Seagate Barracuda ST318418N User Manual

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Barracuda 36ES2 Family:  
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ST336918N  
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ST336938LW  
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ST318418N  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
ST318438LW  
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Product Manual, Volume 1  
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Barracuda 36ES2 Family:  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
ST336918N  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
ST336938LW  
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ST318418N  
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ST318438LW  
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Product Manual, Volume 1  
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© 2002 Seagate Technology LLC All rights reserved  
Publication number: 100182971, Rev. B  
May 2002  
Seagate, Seagate Technology, and the Seagate logo are registered trademarks of Seagate Technology LLC.  
Barracuda, SeaFAX, SeaFONE, SeaBOARD, and SeaTDD are either registered trademarks or trademarks of  
Seagate Technology LLC. Other product names are registered trademarks or trademarks of their owners.  
Seagate reserves the right to change, without notice, product offerings or specifications. No part of this publica-  
tion may be reproduced in any form without written permission of Seagate Technology LLC.  
Revision status summary sheet  
Revision  
Date  
Writer/Engineer  
Sheets Affected  
Rev. A  
Rev. B  
01/02/2002  
05/13/2002  
K. Schweiss/B. Hohn  
K. Schweiss/B. Hohn  
1/1, v thru ix, 1-84.  
Pages 29, 41 and 46.  
Notice.  
Product Manual 100182971 is Volume 1 of a two-volume document with the SCSI interface information  
in the SCSI Interface Product Manual, Volume 2, part number 75789509.  
If you need the SCSI interface information, order the SCSI Interface Product Manual, Volume 2, part  
number 75789509.  
Barracuda 36ES2 Product Manual, Rev. B  
v
Contents  
6.4  
vi  
Barracuda 36ES2 Product Manual, Rev. B  
10.0  
Barracuda 36ES2 Product Manual, Rev. B  
vii  
List of Figures  
Barracuda 36ES2 Product Manual, Rev. B  
1
1.0  
Scope  
This manual describes Seagate Technology® LLC Barracuda® 36ES2 disc drives.  
Barracuda 36ES2 drives support the Small Computer System Interface (SCSI) as described in the ANSI SCSI  
interface specifications to the extent described in this manual. The SCSI Interface Product Manual, part num-  
ber 75789509, describes general SCSI interface characteristics of this and other families of Seagate drives.  
The SCSI Interface Product Manual references information from the documents listed in Section 2.3.  
From this point on in this product manual the reference to Barracuda 36ES2 models is referred to as “the drive”  
unless references to individual models are necessary.  
Figure 1.  
Barracuda 36ES2 family drive (ST336938LW shown)  
     
2
Barracuda 36ES2 Product Manual, Rev. B  
Barracuda 36ES2 Product Manual, Rev. B  
3
2.0  
Applicable standards and reference documentation  
The drive has been developed as a system peripheral to the highest standards of design and construction. The  
drive depends upon its host equipment to provide adequate power and environment in order to achieve opti-  
mum performance and compliance with applicable industry and governmental regulations. Special attention  
must be given in the areas of safety, power distribution, shielding, audible noise control, and temperature regu-  
lation. In particular, the drive must be securely mounted in order to guarantee the specified performance char-  
acteristics. Mounting by bottom holes must meet the requirements of Section 8.3.  
2.1  
Standards  
The Barracuda 36ES2 family complies with Seagate standards as noted in the appropriate sections of this  
Manual and the Seagate SCSI Interface Product Manual, part number 75789509.  
The Barracuda 36ES2 disc drive is a UL recognized component per UL1950, CSA certified to CSA C22.2 No.  
950-95, and VDE certified to VDE 0805 and EN60950.  
2.1.1  
Electromagnetic compatibility  
The drive, as delivered, is designed for system integration and installation into a suitable enclosure prior to  
use. As such the drive is supplied as a subassembly and is not subject to Subpart B of Part 15 of the FCC  
Rules and Regulations nor the Radio Interference Regulations of the Canadian Department of Communica-  
tions.  
The design characteristics of the drive serve to minimize radiation when installed in an enclosure that provides  
reasonable shielding. As such, the drive is capable of meeting the Class B limits of the FCC Rules and Regula-  
tions of the Canadian Department of Communications when properly packaged. However, it is the user’s  
responsibility to assure that the drive meets the appropriate EMI requirements in their system. Shielded I/O  
cables may be required if the enclosure does not provide adequate shielding. If the I/O cables are external to  
the enclosure, shielded cables should be used, with the shields grounded to the enclosure and to the host con-  
troller.  
2.1.2  
Electromagnetic susceptibility  
As a component assembly, the drive is not required to meet any susceptibility performance requirements. It is  
the responsibility of those integrating the drive within their systems to perform those tests required and design  
their system to ensure that equipment operating in the same system as the drive or external to the system  
does not adversely affect the performance of the drive. See Section 5.1.1 and Table 2, DC power requirements.  
2.2  
Electromagnetic compliance  
Seagate uses an independent laboratory to confirm compliance to the directives/standard(s) for CE Marking  
and C-Tick Marking. The drive was tested in a representative system for typical applications. The selected sys-  
tem represents the most popular characteristics for test platforms. The system configurations include:  
Typical current use microprocessor  
• 3.5-inch floppy disc drive  
• Keyboard  
• Monitor/display  
• Printer  
• External modem  
• Mouse  
Although the test system with this Seagate model complies to the directives/standard(s), we cannot guarantee  
that all systems will comply. The computer manufacturer or system integrator shall confirm EMC compliance  
and provide CE Marking and C-Tick Marking for their product.  
Electromagnetic compliance for the European Union  
If this model has the CE Marking it complies with the European Union requirements of the Electromagnetic  
Compatibility Directive 89/336/EEC of 03 May 1989 as amended by Directive 92/31/EEC of 28 April 1992 and  
Directive 93/68/EEC of 22 July 1993.  
                                           
4
Barracuda 36ES2 Product Manual, Rev. B  
Australian C-Tick  
If this model has the C-Tick Marking it complies with the Australia/New Zealand Standard AS/NZS3548 1995  
and meets the Electromagnetic Compatibility (EMC) Framework requirements of Australia’s Spectrum Man-  
agement Agency (SMA).  
Korean MIC  
If this model has the Korean Ministry of Information and Communication (MIC) logo, it complies with paragraph  
1 of Article 11 of the Electromagnetic Compatibility (EMC) Control Regulation and meets the Electromagnetic  
Compatibility Framework requirements of the Radio Research Laboratory (RRL) Ministry of Information and  
Communication Republic of Korea.  
This drive has been tested and complies with the Electromagnetic Interference/Electromagnetic Susceptibility  
(EMI/EMS) for Class B products.  
• EUT name (model number): ST336938N, ST336918LW, ST318418N and ST318438LW.  
• Certificate number: E-H011-01-4292 (B), E-H011-01-4293 (B), E-H011-01-5655 (B) and E-H011-01-5654 (B)  
respectively.  
Trade name or applicant: Seagate Technology International  
• Manufacturing start date: December 2001  
• Manufacturer/nationality: Singapore  
Taiwanese BSMI  
If this model has two Chinese words meaning “EMC certification” followed by an eight digit identification num-  
ber, as a Marking, it complies with Chinese National Standard (CNS) 13438 and meets the Electromagnetic  
Compatibility (EMC) Framework requirements of the Taiwanese Bureau of Standards, Metrology, and Inspec-  
tion (BSMI).  
2.3  
Reference documents  
Barracuda 36ES2 Installation Guide  
Safety and Regulatory Agency Specifications  
SCSI Interface Product Manual  
Seagate P/N 100182976  
Seagate P/N 75789512  
Seagate P/N 75789509  
Applicable ANSI Small Computer System Interface (SCSI) document numbers:  
T10/1143D  
T10/1236D  
T10/996D  
T10/1157D  
T10/1302D  
Enhanced SCSI Parallel Interface (EPI)  
Primary Commands-2 (SPC-2)  
SCSI Block Commands (SBC)  
SCSI Architectural Model-2 (SAM-2)  
SCSI Parallel Interface (SPI-3)  
SFF-8451, SCA-2 Unshielded Connections  
Package Test Specification  
Seagate P/N 30190-001 (under 100 lb.)  
Seagate P/N 30191-001 (over 100 lb.)  
Package Test Specification  
Specification, Acoustic Test Requirements, and Procedures Seagate P/N 30553-001  
In case of conflict between this document and any referenced document, this document takes precedence.  
                   
Barracuda 36ES2 Product Manual, Rev. B  
5
3.0  
General description  
Barracuda 36ES2 drives combine giant magnetoresistive (GMR) heads, partial response/maximum likelihood  
(PRML) read channel electronics, embedded servo technology, and a wide SCSI Ultra160 interface to provide  
high performance, high capacity data storage for a variety of systems including engineering workstations, net-  
work servers, mainframes, and supercomputers.  
Ultra160 SCSI uses negotiated transfer rates. These transfer rates will occur only if your host adapter supports  
these data transfer rates and is compatible with the required hardware requirements of the I/O circuit type. This  
drive also operates at Ultra160 data transfer rates.  
Table 1 lists the features that differentiate the Barracuda 36ES2 models.  
Table 1:  
Drive model number vs. differentiating features  
Number  
of active  
Number of I/O  
Number of I/O Data buffer  
Model number  
heads  
I/O circuit type [1]  
connector pins data bus bits  
size  
ST336938LW  
2
Single-ended (SE) and low  
voltage differential (LVD)  
68  
16  
2 Mbytes  
ST336918N  
2
2
Single-ended (SE)  
50  
68  
8
2 Mbytes  
2 Mbytes  
ST318438LW  
Single-ended (SE) and low  
voltage differential (LVD)  
16  
ST318418N  
2
Single-ended (SE)  
50  
8
2 Mbytes  
[1] See Section 9.6 for details and definitions.  
The drive records and recovers data on approximately 3.74-inch (95 mm) non-removable discs.  
The drive supports the Small Computer System Interface (SCSI) as described in the ANSI SCSI interface  
specifications to the extent described in this manual (Volume 1), which defines the product performance char-  
acteristics of the Barracuda 36ES2 family of drives, and the SCSI Interface Product Manual, part number  
75789509, which describes the general interface characteristics of this and other families of Seagate SCSI  
drives.  
The drive’s interface supports multiple initiators, disconnect/reconnect, and automatic features that relieve the  
host from the necessity of knowing the physical characteristics of the targets (logical block addressing is used).  
The head and disc assembly (HDA) is sealed at the factory. Air circulates within the HDA through a non-  
replaceable filter to maintain a contamination-free HDA environment.  
Never disassemble the HDA and do not attempt to service items in the sealed enclosure (heads, media, actu-  
ator, etc.) as this requires special facilities. The drive contains no replaceable parts. Opening the HDA voids  
your warranty.  
Barracuda 36ES2 drives use a dedicated landing zone at the innermost radius of the media to eliminate the  
possibility of destroying or degrading data by landing in the data zone. The drive automatically goes to the  
landing zone when power is removed.  
An automatic shipping lock prevents potential damage to the heads and discs that results from movement dur-  
ing shipping and handling. The shipping lock automatically disengages when power is applied to the drive and  
the head load process begins.  
Barracuda 36ES2 drives decode track 0 location data from the servo data embedded on each surface to elimi-  
nate mechanical transducer adjustments and related reliability concerns.  
A high-performance actuator assembly with a low-inertia, balanced, patented, straight-arm design provides  
excellent performance with minimal power dissipation.  
                             
6
Barracuda 36ES2 Product Manual, Rev. B  
3.1  
Standard features  
The Barracuda 36ES2 family has the following standard features:  
• Integrated Ultra160 SCSI controller  
• Multimode SCSI drivers and receivers—single-ended (SE) and low voltage differential (LVD)  
• 16 bit I/O data bus on LW models. 8 bit I/O data bus on the N model.  
• Asynchronous and synchronous data transfer protocol  
• Firmware downloadable via SCSI interface  
• Selectable even-byte sector sizes from 512 to 4,096 bytes/sector  
• Programmable sector reallocation scheme  
• Flawed sector reallocation at format time  
• Programmable auto write and read reallocation  
• Reallocation of defects on command (post format)  
• Enhanced ECC maximum burst correction length of 240 bits with a guaranteed burst correction length of  
233 bits.  
• Sealed head and disc assembly  
• No preventative maintenance or adjustment required  
• Dedicated head landing zone  
• Embedded servo design  
• Self diagnostics performed when power is applied to the drive  
• 1:1 Interleave  
• Zoned bit recording (ZBR)  
• Vertical, horizontal, or top down mounting  
• Dynamic spindle brake  
• 2,048 kbyte data buffer  
• Drive Self Test (DST)  
3.2  
Media characteristics  
The media used on the drive has a diameter of approximately 3.74 inches (95 mm). The aluminum substrate is  
coated with a thin film magnetic material, overcoated with a proprietary protective layer for improved durability  
and environmental protection.  
3.3  
Performance  
• Supports industry standard Ultra160 SCSI interface  
• Programmable multi-segmentable cache buffer (see Section 3.1)  
• 7,200 RPM spindle. Average latency = 4.17 ms  
• Command queuing of up to 64 commands  
• Background processing of queue  
• Supports start and stop commands (spindle stops spinning)  
3.4  
Reliability  
• 800,000 hour MTBF  
• LSI circuitry  
• Balanced low mass rotary voice coil actuator  
• Incorporates industry-standard Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T.)  
• 3-year warranty  
                                                   
Barracuda 36ES2 Product Manual, Rev. B  
3.5 Unformatted and formatted capacities  
7
Formatted capacity depends on the number of spare reallocation sectors reserved and the number of bytes per  
sector. The following table shows the standard OEM model capacities:  
Formatted  
data block size  
512 bytes/sector [1]  
ST336938LW  
ST336918N  
ST318438LW  
ST318418N  
044D53B5h (36.954 GB) [2]  
044D53B5h (36.954 GB) [2]  
0251C800h (19.924 GB) [2]  
0251C800h (19.924 GB) [2]  
Notes.  
[1] Sector size selectable at format time. Users having the necessary equipment may modify the data block  
size before issuing a format command and obtain different formatted capacities than those listed. See  
Mode Select command and Format command in the SCSI Interface Product Manual, part number  
75789509.  
[2] User available capacity depends on spare reallocation scheme selected, the number of data tracks per  
sparing zone, and the number of alternate sectors (LBAs) per sparing zone.  
3.6  
Programmable drive capacity  
Using the Mode Select command, the drive can change its capacity to something less than maximum. See the  
Mode Select Parameter List table in the SCSI Interface Product Manual, part number 75789509. Refer to the  
Parameter list block descriptor number of blocks field. A value of zero in the number of blocks field indicates  
that the drive shall not change the capacity it is currently formatted to have. A number in the number of blocks  
field that is less than the maximum number of LBAs changes the total drive capacity to the value in the block  
descriptor number of blocks field. A value greater than the maximum number of LBAs is rounded down to the  
maximum capacity.  
3.7  
Factory installed accessories  
OEM Standard drives are shipped with the Barracuda 36ES2 Installation Guide, part number 100182976, and  
the Safety and Regulatory Agency Specifications, part number 75789512, unless otherwise specified. The fac-  
tory also ships with the drive a small bag of jumper plugs used for the J2, J5, and J6 option select jumper head-  
ers.  
3.8  
Options (factory installed)  
All customer requested options are incorporated during production or packaged at the manufacturing facility  
before shipping. Some of the options available are (not an exhaustive list of possible options):  
• Other capacities can be ordered depending on sparing scheme and sector size requested.  
• Single unit shipping pack. The drive is normally shipped in bulk packaging to provide maximum protection  
against transit damage. Units shipped individually require additional protection as provided by the single unit  
shipping pack. Users planning single unit distribution should specify this option.  
• The Barracuda 36ES2 Installation Guide, part number 100182976, is usually included with each standard  
OEM drive shipped, but extra copies may be ordered.  
• The Safety and Regulatory Agency Specifications, part number 75789512, is usually included with each  
standard OEM drive shipped, but extra copies may be ordered.  
                                 
8
Barracuda 36ES2 Product Manual, Rev. B  
4.0  
Performance characteristics  
4.1  
Internal drive characteristics (transparent to user)  
ST336938/  
ST336918  
ST318438/  
ST318418  
Drive capacity  
36.954  
2
19.924  
2
Gbytes (formatted, rounded off)  
Read/write heads  
Bytes/track  
401  
401  
KBytes (average, rounded off)  
Bytes/surface  
18.477  
56,332  
58,480  
480  
18.477  
26,000  
58,480  
480  
Mbytes (unformatted, rounded off)  
Tracks/surface (total)  
Tracks/inch  
Peak bits/inch  
Tracks (user accessible)  
TPI  
KBPI  
Internal data rate  
Disc rotational speed  
298-500  
7,200  
434-500  
7,200  
4.17  
Mbits/sec (variable with zone)  
r/min (+0.5%)  
Average rotational latency 4.17  
msec  
4.2  
SCSI performance characteristics (visible to user)  
The values given in Section 4.2.1 apply to all models of the Barracuda 36ES2 family unless otherwise speci-  
fied. Refer to Section 9.10 and to the SCSI Interface Product Manual, part number 75789509, for additional  
timing details.  
4.2.1  
Access time [5]  
Including controller overhead  
(without disconnect) [1] [3]  
Not including controller overhead  
(without disconnect) [1] [3]  
Drive level  
Drive level  
Read  
Write  
Read  
Write  
36 Gbyte Model  
msec  
msec  
Average–Typical [2]  
Single Track–Typical [2]  
Full Stroke–Typical [2]  
8.7  
0.8  
15.1  
9.5  
1.2  
15.8  
8.5  
0.6  
14.9  
9.3  
1.0  
15.6  
18 Gbyte Model  
Average–Typical [2]  
Single Track–Typical [2]  
Full Stroke–Typical [2]  
7.1  
0.8  
10.2  
7.7  
1.2  
10.9  
6.9  
0.6  
10.0  
7.5  
1.0  
10.7  
4.2.2  
Format command execution time (minutes) [1]  
ST336938, ST336918  
ST318438, ST318418  
Maximum (with verify)  
Maximum (no verify)  
46  
23  
4.2.3  
Generalized performance characteristics  
1 to 1  
Minimum sector interleave  
Data buffer transfer rate to/from disc media (one 512-byte sector):  
Minimum [3]*  
Average [3]  
Maximum [3]  
32.3 Mbytes/sec  
45.9 Mbytes/sec  
52.2 Mbytes/sec  
                                             
Barracuda 36ES2 Product Manual, Rev. B  
9
SCSI interface data transfer rate (asynchronous):  
Maximum instantaneous one byte wide  
Maximum instantaneous two bytes wide  
5.0 Mbytes/sec [4]  
10.0 Mbytes/sec [4]  
Synchronous formatted transfer rate  
Ultra2 SCSI  
Ultra160 SCSI  
In single-ended (SE) interface mode  
In low voltage differential (LVD) interface mode  
5.0 to 40 Mbytes/sec  
5.0 to 80 Mbytes/sec  
5.0 to 80 Mbytes/sec  
5.0 to 160 Mbytes/sec  
Sector Sizes:  
Default  
512 byte user data blocks  
Variable  
512 to 4,096 bytes per sector in even number of bytes per sector.  
If n (number of bytes per sector) is odd, then n-1 will be used.  
Read/write consecutive sectors on a track  
Yes  
Flaw reallocation performance impact (for flaws reallocated at format time using  
the spare sectors per sparing zone reallocation scheme.)  
Negligible  
Average rotational latency  
4.17 msec  
Notes for Section 4.2.  
[1] Execution time measured from receipt of the last byte of the Command Descriptor Block (CDB) to the  
request for a Status Byte Transfer to the Initiator (excluding connect/disconnect).  
[2] Typical access times are measured under nominal conditions of temperature, voltage, and horizontal ori-  
entation as measured on a representative sample of drives.  
[3] Assumes no errors and no sector has been relocated.  
[4] Assumes system ability to support the rates listed and no cable loss.  
[5] Access time = controller overhead + average seek time.  
Access to data = controller overhead + average seek time + latency time.  
4.3  
Start/stop time  
After DC power at nominal voltage has been applied, the drive becomes ready within 20 seconds if the Motor  
Start Option is disabled (i.e. the motor starts as soon as the power has been applied). If a recoverable error  
condition is detected during the start sequence, the drive executes a recovery procedure which may cause the  
time to become ready to exceed 20 seconds. During spin up to ready time the drive responds to some com-  
mands over the SCSI interface in less than 3 seconds after application of power. Stop time is less than 15 sec-  
onds from removal of DC power.  
If the Motor Start Option is enabled, the internal controller accepts the commands listed in the SCSI Interface  
Product Manual less than 3 seconds after DC power has been applied. After the Motor Start Command has  
been received the drive becomes ready for normal operations within 10 seconds typically (excluding an error  
recovery procedure). The Motor Start Command can also be used to command the drive to stop the spindle  
(see SCSI Interface Product Manual, part number 75789509).  
There is no power control switch on the drive.  
4.4  
Prefetch/multi-segmented cache control  
The drive provides prefetch (read look-ahead) and multi-segmented cache control algorithms that in many  
cases can enhance system performance. “Cache” as used herein refers to the drive buffer storage space when  
it is used in cache operations. To select prefetch and cache features the host sends the Mode Select command  
with the proper values in the applicable bytes in Mode Page 08h (see SCSI Interface Product Manual, part  
number 75789509). Prefetch and cache operation are independent features from the standpoint that each is  
enabled and disabled independently via the Mode Select command. However, in actual operation the prefetch  
feature overlaps cache operation somewhat as is noted in Section 4.5.1 and 4.5.2.  
All default cache and prefetch Mode parameter values (Mode Page 08h) for standard OEM versions of this  
drive family are given in Tables 8 and 9.  
                                                                                 
10  
Barracuda 36ES2 Product Manual, Rev. B  
4.5  
Cache operation  
In general, 2,048 Kbytes of the physical buffer space in the drive can be used as storage space for cache oper-  
ations. The buffer can be divided into logical segments (Mode Select Page 08h, byte 13) from which data is  
read and to which data is written. The drive maintains a table of logical block disk medium addresses of the  
data stored in each segment of the buffer. If cache operation is enabled (RCD bit = 0 in Mode Page 08h, byte  
2, bit 0. See SCSI Interface Product Manual, part number 75789509), data requested by the host with a Read  
command is retrieved from the buffer (if it is there), before any disc access is initiated. If cache operation is not  
enabled, the buffer (still segmented with required number of segments) is still used, but only as circular buffer  
segments during disc medium read operations (disregarding Prefetch operation for the moment). That is, the  
drive does not check in the buffer segments for the requested read data, but goes directly to the medium to  
retrieve it. The retrieved data merely passes through some buffer segment on the way to the host. On a cache  
miss, all data transfers to the host are in accordance with buffer-full ratio rules. On a cache hit the drive ignores  
the buffer-full ratio rules. See explanations associated with Mode page 02h (disconnect/reconnect control) in  
the SCSI Interface Product Manual.  
The following is a simplified description of a read operation with cache operation enabled:  
Case A - A Read command is received and the first logical block (LB) is already in cache:  
1. Drive transfers to the initiator the first LB requested plus all subsequent contiguous LBs that are already in  
the cache. This data may be in multiple segments.  
2. When the requested LB is reached that is not in any cache segment, the drive fetches it and any remaining  
requested LBs from the disc and puts them in a segment of the cache. The drive transfers the remaining  
requested LBs from the cache to the host in accordance with the disconnect/reconnect specification men-  
tioned above.  
3. If the prefetch feature is enabled, refer to Section 4.5.2 for operation from this point.  
Case B - A Read command requests data, the first LB of which is not in any segment of the cache:  
1. The drive fetches the requested LBs from the disc and transfers them into a segment, and from there to  
the host in accordance with the disconnect/reconnect specification referred to in case A.  
2. If the prefetch feature is enabled, refer to Section 4.5.2 for operation from this point.  
Each buffer segment is actually a self-contained circular storage area (wrap-around occurs), the length of  
which is an integer number of disc medium sectors. The wrap-around capability of the individual segments  
greatly enhances the buffer’s overall performance as a cache storage, allowing a wide range of user selectable  
configurations, which includes their use in the prefetch operation (if enabled), even when cache operation is  
disabled (see Section 4.5.2). The number of segments may be selected using the Mode Select command, but  
the size can not be directly selected. Size is selected only as a by-product of selecting the segment number  
specification. The size in Kbytes of each segment is not reported by the Mode Sense command page 08h,  
bytes 14 and 15. The value 0x0000 is always reported. If a size specification is sent by the host in a Mode  
Select command (bytes 14 and 15) no new segment size is set up by the drive, and if the STRICT bit in Mode  
page 00h (byte 2, bit 1) is set to one, the drive responds as it does for any attempt to change unchangeable  
parameters (see SCSI Interface Product Manual, part number 75789509). The drive supports operation of any  
integer number of segments from 1 to 32. The default number of segments is defined in Tables 8 and 9.  
4.5.1  
Caching write data  
Write caching is a write operation by the drive that makes use of a drive buffer storage area where the data to  
be written to the medium is stored in one or more segments while the drive performs the write command.  
If read caching is enabled (RCD=0), then data written to the medium is retained in the cache to be made avail-  
able for future read cache hits. The same buffer space and segmentation is used as set up for read functions.  
The buffer segmentation scheme is set up or changed independently, having nothing to do with the state of  
RCD. When a write command is issued, if RCD=0, the cache is first checked to see if any logical blocks that  
are to be written are already stored in the cache from a previous read or write command. If there are, the  
respective cache segments are cleared. The new data is cached for subsequent Read commands.  
If the number of write data logical blocks exceeds the size of the segment being written into, when the end of  
the segment is reached, the data is written into the beginning of the same cache segment, overwriting the data  
                                                                       
Barracuda 36ES2 Product Manual, Rev. B  
11  
that was written there at the beginning of the operation. However, the drive does not overwrite data that has not  
yet been written to the medium.  
If write caching is enabled (WCE=1), then the drive may return Good status on a write command after the data  
has been transferred into the cache, but before the data has been written to the medium. If an error occurs  
while writing the data to the medium, and Good status has already been returned, a deferred error will be gen-  
erated.  
The Synchronize Cache command may be used to force the drive to write all cached write data to the medium.  
Upon completion of a Synchronize Cache command, all data received from previous write commands will have  
been written to the medium.  
Tables 8 and 9 show Mode default settings for the drives.  
4.5.2  
Prefetch operation  
If the Prefetch feature is enabled, data in contiguous logical blocks on the disc immediately beyond that which  
was requested by a Read command can be retrieved and stored in the buffer for immediate transfer from the  
buffer to the host on subsequent Read commands that request those logical blocks (this is true even if cache  
operation is disabled). Though the prefetch operation uses the buffer as a cache, finding the requested data in  
the buffer is a prefetch hit, not a cache operation hit. Prefetch is enabled using Mode Select page 08h, byte 12,  
bit 5 (Disable Read Ahead - DRA bit). DRA bit = 0 enables prefetch. Since data that is prefetched replaces  
data already in some buffer segment(s), the host can limit the amount of prefetch data to optimize system per-  
formance. The max prefetch field (bytes 8 and 9) limits the amount of prefetch. The drive does not use the  
Prefetch Ceiling field (bytes 10 and 11).  
During a prefetch operation, the drive crosses a cylinder boundary to fetch more data only if the Discontinuity  
(DISC) bit is set to one in bit 4 of byte 2 of Mode parameters page 08h.  
Whenever prefetch (read look-ahead) is enabled (enabled by DRA = 0), it operates under the control of ARLA  
(Adaptive Read Look-Ahead). If the host uses software interleave, ARLA enables prefetch of contiguous  
blocks from the disc when it senses that a prefetch hit will likely occur, even if two consecutive read operations  
were not for physically contiguous blocks of data (e.g., “software interleave”). ARLA disables prefetch when it  
decides that a prefetch hit will not likely occur. If the host is not using software interleave, and if two sequential  
read operations are not for contiguous blocks of data, ARLA disables prefetch, but as long as sequential read  
operations request contiguous blocks of data, ARLA keeps prefetch enabled.  
                                                     
12  
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Barracuda 36ES2 Product Manual, Rev. B  
13  
5.0  
Reliability specifications  
The following reliability specifications assume correct host/drive operational interface, including all interface  
timings, power supply voltages, environmental requirements and drive mounting constraints (see Section 8.3).  
Less than 10 in 108 seeks  
Seek Errors  
Read Error Rates [1]  
Recovered Data  
Unrecovered Data  
Miscorrected Data  
MTBF  
Less than 10 errors in 1012 bits transferred (OEM default settings)  
Less than 1 sector in 1015 bits transferred (OEM default settings)  
Less than 1 sector in 1021 bits transferred  
800,000 hours  
3 years  
Service Life  
Preventive Maintenance  
None required  
Note.  
[1] Error rate specified with automatic retries and data correction with ECC enabled and all flaws reallocated.  
5.1 Error rates  
The error rates stated in this specification assume the following:  
• The drive is operated per this specification using DC power as defined in this manual (see Section 6.2).  
• The drive has been formatted with the SCSI Format command.  
• Errors caused by media defects or host system failures are excluded from error rate computations. Refer to  
Section 3.2, “Media Characteristics.”  
• Assume random data.  
5.1.1  
Environmental interference  
When evaluating systems operation under conditions of Electromagnetic Interference (EMI), the performance  
of the drive within the system shall be considered acceptable if the drive does not generate an unrecoverable  
condition.  
An unrecoverable error, or unrecoverable condition, is defined as one that:  
• Is not detected and corrected by the drive itself;  
• Is not capable of being detected from the error or fault status provided through the drive or SCSI interface; or  
• Is not capable of being recovered by normal drive or system recovery procedures without operator interven-  
tion.  
5.1.2  
Read errors  
Before determination or measurement of read error rates:  
• The data that is to be used for measurement of read error rates must be verified as being written correctly on  
the media.  
• All media defect induced errors must be excluded from error rate calculations.  
5.1.3  
Write errors  
Write errors can occur as a result of media defects, environmental interference, or equipment malfunction.  
Therefore, write errors are not predictable as a function of the number of bits passed.  
If an unrecoverable write error occurs because of an equipment malfunction in the drive, the error is classified  
as a failure affecting MTBF. Unrecoverable write errors are those which cannot be corrected within two  
attempts at writing the record with a read verify after each attempt (excluding media defects).  
5.1.4  
Seek errors  
A seek error is defined as a failure of the drive to position the heads to the addressed track. There shall be no  
more than ten recoverable seek errors in 108 physical seek operations. After detecting an initial seek error, the  
drive automatically performs an error recovery process. If the error recovery process fails, a seek positioning  
                                                                                       
14  
Barracuda 36ES2 Product Manual, Rev. B  
error (15h) is reported with a Medium error (3h) or Hardware error (4h) reported in the Sense Key. This is an  
unrecoverable seek error. Unrecoverable seek errors are classified as failures for MTBF calculations. Refer to  
the SCSI Interface Product Manual, part number 75789509, for Request Sense information.  
5.2  
Reliability and service  
You can enhance the reliability of Barracuda 36ES2 disc drives by ensuring that the drive receives adequate  
cooling. Section 6.0 provides temperature measurements and other information that may be used to enhance  
the service life of the drive. Section 8.2.1 provides recommended air-flow information.  
5.2.1  
Mean time between failure  
The production disc drive shall achieve an MTBF of 800,000 hours when operated in an environment that  
ensures the case temperatures specified in Section 6.4.1 are not exceeded. Short-term excursions up to the  
specification limits of the operating environment will not affect MTBF performance. Continual or sustained  
operation at case temperatures above the values shown in Section 6.4.1 may degrade product reliability.  
The MTBF target is specified as device power-on hours (POH) for all drives in service per failure.  
Estimated power-on operating hours in the period  
=
MTBF per measurement period  
Number of drive failures in the period  
Estimated power-on operation hours means power-up hours per disc drive times the total number of disc  
drives in service. Each disc drive shall have accumulated at least nine months of operation. Data shall be cal-  
culated on a rolling average base for a minimum period of six months.  
MTBF is based on the following assumptions:  
• 8,760 power-on hours per year.  
• 250 average on/off cycles per year.  
• Operations at nominal voltages.  
• Systems will provide adequate cooling to ensure the case temperatures specified in Section 6.4.1 are not  
exceeded.  
Drive failure means any stoppage or substandard performance caused by drive malfunction.  
A S.M.A.R.T. predictive failure indicates that the drive is deteriorating to an imminent failure and is considered  
an MTBF hit.  
5.2.2  
Preventive maintenance  
No routine scheduled preventive maintenance shall be required.  
5.2.3  
Service life  
The drive shall have a useful service life of three years. Depot repair or replacement of major parts is permitted  
during the lifetime (see Section 5.2.4)  
5.2.4  
Service philosophy  
Special equipment is required to repair the drive HDA. In order to achieve the above service life, repairs must  
be performed only at a properly equipped and staffed service and repair facility. Troubleshooting and repair of  
PCBs in the field is not recommended, because of the extensive diagnostic equipment required for effective  
servicing. Also, there are no spare parts available for this drive. Drive warranty is voided if the HDA is opened.  
5.2.5  
Service tools  
No special tools are required for site installation or recommended for site maintenance. Refer to Section 5.2.4.  
The depot repair philosophy of the drive precludes the necessity for special tools. Field repair of the drive is not  
practical since there are no user purchasable parts in the drive.  
                                                               
Barracuda 36ES2 Product Manual, Rev. B  
5.2.6 Hot plugging Barracuda 36ES2 disc drives  
15  
The ANSI SPI-3 (T10/1302D) document defines the physical requirements for removal and insertion of SCSI  
devices on the SCSI bus. Four cases are addressed. The cases are differentiated by the state of the SCSI bus  
when the removal or insertion occurs.  
Case 1 - All bus devices powered off during removal or insertion  
Case 2 - RST signal asserted continuously during removal or insertion  
Case 3 - Current I/O processes not allowed during insertion or removal  
Case 4 - Current I/O process allowed during insertion or removal, except on the device being changed  
Seagate Barracuda 36ES2 disc drives support all four hot plugging cases. Provision shall be made by the sys-  
tem such that a device being inserted makes power and ground connections prior to the connection of any  
device signal contact to the bus. A device being removed shall maintain power and ground connections after  
the disconnection of any device signal contact from the bus (see T10/1302D SPI-3 Annex C).  
It is the responsibility of the systems integrator to assure that no hazards from temperature, energy, voltage, or  
ESD potential are presented during the hot connect/disconnect operation.  
All I/O processes for the SCSI device being inserted or removed shall be quiescent. All SCSI devices on the  
bus shall have receivers that conform to the SPI-3 standard.  
If the device being hot plugged uses single-ended (SE) drivers and the bus is currently operating in low voltage  
differential (LVD) mode, then all I/O processes for all devices on the bus must be completed, and the bus qui-  
esced, before attempting to hot plug. Following the insertion of the newly installed device, the SCSI host  
adapter must issue a Bus Reset, followed by a synchronous transfer negotiation. Failure to perform the SCSI  
Bus Reset could result in erroneous bus operations.  
The SCSI bus termination and termination power source shall be external to the device being inserted or  
removed.  
End users should not mix devices with high voltage differential (HVD) drivers and receivers and devices with  
SE, LVD, or multimode drivers and receivers on the same SCSI bus since the common mode voltages in the  
HVD environment may not be controlled to safe levels for SE and LVD devices (see ANSI SPI-3).  
The disc drive spindle must come to a complete stop prior to completely removing the drive from the cabinet  
chassis. Use of the Stop Spindle command or partial withdrawal of the drive, enough to be disconnected from  
the power source, prior to removal are methods for insuring that this requirement is met. During drive insertion,  
care should be taken to avoid exceeding the limits stated in Section 6.4.4, "Shock and vibration" in this manual.  
5.2.7  
S.M.A.R.T.  
S.M.A.R.T. is an acronym for Self-Monitoring Analysis and Reporting Technology. This technology is intended  
to recognize conditions that indicate a drive failure and is designed to provide sufficient warning of a failure to  
allow data back-up before an actual failure occurs.  
Note. The firmware will monitor specific attributes for degradation over time but cannot predict instantaneous  
drive failures.  
Each attribute has been selected to monitor a specific set of failure conditions in the operating performance of  
the drive, and the thresholds are optimized to minimize “false” and “failed” predictions.  
Controlling S.M.A.R.T.  
The operating mode of S.M.A.R.T. is controlled by the DEXCPT bit and the PERF bit of the “Informational  
Exceptions Control Mode Page” (1Ch). The DEXCPT bit is used to enable or disable the S.M.A.R.T. process.  
Setting the DEXCPT bit will disable all S.M.A.R.T. functions. When enabled, S.M.A.R.T. will collect on-line data  
as the drive performs normal read/write operations. When the PERF bit is set, the drive is considered to be in  
“On-line Mode Only” and will not perform off-line functions.  
         
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Barracuda 36ES2 Product Manual, Rev. B  
The process of measuring off-line attributes and saving data can be forced by the RTZ command. Forcing  
S.M.A.R.T. will reset the timer so that the next scheduled interrupt will be two hours.  
The drive can be interrogated by the host to determine the time remaining before the next scheduled measure-  
ment and data logging process will occur. This is accomplished by a log sense command to log page 0x3E.  
The purpose is to allow the customer to control when S.M.A.R.T. interruptions occur. As described above, forc-  
ing S.M.A.R.T by the Rezero Unit command will reset the timer.  
Performance impact  
S.M.A.R.T. attribute data will be saved to the disc for the purpose of recreating the events that caused a predic-  
tive failure. The drive will measure and save parameters once every two hours subject to an idle period on the  
SCSI bus. The process of measuring off-line attribute data and saving data to the disc is uninterruptable and  
the maximum delay is summarized below:  
Maximum processing delay  
On-line only delay  
DEXCPT = 0, PERF = 1  
S.M.A.R.T. delay times ST336938: 150 msec  
ST336918: 150 msec  
Fully enabled delay  
DEXCPT = 0, PERF = 0  
ST336938: 270 msec  
ST336918: 270 msec  
ST318438: 270 msec  
ST318418: 270 msec  
ST318438: 150 msec  
ST318418: 150 msec  
Reporting control  
Reporting is controlled in the Informational Exceptions Control Page (1Ch). Subject to the reporting method,  
the firmware will issue a 01-5D00 sense code to the host. The error code is preserved through bus resets and  
power cycles.  
Determining rate  
S.M.A.R.T. monitors the rate at which errors occur and signals a predictive failure if the rate of degraded error  
rate increases to an unacceptable level. To determine rate, error events are logged and compared to the num-  
ber of total operations for a given attribute. The interval defines the number of operations over which to mea-  
sure the rate. The counter that keeps track of the current number of operations is referred to as the Interval  
Counter.  
S.M.A.R.T. measures error rate, hence for each attribute the occurrence of an error is recorded. A counter  
keeps track of the number of errors for the current interval. This counter is referred to as the Failure Counter.  
Error rate is simply the number of errors per operation. The algorithm that S.M.A.R.T. uses to record rates of  
error is to set thresholds for the number of errors and the interval. If the number of errors exceeds the threshold  
before the interval expires, then the error rate is considered to be unacceptable. If the number of errors does  
not exceed the threshold before the interval expires, then the error rate is considered to be acceptable. In  
either case, the interval and failure counters are reset and the process starts over.  
Predictive failures  
S.M.A.R.T. signals predictive failures when the drive is performing unacceptably for a period of time. The firm-  
ware keeps a running count of the number of times the error rate for each attribute is unacceptable. To accom-  
plish this, a counter is incremented whenever the error rate is unacceptable and decremented (not to exceed  
zero) whenever the error rate is acceptable. Should the counter continually be incremented such that it  
reaches the predictive threshold, a predictive failure is signaled. This counter is referred to as the Failure His-  
tory Counter. There is a separate Failure History Counter for each attribute.  
5.2.8  
Drive Self Test (DST)  
Drive Self Test (DST) is a technology designed to recognize drive fault conditions that qualify the drive as a  
failed unit. DST validates the functionality of the drive at a system level.  
 
Barracuda 36ES2 Product Manual, Rev. B  
17  
There are two test coverage options implemented in DST:  
1. extended test  
2. short test  
The most thorough option is the extended test that performs various tests on the drive and scans every logical  
block address (LBA) of the drive. The short test is time-restricted and limited in length—it does not scan the  
entire media surface, but does some fundamental tests and scans portions of the media.  
If DST encounters an error during either of these tests, it reports a fault condition. If the drive fails the test,  
remove it from service and return it to Seagate for service.  
5.2.8.1  
DST Failure Definition  
The drive will present a “diagnostic failed” condition through the self-tests results value of the diagnostic log  
page if a functional failure is encountered during DST. The channel and servo parameters are not modified to  
test the drive more stringently, and the number of retries are not reduced. All retries and recovery processes  
are enabled during the test. If data is recoverable, no failure condition will be reported regardless of the number  
of retries required to recover the data.  
The following conditions are considered DST failure conditions:  
• Seek error after retries are exhausted  
Track-follow error after retries are exhausted  
• Read error after retries are exhausted  
• Write error after retries are exhausted  
Recovered errors will not be reported as diagnostic failures.  
5.2.8.2  
Implementation  
This section provides all of the information necessary to implement the DST function on this drive.  
5.2.8.2.1  
State of the drive prior to testing  
The drive must be in a ready state before issuing the Send Diagnostic command. There are multiple reasons  
why a drive may not be ready, some of which are valid conditions, and not errors. For example, a drive may be  
in process of doing a format, or another DST. It is the responsibility of the host application to determine the “not  
ready” cause.  
While not technically part of DST, a Not Ready condition also qualifies the drive to be returned to Seagate as a  
failed drive.  
A Drive Not Ready condition is reported by the drive under the following conditions:  
• Motor will not spin  
• Motor will not lock to speed  
• Servo will not lock on track  
• Drive cannot read configuration tables from the disc  
In these conditions, the drive responds to a Test Unit Ready command with an 02/04/00 or 02/04/03 code.  
5.2.8.2.2  
Invoking DST  
To invoke DST, submit the Send Diagnostic command with the appropriate Function Code (001b for the short  
test or 010b for the extended test) in bytes 1, bits 5, 6, and 7. Refer to the SCSI Interface Product Manual, part  
number 75789509, for additional information about invoking DST.  
5.2.8.2.3  
Short and extended tests  
The short and extended test options are described in the following two subsections.  
Each test consists of three segments: an electrical test segment, a servo test segment, and a read/verify scan  
segment.  
   
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Barracuda 36ES2 Product Manual, Rev. B  
Short test (Function Code: 001b)  
The purpose of the short test is to provide a time-limited test that tests as much of the drive as possible within  
120 seconds. The short test does not scan the entire media surface, but does some fundamental tests and  
scans portions of the media. A complete read/verify scan is not performed and only factual failures will report a  
fault condition. This option provides a quick confidence test of the drive.  
Extended test (Function Code: 010b)  
The objective of the extended test option is to empirically test critical drive components. For example, the seek  
tests and on-track operations test the positioning mechanism. The read operation tests the read head element  
and the media surface. The write element is tested through read/write/read operations. The integrity of the  
media is checked through a read/verify scan of the media. Motor functionality is tested by default as a part of  
these tests.  
The anticipated length of the Extended test is reported through the Control Mode page.  
5.2.8.2.4  
Log page entries  
When the drive begins DST, it creates a new entry in the Self-test Results Log page. The new entry is created  
by inserting a new self-test parameter block at the beginning of the self-test results log parameter section of the  
log page. Existing data will be moved to make room for the new parameter block. The drive reports 20 param-  
eter blocks in the log page. If there are more than 20 parameter blocks, the least recent parameter block will be  
deleted. The new parameter block will be initialized as follows:  
1. The Function Code field is set to the same value as sent in the DST command  
2. The Self-Test Results Value field is set to Fh  
3. The drive will store the log page to non-volatile memory  
After a self-test is complete or has been aborted, the drive updates the Self-Test Results Value field in its Self-  
Test Results Log page in non-volatile memory. The host may use Log Sense to read the results from up to the  
last 20 self-tests performed by the drive. The self-test results value is a 4-bit field that reports the results of the  
test. If the field is zero, the drive passed with no errors detected by the DST. If the field is not zero, the test  
failed for the reason reported in the field.  
The drive will report the failure condition and LBA (if applicable) in the Self-test Results Log parameter. The  
Sense key, ASC, ASCQ, and FRU are used to report the failure condition.  
5.2.8.2.5  
Abort  
There are several ways to abort a diagnostic. You can use a SCSI Bus Reset or a Bus Device Reset message  
to abort the diagnostic.  
You can abort a DST executing in background mode by using the abort code in the DST Function Code field.  
This will cause a 01 (self-test aborted by the application client) code to appear in the self-test results values  
log. All other abort mechanisms will be reported as a 02 (self-test routine was interrupted by a reset condition).  
5.2.9  
Product warranty  
Beginning on the date of shipment to customer and continuing for a period of three years, Seagate warrants  
that each product (including components and subassemblies) or spare part that fails to function properly under  
normal use due to defect in materials, workmanship, or due to nonconformance to the applicable specifications  
will be repaired or replaced, at Seagate’s option and at no charge to customer, if returned by customer at cus-  
tomer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate  
will pay for transporting the repair or replacement item to customer. For more detailed warranty information  
refer to the Standard terms and conditions of Purchase for Seagate products.  
Shipping  
When transporting or shipping a drive, a Seagate approved container must be used. Keep your original box.  
They are easily identified by the Seagate-approved package label. Shipping a drive in a non-approved con-  
tainer voids the drive warranty.  
     
Barracuda 36ES2 Product Manual, Rev. B  
19  
Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in tran-  
sit. Contact your Authorized Seagate Distributor to purchase additional boxes. Seagate recommends shipping  
by an air-ride carrier experienced in handling computer equipment.  
Product repair and return information  
Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does  
not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory-seal voids  
the warranty.  
 
20  
Barracuda 36ES2 Product Manual, Rev. B  
Barracuda 36ES2 Product Manual, Rev. B  
21  
6.0  
Physical/electrical specifications  
This section provides information relating to the physical and electrical characteristics of the Barracuda 36ES2  
drive.  
6.1  
AC power requirements  
None.  
6.2  
DC power requirements  
The voltage and current requirements for a single drive are shown in the following table. Values indicated apply  
at the drive power connector. The table shows current values in Amperes.  
Table 2:  
DC power requirements  
ST336938  
ST336918  
ST318438  
ST318418  
ST336938  
LVD mode  
ST318438  
LVD mode  
Notes  
SE mode  
SE mode  
Voltage  
+5 V  
+12 V  
0.31  
+5 V  
+12 V  
+5 V  
+12 V  
0.31  
+5 V  
+12 V  
Regulation  
5%  
5%  
0.31  
5%  
5%  
0.31  
Average idle current DCX [1][7]  
Maximum starting current  
0.77  
0.77  
0.78  
0.78  
(peak DC) DC  
0.84  
0.66  
2.02  
0.03  
0.86  
0.66  
2.02  
0.03  
0.83  
0.63  
2.05  
0.03  
0.82  
0.63  
2.05  
0.03  
Delayed motor start  
(max) DC  
Peak operating current  
DCX  
Maximum DC  
Maximum (peak)  
1.11  
1.14  
1.78  
0.72  
0.73  
1.74  
1.11  
1.14  
1.78  
0.72  
0.73  
1.74  
1.15  
1.17  
1.80  
0.65  
0.66  
1.76  
1.16  
1.17  
1.78  
0.65  
0.66  
1.76  
[1] Measured with average reading DC ammeter or equivalent sampling scope. Instantaneous current peaks  
will exceed these values. Power supply at nominal voltage. Number of units tested = 6 at ambient.  
[2] For +12 V, a 10% tolerance is permissible during initial start of spindle, and must return to 5% before  
7,200 rpm is reached. The 5% must be maintained after the drive signifies that its power-up sequence  
has been completed and that the drive is able to accept selection by the host initiator.  
[3] See +12 V current profile in Figure 2.  
[4] This condition occurs when the Motor Start Option is enabled and the drive has not yet received a Start  
Motor command.  
[5] See Section 6.2.1 “Conducted Noise Immunity.” Specified voltage tolerance is inclusive of ripple, noise,  
and transient response.  
[6] Operating condition is defined as 8 random block reads at 133 I/Os per second. Current and power spec-  
ified at nominal voltages. Decreasing +5 volts by 5% increases +5 volt current by 4%.  
[7] During idle, the drive heads are relocated every 60 seconds to a random location within the band from  
track zero to one-fourth of maximum track.  
General Notes from Table 2:  
1. Minimum current loading for each supply voltage is not less than 1.5% of the maximum operating current  
shown.  
2. The +5 and +12 volt supplies shall employ separate ground returns.  
3. Where power is provided to multiple drives from a common supply, careful consideration for individual  
drive power requirements should be noted. Where multiple units are powered on simultaneously, the peak  
starting current must be available to each device.  
4. Parameters, other than spindle start, are measured after a 10-minute warm up.  
5. No terminator power.  
                                                           
22  
Barracuda 36ES2 Product Manual, Rev. B  
6.2.1  
Conducted noise immunity  
Noise is specified as a periodic and random distribution of frequencies covering a band from DC to 10 MHz.  
Maximum allowed noise values given below are peak to peak measurements and apply at the drive power con-  
nector.  
+5 V = 150 mV pp from 0 to 100 kHz and 100 mV pp from 100 kHz to 10 MHz  
+12 V = 150 mV pp from 0 to 100 kHz and 100 mV pp from 100 kHz to 10 MHz  
6.2.2  
Power sequencing  
The drive does not require power sequencing. The drive protects against inadvertent writing during power-up  
and down. Daisy-chain operation requires that power be maintained on the SCSI bus terminator to ensure  
proper termination of the peripheral I/O cables. To automatically delay motor start based on the target ID (SCSI  
ID) enable the Delay Motor Start option and disable the Enable Motor Start option on the J2 connector. See  
Section 8.1 for pin selection information. To delay the motor until the drive receives a Start Unit command,  
enable the Enable Remote Motor Start option on the J2 connector.  
6.2.3  
12 V - Current profile  
Figure 2 identifies the drive +12 V current profiles. The current during the various times is as shown:  
T0 - Power is applied to the drive.  
T1 - Controller self tests are performed.  
T2 - Spindle begins to accelerate under current limiting after performing drive internal  
diagnostics. See Note 1 of Table 2.  
T3 - The spindle is up to speed and the head-arm restraint is unlocked.  
T4 - The adaptive servo calibration sequence is performed.  
T5 - Calibration is complete and drive is ready for reading and writing.  
Note. All times and currents are typical. See Table 2 for maximum current requirements.  
+12 Volt Current during spindle start — Typical Amperes  
AC Envelope  
2.5  
2.0  
DC average of waveform  
A
1.5  
1.0  
0.5  
0.0  
T0  
0.0  
2
4
6
8
10  
12  
14  
16  
Seconds  
Figure 2.  
Typical ST336938/ST336918/ST318438/ST318418 drive +12 V current profile  
                                         
Barracuda 36ES2 Product Manual, Rev. B  
23  
+5 Volt Current during spindle start — Typical Amperes  
1.5  
1.0  
0.5  
0.0  
Amps  
Nominal (average) DC curve  
AC Envelope  
T0 T1 T2  
T3 T4  
T5  
0.0  
4
8
12  
16  
20  
24  
28  
32  
Seconds  
Figure 3.  
Typical ST336938/ST336918/ST318438/ST318418 drive +5 V current profile  
   
24  
Barracuda 36ES2 Product Manual, Rev. B  
6.3  
Power dissipation  
ST336938/ST318438  
The drives typical power dissipation under idle conditions is 8.0 watts (27.3 BTUs per hour).  
To obtain operating power for typical random read operations, refer to the following I/O rate curve (see Figure  
4). Locate the typical I/O rate for a drive in your system on the horizontal axis and read the corresponding +5  
volt current, +12 volt current, and total watts on the vertical axis. To calculate BTUs per hour, multiply watts by  
3.4123.  
1.800  
5V A  
12V A  
Watts  
21.0  
12.0  
1.600  
1.400  
1.200  
17.0  
15.0  
1.000  
0.800  
0.600  
0.400  
Watts  
13.0  
11.0  
9.0  
0
50  
100  
150  
I/Os per Second  
Figure 4.  
ST336938/ST318438 DC current and power vs. input/output operations per second (LVD)  
       
Barracuda 36ES2 Product Manual, Rev. B  
25  
ST336918/ST318418  
The drives typical power dissipation under idle conditions is 8.0 watts (27.3 BTUs per hour).  
To obtain operating power for typical random read operations, refer to the following two I/O rate curves (see  
Figures 5). Locate the typical I/O rate for a drive in your system on the horizontal axis and read the correspond-  
ing +5 volt current, +12 volt current, and total watts on the vertical axis. To calculate BTUs per hour, multiply  
watts by 3.4123.  
1.800  
5V A  
12V A  
Watts  
1.600  
1.400  
1.200  
21.0  
19.0  
17.0  
15.0  
13.0  
11.0  
9.0  
1.000  
0.800  
0.600  
0.400  
Watts  
0
50  
100  
150  
I/Os per Second  
Figure 5.  
ST336918/ST318418 DC current and power vs. input/output operations per second (SE)  
 
26  
Barracuda 36ES2 Product Manual, Rev. B  
6.4  
Environmental limits  
Temperature and humidity values experienced by the drive must be such that condensation does not occur on  
any drive part. Altitude and atmospheric pressure specifications are referenced to a standard day at 58.7°F  
(14.8°C). Maximum wet bulb temperature is 86°F (30°C).  
6.4.1  
Temperature  
a. Operating  
With cooling designed to maintain the case temperature, the drive meets all specifications over a 41°F to  
131°F (5°C to 55°C) drive ambient temperature range with a maximum temperature gradient of 36°F (20°C)  
per hour. The enclosure for the drive should be designed such that the temperature at the location specified  
in Note [3] is not exceeded. Air flow may be needed to achieve these temperature values (see Note [1]).  
Operation at case temperatures above these values may adversely affect the drives ability to meet specifi-  
cations.  
The MTBF specification for the drive is based on operating in an environment that ensures that the case  
temperature is not exceeded. Occasional excursions to drive ambient temperatures of 131°F (55°C) or  
41°F (5°C) may occur without impact to specified MTBF. Air flow may be needed to achieve these tempera-  
tures (see Note [1]). The maximum allowable continuous or sustained temperature for rated MTBF is 113°F  
(45°C).  
To confirm that the required cooling for the drive is provided, place the drive in its final mechanical configu-  
ration, perform random write/read operations. After the temperatures stabilize, measure the case tempera-  
ture of the HDA (see Note [3]).  
The maximum allowable HDA case temperature is 50°C. Operation of the drive at the maximum case tem-  
perature is intended for short time periods only. Continuous operation at the elevated temperatures will  
reduce product reliability.  
Notes.  
[1] Section 8.2.1 describes the air-flow patterns to be used to meet HDA temperature. Air flow was oppo-  
site that shown in Section 8.2.1. Air velocity should be adequate to ensure that the HDA temperature is  
not exceeded during drive operation.  
[2] The temperatures in columns 1 and 2 are calculated and may not reflect actual operating values. Suf-  
ficient cooling is required to ensure that these values are not exceeded.  
[3] Measure HDA temp at point labeled “HDA Temp. Check Point” on Figure 6.  
b. Non-operating  
–40° to 163°F (–40° to 70°C) package ambient with a maximum gradient of 36°F (20°C) per hour. This  
specification assumes that the drive is packaged in the shipping container designed by Seagate for use with  
drive.  
HDA Temperature  
Check Point  
.5"  
2.0"  
Figure 6.  
Location of HDA Temperature Check Point  
                                           
Barracuda 36ES2 Product Manual, Rev. B  
6.4.2 Relative humidity  
27  
The values below assume that no condensation on the drive occurs.  
a. Operating  
5% to 90% non-condensing relative humidity with a maximum gradient of 30% per hour.  
b. Non-operating  
5% to 95% non-condensing relative humidity.  
6.4.3  
Effective altitude (sea level)  
a. Operating  
–1000 to +10,000 feet (–305 to +3,048 meters)  
b. Non-operating  
–1000 to +40,000 feet (–305 to +12,210 meters)  
6.4.4  
Shock and vibration  
Shock and vibration limits specified in this document are measured directly on the drive chassis. If the drive is  
installed in an enclosure to which the stated shock and/or vibration criteria is applied, resonances may occur  
internally to the enclosure resulting in drive movement in excess of the stated limits. If this situation is apparent,  
it may be necessary to modify the enclosure to minimize drive movement.  
The limits of shock and vibration defined within this document are specified with the drive mounted by any of  
the four methods shown in Figure 7, and in accordance with the restrictions of Section 8.3. Orientation of the  
side nearest the LED may be up or down.  
6.4.4.1  
Shock  
a. Operating—normal  
The drive, as installed for normal operation, shall operate error free while subjected to intermittent shock not  
exceeding 63 Gs at a maximum duration of 2 msec (half sinewave). Shock may be applied in the X, Y, or Z  
axis.  
b. Non-operating  
The limits of non-operating shock shall apply to all conditions of handling and transportation. This includes  
both isolated drives and integrated drives.  
The drive subjected to non-repetitive shock not exceeding 200 Gs at a maximum duration of 2 msec (half  
sinewave) does not exhibit device damage or performance degradation. Shock may be applied in the X, Y,  
or Z axis.  
The drive subjected to a single-event shock not exceeding 350 Gs at a maximum duration of 2 msec (half  
sinewave) does not exhibit device damage or performance degradation. Shock may be applied in the X, Y,  
or Z axis.  
c. Packaged  
Disc drives shipped as loose load (not palletized) general freight will be packaged to withstand drops from  
heights as defined in the table below. For additional details refer to Seagate specifications 30190-001  
(under 100 lbs/45 kg) or 30191-001 (over 100 lbs/45 Kg).  
Package size  
Packaged/product weight  
Drop height  
<600 cu in (<9,800 cu cm)  
Any  
60 in (1524 mm)  
48 in (1219 mm)  
42 in (1067 mm)  
36 in (914 mm)  
600-1800 cu in (9,800-19,700 cu cm)  
>1800 cu in (>19,700 cu cm)  
>600 cu in (>9,800 cu cm)  
0-20 lb (0 to 9.1 kg)  
0-20 lb (0 to 9.1 kg)  
20-40 lb (9.1 to 18.1 kg)  
Drives packaged in single or multipacks with a gross weight of 20 pounds (8.95 kg) or less by Seagate for  
general freight shipment shall withstand a drop test from 48 inches (1,070 mm) against a concrete floor or  
equivalent.  
                               
28  
Barracuda 36ES2 Product Manual, Rev. B  
Z
X
Y
X
Z
Y
Figure 7.  
Recommended mounting  
   
Barracuda 36ES2 Product Manual, Rev. B  
29  
6.4.4.2  
Vibration  
a. Operating—Normal  
The drive as installed for normal operation, shall comply with the complete specified performance while  
subjected to continuous vibration not exceeding  
10-300 Hz @ 0.004 g2/Hz PSD  
Vibration may be applied in the X, Y, or Z axis.  
b. Operating—Abnormal  
Equipment as installed for normal operation shall not incur physical damage while subjected to periodic  
vibration not exceeding:  
22-350 Hz @ 0.5 G (zero to peak)  
Vibration may be applied in the X, Y, or Z axis.  
Vibration occurring at these levels may degrade operational performance during the abnormal vibration  
period. Specified operational performance will continue when normal operating vibration levels are  
resumed. This assumes system recovery routines are available.  
c. Non-operating  
The limits of non-operating vibration shall apply to all conditions of handling and transportation. This  
includes both isolated drives and integrated drives.  
The drive shall not incur physical damage or degraded performance as a result of continuous vibration not  
exceeding  
22-350 Hz @ 2.0 G (zero to peak)  
Vibration may be applied in the X, Y, or Z axis.  
6.4.5  
Air cleanliness  
The drive is designed to operate in a typical office environment with minimal environmental control.  
6.4.6  
Acoustics  
Sound power during idle mode shall be 2.0 bels typical when measured to ISO 7779 specification.  
There will not be any discrete tones more than 10 dB above the masking noise on typical drives when mea-  
sured according to Seagate specification 30553-001. There will not be any tones more than 24 dB above the  
masking noise on any drive.  
6.4.7  
Electromagnetic susceptibility  
See Section 2.1.2.  
                               
30  
Barracuda 36ES2 Product Manual, Rev. B  
6.5  
Mechanical specifications  
The following nominal dimensions are exclusive of the decorative front panel accessory. However, dimensions  
of the front panel are shown in figure below. Refer to Figures 8 and 9 for detailed mounting configuration  
dimensions. See Section 8.3, “Drive mounting.”  
Height:  
Width:  
Depth:  
Weight:  
1.000 in  
4.000 in  
5.75 in  
25.40 mm  
101.60 mm  
146.05 mm  
1.2 pounds (ST336938) 0.54 kilograms  
S
// T -Z-  
-Z-  
[1]  
L
J
H
B
Notes:  
Mounting holes are 6-32 UNC 2B, three  
[1]  
on each side and four on the bottom.  
Max screw penetration into side of drive  
is 0.15 in. (3.81 mm). Max screw  
tightening torque is 6.0 in-lb (3.32 nm)  
with minimum full thread engagement of  
0.12 in. (3.05 mm).  
A
R
-Z-  
M
C
Dimension Table  
U -X-  
Inches  
Millimeters  
A
B
C
D
E
F
G
H
J
K
L
M
P
R
S
T
1.028 max  
5.787 max  
4.000 – .010  
3.750 – .010  
.125 – .010  
1.750 – .010  
1.625 – .020  
1.122 – .020  
4.000 – .010  
.250 – .010  
1.638 – .010  
.181 – .020  
1.625 – .020  
.265 – .010  
.315 – .040  
.015 max  
26.10 max  
147.00 max  
101.60 – .25  
95.25 – .25  
3.18 – .25  
44.45 – .25  
41.28 – .50  
28.50 – .50  
101.60 – .25  
6.35 – .25  
41.60 – .25  
4.60 – .50  
41.28 – .50  
6.73 – .25  
8.00 – 1.02  
0.38 max  
P
G
F
[1]  
U
.015 max  
0.38 max  
E
D
-X-  
Figure 8.  
LW mounting configuration dimensions  
             
Barracuda 36ES2 Product Manual, Rev. B  
31  
S
T -Z-  
[1]  
-Z-  
L
J
H
B
Notes:  
[1] Mounting holes are 6-32 UNC 2B, three  
on each side and four on the bottom.  
Max screw penetration into side of drive  
is 0.15 in. (3.81 mm). Max screw  
tightening torque is 6.0 in-lb (3.32 nm)  
with minimum full thread engagement of  
A
0.12 in. (3.05 mm).  
R
-Z-  
C
Dimension Table  
U -X-  
Inches  
Millimeters  
A
B
C
D
E
F
H
J
K
L
P
R
S
T
U
1.028 max  
5.787 max  
4.000 – .010  
3.750 – .010  
.125 – .010  
1.750 – .010  
1.122 – .020  
4.000 – .010  
.250 – .010  
1.638 – .010  
1.625 – .020  
.265 – .010  
.335 – .010  
.015 max  
26.10 max  
147.00 max  
101.60 – .25  
95.25 – .25  
3.18 – .25  
44.45 – .25  
28.50 – .50  
101.60 – .25  
6.35 – .25  
41.60 – .25  
41.28 – .50  
6.73 – .25  
8.50 – .25  
0.38 max  
P
F
[1]  
.015 max  
0.38 max  
E
D
-X-  
Figure 9.  
N mounting configuration dimensions  
 
32  
Barracuda 36ES2 Product Manual, Rev. B  
Barracuda 36ES2 Product Manual, Rev. B  
33  
7.0  
Defect and error management  
The drive, as delivered, complies with this specification. The read error rate and specified storage capacity are  
not dependent upon use of defect management routines by the host (initiator).  
Defect and error management in the SCSI system involves the drive internal defect/error management and  
SCSI systems error considerations (errors in communications between Initiator and the drive). Tools for use in  
designing a defect/error management plan are briefly outlined in this section, with references to other sections  
where further details are given.  
7.1  
Drive internal defects  
During the initial drive format operation at the factory, media defects are identified, tagged as being unusable,  
and their locations recorded on the drive primary defects list (referred to as the “P” list and also as the ETF  
defect list). At factory format time, these known defects are also reallocated, that is, reassigned to a new place  
on the medium and the location listed in the defects reallocation table. The “P” list is not altered after factory  
formatting. Locations of defects found and reallocated during error recovery procedures after drive shipment  
are listed in the “G” list (defects growth list). The “P” and “G” lists may be referenced by the initiator using the  
Read Defect Data command (see the SCSI Interface Product Manual, part number 75789509).  
7.2  
Drive error recovery procedures  
Whenever an error occurs during drive operation, the drive, if programmed to do so, performs error recovery  
procedures to attempt to recover the data. The error recovery procedures used depend on the options previ-  
ously set up in the error recovery parameters mode page. Error recovery and defect management may involve  
the use of several SCSI commands, the details of which are described in the SCSI Interface Product Manual.  
The drive implements selectable error recovery time limits such as are required in video applications. For addi-  
tional information on this, refer to the Error Recovery Page table in the SCSI Interface Product Manual, which  
describes the Mode Select/Mode Sense Error Recovery parameters.  
The error recovery scheme supported by the drive provides a means to control the total error recovery time for  
the entire command in addition to controlling the recovery level for a single LBA. The total amount of time spent  
in error recovery for a command can be limited via the Recovery Time Limit bytes in the Error Recovery Mode  
Page. The total amount of time spent in error recovery for a single LBA can be limited via the Read Retry  
Count or Write Retry Count bytes in the Error Recovery Mode Page.  
The drive firmware error recovery algorithms consist of 11 levels for read recoveries and 15 levels for writes.  
Table 3 equates the Read and Write Retry Count with the maximum possible recovery time for read and write  
recovery of individual LBAs. The times given do not include time taken to perform reallocations, if reallocations  
are performed. Reallocations are performed when the ARRE bit (for reads) or AWRE bit (for writes) is one, the  
RC bit is zero, and the Recovery Time Limit for the command has not yet been met. Time needed to perform  
reallocation is not counted against the Recovery Time Limit.  
The Read Continuous (RC) bit, when set to one, requests the disc drive to transfer the requested data length  
without adding delays (for retries or ECC correction) that may be required to insure data integrity. The disc  
drive may send erroneous data in order to maintain the continuous flow of data. The RC bit should only be  
used when data integrity is not a concern and speed is of utmost importance. If the Recovery Time Limit or  
retry count is reached during error recovery, the state of the RC bit is examined. If the RC bit is set, the drive  
will transfer the unrecovered data with no error indication and continue to execute the remaining command. If  
the RC bit is not set, the drive will stop data transfer with the last good LBA, and report a “Check Condition,  
Unrecovered Read Error.”  
                               
34  
Barracuda 36ES2 Product Manual, Rev. B  
LBA (cumulative, msec)  
Table 3:  
Read and write retry count maximum recovery times [1]  
Read retry  
Maximum recovery time per  
LBA (cumulative, msec)  
Write retry Maximum recovery time per  
count  
0
108.29  
124.95  
424.83  
458.15  
516.46  
583.10  
741.37  
857.99  
891.31  
966.28  
1049.58  
2782.22  
0
91.63  
116.62  
141.61  
166.60  
224.91  
283.22  
449.82  
474.81  
516.46  
541.45  
2640.61  
2665.60  
2690.59  
2715.58  
2773.89  
1
1
2
2
3
3
4
4
5
5
6
6
7
7
8
8
9
9
10  
10  
11  
12  
13  
14  
11 (default)  
15 (default) 2832.20  
[1] These values are subject to change.  
Setting these retry counts to a value below the default setting could result in an increased unrecovered  
error rate which may exceed the value given in this product manual. A setting of zero (0) will result in the  
drive not performing error recovery.  
For example, suppose the Read/Write Recovery page has the RC bit set to 0, read retry count set to 4,  
and the recovery time limit field (Mode Sense page 01, bytes 10 and 11) set to FF FF hex (maximum). A  
four LBA Read command is allowed to take up to 516.46 msec recovery time for each of the four LBAs in  
the command. If the recovery time limit is set to 00 C8 hex (200 msec decimal) a four LBA read command  
is allowed to take up to 200 msec for all error recovery within that command. The use of the Recovery  
Time Limit field allows finer granularity on control of the time spent in error recovery. The recovery time  
limit only starts counting when the drive is executing error recovery and it restarts on each command.  
Therefore, each command’s total recovery time is subject to the recovery time limit. Note: A recovery time  
limit of 0 will use the drive’s default value of FF FF. Minimum recovery time limit is achieved by setting the  
Recovery Time Limit field to 00 01.  
7.3  
SCSI systems errors  
Information on the reporting of operational errors or faults across the interface is given in the SCSI Interface  
Product Manual, part number 75789509. Message Protocol System is described in the SCSI Interface Product  
Manual. Several of the messages are used in the SCSI systems error management system. The Request  
Sense command returns information to the host about numerous kinds of errors or faults. The Receive Diag-  
nostic Results reports the results of diagnostic operations performed by the drive.  
Status returned by the drive to the Initiator is described in the SCSI Interface Product Manual. Status reporting  
plays a role in the SCSI systems error management and its use in that respect is described in sections where  
the various commands are discussed.  
                   
Barracuda 36ES2 Product Manual, Rev. B  
35  
8.0  
Installation  
Note. These drives are designed to be used only on single-ended (SE) or low voltage differential (LVD) bus-  
ses. Do not install these drives on a high voltage differential (HVD) bus.  
The first thing to do when installing a drive is to set the drive SCSI ID and set up certain operating options. This  
is usually done by installing small shorting jumpers on the pins of connectors J2 and J6 on the PCBA (or J1-  
Auxiliary on the LW model). Some users connect cables to J6 or J5-Auxiliary and perform the set-up using  
remote switches.  
Configure drive options  
For option jumper locations and definitions refer to Figures 10, 12, and 13. Drive default mode parameters are  
not normally needed for installation. Refer to Section 9.3.2 for default mode parameters if they are needed.  
• Ensure that the SCSI ID of the drive is not the same as the host adapter. Most host adapters use SCSI ID 7  
because ID 7 is the highest priority on both 8 and 16 bit data buses.  
• If multiple devices are on the bus set the drive SCSI ID to one that is not presently used by other devices on  
the bus.  
• If the drive is the only device on the bus, attach it to the end of the SCSI bus cable. The user, system integra-  
tor, or host equipment manufacturer must provide external terminators.  
Note. For additional information about terminator requirements, refer to Sections 9.8 and 9.9.  
• Set all appropriate option jumpers for desired operation prior to power on. If jumpers are changed after  
power has been applied, recycle the drive power to make the new settings effective.  
• Installation instructions are provided by host system documentation or with any additionally purchased drive  
installation software. If necessary see Section 10 for Seagate support services telephone numbers.  
• Do not remove the manufacturer’s installed labels from the drive and do not cover with additional labels, as  
the manufacturer labels contain information required when servicing the product.  
Formatting  
• It is not necessary to low level format this drive. The drive is shipped from the factory low level formatted in  
512 byte sectors.  
• Reformat the drive if a different spare sector allocation scheme is selected.  
• High level formatting the drive involves assigning one or more partitions or logical drives to the drive volume.  
Follow the instructions in the system manuals for the system into which the drive is to be installed.  
8.1  
Drive ID/option select header  
Figures 10 through 12 show views of the drive ID select jumper connectors. Figures 13 and 14 show the J2  
option select jumper connectors for all models. Figure 12 shows the drive’s J5-Auxiliary jumper connector. Both  
J5-Auxiliary and J6 have pins for selecting drive ID and for connecting the remote LED cable. Only one or the  
other should be used, although using both at the same time would not damage the drive. The notes following  
the figures describe the functions of the various jumper positions on the connectors J2, J5-Auxiliary and J6.  
Suggested part number for the jumpers used on J2 is Molex 52747-0211 (Seagate part number 77679052). A  
bag with the two jumper plug types is shipped with the standard OEM drives.  
                                                             
36  
Barracuda 36ES2 Product Manual, Rev. B  
Drive  
Front  
Jumper Plug  
(enlarged to  
show detail)  
Pin 1  
[1] [5]  
J6  
L
E
D
R
E
S
Reserved  
A
A A A  
1 0  
3
2
SCSI ID = 0  
(default)  
SCSI ID = 1  
SCSI ID = 2  
SCSI ID = 3  
SCSI ID = 4  
SCSI ID = 5  
SCSI ID = 6  
SCSI ID = 7  
SCSI ID = 8  
SCSI ID = 9  
SCSI ID = 10  
SCSI ID = 11  
SCSI ID = 12  
SCSI ID = 13  
SCSI ID = 14  
SCSI ID = 15  
[2]  
Shipped with cover installed.  
[5]  
Reserved  
Pins  
Do not install jumpers;  
Host  
[4]  
retain cover.  
11  
9
7
5
3
1
Alternate  
Usage Plug:  
8
6
4
2
+5V  
Ground  
[6]  
Drive Activity LED  
Dashed area is optional host circuitry (external to the drive)  
connected to host supplied optional usage plug.  
[4]  
[5] Do not connect anything to pins 13-20.  
Figure 10. J6 jumper header for LW models  
 
Barracuda 36ES2 Product Manual, Rev. B  
37  
Drive  
Front  
Jumper Plug  
(enlarged to  
show detail)  
Pin 1  
[1][5]  
J6  
L R R  
E E E  
D S S  
Reserved  
A
A
A
0
2
1
SCSI ID = 0  
SCSI ID = 1  
SCSI ID = 2  
SCSI ID = 3  
SCSI ID = 4  
SCSI ID = 5  
SCSI ID = 6  
SCSI ID = 7  
(default)  
Shipped with cover installed.  
[3]  
[5]  
Reserved  
Pins  
Do not install jumpers;  
Host  
[4]  
retain cover.  
11  
9
7
5
3
1
Alternate  
Usage Plug:  
6
4
2
+5V  
Ground  
[6]  
Drive Activity LED  
Dashed area is optional host circuitry (external to the drive)  
connected to host supplied optional usage plug.  
[4]  
[5] Do not connect anything to pins 13-20.  
Figure 11. J6 jumper header for N model  
 
38  
Barracuda 36ES2 Product Manual, Rev. B  
Drive HDA (rear view, PCB facing downward)  
J5  
Pin 1  
[1] [2]  
Pin 1  
+5V Ground  
4P  
3P 2P  
1P  
[2]  
(default)  
J1-DC Power  
68 Pin  
SCSI I/O Connector  
J1  
SCSI ID = 0  
SCSI ID = 1  
SCSI ID = 2  
SCSI ID = 3  
SCSI ID = 4  
SCSI ID = 5  
PCB  
SCSI ID = 6  
SCSI ID = 7  
For ID selection use  
jumpers as shown or  
connect a cable for  
remote switching as  
shown below.  
SCSI ID = 8  
SCSI ID = 9  
SCSI ID = 10  
SCSI ID = 11  
SCSI ID = 12  
SCSI ID = 13  
SCSI ID = 14  
SCSI ID = 15  
A
A
A
A
3
2
1
0
Pins 1, 3, 5, and 7 are  
optional connections to  
switching circuits in host  
equipment to establish  
drive ID.  
Reserved  
Host [4]  
Alternate  
N.C.  
11  
9
7
5
6
3
4
1
2
Usage Plug  
A
A
A
A
3
0
1
2
Remote Switches  
Pins 2, 4, 6, and 8 are  
normally not grounded.  
They are driven low (ground)  
for 250 ms after a Reset  
or PWR ON to allow drive to  
read SCSI ID selected.  
12 10 8  
+5V  
N.C.  
Ground  
+5V  
[6]  
Drive Activity LED  
[4]  
Dashed area is optional host circuitry (external to the  
drive) connected to host supplied optional usage plug.  
Figure 12. J5 jumper header (on LW models only)  
 
Barracuda 36ES2 Product Manual, Rev. B  
39  
J2  
Pin 1  
R R T  
S D MW P E E P  
E S E P D S S 1  
Jumper  
Positions  
Force single-ended bus mode  
Delay Motor Start  
Enable Remote Motor Start  
Write Protect  
Parity Disable  
Reserved  
*Additional notes on these  
functions in section 8.1.2.  
[3]  
(applies to ’LW’ model only)  
Term. Power to SCSI Bus  
J6  
J2  
J2  
Jumper Plug  
(enlarged to  
show detail)  
Figure 13. J2 option select header (for LW models)  
J2  
Pin 1  
R T T  
T D MW P E P P  
E S E P D S 2 1  
Jumper  
Positions  
[1]  
Terminator Enable  
Delay Motor Start  
Enable Motor Start  
Write Protect  
Parity Disable  
Term. Power from Drive  
Term. Power to SCSI Bus  
Term. Power from SCSI Bus  
[3]  
*Additional notes on these  
functions in section 8.1.2.  
J2  
Jumper Plug  
(enlarged to  
show detail)  
J6  
J2  
Figure 14. J2 option select header (for N models)  
   
40  
Barracuda 36ES2 Product Manual, Rev. B  
8.1.1  
Notes for Figures 14 through 18  
[1] Notes explaining the functions of the various jumpers on jumper header connectors J2, J5, and J6 are  
given here and in Section 8.1.2. The term “default” means as standard OEM units are configured with a  
jumper on those positions when shipped from factory. Off” means no jumper is installed; “On” means a  
jumper is installed. OFF or ON underlined is factory default condition.  
The PCBA on LC models does not have connector J5. The J5 connector signals conform to SFF-8009  
Revision 2.0, Unitized Connector for Cabled Drives, signal assignments for auxiliary connectors.  
[2] These signals are also on J1 I/O connector (J5, Pins 1-12). See Figure 12.  
[3] Voltage supplied by the drive.  
[4] Dashed area is optional host circuitry (external to the drive) connected to host supplied optional usage  
plug.  
[5] Do not connect anything to J5 pins 9 and 12 or J6 pins 13-20.  
[6] Connect an external Drive Activity LED to J6 pins 11 and 12 (see figures 10 and 11), or to J5 pin 8 (see  
Figure 12) and the drives +5V power source, through an appropriately sized current limiting resistor. The  
drive provides an internal 150 ohm current limiting resistor for the J6 connection.  
         
Barracuda 36ES2 Product Manual, Rev. B  
41  
8.1.2  
Function description  
J2  
jumper  
installation  
Jumper function description  
TE (Applies only to the N models)  
On  
With the jumper installed, the onboard (non-removable) terminator circuits are enabled (con-  
nected to the I/O lines).  
Off  
Terminator circuits not enabled (not connected to I/O lines). Default is jumper installed.  
SE (Applies only to the LW model)  
On  
Off  
Forces drive to use single-ended I/O drivers/receivers only.  
Drive can operate on the interface in low voltage differential mode or single-ended,  
depending on the voltage state of the I/O “DIFFSNS” line. Default is SE jumper not installed.  
DS  
Off  
Off  
On  
ME  
Off  
On  
Off  
Spindle starts immediately after power up—Default setting.  
Drive spindle does not start until Start Unit command received from host.  
Spindle Startup is delayed by SCSI ID times12 seconds after power is applied, i.e., drive 0  
spindle starts immediately when DC power connected, drive 1 starts after 12 second delay,  
drive 2 starts after 24 second delay, etc.  
On  
On  
Drive spindle starts when Start Unit command received from host. Delayed start feature is  
overridden and does not apply when ME jumper is installed.  
WP  
On  
Off  
Entire drive is write protected.  
Drive is not write protected. Default is WP jumper not installed.  
PD  
On  
Off  
Parity checking and parity error reporting by the drive is disabled.  
Drive checks for parity and reports result of parity checking to host.  
Default is PD jumper not installed.  
TP1 (Applies only to the LW and N models)  
Off  
On  
No terminator power is connected to SCSI bus I/O cable [1]. No jumpers on is factory default.  
Drive supplies power to SCSI bus I/O cable [1]. A jumper on the TP1 position may be needed  
to power external terminators (see Section 9.8 and Figure 21).  
TP2 (Applies only to the N models)  
On  
Off  
Connects terminator power to the drive’s internal terminators [2] (for single-ended I/O only).  
No power is connected to the drives internal terminators. Default is jumper installed.  
[1] See Figure 13 for pins used for Termpower.  
[2] See Figure 14 for pins used for Termpower.  
                                                   
42  
Barracuda 36ES2 Product Manual, Rev. B  
8.1.3  
Drive orientation  
The balanced rotary arm actuator design of the drive allows it to be mounted in any orientation. All drive perfor-  
mance characterization, however, has been done with the drive in horizontal (discs level) and vertical (drive on  
its side) orientations, and these are the two preferred mounting orientations.  
8.2  
Cooling  
Cabinet cooling must be designed by the customer so that the ambient temperature immediately surrounding  
the drive will not exceed temperature conditions specified in Section 6.4.1, “Temperature.Specific consider-  
ation should be given to make sure adequate air circulation is present around the printed circuit board (PCB) to  
meet the requirements of Section 6.4.1, “Temperature.”  
8.2.1  
Air flow  
The rack, cabinet, or drawer environment for the drive must provide heat removal from the electronics and  
head and disc assembly (HDA). You should confirm that adequate heat removal is provided using the temper-  
ature measurement guidelines described in Section 6.4.1.  
Forced air flow may be required to keep temperatures at or below the specified case temperatures, in which  
case the drive should be oriented, or air flow directed, so that the least amount of air flow resistance is created  
while providing air flow to the electronics and HDA. Also, the shortest possible path between the air inlet and  
exit should be chosen to minimize the travel length of air heated by the drive and other heat sources within the  
rack, cabinet, or drawer environment.  
If forced air is determined to be necessary, possible air-flow patterns are shown in Figure 15. The air-flow pat-  
terns are created by one or more fans, either forcing or drawing air as shown in the illustrations. Conduction,  
convection, or other forced air-flow patterns are acceptable as long as the temperature measurement guide-  
lines of Section 6.4.1 are met.  
Above unit  
Under unit  
Note. Air flows in the direction shown (back to front)  
or in reverse direction (front to back)  
Above unit  
Under unit  
Note. Air flows in the direction shown or  
in reverse direction (side to side)  
Figure 15. Air flow (suggested)  
                                           
Barracuda 36ES2 Product Manual, Rev. B  
8.3 Drive mounting  
43  
When mounting the drive using the bottom holes (x-y plane in Figure 7) care must be taken to ensure that the  
drive is not physically distorted due to a stiff non-flat mounting surface. The allowable mounting surface stiff-  
ness is 80 lb/in (14.0 N/mm). The following equation and paragraph define the allowable mounting surface stiff-  
ness:  
k * x = F < 15lb = 67N  
where ‘k’ represents the mounting surface stiffness (units of lb/in or N/mm), and ‘x’ represents the out-of-plane  
mounting surface distortion (units of inches or millimeters). The out-of-plane distortion (‘x’) is determined by  
defining a plane with three of the four mounting points fixed and evaluating the out-of-plane deflection of the  
fourth mounting point when a known force (F) is applied to the fourth point.  
Note. Before mounting the drive in any kind of 3.5-inch to 5.25-inch adapter frame, verify with Seagate Tech-  
nology that the drive can meet the shock and vibration specifications given herein while mounted in  
such an adapter frame. Adapter frames that are available may not have a mechanical structure capa-  
ble of mounting the drive so that it can meet the shock and vibration specifications listed in this man-  
ual.  
8.4  
Grounding  
Signal ground (PCBA) and HDA ground are connected together in the drive and cannot be separated by the  
user. The equipment in which the drive is mounted is connected directly to the HDA and PCBA with no electri-  
cally isolating shock mounts. If it is desired for the system chassis to not be connected to the HDA/PCBA  
ground, the systems integrator or user must provide a nonconductive (electrically isolating) method of mount-  
ing the drive in the host equipment.  
Increased radiated emissions may result if you do not provide the maximum surface area ground connection  
between system ground and drive ground. This is the system designer’s and integrator’s responsibility.  
                                 
44  
Barracuda 36ES2 Product Manual, Rev. B  
Barracuda 36ES2 Product Manual, Rev. B  
45  
9.0  
Interface requirements  
This section partially describes the interface requirements as implemented on the drives.  
9.1 General description  
This section describes in essentially general terms the interface requirements supported by the Barracuda  
36ES2. No attempt is made to describe all of the minute details of conditions and constraints that must be con-  
sidered by designers when designing a system in which this family of drives can properly operate. Seagate  
declares that the drives operate in accordance with the appropriate ANSI Standards referenced in various  
places herein, with exceptions as noted herein or in the Seagate SCSI Interface Product Manual, part number  
75789509.  
9.2  
Table 4 lists the messages supported by the SCSI-2 and SCSI-3 modes of the Barracuda 36ES2 family drives.  
Table 4: SCSI messages supported by Barracuda 36ES2 family drives  
SCSI interface messages supported  
Supported by  
SCSI-2/3  
Message name  
Message code  
Abort  
06h  
Y
Y
Y
N
Y
Y
Y
Y
Y
Y
Y
N
Y
Y
Y
Y
Y
N
Y
Y
Abort-tag  
0Dh  
0Ch  
16h  
Bus device reset  
Clear ACA  
Clear queue  
0Eh  
00h  
Command complete  
Continue I/O process  
Disconnect  
12h  
04h  
Extended messages  
Identify  
80h-FFh  
23h  
Ignore wide residue (two bytes)  
Initiate recovery  
0Fh  
05h  
Initiator detected error  
Linked command complete  
Linked command complete with flag  
Message parity error  
Message reject  
0Ah  
0Bh  
09h  
07h  
Modify data pointer  
No operation  
08h  
Parallel Protocol Request  
Queue tag messages (two bytes)  
ACA  
[1] [2]  
24h  
21h  
22h  
20h  
10h  
03h  
02h  
N
Y
Y
Y
N
Y
Y
Y
Y
N
Y
Head of queue tag  
Ordered queue tag  
Simple queue tag  
Release recovery  
Restore pointers  
Save data pointer  
Synchronous data transfer req.  
Target transfer disable  
Terminate I/O process  
Wide data transfer request  
13h  
11h  
           
46  
Barracuda 36ES2 Product Manual, Rev. B  
Notes.  
[1] Extended messages (see the SCSI Interface Product Manual, part number 75789509).  
[2] Supports all options except qas_req and iu_req.  
9.3  
SCSI interface commands supported  
Table 5 following lists the SCSI interface commands that are supported by the drive. OEM standard drives are  
shipped set to operate in Ultra160 mode.  
Table 5:  
Commands supported by Barracuda 36ES2 family drives  
Command  
code  
Supported by  
SCSI-2/3  
Command name  
Change definition  
Compare  
Copy  
Copy and verify  
Format unit [1]  
Block Format  
Bytes from index  
Physical sector format  
DPRY bit supported  
DCRT bit supported  
STPF bit supported  
IP bit supported  
40h  
39h  
18h  
3Ah  
04h  
N
N
N
N
Y
N
Y
Y
N
Y
Y
Y
Y
Y
N
Y
Y
Y
Y
Y
Y
Y
Y
N
Y
N
Y
Y
N
N
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
DSP bit supported  
IMMED bit supported  
VS (vendor specific)  
Inquiry (see Table 7 for Inquiry data)  
Date code page (C1h)  
Device Behavior page (C3h)  
Firmware numbers page (C0h)  
Implemented operating def page (81h)  
Jumper settings page (C2h)  
Supported Vital product data page (00h)  
Unit serial number page (80h)  
Lock-unlock cache  
Log select  
DU bit  
DS bit  
TSD bit  
ETC bit  
TMC bit  
LP bit  
Log sense  
Cache statistics page (37h)  
Non-medium error page (06h)  
Pages supported list (00h)  
Power-on time page (3Eh)  
Read error counter page (03h)  
Drive self-test page (10h)  
S.M.A.R.T. attribute log page (30h)  
Verify error counter page (05h)  
12h  
36h  
4Ch  
4Dh  
             
Barracuda 36ES2 Product Manual, Rev. B  
47  
Table 5:  
Commands supported by Barracuda 36ES2 family drives (Continued)  
Command  
code  
Supported by  
SCSI-2/3  
Command name  
Write error counter page (02h)  
Mode select (same pages as Mode Sense 1Ah)  
Mode select (10) (same pages as Mode Sense 1Ah)  
Capacity Programming  
Mode sense  
Caching parameters page (08h)  
Control mode page (0Ah)  
Disconnect/reconnect (02h) (DTDC, DIMM not used)  
Error recovery page (01h)  
Format page (03h)  
Y
Y
Y
Y
Y
Y
Y
Y
15h  
55h  
1Ah  
Information exceptions control page (1Ch)  
Notch and Partition Page (0Ch)  
Power condition page (1Ah)  
Rigid disc drive geometry page (04h)  
Unit attention page (00h)  
Verify error recovery page (07h)  
Xor Control page (10h)  
Mode sense (10) (same pages as Mode Sense 1Ah)  
Prefetch  
Y
N
Y
Y
Y
Y
N
Y
N
Y
Y
5Ah  
34h  
08h  
3Ch  
25h  
37h  
B7h  
28h  
Read  
Read buffer (modes 0, 2, 3, Ah and Bh supported)  
Read capacity  
Read defect data (10)  
Read defect data (12)  
Read extended  
Y
Y
Y
Y
DPO bit supported  
Y
FUA bit supported  
Y
Read long  
Reassign blocks  
Rebuild  
Receive diagnostic results  
Supported diagnostics pages (00h)  
Translate page (40h)  
3Eh  
07h  
81h  
1Ch  
Y
Y
N
Y
Y
Y
Regenerate  
Release  
Release (10)  
Request sense  
82h  
17h  
57h  
03h  
N
Y
Y
Y
Actual retry count bytes  
Deferred error supported  
Extended sense  
Y
Y
N
Y
Field pointer bytes  
Reserve  
3rd party reserve  
Extent reservation  
Reserve (10)  
16h  
56h  
Y
Y
N
Y
3rd part reserve  
Y
Extent reservation  
N
48  
Barracuda 36ES2 Product Manual, Rev. B  
Commands supported by Barracuda 36ES2 family drives (Continued)  
Table 5:  
Command  
code  
Supported by  
SCSI-2/3  
Command name  
Rezero unit  
01h  
31h  
30h  
32h  
0Bh  
2Bh  
1Dh  
Y
N
N
N
Y
Y
Y
Y
Y
Y
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Search data equal  
Search data high  
Search data low  
Seek  
Seek extended  
Send diagnostics  
Supported diagnostics pages (00h)  
Translate page (40h)  
DST (logical unit self-test diagnostics)  
Set limits  
Start unit/stop unit (spindle ceases rotating) (1Ch)  
Synchronize cache  
Test unit ready  
Verify  
DPO bit supported  
BYTCHK bit  
Write  
Write and verify  
DPO bit  
BYTCHK bit  
Write buffer (modes 0, 2, supported)  
Firmware download option  
33h  
1Bh  
35h  
00h  
2Fh  
0Ah  
2Eh  
3Bh  
2Ah  
(modes 5, 7, Ah and Bh supported) [3]  
Write extended  
DPO bit  
Y
Y
Y
Y
Y
N
N
N
N
N
N
FUA bit  
Write long  
Write same  
PBdata  
LBdata  
XDRead  
XDWrite  
XDWrite extended  
XPWrite  
3Fh  
41h  
52h  
50h  
80h  
51h  
[1] The drive can format to any even number of bytes per sector from 512 to 4,096.  
[2] Tables 8 and 9 show how individual bits are set and which are changeable by the host.  
[3] WARNING: A power loss during flash programming can result in firmware corruption. This usually makes  
the drive inoperable.  
           
Barracuda 36ES2 Product Manual, Rev. B  
49  
Table 6 lists the Standard Inquiry command data that the drive should return to the initiator per the format given  
in the SCSI Interface Product Manual, part number 75789509, Inquiry command section.  
Table 6:  
Barracuda 36ES2 family drive Standard Inquiry data  
Bytes  
Data (HEX)  
0-15  
00 00 [03]1 [12]2 8B 00 [01] [3E] 53  
53 54 [33] [33] [36] [39] [33] [38] [4C] [57]3 20 20 20 20 20 20 PRODUCT ID  
45  
41 47 41 54 45 20 VENDOR ID  
16-31  
32-47  
48-63  
64-79  
80-95  
96-111  
R# R# R#  
00 00 00  
00 00 00  
00 00 00  
00 43 6F  
R# S# S# S# S#  
00 00 00 00 00  
00 00 00 00 00  
00 00 00 00 00  
70 79 72 69 67  
S# S# S# S# 00 00 00 00  
0C 00  
00 00 00 00 00 00  
00  
00  
68  
61  
65  
00  
00  
74  
74  
73  
00 00 00 00 00 00  
00 00 00 00 00 00  
20 28 63 29 20 [32] COPYRIGHT  
65 20 41 6C 6C 20 NOTICE  
65 72 76 65 64 20  
112-127 [30] [30] [30]5 20 53 65 61 67  
128-143 72 69 67 68 74 73 20 72  
[ ]1 03 means SCSI-3 (Ultra160) implemented.  
[ ]2 02 means response data in SCSI-3 (Ultra160) format. In addition, 12 indicates that the drive uses the hier-  
archical addressing mode to assign LUNs to logical units (default is 12).  
R# Four ASCII digits representing the last four digits of the product Firmware Release number. This informa-  
tion is also given in the Vital Product Data page C0h, together with servo RAM and ROM release num-  
bers.  
S# Eight ASCII digits representing the eight digits of the product serial number.  
[ ]3 Bytes 18 through 25 reflect model of drive. The table above shows hex values for Model ST336938LW.  
Values for all models are listed below:  
ST336918N  
ST318418N  
ST318438LW  
33 33 36 39 31 38 4E 20  
33 31 38 34 31 38 4E 20  
33 31 38 34 33 38 4C 57  
[ ]5 Copyright Year - changes with actual year.  
   
50  
Barracuda 36ES2 Product Manual, Rev. B  
9.3.1  
Inquiry Vital Product data  
Instead of the standard Inquiry data shown in Table 6, the initiator can request several Vital Product Data  
pages by setting the Inquiry command EVPD bit to one. The SCSI Interface Product Manual, part number  
75789509, lists the Vital Product Data pages and describes their formats. A separate Inquiry command must  
be sent to the drive for each Vital Product Data page the initiator wants the drive to send back.  
Table 7 shows the Vital Product Data pages for the drives of this product manual. “Y” means reporting that par-  
ticular parameter is supported, but it may be different for each drive.  
Table 7:  
Vital product data pages  
Byte Page  
Supported  
Unit serial number page 80h  
0
1
2
3
Peripheral qualifier/peripheral device type  
Page code number  
Reserved  
80  
00  
14  
Y
Page length  
4-23 Product serial number  
Implemented operating definition page 81h  
0
1
2
3
4
5
6
Peripheral qualifier/peripheral device type  
Page code number  
81  
00  
03  
Y
Reserved  
Page length  
SAVIMP=0, current operating definition  
SAVIMP=0, default operating definition  
SAVIMP=0, supported operating definition  
Y
Y
Firmware numbers page C0h  
0
1
2
3
Peripheral qualifier/peripheral device type  
Page code number  
Reserved  
C0  
00  
38  
Y
Page length  
4-11 SCSI firmware release number  
12-19 Servo firmware release number  
20-27 SAP block point numbers (major/minor)  
28-31 Servo firmware release date  
32-35 Servo firmware release year  
36-43 SAP firmware release number  
44-47 SAP firmware release date  
48-51 SAP firmware release year  
52-55 SAP manufacturing key  
Y
Y
Y
Y
Y
Y
Y
Y
56-59 Servo firmware product families and product family member IDs Y  
Data code page C1h  
0
1
2
3
Peripheral qualifier/peripheral device type  
Page code number  
Reserved  
Y
C1  
00  
10  
Y
Page length  
4-11 Manufacture (ETF) date—MMDDYYYY  
12-19 SCSI firmware release date—MMDDYYYY  
Y
           
Barracuda 36ES2 Product Manual, Rev. B  
51  
Table 7:  
Vital product data pages (Continued)  
Byte Page  
Supported  
Jumper settings page C2h  
0
1
2
3
4
Peripheral qualifier/peripheral device type  
Y
Page code number  
Reserved  
C2  
00  
02  
Y
Page length  
SCSI ID, delayed motor start, motor start, write protect, parity  
enable  
5
Terminator enable  
[1]  
[1] “N” models support Terminator Enable.  
Vital Product data pages C3h, D1h, and D2h are supported vendor-specific pages. Descriptions of their usage  
are not available at this time.  
52  
Barracuda 36ES2 Product Manual, Rev. B  
9.3.2  
Mode Sense data  
The Mode Sense command provides a means for the drive to report its operating parameters to the initiator.  
The drive maintains four sets of Mode parameters, Default values, Saved values, Current values and Change-  
able values.  
Default values are hard coded in the drive firmware that is stored in flash EPROM nonvolatile memory on the  
drive PCBA. Default values can be changed only by downloading a complete set of new firmware into the flash  
EPROM. An initiator can request and receive from the drive a list of default values and use those in a Mode  
Select command to set up new current and saved values, where the values are changeable.  
Saved values are stored on the disk media using a Mode Select command. Only parameter values that are  
allowed to be changed can be changed by this method. See “Changeable values” defined below. Parameters  
in the saved values list that are not changeable by the Mode Select command get their values from the default  
values storage.  
Current values are volatile values currently being used by the drive to control its operation. A Mode Select  
command can be used to change these values (only those that are changeable). Originally, they are installed  
from saved or default values after a power on reset, hard reset, or Bus Device Reset message.  
Changeable values form a bit mask, stored in nonvolatile memory, that dictates which of the current values and  
saved values can be changed by a Mode Select command. A “one” allows a change to a corresponding bit; a  
“zero” allows no change. For example, in Table 8 refer to Mode page 01, in the row entitled “CHG”. These are  
hex numbers representing the changeable values for mode page 01. Note that bytes 04, 05, 06, and 07 are not  
changeable, because those fields are all zeros. If some changeable code had a hex value EF, that equates to  
the binary pattern 1110 1111. If there is a zero in any bit position in the field, it means that bit is not changeable.  
Bits 7, 6, 5, 3, 2, 1, and 0 are changeable, because those bits are all ones. Bit 4 is not changeable.  
Though the drive always reports non-zero values in bytes 00 and 01, those particular bytes are never change-  
able.  
The Changeable values list can only be changed by downloading new firmware into the flash EPROM.  
On standard OEM drives the Saved values are taken from the default values list and stored into the saved val-  
ues storage location on the media prior to shipping.  
When a drive is powered up, it takes saved values from the media and stores them to the current values stor-  
age in volatile memory. It is not possible to change the current values (or the saved values) with a Mode Select  
command before the drive is up to speed and is “ready.An attempt to do so results in a “Check Condition sta-  
tus being returned.  
Note. Because there may be several different versions of drive control firmware in the total population of  
drives in the field, the Mode Sense values given in the following tables may not exactly match those of  
some drives.  
                                             
Barracuda 36ES2 Product Manual, Rev. B  
53  
The following tables list the values of the data bytes returned by the drive in response to the Mode Sense com-  
mand pages for SCSI-2/SCSI-3 implementation (see the SCSI Interface Product Manual, part number  
75789509).  
Definitions:  
DEF = Default value. Standard drives are shipped configured this way.  
CHG= Changeable bits; indicates if current and saved values are changeable.  
Note. Saved values for OEM drives are normally the same as the default values.  
Table 8:  
Bytes  
Mode sense data, ST336938 and ST336918 values (SCSI-2/3 implementation)  
00 01 02 03 04 05 06 07 08 09 10 11 12  
13 14 15 16 17 18 19 20 21 22 23  
Mode  
Sense  
Data  
00 a2 00 10 00 00 00 08 04 4d 53 b6 00  
00 02 00  
Mode  
Page  
<-----------------------------Mode Page 10 Byte Header Data and Parameter Data Bytes--------------------------->  
01 DEF 81 0a c0 0b f0 00 00 00 0f 00 ff  
01 CHG 81 0a ff ff 00 00 00 00 ff 00 ff  
ff  
ff  
02 DEF 82 0e 80 80 00 0a 00 00 00 00 00 00 00  
02 CHG 82 0e ff ff 00 00 00 00 00 00 00 00 87  
00 00 00  
00 00 00  
03 DEF 83 16 1b 1e 00 00 00 88 00 00 02 84 02  
03 CHG 83 16 00 00 00 00 00 00 00 00 00 00 00  
00 00 01 00 63 00 54 40 00 00 00  
00 00 00 00 00 00 00 00 00 00 00  
04 DEF 84 16 00 dc 0c 02 00 00 00 00 00 00 00  
04 CHG 84 16 00 00 00 00 00 00 00 00 00 00 00  
00 00 00 00 00 00 00 1c 20 00 00  
00 00 00 00 00 00 00 00 00 00 00  
07 DEF 87 0a 00 0b f0 00 00 00 00 00 ff  
ff  
ff  
07 CHG 87 0a 0f ff  
00 00 00 00 00 00 ff  
08 DEF 88 12 14 00 ff  
ff  
00 00 ff  
ff ff  
ff  
ff  
ff  
ff  
00  
10 00 00 00 00 00 00  
08 CHG 88 12 b5 00 00 00 ff  
00 00 a0[1] ff  
00 00 00 00 00 00  
0A DEF 8a 0a 02 00 00 00 00 00 00 00 05 ef  
0A CHG 8a 0a 03 f1 00 00 00 00 00 00 00 00  
1A DEF 9a 0a 00 03 00 00 00 01 00 00 00 04  
1A CHG 9a 0a 00 03 00 00 00 00 00 00 00 00  
1C DEF 9c 0a 00 00 00 00 00 00 00 00 00 01  
1C CHG 9c 0a 8d 0f ff  
ff  
ff  
ff  
ff  
ff  
ff  
ff  
00 DEF 80 02 80 00 0f 00 00 00  
00 CHG 80 02 f7 40 0f 00 00 00  
Read capacity data  
04 4d 53 b5 00 00 02 00  
[1] Though byte 12, bit 7 (A0) is shown as changeable, the FSW function governed by that bit is not imple-  
mented by this drive.  
                 
54  
Barracuda 36ES2 Product Manual, Rev. B  
Mode sense data, ST318438 and ST318418 values (SCSI-2/3 implementation)  
Table 9:  
Bytes  
00 01 02 03 04 05 06 07 08 09 10 11 12  
13 14 15 16 17 18 19 20 21 22 23  
Mode  
Sense  
Data  
00 a2 00 10 00 00 00 08 02 51 c8 01 00  
00 02 00  
Mode  
Page  
<-----------------------------Mode Page 10 Byte Header Data and Parameter Data Bytes--------------------------->  
01 DEF 81 0a c0 0b f0 00 00 00 0f 00 ff  
01 CHG 81 0a ff ff 00 00 00 00 ff 00 ff  
ff  
ff  
02 DEF 82 0e 80 80 00 0a 00 00 00 00 00 00 00  
02 CHG 82 0e ff ff 00 00 00 00 00 00 00 00 87  
00 00 00  
00 00 00  
03 DEF 83 16 1b 1e 00 00 00 88 00 00 02 84 02  
03 CHG 83 16 00 00 00 00 00 00 00 00 00 00 00  
00 00 01 00 63 00 54 40 00 00 00  
00 00 00 00 00 00 00 00 00 00 00  
04 DEF 84 16 00 67 42 02 00 00 00 00 00 00 00  
04 CHG 84 16 00 00 00 00 00 00 00 00 00 00 00  
00 00 00 00 00 00 00 1c 20 00 00  
00 00 00 00 00 00 00 00 00 00 00  
07 DEF 87 0a 00 0b f0 00 00 00 00 00 ff  
ff  
ff  
07 CHG 87 0a 0f ff  
00 00 00 00 00 00 ff  
08 DEF 88 12 14 00 ff  
ff  
00 00 ff  
ff ff  
ff  
ff  
ff  
ff  
00  
10 00 00 00 00 00 00  
08 CHG 88 12 b5 00 00 00 ff  
00 00 a0[1] ff  
00 00 00 00 00 00  
0A DEF 8a 0a 02 00 00 00 00 00 00 00 01 8d  
0A CHG 8a 0a 03 f1 00 00 00 00 00 00 00 00  
1A DEF 9a 0a 00 03 00 00 00 01 00 00 00 04  
1A CHG 9a 0a 00 03 00 00 00 00 00 00 00 00  
1C DEF 9c 0a 00 00 00 00 00 00 00 00 00 01  
1C CHG 9c 0a 8d 0f ff  
ff  
ff  
ff  
ff  
ff  
ff  
ff  
00 DEF 80 02 80 00 0f 00 00 00  
00 CHG 80 02 f7 40 0f 00 00 00  
Read capacity data  
02 51 c8 00 00 00 02 00  
[1] Though byte 12, bit 7 (A0) is shown as changeable, the FSW function governed by that bit is not imple-  
mented by this drive.  
   
Barracuda 36ES2 Product Manual, Rev. B  
9.4 SCSI bus conditions and miscellaneous features supported  
55  
Asynchronous SCSI bus conditions supported by the drive are listed below. These conditions cause the SCSI  
device to perform certain actions and can alter the SCSI bus phase sequence. Other miscellaneous operating  
features supported are also listed here. Refer to the SCSI Interface Product Manual, part number 75789509,  
for details.  
Table 10:  
SCSI bus conditions and other miscellaneous features  
Condition/features supported:  
Supported  
Conditions or feature  
Y
Y
N
Y
Y
Y
Y
Y
N
Y
Y
Y
Y
N
Y
Y
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
50 and 68 pin interface connectors  
1 Mbyte data buffer  
Active termination disabled via jumper  
Terminator power from drive power connector and to SCSI bus option  
Terminator power from drive power connector option  
Terminator power from SCSI bus pin 26 option  
Terminator power from SCSI I/O cable pin 26  
Active termination enabled (N models only)  
Adaptive caching  
Adaptive read look-ahead  
Arbitrating system  
ASYNC burst rate of 5 Mbytes/sec.—single-ended  
Asynchronous data transfer  
Asynchronous event notification  
Attention condition  
Audio video recovery scheme  
Automatic adaptive cache (customer unique option)  
Capacity programming  
Command overhead less than 500 USEC, typ.  
Contingent allegiance condition  
Deferred error handling  
Delayed motor start  
Disconnect/reconnect  
Embedded servo  
Firmware downloadable via SCSI interface  
Flag and link bits in control byte supported  
Format progress indication  
Full automatic read and write reallocation  
Hot plugging, with bus active  
Immediate status on Format Unit command  
Immediate status on Start/Stop command  
Immediate status on Synchronize cache  
Linked commands—customer unique options  
Low voltage differential SCSI (LVD)  
Motor start enable  
Multi-initiator  
Multi-mode drivers/receivers (single-ended/differential)  
       
56  
Barracuda 36ES2 Product Manual, Rev. B  
Supported  
Conditions or feature  
Y
Parameter rounding  
Y
Power management, SCSI-3  
Y
Queue tagging (up to 64 Que tags supported)  
Read look ahead crossing cylinder boundaries  
Relative addressing—customer unique options  
Y
N
Y
Reporting actual retry count in Extended Sense bytes 15, 16 and 17.  
Reset condition  
Y
Y
RPS (rotational position seek/sort)  
S2 bit  
Y
SCA-2  
Y
SCA connector (optional)  
SCSI ID accessibility to front end (J6)  
SCSI-3 SPI compliant  
Y
Y
Variable Sector size, 512 to 4,096 in 2 byte multiples  
Segmented caching  
Y
Y
S.M.A.R.T. (Self-Monitoring Analysis and Reporting Technology)  
Sparing scheme per cylinder  
N
N
N
Y
Sparing scheme per track  
Sparing scheme per volume  
Sparing scheme per zone  
Y
Strict bit support  
Y
Sustained transfer rate of 3 Mbytes/sec.—single-ended  
Sync spindles—rotational position offset  
Synchronized (locked) spindle operation  
Synchronous data transfer  
N
N
Y
Y
Tagged command queuing 64 deep  
Target initiated SDTR  
Y
N
Y
TTD/CIOP  
Ultra SCSI, 20 Mbytes/sec.  
Y
Ultra-2 SCSI, 40 Mbytes/sec.  
Y
Ultra160 SCSI, 80 Mbytes/sec. (LVD, single transition only)  
Ultra160 SCSI, 160 Mbytes/sec. (LVD, double transition only)  
Write protected  
Y
Y
N
Zero latency read  
Supported  
Status supported  
Y
Y
Y
Y
Y
Y
Y
Y
N
Good  
Check condition  
Condition met/good  
Busy  
Intermediate/good  
Intermediate/condition met/good  
Reservation conflict  
Queue full  
Auto contingent allegiance active  
Barracuda 36ES2 Product Manual, Rev. B  
57  
9.5  
Synchronous data transfer  
9.5.1  
Synchronous data transfer periods supported  
Table 11 and Section 9.5.2 list Synchronous Data transfer periods supported by the drive. The data transfer  
period to be used by the drive and the initiator is established by an exchange of messages during the Message  
Phase of operation. See the section on message protocol in the SCSI Interface Product Manual, part number  
75789509.  
Table 11:  
Synchronous data transfer periods  
Transfer period  
(nanoseconds)  
Transfer rate  
(megatransfers/second)  
M (decimal)  
9
12.5  
25  
20.0  
10  
12  
25  
50  
50  
100  
200  
10.0  
5.0  
[1] This transfer rate is only allowed when using the LVD interface.  
9.5.2  
The maximum value supported by the Barracuda 36ES2 family drives for REQ/ACK offset is 63 (3Fh).  
9.6 Physical interface  
REQ/ACK offset  
This section describes the connectors, cables, signals, terminators and bus timing of the DC and SCSI I/O  
interface. See Section 9.8 and Section 9.9 for additional terminator information.  
Figures 16 and 17 show the locations of the DC power connector, SCSI interface connector, drive select head-  
ers, and option select headers.  
Details of the physical, electrical and logical characteristics are given in sections following, while the SCSI  
operational aspects of Seagate drive interfaces are given in the SCSI Interface Product Manual, part number  
75789509.  
9.6.1  
DC cable and connector  
N and LW model drives receive DC power through a 4 pin connector (see Figures 22 and 23 for pin assign-  
ments) mounted at the rear of the main PCBA. Recommended part numbers of the mating connector are listed  
below, but equivalent parts may be used.  
Type of cable  
Connector  
Contacts (20-14 AWG)  
14 AWG  
MP 1-480424-0  
AMP 60619-4 (Loose Piece)  
AMP 61117-4 (Strip)  
                                                     
58  
Barracuda 36ES2 Product Manual, Rev. B  
Pin  
1P  
2P  
3P  
4P  
Power  
+12V  
+12V ret  
+ 5V ret  
+ 5V  
J1  
4P 3P 2P 1P  
DC Power  
Connector  
Pin 1  
Pin 1  
J1  
SCSI I/O Connector  
J6  
Figure 16. N model drive physical interface (50-pin SCSI I/O connector)  
 
Barracuda 36ES2 Product Manual, Rev. B  
59  
Pin  
Power  
+12V  
+12V ret  
+ 5V ret  
+ 5V  
1P  
2P  
3P  
4P  
J1  
Pin 1  
J5  
Pin 1  
J1-DC Power  
4P 3P 2P 1P  
PCBA  
J1-DC Power  
Pin 1P  
J5  
Pin 1  
J1  
Pin 1  
68 Pin  
SCSI I/O  
Connector  
J2  
J6  
Figure 17. LW model drive physical interface (68-pin J1 SCSI I/O connector)  
 
60  
Barracuda 36ES2 Product Manual, Rev. B  
9.6.2  
SCSI interface physical description  
The drive models described by this product manual support the physical interface requirements of the Ultra160  
SCSI Parallel Interface-3 (SPI-3) standards as defined in American National Standard document X3T10/1302D  
revision 14, and operate compatibly at the interface with devices that support earlier SCSI-2 and SCSI-3 stan-  
dards. It should be noted that this is only true if the systems engineering has been correctly done, and if earlier  
SCSI-2 and SCSI-3 devices respond in an acceptable manner (per applicable SCSI Standards) to reject newer  
Ultra160 SCSI protocol extensions that they don’t support.  
The drives documented in this manual support single-ended and low voltage differential physical interconnects  
(hereafter referred to as SE and LVD, respectively) as described in the ANSI SPI-3 standard. These drives  
implement driver and receiver circuits that can operate either SE or LVD. However, they cannot switch dynam-  
ically between SE and LVD operation.  
The drives typically operate on a daisy-chain interface in which other SCSI devices are also operating. Devices  
on the daisy chain must all operate in the same mode, either SE or LVD, but not a mixture of these. On the  
interface daisy chain, all signals are common between all devices on the chain, or bus, as it is also called. This  
daisy chain of SCSI devices must be terminated at both ends with the proper impedance in order to operate  
correctly. Do not terminate intermediate SCSI devices. In some cases, the SCSI devices at each end have  
onboard termination circuits that can be enabled by installation of a jumper plug (TE) on the device. These ter-  
mination circuits receive power from either a source internal to the device, or from a line in the interface cable  
specifically powered for that purpose. LW model drives do not have onboard termination circuits. Some type of  
external termination circuits must be provided for these drives by the end user or designers of the equipment  
into which the drives will be integrated. See Standard X3T10/1302D, sections 6.4 and 6.5 for the maximum  
number of devices that can successfully operate at various interface transfer rates on SE and LVD daisy  
chains.  
Table 12 shows the interface transfer rates supported by the various drive models defined in this manual.  
Table 12:  
Interface transfer rates supported  
Maximum transfer rate  
Interface type/  
drive models  
Asynchronous Fast-5  
Fast-10  
Fast-20  
Fast-40  
Fast-80  
SE  
ST336918N  
ST336938LW  
yes  
yes  
yes  
yes  
yes  
yes  
yes  
yes  
no  
no  
LVD  
yes  
yes  
9.6.3  
SCSI interface cable requirements  
The characteristics of cables used to connect Ultra160 SCSI parallel interface devices are discussed in detail  
in Section 6 of ANSI Standard X3T10/1302D. The cable characteristics that must be considered when inter-  
connecting the drives described in this manual in a Ultra160 SCSI parallel, daisy-chain interconnected system  
are:  
• characteristic impedance (see Section 6.1)  
• propagation delay (see Section 6.1)  
• cumulative length (see sections 6.4 and 6.5)  
• stub length (see sections 6.4 and 6.5)  
• device spacing (see sections 6.4 and 6.5)  
To minimize discontinuances and signal reflections, cables of different impedances should not be used in the  
same bus. Implementations may require trade-offs in shielding effectiveness, cable length, number of loads  
and spacing, transfer rates, and cost to achieve satisfactory system operation. If shielded and unshielded  
cables are mixed within the same SCSI bus, the effect of impedance mismatch must be carefully considered.  
Proper impedance matching is especially important in order to maintain adequate margin at FAST-20 and  
FAST-40 SCSI transfer rates.  
Note. For LVD operation, twisted pair cables are recommended. For LVD Fast-40 operation, twisted pair  
cables are strongly recommended. For Fast-80 operation, twisted pair cables are required.  
         
Barracuda 36ES2 Product Manual, Rev. B  
9.6.4 Mating connectors  
61  
Part numbers for the different type connectors that mate with the various Barracuda 36ES2 I/O connectors are  
given in the sections following.  
9.6.4.1  
Mating connectors for N model drives  
N model drives require a nonshielded cable with a 50-conductor connector consisting of two rows or 25 female  
contacts with adjacent contacts 100 mils apart.  
Recommended mating flat cable connector part numbers are:  
Closed end (for cable ends) [1] 3M-3425-7000  
3M-3425-7050  
W/O strain Relief, No Center Key  
With Strain Relief, No Center Key  
With Strain Relief, With Center Key  
Dupont-66900-290  
Open end (In daisy-chain) [1]  
3M-3425-6000  
3M-3425-6050  
Dupont-66900-250  
W/O strain Relief, No Center Key  
With Strain Relief, No Center Key  
With Strain Relief, With Center Key  
The drive device connector is a nonshielded 50-conductor connector consisting of two rows of 25 male pins  
with adjacent pins 100 mils apart. The connector is keyed (see Figure 18).  
Mating panel mount connector: 3M-CHE-2050-J01A10-KLE.  
Figure 18. Nonshielded 50-pin SCSI device connector used on N drives  
       
62  
Barracuda 36ES2 Product Manual, Rev. B  
’N’ Model  
Drive  
[6]  
[1]  
2 through X  
SCSI devices [4]  
SCSI ID 7 [5]  
Pin 1  
SCSI ID 1  
(check your  
adapter for Pin 1 location)  
[1]  
Host  
Adapter  
PCB  
SCSI ID 0  
[3]  
[2]  
[1] Closed end type 50-pin connector used. Terminators enabled.  
[2] Open end type (in-line application) connector used. Terminators disabled.  
[3] Host need not be on the end of the daisy-chain. Another device can be on the end with the terminator, the  
host having no terminator.  
[4] Total interface cable length must not exceed that specified in ANSI document X3T10/1302D (including  
host adapter/initiator). The cable length restriction limits the total number of devices allowed.  
[5] SCSI ID7 has highest arbitration priority, ID0 has lowest arbitration priority.  
[6] Last drive on the daisy chain.  
Figure 19. SCSI daisy chain interface cabling for N drives  
               
Barracuda 36ES2 Product Manual, Rev. B  
9.6.4.2 Mating connectors for LW model drives  
63  
The nonshielded cable connector shall be a 68 conductor connector consisting of two rows of 34 male contacts  
with adjacent contacts 0.050 inch (1.27 mm) apart.  
Recommended mating flat cable connector part numbers are:  
Amp Model 786096-7  
Amp Model 786090-7  
Amp Model 749925-5  
Female, 68-pin, panel mount  
Female, 68-pin, cable mount  
(50 mil conductor centers, 28 or 30 AWG wire)  
Use two, 34 conductor, 50 mil center flat cable with this connector.  
This type connector can only be used on cable ends. [1]  
Amp Model 88-5870-294-5 W/O Strain Relief (25 mil conductor centers, 30 AWG wire).  
Use either on cable ends or in cable middle section for daisy-chain  
installations [1].  
Amp Model 1-480420-0  
Berg 69307-012  
Power connector 4 circuit housing  
12-position, 2 x 6, 2 mm receptacle housing  
[1] See Figure 21.  
The drive device connector is a nonshielded 68 conductor connector consisting of two rows of 34 female pins  
with adjacent pins 50 mils apart. The connector is keyed by means of its shape (see Figure 20).  
Figure 20. Nonshielded 68 pin SCSI device connector used on LW drives  
             
64  
Barracuda 36ES2 Product Manual, Rev. B  
Note. Do not mix drives operating  
single-ended with drives  
operating differential on the  
daisy chain.  
’LW’ Model  
Drive  
[6]  
[1]  
2 through X  
SCSI devices [4]  
SCSI ID 7 [5]  
Pin 1  
(check your  
adapter for Pin 1 location)  
SCSI ID 1  
[1]  
Host  
Adapter  
PCB  
[3]  
[2]  
SCSI ID 0  
[1] Closed end type 68-pin connector used. Terminators enabled.  
[2] Open end type (in-line application) connector used.  
[3] Host need not be on the end of the daisy-chain. Another device can be on the end with the terminator, the  
host having no terminator.  
[4] Total interface cable length must not exceed that specified in ANSI document X3T10/1302D (including  
host adapter/initiator). The cable length restriction limits the total number of devices allowed.  
[5] SCSI ID7 has highest arbitration priority, then ID15 to ID8 (ID 8 very lowest).  
[6] Last drive on the daisy chain.  
[7] Open-end type 68-pin connector used. If end device, use external terminator and closed-end type 68-pin  
connector.  
Figure 21. SCSI daisy chain interface cabling for LW drives  
               
Barracuda 36ES2 Product Manual, Rev. B  
65  
Table 13:  
“N” model, single-ended I/O, 50 conductor, signal/contact assignments  
Connector  
contact  
number [13]  
Cable  
conductor  
number [12]  
Connector  
contact  
number [13]  
Signal  
name [1]  
Signal  
name [1]  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
1
1
2
2
–DB0  
–DB1  
–DB2  
–DB3  
–DB4  
–DB5  
–DB6  
–DB7  
–DBP  
GND  
3
3
4
4
5
7
5
7
6
8
6
8
9
9
10  
12  
14  
16  
18  
20  
22  
24  
26  
28  
30  
32  
34  
36  
38  
40  
42  
44  
46  
48  
50  
10  
12  
14  
16  
18  
20  
22  
24  
26  
28  
30  
32  
34  
36  
38  
40  
42  
44  
46  
48  
50  
11  
13  
15  
17  
19  
21  
23  
25*  
27  
29  
31  
33  
35  
37  
39  
41  
43  
45  
47  
49  
11  
13  
15  
17  
19  
21  
23  
25  
27  
29  
31  
33  
35  
37  
39  
41  
43  
45  
47  
49  
GND  
GND  
TERMPWR  
GND  
GND  
ATN  
GND  
–BSY  
–ACK  
–RST  
–MSG  
–SEL  
–C/D  
–REQ  
–I/O  
*CAUTION: Connector contact 25 must not be connected to ground at the host end or the drive end of the  
cable. If the I/O cable should accidently be plugged in upside down, terminator power on pin 26  
will be shorted to ground.  
Notes [ ]: See page following Table 15.  
           
66  
Barracuda 36ES2 Product Manual, Rev. B  
LW 68-conductor single-ended (SE) P cable signal/pin assignments [11]  
Table 14:  
Note. A minus sign preceding a signal name indicates that signal is active low.  
Connector  
contact  
number [3]  
Connector  
contact  
number [3]  
Signal  
name [1]  
Cable conductor  
number [2]  
Signal  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
TermPwr  
TermPwr  
Reserved  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
GND  
1
1
2
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
50  
51  
52  
53  
54  
55  
56  
57  
58  
59  
60  
61  
62  
63  
64  
65  
66  
67  
68  
–DB12  
–DB13  
–DB14  
–DB15  
–DBP1  
–DB0  
–DB1  
–DB2  
–DB3  
–DB4  
–DB5  
–DB6  
–DB7  
–DBP  
GND  
2
3
4
3
4
5
7
6
8
5
9
10  
12  
14  
16  
18  
20  
22  
24  
26  
28  
30  
32  
34  
36  
38  
40  
42  
44  
46  
48  
50  
52  
54  
56  
58  
60  
62  
64  
66  
68  
6
7
11  
13  
15  
17  
19  
21  
23  
25  
27  
29  
31  
33  
35  
37  
39  
41  
43  
45  
47  
49  
51  
53  
55  
57  
59  
61  
63  
65  
67  
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
GND  
TermPwr  
TermPwr  
Reserved  
GND  
ATN  
GND  
–BSY  
–ACK  
–RST  
–MSG  
–SEL  
–C/D  
–REQ  
–I/O  
–DB8  
–DB9  
–DB10  
–DB11  
Notes [ ]: See page following Table 15.  
 
Barracuda 36ES2 Product Manual, Rev. B  
67  
Table 15:  
LW 68-conductor LVD P cable signal/pin assignments [11]  
Note. A minus sign preceding a signal name indicates that signal is active low.  
Connector  
contact  
number [3]  
Connector  
contact  
number [3]  
Signal  
name [1]  
Cable conductor  
number [2]  
Signal  
+DB12  
+DB13  
+DB14  
+DB15  
+DBP1  
+DB0  
1
1
2
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
50  
51  
52  
53  
54  
55  
56  
57  
58  
59  
60  
61  
62  
63  
64  
65  
66  
67  
68  
–DB12  
–DB13  
–DB14  
–DB15  
–DBP1  
–DB0  
2
3
4
3
4
5
7
6
8
5
9
10  
12  
14  
16  
18  
20  
22  
24  
26  
28  
30  
32  
34  
36  
38  
40  
42  
44  
46  
48  
50  
52  
54  
56  
58  
60  
62  
64  
66  
68  
6
7
11  
13  
15  
17  
19  
21  
23  
25  
27  
29  
31  
33  
35  
37  
39  
41  
43  
45  
47  
49  
51  
53  
55  
57  
59  
61  
63  
65  
67  
+DB1  
–DB1  
+DB2  
8
–DB2  
+DB3  
9
–DB3  
+DB4  
+DB5  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
–DB4  
–DB5  
+DB6  
–DB6  
+DB7  
+DBP  
–DB7  
–DBP  
Ground  
Ground  
TermPwr  
TermPwr  
Reserved  
Ground  
ATN  
Ground  
DIFFSNS [8]  
TermPwr  
TermPwr  
Reserved  
Ground  
+ATN  
Ground  
+BSY  
Ground  
–BSY  
+ACK  
–ACK  
+RST  
+MSG  
+SEL  
–RST  
–MSG  
–SEL  
+C/D  
+REQ  
+I/O  
–C/D  
–REQ  
–I/O  
+DB8  
+DB9  
–DB8  
–DB9  
+DB10  
+DB11  
–DB10  
–DB11  
Notes [ ]: See page following this table.  
 
68  
Barracuda 36ES2 Product Manual, Rev. B  
Notes [ ] for Tables 13 through 15.  
[1] See Section 9.6.4.2 for detailed electrical characteristics of these signals.  
[2] The conductor number refers to the conductor position when using 0.025-inch (0.635 mm) centerline flat  
ribbon cable. Other cables types may be used to implement equivalent contact assignments.  
[3] Connector contacts are on 0.050 inch (1.27 mm) centers.  
[4] Front panel LED signal; indicates drive activity for host front panel hard drive activity indicator.  
[5] Asserted by host to enable Motor Start option (enables starting motor via SCSI bus command).  
[6] Asserted by host to enable Delayed Motor Start option (motor starts at power on or after a delay of 12 sec-  
onds times drive ID). This and [3] above are mutually exclusive options.  
[7] Binary code on A3, A2, A1 and A0 asserted by host to set up SCSI bus ID in drive.  
[8] GND provides a means for differential devices to detect the presence of a single ended device on the bus.  
Drive will not operate I/O bus at Ultra2 SCSI data rates if this is grounded.  
[9] Signals [4] through [7] are used in place of installing jumpers and cables on option select connectors J2  
and J6. See Section 8.1.1 notes.  
[10] “NC” means no connection.  
[11] 8 bit devices which are connected to the 16 data bit LVD I/O shall leave the following signals open: –DB8,  
–DB9, –DB10, –DB11, –DB12, –DB13, –DB14, –DB15, and –DBP1.  
8 bit devices which are connected to the 16 data bit single-ended (SE) I/O shall have the following signals  
open: DB8, –DB9, –DB10, –DB11, –DB12, –DB13, –DB14, –DB15, and –DBP1.  
All other signals should be connected as shown.  
[12] The conductor number refers to the conductor position (right to left in Figure 18) when using 0.050-inch  
(1.27 mm) centerline flat ribbon cable. Other cable types may be used to implement equivalent contact  
assignments.  
[13] Connector contacts are on 0.100-inch (2.54 mm) centers.  
9.7  
Electrical description  
Barracuda 36ES2 LW model drives are multimode devices. That is, their I/O circuits can operate as either sin-  
gle-ended or low voltage differential drivers/receivers (selectable using the I/O “DIFFSENS” line).  
See ANSI Standard X3T10/1302D for details electrical specifications.  
9.7.1  
Multimode—SE and LVD alternatives  
When the interface “DIFFSNS” line is between +0.35 V and +0.5 V, the drive interface circuits operate single-  
ended and up to and including 20 M transfers/s (Fast-20 or Ultra SCSI). When “DIFFSNS” is between +0.7 V  
and +1.9 V, the drive interface circuits operate low voltage differential and up to and including 160 M transfers/  
s or less (Fast-160 or Ultra160 SCSI).  
This multimode design does not allow dynamically changing transmission modes. Drives must operate only in  
the mode for which the installation and interface cabling is designed. Multimode I/O circuits used by these  
drives do not operate at high voltage differential levels and should never be exposed to high voltage differential  
environments unless the common mode voltages in the environment are controlled to safe levels for single-  
ended and low voltage differential devices (see the ANSI SPI-3 specification X3T10/1302D).  
Multimode signals  
Multimode circuit SE alternative signal characteristics are the same as described elsewhere in Section 9.7.1.  
The SE alternative for these circuits is selected as described above. SE cables and termination must be used.  
LW model drives do not have onboard terminators. The Multimode signal lines (either SE or LVD) should be  
terminated with 110 ohm active terminator circuits at each end of the total cable. Termination of the I/O lines  
must be provided for by the Host equipment designers or end users.  
The SE and differential alternatives are mutually exclusive.  
                                           
Barracuda 36ES2 Product Manual, Rev. B  
Output characteristics  
69  
Each signal (Vs) driven by LVD interface drivers shall have the following output characteristics when measured  
at the disc drive connector:  
Steady state Low level output voltage* = –.95 V = < Vs = < –1.55 V (signal negation/logic 0)  
Steady state High level output voltage* = –.95 V = < Vs = < 1.55 V (signal assertion/logic 1)  
Differential voltage = +0.6 V minimum with common-mode voltage ranges 0.700 V = < Vcm = < 1.800 V.  
*These voltages shall be measured between the output terminal and the SCSI device’s logic ground reference.  
The output characteristics shall additionally conform to EIA RS-485.  
Figure 22. LVD output signals  
Input characteristics  
Each signal (Vs) received by LVD interface receiver circuits shall have the following input characteristics when  
measured at the disk drive connector:  
Steady state Low level output voltage* = 0.030 V = < Vs = < 3.6 V (signal negation/logic 0)  
Steady state High level output voltage* = –3.6 V = < Vs = < –0.030 V (signal assertion/logic 1)  
Differential voltage = +0.30 V minimum with common-mode voltage ranges 0.700 V = < Vcm = < 1.800 V.  
(X3T10/1302D)  
*These voltages shall be measured between the output terminal and the SCSI device’s logic ground reference.  
Input characteristics shall additionally conform to EIA RS-485-983.  
Figure 23. Typical SE-LVD alternative transmitter receiver circuits  
                     
70  
Barracuda 36ES2 Product Manual, Rev. B  
9.7.1.1  
Single-ended drivers/receivers for N models  
For “N” models which use single-ended drivers and receivers, typical circuits are shown in Figure 24. Termina-  
tor circuits (see Note [1]) are to be enabled only when the disc drive is first or last in the daisy-chain.  
Transmitter characteristics  
Single-ended drives use an ANSI SCSI compatible open collector single-ended driver. This driver is capable of  
sinking a current of 48 mA with a low level output voltage of 0.4 volt.  
Receiver characteristics  
Single-ended drives use an ANSI SCSI single-ended receiver with hysteresis gate or equivalent as a line  
receiver.  
Figure 24. Single-ended transmitters and receivers on N models  
Notes.  
[1] Part of active terminator circuits. Non-removable LSI terminators, enabled in the drive (model N only) with  
jumper plug TE when it is first of last in the daisy-chain.  
[2] ANSI SCSI compatible circuits.  
[3] Total interface cable length should not exceed that specified in ANSI Standard T10/1302D.  
[4] Source of drive terminator power is an active circuit which has an input source voltage selected by jumper  
plug TP. See Figure 14. Applies to N models.  
[5] Interface signal levels and logical sense at the drive I/O connector for N models are defined as follows:  
Vil (low-level input voltage) = 1.0 V maximum (signal true); minimum = Vss – 0.5 V.  
Vih (high-level input voltage) = 1.9 V minimum (signal false); maximum = Vdd +0.5V.  
Vihys (Input Hysteresis) = 425 mV minimum  
See ANSI Standard T10/1302D (SPI-3) for detailed electrical specifications.  
9.7.1.2  
Single-ended drivers/receivers for LW models  
The maximum total cable length allowed with drives using single-ended I/O driver and receiver circuits  
depends on several factors. Table 16 lists the maximum lengths allowed for different configurations of drive  
usage. These values are from the SPI-3 document. All device I/O lines must have equal to or less than 25 pf  
capacitance to ground, measured at the beginning of the stub.  
                                 
Barracuda 36ES2 Product Manual, Rev. B  
71  
Table 16:  
Cable characteristics for single-ended circuits  
Transmission line impedance  
Maximum number of  
devices on the bus  
Maximum cable  
length allowed  
I/O transfer rate  
REQ/ACK  
Other signals  
<10M transfers/s  
<20M transfers/s  
<20M transfers/s  
16 (wide SCSI bus)  
4 (wide SCSI bus)  
8 (wide SCSI bus)  
6 meters (19.7 ft)  
3 meters (9.8 ft)  
1.5 meters (4.9 ft)  
90 + 6 Ohms  
90 + 6 Ohms  
90 + 6 Ohms  
90 + 10 Ohms  
90 + 10 Ohms  
90 + 10 Ohms  
A stub length of no more than 0.1 meter (0.33 ft) is allowed off the mainline interconnection with any connected  
equipment. The stub length is measured from the transceiver to the connection to the mainline SCSI bus.  
Single-ended I/O cable pin assignments for LW drives are shown in Table 15.  
9.7.1.3  
Low voltage differential I/O circuits  
The maximum total cable length for use with drives using LVD I/O drivers and receiver circuits is 12 meters  
(39.37 ft.). A stub length of no more than 0.1 meter is allowed off the mainline interconnection with any con-  
nected equipment. LVD I/O pin assignments for LW model drives are shown in tables 14 and 15.  
9.7.1.4  
General cable characteristics  
A characteristic impedance of 100 ohm + 10% is recommended for unshielded flat or twisted pair ribbon cable.  
However, most available cables have a somewhat lower characteristic impedance. To Minimize discontinuities  
and signal reflections, cables of different impedances should not be used in the same bus. Implementations  
may require trade-offs in shielding effectiveness, cable length, the number of loads, transfer rates, and cost to  
achieve satisfactory system operation. If shielded and unshielded cables are mixed within the same SCSI bus,  
the effect of impedance mismatch must be carefully considered. Proper impedance matching is especially  
important in order to maintain adequate margin at fast SCSI transfer rates.  
     
72  
Barracuda 36ES2 Product Manual, Rev. B  
9.8  
Terminator requirements  
N models have active, permanently mounted LSI terminator circuits on board the PCB.  
All single initiator/single target (non-daisy-chain) applications require that the Initiator and disc drive be termi-  
nated. Daisy-chain applications require that only the units at each end of the daisy-chain be terminated. All  
other peripherals on the chain must not be terminated (see Figure 21).  
Note. Remove drive terminator enabling jumper TE where terminators are not required. Removal of termina-  
tor power source selection jumper TP (see Figure 14) does not disconnect the terminator resistors  
from the circuit.  
It is required that ANSI SCSI-2 Standard’s Alternative 2 termination (active termination) be used for applica-  
tions with single-ended mode, especially if the bus will be operated at transfer rates above 5 Mbytes/sec.  
Note. Active terminators are required for use in the daisy chain as described above. Do not use passive ter-  
minators at any transfer speed. Do not mix active and passive terminators on the same SCSI bus.  
Caution: LW models do not have onboard internal terminators. The user, systems integrator or host equip-  
ment manufacturer must provide a terminator arrangement external to the drive when termination is  
required. For LW drives, terminator modules can be purchased that plug between the SCSI I/O  
cable and the drive I/O connector or on the end of a short I/O cable stub extending past the last  
cable connector.  
ANSI Standard X3T10/1143D contains additional details about SCSI bus terminator and terminator power  
requirements.  
9.9  
Terminator power  
N drives  
You can configure terminator power in four different ways. See Section 8.1 for illustrations that show how to  
place jumpers enabling each of the following terminator power configurations:  
1. Drive accepts terminator power through SCSI bus pin 26 on N models.  
2. Drive supplies power to the SCSI bus.  
3. Drive provides terminator power for optional internal terminator resistors using the drive’s power connector.  
4. Drive provides power to its own terminators and to the SCSI bus terminator power line.  
SCSI devices providing terminator power (TERMPWR) must have the following characteristics:  
8-bit SCSI:  
V TERM = 4.25 V to 5.25 V  
800 mA minimum source drive capability  
1.0 A maximum  
16-bit SCSI:  
V TERM = 4.25 V to 5.25 V  
1,500 mA minimum source drive capability  
3.0 A maximum  
LW drives  
You can configure terminator power from the drive to the SCSI bus or have the host adaptor or other device  
supply terminator power to the external terminator. See Section 8.1 for illustrations that show how to place  
jumpers for this configuration.  
                     
Barracuda 36ES2 Product Manual, Rev. B  
73  
9.10  
Disc drive SCSI timing  
Disc drive SCSI timing  
Table 17:  
Waveform  
symbol [1]  
Waveform  
Description  
Typical timing  
Target Select Time (no Arbitration)  
Target Select Time (with Arbitration)  
Target Select to Command  
T00  
T01  
T02  
T03  
T04  
T05  
T06  
T07  
T08  
T09  
T10  
T11  
N/A  
<1 µs  
4.5-1,2  
4.5-1  
1.93 µs  
3.77 µs  
1.57 µs  
3.36 µs  
Target Select to MSG Out  
4.5-2  
Identify MSG to Command  
4.5-3  
Command to Status  
4.5-5  
Command Dependent  
Command Dependent  
Command Dependent  
Command Dependent  
Command Dependent  
0.52 µs  
Command to Data (para. In)  
Command to Data (para. Out)  
Command to Data (Write to Data Buffer)  
Command to Disconnect MSG  
Disconnect MSG to Bus Free  
4.5-9  
4.5-10  
4.5-10  
4.5-6  
4.5-6,14  
4.5-6  
Disconnect to Arbitration (for Reselect)  
Command Dependent  
This measures disconnected CMD overhead  
Target win Arbitration (for Reselect)  
Arbitration to Reselect  
T12  
T13  
T14  
T15  
T16  
T17  
T18  
T19  
T20  
T21  
T22  
4.5-7  
3.00 µs  
4.5-7  
1.60 µs  
Reselect to Identify MSG In  
4.5-7  
1.39 µs  
Reselect Identify MSG to Status  
Reselect Identify MSG to Data (media)  
Data to Status  
4.5-8  
Command Dependent  
Command Dependent  
Command Dependent  
0.98 µs  
4.5-11  
4.5-15  
4.5-5,8,15  
4.5-5,8,15  
4.5-14  
4.5-14  
4.5-4  
Status to Command Complete MSG  
Command Complete MSG to Bus Free  
Data to Save Data Pointer MSG  
Save Data Pointer MSG to Disconnect MSG  
Command Byte Transfer  
0.51 µs  
4.00 µs  
0.79 µs  
0.04 µs  
Next Command Byte Access:  
4.5-4  
Next CDB Byte Access (Byte 2 of 6)  
Next CDB Byte Access (Byte 3 of 6)  
Next CDB Byte Access (Byte 4 of 6)  
Next CDB Byte Access (Byte 5 of 6)  
Next CDB Byte Access (Byte 6 of 6)  
Next CDB Byte Access (Byte 2 of 10)  
Next CDB Byte Access (Byte 3 of 10)  
Next CDB Byte Access (Byte 4 of 10)  
Next CDB Byte Access (Byte 5 of 10)  
Next CDB Byte Access (Byte 6 of 10)  
Next CDB Byte Access (Byte 7 of 10)  
Next CDB Byte Access (Byte 8 of 10)  
Next CDB Byte Access (Byte 9 of 10)  
Next CDB Byte Access (Byte 10 of 10)  
T23.6.2  
4.5-4  
0.58 µs  
T23.6.3  
4.5-4  
0.12 µs  
T23.6.4  
4.5-4  
0.12 µs  
T23.6.5  
4.5-4  
0.12 µs  
T23.6.6  
4.5-4  
0.12 µs  
T23.10.2  
T23.10.3  
T23.10.4  
T23.10.5  
T23.10.6  
T23.10.7  
T23.10.8  
T23.10.9  
T23.10.10  
4.5-4  
0.59 µs  
4.5-4  
0.11 µs 1 µs  
0.12 µs 1 µs  
0.11 µs 1 µs  
0.11 µs 1 µs  
0.13 µs 1 µs  
0.12 µs 1 µs  
0.12 µs 1 µs  
0.12 µs 1 µs  
4.5-4  
4.5-4  
4.5-4  
4.5-4  
4.5-4  
4.5-4  
4.5-4  
   
74  
Barracuda 36ES2 Product Manual, Rev. B  
Waveform  
Table 17:  
Disc drive SCSI timing (Continued)  
Waveform  
symbol [1]  
Description  
table [1]  
Typical timing  
Data In Byte Transfer (parameter)  
Data Out Byte Transfer (parameter)  
Next Data In Byte Access (parameter)  
Next Data Out Byte Access (parameter)  
Data In Byte Transfer (media) [2]  
Data Out Byte Transfer (media) [2]  
Next Data In Byte access (media [2]  
Next Data Out Byte access (media [2]  
MSG IN Byte Transfer  
T24  
T25  
T26  
T27  
T28  
T29  
T30  
T31  
T32  
T33  
T34  
4.5-12  
0.04 µs  
0.04 µs  
0.12 µs  
0.12 µs  
0.04 µs  
0.04 µs  
0.12 µs  
0.12 µs  
0.04 µs  
0.04 µs  
0.04 µs  
4.5-13  
4.5-12  
4.5-13  
4.5-12  
4.5-13  
4.5-12  
4.5-13  
4.5-5,7,8,14,15  
4.5-2  
MSG OUT Byte Transfer  
STATUS Byte Transfer  
4.5-5,8,15  
Synchronous Data Transfer Characteristics:  
Request Signal Transfer Period [3]  
various (800 ns max)  
Notes.  
[1] See the SCSI Interface Product Manual, part number 75789509, timing examples section.  
[2] Maximum SCSI asynchronous interface transfer rate is given in Section 4.2.3 of this manual.  
[3] Synchronous Transfer Period is determined by negotiations between an Initiator and a Drive. The Drive is  
capable of setting periods as given in Section 9.5. See also the Synchronous data transfer section and the  
Extended messages section of the SCSI Interface Product Manual, for a description of synchronous data  
transfer operation.  
9.11  
Drive activity LED  
The following table provides drive activity LED status.  
Table 18:  
Drive activity LED status  
Spindle status  
Command status  
LED status  
Spinning up with DC power applied  
Spun down  
N/A  
On until spinup is complete  
On while processing the command  
Off due to absence of power  
On while processing the command  
Off  
Start Unit  
Powered down by removal of DC power N/A  
Spun up  
Stop Unit  
Spun down  
Spun down  
Spun down  
Spun down  
Spun up  
No command activity  
Write/Read Buffer  
SCSI Bus Reset  
Test Unit Ready  
No command activity  
Write/Read  
On while processing the command  
On while processing the reset  
On while processing the command  
Off  
Spun up  
On while processing the command  
On while processing the reset  
On while processing the command  
Spun up  
SCSI Bus Reset  
Test Unit Ready  
Spun up  
Spun up  
Format with Immediate option on On while the command is initially processed  
Format without Immediate LED toggles on/off on each cylinder boundary  
Spun up  
                   
Barracuda 36ES2 Product Manual, Rev. B  
75  
10.0  
Seagate Technology support services  
Online Services  
Internet  
www.seagate.com for information about Seagate products and services. Worldwide support is available 24  
hours daily by e-mail for your disc or tape questions.  
Presales Support:  
Technical Support:  
Reseller Marketplace  
Reseller Marketplace is the storage industry’s first collaborative, e-commerce marketplace offering resellers  
the fastest, most efficient online purchasing process for Seagate storage solutions. The Reseller Marketplace  
at marketplace.seagate.com, an exclusive service for US resellers participating in the Seagate Partner Pro-  
gram (SPP), is designed to streamline the purchasing process of Seagate solutions and provide unprece-  
dented value to Seagate’s resellers through real-time pricing and availability, fast and easy comparison  
shopping, and seamless integration with key distributors for a one-stop shopping experience.  
For support, questions and comments: reseller.seagate.com/benefits/T1.html or 1-877-271-3285 (toll-free)  
9 A.M. to 7 P.M. (eastern time) Monday through Friday.  
Tape Purchases  
US customers can purchase Seagate data cartridges, tape supplies, accessories, and select Seagate tape  
drive products 24 hours daily at buytape.seagate.com.  
Automated Services  
SeaFONE® (1-800-SEAGATE) is Seagate’s toll-free number (1-800-732-4283) to access our automated self-  
help services. Using a touch-tone phone, you can find answers to service phone numbers, commonly asked  
questions, troubleshooting tips and specifications for disc drives and tape drives 24 hours daily. International  
callers can reach this service by dialing +1-405-936-1234.  
SeaFAX® (1-800-SEAGATE) is Seagate’s automated FAX delivery system. Using a touch-tone phone, you can  
obtain technical support information by return FAX 24 hours daily.  
Presales Support  
Presales Support  
Our Presales Support staff can help you determine which Seagate products are best suited for your specific  
application or computer system.  
Technical Support  
If you need help installing your drive, consult your dealer. Dealers are familiar with their unique system configu-  
rations and can help you with system conflicts and other technical issues. If you need additional help, you can  
talk to a Seagate technical support specialist. Before calling, note your system configuration and drive model  
number (ST####).  
SeaTDD™ (+1-405-936-1687) is a telecommunications device for the deaf (TDD). You can send questions or  
comments 24 hours daily and exchange messages with a technical support specialist from 8:00 A.M. to  
11:45 A.M. and 1:00 P.M. to 6:00 P.M. (central time) Monday through Friday.  
   
76  
Barracuda 36ES2 Product Manual, Rev. B  
Customer Service (CSO)  
Warranty Service  
Seagate offers worldwide customer support for Seagate drives. Seagate direct OEM, Distribution and System  
Integrator customers should contact their Seagate service center representative for warranty information.  
Other customers should contact their place of purchase.  
Authorized Service Centers  
If you live outside the US, you can contact an Authorized Service Center for service.  
USA/Canada/Latin America Support Services  
Presales Support  
Call Center  
Disc:  
Toll-free  
Direct dial  
FAX  
1-877-271-3285  
+405-936-1210  
+1-405-936-1683  
Tape:  
1-800-626-6637  
+1-714-641-2500  
+1-714-641-2410  
Technical Support (SeaFONE)  
1-800-SEAGATE or +1-405-936-1234 (for specific product phone number)  
FAX: Disc: +1-405-936-1685; Tape and Server Appliance: +1-405-936-1683  
SeaFAX  
SeaTDD  
1-800-SEAGATE  
+1-405-936-1687  
Warranty Service  
Call Center  
Toll-free  
Direct dial  
FAX / Internet  
USA, Mexico and  
1-800-468-3472  
+1-405-936-1456  
+1-405-936-1462  
Latin America  
Canada  
Memofix*  
1-800-636-6349  
1-800-624-9857  
+1-905-660-4936  
+1-905-812-8099  
+1-905-660-4951  
Adtech*  
+1-905-812-7807  
Brazil  
MA Centro de Serviços*  
+55-21-2509-7267  
+55-21-2507-6672  
European Support Services  
For European customer support, dial the toll-free number for your specific country for presales support, techni-  
cal support, SeaFAX and warranty service.  
If your country is not listed here, dial our European call center at +31-20-316-7222 from 8:30 A.M. to 5:00 P.M.  
(European central time) Monday through Friday. The European call center is located in Amsterdam, The Neth-  
erlands.  
Call Center  
Austria  
0 800-20 12 90  
0 800-74 876  
80 88 12 66  
0 800-90 90 52  
0 800-182 6831  
1 800-55 21 22  
800-790695  
Belgium  
Denmark  
France  
Germany  
Ireland  
Italy  
Netherlands  
Norway  
Poland  
0 800-732 4283  
800-113 91  
00 800-311 12 38  
*Authorized Service Centers  
Barracuda 36ES2 Product Manual, Rev. B  
77  
Spain  
900-98 31 24  
Sweden  
0 207 90 073  
Switzerland  
Turkey  
United Kingdom  
0 800-83 84 11  
00 800-31 92 91 40  
0 800-783 5177  
FAX Services—All European Countries  
Presales/Technical Support/Warranty Service 31-20-653-3513  
Africa/Middle East Support Services  
For presales, technical support, warranty service and FAX services in Africa and the Middle East, dial our  
European call center at +31-20-316-7222 from 8:30 A.M. to 5:00 P.M. (European central time) Monday through  
Friday, or send a FAX to +31-20-653-3513. The European call center is located in Amsterdam, The Nether-  
lands.  
Asia/Pacific Support Services  
For Asia/Pacific presales and technical support, dial the toll-free number for your specific country. The Asia/  
Pacific toll-free numbers are available from 6:00 A.M. to 10:45 A.M. and 12:00 P.M. to 6:00 P.M. (Australian east-  
ern time) Monday through Friday. If your country is not listed here, direct dial one of our technical support loca-  
tions.  
Call Center  
Australia  
China  
Toll-free  
1800-14-7201  
Direct dial  
FAX  
+86-10-6871-4316  
Hong Kong  
Indonesia  
Japan  
800-90-0474  
001-803-1-003-2165  
+852-2368 7173  
+81-3-5462-2979  
Malaysia  
New Zealand  
Singapore  
Taiwan  
1-800-80-2335  
0800-443988  
800-1101-150  
+65-6488-7528  
+886-2-2715-2923  
+886-2-2514-2237  
Thailand  
001-800-11-0032165  
Warranty Service  
Call Center  
Asia/Pacific  
Australia  
Toll-free  
1800-12-9277  
Direct dial  
+65-6485-3595  
FAX  
+65-6485-4860  
Japan  
+81-3-5462-2904  
+81-3-5462-2979  
78  
Barracuda 36ES2 Product Manual, Rev. B  
Barracuda 36ES2 Product Manual, Rev. B  
79  
Index  
Symbols  
Numerics  
A
B
D
C
80  
Barracuda 36ES2 Product Manual, Rev. B  
disc drive  
F
G
H
E
Barracuda 36ES2 Product Manual, Rev. B  
81  
messages  
I
initiator  
J
K
L
N
O
M
82  
Barracuda 36ES2 Product Manual, Rev. B  
R
P
S
SCSI  
Barracuda 36ES2 Product Manual, Rev. B  
83  
Self-Monitoring Analysis and Reporting Technology.  
T
Taiwanese Bureau of Standards, Metrology, and  
See also cooling  
service  
U
V
W
Seagate Technology LLC.  
920 Disc Drive, Scotts Valley, California 95066-4544, USA  
Publication Number: 100182971, Rev. B, Printed in USA  

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