Philips Senseo HD7814 User Manual

HD7816, HD7814, HD7812, HD7811, HD7810  
Coffee Machine  
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HD7811  
HD7812, HD7810  
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4 Clean the coffee spout, the pod holders and the  
drip tray in hot water, if necessary with some  
washing-up liquid, or in the dishwasher (Fig. 21).  
Never descale the SENSEO\ coffee machine with the  
lid open. Make sure the lid is properly locked.  
Problem  
Solution  
you have placed the water  
reservoir properly;  
6 Repeat steps 1 to 5 with a new mixture of descaler  
and water.  
5 Hold the cup tray in your hand while you clean it  
with hot water, if necessary with some washing-up  
liquid (Fig. 22).  
7 Rinse the water reservoir with fresh water to  
remove descaler residues.  
there is enough water in the water  
reservoir (i.e. above the ° MIN  
level if you want to brew 1 cup);  
You can also clean the cup tray in the dishwasher.  
Flush the machine with fresh water at least 3 times  
by repeating steps 1 to 5.  
Do not refill the water reservoir with used hot  
To clean the cup tray, always remove it from the  
machine, as it might prove sharp when it is handled  
incorrectly.Always handle it carefully.  
,
the ambient temperature is not  
lower than 10°C. If it is, the machine  
does not function properly.  
water.  
6 Clean the pod holders in hot water, if necessary  
with some washing-up liquid, or in the  
dishwasher. (Fig. 23)  
Make sure the sieve in the centre of the pod holder is not  
clogged. If the sieve is clogged, unclog it by rinsing the pod If the coffee machine has already been used and  
8 Clean the pod holder after descaling to prevent the  
sieve in the centre from getting clogged.  
Water leaks  
from the coffee  
machine.  
Make sure that:  
Frost-free storage  
holder under a running tap. If necessary, use a washing-up  
brush or a pin to unclog the sieve.  
therefore has been flushed with water, it may only be  
used and stored in a frost-free place to prevent it from  
becoming damaged.  
you have closed the lid properly  
(the lever must be properly locked);  
7 Clean the water reservoir in hot water, if necessary  
with some washing-up liquid. (Fig. 24)  
you have not filled the water  
Replacement  
Note:You can remove the cover of the water reservoir  
to clean the inside thoroughly.  
You can order all removable parts from your Philips  
dealer or a Philips service centre.  
reservoir beyond the MAX level;  
the sieve in the centre of the pod  
holder is not clogged. If the sieve  
is clogged, unclog it by rinsing the  
pod holder under a running tap. If  
necessary, use a washing-up brush  
or a pin to unclog the sieve;  
Note: If you use a washing-up brush, be careful not to  
damage the valve in the bottom of the water reservoir.  
Environment  
,
Do not throw away the machine with the normal  
household waste at the end of its life, but hand it in  
at an official collection point for recycling. By doing  
this, you help to preserve the environment (Fig. 27).  
8 Rinse the parts with fresh water after cleaning and  
put them back into the machine.  
9 Clean the water distribution disc with a moist  
cloth (Fig. 25).  
Be careful when you do this. Make sure that the rubber  
sealing ring does not get stuck under the edge of the  
water distribution disc. If it does, the coffee machine starts  
to leak!  
guarantee & service  
you have put the coffee  
pod properly in the centre of the  
pod holder;  
If you need service or information or if you have a  
problem, please consult the worldwide guarantee leaflet  
or visit our website at www.philips.com.You can also  
contact the Philips Customer Care Centre in your  
country; they will be happy to help you.  
The telephone number fior the United Kingdom is: 0845-  
6010354.  
the sealing ring is not stuck under  
the edge of the water distribution  
disc;  
Flushing  
If you have not used the coffee machine for three days,  
flush it with fresh water before you use it again.  
Flush the machine in the following way:  
the water drops on the worktop are  
not the result of placing or removing  
the water reservoir or removing used  
coffee pods;  
You find the telephone numbers for other countries in the  
worldwide guarantee leaflet. If there is no Customer Care  
Centre in your country, turn to your local Philips dealer  
or contact the Service Department of Philips Domestic  
Appliances and Personal Care BV.You find their address  
and fax number in the worldwide guarantee leaflet.  
1 Fill the water reservoir with cold water up to  
the MAX indication and put it back onto the  
machine. (Fig. 3)  
you do not remove the water  
2 Put the 1-cup pod holder ° or the 2-cup pod  
reservoir when the coffee machine  
is heating up.This may cause water  
that normally ends up in the water  
reservoir to leak out of the machine.  
holder °° in the machine without pod(s). (Fig. 6) The purchase of the Philips SENSEO\ coffee machine  
does not exhaust any of the rights of Sara Lee/Douwe  
Egberts or Philips under any of their patents nor does it  
confer upon the purchaser a licence under these patents.  
3 Put a bowl (with a capacity of at least 1500ml)  
under the coffee spout to collect the water. (Fig. 8)  
4 Press the on/off button I and subsequently press  
In all other cases, contact the Philips  
Customer Care Centre in your  
country.  
Troubleshooting  
the 1-cup button ° and the 2-cup button °°  
briefly at the same time. (Fig. 9)  
If you have a problem, you may find the solution in the  
table below. If the table does not provide the solution to  
your problem or if you have a question, see the chapter  
‘Guarantee & service’.  
The machine fills itself with water from the water  
reservoir.This takes some time and you will probably not  
notice that this happens.After a while, the machine starts  
to flush and switches itself off after the flushing cycle.  
The lid cannot  
be opened.  
A vacuum may have temporarily  
formed under the lid.  
Switch off the machine. Pull the  
lever up as far as it goes and wait 24  
hours before you open the lid.You  
may need to use quite some force.  
Problem  
Solution  
Descaling  
Regular descaling prolongs the life of the coffee machine  
and guarantees optimal brewing results for a long time.  
If you use the machine twice a day on average, you must  
descale it once every 3 months.  
The indicator  
light continues  
to blink slowly.  
You have not yet flushed the coffee  
machine (see chapter ‘Preparing the  
machine for use’.  
Make sure that the sieve in  
You have used the SENSEO\ coffee  
machine at an altitude higher than  
2200 metres above sea level.This  
has caused the water in the machine  
to start boiling before it has  
reached the required temperature.  
This prevents the machine from  
functioning properly. Switch off the  
machine and no longer use it at  
altitudes higher than 2200 metres  
above sea level.  
the centre of the pod holder  
is not clogged. If the sieve is  
clogged, unclog it by rinsing the  
pod holder under a running tap. If  
necessary, use a washing-up brush  
or a pin to unclog the sieve.  
1 Fill the water reservoir up to the MAX indication  
with descaler and water according to the  
instructions on the package of the descaler.Then  
put the water reservoir back onto the coffee  
machine. (Fig. 3)  
Use a descaler based on citric acid.  
2 Press on/off button I. (Fig. 10)  
The machine is ready for use when the indicator light  
burns continuously.  
If problems continue to occur,  
contact the Philips Customer Care  
Centre in your country.  
3 Place the 1-cup pod holder ° in the coffee  
machine, preferably with a used coffee pod in it.  
Close the lid and make sure it is properly locked.  
We advise you to put a used coffee pod in the pod  
holder when you descale the machine.This pod serves  
as a ‘filter’ to prevent the sieve in the pod holder from  
getting clogged with scale residues.  
The coffee  
machine  
produces less  
coffee than  
before.  
Perhaps the sieve in the centre of  
the pod holder is clogged. If the  
sieve is clogged, unclog it by rinsing  
the pod holder under a running tap.  
If necessary, use a washing-up brush  
or a pin to unclog the sieve.  
The SENSEO\ You have not yet flushed the coffee  
coffee machine machine.When you use the machine  
does not  
produce coffee before you can start brewing coffee  
when it is (see chapter ‘Preparing the machine  
for the first time, you have to flush it  
switched on for for use’).  
4 Put a bowl with a capacity of at least 1500ml under  
the coffee spout to collect the mixture of descaler  
and water. (Fig. 8)  
the first time.  
Descale the machine (see chapter  
‘Descaling’).  
The indicator  
light continues  
to blink rapidly.  
Make sure that:  
5 Press the 2-cup button °° and let the machine  
operate. Repeat this until the water reservoir is  
empty. (Fig. 26)  
4222.001.9719.8  
3/4  
Problem  
Solution  
The SENSEO\ You have not flushed the machine  
coffee machine properly before first use.As a result,  
brews only a  
small quantity  
of coffee or  
the boiler is not or not completely  
filled. Flush the machine properly  
(see chapter ‘Preparing the machine  
for use’) before you brew another  
no coffee at all  
when it is used cup of coffee.  
for the first  
time.  
The lid cannot  
be closed  
properly.  
Perhaps a used coffee pod is sticking  
to the water distribution disc. If this  
is the case, remove the used pod.  
The machine  
Contact the Philips Customer Care  
has been stored Centre in your country.  
in a room that  
was not frost-  
free.  
The SENSEO\ Make sure that:  
coffee is not  
strong enough.  
you have used the correct number  
of pods and have pressed the right  
button. Use 1 pod in combination  
with the 1-cup pod holder ° and  
the 1-cup button °. Use 2 pods  
in combination with the 2-cup pod  
holder °° and the 2-cup button  
°°;  
you have placed the coffee  
pod(s) properly in the centre of  
the pod holder, to prevent water  
from escaping along the edge of the  
pod(s).When you use two coffee  
pods on top of each other, make  
sure that the convex sides of both  
pods point downwards and press  
the pods lightly into the pod holder;  
you have not used the same pod  
twice by accident;  
the coffee in the pod is evenly  
distributed;  
If you prefer a more robust flavour,  
SENSEO\ coffee pods with a  
stronger blend are available.  
The SENSEO\ If you prefer a milder flavour,  
coffee is too  
strong.  
SENSEO\ coffee pods with a milder  
blend are available.  
The coffee is  
Do not use cups that are too large,  
not hot enough. as they cause the coffee to get cold  
more quickly.When you use cups,  
make sure they have a capacity of  
150ml.When you use a mug, make  
sure it has a capacity of 280ml.  
4222.001.9719.8  
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