Momentus 42
ST94019A
ST93015A
ST92014A
Momentus 42
ST94019A
ST93015A
ST92014A
© 2003, 2004 Seagate Technology LLC All rights reserved
Publication number: 100316029, Rev. A
May 2004
Seagate and Seagate Technology are registered trademarks of Seagate Technology LLC.
SeaBOARD, SeaFONE, SeaTDD, SeaTools, and the Wave logo are either registered trade-
marks or trademarks of Seagate Technology LLC. Other product names are registered trade-
marks or trademarks of their owners.
Seagate reserves the right to change, without notice, product offerings or specifications. No
part of this publication may be reproduced in any form without written permission of Seagate
Technology LLC.
Revision status summary sheet
Revision
Date
Sheets Affected
Rev. A
05/03/2004 All.
Contents
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Specification summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Default logical geometry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Physical organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Recording and interface technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Seek time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Time to ready. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Voltage tolerance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Power-management modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Environmental specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Ambient temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Temperature gradient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Vibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Electromagnetic immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Agency certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Electromagnetic compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5.0
Configuring and mounting the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Handling and static discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Jumper settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Master/slave configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Cable-select option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
ATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4.1 ATA interface signals and connector pins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Identify Device command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
S.M.A.R.T. commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Seagate Technology support services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Momentus 42 Product Manual, Rev. A
v
vi
Momentus 42 Product Manual, Rev. A
List of Figures
Figure 4.
Momentus 42 disc drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Typical 5V startup and operation current profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Jumper settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Mounting dimensions—top, side and end view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Momentus 42 Product Manual, Rev. A
vii
viii
Momentus 42 Product Manual, Rev. A
1.0
Introduction
This manual describes the functional, mechanical and interface specifications for the following Seagate®
Momentus™ 42 drives:
• ST94019A
• ST92014A
• ST93015A
These drives provide the following key features:
• 4,200-RPM-class1 performance spindle speed and 2-Mbyte buffer combine for superior performance.
• Quiet operation. Fluid Dynamic Bearing (FDB) motor.
• High instantaneous (burst) data transfer rates (up to 100 Mbytes per second) using Ultra DMA mode 5.
• Giant magnetoresistive (GMR) recording heads and EPRML technology, which provide the drives with
increased areal density.
• State-of-the-art cache and on-the-fly error-correction algorithms.
• Full-track multiple-sector transfer capability without local processor intervention.
• 800 Gs nonoperating shock, and 225 Gs operating shock.
• SeaTools diagnostic software performs a drive self-test that eliminates unnecessary drive returns.
• The 3D Defense System™, which includes Drive Defense, Data Defense, and Diagnostic Defense, offers the
industry’s most comprehensive protection for disc drives.
• Support for S.M.A.R.T. drive monitoring and reporting.
• Support for Read Multiple and Write Multiple commands.
• Support for autodetection of master/slave drives that use cable select (CSEL).
Figure 1. Momentus 42 disc drive
1
Actual spin speed is 5,400 RPM.
Momentus 42 Product Manual, Rev. A
1
2
Momentus 42 Product Manual, Rev. A
2.0
Drive specifications
Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal
power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate
ST94019A, ST93015A, and ST92014A model drives.
2.1
Specification summary
The specifications listed in this table are for quick reference. For details on specification measurement or defi-
nition, see the appropriate section of this manual.
Table 1:
Specifications
Drive specification
ST94019A
ST93015A
ST92014A
Formatted Gbytes (512 bytes/sector)
Guaranteed sectors
40
30
20
78,140,160
58,605,120
39,070,080
Bytes per sector
512
Physical read/write heads
Discs
2
2
1
1
Cache (Mbytes)
2
Recording density, BPI (bits/inch max)
Track density. TPI (tracks/inch max)
642,000
100,780
65
577,000
58
642,000
65
2
Areal density (Bbits/inch max)
Spindle speed (RPM)
4,200-class performance
(spin speed actually 5,400 RPM)
Internal data transfer rate OD (Mbytes/sec max)
Sustained data transfer rate OD (Mbytes/sec)
I/O data-transfer rate (Mbytes/sec max)
ATA data-transfer modes supported
48.25
46.05
48.25
31.0
100
PIO modes 0–4;
Multiword DMA modes 0–2;
Ultra DMA modes 0–5
Height
9.5 +/-0.2 mm (0.374 +/-.0078 inches)
Width
69.85 +/-0.25 mm (2.75 +/-0.0098 inches)
Length
100.2 +/-0.25 mm (3.945 +/-0.0098 inches)
Weight (typical)
99 grams (0.218 lb)
Average latency (msec)
Power-on to ready (sec typical)
Standby to ready (sec typical)
Startup current 5V (peak)
Track-to-track seek time (msec typical)
Average seek time (msec typical)
Average seek, read (msec typical)
5.6
3.9
2.5 sec
1.2 amps
1.5 (read), 2.0 (write)
12.0
12.0
Momentus 42 Product Manual, Rev. A
3
Table 1:
Specifications (Continued)
Drive specification
ST94019A
ST93015A
ST92014A
Average seek, write (msec typical)
Full-stroke seek (msec)
Seek power (typical)
14.0
22 (typical); 26 (max)
2.4 watts
Read/write power (typical)
Idle mode (typical)
2.4 watts
1.2 watts
Standby mode
0.36 watts (typical)**
0.36 watts (typical)**
5V ± 5%
Sleep mode
Voltage tolerance (including noise)
Ambient temperature
5° to 55°C (operating)
–40° to 65°C (nonoperating)
Temperature gradient (°C per hour max)
Relative humidity (noncondensing)
20°C (operating)
30°C (nonoperating)
5% to 90% (operating)
5% to 95% (nonoperating)
Relative humidity gradient
30% per hour max
Wet bulb temperature (°C max)
33°C (operating)
40°C (nonoperating)
Altitude, operating
–192.12 m to 3,048 m (–650 ft to 10,000+ ft)
Altitude, nonoperating (below mean sea level, max)
Shock, operating (Gs max at 2 msec)
Shock, nonoperating (Gs max at 2 msec)
Shock, nonoperating (Gs max at 1 msec)
Shock, nonoperating (Gs max at 0.5 msec)
–304.8 m to 12,192 m (–1,000 ft to 40,000+ ft)
225
800
800
400
Vibration, operating (max displacement may apply below 1.0 Gs (0 to peak, 5–500 Hz)
10 hz)
Vibration, nonoperating (max displacement may apply
below 22 hz)
5.0 Gs (0 to peak, 5–500 Hz)
Drive acoustics, sound power (bels)
Idle*
2.3 (typical)
2.5 (max)
Quiet seek
2.5 (typical)
2.7 (max)
Performance seek
3.0 (typical)
3.2 (max)
14
Nonrecoverable read errors
1 per 10 bits read
Mean time between failures (power-on hours)
330,000 at 25°C (2400 POH)
Max case temperature: 60°C
Load/Unload (U/UL) cycles
25°C, 50% relative humidity
300,000 software-controlled power on/off cycles
20,000 hard power on/off cycles
32°C, 80% relative humidity
5°C, 80% relative humidity
5°C, 10% relative humidity
55°C, 16% relative humidity
100,000 software-controlled power on/off cycles
20,000 hard power on/off cycles
Service life
Warranty
5 Years
1 Year
*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and
power to operational levels.
**Typical notebooks will pull power to the drive when entering S3 and S4; while in the S3 and S4 states, drive sleep and drive standby modes
will not contribute to battery power consumption.
4
Momentus 42 Product Manual, Rev. A
2.2
Formatted capacity
Model
Formatted capacity
40 Gbytes
Guaranteed sectors
78,140,160
Bytes per sector
ST94019A
ST93015A
ST92014A
512
512
512
30 Gbytes
58,605,120
20 Gbytes
39,070,080
2.3
Default logical geometry
Cylinders
Read/write heads
Sectors per track
16,383
16
63
LBA mode
When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1,
where n is the number of guaranteed sectors as defined above.
2.4
Physical organization
Model
Read/write heads
Number of discs
ST94019A
ST93015A
ST92014A
2
2
1
1
1
1
Momentus 42 Product Manual, Rev. A
5
2.5
Recording and interface technology
Technology
Specification
Interface
Parallel ATA
RLL 0,11
Recording method
Recording density BPI (bits/inch max)
642,000 (ST94019A and ST92014A)
577,000 (ST93015A)
Track density TPI (tracks/inch max)
100,780
2
Areal density (Mbits/inch max)
65 (ST94019A and ST92014A)
58 (ST93015A)
Spindle speed (RPM) (± 0.2%)
4,200 class performance
(spin speed actually 5,400 RPM)
Internal data-transfer rate OD (Mbytes/sec max)
48.25 (ST94019A and ST92014A)
46.05 (ST93015A)
Sustained data transfer rate OD (Mbytes/sec max)
I/O data-transfer rate (Mbytes/sec max)
Interleave
31.0
100 (Ultra DMA mode 5)
1:1
Cache buffer
ST94019A, ST93015A and ST92014A
2 Mbytes (2,048 kbytes)
2.6
Physical characteristics
Height
(mm)
(inches)
9.5 +/-0.2
0.374 +/-0.0078
Width
(mm)
(inches)
69.85 +/-0.25
2.75 +/-0.0098
Length
(mm)
100.2 +/-0.25
(inches)
3.945 +/-0.0098
Typical weight
(grams)
(pounds)
99
0.218
6
Momentus 42 Product Manual, Rev. A
2.7
Seek time
Seek measurements are taken with nominal power at 25°C ambient temperature. All times are measured using
drive diagnostics. The specifications below are defined as follows:
• Track-to-track seek time is an average of all possible single-track seeks in both directions.
• Average seek time is a true statistical random average of at least 5,000 measurements of seeks between
random tracks, less overhead.
*Typical seek times (msec)
Track-to-track
Read
1.5
Write
2.0
Average
12.0
22.0
5.6
14.0
26.0
5.6
Full-stroke
Average latency
*Measured in performance mode
Note. These drives are designed to consistently meet the seek times represented in this manual. Physical seeks,
regardless of mode (such as track-to-track and average), are expected to meet or exceed the noted values.
However, due to the manner in which these drives are formatted, benchmark tests that include command
overhead or measure logical seeks may produce results that vary from these specifications.
2.8
Time to ready
Time to ready
Typical
3.9
Max
8.0
Power-on to Ready (sec)
Standby to Ready (sec)
2.6
8.0
Momentus 42 Product Manual, Rev. A
7
2.9
Power specifications
The drive receives DC power (+5V) through the interface connector.
2.9.1
Power consumption
Power requirements for the drives are listed in the table on page 8. Typical power measurements are based on
an average of drives tested, under nominal conditions, using 5.0V input voltage at 25°C ambient temperature.
• Spinup power
Spinup power is measured from the time of power-on to the time that the drive spindle reaches operating speed.
• Seek mode
During seek mode, the read/write actuator arm moves toward a specific position on the disc surface and does
not execute a read or write operation. Servo electronics are active. Seek mode power is measured based on
three random seek operations every 100 msecs. This mode is not typical.
• Read/write power and current
Read/write power is measured with the heads on track, based on three 63 sector read or write operations
every 100 msecs.
• Operating power and current
Operating power is measured using 40 percent random seeks, 40 percent read/write mode (1 write for each
10 reads) and 20 percent drive idle mode.
• Idle mode power
Idle mode power is measured with the drive up to speed, with servo electronics active and with the heads in
a random track location.
• Standby mode
During Standby mode, the drive accepts commands, but the drive is not spinning, and the servo and read/
write electronics are in power-down mode.
Table 2:
DC power
Power dissipation (watts)
Spinup
Average (watts, 25° C)
5V typical amps
—
1.2
Idle, performance mode
Idle, active
2.00
1.20
0.97
0.4
0.24
0.19
Idle, low power mode
Operating 40% r/w.
40% seek, 20% inop.
2.87
2.4
0.72
0.48
0.48
0.48
0.07
0.07
Seeking
Read
2.4
Write
2.4
Standby
Sleep
0.36
0.36
*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and
power to operational levels.
8
Momentus 42 Product Manual, Rev. A
2.9.1.1
Typical current profile
+5 Volt Current during spindle start — Typical Amperes
1.2
1.0
0.8
Amps
0.6
0.4
0.2
0.0
4.5
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
Seconds
Figure 2. Typical 5V startup and operation current profile
2.9.2 Conducted noise
Input noise ripple is measured at the host system power supply across an equivalent 15-ohm resistive load on
the +5 volt line.
Using 5-volt power, the drive is expected to operate with a maximum of 100 mV peak-to-peak square-wave
injected noise at up to 10 MHz.
Note. Equivalent resistance is calculated by dividing the nominal voltage by the typical RMS read/write
current.
2.9.3
Voltage tolerance
Voltage tolerance (including noise): 5V ± 5%
Momentus 42 Product Manual, Rev. A
9
2.9.4
Power-management modes
The drive provides programmable power management to provide greater energy efficiency. In most systems,
you can control power management through the system setup program. The drive features the following
power-management modes:
Table 3:
Power management modes
Power modes
Active (operating)
Idle, performance
Idle, active
Heads
Spindle
Rotating
Rotating
Rotating
Rotating
Stopped
Stopped
Buffer
Tracking
Tracking
Floating
Parked
Parked
Parked
Enabled
Enabled
Disabled
Disabled
Disabled
Disabled
Idle, low power
Standby
Sleep
• Active mode
The drive is in Active mode during the read/write and seek operations.
• Idle mode
The buffer remains enabled, and the drive accepts all commands and returns to Active mode any time disc
access is necessary.
• Standby mode
The drive enters Standby mode when the host sends a Standby Immediate command. If the host has set the
standby timer, the drive can also enter Standby mode automatically after the drive has been inactive for a
specifiable length of time. The standby timer delay is established using a Standby or Idle command. In Standby
mode, the drive buffer is enabled, the heads are parked and the spindle is at rest. The drive accepts all
commands and returns to Active mode any time disc access is necessary.
• Sleep mode
The drive enters Sleep mode after receiving a Sleep command from the host. In Sleep mode, the drive buffer
is disabled, the heads are parked and the spindle is at rest. The drive leaves Sleep mode after it receives a
Hard Reset or Soft Reset from the host. After receiving a reset, the drive exits Sleep mode and enters Standby
mode with all current translation parameters intact.
• Idle and Standby timers
Each time the drive performs an Active function (read, write or seek), the standby timer is reinitialized and
begins counting down from its specified delay times to zero. If the standby timer reaches zero before any drive
activity is required, the drive makes a transition to Standby mode. In both Idle and Standby mode, the drive
accepts all commands and returns to Active mode when disc access is necessary.
10
Momentus 42 Product Manual, Rev. A
2.10
Environmental specifications
Ambient temperature
2.10.1
Ambient temperature is defined as the temperature of the environment immediately surrounding the drive.
Actual drive case temperature should not exceed 65°C (149°F) within the operating ambient conditions.
Above 1,000 feet (305 meters), the maximum temperature is derated linearly by 1°C every 1000 feet.
Operating
5° to 55°C (41° to 131°F)
Nonoperating
–40° to 65°C (–40° to 153°F)
2.10.2
2.10.3
Temperature gradient
Operating
20°C per hour (68°F per hour max), without condensation
30°C per hour (86°F per hour max)
Nonoperating
Humidity
2.10.3.1
2.10.3.2
2.10.4
Relative humidity
Operating 5% to 90% noncondensing (30% per hour max)
Nonoperating 5% to 95% noncondensing (30% per hour max)
Wet bulb temperature
Operating 33°C (91.4°F max)
Nonoperating 40°C (104°F max)
Altitude
Operating
Nonoperating
–192.12 m to 3,048 m (–650 ft to 10,000+ ft)
–304.8 to 12,192 m (–1,000 ft to 40,000+ ft)
Momentus 42 Product Manual, Rev. A
11
2.10.5
Shock
All shock specifications assume that the drive is mounted securely with the input shock applied at the drive
mounting screws. Shock may be applied in the X, Y or Z axis.
2.10.5.1
Operating shock
These drives comply with the performance levels specified in this document when subjected to a maximum
operating shock of 225 Gs based on half-sine shock pulses of 2 msec. Shocks should not be repeated more
than two times per second.
2.10.5.2
Nonoperating shock
The nonoperating shock level that the drive can experience without incurring physical damage or degradation
in performance when subsequently put into operation is 800 Gs based on a nonrepetitive half-sine shock pulse
of 2 msec duration.
The nonoperating shock level that the drive can experience without incurring physical damage or degradation
in performance when subsequently put into operation is 800 Gs based on a nonrepetitive half-sine shock pulse
of 1 msec duration.
The nonoperating shock level that the drive can experience without incurring physical damage or degradation
in performance when subsequently put into operation is 400 Gs based on a nonrepetitive half-sine shock pulse
of 0.5 msec duration.
2.10.6
Vibration
All vibration specifications assume that the drive is mounted securely with the input vibration applied at the
drive mounting screws. Vibration may be applied in the X, Y or Z axis.
2.10.6.1
Operating vibration
The following table lists the maximum vibration levels that the drive may experience while meeting the perfor-
mance standards specified in this document.
5–500 Hz 1.0 Gs (0 to peak). Max displacement may apply below 10 Hz.
2.10.6.2
Nonoperating vibration
The following table lists the maximum nonoperating vibration that the drive may experience without incurring
physical damage or degradation in performance when subsequently put into operation.
5–500 Hz
5.0 Gs (0 to peak). Max displacement may apply below 22 Hz.
12
Momentus 42 Product Manual, Rev. A
2.11
Acoustics
Drive acoustics are measured as overall A-weighted acoustic sound power levels (no pure tones). All mea-
surements are consistent with ISO document 7779. Sound power measurements are taken under essentially
free-field conditions over a reflecting plane. For all tests, the drive is oriented with the cover facing upward.
Note. For seek mode tests, the drive is placed in seek mode only. The number of seeks per second is defined
by the following equation:
(Number of seeks per second = 0.4 / (average latency + average access time)
Table 4:
Drive level acoustics
Acoustic mode
Idle*
Quiet Seek
Performance Seek
2.3 bels (typ)
2.5 bels (max)
2.5 bels (typ)
2.7 bels (max)
3.0 bels (typ)
3.2 bels (max)
*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and
power to operational levels.
2.12
Electromagnetic immunity
When properly installed in a representative host system, the drive operates without errors or degradation in
performance when subjected to the radio frequency (RF) environments defined in the following table:
Table 5:
Electromagnetic immunity
Performance
level
Reference
standard
Test
Description
Electrostatic discharge
Radiated RF immunity
Contact, HCP, VCP: ± 4 kV; Air: ± 8 kV
B
A
EN 61000-4-2: 95
80 to 1,000 MHz, 3 V/m,
80% AM with 1 kHz sine
900 MHz, 3 V/m, 50% pulse modulation @ 200
Hz
EN 61000-4-3: 96
ENV 50204: 95
Electrical fast transient
Surge immunity
± 1 kV on AC mains, ± 0.5 kV on external I/O
± 1 kV differential, ± 2 kV common, AC mains
B
B
A
EN 61000-4-4: 95
EN 61000-4-5: 95
EN 61000-4-6: 97
Conducted RF immunity
150 kHz to 80 MHz, 3 Vrms, 80% AM with 1
kHz sine
Voltage dips, interrupts
0% open, 5 seconds
0% short, 5 seconds
40%, 0.10 seconds
70%, 0.01 seconds
C
C
C
B
EN 61000-4-11: 94
Momentus 42 Product Manual, Rev. A
13
2.13
Reliability
Measurement type
Specification
14
Nonrecoverable read errors
Mean time between failures
1 per 10 bits read, max.
330,000 power-on hours
At nominal power, 25°C ambient temperature.
Max case temperature: 60°C at the case measurement location shown in
Figure 4.
Load/Unload (U/UL)
25°C, 50% relative humidity
300,000 software-controlled power on/off cycles
20,000 hard power on/off cycles
32°C, 80% relative humidity
5°C, 80% relative humidity
5°C, 10% relative humidity
55°C, 16% relative humidity
100,000 software-controlled power on/off cycles
20,000 hard power on/off cycles
Service Life
Warranty
5 Years
1 Year
2.14
2.14.1
Agency certification
Safety certification
The drives are recognized in accordance with UL 1950 and CSA C22.2 (950) and meet all applicable sections
of IEC950 and EN 60950 as tested by TUV North America.
2.14.2
Electromagnetic compatibility
Hard drives that display the CE mark comply with the European Union (EU) requirements specified in the Elec-
tromagnetic Compatibility Directive (89/336/EEC). Testing is performed to the levels specified by the product
standards for Information Technology Equipment (ITE). Emission levels are defined by EN 55022, Class B and
the immunity levels are defined by EN 55024.
Seagate uses an independent laboratory to confirm compliance with the EC directives specified in the previous
paragraph. Drives are tested in representative end-user systems. Although CE-marked Seagate drives comply
with the directives when used in the test systems, we cannot guarantee that all systems will comply with the
directives. The drive is designed for operation inside a properly designed enclosure, with properly shielded I/O
cable (if necessary) and terminators on all unused I/O ports. Computer manufacturers and system integrators
should confirm EMC compliance and provide CE marking for their products.
14
Momentus 42 Product Manual, Rev. A
Korean RRL
If these drives have the Korea Ministry of Information and Communication (MIC) logo, they comply with para-
graph 1 of Article 11 of the Electromagnetic Compatibility control Regulation and meet the Electromagnetic
Compatibility (EMC) Framework requirements of the Radio Research Laboratory (RRL) Ministry of Information
and Communication Republic of Korea.
These drives have been tested and comply with the Electromagnetic Interference/Electromagnetic Susceptibil-
ity (EMI/EMS) for Class B products. Drives are tested in a representative, end-user system by a Korean-recog-
nized lab.
• EUT name (model numbers): ST94019A. ST93015A, and ST92014A
• Certificate numbers:
ST94019A and ST93015A
ST92014A
E-H011-03-1191(B)
E-H011-03-1192(B)
• Trade name of applicant: Seagate Technology
• Manufacturing date: April 2004
• Manufacturer/nationality: USA, Singapore and China
Australian C-Tick (N176)
If these models have the C-Tick marking, they comply with the Australia/New Zealand Standard AS/NZS3548
1995 and meet the Electromagnetic Compatibility (EMC) Framework requirements of the Australian Communi-
cation Authority (ACA).
2.14.3
FCC verification
These drives are intended to be contained solely within a personal computer or similar enclosure (not attached
as an external device). As such, each drive is considered to be a subassembly even when it is individually mar-
keted to the customer. As a subassembly, no Federal Communications Commission verification or certification
of the device is required.
Seagate Technology LLC has tested this device in enclosures as described above to ensure that the total
assembly (enclosure, disc drive, motherboard, power supply, etc.) does comply with the limits for a Class B
computing device, pursuant to Subpart J, Part 15 of the FCC rules. Operation with noncertified assemblies is
likely to result in interference to radio and television reception.
Radio and television interference. This equipment generates and uses radio frequency energy and if not
installed and used in strict accordance with the manufacturer’s instructions, may cause interference to radio
and television reception.
This equipment is designed to provide reasonable protection against such interference in a residential installa-
tion. However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause interference to radio or television, which can be determined by turning the equipment on and off,
you are encouraged to try one or more of the following corrective measures:
• Reorient the receiving antenna.
• Move the device to one side or the other of the radio or TV.
• Move the device farther away from the radio or TV.
• Plug the computer into a different outlet so that the receiver and computer are on different branch outlets.
If necessary, you should consult your dealer or an experienced radio/television technician for additional sug-
gestions. You may find helpful the following booklet prepared by the Federal Communications Commission:
How to Identify and Resolve Radio-Television Interference Problems. This booklet is available from the Super-
intendent of Documents, U.S. Government Printing Office, Washington, DC 20402. Refer to publication num-
ber 004-000-00345-4.
Momentus 42 Product Manual, Rev. A
15
16
Momentus 42 Product Manual, Rev. A
3.0
Configuring and mounting the drive
This section contains the specifications and instructions for configuring and mounting the drive.
3.1 Handling and static discharge precautions
After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic dis-
charge (ESD) hazards. Observe the following standard handling and static-discharge precautions:
Caution:
• Keep the drive in the electrostatic discharge (ESD) bag until you are ready for installation to limit the drive’s
exposure to ESD.
• Before handling the drive, put on a grounded wrist strap, or ground yourself frequently by touching the metal
chassis of a computer that is plugged into a grounded outlet. Wear a grounded wrist strap throughout the entire
installation procedure.
• Handle the drive only by its edges or frame.
• The drive is fragile—handle it with care. Do not press down on the drive top cover.
• Always rest the drive on a padded, antistatic surface until you mount it in the computer.
• Do not touch the connector pins or the printed circuit board.
• Do not remove the factory-installed labels from the drive or cover them with additional labels. Removal voids
the warranty. Some factory-installed labels contain information needed to service the drive. Other labels are
used to seal out dirt and contamination.
3.2
Jumper settings
3.2.1
Master/slave configuration
Use the options jumper block shown in Figure 3 to configure the drive for operation. This jumper block is the 4-
pin header adjacent to pins 1 and 2 of the I/O signal pins. For additional information about using the Cable
select option, see Section 3.2.2.
The “Master or single drive” option is the factory default setting.
Drive is master (or single drive)
Drive is slave
Cable select
Figure 3. Jumper settings
Momentus 42 Product Manual, Rev. A
17
3.2.2
Cable-select option
Computers that use cable select determine the master and slave drives by selecting or deselecting pin 28,
CSEL, on the interface bus. Master and slave drives are determined by their physical position on the cable. To
enable cable select, set a jumper as shown in Figure 3. Refer to your computer manual to determine whether
your computer supports this option.
3.3
Drive mounting
You can mount the drive using four screws in the side-mounting holes or four screws in the bottom-mounting
holes. See Figure 4 for drive mounting dimensions. Follow these important mounting precautions when mount-
ing the drive:
• Allow a minimum clearance of 0.030 inches (0.76 mm) around the entire perimeter of the drive for cooling.
• Use only M3 UNC mounting screws.
• Do not overtighten the mounting screws (maximum torque: 4.0 inch-lb).
• Four (4) threads (0.080 inches) minimum screw engagement recommended.
3.945 +/-0.0098
(100.2 +/-.25)
.157
(3.9878)
0.490 +/- .010
(12.446 +/- .254)
.399
(10.135)
0.680 +/- .010
(17.27 +/- .254)
Breather Hole
Do not cover
or seal.
2.750 +/- .0098
(69.85 +/- .25)
inches
(mm)
Recommended case
temp. measurement location
3.567
(90.602)
2X M3 X 0.5-6H
Mounting holes
Both sides
.551
(13.99)
.12 min. full thread
.374 +/- .0078
(9.5 +/- .2)
2X .118
Both sides
3.567
(90.60)
4X M3 X 0.5-6H
Mounting holes
.10 min. full thread
.551
(13.99)
2.430
(61.722)
.160
(4.06)
Figure 4. Mounting dimensions—top, side and end view
18
Momentus 42 Product Manual, Rev. A
4.0
ATA interface
These drives use the industry-standard ATA task file interface that supports 16-bit data transfers. It supports
ATA programmed input/output (PIO) modes 0–4; multiword DMA modes 0–2, and Ultra DMA modes 0–5. The
drive also supports the use of the IORDY signal to provide reliable high-speed data transfers.
For detailed information about the ATA interface, refer to the draft of AT Attachment with Packet Interface
Extension (ATA/ATAPI-6), NCITS T13 1410D, subsequently referred to as the Draft ATA-6 Standard.
4.1
ATA interface signals and connector pins
The following table summarizes the signals on the 44-pin ATA interface connector. For a detailed description of
these signals, refer to the Draft ATA-6 Standard.
Table 6:
Connector signals
Connector
Contact
Cable
Conductor
Cable
Conductor
Connector
Contact
Signal Name
Signal Name
RESET-
DD7
1
1
2
2
Ground
DD8
3
3
4
4
DD6
5
5
6
6
DD9
DD5
7
7
8
8
DD10
DD4
9
9
10
12
14
16
18
20
22
24
26
28
30
32
34
36
38
40
42
44
10
12
14
16
18
20
22
24
26
28
30
32
34
36
38
40
42
44
DD11
DD3
11
13
15
17
19
21
23
25
27
29
31
33
35
37
39
41
11
13
15
17
19
21
23
25
27
29
31
33
35
37
39
41
43
DD12
DD2
DD13
DD1
DD14
DD0
DD15
Ground
DMARQ
DIOW-
DIOR-
IORDY
DMACK-
INTRQ
DA1
(keypin)
Ground
Ground
Ground
PSYNC:CSEL
Ground
IOCS16-
PDIAG-
DA2
DA0
CS1FX-
DASP-
+5 V (Logic)
CS3FX-
Ground
+5V (Motor)
No connection
Ground (Return)
43
Momentus 42 Product Manual, Rev. A
19
4.1.1
Supported ATA commands
The following table lists ATA-standard commands that the drive supports. For a detailed description of the ATA
commands, refer to the Draft ATA-6 Standard. See “S.M.A.R.T. commands” on page 26. for details and sub-
commands used in the S.M.A.R.T. implementation.
Table 7:
Supported commands
Command name
Command code (in hex)
ATA-standard commands
ATA Device Configuration Overlay
ATA Service
B1
A2
H
H
Check Power Mode
Download Microcode
Execute Device Diagnostics
Flush Cache
98 E5
H,
H
92
90
H
H
E7
H
Flush Cache Extended
Format Track (Legacy)
Identify Device
EA
H
50
H
EC
H
Idle
97 E3
H,
H
Idle Immediate
95 E1
H,
H
Initialize Device Parameters
Read Buffer
91
H
E4
H
Read DMA
C8 C9
H,
H
Read DMA Extended
Read Log Extended
Read Multiple
25
22
H
H
C4
H
Read Multiple Extended
Read Native Max Address
Read Native Max Address Extended
Read Sectors
29
H
F8
H
H
27
20 21
H,
H
Read Sectors Extended
Read Verify Sectors
Read Verify Sectors Extended
Recalibrate
24
H
40 41
H,
H
42
10
H
H
Security Disable Password
Security Erase Prepare
Security Erase Unit
Security Freeze Lock
Security Set Password
F6
F3
F4
F5
F1
H
H
H
H
H
20
Momentus 42 Product Manual, Rev. A
Table 7:
Supported commands (Continued)
Command name
Security Unlock
Seek
Command code (in hex)
F2
H
H
H
70
91
Set Drive Parameters
Set Features
EF
H
Set Max Address
Note: Individual Set Max com-
F9
H
Address:
00
01
02
03
04
H
H
H
H
H
mands are identified by the value Password:
placed in the Set Max Features
register as defined to the right.
Lock:
Unlock:
Freeze Lock:
Set Multiple Mode
Sleep
C6
H
99 E6
H,
H
S.M.A.R.T.
B0
H
Standby
96 E2
H, H
Standby Immediate
Vendor Unique
Write Buffer
94 E0
H, H
9A FA FB
H,
H
H,
H
E8
Write DMA
CA CB
H, H
Write DMA Extended
Write Log Extended
Write Multiple
35
32
H
H
C5
H
Write Multiple Extended
Write Sectors
39
H
30 31
H,
H
Write Sectors Extended
34
H
ATA-standard power-management commands
Check Power Mode
Idle
98 or E5
H
H
H
H
H
H
H
97 or E3
H
Idle Immediate
95 or E1
H
Sleep
99 or E6
H
Standby
96 or E2
H
Standby Immediate
ATA-standard security commands
Security Set Password
Security Unlock
Security Erase Prepare
Security Erase Unit
94 or E0
H
F1
F2
F3
F4
H
H
H
H
Momentus 42 Product Manual, Rev. A
21
Table 7:
Supported commands (Continued)
Command name
Command code (in hex)
Security Freeze Lock
Security Disable Password
F5
F6
H
H
4.1.2
Identify Device command
The Identify Device command (command code ECH) transfers information about the drive to the host following
power up. The data is organized as a single 512-byte block of data, whose contents are shown in the table on
page 27. All reserved bits or words should be set to zero. Parameters listed with an “x” are drive-specific or
The following commands containdrive-specificfeaturesthatmaynotbe included in the Draft ATA-6 Standard.
Word
Description
Value
0C5A
Configuration information:
• Bit 15: 0 = ATA; 1 = ATAPI
• Bit 7: removable media
• Bit 6: removable controller
• Bit 0: reserved
H
0
1
Number of logical cylinders
16,383
2
ATA-reserved
0000
16
H
3
Number of logical heads
4
Retired
0000
0000
H
H
5
Retired
6
Number of logical sectors per logical track: 63
Retired
003F
H
7–9
10–19
20
0000
H
Serial number: (20 ASCII characters, 0000 = none)
ASCII
H
Retired
Retired
Obsolete
0000
0400
0000
x.xx
H
H
H
21
22
23–26
Firmware revision
(8 ASCII character string, padded with blanks to end of string)
27–46
47
Drive model number: (40 ASCII characters, padded with blanks to end of
string)
ST94019A
ST93015A
ST92014A
(Bits 7–0) Maximum sectors per interrupt on Read multiple and Write mul-
tiple (16)
8010
H
48
49
50
51
52
53
Reserved
0000
H
Standard Standby timer, IORDY supported and may be disabled
ATA-reserved
2F00
H
H
H
H
H
0000
0200
0200
0007
PIO data-transfer cycle timing mode
Retired
Words 54–58, 64–70 and 88 are valid
22
Momentus 42 Product Manual, Rev. A
Word
54
Description
Value
Number of current logical cylinders
Number of current logical heads
Number of current logical sectors per logical track
Current capacity in sectors
xxxx
xxxx
xxxx
xxxx
xxxx
H
H
H
H
H
55
56
57–58
59
Number of sectors transferred during a Read Multiple or Write Multiple
command
60–61
Total number of user-addressable LBA sectors available
ST94019A = 78,140,160
ST93015A = 58,605,120
ST92014A = 39,070,080
62
Retired
0000
H
H
63
Multiword DMA active and modes supported (see note following this table)
Advanced PIO modes supported (modes 3 and 4 supported)
Minimum multiword DMA transfer cycle time per word (120 nsec)
Recommended multiword DMA transfer cycle time per word (120 nsec)
Minimum PIO cycle time without IORDY flow control (240 nsec)
Minimum PIO cycle time with IORDY flow control (120 nsec)
ATA-reserved
xx07
64
0003
0078
0078
H
H
H
65
66
67
00F0
H
H
H
H
H
68
0078
0000
0000
0000
69–74
75
Queue depth
76–79
80
ATA-reserved
Major version number
007E
H
H
81
Minor version number
0000
82
Command sets supported
346B
H
83
Command sets supported
7D01
H
84
Command sets support extension
Command sets enabled
4003
H
85
34xx
H
H
86
Command sets enabled
3xxx
87
Command sets enable extension
4003
H
88
Ultra DMA support and current mode
(see note following this table)
xx3F
H
89
Security erase time
0000
0000
0040
H
H
H
90
Enhanced security erase time
Advanced power management value
Master password revision code
Hardware reset value (see description following this table)
Auto acoustic management setting
ATA-reserved
91
92
FFFE
H
93
xxxx
xxxx
H
94
H
95–127
128
0000
0001
H
Security status
H
Momentus 42 Product Manual, Rev. A
23
Word
Description
Value
xxxx
129–
159
Seagate-reserved
H
160–
254
ATA-reserved
Integrity word
0000
xxA5
H
H
255
Note. See the bit descriptions below for words 63, 88, 93 and 94 of the Identify Drive data.
Description (if bit is set to 1)
Bit
0
Word 63
Multiword DMA mode 0 is supported.
Multiword DMA mode 1 is supported.
Multiword DMA mode 2 is supported.
Multiword DMA mode 0 is currently active.
Multiword DMA mode 1 is currently active.
Multiword DMA mode 2 is currently active.
1
2
8
9
10
Bit
0
Word 88
Ultra DMA mode 0 is supported.
Ultra DMA mode 1 is supported.
Ultra DMA mode 2 is supported.
Ultra DMA mode 3 is supported.
Ultra DMA mode 4 is supported.
Ultra DMA mode 0 is currently active.
Ultra DMA mode 1 is currently active.
Ultra DMA mode 2 is currently active.
Ultra DMA mode 3 is currently active.
Ultra DMA mode 4 is currently active.
Ultra DMA mode 5 is currently active.
1
2
3
4
8
9
10
11
12
13
Bit
Word 93
13
1 = 80-conductor cable detected, CBLID above VIH
0 = 40-conductor cable detected, CBLID below VIL
24
Momentus 42 Product Manual, Rev. A
4.1.3
Set Features command
This command controls the implementation of various features that the drive supports. When the drive receives
this command, it sets BSY, checks the contents of the Features register, clears BSY and generates an inter-
rupt. If the value in the register does not represent a feature that the drive supports, the command is aborted.
Power-on default has the read look-ahead and write caching features enabled. The acceptable values for the
Features register are defined as follows:
Table 8:
Features register values
02
03
Enable write cache (default).
H
Set transfer mode (based on value in Sector Count register).
H
Sector Count register values
00
01
08
09
Set PIO mode to default (PIO mode 2).
Set PIO mode to default and disable IORDY (PIO mode 2).
PIO mode 0
H
H
H
H
PIO mode 1
0A
PIO mode 2
H
0B
PIO mode 3
H
0C
PIO mode 4 (default)
Multiword DMA mode 0
Multiword DMA mode 1
Multiword DMA mode 2
Ultra DMA mode 0
H
20
21
22
40
41
42
43
44
45
H
H
H
H
H
H
H
H
H
Ultra DMA mode 1
Ultra DMA mode 2
Ultra DMA mode 3
Ultra DMA mode 4
Ultra DMA mode 5
05
55
82
Enable advanced power management
Disable read look-ahead (read cache) feature.
Disable write cache.
H
H
H
AA
Enable read look-ahead (read cache) feature (default).
Report full capacity available
H
F1
H
Note. At power-on, or after a hardware or software reset, the default values of the features are as indi-
cated above.
Momentus 42 Product Manual, Rev. A
25
4.1.4
S.M.A.R.T. commands
S.M.A.R.T. provides near-term failure prediction for disc drives. When S.M.A.R.T. is enabled, the drive moni-
tors predetermined drive attributes that are susceptible to degradation over time. If self-monitoring determines
that a failure is likely, S.M.A.R.T. makes a status report available to the host. Not all failures are predictable.
S.M.A.R.T. predictability is limited to the attributes the drive can monitor. For more information on S.M.A.R.T.
commands and implementation, see the Draft ATA-6 Standard.
SeaTools diagnostic software activates a built-in drive self-test (DST S.M.A.R.T. command for D4H) that elimi-
nates unnecessary drive returns. The diagnostic software ships with all new drives and is also available at:
This drive is shipped with S.M.A.R.T. features disabled. You must have a recent BIOS or software package that
supports S.M.A.R.T. to enable this feature. The table below shows the S.M.A.R.T. command codes that the
drive uses.
Table 9:
Supported S.M.A.R.T. commands
Code in features register
S.M.A.R.T. command
D0
D1
D2
D3
D4
D5
D6
D7
D8
D9
S.M.A.R.T. Read Data
H
H
H
H
H
H
H
H
H
H
Vendor-specific
S.M.A.R.T. Enable/Disable Attribute Autosave
S.M.A.R.T. Save Attribute Values
S.M.A.R.T. Execute Off-line Immediate (runs DST)
S.M.A.R.T. Read Log Sector
S.M.A.R.T. Write Log Sector
Vendor-specific
S.M.A.R.T. Enable Operations
S.M.A.R.T. Disable Operations
S.M.A.R.T. Return Status
DA
H
Note. If an appropriate code is not written to the Features Register, the command is aborted and 0x04
(abort) is written to the Error register.
26
Momentus 42 Product Manual, Rev. A
5.0
Seagate Technology support services
Online Services
Internet
www.seagate.com for information about Seagate products and services. Worldwide support is available 24
hours daily by e-mail for your questions.
mySeagate
my.seagate.com is the industry’s first Web portal designed specifically for OEMs and distributors. It provides
self-service access to critical applications, personalized content and the tools that allow our partners to man-
age their Seagate account functions. Submit pricing requests, orders and returns through a single, password-
protected Web interface—anytime, anywhere in the world.
reseller.seagate.com
reseller.seagate.com supports Seagate resellers with product information, program benefits and sales tools.
You may register for customized communications that are not available on the web. These communications
contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about
the benefits or to register, go to reseller.seagate.com, any time, from anywhere in the world.
Automated Phone Services
SeaFONE® (1-800-SEAGATE) is the Seagate toll-free number (1-800-732-4283) to access our automated
self-help and directory assistance for Seagate support services. Using a touch-tone phone, you can find ser-
vice and support phone numbers for disc drives 24 hours daily. International callers can reach this service by
dialing +1-405-324-4770.
Presales, Technical Support and Warranty Service
Presales Support
Our Presales Support staff can help you determine which Seagate products are best suited for your specific
application or computer system.
Technical Support
If you need help installing your drive, consult your system's documentation or contact the dealer's support ser-
vices department for assistance specific to your system. Seagate technical support is also available to assist
you online at support.seagate.com or through one of our call centers. Have your system configuration informa-
tion and your drive’s “ST” model number available.
SeaTDD™ (+1-405-324-3655) is a telecommunications device for the deaf (TDD). You can send questions or
comments 24 hours daily and exchange messages with a technical support specialist during normal business
hours for the call center in your region.
Momentus 42 Product Manual, Rev. A
27
Warranty Service
Seagate offers worldwide customer support for Seagate drives. Seagate distributors, OEMs and other direct
customers should contact their Seagate service center representative for warranty-related issues. Resellers or
end users of drive products should contact their place of purchase or one of the Seagate warranty service cen-
ters for assistance. Have your drive’s “ST” model number and serial number available.
Authorized Service Centers
In some locations outside the US, you can contact an Authorized Service Center for service.
28
Momentus 42 Product Manual, Rev. A
USA/Canada/Latin America Support Services
Presales Support
Call Center
Americas
Toll-free
Direct dial
FAX
+1-405-324-4704
1-877-271-32851
+1-405-324-47301
Technical Support
Call Center
Americas
Toll-free
Direct dial
FAX
+1-405-324-4702
1-800-SEAGATE2
+1-405-324-47003
Warranty Service
Call Center
USA, Mexico and
Latin America
Toll-free
Direct dial
FAX / Internet
+1-405-324-4722
1-800-468-34724
+1-405-324-47204
Canada
Memofix5
1-800-636-6349
—
+1-905-660-4936
+55-21-2509-7267
+1-905-660-4951
Brazil
MA Centro de Serviços5
+55-21-2507-6672
1
Hours of operation are 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 6:00 P.M., Monday through Friday (Central time)
For product-specific phone number
2
3
4
5
Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday (Central time)
Hours of operation are 8:30 A.M. to 12:15 P.M. and 1:30 P.M. to 5:30 P.M., Monday through Friday (Central time)
Authorized Service Center
Momentus 42 Product Manual, Rev. A
29
European Support Services
For presales and technical support in Europe, dial the toll-free number for your specific location. If your location
is not listed here, dial our presales and technical support call center at +1-405-324-4714 from 8:00 A.M. to
11:45 A.M. and 1:00 P.M. to 5:00 P.M. (Central Europe time) Monday through Friday. The presales and technical
support call center is located in Oklahoma City, USA.
For European warranty service, dial the toll-free number for your specific location. If your location is not listed
here, dial our European warranty service center at +31-20-316-7222 from 8:30 A.M. to 5:00 P.M. (Central
Europe time) Monday through Friday. The warranty service center is located in Amsterdam, The Netherlands.
Toll-Free Support Numbers
Call Center
Austria
Presales and Technical Support
0 800-20 12 90
Warranty Service
0 800-20 12 90
Belgium
Denmark
France
Germany
Ireland
Italy
Netherlands
Norway
Poland
Spain
Sweden
Switzerland
Turkey
00 800-47324283 (00 800-4SEAGATE)
00 800-47324283
00 800-47324283
00 800-47324283
00 800-47324283
00 800-47324283
00 800-47324283
00 800-47324283
00 800-311 12 38
00 800-47324283
00 800-47324283
00 800-47324283
00 800-31 92 91 40
00 800-47324283
00 800-47324289
00 800-47324289
00 800-47324289
00 800-47324289
00 800-47324289
00 800-47324289
00 800-47324289
00 800-47324289
00 800-311 12 38
00 800-47324289
00 800-47324289
00 800-47324289
00 800-31 92 91 40
00 800-47324289
United Kingdom
FAX Services—All Europe (toll call)
Technical Support
Warranty Service
+1-405-324-4702
+31-20-653-3513
Africa/Middle East Support Services
For presales and technical support in Africa and the Middle East, dial our presales and technical support call
center at +1-405-324-4714 from 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 5:00 P.M. (Central Europe time) Mon-
day through Friday. The presales and technical support call center is located in Oklahoma City, USA.
For warranty service in Africa and the Middle East, dial our European warranty service center at +31-20-316-
7222 from 8:30 A.M. to 5:00 P.M. (Central Europe time) Monday through Friday, or send a FAX to +31-20-653-
3513. The warranty service center is located in Amsterdam, The Netherlands.
30
Momentus 42 Product Manual, Rev. A
Asia/Pacific Support Services
For Asia/Pacific presales and technical support, dial the toll-free number for your specific location. The Asia/
Pacific toll-free numbers are available from 6:00 A.M. to 10:45 A.M. and 12:00 P.M. to 6:00 P.M. (Australian East-
ern time) Monday through Friday, except as noted. If your location is not listed here, direct dial one of our tech-
nical support locations. Warranty service is available from 9:00 A.M. to 6:00 P.M. April through October, and
10:00 P.M. to 7:00 P.M. November through March (Australian Eastern time) Monday through Friday.
Call Center
Toll-free
Direct dial
FAX
Australia
1800-14-7201
800-810-9668
800-90-0474
—
—
—
—
—
—
—
—
—
China (Mandarin)1, 4
Hong Kong
+86-10-6225-5336
—
—
—
—
—
—
—
—
—
—
Hong Kong (Cantonese)1, 4 001-800-0830-1730
India2, 4
1-600-33-1104
Indonesia
001-803-1-003-2165
0034 800 400 554
1-800-80-2335
0800-443988
800-1101-150
Japan3, 4
Malaysia
New Zealand
Singapore
Taiwan (Mandarin)1, 4
Thailand
—
+65-6488-7525
—
—
00-800-0830-1730
001-800-11-0032165
Warranty Service
Call Center
Asia/Pacific
Australia
Toll-free
—
1800-12-9277
—
Direct dial
+65-6485-3595
—
FAX
+65-6485-4860
—
India4
+91-44-821-6164
+91-44-827-2461
1
Hours of operation are 8:30 A.M. to 5:30 P.M., Monday through Friday (Australian Western time).
Hours of operation are 9:00 A.M. to 6:00 P.M., Monday through Saturday.
Hours of operation are 9:30 A.M. to 6:30 P.M., Monday through Friday (Japan time).
Authorized Service Center
2
3
4
Momentus 42 Product Manual, Rev. A
31
32
Momentus 42 Product Manual, Rev. A
discs 5
dissipation 8
Index
DST 26
Numerics
A
acoustics 13
E
altitude 11
enclosures 15
EPRML 1
errors 14
autodetection 1
B
BPI 6
buffer 1
burst 1
F
frequency 13
C
cache 1
certification 14
commands 20
compliance 14
CSEL 18
G
GMR 1
H
handling 17
height 6
C-Tick 15
cycles 14
humidity 11
I
D
density 6
Momentus 42 Product Manual, Rev. A
33
36
Momentus 42 Product Manual, Rev. A
Seagate Technology LLC
920 Disc Drive, Scotts Valley, California 95066-4544, USA
Publication Number: 100316029, Rev. A, Printed in USA
|