Samsung JACK i637 User Manual

Table of Contents  
Set Up Your Samsung Jack™  
What’s in the Box?  
Insert the SIM Card  
Insert microSD™ Card  
Insert Battery  
6
6
6
7
7
7
Charge Battery  
Get to Know Your Samsung Jack™  
Turn On/Off Your Device  
Lock/Unlock Your Device Keyboard  
Check Your Wireless AT&T Connection  
Status indicators  
8
8
8
9
9
Learn to Navigate the Screen  
Home Screen  
Turbo Scroll  
10  
10  
10  
11  
Using the Keyboard  
Use the Phone  
Make a Call  
Answer a Call  
Set Up Voicemail  
Check Voicemail  
12  
12  
12  
13  
13  
3
Table of Contents  
Table of Contents  
Manage Contacts  
Add a Contact  
Save a Recently Called Number to Contacts  
Copy Contacts from a SIM Card  
14  
14  
15  
15  
Set Up Your Email  
26  
26  
27  
29  
30  
30  
Choose the Best Email Option for You  
Personal Email Setup With Xpress Mail  
Send and Receive Personal Email  
Set Up Self-Service Corporate Email with Xpress Mail™  
IT Managed Corporate Email  
Manage Appointments  
Schedule an Appointment  
16  
16  
Set Up Bluetooth®  
31  
Personalize Your Device  
17  
Change Your Ringtone  
17  
Set Up AT&T Navigator  
AT&T Navigator  
Login Instructions  
Get Directions  
32  
32  
32  
32  
Use Text/Multimedia Messaging  
Send a Text/Multimedia Message  
Receive and Reply to a Text Message  
18  
18  
19  
Wi-Fi  
About Wi-Fi Networks  
Turn Wi-Fi On/Off  
Connect to an Available Wi-Fi Network  
33  
33  
33  
34  
Use the Camera  
Take & Send a Picture  
Take & Send a Video  
20  
20  
21  
22  
Make a Call Using Video Share  
Listen to Music & Watch TV & Video  
Transfer Music & Video to Your Device  
Play Music  
35  
35  
36  
Browse the Web & Shop Online  
Go to Web Pages  
Save Web Page to Favorites  
24  
24  
25  
Additional Services  
Troubleshooting  
Tips & Tricks  
37  
38  
42  
4
5
Set Up Your Samsung Jack™  
Set Up Your Samsung Jack™  
What’s in the Box?  
Insert microSD™ Card  
To get started, we recommend the following:  
A microSD Card is a removable memory card that will increase data storage capacity of the device.  
Correct  
Carefully follow the step-by-step instructions in this guide to  
set up your device.  
1. Remove the battery cover then remove battery.  
2. Slide the narrow end of the microSD™ Card into the slot marked microSD, with gold  
Review the User Manual (by clicking the proper link)  
on the Getting Started CD to learn about the full power  
of the Samsung Jack.™  
contacts facing down,  
Charger  
Getting Started  
CD  
Incorrect  
3. Replace battery and battery cover.  
Note: microSD™ Card sold separately.  
Take note of the following components included in the box:  
Insert Battery  
1. Remove the battery cover.  
Lithium Ion  
Battery  
USB Cable  
2. Align the contacts on the battery with the contacts on the back of the device.  
3. Push the battery down until it locks into place.  
4. Replace the battery cover.  
Samsung Jack™  
Insert the SIM Card  
1. Remove the battery cover then remove battery.  
2. Slide SIM face up (gold contacts face down) into SIM slot.  
3. Replace battery and battery cover.  
Charge Battery  
1. Plug the charger into a standard AC wall outlet.  
Correct  
Incorrect  
2. Plug the charger into the jack on the right side of the phone. The indicator light on the  
front upper right of device is red while charging, and green when fully charged.  
Note: When charging is complete, unplug the charger from the power outlet.  
6
7
Get to Know Your Samsung Jack™  
Get to Know Your Samsung Jack™  
Turn On/Off Your Device  
Check Your Wireless AT&T Connection  
Press and hold the POWEr button located on the top left side of the device.  
On the top right corner of the Home screen, you will find the network coverage indicator.  
POWEr  
button  
3G  
Full wireless 3G data coverage  
Lock/Unlock Your Device Keyboard  
To lock the device and avoid unintentional key presses, press and hold the END key. To unlock  
the device, short press the POWEr button, then press the LEFT SOFT key to Unlock, followed  
by the * key.  
Full wireless coverage (no data connection)  
No wireless coverage  
x
Backlight  
Wireless is turned off  
In the unlock mode, after 30 seconds the screen will dim to save battery power. To turn your  
screen on, short press the POWEr button.  
Status indicators  
Battery full  
Bluetooth on  
3G network  
New Email message  
New voice mail  
Wi-Fi on  
3G  
Battery empty  
Battery charging  
Signal strength  
Tip: The Quick List displays a list of commands, such as turning off your phone, locking the  
keyboard of your phone, turning on/off wireless, and turning it to silent. To access the Quick  
List, short press the POWEr button located on the top left side of your device.  
8
9
Get to Know Your Samsung Jack™  
Get to Know Your Samsung Jack™  
Learn to Navigate the Screen  
Using the Keyboard  
To move around the screen, press the NAViGATiON key up, down, left or right. Press the  
CENTEr NAViGATiON key to select.  
Your Samsung Jack™ is equipped with an innovative keyboard that allows you to easily and  
accurately type words. When you select a field that requires text or numbers, the phone  
automatically selects the appropriate input mode. However, if you need to switch between modes,  
press one of the keys listed in the following illustration. See the indicator at the top of the screen to  
identify the current text mode setting.  
To select the bottom left and right items on the screen, use the LEFT and  
riGHT SOFT keys.  
Creating Text  
Home Screen  
To enter a number or symbol, press the FUNCTiON key, and then press the corresponding key.  
To enter all numbers or symbols, press the FUNCTiON key twice.  
The Home screen displays important information, such as upcoming appointments,  
status indicators, the current date, time, and profile. Access communication tools, your  
calendar, AT&T services, your Music, photos and settings from  
the Home screen. Use the NAViGATiON key to scroll up, down, and left  
or right to the desired service or application.  
To type a single uppercase letter, press the SHiFT key, and then press the  
corresponding key. To enter all CAPS, press the SHiFT key twice.  
Task Keys  
LEFT SOFT KEY  
activates menu above  
MEdia™ Net – direct access to MEdia™ Net. See Getting Started CD for details.  
GPS – direct access to GPS. See page 31 for details.  
Turbo Scroll  
Turbo Scroll is a new and exciting Samsung feature that saves time  
Camera  
Silent  
GPS  
MEdia™ Net  
and keystrokes. By using the navigation keys, you can press lightly to  
scroll through text on a page, or press a bit harder to scroll quickly through  
entire pages!  
SYMBOL/SPACE – short press inserts a space/long press brings up  
additional symbols.  
riGHT SOFT KEY  
activates menu above  
Messaging  
Symbol/Space  
SiLENT – turn ringtone on or off.  
CAMErA – short press activates camera/long press activates screen Zoom mode - for a full  
description of camera features see page 20.  
NAViGATiON KEY  
MESSAGiNG – direct access to email and text messaging. See page 18 for details.  
10  
11  
Use the Phone  
Use the Phone  
Make a Call  
1 minute  
Set Up Voicemail  
2 minutes  
1. From the Home screen, press the SEND key  
to access the phone screen. Or enter the  
1. Press and hold the 1 key on your Samsung Jack™ to connect to the AT&T voicemail system.  
phone number by using the numeric keys on the keyboard.  
2. Follow the voice prompts to create a password and record your name and greeting.  
2. Press the SEND key  
. The indicator light will blink red signalling an outgoing call.  
3. To end the call, press the END key  
.
Check Voicemail  
1 minute  
1. Press and hold the 1 key.  
Note: To activate speakerphone, press and hold the SEND key for 2 seconds. To place a call on  
hold or unhold, press quickly on the SEND key.  
2. Follow the voice prompts.  
Answer a Call  
1 minute  
1. Press the SEND key  
. The indicator light will blink red signalling an incoming call.  
12  
13  
Manage Contacts  
Manage Contacts  
Add a Contact  
3 minutes  
Save a Recently Called Number to Contacts  
3 minutes  
1. On the Home screen, press the riGHT SOFT key to enter the Contacts menu.  
1. Press the SEND key.  
2. Press the LEFT SOFT key to select New.  
2. Highlight the number from the list and press the CENTEr NAViGATiON key to select.  
Recent calls will be at the top.  
3. To save information to your SIM card, select SiM Contact.  
To save information to the device memory, select Outlook Contact.  
3. Press the LEFT SOFT key to Save.  
4. Press the LEFT SOFT key to Select.  
Note: SiM Contact stores the number on your device and you can only add one number  
per entry. Outlook Contact syncs to your email. You can add multiple numbers per entry  
on Outlook.  
5. To save contact information, select Outlook Contact or SiM Contact.  
6. Type the contact information.  
7. Press the LEFT SOFT key to Save.  
4. Type the contact information.  
5. Press the LEFT SOFT key to select Done.  
Copy Contacts from a SIM Card  
2 minutes  
1. On the Home screen, press the riGHT SOFT key to enter the Contact menu.  
2. Press the riGHT SOFT key to enter the Menu.  
3. Highlight Select Contacts and press the CENTEr NAViGATiON key.  
4. Highlight All and press the CENTEr NAViGATiON key.  
5. Press the riGHT SOFT key to enter the Menu.  
6. Highlight Copy Contact and press the CENTEr NAViGATiON key.  
7. Highlight To Contacts and press the CENTEr NAViGATiON key.  
14  
15  
Manage Appointments  
Personalize Your Device  
Schedule an Appointment  
4 minutes  
Change Your Ringtone  
2 minutes  
1. On the Home screen, press the LEFT SOFT key to enter the Start menu.  
2. Highlight Calendar and press the CENTEr NAViGATiON key.  
3. Press the riGHT SOFT key to enter the Menu.  
1. On the Home screen, press the LEFT SOFT key to enter the Start menu.  
2. Highlight Settings and press the CENTEr NAViGATiON key.  
3. Highlight Sounds and press the CENTEr NAViGATiON key.  
4. Highlight ring Tone and press the CENTEr NAViGATiON key,  
5. Use the riGHT NAViGATiON key to find a ringtone.  
6. Press the LEFT SOFT key to select Done.  
4. Highlight New Appointment and press the CENTEr NAViGATiON key.  
5. Type the appointment information.  
6. Press the LEFT SOFT key to select Done.  
Note: Use the number keys to enter the date and time. You do not need to use the FN key to  
enter numbers in these fields. To change the calendar views, press the LEFT SOFT key.  
16  
17  
Use Text/Multimedia Messaging  
Use Text/Multimedia Messaging  
Send a Text/Multimedia Message  
2 minutes  
Receive and Reply to a Text Message  
1 minute  
1. Press the MESSAGiNG key on the bottom right of the keyboard.  
2. Highlight Messages and press the CENTEr NAViGATiON key.  
3. Press the riGHT SOFT key to enter the Menu.  
1. Press the MESSAGiNG key on the bottom right of the keyboard.  
2. Highlight Messages and press the CENTEr NAViGATiON key.  
3. Scroll to a message.  
4. Highlight New and press the CENTEr NAViGATiON key.  
4. Select a message.  
5. In the To field, type a phone number, or email address, or press the  
5. Enter your message then select Send.  
CENTEr NAViGATiON key to select a contact.  
6. To end a conversation, press the riGHT SOFT key to select Menu and then select Close.  
6. Type a message.  
Note: The indicator light will blink pink when receiving an incoming message.  
7. Press the LEFT SOFT key to select Send.  
Note: To add or attach an item to the message, press the riGHT SOFT key to enter the Menu.  
Select Add or Attach and select the type of item to attach. Choose the desired item from the list.  
18  
19  
Use the Camera  
Use the Camera  
Take & Send a Picture  
2 minutes  
Take & Send a Video  
4 minutes  
1. Short press the CAMErA key on the bottom right of the keyboard.  
1. Short press the CAMErA key on the bottom right of the keyboard.  
2. Press the CENTEr NAViGATiON key to take a picture. The camera may take a moment to  
2. Press the riGHT SOFT key to enter the Menu, highlight Camcorder then press the  
focus before the picture is taken.  
CENTEr NAViGATiON key.  
3. After the picture has been taken, press the riGHT SOFT key to enter the Menu, and select  
3. Press the CENTEr NAViGATiON key to start recording.  
Send Multimedia Msg. Press the LEFT SOFT key to select Yes to resize the image.  
4. Press the riGHT SOFT key to stop recording. Press the CENTEr NAViGATiON key to  
4. In the To field, type a phone number or you can select an entry in your saved contact list.  
5. Type a message (optional).  
pause recording and press again to resume recording.  
5. Press the riGHT SOFT key to select Cancel.  
6. Press the LEFT SOFT key to Send.  
6. Press the LEFT SOFT key to select Save.  
7. Press the LEFT SOFT key to select View. Highlight the video you want to send.  
Note: Pictures will automatically be saved in My Stuff folder.  
8. Press the riGHT SOFT key to enter the Menu, and select Send then via Multimedia Msg  
or via e-mail.  
9. In the To field, type a phone number or the name of a saved contact (if sending via  
Multimedia Msg.) or an email address (if sending via email).  
10. Type a message (optional).  
11. Press the LEFT SOFT key to Send.  
Note: When using the camera obey all laws that may restrict your use of the Samsung Jack.  
20  
21  
Use the Camera  
Use the Camera  
To accept a Video Share call  
Make a Call Using Video Share  
Share events the moment they happen. Video Share allows you to stream one-way live or pre-  
recorded video while on a mobile-to-mobile voice call. Video Share is a one-way video, two-way  
audio connection. Only the sender is charged.  
4 minutes  
1. When receiving a Video Share request, the name or number of the person initiating the call  
will appear on the screen with the prompt “…wants to share video with you.”  
2. Select Yes and the Video Share session will begin automatically.  
To end a Video Share call and continue with the phone call  
To start a Video Share call  
1. Press the Stop icon and continue talking. To disconnect press the END key twice.  
1. Make a normal phone call.  
2. Once the call is connected, if Video Share is available, each device will display Video Share  
ready. The prompt will only appear if both parties are in 3G coverage and have a Video  
Share feature.  
*Note: Video Share requires a 3G SIM card and is not available in all markets. Both parties must  
be in a 3G service area for the duration of the Video Share session – a 3G icon must appear by  
the signal bars prior to a call being placed.  
3. Press the [update based on device] key to enter the Menu then select Video Share to  
initiate the Video Share session. You will be prompted to select either live or pre-recorded  
video.  
4. Your device will initiate the video on your side and send an invitation to the connected party  
to accept the video stream.  
To continue talking and end the Video Share session  
1. Press the Stop icon and continue talking. To end the voice call and the Video Share session,  
press the End key.  
22  
23  
Browse the Web & Shop Online  
Browse the Web & Shop Online  
Save Web Page to Favorites  
1 minute  
Go to Web Pages  
To browse web content using the cellular data connection or a Wi-Fi connection, use the  
Internet Explorer browser.  
5 minutes  
1. After accessing the site, press the riGHT SOFT key to select Menu.  
2. Highlight Add to Favorites and press the CENTEr NAViGATiON key.  
3. Scroll to the Name field and enter favorite name.  
1. On the Home screen, press the LEFT SOFT key to enter the Start menu.  
2. Highlight internet Explorer® and press the CENTEr NAViGATiON key.  
3. Press the riGHT SOFT key to enter the Menu.  
4. Press the LEFT SOFT key to Add.  
Note: Browsing the web and shopping online uses data; data charges may apply.  
4. Highlight Address Bar and press the CENTEr NAViGATiON key.  
wish to go to.  
6. Press the LEFT SOFT key to select Go.  
To browse MEdia Net content or to download ringtones, wallpapers or games from the AT&T Mall  
use the MEdia Net browser. Ensure Wi-Fi is disabled before using the MEdia Net browser.  
1. On the Home screen, press the LEFT SOFT key to enter the Start menu.  
2. Highlight MEdia Net and press the CENTEr NAViGATiON key.  
3. Press the riGHT SOFT key to enter the Menu.  
4. Highlight Address Bar and press the CENTEr NAViGATiON key.  
6. Press the LEFT SOFT key to select Go.  
Note: We have set the browser homepage to MEdia Net. MEdia Net, only  
from AT&T, brings your favorite web pages, downloads, and more to your  
wireless phone.  
24  
25  
Set Up Your Email  
Set Up Your Email  
Choose the Best Email Option for You  
Your Windows Mobile smartphone can connect to:  
Personal Email Setup With Xpress Mail  
Xpress Mail automates the setup process, and will work with the majority of email services such  
5 minutes  
as Yahoo!® or AOL®.  
Personal Email Accounts  
1. Highlight Get Xpress Mail on the Home screen and press  
Easily access your personal email such as Yahoo!, AOL or Hotmail directly from your Internet  
service provide (ISP) on your Windows Mobile powered PDA phone. To set up a personal email  
account on your Samsung Jack™, you can use Xpress Mail. Xpress Mail offers automated setup  
and synchronization so that changes and deletions on your smartphone also appear in your ISP  
email account.  
the CENTEr NAViGATiON key.  
2. Highlight install Now and press the  
CENTEr NAViGATiON key.  
Corporate Email Accounts  
Corporate email enables your Windows Mobile powered smartphone to connect to corporate  
email accounts like Microsoft® Exchange Server or IBM Lotus Domino. These accounts are  
typically managed by an IT organization. To set up corporate email on your Samsung Jack™, you  
can use Xpress Mail™ for self-service or Microsoft Direct Push and Good Mobile Messaging for IT  
managed service.  
3. Highlight Download Now and press the CENTEr NAViGATiON key. (Download time will  
vary depending on your service area).  
4. Press the LEFT SOFT key to select Yes to continue the download. Once the download is  
complete, press OK to reset your device.  
26  
27  
Set Up Your Email  
Set Up Your Email  
5. Press the riGHT SOFT key to accept the license agreement.  
9. Enter your User Name and Password and press Next.  
6. Confirm your 10-digit mobile (cell) number (numbers only)  
and press Next.  
10. Press register and wait for the registration process to  
complete.  
7. Select Portal or iSP then press the riGHT SOFT key to  
select Next.  
11. After successfully registering, your Samsung Jack™ will  
display the Xpress Mail Settings page. Press inbox to go to the Messaging section with  
your personal email account.  
Note: Using email on your device requires a data plan. If you do  
not have a data plan associated with your account, please visit  
att.com/wireless or call 1-800-331-0500.  
Send and Receive Personal Email  
4 minutes  
1. Press the MESSAGiNG key in the lower right of the keyboard.  
8. Choose your provider and press Next. (If your provider is not  
listed highlight More then press Next to view an additional  
list of personal email providers.)  
2. Select Yahoo! (or your personal email provider).  
3. Press the riGHT SOFT key to select Menu and select New to compose a new email.  
4. When you are finished composing your message select Send.  
28  
29  
Set Up Your Email  
Set Up Bluetooth®  
Set Up Self-Service Corporate Email with Xpress Mail™  
Set Up Bluetooth®  
4 minutes  
A Corporate email account (like Microsoft® Exchange or Lotus Notes) is an account managed by a  
company’s IT organization. Xpress Mail can provide wireless access to your corporate email from  
your device without support from IT. Go to xpressmailpe.wireless.att.com to set up self-service  
corporate email.  
1. On the Home screen, short press the POWEr button to bring up the Quick List.  
2. Highlight Wireless Manager and press the CENTEr NAViGATiON key.  
3. Highlight Bluetooth.  
4. Press the CENTEr NAViGATiON key to turn on or off.  
5. Press the LEFT SOFT key to select Done.  
IT Managed Corporate Email  
To set up IT managed corporate wireless email on your smartphone, contact your IT  
administrator for set up instructions and support detail for Microsoft Direct Push or Good Mobile  
Messaging.  
Connect to a Bluetooth Headset or Another Bluetooth Device  
1. In the Wireless Manager press the riGHT SOFT key to select Menu.  
2. Highlight Bluetooth Settings and press the CENTEr NAViGATiON key.  
3. Highlight Add new device… and press the CENTEr NAViGATiON key.  
4. Select the Bluetooth device you wish to add.  
Microsoft Direct Push provides wireless access to your corporate email, contacts, calendar and  
tasks for Microsoft Exchange Server. Contact your IT administrator for set up instructions and  
support detail. Activate an appropriate enterprise data plan on your AT&T account before using  
Microsoft Direct Push.  
5. If required, type the passkey for the Bluetooth enabled device on your Samsung Jack™.  
6. Once the Bluetooth is paired with the Samsung Jack™ you are ready to use Bluetooth.  
Good Mobile Messaging provides wireless access to your corporate email, calendar, contacts,  
tasks and notes for Microsoft Exchange Server and Lotus Domino. Contact your IT administrator  
for support set up instructions and support detail. Visit get.good.com for additional download  
information. Activate an appropriate enterprise data plan on your AT&T account before using  
Good Mobile Messaging.  
Note: The indicator light will blink blue when Bluetooth turns on or off.  
30  
31  
Set Up AT&T Navigator  
Wi-Fi  
AT&T Navigator  
About Wi-Fi Networks  
AT&T Navigator helps you get around town by giving you voice-guided, turn-by-turn GPS driving  
directions and real-time alerts to avoid traffic incidents.  
Wi-Fi can transmit wireless access over distances of up to 300 feet (or 100 meters). To utilize  
Wi-Fi on your device, you will need to be within range of a wireless access point, or “hotspot.”  
You may be able to access the Internet and email using available work, home or other Wi-FI  
networks. To browse the web over Wi-Fi use the Internet Explorer application once you have  
set-up your Wi-Fi connection.  
You can access 3D maps and over 10 million business listings to find nearby restaurants, ATMs,  
hotels and more—by category or by name—and even find the lowest-priced gas.  
Login Instructions  
1. Press the GPS key at the bottom left of your keyboard.  
3 minutes  
Turn Wi-Fi On/Off  
1 minute  
1. On the Home screen, short press the POWEr button to bring up the Quick List.  
2. Highlight Wireless Manager and press the CENTEr NAViGATiON key.  
3. Highlight Wi-Fi and press the CENTEr NAViGATiON key to turn on or off.  
4. Press the LEFT SOFT key to select Done.  
2. To complete the login process, you will be prompted to enter your mobile phone number,  
name and AT&T Navigator PIN.  
This PIN will be sent to you via SMS once you activate service.  
After entering your password, select Go.  
Get Directions  
5 minutes  
1. Select the Drive To option and select Go.  
2. Select the Address option and choose the Type it option.  
3. Enter the address for your desired destination and select Done. AT&T Navigator will validate  
the address and generate your route.  
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33  
Wi-Fi  
Listen to Music & Watch TV & Video  
Connect to an Available Wi-Fi Network  
1. On the Home screen, short press the POWEr button to bring up the Quick List.  
6 minutes  
Transfer Music & Video to Your Device  
To transfer music to your device, you will need:  
3 minutes  
2. Highlight Wireless Manager and press the CENTEr NAViGATiON key.  
Microsoft® ActiveSync® or Windows Mobile Device Center® installed on your PC (to  
install Microsoft® ActiveSync® on your PC, see Sync Your Device to Your PC in the Getting  
Started CD).  
3. Press the riGHT SOFT key to select Menu, highlight Wi-Fi Settings and press the  
CENTEr NAViGATiON key.  
4. Highlight the network name. Press the CENTEr NAViGATiON key to connect.  
5. Select Next. Select Finish.  
Windows Media® Player 10 (or higher) installed on your PC. You can download this at:  
1. Connect your device to your PC.  
6. For password protected network, follow on-screen instructions.  
2. Close ActiveSync® (it will automatically open when you connect your device).  
3. Open Windows Media® Player on your PC.  
Note: The indicator light will blink green when WiFi turns on or off or when connecting  
to a network.  
4. Select Media Library, then highlight the music you want to copy.  
5. Right-click on it, then select Add to Playlist.  
6. Select Sync List (The songs will appear in the Sync List pane on the right).  
7. Select Start Sync.  
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35  
Listen to Music & Watch TV & Video  
Additional Services  
The following services are available for your AT&T smartphone.  
Play Music  
1 minute  
instant Messaging (iM) – send IMs to your buddy list using your favorite service  
AT&T Mobile Music – provides the ultimate on-the-go music experience  
AT&T Mall – shop for games, graphics, ringtones and applications  
XM radio – offers your choice of radio channels on your phone  
CV – watch news, sports, weather and entertainment video clips  
MobiTV – transforms your phone into a wireless TV  
1. On the Home screen, press the LEFT SOFT key to enter the Start menu.  
2. Highlight AT&T Music and press the CENTEr NAViGATiON key.  
3. Highlight Windows Media®and press the CENTEr NAViGATiON key.  
4. Highlight My Music and press the CENTEr NAViGATiON key.  
5. Highlight All Music and press the CENTEr NAViGATiON key.  
6. Select the song you wish to play.  
Mobile Banking – check your account balances, securely transfer funds between your  
eligible accounts, view and pay bills, and review your transaction history. You can access  
multiple banks, accounts and financial services within one application. To find out if your  
bank supports Mobile Banking from AT&T, visit att.com/mobilebanking or contact your  
financial institution.  
Note: To TURN OFF the music, press the riGHT SOFT key then select Play/Pause or Stop.  
AT&T Music uses data; data charges may apply.  
For more information about adding these services, visit your local AT&T store or call us at 1-800-  
331-0500.  
More information about how to use these services with your smartphone is available at  
att.com/WirelessTutorials.  
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Troubleshooting  
Troubleshooting  
Why won’t my Samsung Jack™ turn on?  
How can I move data from another device to my Samsung Jack™?  
The power might be off or the battery might not be charged. See Charge the Battery on page 7 for more information.  
You can share data between compatible devices via Bluetooth wireless connections, microSD cards, Mobile Device Center  
(Windows Vista) or Microsoft ActiveSync (Windows XP or earlier).  
Why can I not send or receive email messages?  
Your Samsung Jack™ may not be connected to the wireless network. See Connect Your Wireless AT&T Network on page 9 for  
Can I customize the application shortcuts on the Home screen?  
more information.  
The shortcuts that appear on the Home screen are the most frequently used applications; they change as you use the  
applications and functions on your Samsung Jack™ . Therefore, the applications most frequently used will appear as shortcuts.  
Since the shortcuts are included on the Home screen dynamically, there is no option to customize application shortcuts  
through usage of the Windows default Home screen layout.  
Your device may not be attached to a supported email address. See Personal Email Setup on page 26 for more information.  
If you still cannot send and receive messages, reset your device by removing and reinserting the battery.  
Why can I not add a supported email address?  
Verify that the email account attached to the email address that you want to add supports POP3 or IMAP4. Contact your email  
provider for more information about the address types that you can add.  
How can I access the Internet on my desktop/laptop using my Samsung Jack™  
as a modem?  
AT&T Communication Manager is a software application that runs on your laptop, allowing you to control how and when  
your laptop connects to the Internet over AT&T’s wireless network. Just add a Tether service plan to your account, download  
Communication Manager to your laptop at att.com/communicationmanager, and you’ll be ready to wirelessly enable your  
laptop almost anywhere AT&T offers coverage. To find detailed instructions for setting up a tethering connection with your  
device, go to the Device Support section of the AT&T web site.  
Can I stream music, or buy and download tunes wirelessly - or do I need a PC?  
You can stream and buy music – wherever you are – using AT&T Mobile Music. You can also transfer tunes from your PC to the  
Samsung Jack™ using the USB Cable.  
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© 2009 Samsung Telecommunications America, LLC. Samsung and Samsung Jack™ are both trademarks of Samsung  
Electronics America, Inc. and its related entities. Other company and product names mentioned herein may be trademarks of  
their respective owners. Screen images simulated.  
Microsoft, Windows Logo, Windows Mobile, Windows Media, ActiveSync and Outlook are either registered trademarks or  
trademarks of Microsoft Corporation in the United States and/or other countries.  
© 2009 AT&T Intellectual Property. All rights reserved. AT&T, AT&T logo and all other marks contained herein are trademarks of  
AT&T Intellectual Property and/or AT&T affiliated companies.  
WArNiNG: This product contains small parts. Keep your mobile phone and any small parts out of small children’s reach.  
To take advantage of all the benefits and service features, you may need to purchase additional hardware or software, pay  
monthly access and/or per use charges. This device contains a Lithium Ion Battery. Do not dispose of as household waste. This  
carton is made from partially recycled paper fibers and is recyclable when local recycling programs are in place.  
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