Palm Centro User Manual

User Guide  
Contents  
Palm® Centrosmartphone overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Inserting the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12  
Maximizing battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Setting up your computer for synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17  
Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Chapter 3: Moving around on your Palm® Centrosmartphone . . . . . . . . . . . . . . . . . 27  
Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Opening applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Chapter 4: Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Turning your smartphone on and off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Receiving calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
What can I do when I’m on a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Entering names and phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56  
Defining favorite buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
C O N T E N T S  
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Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
The Wireless Sync application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81  
Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88  
Chapter 6: Your connections to the web and wireless devices. . . . . . . . . . . . . . . . . . 97  
Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99  
Connecting your computer to the Internet through your smartphone . . . . . . . . . . . 107  
Connecting with Bluetooth® devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113  
Chapter 7: Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117  
Camera and Camcorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119  
Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123  
Pocket TunesTM Deluxe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128  
Chapter 8: Your personal information organizer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135  
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137  
World Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144  
Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146  
Chapter 9: Your memos and documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151  
Documents To Go® Professional. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153  
Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155  
Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156  
C O N T E N T S  
iv  
Sending information with Bluetooth® wireless technology. . . . . . . . . . . . . . . . . . . .169  
Synchronizing information—advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173  
Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180  
Chapter 11: Your personal settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185  
System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187  
Display and appearance settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188  
Applications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190  
Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193  
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200  
Connecting to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202  
Chapter 12: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205  
Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207  
Desktop software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209  
Resetting your smartphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209  
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212  
Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213  
Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214  
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222  
Hands-free devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224  
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225  
C O N T E N T S  
v
Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225  
Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226  
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230  
Making room on your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230  
Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231  
Error messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233  
Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235  
Important safety and legal information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239  
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245  
C O N T E N T S  
vi  
CHAPTER  
1
Welcome  
Congratulations on the purchase of your Palm® Centro™  
smartphone!  
Benefits  
Make and receive phone calls  
Browse the web  
Manage your contacts, calendar,  
and task list  
Use a Bluetooth® headset (sold  
separately) for hands-free  
operation  
Receive and send corporate and  
personal email messages  
1
   
In this chapter  
Your new Palm® Centrosmartphone . . . . . . . . . . . . . . . . . . . . . . . 3  
Whats in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Where can I learn more? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
W E L C O M E  
1
Text and multimedia messaging  
Music player  
Your new Palm®  
Centrosmartphone  
Applications for reading, creating, and  
editing Microsoft Office files and  
viewing PDF files  
In one compact and indispensable device,  
you now have all of the following:  
Desktop synchronization software for  
entering names, addresses, and more  
on your computer, and then transferring  
the info to your smartphone with one  
press of a button  
Phone application for making and  
receiving calls  
Contacts application that stores the  
names, phone numbers, and even  
pictures of friends, family, business  
contacts—everyone you stay in touch  
with  
TIP LOOK HERE: Don’t miss the helpful tips  
and cross-references given in these boxes.  
Email application for receiving and  
sending email (business and personal)  
Palm OS® by ACCESS personal info  
applications for storing your  
appointments, to-do lists, memos, and  
more  
Whats in the box?  
The box containing your smartphone  
contains all the following items:  
Expansion card slot that accepts  
Hardware  
microSD cards (sold separately) for  
storing music files, videos, dictionaries,  
games, and lots of other applications  
Centro smartphone  
Rechargeable battery  
AC charger  
An SXGA 1.3 megapixel (1280 x 1024)  
digital camera for snapping photos and  
capturing short videos  
USB sync cable  
Y O U R N E W P A L M ® C E N T R O S M A R T P H O N E  
3
                 
W E L C O M E  
1
Documentation and software  
data services from Verizon Wireless.  
Data speeds vary based on network  
availability and capacity. Contact Verizon  
Wireless for details about your data  
service options.  
Quick Reference  
Quickstart Guide  
Palm Software Installation CD, which  
includes the following:  
A location where you are within  
coverage of yournetwork.  
Palm® Desktop software  
Links to bonus software for your  
smartphone  
An electrical outlet.  
The computer with which you want to  
synchronize your personal information.  
User Guide (this guide)  
Palm warranty  
Where can I learn  
more?  
What do I need to  
get started?  
Whether you’re on the go or at your  
computer, there are several ways to learn  
more about using your smartphone.  
This guide helps you set up your  
smartphone and quickly learn to use it. To  
get started, you need all the items that  
came in the box (see Whats in the box?),  
plus the following:  
For a quick introduction  
Quick Tour: You can open this short  
introduction to your smartphone anytime.  
Appropriate service contracts. Phone  
and text messaging services require a  
service contract with Verizon Wireless.  
Web, multimedia, and email messaging  
services require a service contract and  
Press Applications  
Quick Tour  
, and then select  
.
Tutorial: The Palm Tutorial explains how to  
make calls, browse the web, and send and  
W H A T D O  
I
N E E D T O G E T S T A R T E D ?  
4
                             
W E L C O M E  
1
receive email. Find the tutorial on the web  
Online support from Palm: For up-to-date  
downloads, troubleshooting, and support  
information, go to palm.com/  
While using your smartphone  
On-device User Guide: A specially  
formatted copy of this User Guide is on  
your smartphone. To view the guide, press Books: Many books on Palm OS® devices  
If you need more information  
Applications  
Centro  
and then select My  
are available from local or online book  
retailers (look in the computers section), or  
.
Tips: Many applications include helpful tips  
for getting the most out of your  
smartphone. To view these tips, open an  
application, press Menu  
Options, and then select Tips.  
Online forums: Consult online user  
discussion groups to swap smartphone  
information and learn about Centro topics  
you may find nowhere else. Visit  
details.  
, select  
Many dialog boxes have a Tips  
icon in  
the upper-right corner. Select the Tips icon  
to learn about the tasks you can perform in  
that dialog box.  
W H E R E C A N  
I
L E A R N M O R E ?  
5
                   
W E L C O M E  
1
W H E R E C A N  
I
L E A R N M O R E ?  
6
CHAPTER  
2
Setting up  
You’re about to discover the many things about your Palm®  
Centrosmartphone that can help you better manage your life  
and have fun, too.  
As you become more familiar with your smartphone, you’ll  
want to personalize the settings and add applications to make it  
uniquely yours. But first, take the few easy steps in this chapter  
to set up your smartphone and get it running.  
Benefits  
Know where your smartphone  
controls are located  
Establish a link between your  
smartphone and your computer  
Start using your smartphone right  
away  
7
     
In this chapter  
Palm® Centrosmartphone overview . . . . . . . . . . . . . . . . . . . . . . . 9  
Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Maximizing battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Setting up your computer for synchronization . . . . . . . . . . . . . . . . . 17  
Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . 23  
S E T T I N G U P  
2
Palm® Centrosmartphone overview  
1
2
3
4
5
6
7
8
9
Charge indicator light  
Volume  
Side button  
Phone  
Send (for making calls)  
Calendar  
Stylus  
Earpiece  
Front view  
7
8
1
2
3
5-way navigator and Center button  
10 Applications (access all applications)  
11 Power/End  
12 Wireless Sync (email application)  
13 Menu  
9
4
5
6
10  
11  
12  
TIP Protect your screen. Be careful to store  
your smartphone away from items that might  
scratch or crush the screen. Your smartphone  
comes with a screen protector. Visit  
carrying cases and other useful accessories.  
13  
DID YOU KNOW  
?
You can reassign some  
buttons to open an application you select; see  
Reassigning buttons for details.  
P A L M ® C E N T R O S M A R T P H O N E O V E R V I E W  
9
           
S E T T I N G U P  
2
9
Battery door  
Back view  
10 Headset jack  
11 Sync connector  
1
IMPORTANT The smartphone speaker  
includes a large magnet, so be sure to  
keep your smartphone away from credit  
cards or other items that could be  
demagnetized.  
2
3
8
9
4
Top view  
5
10  
11  
6
7
*
*
Ringer switch  
1
Self-portrait mirror  
Camera lens  
DID YOU KNOW  
?
The Ringer switch silences all  
2
3
4
5
6
7
8
sounds at once, so you don’t need to hunt for  
Off buttons all over the device.  
IR (infrared) port  
Expansion card slot  
Lanyard connector  
Power connector  
Microphone  
Speaker  
P A L M ® C E N T R O S M A R T P H O N E O V E R V I E W  
10  
       
S E T T I N G U P  
2
2
Align the metal contacts of the battery  
Inserting the battery  
with the contacts inside the battery  
compartment, and press the battery  
into place.  
IMPORTANT Use the battery that came  
with your smartphone. An unauthorized  
battery cannot power your Centro  
smartphone. Do not use a battery from  
another device in your smartphone. Using a  
battery meant for another device can  
damage your smartphone. Similarly, do not  
use the Centro smartphone battery in  
another device. For info on replacement  
batteries, see Replacing the battery.  
1
2
1
Remove the battery door.  
1
2
Battery contacts  
Centro smartphone contacts  
3
4
Slide the battery door onto the back of  
the smartphone until it clicks into place.  
Your smartphone screen wakes up and  
begins the setup process. When the  
language selection screen appears,  
select the language you want to use,  
and then follow the onscreen  
instructions to set up your smartphone.  
IMPORTANT Always use the same  
language for your smartphone, your  
computer operating system, and your  
I N S E R T I N G T H E B A T T E R Y  
11  
     
S E T T I N G U P  
2
desktop synchronization software.  
solid green) to give it a full charge. See  
Maximizing battery life for tips on  
maximizing the life of your smartphone  
battery.  
Otherwise, you may lose information or  
have difficulty with synchronization.  
Support is not provided for mismatched  
language setups.  
TIP To avoid draining the battery, charge your  
smartphone every day, especially if you use  
your phone often.  
NOTE If you insert the correct battery into  
your smartphone and it still does not turn  
on, you need to charge the battery. See  
Charging the battery. If your smartphone  
still does not turn on after being connected  
to the AC charger for five minutes, do a soft  
reset. See Performing a soft reset.  
DID YOU KNOW  
?
If your battery ever becomes  
fully drained, your info is still stored safely on  
your smartphone until you connect it to a  
power source and charge the battery.  
1
2
Plug the AC charger into a wall outlet.  
Connect the charger cable to the  
bottom of your smartphone. Make sure  
the arrow on the connector is facing up,  
toward the screen.  
TIP The power-saving feature turns off the  
smartphone screen after a period of inactivity.  
To wake up the screen, press and release  
Power/End, and then press Center on the  
5-way to turn off Keyguard.  
Charging the battery  
The battery comes with enough of a charge  
that you can complete the setup process  
and activate your phone. After activation,  
we recommend charging your smartphone  
for three hours (or until the indicator light is  
C H A R G I N G T H E B A T T E R Y  
12  
         
S E T T I N G U P  
2
3
To confirm that your smartphone is  
being charged, check the indicator light  
on your smartphone.  
connection and the electrical outlet to  
which it is connected.  
DID YOU KNOW  
?
You can also trickle-charge  
Solid red indicates that your  
smartphone is being charged.  
your smartphone without the AC charger by  
connecting it to your computer with the sync  
cable. Trickle-charging takes longer, however.  
Be sure to plug your computer into a power  
source, or your smartphone could drain the  
computers battery. For the quickest charge  
time, use the AC charger.  
Solid green indicates that your  
smartphone is fully charged.  
*
When trickle-charging your smartphone with  
the sync cable, the indicator light may not turn  
on. To make sure the battery is being charged,  
check the onscreen battery indicator.  
*
Indicator light  
If the battery is fully drained, it may  
take a few moments for the indicator  
light to turn on when you begin  
charging.  
When your smartphone is on (see Turning  
your smartphone on and off), the onscreen  
battery icon displays the charging status:  
A red lightning bolt indicates that  
the battery is connected to an  
electrical outlet and is being  
charged.  
If the indicator light does not turn on  
when you connect your smartphone to  
the AC charger, double-check the cable  
A green lightning bolt indicates that  
the battery is connected to an  
electrical outlet and is fully charged.  
C H A R G I N G T H E B A T T E R Y  
13  
         
S E T T I N G U P  
2
A partial battery without a lightning  
bolt indicates that the battery is not  
connected to an electrical outlet  
and it has some power.  
Maximizing battery  
life  
An almost empty battery that is red  
at the bottom indicates that you  
need to charge the battery  
immediately.  
Battery life depends on how you use your  
smartphone. You can maximize the life of  
your battery by following a few easy  
guidelines.  
IMPORTANT You must use the battery  
that came with your smartphone or a  
replacement approved by Palm. For info on  
replacement batteries, see Replacing the  
battery.  
To see the remaining battery charge  
expressed as a percentage, tap the  
onscreen battery icon.  
*
Unauthorized batteries cannot power your  
Centro smartphone.  
You can buy an extra battery as a spare  
for long plane trips or periods of heavy  
use. To purchase batteries that are  
compatible with your smartphone, go to  
Charge your smartphone whenever you  
can. Charge it overnight. The battery  
has a much longer useful life when it is  
topped off frequently than when it is  
charged after it is fully drained.  
*
Battery icon  
M A X I M I Z I N G B A T T E R Y L I F E  
14  
           
S E T T I N G U P  
2
Wireless and media features consume  
more power than applications like  
Calendar and Contacts. If you use the  
phone, speakerphone, email,  
Turn off the Bluetooth® feature if you’re  
not using it. See Connecting to a  
Bluetooth® hands-free device.  
messaging, web, camera, media  
players, and games a lot, keep an eye  
on the battery icon.  
Making your first call  
If you don’t plan to use the wireless  
features on your smartphone for a  
while, turn off your phone (see Turning  
your smartphone on and off) and let all  
calls be picked up by voicemail.  
BEFORE YOU BEGIN If Phone Off  
appears in the title bar, you need to turn on  
your phone (see Turning your phone on and  
off). If No Service appears in the title bar,  
you are outside a wireless coverage area. If  
you believe you are in a wireless coverage  
area and this problem persists, contact  
Verizon Wireless for assistance:  
As with any mobile phone, if you are in  
an area with no wireless coverage, your  
smartphone searches for a signal, which  
consumes power. If you cannot move to  
an area of better coverage, temporarily  
turn off your phone. While your phone is  
off, you can continue to use the  
nonwireless features of your  
Verizon Wireless customer support,  
billing, and technical support:  
800-922-0204  
smartphone.  
Activating your phone service  
Turn down the screen brightness (see  
Adjusting the brightness).  
1
2
Press Phone  
.
Press Center  
(see Locking your keyboard (Keyguard)  
for more info).  
to turn off Keyguard  
Decrease the settings in Power  
Preferences and turn off Beam Receive  
(see Optimizing power settings).  
3
Tap the onscreen Dial Pad to enter  
*228.  
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15  
                   
S E T T I N G U P  
2
4
5
Press Send to dial.  
When prompted, press 1 (this number  
appears on the E letter key) to program  
your phone. A service–provisioning  
message appears on your smartphone  
screen.  
6
Wait a few minutes until you see the  
Programming Successful! message,  
and then tap the onscreen OK button. If  
the Ringer switch is set to Sound On  
, you hear three tones when  
4
5
Press Send to dial the number.  
After you finish the call, press Power/  
End to end the call.  
programming is successful.  
7
8
Press Power/End to end the call.  
Adjusting call volume  
TIP If you are inside a coverage area and  
cannot complete a call, contact Verizon  
Wireless for assistance.  
While a call is in progress, press the  
Volume button on the side of your  
smartphone to adjust the call volume.  
After you finish the call, press Power/  
To increase the volume, press the upper  
End to end the call.  
half of the Volume button.  
To decrease the volume, press the  
lower half of the Volume button.  
Making a call  
1
2
3
Press Phone  
.
Press Center  
to turn off Keyguard.  
Tap the onscreen Dial Pad to enter the  
number you want to call.  
M A K I N G Y O U R F I R S T C A L L  
16  
 
S E T T I N G U P  
2
*
1
2
*
Look here for your phone number  
If your phone number doesn’t appear in  
Phone Info, please contact Verizon  
Wireless.  
1
2
Volume  
Side button  
What’s my phone number?  
1
Make sure your phone is on (see  
Turning your phone on and off).  
Setting up your  
computer for  
synchronization  
2
3
4
Press Phone  
.
Press Menu  
.
Select Options and then select Phone  
Info.  
You need to install the desktop software  
and connect the sync cable so that you can  
synchronize the information on your  
computer with the information on your  
smartphone. You can use either  
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2
Palm® Desktop software (included) or  
Microsoft Outlook for Windows (sold  
separately) as your synchronization  
software.  
CD drive  
Available USB port  
Mac OS X version 10.3–10.4.x or later:  
128MB of total memory (RAM)  
190MB of free hard disk space  
CD drive  
Synchronization means you can enter or  
change information on your smartphone or  
on your computer and then synchronize to  
automatically update the information in  
both places. Theres no need to enter the  
information twice. We strongly  
recommend that you synchronize your  
smartphone and your computer frequently  
to keep your information up-to-date (and  
backed up) in both locations.  
Available USB port  
Upgrading from another Palm OS® by  
ACCESS device  
NOTE If you are setting up your first  
Palm OS® device, skip ahead to Installing  
the desktop synchronization software.  
Not familiar with synchronization? See  
Synchronizing information—the basics.  
When you install the desktop software  
from the Palm Software Installation CD,  
some third-party applications may be  
quarantined because they are not  
compatible with the Palm OS software  
version 5.4.9 on your smartphone.  
Quarantined files are not installed on your  
smartphone, nor are they deleted. These  
files are placed in a new folder on your  
computer: C:\Documents and  
System requirements  
Your computer should meet the following  
minimum system profiles for Windows or  
Mac computers.  
Windows XP Service Pack 2 (SP2),  
Windows Media Center Edition 2005, or  
Windows Vista (32-bit version only):  
32MB of available memory (RAM)  
170MB of free hard disk space  
Settings\Palm\<device name>\PalmOS5  
Incompatible Apps. (Can’t find a Palm  
folder in Program Files? Then look for a  
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2
folder labeled palmOne or Handspring  
instead. For more info, see  
1 Calculate how much space your apps  
and info occupy on your previous  
I can’t find my user folder.)  
Palm OS device.  
In Applications View, open the menus.  
IMPORTANT Synchronize your  
smartphone only with the version of  
Palm Desktop software included with your  
device. Older versions may not work  
correctly.  
Select Info on the App menu.  
At the bottom of the screen, select  
Size.  
TIP We do not recommend using third-party  
utilities that back up your old devices  
information onto an expansion card and then  
transfer the info to your smartphone. Such  
methods transfer all applications to your  
smartphone, including those that are not  
designed to work with Palm OS version 5.4.9.  
Look at the numbers on the Free  
Space line and subtract the number  
on the left from the number on the  
right to calculate the space used. For  
example, on the device shown here,  
22.4 – 17.5 = 4.9. This means that  
4.9MB of space is occupied on this  
device.  
You can transfer all compatible applications  
and information from your previous  
Palm OS device—whether its a handheld  
or a smartphone—to your new Centro  
smartphone, so long as the space taken up  
by all the info you want to transfer is 64MB  
or less. This includes your calendar events,  
contacts, memos, and tasks, as well as  
your application settings and any  
2
If the space occupied on your previous  
device is 64MB or less, go to step 3. If  
the space occupied is greater than  
compatible third-party applications  
and files.  
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2
64MB, do any of the following to reduce  
the storage space you’re using before  
you go to the next step:  
Connect your smartphone to your  
computer (see Connecting your  
Delete any third-party applications  
that you no longer use.  
Indicate that you want to sync only  
the info in your PIM apps (Calendar,  
Contacts, Memos, and Tasks). This is  
strongly recommended to ensure an  
optimal upgrade experience. Or  
indicate that you want to sync all info  
and apps (excluding apps known to be  
incompatible).  
Move large files, such as eBooks and  
images, to an expansion card.  
Move third-party applications to an  
expansion card.  
Purge old info in applications such as  
Calendar (Date Book), Tasks (To Do),  
and email. Refer to the  
documentation that came with your  
previous device for instructions about  
these items.  
When you're asked to give your new  
smartphone a device name, be sure  
to select the name that you used for  
your old device. That name is listed in  
the drop-down box on the Install  
screen. (If you're not sure which  
name is your old device's name,  
select the HotSync application on your  
old Palm device. The device name  
appears in the upper-right corner of  
the screen.)  
3
4
Synchronize your previous device with  
your previous desktop software to back  
up your information one last time.  
Install the desktop synchronization  
software from your new Palm Software  
Installation CD (see Installing the  
desktop synchronization software).  
6
7
Mac only If you have pictures on your  
previous device, copy them from your  
previous device to an expansion card or  
beam them to your smartphone.  
5
During the installation process, sync  
your smartphone with your new  
desktop software as instructed. When  
prompted, do the following:  
If you plan to continue using your  
previous device, perform a hard reset  
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2
on your previous device to remove its  
associated device name. (See the  
documentation that came with your  
previous device for instructions on  
performing a hard reset.) Each device  
you synchronize with your computer  
must have a unique name. The next  
time you synchronize your previous  
device with your computer, be sure to  
assign it a new name.  
BEFORE YOU BEGIN If you are installing  
on a computer at work, make sure your  
computer is configured to let you install  
new software. Contact your company’s  
IT department for help.  
TIP If you want to sync info with applications  
other than Palm Desktop or Microsoft  
Outlook, you need to purchase additional  
third-party sync software. This sync software  
is sometimes called a conduit.  
If any third-party applications are  
quarantined during the installation, do not  
manually install them. Contact the  
third-party developer for software updates  
and info about compatibility with your  
smartphone.  
1
2
Close any applications that are currently  
running on your computer, including  
those that are minimized. Your  
computer needs to have all its  
resources available to install the  
software.  
If you have trouble upgrading or finding  
quarantined files, see Upgrading.  
Insert the Palm Software Installation CD  
into the CD drive on your computer.  
Installing the desktop synchronization  
software  
IMPORTANT Even if you already own a  
Palm OS device and have installed a  
previous version of the desktop software,  
you must install the software from the  
Palm Software Installation CD that came  
with your smartphone.  
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NOTE Whether you select to synchronize  
with Microsoft Outlook or Palm Desktop  
software, Palm Desktop software is still  
installed on your computer. If you use  
Outlook as your desktop email application,  
select Outlook as your desktop  
synchronization software. Remember that  
when you enter information on your  
computer, you must enter it in the software  
you selected in this step.  
The installation process prompts you  
to connect your smartphone to your  
computer. Go to the next section.  
3
4
If you are installing on a Mac,  
double-click the CD icon on the desktop,  
and then double-click the Palm  
Software.pkg icon.  
Connecting your smartphone to your  
computer  
When the installation wizard opens,  
follow the onscreen instructions. Note  
these important points about the  
installation:  
After you install the desktop software (see  
Installing the desktop synchronization  
software), you’re ready to connect your  
smartphone to your computer.  
When the language selection screen  
appears, select the same language  
you selected on your smartphone.  
WINDOWS ONLY You can choose  
which desktop software you want to  
use for synchronization: Palm Desktop  
software or Microsoft Outlook.  
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2
1
2
Plug the AC charger into a wall outlet.  
Plug the USB sync cable into an  
available USB port or into a powered  
USB hub connected to your computer.  
TIP For best performance, plug your sync  
cable directly into a USB port on your  
computer. If your computer has USB ports on  
both the front and back, we recommend using  
the back port; the front port is often a  
low-power port. If you use a USB hub, make  
sure the hub has its own power supply.  
1
2
1
2
Sync cable  
Sync button  
3
4
With the sync button facing up, connect  
the sync cable to the bottom of your  
smartphone. Do not press the sync  
button until you are instructed to do so.  
Synchronizing  
information—the  
basics  
(Optional) Connect the charger cable to  
the bottom of your smartphone.  
You are now ready to synchronize; go to  
the next section, Synchronizing  
information—the basics.  
BEFORE YOU BEGIN To sync your info,  
you must install Palm Desktop software  
from the Palm Software Installation CD  
that came with your smartphone—even if  
you sync with Outlook or another  
third-party application. See Installing the  
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23  
           
S E T T I N G U P  
2
desktop synchronization software for  
instructions.  
Messages on both your computer and  
your smartphone indicate that  
synchronization is in progress.  
1
Connect your smartphone to your  
computer, as described in Connecting  
your smartphone to your computer.  
3
Wait until you see the message on your  
smartphone that the HotSync operation  
is complete; then disconnect the sync  
cable. Do not disconnect the sync cable  
until you see this message.  
TIP If you’re performing initial setup, your  
device should already be connected to your  
computer.  
Why synchronize?  
2
Press the sync button on the sync  
cable.  
Synchronizing means that info you enter or  
change in one place (your smartphone or  
your computer) is automatically entered or  
changed in the other; so theres no need to  
enter the info twice. We strongly  
recommend that you sync your  
smartphone with your computer or  
corporate server frequently to keep your  
info up-to-date (and backed up) in  
both locations.  
The info from all the following applications  
is updated by default each time you sync  
your smartphone with your desktop  
software:  
*
*
Sync button  
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If you choose to use the VersaMail®  
application, you can also set it up to  
synchronize email on your smartphone  
with email on your computer. See the User  
Guide for the VersaMail® Application  
located on your Palm Software Installation  
CD.  
How each application syncs depends on  
your computer type and the desktop  
software you are using, as follows:  
For more sync options, including which  
apps sync, see Synchronizing  
information—advanced.  
Computer/  
application  
What syncs and where  
Problems synchronizing? See  
Synchronization for troubleshooting  
suggestions.  
Windows/  
Outlook  
Calendar, Contacts,  
Memos, and Tasks  
sync with Outlook.  
Pics&Videos syncs  
with Palm Desktop  
software.  
If you’re finishing your initial setup, you  
now have the option to install bonus  
software. If you choose to install some of  
the bonus software, you need to sync  
again to install the software on your  
smartphone. You can also install bonus  
software later; see Installing applications.  
Windows/  
Palm  
Desktop  
software  
All applications sync with  
Palm Desktop.  
For info on locating your pictures and  
videos on your computer, see Viewing  
pictures and videos on your computer.  
Mac/  
Palm  
Desktop  
software  
All applications sync with  
Palm Desktop.  
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Where’s my info stored?  
When you synchronize your smartphone,  
your info is stored on your computer in one  
of these locations:  
Windows XP and earlier: Program Files >  
Palm > HotSyncUsername  
Windows Vista: Username > Documents  
> Palm > HotSyncUsername  
S Y N C H R O N I Z I N G I N F O R M A T I O N — T H E B A S I C S  
26  
   
CHAPTER  
3
Moving around on your  
Palm® Centrosmartphone  
Have you ever been to a new city and felt a bit lost until you  
figured out that the numbered streets run north/south and the  
avenues run east/west? Learning to move around on your  
smartphone is similar. Most applications on your smartphone  
use the same set of controls in the same way. So once you  
learn how to use these controls on your smartphone, you’ll be  
driving all over town and you won’t even need a map.  
Benefits  
Find and open applications quickly  
Access extra features with menus  
Access many more characters and  
symbols than are displayed on the  
keyboard  
Move around in applications with  
one hand, using the 5-way  
navigator  
27  
   
In this chapter  
Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
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Moving around the  
1
3
5
screen  
4
2
To move around the Palm® Centroscreen,  
you can use the 5-way navigator for  
one-handed navigation, or you can tap  
items on the screen with the stylus. With  
use, you will find your own favorite way to  
scroll, highlight, and select menu items.  
1
2
3
4
5
Up  
Right  
Down  
Left  
TIP Some third-party applications may not  
work with the 5-way navigator, and you must  
use the stylus instead.  
Center  
DID YOU KNOW  
?
In this guide, we use arrow  
icons to indicate directions on the 5-way.  
These are different from any onscreen arrows  
that you tap with your stylus or select with the  
5-way to display pick lists.  
Highlighting and selecting items  
On most screens, one item—a button, a  
list entry, or a check box—is highlighted by  
default. The highlight identifies which item  
is affected by your next action. Use Left  
Right , Up , and Down on the  
,
The 5-way includes the following buttons:  
5-way to move the highlight from one item  
to another.  
TIP If the item you want doesn’t appear on the  
screen, try tapping the onscreen scroll arrows  
to view more info.  
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Learn to recognize the highlight. It can take Colored background: When a phone  
two forms:  
number, text, an email address, a web link,  
or an item in a list is highlighted, the item is  
displayed as white text against a colored  
background. Examples of lists include the  
Contacts list, the Messaging Inbox, and the  
Tasks list.  
Border glow: When an entire screen, an  
onscreen button (such as Done, New, or  
OK), or a pick list is highlighted, a glow  
appears around its border. If an entire  
screen is highlighted, the glow appears at  
the top and bottom of the screen only.  
TIP When a border appears at the top and  
bottom of a list screen, press Center on the  
5-way to highlight the first item in the list.  
After highlighting an item, you can select or  
activate it by pressing Center  
, or by  
tapping the item with the stylus.  
TIP After you open an application (see  
Opening applications), experiment with using  
the 5-way to highlight various screen  
elements.  
Highlighting text  
You can use the stylus to highlight text on  
the screen.  
Tap and drag the stylus across the text  
you want to highlight.  
To highlight a word, double-tap it.  
To highlight a paragraph, triple-tap it.  
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Accessing command buttons  
In most applications, command buttons  
such as New, OK, and Details appear at the  
bottom of the screen. In many cases, you  
can jump directly to these buttons instead  
of scrolling to them.  
*
From a list screen, such as the Memos  
list, press Right  
to jump to the first  
button.  
From a screen where you create or edit  
entries, such as Contact Edit, press  
*
Menu shortcut  
Center  
to jump to the first button.  
From a dialog box, such as Edit  
2
3
4
Press Right and Left to switch  
Categories, press Up  
or Down  
to  
between menus.  
scroll to the buttons.  
Press Up  
a menu item.  
and Down  
to highlight  
Selecting menu items  
Press Center  
item, or press Menu  
to select the menu  
to close the  
menu and cancel your selection.  
Many applications have menus to give you  
access to additional features. These menus  
are usually hidden from view, but they  
appear when you press Menu  
. To get  
TIP Most menu items have menu shortcuts  
listed in the menu. To use a menu shortcut,  
press Menu plus the shortcut letter. You don’t  
have to see the menu item to use the menu  
shortcut.  
the most out of your smartphone, its a  
good idea to familiarize yourself with the  
additional features available through the  
various application menus.  
1
Press Menu  
to display an  
application’s menus.  
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Selecting options in a pick list  
A range of options is often presented in a  
type of menu called a pick list, which can  
be identified by a downward-pointing  
arrow. Pick lists are different from the  
application menus previously described.  
The application menus give you access to  
additional features, and pick lists let you  
select the contents for a particular field.  
You can select items from a pick list with  
the 5-way or the stylus.  
5-way: Use the 5-way  
to highlight the  
pick list, and then press Center  
to  
display the items in the list.  
Press Up  
the item you want.  
and Down  
to highlight  
Press Center  
highlighted item.  
to select the  
To exit the pick list without making a  
selection, press Left or Right  
Stylus: Use your stylus to tap the pick list.  
.
Tap the item you want from the list.  
To exit the pick list without making a  
selection, tap outside the list.  
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TIP When using the keyboard, most people  
Using the keyboard  
find it easiest to hold the smartphone with  
two hands and use the tips of both thumbs to  
press the keys.  
DID YOU KNOW  
?
Your smartphone includes a  
keyboard backlight that turns on and off when  
the screen turns on and off. The backlight also  
dims when an active call lasts longer than a  
specified period of time. See Optimizing  
power settings to adjust the automatic  
shut-off and dimming intervals.  
4
5
6
7
8
1
2
Entering lowercase and uppercase letters  
3
To enter lowercase letters, press the  
desired keys.  
1
Option  
Shift/Find  
Space  
Backlight  
Backspace  
Return  
Menu  
2
3
4
5
6
7
8
To enter an uppercase letter, press  
Shift/Find  
key. You don’t need to press and hold  
Shift/Find while entering a letter.  
and then press a letter  
When Shift is active, an up arrow  
appears in the lower-right corner of the  
screen.  
Alt  
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To turn Caps Lock on, press Shift/  
Find twice. To turn it off, press  
Shift/Find once. When Caps Lock  
is on, an underlined up arrow  
appears in the lower-right corner of the  
screen.  
To enter these characters, do one of  
the following:  
Press Option , and then press the  
key with the desired character shown  
above the letter. You don’t need to press  
and hold Option  
while pressing the  
second key. When Option is active, the  
symbol appears in the lower-right  
corner of the screen.  
Entering numbers, punctuation, and  
symbols  
Numbers, punctuation, and symbols  
appear above the letters on the keys.  
To turn Option Lock on, press  
Option  
Option  
twice. To turn it off, press  
once. When Option Lock is  
1
2
on, the symbol appears in the  
lower-right corner of the screen.  
DID YOU KNOW  
?
Some application views  
automatically default to Option Lock, such as  
the Dial Pad view of the Phone application, or  
the Calculator. In this case, you do not need to  
press Option to enter numbers.  
1
2
Symbol  
Letter  
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3
Entering other symbols and accented  
characters  
3
4
Press Up  
Left to highlight the desired  
character.  
, Down  
, Right , or  
Symbols and accented characters that do  
not appear on the keyboard are available  
Press Center  
to insert the  
when you use the Alt  
key.  
character.  
1
Enter the character that corresponds to  
the symbol or accented character you  
want. See the table on the next page.  
TIP The alternate characters are grouped by  
their similarity to the base key. For example,  
the alternate characters available for the e key  
are é, è, ë, and ê. To see a list of additional  
alternate characters, position the cursor at the  
beginning of the line or after a space, and then  
press Alt.  
2
Press Alt  
.
U S I N G T H E K E Y B O A R D  
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M O V I N G A R O U N D O N Y O U R P A L M ® C E N T R O S M A R T P H O N E  
3
Symbols and accented characters  
Enter…  
Then press  
Alt to  
Enter…  
Then press  
Alt to  
Enter…  
Then press  
Alt to  
select…  
á à ä â ã å æ  
Á À Ä Â Ã Å Æ  
ß
select…  
select…  
ú ù ü û  
Ú Ù Ü Û  
x ¤  
a
n
ñ
u
A
N
Ñ
U
b or B  
o
ó ò ö ô œ õ  
x or X  
y
c
ç ¢ ©  
O
Ó Ò Ö Ô Œ Õ  
ý ÿ  
C
Ç ¢ ©  
p or P  
r or R  
s
Y
Ý Ÿ  
e
é è ë ê  
É È Ë Ê  
í ì ï î  
®
! ( + J)  
? ( + N)  
: ( + K)  
$ ( + H)  
¡
E
ß š  
ß Š  
¿
i
S
:-) :-( ;-)  
£ ¥ ¢  
I
Í Ì Ï Î  
t or T  
l or L  
£
Press Alt  
by itself, after a space or at the beginning or end of a line, to select these  
characters:  
; _ • \ % = ° ÷  
£ ¥ ¢ [ ] { } < > « » © ® ™ ~ ^ ø |  
U S I N G T H E K E Y B O A R D  
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3
Opening applications  
1
2
3
4
When you open an application, you  
automatically close the app you were  
previously using.  
Using the quick buttons  
The front of your smartphone has three  
quick buttons—Phone, Calendar, and  
Wireless Sync—that open applications.  
The fourth button opens Applications View  
(see Using Applications View), which  
opens a view showing the icons of the  
applications installed on your smartphone.  
1
Phone  
Calendar  
Applications  
Wireless Sync  
2
3
4
TIP You can customize the quick buttons  
yourself; see Reassigning buttons for details.  
Each quick button opens two applications:  
To turn on your smartphone and open a  
button’s primary application, simply  
press the button.  
Button  
Primary app  
Phone  
Calendar  
Wireless Sync  
O P E N I N G A P P L I C A T I O N S  
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3
After you turn on your smartphone,  
open a button’s secondary application  
In Applications View, you can also do the  
following:  
by pressing Option  
pressing the quick button.  
and then  
repeatedly to  
cycle through various categories of  
applications. See Applications settings  
for more info on categories.  
Buttons  
Secondary app  
+
+
+
Web  
Enter the first few letters of the  
applications name to highlight it. For  
example, if you press P, it highlights  
Phone; if you then press T, it highlights  
pTunes. If you pause and then press T,  
it highlights Tas ks, the first application  
that starts with T.  
World Clock  
Messaging  
DID YOU KNOW  
?
Pressing Option + Menu dims  
your smartphone screen.  
Press Option + Down  
to scroll  
through Applications View one full  
screen at a time.  
Using Applications View  
You can access all available applications  
through Applications View.  
TIP You can press and hold Applications from  
any screen on your smartphone to select from  
a list of your most recently used applications.  
1
2
Press Applications  
.
Press Center on the 5-way to turn off  
Keyguard (see Locking your keyboard  
(Keyguard) for more info).  
3
4
Use the 5-way  
application you want to use.  
to highlight the  
Press Center  
to open the selected  
application.  
O P E N I N G A P P L I C A T I O N S  
38  
                         
4
Your phone  
The Phone application is your home base for making and receiving calls  
and for storing info about the people you need to stay in touch with.  
You can effectively manage multiple calls, such as swapping between  
calls, sending text messages to ignored calls, and creating conference  
calls with up to five callers. Your Palm® Centrosmartphone helps you  
perform all these tasks with ease.  
You can do more than manage your phone calls in the phone  
application. You can send text messages, open applications, go to your  
favorite web pages, see your upcoming appointments, and even find  
out how many unread email messages you have.  
Benefits  
Stay in touch—you choose how  
Use a hands-free device to make  
or receive calls without taking your  
hands off the steering wheel  
Save time with shortcuts to your  
favorite info  
Have fun: add wallpaper and  
ringtones  
39  
           
In this chapter  
Turning your smartphone on and off . . . . . . . . . . . . . . . . . . . . . . . . 41  
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
What can I do when I’m on a call?. . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Entering names and phone numbers. . . . . . . . . . . . . . . . . . . . . . . . 56  
Defining favorite buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
Using a hands-free device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63  
Customizing phone settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
What are all those icons?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
Y O U R P H O N E  
4
1
Press and release Power/End to  
wake up the screen.  
Turning your  
smartphone on  
and off  
TIP You can also press any of the quick buttons  
or the Applications button to wake up your  
smartphone screen.  
NOTE We use the term phone to describe  
the feature of your smartphone that lets  
you connect to the network to make and  
receive calls and transmit data.  
1
2
The phone and the screen of your  
smartphone can be turned on and off  
separately. You can wake up the screen to  
use just the organizer and media  
applications of your smartphone (such as  
Contacts, Calendar, Pocket Tunes™, and  
Pictures & Videos) without turning on the  
phone. Also, when the screen is turned off,  
the phone can be on and ready for you to  
receive and make calls.  
1
2
Center  
Power/End  
2
Press Center  
to turn off Keyguard.  
For more info about turning Keyguard on  
and off, see Locking your keyboard  
(Keyguard).  
Waking up the screen and turning it off  
Wake up the screen and leave the phone  
turned off when you want to use only the  
organizer features of your smartphone—for  
example, when you’re on a plane and want  
to look at your calendar.  
T U R N I N G Y O U R S M A R T P H O N E O N A N D O F F  
41  
                   
Y O U R P H O N E  
4
3
Press and release Power/End to turn  
off the screen and lock the keyboard.  
1
2
Wake up the screen.  
Press and hold Power/End to turn on  
your phone.  
TIP You can set how long the screen stays on.  
Press Applications, select Preferences,  
select Power, and then adjust the Auto-off  
after setting.  
TIP If the Ringer switch is set to Sound On,  
you hear a series of tones when you turn your  
phone on and off (see Silencing sounds).  
Turning your phone on and off  
When your smartphone locates a signal  
(provided you are in a coverage area),  
Verizon Wireless and the  
When your phone is on, it is connected to  
the network (provided you are in a  
coverage area) so that you can make and  
receive phone calls and use wireless  
services, such as email, messaging, and  
the web browser. During initial setup, your  
phone is automatically turned on, so you  
can use wireless services right away.  
signal-strength  
icon appear at the  
top of the screen. If you’re outside a  
coverage area, No Service appears in  
the upper–left corner of the screen.  
3
Press and hold Power/End again to  
turn off your phone.  
If you turn off your phone, you can still use  
the organizer features such as Calendar  
and Contacts, as well as the media  
features such as Pocket Tunes and Pictures  
& Videos. You might hear this referred to as  
flight mode because you must turn your  
phone off when you’re on a plane.  
When your phone is off, Phone Off and  
the phone-off  
icon appear at the top  
of the Phone application screen and  
your smartphone is not connected to  
any mobile network. You can still use  
the nonwireless features of your  
smartphone, such as Contacts,  
Calendar, Tasks, and Memos.  
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42  
                   
Y O U R P H O N E  
4
Opening the Phone application  
Press Phone to open the Phone  
application’s Main View.  
2 Enter the phone number by tapping the  
onscreen Dial Pad with the stylus.  
1
2
3
3
Tap Dial or press Send to make the  
call.  
TIP If you swapped out the Dial Pad for  
wallpaper in the Phone application’s Main  
View (see Customizing the Phone applications  
Main View), you can still access the Dial Pad.  
From the Phone application’s Main View,  
press Send, and then select Dial Pad.  
1
2
3
Status icons  
Dial Pad  
Favorite buttons  
DID YOU KNOW  
?
You can paste numbers  
Making calls  
directly into the Dial Pad. Copy a number from  
another application and press Phone to switch  
to the Dial Pad. Open the Edit menu and  
select Paste. Press Send to dial.  
There are several ways to make a call. Try  
them all to find out which way you like  
best.  
Dialing using the keyboard  
Dialing using the onscreen Dial Pad  
1
2
Dialing using the keyboard  
Press Phone  
1
Press Phone  
.
.
M A K I N G C A L L S  
43  
               
Y O U R P H O N E  
4
3
4
Press the numbered keys to enter the  
phone number. (You don’t need to press  
Option.)  
Last name (SMI for Smith)  
First initial and last name (JSM for  
John Smith)  
Press Send to make the call.  
First few letters of first and last name  
(SM AN for Smilla Anderson)  
TIP After you enter a phone number, you can  
also press Center on the 5-way to select  
whether to make a phone call or send a text  
message to that number.  
For example, entering SM would display  
Smilla Anderson, John Smith, and  
Sally Martin. Entering JSM finds only  
John Smith.  
Dialing by contact name  
You need to have names and numbers in  
your contact list before you can make a call  
by contact name or phone number. You can  
add contacts directly into your smartphone  
(see Adding a contact), but the fastest way  
to enter lots of contacts is to enter them in  
your desktop software and then  
*
synchronize to transfer them to your  
smartphone (see Synchronizing  
information—the basics).  
1
2
3
Press Phone  
.
*
Text appears here as you enter it  
Select the Contacts favorite button.  
TIP To restart your search, press Backspace to  
delete letters you’ve entered. Or select  
Cancel to return to Main View.  
Using the keyboard, start entering one  
of the following for the contact you  
want to call:  
First name (JOH for John)  
M A K I N G C A L L S  
44  
     
Y O U R P H O N E  
4
4
5
Highlight the number you want to dial.  
want to call, say, “Call [name] Home,”  
for example, “Call John Doe Home.”  
Press Send to make the call.  
To call a number by saying the  
individual digits: Say, “Call [number],”  
for example, “Call 408-555-1234.”  
TIP To see more info for a contact, highlight  
the name and press Center on the 5-way to  
view the address, company, and other details.  
DID YOU KNOW  
?
If you want to be able to dial by  
entering a contact name in the Phone  
applications Main View (instead of a phone  
number), you can change a setting to do that  
(see Customizing phone settings).  
TIP For more information about what you can  
do with Voice Dialing, refer to the Voice  
Dialing by Voice Signal User Guide. The guide  
is available on the Palm Software Installation  
CD.  
Voice Dialing  
Dialing with a speed-dial favorite button  
You can use the Voice Dialing application to  
call people in your Contacts list by saying  
their name or number. If the person you are  
calling has more than one phone number,  
you can specify which number to call.  
Your smartphone comes with a few  
predefined speed-dial favorite buttons, but  
you can also create your own favorites. See  
Creating a speed-dial favorite button.  
1
2
Press Phone  
.
1
2
Press Applications  
.
Press Down  
to access Favorites.  
Select Voice Dial  
.
A voice prompts you to “say a  
command.”  
TIP Repeatedly press Down or Right on the  
5-way to see all favorites.  
3
Do one of the following:  
3
Press Send or Center  
the call.  
to make  
To call a person in your contact list by  
saying their name: Say, “Call [name],”  
for example, “Call John Doe.To specify  
which one of a contact's numbers you  
M A K I N G C A L L S  
45  
         
Y O U R P H O N E  
4
3
Select Dial to make the call.  
TIP If you can’t use the 5-way or stylus to  
highlight and dial a phone number on a web  
page or in a message, it means that your  
smartphone doesn’t recognize the number as  
a phone number. You can still use the menus  
to copy and paste the number into the Dial  
Pad.  
Redialing a recently called number  
DID YOU KNOW  
?
If you select a contact from  
To dial the last number: From the Phone  
applications Main View, press and hold  
Send to dial the last number you called.  
your Contacts list when you create a  
speed-dial favorite, you can see all the  
numbers for that contact. Highlight that  
contacts speed-dial favorite button, and  
press Space on the keyboard.  
To select from your most recently dialed  
numbers: From the Phone applications  
Main View, press Send to open the  
Redial list, highlight the number you want  
to call, and then press Send again to  
make the call.  
Dialing from a web page or message  
Your smartphone recognizes most phone  
numbers that appear on web pages or in  
text or email messages.  
To select from your call history list:  
Select the Call Log favorite button. You can  
also access your Call Log from the Phone  
applications Main View by pressing  
1
Select the phone number on the web  
page or in the message.  
2
Press Center  
to open the Dial  
Number dialog box.  
M A K I N G C A L L S  
46  
                           
Y O U R P H O N E  
4
Send  
and selecting Call Log from the  
Redial list.  
DID YOU KNOW  
?
You can send a text message  
from Contacts or your Call Log by highlighting  
a number, pressing Center on the 5-way, and  
then selecting Message.  
Receiving calls  
TIP See a photo of the person calling you!  
Learn how to assign a caller ID photo in  
Assigning a caller ID photo.  
To receive calls, your phone must be on.  
This is different from having only the  
screen turned on (see Turning your phone  
on and off). When your phone is off, your  
calls go to voicemail.  
To answer a call, do one of the following:  
Press Send  
.
Select Answer.  
DID YOU KNOW  
?
If you are playing music on  
NOTE Pressing Phone  
silences the  
your smartphone and a call arrives, the music  
pauses automatically and resumes when you  
hang up or ignore the call.  
ringer, but it does not answer the call.  
To ignore a call, do one of the following:  
Send the call to voicemail: Press Power/  
End or select Ignore.  
Send the caller a text message: Select  
Ignore with Text. This option sends the  
call to voicemail and opens a text message  
addressed to the caller.  
R E C E I V I N G C A L L S  
47  
                   
Y O U R P H O N E  
4
NOTE Sending text messages to land-line  
Setting up voicemail  
phones may not be supported.  
TIP If you can’t connect to Verizon Wireless’s  
voicemail system, contact Verizon Wireless  
for assistance:  
To silence the phone while it is ringing, do  
one of the following:  
Verizon Wireless customer service, billing,  
and technical support: 800-922-0204.  
Press any key on your smartphone  
except Send, Power/End, or the 5-way.  
Slide the Ringer switch to Sound Off  
. This immediately silences all  
system sounds, including the ringer.  
1
2
Press Phone  
.
Press and hold 1 to dial Verizon  
Wirelesss automated voicemail  
system.  
DID YOU KNOW  
?
When you silence the ringer  
while it is ringing, you can either answer the  
call or let it ring through to voicemail.  
3
Follow the voice prompts to set up your  
voicemail.  
Voicemail notification  
When you have a new voicemail message,  
you are notified with an Alert dialog box.  
Using voicemail  
To dismiss the Alert dialog box, select  
OK.  
Your wireless service includes voicemail.  
Keep in mind that airtime and other  
charges may apply when you use voicemail  
from your phone.  
TIP To permanently dismiss the reminder, tap  
the blinking bell icon that appears in the  
upper–left corner of the screen. This opens  
the Alert dialog box and lets you dismiss the  
alert. See Viewing and using the alerts.  
To play the message, select Listen.  
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4
When you have messages that you have  
not listened to, a Voicemail icon  
3
Enter your voicemail password using  
the keyboard.  
also appears in the title bar of the Phone  
application. You can also select this icon to  
listen to your voicemail.  
TIP You don’t need to press Option to enter  
numbers, *, or # during a call.  
NOTE If you defined Extra Digits for the  
Voicemail favorite button (see Editing a  
favorite button for details), you can select  
this button to enter your password.  
Listening to voicemail messages  
1
2
Press Phone  
.
Press and hold 1 to dial the voicemail  
system.  
TIP You can also select the Voicemail favorite  
button to dial the voicemail system.  
TIP If the voicemail icon stays in the title bar  
after you listen to your messages, you can  
clear the voicemail icon. Open the Options  
menu, select Phone Preferences, and then  
select Clear Voicemail Icon.  
U S I N G V O I C E M A I L  
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4
DID YOU KNOW  
?
You can set how long the  
What can I do when  
I’m on a call?  
screen stays at full brightness during phone  
calls. See Optimizing power settings for  
details.  
When you make or receive a call, Active  
Call View appears.  
Use the 5-way  
the onscreen buttons. Heres what the  
buttons do:  
or the stylus to select  
Ends the call immediately. You can  
also press the headset button (if the  
headset is attached).  
1
2
Turns on the speakerphone. When  
the speakerphone is on, you can  
take the smartphone away from  
your ear and use other features  
during a call. For example, you can  
check your calendar or look up  
contact info.  
1
2
Call duration  
Callers name and number  
Turns off the speakerphone when it  
is on.  
TIP If the screen dims during a call, press any  
key except Send or Power/End to restore the  
screen brightness. Be careful not to press  
Power/End to restore the screen brightness,  
because this ends the call.  
Replaces the Spkr-phone button  
when a Bluetooth® headset is  
attached. Select this button to  
transfer the call from the Bluetooth  
headset to the built-in earpiece.  
W H A T C A N  
I
D O W H E N I ’ M O N  
A
C A L L ?  
50  
                       
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4
Places the current call on hold.  
TIP Do you accidentally press onscreen  
buttons when you’re on a call? You can disable  
the screen’s touch-sensitive feature during  
phone calls; see Locking your screen.  
Enables you to place another call  
while the first call is on hold. For  
information on handling a second  
incoming call, see Receiving a  
second call (call waiting).  
Remember: To manage an active call when  
the touchscreen is disabled, use the hardware  
buttons on your smartphone.  
Opens the Dial Pad so you can  
manually dial additional numbers,  
such as an extension or a response  
to a voice prompt.  
Ending a call  
Do one of the following:  
Press Power/End  
.
Select Hang Up All.  
Dials any extra digits (such as a  
password or an extension) that you  
assigned to a favorite button. This  
button replaces the Dial Pad button  
during outgoing calls to numbers  
that include predefined extra digits.  
See Defining favorite buttons for  
information on defining extra digits.  
Press the button on the headset (if the  
headset is attached).  
Switching applications during a call  
You can use your organizer apps and other  
applications while you’re talking on the  
phone; so go ahead and check your  
calendar, or go to Memos and enter the  
driving directions your caller is giving you.  
You can even send text messages while  
you’re on a call.  
Mutes the microphone so that you  
cannot be heard.  
NOTE However, what you can’t do is make  
a data connection while on a call. This  
means that you can’t browse the web or  
W H A T C A N  
I
D O W H E N I ’ M O N  
A
C A L L ?  
51  
                         
Y O U R P H O N E  
4
send or receive email or multimedia  
messages.  
1
Do one of the following:  
Select Hold to pause your  
conversation while you view the other  
application.  
Select Spkr-phone to continue the  
conversation while you view the other  
application.  
TIP You can turn the Add New Number prompt  
on and off. In Contacts, open the Options  
menu, and select Preferences. To turn this  
option on, check the Ask to add unknown  
phone numbers after calls box. To turn this  
option off, uncheck this box.  
Connect a headset (see Using a  
hands-free device).  
2
3
Press Applications  
.
Select the icon for the application you  
want to open.  
To create a new contact entry for this  
number, select Create a New Contact,  
and enter the contacts info.  
4
Press Phone  
Active Call View.  
anytime to return to  
DID YOU KNOW  
?
You can also press Phone to  
To add this number to an existing  
contact entry, select Add to a Contact.  
toggle between Active Call View and Main  
View in the Phone app, so you can open a  
favorite by selecting its button.  
To decline adding this number, select  
Cancel.  
Saving phone numbers  
To disable the Add New Number  
prompt, check the Don’t ask me this  
again box, and then select Cancel.  
When you hang up a call with a number  
that is not in your Contacts list, you are  
prompted to add the number to your  
Contacts list.  
If you don’t add a number right away, follow  
these steps to add it later.  
W H A T C A N  
I
D O W H E N I ’ M O N  
A
C A L L ?  
52  
       
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4
1
In the Call Log (see Redialing a recently  
called number), highlight the number  
you want to save.  
When two calls are in progress, Active  
Call View includes two status lines,  
each representing one of the calls.  
2
3
4
5
Press Menu  
.
Select Add Contact.  
Enter the information for the entry.  
Select Done.  
Making a second call  
You can make a second call while your first  
call is still active. You can then switch  
between two independent conversations,  
or you can join several calls in a  
When the second call is an outgoing  
call, you can conference the two calls,  
but you cannot swap between them.  
conference. See Making a conference call.  
1
Dial the first number and wait until the  
person answers.  
When the second call is an incoming  
call, you can swap between the two  
calls, but you cannot conference them.  
2
3
4
Select Hold.  
Select Add Call.  
Dial the second number.  
When two calls are active and you press  
Power/End, you hang up both calls. If  
the second call is an outgoing call, you  
can return to the first call by waiting for  
the person on the second call to hang  
up. If you accidentally hang up both  
calls, your smartphone automatically  
dials the number that was on hold.  
NOTE To dial the second number, you can  
use any of the methods described in  
Making calls.  
5
When the Dial another call prompt  
appears, select Ye s .  
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Receiving a second call (call waiting)  
Making a conference call  
When you are on a call, you can receive a  
second call and have separate  
You can join a total of two other calls in a  
conference call, provided that your network  
and service plan include 3-way  
conferencing. Contact Verizon Wireless for  
more information. Additional charges may  
apply and minutes in your mobile account  
may be deducted for each call included in  
the conference call.  
conversations with each caller. When the  
second call comes in, you hear a call  
waiting tone and the Call Waiting dialog  
box appears. You can do any of the  
following to handle the second call:  
To place the current call on hold and  
answer the new call, press Send or  
select Answer.  
1
While the first call is active, make a  
second call.  
To send the new call to voicemail, select  
Ignore.  
2
Select Conf. This joins the two calls in a  
conference session.  
To send the new call to voicemail and  
send the caller a text message, select  
Ignore with Text.  
NOTE Sending text messages to land-line  
phones may not be supported.  
To hang up the current call and answer  
the new call, press Power/End  
.
When the incoming call message  
reappears, select Answer or press  
Send  
.
After you answer a second call, you can  
switch between the original call and the  
second call by selecting Swap.  
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3
To end the conference, press Power/  
3
While in Flash mode, do any of the  
End to end all the calls.  
following:  
If you have one call in progress and  
you answer an incoming second call,  
press Send to swap between the  
calls.  
DID YOU KNOW  
?
Pressing Send during a  
conference call usually hangs up the second  
call. However, depending on your network  
connection, you may instead hang up the first  
call.  
If you have one call in progress, to  
make an outgoing second call, dial the  
number using any of the methods  
described in Making calls.  
Using Flash mode during a call  
Flash mode enables you to manually  
manage your calls while one or more calls  
are active. This mode is often used during a  
conference call when one of the calls has  
ended but the other remains connected.  
If you have one call in progress and  
you make an outgoing second call,  
press Send after establishing a  
connection with the second party to  
set up a conference session using  
three-way calling.  
1
2
Press Send from Active Call View.  
If the Do you want to switch to Flash  
mode prompt appears, select Yes.  
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If you have two calls in conference,  
4
Call your smartphone to confirm that  
call forwarding is active.  
press Send to hang up one of the  
calls; you can then dial another  
number and connect the new caller to  
the conference session.  
When you’re ready to turn off call  
forwarding, open the Phone application  
and enter the code to disable the call  
forwarding feature.  
4
To exit Flash mode and end all the calls,  
press Power/End  
.
Forwarding all calls  
Entering names and  
phone numbers  
You can forward all your calls to another  
telephone number.  
Check with Verizon Wireless about the  
availability and pricing of forwarding calls to  
another phone; call forwarding is not  
available in all areas, and additional charges  
may apply.  
Contacts is the application in which you  
enter information about the people with  
whom you want to stay in contact. You can  
get to this info from the Phone application  
(to dial phone numbers and create  
favorites), and from the Messaging and  
email applications (to send messages).  
When you create a contact, you can also  
assign a photo and ringtone ID to that  
contact so that you immediately know  
when they call you.  
BEFORE YOU BEGIN Ask Verizon  
Wireless for call forwarding codes. You  
need the codes if you want to enable and  
disable call forwarding.  
1
2
Press Phone  
.
Enter the call–forwarding code,  
followed by the number where you  
want to forward your calls.  
3
Press Send from Active Call View.  
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Adding a contact  
Note  
.
1
2
Press Phone  
.
Select the Contacts favorite button.  
Display additional fields for this  
TIP You can also open Contacts from  
Applications View. Press Applications and  
select Contacts.  
6
7
(Optional) Many fields on the Contact  
Edit screen have arrows next to their  
names, indicating pick lists from which  
you can select a different name. For  
example, if you want to list a person's  
home phone number in the first field,  
highlight Work, press Left , and  
select Home.  
3
4
Select New Contact.  
Use the 5-way  
to move between  
fields as you enter info.  
DID YOU KNOW  
?
If you add a symbol at the  
beginning of a contact’s last name, such as  
#Smith, the contact appears at the top of your  
contact list.  
After you enter all the information,  
select Done.  
Viewing or changing contact information  
5
Do any of the following:  
1
In the Contacts list, begin entering one  
of the following for the contact you  
want to view or edit:  
Add a caller ID photo: Select the  
Picture box. (See Assigning a caller ID  
photo for more info.)  
First name (JOH for John)  
Last name (SMI for Smith)  
Add a caller ID ringtone: Select the  
Ringtone pick list. (See Assigning a  
caller ID ringtone for more info.)  
First initial and last name (JSM for  
John Smith)  
Place the entry in a category or mark  
it private: Select Details. (See Working  
with private entries for more info.)  
2
Select the name of the entry you want  
to open.  
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3
Select Edit, make changes to the entry  
as necessary, and then select Done.  
select OK. When the route summary  
appears, select OK to view the first  
step in the directions.  
Getting directions to a contact’s address  
Tap the forward  
and back  
If you have a data plan, you can get  
directions to a contact’s address from  
Google Maps.  
buttons at the bottom of the screen to  
view the next or previous step in the  
directions.  
1
In the Contacts list, begin entering one  
of the following for the contact you  
want to map:  
Assigning a caller ID photo  
1
2
3
Press Phone  
.
Select the Contacts favorite button.  
First name (JOH for John)  
Last name (SMI for Smith)  
Open the contact to whom you want to  
give a caller ID photo.  
First initial and last name (JSM for  
John Smith)  
4
Select Edit.  
2
3
Select the name of the entry you want  
to open.  
Select Map and wait for Google Maps  
to locate matching items.  
DID YOU KNOW  
?
If no address has been  
entered for the contact, the Map button does  
not appear.  
Select an item, and select To to  
request directions to this location.  
In the From location field, enter or  
select your starting location, and then  
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5
Select the Picture box and do one of  
the following:  
1
2
3
Press Phone  
.
Select the Contacts favorite button.  
Select Camera to take a photo and  
add it to this contact entry when you  
save the photo.  
Open the contact to whom you want to  
give a caller ID ringtone.  
4
5
Select Edit.  
Select Photos and select an existing  
photo that you want to assign to this  
contact.  
Select the Ringtone pick list and select  
a tone for this contact entry.  
6
Select Done.  
DID YOU KNOW  
?
If you assign pictures to your  
contacts in Microsoft Outlook (sold  
separately) or Palm® Desktop software and  
you install the desktop software from the  
Palm Software Installation CD, the pictures  
are automatically added to your contact  
entries on your smartphone when you sync. If  
you use third-party synchronization software,  
picture sync may not be supported. Check  
with the software vendor for information.  
6
Select OK.  
TIP You can assign a ringtone to an entire  
category of contacts. For example, use a  
special ringtone for categories such as Family,  
Work, or Golf Buddies. Select the category  
pick list in the upper-right corner and select  
Edit Categories. Select the category, and  
then select the ringtone on the Edit Category  
screen.  
Assigning a caller ID ringtone  
Caller ID ringtones can let you know who is  
calling before you even look at your  
smartphone. This is a great way to identify  
calls from important people in your life and  
to screen calls that youd prefer not to  
answer.  
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Deleting a contact  
Defining favorite  
buttons  
1
2
3
Open the contact you want to delete.  
Press Menu  
.
Select Delete Contact from the Record  
menu, and then select OK.  
Your smartphone provides 70 favorite  
buttons for quick access to the following  
common tasks:  
Creating a business card for beaming  
1
Create a new contact and enter your  
own business card info.  
Dialing a phone number (speed-dial)  
Accessing your Call Log  
2
Open the contact entry containing your  
business card info.  
Accessing the onscreen Dial Pad  
Opening an application  
3
4
Press Menu  
.
Accessing a web page  
Select Business Card from the Record  
menu.  
Addressing a message (text or email)  
Accessing voicemail (preset on your  
smartphone)  
TIP After you define your business card, you  
can beam it to other Palm OS® devices. In any  
Phone view or the Contacts application, open  
the Record menu and select Beam Business  
Card.  
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name of the contact, and select the  
contact when it appears in the lookup  
list.  
If the entry is for a new contact, enter  
the label, press Down , and enter  
the number.  
DID YOU KNOW  
?
You can assign a special  
ringtone for a contact. See Assigning a caller  
ID ringtone for details.  
Creating a speed-dial favorite button  
1
2
Press Phone  
.
4
5
(Optional) Enter a Quick Key, which you  
can press and hold from the Phone  
application to instantly dial this  
speed-dial number. (The Quick Key  
works only from the Main View of the  
phone application.)  
Use the 5-way  
favorite button.  
to select a blank  
TIP If there are no blank buttons on the current  
Favorites page, press Right on the 5-way to  
scroll through the other pages. If all your  
favorites are full, you can delete a favorite to  
make room for a new one (see Deleting a  
favorite button).  
(Optional) Select More, and then select  
advanced options:  
Extra Digits: Defines additional digits to  
dial, such as a password or extension.  
To enter a one-second pause, insert a  
comma between digits. To add a longer  
pause, enter more commas.  
3
Enter a label for the favorite:  
If the entry is for an existing contact,  
select Lookup. Start entering the last  
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Dial Extra Digits Automatically: Dials  
7
Select OK.  
predefined extra digits immediately  
after dialing the phone number, when  
checked.  
DID YOU KNOW  
?
When creating a Message or  
Email favorite, you can enter multiple  
addresses; simply separate each address with  
a comma. This is an easy way to send  
messages to a group of people.  
6
Select OK.  
Creating other types of favorite buttons  
Editing a favorite button  
1
2
Press Phone  
.
1
2
Press Phone  
.
Use the 5-way  
Favorites.  
to access  
Use the 5-way  
to access  
Favorites.  
3
4
Select a blank button.  
3
Highlight the favorite button you want to  
edit.  
Select the Types pick list and select Call  
Log, Dial Pad, Application, Message,  
Email, or Web Link.  
4
5
Press Menu  
.
5
6
Enter a label for the favorite and enter  
any other necessary information on the  
screen.  
Select Edit Favorites Button on the  
Record menu.  
6
Make the desired changes. For  
example, you can add a Quick Key,  
which you can press and hold to  
instantly open the favorite from the  
Phone application. (The Quick Key  
works only from the Main View of the  
phone application.)  
(Optional) Enter a Quick Key, which  
you can press and hold to open the  
favorite from the Phone application.  
(The Quick Key works only from the  
Main View of the phone application.)  
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7
Select OK.  
Using a hands-free  
TIP You can also organize your buttons on  
various Favorites pages. Open the Record  
menu and select Edit Favorites Pages. Drag  
and drop the buttons into a new slot. To move  
a favorite to another page, drag the button  
onto the page icon at the bottom of the  
screen.  
device  
If you need to use your phone while driving  
and this is safe and permitted in your area,  
use a phone headset or car kit (sold  
separately) for hands-free operation. Using  
a hands-free device also makes it easy to  
check your calendar, look up contact info,  
take notes, and use other features during a  
call. You can also listen to stereo music or  
audio on your stereo headset or car  
speakers.  
Deleting a favorite button  
1
2
Press Phone  
.
Use the 5-way  
Favorites.  
to access  
3
Highlight the favorite button you want to  
delete.  
Your smartphone is compatible with the  
following types of hands-free devices that  
are sold separately:  
4
5
Press Menu  
.
Select Edit Favorites Button on the  
Record menu.  
Most wired headsets and car kits with a  
2.5mm connector (3-pin or 4-pin)  
6
7
Select Delete.  
Select OK.  
Wireless headsets and car kits enabled  
with Bluetooth® 1.1 or 1.2 wireless  
technology  
TIP The headset designed for a Treo®  
smartphone 180/270/300 is not compatible  
with your Centro smartphone.  
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Check the specifications for your  
Connecting to a Bluetooth® hands-free  
hands-free device to confirm compatibility. device  
When in doubt, ask the manufacturer if the  
product is compatible with your  
smartphone. To view a list of compatible  
Bluetooth hands-free devices, go to  
KEY TERM Partnership Two devices—for  
example, your smartphone and a hands-free  
device—that can connect because each  
device finds the same passkey on the other  
device. Once you form a partnership with a  
device, you don’t need to enter a passkey to  
connect with that device again. Partnership is  
also known as paired relationship, pairing,  
trusted device, and trusted pair.  
TIP To listen to music in stereo, you can  
purchase the Palm® 2-in-1 Stereo Headset. If  
you want to use a stereo headset with a  
3.5mm connector, you need to purchase a  
stereo adapter. Visit palm.com/  
Once you set up a partnership with a  
Bluetooth hands-free device, you can  
communicate with that device whenever it  
is turned on and within range. Bluetooth  
range is up to 30 feet (10 meters) in  
optimum environmental conditions.  
Performance and range may be reduced by  
physical obstacles, radio interference from  
nearby electronic equipment, and other  
factors.  
centroverizon-support for more info on audio  
accessories.  
TIP If you hear a headset buzz or experience  
poor microphone performance, your headset  
may be incompatible with your smartphone.  
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BEFORE YOU BEGIN Prepare your  
hands-free device to accept a Bluetooth  
connection. See the documentation that  
came with your hands-free device for  
instructions.  
NOTE Use the same device name for all  
your Bluetooth connections. If you change  
the device name, you need to re-create any  
partnerships you have already created.  
4
5
Select Setup Devices.  
1
Press Applications  
Bluetooth or tap the Bluetooth  
and select  
Select Hands-free Setup.  
icon in the title bar.  
2
Select Bluetooth On.  
NOTE The Bluetooth icon changes from  
gray to blue to let you know that Bluetooth  
technology is turned on.  
6
Follow the onscreen instructions to  
create a partnership with the specific  
hands-free device. When prompted,  
enter a passkey.  
IMPORTANT Some hands-free devices  
have a predefined passkey. If your device  
has a predefined passkey, you can find it in  
the documentation for that device. Other  
devices provide a screen where you enter  
a passkey that you make up. In either case,  
you must use the same passkey on both  
your smartphone and your hands-free  
3
(Optional) Enter a device name that  
identifies your smartphone when it is  
discovered by other Bluetooth devices.  
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device. We recommend that, where  
Using a Bluetooth hands-free device  
possible, you make up a passkey of 16  
alphanumeric characters (letters and  
numerals only) to improve the security of  
your smartphone. The longer the passkey,  
the more difficult it is for the passkey to be  
deciphered.  
After you create a partnership with your  
Bluetooth hands-free device and you turn it  
on within range (up to 30 feet or 10  
meters), your smartphone automatically  
routes all calls to the hands-free device  
instead of to the earpiece on your  
smartphone. When a call comes in, your  
smartphone rings and the hands-free  
device beeps. Even if you answer the call  
on your smartphone, the call goes to the  
hands-free device. If you prefer to route  
calls to the earpiece on your smartphone,  
you can change the settings on your  
smartphone to do this; see Customizing  
advanced settings for your hands-free  
device for details.  
7
After you finish setting up the device,  
select Done to return to Trusted  
Devices View.  
NOTE For some car kits, you need to  
initiate a Bluetooth connection from your  
smartphone to complete the partnership  
process. To do this, highlight the car kit in  
Trusted Devices View, press Menu  
and then select Connect.  
,
TIP If you’re using a Bluetooth hands-free  
device and you want to return to the earpiece  
or a wired headset during a call, select Cancel  
Bluetooth in Active Call View. To return the  
call to the hands-free device, open the  
Options menu and select Connect  
Bluetooth.  
8
(Optional) Enable advanced hands-free  
features by pressing the multifunction  
button (MFB) on the hands-free device.  
You can tell that the connection is  
successful when you see a light-blue  
headset icon in the title bar of the Main  
View on your smartphones Phone  
application. You can now use your  
smartphone with the Bluetooth hands-free  
device.  
The features of your hands-free device vary  
by model. Check the documentation for  
your hands-free device for details about  
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these features. Your smartphone can  
allowed in your hands-free devices  
support the following actions, provided that  
your hands-free device also supports them:  
phone book.  
TIP Your smartphone transfers speed-dial  
favorites first, and then contacts in  
Dial a call.  
alphabetical order up to the maximum number  
of entries allowed in your hands-free device’s  
phone book. So if you have important  
numbers that you want to show up in your  
hands-free device’s phone book, be sure to  
create speed-dial favorites for them before  
you transfer the numbers.  
Answer an incoming call.  
Hang up a call and answer a call-waiting  
call.  
Place a call on hold and answer a  
call-waiting call.  
Hang up a single call.  
TIP If you have more than one Bluetooth  
hands-free device, the last one you connected  
to becomes the active device. To switch  
between devices, turn off the active device  
before you try to connect to the other device.  
Transfer an outgoing call from the  
earpiece on your smartphone to the  
hands-free device.  
Ignore an incoming call.  
Redial the last number you called from  
the hands-free device.  
Customizing advanced settings for your  
hands-free device  
View a log of recently received, missed,  
and dialed calls, and dial numbers for  
these calls directly from the hands-free  
device.  
You can set whether your hands-free  
device automatically answers calls,  
provided the device supports this feature.  
1
Press Applications  
Prefs  
Select Hands-free.  
and select  
Transfer speed-dial favorites and  
Contacts entries containing phone  
numbers from your smartphone to the  
hands-free device phone book, up to  
the maximum number of entries  
.
2
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3
Do one of the following:  
settings  
To send all calls to your hands-free  
device: Check the Always route calls  
to handsfree box. Select the Auto  
answer pick list and select whether you  
want your hands-free device to  
DID YOU KNOW  
?
You can download any  
compatible ringtone directly to your  
smartphone (see Downloading files from a  
web page). You can also download ringtones  
to your computer and then email them to your  
smartphone.  
automatically answer incoming calls and  
how quickly it answers.  
To choose between the earpiece on  
your smartphone and your  
hands-free device on a call-by-call  
basis: Uncheck the Always route calls  
to handsfree box. When the phone  
rings, you can answer the call with your  
hands-free device by pressing the  
multifunction button on your hands-free  
device, or you can answer the call with  
the earpiece on your Centro  
Customizing the Phone application’s  
Main View  
Phone Display Options let you customize  
the appearance and entry mode of the  
Phone applications Main View.  
1
2
3
Press Phone  
.
smartphone by using the controls on  
your smartphone (see Receiving calls).  
Press Menu  
.
Select Options and then select Phone  
Display Options.  
4
Select Done.  
4
Set any of the following options:  
Show: Sets whether the Dial Pad or  
wallpaper appears. If you select Show  
Wallpaper, select the thumbnail image  
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and then select an image to use as  
wallpaper.  
enabled, you can then select this event  
to jump to the Calendar application.  
Show Favorite buttons: Sets whether  
Favorites appear.  
TIP If you select the Show Wallpaper option,  
you can still access the Dial Pad. From the  
Phone applications Main View, press Send to  
open the Redial list, and then select Dial Pad.  
Rows: Sets the number of favorite  
button rows that appear.  
5
Select OK.  
Selecting ringtones  
You can set various tones for various types  
of incoming calls.  
1
2
3
Press Phone  
.
Press Menu  
.
Select Options, and then select Sound  
Preferences.  
Typing: Sets whether typing while  
viewing the Dial Pad calls the numbers  
you enter, or starts a contact search.  
4
Select the Application pick list and  
select Ring Tones.  
TIP If you select the Typing starts contacts  
search option, you can still dial numbers by  
pressing Option before entering the first  
number.  
Show Calendar event: Sets whether  
the current event from the Calendar  
application appears. When this option is  
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5
6
Select the Volume pick list and select  
the volume level.  
1
2
3
Press Phone  
.
Press Menu  
.
Select the Vibrate pick list and select  
when you want your smartphone to  
vibrate for an incoming call.  
Select Options and then select Sound  
4
5
Select Manage.  
7
8
(Optional) Uncheck the Escalate ring  
tone volume box if you do not want the  
ring to play softly and then increase to  
full volume the longer it rings.  
Do one of the following:  
To record a sound, select New.  
To play a sound, select it with the  
5-way  
To delete a sound, highlight it and  
press Backspace  
.
Select a ringtone from the pick list to  
identify each of the following:  
.
Known Caller: An incoming call from  
someone in your Contacts or Favorites.  
To send a sound, highlight it and  
select Send.  
Unknown Caller: An incoming call from  
someone identified by caller ID who is  
not in your Contacts or Favorites. This  
includes callers who have blocked their  
caller ID.  
6
Select Done twice.  
TIP You can also create a new sound by  
selecting New in Sound & Alerts Preferences.  
9
Select Done.  
Selecting Phone alert tones  
You can set various tones for various types  
of alerts.  
DID YOU KNOW  
?
You can assign a ringtone to a  
contact or to an entire category of contacts;  
see Assigning a caller ID ringtone.  
1
2
3
Press Phone  
.
Press Menu  
.
Creating and managing ringtones  
Select Options and then select Sound  
You can also record sounds and use them  
as ringtones.  
Preferences.  
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4
Select the Application pick list and  
Adjusting the call volume  
select Phone Alerts.  
While a call is in progress, press the  
Volume button on the side of your  
smartphone to adjust the call volume.  
To increase the volume, press the upper  
half of the Volume button.  
To decrease the volume, press the  
lower half of the Volume button.  
Press the Side button to confirm your  
volume choice.  
5
6
Select the Volume pick list and select  
the volume level.  
Select the Vibrate pick list and select  
when you want your smartphone to  
vibrate for a phone alert.  
1
2
7
Select an alert tone from the pick list for  
each of the following:  
Voicemail Alert: Plays when you have  
new voicemail.  
Coverage in/out: Plays when you move  
into or out of a coverage area.  
1
2
Volume button  
Side button  
Signal faded: Plays when the network  
signal loses strength or disappears and  
a call gets dropped.  
8
Select Done.  
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Adjusting ringer volume  
only when Dialing from North America  
is enabled.  
When a call is not in progress and music is  
not playing, press the Volume button on  
the side of your smartphone to adjust the  
ringer volume, and then press the Side  
button to confirm your selection.  
International Prefix: Replaces the +  
sign in front of International phone  
numbers with the specified number.  
To 7 digit numbers: Adds a prefix to  
7-digit numbers. For example, enter  
your own area code to automatically add  
your area code when you dial local  
numbers.  
Setting your dialing preferences  
Dialing preferences let you assign a prefix  
to your phone numbers. For example, you  
can automatically dial a 1 before all 10-digit  
phone numbers. You can add a different  
prefix based on the length of the phone  
number.  
To (6), (5), (4), digit numbers: Adds a  
prefix to numbers that are only six, five,  
or four numerals long. For example, if all  
the phone numbers in your office have  
the 408 area code and a 555 exchange,  
followed by a 4-digit extension, select 4  
and enter the prefix 408555. To call a  
colleague, simply dial your colleagues  
4-digit extension; your smartphone  
automatically dials the rest and makes  
the call. You can also create contact  
entries with just the extension number  
and then dial the number from your  
Contacts list.  
1
2
3
Press Phone  
.
Press Menu  
.
Select Options and then select Dial  
Preferences.  
4
Set any of the following options:  
Dialing from North America: Formats  
phone numbers using North American  
conventions (XXX-XXX-XXXX).  
Always dial +1 in front of the area  
code: Adds a +1 in front of 10-digit  
phone numbers. This option is available  
5
Select OK.  
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Choosing your privacy settings  
5 Select one of the following:  
To maintain privacy, you can encrypt  
conversations when you place or receive  
calls, provided that this feature is  
supported by the Verizon Wireless  
network. You can also choose whether  
your longitude and latitude position are  
available to the network and third-party  
applications at all times or only during an  
emergency call.  
Location ON: The network always  
knows the latitude and longitude of your  
position in order to provide location–  
specific services.  
911 Only: The latitude and longitude of  
your position are available only to  
emergency services.  
6
Select OK.  
When Voice Privacy is enabled, a voice  
privacy icon appears in Active Call  
View. The voice privacy icon does not  
appear when a call is not in progress or  
if Voice Privacy service is not available in  
your area.  
1
2
3
Press Phone  
.
Press Menu  
.
Select Options and then select Phone  
Preferences.  
4
Check the Enable Voice Privacy box  
(voice conversations will be encrypted).  
When Location ON is selected, the  
location  
icon with radiating waves  
appears in Applications View. When 911  
Only is selected, the radiating waves  
disappear from the location icon.  
Enabling TTY  
TTY (also known as a TDD or Text  
Telephone) is a telecommunications device  
that enables you to communicate by  
telephone if you are deaf, are hard of  
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hearing, or have speech or language  
Turning on the HAC Setting  
disabilities.  
CAUTION Do not turn on the Hearing Aid  
Compatibility setting unless you use a  
hearing aid with a telecoil. Using this  
setting without a hearing aid or with a  
hearing aid without a telecoil may be  
Your device is compatible with select TTY  
devices. You can connect a TTY/TDD  
machine to your device through the  
headset jack while this mode is enabled.  
Please check with the manufacturer of your harmful to your hearing.  
TTY device for connectivity information and  
to ensure that the TTY device supports  
digital wireless transmission.  
When the Hearing Aid Compatibility (HAC)  
setting is on, your smartphone sends the  
audio from your phone calls to the telecoil  
rather than to the microphone of your  
hearing aid. You are likely to hear calls  
much better because volume is increased  
and background noise and feedback are  
diminished. The HAC setting improves only  
the calls you listen to through the earpiece.  
It does not affect calls heard on the  
speakerphone or with a car kit or headset.  
HAC requires extra battery power, so watch  
your battery consumption when it's turned  
on.  
1
2
3
Press Phone  
.
Press Menu  
.
Select Options and then select Phone  
Preferences.  
4
Select the TTY/TDD pick list and select  
one of the following settings:  
TTY Full: Sends and receives text.  
TTY + Talk: Sends voice and receives  
text.  
TTY + Hear: Sends text and receives  
voice.  
1
2
3
Press Phone  
.
Press Menu  
.
Off: Sends and receives voice.  
Select Options and then select Phone  
Preferences.  
5
Select OK. A red TTY icon appears in  
the title bar of the Phone application  
whenever TTY is enabled.  
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4
5
Check the Hearing Aid Compatibility  
box.  
You are outside a Verizon  
Wireless coverage area and are  
roaming on another wireless  
service providers network. This  
icon appears in addition to the  
word Roaming. The icon may  
flash if the provider is not on the  
Verizon Wireless preferred  
roaming list.  
Select OK.  
What are all those  
icons?  
Your phone is on. The bars  
display the signal strength. The  
stronger the signal, the more  
bars that appear. If you are  
outside a coverage area, no bars  
appear.  
You can monitor the status of several items  
using icons in the title bar in the Phone  
application:  
Your phone is on and you are in a  
Verizon Wireless coverage area.  
If you are outside a coverage  
area, No Service, Extended  
Network, or Roaming appears  
instead. No Service means that  
there is no coverage at all, and  
Roaming means that another  
wireless service providers  
network is available. When  
you turn off your phone, Phone  
Off appears.  
Your phone is off.  
You are in an area that supports  
NationalAccess (1xRTT) data  
services.  
You are in an area that supports  
BroadbandAccess (EVDO) data  
services.  
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Your phone is on and is  
You have new voicemail  
connected to a 1xRTT network,  
but you are not actively  
messages. You can select this  
icon to retrieve your messages.  
transmitting data. You can still  
make and answer calls.  
You have a new alert, such as a  
Calendar alarm or a new text  
message. To view the alert,  
Your phone is on and is  
connected to an EVDO network,  
but you are not actively  
transmitting data. You can still  
make and answer calls.  
press and hold Center  
select the icon. See Viewing and  
using the alerts.  
or  
TTY/TDD Mode is active. Use  
this mode to communicate by  
telephone if you are deaf or hard  
of hearing or if you have speech  
or language disabilities.  
Your phone is on and a 1xRTT  
data connection is active. You  
can still make calls, but you  
cannot answer calls (incoming  
calls go to voicemail). When you  
make a call the data transmission  
is automatically interrupted.  
Voice Privacy is enabled, you are  
in a service area that supports  
this feature, and a call is in  
progress. When this feature is  
active, voice calls are encrypted  
for added privacy.  
Your phone is on and an EVDO  
data connection is active. You  
can still make or answer calls.  
When you make or answer a call,  
the data transmission is  
automatically interrupted, and  
then it resumes when you end  
the call.  
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The Location setting is on and  
your longitude and latitude  
position are available to the  
network and third-party  
applications. When you select  
the 911 Only setting, the  
radiating waves disappear from  
this icon and your location is  
available only during emergency  
calls.  
This icon replaces the Bluetooth  
icon when a dial-up networking  
connection using Bluetooth  
wireless technology is active  
(see Accessing the Internet using  
a Bluetooth DUN connection for  
details).  
Your battery is partially drained.  
When the battery drains to 20  
percent of its capacity, the icon  
changes from blue to red. At 10  
percent of its capacity, you begin  
to receive warning messages,  
and at 5 percent of its capacity,  
the smartphone beeps (if the  
Ringer switch is set to Sound On)  
and the icon changes from red to  
clear.  
The Bluetooth® wireless  
technology icon appears in gray  
when this feature is off, in blue  
when this feature is on, and in  
white with a blue “B” when your  
smartphone is communicating  
with another Bluetooth device.  
This icon replaces the Bluetooth  
icon when your smartphone is  
connected to a Bluetooth  
headset or car kit. This icon  
appears in dark blue when a call  
is in progress and in light blue  
when a call is not in progress.  
Your battery is being charged.  
The lightning bolt turns from red  
to green when the battery is fully  
charged and your smartphone  
remains connected to the  
charger.  
Your battery is fully charged and  
your smartphone is not  
connected to the charger.  
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You have new text or multimedia  
messages. The numbers next to  
the icon indicate the number of  
unread messages in your Inbox.  
You can select this icon to  
retrieve your messages.  
Displays the current (or next)  
event from the Calendar  
application. If you have an event  
conflict during the current time  
period, a red bar appears next to  
the event description. To jump to  
the current event in the Calendar  
application, select the Calendar  
status line (see Displaying your  
calendar for details).  
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CHAPTER  
5
Your email and other  
messages  
You already know how efficient email and messaging are for  
staying in touch. Now your Palm® Centrosmartphone brings  
you a new level of convenience: email on the go. Enjoy the  
ease and speed of communicating with friends, family, and  
colleagues anywhere you can access the Verizon Wireless data  
network. You can send and receive attachments as well. And  
keep the Messaging app in mind for when you need to send a  
short text message to a mobile phone number—especially  
handy when you’re in a meeting thats running late.  
Benefits  
Access email on the go  
Save messages from your  
computer to view at a convenient  
time  
Send and receive photos, sound  
files, Word and Excel files, and  
more  
79  
 
In this chapter  
Email on your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81  
The Wireless Sync application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81  
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88  
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5
account before you can use email on your  
smartphone.  
Email on your  
smartphone  
KEY TERM Email provider The service you  
use to send and receive email. Your email  
providers name appears between the @  
symbol and the dot in your email address.  
Gmail, for example, is an email provider; so  
are AOL and Earthlink.  
Your smartphone includes the Wireless  
Sync email application. You can also access  
web-based email, like Yahoo! Mail or  
Hotmail, from the web browser on your  
smartphone.  
KEY TERM Email application It’s not an email  
provider, but an application on your  
smartphone, that gives you a way to view and  
manage email. An email application like  
VersaMail just transfers messages from an  
account that you have already set up with a  
provider.  
If you want to use the VersaMail®  
application for email, you must first install it  
on your smartphone. See the User Guide  
for the VersaMail® Application for  
instructions on how to install and use the  
app. The guide and app are both available  
through the My Centro bonus software.  
BEFORE YOU BEGIN You must activate  
data services on your Verizon Wireless  
The Wireless Sync  
application  
You can use Wireless Sync to sync both  
your personal and corporate email. For  
some corporate email accounts, Wireless  
Sync also enables you to sync contact and  
calendar information to your smartphone.  
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The sections that follow cover how to enter  
your email account settings in the Wireless  
Sync application. To use the Wireless Sync  
application, you must subscribe to the  
Wireless Sync feature from Verizon  
Incoming mail server port number  
Mail protocol: POP or IMAP  
2
If your corporate email account uses a  
Microsoft Exchange server or a Domino  
server, gather the following info and  
then follow the steps in Setting up  
Wireless Sync to work with corporate  
email.  
Wireless (additional charges may apply).  
Where can I learn how to use Wireless  
Sync?  
Wireless Sync password (if you have  
one)  
To get more info on Wireless Sync and to  
learn how to send and receive mail, see the  
documentation at the following location:  
Mobile phone number  
Email address and password  
3
If your corporate email account uses a  
Wireless Sync server, gather the  
How do I get started?  
1
If you are setting up a personal email  
account, or if your corporate email  
account does not use a Microsoft  
Exchange server or a Domino server,  
gather the following info and then follow  
the steps in Setting up Wireless Sync to  
work with Internet email.  
following info and then follow the steps  
in Setting up Wireless Sync to work  
with a corporate Wireless Sync server.  
The URL for the Wireless Sync server  
Your corporate login and password  
DID YOU KNOW  
?
Depending on your service  
agreement and rate plan, data fees may apply  
when you download the Wireless Sync  
software.  
Wireless Sync password (if you have  
one)  
Mobile phone number  
Email address and password  
Incoming mail server name  
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Setting up Wireless Sync to work with  
Internet email  
Mobile number: Enter your  
smartphone’s phone number, if it is not  
already filled in.  
In the Wireless Sync application, all  
personal email accounts, such as Earthlink,  
AOL, or Yahoo! Mail Plus, are considered  
Internet email accounts. In addition, any  
corporate email account that does not use  
a Microsoft Exchange or Domino server is  
referred to as an Internet email account.  
Password: Enter the password for your  
Wireless Sync account.  
Read Terms & Conditions: Select this  
option to read about your Wireless Sync  
account.  
I agree to the terms & conditions:  
Check the box to indicate that you agree  
to the terms and conditions. You cannot  
continue unless you check this box.  
1
2
Press Wireless Sync  
.
Select Start to download the Wireless  
Sync software to your smartphone. (The  
download takes a few minutes.)  
NOTE You are prompted to scribble on the  
screen to create a random number for  
encryption.  
3
4
When asked if your company has a sync  
server, leave the box unchecked, and  
then select Next.  
Select Yes, No, or Forgot to indicate  
whether you have a Wireless Sync  
password. If you select No, your  
smartphones web browser opens and  
you are taken through a series of steps  
to create an account. If you select  
Forgot, Verizon Wireless sends a  
temporary password to your  
6
Set the following Account Setup info,  
and then select Next:  
Confirm home time zone: Select the  
pick list and select the time zone where  
you live.  
Enable weather info for my ZIP code:  
Enter the ZIP code where you live, if  
you want to receive local weather  
reports.  
smartphone.  
5
Set the following Account Setup info,  
and then select Next:  
7
Select OK to continue.  
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8
Set the following Email Setup info, and  
then select Next:  
POP: If you are connecting to a POP  
server, check the POP box. If you are  
connecting to an IMAP server, leave this  
box empty. If you are not sure which  
type of server you’re connecting to,  
contact your email provider.  
Set up Internet email: Select this  
setting to set up Wireless Sync to work  
with your existing Internet email  
account.  
Leave messages on server: Check this  
box if you want to leave a copy of your  
messages on the mail server after you  
download them to your smartphone. If  
you want to delete the messages from  
your mail server after downloading  
them to your smartphone, leave this box  
empty.  
Email Address: Enter the email address  
you want Wireless Sync to access.  
Password: Enter the password you use  
to access this email address.  
9
If Wireless Sync recognizes your mail  
settings, the first sync begins and you  
have completed the setup process. If  
Wireless Sync does not recognize your  
mail settings, enter the following  
10 When the Congratulations message  
appears, select Done.  
information and then select Next:  
11 During the first sync you are prompted  
Server name: Enter the name of your  
incoming mail server, such as  
mail.myisp.com.  
to select one of the following:  
Refresh: Replaces Calendar and  
Contacts on your smartphone with  
information on the server. (Not  
recommended for POP and IMAP  
users.)  
Port: Enter the port number for your  
incoming mail server, such as 110 (POP)  
or 143 (IMAP).  
Merge: Merges items on your  
smartphone with items on the server.  
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The first sync can take several minutes;  
once its complete, Wireless Sync is ready  
to keep you up-to-date.  
4
When asked if your company has a sync  
server, leave the box unchecked, and  
then select Next.  
Select Yes, No, or Forgot to indicate  
whether you have a Wireless Sync  
password. If you select No, your  
smartphone’s web browser opens and  
you are taken through a series of steps  
to create an account. If you select  
Forgot, Verizon Wireless sends a  
temporary password to your  
TIP The Wireless Sync and VersaMail  
applications require the correct protocol,  
server, and security settings to send and  
receive email. Your email provider can easily  
provide these settings.  
Setting up Wireless Sync to work with  
corporate email  
smartphone.  
If your company uses a Microsoft  
Exchange server or a Domino server,  
follow these steps to set up your email  
account settings in the Wireless Sync  
application. If your company uses a  
different type of mail server, see Setting up  
Wireless Sync to work with Internet email  
or Setting up Wireless Sync to work with a  
corporate Wireless Sync server for  
instructions.  
5
Set the following Account Setup info,  
and then select Next:  
Mobile number: Enter your  
smartphone’s phone number, if it is not  
already filled in.  
Password: Enter the password for your  
Wireless Sync account.  
Read Terms & Conditions: Select this  
option to read about your Wireless Sync  
account.  
1
2
Press Wireless Sync  
.
Select Start to download the Wireless  
Sync software to your smartphone. (The  
download takes a few minutes.)  
I agree to the terms & conditions:  
Check the box to indicate that you agree  
to the terms and conditions. You cannot  
continue unless you check this box.  
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NOTE You are prompted to scribble on the  
screen to create a random number for  
encryption.  
8
9
When the Congratulations message  
appears, select Done.  
On your computer, go to  
install the software that lets Wireless  
Sync work with your server.  
6
Set the following Account Setup info,  
and then select Next:  
Confirm home time zone: Select the  
pick list and select the time zone where  
you live.  
10 During the first sync you are prompted  
to select one of the following:  
Refresh: Replaces Calendar and  
Contacts on your smartphone with  
information on the server. (Not  
recommended for POP and IMAP  
users.)  
Enable weather info for my ZIP code:  
Enter the ZIP code where you live, if  
you want to receive local weather  
reports.  
7
Set the following Email Setup info, and  
Merge: Merges items on your  
then select Next:  
smartphone with items on the server.  
Set up Exchange or Domino email:  
Select this setting to set up Wireless  
Sync to work with your corporate email  
account.  
The first sync can take several minutes;  
once its complete, Wireless Sync is ready  
to keep you up-to-date.  
Setting up Wireless Sync to work with a  
corporate Wireless Sync server  
Email Address: Enter the email address  
you want Wireless Sync to access. For  
example, if you want Wireless Sync to  
If your company uses a Wireless Sync  
access your work email, enter the email server, follow these steps to set up your  
address you use at work, such as  
email account settings in the Wireless  
Sync application.  
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1
2
Press Wireless Sync  
.
I agree to the terms & conditions:  
Check the box to indicate that you agree  
to the terms and conditions. You cannot  
continue unless you check this box.  
Select Start to download the Wireless  
Sync software to your smartphone. (The  
download takes a few minutes.)  
3
4
5
When asked if your company has a sync  
server, check the box, and then select  
Next.  
7
Set the following Account Setup info,  
and then select Next:  
Confirm home time zone: Select the  
pick list and select the time zone where  
you live.  
Enter the URL for your company’s  
Wireless Sync server, and then select  
Next.  
Enable weather info for my ZIP code:  
Enter the ZIP code where you live, if  
you want to receive local weather  
reports.  
Select Yes or No to indicate whether  
you have a Wireless Sync password. If  
you select No, your smartphones web  
browser opens and you are taken  
through a series of steps to create an  
account.  
8
9
When the Congratulations message  
appears, select Done.  
During the first sync you are prompted  
to select one of the following:  
6
Set the following Account Setup info,  
and then select Next:  
Refresh: Replaces Calendar and  
Contacts on your smartphone with  
information on the server.  
Mobile number: Enter your  
smartphones phone number, if it is not  
already filled in.  
Merge: Merges items on your  
smartphone with items on the server.  
Password: Enter the password for your  
Wireless Sync account.  
The first sync can take several minutes;  
once its complete, Wireless Sync is ready  
to keep you up-to-date.  
Read Terms & Conditions: Select this  
option to read about your Wireless Sync  
account.  
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Creating and sending a text message  
You can page someone to call  
Messaging  
DID YOU KNOW  
?
you by sending them a blank text message.  
When your phone is on, icons appear in the  
title bar of the Phone application’s Main  
View to indicate whether data services are  
1
Press Applications  
and select  
Messaging.  
available. Look for either the 1xRTT  
or  
EVDO icon in the title bar of the Phone  
2
3
Select New.  
applications Main View. See What are all  
those icons? for more information. If you  
do not see either of these icons, data  
services are not available in your current  
location and you cannot exchange  
multimedia messages.  
Select the To field to address the  
message:  
Press Center  
name appears in the list of recent  
addresses, select it from the list.  
. If the recipients  
If the recipient is in your Contacts list,  
enter the first initial and last name (no  
spaces), and then select the  
recipients phone number or email  
address, depending on where you  
want to send the message.  
You can use the Messaging application to  
exchange brief text messages (SMS) and  
multimedia messages (MMS) with other  
devices and email addresses that support  
these forms of messaging. Before you use  
your smartphone to send or receive  
messages, refer to your service plan for  
pricing and availability of messaging  
services.  
If the recipient’s name isn’t in the list  
of recent addresses or your Contacts  
list, enter the phone number or email  
address.  
DID YOU KNOW  
?
You can address messages to  
TIP If you see numbers when you expect to  
see letters (or the other way around), you  
need to turn Option Lock on by pressing  
Option twice, or turn it off by pressing  
Option once.  
multiple recipients by separating the  
addresses with a comma. If you address a  
single message to three people, you are billed  
for three messages.  
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NOTE Sending text messages to land-line  
phones may not be supported.  
6
7
8
(Optional) Press Menu  
and then  
select High Priority or Normal Priority  
on the Compose menu to set an  
urgency level for the message.  
4
5
Press Down  
the message.  
to jump to the body of  
To add a picture, video, voice memo, or  
ringtone to the message, select Add  
Media. Select the type of media, then  
the item, and then OK.  
Enter your message or select  
QuickText  
to insert predefined  
phrases. To insert emoticons, select  
.
Select Send.  
TIP To add a new QuickText phrase, select  
Edit QuickText from the list.  
TIP Select Save as Draft to save a draft of the  
message without sending it. To access the  
draft, select the category pick list at the top of  
the screen and select Drafts.  
NOTE Some symbols can’t be used in text  
messages. The Messaging application  
automatically replaces invalid characters.  
TIP Do you need to enter a short code that  
contains letters? Use the keyboard to enter it;  
just press the letter keys. For example, if the  
code is “win01,” press W to enter w, I to enter  
i, and so on. No need to figure out the  
numbers that correspond to the letters.  
KEY TERM Short codes (also known as short  
numbers) are brief, easy–to–remember  
telephone numbers and text codes used to  
send text and multimedia messages for  
voting, polling, contests, surveys, chat,  
games, and other applications. For more  
information on short text codes, visit  
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Receiving messages  
When your phone is turned on and is in an  
area of wireless coverage, you  
automatically receive new text messages.  
For multimedia messages, you can set  
your smartphone to automatically  
download new messages or to notify you  
that a message is ready to be downloaded  
(see Customizing your Messaging  
settings). You can also configure how your  
smartphone notifies you when a new  
message arrives (see Selecting Messaging  
alert tones).  
TIP When you receive a message, you can  
also press Send to call the sender.  
TIP If you have multiple alerts, the Alert dialog  
box displays all your pending alerts. Select an  
item’s description to jump to that item, or  
check the box to clear that item. To view all  
your pending alerts from any screen on your  
smartphone, press and hold Center on the  
5-way.  
The new message alert may include any of  
the following buttons:  
OK: Dismisses the alert and places the  
message in your Inbox.  
Reply: Opens Chat View, where you can  
reply with a text message. To send an  
MMS reply, select Add from Chat View.  
Using links in messages  
When you receive a text message that  
contains a telephone number, email  
address, or URL, you can dial the number,  
send an email message, or go to the web  
page immediately.  
Call Back: Dials the sender’s phone  
number.  
Go To Msg: Opens the message so you  
can view its full contents.  
1
Use the 5-way  
to select the phone  
number, email address, or URL (appears  
as underlined blue text).  
Delete: Moves the message from your  
Inbox to the Deleted folder.  
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2
Press Center  
.
Applications  
Sounds  
and selecting  
or Voice Memo  
.
Your smartphone automatically launches  
the appropriate application from the link.  
To save a picture, press Menu  
and select Save Picture from the  
Message menu. You can access  
saved pictures later by pressing  
Applications  
Pics&Videos  
Viewing/playing a multimedia message  
1
Press Applications  
Messaging.  
and select  
and selecting  
.
2
3
Select the message you want to view.  
To copy the text, use the stylus to  
highlight the text, press Menu  
select Edit, and then select Copy.  
If there are sounds or multiple slides,  
playback begins immediately.  
,
4
Do any of the following:  
To stop playback of a message, select  
Play/Stop.  
Use the onscreen controls to scroll to  
other slides and messages.  
To view message details, press  
Menu  
and select Message  
Details from the Message menu.  
To save a calendar or contact entry,  
open the message details. You can  
access saved entries later by pressing  
Applications  
Calendar  
and selecting  
or Contacts  
(depending on the type of entry you  
saved).  
To save a sound, press Menu  
and select Save Sound from the  
Message menu. You can access  
saved sounds later by pressing  
5
Select OK.  
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Arranging your messages  
1
2
Press Applications  
Messaging.  
and select  
You can rearrange the messages in any  
folder by using the Sort command.  
In the title bar, select the folder (for  
example, Inbox or Sent) with the  
messages you want to delete.  
1
Press Applications  
and select  
Messaging.  
3
4
5
Press Menu  
.
2
In the title bar, select the folder (for  
example, Inbox or Sent) you want to  
sort.  
Select Purge from the Message menu.  
Select the Purge pick list and then  
select an option.  
3
4
Press Menu  
.
6
Select OK.  
Select View and then select Sort by  
Name or Sort by Date.  
Chatting with Messaging  
You can send and receive text  
DID YOU KNOW  
?
messages even while you are on a phone call.  
This is easiest when using a hands-free device  
or the speakerphone.  
When you exchange more than one  
message with a single contact, the  
messages you exchange with that person  
are grouped into a chat session. When you  
select a chat session from your message  
list, the upper part of Chat View displays all  
messages you’ve exchanged with this  
contact, and the lower part provides an  
entry area.  
Deleting messages  
You can delete several messages at once  
from any folder by using the Purge  
command.  
TIP To delete an individual message, highlight  
it in the message list and then select Delete.  
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You can carry on multiple chats at the same  
time and easily switch between them,  
using the pick list at the top of the screen.  
3
4
Enter your message.  
TIP Pale gray text indicates that a message is  
pending or enroute.  
TIP To find a chat you had with someone, open  
your Messaging Inbox and select a chat  
session.  
Select Send.  
Customizing your Messaging settings  
1
2
Press Applications  
Messaging.  
and select  
1
Press Applications  
Messaging.  
and select  
Do one of the following:  
2
3
Press Menu  
.
Start a new chat: Select a message  
and reply to it.  
From the Options menu, select  
Preferences.  
4
On the Messages tab, set any of the  
following preferences for your individual  
messages:  
Continue an existing chat: Select a  
message that displays the Chat  
icon.  
New message: Set the default format  
for new messages: text or multimedia.  
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MMS Receipts: Set whether or not you  
want to receive a confirmation when an  
outgoing MMS message is delivered.  
Create chats from messages: Set  
when you want to group messages  
from the same person into a chat.  
Validity Period: Set how long you want  
an outgoing message to be valid.  
Show timestamps in chats: Set  
whether or not you want to see, next to  
each message, the local date and time  
the message was sent.  
Confirm message deletions: Set  
whether or not you want deletion  
confirmation prompts to appear.  
Display my name in chat window as:  
Enter the name you want to use as the  
label for your messages in Chat View.  
Privacy Mode (hide text): Set whether  
you want the body text to appear in the  
alert when you receive a new message,  
or you want to hide the text and be  
prompted to go to the message.  
Label color: Select a color to  
differentiate your messages from the  
senders messages while in Chat View.  
5
Select the Chat tab and set any of the  
following preferences for chat sessions:  
Use color for: Set whether you want  
both your name and message text in  
the selected label color, or only your  
name.  
6
Select the Network tab and set any of  
the following preferences for network  
connections:  
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Selecting Messaging alert tones  
Your smartphone includes a  
DID YOU KNOW  
?
silent alert that can vibrate even when the  
Ringer switch is set to Sound Off.  
1
Press Applications  
and select  
Messaging.  
2
3
Press Menu  
.
Select Options and then select Alerts.  
Automatically collect MMS  
messages: Set whether or not you  
want to download multimedia  
messages automatically.  
Network Configuration: Set your  
message retrieval preference:  
Automatic or Manual. If you select  
Manual, select Edit and enter the  
Verizon Wireless settings.  
NOTE We recommend that you do not  
change the Network Configuration  
settings.  
4
5
6
Select the Application pick list and  
select Messaging.  
Select the Volume pick list and select  
the volume level.  
7
Select OK.  
Select the Vibrate pick list and select  
when you want your smartphone to  
vibrate.  
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7
8
Select the Message Tone pick list and  
select a tone for incoming message  
alerts.  
The following icons show the message  
type and additional status info:  
A text message  
A chat session  
Check the boxes if you want to see  
onscreen alerts when a new message  
arrives and when a message you sent is  
received.  
A multimedia message that is ready  
for you to download  
9
Select Done.  
A multimedia message that is fully  
downloaded  
What are all those icons?  
TIP By default, the Messaging app shows the  
Inbox folder. To view a different folder, select  
the folder list in the title bar and select a  
different folder from the list.  
A multimedia message that is fully  
downloaded and contains sound  
A message that is waiting to be  
sent  
A receipt, which you requested,  
confirming delivery of the message  
The message descriptions in the Inbox,  
Outbox, and Sent folders show the  
message status:  
An outgoing message with an error  
Unread messages appear in bold.  
Read messages appear in plain text.  
DID YOU KNOW  
?
If you are outside a coverage  
area or if your phone is turned off, outgoing  
messages go into the Outbox. When you  
return to a coverage area or turn your phone  
on, your pending messages are automatically  
sent and transferred to the Sent folder.  
Urgent messages appear with a red  
exclamation point (!).  
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6
Your connections to the web  
and wireless devices  
You use the web for many things: driving directions, shopping,  
news, web-based email. Now, with the Verizon Wireless  
network and the built-in web browser, you can take the web  
with you almost anywhere.  
The built-in Bluetooth® feature of your Palm® Centro™  
smartphone helps you easily set up wireless connections to a  
number of devices, so you can enjoy the convenience of  
cable-free connectivity. You can also use your smartphone to  
connect your computer to the Internet and to share contacts or  
your favorite photos with other people.  
Benefits  
Carry the web with you  
Connect your computer to the  
Internet through your smartphone  
Store web pages for offline  
viewing  
Connect to Bluetooth headsets  
and car kits  
97  
       
In this chapter  
Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99  
Connecting your computer to the Internet through your smartphone  
107  
Connecting with Bluetooth® devices . . . . . . . . . . . . . . . . . . . . . . . . 113  
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left or right. You can also switch to Wide  
Page Mode if you like.  
Web browser  
The web browser on your smartphone  
provides quick and easy access to web  
pages. You can view most of the sites you  
use on your computer, including those with  
security and advanced features, such as  
JavaScript, SSL strong encryption, cookies,  
and frames. To browse the web, you must  
activate data services from Verizon  
Wireless.  
DID YOU KNOW  
?
You can send email from a  
web page on your smartphone. Email  
addresses appear as links on web pages.  
After you configure an email application on  
your smartphone, you can select an email  
address link to create a message to the  
selected address.  
1
Press Applications  
Web to open the web browser. If  
and select  
necessary, select Yes to turn on your  
phone, and Ye s to connect to the  
Internet.  
DID YOU KNOW  
?
The security certificates and  
128-bit Secure Sockets Layer (SSL) encryption  
let you visit secure websites, like those for  
banking and using email. Some secure sites  
also require specific browsers, so those may  
not work with your web browser.  
If you do not see either of these icons  
in the title bar, data services are  
not available in your current location and  
you cannot connect to the Internet.  
The web browser does not support plug-ins  
(such as Flash or Shockwave) or Java applets.  
2
Enter a web page address (URL) in the  
Address Bar and select Go.  
Viewing a web page  
NOTE If you browse to a secure web  
page, a lock icon appears in the Address  
Bar.  
To make viewing web pages on your  
smartphone a better experience, the web  
browser reformats web pages into a single  
column and resizes images. In this  
format—called Optimized Mode—you can  
see most of the content without scrolling  
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3
Do any of the following to navigate  
within the web page:  
4
Use the 5-way  
the following icons in the title bar:  
to access any of  
Goes to your home page.  
View a page in wide layout format (as  
on your computer): Press Menu  
select Options, and then select Wide  
Page Mode.  
,
Opens a dialog box where you  
can enter a web address or view  
a list of recently viewed web  
pages.  
Scroll through the page: In Optimized  
Mode (the default format) press Up  
Goes back in order through  
pages you viewed.  
or Down  
. In Wide Page Mode, use  
all buttons on the 5-way  
to scroll in  
Goes forward in order through  
pages you viewed.  
any direction.  
Follow a link to another web page: In  
Optimized Mode, highlight the link by  
Gets the latest version of the  
current web page. This is  
sometimes called refreshing the  
web page.  
pressing Left  
or Right and then  
press Center  
to go to the selected  
page. In Wide Page Mode, use the  
stylus to select a link.  
Opens a list where you can  
select Fast mode (no images or  
style sheets) or Normal mode  
(with images and style sheets).  
Submit a form: Enter the info and then  
select the onscreen button to submit  
the form. If the form doesn’t have an  
onscreen button, press Return  
.
Creating a bookmark  
With bookmarks, you can instantly access  
a web page without entering the address  
every time. The web browser can store up  
to 100 bookmarks or saved pages, allowing  
you to open your favorite web pages  
TIP To adjust the font size, open the Options  
menu and select Font. To fit more text on the  
screen, select Small. To make the text easier  
to read, select Large.  
quickly. Note that a bookmark is different  
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from a saved page and different from a  
favorite (see Deleting a favorite button).  
1
2
3
4
Go to the page you want to save.  
Press Menu  
.
Select Save Page from the Page menu.  
DID YOU KNOW  
?
The predefined bookmarks  
Select OK and then select OK again.  
take you to pages that are optimized for your  
smartphone.  
Viewing bookmarks or saved pages  
Bookmarks and saved pages both appear in  
Bookmarks View. Saved pages are  
indicated by a small triangle in the  
upper-right corner of the bookmark.  
1
2
3
Go to the page you want to bookmark.  
Press Menu  
.
Select Add Bookmark from the Page  
menu.  
4
5
Change the entries in the Name and  
Description fields.  
DID YOU KNOW  
?
You can make Bookmarks  
View the default view when you open the  
browser. Open the Options menu and select  
Preferences. Select the Start With pick list  
and select Bookmarks.  
Select OK and then select OK again.  
1
2
Select the Bookmarks View  
the web page toolbar.  
icon in  
Select the bookmark or saved page you  
want to view.  
TIP To go back to the last web page you  
viewed without selecting a bookmark, select  
Page View.  
Saving a page  
You can use the web browser to save a  
page for offline viewing, so you don’t need  
a wireless connection to view it later.  
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Editing or deleting a bookmark or saved  
page  
3
4
Enter a title for this page of bookmarks.  
Use the stylus to drag and drop a  
bookmark into the desired slot. Move a  
bookmark to a different page by  
1
2
In Bookmarks View, press Menu  
.
Select Edit Bookmarks from the  
dragging and dropping it onto one of the  
Bookmarks menu.  
Bookmark Page  
icons at the bottom  
3
Select the bookmark you want to edit or  
delete.  
of the screen.  
5
Select OK.  
TIP If you can’t edit, delete, or beam a  
bookmark, it is probably locked, and these  
actions are prohibited.  
Downloading files from a web page  
The web browser lets you download files  
that are recognized by one of the  
applications on your smartphone. When  
you download a file, you can open it in the  
application that recognizes the file. For  
example, if you download an MP3 file, you  
can listen to it later in the Pocket Tunes™  
application.  
4
5
Enter the desired changes or select  
Delete.  
Select OK.  
Arranging bookmarks and saved pages  
Bookmarks View has ten pages where you  
can store and arrange bookmarks and  
saved pages in a way that works for you.  
For example, you can store travel links on  
one bookmark page, stock links on another,  
and business links on a third page.  
If a file is not recognized by any application  
on your smartphone, you cannot open it on  
your smartphone. You can, however,  
download the file to an expansion card,  
transfer it to your computer using an  
expansion card reader (sold separately),  
and view it on your computer.  
1
2
In Bookmarks View, press Menu  
.
Select Edit Bookmarks from the  
You can download files such as new  
applications and choose to play or save  
Bookmarks menu.  
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music and video files in many popular  
formats—provided that the website  
permits the downloading of files.  
4
Select Yes.  
TIP You can also save an image from a web  
page by tapping and holding it with the stylus.  
Item  
Supported File Types  
JPG, WBMP, GIF, PNG  
MP4, 3G2, ASF, WMV  
MIDI, AAC, AAC+, MP3  
MP3, WMA  
Pictures  
Videos  
Ringtones  
Music  
Streaming files from a web page  
The web browser lets you stream files that  
are recognized by one of the applications  
on your smartphone. For example, you can  
choose to play music and video files in  
many popular formats (many popular  
formats, such as MP3, WMA, WMV).  
TIP You can also access software and other  
downloads using the Downloads bookmark.  
1
When the web browser recognizes  
streamed content on a web page, it  
1
2
Go to the page with the link to the file  
you want to download.  
displays a Play  
listen to the streamed content, select  
Play  
icon. To view or  
.
Do one of the following:  
In Optimized Mode, press Left or  
TIP When the web browser recognizes  
streamed content that is not supported by any  
of the applications on your smartphone, it  
displays a “Media type not supported”  
message.  
Right  
to highlight the link to the  
file, and then press Center  
.
In Wide Page Mode, tap the link with  
your stylus.  
3
If prompted, select what you want to do  
with the file: Play, Save To Device, or  
Save To Card.  
2
Once streaming begins, playback starts  
automatically. Use the following  
controls when viewing or listening:  
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Select  
to return to the web page  
5
6
Press Menu  
.
containing the streamed content.  
Select Edit and then select Paste.  
Select  
pause playback.  
or press Center  
to  
to  
DID YOU KNOW  
?
If the web browser does not  
recognize a phone number as dialable, you  
can copy the phone number (as text) and  
paste it into the Dial Pad (see Dialing from a  
web page or message).  
Select  
or press Center  
resume playback after pausing.  
A few seconds after playback begins,  
the toolbar is hidden and you can view  
the content on the full screen. Press  
Returning to recently viewed pages  
Up  
or Down  
to display the  
The History list stores the addresses of the  
last 100 pages you visited. Items in the  
History list are sorted chronologically.  
toolbar; press Up  
again to hide the toolbar again.  
or Down  
Press the Volume button on the side  
of your smartphone to adjust the  
volume.  
1
2
3
In Page View, press Menu  
.
Select History from the Page menu.  
Select the web page you want to load.  
Copying text from a web page  
You can copy text from a web page and  
paste it into other applications.  
Finding text on a web page  
1
2
In Page View, press Menu  
.
1
Use the stylus to highlight the text you  
want to copy.  
Select Find Text on Page from the  
Page menu.  
2
3
4
Press Menu  
.
3
4
Enter the text you want to find.  
Select Edit and then select Copy.  
Check or uncheck the Wrap Search box  
to indicate whether you want the search  
to wrap from the end of the page to the  
beginning when the end is reached.  
Go to the app in which you want to  
paste the text, and position the cursor  
where you want to paste the text.  
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6
5
Select Find to start the search.  
pick list to go to a previously viewed  
page or enter a URL directly from Page  
Customizing your web browser settings  
View.  
1
2
In Page View, press Menu  
.
4
Select General and set any of the  
following preferences:  
Select Options and then select  
Preferences.  
3
Select Page and set any of the following  
preferences:  
Auto-complete: Determines whether  
the web browser suggests text, based  
on your previous entries, when you  
begin entering info.  
Start With: Determines which view  
appears when you open the browser.  
Disable cookies: Determines whether  
websites can store personalized info on  
your smartphone. Some sites do not  
work properly if you select this option.  
Home Page: Sets the page that appears  
when you select  
.
Restore Default: Selects the original  
Disable JavaScript: Bypasses  
JavaScript elements on the web pages  
you view.  
home page, if you changed it.  
Show Address Bar: Sets whether the  
web address appears in Page View.  
When it is visible, you can select the  
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Tap and Drag: Determines whether  
dragging the stylus selects text or  
scrolls through the contents of the  
page.  
image by selecting the placeholder  
box on the web page.  
TIP Lots of pretty graphics slowing you down?  
Browse the web faster by enabling the Don’t  
download images! option.  
Normal mode/Fast mode: Determines  
whether a web page appears as  
designed (Normal mode) or with some  
of the items removed for faster display.  
Selecting Fast mode gives you the  
following options:  
5
Select Advanced and set any of the  
following preferences:  
Disable cascading style sheets:  
Sets whether style sheets are applied  
when you load a web page. When  
style sheets are disabled, pages  
download faster, but you may lose  
some of the formatting.  
KEY TERM Cascading Style Sheet (CSS)  
A file that governs design elements of a web  
page, such as its fonts, colors, and layout.  
Set memory limit for storing pages:  
Sets the amount of memory used for  
your cache. Pages are cached so that  
they load faster the next time you view  
them.  
Don’t download images! Sets  
whether images appear when you  
load a web page. If you select not to  
view images, you can still see any  
Cookies: Sets how much memory is  
being used by cookies. To free up this  
memory, select Clear Cookies.  
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Cache: Sets how much memory is  
from your computer. You can use either of  
the following methods:  
being used by your cache to store  
recent pages and history. To free up this  
memory, select Clear Cache.  
BroadbandAccess Connect: Lets you  
convert your smartphone into a wireless  
modem using Verizon Wireless’  
BroadbandAccess Connect software.  
See Using BroadbandAccess Connect  
to connect your computer to the  
Internet.  
Clear cache on exit: Sets whether the  
cache clears each time you exit the  
web browser.  
Set Proxy: Sets up a proxy server to  
access the Internet. If your connection  
requires a proxy server, please contact  
your Internet service provider or IT  
administrator for this information.  
Bluetooth connection: If your  
computer is enabled with Bluetooth  
wireless technology, you can set up  
your smartphone as a wireless modem  
using the built-in Bluetooth technology.  
See Connecting your computer to the  
Internet through your smartphone using  
Bluetooth.  
6
Select OK.  
Connecting your  
computer to the  
Internet through your  
smartphone  
Using BroadbandAccess Connect to  
connect your computer to the Internet  
The BroadbandAccess Connect service  
lets you convert your smartphone into a  
wireless modem so that you can access  
the Internet from your computer. You can  
set up BroadbandAccess Connect using  
the USB sync cable between your  
Dial-up networking (DUN) is the feature  
that converts your smartphone into a  
modem so that you can access the Internet  
smartphone and your Windows computer.  
If you have a Mac computer enabled with  
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Bluetooth® wireless technology, you can  
set up a wireless connection to use  
BroadbandAccess Connect using your  
smartphones built-in Bluetooth technology.  
5
6
Select the option to accept the License  
Agreement, and then click Next.  
Select whether you want to use  
VZAccess Manager with one  
smartphone only or with all  
The VZAccess Manager software helps you  
set up and manage your BroadbandAccess  
Connect connections.  
smartphones you use on this computer,  
and then select whether or not to create  
a desktop shortcut. Click Next.  
7
8
9
Select the folder where you want to  
store the VZAccess Manager  
application files, or select Next to  
accept the default location.  
TIP You may need to use a virtual private  
network (VPN) to access corporate email.  
Check with your system administrator and see  
Connecting to a VPN for more information.  
Select whether to do a Typical or a  
Custom installation (we recommend  
Typical), and then click Next to begin  
the installation process.  
Installing the VZAccess Manager software  
To use the BroadbandAccess Connect  
service, you must install the VZAccess  
Manager software on your computer.  
On the Installation Complete screen,  
click Finish.  
WINDOWS ONLY  
MAC ONLY  
1
2
Insert the Palm Software Installation CD  
into your computers CD drive.  
1
2
On your computer, go to  
On the Additional Resources screen,  
select Connect to the Internet with  
VZAccess Manager.  
Click the Download Now link, and  
follow the instructions to download the  
Mac version of the VZAccess Manager  
software.  
3
4
Follow the instructions to begin the  
installation.  
3
Follow the onscreen instructions to  
begin the installation.  
On the Welcome screen, click Next.  
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4
5
On the Welcome screen, click Next.  
Connecting your smartphone to your  
computer).  
Select the option to accept the License  
Agreement, and then click Next.  
2
3
4
Click the VZAccess Manager icon on  
your computer desktop.  
6
Select the device name for each device  
you want to use with VZAccess  
Manager, and then select whether or  
not to create a desktop shortcut. Click  
Next.  
Click the connection you want to use,  
such as BroadbandAccess.  
Click Connect.  
You can now use the BroadbandAccess  
Connect service to access the Internet  
from your computer.  
Getting help with VZAccess Manager  
software  
When the BroadbandAccess Connect  
service is on, you cannot use any of the  
wireless features on your smartphone that  
require a data connection, such as  
synchronizing, web browsing, and sending  
and receiving email and MMS messages.  
You can still use all the nonwireless  
features of your smartphone. To use the  
wireless features of your smartphone,  
terminate the BroadbandAccess Connect  
connection.  
You can learn how to use VZAccess  
Manager software from within the  
application itself.  
1
If you chose to install a desktop  
shortcut, click the VZAccess Manager  
icon on your desktop. Otherwise, use  
the Start menu on your Windows  
computer to navigate to and select the  
VZAccess Manager software.  
2
Click Help at the top of the screen and  
select a topic to learn more.  
If you choose to make a call when the  
Broadband Access Connect service is on,  
you automatically interrupt the  
BroadbandAccess Connect connection.  
When you receive a call in a  
Accessing the Internet using a  
BroadbandAccess Connect connection  
1
Connect your smartphone to your  
computer with the sync cable (see  
BroadbandAccess coverage area, the call  
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interrupts the BroadbandAccess Connect  
connection. In a NationalAccess coverage  
area, incoming calls go to voicemail.  
computer is ready to create a Bluetooth  
partnership. Check the documentation  
that came with your computer to find  
and change these settings.  
Terminating a BroadbandAccess Connect  
Internet session  
2
3
4
On your smartphone, press  
Applications  
Bluetooth  
and select  
1
On your computer, go to the VZAccess  
Manager window.  
.
Select Bluetooth On if it is not already  
selected, and then select Setup  
Devices.  
2
Click Disconnect.  
Connecting your computer to the Internet  
through your smartphone using  
Bluetooth  
Select Trusted Devices.  
The following procedures describe the  
process of setting up your smartphone as a  
wireless modem using the built-in  
Bluetooth technology.  
TIP If your computer is not enabled with  
Bluetooth wireless technology, you need to  
purchase a wireless Bluetooth adapter  
accessory for your computer to use this  
feature.  
5
Select Add Device. The discovery icon  
appears, indicating that the discovery  
process is active.  
6
7
Select the Show pick list and select  
Nearby devices.  
Creating a partnership between your  
smartphone and your computer  
If your computer doesn’t appear on the  
Discovery Results list, make sure that  
1
Make sure that your computers  
Bluetooth setting is on and that your  
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it’s ready to receive a connection  
wireless service provider may provide  
customized software programs that walk  
you through the DUN setup process. Check  
with your wireless service provider to see  
if such a program is available.  
request (see your computers  
documentation), and then select Find  
More on your smartphone to search  
again.  
8
Make up a passkey, enter it on the  
Bluetooth Security screen, and then  
select OK. The passkey can be up to  
16 numbers.  
Accessing the Internet using a Bluetooth  
DUN connection  
The steps for accessing the Internet on  
your computer may vary depending on your  
operating system and how Bluetooth  
wireless technology is set up on your  
computer—for example, whether  
Bluetooth technology is built into your  
computer or is added to your computer by  
an adapter. If you need additional info,  
check your computers documentation for  
how to set up Bluetooth technology to  
access the Internet using a DUN  
NOTE You need this passkey in the next  
step, so be sure to write it down exactly.  
We recommend that you use a passkey of  
16 numbers, where possible, to improve  
the security of your smartphone. The  
longer the passkey, the more difficult it is  
for the passkey to be deciphered.  
9
Enter the same passkey on your  
computer when prompted.  
connection.  
10 Select Done, and then select Done  
again to return to the Bluetooth screen.  
TIP You may need to use a virtual private  
network (VPN) to access corporate email.  
Check with your system administrator for  
more information.  
Setting up your computer for a  
Bluetooth® DUN connection  
Dial-up networking must be enabled or  
installed on your computer. Follow the  
instructions from the manufacturer of your  
Bluetooth adapter to enable DUN. Your  
BEFORE YOU BEGIN Verify that DUN is  
enabled on your computer. See the  
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documentation that came with your  
computer for details.  
6
Look for a network connection icon in  
the taskbar at the bottom of your  
computer screen to verify that you are  
connected.  
1
Open the Bluetooth application on your  
computer and let it locate the  
smartphone you paired it with in the  
previous procedure.  
DID YOU KNOW  
?
You can check the status of the  
connection by right-clicking the Bluetooth  
network icon in the taskbar.  
2
Double-click the icon or option  
representing your smartphone. Your  
computer connects to your smartphone  
and shows that DUN services are  
available.  
NOTE When a DUN connection is active,  
you cannot use data services on your  
smartphone. For example, you cannot  
browse the Web, or send or receive email  
messages. Also, any scheduled automatic  
email retrievals do not take place.  
Receiving or sending phone calls suspends  
the DUN session. The session resumes  
when the call is ended.  
3
4
Double-click the DUN icon.  
Enter your wireless service providers  
settings. Contact your wireless service  
provider if you don’t have these  
settings.  
5
Click Dial. Once the connection is  
successfully established, you can  
browse the Internet on your computer  
or download your email.  
Terminating a Bluetooth DUN Internet  
session  
It is important to end a Bluetooth DUN  
session after you finish using it. Ending the  
DUN session lets you use the wireless  
features of your smartphone that require a  
data connection, it frees up the Bluetooth  
feature so that you can connect to other  
TIP If you get a message asking whether you  
want your computer to remember the dial text  
for this connection, we recommend that you  
select Yes. This avoids errors and the  
inconvenience of entering the dial text for  
every session.  
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Bluetooth devices, and it optimizes battery trusted devices, your smartphone skips the  
life, too.  
discovery process and creates a secure link  
as long as the device is within range.  
Bluetooth range is up to 30 feet  
(10 meters), depending on environmental  
conditions, including obstacles, radio  
interference from nearby electronic  
equipment, and other factors.  
1
On your computer, right-click the icon or  
option representing your smartphone.  
2
Click Disconnect.  
Connecting with  
When you configure a hands-free device,  
as described previously in Connecting to a  
Bluetooth® hands-free device, the  
hands-free device automatically appears in  
your Trusted Devices list. Follow the steps  
in this section to add other devices to your  
Trusted Devices list, such as a friend’s  
handheld.  
Bluetooth® devices  
With the built-in Bluetooth wireless  
technology on your smartphone, you can  
connect to a number of Bluetooth devices,  
including a hands-free device such as a  
headset or car kit, a printer, or a GPS  
receiver, as well as to other smartphone  
smart devices and handhelds that are  
equipped with Bluetooth wireless  
technology. If your computer is enabled  
with Bluetooth wireless technology, you  
can also synchronize wirelessly or use your  
phone to connect your computer to the  
Internet.  
Requesting a connection with another  
Bluetooth device  
1
Press Applications  
Bluetooth  
Select Bluetooth On.  
and select  
.
2
You can create a list of Bluetooth devices  
that you trust to communicate with your  
smartphone. When communicating with  
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6
Select Add Device. The Discovery icon  
appears, indicating that the discovery  
process is active.  
7
8
Select the Show pick list and select  
Nearby devices.  
If the device you want to add doesn’t  
appear on the Discovery Results list,  
make sure that the other device is ready  
to receive a connection request (see the  
devices documentation), and then  
select Find More on your smartphone  
to search again.  
3
(Optional) Enter a device name that  
identifies your smartphone when it is  
discovered by other Bluetooth devices.  
9
Enter the same passkey on your  
smartphone and on the Bluetooth  
device, and select OK.  
NOTE Use the same device name for all  
your Bluetooth connections. If you change  
the device name, you need to re-create any  
partnerships you’ve already created.  
IMPORTANT Some Bluetooth devices  
have a predefined passkey. If your device  
has a predefined passkey, you can find it in  
the documentation for that device. Other  
devices provide a screen where you enter  
a passkey that you make up. In either case,  
you must use the same passkey on both  
your smartphone and the other Bluetooth  
device. We recommend that, where  
4
5
Select Setup Devices.  
Select Trusted Devices.  
possible, you make up a passkey of 16  
alphanumeric characters (letters and  
numerals only) to improve the security of  
your smartphone. The longer the passkey,  
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the more difficult it is for the passkey to be NOTE Use the same device name for all  
deciphered.  
your Bluetooth connections. If you change  
the device name, you need to re-create any  
partnerships you’ve already created.  
10 Select Done.  
Accepting a connection from another  
Bluetooth device  
4
Select the Visibility pick list and select  
one of the following:  
Visible: Enables Bluetooth devices that  
are not on your Trusted Devices list to  
request a connection with your  
smartphone. Your smartphone remains  
accessible to other devices until you  
turn this option off. After you’ve finished  
using this setting, remember to change  
it back to Hidden.  
TIP For the smartphone to be visible to  
Bluetooth devices, the Bluetooth setting must  
be set to On and visibility must be set to  
Visible or Temporary.  
1
2
Press Applications  
Bluetooth  
Select Bluetooth On.  
and select  
.
TIP Use the Visible option only when you need  
your smartphone to be accessible for an  
extended period of time. For short-term  
accessibility, use the Temporary option.  
Temporary: Enables Bluetooth devices  
that are not on your Trusted Devices list  
to request a connection with your  
smartphone during the next two  
minutes. Your smartphone reverts to  
the Hidden setting and becomes  
3
(Optional) Enter a device name that  
identifies your smartphone when it is  
discovered by other Bluetooth devices.  
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inaccessible to other devices after two  
minutes.  
devices provide a screen where you enter  
a passkey that you make up. In either case,  
you must use the same passkey on both  
your smartphone and the other Bluetooth  
device. We recommend that, where  
possible, you make up a passkey of 16  
alphanumeric characters (letters and  
numerals only) to improve the security of  
your smartphone. The longer the passkey,  
the more difficult it is for the passkey to be  
deciphered.  
Hidden: Allows only devices with which  
you have previously formed a  
partnership to request a connection  
with your smartphone. New devices  
cannot request a connection.  
5
Enter the same passkey on your  
smartphone and on the Bluetooth  
device.  
IMPORTANT Some Bluetooth devices,  
such as headsets and GPS receivers, have  
a predefined passkey. If your device has a  
predefined passkey, you can find it in the  
documentation for that device. Other  
6
(Optional) Check the Add to trusted  
device list box if you want to form a  
partnership with the requesting device.  
7
Select OK.  
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CHAPTER  
7
Your photos, videos, and  
music  
Do you have a wallet bulging with photos of friends, family,  
pets, and your most recent vacation?  
Are you tired of carrying both your MP3 player and your phone?  
Your Palm® Centrosmartphone solves both problems. You  
can keep your favorite photos—videos, too—right on your  
smartphone. And theres no need to carry an expensive MP3  
player; you can play music on your smartphone. Simply transfer  
songs onto your smartphone or an expansion card and then  
listen through your headphones (cards and headphones sold  
separately).  
Benefits  
Never be far from your favorite  
people, places, and songs  
No separate photo viewer, MP3, or  
CD player required  
Organize your photos, videos, and  
songs  
117  
         
In this chapter  
Camera and Camcorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119  
Pictures & Videos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123  
Pocket TunesTM Deluxe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128  
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7
is inserted). Otherwise, Camera stores  
pictures in the Palm album on your  
smartphone. To tell the two folders  
apart, look for a smartphone or card icon  
next to the folder name.  
Camera and  
Camcorder  
Your smartphone comes with an  
easy-to-use, built-in, 1.3-megapixel camera  
with 2x digital zoom. You can use the  
camera to take and view pictures and  
videos and send them to your friends and  
family. To add a personal touch to your  
smartphone, use your pictures as your  
wallpaper in the Phone applications Main  
View, and as caller ID images (see  
Assigning a caller ID photo for details).  
TIP The default camera resolution is SXGA  
(1280 x 1024). VGA (640 x 480) and QVGA  
(320 x 240) resolutions are also supported. To  
view these settings before you take a picture,  
press Menu.  
Taking a picture  
You can store pictures on your smartphone  
or on an expansion card.  
1
Press Applications  
Camera  
and select  
.
3
4
Find your subject in the screen on your  
smartphone (the lens is on the back of  
your smartphone).  
2
(Optional) To choose or create an album  
where your picture will be stored, select  
the name of the folder from the picklist  
on the right side of the camera bar.  
(Optional) To get a close-up of your  
subject, press Up  
to select 2x. Press  
Down  
to return to 1x.  
By default, the Camera application  
stores pictures you take in the Palm  
folder on your expansion card (if a card  
5
6
Press Center  
to capture the picture.  
Select any of the following icons:  
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TIP To add an audio caption later, open the  
picture in Pics&Videos and then select Audio  
Caption from the Photo menu.  
DID YOU KNOW  
?
You can personalize a picture.  
In Pics&Videos, open the Photo menu,  
select Draw on, and then use the drawing  
tools to add your own personal touch. When  
you save the picture, you can replace the  
original or save a copy.  
Save the picture in the location  
you selected in step 2.  
Recording a video  
You can store videos on your smartphone  
or on an expansion card.  
Delete the picture.  
Open the Messaging application  
with the picture attached. The  
receiving device must support  
picture messages.  
1
Press Applications  
Camcorder  
and select  
.
TIP The video recording screen displays the  
approximate recording time you have left  
based on the space available on your  
smartphone or expansion card. Actual  
recording time may vary depending on how  
fast you are moving, how many colors you are  
recording, and so on.  
Add a voice caption.  
2
(Optional) To choose or create an album  
where your video will be stored, select  
the name of the folder from the picklist  
on the right side of the camera bar.  
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By default, the Camcorder application  
stores pictures you take in the Palm  
folder on your expansion card (if a card  
is inserted). Otherwise, Camera stores  
pictures in the Palm album on your  
smartphone. To tell the two folders  
apart, look for a smartphone or card icon  
next to the folder name.  
5
6
After you finish recording, press  
Center again to stop.  
Select any of the following:  
Plays the video, so you can  
review it.  
Saves the video in the location  
you selected in step 2.  
Deletes the video.  
TIP The default camcorder resolution is CIF  
(352 x 288), and QCIF (176 x 144) is also  
supported. To view these settings before you  
capture a video, press Menu.  
Opens the Messaging application  
with the video attached. The  
receiving device must support  
video messages.  
3
4
Find your subject in the screen on your  
smartphone (the lens is on the back of  
your smartphone).  
Opens a dialog box where you  
can adjust the volume during  
playback.  
Press Center  
to start recording.  
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Microphone: (Videos only) Turns the  
microphone on and off so that you can  
record videos with or without sound.  
TIP During playback, tap and drag the  
progress indicator bar to jump to a different  
section of the video. Select Pause to pause  
video playback.  
Resolution: Sets the default size for  
newly captured pictures or videos.  
Customizing your Camera settings  
Date stamp: (Pictures only) Determines  
whether the date the picture is taken  
appears on your pictures.  
You can customize the built-in cameras  
settings for your smartphone.  
1
Press Applications  
and select  
Review photos/videos: Determines  
whether you can review pictures or  
videos before saving them and how  
quickly they are automatically saved.  
Camera  
or Camcorder .  
2
Press Menu  
. If you are in Camera  
View, the Photo Settings screen  
appears. If you are in Camcorder View,  
the Video Settings screen appears.  
Auto naming: Assigns a name to a  
series of pictures to be captured, such  
as Seattle001, Seattle002, and so on.  
3
Set any of the following preferences:  
Effects: Sets the color palette for the  
current picture or video. You cannot  
change an items palette after you take  
the picture or video.  
Prompt sound: (Pictures only) Sets the  
sound that plays before you take  
the picture.  
Shutter sound: Determines whether a  
sound plays when you take a picture.  
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1
2
Press Applications  
Pics&Videos  
and select  
.
Select the album that contains the  
picture you want to see.  
TIP To view an album from an expansion card,  
insert the card and select the album from the  
Album list. If the items on the card are not  
grouped into albums, select the card name  
from the list.  
4
Select Done.  
3
4
Select the picture you want to view.  
Press Right or Left to scroll to the  
next item in the album.  
Pictures & Videos  
DID YOU KNOW  
?
To see the outer edges of a  
Viewing a picture  
picture that may not be visible, use the stylus  
to tap and drag the picture in any direction.  
In addition to viewing the pictures you  
capture with the built-in camera, you can  
view pictures captured on many popular  
digital cameras or downloaded from the  
Internet. Your smartphone supports the  
following picture formats:  
5
6
If the picture has a voice caption, select  
to hear it.  
Tap the picture or press Center  
return to Thumbnail View.  
to  
JPG  
TIF  
TIP In Thumbnail View, you can group photos  
or videos to more easily locate them. Select  
one of the grouping options from the View  
menu.  
BMP  
GIF  
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Viewing a video  
4
5
Hold down Right  
or Left to seek  
within the current video, or press Right  
or Left to scroll to the next item in  
the album.  
In addition to viewing the videos you  
capture with the built-in camcorder, you  
can view videos captured on many popular  
digital cameras. You can also play the audio  
portion of multimedia files. Your  
Press Center  
View.  
to return to Thumbnail  
smartphone supports the following types  
of video files:  
DID YOU KNOW  
?
If you pause video playback  
and then close the video, the video starts  
where you left off the next time you play it.  
3GP (with H.263 video and AMR audio)  
3G2 (with MPEG-4 video and QCELP  
audio)  
Viewing a slide show  
1
Press Applications  
Pics&Videos  
Select the album you want to view.  
(Optional) Press Menu , select  
Options, and then select Auto-hide  
Toolbar Off if you want to see the  
toolbar.  
and select  
MP4 (with MPEG-4/H.264 video and  
MP3/AAC/AAC+ audio)  
.
2
3
MPG (with MPEG-1 video and MPEG-1  
audio)  
M4V (with MPEG-4/H.264 video and  
MP3/AAC/AAC+ audio)  
ASF (with MPEG-4 video and  
IMA-ADPCM audio)  
4
Press Space  
to start the slide  
show.  
AVI (with MJPEG video and PCM audio)  
1
Press Applications  
Pics&Videos  
and select  
.
2
3
Select the album that contains the video  
you want to see.  
Select the video you want to view.  
Playback begins automatically.  
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5
Press Center  
previous view.  
to return to the  
1
From the Album list, select the album  
that contains the picture(s) or video(s)  
you want to send.  
TIP To set slide show options such as  
background music and transitions, open the  
Album menu and select Slideshow Setting.  
Keep in mind that background music overrides  
audio captions when you’re running a slide  
show. Background music for a slide show also  
overrides any music that might be playing  
using the Pocket Tunes™ application on your  
smartphone.  
2
3
Select Send  
.
Select the pictures or videos to send, or  
select Select All to send the entire  
album. (A plus sign [+] appears next to  
selected items.)  
DID YOU KNOW  
?
You cannot send copyrighted  
pictures or videos that appear with a Lock icon  
in Thumbnail View or in the Picture list.  
Creating a new album  
4
Select Send.  
You can create albums to organize your  
pictures and videos.  
1
From the Album list, select Create New  
Album.  
2
3
Enter a name for the new album.  
From the pick list, select whether you  
want to create the album on your device  
or an expansion card.  
4
Select OK.  
5
Select how you want to send the  
picture or video: Messaging,  
Bluetooth, or Email.  
Sending pictures or videos  
You can send pictures or videos to an  
email address or to other devices that  
support picture and video messaging.  
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Copying a picture or video  
You can copy pictures or videos into  
another album. You can also copy pictures  
and videos between your smartphone and  
an expansion card.  
*
1
From the Album list, select the album  
that contains the picture(s) or video(s)  
you want to copy.  
2
3
Press Menu  
.
Select Copy to from the Photo (or  
Video) menu.  
*
Indicates that a picture is selected  
4
Select the pictures or videos you want  
to copy, or select Select All to copy the  
entire album. (A + appears next to  
selected items.)  
7
Select the Into album pick list and  
select the album you want to copy the  
selected items to.  
TIP If you want to copy the items to a new  
album, select New Album, enter a name for  
the album, and then select whether you want  
to create the album on your device or an  
expansion card. Select OK.  
5
6
Select Copy.  
Select the Copy items to pick list and  
select whether you want to copy the  
selected items to your device or to an  
expansion card.  
8
Select Copy.  
TIP You can also move pictures and videos  
between albums. Open the Photo (or Video)  
menu and select Move to. The remaining  
steps are the same as those for copying  
pictures, but use the Move commands  
instead of the Copy commands.  
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Organizing the contents of an album  
3
4
Select Options and then select Save as  
Wallpaper.  
1
2
3
Open the album you want to organize.  
Press Menu  
When the confirmation message  
appears, confirm by selecting Ye s , or  
decline by selecting No.  
.
Select Album and then select Add to  
album or Remove from album.  
4
5
Select the pictures or videos to add or  
remove, or select Select All to add or  
remove the entire album. (A plus sign  
indicates that you want to add the item.  
An X indicates that you want to remove  
the item.)  
Adding a picture to a contact entry  
1
Display the picture you want to add to a  
contact.  
2
3
Press Menu  
.
Select Options and then select Save as  
Contact.  
Select Add or Remove.  
4
Select the contact you want to add this  
picture to.  
DID YOU KNOW  
?
You can also open the Album  
list from Camera or Camcorder applications by  
selecting the icon in the lower-left corner.  
Rotating a picture  
TIP To change the name, add a caption, or  
view other picture or video information,  
highlight (or open) the item, open the Photo  
(or Video) menu, and select Details.  
1
2
3
4
Display the picture you want to rotate.  
Press Menu  
.
Select Rotate from the Photo menu.  
Select the orientation.  
Saving a picture as wallpaper  
You can select a picture to use as wallpaper  
for the Phone applications Main View.  
Deleting a picture or video  
1
Open the album that contains the  
picture(s) or video(s) you want to delete.  
1
Display the picture you want to save as  
wallpaper.  
2
Press Menu  
.
2
Press Menu  
.
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3
4
Select Delete from the Photo (or  
Video) menu.  
On a Windows computer, you can view  
and edit synchronized pictures and videos  
in the Palm Media desktop application.  
Open Palm® Desktop software and click  
the Media icon. You can refer to the  
Palm Desktop Online Help for information  
about using the Palm Media desktop  
application.  
Select the pictures or videos that you  
want to delete, or select Select All to  
delete the entire album. (An X appears  
next to selected items.)  
5
6
Select Delete.  
Select Delete to confirm the deletion.  
TIP You can also highlight a picture or video in  
Thumbnail View and then press Backspace to  
delete the highlighted item.  
Pocket TunesTM  
Deluxe  
Viewing pictures and videos on your  
computer  
You can listen to music through the  
speaker on the back of your smartphone or  
through a stereo headset or headphones  
(stereo headphone adapter or 2.5mm  
stereo headphone or headset required,  
sold separately). To listen to music on your  
smartphone, transfer the music files to  
your smartphone or an expansion card.  
After you transfer the music files, you can  
play them using Pocket Tunes™ Deluxe on  
your smartphone.  
When you synchronize your smartphone,  
your pictures and videos are copied to your  
desktop computer. You can view pictures in  
JPG format and videos in MPEG-4 format  
(3G2 file extension). You can email them to  
friends using your desktop email  
application.  
BEFORE YOU BEGIN To use your  
computer to view and edit videos you  
captured on your smartphone, you must  
first install QuickTime from the Palm  
Software Installation CD.  
Pocket Tunes Deluxe supports MP3, WMA,  
Protected WMA, AAC, and AAC+ files; you  
can transfer these file types to your device.  
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For more information about Pocket Tunes  
en/.  
1
2
Connect your smartphone to your  
computer with the USB sync cable.  
On your smartphone, press  
Applications  
pTunes  
and select  
DID YOU KNOW  
?
If a call comes in when you’re  
.
listening to music, you can take the call and  
the music pauses automatically. After you  
finish the call, the music starts again.  
3
4
If you are transferring files from a Mac,  
insert an expansion card into your  
smartphone. This step is optional for  
Windows users.  
Transferring music files from your  
computer  
Do one of the following:  
Windows: Open Windows Media  
Player on your computer. On the Sync  
tab, select Set Up Sync. Select Finish.  
In the Sync tab, select the files and  
playlists you want to sync manually.  
Select Start Sync. The files are  
If your files are already on your computers  
hard drive, you just need to transfer them  
onto your smartphone using Windows  
Media Player.  
If an expansion card is inserted into your  
smartphone, Windows Media Player  
copies the files to the expansion card. If  
you don’t have an expansion card inserted,  
the files are copied to your smartphone.  
transferred to your smartphone.  
NOTE Do not press the sync button on  
your cable. Windows Media Player  
transfers the files, so theres no need to do  
anything.  
BEFORE YOU BEGIN If you sync your  
smartphone with a Mac, you need to  
transfer music files onto a microSD  
expansion card (sold separately). You  
cannot transfer files from your Mac directly  
onto your smartphone.  
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Mac: Drag and drop the files onto the  
Send To Device droplet in the Palm  
folder. Select your device name, the file  
name, and the destination (card). Click  
OK. Synchronize your smartphone with  
your computer. Be patient; transferring  
music to an expansion card can take  
several minutes.  
WINDOWS ONLY  
1
2
On your computer, open Windows  
Media Player.  
Insert the music CD into your  
computers CD drive.  
3
4
5
Select the Rip tab.  
Select Rip Music.  
Transfer files to your smartphone as  
described in Transferring music files  
from your computer.  
MAC ONLY  
1
2
On your Mac, open iTunes.  
TIP You can also use a card reader accessory  
(sold separately) to transfer music files from  
your computer to your expansion card. Create  
a Music_Audio folder in the root directory of  
the card, and store your music files in this  
folder.  
Insert the music CD into the CD drive  
on your Mac.  
3
4
Click the Import button in the  
upper-right corner of the iTunes window.  
When the songs have been imported,  
click the Eject Disk button in the  
lower-right corner of the iTunes window.  
Transferring music from a CD to your  
smartphone  
5
Transfer the files to your smartphone as  
described in Transferring music files  
from your computer.  
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Listening to music on your smartphone  
Pause: Pauses playback.  
CAUTION Protect your hearing. Listening  
to this device at full volume for a long  
period of time can damage your hearing.  
DID YOU KNOW  
?
You can also press Space to  
pause and resume playback, as well as use  
the 5-way to navigate among songs or pause  
and resume playback.  
1
Make sure the Ringer switch is set to  
Sound On . See Silencing sounds  
NOTE To adjust the volume during  
playback, press the Volume button on the  
side of your smartphone.  
for more information.  
2
Press Applications  
and select  
pTunes  
.
TIP You can change the settings on your  
smartphone so that pressing and holding the  
Side button opens Pocket Tunes Deluxe. See  
Reassigning buttons for details.  
1
3
Use the 5-way  
the following icons:  
to access any of  
5
6
2
3
4
Play: Plays or resumes playback of  
the current song.  
Next song: Plays the next song.  
1
2
3
4
5
6
Progress indicator  
Choose song  
Previous song  
Play/Pause  
Volume  
Next song  
Previous song: Plays the previous  
song.  
Choose song: Displays a list of  
songs to choose from.  
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Pocket Tunes Deluxe continues playing  
until it reaches the end of your list or until  
7
To add more songs, select Add Song.  
Select the songs you want to include on  
the playlist and then select OK.  
you select Pause  
. Music continues to  
play even if you switch to another  
application or turn off your screen. If you  
want to stop playing music when you exit  
Pocket Tunes Deluxe, open the Prefs  
menu, select Background Prefs, uncheck  
the Enable background play box, and  
then select OK.  
Creating a playlist  
If you want to play a group of songs in a  
particular order, you can create a playlist.  
8
Select Save List.  
TIP To play songs from a playlist, open Pocket  
Tunes, select the Choose Songs icon, and  
then select Playlists. Select the playlist you  
want to play, and then select All.  
1
Press Applications  
pTunes  
Press Menu  
and select  
.
2
3
.
Select Actions and then select Manage  
Playlists.  
Editing a playlist  
4
5
Select New and then enter a name for  
the playlist.  
1
Press Applications  
pTunes  
Press Menu  
and select  
.
Select a category that contains the song  
you want to add to your playlist, then  
find the particular song.  
2
3
.
Select Actions and then select Manage  
Playlists.  
6
Select OK to add the song to the  
playlist.  
4
Highlight a playlist and then select Edit.  
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5
Do any of the following:  
To move a song up or down one slot,  
select a song and then select Up or  
Down.  
To delete a song from the playlist,  
select the song and then select  
Remove.  
6
Select Save List.  
To add a song, select Add Song,  
select the songs you want to add, and  
then select OK.  
TIP To delete a playlist, select Manage  
Playlists from the Actions menu, select the  
playlist, and then select Delete. Select Yes to  
confirm the deletion.  
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CHAPTER  
8
Your personal information  
organizer  
Say good-bye to paper calendars and throw away those  
scribbled to-do lists. Your Palm® Centrosmartphone is all you  
need to organize your personal information and keep it with you  
wherever you go.  
You never lose your information, even if your battery is  
completely drained. All your personal info is backed up each  
time you synchronize, and your info is kept private when you  
use the security features on your smartphone. Also, you can  
easily share info with others electronically.  
Benefits  
Track current, future, and past  
appointments  
Set reminders for appointments,  
birthdays, important tasks, and  
more  
Make to-do lists that get done  
Before you call your friend in  
London, check the time  
135  
   
In this chapter  
Calendar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137  
World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144  
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146  
Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R  
8
overdue or due today. If theres room,  
Agenda View also lists events on future  
dates.  
Calendar  
Calendar is a powerful organizer application  
that helps you manage your schedule. You  
can view your calendar by day, week, or  
month, or as an agenda list that combines  
your Tasks list and email notifications with  
your appointments. Schedule repeating  
meetings or a block of vacation time by  
creating an event that repeats at an interval  
you specify. Color-code your appointments  
by category and add notes with helpful  
information.  
Day View: Shows your daily schedule one  
day at a time.  
Week View: Shows your schedule for an  
entire week. The time frames are based on  
the Start Time and End Time settings in  
Calendar Preferences.  
Month View: Shows your schedule for a  
whole month.  
In most Calendar views, you can do the  
following:  
DID YOU KNOW  
?
If your company uses  
Open the Options menu and select  
Year View to view a calendar for an  
entire year.  
Microsoft Exchange Server 2003 or later, or a  
Wireless Sync server, you may be able to  
wirelessly synchronize Calendar events  
directly with the server. See The Wireless  
Sync application for information.  
Use Left or Right to go to another  
day, week, month, or year—based on  
the current view. (Not available in  
Agenda View.)  
Displaying your calendar  
Select Go To and then select a date  
from the calendar. (Not available in  
Agenda View.)  
Press Calendar  
through the various views:  
repeatedly to cycle  
Agenda View: Shows your daily schedule,  
the number of unread email messages,  
and any items on your Tasks list that are  
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Creating an event  
6
To assign a time zone to the event,  
select the Time Zone pick list and  
select a city in the time zone you want.  
1
Press Calendar  
until Day View  
appears.  
7
8
Select OK.  
2
Select Go To and then select the  
desired day.  
Enter a description for the event.  
1
2
Adding time zone information to events  
IMPORTANT If you sync with  
Palm Desktop software, do not add time  
zones to your events. Palm Desktop does  
not support time zones.  
If you use Microsoft Outlook, you can use  
the time zone feature, but you must install  
the conduit that came with your  
smartphone (or a subsequent update) on all  
the computers with which you sync your  
smartphone. Chapura PocketMirror and  
other earlier Microsoft Outlook conduits do  
not support time zones.  
1
2
Selected date in Day View  
Selected day  
3
4
Select New.  
To automatically assign a time zone to your  
events, open the Options menu, select  
Preferences, and check the New events  
use time zones box. All your new events  
will be assigned to your local time zone  
(existing events aren’t affected), and you  
Using the keyboard, enter a starting  
hour and minute for the event, such as  
545 for 5:45.  
5
Select the End Time box and enter the  
ending hour and minute for the event.  
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can change the time zone setting for  
individual events.  
If you want your events with time zones to  
stay at the same time in Calendar  
1
2
regardless of the time zone you are in, go  
to the Preferences app and select Date &  
Time. Select the Automatically set pick  
list, and select Date and time. If you select  
Date, time and time zone, the event time  
shifts if you travel to a different time zone.  
See Setting the date and time for  
1
2
Type of time units  
Number of time units  
information.  
Creating an untimed event  
Adding an alarm to an event  
An untimed event, such as a holiday or  
deadline, does not occur at a particular  
time.  
1
2
3
In Calendar, select the event.  
Select Details.  
Check the Alarm box and select the  
number of minutes, hours, or days  
before the event you would like to  
receive the alarm.  
1
Press Calendar  
until you are in  
Day View.  
2
Press Left or Right  
to go to the  
4
Select OK.  
date of the event.  
3
4
Make sure no times are highlighted.  
TIP The alarm for untimed events is defined by  
minutes, days, or hours before midnight of the  
date of the event.  
Begin typing a description of the event.  
The text appears onscreen, next to a  
diamond.  
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4
Select OK.  
Scheduling a repeating event  
TIP To enter a birthday or anniversary, add this  
info to the person’s Contacts entry and it  
automatically appears in your Calendar.  
*
TIP To enter a holiday, create an untimed  
event. Then, from the Details screen, select  
Every year as the repeat interval.  
1
2
3
Create an event, and then select it.  
Select Details.  
Select the Repeat pick list, and then  
select a repeat interval. If the interval  
you need doesn’t appear on the list,  
select Other to define a custom  
interval.  
*
Icon indicates a repeating event  
DID YOU KNOW  
?
If you sync with Microsoft  
Outlook and your events include other people,  
a With field appears in the Details dialog box  
and your attendee info appears in this field  
after you sync.  
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Color-coding your schedule  
Changing or deleting an event  
Use color-coding to quickly spot various  
types of events. For example, make  
appointments with family green,  
co-workers blue, and friends red. Follow  
these steps to create a category and  
assign it a color code.  
1
Select the event you want to edit or  
delete.  
2
3
Select Details.  
In addition to the settings covered  
earlier in this chapter, you can also  
change any of the following settings:  
1
In Day View, select an event description  
or select an empty time slot.  
Date and Time: Displays when the  
event takes place. Change these  
settings to reschedule the event.  
2
3
Select Details.  
Select the Category pick list and select  
Edit Categories.  
Location: Provides a description of  
where the event takes place.  
4
Do one of the following:  
Category: Sets the color-coded  
category for this event.  
To create a new category, select New  
and then enter a category name.  
Note  
: Provides space for you to  
To add a color to an existing category,  
select a category and select Edit.  
enter additional text.  
Delete: Removes the event from your  
calendar.  
5
6
7
Select the color you want to give this  
category, and then select OK.  
(Optional) Repeat steps 4 and 5 to add  
or edit more categories.  
4
Select OK.  
TIP To save memory, you can purge your old  
events. Open the Record menu and select  
Purge. Select the Delete events older than  
pick list and select a time frame. Select OK.  
Select OK two more times.  
Now that the categories are set up with  
colors, you can assign categories to  
your events to color-code them. See the  
next section for details.  
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Customizing display options for your  
calendar  
1
2
Press Menu  
.
Select Options and then select Display  
Options.  
3
4
Select the Default View pick list and  
select the view you want to see when  
you open Calendar.  
Select Agenda and set any of the  
following options:  
5
Select Day and set any of the following  
options:  
Show Due Tasks: The tasks that are  
due today and the tasks that are  
overdue appear in Agenda View.  
Show Category List: The Category pick  
list appears in Day View.  
Show Time Bars: The time bars appear  
in Day View to show the duration of an  
event and to illustrate event conflicts.  
Show Messages: The number of read  
and unread email messages is displayed  
in Agenda View.  
Compress Day View: When this box is  
unchecked, all time slots appear on the  
screen. When this box is checked, start  
and end times appear for each event,  
but blank time slots near the bottom of  
the screen disappear to minimize  
scrolling.  
Background: A favorite photo becomes  
the Agenda View background. Check  
the Background box, select the image  
placeholder, and then select a photo.  
Adjust the fade setting so that the text  
is easy to read against the photo.  
Show Category Column: The  
color-coded category marker appears  
between the time and the description to  
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indicate under which category the event  
is filed.  
7
Select OK.  
Selecting alarm tones  
6
Select Month and set any of the  
following options:  
1
2
Press Menu  
.
Select Options and then select Sound  
Show Category List: The Category pick  
list appears in Month View.  
Preferences.  
3
4
5
Select the Application pick list and  
select Calendar.  
Timed Events: The events that are  
scheduled for a specific time appear in  
Month View.  
Select the Volume pick list and select  
the volume level.  
Untimed Events: The events that are  
scheduled for a specific date but not a  
specific time appear in Month View.  
Select the Vibrate pick list and select  
when you want your smartphone to  
vibrate for an event alarm.  
Daily Repeating Events: The events  
that repeat every day appear in Month  
View.  
6
Select tones from any of the following  
pick lists:  
Alarm Sound: The tone that plays the  
first time your alarm goes off.  
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Reminder Sound: The tone that plays if  
an alarm is not acknowledged and  
the alarm repeats itself.  
7
Select Done.  
TIP You can also record sounds and use them  
as alarms. In Preferences, select Sound &  
Alerts and then select Manage.  
Repeat: The number of times the alarm  
repeats itself if the alarm is not  
acknowledged.  
To record a sound, select New.  
To play a sound, select it and press Center on  
Default Alarm: A default amount of  
time before the event for which the  
alarm goes off.  
the 5-way.  
To delete a sound, select it and press  
Backspace.  
To send a sound, select it and then select  
Send.  
DID YOU KNOW  
?
Your smartphone includes a  
silent alarm that can vibrate even when the  
Ringer switch is set to Sound Off.  
World Clock  
World Clock displays the day and time in  
three cities anywhere around the globe.  
Whether you’re traveling or staying home,  
its easy to keep track of the best time to  
reach your business associates, friends,  
and family in faraway places.  
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Selecting cities  
Whatever city's time appears above the  
world map is the system time for your  
device, including for all events in your  
Calendar. Be sure this city is always located  
in the time zone where you're currently  
located.  
TIP If you did not select the option to get the  
date and time from the mobile network, you  
can set the city at the top of the screen to a  
fixed location.  
DID YOU KNOW  
?
You can run your stylus over  
the map to see the time in other cities. The  
shadow over the map represents nighttime  
moving across the globe.  
Below the world map, you can view the  
time in two other cities.  
TIP World Clock does not automatically update  
the system time for daylight-saving time. To  
change the Daylight Savings Time setting, see  
Setting the date and time.  
TIP If you travel a lot, you may want to select  
your home city as one of these two cities, so  
that you always know what time it is at home.  
Adding cities  
If the city you want to display is not in the  
predefined list, you can add it.  
1
2
Press Applications  
World Clock  
and select  
.
1
Select a City pick list and select Edit  
Select one of the City pick lists and  
then select a city in the time zone you  
want to track.  
List at the end of the list.  
2
3
Select Add.  
Select a location in the same time zone  
as the city you want to add, and then  
select OK.  
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4
5
Enter the name of the city.  
3
Select OK.  
(Optional) Select Location to adjust the  
latitude and longitude for the location,  
either by moving the cross hairs on the  
map, or by entering the coordinates.  
Then select OK.  
TIP To customize the alarm sound and volume,  
open the Options menu and select Alarm  
Preferences.  
TIP Make sure the Ringer switch is set to  
Sound On, so that you can hear the alarm.  
6
7
If the city is not on daylight-saving time,  
uncheck this box. If daylight-saving time  
is observed, enter Start and End dates.  
Tasks  
Select OK and then select Done.  
Setting an alarm  
You can use Tasks to remind you of tasks  
you need to complete and to keep a record  
of when you finish tasks.  
The next time you travel, don’t rely on a  
hotel alarm clock to get you to that  
important meeting. Use your smartphone  
instead. World Clock includes a built-in  
alarm feature that you can use as a travel  
alarm.  
Adding a task  
1
Press Applications  
Tas ks  
Select New to create a new task.  
and select  
.
1
2
Select Off in the upper-right corner.  
2
Select the time you want the alarm to  
sound.  
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3
Enter a description of the task. The text  
can be longer than one line.  
Due Date: Select the Due Date pick list  
and select a due date for the task.  
Setting task priority, due date, and other  
details  
TIP If you turn on the Show Due Dates option  
in the Tasks Preferences screen, you can  
select the due date in the Tasks list to set a  
new date.  
The Details dialog box enables you to  
assign a priority level, due date, category,  
privacy flag, and other details for each task.  
Alarm: Set an alarm for this task.  
1
Select the task to which you want to  
assign details.  
Repeat: Indicate whether the task  
occurs at regular intervals and how  
often it repeats. When you check off a  
repeating task, the next instance of this  
task automatically appears in your task  
list.  
2
3
Select Details.  
Set any of the following:  
Priority: Select the priority number for  
this task (1 is the most important). Later  
you can arrange your tasks based on the  
importance of each task.  
Private: Check this box to mark this  
task private. See Working with private  
entries for additional information.  
TIP You can also select the priority from the  
Tasks list by selecting the number next to a  
task and then selecting a priority level.  
: Select this button to enter  
additional text that you want to  
associate with the task.  
Category: Assign the task to a specific  
category.  
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8
4
Select OK.  
TIP If you accidentally check off a task and  
need to uncheck it, highlight the task again  
and press Center on the 5-way to uncheck it.  
TIP Press Menu to access other features such  
as importing phone numbers into the Tasks  
list.  
TIP You can set Tasks to record the date that  
you completed a task, and you can select to  
show or hide completed tasks. Completed  
tasks remain in the memory of your  
Checking off a task  
1
2
Select the task you want to check off.  
Press Center or tap the check box  
to check off the task.  
smartphone until you purge them.  
DID YOU KNOW  
?
Overdue tasks have an  
exclamation point (!) next to the due date.  
Organizing your tasks  
In the Tasks list, select one of these  
options:  
All: Displays all your tasks.  
Date: Displays tasks that are due in a  
specific time frame. With Date selected,  
press Down  
to select the pick list, and  
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then press Center  
to see the various  
options: Due Today, Last 7 Days, Next 7  
Days, or Past Due.  
Category: Displays tasks that are assigned  
to the selected category. Select the  
Category pick list to select a different  
category.  
Deleting a task  
1
2
3
Select the task you want to delete.  
Press Menu  
.
Select Delete Task from the Record  
menu.  
4
Select OK.  
TIP To save memory, you can purge all  
completed tasks. Open the Record menu and  
select Purge. Select OK.  
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Customizing Tasks  
Show Completed Tasks: Displays  
tasks you’ve checked off.  
The Tasks Preferences screen enables you  
to control the appearance of the Tasks list  
screen.  
Record Completion Date: Replaces  
the due date with the completion date  
when you complete (check off) the task.  
1
In the Tasks list screen, press  
Menu  
.
Show Due Dates: Displays task due  
dates and inserts an exclamation point  
(!) next to overdue tasks.  
Show Priorities: Displays the priority  
setting for each task.  
Show Categories: Displays the  
category for each task.  
Alarm Sound: Sets the sound for the  
alarms you assign to your tasks.  
2
3
Select Options and then select  
Preferences.  
4
Select OK.  
Set any of the following preferences:  
DID YOU KNOW  
?
You can display your tasks in  
Sort by: Indicates the order in which  
your tasks appear in the list.  
Agenda View of your calendar. See  
Customizing display options for your calendar  
for details.  
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CHAPTER  
9
Your memos and documents  
With its ability to store large amounts of important information, your  
Palm® Centrosmartphone lets you take your office with  
you—including your Microsoft Office and PDF files. You can keep  
updated copies of the files on both your smartphone and your  
computer so that you can work on them anytime.  
Leave your note pad and voice recorder at home. Use Memos to type  
notes. Use Voice Memo to record notes, agenda items, and other  
important thoughts, and play them back, right on your smartphone. You  
can even send your notes and voice memos to a friend or colleague by  
attaching them to an email or multimedia message.  
Benefits  
Manage Word, Excel®, PowerPoint,  
Capture thoughts on the fly  
and PDF files on your smartphone  
Improve productivity by taking  
important docs, spreadsheets, and  
presentations with you  
151  
       
In this chapter  
Documents To Go® Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . 153  
Memos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155  
Voice Memo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156  
Y O U R M E M O S A N D D O C U M E N T S  
9
Office 2007, go to dataviz.com (additional  
fees may apply).  
Documents To Go®  
Professional  
If you install the Documents To Go desktop  
software (from the Palm Software  
NOTE The Palm Software Installation CD  
includes the software from DataViz. On  
your smartphone, the companion for  
Documents To Go is named Documents  
and its already installed on your  
smartphone.  
Installation CD), you can use Documents  
To Go to transfer files from your computer  
to your smartphone when you synchronize.  
Here are a few more examples of what you  
can do with Documents:  
Send email attachments in Word, Excel,  
PowerPoint, and Acrobat file formats  
(DOC, XLS, PPT, and PDF).  
With the Documents application, you can  
take your important office info with you.  
You can carry, create, view, and edit  
Microsoft Word and Excel files directly on  
your smartphone. You can also view, carry,  
and manage PowerPoint and PDF files. For  
example, you can open email attachments,  
files you download with the web browser,  
and files stored on an expansion card—as  
long as the files are in a supported format.  
Download and view Word, Excel,  
PowerPoint, and Acrobat files (DOC,  
XLS, PPT, and PDF).  
Create or edit a Word-compatible  
document or Excel-compatible  
spreadsheet on your smartphone, and  
then save it in the native DOC or XLS  
format.  
NOTE The version of Documents To Go  
that comes with your smartphone supports  
viewing of Microsoft Office 2007  
documents. To edit Office 2007 files on  
your smartphone, however, you must save  
the files in Office 2003 format. For  
Create a PowerPoint presentation on  
your computer, use the Documents To  
Go desktop application to optimize the  
file for your smartphone, and then sync  
the file onto your smartphone to view it  
on the go.  
information about an upgrade that supports  
D O C U M E N T S T O G O ® P R O F E S S I O N A L  
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9
NOTE The Documents application does  
not support some editing functions, such  
as multiple font sizes and spell checking.  
TIP For more info on the Documents  
application on your smartphone, go to  
dataviz.com. If you installed the desktop  
application from the Palm Software  
Installation CD, you can also click the  
Documents To Go icon on your computer,  
and then click Help.  
2
Select the document you want from the  
list.  
TIP Install the Files application from the Palm  
Software Installation CD to easily browse and  
manage files on an expansion card.  
After you download or detach an Office file  
on your smartphone, you can save it.  
1
2
3
Open the downloaded file, press  
Opening a document  
Menu  
and select Save As from the  
1
Press Applications  
Documents  
and select  
File menu.  
.
Rename the file and select the location  
where you want to store the file: your  
smartphone or an expansion card.  
Select OK.  
Later, go to Documents to open the file  
again.  
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Memos  
Memos are a great way to store notes on  
your smartphone.  
DID YOU KNOW  
?
Each memo can include 4,096  
characters of text.  
Creating a memo  
TIP You can assign categories to your memos.  
Open the memo you want to change, select  
the category pick list at the top of the screen,  
and select a category.  
1
2
3
Press Applications  
Memos  
and select  
.
Enter the text you want to appear in the  
memo.  
Deleting a memo  
Select Done.  
1
2
3
Open the memo you want to delete.  
Press Menu  
.
Select Delete Memo from the Record  
menu.  
4
Select OK.  
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9
5
(Optional) Enter a title for the memo.  
Voice Memo  
TIP If you need to pause while recording,  
press and hold Center on the 5-way. Release  
the button to resume recording.  
Voice Memo provides a place for you to  
record and play back notes and other  
important thoughts directly on your  
smartphone.  
DID YOU KNOW  
?
You can use a voice memo as  
a ringtone. Highlight the voice memo in the  
list, open the Voice Memo menu, and then  
select Copy to Ringtone.  
Creating a voice memo  
When recording a voice memo, hold your  
smartphone with the screen facing you  
while you’re speaking.  
Listening to a voice memo  
1
Press Applications  
Voice Memo  
and select  
.
1
Press Power/End to turn on your  
smartphone, and then press and hold  
the Side button.  
2
In the Voice Memo list, navigate to the  
voice memo title and then press  
Center  
to select it. The voice memo  
2
3
4
When the Recording message appears,  
begin speaking.  
begins to play.  
When you finish recording, release the  
Side button.  
(Optional) Enter a title for the memo.  
The memo is automatically saved to  
your smartphone.  
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3
Press Center  
to pause or stop  
playback.  
TIP To adjust the volume level, press the  
Volume button on the side of your  
smartphone.  
TIP To change a voice memo title, open the  
Voice Memo menu and select Rename  
Memo.  
DID YOU KNOW  
?
You can send a voice memo in  
an email or MMS message (see the  
documentation for your email application, or  
Creating and sending a text message). You  
can also use Bluetooth® wireless technology  
to send a voice memo to a nearby Bluetooth  
device (see Sending info over a Bluetooth®  
wireless connection).  
V O I C E M E M O  
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V O I C E M E M O  
158  
CHAPTER  
10  
Your application and  
info management tools  
Synchronization is a great way to transfer, update, and back up  
info on your Palm® Centrosmartphone. Synchronizing simply  
means that info you entered or updated in one place (your  
smartphone or your computer) is automatically updated in the  
other. There’s no need to enter the info twice.  
Expansion cards (sold separately) provide a compact and  
limitless storage solution. When one card becomes full, simply  
use another card to carry your extra music and video clips and  
to install and run games and other software, from dictionaries  
to travel guides.  
Benefits  
Locate info in your applications  
with the Find feature  
Quickly enter, update, and protect  
your info on your computer and  
your smartphone  
Install applications, games, and  
other software  
Store, carry, and exchange info  
159  
       
In this chapter  
Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161  
Viewing and using the alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161  
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162  
Installing applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164  
Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167  
Viewing application info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168  
Sending information with Bluetooth® wireless technology . . . . . . . 169  
Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171  
Synchronizing information—advanced . . . . . . . . . . . . . . . . . . . . . . . 173  
Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180  
Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S  
10  
Using Find  
The Find feature locates any text in the  
built-in applications and databases and  
in some third-party applications, including  
Office files stored in Documents. The Find  
feature searches for the group of  
characters you specify, including characters  
that are part of a word. Find is not  
case-sensitive.  
Viewing and using  
the alerts  
DID YOU KNOW  
?
Find locates any word that  
begins with the text you enter. For example,  
entering “plane” finds “planet” but not  
“airplane.”  
The Alert dialog box on your smartphone  
shows info about incoming items, such as  
new messages and Calendar events. An  
alert also notifies you when you miss a  
phone call.  
1
Press Option  
and then press Shift/  
Find to open the Find dialog box.  
2
3
4
Enter the text you want to find.  
To view the Alert dialog box, tap the  
Select OK to start the search.  
blinking bell  
with your stylus when it  
In the search results, select the text you  
want to review, or select Find More to  
continue the search.  
appears in the upper-left corner of any  
screen, or press and hold Center  
the blinking bell appears.  
when  
U S I N G F I N D  
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In the Alert dialog box, you can do any of  
the following:  
Switching between Basic and Advanced  
Calculator Modes  
1
Press Applications  
Calc  
Press Menu  
and select  
Check the box next to the alert to  
remove it from the list.  
.
2
3
.
Select the alert to open the  
corresponding application and view the  
alert item (message, event, missed call,  
and so on).  
Select Options and then select  
Advanced Mode or Basic Mode.  
Select Done to close the Alert dialog  
box. The alert remains active and the  
bell continues to blink in the upper-left  
corner of the screen.  
Select Clear All to delete all alerts in  
the Alert dialog box.  
Calculator  
Calculator includes a basic calculator, plus  
an advanced calculator with scientific,  
financial, and conversion functions.  
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Math: Advanced mathematical  
functions such as exponents, roots, and  
logarithms.  
Trig: Trigonometric functions such as  
sine, cosine, tangent, and variants.  
Finance: Financial calculator functions  
such as APR and amortization.  
Logic: Hexadecimal characters in  
keypad, plus logic functions such as  
And, Not, Or, and Xor.  
TIP In Basic Mode, you can also press Right  
on the 5-way to switch to Advanced Mode. In  
Advanced Mode, press Right on the 5-way to  
cycle between functions, and press Left on  
the 5-way to return to Basic Mode.  
Statistics: Statistical functions such as  
sum, factorial, and random number  
generator.  
DID YOU KNOW  
?
You can tap the onscreen  
number pad or use the keyboard to input  
numbers.  
Weight/Tmp: Weight and temperature  
conversions for metric and English  
values.  
Selecting functions in Advanced  
Calculator Mode  
Length: Length conversions for metric  
and English values.  
1
Switch to Advanced Mode (see the  
Area: Area conversions for metric,  
traditional, and English values.  
preceding procedure).  
2
3
Press Menu  
.
Volume: Volume conversions for metric  
and English values.  
Select Options and then select the type  
of function you want to use:  
4
Press Menu  
.
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5
Select Pref and then select the decimal smartphone, go to palm.com/  
display format: Float, Fixed(x), Sci(x),  
or Eng(x).  
NOTE The instructions in this section tell  
you how to install basic PRC (Palm OS  
6
7
Press Menu  
.
Select Pref and then select the number application) and PDB (Palm OS database)  
display format: Degrees, Radians, or  
Grads.  
files on your smartphone. Some Palm OS  
software uses an installer or wizard to  
guide you through the process. For details,  
consult the documentation that came with  
the software.  
TIP Select Sto to store a number in one of ten  
memory slots. Select Rcl to recall a stored  
number.  
Installing bonus software from My Centro  
on your device  
TIP Select Con to access a list of  
mathematical constants such as Avogadro’s  
number or the speed of light.  
My Centro lets you download and install  
software that you can use on your  
smartphone. If the software has a desktop  
component in addition to a smartphone  
component, you need to download the  
software to your computer first. See  
Installing bonus software from My Centro  
on your computer for info on installing  
software that includes a desktop  
component.  
Installing applications  
Your smartphone comes with several  
built-in and ready-to-use applications. You  
can also install additional applications, such  
as business software, games, and more.  
The Palm Software Installation CD includes  
several bonus software apps, and you can  
purchase other third-party Palm OS® by  
ACCESS apps as well. To learn about  
applications you can purchase for your  
1
Press Applications  
Centro  
Select the Bonus tab.  
and select My  
.
2
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3
Select the Install link below the name  
of the application you want to install.  
4
Follow the onscreen instructions to  
accept and install the application.  
Repeat step 3 to install additional  
applications.  
Installing bonus software from My Centro  
on your computer  
Installing applications from the Internet  
1
On your computer, go to palm.com/  
You can use the web browser on your  
smartphone to install Palm OS files (PRC or  
PDB) directly from the Internet. When you  
download a PRC or PDB file, it is  
2
Follow the onscreen instructions to  
download the application(s) you want to  
install.  
automatically installed on your  
3
4
When prompted to select either Save or  
Run, select Run to place the  
application(s) in the install queue.  
smartphone. If a file is compressed (for  
example, as a ZIP or SIT file), you need to  
download it to your computer, expand the  
file, and then synchronize to transfer the  
expanded file to your smartphone.  
Synchronize your smartphone with your  
computer to install the application(s) on  
your smartphone.  
NOTE Make sure the application you  
download is compatible with your device.  
Installing other third-party applications  
from a computer  
1
2
3
Open the web browser (see Viewing a  
web page).  
When you download an application to your  
computer, it is probably in a compressed  
format such as a ZIP or SIT file. If the file is  
compressed, you need to use a  
decompression utility on your computer,  
such as WinZip or Allume Stuffit Expander,  
before you install the application on your  
smartphone.  
Go to the page that contains the link to  
the application you want to download.  
Press Left or Right to highlight the  
link to the file, and then press  
Center  
to initiate the download  
process.  
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BEFORE YOU BEGIN To install an app  
from your computer to your smartphone,  
you must first install Palm® Desktop  
software on your computer (see Installing  
the desktop synchronization software).  
4
Synchronize your smartphone with your  
computer to install the application(s) on  
your smartphone.  
TIP Want to install an app to an expansion card  
rather than to your smartphone?  
1
2
On your computer, open Palm  
Desktop.  
Windows: Open the installation tool of Palm  
Desktop and drag the file to the Expansion  
Card pane.  
Windows: Drag and drop the file(s)  
Mac: In the menu for Palm Desktop software,  
click HotSync, select Install Handheld files,  
and select expansion card as the file’s  
destination.  
onto the Palm desktop installation tool.  
Mac: Drag and drop the file(s) onto the  
Send To Device droplet in the Palm  
folder.  
TIP On a Windows computer, you can also  
access the installation tool by selecting its  
icon in Palm Desktop software, or the  
Programs folder in the Start menu.  
Getting help with third-party applications  
3
Select your device name from the User  
list, and then click OK.  
If you encounter a problem (such as an  
error message) with a third-party  
application, contact the application’s author  
or vendor. For general troubleshooting of  
third-party applications, see Third-party  
applications.  
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10  
1
2
Press Applications  
.
Removing  
applications  
If you want to remove an application  
from an expansion card, insert the card  
into your smartphone.  
3
4
5
Press Menu  
.
If you decide that you no longer need an  
application, or you want to free up  
memory, you can remove apps from your  
smartphone or an expansion card (for more  
on expansion cards, see Inserting an  
expansion card). You can remove only  
apps, patches, and extensions that you  
install; you cannot remove the built-in apps  
that reside in the ROM portion of your  
smartphone.  
Select Delete from the App menu.  
Select the Delete From pick list and  
select the location of the application you  
want to remove: Phone or <card  
name>.  
6
Select the application that you want to  
remove.  
WARNING Warning: Be certain to delete  
only files that you know belong to the  
application you want to remove. When in  
doubt, it's best not to delete a file, to avoid  
damaging an application you still want to  
use.  
DID YOU KNOW  
?
Some applications are factory  
installed on your smartphone and cannot be  
deleted. These are listed with a Lock icon next  
to them.  
DID YOU KNOW  
?
Applications deleted from your  
smartphone are kept on your computer in the  
Archive folder of your user folder. If you have  
trouble locating your user folder, see I can’t  
find my user folder.  
7
8
Select Delete and then select Ye s to  
confirm the deletion.  
Synchronize to remove the application  
from the Backup subfolder on your  
computer.  
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Manually deleting applications  
Viewing application  
info  
If an app you delete reappears on your  
smartphone, you may need to manually  
delete the app from your computer.  
1
Locate your Backup subfolder on your  
computer.  
The Info screens display basic statistics  
about the applications on your smartphone.  
Windows: C:\Program  
Files\Palm\<device name>.  
1
2
3
4
Press Applications  
Press Menu  
.
.
Mac: Mac  
HD\Applications\Palm\Users\<device  
name>.  
Select Info from the App menu.  
Select the Device pick list and select  
the location of the app you want to view  
info for: Phone or <card name>.  
If you upgraded from a previous version  
of Palm Desktop, your Backup subfolder  
may be located in the palmOne or  
Handspring folder.  
5
At the bottom of the screen, select the  
type of information you want to view:  
2
3
If you find a PRC or PDB file for the  
application you just removed, delete the  
file from the Backup subfolder.  
Delete the file from your device again.  
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Version: The version numbers of  
applications on your smartphone.  
nearby electronic equipment, and other  
factors.  
Size: The size (in kilobytes) of  
applications and information on your  
smartphone.  
TIP Check your battery level before  
establishing a Bluetooth wireless connection.  
If the battery level is very low, you can’t make  
a Bluetooth wireless connection.  
Records: The number of entries in  
various applications on your  
smartphone.  
Sending info over a Bluetooth® wireless  
connection  
6
7
Scroll to the application you want to see  
info about.  
In most applications, you can send an  
individual entry or item such as a contact or  
a picture. You can also send all the entries  
in a category, such as all contacts in the  
Business category.  
Select Done.  
Sending information  
with Bluetooth®  
wireless technology  
1
Press Applications  
Bluetooth  
and select  
.
2
3
4
Select Bluetooth On.  
Open an application.  
Select the entry or category you want to  
send. You cannot send an item that has  
The range of Bluetooth® wireless  
technology is up to 30 feet (10 meters) in  
optimum environmental conditions.  
Performance and range may be affected by  
physical obstacles, radio interference from  
a lock  
next to it.  
5
6
7
Press Menu  
.
Select Send from the leftmost menu.  
Select Bluetooth and then select OK.  
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8
9
Select the receiving device(s) from the  
Discovery Results list, and then select  
OK.  
11 Wait for a message to indicate that the  
transfer is complete before you  
continue using your smartphone.  
Wait for a message to indicate that the  
transfer is complete before you  
continue using your smartphone.  
Receiving info over a Bluetooth wireless  
connection  
1
Press Applications  
Bluetooth  
Select Bluetooth On.  
and select  
Sending an app over a Bluetooth wireless  
connection  
.
2
3
1
Press Applications  
Bluetooth  
and select  
Select the Visibility pick list and select  
.
one of the following:  
2
3
4
5
6
Select Bluetooth On.  
Visible: Enables Bluetooth devices that  
are not on your Trusted Devices list to  
request a connection with your  
smartphone. Your smartphone remains  
accessible to other devices until you  
turn this option off. After you’ve finished  
using this setting, remember to change  
it back to Hidden.  
Press Applications  
.
Press Menu  
.
Select Send from the App menu.  
Select the Send From pick list and  
select the location of the app you want  
to send: Phone or <card name>.  
7
Select the application you want to  
transfer. You cannot send an item that  
Temporary: Enables Bluetooth devices  
that are not on your Trusted Devices list  
to request a connection with your  
smartphone during the next two  
minutes. Your smartphone reverts to  
the Hidden setting and becomes  
inaccessible to other devices after two  
minutes.  
has a lock  
next to it.  
8
9
Select Send.  
Select Bluetooth and then select OK.  
10 Select the receiving device(s) from the  
Discovery Results list, and then select  
OK.  
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4
Use the other device to discover your  
smartphone and send information to it:  
Beaming information  
See the other devices documentation  
to learn how to discover and send  
information over a Bluetooth wireless  
connection.  
Your smartphone is equipped with an IR  
(infrared) port so that you can beam  
information to another device with an IR  
port—provided the other device supports  
IR communications with Palm OS devices.  
The IR port is located on the side of your  
smartphone, next to the expansion card  
slot, behind the small dark shield.  
If the Ringer switch is set to Sound  
On, your smartphone beeps to notify  
you of the connection and then  
prompts you to accept the info. Select  
a category or expansion card to file  
the item(s). If you don’t select a  
category, the item(s) goes into the  
Unfiled category.  
TIP For best results, the path between the  
two devices must be clear of obstacles, and  
both devices must be stationary. If you have  
difficulty beaming, shorten the distance and  
avoid bright sunlight.  
5
Select Yes to receive the information or  
No to refuse it.  
TIP The Device Name in the Bluetooth app is  
the name other devices with Bluetooth  
wireless technology see when they connect  
to your smartphone. The default name is the  
name you gave your device during setup. You  
can change this name if you want to.  
Beaming an entry  
You can beam an individual entry or item  
such as a contact or a picture. You can also  
beam all the entries in the selected  
DID YOU KNOW  
?
When you receive an  
application over a Bluetooth connection, you  
can store the application on your smartphone  
or send it to an expansion card inserted into  
the expansion card slot.  
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category, such as all the contacts in the  
Business or Family category.  
smartphone directly at the IR port of the  
receiving device.  
6
TIP Beam your business card in two key  
presses: From the Phone applications Main  
View, press Menu, and then press the M key.  
See Creating a business card for beaming for  
instructions on creating a business card.  
Wait for the Beam Status dialog box to  
indicate that the transfer is complete  
before you continue using your  
smartphone.  
1
2
Open the application that holds the  
entry you want to beam.  
Select the entry or category you want to  
beam. You cannot beam an item that  
has a lock  
icon next to it.  
3
4
Press Menu  
.
Select Record and then select one of  
the following:  
Beaming an application  
Not all applications can be beamed. A lock  
icon appears on the Beam screen next  
to applications that cannot be beamed.  
Beam: Sends an individual record.  
Beam Category: Sends all entries in  
the current category.  
1
2
3
4
Press Applications  
Press Menu  
.
.
DID YOU KNOW  
?
If you beam a bookmark or  
Select Beam from the App menu.  
saved page from the web browser, it beams  
the URL, not the contents of that page.  
Select the Beam From pick list and  
select the location of the application you  
want to beam: Phone or <card name>.  
5
When the Beam Status dialog box  
appears, point the IR port on your  
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5
Select the application you want to  
transfer.  
5
Select Yes to receive the information or  
No to refuse it.  
6
7
Select Beam.  
TIP If you do not select a category when you  
receive a beamed item, the item is placed in  
the Unfiled category.  
When the Beam Status dialog box  
appears, point the IR port on your  
smartphone directly at the IR port of the  
receiving device.  
TIP If you can’t receive beamed info, make  
sure that you are not running a third-party app  
that disables beaming. If you still can’t receive  
a beam, try a soft reset (see Resetting your  
smartphone).  
8
Wait for the Beam Status dialog box to  
indicate that the transfer is complete  
before you continue using your  
smartphone.  
DID YOU KNOW  
?
You can store a beamed app  
on your smartphone or send it to an expansion  
card inserted into the expansion card slot.  
Receiving beamed information  
BEFORE YOU BEGIN Make sure that the  
Beam Receive option in Power  
Preferences is set to On. See Optimizing  
power settings for details.  
Synchronizing  
information—advanc  
ed  
1
2
Turn on your screen.  
Select the beam command on the  
transmitting device.  
Changing which applications sync  
3
Point the IR port on your smartphone  
directly at the IR port of the transmitting  
device to open the Beam Status dialog  
box.  
By default, information from Calendar,  
Contacts, Memos, Pictures & Videos, and  
Tasks is updated each time you  
synchronize your smartphone. You can  
change which applications synchronize. For  
4
When the Beam Status dialog box  
appears, select a category for the entry.  
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example, if you don’t use the Memos  
application and you want to speed up  
synchronization, you can turn off  
synchronization for Memos.  
Select Do nothing to turn off  
synchronization for an app that currently  
synchronizes (for example, to turn off  
synchronization for Memos if you do not  
use this app).  
TIP Windows If you set up your smartphone  
to sync with Outlook, you can learn how to  
change which applications synchronize and  
change their synchronization settings by doing  
the following: Click the HotSync manager  
icon in the taskbar and select Custom. Select  
a conduit that syncs with Outlook, click  
Change, and then click Help.  
WINDOWS ONLY  
1
Click HotSync® manager  
taskbar in the lower-right corner of your  
screen.  
in the  
NOTE If you want the information in one  
location (on your smartphone or on your  
computer) to completely replace the  
information in the other location for that  
app, select one of the two overwrite  
options. For example, if the Calendar info  
on your smartphone is accurate but the  
info on your computer has become  
corrupted, select Handheld overwrites  
Desktop for the Calendar app to have your  
smartphone info replace your computer  
info. Note that “handheld” refers to your  
2
3
Select Custom.  
Select your device name from the User  
list at the top of the screen.  
4
5
Select the application for which you  
want to turn synchronization on or off,  
and then click Change.  
Select Synchronize the files to turn on  
synchronization for an app.  
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smartphone and “desktop” refers to your  
computer.  
4
5
Select the application for which you  
want to turn synchronization on or off,  
and then click Conduit Settings.  
6
(Optional) If you want to make this  
change permanent, check the Set as  
default box. Otherwise, your change  
affects only one synchronization (the  
next one you do); thereafter, the  
synchronization action reverts to what it  
was before the change.  
Select Synchronize the files to turn on  
synchronization for an app.  
Select Do nothing to turn off  
synchronization for an app that currently  
synchronizes (for example, to turn off  
synchronization for Memos if you do not  
use this app).  
7
8
Click OK.  
(Optional) To turn synchronization on or  
off for other apps, repeat steps 4, 5, 6,  
and 7 for each application you want to  
change.  
9
Click Done.  
MAC ONLY  
1
2
3
Double-click the Palm Desktop  
in the Palm folder.  
icon  
NOTE If you want the information in one  
location (smartphone or computer) to  
completely replace the information in the  
other location for that app, select one of  
the two overwrite options. For example, if  
the Calendar info on your smartphone is  
accurate but the info on your Mac has  
become corrupted, select Handheld  
From the HotSync menu, select  
Conduit Settings.  
From the User pop-up menu, select  
your device name.  
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overwrites Macintosh for the Calendar  
app to have your smartphone info replace  
the info on your Mac. Note that  
“handheld” refers to your smartphone.  
6
(Optional) If you want to make this  
change permanent, click Make Default.  
Otherwise, your change affects only  
one synchronization (the next one you  
do); thereafter, the synchronization  
action reverts to what it was before the  
change.  
3
(Optional) Enter a device name that  
identifies your smartphone when it is  
discovered by other Bluetooth devices.  
7
8
Click OK.  
(Optional) To turn synchronization on or  
off for other apps, repeat steps 4, 5, 6,  
and 7 for each application you want to  
change.  
TIP The device name you enter is the name  
that other devices with Bluetooth wireless  
technology see when they connect to your  
smartphone. The default name is the name  
you gave your device during setup. You can  
change this name if you want to.  
9
Close the Conduit Settings window.  
Setting up a Bluetooth connection for  
synchronization  
NOTE Use the same device name for all  
your Bluetooth connections. If you change  
the device name, you need to re-create any  
partnerships you have already created.  
If your computer is enabled with Bluetooth  
wireless technology, you can synchronize  
wirelessly over a Bluetooth connection.  
1
Press Applications  
Bluetooth  
Select Bluetooth On.  
and select  
.
2
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4
Select the Visibility pick list and select  
Visible or Temporary.  
Check your computer’s documentation  
for specific setup instructions.  
8
After you finish the HotSync setup,  
select Done to return to Applications  
View.  
TIP After you form a partnership with a device,  
you can change the Visibility setting back to  
Hidden. That way only devices with which  
you’ve already formed a partnership can find  
your smartphone. New devices cannot  
request a connection.  
You’re now ready to sync your smartphone  
with your Bluetooth computer.  
Synchronizing over a Bluetooth  
connection  
5
6
Select Setup Devices.  
When you synchronize using the Bluetooth  
wireless feature on your smartphone, you  
don’t need your sync cable. This is  
especially useful if you travel with a laptop  
enabled with Bluetooth wireless  
technology.  
Select HotSync Setup.  
BEFORE YOU BEGIN Verify the following  
on your computer:  
It includes built-in Bluetooth wireless  
technology or a Bluetooth adapter.  
Bluetooth is turned on.  
7
Follow the onscreen instructions to  
create a partnership between your  
smartphone and your computer.  
In some cases you may need to  
perform setup steps on your computer  
before you can complete this step.  
The HotSync manager is active. On a  
Windows computer, you know the  
HotSync manager is active when its  
icon appears in the lower-right corner of  
your screen.  
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1
Press Applications  
and select  
Synchronizing over an infrared  
connection  
HotSync  
.
When you synchronize using the IR port on  
your smartphone, you don’t need your sync  
cable. This is especially useful if you travel  
with an IR-enabled laptop.  
BEFORE YOU BEGIN Verify the following  
on your computer:  
It has an enabled IR port or an IR device  
attached to it. Check your computers  
documentation to see if it supports IR  
communication.  
2
3
Select Local.  
Select the pick list below the HotSync  
icon, and then select the name of the  
PC you set up for Bluetooth  
synchronization (see Setting up a  
Bluetooth connection for  
The HotSync manager is active. On a  
Windows computer, you know the  
HotSync manager is active when its  
icon appears in the lower-right corner of  
your screen.  
synchronization).  
WINDOWS ONLY  
On your computer, click HotSync  
manager in the taskbar in the  
4
Select the HotSync  
smartphone.  
icon on your  
1
When synchronization is complete, a  
message appears at the top of your  
smartphone screen. Be patient;  
synchronization may take a few  
minutes.  
lower-right corner of your screen. Make  
sure that Infrared is selected.  
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MAC ONLY  
1
2
3
4
5
Double-click the HotSync manager  
icon in the Palm folder.  
Click the HotSync Controls tab, and  
then select Enabled.  
Click the Connection Settings tab, and  
then check the On box next to IR port.  
Close the HotSync Software Setup  
window.  
2
On your smartphone, press  
Applications and select  
On your smartphone, press  
Applications  
and select  
HotSync  
.
HotSync  
.
3
4
Select Local.  
6
7
Select Local.  
Select the pick list below the HotSync  
icon and select IR to a PC/Handheld.  
Select the pick list below the HotSync  
icon and select IR to a PC/Handheld.  
5
6
Position the IR port on your smartphone  
within a few inches of your computers  
IR port.  
8
9
Position the IR port on your smartphone  
within a few inches of your Mac’s IR  
port.  
Select the HotSync  
icon on your  
Select the HotSync  
icon on your  
smartphone.  
smartphone.  
When synchronization is complete, a  
message appears at the top of your  
smartphone screen. Be patient;  
synchronization may take a few  
minutes.  
When synchronization is complete, a  
message appears at the top of your  
smartphone screen. Be patient;  
synchronization may take a few minutes.  
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3
Hold your smartphone with the screen  
facing you, and hold the card with the  
label facing down. The notch on the card  
should be pointing toward you.  
Using expansion  
cards  
The expansion card slot on your  
smartphone enables you to add microSD  
cards to extend the storage capacity of  
your smartphone (expansion cards sold  
separately). Here are some examples of  
what microSD expansion cards can store:  
Photos  
MP3 audio files  
Email attachments  
Games  
4
Insert the card into the expansion card  
slot until you feel it lock into place.  
TIP The expansion card slot has a push-push  
mechanism: push in gently to insert a card;  
push in gently to remove it.  
eBooks  
Microsoft Office files  
Adobe Acrobat files  
Applications  
Databases  
TIP If the Ringer switch is set to Sound On,  
you hear a confirmation tone when you insert  
or remove an expansion card.  
5
6
Close the expansion slot door.  
Replace the battery door.  
Inserting an expansion card  
1
Gently press down on the battery door,  
and then slide the door downward to  
remove it from your smartphone.  
2
Open the expansion slot door.  
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Removing an expansion card  
1
Gently press down on the battery door,  
and then slide the door downward to  
remove it from your device.  
2
3
Open the expansion slot door.  
Press the card into the expansion slot to  
release it from the expansion slot.  
4
After you feel the expansion card slot  
eject the card, remove the card  
from the slot.  
2
3
Select the icon for the application you  
want to open.  
5
6
Close the expansion slot door.  
Replace the battery door.  
Press Center  
to open the  
application.  
Opening applications on an expansion  
card  
TIP Install the Files application from the Palm  
Software Installation CD to easily browse and  
manage files on an expansion card.  
After you insert an expansion card into the  
expansion card slot, you can open any of  
the applications stored on the expansion  
card.  
Accessing items stored on an expansion  
card  
1
Insert the expansion card into the  
expansion card slot. The Card category  
of Applications View automatically  
appears.  
When an expansion card contains items  
such as pictures or songs, you can’t view  
them directly from the Card category in  
Applications View. You must open the app  
that recognizes the item.  
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1
Insert the expansion card into the  
expansion card slot. The Card category  
of Applications View automatically  
appears.  
1
Press Applications  
.
2
3
Select the category pick list in the title  
bar, and select All.  
Select the icon for the application in  
which you want to open the item. For  
example, to view a picture, select  
Pics&Videos.  
2
3
4
Press Menu  
.
Copying applications between an  
expansion card and your smartphone  
Select Copy from the App menu.  
Select the Copy To pick list and select  
the destination: Phone or <card  
name>.  
You can copy applications from your  
smartphone to your expansion card and  
vice versa.  
5
Select the From pick list and select the  
location of the application you want to  
copy: Phone or <card name>.  
TIP Before you copy an application to an  
expansion card, make sure that it is  
compatible with Palm OS software version  
5.4.5 or later. Some applications do not work  
with expansion cards and do not allow you to  
store files in a location that is separate from  
the application.  
6
7
Highlight the application you want to  
copy.  
Select Copy.  
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Viewing expansion card information  
3
4
5
Select Card Info  
.
Press Menu  
.
Select Rename Card from the Card  
menu.  
6
7
Enter a new name for the card.  
Select OK.  
TIP If you have trouble copying info to,  
renaming, or formatting an expansion card,  
make sure the card is not write-protected.  
Press Applications and select Card Info. If a  
“This card is read-only” message appears, the  
card is write-protected. See the instructions  
that came with your card for additional info.  
The Card Info application displays general  
information about the expansion card that  
is currently in the expansion slot, and it  
enables you to rename and format a card.  
Press Applications  
Card Info  
and select  
Formatting an expansion card  
.
Formatting an expansion card is similar to  
formatting a disk on a computer. When  
you format an expansion card, you erase all  
the information stored on the card.  
Renaming an expansion card  
If you change the contents of an expansion  
card, you may at some point want to  
rename the card to better match its  
contents.  
TIP If you format a card, any photos or  
documents that were previously stored on the  
card are deleted from your desktop software  
the next time you sync. You can recover these  
files from the backup folder.  
1
Insert the expansion card into the  
expansion card slot.  
2
Select the category pick list at the top  
of the screen and select All.  
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1
2
3
Insert the expansion card into the  
expansion card slot.  
4
5
Press Menu  
.
Select Format Card from the Card  
menu.  
Select the category pick list at the top  
of the screen and select All.  
6
7
Enter a new name for the card.  
Select Card Info  
.
Select OK.  
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Your personal settings  
Customizing your Palm® Centrosmartphone is a great way to  
make it match your lifestyle and work even harder for you.  
On your smartphone, you can easily customize the sounds,  
fonts, screen colors, and more. Take advantage of different  
levels of security. Prevent making an accidental (and expensive)  
phone call by locking the keyboard. Some settings can help  
extend the life of your smartphone battery. There are lots of  
ways to make your smartphone work better for you.  
Benefits  
Access applications quickly  
Make your screen easy to read  
Conserve power  
Enjoy your smartphone more  
185  
   
In this chapter  
System sound settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187  
Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 188  
Applications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190  
Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . 193  
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200  
Connecting to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202  
Y O U R P E R S O N A L S E T T I N G S  
11  
System sound  
settings  
1
2
Silencing sounds  
You can immediately silence all alerts,  
ringtones, music that plays through the  
built-in speaker, and system sounds by  
sliding the Ringer switch to Sound Off. This  
does not mute the audio during a phone  
call.  
1
2
Sound on  
Sound off  
Setting system volume levels  
1
Slide the Ringer switch to Sound Off  
. Your smartphone vibrates once to  
let you know that you’ve turned sounds  
off.  
You can set the volume level for system  
sounds, such as the tone that plays when  
you synchronize.  
2
To hear all sounds again, slide the  
TIP If the Ringer switch is set to Sound Off,  
the ringer setting overrides the sound settings  
and all sounds are turned off.  
Ringer switch to Sound On  
.
NOTE For info on setting the vibrate  
option, see the section on setting alert  
tones in the chapters that describe the  
individual applications.  
1
2
3
Press Applications  
Sounds  
and select  
.
Select the Application pick list and  
select System.  
Sliding the Ringer switch back to Sound  
On restores the previous sound  
settings.  
Select the System Volume and Game  
Volume pick lists and select the volume  
levels.  
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*
*
Backlight  
2
3
Press Left and Right to adjust the  
brightness.  
4
Select Done.  
Select Done.  
Display and  
TIP To temporarily set the backlight to the  
preset low setting, press Option + Menu.  
appearance settings  
TIP You can also adjust the backlight and set  
the brightness duration during a call in Power  
Preferences. See Optimizing power settings.  
Adjusting the brightness  
Depending on the lighting conditions in  
which you’re using your smartphone, you  
may need to adjust the brightness of the  
screen.  
Changing the screen font  
You can change the screen font in  
Calendar, Contacts, Memos, Messaging,  
Tasks, and Web. The font styles may vary  
between applications, and some  
1
Press Option  
Backlight  
and then press  
.
applications may offer fewer choices.  
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1
Open the application in which you want 24-hour clock. In the United States, time is  
to change the font.  
expressed using a 12-hour clock with an  
AM or PM suffix. Many of the built-in  
applications on your smartphone use the  
Formats Preferences settings.  
2
3
4
Press Menu  
.
Select Options and then select Font.  
Select a font style. (In the web browser,  
select the Font size pick list and select  
Large or Small.)  
1
Press Applications  
Prefs  
Select Formats.  
and select  
.
2
3
Set any of the following preferences:  
Preset to: The standard number  
conventions for your country. When you  
select a country, the other Formats  
Preferences are automatically set to  
that countrys conventions.  
1
2
3
4
You can also edit each option  
individually:  
1
Small font  
2
3
4
Small bold font  
Large bold font  
Large font  
Time: The time format. Select HH:MM  
to display a 24-hour clock.  
Date: The date format.  
5
Select OK.  
Week starts: The first day of the week  
(usually Sunday or Monday).  
Setting display formats  
Formats Preferences enable you to select  
number conventions based on geographic  
regions. For example, in the United  
Numbers: The format for numbers with  
decimal points and commas.  
4
Select Done.  
Kingdom, time often is expressed using a  
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Aligning the screen to correct tapping  
problems  
Changing the system color scheme  
1
Press Applications  
Prefs  
Select Color Theme.  
and select  
Occasionally, the smartphone touchscreen  
alignment may need to be readjusted. If  
this problem occurs, you may see the  
wrong feature being activated when you  
tap the screen. To fix the problem, you can  
align the screen at any time.  
.
2
3
Select a color scheme from the list.  
1
Press Applications  
Prefs  
Select Touchscreen.  
and select  
.
2
3
Follow the onscreen instructions and  
tap the screen where indicated.  
4
Select Done.  
Applications settings  
You can change the Applications settings  
on your smartphone so that you can easily  
access the applications you use most  
often. You can arrange and display your  
applications by category, reassign  
the buttons on your smartphone, and  
select default applications for specific  
tasks.  
4
Select Done.  
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Arranging applications by category  
Displaying applications by category  
You can assign an application to a category Do one of the following:  
and then display a specific category of  
Press Applications  
repeatedly to  
applications in Applications View. The  
name of the current application category  
appears in the title bar of Applications  
View, between the time on the left and the  
icons on the right.  
cycle through the categories.  
Select the category pick list at the top  
of the screen and select a category.  
Select All to display all your  
applications.  
1
2
3
4
Press Applications  
Press Menu  
.
.
Changing Applications View  
Select Category from the App menu.  
By default, Applications View displays each  
application as an icon. As an alternative,  
you can view a list of applications. The list  
view is particularly useful when you have  
so many applications in a category that the  
applications fill up more than one screen.  
Select the pick list next to each  
application and select a category.  
5
Select Done.  
TIP To create a new category, select the  
category pick list and select Edit Categories.  
Select New and then enter the category  
name. Select OK to close the dialog box, and  
then select OK.  
1
2
3
Press Applications  
Press Menu  
.
.
Select Options and then select  
Preferences.  
DID YOU KNOW  
?
If there is an expansion card in  
4
5
Select the View By pick list and select  
List.  
the expansion slot, the card appears in the  
category pick list and is treated as a category  
when you press Applications repeatedly.  
Select OK.  
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Reassigning buttons  
4
Select Done.  
You can also choose an  
application to open with the sync button on  
the USB sync cable. To change this setting,  
select HotSync on the Buttons Preferences  
screen.  
With Buttons Preferences, you can select  
which applications are associated with the  
quick buttons and the Side button on your  
smartphone. You can assign a primary and  
secondary application to each of the three  
quick buttons that open an application.  
DID YOU KNOW  
?
TIP To restore all the buttons and key  
combinations to their factory settings, select  
Default.  
NOTE We recommend that you keep the  
primary button assignments on the factory  
settings until you become comfortable with  
the features of your smartphone. If you do  
change the primary button assignments,  
remember that the instructions in this  
guide and in the other help features refer to  
the original button settings.  
Changing default applications  
Sometimes one application looks for  
another application to handle information  
(for example, a mail application might open  
a browser when you select a link in an  
email message). Your smartphone comes  
with a set of predefined applications to  
handle email, messaging, and browser  
requests from other applications. If you  
have more than one application to handle  
these requests on your smartphone, you  
can specify which application you want to  
use for each function.  
1
Press Applications  
Prefs  
Select Buttons.  
and select  
.
2
3
Select the pick list next to the item you  
want to reassign, and then select an  
application.  
1
Press Applications  
Prefs  
Select Default Apps.  
and select  
.
2
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3
4
Select each pick list and select the  
application you want to associate with  
that function.  
Smartphone: You can set your  
smartphone to require a password for  
viewing any information on your  
smartphone.  
Select Done.  
Entries: You can mask or hide entries  
marked as private and set your smartphone  
to require a password for viewing them.  
Locking your  
smartphone and info  
Locking your keyboard (Keyguard)  
The Keyguard feature locks the keyboard so  
that you don’t accidentally press buttons or  
activate items on the screen while your  
smartphone is in a pocket or bag.  
Your smartphone includes several features  
that protect it from unintended use and  
keep your information private. You can lock  
any of the following features on your  
smartphone:  
By default, Keyguard turns on whenever  
the screen is off. Each time you wake up  
the screen, you must turn off Keyguard to  
unlock the keyboard and use your  
smartphone.  
Keyboard (Keyguard): You can use the  
Keyguard feature to disable the keyboard  
and all buttons to prevent accidental  
presses in your bag or pocket.  
To turn off Keyguard, do the following:  
Screen: You can disable the screens  
touch-sensitive feature during an active call  
or call alert.  
1
When the screen is off, press Power/  
End to wake up the screen.  
2
Press Center  
to turn off Keyguard.  
Phone (Phone Lock): You can set your  
phone to require a password for making  
calls. The built-in security software lets you  
make emergency calls even if your phone  
is locked.  
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Locking your screen  
You can set your smartphone to  
automatically lock the screens  
touch-sensitive features in certain  
situations.  
1
Press Applications  
Prefs  
Select Keyguard.  
and select  
.
2
3
Check any of the following boxes:  
You can change how quickly Keyguard  
Incoming calls received: Disables the  
screen when the phone rings. You must  
turns on, or you can disable this feature  
altogether. To change the Keyguard  
settings, do the following:  
use the 5-way  
to select the  
onscreen Answer and Ignore buttons,  
or press Send to answer the call or  
Power/End to ignore the call.  
3
Press Applications  
Prefs  
Select Keyguard.  
and select  
.
4
5
On a call: Disables the screen after you  
answer a call. You must use the  
Select the Auto-Keyguard pick list, and  
then do one of the following:  
5-way  
to select the onscreen  
Select how quickly you want Keyguard  
to turn on: When power is turned  
off, 5 seconds after power off, or 30  
seconds after power off.  
buttons during the call. Use this setting  
to avoid accidentally pressing onscreen  
buttons while you’re holding your  
smartphone near your ear to speak.  
Select Disable to completely disable  
the Keyguard feature until you turn it  
on again by pressing Option  
+
Power/End when the screen is on.  
6
Select Done.  
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4
Select Done.  
When you check the boxes to  
disable the touchscreen during a call, the  
touchscreen is automatically enabled again  
after you end the call.  
your phone is locked, and then select  
OK. You do not need to enter 911 as  
one of the three numbers, because this  
number is always available.  
DID YOU KNOW  
?
5
Select one of the following Phone Lock  
options:  
On phone power off locks your  
phone each time you turn it off. When  
this setting is active, you must enter  
your lock code each time you turn  
your phone on again.  
Locking your phone (Phone Lock)  
You can lock your phone to prevent  
unauthorized calls and use of other  
wireless features. When your phone is  
locked, you must enter the correct code to  
unlock it. You can still call emergency  
services when your phone is locked,  
however.  
Immediately locks your phone when  
you select OK. The next time you dial  
a number, you must enter your lock  
code to unlock your phone. After that,  
you can continue to make calls  
without entering your lock code,  
unless you select one of the phone  
lock options.  
DID YOU KNOW  
?
When Phone Lock is turned  
on, other people can still see the info on your  
smartphone, but they cannot make or receive  
phone calls or use the other wireless features  
without your password.  
6
7
When prompted, enter the lock code,  
and then select OK. (Unless you  
changed your lock code, it is the last  
four digits of your phone number.)  
1
2
3
Press Phone  
.
Press Menu  
.
If you want to change the lock code,  
select Change Lock Code, enter a new  
lock code, and then select OK. Repeat  
this step to verify the new lock code.  
Select Options and then select Phone  
Lock.  
4
(Optional) Select Advanced, enter up to  
three numbers that you can dial when  
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8
Select OK. If you selected Immediately IMPORTANT If you lock your smartphone,  
in step 5, your phone locks right away. If you must enter the exact password to  
you selected On phone power off, your unlock it. If you forget the password, you  
phone locks the next time you press  
and hold Power/End to turn off your  
phone.  
need to perform a hard reset to resume  
using your smartphone. Performing a hard  
reset while your smartphone is locked by a  
password deletes all the entries in your  
smartphone and completely reformats it. If  
you use password protection in  
To disable the current Phone Lock  
settings:  
1
2
3
Press Phone  
.
Palm Desktop software, you must  
Press Menu  
.
remember your password to restore your  
info. However, if you do not use password  
protection in Palm Desktop software, you  
can restore all previously synchronized info  
the next time you sync (see Synchronizing  
information—the basics).  
Select Options and then select Phone  
Lock.  
4
Uncheck the On phone power off box  
and enter your lock code to change this  
setting.  
5
Select OK twice.  
1
2
Press Applications  
Security  
Select the Password box.  
and select  
.
Locking your smartphone  
To protect your personal information, you  
can lock your smartphone so that you need  
to enter your password to access any of  
your information or to use any of the  
features on your smartphone, including the  
phone. You can, however, still make  
emergency calls when your smartphone is  
locked.  
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3
4
5
Assign a password and a password hint.  
Select Lock & Turn Off to lock your  
smartphone immediately.  
Select the Auto Lock Device box.  
Press Applications  
to accept  
When prompted, enter your password  
and select OK.  
your settings and continue using your  
smartphone.  
6
Select one of the following options:  
Never: Prevents your smartphone from  
locking automatically.  
TIP After you create a password, you can lock  
your system manually. Press Applications  
and select Security. Select Lock & Turn Off,  
and then select Off & Lock.  
TIP To change your password, select the  
Password box, enter your current password,  
and then enter the new password. To delete  
your password, select the Password box and  
then select Unassign.  
Working with private entries  
In most applications, you can mark  
individual entries as private. All private  
entries remain visible and accessible until  
you select the Security setting. You have  
three Security setting options:  
On power off: Locks your smartphone  
when you turn off the screen, or when it  
shuts off with the Auto-off feature.  
At a preset time: Locks your  
smartphone at a specific time of day.  
Show Records: Private records are visible.  
After a preset delay: Locks your  
smartphone after a period of inactivity.  
Hide Records: Private entries do not  
appear anywhere in the application.  
7
8
Select OK.  
Mask Records: Private entries are  
replaced with a gray bar that lets you know  
Do one of the following:  
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the entry is there but keeps it from being  
legible.  
Viewing all private records  
You can reveal all the entries you’ve hidden  
or masked.  
After you enable the mask or hide setting,  
any entries marked as private are  
1
2
3
Press Applications  
Security  
and select  
immediately hidden or masked. If you  
define a password, you must enter it to  
display private entries. If you do not define  
a password, you (or anyone else) can reveal  
private entries without a password.  
.
Select the Current Privacy pick list and  
select Show Records.  
If prompted for your password, enter it  
and then select OK.  
1
Open the entry that you want to mark  
private.  
Viewing private entries in a specific  
application  
2
3
4
Select Details.  
Check the Private box.  
Select OK.  
1
Open the application that contains the  
private entries you want to see.  
2
3
Press Menu  
.
Hiding or masking all private entries  
Select Options and then select  
Make sure the entries you want to mask or  
hide are marked private.  
Security.  
4
Select the Current Privacy pick list and  
select Show Records.  
1
Press Applications  
Security  
and select  
.
5
6
Select OK.  
2
Select the Current Privacy pick list and  
select either Hide Records or Mask  
Records.  
If prompted for your password, enter it  
and then select OK.  
3
If prompted for your password, enter it  
and then select OK.  
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Security password and Palm® Desktop  
software (Windows)  
1
Press Applications  
Security  
and select  
.
You can set the Windows version of  
Palm® Desktop software to observe the  
security password for your smartphone. If  
you forget your password, you cannot view  
your information in Palm Desktop. If your  
smartphone is unlocked, you can change  
your password on your smartphone, but all  
entries marked as private are deleted. You  
can restore your private entries the next  
time you sync, and then create a new  
password.  
2
3
4
Select the Password box.  
Select Lost Password.  
Select Yes.  
TIP If you want additional security for  
Palm Desktop files, you may want to purchase  
a third-party solution.  
Entering owner information  
You can use Owner Preferences to record  
information that you want to associate with  
your smartphone, such as your name,  
company name, and home phone number.  
If you lock your smartphone (see Locking  
your smartphone), the Owner Preferences  
information appears on the screen that  
requests your password for unlocking it,  
and you must also enter your password to  
change the Owner Preferences  
WARNING Be very careful to remember  
your password when both your  
smartphone and your info in Palm Desktop  
software are protected by that password.  
Here's why: If you forget your password  
and hard reset your smartphone to regain  
its use, you can't sync with Palm Desktop  
to restore your info because Palm Desktop  
still requires you to enter the password.  
information.  
Recovering from a lost security password  
1
Press Applications  
Prefs  
Select Owner.  
and select  
.
You can change your password on your  
smartphone, but all entries marked as  
private are deleted. Follow these steps to  
recover from a lost password:  
2
3
If you assigned a password with the  
Security application, select Unlock,  
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enter your password, and then select  
3
Select the Automatically set pick list  
OK to continue.  
and select one of the following settings:  
4
Enter the text that you want to appear in  
the Owner Preferences screen.  
NOTE The options that appear on the  
screen vary based on the setting you select  
in step 3.  
Date, time and time zone: The date,  
time, and time zone are acquired from  
your network.  
Date and time: Lets you set the time  
zone manually. The date and time are  
acquired from your network.  
This setting is useful when you travel  
from one time zone to another. You can  
enter an appointment in your calendar  
and set not set a time zone. When you  
get to your destination time zone, the  
appointment appears on your calendar  
at the correct local time.  
5
Select Done.  
System settings  
Setting the date and time  
Nothing: Lets you set the date, time,  
and time zone manually. No info is  
acquired from your network.  
Date & Time Preferences enable you to  
manually set the date, time, and location  
(time zone) setting for your smartphone.  
1
Press Applications  
Prefs  
Select Date & Time.  
and select  
.
2
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Optimizing power settings  
Power Preferences enable you to adjust  
settings to maximize the batterys  
performance.  
1
Press Applications  
Prefs  
Select Power.  
and select  
.
3
Set any of the following preferences:  
4
If the Location pick list appears, select  
it and then select a city in your time  
zone.  
Brightness: Sets the intensity of the  
screen backlight. Drag the slider or  
press Left  
and Right to adjust the  
brightness level.  
TIP If a city in the same time zone is not on  
the list, select Edit List, select Add, select a  
city in your time zone, and then select OK. If  
necessary, modify any of the settings in the  
Edit Location dialog box, and then select OK.  
5
6
If the Date and Time fields appear,  
select the Date field and select the  
date, and then select the Time field and  
select the time.  
Select Done.  
Auto-off after: Determines how long  
your screen stays on during a period of  
inactivity. When there is no interaction  
with the keyboard or screen for the  
TIP You can also set time zones for Calendar  
events. See Creating an event.  
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specified time period, your smartphone  
4
Select Done.  
turns off automatically.  
TIP You can also access the brightness setting  
by pressing Option + P. To temporarily set the  
backlight to the preset low setting, press  
Option + Menu.  
Backlight during calls: To preserve  
power during an active call, you can set  
the screen backlight to either dim or  
turn off after a specified amount of time.  
Turning off the backlight saves more  
power than dimming it. With the  
Connecting to a VPN  
backlight turned off, you can still see a  
faint image on the screen and use any  
of the buttons on the screen. To return  
backlight brightness to normal, press  
any key or tap the screen. Be careful;  
pressing Power/End hangs up an active  
call, and tapping an onscreen button  
activates that command.  
If you want to use your smartphone to  
access your corporate email account or  
other files on your corporate server, you  
may need to set up a virtual private  
network (VPN) on your smartphone. A VPN  
enables you to log in to your corporate  
server through the companys firewall  
(security layer). You need a VPN client on  
your smartphone if your smartphone and  
your companys server are located on  
opposite sides of the firewall.  
Beam Receive: Determines whether  
your smartphone is ready to receive  
information over an infrared beam. If  
you leave this option turned off, you  
must return to this screen to turn on  
this option the next time you want to  
receive a beamed item.  
Check with your companys system  
administrator to see if a VPN is required for  
accessing the corporate server. If a VPN is  
required, you must purchase and install a  
C O N N E C T I N G T O  
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third-party VPN client on your smartphone  
to use this feature.  
1
2
Install your third-party VPN client. See  
Installing applications for details.  
Press Applications and select  
Prefs  
TIP For information about third-party VPN  
client software, visit palm.com/  
.
3
4
Select VPN.  
Enter the settings provided by your  
corporate system administrator.  
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CHAPTER  
12  
Troubleshooting  
Although we can’t anticipate all the questions you might have,  
this chapter provides answers to some of the most commonly  
asked questions you might have about your Palm® Centro™  
smartphone. For additional information and answers to other  
common questions, visit palm.com/centroverizon-support.  
205  
   
In this chapter  
Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213  
Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214  
Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222  
Hands-free devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224  
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225  
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225  
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226  
Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230  
Making room on your smartphone. . . . . . . . . . . . . . . . . . . . . . . . . . 230  
Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231  
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233  
T R O U B L E S H O O T I N G  
12  
Set data connection features, such as  
activating or ending data connections  
Upgrading  
Provide web-clipping features, such as  
PQA files  
If you experience problems with your  
smartphone after performing the upgrade  
steps in this guide, you may have  
incompatible applications or settings that  
were not quarantined during the  
If you want to continue using these  
types of applications, please contact the  
third-party developer for software  
updates and for info about compatibility  
with your smartphone.  
installation process. These incompatible  
applications or settings can lead to  
WINDOWS ONLY  
numerous issues, including system resets  
and freezes. If you experience a problem  
after upgrading, follow the steps in this  
section to remove the incompatible apps  
from your smartphone and to transfer your  
other info to your new smartphone.  
The following instructions can help you  
isolate the source of problems that occur  
after you upgrade.  
1
Connect your smartphone to your  
computer.  
NOTE If you have trouble installing a  
third-party application, contact the  
developer for assistance.  
2
On your computer, click Start >  
Programs > Palm > Safe HotSync.  
3
4
Follow the instructions on the screen.  
We recommend that you do not install  
apps that do any of the following:  
Locate the Old_Apps folder on your  
computer. This folder is usually located  
inside one of the following folders:  
C:\Program Files\Palm\  
C:\Program Files\palmOne\  
C:\Program Files\Handspring\  
Modify phone functions, such as  
ringtones, dialing, or caller ID  
Replace organizer features, such as  
Contacts or Calendar  
5
To help you identify the app that is  
causing the problem, move one app at a  
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time from the Old_Apps folder to the  
Backup folder, and then sync.  
2
3
Select your user folder and  
Option + drag it to your Mac desktop to  
make a copy of that folder.  
If the problem recurs, delete the last  
app you installed and report the  
problem to its developer. See Removing  
applications for instructions.  
Confirm that your copy includes the  
Backup subfolder and that all the files in  
the original Backup subfolder are also in  
the copy of the Backup subfolder.  
6
Repeat step 4 for each of the apps in  
the Old_Apps folder.  
4
5
Delete all files from the original Backup  
subfolder.  
NOTE If you have trouble moving apps  
from the Old_Apps folder to the Backup  
folder, or determining which files to move,  
try reinstalling the app using the original  
third-party developer files.  
Perform a hard reset on your  
smartphone. See Resetting your  
smartphone for instructions.  
6
7
Sync your smartphone with your new  
desktop software and be sure to select  
your existing device name from the  
User list.  
TIP Need more info on the Backup folder? See  
What is the Backup folder?  
To help you identify the app that is  
causing the problem, move one  
third-party app from the copy of the  
Backup subfolder to the original  
Backup subfolder, and then sync.  
MAC ONLY  
1
Locate your user folder on your  
computer.  
If the problem recurs, delete the last  
app you installed and report the  
problem to its developer. See Removing  
applications for instructions.  
NOTE Your user folder name is the same  
as your device name and is usually found in  
this location: <Mac hard drive> : Users :  
<your Mac username> : Documents :  
Palm : Users  
8
Repeat step 7 for each of the third-party  
apps in the copy of the Backup folder.  
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4
5
Make sure you’re installing the software  
Desktop software  
installation  
from the Palm Software Installation CD  
that came with your new smartphone.  
Other versions of the desktop software  
may not work with your smartphone.  
If you are having trouble installing the  
desktop software, you may have the wrong  
version of the software or some of your  
computers resources may be unavailable.  
Insert the Palm Software Installation CD  
to restart the installation.  
IMPORTANT Always use the same  
language for your smartphone, your  
computer operating system, and your  
desktop software. Otherwise, you may  
lose information or have difficulty with  
synchronization. Support is not provided for  
mismatched language setups.  
TIP The Palm Software Installation CD installs  
software that lets you synchronize using  
Palm® Desktop software or Microsoft Outlook  
for Windows. If you want to synchronize using  
a different personal information manager  
(PIM), you must install a third-party solution.  
Contact the PIMs author or vendor to find out  
if software is available for your smartphone.  
Resetting your  
smartphone  
Follow these steps to retry the installation:  
1
Make sure your computer profile  
includes administrator rights to install  
software. In large organizations, these  
are usually granted by the system  
administrator.  
Performing a soft reset  
Performing a soft reset is similar to  
restarting a computer. If your smartphone  
is not responding or you have trouble  
synchronizing with your computer, a soft  
reset may help. All your info is retained  
when you perform a soft reset.  
2
3
Restart your computer.  
Quit any active applications, including  
virus scanners and Internet security  
applications.  
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1
Remove the battery from your  
at the bottom of the screen fills and  
smartphone, and then reinsert it.  
disappears, and then release Up  
.
Don’t know how? See Replacing the  
battery.  
3
4
Delete the third-party application that  
you suspect is causing the problem.  
Perform a soft reset. The wireless  
features of your smartphone are not  
available until you complete this step.  
NOTE The reset begins when you reinsert  
the battery.  
2
At the end of the soft reset, Date &  
Time Preferences appear. Select Done.  
Performing a hard reset  
A hard reset erases all information and  
third-party software on your smartphone.  
Never perform a hard reset without first  
trying a soft reset and a system reset and  
trying to resolve third-party software  
issues. (See Third-party applications for  
suggestions on diagnosing third-party  
software issues.) After a hard reset, you  
can restore previously synchronized  
information the next time you sync.  
Performing a system reset  
A system reset, also called a safe or warm  
reset, tells your smartphone to stop what  
its doing and start over again without  
loading any system extras. If your  
smartphone loops or freezes during or after  
a soft reset, a system reset may help.  
Performing a system reset can release your  
smartphone from an endless loop so that  
you can uninstall a third-party application  
that may be causing the looping.  
IMPORTANT If you set a password on  
your smartphone, performing a hard reset  
reformats your smartphone. This is a more  
severe form of a hard reset, which  
1
Remove the battery from your  
smartphone, and then reinsert it.  
removes all your information and restores  
Don’t know how? See Replacing the  
battery.  
2
When the Palm logo appears, press and  
hold Up  
until the black progress bar  
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your formats, preferences, and other  
settings to the factory default settings.  
IMPORTANT If a Reformatting in  
progress message appears, do not touch  
your smartphone until the process is  
complete. This may take up to ten minutes.  
TIP Some third-party applications do not  
create a backup on your computer when you  
synchronize. If you perform a hard reset, you  
may lose data in these applications and you  
will need to reinstall the application after the  
hard reset. Please contact the applications  
developer to find out which data is backed up  
during synchronization.  
4
When the language selection screen  
appears, select the same language you  
selected for your desktop software.  
IMPORTANT Always use the same  
language for your smartphone, your  
computer operating system, and your  
desktop software. Otherwise, you may  
lose information or have difficulty with  
synchronization. Support is not provided for  
mismatched language setups.  
1
2
Remove the battery from your  
smartphone, and then reinsert it.  
Don’t know how? See Replacing the  
battery.  
5
(Optional) To confirm that the hard  
reset was successful, immediately  
afterward, press Applications  
When the Palm logo appears, press and  
hold Power/End until the black  
progress bar at the bottom of the  
screen fills and disappears. When the  
second Palm® logo appears, release  
and  
select HotSync  
. The upper-right  
corner of the screen should be blank  
because your device name has been  
removed from the smartphone.  
Power/End  
.
3
When the Erase all data? prompt  
6
Sync to restore any previously  
synchronized information.  
appears, press Up  
to confirm the  
hard reset.  
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3
4
If necessary, remove the battery.  
Replacing the battery  
TIP Having trouble grabbing the battery? To  
get more room for your finger, remove the  
stylus.  
Your smartphone comes with a replaceable  
battery. You must use a replacement  
battery that is recommended or sold by  
Palm and is compatible with the  
smartphone.  
Align the metal contacts on the battery  
with the contacts inside the battery  
compartment, and press the battery  
into place.  
CAUTION Failure to use the proper battery  
may result in a risk of personal injury or  
product damage, and it voids your  
smartphone warranty.  
1
2
1
2
Press Power/End to turn off the  
screen.  
Remove the battery door.  
1
2
Battery contacts  
Centro smartphone contacts  
5
6
Slide the battery door onto the back of  
the smartphone until it clicks into place.  
Your smartphone screen wakes up and  
begins the setup process. When the  
language selection screen appears,  
select the language you want to use,  
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and then follow the onscreen  
3
Look closely at the screen. If you can  
instructions to set up your smartphone.  
see a dim image, try adjusting the  
screen brightness (see Adjusting the  
brightness).  
TIP Be sure to dispose of your old battery  
properly. In some areas, disposal in household  
or business trash is prohibited.  
4
5
If the screen is still blank, perform a soft  
reset (see Performing a soft reset).  
If the problem persists, connect your  
smartphone to the charger (see  
Charging the battery) and perform a soft  
reset again.  
Screen  
The screen appears blank  
6
If that doesn’t work, perform a hard  
reset (see Performing a hard reset).  
1
When a call lasts longer than the limit  
specified in Power Preferences, the  
screen dims automatically. In certain  
lighting conditions, the screen may  
appear blank when this occurs.  
Press any key except Power/End to  
restore the screen to normal brightness.  
Pressing Power/End hangs up the call.  
The screen backlight may also be set to  
dim or turn off after a specified amount  
of time (see Optimizing power settings).  
The screen doesn’t respond accurately to  
taps or it activates wrong features  
1
2
3
4
Press Applications  
.
Use the 5-way to select Prefs  
.
Use the 5-way to select Touchscreen.  
Follow the onscreen instructions to  
align the screen.  
5
6
Select Done.  
2
When a period of inactivity lasts longer  
than the limit specified in Power  
Preferences, the screen turns off. Press  
If the problem persists, check for dirt  
between the screen and the edge of the  
smartphone.  
and release Power/End  
to wake up  
7
If you’re using a screen protector, make  
sure that it is properly installed.  
the screen.  
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There’s a blinking bell in the upper-left  
corner  
your computer to restore the info. Similarly,  
if your computer crashes and your Palm  
Desktop info is damaged, you can recover  
your info by synchronizing with your  
smartphone. To make sure you always  
have an up-to-date backup of your info,  
synchronize frequently.  
The blinking bell in the upper-left corner of  
the screen is the Alert icon. It appears  
when you have alarms or messages that  
you haven’t acknowledged.  
1
Press and hold Center  
or tap the  
This section describes synchronization  
between your smartphone and a desktop  
computer running Palm Desktop software.  
You can also synchronize the information  
on your smartphone using third-party  
applications. See the documentation for  
blinking bell with your stylus.  
2
When the list of pending alerts appears,  
do either of the following:  
Select the text of the alert to view the  
item. The item stays in the list.  
Check the box next to an alert to clear the third-party application for information  
it from the list, and then select Done. on features and configuration.  
If theres more than one item in the  
Before you attempt to synchronize, make  
list, select Clear All.  
sure you’ve installed the desktop  
synchronization software from the Palm  
Software Installation CD.  
Synchronization  
IMPORTANT Every device needs a unique  
name. Never synchronize more than one  
device to the same device name on your  
computer.  
Synchronization backs up the information  
from your smartphone onto your computer  
and vice versa. If you ever need to perform  
a hard reset or otherwise need to erase all  
your information on your smartphone, you  
can synchronize your smartphone with  
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I can’t find my user folder  
into the Backup folder.) The next time you  
sync, the HotSync manager compares the  
contents of the Backup folder to the  
contents of your smartphone, and then  
Windows: If your device name is one  
word, your user folder name is the first six  
characters of your device name. If your  
device name is two words, your user folder  
name consists of the first six characters of  
the second word of your device name,  
followed by the first letter of the first word.  
For example, if your device name is John  
Smith, your user folder is named SmithJ.  
Your user folder is usually located inside  
one of the following folders:  
If an app that you deleted reappears on  
your smartphone, try deleting the app from  
your Backup folder.  
Palm Desktop does not respond to a sync  
attempt  
1
Make sure that the USB sync cable is  
securely connected to the USB port on  
your computer and on the bottom of  
your smartphone (see Synchronizing  
information—the basics).  
C:\Program Files\Palm\  
C:\Program Files\palmOne\  
C:\Program Files\Handspring\  
Mac: Your user folder name is the same as  
your device name and is usually found in  
this location: <Mac hard drive> : Users :  
<your Mac username> : Documents :  
Palm : Users  
TIP If you’re having trouble trying to sync  
using an IR or Bluetooth® wireless technology  
connection, try using the USB sync cable  
instead. If this solves the problem, check your  
IR or Bluetooth settings (see Synchronizing  
information—advanced).  
What is the Backup folder?  
The Backup folder is located inside your  
user folder (see I can’t find my user folder).  
During synchronization, the HotSync®  
manager puts a copy of most of your info  
and applications into the Backup folder.  
(Some third-party apps do not put a copy  
2
Make sure that the HotSync manager is  
running:  
Windows: Right-click HotSync  
manager  
in the taskbar in the  
lower-right corner of your computer  
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screen, and make sure that Local USB  
7
8
Synchronize. If the synchronization is  
successful, you do not need to  
complete the remaining steps.  
is checked. If you don’t see the HotSync  
manager icon, click Start, select  
Programs, select Palm, and then select  
HotSync Manager.  
Check the sync-connector on the  
bottom of your smartphone for debris or  
discoloration. Carefully clean the  
connector by dipping a cotton swab in  
some rubbing alcohol and gently wiping  
the metal contacts on the connector.  
Try to sync again.  
Mac: Find the Palm folder on your Mac  
hard drive. Double-click the HotSync  
9
Check the connector on the USB sync  
cable for integrity and cleanliness. Make  
sure the pins on the connector are  
straight, protruding, and not damaged. If  
the cable appears to be damaged, stop  
here and locate another USB sync  
cable.  
manager  
icon in the Palm folder. In  
the Connection Settings panel, set the  
Local Setup port to Palm USB.  
3
Synchronize. If the synchronization is  
successful, you do not need to  
complete the remaining steps.  
10 WINDOWS ONLY Uninstall  
Palm Desktop software. Click Start,  
select Settings, select Control Panel,  
select Add or Remove Programs,  
select Palm Desktop software, and then  
click Change/Remove.  
4
5
Perform a soft reset (see Performing a  
soft reset).  
Synchronize. If the synchronization is  
successful, you do not need to  
complete the remaining steps.  
6
If problems persist and you’re  
synchronizing through a USB hub, try  
connecting the sync cable to a different  
USB port or directly to your computers  
built-in USB port.  
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MAC ONLY Mac computers do not  
provide an option for uninstalling Palm  
Desktop software. For information on  
uninstalling Palm Desktop software on a  
Synchronization starts but stops without  
finishing  
TIP The HotSync Log can give you information  
about your most recent synchronization.  
Windows: Right-click the HotSync manager  
icon in the taskbar in the lower-right corner of  
your computer screen, and then select View  
Log.  
centroverizon-support or contact Palm  
Technical Support for Mac computers.  
Restart your computer.  
Mac: Open Palm Desktop software. From the  
HotSync menu, select View Log.  
Reinstall Palm Desktop software from  
the Palm Software Installation CD that  
came with your smartphone.  
If you upgraded from a previous Palm OS®  
device or received a system error, such as  
Sys0505, there may be conflicts with  
software on your smartphone.  
11 Restart your computer.  
12 Reinstall Palm Desktop software from  
the Palm Software Installation CD that  
came with your smartphone.  
1
Locate your Backup subfolder and  
rename the folder (for example,  
BackupOld).  
Windows: C:\Program  
Files\Palm\<device name>  
Mac: <Mac hard drive> : Applications  
: Palm : Users : <device name>  
NOTE Can’t find a Palm folder in Program  
Files? Then look for a palmOne or  
Handspring folder instead. For more info,  
see I can’t find my user folder.  
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2
3
Synchronize.  
6
7
Restart your computer.  
If the problem is resolved, begin  
reinstalling your third-party applications  
one at a time by double-clicking a single  
file in the original Backup subfolder that  
you renamed, and sync after each  
application you install. If the problem  
recurs, delete the last application you  
installed and report the problem to its  
developer.  
Reinstall Palm Desktop software from  
the Palm Software Installation CD that  
came with your smartphone.  
Synchronization finishes but info doesn’t  
appear where it should  
1
Make sure you’re synchronizing with  
the intended desktop personal  
information manager (PIM). The Palm  
Software Installation CD enables you to  
choose whether you want to  
synchronize with Palm Desktop  
software or Microsoft Outlook for  
Windows. Reinsert the installation CD  
and select Change your  
synchronization method if necessary.  
If you use a different PIM, you need to  
install third-party software to  
synchronize. For more information,  
consult the company that makes the  
PIM.  
4
5
Windows Only If the Windows New  
Hardware Wizard appears, the  
synchronization process may be timing  
out before the wizard completes its job.  
Follow all instructions in the New  
Hardware Wizard, and then sync again.  
WindowsOnly Uninstall Palm Desktop  
software. Click Start, select Settings,  
select Control Panel, select Add or  
Remove Programs, select  
Palm Desktop software, and then click  
Change/Remove.  
2
If multiple Palm OS devices are  
synchronizing with your computer,  
make sure the name of the device you  
are synchronizing appears in the User  
field on the toolbar of Palm Desktop  
software.  
NOTE Mac computers do not provide an  
option for uninstalling Palm Desktop  
software. Contact Technical Support if the  
problem persists after you complete  
step 3.  
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3
Open the HotSync manager on your  
computer, and make sure the necessary  
conduits are set to Synchronize the  
files.  
6
7
Reinstall Palm Desktop software from  
the Palm Software Installation CD that  
came with your smartphone.  
Outlook only If you’re trying to  
synchronize offline, set your Outlook  
Calendar, Contacts, Notes, and Tasks to  
be available offline.  
TIP For more info on Outlook conduits,  
right-click the HotSync manager icon in the  
taskbar, select Custom, select an app with  
Outlook in its name, and then select Help.  
TIP Outlook subfolders and public folders are  
not accessible with the included software. You  
may want to use a third-party solution instead.  
NOTE If you need to change the setting to  
Synchronize the files, be sure to check  
the Set as default box as well.  
TIP (Outlook only) If you want to sync your  
info with a global Exchange Address Book,  
you must copy the addresses to your local  
Contacts list in Outlook (right-click the  
addresses and select Add to Personal  
Address Book).  
4
WindowsOnly Uninstall Palm Desktop  
software. Click Start, select Settings,  
select Control Panel, select Add or  
Remove Programs, select  
Palm Desktop software, and then click  
Change/Remove.  
I have duplicate entries in Microsoft  
Outlook after I sync  
Mac Only Mac computers do not  
provide an option for uninstalling Palm  
Desktop software. Contact Support if  
the problem persists after you complete  
step 3.  
1
Open Microsoft Outlook and delete the  
duplicate entries.  
2
On your computer, go to the application  
with duplicate entries and manually  
enter any info you added to your  
smartphone since the last time  
you synchronized.  
5
Restart your computer.  
3
Right-click HotSync manager  
in the  
taskbar and select Custom.  
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4
Select an application that has duplicate  
entries and also has Outlook in its  
name.  
with your smartphone. If you’re not sure  
whether this software is installed,  
reinstall Palm Desktop software from  
the Palm Software Installation CD that  
came with your smartphone.  
5
6
Click Change.  
Select Desktop overwrites handheld,  
and then click OK.  
2
3
Open Microsoft Outlook and correct the  
wrong entries.  
7
If more than one application has  
duplicate entries, repeat steps 4  
through 6 for each application with  
duplicates.  
On your computer, manually enter any  
Calendar info you added to your  
smartphone since the last time you  
synchronized.  
8
9
Click Done.  
4
5
Click HotSync manager  
in the  
Synchronize your smartphone and your  
computer.  
taskbar and select Custom.  
Select an application that has both  
Calendar and Outlook in its name.  
My appointments show up in the wrong  
time slot after I sync  
6
7
Click Change.  
If you create an appointment in the wrong  
time zone (that is, your desktop was set to  
the wrong time zone), it shows up in the  
wrong time zone on your smartphone. To  
be safe, enable local network time and  
avoid assigning time zones to your  
appointments.  
Select Desktop overwrites handheld,  
and then click OK.  
8
9
Synchronize your smartphone and your  
computer.  
Repeat steps 4 through 6 to open the  
Calendar Change HotSync Action dialog  
box again.  
If you’re using Microsoft Outlook:  
10 Make sure Synchronize the files is  
selected and Set as default is checked,  
and then click OK.  
1
Make sure that you installed the  
Microsoft Outlook conduit that came  
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You should now be able to assign time  
zones to your events without encountering  
this problem.  
12 Repeat steps 7 through 9 to open the  
Calendar Change HotSync Action dialog  
box again.  
13 Make sure Synchronize the files is  
selected and Set as default is checked,  
and then click OK.  
If you’re using Palm Desktop software:  
1
On your smartphone, press  
Calendar  
.
You should now be able to assign time  
zones to your events without  
encountering this problem.  
2
3
Press Menu  
.
Select Options and then select  
Preferences.  
IMPORTANT To avoid this problem in the  
future, do not assign time zones to your  
events. Palm Desktop software does not  
support time zones.  
4
5
6
Uncheck the New events use time  
zones box (if it’s checked).  
On your computer, open Palm Desktop  
software and correct the wrong entries.  
The text of my memos is truncated after I  
sync  
On your computer, manually enter any  
Calendar info you added to your  
smartphone since the last time  
you synchronized.  
If you use your desktop software to create  
a memo that is longer than 4,096  
characters, the excess characters are  
truncated when you transfer the memo to  
your smartphone.  
7
Click HotSync manager  
in the  
taskbar and select Custom.  
8
9
Select Calendar.  
Click Change.  
10 Select Desktop overwrites handheld,  
and then click OK.  
11 Synchronize your smartphone and your  
computer.  
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My smartphone won’t connect to the  
mobile network  
Phone  
1
Contact Verizon Wireless to confirm  
that you have an active data plan.  
Signal strength is weak  
Become familiar with low coverage areas  
where you live, commute, work, and play.  
Then you will know when to expect  
signal–strength issues. You can check  
signal strength by looking at the  
2
Try the suggestions about signal  
strength described in Signal strength is  
weak.  
3
4
Turn off your phone and turn it on again  
(see Turning your phone on and off).  
signal–strength  
icon in the title bar of  
Perform a soft reset (see Performing a  
soft reset).  
the Phone applications Main View. The  
stronger the signal, the more bars that  
appear. If you are outside a coverage area,  
no bars appear.  
The other person hears an echo  
Try decreasing the volume on your  
smartphone to avoid coupling or  
feedback on the other persons end.  
This applies to both the speakerphone  
and the earpiece.  
If you’re standing, move about ten feet  
in any direction.  
If you’re in a building, move near a  
window. Open any metal blinds.  
If you’re in a building, move outdoors or  
to a more open area.  
Position the earpiece closer to your ear  
to prevent sound leaking back to the  
microphone. Keep your hand away from  
the microphone hole, which is on the  
bottom right side of the smartphone.  
If you’re outdoors, move away from  
large buildings, trees, or electrical wires.  
If you’re in a vehicle, move your  
smartphone so that its close to a  
window of your vehicle.  
If you’re using the speakerphone  
feature with your smartphone lying on a  
flat surface, try turning the smartphone  
face down (screen facing the surface).  
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I hear my own voice echo  
If you’re using a Bluetooth® hands-free  
device, see I hear static or interference  
when using my Bluetooth  
Ask the person on the other end of the call  
to turn down the volume on his or her  
phone or to hold the phone closer to his or  
her ear.  
My phone seems to turn off by itself  
My voice is too quiet on the other end  
If a system error and reset occur, your  
smartphone automatically turns the phone  
on if it was on before the reset. However, if  
your smartphone can’t determine if your  
phone was on before the reset, the phone  
does not automatically turn on (see Turning  
your phone on and off). If the problem  
persists and you’re using third-party  
applications, see Third-party applications  
for additional suggestions.  
Be sure to place the bottom of the  
smartphone, or the hands-free  
microphone, close to your mouth.  
Check the signal–strength  
icon in  
the title bar of the Phone applications  
Main View. If the signal is weak (few  
bars are displayed), try the suggestions  
about signal strength described in  
Signal strength is weak.  
My smartphone makes or answers calls  
when it’s in a bag or pocket  
I hear static or interference  
Check the signal–strength  
icon in the  
Items in your bag or pocket may be  
pressing the onscreen Answer button or  
otherwise activating screen items. If this  
happens, be sure to press Power/End  
to turn off the screen before placing your  
smartphone in a bag or pocket. You may  
also want to disable the screens  
title bar of the Phone application’s Main  
View. If the signal is weak (few bars are  
displayed), try the suggestions about signal  
strength described in Signal strength is  
weak.  
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touch-sensitive feature during incoming  
calls (see Locking your screen).  
You have already formed a partnership  
between your smartphone and your  
hands-free device, and the hands-free  
device appears in the Trusted Devices  
list. (See Connecting to a Bluetooth®  
hands-free device.)  
TIP To find carrying cases that can help  
prevent your smartphone from making calls,  
as well as other useful accessories, visit  
Your hands-free device is charged and  
turned on.  
Your smartphone is within range of the  
hands-free device.  
Hands-free devices  
If the problem persists, turn the  
Bluetooth setting to Off and then turn it  
on again. If it still persists, delete the  
partnership, and then create a new  
partnership with the hands-free device  
(see Connecting to a Bluetooth®  
hands-free device).  
Bluetooth range is up to 30 feet (10  
meters) in optimum environmental  
conditions. Performance and range may be  
affected by physical obstacles, radio  
interference from nearby electronic  
equipment, and other factors.  
I can’t make or receive calls using a  
Bluetooth® hands-free device  
I hear static or interference when using  
my Bluetooth hands-free device  
Confirm all the following:  
Try moving your smartphone closer to  
the hands-free device. Audio quality  
degrades as the distance between your  
smartphone and hands-free device  
increases. The effective range for a  
device varies between manufacturers.  
The Bluetooth device is compatible with  
your smartphone. Go to palm.com/  
centroverizon-support for a list of  
compatible devices.  
Press Applications  
Bluetooth . Make sure the  
Bluetooth setting is set to On.  
and select  
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Confirm that no obstructions, including  
your body, are between your  
smartphone and your hands-free device.  
Email  
For troubleshooting info on the Wireless  
Sync application, see the User Guide for  
the Wireless Sync Application on your  
computer.  
If the problem persists, turn the  
Bluetooth setting to Off and then turn it  
back on again. If it still persists, create a  
new partnership with the hands-free  
device (see Connecting to a Bluetooth®  
hands-free device).  
Windows: Start>Programs>Palm  
Mac: Insert the Palm Installation CD and  
click the link to the User Guide for the  
Wireless Sync Application in the  
Documentation folder.  
TIP For best performance, keep your  
Bluetooth hands-free device and your phone  
on the same side of your body.  
Some features of my Bluetooth  
hands-free device don’t work with my  
smartphone  
Messaging  
Check the Palm compatibility list at  
ensure that your device is compatible.  
I can’t send or receive text messages  
Make sure your phone is turned on (see  
Turning your phone on and off).  
Check the documentation that came  
with your device or the manufacturer’s  
website for information specific to  
your device.  
Contact Verizon Wirelessto verify that  
your plan includes text messaging  
services, that these services have been  
correctly activated, and that they are  
available at your location. Verizon  
Wireless should be able to tell you if  
text messaging services have been  
experiencing transmission delays.  
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Delays can also occur between the time  
that a message is sent and the time it is  
received.  
services are available. See What are all  
those icons? for descriptions of the  
icons that indicate that data services are  
available.  
Verify with the recipient that the  
receiving device can handle text  
messages.  
Verify with the recipient that the  
receiving device can handle multimedia  
messages.  
If a text message arrives but does not  
display an alert, perform a soft reset  
(see Performing a soft reset).  
If a message arrives but does not  
display an alert, perform a soft reset  
(see Performing a soft reset).  
I can’t send or receive multimedia  
messages  
Make sure your phone is turned on (see  
Turning your phone on and off).  
Web  
Contact Verizon Wirelessto verify that  
your plan includes text messaging  
services, that these services have been  
correctly activated, and that they are  
available at your location. Verizon  
Wireless should be able to tell you if  
text messaging services have been  
experiencing transmission delays.  
Delays can also occur between the time  
that a message is sent and the time it is  
received.  
I can’t tell if data services are available  
When your phone is on, icons appear in the  
title bar in the Phone applications Main  
View to indicate whether data services are  
available and whether a data connection is  
active. See What are all those icons? for  
descriptions of the icons that indicate that  
data services are available.  
TIP If your phone is on and you do not see any  
of the data icons, data services are not  
available in your current location.  
When your phone is on, icons appear in  
the title bar in the Phone applications  
Main View to indicate whether data  
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My smartphone won’t connect to the  
Internet  
a connection, perform a soft reset (see  
Performing a soft reset).  
Your smartphone supports the 1xRTT and  
EVDO wireless data networks. To connect  
to the Internet, you must subscribe to and  
activate data services with Verizon  
Wireless, and you must be in a location  
with data coverage.  
8
9
If your phone did not turn on  
automatically after the soft reset, press  
and hold Power/End to turn on your  
phone, and try connecting to the  
Internet.  
Contact Verizon Wireless to verify the  
following:  
1
Press and hold Power/End to turn off  
your phone. Then press and hold the  
same button to turn it back on again.  
Your subscription plan includes  
high-speed data services.  
2
Press Phone  
the 1xRTT  
and look for either  
or EVDO icon in the  
Data services have been activated on  
your account.  
title bar of the Phone applications Main  
View.  
Data coverage is available in your  
location.  
3
If you see these icons, you are in a data  
coverage area. Try connecting to the  
Internet again. If you do not see either  
of these icons, press  
There are no data service outages in  
your location.  
I can’t access a web page  
Applications  
, select Prefs  
,
First, make sure you have Internet access:  
Open the web browser and try to view  
another web page you’ve loaded before. To  
ensure you’re viewing the page directly  
and continue with the following steps.  
4
5
Select Network.  
Select the Services pick list and select  
EVDO.  
from the Internet, press Menu  
, select  
Go, and then select Refresh.  
6
7
Select Connect.  
If the connection is successful, go to  
the web browser. If you still can’t make  
If you can view the other web page after  
you refresh it but you still can’t access the  
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page you were originally trying to view, the  
1
2
Press Phone  
the 1xRTT  
title bar of the Phone applications Main  
View.  
and look for either  
or EVDO icon in the  
page may contain elements that are not  
supported by the web browser. These  
include Flash, Shockwave, VBScript,  
WMLScript, and other plug-ins.  
If you see the EVDO  
icon, there may  
be a problem with the website you are  
trying to access. Try opening a different  
web page to see if the problem  
persists.  
Some websites use a redirector to their  
true home page. If the web browser on  
your smartphone can’t follow the  
redirector, try using a desktop browser to  
see the landing page of the redirector, and  
then enter that address in the web browser  
on your smartphone.  
3
4
If you see the 1xRTT  
icon, you may  
be experiencing the difference in  
performance between the two types of  
data networks.  
TIP Your smartphone can open your email  
application when you select an email address  
on a web page. If nothing happens when you  
select the link, make sure your email  
application is already set up.  
To be sure there is not a problem with  
your connection to the Verizon Wireless  
network, press and hold Power/End  
to turn off your phone. Then press  
and hold the same button to turn it back  
on again.  
It takes a long time for a web page to load  
5
Try opening the web page again to see  
if it loads faster.  
If it is taking longer than usual to load web  
pages, you may have traveled from a  
BroadbandAccess (EVDO) service area to a  
1xRTT service area. Although  
NationalAccess (1xRTT) data service is  
considered a high-speed data service, it  
seems slow if you are used to EVDO  
speed.  
An image or map is too small on  
my screen  
The web browser has two modes:  
Optimized and Wide Page. Optimized  
Mode resizes all images and page  
elements to fit into a single column on the  
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smartphone screen. Switch to Wide Page  
Mode to see the full-size image (see  
Viewing a web page).  
The Bluetooth feature on your computer  
is turned on.  
Your smartphone is within 30 feet (10  
meters) of your computer. Performance  
and range may be affected by physical  
obstacles, radio interference from  
You may also be able to save the image on  
your smartphone or an expansion card and  
then view the image later on your  
computer.  
A secure site refuses to permit a  
transaction  
If the problem persists, try the following:  
Turn the Bluetooth setting to Off and  
Some websites don’t support certain  
browsers for transactions. Please contact  
the sites webmaster to make sure the site  
allows transactions using Blazer™ web  
browser from your smartphone.  
then turn it back on again.  
Try moving your smartphone closer to  
your computer. The effective range for a  
computer varies between  
manufacturers.  
Confirm that no obstructions, including  
your body, are between your  
smartphone and your computer.  
My Bluetooth DUN connection isn’t  
working  
Check all of the following:  
If the problem persists, create a new  
partnership with your computer (see  
Creating a partnership between your  
smartphone and your computer).  
Press Applications  
and select  
Bluetooth . Make sure the  
Bluetooth setting is set to On.  
You have already formed a partnership  
between your smartphone and your  
computer (see Creating a partnership  
between your smartphone and your  
computer).  
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T R O U B L E S H O O T I N G  
12  
Remember that when you synchronize  
your smartphone with your computer,  
your camera images are stored in the  
My Pictures/Palm Photos folder on your  
hard drive (see Viewing pictures and  
videos on your computer).  
Camera  
Here are some tips for taking good pictures  
with the built-in camera:  
Clean the cameras lens with a soft,  
lint-free cloth.  
Take pictures in bright lighting  
conditions. Low-light images may be  
grainy, due to the sensitivity of the  
camera.  
Making room on your  
smartphone  
Hold the smartphone as still as  
possible. Try supporting your  
picture-taking arm against your body or  
a stationary object (such as a wall).  
Keep in mind that your smartphone  
includes an expansion card slot, and that  
you can store applications and information  
on expansion cards (sold separately).  
However, you still need free memory on  
the smartphone itself to run applications  
from an expansion card. For more info on  
using expansion cards, see Using  
expansion cards.  
Keep the subject of the picture still.  
Exposure time is longer with lower light  
levels, so you may see a blur.  
For best results, verify that you have the  
brightest light source coming from  
behind you, lighting the subjects face.  
Avoid taking indoor pictures with the  
subject in front of a window or light.  
If you store a large number of records or  
install many third-party applications, the  
internal memory on your smartphone may  
fill up. Here are some common ways to  
clear space:  
Make sure the subject is at least 18  
inches away from the camera to ensure  
good focus.  
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230  
                   
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12  
Email: Messages that have large  
(see Customizing your web browser  
attachments can quickly consume memory settings).  
on your smartphone. Delete messages  
Third-party applications: You can delete  
infrequently used applications (see  
Removing applications) or move them to an  
expansion card (see Copying applications  
between an expansion card and  
with large attachments. If you have  
hundreds of messages with or without  
attachments, you may want to delete older  
messages to make room.  
Pictures & Videos: Large images take up a your smartphone).  
lot of memory. Move images to an  
expansion card or synchronize them to your  
computer, and then delete the images  
from your smartphone (see Viewing  
pictures and videos on your computer).  
Third-party  
applications  
Music: Music files often consume a lot of  
memory. Move music files to an expansion  
card, or delete large files from your  
smartphone.  
Some third-party applications can cause  
conflicts on your smartphone. For example,  
third-party applications that were not  
written with the smartphone keyboard and  
5-way navigator in mind may cause strange  
behavior or errors when you use the  
keyboard and 5-way navigator in these  
applications. Third-party applications that  
modify wireless features may require extra  
troubleshooting.  
Messaging: Multimedia content can also  
consume a lot of memory. Move  
multimedia content to an expansion card,  
or delete large files from your smartphone  
(see Deleting messages).  
Internet: If you set a large web browser  
cache, you may want to use the web  
browser’s advanced Memory Management  
settings to clear all recent pages  
If you recently installed an application and  
your device seems to be stuck, try the  
following:  
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12  
1
2
Perform a soft reset (see Performing a  
soft reset).  
7
8
Perform a hard reset (see Performing a  
hard reset).  
If the problem persists, perform a  
system reset (see Performing a system  
reset).  
Sync to restore your info in Calendar,  
Contacts, Tasks, Memos, and Pictures  
& Videos.  
3
Delete the most recently installed  
application from your smartphone (see  
Removing applications).  
9
If the problem is resolved, begin  
reinstalling your third-party applications  
one at a time by double-clicking a single  
file in the original Backup subfolder that  
you renamed, and sync after each  
application you install.  
4
5
If the problem persists, perform another  
system reset.  
If possible, synchronize your  
smartphone with your computer to back  
up your most recent info.  
10 If the problem recurs, delete the last  
application you installed and report the  
problem to its developer.  
6
If you’re unable to perform the  
preceding steps or the problem  
persists, locate your Backup subfolder  
on your computer and rename the  
folder (for example, BackupOld).  
I can’t exit a game or third-party  
application  
Press Option  
return to Applications View.  
+ Applications  
to  
Windows: C:\Program  
Files\Palm\<device name>  
Getting more help  
Mac: <Mac hard drive> : Applications :  
Palm : Users : <device name>  
Contact the author or vendor of the  
third-party software if you require further  
assistance.  
NOTE Can’t find a Palm folder in Program  
Files? Then look for a palmOne or  
Handspring folder instead. For more info,  
see I can’t find my user folder.  
T H I R D - P A R T Y A P P L I C A T I O N S  
232  
       
T R O U B L E S H O O T I N G  
12  
1
2
3
Press Phone  
.
Error messages  
Enter #*377 and then press Send  
.
Review the screen with details about  
the conditions that led up to the most  
recent automatic reset.  
Your smartphone is designed to minimize  
interruptions when a system error occurs.  
If your smartphone encounters a system  
error, it automatically resets itself and  
resumes functioning as normal. If possible,  
it even turns the phone back on if it was on  
before the error occurred.  
4
Select OK.  
NOTE Third-party developers create their  
own error messages. If you do not  
understand an error message, please  
contact the developer of the application for  
help.  
Sometimes you might want to know more  
about an error. Your smartphone uses a  
special interface to show error messages  
in greater detail.  
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233  
       
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12  
E R R O R M E S S A G E S  
234  
Beam  
Terms  
The process of sending or receiving an  
entry or application using the infrared (IR)  
port on your smartphone.  
1xEVDO (Evolution Data Optimized):  
A wireless broadband technology (also  
known as EVDO and BroadbandAccess)  
that is designed for very high-speed data  
transfer, with average download speeds of  
400 to 700Kbps and the capability of  
reaching speeds up to a theoretical  
maximum of 2.4Mb/s, and upload speeds  
up to 156Kb/s.  
Bluetooth® wireless technology  
Technology that enables devices such as  
the smartphone, mobile phones, and  
computers to connect wirelessly to each  
other so that they can exchange  
information over short distances. For more  
Device name  
1xRTT  
The name associated with your  
Also known as NationalAccess, 1xRTT is a  
standard of mobile internet connectivity  
that allows for persistent data connections  
as long as you are actively using your data  
connection. The average data transmission  
rate is around 70Kb/s, although theoretical  
limits are 153.6Kb/s.  
smartphone and with the info in your  
desktop software. The device name  
(sometimes called the username)  
distinguishes your smartphone from all  
other Palm OS® devices. When you first  
synchronize your smartphone, you are  
asked to give it a device name. This name  
appears in the User list in Palm Desktop  
software. Every Palm OS device that is  
synchronized with the same computer  
must have a unique device name.  
Auto-off interval  
The time of inactivity that passes before  
the screen on your smartphone turns off.  
The wireless features on your smartphone  
are unaffected by this setting.  
TE RM S  
235  
             
Dialog box  
Infrared (IR)  
A set of options and command buttons that A way of transmitting information using  
is enclosed by a border and that enables  
you to carry out a specific task.  
light waves; this is called beaming. The IR  
port on your smartphone enables you to  
transfer information to other IR devices  
within a short radius.  
Dial-up networking (DUN)  
Wireless technology that enables you to  
convert your smartphone into a wireless  
Lithium ion (Li-ion)  
modem so that you can access the Internet The rechargeable battery technology used  
from your computer.  
in the smartphone.  
Favorite  
MMS  
A button that provides quick access to a  
phone number (speed-dial button) or  
commonly used application (such as Web  
Multimedia messaging, an enhanced form  
of messaging that enables you to send  
pictures, videos, animations, sounds, and  
or Messaging). You can define an unlimited ringtones almost instantly.  
number of favorite buttons in the Phone  
Palm® Desktop software  
application.  
A personal information manager (PIM) for  
HotSync®  
computers that helps you manage  
information like names and addresses,  
appointments, and lists of tasks and  
memos. After you install Palm Desktop on  
your computer, you can synchronize the  
information in Palm Desktop with the  
information on your smartphone, so you  
don't have to type the same information in  
both places.  
The technology that synchronizes your  
smartphone and your computer with the  
simple press of a button.  
HotSync manager  
The computer application that manages the  
synchronization of your smartphone with  
your computer.  
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236  
                 
Palm® OS by ACCESS  
software, Microsoft Outlook, Lotus Notes,  
and ACT!. PIMs generally store contacts,  
schedules, tasks, and memos.  
The operating system of your smartphone.  
Palm® OS is known for its simplicity of use  
and for the large number of compatible  
third-party applications that can be added  
to your smartphone.  
Quick key  
A letter that you can press and hold to  
activate a favorite app. For example, create  
a speed-dial button for your mothers  
number and enter the letter M for “Mom”  
as the Quick Key. Then when you want to  
call her, press and hold M. Your  
Palm® Installation Tool  
Palm Desktop software comes with an  
installation tool that enables you to transfer  
Palm OS apps (PRC and PDB) to your  
smartphone that you downloaded from the  
web to your computer.  
smartphone dials the number.  
Slide  
Partnership  
A collection of text, pictures, videos, and  
sounds that are grouped together within a  
multimedia message created in the  
Messaging application. During playback, all  
the items within a particular slide appear  
on the same screen. If a multimedia  
message contains multiple slides, each  
slide can be viewed within the MMS  
(multimedia messaging) application.  
Two Bluetooth devices—for example, your  
smartphone and a hands-free device—that  
can connect because each device finds the  
same passkey on the other device. Once  
you form a partnership with a device, you  
don’t need to enter a passkey to connect  
with that device again. Partnership is also  
known as paired relationship, pairing,  
trusted device, and trusted pair on some  
devices.  
SMS  
The service that exchanges short text  
messages almost instantly. Text messages  
are typically sent to a mobile phone  
number, rather than to an email address  
(although this too is possible). These  
PIM (personal information manager)  
A genre of software that includes  
applications such as Palm® Desktop  
TE RM S  
237  
                     
messages can usually include up to 160  
characters; messages with more than 160  
characters are automatically split into  
several messages. You can send and  
receive SMS messages while you are on a  
voice call.  
from the Internet on your smartphone  
without needing to download a file to save  
on your smartphone.  
User folder  
The folder on your computer that contains  
the information you enter in Palm Desktop  
software and the information you enter on  
your smartphone and synchronize with  
Palm Desktop software.  
Streaming  
Technology that enables you to access  
media content—for example, watch video  
or listen to an audio program—directly  
T E R M S  
238  
   
FCC RF Safety Statement  
Important safety and  
legal information  
In order to comply with FCC RF exposure safety guidelines, users  
MUST use one of the following types of bodyworn accessories.  
A Palm® brand body-worn accessory that has been tested for  
SAR compliance and is intended for use with this product.  
An accessory that contains NO metal (snaps, clips, etc.) and  
provides AT LEAST 1.5 cm of separation between the users body  
and the unit.  
FCC Notice  
This equipment has been tested and found to comply with the limits  
for a Class B digital device, pursuant to part 15 of the FCC Rules.  
These limits are designed to provide reasonable protection against  
harmful interference in a residential installation. This equipment  
generates, uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause  
harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If  
this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment off and  
on, the user is encouraged to try to correct the interference by one or  
more of the following measures:  
Do NOT use the device in a manner such that it is in direct contact  
with the body (i.e., on the lap or in a breast pocket). Such use will  
likely exceed FCC RF safety exposure limits. See www.fcc.gov/oet/  
rfsafety/ for more information on RF exposure safety.  
The highest reported (FCC) SAR values of the Palm® Centro™  
smartphone by Palm are:  
CDMA2000 Cellular Head = 1.09 (W/kg)  
CDMA2000 PCS Head = 1.35 (W/kg)  
CDMA2000 Cellular Body = 0.817 (W/kg)  
CDMA2000 PCS Body = 0.423 (W/kg)  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
More information on the device’s SAR can be found by using the FCC  
ID number on the following FCC website: https://fjallfoss.fcc.gov/  
Connect the equipment into an outlet on a circuit different from  
that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
FCC Radiofrequency Emission  
This device complies with part 15 of the FCC Rules. Operation is  
subject to the following two conditions:  
This device meets the FCC Radiofrequency Emission Guidelines and  
is certified with the FCC as:  
This device may not cause harmful interference, and  
FCC ID number: O8F-747.  
This device must accept any interference received, including  
interference that may cause undesired operation.  
Certified by Industry Canada as IC: 3905A-747  
FCC Hearing Aid Compatibility  
Antenna Care/Unauthorized Modifications  
Your Centro smartphone is compliant with the FCC Hearing Aid  
Compatibility (HAC) requirements. For additional HAC information,  
including the HAC rating of this product, please refer to  
Use only the supplied integral antenna. Unauthorized antenna  
modifications or attachments could damage the unit and may violate  
FCC regulations. Any changes or modifications not expressly  
approved by the party responsible for compliance could void the  
user's authority to operate the equipment.  
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239  
   
Static Electricity, ESD, and Your Palm® Device  
Conditions that enhance ESD occurrences Conditions that can  
contribute to the buildup of static electricity in the environment  
include the following:  
Electrostatic discharge (ESD) can cause damage to electronic devices  
if discharged into the device, so you should take steps to avoid such  
an occurrence.  
Low relative humidity.  
Description of ESD Static electricity is an electrical charge caused  
by the buildup of excess electrons on the surface of a material. To  
most people, static electricity and ESD are nothing more than  
annoyances. For example, after walking over a carpet while scuffing  
your feet, building up electrons on your body, you may get a  
shock—the discharge event—when you touch a metal doorknob. This  
little shock discharges the built-up static electricity.  
Material type. (The type of material gathering the charge. For  
example, synthetics are more prone to static buildup than natural  
fibers like cotton.)  
The rapidity with which you touch, connect, or disconnect  
electronic devices.  
While you should always take appropriate precautions to discharge  
static electricity, if you are in an environment where you notice ESD  
events, you may want to take extra precautions to protect your  
electronic equipment against ESD.  
ESD-susceptible equipment Even a small amount of ESD can  
harm circuitry, so when working with electronic devices, take  
measures to help protect your electronic devices, including your  
Palm® device, from ESD harm. While Palm has built protections  
against ESD into its products, ESD unfortunately exists and, unless  
neutralized, could build up to levels that could harm your equipment.  
Any electronic device that contains an external entry point for  
plugging in anything from cables to docking stations is susceptible to  
entry of ESD. Devices that you carry with you, such as your Palm  
device, build up ESD in a unique way because the static electricity  
that may have built up on your body is automatically passed to the  
device. Then, when the device is connected to another device such  
as a docking station, a discharge event can occur.  
Battery safety information  
Do not disassemble or open, crush, bend or deform, puncture or  
shred.  
Do not modify or remanufacture, attempt to insert foreign objects  
into the battery, immerse or expose to water or other liquids,  
expose to fire, explosion or other hazard.  
Only use the battery for the system for which it is specified.  
Only use the battery with a charging system that has been  
qualified with the system per this standard. Use of an unqualified  
battery or charger may present a risk of fire, explosion, leakage,  
or other hazard.  
Precautions against ESD Make sure to discharge any built-up  
static electricity from yourself and your electronic devices before  
touching an electronic device or connecting one device to another.  
The recommendation from Palm is that you take this precaution  
before connecting your Palm device to your computer, placing a  
device in a cradle, or connecting it to any other device. You can do  
this in many ways, including the following:  
Do not short-circuit a battery or allow metallic conductive objects  
to contact battery terminals.  
Replace the battery only with another battery that has been  
qualified with the system per this standard, CTIA-1725. Use of an  
unqualified battery may present a risk of fire, explosion, leakage  
or other hazard.  
Ground yourself when you’re holding your device by  
simultaneously touching a metal surface that is at earth ground.  
For example, if your computer has a metal case and is plugged  
into a standard three-prong grounded outlet, touching the case  
should discharge the ESD on your body.  
Promptly dispose of used batteries in accordance with local  
regulations.  
Increase the relative humidity of your environment.  
Battery usage by children should be supervised.  
Install ESD-specific prevention items, such as grounding mats.  
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240  
 
Avoid dropping the phone or battery. If the phone or battery is  
dropped, especially on a hard surface, and the user suspects  
damage, take it to a service center for inspection.  
Pacemakers: The Health Industry Manufacturers Association  
recommends that a minimum separation of 15 centimeters be  
maintained between a smartphone and a pacemaker to avoid  
potential interference with the pacemaker. These recommendations  
are consistent with the independent research by the  
recommendations of Wireless Technology Research. Persons with  
pacemakers should:  
Improper battery use may result in a fire, explosion or other  
hazard.  
For those host devices that utilize a USB port as a charging  
source, the host device’s user manual shall include a statement  
that the phone shall only be connected to products that bear the  
USB-IF logo or have completed the USB-IF compliance program.  
ALWAYS keep the smartphone more than six inches from their  
pacemaker when the smartphone is turned ON.  
Not carry the smartphone in a breast pocket.  
Based on DOT rules, spare batteries must not be transported in  
checked luggage on commercial flights. Spare batteries can only  
be transported in carry-on luggage. For more information: http://  
Use the ear opposite the pacemaker to minimise the potential for  
interference.  
Turn the smartphone OFF immediately if you have any reason to  
suspect that interference is taking place.  
Driving Safety Tips  
Audio Safety: This smartphone is capable of producing loud noises  
which may damage your hearing. When using the speakerphone  
feature, it is recommended that you place your smartphone at a safe  
distance from your ear.  
Always obey all laws and regulations on the use of the smartphone in  
your driving area. Avoid talking on a cell phone while driving. Use a  
hands-free device.  
Other Medical Devices, Hospitals: If you use any other personal  
medical device, consult the manufacturer of your device to determine  
if it is adequately shielded from external RF energy. Your physician  
may be able to assist you in obtaining this information. Turn your  
smartphone OFF in health care facilities when any regulations posted  
in these areas instruct you to do so. Hospitals or health care facilities  
may be using equipment that could be sensitive to external RF  
energy.  
Operational Warnings  
IMPORTANT INFORMATION ON SAFE AND EFFICIENT  
OPERATION. Read this information before using your integrated  
multi-service portable radio.  
For the safe and efficient operation of your radio, observe these  
guidelines:  
Potentially explosive atmospheres: Turn off your smartphone when  
you are in any areas with a potentially explosive atmosphere, such as  
fueling areas (gas or petrol stations, below deck on boats) storage  
facilities for fuel or chemicals, blasting areas and areas near electrical  
blasting caps, and areas where there are chemicals or particles (such  
as metal powders, grains and dust) in the air.  
Repetitive Motion Injuries: When using the keyboard or playing  
games on your smartphone, you may experience discomfort in your  
neck, shoulders, hands, arms, of other parts of the body. To avoid any  
injury, such as tendonitis, carpal tunnel syndrome, or other  
musculoskeletal disorder, make sure to take necessary breaks from  
use, take longer rests (such as several hours) if discomfort or tiring  
begins, and see a doctor if discomfort persists. To minimize the risk  
of Repetitive Motion Injuries, when texting or playing games with  
your phone:  
Interference to medical and personal Electronic Devices: Most but  
not all electronic equipment is shielded from RF signals and certain  
electronic equipment may not be shielded against the RF signals  
from your smartphone.  
Do not grip the phone too tightly  
Press the buttons lightly  
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241  
Make use of the special features in the handset that minimize the  
number of buttons which have to be pressed, such as message  
templates and predictive text  
Product Handling & Safety: You alone are responsible for how you  
use your smartphone and any consequences of its use. You must  
always switch off your smartphone wherever the use of a phone is  
prohibited. Use of your smartphone is subject to safety measures  
designed to protect users and their environment.  
Take lots of breaks to stretch and relax  
Blackouts and Seizures: Blinking lights, such as those experienced  
with television or playing video games, may cause some people to  
experience blackout or seizure, even if never experienced before. In  
the event a smartphone user should experience any disorientation,  
loss of awareness, convulsion, eye or muscle twitching or other  
involuntary movements, stop use immediately and consult a doctor.  
Individuals with personal or family history of such events should  
consult a doctor before using the device. To limit the possibility of  
such symptoms, wherever possible every hour take a minimum of 15  
minutes, use in a well lighted area, view the screen from the farthest  
distance and avoid exposure to blinking lights if you are tired.  
Waste Disposal  
This symbol indicates that Palm products should  
be recycled and not be disposed of in unsorted  
Municipal waste. Palm products should be sent to  
a facility that properly recycles electrical and  
electronic equipment. For information on Palm's  
environmental programs, visit www.palm.com/  
As part of Palm’s corporate commitment to be a  
good steward of the environment, we strive to use environmentally  
friendly materials, reduce waste, and develop the highest standards  
in electronics recycling. Our recycling program keeps Palm handheld  
devices, smartphones and mobile companions out of landfills through  
evaluation and disposition for reuse and recycling. Palm customers  
may participate in the recycling program free of charge. Visit  
www.palm.com/recycle for additional details and information about  
how you can help reduce electronic waste.  
Operating Machinery: Do not use your smartphone while operating  
machinery. Full attention must be given to operating the machinery in  
order to reduce the risk of an accident.  
Aircraft: While in aircraft, follow all instructions regarding the  
operation of your smartphone. Use of your smartphone while on  
board an aircraft must be done in accordance in compliance with  
airline instructions and regulations.  
Vehicles with Air Bags: Your smartphone should not be placed in a  
position that would affect the operation of air bag deployment or in a  
position that, should the air bag inflate, could propel the smartphone.  
Air bags inflate with great force and care should be taken to protect  
within a vehicle that has air bags. Do not place a phone in the area  
over an air bag or in the air bag deployment area. Store the phone  
safely before driving the vehicle.  
Caution: Avoid potential hearing loss  
Prolonged exposure to loud sounds (including music) is the most  
common cause of preventable hearing loss. Some scientific research  
suggests that using portable audio devices, such as portable music  
players and cellular telephones, at high volume settings for long  
durations may lead to permanent noise-induced hearing loss. This  
includes the use of headphones (including headsets, earbuds and  
Bluetooth® or other wireless devices). Exposure to very loud sound  
has also been associated in some studies with tinnitus (a ringing in  
the ear), hypersensitivity to sound and distorted hearing. Individual  
susceptibility to noise-induced hearing loss and other potential  
hearing problems varies.  
Small children: Do not leave your smartphone and its accessories  
within the reach of small children or allow them to play with it. They  
could hurt themselves or others, or could accidentally damage the  
smartphone. Your smartphone contains small parts with sharp edges  
that may cause an injury or which could become detached and create  
a choking hazard.  
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1
The amount of sound produced by a portable audio device varies  
depending on the nature of the sound, the device, the device settings  
and the headphones. You should follow some common sense  
recommendations when using any portable audio device:  
National Institute on Deafness and Other Communication Disorders  
National Institutes of Health  
31 Center Drive, MSC 2320  
Bethesda, MD USA 20892-2320  
Voice: (301) 496-7243  
Set the volume in a quiet environment and select the lowest  
volume at which you can hear adequately.  
When using headphones, turn the volume down if you cannot  
hear the people speaking near you or if the person sitting next to  
you can hear what you are listening to.  
National Institute for Occupational Safety and Health  
Hubert H. Humphrey Bldg.  
200 Independence Ave., SW  
Do not turn the volume up to block out noisy surroundings. If you  
choose to listen to your portable device in a noisy environment,  
use noise-canceling headphones to block out background  
environmental noise.  
Washington, DC 20201  
Voice: 1-800-35-NIOSH (1-800-356-4674)  
Precaution against hearing loss Protect your hearing. Listening to  
this device at full volume for a long period of time can damage your  
hearing.  
Limit the amount of time you listen. As the volume increases,  
less time is required before your hearing could be affected.  
A pleine puissance, l'écoute prolongée du baladeur peut  
endommager l'oreille de l'utilisateur. Consultez notre site web  
www.palm.com/fr pour plus d'informations.  
Avoid using headphones after exposure to extremely loud noises,  
such as rock concerts, that might cause temporary hearing loss.  
Temporary hearing loss might cause unsafe volumes to sound  
normal.  
Do not listen at any volume that causes you discomfort. If you  
experience ringing in your ears, hear muffled speech or  
experience any temporary hearing difficulty after listening to your  
portable audio device, discontinue use and consult your doctor.  
You can obtain additional information on this subject from the  
following sources:  
American Academy of Audiology  
11730 Plaza American Drive, Suite 300  
Reston, VA 20190  
Voice: (800) 222-2336  
I M P O R T A N T S A F E T Y A N D L E G A L I N F O R M A T I O N  
243  
1
I M P O R T A N T S A F E T Y A N D L E G A L I N F O R M A T I O N  
244  
Specifications  
Radio  
CDMA 1900/800 MHz digital dual-band  
EVDO and 1xRTT  
Phone features  
Speakerphone  
Hands-free headset jack (2.5mm, 4-barrel connector)  
Microphone mute option  
TTY/TDD compatible  
3-way calling  
Processor technology  
Expansion  
Intel PXA270 Bulverde processor, 312MHz  
MicroSD card slot  
Battery  
Rechargeable lithium-ion  
Removable for replacement  
3.5 hours full charge time  
Palm OS® by ACCESS  
version  
Palm OS 5.4.9  
Camera  
1.3 megapixel  
Still-image capture resolution (1280 x 1024)  
2x digital zoom  
Video capture resolution (352 x 288)  
Automatic light balance  
S P E C I F I C A T I O N S  
245  
         
Size  
4.2" x 2.1" x 0.73"  
(107.2 mm x 53.65 mm x 18.6 mm)  
Weight  
4.12 ounces (116.8 grams)  
Connectivity  
IR  
Bluetooth® wireless technology (1.2–compliant)  
Touch-sensitive LCD screen (includes stylus)  
65,536 colors (16-bit color)  
Display  
User-adjustable brightness  
320 x 320 resolution  
Keyboard  
Built-in QWERTY keyboard plus 5-way navigator  
Backlight for low lighting conditions  
S P E C I F I C A T I O N S  
246  
Included software  
Blazer® web browser  
(Internet)  
Palm® Desktop software  
and HotSync® manager  
Calculator (Basic and  
Advanced)  
Phone (including Favorites  
and Dial Pad)  
Calendar  
Camcorder  
Camera  
Pics & Videos (includes  
camera and camcorder)  
Pocket Tunes™ Deluxe  
Quick Tour  
Contacts  
Documents To Go®  
Professional  
Tasks  
Wireless Sync (email)  
Voice Dial  
Google Maps  
Memos  
Voice Memo  
World Clock  
Messaging (text and  
multimedia)  
My Centro  
System requirements  
Windows XP Service Pack 2, Windows Media Center  
Edition 2005 with USB port, or Windows Vista  
Mac OS 10.3–10.4.x with USB port  
Later versions may also be supported  
32°F to 104°F (0°C to 40°C)  
Operating and storage  
temperature range  
5% to 90% relative humidity (RH)  
S P E C I F I C A T I O N S  
247  
   
S P E C I F I C A T I O N S  
248  
voicemail and 48  
activating phone service 15  
Active Call View 50, 52, 53  
active calls. See phone calls  
Add Bookmark command  
101  
Add Call button 51, 53  
Add Favorites dialog box 61  
Add New Number dialog 52  
Add New Number prompt 52  
Add Song button 132  
Add to album command 127  
adding  
photos or videos to  
playlists 132, 133  
QuickText phrases 89  
tasks 146, 147  
wallpaper 127  
addresses  
adding multiple 62, 88  
assigning to favorites 62  
entering web 99  
Index  
SYMBOLS  
! in Tasks list 148  
NUMERICS  
1xEV-DO technology 235  
1xRTT data services 75  
1XRTT protocol 235  
24-hour clock 189  
5-way navigator 29, 30  
911 calls 77, 195  
highlighting 30  
selecting 30, 88, 99  
synchronizing 219  
viewing website 104, 105  
Advanced Mode (calculator)  
163  
911 Only option 73, 77  
A
accessories 9  
bookmarks 100  
caller IDs 58–59  
accented characters 35, 36  
accessing  
agenda lists 137  
application menus 31  
applications 37, 38  
Dial Pad 43, 51, 69  
email 81, 202  
Palm online support 5  
Verizon support 48  
accessories 9  
captions to photos 120,  
127  
cities to World Clock 145  
contacts 57  
emoticons 89  
events 138, 139  
favorite buttons 60–62  
multiple recipients 62, 88  
partnerships 65, 110, 116  
passkeys 114  
Agenda View 137, 142  
Alarm check box 139  
alarm clock 146  
alarm preferences 146  
alarms  
adding calendar 139, 143  
adding task 147, 150  
selecting tones for 143,  
144, 150  
Album command 127  
Album list 123, 127  
accounts  
conference calls and 54  
customer support for 5  
email and 82, 85, 86  
passwords 197  
249  
albums  
creating 125, 126  
albums. See photo albums;  
video albums  
beaming 172  
changing default 192  
Applications View 38, 191  
appointments 220  
Archive folder 167  
copying 182  
area codes 72  
alert buttons 90  
Alert dialog box 48, 90, 161  
alert icon 76  
alert tones 70, 95  
alerts  
clearing 48, 162  
customizing 190–193  
deleting manually 168  
downloading 102  
highlighting 38  
area conversions 163  
arrow icons 29  
attendee information 140  
voice memos  
displaying 162  
hiding text in 94  
receiving 48, 90  
installing 164–166  
opening 37–38, 181  
playing music and 132  
removing 167, 215  
running on expansion  
cards 230  
searching in 161  
selecting 38  
sending over Bluetooth  
devices 170  
switching between 51  
synchronizing 20, 25, 173  
transferring 19  
uninstalling 167–168  
upgrading and 20, 207  
viewing information about  
168–169  
audio adapters 64  
Audio Caption command 120  
Auto answer pick list 68  
Auto Lock Device option 197  
Auto naming pick list 122  
Auto-complete option 105  
Auto-hide Toolbar option 124  
Auto-Keyguard pick list 194  
automating tasks 60  
responding to 90, 214  
aligning the screen 190  
Alt key 35  
alternate characters 35, 36  
answering phone 47, 54, 68  
antenna 239  
application categories 191  
application list view 191  
applications  
See also specific built-in  
app; third-party apps  
accessing menus in 31  
assigning to buttons 62,  
192  
Auto-off After pick list 201  
auto-off interval 235  
B
back icon (browser) 100  
background images 142  
background music 125  
backing up information 19,  
24, 211, 215  
assigning to Quick Keys  
62  
Applications button 37, 38,  
41  
backlight 33, 188, 202  
250  
Backup folder 168, 215  
Basic Mode (calculator) 163  
battery  
charging 12–14  
conserving 14–15, 201  
disposing of 213  
inserting 11, 212  
precautions for 11  
replacing 14, 212  
viewing status of 13  
battery icon 13, 77  
Beam Business Card  
command 60  
Beam Category command  
172  
Beam command 172  
Beam From pick list 172  
Beam Receive pick list 202  
Beam Status dialog 172, 173  
beaming 171–173, 202, 235  
bell icon 48, 162, 214  
blank screens 213  
blank text messages 88  
blank time slots 142  
Blazer web browser. See  
web browser  
Bluetooth devices  
See also hands-free  
devices  
enabling or disabling 66,  
170, 176  
optimal range for 169  
receiving calls and 50, 66,  
68, 224  
receiving info and  
170–171  
sending over 169–170  
switching between 67  
synchronizing over  
176–178, 215  
troubleshooting 224, 225,  
229  
visibility options for 115,  
170, 177  
Bluetooth icon 65  
Bluetooth icons (Phone) 77  
Bluetooth technology 110,  
235  
border glow (highlight) 30  
brightness (screen) 50, 188,  
201  
(backlight) 188, 202  
Brightness slider 201  
BroadbandAccess  
connections 75, 107–??,  
228  
browsing files 181  
built-in apps 167, 247  
built-in camera. See camera  
business cards 60, 172  
buttons  
See also favorite buttons  
accessing command 31  
changing defaults 192  
customizing 192  
disabling 51, 194  
navigating and 29, 30  
opening apps and 37  
restoring default 192  
speed-dialing and 45,  
61–62  
web browsing and 100  
Buttons Preferences screen  
192  
bonus software 25, 164, 165  
bookmarks 100–102, 172  
Bookmarks View 101, 102  
Bookmarks View icon 101  
blinking bell 48, 162, 214  
Bluetooth adapters 110  
buzz 64  
251  
C
calls. See phone calls  
Camcorder icon 120  
Camcorder View 122, 127  
camera 119, 230, 245  
Camera View 122, 127  
Cancel Spkr button 50  
cancelling menu selections  
31  
Caps Lock 34  
captions. See voice captions  
car kits 63  
Card category 181  
Card Info 183–184  
Card Info button 183  
card readers 130  
carrying cases 224  
cascading style sheets 100,  
106  
certificates 99  
bookmarks 102  
cache 107, 231  
Calc icon 162  
calculating device space 19  
Calculator app 162–164  
calculator modes 162  
calendar  
button defaults 192  
contact information 57  
favorite buttons 62  
lock codes 195  
owner information 199  
passwords 197, 199  
playlists 132  
QuickText phrases 89  
screen fonts 188–189  
sync defaults 173–176,  
218  
web page layouts 100  
characters  
creating memos and 155  
creating text messages  
and 89  
displaying alternate 35  
entering 33–35  
adding alarms 139, 143  
adding events 138, 139  
color-coding events 141  
customizing 142–143  
deleting events 141  
displaying 137  
saving 91  
synchronizing 25  
viewing items on 69, 142  
Calendar application  
changing fonts for 188  
opening 37, 69  
overview 137  
updating information in 25  
Calendar button 37, 137  
calendar views 137, 142  
call forwarding 56  
call history lists. See Call Log  
Call Log 46  
call waiting 54  
Call Waiting dialog box 54  
caller IDs 58–59  
Category command 191  
category marker 142  
category names 191  
Category pick list 142, 143,  
149, 191  
searching for 161  
charge indicator 13  
charging the battery 12–14  
chat icon 93, 96  
Centro smartphone. See  
smartphone  
chat sessions 92, 94  
252  
Chat View 90, 92  
Choose song button 131  
Choose Songs command  
132  
city information 201  
City pick list 145  
computers  
connections  
adding Bluetooth devices  
device to PCs 22–23  
dial-up networking and  
107, 112  
See also Mac systems;  
connecting to 22–23  
creating partnerships for  
110  
Clear Cache button 107  
Clear Cookies button 106  
Clear Voicemail Icon option  
49  
clock 144, 189  
See also World Clock  
closing  
application menus 31  
applications 37, 232  
pick lists 32  
color palette 122  
color preferences 94, 122,  
190  
color themes 190  
color-coding events 141  
colored backgrounds 30  
command buttons 31  
completed tasks 148, 150  
completion dates 150  
Compress Day View option  
142  
installing from 166, 209  
quarantined files on 207  
setting up DUN  
connections for 111  
synchronizing with 18, 26  
transferring items from  
129, 153  
transferring items to 128  
Con button (calculator) 164  
Conduit Settings command  
175  
conduits 138, 219  
Conf button 54  
conference calls 53, 54–55  
Confirm message deletion  
option 94  
conflicting apps 182, 207  
conflicting events 142  
Connect Bluetooth  
command 66  
ending broadband 110  
receiving or sending over  
wireless 169, 170  
restrictions for 51  
setting network  
preferences for 94  
synchronizing over  
Bluetooth 176–178  
synchronizing over  
infrared 178–179  
troubleshooting 222, 227,  
229  
TTY devices and 74  
VPNs and 202  
web services and 97, 99,  
107  
constants 164  
Contact Edit screen 57, 58,  
59  
contact names 44, 45  
contacts  
compressed files 165  
connection icons 75, 99  
adding photos to 127  
adding ringtones for 59  
253  
assigning caller IDs to  
58–59  
assigning favorites to 61  
categorizing 57  
changing info for 57  
creating 57  
deleting 60  
Copy to Ringtone command  
156  
copying  
photos or videos 126  
text 91, 104  
private entries 197  
speed-dial buttons 61–62  
text messages 88–89  
wallpaper 127  
entering info for 56, 57  
getting directions for 58  
looking up 44, 61  
marking as private 57  
saving info for 52, 91  
searching for 57, 69  
selecting 46  
copyrighted materials 125  
corporate email accounts 82, current events 69  
85, 86, 202  
corporate servers 202  
country-specificpreferences. customer service (Verizon  
See language settings  
coupling 222  
coverage area 15, 75, 222  
coverage area alerts 71  
Coverage in/out pick list 71  
crashes 214  
Create chats from messages  
pick list 94  
creating  
application categories 191  
bookmarks 100  
business cards 60  
contacts 57  
events 138, 139  
partnerships 65, 110, 116  
passwords 197  
playlists 132, 133  
Current Privacy pick list 198  
customer service (Palm) 5  
Wireless) 48  
customizing device 185  
See also preferences  
sorting 57  
synchronizing 25  
D
viewing details about 45  
Contacts application 25, 56,  
57, 188  
Contacts button 57  
Contacts list 46, 57  
conversion functions  
(calculator) 162, 163  
cookies 105, 106  
Copy button 182  
Copy command 104, 182  
Copy Items dialog box 126  
Copy items to pick list 126  
Copy To pick list 182  
daily events 143  
data service icons 75, 99  
data service options 4  
data services 81, 88, 99  
databases 161, 164  
Date & Time Preferences  
screen 139, 200  
date formats 189  
Date stamp pick list 122  
dates  
See also calendar  
adding to photos 122  
254  
changing event 141  
completing tasks and 147,  
148, 150  
setting system 200  
sorting on 92  
viewing current 144  
viewing due 148, 150  
Day View 137, 142  
daylight savings 145, 146  
decimal values 164, 189  
decompression utilities 165  
Default Alarm pick list 144  
Default Apps Preferences  
screen 192  
default settings 192  
Default View pick list 142  
degrees 164  
delays 197, 225, 226  
Delete Contact command 60  
Delete events older than pick  
list 141  
Delete From pick list 167  
Delete Memo command 155  
Delete Task command 149  
deleting  
email 231  
events 141  
files 231  
Dial Pad button 51  
Dial Preferences screen 72  
dial text message 112  
dialog boxes 5, 31, 236  
229, 236  
memos 155  
passwords 197  
playlists 133  
digital cameras 123  
See also camera  
dimming backlight 188, 202  
dimming the screen 38  
Disable cascading style  
sheets option 106  
Disable cookies option 105  
Disable JavaScript option  
105  
tasks 149  
video clips 121, 127, 128  
desktop software. See Palm  
Desktop software  
device names  
Bluetooth devices and 65,  
114, 176  
disabling touch-sensitive  
features 194  
defined 235  
synchronizing and 214  
upgrading and 20, 21  
devices. See Bluetooth  
devices; hands-free  
devices; smartphone  
Dial another call prompt 53  
Dial button 46  
discovery 113, 114, 171  
Discovery icon 114  
Discovery Results list 114  
discussion groups 5  
display formats 189  
Display my name in chat  
window as option 94  
Display Options command  
142  
albums 127, 128  
alerts 48, 162  
bookmarks 102  
contacts 60  
Dial Extra Digits  
Automatically option 62  
Dial Number dialog box 46  
Dial Pad 43, 69  
displaying  
alerts 162  
255  
alternate characters 35  
application info 168–169  
application menus 31  
applications 38, 191  
attachments 153  
web pages 99, 101  
Documents application 153,  
154  
Documents To Go ??–154  
downloading  
files 102, 123, 165  
Palm info and updates 5  
ringtones 68, 103  
text messages 90, 95  
third-party software 165  
102  
Edit Categories screen 59,  
Edit Favorites Button  
command 62  
Edit Favorites Pages  
Edit Playlist dialog box 132  
edit screens 31  
Effects pick list 122  
email  
bookmarks 101  
Call Log 46  
connection info 112  
connection status 75, 99  
contact info 45  
current date and time 144  
Dial Pad 43, 51, 69  
documentation 5  
due dates 148, 150  
email messages 137, 142 Downloads bookmark 103  
accessing 81, 202  
addressing 62  
error messages 233  
events 69, 142, 143  
favorites buttons 45  
items in pick lists 32  
drafts 89  
checking 137, 142  
defining favorite buttons  
for 62  
drained battery icon 14  
draining the battery 12, 13  
Draw on command 120  
deleting 231  
multimedia messages 90, drop-down lists. See pick lists  
dialing from 46  
91  
Due Date pick list 147  
due dates 147, 150  
restrictions for 51, 109  
sending 90, 99  
phone status 75  
photos 122, 123, 128  
private entries 198  
signal strength 75  
tasks 137, 142, 148, 150  
unread messages 78  
video clips 122, 124, 128  
video recording time 120  
DUN connections 107–113  
DUN connections. See  
dial-up networking  
synchronizing 25, 81  
troubleshooting 225  
email accounts 82, 85, 86  
email applications 81, 192,  
228  
E
earpiece 50, 68  
echoes 222  
email messaging services 4  
email providers 81  
256  
emergency calls 77, 195  
emoticons 89  
empty battery icon 14  
empty time slots 142  
Enable background play  
option 132  
troubleshooting 220–221  
viewing duration of 142  
137  
exiting applications 232  
expansion card slot 180  
expansion cards  
accessing items on 181  
caution for 183  
copying to 126, 182  
deleting apps on 167  
displaying photo or video  
albums on 123  
downloading to 102  
formatting 183–184  
inserting 180  
installing apps on 166  
managing files on 181  
moving files to 129  
opening items on 181,  
230  
removing 181  
renaming 183  
storing info on 159, 180  
transferring files from 19  
troubleshooting 183  
viewing info about 183  
Extended Network message  
75  
Call View) 51  
Extra Digits option (Add  
Favorites) 61  
Enable Voice Privacy option  
73  
F
encryption 73, 99  
Eng(x) display format 164  
engineering notation 164  
errors 217, 223, 233  
Escalate ring tone volume  
option 70  
EVDO data services 75  
EVDO technology 235  
event conflicts 142  
Event Details dialog box 139,  
140, 141  
events  
adding alarms for 139, 143  
categorizing 141  
changing 141  
color-coding 141  
factory settings 192  
fade setting 142  
Fast mode (browser) 100,  
106  
favorite buttons 60–63, 236  
See also speed-dial  
buttons  
Favorites pages 62, 63, 69  
feedback 222  
files  
See also specific type  
accessing 153, 202  
browsing 181  
checking size of 169  
deleting 231  
downloading 102, 123,  
165  
opening 153, 154  
saving 154  
creating 138, 139  
deleting 141  
displaying 69, 142, 143  
scheduling repeating 140  
synchronizing 25, 137  
transferring 19, 129, 153  
257  
Files application 181  
financial calculator 162  
financial functions 163  
Find dialog box 161  
forums 5  
Hands-free Setup button 65  
Hang Up All button 50  
hangingupphone 50, 51, 53,  
55  
forwarding phone calls 56  
Find Text on Page command freeing memory 106, 167,  
hard resets 196, 210  
hardware 3  
104  
230  
finding  
chat sessions 93  
contacts 44, 57, 69  
text 104, 161  
firewalls 202  
Fixed display format 164  
Flash mode 55  
flight mode 42  
Float display format 164  
folders  
accessing Outlook 219  
deleting messages in 92  
locating user 215, 217  
sorting messages in 92  
Font command 100, 189  
fonts 100, 188–189  
forgetting passwords 196,  
199  
Format Card command 184  
Formats Preferences screen  
189  
formatting expansion cards  
183–184  
full charge (battery) 12  
headphones 64, 128  
headsets 50, 63, 116  
Hearing Aid Compatibility  
option 74  
help 3, 4, 5, 205, 232  
hexadecimal characters 163  
Hide Records option 197  
hiding  
blank time slots 142  
private entries 197, 198  
toolbars 104, 124  
highlight, moving 29  
highlighting  
Game Volume pick list 187  
Google Maps 58  
GPS receivers 116  
gradients 164  
graphics. See images  
H
HAC setting 74  
Handheld overwrites  
Desktop option 174  
Handheld overwrites  
Macintosh option 175  
hands-free devices  
applications 38  
menu items 31  
options in pick lists 32  
phone numbers 46  
text 30  
web links 30, 100  
hints 197  
History list 104  
Hold button 51  
home city 145  
adding 63, 66  
connecting to 64–68, 113  
entering passkeys for 65  
finding compatible 64  
troubleshooting 224–225  
hands-free preferences 67  
258  
home page 100, 105  
HotSync icon 174, 216  
HotSync Log 217  
HotSync manager 177, 178, information  
215, 236  
Info command 19  
info management tools 159  
Info screens 168  
165, 207  
VPN client software 202  
HotSync technology 236  
See also synchronization  
hypertext links. See web  
links  
interference 223, 224  
memory  
international clock. See  
World Clock  
internationalinformation.See  
language settings  
International phone numbers  
72  
Internet 97, 123  
See also web browsing  
Internet connections,  
troubleshooting 226–??,  
226–229  
Internet email 81, 83  
Into album pick list 126  
invalid characters 89  
IR port  
beaming over 171, 172,  
173  
defined 236  
synchronizing over  
178–179, 215  
beaming 171–173  
erasing all 214  
losing 183, 210  
marking private 197–198  
masking 198  
protecting 193, 196  
receiving 170, 173  
storing 151, 159, 180, 230  
transferring 19  
updating 18, 24, 174, 175  
upgrading and 20  
infrared port. See IR port  
installation tool 237  
installing  
applications 164–166  
bonus software 25, 164,  
165  
Palm Desktop software  
21, 22, 209  
I
image files 103, 123  
images  
See also photos; pictures  
dimmed 213  
disabling web 100, 106  
downloading 103  
saving 103  
selecting as wallpaper 68  
transferring to expansion  
cards 231  
troubleshooting 228  
importing phone numbers  
148  
inactivity 197, 201, 213  
Inbox 96  
incompatible applications 18,  
182, 207  
indicator light 13  
quarantined files 18  
synch software 21–22  
iTunes 130  
259  
J
installing from 22, 108,  
166  
installing to expansion  
cards and 166  
removing apps and 168  
requirements for 18  
synchronizing and 25,  
175, 179, 216  
transferring music from  
129, 130  
uninstalling desktop  
software and 217  
upgrading and 20, 208,  
217  
Manage Playlists command  
132  
voice memos 156  
voicemail 48  
loading web pages 228  
Location icon 73, 77  
location information 141, 200  
Lock & Turn Off option 197  
lock codes 195  
Lock Device dialog box 197  
Lock icon 99, 125, 167, 172  
locking  
Centro smartphone 196  
keyboard 42, 193–194  
screen 194  
logic functions 163  
Lookup button 61  
looping (device) 210  
losing  
information 183, 210  
passwords 196, 199  
Lost Password option 199  
lowercase characters 33  
JavaScript elements 105  
K
keyboard  
dialing from 43, 44  
entering alternate  
characters from 35, 36  
entering info from 33–35  
locking 42, 193–194  
restoring defaults for 192  
keyboard backlight 33, 188,  
202  
Keyguard 41, 193–194  
Known Caller pick list 70  
L
map (World Clock) 145  
maps 58, 228  
Label color pick list 94  
land-line phones 48  
language settings 22, 189,  
209  
laptops 177, 178  
LED light 13  
length conversions 163  
lightning bolts 13, 77  
links. See URLs; web links  
list screens 30, 31  
See also pick lists  
Mask Records option 197  
mathematical functions 163  
Media application 128  
media features 15, 41  
Media Player 129, 130  
memory  
freeing 106, 167, 230  
loading web pages and  
106  
M
Mac systems  
finding user folders 215  
running apps and 230  
saving 141, 149  
list view (applications) 191  
260  
memory slots (calculator)  
164  
messaging preferences  
93–96  
retrieving 78  
sending 88  
memos 155, 221  
See also notes; voice  
memos  
Memos application 25, 151,  
155, 188  
messaging services 4, 88  
metric values 163  
setting alert tones for 95  
setting delivery  
confirmation for 94  
sorting 92  
storing 231  
viewing details of 91  
specific application  
Microsoft Windows. See  
Windows systems  
Memos icon 155  
Menu icon 31  
menus 31  
MMS messaging 4, 88, 236 multimedia messaging  
message icons 96  
Message Tone pick list 96  
messages  
See also email; text  
messages; multimedia  
messages  
adding emoticons to 89  
displaying unread 78  
invalid characters in 89  
saving as drafts 89  
troubleshooting 225, 226  
Messaging application  
changing fonts for 188  
customizing 93  
MMS Receipts option 94  
mobile networks 222  
modems 110  
Month View 137, 143  
moving around device 29  
moving through web pages  
100, 106  
multimedia files 123, 124,  
231  
multimedia icons 96  
multimedia messages  
addressing 88  
services. See MMS  
messaging  
multiple recipients 62, 88  
music  
adjusting volume 131  
answering phone and 47  
changing playlists for 132  
creating playlists for 132,  
133  
downloading 103  
listening to 64, 128, 131  
pausing 131  
checking status of 78, 96  
copying text in 91  
deleting 90, 92, 94  
displaying 90, 91  
playing 103, 131, 132  
selecting 131  
stopping 132  
opening 38, 88, 120, 121  
overview 88  
uploading 129  
sorting options for 92  
status icons for 96  
messaging applications 192  
downloading 90, 95  
playing 91  
restrictions for 51  
music files 103, 128, 231  
music player. See Pocket  
Tunes  
261  
Music_Audio folder 130  
mute button 51  
O
220  
219  
Outlook folders 219  
owner information 199  
Owner Preferences screen  
199, 200  
Office files 153  
on-device documentation 5  
online forums 5  
opening  
N
names. See customer  
names; device names  
naming  
expansion cards 183  
photo groups 122  
playlists 132  
voice memos 157  
NationalAccess connections  
75, 227, 228  
navigator buttons 29, 30  
network connection icon 112  
network preferences 94  
networks 222, 227  
New Bookmark dialog 101  
New message option 93  
Next Song button 131  
No Service message 15, 75  
Normal mode 100, 106  
notes 57, 141, 147, 151, 155  
notifications 48  
applications 37–38, 181  
Applications View 38  
Call Log 46  
email applications 228  
files 153, 154  
P
Page View 101, 104, 105  
paging 88  
History list 104  
pairing. See partnerships  
Palm Desktop software  
adding caller IDs to 59  
appointments and 138,  
221  
HotSync manager 174  
Pocket Tunes 131  
Redial list 46  
web browser 38, 99  
World Clock 145  
defined 236  
operating systems 18, 209,  
237  
installing 21, 22, 209  
password-protecting 199  
reinstalling 219  
synchronizing with 19, 24,  
25, 175, 215  
troubleshooting 209, 215  
uninstalling 216  
viewing and editing media  
from 128  
Optimized Mode 99, 100  
Option key 34, 38  
Option Lock 34, 88  
options, selecting 32  
organizer features 41  
Outbox 96  
See also alerts  
number formats 189  
numbers 34, 163, 164  
Outlook  
adding caller IDs to 59  
262  
Palm installation tool 237  
Palm online support 5  
Palm operating system 237,  
245  
Palm OS devices 19, 217,  
218  
Palm OS software 164  
Palm Software Installation  
CD 4, 209  
partnerships 65, 110, 113,  
116, 237  
pausing  
music 131  
restrictions for 51  
for 73  
silencing ringer for 48, 187  
turning on and off 41, 42  
accessing Dial Pad in 69  
customizing 68  
streamed content 104  
video playback 122, 124  
voice memos 156, 157  
PCs. See computers  
PDF files 153  
personal information 135,  
193, 196, 199  
passkeys 64, 65, 111, 114  
Password box 196  
password hints 197  
passwords  
changing 197, 199  
deleting 197  
personal information  
managers 209, 237  
personalizing device 185  
See also preferences  
phone  
See also phone calls;  
smartphone  
adding hands-free devices  
for 63, 66  
adjusting volume 71, 72  
answering 47, 54, 68  
dialing 43–47, 61, 72  
getting started with 16  
hanging up 50, 51, 53, 55  
listening to music and 47  
locking 195  
dialing from 46  
listening to voicemail in 49  
opening 37, 43  
overview 39  
selecting wallpaper for 68,  
127  
switching to Active Call  
View from 52  
phone book 67  
Phone button 37, 47  
Phone Call screen 47  
phone calls  
See also phone; phone  
numbers  
dialing 51, 61  
forgetting 196, 199  
owner info and 199  
private entries and 198  
requiring 196  
unlocking Centro and 196  
voicemail and 49  
Paste command 104  
pasting  
adding a second 51, 53  
disabling screen for 194  
encrypting 73  
phone numbers 43  
text 104  
Pause button 131  
receiving messages and  
90  
ending 50, 51, 53, 55  
263  
forwarding 56  
making 16, 43–47, 50, 53  
managing 51, 55  
placing on hold 51  
receiving 47, 54  
sending to voicemail 47  
75  
Phone Preferences  
command 73  
Phone Preferences screen  
73, 74  
pick lists 30, 32  
Pics & Videos app 25,  
Pics & Videos icon 123  
Picture list 125  
switching between 54, 55 phone services 4  
pictures  
transmitting location  
during 73, 77  
Photo Settings screen 122  
photos  
See also pictures  
adding captions 120  
adding to albums 126, 127  
See also images; photos  
setting preferences for  
122–123  
synchronizing 25  
taking 119–120, 230  
viewing history log for 46  
viewing status of 53  
phone icons 75–78  
Phone Info screen 17  
Phone Lock 195–196  
phone numbers  
adding to contacts 58, 59, PIMs 209, 237  
127  
Play button 131  
adding prefixes to 72  
copying 43, 104  
creating speed-dial  
buttons for 61–62  
dialing extradigitswith 51,  
61  
getting device 17  
highlighting 30  
importing 148  
copying 126  
Play icon (browser) 103  
playing  
deleting 120, 127  
displaying info about 127  
downloading 103  
grouping 123  
organizing 125  
personalizing 120, 122  
rotating 127  
selecting background 142  
sending 120, 125  
setting default size 122  
storing 119  
synchronizing 128  
viewing 122, 123, 128  
multimedia messages 91  
music 103, 131, 132  
streamed content 103  
video clips 121, 124  
voice captions 123  
voice memos 156  
voicemail messages 48  
playlists 132  
pasting into Dial Pad 43  
redialing most recent 46  
saving 52–53  
Pocket Tunes 128–133  
Pocket Tunes icons 131  
power preferences 15  
selecting 46, 104  
264  
Power Preferences screen  
201  
Power/End button 41, 42, 50  
PowerPoint files 153  
preferences  
alarm tones 143  
alert tones 70  
applications 190–193  
buttons 192  
preset delays 197  
preset passkeys 65, 114,  
116  
Quick Keys 61, 62, 237  
Quick Tour 4  
QuickText phrases 89  
Previous Song button 131  
priority settings 89, 147, 150  
Privacy Mode option 94  
privacy settings 73, 147, 197  
private entries 197–198  
Private option 198  
processor 245  
programs. See applications;  
software  
Prompt sound pick list 122  
protecting device 193–200  
protecting personal  
information 193, 196  
protecting the screen 9  
proxy servers 107  
radians 164  
radio 245  
random numbers 163  
range (Bluetooth) 169  
Rcl button (calculator) 164  
receipts (messaging) 94, 96  
recently viewed web pages  
100  
rechargeable battery. See  
battery  
Record command 172  
Record Completion Date  
option 150  
calculator 164  
calendar 142–143  
camera 122–123  
chat sessions 94  
dialing 72  
display formats 189  
hands-free devices 67  
messaging 93–96  
owner information 199  
power settings 201  
ringtones 69  
system colors 190  
system info 200  
system sounds 187–188  
tasks 150  
web browser 101,  
105–107  
recorder 156  
recording  
ringtones 70  
sounds 144  
pTunes icon 131  
punctuation 34  
Purge command 92, 141,  
149  
Purge pick list 92  
videos 120–121  
voice memos 156  
Records button 169  
recovering information 214  
recovering passwords 199  
Q
preinstalled apps 167, 247  
See also applications;  
specific application  
quarantined files 18, 21, 207 recurring events 140, 143  
quick buttons 37–38, 41, 192 Redial list 46  
265  
redirector (websites) 228  
refreshing web pages 100,  
227  
reinstalling Palm Desktop  
software 219  
Ringtone pick list 59  
ringtones  
downloading 68, 103  
recording 70  
phone numbers 52–53  
pictures 91, 120, 122  
playlists 132, 133  
video clips 121, 122  
web pages 101  
Reminder Sound pick list 144  
reminders. See alarms; alerts  
Remove from album  
command 127  
removing apps 167, 215  
Rename Card command 183 Roaming message 75  
setting preferences for 69 scientific notation 164  
roaming icon 75 screen  
activating items on 30  
scheduling events 138, 139  
scientific calculator 162  
Rename Memo command  
157  
repeat intervals (events) 140  
repeating alarms 144  
repeating events 140, 143  
repeating tasks 147  
rescheduling events 141  
resets 207, 209–211  
caution for 196, 210  
Resolution pick list 122  
resolution settings 119, 121  
restarting device. See resets  
restoring factory defaults 192  
Review photos/videos pick  
list 122  
rotating photos 127  
activating wrong features  
213  
adjusting brightness 50,  
188, 201  
aligning 190  
dimming 38  
disabling 193, 194  
highlighting items 29, 30  
locking 194  
moving around on 29  
protecting 9  
selecting items 30, 31, 32  
troubleshooting 213–214,  
223  
turning on or off 41, 42,  
201, 223  
S
Save As command 154  
Save as Contact command  
127  
Save as Wallpaper command  
127  
Save List button 132  
Save Page command 101  
Save Picture command 91  
Save Sound command 91  
saving  
calendars 91  
contact information 91  
files 154  
images 103  
messages 89  
ringer 48, 72, 187  
Ringer switch 10, 42  
ringtone file types 103  
waking up 41  
screen fonts 188–189  
266  
screen protectors 213  
scroll arrows 29  
scrolling 100, 106  
video clips 125  
voice memos 157  
Sent folder 96  
service contracts. See  
Show Messages option 142  
Show Records option 197,  
198  
Show Time Bars option 142  
option 94  
searching for  
contacts 44, 57, 69  
specific characters 161  
text 104, 161  
service providers 75  
searching for signal 15  
secondary apps 38, 192  
secure websites 99, 229  
security 66, 193, 199  
See also passwords;  
privacy settings  
security certificates 99  
Security command 198  
Security icon 196, 198  
Security screen 196  
Select Font dialog box 189  
Send command 169, 170  
Send To Device droplet 130  
sending  
calls to voicemail 47  
email 90, 99  
items over Bluetooth  
169–170  
multimedia messages 88  
photos 120, 125  
text messages 47, 88  
to chat rooms 93  
Setup Devices dialog box 65, Show Wallpaper option 69  
110, 114, 177  
Shift/Find key 33, 161  
short codes 89  
short text messaging. See  
SMS messaging  
Show Address Bar option  
105  
Side button 192  
signal, searching for 15  
Signal faded pick list 71  
signal strength 75, 222  
Signal Strength icon 42, 222  
silencing system sounds 48,  
187  
Show Calendar event option  
69  
silencing the ringer 48  
Show Categories option 150 silent alarm 70, 71, 143, 187  
Show Category Column  
option 142  
silent alerts 95  
SIT files 165  
Show Category List option  
142, 143  
Show Completed Tasks  
option 150  
slide shows 124, 237  
Slideshow Setting command  
125  
smartphone  
Show Due Dates option 147,  
150  
Show Due Tasks option 142  
ShowFavoritebuttonsoption  
69  
activating 15  
charging 12–14  
connecting to PCs 22–23  
displaying phone number  
for 17  
267  
displaying space on 19  
features 3, 9–10  
freeing space on 20, 167, Sort by Date command 92  
songlists. See playlists  
songs. See music  
Sto button (calculator) 164  
storing  
230  
Sort by option 150  
Centro smartphone 9, 10  
information 151, 159,  
getting help with 3, 4, 5  
getting started with 4, 15, Sort command 92  
27  
sorting  
contacts 57  
tasks 150  
music files 130  
notes 155  
photos 119  
videos 121  
installing third-party apps  
and 18, 21, 231  
locking 196  
personalizing 185  
protecting 193–200  
restarting 209  
Sound & Alerts Preferences  
screen 143  
sound clips 91  
Sound Off position (ringer)  
48, 187  
Sound On position (ringer)  
187  
sounds 143, 144, 187  
Sounds icon 187  
speaker 10  
speakerphone 50, 222  
special characters 34, 36, 89  
streaming 103, 238  
style sheets 100, 106  
stylus 29, 30, 32  
support (Palm) 5  
support (Verizon Wireless) 48  
SXGA digital camera. See  
camera  
symbols 34, 36, 57, 89  
sync button 24, 192  
sync cable 24, 215  
synchronization  
Bluetooth devices and  
113, 176–178  
storing 9, 10  
troubleshooting 5, 205  
SMS messaging 88, 237  
soft resets 209  
software  
See also applications  
accessing 103  
conflicts with 217  
purchasing 164  
synchronizing information speed-dial buttons 45, 61–62  
and 17, 22, 24  
troubleshooting 209  
uninstalling 217  
updating 207  
Software Installation CD 4,  
209  
Spkr-phone button 50  
spreadsheets 153  
static 223, 224, 240  
statistical functions 163  
statistical information 168  
stereo adapters 64, 128  
broadband connections  
and 109  
changing defaults  
173–176  
device names and 21, 214  
getting started with 17, 23  
268  
IR ports and 178–179  
offline 219  
overview 24  
precaution for 19  
removing apps and 167  
third-partyapplicationsand  
21, 211, 214  
completing 148, 150  
creating 146, 147  
deleting 149  
marking as private 147  
prioritizing 147, 150  
synchronizing 25  
150  
truncated 221  
text messages  
96  
creating 88–89  
for 62  
deleting 90, 92, 94  
downloading 90, 95  
making calls and 46, 92  
opening 90  
timing out 218  
troubleshooting 214–221  
synchronization software  
21–22, 218  
Synchronize files setting 219 Tasks icon 146  
system colors 190  
Tasks application 25,  
146–150, 188  
Tasks list 137, 148, 150  
system errors 217, 223, 233 Tasks Preferences screen  
system information 145, 200  
system requirements 18  
system resets 207, 210  
150  
paging with 88  
retrieving 78  
selecting links in 90  
sending 47, 88  
TDD devices 73  
technical support (Palm) 5  
system sounds 48, 187–188 technical support (Verizon  
System Volume pick list 187  
Wireless) 48  
temperature conversions  
163  
setting alerts for 95  
special characters and 89  
troubleshooting 225, 226  
text messaging services 4,  
88  
T
taking pictures 119–120, 230  
Tap and Drag option 106  
tapping 29, 30, 32, 190  
Task Details dialog 147  
tasks  
See also events  
adding alarms 147, 150  
categorizing 147, 149  
text  
copying 91, 104  
displaying on backgrounds Text Telephone devices 73  
142  
entering 33, 155  
finding 104, 161  
highlighting 30  
resizing 100  
third-party applications  
5-way navigator and 29  
backing up info and 19,  
211  
beaming and 173  
269  
compatibility with 18, 21  
deleting 231  
getting help with 166, 232 to do items. See tasks  
timestamps 94  
Tips icon 5  
Unfiled category 171, 173  
uninstalling  
hard resets and 210  
installing 21, 165, 207  
searching in 161  
synchronizing and 21,  
211, 214  
toolbars 104, 124  
Palm software 217  
Unknown Caller pick list 70  
touchscreen. See screen  
Touchscreen Preferences  
screen 190  
touch-sensitive features 194 unlocking the keyboard 193  
transmission delays 225, 226 unread messages 78, 96,  
troubleshooting 231–232  
uninstalling 210  
transmitting location 73, 77  
travel alarm 146  
137, 142  
untimed events 139, 140,  
143  
VPN clients and 203  
third-party software. See  
third-party applications  
three-way calling 53, 54–55  
Thumbnail View 123, 125,  
128  
trickle-charging device 13  
trigonometric functions 163  
troubleshooting 5, 205  
truncated text 221  
Trusted Devices list 113,  
115, 116, 170  
trusted pairs. See  
partnerships  
TTY devices 73  
updating  
application software 207  
information 18, 24, 174,  
175  
upgrades 18, 20, 207, 217  
uploading music files 129  
uppercase characters 33  
urgency levels. See priority  
settings  
time  
recording videos and 120  
scheduling events and  
138, 141  
setting system 200  
viewing 144  
TTY icon 74  
TTY/TDD Mode icon 76  
TTY/TDD pick list 74  
tutorial 4  
urgent messages 96  
URLs 90, 99, 105, 172  
See also web links  
time bars 142  
time formats 189  
time preferences 200  
time slots (calendar) 142  
Time Zone pick list 138  
time zones 138, 200, 220  
Timed Events option 143  
Typing starts contacts search USB hubs 23, 216  
option 69  
USB ports 23  
USB sync cable 215  
Use color for pick list 94  
user discussion groups 5  
U
unauthorized calls 195  
270  
user folders 208, 215, 238  
User Guide 5  
playing 103, 121, 124  
removing from albums  
127  
Voicemail Alert pick list 71  
voicemail notifications 48,  
71, 76  
volume  
alert tones 71  
music 131  
phone 71, 222  
ringer 72  
ringtones 70  
V
Validity Period option 94  
Verizon Wireless 48  
Verizon Wireless icon 75  
VersaMail application 25, 81  
version numbers 169  
Vibrate pick list 70, 71, 143  
vibrating alarm 70, 71, 143,  
187  
video albums 123, 126, 127  
video files 103, 124  
video recording screen 120  
Video Settings screen 122  
videos  
adding to albums 126, 127  
adjusting volume for 121  
copying 126  
customizing 122  
deleting 121, 128  
displaying info about 127  
downloading 103  
grouping 123  
jumping to specific  
sections of 122  
organizing 125  
sending 121, 125  
setting default size 122  
storing 121  
viewing 122, 124, 128  
virtual private networks 202  
Visibility pick list 115, 170,  
177  
voice captions  
adding 120, 127  
overriding 125  
playing 123  
video clips 121  
voice memos 157  
Volume button 71  
volume conversions  
(calculator) 163  
Volume pick list 70, 71  
volume preferences 187  
Voice Dial icon 45  
Voice Dialing application 45  
Voice Memo application 151, VPN client software 202  
156–157  
VZAccess Manager software  
108–109  
Voice Memo list 156  
voice memos. See Voice  
Memo application  
voice privacy icon 73, 76  
voicemail  
checking 76  
listening to 49  
sending calls to 47, 48  
W
waking up screen 41  
wallpaper 68, 127  
warranty 212  
webaddresses 99, 100, 104,  
105  
pausing 122, 124  
271  
web browser  
highlighting 30, 100  
opening web pages from  
websites  
accessing email and 81  
beaming from 172  
customizing 105–107  
freeing memory and 231  
hiding toolbar in 104  
opening 38, 99  
deleting cookies for 106  
downloading from  
102–103, 123, 165  
installing apps from 165  
104  
web pages  
bookmarking 100–102  
caching 107, 231  
changing fonts for 188  
copying text from 104  
dialing from 104  
overview 99  
restrictions for 99  
setting default view 101,  
105  
submitting transactions  
and 229  
setting home page 105  
streaming and 103  
troubleshooting 226–??,  
226–229  
unsupported items 228  
viewing connection status  
for 99  
web browser icons 100  
web browsing 51, 99, 192  
See also web browser  
DUN connections and  
107, 112  
web forms 100, 105  
Web icon 99  
web links  
assigning to favorites 62  
creating messages and 90  
dialing from 46  
disabling images 100, 106 Week View 137  
displaying 99, 101  
entering text on 105  
finding text on 104  
loading 228  
opening 90, 100, 106  
optimizing 228  
weight conversions 163  
Wide Page Mode 99, 100  
Windows systems  
finding user folders 215  
installing from 108, 166  
installing to expansion  
cards and 166  
redirecting 228  
refreshing 100, 227  
resizing text on 100  
saving 101  
scrolling 100, 106  
selecting most recent 101  
selecting text on 104, 106  
sending email from 99  
setting preferences for  
105–107  
removing apps and 168  
requirements for 18  
synchronizing and 22, 26,  
174, 178, 215, 218  
transferring music from  
129, 130  
uninstalling desktop  
software and 216  
upgrading and 207, 217  
web-based email 81, 83  
272  
viewing multimedia on  
128  
wireless accounts. See  
accounts  
wireless connections 97,  
107, 169, 170  
wireless features 15, 109,  
231  
WirelessSyncapplication 37,  
81–87, 225  
Y
Year View 137  
Wireless Sync button 37, 83  
Wireless Sync servers 86  
Word documents 153  
World Clock 38, 144–146  
World Clock icon 145  
world map 145  
Z
ZIP files 165  
zoom settings (camera) 119  
wireless modems 110  
Wrap Search option 104  
273  
274  
Palm, Inc.  
950 W. Maude Ave.  
Sunnyvale, CA 94085-2801  
United States of America  
PN: 406-11400-00  

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