Nokia 6820i User Manual

User Guide  
Nokia 6820i User Guide  
LEGAL INFORMATION  
DECLARATION OF CONFORMITY  
We, NOKIA CORPORATION declare under our sole responsibility that the products NHL-9 and RH-26 are  
in conformity with the provision of the following Council Directive: 1999/5/EC. A copy of the Declaration  
PART NO. 9310322, ISSUE NO. 1  
Copyright © 2004 Nokia. All rights reserved.  
Nokia, Nokia Connecting People, Nokia 6820, Nokia 6820i, Pop-Port, Nokia Tune, and the Nokia Original  
Enhancements logos are trademarks or registered trademarks of Nokia Corporation. Other company and  
product names mentioned herein may be trademarks or trade names of their respective owners.  
Printed in Canada 8/2004.  
Bluetooth is a registered trademark of Bluetooth SIG, Inc.  
US Patent No 5818437, and other pending patents. T9 text input software  
Copyright © 1999-2004. Tegic Communications, Inc. All rights reserved.  
Includes RSA BSAFE cryptographic or security protocol software from RSA Security.  
Java is a trademark of Sun Microsystems, Inc.  
The information contained in this user guide was written for the Nokia 6820i product. Nokia operates a  
policy of ongoing development. Nokia reserves the right to make changes to any of the products  
described in this document without prior notice.  
UNDER NO CIRCUMSTANCES SHALL NOKIA BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME OR  
ANY SPECIAL, INCIDENTAL, AND CONSEQUENTIAL OR INDIRECT DAMAGES HOWSOEVER CAUSED. THE  
CONTENTS OF THIS DOCUMENT ARE PROVIDED "AS IS." EXCEPT AS REQUIRED BY APPLICABLE LAW, NO  
WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE  
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN  
RELATION TO THE ACCURACY AND RELIABILITY OR CONTENTS OF THIS DOCUMENT. NOKIA RESERVES THE  
RIGHT TO REVISE THIS DOCUMENT OR WITHDRAW IT AT ANY TIME WITHOUT PRIOR NOTICE.  
EXPORT CONTROLS  
This device may contain commodities, technology or software subject to export laws and regulations  
from the US and other countries. Diversion contrary to law is prohibited.  
FCC/INDUSTRY CANADA NOTICE  
Your device may cause TV or radio interference (for example, when using a telephone in close proximity  
to receiving equipment). The FCC or Industry Canada can require you to stop using your telephone if such  
interference cannot be eliminated. If you require assistance, contact your local service facility. This device  
complies with part 15 of the FCC rules. Operation is subject to the condition that this device does not  
cause harmful interference.  
Manufactured or sold under one or more of the following US Patents. Pending patent  
numbers are shown with an asterisk (*).  
162111  
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Contents  
1
2
3
4
Open the keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Key functions (keyboard closed). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Key functions (keyboard open) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
The five-way joystick. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
The standby mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
The Go to menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Keyboard lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Keypad lock (keyguard) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Over-the-air settings service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
5
Call functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Make a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Answer or reject an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Options during a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
6
7
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Write with the keyboard open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Write with the keyboard closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Nokia 6820i User Guide  
v
Copyright © 2004 Nokia  
8
9
IM settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Log off service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
10 BlackBerry connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
BlackBerry Enterprise Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
BlackBerry Web Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
E-mail topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
11 Call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53  
Recent call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53  
Timers and counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53  
12 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Add contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Search for a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56  
Delete contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Edit or delete details in contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Copy contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Send and receive business cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
Voice dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
vi  
Copyright © 2004 Nokia  
Security settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
To-do list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77  
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77  
Wallet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78  
Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80  
17 Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83  
Games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83  
Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84  
Extras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85  
18 Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88  
Phone setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88  
Browse the pages of a service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89  
Bookmarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91  
Downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91  
Service inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91  
Cache memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92  
Browser security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92  
19 SIM services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94  
Nokia 6820i User Guide  
vii  
Copyright © 2004 Nokia  
The security keyguard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99  
Setting up a Bluetooth connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99  
Writing text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99  
Viewing contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100  
Viewing the calendar and calendar notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100  
Customizing personal shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100  
The camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100  
The calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100  
23 Reference Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101  
Battery information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101  
Enhancements, batteries, and chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101  
Care and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102  
Additional safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102  
Technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107  
Nokia one-year limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108  
Appendix A Message from the CTIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113  
Appendix B Message from the FDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123  
viii  
Copyright © 2004 Nokia  
Nokia 6820i phone at a glance  
Camera lens  
Power key  
Earpiece  
Loudspeaker  
Display screen  
Infrared port  
Left  
selection key  
Right selection key  
End key  
Five-way  
joystick  
Talk key  
Keypad  
Charger port  
Microphone  
Pop-Port  
connector  
Nokia 6820i User Guide  
1
Copyright © 2004 Nokia  
Quick guide  
Make a call  
Enter a phone number, and press the Talk key.  
Press the Talk key, or select Answer.  
Press the Talk key.  
Answer a call  
Answer call during call  
End a call  
Press the End key.  
Decline a call  
Mute a call  
Press the End key (sends the call to voice mail, if available).  
Select Mute during a call.  
Redial  
Press the Talk key twice.  
Adjust call volume  
Use the in-call menu  
Press the joystick to the left or the right.  
Select Options during a call.  
Save a name and number Enter a number, select Save, enter a name, and select OK.  
Use 1-touch dialing  
Press and hold a key (28). You must first assign a key  
to a number in the phonebook.  
Look up a name  
Check voice mail  
Select Names > Find.  
Press and hold the 1 key. (Contact your service provider  
for details.)  
Write and Send a text  
message  
Select Menu > Messages > Text Messages > Create  
Message. Write the message, select Send, enter the  
phone number, and select OK.  
Send a picture, video, or Select Menu > Gallery. Select a folder and locate the  
audio file  
item you wish to send. Select Options > Send. Enter  
the phone number and select OK.  
Read a new message  
Reply to a message  
If New Message appears, select Read, highlight the  
message, and select Read again.  
After viewing a message, select Reply. Write your reply  
and select Send.  
Press  
Press a key briefly and release it.  
Press and hold  
Press a key, hold it for two to three seconds, and release it.  
2
Copyright © 2004 Nokia  
   
For your safety  
1 For your safety  
Read these simple guidelines. Not following them may be dangerous or illegal. Read the  
complete user guide for further information.  
SWITCH ON SAFELY  
Do not switch the phone on when wireless phone use is prohibited or when it may  
cause interference or danger.  
ROAD SAFETY COMES FIRST  
Obey all local laws. Always keep your hands free to operate the vehicle while  
driving. Your first consideration while driving should be road safety.  
INTERFERENCE  
All wireless phones may be susceptible to interference, which could  
affect performance.  
SWITCH OFF IN HOSPITALS  
Follow any restrictions. Switch the phone off near medical equipment.  
SWITCH OFF IN AIRCRAFT  
Follow any restrictions. Wireless devices can cause interference in aircraft.  
SWITCH OFF WHEN REFUELING  
Don't use the phone at a refueling point. Don't use near fuel or chemicals.  
SWITCH OFF NEAR BLASTING  
Follow any restrictions. Don't use the phone where blasting is in progress.  
USE SENSIBLY  
Use only in the normal position as explained in the product documentation. Don't  
touch the antenna unnecessarily.  
QUALIFIED SERVICE  
Only qualified personnel may install or repair this product.  
ENHANCEMENTS AND BATTERIES  
Use only approved enhancements and batteries. Do not connect  
incompatible products.  
Nokia 6820i User Guide  
3
Copyright © 2004 Nokia  
 
WATER-RESISTANCE  
Your phone is not water-resistant. Keep it dry.  
BACK-UP COPIES  
Remember to make back-up copies or keep a written record of all important  
information stored in your phone.  
CONNECTING TO OTHER DEVICES  
When connecting to any other device, read its user guide for detailed safety  
instructions. Do not connect incompatible products.  
EMERGENCY CALLS  
Ensure the phone is switched on and in service. Select End as many times as  
needed to clear the display and return to the main screen. Enter the emergency  
number; then select the Talk key. Give your location. Do not end the call until  
given permission to do so.  
• NETWORK SERVICES  
To use the phone you must have service from a wireless service provider. Many of the features  
in this device depend on features in the wireless network to function. These Network Services  
may not be available on all networks or you may have to make specific arrangements with  
your service provider before you can utilize Network Services. Your service provider may  
need to give you additional instructions for their use and explain what charges will apply.  
Some networks may have limitations that affect how you can use Network Services. For  
instance, some networks may not support all language-dependent characters and services.  
Your service provider may have requested that certain features be disabled or not activated  
in your device. If so, they will not appear on your device menu. Contact your service provider  
for more information.  
• SHARED MEMORY  
The following features in this device may share memory: contacts, text, IM and multimedia  
messages, e-mail, voice tags and SMS distribution lists, images, ringing tones, video and  
sound clips in the gallery, camera, calendar, to-do notes, JavaTM games, applications, and the  
notes feature. Use of one or more of these features may reduce the memory available for  
the remaining features sharing memory. For example, saving many images may use all of  
the available memory. Your phone may display a message that the memory is full when you  
try to use a shared memory feature. In this case, delete some of the information or entries  
stored in the shared memory features before continuing. Some of the features, such as  
calendar notes, may have a certain amount of memory specially allotted to them in addition  
to the amount of memory shared with other features.  
4
Copyright © 2004 Nokia  
     
Welcome to Nokia  
2 Welcome to Nokia  
Congratulations on your purchase of the Nokia 6820i mobile phone.  
• ABOUT YOUR PHONE  
The Nokia 6820i phone comes in two model types.  
The Nokia 6820a phone is approved for use in 900, 1800, and 1900 MHz GSM networks,.  
The Nokia 6820b phone is approved for use in 850, 1800, and 1900 MHz GSM networks.  
To view your model type, refer to the information label under the battery. For more information  
about where this label is located, see “The phone label” on page 7.  
When using the features in this device, obey all laws and respect privacy and legitimate  
rights of others.  
Warning: To use any features in this device, other than the alarm clock, the phone  
must be switched on. Do not switch the device on when wireless phone use may  
cause interference or danger.  
• REGISTER YOUR PHONE  
Make sure to register your phone at www.warranty.nokiausa.com or 1-888-NOKIA-2U  
(1-888-665-4228) so that we can serve your needs better if you should need to call the  
center or have your phone repaired.  
• LOOK FOR UPDATES  
From time to time, Nokia updates this guide to reflect changes. The latest version may  
be available at www.nokiausa.com. An interactive tutorial may be available at  
• E-NEWSLETTERS  
When you register your phone, you can sign up for the Nokia e-newsletter Nokia Connections  
if you would like. You will receive tips and tricks on using your phone, accessory information,  
and special offers.  
• ACCESSIBILITY SOLUTIONS  
Nokia is committed to making mobile phones easy to use for all individuals. Nokia maintains  
an Internet site that is dedicated to accessibility solutions. For more information about  
phone features, enhancements, alternate format user guides, and other Nokia products  
designed with your needs in mind, visit the Web site at www.nokiaaccessibility.com.  
• COPYRIGHT PROTECTION  
Copyright protections may prevent some images, ringing tones, and other content from  
being copied, modified, transferred, or forwarded.  
Nokia 6820i User Guide  
5
Copyright © 2004 Nokia  
                     
• OVERVIEW OF PHONE FUNCTIONS  
Your Nokia 6820i phone provides many useful features:  
Messaging keyboard—provides a complete keyboard designed for easy text writing. You can  
use all of the phone functions with the keyboard either closed or open. When you open the  
keyboard you have the extra benefit of a full messaging keyboard.  
Speakerphone—allows you to have hands-free conversations. You can activate the loudspeaker  
at any time during a call. To activate the speakerphone, select Loudsp. To deactivate the  
speakerphone during a call, select Handset.  
EDGE (enhanced data rates for GSM evolution)—allows you to use EDGE packet  
transmission networks for connections that are faster than GPRS.  
XHTML browser—allows you to retrieve and view colorful and rich graphical content from  
Web servers.  
Instant messaging—lets you send short text messages that are delivered to online users.  
E-mail—lets you write, send, and retrieve e-mail from your compatible e-mail account.  
MMS (multimedia messaging service)—lets you send and receive multimedia messages  
containing text, pictures, sound or video clips to and from compatible devices. You can save  
the pictures and ringing tones on your phone.  
GPRS (general packet radio service)—allows your phone to send and receive data over a  
mobile network. Applications such as WAP, MMS and SMS messaging, and Javamay use GPRS.  
Polyphonic sound—consists of several sound components that are played at the same time.  
The phone has sound components from over 40 instruments and can play up to 16 instruments  
at the same time. The phone supports scalable polyphonic MIDI (SP-MIDI) format.  
J2METM (Java 2 Platform, Micro Edition) support—lets you play the included Java  
applications and games and supports many applications and games that you can download.  
OTA (over-the-air) settings service—allows you to receive WAP, MMS, GPRS and other  
wireless service settings directly as an OTA message. You only need to save the settings on  
your phone. For more information on the availability of the settings, contact your service  
provider or the nearest authorized Nokia dealer.  
6
Copyright © 2004 Nokia  
 
Welcome to Nokia  
• THE PHONE LABEL  
If you need help, Nokia Customer Care is  
available for assistance.  
Information label under  
battery  
We recommend that you obtain the label  
information so it can be available if you call.  
This information is on the back of the phone,  
beneath the battery.  
The international mobile equipment  
identity (IMEI) number  
The phone model number  
Contact Nokia  
Please have your phone or enhancement with you when you place the call.  
Nokia Customer Care Center, USA Customer Care, Canada  
Nokia Inc.  
Nokia Products Ltd.  
7725 Woodland Center Boulevard  
Suite 150  
601 Westney Road South  
Ajax, Ontario L1S 4N7  
Tampa, Florida 33614  
Tel: 1-905-427-1373  
1-888-22-NOKIA  
Tel: 1-888-NOKIA-2U  
(1-888-665-4228)  
(1-888-226-6542)  
Fax: 1-813-249-9619  
Fax: 1-905-619-4360  
TTY: 1-800-24-NOKIA  
(hearing impaired only)  
(1-800-246-6542)  
Nokia 6820i User Guide  
7
Copyright © 2004 Nokia  
       
3 Phone setup  
• CONNECTORS  
Connector for battery charger (1)  
Connector for headsets, data cable, and  
other accessories (2)  
Connector for microphone (3)  
• INSTALL SIM CARD AND BATTERY  
Keep all SIM cards out of the reach of small children. For availability and information on  
using SIM card services, contact your SIM card vendor. This may be the service provider or  
another vendor.  
The SIM card and its contacts can be easily damaged by scratches or bending, so be careful  
when handling, inserting, or removing the card.  
Before installing the SIM card, always make sure that the phone is switched off and  
disconnected from the charger or any enhancement; then remove the battery.  
1
2
With the back of the phone facing you, push and hold the back cover release button.  
While holding the release button, lift the back  
cover off the phone.  
3
Slide the battery into the back cover.  
Important: Insert the battery exactly as  
shown in the diagram. The contacts on the battery must be aligned with the  
contacts on the phone for the phone to operate. The battery should click into  
position in the back cover.  
8
Copyright © 2004 Nokia  
         
Phone setup  
4
To release the SIM card  
holder, slide the card  
holder backwards.  
5
6
Open the SIM card holder  
by lifting it up.  
Insert the SIM card into  
the SIM card holder.  
Make sure that the SIM card is properly inserted and that the golden contact area on  
the card is facing downwards.  
7
8
Close the SIM card holder.  
Slide the holder back into place.  
9
Position the back cover against the locking catches on the front cover.  
10 Push down the opposite end of the back cover until it locks into place.  
Nokia 6820i User Guide  
9
Copyright © 2004 Nokia  
 
• CHARGE THE BATTERY  
1
2
Connect the charger to a wall socket.  
Connect the lead from the charger to the  
socket on the bottom of your phone.  
Charging appears briefly if the phone is  
switched on. If the battery is completely  
discharged, it may take a few moments  
before the charging indicator appears  
on the display or before any calls can  
be made.  
You can use the phone while the charger is connected.  
Charging time depends on the charger and the battery used. For example, charging a BL-5C  
battery with the ACP-12 travel charger takes about 1.5 hours while the phone is in the  
standby mode.  
• SWITCH THE PHONE ON AND OFF  
To switch on the phone, select and hold the Power key.  
If the phone prompts you for a PIN code or a security code,  
key in the code, and select OK. (For more information, see  
“Access codes” on page 69.)  
If the phone displays Insert SIM card, even though the SIM  
card is properly inserted, or SIM card not supported, contact  
your provider. Your phone does not support 5-V SIM cards.  
• HOW TO HOLD YOUR PHONE  
Hold the phone as shown with the antenna area pointing up.  
10  
Copyright © 2004 Nokia  
         
Phone setup  
TIPS ON EFFICIENT OPERATION: Your phone has a  
built-in antenna. As with any other radio transmitting  
device, do not touch the antenna area unnecessarily  
when the phone is switched on. Contact with the  
antenna affects call quality and may cause the phone to  
operate at a higher power level than otherwise needed.  
Not touching the antenna area during a phone call  
optimizes the antenna performance and the talk time  
of your phone.  
Nokia 6820i User Guide  
11  
Copyright © 2004 Nokia  
 
4 Phone basics  
Your phone can be used with the keyboard open or closed.  
• OPEN THE KEYBOARD  
1
Hold the phone with both hands, and open the keyboard as shown.  
2
Extend the keyboard until you hear it click into place.  
12  
Copyright © 2004 Nokia  
     
Phone basics  
3
Turn the phone to a horizontal position and hold is as shown.  
Nokia 6820i User Guide  
13  
Copyright © 2004 Nokia  
• KEY FUNCTIONS (KEYBOARD CLOSED)  
Power key (1)—switches the phone on and  
off. When the keypad is locked, it turns the  
phone display lights on for about 15 seconds.  
Selection key (2)—has no function when the  
keyboard is closed.  
Left selection key ( ) (3) and  
right selection key ( ) (3)—provide a  
variety of functions depending on the  
display text above the keys.  
Five-way joystick (4)—moves in four  
directions and selects the active menu  
option when pressed. For details, see “The  
five-way joystick” on page 16.  
Talk key (5)—dials a phone number and  
answers a call. In the standby mode it accesses  
the list of most recently called numbers.  
End key (6)—ends an active call or exits from  
the current function.  
Typing keys (7)—enters numbers and  
characters.  
Note: Some phones may not display  
the mobile Internet symbol on the  
0 key.  
14  
Copyright © 2004 Nokia  
   
Phone basics  
• KEY FUNCTIONS (KEYBOARD OPEN)  
When the keyboard is opened, the display graphics rotate 90 degrees and the Left, Middle,  
and Right selection keys change positions. The guiding text near the Left and Right  
selection keys does not change.  
Keyboard light key (1)—switches the keyboard light on or off.  
Power key (2)—switches the phone on and off.  
Five-way joystick (3)—moves in four directions and selects  
the displayed menu option when pressed.  
Backspace key (4)—deletes characters.  
Character key (5)—opens a set of characters and symbols  
during text writing.  
Shift keys (6)—enters upper case letters and symbols. You can  
press the Shift key first, then the desired key; or press both  
keys at the same time.  
Space bar keys (7)—enters a space.  
Talk key (8)—dials a phone number and answers a call. In the standby mode it accesses the  
list of most recently called numbers.  
Left selection key (  
) (9) and Right selection key ( ) (9)—selects the menu option  
shown by the text displayed above the key.  
End key (10)—ends an active call or exits from a function.  
Enter key (11)—starts a new line when writing text.  
Nokia 6820i User Guide  
15  
Copyright © 2004 Nokia  
   
• THE FIVE-WAY JOYSTICK  
The Five-way joystick provides a variety of functions:  
Allows you to scroll through lists  
Moves the cursor up and down, right and left when writing text, using the calendar,  
and in some game applications  
Selects the active menu item when pressed briefly (or confirms a selection)  
Adjusts the volume when moved to the left (to decrease volume) or to the right (to  
increase volume) during a call  
Activates the camera when moved up in the standby mode  
Opens the text editing screen to write a text message when moved to the left in the  
standby mode  
Opens the calendar when moved to the right in the standby mode  
Opens the contacts list when moved down in the standby mode  
• THE STANDBY MODE  
When the phone is ready for use (the keyboard can be closed or open), and you have not  
keyed in any characters, the phone is in the standby mode. The following list describes the  
sections of the screen while in the standby mode. (For detailed descriptions of the screen  
icons, see “Standby mode icons” on page 17.)  
Network (1)—shows the name of the network or the  
operator logo, to indicate in which cellular network the  
phone is currently being used.  
Signal strength (2)—shows the signal strength of the  
cellular network at the current location. The higher  
the bar, the stronger the signal.  
Battery charge (3)—shows the battery charge level. The  
higher the bar, the more charge in the battery.  
Left selection key menu option (4)—shows the menu  
option, which is Go to in the standby mode.  
Menu (5)—shows the joystick menu option.  
Right selection key menu option (6)—shows the Right selection key menu option that can  
be customized to display your preferred shortcut. The default setting is Name, which  
accesses the Contacts menu. To choose your own menu option for this key, see “Personal  
shortcuts” on page 62.  
16  
Copyright © 2004 Nokia  
   
Phone basics  
• THE GO TO MENU  
Use these steps to customize the Go to menu.  
1
2
Select Go to to view the list of shortcuts in your personal shortcut list.  
To add items to the Go to menu, or remove items from the menu, select Options >  
Select options.  
Scroll to the desired function and select Mark to add it to the shortcut list. To remove  
a function from the list, select Unmark.  
3
To rearrange items in the Go to menu, select Options > Organize.  
Select the desired function and Move, then the location where you want to move the function.  
• KEYBOARD LIGHTS  
When you open the keyboard, the main display is lit, but the keyboard lights do not  
automatically illuminate. To turn on the keyboard lights, press the Keyboard light key,  
located on the top left corner of the keyboard. The keyboard lights are switched off after  
a certain time, but they are turned on again as soon as you press any key. To switch the  
keyboard lights off, press the Keyboard light key or close the keyboard.  
Screensaver  
With the keyboard closed, the phone automatically activates a screensaver while in the  
standby mode. This occurs after a certain length of time when none of the phone functions  
have been used. For more information on the display, see “Display settings” on page 61.  
Wallpaper  
You can set your phone to display a background picture as wallpaper when the phone is in  
the standby mode. For information on customizing your wallpaper, see “Display settings” on  
page 61.  
Standby mode icons  
Icon  
Indicates...  
You have one or more new text or picture messages.  
You have one or more new multimedia messages.  
Your phone is connected to the IM service and the availability status is online  
or offline, respectively.  
You have one or more IM messages and you are connected to the IM service.  
Nokia 6820i User Guide  
17  
Copyright © 2004 Nokia  
     
Icon  
Indicates...  
The phone keypad is locked.  
The phone will not ring for an incoming call or a text message because  
Incoming call alert and Message alert tone are set to Off.  
The alarm clock is set to On.  
The countdown timer is running.  
The stopwatch is running in the background.  
The EGPRS connection mode is set to Always online and EGPRS service  
is available.  
An EGPRS connection is active.  
The EGPRS connection is suspended (on hold).  
There is an active IR connection.  
Your calls are forwarded to another number. If you have two phone lines, the  
icon for the first line is  
and for the second line is  
.
The selected phone line (only appears if you have two phone lines).  
The loudspeaker is activated.  
Calls are limited to a closed user group. See “Security settings” on page 68.  
The timed profile is selected.  
A headset enhancement is connected to the phone.  
A hands-free enhancement is connected to the phone.  
A loopset enhancement is connected to the phone.  
A music stand enhancement is connected to the phone.  
18  
Copyright © 2004 Nokia  
Phone basics  
• KEYPAD LOCK (KEYGUARD)  
The keyguard feature locks the keypad to prevent the keys from being accidentally pressed.  
You can lock the keypad only when the keyboard is closed.  
Security keyguard is an additional feature that allows you to set up a code to unlock your  
phone before use. For information on security keyguard, see “Phone settings” on page 67.  
Note: When keyguard is on, calls may be possible to the emergency number  
programmed into your phone. Key in the emergency number, and press the Talk  
key. The number is displayed only after you have keyed in its last digit.  
LOCK THE KEYPAD  
In the standby mode, select Menu, and press * within 1.5 seconds.  
To lock the keypad during a call, select Options > Lock Keypad.  
To answer a call when keyguard is on, press the Talk key. During the call, the phone can  
be operated normally. When you end or reject the call, the keypad automatically locks.  
UNLOCK THE KEYPAD  
Select Unlock, and press *within 1.5 seconds; or open the keyboard. The keyguard does not  
automatically reactivate when you close the keyboard.  
• OVER-THE-AIR SETTINGS SERVICE  
To use wireless services such as MMS and EGPRS, you need to have proper connection settings  
on your phone. These settings may have already been set up by your service provider. If not,  
you may obtain the settings directly as an OTA message, and save them on your phone. For  
more information, contact your service provider.  
You may be able to receive the connection settings for EGPRS, multimedia messages,  
synchronization, e-mail, and multimode browser.  
When you have received the connection settings as an OTA message, Connection settings  
received is displayed.  
To save the settings, select Options > Save. If the phone prompts you to enter the PIN  
code for the settings, key in the PIN code, and select OK. To obtain the PIN code,  
contact the service provider that supplies the settings. If no settings have been saved  
yet, the settings are saved under the first free connection set.  
To view the received settings first, select Options > View. To save the settings, select Save.  
To discard the received settings, select Options > Discard.  
To activate over-the-air settings, select Activate from the appropriate application’s  
menu in the Message settings menu.  
For more information on activating the settings, see “Connect to a service” on page 89.  
Nokia 6820i User Guide 19 Copyright © 2004 Nokia  
   
5 Call functions  
• MAKE A CALL  
You can make a call with the keyboard open or closed. If you open the keyboard, the  
loudspeaker automatically activates.  
Enter the phone number  
1
Key in the phone number, including the area code.  
If you key in an incorrect character, select Clear to delete it. To make a call when the  
keyboard is open, key in the phone number using the number keys.  
For international calls, press * twice for the international prefix, or, if the keyboard is  
open, press +. (The + character replaces the international access code.) Then key in the  
country code, the area code (without the leading 0), if necessary, and the phone number.  
2
3
Press the Talk key to call the number.  
Press the End key to end the call or to cancel the call attempt.  
Note: To adjust the volume during a call, move the joystick to the right to  
increase the volume or to the left to decrease the volume.  
For more information, see “Options during a call” on page 22.  
Use the contact list  
1
2
3
Select Names > Find and a name from the list.  
Choose a phone number for the contact, and press the Talk key.  
Press the End key to end the call or to cancel the call attempt.  
To search for a name or phone number that you have saved in Contacts, see “Search for a  
contact” on page 56.  
Last number redial  
In the standby mode, press the Talk key once to access the list of the last 20 numbers you  
called or attempted to call. Scroll to the number or name that you want, and press the  
Talk key to call the number.  
Call your voice mailbox  
In the standby mode when the keyboard is closed, press and hold 1, or press 1, then the  
Talk key. When the keyboard is open, press and hold the corresponding number key on  
the keyboard.  
If you are prompted to supply a voice mailbox number, key it in, and select OK. Contact your  
service provider to obtain your voice mailbox number. For more information, see “Voice  
messages” on page 36.  
20  
Copyright © 2004 Nokia  
         
Call functions  
Speed dial a phone number  
Before you can use 1-touch dialing you need to assign speed dial numbers. For more  
information, see “Speed dialing” on page 58.  
If 1-touch dialing is set to off, press the speed dialing number, and press the Talk key.  
If 1-touch dialing is set to on, press and hold a speed dialing key until the call is started.  
Note: To activate 1-touch dialing, select Menu > Settings > More settings > Call  
settings > 1-touch dialing > On.  
• ANSWER OR REJECT AN INCOMING CALL  
Press the Talk key to answer an incoming call and the End key to end the call.  
Press the End key to reject an incoming call.  
If you select Silence, only the ringing tone is muted. Then, either answer or reject the call.  
If you are using a headset with a headset key, you can also answer and end a call by pressing  
the headset key.  
If the Call forwarding function has been activated to forward calls, rejecting an incoming  
call will also forward the call. See “Call settings” on page 66.  
Caller ID  
When there is an incoming call, the phone shows the caller’s name or phone number, or  
Private number or Call is displayed.  
If more than one name is found in Contacts with the same seven last digits of the phone  
number as the caller’s number, only the phone number is displayed (if it is available).  
If the caller’s number has not been saved in Contacts, but there is another name saved with  
the same seven last digits in the phone number as in the phone number of the caller, the  
phone may display an incorrect name.  
Call waiting  
During a call, press the Talk key to answer the waiting call. The first call is put on hold. Press  
the End key to end the active call.  
To activate call waiting, see “Call settings” on page 66.  
Nokia 6820i User Guide  
21  
Copyright © 2004 Nokia  
             
• OPTIONS DURING A CALL  
Many of the options during a call are dependent on network services. For availability,  
contact your service provider.  
When you select Options during a call, you can select one of the following basic options:  
Hold or Unhold, Mute or Unmute, Contacts, New call, Menu, Lock keypad, Record,  
End call, Touch tones, and Loudspeaker or Handset.  
Loudspeaker or Handset. activates or deactivates the loudspeaker during a call. Do not hold  
the phone to your ear during loudspeaker operation.  
To activate the loudspeaker, open the keyboard. If the keyboard is closed, select Loudsp.  
(if available) or Options > Loudspeaker.  
To deactivate the loudspeaker, close the keyboard. If the keyboard is closed, select  
Handset (if available) or Options > Handset.  
The loudspeaker is deactivated automatically when you end a call (or a call attempt),  
when you connect a compatible hands-free unit or a headset to the phone, or when  
you close the keyboard.  
If you have connected a compatible hands-free unit or a headset to the phone, the  
Handset option is replaced with Handsfree or Headset and the selection key Handset  
is replaced with Handsfr. or Headset respectively.  
Conference allows you to make a conference call that allows up to five people to take part  
in a conference call.  
To create a conference call, during a call select Options > New call. Enter a phone  
number for the new participant, and select Call > Options. When the new participant  
answers, select Options > Conference.  
To have a private conversation with one of the participants, select Private and the  
participant. To rejoin the conference call after a private conversation, select Conference.  
Send Touch tones allows you to send a series of touch tones, such as passwords or bank  
account numbers.  
To send touch tones during a call, select Options > Touch tones, enter the touch tones,  
and select Tones. The tones are sent in the order you entered them.  
To enter a pause character (p) between touch tones, press * three times.  
To enter a wait character (w) between touch tones, press * four times.  
Swap switches between the active call and the call on hold.  
To switch from an active call to a call on hold, select Options >Swap.  
To switch back, select Options >Swap.  
22  
Copyright © 2004 Nokia  
         
Text entry  
6 Text entry  
Your phone is specifically designed for easy and comfortable text writing. The easiest way to  
write is using your thumbs to type on the messaging keyboard. You can start writing a  
message using the keyboard, close the keyboard, and continue writing with either traditional  
or predictive text input. Predictive text input is not available when the keyboard is open.  
• WRITE WITH THE KEYBOARD OPEN  
When the keyboard is open, you can start to write a message in several ways.  
Select Menu > Messages > Text messages > Create message.  
Move the joystick to the left in the standby mode.  
Press any of the letter keys in the standby mode to open Notes.  
AVAILABLE FUNCTIONS  
The following functions are available when writing text with the keyboard open:  
To insert a number, press a number key. (If you press a number key in the standby mode,  
it initiates a normal call procedure.)  
To switch between the lower and upper case, indicated by  
,
, or  
on  
the top left of the display, or to key in symbols, press the Shift keys on the keyboard.  
You can either press a Shift key and the desired character consecutively; or press and  
hold a Shift key and the desired letter key at the same time.  
To write in upper case only, press one of the Shift keys twice.  
To delete characters from the display, press the Backspace key, or select Clear. Press  
the Backspace key briefly to clear one character at a time. Use a longer keypress to  
delete characters more quickly.  
To add a space, press one of the Space keys at the bottom of the keyboard.  
To create a line break, press the Enter key.  
TYPING ACCENTED CHARACTERS  
The characters available depend on the language selected in the Phone language menu. To type  
accented characters or symbols that are not printed on the keyboard, do one of the following:  
To access a set of punctuation marks, accented characters, and symbols, press the  
Character key. Scroll through the character set with the joystick, and select Insert to  
enter the selected character.  
To type an accented character that is not included in the list of special characters under  
the Character key, such as á, press and hold the Character key, and simultaneously  
press A repeatedly until the desired accented variant of A appears on the display.  
Nokia 6820i User Guide  
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Copyright © 2004 Nokia  
       
• WRITE WITH THE KEYBOARD CLOSED  
You can use predictive or traditional text input when the keyboard is closed. During writing,  
predictive text input is indicated by and traditional text input by on the top left  
of the display. You can change the character case (shown as Abc, abc or ABC) by pressing #.  
The number mode is indicated by 123, and you can change between the letter and number  
modes by pressing and holding #.  
Set predictive text on or off  
Predictive text anticipates the words you are typing to make text entry more efficient. This  
feature is available when the keyboard is closed.  
To quickly set the predictive text input on or off when writing text, press and hold Options.  
To choose the language for predictive text, select Options > Predictive text and a  
language from the list.  
Predictive text  
You can key in any letter with a single keypress. Predictive text is based on a built-in  
dictionary to which you can also add new words. For more instructions for writing text, see  
“Tips for writing text” on page 25.  
1
Start writing a word using the 29 keys.  
Press each key once for one letter. The word may change after each keystroke. For  
example, to write Nokia with the English dictionary selected, press 6 once for N, 6 once  
for o, 5 once for k, 4 once for i, and 2 once for a. To insert a number while in letter  
mode, press and hold the desired number key.  
2
3
4
When you have finished writing the word and it is correct, confirm it by pressing 0 to  
add a space or by moving the joystick to the right.  
If the word is not the one you are looking for, press * repeatedly, or select  
Options > Matches.  
When the word you want appears, confirm it.  
If the ? character appears after the word, the word that you intended to write is not in  
the dictionary.  
5
6
To add a word to the dictionary, select Spell, key in the word (traditional text input is  
used), and select Save.  
When the dictionary becomes full, the new word replaces the oldest one that was added.  
Start writing the next word.  
COMPOUND WORDS  
Key in the first part of the word, and confirm it by moving the joystick to the right. Write  
the last part of the word, and confirm it by moving the joystick to the right.  
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Text entry  
Traditional text input  
Press a number key 19, repeatedly until the desired character appears. The characters  
available depend on the language selected in the Phone language menu.  
To insert a number while in letter mode, press and hold the desired number key.  
If the next letter you want is located on the same key as the present one, wait until the  
cursor appears, or move the joystick to the right and key in the letter.  
To access the most common punctuation marks and special characters, press *.  
Tips for writing text  
The following functions may also be available for writing text in predictive or traditional input:  
To insert a space, press 0.  
To move the cursor to the right, left, up or down, use the joystick.  
To delete a character from the display, select Clear. Press and hold Clear to delete the  
characters more quickly.  
To delete all the characters simultaneously when writing a message, select Options >  
Clear text.  
To insert a word that is not in the dictionary when using predictive text input, select  
Options > Insert word. Write the word using traditional text input, and select Save.  
The word is also added to the dictionary.  
To insert a special character when using traditional text input, press *. When using  
predictive text input, press and hold *, or select Options > Insert symbol.  
Move the cursor with the joystick to a character, and select Use.  
You can also scroll to a character by pressing 2, 4, 6, and 8; and press 5.  
The following options are available when writing text messages:  
To insert a phone number while in letter mode, select Options > Insert number. Key in  
the number, or select Find to search for it in Contacts. When done, select OK.  
To insert a name from Contacts, select Options > Insert contact. To insert a phone  
number or a text item attached to the contact name, select Options > View details.  
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7 Menu  
Your phone offers you an extensive range of functions that are grouped into menus. Most  
of the menu functions include Help text. To view the Help text, scroll to the menu function  
you want and wait 15 seconds. To exit the help text, select Back.  
You can view the main menu as a grid of icons or in list view. To change the menu view, see  
“Display settings” on page 61.  
• FUNCTIONS  
1
2
Select Menu.  
Scroll through the menu by moving the joystick up or down (or right and left if the grid  
menu is selected), and press the joystick to select a highlighted menu item.  
3
4
5
6
If the menu contains submenus, select the one you want.  
If the selected submenu contains further submenus, repeat step 3.  
Select the setting of your choice.  
Select Back to return to the previous menu level, and Exit to exit the menu.  
• SHORTCUTS  
Each menu, submenu, and settings option is numbered for quick access. The shortcut  
numbers appear the upper corner of the display. If you frequently use a specific menu,  
you can key in the shortcut numbers to go directly to that location without scrolling.  
To use shortcuts, select Menu and, within 2 seconds, press the sequence of number keys  
associated with the menu function you want to view or activate. To access menu functions  
in menu 1, press Menu > 1, and key in the rest of the desired shortcut number. Select Back  
to return to the previous menu level and Exit to exit the menu.  
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Messages  
8 Messages  
You can read, write, send, and save text, multimedia, and e-mail  
messages. All messages are organized in folders.  
Before you can send text, picture or text (SMS) e-mail messages, you need to save your  
message center phone number. See “Message settings” on page 36. The default setting of  
the multimedia message service is generally on.  
Note: When sending messages using the SMS network service, your phone may  
display Message sent. This is an indication that the message has been sent by your  
phone to the message center number programmed into your phone. This is not an  
indication that the message has been received at the intended destination. For more  
details about SMS services, check with your service provider.  
The appearance of a multimedia message may vary depending on the receiving device.  
• TEXT MESSAGES (SMS)  
You can use SMS (short message service) to send and receive multipart messages that  
consist of several ordinary text messages. This feature requires network services. See your  
service provider for more information about service availability and pricing.  
Your phone allows you to send text messages beyond the normal 160-character limit. If your  
message exceeds 160 characters, it is sent as a series of two or more messages. In the navigation  
bar, you can see the message length indicator counting backwards from 160. For example,  
10 (2) means that you can still add 10 characters for the text to be sent as two messages.  
Using special (Unicode) characters, such as ë, â, á, ì, takes up more space. If there are special  
characters in your message, the indicator may not show the message length correctly.  
Before the message is sent, the device tells you if the message exceeds the maximum length  
allowed for one message. To cancel sending, press Cancel, or you can save the message in  
the inbox.  
You can also send and receive text messages that contain pictures. This feature must be  
supported by your network services or service provider. Only phones that offer picture  
message features can receive and display picture messages. The text messages function uses  
shared memory.  
Write and send a message  
In the standby mode, you can move the joystick to the left to start writing a message quickly.  
The number of available characters is the first part, and the current part number is the  
second part of the multipart message shown on the top right of the display (such as 120/2).  
1
2
Select Menu > Messages > Text messages > Create message.  
Key in your message.  
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3
4
To send the message, press the Talk key.  
Enter the recipient’s phone number, or search for it in Contacts, and select OK.  
Sending options  
After you have written a message, select Options > Sending options to choose from the  
following options:  
Send to many—to send a message to several recipients. When you have sent the message  
to all the intended recipients, select Done.  
Send to list—to send a message using a distribution list.  
Sending profile—to send a message using a message profile.  
Write and send SMS  
Before you can send an e-mail using SMS, you need to save the settings for sending e-mail.  
For availability and subscription to the e-mail service, contact your service provider.  
1
2
3
4
Select Menu > Messages > Text messages > Create SMS e-mail.  
Key in the recipient’s e-mail address; or search for it in Contacts, and select OK.  
If you wish, you can key in a subject for the e-mail, and select OK.  
Key in the e-mail message.  
The total number of characters that you can key in is shown on the top right of the  
display. The e-mail address and subject are included in the total number of characters.  
Also see “Text and picture templates” on page 29. Pictures cannot be inserted.  
5
To send the e-mail, press the Talk key.  
If you have not saved the settings for sending e-mail, the phone prompts you to enter  
the number of the e-mail server. Key in the information, and select OK to send the e-mail.  
Note: When sending e-mail using the SMS network service, your phone may  
display Message sent. This is an indication that the e-mail has been sent by  
your phone to the e-mail server. This is not an indication that the e-mail has  
been received at the intended destination. For more details about e-mail  
services, check with your service provider.  
Read and reply to SMS  
When you receive a message or an e-mail, the new message icon  
and the number of  
new messages followed by message(s) received is shown.  
The blinking icon  
indicates that the message memory is full. Before you can receive  
new messages, delete some of your old messages from the Inbox folder.  
1
Select Show to view the new message. Select Exit to view it later. To view the message  
later, select Menu > Messages > Text messages > Inbox.  
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Messages  
2
3
If more than one message has been received, select the one that you want to read.  
An unread text message is indicated by in front of it.  
While reading or viewing the message, you can select from a series of basic options,  
such as Delete, Use detail, Forward, Edit (as a text message or an e-mail), Move,  
Rename, Copy to calendar, and Message details.  
Copy to calendar—to copy text from the beginning of the message to your calendar as  
a memo for the current day.  
Message details—to view, if available, the sender’s name and phone number, the  
message center used, and the date and time of receipt.  
Use detail—to extract numbers, e-mail, and Web site addresses from the current message.  
Save picture—(when viewing a picture message), to save the picture in the Templates folder.  
4
5
Select Original text to include the original message in the reply, or select a standard  
answer to be included in the reply, or select Empty screen.  
Write your reply, and confirm or edit the e-mail address and subject.  
Press the Talk key to send the message to the displayed number.  
Inbox and sent items folders  
The phone saves incoming text messages in the Inbox folder and sent messages in the Sent  
items folder of the Text messages submenu.  
Text messages that you wish to send later can be saved in the Archive, My folders, or  
Templates folder.  
• ARCHIVE FOLDER AND CUSTOM FOLDERS  
To organize your messages, move them to the Archive folder or add new folders for  
your messages.  
While reading a message, select Options > Move and the folder to which you want to move  
the message.  
To add or delete a folder, select Menu > Messages > Text messages > My folders.  
To add a folder, select Options > Add folder. If you have not saved any folders, select  
Add to create one.  
To delete a folder, locate the folder that you want to delete, and select Options >  
Delete folder.  
• TEXT AND PICTURE TEMPLATES  
Your phone includes text templates, indicated by  
, and picture templates, indicated by  
.
To access the template list, select Menu > Messages > Text messages > Templates.  
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To insert a text template into a message or an e-mail, select Options > Use template  
and the template you want to insert.  
To insert a picture into a text message, select Options > Insert picture and a picture  
to view it. Select Insert to insert the picture into your message. The  
icon in the  
header of the message indicates that a picture has been attached. The number of  
characters allowed in the message depends on the size of the picture.  
To view the text and the picture together before sending the message, select  
Options > Preview.  
• MANAGE DISTRIBUTION LISTS  
If you send messages frequently to a fixed group of people, you can define and save distribution  
lists. The phone sends the message separately to each recipient on the list, so sending a message  
using a distribution list may cost more than sending a message to one recipient.  
Make sure that each contact you want to add to the distribution lists is already set up in  
your phone. Use these steps to set up and name distribution lists.  
1
In the standby mode, select Menu > Messages > Text messages > Distribution lists.  
If you have created distribution lists, the current list appears. If you have not yet created  
a list, Add appears.  
2
3
4
To create a distribution list, select Add if it is the first list or Options > Add for a new list.  
Key in a name for the list, and select OK.  
To add names to the list, select the list and View > Add to open Contacts. Select the  
desired contact.  
Use these steps to manage and edit lists.  
1
To work with a list, select the list name and Options; then choose from the  
following options:  
Add list—creates a new list.  
Rename list—changes the name of a list.  
Clear list—empties the list of names.  
Delete list—deletes the list entirely.  
2
To access the names on a list, locate the desired list, and select View. Then choose from  
the following options:  
To view the contact information for a recipient, locate the desired name, and select  
Options > View details.  
To delete a recipient from the list, locate the desired name, and select Options >  
Delete contact.  
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Messages  
• TEXT MESSAGE COUNTER  
The text message counter shows the number of sent and received text and picture messages.  
Picture messages may consist of more than one message. You can view the recipient or  
sender of the message, or view the details of the message.  
In the standby mode, select Menu > Messages > Text messages > Message counter to  
view Sent messages, Received messages, or to Clear counters.  
• MULTIMEDIA MESSAGES  
A multimedia message can contain text and one image, sound clip, video clip, or a slide. This  
function can be used only if it is supported by your service provider. Only phones that offer  
compatible multimedia message features can receive and display multimedia messages.  
The phone supports multimedia messages that are up to 100 KB. If the message contains an  
image, the phone scales the image to fit the display area. If the maximum size is exceeded,  
the phone may not be able to receive the message. Some service providers send a text  
message with a link or Internet address where you can view the multimedia message.  
Note: If Allow multimedia reception is set to Yes or In home network, your  
operator or service provider may charge you for each message you receive.  
Multimedia messaging works with the following formats:  
Picture: JPEG, GIF, WBMP, BMP, PNG, and OTA-BMP  
Sound: scalable polyphonic MIDI (SP-MIDI), AMR audio and monophonic ringing tones  
Video clips in H.263 format with SubQCIF image size and AMR audio  
The phone does not necessarily support all variations of the listed file formats. If a received  
message contains any unsupported elements, they may be replaced with the file name and  
the text Object format not supported.  
You cannot receive any multimedia messages if you have a call in progress, a game or  
another Java application running, or if you have an active browsing session over GSM data.  
Because delivery of multimedia messages can fail for a variety of reasons, do not rely solely  
upon them for essential communications.  
Your phone allows you to send and receive multimedia messages that contain several pages  
or slides. To insert a slide into a message, select Menu > Messages > Multimedia msgs. >  
Create message > Options > Insert > Slide. Each slide can contain text, one image, and  
one sound clip. To move the text part to the top of the message, select Options > Text on  
top. To move the text part to the bottom of the message, select Options > Text on bottom.  
Copyright protections may prevent some images, ringing tones, or other content from being  
copied, modified, transferred or forwarded.  
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Write and send  
To define the settings for multimedia messaging, see “Multimedia messages” on page 37.  
For information about subscribing to multimedia messaging services, contact your  
service provider.  
1
2
3
Select Menu > Messages > Multimedia msgs. > Create message.  
Key in a message.  
To add a file to the message, select Options > Insert. > Image, Sound clip, Video clip,  
or Slide.  
4
Open the folder that contains the item you want to add to the message, locate the  
desired file, and select Options > Insert.  
An attached file is indicated by the file name in the message.  
5
6
To insert a name from Contacts, select Options > More options > Insert contact and  
the desired name.  
To insert a number, select Options > More options > Insert number. Key in the number  
or search for it in Contacts, and select OK.  
7
8
To view the message before sending it, select Options > Preview.  
Press the Talk key to send the message, or select Options > Send to e-mail or  
Send to many.  
9
Enter the recipient’s phone number (or e-mail address), or search for it in Contacts.  
10 Select OK.  
It takes more time to send a multimedia message than a text message. While the  
multimedia message is being sent, the animated icon is displayed, and you can  
use other functions on the phone. If there is an interruption while the message is being  
sent, the phone makes a few more attempts to send it. If this fails, the message remains  
in the Outbox folder, and you can try to send it later.  
Sent messages are saved in the Sent items folder if the setting Save sent messages is  
set to Yes. (See “Multimedia messages” on page 37.) This is not, however, a  
confirmation that the message has been received at the intended destination.  
Read and reply  
When your phone is receiving a multimedia message, the animated icon  
is displayed.  
When the message has been received, the icon  
received are shown.  
and the text Multimedia message  
The blinking icon  
indicates that the memory for multimedia messages is full. See  
“Multimedia messages memory full” on page 33.  
1
2
Select Show to view the message, or select Exit to view it later.  
To read the message later, select Menu > Messages > Multimedia msgs. > Inbox.  
The function of the middle selection key changes according to the displayed object.  
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Messages  
3
Choose from the following:  
To reply to the message, select Reply.  
To delete an object contained in the message, select Delete. Otherwise, select  
Options > Delete message.  
To listen to a sound clip or view a video clip contained in the message, select Play.  
To zoom in on an attached image, select Zoom.  
If you select Options, some of the following options are available:  
Delete message—deletes a saved message.  
Reply or Reply to all—lets you reply to the message.  
Use detail—extracts phone numbers, e-mail addresses, or Web addresses from the message.  
Forward to no., Forward to e-mail or Send to many—forwards the message.  
Edit—edits a message that you have written.  
Message details—displays the subject, size, and class of the message.  
Details—displays the details of the attached image or sound.  
Play presentation—displays the presentation attached in the message.  
Save image, Save sound clip or Save video clip—saves the file in the Gallery.  
Inbox, Outbox, Saved and Sent items folders  
The phone saves multimedia messages that have been received in the Inbox folder of the  
Multimedia msgs. submenu.  
Multimedia messages that are waiting to be sent are stored in the Outbox folder of the  
Multimedia msgs. submenu.  
Multimedia messages that you wish to save and send later can be saved in the Saved items  
folder of the Multimedia msgs. submenu.  
Multimedia messages that have been sent are saved in the Sent items folder of the  
Multimedia msgs. submenu, if the setting Save sent messages is set to Yes. (For more  
information see “Multimedia messages” on page 37.)  
MULTIMEDIA MESSAGES MEMORY FULL  
When you have a new multimedia message waiting and the memory for the messages is  
full, the icon  
blinks and Multimedia memory full, view waiting msg. is shown. To view  
the waiting message, select Show. To save the message, select Save, and delete old  
messages by selecting the folder and the message to be deleted.  
To discard the waiting message, select Exit > Yes. If you select No, you can view the message.  
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• DELETE MESSAGES  
To delete text messages, select Menu > Messages > Text messages > Delete messages  
and one of the following options:  
All messages—to delete all messages from all folders. If there are unread messages, the  
phone prompts you to confirm you want to delete these also.  
Inbox—to delete all messages in the Inbox.  
Sent items—to delete all messages in the Sent folder.  
Archive—to delete all messages in the Archive folder.  
• E-MAIL MESSAGES  
The e-mail features allow you to access your e-mail account using your phone. The compatible  
e-mail application that you use in the office or at home must use POP3 and IMAP4 e-mail servers.  
Note: When sending e-mail, your phone may display the words Message sent. This  
is an indication that the e-mail has been sent by your phone to the e-mail server.  
This is not an indication that the e-mail has been received at the intended destination.  
For more details about e-mail services, check with your service provider.  
Before you can send and retrieve e-mail, you may need to do the following:  
Obtain a compatible e-mail account. For details on compatibility, contact an e-mail  
service provider.  
For the settings required for e-mail, contact your service provider. For receiving the  
e-mail settings over the air, see “Over-the-air settings service” on page 19.  
To set the e-mail settings on your phone, select Menu > Messages > Message settings >  
E-mail messages. See “E-mail settings” on page 38.  
Write and send e-mail  
You can write your e-mail message before connecting to the e-mail service; or connect to  
the service first, and write and send your e-mail.  
1
2
Select Menu > Messages > E-mail > Create e-mail.  
Key in the recipient’s e-mail address. (To search for the e-mail address in contacts,  
select Edit > Options > Find and the contact from the list. Select OK to return to the  
header details.)  
3
4
5
Move to the Subject field, enter a subject line, and select OK.  
Select Options > Message editor, and key in your message.  
To save the message in the Drafts folder, select Options > Save draft msg.  
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Messages  
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To send the message, select Send and one of the following options:  
Send now—sends the e-mail immediately. If you are not connected to the e-mail  
account, your phone establishes the connection and sends the e-mail.  
Send later—saves your e-mail in the Outbox folder to send later. When you are ready  
to send the e-mail, select Menu > Messages > E-mail > Other options > Send now  
or Retrieve and send.  
Other options in the options list allow you to edit the e-mail or subject, add a copy  
recipient or a hidden copy recipient, exit the editor, or use the dictionary.  
Note: When sending e-mails, your phone may display the words Message sent. This  
is an indication that the e-mail has been sent by your phone to the e-mail server. This  
is not an indication that the e-mail has been received at the intended destination. For  
more details about e-mail services, check with your service provider.  
Download e-mail  
If message memory is full, delete some of your older messages before you start to download  
new messages.  
1
Do one of the following:  
To download new messages, select Menu > Messages > E-mail > Retrieve.  
To send messages that are in your Outbox folder at the same time you download  
new messages, select Menu > Messages > E-mail > Other options > Retrieve  
and send.  
2
Select any messages you want to view in the Inbox, or press Back to view it later.  
Unread text messages are indicated by  
.
Read and reply  
1
2
3
Select Menu > Messages > E-mail > Inbox.  
Display the desired message, and select Options.  
Select Reply to reply to an e-mail. Select Original text to include the original message  
in the reply, or select Empty screen.  
When replying to an e-mail, first confirm or edit the e-mail address and subject; then  
write your reply.  
4
Select Options > Send e-mail > Send now to send the message.  
E-mail menu folders  
Your phone has the following folders in the E-mail menu:  
Inbox—for saving e-mail messages that you download from your e-mail account.  
Your phone also has the following folders in the E-mail > Other folders menu:  
Drafts—for saving unfinished e-mail messages.  
Archive—for organizing and saving your e-mail messages.  
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Outbox—for saving unsent e-mail messages when you have selected Send later (see “Write  
and send e-mail” on page 34).  
Sent items—for saving sent e-mail messages.  
• VOICE MESSAGES  
The voice mailbox is a network service. For more information, contact your service provider.  
Select Menu > Messages > Voice messages and one of the following options:  
Note: You can also press and hold 1 to call your mailbox. This shortcut is available  
with the keyboard open or closed.  
Listen to voice messages to call your voice mailbox at the phone number that you have  
saved in the Voice mailbox number menu. If you have two phone lines available  
through your network service, each phone line may have its own voice mailbox number.  
For more information, see “Call settings” on page 66.  
Voice mailbox number to key in, search for or edit your voice mailbox number, and  
select OK to save it.  
If supported by the network, the icon  
indicates there are new voice messages. Select  
Listen to call your voice mailbox number.  
• INFO MESSAGES  
Info messages is a network service that provides informational messages from your service  
provider on various topics. For availability, topics and the relevant topic numbers, contact  
your service provider.  
• MESSAGE SETTINGS  
The message settings affect the sending, receiving, and viewing of messages.  
SMS messages  
1
2
Select Menu > Messages > Message settings > Text messages > Sending profile.  
If more than one message profile set is supported by your SIM card, select the set that  
you want to change.  
Message center number—to save the phone number of the message center that is  
required for sending text messages. You will receive this number from your service provider.  
Messages sent via—to select the message type: Text, E-mail, Page or Fax.  
Message validity—to select the length of time for which the network should attempt  
to deliver your message.  
Default recipient number (for message type Text)—to save a default number for  
sending messages for this message profile.  
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E-mail server (for message type E-mail)—to save the e-mail server number.  
Delivery reports—to ask the network to send delivery reports about your messages  
(network service).  
Use GPRS > Yes—to set GPRS as the preferred SMS bearer. Also set the GPRS  
connection setting to Always online. (See “EGPRS” on page 64.)  
Reply via same center—to allow the message recipient to send you a reply by way of  
your message center (network service).  
Rename sending profile—to change the name of the selected message profile. The  
message profile sets are only displayed if your SIM card supports more than one set.  
Overwrite settings  
When the text message memory is full, the phone cannot receive or send any new messages.  
However, you can set the phone to automatically replace old text messages in the Inbox  
and Sent items folders with new ones.  
Select Menu > Messages > Message settings > Text messages > Overwriting in inbox >  
Allowed or Overwriting in sent items > Allowed.  
Multimedia messages  
You may receive the multimedia connection settings as an over-the-air message from the  
service provider. To receive the settings over the air, see “Over-the-air settings service” on  
page 19.  
To key in the settings manually, select Menu > Messages > Message settings >  
Multimedia msgs., and set up the following items:  
Save sent messages > Yes—to set the phone to save sent multimedia messages in the Sent  
items folder. If you select No, the sent messages are not saved.  
Delivery reports—selecting On asks the network to send delivery reports about your  
messages (network service).  
Scale image down—to define the image size when you insert the image in the  
multimedia message.  
Default slide timing—to set the timing for slides in multimedia messages.  
Allow multimedia reception > No, Yes, or In home network—to use the multimedia  
service. If you select In home network, you cannot receive multimedia messages outside  
your home network.  
Incoming multimedia messages > Retrieve—to set the phone to automatically fetch newly  
received multimedia messages. Select Reject if you do not wish to receive multimedia messages.  
Connection settings—to define connection settings for retrieving multimedia messages.  
First, select Active multimedia settings, and activate the set in which you want to  
save the settings.  
Next, select Edit active multimedia settings, and edit the active settings.  
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Select each of the settings one by one, and key in all the required settings. Contact your  
service provider for the settings.  
Allow advertisements—to receive or reject advertisements. The setting is not shown if  
Allow multimedia reception is set to No.  
• E-MAIL SETTINGS  
You may receive the e-mail connection settings as an OTA message from the service  
provider. For receiving the settings over the air, see “Over-the-air settings service” on page 19.  
For keying in the settings manually, select Menu > Messages > Message settings >  
E-mail messages > Active e-mail settings.  
You must first activate a mailbox. Select Mailbox in use, and activate the mailbox for which  
you want to save the settings. Select Activate > Edit active e-mail settings, and edit  
the settings.  
Select each of the settings one by one, and key in all that are required. Contact your e-mail  
service provider for the settings.  
Mailbox name—key in the name that you want to use for the mailbox.  
E-mail address—key in your e-mail address.  
My name—key in your name or nickname if you want the recipient to see it.  
Outgoing (SMTP) server—key in the address of the e-mail server.  
Incoming server type > POP3 or IMAP4—if both types are supported, select IMAP4.  
Changing the server type also changes the incoming port number.  
Incoming (POP3/IMAP4) server—key in the e-mail server address for incoming e-mail  
(either POP3 or IMAP4).  
POP3/IMAP4 user name—key in the user name to access the mailbox. If you have not  
defined your SMTP user name, the e-mail server uses this user name instead.  
POP3/IMAP4 password—key in the password to access the mailbox. If you have not defined  
your SMTP password, the e-mail server uses POP3/IMAP4 password instead.  
Other settings—contains additional settings.  
• FONT SIZE SETTING  
To select the font size for reading and writing messages, select Menu > Messages >  
Message settings > Other settings > Font size.  
• SERVICE COMMANDS  
Select Menu > Messages > Service commands. Key in and send service requests (also  
known as USSD commands), such as activation commands for network services, to your  
service provider.  
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Instant messaging  
9 Instant messaging  
Enjoy text messaging by experiencing instant messaging (IM) in a wireless environment.  
Engage in instant messaging with others, as long as you all use the same IM service.  
Check with your wireless service provider for availability.  
Before you can start using IM on your phone, you must first subscribe to your wireless  
service provider’s text messaging service. You must register with the IM service you want to  
use. See “Register with an IM service” on page 40 for more information.  
Note: Depending on both your IM service provider and your wireless service  
provider, you may not have access to all of the features described in this guide.  
• IM SERVICE PROVIDER ICONS  
Since each IM service has its own display text and icons associated with it, the display text  
and icons on your phone may appear differently for each IM service provider. If you have  
any questions about the differences in the various IM service providers’ display text and  
icons, contact your wireless service provider for more information. The following lists  
examples of IM icons and their descriptions:  
Icon  
Indicates...  
Available for all  
Invisible (appear offline)  
Blocked contact  
Unread message/new message  
Read message  
Group invitation  
Read group message  
Unread group message  
Online contact  
Offline contact  
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• REGISTER WITH AN IM SERVICE  
Before you can begin to use IM, you must register with an IM service to obtain a user name  
and password. You can obtain a user name and password by registering over the Internet  
(using your computer) with the IM service provider you have selected to use. During the  
registration process, you will have the opportunity to create the user name and password  
of your choice. For more information about signing up for IM services, contact your wireless  
service provider.  
• IM MENUS  
Offline  
Before you log into IM, the phone displays a list of available IM services. Select an IM  
service. After selecting a service, access the offline IM menu that follows:  
Login  
Saved convers.  
Connect. settings  
Online  
After you log into IM, the IM menu appears as follows:  
Active chats  
Contacts  
Groups  
My settings  
Search IDs  
Saved convers.  
Blocked list  
Connect. settings  
Logout  
• LOG IN  
The first time you use IM, you need to enter your user name.  
Every time you log in, you must select the IM provider you want to use, and you will receive  
screen prompts for your user name and password. You do not have to manually enter your  
user name after the first login; however, you may need to manually enter your password  
every time you log in (depending upon the IM service you selected).  
1
2
From the menus, select IM.  
Select the IM service you want to log into.  
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3
4
At the prompt, enter your user name if it is not already displayed, and select OK.  
At the prompt, enter your password, and select OK.  
After you have logged into IM the first time, you can choose whether to keep logging in  
manually or log in automatically. See “Automatic login” on page 45 for information on  
setting up automatic login.  
• IM CONVERSATIONS  
You can send instant messages to anyone who uses the same IM service as you do and if  
you have that person’s user name. You can also add that person to your IM contact list  
during an IM conversation. See “IM contacts” on page 42 for more information. More than  
one IM conversation can be active at the same time.  
Conversation view  
The conversation view of your IM conversation shows your initial message followed by the  
reply. As the conversation progresses, the most recent message appears at the bottom of  
the screen, causing the last message to move up one level. The conversation is still active,  
even if you leave the conversation view. You can return to it when you want.  
1
2
From the IM online menu, select Conversations.  
Select the IM conversation you want, and select Open.  
Write and send to contact  
1
From the IM online menu, select Contacts and the contact to whom you want to send  
a message.  
2
Select Chat > Write, enter a message, and select Send.  
Receive and reply  
IN CONVERSATION VIEW  
When you receive an instant message from the person with whom you are already chatting,  
the sender’s reply appears below your most recent message.  
Select Write, enter a message, and select Send.  
When you receive an instant message from someone with whom you are not currently  
chatting, the phone beeps, and the new message icon (  
) appears.  
To view the message, select Back, scroll to the new message, and select Open.  
To reply, select Write, enter a message, and select Send.  
IN THE STANDBY MODE  
When you receive an instant message, your phone beeps, and New instant message appears.  
To view the message, select Read.  
To reply, select Write, enter a message, and select Send.  
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Chat history  
You can save your conversations, and view, rename, and delete your saved conversations.  
SAVE  
1
From the conversation view, select Options > Chat history > Save.  
2
Enter a name of 1–20 characters for the history, and select OK.  
VIEW  
From either the IM online or offline menu, select Saved convers. and the conversation you  
want to view.  
RENAME  
1
2
3
From either the IM online or offline menu, select Saved convers., the conversation you  
want to rename, and Options > Rename.  
Select Clear as many times as necessary to delete the conversation name; then enter  
the new conversation name of 1–20 characters.  
Select OK.  
DELETE  
From either the IM online or offline menu, select Saved convers., the conversation you want  
to delete, and Delete > OK.  
End a conversation  
IN CONVERSATION VIEW  
Select Back, the conversation you want to end, and Options > Quit convers.  
OUTSIDE CONVERSATION VIEW  
From the IM online menu, select Conversations, the IM conversation you want to end, and  
Options > Quit convers.  
• IM CONTACTS  
Add the names of your friends and family (with whom you want to interact frequently  
through IM) to the IM contact list.  
Contacts can be added by entering the contact’s user ID, by searching the server, by adding  
a contact from the phonebook, or by copying a contact from a server-based contact list.  
Add a contact manually  
1
From the IM online menu, select Contacts > Options > Add new contact >  
Manually enter ID.  
2
At the prompt, enter the contact’s user ID, and select OK.  
The user ID is set by the user’s IM service provider, and is 1–50 characters long.  
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3
At the prompt, enter a screen name of 1–20 characters for the contact, and select OK.  
This is the name that will appear in the IM contact list.  
Add a contact while chatting  
1
During a conversation, select Options > Save to contacts.  
The User ID screen appears with the contact’s user name.  
Select OK.  
At the prompt, enter a screen name of 1–20 characters for the contact, and select OK.  
This is the name that will appear in the IM contact list.  
2
3
Remove  
From the IM online menu, select Contacts, the contact you want to remove, and Options >  
Remove from contacts > OK.  
Block  
1
From the IM online menu, select Contacts and the contact from whom you want to  
block messages.  
2
Select Options > Block contact > OK.  
This can also be done during a conversation with a contact.  
Unblock  
1
From the IM online menu, select Contacts and the contact from whom you want to  
unblock messages.  
2
Select Unblock > OK.  
OR  
1
2
3
From the IM online menu, select Blocked list.  
Scroll to the contact, and select Unblock > OK.  
To unblock other contacts, repeat step 2.  
View blocked list  
From the IM online menu, select Blocked list.  
Alert  
You can set an alert for a contact to notify you when the contact’s availability changes.  
1
From the IM online menu, select Contacts > Presence alerts.  
The list of contacts appears, with a box to the left of each name. Contacts that are set  
to notify you have a check mark in the box.  
2
3
4
Scroll to the contacts whom you want to notify you, and select Mark.  
If necessary, scroll to contacts whom you do not want to notify you, and select Unmark.  
When you are finished, select Done.  
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• GROUP CHAT SESSIONS  
If the server you are logged in to does not support group services, all group functions are  
dimmed. Examples are online menu item groups and search groups.  
In group chat, you can exchange IMs with more than one person at a time. When you send  
a message to a chat group, all members of the group receive your message.  
Your IM service provider may have created public chat groups that are open to all IM users.  
In addition, you can create private chat groups that are open to the contacts that you select  
from your contact list. A private chat group only exists as long as the chat session is active.  
You may also be invited to join a chat group created by someone else. You can accept or  
reject the invitation.  
Join public chat group  
1
2
3
From the IM online menu, select Groups > Public groups.  
Scroll to the group that you want to join, and select Join.  
At the Screen name prompt, edit your screen name if desired, and select OK.  
If your screen name is already in use in the group, the Screen name prompt is displayed  
again. Enter a different screen name, and select OK.  
Remove a public group from your list  
1
2
From the IM online menu, select Groups > Public groups.  
Scroll to the group that you want to delete, and select Options > Remove from list > OK.  
Create private chat group  
1
From the IM online menu, select Groups > Create private group, enter a group name  
of 1–20 characters, and select OK.  
Your screen name appears.  
2
3
Edit your screen name if desired, and select OK.  
The list of contacts appears, with a box to the left of each name.  
Scroll to the contacts whom you want to include in the group, and select Mark. To  
remove a marked contact from the group, scroll to the contact, and select Unmark.  
4
5
When you are finished, select Done.  
At the Invitation prompt, write an invitation to the chat group (up to 50 characters),  
and select OK.  
The invitation is sent to the members of the chat group.  
Receive chat group invitations  
When you receive an invitation to a group chat, New invitation received appears. Select  
Read; then do one of the following:  
To accept the invitation, select Accept > OK.  
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To reject the invitation, select Options > Reject, enter a reason (up to 50 characters)  
if desired, and select OK.  
To delete the invitation without replying, select Options > Delete > OK.  
• IM SETTINGS  
You can customize your IM settings, depending upon the IM service you have selected.  
Select My settings from the IM online menu and the following options appear:  
IM availability—Determine if other users can tell whether you are available.  
Alias—Change your alias (sometimes called a screen name or nickname).  
Auto login—Set your login to the automatic state.  
Set your availability  
You can determine if other users can tell whether you are available or not.  
From the IM online menu, select My settings > IM availability and one of the following options:  
Available for all—All other users see your status as online, and you receive availability  
information and messages from all other users.  
Avail. for contacts—Even though just the contacts in your IM contact list see your status  
as online, you receive availability information and messages from all other users.  
Invisible—Even though all other users see your status as offline, you receive availability  
information and messages from all other users.  
Alias  
You can enter an alias (also called a screen name or nickname) that is 1–20 characters in  
length. This is used as your default screen name when joining group conversations and when  
you send messages.  
1
2
From the IM online menu, select My settings > Alias.  
Enter your alias, and select OK.  
Automatic login  
You can use automatic login after you have logged in at least once with your user name and  
password.  
From the IM online menu, select My settings > Auto login > On launch or Off.  
The next time you select IM from the menu, the login steps will be automatically performed.  
• LOG OFF SERVICE  
From the IM online menu, select Logout > OK.  
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10 BlackBerry connectivity  
BlackBerry connectivity allows you to access your compatible corporate e-mail or other  
compatible e-mail accounts, through a BlackBerry Enterprise Server or BlackBerry Web  
Client. Your phone menu contains BlackBerry connectivity features. Using the connectivity  
features requires hardware and software support provided by other vendors. Check with your  
wireless service provider and your e-mail provider about availability of BlackBerry connectivity.  
E-mail is sent wirelessly to your phone with BlackBerry connectivity over GPRS, allowing  
you to send, receive, forward, and reply to e-mail messages.  
To use BlackBerry connectivity, determine whether your e-mail is available through a  
BlackBerry Enterprise Server or a BlackBerry Web Client. You can only setup one access type  
at a time. Additional setup procedures are available on the Nokia 6820i Getting Started CD  
or from your e-mail provider.  
You must have a GPRS (network service) connection to use this feature. Once BlackBerry  
connectivity is established,  
is displayed.  
is displayed on your device. When a connectivity issue exists,  
• BLACKBERRY ENTERPRISE SERVER  
To access your Lotus Notes e-mail, use BlackBerry Enterprise Server v. 2.1 or higher.  
To access Microsoft Exchange e-mail, use BlackBerry Enterprise Server v. 3.5 or higher.  
To set up BlackBerry connectivity to the BlackBerry Enterprise Server, see “Set up  
connectivity” on page 46 and “Set personal preferences” on page 47.  
Set up connectivity  
To set up BlackBerry connectivity, you must have a computer that meets the  
following requirements:  
Internet connectivity and browser  
Windows 98, ME, 2000, and XP operating systems  
USB port if the Nokia DKU-5 Connectivity Adapter Cable is to be used  
Infrared (IrDA) if IR connectivity is to be used  
To set up connectivity, perform the following steps:  
1
2
Insert the CD-ROM provided with your Nokia messaging device into a compatible PC.  
Install the required software.  
Install Nokia PC Suite by following the Installation wizard instructions.  
Note that if you have an older version of Nokia PC Suite on the PC, you have to  
uninstall it first.  
Set up Connection Manager in Nokia PC Suite, selecting IR or data cable.  
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Install the BlackBerry Configuration tool by following the Installation  
wizard instructions.  
3
To start the BlackBerry Configuration tool, double-click the BBConfig.exe icon on your  
computer. The icon is located in the folder where you installed the BlackBerry software.  
The PC must have a connection to your corporate Local Area Network (LAN) or e-mail.  
Connect your phone to the compatible PC using an IR connection or a DKU-5 cable.  
Click Connect... on the PC in the BlackBerry Configuration tool to establish  
connectivity between your phone and the BlackBerry Configuration tool.  
The BlackBerry Configuration tool automatically associates the PIN (your  
identification for BlackBerry connectivity) with your e-mail address.  
Create an encryption key by randomly moving your mouse.  
Once the key is created, it is automatically transferred to your phone (when  
powered on), “BlackBerry settings received” is displayed on your phone, and  
e-mails can be received.  
Create e-mail filters if needed. For more information see “Set personal  
preferences” on page 47.  
The BlackBerry connectivity should activate automatically, after successfully  
reading the default mail profile on your PC.  
If the name of the corporate e-mail server can not be found automatically by  
the software, you will be prompted to enter it manually using the Control Panel  
features in your Windows software. Contact your corporate IT department for  
assistance, if needed.  
Set personal preferences  
Using your computer, you can configure BlackBerry connectivity to fit your personal  
preferences. You can define a signature for outgoing e-mails, apply message filters that  
determine which messages are forwarded to your phone, create security keys, define e-mail  
profile settings, and define how e-mails are stored.  
1
To open the BlackBerry Configuration window, double-click the BBConfig.exeicon on  
your PC. The icon is located in the folder where you installed the BlackBerry software.  
2
Configure the BlackBerry connectivity settings. On each tab, if you modify the default  
settings, click Apply to activate the changes.  
On the General tab, define the signature for outgoing e-mails. If you do not want  
a signature, make sure that the Automatically include your signature on  
outgoing messages area is empty.  
To receive e-mails to your phone, select the check box next to Redirect incoming  
messages to your handset.  
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On the Filters tab, you can create and activate message filters. A message filter  
determines which messages are forwarded to your phone.  
To create a new filter, click the New... button. In the opening window, define the  
filter properties, and click OK.  
If you have several filters, they are used in the order that they are listed. To move  
the filter in the list, select the filter by clicking the check box next to it, and move  
it up and down with the arrow buttons on the right side of the filter list.  
Below the filter list, select the appropriate option to define whether or not the  
message is forwarded, if none of the filters apply (or if no filters have been defined).  
On the Security tab, you can manually generate security keys. By default, the keys  
are generated automatically.  
On the Advanced tab, you can define the e-mail profile settings, and the e-mail  
address and folders from which the messages are forwarded to your phone. In  
addition, you can define whether the messages sent from your phone are saved on  
your corporate mail server.  
3
When the configuration is complete, click Exit.  
If you want to change the phone to which the e-mail messages are forwarded, connect the new  
phone, then click Connect....  
Remote address lookup  
If you are using BlackBerry Enterprise Server and your e-mail account supports the remote  
address lookup service (RAL), you can access Exchange and Domino servers to retrieve  
corporate e-mail addresses. You can send e-mail messages to the found addresses, or save  
all the details as a contact entry to the phonebook.  
1
When you are writing an e-mail and entering e-mail addresses in the To field, select  
Options > Address lookup.  
You can access RAL from the To, Cc, and Bcc fields. You can also access RAL by selecting  
Menu > Messages > BlackBerry > Address lookup. The phone displays the results of  
the previous lookup. The results are cleared when the phone is powered off.  
2
3
To perform a new lookup, select Lookup or Options > New lookup.  
Enter the search criteria for the lookup.  
The phone performs the lookup and lists the found matches.  
Select the name you want, and press Add.  
4
If you cannot see the name you want, select Options > Next results to see the next  
set of results.  
To save the details of the found e-mail address to the phonebook when you are looking at  
the found matches, select Options > Save contact info.  
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• BLACKBERRY WEB CLIENT  
Contact your network operator for information on the availability and subscription to the  
service and to check the compatibility of your e-mail account.  
Set up connectivity  
To set up the connectivity to BlackBerry Web Client, you need the IMEI number of the phone  
and the BlackBerry Personal Identification Number (PIN).  
To find those numbers in your phone:  
1
2
Select Menu > Messages > Message settings > BlackBerry > Mailbox settings.  
Select IMEI number or Pager number.  
You will need to provide these numbers to your service provider. For providers with online  
setup, use the following steps:  
1
Using a compatible computer, log on to your network operator or service provider  
BlackBerry Web Client Web page  
2
In the appropriate place on the Web page, enter the IMEI number of the phone and the  
BlackBerry Personal Identification Number (PIN).  
Enable the device  
After subscribing to Blackberry and GPRS services through your service provider, you can  
perform the following steps:  
To turn on the connection when there are no settings currently in your phone:  
1
Select Menu > Messages > Message settings > BlackBerry > Connect for  
web setup.  
2
Select On to allow the connection to receive the settings.  
To turn on the connection when there are settings programmed into your phone:  
1
2
Select Menu > Messages > Message settings > BlackBerry > Activate mailbox.  
Select Yes to activate the mailbox.  
To stop receiving e-mails, set the mailbox to No.  
If the phone is roaming:  
1
Select Menu > Messages > Message settings > BlackBerry > Disable mailbox  
when abroad.  
2
Select No to enable the mailbox when roaming.  
If you start experiencing difficulty with e-mail messaging, do the following to request registration:  
1
2
Select Menu > Messages > Message settings > BlackBerry.  
Select Register now.  
When your registration request has been accepted, you will receive a confirming message.  
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• E-MAIL TOPICS  
Security tips  
If you receive confidential information through your e-mail, you may want to take security  
precautions. When e-mails are forwarded to your phone, they are stored in the phone's  
memory. To limit access to the e-mails, take the following steps:  
Keep the PIN code activated.  
Keep Security keyguard activated (see “The security keyguard” on page 99).  
For maximum safety, delete each e-mail message after reading it. Note that deleting the  
e-mail from the phone does not delete it from the e-mail server.  
If your phone is stolen or lost, contact your network operator if using the BlackBerry  
Enterprise Server, or your IT department if using the BlackBerry Web Client. Your network  
operator can disable BlackBerry connectivity for your phone and stop e-mail forwarding.  
Your IT department may be able to remotely delete all e-mails from phone memory and  
disable it from BlackBerry connectivity if the phone is switched on and within the GPRS  
coverage area.  
E-mail messages are resident on your phone. If the phone SIM card is removed and replaced  
with a new SIM card, e-mail messages may be readable using the new SIM card.  
Mailbox settings  
You can define the settings for messages using the BlackBerry Enterprise Server or BlackBerry  
Web Client with the following steps:  
Select Menu > Messages > Message settings > BlackBerry > Mailbox settings and  
select one of the following:  
Message alert tone. Select Off to turn the new message alert off or Default to set the  
phone to sound an alert according to the tone settings in the currently selected profile  
(for example, if the silent mode is selected, no alert is given).  
Save sent messages. Select Yes to store all the sent BlackBerry messages in the  
Sent items folder on your phone.  
Disable mailbox when roaming. Select Yes to disable the BlackBerry e-mail mailbox  
while you are outside your home network.  
To stop receiving e-mails, for example during a weekend or vacation, select Menu >  
Messages > Message settings > BlackBerry > Activate mailbox > No.  
Create and send messages  
You can create and send messages using the BlackBerry Enterprise Server or BlackBerry Web  
Client and the following steps. If using the BlackBerry Enterprise Server, refer to “Set personal  
preferences” on page 47 and using the Advanced tab.  
1
Select Menu > Messages > BlackBerry > Create message.  
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2
Enter e-mail addresses in the To field.  
To copy the message to others, select Options > Add Cc. Enter all Cc e-mail addresses  
in the Cc field, and press Options. To add Bcc addresses (if this capability has not been  
disabled by the network administrator), select Add Bcc. Enter all Bcc e-mail addresses.  
The Bcc recipients receive a "blind carbon copy" of the message. The other recipients  
cannot see the Bcc recipients. You can also use e-mail addresses stored in your phone’s  
phonebook. Refer to “Search for a contact” on page 56. When finished, press OK.  
3
4
Enter the subject for the e-mail, and press OK.  
Type the message, and press Send.  
Receive and reply to messages  
You can temporarily activate or deactivate the receiving and sending of e-mail by setting  
Activate mailbox to Yes or No.  
You can receive and reply to messages using the BlackBerry Enterprise Server or BlackBerry  
Web Client and the following steps:  
1
When the incoming message alert appears, press Show.  
If there is only one unread message, the message opens. If there is more than one  
unread message, Inbox is displayed, from which you can select a listed message.  
2
Scroll down to read the message, and the sender’s information at the bottom.  
A long message may be delivered in two parts. If the message is long, the phone  
displays the first part, then (more available: ) and the size of the remaining part. To  
request the remaining message, press More; then select the message again by pressing  
Back > Select. The remaining part will be received and merged with the previous part.  
3
4
5
6
While viewing a short message, and More is not displayed, select Reply or Options >  
Reply to all.  
While viewing a long message, and More is displayed, select Options >Reply or  
Options > Reply to all.  
Select Empty screenor Original textdepending on whether or not you want to include  
the sender’s text in your reply.  
Write the reply, and press Send.  
To view a summary of a message, scroll to the folder and message you want, and press and  
hold #. If the keyboard is open, press and hold Shift-#. The message summary contains the  
time and date of the message, the message size and the message subject.  
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Forward messages  
You can forward messages by using the following steps:  
1
2
While viewing a message, select Options > Forward.  
Enter the forwarding address.  
To copy the message to others, select Options > Add Cc. Enter all Cc e-mail addresses  
in the Cc field, and press Options. To add Bcc addresses (if this capability has not been  
disabled by the network administrator), select Add Bcc. Enter all Bcc e-mail addresses.  
When you have added addresses for all the recipients, press OK.  
3
Edit the message, if necessary, and press Send.  
Delete messages  
When you delete BlackBerry e-mail messages using your phone, the messages are deleted  
from the phone, not from the e-mail server.  
You can delete messages from your phone by using the following steps:  
1
2
Select Menu > Messages > BlackBerry.  
Open the folder, highlight the message you want to delete, and select Options >  
Delete message.  
To delete all the messages in a folder, select Menu > Messages > BlackBerry >  
Delete messages. Select the folder and confirm the deletion.  
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Call log  
11 Call log  
The phone records the phone numbers for missed, received and dialed  
calls, and the approximate length of the calls.  
The phone records missed and received calls only if the network supports these functions.  
The phone must also be switched on and within the network service area.  
When you select Options in the Missed calls, Received calls, and Dialed numbers menu,  
you can view the date and the time of the call, edit or delete the phone number from the  
list, save the number in Contacts, or send a message to the number.  
• RECENT CALL LISTS  
Select Menu > Call log and one of the following options:  
Missed calls—to view the list of the last 20 phone numbers from which somebody has tried  
to call you (network service). The number in front of the name or phone number indicates  
the number of call attempts from that caller.  
When a note about missed calls is displayed, select List to access the list of phone numbers.  
Scroll to the number you would like to call back, and press the Talk key.  
Received calls—to view the list of the last 20 phone numbers from which you have most  
recently accepted calls (network service).  
Dialed numbers—to view the list of the last 20 phone numbers that you have most recently  
called or attempted to call. See also “Last number redial” on page 20.  
Delete recent call lists—to delete the recent calls lists. Select whether you want to delete  
all the phone numbers in the recent calls lists, or only the numbers in the missed calls,  
received calls or dialed numbers lists. You cannot undo the operation.  
• TIMERS AND COUNTERS  
Timers and counters maintain useful information about phone activity.  
Note: The actual invoice for calls and services from your service provider may vary,  
depending upon network features, rounding-off for billing, taxes, etc.  
Select Menu > Call log > Timers and counters, and one of the following options:  
Call timers—scroll to view the approximate duration of your incoming and outgoing calls  
in hours, minutes, and seconds. The security code is required to clear the timers. If you have  
two phone lines available (network service), each phone line has its own call duration  
timers. The timers of the selected line are displayed.  
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GPRS data counter—scroll to check the size of data that was sent or received in bytes, sent  
and received data in total, and to clear the counters. The security code is required to clear  
the counters.  
GPRS connection timer—scroll to check the duration of the last GPRS connection or the  
total GPRS connection time. You can also clear the timers. The security code is required to  
clear the timers.  
Note: Timers and counters may be reset if you have your phone repaired.  
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Contacts  
12 Contacts  
You can save names and phone numbers (contacts) in both the phone  
memory and in the SIM card memory.  
You may save up to 500 names with numbers and text notes for each name in the phone  
memory. You can also save an image for a certain number of names. The number of names  
that can be saved depends on both the length of the names, and the number and length of  
the phone numbers and text items.  
The phone supports SIM cards that can save up to 250 names and phone numbers. Names  
and numbers that are saved in the SIM card memory are indicated by  
.
• SETTINGS  
Select Menu > Contacts > Settings and one of the following options:  
Memory in use—to select the memory, either SIM card or phone, that you want to use for  
your contacts. To recall names and numbers from both memories for contacts, select Phone  
and SIM. In this case, the names and numbers will be saved in the phone memory.  
Contacts view—to select how the names, numbers, and images in contacts are displayed.  
Memory status—to view how much free memory is available for both memories for contacts.  
• ADD CONTACTS  
Names and numbers will be saved in the memory in use.  
1
2
3
4
Select Menu > Contacts > Add contact.  
Key in the name, and select OK.  
Key in the phone number, and select OK.  
When the name and number have been saved, select Done.  
Note: To quick save in the standby mode, key in the phone number, and select  
Save. Key in the name, select OK > Done.  
Save multiple numbers and text items  
You can save different types of phone numbers and short text items for each name in the  
phone memory that is allocated for contacts.  
The first number saved is automatically set as the default number, and it is indicated by a  
frame around the number type icon, for example,  
. When you select a name from contacts,  
the default number is used unless you select another number.  
1
Make sure that the memory in use is either Phone or Phone and SIM.  
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2
To access the list of names and phone numbers, move the joystick down in the  
standby mode.  
3
4
Select the desired name, and select Details > Options > Add number or Add detail.  
To add a number or detail, select one of the number types or text types, respectively.  
For the User ID, select Search to search for an ID by a mobile phone number or an  
e-mail address in the server of the network operator or service provider if you have  
connected to the presence service. If only one ID is found, it is automatically saved.  
Otherwise, to save an ID, select Options > Save.  
To key in the ID, select Enter ID manually. Key in the ID, and select OK to save it.  
To change the number or text type, select Change type in the options list.  
To set the selected number as the default number, select Set as default.  
5
6
Key in the number or text item, and select OK to save it.  
Select Back > Exit to return to the standby mode.  
Add an image to a name or number  
You can add an image to a name or number saved in the phone memory. The image must  
be one of the supported formats (JPEG, GIF, WBMP, BMP, PNG, and OTA-BMP).  
Move the joystick down in the standby mode, scroll to the name (and number), and select  
Details > Options > Add image. The phone opens the list of folders in the Gallery. Scroll  
to the desired image, and select Options > Save to contacts.  
• SEARCH FOR A CONTACT  
1
2
Select Menu > Contacts > Find, or scroll down in the standby mode.  
Key in the first characters of the name for which you are searching in the pop-up window.  
Scroll up or down through the names in the list, and right or left to move the cursor in  
the pop-up window.  
3
4
Scroll to the desired contact, and select Details.  
Scroll to view the details of the selected contact.  
Depending on the Contacts view setting in “Settings” on page 55, the subscribed contacts  
are shown differently. Either only the availability icon or the availability icon, personal  
logo, and the status message are shown.  
5
Select Details to view all dynamic information.  
To view the status message in full, select Details, and press and hold * at the dynamic  
contact while scrolling through the contact names.  
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Contacts  
• DELETE CONTACTS  
Select Menu > Contacts > Delete to delete a contact and the details attached to it.  
To delete names and numbers one by one, select One by one, and scroll to the name  
(and number) that you want to delete. Select Delete > Yes.  
To delete contacts all at once, select Delete all, scroll to one of the memory locations  
(Phone or SIM card), and select Delete. Select Yes. Confirm the deletion using the  
security code.  
• EDIT OR DELETE DETAILS IN CONTACTS  
Move the joystick down in the standby mode, scroll to the contact that you want to edit or  
delete, and select Details. Scroll to the name, number, text item, or image that you want to  
edit or delete, and select Options.  
To edit a name, number, or text item or to change an image, select Edit name, Edit  
number, Edit detail, or Change image. (You cannot edit or delete an ID when it is on  
the IM contacts or in the Subscribed names list.)  
To delete a number or text item, select Delete number or Delete detail.  
To delete an image which is attached to the contact, select Delete image. Deleting an  
image from contacts does not delete it from Gallery.  
• COPY CONTACTS  
You can copy names and phone numbers from the phone memory to your SIM card memory  
and vice versa. Any text items saved in the phone memory, such as e-mail addresses, will  
not be copied to the SIM card.  
1
Select Menu > Contacts > Copy > From phone to SIM card or From SIM card  
to phone.  
2
Select One by one, All, or Primary numbers.  
Primary numbers is shown if you copy from the phone to the SIM card. Only the  
primary numbers will be copied.  
3
To keep or delete the original names and numbers, select Keep original or Move original.  
• SEND AND RECEIVE BUSINESS CARDS  
You can send and receive a person’s contact information from a compatible device as a  
business card.  
When you have received a business card, select Show > Save to save the business card in  
the phone memory. To discard the business card, select Exit > OK.  
To send a business card, search for the name and phone number you want to send  
from contacts:  
1
2
Select Details > Options > Send bus. card.  
Select Via infrared, Via text message (network service), or Via Bluetooth.  
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• SPEED DIALING  
To assign a number to a speed dialing key, use the following steps:  
1
Select Menu > Contacts > 1-touch dialing, and scroll to the desired speed dialing  
key number.  
2
Select Assign.  
If a number has already been assigned to the key, select Options > Change.  
Select Find, the name, and the number you want to assign.  
If the 1-touch dialing function is off, the phone gives you the option to activate it.  
3
To make a call using the speed dialing keys, see “Speed dial a phone number” on page 21.  
• VOICE DIALING  
You can make a phone call by saying a voice tag that has been added to a phone number.  
Any spoken word or words, such as a person’s name, can be a voice tag. You can add up to  
10 voice tags.  
Note: Using voice tags may be difficult in a noisy environment or during an  
emergency, so you should not rely solely upon voice dialing in all circumstances.  
Before using voice dialing, review the following information:  
Voice tags are not language dependent. They are dependent on the speaker's voice.  
Voice tags are sensitive to background noise. Record them, and make calls in a  
quiet environment.  
When recording a voice tag or making a call by saying a voice tag, hold the phone in  
the normal position near to your ear.  
Very short names are not accepted. Use long names, and avoid similar names for  
different numbers.  
Note: You must say the name exactly as you said it when you recorded it. This may  
be difficult in, for example, a noisy environment or during an emergency, so you  
should not rely solely upon voice dialing in all circumstances.  
Add and manage voice tags  
Before you begin, make sure you have the contact names you intend to save with voice tags  
set up in the phone memory. You can also add voice tags to the names in the SIM card, but  
if you replace your SIM card with a new one, you first need to delete the old voice tags  
before you can add new ones. Voice tags use shared memory. For more information, see  
“Shared memory” on page 4.  
1
2
3
In the standby mode, select Menu > Contacts.  
Scroll to the desired contact, and select Details > Options > Add voice tag.  
Select Start, and clearly say the words you want to record as a voice tag.  
After recording, the phone plays the recorded tag.  
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Contacts  
4
When the voice tag has been successfully saved, Voice tag saved is displayed, a beep  
sounds, and a symbol  
appears after the phone number with a voice tag.  
To check the voice tags, select Menu > Contacts > Voice tags. Scroll to the contact, select  
Options and the function you want.  
Make a call using a voice tag  
If the phone has an application using the GPRS connection that is sending or receiving data,  
end the application to make a call by using voice dialing.  
1
2
In the standby mode, press the Right selection key, or press and hold Names.  
A short tone is heard, and Speak now is displayed.  
Say the voice tag clearly.  
The phone plays the recognized voice tag and dials the phone number of the voice tag  
after 1.5 seconds.  
If you are using a compatible headset, press and hold the headset key to start the voice dialing.  
Info numbers and service numbers  
Your service provider may have included information numbers or service on your SIM card.  
Select Menu > Contacts > Info numbers or Service numbers. Scroll through a category to  
an information number or to a service number, and press the Talk key to call the number.  
• SAVE NUMBERS ON THE SIM CARD  
The phone numbers assigned to your SIM card are saved in My numbers if this is allowed  
by the card. To view the numbers select Menu > Contacts > My numbers. Scroll to the  
desired name or number, and select View.  
• CALLER GROUPS  
You can arrange the names and phone numbers saved in Contacts into caller groups. For  
each caller group, you can select a ringing tone and a logo that is shown on the display  
when you receive a call from a phone number in the group. To set the phone to ring only  
upon calls from phone numbers belonging to a selected caller group, see Alert for in “Tone  
settings” on page 60.  
Select Menu > Contacts > Caller groups and the desired caller group. You can  
select from the following functions: Rename group, Group name, Group ringing tone,  
Group logo, and Group members.  
If you select Group members, select Add, to add a name to the group, if there are no names  
in the group. Otherwise, select Options > Add contact.  
To remove a name from a caller group, scroll to the desired name, and select Remove.  
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13 Settings  
• PROFILES  
Your phone has a group of profiles that allow you to personalize the tone settings of your  
phone and to activate a profile for different events and environments. Available profiles are  
Normal, Silent, Meeting, Outdoor, My profile 1 and My profile 2.  
Select Menu > Settings > Profiles, a profile, and from the following options:  
To activate the selected profile, select Activate.  
To activate the profile for a certain amount of time up to 24 hours, select Timed, and set the end  
time. When the timed profile expires, the previous profile that was not timed, becomes active.  
To personalize the profile, select Customize. Select the setting that you want to change, and  
make the changes. The settings can also be changed in the Tone settings menu, see “Tone  
settings” on page 60.  
To rename a profile, select Customize > Profile Name. The Normal profile cannot be renamed.  
To quickly change the profile in the standby mode, press the Power key, scroll to the profile  
that you want to activate, and press Select.  
• TONE SETTINGS  
You can find the same settings in the Profiles menu. The settings you choose also update  
the active profile.  
Select Menu > Settings > Tone settings and from the following options:  
Ringing options—to select how the phone notifies you of an incoming voice call.  
Ringing tone—to select a tone for incoming voice calls. To select ringing tones that have  
been saved in the Gallery, select Open gallery from the ringing tone list.  
Ringing volume—to set the tone level for incoming voice calls and incoming messages.  
Note: If you download a ringing tone or receive one using OTA, you can save it in  
the Gallery.  
Vibrating alert—to set the phone to vibrate for incoming voice calls and incoming messages.  
The vibrating alert does not work when the phone is connected to a charger, a desktop stand,  
or a car kit.  
Instant message alert tone—to set the alert tone for incoming messages.  
Keypad tones—to adjust the tone level of keypad.  
Warning tones—to set the phone to sound tones, for example, when the battery is running  
low on charge.  
Alert for—to set the phone to ring only on calls from phone numbers that belong to a  
selected caller group. Scroll to the caller group that you want or All calls, and select Mark.  
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Settings  
• DISPLAY SETTINGS  
Select Menu > Settings > Display settings and one of the following options:  
Wallpaper—to set the phone to display a background image, known as wallpaper, when the  
phone is in the standby mode. Some images are provided in the Gallery menu. You can also  
receive images, for example, through a multimedia message or use PC Suite to transfer them  
from your PC, and save them in Gallery. Your phone supports JPEG, GIF, WBMP, BMP, PNG,  
and OTA-BMP formats, but not necessarily all variations of these formats.  
Select image to open an image folder. Scroll to the desired image you want to set as  
wallpaper, and select Options > Set as wallpaper.  
On or Off to activate or deactivate the wallpaper. (The wallpaper is not displayed when  
the phone activates the screen saver.)  
Color schemes—to change the color of some display components, such as icons and signal bars.  
Menu view—to select how the main menu items are displayed on the phone. Select List or Grid.  
Operator logo—to set the phone to show or hide the network operator logo. If you have not  
saved any network operator logos, the Operator logo menu is dimmed. The operator logo  
is not displayed when the phone activates the screen saver.  
Screen saver timeout—to select the timeout after which the screen saver will be activated.  
The length of the timeout can vary from 5 seconds to 60 minutes.  
The digital clock screen saver is used to save power in the standby mode. It is activated  
when the phone has not been used for a certain length of time while the keyboard is closed.  
To deactivate the screen saver, press any key, or open the keyboard. The screen saver is also  
deactivated when the phone is out of the network coverage area. The screen saver overrides  
graphics and text information shown on the display when the phone is in the standby mode.  
Display contrast—to change the brightness level of the phone display. Move the joystick to  
the left to decrease and to the right to increase the brightness level, and select OK to accept it.  
• TIME AND DATE  
Select Menu > Settings > Time and date settings and one of the following options:  
Clock > Show clock or Hide clock—to show or hide the time on the top right of the display  
in the standby mode. Select Set the time to adjust the clock to the correct time, and Time  
format to select 12-hour or 24-hour time format.  
The clock is also used for functions such as Messages, Call log, Alarm clock, timed Profiles,  
Calendar, Notes, and screen saver.  
Note: If the battery is removed from the phone for an extended time, you may need  
to reset the time.  
Date > Show date or Hide date—to show or hide the date on the display in the standby  
mode. Select Set the date to adjust the date. You can also select the date format.  
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Auto-update of date & time (network service)—to set the phone to automatically update  
the time and date according to the current time zone, select On. To set the phone to ask for  
confirmation before the update, select Confirm first.  
The automatic update of date and time does not change the time you have set for the alarm  
clock, calendar or the alarm notes. They are in local time. Updating may cause some alarms  
that you have set to expire.  
• PERSONAL SHORTCUTS  
You can select the function for the Right selection key displayed in the standby mode.  
You have also a list of phone functions which can be activated by saying a voice tag. Up to  
five voice tags for the voice commands can be added.  
Select Menu > Settings > Personal shortcuts and from the following options:  
Right selection key—to view the list of available functions for the Right selection key.  
Scroll to the function that you want and select it.  
Voice commands—to add a command. Select the command folder you want, scroll to the  
command to which you want to add a voice tag. Select Options > Add command. If the  
command already has a voice tag,  
“Voice dialing” on page 58.  
is shown. To add and activate a voice command, see  
During a call or while an application using the EGPRS connection sends or receives data,  
you cannot activate or add a voice command.  
• BLUETOOTH TECHNOLOGY  
The phone supports Bluetooth wireless technology that allows you to connect the phone to  
a compatible Bluetooth device within 32 feet (10 meters). The Bluetooth connection can be  
subject to interference from obstructions such as walls or other electronic devices.  
Bluetooth connections and IR connections cannot be active at the same time.  
Note: There may be restrictions on using Bluetooth devices in some locations.  
The Nokia 6820i phone is designed to be compliant with and adapt to Bluetooth Specification  
1.1. Compatibility between the phone and other products with Bluetooth wireless technology  
depends also on the profiles and protocols used by the devices. The current profiles supported  
by the Nokia 6820i phone are:  
SIM access profile  
OPP (object push profile) as a client and server  
FTP (file transfer profile) as a server  
DUN (dial-up networking profile) as a gateway  
HSP (headset profile)  
HFP (hands-free profile) as an audio gateway  
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SDP (service discovery profile)  
GAP (generic access profile)  
SPP (serial port profile) with the PC connectivity software  
GOEP (generic access exchange profile)  
When a profile is active, the profile is shown on the phone display, such as Remote SIM, to  
indicate that the phone is disconnected from the GSM network, thereby deactivating all  
phone functions.  
For compatibility between your phone and another Bluetooth device, consult the manufacturer  
of the device. In some locations, there may be restrictions on using Bluetooth devices. Check  
with your local authorities.  
Note: Using Bluetooth features, or allowing them to run in the background while using  
other features, increases the demand on battery power and reduces the battery life.  
Set up a connection  
When you activate the Bluetooth application for the first time, you are asked to provide a  
Bluetooth name for your phone. This is the name that will be seen by other Bluetooth users.  
Use the following steps to activate your Bluetooth connection.  
1
Select Menu > Settings > Connectivity > Bluetooth > On.  
The active Bluetooth connection is indicated by  
at the top of the display.  
Note: If you do not plan to use the Bluetooth feature for an extended time  
period, deactivate it to save power.  
2
3
4
Select Search for audio enhancements to search for compatible Bluetooth devices.  
Select the device that you want to connect to the phone.  
Enter the Bluetooth passcode (must consist of numbers only) of the device to associate  
(or pair) and connect the device. (You only need to give this passcode when you connect  
to the device for the first time.)  
Set up name and visibility  
Select Menu > Settings > Connectivity > Bluetooth > Bluetooth settings to define how  
your phone appears to other Bluetooth devices. Select from the following options:  
My phone's visibility and Shown to all—to show the phone to all other Bluetooth devices.  
My phone's visibility and Hidden—to show the phone only to the paired devices.  
My phone's name—to change the Bluetooth device name for your phone.  
Start a connection  
Select Menu > Settings > Connectivity > Bluetooth and from the following options:  
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Active device—to check which Bluetooth connection is currently active. To close the  
connection to the selected device, select Disconnect.  
Paired devices—to view a list of Bluetooth devices that are currently paired with the phone.  
Scroll to the desired device. To delete the pairing to the device, select Delete.  
Select Options—to access some of the following functions. (This list may change depending  
on the status of the device and the Bluetooth connection.)  
Connect—to connect to the selected device.  
Assign short name—to give a nickname (visible to you only) to the selected device.  
Request conn. authorization—to set up authorization. Select No to allow the phone to  
connect automatically. Select Yes if you want the phone to prompt you first.  
• INFRARED  
The phone has an IR port that you can use for connecting your phone to another IrDA  
compliant device. You can send or receive data such as business cards and calendar notes  
to or from a compatible phone or data device, such as a computer. Bluetooth connections  
and IR connections cannot be active at the same time.  
Do not point the IR (infrared) beam at anyone's eye or allow it to interfere with other IR  
devices. This device is a Class 1 laser product.  
Send and receive data  
Ensure that the IR ports of the sending and receiving devices are pointing at each other  
and that there are no obstructions between the devices.  
To activate the IR port of your phone, select Menu > Settings > Connectivity > Infrared.  
The user of the sending phone selects the desired IR function to start data transfer.  
If the data transfer is not started within 2 minutes after the activation of the IR port, the  
connection is cancelled and has to be started again.  
Connection icon  
When  
blinks continuously, the IR connection has been activated and your phone is  
ready to send or receive data using its IR port.  
The IR connection deactivates automatically.  
• EGPRS  
GPRS (general packet radio service) is a network service that allows mobile phones to be  
used for sending and receiving data over an IP-based network. GPRS is a data bearer that  
enables wireless access to data networks, such as the Internet.  
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EGPRS (enhanced GPRS), also known as EDGE (enhanced data rates for global evolution) is  
similar to GPRS but the connection is faster. For more information on availability of EGPRS  
and data transfer speed, contact your service provider.  
Note: The Nokia 6820i phone is 3GPP GSM Release 99 terminal supporting EGPRS  
service. It is also designed to support Release 97 GPRS networks. However, proper  
functionality in all Release 97 GPRS networks cannot be guaranteed. For more  
information, contact your service provider.  
The applications that may use EGPRS are multimedia, IM and text messaging, browsing  
sessions, e-mail, remote SyncML, Java application downloading and the PC dial-up (such as  
Internet and e-mail).  
To use EGPRS technology, you must first do the following:  
Contact your service provider for availability and subscription to the EGPRS service.  
Save the EGPRS settings for each of the applications used over EGPRS.  
For information on pricing, contact your service provider.  
Note: When you select GPRS as a data bearer, the phone uses EGPRS instead of GPRS,  
if this is available in the network. You cannot select between EGPRS and GPRS but for  
some applications you may be able to select either GPRS or GSM data (CSD).  
EGPRS connection  
Your phone supports three simultaneous EGPRS connections. You can browse XHTML pages,  
receive multimedia messages and maintain a PC dial-up connection, all at the same time.  
Select Menu > Settings > Connectivity > GPRS > GPRS connection.  
Select Always online to set the phone to automatically register to an EGPRS network when  
you switch the phone on. When the GPRS connection is established, the icon  
on the top left of the display.  
appears  
When you start an application using EGPRS, the connection between the phone and the  
network is established, and data transfer is possible. When you end the application, the  
EGPRS connection is ended but the registration with the EGPRS network remains.  
If you receive a call or a text message, or make a call during a GPRS connection, the icon  
appears on the top right of the display to indicate that the EGPRS connection has been  
suspended (on hold).  
The GPRS and EGPRS connections are indicated by the same icons.  
If you select When needed, the EGPRS registration and connection are established when  
required by an application using GPRS and closed when you end the application.  
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Modem settings  
You can connect the phone to a compatible PC using IR, Bluetooth, or a data cable connection  
and use the phone as a modem to enable EGPRS connectivity from the PC.  
Select Menu > Settings > Connectivity > GPRS > GPRS modem settings. Select Active  
access point to activate the desired access point. Select Edit active access point to change  
the access point settings.  
Select Alias for access point. Key in the name that you would like for the activated  
access point, and select OK.  
Select GPRS access point. Key in the access point name (APN) to establish a connection  
to an EGPRS network. Contact your service provider for the APN.  
You can also set the EGPRS dial-up service settings (APN) on your PC using the Nokia  
Modem Options software. See “PC Suite” on page 95. If you have set the settings on both  
your PC and on your phone, the settings for the PC are used.  
• CALL SETTINGS  
Select Menu > Settings > More settings > Call settings and from the following options:  
Call forwarding (network service)—to direct your incoming calls to an alternate location,  
such as your voice mailbox number. Forwarding options that are not supported by your SIM  
card or your service provider may not be shown. Contact your service provider for details.  
For example, select Call forwarding to forward your voice calls when your number is busy  
or when you reject an incoming call.  
To turn on call forwarding, select Call forwarding, select a menu option, and choose  
Activate. To turn call forwarding off, select Cancel. To check whether call forwarding is  
activated or not, select Check status.  
To see the call forwarding icons in the standby mode, see “Standby mode icons” on page 17.  
Anykey answer > On—to answer an incoming call by briefly pressing any key, except the  
Power key, Left selection key, Right selection key, and End key.  
Automatic redial > On—to set up your phone to make a maximum of 10 attempts to  
connect a call after an unsuccessful call attempt.  
1-touch dialing > On—to turn on speed dialing.  
Call waiting > Activate—to set up the phone to notify you of an incoming call while you  
have a call in progress. See “Call waiting” on page 21. This feature requires supporting  
network services.  
Summary after call > On—to set the phone up to briefly display the duration and cost of  
the call when it terminates. This feature requires supporting network services.  
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Settings  
Send my caller ID > Yes—to set your phone up to display your phone number to the person  
you are calling. Select Set by network and the setting agreed upon with your service  
provider is used. This feature requires supporting network services.  
Line for outgoing calls—to select the phone line 1 or 2 for making calls. For example, you  
can use line 1 for personal calls and line 2 for business calls. For more information on  
availability, contact your service provider.  
If you select Line 2 and have not subscribed to this network service, you will not be able to  
make calls. However, calls on both lines can be answered regardless of the selected line.  
If supported by your SIM card, you can prevent the line selection by selecting the Lock option.  
Note: In the standby mode, you can switch from one line to the other by pressing  
and holding *.  
• PHONE SETTINGS  
Select Menu > Settings > More settings > Phone settings and from the  
following options:  
Phone language—to set the language for the display text. If Automatic is selected, the  
phone selects the language according to the information on the SIM card.  
Memory status—to view the amount of free, used, and total amount of memory for each  
function. You may also find memory information in the menus of some functions, for example,  
in the Applications menu.  
Security keyguard—to lock the keypad of the phone with a security code. For more information,  
see “Security code” on page 69.  
Key in the security code, and select OK.  
To set the security keyguard, select On. The keypad lock remains active if you open  
the keyboard.  
To activate the security keyguard, select Menu, and press * within 1.5 seconds (when  
the keyboard is closed). To deactivate the keyguard when the keyboard is open, select  
Unlock > OK; then key in the security code. If the keyboard is closed, select Unlock,  
and press * within 1.5 seconds. Then key in the security code.  
Note: If you receive a Bluetooth connection request from another device while  
the security keyguard is activated, you must deactivate the keyguard before  
you can accept the connection.  
When the keypad is locked,  
the security keyguard, it does not protect your phone data from PC Suite access.  
appears on top of the display. If you have activated  
Cell info display > On—to set the phone to indicate when it is used in a cellular network  
that is based on microcellular network (MCN) technology.  
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Welcome note—to customize the welcome note. Key in the note that you would like to be  
shown briefly when the phone is switched on and select Save.  
Operator selection > Automatic—to set up the phone to automatically select one of the  
cellular networks available in your area.  
If you select Manual, you can select a network that has a roaming agreement with your  
service provider. If No network access is displayed, you must select another network. The  
phone stays in manual mode until the automatic mode is selected or another SIM card is  
inserted into the phone.  
Confirm SIM service actions—to receive confirmation messages when SIM services are  
being used. For more information, see “SIM services” on page 94.  
Help text activation—to set the phone to show the help topics.  
Start-up tone—to set the phone to play a start-up tone when it is switched on.  
• ENHANCEMENT SETTINGS  
The enhancement settings menu is only shown if the phone is or has been connected to  
some mobile enhancements (accessories), such as a charger or hands-free unit.  
Select Menu > Settings > More Settings > Enhancement settings. Then select an  
appropriate enhancement from a list, if the corresponding enhancement is or has been  
connected to the phone. You can select the following options:  
Default profile—to automatically activate the desired profile when you connect to the  
selected enhancement. You can select another profile while the enhancement is connected.  
Automatic answer—to set the phone to automatically answer an incoming call after  
5 seconds. If the Incoming call alert is set to Beep once or Off, automatic answer will not  
be used.  
Lights—to set the lights permanently to On. Select Automatic to set the lights on for  
15 seconds after a keypress. The Lights option is available only when Handsfree is selected.  
When the phone is connected to the full car kit, select Ignition detector and On to  
automatically switch off the phone approximately 20 seconds after you have switched  
off the ignition.  
For the loopset, select Use Loopset.  
For Text phone, select Use text phone > Yes to use the text phone settings instead of  
headset or loopset settings.  
• SECURITY SETTINGS  
To work with security settings, select Menu > Settings > More settings > Security settings  
and the setting you want to modify.  
Note: When security features that restrict calls are in use (call restricting, closed  
user group, and fixed dialing), calls may be possible to certain emergency numbers  
in some networks.  
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Settings  
PIN code request  
Select PIN code request to set the phone to ask for your PIN code every time the phone is  
switched on. Some SIM cards do not allow the PIN code request to be turned off.  
Call restrictions  
Select Call restrictions to restrict incoming calls to, and outgoing calls from, your phone.  
Network service and a password are required.  
Fixed dialing  
Select Fixed dialing to restrict your outgoing calls and text messages to selected phone  
numbers if this function is supported by your SIM card. The PIN2 code is required.  
When the fixed dialing is on, GPRS connections are not possible except while sending text  
messages over a GPRS connection. In this case, the recipient’s phone number and the message  
center number must be included in the fixed dialing list.  
Closed user group  
Closed user group is a network service that specifies the group of people whom you can  
call and who can call you. For more information, contact your service provider.  
Security level  
Security level instructs the phone to ask for the security code whenever a new SIM card is  
inserted into the phone.  
Memory  
Select Memory to set the phone to request the security code when the SIM card memory  
is selected.  
Access codes  
Select Access codes to change the security code, PIN code, PIN2 code or restriction password.  
Codes can only include numbers from 0 to 9. Refer to the following items when changing  
access codes.  
SECURITY CODE  
The security code is 5 to 10 digits and protects your phone against unauthorized use. The  
preset code is 12345. When you have changed the code, keep the new code secret and in a  
safe place separate from your phone. To change the code, and to set the phone to request  
it, see “Security settings” on page 68.  
If you key in an incorrect security code five times in succession, the phone may display Code  
error. Wait for 5 minutes and key in the code again.  
PIN AND PIN2 CODES  
The PIN code is 4 to 8 digits and protects your SIM card against unauthorized use. The PIN  
code is usually supplied with the SIM card. To set the phone to request the PIN code each  
time the phone is switched on, see “Security settings” on page 68.  
The PIN2 code may be supplied with the SIM card and is required to access some functions.  
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MODULE PIN  
The module PIN code is 4 to 8 digits and is required to access the information in the security  
module. See “Security module” on page 93. The module PIN is supplied with the SIM card if  
the SIM card has a security module in it.  
SIGNING PIN  
The signing PIN is 4 to 8 digits and is required for the digital signature. See “Digital signature”  
on page 93. The signing PIN is supplied with the SIM card if the SIM card has a security  
module in it.  
PUK AND PUK2 CODES  
The PUK and PUK2 codes are 8 digits. The PUK (personal unblocking key) code is required to  
change a blocked PIN code. The PUK2 code is required to change a blocked PIN2 code.  
If the codes are not supplied with the SIM card, contact your service provider.  
If you key in an incorrect PIN code three times in succession, the phone may display PIN  
blocked or PIN code blocked and ask you to key in the PUK code.  
RESTRICTION PASSWORD  
The restriction password is 4 digits and is required when using the Call restriction service.  
You can obtain the password from your service provider.  
WALLET CODE  
The wallet code is 4 to 10 digits and is required to access the wallet services. If you key in  
an incorrect wallet code several times, the wallet application is blocked for 5 minutes. For  
further information, see “Wallet” on page 78.  
• RESTORE FACTORY SETTINGS  
To reset the menu settings to their original values, select Menu > Settings >  
Restore factory settings. Key in the security code and select OK.  
Note: The data you have keyed in or downloaded, for example, the names and  
phone numbers saved in contacts, are not deleted.  
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Gallery  
14 Gallery  
In the Gallery menu you can manage images, photos, recordings, tones  
and video clips.  
Your phone supports usage rights system to protect acquired content. A piece of content,  
like ringing tone, can be protected and associated with certain usage rules, such as number  
of usage times and a certain usage period. The rules are defined in the usage rights for the  
content which can be delivered either together with the content or independently  
depending on the service provider. You may be able to update these rights. Always check  
the delivery terms of any content and usage rights before acquiring them, as they may be  
subject to a fee.  
The Gallery uses shared memory. For more information, see “Shared memory” on page 4.  
1
Select Menu > Gallery.  
A list of folders is shown. Images, Video clips, Graphics, Tones, and Recordings are the  
original folders on the phone. You cannot delete, rename, or move the original folders  
on the phone. You can scroll to the desired folder, and select Open to view a list of files  
in the folder.  
2
From the list of folders select Options to access Details, Type of view, Sort, Add folder,  
Activation key list, and Gallery downloads.  
Type of view—to select how the folders are displayed.  
Gallery downloads—to download more images and tones. Select Graphic downloads,  
Tone downloads, or Graphic downloads. The list of available browser bookmarks is  
shown. Select More bookmarks to access the list of bookmarks in the Services menu.  
Select the appropriate bookmark to connect to the desired site. If the connection fails,  
you may not be able to access the page from the service whose connection settings are  
currently active. In this case, enter the Services menu and activate another set of  
service settings. Try again to connect to the site.  
For availability of different services, pricing and tariffs, contact your service provider.  
Download content only from the sources you trust.  
3
If you opened a folder, select the file you want to view, and select Open; or select  
Options to access Delete, Send, Edit image, Move, Rename, Set as wallpaper, Set as  
ring tone, Edit image, Details, Type of view, Sort, Delete all, View in sequence, Play,  
Zoom, Mute audio (Unmute audio), Set contrast. Select from the following options:  
Send—to send the selected file using MMS, a Bluetooth connection, or an IR connection.  
Delete all—to delete all the files in the selected folder.  
Edit image—to insert text, a frame or clip-art into the selected picture.  
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View in sequence—to view the files in the folder one by one.  
Play—to listen to or to view a sound or image file that is contained in the message.  
Zoom—to increase the size of the image that is contained in the message.  
Mute audio (Unmute audio)—to mute (unmute) the sound file.  
Set contrast—to adjust the contrast level of the image.  
Update rights—to update the usage rights of the selected file. The option is only shown  
if the rights update is supported by the file.  
Copyright protections may prevent some images, ringing tones, and other content from  
being copied, modified, transferred or forwarded.  
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Camera  
15 Camera  
You can take photos and record video clips with the built-in camera. The  
camera lens is on the back of the phone, and the display of the phone  
works as a viewfinder. The camera produces pictures in JPEG format and the video clips in  
H.263 (SubQCIF) format. You cannot use the camera when the keyboard is open.  
The camera includes a self-timer if you want to be included in the photo. The timer allows  
you 10 seconds before the camera takes the photo.  
If there is not enough memory to take a new photo or record a video clip, increase memory  
by deleting old photos or other files from Gallery. The camera uses shared memory. For more  
information, see “Shared memory” on page 4.  
Note: Obey all local laws governing the taking of pictures.  
• CAMERA SETTINGS  
Use this procedure to choose your camera settings.  
Select Menu > Camera > Settings and from the following settings:  
Image quality—to define how much the photo file will be compressed when saving the  
image. Select High, Normal, or Basic. The High setting provides the best image quality but  
takes more memory.  
Video clip length—to select the length for video clips recorded with the camera. Select  
Default if you intend to send the file as a multimedia message.  
Camera sounds—to set the shutter sound and the self-timer tone to On or Off.  
Default title—to define the prefix the camera should use to name the photo files.  
If you select Automatic, the camera uses the prefix Image with an incremental number  
(such as Image001, Image 002).  
If you select My title, you can key in a prefix for a series of photos, and the camera numbers  
the photo files for you. For example (PoolParty001, PoolParty002).  
• TAKE A PHOTO  
1
Select Menu > Camera and from the following:  
Standard photo—to take a basic photo using landscape orientation.  
Portrait photo—to take a photo using portrait orientation.  
Night mode—to take a photo when the lightning is dim.  
Note: To quickly access the camera in the standby mode (with standard photo  
view), move the joystick up.  
The image appears on the display, and you can use the display as a viewfinder.  
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3
Select Capture.  
The phone saves the photo in the Photos folder of the Gallery menu. The saved photo  
appears on the display.  
Select Back to take another photo, or select Options and select from the following:  
Zoom—to enlarge the view. Use the joystick to reposition the picture in the  
viewfinder window.  
Send—to send the photo using MMS, IR or Bluetooth technology.  
Attach to contact—to assign the photo to a contact.  
Rename—to change the name of the photo.  
Open Gallery—to view the folders in the Gallery menu.  
Set contrast—to adjust the contrast for the photo.  
Set as wallpaper—to save the photo as background wallpaper on your phone.  
Details—to see the name, size, resolution, date created, format, and copyright information.  
4
After taking a picture, to use other options, select Back > Options and from the  
following options:  
View previous—to view the previous photo.  
Open Gallery—to view the folders in the Gallery menu.  
Change mode—to change the type of photo or video.  
Self-timer—to take a photo using a delay.  
To use the self-timer, select Start. After the timeout period (approximately 10 seconds),  
the camera takes the photo and saves it in the Gallery menu. The self-timer makes a  
beeping sound when it is running.  
• RECORD A VIDEO CLIP  
Select Menu > Camera > Video > Record. The recording icon  
and the remaining  
recording time are shown at the top of the display.  
To stop the recording, select Stop, and the video clip is saved in the Video clips folder of  
the Gallery menu.  
To pause the recording, select Pause. To resume the recording, select Continue.  
Select Options to select, for example, an option to set the desired operation mode, mute or  
unmute the microphone, or access the Gallery.  
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Organizer  
16 Organizer  
• ALARM CLOCK  
The alarm clock uses the time format that has been set for the clock. The alarm clock works  
even when the phone is switched off.  
Select Menu > Organizer > Alarm clock.  
Select Alarm time, key in the alarm time, and select OK.  
To change the alarm time, select On.  
Select Alarm tone, and you can select a default alarm tone, personalize your alarm  
tone by selecting one from the ringing tone list or from the Gallery.  
When the alarm time expires, the phone sounds an alert tone, and flashes Alarm! along  
with the current time on the display. Select Stop to stop the alarm. If you let the alarm  
continue for a minute or if you select Snooze, the alarm will reactivate in about 10 minutes.  
If the alarm time is reached while the phone is switched off, the phone switches itself on  
and starts sounding the alarm tone. If you select Stop, the phone prompts you to activate  
the phone for calls by displaying Switch the phone on?. Select No to switch off the phone  
or Yes to make and receive calls.  
Note: Do not select Yes when wireless phone use is prohibited or when it may cause  
interference or danger.  
• CALENDAR  
The calendar helps you to keep track of reminders, calls that you need to make, meetings,  
and birthdays.  
The calendar uses shared memory. For more information, see “Shared memory” on page 4.  
1
2
Select Menu > Organizer > Calendar.  
Note: To quickly view the current Calendar month, scroll right in the  
standby mode.  
Scroll to the day that you want, and select View.  
The current day is indicated by a frame around the day. If there are any notes set for  
the day, the day is shown in bold type.  
3
4
To view a single note, scroll to the desired note, and select View.  
You can scroll to view the entire note.  
To perform other tasks, select Options and one of the following:  
Make a note—to create a note.  
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Delete, Edit, or Move options—to erase, change, or move a note.  
Go to date—to go directly to a new date.  
Send note—to send the note to a compatible phone calendar using IR, calendar, text  
message, MMS, or Bluetooth technology.  
Copy—to copy the note to another day.  
Settings—to set the date, time, date or time format, or the first day of the week. In the  
Auto-delete option you can set the phone to automatically delete old notes after a  
specified time. Repeated notes, like birthday notes, will not be deleted.  
Go to to-do list—to take a shortcut to the to-do list.  
Add a calendar note  
For information on keying in letters and numbers, see “Tips for writing text” on page 25.  
When you add a calendar note, you have the option to use an alarm. If you set the alarm,  
the phone will beep at the set time and display the note. When a call note icon  
is shown  
on the display, you can call a displayed number by pressing the Talk key. To stop the alarm  
and view the note, select View. Select Snooze to return the phone to the standby mode. To  
stop the alarm without viewing the note, select Exit.  
Select Menu > Organizer > Calendar, or scroll right in the standby mode to go to the  
monthly view. Scroll to the date that you want, and select View. Select Add Note if there  
are no notes for the day, or select Options > Make a note and one of the following:  
Calendar—Key in the note, and select Save; or select Options, search for the name in  
Contacts and select OK. Key in the location of the meeting, and select Save. Key in the start  
time for the meeting, select OK, key in the end time, and select OK. To set the alarm for the  
note, select With tone or Silent (no alarm tone), and set the alarm time.  
Call—Key in the phone number, and select Save. Key in the name, and select Save.  
(Instead of keying in the phone number, search for the name and number in Contacts). Key  
in the time for the call, and select OK. To set the alarm for the note, select With tone or  
Silent (no alarm tone), and set the alarm time.  
Birthday—Key in the name (or select Options, and search for it in Contacts), and select  
Save. Then key in the year of birth, and select OK. To set the alarm for the note, select With  
tone or Silent (no alarm tone), and set the alarm time.  
Note—Key in the note, and select Save. Key in the end day for the note, and select OK. To  
set the alarm for the note, select With tone or Silent (no alarm tone), and set the alarm time.  
Reminder—Key in the subject for the reminder, and select Save. To set the alarm for the  
note, select Alarm on, and set the alarm time.  
When you have set the alarm, the icon  
is displayed when you view the notes.  
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• TO-DO LIST  
In the to-do list, you can save notes for tasks that you have to do and manage the tasks in  
different ways.  
The to-do list uses shared memory. For more information, see “Shared memory” on page 4.  
Select Menu > Organizer > To-do list.  
To add a new note when the task list is empty, select Add note or Options and Add if  
you have saved tasks. Select Save and the priority for the note: High, Medium, or Low.  
The phone automatically sets the deadline without an alarm for the note. To change  
the deadline, view the note, and select the option for deadline.  
In the task list, you can select Options and an option to sort the tasks by priority or  
by deadline, send them to another phone, save them as a calendar note, or access  
the calendar.  
To view a task, scroll to the desired task on the list, and select View. To edit the  
displayed task, select Edit.  
• NOTES  
You can use Notes for writing and sending notes using IR, SMS, or MMS. Notes uses shared  
memory. For more information, see “Shared memory” on page 4.  
1
Select Menu > Organizer > Notes, or type a character when the messaging keyboard  
is open.  
The phone will ask you to set the date and time, if it has not already been set when you  
start to write a note.  
2
To add a new note, select Add note (if the list of notes is empty), or select Options >  
Make a note.  
3
4
5
To view a note, scroll to the desired note on the list, and select View.  
To edit the displayed note, select Edit.  
Key in the note, and select Save.  
If you select Options, you can select Insert time & date to add the current time and  
date to the note. If there is not enough space for time and date, the phone will ask you  
to delete the appropriate number of characters from your note.  
You can also send the note using IR, Bluetooth connection, MMS, or as a text message  
(SMS) to another compatible phone. If the note is too long to be sent as a text message,  
the phone prompts you to delete the appropriate number of characters from your note.  
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• WALLET  
You can use the wallet to pay for your purchases made from the browser. You can save your  
personal information, such as credit card numbers and addresses in the wallet, and use the  
data that are saved in the wallet during browsing. You can also save access codes to mobile  
services that request a user name and password.  
The data in the wallet is protected with a wallet code that you can define when you access  
the wallet for the first time. At Create wallet code, key in the code, and select OK to  
confirm it. At Verify wallet code, key in the code again, and select OK.  
To delete all the contents of the wallet and the wallet code, key in *#7370925538#  
(*#res wallet# in letters) in the standby mode. You also need the security code for the  
phone. See “Access codes” on page 69.  
Access the wallet  
Select Menu > Organizer > Wallet. Key in your wallet code, and select OK. Select from the  
following options:  
Wallet profiles—to create card combinations, for example, for different services. A wallet  
profile is helpful if the service asks you to fill in many data items. You can select the  
appropriate wallet profile instead of selecting different cards separately.  
Cards—to save personal card information. You can save payment card, loyalty card, and access  
card information, including information such as user name and password combinations for  
different services.  
Tickets—to save notifications of e-tickets that you have bought using your mobile service.  
To view the tickets, scroll to the desired ticket, and select View.  
Receipts—to save receipts for mobile purchases.  
Personal notes—to save all kinds of personal information that you want to protect by the  
wallet PIN code.  
Settings—to manage your wallet settings. For more information, see “Wallet settings” on  
page 80.  
Save card details  
1
2
Select Menu > Organizer > Wallet > Cards.  
Select one of the following card types to save the details:  
Payment card—for credit and debit cards.  
Loyalty card—for membership cards.  
Access card—for personal user names and passwords to online services.  
Address card—for basic contact information for home or office.  
User info card—for customized personal preferences for online services.  
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4
5
If there are no cards in the folder, select Add to create a new card.  
To view saved details of the card, scroll to the desired card, and select View.  
Fill in the fields for the details, and select Done.  
You can also receive card information to your phone over the air from a card issuer or service  
provider. You will be notified as to which category the card belongs. Save or discard the  
received card. You can view, but not edit the saved card. To receive card information over  
the air, contact the card issuer or service provider.  
Add personal notes  
You can save personal notes, including account numbers, passwords, codes, or notations.  
Access the wallet, and select Personal notes. To create a new personal note, select Add new.  
To view a note, scroll to the desired note on the list, and select View. To edit the displayed  
note, select Edit.  
When viewing a note, you can select Send via text msg, Copy to calendar, or Use detail.  
Create a wallet profile  
When you have saved your personal card details, you can combine them together to create  
a wallet profile. You can use the wallet profile to retrieve wallet data from different cards  
while browsing.  
1
2
3
Select Menu > Organizer > Wallet > Wallet profiles.  
To create a new wallet profile, select Add new.  
Fill in the following fields, and select Done.  
Some of the fields contain data that are selected from the wallet. You must save the  
data before you can create a wallet profile.  
Wallet profile name—enter a name for the profile.  
Select payment card next—select a card from the payment card list.  
Select loyalty card next—select a card from the loyalty card list.  
Select access card next—select a card from the access card list.  
Select user info card next—select a card from the user data card list.  
Select billing address next—select an address from the address card list.  
Select shipping address next—select an address from the address card list.  
Select receipt delivery address next—select an address from the address card list.  
Select receipt delivery method next—select the way to deliver the receipt: Receipt to  
phone number or Receipt to e-mail address.  
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Wallet settings  
Select Menu > Organizer > Wallet > Settings.  
Select Change code to change the wallet code.  
Select Phone ID to set the RFID code.  
Guidelines for wallet purchases  
To do your shopping, access the desired service site that supports the wallet. The service  
needs to support the Electronic Commerce Modeling Language specification. See “Connect  
to a service” on page 89.  
Choose the product that you want to buy, and carefully read the provided information  
before your purchase.  
Note: The text may not fit within a single screen. Therefore, make sure that you  
scroll through and read all of the text before your purchase.  
To pay for the items, the phone asks whether you want to use the wallet or not. The  
phone also asks for your wallet PIN code.  
Select the card with which you want to pay from the Payment cards list. Provided that  
the data form you receive from the service provider supports the Electronic Commerce  
Modeling Language specification, the phone automatically fills in the credit card  
information or the wallet profile from the wallet.  
When you approve the purchase, the information is forwarded.  
You may receive an acknowledgement or a digital receipt of the purchase.  
To close the wallet, select Close wallet. If you do not use the wallet for 5 minutes, it  
automatically closes.  
Note: If you have tried to access or have accessed confidential information requiring  
passwords (for example, your bank account), empty the cache of your phone after  
each use.  
• SYNCHRONIZATION  
Synchronization allows you to save your calendar and contacts data on a remote Internet  
server or on a compatible PC. If you have saved data on the remote Internet server, you can  
synchronize your phone by starting the synchronization from the phone. Synchronizing to  
the remote server is a network service. You can also synchronize your contact and calendar  
data to correspond with the data on your compatible PC by starting the synchronization  
from your PC. The contact data in your SIM card will not be synchronized.  
Note: Answering an incoming call during synchronization will end the synchronization  
process, and you will need to restart it.  
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From your phone  
Before synchronizing from your phone, you may need to do the following:  
Subscribe to a synchronization service. For more information on availability and the  
synchronization service settings, contact your service provider.  
Retrieve the synchronization settings from your service provider.  
Set the connection settings you need for synchronization. See “Phone setup” on page 88.  
To start the synchronization from your phone, use the following steps:  
1
Activate the connection settings that you need for synchronization. See “Phone setup”  
on page 88.  
2
Select Menu > Organizer > Synchronization > Settings >  
Active Internet sync. settings.  
3
4
5
Scroll to the set you wish to activate, and select Activate.  
Mark the data to be synchronized.  
Select Menu > Organizer > Synchronization > Synchronize.  
The marked data in the active set will be synchronized after confirmation.  
Note: Synchronizing for the first time or after an interrupted synchronization may  
take up to 30 minutes to complete, if contacts or calendar are full.  
Obtain settings  
You may receive the synchronization settings as an OTA message from your service provider.  
To receive the settings over the air, see “Over-the-air settings service” on page 19.  
To key in the settings manually, use the following steps:  
1
2
Select Menu > Organizer > Synchronization > Settings>Active Internet sync. settings.  
Scroll to the set you wish to activate, and select Activate.  
You must activate the set where you want to save the synchronization settings. A set  
is a collection of settings required to make a connection to a service.  
3
Select Edit active Internet sync. settings. Select each setting one by one, and key in  
all the required settings.  
Settings' name—to key in the name for the set.  
Data to be synchronized—to mark the data you want to synchronize. Select Contacts  
or Calendar, and select Done.  
Database addresses—to select Contacts database or Calendar database.  
User name—to key in the user name.  
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Password—to key in the password.  
Synchronization server—to key in the name of the server.  
Connection settings—to define connection settings required for synchronization.  
Select each of the settings one by one and key in all the required settings.  
Contact your service provider for the settings.  
4
5
Select PC sync. settings to key in the settings for server alerted synchronization.  
Select and key in User name and Password.  
From your PC  
To synchronize contacts and the calendar from your PC, use an IR or Bluetooth connection,  
or a data cable. You also need the PC Suite software of your phone installed on your PC.  
Start the synchronization from your PC using PC suite.  
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Applications  
17 Applications  
• GAMES  
The games use shared memory. For more information, see “Shared memory” on page 4.  
Photosensitive seizures  
A very small percentage of people may experience a seizure when exposed to certain visual  
images, including flashing lights or patterns that may appear in video games. Even people  
who have no history of seizures or epilepsy may have an undiagnosed condition that can  
cause photosensitive epileptic seizures while watching video games. These seizures may  
have a variety of symptoms, including lightheadedness, altered vision, eye or face twitching,  
jerking or shaking of arms or legs, disorientation, confusion, or momentary loss of awareness.  
Seizures may also cause loss of consciousness or convulsions that can lead to injury from  
falling down or striking nearby objects.  
Immediately stop playing and consult a doctor if you experience any of these symptoms.  
Adults who allow teenagers (or children) to play the games should watch for or ask their  
children about these symptoms as they are more likely than adults to experience these  
seizures. The risk of photosensitive epileptic seizures may be reduced by playing in a well-lit  
room and by not playing when you are drowsy or fatigued. If you or any of your relatives  
have a history of seizures or epilepsy, consult a doctor before playing.  
Play safely. Take a break from playing games at least every half hour. Stop playing  
immediately if you begin to feel tired of if you experience an unpleasant sensation or  
pain in your hands or arms. If the condition persists, consult a doctor.  
How to play  
Select Menu > Applications > Games and one of the following options:  
Select game—to launch a game. Scroll to a game or a game set (the name depends on the  
game), and select Open. For functions that you can access by selecting Options in the game  
list, see “Application or application set options” on page 84.  
Game downloads—to download a game to the phone.  
Memory—to view the memory that is available for game and application installations.  
Settings—to set sounds, lights and shakes for the game.  
Note: Running some games may consume the battery faster, and you may need to  
connect the phone to the charger.  
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• COLLECTION  
Collection menu allows you to manage and use applications downloaded to the phone.  
Collection uses shared memory. For more information, see “Shared memory” on page 4.  
Select Menu > Applications > Collection and one of the following options:  
Select application—to launch an application. Scroll to an application or application set  
(the name depends on the application), and select Open. For functions that you can access  
by selecting Options in the applications list, see “Application or application set options” on  
page 84.  
App. downloads—to download an application to the phone.  
Memory—to view the memory that is available for game and application installations.  
Note: Running some applications may consume the battery faster, and you may  
need to connect the phone to the charger.  
Application or application set options  
Delete—to delete the application or application set from your phone.  
If you delete a pre-installed application or an application set from your phone, you  
may download it again to your phone from the Nokia Software Market,  
Web access—to restrict the application from accessing the network. Select Ask first and  
the phone will ask you for net access, Allowed to allow the net access, or Not allowed to  
not allow the net access.  
Update version—to check if a new version of the application is available for download from  
the services (network service).  
Web page—to provide further information or additional data for the application from an  
Internet page. This is a network service and the menu is shown only if an Internet address  
has been provided with the application.  
Details—to give additional information about the application.  
Download a game or an application  
Your phone supports J2METM games and applications. Make sure that the application or a  
game is compatible with your phone before downloading it. The maximum size of the  
download is 64 KB. You can download new Java applications in different ways:  
Select Menu > Applications > Applications > App. downloads; or select Menu >  
Applications > Games > Game downloads.  
The list of available browser bookmarks appears. Select More bookmarks to access the  
list of bookmarks in the Services menu.  
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Applications  
Select the appropriate bookmark to connect to the desired site. If the connection fails,  
you may not be able to access the page from the service whose connection settings are  
currently active. In this case, enter the Services menu, and activate another set of service  
settings. (See “Connect to a service” on page 89.) Try again to connect to the site.  
For the availability of different services, pricing and tariffs, contact your service provider.  
Select Menu > Services > Download links to download an appropriate application  
or game.  
Use the Nokia Application installer from PC Suite to download the applications to  
your phone.  
When downloading a game or an application, you have the option to save it to the Games  
menu instead of the Applications menu.  
Note: Nokia does not warrant applications from other sites. If you choose to download  
Java applications from them, you should take the same precautions, for security or  
content, as you would with any site.  
• EXTRAS  
Voice recorder  
The voice recorder allows you to record sounds and speech. You might find this useful for  
recording information you intend to write down later, such as a name and a phone number.  
The recorder cannot be used when a data call or connection is active.  
Note: Obey all local laws governing recording of calls.  
MAKE A RECORDING  
1
Select Menu > Applications > Extras > Voice recorder.  
2
To start the recording, select Record. To start the recording during a call, select Options >  
Record. While recording a call, all parties to the call will hear a faint beeping sound.  
When recording, hold the phone in the normal position near to your ear.  
To end the recording, select Stop.  
3
4
The recording is saved in the Recordings folder of the Gallery menu.  
To listen to the last recording, select Replay last recorded. To send the recording as a  
multimedia message, select Options > Send > Via multimedia.  
LIST OF RECORDINGS  
Select Menu > Applications > Extras > Voice recorder > Recordings list. The list of  
folders in the Gallery appears. Select Recordings > Open and some of the options for files  
in the Gallery.  
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Calculator  
The calculator in your phone adds, subtracts, multiplies, divides, calculates the square and  
the square root, and converts currency values.  
1
2
Select Menu > Applications > Extras > Calculator.  
When 0 appears on the screen, key in the first number of the calculation, press # for a  
decimal point, or the corresponding symbol on the keyboard, if the keyboard is open.  
3
Select Options > Add, Subtract, Multiply, Divide, Square, Square root or Change sign.  
If the keyboard is open, you can also use the corresponding calculation symbols of the  
keyboard, if available.  
Note: If you are using the calculator with the keyboard closed, press * once to  
add, twice to subtract, three times to multiply, or four times to divide.  
4
5
6
Key in the second number.  
For the total, select Equals.  
To start a new calculation, press and hold Clear.  
Note: This calculator has a limited accuracy and is designed for simple  
calculations.  
Currency conversion  
1
2
Select Menu > Applications > Extras > Calculator.  
To save the exchange rate, select Options > Exchange rate, and either of the  
displayed options.  
3
4
Key in the exchange rate, press # for a decimal point, and select OK.  
The exchange rate remains in the memory until you replace it with another one.  
To perform the currency conversion, key in the amount to be converted, and select  
Options > In domestic or In foreign.  
You can also perform the currency conversion in the standby mode. Key in the amount to  
be converted, and select Options > In domestic or In foreign.  
Countdown timer  
Select Menu > Applications > Extras > Countdown timer. Key in the time in hours and  
minutes, and select OK. If you wish, write a note that will be displayed when the time  
expires, and select OK to start the countdown timer.  
To change the countdown time, select Change time; to stop the timer, select Stop timer.  
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Applications  
If the alarm time is reached when the phone is in the standby mode, the phone sounds a  
tone and shows the note, if available or Countdown time up. Stop the alarm by pressing  
any key. If no key is pressed, the alarm stops automatically within 30 seconds. To stop the  
alarm and to delete the note, select OK.  
Stopwatch  
You can measure time and take split or lap times using the stopwatch. During timing, the  
other functions of the phone can be used. To set the stopwatch to run in the background,  
press the End key.  
Note: Using the stopwatch or allowing it to run in the background when using  
other features increases the demand on the battery and reduces the battery life.  
TAKE SPLIT TIMES OR LAP TIMES  
1
Select Menu > Applications > Extras > Stopwatch > Split timing or Lap timing > Start.  
You can select Continue if you have set the stopwatch to run in the background.  
2
Select Split to take a split time, Lap to take a lap time, or Stop to stop the timing.  
You can scroll through the split or lap times shown below the overall time.  
3
4
Select Save to save the lap or split times as a set of times.  
To reset the times or to continue timing, select Options > Reset or Start.  
VIEW AND DELETE TIMES  
Select Menu > Applications > Extras > Stopwatch.  
If the stopwatch has not been reset, select Show last to view the most recent measured  
time. Select View times and a list of names or the final times of the time sets is shown.  
Select the time set that you want to view.  
To delete the saved times, select Delete times. Select Delete all > OK or One by one, scroll  
to the times that you want to delete, and select Delete > OK.  
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18 Services  
You can access various services with the multimode browser,  
such as weather reports, news, flight times, financial information  
and entertainment.  
Check the availability of these services, pricing, and tariffs with the service provider you  
plan to use. Service providers will also give you instructions on how to use their services.  
With the multimode browser you can view the services that use wireless mark-up language  
(WML) or extensible hypertext markup language (XHTML). Since the phone display area and  
the memory capacity are much smaller than in a computer, Internet content is displayed  
differently on the phone. You may not be able to view all details of the Internet pages.  
The main steps for using services are as follows:  
1
2
3
4
Save the service settings that are required to access the service that you want to use.  
Make a connection to the selected service.  
Start browsing the pages of the service.  
When finished browsing, end the connection to the service.  
• PHONE SETUP  
You may receive the service settings as an OTA message from your service provider that  
offers the service that you want to use. You can also key in the settings manually or add  
and edit the settings using PC Suite.  
For more information and for the appropriate settings, contact the service provider that  
offers the service that you want to use.  
To receive the service settings over the air, see “Over-the-air settings service” on page 19.  
Key in the service settings  
1
2
Select Menu > Services > Settings > Connection settings > Active service settings.  
Scroll to the connection set that you would like to activate, and select Activate.  
You need to activate the connection set where you want to save the service settings.  
A connection set is a collection of settings that are required to connect to a service.  
3
4
Select Edit active service settings.  
Select each of the settings one by one, and key in all the required settings according to  
the information you have received from your service provider. Bearer-related settings  
are in the Bearer settings menu.  
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Services  
Connect to a service  
Make sure that the service settings of the service that you want to use have been activated.  
To activate the settings:  
1
2
3
Select Menu > Services > Settings > Connection settings > Active service settings.  
Scroll to the set you want to activate, and select Activate.  
Connect to the service using one of the following methods:  
Open the start page of the service, such as the home page of the service provider.  
To use this method, select Menu > Services > Home, or in the standby mode, press  
and hold 0. If the keyboard is open, press the corresponding number key.  
Select the bookmark of the service. To use this method, select Menu > Services >  
Bookmarks and a bookmark. If the bookmark does not work with the current active  
service settings, activate another set of service settings and try again.  
Key in the address of the service. To use this method, select Menu > Services >  
Go to address. Key in the address of the service, and select OK. It is not necessary  
to add the prefix http:// in front of the address.  
• BROWSE THE PAGES OF A SERVICE  
After you have made a connection to the service, you can start browsing its pages. The  
function of the phone keys may vary in different services. Follow the text guides on the  
phone display. For more information, contact your service provider.  
If EGPRS is selected as the data bearer, the  
during browsing. If you receive a call or a text message, or make a call during an EGPRS  
connection, the icon appears on the top right of the display to indicate that the EGPRS  
icon appears on the top left of the display  
connection has been suspended (on hold). After the call the phone tries to reconnect the  
EGPRS connection.  
Use the phone keys  
Scroll up or down to browse through the page.  
To select a highlighted item, press the joystick briefly, or press the Talk key.  
To enter letters and numbers, press the 09 keys. To enter special characters, press *.  
When the keyboard is open, you can key in letters and numbers normally.  
Options  
Select Options to view a list of options. The service provider may also offer other options.  
Select from the following selections:  
Home—to return to the home page  
Bookmarks—to view the list of bookmarks (See “Bookmarks” on page 91.)  
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Download links—to show the list of bookmarks for downloading  
Add bookmark—to save the page as a bookmark  
Shortcuts—to open a new list of options that are, for example, specific to the page  
Other options—to show a list of other options, such as Wallet and some security options  
Reload—to reload and update the current page  
Quit—to disconnect (See “Disconnect from a service” on page 90.)  
Note: If you access confidential information requiring passwords, such as your bank  
account, empty the cache of your phone after each use. (See “Cache memory” on  
page 92.)  
Direct calling  
The multimode browser supports functions that you can access while browsing. You can  
make a voice call, send DTMF tones while a voice call is in progress, and save a name and a  
phone number from a page.  
Disconnect from a service  
To quit browsing and to end the connection, select Options > Quit. When Quit browsing?  
is shown, select Yes.  
Alternatively, press the End key twice. The phone ends the connection to the service.  
Appearance settings of the multimode browser  
While browsing, select Options > Other options > Appear. settings, or in the standby mode,  
select Menu > Services, Settings > Appearance settings. Select from the following settings:  
Text wrapping > On—to make the text continue on the next line. Select Off if you want it  
to be abbreviated when it is too long to be shown on one line.  
Show images > No—to turn off the pictures while browsing. This can speed up the browsing  
of pages that contain a lot of pictures.  
Font size—to choose a font size. Select Small, Normal or Large.  
Alerts > Alert for unsecure connection > Yes—to set the phone to alert when a secure  
connection changes to an unsecure one during browsing. Select Alert for unsecure items >  
Yes to set the phone to alert when a secure page contains an unsecure item.  
Encoding and an option in Content encoding—to change the encoding for the Web page  
content. The default value is Western. Select UTF-8 URLs > On, if you want the phone to  
send a URL as a UTF-8 encoding.  
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Services  
Cookies  
A cookie is data that a site saves in the browser cache memory of your phone. The data can  
include your user information or your browsing preferences. Cookies are saved until you  
clear the cache memory. See “Cache memory” on page 92.  
1
While browsing, select Options > Other options > Security > Cookies; or in the  
standby mode, select Menu > Services > Settings > Security settings > Cookies.  
2
Select Allow or Reject to allow or prevent the phone receiving cookies.  
• BOOKMARKS  
You can save addresses as bookmarks in the phone memory.  
1
2
3
While browsing, select Options > Bookmarks; or in the standby mode, select Menu >  
Services > Bookmarks.  
Select the desired bookmark or press the joystick briefly to make a connection to the  
page associated with the bookmark.  
To manage bookmarks, select Options > View, Edit, Delete, Send, or New bookmark.  
Your phone may be set up with some bookmarks for sites that are not affiliated with Nokia.  
Nokia does not guarantee or endorse these sites. If you choose to access them, you should  
take the same precautions for security and content as you would with any Internet site.  
When you receive a bookmark as an OTA message, select Save to add it to the bookmark  
list, or select Options > View or Discard.  
• DOWNLOADS  
1
To download more tones, images, games, or applications to your phone, select Menu >  
Services > Download links.  
2
Select Tone downloads, Image downloads, Game downloads or App. downloads to  
download tones, images, games, or applications, respectively.  
Download content only from sources you trust.  
• SERVICE INBOX  
The phone is able to receive service messages (pushed messages) from your service provider.  
To set the phone to receive service messages, select Menu > Services > Settings > Service  
inbox settings > Service messages > On.  
To view a received service message, select View. If you select Exit, the message is  
moved to the Service inbox. To view the service message later, select Menu >  
Services > Service inbox.  
While browsing, select Options > Other options > Service inbox. Scroll to the message  
that you want, and select Retrieve to download the marked content from the Web  
page, or select Options > Details or Delete.  
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• CACHE MEMORY  
The information or services you have accessed are stored in the cache of your phone.  
A cache is a buffer memory that stores data temporarily.  
To empty the cache while browsing, select Options > Other options > Clear the cache.  
To empty the cache in the standby mode, select Menu > Services > Clear the cache.  
• BROWSER SECURITY  
Security features may be required for some services, such as banking services or shopping  
on a site. For such connections you need security certificates and possibly a security module,  
which may be available on your SIM card. For more information, contact your service provider.  
CERTIFICATES  
There are three kinds of certificates: server certificates, authority certificates, and  
user certificates.  
Server certificates are used to improve security in connections between the phone and  
the gateway. The phone receives the server certificate from the service provider before  
the connection is established and its validity is checked using the authority certificates  
that are saved on the phone. Server certificates are not saved.  
The security icon  
is displayed during a connection if the data transmission between  
the phone and the gateway (identified by the IP address in the Edit active service  
settings) is encrypted.  
However, the security icon is not an indication that the data transmission between the  
gateway and the content server (place where the requested resource is saved) is secure.  
It is up to the service provider to secure the data transmission between the gateway  
and the content server.  
Authority certificates are used by some services, such as banking, for checking the  
validity of other certificates. Authority certificates can be either saved in the security  
module by the service provider, or they can be downloaded from the network, if the  
service supports the use of authority certificates.  
User certificates are issued to users by a Certifying Authority. User certificates are  
required, for example, to create a digital signature and they associate the user with a  
specific private key in a security module.  
While the use of certificates makes the risks involved in remote connections and software  
installation considerably smaller, they must be used correctly in order to benefit from  
increased security. The existence of a certificate does not offer any protection by itself. The  
certificate manager must contain correct, authentic, or trusted certificates for increased  
security to be available.  
Certificates have a restricted lifetime. If Expired certificate or Certificate not valid yet is  
shown (even if the certificate should be valid), check that the current date and time in your  
phone are correct.  
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Services  
Before changing these settings, make sure that you really trust the owner of the certificate  
and that the certificate really belongs to the listed owner.  
SECURITY MODULE  
The security module can contain certificates as well as private and public keys. The security  
module may improve the security services for applications requiring browser connection,  
and allows you to use a digital signature. The certificates are saved in the security module  
by the service provider.  
Select Menu > Services > Settings > Security settings > Security module settings.  
Select from the following module settings:  
Security module details—to show the security module title, status, manufacturer and  
serial number.  
Module PIN request—to set the phone to ask for the module PIN when using services that  
are provided by the security module. Key in the code, and select On. To disable the module  
PIN request, select Off.  
Change module PIN—to change the module PIN, if allowed by the security module. Key in  
the current module PIN code; then key in the new code twice.  
Change signing PIN—to change a signing PIN. Select the signing PIN that you want to  
change. Key in the current PIN code; then key in the new code twice.  
DIGITAL SIGNATURE  
You can create digital signatures with your phone. The signature can be traced back to you  
through the private key in the security module and the user certificate that was used to  
create the signature. Using the digital signature may be considered to be equal to a normal  
signature on any legal document.  
To create a digital signature, select a link on a page, for example, the title of the book you  
want to buy and its price. The text that needs to be signed (possibly including amount, date,  
etc.) will be shown.  
Check that the header text is Read and that the digital signature  
icon is shown.  
Note: If the digital signature icon does not appear, there is a security breach, and  
you should not enter any personal data such as your signing PIN.  
To add the digital signature to the text, read all of the text before you select Sign. The text  
may not fit on a single screen. Therefore, make sure to scroll through and read all of the text  
before signing.  
Select the user certificate that you want to use. Key in the signing PIN, and select OK. The  
digital signature icon will disappear, and the service may display a confirmation of your purchase.  
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19 SIM services  
In addition to the functions that are available on the phone, your SIM  
card may provide additional services that you can access in Menu 10.  
Menu 10 is only shown if it is supported by your SIM card. The name  
and contents of the menu depend entirely on the service available.  
Note: For availability, rates, and information on using SIM services, contact your  
SIM card vendor.  
To set the phone to show you the confirmation messages that are sent between your phone  
and the network when you are using the SIM services, select Yes Confirm SIM service  
actions in Phone settings.  
Note: You may be charged when you send a text message (SMS) or make a phone  
call to access these services.  
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PC connectivity  
20 PC connectivity  
You can send and receive e-mail, and access the Internet when your phone is connected to  
a compatible PC using an IR or Bluetooth connection or a data cable. You can use your  
phone with a variety of PC connectivity and data communications applications. With PC  
Suite you can synchronize contacts, calendar, to-do notes, and notes between your phone  
and the compatible PC.  
You can find more information and downloadable files on the Nokia Web site:  
• PC SUITE  
The Nokia PC Suite program is provided free of charge. After installing Nokia PC Suite  
software on your PC, tone, game, and image files can be downloaded from the Internet to  
your computer. Once your phone is connected to your PC using a data cable, these files can  
be transferred to your phone.  
PC Suite program, the PC Suite Connectivity Guide, a data cable for connecting your phone  
to your PC, and other items are available from www.nokia.com/us. The Guide contains  
detailed information about PC Suite, system requirements,  
Copyright protections may prevent some images, ringing tones and other content from  
being copied, modified, transferred or forwarded.  
• EGPRS, HSCSD AND CSD  
You can use EGPRS, GPRS, HSCSD, and CSD data services. For availability and subscription  
to data services, contact your service provider.  
The use of HSCSD service consumes the battery more quickly than normal voice or data  
calls. You may need to connect the phone to a charger for the duration of data transfer.  
For more information, see “Modem settings” on page 66.  
• DATA COMMUNICATIONS APPLICATIONS  
For information on using a data communications application, refer to the documentation  
provided with it.  
Note: Making or answering phone calls during a computer connection is not  
recommended as it might disrupt the operation.  
For a better performance during data calls, place the phone on a stationary surface with the  
keypad facing downward. Do not move the phone or hold it in your hand during a data call.  
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21 Enhancements  
This section provides information about the batteries, chargers,  
and accessories for your phone. Be aware that the information  
in this section is subject to change as the batteries, chargers,  
and accessories change.  
Warning: Use only batteries, chargers and accessories approved by the phone  
manufacturer for use with this particular phone model. The use of any other types  
may invalidate any approval or warranty applying to the phone, and may be  
dangerous. For availability of approved accessories, please check with your dealer.  
• SAFETY  
Keep all enhancements out of the reach of small children.  
When you disconnect the power cord of any enhancement, grasp and pull the plug, not  
the cord.  
Check regularly that any vehicle-installed enhancements are mounted and are  
operating properly.  
Installation of any complex car enhancements must be made by qualified personnel only.  
Check the model number of any charger before use with this device. This device is intended for use  
when supplied with power from ACP-7, ACP-8, ACP-9, ACP-12, LCH-8, LCH-9, LCH-12, and AC-1.  
• ENHANCEMENTS FOR YOUR PHONE  
For detailed information on accessories and enhancements, contact your authorized Nokia  
dealer or visit the Nokia Web site at www.nokia.com/us.  
Audio  
Imaging  
Nokia Observation Camera  
Wireless Headset (HDW-2)  
Image Frames (SU-4/7)  
Image Viewer (SU-2)  
Wireless Clip-on Headset (HS-3W)  
Wireless Boom Headset (HS-4W)  
Boom Headset (HDB-4)  
Messaging  
Headset (HS-5)  
Digital Pen  
Retractable Headset (HS-10)  
Phone Adapter (HDA-10)  
Inductive Loopset (LPS-4)  
Data  
Data Cable (DKU-5)  
Desktop Stand (DCV-14)  
Car  
Wireless Car Kit (CARK-112)  
Power  
Wireless Car Kit (CK-1W)  
Car Installation Kit (CARK-126)  
Battery, 850 mAh, Li-ion (BL-5C)  
Retractable Charger (AC-1)  
Travel Charger (ACP-12)  
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Tips and hints  
22 Tips and hints  
These tips and hints explain how to transfer data from your previous phone to your new phone.  
• TRANSFERRING DATA FROM THE PREVIOUS PHONE  
If your old phone has no PC Suite support, the only way to transfer data is by using the SIM card.  
1
Transfer all the contact information (names and phone numbers) in the old phone to  
the SIM card. For more information, refer to the user guide of the old phone.  
2
3
Remove the SIM card and install it in your Nokia 6820i phone.  
Select Menu > Contacts > Copy > From SIM card to phone > All to copy the  
contacts to the new phone.  
If your old phone has PC Suite support, you may be able to synchronize phonebook and  
calendar data using the Nokia PC Sync feature of PC Suite.  
If you no longer have the old phone, but you have synchronized it to a compatible PC at  
some stage, you may still be able to move the phonebook and calendar data to your new  
phone. Note that only the data that was saved in the old phone when you last synchronized  
it with the PC can be moved to your 6820i phone. For more information, refer to the PC  
Suite documentation.  
1
Install the PC Suite version delivered with your 6820i phone or download from the  
Nokia website.  
Note: You have to uninstall the PC Suite version for the old phone before you  
can install the new version.  
2
3
Start Nokia PC Sync.  
If you still have the old phone, connect it to the PC and synchronize the data from the  
phone to the PC.  
4
5
Connect your new phone to the PC and create the needed configurations that the Nokia  
PC Sync asks you to do.  
Start synchronization to move the old phone’s phonebook and calendar data from the  
PC to the phone.  
If your old phone has PC Suite support, you may be able to transfer data using the Nokia  
Content Copier feature of PC Suite.  
You can copy data directly from the old phone to the new phone. To be able to do this, you  
must install Nokia PC Suite 5.8 or newer to your PC and transfer contents from your old  
phone before you give it up. Note that the backups made with older PC Suite versions are  
not compatible with Nokia PC Suite 5.8. Also note that only the data that was saved in the  
old phone when you last transferred contents to the PC can be transferred. For more  
information, refer to the PC Suite documentation.  
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1
Install the PC Suite version delivered with your 6820i phone or download from the  
Nokia website.  
Note: You have to uninstall the PC Suite version for the old phone before you  
can install the new version.  
2
3
Start Nokia Content Copier.  
Connect the old phone to the PC. To copy the data from the phone to the PC, select  
Transfer contents from the phone to the PC.  
4
Connect your new phone to the PC. Copy the old phone data from the PC to the phone.  
Select Transfer contents from the PC to the phone.  
With Nokia Content Copier, you can transfer all stored data from the following Nokia  
phone models: 3100, 3200, 5100, 6100, 6220, 6230, 6310i, 6510, 6610, 6650, 6800,  
6810, 7200, 7210, 7250, 7250i, 7600, 8310, 8910, and 8910i.  
With Nokia Content Copier, you can transfer Contacts and items in the Calendar from  
the following Nokia phone models: 6210, 6250, and 7110.  
With Nokia Content Copier, you can transfer only Contacts from the following Nokia  
phone models: 5210, 8210, and 8850.  
Note: You cannot back up the e-mail settings of the phone and thus cannot  
transfer them from your old phone. You cannot transfer MMS messages from  
your old phone.  
• RETURNING TO THE STANDBY MODE  
Press the End key once to return to the standby mode from anywhere in the menu. If you  
are in an application, press the End key twice to close the application, then press the End  
key again to return to the standby mode.  
• USING THE PHONE IN THE STANDBY MODE  
Scroll left to start writing a message.  
Scroll right to view the current Calendar month.  
Scroll down to access the list of contacts.  
Scroll up to activate the camera.  
Press the Talk key to access the list of up to 20 last numbers you have called. Select the  
number you require, and press the Talk key again to make a call.  
Press 0 to open a connection to a browser service (network service).  
Press and hold 1 to call your voice mailbox (network service).  
Note that the speed dialing function must be set on. Select Menu > Settings >  
More settings > Call settings > Speed dialling.  
Key in the phone number, and press Save to save a new contact. Then key in the name,  
and press OK > Done.  
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Tips and hints  
To change the profile, press the Power button, scroll to the profile that you want to  
activate, and press Select.  
• THE SECURITY KEYGUARD  
The security keyguard locks the keypad of the phone with a security code. See “Security  
code” on page 69. The keypad lock remains active, if you open the flip. Select Menu >  
Settings > More settings > Phone settings > Security keyguard.  
Enter the security code. To set the security keyguard, select On.  
To activate the security keyguard when the phone is closed, press Menu > * within  
1.5 seconds. To deactivate the keyguard when the flip is open, press Unlock > OK, and key  
in the security code. If the phone is closed, press Unlock > * within 1.5 seconds, and key in  
the security code.  
If you receive a Bluetooth connection request from another device while the security keyguard  
is activated, you have to deactivate the keyguard before you can accept the connection.  
• KEYBOARD LIGHTS  
When the keypad is locked, press the Power key to turn on the keypad and display lights.  
When the phone is open, press the keyboard light key ( ) to turn on and off the  
keyboard lights.  
• THE E-MAIL APPLICATION  
To use the e-mail application, you have to configure the e-mail and connection settings.  
For more information, see “E-mail settings” on page 38.  
To set up the e-mail service with your network operator, refer to www.nokia.com/phonesettings.  
• SETTING UP A BLUETOOTH CONNECTION  
1
2
3
Select Menu > Settings > Connectivity > Bluetooth.  
To activate the Bluetooth connection, select Bluetooth > On.  
Select Search for audio enhancements to search for compatible devices and the  
device that you want to connect to the phone.  
4
Enter the passcode of the selected device.  
• WRITING TEXT  
To set the predictive text input on or off, press # twice, or press and hold Options.  
To insert a special character when using traditional text input, press *, or when using  
predictive text input, press and hold *.  
Scroll to a character, and press Use.  
To change the font size of the SMS messages, select Menu > Messages >  
Message settings > Other settings > Font size.  
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• VIEWING CONTACTS  
To view a contact name with the default number, press and hold # at the name while  
scrolling through Contacts.  
• VIEWING THE CALENDAR AND CALENDAR NOTES  
To quickly view the current calendar month, scroll to the right in the standby mode.  
To view calendar notes, scroll to the right.  
• CUSTOMIZING PERSONAL SHORTCUTS  
Select Go to > Options > Select options to select the functions you want as shortcuts.  
Select Go to > Organize to rearrange the functions within the shortcut list.  
• THE CAMERA  
To activate the camera, scroll up.  
While in the viewfinder mode, to change the camera mode, select Options >  
Change mode, then select Standard photo, Portrait photo, Night mode, or Video.  
For more information on the camera functionality, see “Camera” on page 73.  
• THE CALCULATOR  
When using the calculator with the flip closed, press * once to add, twice to subtract, three  
times to multiply, or four times to divide.  
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23 Reference Information  
• BATTERY INFORMATION  
Charging and discharging  
Your device is powered by a rechargeable battery. The full performance of a new battery is  
achieved only after two or three complete charge and discharge cycles. The battery can be  
charged and discharged hundreds of times but it will eventually wear out. When the talk  
and standby times are noticeably shorter than normal, buy a new battery. Use only Nokia  
approved batteries, and recharge your battery only with Nokia approved chargers  
designated for this device.  
Unplug the charger from the electrical plug and the device when not in use. Do not leave  
the battery connected to a charger. Overcharging may shorten its lifetime. If left unused, a  
fully charged battery will lose its charge over time. Temperature extremes can affect the  
ability of your battery to charge.  
Use the battery only for its intended purpose. Never use any charger or battery that is damaged.  
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic  
object such as a coin, clip, or pen causes direct connection of the positive (+) and negative  
(-) terminals of the battery. (These look like metal strips on the battery.) This might happen,  
for example, when you carry a spare battery in your pocket or purse. Short-circuiting the  
terminals may damage the battery or the connecting object.  
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions,  
will reduce the capacity and lifetime of the battery. Always try to keep the battery between 59°F  
and 77°F (15°C and 25°C). A device with a hot or cold battery may not work temporarily, even  
when the battery is fully charged. Battery performance is particularly limited in temperatures  
well below freezing.  
Do not dispose of batteries in a fire! Dispose of batteries according to local regulations.  
Please recycle when possible. Do not dispose as household waste.  
• ENHANCEMENTS, BATTERIES, AND CHARGERS  
Check the model number of any charger before use with this device. This device is intended  
for use when supplied with power from ACP-12 travel charger.  
Warning: Use only batteries, chargers, and enhancements approved by Nokia for  
use with this particular model. The use of any other types may invalidate any  
approval or warranty, and may be dangerous.  
For availability of approved enhancements, please check with your dealer. When you  
disconnect the power cord of any enhancement, grasp and pull the plug, not the cord.  
Your device and its enhancements may contain small parts. Keep them out of reach of  
small children.  
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• CARE AND MAINTENANCE  
Your device is a product of superior design and craftsmanship and should be treated with  
care. The suggestions below will help you protect your warranty coverage and enjoy your  
device for many years.  
Keep the device dry. Precipitation, humidity, and all types of liquids or moisture can  
contain minerals that will corrode electronic circuits. If your device does get wet,  
remove the battery and allow the device to dry completely before replacing it.  
Do not use or store the device in dusty, dirty areas. Its moving parts and electronic  
components can be damaged.  
Do not store the device in hot areas. High temperatures can shorten the life of  
electronic devices, damage batteries, and warp or melt certain plastics.  
Do not store the device in cold areas. When the device returns to its normal  
temperature, moisture can form inside the device and damage electronic circuit boards.  
Do not attempt to open the device other than as instructed in this guide.  
Do not drop, knock, or shake the device. Rough handling can break internal circuit  
boards and fine mechanics.  
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the device.  
Do not paint the device. Paint can clog the moving parts and prevent proper operation.  
Use a soft, clean, dry cloth to clean any lenses (such as camera, proximity sensor, and  
light sensor lenses).  
Use only the supplied or an approved replacement antenna. Unauthorized antennas,  
modifications, or attachments could damage the device and may violate regulations  
governing radio devices.  
All of the above suggestions apply equally to your device, battery, charger, or any enhancement.  
If any device is not working properly, take it to the nearest authorized service facility for service.  
• ADDITIONAL SAFETY INFORMATION  
Operating environment  
Remember to follow any special regulations in force in any area and always switch off your  
device when its use is prohibited or when it may cause interference or danger. Use the  
device only in its normal operating positions. To maintain compliance with radio frequency  
exposure guidelines only use accessories approved by Nokia for use with this device. When  
the device is on and being worn on the body, always use an approved carrying case.  
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Medical devices  
Operation of any radio transmitting equipment, including wireless phones, may interfere with  
the functionality of inadequately protected medical devices. Consult a physician or the  
manufacturer of the medical device to determine if they are adequately shielded from  
external RF energy or if you have any questions. Switch off your phone in health care  
facilities when any regulations posted in these areas instruct you to do so. Hospitals or  
health care facilities may be using equipment that could be sensitive to external RF energy.  
PACEMAKERS  
Pacemaker manufacturers recommend that a minimum separation of 6 inches (15.3 cm) be  
maintained between a wireless phone and a pacemaker to avoid potential interference with  
the pacemaker. These recommendations are consistent with the independent research by  
and recommendations of Wireless Technology Research. To minimize the potential for  
interference, persons with pacemakers should  
Always keep the device more than 6 inches (15.3 cm) from their pacemaker when the  
device is switched on  
Not carry the device in a breast pocket  
Hold the device to the ear opposite the pacemaker  
If you have any reason to suspect that interference is taking place, switch off your  
device immediately.  
HEARING AID  
Some digital wireless devices may interfere with some hearing aids. If interference occurs,  
consult your service provider.  
Vehicles  
RF signals may affect improperly installed or inadequately shielded electronic systems in  
motor vehicles such as electronic fuel injection systems, electronic antiskid (antilock) braking  
systems, electronic speed control systems, air bag systems. For more information, check with  
the manufacturer or its representative of your vehicle or any equipment that has been added.  
Only qualified personnel should service the device, or install the device in a vehicle. Faulty  
installation or service may be dangerous and may invalidate any warranty that may apply  
to the device. Check regularly that all wireless device equipment in your vehicle is mounted  
and operating properly. Do not store or carry flammable liquids, gases, or explosive materials  
in the same compartment as the device, its parts, or enhancements. For vehicles equipped  
with an air bag, remember that an air bags inflate with great force. Do not place objects,  
including installed or portable wireless equipment in the area over the air bag or in the air  
bag deployment area. If in-vehicle wireless equipment is improperly installed and the air  
bag inflates, serious injury could result.  
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Potentially explosive environments  
Switch off your device when in any area with a potentially explosive atmosphere and obey  
all signs and instructions. Potentially explosive atmospheres include areas where you would  
normally be advised to turn off your vehicle engine. Sparks in such areas could cause an  
explosion or fire resulting in bodily injury or even death. Switch off the device at refuelling  
points such as near gas pumps at service stations. Observe restrictions on the use of radio  
equipment in fuel depots, storage, and distribution areas, chemical plants or where blasting  
operations are in progress. Areas with a potentially explosive atmosphere are often but not  
always clearly marked. They include below deck on boats, chemical transfer or storage  
facilities, vehicles using liquefied petroleum gas (such as propane or butane), and areas  
where the air contains chemicals or particles such as grain, dust or metal powders.  
FCC regulations prohibit using your wireless device while in the air. The use of wireless  
telephones in an aircraft may be dangerous to the operation of the aircraft, disrupt the  
wireless telephone network, and may be illegal.  
Failure to observe these instructions may lead to suspension or denial of telephone services  
to the offender, legal action, or both.  
EMERGENCY CALLS  
Important: Wireless phones, including this phone, operate using radio signals,  
wireless networks, landline networks, and user-programmed functions. Because of  
this, connections in all conditions cannot be guaranteed. You should never rely solely  
on any wireless phone for essential communications like medical emergencies.  
To make an emergency call:  
1
If the phone is not on, switch it on. Check for adequate signal strength. Some networks  
may require that a valid SIM card is properly inserted in the phone.  
2
3
Press End key as many times as needed to clear the display and ready the phone for calls.  
Key in the official emergency number for your present location. Emergency numbers  
vary by location.  
4
Press the Talk key.  
If certain features are in use, you may first need to turn those features off before you can  
make an emergency call. Consult this guide or your service provider. When making an  
emergency call, give all the necessary information as accurately as possible. Your wireless  
phone may be the only means of communication at the scene of an accident. Do not end  
the call until given permission to do so.  
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CERTIFICATION INFORMATION (SAR)  
THIS MODEL PHONE MEETS THE GOVERNMENT'S REQUIREMENTS FOR EXPOSURE TO  
RADIO WAVES.  
Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not  
to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal  
Communications Commission of the U.S. Government. These limits are part of comprehensive  
guidelines and establish permitted levels of RF energy for the general population. The guidelines  
are based on standards that were developed by independent scientific organizations through  
periodic and thorough evaluation of scientific studies. The standards include a substantial  
safety margin designed to assure the safety of all persons, regardless of age and health.  
The exposure standard for wireless mobile phones employs a unit of measurement known  
as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg.* Tests for  
SAR are conducted using standard operating positions accepted by the FCC with the phone  
transmitting at its highest certified power level in all tested frequency bands. Although the  
SAR is determined at the highest certified power level, the actual SAR level of the phone  
while operating can be well below the maximum value. This is because the phone is designed  
to operate at multiple power levels so as to use only the power required to reach the network.  
In general, the closer you are to a wireless base station antenna, the lower the power output.  
Before a phone model is available for sale to the public, it must be tested and certified to the  
FCC that it does not exceed the limit established by the government-adopted requirement  
for safe exposure. The tests are performed in positions and locations (for example, at the ear  
and worn on the body) as required by the FCC for each model.  
The highest SAR value for the Nokia 6820a model phone as reported to the FCC when tested  
for use at the ear is 0.66 W/kg, and when worn on the body, as described in this user guide,  
is 1.20 W/kg. The highest SAR value for the Nokia 6820b model phone as reported to the  
FCC when tested for use at the ear is 0.78 W/kg, and when worn on the body, as described  
in this user guide, is 0.87 W/kg. (Body-worn measurements differ among phone models,  
depending upon available enhancements and FCC requirements).  
While there may be differences between the SAR levels of various phones and at various  
positions, they all meet the government requirement. The FCC has granted an Equipment  
Authorization for this model phone with all reported SAR levels evaluated as in compliance  
with the FCC RF exposure guidelines. SAR information on this model phone is on file with  
the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid  
after searching on FCC ID PYANHL-9 for the Nokia 6820a model and FCC ID PYARH-26 for  
the Nokia 6820b model.  
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For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines  
for use with a carry case, belt clip, or holder that contains no metal and that positions the  
handset a minimum of 5/8-inch (1.5 cm) from the body. Use of other carry cases, belt clips,  
or holders may not ensure compliance with FCC RF exposure guidelines. If you do not use a  
body-worn accessory and are not holding the phone at the ear, position the handset a  
minimum of 5/8-inch (1.5 cm) from your body when the phone is switched on.  
*In the United States and Canada, the SAR limit for mobile phones used by the public is  
1.6 watts/kilogram (W/kg) averaged over one gram of tissue. The standard incorporates a  
substantial margin of safety to give additional protection for the public and to account for  
any variations in measurements. SAR values may vary depending on national reporting  
requirements and the network band. For SAR information in other regions please look under  
product information at www.nokia.com.  
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• TECHNICAL INFORMATION  
3.5 oz (100 g) with BL-5C 850–mAh semi-fixed Li-Ion Battery  
Weight  
Size  
Volume: 4.8 cubic inches (79 cc)  
Length: 4.2 in (106.1 mm closed)  
Width: 1.8 in (46.1 mm) at hinges, 1.5 in (38 mm) at bottom  
Thickness: .8 in (21.6 mm) at top, .7 in (17 mm at bottom)  
Frequency  
range  
6820a  
GSM900  
6820b  
GSM850  
880.2–914.8 MHz (TX)  
925.2–959.8 MHz (RX)  
824.2–848.8 MHz (TX)  
869.2–893.8 MHz (RX)  
GSM1800 1710.2–1784.8 MHz (TX) GSM1800 1710.2–1784.8 MHz (TX)  
1805.2–1879.8 MHz (RX) 1805.2–1879.8 MHz (RX)  
GSM1900 1850.2–1909.8 MHz (TX) GSM1900 1850.2–1909.8 MHz (TX)  
1930.2–1989.8 MHz (RX) 1930.2–1989.8 MHz (RX)  
Up to 2 W  
Transmitter  
output power  
3.7 V  
Battery voltage  
14°F to + 131°F (-10°C to +55°C)  
Operating  
temperature  
aTalk time,  
standby time  
Talk time: up to 7 hours  
Stand-by time: up to 10 days  
a. Battery talk and standby times are estimates only and depend on signal strength, network  
conditions, features used, battery age and condition (including the effect of charging  
habits), temperatures to which battery is exposed, use in digital mode, and many other  
factors. Please note that the amount of time a phone is used for calls will affect its  
standby time. Likewise, the amount of time that the phone is turned on and in the standby  
mode will affect its talk time.  
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• Nokia ONE-YEAR LIMITED WARRANTY  
Nokia Inc. (“Nokia”) warrants that this cellular phone (“Product”) is free from defects in  
material and workmanship that result in Product failure during normal usage, according to  
the following terms and conditions:  
1
The limited warranty for the Product extends for ONE (1) year beginning on the date of  
the purchase of the Product. This one year period is extended by each whole day that  
the Product is out of your possession for repair under this warranty.  
2
3
4
The limited warranty extends only to the original purchaser (“Consumer”) of the Product  
and is not assignable or transferable to any subsequent purchaser/end-user.  
The limited warranty extends only to Consumers who purchase the Product in the  
United States of America.  
During the limited warranty period, Nokia will repair, or replace, at Nokia’s sole option,  
any defective parts, or any parts that will not properly operate for their intended use with  
new or refurbished replacement items if such repair or replacement is needed because of  
product malfunction or failure during normal usage. No charge will be made to the  
Consumer for any such parts. Nokia will also pay for the labor charges incurred by Nokia  
in repairing or replacing the defective parts. The limited warranty does not cover defects  
in appearance, cosmetic, decorative or structural items, including framing, and any non-  
operative parts. Nokia’s limit of liability under the limited warranty shall be the actual  
cash value of the Product at the time the Consumer returns the Product for repair,  
determined by the price paid by the Consumer for the Product less a reasonable amount  
for usage. Nokia shall not be liable for any other losses or damages. These remedies are  
the Consumer’s exclusive remedies for breach of warranty.  
5
6
Upon request from Nokia, the Consumer must prove the date of the original purchase  
of the Product by a dated bill of sale or dated itemized receipt.  
The Consumer shall bear the cost of shipping the Product to Nokia in Melbourne,  
Florida. Nokia shall bear the cost of shipping the Product back to the Consumer after  
the completion of service under this limited warranty.  
7
The Consumer shall have no coverage or benefits under this limited warranty if any of  
the following conditions are applicable:  
a) The Product has been subjected to abnormal use, abnormal conditions, improper  
storage, exposure to moisture or dampness, unauthorized modifications, unauthorized  
connections, unauthorized repair, misuse, neglect, abuse, accident, alteration,  
improper installation, or other acts which are not the fault of Nokia, including  
damage caused by shipping.  
b) The Product has been damaged from external causes such as collision with an object,  
or from fire, flooding, sand, dirt, windstorm, lightning, earthquake or damage from  
exposure to weather conditions, an Act of God, or battery leakage, theft, blown fuse,  
or improper use of any electrical source, damage caused by computer or Internet  
viruses, bugs, worms, Trojan Horses, cancelbots or damage caused by the connection  
to other products not recommended for interconnection by Nokia.  
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c) Nokia was not advised in writing by the Consumer of the alleged defect or malfunction  
of the Product within fourteen (14) days after the expiration of the applicable  
limited warranty period.  
d) The Product serial number plate or the enhancement data code has been removed,  
defaced or altered.  
e) The defect or damage was caused by the defective function of the cellular system  
or by inadequate signal reception by the external antenna, or viruses or other  
software problems introduced into the Product.  
8
Nokia does not warrant uninterrupted or error-free operation of the Product. If a problem  
develops during the limited warranty period, the Consumer shall take the following  
step-by-step procedure:  
a) The Consumer shall return the Product to the place of purchase for repair or  
replacement processing.  
b) If “a” is not convenient because of distance (more than 50 miles) or for other good  
cause, the Consumer shall ship the Product prepaid and insured to:  
Nokia Inc., Attn: Repair Department  
795 West Nasa Blvd.  
Melbourne, FL 32901  
c) The Consumer shall include a return address, daytime phone number and/or fax  
number, complete description of the problem, proof of purchase and service  
agreement (if applicable). Expenses related to removing the Product from an  
installation are not covered under this limited warranty.  
d) The Consumer will be billed for any parts or labor charges not covered by this  
limited warranty. The Consumer will be responsible for any expenses related to  
reinstallation of the Product.  
e) Nokia will repair the Product under the limited warranty within 30 days after  
receipt of the Product. If Nokia cannot perform repairs covered under this limited  
warranty within 30 days, or after a reasonable number of attempts to repair the  
same defect, Nokia at its option, will provide a replacement Product or refund the  
purchase price of the Product less a reasonable amount for usage. In some states  
the Consumer may have the right to a loaner if the repair of the Product takes  
more than ten (10) days. Please contact the Customer Service Center at Nokia at  
the telephone number listed at the end of this warranty if you need a loaner and  
the repair of the Product has taken or is estimated to take more than ten (10) days.  
f) If the Product is returned during the limited warranty period, but the problem with  
the Product is not covered under the terms and conditions of this limited warranty,  
the Consumer will be notified and given an estimate of the charges the Consumer  
mustpay to have the Product repaired, with allshipping charges billed to the Consumer.  
If the estimate is refused, the Product will be returned freight collect. If the Product  
is returned after the expiration of the limited warranty period, Nokia’s normal service  
policies shall apply and the Consumer will be responsible for all shipping charges.  
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9
You (the Consumer) understand that the product may consist of refurbished equipment  
that contains used components, some of which have been reprocessed. The used  
components comply with Product performance and reliability specifications.  
10 ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR  
PURPOSE OR USE, SHALL BE LIMITED TO THE DURATION OF THE FOREGOING LIMITED  
WRITTEN WARRANTY. OTHERWISE, THE FOREGOING LIMITED WARRANTY IS THE  
CONSUMER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES,  
EXPRESS OR IMPLIED. NOKIA SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, PUNITIVE  
OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED  
BENEFITSOR PROFITS, LOSS OF SAVINGS OR REVENUE, LOSS OF DATA, PUNITIVEDAMAGES,  
LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL,  
COST OF ANY SUBSTITUTE EQUIPMENT OR FACILITIES, DOWNTIME, THE CLAIMS OF  
ANY THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY, RESULTING  
FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM BREACH OF THE  
WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL  
OR EQUITABLE THEORY, EVEN IF NOKIA KNEW OF THE LIKELIHOOD OF SUCH DAMAGES.  
NOKIA SHALL NOT BE LIABLE FOR DELAY IN RENDERING SERVICE UNDER THE LIMITED  
WARRANTY, OR LOSS OF USE DURING THE PERIOD THAT THE PRODUCT IS BEING REPAIRED.  
11 Some states do not allow limitation of how long an implied warranty lasts, so the one  
year warranty limitation may not apply to you (the Consumer). Some states do not  
allow the exclusion or limitation of incidental and consequential damages, so certain  
of the above limitations or exclusions may not apply to you (the Consumer). This limited  
warranty gives the Consumer specific legal rights and the Consumer may also have  
other rights which vary from state to state.  
12 Nokia neither assumes nor authorizes any authorized service center or any other person  
or entity to assume for it any other obligation or liability beyond that which is expressly  
provided for in this limited warranty including the provider or seller of any extended  
warranty or service agreement.  
13 This is the entire warranty between Nokia and the Consumer, and supersedes all prior  
and contemporaneous agreements or understandings, oral or written, relating to the  
Product, and no representation, promise or condition not contained herein shall modify  
these terms.  
14 This limited warranty allocates the risk of failure of the Product between the Consumer  
and Nokia. The allocation is recognized by  
the Consumer and is reflected in the purchase price.  
15 Any action or lawsuit for breach of warranty must be commenced within eighteen (18)  
months following purchase of the Product.  
110  
Copyright © 2004 Nokia  
Reference Information  
16 Questions concerning this limited warranty may be directed to:  
Nokia Inc.  
Attn: Customer Service  
7725 Woodland Center Blvd., Ste. 150  
Tampa, FL 33614  
Telephone: 1-888-NOKIA-2U (1-888-665-4228)  
Facsimile: (813) (813) 249-9619  
TTY/TDD Users Only: 1-800-24-NOKIA (1-800-246-6542)  
17 The limited warranty period for Nokia supplied attachments and accessories is  
specifically defined within their own warranty cards and packaging.  
Nokia 6820i User Guide  
111  
Copyright © 2004 Nokia  
NOTES  
112  
Copyright © 2004 Nokia  
Appendix A Message from the CTIA  
Appendix A Message from the CTIA  
(Cellular Telecommunications &  
Internet Association)  
to all users of mobile phones  
© 2001 Cellular Telecommunications & Internet Association. All Rights  
Reserved.1250 Connecticut Avenue, NW Suite 800, Washington, DC 20036.  
Phone: (202) 785-0081  
113  
 
Safety is the most important call you will ever make.  
A Guide to Safe and Responsible Wireless Phone Use  
Tens of millions of people in the U.S. today take advantage of the unique combination of  
convenience, safety and value delivered by the wireless telephone. Quite simply, the wireless  
phone gives people the powerful ability to communicate by voice--almost anywhere,  
anytime--with the boss, with a client, with the kids, with emergency personnel or even with  
the police. Each year, Americans make billions of calls from their wireless phones, and the  
numbers are rapidly growing.  
But an important responsibility accompanies those benefits, one that every wireless phone  
user must uphold. When driving a car, driving is your first responsibility. A wireless phone  
can be an invaluable tool, but good judgment must be exercised at all times while driving a  
motor vehicle--whether on the phone or not.  
The basic lessons are ones we all learned as teenagers. Driving requires alertness, caution  
and courtesy. It requires a heavy dose of basic common sense---keep your head up, keep your  
eyes on the road, check your mirrors frequently and watch out for other drivers. It requires  
obeying all traffic signs and signals and staying within the speed limit. It means using  
seatbelts and requiring other passengers to do the same.  
But with wireless phone use, driving safely means a little more. This brochure is a call to  
wireless phone users everywhere to make safety their first priority when behind the wheel of  
a car. Wireless telecommunications is keeping us in touch, simplifying our lives, protecting  
us in emergencies and providing opportunities to help others in need.  
When it comes to the use of wireless phones, safety is your most important call.  
Wireless Phone "Safety Tips"  
Below are safety tips to follow while driving and using a wireless phone which should be easy  
to remember.  
1
2
3
4
5
Get to know your wireless phone and its features such as speed dial and redial. Carefully  
read your instruction manual and learn to take advantage of valuable features most  
phones offer, including automatic redial and memory. Also, work to memorize the phone  
keypad so you can use the speed dial function without taking your attention off the road.  
When available, use a hands free device. A number of hands free wireless phone  
accessories are readily available today. Whether you choose an installed mounted device  
for your wireless phone or a speaker phone accessory, take advantage of these devices if  
available to you.  
Position your wireless phone within easy reach. Make sure you place your wireless phone  
within easy reach and where you can grab it without removing your eyes from the road.  
If you get an incoming call at an inconvenient time, if possible, let your voice mail answer  
it for you.  
Suspend conversations during hazardous driving conditions or situations. Let the person  
you are speaking with know you are driving; if necessary, suspend the call in heavy traffic  
or hazardous weather conditions. Rain, sleet, snow and ice can be hazardous, but so is  
heavy traffic. As a driver, your first responsibility is to pay attention to the road.  
Do not take notes or look up phone numbers while driving. If you are reading an address  
book or business card, or writing a "to do" list while driving a car, you are not watching  
where you are going. It’s common sense. Don’t get caught in a dangerous situation because  
you are reading or writing and not paying attention to the road or nearby vehicles.  
114  
Appendix A Message from the CTIA  
6
7
8
9
Dial sensibly and assess the traffic; if possible, place calls when you are not moving or  
before pulling into traffic. Try to plan your calls before you begin your trip or attempt to  
coincide your calls with times you may be stopped at a stop sign, red light or otherwise  
stationary. But if you need to dial while driving, follow this simple tip--dial only a few  
numbers, check the road and your mirrors, then continue.  
Do not engage in stressful or emotional conversations that may be distracting. Stressful  
or emotional conversations and driving do not mix--they are distracting and even  
dangerous when you are behind the wheel of a car. Make people you are talking with  
aware you are driving and if necessary, suspend conversations which have the potential to  
divert your attention from the road.  
Use your wireless phone to call for help. Your wireless phone is one of the greatest tools  
you can own to protect yourself and your family in dangerous situations--with your  
phone at your side, help is only three numbers away. Dial 9-1-1 or other local emergency  
number in the case of fire, traffic accident, road hazard or medical emergency.  
Remember, it is a free call on your wireless phone!  
Use your wireless phone to help others in emergencies. Your wireless phone provides you  
a perfect opportunity to be a "Good Samaritan" in your community. If you see an auto  
accident, crime in progress or other serious emergency where lives are in danger, call 9-  
1-1 or other local emergency number, as you would want others to do for you.  
10 Call roadside assistance or a special wireless non-emergency assistance number when  
necessary. Certain situations you encounter while driving may require attention, but are  
not urgent enough to merit a call for emergency services. But you still can use your  
wireless phone to lend a hand. If you see a broken-down vehicle posing no serious hazard,  
a broken traffic signal, a minor traffic accident where no one appears injured or a vehicle  
you know to be stolen, call roadside assistance or other special non-emergency wireless  
number.  
Careless, distracted individuals and people driving irresponsibly represent a hazard to  
everyone on the road. Since 1984, the Cellular Telecommunications Industry Association  
and the wireless industry have conducted educational outreach to inform wireless phone  
users of their responsibilities as safe drivers and good citizens. As we approach a new  
century, more and more of us will take advantage of the benefits of wireless telephones. And,  
as we take to the roads, we all have a responsibility to drive safely.  
The wireless industry reminds you to use your phone safely when driving.  
For more information, please call 1-888-901-SAFE.  
For updates: http://www.wow-com.com/consumer/issues/driving/articles.cfm?ID=85  
115  
NOTES  
116  
Appendix B Message from the FDA  
Appendix B Message from the FDA  
(U.S. FoodandDrugAdministration)  
to all users of mobile phones  
©July 18, 2001 For updates: http://www.fda.gov/cdrh/phones  
117  
 
Consumer Update on Wireless Phones  
U.S. Food and Drug Administration  
1. Do wireless phones pose a health hazard?  
The available scientific evidence does not show that any health problems are associated with  
using wireless phones. There is no proof, however, that wireless phones are absolutely safe.  
Wireless phones emit low levels of radiofrequency energy (RF) in the microwave range while  
being used. They also emit very low levels of RF when in the stand-by mode. Whereas high  
levels of RF can produce health effects (by heating tissue), exposure to low level RF that does  
not produce heating effects causes no known adverse health effects. Many studies of low  
level RF exposures have not found any biological effects. Some studies have suggested that  
some biological effects may occur, but such findings have not been confirmed by additional  
research. In some cases, other researchers have had difficulty in reproducing those studies,  
or in determining the reasons for inconsistent results.  
2. What is FDA's role concerning the safety of wireless phones?  
Under the law, FDA does not review the safety of radiation-emitting consumer products such  
as wireless phones before they can be sold, as it does with new drugs or medical devices.  
However, the agency has authority to take action if wireless phones are shown to emit  
radiofrequency energy (RF) at a level that is hazardous to the user. In such a case, FDA could  
require the manufacturers of wireless phones to notify users of the health hazard and to  
repair, replace or recall the phones so that the hazard no longer exists.  
Although the existing scientific data do not justify FDA regulatory actions, FDA has urged  
the wireless phone industry to take a number of steps, including the following:  
Support needed research into possible biological effects of RF of the type emitted by  
wireless phones;  
Design wireless phones in a way that minimizes any RF exposure to the user that is not  
necessary for device function; and  
Cooperate in providing users of wireless phones with the best possible information on  
possible effects of wireless phone use on human health.  
FDA belongs to an interagency working group of the federal agencies that have  
responsibility for different aspects of RF safety to ensure coordinated efforts at the federal  
level. The following agencies belong to this working group:  
National Institute for Occupational Safety and Health  
Environmental Protection Agency  
Federal Communications Commission  
Occupational Safety and Health Administration  
National Telecommunications and Information Administration  
The National Institutes of Health participates in some interagency working group activities,  
as well.  
FDA shares regulatory responsibilities for wireless phones with the Federal Communications  
Commission (FCC). All phones that are sold in the United States must comply with FCC  
safety guidelines that limit RF exposure. FCC relies on FDA and other health agencies for  
safety questions about wireless phones. FCC also regulates the base stations that the wireless  
phone networks rely upon. While these base stations operate at higher power than do the  
wireless phones themselves, the RF exposures that people get from these base stations are  
typically thousands of times lower than those they can get from wireless phones. Base  
stations are thus not the subject of the safety questions discussed in this document.  
118  
Appendix B Message from the FDA  
3. What kinds of phones are the subject of this update?  
The term wireless phone refers here to hand-held wireless phones with built-in antennas,  
often called cell mobile or PCS phones. These types of wireless phones can expose the user  
to measurable radiofrequency energy (RF) because of the short distance between the phone  
and the user’s head. These RF exposures are limited by Federal Communications Commission  
safety guidelines that were developed with the advice of FDA and other federal health and  
safety agencies. When the phone is located at greater distances from the user, the exposure  
to RF is drastically lower because a person's RF exposure decreases rapidly with increasing  
distance from the source. The so-called cordless phones; which have a base unit connected  
to the telephone wiring in a house, typically operate at far lower power levels, and thus  
produce RF exposures far below the FCC safety limits.  
4. What are the results of the research done already?  
The research done thus far has produced conflicting results, and many studies have suffered  
from flaws in their research methods. Animal experiments investigating the effects of  
radiofrequency energy (RF) exposures characteristic of wireless phones have yielded  
conflicting results that often cannot be repeated in other laboratories. A few animal studies,  
however, have suggested that low levels of RF could accelerate the development of cancer in  
laboratory animals. However, many of the studies that showed increased tumor  
development used animals that had been genetically engineered or treated with cancer-  
causing chemicals so as to be pre-disposed to develop cancer in the absence of RF exposure.  
Other studies exposed the animals to RF for up to 22 hours per day. These conditions are not  
similar to the conditions under which people use wireless phones, so we don’t know with  
certainty what the results of such studies mean for human health.  
Three large epidemiology studies have been published since December 2000. Between them,  
the studies investigated any possible association between the use of wireless phones and  
primary brain cancer, glioma, meningioma, or acoustic neuroma, tumors of the brain or  
salivary gland, leukemia, or other cancers. None of the studies demonstrated the existence  
of any harmful health effects from wireless phone RF exposures. However, none of the  
studies can answer questions about long-term exposures, since the average period of phone  
use in these studies was around three years.  
5. What research is needed to decide whether RF exposure from wireless phones poses a  
health risk?  
A combination of laboratory studies and epidemiological studies of people actually using  
wireless phones would provide some of the data that are needed. Lifetime animal exposure  
studies could be completed in a few years. However, very large numbers of animals would  
be needed to provide reliable proof of a cancer promoting effect if one exists.  
Epidemiological studies can provide data that is directly applicable to human populations,  
but 10 or more years follow-up may be needed to provide answers about some health effects,  
such as cancer. This is because the interval between the time of exposure to a cancer-causing  
agent and the time tumors develop - if they do - may be many, many years. The interpretation  
of epidemiological studies is hampered by difficulties in measuring actual RF exposure  
during day-to-day use of wireless phones. Many factors affect this measurement, such as the  
angle at which the phone is held, or which model of phone is used.  
6. What is FDA doing to find out more about the possible health effects of wireless phone RF?  
FDA is working with the U.S. National Toxicology Program and with groups of investigators  
around the world to ensure that high priority animal studies are conducted to address  
important questions about the effects of exposure to radiofrequency energy (RF).  
119  
FDA has been a leading participant in the World Health Organization International  
Electromagnetic Fields (EMF) Project since its inception in 1996. An influential result of this  
work has been the development of a detailed agenda of research needs that has driven the  
establishment of new research programs around the world. The Project has also helped  
develop a series of public information documents on EMF issues.  
FDA and the Cellular Telecommunications & Internet Association (CTIA) have a formal  
Cooperative Research and Development Agreement (CRADA) to do research on wireless  
phone safety. FDA provides the scientific oversight, obtaining input from experts in  
government, industry, and academic organizations. CTIA-funded research is conducted  
through contracts to independent investigators. The initial research will include both  
laboratory studies and studies of wireless phone users. The CRADA will also include a  
broad assessment of additional research needs in the context of the latest research  
developments around the world.  
7. How can I find out how much radiofrequency energy exposure I can get by using my  
wireless phone?  
All phones sold in the United States must comply with Federal Communications  
Commission (FCC) guidelines that limit radiofrequency energy (RF) exposures. FCC  
established these guidelines in consultation with FDA and the other federal health and safety  
agencies. The FCC limit for RF exposure from wireless telephones is set at a Specific  
Absorption Rate (SAR) of 1.6 watts per kilogram (1.6 W/kg). The FCC limit is consistent  
with the safety standards developed by the Institute of Electrical and Electronic Engineering  
(IEEE) and the National Council on Radiation Protection and Measurement. The exposure  
limit takes into consideration the body’s ability to remove heat from the tissues that absorb  
energy from the wireless phone and is set well below levels known to have effects.  
Manufacturers of wireless phones must report the RF exposure level for each model of  
phone to the FCC. The FCC website (http://www.fcc.gov/oet/rfsafety) gives directions for  
locating the FCC identification number on your phone so you can find your phone’s RF  
exposure level in the online listing.  
8. What has FDA done to measure the radiofrequency energy coming from wireless phones?  
The Institute of Electrical and Electronic Engineers (IEEE) is developing a technical standard  
for measuring the radiofrequency energy (RF) exposure from wireless  
phones and other wireless handsets with the participation and leadership of FDA scientists  
and engineers. The standard, Recommended Practice for Determining the Spatial-Peak  
Specific Absorption Rate (SAR) in the Human Body Due to Wireless Communications  
Devices: Experimental Techniques, sets forth the first consistent test methodology for  
measuring the rate at which RF is deposited in the heads of wireless phone users. The test  
method uses a tissue-simulating model of the human head. Standardized SAR test  
methodology is expected to greatly improve the consistency of measurements made at  
different laboratories on the same phone. SAR is the measurement of the amount of energy  
absorbed in tissue, either by the whole body or a small part of the body. It is measured in  
watts/kg (or milliwatts/g) of matter. This measurement is used to determine whether a  
wireless phone complies with safety guidelines.  
120  
Appendix B Message from the FDA  
9. What steps can I take to reduce my exposure to radiofrequency energy from my  
wireless phone?  
If there is a risk from these products--and at this point we do not know that there is--it is  
probably very small. But if you are concerned about avoiding even potential risks, you can  
take a few simple steps to minimize your exposure to radiofrequency energy (RF). Since time  
is a key factor in how much exposure a person receives, reducing the amount of time spent  
using a wireless phone will reduce RF exposure.  
If you must conduct extended conversations by wireless phone every day, you could place  
more distance between your body and the source of the RF, since the exposure level drops  
off dramatically with distance. For example, you could use a headset and carry the wireless  
phone away from your body or use a wireless phone connected to a remote antenna.  
Again, the scientific data do not demonstrate that wireless phones are harmful. But if you  
are concerned about the RF exposure from these products, you can use measures like those  
described above to reduce your RF exposure from wireless phone use.  
10. What about children using wireless phones?  
The scientific evidence does not show a danger to users of wireless phones, including  
children and teenagers. If you want to take steps to lower exposure to radiofrequency energy  
(RF), the measures described above would apply to children and teenagers using wireless  
phones. Reducing the time of wireless phone use and increasing the distance between the  
user and the RF source will reduce RF exposure.Some groups sponsored by other national  
governments have advised that children be discouraged from using wireless phones at all. For  
example, the government in the United Kingdom distributed leaflets containing such a  
recommendation in December 2000. They noted that no evidence exists that using a wireless  
phone causes brain tumors or other ill effects. Their recommendation to limit wireless  
phone use by children was strictly precautionary; it was not based on scientific evidence that  
any health hazard exists.  
11. What about wireless phone interference with medical equipment?  
Radiofrequency energy (RF) from wireless phones can interact with some electronic devices.  
For this reason, FDA helped develop a detailed test method to measure electromagnetic  
interference (EMI) of implanted cardiac pacemakers and defibrillators from wireless  
telephones. This test method is now part of a standard sponsored by the Association for the  
Advancement of Medical instrumentation (AAMI). The final draft, a joint effort by FDA,  
medical device manufacturers, and many other groups, was completed in late 2000. This  
standard will allow manufacturers to ensure that cardiac pacemakers and defibrillators are  
safe from wireless phone EMI. FDA has tested hearing aids for interference from handheld  
wireless phones and helped develop a voluntary standard sponsored by the Institute of  
Electrical and Electronic Engineers (IEEE). This standard specifies test methods and  
performance requirements for hearing aids and wireless phones so that no interference  
occurs when a person uses a compatible phone and a accompanied hearing aid at the same  
time. This standard was approved by the IEEE in 2000.  
FDA continues to monitor the use of wireless phones for possible interactions with other  
medical devices. Should harmful interference be found to occur, FDA will conduct testing to  
assess the interference and work to resolve the problem.  
121  
12. Where can I find additional information?  
For additional information, please refer to the following resources:  
FDA web page on wireless phones  
http://www.fda.gov/cdrh/phones/index.html  
Federal Communications Commission (FCC) RF Safety Program  
http://www.fcc.gov/oet/rfsafety  
International Commission on Non-Ionizing Radiation Protection  
http://www.icnirp.de  
World Health Organization (WHO) International EMF Project  
http://www.who.int/emf  
National Radiological Protection Board (UK)  
http://www.nrpb.org.uk/  
July 18, 2001For updates: http://www.fda.gov/cdrh/phones  
122  
call waiting 21  
caller  
ID 21  
camera 73  
certificates 92  
characters, typing 23  
clock 61  
Index  
Numerics  
1-touch dial 58  
A
accented characters 23  
access codes 69  
accessibility 5  
alarm clock 75  
codes 10  
answer a call 21  
anykey answer 66  
applications 84  
archive folder 29  
conference calls 22  
connectivity 95  
B
battery  
add images 56  
charger connector 8  
how to charge 10  
installation 8  
birthday notes in calendar 76  
BlackBerry  
connectivity 46  
Bluetooth connections 63  
bookmarks 91  
cookies 91  
countdown timer 86  
counter  
brightness setting for display 61  
browser security 92  
business cards 57  
GPRS data 54  
text messages 31  
currency conversion 86  
Customer Care Center 7  
C
cache memory 92  
calculator 86  
calendar 29, 75  
call  
D
data  
send and receive using IR 64  
synchronizing 80  
transferring 97  
forwarding 66  
restricting 69  
timers 53  
data cable connector 8  
date setting 61  
default slide timing setting 37  
delete  
waiting 66  
call forwarding 66  
Nokia 6820i User Guide  
123  
Copyright © 2004 Nokia  
 
distribution lists 30  
text messages 34  
dialed numbers 53  
dictionary 24  
digital signature 93  
display contrast 61  
distribution lists 30  
downloaded applications 84  
downloads 91  
H
headset connector 8  
Help screens 68  
DTMF tone strings 22  
I
IM  
E
EGPRS 64  
icons 39  
menus 40  
registration 40  
e-mail  
how to reply 35  
required setup 34  
send later option 35  
settings 38  
write and send 34  
e-newsletters 5  
enhancement settings 68  
enhancements for phone 96  
enter text  
keyboard closed 24  
keyboard open 23  
environment profiles 60  
add to contacts 56  
editing 71  
in multimedia messages 31  
IMEI number 7  
information label 7  
infrared 64  
F
factory settings 70  
fixed dialing 69  
install SIM card and battery 8  
instant messaging 39  
folders, create 29  
K
font size setting 38  
formats for multimedia messages 31  
free memory 55  
keyboard  
functions when closed 14  
how to enter text 23, 24  
how to open 12  
key functions when open 15  
keypad  
frequencies 5  
G
gallery menu 71  
games 83  
lock 67  
124  
Copyright © 2004 Nokia  
tones 60  
L
language selection 67  
lap timer 87  
P
last number redial 20  
lock phone keypad 67  
loudspeaker 22  
PC Suite 95  
phone  
how to register 5  
M
memory  
setting for phone or SIM 55  
sharing 4  
status 55, 67  
network frequencies 5  
menu shortcuts 26  
message center number 36  
messages  
power key 14  
predictive text 24  
profiles  
alert tone 60  
counter 31  
font size setting 38  
instant 39  
Bluetooth technology 62  
send business cards 57  
tips for text messages 25  
microphone connector 8  
missed calls 53  
MMS, see multimedia messages 31  
model number 5  
module PIN 70, 93  
multimedia memory full message 33  
multimedia messages 31  
folders 33  
Q
quick guide 2  
R
received calls 53  
record  
sounds and speech 85  
video clips 74  
redial  
automatically 66  
number 20  
how to create 32  
how to reply 32  
register phone 5  
reminders in calendar 76  
restriction password 70  
right selection key options 62  
ringing options 60  
supported formats 31  
multimedia reception 37  
N
newsletters 5  
Nokia  
Nokia 6820i User Guide  
125  
Copyright © 2004 Nokia  
how to insert 9  
S
save contact numbers 59  
scale image down setting 37  
screen saver timeout 61  
search for a contact 56  
security  
split timer 87  
start-up tone 68  
code 69  
keyguard 67  
level 69  
module 93  
settings 68  
send DTMF tone strings 22  
service  
commands 38  
inbox 91  
settings  
Bluetooth connections 63  
calls 66  
camera 73  
display contrast 61  
EGPRS 66  
for contacts 55  
for display 61  
for e-mail 38  
for enhancements 68  
for font size 38  
for text and e-mail 36  
security 68  
synchronization 81  
time and date 61  
wallet 80  
counter 31  
enter with keyboard open 23  
how to reply 28  
messages 27  
send to a group 28  
SMS messages 27  
templates for 29  
tips for writing 25  
time setting 61  
timers  
countdown 86  
shared memory 4  
shortcuts 62  
signing PIN 70  
silence feature 21  
SIM 59  
for GPRS connection 54  
for phone calls 53  
lap times 87  
split times 87  
to-do list 77  
tone setting profiles 60  
troubleshooting 7  
SIM card  
error messages 10  
126  
Copyright © 2004 Nokia  
contact Nokia 7  
multimedia memory full 33  
SIM card messages 10  
TTY information 7  
U
unlock phone keypad 67  
user group (closed) 69  
USSD commands 38  
V
vibrating alert 60  
video  
add clips to messages 31  
record a video clip 74  
voice  
dial 58  
mailbox 20  
messages 36  
recorder 85  
W
wallet  
code 70  
purchases 78  
wallpaper 61  
warning tones 60  
warranty registration 5  
Web site for accessibility 5  
welcome note on display 68  
Nokia 6820i User Guide  
127  
Copyright © 2004 Nokia  
Para obtener un manual del usuario en español favor de llamar o enviar un fax  
al teléfono 1-888-NOKIA-2U, fax 813-249-9619.  
Nokia 6820i User Guide  
9310322  
08/04  
128  
Copyright © 2004 Nokia  

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