.  
To return to the previous menu, press OFF/CANCEL.  
To return to idle mode, press and hold OFF/CANCEL.  
11  
 
Telephone settings  
Ringer volume (telephone base)  
Press /VOL or /VOL on the right side of the telephone base to adjust the  
ringer volume when the telephone is not in use. When you set the base ringer  
volume to off, the message window displays 0 and the system announces, “Base  
ringer is off.” When the telephone is ringing, press /VOL to temporarily turn  
the base ringer off.  
Intercom  
>Ringers  
Ringer volume (handset)  
You can set the ringer volume or turn the ringer off. When the  
ringer is off, Ringer off and  
appear on the screen.  
1. Press MENU/SELECT when the handset is not in use.  
>Ringer volume  
Ringer tone  
2. Press or to highlight >Ringers, then press  
MENU/SELECT.  
3. Press MENU/SELECT to select >Ringer volume.  
RINGER VOLUME  
4. Press or to sample each volume level.  
5. Press MENU/SELECT to save your selection and return to  
the previous menu. You hear a confirmation tone.  
The ringer volume also determines the ringer volume of intercom calls and paging  
tone. However, paging volume ranges from levels 4 to 6 only.  
If the ringer volume is set to off, the handset displays Caller ID won’t be  
announced when you save the setting. The caller ID will not be announced  
when you have an incoming call (page 14).  
Ringer tone  
Ringer volume  
>Ringer tone  
You can choose from different ringer tones for each handset.  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to highlight >Ringers, then press MENU/SELECT.  
3. Press or to highlight >Ringer tone, then press  
RINGER TONE  
>Tone 1  
MENU/SELECT.  
4. Press or to sample each ringer tone.  
5. Press MENU/SELECT to save your selection and return to the  
previous menu. You hear a confirmation tone.  
If you turn off the ringer volume, you will not hear ringer tone samples.  
12  
 
Telephone settings  
Set date and time  
The answering system announces the date and time of each message prior to  
playing it. Before using the answering system, set the date and time as follows. If  
you subscribe to caller ID service, the day, month and time are set automatically  
with each incoming call. However, the year must be correct so that the day of the  
week can be calculated from the caller ID information. You can also turn off the  
date and time settings of the caller ID service (see CID time synchronization on  
page 17) and set the date and time manually.  
1. Press MENU/SELECT when the handset is not in use.  
Ringers  
>Set date/time  
2. Press or to highlight >Set date/time, then press  
MENU/SELECT.  
3. When the month is flashing, press or until the screen  
displays the correct month. Press MENU/SELECT to confirm.  
SET DATE  
MM/DD/YY  
-OR-  
Use the dialing keys (0-9) to enter the current month (for  
example, if the month is March, you must enter 03).  
SET TIME  
HH:MM --  
4. Repeat Step 3 to set the correct date and year and then  
press MENU/SELECT to advance to set the time.  
5. Repeat Step 3 until the time is set. Press or to select  
AM or PM, or press 2 for AM or 7 for PM.  
6. Press MENU/SELECT to save the settings and return to the previous menu.  
You hear a confirmation tone.  
If the date and time are not set when a message is recorded, the system  
announces, “Time and date not set,” before each message plays.  
The telephone plays two beeps if you enter an invalid number.  
Set date/time  
>Settings  
LCD language  
You can select a language (English, French or Spanish) to  
be used in all screen displays.  
1. Press MENU/SELECT when the handset is not in use.  
>LCD language  
Annc Caller ID  
2. Press or to highlight >Settings, then press  
MENU/SELECT.  
3. Press MENU/SELECT to select >LCD language.  
LCD LANGUAGE  
>English  
4. Press or to highlight English, Français or Español.  
5. Press MENU/SELECT to save your selection and return to  
the previous menu. You hear a confirmation tone.  
13  
 
Telephone settings  
Voice announce caller ID  
The voice announce caller ID feature lets you know who’s calling without having to  
look at the display. When you have an incoming call, the handset and/or base  
announces the caller’s name based on the directory or caller ID information. If the  
caller’s name is private or unknown, the phone number will be announced. If the  
caller’s phone number is also private or unknown, no caller information will be  
announced. If the telephone number has over 11 digits, only the last 11 digits will  
be announced. Unless you change it, the voice announce caller ID feature is  
already turned on.  
1. Press MENU/SELECT when the handset is not in use.  
LCD language  
>Annc Caller ID  
2. Press or to highlight >Settings, then press  
MENU/SELECT.  
3. Press or to highlight >Annc Caller ID, then press  
ANNC CALLER ID  
>HANDSET  
MENU/SELECT.  
4. Press or to highlight >HANDSET or >BASE, then press  
MENU/SELECT.  
5. Press or to choose >On or >Off.  
HS ANNOUNCE CID  
>On  
6. Press MENU/SELECT to save your selection and return to  
the previous menu. You hear a confirmation tone.  
Voice announce caller ID is available in English only.  
The voice announce caller ID is muted when you turn the ringer off.  
If you set the number of rings that the answering system answers calls as  
3 rings (page 46), the answering system may not have enough time to  
announce the caller’s full information.  
Only the first four registered handsets are able to use the voice announce  
caller ID feature.  
14  
 
Telephone settings  
Clear voicemail indicators  
If you subscribe to voicemail service offered by your telephone service provider,  
New voicemail and  
appear on the handset when you have new voicemail  
messages. Contact your telephone service provider for more information and  
assistance about using your voicemail service.  
After you have listened to all new voicemail messages, the indicators on the  
handset turn off automatically.  
Use the clear voicemail feature when the telephone indicates that there is  
new voicemail but there are none (for example, when you have accessed your  
voicemail while away from home). Clearing the voicemail waiting indicator only  
turns off the indicators; it does not delete your voicemail  
HANDSET 2  
New voicemail  
messages. As long as you have new voicemail messages,  
your telephone service provider continues to send the signal to  
turn on the indicators.  
5/10  
9:30AM  
1. Press MENU/SELECT when the handset is not in use.  
Annc Caller ID  
>Clr voicemail  
2. Press or to highlight >Settings, then press  
MENU/SELECT.  
3. Press or to highlight >Clr voicemail, then press  
Turn off  
indicator?  
MENU/SELECT. The screen displays Turn off indicator?  
4. Press MENU/SELECT to confirm and return to the previous  
menu. You hear a confirmation tone.  
Your telephone service provider may alert you of new messages with a stutter  
(broken) dial tone. Contact your telephone service provider for details.  
Voicemail is different from answering system messages recorded in your  
cordless phone’s answering system. For more information about the difference,  
see page 48.  
15  
 
Telephone settings  
Rename handset  
You can change the name for each registered handset. The name can be up to  
11 characters.  
1. Press MENU/SELECT when the handset is not in use.  
Clr voicemail  
>Rename handset  
2. Press or to highlight >Settings, then press  
MENU/SELECT.  
3. Press or to highlight >Rename handset, then press  
RENAME HANDSET  
HANDSET____  
MENU/SELECT.  
4. Use the dialing keys to enter a name.  
Press MUTE/DELETE to delete a character.  
Press and hold MUTE/DELETE to delete all characters.  
Press or to move the cursor to the left or right.  
5. Press MENU/SELECT to save the name and return to the previous menu. You  
hear a confirmation tone.  
If the new handset name contains no characters or digits, the default handset  
name will be used.  
Key tone  
You can adjust the key tone volume or turn it off for each handset. If you turn the  
key tone off, there are no beeps when you press the handset keys.  
1. Press MENU/SELECT when the handset is not in use.  
Rename handset  
>Key tone  
2. Press or to highlight >Settings, then press  
MENU/SELECT.  
3. Press or to highlight >Key tone, then press  
MENU/SELECT.  
KEY TONE  
4. Press or to select the desired volume or Off.  
5. Press MENU/SELECT to save your selection and return to  
the previous menu. You hear a confirmation tone.  
16  
 
Telephone settings  
CID time synchronization  
This feature allows the time and date to be set by incoming caller ID information.  
The default setting is On.  
Key tone  
1. Press MENU/SELECT when the handset is not in use.  
>CID time sync  
2. Press or to highlight >Settings, then press  
MENU/SELECT.  
CID TIME SYNC  
>On  
3. Press or to highlight >CID time sync, then press  
MENU/SELECT.  
4. Press or to choose >On or >Off.  
5. Press MENU/SELECT to save your selection and return to  
the previous menu. You hear a confirmation tone.  
Home area code  
If you dial your local calls using only seven digits (area code not required), you  
can program your home area code so that when you receive a call within your  
local area, the telephone number is automatically stored without the area code in  
the caller ID log.  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to highlight >Settings, then press MENU/SELECT.  
3. Press or to highlight >Home area code, then press  
CID time sync  
MENU/SELECT. The screen displays  
>Home area code  
Only for 7digit dial from CID, then advances to home area  
code edit mode.  
4. Use the dialing keys to enter a three-digit home area code.  
Only for 7digit  
dial from CID  
Press MUTE/DELETE to delete a digit.  
Press and hold MUTE/DELETE to delete all digits.  
Press or to move the cursor to the left or right.  
HOME AREA CODE  
___  
5. Press MENU/SELECT to save. You hear a confirmation tone.  
The screen displays Area code will not show in CID, then  
automatically turns to the previous menu.  
If, in the future, your telephone service provider requires you to dial the area code  
when making a local call, or, if you move to a location that requires it, delete the  
home area code you have already programmed, following the steps above. After  
you have deleted the home area code, _ _ _ will appear on the display.  
17  
 
Telephone settings  
Dial mode  
The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must  
change the dial mode to pulse dialing before using the telephone making a call.  
1. Press MENU/SELECT when the handset is not in use.  
Home area code  
>Dial mode  
2. Press or to highlight >Settings, then press  
MENU/SELECT.  
3. Press or to highlight >Dial mode, then press  
DIAL MODE  
>Tone  
MENU/SELECT.  
4. Press or to choose >Tone or >Pulse.  
5. Press MENU/SELECT to save your selection and return to  
the previous menu. You hear a confirmation tone.  
While on a call in pulse dialing mode, press  
dialing mode.  
to temporarily change to tone  
Website  
Use this feature to view the VTech website address.  
Settings  
>Website  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to highlight >Website, then press  
MENU/SELECT. The screen displays the website address.  
.com  
18  
 
Telephone operation  
Make a call  
1. Press /FLASH or  
/SPEAKER on the handset.  
2. When you hear a dial tone, dial the number.  
Predial a call  
1. Dial the number on the handset.  
2. Press /FLASH or  
/SPEAKER.  
Answer a call  
Press /FLASH,  
/SPEAKER or any dialing key  
(0-9, # or  
) on the handset to answer a call.  
End a call  
Press OFF/CANCEL on the handset or place the handset in the telephone base  
or charger.  
The handset shows the elapsed time as you talk (in hours, minutes and  
seconds).  
When predialing (preview numbers before dialing), press MUTE/DELETE to  
backspace and delete a digit; press and hold REDIAL/PAUSE to insert a dialing  
pause (a p appears).  
The handset displays Unable to call. Line in use if you predial a number while  
your telephone line is in use.  
Speakerphone  
When the handset is on a call, press /SPEAKER to switch between the  
speakerphone and the handset. When the speakerphone is  
active, the handset displays Speaker and  
.
Listening volume  
During a call, press /VOLUME or /VOLUME on the handset  
to adjust the listening volume.  
19  
 
Telephone operation  
Mute  
The mute function allows you to hear the other party but the other party cannot  
hear you.  
During a call, press MUTE/DELETE. The handset displays  
Muted for a few seconds and MUTE displays until the mute  
function is turned off.  
Press MUTE/DELETE again to resume the conversation. The  
handset screen temporarily displays Microphone ON.  
Temporary ringer silencing  
When the telephone is ringing, press OFF/CANCEL or MUTE/DELETE to temporarily  
silence the ringer on that handset only. The handset displays Ringer muted and  
. This turns off the ringer without disconnecting the call. The next call rings  
normally at the preset volume.  
Each handset rings when there is an incoming call unless the ringer volume is  
turned off on that handset.  
Temporary tone dialing  
If you have pulse (rotary) service only, you can switch from pulse to tone dialing  
temporarily during a call. This is useful if you need to send touch-tone signals to  
access your telephone banking or long distance services.  
1. During a call, press  
on the handset.  
2. Use the dialing keys to enter the number you wish to dial. The telephone  
sends touch-tone signals. The telephone automatically returns to pulse dialing  
mode after you end the call.  
20  
 
Telephone operation  
Find handset  
The find handset feature helps you find misplaced handsets.  
To start the paging tone:  
Press /FIND HANDSET on the telephone base. All  
idle handsets ring, the handset screens display  
** Paging **.  
To end the paging tone:  
To end the paging tone, press /FLASH,  
any dialing key (0-9, #,  
/SPEAKER,  
) on the handset or press  
/FIND HANDSET on the telephone base.  
Press OFF/CANCEL or MUTE/DELETE to temporarily turn off the paging tone on  
the handset. Its screen shows Ringer muted and  
.
All registered handsets ring when being paged even if the ringer volume is set  
to off.  
Call waiting  
If you subscribe to call waiting service from your telephone service provider, you  
hear an alert tone when there is an incoming call while you are on another call.  
Press /FLASH to put your current call on hold and take the new call.  
Press /FLASH at any time to switch back and forth between calls.  
Equalizer  
The equalizer feature on the handset enables you to change the  
audio quality of the handset to best suit your hearing.  
While on a call or intercom call, or listening to a message or  
announcement, press  
EQ to select the equalizer setting Treble 1,  
Treble 2, Bass or Natural (the default setting) for the handset.  
The current setting is displayed on the handset briefly.  
Redial  
Each system handset stores the last 10 dialed numbers. Entries are shown in  
reverse chronological order. When there are already 10 entries, the oldest entry  
is deleted to make room for the new entry. When you access the redial list with  
no records, the handset plays two beeps and shows Redial empty.  
21  
 
Telephone operation  
Review and dial a redial entry  
1. Press REDIAL/PAUSE to enter the redial list.  
REDIAL  
#1/8  
800-595-9511  
2. Press  
,
or REDIAL/PAUSE repeatedly to browse.  
3. When the desired entry displays, press /FLASH or  
/SPEAKER to dial.  
-OR-  
1. Press /FLASH or  
2. Press REDIAL/PAUSE.  
3. Press or REDIAL/PAUSE repeatedly to browse.  
/SPEAKER.  
,
4. When the desired entry displays, press MENU/SELECT.  
Delete a redial entry  
1. Press REDIAL/PAUSE to enter the redial list.  
2. Press  
,
or REDIAL/PAUSE repeatedly to browse to the desired entry.  
3. Press MUTE/DELETE to delete the displayed entry. You hear a confirmation tone.  
Copy a number from the redial list to the directory  
1. Press REDIAL/PAUSE to enter the redial list.  
2. Press  
,
or REDIAL/PAUSE repeatedly to browse to the desired entry, then  
press MENU/SELECT. The screen displays EDIT NUMBER.  
3. Use the dialing keys (0-9) to edit the number (up to 30 digits).  
Press MUTE/DELETE to backspace and delete a digit.  
Press and hold MUTE/DELETE to delete all digits.  
Press or to move the cursor to the left or right.  
Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).  
4. Press MENU/SELECT to move on to the name. The screen displays  
ENTER NAME.  
5. Use the dialing keys to enter a name (up to 15 characters).  
Press 0 to add a space.  
Press MUTE/DELETE to backspace and delete a character.  
Press and hold MUTE/DELETE to delete all characters.  
Press or to move the cursor to the left or right.  
6. Press MENU/SELECT to save the entry. The handset shows Saved and you  
hear a confirmation tone.  
22  
 
Telephone operation  
Chain dialing  
Use this feature to initiate a dialing sequence from numbers stored in the  
directory, caller ID log or redial list while you are on a call.  
Chain dialing can be useful if you wish to access other numbers (such as bank  
account numbers or access codes) from the directory, caller ID log or redial list.  
To access a number from the directory while on a call:  
>Directory  
Caller ID log  
1. Press MENU/SELECT.  
2. Press or to highlight >Directory, then press  
MENU/SELECT.  
Mike Smith  
595-9511  
3. Press or to scroll to the desired entry.  
4. Press MENU/SELECT to dial the displayed number.  
To access a number from the caller ID log while on a call:  
Phone 0:03:20  
Mike Smith  
1. Press MENU/SELECT.  
2. Press or to highlight >Caller ID log, then press  
9/27  
2:30pm  
MENU/SELECT.  
3. Press or to scroll to the desired entry.  
4. Press MENU/SELECT to dial the displayed number.  
To access a number from the redial list while on a call:  
1. Press REDIAL/PAUSE to enter the redial list.  
2. Press  
,
or REDIAL/PAUSE repeatedly to browse to the desired entry.  
3. Press MENU/SELECT to dial the displayed number.  
23  
 
Multiple handset use  
Join a call in progress  
The telephone base supports four system handsets at a time on an outside call.  
You can buy additional expansion handsets (LS6405) for this telephone base.  
You can register up to 12 handsets to the telephone base.  
To share an outside call:  
When a handset is already on a call, you can join the call by pressing  
/SPEAKER on your handset.  
/FLASH or  
To exit the call, press OFF/CANCEL or place the handset in the telephone base  
or charger. The call will not end until all handsets hang up.  
Intercom  
Use the intercom feature for conversations between two handsets. This feature is  
available only if you have two or more handsets.  
1. When the handset is not in use, press MENU/SELECT. Press or to  
highlight >Intercom, then press MENU/SELECT.  
-OR-  
Press /FLASH or  
/SPEAKER, then press MENU/SELECT. Press or to  
highlight >Intercom, then press MENU/SELECT.  
If you have two handsets, your handset displays Calling other handset.  
If you have more than two handsets, your handset displays  
INTERCOM TO: Use the dialing keys to enter a handset number (1-9 for  
handsets 1-9,  
and 0 for handset 10,  
and 1 for handset 11,  
and 2  
for handset 12 or  
and # for all handsets), or press or to scroll to the  
desired handset then press MENU/SELECT. Your handset displays  
Calling HANDSET X (X represents the destination handset number) or  
Calling all handsets.  
The other handset rings and its screen displays Other handset is calling or  
HANDSET Y is calling (Y represents the originating handset number).  
2. To answer the intercom call, press /FLASH, /SPEAKER or any dialing key  
(0-9, # or  
) on the other handset. Both handsets now display Intercom.  
3. To end the intercom call, either party presses OFF/CANCEL or places the handset  
in the telephone base or charger. Both handsets display Intercom ended.  
You can cancel the intercom call before it is answered by pressing OFF/CANCEL.  
If the other handset does not answer the intercom call within 100 seconds, or  
if it is accessing the answering system, is out of range, or has no power, your  
handset displays No answer. Try again and returns to idle mode.  
Only one intercom call can be established with two handsets at a time.  
24  
 
Multiple handset use  
Answer an incoming call during an intercom call  
If you receive an incoming outside call during an intercom call, there will be an  
alert tone.  
To answer the call, press /FLASH on the handset. The intercom call ends  
automatically.  
To end the intercom call without answering the incoming call, press  
OFF/CANCEL on the handset. The telephone continues to ring.  
Announced transfer  
Use the intercom feature to transfer an outside call to another system handset.  
1. When the handset is on a call, press MENU/SELECT.  
2. Press or to scroll to >Intercom, then press MENU/SELECT. The outside call  
is put on hold automatically.  
If you have two handsets, your handset displays Calling other handset.  
If you have more than two handsets, your handset displays  
INTERCOM TO: Use the dialing keys to enter a handset number (1-9 for  
handsets 1-9,  
and 0 for handset 10,  
and 1 for handset 11,  
and 2  
for handset 12 or  
and # for all handsets), or press or to scroll to the  
desired handset then press MENU/SELECT. Your handset displays  
Calling HANDSET X (X represents the destination handset number) or  
Calling all handsets.  
3. To answer the intercom call, press /FLASH, /SPEAKER or any dialing key  
(0-9, # or ) on the destination handset. Both handsets now display Intercom.  
You can now have a private conversation between the two handsets.  
4. From this intercom call, you have the following options:  
To transfer the call, press MENU/SELECT twice on the originating handset  
to choose >Transfer. The originating handset displays Call transferred. The  
destination handset is automatically connected to the outside call.  
To share the call, press MENU/SELECT on your handset and then press  
or to highlight >Share call. Then press MENU/SELECT. Both handsets  
are connected to the outside call.  
5. To end the outside call, press OFF/CANCEL or place the handset in the  
telephone base or charger. The call continues until all handsets hang up.  
You can cancel the intercom call before it is answered by pressing OFF/CANCEL.  
If the destination handset does not answer the intercom call within 100 seconds,  
or if it is accessing the answering system, is out of range, or has no power, the  
originating handset displays No answer. Try again and returns to idle mode.  
25  
 
Multiple handset use  
Blind transfer  
Use this feature to transfer an outside call to other system handsets without notifying  
them. This feature is available only if you have two or more handsets.  
1. When the handset is on a call, press MENU/SELECT.  
2. Press MENU/SELECT to choose >Transfer.  
If you have two handsets, your handset displays Transferring call...  
If you have more than two handsets, your handset displays  
TRANSFER TO: Use the dialing keys to enter a handset number (1-9 for  
handsets 1-9,  
and 0 for handset 10,  
and 1 for handset 11,  
and 2  
for handset 12 or  
and # for all handsets), or press or to scroll to the  
desired handset then press MENU/SELECT. Your handset displays  
Transferring call... or Transferring call to all...  
The destination handset rings and its screen displays Transfer from other  
handset or Transfer from HANDSET X.  
3. To answer the outside call, press /FLASH, /SPEAKER or any dialing key  
(0-9, # or  
) on the destination handset.  
4. To end the outside call, press OFF/CANCEL or place the handset in the  
telephone base or charger.  
To cancel the blind transfer and return to the external call before it is answered,  
press OFF/CANCEL on your handset.  
If the destination handset does not answer the transferring call within 30 seconds,  
is accessing the answering system, is out of range, or has no power, your handset  
rings back and displays No response to transfer. If you do not press /FLASH,  
/SPEAKER or any dialing key (0-9, # or  
) on your handset to reconnect the  
outside call within 30 seconds, the call hangs up automatically.  
26  
 
Multiple handset use  
Push-to-talk (PTT)  
You can directly broadcast messages from one handset to the  
speakerphone of one or multiple handsets. Press and hold  
PUSH TO TALK to begin two-way communication. If only one handset  
is available or registered, the handset screen shows  
PTT requires two handsets when you press PUSH TO TALK.  
Only one handset can talk at a time. To do so, press and hold  
PUSH TO TALK while you are talking.  
You must release PUSH TO TALK, so the other person can respond.  
Only one PTT session can be active at a time.  
While PTT is in use between two handsets, other handsets cannot  
use the intercom feature.  
If you attempt to place a PTT call to another handset that is on an  
outside call or intercom call, or accessing the answering system,  
your handset displays Not available at this time.  
PUSH TO TALK  
>PTT On/Off  
Turn PTT on or off  
1. Press PUSH TO TALK when the handset is not in use.  
The PUSH TO TALK menu displays.  
2. Press or to highlight >PTT On/Off, then press  
INCOMING PTT  
>On  
MENU/SELECT.  
3. Press or to choose >On or >Off, then press  
MENU/SELECT.  
When PTT is turned off, the handset shows No Incoming PTT while the phone is  
not in use.  
27  
 
Multiple handset use  
PTT to a single handset  
1. You have two ways to begin a PTT call:  
If you have two handsets, press and hold PUSH TO TALK when the  
handset is not in use.  
If you have more than two handsets, press PUSH TO TALK when the  
handset is not in use. Then use the dialing keys to enter a handset number  
(1-9 for handsets 1-9,  
and 0 for handset 10,  
and 1 for handset 11 or  
and 2 for handset 12), or press or to scroll to the desired handset  
then press MENU/SELECT. Press MENU/SELECT or PUSH TO TALK to  
create the push-to-talk session.  
Your handset displays Connecting to HANDSET X... for a few seconds. When  
the connection is made, both the originating and the destination handsets  
display Press and hold [PTT] to talk and beep once.  
2. Press and hold PUSH TO TALK on your handset. A chirp indicates your  
microphone is on. Speak towards the handset. Your voice is broadcast to the  
destination handset. While you are speaking, your handset displays  
X
PTT To handset (X represents the destination handset).  
3. Release PUSH TO TALK after speaking. Both handsets beep once again.  
After the handsets beep, you can press and hold PUSH TO TALK to continue  
speaking or the destination handset can respond (see Answer a PTT call on  
page 30).  
4. Press OFF/CANCEL to end the PTT call. The handset displays Push to talk Ended  
for a few seconds.  
-OR-  
Place the handset in the telephone base or charger to end the PTT call.  
After PUSH TO TALK is released, the PTT call remains open for a short time. If no  
one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.  
28  
 
Multiple handset use  
PTT to multiple handsets  
When you have two to five registered handsets, PTT supports one-to-all calls  
(one-to-four maximum). However, when you have six or more registered  
handsets, PTT supports a maximum of one-to-three calls. The first four  
registered handsets will be able to use this feature. Other handsets can only use  
PTT for one-to-one calls.  
1. To begin a PTT call to multiple handsets:  
Press and hold PUSH TO TALK when the handset is not in use.  
If you have more than two handsets, press PUSH TO TALK when the  
handset is not in use. Press  
and #, or or to highlight >All handsets  
then press MENU/SELECT or PUSH TO TALK.  
Your handset displays Connecting to all handsets... for a few seconds. When  
the connection is made, all handsets display Press and hold [PTT] to talk and  
beep once.  
2. Press and hold PUSH TO TALK on your handset. A chirp indicates your  
microphone is on. Speak towards the handset. Your voice is broadcast to all  
destination handsets.  
X
While you are speaking, your handset displays PTT To handset: (X  
represents the destination handset).  
3. Release PUSH TO TALK after speaking. Both handsets beep once again.  
After the handsets beep, you can press and hold PUSH TO TALK to speak  
again or the destination handsets can respond (see Answer a PTT call on  
page 30).  
4. Press OFF/CANCEL to end the PTT call. The handset displays Push to talk Ended  
for a few seconds.  
-OR-  
Place the handset in the telephone base or charger to end the PTT call.  
After PUSH TO TALK is released, the PTT call session remains open for a short  
time. If no one presses PUSH TO TALK within 10 seconds, the PTT call session  
ends automatically.  
29  
 
Multiple handset use  
Answer a PTT call  
You can respond to a PTT call whenever the speakerphone light is off, as  
described below.  
1. When your handset receives a PTT call, the handset beeps and the screen  
displays Press and hold [PTT] to talk.  
2. When the other party is speaking, your speakerphone light is on, and your  
Y
handset displays PTT From HS X To HS to (X represents the originating  
handset and Y represents the destination handset; a maximum of four  
handset numbers appear).  
3. When your speakerphone light is off and the screen displays Press and hold  
[PTT] to talk, press and hold PUSH TO TALK on your handset. You will hear  
a chirp. Speak towards the handset.  
X
While you are speaking, your handset displays PTT To handset: (X  
represents the handset numbers of one or more destination handsets; a  
maximum of four handset numbers appear).  
Your voice is broadcast to all destination handsets.  
After speaking, release PUSH TO TALK. Your handset will beep. After the beep,  
if your speakerphone light is off, you can press and hold PUSH TO TALK to  
speak again or the destination handset can respond.  
Change a one-to-one PTT call to intercom call  
You can convert a one-to-one PTT session to an intercom call.  
1. When your handset displays Press and hold [PTT] to talk, press  
MENU/SELECT. The screen displays >Intercom.  
2. Press MENU/SELECT.  
If you have two handsets, your handset displays Calling other handset.  
The destination handset temporarily displays Push to talk Ended and then  
Other handset is calling.  
If you have more than two handsets, your handset displays Calling  
HANDSET Y (Y represents the destination handset). The destination  
handset temporarily displays Push to talk Ended and then HANDSET X is  
calling (X represents the originating handset).  
3. On the destination handset, press /FLASH, /SPEAKER or any dialing key  
(0-9, # or ) to answer the intercom call. Both handsets now display Intercom.  
4. To end the intercom call, press OFF/CANCEL or place the handset in the  
telephone base or charger. Both screens display Intercom ended.  
30  
 
Multiple handset use  
End a PTT call  
For a one-to-one PTT call, both the originating and destination handsets can  
end the PTT call.  
For a PTT call to multiple handsets, the originating handset can end the  
PTT call. If any one of the destination handsets leaves the PTT call, the call  
continues until all handsets hang up.  
To end or leave a PTT call:  
Press OFF/CANCEL or place the handset in the telephone base or charger. The  
handset displays Push to talk Ended.  
After PUSH TO TALK is released, the PTT call remains open for a short time. If no  
one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.  
Answer an incoming call during a PTT call  
When you receive an incoming outside call during PTT, there is an alert tone.  
During a one-to-one PTT call, press /FLASH on the originating or destination  
handset. The PTT call ends automatically and the outside call is answered.  
During a PTT call to multiple handsets, press /FLASH on the originating  
handset. The PTT call ends automatically and the outside call is answered.  
During a PTT call to multiple handsets, press /FLASH on any one of the  
destination handsets and that handset answers the outside call. The PTT call  
continues for the rest of the PTT participants.  
To leave the PTT call without answering the incoming call, press OFF/CANCEL.  
The telephone continues to ring.  
Make an outgoing call during a PTT call  
During a one-to-one PTT call, press /FLASH to get a dial tone. The PTT call  
ends automatically.  
During a PTT call to multiple handsets, press /FLASH on the originating  
handset. The PTT call ends automatically and you get a dial tone.  
During a PTT call to multiple handsets, press /FLASH on any one of  
the destination handsets and that handset gets a dial tone. The PTT call  
continues for the rest of the PTT participants.  
31  
 
Directory  
About the directory  
The directory can store up to 50 entries with up to 30 digits for each phone  
number and 15 alphanumeric characters for each name.  
Directory entries are shared by all system handsets. Any additions, deletions  
or edits made on one handset are reflected on all handsets.  
When you access the directory with no records, the screen displays  
Directory empty.  
When the directory is full and you try to save an entry, the screen displays  
Directory full.  
When you try to save a number already stored in the directory, the screen  
displays Number already saved.  
When the telephone number in the directory exceeds 15 digits, while reviewing the  
directory, < appears in front of the telephone number. Press  
to move towards  
the end of the telephone number or press # (pound key) to move towards the  
beginning of the telephone number.  
Only one handset can review the directory at a time. If a handset tries to enter the  
directory while another handset is already in it, Not available at this time appears.  
32  
 
Directory  
Add a directory entry  
Use the following steps to store an entry in the directory.  
Answering sys  
>Directory  
1. Enter the number when the handset is not in use and press  
MENU/SELECT. The screen displays EDIT NUMBER.  
Review  
>Add contact  
-OR-  
a. Press MENU/SELECT when the handset is not in use.  
b. Press or to highlight >Directory, then press  
MENU/SELECT.  
ENTER NUMBER  
800-595-9511_  
c. Press or to highlight >Add contact, then press  
MENU/SELECT. The screen displays ENTER NUMBER.  
2. Use the dialing keys to enter or modify the number.  
ENTER NAME  
Mike Smith_  
Press MUTE/DELETE to backspace and delete a digit.  
Press and hold MUTE/DELETE to delete all digits.  
Press or to move the cursor to the left or right.  
Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).  
-OR-  
Copy a number from the redial list by pressing REDIAL/PAUSE and then press  
or , or REDIAL/PAUSE repeatedly to choose a number. Press MENU/SELECT to  
copy the number.  
3. Press MENU/SELECT to move to the name. The screen displays ENTER NAME.  
4. Use the dialing keys to enter the name. Additional key presses show other  
characters of that particular key. Press the key repeatedly until the desired  
character appears. The first character and the character after a space are  
automatically capitalized.  
Press 0 to add a space.  
Press MUTE/DELETE to backspace and delete a character.  
Press and hold MUTE/DELETE to delete all characters.  
Press or to move the cursor to the left or right.  
5. Press MENU/SELECT to confirm. The screen displays Saved and you hear a  
confirmation tone.  
33  
 
Directory  
Search the directory  
Entries are sorted alphabetically.  
Answering sys  
>Directory  
1. Press  
/
when the handset is not in use.  
-OR-  
a. Press MENU/SELECT when the handset is not in use.  
>Review  
b. Press or to highlight >Directory, then press  
Add contact  
MENU/SELECT.  
c. Press MENU/SELECT again to select >Review.  
Mike Smith  
800-595-9511  
2. Press or to browse.  
Alphabetical search  
1. Press  
/
when the handset is not in use.  
-OR-  
a. Press MENU/SELECT when the handset is not in use.  
b. Press or to highlight >Directory, then press MENU/SELECT.  
c. Press MENU/SELECT again to select >Review.  
2. Use the dialing keys to enter the letters associated with the name. For  
example, if you have name entries Jenny, Jessie, Kristen and Laura in your  
directory, press 5 (JKL) once to see Jenny (when Jenny displays, press to  
see Jessie), twice to see Kristen, or three times to see Laura. If there is no  
name entry matching your search, the next closest match in alphabetical order  
appears. If necessary, press or to browse.  
Dial a directory entry  
1. Search for the desired entry in the directory (see Search the directory or  
Alphabetical search above).  
2. Press /FLASH or  
-OR-  
/SPEAKER to dial the displayed number.  
1. Press /FLASH or  
/SPEAKER.  
2. Press MENU/SELECT.  
3. Press or to highlight >Directory, then press MENU/SELECT.  
4. Press or or start an alphabetical search to browse to the desired entry,  
then press MENU/SELECT to dial the displayed number.  
34  
 
Directory  
Edit a directory entry  
1. Search for the desired entry in the directory (see Search the directory or  
Alphabetical search on page 34).  
2. Press MENU/SELECT. The screen displays EDIT NUMBER.  
Mike Smith  
800-595-9511  
3. Use the dialing keys to edit the number.  
Press MUTE/DELETE to backspace and delete a digit.  
Press and hold MUTE/DELETE to delete all digits.  
Press or to move the cursor to the left or right.  
EDIT NUMBER  
800-595-9511_  
4. Press MENU/SELECT. The screen displays EDIT NAME.  
5. Use the dialing keys to edit the name. Additional key  
presses show other characters of that particular key. Press  
the key repeatedly until the desired character appears.  
The first character and the character after a space are  
automatically capitalized.  
EDIT NAME  
Mike Smith_  
Press 0 to add a space.  
Saved  
Press MUTE/DELETE to backspace and delete a character.  
Press and hold MUTE/DELETE to delete all characters.  
Press or to move the cursor to the left or right.  
6. Press MENU/SELECT to save the entry. The screen displays Saved and then  
the revised entry.  
Delete a directory entry  
1. Search for the desired entry in the directory (see Search the  
Mike Smith  
800-595-9511  
directory or Alphabetical search on page 34).  
2. Press MUTE/DELETE. The screen displays Delete contact?  
3. Press MENU/SELECT to confirm. The screen displays  
Mike Smith  
Contact deleted and you hear a confirmation tone.  
Delete contact?  
Contact deleted  
35  
 
Directory  
Assign a directory entry to a speed dial location  
You can store up to 10 directory entries in the speed dial  
directory. The speed dial entries are shared by all handsets.  
Add contact  
>Speed dial  
1. Press and hold an empty speed dial key (0-9).  
-OR-  
1:Mike Smith  
>2:<empty>  
a. Press MENU/SELECT when the handset is not in use.  
b. Press or to scroll to >Directory and then press  
MENU/SELECT.  
c. Press or to scroll to >Speed dial, then press  
Copy from  
Directory...  
MENU/SELECT.  
d. Press or to select an empty speed dial location.  
2. Press MENU/SELECT. The screen displays  
Tom Miller  
888-490-2005  
Copy from Directory...  
3. Press or to select a desired directory entry.  
-OR-  
1:Mike Smith  
>2:Tom Miller  
Use the dialing keys to start an alphabetical search  
(see page 34).  
4. Press MENU/SELECT to save. You hear a confirmation tone.  
If the speed dial location is occupied, the new entry replaces the old one.  
Dial a speed dial entry  
Press and hold a speed dial key (0-9) of the desired entry when the handset is  
not in use, the number will be dialed automatically.  
When the speed dial location chosen is empty, the handset will prompt you to the  
speed dial list. See Assign a directory entry to a speed dial location above to  
assign entries to the speed dial locations.  
36  
 
Directory  
Reassign a speed dial number  
1. Press MENU/SELECT when the handset is not in use.  
Tom Miller  
888-490-2005  
2. Press or to scroll to >Directory and then press  
2
MENU/SELECT.  
>Change SD  
Clear SD  
3. Press or to scroll to >Speed dial, then press  
MENU/SELECT.  
4. Press or to select a desired speed dial location, then  
press MENU/SELECT.  
Copy from  
Directory...  
5. Press MENU/SELECT to choose >Change SD.  
6. Press MENU/SELECT and then the screen displays  
Copy from Directory...  
Mike Smith  
800-595-9511  
7. Press or to select a desired directory entry.  
-OR-  
Use the dialing keys to start an alphabetical search  
(see page 34).  
1:<empty>  
>2:Mike Smith  
8. Press MENU/SELECT to save. You hear a confirmation tone.  
Delete a speed dial entry  
1. Press MENU/SELECT when the handset is not in use.  
Change SD  
>Clear SD  
2. Press or to scroll to >Directory and then press  
MENU/SELECT.  
3. Press or to scroll to >Speed dial, then press  
Speed dial  
empty  
MENU/SELECT.  
4. Press or to select a desired speed dial location.  
5. Press MUTE/DELETE to clear the speed dial location.  
-OR-  
1:<empty>  
>2:<empty>  
Press MENU/SELECT twice. Press or to scroll to  
>Clear SD, then press MENU/SELECT. The screen displays  
Speed dial empty. You hear a confirmation tone.  
Clearing the speed dial locations does not affect the entries in the directory.  
37  
 
Caller ID  
About caller ID  
This product supports caller ID services provided by most telephone service  
providers. Depending on your service subscription, you may see the caller’s  
number, or the caller’s name and number that are sent by your telephone service  
provider after the first or second ring. Caller ID allows you to see the name,  
number, date and time of calls.  
Information about caller ID with call waiting  
Caller ID with call waiting lets you see the name and telephone number of the  
caller before answering the telephone, even while on another call.  
It may be necessary to change your telephone service to use this feature.  
Contact your telephone service provider if:  
You have both caller ID and call waiting, but as separate services (you may  
need to combine these services).  
You have only caller ID service, or only call waiting service.  
You do not subscribe to caller ID or call waiting services.  
There may be fees for caller ID services. In addition, services may not be  
available in all areas.  
This product can provide information only if both you and the caller are in areas  
offering caller ID service and if both telephone service providers use compatible  
equipment. The time and date are sent by your telephone service provider along  
with the call information.  
You can use this product with regular caller ID service, or you can use this  
product’s other features without subscribing to either caller ID or combined caller  
ID with call waiting service.  
38  
 
Caller ID  
Caller ID log  
If you subscribe to caller ID service, information about each caller will appear  
after the first or second ring. If you answer a call before the caller information  
appears on the screen, it will not be saved in the caller ID log.  
The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the  
phone number and 15 characters for the name. If the phone number has more  
than 15 digits, only the last 15 digits appear. If the name has more than 15  
characters, only the first 15 characters are shown and saved in the caller ID log.  
You can review, redial and copy an entry into the directory.  
Entries appear in reverse chronological order.  
When the caller ID log is full, the oldest entry is deleted to make room for new  
incoming call information.  
XX Missed calls displays when there are new caller ID log entries that have  
not been reviewed.  
Caller ID log empty displays when you access the caller ID log with no records.  
Only one handset can review the caller ID log at a time. If a handset tries to  
enter the caller ID log while another handset is already in it, Not available at  
this time appears.  
The caller ID information may not be available for every incoming call. The  
callers may intentionally block their names and/or telephone numbers.  
For caller ID log entries with numbers between 16 and 24 digits, in order to view  
the entire number, you must save the entry to the directory (see page 41).  
If the phone number has more than 24 digits, it will not be saved or shown in  
the caller ID log.  
Memory match  
If the last seven digits of the incoming telephone number is an exact match with  
a telephone number in your directory, the name that appears on the screen  
matches the corresponding name in your directory.  
For example, if Elizabeth Jones calls, her name appears as Liz if this is how you  
entered it into your directory.  
The number you see on your caller ID is in the format sent by the telephone service  
provider. It usually delivers 10-digit telephone numbers (area code plus telephone  
number). If the last seven digits of the incoming telephone number does not match  
a number in your directory, the name appears as it is delivered by the telephone  
service provider.  
39  
 
Caller ID  
Missed call indicator  
When there are calls that have not been reviewed in the caller ID log, the  
handset displays XX Missed calls. When you have reviewed all the missed calls,  
the missed call indicator no longer displays.  
HANDSET 1  
5 Missed calls  
Each time you review a caller ID log entry marked NEW, the  
number of missed calls decreases by one.  
10/15  
9:00pm  
If you do not want to review the missed calls one by one,  
press and hold OFF/CANCEL when the handset is not in use  
to clear the missed call indicator. All the entries are then  
considered old and kept in the caller ID log.  
Mike Smith  
800-595-9511  
NEW  
10/15  
9:00pm  
Review the caller ID log  
1. Press CID/ when the handset is not in use.  
2. Press or to browse.  
Caller ID log  
Entries: 10  
-OR-  
1. Press MENU/SELECT when the handset is not in use.  
Mike Smith  
2. Press or to scroll to >Caller ID log, then press  
800-595-9511  
MENU/SELECT.  
NEW  
10/15  
9:00pm  
3. Press MENU/SELECT to select >Review.  
4. Press or to browse. You hear a double beep when you  
reach the beginning or end of the caller ID log.  
View dialing options  
Although the caller ID log entries received have 10 digits (the area code plus the  
seven-digit number), in some areas, you may need to dial only the seven digits,  
or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can  
change the number of digits that you dial from the caller ID log and store the new  
number to the directory.  
1-800-595-9511  
While reviewing the caller ID log, press # (pound  
key) repeatedly to display different dialing options  
for local and long distance numbers before dialing  
or saving the telephone number in the directory.  
595-9511  
1-595-9511  
Press #  
800-595-9511  
Press 1 repeatedly if you need to add or remove  
1 in front of the telephone number before dialing  
or saving it in the directory.  
1-800-595-9511  
800-595-9511  
Press 1  
Press 1  
1-595-9511  
595-9511  
When the number is displayed in the correct format  
for dialing, press /FLASH or /SPEAKER to dial.  
40  
 
Caller ID  
Dial a caller ID log entry  
1. Search for the desired caller ID entry (see Review the caller ID log on page 40).  
2. When the desired entry displays, press /FLASH or /SPEAKER to dial.  
Save a caller ID log entry to the directory  
1. Search for the desired caller ID entry (see Review the caller ID log on page 40).  
2. Press MENU/SELECT to highlight an entry. The screen  
Tom Miller  
888-490-2005  
displays EDIT NUMBER.  
3. Use the dialing keys to edit the number (up to 30 digits).  
10/15  
9:00pm  
Press MUTE/DELETE to backspace and delete a digit.  
Press and hold MUTE/DELETE to delete all digits.  
Press or to move the cursor to the left or right.  
EDIT NUMBER  
888-490-2005  
Press and hold REDIAL/PAUSE to insert a dialing pause  
(a p appears).  
EDIT NAME  
Tom Miller_  
4. Press MENU/SELECT to move to the name. The screen  
displays EDIT NAME.  
5. Use the dialing keys to edit the name (up to 15 characters).  
Press 0 to add a space.  
Saved  
Press MUTE/DELETE to backspace and delete a character.  
Press and hold MUTE/DELETE to delete all characters.  
Press or to move the cursor to the left or right.  
10/15  
9:00pm  
Press # (pound key) to switch the order of the names. For example, Miller  
Tom becomes Tom Miller when you press # (pound key).  
6. Press MENU/SELECT to save the entry to the directory. The screen displays  
Saved and you hear a confirmation tone.  
If the name received from your telephone service provider is all in capital letters,  
the first letter of every word remains a capital letter. However, the next letter  
after prefix Mac, Mc, D’ or O’ is kept as a capital letter. For example, the D in  
MacDonald is kept as a capital letter. Another exception is that VAN DER will  
be changed to Van der.  
When you try to save a caller ID entry without any caller ID information, the  
handset displays Unable to save.  
41  
 
Caller ID  
Delete the caller ID log entries  
To delete one entry:  
1. Search for the desired caller ID entry (see Review the caller ID log on page 40).  
2. Press MUTE/DELETE to delete the selected entry.  
Directory  
>Caller ID log  
To delete all entries:  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to highlight >Caller ID log, then press  
Review  
MENU/SELECT.  
>Del all calls  
3. Press or to highlight >Del all calls, then press  
MENU/SELECT. The screen displays Delete all calls? Press  
MENU/SELECT to confirm. You hear a confirmation tone and  
the screen returns to the previous menu.  
Delete  
all calls?  
Caller ID log display screen messages  
Displays:  
When:  
The caller is blocking the name.  
PRIVATE NAME  
PRIVATE NUMBER  
PRIVATE CALLER  
UNKNOWN NAME  
UNKNOWN NUMBER  
UNKNOWN CALLER  
The caller is blocking the telephone number.  
The caller is blocking the name and number.  
This caller’s name is unavailable.  
This caller’s number is unavailable.  
No information is available about this caller.  
42  
 
Answering system settings  
Answering system  
Use the answering system menu of a system handset to turn on or off the answering  
system, set up the announcement message, activate the call screening, or change  
the number of rings, remote access code, message alert tone and message  
recording time. If your answering system is turned off and you change any of its  
settings, the answering system automatically turns on again.  
You may also turn on or off the answering system at the telephone base.  
Announcement  
The telephone is preset with a greeting that answers calls with “Hello, please  
leave a message after the tone.” You can use this preset announcement, or  
replace it with your own.  
Record your own announcement  
You can record an announcement up to 90 seconds, but announcements shorter  
than two seconds will not be recorded.  
1. Press MENU/SELECT when the handset is not in use.  
Play annc  
>Record annc  
2. Press or to highlight >Answering sys, then press  
MENU/SELECT.  
3. Press MENU/SELECT to select >Announcement.  
4. Press or to highlight >Record annc, then press  
RECORDING ANNC...  
MENU/SELECT. The system announces, “Record after the  
5-Stop  
tone. Press 5 when you are done” and the screen shows  
RECORDING ANNC... 5-Stop.  
5. After the tone, speak towards the handset microphone.  
6. Press 5 when done. The answering system automatically plays back the  
newly recorded announcement, then returns to the previous menu.  
-OR-  
Press OFF/CANCEL to exit without saving the recording.  
43  
 
Answering system settings  
Play your announcement  
1. Press MENU/SELECT when the handset is not in use.  
>Play annc  
Record annc  
2. Press or to highlight >Answering sys, then press  
MENU/SELECT.  
PLAYING ANNC...  
5-Stop  
3. Press MENU/SELECT to select >Announcement.  
4. Press MENU/SELECT to select >Play annc. The handset  
plays the announcement and the screen shows  
PLAYING ANNC... 5-Stop.  
5. Press 5 to stop the playback and return to the previous menu or the handset  
screen automatically returns to the previous menu after the playback. Press  
OFF/CANCEL to return to the previous menu during playback.  
Delete your announcement  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to highlight >Answering sys, then press MENU/SELECT.  
3. Press MENU/SELECT to highlight >Announcement.  
4. Press MENU/SELECT to select >Play annc.  
5. When the handset is playing the announcement, press MUTE/DELETE. The  
handset displays Annc. Deleted and announces, “Announcement deleted.”  
When your announcement is deleted, calls are answered with the preset  
announcement.  
44  
 
Answering system settings  
Answer on/off  
The answering system must be turned on to answer and record messages. When  
the answering system is turned on, the /ANS ON/OFF light on the telephone  
base turns on and ANS ON displays on the handset.  
To turn on or off with the telephone base:  
Press /ANS ON/OFF to turn the built-in answering system on or off. When the  
answering system is turned on, it announces, “Calls will be answered.” When the  
answering system is turned off, it announces, “Calls will not be answered.”  
To turn on or off with a handset:  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to highlight >Answering sys, then  
press MENU/SELECT.  
3. Press or to highlight >Answer ON/OFF, then  
press MENU/SELECT.  
4. Press or to choose >On or >Off, then press  
MENU/SELECT.  
When you turn on the answering system at the telephone base with no memory  
capacity left, the telephone announces, “Memory is full. Calls will not be  
answered,” and the answering system cannot be turned on. When you turn on  
the answering system with a handset, the handset displays Memory full.  
If the memory capacity is less than 3 minutes, the telephone announces, “Less  
than 3 minutes to record,” and the handset displays Less than 3 min to record.  
Call screening  
Use this feature to choose whether incoming messages can be heard when they  
are being recorded.  
>Call screening  
To turn on or off with a handset:  
# of rings  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to highlight >Answering sys, then press  
CALL SCREENING  
>On  
MENU/SELECT.  
3. Press or to highlight >Ans sys setup, then press  
MENU/SELECT.  
4. Press MENU/SELECT to select >Call screening.  
5. Press or to choose >On or >Off, then press MENU/SELECT to save.  
45  
 
Answering system settings  
Number of rings  
You can choose from two, three, four, five, six rings or toll saver. With toll saver  
selected, the answering system answers after two rings when you have new  
messages, and after four rings when you have no new messages. This enables  
you to check for new messages and avoid paying unnecessary long distance  
charges if you are calling from out of your local area.  
1. Press MENU/SELECT when the handset is not in use.  
or  
MENU/SELECT.  
or  
MENU/SELECT.  
or  
MENU/SELECT.  
or  
2. Press  
to highlight >Answering sys, then press  
to highlight >Ans sys setup, then press  
to highlight ># of rings, then press  
to choose 6, 5, 4, 3, 2 or Toll saver, then  
Call screening  
># of rings  
3. Press  
4. Press  
# Of RINGS  
>3  
5. Press  
press MENU/SELECT to save.  
Remote access code  
A two-digit security code is required to access the answering system remotely  
from any touch-tone telephone. The preset code is 19. You can set the code from  
00 to 99.  
1. Press MENU/SELECT when the handset is not in use.  
# of rings  
>Remote code  
or  
MENU/SELECT.  
or  
MENU/SELECT.  
or  
2. Press  
to highlight >Answering sys, then press  
3. Press  
to highlight >Ans sys setup, then press  
REMOTE CODE  
4. Press  
to highlight >Remote code, then press  
19  
MENU/SELECT.  
5. Use the dialing keys (0-9) to enter a two-digit number, then  
press MENU/SELECT to save.  
46  
 
Answering system settings  
Message alert tone  
The telephone base beeps every 10 seconds to alert you of new messages. The  
tone stops when all new messages have been reviewed.  
1. Press MENU/SELECT when the handset is not in use.  
Remote code  
>Msg alert tone  
or  
MENU/SELECT.  
or  
MENU/SELECT.  
or  
MENU/SELECT.  
or  
MENU/SELECT to save.  
2. Press  
to highlight >Answering sys, then press  
3. Press  
to highlight >Ans sys setup, then press  
MSG ALERT TONE  
>On  
4. Press  
to highlight >Msg alert tone, then press  
5. Press  
to choose >On or >Off, then press  
The answering system must be turned on for the message alert tone to function.  
Press any key on the telephone base (except /FIND HANDSET) to temporarily  
silence the message alert tone.  
Message recording time  
You can set the recording time allowed for incoming messages. The message  
length is three minutes by default.  
1. Press MENU/SELECT when the handset is not in use.  
or  
MENU/SELECT.  
or  
MENU/SELECT.  
or  
MENU/SELECT.  
or  
2. Press  
to highlight >Answering sys, then press  
to highlight >Ans sys setup, then press  
to highlight >Recording time, then press  
to choose >3 minutes, >2 minutes, or  
Msg alert tone  
>Recording time  
3. Press  
RECORDING TIME  
>3 minutes  
4. Press  
5. Press  
>1 minute, then press MENU/SELECT to save.  
47  
 
Answering system operation  
Answering system and voicemail  
Your telephone has separate indicators for two different types of voice messages:  
those left on its built-in answering system and those left at your service provider’s  
voicemail. Your telephone’s built-in answering system messages and voicemail  
messages are separate. Each alerts you to new messages differently.  
If  
and XX New messages display on the handset and the message window  
on the telephone base flashes, there are new messages in the built-in answering  
system. To listen to the messages recorded on your digital answering system,  
press  
handset, see To play messages with a handset on page 51.  
If and New voicemail display on the handset, your telephone service  
/PLAY/STOP on the telephone base. To listen to messages with a  
provider is indicating that it has new voicemail for you. To listen to your  
voicemail, you typically dial an access number provided by your telephone  
service provider, followed by a security code or PIN.  
Some service providers bundle or combine multiple services like voicemail and call  
waiting, so you may not be aware that you have voicemail. To check what services  
you have and how to access them, contact your telephone service provider.  
To use your voicemail service rather than your answering system, turn off your  
answering system. To use your answering system rather than your voicemail  
service, contact your telephone service provider to deactivate your voicemail service.  
Using the answering system and voicemail together  
You can also use your telephone answering system and voicemail together by  
setting your built-in answering system to answer before voicemail answers as  
described below. To learn how to program your voicemail settings, contact your  
telephone service provider. Then, if you are on a call, or if the answering system  
is busy recording a message and you receive another call, the second caller can  
leave a voicemail message.  
Set your answering system to answer calls at least two rings earlier than your  
voicemail is set to answer. For example, if your voicemail answers after six rings,  
set your answering system to answer after four rings. Some voicemail providers  
may program the delay before answering calls in seconds instead of rings. In this  
case, allow six seconds per ring when determining the appropriate setting.  
48  
 
Answering system operation  
Message capacity  
The answering system can record and store up to 99 messages. The recording  
time of each message depends on the message length you set (see Message  
recording time on page 47). The total storage capacity for the announcement,  
messages and memos is approximately 14 minutes. The actual recording time  
depends on individual message characteristics. Messages remain available for  
replay until you delete them.  
New message indication  
The message window on the telephone base flashes and XX New messages  
displays on the handset when there are new answering system messages.  
If the message alert tone is turned on, the telephone base beeps every 10  
seconds when there are messages that have not been reviewed.  
Call screening  
Call screening at the telephone base:  
If the answering system and call screening are on (see Call screening on page 45),  
the announcement and the incoming message broadcast at the telephone base while  
the call is answered by the answering system.  
Options while a message is being recorded:  
Press /VOL or /VOL on the telephone base to adjust the call screening volume.  
Press  
/PLAY/STOP to temporarily silence the call screening.  
Press  
/PLAY/STOP or /VOL to temporarily turn on the call screening if call  
screening is set to off.  
Call screening at the handset:  
If the answering system is on and your answering system is recording a  
message, your handset shows To screen call, press [SELECT]. Press  
MENU/SELECT to screen the call on your handset and the screen displays the  
caller ID information. If you do not subscribe to caller ID service, the handset  
shows Screening...  
The call screening setting does not affect the call screening on the handset.  
Call intercept  
If you want to talk to the person whose message is being recorded, press  
/FLASH or /SPEAKER on the handset.  
49  
 
Answering system operation  
Message playback  
On the telephone base, if you have new messages, the telephone plays only the  
new messages (oldest first). If there are no new messages, the telephone plays  
back all messages (oldest first).  
On the handset, if you have both new and old messages, you can play either new or  
old messages. The caller ID information displays on the handset screen when you  
play messages and you can call back the caller.  
When playback begins, you hear the total number of messages followed by the  
day and time of the message. If the time and date are not set, the telephone  
announces, “Time and date not set.” After the last message, the telephone  
announces, “End of messages.”  
To play messages with the telephone base:  
Press  
/PLAY/STOP when the telephone is not in use.  
Options during playback:  
Press /VOL or /VOL to adjust the speaker volume.  
Press /SKIP to skip to the next message.  
Press /REPEAT once to repeat the message currently playing.  
Press /REPEAT twice to listen to the previous message.  
Press X/DELETE to delete the message currently playing. The system  
advances to the next message.  
Press  
/PLAY/STOP to stop. The telephone plays a long beep.  
50  
 
Answering system operation  
To play messages with a handset:  
>Play messages  
Answering sys  
1. Press MENU/SELECT when the handset is not in use.  
ANS ON  
2. Press MENU/SELECT to select >Play messages. If you  
have either new or old messages, the messages play  
automatically. If you have both new and old messages:  
>Play new msgs  
Play old msgs  
To play new messages, press MENU/SELECT to select  
ANS ON  
>Play new msgs.  
To play old messages, press or to highlight  
>Play old msgs, then press MENU/SELECT.  
You have:  
4 New messages  
When the handset is playing a message, its screen shows  
the caller’s name or number. If the caller’s information is  
unavailable, the handset shows No caller info.  
ANS ON  
Mike Smith  
4-Repeat 6-Skip  
Options during playback:  
ANS ON  
Press MENU/SELECT to pause the playback, and display the  
1/4  
9:30AM  
caller’s information, then press /FLASH or  
/SPEAKER to call back the caller. If you do not press /FLASH within  
10 seconds, message playback resumes automatically.  
Press /FLASH to stop the playback and the screen displays Call back? then  
press MENU/SELECT, /FLASH or  
Press /VOLUME or /VOLUME to adjust the speaker volume.  
Press EQ to adjust the handset message playback audio quality.  
/SPEAKER to call back the caller.  
Press 6 to skip to the next message.  
Press 4 once to repeat the message currently playing. Press 4 twice to listen  
to the previous message.  
Press MUTE/DELETE to delete the message currently playing. The system  
announces, “Message deleted,” and advances to the next message.  
Press 5 to stop.  
When the answering system has less than three minutes of recording time left,  
it announces, “Less than three minutes to record.”  
When the telephone is not in use, if F and the number of messages are flashing  
alternately in the message window, or the handset displays Rec mem full, the  
memory is full. Delete some messages to make room for more.  
51  
 
Answering system operation  
Delete all old messages  
To delete all old messages with the telephone base:  
>Play messages  
Answering sys  
1. Press X/DELETE when the phone is not in use. The  
telephone announces, “To delete all old messages, press  
DELETE again.”  
Announcement  
>Delete all old  
2. Press X/DELETE again. All previously heard messages are  
deleted and the telephone announces,  
“All old messages deleted.”  
Delete all  
old messages?  
To delete all old messages with a handset:  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to highlight >Answering Sys, then press  
Deleting...  
MENU/SELECT.  
3. Press or to highlight >Delete all old, then press  
MENU/SELECT. The handset displays Delete all old  
messages? If there are no old messages in the answering  
system, the handset displays No old messages to delete.  
All old msgs  
deleted!  
4. Press MENU/SELECT to save. The handset displays  
Deleting... and then All old msgs deleted! You hear a  
confirmation tone.  
You can only delete old messages, which are messages you have played.  
52  
 
Answering system operation  
Record, play and delete memos  
Memos are your own recorded messages used as reminders for yourself or  
others using the same answering system. You can record your own memos using  
a system handset. Play and delete them in the same way as incoming messages  
(see Message playback on pages 50-51).  
To record a memo:  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to highlight >Answering Sys, then press MENU/SELECT.  
3. Press or to highlight >Record memo, then press MENU/SELECT.  
4. The system announces, “Record after the tone. Press 5 when you are done.”  
After the tone, speak towards the handset microphone.  
5. Press 5 when you finish recording. The system announces, “Recorded.”  
“Memory is full” is announced if you record a memo when the memory is full.  
Each memo can be up to four minutes in length.  
Memos shorter than two seconds are not recorded.  
Message window displays  
Window display Description  
No message.  
0
The total number of old messages recorded.  
The message number currently playing.  
1-99  
When time and date are not set, it flashes 0, the total number of new  
messages recorded, or total number of old messages recorded.  
0-99 (flashing)  
The telephone base may have lost and regained power.  
The clock needs to be set.  
The answering system memory is full with total number of messages  
recorded.  
1-99 &  
(alternating)  
f
The telephone base speaker volume level while adjusting.  
The telephone base ringer level while adjusting.  
1-8  
0-6  
The system is answering a call, or recording a memo or announcement.  
The telephone is answering a call or being accessed remotely.  
The answering system is being programmed.  
--  
53  
 
Answering system operation  
Remote access  
A two-digit security code is required to access the answering system remotely  
from any touch-tone telephone. The preset code is 19; see Remote access  
code on page 46 to change it.  
1. Dial your telephone number from any touch-tone telephone.  
2. When the system plays your announcement, enter the two-digit security code.  
3. Then you can enter one of the following remote commands.  
Command  
Function  
Play all messages.  
1
2
Play new messages.  
Delete the current message (during playback).  
Delete all old messages.  
3
33  
4
Repeat the current message (during playback).  
Listen to the previous message (during playback).  
Stop.  
44  
5
Hear a list of remote commands.  
Skip to the next message (during playback).  
Record a new announcement.  
End the call.  
*5  
6
*7  
8
Turn the answering system on or off.  
0
4. Hang up or press 8 to end the call.  
If you do not press any keys after you enter the remote access code, all new  
messages play. If there are no new messages, all old messages play.  
Once the new messages have played, the telephone announces the help menu  
options. If you do not press any key within 20 seconds, the remote access call  
automatically disconnects.  
When the answering system is turned off, the telephone answers after 10 rings,  
and announces, “Please enter your remote access code.”  
When the answering system memory is full, the telephone announces,  
“Memory is full. Enter the remote access code.”  
54  
 
Appendix  
Handset display screen messages  
The answering system is automatically turned on when you  
change the settings under answering system setup menu.  
Answering sys is ON  
There are no caller ID log entries.  
Caller ID log empty  
Calling another handset (intercom).  
Calling HANDSET X  
(for models with three or  
more handsets)  
Calling other  
handset  
(for models with two  
handsets)  
There are no directory entries.  
The directory is full.  
Directory empty  
Directory full  
Ended  
You have just ended a call.  
Another system handset is calling (intercom).  
HANDSET X is calling  
(for models with three or  
more handsets)  
Other handset is  
calling  
(for models with two  
handsets)  
There is an incoming call.  
Incoming call  
Intercom  
The handset is on an intercom call.  
You have just ended an intercom call.  
Intercom ended  
Line in use  
A system handset or another telephone on the same line  
is in use, or the answering system is answering a call.  
The handset battery needs to be recharged.  
Low battery  
MUTE is turned off and the person on the other end can  
hear you.  
Microphone ON  
You have turned off the handset microphone. The other  
party cannot hear you but you can hear the other party.  
Muted  
There are new voicemail messages from your telephone  
service provider.  
New voicemail  
You have attempted to make an intercom call, but the  
handset you are calling is in the directory, in the caller  
ID log or out of range, or the handset you are calling is  
accessing the answering system or on an outside call.  
No answer.  
Try again  
55  
 
Appendix  
No battery  
No line  
No battery is installed. Follow the directions for battery  
installation on page 3 to install the battery before charging.  
There is no telephone line connected.  
Communication between the handset and telephone base  
is lost during a call.  
No signal,  
call ended  
One handset is already viewing the caller ID log or  
directory, and another handset attempts to review it.  
Not available at  
this time  
You attempt to place a PTT call to another handset which  
is on an outside call or intercom call, or accessing the  
answering system.  
The telephone number entered is already stored in the  
directory.  
Number already saved  
The handset cannot communicate with the telephone  
base. Check the telephone base power connection or  
move closer.  
Out of range OR  
No pwr at base  
The system handset is being paged.  
The handset is on a call.  
** Paging **  
Phone  
The battery is very low. Place the handset in the  
telephone base or charger for recharging.  
Place in charger  
The answering system memory is full  
Rec mem full  
Rec mem low  
The answering system has less than three minutes of  
recording time left.  
The ringer is muted temporarily during an incoming or  
intercom call.  
Ringer muted  
The ringer is turned off.  
Ringer off  
Saved  
Your selection has been saved.  
The handset speakerphone is in use.  
Speaker  
You are attempting to predial a number while the  
telephone line is in use.  
Unable to call.  
Line in use  
You try to join a call when there are already four handsets  
on that call, or to make an outside call when another  
handset is transferring a call with the intercom feature.  
Unable to call.  
Try again  
You are attempting to save a caller ID entry without a  
name and number into the directory.  
Unable to save  
XX Missed calls  
XX New messages  
There are XX calls that have not been reviewed in your  
caller ID log.  
There are XX new messages in the answering system.  
56  
 
Appendix  
Handset and telephone base indicators  
Handset lights  
On when the handset speakerphone is in use.  
On when the handset is charging in the telephone base or charger.  
CHARGE  
Telephone base lights  
IN USE  
On when the telephone line is in use.  
On when the answering system is answering a call.  
On when you are registering a handset.  
Flashes quickly when there is an incoming call.  
Flashes when another telephone sharing the same line is in use.  
Flashes when you are deregistering all handsets.  
On when the answering system is turned on.  
/ANS ON/OFF  
Handset icons  
The battery icon flashes when the battery is low and needs charging.  
The battery icon animates when the battery is charging.  
The battery icon becomes solid when the battery is fully charged.  
The speakerphone is in use.  
The handset ringer is off.  
There are new voicemail received from your telephone service provider.  
ANS ON  
The answering system is turned on.  
There are new answering system messages.  
There are new caller ID log entries.  
The microphone is muted.  
NEW  
MUTE  
The message number currently playing and total number of messages  
recorded.  
1/13  
57  
 
Appendix  
Battery  
It takes up to 10 hours for the battery to be fully charged. When it is fully charged, you can  
expect the following performance:  
Operation  
Operating time  
While in handset use (talking*)  
While in speakerphone mode (talking*)  
While not in use (standby**)  
Up to seven hours  
Up to five hours  
Up to seven days  
*Operating times vary depending on your actual use and the age of the battery.  
**Handset is not charging or in use.  
The battery needs charging when:  
A new battery is installed in the handset.  
The handset beeps.  
A battery is properly installed and the screen is blank.  
Low battery or Place in charger displays on the handset screen.  
CAUTION:  
To reduce the risk of fire or injury, read and follow these instructions:  
Use only the battery(ies) provided or equivalent. To order a replacement, visit our  
Do not dispose of the battery(ies) in a fire. Check with local waste management codes  
for special disposal instructions.  
Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may  
cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.  
Exercise care in handling batteries in order not to create a short circuit with  
conductive materials.  
Charge the battery(ies) provided with or identified for use with this product only in  
accordance with the instructions and limitations specified in this manual.  
Observe proper polarity orientation between the battery and metallic contacts.  
To prevent fire or shock hazard, do not expose this product to water or any type of moisture.  
58  
 
Appendix  
Expand your telephone system  
The handsets provided with your telephone system are already registered.  
Each handset is assigned a number that displays on the handset. Additional  
handsets registered to the telephone system are assigned in sequential order.  
For instance, if the telephone system already has HANDSET 1 and HANDSET 2,  
the new registered handset is assigned HANDSET 3. After registration, you may  
rename the handsets (see Rename handset on page 16). This telephone system  
accommodates up to 12 handsets.  
Add and register a handset  
You can add new handsets (LS6405, purchased separately) to your telephone  
system. Each handset must be registered with the telephone base before use.  
When first purchased, each handset displays Put HS on BASE to register. You  
may need to charge the handset before registering it to the telephone base. For  
more details on battery charging, see page 4.  
To register a handset:  
1. Make sure the handset is out of the telephone base or  
handset charger and shows  
Put HS on BASE to register. Place the handset you  
wish to register in the telephone base.  
2. The handset displays Registering...Please wait and the  
red IN USE light on the telephone base turns on. It takes  
about 90 seconds to complete the registration process.  
The handset displays HANDSET X Registered  
(X represents the registered handset number).  
The IN USE light turns off and the handset beeps when  
registration completes.  
If registration fails, the system will automatically try to register  
again. If registration fails after the third try, the handset displays  
Registration failed then Put HS on BASE to register. This  
may take up to five minutes to occur.  
To reset the handset, remove it from the telephone base.  
When the handset displays Put HS on BASE to register,  
try the registration process again.  
After registration, the date and time need to be reset.  
For instructions, see Set date and time on page 13.  
59  
 
Appendix  
Deregister handsets  
If you want to replace a handset, or reassign the designated handset number of  
a registered handset, you must deregister all handsets that are registered to the  
telephone base. Then register each handset individually.  
To make deregistration easier, read all of the instructions on this page before  
you begin.  
Make sure that all handsets are out of the telephone base and handset chargers  
before you begin deregistration.  
To deregister all handsets:  
1. Press and hold /FIND HANDSET on the telephone base for about 10  
seconds until the IN USE light on the telephone base turns on and starts  
flashing.  
2. Press and release /FIND HANDSET again. You must press /FIND HANDSET  
while the IN USE light is still flashing. The IN USE light flashes for approximately  
seven seconds.  
3. The deregistration process takes about 10 seconds to complete. All handsets  
show Put HS on BASE to register.  
If deregistration fails, you may need to reset the telephone base and try again.  
To reset:  
Pick up the registered handset and then press /FLASH.  
-OR-  
Unplug the power from the telephone base, then plug it back in.  
You cannot deregister all handsets if any other system handset is in use.  
60  
 
Appendix  
Troubleshooting  
If you have difficulty with your telephone, please try the suggestions below. For customer  
My telephone does not work at all.  
Make sure the battery is installed and charged correctly (pages 3-4). For optimum daily  
performance, return the handset to the telephone base or charger after use.  
Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.  
Make sure the telephone line cord is plugged firmly into the telephone base and the  
telephone wall jack.  
Unplug the electrical power to the telephone base. Wait for approximately 15 seconds,  
then plug it back in. Allow up to one minute for the cordless handset and telephone  
base to synchronize.  
Charge the battery in the handset for up to 10 hours.  
If the battery is completely depleted, charge the handset for at least 30 minutes before  
use (page 4).  
Remove and then install the battery again. If that still does not work, it may be  
necessary to purchase a new battery.  
Other electronic products such as HAM radios and other DECT phones can cause  
interference with your cordless phone. Try installing your phone as far away as possible  
from these types of electronic devices.  
Disconnect the telephone base from the telephone wall jack and plug in a working  
telephone. If the other telephone does not work, the problem is probably in the wiring or  
telephone service. Contact your telephone service provider.  
There is no dial tone.  
Try all the above suggestions.  
Move the handset closer to the telephone base. It may be out of range.  
The telephone line cord may be defective. Install a new telephone line cord.  
Disconnect the telephone base from the telephone wall jack and connect a different  
telephone. If there is no dial tone on this telephone either, the problem is in your wiring  
or telephone service. Contact your telephone service provider.  
I cannot dial out from my cordless handset.  
Try all the above suggestions.  
Make sure there is a dial tone before dialing. It is normal if the handset takes a second  
or two to synchronize with the telephone before producing a dial tone. Wait an extra  
second before dialing.  
If other telephones in your home are having the same problem, the problem is in the  
wiring or telephone service. Contact your telephone service provider.  
Eliminate any background noise. Mute the cordless handset before dialing, or dial from  
another room in your home with less background noise.  
61  
 
Appendix  
Troubleshooting  
Low battery shows on screen.  
Place the handset in the telephone base or charger for recharging.  
Remove and then install the battery again and use it until fully depleted. Then recharge  
the handset in the telephone base or charger for up to 10 hours.  
If the above measures do not correct the problem, replace the battery.  
The battery does not charge in the handset or the handset battery does not accept charge.  
Make sure the handset is placed in the telephone base or charger correctly. The  
CHARGE light on the handset should be on.  
Remove and then install the battery again, then charge for up to 10 hours.  
If the handset is in the telephone base or charger but the CHARGE light on the handset  
is not on, refer to The CHARGE light is off below.  
If the battery is completely depleted, charge the handset for at least 30 minutes before  
use (page 4).  
Purchase a new battery. Refer to Battery installation (page 3) and Battery charging (page 4).  
The CHARGE light is off.  
Clean the charging contacts on the handset and telephone base each month with a  
pencil eraser or a dry non-abrasive fabric.  
Make sure the power adapter and telephone line cord are plugged in correctly and securely.  
Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to  
one minute for the handset and telephone base to reset.  
The telephone does not ring when there is an incoming call.  
Make sure the handset ringer volume is not set to the lowest level (page 12) and the  
telephone base ringer volume is not set to zero (page 12).  
Make sure the telephone line cord and power adapter are plugged in properly (page 2).  
The handset may be too far from the telephone base. Move it closer to the telephone base.  
There may be too many extension phones on the telephone line to allow all of them to  
ring simultaneously. Unplug some of them.  
If other telephones in your home are having the same problem, the problem is in the  
wiring or telephone service. Contact your telephone service provider.  
Other electronic products such as HAM radios and other DECT phones can cause  
interference with your cordless phone. Try installing your phone as far away as possible  
from these types of electronic devices.  
Test a working telephone at the telephone wall jack. If another telephone has the same  
problem, the problem is in the telephone wall jack. Contact your telephone service provider.  
The telephone line cord may be defective. Install a new telephone line cord.  
Remove and then install the battery again and place the handset in the telephone base  
or charger.  
Wait for the handset to synchronize with the telephone base. Allow up to one minute for  
this to take place.  
62  
Appendix  
Troubleshooting  
My handset beeps and is not performing normally.  
Make sure the power cord is securely plugged into the telephone base. Plug the  
telephone base into a different working electrical outlet not controlled by a wall switch.  
Move the handset closer to the telephone base. It may be out of range.  
Reset the telephone base by unplugging the electrical power to the base. Wait for 15  
seconds and plug it back in again. Allow up to one minute for the cordless handset and  
the telephone base to synchronize.  
Other electronic products such as HAM radios and other DECT phones can cause  
interference with your cordless phone. Try installing your phone as far away as possible  
from these types of electronic devices.  
I hear noise on the cordless handset and the keys do not work.  
Make sure the telephone line cord is plugged in securely.  
There is interference during a telephone conversation. My calls fade out when I am  
using the cordless handset.  
The handset may be out of range. Move it closer to the telephone base.  
If you subscribe to high-speed Internet service (digital subscriber line - DSL) through  
your telephone line, you must install a DSL filter between the telephone line cord and  
the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL  
interference. Contact your DSL service provider for more information about DSL filters.  
Appliances or other cordless telephones plugged into the same circuit as the telephone  
base can cause interference. Try moving the appliance or telephone base to another outlet.  
Other electronic products such as HAM radios and other DECT phones can cause  
interference with your cordless phone. Try installing your phone as far away as possible  
from these types of electronic devices.  
If your telephone is plugged in with a modem or a surge protector, plug the telephone  
(or modem/surge protector) into a different location. If this doesn’t solve the problem,  
relocate your telephone or modem farther apart from each other, or use a different  
surge protector.  
The location of your telephone base can impact the performance of your cordless  
phone. For better reception, install the telephone base in a centralized location within  
your home or office, away from walls or other obstructions. In many environments,  
elevating the telephone base improves overall performance.  
Disconnect the telephone base from the telephone wall jack and plug in a corded  
telephone. If calls are still not clear, the problem is probably in the wiring or telephone  
service. Contact your telephone service provider (charges may apply).  
If other telephones in your home are having the same problem, the problem is in the  
wiring or telephone service. Contact your telephone service provider.  
63  
Appendix  
Troubleshooting  
I hear other calls when using the cordless handset.  
Disconnect the telephone base from the telephone wall jack. Plug in a different  
telephone. If you still hear other calls, the problem is probably in the wiring or telephone  
service. Call your telephone service provider.  
The other party cannot hear my voice during a call.  
Make sure the mute feature is not turned on during a call (page 20).  
Registration failed appears on the handset.  
You may already have 12 handsets which the system can accommodate. See Expand  
your telephone system on page 59.  
Follow the steps on Common cure for electronic equipment (page 67), then try again  
to register a handset.  
My caller ID features are not working properly.  
Caller ID is a subscription service. You must subscribe to this service from your  
telephone service provider for this feature to work on your telephone.  
The caller may not be calling from an area which supports caller ID.  
Both your and your caller’s telephone service providers must use equipment compatible  
with the caller ID service.  
The caller ID information shows after the first or second ring.  
If you subscribe to high-speed Internet service (digital subscriber line - DSL) through  
your telephone line, you must install a DSL filter between the telephone line cord and  
the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL  
interference. Contact your DSL service provider for more information about DSL filters.  
The telephone does not receive caller ID or the telephone does not show caller ID  
during call waiting.  
Make sure you subscribe to caller ID with call waiting features provided by your  
telephone service provider.  
The caller may not be calling from an area which supports caller ID.  
Both your and your caller’s telephone service providers must use equipment compatible  
with caller ID service.  
If you subscribe to high-speed Internet service (digital subscriber line - DSL) through  
your telephone line, you must install a DSL filter between the telephone line cord and  
the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL  
interference. Contact your DSL service provider for more information about DSL filters.  
64  
Appendix  
Troubleshooting  
Caller ID entries do not match the numbers I need to dial.  
Caller ID service delivers 10 digits (the area code plus the seven-digit number). If  
you need to dial something other 10 digits, see View dialing options on page 40 for  
instructions on changing the number.  
If you dial seven digits for local calls, you may want to use the home area code feature  
(page 17).  
Out of range OR No pwr at base shows in the handset screen.  
The handset may be out of range. Move it closer to the telephone base.  
Make sure the power cord is securely plugged into the telephone base. Use a working  
electrical outlet not controlled by a wall switch.  
Reset your telephone by unplugging the power adapter from the telephone base.  
Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the  
power adapter and install the battery again. Place the handset in the telephone base  
and allow up to one minute for the handset and telephone base to synchronize.  
Other electronic products such as HAM radios and other DECT phones can cause  
interference with your cordless phone. Try installing your phone as far away as possible  
from these types of electronic devices.  
New voicemail and  
Your telephone has voicemail indication that is separate from the built-in answering  
system. If New voicemail and appear on the display, then your telephone has  
show on the display and I don’t know why.  
received a signal from your telephone service provider that you have a voicemail  
message waiting for you to retrieve from your telephone service provider. Contact your  
telephone service provider for more information on how to access your voicemail.  
I cannot retrieve voicemail messages.  
Your telephone has both a built-in answering system and voicemail indication. They  
are independent features and each alerts you to new messages differently (page 48). If  
you subscribe to voicemail service from your telephone service provider (charges may  
apply), contact your telephone service provider for more information on how to access  
your voicemail.  
The answering system does not answer after the correct number of rings.  
Make sure the answering system is on. When the answering system is on, the  
/ANS ON/OFF light on the telephone base should be lit and ANS ON should show on  
the handset.  
If toll saver is selected, the number of rings changes to two when there are new  
messages waiting (page 46).  
If the memory is full or if the answering system is off, the answering system answers  
after 10 rings.  
In some cases, the answering system is affected by the ringing system used by your  
telephone service provider.  
65  
Appendix  
Troubleshooting  
If you subscribe to voicemail service, change the number of rings so that your  
answering system answers before your voicemail answers (page 46). To determine how  
many rings activate your voicemail, contact your telephone service provider.  
If there is a fax machine connected to the same telephone line, try disconnecting the  
fax machine. If that solves the problem, consult your fax machine documentation for  
information on compatibility with answering systems.  
The outgoing announcement is not clear.  
When recording the announcement, make sure you speak in a normal tone of voice  
towards the microphone of the handset.  
Make sure there is no background noise when recording.  
The answering system does not record messages.  
Make sure the answering system is on (page 45).  
When the answering machine memory is full, it does not record new messages until  
some old messages are deleted.  
If you subscribe to voicemail service, change the number of rings so that your  
answering system answers before your voicemail answers (page 46). To determine how  
many rings activate your voicemail, contact your telephone service provider.  
If there is a fax machine connected to the same telephone line, try disconnecting the  
fax machine. If that solves the problem, consult your fax machine documentation for  
information on compatibility with answering systems.  
The messages on the answering system are very difficult to hear.  
Press /VOL on the telephone base or /VOLUME on the handset to increase the  
speaker volume.  
The messages on the answering system are incomplete.  
The recording time of each message depends on the message recording time you set  
(page 47).  
If a caller leaves a very long message, part of it may be lost when the answering system  
disconnects the call after the preset message recording time.  
If the memory on the answering system becomes full during a message, the answering  
system stops recording and disconnects the call.  
If the caller’s voice is very soft, the answering system may stop recording and  
disconnect the call.  
66  
Appendix  
Troubleshooting  
The answering system does not respond to remote commands.  
Make sure your remote access code is correct (page 46).  
Make sure you are calling from a touch-tone telephone. When dialing a number, there  
should be tones. If there are clicks, then it is not a touch-tone telephone and cannot  
activate the answering system.  
The answering system may not detect the remote access code when your  
announcement is playing. Wait until the announcement is over before entering the code.  
There may be interference on the telephone line you are using. Press the dialing keys  
firmly when dialing.  
I subscribe to a nontraditional telephone service that uses my computer to establish  
connections, and my telephone doesn’t work.  
Make sure your computer is powered on.  
Make sure your Internet connection is working properly.  
Make sure that the software is installed and running for your nontraditional  
telephone service.  
Make sure to plug your USB telephone adapter into a dedicated USB port on your  
computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.  
In a few rare instances, the USB port on your computer may not have enough power.  
In these instances, try using a USB hub with its own external power supply.  
If you are using a firewall, it may prevent access to your nontraditional telephone  
service. Contact your service provider for more information.  
Common cure for electronic equipment.  
If the telephone is not responding normally, put the cordless handset in the telephone  
base. If it does not fix the problem, try the following (in the order listed):  
1. Disconnect the power to the telephone base.  
2. Disconnect the battery on the cordless handset.  
3. Wait a few minutes before connecting power to the telephone base.  
4. Remove and then install the battery again and place the cordless handset in the  
telephone base or charger.  
5. Wait for the cordless handset to synchronize with the telephone base. Allow up to  
one minute for this to take place.  
67  
Appendix  
Important safety instructions  
When using your telephone equipment, basic safety precautions should always be followed to reduce  
the risk of fire, electric shock and injury, including the following:  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a  
damp cloth for cleaning.  
4. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or  
swimming pool, or in a wet basement or shower.  
5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.  
6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation.  
To protect them from overheating, these openings must not be blocked by placing the product on a soft  
surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat  
register. This product should not be placed in any area where proper ventilation is not provided.  
7. This product should be operated only from the type of power source indicated on the marking label.  
If you are not sure of the type of power supply in your home or office, consult your dealer or local  
power company.  
8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be  
walked on.  
9. Never push objects of any kind into this product through the slots in the telephone base or handset  
because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any  
kind on the product.  
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized  
service facility. Opening or removing parts of the telephone base or handset other than specified  
access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can  
cause electric shock when the product is subsequently used.  
11. Do not overload wall outlets and extension cords.  
12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the  
following conditions:  
• When the power supply cord or plug is damaged or frayed.  
• If liquid has been spilled onto the product.  
• If the product has been exposed to rain or water.  
• If the product does not operate normally by following the operating instructions. Adjust only those  
controls that are covered by the operation instructions. Improper adjustment of other controls may  
result in damage and often requires extensive work by an authorized technician to restore the  
product to normal operation.  
• If the product has been dropped and the telephone base and/or handset has been damaged.  
• If the product exhibits a distinct change in performance.  
13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of  
electric shock from lightning.  
14. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances,  
a spark may be created when the adapter is plugged into the power outlet, or when the handset is  
replaced in its cradle. This is a common event associated with the closing of any electrical circuit.  
The user should not plug the phone into a power outlet, and should not put a charged handset into  
the cradle, if the phone is located in an environment containing concentrations of flammable or  
flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could  
create a fire or explosion. Such environments might include: medical use of oxygen without adequate  
ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.  
15. Only put the handset of your telephone next to your ear when it is in normal talk mode.  
16. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs  
are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.  
SAVE THESE INSTRUCTIONS  
68  
 
Appendix  
Precautions for users of implanted cardiac pacemakers  
Cardiac pacemakers (applies only to digital cordless telephones):  
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary  
evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers.  
Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:  
Pacemaker patients  
Should keep wireless telephones at least six inches from the pacemaker.  
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,  
when it is turned ON.  
Should use the wireless telephone at the ear opposite the pacemaker.  
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using  
wireless telephones.  
Operating range  
This cordless telephone operates with the maximum power allowed by the Federal Communications  
Commission (FCC). Even so, this handset and telephone base can communicate over only a certain  
distance - which can vary with the locations of the telephone base and handset, the weather, and the  
layout of your home or office.  
When the handset is out of range, the handset displays Out of range OR No pwr at base.  
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect  
well when you press /FLASH. Move closer to the telephone base, then press /FLASH to answer the call.  
If the handset moves out of range during a telephone conversation, there may be interference. To  
improve reception, move closer to the telephone base.  
Maintenance  
Taking care of your telephone  
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.  
Avoid rough treatment  
Place the handset down gently. Save the original packing materials to protect your telephone if you ever  
need to ship it.  
Avoid water  
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it  
with wet hands. Do not install the telephone base near a sink, bathtub or shower.  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own  
safety, take caution when using electrical appliances during storms.  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft  
cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when you are wet or standing  
in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU  
UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the  
telephone by the unplugged cords.  
69  
 
Appendix  
About cordless telephones  
Privacy: The same features that make a cordless telephone convenient create some limitations.  
Telephone calls are transmitted between the telephone base and the cordless handset by radio  
waves, so there is a possibility that the cordless telephone conversations could be intercepted by  
radio receiving equipment within range of the cordless handset. For this reason, you should not think  
of cordless telephone conversations as being as private as those on corded telephones.  
Electrical power: The telephone base of this cordless telephone must be connected to a working  
electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made  
from the cordless handset if the telephone base is unplugged, switched off or if the electrical power  
is interrupted.  
Potential TV interference: Some cordless telephones operate at frequencies that may cause  
interference to televisions and VCRs. To minimize or prevent such interference, do not place  
the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is  
experienced, moving the cordless telephone farther away from the TV or VCR often reduces or  
eliminates the interference.  
Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit  
with conducting material such as rings, bracelets and keys. The battery or conductor may overheat  
and cause harm. Observe proper polarity between the battery and the battery charger.  
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do  
not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could  
release caustic material which could cause injury.  
The RBRC® seal  
The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is  
voluntarily participating in an industry program to collect and recycle these batteries at the end of their  
useful lives, when taken out of service within the United States and Canada.  
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries  
into the trash or municipal waste, which may be illegal in your area.  
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers  
participating in the RBRC® program or at authorized VTech product service centers. Please call  
TM  
1 (800) 8 BATTERY  
for information on Ni-MH battery recycling and disposal bans/restrictions in your  
area. VTech’s involvement in this program is part of its commitment to protecting our environment and  
conserving natural resources.  
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.  
70  
 
Appendix  
FCC, ACTA and IC regulations  
FCC Part 15  
This equipment has been tested and found to comply with the requirements for a Class B digital device  
under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended  
to provide reasonable protection against harmful interference in a residential installation. This equipment  
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance  
with the instructions, may cause harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined by turning the equipment off and  
on, the user is encouraged to try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the party responsible for  
compliance could void the user’s authority to operate the equipment.  
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:  
(1) this device may not cause harmful interference, and (2) this device must accept any interference  
received, including interference that may cause undesired operation. Privacy of communications may not  
be ensured when using this telephone.  
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy  
that can be safely absorbed by a user or bystander according to the intended usage of the product. This  
product has been tested and found to comply with the FCC criteria. The handset may be safely held  
against the ear of the user. The telephone base shall be installed and used such that parts of the user’s  
body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.  
This Class B digital apparatus complies with Canadian ICES-003.  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by  
the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this  
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This  
identifier must be provided to your telephone service provider upon request.  
The plug and jack used to connect this equipment to premises wiring and the telephone network  
must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant  
telephone cord and modular plug is provided with this product. It is designed to be connected to a  
compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a  
single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your  
telephone line and still have them ring when you are called. The REN for this product is encoded as the  
6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most,  
but not all areas, the sum of all RENs should be five (5.0) or less. For more information, contact your  
telephone service provider.  
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment  
connected to your telephone line, ensure the connection of this equipment does not disable your alarm  
equipment. If you have questions about what will disable alarm equipment, consult your telephone service  
provider or a qualified installer.  
71  
 
Appendix  
FCC, ACTA and IC regulations  
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has  
been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its  
authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.  
If this equipment is causing harm to the telephone network, the telephone service provider may  
temporarily discontinue your telephone service. The telephone service provider is required to notify you  
before interrupting service. If advance notice is not practical, you will be notified as soon as possible.  
You will be given the opportunity to correct the problem and the telephone service provider is required  
to inform you of your right to file a complaint with the FCC. Your telephone service provider may make  
changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of  
this product. The telephone service provider is required to notify you if such changes are planned.  
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.  
If this product has memory dialing locations, you may choose to store emergency telephone numbers  
(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:  
Remain on the line and briefly explain the reason for the call before hanging up.  
Perform such activities in off-peak hours, such as early morning or late evening.  
Industry Canada  
Operation is subject to the following two conditions: (1) this device may not cause harmful interference,  
and (2) this device must accept any interference, including interference that may cause undesired  
operation.  
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada  
technical specifications were met.  
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of  
the maximum number of devices allowed to be connected to a telephone interface. The termination on  
an interface may consist of any combination of devices subject only to the requirement that the sum of  
the RENs of all the devices does not exceed five.  
This product meets the applicable Industry Canada technical specifications.  
72  
 
Appendix  
Limited warranty  
What does this limited warranty cover?  
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer”  
or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from  
defects in material and workmanship, pursuant to the following terms and conditions, when installed and  
used normally and in accordance with the Product operating instructions. This limited warranty extends  
only to the Consumer for Products purchased and used in the United States of America and Canada.  
What will VTech do if the Product is not free from defects in materials and  
workmanship during the limited warranty period (“Materially Defective Product”)?  
During the limited warranty period, VTech’s authorized service representative will repair or replace at  
VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use  
new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a  
new or refurbished Product of the same or similar design. We will retain defective parts, modules, or  
equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech  
will return the repaired or replacement Products to you in working condition. You should expect the  
repair or replacement to take approximately 30 days.  
How long is the limited warranty period?  
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If  
VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this  
limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from  
the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original  
one-year warranty; whichever is longer.  
What is not covered by this limited warranty?  
This limited warranty does not cover:  
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper  
installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or  
2. Product that has been damaged due to repair, alteration or modification by anyone other than an  
authorized service representative of VTech; or  
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability,  
or cable or antenna systems; or  
4. Product to the extent that the problem is caused by use with non-VTech accessories; or  
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers  
have been removed, altered or rendered illegible; or  
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America  
or Canada, or used for commercial or institutional purposes (including but not limited to Products  
used for rental purposes); or  
7. Product returned without a valid proof of purchase (see item 2 below); or  
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of  
systems outside the unit.  
73  
 
Appendix  
Limited warranty  
How do you get warranty service?  
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls  
and features may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage during transit and  
transportation and are responsible for delivery or handling charges incurred in the transport of the  
Product(s) to the service location. VTech will return repaired or replaced Product under this limited  
warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage  
or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of  
purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you  
authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and  
return shipping costs for the repair of Products that are not covered by this limited warranty.  
What must you return with the Product to get warranty service?  
1. Return the entire original package and contents including the Product to the VTech service location  
along with a description of the malfunction or difficulty; and  
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model)  
and the date of purchase or receipt; and  
3. Provide your name, complete and correct mailing address, and telephone number.  
Other limitations  
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all  
other written or oral communications related to this Product. VTech provides no other warranties for this  
Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There  
are no other express warranties. No one is authorized to make modifications to this limited warranty and  
you should not rely on any such modification.  
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other  
rights, which vary from state to state or province to province.  
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability  
(an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of  
purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the  
above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental,  
consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use  
the Product or other associated equipment, the cost of substitute equipment, and claims by third parties)  
resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of  
incidental or consequential damages, so the above limitation or exclusion may not apply to you.  
Please retain your original sales receipt as proof of purchase.  
74  
 
Appendix  
Technical specifications  
Frequency Control  
Crystal controlled PLL synthesizer  
Transmit frequency Handset: 1921.536-1928.448 MHz  
Telephone base: 1921.536-1928.448 MHz  
Channels  
5
Nominal effective  
range  
Maximum power allowed by FCC and IC. Actual operating range may vary  
according to environmental conditions at the time of use.  
Power requirements Handset: 2.4V Ni-MH battery  
Telephone base: 6V DC @ 400mA  
Charger: 6V AC @ 300mA  
Memory  
Handset directory: 50 memory locations; up to 30 digits and 15 characters  
Handset caller ID log: 50 memory locations; up to 24 digits and 15 characters  
75  
 
Index  
A
Dial a directory entry 34  
Dial a speed dial entry 36  
Dialing options 40  
Dial mode 18  
About cordless telephones 70  
Add a directory entry 33  
Add a handset 59  
Alphabetical search 34  
Announced transfer 25  
Announcement 43  
Answer a call 19  
Answer an incoming call during an  
intercom call 25  
Answer an incoming call during a  
PTT call 31  
Answer a PTT call 30  
Answering system 43  
Answer on/off 45  
Directory 32  
E
Edit a directory entry 35  
End a call 19  
Equalizer 21  
Expand your telephone system 59  
F
FCC, ACTA and IC regulations 7172  
Find handset 21  
Flash 21  
Assign a directory entry to a speed dial  
location 36  
H
Handset display screen messages 5556  
Handset icons 57  
Handset layout 810  
Handset lights 57  
Handset listening volume 19  
Home area code 17  
B
Base layout 7  
Battery 58  
Battery charging 4  
Battery installation 3  
Blind transfer 26  
I
C
Icons 57  
Caller ID 38  
Important safety instructions 68  
Installation (battery) 3  
Installation (telephone base) 2  
Intercom 24  
Caller ID announce 14  
Caller ID log 39  
Call intercept 49  
Call screening 45, 49  
Call waiting 21  
K
Chain dialing 23  
Charging 4  
CID time synchronization 17  
Clear voicemail indicators 15  
Clock 13  
Key tone 16  
L
Language 13  
LCD language 13  
Lights 57  
D
Limited warranty 7374  
Date and time 13  
M
Delete a directory entry 35  
Delete a speed dial entry 37  
Delete messages 50, 51, 52  
Delete the announcement 44  
Delete the caller ID log entries 42  
Deregister handsets 60  
Maintenance 69  
Make a call 19  
Make an outgoing call during a PTT call 31  
Memory match 39  
Memos 53  
Message alert tone 47  
Dial a caller ID log entry 41  
76  
 
Index  
Message capacity 49  
Message playback 50  
Message recording time 47  
Message window displays 53  
Missed call indicator 40  
Multiple handset use 24  
Mute 20  
T
Tabletop installation 6  
Technical specifications 75  
Telephone base layout 7  
Telephone base lights 57  
Temporary ringer silencing 20  
Temporary tone dialing 20  
Time 13  
N
New message indication 49  
Number of rings 46  
V
Voice announce caller ID 14  
Voicemail 15, 48  
Volume 12, 19, 50, 51  
O
Operating range 69  
W
P
Wall mount 5  
Warranty 7374  
Website 18  
Parts checklist 1  
Play the announcement 44  
Precautions for users of implanted  
cardiac pacemakers 69  
Predial a call 19  
PTT on or off 27  
PTT to a single handset 28  
PTT to multiple handsets 29  
Push-to-talk 27  
R
Reassign a speed dial number 37  
Record an announcement 43  
Redial 2122  
Register a handset 59  
Remote access 46, 54  
Rename a handset 16  
Review the caller ID log 40  
Ringer tone 12  
Ringer volume 12  
S
Safety instructions 68  
Save a caller ID log entry 41  
Search the directory 34  
Speakerphone 19  
77  
VTECH TELECOMMUNICATIONS LTD.  
A member of THE VTECH GROUP OF COMPANIES.  
Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008.  
Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5.  
Copyright © 2011 for VTECH TELECOMMUNICATIONS LTD.  
Printed in China.  
91-004133-030-100  

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