Palm TREOTM 650 User Manual

using your  
Treo™ 650  
smartphone  
by palmOne  
Includes setup information and instructions for most tasks  
Contents  
3
4
Welcome  
37 first week:  
using phone, web, and messaging  
38 Phone overview  
If you read nothing else...  
41 Dialing calls  
44 Receiving calls  
45 Using voicemail  
46 Managing active calls  
49 More ways to manage calls  
53 Defining favorite buttons  
56 Using a phone headset  
58 Connecting to devices with Bluetooth  
wireless technology  
5
read this now:  
getting started  
What you’ll need  
6
7
Treo smartphone overview  
11 Installing the battery  
12 Charging the battery  
14 Inserting the SIM card  
15 Turning Treo on and off  
16 Making your first call  
62 Sending and receiving email  
77 Messaging  
86 Browsing the web  
19 first day:  
learning the basics  
20 Moving around the Treo screen  
93 Taking photos and videos  
24 Using the keyboard  
28 Opening applications  
30 Setting up your computer  
101 first two weeks:  
using organizer features  
33 Synchronizing contacts and other information 102 Managing contacts  
35 Battery life  
36 Where to learn more  
105 Calendar  
112 Tasks  
116 Memos  
Contents ::  
1
117 Listening to music  
123 World Clock  
125 Calculator  
127 Looking up contacts and other information  
129 Beaming information  
164 Upgrading from another Palm Powered®  
device  
167 Trouble installing the desktop software?  
168 Resetting your Treo  
170 Replacing the battery  
171 Screen  
172 Network connection  
176 Synchronization (HotSync)  
181 Email  
133 first month:  
managing applications  
134 Installing applications  
136 Removing applications  
137 Viewing application info  
138 Using expansion cards  
185 Web  
186 Camera  
187 Third-party applications  
188 Error messages  
189 Making room on your Treo  
190 Voice quality  
191 Glossary  
193 FCC  
143 when you’re ready:  
customizing your Treo  
144 Phone settings  
148 System sound settings  
149 Display and appearance  
151 Applications settings  
152 Button settings  
197 Index  
153 Date and time settings  
155 Power Preferences  
203 Specifications  
156 Locking your phone and info  
2
:: Contents  
Welcome  
Congratulations on the purchase of your Treo™ 650 smartphone by  
palmOne. In one compact and indispensable device, you now have all  
of the following:  
LOOK HERE: Don’t miss the  
helpful tips and cross-  
references given in this  
column.  
An advanced mobile phone*  
A Palm Powered™ organizer with portable expansion capability (MultiMediaCard/  
Secure Digital/Secure Digital input/output [SD/SDIO])  
Email**  
Web browsing**  
Text and multimedia** messaging*  
A digital camera  
* Requires service contract with Cingular Wireless.  
** Requires high-speed wireless data services from Cingular Wireless, such as GPRS or EDGE.  
This guide will help you set up your Treo 650 smartphone and  
quickly learn to use it.  
Welcome ::  
3
   
If you read nothing else...  
This guide is designed to get you using your Treo™  
First Two Weeks:  
Using Organizer Features  
Your Treo 650 is not just a phone. It also includes a  
full-featured Palm Poweredorganizer that gives  
you instant access to your Calendar, Tasks, Memos,  
music, Calculator, and more.  
650 smartphone by palmOne quickly, starting with  
just the basics. As you become more comfortable  
with your Treo 650 smartphone and want to learn  
more, come back and read the other sections.  
Read this Now: Getting Started  
Follow the instructions to set up your Treo  
smartphone and make your first call.  
First Month: Managing Applications  
Learn how to add or delete extra applications and  
use an expansion card with your smartphone.  
First Day: Learning the Basics  
Learn how to enter text, move around the screen,  
and set up synchronization.  
When You’re Ready:  
Customizing your Treo  
Once you’ve learned the basics, you’ll want to  
explore additional features on your Treo  
smartphone and customize its settings.  
First Week: Using Phone, Web,  
Messaging, and Email  
Learn how to use all the great wireless features of  
your Treo 650 smartphone, including phone, email,  
web browsing, and messaging.  
If Something Happens: Help  
If something goes wrong or you can’t figure out  
how to use a Treo feature, we can help. Check this  
chapter for answers to frequently asked questions.  
4
:: If you read nothing else...  
   
read this now:  
getting  
started  
read this now: getting started ::  
5
 
What you’ll need  
As you work through the instructions in this guide, you’ll need all the items that came  
in the Treo™ 650 smartphone box (see “Treo smartphone overview” on page 7) as  
well as the following:  
A subscriber identity module (SIM) card for which you have an activated mobile  
account with data services*  
A location with wireless coverage for your phone  
An electrical outlet  
The computer with which you will synchronize your personal information  
The “palmOne Software Installation CD” included in the box  
* We recommend selecting either the GPRS or EDGE data service option. You cannot use email,  
web browsing, or photo messaging without data services of some type.  
6
:: What you’ll need  
     
Treo smartphone overview  
You should have received all of the following components in the Treo 650  
smartphone box:  
Warranty does not cover  
damage by Secure Digital  
(SD) cards that do not  
meet SD Memory Card  
Specifications. SD cards  
that do not meet SD  
Memory Card Specifications  
may damage Treo 650. SD  
cards that do meet SD  
Memory Card  
Hardware  
Treo handset  
Cingular Wireless SIM card  
AC charger  
USB sync cable  
Headset  
Documentation and software  
Specifications are marked  
with the following logo:  
Start Here booklet  
Using Your Treo 650 Smartphone (this guide)  
Software Installation CD (includes desktop synchronization software and bonus  
software)  
palmOne warranty  
The Software Installation  
CD includes free bonus  
software for your phone  
and synchronization  
software for your computer.  
Treo smartphone overview ::  
7
       
Treo 650 handset features  
The following illustrations show the locations and names of the physical features of  
the Treo 650 smartphone. Refer to these illustrations while following the instructions  
in this guide.  
A
B
C
F
D
E
A. Ringer switch  
B. Infrared (IR) port  
C. Antenna  
D. SIM slot  
E. Expansion card slot  
F. Stylus  
8
:: Treo smartphone overview  
 
B
A
C
D
E
Be careful not to scratch  
or crush your Treo screen.  
where other items might  
damage it. Visit  
L
www.palmOne.com to find  
carrying cases that protect  
accessories.  
K
J
I
F
A. Indicator light (phone and charge indicator)  
B. Earpiece  
C. 5-way navigator  
D. Messaging button  
E. Power/End button  
F. Microphone  
G
H
G. Multi-connector  
H
Headset jack  
I. Calendar button  
J. Phone/Send button  
K. Side button  
L. Volume button  
Treo smartphone overview ::  
9
C
B
A
IMPORTANT: The Treo 650  
speaker includes a large  
magnet, so be sure not to  
store your Treo near credit  
cards or other items that  
could be demagnetized.  
D
A. Camera lens  
B. Self-portrait mirror  
C. Battery door release  
D. Speaker  
10 :: Treo smartphone overview  
 
Installing the battery  
1. Press the Battery Door Release button and slide the battery door downward to  
remove it from your Treo.  
2. Align the metal contacts on the battery with the contacts inside the battery  
compartment.  
3. Insert the battery into the compartment at a 45 degree angle and then press  
it into place.  
4. Slide the battery door onto the back of the phone until it clicks into place.  
5. When the Welcome screen appears, follow the onscreen instructions to set up  
your Treo 650.  
B
A
C
D
A. Battery Door Release button  
B. Battery contacts  
C. Notch  
D. Phone contacts  
Installing the battery :: 11  
   
Charging the battery  
Before using your Treo 650 smartphone, you need to charge the battery. It may not  
turn on at all when you first remove it from the box. We recommend four hours for a  
full charge, or until the indicator light is solid green.  
1. Plug the AC charger into a wall outlet. If necessary, connect an adapter.  
2. Connect the charger cable to the bottom of the Treo. Make sure the arrow on the  
connector is facing up, toward your Treo screen.  
Battery consumption varies  
based on personal usage.  
Consumption factors  
include signal strength,  
speakerphone usage, and  
whether calls are data or  
voice calls.  
A
When your Treo is  
connected to a power  
source, the indicator light  
glows solid (versus  
flashing), and the color  
of the light indicates the  
charging state.  
A. Indicator light  
3. To confirm your Treo is charging, check the indicator light.  
When the indicator light is solid red, your Treo is charging.  
When the indicator light turns solid green, your Treo is fully charged.  
If the indicator light does not turn on when you connect your Treo to the AC  
charger, double-check the cable connection and the electrical outlet to which  
it is connected.  
12 :: Charging the battery  
       
After you turn on your Treo smartphone, the onscreen battery icon displays  
power status:  
Full battery icon : Battery is charged  
Partial battery icon : Battery has some power and is not charging  
Empty battery icon : Battery needs charging immediately  
Red lightning bolt : Charging  
To see exactly how much  
power is left in your  
battery, tap the onscreen  
battery icon.  
Green lightning bolt with full battery : Fully charged  
Charging the battery :: 13  
 
Inserting the SIM card  
Your subscriber identity module (SIM) card contains account information such as your  
phone number and voicemail access number. To use the phone, email, or web features  
of your Treo 650 smartphone, you need to insert the SIM card. If a SIM card did not  
come with your Treo 650, Cingular Wireless will give you one when you subscribe. If  
you have an older, 5-volt SIM card, you should request a newer, 3-volt SIM. This Treo  
is not compatible with older 5-volt SIM cards.  
Cingular Wireless may  
already have inserted the  
SIM card into your Treo. In  
that case, skip to “Turning  
Treo on and off” on  
A
B
C
page 15.  
To remove the SIM card,  
pull the SIM tray out of the  
slot and remove the card  
from the tray.  
D
A. SIM card  
B. SIM tray  
C. Notches  
D. SIM slot  
1. Slide the SIM tray out of the phone.  
2. Insert the SIM card into the SIM tray by aligning the notches until you feel it lock  
into place.  
3. Slide the SIM tray back into the phone.  
4. If your SIM card is not already activated, follow the activation steps provided by  
Cingular Wireless or contact Cingular Wireless directly for assistance. If you want  
to use email, web browsing, and multimedia messaging, be sure to confirm that  
your SIM card is activated for data services.  
14 :: Inserting the SIM card  
     
Turning Treo on and off  
You can use the Palm OS® features of your Treo 650 smartphone independently  
of the wireless features and applications. In other words, the screen and phone are  
designed to be turned off and on separately.  
The indicator light flashes  
green when your phone is  
on and you’re inside a  
coverage area. If you’re  
outside a coverage area,  
the indicator light flashes  
amber.  
Turning your phone on and off  
When you turn on your Treo, it connects to a mobile network so that you can make  
and receive phone calls and use other wireless services.  
1. Press and hold Power/End  
to turn on your phone. If Sound Mode is on you’ll  
hear a series of ascending tones. (See “Setting the ringer switch” on page 148 for  
more on Sound Mode.) After your phone locates a signal, you can use the phone  
and Internet features (if supported by the local network).  
Your Treo 650 includes a  
keyboard backlight for low-  
light conditions. The  
2. Press and hold Power/End  
again to turn off your phone. If Sound Mode is on  
keyboard backlight  
you‘ll hear a series of descending tones. When your phone is off, your Treo is not  
connected to any mobile network. You can still use the organizer and other Palm  
OS features. This is ideal for airplane flights and for maximizing battery life.  
activates automatically  
when the screen turns on.  
It turns off automatically  
when the screen turns off  
and when an active call  
lasts longer than a minute.  
Waking up the screen  
To use the Palm OS features when your phone is off, you need to wake up the screen.  
You can also turn off your phone’s screen without turning off your phone’s wireless  
features.  
You can also press any  
application buttons on the  
front of your phone to wake  
up the screen and go  
directly to the application  
linked to that button.  
1. Press Power/End  
to wake up the screen.  
to turn off the screen.  
2. Briefly press Power/End  
Turning Treo on and off :: 15  
               
Making your first call  
We recommend that you charge your Treo 650 smartphone for a full four hours  
(or until the indicator light is solid green) before using it for the first time.  
1. Press and hold Power/End . You will hear a series of ascending tones.  
2. Allow the Treo to complete a network search. The search may take several  
If No Service appears in  
the upper left, you are out  
of a wireless coverage area.  
If you believe you are in a  
wireless coverage area and  
this problem persists,  
seconds. When it is complete, the Network Status icon  
upper-right.  
appears in the  
3. Press Phone/Send  
4. Using the number pad on the Treo keyboard, enter the desired phone number.  
5. Press Phone/Send to dial.  
.
contact Cingular Wireless  
for assistance.  
If you are inside a coverage  
and cannot complete a call,  
your SIM card may not be  
activated. Please contact  
Cingular Wireless for  
6. When your call is complete, press Power/End  
select Hang Up.  
or use the 5-way navigator to  
assistance.  
To quickly redial your most  
recent call, press and hold  
the Phone/Send button to  
display the redial list.  
16 :: Making your first call  
       
Adjusting call volume  
While a call is in progress, press the Volume button on the side of your Treo to adjust  
call volume.  
If your phone number is  
not displayed, exit Phone  
Info, and make sure your  
SIM card is properly  
A
B
inserted in the SIM slot.  
If your phone number still  
does not appear in Phone  
Info, look on the plastic  
holder to which the SIM  
card was attached. If you  
still need assistance, please  
consult Cingular Wireless.  
A. Volume button  
B. Side button  
What’s my number?  
1. Make sure your phone is on (see “Turning your phone on and off” on page 15).  
2. Press Phone/Send  
3. Press Menu  
.
.
4. Select Options, and then select Phone Info.  
A
A. Look here for your phone number  
Making your first call :: 17  
   
first day:  
learning the  
basics  
first day: learning the basics :: 19  
 
Moving around the Treo screen  
To move around the Treo™ 650 smartphone screen, you can use the 5-way navigator  
or you can tap items on the screen with the stylus. With use, you will find your own  
favorite way to scroll, highlight, and select menu items.  
Some third-party  
The 5-way includes Right, Left, Up, Down, and Center buttons.  
applications may not work  
with the 5-way navigator,  
and you must use the  
stylus instead.  
A. Up  
A
B. Right  
E
C. Down  
D. Left  
E. Center  
In this guide, we use arrow  
icons to indicate directions  
on the 5-way. These are  
different from any onscreen  
arrows that you tap with  
your stylus or select with  
the 5-way to display  
D
B
C
pick lists.  
5-way buttons:  
Scrolling through screens  
As on a computer, you scroll on the Treo to move from field to field or page to page,  
or in some cases to highlight an item or option in a list. There are several methods  
of scrolling:  
Onscreen arrows:  
Press the 5-way on the front of the Treo. Press Right , Left , Up , and  
Down to move to the next field, button, or action in that direction.  
Press and hold Up  
to quickly scroll to the top of a list, or press and hold  
Down to quickly scroll to the bottom of a list.  
20 :: Moving around the Treo screen  
       
Tap an onscreen scroll arrow.  
When viewing a list screen, such as the Memo list:  
Press Up  
Press Center and then press Up  
Press Left to switch from item scrolling to screen scrolling.  
and Up or Down to scroll to the next page of information  
within the current record.  
When inside a text field, press Right and Left to scroll to the next character or  
word, and press Up and Down to scroll between lines.  
Drag the slider of an onscreen scroll bar.  
or Down to scroll one screen at a time.  
Once you’ve opened an  
application (see “Opening  
applications” on page 28),  
you can experiment with  
using the 5-way to  
or Down to scroll between line items.  
Press Option  
highlight different screen  
elements.  
Highlighting items  
The 5-way lets you highlight items before opening or selecting them.  
When an onscreen button (OK, Cancel, etc.) or pick list is  
highlighted, the button acquires a glow around its border.  
When a phone number, email address, or web  
link is highlighted on a web page or in a  
message, the text appears in reverse type (light  
text on a dark background).  
When an entire text entry field is highlighted, you can press Center to edit the text.  
After you edit the text, press Center again to highlight the entire field.  
Moving around the Treo screen :: 21  
   
You can also use the stylus to highlight text on the screen. When text is highlighted,  
it appears in reverse type.  
Drag the stylus across the text you want to highlight.  
Double-tap a word to highlight it.  
Triple-tap a line of text to highlight it.  
Accessing command buttons  
Command buttons such as New, OK, and Details appear at the bottom of the screen.  
In many cases, you can jump directly to these buttons instead of scrolling to them.  
From a list screen, such as the Contacts list or Memos list, press Right to jump  
to the first button.  
From a screen where you create or edit entries, such as Edit Contacts, press  
Center to jump to the first button.  
From a dialog box, such as Edit Categories, press Up  
the buttons.  
and Down to scroll to  
Selecting or activating items  
After highlighting an item with the 5-way, you can select or activate it by pressing  
Center. You can also select an item by tapping it with the stylus.  
22 :: Moving around the Treo screen  
     
Selecting menu items  
Many applications have menus to provide access to additional features. These menus  
are usually hidden from view, but they appear when you press Menu  
. To get the  
most out of your Treo, it’s a good idea to familiarize yourself with the additional  
features available through the various application menus.  
1. Press Menu  
2. Press Right and Left to switch between menus.  
3. Press Up and Down to highlight a menu item.  
4. Press Center to select the menu item, or press  
to display an application’s menus.  
Most menu items have  
menu shortcuts listed in  
the menu. To use a menu  
shortcut, press Menu plus  
the shortcut letter. You  
don’t have to see the menu  
item to use the menu  
shortcut.  
Menu  
to close the menu and cancel your  
selection.  
Selecting options in a pick list  
A range of options is often presented in a type of menu called a pick list, which can be  
identified by a downward-pointing arrow. Pick lists are different from the application  
menus described above.  
Use the 5-way to highlight the pick list, and then press Center to display the items  
in the list. Press Up and Down to highlight the item you want, and then press  
Center to accept your selection.  
To exit the pick list and cancel your selection, press Left or Right  
Use your stylus to tap the pick list, and then tap the item you want from the list.  
.
Moving around the Treo screen :: 23  
     
Using the keyboard  
A
B
When using the keyboard,  
most people find it easiest  
to hold the Treo with two  
hands and use the tips of  
both thumbs to press the  
keys, as shown above.  
C
D
I
The keyboard backlight  
may not be visible in bright  
sunlight.  
E
H
A. Applications  
B. Menu  
C. Backspace  
D. Return  
E. Right Shift  
F. Alt  
G
F
G. Space  
H. Shift/Find  
I. Option  
Using the keyboard backlight  
Treo includes a keyboard backlight for low light conditions. The keyboard backlight  
activates automatically when the screen turns on. It turns off automatically when the  
screen turns off and when an active call lasts longer than a minute.  
24 :: Using the keyboard  
       
Entering lowercase and uppercase letters  
To enter lowercase letters, press the desired keys.  
To enter an uppercase letter, press Shift/Find  
or Right Shift  
, and then  
enter a letter. You don’t need to press and hold Shift while entering a letter.  
To turn Caps Lock on, press Shift/Find or Right Shift twice. To turn it off,  
press Shift/Find or Right Shift again. When Caps Lock is on, this symbol  
appears in the lower right:  
In many applications, you  
can view a list of all the  
alternate characters. Open  
the Edit menu and select  
Keyboard Help.  
.
Entering numbers, punctuation, and symbols that appear above the  
letters on the keys  
Some application views  
automatically default to  
Option Lock, such as the  
Dial Pad View in the Phone  
application or the  
Calculator. In this case, you  
do not have to press and  
hold Option to enter  
numbers.  
Press Option  
the letter. You don’t need to press and hold Option while pressing the second key.  
To turn Option Lock on, press Option twice. To turn it off, press Option  
, and then press the key with the desired character shown above  
again. When Option Lock is on, this symbol appears in the lower right:  
.
Entering other symbols and accented characters  
1. Enter the character that corresponds to the symbol or accented character you  
want. See the table on the next page.  
The alternate characters  
are grouped according to  
their similarity to the  
2. Press Alt  
3. Press Up  
.
or Down to highlight the desired character.  
corresponding key. For  
example, the alternate  
characters available for the  
4. Press Center to insert the character, or just continue entering the next character.  
e key are é, è, ë, ê and  
.
Using the keyboard :: 25  
         
Symbols and accented characters  
Enter...  
Enter...  
Enter...  
then press Alt  
to select...  
then press Alt  
to select...  
then press Alt  
to select...  
a
á à ä â ã å æ  
o
ó ò ö ô œ õ ø  
0
1
% ‰  
°
A
Á À Ä Â Ã Å Æ  
O
Ó Ò Ö Ô Œ Õ Ø  
b or B  
c
ß
p or P  
r or R  
%
®
2
3
ç ¢ © ^ ˆ  
C
d
Ç ¢ © ^ ˆ  
† ‡  
s
.
,
? ! …  
ß Šs §  
S
ß ŠS  
§
D
e
† ‡– D  
é è ë ê  
É È Ë Ê  
t or T  
u
~ ™ † ‡  
ú ù ü û  
!
¡
?
¿
E
U
Ú Ù Ü Û  
:
; :-) :-( ;-) :-D  
26 :: Using the keyboard  
Symbols and accented characters  
Enter...  
Enter...  
Enter...  
then press Alt  
to select...  
then press Alt  
to select...  
then press Alt  
to select...  
f or F  
i
ƒ
x or X  
y
x
'
‘ ’ < > ~ `  
“ ” « »  
í ì ï î  
"
ÿ ¥  
I
Í Ì Ï Î  
Y
$
£ ¥ ¢  
¥
Ÿ
l or L  
£
µ
+
-
&
m or  
M
_ ~ • = – —  
n
ñ
/
% \ ÷ |  
=
N
Ñ
#
(
< [ { ‹  
> ] } ›  
)
Using the keyboard :: 27  
 
Opening applications  
There are three application buttons on the front of the Treo 650 smartphone. The  
fourth button turns your phone on and off, wakes up the screen, and controls the  
keyguard. Each application button can be used to open two applications. To access a  
button’s primary application, simply press the button. To access a button’s secondary  
You can also customize  
the buttons yourself; see  
“Setting Buttons  
application, press Option  
, and then press the application button.  
Preferences” on page 152  
for details.  
A
Phone/Send  
A
B
B. Calendar  
C. Messaging  
D. Power/End  
D
C
28 :: Opening applications  
   
Button  
Primary application  
Phone/Send  
Calendar  
Secondary application  
+
+
Web browser  
Memos  
Messaging  
+
+
VersaMail®  
Keyguard  
Power/End (on/off)  
Press Applications  
repeatedly to cycle through  
different categories of  
applications.  
In Palm OS®, you access all available applications through the Applications View:  
1. Press Applications  
.
2. Use the 5-way navigator to highlight the application you want to use.  
3. Press Center to open the selected application.  
In the Applications View,  
you can enter the first few  
letters of the application’s  
name to highlight it. For  
example, if you enter “p”  
it highlights Phone; if you  
then enter “r” it highlights  
Prefs. If you pause and  
then enter “r,” it highlights  
the first application that  
starts with “r.”  
Opening applications :: 29  
 
Setting up your computer  
Synchronization lets you enter information on your computer (using Palm® Desktop  
software or Microsoft Outlook for Windows) and then efficiently transfer that info to  
your Treo 650 smartphone. At the same time, changes you make on your Treo are  
transferred to Palm Desktop or Microsoft Outlook. Even if you manage all your  
contacts on your Treo, synchronization is a great way to back up your info.  
Before you can synchronize, you need to install the desktop synchronization software  
on your computer. Even if you already own a Palm Powered® device and have  
installed a previous version, you must install the software that came with your Treo  
on the Software Installation CD.  
IMPORTANT: If you’re  
upgrading from another  
Palm Powered device,  
follow the steps in  
“Upgrading from another  
®
Palm Powered device” on  
page 164 before you set up  
your computer for your new  
Treo.  
System requirements  
If you want to synchronize  
with another desktop  
software program, contact  
the software developer to  
obtain a conduit if one is  
available.  
Your computer should meet the following minimum system profiles for Windows or  
Mac computers.  
Windows 2000 or XP (or later)  
32MB of available memory (RAM)  
170MB of free hard disk space  
CD drive  
Available USB port  
USB sync cable (included with your Treo 650)  
Mac OS 10.2 or later  
128MB of total memory (RAM)  
190MB of free hard disk space  
CD drive  
USB port  
USB sync cable (included with your Treo 650)  
30 :: Setting up your computer  
       
Connecting your Treo to your computer  
1. Plug the AC charger into a wall outlet. If necessary connect an adapter.  
2. Plug the USB sync cable into an available USB port or a powered USB hub on  
your computer.  
3. Connect the sync cable to the Multi-connector on the bottom of your Treo with  
the HotSync® button facing up. Do not press the HotSync button until you are  
instructed to do so.  
For best performance, plug  
your sync cable directly  
into a USB port on your  
computer. If you use a USB  
hub, make sure it is a  
powered hub.  
4. Connect the charger cable to the Multi-connector on the sync cable.  
B
A
A. USB sync cable  
B. HotSync button  
Setting up your computer :: 31  
   
Installing the desktop synchronization software on your computer  
Your computer needs to have all its resources available to install the software. Follow  
these guidelines for a successful installation:  
1. Exit any applications that are currently running on your computer, including those  
running in the background.  
2. Insert the palmOne Software Installation CD into the CD drive on your computer.  
If you are installing on a Mac, double-click the CD icon on the desktop, and then  
double-click the palmOneSoftware.pkg icon.  
3. Follow the onscreen instructions of the installation program. Please note these  
important points about the installation process:  
If you are installing on a  
computer at work, make  
sure your company allows  
you to install new software.  
Contact your company’s IT  
department for help.  
If a language selection screen appears, click the same language you use on  
your Treo.  
During the installation process, you will be prompted to synchronize for the  
first time. See the next section for details.  
32 :: Setting up your computer  
     
Synchronizing contacts and  
other information  
Synchronizing means that information that is entered or updated in one place (your  
phone or your computer) is automatically updated in the other—no need to enter  
information twice. We strongly recommend that you synchronize your Treo and your  
computer frequently to keep your information up-to-date (and backed up) in both  
locations.  
Before you can synchronize your contacts and other personal information, you must  
install the software from the CD that came with your Treo. See “Installing the desktop  
synchronization software on your computer” on page 32 for instructions.  
If you use the default settings, information from all the following applications is  
transferred each time you synchronize your phone with your computer:  
We strongly recommend  
that you install the  
synchronization software  
soon after you start using  
your Treo, and that you  
synchronize your Treo and  
computer frequently to  
keep your information  
up-to-date (and backed up)  
in both locations.  
If you installed  
Palm Desktop software, the  
HotSync Manager icon  
should appear in  
the lower-right corner of  
your computer screen.  
If you choose to synchronize with Outlook, information from Contacts, Calendar, Tasks,  
and Memos is synchronized with Outlook. You can also set up the VersaMail  
application to synchronize with Outlook. Other info, such as photos, is synchronized  
with Palm Desktop software.  
1. Connect your Treo 650 smartphone to your computer, as described in “Connecting  
your Treo to your computer” on page 31.  
2. Press the HotSync button on the sync cable.  
Synchronizing contacts and other information :: 33  
                 
If you use Microsoft  
A
A. HotSync button  
®
Exchange ActiveSync ,  
your email and calendar  
information synchronize  
directly with your  
company's Exchange  
server. You must retrieve  
email and calendar updates  
from the VersaMail  
application, they do not  
update when you  
synchronize with your  
computer. See “Working  
with Microsoft Exchange  
ActiveSync” on page 73 for  
more information. Your  
contacts, tasks, and  
memos sync with  
3. Wait for your Treo to display a message indicating that the process is complete.  
If nothing happens, make sure that you installed the desktop synchronization  
software from the Software Installation CD that came with your Treo, and that  
it is running on your computer.  
If you want to synchronize information with applications other than  
Palm Desktop or Microsoft Outlook, you need to purchase additional third-party  
conduit software.  
If you have any problems synchronizing, see “Synchronization (HotSync)” on  
page 176 for troubleshooting suggestions.  
Palm Desktop software or  
Microsoft Outlook,  
depending on which  
desktop application  
you use.  
34 :: Synchronizing contacts and other information  
 
Battery life  
Battery life depends on individual usage. When used as a phone, your Treo battery  
provides up to 6 hours of talk time or up to 300 hours of standby time.  
before using it the first  
time. Wait until the  
Maximizing battery life  
You can increase the life of your Treo battery by following a few easy guidelines.  
Remember that battery life depends on how you use your Treo.  
indicator light turns solid  
green, which may take  
up to four hours.  
Charge your Treo whenever you’re at your desk, or charge it overnight each day.  
The Li-Ion battery in your Treo has a much longer useful life when it is topped off  
frequently, versus charging it after it is fully drained.  
The wireless features (phone, email, messaging, and web) of your Treo generally  
consume more power than its organizer features. However, if you spend a lot of  
time using the camera, games, media players, eBooks, or other Palm OS  
applications, keep an eye on the battery icon and charge when necessary.  
If you don’t plan to use the wireless features on your Treo for a while, you may want  
to turn off your phone (see “Turning your phone on and off” on page 15). You can  
forward calls to a different number or let all calls be picked up by voicemail (see  
“Forwarding calls under certain conditions” on page 51).  
As with any mobile phone, if you are in an area with no wireless coverage, your  
Treo searches for a signal, which consumes power. If you cannot move to an area  
of better coverage, temporarily turn off your phone.  
Turn down the screen brightness (see “Adjusting the brightness” on page 149).  
Decrease the Auto-off setting in Power Preferences (see “Power Preferences” on  
page 155). This turns off your screen automatically after a shorter period of  
inactivity.  
If the battery drains to  
the point where your Treo  
doesn’t turn on, the Treo  
stores your info safely until  
you recharge the battery.  
To avoid draining the  
battery, we recommend  
that you charge and  
synchronize your Treo every  
day, especially if you use  
your phone often.  
If the battery is fully  
drained, it may take a few  
moments for the indicator  
light to turn on while  
charging.  
Battery life :: 35  
 
Where to learn more  
For a quick introduction  
Quick Tour: The Quick Tour teaches you how to use many features of your Treo.  
It is already installed on your Treo, and you can open it any time.  
To open the Quick Tour, go  
to Applications and select  
Quick Tour.  
While using your Treo  
Tips: Many of the built-in applications include helpful tips for getting the most out  
of your Treo. To view these tips, open an application, open the menus  
Options, and then select Tips.  
, select  
Information: Many screens have a Tips icon  
in the upper-right corner. Select  
the Tips icon to learn about the tasks you can perform in that dialog box.  
If you need more information  
Books: Many books on Palm Powered devices, such as “Now You Know Treo”, are  
available in local or online book retailers (look in the computers section), or visit  
www.palmOne.com.  
and learn about topics you may find nowhere else. Visit www.palmOne.com for  
details.  
Customer service from Cingular Wireless: For questions about your mobile  
account or features available on the network, contact Cingular Wireless for the  
latest information and help.  
36 :: Where to learn more  
 
first week:  
using phone,  
web, and  
messaging  
first week: using phone, web, and messaging :: 37  
 
Phone overview  
The Phone application lets you make and receive calls and store favorites for  
contacting people and opening applications. Be sure you know how to turn on your  
phone before reading this section (see “Turning your phone on and off” on page 15).  
Accessing the Phone application  
Press the Phone/Send  
button.  
38 :: Phone overview  
   
You can monitor the status of several items using icons at the top of the Phone  
screen:  
Network name Displays Cingular Wireless when your phone is on and you are in a  
coverage area. If you are outside a coverage area, No service or  
SOS Only appears instead. When you turn off your phone, Phone Off  
appears.  
Appears when call forwarding is active.  
To display the remaining  
battery power, tap the  
battery icons at the top of  
the screen.  
Appears when you have voicemail. Some networks use a full-screen  
alert instead. Call Cingular Wireless for more information.  
Appears in gray when Bluetooth® wireless technology is off.  
Appears in blue when Bluetooth wireless technology is on. Appears  
in reverse blue when and your phone is communicating with other  
devices using Bluetooth wireless technology.  
If you have multiple alerts,  
the Alert screen displays all  
your pending alerts. Select  
an item’s description to  
jump to that item, or check  
the box to clear that item.  
To view all your pending  
alerts from any screen on  
your phone, press and hold  
Center.  
Replaces the Bluetooth icon when your phone is connected to a  
headset that is enabled with Bluetooth wireless technology.  
Appears when your phone is on. The bars display the signal strength.  
The stronger the signal, the more bars appear. If you are outside a  
coverage area, no bars appear.  
The triangle appears when your phone is on and a GPRS or EDGE  
network is within range. Some service providers do not show the  
triangle.  
You can tap the Bluetooth  
icon to quickly turn  
Bluetooth on and off.  
Appears when you are connected to a GPRS or EDGE network. You  
can still receive calls.  
Phone overview :: 39  
         
Displays the battery charge status. When the battery drains to 20%  
of its capacity, the icon changes from blue to red. At 10% of its  
capacity, you begin to receive warning messages, and at 5% of its  
capacity, the phone beeps and the icon changes from red to clear.  
Appears when your Treo battery is charging. The lightening bolt  
turns from red to green when the battery is fully charged and your  
phone remains connected to the AC charger.  
To display the current event  
from the Calendar  
Appears when your Treo battery is fully charged.  
application in the Main  
View of the Phone  
Indicates the number of unread text and multimedia messages.  
application, open the  
Indicates the number of unread email messages. You can select this  
icon to retrieve your messages.  
Options menu and select  
General Preferences. Check  
the Show Calendar event  
box. You can then select  
this event to jump to the  
Calendar application.  
Displays the current (or next) event from the Calendar application. If  
you have an event conflict during the current time period, a red bar  
appears next to the event description.  
40 :: Phone overview  
         
Dialing calls  
Treo, you’ll discover which method you prefer.  
If you changed the  
Dialing using the onscreen Dial Pad  
wallpaper in the Main View  
of the Phone application  
(see “Selecting wallpaper  
for the Phone application”  
on page 147), you can still  
access the Dial Pad. From  
the Main View of the Phone  
application, press Phone/  
Send, and then select Dial  
Pad.  
1. Press Phone/Send  
2. Tap the onscreen Dial Pad to enter the number.  
3. Press Phone/Send to dial.  
.
Dialing with the keyboard  
1. Press Phone/Send  
.
2. Using the numbered keys on the keyboard, start entering a phone number. You do  
not need to press Option to access the numbers on the keyboard.  
You can paste numbers  
directly into the Dial Pad  
View. Copy a number from  
another application, and  
then switch to Dial Pad  
View. Open the Edit menu  
and select Paste. Press  
Phone/Send to dial.  
3. Press Phone/Send  
to dial.  
Dialing by contact name  
Before you can dial a call by contact name, you must create some contacts (see  
“Adding a contact” on page 102), import them by synchronizing (see “Synchronizing  
contacts and other information” on page 33), or import them from your SIM card (see  
tip on “Viewing your SIM Phonebook” on page 104).  
Dialing calls :: 41  
               
1. Press Phone/Send  
.
2. Select the Contacts favorite button.  
3. Using the keyboard, begin entering one of the  
following for the contact you want to call:  
First initial and last name  
First name  
Last name  
If you prefer to dial by  
contact from the Main  
View, open the Options  
menu and select General  
Preferences. Select the  
second pick list and select  
the Typing starts Contacts  
search option.  
4. Select the number you want to dial.  
5. Press Phone/Send to dial.  
Dialing with a favorite button  
Before you can use favorite buttons, you must create  
some favorites entries. See “Defining favorite buttons”  
on page 53.  
To see more information for  
a person in your Contacts  
list, highlight the name and  
press Center to view their  
address, company, and  
other details.  
1. Press Phone/Send  
.
2. Use the 5-way to access Favorites.  
3. Highlight the desired button.  
4. Press Center to dial the selected button.  
Dialing from a web page or message  
To start another search,  
press Backspace to delete  
letters you’ve entered. Or  
select Cancel to return to  
the Main View.  
Treo recognizes most phone numbers that appear in  
web pages or in text, email, or multimedia messages.  
1. Use the 5-way to highlight the phone number you  
want to dial in the web page or text message.  
2. Press Center to open the Dial dialog box.  
To view more favorite  
buttons, highlight the  
bottom row of favorites,  
and then press Down.  
3. Press Phone/Send  
to dial.  
42 :: Dialing calls  
     
Redialing a recently called number  
To dial the last number: From the Main View in the Phone application, press and  
hold Phone/Send to dial the last number you called.  
To select from your most recently dialed numbers: From the Main View in the  
Phone application, press Phone/Send , select the number you want to call, and  
then press Phone/Send  
again to dial.  
If you can’t highlight and  
dial a phone number on a  
web page or in a text  
message using the 5-way  
or stylus, it means that Treo  
does not recognize it as a  
phone number.  
To select from a chronological list of calls: Select the Call Log favorite. You can  
also access the Call Log by pressing Phone/Send  
Call Log from the recent call list.  
twice, and then selecting  
Dialing calls :: 43  
     
Receiving calls  
To receive calls, your phone must be on. This is different from having just the screen  
turned on (see “Turning your phone on and off” on page 15).  
See a photo of the person  
calling you! Learn how to  
assign a caller ID photo on  
“Assigning a caller ID  
To answer a call, do one of the following:  
Press Phone/Send  
.
Using the 5-way navigator, select the onscreen Answer button.  
If the headset is attached, press the headset button.  
photo” on page 146.  
To ignore a call and send it to voicemail, do one of the following:  
Press Power/End  
.
Using the 5-way, select the onscreen Ignore button.  
To silence the ringer while your phone is ringing:  
Press the Volume button or any key on your Treo except Phone/Send, Power/End,  
or the 5-way.  
To immediately silence all system sounds including the ringer, slide the ringer  
switch to Sound Mode Off  
.
When you silence the ringer, you can either answer the call or let it ring through to  
voicemail.  
If music is playing, and a call arrives, the phone rings softly. The audio continues  
playing, but you won’t hear it during your call. To pause the music, press the Side  
button. To answer the call, do one of the following:  
Using the 5-way, select the onscreen Answer button.  
Press the headset button (if a headset is attached).  
44 :: Receiving calls  
         
Using voicemail  
Setting up voicemail  
1. Make sure your phone is turned on (see “Turning  
your phone on and off” on page 15).  
If a Voicemail icon appears  
the screen, you can tap this  
icon to retrieve your  
2. Press Phone/Send  
.
3. Use the 5-way navigator to access Favorites.  
4. Select the Voicemail favorite button.  
Your Treo connects to Cingular Wireless’s  
automated voicemail system. If Treo is unable to  
connect, contact Cingular Wireless for assistance.  
voicemail.  
If you have multiple alerts,  
the Alert screen displays  
all your pending alerts.  
Select an item’s  
description to jump to that  
item, or check the box to  
clear that item. To view all  
your pending alerts from  
any screen on your phone,  
press and hold Center.  
Voicemail notification  
When you have a new voicemail message, you are  
notified with an Alert screen. The Alert screen reappears  
every five minutes until you respond to it. A Voicemail  
icon  
may also appear at the top of your screen  
(this feature is not supported by all mobile networks).  
Retrieving voicemail messages  
1. Press Phone/Send  
.
2. From the Phone application Main View, Dial Pad, or Favorites, press and hold 1 on  
the keyboard. Treo dials Cingular Wireless’s voicemail system.  
3. Enter your voicemail password using the Treo keyboard, or select Extra Digits if  
you defined this option (see “Editing or deleting an existing favorite button” on  
page 55 for information on editing favorite buttons). Remember, you do not need  
to press Option to enter numbers, *, or # while on an active call.  
Using voicemail :: 45  
           
When you make or receive a call, the Active Call View appears. Use the 5-way  
navigator to access the onscreen buttons in this view.  
Press Phone/Send  
repeatedly to toggle  
between the Active call  
screen and the Main View  
of the Phone application.  
B
A
To avoid accidentally  
A. Caller’s name and number  
B. Current duration of call  
pressing onscreen buttons  
while you’re holding the  
phone up to your ear to  
speak, you can disable the  
screen’s touch-sensitive  
feature during active calls  
(see “Using Auto-Keyguard  
and touchscreen lockout”  
on page 157).  
Ends the call immediately. You can also press the headset button (if the  
headset is attached).  
When a call lasts longer  
than one minute, the  
screen turns off. Press any  
key except Power/End to  
wake up the screen.  
Switches to the personal speakerphone so you can use other features,  
such as checking your calendar, during a call.  
Returns to Handset Mode when the speakerphone feature is active.  
46 :: Managing active calls  
     
Switches from a headset with Bluetooth wireless technology to the  
built-in earpiece. This button replaces the Spkr-phone button when a  
headset with Bluetooth wireless technology is attached.  
Places the current call on hold.  
When a call lasts longer  
than one minute, the  
screen turns off. Press any  
key except Power/End to  
wake up the screen, and  
then press Power/End to  
hang up the call. Be  
Lets you place another call while the first call is on hold. This button  
replaces the Hold button when a call is on hold.  
Opens the Dial Pad so you can manually dial additional numbers.  
Dials any extra digits (such as a password or extension) that you  
assigned to a Speed Dial favorite button. This button replaces the Dial  
Pad button during outbound calls to numbers that include predefined  
extra digits. See “Defining favorite buttons” on page 53 for information  
on creating a Speed Dial favorite button.  
careful not to press  
Power/End to wake up the  
screen because this will  
accidentally end the call.  
Mutes the Treo microphone so that you cannot be heard.  
Ending a call  
Do one of the following:  
Press Power/End.  
Select Hang Up.  
Press the headset button (if the headset is attached).  
.
Managing active calls :: 47  
     
Returning to an active call from another application  
You can use many other applications on your Treo while holding a phone conversation,  
including the organizer and SMS features. You cannot browse the web or send and  
receive email while on an active call.  
From any application, press Phone/Send  
to return to the Active Call View.  
Saving phone numbers  
After you complete an incoming call from a number (with caller ID) that is not in your  
Contacts list, you are prompted to add the number to your Contacts list.  
To add the number, select Yes.  
To decline adding the number, select No.  
To permanently disable the Add New Contact prompt, check the Never ask me to  
add new Contacts box when the prompt appears.  
If you don’t add a number right away, follow these steps to add it later:  
1. In the Call Log (see “Redialing a recently called number” on page 43), highlight the  
number you want to save.  
2. Select Add Contact.  
3. Enter the information for the entry.  
4. Select Done.  
48 :: Managing active calls  
     
More ways to manage calls  
Treo offers many advanced telephone features, including call waiting, conference  
calling, and call forwarding.  
You can use most of the  
other application on your  
Treo while holding a phone  
conversation, including text  
messaging and organizer  
features such as Calendar  
and Memos. To return to an  
active call from another  
application, press Phone/  
Send. You cannot make a  
data connection or use the  
Internet while on an active  
call. This means that you  
also cannot send and  
Making a second call  
You can make a second call while your first call is  
still active.  
1. After dialing the first number, use the 5-way  
navigator to select Hold.  
2. Use the 5-way to select Add Call.  
3. Dial the second number using Favorites,  
Contacts, or Dial Pad (see “Dialing calls” on  
page 41).  
When two calls are active, the Active Call View includes two status lines, each  
representing one of the calls. To switch between the two calls, select Swap.  
receive email or multimedia  
messages while on an  
active call.  
Answering a second call (call waiting)  
When you are on an active call, you can receive a second call. When the second call  
comes in, the Call Waiting dialog box appears, giving you the following options for  
handling the second call:  
To place the current call on hold and answer the new call, use the 5-way navigator  
to select Answer.  
To send the new call to voicemail, use the 5-way to select Ignore.  
To hang up the current call and answer the new call, press Power/End  
.
More ways to manage calls :: 49  
       
Making a conference call  
You can join a total of five other calls in a conference session, provided that your  
network and service plan include 6-way conferencing. Please contact Cingular  
Wireless for more information. Additional charges may apply and minutes in your  
mobile account may be deducted for each active call you place.  
1. While the first call is active, place or answer a  
second call.  
2. Use the 5-way to select Conf. This joins the two  
active calls in a conference session.  
3. Repeat this process to add other calls to the  
conference call.  
After you set your call  
forwarding options, call  
your Treo to confirm that  
call forwarding is active.  
4. To end the conference, use the 5-way to select  
Hang Up and end all the calls. To continue a  
conversation with one of the parties, select Extract,  
and then select the party you want to keep on the line.  
Forwarding all calls  
You can forward all your calls to another telephone number. You can also selectively  
forward certain calls (see “Forwarding calls under certain conditions” on page 51).  
Please check with Cingular Wireless about availability and pricing of forwarded calls,  
as additional charges may apply.  
1. Press Phone/Send  
2. Open the menus  
.
.
3. Select Options, and then select Call Preferences.  
4. Select the Forward all calls pick list.  
If the forwarding number appears in the pick list,  
select the number.  
50 :: More ways to manage calls  
   
If the forwarding number does not appear in the pick list, select Edit Numbers,  
and then select New. Enter a forwarding number, including the area code or  
country code if it is different from your mobile phone number. Select OK.  
5. Select OK.  
Forwarding calls under certain conditions  
You can forward calls to another number when the line is busy, a call is unanswered,  
your phone is off, or you are outside a coverage area.  
1. Open the menus  
.
2. Select Options, and then select Call Preferences.  
3. Select the Forward all calls pick list and select Don’t forward calls.  
4. Select any of the following pick lists:  
When busy: Forwards calls if the phone is busy.  
Not answered: Forwards calls instead of sending to voicemail.  
Off/No service: Forwards calls when your Treo is not connected to a mobile  
network.  
5. If the forwarding number appears in the pick list, select the number. If the  
forwarding number does not appear in the pick list, select Edit Numbers then  
select New, enter a forwarding number, and select OK.  
6. Select OK.  
More ways to manage calls :: 51  
     
Barring calls  
Call Barring lets you prevent unauthorized calls on your Treo. This feature may not be  
available on all mobile networks.  
You must enter your Call Barring password every time you change your Call  
Barring preferences. Contact Cingular Wireless if you do not know this password or if  
you need more information.  
1. Open the menus  
.
Want to see how long you  
spent on a particular call?  
From the Call Log, select  
the call, then select Details.  
Keep in mind that your  
billing statement may vary  
slightly from the  
2. Select Options, and then select Call Barring.  
3. Select the onscreen pick lists, and then select your Call Barring preferences.  
4. Select OK.  
Viewing minutes usage  
1. Select the Call Log favorite button.  
information you see  
2. Open the menus  
.
onscreen. Usage is charged  
based on your calling plan.,  
and calling plans vary.  
3. Select Totals from the Record menu.  
4. (Optional) To reset the counters to zero, select Reset Counters.  
5. Select Done.  
52 :: More ways to manage calls  
       
Defining favorite buttons  
Treo provides approximately 70 programmable favorite buttons for quick access to the  
following common tasks:  
Dialing a phone number (speed dial)  
Accessing your Call Log.  
Accessing the onscreen Dial Pad.  
Opening an application  
Accessing a web page  
Addressing a text, MMS, or email message  
Accessing voicemail (preset on Treo)  
To see the next Favorites  
page, press Right  
repeatedly. To see the  
previous page, press Left  
repeatedly.  
The predefined Voice Dial,  
Dir. Assistance, and Bill  
Balance favorites are  
Cingular services. If you  
have questions about these  
services, please contact  
Cingular customer service.  
If you’re upgrading from a  
previous Treo, your  
favorites are transferred  
along with your other info.  
However, you may need to  
rearrange the order in  
which your favorites appear  
by opening the Edit menu,  
and then selecting Edit  
Favorites Pages.  
When you are in the Main, Favorites, or Dial Pad View, you can press and hold a Quick  
Key to open the favorite associated with that key. Quick Keys are optional and can be  
letters or numbers, but you can’t use both the letter and number for the same key. For  
example, the voicemail Quick Key is 1. The letter equivalent for that key is E, so you  
cannot assign E as a Quick Key to another favorite button.  
Defining favorite buttons :: 53  
       
Creating a speed dial favorite button  
1. Press Phone/Send  
.
2. Use the 5-way navigator to access Favorites  
3. Select a blank button.  
4. Select the Types pick list and select Speed Dial.  
5. Enter a label for the favorite:  
If there are no blank  
buttons on the current  
Favorites page, press Down  
If the entry is for an existing contact, select  
Lookup. Start entering the last name of the  
contact and select the contact when it appears  
in the lookup list.  
If the entry is for a new contact, enter the Label,  
press Down , and enter the Number.  
or Right to scroll  
through the other pages.  
To see all the contact  
numbers for the selected  
person or business,  
6. (Optional) Enter a Quick Key. When you are in the Phone application, you can press  
and hold the Quick Key to instantly open the favorite.  
highlight the favorite button  
and press Space.  
7. (Optional) Select the Ringtone pick list and select a special ringtone for incoming  
calls from that contact.  
8. (Optional) Select More, and select advanced options:  
To add a special ringtone  
and extra digits, select  
More.  
Extra Digits: Lets you define additional digits to dial, such as a password or  
extension.  
Dial Extra Digits Automatically: Dials predefined Extra Digits immediately after  
dialing the phone number, when checked.  
9. Select OK.  
54 :: Defining favorite buttons  
   
Creating other types of favorite buttons  
1. Press Phone/Send  
.
2. Use the 5-way to access Favorites.  
3. Select a blank button.  
4. Select the Types pick list and select Call Log, Dial Pad, Application, Message,  
Email, or Web Link.  
You can also organize your  
buttons on different  
Favorites pages. Open the  
Edit menu and select Edit  
Favorites Pages.  
5. Enter a label for the favorite and enter any other necessary information on  
the screen.  
6. (Optional) Enter a Quick Key that opens the favorite when pressed and held.  
7. Select O K.  
Editing or deleting an existing favorite button  
You can edit but not delete  
the voicemail entry. The  
other predefined favorites  
can be moved but not  
deleted.  
1. Press Phone/Send  
.
2. Use the 5-way to access Favorites.  
3. Highlight the favorite button you want to edit or delete.  
4. Open the menus  
.
When creating a Message  
or Email favorite, you can  
enter multiple addresses;  
simply separate each  
address with a comma.  
This is an easy way to send  
messages to a group of  
people.  
5. Select Edit, and then select Edit Favorites Button.  
6. Make the desired changes. For example, you can add a Quick Key shortcut to  
any favorite. When you press and hold the assigned key from within the Phone  
application, the favorite opens.  
7. To delete the entry, select Delete.  
8. Select OK.  
Defining favorite buttons :: 55  
     
Using a phone headset  
You can connect a phone headset for hands-free operation. If you need to use your  
phone while driving and this is permitted in your area, we recommend using a phone  
headset (sold separately).  
If you’re using a headset  
with Bluetooth wireless  
technology and you want to  
return to the handset or a  
wired headset during a call,  
select Cancel Bluetooth on  
the Active Call screen.  
A. Speaker  
B. Microphone  
C. Headset button  
B
C
A
You can press the headset button to perform any of the following tasks:  
Answer an incoming call  
Answer a call waiting call  
Switch between two active calls  
Hang up a single call  
Transfer an outgoing call to a compatible headset with Bluetooth wireless tech-  
nology (headset with Bluetooth wireless technology required, sold separately)  
56 :: Using a phone headset  
   
Headset specifications  
Your Treo uses a 2.5mm, 3-pin headset connector. Your Treo works with headsets that  
are designed for this type of connector. When in doubt, ask the third-party headset  
manufacturer if the product is compatible with Treo smartphones. If you hear a  
headset buzz or poor microphone performance, your headset may be incompatible  
with Treo.  
In addition to the headset  
that came with your Treo,  
you can use other third-  
party headsets.  
Your Treo 650 is also compatible with headsets enabled with Bluetooth 1.1  
wireless technology. This includes most of the headsets with Bluetooth wireless  
technology currently available, as many of these headsets support both Bluetooth 1.1  
and 1.2 wireless technology. Check the specifications for your headset to confirm  
compatibility. Please note, however, that you cannot use a headset with Bluetooth  
wireless technology to listen to MP3 files.  
To hear stereo through the  
jack (such as music), you  
should use a stereo  
adapter or other accessory.  
more information on audio  
accessories and for the  
latest compatibility info.  
The headset designed for  
Treo 180/270/300 is not  
compatible with Treo 650.  
Using a phone headset :: 57  
 
Connecting to devices with  
Bluetooth wireless technology  
With your phone’s built-in Bluetooth wireless technology, you can connect to a  
number of devices with Bluetooth wireless technology such as a headset, printer, or  
GPS receiver, as well as to other phones and handhelds with Bluetooth wireless  
technology. If your computer is enabled with Bluetooth wireless technology, you can  
synchronize wirelessly, and even use your phone as a wireless modem for your  
computer.  
If you’re using a hands-free  
device with Bluetooth  
wireless technology and it  
is within range (30 feet),  
Treo automatically routes  
all calls to the hands-free  
device instead of to the  
handset. When a call  
comes in, your Treo rings  
and the headset beeps.  
Even if you pick up the call  
on your Treo, the call goes  
to the headset.  
Once you set up a connection with a device with Bluetooth wireless technology, you  
can communicate with that device whenever it is within range (about 30 feet).  
Connecting to a headset with Bluetooth wireless technology  
1. Go to Applications  
2. Select On.  
3. Enter a Device Name for your phone. This is the name other devices with  
Bluetooth wireless technology see when they connect to your phone.  
4. Select the Discoverable pick list and select one of the following:  
and select Bluetooth  
.
Your phone must be on and  
the Bluetooth setting must  
be set to On for your phone  
to be discoverable.  
Yes: Automatically establishes connections with devices with which you’ve  
created a trusted pair. New devices can request a connection that you can  
accept or refuse.  
No: Only devices with which you’ve already formed a trusted pair can find your  
phone. New devices cannot request a connection.  
58 :: Connecting to devices with Bluetooth wireless technology  
               
5. Select the Dialup Networking pick list and select one of the following:  
On: Lets you use your Treo as a wireless modem for your laptop, so that you  
can connect your computer to the Internet and use email applications.  
Off: Prevents you from using your Treo as a wireless modem for your laptop. If a  
Dialup Networking session is in progress when you select this option, it ends  
the session.  
6. Select Setup Devices.  
7. Select Hands-free Setup.  
When Dialup Networking is  
on, you cannot use  
8. Follow the onscreen instructions to create a trusted pair with the specific device. In  
some cases you may need to perform setup steps on the other device before you  
can complete this step.  
browser, email, or  
messaging applications on  
your phone. You can use  
these applications only on  
the computer to which your  
phone is connected. So, be  
sure to turn off this option  
when you’re not using your  
Treo as a wireless modem.  
9. After you finish setting up the device, close the Bluetooth application.  
Your Treo does not support  
Bluetooth wireless  
connections to stereo  
headsets, keyboards, or  
LAN access points.  
Connecting to devices with Bluetooth wireless technology :: 59  
 
Creating trusted pairs  
After you set up a connection with your computer or other accessory devices with  
Bluetooth wireless technology, you may want to set up other trusted devices, such as  
a friend’s handheld. When your Treo recognizes a trusted device, it automatically  
accepts communication, bypassing the discovery and authentication process.  
1. Go to Applications  
and select Bluetooth  
.
After you set up your  
Bluetooth wireless  
2. Select Setup Devices.  
3. Select Trusted Devices.  
4. Select Add Device. The Discovery icon appears to indicate that the discovery  
process is active.  
5. Select the device you want to add as a trusted device. If the device you want to add  
does not appear on the discovery results list, select Find More to search again.  
connections and trusted  
pairs, you can check the  
Allow only trusted devices  
to connect box for added  
security protection.  
6. Enter the same passkey on your phone and the other device and select OK.  
IMPORTANT: Some devices with Bluetooth wireless technology have a built-in  
passkey; others let you choose the passkey. In either case, you must use the same  
passkey on both the other device and your phone. See the documentation for the  
device with Bluetooth wireless technology for additional information.  
7. Select Done.  
Be sure to close the  
Bluetooth application when  
you’re done setting up  
devices and creating  
trusted pairs.  
Sending information over a Bluetooth wireless connection  
You can send an individual entry or a category. When you send a category, the items  
within the category appear as unfiled items on the receiving device.  
1. Open an application.  
2. Select the entry or category you want to send.  
3. Open the menus  
.
4. Select Send on the leftmost menu.  
5. Select Bluetooth, and then select OK.  
6. Select the receiving device on the Discovery Results screen, and then select OK.  
60 :: Connecting to devices with Bluetooth wireless technology  
     
Sending an application over a Bluetooth wireless connection  
1. Go to Applications  
.
2. Open the menus  
.
3. Select Send on the App menu.  
4. Select the Send From pick list and select whether the application you want to send  
is located on your Treo or on an expansion card.  
You can set your Treo to  
receive Bluetooth wireless  
connections when your  
phone is off. However, keep  
in mind that the Bluetooth  
radio consumes battery  
power even though your  
phone is off.  
5. Select the application you want to transfer. It cannot have a lock  
next to it.  
6. Select Send.  
7. Select Bluetooth, and then select OK.  
8. Select the receiving device on the Discovery Results screen, and then select OK.  
Receiving information over a Bluetooth wireless connection  
1. Go to Applications and  
select Bluetooth.  
1. Go to Applications  
and select Bluetooth  
.
2. Select Bluetooth On.  
3. If you already have a trusted pair with the other device, your Treo is ready to receive  
the info. If you don’t have a trusted pair with the other device, select the  
Discoverable pick list and select Yes.  
4. When the Send dialog box appears, select a category or expansion card. If you  
don’t select a category, the item goes in the Unfiled category.  
2. Select Bluetooth On.  
3. Open the Options menu  
and select Do not allow  
wakeup. This toggles the  
setting to Allow wakeup.  
5. Press Up  
to receive the information, or press Down  
to refuse it.  
Check your battery level  
before establishing a  
Bluetooth wireless  
connection. If the battery  
level is low, you can’t make  
a Bluetooth wireless  
connection.  
Connecting to devices with Bluetooth wireless technology :: 61  
     
Sending and receiving email  
If you’ve activated data services on your Treo, you’re ready to set up the VersaMail®  
application on your phone. You can use the VersaMail account with your Earthlink or  
BellSouth email account or any other POP3 or IMAP email account. You may also be  
able use VersaMail with a corporate account.  
VersaMail is not an email  
provider. It works with an  
account from a provider—  
your Earthlink or BellSouth  
account, for example—or a  
corporate account to  
Before you can use VersaMail with a given email account, you need to set up the  
account in VersaMail. If you have multiple email accounts, you must set up a VersaMail  
account for each one. You have three setup options:  
transfer messages to  
your phone.  
On a Windows computer, if the email account is already set up on your computer—  
for example, if you use Outlook Express on your computer to access your Earthlink  
account—you can transfer the account settings to your phone in just a few steps.  
On a Windows computer, if this is a new account, you can quickly set up the  
account on your computer and synchronize the information to your phone.  
For either a new or an existing account, you can set up the account directly on  
your phone.  
If you are setting up a Microsoft Exchange ActiveSync® account, see “Working with  
Microsoft Exchange ActiveSync” on page 73 for more information, and see the  
VersaMail User Guide on the CD for setup instructions.  
Transferring settings from an existing account (Windows only)  
1. Select the option to set up your email software when prompted on the final  
screen of the software CD installation. Or select Start > Programs > palmOne >  
VersaMail Setup.  
2. Select your username from the first drop-down list, and then select the option to  
create a new VersaMail email account. Click Next.  
62 :: Sending and receiving email  
       
3. Select the option to synchronize with an email account detected on your PC,  
and then select the account from the list. Click Next.  
4. Enter a descriptive account name or use the one shown. Enter your email account  
password. Click Next.  
If you are transferring  
existing account settings,  
your username and email  
address automatically  
appear on this screen.  
5. Select whether to synchronize account information to your phone or to set  
up another account, and then click Next.  
6. When you are finished setting up all accounts, click Finish.  
7. Synchronize to transfer all account information to your phone.  
Setting up an account on your computer (Windows only)  
If you set up an account on your computer and your email provider is not listed in  
the Mail Service list, select Other and see the VersaMail User Guide on the CD for  
account setup instructions.  
1. Select the option to set up your email software when prompted on the final  
screen of software CD installation. Or select Start > Programs > palmOne >  
VersaMail Setup.  
Sending and receiving email :: 63  
 
2. Select your username from the first drop-down list, and then select the option to  
create a new VersaMail email account. Click Next.  
3. Select the option to synchronize with a mail service from this list, and then select  
your mail service from the list. Click Next.  
4. In the first field, enter a descriptive account name or use the one shown. In the  
next two fields, enter the username you use to access your email and your email  
account password. Enter your email address in the last field. Click Next.  
5. Select whether to synchronize account information to your phone or to set up  
another account, and then click Next.  
To set more options for  
incoming and outgoing  
messages select Advanced  
on the Account setup  
complete screen.  
6. When finished setting up all accounts, click Finish.  
7. Synchronize to transfer all account information to your phone.  
Setting up an account on your phone  
1. Go to Applications  
2. Open the menus  
and select VersaMail  
.
.
3. Select Accounts, and then select Account Setup.  
4. Select New.  
5. In the Account Name field, enter a descriptive name.  
6. Select the Mail Service pick list, and then select your  
email provider. Select Other if your provider is not  
listed. If you chose Other, select the Protocol pick list,  
and then select POP or IMAP. If your email provider  
appeared in the list, the protocol is automatically  
selected and the Protocol pick list does not appear.  
Check with your email service provider to find the  
protocol for your email account as well as the names  
of the mail servers.  
64 :: Sending and receiving email  
 
7. Enter the username you use to access your email.  
8. Select the Password box, enter your email account  
password, and then select OK.  
9. Select Next.  
10.If you chose an email provider from the Mail Services  
pick list on the Account Setup screen, the mail server  
screen is already filled in. If you chose Other, enter  
your email address and the names of the incoming  
and outgoing mail servers.  
To send a copy or blind  
copy, select Cc or Bcc and  
enter the address(es) in  
those fields. See  
11.Select Next, and then select Done.  
“Customizing your email  
settings” on page 70 for  
details on displaying the  
Bcc field.  
Creating and sending messages  
1. From the Inbox, select New.  
2. Begin entering the addressee’s email address, first  
name, or last name. If the information you are  
entering matches one or more entries in Contacts,  
VersaMail displays the matching contacts. To accept  
a suggestion, select the correct contact. To send to  
a different address, keep entering the email address  
or name.  
You can mark outgoing  
messages as high priority.  
Open the Options menu  
and select Set Priority  
To High.  
3. Enter the subject and message text. To move  
between fields, press Up or Down  
.
4. Select Send to connect and send all messages immediately, Outbox to put the  
message in the Outbox to send later, or Drafts to save the message and continue  
working on it at another time. If you select Send and the message cannot be sent  
for any reason, the message is stored in your Outbox. VersaMail continues  
attempting to send the message at the first available opportunity until the message  
is sent.  
Sending and receiving email :: 65  
 
Attaching photos and videos  
1. Create the message to which you want to attach the  
photo or video.  
2. On the New Message screen, tap the red paper clip  
icon in the upper-right corner.  
3. Select Photo/Video from the Type pick list.  
4. On the Select Media screen, select the Album pick  
list to go to the album containing the photo or video  
you want, and then check the box to the left of the photo or video.  
5. Select Done.  
Repeat steps 3 and 4 to  
attach more than one file to  
a message. To remove an  
attachment, select the file  
in the Attachments box,  
and then select Delete.  
Attaching ringtones  
Ringtones that are copy  
protected appear in the  
Sounds application with a  
lock icon. These ringtones  
can be used on your phone  
only and cannot be sent as  
attachments.  
1. Create the message to which you want to attach the ringtone.  
2. On the New Message screen, tap the red paper clip icon in the upper-right  
corner.  
3. Select Sounds from the Type pick list.  
4. Select the ringtone you want, and then select Insert.  
5. Select Done.  
Attaching Word, Excel, and PowerPoint files  
1. Create the message to which you want to attach the item.  
2. On the New Message screen, tap the red paper clip icon in the upper-right corner.  
3. Select Documents from the Type pick list.  
4. Select the file you want on the Documents screen.  
5. Select Done.  
66 :: Sending and receiving email  
       
Attaching other types of files  
1. Create the message to which you want to attach the item.  
2. On the New Message screen, tap the red paper clip icon in the upper-right corner.  
3. Select the type of file to attach—for example, Address, Appointment, or Memo/  
Text—from the Type pick list.  
4. Select the file you want from the list in the Type box.  
5. Select Done.  
When viewing a message,  
tap the scroll arrows at the  
top of the screen to view  
the previous or next  
message.  
Receiving and viewing messages  
1. Make sure your phone is turned on (see “Turning Treo on and off” on page 15).  
2. From any mailbox, select Get or Get & Send.  
3. From the Inbox, select the message you want to view.  
4. If a large incoming message is truncated, select More  
5. Select Done.  
.
Sending and receiving email :: 67  
 
Replying to or forwarding messages  
When you respond to messages, you can select whether to include the original text  
(see “Customizing your email settings” on page 70).  
1. From the Inbox or another folder, open the message to which you want to respond.  
2. From the Message View, select Reply. Select whether to reply to just the sender or  
to reply to both the sender and all addressees on the messages.  
3. Enter your reply.  
If an attachment is not  
downloaded because it is  
larger than your maximum  
message size, the paper  
clip icon does not appear,  
and the attachment does  
not display at the bottom of  
the message screen. Select  
More to download and  
4. Select Send.  
Viewing attachments  
There are a number of attachment types you can open with the built-in software  
on your Treo (for example, Microsoft Word, Excel, and PowerPoint files; ringtones;  
and photos).  
1. From any folder, open the message with the attachment you want to view.  
Messages with downloaded attachments are indicated by a paper clip icon to the  
left of the message icon.  
display any attachments.  
2. Tap the attachment name at the bottom of the message screen to view it in the  
default viewer on your phone. Or, tap the folder icon to the left of the attachment  
name to open a menu of tasks you can do with the attachment, including View,  
Install, or Unzip, depending on the attachment file type; Save to card to save the  
attachment to an expansion card; or Select Viewer to select the application you  
want to use to view the attachment.  
3. When you finish with the attachment, select Done to return to the Attachments  
dialog box. If there is no Done button, go to Applications  
VersaMail to return to the Inbox of the account you were in.  
and select  
68 :: Sending and receiving email  
   
Managing your messages  
The status icons that appear near the messages in your Inbox indicate the following:  
You have not read the message.  
You have read the message.  
The message includes an attachment.  
To empty (or purge) the  
Trash folder, open the  
Message menu and select  
Empty Trash.  
This message is high priority.  
You can rearrange the VersaMail list to make it easier to find and view messages.  
In the Inbox, select Sort, and then select one of the following: Sort by Date, Sort by  
Name, Sort by Subject.  
To quickly switch between folders in list view, select the folder pick list at the top of  
the screen and select the desired folder.  
To delete a single message,  
select the envelope icon  
next to the message, and  
then select Delete from  
the list.  
Deleting selected messages from the Inbox  
When you delete a message from the Inbox, it moves to the Trash folder, which stores  
the 200 most recently deleted messages. If you delete more than 200 messages, the  
oldest messages are automatically removed from the phone.  
1. Select the bullet next to the icon of each message that you want to delete. To  
select adjacent messages, drag the stylus so it hits the bullet to the left of each  
message. Lift the stylus and drag again to select more adjacent messages.  
2. Open the menus  
.
3. Select Delete on the Message menu.  
4. If a confirmation dialog box appears, select OK to confirm deletion.  
Sending and receiving email :: 69  
     
Deleting messages by date  
You can quickly delete a group of messages by selecting a range of dates.  
1. Open the menus  
.
2. Select Delete Old on the Message menu.  
3. Select the folder and a date range for the messages you want to delete.  
4. Select OK.  
5. If a confirmation dialog box appears, select OK to confirm deletion.  
Switching accounts  
You can switch between different email accounts.  
1. Open the menus  
.
2. Select Accounts, and then select an account.  
Customizing your email settings  
You can customize the VersaMail settings for each individual email account on your  
Treo. The preferences you set apply only to the email account you are currently  
viewing. If you have multiple accounts, configure each account separately.  
You can set up a schedule to automatically retrieve email messages; set  
preferences for how and when messages are retrieved; add a signature to an  
outgoing message; and more. For complete information on all of the email settings  
you can customize, see the VersaMail User Guide on the CD.  
70 :: Sending and receiving email  
       
Scheduling Auto Sync  
You can set up VersaMail to automatically download new email messages to your  
phone with the Auto Sync feature.  
1. Open the menus  
.
2. Select Options, and then select Preferences.  
3. Select Auto Sync.  
4. Check the Sync automatically box.  
You should perform a  
manual get mail after  
setting up a scheduled  
Auto Sync. Then, only new  
messages are retrieved  
during Auto Sync.  
5. Select the Every pick list and select the time interval,  
from 15 minutes to 12 hours. Note that if you set a  
more frequent interval, you may need to recharge  
your phone’s battery more often.  
6. Select the Start and End Time boxes, and then select the hour, the minute, and AM  
or PM to enter the time for the first and last Auto Sync to take place. Select OK.  
7. Select the days you want the schedule to be active. You can choose any number of  
days, but you can set up only one schedule for each email account.  
8. Select OK, and then select Get Mail.  
To receive notifications of  
successful Auto Sync  
retrievals only, uncheck the  
Notify me of auto sync  
failures box. Leave the box  
checked if you want to  
receive notifications of both  
successful and failed Auto  
Sync retrievals.  
Selecting alert tones  
When you schedule Auto Sync for a given account, you can choose a sound—such as  
a bird, a phone, or an alarm—to let you know when new email arrives.  
1. From any mailbox screen, open the menus  
2. Select Options, and then select Preferences.  
3. Select Auto Sync.  
.
4. Select Alerts.  
5. Check the Notify me of new mail box.  
6. Select the Notify Sound pick list, and then select a sound. Your Treo plays a brief  
demo of the sound.  
7. Select O K.  
Sending and receiving email :: 71  
   
Setting preferences for getting messages  
1. From any mailbox screen, open the menus  
2. Select Options, and then select Preferences.  
3. Select Delivery Options.  
.
4. Set any of the following preferences.  
Get: Indicates whether to get message subjects only  
or entire messages.  
Ask Every Time: Indicates if you want to see a dialog  
box for selecting subjects only or entire messages  
each time you retrieve email. If the box is unchecked,  
messages are retrieved according to the option you  
select in the Get pick list.  
Unread messages (IMAP accounts only): Downloads only unread mail to your  
phone. If you don’t check this box and you select Get & Send, all of your messages  
on your provider’s mail server are downloaded to your Inbox, including messages  
you have already read.  
Mail from last: Gets messages sent within the number of days you specify.  
Download attachments: Automatically downloads files attached to email.  
Attachments that exceed the maximum message size cannot be downloaded.  
Maximum message size: Sets the maximum size of an incoming email message.  
Enter the size in kilobytes (KB). The default is 5KB, but you can enter any size up  
to 2048KB (approximately 2 megabytes, or 2MB), including attachments. The  
maximum message size that you can retrieve is 60KB for the body text and  
approximately 5MB of total data for any attachments.  
The VersaMail application  
sends all messages as  
plain text only, with all  
HTML tags stripped, even  
if you are forwarding or  
replying to a message  
that was originally received  
as HTML.  
The POP protocol does not  
support retrieval of unread  
mail only from the server.  
If you have a POP email  
account, VersaMail  
downloads all messages  
regardless of whether you  
have read them, and  
regardless of whether this  
box is checked.  
Message Format: Sets the format in which you retrieve messages. Select HTML to  
display any messages sent in HTML format with basic HTML formatting intact, and  
other messages as plain text. Select Plain Text to display all messages as plain text,  
regardless of the format in which they were sent. The default setting is HTML.  
5. Select OK.  
72 :: Sending and receiving email  
 
Attaching a signature to a message  
You can attach a personal signature, with info like your company's address and fax  
and telephone numbers, to the bottom of all messages you send.  
1. From any mailbox screen, open the menus  
2. Select Options, and then select Preferences.  
3. Select Signature.  
.
4. Check the Attach Signature box.  
5. Enter your signature information, and then select OK.  
The POP protocol does not  
support retrieval of unread  
mail only from the server.  
If you have a POP email  
account, VersaMail  
Working with Microsoft Exchange ActiveSync  
Microsoft Exchange ActiveSync works with the VersaMail and Calendar applications  
on your phone to directly access corporate groupware information on a Microsoft  
Exchange 2003 server. You can access business email and calendar info on the  
Exchange 2003 server from your phone without using a desktop computer.  
When you create an ActiveSync account in the VersaMail application, both your  
email and calendar info synchronize directly with the Exchange server; information  
does not synchronize with the desktop software application on your computer, such as  
Microsoft Outlook or Palm Desktop software. Other information, such as contacts,  
tasks, and memos, continues to synchronize with your desktop software.  
For complete information on using a Microsoft Exchange ActiveSync account, see the  
VersaMail User Guide on the CD.  
downloads all messages  
regardless of whether you  
have read them, and  
regardless of whether  
this box is checked.  
Your phone must be able  
to establish a GPRS  
connection in order to  
download the Xpress Mail  
application.  
Sending and receiving email :: 73  
         
Working with the Xpress Mail mail service  
You can install the optional Xpress Mail mail service to send and receive email.  
Your phone contains a preinstalled setup program for this service.  
You can also go to  
Favorites and select Xpress  
Mail to begin setup.  
1. Go to Applications  
and select Xpress Mail  
.
2. Follow the onscreen instructions to download and set up the application.  
What is Xpress Mail?  
The Xpress Mail suite of email products from Cingular offers you a variety of options  
for using mobile email on your phone—whether you are a business user who wants to  
access your corporate email, an individual who wants to access your personal email,  
or both. Xpress Mail provides this flexibility with secure, cost-effective mobile  
solutions which are easy to install and use. You can choose from among the following  
Xpress Mail products for sending and receiving email on your phone.  
Xpress Mail Enterprise Edition  
Xpress Mail Enterprise Edition is a behind-the-firewall corporate email solution for the  
Treo. It uses an end-to-end encryption model that leverages AES encryption  
technology which is one of the industry's standards for secure messaging. Enterprise  
Edition is a much faster way for companies to wirelessly enable their uses to access  
email and corporate applications by eliminating the need to purchase costly software  
licenses and servers. For more information on Enterprise Edition, go to  
74 :: Sending and receiving email  
 
Xpress Mail Network Edition  
Xpress Mail Network Edition is a zero-footprint, hosted corporate email solution  
for the Treo. In a hosted email solution, the wireless email server resides behind  
Cingular's firewall instead of behind the customer's firewall and network. By  
Edition is a much faster way for companies to wirelessly enable their uses to access  
email and corporate applications. For more information on Network Edition, go to  
www.cingular.com/business/xpress_mail_ne.  
Xpress Mail Personal Edition  
Xpress Mail Personal Edition is an individual email solution for the Treo. It allows for  
self-registration and a quick and easy setup for access to both personal and business  
email. A software redirector is installed on your computer with a connection to the  
Internet and sends email out to your phone wirelessly. Personal Edition allows for  
easy access to POP3 and ISP email. To register for Personal Edition go to http://  
xpressmailpe.cingular.com.  
Downloading the Xpress Mail application  
The Xpress Mail application appears in the Applications View as a Get Mail icon.  
Select Get Mail to open a screen where you can choose the Xpress Mail option you  
want to use and whether you plan to access business email, personal mail, or both:  
Corporate Users: Select Enterprise or Network Edition download.  
Personal Users: Select Personal Edition download.  
Sending and receiving email :: 75  
Xpress Mail buttons and navigation  
Navigation through Xpress Mail is simple and is similar to using your computer or  
web-based email application. Use the following icons to perform the following tasks:  
View your calendar.  
View your contacts.  
View your documents.  
Delete a message.  
Compose a message.  
Synchronize your messages.  
Call the person who sent the message.  
76 :: Sending and receiving email  
Messaging  
You can exchange brief text and multimedia messages with other mobile phones that  
support these forms of messaging (also known as SMS and MMS) and with email  
addresses. Before you use your Treo to send or receive messages, consult Cingular  
Wireless for pricing and availability of text and multimedia messaging services.  
To address a message  
to multiple recipients,  
separate the addresses  
with a space or a comma.  
If you address a single  
message to three people,  
you will be billed for three  
messages.  
Creating and sending a text message  
Each text message can hold up to 160 characters. Messages with more than 160  
characters are automatically split into several messages. (If you send a text message  
to an email address, the email address is deducted from the 160 character count.)  
1. Make sure your phone is turned on (see “Turning your phone on and off” on  
page 15)  
When entering a message,  
you can insert emoticons  
by pressing Center.  
2. Press the Messaging  
3. Select New.  
button.  
To add a new QuickText  
phrase, select Edit  
QuickText from the list.  
4. Select the To pick list to address the message:  
If the recipient’s name appears in the To pick list, select it from the list.  
Messaging :: 77  
         
If the recipient is in your Contacts list, select Lookup in Contacts, and then enter  
the first few letters of the recipient’s first or last name. Highlight the recipient’s  
phone number or email address, and then select Add.  
If the recipient’s name is not in the pick list or your Contacts list, enter the full  
phone number or email address.  
5. Enter your message, or select QuickText  
to insert predefined phrases.  
6. (Optional) Open the menus  
Compose menu.  
7. Select Send.  
, and then select a priority setting on the  
When addressing a  
message, you may need to  
press Option to enter letters  
or numbers. The Option  
Lock setting defaults to the  
setting you used the last  
time you addressed a  
message.  
Creating and sending a multimedia message  
Multimedia messages consist of photos, videos, text, and sounds presented as one or  
more pages. You can include any of the following items:  
Ringtones  
MIDI  
iMelody  
Not all symbols available  
on your phone may be  
used in text messages. The  
Messaging application  
automatically replaces  
invalid characters before it  
sends your message.  
Sound clips  
AMR  
Photos  
JPEG  
GIF  
BMP  
Select Save as Draft to  
save a draft of the  
TIFF (including LZW compressed files)  
message without sending  
it. To access the draft,  
select the category pick list  
at the top of the screen  
and select Drafts.  
Videos  
MPEG4  
H.263  
3GP  
78 :: Messaging  
       
1. Make sure your phone is turned on (see “Turning your phone on and off” on  
page 15).  
2. Press Messaging  
3. Select New.  
.
4. Select Add.  
5. Select the To pick list to address the message:  
If the recipient’s name appears in the To pick list, select it from the list.  
If the recipient is in your Contacts list, select Lookup in Contacts, and then start  
entering the first few letters of the recipient’s first or last name. Highlight the  
recipient’s phone number or email address, and then select Add.  
If the recipient’s name is not in the pick list or your Contacts list, enter the full  
phone number or email address.  
A multimedia message can  
contain multiple pages. To  
navigate between pages or  
to add a new one, select  
the Pg pick list at the  
bottom of the screen.  
6. Select Add.  
To delete an item from a  
message you’re creating,  
highlight it and then press  
Backspace.  
If you are out of a coverage  
area or if your phone is off,  
outgoing messages go into  
the Outbox. When you  
return to a coverage area,  
your pending messages are  
sent automatically and  
transferred to the Sent  
folder.  
7. Select one or more of the following:  
Add Photo: Lets you insert one or more photos. You can take the photos with  
the built-in camera or insert an existing photo.  
Record Sound: Lets you record a message, such as a voice caption for a photo,  
or insert an existing sound, such as a ringtone. You can add only one sound per  
page. If you capture a photo with the built-in camera and save it with a voice  
caption, the voice caption does not count as a sound file.  
Messaging :: 79  
Add Movie: Lets you insert one or more movies. You can capture a movie with  
the built-in camera or insert an existing video clip. If you insert a movie, you  
cannot add photos or sounds to the same page.  
8. Enter a subject and a text message or caption.  
9. (Optional) Select Preview to view the message as the recipient will see it.  
10. Select Send.  
If you have multiple alerts,  
the Alert screen displays all  
your pending alerts. Select  
an item’s description to  
jump to that item, or check  
the box to clear that item.  
To view all your pending  
alerts from any screen on  
your phone, press and  
hold Center.  
Receiving messages  
When your phone is on and in an area of wireless coverage, you will automatically  
receive new text messages. For multimedia messages, you can configure your Treo to  
automatically download new messages or to notify you that a message is ready to  
download. You can also configure your Treo to notify you when a new text or  
multimedia message arrives, using a ringtone and vibration or an onscreen alert.  
The new message alert may include any of the following buttons:  
OK: Dismisses the alert and places the message in your Inbox.  
Reply: Opens the Chat View so you can respond to the message.  
Call Back: Dials the sender’s phone number.  
You can send and receive  
text messages even while  
you are on a phone call.  
This is easiest when using  
a hands-free headset or the  
speakerphone.  
Go To Msg: Opens the message so you can view its full contents.  
80 :: Messaging  
     
Using links in messages  
When you receive a text message that contains a telephone number, email address, or  
URL, you can dial the number, send an email message, or go to the web page  
immediately. Your Treo automatically opens the appropriate application from the link.  
1. Select a message from the list.  
2. Select the phone number, email address, or URL (appears as underlined blue text).  
You can expand and  
collapse header information  
by selecting one of the  
header icons in the title bar  
of a message.  
Viewing/playing a multimedia message  
1. From the Inbox, select the message you want to view.  
2. If there are sounds or multiple pages, playback begins immediately.  
3. Use the onscreen controls to scroll to other pages and messages.  
To play or save a sound, select the Sound icon  
sounds later by going to Applications  
. You can access saved  
.
and selecting Sounds  
To save a photo, tap it with your stylus or finger. You can access saved photos  
later by going to Applications and selecting Media  
.
To select the text, position the cursor in the text area, and then press Center.  
To stop playback of a message, select Play/Stop.  
4. Select OK.  
Messaging :: 81  
   
Managing your messages  
The status icons that appear next to each message in the Inbox and Outbox folders  
indicate the following:  
A text message. Urgent messages appear with a red exclamation point (!).  
A chat session.  
Unread messages appear  
in bold. Messages you’ve  
read appear in plain text.  
A voicemail or numeric page.  
An incoming message with photos or videos.  
An incoming message with sound.  
In list view you can rearrange the messages in any folder using the Sort command.  
1. From list view, open the menus  
.
2. Select View, and then select Sort by Name or Sort by Date.  
In list view you can delete several messages at once from any folder using the  
Purge command.  
1. From list view, open the menus  
.
2. Select Purge on the Message menu.  
3. Select the Purge pick list and select an option.  
4. Select OK.  
82 :: Messaging  
   
Chatting with Messaging  
When you exchange more than one message with a  
single contact, your messages are grouped into a chat  
session. The upper part of the Chat View displays all  
messages you’ve exchanged with this contact, and the  
lower part provides a text entry area. You can carry  
on multiple chats at the same time and easily switch  
between them, using the pick list at the top of  
the screen.  
To find the conversations  
you had with someone,  
open your Messaging Inbox  
and select a chat session.  
1. From the Inbox, select a chat.  
2. Enter your message.  
3. Select Send.  
You can customize your  
Chat View settings on the  
Chat tab in Messaging  
Preferences. See  
“Customizing your  
Messaging settings” on  
page 83.  
Customizing your Messaging settings  
1. Open the menus  
.
2. Select Options, and then select Preferences.  
3. Set any of the following preferences:  
Messages: Your preferences for individual text  
messages.  
Create new messages as: Indicate if a blank text  
or a multimedia message appears when you  
create a new message.  
Always request delivery receipts: Indicate if you want to receive a confirmation  
when a message is received.  
Always request delivery receipts: Indicate if you want to receive a confirmation  
when a message is read.  
Confirm message deletions: Indicate if you want deletion confirmation  
messages to appear.  
Messaging :: 83  
     
Privacy Mode (hide text): Indicate if you want the body text to appear in the  
alert when you receive a new message.  
Validity period: Set how long you want Cingular Wireless to attempt to deliver  
your outgoing messages. If a message can’t be delivered within the specified  
period of time, the message is discarded. This setting doesn’t affect your  
incoming messages.  
Chat: Your preferences for chat sessions.  
Warning: Changing your  
Network preferences may  
cause the Messaging  
application to stop  
functioning.  
Thread messages from one person: Indicate when  
you want to group messages from the same person.  
Show message timestamps in chats: Indicate if  
you want to see the local date and time the  
message was sent next to each message.  
Display my name in chat window as: Enter the  
name you want displayed as the label for your  
messages in the Chat screen.  
Label color: Select the color in which you want messages to appear.  
Use color for: Indicate if you want to view both the message label and the  
message in a different color or only the name.  
Connection: Your preferences for network connections.  
Automatically collect MMS messages: Indicate if  
you want to automatically receive multimedia  
messages.  
Even when roaming: Indicate if you want to  
automatically receive multimedia messages while  
roaming.  
Network Configuration: Indicate if you want to use  
Automatic or Manual message retrieval. If you select  
Manual, select Edit and enter Cingular Wireless’s settings.  
4. Select OK.  
84 :: Messaging  
Selecting alert tones  
1. Open the menus  
.
2. Select Options, and then select Alerts.  
3. Select the Alert Volume pick list and select a volume  
level.  
4. Select the first Vibrate pick list and indicate if you  
want your phone to vibrate during an incoming alert,  
when Sound Mode is on.  
5. Select the second Vibrate pick list and indicate if you  
want your phone to vibrate during an incoming alert,  
when Sound Mode is off.  
6. Select the Tones box.  
7. Select the Message Tone pick list and select an  
alert tone for incoming messages.  
8. Check any of the following boxes if they appear on  
your screen:  
Show Message Alerts Dialog: Indicate if you  
want to receive onscreen alerts when a new  
message arrives.  
Show Receipts Alerts Dialog: Indicate if you want  
to receive onscreen alerts when a receipt arrives.  
9. Select Done.  
Messaging :: 85  
   
Browsing the web  
The Web browser on your Treo provides quick and easy access to web pages. You can  
view most sites you use on your computer, including those with security and advanced  
features, such as JavaScript and frames. To browse the web, you must activate data  
services from Cingular Wireless.  
The navigation bar shows  
status info while a page is  
loading. You don’t have to  
wait for a page to fully load  
to navigate within the page  
or to select a link to  
Viewing a web page  
The Blazer® Web browser uses patent-pending technology to optimize web pages for  
your phone. By default, the browser reformats web pages into a single column and  
resizes images on your screen. This way, you can see most content without scrolling  
left or right.  
another page.  
To adjust the font size,  
open the Options menu and  
select Font. To fit more text  
on the screen, select Small.  
To make the text easier to  
read, select Large.  
1. Make sure your phone is turned on (see “Turning your phone on and off” on  
page 15).  
2. Press and hold the Side button to open the Web browser.  
3. Navigate to the web page you want:  
To view mobile content designed specifically for your Treo, select  
.
86 :: Browsing the web  
         
To go to any web page on the Internet, enter the address in the Address Bar,  
or select  
.
If you browse to a secure web page, a Lock  
To view the previous or next page, select  
appears in the Address bar.  
.
or  
To view a page in a wide layout format (as on your computer), select  
then select Wide Page Mode.  
and  
Want to get to the icons  
faster? Press Space to  
jump to the icons, or open  
the menus to access the  
same commands through  
the menus.  
To refresh the page with the latest content from the Internet, select  
.
To scroll through the page in Optimized View, press Up  
or Down . In Wide  
Page View, press Up , Down , Left , or Right to scroll in all directions.  
To follow a link to another web page in Optimized View, press Left or Right  
to highlight the link, and then press Center to go to the selected page. You can  
also tap the link on the screen with your stylus.  
You can also open the  
Web browser from the  
Applications View. Go  
to Applications and  
select Web.  
Creating a bookmark  
Bookmarks let you instantly access a web page without needing to enter the address  
every time. The Web browser can store up to 100 bookmarks or saved pages,  
allowing you to open your favorite web pages quickly. Remember, a bookmark is  
different from a favorite (see “Defining favorite buttons” on page 53).  
1. Go to the page you want to bookmark.  
Always using bookmarks?  
Make Bookmark View the  
default view when you open  
the browser. Open the  
Options menu and select  
Preferences. Select the  
Start With pick list and  
select Bookmarks.  
2. Open the menus  
.
3. Select Add Bookmark on the Page menu.  
4. If desired, change the Name and Description.  
5. Select OK, and then select OK again.  
Saving a page  
The Web browser lets you save a page for offline  
viewing, so you don’t need an Internet connection to view it later.  
Browsing the web :: 87  
     
1. Go to the page you want to save.  
2. Open the menus  
.
3. Select Save Page from the Page menu.  
4. Select OK, and then select OK again.  
Viewing bookmarks or saved pages  
Bookmarks and saved pages both appear in Bookmark  
View. Saved pages are indicated by a small triangle in  
the upper-right corner of the bookmark.  
Need to send Email from a  
web page on your Treo?  
Email addresses appear as  
links on web pages. After  
you configure an email  
application on your Treo,  
you can select an email  
address link to create a  
message to the selected  
address.  
1. Select the Bookmarks View icon  
.
2. Select the bookmark or saved page you want to view.  
Editing or deleting a bookmark or saved  
page  
1. From the Bookmarks View, open the menus  
2. Select Edit Bookmarks on the Bookmarks menu.  
3. Select the bookmark you want to edit or delete.  
4. Enter the desired changes.  
.
5. Select OK.  
Arranging bookmarks and saved pages  
The Web browser includes 10 pages so that you can arrange bookmarks and saved  
pages in a logical fashion. For example, you can store travel links on one page, stock  
links on another, and business links on third page.  
88 :: Browsing the web  
   
1. From the Bookmarks View, open the menus  
2. Select Edit Bookmarks on the Bookmarks menu.  
3. Enter a new title for this page.  
.
4. Use the stylus to drag and drop bookmarks into  
different slots on the current page. To move a  
bookmark to a different page, drag and drop it on the  
Page icon  
5. Select OK.  
.
Tap and hold the back or  
forward buttons to pop up  
a list of sites you’ve visited.  
Downloading files from a web page  
If you can’t edit, delete, or  
beam a bookmark, it is  
probably locked.  
The Web browser lets you download files of up to 2MB that are usable on your Treo,  
such as new applications, MIDI ringtones, or pictures that are specifically tagged for  
download. When you download a file, it is automatically sent to the application that can  
use the file. For example, if you download an MP3 file, you can store it on an  
expansion card and play it on your phone later in the RealPlayer® application. You can  
also download files to an expansion card, even if the files are not usable on your Treo.  
1. Go to the page that contains the link to the file you want to download.  
You can move the  
predefined bookmarks, but  
you cannot delete them.  
2. Press Left or Right to highlight the link to the file, and then press Center to  
initiate the download process.  
Browsing the web :: 89  
     
Copying text from a web page  
You can copy text from a web page and paste it in other applications.  
1. Use the stylus to highlight the text you want to copy.  
2. Open the menus  
.
3. Select Edit, and then select Copy.  
4. Go to the application in which you want to paste, and then position the cursor  
where you want to paste the text.  
Lots of pretty graphics  
slowing you down? Browse  
the web faster by turning  
off images. Open the  
Options menu, select  
Preferences, select General,  
and then check the Disable  
Images box.  
5. Open the menus  
.
6. Select Edit, and then select Paste.  
Using the History list  
The History list stores the addresses of the last 100 pages you visited. Items in the  
History list are sorted chronologically.  
1. From the Page View, open the menus  
2. Select History on the Page menu.  
.
.
If the Web browser does  
not recognize a phone  
number as dialable, you can  
copy the phone number (as  
text) and paste it into the  
Phone Dial Pad.  
3. Press Down to navigate through the list.  
4. Select the web page you want to load.  
Finding text on a web page  
1. From the Page View, open the menus  
2. Select Find Text on Page on the Page menu.  
3. Enter the text you want to find.  
4. Check or uncheck the Wrap Search box to indicate if you want the search to wrap  
from the end of the page to the beginning when the end is reached.  
5. Select Find to start the search.  
You can also save an  
image from a web page by  
tapping and holding it with  
the stylus.  
90 :: Browsing the web  
     
Customizing your Web browser settings  
1. Open the menus  
.
2. Select Options, and then select Preferences.  
3. Select Page and set any of the following  
preferences:  
Start With: Determines which view displays every  
time you open the Web browser.  
Visit secure websites. The  
security certificates and  
128-bit SSL, strong  
Home Page: Sets the page that appears when  
you select  
.
encryption let you browse  
secure sites, such as online  
shopping, banking, and  
email. Remember: Some  
secure sites also require  
specific browsers, and may  
not work with the Web  
browser.  
Restore Default: Selects the original home page,  
if you changed it.  
Show Address Bar: Sets whether the web address appears in Page View.  
When it is visible, you can select the pick list to go to a previously viewed page  
or enter a URL directly from Page View.  
4. Select General and set any of the following  
preferences:  
Disable Auto Complete: Determines whether the  
Web browser suggests text, based on your  
previous entries, when you begin entering info.  
Disable Images (faster): Determines whether  
images appear when you load a web page. If you  
don’t view images, web pages will load faster. If  
The Web browser supports  
JavaScript, Secure Socket  
Layer (SSL), and cookies,  
but does not support plug-  
ins (Flash, Shockwave,  
etc.) or Java applets.  
you select not to view images, you can still see any image by selecting the  
placeholder box on the web page.  
Disable JavaScript: Bypasses JavaScript elements on the web pages you view.  
Disable Cookies: Determines if some web sites can store personalized info on  
your Treo. Some sites do not work properly if you select this option.  
Tap and Drag: Determines whether dragging the stylus selects text or scrolls  
through the content of the page.  
Browsing the web :: 91  
       
5. Select Advanced and set any of the following  
preferences:  
Set memory limit for storing pages: Sets the  
amount of memory used for your cache. Pages  
are cached so they load faster the next time you  
view them.  
Cookies: Indicates how much memory is being  
used by cookies. To free up this memory, select  
Clear Cookies.  
Cache: Indicates how much memory is being used by your cache to store  
recent pages and history. To free up this memory, select Clear Cache.  
Clear cache on exit: Determines if the cache clears each time you exit the  
Web browser.  
Set Proxy: Sets up a proxy server to access the Internet. If your connection  
requires a proxy server, please contact your Internet service provider or IT  
administrator for this information.  
6. Select OK.  
92 :: Browsing the web  
     
Taking photos and videos  
Your phone comes with an easy-to-use built-in camera that allows you to instantly  
take and view pictures and videos and send them to your friends and family. To add a  
personal touch to your phone, use your pictures as wallpaper on the Main Phone view  
and as caller ID images.  
Photos are 16-bit color at a  
maximum of 640 x 480  
pixels (0.3 megapixels) in  
VGA resolution or 320 x  
240 pixels in QVGA  
resolution. Videos are 352  
x 288 pixels in CIF  
Taking a photo  
You can store photos on your phone or on an expansion card.  
1. Go to Applications  
and select Camera  
.
2. Select the Album pick list and select the album  
where you want to save the photo.  
resolution or 176 x 144  
pixels QCIF in resolution.  
3. (Optional) Adjust the zoom and resolution settings.  
4. Point the lens on the back of your Treo at the subject  
you want to photograph.  
5. Press Center to capture the photo.  
6. (Optional) Select Audio  
7. Select Save to keep the photo, select Delete  
Send to send the photo.  
to add a voice caption.  
to discard it, or select  
Taking photos and videos :: 93  
           
Recording a video  
You can store videos on your phone or on an expansion card.  
1. Go to Applications  
2. Select Video  
and select Camera  
.
.
3. Select the Album pick list and select the album where you want to save the video.  
To create a new album or change where the video is stored, select Manage Albums  
from the list.  
4. (Optional) Adjust the resolution settings.  
5. Point the lens on the back of your Treo at the subject you want to record.  
6. Press Center to start recording.  
The video recording screen  
displays the approximate  
recording time you have  
left based on the space  
available on your phone or  
expansion card. Actual  
recording time may vary  
depending on how fast you  
are moving, how many  
colors you are recording,  
and so on.  
7. When you’re done recording, press Center again to stop.  
8. Select Play  
9. Select Save  
to review the video.  
to keep the video, select Delete  
to discard it, or select  
Send  
to send the video.  
Tap and drag the progress  
indicator bar to jump to a  
different section of the  
video. Select Pause to  
pause video playback.  
94 :: Taking photos and videos  
             
Viewing a photo  
1. Select Gallery  
.
2. Select the photo you want to view.  
3. Press Up  
and Down  
to zoom in and out.  
4. If the photo has a voice caption, select Audio  
5. Select Done.  
to hear it.  
To change the Gallery  
display format, select List  
and Thumb.  
Viewing a video  
1. Select Gallery  
.
2. Select the video you want to view.  
To view a different album,  
select the Album pick list in  
the upper-right and select  
the album you want to view.  
3. Press Up  
and Down  
to adjust the volume.  
4. Select Done.  
Viewing a slide show  
To view an album stored on  
an expansion card, insert  
the card and select Card  
in the upper-right  
1. Select Gallery  
2. Select Slide show  
3. Tap the screen to return to the Gallery.  
.
.
corner.  
To view other full-size  
photos, press Right  
and Left  
.
To rotate a picture, open  
the Media menu and select  
Rotate Picture. Select the  
picture you want to rotate,  
select the orientation.  
Taking photos and videos :: 95  
     
Sending a photo or video  
You can send a photo or video to other photo-enabled mobile phones or to an  
email address.  
1. From the Gallery , select the photo or video you want to send.  
2. Select Send  
.
3. When the Messaging application opens, address and send the message.  
(See “Creating and sending a multimedia message” on page 78 for details.)  
You cannot send  
copyrighted photos or  
videos that appear with  
a Lock icon in the  
Gallery View.  
You can also send photos  
and videos as email  
attachments. See  
“Attaching photos and  
videos” on page 66 for  
details.  
Copying photos and videos  
To copy an entire album,  
open the Media menu and  
select Copy Album to Card  
or Copy Album to Device.  
Select the album you want,  
and then select Copy.  
You can copy photos or videos from your phone to an expansion card, and vice versa.  
1. From the Gallery , select the photo(s) or video(s) you want to copy.  
2. Open the menus  
.
3. Select Copy to Card (for items on your phone) or Copy to Device (for items on an  
expansion card) from the Media menu.  
96 :: Taking photos and videos  
     
Organizing photos and videos  
1. From the Gallery , select the album you want to organize.  
2. Select Organize  
.
3. Select a photo or video to add it to or to remove it from the album.  
4. Select Done.  
You can personalize a  
photo. Open the Photo  
menu, select Draw on  
Photo, and then use the  
drawing tools to add your  
own personal touch. When  
you save the photo, you  
can replace the original or  
save a copy.  
+ indicates photo is  
in album  
Saving a photo as wallpaper  
1. From the Gallery , select the photo you want to use as wallpaper.  
You can also open the  
Gallery from the  
Applications View. Go to  
Applications and select  
Media.  
2. Open the menus  
.
3. Select Save as Wallpaper on the Media menu.  
4. When the confirmation message appears, confirm by selecting Yes, or decline by  
selecting No.  
Deleting a photo or video  
1. From the Gallery , select the photo or video you want to delete.  
2. Open the menus  
.
3. Select Delete from the Media menu.  
4. Select Delete to confirm deletion.  
Taking photos and videos :: 97  
       
Customizing your Camera settings  
1. From any Camera view, open the menus  
2. Select Options, and then select Preferences.  
3. Set any of the following preferences:  
.
Effects: Sets the color palette for the current photo or video. You cannot  
change an item’s palette after you take the photo or video.  
Prompt sounds: (photos only) Sets the sound that plays before you take  
the photo.  
Shutter sounds: Determines if a sound plays when you take a photo.  
Microphone: (videos only) Turns the microphone on and off so that you can  
record videos with or without sound.  
Resolution: Sets the default size for newly captured photos or videos.  
Date stamp: (photos only) Determines if the date the photo is taken appears on  
your photos.  
Review photos/videos: Determines if you can review photos or videos before  
saving them and how quickly they are automatically saved.  
Auto naming: Assigns a name to a series of photos to be captured, such as  
Seattle001, Seattle002, and so on.  
4. Select OK.  
98 :: Taking photos and videos  
   
Viewing photos and videos on your computer  
When you synchronize, your Treo your photos and videos are copied to your desktop  
computer. You can view photos in JPEG format and videos in .3GP format, and you  
can email them to friends using your desktop email application.  
Windows: Refer to the Palm Desktop Online Help for information about using the  
palmOne Media desktop application.  
To find all synchronized images, look in  
C:\Program Files\palmOne\<User folder>\Photos\offline copy location  
To find your captured pictures, look in C:\Documents and Settings\  
<User name>\My Documents\My Pictures\palmOne Photos\<User Folder>  
To find your captured videos, look in C:\Documents and Settings\  
<User name>\My Documents\My Videos\palmOne Videos\<User Folder>  
Use QuickTime 6.5 for Windows to play videos on your computer.  
Mac: There is no palmOne Media desktop application for Mac computers.  
To find your photos, open Home/Pictures/palmOne Photos/  
<Palm User Name>, and then double-click the photo you want view.  
To find your videos, open Home/Movies/palmOne Videos/<Palm User Name>.  
Use an application that supports 3GP files, such as QuickTime, to play  
your videos.  
Taking photos and videos :: 99  
   
first two weeks:  
using  
organizer  
features  
first two weeks: using organizer features :: 101  
 
Managing contacts  
If you are familiar with previous Palm Powered® devices, you may recognize the  
Contacts application as similar to the Address Book on previous devices.  
If you have several  
contacts to enter, it’s more  
efficient to use  
Adding a contact  
®
Palm Desktop software  
2. Select the Contacts favorite button.  
3. Select New Contact.  
or Microsoft Outlook on  
your computer and then  
synchronize info on your  
Treo™ 650 smartphone  
the info and your computer.  
For more information, see  
“Synchronizing contacts  
and other information” on  
page 33.  
You can also open Contacts  
from the Applications View.  
Go to Applications and  
select Contacts.  
4. Use the 5-way navigator to move between fields as you enter information.  
5. To add a caller ID photo that displays when that person calls, select the Picture  
box. Select Camera to take a photo and add it to this contact entry when you  
save the photo, or select Photos to add an existing photo to this contact entry.  
6. To place the entry in a category or mark it private, select Details.  
Be sure to label your  
contacts’ mobile numbers  
correctly. The Messaging  
application (see  
7. To add a note to an entry, select Note  
.
“Messaging” on page 77)  
looks up only numbers  
labeled as Mobile.  
8. To display additional fields for this contact, select Plus  
9. After you enter all the information, select Done.  
.
102 :: Managing contacts  
           
Viewing or changing contact information  
1. In the Contacts list, begin entering one of the following for the contact you want  
to view or edit:  
First initial and last name  
First name  
Last name  
2. Select the name of the entry you want to open.  
3. Select Edit.  
4. Make changes to the entry as necessary.  
5. Select Done.  
In the Contacts list, press  
Up and Down to move to  
the previous or next  
Contacts record.  
You cannot delete the  
Cingular Wireless  
predefined contacts.  
Deleting a contact  
1. Open the contact you want to delete.  
2. Open the menus  
.
Import contacts from your  
SIM quickly and easily. In  
the Contacts list, open the  
Record menu and select  
Import from SIM.  
3. Select Delete Contact on the Record menu.  
4. Select OK.  
Defining your business card  
1. Create a new contact with your business card.  
2. While still in Contact Edit View, open the menus  
3. Select Business Card on the Record menu.  
.
The entries on your SIM  
appear in your Contacts  
list. To edit these entries  
you must either Import  
them into Contacts or edit  
them in SIM Book.  
4. Now you can beam your business card to other Palm Powered devices. In any  
Phone view, open the menus  
Record menu.  
. Select Beam Business Card on the  
Managing contacts :: 103  
 
Viewing your SIM Phonebook  
By default, you can view your SIM Phonebook right in the Contacts application.  
1. In the Contacts list, open the menus  
.
2. Select Options, and then select Preferences.  
3. Make sure the Show SIM Phonebook Category box is checked.  
4. Select OK.  
5. In the Contacts list, select the category pick list at the top of the screen and select  
SIM Phonebook.  
When the Show SIM  
Phonebook Category box  
is checked, your SIM  
Phonebook entries also  
appear when you select the  
All category in the Contacts  
list or search for a contact.  
If you exported contacts  
from your SIM to Contacts,  
you may want to uncheck  
the Show SIM Phonebook  
Category box to avoid  
seeing duplicate entries.  
Need to copy a contact  
to your SIM Phonebook?  
In Contacts, select the  
contact you want to copy,  
open the Record menu, and  
then select Export to SIM.  
104 :: Managing contacts  
     
Calendar  
Displaying your calendar  
Press the Calendar  
button repeatedly to cycle through the various views:  
If you have several  
Agenda View: Shows your daily schedule and any items on your Tasks list  
appointments to enter, it’s  
more efficient to use  
Palm Desktop software or  
Microsoft Outlook on  
your computer and then  
synchronize the info on  
your Treo with the info on  
your computer. For more  
information, see  
that are overdue or due today. If there’s room, Agenda View also shows your  
schedule for the next dates that have events scheduled.  
Day View: Shows your daily schedule one day at a time.  
Week View: Shows your schedule for an entire week. The timeframes are  
based on the Start Time and End Time settings in Calendar Preferences.  
Month View: Shows your schedule for a whole month.  
“Synchronizing contacts  
and other information” on  
page 33.  
From any Calendar view, open the Options menu and select Year View to view  
a calendar for an entire year.  
From Day View, Week View, Month View, or Year View, use the 5-way to move to  
another day, week, month, or year (based on the current view).  
From Day View, Week View, Month View, or Year View, select Go To, and then  
select a date from the calendar.  
Creating an event  
1. Press Calendar  
until you are in Day View.  
2. Press Left and Right to select the desired day.  
3. Using the keyboard, enter a starting hour for the event. For example, enter 5 for  
5:00 (remember to press Option  
before entering numbers).  
Calendar :: 105  
     
4. Select the starting minute for the event.  
5. Select the End Time box and select the ending hour and minute for the event.  
6. (Optional) Select the Time Zone pick list and select a time zone.  
7. Select OK.  
8. Enter a description for the event.  
IMPORTANT: If you use Palm Desktop software, do not add time zones to your  
events. Palm Desktop does not support time zones. If you use Microsoft Outlook,  
you can use the time zone feature, but you must install the conduit that came with  
your Treo 650 (or a subsequent update) on all the computers you sync your phone  
with. Chapura PocketMirror and other earlier Microsoft Outlook conduits do not  
support time zones.  
To automatically assign a  
time zone to your events,  
open the Options menu,  
select Preferences, and  
check the New events use  
time zones box. All your  
new events will be  
assigned to your local time  
zone, and you can change  
this setting for individual  
events. If you sync with  
Outlook and you select the  
time zone option on the  
Contacts conduit sync  
screen, then time zones  
will sync for any new  
C
A
A. Selected date  
B
B. Starting and ending times  
C. Selected day  
events you create in  
Outlook. Time zone settings  
are not added to any  
events that you created  
before you set these time  
zone settings.  
Adding an alarm reminder to an event  
1. In Calendar, select the event.  
2. Select Details.  
3. Check the Alarm box and select the number of minutes, hours, or days before  
the event you would like to receive the alarm.  
106 :: Calendar  
 
4. Select OK.  
A
B
A. Type of time units  
B. Number of time units  
The silent alarm for  
untimed events is defined  
by minutes, days, or hours  
before midnight of the date  
of the event.  
Creating an untimed event  
An untimed event, such as a birthday or anniversary,  
does not occur at a particular time.  
When an alert occurs, the  
Alert screen displays all  
your pending alerts. Select  
an item’s description to  
jump to that item, or check  
the box to clear that item.  
1. Press Calendar  
until you are in Day View.  
2. Press Left and Right to go to the date of  
the event.  
3. Make sure nothing is highlighted.  
4. Enter a description for the event. A diamond appears  
next to the description of an untimed event.  
Color-coding your schedule  
Use color-coding to quickly spot different types of events. For example, make  
your appointments with family green, work blue, and friends yellow.  
1. From Day View, select the event description.  
2. Select Details.  
3. Select the Category pick list and select Edit Categories.  
4. Select New or select a category and select Edit.  
5. Enter the category name.  
Calendar :: 107  
   
6. Select the color you want to give this category.  
7. Select OK, and then select OK two more times.  
Now that the category is set up, you can assign a specific event to this category.  
See the next section for details.  
Editing or deleting an event  
1. Select the event you want to reschedule.  
2. Select Details.  
3. In addition to the settings covered earlier in this chapter, you can also change any  
of the following settings:  
To save memory, you can  
purge your old events.  
Open the Record menu and  
select Purge. Select the  
Delete events older than  
pick list and select a  
Date and Time: When the event takes place. Change these settings to  
reschedule the event.  
timeframe. Select OK.  
Location: A description of where the event takes place.  
Category: The color-coded category for this event.  
If you sync with Microsoft  
Outlook and your events  
include other people, a  
With field appears in the  
Details dialog box and your  
attendee info appears in  
this field after you sync.  
Note  
: Space for you to enter additional text.  
Delete: The event is erased from your calendar.  
4. Select OK.  
Scheduling a repeating event  
1. Create an event, and then select it.  
2. Select Details.  
To enter a birthday, add  
this info to the person’s  
Contacts entry.  
3. Select the Repeat pick list, and then select a repeat interval.  
4. For weekly events, select the day(s) the event repeats; for monthly events,  
select Day or Date to indicate the repeating method.  
5. If the event has an ending date, select the End on pick list, select Select Date,  
and then select the ending date.  
To enter an anniversary,  
create an untimed event.  
Then, from the Details  
screen, select Year as the  
repeat interval.  
108 :: Calendar  
 
6. Select OK.  
A
You can customize your  
phone to display the most  
current Calendar event on  
the Main View in the Phone  
application. Press Phone/  
Send, open the Options  
menu, and then select  
General Preferences. Check  
the Show Calendar event  
box.  
A. This icon indicates a repeating event.  
Customizing display options for your calendar  
1. Open the menus  
.
2. Select Options, and then select Display Options.  
3. Select the Default View pick list and select the view you want to see when you  
open Calendar.  
4. Select the Agenda box and set any of the following  
options:  
Show Due Tasks: The tasks that are due today  
and the tasks that are overdue display in  
Agenda View.  
Show Messages: The number of read and unread  
email messages displays in Agenda View.  
Background: A favorite photo becomes the  
Agenda View background. Check the Background box, tap the photo thumbnail,  
and then select a photo. Adjust the fade setting so that the text is easy to read  
against the photo.  
Calendar :: 109  
                           
5. Select the Day box and set any of the following  
Day View options:  
Show Category List: The Category pick list  
displays in Day View.  
Start Time and End Time: The beginning and  
end of the day shown on the Calendar screens.  
Show Time Bars: The time bars appear in the  
Day View to show the duration of an event and  
to illustrate event conflicts.  
Compress Day View: When this box is checked, all time slots display. When  
this box is unchecked, start and end times display for each event, but blank  
time slots toward the bottom of the screen disappear to minimize scrolling.  
Show Category Column: The color-coded category marker appears between  
the time and description to indicate which category the event is filed under.  
If you use Microsoft  
®
Exchange ActiveSync ,  
your email and calendar  
information synchronize  
directly with your  
company's Exchange  
server. You must retrieve  
email and calendar updates  
from the VersaMail  
6. Select the Month box and set any of the following  
Month View options:  
application, they do not  
update when you  
synchronize with your  
computer. See “Working  
with Microsoft Exchange  
ActiveSync” on page 73  
for more information.  
Your contacts, tasks,  
and memos sync with  
Palm Desktop software  
or Microsoft Outlook,  
depending on which  
desktop application  
Show Category List: The Category pick list  
appears in Month View.  
Timed Events: The events that are scheduled for  
a specific time appear in Month View.  
Untimed Events: The events that are scheduled  
for a specific date but not a specific time appear  
in Month View.  
Daily Repeating Events: The events that repeat  
every day appear in Month View.  
7. Select OK.  
you use.  
110 :: Calendar  
             
Selecting alarm tones  
1. Open the menus  
.
2. Select Options, and then select Sound Preferences.  
3. Select the Volume box.  
4. Select each pick list and select an Alert Volume and Vibrate setting.  
5. Select the Tones box.  
6. Select tones from any of the following pick lists:  
You can also record,  
preview, delete, and send  
sounds on your phone. Go  
to Applications and select  
Sounds. Select Tones, and  
then select Manage. To  
record a sound, select New.  
To play a sound, select it  
and press Center. To delete  
a sound, select it and press  
Backspace, and to send a  
sound, select it, and then  
select Send.  
Alarm Sound: The tone played the first time your alarm goes off  
Reminder Sound: The tone played if an alarm is not acknowledged and  
the alarm repeats itself  
Play Sound: The number of times an alert tone will play during the alarm  
sequence  
Repeat Alarm: The number of times the alarm repeats itself if the alarm is  
not acknowledged  
Every: The interval between alarm repeats if the alarm is not acknowledged  
Alarm Preset: A default for the number of minutes, hours, or days before the  
event for which the alarm goes off  
7. Select Done.  
Calendar :: 111  
     
You can use Tasks as a reminder of tasks you need to complete and to keep a record  
of complete tasks.  
You can set Tasks to record  
the date that you  
Adding a task  
completed the task, and  
you can select to show or  
hide completed tasks.  
Completed tasks remain in  
the memory of your phone  
until you purge them.  
1. Go to Applications  
2. Select New to create a new task  
3. Enter a description of the task. The text can be longer than one line.  
and select Tasks  
.
You can display your tasks  
in your calendar. See  
“Customizing display  
options for your calendar”  
on page 109 details.  
Open the menus to access  
other features such as  
importing phone numbers  
into the Tasks list.  
112 :: Tasks  
   
Setting task priority, due date, and other details  
The Details dialog box enables you to assign a priority level, due date, category,  
privacy flag, and note for each task.  
1. Select the task to which you want to assign details.  
2. Select Details.  
3. Set any of the following:  
Priority: Select the Priority number for this task (1 is most important). Later you  
can arrange your tasks based on the importance of each task.  
Category: Assign the task to a specific category.  
Due Date: Select the Due Date pick list and select a due date for the task.  
Alarm: Set an alarm for this task.  
Repeat: Indicate if the task occurs at regular intervals and how often it repeats.  
Private: Check this box to mark this task private.  
Note: Enter additional text you want to associate with the task.  
You can also set the priority  
by selecting the Priority  
number next to a task and  
then selecting a priority  
level from the list  
If you turn on the Show  
Due Dates option in the  
Tasks Preferences screen,  
you can tap directly on the  
due date in the Tasks list to  
select a new date.  
4. Select OK.  
Tasks :: 113  
Checking off a task  
1. Select the task you want to check off.  
2. Press Center to check off the task.  
Organizing your tasks  
In the Tasks list, select one of these options:  
All: Displays all your tasks.  
To uncheck the selected  
task, press Center.  
Date: Displays tasks that are due in a specific time  
frame. Select the Category pick list (in the upper-right)  
to select Due Today, Last 7 Days, Next 7 Days, or Past Due.  
Category: Displays tasks that are assigned to the selected category.  
Select the Category pick list to select a different category.  
Overdue tasks have an  
exclamation point (!) next  
to the due date.  
To save memory, you can  
purge all completed tasks.  
Open the Record menu and  
select Purge. Select OK.  
Deleting a task  
1. Select the task you want to delete.  
2. Open the menus  
.
3. Select Delete Task on the Record menu.  
4. Select OK.  
114 :: Tasks  
     
Customizing Tasks  
The Tasks Preferences screen enables you to control the appearance of the Tasks  
list screen.  
1. In the Tasks list screen, select Show.  
2. Set any of the following preferences:  
Sort by: Indicates the order in which your tasks appear in the list.  
Show Completed Items: Displays tasks you’ve checked off.  
Record Complete Date: Replaces due date with the completion date when you  
complete (check) the task.  
Show Due Dates: Displays task due date, and inserts an exclamation point (!)  
next to overdue tasks.  
Show Priorities: Displays the priority setting for each task.  
Show Categories: Displays the category for each task.  
Alarm Sound: Sets the sound for the alarms you assign to your tasks.  
3. Select OK.  
Tasks :: 115  
           
Memos  
Memos are a great way to store notes on your Treo 650 smartphone.  
Creating a memo  
Each memo can include  
4,096 characters of text.  
1. Go to Applications  
and select Memos  
.
2. Enter the text you want to appear in the memo.  
3. Select Done.  
You can assign categories  
to your memos. Open the  
item you want to change,  
select the category pick list  
at the top of the screen,  
and select a category.  
Deleting a memo  
1. Select the memo you want to delete.  
2. Open the menus  
.
3. Select Delete Memo on the Record menu.  
4. Select OK.  
116 :: Memos  
   
Listening to music  
You can listen to music through the speaker on the back of your phone or through a  
stereo headphone (stereo headphone adapter or 2.5mm stereo headphone required,  
sold separately).  
You must use an expansion  
card to listen to music on  
your phone. You cannot  
store music in your phone’s  
internal memory.  
Transferring MP3 files from your computer  
The RealOne software that comes with your phone is compatible with the popular  
MP3 audio file format as well as the Real Audio RA, RM, and RMJ file formats. If your  
songs are already on your computer’s hard drive in one of these formats, you can use  
palmOne™ Quick Install software to transfer your songs to an expansion card (sold  
separately) so that you can listen to them on your phone.  
If your songs are on a CD, you can use the RealPlayer desktop software on your  
Windows computer to convert the files and transfer them to an expansion card. See  
the RealPlayer desktop online Help for details. You can install the RealPlayer desktop  
software from the Software Essentials section on the Software Installation CD that  
came with your Treo.  
You can also use a card  
reader accessory (sold  
separately) to transfer MP3  
files from your computer to  
your expansion card.  
Create an SD_Audio folder  
in the root directory of the  
card, and store your MP3  
files in this folder.  
that is compatible with Real Music Store files. To download this special version, visit  
Listening to music :: 117  
                         
1. Connect your Treo to your computer with the USB sync cable.  
2. Insert an expansion card into your Treo.  
3. Do one of the following:  
Windows: Drag and drop the file(s) or folder onto the  
palmOne Quick Install icon on the Windows desktop.  
Mac: Drag and drop the MP3 files onto the Send To  
Device droplet in the Palm folder.  
On a Mac, use Tunes  
4. Select your Username, the File name, and the Destination (card).  
5. Click OK.  
6. Synchronize your Treo with your computer. Be patient; transferring music to an  
expansion card can take several minutes.  
(included with OS X) to  
convert music from a CD to  
MP3 format. You can then  
follow the steps to transfer  
MP3 files onto your phone.  
For details on using the  
iTunes software, see the  
documentation that came  
with your Mac.  
Transferring music from a CD to your phone  
To transfer music from a CD to your phone, you must first install the RealPlayer  
desktop application onto your Windows computer. You must install this software from  
the Software Installation CD even if you already have a version of RealPlayer on  
your computer. After you install the software, follow these steps to transfer music to  
your phone.  
For tips on using  
RealPlayer on your  
menu in RealPlayer or visit  
www.real.com.  
1. Double-click the RealPlayer icon  
on your computer desktop.  
2. Insert the CD into your computer’s CD drive.  
3. If the track list doesn’t appear, click Music & My Library, and then click CD/DVD  
in the View menu.  
4. Click Save Tracks, and follow the onscreen instructions to select and copy tracks.  
118 :: Listening to music  
         
Do not press the  
®
HotSync button on your  
cable. RealPlayer transfers  
the files, so there’s no need  
to do anything.  
A
B
A. CD/DVD  
B. Save Tracks  
5. Go to Applications  
and select Music  
.
6. Connect your phone and your computer to the USB sync cable.  
7. In RealPlayer on your computer, click Burn/Transfer.  
8. If necessary, select palmOne Handheld from the Current Burn/Transfer Device  
drop-down list.  
9. Drag the song files you want from the My Library window on the left into the  
palmOne device window on the right.  
Listening to music :: 119  
 
You can customize your  
Treo so that pressing and  
holding the Side button on  
the side of your Treo opens  
RealPlayer. See “Button  
settings” on page 152  
for details.  
10. Be sure your phone is on and that RealPlayer is open. If it is, a green Connected  
light appears in the lower-left corner of RealPlayer on your computer.  
11. Click Start Transfer. When the transfer is complete, the tracks you selected should  
say “On Device.”  
To view details for the song  
that is currently playing,  
open the Music menu and  
select Song Details.  
Listening to music on your Treo  
1. Go to Applications  
and select RealPlayer  
.
2. Do any of the following:  
To play (or pause) the current song, press Center or the Side button.  
To play the next song, press Right  
To play the previous song, press Left  
To play a different song, use the stylus to select Songs and select a song  
from the list.  
.
.
To select random or continuous playback, use the stylus to select the  
onscreen controls.  
To adjust the volume during playback, press the Volume button.  
120 :: Listening to music  
           
B
A
C
A. Progress indicator  
B. Continuous play  
C. Random play  
To play songs from a  
playlist, select Playlists,  
select the playlist you want  
to play, and then select the  
first song you want to hear  
on that list.  
RealPlayer continues playing until it reaches the end of your list or until you select  
Stop. Music continues to play even if you switch to another application or turn off your  
screen. If you want to stop playing music when you exit RealPlayer, open the Options  
menu and select Preferences. Uncheck the Enable Background Playback box, and  
then select OK.  
To delete a playlist, select  
Playlists, select the playlist,  
and then select Delete.  
Creating a playlist  
1. Select Playlists.  
2. Select New.  
3. Enter a Name for the playlist.  
4. Select Add.  
5. Check the box next to the songs you want to include on the playlist.  
6. Select Done, and then select Done again.  
Listening to music :: 121  
     
Editing a playlist  
1. Select Playlists.  
2. Select the playlist you want to edit.  
3. Select Edit.  
4. Do any of the following:  
To delete a song from the playlist, select the song, and then select Remove.  
To add a song, select Add, check a song’s box, and then select Done.  
To move a song up or down one slot, select a song, and then select the up  
or down arrow.  
5. Select Done, and then select Done two more times.  
122 :: Listening to music  
           
World Clock  
World Clock displays the day and time in your home city and in two other cities around  
the globe. Whether you’re travelling or at home, it’s easy to keep track of the best time  
to reach your business associates, friends, and family in far away places.  
World Clock does not  
automatically update the  
system time for Daylight  
Savings Time.  
Setting your home city  
The home city serves as a point of reference for your other city selections. The home  
city time reflects the current system time. The information displayed for the other  
cities is based on the day and time in your home city.  
If the Enable Local Network Time box is checked in your Date & Time  
Preferences, Cingular Wireless’s network automatically sets the time and updates it  
when you travel.  
Run your stylus over the  
map to see the time in  
other cities.  
The shadow over the map  
represents nighttime  
moving across the globe.  
1. Go to Applications  
and select World Clock  
.
2. Select the City pick list at the top of the screen and select the city closest to your  
location (in the same time zone).  
3. Select OK.  
A
A. Home city  
World Clock :: 123  
   
Selecting remote cities  
In addition to your home city, you can display the day and time for two other cities  
anywhere around the globe. These other cities are called remote cities.  
Select a pick list in the lower part of the World Clock screen, and then select  
the city closest to the city you want to display.  
Adding cities  
To customize the alarm  
sound and volume, open  
the Options menu and  
select Alarm Preferences.  
If the city you want to display is not in the predefined list, you can add it.  
1. Select a City pick list and select Edit Cities.  
2. Select New.  
3. Enter the city name and other information.  
4. Select OK.  
Setting an alarm  
1. Select Off in the upper-right corner.  
2. Select the time you want the alarm to sound.  
3. Select OK.  
124 :: World Clock  
Calculator  
Calculator includes a basic calculator, plus an advanced calculator with scientific,  
financial, and conversion functions.  
You can tap the screen or  
use the keyboard to input  
numbers.  
Switching between Basic and Advanced Calculator Modes  
1. Go to Applications  
2. Open the menus  
and select Calculator  
.
.
In Basic Mode, you can  
also press Right to  
switch to Advanced Mode.  
In Advanced Mode, press  
Right to cycle between  
functions, and press Left  
to return to Basic  
3. Select Options, and then select Advanced Mode or Basic Mode.  
Mode.  
Selecting functions in Advanced Calculator Mode  
1. Switch to Advanced Calculator Mode (see above).  
2. Open the menus  
.
3. Select Options, and then select the function you want to use:  
Math: Advanced mathematical functions such as exponents, roots, and  
logarithms.  
Trig: Trigonometric functions such as sine, cosine, tangent, and variants.  
Finance: Financial calculator functions such as APR and amortization.  
Calculator :: 125  
   
Logic: Hexadecimal characters in keypad, plus logic functions such as and, not,  
or and xor. In place of Float/Degrees (see below), this view includes options for  
class (bin, oct, SDec, UDec, hex) and bits (8, 16, 32).  
Statistics: Statistical functions such as sum, factorial, and random number  
generator.  
Weight/Temp: Weight and temperature conversions for metric and English  
values.  
Select Sto to store a  
Length: Length conversions for metric and English values.  
Area: Area conversions for metric, traditional, and English values.  
Volume: Volume conversions for metric and English values.  
number in one of ten  
memory slots. Select Rcl  
to recall a stored number.  
4. Enter an integer for the number of decimal places to display.  
5. Open the menus  
Select Con to access a list  
of mathematical constants  
such as Avogadro’s number  
or the speed of light.  
.
6. Select Pref, and then select the decimal display format: Float, Fixed x), Sci (x),  
or Eng (x).  
7. Open the menus  
.
8. Select Pref, and then select the number display format: degrees, radians, or grads.  
126 :: Calculator  
     
Looking up contacts and  
other information  
With the built-in search features on your Treo, you can find information quickly:  
If entering the first few  
letters doesn’t start a  
Lookup: Enables you to dial your contacts by name. It locates people’s phone  
numbers when you’re in the Phone or Messaging applications.  
search, go to Applications  
and select Contacts, and  
then try step 2 again. To  
set your Treo to search  
from the Main View of the  
Phone application, go to  
that view, open the Options  
menu, and select General  
Preferences. Then select  
the second pick list and  
select Typing starts  
Find: Searches through the text in all the applications on your Treo.  
Looking up contacts  
You can look up contacts directly from the Contacts list. This feature helps you locate  
contacts quickly by entering just a few letters of a contact’s name.  
1. Press the Phone/Send  
button.  
2. Select the Contacts favorite button.  
3. From the Contacts list, enter the first few letters of the contact you want to find.  
You can enter:  
contacts search.  
First name (JOH for John) or  
Last name (SMI for Smith) or  
First name initial and last name (JSM for John Smith)  
To look up contacts in other  
applications, select the  
Lookup button if it appears.  
Looking up contacts and other information :: 127  
   
For example, entering SM would display Smilla Anderson, John Smith, and  
Sally Martin. Entering JSM finds only John Smith.  
4. Do one of the following:  
Highlight the contact name, and then press Center to view the contents of  
the record.  
Highlight any phone number, and then press Phone/Send  
to dial.  
Using Find  
The Find feature locates any text in the built-in applications and databases and  
in some third-party applications. The Find feature performs an exact search on a  
character string, including characters that are parts of words.  
1. Press Option  
, and then press Shift/Find  
to open the Find dialog box.  
2. Enter the text you want to find.  
3. Select OK to start the search.  
4. In the search results, select the text you want to review, or select Find More to  
search additional applications.  
128 :: Looking up contacts and other information  
Beaming information  
Your Treo is equipped with an IR (infrared) port that lets you beam information to  
another Palm Powered device with an IR port. The IR port is located on the top of your  
Treo, between the antenna and the ringer switch, behind the small dark shield.  
You can store a beamed  
application on your phone,  
or send it to an expansion  
card inserted in the  
Beaming a record  
1. Select the entry or category you want to beam. If a lock  
item, it can’t be beamed.  
appears next to the  
expansion card slot.  
2. Open the menus  
.
Beam your business card  
in two key presses: From  
the Main View in the Phone  
application, open the  
3. Select Record, and then select one of the following:  
Beam: Sends an individual record.  
Beam Category: Sends all entries in the current category.  
menus, and then press M.  
4. When the Beam Status dialog box appears, point the IR port on your Treo directly  
at the IR port of the receiving device.  
5. Wait for the Beam Status dialog box to indicate that the transfer is complete  
before you continue using your Treo.  
If you beam a bookmark or  
saved page from the Web  
browser, it beams the URL,  
not the contents of that  
page.  
Beaming information :: 129  
       
For best results, the path  
between the two devices  
must be clear of obstacles,  
and both devices kept  
stationary. If you have  
difficulty beaming, shorten  
the distance and avoid  
bright sunlight.  
If you do not select a  
category upon receiving  
a beamed item, the item  
is placed in the Unfiled  
category.  
Beaming an application  
Not all applications can be beamed. A Lock icon  
next to applications that cannot be beamed.  
appears on the Beam screen  
If you can’t receive beamed  
information, try a soft reset  
(see “Resetting your Treo”  
on page 168).  
1. Go to Applications  
2. Open the menus  
.
.
3. Select Beam on the App menu.  
4. Select the Beam From pick list and select whether the application you want  
to beam is located on your Treo or on an expansion card.  
5. Select the application you want to transfer.  
6. Select Beam.  
130 :: Beaming information  
7. When the Beam Status dialog box appears, point the IR port on your Treo directly  
at the IR port of the receiving device.  
8. Wait for the Beam Status dialog box to indicate that the transfer is complete  
before you continue using your Treo.  
Receiving beamed information  
1. Turn on your screen.  
2. Point the IR port on your Treo directly at the IR port of the transmitting device  
to open the Beam Status dialog box.  
3. When the Beam dialog box appears, select a category for the entry.  
4. Press Up  
to receive the beam or press Down to refuse it.  
Beaming information :: 131  
 
first month:  
managing  
applications  
first month: managing applications :: 133  
 
Installing applications  
Your Treo™ 650 smartphone comes with several built-in and ready to use applications.  
You can also install any of the bonus software included on the Software Installation  
CD as well as other third-party Palm OS® applications, such as business software,  
When you download an application to your computer, it is probably in a  
compressed format such as a .zip or .sit file. If the file is compressed, you need to use  
a decompression utility on your computer, such as Winzip or Unstuffit, before you  
install applications on your Treo.  
These instructions tell you how to install basic .prc (Palm OS application) and .pdb  
(Palm OS database) files onto your Treo. Some Palm OS software uses an installer or  
wizard to guide you through the process. Consult the documentation that came with  
the software for details.  
On a Windows computer,  
you can also access  
palmOne™ Quick Install by  
selecting the Quick Install  
®
icon in Palm Desktop  
software or on the Start  
menu in the Programs  
folder.  
Installing applications from the Internet  
You can install Palm OS applications directly from the Internet, using the Web browser.  
When you download an application, it automatically installs on your Treo. Remember:  
Palm OS applications have .prc or .pdb at the end of their file names.  
1. Open the Web browser (see “Viewing a web page” on page 86).  
2. Go to the page that contains the link to the application you want to download.  
3. Press Left or Right to highlight the link to the file, and then press Center to  
initiate the download process.  
134 :: Installing applications  
     
Installing applications from a Windows computer  
1. Drag and drop the file(s) onto the palmOne™ Quick  
Install icon on the Windows desktop.  
2. Select your username from the list, and then click OK.  
3. Synchronize your phone with your computer to install  
the application(s) on your Treo.  
Before you can install an  
application from your  
computer to your Treo,  
you need to install  
Palm Desktop software on  
your computer (see  
“Installing the desktop  
synchronizationsoftwareon  
your computer” on  
Installing applications from a Mac computer  
1. Drag and drop the file(s) onto the Send To Device droplet in the Palm folder.  
2. Select your username from the list, and then click OK.  
3. Synchronize your phone with your computer to install the application(s) on  
your Treo.  
Getting help with third-party applications  
If a you encounter a problem with a third-party application (such as an error message),  
contact the application’s author or vendor. For general troubleshooting of third-party  
applications, see “Third-party applications” on page 187.  
page 32).  
To control whether files are  
installed on your phone or  
on an expansion card,  
double-click the palmOne  
Quick Install icon on a  
Windows computer or open  
the HotSync® menu and  
select Install Handheld files  
on a Mac. Select your  
username, click Add, and  
then select the files you  
want to install.  
Installing applications :: 135  
       
Removing applications  
If you decide that you no longer need an application, or you want to free up memory on  
your Treo, you can remove applications from your Treo or an expansion card (for more  
on expansion cards, see “Inserting and removing expansion cards” on page 138). You  
can remove only applications, patches, and extensions that you install; you cannot  
remove the built-in applications that reside in the ROM portion of your Treo.  
Some applications are  
factory-installed in your  
phone and cannot be  
deleted. These are listed  
with a Lock icon next  
to them.  
1. Go to Applications  
2. Open the menus  
.
.
3. Select Options, and then select Delete.  
4. If you want to remove an application from an expansion card, insert the card into  
your Treo.  
5. Select the Delete From pick list and select the location of the application you  
want to remove.  
6. Select the application that you want to remove.  
7. Select Delete.  
If you upgraded from a  
previous version of  
Palm Desktop software  
your backup folder may be  
located in the Palm folder.  
Applications deleted from  
your phone are kept on  
your computer, in the  
Archive folder of your  
user folder.  
8. Synchronize to remove the application from the Backup folder on your computer.  
If the application re-appears on your phone,  
you may need to manually delete it from your  
computer. Locate your Backup folder on your  
computer (Windows: C:\Program  
Files\palmOne\username; Mac: Mac  
HD\Applications\palmOne\Users\username).  
If you find a .prc or .pdb file for the application  
you just removed, delete the file from the  
Backup folder.  
136 :: Removing applications  
     
Viewing application info  
The Info screens display basic statistics about the applications on your Treo.  
1. Go to Applications  
2. Open the menus  
.
.
3. Select Info on the App menu.  
4. At the bottom of the screen, select the type of information you want to view:  
Version: The version numbers of applications on your Treo.  
Size: The size (in kilobytes) of applications and information on your Treo.  
Records: The number of entries in different applications on your Treo.  
5. Select Done.  
Viewing application info :: 137  
   
Using expansion cards  
The expansion card slot on your Treo enables you to add Secure Digital (SD) cards  
and MultiMediaCard cards to extend the storage capacity of your Treo. For example,  
SD or MultiMediaCard expansion cards can store:  
SD cards are faster than  
MultiMediaCard cards for  
reading and writing  
information.  
Photos  
MP3 audio files  
Email attachments  
Games  
When you’re not using the  
expansion card, reinsert the  
dummy card to keep the  
expansion card slot clean.  
eBooks  
Applications  
Databases  
... and more  
The warranty does not  
cover damage by Secure  
Digital (SD) cards that do  
not meet SD Memory Card  
Specifications. SD cards  
that do not meet SD  
Your Treo is also compatible with Secure Digital input/output (SDIO) cards, which let  
you add accessories, such as a presentation module, to your phone.  
Although expansion cards are sold separately, your Treo includes a dummy, non-  
functional card inside the expansion card slot. When you do not have a functioning  
card inside the expansion card slot, reinsert the dummy card to protect the slot  
opening.  
Memory Card  
Specifications may damage  
Treo 650. SD cards that do  
meet SD Memory Card  
Specifications are marked  
with the following logo:  
Inserting and removing expansion cards  
1. Press down and release the dummy card.  
2. After you feel the expansion card slot eject the dummy card, remove the card from  
the slot.  
138 :: Using expansion cards  
           
When you insert an  
expansion card, the card  
name appears as a  
category with a Card icon  
next to the name. To switch  
between the applications  
on the expansion card and  
your phone, select the  
category pick list at the top  
of the screen and select  
another category.  
3. Hold your Treo with the screen facing you and the card with the label facing you.  
The notch on the card should be in the lower-left corner next to the antenna.  
4. Insert the card into the expansion card slot until you feel it lock into place and hear  
the confirmation tone.  
In order to run an  
application on an  
A
expansion card, you must  
have enough free space in  
the internal memory of  
your Treo to accommodate  
the program.  
A. Notch  
Using expansion cards :: 139  
Opening applications on an expansion card  
After you insert an expansion card in the expansion card  
slot, you can open any of the applications stored on the  
expansion card.  
1. Insert the expansion card into the expansion card  
slot. The Applications View automatically appears.  
2. Select the icon for the application you want to open.  
3. Press Center to open the application.  
Before you copy an  
application to an expansion  
card, make sure that it is  
compatible with Palm OS  
version 5.4 or higher. Some  
applications do not work  
with expansion cards and  
do not allow you to store  
files in a location that is  
separate from the  
Copying applications to an expansion card  
You can copy applications between your Treo and your expansion card.  
1. Go to Applications  
2. Open the menus  
.
.
3. Select Copy on the App menu.  
4. Select the Copy To pick list and select the destination: card name or Phone.  
5. Select the From pick list and select the location of the application you want to  
copy: card name or Phone.  
application.  
6. Highlight the application you want to copy.  
7. Select Copy.  
140 :: Using expansion cards  
   
Viewing expansion card information  
The Card Info application displays general information about the expansion card  
that is currently in the expansion card slot.  
Go to Applications  
and select Card Info  
.
Renaming an expansion card  
If you change the contents of an expansion card, you may at some point want to  
rename the card to better match its contents.  
1. Insert the expansion card into the expansion card slot.  
Before copying information  
to, renaming, or formatting  
and expansion card, make  
sure the card is not write-  
protected. See the  
2. Select the category pick list at the top of the screen and select All.  
instructions that came with  
your card for details.  
3. Select Card Info  
4. Open the menus  
.
.
5. Select Rename Card on the Card menu.  
6. Enter a new name for the card.  
7. Select O K.  
Formatting an expansion card  
Formatting an expansion card is similar to formatting a disk on a computer. When you  
format an expansion card, you erase all the information stored on the card.  
1. Insert the expansion card into the expansion card slot.  
2. Select the category pick list at the top of the screen and select All.  
3. Select Card Info  
4. Open the menus  
.
.
5. Select Format Card on the Card menu.  
6. Enter a new name for the card.  
7. Select O K.  
Using expansion cards :: 141  
   
when you’re ready:  
customizing  
your Treo  
when you’re ready: customizing your Treo :: 143  
 
Phone settings  
You can set different tones for different types of incoming phone calls and alerts.  
1. Press the Phone/Send  
2. Open the menus  
button.  
You can also record,  
preview, delete, and send,  
sounds on your phone. Go  
to Applications and select  
Sounds. Select Tones, and  
then select Manage. To  
record a sound, select New.  
To play a sound, select it  
and press Center. To delete  
a sound, select it and press  
Backspace, and to send a  
sound, select it and then  
select Send.  
.
3. Select Options, and then select Sound Preferences.  
4. Select the Tones box.  
5. Select ringtones and alerts from any of the following pick lists:  
Known Caller Tone: An incoming call from someone in your Contacts or  
Favorites.  
Unknown Caller Tone: An incoming call from someone identified by caller  
ID who is not in your Contacts or Favorites.  
Roaming Tone: A special tone for incoming calls when you’re outside your  
home mobile network.  
Voicemail Tone: A new voicemail.  
Service Tone: A warning of a service change, such as moving into and out  
of a mobile network coverage area.  
Want more ringtones? You  
can download any  
compatible ringtone directly  
to your phone (see  
“Downloading files from a  
web page” on page 89).  
You can also download  
ringtones to your computer  
and then email them to  
your phone.  
6. Select Done.  
144 :: Phone settings  
       
Selecting Alert Volume and Vibrate settings  
1. Press the Phone/Send  
2. Open the menus  
button.  
.
3. Select Options, and then select Sound Preferences.  
4. Select the Alert Volume pick list and select a volume level.  
5. Select the first Vibrate pick list and indicate if you want your phone to vibrate when  
you receive a call or alert and Sound Mode is on.  
6. Select the second Vibrate pick list and indicate if you want your phone to vibrate  
when you receive a call or alert and Sound Mode is off.  
7. Select Done.  
Adjusting call or music volume  
While a call is in progress, press the Volume button on the side of your Treo™ 650  
smartphone to adjust the call volume. While music is playing, press the Volume button  
to adjust the music volume.  
Adjusting ringer volume  
When a call is not in progress and music is not playing, press the Volume button on  
the side of your Treo to adjust ringer volume, and then press the Side button to  
confirm your selection.  
Phone settings :: 145  
   
Assigning a caller ID photo  
1. Press Phone/Send  
.
2. Select the Contacts favorites button.  
3. Open the contact you want to give a photo caller ID.  
4. Select the Picture box.  
5. Select Camera to take a photo and add it to this contact entry when you save  
the photo, or select Photos to add an existing photo to this contact entry.  
You can also adjust the  
ringer volume by pressing  
the Volume button when a  
call or music is not in  
progress.  
6. Select the photo you want to assign to this contact.  
7. Select Done.  
146 :: Phone settings  
   
Assigning a caller ID ringtone  
1. Press Phone/Send  
2. Select the favorite you want to give a ringtone.  
3. Open the menus  
.
.
4. Select Edit Favorites on the Record menu.  
5. Select the Ringtone pick list and select a tone for this contact entry.  
6. Select OK.  
If you prefer to use the  
onscreen Dial Pad, assign  
the Dial Pad as the default  
wallpaper.  
If you remove the Dial Pad  
as the wallpaper, you can  
still access it quickly. Press  
Phone, and then press  
Center. Dial Pad is always  
the first selection in your  
redial list.  
Selecting wallpaper for the Phone application  
If you have images stored on your Treo, you can select different wallpaper for the  
Main View in the Phone application.  
You can also set the  
background for the  
Calendar’s Agenda View.  
See “Customizing display  
options for your calendar”  
on page 109 for details.  
1. Press Phone/Send  
2. Open the menus  
.
.
3. Select Options, and then select General Preferences.  
4. Select the pick list at the top of the screen and select Show Wallpaper.  
5. Select the thumbnail image and select a wallpaper image for your Phone  
application.  
6. Select OK.  
Phone settings :: 147  
         
System sound settings  
You can immediately silence all sounds on your Treo, including phone ringtones,  
Calendar alerts, and system sounds. This does not mute the speaker on your Treo  
during a phone call.  
If the ringer switch is set to  
no sound, the ringer setting  
overrides the sound  
Setting the ringer switch  
settings and all sounds are  
turned off.  
1. Slide the ringer switch to Sound Mode Off.  
2. To hear all sounds again, slide the ringer switch to Sound Mode On.  
When you slide the ringer switch back to the Sound Mode On position, it restores  
the previous sound settings. For example, if the phone ring volume is set to 7 and you  
slide the ringer switch to Sound Mode Off, you will not hear the phone ring. When you  
move the ringer switch back to Sound Mode On, the phone ring volume is still set to 7.  
Your Treo includes a silent  
alarm that can vibrate even  
when the ringer switch is  
set to Sound Mode Off.  
A. Sound Mode On  
B. Sound Mode Off  
A
B
Setting system volume levels  
1. Go to Applications  
and select Sounds  
.
2. Select the Application pick list and select General.  
3. Select the System Volume and Game Volume pick lists and select a volume level.  
4. Select Done.  
148 :: System sound settings  
         
Display and appearance  
Adjusting the brightness  
Depending on the lighting conditions in which you’re using your Treo, you may need  
to adjust the brightness of the screen.  
To automatically set the  
brightness to the preset low  
setting, press Option, and  
then press Right Shift.  
1. Press Option  
, and then press  
.
2. Press Left and Right to adjust the brightness.  
3. Select Done.  
Changing the screen font  
You can change the screen font in Calendar, Contacts, Memos, Messaging, and Tasks.  
The font styles may vary between applications.  
1. Open the application in which you want to change the font.  
2. Open the menus  
.
3. Select Options, and then select Font.  
4. Select a font style.  
A. Small font  
B. Small bold font  
C. Large font  
D. Large bold font  
5. Select OK.  
Display and appearance :: 149  
         
Aligning the screen  
Occasionally, your Treo screen may need to be readjusted. If this occurs, you may see  
the wrong feature being activated when you tap the screen. To fix the problem, you  
can align the screen any time.  
1. Go to Applications  
2. Select Touchscreen.  
and select Prefs  
.
You can also set the  
3. Follow the onscreen instructions.  
4. Select Done.  
wallpaper for the Main View  
in the Phone application  
(see “Selecting wallpaper  
for the Phone application”  
on page 147) and the  
background for the  
Calendar’s Agenda View  
(see “Customizing display  
options for your calendar”  
on page 109).  
Changing the system color scheme  
1. Go to Applications  
2. Select Color Theme.  
3. Select a color scheme.  
4. Select Done.  
and select Prefs  
.
150 :: Display and appearance  
     
Applications settings  
Arranging applications by category  
You can assign an application to a category and then display a specific category of  
applications in the Applications View.  
The Applications View  
displays each application  
as an icon, or you can view  
them as a list.  
1. Go to Applications  
2. Open the menus  
.
.
3. Select Category on the App menu.  
4. Select the pick list next to each application and select a category.  
5. Select Done.  
1. Go to Applications.  
2. Open the menus.  
Displaying applications by category  
3. Select Options, and then  
select Preferences.  
Do one of the following:  
Press Applications  
repeatedly to cycle through the categories.  
Select the category pick list at the top of the screen and select a category.  
4. Select the View By pick  
list and select List.  
5. Select OK.  
To create a new category,  
select the category pick list  
and select Edit Categories.  
Select New, and then enter  
the category name. Select  
OK to close the dialog box,  
and then select OK.  
Applications settings :: 151  
   
Button settings  
Setting Buttons Preferences  
Buttons Preferences lets you select which applications are associated with  
the buttons on your Treo.  
You can also pick an  
application to open with the  
HotSync button on the  
USB sync cable.  
1. Go to Applications  
2. Select Buttons.  
3. Select the pick list next to the button or key  
and select Prefs  
.
®
combination you want to re-assign and select an  
application.  
4. Select Done.  
To restore all the buttons  
and key combinations to  
their factory settings, select  
Default.  
Setting default applications  
Sometimes, one application looks for another  
application to handle information (for example, a mail  
application might open a browser when you select a link  
in an email message).  
1. Go to Applications  
2. Select Default Apps.  
and select Prefs  
.
3. Select each pick list and select the application you  
want to associate with that function.  
4. Select Done.  
152 :: Button settings  
       
Date and time settings  
Setting the date and time  
Date & Time Preferences enables you to set the time, date, time zone, and Daylight  
Savings Time setting for your Treo.  
You can check the Enable  
Local Network box to  
synchronize the date and  
time on your phone with  
the network. Then  
whenever your phone is on  
and you are inside a  
coverage area, the date and  
time are updated.  
1. Go to Applications  
2. Select Date & Time.  
and select Prefs  
.
3. Uncheck the Enable Local Network Time box.  
4. Select the Location pick list and select the city  
closest to your current location. If a nearby city is  
not on the list, follow these steps to add a city:  
Select Edit List.  
Select Add.  
Select a city in your time zone, and then  
select OK.  
If necessary modify any of the settings in the Edit Location dialog box.  
Select OK.  
5. Select the Set Date box. Highlight the current year, month, and date, and then  
press Center to set the date.  
6. Select the Set Time box, and then select the current time.  
7. Select O K.  
8. Select the Daylight Saving pick list and select On or Off.  
9. Select Done.  
Date and time settings :: 153  
   
Setting date and time formats  
Formats Preferences enables you to select number conventions based on geographic  
regions. For example, in the United Kingdom, time often is expressed using a 24-hour  
clock. In the United States, time is expressed using a 12-hour clock with an AM or PM  
suffix. All the built-in applications on your Treo use the Format Preferences settings.  
1. Go to Applications  
and select Prefs  
.
The Week starts setting  
controls the Day, Week,  
Month, Year, and List Views  
in Calendar and all other  
aspects of your phone that  
display a calendar.  
2. Select Select Formats.  
3. Set any of the following preferences:  
Preset to: The standard number conventions for  
your country. When you select a country, the other  
Formats Preferences are automatically set to that  
country’s conventions. You can also edit each  
option individually.  
Time: The time format. Select HH:MM to display a 24-hour clock.  
Date: The date format.  
Week starts: The first day of the week (usually Sunday or Monday).  
Numbers: The format for numbers with decimal points and commas.  
4. Select Done.  
154 :: Date and time settings  
Power Preferences  
1. Go to Applications  
2. Select Power.  
and select Prefs  
.
3. Set any of the following preferences:  
Auto-off After: The time that elapses before your screen turns off automatically.  
Beam Receive: The setting for whether you want your Treo to receive beamed  
information.  
4. Select Done.  
Power Preferences :: 155  
     
Your Treo includes several features that help you protect your phone from inadvertent  
use and keep your information private. The built-in security software enables you to  
use your Treo for emergency calls even if the handset is locked.  
To avoid accidentally  
Keyguard: Manually disables all buttons and the screen’s touch-sensitive feature  
to prevent accidental presses in your briefcase or pocket.  
pressing onscreen buttons  
while you’re holding the  
phone up to your ear to  
speak, you can disable the  
screen’s touch-sensitive  
feature during active calls.  
When the screen’s touch-  
sensitive feature is  
disabled, you must use the  
5-way navigator to access  
the buttons on the Active  
call screen. (See “Using  
Auto-Keyguard and  
Auto-Keyguard and touchscreen lockout: Automatically enables Keyguard after a  
period of inactivity and lets you disable the screen’s touch-sensitive feature during  
an active call or call alert.  
Phone Lock: Requires a password to make and receive calls with your SIM card.  
System password lock: Requires a password to see any information on your Treo.  
Private records: Masks or hides items marked as private and requires a password  
to view them.  
Using Keyguard  
Your Treo includes a feature that locks the keyboard so that you don’t accidentally  
press buttons or activate screen items while the phone is in a pocket or bag.  
touchscreen lockout” on  
page 157).  
1. With the Treo screen on, press Option  
enable Keyguard.  
and the Power/End  
button to  
2. To disable Keyguard, press Center.  
156 :: Locking your phone and info  
     
Using Auto-Keyguard and touchscreen lockout  
Auto-Keyguard lets you automatically lock the keyboard after a period of inactivity.  
1. Go to Applications  
2. Select Keyguard.  
and select Prefs  
.
3. Set either of the following preferences:  
Auto-Keyguard: The period of inactivity that passes before the keyboard  
automatically locks.  
Disable touchscreen when: The conditions that disable the screen’s touch-  
sensitive feature.  
To change your password,  
select the Password box,  
enter your current  
password, and then enter  
the new password. To  
delete your password,  
select the Password box,  
and then select Unassign.  
4. Select Done.  
Using Phone Lock  
You can lock your SIM card to prevent unauthorized use of your mobile account. When  
your SIM card is locked, you must enter the correct PIN to unlock it, even if you move  
it to a different phone.  
Important: If your SIM card  
is locked and you enter the  
wrong PIN more than three  
times, your SIM will be  
blocked, and you must call  
Cingular Wireless for your  
unique PUK (PIN unlock  
key).  
1. Press Phone/Send  
2. Open the menus  
.
.
3. Select Options, and then select Phone Lock.  
4. Check the Lock SIM box.  
5. When prompted, enter the current PIN and select OK. Unless you changed  
your PIN, enter the default PIN, provided with Cingular Wireless’s  
account materials.  
6. If you want to change the PIN, select Change PIN, enter a new PIN, and then  
select OK. Repeat this step to verify the new PIN.  
7. Turn your phone off to activate the phone lock feature.  
8. To turn your phone on again, press and hold the Power/End button , enter your  
PIN, and then select OK to unlock your phone.  
Your SIM card locks again when you turn off your phone and then turn it back on.  
Locking your phone and info :: 157  
       
To permanently unlock your SIM card:  
1. Open the menus  
.
2. Select Options, and then select Phone Lock.  
3. Uncheck the Lock SIM box.  
4. When prompted, enter the current PIN and select OK.  
Using system password lock  
Important: If you lock your  
system, you must enter the  
exact password to unlock  
it. If you forget the  
To protect your personal information, you can lock the system so that you need to  
enter your password to access any of your information or use other features of  
your Treo.  
password, you need to  
perform a hard reset to  
resume using your phone.  
Performing a hard reset  
deletes all the entries in  
your phone. However, you  
can restore all previously  
synchronized info the next  
time you sync (see  
1. Go to Applications  
and select Security  
.
2. Select the Password box.  
3. Assign a password and a password hint.  
4. Select the Auto Lock Device box.  
5. When prompted, enter your password.  
6. Select one of the following options:  
Never: Prevents your Treo from locking automatically.  
On power off: Locks your Treo when you turn off the screen, or when it  
shuts off with the Auto-off feature.  
“Synchronizing contacts  
and other information” on  
page 33).  
At a preset time: Locks your Treo at a specific time of day.  
After a preset delay: Locks your Treo after a period of inactivity.  
To lock your system  
manually, select Lock &  
Turn Off, and then select  
Off & Lock.  
158 :: Locking your phone and info  
 
Setting Owner Preferences  
You can use Owner Preferences to record information that you want to associate with  
your Treo, such as your name, company name, and phone number. If you lock your  
keyboard, the Owner Preferences information appears on the screen that requests  
your password to unlock it, and you must also enter your password to change the  
Owner Preferences information.  
As a security measure,  
masked Contacts entries  
are temporarily hidden  
when you perform a  
search. So you will not see  
a placeholder for masked  
entries when viewing the  
results of a Lookup or Find  
request.  
1. Go to Applications  
2. Select Owner.  
3. If you assigned a password with the Security application, select Unlock, enter  
your password, and then select OK to continue.  
4. Enter the text that you want to appear in the Owner Preferences screen.  
5. Select Done.  
and select Prefs  
.
Working with private entries  
In most applications you can mark individual entries as private. All private entries  
remain visible and accessible until you select the Security setting to hide or mask  
them. When you hide entries, they do not appear anywhere in the application. When  
you mask entries, a visual placeholder appears where the entry would normally  
appear. If you define a password, you must enter it to display private entries. If you  
do not define a password, you (or anyone else) can reveal private entries without a  
password.  
Locking your phone and info :: 159  
   
1. Display the entry that you want to mark private.  
2. Select Details.  
3. Check the Private box.  
4. Select OK.  
Hiding or masking all private records  
Make sure the entries you want to mask are marked private.  
1. Go to Applications  
and select Security  
.
2. Select the Current Privacy pick list and select either Hide Records or Mask  
Records.  
Viewing all private records  
Make sure the entries you want to mask are marked private.  
1. Go to Applications  
and select Security  
.
2. Select the Current Privacy pick list and select Show Records.  
3. If the Show Private Records dialog box appears, enter your password, and then  
select OK.  
Viewing private entries in a specific application  
Open the application that contains the private entries you want to display.  
1. Open the menus  
.
2. Select Options, and then select Security.  
3. Select the Current Privacy pick list and select Show Records.  
4. Select OK.  
160 :: Locking your phone and info  
 
®
Security and Palm Desktop software (Windows)  
The Windows version of Palm Desktop software observes the security password for  
your Treo. If you forget your Treo password, you cannot view your information in  
Palm Desktop. You can change your password, but all entries marked as private will  
be deleted. You can restore these entries the next time you sync.  
1. Go to Applications  
and select Security  
.
The Auto Sync feature in  
the VersaMail application  
may not work with a VPN  
connection.  
2. Select the Password box.  
3. Select the Lost Password box.  
4. Select Yes.  
®
If you want additional security for Palm Desktop files, you may wish to purchase a  
third-party solution.  
Connecting to a virtual private network  
If you want to use your Treo to access your corporate email account or other files on  
your corporate server, you may need to set up a virtual private network (VPN) on your  
Treo. A VPN enables you to log in to your corporate server through the company's  
firewall (security layer). Without a VPN, you cannot break through the firewall to gain  
access to the server.  
Locking your phone and info :: 161  
   
You need to set up a VPN to access a corporate server in either of the following  
two situations:  
Your company's wireless local area network (LAN) is located outside the firewall.  
Your company's wireless LAN is located inside the firewall, but you are trying to  
access the network from outside the firewall (for example, from a public location  
or at home).  
Check with your company's system administrator to see if a VPN is required to  
access the corporate network. If you need a VPN, you must purchase and install a  
third-party VPN client to use this feature.  
1. Install your third-party VPN client. See “Installing applications” on page 134  
for details.  
2. Go to Applications  
3. Select VPN.  
and select Prefs  
.
4. Enter the settings provided by your corporate system administrator.  
162 :: Locking your phone and info  
 
if something happens:  
help  
if something happens: help :: 163  
   
Upgrading from another Palm  
Powered® device  
To transfer all compatible applications and information from your previous device to  
your new Treo™ 650 smartphone:  
1. Synchronize your old device with your old desktop software to back up your  
information one last time.  
Always use the same  
language for your Treo and  
your desktop software.  
Otherwise, you may lose  
information.  
2. Install the desktop synchronization software from the palmOne Software  
Installation CD (see “Installing the desktop synchronization software on your  
computer” on page 32). During the installation process, sync your new Treo with  
your new desktop software. When prompted to select a username for your new  
Treo, be sure to select the existing username for your old device.  
3. Some third-party applications may be quarantined by HotSync® Manager because  
they are not compatible with the Palm OS® software version 5.4 on your Treo. Do  
not manually install any quarantined files (see the documentation that came with  
the third-party applications for more information).  
4. If you plan to continue using your old device, perform a hard reset (see “Performing  
a hard reset” on page 169) to remove its associated username. Each device you  
synchronize with your computer must have a unique name. The next time you  
synchronize with your old device, be sure to assign it a new username.  
If you experience problems with your Treo 650 after performing the upgrade steps in  
this section, you may have incompatible applications that HotSync Manager did not  
quarantine. Incompatible applications can lead to numerous issues, including soft or  
hard resets, “system error” warnings, crashes, etc. You may need to create a new user  
name for your Treo 650, and then manually install your third-party applications from  
®
164 :: Upgrading from another Palm Powered device  
     
their original source files (on your hard drive or the original installation CD).  
Check with the third-party developer of each program for software updates and  
for information regarding compatibility with Treo 650.  
If you experience problems after upgrading, visit http://www.palmOne.com/us/  
support/ and check the Knowledge Library for additional information about  
transferring your information from your previous Palm Powered device to  
your Treo 650.  
To access a menu shortcut,  
open the menus, and then  
press the letter for the  
menu shortcut.  
After upgrading, there are a few things you need to know about your new Treo:  
Address Book: This application is now called Contacts. To open Contacts, press  
Some third-party utilities  
allow you to back up your  
old device’s information  
onto an expansion card,  
and then transfer the info  
to your Treo. We do not  
recommend this method  
because any incompatible  
applications are also  
the Phone/Send  
Contacts favorite.  
button, and then use the 5-way navigator to select the  
Date Book+: This application is now called Calendar. To access this application,  
press the Calendar button.  
Applications: Some previous Palm Powered devices called this the Home screen  
or Applications Launcher. To access this screen, press Applications  
.
Find: Some previous Palm Powered devices opened this global search engine by  
transferred to your Treo.  
tapping the Magnifying Glass icon in the Graffiti area. Now you can access it by  
pressing Option  
Menu items: Users familiar with Graffiti’s Menu command can now access system  
menus by pressing Menu (see “Selecting menu items” on page 23).  
, and then pressing Shift/Find  
.
Backlight: Treo includes a keyboard backlight. The keyboard backlight activates  
automatically when the screen turns on. It shuts off automatically when the screen  
turns off and when an active call lasts longer than a minute.  
®
Upgrading from another Palm Powered device :: 165  
Center button: If you used a previous Treo phone, you probably pressed the  
Spacebar to activate commands or dial numbers. With this Treo phone, we  
recommend pressing Center to activate commands and pressing Phone/Send  
to dial.  
Power/End button: The fourth button on the right is used to control the screen and  
is not an application button.  
Internet connection: This Treo was designed to work on high-speed wireless data  
network, such as a GPRS or EDGE. When you sign up for a GPRS or an EDGE  
wireless data account, these settings are automatically configured on your Treo. If  
you prefer to use an older, manual dial-up connection, enter your Internet service  
provider’s settings in Network Preferences.  
5-way navigator compatibility: Some Palm OS 5 applications are optimized for a  
5-way navigator on devices other than Treo. You may notice inconsistencies with  
software that is not designed with Treo in mind.  
Web browser bookmarks: You can use the Web browser on your Treo 650 to store  
up to 100 bookmarks, but you cannot import or transfer bookmarks from other  
web browsers, such as Web Pro.  
Photos: You can use the Media Desktop application to transfer photos from your  
old device onto your Treo 650 (Windows only). To transfer photos from your old  
device onto your Treo 650, open the Media Desktop application, select your  
username, click Add Media and locate the files in the backup folder. The files may  
be located in any of the following folders:  
Mac users can use the  
Send to Device droplet to  
transfer photos from your  
old device to your Treo  
650. “Installingapplications  
from a Mac computer” on  
page 135 for details.  
C:\Program Files\palmOne\Treo Pictures\(user name)  
C:\Program Files\Handspring\Treo Pictures\(user name)  
C:\Program Files\Palm\Treo Pictures\(user name)  
®
166 :: Upgrading from another Palm Powered device  
Trouble installing the desktop  
software?  
The palmOne Software Installation CD installs the software and drivers that let you  
synchronize with Palm Desktop software or Microsoft Outlook for Windows. If you  
want to synchronize with a different personal information manager (PIM), you must  
install a third-party solution. Contact the PIM’s author or vendor to learn if software is  
available for your Treo.  
1. Restart your computer.  
2. Quit any active applications, including virus scanners and Internet security  
applications.  
3. Make sure you’re installing the version of the software that came with your Treo on  
the palmOne Software Installation CD. Other versions may not work with this Treo.  
4. Make sure your computer profile includes administrator rights to install software. In  
large organizations, these are usually granted by the system administrator.  
Trouble installing the desktop software? :: 167  
   
Resetting your Treo  
Performing a soft reset  
A soft reset is similar to restarting a computer. If your Treo is not responding or  
you have trouble synchronizing with your computer, a soft reset may help.  
1. Press the Battery Door Release button and slide the battery door downward  
to remove it from your Treo.  
If you need to perform a  
system reset and disable  
conflicting applications,  
always end the process  
with a soft reset. This  
returns your Treo to normal  
operation.  
2. Use the stylus tip to gently press the reset button on the back of your Treo.  
Performing a system reset  
A system reset, also called a safe or warm reset, tells your Treo to stop what it’s doing  
and start over again without loading any system extras. If your Treo loops or freezes  
during a soft reset, a system reset may help. Performing a system reset allows you  
to get out of an endless loop in order to uninstall a third-party application causing  
the looping.  
168 :: Resetting your Treo  
           
1. Press the Battery Door Release button and slide the battery door downward  
to remove it from your Treo.  
2. While pressing and holding Up , use the tip of the stylus to gently press  
the reset button on the back of your Treo.  
3. When the Palm Powered logo appears, release Up  
.
4. Delete the third-party application that you suspect is causing the problem.  
5. Perform a soft reset. The wireless features of your phone are not available until  
you complete this step.  
Some third-party  
applications do not create a  
backup on your computer  
when you synchronize. If  
you perform a hard reset,  
you may lose data in these  
applications and you will  
need to reinstall the  
application after the hard  
reset. Please contact the  
developer to find out which  
data is backed up during  
synchronization.  
Performing a hard reset  
A hard reset erases all information and third-party software on your Treo. Never  
perform a hard reset without first trying a soft reset and a system reset. You can  
restore previously synchronized information the next time you sync.  
A hard reset can tell you whether a problem stems from your Treo or from an  
application installed on it. If you do not experience the problem after you perform a  
hard reset, the problem may be related to software you installed. See “Third-party  
applications” on page 187 for suggestions on diagnosing third-party software issues.  
1. Press the Battery Door Release button and slide the battery door downward to  
remove it from your Treo.  
2. While pressing and holding Power/End , use the tip of the stylus to gently  
press the reset button on the back of your Treo.  
3. Continue pressing and holding Power/End . First the palmOne logo appears  
with a progress bar, and then the circular Palm Powered logo appears. When the  
circular Palm Powered logo appears, release Power/End  
4. When the “Erase all data?” prompt appears, press Up  
.
to confirm the hard reset.  
5. If a language selection screen appears, select the same language you selected for  
your desktop software.  
Resetting your Treo :: 169  
   
Replacing the battery  
Your Treo 650 comes with a replaceable battery. Be sure to use a replacement  
battery that is compatible with Treo 650.  
1. Press Power/End  
to turn off the screen.  
Be sure to dispose of your  
old battery properly. In  
some areas, disposal in  
household or business  
trash is prohibited.  
2. Press the Battery Door Release button and slide the battery door downward  
to remove it from your Treo.  
3. Place a finger in the notch between the stylus and the battery and lift the  
battery up at a 45 degree angle.  
4. Align the metal contacts on the battery with the contacts inside the battery  
compartment.  
5. Insert the battery into the compartment at a 45 degree angle, pressing it into  
place. Slide the battery door onto the back of the phone until it clicks into place.  
6. Wait for your Treo to turn on, and then enable the network time or set the date  
and time when prompted.  
A
B
D
C
A. Battery Door Release button  
B. Battery contacts  
C. Notch  
D. Phone contacts  
170 :: Replacing the battery  
   
Screen  
The screen appears blank  
1. When a call lasts longer than one minute, the screen automatically turns off.  
Press any key except Power/End to wake up the screen. Pressing Power/End  
hangs up the call.  
2. Look closely at the screen. If you can see a dim image, try adjusting the  
screen brightness (see “Adjusting the brightness” on page 149).  
3. If that doesn’t work, perform a soft reset (see “Performing a soft reset” on  
page 168).  
To find carrying cases that  
other useful accessories,  
visit www.palmOne.com.  
4. If that doesn’t work, connect the Treo to the AC charger (see “Charging the battery”  
on page 12) and perform a soft reset again.  
5. If that doesn’t work, perform a hard reset (see “Performing a hard reset” on  
page 169).  
The screen doesn’t respond accurately to taps or activates  
wrong features  
1. Go to Applications  
2. Select Touchscreen.  
and select Prefs  
.
3. Follow the onscreen instructions to align the screen.  
4. Select Done.  
Screen :: 171  
   
Network connection  
Signal strength is weak  
1. If you’re standing, move about 10 feet in any direction.  
2. If you’re in a building, move near a window. Open any metal blinds.  
3. If you’re in a building, move outdoors or to a more open area.  
4. If you’re outdoors, move away from large buildings, trees, or electrical wires.  
5. If you’re in a vehicle, move your Treo level with a window.  
Become familiar with low  
coverage areas where you  
live, commute, work, and  
play. Then you will know  
when to expect signal  
strength issues.  
Treo won’t connect to the mobile network  
1. Try the suggestions above for weak signals.  
2. Turn off your phone and turn it on again (see “Turning your phone on and off” on  
page 15).  
3. Remove the SIM card and re-insert it (see “Inserting the SIM card” on page 14).  
4. Perform a soft reset (see “Performing a soft reset” on page 168).  
Treo hangs up when I hold it to my ear  
You may be accidentally pressing the onscreen Hang Up button with your cheek.  
Try holding the phone so your face doesn’t press against the screen. If this is not  
convenient, you may want to disable the screen’s touch-sensitive feature during  
active calls (see “Using Auto-Keyguard and touchscreen lockout” on page 157).  
Treo seems to turn off by itself  
If a system error and reset occur, Treo automatically turns the phone on if it was on  
before the reset. However, if Treo can’t determine if your phone was on before the  
reset, it does not automatically turn on the phone (see “Turning your phone on and off”  
on page 15).  
172 :: Network connection  
   
Treo makes or answers calls when it’s in a briefcase or pocket  
Items in your briefcase or pocket may be pressing the onscreen Answer button or  
otherwise activating screen items. If this happens, be sure to press Power/End  
turn off the screen before placing your Treo in a briefcase or pocket. You may also  
to  
want to disable the screen’s touch-sensitive feature during incoming calls (see “Using  
Auto-Keyguard and touchscreen lockout” on page 157).  
I can’t tell if data services are available  
The following icons indicate data services:  
Your phone is on and a GPRS or EDGE network is within range.  
Your phone is on but not connected to a GPRS or EDGE network.  
Your phone is connected to a GPRS or EDGE network. When the  
arrows above the signal bars are green, you can still receive calls.  
Your phone is actively using a dial-up, circuit-switched data (CSD)  
connection. When the arrows above the signal bars are black, you  
cannot receive calls.  
Treo won’t connect to the Internet  
Treo supports GPRS and EDGE wireless data networks. To connect to the Internet,  
you must subscribe to and activate GPRS or EDGE data services with Cingular  
Wireless.  
Contact Cingular Wireless to verify that your subscription plan includes high-speed  
data services and that these services have been correctly activated. Cingular  
Wireless should also be able to tell you if there are any outages in your location.  
Network connection :: 173  
Press and hold the Power/End button  
to turn off your phone. Then press  
and hold the same button to turn it back on again.  
Perform a soft reset (see “Performing a soft reset” on page 168).  
Confirm that high-speed data services are correctly configured on your Treo:  
1. Go to Applications  
2. Select Network.  
and select Prefs  
.
3. If the Service field says Untitled, select the Service pick list and select the  
appropriate Cingular Wireless data service .  
4. Select Done.  
I can’t send or receive text or multimedia messages  
Make sure the SIM card is inserted correctly (see “Inserting the SIM card” on  
page 14) and your phone is turned on (see “Turning Treo on and off” on page 15).  
Contact Cingular Wireless to verify that your plan includes messaging services, that  
these services have been correctly activated, and that they are available at your  
location (Cingular Wireless should be able to tell you if messaging services have  
been experiencing transmission delays).  
If possible, contact the recipient or sender of the message, and make sure the  
receiving device can handle the type of file that is being sent.  
If an text message arrives but does not display an alert, perform a soft reset  
(see “Performing a soft reset” on page 168).  
174 :: Network connection  
I can’t make or receive calls using a hands-free device  
with Bluetooth technology  
Check all of the following:  
The Bluetooth setting is turned on in the Bluetooth application.  
Your device with Bluetooth wireless technology is charged and turned on.  
Your Treo is within range (30 feet) of the hands-free device.  
The Dialup Networking setting is turned off in the Bluetooth application.  
The Bluetooth application screen is closed.  
Network connection :: 175  
   
Synchronization (HotSync)  
Synchronization lets you back up your Treo information onto your computer. If you ever  
need to perform a hard reset or otherwise erase all your information on your Treo, you  
can synchronize your phone with your computer to restore the info. To make sure you  
always have an up-to-date backup of your info; synchronize frequently.  
Before you attempt to synchronize, make sure you’ve installed the desktop  
synchronization software from the palmOne Software Installation CD.  
Every device needs a  
unique name. Never  
synchronize more than one  
device to the same  
username on your  
computer.  
Palm Desktop does not respond to HotSync attempt  
As you complete the following steps, synchronize after each step. If the  
synchronization is successful, you do not need to complete the remaining steps.  
1. Verify that the USB sync cable is securely connected at all points (see “Setting up  
your computer” on page 30).  
2. Make sure that HotSync Manager is running:  
Windows: Click the HotSync Manager icon  
in the lower-right corner and  
make sure Local USB is checked. If you don’t see the HotSync Manager icon,  
click Start, select Programs, select palmOne, and then select HotSync Manager.  
Mac: Find the Palm folder on your Mac hard drive. Double-click the HotSync  
Manager icon  
in the Palm folder. In the Connection Settings panel, set the  
Local Setup Port to palmOne USB.  
176 :: Synchronization (HotSync)  
     
3. Verify with your computer hardware vendor that your operating system supports  
your internal USB controller.  
4. Perform a soft reset (see “Performing a soft reset” on page 168).  
5. If problems persist and you’re synchronizing through a USB hub, try connecting the  
sync cable to a different USB port or directly to your computer’s built-in USB port.  
6. Uninstall palmOne software.  
7. Reboot your computer.  
8. Reinstall the palmOne Software Installation CD that came with your Treo 650.  
Synchronization starts but stops without finishing  
If you upgraded from a previous Palm Powered device or received a system error,  
such as Sys0505, there may be conflicts with software on your phone. As you  
complete the following steps, sync after each step. If the synchronization is  
successful, you do not need to complete the remaining steps.  
1. Locate your Backup folder and rename the folder (e.g. BackupOld):  
Windows: C:\Program Files\palmOne\username  
Mac: Mac HD\Applications\palmOne\Users\username  
2. Synchronize.  
3. Manually reinstall any third-party applications you want on your phone. If necessary,  
use the items in the old Backup folder you moved.  
4. (Windows only) If the Windows New Hardware Wizard appears, the HotSync  
process may be timing out before the wizard completes its job. Follow all  
instructions in the New Hardware Wizard, and attempt another sync.  
5. Uninstall palmOne software.  
6. Reboot your computer.  
7. Reinstall the palmOne Software Installation CD that came with your Treo 650.  
Synchronization (HotSync) :: 177  
Synchronization finishes but info doesn’t appear where it should  
1. Make sure you’re synchronizing with the intended desktop personal information  
manager (PIM). The palmOne Software Installation CD lets you synchronize with  
Palm Desktop or Microsoft Outlook for Windows. If you use a different PIM, you  
will need to install third-party software to synchronize. Consult the company that  
makes the PIM for more information.  
2. If there are multiple Palm Powered devices synchronizing with your computer,  
make sure you are synchronizing with the correct username. If info is not appearing  
in Palm Desktop, make sure the correct username is selected in the toolbar of  
Palm Desktop.  
3. Open HotSync Manager on your computer, and make sure the necessary conduits  
are set to Synchronize the files.  
4. Uninstall palmOne software.  
5. Reboot your computer.  
6. Reinstall the palmOne Software Installation CD that came with your Treo 650.  
7. (Outlook only) With the included software, your Treo can synchronize with the root  
folders of Contacts, Calendar, Tasks, and Notes. If you want to synchronize with a  
global Exchange Address Book, you must copy the addresses to your local  
Contacts list in Outlook (right-click the addresses and select Add to Personal  
Address Book).  
8. (Outlook only) Outlook subfolders and public folders are not accessible with the  
included software. You may wish to use a third-party solution instead.  
9. (Outlook only) If you’re trying to synchronize offline, be sure to set your Outlook  
Calendar, Contacts, Notes, and Tasks to be available offline.  
178 :: Synchronization (HotSync)  
I have duplicate entries in Microsoft Outlook after I sync  
1. Open Microsoft Outlook and delete the duplicate entries.  
2. Manually enter any information you've added to your phone since the last time  
you synchronized.  
3. Go to the conduit dialog box for the affected application, and select Desktop  
overwrites handheld.  
4. Synchronize your phone and your computer.  
5. Go to the conduit dialog box you selected in step 3, and select Synchronize  
the files.  
My appointments show up in the wrong time slot after I sync  
If you're using Microsoft Outlook:  
1. Make sure that you installed the Microsoft Outlook conduit that came with  
your Treo 650. If you're not sure whether this software is installed, reinstall it.  
2. Open Microsoft Outlook and correct the wrong entries.  
3. Manually enter any information you've added to your phone since the last time  
you synchronized.  
4. Go to the Calendar conduit dialog box, and select Desktop overwrites handheld.  
5. Synchronize your phone and your computer.  
6. Go to the conduit dialog box, and select Synchronize the files.  
You should now be able to assign time zones to your events without encountering  
this problem.  
If you're using Palm Desktop software:  
1. On your phone, press Calendar  
2. Open the menus  
.
.
3. Select Options, and then select Preferences.  
4. Uncheck the New events use time zones box (if it's checked).  
Synchronization (HotSync) :: 179  
5. On your computer, open Palm Desktop software and correct the wrong entries.  
6. Manually enter any information you've added to your phone since the last time  
you synchronized.  
7. Go to the Calendar conduit dialog box, and select Desktop overwrites handheld.  
8. Synchronize your phone and your computer.  
9. Go to the conduit dialog box, and select Synchronize the files.  
To avoid this problem in the future, do not assign time zones to your events.  
Palm Desktop software does not support time zones.  
180 :: Synchronization (HotSync)  
 
Email  
I have problems using my account  
Occasionally you may experience problems using an email account after you set it up.  
If you followed the account setup procedure and are experiencing problems using the  
account, verify that the account complies with your email provider’s requirements by  
following these steps:  
Verify both your password and your username for your email account.  
Some wireless service providers require you to be on their network to use your  
email account. If this is the case, be sure to use your provider's network as the  
connection type for the account.  
Some wireless service providers have other requirements specific to their service.  
For example, Yahoo! requires you to set up POP mail forwarding for your Yahoo!  
account to download email messages to your phone. Check with your service  
provider to see if any provider-specific requirements exist.  
Service provider settings frequently change. If your email account was working but  
you are currently experiencing problems, check with your service provider to see if  
any of the account settings have changed.  
I have problems sending and receiving email  
Short periods of time when email is unavailable are common due to server problems  
or poor wireless coverage. If you have problems sending or receiving mail for an  
extended period of time, check with your ISP or email service provider to verify that  
the service is working properly.  
Email :: 181  
   
Auto Sync is not working  
If Auto Sync is occurring and you turn your phone off or the connection to your email  
service provider is disconnected, the Auto Sync fails.  
I have problems sending email  
If you are able to receive email messages but cannot send them, try these steps,  
in turn:  
Make sure your ISP or email provider allows you to access email on a wireless  
phone. Several providers, like Hotmail, do not offer this option at all; other providers  
require an upgrade to access email on a wireless phone.  
Turn on ESMTP. Many services require authenticated access, or ESMTP, to use  
their SMTP servers.  
Enter the name of a different outgoing mail server for sending mail. Many ISPs,  
such as cable companies, require that you have an Internet connection to their  
network to send email through their servers. In this case, you can almost always  
receive email from these accounts, but if you want to send email, you must send it  
through another server.  
I have problems synchronizing messages on my phone with  
messages on my computer  
Make sure you have chosen the same settings for the account on both your phone  
and your computer. For example, if the account is set up on your phone to use the  
POP protocol, check the HotSync Manager on your computer to make sure that POP  
is selected as the protocol for that account.  
182 :: Email  
My vCard or vCal email attachment isn’t forwarding correctly  
Palm Desktop software provides several features that work with email client software  
on a Windows computer. For these features to work correctly, the email client software  
must be properly set up. Follow these steps to check the settings:  
1. Click Start on your computer, and then select Settings.  
2. Select Control Panel.  
3. Select Internet Options, and then click the Programs tab.  
4. Make sure that the email field is set to the correct email client software.  
5. Click OK.  
6. Start the email client software and make sure it is configured as the default MAPI  
client. Consult the documentation for your desktop email application for more  
information.  
After I get messages, either manually or through Auto Sync,  
messages disappear from my Inbox  
If you have an account that uses Microsoft Exchange ActiveSync®, when you perform  
an Auto Sync, the last seven days’ worth of email messages are downloaded from  
your mail server to your Inbox. All messages older than seven days are deleted from  
your Inbox; they are not, however, deleted on the server.  
You can change the setting in VersaMail® preferences to download fewer than seven  
days’ worth of messages (in which case, more-recent messages will be deleted from  
your Inbox), or to downloaded all messages regardless of the date (in which case all  
messages will continue to appear in your Inbox).  
Email :: 183  
I am using Microsoft Exchange ActiveSync, but the last seven  
days of email messages and Calendar events are not downloading  
to my phone  
Check with your system administrator to obtain the name of the mail server that offers  
you wireless access to the corporate mail system. If you cannot obtain the name of  
this server (some companies do not give it out, because they do not want wireless  
access to their servers), you cannot synchronize email messages and Calendar events  
with the server using Microsoft Exchange ActiveSync.  
184 :: Email  
 
Web  
I can’t access a page  
First, make sure you have Internet access: Open the Web browser and try to view a  
web page you’ve loaded before. To ensure you’re viewing the page directly from the  
Treo can open your email  
application when you select  
an email address on a web  
page. If nothing happens  
when you select the link,  
try setting up your email  
application first.  
Internet, open the menus  
confirming your Internet connection, try to view the page in question again. If it comes  
up blank, open the menus , select Go, and then select Refresh.  
, and then select Connect on the Page menu. After  
If you’re still having trouble, the page may contain elements that are not supported  
by the Web browser. These include Flash, Shockwave, VBScript, WML script, and  
other plugins.  
Some websites use a redirector to their true home page (for example, if you enter  
the address http://www.palmOne.com/support it may resolve to http://  
www.palmOne.com/us/support). If the Web browser can’t follow the redirect, try using  
a desktop browser to see the landing page of the redirector, and enter that address in  
the Web browser.  
An image or map displays too small on the Treo screen  
The Web browser has two modes: Optimized and Wide Page. Optimized Mode resizes  
all images and page elements to fit in a single column on the Treo screen. Switch to  
Wide Page Mode to see the full-size image (see “Creating a bookmark” on page 87).  
A secure site refuses to permit a transaction  
Some websites don’t support certain browsers for transactions. Please contact the  
site’s webmaster to make sure the site allows transactions using the Web browser.  
Web :: 185  
     
Camera  
Here are some tips for taking good photos with the built-in camera:  
Clean the camera’s lens with a soft, lint-free cloth.  
Take photos in bright lighting conditions. Low-light images may be grainy, due  
to the sensitivity of the camera.  
Hold the camera as still as possible. You may want to support your photo-taking  
arm against your body or a stationary object (such as a wall).  
Keep the subject of the photos still. Exposure time is longer with lower light levels,  
so you may see a blur.  
For best results, verify that you have the brightest light source coming from behind  
you, lighting the subject’s face. Avoid taking indoor photos with the subject in front  
of a window or light.  
Photos are 16-bit color at a  
maximum of 640 x 480  
pixels (0.3 megapixels) in  
VGA resolution or 320 x  
240 pixels in QVGA  
resolution. Videos are  
352 x 288 pixels in CIF  
resolution or 176 x 144  
pixels QCIF in resolution.  
Make sure the subject is at least 18 inches away from the camera to ensure  
good focus.  
Remember, when you synchronize, your Camera images are stored in the My  
Pictures/palmOne Photos folder on your hard drive (see “Viewing photos and videos  
on your computer” on page 99).  
The Camera preview image looks strange  
Some third-party applications overwrite the Treo’s color settings with their own 8-bit  
color settings. This can affect the Camera Preview Mode. Delete third-party  
applications one by one until the preview image improves.  
186 :: Camera  
     
Third-party applications  
Sometimes, third-party applications can cause conflicts on your Treo. Third-party  
applications that modify wireless features may require extra troubleshooting. If you  
recently installed an application and your Treo seems to be stuck, try the following:  
1. Perform a soft reset (see “Performing a soft reset” on page 168).  
2. If the problem persists, perform a system reset (see “Performing a system reset” on  
page 168).  
3. Delete the most recently installed application from your Treo (see “Removing  
applications” on page 136).  
4. If the problem persists, perform another system reset.  
Remember, not all third-  
party applications were  
written with the Treo  
keyboard and 5-way  
navigator in mind. You may  
encounter strange behavior  
or errors in these  
applications if you use the  
keyboard and 5-way  
navigator.  
5. If possible, synchronize to backup your most recent info.  
6. If you’re unable to perform the steps above or the problem persists, locate your  
Backup folder on your computer and rename the folder (e.g. BackupOld):  
Windows: C:\Program Files\palmOne\username  
Mac: Mac HD\Applications\palmOne\Users\username  
7. Perform a hard reset (see “Performing a hard reset” on page 169).  
8. Synchronize to restore the info in your built-in applications.  
9. If the problem is resolved, begin reinstalling your third-party applications one at a  
time: double-click a single file in the original Backup folder that you renamed.  
10.If the problem recurs, delete the last application you installed and report the  
problem to its developer.  
Getting more help  
Contact the author or vendor of any third-party software if you require further  
assistance.  
Third-party applications :: 187  
     
Error messages  
Your Treo is designed to minimize interruptions when a system error occurs. If Treo  
encounters a system error, it automatically resets itself and resumes functioning as  
normal. If possible, it even turns your phone back on if it was on before the error  
occurred.  
Sometimes, you might want to know more about an error. Treo uses a special  
interface to show error messages in greater detail.  
1. Press Phone/Send  
.
2. Press Center, and then select Dial Pad.  
3. Enter # * 377, and then press Phone/Send  
.
4. Review the screen with details about the conditions that lead up to the most recent  
automatic reset.  
5. Select OK.  
Please note that third-party developers create their own error messages. If you do not  
understand an error message, please contact the developer of the application for help.  
188 :: Error messages  
   
If you store a large number of records, or install many third-party applications, the  
internal memory on your Treo may fill up. Here are some common ways to clear space  
on your Treo:  
VersaMail: Emails that have large attachments can quickly consume memory on  
your Treo. Delete emails with large attachments. If you have hundreds of messages  
with or without attachments, you may wish to delete older messages to make room  
(see “Deleting selected messages from the Inbox” on page 69).  
Camera: Large size images take up a lot of memory. Move images to an expansion  
card or delete images from your Treo (see “Viewing photos and videos on your  
computer” on page 99).  
Messaging: Multimedia content can also consume excessive memory. Move  
multimedia content to an expansion card, or delete large files from your Treo (see  
“Managing your messages” on page 82).  
Internet: If you set a large Web browser cache, you may want to use the Web  
browser’s advanced Memory Management settings to clear all recent pages (see  
“Customizing your Web browser settings” on page 91).  
Third-party applications: You can delete infrequently used applications or move  
them to an expansion card (see “Copying applications to an expansion card” on  
page 140).  
Also, remember that your Treo includes an expansion card slot, and that you can store  
applications and information on expansion cards. However, you still need free memory  
on the Treo itself to run applications from an expansion card.  
Making room on your Treo :: 189  
   
Voice quality  
Is the other person hearing an echo?  
Try decreasing the volume on your Treo to avoid coupling or feedback on the other  
person’s end. This applies to both the speakerphone and to the handset earpiece.  
Position the Treo handset closer to your ear to prevent sound leaking back to the  
microphone. Keep your hand away from the microphone hole, which is on the  
bottom of your Treo on the right side the phone.  
If you’re using Speakerphone mode with your Treo lying on a flat surface, try  
turning the Treo “face down” (screen facing the surface).  
Are you hearing your own voice echo?  
Ask the other person to turn down their volume or to hold the phone closer to  
their ear.  
Is your voice too quiet on the other end?  
Be sure to hold the bottom of the Treo, or the hands-free microphone, close to  
your mouth.  
Check the signal strength indicator. If the signal is weak, try to find an area with  
better coverage.  
190 :: Voice quality  
   
Glossary  
®
HotSync : The PalmSource technology that synchronizes  
Alt (alternative)  
: A keyboard key. Enter a letter on the  
your Treo and your computer with the simple press of a  
button.  
keyboard, and then press Alt  
to access variations such  
as international characters and symbols.  
HotSync Manager: The computer application that  
manages the synchronization with your Treo.  
Applications  
: The screen on your Treo from which  
you can open all applications.  
Infrared (IR): A way of transmitting information using light  
waves. The IR port on your Treo lets you transfer  
Auto-off interval: The time of inactivity that passes before  
the screen on your Treo turns off. The wireless features on  
your phone are unaffected by this setting.  
information between other IR devices within a short radius.  
Lithium Ion (Li-Ion): The rechargeable battery technology  
used in Treo phones.  
Beam: The process of sending or receiving an entry or  
application using the infrared port on your Treo.  
MMS (Multimedia Messaging System): An enhanced form  
of messaging that lets you send photos, animations, and  
ringtones almost instantly.  
CSD (circuit-switched data): A dial-up Internet  
connection. You pay for the connection time, not how much  
information you transfer. Contrast with GPRS.  
Option key  
: The keyboard button that lets you access  
EDGE (Enhanced Data for GSM Environments): An  
enhanced version of GPRS that delivers data speeds that  
are up to three times faster than standard GPRS  
connections.  
the alternative feature that appears above the letter on  
each key.  
®
Palm Desktop software: A PIM application for computers  
that helps you manage your personal information and keep  
your personal information synchronized with your Treo.  
GPRS (General Packet Radio Service): A mobile Internet  
connectivity technology that allows persistent data  
connections. You pay for the amount of information you  
transfer, not the connection time.  
Glossary :: 191  
   
®
SIM (Subscriber Identity Module): The smartcard, inserted  
in your Treo, that contains your Global System for Mobile  
Communications (GSM) mobile account information. SIM  
cards are portable between GSM phones – your mobile  
subscriber information moves to whatever phone houses  
the SIM.  
Palm OS : The operating system of your Treo phone. A  
trademark of PalmSource, Palm OS is known for its  
simplicity of use and for the large number of applications  
that can be added to your Treo.  
palmOne™ Quick Install: The component on your Windows  
computer that enables you to install Palm OS applications  
and other information on your Treo.  
SMS (Short Messaging Service): The service that  
exchanges short text messages almost instantly between  
mobile phones. These messages can usually include up to  
160 characters. Treo phones can send and receive text  
messages while you are on a voice call.  
Phone/Send  
: The application on your Treo that  
provides quick access to the most commonly used  
applications on your Treo.  
Username: The name associated with your Treo that  
PIM (personal information manager): A genre of software  
that includes applications such as Palm Desktop software,  
Microsoft Outlook, Lotus Notes, and ACT!. PIMs generally  
store contacts, schedules, tasks, and memos.  
®
distinguishes it from other Palm Powered devices. When  
you first synchronize your Treo, you are asked to give it a  
username.  
PIN (personal identification number): The four-digit  
password assigned to your SIM card by Cingular Wireless.  
Turning on the PIN lock secures your wireless account.  
See also PUK.  
PUK (PIN unlock key): A special extended password  
assigned to your SIM card. If you enter the wrong PIN  
more than three times, your SIM will be blocked, and you  
must call Cingular Wireless for the PUK.  
192 :: Glossary  
FCC  
the limits for a Class B digital device, pursuant to part 15 of the FCC  
Rules. These limits are designed to provide reasonable protection against  
harmful interference 1. A palmOne™ brand body-worn accessory that has  
been tested for SAR compliance and is intended for use with this product.  
2. An accessory that contains NO metal (snaps, clips, etc) and provides AT  
LEAST 1.5 cm of separation between the body user’s and the unit. Do  
NOT use the device in a manner such that it is in direct contact with the  
body (i.e. on the lap or in a breast pocket). Such use will likely exceed FCC  
RF safety exposure limits. See www.fcc.gov/oet/rfsafety/ for more  
information on RF exposure safety.  
Responsible party  
(North America)  
palmOne, Inc.  
400 N. McCarthy Blvd.  
Milpitas, CA 95035  
USA  
(Europe)  
Vesey Chrichton  
Buckhurst Court  
London Road  
Wokingham, Berkshire RG40 1PA,  
Antenna Care/Unauthorized Modifications Use only the supplied  
integral antenna. Unauthorized antenna modifications or attachments  
could damage the unit and may violate FCC regulations. Any changes or  
modifications not expressly approved by the party responsible for  
compliance could void the user’s authority to operate the equipment.  
RF Safety Exposure To Radio Frequency Energy (SAR) Radio  
transmitting devices radiate Radio Frequency (RF) energy during its  
operation. RF energy can be absorbed into the human body and potentially  
can cause adverse health effects if excessive levels are absorbed. The unit  
of measurement for human exposure to RF energy is “Specific Absorption  
Rate” (SAR).  
Potentially Unsafe Areas Potentially explosive atmospheres: Turn off your  
smartphone when you are in any areas with a potentially explosive  
atmosphere, such as fueling areas (gas or petrol stations) or storage  
facilities for fuel or chemicals.  
The Federal Communications Commission (FCC), Industrie Canada (IC),  
and other agencies around the world have established limits that  
incorporate a substantial safety margin designed to assure the safety of all  
persons using this equipment.  
In order to certify this unit for sale in the US, Canada and Europe this  
unit has been tested for RF exposure compliance at a qualified test  
laboratory and found to comply with the regulations regarding exposure to  
RF Energy.  
SAR was measured with the unit transmitting at its maximum certified  
RF power. Often, however, during normal operation the unit will transmit  
much less than maximum power. Transmit power is controlled  
automatically and, in general is reduced as you get closer to a cellular base  
station. This reduction in transmit power will result in a lower RF energy  
exposure and resulting SAR value.  
Declaration of Conformity  
Treo Model 650  
palmOne declares that the above model of Treo smartphone is compliant  
with the regulations below. The declaration applies to the smartphone and  
its associated accessories (power supply, headset, and USB cable) where  
applicable.  
Maximum Measured SAR Values (W/kg)  
Band (MHz) 850 1900  
Head SAR: 1.51  
Body SAR: 1.46  
EMC: EN 301 489  
.943  
.688  
EN 301 419-1 (Apr 2000)  
EN 310 420 (Dec 1999) ANSI/IEEE C95.1 1992  
EN 50360 (July 2001) EN 50361 (July 2001)  
FCC OET Bulletin 65 Supplement C  
Safety: EN 60950: 2000 (Jan-2000)  
Radiated Emissions: EN 55022 Immunity: EN 55024  
FCC RF Safety Statement In order to comply with FCC RF exposure  
safety guidelines, users MUST use one of the following types of body-  
worn accessories.  
1. A palmOne™ brand body-worn accessory that has been tested for SAR  
compliance and is intended for use with this product.  
2. An accessory that contains NO metal (snaps, clips, etc) and provides AT  
LEAST 1 cm of separation between the users body and the unit.  
Do NOT use the device in a manner such that it is in direct contact with  
the body (i.e. on the lap or in a breast pocket). Such use will likely exceed  
FCC RF safety exposure limits See www.fcc.gov/oet/rfsafety/ for more  
information on RF exposure safety.  
FCC :: 193  
 
independent research by the recommendations of Wireless Technology  
Research.  
Persons with pacemakers should:  
•ALWAYS keep the smartphone more than six inches from their  
pacemaker when the smartphone is turned ON.  
•Not carry the smartphone in a breast pocket.  
•Use the ear opposite the pacemaker to minimize the potential for  
interference.  
Using TTY  
A TTY (also known as TDD or text telephone) is a  
telecommunications device that allows people who are deaf or hard  
of hearing, or who have speech or language disabilities, to  
communicate by telephone.  
Your Treo 650 is compatible with select TTY devices. You can  
connect a TTY/TDD machine to your phone through the headset  
jack, but you cannot use your headset jack with a headset while this  
mode is enabled. Please check with the manufacturer of your TTY  
device for connectivity information and to ensure that the TTY device  
supports digital wireless transmission.  
Turn the smartphone OFF immediately if you have any reason to  
suspect that interference is taking place.  
Audio Safety Some hearing aids may be affected by some digital  
smartphones. You may want to consult your doctor in the event of you  
experience interference with your hearing aid while using your  
smartphone. When using the speakerphone feature, it is recommended  
that you place your smartphone at a safe distance from your ear.  
To use TTY, you may need to make additional arrangements with  
Cingular Wireless. Please contact Cingular Wireless’s customer  
service department for more information.  
1. Press the Phone/Send button.  
2. From the Dial Pad View, tap #*TTY.  
3. Select OK. A red “T” appears at the top of the Phone screen  
whenever TTY is enabled.  
Other Medical Devices If you use any other personal medical device,  
consult the manufacturer of your device to determine if it is adequately  
shielded from external RF energy. Your physician may be able to assist you  
in obtaining this information.  
To disable TTY, repeat steps 1 and 2.  
Turn your smartphone OFF in health care facilities when any regulations  
posted in these areas instruct you to do so. Hospitals or health care  
facilities may be using equipment that could be sensitive to external RF  
energy.  
Operational Warnings  
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.  
Interference to Other Electronic Devices RF energy may affect  
improperly installed or inadequately shielded electronic operating and  
entertainment systems in motor vehicles. Check with the manufacturer or  
representative to determine if these systems are adequately shielded from  
external RF energy. Also check with the manufacturer of any equipment  
that has been added to the vehicle.  
Read this information before using your integrated multi-service portable  
radio.  
For the safe and efficient operation of your radio, observe these  
guidelines:  
Potentially Unsafe Areas / Potentially explosive atmospheres Obey all  
signs and instructions regarding turning off your smartphone. In particular,  
turn off your smartphone when you are in any areas with a potentially  
explosive atmosphere, such as fueling areas (gas or petrol stations, below  
deck on boats), storage facilities for fuel or chemicals, blasting areas and  
areas near electrical blasting caps, and areas where there are chemicals  
or particles (such as metal powders, grains, and dust) in the air.  
Repetitive Motion Injuries When using the keyboard or playing games  
on your smartphone, you may experience discomfort in your neck,  
shoulders, hands, arms, of other parts of the body. To avoid any injury, such  
as tendonitis, carpal tunnel syndrome, or other musculoskeletal disorder,  
make sure to take necessary breaks from use, take longer rests (such as  
several hours) if discomfort or tiring begins, and see a doctor if discomfort  
persists.  
Interference to Medical and Personal Electronic Devices Most but not  
all electronic equipment is shielded from RF signals and certain electronic  
equipment may not be shielded against the RF signals from your  
smartphone.  
Pacemakers The Health Industry Manufacturers Association  
recommends that a minimum separation of six inches (6") be maintained  
between a smartphone and a pacemaker to avoid potential interference  
with the pacemaker. These recommendations are consistent with the  
194 :: FCC  
Blackouts and Seizures Blinking lights, such as those experienced with 10. Call roadside assistance or a special non-emergency wireless number  
television or playing video games, may cause some people to experience  
blackout or seizure, even if never experienced before. In the event a  
smartphone user should experience any disorientation, loss of awareness,  
convulsion, eye or muscle twitching or other involuntary movements, stop  
use immediately and consult a doctor. Individuals with personal or family  
history of such events should consult a doctor before using the device. To  
limit the possibility of such symptoms, wherever possible every hour take a  
minimum of 15 minutes, use in a well lighted area, view the screen from  
the farthest distance and avoid exposure to blinking lights if you are tired.  
when necessary.  
Driving Safety Tips Details  
1. Get to know your smartphone and its features such as speed dial and  
redial. Carefully read your instruction manual and learn to take  
advantage of valuable features most smartphones offer including,  
automatic redial and memory dial-most smartphones can store up to 99  
numbers in memory dial. Also, work to memorize the smartphone  
keypad so you can use the speed dial function without taking your  
attention off the road.  
Aircraft While in aircraft, follow all instructions regarding the operation of 2. When available, use a hands-free device. A number of hands-free  
your smartphone. Use of your smartphone while on board on aircraft must  
be done in accordance in compliance with airline instructions and  
regulations.  
smartphone accessories are readily available today. Whether you  
choose an installed mounted device for your smartphone or a speaker  
phone accessory, take advantage of these devices if available to you.  
3. Position your smartphone within easy reach. Make sure you place your  
smartphone within easy reach and where you can grab it without  
removing your eyes from the road. If you get an incoming call at an  
inconvenient time, let your voice mail answer it for you.  
4. Suspend conversations during hazardous driving conditions or  
situations. Let the person you are speaking to know you are driving; if  
necessary, suspend the call in heavy traffic or hazardous weather  
conditions. Rain, sleet, snow and ice can be hazardous, but so is heavy  
traffic. As a driver, your first responsibility is to pay attention to the road.  
5. Do not take notes or look up phone numbers while driving. If you are  
reading an address book or business card while driving a car, or writing  
a “to do” list, then you are not watching where you are going. It’s  
common sense. Don’t get caught in a dangerous situation because you  
are reading or writing and not paying attention to the road or nearby  
vehicles.  
Vehicles with Air Bags Your smartphone should not be placed in a  
position that would affect the operation of air bag deployment or in a  
position that, should the air bag inflate, could propel the smartphone. Air  
bags will inflate with great force and care should be taken to protect within  
a vehicle that has air bags.  
Battery Your smartphone includes an internal lithium ion battery. Please  
note that use of certain data applications can result in heavy battery use  
and may require frequent battery charging. Any disposal of the  
smartphone must comply with laws and regulations pertaining to lithium  
ion batteries.  
Driving Safety Tips Overview  
Always obey all laws and regulations on the use of smartphones in your  
driving area.  
6. Dial sensibly and assess the traffic; if possible, place calls when you are  
not moving or before pulling into traffic. Try to plan your calls before you  
begin your trip, or attempt to coincide your calls with times you may be  
stopped at a stop sign, red light or otherwise stationary. But if you need  
to dial while driving, follow this simple tip-dial only a few numbers, check  
the road and your mirrors, then continue.  
7. Do not engage in stressful or emotional conversations that may be  
distracting. Stressful or emotional conversations and driving do not mix-  
they are distracting and even dangerous when you are behind the  
wheel. Make people you are talking with aware you are driving and if  
necessary, suspend phone conversations which have the potential to  
divert your attention from the road.  
Safety - Your most important call. The Wireless Industry reminds you to  
use your smartphone safely when driving.  
1. Get to know your smartphone and its features, such as speed dial and  
redial.  
2. When available, use a hands-free device.  
3. Position your smartphone within easy reach.  
4. Let the person you are speaking to know you are driving; if necessary,  
suspend the call in heavy traffic or hazardous weather conditions.  
5. Do not take notes or look up phone numbers while driving.  
6. Dial sensibly and assess the traffic; if possible, place calls when you are  
not moving or before pulling into traffic.  
7. Do not engage in stressful or emotional conversations that may divert  
your attention from the road.  
8. Dial 9-1-1 to report serious emergencies -it’s free from your  
smartphone!  
8. Use your smartphone to call for help. Your smartphone is one of the  
greatest tools you can own to protect yourself and your family in  
dangerous situations-with your smartphone at your side, help is only  
three numbers away. Dial 9-1-1 in the case of fire, traffic accident, road  
9. Use your smartphone to help others in emergencies.  
FCC :: 195  
hazard, or medical emergencies. Remember, 9-1-1is a free call on your  
smartphone!  
9. Use your smartphone to help others in emergencies. Your smartphone  
provides you a perfect opportunity to be a “good Samaritan” in your  
community. If you see an auto accident, crime in progress, or other  
serious emergency where lives are in danger, call 9-1-1, as you would  
want others to do for you.  
10. Call roadside assistance or a special wireless non-emergency  
assistance number when necessary. Certain situations you encounter  
while driving may require attention, but are not urgent enough to merit  
a call to 9-1-1. But you can still use your smartphone to lend a hand. If  
you see a broken-down vehicle posing no serious hazard, a broken  
traffic signal, a minor traffic accident where no one appears injured, or  
a vehicle you know to be stolen, call roadside assistance or other  
special non-emergency wireless number.  
When you receive a call on your wireless telephone, the message  
travels through the telephone network until it reaches a base station close  
to your wireless phone. Then the base station sends out radio waves that  
are detected by a receiver in your telephone, where the signals are  
changed back into the sound of a voice.  
The Federal Communications Commission (FCC) and the Food and  
Drug Administration (FDA) each regulate wireless telephones. FCC  
ensures that all wireless phones sold in the United States follow safety  
guidelines that limit radio frequency (RF) energy. FDA monitors the health  
effects of wireless telephones. Each agency has the authority to take  
action if a wireless phone produces hazardous levels of RF energy.  
FDA derives its authority to regulate wireless telephones from the  
(originally enacted as the Radiation Control for Health and Safety Act of  
1968). [http://www.fda.gov/cdrh/comp/eprc.html].  
NOTICE FOR CONSUMERS WITH HEARING DISABILITIES  
Digital Wireless Phones to be Compatible with Hearing Aids  
On July 10, 2003, the Federal Communications Commission (FCC)  
modified the exemption for wireless phones under the Hearing Aid  
Compatibility Act of 1988. This means that wireless phone manufacturers  
and service providers must make digital wireless phones accessible to  
individuals who use hearing aids.  
For more information, please go to the FCC’s Consumer Alert on  
consumerfacts/accessiblewireless.html.  
Wireless telephones are hand-held phones with built-in antennas, often  
called cell, mobile, or PCS phones. These phones are popular with callers  
because they can be carried easily from place to place.  
Wireless telephones are two-way radios. When you talk into a wireless  
telephone, it picks up your voice and converts the sound to radio  
frequency energy (or radio waves). The radio waves travel through the air  
until they reach a receiver at a nearby base station. The base station then  
sends your call through the telephone network until it reaches the person  
you are calling.  
FCC derives its authority to regulate wireless telephones from the  
Telecommunications Act of 1996 [http://www.fcc.gov/telecom.html].  
Updated 7/16/2003  
Hands-Free Capability  
All CTIA Certified portable products provide the consumer with a toll-  
free number for the purchase of a compatible hands-free device.  
196 :: FCC  
Index  
battery  
Numerics  
selecting in VersaMail 71  
5-way navigator, using 20  
replacing 170  
A
icon on Phone application 39  
problems with, solving 175  
setting connection information 58  
switching from headset to earpiece 47  
using 58–61  
accented characters 25–27  
accessing  
command buttons 22  
Dial Pad 41  
changing categories 151  
customizing settings 151  
installing 134–135  
Phone application 38  
accounts  
on expansion cards 140  
opening 28  
bonus software 7  
setting up VersaMail on computer 63  
setting up VersaMail on phone 64  
switching between 70  
transferring settings to VersaMail 62  
activating items 22  
active calls  
bookmarks in Web browser 87, 88–89  
brightness, adjusting 149  
browsing the web. See Web browser  
business card  
phone conversations and running 48  
removing 136  
sending over Bluetooth® 61  
synchronizing with Microsoft Outlook 33  
third-party, help with 135  
transferring information from 33  
viewing 29  
beaming 129  
defining 103  
adding a second 49  
barring 52  
buttons  
application 28  
ending 47  
viewing information for 137  
appointments, color-coding 107  
attaching  
preferences 152  
forwarding 50–51  
managing 46–52  
See also favorite buttons  
See also calls  
files and ringtones in VersaMail 66  
photos and videos in VersaMail 66  
attachments, viewing with VersaMail 68  
audio  
using other applications during 48  
ActiveSync® 34  
C
adding  
Cache preference 92  
calculator 125  
a second call 49  
files and formats 117  
music 117, 122  
calendar  
playing during call 44  
Address Book. See contacts  
adjusting volume 145  
advanced phone features 49–52  
alarm tones, calendar 111  
alarm 106  
Auto Sync, scheduling 71  
Auto-Keyguard 157  
alarm tones 111  
color-coding appointments in 107  
customizing display 109  
using 105–111  
call forwarding 50–51  
Index :: 197  
 
Call Log view 52  
call waiting 49  
caller ID  
Device name field 58  
devices, naming 58  
devices, trusted 60  
Dial Pad 41  
Cookies preference 92  
photos 102, 146  
ringtones 147  
Dialup Networking 59  
disclaimer 2  
calls  
barring 52  
alarms 115  
Discoverable setting 58  
display, customizing 149–150  
displaying  
conference 50  
camera settings 97  
methods of dialing 41–43  
receiving 44  
calendar 110  
See also active calls  
viewing minutes usage for 52  
volume, adjusting 145  
decimal values 126  
tasks 109, 114  
unread messages 109  
downloading web files 89  
camera  
customizing settings 97  
favorite buttons 55  
solving problems with 186  
using 93  
E
messaging settings 83  
phone settings 144–147  
power preferences 155  
system sound settings 148  
tasks 115  
echoes 190  
card readers 117  
Edit Favorites Pages command 53  
editing  
Category list 110  
caution regarding magnet 10  
charge indicators 40  
chatting 83  
favorite buttons 55  
playlists 122  
Web browser settings 91  
email  
choosing music 120  
color, system 150  
problems with, solving 181–184  
settings 70  
color-coding appointments 107  
command buttons, accessing 22  
components of Treo 650 3, 7  
computers  
D
unread messages 40  
viewing unread messages for 109  
Enable Background Playback check box 121  
ending active calls 47  
engineering notation 126  
entries, private 159–160  
errors, system 188  
data  
receiving over Bluetooth® 61  
sending over Bluetooth® 60  
synchronizing 33  
date  
synchronizing with 33  
transferring music from 117  
conference calls 50  
connecting  
preferences 153  
setting 123  
events. See calendar  
exchanging information 33  
expansion cards  
to trusted devices 58  
to VPNs 161  
Day View option 110  
decimal values 126  
Default View pick list 109  
deleting  
to Web 86  
and photos or videos 96  
applications on 140  
audio files, transferring to 117  
pictures, moving to 96  
using 138–141  
with Bluetooth® 58  
contacts  
favorite buttons 55  
messages with VersaMail 69  
photos 97  
dialing calls by contact names 41  
looking up 127  
managing 102–104  
songs 122  
viewing information about 141  
198 :: Index  
F
fade setting 109  
favorite buttons  
locking 156–162  
defining 53–54  
dialing calls with 42  
features  
monitoring on Phone screen 39–40  
of Treo 650 8  
displaying unread email 109  
managing with VersaMail 69–70  
setting preferences with VersaMail 72  
finding information 127  
5-way navigator, using 20  
font, screen 149  
highlighting 21  
selecting or activating 22  
items needed to use Treo 650 6  
iTunes 118  
formats, audio files 117  
forwarding  
calls 50–51  
messaging  
messages with VersaMail 68  
freeing memory 92  
freezing during soft reset 168  
chatting 83  
K
links, using 81  
keyboard  
messages, managing 82  
messages, receiving 80  
multimedia, creating and sending 78  
multimedia, playing 81  
settings, customizing 83  
text, creating and sending 77  
using 77–85  
dialing calls from 41  
overview 24–25  
Keyguard 156  
G
Glossary 191  
L
H
liability 2  
handset, charging 40  
hanging up phone 47  
hard reset 169  
Microsoft Exchange ActiveSync and VersaMail  
73  
links, using in messaging 81  
listening to music 117  
lists, scrolling 21  
Microsoft Outlook, applications that synchronize  
33  
headset  
Location field 108  
phone 56  
Month View 110  
locking phone and information 156–162  
Lookup feature 127  
low lighting conditions 24  
lowercase letters 25  
specifications 57  
help 163  
moving pictures 96  
MP3 files 117  
highlighting items 21  
History list in Web browser 90  
HotSync, solving problems with 176–180  
multimedia  
messages 78  
playing or viewing 81  
multimedia messaging. See messaging  
MultiMediaCard 138  
music  
M
Macs, listening to music on 118  
magnet, caution 10  
managing  
I
changing playlists for 122  
details, viewing 120  
Image option 102  
images, moving 96  
active calls 46–52  
Index :: 199  
files 117  
pausing video recording and playback 94  
pending alerts 39, 45, 80  
personal computers  
synchronizing with 33  
formats 117  
listening to 117  
playing multimedia messages 81  
playing during call 44  
playing on Treo 650 120  
playlists 121–122  
selecting 120  
stopping 121  
storing 117  
transferring from CD 118  
transferring from computer 117  
volume, adjusting 145  
checking your phone number 17  
hanging up 47  
locking 156–162  
redialing 16  
settings, customizing 144–147  
N
naming devices 58  
viewing minutes usage for 52  
Phone application  
accessing 38  
navigating screen 20  
network connection, problems with 172–175  
No Service message 16  
notification of voicemail 45  
number recently called, redialing 43  
numbers  
R
RealOne Mobile Player 117  
RealPlayer  
Bluetooth® icon 39  
email messages, unread 40  
monitoring status of features 39–40  
phone headset 56  
Phone Lock 157  
getting help with 118  
icon 119, 120  
displaying as decimals 126  
entering from keyboard 25  
rounding 126  
receiving  
calls 44  
phone numbers  
information over Bluetooth® 61  
messages with VersaMail 67  
messaging 80  
checking yours 17  
pasting into Dial Pad View 41  
saving 48  
recharging handset 40  
recording time (actual) 94  
redialing phone 16, 43  
removing  
O
photos  
opening applications 28  
operating systems 30  
Option Lock 25  
caller ID 146  
deleting 97  
naming groups of 98  
organizing 97  
overdue tasks 109, 114  
overview of document 4  
Owner Preferences 159  
applications 136  
songs from playlists 122  
repeating events, displaying 110  
replacing battery 170  
replying to messages with VersaMail 68  
required items to set up Treo 650 6  
resetting 168  
saving 93  
selecting as backgrounds 109  
sending 96  
taking 93  
P
thumbnails 109  
Palm OS features independent of wireless fea-  
tures 15  
VersaMail 66  
resolution of photos and videos 93, 186  
resolution pick list 93, 94  
viewing on computer 99  
password lock, system 158  
200 :: Index  
retrieving voicemail 45  
reverse type 22  
ringer  
selecting  
alert volume 145  
speed dial, creating favorite buttons 54  
items 22  
adjusting volume 145  
silencing 44  
menu features 23  
music 120  
ringer switch  
setting 148  
ringtones and alerts 144  
wallpaper for Phone application 147  
ringtones  
sending  
caller ID 147  
selecting 144  
VersaMail 66  
applications over Bluetooth® 61  
information over Bluetooth® 60  
multimedia messages 78  
photos 96  
text messages 77  
preparing for 30  
videos 96  
system  
S
setting  
safe reset 168  
date and time 123  
vibrate 145  
Save as Wallpaper command 97  
saving  
errors 188  
setting up  
password lock 158  
phone numbers 48  
photos 93  
VersaMail 62  
profiles 30  
VersaMail account on computer 63  
VersaMail account on phone 64  
voicemail 45  
requirements 30  
videos 94  
resetting 168  
scientific calculator 126  
screen  
system requirements 30  
system settings  
settings, messaging 83  
adding photos as background 109  
aligning 150  
signal strength display 39  
silencing ringer 44  
color 150  
sound and volume levels 148  
brightness 149  
SIM (subscriber identity module) card  
inserting and using 14  
required 6  
font, changing 149  
moving around 20  
problems with, solving 171  
waking up 15  
T
tasks  
SIM Phonebook, viewing 104  
slide shows, viewing 95  
soft reset 168  
taking photos 93  
scrolling through screens 20  
SD expansion cards  
and warranty 7  
customizing 115  
software, bonus 7  
display options 114  
displaying 109, 114  
managing 112–115  
overdue 109, 114  
setting alarms for 115  
setting preferences 115  
text messaging. See messaging  
text, viewing against photos 109  
third-party applications  
Song Details command 120  
songlists. See playlists  
sound settings, system 148  
sounds 115  
using 138  
SDIO (Secure Digital input/output) cards 138  
searching 127  
secure sites  
Sounds icon 111, 144  
specifications  
in Web browser 91  
problems accessing 185  
security features 156–162  
security password 161  
headset 57  
Treo 650 203  
Index :: 201  
and 5-way navigator 20  
help with 135  
email settings, customizing 70  
files, attaching 66  
problems with, solving 187  
messages, creating and sending 65  
messages, managing 69–70, 72  
messages, receiving and replying 67  
Microsoft Exchange ActiveSync 73  
photos, attaching 66  
volume levels, system 148  
thumbnails (photos) 109  
time  
displaying recording 94  
preferences 153  
setting 123  
ringtones 66  
timed events 110  
touchscreen lockout 157  
transferring  
setting up on computer 63  
setting up on phone 64  
setup options 62  
audio files 117  
signature, attaching to message 73  
data from another device 164  
information 33  
Treo 650  
Warranty and SD cards 7  
Web browser  
features 8  
turning on and off 15  
vibrate, setting 145  
beaming from 129  
troubleshooting 163  
video recording screen 94  
videos  
bookmarks 88–89  
trusted pairs 60  
customizing settings 91  
downloading web files 89  
faster browsing 90  
turning Treo 650 on and off 15  
jumping to specific sections 94  
organizing 97  
pausing 94  
History list 90  
saving 94  
problems with, solving 185  
secure websites 91  
using 86–92  
U
sending 96  
unread email messages 40, 109  
untimed events 110  
updating information 33  
upgrading from another device 164  
uppercase letters 25  
USB HotSync cable 31  
using  
VersaMail 66  
viewing on computer 99  
viewing on phone 95  
viewing  
viewing web pages 86  
web pages in 87, 88–89, 90  
web browsing problems, solving 185  
web pages  
application information for 137  
applications 29  
dialing calls from 42  
in Web browser 86, 87, 88–89, 90  
setting initial view for 91  
wireless features independent of Palm OS fea-  
tures 15  
events 110  
expansion cards 138–141  
voicemail 45  
lists 21  
messages with VersaMail 67  
multimedia message 81  
photos and videos on phone 95  
photos or videos on computer 99  
tasks 109, 114  
World Clock 123  
V
VersaMail  
accounts, switching between 70  
alert tones 71  
unread messages 109  
voice quality, problems with 190  
voicemail  
X
attachments 68  
Auto Sync, scheduling 71  
Xpress Mail 74  
202 :: Index  
Specifications  
Radio  
GSM 850/900/1800/1900 quad band world phone  
GPRS class 10, class B; also supports CSD  
EDGE up to 170kbps  
Phone features  
Personal speakerphone  
Hands-free headset jack (2.5 mm, 3-barrel connector)  
Microphone mute option  
TTY compatible  
6-way calling  
Processor technology  
Expansion  
Intel PXA270 312MHz processor  
SD/MultiMediaCard/SDIO card slot  
Battery  
Rechargeable Lithium Ion  
Removable for replacement  
Up to 6 hours talk time  
Up to 300 hours standby  
4 hours full charge time  
®
Palm OS 5.4  
Palm OS version  
Camera  
Size  
VGA resolution (640 x 480), 0.3 megapixel  
Automatic light balance  
4.4 in x 2.3 in x 0.9 in (11.3 cm x 5.9 cm x 2.3 cm) with antenna  
Weight  
IR  
6.3 ounces (178 grams)  
Yes  
Display  
Touch-sensitive LCD screen (includes stylus)  
65,536 colors  
User-adjustable brightness  
(16-bit color)  
Keyboard  
Built-in QWERTY keyboard plus 5-way navigator  
Backlight for low lighting conditions  
:: 203  
   
Specifications  
Included software  
Phone (including Palm OS Contacts, Favorites, Dial Pad)  
Camera  
Messaging (text and multimedia)  
Memos  
Tasks  
Calculator Basic and Advanced  
®
Web browser (Internet)  
Palm Desktop software and  
®
®
VersaMail  
HotSync Manager  
World Clock  
Calendar  
System  
requirements  
Windows 2000 or XP with USB port  
Mac OS 10.2 –10.3 with USB port  
Later versions may also be  
supported  
Operating and  
storage temperature  
range  
32°F to 104°F (0°C to 40°C)  
5% to 90% RH  
204 ::  

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