SIIG 04 0725A User Manual

2-Port USB to RS-232  
Serial Adapter  
Quick Installation Guide  
Introduction  
The 2-Port USB to RS-232 Serial Adapter adds two  
9-pin serial ports to your USB-equipped system.  
Key Features and Benefits  
Supports data transfer rate up to 230Kb/s  
USB plug-n-play and bus-powered  
Connectors: USB type-A (male); 2x 9-pin  
RS-232 serial (male)  
Serial Number Sticker  
For future product return or exchange, this serial  
number is required. Please keep it for your  
reference.  
04-0725A  
1
Installation  
Make sure the driver is installed before plugging  
the Serial Adapter into the computer.  
Windows 7 (32-/64-bit)  
1.  
At the Windows desktop insert the driver  
CD.  
At the AutoPlay box: Click Run autorun.exe.  
If AutoPlay doesn't start: Click Start, in the  
Search programs and files box, type  
D:\autorun.exe, then press Enter. (Change  
D: to match your CD-ROM drive letter)  
AtUSBtoSerialAdapterscreen, clickInstall  
Driver, then click USB 2/4/8-Port Serial.  
At User Account Control, click Yes.  
At High-Speed USB MultiSerial Device  
Drivers Setup box, click Install.  
2.  
3.  
4.  
5.  
6.  
At High-Speed USB MultiSerial Device  
Drivers Setup box prompt Installation  
completed, click Exit.  
Plug the Serial Adapter into an available  
USB port and the drivers will install  
automatically. The device is ready for use.  
3
Windows Vista (32-/64-bit)  
1.  
At the Windows desktop insert the driver  
CD.  
At the AutoPlay box: Click Run autorun.exe.  
If AutoPlay doesn't start: Click Start, in the  
Search programs and files box, type  
D:\autorun.exe, then press Enter. (Change  
D: to match your CD-ROM drive letter)  
AtUSBtoSerialAdapterscreen, clickInstall  
Driver, then click USB 2/4/8-Port Serial.  
Click Allow.  
2.  
3.  
4.  
At High-Speed USB MultiSerial Device  
Drivers Setup box, click Install.  
5.  
6.  
At High-Speed USB MultiSerial Device  
Drivers Setup box prompt Installation  
completed, click Exit.  
Plug the Serial Adapter into an available  
USB port and the drivers will install  
automatically. The device is ready for use.  
4
Windows XP (32-/64-bit) / Server 2003 (32-/  
64-bit) / 2000  
1.  
At the Windows desktop insert the driver  
CD.  
Note: Most systems will start installing the  
driver once the driver CD is inserted. If so,  
skip step #2 and go directly to step #3.  
2.  
If AutoPlay doesn't start, click Start, Run,  
type D:\autorun.exe, then click OK.  
(Change D: to match your CD-ROM drive  
letter).  
3.  
4.  
5.  
AtUSBtoSerialAdapterscreen, click Install  
Driver, then click USB 2/4/8-Port Serial.  
At High-Speed USB MultiSerial Device  
Drivers Setup box, click Install.  
At High-Speed USB MultiSerial Device  
Drivers Setup box prompt Installation  
completed, click Exit.  
6.  
Plug the Serial Adapter into an available  
USB port and the drivers will install  
automatically. The device is ready for use.  
5
Windows Server 2008 (32-/64-bit) / 2008 R2  
1.  
At the Windows desktop insert the driver  
CD.  
At the AutoPlay box: Click Run autorun.exe.  
If AutoPlay doesn't start: Click Start, in the  
Search programs and files box, type  
D:\autorun.exe, then press Enter. (Change  
D: to match your CD-ROM drive letter)  
AtUSBtoSerialAdapterscreen, clickInstall  
Driver, then click USB 2/4/8-Port Serial.  
Click Allow.  
2.  
3.  
4.  
At High-Speed USB MultiSerial Device  
Drivers Setup box, click Install.  
5.  
6.  
At High-Speed USB MultiSerial Device  
Drivers Setup box prompt Installation  
completed, click Exit.  
Plug the Serial Adapter into an available  
USB port and the drivers will install  
automatically. The device is ready for use.  
6
To Verify Installation  
1.  
Check Device Manager to verify  
installation.  
For Windows 7: Right click Computer, click  
Manage.  
For Windows Vista: Right click Computer,  
click Manage, click Continue.  
For Server 2008 / 2008 R2: Right click  
Computer, click Manage, double click  
Diagnostics.  
For XP / Server 2003 / 2000: Right click My  
Computer, click Manage.  
2.  
3.  
Click Device Manager.  
Double click Ports (COM & LPT), two  
High-Speed USB Serial Port... should be  
displayed.  
7
Changing COM Port Number  
Some serial devices need a specific COM port in  
ordertowork. Ifyourserialdeviceworksproperly,  
do not change this setting.  
1. FromDeviceManagerdoubleclickPorts  
(COM & LPT), then double click the  
High-Speed USB Serial Port port you  
want to change.  
2. Click Features tab.  
3. Click the down arrow that is next to the  
COM Port Number drop down box and  
select a COM port that is not in use.  
4. Click OK to save the changes.  
5. Unplug the Serial Adapter from the USB  
port, then re-plug the Serial Adapter into  
the same USB port to enable the changes.  
8
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9
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10  
TechnicalSupportandWarranty  
QUESTIONS? SIIGs Online Support has answers! Simply visit our web site at  
www.siig.com and click Support. Our online support database is updated daily with  
new drivers and solutions. Answers to your questions could be just a few clicks away. You  
can also submit questions online and a technical support analyst will promptly respond.  
SIIG offers a 5-year manufacturer warranty with this product. This warranty covers the  
original purchaser and guarantees the product to be free of any defects in materials or  
workmanship for five (5) years from the date of purchase of the product.  
SIIG will, at our discretion, repair or replace (with an identical product or product having  
similar features and functionality) the product if defective in materials or workmanship.  
This warranty gives you specific legal rights, and you may also have other rights which  
vary from state to state. Please see our web site for more warranty details.  
If you encounter any problems with this product, please follow the procedures below.  
A) If it is within the store's return policy period, please return the product to the store  
where you purchased from.  
B) If your purchase has passed the store's return policy period, please follow the steps  
below to have the product repaired or replaced.  
Step 1: Submit your RMA request.  
Go to www.siig.com, click Support, then RMA to submit a request to SIIG RMA or  
fax a request to 510-657-5962. Your RMA request will be processed, if the product  
is determined to be defective, an RMA number will be issued.  
Step 2: After obtaining an RMA number, ship the product.  
Properly pack the product for shipping. All accessories that came with the  
original package must be included.  
Clearly write your RMA number on the top of the returned package. SIIG will  
refuse to accept any shipping package, and will not be responsible for a product  
returned without an RMA number posted on the outside of the shipping  
carton.  
You are responsible for the cost of shipping to SIIG. Ship the product to the  
followingaddress:  
SIIG, Inc.  
6078 Stewart Avenue  
Fremont, CA 94538-3152, USA  
RMA #:  
SIIG will ship the repaired or replaced product via Ground in the U.S. and  
International Economy outside of the U.S. at no cost to the customer.  
11  
About SIIG, Inc.  
Foundedin1985,SIIG,Inc.isaleadingmanufacturerofITconnectivitysolutions  
(includingSerialATAandUltraATAControllers,FireWire,USB,andlegacyI/  
Oadapters)thatbridgetheconnectionbetweenDesktop/Notebooksystemsand  
external peripherals. SIIG continues to grow by adding A/V and Digital  
Signageconnectivitysolutionstoourextensiveportfolio.  
SIIGproductsoffercomprehensiveusermanuals,manyuser-friendlyfeatures,  
and are backed by an extensive manufacturer warranty. High quality control  
standards are evident by the overall ease of installation and compatibility of  
ourproducts, aswellasoneofthelowestdefectivereturnratesintheindustry.  
SIIG products can be found in computer retail stores, mail order catalogs,  
throughmajordistributors, systemintegrators, andVARsintheAmericasand  
theUK,andthroughe-commercesites.  
PRODUCT NAME  
2-Port USB to RS-232 Serial Adapter  
FCC RULES: TESTED TO COMPLY WITH FCC PART 15, CLASS B  
OPERATING ENVIRONMENT: FOR HOME OR OFFICE USE  
FCCCOMPLIANCESTATEMENT:  
This device complies with part 15 of the FCC Rules. Operation is subject  
to the following two conditions: (1) This device may not cause harmful  
interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation.  
THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE  
SIIG, Inc.  
6078 Stewart Avenue  
Fremont, CA 94538-3152, USA  
Phone: 510-657-8688  
2-Port USB to RS-232 Serial Adapter is a trademark of SIIG, Inc. SIIG and the SIIG logo are  
registered trademarks of SIIG, Inc. Microsoft and Windows are registered trademarks of  
MicrosoftCorporation. Allothernamesusedinthispublicationareforidentificationonlyand  
may be trademarks of their respective owners.  
July, 2011  
Copyright © 2011 by SIIG, Inc. All rights reserved  

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