Samsung Computer Drive S2 PORTABLE 30 User Manual

S2 Portable Series  
USER MANUAL  
External Hard Drive  
S2 Portable 3.0  
S2 Portable  
·HX-MTA25DA·HX-MT025DA  
·HXMU016DA ·HXMU050DA  
·HX-MTA32DA·HX-MT032DA  
·HX-MU016DA·HX-MU050DA  
HX-MTA50DA·HX-MT050DA  
·
·
HXMU025DA ·HX-MU064DA  
HX-MU025DA·HX-MUD75DA  
HXMU032DA ·HX-MU010EA  
HX-MU032DA·HX-MUT75DA  
HX-MU040DA·HX-MUD10EA  
·
·
·
·
·
HX-MTA64DA HX-MT064DA  
·
HX-MTD75DA  
HX-MTT75DA  
HX-MT010EA  
HX-MTD10EA  
·
·
·
·
User’s Manual  
Handling Precautions  
The following information serves to ensure user’s safety and prevent damage to user’s properties.  
Carefully read the information provided and use your product correctly.  
Supplied with the rated USB BUS Power  
S2 Portable Series must use the USB Bus Power. Please connect to the USB Port supplied with the rated USB BUS Power.  
Installation Related  
Do not sit on the product and  
do not place a heavy object over  
Use the product on a flat surface.  
the product.  
Product case or connector can be damaged  
and may cause a break down.  
Data Cable Usage  
Do not severely bend the data  
Standardized data cable.  
cable and do not place a heavy  
object over the data cable.  
This may increase the wrong operation and  
may cause a malfunction.  
If the data cable is damaged, it may cause a  
malfunction.  
Do not unplug the data cable by  
severely pulling the cable.  
This may damage connector on the product  
and may cause a problem with the product.  
Shock  
The external drive is very portable and you may easily drop it. Take care not to drop and tip the product while  
carrying the external drive. If you make an impact on the external drive, it may cause bad sectors on the disk.  
Bad sectors can cause various and potentially read/write errors.  
Humidity  
If you use the product in places exposed to humidity, it may danger of electric shock. In addition, prolonged exposure to  
moisture can corrode various parts and components.  
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S2 Portable Series External Hard Drive  
User’s Manual  
Magnets  
Magnetic objects can cause various types of damage to the External Hard Drive, including data damage. Keep magnets and  
magnetic objects away from the external drive.  
Disassembly and Label Removal  
For repair, please visit the designated (samsung) customer service center.  
Unauthorized disassembly, repair, or reform of the product and unauthorized removal  
of the labeling will void your warranty.  
Always Backup your Important Data  
The external drive manufacturer does not guarantee data stored in the external drive  
and will not assume responsibility for any mental or material damage incurred during data recovery.  
Backup : Storing the original and a copy on two or more separate and accessible storage media.  
Regular Virus Scanning  
Frequently scan the device for viruses and protect the external drive from virus infection.  
Cleaning the product  
Never use cleaning fluid or similar chemicals.  
Do not spay cleaner directly on the product.  
It may cause discoloration and deformation of the product.  
Custody Related  
Keep the product and accessories out of the reach of children. It may cause personal injuries and problem.  
Safely Remove Hardware  
Always use the Safely Remove Hardware feature before shutting down the External Hard Drive or disconnecting the USB cable and power cable.  
1MB=1,000,000bytes / 1GB=1,000,000,000bytes / 1TB=1,000,000,000,000bytes  
Actual accessible capacity may vary from advertised capacity due to formatting and partitioning of the hard drive, as well as due to your computer's operating system.  
4
S2 Portable Series External Hard Drive  
User’s Manual  
Table of Contents  
2
2
2
2
2
About this Manual  
Quick Installation Guide  
User’s Manual  
Using this Manual  
Icon Guide  
Read Me First  
3
3
3
3
3
4
4
4
4
4
4
4
Supplied with the rated USB BUS Power  
Installation Related  
Data Cable Usage  
Shock  
Humidity  
Handling Precautions  
Magnets  
Disassembly and Label Removal  
Always Backup your Important Data  
Regular Virus Scanning  
Cleaning the product  
Custody Related  
Safely Remove Hardware  
6
Introduction  
Introduction  
7
8
S2 Portable  
S2 Portable 3.0  
Specifications  
9
11  
12  
Installation  
Windows  
Connecting your S2 Portable Series  
Using your S2 Portable Series  
Macintosh  
13  
13  
15  
15  
16  
Copying / Moving Files  
Removable Disk Method  
Safely Removing your S2 Portable Series  
For Windows  
For Macintosh  
17  
17  
19  
Samsung Drive Manager Software  
Samsung Drive Manager Installation  
Using Samsung Drive Manager  
S2 Portable Series Software  
21  
FAQ  
Troubleshooting  
Appendix  
22  
22  
22  
22  
23  
23  
24  
Partitioning and Changing File System Type  
Reformat to FAT32  
Reformat to NTFS32  
Format in Macintosh  
Product Certifications  
FCC  
Warranty Information  
5
S2 Portable Series External Hard Drive  
User’s Manual  
Introduction  
The S2 Portable Series External Hard Drive is a high-performance external hard drive that supports USB *.  
Unlike conventional desktop disk drives, the S2 Portable Series External Hard Drive makes it possible for you to  
instantaneously add greater storage capacity to your system without having to take the computer apart.  
This means that your S2 Portable Series External Hard Drive comes fully partitioned and formatted for your use and  
you can instantly access to the drive by simply plugging it into your computer through a USB port.  
S2 Portable Series comes with Samsung Drive Manager which is a Windows-based integrated-management  
software that allows the convenient use of External Hard Drives.  
Samsung Drive Manager supports various functions including auto backup, file/folder security, drive diagnosis,  
partition setup, and power settings.  
S2 Portable  
: USB 2.0  
*
S2 Portable 3.0 : USB 3.0  
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S2 Portable Series External Hard Drive  
User’s Manual  
Specifications  
(S2 Portable)  
S2 Portable  
Category  
Interface  
High Speed USB  
480 Mbps Max.  
Transfer Rate  
USB Host Power  
Windows XP / Vista / 7  
Operating System  
Mac OS X 10.4.8 or Later  
Hard Disk Capacity  
160GB / 250GB / 320GB / 400GB / 500GB / 640GB  
(82mm x 17mm x 111mm)  
750GB / 1TB  
(82mm x 18mm x 111mm)  
Dimensions (W x H x L)  
Color  
Piano Black, Snow White, Wine Red, Chocolate Brown, Sweet Pink, Ocean Blue, Metal Gray, Champagne Gold  
NTFS  
Format System  
System Requirements  
PC : Windows XP / Vista / 7  
Macintosh : Mac OS X 10.4.8 or Later  
Upgrade your operating system to the latest version to enjoy better performance and reliability.  
Components  
S2 Portable Seri  
e
s
S2 Portable  
USB 2.0-Cable  
Quick Start Guide  
Pouch  
When you purchase a S2 Portable External Hard Drive, make sure that all components have been included in your  
product package.  
Overview  
LED Description  
1) Standby Status : Steadily lit LED  
LED  
USB Port  
2) Read / Write in Progress : Blinking LED  
Some computers supply limited USB bus power. If your drive doesn't power on after connecting the USB cable, you may need to  
purchase a USB Y-cable from retailers or online shops.  
7
S2 Portable Series External Hard Drive  
User’s Manual  
Specifications  
(S2 Portable 3.0)  
S2 Portable 3.0  
Category  
Interface  
Super Speed USB  
5 Gbps Max.  
Transfer Rate  
USB Host Power  
Windows XP / Vista / 7  
Mac OS X 10.4.8 or Later  
Operating System  
Hard Disk Capacity  
750GB / 1TB  
500GB / 640GB  
(82mm x 17mm x 111mm)  
(82mm x 18mm x 111mm)  
Dimensions (W x H x L)  
Color  
Piano Black, Metal Gray  
NTFS  
Format System  
System Requirements  
PC : Windows XP / Vista / 7  
Macintosh : Mac OS X 10.4.8 or Later  
Upgrade your operating system to the latest version to enjoy better performance and reliability.  
Components  
S2 Portable Seri  
e
s
Quick Start Guide  
Pouch  
S2 Portable 3.0  
USB 3.0 Micro-B Cable  
When you purchase a S2 Portable 3.0 External Hard Drive, make sure that all components have been included in your  
product package.  
Overview  
LED Description  
1) Standby Status : Steadily lit LED  
LED  
USB 3.0 Port  
2) Read / Write in Progress : Blinking LED  
To use the S2 Portable 3.0 model at its Maximum speed, you need a PC or a Host Card that supports USB 3.0 interface.  
S2 Portable Series External Hard Drive  
8
User’s Manual  
Connecting your S2 Portable  
Installation  
Verify that the computer meets the minimum system requirements as outlined in #System Requirements.  
Insert the USB cable to the desktop/laptop computer as shown in Figures 1 and 2:  
Figure 1. Connecting to a Desktop Computer  
Figure 2. Connecting to a Laptop Computer  
Your S2 Portable Series External Hard Drive will automatically activate once connected to the computer.  
S2 Portable Series External Hard Drive  
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User’s Manual  
Connecting your S2 Portable 3.0  
Installation  
Verify that the computer meets the minimum system requirements as outlined in #System Requirements.  
Insert the USB cable to the desktop/laptop computer as shown in Figures 3 and 4:  
Figure 3. Connecting to a Desktop Computer  
Figure 4. Connecting to a Laptop Computer  
To use the S2 Portable 3.0 model at its maximum speed, you need a PC or a Host Card that supports USB 3.0 interface.  
S2 Portable Series External Hard Drive  
10  
User’s Manual  
Windows  
When you connect the S2 Portable Series External Hard Drive to the computer a small icon will appear in the system tray  
at the lower right corner of the screen.  
Figure 5. System Tray indicating an external device  
The operating system will recognize and display "Samsung” drive under “My Computer.”  
Figure 6. In the Windows Explorer, you will see a new Samsung drive  
You are now ready to use the Samsung S2 Portable Series External Hard Drive.  
S2 Portable Series External Hard Drive  
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User’s Manual  
Macintosh  
Connect your S2 Portable Series External Hard Drive to the computer. Your Macintosh operating system will then  
generate a SAMSUNG.  
Figure 7. Macintosh External Hard Drive connection icon  
After clicking the SAMSUNG icon, the following folder will appear.  
Figure 8. Macintosh Folders  
You are now ready to use the Samsung S2 Portable Series External Hard Drive.  
(Software included with your S2 Portable Series External Hard Drive does not support the Mac operating environment.)  
Samsung provides Samsung NTFS 3G driver which can be used to write data on NTFS-format  
External Hard Drives on Mac OS. Samsung NTFS 3G driver can be downloaded from the Samsung website.  
Support  
Download  
External HDD)  
S2 Portable Series External Hard Drive  
12  
User’s Manual  
Using your S2 Portable Series  
Copying / Moving Files  
Now that you h ave successfully installed your new S2 Portable Series External Hard Drive, you copy or move files or whole  
folders from your new S2 Portable Series to your computer and vice-versa.  
It is important to understand the difference between Copy and Move.  
Copy : is to make a duplicate folder or file and store it so that you have two copies.  
Move : is to take a folder or file from one location and put it into another.  
WHEN YOU MOVE A FOLDER OR FILE, YOU NO LONGER HAVE A BACKUP COPY.  
Copy and paste files from the computer to the S2 Portable Series External Hard Drive (Removable Disk Method).  
Removable Disk Method  
For the purposes of this manual, we will make a copy of the Temp folder on the C drive of your computer and  
copy it to the S2 Portable Series External Hard Drive.  
From the Windows Desktop click:  
Start  
Programs  
Accessories  
Windows Explorer  
Figure 9. Getting to the Windows Explorer  
From the Windows Explorer, you will see various drive letters; A, C, your C drive is your local  
Hard Drive. The S2 Portable Series will most likely be the E drive however, it could be any drive letter.  
For the purposes of this manual, we will assume that the S2 Portable Series is the E drive. As well, for practice copying  
folders and files, we will copy the Temp folder onto the S2 Portable Series.  
S2 Portable Series External Hard Drive  
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User’s Manual  
From the Windows Explorer screen:  
Click Local Disk C  
From the right-hand pane:  
Right-click the Temp folder  
Click Copy  
Figure 10. When you Right-Click on a file or folder, you get another menu.  
2) From this side, right click on the  
Temp folder and choose Copy.  
1) From this side, click the  
Local C drive.  
Now, we will copy the Temp folder from the Local C drive, to the Samsung E drive. From the left pane in the  
Windows Explorer : Right Click Samsung E  
Click Paste  
Figure 11. Using a Right-Click again, we can paste the Temp file onto the  
S2 Portable Series drive.  
Right click on the Samsung E drive and choose  
NOTE : Detaching the USB cable while file transfer is in progress can damage your computer and/or S2 Portable Series  
External Hard Drive. If you need to disconnect the USB cable, wait for the transfer process to complete first and  
then disconnect using the “Safely Remove Hardware” option.  
S2 Portable Series External Hard Drive  
14  
User’s Manual  
Safely Removing your S2 Portable Series  
For Windows  
Right-click the arrow icon from the system tray at the lower right corner of your screen.  
Figure 12. The taskbar is located at the bottom-right of the screen.  
Click “Safely Remove Hardware.”  
Figure 13. The 'Safely Remove Hardware' prompt will list every device that is  
attached to your system.  
Click “Samsung S2 Portable Series USB device”.  
Figure 14. This prompt will list all of the Mass Storage Devices like your Local Hard  
drive and your S2 Portable Series Hard drive.  
When you see the “Safely Remove Hardware” message, you may safely remove the device from the system.  
Use the Safely Remove button of Samsung Drive Manager to safely remove your external hard drive.  
[Safely Remove button]  
S2 Portable Series External Hard Drive  
15  
User’s Manual  
For Macintosh  
Click the external hard drive icon and select “Eject “SAMSUNG.””  
Figure 15. For the Macintosh click the USB icon and choose Eject "SAMSUNG"  
This safely disconnects the drive. It is now safe to detach the drive from the computer.  
Do not disconnect S2 Portable Series External Hard Drive’s USB cable from the computer while file transfer is  
in progress. Interrupting the file transfer could lead to data corruption and/or damage to your S2 Portable Series  
External Hard Drive.  
S2 Portable Series External Hard Drive  
16  
User’s Manual  
S2 Portable Series Software  
Samsung Drive Manager Software  
Samsung Drive Manager is bundled software for Windows provided for the convenient use of your External Hard Drive.  
Samsung Drive Manager comprises Samsung AutoBackup (a personal backup solution), Samsung SecretZone™  
(a personal data protection solution), Samsung Secure Manager (a secure external hard disk management solution) and  
Samsung External Hard Drive management tools.  
Samsung Drive Manager must be connected to S2 Portable Series to operate.  
For further details, refer to the user manual provided with S2 Portable Series.  
Samsung Secure Manager cannot be used if your hard disk does not support the security function.  
Samsung Drive Manager Installation  
1. When your PC and Samsung External Hard Drive are  
connected, the Samsung Drive Manager installation  
screen is automatically displayed.  
The installation screen is not automatically displayed  
on Windows Vista or Windows 7; you will need to  
manually run Samsung Drive Manager.exe on your  
Samsung External Hard Drive.  
2. Select Run Samsung Drive Manager on the installation  
screen, and click [OK].  
3. Select a language to perform the installation in.  
S2 Portable Series External Hard Drive  
17  
User’s Manual  
4. Once the preparation process is complete, InstallShield  
Wizards’ greeting dialog will display.  
5. Click “Next”.  
6. The dialog will display the end user license agreement.  
Carefully read the agreement. Select “Yes”.  
7. The installation folder selection screen is displayed for  
Samsung Drive Manager.  
8. Set the installation folder and click “Next”.  
S2 Portable Series External Hard Drive  
18  
User’s Manual  
9. On the program folder selection screen, set the program  
folder in which to register Samsung Drive Manager icons  
and click “Next”.  
10. Your computer can be restarted after the program  
is installed.  
11. Confirm system restart (if desired) and click “Done”.  
Restart your computer when prompted to ensure  
normal execution of Samsung Drive Manager.  
Using Samsung Drive Manager  
Select Start (from the Windows start menu)  
Samsung Drive Manager.  
All Programs  
Samsung  
Samsung Drive Manager  
The window shown below is displayed when the program is executed.  
S2 Portable Series External Hard Drive  
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User’s Manual  
[ Samsung Drive Manager Screen ]  
The main window of Samsung Drive Manager includes drive information, the Safely Remove Hardware button,  
program execution button and tool buttons.  
[ Safely Remove button ]  
Click Safely Remove Hardware to safely remove your hard disk.  
Some models do not support this function. Then the unlock button appears in dimmed color.  
When backup sources are regularly backed up using Samsung AutoBackup, they are fully backed up only during  
the initial backup, and real-time backup (monitoring of backup data for auto-backup of changed data only) is  
performed subsequently for your convenience.  
Samsung SecretZone™ is a personal information protection solution that lets you create and use an encrypted  
disk on your Samsung External Hard Drive.  
By using Samsung SecretZone™, you can safely and conveniently protect important, confidential and personal  
data.  
This function is not compatible with External Hard Drive that do not support power settings.  
Refer to the Samsung Drive Manager User Manual provided with the product for further details.  
Samsung Drive Manager User Manual can also be downloaded from the Samsung website.  
S2 Portable Series External Hard Drive  
20  
User’s Manual  
Troubleshooting  
Check the USB cable connection.  
Check the LED light on the External Hard Drive.  
Check the power supply to S2 Portable Series External Hard Drive.  
Ticking noise is an indication of insufficient power.  
If the drive is not being recognized, try plugging it into a different USB port.  
FAQ  
Q1. File transfer takes too long.  
A1. - USB 2.0  
You will experience slow file transfer speeds if your computer does not support USB 2.0 or if you do not connect  
S2 Portable Series External Hard Drive to a USB 2.0 port. Try connecting S2 Portable Series External Hard Drive to a  
different port or, if your computer does not support USB 2.0, purchase a separate USB 2.0 port.  
- USB 3.0  
To use the S2 Portable 3.0 model at its Maximum speed, you need a PC or a Host Card that supports USB 3.0  
interface and USB 3.0 Cable.  
Q2. The actual storage capacity of S2 Portable Series External Hard Drive is different than the capacity  
shown on the packaging.  
A2. Type of file system used for the drive, partitioning arrangement, type of operating system, and various other factors can  
affect the actual storage capacity displayed by your computer.  
(1MB=1,000,000bytes and 1GB=1,000,000,000bytes and 1TB=1,000,000,000,000bytes.)  
Q3. I connected my S2 Portable Series External Hard Drive, and the computer seems to recognize it,  
but the drive won’t show up under Windows Explorer.  
A3. S2 Portable Series External Hard Drive is by default formatted to NTFS and will work normally when you connect it to your computer.  
However, if the partition has been erased or the file system has been changed to a one that’s not recognized by Windows,  
the drive will not appear under Windows Explorer. Try formatting the drive to FAT32 or NTFS.  
(Caution : Formatting will erase all data stored in the drive.)  
Q4. I am using Windows XP and cannot format the drive to FAT32.  
A4. Windows operating systems that followed Windows NT have limited FAT32 formatting to 32GB.  
Therefore, if you wish to format your S2 Portable Series External Hard Drive to FAT32, you will need to download a format utility  
from our website.  
(Caution : Formatting will erase all data stored in the drive. We recommend that you back up your data before proceeding.)  
Q5. My computer will not boot up properly.  
A5. If you boot up your system with S2 Portable Series External Hard Drive connected to the computer,  
it’s possible that your system’s BIOS is attempting to boot from the External Hard Drive.  
Change the BIOS booting sequence or disconnect the External Hard Drive from the system and then try booting again.  
Q6. I am using a Mac, and I can’t copy files.  
A6. If the drive has been formatted to NTFS, data stored in the drive can only be read by Mac systems.  
To use the drive on Mac OS X operating systems, use Samsung NTFS 3G Driver or reformat your drive.  
Samsung NTFS 3G driver : Refer to the 12 page  
Reformat : Refer to the 22 page  
S2 Portable Series External Hard Drive  
21  
User’s Manual  
Appendix  
WARNING – PARTITIONING AND FORMATTING YOUR DRIVE WILL PERMANENTLY ERASE ALL THE FILES ON THE DRIVE.  
DO NOT ATTEMPT TO DO THIS UNLESS ALL OF YOUR FILES HAVE BEEN BACKED UP AND CHECKED  
FOR RELIABILITY AND READABILITY.  
Partitioning and Changing File System Type  
It’s possible to partition your S2 Portable Series External Hard Drive and change the file system type.  
Reformat to FAT32  
Reformat to NTFS  
Reformat in Macintosh  
Reformat to FAT32  
- Re-format your external hard drive as FAT32 using Samsung Format Utility or Samsung Drive Manager.  
Samsung Drive Manager : Refer to page 17.  
Reformat to NTFS  
Following describes formatting to NTFS in Windows XP:  
- Connect S2 Portable Series External Hard Drive to the computer.  
- Click “Start” from the lower left corner of your screen.  
- Right-click “My Computer” and then select “Manage.”  
- From the “Computer Management” tool, select “Disk Management.”  
- Right-click the drive you wish to format and then select “Delete Partition.”  
- Once drive partition has been deleted, right-click the drive you wish to format and then select “New Partition” as  
shown in the diagram below.  
- From Create Partition Wizard, select “Primary Partition” and then enter the desired size of the partition.  
- From the “File System” menu, select “NTFS” and format.  
Format in Macintosh  
Following describes formatting in Mac OS X:  
- Launch Mac OS X’s “Disk Utility” tool.  
- Open the main drive folder from the desktop. Open the “Applications” folder and then the “Utilities” folder.  
- Select the “Disk Utility” file.  
- Select the drive you wish to reformat.  
- Select the “Erase” menu.  
- Select “Mac OS Extended (Journaled)” from “Volume Format” menu and then Click “Erase” button  
- Once formatting is complete, the drive will appear on your desktop.  
S2 Portable Series External Hard Drive  
22  
User’s Manual  
Product Certifications  
CE (European Union/Community)  
VCCI (Voluntary Control Council for Interference by Information)  
FCC (Federal Communications Commission)  
C-TICK  
KCC (Korea Communications Commission)  
BSMI (Bureau of Standards, Metrology and Inspection)  
cUL (C- Underwriter’s Laboratories, Inc)  
TUV (Technischer Uberwachungs Verein)  
CB  
This marking on the product, accessories or literature indicates that the product and its  
electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with  
other household waste at the end of their working life. To prevent possible harm to the  
environment or human health from uncontrolled waste disposal, please separate these  
items from other types of waste and recycle them responsibly to promote the sustainable  
reuse of material resources.  
Household users should contact either the retailer where they purchased this product, or their local government  
office, for details of where and how they can take these items for environmentally safe recycling.  
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product  
and its electronic accessories should not be mixed with other commercial wastes for disposal.  
FCC  
CAUTION : Changes or modifications not expressly approved by the part responsible for  
compliance could void the user’s authority to operate the equipment.  
Note : This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a residential installation. This  
equipment generates uses and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful interference to radio  
communications, However, there is no guar antee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off and on,  
the user is encouraged to try to correct the interference by one or more of the following  
measures:  
Class B  
- Reorient or relocate the receiving antenna.  
- Increase the separation between the equipment and receiver.  
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
- Consult the dealer or an experienced radio/TV technician for help.  
S2 Portable Series External Hard Drive  
23  
User’s Manual  
Warranty Information  
The following limited warranty applies to the Samsung external hard disk drive but does not supersede  
regional and national laws and regulations.  
Limited Warranty  
Samsung makes the following limited warranties during the warranty period: (a) the Products will function properly under  
normal use; (b) the Products will be free from defects in materials or workmanship; (c) the Products will conform to the  
published specifications; and (d) the Products will conform to any additional specifications agreed to in writing by the parties.  
Samsung warranties do not cover any problem that is caused by (a) commercial use; accident; abuse; neglect; shock;  
electrostatic discharge; heat or humidity beyond product specifications; improper installation; operation; maintenance or  
modification; or (b) any misuse contrary to the instructions in the user’s manual; or (c) lost passwords; or (d) malfunctions  
caused by other equipment.  
Our limited warranties are void if a product is returned with removed, damaged, or tampered labels or any alterations  
(including removal of any component or external cover). Our warranties do not cover data loss – back up the contents  
of your drive to a separate storage medium on a regular basis. Also, consequential damages; incidental damages; and  
costs related to data recovery, removal and installation are not recoverable under our warranties.  
Warranty Period  
The warranty period for product is three (3) years from the documented date of purchase from  
Samsung or a Samsung’ authorized reseller.  
Customer Service  
To request warranty service, please contact the place of purchase, or visit our web site (www.samsunghdd.com)  
for information on obtaining service or an RMA (Return Material Authorization) number. Submit your phone number, e-mail,  
address, name, product model, and serial number(s) and an RMA number with all pertinent information will be provided to  
you for returning product to Samsung. When you return the product to Samsung, the product must be properly packaged in  
original packing with a traceable forwarder and freight prepaid to the return address listed on the RMA. Remember to write  
the RMA number on the out side of box, or the shipment will be refused and returned to you at freight collect.  
Samsung, or an authorized Samsung service center, will replace your product with a functionally equivalent product.  
Samsung will not return your original drive and data recovery is not included.  
It is highly recommended that you backup your data. Once your drive is received at Samsung, the ownership of the  
product and all content therein will be transferred to Samsung.  
S2 Portable Series External Hard Drive  
24  
Samsung Electronics Co., Ltd.  
STORAGE SYSTEM DIVISION  
HEAD OFFICE: 416, MAETAN-3 DONG, YEONGTONG-GU, SUWON SI, GYEONGGI-DO, KOREA, 443-742  
FAX : 82-54-479-5801  
Copyright  
Samsung Electronics reserves all copyrights to the content of this manual. Copyright laws prohibit reproduction  
of this manual in part or whole by any third party without the explicit consent of Samsung Electronics.  
Sa msung Electronics does not assume any patent responsibility for the use of information contained in this manual.  
Disclaimer  
This user’s manual has been subjected to thorough reviews and verifications to ensure accuracy of its content  
and contains information that’s pertinent to the model and series it describes at the time of publication. However,  
content of this manual and/or product specifications are subject to change without prior notice and with no direct  
or indirect liability on Samsung Electronics’ part concerning such change.  
S2 Portable Series External Hard Drive Users manual EN (Rev. 07)  

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