Available applications and services are subject to change at any time.
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Get Started
The following topics give you all the information needed to set up your phone and Sprint service the
first time.
Box Contents
Below are the contents of the Sonim XP STRIKE IS phone box.
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Sonim XP STRIKE IS
High Capacity Lithium Ion (Li-Ion) Battery
Wall Charger
Safety Box
Screwdriver
Get Started Guide - English
Get Started Guide - Spanish
Important Information Booklet (including General Terms and Conditions of Service)
Wireless Recycling Envelope
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
1. Install the battery.
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Rotate both battery cover screws in counter clockwise direction (as shown in the first figure
below). You can use the screwdriver provided. Sometimes the screws may be tight and
extra effort is required to open them.
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Lift the battery cover to view the battery slot (see second figure below).
Insert the battery and push it into the battery slot such that the three metallic contacts at the
bottom of the battery are aligned with the metallic contacts within the battery compartment
(see third figure below).
Get Started
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Close the battery cover. Rotate the battery cover screws in clockwise direction. You can use
the screwdriver provided to tighten the screws. Ensure not to over tighten the screws.
2. Charge your battery.
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Plug the charger into a power outlet.
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The charger port is located on the left side of the phone. To access the charger port, lift the
cover with the USB sign. Insert the 3.5mm jack/connector of the USB cable into the port and
insert the other end of the USB cable into the charger.
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Note: Your phone’s battery should have enough charge for your phone to turn on and find a signal,
set up your voicemail, and make a call. You should fully charge your battery as soon as possible.
3. Press and hold the Power ON/OFF key for two seconds to power on the phone.
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If your phone is activated, it will search for Sprint service and enter standby mode.
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Activate Your Phone
Depending on your account or how and where you purchased your phone, it may be ready to use or
you may need to activate it on your Sprint account.
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If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
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If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically.
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When you turn the phone on for the first time, a Contacting network screen is displayed.
Follow the onscreen instructions to continue.
Get Started
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If required, PRL Update and Firmware Update screens are displayed. Complete the
onscreen instructions to update your phone.
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If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you’re swapping phones), you can activate on your computer online or directly
on your phone.
Activate on Your Computer
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Activate on Your Phone
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Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically
attempt Hands-Free Activation. Follow the onscreen prompts to complete the activation
process.
If an error occurs, press ACTIVATE (left selection key) to override auto-activation and start the
manual activation wizard. Follow the onscreen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated or you do not have access
to the Internet, contact Sprint Customer Service at 1-888-211-4727 for assistance.
Tip: Do not press the Power button while the phone is being activated. Pressing the Power button
cancels the activation process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling 1-
888-211-4727 from any other phone.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in
use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as your
phone is activated. Always use a password to protect against unauthorized access.
1.
Press and hold
in standby mode to dial your voicemail number.
2. Follow the system prompts to:
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Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password – Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password, anyone who
has access to your phone is able to access your voicemail messages.
Get Started
3
Note: You can also set up your voicemail through the phone's messaging menu. Select Menu (left
selection key) > Messaging > Voice mail. Enter your 10-digit wireless phone number and select
Save. Follow the system prompts to complete your voicemail setup.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding help.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your
voicemail account, and your data services account. To ensure that no one else has access to your
information, you will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you sign on
to sprint.com. (Click Sign in/Register and then click Sign up now! to get started.) If you are not the
account owner (if someone else receives the bill for your Sprint service), you can get a sub-account
Voicemail Password
more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control access
and authorize Premium Service purchases.
Service at 1-888-211-4727.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com
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Access your account information.
Check your minutes used (depending on your Sprint service plan).
View and pay your bill.
Get Started
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Enroll in Sprint online billing and automatic payment.
Purchase accessories.
Shop for the latest Sprint phones.
View available Sprint service plans and options.
Learn more about data services and other products like games, ringers, screen savers, and
more.
From Your Sprint Phone
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Press * 4 and then and press the Green button (Call button) to check minute usage and
account balance.
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Press * 3 and then and press the Green button (Call button) to make a payment.
Press * 2 and then and press the Green button (Call button) to access a summary of your
Sprint service plan or get answers to other questions.
From Any Other Phone
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Sprint Customer Service: 1-888-211-4727.
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Business Customer Service: 1-888-788-4727.
Sprint Support Services
Get access to services and information with Sprint 411, or receive assistance with calls from Sprint
Operator Services.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business,
and government listings; movie listings or show times; driving directions, restaurant reservations,
and major local event information. You can get up to three pieces of information per call, and the
operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
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Press 4 1 1 and then and press the Green button (Call button).
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls
billed to a local telephone calling card or third party.
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Press 0 and then and press the Green button (Call button).
Get Started
5
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay connected to
the people and information that are important to you. Refer to the following sections to understand
the basic functions and features of your phone.
Sonim XP STRIKE IS Layout
This model is a bar type phone with a single LCD screen. The graphic field of the screen is 240 (W)
and 320 (H) pixels. The TFT technology used displays 262K colors.
The Sonim XP STRIKE IS keypad has 11 function keys and 12 alphanumeric keys. The left side of
the phone has one key and the right side of the phone has three keys. The torch, battery and the
speaker are located in the back side of the phone. For more information refer to the following
sections.
Sonim XP STRIKE IS Front Layout
The following image provides the details of the front layout of your Sonim XP STRIKE IS.
Phone Basics
6
Sonim XP STRIKE IS Back Layout
The following image provides the details of the back layout of your Sonim XP STRIKE IS.
Switching ON Your Phone
Press and hold the Power ON/OFF key for two seconds to power on the phone.
When the phone is switched on, it tries to register with the network. After successful registration, the
name of the service provider is displayed in the home screen.
Phone Basics
7
Sonim XP STRIKE IS Home Screen
The following screen represents the home screen of the Sonim XP STRIKE IS.
Home Screen Indicators
The home screen indicators are visible in the status bar at the top of the home screen when the
phone is in standby mode. Some icons indicate the status of certain functionalities of the phone, for
example, the battery charge indicator, the network status indicator, the date and time etc. Some
icons are displayed only if the specific service is activated.
The following table describes the display indicators in the status bar of the home screen in the Sonim
XP STRIKE IS phone.
Display
Indicators
Name
Battery
Description
Three bars indicate maximum battery charge.
Indicates that Vibration is On.
Vibration
Emergency
alerts
Indicates that there is an emergency alert issued by Federal US
agencies.
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Display
Indicators
Name
Unread
Description
Indicates that there are unread messages in the inbox.
Message
Urgent text
message
Indicates that there are unread urgent messages in the inbox.
Unread MMS
Alarm Clock
Keypad Lock
Indicates that there are unread MMS messages in the inbox.
Indicates that the alarm clock has been set.
Indicates that the keypad is locked.
Bluetooth
Indicates that Bluetooth is active.
Connectivity
Voice Message Indicates a new voice message.
Bluetooth
Indicates that your device is paired and connected to a carkit or
CarKit/Headset headset with Bluetooth connectivity.
Connectivity
Wired Headset Indicates that a wired headset is connected.
1X
Indicates the signal strength when registered to 1X network.
3G
Indicates the signal strength when registered to EVDO network.
USB
Indicates that the phone is connected to the computer using
USB connection.
Data Call –
Established
Indicates that a data call is established.
Data Call –
Dormant
Indicates that the data call is in dormant state.
HAC
Indicates that Hearing Aid Compatibility (HAC) is active and the
HAC features are available.
Silent
Indicates that the phone is in Silent mode.
Indicates that the phone is in Flight mode.
Indicates that the user is in the roaming network.
Indicates that the user is online in Direct Connect.
Flight
Roaming
Direct
Connect–
Online
Direct Connect Indicates that the user is offline in Direct Connect.
– Offline
The following table describes the display indicators on the call screen:
Phone Basics
9
Display
Indicators
Name
Description
Indicates an active call.
Indicates that you can mute the call, if required.
Active Call
Mute
Call on Mute Indicates a call on mute.
Loud
speaker
Indicates that you can activate the loudspeaker during a
call.
The following table describes the display indicators in the call log:
Display Indicators Name Description
Incoming Call Indicates an incoming call.
Outgoing Call Indicates an outgoing call.
Missed Call
Indicates a missed call.
Shortcut Keys in the Home Screen
You can access the following shortcut keys from the home screen. The functions associated with the
navigation keys are the defaults and may be different if they were changed by the user.
Key Name
Access
Menu Key (center key) Main Menu
Left Selection Key
Right Selection Key
Main Menu
Contacts
Call/Accept/Send Key All Calls List
Up navigation key Direct Connect speaker phone settings
Down navigation key Call Log
Right navigation key Write Message
Left navigation key
Alarm
Note: The shortcut functions performed using the navigation keys are set as factory defaults.
Phone Basics
10
Keypad Functions
The following table displays the various keys and the corresponding functions they perform.
Key Name
Function
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Press to end a call.
Press and hold to switch on or switch off the mobile phone.
Press when in Menu or Edit modes to return to Standby mode.
Press to reject an incoming call.
Power
On/Off/End call
Press and hold to end the Music player.
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Press to pop options in Java applications.
Press to answer an incoming call.
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After entering a phone number, press to make a call.
Press while in Standby mode to access the Call log.
Press to send a message.
Call/Accept/Send
The Left Selection Key (LSK) and the Right Selection Key (RSK) keys are
present immediately below the display screen.
LSK/RSK
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Press the LSK or RSK to select the function indicated at the bottom of the
screen. The indicated functions vary according to different program
definitions.
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Press the LSK to access the main menu in standby mode.
Press the RSK to access the Contacts in standby mode.
The Clear key is present below the LSK.
Press this key to delete the text while editing a message.
Clear (c)
Back
The Back key is present below the RSK. Press this key to display the previous
screen.
The Menu key is in the center of the navigation keys.
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Press to perform tasks similar to the left and right selection keys. Its
corresponding option will be indicated in the bottom-center of the screen.
Menu Key
(Center key)
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Press while in standby mode to enter the main menu.
Press when required to be used as a toggle key to select or clear a check
Phone Basics
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Key Name
Function
box.
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Press to select a highlighted option.
Press to select the OK command.
The left and right selection keys and the other function keys surround this key
group. There are arrows on the key that denote the direction to navigate
through menu options and scroll through information displayed on the screen.
Navigation Key
Up/Down
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Press to move the cursor up or down in the text editor.
Press to view the pages in the text editor.
Press to browse menus/lists.
Press to browse the main menu.
Left/Right
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Press to navigate between tabs.
Press to move the cursor left or right in the text editor.
Press to browse the main menu.
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Press to view the previous or next picture when previewing pictures.
Press the required keys to enter a phone number.
Alpha-numeric
keys
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Press and hold any numeric key to access the shortcut assigned while in
standby mode.
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Enter text while in the text editor.
Press and hold in standby mode to access your voicemail.
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When entering text, press to enter a space.
Press and hold to display ‘+’ used for dialing an international number while
in standby mode.
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Press and hold to activate Silent mode.
When entering text, press to switch between lower case, upper case or
initial caps characters.
Phone Basics
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Key Name
Function
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Press and hold to access text editor settings.
Press the LSK followed by this key to lock the keypad.
With the backlight on, press the LSK followed by this key to unlock the
keypad.
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When entering text, press to display special characters such as the period
and comma.
Main Menu Icons
To access the phone menu, press Menu (left selection key) or the menu key (center key) in the
standby mode. The main menu displays the following twelve items.
Icon
Description
History – view Direct Connect and voice call history details.
Settings – view and modify settings related to Direct Connect, security, network, phone,
display, profiles, and tone.
My Stuff – access the application manager, ringback tones, games, ringtones, screen
savers and applications.
Contacts – view and manage contacts and Direct Connect groups stored in the Contacts
list.
Missed Alerts – view and manage missed calls, missed Direct Connect calls and Direct
Connect alerts.
Messaging – view and manage text messages, multimedia messages, voicemail and
emergency alerts.
Tools – access tools such as alarm, calendar, notes, to-do list, calculator, stopwatch,
world clock, and my files. You can also update the phone and the profile as well as sync
your phone.
Entertainment – access the voice recorder and music player.
Maps – access Telenav GPS Navigator.
Phone Basics
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Icon
Description
Shopping – access shopping applications.
Browser– accessthe internal browser that allows you to browse contents of various
Websites on the Internet.
My Account – access and manage your Sprint account details related to your phone.
Battery
The following topics provide information about inserting, removing, and charging your phone's
battery.
Battery Usage
Please follow the safety instructions below while using the battery.
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Use only a Sonim certified battery that is designed for this phone model. The use of other
batteries may void the warranty terms of your phone and cause damage.
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Protect the phone battery from extreme temperature environments and moisture.
Keep the battery out of the reach of children.
Inserting the Battery
Complete the following steps to insert a Sonim certified battery into your Sonim XP STRIKE
IS phone.
1. Insert the battery and push it into the battery compartment such that the three metallic contacts
at the bottom of the battery are aligned with the metallic contacts within the battery compartment.
Phone Basics
14
2. Using the screwdriver provided, rotate the battery cover screws in clockwise direction. Ensure
not to over tighten the screws.
Removing the Battery
Complete the following steps to remove the Sonim certified battery from your Sonim XP STRIKE IS
phone.
1. Using the screwdriver provided, rotate both battery cover screws in counter clockwise direction.
Sometimes the screws may be tight and extra effort is required to open them.
2. Lift the battery out of the battery compartment.
Charging the Battery
The battery provided with your mobile phone does not come fully charged. We recommend that you
charge the phone for five hours before you use it for the first time.
Note: If the battery is completely out of charge, the charging icon appears only after several minutes
when the charger is connected.
Warning: Do not use an incorrect battery type as it might cause explosion.
Complete the following steps to charge the phone battery.
1. Plug the charger into a power outlet.
2. The charger port is located on the left side of the phone. To access the charger port, lift the cover
with the USB sign. Insert the 3.5mm jack/connector of the USB cable into the port and insert the
other end of the USB cable into the charger.
Phone Basics
15
Alternatively, you can charge the phone with your PC. Insert the 3.5mm jack/connector of the
USB cable into the charger port of the phone and insert the other end of the cable into a USB
port on your PC.
3. If the battery is being charged when the phone is switched off, only the battery icon is displayed
(as shown in the below figure).
If the battery is being charged while the phone is switched on, you will notice that the bars in the
battery charge icon (visible on the home screen) show movement indicating that the battery is
being charged. After the phone is fully charged, the battery bars on the display stop scrolling. At
this point, you can disconnect the phone from the charger.
Phone Basics
16
Phone Calls
The following topics provide information on calls, managing calls and call settings.
Make and Receive Calls
You can call a local/international number from contacts or call history, or dial a number directly.
Dial a Local Number
To dial a local number, use the numeric keys on the phone to enter the number and press the Green
button (Call button).
Alternatively, you can enter the desired phone number and select Options (left selection key) >
Call.
Dial an International Number
Follow the instructions below to dial an international number.
1. Press and hold the numeric key 0 until the + symbol is displayed.
2. Enter the country code, Area code (without preceding 0) and the phone number.
3. Press the Green button (Call button) or select Options (left selection key) > Call.
Dial a Number via Contacts
Follow the instructions below to dial a number directly from the Contacts list.
1. From standby mode, select Menu (left selection key) > Contacts > All Contacts and highlight
the contact.
2. To call the number, press the Green button (call button).
– or –
Press Details (menu key) and then press Call (menu key).
3. Press the Red button (End call button) or select Options (left selection key) > End call to end
the call.
Phone Calls
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Dial a Number via the Call History
The call history comprises separate lists for call log, missed calls, dialed and received calls.
Follow the instructions below to access the call history.
1. Select Menu (left selection key) > History.
2. Select a list, scroll to the number and press Green button (Call button) to dial the number.
3. Press the Red button (End call button) or select Options (left selection key) > End call to
disconnect.
Receive or Reject a Call
When you receive an incoming call, you can choose to accept it or reject it.
Follow the instructions below to receive an incoming call.
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Press the Green button (Call button).
– or –
Press Answer (menu key).
– or –
Press Options (left selection key) > Loudspeaker to answer the call in loudspeaker mode.
Follow the instructions below to reject an incoming call.
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Press the Red button (End call button).
– or –
Select Options (left selection key) > Messages to send the caller a message notifying them of
your unavailability.
Call History
Follow the instructions below to view the call and alert logs.
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Select Menu (left selection key) > History and choose one of the following options.
Dialed calls – view the list of outgoing calls
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Phone Calls
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Received calls – view the list of incoming calls
Missed calls – view the list of unanswered calls
Call Log – view the complete list of outgoing, incoming and unanswered calls
Clear log – delete all the call log entries
Alert History – view the Direct Connect alert history
Call History Options
Call history options provides the following details related to a specific call.
Follow the instructions below to access call history options.
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Select Menu (left selection key) > History > select the desired call type > highlight the desired
phone number and select Options (left selection key). The following options are displayed.
Options
Description
Time of View the details of the call such as the number, call time and date, and call timer.
call
Send
Send a text message or MMS to the number. Enter the text message or MMS and select
message Options (left selection key) to view the text message options and send it accordingly.
Edit
Edit the number before dialing. You can also save the number to your Contacts list.
number
Save
Save the number to your Contacts list (if it is not saved). This option is displayed only if
the number is not saved.
Add to
Add the number to an existing contact in your Contacts list. This option is displayed only
contact if the number is not saved.
Delete
Call
Delete the number from the call history.
Call the selected contact.
Any Key Answer
When Anykey answer is enabled, you can press any key except the Red button (End call button)
to answer a call.
Follow the instructions below to activate Anykey answer.
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Select Menu (left selection key) > Settings > Call settings > Anykey answer > On.
Note: Press and hold the Power On/Off key during a call to switch off the phone.
Phone Calls
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Auto Redial
When auto redial is enabled, your phone will automatically redial within a set interval if a call does not
connect.
Follow the instructions below to enable auto redial feature.
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Select Menu (left selection key) > Settings > Call settings > Automatic redial > On.
If an attempt to call is not successful, you will be prompted with the message Auto redial? Select
OK (menu key) to redial. Select Back (right selection key) to return to the home screen.
Auto-Service Update
The auto-service update option sets your phone to receive automatic service updates from your
service provider.
Follow the instructions below to enable auto-service update.
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Select Menu (left selection key) > Settings > Call settings > Auto-service update > On.
Default International Prefix
Follow the instructions below to set the default international prefix.
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Select Menu (left selection key) > Settings > Call settings > International prefix and enter
the default ISD code to be prefixed when dialing international calls.
Data Calls
The data calls option enables you to view the data transfer rate. Follow the instructions below to
activate data calls option.
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Select Menu (left selection key) > Settings > Call settings > Data calls > Data rate display
> Graphic to view the data transfer rate. Select Off to disable this feature.
Call Summary
Call summary provides the call summary for a desired number. Follow the instructions below to
activate and view call summary.
Phone Calls
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Select Menu (left selection key) > Settings > Call settings > Call summary > On. Select Off
to disable this feature.
In-Call Timer
In-call timer provides the total call time at the end of each call. Follow the instructions below to enable
in-call timer.
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Select Menu (left selection key) > Settings > Call settings > In-call timer > On to activate
the call time display. Select Off to disable this feature.
Message Response
Message response enables you to edit the default response that can be sent as an automatic text
message response when you are unable to answer a call. Follow the instructions below to view and
modify the message response.
1. Select Menu (left selection key) > Settings > Call settings > Message response.
2. Edit the current response.
3. Select Save (menu key) when finished.
Alerts
View missed calls, missed Direct Connect calls and Direct Connect alerts.
Missed Calls
Follow the instructions below to view the list of missed incoming calls.
1. Select Menu (left selection key) > Missed Alerts.
2. Select Missed Calls.
3. Highlight the desired phone number and select Options (left selection key) to access the
following options:
Options
Dismiss
Call
Function
Delete the selected number from the missed calls list.
Call the selected number.
Send message Send a text message or MMS to the selected number.
Save
Save the selected number to Contacts.
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Missed Direct Connect Calls
Follow the instructions below to view the list of missed incoming Direct Connect calls.
1. Select Menu (left selection key) > Missed Alerts.
2. Select Missed DC Calls.
3. Highlight the desired phone number and select Options (left selection key) to access the
following options:
Options
Dismiss
Function
Dismiss the missed call.
Call
Call the caller.
Send message
Direct Connect
Send Alert
Send a text message to the caller.
Make a Direct Connect call.
Send a Direct Connect alert to the caller.
Send Alert with MSG Send a Direct Connect alert with a message.
Save Save the phone number.
Missed Direct Connect Alerts
Follow the instructions below to view the list of missed Direct Connect alerts.
1. Select Menu (left selection key) > Missed Alerts.
2. Select Missed DC Alerts.
3. Highlight the desired phone number and select Options (left selection key) to access the
following options.
Options
Dismiss
Function
Dismiss the missed alert.
Direct Connect
Call
Make a Direct Connect call.
Call the caller.
Send message
Send a text message to the caller.
Send Alert with MSG Send a Direct Connect alert with message to the caller.
Save
Save the phone number.
Phone Calls
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Sprint Direct Connect
SprintDirect Connectoffers instant, two-way walkie-talkie-style communication between you and
your family, friends, and co-workers, all at the click of a button. Perfect for get-in get-out
conversations such as checking status, getting information, getting directions, or coordinating with
others—fast. Call Alert sends an alert to other Direct Connect users to let them know you want to
reach them.
About Sprint Direct Connect
Sprint Direct Connect includes one-on-one conversations as well as group conversations.
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Direct Connect – Allows two-way radio communication with other Direct Connect users.
Group Connect – Creates and manages groups in your Contacts to connect instantly with up to
20 other Direct Connect users at the same time.
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TeamDCand Opt-In TeamDC – Create a group online that allows nationwide group calling with
up to 200 other Direct Connect users (with Sprint phones only). With TeamDC and Opt-In
TeamDC, all members can access the most up-to-date group list on their phones.
Before Making Your First Direct Connect Call
To enable Direct Connect on your phone, a Sprint Customer Service representative must add Direct
Connect services to your account. Please call Sprint Customer Service at 1-888-211-4727 for more
information.
Important: When the Direct Connect feature is active, your phone‘s data services are enabled and
the Net Guard feature is disabled (When Direct Connect is set offline, this option can be accessed by
selecting Menu (left selection key) > Settings > Phone settings > Net guard).
Direct Connect Settings
Modify the settings related to Direct Connect calls.
Turn ON/OFF Direct Connect
By default, your phone‘s Direct Connect feature is turned on.
1. Select Menu (left selection key) > Settings > DC Settings > Direct Connect.
2. Select Online to activate Direct Connect or Offline to deactivate Direct Connect.
Sprint Direct Connect
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Note: Disabling Direct Connect from your phone‘s settings menu does not affect your subscription
status to Sprint Direct Connect services.
Permissions Method
Block DC numbers with the two available permissions methods.
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Select Menu (left selection key) > Settings > DC Settings > Permissions > Permissions
Method > select one of the following permissions methods:
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Blocked DC #s – Select this option to activate this permissions method. While this method
is active, you will be unable to engage in DC calls with any of the numbers in the Blocked
Allowed DC #s – Select this option to activate this permissions method. While this method
is active, you will only be able to engage in DC calls with the numbers in the Allowed DC #s
Blocked DC Numbers
Follow the instructions below to activate the Blocked DC numbers permissions method and modify
the list of blocked DC numbers. While this method is active, you will be unable to engage in DC calls
with any of the numbers in the blocked DC numbers list.
1. Select Menu (left selection key) > Settings > DC Settings > Permissions > Permissions
Method > Blocked DC #s to activate this permissions method.
2. From the home screen, select Menu (left selection key) > Settings > DC Settings >
Permissions > Blocked DC #s.
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To add a number to the blocked numbers list, select Options (left selection key) > Add
number and select either Contacts to select a number from your contacts or Input
Manually to enter an unsaved DC number.
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To remove a number from the blocked numbers list, highlight the desired number and select
Options (left selection key) > Delete.
To delete all the numbers from the blocked numbers list, select Options (left selection key) >
Delete All.
You can also add a DC number to the list of blocked numbers in any of the following ways while the
Blocked DC numbers permissions method is active.
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Select Menu (left selection key) > History > Call Log > highlight the desired DC contact >
Options (left selection key) > Block DC Call.
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Select Menu (left selection key) > Contacts > All Contacts > highlight the desired DC contact
> Options (left selection key) > Block DC Call.
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Select Menu (left selection key) > History > Alert History > highlight the desired DC number >
Options (left selection key) > Block DC Call.
Allowed DC Numbers
Follow the instructions below to activate the Allowed DC numbers permissions method and modify
the list of allowed DC numbers. While this method is active, you will only be able to engage in DC
calls with the numbers in the Allowed DC numbers list.
1. Select Menu (left selection key) > Settings > DC Settings > Permissions > Permissions
Method > Allowed DC #s to activate this permissions method.
2. From the home screen, select Menu (left selection key) > Settings > DC Settings >
Permissions > Allowed DC #s.
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To add a number to the allowed numbers list, select Options (left selection key) > Add
number and select either Contacts to select a number from your contacts or Input
Manually to enter an unsaved DC number.
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To remove a number from the allowed numbers list, highlight the desired number and select
Options (left selection key) > Delete.
To delete all the numbers from the allowed numbers list, select Options (left selection key) >
Delete All.
You can also add a DC number to the list of allowed numbers in any of the following ways while the
Allowed DC numbers permissions method is active.
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Select Menu (left selection key) > History > Call Log > highlight the desired DC contact >
Options (left selection key) > Allow DC Call.
Select Menu (left selection key) > Contacts > All Contacts > highlight the desired DC contact
> Options (left selection key) > Allow DC Call.
Select Menu (left selection key) > History > Alert History > highlight the desired DC number >
Options (left selection key) > Allow DC Call.
Group Call Options
View and edit the Direct Connect group call settings.
Follow the instructions below to view and modify the group call options.
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Select Menu (left selection key) > Settings > DC Settings > Group Call Options.
The following options are displayed:
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Allow the call to continue – If the Direct Connect group call initiator ends the call, the other
members can continue the call.
End the call for everyone – If the Direct Connect group call initiator ends the call, the
group call will be stopped.
Headset Mode
In headset mode you can press the button on your Qchat supporting headset to make a voice call or
DC call.
Follow the instructions below to view and modify the headset mode options.
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Select Menu (left selection key) > Settings > DC Settings > Headset Mode and select one of
the following:
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Headset button starts voice calls. [Talk Key] – initiates voice calls.
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Headset button starts DC calls. [DC key] – initiates Direct Connect calls.
One Touch Direct Connect Setting
One touch Direct Connect settings enable you to view and modify the home screen that is displayed
when you press the DC button on the left hand side of the phone.
Follow the instructions below to view and modify One Touch Direct Connect Settings.
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Select Menu (left selection key) > Settings > DC Settings > One touch DC setting.
The following options are displayed.
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Launch DCContacts List – displays DC contacts list.
Launch DCCall Log List – displays DC call log list.
DCSelected contact – calls the selected DC contact.
DCMost RecentNumbers – calls the most recently called Direct Connect number.
Your Direct Connect Number
Sprint provides two options for the Direct Connect number. The options are:
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Separate numbers (DC Only) – your Direct Connect number is a unique number (not your
wireless number). It is made up of three sets of digits separated by asterisks (for example,
444*5555*111).
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A single number (Mobile+DC) – your Direct Connect number is the same as your wireless
number (for example, 555-555-1234).
Dial Direct Connect Numbers
You can make a Direct Connect call using one of the ways below.
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If the person you are calling has a separate number for Direct Connect, make sure you dial any
asterisks (*) in the number. If you are saving the number in your Contacts, save it in the DC only
field.
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If the person you are calling has a single number for both voice calls and for Direct Connect, use
that ten-digit phone number to make Direct Connect calls. You do not need to add any asterisks
(*) to the number. If you are saving this number in your Contacts, save it in the Mobile+DC field.
Note: One way to easily ensure that your contacts have your correct number is to call them so that
they can save your number from their Call Log. Ask them for their contact information. Remember
you will need all digits of the number to make a successful call.
Save Direct Connect Numbers
You can add new Direct Connect contacts to your contacts list.
Follow the instructions below to add a new Direct Connect contact:
1. Select Menu (left selection key) > Contacts > All Contacts > Add (if the contacts list is
empty).
– or –
Select Menu (left selection key) > Contacts > Options (left selection key) > Add new
contact.
2. Enter the name and phone number in their respective fields. Use the Mobile+DC field if the
wireless phone number and the Direct Connect number are the same. Use the DC only field if
the Direct Connect number is different from the wireless phone number. Make sure to include
the asterisks (*) between the sections of a DC-only number.
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The Direct Connect number may be the ten-digit wireless phone number of the contact.
– or –
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The Direct Connect number may be a unique number made up of three sets of digits
separated by asterisks (for example, 444*5555*111). When saving this type of number,
always include the asterisks (*).
3. Select Save (menu key) to save the Direct Connect contact.
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You can also save Direct Connect numbers from the Call history.
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Select Menu (left selection key) > History > select the desired call type > highlight the desired
phone number and select Options (left selection key) > Save. Complete the steps provided
above.
You can also add unknown group connect numbers to DC groups.
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Select Menu (left selection key) > History > Call Log > highlight the desired group connect call
> Options (left selection key) > View Info > highlight the desired group connect number > Save
> enter a new contact name and select Save. The unknown group member can also be added to
already existing contact.
Make and Receive a Direct Connect (DC) Call
You can make a Direct Connect call by entering a Direct Connect number manually or by selecting
an entry containing a Direct Connect number in your Contacts or History.
Make a Direct Connect Call by Entering a Number
Follow the instructions below to make a Direct Connect call by entering a Direct Connect number
with your keypad.
1. From standby mode, enter a Direct Connect number using the keypad.
The Direct Connect number may be the ten-digit wireless phone number of the person
you are calling (Mobile+DC).
2. Press and release the Direct Connect button (DC button) on the left side of your phone.
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Pressing and releasing the DC button contacts the recipient. The recipient‘s phone emits an
incoming tone and displays your name or number. If available, he or she can choose to
respond and begin the conversation.
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You can also hold the DC button and speak after you first press and hear the tone. In this
case, your voice will broadcast instantly over the recipient‘s speaker. Pinging the recipient‘s
phone by pressing and releasing may avoid unintentional interruptions.
3. After the recipient accepts your call:
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Wait for their name or number to disappear from under the picture.
Press and hold the DC button.
Wait for a tone to sound and Me to appear under the picture before you begin talking.
4. Release the DC button when you are finished talking.
5. Press the Red button (End call button) to disconnect.
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Note: All Direct Connect calls end automatically if there is no activity on the call for several seconds.
Make a Direct Connect Call from Contacts
Follow the instructions below to make Direct Connect calls to the Direct Connect numbers stored in
your Contacts.
1. From standby mode, select Menu (left selection key) > Contacts > All Contacts and highlight
the Direct Connect contact.
2. To call the number, press and release the DC button.
3. Continue the Direct Connect call as described in Make a Direct Connect Call by Entering a
Number.
4. Press the Red button (End call button) to disconnect.
Make a Direct Connect Call from History
Follow the instructions below to make Direct Connect calls to the Direct Connect numbers present in
your call history.
1. Select Menu (left selection key) > History > select the call type and highlight the Direct Connect
number.
– or –
From standby mode, press the DC button to display your Direct Connect (including Call Alert
and Invite) call history.
2. Highlight the number and press and release the DC button.
3. Continue the Direct Connect call as described in Make a Direct Connect Call by Entering a
Number.
4. Press the Red button (End call button) to disconnect.
Note: To redial your most recent Direct Connect call, press and hold the DC button.
Direct Connect History Entries
The following icons indicate the different types of Direct Connect calls in the call history.
Icon
Description
Missed DC call
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Icon
Description
Received DC call
Dialed DC call
Missed TeamDC call
Received TeamDC call
Dialed TeamDC call
Missed Group Connect call
Received Group Connect call
Dialed Group Connect call
Missed Opt-In TeamDC call
Received Opt-In TeamDC call
Dialed Opt-In TeamDC call
Answer or Reject Direct Connect Calls
When you receive a Direct Connect call, you hear an incoming tone or the phone vibrates. The
Direct Connect number or the caller‘s name (if available) is displayed. You may also hear the caller‘s
voice through the speakerphone. By default for Direct Connect calls, the speakerphone is activated.
You can turn the speakerphone off and listen to Direct Connect calls through the earpiece as you
would a regular call, or you can listen through a headset.
Follow the instructions below to answer a Direct Connect call:
1. Press Handset/Loudsp. (right selection key) to enable or disable the Direct Connect
speakerphone feature.
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If you enable the Direct Connect speakerphone, you will hear the caller‘s voice through the
speakerphone on the front of the phone.
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If you disable the Direct Connect speakerphone, you will only hear the caller‘s voice through
the earpiece.
2. When the caller has finished speaking, you will hear a tone.
3. Press and hold the DC button and wait for a tone to sound and a message (Me) to appear
onscreen before you begin talking. Release the DC button when you have finished talking.
4. Press the Red button (End call button) to disconnect.
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To reject a Direct Connect call, press the Red button (End call button).
End a Direct Connect Call
You can end a Direct Connect call using one of the methods below.
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The call will automatically end after several seconds if neither party presses the DC button.
– or –
Press the Red button (End call button) to disconnect.
Call Alerts
Call Alerts let you notify others that you want to communicate with them using Direct Connect. When
a user receives a Call Alert, the phone sounds a tone and displays your name or Direct Connect
number.
Send Call Alerts
Follow the instructions below to send Direct Connect alerts to individual Direct Connect contacts.
1. Select Menu (left selection key) > Contacts > All Contacts.
2. Highlight a contact and select Options (left selection key) > select one of the following options:
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Send Alert: Sends an alert.
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Send Alert With MSG: Sends an alert with a message. Highlight a message from the
displayed list of messages.
3. Select Send (menu key). The receiving phone emits an incoming tone and displays an alert or
an alert with the selected message.
Reply to Call Alerts
Call Alerts continue to repeat for a set amount of time (the default is five minutes) or until you return
the call or dismiss the alert.
Follow the instructions below to reply to a call alert.
1. When a call alert is displayed, press and hold the DC button to return the call.
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2. Continue with the Direct Connect call as described in Make a Direct Connect Call by Entering a
Number.
To dismiss a call alert:
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Press the Red button (End call button).
Group Connect
A Group Connect call is a Direct Connect call made to up to 20 Direct Connect users with Sprint
phones nationwide at one time. You can make a Group Connect call in any of the following ways:
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By setting up a group entry from the contacts in your phone.
By selecting or entering multiple numbers for a one-time call.
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For more information about creating Direct Connect contact groups, refer to Direct Connect Contact
Groups.
Important: When making a Group Connect call or creating a group list for Group Connect calls in
Contacts, you must select an entry‘s Direct Connect–capable number. If you select a number that is
not Direct Connect–capable, the name will be added to the list, but Group Connect calls will not go
through to that group member.
Make Group Connect Calls
Follow the instructions below to make Group Connect calls by selecting saved groups from your
Contacts, selecting from group calls saved in History, or by creating groups for one-time use.
1. In standby mode, press Contacts (right selection key).
2. Highlight a group and press the DC button to begin the Group Connect call.
3. Continue the Group Connect call in the same manner as a one-to-one Direct Connect call.
Note: Only one person at a time may speak on a Group Connect Call.
4. When you are finished, press the Red button (End call button) to end the call. By default, when
you end a Group Connect call that you initiated, all other participants are dropped from the call.
Note: If you get an error message saying that your contactis not reachable via Direct Connect
or this number is not DC capable, please check to see that you have entered or highlighted a
valid Direct Connect number.
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Make a Group Connect Call from History
Follow the instructions below to make a group connect call from the call history.
1. Press Menu (left selection key) > History.
2. Highlight a group entry and press the DC button.
3. Continue the Group Connect call as described in Make a Direct Connect Call by Entering a
Number.
Make a Group Connect Call Without Saving Groups
Follow the instructions below to make group connect calls without creating a new group.
1. From standby mode, press Contacts (right selection key) > All Contacts.
2. Highlight a contact with a DC number and press Options (left selection key) > Mark to add a
check mark next to the contact.
3. Highlight each of the other contacts you want to include in the group call and press Mark (menu
key).
4. Press the DC button to initiate a Group Connect call with all the marked contacts.
5. Continue the Group Connect call as described in Make a Direct Connect Call by Entering a
Number.
Join or Rejoin a Group Connect Call
If you are not available at the beginning of a Group Connect call, or if you drop off the call
temporarily, you can rejoin the in-progress Group Connect call.
Follow the instructions below to join/rejoin a Group Connect call.
1. Press Menu (left selection key) > History.
2. Highlight the call and press the DC button.
3. Continue the Group Connect call as described in Make a Direct Connect Call by Entering a
Number.
Note: You can also join or rejoin a Group Connect call from your Contacts list if you have stored the
group.
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Note: If the Group Connect call has already ended, pressing the DC button initiates a new Group
Connect call.
Note: If you do not want to participate in a Group Connect call, press the Red Button (End call
button).
Direct Connect Contact Groups
You can create new groups of Direct Connect contacts, add new contacts to the group, and manage
the groups.
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To create a new group, select Menu (left selection key) > Contacts > DC Groups > Options
(left selection key) > New group. You can assign a name.
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To manage a group, select Menu (left selection key) > Contacts > DC Groups. Highlight a
group and then select Options (left selection key). The following options are displayed.
Options
New group
Get Team DC group Update and view the Team DC group from the server.
Function
Create a new group.
Manage TeamDC
Group details
Invite
Block or allow DC calls from different DC Groups.
View and modify the group name.
Invite all the group members for a call.
Delete the group.
Delete group
You can also add unknown group connect groups to DC groups. Select Menu (left selection key) >
History > Call Log > highlight the desired group connect call > Save to DC groups > enter a new
DC group name and select Save.
TeamDC
TeamDC lets Direct Connect users make group calls to up to 200 other users nationwide. With
TeamDC, any Direct Connect or Sprint user can create a TeamDC group online, which the system
then automatically sends to all the group members’ phones. Once a user creates and distributes a
TeamDC group, any member of the group can make a TeamDC call to the entire group. If the user
who created the group makes any changes to the group, the system automatically sends updates to
the members’ phones.
Update TeamDC
Connect to the network to keep your TeamDC group list up-to-date.
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In standby mode, press Contacts (right selection key) > DC Groups > Options (left selection
key) > Get Team DC group.
Your phone will connect to the network and retrieve a current list of TeamDC groups for
your account.
Make a TeamDC Call
Follow the instructions below to make TeamDC calls.
1. In standby mode, press Contacts (right selection key) > DC Groups > Options (left selection
key) > Get Team DC group.
2. Highlight the TeamDC group.
3. Press the DC button to make a DC group call.
Opt-In TeamDC
Opt-In TeamDC works like a chatroom. You can make and manage Opt-In TeamDC groups in the
same way as you would for TeamDC groups on the Web. You can also send an invite during an Opt-
In TeamDC call to the group members who have not yet joined the call.
Manage Team DC
Manage TeamDC blocks or allows DC calls from different DC Groups. You can select one of the
following options:
1. In standby mode, press Contacts (right selection key) > DC Groups > Options (left selection
key) > Get Team DC group.
2. Highlight the TeamDC group and press Options (left selection key) > Manage TeamDC.
3. Select one of the following options:
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Receive all TeamDC calls – Allows DC calls from all DC Groups. This option is set by
default.
Let me select which TeamDC call I receive – Restricts DC calls to certain DC groups.
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Contacts
You can use the contact list to maintain phone numbers of your contacts. You can also add, delete,
and dial phone numbers, and send text messages and MMS messages to contacts in the contact list.
To access your contacts, select Contacts (right selection key) from the home screen or select Menu
(left selection key) > Contacts.
Add New Contact
Follow the instructions below to add new contacts to your contacts list.
1. Select Menu (left selection key) > Contacts > All Contacts > Add (if the contacts list is empty).
2. Enter the name and phone number in their respective fields and select Save (menu key).
The new number is updated in the contacts list.
View Contact Details
Follow the instructions below to view the details of a desired contact stored in your contacts list.
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Select Menu (left selection key) > Contacts > All Contacts. Highlight the contact and press
Details (menu key) to view the details.
Searching Contacts
Follow the instructions below to search for a particular contact from your contacts list.
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Select Menu (left selection key) > Contacts > All Contacts > Options (left selection key) >
Find. Enter the contact name. The phone searches for contacts automatically as you enter text.
Sending Messages to Contacts
Refer to the following sections for instructions on sending text messages (SMS) and multimedia
messages (MMS) messages to your contacts.
Note: Unsent messages will be saved to Drafts automatically.
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Sending Text Messages
Follow the instructions below to send text messages to your contacts.
1. Select Menu (left selection key) > Contacts > All Contacts.
2. Highlight the contact.
3. Press Details (menu key) to view the contact details.
4. Highlight the number and select Options (left selection key) > Send message > Text
message.
5. Enter the message and select Send (menu key) or navigate to the To field and select Add
(menu key) to select additional recipients.
6. Select Send (menu key) to send the message.
Sending Multimedia Messages
Follow the instructions below to send multimedia messages to your contacts.
1. Select Menu (left selection key) > Contacts > All Contacts.
2. Highlight the contact.
3. Press Details (menu key) to view the contact details.
4. Highlight the number and select Options (left selection key) > Send message > Multimedia
message.
5. Select Options (left selection key) > Add object to add an attachment.
6. Highlight the number and select Options (left selection key) > Send message > Text
message.
7. Enter the message and select Send (menu key) or navigate to the To field and select Add
(menu key) to select additional recipients.
8. Select Send (menu key) to send the message.
Dialing a Number from Contacts
Follow the instructions below to call a contact by accessing them from your Contacts list.
1. Select Menu (left selection key) > Contacts > All Contacts.
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37
2. Highlight a contact.
3. Press the Green button (Call button) to call the default number assigned for that contact.
– or –
Press Details (menu key) to view the contact details. Highlight the desired phone number. Press
the Green button (Call button) or Call (menu key).
Edit Contact Details
Follow the instructions below to edit a contact entry's details.
1. Select Menu (left selection key) > Contacts > All Contacts.
2. Highlight the contact and press Options (left selection key) > Edit contact.
3. Edit the desired information and press Save (menu key).
Delete Contacts
Follow the instructions below to delete a contact entry altogether or simply delete one of your
contact’s numbers from their details.
1. Select Menu (left selection key) > Contacts > All Contacts.
2. Highlight the desired contact and press Details (menu key).
3. Highlight the desired number and press Options (left selection key) > Delete.
4. Select Delete number if you wish to only delete the selected number from the contact’s details.
– or –
Select Delete contact if you wish to delete the contact altogether.
5. Press Yes (menu key) when it asks for confirmation.
Sending Contact Details
You can send contact information by text message, MMS or Bluetooth.
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Sending Contact Details by Text Message
Follow the instructions below to send the details of any contact as a text message to another contact
in your Contacts list.
1. Select Menu (left selection key) > Contacts > All Contacts.
2. Highlight the contact.
3. Press Details (menu key) to view the contact details.
4. Highlight the details to be sent.
5. Select Options (left selection key) > Send business card > Via text message.
6. Select Primary number or All details.
7. Enter the number of the desired recipient or press Find (menu key) and select it from your
Contacts list.
8. Select OK (menu key) to send the contact information.
Sending Contact Details by MMS
Follow the instructions below to send the details of any contact as an MMS message to another
contact in your Contacts list.
1. Select Menu (left selection key) > Contacts > All Contacts.
2. Highlight the contact.
3. Press Details (menu key) to view the contact details.
4. Select Options (left selection key) > Send business card > Via multimedia message.
5. Select the details to be sent.
6. Navigate to the To field and select Add (menu key). Select the recipients from the Contacts list.
7. Enter a subject line and message if desired.
8. Highlight either the Subject field or Message field and press Send (menu key) to send the
contact information.
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Sending Contact Details by Bluetooth
Follow the instructions below to send the details of any contact via Bluetooth to another contact in
your Contacts list.
1. Select Menu (left selection key) > Contacts > All Contacts.
2. Highlight the contact.
3. Press Details (menu key) to view the contact details.
4. Select Options (left selection key) > Send business card > Via bluetooth.
5. Select the details to be sent.
6. Select the device from Devices found list.
7. When the other device accepts the contact, the message Business card sent will be displayed.
Selecting Multiple Contacts
Follow the instructions below to select multiple contacts when there is an action you want to perform
on all of them.
1. Select Menu (left selection key) > Contacts > All Contacts.
2. Highlight a contact entry and do one of the following:
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Select Options (left selection key) > Mark.
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Select Options (left selection key) > Mark all to select all the contacts in the phone book.
Once the contacts are marked, press Options (left selection key) to display the following options:
Options
Function
You can delete all the selected contacts.
Delete
marked
Mark all
You can select all the contacts in the contacts list. This option is displayed only if all the
contacts are not selected.
Unmark all You can unmark all the selected contacts.
Contacts Settings
Follow the instructions below to view or modify the settings for your contacts.
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Select Menu (left selection key) > Contacts > Settings.
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Memory status: View the percentage of free space vs. used memory space for your
Contacts list.
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Messaging
Text messages and multimedia messages (MMS) are convenient and inexpensive means of
communication. You can send a text message to other people using text message service. MMS
allows you to send messages with multimedia content such as pictures, audio files, video files, and
so on.
Note: The MMS facility is available only if you subscribe to it from your network operator.
To access the messages function, select Menu (left selection key) > Messages.
Message Settings
You can view and modify the message settings for text and multimedia messages.
Text Message Settings
Follow the instructions below to view and modify text message settings.
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Select Menu (left selection key) > Messaging > Text message > Message settings to edit
the following text message settings.
Settings
Priority
Function
Set the message priority to Normal or Urgent.
Save sent message Save the sent messages.
Send callback no. Add the callback number in the message.
Signature
Add a signature to your message.
Multimedia Message Settings
Follow the instructions below to view and modify multimedia message settings.
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Select Menu (left selection key) > Messaging > Multimedia message > Multimedia
message settings to edit the following MMS settings.
Settings
Function
Set the phone to save copies of the messages you send.
Set slide display timings.
Save sent messages
Slide timing
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Settings
Function
Allow multimedia
message receptn.
Enable or disable reception of multimedia messages in
roaming/home network.
Received multimedia
messages
Select the option to manually accept, download or reject the
multimedia message.
Allow ads
Enable or disable download of multimedia advertisements.
Multim. center server
Set the server details received from the service provider to
send/receive multimedia messages.
Writing Messages
You can create and save or send text messages and multimedia (MMS) messages.
Text Messages
Follow the instructions below to send text messages to selected recipients.
1. Select Menu (left selection key) > Messaging > Text message > Write message.
2. Select Add (menu key) and select the recipients of the message.
3. Go to Message field and enter the message. The text input mode is displayed in the status bar.
Press and hold # to select the appropriate text input mode.
4. Enter the message and select Options (left selection key). The following options are displayed:
Options
Send
Function
Send the message.
Clear field
Clear the contents in the message pane.
Insert contact
Insert number
Insert symbol
Select and add a contact from the contacts list to the message.
Select and add a number from the contacts list to the message.
Select the required symbol to include in the message.
Writing language Select the input languages.
Mark text
Mark all
Select the desired text from the message.
Select all the text in the message.
Save the message as draft.
Save as draft
Prediction options Turn text prediction on or off.
Cancel message Delete the message before it is sent.
5. Select Options (left selection key) > Send to send the message.
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Multimedia Messages
Follow the instructions below to send multimedia (MMS) messages with multimedia attachments to
desired recipients.
1. Select Menu (left selection key) > Messaging > Multimedia message > Write message.
2. Select Add (menu key) and select the recipient(s) of the message.
3. Go to the Message field and enter the message. The text input mode is displayed in the status
bar. Press and hold # to select the appropriate text input mode.
4. Enter the message and select Options (left selection key). The following options are present:
Options
Add object
Send
Function
Add multimedia objects such as an image, video, audio, vcards and slides.
Select recipients for the message. Enter a new number or select from the
contacts list.
Preview
Preview the message before sending.
Clear field
Clear the contents in the message pane.
Insert contact
Insert number
Insert symbol
Select and add a contact from the contacts list to the message.
Select and add a number from the contacts list to the message.
Select the required symbol to include in the message.
Select the input languages.
Writing
language
Prediction
options
Turn text prediction on or off.
Cancel message Delete the message before it is sent.
5. Select Options (left selection key) > Send to send the message.
Message Folders
Your messages are stored in the inbox, draft, outbox and sent folders. The number of messages
stored in each folder is displayed next to it in parenthesis.
Inbox
The Inbox stores and displays all the incoming text messages and MMS messages.
Messaging
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1. To access the text message inbox, select Menu (left selection key) > Messaging > Text
message > Inbox. The inbox displays a list of text messages.
– or –
To access the MMS inbox, select Menu (left selection key) > Messaging > Multimedia
message > Inbox. The inbox displays a list of MMS messages.
2. Scroll to a message and select Options (left selection key) to view the following list of options.
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Delete: Delete the message.
Reply: Send a text/MMS message to the sender of that message.
Reply to all: Send a text/MMS message to the sender and all the recipients of that
message.
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Call sender: Dial the sender’s number from which the message was sent.
Save detail: Save the sender’s contact details.
Forward: Send the same message to another recipient.
Mark: Select the desired text from the message.
Mark all: Select the complete message.
Message details: View the message details.
Number ofmessages: View the number of messages stored in the phone.
3. To open a message, scroll to a message and press Select (menu key).
4. After opening a message, select Options (left selection key) to list the following options: Delete,
Call sender, Save detail, Forward, Mark text, and Copy all.
Outbox
Messages that were undelivered to the recipient due to some reason are stored in Outbox.
1. To access undelivered text messages, select Menu (left selection key) > Messaging > Text
message > Outbox.
– or –
To access undelivered MMS messages, select Menu (left selection key) > Messaging >
Multimedia message > Outbox.
2. Scroll to a message and select Options (left selection key) to view the following list of options:
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Delete: Delete the message.
Messaging
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Message status: View the sending status of the message.
Resend: Resend the highlighted message.
– or –
Scroll to a message and press Select (menu key) to view the message and select Options
(left selection key) to list the following options: Delete, Message status, Edit message, Save
detail, Forward, Mark text, and Copy all.
Sent Messages
Messages that have been sent and delivered are stored in Sent.
1. To access sent text messages, select Menu (left selection key) > Messaging > Text message
> Sent.
– or –
To access sent MMS messages, select Menu (left selection key) > Messaging > Multimedia
message > Sent.
2. Select Options (left selection key) to view the following list of options.
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Delete: Delete the message.
Message status: View the sending status of the message.
Resend: Resend the message.
Forward: Send the message to another recipient.
– or –
Scroll to a message and press Select (menu key) to view the message and select Options
(left selection key) to list the following options: Message status, Edit message, Resend,
Forward, Save detail, Mark text, and Copy all.
Note: The messages are saved in Sent items only if you have activated Save sent messages. To
do this, from standby mode, select Menu (left selection key) > Messaging > select the message
type > Message settings > Save sent messages > Always save.
Drafts
Messages that have been saved to be sent later are stored in Drafts.
1. To access unsent text messages, select Menu (left selection key) > Messaging > Text
message > Drafts.
Messaging
46
– or –
To access unsent MMS messages, select Menu (left selection key) > Messaging > Multimedia
message > Drafts.
2. Scroll to a message and select Options (left selection key) to view the following list of options:
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Delete: Delete the message.
Edit text: Edit the message and send it.
– or –
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Scroll to a message and press Select (menu key) to view the message and select
Options (left selection key) to list the following options: Delete, Mark text, and Copy
all.
Deleting Messages
Follow the instructions below to view and delete unwanted messages from you messages folder.
1. Select Menu (left selection key) > Messaging.
2. Select one of the message types > Delete messages.
Accessing Voicemail
Your incoming calls can be forwarded to your voice mail. Callers will be prompted to leave a
message for you. This feature requires you to enter a voice mail number which is provided by your
service provider. To set your voice mail number, select Menu (left selection key) > Messaging >
Voice mail. Enter the number provided by your service provider. Select Save (menu key). This
number should be used when you want to listen to your stored voice mail messages.
When you need to listen to your incoming voice mail messages, select Menu (left selection key) >
Messaging > Voice mail > Listen to voice msgs.. You are connected to your mailbox where you
can hear the stored voice mail messages.
You can also select Menu (left selection key) > Messaging > Voice mail > Voice mailbox no. to
edit the voice mail name and number.
Note: For quick access to voice mail, press and hold 1.
Emergency Alerts
Emergency alerts store and display emergency messages received from Federal US agencies.
Messaging
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Emergency Alerts Inbox
Follow the instructions below to view and delete received emergency alerts.
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Select Menu (left selection key) > Messaging > Emergency Alerts > Inbox.
Emergency Alert Settings
You can enable or disable reception of extreme, severe, amber and test alert messages. You can
also set the font size for the emergency alert messages through the display settings.
Follow the instructions below to configure receive settings:
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Select Menu (left selection key) > Messaging > Emergency Alerts > Settings > Receive
Setting.
Follow the instructions below to configure display settings:
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Select Menu (left selection key) > Messaging > Emergency Alerts > Settings > Display
Setting.
Text Input Mode
When you enter text for messages and notes, the input mode is displayed at the top of the screen.
To modify the text input mode, navigate to the Message field and press and release the # key to
toggle between the different text input modes (Abc/123).
1. To enter a character, press the numeric key repeatedly until the desired character appears on
the screen. For example, to enter GOOD, in the text mode, press 4 once to display G, press 6
thrice to display O, and again press 6 thrice to display O and press 3 once to display D.
2. To insert a space between characters or words when editing text, press 1.
3. To erase a character select Clear (right selection key).
4. To insert special characters, press * to display the special characters. Use the navigation keys to
scroll through the special characters. Select the character to appear in the text.
Messaging
48
Tools
The following topics provide details about the tools supported by the Sonim XP STRIKE IS.
Device Self Service
Follow the instructions below to update your phone firmware.
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Select Menu (left selection key) > Tools > Device Self Service.
Alarm
Follow the instructions below to set an alarm for a particular time.
1. Select Menu (left selection key) > Tools > Alarm.
2. To set a simple alarm, set the alarm time and select Repeat > Off.
– or –
To set a recurrent alarm, set the alarm time and select Repeat > On. Highlight the Repeat days
field and navigate left or right to open a list of the days of the week. Mark the days on which the
alarm should be repeated or turned off by highlighting them and selecting Mark/Unmark (menu
key). Select Done (right selection key) when finished.
3. To set the snooze time, highlight the Snooze time-out field and enter the number of minutes
desired.
4. To set the alarm tone, highlight the Alarm tone field and navigate left or right to display the
Open My files option. Press Select (menu key) and navigate to and select an audio file saved in
your phone.
Note: The alarm will sound even if the phone is in Silent mode or switched off.
Calendar
The calendar enables you to set appointments, schedule reminders when required, set alerts and
repeat specific settings. Tasks can be viewed on daily and monthly basis.
Accessing the Calendar
Follow the instructions below to create events and notes and also modify calendar settings.
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1. To access the calendar and its associated functions, select Menu (left selection key) > Tools >
Calendar. The calendar for the current month/date is displayed. Use the navigation keys to
navigate across months/dates.
2. Select Options (left selection key) to view the list of options available.
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Make a note: Add a new note for a specific date.
Go to date: Go to a particular date and view the events for that date.
Go to today: Access the current date.
Delete event: Delete events based on the following options: All until today, All in time
period, and Delete all.
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Settings: Edit the following calendar settings:
Settings
Function
Date & time
settings
Set the date and time. You cannot modify this setting if auto-update of time is
On.
Default view
Week starts
Calendar tone
Set the default view to month or day view.
Set the starting day of the week.
Set the alert tone for calendar events.
Edit Events
Follow the instructions below to record and edit events and create notes for a specific date.
1. Select Menu (left selection key) > Tools > Calendar.
2. Highlight a date and select View (menu key) to view the events for that date.
3. Highlight an event and select View (menu key) > Edit (menu key). Make the changes and select
Save (menu key).
4. Select Options (left selection key) to view the list of available options:
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Make a note: Add a new note for a specific date.
Delete: Delete the specific event.
Edit: Edit the specific event.
Save detail: Save or use details of the event such as phone numbers, URL addresses and
E-mail addresses.
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Send note: Send the note via text or Bluetooth.
Month view: View the calendar in month format.
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Go to date: Go to a particular date and view the events for that date.
Go to today: Access the current date.
Delete event: Delete events based on the following options: All until today, All in time
period, and Delete all.
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Settings: Edit the calendar settings.
Notes
Follow the instructions below to use notes to note down information in your phone.
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Select Menu (left selection key) > Tools > Notes. If there are no notes, select Add (menu key)
to create a new note. Or, select Options (left selection key) to add, edit or delete notes.
To-do List
Follow the instructions below to open and store items on a to-do list on your phone.
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Select Menu (left selection key) > Tools > To-do list. If there are no notes, select Add (menu
key) to create a new note. Otherwise, select Options (left selection key) to access the following
options:
Option
Description
Add
Add a new To-do note.
Delete the selected note.
Delete
Mark note as done/ Mark
as not done
Mark the selected note as complete/incomplete.
Save detail
Save or use a phone number, e-mail address or URL present in the
note. Your options are:
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add to Contacts
call the contact
send a message
send the detail(s) to another number
access the Website of the URL address
Sort by deadline
Send
Sort the list based on priority or deadline.
Send the selected note to another contact as a text or using
Bluetooth.
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Option
Delete notes
Description
Delete all notes or delete all notes up to the current date.
Access the calendar to view saved schedules.
Mark the selected task in the calendar.
Go to Calendar
Save to Calendar
Calculator
The calculator in this phone is designed to perform simple mathematical calculations. Follow the
instructions below to open and use the calculator.
1. Select Menu (left selection key) > Tools > Calculator.
2. To enter numbers, press the numeric keys.
3. To use mathematical operators, press the navigation keys.
Navigation Key
Function
Up
+ (Addition)
Down
Left
- (Subtraction)
x (Multiplication)
/ (Division)
Right
* key
# key
Decimal point
Toggle between +/- sign to enter negative numbers
4. After entering the calculation, press = (menu key) for the final result.
Note: This phone accepts numbers up to a maximum of 10 digits per entry.
Stopwatch
Follow the instructions below to use a typical stopwatch to record the time used for any specific task.
1. Select Menu (left selection key) > Tools > Typical stopwatch > Split timing.
2. To record the time for a single lap, select Start (menu key) to start the timer and Stop (right
selection key) to stop the timer.
– or –
To record the time for multiple laps, select Start (menu key) to start the timer and Split (menu
key) to start the timer for the consecutive laps. Select Stop (right selection key) to stop the timer.
Tools
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World Clock
Follow the instructions below to view the time of major cities in different time zones using this
function.
1. Select Menu (left selection key) > Tools > World Clock.
2. Select Options (left selection key) to access the following settings:
Options
Description
Active
cities
Set the active cities to be displayed in the World clock. Select Details (left selection
key) to view the details about the specific city. Select Replace (menu key) to change
the city.
Current
Set the current time zone.
time zone
Time
format
Set the time format to 12 Hr or 24 Hr clock.
Set the daylight saving time for the selected city to:
DST set
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0 (Wintertime) - no daylight saving.
+1 hour - add an hour to DST.
+2 hours - add 2 hours to DST.
Instruction View the instructions for changing time zone.
Unit Converter
Follow the instructions below to perform unit conversions.
1. Select Menu (left selection key) > Tools > Unit converter.
2. Enter the numeric value of the unit on top to view its corresponding converted value on the
bottom.
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Select Options (left selection key) > Set conversion to set the conversion units.
Select Options (left selection key) > Reverse conversion to swap the conversion units.
Select Options (left selection key) > Configure to add new conversion units or edit the
conversion values for existing units.
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Select Options (left selection key) > Instruction to view the help information for using unit
converter.
Tools
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Torch
You can turn on your phone’s torch light through the Tools menu.
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Select Menu (left selection key) > Tools > Torch > On. Select Off to turn it back off.
Note: You can also turn the torch on or off by simply holding down the Camera/Torch button on the
side of the phone.
Update Phone
Follow the instructions below to update your phone with the latest firmware or PRL.
1. Select Menu (left selection key) > Tools > Update Phone. Select one of the following options:
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Update Firmware – Update your phone with the latest firmware.
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Update PRL – Update your phone with the latest PRL from the operator.
2. Follow the onscreen prompts to complete the update.
Update Profile
Follow the instructions below to update your phone with the latest network parameters and server
settings when the operator changes them.
1. Select Menu (left selection key) > Tools > Update Profile.
2. Follow the onscreen prompts to complete the update.
Mobile Sync
Follow the instructions below to back up all your contacts to the Sprint server, and if you change
phones you can retrieve them from the server with your new phone.
1. Select Menu (left selection key) > Tools > Mobile Sync.
2. Follow the onscreen prompts to complete Mobile Sync.
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My Files
Using the My files menu, you can store and manage audio files, and image files. You can preview
the files, view their details and delete files. The internal storage capacity is approximately 170 MB.
Follow the instructions below to access and manage My files.
1. Select Menu (left selection key) > Tools > My files.
2. Scroll to a folder and select Open (menu key) to open the folder. The listed folders are:
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SD Card (Optional) - stores files in the microSD card. This option will be displayed only if an
SD card is inserted in the phone.
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Images - stores the images in your phone.
Videos - stores the videos in your phone.
Music - stores downloaded music files.
Graphics - stores downloaded image files.
Audio - stores ring tones and alert tones.
Sounds - stores audio files recorded using the built-in voice recorder.
Others - stores the files transferred using Bluetooth and MMS messaging.
3. Scroll to the desired folder and open it by selecting Open (menu key) or access more options by
selecting Options (left selection key).
The following options are provided for managing folders.
Options
Function
Delete folder Delete the folder.
Move folder
Move the folder to a different location.
Rename folder Rename the folder.
Details
View the creation date, size, and copyright details of the file.
Format view
Sort
Set the format to view the images as a list, a list with details, or a grid.
Sort the images by name, date, format, and size.
Create a new folder.
Add folder
Memory status View the memory used and free memory in MB.
4. Scroll to a file from the displayed list and select Options (left selection key) to display further
options.
The following options are provided for an image file.
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Options
Function
Use image Use the image as a wallpaper, screen saver, or contact picture.
Delete
Send
Delete the image.
Send the image to another phone as a multimedia message or via Bluetooth.
Move the file to different folder.
Move
Copy
Copy the file to different folder.
Rename
Details
Rename the image.
View details such as image name, size, creation date, format and image resolution.
Set the format to view the images as a list, a list with details, or a grid.
Format
view
Sort
Sort the images by name, date, format, and size.
Create a new folder.
Add
folder
Memory
status
View the memory used and free memory in MB.
Mark
Select the images one by one and select Options (left selection key) to delete, send,
move or copy the marked images.
Mark all
Select all the images and select Options (left selection key) to delete, send, move or
copy the marked images.
The following options are present for an audio file.
Options
Function
Use tone Set the audio file as a msg. alert tone, ringtone, alarm, calendar tone or contact tone.
Delete
Send
Delete the audio file.
Send the audio file to another phone as multimedia message or via Bluetooth.
Move the file to different folder.
Move
Copy
Copy the file to different folder.
Rename
Details
Rename the audio file.
View the name, size, created date, format, length and copyright of the file.
Set the format to view the images as a list, a list with details, or a grid.
Format
view
Sort
Sort the images by name, date, format, and size.
Create a new folder.
Add
folder
Memory
status
View the memory used and free memory in MB.
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Options
Mark
Function
Select the images one by one and select Options (left selection key) to delete, send,
move or copy the marked images.
Mark all
Select all the images and select Options (left selection key) to delete, send, move or
copy the marked images.
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My Stuff
Use My Stuff to download new ringtones, ringback tones, games and other applications. The Sonim
XP STRIKE IS includes an application manager and a content manager to download and use Java
applications.
Application Manager
Follow the instructions below to use the application manager to manage the applications
downloaded on your phone or SD card.
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Select Menu (left selection key) > My Stuff > Application Manager.
Ringback Tones
Follow the instructions below to download new ringback tones from the Internet and set them for
incoming calls.
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Select Menu (left selection key) > My Stuff > Ringback tones.
Games
Follow the instructions below to download games from the Internet and store them on your phone or
SD card.
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Select Menu (left selection key) > My Stuff > Games.
Ringtones
Follow the instructions below to download new ringtones from the Internet and set them for incoming
calls.
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Select Menu (left selection key) > My Stuff > Ringtones.
Screen Savers
Follow the instructions below to download new screen savers from the Internet and store them on
your phone or SD card.
My Stuff
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Browser
The Sonim XP STRIKE IS mobile phone has an internal browser that allows you to browse contents
of various websites on the Internet. This feature is made available only if you subscribe to a data
service from your network operator for Internet access. Please consult your local operator for more
details. Some browser settings have already been set to a specific network operator. If you utilize the
services of the same network operator you can directly use the data service with the available
configuration.
Note: If you are unable to view Web pages because of change in parameters or change in Web
address or contents, please consult your network operator and Internet Content Provider (ICP) for
updates.
Follow the instructions below to access the internal browser.
1. Select Menu (left selection key) > Browser. The home page is displayed.
2. To navigate to a specific Web page, select Navigation (left selection key) and navigate to the
address bar at the top. Enter the Web address and press the menu key.
With the address bar highlighted, select Options (right selection key) to view the following
text entry options:
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Text mode – set the text entry mode to Abc/abc/ABC/123.
Symbols – select the symbol to be entered in the Web address.
Web shortcuts – select one of the shortcuts to be included in the Web address.
Use the navigation keys ( ) to access the content displayed in the browser.
3. Select Close (left selection key) to return to the home page.
Browser Options
When using the browser, select Menu (right selection key) to view and modify the following browser
settings.
Options
Description
Add the current Web page to the bookmarks.
Add this
page to
bookmarks
View all
View all the stored bookmarks.
bookmarks
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Options
View
browsing
history
Description
View the browsing history. Select Sort (right selection key) to sort the history by
name or last used. Select a specific page and select Delete (left selection key) to
delete it from history.
Send this
page to a
friend
Send the current Web page link as a text or MMS message to a selected contact.
Browser
Settings
Exit browser Exit the browser.
Browser Settings
While using the browser, select Menu (left selection key) > Browser > Menu (right selection key) >
Browser settings. The following options are displayed:
Settings
Description
Startup page
Highlight one of the following options and select Confirm (left selection key)
to save the changes.
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Use a blank page – set the home page to a blank page.
Use the last page I visited – set the home page to the last visited page.
Use my homepage – set the home page to a desired Web site.
To change the current homepage, select Change and choose the new home
page address.
Default zoom size Highlight one of the following options and select Confirm (left selection key)
to set the default zoom size.
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Use fit to screen – fit the browser to the phone screen.
Use automatic zooming – zoom the page automatically.
Use a custom value – set the custom value as a percentage of the
default zoom level. The default setting is 100%.
Show/Do not
show images
Show or hide the images displayed in the Web pages.
Show/Do not
Show or hide icons when browsing the Web pages.
show icon row
Virtual mouse
pointer
Set the speed of the browser pointer to slow/normal/fast.
Select Off to disable the browser pointer.
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Settings
Popups
Description
You can enable or disable pop-ups. Select one of the following options:
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Block all popups – always blocks the popups.
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Allow until browser closes – allows popups only for the current
session.
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Always allow – always allows popups.
Clear private data Deletes the private information such as cookies, cache, browsing history,
passwords, and auto-complete data.
Auto-complete
Enable or disable auto complete of Web address and form information.
You can also enable or disable the password saving functionality.
View the browser shortcut keys.
Key guide
Advanced
View or modify the following settings:
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Page information – view page information.
Browser information – view browser information.
Enable/Disable Javascript – activate or deactivate javascripts in your
Web page.
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Enable/View error log – activate error log and view it.
Send/Do not send referrer header – block referrer header.
Turn on/off redirect prompt – enable or disable automatic redirecting
of Web pages.
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Root certificate – view the root certificate for any Web page.
Reset browser – reset the browser settings to default settings.
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Connectivity
You can connect your phone to other devices using Bluetooth and USB.
Setting Up Bluetooth Connectivity
Bluetooth is a wireless connection that enables devices to exchange information. Devices within a
range of 10 meters can be connected using Bluetooth technology.
The Sonim XP STRIKE IS is compliant with Bluetooth specification 2.0 and supports the following
profiles: HFP, HSP, GAVDP, AVRCP, OPP, and A2DP. This device can send images and audio
files using Bluetooth connection.
Note: There may be restrictions on using Bluetooth technology in some locations. Check with your
local authorities or service providers.
Activate Bluetooth
You must first turn Bluetooth on in order to use it. Follow the instructions below to activate Bluetooth
in your phone.
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Select Menu (left selection key) > Settings > Bluetooth > Bluetooth > On. When Bluetooth is
activated, the Bluetooth icon is displayed in the status bar.
Deactivate Bluetooth
Follow the instructions below to disable Bluetooth.
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Select Menu (left selection key) > Settings > Bluetooth > Bluetooth > Off.
Active Bluetooth Devices
Follow the instructions below to view the list of Bluetooth car kits and headsets connected to your
phone.
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Select Menu (left selection key) > Settings > Bluetooth > Active devices.
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Pairing Bluetooth Devices
You can pair your phone to other Bluetooth devices. Phones paired with your Sonim XP STRIKE IS
will be displayed under Paired devices in the Bluetooth menu.
Note: Prior to pairing the devices, ensure that the visibility settings for the pairing devices are
activated. To activate the visibility settings, select Menu (left selection key) > Settings > Bluetooth
> Visibility > On.
Follow the instructions below to pair with another device.
1. Select Menu (left selection key) > Settings > Bluetooth > Paired devices.
2. Select New (menu key).
– or –
Select Options (left selection key) > Pair new device.
3. Highlight the device of your choice and select Pair (menu key).
4. If prompted, enter the pass code (for example, 0000) in the Enter pass code screen. The same
pass code must be entered for the other device also.
5. Select Yes (menu key).
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If the other device accepts your request the message Pairing done is displayed on the
screen.
If the other device rejects your request the message Pairing failed is displayed on the
screen.
Warning: Do not pair with an unknown device for security reasons.
Connecting a Bluetooth Headset
Follow the instructions below to connect a Bluetooth headset after pairing it with your phone.
1. Select Menu (left selection key) > Settings > Bluetooth > Search audio enhanc..
2. Highlight the desired headset and press Select (menu key).
3. Select Options (left selection key) > Connect.
Note: For more details, refer to the user manual of the Bluetooth headset.
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Rename a Paired Device
Follow the instructions below to rename a paired device to any desired name.
1. Select Menu (left selection key) > Settings > Bluetooth > Paired devices.
2. Highlight the paired device.
3. Select Options (left selection key) > Settings > Rename.
4. Enter the new name.
5. Select OK (menu key).
Delete a Paired Device
Follow the instructions below to delete a paired device from the paired devices list.
1. Select Menu (left selection key) > Settings > Bluetooth > Paired devices.
2. Highlight the paired device.
3. Select Options (left selection key) > Delete > Yes (menu key).
Note: If you cancel the pairing with a device that is connected, the pairing is removed and the
connection is switched off immediately.
Change Your Phone's Bluetooth Name
Follow the instructions below to change the name of your phone as it is displayed to other users
trying to connect via Bluetooth.
1. Select Menu (left selection key) > Settings > Bluetooth > My phone’s name.
2. Enter the new name.
3. Select OK (menu key).
Sending Data via Bluetooth
Follow the instructions below to transfer files to another compatible Bluetooth device.
1. Select Menu (left selection key) > Tools > My files.
2. Select the folder containing the file to be transferred.
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65
3. Highlight the file.
4. Select Options (left selection key) > Send > Via bluetooth.
5. Select the paired device to which you want to send the file.
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When the other device accepts your file, the message “N item(s) sent” is displayed on the
screen.
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When the other device rejects the file, the message “Bluetooth connection failed” is
displayed on the screen.
Receiving Data via Bluetooth
Follow the instructions below to receive data using Bluetooth, your device must be Bluetooth
activated and must be visible to other devices.
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When you receive data, you are asked if you want to accept it. Select Accept (menu key) to
receive data or select Reject (right selection key) to refuse the data. If you accept, the data will
be stored in Others.
Connecting Your Sonim XP STRIKE IS to a
Computer
The phone can be used as a mass storage device when it connected to the computer via a USB
cable and a microSD card is inserted in the phone. The following two options are displayed:
Modem mode: Select this to use the phone as a modem.
Data storage: Select this to transfer and synchronize data between the Sonim XP STRIKE IS
phone and your computer.
Note: The phone starts charging when it is connected to the computer using a USB cable.
Note: When you are using the phone for data storage ensure that a microSD card is inserted in the
phone before connecting it to the computer. Otherwise, the phone will display a No memory card
found message.
microSD Card
You can insert a removable microSD card into your Sonim XP STRIKE IS to increase the storage
capacity. This card is inserted into the slot inside the phone’s battery compartment.
Note: The maximum capacity of the microSD card cannot exceed 8 GB.
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Insert a microSD Card into the Phone
Follow the instructions below to insert a microSD card into your phone.
1. Ensure the phone is switched off.
2. Unscrew and lift the battery out of the battery compartment.
3. Slide and lift the silver clip over the designated slot located below the battery.
4. Place the SD card in the designated slot and close the silver clip, ensuring to slide it to the left.
5. Replace the battery and the cover. Turn the battery cover screws clockwise to secure the battery
cover.
Note: When the Sonim XP STRIKE IS phone is connected to a computer using USB, the microSD
card is displayed as a separate drive in the computer.
Access the microSD Card
Follow the instruction below to access the contents of your microSD card.
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Select Menu (left selection key) > Tools > My files.
You can manage this folder and its files and transfer them between the microSD card and
the phone.
Follow the instructions below to view the memory details or format the microSD card:
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Highlight the microSD card folder and select Options (left selection key) > Details or Format
memory card.
PC-Tools Application
Sonim XP STRIKE IS PC Tools application provides synchronization of contacts and media files
between your computer and Sonim XP STRIKE IS phone to ensure that both media have complete
up-to-date data at the same time. You can also easily exchange/synchronize between a computer
and a Sonim XP STRIKE IS phone.
You can also use PC-Tools for establishing dial-up connection using the phone as MODEM.
Installing PC-Tools
In order to use the PC-Tools application, you must first install it on your computer.
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67
Follow the instructions below to install the PC-Tools application.
2. Locate your phone model and click the DOWNLOAD SONIM PC-TOOLS FOR THIS PHONE
link provided next to your phone.
3. Read the disclaimer and click I Accept to accept the terms of the disclaimer and to continue
downloading.
4. Select the destination folder in your computer to save the zipped file (.zip file).
5. Extract the .exe file from the archive file to a desired location on your computer.
6. Navigate to the destination folder and double-click the Sonim PC Tool.exe file to install the PC-
Tools on your computer.
Using PC-Tools with your Phone
After installing the PC-Tools application (see Installing PC-Tools for details), follow the instructions
below to use PC-Tools with your Sonim XP STRIKE IS phone.
1.
Double-click the Sonim PC-Tools icon (
) on your computer desktop.
2. Connect the SONIM XP STRIKE IS phone to the USB port of the computer using a USB cable.
3. Once the USB cable is connected, the USB configuration screen is displayed on the phone.
Select COM port and click OK.
4. Use the PC Sync application to synchronize data such as contacts between your computer and
mobile phone to ensure both media have complete up-to-date data.
Note: For complete information on PC-Tools installation procedures and using the PC-Tools, refer
to the Sonim XP STRIKE IS PC-Tools Installation and User Guide (English).
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68
Maps
Your phone has a navigational application that uses internal GPS and provides turn by turn
navigation.
Follow the instructions below to access this application.
1. Select Menu (left selection key) > Maps > Telenav GPS Navigator.
2. Accept the license agreement.
3. Enter the login information and select Go.
The GPS navigator home page is displayed.
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Entertainment
The Sonim XP STRIKE IS phone provides a lot of entertainment features. Refer to the following
topics for more information.
Voice Recorder
Follow the instructions below to record audio using the voice recorder.
1. To record an audio file, select Menu (left selection key) > Entertainment > Voice recorder.
2. To record an audio file highlight
and press Select (menu key).
and press Select (menu key).
3. To temporarily stop the recording highlight
4. To continue with the recording press Select (menu key).
5. To end the recording highlight and press Select (menu key). The recorded audio file is stored
under Menu (left selection key) > Tools > My files > Sounds.
6. Select Options (left selection key) to access the following voice recorder options:
Options
Function
Play last recorded Play the last recorded file.
Send last recorded Send the last recorded file via multimedia message or Bluetooth.
Recording list
Select memory
View the list of recordings stored in the Sounds folder.
Set the default memory location to save the recordings.
Music Player
Follow the instructions below to use the built-in media player to play audio files.
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Select Menu (left selection key) > Entertainment > Music player. You can play .mp3 and .aac
audio files.
Follow the instructions below to shuffle the songs, repeat the songs and set the equalizer.
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Select Menu (left selection key) > Entertainment > Music player > Options (left selection key)
> Settings.
Follow the instructions below to connect to a Bluetooth headset.
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Select Menu (left selection key) > Entertainment > Music player > Options (left selection key)
> Play via bluetooth.
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70
Playlists
Follow the instructions below to view and manage the playlists.
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Select Menu (left selection key) > Entertainment > Music player > Options (left selection
key) > Go to music menu > Playlists to view all the stored playlists and access the following
options:
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Create playlist: Add a new playlist.
Now playing: View the list of songs that are playing.
Most played songs: View the list of songs most played.
Recently added: View the list of songs recently added to the list.
Recently played: View the list of songs that were recently played.
You can create a playlist, highlight it and select Options (left selection key). The following options
are displayed:
Options
Open
Add to playlist Add a new file to the playlist.
Function
Open the audio file.
Delete
Remove a file from the playlist.
Rename the playlist.
Rename
Playlist details View the playlist name, song number, duration and location.
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71
My Account
You can manage your Sprint account and track your call time and call balance.
Follow the instructions below to manage your Sprint account.
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Select Menu (left selection key) > My Account. You will see the following options:
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Account Details: View your account information.
Hear Minutes: Check the used minutes.
Hear Balance: Check the balance minutes.
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72
Shopping
You can shop online using the Sprint shopping application.
Follow the instructions below to access the shopping application.
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Select Menu (left selection key) > Shopping.
The browser will open and you will be taken to the Sprint downloads page where you can browse
through content to purchase and download. For more information on browsing online content, refer
Shopping
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Settings
The section provides information on personalizing your phone through its various settings.
Profiles
Profiles allow you to use a set of predefined settings on your Sonim XP STRIKE IS phone, as well as
customize these settings to use features such as incoming call alert, ring tone, ring volume, vibrating
alert, message alert tone, keypad tones, and Java App. Volume for settings.
Follow the instructions below to use or customize profiles.
1. From the home screen, select Menu (left selection key) > Settings > Profiles.
2. Select one of the profiles.
3. Select either Activate to use the selected profile or Edit to modify the profile’s settings.
Note: You cannot change the parameters for the Silent mode and flight mode. These profiles have
different options.
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General: This is the default profile where all sounds are enabled.
Home: This profile is similar to the general profile.
Meeting: Sounds are kept fairly minimal.
Outdoor: Both vibrate and ring modes are enabled.
Silent: All sounds are kept in mute.
Note: The Alarm tone will be played even in Silent profile.
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Flight: You cannot make or receive calls but can play the media player. You can deactivate flight
mode only by selecting Menu (left selection key) > Settings > Profiles > Flight > Normal or
by activating another mode.
Display Settings
Follow the instructions below to modify the display settings.
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Select Menu (left selection key) > Settings > Display. Modify the desired options.
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Wallpaper: Set the background screen display using the embedded pictures available in
your phone or from your own pictures that you have downloaded onto your phone or
microSD card. The selected wallpaper is displayed on the home screen.
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74
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Screen saver: Activate the screen saver to appear on the idle screen. The user can select
the screensaver image.
Screen savemode: Set the phone idle time to activate the Screen Saver if the phone is idle
for specific time.
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Backlight level: Select the brightness level for the backlight of the screen.
Backlight time-out: The screen display is active for the set time period.
Tone Settings
Follow the instructions below to set the tone for incoming calls, messages, and keypad.
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Select Menu (left selection key) > Settings > Tone settings. Modify the desired options.
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Incoming call alert: Set the alert type for incoming calls. You can select Off, Ringing,
Ascending, Ring once, or Beep once.
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Ring tone: Set the tone for incoming calls.
Ring volume: Set the volume for the ringtone.
Vibratingalert: Enable or disable vibrating alerts for incoming calls.
Message alert tone: Set the alert tone for incoming messages to a pre-defined alert tone, a
tone from your My Stuff folder, or none (silent).
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Keypad tones: Set the volume of the keypad tone.
Java App. Volume: Enable or disable audible tones when applications are running.
Note: You can download and store ring tones over Bluetooth or WAP. These ring tones will be
stored in My files or My Stuff. The supported ringtone formats are MIDI, MP3, WAV, AAC and AMR.
Date and Time
Follow the instructions below to set the date and time displayed on the phone and/or change its
format.
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Select Menu (left selection key) > Settings > Date and time > Date & time settings.
In this menu, you can edit the date, time, time zone, and the daylight saving time hours.
Note: The date and time cannot be manually changed if Auto-update is enabled.
Note: You can download and store ring tones over Bluetooth or WAP. These ring tones will be
stored in My files or My Stuff. The supported ringtone formats are MIDI, MP3, WAV, AAC and
AMR.
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75
Follow the instructions below to set the date and time format.
Select Menu (left selection key) > Settings > Date and time > Date and time format.
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The date formats supported are DD-MM-YYYY, DD-MM-YY, MM-DD-YYYY, MM-DD-YY, YYYY-
MM-DD, and YY-MM-DD. You can use periods, slashes, dashes, or spaces as separators. The time
formats supported are 24 Hour and 12 Hour.
Auto-update of time: This feature allows the phone to automatically synchronize the time to the
network time.
Note: This feature should be supported by the network.
Shortcuts
Follow the instructions below to assign specific functions to the navigation keys as shortcuts.
1. Select Menu (left selection key) > Settings > Shortcuts.
2. Highlight a key you wish to assign a shortcut to and press Select (menu key).
3. Highlight the desired function and press Change (menu key).
Call Settings
Follow the instructions below to set the various call options.
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Select Menu (left selection key) > Settings > Call settings.
Phone Settings
You can set or view the following general phone settings for easy access.
Language Settings
Follow the instructions below to change the phone’s language to display all menu items, user
feedback messages and text entry in your language of choice.
1. Select Menu (left selection key) > Settings > Phone settings > Language.
2. Highlight the language you want and press Select (menu key).
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76
Memory Status
Follow the instructions below to view the memory used for storing your files, messages, applications
and tools.
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Select Menu (left selection key) > Settings > Phone settings > Memory status.
The memory usage of the phone and SD card is displayed.
Automatic Keyguard Setting
Follow the instructions below to enable or disable the Automatic Keypad lock.
1. Select Menu (left selection key) > Settings > Phone settings > Automatic keyguard.
2. Highlight On or Off and press Select (menu key).
DTMF Tones Setting
Follow the instructions below to set the DTMF tone type and tone length.
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Select Menu (left selection key) > Settings > Phone settings > DTMF Tones.
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Select Manual touch tones to set the DTMF tone to Continuous, Fixed, or Off.
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Select Touch tone length to set the DTMF tone length to Short or Long.
Start-up Tone Setting
Follow the instructions below to enable or disable the pre-defined tone that plays upon powering on
the phone.
1. Select Menu (left selection key) > Settings > Phone settings > Start-up tone.
2. Highlight On or Off and press Select (menu key).
Switch Off Tone Setting
Follow the instructions below to enable or disable the pre-defined tone that plays upon powering off
the phone.
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77
1. Select Menu (left selection key) > Settings > Phone settings > Switch off tone.
2. Highlight On or Off and press Select (menu key).
Welcome Note Setting
Follow the instructions below to display a customized welcome note whenever the phone is powered
on.
1. Select Menu (left selection key) > Settings > Phone settings > Welcome note.
2. Type out your desired welcome note and press Save (menu key).
Hearing Aid Compatibility (HAC) Rating
The FCC has created a rating system for cellular phones regarding their HAC-related performance.
This rating helps consumers with hearing disabilities to find phones that will work well with their
hearing aid devices. The HAC rating and measurement procedure are described in the American
National Standards Institute (ANSI) C63.19:2007.
ANSI C63.19 contains two rating standards: an “M” rating from 1 to 4 for hearing aids operating in
microphone mode, and a “T” rating from 1 to 4 for hearing aids operating in telecoil mode.
M-Rating stands for Microphone rating and indicates the amount of reduction of RF interference
between the telephone and the hearing aid in acoustic coupling mode (also called microphone
mode).
Phones rated M3 or M4 meet FCC requirements and generate less interference to hearing devices
set in microphone mode. T-Rating stands for telecoil rating and represents inductive coupling with
hearing aids that are operating in telecoil mode. A telecoil is a small piece of tightly wrapped wire
built into some hearing aids. While the microphone of a hearing aid picks up all sounds, the telecoil
will only pick up an electromagnetic signal from the telephone. Thus, users of telecoil-equipped
hearing aids are able to communicate over the telephone without the amplification of unwanted
background noise.
Phones rated T3 or T4 meet FCC requirements and generate less interference to hearing devices
set in telecoil mode.
A combination of M-rating and T-rating defines the final HAC rating and is a deciding factor in
selecting cellular phones for people with hearing problems. A HAC compliant phone could be rated:
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M3/T3
M3/T4
M4/T3
M4/T4
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78
These ratings assist hearing device users to find phones that are compatible with their hearing
devices. Ratings are shown on the phone’s box or label. The ratings are not guaranteed for
suitability. The results vary depending on the individual’s hearing loss and the immunity
characteristics of the used hearing device, i.e. its resistance to interference. The best way to
evaluate the suitability of the phone is to try it with the intended hearing aid device.
SONIS3410 (FCC model number: XP3410 IS) has been tested for hearing aid device compatibility
and complies with the Federal Communications Commission (FCC) requirements. SONIS3410
(FCC model number: XP3410 IS) is rated M4/T4.
Hearing Aid Compatibility (HAC) Settings
Follow the instructions below to enable coupling with a hearing aid device operating in
telecoil/microphone mode.
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Select Menu (left selection key) > Settings > Phone settings > Hearing aid > On.
Once HAC is enabled, the HAC symbol is displayed in the indicator bar. Select Off to disable this
feature.
Note: While using the mobile phone for voice calls with a hearing aid, slightly adjust the position of
the phone against the ear to reduce the interference and to give better voice quality.
Net Guard
Net guard alert notifies the user when any application or feature requires Internet data access. This
option will be available only when Direct Connect status is set to Offline.
Enable Net Guard
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Select Menu (left selection key) > Settings > Phone settings > Net guard > On.
Disable Net Guard
Select Menu (left selection key) > Settings > Phone settings > Net guard > Off.
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GPS Service
Follow the instructions below activate the GPS service.
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Select Menu (left selection key) > Settings > Phone settings > GPS Service > On.
To deactivate GPS navigation, select Off.
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79
Bluetooth Settings
You can use Bluetooth to transfer data to any other Bluetooth enabled device. For more information
Security Settings
To prevent unauthorized use of your phone, you can enable security settings in your phone.
Follow the instructions below to access and change the security settings.
1. Select Menu (left selection key) > Settings > Security.
2. Enter the lock code and select OK.
Note: The default lock code is the last four digits of your phone number.
Change Lock Code
Follow the instructions below to change the phone lock code.
Note: The default lock code is the last four digits of your phone number.
1. Select Menu (left selection key) > Settings > Security > Change lock code.
2. Enter the new lock code and select OK (menu key).
Phone Lock
Follow the instructions below to enable phone lock so that the phone can be unlocked only by
entering a password.
Note: The default lock code is the last four digits of your phone number.
1. Select Menu (left selection key) > Settings > Security > Phone lock.
2. Select one of the following options:
Options
Off
Lock now
Description
Disables phone lock.
Locks the phone immediately.
On power-up Locks the phone when the phone is powered On.
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80
Voice Privacy
Follow the instructions below to encrypt the voice channel.
Note: The default lock code is the last four digits of your phone number.
1. Select Menu (left selection key) > Settings > Security > Voice privacy.
2. Select On or Off to enable or disable voice privacy.
Network Settings
This function enables you to select the network roaming options.
Follow the instructions below to set the roaming access mode:
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Select Menu (left selection key) > Settings > Network > Set mode and selecting one of the
following options:
Option
Description
Sprint
Only
Can receive calls and messages only in your home network (Sprint network).
Automatic Can receive calls and messages in both home and roaming networks. The network is
set automatically.
Follow the instructions below to set a different ring tone for roaming calls.
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Select Menu (left selection key) > Settings > Network > Roam call ring. tone and selecting
one of the following options:
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On to turn roam call tone on.
Off to turn roam call tone off.
Ringing tone to select a ringtone to use.
Network Service Settings
This function enables you to forward your incoming calls to a number in the Contacts list or a new
number, provided your network operator supports this service.
Follow the instructions below to assign a number to forward incoming calls:
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81
1. Select Menu (left selection key) > Settings > Network serv. > Call forwarding > All voice
calls > Activate.
2. Enter the number and select OK (menu key).
– or –
3. Select Find (menu key) to select a contact from your Contacts list.
Restore Factory Settings
Follow the instructions below to restore your phone’s settings to their defaults as well as erase your
personal data.
Note: The default lock code is the last four digits of your phone number.
Warning: If you select Restore all, you cannot retrieve the personal data and the phone will restart
automatically.
1. Select Menu (left selection key) > Settings > Restore factory settings.
2. To restore factory settings, select Restore settings only.
– or –
To restore factory settings and delete all personal data present in your phone, select Restore
all.
3. Enter the lock code and select OK.
1-Touch Dialing
This feature enables you to dial a number quickly via a shortcut. Follow the instructions below to
activate 1-touch dialing.
1. Select Menu (left selection key) > Settings > Call settings > 1-touch dialing.
2. Highlight the number key (from 2 to 9) to which you want to assign the speed dial, and select Set
(menu key).
3. Enter the phone number and select OK (menu key) to set the speed dial.
– or –
Select Find (menu key) and select the desired contact from your Contacts list to set the speed
dial.
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82
4. To make a call, press and hold the shortcut designated number key for speed dial from the
standby screen.
Phone Details
Follow the instructions below to view user information such as the phone number and mobile
identification number, and software and hardware version details.
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Select Menu (left selection key) > Settings > Phone details.
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Select User info for details like your phone number, DC number, etc.
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Select Version details for details like your phone's software and hardware versions.
Limit Use
This feature enables you to restrict voice calls and outgoing messages as well as force GPS usage.
Follow the instructions below to activate and customize the Limit Use function.
1. Select Menu (left selection key) > Settings > Limit Use > On/Off > On.
2. Enter a new 4-digit limit use code and select OK (menu key).
3. Re-enter a new 4-digit limit use code for confirmation and select OK (menu key) to activate Limit
Usage.
Note: You will need this 4-digit code to re-enter the Limit Use menu.
4. Select Restriction to enter a menu where you can customize phone usage restrictions and
forced GPS. Select the following options as desired:
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Voice Calls > On/Off > On to turn limit usage on for voice calls.
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Select Allowed Contacts > All Contacts to allow voice calls with all the contacts
present in the phonebook.
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Select Allowed Contacts > Choose Contacts > <Add Contacts> > select the
desired contact to allow voice calls for that contact.
Messages > On/Off > On to turn limit usage on for outgoing messages.
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Select Allowed Contacts > All Contacts to allow outgoing messages for all the
contacts present in the phonebook.
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Select Allowed Contacts > Choose Contacts > <Add Contacts> > select the
desired contact to allow outgoing messages for that contact.
Force GPS On > On to force GPS to remain on.
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Note: When voice calls are restricted through limit use, you cannot access voicemail with the
shortcut key 1, nor can you add, edit, or delete contacts.
Note: You cannot switch off GPS when forced GPS is activated through limit use.
To deactivate Limit Use:
1. Select Menu (left selection key) > Settings > Limit Use.
2. Enter your 4-digit limit use code and select OK (menu key).
3. Select On/Off > Off.
Note: When you activate limit use again, you will be asked to enter a new limit use code.
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General Information
Congratulations on the purchase of a Sonim XP STRIKE IS mobile phone. This phone is a CDMA
and EVDO REV-A enabled handset with quad-band capabilities and has an intuitive, feature-rich
user interface, which allows you to make the best use of the offered functions.
Phone Models Covered
This user guide covers the Sonim XP STRIKE IS phone model: SONIS3410 (FCC model number:
Sonim XP3410 IS). This model utilizes the following RF bands: CDMA 800/1900 MHz bands.
The phone model name can be read on the phone label under the battery.
Network Services
These are additional services that are available through Sprint. To make the best of these services,
you must subscribe to them through Sprint and obtain instructions for their use from Sprint.
Support Information
If your phone needs product support, please contact Sprint support (1-888-211-4727). For online
Safety Guidelines
Please read and understand the following safety guidelines before you use the phone. These
guidelines provide details to enable you to operate your phone safely and conform to any legal
requirements regarding the use of cellular phones.
Usage Instructions
Refer to the following instructions and guidelines to use your mobile phone safely.
Do not to use the phone at a refueling point. Observe restrictions when using radio
equipment at fuel depots, chemical plants or where blasting operations are in
progress.
Electrical interference may obstruct the use of your phone. Observe restrictions in
hospitals and near medical equipment.
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85
Switch off your cellular phone when in an aircraft. Wireless phones can cause
interference or danger to an aircraft. In an aircraft, the phone can be used in flight
mode.
Do not expose the battery to high temperatures (in excess of 60°C).
Adhere to road safety laws. Do not hold/use a phone while you are driving; find a
safe place to stop first. Do not speak into a hands-free microphone while you are
driving.
Avoid using the phone in close proximity to personal medical devices, such as
pacemakers and hearing aids.
Use only Sonim XP STRIKE IS approved charging equipment to charge your
phone and avoid damage to your phone.
This product, and any enhancements marked with this symbol, cannot be disposed
as unsorted waste but must be taken to separate collection at their end-of-life.
Only qualified personnel should install or repair your phone.
Precautions to Use the Battery
A rechargeable battery powers your device. Use the battery only for its intended purpose. Never use
any charger or battery that is damaged. If the battery is completely discharged, it may take a few
minutes before the charging indicator appears on the display or before any calls can be made. The
full performance of a new battery is achieved only after three to four complete charge and discharge
cycles. You can charge the battery several times but it will eventually wear out. Unplug the charger
from the electrical plug and the device when not in use. Ensure that you do not leave the fully
charged battery connected to a charger. If left unused, a fully charged battery will lose its charge
over time.
Warning:
DO NOT charge your Sonim XP Strike IS inside hazardous areas and/or with anything other than
the provided Safety Box ― SBH 07‖ (USB Cable).
DO NOT remove or install your battery in your Sonim XP Strike IS in a hazardous environment.
ONLY use the battery model ― Ex-BPC 41‖ and the Safety Box (USB Cable) model ― SBH 07‖
with your Sonim XP Strike IS. Charging your Sonim XP Strike IS with a different cable/charger
and/or in a hazardous environment will compromise the Intrinsically Safe nature of the device.
Precautions for Safe Usage
Ensure to follow the following precautions related to battery usage.
1. Do not disassemble or open, crush, bend or deform, puncture or shred.
General Information
86
2. Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or
expose to water or other liquids, expose to fire, explosion or other hazard.
3. Only use the battery with a charging system that has been qualified with the system per this
standard. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage,
or other hazard.
4. Do not short circuit a battery or allow metallic conductive objects to contact battery terminals.
5. Replace the battery only with another battery that has been qualified with the system per this
standard, IEEE-Std-1725.
6. Promptly dispose of used batteries in accordance with local regulations.
7. Battery usage by children should be supervised.
8. Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard
surface, and the user suspects damage, take it to a service center for inspection.
9. Improper battery use may result in a fire, explosion or other hazard.
10. The phone shall only be connected to CTIA certified adapters and products that bear the USB-IF
logo or have completed the USB-IF compliance program.
Battery Replacement
When the talk and standby times are noticeably shorter than normal, replace the battery with an
original Sonim battery. If a replacement battery is being used for the first time or if the battery has not
been used for a prolonged period, it may be necessary to connect the charger and then disconnect
and reconnect it to begin charging the battery.
Note: Sonim XP3410 IS STRIKE battery is provided by ECOM. For replacement information refer
Avoid Short Circuit
Do not short-circuit the battery. An accidental short-circuit can occur when a metallic object such as
a coin, clip, or pen causes direct connection of the positive (+) and negative (-) terminals of the
battery. (These look like metal strips on the battery.) This might happen, for example, when you
carry a spare battery in your pocket or purse. A short-circuit at the terminals may damage the battery
or the connecting object.
Avoid High Temperatures
If you leave the battery in hot or cold places, such as in a closed car in summer or winter conditions, it
will reduce the capacity and lifetime of the battery. For best results, try to keep the battery between -
20°C and +55°C (-4°F and 131°F). A device with a hot or cold battery may not work temporarily,
even when the battery is fully charged. Battery performance is particularly limited in temperatures
well below freezing.
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87
Battery Disposal
Do not dispose the batteries in a fire as they may explode. Batteries may also explode if damaged.
Dispose of batteries according to local regulations and recycle when possible. Do not dispose as
household waste. Do not dismantle, open or shred cells or batteries. In the event of a battery leak, do
not allow the liquid to come in contact with the skin or eyes. In the event of leak or a hazard seek
medical help immediately.
Personal Medical Devices
Mobile phones may affect the operation of cardiac pacemakers and other implanted equipment.
Please avoid placing the mobile phone over the pacemaker, for example in your breast pocket.
When using the mobile phone, place it at the ear opposite the pacemaker. If a minimum distance of
15 cm (6 inches) is kept between the mobile phone and the pacemaker, the risk of interference is
limited. If you suspect that interference is taking place, immediately turn off your mobile phone.
Contact your cardiologist for more information. For other medical devices, consult your physician
and the manufacturer of the device. Comply with instructions to switch off the device or deactivate
the RF transmitter when required, especially when posted in hospitals and airplanes. Equipment
used in these places may be sensitive to radio waves emitted from the device and adversely affect
their operation. Also, observe restrictions at gas stations or other areas with flammable atmosphere
or when close to electro-explosive devices.
Child Safety
Do not allow children to play with your mobile phone or its accessories. Keep it out of their reach.
They could hurt themselves or others, or could accidentally damage the mobile phone or
accessories. Your mobile phone and its accessories may contain small parts, which could be
detached and create a choking hazard.
Emergency Calls
Mobile phones operate using radio signals, which cannot guarantee connection under all conditions.
Therefore you should never rely solely upon any mobile phone for essential communications (e.g.
medical emergencies). Emergency calls may not be possible in all areas, on all cellular networks, or
when certain network services and/or mobile phone features are in use. Check with your local
service provider.
General Information
88
Disposal and Earpiece Guidelines
The following topics provide information on the disposal of your device and its battery as well as the
proper use of the earphone and headphone.
Disposal of Old Electrical and Electronic Equipment
The symbol of the crossed-out wheeled bin indicates that within the countries
in the European Union, this product, and any enhancements marked with this
symbol, cannot be disposed as unsorted waste but must be taken to separate
collection at their end-of-life.
Disposal of Battery
Please check local regulations for disposal of batteries. The battery should
never be placed in municipal waste. Use a battery disposal facility if available.
Guideline for Headphone and Earphone
To prevent possible hearing damage, please do not listen at high volume
levels for long periods.
SAR Information
The Sonim XP STRIKE IS has been certified in compliance with the Government’s requirements for
exposure to Radio Waves.
When communicating over the wireless network, the mobile phone emits via the radio frequency
waves low levels of radio energy. The Specific Absorption Rate, or SAR, is the amount of RF energy
absorbed by the body while using the phone and is expressed in watts/kilogram (W/kg).
Governments around the world have adopted comprehensive international safety guidelines,
developed by scientific organizations, for example, ICNIRP (International Commission on Non-
Ionizing Radiation Protection) and IEEE (The Institute of Electrical and Electronics Engineers Inc.).
These guidelines establish permitted levels of radio wave exposure for the general population.
Tests for SAR are conducted using standardized methods with the phone transmitting at its highest
certified power level in all used frequency bands.
General Information
89
SAR Data Information for residents in the United States and Canada
In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6
watts/kilogram averaged over one gram of tissue. The standard incorporates a margin of safety to
give additional protection for the public and to account for any variations in measurements.
Before a phone model is available for sale to the public in the US, it must be tested and certified by
the Federal Communications Commission (FCC) that it does not exceed the limit established by the
government-adopted requirement for safe exposure. The tests are performed in positions and
locations (that is, by the ear and worn on the body) as required by the FCC for each model.
The highest SAR value for the SONIS3410 (FCC model number: XP3410 IS) phone when tested by
Sonim for use:
n
By the head is 1.45 W/kg (1 g).
n
Worn on the body is: 1.05 W/kg (1 g).
For body-worn operation, this phone meets FCC RF exposure guidelines provided that it is used
with a non-metallic accessory with the handset at least 1.5 cm from the body. Use of other
accessories may not ensure compliance with FCC RF exposure guidelines.
General Information
90
End User License Agreement
This wireless device, (the “Device”) contains software owned by Sonim Technologies, Inc. (“Sonim”)
and its third party suppliers and licensors (collectively, the “Software”). As user of this Device, Sonim
grants you a non-exclusive, non-transferable, non-assignable license to use the software solely in
conjunction with the Device on which it is installed and/or delivered with. Nothing herein shall be
construed as a sale of the Software to a user of this Device.
You shall not reproduce, modify, distribute, reverse engineer, decompile, otherwise alter or use any
other means to discover the source code of the Software or any component of the Software. For
avoidance of doubt, you are at all times entitled to transfer all rights and obligations to the Software
to a third party, solely together with the Device with which you received the Software, provided
always that such third party agrees in writing to be bound by these rules.
You are granted this license for a term of the useful life of this Device. You can terminate this license
by transferring all your rights to the Device on which you have received the Software to a third party
in writing. If you fail to comply with any of the terms and conditions set out in this license, it will
terminate with immediate effect. Sonim and its third party suppliers and licensors are the sole and
exclusive owner of and retain all rights, title and interest in and to the Software. Sonim, and, to the
extent that the Software contains material or code of a third party, such third party, shall be entitled
third party beneficiaries of these terms. The validity, construction and performance of this license
shall be governed by the laws of Delaware, United States.
Comprehensive 3 Year Warranty
Sonim provides this Comprehensive three year warranty for your mobile phone (hereinafter referred
to as "Product”).
Our Warranty
Subject to the conditions of this Comprehensive 3 year Warranty Sonim warrants this product to be
free from major defects in design, material and workmanship at the time of its original purchase by a
consumer, and for a subsequent period of Three (3) years.
End User License Agreement
91
What We Will Do
If during the guarantee period, this product fails to operate under normal use and service, due to
defects in design, material or workmanship, Sonim’s authorized distributors or service partners, in
the country/region where you purchased the product, will repair or replace at the sole discretion of
Sonim, with the same or better model in the same or better condition. Sonim and its service partners
reserve the right to charge a handling fee if a returned product is found not to be under warranty
according to the conditions below.
Please note that some of your personal settings, downloads or other information may be lost when
your Sonim Product is repaired or replaced. Sonim does not take any responsibility for any lost
information of any kind and will not reimburse you for any such loss.
You should always make backup copies of all the information stored on your Sonim Product such as
downloads, calendar and contacts before handing in your Sonim Product for repair or replacement.
Phone Care
The Sonim XP STRIKE IS is designated class IP68 for dust and water protection, according to the
IEC Ingress Protection (IP) Standard 60529. This means that the phone is dust protected and can
be submerged into 2m deep water for up to 30 minutes. Immersion in deeper water can damage it
and must be avoided.
The Sonim XP STRIKE IS is solid and built for heavy duty use. Its design protects against
disassembly or mechanical damage when subjected to forces equal to free fall from the height of 2
meters. Subjecting the phone to stronger impact and forces can damage it and must be avoided.
Conditions
1. If Sonim repairs or replaces the Product, the repaired or replaced Product shall be warranted for
the remaining time of the original warranty period or for ninety (90) days from the date of repair,
whichever is longer. Repair or replacement may involve the use of functionally equivalent
reconditioned units. Replaced parts or components will become the property of Sonim.
2. This warranty does not cover any failure of the Product due to normal wear and tear, or due to
misuse or abuse, including but not limited to use in other than the normal and customary manner,
in accordance with the Sonim instructions for use and maintenance of the Product. Nor does this
warranty cover any failure of the Product due to software or hardware modification or
adjustment, acts of God or damage resulting from liquid interacting with the product beyond what
is described as acceptable in the user guide for the product. A rechargeable battery can be
charged and discharged hundreds of times. However, it will eventually wear out - this is not a
defect. When the talk-time or standby time is noticeably shorter, it is time to replace your battery.
End User License Agreement
92
Sonim recommends that you use only batteries and chargers approved by Sonim. Minor
variations in display brightness and color may occur between phones. There may be tiny bright
or dark dots on the display. These are called defective pixels and occur when individual dots
have malfunctioned and cannot be adjusted. Several defective pixels are deemed acceptable.
3. This warranty does not cover Product failures caused by installations, modifications, or repair or
opening of the Product performed by a non-Sonim authorized person. Tampering with any of the
seals on the Product will void the warranty.
4. The warranty does not cover Product failures which have been caused by use of accessories or
other peripheral devices which are not Sonim branded original accessories intended for use with
the Product.
5. The 3 year warranty does not cover battery, accessories or any 3rd party SW applications, which
are instead covered to the extent provided by the original vendor guarantee for these products.
6. THERE ARE NO EXPRESS WARRANTIES, WHETHER WRITTEN OR ORAL, OTHER
THAN THIS PRINTED LIMITED WARRANTY. ALL IMPLIED WARRANTIES, INCLUDING
WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS
LIMITED WARRANTY. IN NO EVENT SHALL SONIM OR ITS LICENSORS BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER,
INCLUDING BUT NOT LIMITED TO LOST PROFITS OR COMMERCIAL LOSS; TO THE
FULL EXTENT THOSE DAMAGES CAN BE DISCLAIMED BY LAW. DURATION OF THIS
LIMITED WARRANTY. IN NO EVENT SHALL SONIM OR ITS LICENSORS BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER,
INCLUDING BUT NOT LIMITED TO LOST PROFITS OR COMMERCIAL LOSS; TO THE
FULL EXTENT THOSE DAMAGES CAN BE DISCLAIMED BY LAW.
End User License Agreement
93
FCC Statement
Warning: Changes or modifications made to this equipment not expressly approved by Sonim
Technologies, Inc. for compliance could void the user’s authority to operate the equipment.
The SONIS3410 (FCC model number: XP3410 IS) device complies with Part 15 of the FCC rules.
Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
n
n
n
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
n
Consult the dealer or an experienced radio/TV technicianfor help.
FCC Statement
94
Copyright Information
©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their
respective owners.
Copyright © 2013 Sonim Technologies, Inc.
SONIM and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and
product names may be trademarks or registered trademarks of the respective owners with whom
they are associated.
Copyright Information
95
Index
3
C
Calendar
Options 19
Call settings
Connectivity 63
Bluetooth 63
Contacts 36
A
Alerts 21
Delete 38
B
Settings 40
Battery 14
Charge 2
Install 1
Battery usage
Bluetooth Connectivity
Activation 63
D
Deactivation 63
Data Services
Password 4
Disposal 89
Battery 89
Browser 60
E
Options 60
Settings 61
Inbox 48
Settings 48
Index
96
Phone settings
Shopping 73
DTMF 77
HAC 79
Sonim XP STRIKE IS
About 23
Phone Settings
Language 76
R
Dial a Direct Connect call by entering a
number 28
Dial a Direct Connect call from call
history 29
Dial a Direct Connect call from
S
SAR Data Information for residents in the
contacts 29
Make Group Connect call from
history 33
Permissions 24
Prerequisites 23
Settings 74
Settings 23
TeamDC 34
Sprint Service
Profiles 74
Shortcuts 76
Index
98
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