using your
Treo™ 650
smartphone
by palmOne
Includes setup information and instructions for most tasks
Contents
1
Contents
44 Phone overview
45 Making calls
48 Receiving calls
49 Using voicemail
5
7
8
welcome
What’s in the box
What do I need to get started?
50 Managing active calls
56 Defining favorite buttons
59 Using a phone headset
63 Customizing phone settings
67 What are all those icons?
9
setting up
10 Treo smartphone overview
13 Installing the battery
14 Charging the battery
16 Maximizing battery life
17 Inserting the SIM card
18 Turning your smartphone on and off
19 Making your first call
69 using email
70 Using email on your smartphone
73 VersaMail
21 Setting up your computer
28 Synchronizing information
84 Xpress Mail
104 Using GoodLink
31 moving around
32 Moving around the screen
105 using other wireless features
106 Messaging
36 Using the keyboard
40 Opening applications
116 Browsing the web
123 Dial-up networking
128 Connections with Bluetooth devices
Contents ::
1
191 Locking your phone and info
198 System settings
131 playing media files
132 Taking photos and videos
139 Listening to music
201 finding help
202 Trouble upgrading?
145 using organizer features
146 Contacts
149 Calendar
156 Tasks
204 Trouble installing the desktop software?
205 Resetting your smartphone
207 Replacing the battery
209 Screen
160 Memos
210 Network connection
214 Dial-up networking
215 Synchronization
161 staying productive
162 World Clock
164 Calculator
220 Email
224 Web
225 Camera
226 Third-party applications
227 Error messages
228 Making room on your smartphone
229 Voice quality
230 Where to learn more
167 managing files and applications
168 Using Find
169 Installing applications
171 Removing applications
173 Viewing application info
174 Sending information with Bluetooth®
wireless technology
176 Beaming information
179 Using expansion cards
183 customizing your smartphone
184 System sound settings
186 Display and appearance
189 Applications settings
2
:: Contents
231 glossary
235 regulatory information
241 specifications
245 index
Contents ::
3
4
:: Contents
Congratulations on the purchase of your Treo™ 650 smartphone by
palmOne. In one compact and indispensable device, you now have all
of the following:
•
•
An advanced mobile phone*
™
A Palm Powered organizer with portable expansion capability (MultiMediaCard/
SD/SDIO)
Email**
Web browsing**
Text and multimedia** messaging*
A digital camera
LOOK HERE: Don’t miss the
helpful tips and cross-
references given in this
column.
•
•
•
•
* Requires service contract with Cingular Wireless.
** Requires high-speed wireless data services from Cingular Wireless, such as GPRS or EDGE.
This guide helps you set up your Treo 650 smartphone and quickly
learn to use it.
6
::
What’s in the box
You should have received all of the following components in the Treo 650
smartphone box:
The Software Installation
CD includes free bonus
software for your phone
and synchronization
Hardware
•
•
•
•
•
•
Treo smartphone handset
Cingular Wireless SIM card
AC charger
Rechargeable battery
USB sync cable
software for your computer.
Headset
Documentation and software
•
•
•
•
•
Start Here booklet
Using Your Treo 650 Smartphone (this guide)
Read This First (poster)
Treo 650 Email Setup Guide
Software Installation CD (includes desktop synchronization software and bonus
software)
•
palmOne warranty
What’s in the box ::
7
What do I need to get started?
As you work through the instructions in this guide, you’ll need all the items that came
in the Treo™ 650 smartphone box (see “What’s in the box” on page 7) as well as the
following:
•
A subscriber identity module (SIM) card for which you have an activated mobile
account with data services*
•
•
•
•
A location with wireless coverage for your phone
An electrical outlet
The computer with which you will synchronize your personal information
The Software Installation CD included in the box
*We recommend selecting either the GPRS or EDGE data service option. You need data services
of some type to use email, web browsing, and photo messaging.
8
:: What do I need to get started?
Treo smartphone overview
The following illustrations show the locations and names of the physical features of
the Treo™ 650 smartphone. Refer to these illustrations while following the instructions
in this guide.
Top view
A
B
C
F
D
E
A. Ringer switch
B. Infrared (IR) port
C. Antenna
D. SIM slot
E. Expansion card slot
F. Stylus
10 :: Treo smartphone overview
Front view
B
A
C
D
E
Protect your screen against
scratching and crushing.
other items won’t damage
to find carrying cases that
L
other useful accessories.
K
J
I
F
A. Indicator light (phone and charge indicator)
B. Earpiece
C. 5-way navigator
D. Messaging button
E. Power/End button
F. Microphone
G
H
G. Multi-connector
H
Headset jack
I. Calendar button
J. Phone/Send button
K. Side button
L. Volume button
Treo smartphone overview :: 11
Installing the battery
1. Press the Battery Door Release button and slide the battery door downward to
remove it from your Treo smartphone.
2. Align the metal contacts on the battery with the contacts inside the battery
compartment.
3. Insert the battery into the compartment at a 45 degree angle and then press
it into place.
4. Slide the battery door onto the back of the phone until it clicks into place.
5. When the Welcome screen appears, follow the onscreen instructions to set up
your Treo 650 smartphone.
B
A
C
D
A. Battery Door Release button
B. Battery contacts
C. Notch
D. Phone contacts
Installing the battery :: 13
Charging the battery
Before using your Treo 650 smartphone, we recommend that you charge the battery.
We recommend four hours for a full charge, or until the indicator light is solid green.
1. Plug the AC charger into a wall outlet. If necessary, connect an adapter.
2. Connect the charger cable to the bottom of the Treo smartphone. Make sure the
arrow on the connector is facing up, toward your Treo screen.
Battery consumption varies
based on personal usage.
Consumption factors
include signal strength,
speakerphone usage, and
whether calls are data or
voice calls.
A
When your Treo
smartphone is connected
to a power source, the
indicator light glows solid
(versus flashing), and the
color of the light indicates
the charging state.
A. Indicator light
3. To confirm your smartphone is charging, check the indicator light.
•
•
•
When the indicator light is solid red, your smartphone is charging.
When the indicator light turns solid green, your smartphone is fully charged.
If the indicator light does not turn on when you connect your smartphone to the
AC charger, double-check the cable connection and the electrical outlet to
which it is connected.
14 :: Charging the battery
After you turn on your smartphone, the onscreen battery icon displays power status:
•
•
•
•
•
Full battery icon : Battery is charged
Partial battery icon : Battery has some power and is not charging
Empty battery icon : Battery needs to be charged immediately
Battery icon with red lightning bolt : Charging
To see exactly how much
power is left in your
battery, tap the onscreen
battery icon.
Battery icon with green lightning bolt : Finished charging
Charging the battery :: 15
Battery life depends on individual usage. When used as a phone, your Treo battery
increase the life of your Treo battery by following a few easy guidelines. Remember
IMPORTANT: You must
charge your smartphone
fully before using it the first
time. Wait until the
indicator light turns solid
green, which may take
up to four hours.
•
•
Charge your smartphone whenever you’re at your desk, or charge it overnight each
day. The Li-Ion battery in your smartphone has a much longer useful life when it is
topped off frequently, versus charging it after it is fully drained.
The wireless features (phone, email, messaging, and web) of your smartphone
generally consume more power than its organizer features. However, if you spend
a lot of time using the camera, games, media players, eBooks, or other Palm OS
applications, keep an eye on the battery icon and charge when necessary.
If you don’t plan to use the wireless features on your smartphone for a while, you
may want to turn off your phone (see “Turning your phone on and off” on page 18).
You can forward calls to a different number or let all calls be picked up by voicemail
(see “Forwarding calls under certain conditions” on page 54).
If the battery drains to
the point where your
smartphone doesn’t turn
on, the smartphone stores
your info safely until you
recharge the battery. To
avoid draining the battery,
we recommend that you
charge and synchronize
your smartphone every day,
especially if you use your
phone often.
•
•
As with any mobile phone, if you are in an area with no wireless coverage, your
Treo smartphone searches for a signal, which consumes power. If you cannot move
to an area of better coverage, temporarily turn off your phone.
•
•
Turn down the screen brightness (see “Adjusting the brightness” on page 186).
Decrease the Auto-off setting in Power Preferences (see “Locking your phone and
info” on page 191). This turns off your screen automatically after a shorter period
of inactivity.
If the battery is fully
drained, it may take a few
moments for the indicator
light to turn on while
16 :: Maximizing battery life
Inserting the SIM card
Your subscriber identity module (SIM) card contains account information such as your
phone number and voicemail access number. To use the phone, email, or web features
of your Treo 650 smartphone, you need to insert the SIM card. If a SIM card did not
come with your Treo 650 smartphone, Cingular Wireless will give you one when you
subscribe. If you have an older, 5-volt SIM card, you should request a newer, 3-volt
SIM card. This Treo smartphone is not compatible with older 5-volt SIM cards.
Cingular Wireless may
already have inserted the
SIM card into your
smartphone. In that case,
skip to “Turning your
smartphone on and off” on
page 18.
A
B
C
D
To remove the SIM card, lift
the SIM tray out of the slot
and remove the card from
the tray.
A. SIM card
B. SIM tray
C. Notches
D. SIM slot
1. Slide the SIM tray out of the phone.
2. Insert the SIM card into the SIM tray by aligning the notches until you feel it lock
into place.
3. Slide the SIM tray back into the phone.
4. If your SIM card is not already activated, follow the activation steps provided by
Cingular Wireless or contact Cingular Wireless directly for assistance. If you want
to use email, web browsing, and multimedia messaging, be sure to confirm that
your SIM card is activated for data services.
Inserting the SIM card :: 17
Turning your smartphone on and
off
You can use the Palm OS® organizer features of your Treo 650 smartphone
independently of the wireless features and applications. In other words, the screen
and phone are designed to be turned off and on separately.
The indicator light flashes
green when your phone is
on and you’re inside a
coverage area. If you’re
outside a coverage area,
the indicator light flashes
amber.
Waking up the screen
To use the Palm OS organizer features when your smartphone is off, you need to
wake up the screen. You can also turn off your smartphone’s screen without turning
off your smartphone’s wireless features.
Your Treo 650 smartphone
includes a keyboard
backlight for low-light
conditions. The keyboard
backlight activates
1. Press Power/End
to wake up the screen.
to turn off the screen.
2. Briefly press Power/End
Turning your phone on and off
automatically when the
screen turns on. It turns off
automatically when the
screen turns off and when
an active call lasts longer
than a minute.
When you turn on your phone, it connects to a mobile network so that you can make
and receive phone calls and use other wireless services.
1. Press and hold Power/End
to turn on your phone. If Sound On is on you’ll hear
a series of ascending tones. (See “Setting the Ringer switch” on page 184 for
more information.) After your phone locates a signal, you can use the phone and
Internet features (if supported by the local network).
You can also press any
application buttons on the
front of your phone to wake
up the screen and go
2. Press and hold Power/End
again to turn off your phone. If the Ringer switch is
set to Sound On, you‘ll hear a series of descending tones. When your phone is off,
your Treo smartphone is not connected to any mobile network. You can still use the
organizer and other Palm OS features. This is ideal for airplane flights and for
maximizing battery life.
directly to the application
linked to that button.
18 :: Turning your smartphone on and off
Making your first call
We recommend that you charge your Treo 650 smartphone for a full four hours
(or until the indicator light is solid green) before using it for the first time.
1. Press and hold Power/End . You will hear a series of ascending tones.
2. Allow the Treo smartphone to complete a network search. The search may take
If No Service appears in
the upper left, you are out
of a wireless coverage area.
If you believe you are in a
wireless coverage area and
this problem persists,
several seconds. When it is complete, the Network Status icon
upper-right.
appears in the
3. Press Phone/Send
.
contact Cingular Wireless
for assistance.
4. Using the number pad on the smartphone onscreen dial pad, enter the desired
phone number.
5. Press Phone/Send
to dial.
If you are inside a coverage
area and cannot complete
a call, your SIM card may
not be activated. Please
contact Cingular Wireless
for assistance.
6. When your call is complete, press Power/End
.
To quickly redial your most
recent call, press and hold
the Phone/Send button to
display the redial list.
Making your first call :: 19
Adjusting call volume
While a call is in progress, press the Volume button on the side of your smartphone to
adjust call volume.
If your phone number is
not displayed, exit Phone
Info, and make sure your
SIM card is properly
A
B
inserted in the SIM slot.
If your phone number still
does not appear in Phone
Info, look for the number
on the plastic holder to
which the SIM card was
attached. If you still need
assistance, please consult
Cingular Wireless.
A. Volume button
B. Side button
What’s my number?
1. Make sure your phone is on (see “Turning your phone on and off” on page 18).
2. Press Phone/Send
3. Open the menus
.
.
4. Select Options, and then select Phone Info.
A
A. Look here for your phone number
20 :: Making your first call
Setting up your computer
You can enter or change information on your smartphone or on your computer (using
Palm® Desktop software or Microsoft Outlook for Windows), and then synchronize to
automatically update the info in both places, so there’s no need to enter the info twice.
We strongly recommend that you synchronize your smartphone with your computer
frequently to keep your information up-to-date (and backed up) in both locations.
Before you can synchronize, you need to install the desktop synchronization software
on your computer.
Even if you already own a
Palm Powered™ device
and have installed a
previous version, you must
install the software that
came with your
smartphone on the
Software Installation CD.
System requirements
Your computer should meet the following minimum system profiles for Windows or
If you want to synchronize
with another desktop
software program, contact
the software developer to
obtain a conduit if one is
available.
Mac computers.
Windows 2000 or XP (or later)
•
•
•
•
•
32MB of available memory (RAM)
170MB of free hard disk space
CD drive
Available USB port
USB sync cable (included with your Treo 650 smartphone)
Mac OS 10.2 or later
•
•
•
•
•
128MB of total memory (RAM)
190MB of free hard disk space
CD drive
USB port
USB sync cable (included with your Treo 650 smartphone)
Setting up your computer :: 21
™
Upgrading from another Palm Powered device
Note: If you’re setting up your first Palm Powered device, skip ahead to “Connecting
your Treo smartphone to your computer” on page 27.
You can transfer all compatible applications and information from your previous device
to your new Treo™ 650 smartphone.
1. Calculate how much space your applications and
information occupy on your old device. From the
Applications Launcher (on some devices this is
called the Home screen), open the menus. Select
Info on the App menu. At the bottom of the screen,
select Size. Look at the numbers on the Free
Space line and subtract the number on the left
from the number on the right to calculate the
space used. For example, on the device shown
here, 19.6 - 17.8 = 1.8. This means that 1.8MB of space is occupied on this device.
2. If the space occupied on your old device is less than 20MB, go to step 3. If more
than 20MB is occupied, then do any of the following to reduce the amount of
information and applications that needs to be transferred before you go to the next
step:
•
•
•
•
Delete any third-party applications that you no longer use.
Move large files, such as eBooks and images, to an expansion card.
Move third-party applications to an expansion card.
Purge old information in applications such as Calendar (Date Book), To Do, and
email.
Refer to the documentation that came with your old device for instructions on
the items listed above.
3. Synchronize your old device with your old desktop software to back up your
information one last time.
22 :: Setting up your computer
4. Install the desktop synchronization software from the Software Installation CD (see
“Installing the desktop synchronization software on your computer” on page 26).
5. During the installation process, sync your new Treo smartphone with your new
desktop software as instructed. When prompted to select a username for your new
smartphone, be sure to select the existing username for your old device.
6. (Mac users only) If you have pictures on your old device, copy them from your old
device to an expansion card or beam them to your new Treo 650 smartphone.
7. If you plan to continue using your old device, perform a hard reset (see “Performing
a hard reset” on page 206) to remove its associated username. Each device you
synchronize with your computer must have a unique name. The next time you
synchronize with your old device, be sure to assign it a new username.
To access a menu shortcut,
open the menus, and then
press the letter for the
menu shortcut. Once you
remember a shortcut letter,
such as X for copy, you
can simply open the menus
and enter the shortcut
letter without viewing the
menu item.
If any third-party applications are quarantined during the installation, do not manually
install any of the quarantined files. Contact the third-party developer for software
updates and information about compatibility with your Treo 650 smartphone.
What’s new on your Treo 650 smartphone
After upgrading, there are a few things you need to know about your new Treo
™
smartphone. If you're upgrading from a Treo 600 smartphone, all of the following
items apply to you. If you're upgrading from another device, some of these items may
not apply to you.
•
Address Book: This application is now called Contacts. To open Contacts, press
the Phone/Send
Contacts favorite.
button, and then use the 5-way navigator to select the
•
•
Date Book+: This application is now called Calendar. To access this application,
press the Calendar button.
Applications: Some previous Palm Powered devices called this the Home screen
or Applications Launcher. To access this screen, press Applications
.
Setting up your computer :: 23
•
Find: Some previous Palm Powered devices opened this global search engine by
tapping the Magnifying Glass icon in the Graffiti® area. Now you can access it by
pressing Option
Menu items: Users familiar with Graffiti’s Menu command can now access system
menus by pressing Menu (see “Selecting menu items” on page 35).
, and then pressing Shift/Find
.
•
•
Backlight: Your Treo smartphone includes a keyboard backlight. The keyboard
backlight activates automatically when the screen turns on. It shuts off
automatically when the screen turns off and when an active call lasts longer than a
minute.
•
Center button: If you used a previous Treo smartphone, you probably pressed the
Spacebar to activate commands or dial numbers. With this Treo smartphone, we
recommend pressing Center
to activate commands and pressing Phone/Send
to dial.
•
•
Power/End button: The fourth button on the right is used to control the screen and
is not an application button.
Internet connection: This Treo smartphone was designed to work on high-speed
wireless data network, such as a GPRS or EDGE. When you sign up for a GPRS or
an EDGE wireless data account, these settings are automatically configured on
your smartphone. If you prefer to use an older, manual dial-up connection, enter
your Internet service provider’s settings in Network Preferences.
•
•
•
5-way navigator compatibility: Some Palm OS 5 applications are optimized for a
5-way navigator on devices other than Treo smartphone. You may notice
inconsistencies with software that is not designed with a Treo smartphone in mind.
Web browser bookmarks: You can use the Web browser on your Treo 650
smartphone to store up to 100 bookmarks, but you cannot import or transfer
bookmarks from other web browsers, such as Web Pro.
Photos: You can use the Media Desktop application to transfer photos from your
old device onto your Treo 650 smartphone (Windows only). To transfer photos from
24 :: Setting up your computer
your old device onto your Treo 650 smartphone, open the Media Desktop
application, select your username, click Add Media and locate the files in the
backup folder. The files may be located in any of the following folders:
•
•
•
C:\Program Files\palmOne\Treo Pictures\(user name)
C:\Program Files\Handspring\Treo Pictures\(user name)
C:\Program Files\Palm\Treo Pictures\(user name)
Setting up your computer :: 25
Installing the desktop synchronization software on your computer
Even if you already own a Palm Powered device and have installed a previous version
of the desktop software, you must install the software from the palmOne Software
Installation CD that came with your Treo 650 smartphone.
1. Close any applications that are currently running on your computer, including those
that are minimized. Your computer needs to have all its resources available to
install the software.
2. Insert the palmOne Software Installation CD into the CD drive on your computer.
3. If you are installing on a Mac, double-click the CD icon on the desktop, and then
double-click the palmOneSoftware.pkg icon.
If you are installing on a
computer at work, make
sure you have the
appropriate access rights
(usually called
administrator rights) to
your computer. Contact
your company’s IT
4. When the installation wizard opens, follow the onscreen instructions. Please note
these important points about the installation process:
•
•
•
When the language selection screen appears, click the same language you
selected on your smartphone.
You can choose which desktop software you want to use for synchronization:
Palm Desktop software or Microsoft Outlook (Windows only).
When the install process prompts you to connect your phone to your computer,
go to “Connecting your Treo smartphone to your computer” on page 27.
department for help.
If you use Microsoft
Outlook as your desktop
email application, select
Microsoft Outlook as your
desktop synchronization
software. If you select
Microsoft Outlook, Palm
Desktop software still
installs on your computer.
When you enter information
on your computer, be sure
to enter your information in
Microsoft Outlook not in
Palm Desktop software.
26 :: Setting up your computer
Connecting your Treo smartphone to your computer
1. Plug the AC charger into a wall outlet. If necessary connect an adapter.
2. Plug the USB sync cable into an available USB port or a powered USB hub on
your computer.
3. Connect the sync cable to the Multi-connector on the bottom of your smartphone
with the HotSync® button facing up. Do not press the HotSync button until you are
instructed to do so.
For best performance, plug
your sync cable directly
into a USB port on your
computer. If you use a USB
hub, make sure it is a
powered hub.
4. Connect the charger cable to the Multi-connector on the sync cable.
B
A
A. USB sync cable
B. Sync button
Setting up your computer :: 27
Synchronizing information
Synchronizing means that information that is entered or updated in one place (your
phone or your computer) is automatically updated in the other—no need to enter
smartphone and your computer frequently to keep your information up-to-date (and
backed up) in both locations.
Before you can synchronize your contacts and other personal information, you must
install the software from the CD that came with your Treo smartphone. See “Installing
the desktop synchronization software on your computer” on page 26 for instructions.
If you use the default settings, information from all the following applications is
transferred each time you synchronize your smartphone with your computer:
We strongly recommend
that you install the desktop
software soon after you
start using your
smartphone, and that you
synchronize your
smartphone and computer
frequently to keep your
information
up-to-date (and backed
up) in both locations.
If you installed
Palm Desktop software, the
HotSync Manager icon
should appear in
the lower-right corner of
your computer screen.
If you choose to synchronize with Outlook, information from Contacts, Calendar, Tasks,
and Memos is synchronized with Outlook. You can also set up the VersaMail®
application to synchronize with Outlook. Other info, such as photos, is synchronized
with Palm Desktop software.
1. Connect your Treo 650 smartphone to your computer, as described in “Connecting
your Treo smartphone to your computer” on page 27.
2. Press the Sync button on the sync cable.
28 :: Synchronizing information
If you use Microsoft
A
A. Sync button
®
Exchange ActiveSync ,
these synchronization steps
may be different. See
“Working with Microsoft
Exchange ActiveSync” on
page 83 for more
3. Wait for your smartphone to display a message indicating that the process is
complete.
information.
•
•
•
If nothing happens, make sure that you installed the desktop synchronization
software from the Software Installation CD that came with your Treo
smartphone, and that it is running on your computer.
If you want to synchronize information with applications other than
Palm Desktop or Microsoft Outlook, you need to purchase additional third-party
conduit software.
If you have any problems synchronizing, see “Synchronization” on page 215 for
troubleshooting suggestions.
Synchronizing information :: 29
Moving around the screen
To move around the Treo™ 650 smartphone screen, you can use the 5-way navigator
or you can tap items on the screen with the stylus. With use, you will find your own
favorite way to scroll, highlight, and select menu items.
Some third-party
The 5-way includes Right , Left , Up , Down , and Center
buttons.
applications may not work
with the 5-way navigator,
and you must use the
stylus instead.
A. Up
A
B. Right
E
C. Down
D. Left
In this guide, we use arrow
icons to indicate directions
on the 5-way. These are
different from any onscreen
arrows that you tap with
your stylus or select with
the 5-way to display
E. Center
D
B
C
pick lists.
5-way buttons:
Scrolling through screens
As on a computer, you scroll on the smartphone to move from field to field or page to
page, or in some cases to highlight an item or option in a list. There are several
methods of scrolling:
Onscreen arrows:
•
Press the 5-way on the front of the smartphone. Press Right , Left , Up , and
Down to move to the next field, button, or action in that direction.
•
Press and hold Up
to quickly scroll to the top of a list, or press and hold
Down to quickly scroll to the bottom of a list.
32 :: Moving around the screen
•
•
Tap an onscreen scroll arrow.
When viewing a list screen, such as the Memo list:
•
•
•
Press Up
or Down to scroll one screen at a time.
and then press Up or Down to scroll between line items.
Once you’ve opened an
application (see “Opening
applications” on page 40),
you can experiment with
using the 5-way to
Press Center
Press Left to switch from item scrolling to screen scrolling.
and Up or Down to scroll to the next page of information
within the current record.
When inside a text field, press Right and Left to scroll to the next character or
word, and press Up and Down to scroll between lines.
Drag the slider of an onscreen scroll bar.
•
•
•
Press Option
highlight different screen
elements.
Highlighting items
The 5-way lets you highlight items before opening or selecting them.
•
When an onscreen button (OK, Cancel, etc.) or pick list is
highlighted, the button acquires a glow around its border.
•
When a phone number, email address, or web
link is highlighted on a web page or in a
message, the text appears in reverse type (light
text on a dark background).
•
When an entire text entry field is highlighted, you can press Center
to edit the
text. After you edit the text, press Center
again to highlight the entire field.
Moving around the screen :: 33
You can also use the stylus to highlight text on the screen. When text is highlighted,
it appears in reverse type.
•
•
•
Drag the stylus across the text you want to highlight.
Double-tap a word to highlight it.
Triple-tap a line of text to highlight it.
Accessing command buttons
Command buttons such as New, OK, and Details appear at the bottom of the screen.
In many cases, you can jump directly to these buttons instead of scrolling to them.
•
•
From a list screen, such as the Contacts list or Memos list, press Right to jump
to the first button.
From a screen where you create or edit entries, such as Edit Contacts, press
Center
to jump to the first button.
•
From a dialog box, such as Edit Categories, press Up
the buttons.
and Down to scroll to
Selecting or activating items
After highlighting an item with the 5-way, you can select or activate it by pressing
Center
. You can also select an item by tapping it with the stylus.
34 :: Moving around the screen
Selecting menu items
Many applications have menus to provide access to additional features. These menus
are usually hidden from view, but they appear when you open the menus
1. Press Menu to display an application’s menus.
2. Press Right and Left to switch between menus.
.
3. Press Up
and Down to highlight a menu item.
to select the menu item, or press
Most menu items have
menu shortcuts listed in
the menu. To use a menu
shortcut, open the menus
and enter the shortcut
letter. You don’t have to see
the menu item to use the
menu shortcut.
4. Press Center
Menu
to close the menu and cancel your
selection.
Selecting options in a pick list
A range of options is often presented in a type of menu called a pick list, which can be
identified by a downward-pointing arrow. Pick lists are different from the application
menus described above.
•
Use the 5-way to highlight the pick list, and then press Center
items in the list. Press Up and Down to highlight the item you want, and then
press Center to select the highlighted item.
To exit the pick list without making a selection, press Left or Right
Use your stylus to tap the pick list, and then tap the item you want from the list.
to display the
•
•
.
Moving around the screen :: 35
Using the keyboard
A
B
When using the keyboard,
most people find it easiest
to hold the smartphone
with two hands and use the
tips of both thumbs to
press the keys, as shown
above.
C
D
E
J
I
The keyboard backlight
may not be visible in bright
sunlight.
F
A. Applications
B. Menu
C. Backlight
D. Backspace
E. Return
H
G
F. Right Shift
G. Alt
H. Space
I. Shift/Find
J. Option
Using the keyboard backlight
Your Treo smartphone includes a keyboard backlight for low light conditions. The
keyboard backlight activates automatically when the screen turns on. It turns off
automatically when the screen turns off and when an active call lasts longer than a
minute.
36 :: Using the keyboard
Entering lowercase and uppercase letters
•
To enter lowercase letters, press the desired keys.
•
To enter an uppercase letter, press Shift/Find
or Right Shift
, and then
enter a letter. You don’t need to press and hold Shift while entering a letter.
To turn Caps Lock on, press Shift/Find or Right Shift twice. To turn it off,
press Shift/Find or Right Shift again. When Caps Lock is on, this symbol
appears in the lower right:
•
In many applications, you
can view a list of all the
symbols and accented
characters. Open the Edit
menu and select Keyboard
Help.
.
Entering numbers, punctuation, and symbols
Numbers, punctuation, and symbols appear above the letters on the keys. To enter
these characters, do one of the following:
Some application views
automatically default to
Option Lock, such as the
Dial Pad View in the Phone
application or the
Calculator. In this case, you
do not have to press and
hold Option to enter
numbers.
•
Press Option
the letter. You don’t need to press and hold Option while pressing the second key.
To turn Option Lock on, press Option twice. To turn it off, press Option
, and then press the key with the desired character shown above
•
again. When Option Lock is on, this symbol appears in the lower right:
.
Entering other symbols and accented characters
1. Enter the character that corresponds to the symbol or accented character you
want. See the table on the next page.
The symbols and accented
characters are grouped
according to their similarity
to the corresponding key.
For example, the alternate
characters available for the
2. Press Alt
3. Press Up
.
or Down to highlight the desired character.
4. Press Center
character.
to insert the character, or just continue entering the next
e key are é, è, ë, ê and
.
Using the keyboard :: 37
Symbols and accented characters
Enter...
Enter...
Enter...
then press Alt
to select...
then press Alt
select...
to
then press Alt
to select...
a
á à ä â ã å æ
o
ó ò ö ô œ õ ø
0
1
% ‰
°
A
Á À Ä Â Ã Å Æ
O
Ó Ò Ö Ô Œ Õ Ø
b or B
c
ß
p or P
r or R
%
®
2
3
ç ¢ © ^ ˆ
C
d
Ç ¢ © ^ ˆ
† ‡
s
.
,
? ! …
„
ß ≥s §
S
ß ≥S
§
D
e
† ‡– D
é è ë ê
É È Ë Ê
t or T
u
~ ™ † ‡
ú ù ü û
!
¡
?
¿
E
U
Ú Ù Ü Û
:
; :-) :-( ;-) :-D
38 :: Using the keyboard
Symbols and accented characters
Enter...
Enter...
Enter...
then press Alt
to select...
then press Alt
select...
to
then press Alt
to select...
f or F
i
ƒ
x or X
y
x
'
‘ ’ < > ~ `
“ ” « »
í ì ï î
"
ÿ ¥
I
Í Ì Ï Î
Y
$
£ ¥ ¢
¥
Ÿ
l or L
£
µ
+
-
&
m or
M
_ ~ • = – —
n
ñ
/
% \ ÷ |
=
N
Ñ
#
(
< [ { ‹
> ] } ›
)
Using the keyboard :: 39
Opening applications
When you open an application using either the Applications View or an application
button, you automatically close the application you were previously using.
Using Applications View
1. Press Applications
2. Use the 5-way navigator to highlight the application you want to use.
3. Press Center to open the selected application.
.
In Applications View, you can also do any of the following:
•
Press Applications
applications.
repeatedly to cycle through different categories of
•
Enter the first few letters of the application’s name to highlight it. For example, if
you enter “p” it highlights Phone; if you then enter “r” it highlights Prefs. If you
pause and then enter “r,” it highlights the first application that starts with “r.”
40 :: Opening applications
Using the quick buttons
There are three buttons on the front of the Treo 650 smartphone. The fourth button
turns your phone on and off, wakes up the screen, and controls the keyguard. Each
quick button can be used to open two applications. To access a button’s primary
application, simply press the button. To access a button’s secondary application, press
Option
, and then press the quick button.
You can also customize
the buttons yourself; see
“Reassigning buttons” on
page 190 for details.
A
Phone/Send
A
B
B. Calendar
C. Messaging
D. Power/End
D
C
Button
Primary application
Phone/Send
Calendar
Secondary application
+
+
Web browser
Memos
Messaging
+
+
VersaMail®
Keyguard
Power/End (on/off)
Opening applications :: 41
Phone overview
The Phone application lets you make and receive calls and store favorites for
contacting people and opening applications. Be sure you know how to turn on your
phone before reading this section (see “Turning your phone on and off” on page 18).
Accessing the Phone application
•
Press Phone/Send
.
44 :: Phone overview
Making calls
If you changed the
Dialing using the onscreen Dial Pad
wallpaper in the Main View
of the Phone application
(see “Selecting wallpaper
for the Phone application”
on page 66), you can still
access the Dial Pad. From
the Main View of the Phone
application, press Phone/
Send, and then select Dial
Pad.
1. Press Phone/Send
2. Tap the onscreen Dial Pad to enter the number.
3. Press Phone/Send to dial.
.
Dialing with the keyboard
1. Press Phone/Send
.
2. Using the numbered keys on the keyboard, start entering a phone number. You do
not need to press Option to access the numbers on the keyboard.
You can paste numbers
directly into the Dial Pad
View. Copy a number from
another application, and
then switch to Dial Pad
View. Open the Edit menu
and select Paste. Press
Phone/Send to dial.
3. Press Phone/Send
to dial.
Dialing by contact name
Before you can dial a call by contact name, you must create some contacts (see
“Adding a contact” on page 146), import them by synchronizing (see “Synchronizing
information” on page 28), or import them from your SIM card (see tip on “Viewing your
SIM Phonebook” on page 148).
Making calls :: 45
1. Press Phone/Send
.
2. Select the Contacts favorite button.
3. Using the keyboard, begin entering one of the
following for the contact you want to call:
•
•
•
First initial and last name
First name
Last name
If you prefer to dial by
contact from the Main
View, open the Options
menu and select General
Preferences. Select the
second pick list and select
the Typing starts Contacts
search option.
4. Select the number you want to dial.
5. Press Phone/Send to dial.
Dialing with a Speed Dial favorite button
You can use Speed Dial favorite buttons to quickly dial
the numbers of people you call frequently. Before you
can use Speed Dial favorite buttons, you must create
some favorites entries. See “Defining favorite buttons”
on page 56.
To see more information for
a person in your Contacts
list, highlight the name and
press Center to view their
address, company, and
other details.
1. Press Phone/Send
.
2. Use the 5-way to access Favorites.
3. Highlight the desired button.
4. Press Center
to dial the selected button.
To start another search,
press Backspace to delete
letters you’ve entered. Or
select Cancel to return to
the Main View.
To view more favorite
buttons, highlight the
bottom row of favorites,
and then press Down.
46 :: Making calls
Dialing from a web page or message
Your smartphone recognizes most phone numbers that
appear in web pages or in text, email, or multimedia
messages.
1. Use the 5-way to highlight the phone number you
want to dial in the web page or text message.
2. Press Center
to open the Dial dialog box.
to dial.
If you can’t highlight and
dial a phone number on a
web page or in a text
3. Press Phone/Send
message using the 5-way
or stylus, it means that
your smartphone does not
recognize it as a phone
number. Instead, you can
copy and paste the number
into the Dial Pad.
Redialing a recently called number
•
To dial the last number: From the Main View in the Phone application, press and
hold Phone/Send to dial the last number you called.
•
To select from your most recently dialed numbers: From the Main View in the
Phone application, press Phone/Send , select the number you want to call, and
then press Phone/Send
again to dial.
•
To select from a chronological list of calls: Select the Call Log favorite. You can
also access the Call Log by pressing Phone/Send
Call Log from the recent call list.
twice, and then selecting
Making calls :: 47
Receiving calls
To receive calls, your phone must be on. This is different from having just the screen
turned on (see “Turning your phone on and off” on page 18). When your phone is off,
incoming calls go to voicemail.
See a photo of the person
calling you! Learn how to
assign a caller ID photo in
“Assigning a caller ID
To answer a call, do one of the following:
•
•
•
Press Phone/Send
.
photo” on page 65.
Using the 5-way navigator, select the onscreen Answer button.
If the headset is attached, press the headset button.
To ignore a call and send it to voicemail, do one of the following:
•
•
Press Power/End
.
Using the 5-way, select the onscreen Ignore button.
To silence the ringer while your phone is ringing:
•
Press the Volume button or any key on your smartphone except Phone/Send,
Power/End, or the 5-way.
•
To immediately silence all system sounds including the ringer, slide the Ringer
switch to Sound Off
.
When you silence the ringer, you can either answer the call or let it ring through to
voicemail.
If music is playing, and a call arrives, the phone rings softly. The audio continues
playing, but you won’t hear it during your call. To pause the music, press the Side
button. To answer the call, do one of the following:
•
•
Using the 5-way, select the onscreen Answer button.
Press the headset button (if a headset is attached).
48 :: Receiving calls
Using voicemail
Setting up voicemail
1. Make sure your phone is turned on (see “Turning
your phone on and off” on page 18).
If your smartphone is
Cingular Wireless for
assistance.
2. Press Phone/Send
.
4. Select the Voicemail favorite button.
Your smartphone connects to Cingular Wireless’s
automated voicemail system. Follow the prompts to set
up your voicemail system.
If a Voicemail icon appears
in the title bar at the top of
the screen, you can tap this
icon to retrieve your
Voicemail notification
voicemail.
When you have a new voicemail message, you are
If you have multiple alerts,
the Alert screen displays
all your pending alerts.
Select an alert’s
notified with an Alert screen. A Voicemail icon
also appear at the top of your screen (this feature is not
supported by all mobile networks).
may
description to jump to the
item, or check the box to
clear the alert. To view all
your pending alerts from
any screen on your phone,
press and hold Center.
Retrieving voicemail messages
1. Press Phone/Send
.
2. From the Phone application Main View, Dial Pad, or Favorites, press and hold 1 on
the keyboard. Your smartphone dials the Cingular Wireless’s voicemail system.
3. Enter your voicemail password using the smartphone keyboard, or select Extra
Digits if you defined this option (see “Editing or deleting an existing favorite button”
on page 58 for information on editing favorite buttons). Remember, you do not
need to press Option to enter numbers, *, or # while on an active call.
Using voicemail :: 49
When you make or receive a call, the Active Call View appears. Use the 5-way
navigator to access the onscreen buttons in this view.
Press Phone/Send
repeatedly to toggle
between the Active call
screen and the Main View
of the Phone application.
B
A
A. Caller’s name and number
B. Current duration of call
To avoid accidentally
pressing onscreen buttons
while you’re holding the
phone up to your ear to
speak, you can disable the
screen’s touch-sensitive
feature during active calls
(see “Locking your screen”
on page 192).
Ends the call immediately. You can also press the headset button (if the
headset is attached).
Switches to the speakerphone so you can use other features, such as
checking your calendar, during a call.
When a call lasts longer
than one minute, the
screen turns off. Press any
key except Power/End to
wake up the screen.
Turns off the speakerphone when it’s on.
Switches from a headset with Bluetooth wireless technology to the
built-in earpiece. This button replaces the Spkr-phone button when a
headset with Bluetooth wireless technology is attached.
50 :: Managing active calls
Places the current call on hold.
Lets you place another call while the first call is on hold. This button
replaces the Hold button when a call is on hold.
When a call lasts longer
than one minute, the
Opens the Dial Pad so you can manually dial additional numbers.
screen turns off. Press any
key except Power/End to
wake up the screen, and
then press Power/End to
hang up the call. Be
Dials any extra digits (such as a password or extension) that you
assigned to a Speed Dial favorite button. This button replaces the Dial
Pad button during outbound calls to numbers that include predefined
extra digits. See “Defining favorite buttons” on page 56 for information
on creating a Speed Dial favorite button.
careful not to press
Power/End to wake up the
screen because this will
accidentally end the call.
Mutes the Treo microphone so that you cannot be heard.
Ending a call
Do one of the following:
•
•
•
Press Power/End.
Select Hang Up.
Press the headset button (if the headset is attached).
.
Returning to an active call from another application
You can use many other applications on your smartphone while holding a phone
conversation, including the organizer and text messaging (SMS) features. You cannot
browse the web or send and receive email while on an active call.
•
From any application, press Phone/Send
to return to the Active Call View.
Managing active calls :: 51
Saving phone numbers
After you complete an incoming call from a number (with caller ID) that is not in your
Contacts list, you are prompted to add the number to your Contacts list.
•
•
•
To add the number, select Yes.
To decline adding the number, select No.
add new Contacts box when the prompt appears.
If you don’t add a number right away, follow these steps to add it later:
1. In the Call Log (see “Redialing a recently called number” on page 47), highlight the
number you want to save.
2. Select Add Contact.
3. Enter the information for the entry.
4. Select Done.
Making a second call
You can make a second call while your first call is
still active.
1. After dialing the first number, use the 5-way
navigator to select Hold.
2. Use the 5-way to select Add Call.
3. Dial the second number using Favorites,
Contacts, or Dial Pad (see “Making calls” on
page 45).
When two calls are active, the Active Call View includes two status lines, each
representing one of the calls. To switch between the two calls, select Swap.
52 :: Managing active calls
Answering a second call (call waiting)
When you are on an active call, you can receive a second call. When the second call
comes in, the Call Waiting dialog box appears, giving you the following options for
handling the second call:
•
To place the current call on hold and answer the new call, use the 5-way navigator
to select Answer.
•
•
To send the new call to voicemail, use the 5-way to select Ignore.
To hang up the current call and answer the new call, press Power/End
.
Making a conference call
You can join a total of five other calls in a conference session, provided that your
network and service plan include 6-way conferencing. Please contact Cingular
Wireless for more information. Additional charges may apply and minutes in your
mobile account may be deducted for each active call you place.
1. While the first call is active, place or answer a
second call.
2. Use the 5-way to select Conf. This joins the two
active calls in a conference session.
3. Repeat this process to add other calls to the
conference call.
4. To end the conference, use the 5-way to select
Hang Up and end all the calls.
Managing active calls :: 53
Forwarding all calls
You can forward all your calls to another telephone number. You can also selectively
forward certain calls (see “Forwarding calls under certain conditions” in the next
section). Please check with Cingular Wireless about availability and pricing of
forwarded calls, as additional charges may apply.
1. Press Phone/Send
2. Open the menus
.
After you set your call
forwarding options, call
your smartphone to confirm
that call forwarding is
active.
.
3. Select Options, and then select Call Preferences.
4. Select the Forward all calls pick list.
•
•
If the forwarding number appears in the pick list,
select the number.
If the forwarding number does not appear in the
pick list, select Edit Numbers, and then select
New. Enter a forwarding number, including the area code or country code if it is
different from your mobile phone number. Select OK.
5. Select OK.
Forwarding calls under certain conditions
You can forward calls to another number when the line is busy, a call is unanswered,
your phone is off, or you are outside a coverage area.
1. Press Phone/Send
2. Open the menus
.
.
3. Select Options, and then select Call Preferences.
4. Select the Forward all calls pick list and select Don’t forward calls.
5. Select any of the following pick lists:
•
•
When busy: Forwards calls if the phone is busy.
Not answered: Forwards calls instead of sending to voicemail.
54 :: Managing active calls
•
Off/No service: Forwards calls when your phone is not connected to a mobile
network.
6. If the forwarding number appears in the pick list, select the number. If the
forwarding number does not appear in the pick list, select Edit Numbers then
select New, enter a forwarding number, and select OK.
7. Select O K.
To turn off forwarding for all
calls, select Don’t forward
calls from each of the pick
lists.
Barring calls
Call Barring lets you prevent unauthorized calls on your smartphone. This feature may
not be available on all mobile networks.
You must enter your Call Barring password every time you change your Call
Barring preferences. Contact Cingular Wireless if you do not know this password or if
you need more information.
Want to see how long you
spent on a particular call?
From the Call Log, select
the call, then select Details.
Keep in mind that your
billing statement may vary
slightly from the
1. Press Phone/Send
2. Open the menus
.
.
3. Select Options, and then select Call Barring.
4. Select the onscreen pick lists, and then select your Call Barring preferences.
5. Select OK.
information you see
Viewing minutes usage
onscreen. Usage is charged
based on your calling plan.,
and calling plans vary.
1. Press Phone/Send
2. Select the Call Log favorite button.
3. Open the menus
.
.
4. Select Totals from the Record menu.
5. (Optional) To reset the counters to zero, select Reset Counters.
6. Select Done.
Managing active calls :: 55
Defining favorite buttons
Your Treo smartphone provides approximately 70 programmable favorite buttons for
quick access to the following common tasks:
•
•
•
•
•
•
•
Dialing a phone number (speed dial)
Accessing your Call Log.
Accessing the onscreen Dial Pad.
Opening an application
Accessing a web page
To see the next Favorites
page, press Right on the 5-
way repeatedly. To see the
previous page, press Left
on the 5-way repeatedly.
Addressing a text, MMS (multimedia messaging system), or email message
Accessing voicemail (preset on your Treo smartphone)
The predefined Voice Dial,
Dir. Assistance, and Bill
Balance favorites are
Cingular services. If you
have questions about these
services, please contact
Cingular customer service.
If you’re upgrading from a
previous smartphone, your
favorites are transferred
along with your other info.
However, you may need to
rearrange the order in
which your favorites appear
by opening the Edit menu,
and then selecting Edit
Favorites Pages.
When you are in the Main, Favorites, or Dial Pad View, you can press and hold a Quick
Key to open the favorite associated with that key. Quick Keys are optional and can be
letters or numbers, but you can’t use both the letter and number for the same key. For
example, the voicemail Quick Key is 1. The letter equivalent for that key is E, so you
cannot assign E as a Quick Key to another favorite button.
56 :: Defining favorite buttons
Creating a speed dial favorite button
1. Press Phone/Send
.
2. Use the 5-way navigator to access Favorites
3. Select a blank button.
4. Select the Types pick list and select Speed Dial.
5. Enter a label for the favorite:
If there are no blank
buttons on the current
Favorites page, press Down
or Right on the 5-way to
scroll through the other
pages.
•
If the entry is for an existing contact, select
Lookup. Start entering the last name of the
contact and select the contact when it appears
in the lookup list.
If the entry is for a new contact, enter the Label,
press Down , and enter the Number.
•
To see all the contact
numbers for the selected
person or business,
highlight the favorite button
and press Space.
6. (Optional) Enter a Quick Key. When you are in the Phone application, you can press
and hold the Quick Key to instantly open the favorite.
7. (Optional) Select the Ringtone pick list and select a special ringtone for incoming
calls from that contact.
8. (Optional) Select More, and select advanced options:
•
•
Extra Digits: Lets you define additional digits to dial, such as a password or
extension.
Dial Extra Digits Automatically: Dials predefined Extra Digits immediately after
dialing the phone number, when checked.
To add a special ringtone
and extra digits, select
More.
9. Select OK.
Defining favorite buttons :: 57
Creating other types of favorite buttons
1. Press Phone/Send
.
2. Use the 5-way to access Favorites.
3. Select a blank button.
4. Select the Types pick list and select Call Log, Dial Pad, Application, Message,
Email, or Web Link.
You can also organize your
buttons on different
Favorites pages. Open the
Edit menu and select Edit
Favorites Pages.
5. Enter a label for the favorite and enter any other necessary information on
the screen.
6. (Optional) Enter a Quick Key that opens the favorite when pressed and held.
7. Select OK.
Editing or deleting an existing favorite button
You can edit but not delete
the voicemail entry. The
other predefined favorites
can be moved but not
deleted.
1. Press Phone/Send
.
2. Use the 5-way to access Favorites.
3. Highlight the favorite button you want to edit or delete.
4. Open the menus
.
When creating a Message
or Email favorite, you can
enter multiple addresses;
simply separate each
address with a comma.
This is an easy way to send
messages to a group of
people.
5. Select Edit, and then select Edit Favorites Button.
6. Make the desired changes.
7. To delete the entry, select Delete.
8. Select OK.
58 :: Defining favorite buttons
Using a phone headset
You can connect a phone headset for hands-free operation. If you need to use your
phone while driving and this is permitted in your area, we recommend using a phone
headset (sold separately).
If you’re using a headset
with Bluetooth wireless
technology and you want to
return to the handset or a
wired headset during a call,
select Cancel Bluetooth on
the Active Call screen.
A. Speaker
B. Microphone
C. Headset button
B
C
A
•
You can press the headset button to perform any of the following tasks:
•
•
•
•
Answer an incoming call
Answer a call waiting call
Switch between two active calls
Hang up a single call
Using a phone headset :: 59
Using a wired headset
Your Treo smartphone uses a 2.5mm, 3-pin headset connector. Your smartphone
works with headsets that are designed for this type of connector. When in doubt, ask
the third-party headset manufacturer if the product is compatible with Treo
smartphones. If you hear a headset buzz or poor microphone performance, your
In addition to the headset
that came with your
smartphone, you can use
other third-party headsets.
headset may be incompatible with your Treo smartphone.
Your Treo™ 650 smartphone is also compatible with headsets enabled with
Bluetooth® 1.1 wireless technology. This includes most of the headsets with
Bluetooth wireless technology currently available, as many of these headsets support
both Bluetooth 1.1 and 1.2 wireless technology. For a list of compatible Bluetooth
hands-free devices, go to www.palmOne.com/us/support/bluetooth/
treo650_bluetooth_ compatibility.html.Please note, however, that you cannot use a
headset with Bluetooth wireless technology to listen to MP3 files.
With your phone’s built-in Bluetooth wireless technology, you can connect to a
number of devices with Bluetooth wireless technology such as a headset, car kit,
printer, or GPS receiver, as well as to other phones and handhelds with Bluetooth
wireless technology. If your computer is enabled with Bluetooth wireless technology,
you can synchronize wirelessly, and even use your phone as a wireless modem for
your computer.
To hear stereo through the
jack (such as music), you
should use a stereo
adapter or other accessory.
more information on audio
accessories and for the
latest compatibility info.
The headset designed for
the Treo 180/270/300
smartphone is not
compatible with your Treo
650 smartphone.
Once you set up a connection with a device with Bluetooth wireless technology,
you can communicate with that device whenever it is within range (about 30 feet).
60 :: Using a phone headset
Connecting to a headset or car kit with Bluetooth wireless
technology
1. Go to Applications
2. Select On.
and select Bluetooth
.
3. Enter a device name for your phone. This is the name that appears on the other
Bluetooth device’s screen when it connects to your phone.
4. Prepare your headset or car kit to accept a connection from another Bluetooth
device. See the documentation that came with your hands-free device for
Your smartphone does not
support Bluetooth wireless
connections to stereo
instructions.
headsets or keyboards.
5. Select Setup Devices.
6. Select Hands-free Setup.
If you’re using a hands-free
device with Bluetooth
wireless technology and it
is within range, your Treo
smartphone automatically
routes all calls to the
hands-free device instead
of to the handset. When a
call comes in, your
smartphone rings and the
headset beeps. Even if you
pick up the call on your
smartphone, the call goes
to the headset.
7. Follow the onscreen instructions to create a partnership with the specific hands-
free device. When prompted, enter a passkey. Some hands-free devices may have
a built-in passkey; other devices may provide a screen where you enter the
passkey. In either case, you must use the same passkey on both your phone and
your hands-free device. We recommend that you use a passkey of 16 digits, where
possible, to improve the security of your phone. The longer the passkey, the more
difficult it is for the passkey to be deciphered. If the hands-free device has a built-
in passkey, see the device’s documentation for the passkey.
Using a phone headset :: 61
8. After you finish setting up the device, select Done to return to the Applications
View.
62 :: Using a phone headset
Customizing phone settings
Selecting ringtones
You can set different tones for different types of incoming phone calls and alerts.
1. Press Phone/Send
2. Open the menus
.
.
3. Select Options, and then select Sound Preferences.
4. Select the Tones box.
5. Select ringtones and alerts from any of the following pick lists:
•
•
•
Known Caller Tone: An incoming call from someone in your Contacts or
Favorites.
Unknown Caller Tone: An incoming call from someone identified by caller
ID who is not in your Contacts or Favorites.
Roaming Tone: A special tone for incoming calls when you’re outside your
home mobile network.
•
•
Voicemail Tone: A tone to let you know you have new voicemail.
Service Tone: A warning of a service change, such as moving into and out
of a mobile network coverage area.
6. Select Done.
Customizing phone settings :: 63
Selecting Alert Volume and Vibrate settings
1. Press Phone/Send
2. Open the menus
.
.
3. Select Options, and then select Sound Preferences.
4. Select the Alert Volume pick list and select a volume level.
5. Select the first Vibrate pick list and indicate if you want your phone to vibrate when
you receive a call or alert and the Ringer switch is set to Sound On.
6. Select the second Vibrate pick list and indicate if you want your phone to vibrate
when you receive a call or alert and the Ringer switch it set to Sound Off.
7. Select Done.
Adjusting call or music volume
While a call is in progress, press the Volume button on the side of your Treo™ 650
smartphone to adjust the call volume. While music is playing, press the Volume button
to adjust the music volume.
Adjusting ringer volume
When a call is not in progress and music is not playing, press the Volume button on
the side of your smartphone to adjust ringer volume, and then press the Side button to
confirm your selection.
64 :: Customizing phone settings
Assigning a caller ID photo
1. Press Phone/Send
.
2. Select the Contacts favorite button.
3. Open the contact you want to give a photo caller ID.
4. Select the Picture box.
5. Select Camera to take a photo and add it to this contact entry when you save
the photo, or select Photos to add an existing photo to this contact entry.
6. Select Done.
Customizing phone settings :: 65
Assigning a caller ID ringtone
1. Press Phone/Send
.
.
4. Select Edit Favorites Button on the Record menu.
5. Select the Ringtone pick list and select a tone for this contact entry.
6. Select OK.
If you prefer to use the
onscreen Dial Pad, assign
the Dial Pad as the default
wallpaper.
If you remove the Dial Pad
as the wallpaper, you can
still access it quickly. Press
Phone/Send, and then
press Center on the 5-way.
Dial Pad is always the first
selection in your redial list.
Selecting wallpaper for the Phone application
If you have images stored on your smartphone, you can select different wallpaper for
the Main View in the Phone application.
You can also set the
background for the
Calendar’s Agenda View.
See “Customizing display
options for your calendar”
on page 153 for details.
1. Press Phone/Send
2. Open the menus
.
.
3. Select Options, and then select General Preferences.
4. Select the pick list at the top of the screen and select Show Wallpaper.
5. Select the thumbnail image and select a wallpaper image for your Phone
application.
6. Select OK.
66 :: Customizing phone settings
What are all those icons?
You can monitor the status of several items using icons at the top of the Phone
screen:
Network name Displays Cingular Wireless when your phone is on and you are in a
coverage area. If you are outside a coverage area, No service or
SOS Only appears instead. When you turn off your phone, Phone Off
appears.
To display the remaining
battery power, tap the
battery icons at the top of
the screen.
Appears when call forwarding is active.
If you have multiple alerts,
the Alert screen displays all
your pending alerts. Select
an item’s description to
jump to that item, or check
the box to clear that item.
To view all your pending
alerts from any screen on
your phone, press and hold
Center.
Appears when you have voicemail. If you have alternate line service
(ALS), the left side is shaded when you have voicemail on line 1, and
the right side is shaded when you have voicemail on line 2.
Some networks use a full-screen alert instead. Call Cingular
Wireless for more information.
Appears in gray when Bluetooth® wireless technology is off.
Appears in blue when Bluetooth wireless technology is on. Appears
in reverse blue when your phone is communicating with other
devices using Bluetooth wireless technology.
To quickly access the
Bluetooth Preferences
panel, tap the Bluetooth
icon.
Replaces the Bluetooth icon when your smartphone is connected to
a headset that is enabled with Bluetooth wireless technology.
Appears when your phone is on. The bars display the signal strength.
The stronger the signal, the more bars appear. If you are outside a
coverage area, no bars appear.
What are all those icons? :: 67
The triangle appears when your phone is on and a GPRS or EDGE
network is within range. Some service providers do not show the
triangle.
Appears when you are connected to a GPRS or EDGE network. You
can still receive calls.
To display the current event
from the Calendar
application in the Main
View of the Phone
application, open the
Displays the battery charge status. When the battery drains to 20%
of its capacity, the icon changes from blue to red. At 10% of its
capacity, you begin to receive warning messages, and at 5% of its
capacity, your smartphone beeps and the icon changes from red to
clear.
Options menu and select
General Preferences. Check
the Show Calendar event
box. You can then select
this event to jump to the
Calendar application.
Appears when your smartphone battery is charging. The lightning
bolt turns from red to green when the battery is fully charged and
your phone remains connected to the AC charger.
Appears when your smartphone battery is fully charged.
Indicates the number of unread text and multimedia messages.
Indicates the number of unread email messages. You can select this
icon to retrieve your messages.
Displays the current (or next) event from the Calendar application. If
you have an event conflict during the current time period, a red bar
appears next to the event description.
68 :: What are all those icons?
Using email on your smartphone
You can send and read email on your Treo™ 650 smartphone much as you do from a
computer. You can add and view attached files, forward email, file email into folders,
maintain multiple email accounts (including personal and corporate accounts), and so
on.
The Treo 650 smartphone has three applications for using email: VersaMail®, Cingular
™
Xpress Mail , and GoodLink. You can use either or both programs; see below for a
guide to choosing between them.
To use email on your smartphone, you’ll need to already have a personal email account
with an email provider such as EarthLink, AOL, MSN, or Yahoo!; you can also use your
corporate email account. For either a personal or a corporate account, you need to set
up VersaMail or Xpress Mail to work with that account; for example, if you have an
EarthLink account, [email protected], you’ll set up VersaMail or Xpress
Mail to work with that account so that you can send and receive messages from that
account on your smartphone.
You can also use the web browser to view email from the Internet, as you would with
™
any web browser. (For example, if you use Yahoo! Plus Mail , you can view your Yahoo
email account from the web browser.) See “Browsing the web” on page 116.
70 :: Using email on your smartphone
Which email application should I use?
I want to ...
Then use ...
Access an email account that’s set up on my
Mac computer
Check free web mail, such as Hotmail
Check fee-based Internet mail, such as
Yahoo! Mail Plus™
*
Access email from an existing account
without needing any extra software or
account sign-up
Install additional desktop software on my
computer and maintain an always-on
connection between my computer and the
Internet
Access my corporate email using my IT
department’s GoodLink server software
Use the Cingular Xpress Mail website to
check email from multiple email addresses
from any computer connected to the
Internet
Sync my email and organizer info with my
company’s Exchange server
Sync my email with my company’s Domino
server
Using email on your smartphone :: 71
Access email from up to three email
accounts
Access email from four to eight email
accounts
Use the Advanced Encryption Standard
(AES) while sending and receiving
messages
Use Secure Sockets Layer (SSL) while
sending and receiving message
Work with email messages when I’m not
connected to the Internet (for example,
when I’m on a plane)
Access Contacts on my device to address
email messages
Access my corporate directory to address
email messages
*Recommend for secondary email accounts only.
72 :: Using email on your smartphone
VersaMail
Before you can use VersaMail, you need to enter your email account settings. If you
have multiple email accounts, you must enter settings for each email account.
VersaMail is not an email
provider. It works with an
account from a provider—
your Earthlink or AOL
account, for example—or a
corporate account to
transfer messages to
your phone.
How do I get started?
™
1. If you already use the VersaMail application on a Palm Powered device, and you
want to transfer those settings to your new smartphone, see the User Guide for
the VersaMail Application on the Software Installation CD.
2. If you’re entering settings for an email account on a Microsoft Exchange
ActiveSync® server, a Lotus Notes server, or a Microsoft MAPI server, see the User
Guide for the VersaMail Application on the Software Installation CD for setup
steps.
Your email provider is the
service you use to send
and receive email. Your
email provider’s name
appears between the @
symbol and the dot symbol
in your email address.
3. If your email provider is listed in the following table, go to “Setting up VersaMail to
work with common providers” on page 74.
0
AOL
Comcast
CompuServe
Covad
RCN
Apple .Mac
AT&T Global
AT&T Worldnet
Bell South
Cablevision
SBC/PacBell
SBC/Prodigy
Speakeasy
Verizon DSL
Yahoo!
The server port numbers
are filled in on the account
setup screens based on
your mail protocol. Only
change the prepopulated
numbers if your server
administrator or ISP gives
you different port numbers.
EarthLink
Gmail
Mail.com
(Mail Plus only)
Charter
NetZero
4. If your email provider’s name is not listed, then you need to obtain the following
info from your system administrator or ISP:
•
Mail protocol: POP or IMAP
VersaMail :: 73
•
•
Incoming mail server name, such as mail.myisp.com
Incoming and outgoing mail server port numbers, such as 110 (incoming POP),
143 (incoming 143), or 25 (outgoing POP or IMAP)
•
(If necessary) Security settings: APOP, ESMTP, SSL
You should also note the following outgoing mail server settings:
•
•
Former AT&T customers who are now Cingular customers: Use
smtp.mymmode.com as your outgoing mail server.
Cingular customers who were not formerly AT&T customers: Use cwmx.com as
your outgoing mail server.
Your email provider can
easily provide you with any
protocol, server name and
number, and security
setting information.
Setting up VersaMail to work with common providers
To set more options for
incoming and outgoing
messages select Advanced
on the Account setup
complete screen.
1. Go to Applications
2. If prompted to select an initial setup option, then
select Continue.
and select VersaMail
.
If no prompt is displayed, open the menus
, select
Accounts, select Account Setup, and then select
New.
3. In the Account Name field, enter a descriptive name,
such as Work Email.
4. Select the Mail Service pick list, and then select your email provider, such as
EarthLink. Select Next.
5. Enter the username for your email account. Your
username appears before the @ symbol in your email
address.
6. Select the Password box, enter your email account
password, and then select OK.
7. Select Next.
8. Select Next, and then select Done.
74 :: VersaMail
Setting up VersaMail to work with other providers
1. Go to Applications
and select VersaMail
.
2. If prompted to select an initial setup option, then select Continue.
If no prompt is displayed, open the menus
, select Accounts, select Account
Setup, and then select New.
3. In the Account Name field, enter a descriptive name,
such as My Cingular.
4. Select the Mail Service pick list, and select Other.
5. Select the Protocol pick list, and then select POP or
IMAP (based on the info you got from your system
administrator or ISP). Select Next.
6. Enter the username for your email account. Your
username appears before the @ symbol in your email
address.
To send a copy or blind
copy, select Cc or Bcc and
enter the address(es) in
those fields. See
“Customizing your email
settings” on page 80 for
details on displaying the
Bcc field.
You can mark outgoing
messages as high priority.
Open the Options menu
and select Set Priority
To High.
7. Select the Password box, enter your email account
password, and then select OK, and then select Next.
8. Enter your email address and the names of the
incoming and outgoing mail servers, and then select
Next.
9. If your system administrator or ISP provided port
numbers or security settings, select Advanced, and
then enter those settings.
10.Select Done.
VersaMail :: 75
Creating and sending messages
1. From the Inbox, select New.
2. Begin entering the addressee’s email address, first
name, or last name. If the information you are
entering matches one or more entries in Contacts,
VersaMail displays the matching contacts. To accept
a suggestion, select the correct contact. To send to
a different address, keep entering the email address
or name.
Repeat steps 3 and 4 to
attach more than one file to
a message. To remove an
attachment, select the file
in the Attachments box,
and then select Delete.
3. Enter the subject and message text. To move
between fields, press Up or Down
.
4. Select Send to connect and send all messages immediately, Outbox to put the
message in the Outbox to send later, or Drafts to save the message and continue
working on it at another time. If you select Send and the message cannot be sent
for any reason, the message is stored in your Outbox. VersaMail makes up to five
attempts to automatically send the message; if automatic send is not successful,
an alert message appears and you must try to manually send the message again.
Attaching photos and videos
1. Create the message to which you want to attach the
photo or video.
2. On the New Message screen, tap the red paper clip
icon in the upper-right corner.
3. Select Photo/Video from the Type pick list.
4. On the Select Media screen, select the Album pick
list to go to the album containing the photo or video
you want, and then check the box to the left of the photo or video.
5. Select Done.
76 :: VersaMail
Attaching ringtones
1. Create the message to which you want to attach the ringtone.
2. On the New Message screen, tap the red paper clip icon in the upper-right
corner.
3. Select Sounds from the Type pick list.
4. Select the ringtone you want, and then select Insert.
5. Select Done.
Ringtones that are copy
protected appear in the
Sounds application with a
can be used on your phone
only and cannot be sent as
attachments.
Attaching Word, Excel, and PowerPoint files
1. Create the message to which you want to attach the item.
2. On the New Message screen, tap the red paper clip icon in the upper-right
corner.
3. Select Documents from the Type pick list.
4. Select the file you want on the Documents screen.
5. Select Done.
When viewing a message,
tap the scroll arrows at the
top of the screen to view
the previous or next
message.
Attaching other types of files
1. Create the message to which you want to attach the item.
2. On the New Message screen, tap the red paper clip icon in the upper-right
corner.
3. Select the type of file to attach—for example, Address, Appointment, or Memo/
Text—from the Type pick list.
4. Select the file you want from the list in the Type box.
5. Select Done.
Receiving and viewing messages
1. Make sure your phone is turned on (see “Turning your smartphone on and off” on
page 18).
VersaMail :: 77
2. From any mailbox, select Get or Get & Send.
3. From the Inbox, select the message you want to view.
4. If a large incoming message is truncated, select More
5. Select Done.
.
If an attachment is not
downloaded because it is
larger than your maximum
message size, the paper
clip icon does not appear,
and the attachment does
not display at the bottom of
the message screen. Select
More to download and
Replying to or forwarding messages
When you respond to messages, you can select whether to include the original text
(see “Customizing your email settings” on page 80).
display any attachments.
1. From the Inbox or another folder, open the message to which you want to respond.
2. From the Message View, select Reply. Select whether to reply to just the sender or
to reply to both the sender and all addressees on the messages.
3. Enter your reply.
4. Select Send.
Viewing attachments
There are a number of attachment types you can open with the built-in software
on your smartphone (for example, Microsoft Word, Excel, and PowerPoint files;
ringtones; and photos).
1. From any folder, open the message with the attachment you want to view.
Messages with downloaded attachments are indicated by a paper clip icon
the left of the message icon.
to
78 :: VersaMail
2. Tap the attachment name at the bottom of the message screen to view it in the
default viewer on your phone. Or, tap the folder icon to the left of the attachment
name to open a menu of tasks you can do with the attachment, including View,
Install, or Unzip, depending on the attachment file type; Save to card to save the
attachment to an expansion card; or Select Viewer to select the application you
want to use to view the attachment.
3. When you finish with the attachment, select Done to return to the Attachments
To empty (or purge) the
Trash folder, open the
Message menu and select
Empty Trash.
dialog box. If there is no Done button, go to Applications
VersaMail to return to the Inbox of the account you were in.
and select
Managing your messages
To delete a single message,
select the envelope icon
next to the message, and
then select Delete from
the list.
The status icons that appear near the messages in your Inbox indicate the following:
You have not read the message.
You have read the message.
The message includes an attachment.
This message is high priority.
You can rearrange the VersaMail list to make it easier to find and view messages.
•
In the Inbox, select Sort, and then select one of the following: Sort by Date, Sort by
Name, Sort by Subject.
•
To quickly switch between folders in list view, select the folder pick list at the top of
the screen and select the desired folder.
Deleting selected messages from the Inbox
When you delete a message from the Inbox, it moves to the Trash folder.
1. Select the bullet next to the icon of each message that you want to delete. To
select adjacent messages, drag the stylus so it hits the bullet to the left of each
message. Lift the stylus and drag again to select more adjacent messages.
2. Open the menus
.
VersaMail :: 79
3. Select Delete on the Message menu.
4. If a confirmation dialog box appears, select OK to confirm deletion.
Deleting messages by date
You can quickly delete a group of messages by selecting a range of dates.
1. Open the menus
.
2. Select Delete Old on the Message menu.
3. Select the folder and a date range for the messages you want to delete.
4. Select OK.
You should perform a
manual get mail after
setting up a scheduled
Auto Sync. Then, only new
messages are retrieved
during Auto Sync.
5. If a confirmation dialog box appears, select OK to confirm deletion.
Switching accounts
You can switch between different email accounts.
To receive notifications of
successful Auto Sync
1. Open the menus
.
retrievals only, uncheck the
Alert me of auto sync
failures box. Leave the box
checked if you want to
receive notifications of both
successful and failed Auto
Sync retrievals.
2. Select Accounts, and then select an account.
Customizing your email settings
You can customize the VersaMail settings for each individual email account on your
Treo smartphone. The preferences you set apply only to the email account you are
currently viewing. If you have multiple accounts, configure each account separately.
You can set up a schedule to automatically retrieve email messages; set
preferences for how and when messages are retrieved; add a signature to an
outgoing message; and more. For complete information on all of the email settings
you can customize, see the VersaMail User Guide on the CD.
The Auto Sync feature does
not work with all email
accounts.
Scheduling Auto Sync
You can set up VersaMail to automatically download new email messages to your
phone with the Auto Sync feature.
80 :: VersaMail
1. Open the menus
.
2. Select Options, and then select Preferences.
3. Select Auto Sync.
4. Check the Sync automatically box.
5. Select the Every pick list and select the time interval,
from 5 minutes to 12 hours. Note that if you set a
more frequent interval, you may need to recharge
your phone’s battery more often.
6. Select the Start and End Time boxes, and then select the hour, the minute, and AM
or PM to enter the time for the first and last Auto Sync to take place. Select OK.
7. Select the days you want the schedule to be active. You can choose any number of
days, but you can set up only one schedule for each email account.
8. Select OK, and then select Get Mail.
Selecting alert tones
When you schedule Auto Sync for a given account, you can choose a sound—such as
a bird, a phone, or an alarm—to let you know when new email arrives.
1. From any mailbox screen, open the menus
2. Select Options, and then select Preferences.
3. Select Auto Sync.
.
4. Select Alerts.
5. Check the Alert me of new mail box.
6. Select the Alert Sound pick list, and then select a sound. Your smartphone plays a
brief demo of the sound.
7. Select O K.
Setting preferences for getting messages
1. From any mailbox screen, open the menus
2. Select Options, and then select Preferences.
.
VersaMail :: 81
3. Select Delivery Options.
4. Set any of the following preferences.
•
•
Get: Indicates whether to get message subjects only
or entire messages.
Ask Every Time: Indicates if you want to see a
dialog box for selecting subjects only or entire
messages each time you retrieve email. If the box is
unchecked, messages are retrieved according to the
option you select in the Get pick list.
The VersaMail application
sends all messages as
plain text only, with all
HTML tags stripped, even
if you are forwarding or
replying to a message
that was originally received
as HTML.
•
Unread messages (IMAP accounts only): Downloads only unread mail to your
phone. If you don’t check this box and you select Get & Send, all of your messages
on your provider’s mail server are downloaded to your Inbox, including messages
you have already read.
•
•
Mail from last: Gets messages sent within the number of days you specify.
Download attachments: Automatically downloads files attached to email.
Attachments that exceed the maximum message size cannot be downloaded.
Maximum message size: Sets the maximum size of an incoming email message.
Enter the size in kilobytes (KB). The default is 5KB, but you can enter any size up
to 2048KB (approximately 2 megabytes, or 2MB), including attachments. The
maximum message size that you can retrieve is 60KB for the body text and
approximately 5MB of total data for any attachments.
Message Format: Sets the format in which you retrieve messages. Select HTML
to display any messages sent in HTML format with basic HTML formatting intact,
and other messages as plain text. Select Text to display all messages as plain text,
regardless of the format in which they were sent. The default setting is HTML.
The POP protocol does not
support retrieval of unread
mail only from the server.
If you have a POP email
account, VersaMail
downloads all messages
regardless of whether you
have read them, and
•
•
regardless of whether this
box is checked.
5. Select OK.
82 :: VersaMail
Attaching a signature to a message
You can attach a personal signature, with info like your company's address and fax
and telephone numbers, to the bottom of all messages you send.
1. From any mailbox screen, open the menus
2. Select Options, and then select Preferences.
3. Select Signature.
.
4. Check the Attach Signature box.
5. Enter your signature information, and then select OK.
Working with Microsoft Exchange ActiveSync
Microsoft Exchange ActiveSync works with the VersaMail and Calendar applications
on your phone to directly access corporate groupware information on a Microsoft
Exchange 2003 server. You can access business email and calendar info on the
Exchange 2003 server from your phone without using a desktop computer.
When you create a Microsoft Exchange ActiveSync account in the VersaMail
application, both your email and calendar info synchronize directly with the Exchange
server; information does not synchronize with the desktop software application on
your computer, such as Microsoft Outlook or Palm Desktop software. Other
information, such as contacts, tasks, and memos, continues to synchronize with your
desktop software.
For complete information on using a Microsoft Exchange ActiveSync account, see the
VersaMail User Guide on the CD.
VersaMail :: 83
Xpress Mail
Before you can use Xpress Mail to work with email on your smartphone, you need to
do the following:
Xpress Mail is not an email
provider. It works with a
corporate account to
transfer messages to
your phone.
•
Enter your email account information on the Cingular Xpress Mail website from
your computer.
Download and install the Xpress Mail desktop software.
Set up the Xpress Mail desktop software.
Install the Xpress Mail software on your smartphone.
Set up Xpress Mail on your smartphone to work with your email account.
•
•
•
•
The username and
password you enter on the
Xpress Mail website can be
anything you want; they do
not need to match your
email account username
and password.
You must install the Xpress Mail desktop software on the computer where you access
your email. To access your email the Xpress Mail desktop must be running and must
be connected to your mail server.
How do I get started?
You need to enter the following information on both the Cingular Xpress Mail website
and in the Xpress Mail application on your smartphone:
•
•
Your email address
Your smartphone’s phone number (see “What’s my number?” on page 20)
Entering account information on the Cingular Xpress Mail website
1. On your computer, make sure you’re logged into your Exchange or Domino server,
and then open a web browser.
2. Go to https://xpressmail.cingular.com/subscriber and click Register Now.
3. Fill in the blanks.
84 :: Xpress Mail
Your phone must be able
to establish a GPRS data
connection in order to
download the Xpress Mail
application. You can tell a
data connection is
established when either
black triangles or green
arrows appear in the signal
strength icon in the title
bar. See “What are all
those icons?” on page 67
for more information.
4. Click Save.
Installing the Xpress Mail desktop software
1. While still on the Xpress Mail website, when prompted, click Download to copy the
Xpress Mail desktop software to your computer.
2. Click Save to store the file on your computer. When prompted, select the folder
where you want to store the file, and then click Save.
3. Open My Computer and double-click the XpressMailDesktopClientSetup.exe file
you just downloaded, and then click Yes to open the Setup Wizard.
Xpress Mail :: 85
4. Close all programs that are running on your computer except your web browser,
and then click Next.
5. Follow the onscreen prompts to finish the installation, and then click Finish.
Setting up the Xpress Mail desktop software
1. Enter the username and password you created for your Xpress Mail account on
the web, and then click Next. Leave the two boxes checked.
86 :: Xpress Mail
2. Leave the Enable mobile access to mail, calendar, and contacts box checked,
select the type of mail server you want to connect to, and then click Next.
3. Uncheck the Enable access to your documents via your mobile PDA ... box, and
then click Finish.
4. Wait for Xpress Mail to connect to your server. After it makes the connection, the
Smart Device Clients screen is displayed.
5. Click Skip.
6. On the Setup Complete screen, click Done.
Xpress Mail :: 87
Installing Xpress Mail on your smartphone
1. If your smartphone screen is off, press Power/End
to wake up the screen, and then press Center to turn
off Keyguard.
2. If Phone Off is displayed in the upper-left corner of
the screen, press and hold Power/End
your phone.
to turn on
.
If you see No Service in the
upper-left corner of the
screen, wait until you’re in
a Cingular coverage area
before you continue.
3. Go to Applications
4. Select Install Now.
and select XpressMail
5. If prompted, select Yes to connect to the Internet.
You’re connected to the Cingular Xpress Mail
software website.
6. Tap Download Now on the Xpress Mail Download
Page, and then press Center.
If you select Save instead
of Save and open, you can
finish the setup process
later by going to
Applications and selecting
Xpress Mail.
7. Select Yes to download and install the software. Be
sure that Applications is selected in the Save to
option.
8. Wait a few minutes for the Download Complete
screen to appear, and then select Save and open.
9. Select Yes to accept Xpress Mail into Applications.
10.After the software is transferred, select Reset to reset
your smartphone. Resetting is done when the Dial Pad
appears.
Setting up Xpress Mail to work with your
email account
1. If your smartphone screen is off, press Power/End
then press Center to turn off Keyguard.
to wake up the screen, and
88 :: Xpress Mail
2. Press and hold Power/End
3. Go to Applications
to turn on your phone again.
.
and select XpressMail
4. Enter your smartphone’s phone number, and then select Next.
5. If prompted, select Yes to connect to the Internet.
6. On the Xpress Mail Registration screen, select Personal Edition, and then select
Next.
7. On the Xpress Mail Registration screen, enter the username and password you
entered on the Xpress Mail website. Select Next.
Xpress Mail generates security keys to protect your information when sending and
receiving email messages. When this process has finished, the Inbox of your account
is displayed.
Use the web browser to
view your free Yahoo! mail
account on the web.
Setting up Xpress Mail to work with other accounts
After you have set up Xpress Mail to work with your corporate email account, you can
easily set up the application to work with other accounts, such as a personal email
account. You can set up Xpress Mail to work with as many as three accounts.
What do I need to set up Xpress Mail to work with another
account?
Depending on the account type, you need to obtain certain information before you set
up Xpress Mail to work with another account:
•
If your email provider is listed in the following table, you need only your account
username and password. Then you can skip ahead to “Setting up Xpress Mail to
work with common providers” on page 90.
0
ATT Worldnet
Bell South
Comcast
EarthLink
NetZero
Yahoo! (Mail Plus
only)
SBC Global
Xpress Mail :: 89
•
If your email provider’s name is not listed, then you need to obtain the following
info from your system administrator or ISP, and then skip to “Setting up Xpress
Mail to work with other providers” on page 91:
•
•
•
•
•
•
Account username and password
Mail protocol: POP or IMAP
Incoming mail server name, such as mail.myisp.com
Incoming mail server port number, such as 110 (POP) or 143 (IMAP)
(If necessary) SSL security setting
For IMAP accounts only, the name of the Sent, Trash, and Root folders on the
server
Your email provider can
easily provide you with any
protocol, server name and
number, and security
setting information.
Setting up Xpress Mail to work with common providers
1. If your smartphone screen is off, press Power/End
then press Center to turn off Keyguard.
to wake up the screen, and
2. Press Mail
.
3. Open the menus
select Manage.
4. Select New.
, select Accounts, and then
5. Select the pick list, and then select your email
provider.
6. In the Account Name field, enter a descriptive name
for this account.
7. Enter the username (or ID for a Yahoo! account) and password you use for this
account.
8. (Optional) If you would like message recipients to reply to a different email
address, enter the address in the Reply Email field.
9. Select Next.
90 :: Xpress Mail
10.To download messages from this account, select Sync Now. To go to the Inbox
without downloading messages, select Sync Later.
Setting up Xpress Mail to work with other providers
1. If your smartphone screen is off, press Power/End
then press Center to turn off Keyguard.
to wake up the screen, and
2. Press Mail
.
3. Open the menus
4. Select New.
., select Accounts, and then select Manage.
5. Select the pick list, and then select Other POP or Other IMAP, depending on the
protocol (based on the information you obtained from your email provider or server
administrator).
6. In the Account Name field, enter a descriptive name for this account.
7. Enter the username and password you use for this account.
8. (Optional) If you would like message recipients to reply to a different email
address, enter the address in the Reply Email field.
9. Select Next.
10.Enter the name of the incoming mail server. If the server port number is different
from the one displayed, enter the new number. Check the box if your account uses
SSL encryption. Select Next.
11.For IMAP accounts only, enter the names of the server mail folders. Select Next.
12.To download messages from this account, select Sync Now. To go to the Inbox
without downloading messages, select Sync Later.
Getting email with Xpress Mail
1. Make sure your phone is turned on (see “Turning your smartphone on and off” on
page 18).
2. Press Mail
Xpress Mail :: 91
3. From the Inbox (or any folder), select Sync
Unread emails appear in bold.
. New emails appear in the list.
If an email has an attachment (such as a photo or a text file), the envelope icon shown
with each email in the list will also show a paperclip.
Sorting email in Xpress Mail
1. From the Inbox (or any other folder) select Sort by.
2. Choose the way you want your email sorted. You can
have emails listed:
•
•
•
•
•
Alphabetically by the sender’s name
Alphabetically by subject
By date
By priority
By size of the message
To reverse the sorting order (for example, from oldest to newest, or by name from Z-A
instead of A-Z), select the sorting method you want twice.
92 :: Xpress Mail
Reading email with Xpress Mail
1. From the Inbox (or any folder) select an email from the list. The screen displays the
email you chose.
If you receive a message
from someone for whom
you have a phone number
in your Contacts list, you
can call the sender directly
from your account Inbox.
Highlight the message, and
then select the Call icon
(rightmost icon) at the
bottom of the screen.
Viewing attachments in Xpress Mail
If a message has an attachment, the name of the
attachment will be shown next to an icon
clip.
of a paper
To free up memory on you
smartphone, you can delete
any downloaded
attachments for a given
account. From the account
Inbox (or any folder), open
the menus, select Settings,
and then select Purge
Attachments.
1. From the Inbox (or any folder), select an email to
read.
2. Select the paper clip icon
to view it.
3. Select the attachment you want from the list of
attachments for that email. Select Done.
Xpress Mail :: 93
4. . If the entire attachment hasn’t been downloaded to your smartphone, select OK to
download it.
To save a draft of your
reply of forwarded message
—for example, if you need
to finish it later—select
Cancel, and then select
Save.
Replying to email with Xpress Mail
1. From the Inbox (or any folder), select an email to reply to.
2. Select Reply
. If the original email was sent to
other people besides yourself, and you want your
reply to go to them as well as the person who sent it,
select Reply All
.
3. Enter your message.
4. To add an attachment, see “Adding attachments to
email with Xpress Mail” on page 97.
5. Select Send Now to send the email right away; select
Send to send it later. (Send is useful if you’re not
currently connected to the Internet.)
Forwarding email with Xpress Mail
1. From the Inbox (or any folder), select an email to
reply to.
2. Select Forward
.
94 :: Xpress Mail
3. Enter the name of the email recipient.
4. Enter your message.
5. To add an attachment, see “Adding attachments to
email with Xpress Mail” on page 97.
6. Select Send Now to send the email right away; select
Send to send it later. (Send is useful if you’re not
currently connected to the Internet.)
To save a draft of the
message you are
composing—for example, if
you need to finish it later—
select Cancel, and then
select Save.
Creating and sending email with Xpress
Mail
1. From the Inbox (or any folder), select New
.
2. Enter the addressee’s email address, a subject, and
your message. Separate recipients’ names with
commas (for example:
3. To add an attachment, see “Adding attachments to
email with Xpress Mail” on page 97.
4. Select Send Now to send the email right away; select
Send to send it later. (Send is useful if you’re not
currently connected to the Internet.
Shortcuts for addressing email in Xpress
Mail
You can have your smartphone enter addresses in new
emails for you. There are three ways to automatically
address new emails:
•
By using an email link contained in an email you’ve received.
Xpress Mail :: 95
•
•
By using the Search feature, which finds addresses for you.
By using the autocompletion feature, which completes addresses for you.
To use an email address in an email you’ve received:
1. From an open email, select a blue email address
contained in the body of the message.
2. Enter the subject and text for the email you’re
sending.
3. Select Send Now to send the email right away; select
Send to send it later. (Send is useful if you’re not
currently connected to the Internet.)
To use the Search feature:
1. From the Inbox (or any folder), select New.
2. Tap the To: field.
3. If the recipient’s name appears in the list of contacts,
check the box next to it.
4. If the recipient’s name doesn’t appear in the list:
•
•
Type the first letters of the last name of the person
you want.
Select the Search in pick list and choose a source
for your contacts.
•
•
Select Go.
Check the box next to the name when it appears
in the list below.
5. Select any additional recipient names.
6. Select Add.
7. Select Close.
96 :: Xpress Mail
To use the autocompletion feature:
1. From the Inbox (or any folder), select New.
2. In the To: field, begin entering the name or email
address of the message recipient. A list of names
and addresses from your Contacts list that matches
the characters you’ve entered is displayed. Continue
entering characters to narrow the list, and select the
name or address you want when it appears.
Adding attachments to email with Xpress Mail
1. Start a new email, either by replying to or forwarding an existing email, or by
creating a new email altogether.
2. Select the attachment icon . The Attachments screen comes up.
3. Select the documents you want to attach.
4. Select Attach. Your email now shows the attachment.
Xpress Mail :: 97
Deleting email messages with Xpress Mail
1. From the Inbox (or any folder), place a check mark in
the box for the emails you want to delete.
2. Select Delete
.
To retrieve deleted messages, see “Using different
folders with Xpress Mail” on page 98.
You can restore a message
from the Deleted folder if
you decide you want to
keep it. Go to the Deleted
folder, highlight the
Using different folders with Xpress Mail
Xpress Mail uses six preset folders:
message, and then select
the Move to Inbox icon
(leftmost icon) at the
•
•
•
Email you receive goes into the Inbox folder (usually
just called the Inbox).
Email you compose goes into the Sent folder when
you select Send Now.
Email you compose goes into the Outbox folder
when you select Send (because you want to send the
message later—for example, if you are not currently
able to connect to the Internet).
bottom of the screen.
•
Email you compose goes into the Drafts folder when you select Cancel and then
select Save (for example, because you want to finish composing the message
later).
•
•
Email you receive goes into the Saved folder if after reading the message you
open the menus
and select Save from the Message menu.
Email you delete after you receive it goes into the Deleted folder.
98 :: Xpress Mail
When you are in one folder, you can easily switch to another folder:
1. From the Inbox (or any folder), select the menu at the top right of the screen. (It
displays the folder you’re currently in.)
2. Select the folder you want to switch to.
Switching Xpress Mail email accounts
The options you select from
any of the Preferences
screens—signatures, filters,
alerts, and so on—apply
only to the account you are
currently in. You must
switch to a different
If you set up Xpress Mail to work with more than email account (see “Setting up
Xpress Mail to work with other accounts” on page 89), it is easy to switch between
accounts:
1. From the Inbox (or any folder) of an account, open the menus
2. Select Accounts, and then select the name of another account. The Inbox of the
new account is displayed.
.
account to set preferences
for that account.
Attaching a signature to a message
You can attach a personal signature, with info like your
company's address and fax and telephone numbers, to
the bottom of all messages you send.
1. From the Inbox (or any folder), open the menus
2. Select Settings, and then select Preferences.
3. Select the pick list in the upper-right corner of the
screen, and then select Mail.
.
4. Select Signature.
5. Check the Append Signature box.
6. Enter your signature information, and then select OK.
Xpress Mail :: 99
Using filters
Filters provide a convenient way to receive messages
the way you want.
1. From the Inbox (or any folder), open the menus
2. Select Settings, and then select Preferences.
3. Select the pick list in the upper-right corner of the
screen, and then select Mail.
4. Select Filters.
5. Select any one or more of the following options:
.
If a message is larger than
the option you select to
retrieve in the Filters
preference, select Read
More at the bottom of the
message text to download
and view the entire
•
Check the box if you only want to receive
messages that name you as a recipient in the To or cc field. Checking this box
means that you will not receive any messages in which your name or address
appears in the bcc field.
message.
•
•
Select the Fetch pick list and select the maximum number of messages you
want Xpress Mail to retrieve each time you get new messages.
Select the When retrieving messages pick list and select how much of each
incoming message to retrieve, or whether to retrieve header information
(sender, subject, and size) only.
If the Ringer switch is set
to Sound Off, you do not
hear any alert sounds
regardless of the
preference you set.
6. Select OK.
Receiving alerts of incoming messages
You can choose to have your smartphone alert you with
a sound or a vibration, or both when new email message
are downloaded to your Inbox.
1. From the Inbox (or any folder), open the menus
2. Select Settings, and then select Preferences.
3. Select the pick list in the upper-right corner of the
screen, and then select Mail.
.
4. Select Alerts.
100 :: Xpress Mail
5. Select either or both of the following options:
•
Check the Audible notification box to be notified of new messages by a sound,
and then select the pick lists to select the sound volume and type.
Check the Vibrate box if you want your smartphone to vibrate to notify you of
new messages.
•
6. Select OK.
Scheduling automatic message retrieval
Xpress Mail gives you options for automatically
retrieving email messages from the server, as well as
automatically uploading any new or changed messages
to the server.
1. From the Inbox (or any folder), open the menus
2. Select Settings, and then select Preferences.
3. Select the pick list in the upper-right corner of the
screen, and then select Schedule.
.
4. Select either or both of the following options:
•
Check the first box to have the server periodically push new email messages to
your Inbox. If you select this option, you do not need to do anything to retrieve
new email.
•
Check the second box to set up a schedule for automatic sync between your
smartphone and the server. Use the pick lists to select a time interval for
weekdays and weekends: select never if you do not want scheduled sync to
take place at either time. When scheduled sync occurs, any new or changed
messages on your smartphone are uploaded to the server.
5. Select OK.
Xpress Mail :: 101
Receiving confirmation messages
Xpress Mail lets you choose whether to receive
confirmation messages before completing common
tasks.
1. From the Inbox (or any folder), open the menus
2. Select Settings, and then select Preferences.
3. Select the pick list in the upper-right corner of the
screen, and then select General.
4. Check any one of more of the boxes if you want to
receive a message asking you to confirm that you
want to delete messages, download files, or switch to a different account before
you complete that task.
5. Select OK.
.
If you select to receive a
confirmation message
before downloading files,
the message contains any
download restrictions, such
as a large file size.
Setting time options
You can choose the time zone for an account and
whether to observer daylight savings time.
1. From the Inbox (or any folder), open the menus
2. Select Settings, and then select Preferences.
3. Select the pick list in the upper-right corner of the
screen, and then select Time.
.
4. Select the Time Zone pick list, and then select your
time zone.
5. Check the box if your location observes daylight
savings time.
6. Select OK.
102 :: Xpress Mail
Updating Xpress Mail software
1. From the Inbox (or any folder), open the menus
2. Select Settings.
.
3. Select Check for Updates.
Xpress Mail :: 103
Using GoodLink
You can install the optional GoodLink application for secure, real-time access to your
Microsoft Outlook email, calendar, contacts, tasks, and notes. GoodLink offers real-
time push synchronization of email and personal info; as messages are received on
the server, they are automatically downloaded to your phone. The GoodLink
application also offers attachment viewing through the Documents application on your
phone and integration with your corporate Global Address List (GAL).
Your corporate email system must use GoodLink software with your Microsoft
Exchange server in order for you to use the GoodLink email software on your
smartphone. Contact your system administrator for information about setting up
GoodLink and using it. For more information, visit www.good.com.
1. Go to Applications
and select Get Good
.
2. Follow the onscreen instructions to download and install the software.
104 :: Using GoodLink
Messaging
You can exchange brief text and multimedia messages with other mobile phones that
support these forms of messaging (also known as SMS and MMS) and with email
addresses. Before you use your Treo™ 650 smartphone to send or receive messages,
consult Cingular Wireless for pricing and availability of text and multimedia messaging
services.
To address a message
to multiple recipients,
separate the addresses
with a space or a comma.
If you address a single
message to three people,
you will be billed for three
messages.
Creating and sending a text message
Each text (SMS) message can hold up to 160 characters. Messages with more than
160 characters are automatically split into several messages. (If you send a text
message to an email address, the email address is deducted from the 160 character
count.)
1. Make sure your phone is turned on (see “Turning your phone on and off” on
page 18)
When entering a message,
you can insert emoticons
by pressing Center.
2. Press Messaging
3. Select New.
.
To add a new QuickText
phrase, select Edit
QuickText from the list.
106 :: Messaging
4. Select the To pick list to address the message:
•
•
If the recipient’s name appears in the To pick list, select it from the list.
If the recipient is in your Contacts list, select Lookup in Contacts, and then enter
the first few letters of the recipient’s first or last name. Highlight the recipient’s
phone number or email address, and then select Add.
•
If the recipient’s name is not in the pick list or your Contacts list, enter the full
phone number or email address.
When addressing a
5. Enter your message, or select QuickText
to insert predefined phrases.
message, you may need to
press Option to enter letters
or numbers. The Option
Lock setting defaults to the
setting you used the last
time you addressed a
message.
6. (Optional) Open the menus
Compose menu.
, and then select a priority setting on the
7. Select Send.
Creating and sending a multimedia message
Multimedia (MMS) messages consist of photos, videos, text, and sounds presented as
one or more pages. You can include any of the following items:
Not all symbols available
on your phone may be
used in text messages. The
Messaging application
automatically replaces
invalid characters before it
sends your message.
•
Ringtones
•
•
MIDI
iMelody
•
•
Sound clips
AMR
Photos
•
•
•
•
•
JPEG
GIF
BMP
Select Save as Draft to
save a draft of the
message without sending
it. To access the draft,
select the category pick list
at the top of the screen
and select Drafts.
TIFF (including LZW compressed files)
•
Videos
•
•
•
MPEG4
H.263
3GP
Messaging :: 107
1. Make sure your phone is turned on (see “Turning your phone on and off” on
page 18).
2. Press Messaging
3. Select New.
.
4. Select Add.
5. Select the To pick list to address the message:
•
•
If the recipient’s name appears in the To pick list, select it from the list.
If the recipient is in your Contacts list, select Lookup in Contacts, and then start
entering the first few letters of the recipient’s first or last name. Highlight the
recipient’s phone number or email address, and then select Add.
If the recipient’s name is not in the pick list or your Contacts list, enter the full
phone number or email address.
A multimedia message can
contain multiple pages. To
navigate between pages or
to add a new one, select
the Pg pick list at the
•
bottom of the screen.
6. Select Add.
To delete an item from a
message you’re creating,
highlight it and then press
Backspace.
If you are out of a coverage
area or if your phone is off,
outgoing messages go into
the Outbox. When you
return to a coverage area,
your pending messages are
sent automatically and
transferred to the Sent
folder.
7. Select one or more of the following:
•
Add Photo: Lets you insert one or more photos. You can take the photos with
the built-in camera or insert an existing photo.
•
Record Sound: Lets you record a message, such as a voice caption for a photo,
or insert an existing sound, such as a ringtone. You can add only one sound per
page. If you capture a photo with the built-in camera and save it with a voice
caption, the voice caption does not count as a sound file.
108 :: Messaging
•
Add Movie: Lets you insert one or more movies. You can capture a movie with
the built-in camera or insert an existing video clip. If you insert a movie, you
cannot add photos or sounds to the same page.
8. Enter a subject and a text message or caption.
9. (Optional) Select Preview to view the message as the recipient will see it.
10. Select Send.
If you have multiple alerts,
the Alert screen displays all
your pending alerts. Select
an alert description to jump
to the item, or check the
box to clear that alert. To
view all your pending alerts
from any screen on your
smartphone, press and
Receiving messages
When your phone is on and in an area of wireless coverage, you will automatically
receive new text messages. For multimedia messages, you can configure your
smartphone to automatically download new messages or to notify you that a message
is ready to download. You can also configure your smartphone to notify you when a
new text or multimedia message arrives, using a ringtone and vibration or an onscreen
alert.
hold Center on the 5-way.
The new message alert may include any of the following buttons:
You can send and receive
text messages even while
you are on a phone call.
This is easiest when using
a hands-free headset or the
speakerphone.
•
•
•
•
OK: Dismisses the alert and places the message in your Inbox.
Reply: Opens the Chat View so you can respond to the message.
Call Back: Dials the sender’s phone number.
Go To Msg: Opens the message so you can view its full contents.
Messaging :: 109
Using links in messages
When you receive a text message that contains a telephone number, email address, or
URL, you can dial the number, send an email message, or go to the web page
immediately. Your smartphone automatically opens the appropriate application from
the link.
1. Select a message from the list.
2. Select the phone number, email address, or URL (appears as underlined blue text).
Select the header icons at
the top of the screen (to
the left of the signal
strength icon) to view brief
or complete message
header information.
Viewing/playing a multimedia message
1. From the Inbox, select the message you want to view.
2. If there are sounds or multiple pages, playback begins immediately.
3. Do any of the following:
•
•
Use the onscreen controls to scroll to other pages and messages.
To play or save a sound, select the Sound icon . You can access saved
sounds later by going to Applications and selecting Sounds
To save a photo, tap it with your stylus or finger. You can access saved photos
later by going to Applications and selecting Media
.
•
.
•
•
To select the text, position the cursor in the text area, and then press Center
To stop playback of a message, select Play/Stop.
.
4. Select OK.
110 :: Messaging
Managing your messages
The status icons that appear next to each message in the Inbox and Outbox folders
indicate the following:
•
A text message. Urgent messages appear with a red exclamation point (!).
•
•
•
•
A chat session.
A voicemail or numeric page.
An incoming message with photos or videos.
An incoming message with sound.
Unread messages appear
in bold. Messages you’ve
read appear in plain text.
In Messaging lists, you can rearrange the messages in any folder using the Sort
command.
1. From list view, open the menus
.
2. Select View, and then select Sort by Name or Sort by Date.
In Messaging lists, you can delete several messages at once from any folder using the
Purge command.
1. From a Messaging list, open the menus
2. Select Purge on the Message menu.
.
Messaging :: 111
3. Select the Purge pick list and select an option.
4. Select OK.
To find the conversations
you had with someone,
open your Messaging Inbox
and select a chat session.
Chatting with Messaging
When you exchange more than one message with a
single contact, your messages are grouped into a chat
session. The upper part of the Chat View displays all
messages you’ve exchanged with this contact, and the
lower part provides a text entry area. You can carry
on multiple chats at the same time and easily switch
between them, using the pick list at the top of
the screen.
1. Press Messaging
.
2. Do one of the following:
•
•
Start a new chat: Select a message and reply to it.
Continue an existing chat: Select a message with the chat icon
.
3. Enter your message.
4. Select Send.
112 :: Messaging
Customizing your Messaging settings
1. Press Messaging
.
2. From the Inbox, open the menus
.
3. Select Options, and then select Preferences.
4. Select the Messages tab and select any of the
following preferences:
•
Create new messages as: Indicate whether you
want to default to text or multimedia messages
when you create a new message.
•
•
•
•
•
Always request delivery receipts: Indicate if you
want to receive a confirmation when an outgoing MMS message is received.
Always request read receipts: Indicate if you want to receive a confirmation
when a message is read.
Confirm message deletions: Indicate if you want deletion confirmation
messages to appear.
Privacy Mode (hide text): Indicate if you want the body text to appear in the
alert when you receive a new message.
Message validity period: Set how long you want Cingular Wireless to attempt to
deliver your outgoing messages. If a message can’t be delivered within the
specified period of time, the message is discarded. This setting doesn’t affect
your incoming messages.
5. Select the Chat tap and select any of the following
preferences for chat sessions.
•
Thread messages from one person: Indicate when
you want to group messages from the same person.
Show timestamps in chats: Indicate if you want to
see the local date and time the message was sent
next to each message.
•
Messaging :: 113
•
•
•
Display my name in chat window as: Enter the name you want displayed as the
label for your messages in the Chat view.
Label color: Select a color to differentiate your messages from the sender’s
messages while in the Chat view.
Use color for: Indicate whether you want both your name and message text in
the selected label color, or only your name.
6. Select the Connection tap and select your preferences
for network connections.
Warning: Changing your
Network preferences may
cause the Messaging
application to stop
functioning.
•
•
•
Automatically collect MMS messages: Indicate if
you want to automatically receive multimedia
messages.
Even when roaming: Indicate if you want to
automatically receive multimedia messages while
roaming.
Network Configuration: Indicate if you want to use Automatic or Manual
message retrieval. If you select Manual, select Edit and enter Cingular
Wireless’s settings.
7. Select OK.
114 :: Messaging
Selecting alert tones
1. Press Messaging
2. Open the menus
.
.
3. Select Options, and then select Alerts.
4. Select the Alert Volume pick list and select a volume
level.
5. Select the first Vibrate pick list and indicate if you
want your phone to vibrate during an incoming alert,
when the Ringer switch is set to Sound On.
6. Select the second Vibrate pick list and indicate if you
want your phone to vibrate during an incoming alert,
when the Ringer switch is set to Sound Off.
7. Select the Tones box.
8. Select the Message Tone pick list and select an
alert tone for incoming messages.
9. Check any of the following boxes if they appear on
your screen:
•
•
Show Message Alerts: Indicate if you want to
receive onscreen alerts when a new message
arrives.
Show Receipts Alerts: Indicate if you want to
receive onscreen alerts when a receipt arrives.
10.Select Done.
Messaging :: 115
Browsing the web
The Web browser on your Treo smartphone provides quick and easy access to web
you must activate data services from Cingular Wireless.
The navigation bar shows
status info while a page is
loading. You don’t have to
wait for a page to fully load
to navigate within the page
or to select a link to
Viewing a web page
The Blazer® Web browser uses patent-pending technology to optimize web pages for
your phone. By default, the browser reformats web pages into a single column and
resizes images on your screen. This way, you can see most content without scrolling
left or right.
another page.
To adjust the font size,
open the Options menu and
select Font. To fit more text
on the screen, select Small.
To make the text easier to
read, select Large.
1. Make sure your phone is turned on (see “Turning your phone on and off” on
page 18).
2. Press and hold the Side button to open the Web browser.
3. Navigate to the web page you want:
•
To view mobile content designed specifically for your Treo smartphone, select
.
116 :: Browsing the web
•
To go to any web page on the Internet, enter the address in the Address Bar,
or select
.
•
•
•
If you browse to a secure web page, a Lock
To view the previous or next page, select
appears in the Address bar.
.
or
To view a page in a wide layout format (as on your computer), select
then select Wide Page Mode.
and
Want to get to the icons
faster? Press Space to
jump to the icons, or open
the menus to access the
same commands through
the menus.
•
•
To refresh the page with the latest content from the Internet, select
.
To scroll through the page in Optimized View, press Up
or Down . In Wide
Page View, press Up , Down , Left , or Right to scroll in all directions.
To follow a link to another web page in Optimized View, press Left or Right
•
to highlight the link, and then press Center
can also tap the link on the screen with your stylus.
to go to the selected page. You
You can also open the
Web browser from the
Applications View. Go
to Applications and
select Web.
Creating a bookmark
Bookmarks let you instantly access a web page without needing to enter the address
every time. The Web browser can store up to 100 bookmarks or saved pages,
allowing you to open your favorite web pages quickly. Remember, a bookmark is
different from a favorite (see “Defining favorite buttons” on page 56).
1. Go to the page you want to bookmark.
Always using bookmarks?
Make Bookmark View the
default view when you
open the browser. Open the
Options menu and select
Preferences. Select the
Start With pick list and
select Bookmarks.
2. Open the menus
.
3. Select Add Bookmark on the Page menu.
4. If desired, change the Name and Description.
5. Select OK, and then select OK again.
Browsing the web :: 117
Saving a page
The Web browser lets you save a page for offline viewing, so you don’t need an
Internet connection to view it later.
1. Go to the page you want to save.
2. Open the menus
.
3. Select Save Page from the Page menu.
4. Select OK, and then select OK again.
Need to send Email from a
web page on your
smartphone? Email
Viewing bookmarks or saved pages
addresses appear as links
on web pages. After you
configure an email
Bookmarks and saved pages both appear in Bookmarks
View. Saved pages are indicated by a small triangle in
the upper-right corner of the bookmark.
application on your
smartphone, you can select
an email address link to
create a message to the
selected address.
1. Select the Bookmarks View icon
2. Select the bookmark or saved page you want to view.
.
Editing or deleting a bookmark or saved page
1. From the Bookmarks View, open the menus
2. Select Edit Bookmarks on the Bookmarks menu.
3. Select the bookmark you want to edit or delete.
4. Enter the desired changes.
.
5. Select OK.
Arranging bookmarks and saved pages
The Bookmarks View includes ten pages of bookmarks so that you can arrange
bookmarks and saved pages in a logical fashion. For example, you can store travel
links on one bookmark page, stock links on another, and business links on a third
page.
118 :: Browsing the web
1. From the Bookmarks View, open the menus
2. Select Edit Bookmarks on the Bookmarks menu.
3. Enter a new title for this page.
.
4. Use the stylus to drag and drop bookmarks into
different slots on the current page. To move a
bookmark to a different page, drag and drop it on the
Page icon
5. Select OK.
.
Tap and hold the back or
forward buttons to pop up
a list of sites you’ve visited.
Downloading files from a web page
If you can’t edit, delete, or
beam a bookmark, it is
probably locked. (You can’t
unlock a locked bookmark,
as it’s copyright-protected.)
The Web browser lets you download files of up to 2MB that are usable on your
smartphone, such as new applications, MIDI ringtones, or pictures that are specifically
tagged for download. When you download a file, it is automatically sent to the
application that can use the file. For example, if you download an MP3 file, you can
store it on an expansion card and play it on your smartphone later in the RealPlayer®
application. You can also download files to an expansion card, even if the files are not
usable on your smartphone.
You can move the
predefined bookmarks, but
you cannot delete them.
1. Go to the page that contains the link to the file you want to download.
2. Press Left or Right to highlight the link to the file, and then press Center
to initiate the download process.
Browsing the web :: 119
Copying text from a web page
You can copy text from a web page and paste it in other applications.
1. Use the stylus to highlight the text you want to copy.
2. Open the menus
.
3. Select Edit, and then select Copy.
4. Go to the application in which you want to paste, and then position the cursor
where you want to paste the text.
Lots of pretty graphics
slowing you down? Browse
the web faster by turning
off images. Open the
Options menu, select
Preferences, select General,
and then check the Disable
Images box.
5. Open the menus
.
6. Select Edit, and then select Paste.
Using the History list
The History list stores the addresses of the last 100 pages you visited. Items in the
History list are sorted chronologically.
1. Press and hold the Side button to open the Web browser.
2. If the browser opens to Bookmarks View, select Page View.
If the Web browser does
not recognize a phone
number as dialable, you can
copy the phone number (as
text) and paste it into the
Phone Dial Pad.
3. Open the menus
.
4. Select History on the Page menu.
5. Press Down to navigate through the list.
6. Select the web page you want to load.
Finding text on a web page
1. Press and hold the Side button to open the Web browser.
2. If the browser opens to Bookmarks View, select Page View.
You can also save an
image from a web page by
tapping and holding it with
the stylus.
3. Open the menus
.
4. Select Find Text on Page on the Page menu.
5. Enter the text you want to find.
6. Check or uncheck the Wrap Search box to indicate if you want the search to wrap
from the end of the page to the beginning when the end is reached.
7. Select Find to start the search.
120 :: Browsing the web
Customizing your Web browser settings
1. Open the menus
.
2. Select Options, and then select Preferences.
3. Select Page and set any of the following
preferences:
•
Start With: Determines which view displays every
time you open the Web browser.
Visit secure websites. The
security certificates and
128-bit SSL, strong
•
Home Page: Sets the page that appears when
you select
.
encryption let you browse
secure sites, such as online
shopping, banking, and
email. Remember: Some
secure sites also require
specific browsers, and may
not work with the Web
browser.
•
•
Restore Default: Selects the original home page,
if you changed it.
Show Address Bar: Sets whether the web address appears in Page View.
When it is visible, you can select the address bar pick list to go to a previously
viewed page or enter a URL directly from Page View.
4. Select General and set any of the following
preferences:
•
Disable Auto Complete: Determines whether the
Web browser suggests text, based on your
previous entries, when you begin entering info.
Disable Images (faster): Determines whether
images appear when you load a web page. If you
don’t view images, web pages will load faster. If
The Web browser supports
JavaScript, Secure Socket
Layer (SSL), and cookies,
but does not support plug-
ins (Flash, Shockwave,
etc.) or Java applets.
•
you disable images, web pages will load faster and you can still see any image
by selecting the placeholder box on the web page.
•
•
Disable JavaScript: Bypasses JavaScript elements on the web pages you view.
Disable Cookies: Determines if some web sites can store personalized info on
your smartphone. Some sites do not work properly if you select this option.
Tap and Drag: Determines whether dragging the stylus selects text or scrolls
through the content of the page.
•
Browsing the web :: 121
5. Select Advanced and set any of the following
preferences:
•
Set memory limit for storing pages: Sets the
amount of memory used for your cache. Pages
are cached so they load faster the next time you
view them.
•
Cookies: Indicates how much memory is being
used by cookies. To free up this memory, select
Clear Cookies.
•
•
•
Cache: Indicates how much memory is being used by your cache to store
recent pages and history. To free up this memory, select Clear Cache.
Clear cache on exit: Determines if the cache clears each time you exit the
Web browser.
Set Proxy: Sets up a proxy server to access the Internet. If your connection
requires a proxy server, please contact your Internet service provider or IT
administrator for this information.
6. Select OK.
122 :: Browsing the web
Dial-up networking
If your Windows computer is enabled with Bluetooth wireless technology, you can use
your smartphone as a wireless modem to access the Internet from your computer.
Dial-up networking (DUN) is the feature that converts your smartphone into a
wireless modem. To configure DUN, complete the following procedures:
If your computer is not
enabled with Bluetooth
wireless technology, you
may be able to purchase a
wireless Bluetooth adapter
accessory for your
•
“Creating a trusted pair between your smartphone and your computer” on
page 123
•
•
•
“Setting up your Windows computer for a DUN connection” on page 124
“Enabling DUN on your smartphone” on page 126
“Accessing the Internet from your computer” on page 126
computer.
To use DUN, you must have
a data services plan and
access point name (APN)
information. Check with
Cingular Wireless Customer
Care to obtain your data
services username,
Creating a trusted pair between your smartphone and your
computer
After creating the trusted pair, you can use your smartphone as a modem any time it is
within range of your computer, bypassing the discovery and authentication process.
You need to do this only once.
password, and APN
1. Make sure that your computer’s Bluetooth setting is on and that your computer is
discoverable. Check the documentation that came with your computer to find and
change these settings.
information.
2. On your smartphone, go to Applications
and select Bluetooth
.
3. Select On if it is not selected, and then select Setup Devices.
Dial-up networking :: 123
4. Select Trusted Devices.
Cingular Wireless may
provide customized
software programs that
walk you through the DUN
setup process. Check with
Cingular Wireless Customer
Care to see if such a
5. Select Add Device. The discovery icon appears, indicating that the discovery
process is active.
6. Select your computer from the Trusted Devices list, and then select OK.
7. Enter a passkey on the Bluetooth Security screen, and then select OK. The
passkey can be any number you choose. We recommend that you use at least four
digits in your passkey.
program is available.
8. Enter the same passkey number on your computer when prompted.
9. Select Done, and then select Done again to return to the Bluetooth screen.
Setting up your Windows computer for a DUN connection
To set up your computer, you need your data services username, password, and APN
information. Check with Cingular Wireless Customer Care or consult the
documentation that came with your service plan for these settings.
1. On your computer, open the Start menu, and then select Control Panel.
2. Select Phone and Modem Options. You may be asked to enter a location for your
modem. If so, enter the area code for your wireless phone number.
3. Click the Modems tab, and then select the Bluetooth modem.
124 :: Dial-up networking
4. Click Properties, and then click the Advanced tab.
The screens that appear
may differ from the ones
shown in this procedure,
depending on your
computer model and
operating system. Check
your computer’s
documentation to
determine the equivalent
screens.
5. Enter the following in the Extra initialization commands field:
AT+CGDCONT=1, “ip”, “XXX”
where XXX is the APN information for your Cingular Wireless data plan. This
information is different for all providers. Be sure to enter the text exactly as it
appears, including commas and quotation marks.
6. Click OK on each screen until you have exited Phone and Modem Options.
7. Close Control Panel.
Dial-up networking :: 125
Enabling DUN on your smartphone
You must enable DUN on your smartphone each time you wish to use your phone as
a wireless modem.
1. Go to Applications
and select Bluetooth
.
2. Select the Dial-up Networking pick list, and then
select On. When DUN is successfully enabled, the
When DUN is on, you
DUN icon
appears.
cannot pair with another
device or discover another
device. You can also not
send or receive information
wirelessly directly from
your smartphone, browse
the web, or send or receive
email messages. You can
use all the other features of
your smartphone, including
the Phone application.
3. Select OK on the warning screen that appears. This
screen reminds you to disable DUN when you want
to stop the Internet session on your computer.
Accessing the Internet from your computer
The steps for accessing the Internet on your computer may vary depending on your
operating system and how Bluetooth wireless technology is set up on your computer—
for example, if it is built in versus if you are using a wireless Bluetooth adapter. If the
following procedure does not work with your computer, check your computer’s
documentation for how to set up Bluetooth technology to access the Internet using a
DUN connection.
Before you begin, verify that DUN is enabled on both your computer and your
smartphone.
1. Open the Bluetooth panel on your computer and look for the option for paired
devices. Check your computer’s documentation for how to bring up this screen and
the name of the paired devices option.
Keeping DUN enabled
drains your smartphone’s
battery quickly. Be sure to
turn off DUN on your
smartphone when your
Internet session is finished.
You can also plug your
smartphone into your
computer’s USB port to
charge your device while
you use it as a modem.
2. Double-click the icon or option representing your smartphone. Your computer
connects to your smartphone and shows that DUN services are available.
3. Double-click the DUN icon.
126 :: Dial-up networking
4. Enter the username and password information
required to access the Cingular Wireless data
network.
5. Enter the following in the Dial field:
*99***1#
6. Click Dial. Once the connection is successfully
established, you can browse the Internet on
your computer or download your email.
If you are asked, we
recommend that you
choose to remember the
dial text to avoid errors and
the inconvenience of
entering it for every
session.
To verify that you are connected, look for a
network connection icon in the task bar at the
bottom of your computer screen. To check the status of the connection, right-click the
Bluetooth network icon.
You may need to use a
virtual private network
(VPN) to access corporate
email. Check with your
system administrator for
more information.
Terminating an Internet session
To terminate an Internet session, first disconnect from DUN on your computer, and
then turn DUN off on your smartphone.
1. On your computer, right-click the icon or option representing your smartphone, and
then click Disconnect.
2. On your smartphone, go to Applications
and select Bluetooth
.
3. Select the Dial-up Networking pick list, and then select Off. When the Bluetooth
status icon reappears at the top of the screen, you have successfully switched
off DUN.
Dial-up networking :: 127
Connections with Bluetooth
devices
After you set up a connection with your computer or other accessory devices with
Bluetooth wireless technology, you may want to set up other trusted devices, such as
a friend’s handheld. When your smartphone recognizes a trusted device, it
automatically accepts communication, bypassing the discovery and authentication
process.
Once you set up a connection with a device with Bluetooth wireless technology, you
can communicate with that device whenever it is within range (about 30 feet).
Requesting a connection with another Bluetooth device
1. Go to Applications
2. Select On.
and select Bluetooth
.
3. If you haven’t already done so, enter a device name for your phone. This is the
name that appears on the other Bluetooth device’s see when it connects to your
phone.
4. Select Setup Devices, and then select Trusted Devices.
5. Select Add Device. The Discovery icon appears to indicate that the discovery
process is active.
6. Select the device you want to add as a trusted device. If the device you want to add
does not appear on the discovery results list, select Find More to search again.
128 :: Connections with Bluetooth devices
7. Enter the same passkey on your smartphone and the other device and select OK.
IMPORTANT: Some devices with Bluetooth wireless technology have a built-in
passkey; others let you choose the passkey. In either case, you must use the same
passkey on both the other device and your phone. We recommend that you use a
passkey of 16 digits, where possible, to improve the security of your smartphone.
The longer the passkey, the more difficult it is for the passkey to be deciphered. If
the Bluetooth device has a built-in passkey, see the device’s documentation for the
passkey.
Be sure to close the
Bluetooth application when
you’re done setting up
devices and creating
trusted pairs.
8. Select Done.
Accepting a connection from another Bluetooth device
1. Go to Applications
2. Select On.
and select Bluetooth
.
3. If you haven’t already done so, enter a device name for your phone. This is the
name that appears on the other Bluetooth device’s see when it connects to your
phone.
4. Select the Discoverable pick list and select Yes.
5. Enter the same passkey on your smartphone and the other device and select OK.
IMPORTANT: Some devices with Bluetooth wireless technology have a built-in
passkey; others let you choose the passkey. In either case, you must use the same
passkey on both the other device and your phone. We recommend that you use a
passkey of 16 digits, where possible, to improve the security of your smartphone.
The longer the passkey, the more difficult it is for the passkey to be deciphered. If
the Bluetooth device has a built-in passkey, see the device’s documentation for the
passkey.
6. (Optional) Check the Add to trusted device list box if you want to form a
partnership with the requesting device.
7. Select Done.
Connections with Bluetooth devices :: 129
Taking photos and videos
Your phone comes with an easy-to-use built-in camera that allows you to instantly
take and view pictures and videos and send them to your friends and family. To add a
personal touch to your smartphone, use your pictures as wallpaper on the Main View
of the Phone application and as caller ID images.
Photos are 16-bit color at a
maximum of 640 x 480
pixels (0.3 megapixels) in
VGA resolution or 320 x
240 pixels in QVGA
resolution. Videos are 352
x 288 pixels in CIF
Taking a photo
You can store photos on your smartphone or on an expansion card.
1. Go to Applications
and select Camera
.
2. Select the Album pick list and select the album
where you want to save the photo.
resolution or 176 x 144
pixels QCIF in resolution.
3. (Optional) Adjust the zoom and resolution settings.
4. Point the lens on the back of your smartphone at the
subject you want to photograph.
5. Press Center
6. (Optional) Select Audio
7. Select Save to keep the photo, select Delete
Send to send the photo.
to capture the photo.
to add a voice caption.
to discard it, or select
132 :: Taking photos and videos
Recording a video
You can store videos on your smartphone or on an expansion card.
1. Go to Applications
2. Select Video
and select Camera
.
.
3. Select the Album pick list and select the album where you want to save the video.
To create a new album or change where the video is stored, select Manage Albums
from the list.
4. (Optional) Adjust the resolution settings.
5. Point the lens on the back of your smartphone at the subject you want to record.
The video recording screen
displays the approximate
recording time you have
left based on the space
available on your
6. Press Center
to start recording.
smartphone or expansion
card. Actual recording time
may vary depending on
how fast you are moving,
how many colors you are
recording, and so on.
7. When you’re done recording, press Center
again to stop.
8. Select Play
to review the video.
to keep the video, select Delete
to send the video.
9. Select Save
to discard it, or select
Send
Tap and drag the progress
indicator bar to jump to a
different section of the
video. Select Pause to
pause video playback.
Taking photos and videos :: 133
Viewing a photo
1. Go to Applications and select Media
2. Select the photo you want to view.
.
3. Press Up
and Down
to zoom in and out.
4. If the photo has a voice caption, select Audio
5. Select Done.
to hear it.
To change the Gallery
display format, select List
or Thumb.
Viewing a video
1. Go to Applications and select Media
2. Select the video you want to view.
.
To view a different album,
select the Album pick list in
the upper-right and select
the album you want to view.
3. Press Up
and Down
to adjust the volume.
4. Select Done.
To view an album stored on
an expansion card, insert
the card and select Card
in the upper-right
Viewing a slide show
1. Go to Applications and select Media
2. Select Slide show
3. Tap the screen to return to the Gallery.
.
.
corner.
To view other full-size
photos, press Right
and Left
.
To rotate a picture, open
the Media menu and select
Rotate Picture. Select the
picture you want to rotate,
select the orientation.
134 :: Taking photos and videos
Sending a photo or video
You can send a photo or video to other photo-enabled mobile phones or to an
email address.
1. Go to Applications and select Media
1. Select the photo or video you want to send.
2. Select Send
.
.
You cannot send
3. When the Messaging application opens, address and send the message.
(See “Creating and sending a multimedia message” on page 107 for details.)
copyrighted photos or
videos that appear with
a Lock icon in the
Gallery View.
You can also send photos
and videos as email
attachments. See
“Attaching photos and
videos” on page 76 for
details.
To copy an entire album,
open the Media menu and
select Copy Album to Card
or Copy Album to Device.
Select the album you want,
and then select Copy.
Copying photos and videos
You can copy photos or videos from your phone to an expansion card, and vice versa.
1. Go to Applications and select Media
2. Select the photo(s) or video(s) you want to copy.
3. Open the menus
.
.
4. Select Copy to Card (for items on your phone) or Copy to Device (for items on an
expansion card) from the Media menu.
Taking photos and videos :: 135
Organizing photos and videos
1. Go to Applications and select Media
.
2. Select the pick list at the top of the screen, and select the album you want to
organize.
3. Select Organize
.
4. Select a photo or video to add it to or to remove it from the album.
5. Select Done.
You can personalize a
photo. Open the Photo
menu, select Draw on
Photo, and then use the
drawing tools to add your
own personal touch. When
you save the photo, you
can replace the original or
save a copy.
+ indicates photo is
in album
You can also open the
Gallery from the
Applications View. Go to
Applications and select
Media.
Saving a photo as wallpaper
1. Go to Applications and select Media
2. Select the photo you want to use as wallpaper.
3. Open the menus
.
.
4. Select Save as Wallpaper on the Media menu.
5. When the confirmation message appears, confirm by selecting Yes, or decline by
selecting No.
136 :: Taking photos and videos
Deleting a photo or video
1. Go to Applications and select Media
.
2. Select the photo or video you want to delete.
3. Open the menus
.
4. Select Delete from the Media menu.
5. Select Delete to confirm deletion.
Customizing your Camera settings
1. From any Camera view, open the menus
2. Select Options, and then select Preferences.
3. Set any of the following preferences:
.
•
Effects: Sets the color palette for the current photo or video. You cannot
change an item’s palette after you take the photo or video.
Prompt sounds: (photos only) Sets the sound that plays before you take
the photo.
•
•
•
Shutter sounds: Determines if a sound plays when you take a photo.
Microphone: (videos only) Turns the microphone on and off so that you can
record videos with or without sound.
•
•
Resolution: Sets the default size for newly captured photos or videos.
Date stamp: (photos only) Determines if the date the photo is taken appears on
your photos.
•
•
Review photos/videos: Determines if you can review photos or videos before
saving them and how quickly they are automatically saved.
Auto naming: Assigns a name to a series of photos to be captured, such as
Seattle001, Seattle002, and so on.
Taking photos and videos :: 137
4. Select Done.
Viewing photos and videos on your computer
When you synchronize, your photos and videos are copied to your desktop computer.
You can view photos in JPEG format and videos in .3GP format, and you can email
them to friends using your desktop email application.
•
Windows: Refer to the Palm® Desktop software Online Help for information about
using the palmOne™ Media desktop application.
•
•
•
To find all synchronized images, look in
C:\Program Files\palmOne\<User folder>\Photos\offline copy location
To find your captured pictures, look in C:\Documents and Settings\
<User name>\My Documents\My Pictures\palmOne Photos\<User Folder>
To find your captured videos, look in C:\Documents and Settings\
<User name>\My Documents\My Videos\palmOne Videos\<User Folder>
Use QuickTime 6.5 for Windows to play videos on your computer.
•
Mac: There is no palmOne Media desktop application for Mac computers.
•
To find your photos, open Home/Pictures/palmOne Photos/
<palmOne User Name>, and then double-click the photo you want view.
To find your videos, open Home/Movies/palmOne Videos/<palmOne User
Name>. Use an application that supports 3GP files, such as QuickTime, to play
your videos.
•
138 :: Taking photos and videos
Listening to music
You can listen to music through the speaker on the back of your smartphone or
through a stereo headphone (stereo headphone adapter or 2.5mm stereo headphone
required, sold separately).
You must use an expansion
card to listen to music on
your phone. You cannot
store music in your phone’s
internal memory.
Transferring MP3 files from your computer
The RealOne® software that comes with your phone is compatible with the popular
MP3 audio file format as well as the RealAudio® RA, RM, and RMJ file formats. If your
songs are already on your computer’s hard drive in one of these formats, you can use
palmOne™ Quick Install software to transfer your songs to an expansion card (sold
separately) so that you can listen to them on your phone.
You can also use a card
reader accessory (sold
separately) to transfer MP3
files from your computer to
your expansion card.
Create an SD_Audio folder
in the root directory of the
card, and store your MP3
files in this folder.
If your songs are on a CD, you can use the RealPlayer® desktop software on your
Windows computer to convert the files and transfer them to an expansion card. See
the RealPlayer desktop online Help for details. You can install the RealPlayer desktop
software from the Software Essentials section on the Software Installation CD that
came with your Treo™ 650 smartphone.
If you want to download songs from the Real® Music Store (additional fees may
apply), you need to download and install a special version of RealPlayer for palmOne
that is compatible with Real Music Store files. To download this special version, visit
Listening to music :: 139
1. Connect your smartphone to your computer with the USB sync cable.
2. Insert an expansion card into your smartphone.
3. Do one of the following:
•
Windows: Drag and drop the file(s) or folder onto the
palmOne Quick Install icon on the Windows desktop.
Mac: Drag and drop the MP3 files onto the Send To
Device droplet in the Palm folder.
•
On a Mac, use iTunes™
(included with OS X) to
convert music from a CD to
MP3 format. You can then
follow the steps to transfer
MP3 files onto your phone.
For details on using the
iTunes software, see the
documentation that came
with your Mac.
4. Select your Username, the File name, and the Destination (card).
5. Click OK.
6. Synchronize your smartphone with your computer. Be patient; transferring music to
an expansion card can take several minutes.
Transferring music from a CD to your smartphone
To transfer music from a CD to your smartphone, you must first install the RealPlayer
desktop application onto your Windows computer. You must install this software from
the Software Installation CD even if you already have a version of RealPlayer on
your computer. After you install the software, follow these steps to transfer music to
your phone.
For tips on using
RealPlayer on your
menu in RealPlayer or visit
www.real.com.
1. Double-click the RealPlayer icon
on your computer desktop.
2. Insert the CD into your computer’s CD drive. If the track list doesn’t appear, click
Music & My Library, and then click CD/DVD in the View menu.
140 :: Listening to music
3. Click Save Tracks, and follow the onscreen instructions to select and copy tracks.
Do not press the Sync
button on your cable.
RealPlayer transfers the
files, so there’s no need to
do anything.
A
B
A. CD/DVD
B. Save Tracks
4. Go to Applications
and select Music
.
5. Connect your phone and your computer to the USB sync cable.
6. In RealPlayer on your computer, click Burn/Transfer. If necessary, select palmOne
Handheld from the Current Burn/Transfer Device drop-down list.
Listening to music :: 141
7. Drag the song files you want from the My Library window on the left into the
palmOne device window on the right.
You can customize your
Treo smartphone so that
pressing and holding the
Side button on the side of
your smartphone opens
RealPlayer. See
“Reassigning buttons” on
page 190 for details.
8. Be sure your smartphone is on and that RealPlayer is open. If it is, a green
Connected light appears in the lower-left corner of RealPlayer on your computer.
9. Click Start Transfer. When the transfer is complete, the tracks you selected should
say “On Device.”
To view details for the song
that is currently playing,
open the Music menu and
select Song Details.
Listening to music on your smartphone
1. Go to Applications
and select RealPlayer
.
2. Do any of the following:
•
•
To play (or pause) the current song, press Center
To play the next song, press Right
To play the previous song, press Left
To play a different song, use the stylus to select Songs and select a song
from the list.
or the Side button.
.
•
•
.
•
•
To select random or continuous playback, use the stylus to select the
onscreen controls.
To adjust the volume during playback, press the Volume button.
142 :: Listening to music
B
A
C
A. Progress indicator
B. Continuous play
C. Random play
To play songs from a
playlist, select Playlists,
select the playlist you want
to play, and then select the
first song you want to hear
on that list.
RealPlayer continues playing until it reaches the end of your list or until you select
Stop. Music continues to play even if you switch to another application or turn off your
screen. If you want to stop playing music when you exit RealPlayer, open the Options
menu and select Preferences. Uncheck the Enable Background Playback box, and
then select OK.
To delete a playlist, select
Playlists, select the playlist,
and then select Delete.
Creating a playlist
1. Go to Applications
2. Select Playlists.
3. Select New.
and select RealPlayer
.
4. Enter a Name for the playlist.
5. Select Add.
6. Check the box next to the songs you want to include on the playlist.
7. Select Done, and then select Done again.
Listening to music :: 143
Editing a playlist
1. Go to Applications
2. Select Playlists.
and select RealPlayer
.
3. Select the playlist you want to edit.
4. Select Edit.
5. Do any of the following:
•
•
•
To delete a song from the playlist, select the song, and then select Remove.
To add a song, select Add, check a song’s box, and then select Done.
To move a song up or down one slot, select a song, and then select the up
or down arrow.
6. Select Done, and then select Done two more times.
144 :: Listening to music
Contacts
Contacts is where you enter information about people you know. You can access this
info from the Phone application to dial phone numbers and create favorites, and from
the Messaging and email applications to send messages. When you create a contact,
you can also assign a photo and ringtone ID to that contact, so you know when they
call you.
If you have several
contacts to enter, it’s more
efficient to use
®
Palm Desktop software
Adding a contact
or Microsoft Outlook on
your computer and then
synchronize the info on
your Treo™ 650
smartphone with the info
on your computer. For
more information, see
“Synchronizinginformation”
on page 28.
1. Press Phone/Send
.
2. Select the Contacts favorite button.
3. Select New Contact.
You can also open Contacts
from the Applications View.
Go to Applications and
select Contacts.
Be sure to label your
contacts’ mobile numbers
correctly. The Messaging
application (see
“Messaging” on page 106)
looks up only numbers
labeled as Mobile.
4. Use the 5-way navigator to move between fields as you enter information.
5. To add a caller ID photo that displays when that person calls, select the Picture
box. Select Camera to take a photo and add it to this contact entry when you
save the photo, or select Photos to add an existing photo to this contact entry.
6. To place the entry in a category or mark it private, select Details.
7. To add a note to an entry, select Note
.
146 :: Contacts
8. To display additional fields for this contact, select Plus
9. After you enter all the information, select Done.
.
Viewing or changing contact information
1. In the Contacts list, begin entering one of the following for the contact you want
to view or edit:
•
•
•
First initial and last name
First name
Last name
In the Contacts list, press
Up and Down to move to
the previous or next
Contacts record.
2. Select the name of the entry you want to open.
3. Select Edit.
4. Make changes to the entry as necessary.
5. Select Done.
You cannot delete the
Cingular Wireless
predefined contacts.
Deleting a contact
Import contacts from your
SIM quickly and easily. In
the Contacts list, open the
Record menu and select
Import from SIM.
1. Open the contact you want to delete.
2. Open the menus
.
3. Select Delete Contact on the Record menu.
4. Select OK.
Defining your business card
1. Create a new contact and enter your own business card information.
The entries on your SIM
appear in your Contacts
list. To edit these entries
you must either Import
them into Contacts or edit
them in SIM Book.
2. While still in Contact Edit View, open the menus
3. Select Business Card on the Record menu.
4. Now you can beam your business card to other Palm Powered devices. In any
.
Phone view, open the menus
Record menu.
. Select Beam Business Card on the
Contacts :: 147
Viewing your SIM Phonebook
By default, you can view your SIM Phonebook right in the Contacts application.
1. In the Contacts list, open the menus
.
2. Select Options, and then select Preferences.
3. Make sure the Show SIM Phonebook Category box is checked.
4. Select OK.
5. In the Contacts list, select the category pick list at the top of the screen and select
SIM Phonebook.
When the Show SIM
Phonebook Category box
is checked, your SIM
Phonebook entries also
appear when you select the
All category in the Contacts
list or search for a contact.
If you exported contacts
from your SIM to Contacts,
you may want to uncheck
the Show SIM Phonebook
Category box to avoid
seeing duplicate entries.
Need to copy a contact
to your SIM Phonebook?
In Contacts, select the
contact you want to copy,
open the Record menu, and
then select Export to SIM.
148 :: Contacts
Calendar
Displaying your calendar
•
Press Calendar
repeatedly to cycle through the various views:
If you have several
•
Agenda View: Shows your daily schedule and any items on your Tasks list
appointments to enter, it’s
more efficient to use
Palm Desktop software or
Microsoft Outlook on
your computer and then
synchronize the info on
your smartphone with the
info on your computer. For
more information, see
“Synchronizinginformation”
on page 28.
that are overdue or due today. If there’s room, Agenda View also shows your
schedule for the next dates that have events scheduled.
Day View: Shows your daily schedule one day at a time.
Week View: Shows your schedule for an entire week. The timeframes are
based on the Start Time and End Time settings in Calendar Preferences.
Month View: Shows your schedule for a whole month.
•
•
•
•
•
•
From any Calendar view, open the Options menu and select Year View to view
a calendar for an entire year.
From Day View, Week View, Month View, or Year View, use the 5-way to move to
another day, week, month, or year (based on the current view).
From Day View, Week View, Month View, or Year View, select Go To, and then
select a date from the calendar.
Creating an event
1. Press Calendar
until you are in Day View.
2. Press Left and Right to select the desired day.
3. Using the keyboard, enter a starting hour for the event. For example, enter 5 for
5:00 (remember to press Option
before entering numbers).
Calendar :: 149
4. Select the starting minute for the event.
5. Select the End Time box and select the ending hour and minute for the event.
6. (Optional) Select the Time Zone pick list and select a time zone.
7. Select OK.
8. Enter a description for the event.
IMPORTANT: If you use Palm Desktop software, do not add time zones to your
events. Palm Desktop does not support time zones. If you use Microsoft Outlook,
you can use the time zone feature, but you must install the conduit that came with
your Treo™ 650 smartphone (or a subsequent update) on all the computers you sync
your smartphone with. Chapura PocketMirror and other earlier Microsoft Outlook
conduits do not support time zones.
To automatically assign a
time zone to your events,
open the Options menu,
select Preferences, and
check the New events use
time zones box. All your
new events will be
assigned to your local time
zone, and you can change
this setting for individual
events. If you sync with
Outlook and you select the
time zone option on the
Contacts conduit sync
screen, then time zones
will sync for any new
C
A
A. Selected date
B
B. Starting and ending times
C. Selected day
events you create in
Outlook. Time zone settings
are not added to any
events that you created
before you set these time
zone settings.
Adding an alarm reminder to an event
1. In Calendar, select the event.
2. Select Details.
3. Check the Alarm box and select the number of minutes, hours, or days before
the event you would like to receive the alarm.
150 :: Calendar
4. Select OK.
A
B
A. Type of time units
B. Number of time units
The silent alarm for
untimed events is defined
by minutes, days, or hours
before midnight of the date
of the event.
Creating an untimed event
An untimed event, such as a birthday or anniversary,
does not occur at a particular time.
When an alert occurs, the
Alert screen displays all
your pending alerts. Select
an alert’s description to
jump to the item, or check
the box to clear that alert.
1. Press Calendar
until you are in Day View.
2. Press Left and Right to go to the date of
the event.
3. Make sure nothing is highlighted.
4. Enter a description for the event. A diamond appears
next to the description of an untimed event.
Color-coding your schedule
Use color-coding to quickly spot different types of events. For example, make
your appointments with family green, work blue, and friends yellow.
1. From Day View, select an event description or select an empty timeslot.
2. Select Details.
3. Select the Category pick list and select Edit Categories.
4. Do one of the following:
•
•
To create a new category, select New and then enter a category name.
To add a color to an existing category, select a category and select Edit.
Calendar :: 151
5. Select the color you want to give this category, and then select OK.
6. (Optional) Repeat steps 4 and 5 to add or edit more categories.
7. Select OK two more times.
Now that the category is set up, you can assign a specific event to this category.
See the next section for details.
To save memory, you can
purge your old events.
Open the Record menu and
select Purge. Select the
Delete events older than
pick list and select a
Editing or deleting an event
1. Select the event you want to change.
2. Select Details.
3. In addition to the settings covered earlier in this chapter, you can also change any
of the following settings:
timeframe. Select OK.
•
Date and Time: When the event takes place. Change these settings to
reschedule the event.
If you sync with Microsoft
Outlook and your events
include other people, a
With field appears in the
Details dialog box and your
attendee info appears in
this field after you sync.
•
•
Location: A description of where the event takes place.
Category: The color-coded category for this event.
•
•
Note
: Space for you to enter additional text.
Delete: The event is erased from your calendar.
4. Select OK.
Scheduling a repeating event
1. Create an event, and then select it.
2. Select Details.
To enter a birthday, add
this info to the person’s
Contacts entry.
3. Select the Repeat pick list, and then select a repeat interval.
4. For weekly events, select the day(s) the event repeats; for monthly events,
select Day or Date to indicate the repeating method.
5. If the event has an ending date, select the End on pick list, select Select Date,
and then select the ending date.
To enter an anniversary,
create an untimed event.
Then, from the Details
screen, select Every Year
as the repeat interval.
152 :: Calendar
6. Select OK.
A
You can customize your
phone to display the most
current Calendar event on
the Main View in the Phone
application. Press Phone/
Send, open the Options
menu, and then select
General Preferences. Check
the Show Calendar event
box.
A. This icon indicates a repeating event.
Customizing display options for your calendar
1. From any Calendar view, open the menus
.
2. Select Options, and then select Display Options.
3. Select the Default View pick list and select the view you want to see when you
open Calendar.
4. Select the Agenda box and set any of the following
options:
•
Show Due Tasks: The tasks that are due today
and the tasks that are overdue display in
Agenda View.
•
•
Show Messages: The number of read and unread
email messages displays in Agenda View.
Background: A favorite photo becomes the
Agenda View background. Check the Background box, select the photo
thumbnail, and then select a photo. Adjust the fade setting so that the text is
easy to read against the photo.
Calendar :: 153
Day View options:
•
Show Category List: The Category pick list
displays in Day View.
•
Show Time Bars: The time bars appear in the
Day View to show the duration of an event and
to illustrate event conflicts.
Compress Day View: When this box is checked,
all time slots display. When this box is unchecked, start and end times display for
each event, but blank time slots toward the bottom of the screen disappear to
minimize scrolling.
If you use Microsoft
•
•
®
Exchange ActiveSync ,
your email and calendar
information synchronize
directly with your
company's Exchange
server. You must retrieve
email and calendar updates
from the VersaMail
Show Category Column: The color-coded category marker appears between
the time and description to indicate which category the event is filed under.
6. Select the Month box and set any of the following
Month View options:
application, they do not
update when you
•
•
•
Show Category List: The Category pick list
appears in Month View.
synchronize with your
computer. See “Working
with Microsoft Exchange
ActiveSync” on page 83
for more information.
Your contacts, tasks,
and memos sync with
Palm Desktop software
or Microsoft Outlook,
depending on which
desktop application
Timed Events: The events that are scheduled for
a specific time appear in Month View.
Untimed Events: The events that are scheduled
for a specific date but not a specific time appear
in Month View.
•
Daily Repeating Events: The events that repeat
every day appear in Month View.
7. Select OK.
you use.
154 :: Calendar
Selecting alarm tones
1. From Day View in Calendar, open the menus
.
2. Select Options, and then select Sound Preferences.
3. Select the Volume box.
4. Select each pick list and select an Alert Volume and Vibrate setting.
5. Select the Tones box.
6. Select from any of the following:
You can also record,
preview, delete, and send
sounds to use as alarm
tones. Go to Applications
and select Sounds. Select
Tones, and then select
Manage. To record a sound,
select New. To play a
sound, select it and press
Center. To delete a sound,
select it and press
•
•
Alarm Sound: The tone played the first time your alarm goes off
Reminder Sound: The tone played if an alarm is not acknowledged and
the alarm repeats itself
Play Sound: The number of times an alert tone will play during the alarm
sequence
Repeat Alarm: The number of times the alarm repeats itself if the alarm is
not acknowledged
Every: The interval between alarm repeats if the alarm is not acknowledged
Alarm Preset: The default for the number of minutes, hours, or days before the
event for which the alarm goes off
•
•
•
•
Backspace, and to send a
sound, select it, and then
select Send.
7. Select Done.
Calendar :: 155
You can use Tasks as a reminder of tasks you need to complete and to keep a record
of when you finish tasks.
You can set Tasks to record
the date that you
Adding a task
completed the task, and
you can select to show or
hide completed tasks.
Completed tasks remain in
the memory of your
smartphone until you purge
them.
1. Go to Applications
2. Select New to create a new task
3. Enter a description of the task. The text can be longer than one line.
and select Tasks
.
You can display your tasks
in your calendar. See
“Customizing display
options for your calendar”
on page 153 details.
Open the menus to access
other features such as
importing phone numbers
into the Tasks list.
156 :: Tasks
Setting task priority, due date, and other details
The Details dialog box enables you to assign several values for tasks.
1. Go to Applications
and select Tasks
.
2. Select the task to which you want to assign details.
3. Select Details.
4. Set any of the following:
You can also set the priority
by selecting the Priority
number next to a task in
the Task list and then
selecting a priority level
from the list
•
Priority: Select the Priority number for this task (1 is most important). Later you
can arrange your tasks based on the importance of each task.
Category: Assign the task to a specific category.
Due Date: Select the Due Date pick list and select a due date for the task.
Alarm: Set an alarm for this task.
Repeat: Indicate if the task occurs at regular intervals and how often it repeats.
Private: Check this box to mark this task private.
Note: Enter additional text you want to associate with the task.
•
•
•
•
•
•
If you turn on the Show
Due Dates option in the
Tasks Preferences screen,
you can tap directly on the
due date in the Tasks list to
select a new date.
5. Select OK.
Tasks :: 157
Checking off a task
1. Select the task you want to check off.
2. Press Center
to check off the task.
Organizing your tasks
In the Tasks list, select one of these options:
•
•
All: Displays all your tasks.
If you accidentally check
off a task and need to
uncheck it, select the task
again and press Center on
the 5-way to uncheck it.
Date: Displays tasks that are due in a specific time
frame. Select the Date pick list (in the upper-right)
to select Due Today, Last 7 Days, Next 7 Days, or Past Due.
Category: Displays tasks that are assigned to the selected category.
Select the Category pick list to select a different category.
•
Overdue tasks have an
exclamation point (!) next
to the due date.
To save memory, you can
purge all completed tasks.
Open the Record menu and
select Purge. Select OK.
Deleting a task
1. Select the task you want to delete.
2. Open the menus
.
3. Select Delete Task on the Record menu.
4. Select OK.
158 :: Tasks
Customizing Tasks
The Tasks Preferences screen enables you to control the appearance of the Tasks
list screen.
1. In the Tasks list, open the menus
.
2. Select Options, and then select Preferences.
3. Set any of the following preferences:
•
•
•
Sort by: Indicates the order in which your tasks appear in the list.
Show Completed Tasks: Displays tasks you’ve checked off.
Record Completion Date: Replaces due date with the completion date when
you complete (check) the task.
•
Show Due Dates: Displays task due dates, and inserts an exclamation point (!)
next to overdue tasks.
•
•
•
Show Priorities: Displays the priority setting for each task.
Show Categories: Displays the category for each task.
Alarm Sound: Sets the sound for the alarms you assign to your tasks.
4. Select OK.
Tasks :: 159
Memos
Memos are a great way to store notes on your Treo 650 smartphone.
Creating a memo
Each memo can include
4,096 characters of text.
1. Go to Applications
and select Memos
.
2. Enter the text you want to appear in the memo.
3. Select Done.
You can assign categories
to your memos. Open the
memo you want to change,
select the category pick list
at the top of the screen,
and select a category.
Deleting a memo
1. Go to Applications
2. Select the memo you want to delete.
3. Open the menus
and select Memos
.
.
4. Select Delete Memo on the Record menu.
5. Select OK.
160 :: Memos
World Clock
World Clock displays the day and time in three cities around the globe. Whether you’re
travelling or at home, it’s easy to keep track of the best time to reach your business
associates, friends, and family in far away places.
World Clock does not
automatically update the
system time for Daylight
Savings Time.
Selecting cities
World clock shows the system date and time above the world map. If you enabled the
Local Network Time option, Cingular Wireless’s network automatically updates the
time display to match the local time when you travel.
Below the world map you can view the time in two other cities. If you travel a lot you
may want to select your home city as one of these two cities, so that you always know
what time it is at home.
Run your stylus over the
map to see the time in
other cities.
The shadow over the map
represents nighttime
moving across the globe.
1. Go to Applications
and select World Clock
.
2. Select a City pick list, and select a city in the same time zone.
A
A. Home city
Adding cities
If the city you want to display is not in the predefined list, you can add it.
1. Select a City pick list and select Edit List.
2. Select Add.
3. Select a location in the same time zone as the city you want to add, and then select
OK.
4. Enter the name of the city.
To customize the alarm
sound and volume, open
the Options menu and
select Alarm Preferences.
5. Select Location, select Map, select the location of the city, and then select OK.
6. If the city is not on Daylight Saving Time, uncheck this box. If Daylight Saving Time
is observed, enter Start and End dates.
7. Select O K.
Setting an alarm
The next time you travel, don’t rely on a hotel alarm clock to get you to that important
meeting. Use your phone instead. World Clock includes a built-in alarm feature that
you can use as a travel alarm.
1. Select Off in the upper-right corner.
2. Select the time you want the alarm to sound.
3. Select OK.
Calculator
Calculator includes a basic calculator, plus an advanced calculator with scientific,
financial, and conversion functions.
You can tap the screen or
use the keyboard to input
numbers.
Switching between Basic and Advanced Calculator Modes
1. Go to Applications
2. Open the menus
and select Calculator
.
.
In Basic Mode, you can
also press Right to
switch to Advanced Mode.
In Advanced Mode, press
Right to cycle between
functions, and press Left
to return to Basic
3. Select Options, and then select Advanced Mode or Basic Mode.
Mode.
Selecting functions in Advanced Calculator Mode
1. Switch to Advanced Calculator Mode (see above).
2. Open the menus
.
3. Select Options, and then select the function you want to use:
•
Math: Advanced mathematical functions such as exponents, roots, and
logarithms.
•
•
Trig: Trigonometric functions such as sine, cosine, tangent, and variants.
Finance: Financial calculator functions such as APR and amortization.
•
Logic: Hexadecimal characters in keypad, plus logic functions such as and, not,
or and xor. In place of Float/Degrees (see below), this view includes options for
class (bin, oct, SDec, UDec, hex) and bits (8, 16, 32).
Statistics: Statistical functions such as sum, factorial, and random number
generator.
•
•
Weight/Temp: Weight and temperature conversions for metric and English
values.
Select Sto to store a
•
•
•
Length: Length conversions for metric and English values.
Area: Area conversions for metric, traditional, and English values.
Volume: Volume conversions for metric and English values.
number in one of ten
memory slots. Select Rcl
to recall a stored number.
4. Enter an integer for the number of decimal places to display.
5. Open the menus
Select Con to access a list
of mathematical constants
such as Avogadro’s number
or the speed of light.
.
6. Select Pref, and then select the decimal display format: Float, Fixed (x), Sci (x),
or Eng (x).
7. Open the menus
.
8. Select Pref, and then select the number display format: degrees, radians, or grads.
Using Find
The Find feature locates any text in the built-in applications and databases and in
some third-party applications. The Find feature searches for the group of characters
you specify, including characters that are part of a word. Find is not case sensitive.
1. Press Option
, and then press Shift/Find
to open the Find dialog box.
2. Enter the text you want to find.
3. Select OK to start the search.
4. In the search results, select the text you want to review, or select Find More to
continue the search.
168 :: Using Find
Installing applications
Your Treo™ 650 smartphone comes with several built-in and ready to use applications.
You can also install any of the bonus software included on the Software Installation
CD as well as other third-party Palm OS® applications, such as business software,
When you download an application to your computer, it is probably in a
compressed format such as a ZIP or SIT file. If the file is compressed, you need to use
a decompression utility on your computer, such as Winzip or Unstuffit, before you
install the applications on your smartphone.
These instructions tell you how to install basic PRC (Palm OS application) and
PDB (Palm OS database) files onto your smartphone. Some Palm OS software uses
an installer or wizard to guide you through the process. Consult the documentation
that came with the software for details.
On a Windows computer,
you can also access
palmOne Quick Install by
™
selecting the Quick Install
®
icon in Palm Desktop
software or on the
Programs menu in the Start
folder.
Installing applications from the Internet
You can install Palm OS applications directly from the Internet, using the Web browser.
When you download an application, it automatically installs on your smartphone.
Remember: Palm OS applications have PRC or PDB at the end of their file names.
5. Open the Web browser (see “Viewing a web page” on page 116).
6. Go to the page that contains the link to the application you want to download.
7. Press Left or Right to highlight the link to the file, and then press Center
to initiate the download process.
Installing applications :: 169
Installing applications from a Windows computer
1. Drag and drop the file(s) onto the palmOne™ Quick
Install icon on the Windows desktop.
2. Select your username from the list, and then click OK.
3. Synchronize your smartphone with your computer to
install the application(s) on your smartphone.
Before you can install an
application from your
computer to your
smartphone, you need to
install Palm Desktop
software on your computer
(see “Installing the desktop
synchronizationsoftwareon
your computer” on
Installing applications from a Mac computer
1. Drag and drop the file(s) onto the Send To Device droplet in the Palm folder.
2. Select your username from the list, and then click OK.
3. Synchronize your smartphone with your computer to install the application(s) on
your smartphone.
Getting help with third-party applications
If a you encounter a problem with a third-party application (such as an error
message), contact the application’s author or vendor. For general troubleshooting of
third-party applications, see “Third-party applications” on page 226.
page 26).
To control whether files are
installed on your
smartphone or on an
expansion card, double-
click the palmOne Quick
Install icon on a Windows
computer or open the
®
HotSync menu and select
Install Handheld files on a
Mac. Select your
username, click Add, and
then select the files you
want to install.
170 :: Installing applications
Removing applications
If you decide that you no longer need an application, or you want to free up memory on
your smartphone, you can remove applications from your smartphone or an expansion
card (for more on expansion cards, see “Inserting and removing expansion cards” on
page 179). You can remove only applications, patches, and extensions that you install;
you cannot remove the built-in applications that reside in the ROM portion of your
smartphone.
Some applications are
factory-installed in your
phone and cannot be
deleted. These are listed
with a Lock icon next
to them.
1. Go to Applications
2. Open the menus
.
.
3. Select Options, and then select Delete.
4. If you want to remove an application from an expansion card, insert the card into
your smartphone.
5. Select the Delete From pick list and select the location of the application you
want to remove.
If you upgraded from a
previous version of
Palm Desktop software
your backup folder may be
located in the Palm folder.
6. Select the application that you want to remove.
7. Select Delete.
8. Synchronize to remove the application from the Backup folder on your computer.
Applications deleted from
your phone are kept on
your computer, in the
Archive folder of your
user folder.
Removing applications :: 171
If the application re-appears on your
smartphone, you may need to manually delete it
from your computer. Locate your Backup folder
on your computer (Windows: C:\Program
Files\palmOne\username; Mac: Mac
HD\Applications\palmOne\Users\username).
If you find a PRC or PDB file for the application
you just removed, delete the file from the
Backup folder.
172 :: Removing applications
Viewing application info
The Info screens display basic statistics about the applications on your smartphone.
1. Go to Applications
2. Open the menus
.
.
3. Select Info on the App menu.
4. At the bottom of the screen, select the type of information you want to view:
•
•
•
Version: The version numbers of applications on your smartphone.
Size: The size (in kilobytes) of applications and information on your smartphone.
Records: The number of entries in different applications on your smartphone.
5. Select Done.
Viewing application info :: 173
Sending information with
®
Bluetooth wireless technology
Sending information over a Bluetooth wireless connection
You can send an individual entry or a category. When you send a category, the items
within the category appear as unfiled items on the receiving device.
1. Go to Applications
and select Bluetooth
.
2. Select On.
3. Open an application.
4. Select the entry or category you want to send.
5. Open the menus
.
6. Select Send on the leftmost menu.
7. Select Bluetooth, and then select OK.
8. Select the receiving device on the Discovery Results screen, and then select OK.
Sending an application over a Bluetooth wireless connection
1. Go to Applications
and select Bluetooth
.
2. Select On.
3. Go to Applications
4. Open the menus
.
.
5. Select Send on the App menu.
6. Select the Send From pick list and select whether the application you want to send
is located on your smartphone or on an expansion card.
7. Select the application you want to transfer. It cannot have a lock
next to it.
174 :: Sending information with Bluetooth® wireless technology
8. Select Send.
9. Select Bluetooth, and then select OK.
10.Select the receiving device on the Discovery Results screen, and then select OK.
Receiving information over a Bluetooth wireless connection
1. Go to Applications
and select Bluetooth
.
2. Select Bluetooth On.
3. If you already have a trusted pair with the other device, your smartphone is ready to
receive the info. If you don’t have a trusted pair with the other device, select the
Discoverable pick list and select Yes.
4. Use the other device to discover your smartphone and send information to it:
•
•
See the other device’s documentation to learn how to discover and send
information over a Bluetooth wireless connection.
If the Ringer switch is set to Sound On, your smartphone beeps to notify you of
the connection, and then prompts you to accept the info. Select a category or
expansion card to file the item. If you don't select a category, the item goes into
the Unfiled category.
5. Select Yes to receive the information or No to refuse it.
Sending information with Bluetooth® wireless technology :: 175
Beaming information
Your smartphone is equipped with an IR (infrared) port that lets you beam information
to another Palm Powered device with an IR port. The IR port is located on the top of
your smartphone, between the antenna and the Ringer switch, behind the small dark
shield.
You can store a beamed
application on your phone,
or send it to an expansion
card inserted in the
Beaming an entry
expansion card slot.
1. Select the entry or category you want to beam. If a lock
item, it can’t be beamed.
appears next to the
Beam your business card
in two key presses: From
the Main View in the Phone
application, open the
2. Open the menus
.
3. Select Record, and then select one of the following:
•
•
Beam: Sends an individual record.
Beam Category: Sends all entries in the current category.
menus, and then press M.
4. When the Beam Status dialog box appears, point the IR port on your smartphone
directly at the IR port of the receiving device.
5. Wait for the Beam Status dialog box to indicate that the transfer is complete
before you continue using your smartphone.
If you beam a bookmark or
saved page from the Web
browser, it beams the URL,
not the contents of that
page.
176 :: Beaming information
For best results, the path
between the two devices
must be clear of obstacles,
and both devices kept
stationary. If you have
difficulty beaming, shorten
the distance and avoid
bright sunlight.
If you do not select a
category upon receiving
a beamed item, the item
is placed in the Unfiled
category.
Beaming an application
Not all applications can be beamed. A Lock icon
next to applications that cannot be beamed.
appears on the Beam screen
If you can’t receive beamed
information, try a soft reset
(see “Resetting your
1. Go to Applications
2. Open the menus
.
smartphone” on page 205).
.
3. Select Beam on the App menu.
4. Select the Beam From pick list and select whether the application you want
to beam is located on your smartphone or on an expansion card.
5. Select the application you want to transfer.
6. Select Beam.
Beaming information :: 177
7. When the Beam Status dialog box appears, point the IR port on your smartphone
directly at the IR port of the receiving device.
8. Wait for the Beam Status dialog box to indicate that the transfer is complete
before you continue using your smartphone.
Receiving beamed information
1. Turn on your screen.
2. Point the IR port on your smartphone directly at the IR port of the transmitting
device to open the Beam Status dialog box.
3. When the Beam Status dialog box appears, select a category for the entry.
4. Press Up
to receive the beam or press Down to refuse it.
178 :: Beaming information
Using expansion cards
The expansion card slot on your smartphone enables you to add SD cards and
MultiMediaCard cards to extend the storage capacity of your smartphone. For
example, SD or MultiMediaCard expansion cards can store:
SD cards are faster than
MultiMediaCard cards for
reading and writing
information.
•
•
•
•
•
•
•
•
Photos
MP3 audio files
Email attachments
Games
The warranty does not
cover damage by Secure
Digital (SD) cards that do
not meet SD Memory Card
Specifications. SD cards
that do not meet SD
Memory Card
Specifications may damage
your smartphone. SD cards
that do meet SD Memory
Card Specifications are
marked with the following
logo:
eBooks
Applications
Databases
... and more
Your smartphone is also compatible with SDIO cards, which let you add accessories,
such as a presentation module, to your smartphone.
Although expansion cards are sold separately, your smartphone includes a dummy,
non-functional card inside the expansion card slot. When you do not have a
functioning card inside the expansion card slot, reinsert the dummy card to protect
the slot opening.
Inserting and removing expansion cards
1. Press down and release the dummy card.
2. After you feel the expansion card slot eject the dummy card, remove the card from
the slot.
Using expansion cards :: 179
When you insert an
expansion card, the card
name appears as a
category with a Card icon
next to the name. To switch
between the applications
on the expansion card and
your phone, select the
category pick list at the top
of the screen and select
another category.
3. Hold your smartphone with the screen facing you and the card with the label
facing you. The notch on the card should be in the lower-left corner next to the
antenna.
4. Insert the card into the expansion card slot until you feel it lock into place and hear
the confirmation tone.
In order to run an
application on an
expansion card, you must
have enough free space in
the internal memory of
your smartphone to
A
accommodate the program.
A. Notch
180 :: Using expansion cards
Opening applications on an expansion card
After you insert an expansion card in the expansion card
slot, you can open any of the applications stored on the
expansion card.
1. Insert the expansion card into the expansion card
slot. The Applications View automatically appears.
2. Select the icon for the application you want to open.
Before you copy an
application to an expansion
card, make sure that it is
compatible with Palm OS
version 5.4 or higher. Some
applications do not work
with expansion cards and
do not allow you to store
files in a location that is
separate from the
3. Press Center
to open the application.
Copying applications to an expansion card
You can copy applications between your smartphone and your expansion card.
1. Go to Applications
2. Open the menus
.
.
3. Select Copy on the App menu.
4. Select the Copy To pick list and select the destination: card name or Phone.
5. Select the From pick list and select the location of the application you want to
copy: card name or Phone.
application.
6. Highlight the application you want to copy.
7. Select Copy.
Using expansion cards :: 181
Viewing expansion card information
The Card Info application displays general information about the expansion card
that is currently in the expansion card slot.
•
Go to Applications
and select Card Info
.
Renaming an expansion card
If you change the contents of an expansion card, you may at some point want to
rename the card to better match its contents.
1. Insert the expansion card into the expansion card slot.
Before copying information
to, renaming, or formatting
an expansion card, make
sure the card is not write-
protected. See the
2. Select the category pick list at the top of the screen and select All.
instructions that came with
your card for details.
3. Select Card Info
4. Open the menus
.
.
5. Select Rename Card on the Card menu.
6. Enter a new name for the card.
7. Select OK.
Formatting an expansion card
Formatting an expansion card is similar to formatting a disk on a computer. When you
format an expansion card, you erase all the information stored on the card.
1. Insert the expansion card into the expansion card slot.
2. Select the category pick list at the top of the screen and select All.
3. Select Card Info
4. Open the menus
.
.
5. Select Format Card on the Card menu.
6. Enter a new name for the card.
7. Select OK.
182 :: Using expansion cards
System sound settings
your Treo™ 650 smartphone during a phone call.
You can also record,
preview, delete, and send,
sounds on your phone. Go
to Applications and select
Sounds. Select Tones, and
then select Manage. To
record a sound, select New.
To play a sound, select it
and press Center. To delete
a sound, select it and press
Backspace, and to send a
sound, select it and then
select Send.
Setting the Ringer switch
1. Slide the Ringer switch to Sound Off.
2. To hear all sounds again, slide the Ringer switch to Sound On.
When you slide the Ringer switch back to the Sound On position, it restores the
previous sound settings. For example, if the phone ring volume is set to 7 and you
slide the Ringer switch to Sound Off, you will not hear the phone ring. When you move
the Ringer switch back to Sound On, the phone ring volume is still set to 7.
Want more ringtones? You
can download any
compatible ringtone directly
to your smartphone (see
“Downloading files from a
web page” on page 119).
You can also download
ringtones to your computer
and then email them to
your smartphone.
A. Sound On
B. Sound Off
A
B
184 :: System sound settings
Setting system volume levels
You can set the volume level for system sounds, such as the tone that plays when you
synchronize.
1. Go to Applications
and select Sounds
.
2. Select the Application pick list and select General.
3. Select the System Volume and Game Volume pick lists and select a volume level.
4. Select Done.
If the Ringer switch is set
to no sound, the ringer
setting overrides the sound
settings and all sounds are
turned off.
Your smartphone includes a
silent alarm that can vibrate
even when the Ringer
switch is set to Sound Off.
System sound settings :: 185
Display and appearance
Adjusting the brightness
Depending on the lighting conditions in which you’re using your smartphone, you may
need to adjust the brightness of the screen.
To automatically set the
brightness to the preset
low setting, press Option,
and then press Right Shift.
1. Press Option
, and then press Backlight
.
2. Press Left and Right to adjust the brightness.
3. Select Done.
Changing the screen text size
You can change the screen font in Calendar, Contacts, Memos, Messaging, and Tasks.
The font styles may vary between applications.
1. Open the application in which you want to change the font.
2. Open the menus
.
3. Select Options, and then select Font.
4. Select a font style.
A. Small font
B. Small bold font
C. Large font
D. Large bold font
5. Select OK.
186 :: Display and appearance
Setting date and time formats
Formats Preferences enables you to select number conventions based on geographic
regions. For example, in the United Kingdom, time often is expressed using a 24-hour
clock. In the United States, time is expressed using a 12-hour clock with an AM or PM
suffix. All the built-in applications on your smartphone use the Formats Preferences
settings.
The Week starts setting
controls the Day, Week,
Month, Year, and List Views
in Calendar and all other
aspects of your
1. Go to Applications
2. Select Formats.
3. Set any of the following preferences:
and select Prefs
.
•
Preset to: The standard number conventions for
your country. When you select a country, the other
Formats Preferences are automatically set to that
country’s conventions. You can also edit each
option individually.
smartphone that display a
calendar.
•
•
•
•
Time: The time format. Select HH:MM to display a 24-hour clock.
Date: The date format.
Week starts: The first day of the week (usually Sunday or Monday).
Numbers: The format for numbers with decimal points and commas.
4. Select Done.
Display and appearance :: 187
Aligning the screen
Occasionally, your smartphone screen may need to be readjusted. If this occurs, you
may see the wrong feature being activated when you tap the screen. To fix the
problem, you can align the screen any time.
1. Go to Applications
2. Select Touchscreen.
and select Prefs
.
You can also set the
3. Follow the onscreen instructions.
4. Select Done.
wallpaper for the Main View
in the Phone application
(see “Selecting wallpaper
for the Phone application”
on page 66) and the
Changing the system color scheme
1. Go to Applications
2. Select Color Theme.
3. Select a color scheme.
4. Select Done.
and select Prefs
.
background for the
Calendar’s Agenda View
(see “Customizing display
options for your calendar”
on page 153).
188 :: Display and appearance
Applications settings
Arranging applications by category
You can assign an application to a category and then display a specific category of
applications in the Applications View.
The Applications View
displays each application
as an icon, or you can view
them as a list. From
Applications, open the
menus and select Options
and then Preferences.
Select the View By pick list
and select List, and then
select OK.
1. Go to Applications
2. Open the menus
.
.
3. Select Category on the App menu.
4. Select the pick list next to each application and select a category.
5. Select Done.
Displaying applications by category
Do one of the following:
•
•
Press Applications
repeatedly to cycle through the categories.
To create a new category,
select the category pick list
and select Edit Categories.
Select New, and then enter
the category name. Select
OK to close the dialog box,
and then select OK.
Select the category pick list at the top of the screen and select a category.
Applications settings :: 189
Reassigning buttons
Buttons Preferences lets you select which applications are associated with the quick
buttons on your smartphone.
We recommend that you leave the primary button assignments on the factory
settings until you become comfortable with the features of your smartphone. If you do
change them, remember that the directions in this guide, as well as other help
features, may refer to the original settings.
You can also pick an
application to open with the
Sync button on the USB
sync cable.
1. Go to Applications
2. Select Buttons.
and select Prefs
.
3. Select the pick list next to the button or key
combination you want to re-assign and select an
application.
4. Select Done.
To restore all the buttons
and key combinations to
their factory settings, select
Default.
Setting default applications
Sometimes, one application looks for another
application to handle information (for example, a mail
application might open a browser when you select a link
in an email message).
1. Go to Applications
2. Select Default Apps.
and select Prefs
.
3. Select each pick list and select the application you
want to associate with that function.
4. Select Done.
190 :: Applications settings
Locking your phone and info
Your Treo smartphone includes several features to protect your phone
from inadvertent use and keep your information private. You can lock any of the
following features on your phone:
To avoid accidentally
•
•
•
Keyboard: You can use the Keyguard feature to disable the keyboard and all
buttons to prevent accidental presses in your bag or pocket.
Screen: You can disable the screen’s touch-sensitive feature during an active call
or call alert.
Phone: You can use the Phone Lock feature to set your phone to require a
password to make calls. The built-in security software lets you make emergency
calls even if your phone is locked.
pressing onscreen buttons
while you’re holding the
phone up to your ear to
speak, you can disable the
screen’s touch-sensitive
feature during active calls.
When the screen’s touch-
sensitive feature is
disabled, you must use the
5-way navigator to access
the buttons on the Active
call screen. (See “Locking
your screen” on page 192).
•
•
Phone: You can set phone to require a password for you to see any information on
your smartphone.
Entries: You can mask or hide entries marked as private and set your phone to
require a password for viewing them.
Locking your keyboard (Keyguard)
Your smartphone includes a feature that locks the keyboard so that you don’t
accidentally press buttons or activate screen items while the phone is in a pocket or
bag.
1. With the smartphone screen on, press Option
enable Keyguard.
and the Power/End
button to
2. To disable Keyguard, press Center
.
Locking your phone and info :: 191
Locking your screen
Auto-Keyguard lets you automatically lock the keyboard after a period of inactivity.
1. Go to Applications
2. Select Keyguard.
and select Prefs
.
3. Set either of the following preferences:
•
•
Auto-Keyguard: The period of inactivity that passes before the keyboard
automatically locks.
Disable touchscreen when: The conditions that disable the screen’s touch-
sensitive feature.
To change your password,
select the Password box,
enter your current
password, and then enter
the new password. To
delete your password,
select the Password box,
and then select Unassign.
4. Select Done.
Locking your phone (Phone Lock)
You can lock your SIM card to prevent unauthorized use of your mobile account.
When your SIM card is locked, you must enter the correct PIN to unlock it, even if you
move it to a different phone.
Important: If your SIM card
is locked and you enter the
wrong PIN more than three
times, your SIM will be
blocked, and you must call
Cingular Wireless for your
unique PUK (PIN unlock
key).
1. Press Phone/Send
2. Open the menus
.
.
3. Select Options, and then select Phone Lock.
4. Check the Lock SIM box.
5. When prompted, enter the current PIN and select OK. (Unless you changed
your PIN, enter the default PIN, provided with Cingular Wireless’s
account materials.)
6. If you want to change the PIN, select Change PIN, enter a new PIN, and then
select OK. Repeat this step to verify the new PIN.
7. Turn your phone off to activate the phone lock feature.
8. To turn your phone on again, press and hold the Power/End button , enter your
PIN, and then select OK to unlock your phone.
Your SIM card locks again when you turn off your phone and then turn it back on.
192 :: Locking your phone and info
To permanently unlock your SIM card:
1. Press Phone/Send
2. Open the menus
.
.
3. Select Options, and then select Phone Lock.
4. Uncheck the Lock SIM box.
5. When prompted, enter the current PIN and select OK.
Important: If you lock your
system, you must enter the
exact password to unlock
it. If you forget the
password, you need to
perform a hard reset to
resume using your
Locking your smartphone
To protect your personal information, you can lock your smartphone so that you need
to enter your password to access any of your information or use other features of
your smartphone.
1. Go to Applications
and select Security
.
smartphone. Performing a
hard reset deletes all the
entries in your smartphone.
However, you can restore
all previously synchronized
info the next time you sync
(see “Synchronizing
2. Select the Password box.
3. Assign a password and a password hint.
4. Select the Auto Lock Device box.
5. When prompted, enter your password.
6. Select one of the following options:
•
•
Never: Prevents your smartphone from locking automatically.
On power off: Locks your smartphone when you turn off the screen, or when it
shuts off with the Auto-off feature.
information” on page 28).
To lock your system
manually, select Lock &
Turn Off, and then select
Off & Lock.
•
•
At a preset time: Locks your smartphone at a specific time of day.
After a preset delay: Locks your smartphone after a period of inactivity.
7. Select O K.
Locking your phone and info :: 193
8. Do one of the following:
•
•
Select Lock & Turn Off to lock your smartphone immediately.
Press Applications
smartphone
to accept your settings and continue using your
Setting Owner Preferences
You can use Owner Preferences to record information that you want to associate with
your smartphone, such as your name, company name, and phone number. If you lock
your device, the Owner Preferences information appears on the screen that requests
your password to unlock it, and you must also enter your password to change the
Owner Preferences information.
1. Go to Applications
2. Select Owner.
and select Prefs
.
3. If you assigned a password with the Security application, select Unlock, enter
your password, and then select OK to continue.
4. Enter the text that you want to appear in the Owner Preferences screen.
194 :: Locking your phone and info
5. Select Done.
As a security measure,
masked Contacts entries
are temporarily hidden
when you perform a
search. So, you will not see
a placeholder for masked
entries when viewing the
results of a Lookup or Find
request.
Working with private entries
In most applications you can mark individual entries as private. All private entries
remain visible and accessible until you select the Security setting to hide or mask
them. When you hide entries, they do not appear anywhere in the application. When
you mask entries, a visual placeholder appears where the entry would normally
appear. If you define a system password, you must enter it to display private entries. If
you do not define a system password, you (or anyone else) can reveal private entries
without a password.
1. Display the entry that you want to mark private.
2. Select Details.
3. Check the Private box.
4. Select OK.
Hiding or masking all private records
Make sure the entries you want to mask are marked private.
1. Go to Applications
and select Security
.
2. Select the Current Privacy pick list and select either Hide Records or Mask
Records.
Locking your phone and info :: 195
Viewing all private records
Make sure the entries you want to mask are marked private.
1. Go to Applications
and select Security
.
2. Select the Current Privacy pick list and select Show Records.
3. If the Show Private Records dialog box appears, enter your password, and then
select OK.
Viewing private entries in a specific application
Open the application that contains the private entries you want to display.
1. Open the menus
.
2. Select Options, and then select Security.
3. Select the Current Privacy pick list and select Show Records.
4. Select OK.
®
Security and Palm Desktop software (Windows)
The Windows version of Palm Desktop software observes the security password for
your smartphone. If you forget your smartphone password, you cannot view your
information in Palm Desktop. You can change your password, but all entries marked
as private will be deleted. You can restore these entries the next time you sync.
1. Go to Applications
and select Security
.
2. Select the Password box.
3. Select the Lost Password box.
4. Select Yes.
If you want additional security for Palm Desktop files, you may wish to purchase a
third-party solution.
196 :: Locking your phone and info
Connecting to a virtual private network
If you want to use your smartphone to access your corporate email account or other
files on your corporate server, you may need to set up a virtual private network (VPN)
on your smartphone. A VPN enables you to log in to your corporate server through the
company's firewall (security layer). Without a VPN, you cannot break through the
firewall to gain access to the server.
You need to set up a VPN to access a corporate server in either of the following
two situations:
The Auto Sync feature in
the VersaMail application
®
may not work with a VPN
connection.
•
•
Your company's wireless local area network (LAN) is located outside the firewall.
Your company's wireless LAN is located inside the firewall, but you are trying to
access the network from outside the firewall (for example, from a public location
or at home).
Check with your company's system administrator to see if a VPN is required to
access the corporate network. If you need a VPN, you must purchase and install a
third-party VPN client to use this feature.
1. Install your third-party VPN client. See “Installing applications” on page 169
for details.
2. Go to Applications
3. Select VPN.
and select Prefs
.
4. Enter the settings provided by your corporate system administrator.
Locking your phone and info :: 197
System settings
Setting the date and time
Date & Time Preferences enables you to set the time, date, time zone, and Daylight
Savings Time setting for your smartphone.
You can check the Enable
Local Network box to
synchronize the date and
time on your phone with
the network. Then
whenever your phone is on
and you are inside a
coverage area, the date and
time are updated.
1. Go to Applications
2. Select Date & Time.
and select Prefs
.
3. Uncheck the Enable Local Network Time box.
4. Select the Location pick list and select the city
closest to your current location. If a nearby city is
not on the list, follow these steps to add a city:
•
•
•
Select Edit List.
Select Add.
Select a city in your time zone, and then
select OK.
•
•
If necessary modify any of the settings in the Edit Location dialog box.
Select OK.
5. Select the Set Date box. Highlight the current year, month, and date, and then
press Center to set the date.
6. Select the Set Time box, and then select the current time.
7. Select OK.
8. Select the Daylight Saving pick list and select On or Off.
9. Select Done.
198 :: System settings
Optimizing power settings
1. Go to Applications
2. Select Power.
and select Prefs
.
3. Set any of the following preferences:
•
•
Auto-off After: The time that elapses before your screen turns off automatically.
Beam Receive: The setting for whether you want your smartphone to receive
beamed information.
4. Select Done.
System settings :: 199
Trouble upgrading?
If you experience problems with your Treo™ 650 smartphone after performing the
upgrade steps in this guide, you may have incompatible applications or settings that
were not quarantined during the installation process. These files reside in your
Backup subfolder. Incompatible applications or settings can lead to numerous issues,
including system resets and freezes. If you experience problems after upgrading,
follow these steps to correct the problem:
Always use the same
language for your
smartphone, your operating
system, and your desktop
software. Otherwise, you
may lose information or
have difficulty with
synchronization. Support is
not provided for mix-and-
match language setups.
1. Locate your user folder on your computer:
•
Windows: If your username is one word, your user folder name is the same as
your username. If your username is two words, your user folder name consists
of the first six characters of the second word of your username followed by the
first letter of the first word. For example, if your username is John Smith, your
user folder is called SmithJ. Your user folder is usually located inside one of the
following folders:
Some third-party utilities
allow you to back up your
old device’s information
onto an expansion card,
and then transfer the
•
•
C:\Program Files\palmOne\
•
•
C:\Program Files\Palm\
C:\Program Files\Handspring\
Mac: Your user folder name is the same as your username and is usually found
in this location:
information to your
smartphone. We do not
recommend this method
because any incompatible
applications are also
(Mac hard drive) : Users : (Your Mac username) : Documents : Palm : Users.
2. Make a copy of your user folder and store it in a safe place.
•
•
Windows: Copy the folder, and then paste it to your Windows desktop.
Mac: Select the folder, and then Option-drag it to your Mac desktop.
transferred to your Treo.
3. Confirm that your copy includes the Backup subfolder and that all the files in the
original Backup subfolder are also in the copy of the Backup subfolder.
4. Delete all files from the original Backup subfolder.
202 :: Trouble upgrading?
5. Perform a hard reset on your smartphone. See “Resetting your smartphone” on
page 205 for instructions.
6. Sync your smartphone with your new desktop software; be sure to select your
existing username.
7. Reinstall third-party applications from the copy of your Backup subfolder. (See
“Installing applications” on page 169 for instructions.) We recommend that you
install one application at a time to help you identify the application that caused the
problem. We also recommend that you DO NOT install any applications that fall
into any of the following categories:
•
•
•
•
•
Modify phone functions, such as ring tones, dialing, or caller ID
Replace organizer applications, such as contacts or calender
Set data connection features, such as activating or ending data connections
Web clipping applications or files, such as PQA files
Instant Messaging applications
If you want to continue using these types of applications, please contact the third-
party developer for software updates and information about compatibility with your
smartphone.
Trouble upgrading? :: 203
Trouble installing the desktop
software?
If you are having trouble installing the desktop software, you may have the wrong
version of the software or some of your computer’s resources may be unavailable.
Follow these steps to retry the installation.
1. Make sure your computer profile includes administrator rights to install software.
In large organizations, these are usually granted by the system administrator.
2. Restart your computer.
3. Quit any active applications, including virus scanners and Internet security
applications.
4. Make sure you’re installing the version of the software that came with your
smartphone on the Software Installation CD. Other versions may not work with this
smartphone.
The Software Installation
CD installs the software
that lets you synchronize
with Palm Desktop
software or Microsoft
Outlook for Windows. If you
want to synchronize with a
different personal
information manager (PIM),
you must install a third-
party solution. Contact the
PIM’s author or vendor to
learn if software is available
for your smartphone.
5. Insert the Software Installation CD to restart the installation.
Always use the same
language for your
smartphone, your operating
system, and your desktop
software. Otherwise, you
may lose information or
have difficulty with
synchronization. Support is
not provided for
mismatched language
setups.
204 :: Trouble installing the desktop software?
Resetting your smartphone
Performing a soft reset
A soft reset is similar to restarting a computer. If your smartphone is not responding or
you have trouble synchronizing with your computer, a soft reset may help.
1. Press the Battery Door Release button and slide the battery door downward
to remove it from your smartphone.
If you need to perform a
system reset and disable
conflicting applications,
always end the process
with a soft reset. This
returns your Treo to normal
operation.
2. Use the stylus tip to gently press the reset button on the back of your smartphone.
Performing a system reset
A system reset, also called a safe or warm reset, tells your smartphone to stop what
it’s doing and start over again without loading any system extras. If your smartphone
loops or freezes during a soft reset, a system reset may help. Performing a system
reset allows you to get out of an endless loop in order to uninstall a third-party
application causing the looping.
Resetting your smartphone :: 205
1. Press the Battery Door Release button and slide the battery door downward
to remove it from your smartphone.
2. While pressing and holding Up , use the tip of the stylus to gently press
the reset button on the back of your smartphone.
3. When the Palm Powered logo appears, release Up
.
4. Delete the third-party application that you suspect is causing the problem.
5. Perform a soft reset. The wireless features of your smartphone are not available
until you complete this step.
Some third-party
applications do not create a
backup on your computer
when you synchronize. If
you perform a hard reset,
you may lose data in these
applications and you will
need to reinstall the
application after the hard
reset. Please contact the
developer to find out which
data is backed up during
synchronization.
Performing a hard reset
A hard reset erases all information and third-party software on your smartphone.
Never perform a hard reset without first trying a soft reset and a system reset. You
can restore previously synchronized information the next time you sync.
A hard reset can tell you whether a problem stems from your smartphone or from
an application installed on it. If you do not experience the problem after you perform a
hard reset, the problem may be related to software you installed. See “Third-party
applications” on page 226 for suggestions on diagnosing third-party software issues.
1. Press the Battery Door Release button and slide the battery door downward to
remove it from your smartphone.
2. While pressing and holding Power/End , use the tip of the stylus to gently
press the reset button on the back of your smartphone.
3. Continue pressing and holding Power/End . First the palmOne logo appears
with a progress bar, and then the circular Palm Powered logo appears. When the
circular Palm Powered logo appears, release Power/End
4. When the “Erase all data?” prompt appears, press Up
.
to confirm the hard reset.
5. If a language selection screen appears, select the same language you selected for
your desktop software.
206 :: Resetting your smartphone
Replacing the battery
Your Treo™ 650 smartphone comes with a replaceable battery. Be sure to use a
replacement battery that is compatible with smartphone.
1. Press Power/End
to turn off the screen.
Be sure to dispose of your
old battery properly. In
some areas, disposal in
household or business
trash is prohibited.
2. Press the Battery Door Release button and slide the battery door downward
to remove it from your smartphone.
3. Place a finger in the notch next to the battery and lift the battery up at a 45 degree
angle.
4. Align the metal contacts on the battery with the contacts inside the battery
compartment.
5. Insert the battery into the compartment at a 45 degree angle, pressing it into
place. Slide the battery door onto the back of the smartphone until it clicks into
place.
6. Wait for your smartphone to turn on, and then enable the network time or set the
date and time when prompted.
Replacing the battery :: 207
A
B
D
C
A. Battery Door Release button
B. Battery contacts
C. Notch
D. Phone contacts
208 :: Replacing the battery
Screen
The screen appears blank
1. When a call lasts longer than one minute, the screen automatically turns off.
Press any key except Power/End to wake up the screen. Pressing Power/End
hangs up the call.
2. Look closely at the screen. If you can see a dim image, try adjusting the
screen brightness (see “Adjusting the brightness” on page 186).
3. If that doesn’t work, perform a soft reset (see “Performing a soft reset” on
page 205).
To find carrying cases that
visit www.palmOne.com.
4. If that doesn’t work, connect the smartphone to the AC charger (see “Charging the
battery” on page 14) and perform a soft reset again.
5. If that doesn’t work, perform a hard reset (see “Performing a hard reset” on
page 206).
The screen doesn’t respond accurately to taps or activates
wrong features
1. Go to Applications
2. Select Touchscreen.
and select Prefs
.
3. Follow the onscreen instructions to align the screen.
4. Select Done.
Screen :: 209
Network connection
Signal strength is weak
1. If you’re standing, move about 10 feet in any direction.
2. If you’re in a building, move near a window. Open any metal blinds.
3. If you’re in a building, move outdoors or to a more open area.
4. If you’re outdoors, move away from large buildings, trees, or electrical wires.
5. If you’re in a vehicle, move your smartphone level with a window.
Become familiar with low
coverage areas where you
live, commute, work, and
play. Then you will know
when to expect signal
strength issues.
My smartphone won’t connect to the mobile network
1. Try the suggestions above for weak signals.
2. Turn off your phone and turn it on again (see “Turning your phone on and off” on
page 18).
3. Remove the SIM card and re-insert it (see “Inserting the SIM card” on page 17).
4. Perform a soft reset (see “Performing a soft reset” on page 205).
My smartphone hangs up when I hold it to my ear
You may be accidentally pressing the onscreen Hang Up button with your cheek.
Try holding the phone so your face doesn’t press against the screen. If this is not
convenient, you may want to disable the screen’s touch-sensitive feature during
active calls (see “Locking your screen” on page 192).
My smartphone seems to turn off by itself
If a system error and reset occur, your smartphone automatically turns the phone on if
it was on before the reset. However, if your smartphone can’t determine if your phone
was on before the reset, it does not automatically turn on the phone (see “Turning
your phone on and off” on page 18).
210 :: Network connection
My smartphone makes or answers calls when it’s in a briefcase or
pocket
Items in your briefcase or pocket may be pressing the onscreen Answer button or
otherwise activating screen items. If this happens, be sure to press Power/End
turn off the screen before placing your smartphone in a briefcase or pocket. You may
also want to disable the screen’s touch-sensitive feature during incoming calls (see
“Locking your screen” on page 192).
to
I can’t tell if data services are available
When your phone is on, the following icons appear in the title bar in the Main View of
the Phone application and the Applications View to indicate whether data services are
available and whether a data connection is active:
Your phone is on and a GPRS or EDGE network is within range.
Your phone is on but not connected to a GPRS or EDGE network.
Your phone is connected to a GPRS or EDGE network. When the
arrows above the signal bars are green, you can still receive calls.
Your phone is actively using a dial-up, circuit-switched data (CSD)
connection. When the arrows above the signal bars are black, you
cannot make a call unless you interrupt the data connection. You
can still receive calls.
If your phone is on and none of these icons are displayed, then data services are not
available in your current location.
Network connection :: 211
My smartphone won’t connect to the Internet
Your smartphone supports GPRS and EDGE wireless data networks. To connect to
the Internet, you must subscribe to and activate GPRS or EDGE data services with
Cingular Wireless.
Contact Cingular Wireless to verify that your subscription plan includes high-speed
data services and that these services have been correctly activated. Cingular Wireless
should also be able to tell you if there are any outages in your location.
Also, confirm that the DUN
setting is turned off in the
Bluetooth application
(see “Enabling DUN on
your smartphone” on
page 126).
1. Press and hold the Power/End button
to turn off your phone. Then press
®
and hold the same button to turn it back on again.
2. Press Phone
and look for an icon in the title bar to indicate that you data
services are available. See “I can’t tell if data services are available” on page 211
for a description of icons.
3. If you see these icons, you are in a data coverage area. Try connecting to the
Internet again. If you do not see either of these icons, go to Applications
and
select Prefs
, and continue with the following steps.
4. Select Network.
5. If the Service field says Untitled, select the Service pick list and select the
appropriate data service.
6. Select Connect.
7. If the connection is successful, go the web browser. If you still can’t make a
connection, perform a soft reset (see “Performing a soft reset” on page 205).
8. If your phone did not turn on automatically, press and hold the Power/End
button to turn on your phone, and try connecting to the Internet.
212 :: Network connection
I can’t send or receive text or multimedia messages
•
Make sure the SIM card is inserted correctly (see “Inserting the SIM card” on
page 17) and your phone is turned on (see “Turning your smartphone on and off”
on page 18).
•
Contact Cingular Wireless to verify that your plan includes messaging services, that
these services have been correctly activated, and that they are available at your
location (Cingular Wireless should be able to tell you if messaging services have
been experiencing transmission delays).
•
If possible, contact the recipient of the message, and make sure the receiving
device can handle the type of file that is being sent.
•
•
Confirm that the DUN setting is turned off in the Bluetooth® application (see
“Enabling DUN on your smartphone” on page 126).
If a message arrives but does not display an alert, perform a soft reset
(see “Performing a soft reset” on page 205).
I can’t make or receive calls using a hands-free device
with Bluetooth technology
Check all of the following:
•
•
The Bluetooth setting is turned on in the Bluetooth application.
Your hands-free device with Bluetooth wireless technology is charged and
turned on.
•
•
Move the smartphone and hands-free device closer to each other.
Confirm that the DUN setting is turned off in the Bluetooth® application (see
“Enabling DUN on your smartphone” on page 126).
The Bluetooth application screen is closed.
•
Network connection :: 213
My computer does not appear on the Trusted Devices screen
•
If you select Add Device and your computer does not appear on the list, select
Find More.
•
Make sure that the computer’s Bluetooth setting is on and that the computer is
discoverable. Check with your computer manufacturer for help with locating and
changing these settings.
•
Select Find More on the Trusted Devices screen.
I get a message that there is an error creating a DUN connection
with my smartphone
•
Re-create the trusted pair between your smartphone and your computer (see
“Creating a trusted pair between your smartphone and your computer” on
page 123).
•
Make sure that the Bluetooth DUN setting on your smartphone is on (see
“Enabling DUN on your smartphone” on page 126).
I get an Error 691 message when trying to connect
This error usually is followed by a text message indicating that your username or
password is incorrect. Check your username/password and try to connect again.
214 :: Dial-up networking
Synchronization
Synchronization lets you back up your smartphone’s information onto your computer. If
you ever need to perform a hard reset or otherwise erase all your information on your
smartphone, you can synchronize your smartphone with your computer to restore the
info. To make sure you always have an up-to-date backup of your info; synchronize
frequently.
Every device needs a
unique name. Never
synchronize more than one
device to the same
username on your
computer.
Before you attempt to synchronize, make sure you’ve installed the desktop
synchronization software from the Software Installation CD.
Palm Desktop does not respond to a synchronization attempt
1. Make sure that the USB sync cable is securely connected to the USB port on your
computer and on the bottom of your smartphone (see “Setting up your computer”
on page 21).
2. Make sure that HotSync® Manager is running:
•
Windows: Right-click the HotSync Manager icon
in the taskbar in the
lower-right corner of your computer screen, and make sure that Local USB is
checked. If you don’t see the HotSync Manager icon, click Start, select
Programs, select palmOne, and then select HotSync Manager.
•
Mac: Find the Palm folder on your Mac hard drive. Double-click the HotSync
Manager icon
in the Palm folder. In the Connection Settings panel, set the
Local Setup Port to palmOne USB.
Synchronization :: 215
3. Synchronize. If the synchronization is successful, you do not need to complete the
remaining steps.
4. Perform a soft reset (see “Performing a soft reset” on page 205).
5. Synchronize. If the synchronization is successful, you do not need to complete the
remaining steps.
6. If problems persist and you’re synchronizing through a USB hub, try connecting the
sync cable to a different USB port or directly to your computer’s built-in USB port.
7. Synchronize. If the synchronization is successful, you do not need to complete the
remaining steps.
8. On a Windows computer, uninstall palmOne software. Click Start, select Settings,
select Control Panel, select Add or Remove Programs, select Palm Desktop
software, and then click Change/Remove.
Palm Desktop software for
Mac does not provide an
automated uninstaller
option. For assistance with
uninstalling Palm Desktop
from a Mac computer, go
to www.palm.com/support.
9. Reboot your computer and reinstall the software that from the Software
Installation CD that came with your smartphone.
Synchronization starts but stops without finishing
If you upgraded from a previous Palm Powered device or received a system error,
such as Sys0505, there may be conflicts with software on your smartphone.
1. Locate your Backup folder and rename the folder (e.g. BackupOld):
•
•
Windows: C:\Program Files\palmOne\username
Mac: Mac HD\Applications\palmOne\Users\username
2. Synchronize.
3. Manually reinstall any third-party applications you want on your smartphone. If
necessary, use the items in the old Backup folder you moved.
4. (Windows only) If the Windows New Hardware Wizard appears, the synchronization
process may be timing out before the wizard completes its job. Follow all
instructions in the New Hardware Wizard, and synchronize again.
5. Uninstall palmOne software.
6. Reboot your computer.
7. Reinstall the Software Installation CD that came with your smartphone.
216 :: Synchronization
Synchronization finishes but info doesn’t appear where it should
1. Make sure you’re synchronizing with the intended desktop personal information
manager (PIM). The Software Installation CD lets you synchronize with
Palm Desktop or Microsoft Outlook for Windows. If you use a different PIM, you
will need to install third-party software to synchronize. Consult the company that
makes the PIM for more information.
2. If there are multiple Palm Powered devices synchronizing with your computer,
make sure you are synchronizing with the correct username. If info is not
appearing in Palm Desktop, make sure the correct username is selected in the
toolbar of Palm Desktop.
3. Open HotSync Manager on your computer, and make sure the necessary conduits
are set to Synchronize the files.
4. Uninstall palmOne software, then reboot your computer and reinstall the software
from the Software Installation CD that came with your smartphone.
5. (Outlook only) With the included software, your smartphone can synchronize with
the root folders of Contacts, Calendar, Tasks, and Notes. If you want to synchronize
with a global Exchange Address Book, you must copy the addresses to your local
Contacts list in Outlook (right-click the addresses and select Add to Personal
Address Book).
6. (Outlook only) Outlook subfolders and public folders are not accessible with the
included software. You may wish to use a third-party solution instead.
7. (Outlook only) If you’re trying to synchronize offline, be sure to set your Outlook
Calendar, Contacts, Notes, and Tasks to be available offline.
Synchronization :: 217
I have duplicate entries in Microsoft Outlook after I sync
1. Open Microsoft Outlook and delete the duplicate entries.
2. Manually enter information you've added to your smartphone for the affected
application since the last time you synchronized.
3. Go to the conduit dialog box for the affected application, and select Desktop
overwrites handheld.
4. Synchronize your phone and your computer.
5. Go to the conduit dialog box you selected in step 3, and select Synchronize
the files.
My appointments show up in the wrong time slot after I sync
If you create an appointment in the wrong time zone (i.e., your desktop was set to the
wrong time zone), it shows up in the wrong time zone on your smartphone. To be safe,
enable local network time and avoid assigning time zones to your appointments.
If you're using Microsoft Outlook:
1. Make sure that you installed the Microsoft Outlook conduit that came with
your Treo 650 smartphone. If you're not sure whether this software is installed,
reinstall it.
2. Open Microsoft Outlook and correct the wrong entries.
3. Manually enter Calendar information you've added to your phone since the last
time you synchronized.
4. Go to the Calendar conduit dialog box, and select Desktop overwrites handheld.
5. Synchronize your phone and your computer.
6. Go to the conduit dialog box, and select Synchronize the files.
You should now be able to assign time zones to your events without encountering
this problem.
218 :: Synchronization
If you're using Palm Desktop software:
1. On your phone, press Calendar
2. Open the menus
.
.
3. Select Options, and then select Preferences.
4. Uncheck the New events use time zones box (if it's checked).
5. On your computer, open Palm Desktop software and correct the wrong entries.
6. Manually enter any information you've added to your phone since the last time
you synchronized.
7. Go to the Calendar conduit dialog box, and select Desktop overwrites handheld.
8. Synchronize your phone and your computer.
9. Go to the conduit dialog box, and select Synchronize the files.
To avoid this problem in the future, do not assign time zones to your events.
Palm Desktop software does not support time zones.
Synchronization :: 219
Email
I have problems using my account on my smartphone
Occasionally you may experience problems using an email account after you set it up.
If you followed the account setup procedure and are experiencing problems using the
account, verify that the account complies with your email provider’s requirements by
following these steps:
•
•
Verify both your password and your username for your email account.
Some email service providers require you to be on their network to use your email
account. If this is the case, be sure to use your provider's network as the
connection type for the account.
•
•
Some email service providers have other requirements specific to their service. For
example, Yahoo! requires you to set up POP mail forwarding for your Yahoo!
account to download email messages to your phone. Check with your service
provider to see if any provider-specific requirements exist.
Service provider settings frequently change. If your email account was working but
you are currently experiencing problems, check with your service provider to see if
any of the account settings have changed.
I have problems sending and receiving email
Short periods of time when email is unavailable are common due to server problems
or poor wireless coverage. If you have problems sending or receiving mail for an
extended period of time, check with your ISP or email service provider to verify that
the service is working properly.
220 :: Email
Auto Sync is not working
If Auto Sync is occurring and you turn your phone off or the connection to your email
service provider is disconnected, the Auto Sync fails.
I have problems sending email
If you are able to receive email messages but cannot send them, try these steps,
in turn:
•
Make sure your email provider allows you to access email on a wireless phone.
Several providers, like Hotmail, do not offer this option at all; other providers require
an upgrade to access email on a wireless phone.
•
•
Turn on ESMTP. Many services require authenticated access, or ESMTP, to use
their SMTP servers. See the User Guide for the VersaMail Application for details.
Contact your email provider to find out the name of the outgoing mail server to use.
Many ISPs, such as cable companies, require that you have an Internet connection
to their network to send email through their servers. In this case, you can almost
always receive email from these accounts, but if you want to send email, you must
send it through another server.
I have problems synchronizing messages on my smartphone with
messages on my computer
Make sure you have chosen the same settings for the account on both your
smartphone and your computer. For example, if the account is set up on your
smartphone to use the POP protocol, check the HotSync Manager on your computer
to make sure that POP is selected as the protocol for that account.
Email :: 221
My vCard or vCal email attachment isn’t forwarding correctly
Palm Desktop software provides several features that work with email client software
on a Windows computer. For these features to work correctly, the email client software
must be properly set up. Follow these steps to check the settings:
1. Click Start on your computer, and then select Settings.
2. Select Control Panel.
3. Select Internet Options, and then click the Programs tab.
4. Make sure that the email field is set to the correct email client software.
5. Click OK.
6. Start the email client software and make sure it is configured as the default MAPI
client. Consult the documentation for your desktop email application for more
information.
After I get messages, either manually or through Auto Sync,
messages disappear from my Inbox
If you have an account that uses Microsoft Exchange ActiveSync®, when you perform
an Auto Sync, the last seven days’ worth of email messages are downloaded from
your mail server to your Inbox. All messages older than seven days are deleted from
your Inbox; they are not, however, deleted on the server.
You can change the setting in VersaMail® preferences to download fewer than seven
days’ worth of messages (in which case, more-recent messages will be deleted from
your Inbox), or to downloaded all messages regardless of the date (in which case all
messages will continue to appear in your Inbox).
222 :: Email
I am using Microsoft Exchange ActiveSync, but the last seven
days of email messages and Calendar events are not downloading
to my smartphone
Check with your system administrator to obtain the name of the mail server that offers
you wireless access to the corporate mail system. If you cannot obtain the name of
this server (some companies do not give it out, because they do not want wireless
access to their servers), you cannot synchronize email messages and Calendar events
with the server using Microsoft Exchange ActiveSync.
Email :: 223
Web
I can’t access a page
First, make sure you have Internet access: Open the Web browser and try to view a
web page you’ve loaded before. To ensure you’re viewing the page directly from the
Treo can open your email
application when you select
an email address on a web
page. If nothing happens
when you select the link,
try setting up your email
application first.
Internet, open the menus
confirming your Internet connection, try to view the page in question again. If it comes
up blank, open the menus , select Go, and then select Refresh.
, and then select Connect on the Page menu. After
If you’re still having trouble, the page may contain elements that are not supported
by the Web browser. These include Flash, Shockwave, VBScript, WML script, and
other plugins.
www.palmOne.com/us/support). If the Web browser can’t follow the redirect, try using
the Web browser.
An image or map displays too small on the smartphone screen
The Web browser has two modes: Optimized and Wide Page. Optimized Mode resizes
all images and page elements to fit in a single column on the smartphone screen.
Switch to Wide Page Mode to see the full-size image (see “Viewing a web page” on
page 116).
A secure site refuses to permit a transaction
Some websites don’t support certain browsers for transactions. Please contact the
site’s webmaster to make sure the site allows transactions using the Web browser.
224 :: Web
Camera
Here are some tips for taking good photos with the built-in camera:
•
•
Clean the camera’s lens with a soft, lint-free cloth.
Take photos in bright lighting conditions. Low-light images may be grainy, due
to the sensitivity of the camera.
Hold the camera as still as possible. You may want to support your photo-taking
arm against your body or a stationary object (such as a wall).
Keep the subject of the photos still. Exposure time is longer with lower light levels,
so you may see a blur.
For best results, verify that you have the brightest light source coming from behind
you, lighting the subject’s face. Avoid taking indoor photos with the subject in front
of a window or light.
Photos are 16-bit color at a
maximum of 640 x 480
pixels (0.3 megapixels) in
VGA resolution or 320 x
240 pixels in QVGA
•
•
•
resolution. Videos are
352 x 288 pixels in CIF
resolution or 176 x 144
pixels QCIF in resolution.
•
Make sure the subject is at least 18 inches away from the camera to ensure
good focus.
Remember, when you synchronize, your Camera images are stored in the My
Pictures/palmOne Photos folder on your hard drive (see “Viewing photos and videos
on your computer” on page 138).
The Camera preview image looks strange
Some third-party applications overwrite the smartphone’s color settings with their own
8-bit color settings. This can affect the Camera Preview Mode. Delete third-party
applications one by one until the preview image improves.
Camera :: 225
Third-party applications
Sometimes, third-party applications can cause conflicts on your smartphone. Third-
party applications that modify wireless features may require extra troubleshooting. If
you recently installed an application and your smartphone seems to be stuck, try the
following:
1. Perform a soft reset (see “Performing a soft reset” on page 205).
2. If the problem persists, perform a system reset (see “Performing a system reset” on
page 205).
3. Delete the most recently installed application from your smartphone (see
“Removing applications” on page 171).
4. If the problem persists, perform another system reset.
Remember, not all third-
party applications were
written with the Treo
keyboard and 5-way
navigator in mind. You may
encounter strange behavior
or errors in these
applications if you use the
keyboard and 5-way
navigator.
5. If possible, synchronize to backup your most recent info.
6. If you’re unable to perform the steps above or the problem persists, locate your
Backup folder on your computer and rename the folder (e.g. BackupOld):
•
•
Windows: C:\Program Files\palmOne\username
Mac: Mac HD\Applications\palmOne\Users\username
7. Perform a hard reset (see “Performing a hard reset” on page 206).
8. Synchronize to restore the info in your built-in applications.
9. If the problem is resolved, begin reinstalling your third-party applications one at a
time: double-click a single file in the original Backup folder that you renamed.
10.If the problem recurs, delete the last application you installed and report the
problem to its developer.
Getting more help
Contact the author or vendor of any third-party software if you require further
assistance.
226 :: Third-party applications
Error messages
Your smartphone is designed to minimize interruptions when a system error occurs. If
your smartphone encounters a system error, it automatically resets itself and resumes
functioning as normal. If possible, it even turns your phone back on if it was on before
the error occurred.
Sometimes, you might want to know more about an error. Your smartphone uses a
special interface to show error messages in greater detail.
1. Press Phone/Send
2. Press Center , and then select Dial Pad.
3. Enter # * 377, and then press Phone/Send
.
.
4. Review the screen with details about the conditions that lead up to the most recent
automatic reset.
5. Select OK.
Please note that third-party developers create their own error messages. If you do not
understand an error message, please contact the developer of the application for
help.
Error messages :: 227
internal memory on your smartphone may fill up. Here are some common ways to
clear space on your smartphone:
•
VersaMail: Emails that have large attachments can quickly consume memory on
your smartphone. Delete emails with large attachments. If you have hundreds of
messages with or without attachments, you may wish to delete older messages to
make room (see “Deleting selected messages from the Inbox” on page 79).
Camera: Large size images take up a lot of memory. Move images to an expansion
card or delete images from your smartphone (see “Viewing photos and videos on
your computer” on page 138).
Messaging: Multimedia content can also consume excessive memory. Move
multimedia content to an expansion card, or delete large files from your
smartphone (see “Managing your messages” on page 111).
Internet: If you set a large Web browser cache, you may want to use the Web
browser’s advanced Memory Management settings to clear all recent pages (see
“Customizing your Web browser settings” on page 121).
Third-party applications: You can delete infrequently used applications or move
them to an expansion card (see “Copying applications to an expansion card” on
page 181).
•
•
•
•
Also, remember that your smartphone includes an expansion card slot, and that you
can store applications and information on expansion cards. However, you still need
free memory on the smartphone itself to run applications from an expansion card.
228 :: Making room on your smartphone
Voice quality
Is the other person hearing an echo?
•
•
•
Try decreasing the volume on your smartphone to avoid coupling or feedback on
the other person’s end. This applies to both the speakerphone and to the handset
earpiece.
Position the smartphone handset closer to your ear to prevent sound leaking back
to the microphone. Keep your hand away from the microphone hole, which is on
the bottom right side of your smartphone.
If you’re using Speakerphone mode with your smartphone lying on a flat surface,
try turning the smartphone “face down” (screen facing the surface).
Are you hearing your own voice echo?
Ask the other person to turn down their volume or to hold the phone closer to
their ear.
Is your voice too quiet on the other end?
Be sure to place the bottom of the smartphone, or the hands-free microphone, close
to your mouth.
Check the signal strength indicator. If the signal is weak, try to find an area with
better coverage.
Voice quality :: 229
Where to learn more
For a quick introduction
•
Quick Tour: The Quick Tour teaches you how to use many features of your
smartphone. It is already installed on your smartphone, and you can open it any
time.
To open the Quick Tour, go
to Applications and select
Quick Tour.
While using your smartphone
•
Tips: Many of the built-in applications include helpful tips for getting the most out
of your smartphone. To view these tips, open an application, open the menus
select Options, and then select Tips.
,
•
•
Information: Many screens have a Tips icon
in the upper-right corner. Select
the Tips icon to learn about the tasks you can perform in that dialog box.
Online support from palmOne: For up-to-date downloads, troubleshooting, and
If you need more information
•
•
•
available in local or online book retailers (look in the computers section), or visit
www.palmOne.com.
swap information and learn about topics you may find nowhere else. Visit
www.palmOne.com for details.
Customer service from Cingular Wireless: For questions about your mobile
account or features available on the network, contact Cingular Wireless for the
latest information and help.
230 :: Where to learn more
HotSync Manager: The computer application that
manages the synchronization with your smartphone.
Alt (alternative)
keyboard, and then press Alt
as international characters and symbols.
: A keyboard key. Enter a letter on the
to access variations such
Infrared (IR): A way of transmitting information using light
waves. The IR port on your smartphone lets you transfer
information between other IR devices within a short radius.
Applications
: The screen on your smartphone from
which you can open all applications.
Lithium Ion (Li-Ion): The rechargeable battery technology
used in smartphones.
Auto-off interval: The time of inactivity that passes before
the screen on your smartphone turns off. The wireless
features on your phone are unaffected by this setting.
MMS (Multimedia Messaging System): An enhanced
form of messaging that lets you send photos, animations,
and ringtones almost instantly.
Beam: The process of sending or receiving an entry or
application using the infrared port on your smartphone.
Option key
: The keyboard button that lets you access
CSD (circuit-switched data): A dial-up Internet
connection. You pay for the connection time, not how much
information you transfer. Contrast with GPRS.
the alternative feature that appears above the letter on
each key.
®
Palm Desktop software: A PIM application for computers
EDGE (Enhanced Data for GSM Environments): An
enhanced version of GPRS that delivers data speeds that
are up to three times faster than standard GPRS
connections.
that helps you manage your personal information and keep
your personal information synchronized with your
smartphone.
®
Palm OS : The operating system of your smartphone
GPRS (General Packet Radio Service): A mobile Internet
connectivity technology that allows persistent data
connections. You pay for the amount of information you
transfer, not the connection time.
phone. A trademark of PalmSource, Palm OS is known for
its simplicity of use and for the large number of
applications that can be added to your smartphone.
®
palmOne™ Quick Install: The component on your Windows
computer that enables you to install Palm OS applications
and other information on your smartphone.
HotSync : The PalmSource technology that synchronizes
your smartphone and your computer with the simple press
of a button.
232 :: glossary
Username: The name associated with your Treo
smartphone that distinguishes it from other Palm
Powered™ devices. When you first synchronize your Treo
smartphone, you are asked to give it a username.
Phone/Send
: The application on your smartphone that
provides quick access to the most commonly used
applications on your smartphone.
PIM (personal information manager): A genre of software
that includes applications such as Palm Desktop software,
Microsoft Outlook, Lotus Notes, and ACT!. PIMs generally
store contacts, schedules, tasks, and memos.
PIN (personal identification number): The four-digit
password assigned to your SIM card by Cingular Wireless.
Turning on the PIN lock secures your wireless account.
See also PUK.
PUK (PIN unlock key): A special extended password
assigned to your SIM card. If you enter the wrong PIN
more than three times, your SIM will be blocked, and you
must call Cingular Wireless for the PUK.
SIM (Subscriber Identity Module): The smartcard, inserted
in your smartphone, that contains your Global System for
Mobile Communications (GSM) mobile account
information. SIM cards are portable between GSM phones
– your mobile subscriber information moves to whatever
phone houses the SIM.
SMS (Short Messaging Service): The service that
exchanges short text messages almost instantly between
mobile phones. These messages can usually include up to
160 characters. Treo™ 650 smartphones can send and
receive text messages while you are on a voice call.
glossary :: 233
FCC Statement This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
2. An accessory that contains NO metal (snaps, clips, etc) and provides AT
LEAST 1.5 cm of separation between the users body and the unit.
Do NOT use the device in a manner such that it is in direct contact with
the body (i.e. on the lap or in a breast pocket). Such use will likely exceed
FCC RF safety exposure limits See www.fcc.gov/oet/rfsafety/ for more
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful information on RF exposure safety.
interference to radio communications. However, there is no guarantee that
Responsible party
(North America)
palmOne, Inc.
400 N. McCarthy Blvd.
Milpitas, CA 95035
USA
interference will not occur in a particular installation. If this equipment
(Europe)
does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
Francois Bornibus
Buckhurst Court
London Road
Wokingham, Berkshire RG40 1PA,
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Antenna Care/Unauthorized Modifications Use only the supplied
integral antenna. Unauthorized antenna modifications or attachments
could damage the unit and may violate FCC regulations. Any changes or
modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
• Consult the dealer or an experienced radio/TV technician for help.
RF Safety Exposure To Radio Frequency Energy (SAR) Radio
transmitting devices radiate Radio Frequency (RF) energy during its
operation. RF energy can be absorbed into the human body and
potentially can cause adverse health effects if excessive levels are
absorbed. The unit of measurement for human exposure to RF energy is
“Specific Absorption Rate” (SAR).
The Federal Communications Commission (FCC), Industrie Canada
(IC), and other agencies around the world have established limits that
incorporate a substantial safety margin designed to assure the safety of
all persons using this equipment.
Potentially Unsafe Areas Potentially explosive atmospheres: Turn off your
smartphone when you are in any areas with a potentially explosive
atmosphere, such as fueling areas (gas or petrol stations) or storage
facilities for fuel or chemicals.
Declaration of Conformity
Treo Model 650
In order to certify this unit for sale in the US, Canada and Europe this
unit has been tested for RF exposure compliance at a qualified test
laboratory and found to comply with the regulations regarding exposure to
RF Energy.
SAR was measured with the unit transmitting at its maximum certified
RF power. Often, however, during normal operation the unit will transmit
much less than maximum power. Transmit power is controlled
automatically and, in general is reduced as you get closer to a cellular
base station. This reduction in transmit power will result in a lower RF
energy exposure and resulting SAR value.
palmOne declares that the above model of Treo smartphone is compliant
with the regulations below. The declaration applies to the smartphone and
its associated accessories (power supply, headset, and USB cable) where
applicable.
Maximum Scaled SAR Values (W/kg)
Band (MHz) 850
900
1800
.541
.421
1900
.943
.688
Head SAR: 1.51 1.39
Body SAR: 1.46 1.27
EMC ETSI EN 301 489-1
EN 301 489-7 (200-9)
ETSI EN 300 328 (2001-12) ANSI/IEEE C95.1 1992
EN 50360 (July 2001) EN 50361 (July 2001)
FCC OET Bulletin 65 Supplement C
Safety: EN 60950: 2000 (Jan-2000)
Radiated Emissions: EN 55022 Immunity: EN 55024
FCC RF Safety Statement In order to comply with FCC RF exposure
safety guidelines, users MUST use one of the following types of
bodyworn accessories.
1. A Palm™ brand body-worn accessory that has been tested for SAR
compliance and is intended for use with this product.
236 :: regulatory information
Pacemakers The Health Industry Manufacturers Association
recommends that a minimum separation of six inches (6") be maintained
between a smartphone and a pacemaker to avoid potential interference
with the pacemaker. These recommendations are consistent with the
independent research by the recommendations of Wireless Technology
Research.
Persons with pacemakers should:
• ALWAYS keep the smartphone more than six inches from their
pacemaker when the smartphone is turned ON.
• Not carry the smartphone in a breast pocket.
• Use the ear opposite the pacemaker to minimize the potential for
interference.
• Turn the smartphone OFF immediately if you have any reason to suspect
that interference is taking place.
Using TTY
A TTY (also known as TDD or text telephone) is a
telecommunications device that allows people who are deaf or hard
of hearing, or who have speech or language disabilities, to
communicate by telephone.
Your Treo 650 is compatible with select TTY devices. You can
connect a TTY/TDD machine to your phone through the headset
jack, but you cannot use your headset jack with a headset while this
mode is enabled. Please check with the manufacturer of your TTY
device for connectivity information and to ensure that the TTY
device supports digital wireless transmission.
To use TTY, you may need to make additional arrangements with
Cingular Wireless. Please contact Cingular Wireless’s customer
service department for more information.
1. Press the Phone/Send button.
2. From the Dial Pad View, tap #*TTY.
Audio Safety Some hearing aids may be affected by some digital
smartphones. You may want to consult your doctor in the event of you
experience interference with your hearing aid while using your
smartphone. When using the speakerphone feature, it is recommended
that you place your smartphone at a safe distance from your ear.
3. Select OK. A red “T” appears at the top of the Phone screen
whenever TTY is enabled.
To disable TTY, repeat steps 1 and 2.
Other Medical Devices If you use any other personal medical device,
consult the manufacturer of your device to determine if it is adequately
shielded from external RF energy. Your physician may be able to assist
you in obtaining this information.
Turn your smartphone OFF in health care facilities when any regulations
posted in these areas instruct you to do so. Hospitals or health care
facilities may be using equipment that could be sensitive to external RF
energy.
Operational Warnings
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.
Read this information before using your integrated multi-service portable
radio.
For the safe and efficient operation of your radio, observe these
guidelines:
Interference to Other Electronic Devices RF energy may affect
improperly installed or inadequately shielded electronic operating and
entertainment systems in motor vehicles. Check with the manufacturer or
representative to determine if these systems are adequately shielded from
external RF energy. Also check with the manufacturer of any equipment
that has been added to the vehicle.
Potentially Unsafe Areas / Potentially explosive atmospheres Obey all
signs and instructions regarding turning off your smartphone. In particular,
turn off your smartphone when you are in any areas with a potentially
explosive atmosphere, such as fueling areas (gas or petrol stations, below
deck on boats), storage facilities for fuel or chemicals, blasting areas and
areas near electrical blasting caps, and areas where there are chemicals
or particles (such as metal powders, grains, and dust) in the air.
Repetitive Motion Injuries When using the keyboard or playing games
on your smartphone, you may experience discomfort in your neck,
shoulders, hands, arms, of other parts of the body. To avoid any injury, such
as tendonitis, carpal tunnel syndrome, or other musculoskeletal disorder,
make sure to take necessary breaks from use, take longer rests (such as
several hours) if discomfort or tiring begins, and see a doctor if discomfort
persists.
Interference to Medical and Personal Electronic Devices Most but
not all electronic equipment is shielded from RF signals and certain
electronic equipment may not be shielded against the RF signals from
your smartphone.
regulatory information :: 237
Blackouts and Seizures Blinking lights, such as those experienced with 10. Call roadside assistance or a special non-emergency wireless number
television or playing video games, may cause some people to experience
blackout or seizure, even if never experienced before. In the event a
smartphone user should experience any disorientation, loss of awareness,
convulsion, eye or muscle twitching or other involuntary movements, stop
use immediately and consult a doctor. Individuals with personal or family
history of such events should consult a doctor before using the device. To
limit the possibility of such symptoms, wherever possible every hour take a
minimum of 15 minutes, use in a well lighted area, view the screen from
the farthest distance and avoid exposure to blinking lights if you are tired.
when necessary.
Driving Safety Tips Details
1. Get to know your smartphone and its features such as speed dial and
redial. Carefully read your instruction manual and learn to take
advantage of valuable features most smartphones offer including,
automatic redial and memory dial-most smartphones can store up to 99
numbers in memory dial. Also, work to memorize the smartphone
keypad so you can use the speed dial function without taking your
attention off the road.
Aircraft While in aircraft, follow all instructions regarding the operation
of your smartphone. Use of your smartphone while on board on aircraft
must be done in accordance in compliance with airline instructions and
regulations.
2. When available, use a hands-free device. A number of hands-free
smartphone accessories are readily available today. Whether you
choose an installed mounted device for your smartphone or a speaker
phone accessory, take advantage of these devices if available to you.
3. Position your smartphone within easy reach. Make sure you place your
smartphone within easy reach and where you can grab it without
removing your eyes from the road. If you get an incoming call at an
inconvenient time, let your voice mail answer it for you.
4. Suspend conversations during hazardous driving conditions or
situations. Let the person you are speaking to know you are driving; if
necessary, suspend the call in heavy traffic or hazardous weather
conditions. Rain, sleet, snow and ice can be hazardous, but so is heavy
traffic. As a driver, your first responsibility is to pay attention to the road.
5. Do not take notes or look up phone numbers while driving. If you are
reading an address book or business card while driving a car, or writing
a “to do” list, then you are not watching where you are going. It’s
common sense. Don’t get caught in a dangerous situation because you
are reading or writing and not paying attention to the road or nearby
vehicles.
Vehicles with Air Bags Your smartphone should not be placed in a
position that would affect the operation of air bag deployment or in a
position that, should the air bag inflate, could propel the smartphone. Air
bags will inflate with great force and care should be taken to protect within
a vehicle that has air bags.
Battery Your smartphone includes an internal lithium ion battery. Please
note that use of certain data applications can result in heavy battery use
and may require frequent battery charging. Any disposal of the
smartphone must comply with laws and regulations pertaining to lithium
ion batteries.
Driving Safety Tips Overview
Always obey all laws and regulations on the use of smartphones in your
driving area.
6. Dial sensibly and assess the traffic; if possible, place calls when you are
not moving or before pulling into traffic. Try to plan your calls before you
begin your trip, or attempt to coincide your calls with times you may be
stopped at a stop sign, red light or otherwise stationary. But if you need
to dial while driving, follow this simple tip-dial only a few numbers, check
the road and your mirrors, then continue.
7. Do not engage in stressful or emotional conversations that may be
distracting. Stressful or emotional conversations and driving do not mix-
they are distracting and even dangerous when you are behind the
wheel. Make people you are talking with aware you are driving and if
necessary, suspend phone conversations which have the potential to
divert your attention from the road.
Safety - Your most important call. The Wireless Industry reminds you to
use your smartphone safely when driving.
1. Get to know your smartphone and its features, such as speed dial and
redial.
2. When available, use a hands-free device.
3. Position your smartphone within easy reach.
4. Let the person you are speaking to know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions.
5. Do not take notes or look up phone numbers while driving.
6. Dial sensibly and assess the traffic; if possible, place calls when you are
not moving or before pulling into traffic.
7. Do not engage in stressful or emotional conversations that may divert
your attention from the road.
8. Dial 9-1-1 to report serious emergencies -it’s free from your
smartphone!
8. Use your smartphone to call for help. Your smartphone is one of the
greatest tools you can own to protect yourself and your family in
dangerous situations-with your smartphone at your side, help is only
three numbers away. Dial 9-1-1 in the case of fire, traffic accident, road
9. Use your smartphone to help others in emergencies.
238 :: regulatory information
hazard, or medical emergencies. Remember, 9-1-1is a free call on your
smartphone!
9. Use your smartphone to help others in emergencies. Your smartphone
provides you a perfect opportunity to be a “good Samaritan” in your
community. If you see an auto accident, crime in progress, or other
serious emergency where lives are in danger, call 9-1-1, as you would
want others to do for you.
10. Call roadside assistance or a special wireless non-emergency
assistance number when necessary. Certain situations you encounter
while driving may require attention, but are not urgent enough to merit
a call to 9-1-1. But you can still use your smartphone to lend a hand. If
you see a broken-down vehicle posing no serious hazard, a broken
traffic signal, a minor traffic accident where no one appears injured, or
a vehicle you know to be stolen, call roadside assistance or other
special non-emergency wireless number.
When you receive a call on your wireless telephone, the message
travels through the telephone network until it reaches a base station close
to your wireless phone. Then the base station sends out radio waves that
are detected by a receiver in your telephone, where the signals are
changed back into the sound of a voice.
The Federal Communications Commission (FCC) and the Food and
Drug Administration (FDA) each regulate wireless telephones. FCC
ensures that all wireless phones sold in the United States follow safety
guidelines that limit radio frequency (RF) energy. FDA monitors the health
effects of wireless telephones. Each agency has the authority to take
action if a wireless phone produces hazardous levels of RF energy.
FDA derives its authority to regulate wireless telephones from the
Radiation Control provisions of the Federal Food, Drug, and Cosmetic Act
(originally enacted as the Radiation Control for Health and Safety Act of
1968). [http://www.fda.gov/cdrh/comp/eprc.html].
NOTICE FOR CONSUMERS WITH HEARING DISABILITIES
Digital Wireless Phones to be Compatible with Hearing Aids
On July 10, 2003, the Federal Communications Commission (FCC)
modified the exemption for wireless phones under the Hearing Aid
Compatibility Act of 1988. This means that wireless phone manufacturers
and service providers must make digital wireless phones accessible to
individuals who use hearing aids.
For more information, please go to the FCC’s Consumer Alert on
consumerfacts/accessiblewireless.html.
Wireless telephones are hand-held phones with built-in antennas, often
called cell, mobile, or PCS phones. These phones are popular with callers
because they can be carried easily from place to place.
Wireless telephones are two-way radios. When you talk into a wireless
telephone, it picks up your voice and converts the sound to radio
frequency energy (or radio waves). The radio waves travel through the air
until they reach a receiver at a nearby base station. The base station then
sends your call through the telephone network until it reaches the person
you are calling.
FCC derives its authority to regulate wireless telephones from the
National Environmental Policy Act of 1969 (NEPA) and the
Telecommunications Act of 1996 [http://www.fcc.gov/telecom.html].
Updated 7/16/2003
Hands-Free Capability
All CTIA Certified portable products provide the consumer with a toll-
free number for the purchase of a compatible hands-free device.
regulatory information :: 239
Radio
•
•
•
GSM 850/900/1800/1900 quad band world phone
GPRS class 10, class B; also supports CSD
EDGE up to 170kbps
Phone features
•
•
Personal speakerphone
Hands-free headset jack (2.5 mm, 3-barrel connector)
•
•
•
Microphone mute option
TTY compatible
6-way calling
Processor technology
Expansion
•
•
Intel PXA270 312MHz processor
SD/MultiMediaCard/SDIO card slot
Battery
•
•
Rechargeable Lithium Ion
Removable for replacement
•
•
•
Up to 6 hours talk time
Up to 300 hours standby
4 hours full charge time
®
•
•
•
•
•
Palm OS 5.4
Palm OS version
Camera
Size
VGA resolution (640 x 480), 0.3 megapixel
•
Automatic light balance
4.4 in x 2.3 in x 0.9 in (11.3 cm x 5.9 cm x 2.3 cm) with antenna
Weight
IR
6.3 ounces (178 grams)
Yes
Display
•
•
Touch-sensitive LCD screen (includes stylus)
65,536 colors
•
User-adjustable brightness
(16-bit color)
Keyboard
•
•
Built-in QWERTY keyboard plus 5-way navigator
Backlight for low lighting conditions
Included software
•
•
•
•
•
•
Phone (including Palm OS Contacts, Favorites, Dial Pad)
Camera
Messaging (text and multimedia)
Web browser (Internet)
•
•
•
•
Memos
Tasks
Calculator Basic and Advanced
®
Palm Desktop software and
®
®
VersaMail
HotSync Manager
World Clock
Calendar
•
242 :: specifications
System
requirements
•
•
Windows 2000 or XP with USB port
Mac OS 10.2 –10.3 with USB port
•
Later versions may also be
supported
Operating and
storage temperature
range
•
•
32°F to 104°F (0°C to 40°C)
5% to 90% RH
specifications :: 243
problems with, solving 213
setting connection information 61
switching from headset to earpiece 50
using 60–175
Numerics
5-way navigator, using 32
installing 169–170
A
bonus software 7
accented characters 37–39
accessing
bookmarks in Web browser 117, 118–119
brightness, adjusting 186
browsing the web. See Web browser
built-in security software 191
business card
command buttons 34
Dial Pad 45
removing 171
Phone application 44
accounts
appointments, color-coding 151
attaching
beaming 176
setting up VersaMail on phone 74, 75
switching between 80
activating items 34
active calls
defining 147
buttons
application 41
preferences 190
adding a second 52
barring 55
See also favorite buttons
ending 51
files and ringtones in VersaMail 77
photos and videos in VersaMail 76
attachments, viewing with VersaMail 78
audio
forwarding 54–55
managing 50–55
See also calls
C
Cache preference 122
calculator 164
using other applications during 51
ActiveSync 29
files and formats 139
calendar
playing during call 48
accessing from PCS Business Connection
104
adding
Auto Sync, scheduling 80
Auto-Keyguard 192
a second call 52
music 139, 144
alarm 150
alarm tones 155
color-coding appointments in 151
customizing display 153
using 149–155
call forwarding 54–55
Call Log view 55
call waiting 53
trusted pairs 61
adjusting volume 64
alarm tones, calendar 155
alarms
B
backgrounds, adding photos as 153
backlight 18, 36
customizing 159
in calendar 150
battery
charging 14
Alert screen 49, 67, 109
alert tones
consumption factors for 14
installing 13
caller ID
photos 65, 146
ringtones 66
messaging 115
replacing 207
selecting 63
viewing status of 15, 68
beaming 176–178
Bluetooth
calls
selecting in VersaMail 81
alert volume, selecting 64
aligning screen 188
answering the phone 48
barring 55
conference 53
application, opening 128, 129, 174
methods of dialing 45–47
246 :: index
receiving 48
devices, trusted 128
Dial Pad 45
See also active calls
viewing minutes usage for 55
volume, adjusting 64
customizing
disclaimer 2
display, customizing 186–188
displaying
camera
button settings 190
customizing settings 137
solving problems with 225
using 132
calendar 154
decimal values 165
tasks 153, 158
card readers 139
categories
receiving from Bluetooth and 175
unread messages 153
downloading web files 119
Category list 154
caution regarding magnet 12
changing
messaging settings 113
power preferences 199
system sound settings 184
tasks 159
information 21
editing
charge indicators 68
chatting 112
favorite buttons 58
playlists 144
choosing music 142
color, system 188
Web browser settings 121
email
color-coding appointments 151
command buttons, accessing 34
components of Treo 650 6, 7
computers
problems with, solving 220–223
settings 80
unread messages 68
viewing unread messages for 153
Enable Background Playback check box 143
ending active calls 51
engineering notation 165
entering
D
data
synchronizing with 21, 28
transferring information from 21
transferring music from 139
conference calls 53
connecting
See also information
receiving over Bluetooth 175
sending over Bluetooth 174
synchronizing 28
data service icons 211
date
information 21
to VPNs 197
entries, private 195–196
errors, system 227
to Web 116
preferences 198
setting 162
with Bluetooth 60
events. See calendar
exchanging information 28
expansion cards
contacts
Day View option 154
decimal values 165
Default View pick list 153
deleting
dialing calls by contact names 45
managing 147–148
synchronizing 28
and photos or videos 135
applications on 181
audio files, transferring to 139
pictures, moving to 135
using 179–182
viewing list details from phone 46
Cookies preference 122
corporate accounts 104
creating
favorite buttons 58
messages with VersaMail 79
photos 137
songs 144
viewing information about 182
trusted pairs 61
device name field 61, 128, 129
index :: 247
F
fade setting 153
favorite buttons
locking 193–197
defining 56–57
dialing calls with 46
features
items
monitoring on Phone screen 67–68
of Treo 650 10
5-way navigator, using 32
font, screen 186
highlighting 33
creating 76, 107
formats, audio files 139
forwarding
selecting or activating 34
items needed to use Treo 650 8
iTunes 140
dialing calls from 47
displaying unread email 153
managing with VersaMail 79–80
VersaMail 77
calls 54–55
messages with VersaMail 78
freeing memory 122
freezing during soft reset 205
K
messaging
keyboard
alert tones 115
dialing calls from 45
overview 36–37
Keyguard 191
G
chatting 112
Get BC icon 104
Glossary 232
links, using 110
messages, managing 111
messages, receiving 109
multimedia, creating and sending 107
multimedia, playing 110
settings, customizing 113
text, creating and sending 106
using 106–115
L
H
language selection screens 26
language settings 204
liability 2
handset, charging 68
hanging up phone 51
hard reset 206
links, using in messaging 110
listening to music 139
lists, scrolling 33
headset
Microsoft Exchange ActiveSync and VersaMail
83
phone 59
specifications 60
Microsoft Outlook, applications that synchronize
28
Location field 152
highlighting items 33
History list in Web browser 120
HotSync, solving problems with 215–219
locking phone and information 192–197
low lighting conditions 36
lowercase letters 37
Microsoft Outlook. See Outlook
Microsoft Windows. See Windows systems
Month View 154
moving pictures 135
MP3 files 139
I
M
multimedia
Image option 146
images, moving 135
information
Mac systems
messages 107
installing synchronization software on 26
Macs, listening to music on 140
playing or viewing 110
248 :: index
multimedia messaging. See messaging
MultiMediaCard 179
music
overdue tasks 153, 158
Owner Preferences 194
photos
caller ID 65
deleting 137
changing playlists for 144
details, viewing 142
files 139
naming groups of 137
organizing 136
saving 132
formats 139
selecting as backgrounds 153
sending 135
entering information with 21
listening to 139
Palm OS features independent of wireless fea-
tures 18
playing during call 48
playing on Treo 650 142
playlists 143–144
selecting 142
taking 132
thumbnails 153
password lock, system 193
pausing video recording and playback 133
PCs. See computers
pending alerts 49, 67, 109
personal computers
VersaMail 76
viewing on computer 138
viewing on phone 134
stopping 143
storing 139
pick lists 35
transferring from CD 140
transferring from computer 139
volume, adjusting 64
Picture size option 137
playing multimedia messages 110
playlists
synchronizing with 28
transferring information from 21
transferring music from 139
personal contacts 104
phone
creating 143
deleting songs from 144
reordering music on 144
selecting music from 142
power preferences 199
privacy settings 191
adjusting call volume 20
answering 48
N
naming
Bluetooth devices 61, 128, 129
navigating screen 32
network connection, problems with 210–213
No Service message 19
notification of voicemail 49
number recently called, redialing 47
numbers
before using 19
checking your phone number 20
hanging up 51
private entries 195–196
protecting Treo 650 smartphone 191
locking 192–197
redialing 19
settings, customizing 63–66
using 19
Q
displaying as decimals 165
entering from keyboard 37
rounding 165
viewing minutes usage for 55
Phone application
Quick Install icon 140, 170
accessing 44
Bluetooth icon 67
R
email messages, unread 68
monitoring status of features 67–68
phone headset 59
RealOne Mobile Player 139
RealPlayer
O
opening applications 41
operating systems 21
Option Lock 37
Outlook
getting help with 140
icon 141, 142, 143, 144
receiving
Phone Lock 192
phone numbers
checking yours 20
calls 48
pasting into Dial Pad View 45
saving 52
accessing 104
information over Bluetooth 175
messages with VersaMail 77
entering information with 21
index :: 249
messaging 109
recharging handset 68
recording time (actual) 133
redialing phone 19, 47
removing
problems with, solving 209
waking up 18
129
scrolling through screens 32
SD expansion cards
using 179
software, bonus 7
applications 171
SDIO (Secure Digital input/output) cards 179
secure sites
songs from playlists 144
repeating events, displaying 154
replacing battery 207
replying to messages with VersaMail 78
required items to set up Treo 650 8
resetting 205
in Web browser 121
problems accessing 224
security features 191–197
security password 196
security software 191
selecting
specifications
resolution of photos and videos 132, 225
resolution pick list 132, 133
retrieving voicemail 49
reverse type 34
alert volume 64
stopping music play 143
storing MP3 files 139
switching accounts in VersaMail 80
switching from Bluetooth headset to earpiece 50
symbols
items 34
menu features 35
ringer
music 142
adjusting volume 64
silencing 48
ringtones and alerts 63
wallpaper for Phone application 66
sending
ringer switch
setting 184
applications over Bluetooth 174
information over Bluetooth 174
multimedia messages 107
photos 135
and accented characters 37–39
entering from keyboard 37
synchronization
ringtones
caller ID 66
selecting 63
discussed 28
VersaMail 77
text messages 106
videos 135
problems with, solving 215–219
software, installing 26
synchronization applications 26
synchronizing
setting
date and time 162
S
vibrate 64
information 21
safe reset 205
setting up
system
Save as Wallpaper command 136
saving
VersaMail account on phone 74, 75
voicemail 49
errors 227
password lock 193
phone numbers 52
photos 132
settings, messaging 113
signal strength display 67
silencing ringer 48
SIM (subscriber identity module) card
inserting and using 17
required 8
profiles 21
requirements 21
videos 133
resetting 205
scientific calculator 165
screen
system requirements 21
system settings
adding photos as background 153
aligning 188
color 188
SIM Phonebook, viewing 148
slide shows, viewing 134
smartphone
sound and volume levels 184
brightness 186
font, changing 186
moving around 32
250 :: index
uppercase letters 37
application information for 173
events 154
T
taking photos 132
tasks
lists 33
messages with VersaMail 77
multimedia message 110
photos and videos on phone 134
photos or videos on computer 138
tasks 153, 158
customizing 159
display options 158
displaying 153, 158
managing 156–159
overdue 153, 158
unread messages 153
voice quality, problems with 229
voicemail
setting alarms for 159
setting preferences 159
text messaging. See messaging
text, viewing against photos 153
third-party applications
and 5-way navigator 32
help with 170
V
sending ignored calls to 48
using 49
VersaMail
volume levels, system 185
volume of call, adjusting 20
VPN, connecting to 197
Auto Sync, scheduling 80
email settings, customizing 80
files, attaching 77
problems with, solving 226
thumbnails (photos) 153
time
messages, creating and sending 76
messages, managing 79–80, 81
messages, receiving and replying 77
Microsoft Exchange ActiveSync 83
photos, attaching 76
ringtones 77
W
displaying recording 133
preferences 198
waking up screen 18
wallpaper
setting 162
accessing Dial Pad when using 45
for Phone application 66
saving photo as 136
warm reset 205
timed events 154
touchscreen lockout 192
transferring
setting up on phone 74, 75
signature, attaching to message 83
using 73–83
audio files 139
Web browser
data from another device 22
information 28
beaming from 176
videos, attaching 76
vibrate, setting 64
bookmarks 118–119
customizing settings 121
downloading web files 119
faster browsing 120
History list 120
Treo 650
features 10
video recording screen 133
videos
turning on and off 18
trusted devices 61
trusted pairs 61, 128
turning Treo 650 on and off 18
jumping to specific sections 133
organizing 136
problems with, solving 224
secure websites 121
using 116–122
pausing 133
saving 133
sending 135
viewing web pages 116
web pages in 118, 118–119, 120
web browsing problems, solving 224
web pages
U
VersaMail 76
unauthorized users 191
unread email messages 68, 153
untimed events 154
updating
viewing on computer 138
viewing on phone 134
viewing
dialing calls from 47
index :: 251
in Web browser 116, 118, 118–119, 120
setting initial view for 121
wireless features independent of Palm OS fea-
tures 18
World Clock 162
252 :: index
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