Philips HD7810 User Manual

HD7810  
1
HD7811  
HD7812, HD7810  
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Do not use the machine in combination with  
a transformer, as this could cause hazardous  
situations.  
Put the machine on a flat, stable surface  
outside the reach of children. Never let the  
machine operate unattended.  
This appliance is not intended for use by  
persons (including children) with reduced  
physical, sensory or mental capabilities, or  
lack of experience and knowledge, unless they  
have been given supervision or instruction  
concerning use of the appliance by a person  
responsible for their safety.  
Children should be supervised to ensure that  
they do not play with the appliance.  
Do not use the machine at altitudes higher  
than 2200 metres above sea level.  
The machine does not work at temperatures  
below 10°C.  
Flush the coffee machine with fresh  
water before you use it for the first time  
(see chapter ‘Preparing the machine for use’).  
This causes the boiler to fill with water, which  
is essential for the machine to work properly.  
Now your Philips SENSEO coffee machine is  
ready for use.  
EnglisH  
introduction  
Brewing coffee  
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With SENSEO , you can enjoy a perfect cup of  
1 Fill the water reservoir with cold water up to  
the MAX indication and put it back onto the  
machine. (Fig. 3)  
coffee with a delicious crema layer whenever you  
feel like it. Each cup is freshly brewed, so you’re  
always sure of a pure and round taste. SENSEO  
combines a unique brewing method from Philips  
with convenient coffee pods from Moccona,  
available in different blends of fine roast and  
ground coffee.Together they make sure you only  
get the very best in flavour and aroma from the  
coffee.  
The Moccona coffee in convenient SENSEO  
coffee pods and Philips’ unique new SENSEO  
brewing system are perfectly matched to ensure  
that the best taste and aroma are extracted from  
the coffee.  
To optimise the taste of the coffee, keep the  
following aspects in mind:  
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Never pour milk, coffee, hot water or carbonated  
water into the water reservoir.  
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° MIN: minimum amount of water required  
to brew 1 cup of SENSEO coffee.  
°° MIN: minimum amount of water  
required to brew 2 cups of SENSEO coffee.  
A full reservoir allows you to make SENSEO  
coffee a number of times (up to 5 cups).This  
makes it unnecessary to fill the water reservoir  
each time you want to make a cup of coffee.  
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2 Press the on/off button I. (Fig. 10)  
The indicator light blinks while the water is heating  
up. Heating up takes approx. 90 seconds.  
Fresh water  
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The coffee machine is ready for use when the  
indicator light burns continuously.  
Use fresh water every day. If you have not used the  
coffee machine for three days, you have to flush  
it with fresh water before you use it again (see  
section ‘Flushing’ in chapter ‘Cleaning’).  
3 Move the lever upwards to release the  
lid (Fig. 11).  
Electromagnetic fields (EMF)  
This Philips appliance complies with all standards  
regarding electromagnetic fields (EMF). If handled  
properly and in accordance with the instructions in  
this instruction manual, the appliance is safe to use  
according to scientific evidence available today.  
4 Open the lid.  
Fresh coffee pods  
5 Place the appropriate pod holder in the  
machine.  
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Use the SENSEO coffee pods that have  
been specially developed by Moccona for your  
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SENSEO coffee machine for a full, round  
Note: Make sure the pod holder is clean and the  
sieve in the centre is not clogged, e.g. with loose coffee  
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taste. Moccona SENSEO coffee pods stay fresh  
Preparing the machine for use  
longer if you close the package with the keep-fresh  
seal after use or if you store them in a storage  
container.  
grounds.  
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You cannot brew coffee if you have not flushed  
the SENSEO coffee machine first!  
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If you want to make one cup of SENSEO  
coffee, use 1 coffee pod in combination with  
the 1-cup pod holder ° and the 1-cup  
button °. (Fig. 12)  
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The flushing cycle causes the boiler to fill with  
water.After this, the coffee machine is ready for  
use.  
A clean machine  
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Clean and descale the Philips SENSEO coffee  
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If you want to make two cups of SENSEO  
machine regularly (see chapters ‘Cleaning’ and  
‘Descaling’). Remove used coffee pods after  
brewing. If a used pod has been left in the coffee  
machine and you have not used the machine for  
some time, flush the machine before you use it  
again (see section ‘Flushing’ in chapter ‘Cleaning’).  
Flush the machine in the following way:  
coffee, use 2 coffee pods in combination with  
the deeper 2-cup pod holder °° and the  
2-cup button °°. (Fig. 13)  
1 Remove the water reservoir (Fig. 2).  
2 Fill the water reservoir with cold water up to  
the MAX indication and put it back onto the  
machine. (Fig. 3)  
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6 Place the SENSEO coffee pod(s) properly in  
the centre of the pod holder, with the convex  
side pointing downwards.  
3 Move the lever upwards to release the  
lid (Fig. 4).  
general description (Fig. 1)  
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Note: Use SENSEO coffee pods from Moccona  
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A Water reservoir  
B Lid of water reservoir  
C 1-cup pod holder °  
D 2-cup pod holder °°  
E Coffee spout  
F Cover of coffee spout  
G Drip tray  
H Cup tray  
I Water distribution disc  
J Sealing ring  
specially designed for your SENSEO coffee machine  
for a full and round taste.  
4 Open the lid (Fig. 5).  
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Place 1 SENSEO coffee pod in the 1-cup  
pod holder °. (Fig. 14)  
Place 2 SENSEO coffee pods in the 2-cup  
pod holder °°. (Fig. 15)  
5 Put the 1-cup pod holder ° or the 2-cup  
pod holder °°in the machine without  
pod(s). (Fig. 6)  
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6 Close the lid and lock the lever (Fig. 7).  
Note: Make sure the coffee in the pod(s) is evenly  
distributed and press the pod(s) lightly into the pod  
holder.  
Note: Make sure you lock the lever properly. Push it  
down until it snaps home with a click.  
K Outflow valve  
L Indicator light  
Note: Never flush the machine with the lid open.The  
lid must be properly locked.  
Note: Never put normal ground coffee or use torn  
pods in the SENSEO machine, as this causes it to  
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become blocked.  
7 Put the plug in an earthed wall socket.  
important  
7 Close the lid and lock the lever (Fig. 7).  
Always make sure the lid is properly locked. Push  
the lever down until it snaps home with a click.  
Read these instructions for use carefully before  
you use the machine and save them for future  
reference.  
8 Put a bowl (with a capacity of at least  
1500ml) under the coffee spout to collect the  
water. (Fig. 8)  
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Check if the voltage indicated on the  
bottom of the machine corresponds to the  
local mains voltage before you connect the  
machine.  
Never start brewing with the lid open.The lid  
must be properly closed.  
9 Press the on/off button I and subsequently  
press the 1-cup button ° and the 2-cup  
button °° briefly at the same time. (Fig. 9)  
8 Place one cup or two cups under the spout  
openings (Fig. 16).  
water reservoir.This takes some time (approx. The cups you use should have a capacity of at  
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The boiler fills itself with water from the  
If the mains cord is damaged, it must  
be replaced by Philips, a service centre  
authorised by Philips or similarly qualified  
persons in order to avoid a hazard.  
To prevent unexpected contact with hot  
water, always make sure the lid of the  
90 to 150 seconds).The machine switches  
off automatically when the flushing cycle  
ends. During the flushing cycle, the machine  
produces more noise than during a regular  
brewing cycle.  
least 150ml. Do not use cups that are too large, as  
they cause the coffee to get cold more quickly.  
9 Press the button that indicates the number  
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of cups of SENSEO coffee you want to  
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SENSEO machine is properly locked before  
brew. (Fig. 17)  
° for one cup  
you start using the machine.  
Note: Before you use the machine for the first time,  
clean the coffee spout and the pod holders with  
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Never put normal ground coffee or use torn  
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°° for two cups  
The SENSEO coffee machine starts brewing.  
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pods in the SENSEO machine, as this causes hot water and some washing-up liquid or in the  
it to become blocked.  
dishwasher. Clean the water reservoir thoroughly in  
hot water, if necessary with some washing-up liquid.  
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The machine automatically supplies the optimal  
amount of water.  
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You can interrupt the brewing process at any  
time by pressing the on/off button I. If you  
switch the machine back on after you have  
interrupted the brewing process, the machine  
does not complete the interrupted brewing  
cycle.  
8 Rinse the parts with fresh water after  
8 Clean the pod holder after descaling to  
prevent the sieve in the centre from getting  
clogged.  
cleaning and put them back into the machine.  
9 Clean the water distribution disc with a moist  
cloth (Fig. 25).  
Be careful when you do this. Make sure that the  
rubber sealing ring does not get stuck under the  
edge of the water distribution disc. If it does, the  
Frost-free storage  
If the coffee machine has already been used and  
therefore has been flushed with water, it may only  
be used and stored in a frost-free place to prevent  
it from becoming damaged.  
Do not remove the water reservoir during a  
brewing cycle, as this causes the machine to draw coffee machine starts to leak!  
in air.When this happens, the next cup will only  
be partly filled.  
Flushing  
Replacement  
If you have not used the coffee machine for three  
days, flush it with fresh water before you use it  
again.  
You can order all removable parts from your Philips  
dealer or a Philips service centre.  
Note: If you only get a small quantity of coffee or  
no coffee at all out of the machine, you have not  
flushed the machine properly before first use.As a  
result, the boiler is not or not completely filled. Flush  
the machine properly (see chapter ‘Preparing the  
machine for use’) before you brew another cup of  
coffee.  
Flush the machine in the following way:  
Environment  
1 Fill the water reservoir with cold water up to  
the MAX indication and put it back onto the  
machine. (Fig. 3)  
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Do not throw away the machine with the  
normal household waste at the end of its life,  
but hand it in at an official collection point for  
recycling. By doing this, you help to preserve  
the environment (Fig. 27).  
2 Put the 1-cup pod holder ° or the 2-cup  
pod holder °° in the machine without  
pod(s). (Fig. 6)  
10 After use, lift the pod holder out of the  
machine and remove the coffee pod(s).  
Be careful when you do this, for there may still be  
some water/coffee on the coffee pod(s).  
guarantee & service  
3 Put a bowl (with a capacity of at least  
If you need service or information or if you have a  
1500ml) under the coffee spout to collect the problem, please consult the worldwide guarantee  
Tips  
water. (Fig. 8)  
leaflet or visit our website at www.philips.com.  
au or www.senseo.com.You can also contact the  
Philips Customer Care Centre in your country;  
they will be happy to help you.  
For Australia Customer Service telephone:  
Freecall™: 1800 794 329  
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Rinse the pod holders and the coffee spout  
regularly to make sure that the coffee always  
tastes optimally.  
The SENSEO coffee tastes best if you stir it  
before you drink it.  
If you intend to make another cup  
of SENSEO coffee later, just leave  
the coffee machine switched on.The  
machine automatically switches itself off after  
1 hour. (Fig. 18)  
4 Press the on/off button I and subsequently  
press the 1-cup button ° and the 2-  
cup button °° briefly at the same  
time. (Fig. 9)  
The machine fills itself with water from the water  
reservoir.This takes some time and you will  
probably not notice that this happens.After a while,  
the machine starts to flush and switches itself off  
after the flushing cycle.  
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You find the telephone numbers for other  
countries in the worldwide guarantee leaflet.  
If there is no Customer Care Centre in your  
country, turn to your local Philips dealer or contact  
the Service Department of Philips Domestic  
Appliances and Personal Care BV.You find  
their address and fax number in the worldwide  
guarantee leaflet.  
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Cleaning  
Descaling  
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Never immerse the SENSEO coffee machine in  
water.  
Regular descaling prolongs the life of the coffee  
machine and guarantees optimal brewing results for  
a long time. If you use the machine twice a day on  
average, you must descale it once every 3 months.  
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The purchase of the Philips SENSEO coffee  
Never clean the machine by flushing it with the  
lid open.  
machine does not exhaust any of the rights of Sara  
Lee/Moccona or Philips under any of their patents  
nor does it confer upon the purchaser a licence  
under these patents.  
1 Fill the water reservoir up to the MAX  
indication with descaler and water according  
to the instructions on the package of the  
descaler.Then put the water reservoir back  
onto the coffee machine. (Fig. 3)  
1 Always unplug the machine before you clean  
it.  
Troubleshooting  
2 Clean the outside of the machine with a  
moist cloth.  
If you have a problem, you may find the solution in  
the table below. If the table does not provide the  
solution to your problem or if you have a question,  
see the chapter ‘Guarantee & service’.  
Use a descaler based on citric acid.  
3 Remove the coffee spout (Fig. 19).  
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You can disassemble the coffee spout for  
more thorough cleaning. (Fig. 20)  
2 Press on/off button I. (Fig. 10)  
The machine is ready for use when the indicator  
light burns continuously.  
4 Clean the coffee spout, the pod holders  
and the drip tray in hot water, if necessary  
with some washing-up liquid, or in the  
dishwasher (Fig. 21).  
3 Place the 1-cup pod holder ° in the coffee  
machine, preferably with a used coffee pod in  
it. Close the lid and make sure it is properly  
locked.  
We advise you to put a used coffee pod in the  
pod holder when you descale the machine.This  
pod serves as a ‘filter’ to prevent the sieve in  
the pod holder from getting clogged with scale  
residues.  
5 Hold the cup tray in your hand while you  
clean it with hot water, if necessary with  
some washing-up liquid (Fig. 22).  
You can also clean the cup tray in the dishwasher.  
To clean the cup tray, always remove it from  
the machine, as it might prove sharp when it is  
handled incorrectly.Always handle it carefully.  
4 Put a bowl with a capacity of at least 1500ml  
under the coffee spout to collect the mixture  
of descaler and water. (Fig. 8)  
6 Clean the pod holders in hot water, if  
necessary with some washing-up liquid, or in  
the dishwasher. (Fig. 23)  
Make sure the sieve in the centre of the pod  
holder is not clogged. If the sieve is clogged, unclog  
it by rinsing the pod holder under a running tap.  
If necessary, use a washing-up brush or a pin to  
unclog the sieve.  
5 Press the 2-cup button °° and let the  
machine operate. Repeat this until the water  
reservoir is empty. (Fig. 26)  
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Never descale the SENSEO coffee machine  
with the lid open. Make sure the lid is properly  
locked.  
7 Clean the water reservoir in hot water,  
if necessary with some washing-up  
liquid. (Fig. 24)  
6 Repeat steps 1 to 5 with a new mixture of  
descaler and water.  
7 Rinse the water reservoir with fresh water to  
remove descaler residues. Flush the machine  
with fresh water at least 3 times by repeating  
steps 1 to 5.  
Note:You can remove the cover of the water reservoir  
to clean the inside thoroughly.  
Note: If you use a washing-up brush, be careful not  
to damage the valve in the bottom of the water  
reservoir.  
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Do not refill the water reservoir with used  
hot water.  
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Problem  
Solution  
The indicator light continues to  
blink slowly.  
You have not yet flushed the coffee machine (see chapter ‘Preparing the  
machine for use’.  
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You have used the SENSEO coffee machine at an altitude higher  
than 2200 metres above sea level.This has caused the water in the  
machine to start boiling before it has reached the required temperature.  
This prevents the machine from functioning properly. Switch off the  
machine and no longer use it at altitudes higher than 2200 metres above  
sea level.  
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The SENSEO coffee machine  
You have not yet flushed the coffee machine.When you use the machine  
does not produce coffee when it for the first time, you have to flush it before you can start brewing coffee  
is switched on for the first time. (see chapter ‘Preparing the machine for use’).  
The indicator light continues to  
blink rapidly.  
Make sure that:  
you have placed the water reservoir properly;  
there is enough water in the water reservoir (i.e. above the ° MIN level  
if you want to brew 1 cup);  
the ambient temperature is not lower than 10°C. If it is, the machine  
does not function properly.  
Water leaks from the coffee  
machine.  
Make sure that:  
you have closed the lid properly (the lever must be properly locked);  
you have not filled the water reservoir beyond the MAX level;  
the sieve in the centre of the pod holder is not clogged. If the sieve  
is clogged, unclog it by rinsing the pod holder under a running tap. If  
necessary, use a washing-up brush or a pin to unclog the sieve;  
you have put the coffee pod properly in the centre of the pod holder;  
the sealing ring is not stuck under the edge of the water distribution disc;  
the water drops on the worktop are not the result of placing or  
removing the water reservoir or removing used coffee pods;  
you do not remove the water reservoir when the coffee machine is  
heating up.This may cause water that normally ends up in the water  
reservoir to leak out of the machine.  
In all other cases, contact the Philips Customer Care Centre in your  
country.  
The lid cannot be opened.  
A vacuum may have temporarily formed under the lid.  
Switch off the machine. Pull the lever up as far as it goes and wait 24  
hours before you open the lid.You may need to use quite some force.  
Make sure that the sieve in the centre of the pod holder is not clogged. If  
the sieve is clogged, unclog it by rinsing the pod holder under a running  
tap. If necessary, use a washing-up brush or a pin to unclog the sieve.  
If problems continue to occur, contact the Philips Customer Care Centre  
in your country.  
The coffee machine produces  
less coffee than before.  
Perhaps the sieve in the centre of the pod holder is clogged. If the sieve  
is clogged, unclog it by rinsing the pod holder under a running tap. If  
necessary, use a washing-up brush or a pin to unclog the sieve.  
Descale the machine (see chapter ‘Descaling’).  
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The SENSEO coffee machine  
You have not flushed the machine properly before first use.As a result,  
the boiler is not or not completely filled. Flush the machine properly (see  
brews only a small quantity of  
coffee or no coffee at all when it chapter ‘Preparing the machine for use’) before you brew another cup of  
is used for the first time.  
coffee.  
The lid cannot be closed  
properly.  
Perhaps a used coffee pod is sticking to the water distribution disc. If this  
is the case, remove the used pod.  
The machine has been stored in Contact the Philips Customer Care Centre in your country.  
a room that was not frost-free.  
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The SENSEO coffee is not  
strong enough.  
Make sure that:  
you have used the correct number of pods and have pressed the right  
button. Use 1 pod in combination with the 1-cup pod holder ° and the  
1-cup button °. Use 2 pods in combination with the 2-cup pod holder  
°° and the 2-cup button °°;  
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Problem  
Solution  
you have placed the coffee pod(s) properly in the centre of the pod  
holder, to prevent water from escaping along the edge of the pod(s).  
When you use two coffee pods on top of each other, make sure that the  
convex sides of both pods point downwards and press the pods lightly  
into the pod holder;  
you have not used the same pod twice by accident;  
the coffee in the pod is evenly distributed;  
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If you prefer a more robust flavour, SENSEO coffee pods with a  
stronger blend are available.  
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The SENSEO coffee is too  
strong.  
If you prefer a milder flavour, SENSEO coffee pods with a milder blend  
are available.  
The coffee is not hot enough.  
Do not use cups that are too large, as they cause the coffee to get cold  
more quickly.When you use cups, make sure they have a capacity of  
150ml.When you use a mug, make sure it has a capacity of 280ml.  
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