Philips HD7826 User Manual

HD7826, HD7824, HD7820  
Coffee Machine  
17. To prevent scalds and/or property damage, always make sure  
Coffee Machine lid is securely in place and properly locked before  
you start using the machine and during brew cycle.  
Do not force when opening or closing lid.  
18. Do not open lid until Coffee Machine has finished brew cycle.  
Hot steam or hot water trapped under lid cover could burn your  
fingers.  
19. Warning:To reduce the risk of fire or electric shock,  
do not remove the bottom cover. No user serviceable  
parts are inside. Return the Coffee Machine to the  
Philips Norelco Service Location for examination,  
repair or adjustment.  
SAVETHESE  
INSTRUCTIONS  
SPECIAL INSTRUCTIONS  
This Coffee Machine has a short cord to reduce the hazards of  
becoming entangled in or tripping over a longer cord.An extension  
cord may be used if the rating is equal to or greater than the rating  
of the Coffee Machine. Use an extension cord rated 13 amperes  
or greater. Care must be taken to arrange extension cord so that it  
does not hang over the edge of counter top or table top, where it  
can be pulled on by children or tripped over unintentionally.  
Operating the Coffee Machine and another appliance at the same  
time from the same electrical circuit could cause an electrical  
overload, which would blow the fuse or trip the circuit breaker.  
SPECIAL POLARIZED PLUG  
INSTRUCTIONS  
This Philips Coffee Machine has a polarized plug (one blade is wider  
than the other) as an added safety feature.To reduce the risk of  
electric shock:  
- Plug will fit into polarized outlet only one way.  
- If plug does not properly fit into outlet at first, reverse it.  
- If plug still does not fit, contact a qualified electrician.  
DO NOT ATTEMPTTO DEFEATTHIS  
SAFETY FEATURE IN ANYWAY.  
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WARNING:  
-To avoid risk of personal injury or damage to property as a result  
of overflow, be sure that the cup or mug is centered under the  
coffee outflow unit during the brew cycle.  
- Brewed coffee and coffee pods are very hot. Handle with care to  
avoid scalding.  
- If coffee spout overflows or fails to drain into cup/mug during  
brewing cycle, do not open lid or handle coffee spout or coffee  
pod holder(s). Unplug Coffee Machine and wait for contents to  
cool before handling.  
- Do not remove any part of Coffee Machine or cup/mug during  
the brew cycle as scalding could occur.  
- Use only fresh, cool water in this appliance. Do not put any other  
liquids in this appliance except as instructed in the ‘Descaling’  
section. Do not refill the water reservoir with hot water or coffee.  
- DO NOT attempt to move an appliance containing hot liquids or  
during the brewing process.Allow appliance to cool completely  
before moving.  
- Keep appliance at least 4 inches away from walls or other objects  
while operating. Do not place any object on top of coffee  
machine while operating.  
PLEASE READ AND SAVETHIS  
INSTRUCTION BOOKLET.  
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TABLE OF CONTENTS  
General description  
Introduction  
6
7
Preparing the machine for use  
Brewing coffee  
Cleaning  
7
9
12  
15  
16  
16  
16  
19  
Descaling  
Storage  
Assistance  
Troubleshooting  
Warranty  
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General description (Fig. 1)  
A Water reservoir  
B Grip area  
C Outflow valve  
D Sealing ring  
E Water distribution disc  
F 1-cup pod holder q  
G 2-cup pod holder qq  
H Cover of coffee spout  
I Coffee spout  
J Coffee collector  
K Cup tray  
L Drip tray  
M 1-cup button q  
N Water level light rings (HD7826, HD7824 only)  
O On/off button with indicator light  
P 2-cup button qq/w  
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Introduction  
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With Douwe Egberts SENSEO coffee pods, you can enjoy a perfect cup  
of coffee at any time of the day. Every cup is freshly brewed to give you  
that smooth and full taste.  
Using more than 250 years of coffee expertise Douwe Egberts has roasted  
and ground specially selected coffee beans that, when prepared using a  
special brewing method co-developed with Philips, ensure a full, smooth  
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taste and delicious foam layer.This joint creation, known as the SENSEO  
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coffee pod system, consists of the Philips SENSEO coffee machine and  
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specially developed Douwe Egberts SENSEO coffee pods. Only when  
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used together will you be rewarded with a sensational cup of SENSEO  
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coffee with the delicious SENSEO foam layer.  
To ensure a smooth and full coffee taste, you should keep the following  
things in mind:  
Fresh water  
Use fresh water every day. If you have not used the coffee machine for  
three days, you have to flush it with fresh water before you use it again  
(see section ‘Flushing’ in chapter ‘Cleaning’).  
Fresh coffee pods  
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Use the SENSEO coffee pods that have been specially developed by  
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Douwe Egberts for your SENSEO coffee machine for a full, round taste.  
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The Douwe Egberts SENSEO coffee pods will stay fresh longer if you  
store them in an airtight storage container.  
A clean machine  
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Clean and descale your Philips SENSEO coffee machine regularly (see  
chapters ‘Cleaning’ and ‘Descaling’). Remove used coffee pods after brewing.  
If a used pod has been left in the coffee machine and you have not used  
the machine for some time, flush the machine before you use it again (see  
section ‘Flushing’ in chapter ‘Cleaning’).  
Preparing the machine for use  
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USETHIS SENSEO COFFEE MACHINE FOR ITS INTENDED  
HOUSEHOLD USE AS DESCRIBED INTHIS MANUAL.  
YOU CANNOT BREW COFFEE IFYOU HAVE NOT FLUSHEDTHE  
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SENSEO COFFEE MACHINE FIRST!  
The flushing cycle causes the boiler to be filled with water. After this the  
coffee machine is ready for use.  
Flush the machine in the following way:  
1 Remove the water reservoir.  
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2 Fill the water reservoir with cold water up to the MAX indication  
and put it back onto the machine.  
Release the lid by moving the lever upwards.  
4 Open the lid.  
5 Put the 1-cup pod holder q or the 2-cup pod holder qq in the  
machine without pod(s).  
6 Close the lid and lock the lever.  
Note:Make sure the lever is properly locked by pushing it down until it snaps  
home with a click.  
Note:Never flush the machine with the lid open.The lid must be properly  
locked.  
7 Put the plug into a grounded 120V AC electrical outlet.  
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8 Put a bowl (with a capacity of at least 1.6 qt./ 1.5 litres) under the  
spout openings to collect the water.  
9 Press the on/off button 3.  
Type HD7826/HD7824 only: after pressing the on/off button, the light  
rings around the 1-cup button q and the 2-cup button qq/w burn  
continuously.  
10 Press the 1-cup button q AND the 2-cup button qq briefly at the  
same time.  
The boiler fills itself with water from the water reservoir.This may take  
some time (approx. 90 to 150 seconds).The machine switches off  
automatically when the flushing cycle ends. During the flushing cycle the  
machine produces more noise than during a regular brewing cycle.  
Never interrupt the flushing cycle halfway. If you do, the boiler will not  
fill itself properly.  
Note: Before you use the machine for the first time, clean the coffee spout, the  
coffee collector and the pod holders with hot water and some dish soap or in  
the dishwasher. Clean the water reservoir thoroughly in hot water, if necessary  
with some dish soap.  
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Now your Philips SENSEO coffee machine is ready for use.  
Brewing coffee  
1 Fill the water reservoir with cold water up to the MAX indication  
and put it back onto the machine.  
Never pour milk, coffee, hot water or carbonated water into the water  
reservoir.  
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q MIN: minimum amount of water required to brew one 4 oz. cup of  
SENSEO coffee.  
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qq/w MIN: minimum amount of water required to brew one 8 oz.  
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mug or two 4 oz. cups of SENSEO coffee.  
A full reservoir allows you to make up to eight 4 oz cups or four 8 oz.  
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mugs of SENSEO coffee.This makes it unnecessary to fill the water  
reservoir each time you want to make a cup of coffee.  
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2 Press the on/off button 3.  
The indicator light blinks slowly while the water is heating up. Heating up  
takes approx. 75 seconds.  
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The coffee machine is ready for use when the indicator light burns  
continuously. If the indicator light blinks rapidly, the water reservoir  
does not contain enough water for brewing one cup of coffee.  
Type HD7826/HD7824 only: the light rings around the 1-cup button  
q and the 2-cup button qq/w also go on when the machine is  
ready for use. If there is not enough water for brewing two cups of  
coffee, the light ring around the 2-cup button qq/w will not go on  
and this button cannot be operated.  
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Release the lid by moving the lever upwards.  
4 Open the lid.  
5 Place the appropriate pod holder in the machine.  
Note: Make sure the pod holder is clean and the sieve in the centre is not  
clogged, e.g. with loose coffee grounds.  
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If you want to make one cup of SENSEO coffee, use 1 coffee pod in  
combination with the 1-cup pod holder q and the 1- cup button q.  
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If you want to make two cups of SENSEO coffee, use 2 coffee pods  
in combination with the deeper 2-cup pod holder qq and the 2-cup  
button qq/w.  
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6 Place the SENSEO coffee pod(s) properly in the center of the pod  
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holder, with the flat SENSEO side up and the rounded side facing  
down.  
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Note: Use SENSEO coffee pods from Douwe Egberts specially designed for  
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your SENSEO coffee machine for a full and round taste.  
Note:Make sure the coffee in the pod(s) is evenly distributed and press the  
pod(s) lightly into the pod holder.  
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Note:Never put normal ground coffee or use torn pods in the SENSEO  
machine, as this will cause it to become blocked.  
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Place 1 SENSEO coffee pod in the 1-cup pod holder q,  
or  
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Place 2 SENSEO coffee pods in the 2-cup pod holder qq.  
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7 Close the lid and lock the lever.  
Always check if the lid is properly locked.The lever must be pushed down  
until it snaps home with a click.  
Never start brewing with the lid open.The lid must be properly closed.  
8 Place one cup or two cups under the spout openings.You can adjust  
the height of the coffee spout by sliding it upwards or downwards.  
If you are using cups, make sure they have a capacity of 5 oz. If you are  
using a mug, make sure the mug has a capacity of 10 oz. Do not use cups  
that are too large, as they will cause the coffee to get cold more quickly.  
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9 Press the button indicating the number of cups of SENSEO coffee  
you want to brew.  
Press the 1-cup button q for one 4 oz. cup.  
Press the 2-cup button qq/w for one 8 oz. mug or two 4 oz. cups.  
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Types HD7826, HD7824 only: the light rings around the 1-cup button q  
and the 2-cup button qq/w indicate if there is still enough water left for  
brewing one or two cups of coffee. If there is not enough water left in the  
water reservoir for brewing two cups of coffee, the light ring around the  
2- cup button qq/w will not go on and this button cannot be operated.  
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The SENSEO coffee machine starts brewing.  
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The machine automatically supplies the optimal amount of water.  
You can interrupt the brewing process at any time by pressing the  
on/off button 3. If you switch the machine back on after having  
interrupted the brewing process, the machine will not complete the  
interrupted brewing cycle.  
Do not remove the water reservoir during a brewing cycle, as this will  
cause the machine to draw in air.When this happens, the next cup will  
only be partly filled.  
Type HD7820 only: if the cups are only half full when the machine stops  
brewing, there was not enough water left in the water reservoir to brew  
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two cups.To obtain two full cups, fill the water reservoir and press the  
1-cup button q.The two cups will then be filled completely.  
Note: If you only get a small quantity of coffee or no coffee at all out of the  
machine, you have not flushed the machine properly before first use.As a  
result, the boiler is not or not completely filled. Flush the machine properly  
(see chapter ‘Preparing the machine for use’) before you brew another cup of  
coffee.  
10 Remove the coffee pod(s) after use by lifting the pod holder out of  
the machine and emptying it.  
Be careful when doing this, for there may still be some hot water/coffee on  
the coffee pod(s) or steam may escape.  
Tips  
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By rinsing the pod holders, the coffee collector and the coffee spout  
regularly, you will make sure that the coffee always tastes optimally.  
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The SENSEO coffee will taste best if you stir it before drinking it.  
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If you intend to make another cup of SENSEO coffee later, just  
leave the coffee machine switched on.The machine will automatically  
switch itself off after 1 hour.  
Cleaning  
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Never immerse the SENSEO coffee machine in water or any other  
liquid.  
Never clean the machine by flushing it with the lid open.  
1 Always turn machine off and unplug before cleaning it.  
2 Clean the outside of the machine with a moist cloth.  
Remove the coffee collector.  
4 Take the coffee spout out of the machine by sliding it upwards.  
The coffee spout can only be taken out after the coffee collector has been  
removed.  
1ꢀ  
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You can disassemble the coffee spout for more thorough cleaning!  
5 Clean the coffee spout, the coffee collector and the drip tray in hot  
water, if necessary with some dish soap, or in the dishwasher.  
6 Hold the cup tray in your hand while cleaning it with hot water, if  
necessary with some dish soap.  
The cup tray can also be cleaned in the dishwasher.  
To clean the cup tray, always remove it from the machine, as it might  
prove sharp when handled incorrectly.Always handle it carefully.  
7 Clean the pod holders in hot water, if necessary with some dish soap,  
or in the dishwasher.  
Check if the sieve in the centre of the pod holder is clogged. If this is the  
case, unclog the sieve by rinsing the pod holder under a running tap. Use a  
soft dish brush to clean the sieve, if necessary.  
8 Clean the water reservoir in hot water, if necessary with some dish  
soap.  
Note: If you are using a soft dish brush, be careful not to damage the valve in  
the bottom of the water reservoir.  
14  
9 Do not use an object with sharp edges to clean the water inlet on  
the machine.  
10 Rinse the parts with fresh water after cleaning and put them back  
into the machine.  
11 Clean the water distribution disc with a moist cloth.  
Be careful when you do this; make sure that the rubber sealing ring does  
not get stuck under the edge of the water distribution disc. If it does, the  
coffee machine will start leaking!  
Flushing  
If you have not used the coffee machine for three days, you have to flush it  
with fresh water before you use it again.  
Flush the machine in the following way:  
1 Fill the water reservoir with cold water up to the MAX indication  
and put it back into the machine.  
2 Put the 1-cup pod holder q or the 2-cup pod holder qq in the  
machine without pod(s).  
Close the lid and lock the lever.  
4 Put a bowl (with a capacity of at least 1.6 qt./1.5 litres) under the  
coffee spout to collect the water.  
15  
5 Press the on/off button 3 (1) and subsequently press buttons the  
1-cup button q and the 2-cup button qq/w briefly at the same  
time (2).  
The machine fills itself with water from the water reservoir.While  
this happens, water comes out of the spout.When the flushing cycle is  
finished, the machine switches itself off. During the flushing cycle, the  
machine produces more noise than during a regular brewing cycle  
.
Never interrupt the flushing cycle halfway. If you do, the boiler will not fill  
itself properly. Repeat step 5 if the cycle is interrupted.  
Descaling  
Regular descaling will prolong the life of the coffee machine and will  
guarantee optimal brewing results for a long time. If the machine is used  
twice a day on average, it must be descaled once every 3 months.  
1 Fill the water reservoir up to the MAX indication with white  
vinegar or with a mixture of descaler and water according to the  
instructions on the package of the descaler.Then put the water  
reservoir back into the coffee machine.  
Use a liquid descaler based on citric acid.  
2 Press the on/off button 3.  
The machine is ready for use when the indicator light burns continuously.  
Place the 1-cup pod holder q in the coffee machine, preferably with  
a used coffee pod in it. Close the lid and make sure it is properly  
locked.  
We advise you to put a used coffee pod in the pod holder when you  
descale the machine.This pod will serve as a ‘filter’ to prevent the sieve in  
the pod holder from getting clogged with scale residues.  
4 Put a bowl with a capacity of at least 1.6 qt./1.5 litres under the  
spout openings to collect the vinegar or the mixture of descaler and  
water.  
5 Press the 2-cup button for 2 cups and l)et the machine operate.  
Repeat this unt and let the machine operate. Repeat this until the  
water reservoir is empty.  
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Never descale the SENSEO coffee machine with the lid open. Make  
sure the lid is properly locked.  
6 Repeat steps 1 to 5 with new vinegar or a new mixture of descaler  
and water.  
16  
7 Empty the water reservoir to remove the last vinegar or mixture of  
descaler and water.  
8 Rinse the machine at least ꢀ times by repeating steps 1 to 5, now  
using fresh water.  
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Do not refill the water reservoir with used hot water.  
Discard hot water each time.  
9 Discard the used coffee pod and clean the pod holder after descaling  
to prevent the sieve in the center from getting clogged.  
This coffee machine has no other user-serviceable parts.Any other service  
should be performed by the Philips Norelco Service location.  
Storage  
If the coffee machine has already been used and therefore has been  
flushed with water, it may only be used and stored in a frost-free place to  
prevent it from becoming damaged. Empty water resorvoir before storing  
Assistance  
For assistance, call toll free: 1-866-473-6736 or visit our website:  
Information is available 24 hours a day, 7 days a week.  
Troubleshooting  
If you have a problem, you may find the solution in the table below. If  
the table does not provide the solution to your problem or if you have a  
question, see chapter ‘Assistance’.  
Problem  
Solution  
The indicator light continues You have not yet flushed the coffee machine (see chapter ‘Preparing the  
to blink slowly. machine for use’).  
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You have used the SENSEO coffee machine at an altitude higher than  
6800 Ft. / 2200 m above sea level.This has caused the water in the  
machine to start boiling before it has reached the required temperature,  
which prevents the machine from functioning properly. Switch the  
machine off and no longer use it at altitudes higher than 6800 Ft. / 2200 m  
above sea level.  
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The SENSEO coffee  
machine does not produce  
coffee when used for the  
first time.  
You have not yet flushed the coffee machine.When you use the machine  
for the first time, you have to flush it before you start brewing coffee  
(see chapter ‘Preparing the machine for use’).  
The indicator light continues Make sure that:  
to blink rapidly.  
the water reservoir has been properly placed;  
17  
Problem  
Solution  
there is enough water in the water reservoir (i.e. above the q MIN level  
if you want to brew 1 cup);  
the ambient temperature is not lower than 50cF / 10cC. If it is, the  
machine will not function properly.  
Type HD7826/HD7824 only: Make sure that there is enough water in the water reservoir for brewing  
the 2-cup button qq/w  
cannot be operated.  
2 cups of coffee. If the light ring around the 2-cup button qq/wis out,  
there is not enough water in the water reservoir for brewing 2 cups.  
Water leaks from the coffee Make sure that:  
machine.  
the lid is properly closed (the lever must be properly locked);  
the water reservoir has not been filled beyond the MAX level;  
the sieve in the centre of the pod holder is not clogged. If it is, unclog the  
sieve by holding the pod holder under a running tap. If necessary, you can  
use a soft dish brush or a pin to unclog the sieve;  
the coffee pod has been put properly in the centre of the pod holder;  
the sealing ring has not got stuck under the edge of the water distribution  
disc..  
the water drops on the worktop are not the result of placing or  
removing the water reservoir or removing used coffee pods.  
you do not remove the water reservoir when the coffee machine is  
heating up.This may cause water that normally ends up in the water  
reservoir to leak out of the machine.  
In all other cases, contact the Philips Norelco Service Location.  
The coffee spout cannot be The coffee spout can only be taken out after the coffee collector has  
taken out of the machine.  
been removed.  
The lid cannot be opened.  
A vacuum may have temporarily formed under the lid.  
Switch the machine off. Pull the lever up as far as it will go and wait  
24 hours before opening the lid.You may need to use quite some force.  
Make sure that the sieve in the centre of the pod holder is not clogged.  
If it is, unclog the sieve by holding the pod holder under a running tap. If  
necessary, you can use a soft dish brush or a pin to unclog the sieve.  
If problems continue to occur, contact the Philips Norelco Service  
Location.  
The coffee machine  
produces less coffee than  
before.  
Perhaps the sieve in the centre of the pod holder is clogged. If this is the  
case, unclog the sieve by rinsing the pod holder under a running tap. Use  
a soft dish brush to clean the sieve, if necessary.  
Descale the machine (see chapter ‘Descaling’).  
18  
Problem  
Solution  
The Senseo coffee machine You have not flushed the machine properly before first use.As a result,  
brews only a small quantity  
of coffee or no coffee at all  
when it is used for the first  
time.  
the boiler is not or not completely filled. Flush the machine properly (see  
chapter ‘Preparing the machine for use’) before you brew another cup of  
coffee.  
The lid cannot be closed  
properly.  
Check if a used coffee pod is sticking to the water distribution disc. If this  
is the case, remove the used pod.  
Check if you used the correct pod holder. Use 2 pods in combination  
with the deeper 2-cup pod holder qq. Use 1 pod in combination with  
the 1-cup pod holder q.  
The machine has been  
stored in a room that was  
not frost-free.  
Contact the Philips Norelco Service Location..  
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The SENSEO coffee is not  
Make sure that:  
strong enough.  
you have used the correct number of pods and have pressed the right  
button. Use 1 pod in combination with the 1-cup pod holder q and the  
1-cup button q. Use 2 pods in combination with the 2-cup pod holder  
qq and the 2-cup button qq/w;  
the coffee pod(s) have been placed properly in the centre of the pod  
holder, to prevent water from escaping along the edge of the pod(s).  
When you are using two coffee pods on top of each other, make sure  
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that the flat SENSEO sides of both pods are facing up and press the  
pods lightly into the pod holder;  
you have not used the same pod twice by accident;  
the coffee in the pod is evenly distributed;  
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If you prefer a more robust flavour, SENSEO coffee pods with a  
stronger blend are available.  
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The SENSEO coffee is too If you prefer a milder flavour, SENSEO coffee pods with a milder blend  
strong.  
are available.  
The coffee is not hot  
enough.  
Do not use cups that are too large, as they will cause the coffee to get  
cold more quickly.When using cups, make sure they have a capacity of  
5 oz.When using a mug, make sure it has a capacity of 10 oz.  
19  
FULLTWOYEARSWARRANTY  
Philips Electronics North America Corporation warrants each new Philips Product, model  
HD7826/7824/7820 (except cord, coffee pods and accessories) against defects in materials or  
workmanship for a period of two years from the date of purchase, and agrees to repair or replace any  
defective product without charge.  
IMPORTANT: This warranty does not cover damage resulting from accident, misuse or abuse, lack  
of reasonable care, the affixing of any attachment not provided with the product or loss of parts or  
subjecting the product to any but the specified voltage.  
* Use of unauthorized replacement parts will void this warranty.  
PHILIPS ELECTRONICS NORTH AMERICA CORPORATIONWILL NOT PAY FOR  
WARRANTY SERVICE PERFORMED BY A NON-AUTHORIZED REPAIR SERVICE  
ANDWILL NOT REIMBURSETHE CONSUMER FOR DAMAGE RESULTING FROM  
WARRANTY SERVICE PERFORMED BY A NON-AUTHORIZED REPAIR SERVICE.  
NO RESPONSIBILITY IS ASSUMED FOR ANY SPECIAL, INCIDENTAL, OR  
CONSEQUENTIAL DAMAGES.  
In order to obtain warranty service, simply ship the product postage prepaid to the Philips Norelco  
suggested that for your protection, you return shipments of product by insured mail, insurance prepaid.  
Damage occurring during shipment is not covered by this warranty.  
NOTE: No other warranty, written or oral, is authorized by Philips Electronics North America  
Corporation.This warranty gives you specific legal rights, and you may also have other rights that vary  
from state to state. Some states do not allow the exclusion or limitation of incidental or consequential  
damages, so the above exclusion and limitations may not apply to you.  
* Read enclosed instructions carefully.  
Manufactured for:  
Philips Domestic Appliances and Personal Care Company  
A Division of Philips Electronics North America Corporation  
1600 Summer Street, Stamford, CT 06912-0015  
This symbol on the product’s nameplate means it is listed by  
Underwriters Laboratories, Inc.  
PHILIPS and Philips Shield are RegisteredTrademarks of Koninklijke Philips Electronics N.V.  
Senseo is aTrademark of Koninklijke Philips Electronics N.V. when used for coffee makers.  
Senseo is aTrademark of Sara Lee/NE N.V. when used for coffee pods.  
Design and quality by Philips and Sara Lee Douwe Egberts.  
2006 Philips Electronics North America Corporation.All Rights Reserved.  
4222.200.0010.2  

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