StoreJet® 25 mobile
User’s Manual
(Version 1.0.8)
Introduction︱
Congratulations on purchasing Transcend’s StoreJet 25 mobile. This tiny, ultra-portable,
high-speed USB storage device is the perfect data management system for uploading,
downloading, storing and transferring your vital data and information. With its huge storage
capacity and fast 480Mbps USB 2.0 data transfer rates, the compact StoreJet 25 is ideal for
carrying your files, folders, documents, photos, music and videos to and from desktop or notebook
computers. In addition, the StoreJet 25 comes with very useful software* that can increase your
mobile productivity. This User’s Manual is designed to help you get the most from your new device,
please read both in detail before using the StoreJet 25.
*Note: The StoreJet elite software only works in Windows - please see the Software User's Manual for details
Package Contents︱
The StoreJet 25 package includes the following items:
StoreJet® 25 mobile
1 Mini USB to 2 Standard-A USB cable (USB Y cable)
Quick Start Guide
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Features︱
Hi-Speed USB 2.0 compliant and backwards compatible with USB 1.1
Easy Plug and Play installation
High capacity Hard Disk Drive
Durable anti-shock rubber outer case
Ultra-portability
OneTouch Auto-Backup button
Powered via the USB port. No external power or battery needed
High-Speed data transfer rates up to 480Mbits per second
Includes StoreJet elite software pack: (helps you manage your data)
LED indicates power on, data transfer activity
System Requirements︱
Desktop or notebook computer with a working USB port.
One of following Operating Systems (OS):
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Windows® 2000
Windows® XP
Windows® Vista
Windows® 7
Mac™ OS 9.0, or later
Linux™ Kernel 2.4, or later
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Safety Precautions︱
These usage and safety guidelines are IMPORTANT! Please follow them carefully.
Please ensure that you connect the USB cable to the StoreJet 25 and your
computer correctly (small end Æ StoreJet 25, large end Æ PC)
General Use
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Carefully unpack the contents of the StoreJet 25 package.
During operation, avoid exposing your StoreJet 25 to extreme temperatures above 55℃,
or below 5℃.
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Do not drop your StoreJet 25.
Do not allow your StoreJet 25 to come in contact with water or any other liquids.
Do not use a damp/wet cloth to wipe or clean the exterior case.
Do not store your StoreJet 25 in any of the following environments:
o Direct sunlight
o Next to an air conditioner, electric heater or other heat sources
o In a closed car that is in direct sunlight
o In an area with strong magnetic fields or excessive vibration
Backing Up Data
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Transcend does NOT take any responsibility for data loss, or damage during
operation. If you decide to store data on your StoreJet 25 we strongly advise that you
regularly backup the data to a computer, or other storage medium.
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To ensure High-Speed USB 2.0 data transfer rates when using your StoreJet 25 with a
computer, please check that the computer has the relevant USB drivers. If you are
unsure about how to check this, please consult the computer or motherboard User’s
Manual for USB driver information.
Transporting
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Do not pack your StoreJet 25 into luggage without the proper padded support. Other
items in the luggage may damage your StoreJet 25 if it does not have the proper
protection.
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Avoid squeezing your StoreJet 25 (to prevent damage to the internal HDD).
Avoid placing objects onto your StoreJet 25 (to prevent compression damage).
Power
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The StoreJet 25 is powered directly via a computer USB port. However, the power
supplied by the USB port on some older computers is below the 5V DC required to
power the StoreJet 25. In this instance, please connect the spare large connector of the
provided USB Y cable to a second USB port on the computer, this will provide the
additional power necessary to run the drive.
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The extra USB connector provides additional power for the
StoreJet 25
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Please use the Mini USB to USB A-Type cable that came with the StoreJet 25 to
connect it to a computer, and always ensure that the cable you are using is in good
condition. NEVER use a cable that is frayed or damaged.
Ensure nothing is resting on the USB cable and that the cable is not located where it can
be tripped over or stepped on.
Reminders
StoreJet from your computer.
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Driver Installation︱
Driver Installation for Windows®
No drivers are required. These Windows® Operating Systems have built-in drivers to support the
StoreJet 25. Plug your StoreJet into an available USB port and Windows will install the necessary
files. A new Local Disk drive with a newly assigned drive letter representing the StoreJet 25 will
appear in the My Computer window.
Driver Installation for Mac™ OS 9.0, or Later
No drivers are required. Plug your StoreJet 25 into an available USB port and your computer will
automatically detect it.
Figure 2: Mac Driver Installation
Driver Installation for Linux™ Kernel 2.4, or Later
No drivers are required. Plug your StoreJet 25 into a USB port and mount it.
1. First create a directory for the StoreJet 25.
Example: mkdir /mnt/Storejet
2. Then, mount the StoreJet 25.
Example: mount –a –t msdos /dev/sda1 /mnt/Storejet
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Connecting to a Computer︱
If you want to use the StoreJet 25 as an external hard drive to upload/download data to and from
your computer, you will need to connect it to a USB port on the computer using the provided USB
Y-cable.
Figure 3: Mini USB to Standard-A USB cable (USB Y-cable)
1. Plug the small end of the USB Y-cable into the Mini USB port on the StoreJet 25.
2. Plug the large end of the cable into an available USB port on your desktop, or notebook
computer.
*On some older computers, the power supplied by the USB port is below the required 5V DC
power. In this instance, please connect the spare large connector on the provided USB Y-cable
to a second USB port on the computer. This will provide the additional power necessary to run
the drive.
Figure 4: Connecting to a Computer
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3. When the StoreJet 25 is successfully connected to a computer, the StoreJet’s Power LED will
light up, a new Local Disk drive with a newly-assigned drive letter will appear in the My
Computer window, and a Removable Hardware icon
will appear on the Windows System
Tray. The StoreJet 25’s internal hard drive comes pre-formatted for FAT32.
Figure 5: *F: is an example drive letter, the letter in your "My Computer" window may differ
4. Once connected, you can use the StoreJet 25 as an external hard drive to transfer data to and
from your computer. Simply drag and drop files or folders onto the Local Disk drive letter that
represents the StoreJet 25.
5. If you have installed the bundled StoreJet elite software, you can press the StoreJet 25’s
OneTouch “Backup Button” to instantly backup your data (see the StoreJet elite Software
User’s Manual for details).
Figure 6: OneTouch Auto-Backup Button
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Disconnecting from a Computer︱
NEVER disconnect the StoreJet from a Computer when its LED is flashing.
Removing the StoreJet® 25 in Windows®
1. Select the Hardware
icon on the system tray.
2. The Safely Remove Hardware pop-up window will appear. Select it to continue.
Figure 7: Safely Remove Hardware
3. A window will appear stating, “The ‘USB Mass Storage Device’ device can now be safely
removed from the system.”
Figure 8: Safe to Remove Hardware
WARNING! To prevent data loss, always use this procedure to remove the StoreJet
from Windows®.
Removing the StoreJet® 25 in Mac™ OS 9.0, or Later
Drag and drop the Disk icon that represents your StoreJet 25 into the trashcan. Then unplug your
StoreJet 25 from the USB port.
Removing the StoreJet® 25 in Linux™ Kernel 2.4, or Later
Execute umount /mnt/Storejet to un-mount the device. Then unplug your StoreJet 25 from the
USB port.
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Formatting the Hard Drive︱
WARNING! Formatting the disk will erase all of the data on your StoreJet 25.
You must have Administrator Rights to format in Windows.
Windows® 2000/XP
1. Download the StoreJet Format Utility from Transcend’s online Download Center at
http://www.transcendusa.com/Support/DLCenter/index.asp (the software can be located
by selecting “Storage Devices -> StoreJet Drives -> any StoreJet product -> any StoreJet
model)
2. When the download is complete, extract the downloaded ZIP file to your computer’s hard
drive (not the StoreJet 25) and run the StoreJetFormatter.exe application.
3. Plug the StoreJet 25 into an available USB port on a Windows® 2000/XP computer.
4. Unplug all other USB storage devices from your computer. This is to prevent
accidental format of a different USB drive.
5. In the StoreJet Format Utility window, click the “Refresh” button.
6. The program will automatically detect the StoreJet 25 drive.
Figure 8: The Utility will automatically detect the StoreJet 25 drive
7. Press “Start”.
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Figure 9: Press “Start”
8. A confirmation window will appear. Press OK to begin formatting the drive.
9. The format process may take a few minutes. When complete, an “O.K.” message will
appear in the bottom right hand corner of the window.
Figure 10: Format Complete
10. Click the “Close” button to finish and exit.
Windows® 7/Vista
1. Download the StoreJet Format Utility from Transcend’s online Download Center at
http://www.transcendusa.com/Support/DLCenter/index.asp (the software can be located
by selecting “Storage Devices -> StoreJet Drives -> any StoreJet product -> any StoreJet
model)
2. When the download is complete, extract the downloaded ZIP file to your computer’s hard
drive (not the StoreJet 25).
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3. Plug the StoreJet 25 into an available USB port on your Windows® 7/Vista computer.
4. Unplug all other USB storage devices from your computer. This is to prevent
accidental format of a different USB drive.
5. Right-click “StoreJetFormatter.exe” and select “Run as Administrator.”
Figure 11: Run as administrator
6. The User Account Control window will appear. Select “Allow” to continue.
Figure 12: Allow Transcend’s StoreJet Format Utility to run in Vista/7
7. In the StoreJet Format Utility window, click the “Refresh” button.
8. The program will automatically detect the StoreJet 25 drive.
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Figure 13: The Utility will automatically detect the StoreJet 25 drive
9. Press “Start”.
Figure 14: Press “Start”
10. A confirmation window will appear. Press OK to begin formatting the drive.
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11. The format process may take a few minutes. When complete, an “O.K.” message will
appear in the bottom right-hand corner of the window.
Figure 15: Format Complete
12. Click the “Close” button to finish and exit.
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Troubleshooting︱
If a problem occurs with your StoreJet 25, please first check the information listed below before
taking your StoreJet 25 in for repair. If you are unable to solve a problem from the following hints,
please consult your dealer, service center, or local Transcend branch office. We also have FAQ
and Support services on our website.
Operating system cannot detect the StoreJet 25
Check the following:
1. Is your StoreJet 25 properly connected to the USB port? If not, unplug it and plug it in again. If
it is properly connected, try using another available USB port.
2. Are you using the USB cable that came in the StoreJet 25 package? If not, try using the
Transcend USB Y-cable to connect the StoreJet to your computer.
3. The StoreJet 25 is powered directly via a computer USB port; however, the power supplied by
the USB port on some older computers is below the 5V DC required to power the StoreJet 25.
In this instance, please connect the spare large end of the USB Y cable to a second USB port
on your computer. This will provide the additional power necessary to run the drive.
Spare USB connector is used to provide additional power.
4. Is your StoreJet 25 connected to the Mac™ keyboard? If yes, unplug it and plug it into an
available USB port on your Mac™ Desktop.
5. Is the USB port enabled? If not, refer to the user’s manual of your computer (or motherboard)
to enable it.
My computer does not recognize the StoreJet 25
1. A single USB port may not provide enough power for the StoreJet 25 to function. Make sure
you plug both large ends of the USB cable directly into your computer’s USB ports.
2. Avoid connecting the StoreJet 25 through a USB HUB.
Figure 17: Plug in both USB connectors directly to your computer
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The StoreJet 25 does not Power-ON
Check the following:
1. Ensure that the StoreJet 25 is properly connected to the USB port(s) on your computer.
2. Ensure that the USB port is working properly. If not, try using an alternate USB port.
I cannot back up files on my Mac
The StoreJet 25’s internal hard drive comes formatted for FAT32. If you want to backup files from
a Mac computer you will need to format the StoreJet 25 with HFS+ using the Mac Disk Utility.
Linux cannot detect the StoreJet 25
The StoreJet 25’s internal hard drive comes formatted for FAT32. Linux DOES NOT support the
NTFS file system. Please reformat the StoreJet 25 to the FAT32 file system to use it on a Linux
computer.
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Specifications︱
Size (L x W x H)
134 mm × 80.8 mm × 18.8 mm
Weight
206g
Storage Media
Power Supply
Max. Transfer Speed
Operating Temperature
Certificates
2.5-inch SATA Hard Disk Drive
5V DC supplied from the USB port(s)
480Mbits per second
5℃ (41℉) to 55℃ (131℉)
CE, FCC, BSMI
Warranty
2-years
Ordering Information︱
Device Description
StoreJet 25 mobile
StoreJet 25 mobile
StoreJet 25 mobile
StoreJet 25 mobile
StoreJet 25 mobile
StoreJet 25 mobile
StoreJet 25 mobile
Capacity
160GB
250GB
250GB
320GB
320GB
500GB
500GB
Transcend P/N
TS160GSJ25M
TS250GSJ25M
TS250GSJ25M-R
TS320GSJ25M
TS320GSJ25M-R
TS500GSJ25M
TS500GSJ25M-R
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Transcend Limited Warranty︱
“Above and Beyond” is the standard we set ourselves for customer service at Transcend.
We consistently position ourselves to be significantly above the industry norm, which is all
part of our commitment to Customer Satisfaction.
Please do not break or remove the warranty sticker on your Transcend products, as this
will void your product warranty.
All Transcend information, Inc. (Transcend) products are warranted and tested to be free from
defects in material and workmanship and to conform to the published specifications. During the
warranty period should your Transcend StoreJet 25 fail under normal use in the recommended
environment due to improper workmanship or materials, Transcend will repair the product or
replace it with a comparable one. This warranty is subject to the conditions and limitations set
forth herein.
Duration of Warranty: The Transcend StoreJet 25 is covered by this warranty for a period of two
(2) years from the date of purchase. Proof of purchase including the date of purchase is required to
collect on the warranty. Transcend will inspect the product and decide whether to repair or replace it.
Transcend reserves the right to provide a functional equivalent product, or a refurbished
replacement product.
Limitations: This warranty does not apply to product failure caused by accidents, abuse,
mishandling, improper installation, alteration, acts of nature, improper usage, or problems with
electrical power. In addition, opening or tampering with the product casing, or any physical damage,
abuse or alteration to the product’s surface, including all warranty or quality stickers, product serial
or electronic numbers will also void the product warranty. Transcend is not responsible for
recovering any data lost due to the failure of a hard drive device. Transcend’s StoreJet 25 must be
used with devices that conform to the recommended industry standards. Transcend will not be
liable for damages resulting from a third party device that causes the Transcend StoreJet 25 to fail.
Transcend shall in no event be liable for any consequential, indirect, or incidental damages, lost
profits, lost business investments, lost goodwill, or interference with business relationships as a
result of lost data. Transcend is also not responsible for damage or failure of any third party
equipment, even if Transcend has been advised of the possibility. This limitation does not apply to
the extent that it is illegal or unenforceable under applicable law.
Disclaimer: The foregoing limited warranty is exclusive. There are no other warranties, including
any implied warranty of merchantability or fitness for a particular purpose. This warranty is not
affected in any part by Transcend providing technical support or advice.
Online Registration: To expedite the warranty service, please register your Transcend Product
within 30 days of purchase.
Register online at http://www.transcendusa.com/productregister
＊ The specifications mentioned above are subject to change without notice.
Transcend Information, Inc.
*The Transcend logo is a registered trademark of Transcend Information, Inc.
*All logos and marks are trademarks of their respective companies.
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