Motorola i530 User Manual

Nextel  
iDEN  
Digital Multi-service Data-capable Phone  
i530 Phone User’s Guide  
@NNTN5194A@  
NNTN5194A  
Ways to Enter a Number................................20  
Using Speakerphone .....................................22  
Using Mute.....................................................23  
Making Emergency Phone Calls....................23  
Contents  
Getting Started...........................................1  
Removing the Battery Door ............................. 3  
Locating Your SIM Card ..................................3  
Battery .............................................................4  
Powering On and Off ....................................... 6  
Activating Service ............................................ 6  
Enabling Over-the-Air Security ........................ 6  
Finding Your Phone Number ........................... 7  
Completing Setup ............................................ 8  
Phone Basics................................................... 9  
SIM Card Security.......................................... 12  
Locking the Keypad ....................................... 15  
Accessories ...................................................16  
Call Alerts ................................................ 25  
Sending Call Alerts ........................................25  
Receiving Call Alerts......................................25  
Using the Call Alert Queue ............................26  
Recent Calls............................................. 29  
Storing Recent Calls to Contacts...................29  
Deleting Recent Calls ....................................30  
Entering Text ........................................... 31  
Using Alpha Mode..........................................31  
Using Word Mode ..........................................31  
Special Function Keys ...................................32  
Using Numeric Mode .....................................33  
Using Symbols Mode.....................................33  
Wireless Local Number Portability: Bringing  
Your Phone Number From Another Carrier... 17  
Nextel® Customer Care ................................. 17  
Making Calls.............................................19  
Phone Calls ...................................................19  
Direct ConnectTM Calls.................................. 19  
Receiving Calls .............................................. 19  
Call Icons .......................................................20  
Contacts................................................... 35  
Viewing Contacts ...........................................36  
Creating Entries .............................................37  
Storing Numbers Faster.................................38  
i
Editing Entries................................................ 39  
Deleting Entries ............................................. 39  
Checking Capacity......................................... 40  
Creating Pauses and Waits ........................... 40  
International Numbers ................................... 40  
Turning Off Call Forwarding...........................56  
Forwarding Missed Calls................................56  
Viewing Call Forwarding Settings ..................57  
Ring Tones............................................... 59  
Setting Your Phone to Vibrate .......................59  
Assigning Ring Tones to Contacts.................60  
Ring and Vibrate ............................................60  
Viewing Ring Tone Assignments ...................60  
Downloading More Ring Tones......................61  
Managing Memory .........................................61  
Deleting Custom Ring Tones.........................61  
Memo ........................................................41  
®
Nextel Voice Mail ...................................43  
Setting Up Your Voice Mail Box.....................43  
Playing Messages.......................................... 43  
Changing Your Password .............................. 44  
Recording Your Name ................................... 44  
Recording Your Active Greeting .................... 45  
Advanced Voice Mail Features ...................... 45  
GPS Enabled............................................ 63  
IMPORTANT: Things to Keep in Mind...........63  
Making an Emergency Call............................64  
Viewing Your Approximate Location..............65  
Enhancing GPS Performance........................66  
Updating Satellite Almanac Data ...................67  
Setting Privacy Options..................................68  
Using GPS with Map Software.......................69  
Messages .................................................51  
Message Notifications....................................51  
Voice Mail ...................................................... 52  
Text and Numeric Messages ......................... 52  
Net Alerts .......................................................53  
Call Forwarding........................................55  
®
Nextel Online Services ......................... 73  
Forwarding All Calls....................................... 55  
NOL Services.................................................73  
ii  
Accessing NOL Services From Your Phone.. 73  
Optional Features ..........................................89  
®
Advanced Calling Features.....................75  
Call Waiting.................................................... 75  
Call Hold ........................................................ 76  
3-Way Calling ................................................ 76  
Creating Pauses and Waits While Dialing ..... 77  
Making International Calls ............................. 77  
Setting One Touch Direct Connect ................ 77  
Setting Flip Actions ........................................78  
Group ConnectTM Calls ................................. 79  
Call Timers..................................................... 80  
Using Your Phone as a Modem.....................80  
Making TTY Calls .......................................... 81  
Special Dialing Codes....................................83  
Additional Phone Features ............................83  
Nextel Customer Care .......................... 91  
Domestic Customer Care...............................91  
Nextel Worldwide® Customer Care................92  
Understanding Status Messages........... 93  
®
Nextel Terms and  
Conditions of Service ............................. 95  
Safety and General Information........... 107  
RF Operational Characteristics....................107  
Portable Radio Product Operation and EME  
Exposure......................................................107  
Electro Magnetic Interference/Compatibility 110  
Medical Devices...........................................110  
Operational Warnings ..................................111  
Operational Cautions ...................................112  
Accessory Safety Information ......................113  
Customizing Your Phone........................85  
Setting the Volume ........................................85  
Setting Your Phone to Vibrate ....................... 85  
Seeing the Display Better .............................. 86  
Using a Headset ............................................ 86  
Using Settings................................................ 86  
iii  
MOTOROLA LIMITED WARRANTY ......115  
Limited Warranty  
Motorola Communication Products  
(International).........................................119  
Patent and Trademark Information ......123  
Index .......................................................125  
iv  
Note: This equipment has been tested and found  
to comply with the limits for a Class B  
digital device, pursuant to part 15 of the  
FCC Rules. These limits are designed to  
provide reasonable protection against  
harmful interference in a residential  
installation. This equipment generates,  
uses and can radiate radio frequency  
energy and, if not installed and used in  
accordance with the instructions, may  
cause harmful interference to radio  
communications. However, there is no  
guarantee that interference will not occur in  
a particular installation.  
DECLARATION OF CONFORMITY  
Per FCC CFR 47 Part 2 Section 2.1077(a)  
Responsible Party Name: Motorola, Inc.  
Address: 8000 West Sunrise Boulevard  
Plantation, FL 33322 USA  
Phone Number: 1 (800) 453-0920  
If this equipment does cause harmful  
interference to radio or television reception,  
which can be determined by turning the  
equipment off and on, the user is encouraged  
to try to correct the interference by one or  
more of the following measures:  
Hereby declares that the product:  
Product Name: i530  
Model Number: H63XAH6RR3AN  
Reorient or relocate the receiving  
antenna.  
Conforms to the following regulations:  
Increase the separation between the  
equipment and receiver.  
FCC Part 15, subpart B, section 15.107(a),  
15.107(d) and section 15.109(a)  
Connect the equipment into an outlet on a  
circuit different from that to which the  
receiver is connected.  
Class B Digital Device  
Consult the dealer or an experienced  
radio/TV technician for help.  
v
vi  
Getting Started  
earpiece  
display screen  
p
Power button.  
Navigation key — press the arrows to scroll  
through menus and lists.  
Menu key — accesses context-sensitive  
menus.  
m
A
option keys  
navigation key  
power button  
Option key — selects the option appearing  
above it on the display.  
volume  
controls  
Note: Throughout this User’s Guide, the  
option keys will be represented by  
A.  
PUSH TO TALKTM  
(PTTTM) button  
punctuation key  
audio jack  
s
e
Send key — places phone calls.  
End key — ends phone calls; returns to idle  
screen; in browser mode, returns to Net  
main menu.  
space key  
back/pause  
dialing key  
microphone  
To start using your i530 phone:  
accessory connector  
Make sure your SIM card is in place.  
Charge the battery.  
1
             
Getting Started  
Activate your service.  
Enable over-the-air security.  
status light  
antenna  
DIRECT  
CONNECT/  
GROUP  
CONNECT  
speaker on/off  
flip  
t
.
Acts like s when the flip is closed; turns  
Direct ConnectTM / Group ConnectTM  
speaker on and off.  
Acts like e when the flip is closed.  
Status Indicates the status of your connection.  
light  
Solid green means your phone is in use;  
flashing green means your phone is ready  
to use; solid red means no service; flashing  
red means your phone is signing on to the  
network.  
2
Removing the Battery Door  
Removing the Battery Door  
1 Make sure the phone is powered off. See  
“Powering On and Off” on page 6.  
2 Slide the release button back until it releases the  
battery door.  
Locating Your SIM Card  
Your SIM (Subscriber Identity Module) card is a  
small piece of white plastic located in the SIM card  
holder in the back of your phone, underneath the  
battery.  
speaker  
SIM card  
3 Allow the battery door to pop up and remove it  
from the back of your phone.  
If there is no SIM card in your phone, contact Nextel  
Customer Care at 1-800-639-6111.  
3
       
Getting Started  
Charging the Battery  
Your phone comes with a standard travel charger.  
Battery  
Inserting the Battery  
Your phone comes with a Standard Lithium Ion  
battery.  
1 Plug the charger into an electrical outlet.  
2 Open the connector cover.  
1 Remove the battery door.  
2 Insert the top of the battery into the battery area.  
Press the bottom of the battery to secure it  
connector  
cover  
3 Plug the other end of the charger into the  
accessory connector.  
3 Replace the battery door and press it gently until  
you hear a click.  
4
       
Battery  
Charger Attached appears on the display.  
Removing the Battery  
Tip: To remove the charger from the accessory  
connector: Press the buttons on the sides of  
the plug. Pull the plug straight out.  
1 With the phone powered off, remove the battery  
door.  
2 Remove the battery by placing your thumb in the  
bottom left-hand corner next to the antenna,  
pushing the battery towards the antenna and  
lifting it out.  
4 If you have purchased optional batteries or  
chargers, see “Charging Times”.  
Note: While the phone is charging, the keypad  
backlight will not illuminate.  
Charging Times  
See your Lithium Ion battery and travel charger to  
determine the appropriate charging time.  
Recommended charging times:  
Battery  
Charger  
Rapid  
Battery Use and Maintenance  
Standard  
4 hours  
The Motorola iDEN Approved Lithium Ion  
chargers provide optimum performance. Other  
chargers may not fully charge the iDEN Lithium  
Ion battery or may yield a reduced number of  
lifetime charge cycles.  
Standard  
Lithium Ion  
2 hours  
High  
Capacity  
Lithium Ion  
3.5 hours  
7.5 hours  
Extreme temperatures degrade battery  
performance. Do not store the battery where  
temperatures exceed 140°F (60°C) or fall below  
4°F (-20°C).  
For best results, charge the batteries within the  
temperature range of 50°F to 104°F (10°C to 40°C).  
Prolonged charging is not recommended.  
5
     
Getting Started  
Lithium Ion batteries have a self discharge rate  
and without use, lose about 1% of their charge  
per day.  
2 Press and hold p.  
Activating Service  
The first time you power on your phone, your service  
is activated.  
The battery capacity is degraded if the battery is  
stored for long periods while fully charged. If long  
term storage is required, store at half capacity.  
A screen then appears prompting you to select Ok  
to update your browser information. This screen will  
only appear during initial activation. See “Enabling  
Over-the-Air Security”.  
Powering On and Off  
To power your phone on:  
1 Open the flip.  
2 Press p.  
Enabling Over-the-Air Security  
To receive Over-the-Air Radio Service Software  
(OARSS) Security you must enable security the first  
time you power on your phone or within 20 days of  
first activation of your phone.  
As your phone connects to the network, you will see  
a connecting message. When the idle screen  
appears, the phone is ready to use.  
1 Press A under Ok.  
Note: If you press A under Later, the idle screen  
will appear. The next time you select Net  
from the main menu, you will be prompted  
to enable security before you can use  
Nextel Online services.  
2 You are prompted to enable security. Press A  
under Yes. A series of screens and then the  
default homepage displays.  
To power your phone off:  
3 Press e to return to the idle screen.  
1 Open the flip.  
6
                 
Finding Your Phone Number  
Within 24 hours of enabling security, you will receive  
a Net alert containing your Personal Telephone  
Number (PTN), Nextel Customer Care number,  
Direct ConnectTM number, and Talkgroup lists for  
Group ConnectTM calls.  
3 Press A under Select.  
4 Scroll to see your information:  
Name — Enter your name. See “Entering Text”  
on page 31.  
Line 1 and Line 2 — your phone numbers for  
phone lines 1 and 2. These are filled in when  
you receive your first Net alert after enabling  
over-the-air security on your phone.  
Note: If you are transferring your phone number  
to Nextel from your previous carrier, that  
number will be automatically programmed  
into the Contacts list for all other phones  
that were part of your order. For more  
Direct Connect — Your Direct Connect  
number is the number that others use to  
contact you using Direct Connect service. It is  
filled in when you receive your first Net alert  
after enabling over-the-air security on your  
phone.  
information, go to www.nextel.com/WLNP.  
1 When you receive a Net alert saying New  
Browser Message - Receive Programming  
Info, press A under Goto.  
2 You are prompted to accept changes to your lists.  
Group ID — the number of the Talkgroup you  
Press A under Ok.  
have joined.  
3 You are prompted again to accept changes to  
your lists. Press A under Ok.  
4 A confirmation screen displays. Press A under  
Ok.  
Carrier IP — the IP address assigned to  
Nextel. It is filled in when you register for  
packet data services.  
IP1 Address and IP2 Address — the IP  
addresses assigned to you for using the  
Internet with your phone.  
Ckt — Your circuit data number is the number  
you use if you want to use your phone to  
transfer circuit data. See “Using Your Phone as  
a Modem” on page 80. You receive this number  
from Nextel.  
5 Press e to return to the idle screen.  
Finding Your Phone Number  
My Info lets you view your phone number, Direct  
Connect number, and other phone information:  
1 Press m to access the main menu.  
2 Scroll to My Info.  
7
 
Getting Started  
Service Status — This information may be  
Contacting your Nextel Sales Representative at  
the time of activation  
used by Nextel Customer Care if there is a  
problem with your phone’s services.  
Using Wireless Manager to create, manage, and  
delete Talkgroups  
Completing Setup  
When you create your Talkgroups, you can select  
your own Talkgroup numbers.  
Joining a Talkgroup  
You can join a new Talkgroup by pressing # and  
entering the number using the keypad. Then press  
A under Join.  
When you enable over-the-air security, you receive  
a list of Talkgroups that have been set up for you if  
you subscribe to this service. The Talkgroup list is  
saved to Contacts.  
Nextel® Voice Mail  
You must set up your voice mail box before you can  
retrieve messages. See “Setting Up Your Voice Mail  
Box” on page 43.  
To receive Group Connect calls made to any of  
these Talkgroups, you must join the Talkgroup.  
1 Press A under Contcs. -or-  
From the main menu, select Contacts.  
Nextel Worldwide® Service  
2 Scroll to the Talkgroup you want to join.  
3 Press A under Join.  
You can use your phone to make calls  
internationally in select cities using other iDEN®  
networks by calling Customer Care to activate  
international dialing on your account. Countries in  
which you can use your phone include Argentina,  
Brazil, Canada, Philippines, Singapore, Israel,  
Mexico and Peru*.  
Note: You will now be able to receive Group  
Connect communications from this  
Talkgroup only. You can only monitor one  
Talkgroup at a time.  
Setting Up More Talkgroups  
* Credit approval may be required. Other conditions may apply.  
You can set up more Talkgroups in three ways:  
Using Group Connect Management on MyNextel  
at www.nextel.com  
8
       
Phone Basics  
Customizing Features  
Display Options  
You can control many features of your phone,  
including the volume of incoming sound, rings, and  
other tones. See “Customizing Your Phone” on page  
85.  
Two display options appear at the bottom of most  
screens. You select a display option by pressing the  
option key below it.  
Menus and Lists  
Your phone’s features are arranged in menus,  
submenus, and lists.  
Phone Basics  
Any time your phone is powered on, the display  
provides you with information and options.  
status icons  
To access the items in a menu or list, scroll using  
the navigation key at the top of your keypad. This  
key lets you scroll up, down, left, or right. Holding  
down the appropriate part of the navigation key  
speeds up scrolling.  
text area  
In this guide, this symbol > tells you to select a menu  
or list item. For example, Settings > Security  
means:  
menu icon  
display options  
1 Scroll to Settings on the main menu.  
2 Press A under Select to see the Settings  
screen.  
3 Scroll to Security and press A under Select to  
see the Security screen.  
The screen shown above is the idle screen. The idle  
screen appears when your phone is on, but not  
engaged in any activity.  
Text Area  
This area displays menus, messages, names,  
phone numbers, and other information.  
9
               
Getting Started  
Menu Key  
j
n
My Info  
View personal phone  
information, including  
phone number and Direct  
Connect number. See  
page 7.  
Many features provide context-sensitive menus that  
let you access related features and actions. The S  
icon appears any time a context-sensitive menu is  
available. Press m to access the menu.  
Downloads  
Provides a catalog of ring  
tones that you can  
Main Menu  
download directly from  
your phone. Browse  
through the catalog,  
download a ring tone of  
your choice and make that  
your default ring tone. Ring  
tones in this catalog will  
change frequently, so  
check regularly for fresh  
content.  
All your phone’s features can be accessed through  
the main menu. When you are using a feature, the  
icon for that feature appears in the upper left corner  
of the display.  
a
b
Net  
Access to Nextel Online  
services. See page 73.  
Settings  
Customize your phone.  
See page 85.  
Display/Info  
Phone Calls  
DC/GC Options  
Volume  
l
d
GPS  
Find your approximate  
geographical location. See  
page 63.  
Security  
Advanced  
Contacts  
Create, view, store, edit  
new contact form contacts. See page 35.  
list of contacts  
Contacts menu  
m
Ring Tones  
VibeAll  
list of ring tones  
Ring Tones menu  
Assign ring tones and turn  
ringer off. See page 59.  
10  
     
Phone Basics  
Status Icons  
e Messages  
Voice Mail  
Text Msgs  
Net alert  
Access messages. See  
page 51.  
Status icons appear in the two rows at the top of the  
display. Some appear at all times. Others appear  
only when your phone is engaged in certain  
activities or when you have activated certain  
features.  
f
Call Forward  
Set call forwarding options.  
See page 55.  
g
Memo  
Store a number to access  
later. See page 41.  
a b c d Battery Strength — More bars on  
the battery indicate a greater charge.  
e f g d  
h Call Timers  
Phone usage information.  
See page 80.  
o p q r Signal Strength — More bars next  
s
A
B
to the antenna indicate a stronger  
signal.  
i Recent Calls  
list of calls  
Lists recent calls. See  
page 29.  
Phone In Use — Your phone is  
recent calls menu  
Call Setup menu  
active on a phone call.  
Direct Connect In Use — Your  
phone is active on a Direct Connect  
call.  
k
Call Alert  
Lists call alerts. See  
page 25.  
list of call alerts  
Call Alert menu  
C
Talkgroup In Use — Your phone is  
active on a Group Connect call.  
1 2  
Active Phone Line — 1 indicates  
phone line 1 is ready to make calls; 2  
indicates phone line 2 is ready to  
make calls.  
11  
 
Getting Started  
GHI  
J KL  
Call Forward — Your phone is set  
to forward calls. See “Call  
Forwarding” on page 55.  
YZ  
NO  
Packet Data — You are ready to  
transfer packet data or are  
transferring packet data. See “Using  
Your Phone as a Modem” on page  
80.  
vM  
Ringer Off — Your phone is set not  
to ring. See “Setting Your Phone to  
Vibrate” on page 59.  
TTY — You are ready to use your  
phone to make calls using a  
teletypewriter device. See “Making  
TTY Calls” on page 81.  
u
Speaker Off — Sets Direct Connect  
and Group Connect sound to come  
through the earpiece rather than  
through the speaker.  
SIM Card Security  
Your SIM card stores all your Contacts and protects  
your personal information. Since this information is  
stored on your SIM card, not in your phone, you can  
remove the information by removing your SIM card.  
wy  
Messages — You have one or more  
messages. See “Messages” on page  
51.  
ljik T9 Text Input — You are using T9  
mn  
Text Input to enter text. See  
“Entering Text” on page 31.  
Note: Except for making emergency calls, your  
phone will not function without the SIM  
card.  
DEF  
Internet — You are ready to browse  
the internet or are browsing the  
internet using a secure connection.  
To prevent unauthorized use of your phone, your  
SIM card is protected by a PIN that you enter each  
time the phone is powered on. You can change the  
PIN or turn off the requirement that it be entered.  
12  
     
SIM Card Security  
Turning the PIN Requirement On and  
Off  
When the SIM PIN requirement is off, your phone  
can be used without entering a PIN.  
Entering the PIN  
1 When the Enter SIM PIN Code screen appears  
after you power on your phone, enter your SIM  
PIN.  
2 Press A under Ok.  
Important: When the SIM PIN requirement is off, the  
personal data on your SIM card is not  
protected. Anyone can use your phone  
and access your personal data.  
The message SIM Unlocked displays.  
Important: If you enter your PIN incorrectly 3 times,  
your SIM card is blocked. To unblock  
your SIM card, you must contact Nextel  
Customer Care. See “Unblocking the  
PIN”.  
When the SIM PIN requirement is on, you are  
prompted to enter your PIN each time you power on  
your phone.  
Note: If a SIM PIN is required, your phone will not  
function until the SIM PIN is entered,  
Changing the PIN  
Note: The SIM PIN requirement must be turned  
except for making emergency calls.  
on in order to access this feature.  
1 From the main menu, select Settings > Security  
> SIM PIN.  
2 Scroll to On or Off.  
3 Press A under Select.  
4 Enter the current SIM PIN.  
1 From the main menu, select Settings > Security  
> Change Password > SIM PIN.  
2 At the Enter Old SIM PIN Code screen, enter the  
current SIM PIN.  
3 Press A under Ok.  
4 At the Enter New SIM PIN Code screen, enter  
the new 4- to 8-digit SIM PIN.  
5 Press A under Ok.  
6 At the Re-enter New SIM PIN Code screen,  
re-enter the new SIM PIN to confirm.  
Note: When you receive your phone, the SIM PIN  
is 0000. Change your PIN to prevent  
fraudulent use of the SIM card (see  
“Changing the PIN”).  
5 Press A under Ok.  
7 Press A under Ok.  
13  
       
Getting Started  
Changed: SIM PIN displays.  
If you entered the codes properly, SIM Unlocked  
appears on the display.  
Unblocking the PIN  
Inserting and Removing Your SIM Card  
Important: Do not touch the gold-colored areas of  
If you enter your PIN incorrectly three times, your  
SIM card is blocked. To unblock your SIM card, you  
must contact Nextel Customer Care to get a PIN  
Unblock Code (PUK).  
your SIM card.  
The SIM card is designed for optimal Contacts  
storage and feature use. For Nextel SIM card  
compatibility information, visit www.nextel.com/sim.  
Important: If you unsuccessfully enter the PUK code  
10 times, your SIM card is permanently  
blocked and must be replaced. If this  
happens, all data is lost. You will get a  
message to contact Nextel Customer  
Care. Except for making emergency  
calls, your phone will not function with a  
blocked SIM card.  
If you remove your SIM card and use it with another  
phone, or use another SIM card with your phone,  
the following information is erased:  
The recent calls list  
Call forwarding settings  
Net alerts  
To unblock the PIN:  
1 Press * # m 1.  
Information stored in Memo  
3 most recent GPS Enabled locations  
Voice records*  
2 At your Nextel Customer Care representative’s  
request, provide the information needed to give  
you a PUK code.  
Voice names*  
3 Select Unblock PIN.  
Note: In some cases, Contacts may not be  
accessible if you move your SIM card to  
another phone. Contacts entries created  
with your i530 phone are not readable by  
an older iDEN SIM-based phone.  
4 Enter the PUK code.  
5 Enter a new 4- to 8-digit SIM PIN.  
6 Re-enter your SIM PIN.  
Note: These steps must be performed in quick  
succession.  
* See “Optional Features” on page 89.  
14  
       
Locking the Keypad  
Inserting Your SIM Card  
Removing Your SIM Card  
Important: To avoid loss or damage, do not remove  
your SIM card from your phone unless  
absolutely necessary.  
1 With your phone powered off, remove the battery  
door and battery.  
2 Hold your SIM card as shown.  
1 With your phone powered off, remove the battery  
door and battery.  
2 Slide your SIM card out of the SIM card holder.  
cut corner  
SIM card  
holder  
3 Carefully slide your SIM card into your phone until  
it lines up with the marks above and below the  
SIM card holder.  
SIM card  
holder  
Note: Protect your SIM card as you would any  
delicate object. Store it carefully.  
Locking the Keypad  
Locking the phone’s keypad prevents its buttons  
from being pressed. When the keypad is locked, you  
can only:  
Power the phone on and off  
15  
         
Getting Started  
Unlock the keypad  
3 To set a specific time for the keypad to lock if  
there has been no activity, select Auto Lock and  
press A under Change.  
Respond to incoming calls, messages, and alerts  
Important: Emergency calls cannot be placed while  
the keypad is locked.  
The keypad can be set to lock in 5, 10, 15 or 20  
minutes if the keypad is not touched during the  
specified time. To turn the auto lock off, repeat step  
3 and select Off.  
To lock the keypad:  
1 From the idle screen, press m.  
2 Press *.  
Accessories  
Your phone comes with a Standard Lithium Ion  
Battery and standard travel charger.  
If you press a key while the keypad is locked,  
instructions for unlocking the keypad display briefly.  
To unlock the keypad:  
Various accessories are available for use with your  
i530 phone, including vehicle power charger,  
holsters and cases, batteries, Hands-Free  
accessories and more.  
1 From the idle screen, press m.  
2 Press *.  
While the keypad is locked, you can respond to  
incoming calls, messages, and alerts just as you do  
when the keypad is not locked. When finished, press  
e to return to the idle screen. The keypad remains  
locked.  
To order additional accessories, go to  
www.nextel.com or call 1-800-Nextel6. You can also  
contact your Nextel Authorized Sales  
Representative or stop by any Nextel-owned Retail  
Store. For information on Nextel retail store  
locations, go to www.nextel.com.  
You also have the option of setting your phone to  
automatically lock the keypad if there has been no  
activity for a specified time.  
1 From the main menu, select Settings > Security  
> Keypad Lock.  
2 To lock the keypad immediately, select Lock  
Now. You will be given the option to press m and  
* to lock and unlock the keypad.  
16  
   
Wireless Local Number Portability: Bringing Your Phone Number From Another Carrier  
Voice Mail  
Wireless Local Number  
It is recommended that you do not activate your  
Nextel voice mail until your permanent number has  
been activated on your Nextel phone. Messages left  
in your Nextel voice mail box will be lost after your  
permanent number has been activated on your  
Nextel phone.  
Portability: Bringing Your  
Phone Number From Another  
Carrier  
If you are bringing your phone number from another  
carrier, there is additional information about certain  
features on your Nextel phone that you need to be  
aware of.  
Go to www.nextel.com/WLNP for more details.  
Nextel® Customer Care  
Nextel Customer Care: 1-800-639-6111 or dial 611  
from your i530 phone.  
911  
If you are bringing your phone number to Nextel  
from your previous carrier, you may receive a  
temporary telephone number while your Nextel  
phone is being programmed with your permanent  
phone number. If you make a call to 911 and the call  
fails, the 911 emergency response center will not be  
able to call you back on your Nextel phone if in the  
meantime, your Nextel phone has been  
Nextel Worldwide Customer Care: +1-360-662-5202  
(toll-free from your i530 phone).  
programmed with your permanent telephone  
number. If the call is disconnected before location  
and details have been provided, call 911 again and  
advise that you were disconnected.  
17  
     
Getting Started  
i530 Phone Menu Tree  
Net  
Downloads  
GPS  
Messages  
Recent Calls  
Recent Calls (if any)  
Voice Mail  
Text Msgs  
Store  
View  
Delete  
Delete All  
Call Alert Queue  
Call Setup  
Settings  
Memory Meter  
Display/Info  
Position  
Privacy  
Interface  
Net Alert  
Phone Calls  
DC/GC Options  
Volume  
Security  
Advanced  
Call Forward  
All Calls  
- To  
Contacts  
[New Contact]  
Retrieve Status  
Call Alert  
Call Alerts (if any)  
New  
Detailed  
Ring Tones  
Search  
Capacity  
Filter  
- If Busy  
- If No Answer  
- If Unreachable  
Retrieve Status  
View  
Store  
Delete  
Delete All  
Sort By  
Recent Calls  
VibeAll On/Off  
Available Ring Tones  
Vibrate  
Silent  
Call Setup  
Assign w/vibe  
Overview  
Memory Usage  
Delete  
Contacts (if any)  
Memo  
View  
New  
Search  
Edit  
Delete Contact  
Delete Number  
Capacity  
Filter  
Store  
Cancel  
Delete  
My Info  
Call Timers  
Name  
Line 1  
Line 2  
Direct Connect  
Group ID  
Carrier IP  
IP1 Address  
IP2 Address  
CKT  
Last Call  
Phone Reset  
Phone Lifetime  
DC/GC Reset  
DC/GC Lifetime  
Circuit Reset  
Circuit Lifetime  
Kbytes Reset  
Call Setup  
Service Status  
18  
Tip: To let someone know you want to talk to him  
or her on a Direct Connect call, send a call  
alert. See “Call Alerts” on page 25.  
Making Calls  
Your i530 phone makes 2 types of calls: digital  
cellular phone calls and Direct Connect calls. With  
Direct Connect calls, you use your phone as a  
long-range, digital walkie-talkie.  
Dialing Direct ConnectTM Numbers  
Every Direct Connect number has 3 parts — an area  
ID, a network ID, and a member ID — with an  
asterisk between each of these parts. For example:  
999*999*9999.  
Phone Calls  
1 Enter the number you want to call.  
2 To place the call, press s.  
3 To end the call:  
When you place a Direct Connect call in, you must  
enter the whole Direct Connect number including  
the asterisks.  
Press e. -or-  
Tip: When you store a Direct Connect number in  
Contacts it is good practice to include the  
whole Direct Connect number including the  
asterisks in case you travel with your phone,  
or another Direct Connect user whom you  
are trying to reach travels with their phone,  
outside of your network.  
Close the flip.  
To end a call by closing the flip, you must have the  
Flip to End feature turned on (see “Setting Flip  
Actions” on page 78).  
Direct ConnectTM Calls  
1 Enter the Direct Connect number you want to call.  
Receiving Calls  
2 Press and hold the PTT button on the side of your  
phone. Begin talking after your phone emits a  
chirping sound.  
Phone Calls  
When you receive a phone call, your phone rings,  
vibrates, or lights up its backlight.  
3 Release the PTT button to listen.  
Answering  
If the flip is closed, press t. -or-  
19  
                 
Making Calls  
Open the flip. -or-  
2 Press and hold the PTT button on the side of your  
phone. Begin talking after your phone emits a  
chirping sound or vibrates.  
Press s. -or-  
Press A under Yes. -or-  
Press any number key.  
3 Release the PTT button to listen.  
Call Icons  
When you make a call, call icons appear in the text  
area of the phone’s display.  
To answer a call by opening the flip, you must have  
the Flip to Ans feature turned on (see “Setting Flip  
Actions” on page 78). To answer a call by pressing  
any number key, you must have the Any Key Ans  
feature turned on (see “Phone Calls Features” on  
page 87).  
X Placing a phone call.  
W
Y
Z
U
Receiving a phone call.  
Phone call is active.  
Phone call is on hold.  
Phone call ended.  
Sending to Voice Mail  
If the flip is closed, press .. -or-  
Press e. -or-  
Press A under No.  
Ending  
When you miss a call, this icon appears in the text  
area:  
If the flip is closed, press .. -or-  
Press e. -or-  
V
You missed a phone call.  
Close the flip.  
Direct ConnectTM Calls  
Ways to Enter a Number  
To enter the number you want to call, you can:  
When you receive a Direct Connect call, your phone  
emits a chirping sound or vibrates.  
Use the numbers on the keypad  
1 Wait for the caller to finish speaking.  
Select the number from the recent calls list  
20  
                 
Ways to Enter a Number  
From the main menu, select Recent Calls.  
Select the number from Contacts  
Use One Touch Direct Connect to make a Direct  
Connect call  
2 Scroll to the name or number you want to call.  
From Contacts  
Redial the last phone number called  
Use Speed Dial or Turbo Dial®  
Use a TTY device — see “Making TTY Calls” on  
page 81  
If you have numbers stored in Contacts, you can  
use these numbers to make calls. For information on  
entering numbers into Contacts, see “Creating  
Entries” on page 37.  
From the Keypad  
Calling from the Contacts List  
To enter the number you want to call, press the  
numbers on the keypad.  
1 From the main menu, select Contacts.  
2 Scroll to the name or number you want to call.  
If you make a mistake:  
Tip: To find Contacts entries faster, use the  
keypad to enter the first letter of the name.  
To clear a digit, press A under Delete.  
3 Place the call now. -or-  
To clear all digits, press and hold A under Delete.  
To insert or delete a digit anywhere in the string of  
digits you have entered, scroll left or right.  
Scroll left or right to display the Contacts type for  
the number you want to call.  
To cancel, press e.  
If you are making a Direct Connect call, your phone  
places the call to the Direct Connect number stored  
in the Contacts entry, even if the Direct Connect  
icon is not displayed.  
From the Recent Calls List  
The recent calls list stores the last 20 calls you  
made or received.  
If you are making a phone call:  
To select a number from the recent calls list as the  
number you want to call:  
Your phone places the call to the phone number  
assigned to the Contacts type displayed.  
1 From the idle screen, scroll down. -or-  
21  
   
Making Calls  
If the Contacts type displayed is not a phone  
number, your phone places the call to the phone  
number stored in the Contacts entry.  
Redialing the Last Number  
Press and hold s to place a call to the last phone  
number you called.  
If the Contacts type displayed is not a phone  
number and you have more than one phone  
number stored in the Contacts entry, your phone  
prompts you to select the phone number you want  
to place the call to.  
Using Speed Dial and Turbo Dial®  
Each phone number stored in Contacts is assigned  
a Speed Dial number which you can use to call that  
number.  
Calling from a Contacts Entry  
Speed Dial  
1 From the main menu, select Contacts.  
2 Scroll to the name or number you want to call.  
3 Press A under View. -or-  
1 From the idle screen, use the keypad to enter the  
Speed Dial number assigned to the phone  
number you want to call.  
If View is not one of your options: Press m. Select  
View.  
2 Press #.  
3 Press s.  
4 Place the call now. -or-  
Turbo Dial  
Scroll to view more numbers. When you place the  
call, it is made to the number displayed.  
From the idle screen, press and hold the Speed  
Dial number (1 through 9) assigned to the phone  
number you want to call.  
Using One Touch Direct ConnectTM  
One Touch Direct Connect sets your phone to call  
the most recent Direct Connect number on the  
recent calls list, or to a Direct Connect number you  
choose, every time you press the PTT button. See  
“Setting One Touch Direct Connect” on page 77.  
Using Speakerphone  
Turning on speakerphone makes incoming sound  
come out of the phone’s speaker instead of the  
earpiece. Speakerphone is available whenever you  
are on an active phone call.  
22  
             
Using Mute  
With the Flip Open  
To turn speakerphone on or off:  
Press A under Spkr. -or-  
Press t.  
Making Emergency Phone  
Calls  
Your phone supports emergency calling.  
Emergency phone calls can be made even when  
your SIM card is blocked or not in your phone.  
With the Flip Closed  
Dial 911 to be connected to an emergency response  
center. If you are on an active call, you must end it  
before calling 911.  
When you answer a call with the flip closed,  
speakerphone is always on.  
Opening the flip turns speakerphone off.  
When you make an emergency call, your phone’s  
GPS Enabled feature can help emergency service  
personnel find you, if you are in a location where  
your phone's GPS antenna has established a clear  
view of the open sky and your local emergency  
response center has the equipment to process  
location information. See “GPS Enabled” on page  
63, and particularly “IMPORTANT: Things to Keep  
in Mind” on page 63 and “Making an Emergency  
Call” on page 64, for more information on the  
limitations of this feature. Because of the limitations  
of this feature, always provide your best knowledge  
of your location to the emergency response center  
when you make an emergency call.  
Using Mute  
Muting calls lets you listen to incoming sound  
without transmitting sound. Mute is available  
whenever you are on an active call.  
To turn mute on:  
Press A under Mute.  
While mute is on, Unmute appears as a display  
option.  
To turn mute off:  
Press A under Unmute.  
Important: Emergency calls cannot be placed while  
the keypad is locked.  
23  
         
Making Calls  
Important: If you have not registered on the  
network, emergency calls cannot be  
placed while your SIM card is in your  
phone.  
Important: If you are bringing your phone number to  
Nextel from your previous carrier, you  
may receive a temporary telephone  
number while your Nextel phone is being  
programmed with your permanent phone  
number. If you make a call to 911 and the  
call fails, the 911 emergency response  
center will not be able to call you back on  
your Nextel phone if in the meantime,  
your Nextel phone has been  
programmed with your permanent  
telephone number. If the call is  
disconnected before location and details  
have been provided, call 911 again and  
advise that you were disconnected.  
24  
Receiving Call Alerts  
When you receive a call alert, you must answer,  
queue, or clear it. You cannot receive phone calls or  
Direct Connect calls until you do.  
Call Alerts  
Sending a call alert lets the recipient know you want  
to talk to him or her on a Direct Connect call.  
When you send a call alert, the recipient’s phone  
emits a series of beeps and displays your name or  
Direct Connect number.  
To answer a call alert:  
Press the PTT button to make a Direct Connect  
call to the sender.  
The recipient can:  
To queue a call alert:  
Answer — begin a Direct Connect call with the  
sender  
Press A under Queue.  
To clear a call alert:  
Queue — store the call alert to the call alert  
queue, which is a list of call alerts  
Press A under Clear. -or-  
If the flip is closed, press ..  
Clear — dismiss and delete the call alert  
Sending Call Alerts  
1 Enter the Direct Connect number you want to  
send to, as you would when making a Direct  
Connect call.  
2 Press A under Alert. Ready to Alert appears on  
the display.  
Note: The recent calls list also stores call alerts  
you have received. They appear as Direct  
Connect calls. Call alerts remain in your  
recent calls list until you delete them or until  
they reach the end of the list.  
3 Press the PTT button until Alert Successful  
appears on the display.  
Note: If the alert is not successful, this may mean  
the person you are trying to reach is on a  
call or has the phone turned off.  
25  
           
Call Alerts  
This removes the call alert from the queue.  
Using the Call Alert Queue  
When you queue a call alert, it remains in the call  
alert queue until you make a Direct Connect call to  
the sender or delete it.  
Sending a Call Alert to the Sender  
1 From the main menu, select Call Alert.  
2 Scroll to the call alert you want to respond to.  
3 Press A under Alert. Ready to Alert appears on  
Viewing Call Alerts  
1 From the main menu, select Call Alert.  
2 Scroll through the list.  
the display.  
4 Press the PTT button until Alert Successful  
appears on the display.  
Viewing Date and Time  
Deleting Call Alerts  
To view the date and time a call alert was received:  
To delete a call alert from the queue:  
1 From the main menu, select Call Alert.  
2 Scroll to the call alert you want information on.  
3 Press m.  
1 From the call alert queue, scroll to the call alert  
you want to delete.  
2 Press m.  
3 Select Delete.  
4 Select View.  
4 Press A under Yes to confirm.  
Responding to Call Alerts in the Queue  
After you queue a call alert, you can respond to it by  
making a Direct Connect call to the sender or  
sending a call alert to the sender.  
To delete all call alerts from the queue:  
1 From the call alert queue, press m.  
2 From the call alert menu, select Delete All.  
3 Press A under Yes to confirm.  
Making a Direct Connect Call to the Sender  
1 From the main menu, select Call Alert.  
2 Scroll to the call alert you want to respond to.  
3 Press the PTT button to begin the call.  
Sorting Call Alerts  
Tip: You must have at least one call alert in the  
queue to access this feature.  
26  
           
Using the Call Alert Queue  
To sort call alerts by the order they were received:  
1 From the main menu, select Call Alert.  
2 Press m.  
3 Select Sort By.  
4 Scroll to First on Top or Last on Top.  
5 Press A under Select.  
27  
Call Alerts  
28  
Note: The recent calls list also stores call alerts  
you have received. They appear as Direct  
Connect calls. Call alerts remain in your  
recent calls list until you delete them or until  
they reach the end of the list.  
Recent Calls  
The recent calls list stores the numbers of the 20  
most recent calls you have made and received.  
To view the recent calls list:  
To get more information on a recent call:  
1 From the idle screen, press the down arrow on  
the navigation key. -or-  
1 From the recent calls list, scroll to the call you  
want information on.  
2 Press A under View. -or-  
From the main menu, select Recent Calls.  
2 Scroll through the list.  
If View is not one of your options: Press m. Select  
View.  
If the number of a recent call is stored in Contacts,  
the name associated with the number appears on  
the recent calls list.  
This displays information such as the name  
associated with the call, the number, the date, time,  
and duration of the call.  
An icon appears beside the name or number  
indicating the Contacts type of the number used in  
the call. See “Contacts” on page 35.  
Storing Recent Calls to  
Contacts  
1 From the recent calls list, scroll to the number you  
want to store.  
For phone calls, an icon appears to the left of the  
name or number giving more information about the  
call:  
2 Press A under Store. -or-  
A call you made.  
X
W
V
If Store is not one of your options: Press m.  
Select Store.  
A call you received.  
A missed call. Missed calls appear on the  
recent calls list only if you have Caller ID.  
Tip: If Store is not on this menu, the number is  
already stored in Contacts.  
29  
                 
Recent Calls  
3 To store the number as a new entry, select [New  
Contact]. -or-  
To store the number to an existing entry, select  
the entry.  
4 With the Contacts type field highlighted, scroll left  
or right to display the Contacts type you want to  
assign the number. For information on Contacts  
types, see page 35.  
5 If you want to add more information to the entry,  
follow the applicable instructions in “Creating  
Entries” on page 37.  
6 Press A under Done.  
Deleting Recent Calls  
To delete a call:  
1 From the recent calls list, scroll to the call you  
want to delete.  
2 Press m.  
3 Select Delete.  
4 Press A under Yes to confirm.  
To delete all calls:  
1 From the recent calls list, press m.  
2 Select Delete All.  
3 Press A under Yes to confirm.  
30  
   
2 A checkmark appears next to the current text  
input mode. Scroll to the text input mode you want  
to use.  
Entering Text  
You can enter text into your phone using the  
traditional method of pressing a key several times  
for each character, or by pressing a key once for  
each letter while words likely to be the one you want  
are chosen from a database. You can also enter  
symbols and numbers into a text field.  
3 Press A under Select.  
Using Alpha Mode  
Press any key on the keypad to enter the letters,  
numbers, and symbols on that key. For example,  
to enter the letter Y, press 9 3 times.  
In screens that require you to enter text, you see the  
following icons near the top right corner. These  
icons tell you which text input mode you are using:  
Type a letter then scroll up to make that letter  
uppercase, or type a letter then scroll down to  
make that letter lowercase.  
Alpha — Press a key several times for each  
l
j
See “Special Function Keys” on page 32 for more  
information on adding spaces, capitalization, and  
punctuation.  
character.  
Word — Press a key once for each letter while  
words likely to be the one you want are chosen  
from a database.  
Using Word Mode  
Symbols — Enter punctuation and other  
i
k
In Word mode, T9 Text Input analyzes the letters on  
the keypad button you press and arranges them to  
create words. As you type, T9 Text Input matches  
your keystrokes to words in its database and  
displays the most commonly used matching word.  
You can add you own words to this database.  
symbols.  
Numeric — Enter numbers.  
When you access a screen that requires you to  
enter text, you start in Alpha mode.  
Entering a Word  
To choose a text input mode:  
1 Select Word as your text input mode.  
1 At a screen that requires you to enter text, press  
m.  
31  
                     
Entering Text  
2 Type a word by pressing one key for each letter.  
Choosing a Language  
For example, to type “test” press 8 3 7 8.  
To change the language of the database:  
The displayed word may change as you type it.  
Do not try to correct the word as you go. Type to  
the end of the word before editing.  
1 At a screen that requires you to enter text, press  
m.  
2 Select Languages.  
3 If the word that appears is not the desired word,  
press 0 to change the word on the display to the  
next most likely word in the database.  
3 Scroll to the language you want for your  
database.  
4 Press A under Select.  
Repeat until the desired word appears.  
Special Function Keys  
Some of the phone’s keys assume different  
functions while in Alpha or Word mode.  
If the desired word does not appear, you can add it  
to the database.  
Adding Words to the Database  
Spaces  
Press # for a space.  
1 Select Alpha as your text input mode.  
2 Type the word using Alpha mode.  
3 Select Word as your text input mode.  
4 Press #.  
Capitalization  
Press and hold # to make the next letter typed  
uppercase (shift), to make all subsequent letters  
typed uppercase (caps lock), or to go back to  
lowercase letters.  
The word you typed in Alpha text entry mode is now  
in the database.  
Note: You cannot store alphanumeric  
combinations, such as Y2K.  
32  
   
Using Numeric Mode  
These icons appear in the top row of your display:  
A row of symbols appears along the bottom of  
your phone’s display. Scroll right to view the  
complete row.  
Shift is on.  
m
n
2 Scroll left or right to choose the symbol you want  
to enter.  
Caps lock is on.  
3 Press A under Select.  
When neither of these icons appear, letters typed  
are lowercase.  
Note: Your phone automatically makes the first  
letter of a sentence uppercase.  
Punctuation  
Press 1 or 0 to insert punctuation. Continue to  
press the key to view the list of symbols available  
through that key. Pause to select the symbol you  
want.  
Note: Additional punctuation symbols are  
available in Symbols mode.  
Using Numeric Mode  
1 Select Numeric as your text input mode.  
2 Press the number buttons on your keypad to  
enter numbers.  
Using Symbols Mode  
1 Select Symbols as your text input mode.  
33  
       
Entering Text  
34  
A Contacts type — Each number or address  
stored must be assigned a Contacts type:  
Contacts  
Contacts stores up to 600 numbers or addresses.  
Each Contacts entry can store several numbers or  
addresses.  
A
B
Mobile  
phone number  
Direct  
Connect #  
Direct Connect number  
Information stored in Contacts is saved on your SIM  
card.  
C
D
E
F
G
H
I
J
K
Work1  
Work2  
Home  
Email  
Fax  
phone number  
phone number  
phone number  
email address  
phone number  
phone number  
Talkgroup number  
IP address  
A Contacts entry contains:  
A name — A name is required if your are storing  
more than one number or address to the entry;  
otherwise, it is optional. Typically, this is the name  
of the person whose contact information is stored  
in the entry.  
A ring tone — You can assign a ring tone to each  
entry. This is the sound your phone makes when  
you receive phone calls or call alerts from any of  
the numbers stored in the entry.  
Pager  
Talkgroup  
IP  
Other  
phone number  
A number or address — Each Contacts entry  
must contain a number or address. This may be  
any type of phone number, Direct Connect  
number, Talkgroup number, email address, or IP  
address.  
35  
             
Contacts  
Note: You can store numbers up to 64 digits long,  
2 If an entry has more than one number or address  
stored, <> surrounds the Contacts type icon.  
Scroll left or right to view the icon for each number  
stored in the entry.  
but every 20 digits must be separated by a  
pause or wait. See “Creating Pauses and  
Waits” on page 40.  
3 When the icon for the number or address you  
want to view is displayed, press A under View.  
-or-  
A Speed Dial number — When you store a phone  
number, it is assigned a Speed Dial number. You  
can accept the default Speed Dial number or  
change it.  
If View is not one of your options: Press m. Select  
View.  
A voice name — If you create a voice name for a  
number, you can then dial that number by saying  
the voice name into your phone. This icon  
appears P to the left of the Contacts type icon if  
a voice name is assigned.  
4 Scroll to view the other numbers and addresses  
stored for the entry.  
Tip: To view more entries, continue scrolling.  
Note: This is an optional feature. See “Optional  
Searching for a Name  
To search for a name in Contacts:  
Features” on page 89.  
Viewing Contacts  
To access Contacts:  
1 From the Contacts list, press m.  
2 Select Search.  
3 Enter the name you want to see. See “Entering  
Text” on page 31.  
Press A under Contcs. -or-  
From the main menu, select Contacts. -or-  
If you are on a call: Press m. Select Contacts.  
To view entries:  
4 Press A under Ok.  
Your phone finds the name you entered or the  
nearest match.  
1 From the Contacts list, scroll to the entry you want  
to view.  
36  
           
Creating Entries  
Tip: In some fields that require you to enter  
Showing Only Direct ConnectTM  
numbers and Talkgroups  
To set Contacts to show only entries that contain  
Direct Connect numbers and Talkgroup entries:  
information, you can begin entering the  
information from the keypad instead of  
pressing A under Change.  
To create a Contacts entry:  
1 From the Contacts list, press m.  
2 Select Filter.  
3 With Show DC highlighted, press A under  
Select.  
1 To access the entry details screen:  
Select Contacts > [New Contact]. -or-  
From the Contacts list, press m. Scroll to New.  
Press A under Select.  
To set Contacts to show all entries:  
2 If you want to assign a name to the entry:  
1 From the Contacts list, press m.  
2 Select Filter.  
3 Scroll to Show All.  
With the Name field highlighted, press A under  
Change.  
Enter the name. See “Entering Text” on page 31.  
When you are finished, press A under Ok.  
4 Press A under Select.  
Creating Entries  
A number or address and a Contacts type are  
required for all Contacts entries. Other information is  
optional. You may enter the information in any order  
by scrolling through the entry details.  
3 If you want to assign a ring tone to the name:  
With the Ringer field highlighted, press A under  
Change.  
Scroll to the ring tone you want to assign. Press  
A under Select.  
After you have entered the number or address,  
Contacts type, and any other information you want,  
you can press A under Done to save the entry to  
Contacts.  
4 To assign a Contacts type to the number or  
address being stored:  
With the Contacts type field highlighted, press A  
under Change.  
To cancel a Contacts entry at any time press, e to  
return to the idle screen.  
37  
           
Contacts  
Scroll to the Contacts type you want to assign.  
Assigning Options  
1 If you have not already, press A under Change  
with the [Options] field highlighted  
Press A under Select.  
5 To store a number or address:  
2 The default Speed Dial number assigned to a  
phone number is displayed in the Speed # field.  
This is always the next available Speed Dial  
location.  
With the # field (or ID for an email address, or IP  
for an IP address) highlighted, press A under  
Change.  
Enter the number or address. For phone  
numbers, use the 10-digit format. For email  
addresses, see “Entering Text” on page 31.  
If you want to assign the phone number to a  
different Speed Dial location:  
With the Speed # field highlighted, press A under  
Tip: Press A under Browse to select a number or  
address from Contacts, the recent calls list,  
or Memo.  
Change.  
Press and hold A under Delete to delete the  
current Speed Dial number.  
When you are finished, press A under Ok.  
Enter the new Speed Dial number using the  
keypad.  
6 If you want to assign a Speed Dial number to the  
number, press A under Change with the  
[Options] field highlighted. See “Assigning  
Options” on page 38.  
7 If you want to add more numbers or addresses to  
the entry:  
When you are finished, press A under Ok.  
3 When you are finished, press A under Back.  
Storing Numbers Faster  
Scroll past the information you already entered.  
To store numbers to Contacts from the recent call  
list, see “Storing Recent Calls to Contacts” on page  
29.  
Enter the additional information for the entry using  
step 2 through step 6. You must assign a name to  
the entry, if you have not already.  
To store numbers to Contacts from Memo, see  
“Memo” on page 41.  
8 Press A under Done.  
38  
               
Editing Entries  
To store numbers to Contacts from the idle screen:  
Deleting Entries  
1 Use the keypad to enter the number you want to  
store.  
Delete an Entry  
2 Press m.  
3 Select Store Number.  
1 From the Contacts list, scroll to the entry you want  
to delete.  
2 Press m.  
3 To delete the entire entry, scroll to Delete  
Contact.  
4 To store the number as a new entry, select [New  
Contact]. -or-  
To store the number to an existing entry, select  
the entry.  
4 Press A under Select.  
5 Press A under Yes to confirm.  
5 With the Contacts type field highlighted, scroll left  
or right to display the Contacts type you want to  
assign the number.  
Delete a Number or Address  
1 From the Contacts list, scroll to the entry that  
contains the number or address you want to  
delete.  
2 Scroll left or right to display the Contacts type for  
the number you want to delete.  
6 If you want to add more information to the entry,  
follow the applicable instructions in “Creating  
Entries” on page 37.  
7 Press A under Done.  
3 Press m.  
Editing Entries  
1 From the Contacts list, scroll to the entry you want  
to edit.  
4 Scroll to Delete Number.  
5 Press A under Select.  
6 Press A under Yes to confirm.  
2 Press m.  
Note: If an entry contains only one number or  
address, deleting the number or address  
deletes the entry.  
3 Select Edit. The entry details screen displays.  
4 Follow the applicable instructions in “Creating  
Entries” on page 37 to edit the various fields.  
39  
       
Contacts  
Press and hold * until the letter W appears. The  
Checking Capacity  
To see how many numbers are stored in Contacts:  
W means your phone waits before dialing further.  
If you store 17035551235W1234, when you select  
this number and make a call, your phone dials the  
first 11 digits and then waits. A message appears  
asking if you want to send the rest of the digits.  
Press A under Yes to dial the last 4 digits.  
1 From the Contacts list, press m.  
2 Select Capacity.  
Creating Pauses and Waits  
Tip: You can create pauses and waits while  
dialing a number from the keypad. See  
“Creating Pauses and Waits While Dialing”  
on page 77.  
When storing a number, you can program your  
phone to pause or wait between digits while dialing.  
A pause makes your phone pause for 3 seconds  
before dialing further. A wait makes your phone wait  
for your response before dialing further.  
International Numbers  
When storing a number that you plan to use for  
international calls, use Plus Dialing:  
This feature is useful when using voice mail or other  
automated phone systems that require you to dial a  
phone number and then enter an access number.  
1 Press and hold 0 for 2 seconds. A “0” appears,  
To program a pause:  
then changes to a “+”.  
Press and hold * until the letter P appears. The  
P represents a 3-second pause.  
Note: The network translates the “+” into the  
appropriate international access code  
needed to place the call.  
If you store 17035551235P1234, when you select  
this number and make a call, your phone dials the  
first 11 digits, pauses for 3 seconds, then dials the  
last 4 digits.  
2 Enter the country code, city code or area code,  
and phone number.  
For information about making international calls, see  
“Making International Calls” on page 77.  
If you want a pause longer than 3 seconds, press  
and hold * more than once. Each P represents a  
3-second pause.  
To program a wait:  
40  
               
To store the memo number to Contacts:  
Memo  
1 From the main menu, select Memo.  
2 Press m.  
3 Press A under Select.  
4 To store the number as a new entry, select [New  
Contact]. -or-  
Memo lets you store a number, make a call to that  
number, and save it to Contacts.  
To create a memo:  
1 From the main menu, select Memo.  
2 Enter the number using your keypad.  
3 Press A under Store.  
To store the number in an existing entry, select  
the entry.  
5 With the Contacts type field highlighted, scroll left  
or right to display the Contacts type you want to  
assign the number.  
6 If you want to add more information to the entry,  
follow the applicable instructions in “Creating  
Entries” on page 37.  
To view the memo later:  
1 From the main menu, select Memo.  
To delete the memo:  
1 From the main menu, select Memo.  
2 Press and hold A under Delete.  
3 Press A under Store.  
7 Press A under Done.  
To edit the memo:  
1 From the main menu, select Memo.  
2 Enter the new number.  
3 Press A under Store.  
To make a call to the memo number:  
1 From the main menu, select Memo.  
2 Press s.  
41  
               
Memo  
42  
You are in the main voice mail menu when you hear  
the options listed below.  
Nextel® Voice Mail  
Note: To receive voice mail messages, you must  
To play your messages, press 1. (This option  
plays only if you have new or saved messages.)  
first set up your voice mail box.  
Note: If you are bringing your phone number from  
another carrier, it is recommended that you  
do not activate your Nextel voice mail until  
your permanent number has been  
To record a message, press 2.  
To change your greeting, press 3.  
To access your personal options, press 4.  
activated on your Nextel phone. Messages  
left in your Nextel voice mail box will be lost  
after your permanent number has been  
activated on your Nextel phone.  
If you press * while you are in a sub-menu, you will  
go to the previous menu. If you press **, you will  
go to the main voice mail menu. From the main  
voice mail menu, press # to exit voice mail. At any  
time, you may end the call by pressing e.  
Setting Up Your Voice Mail Box  
Playing Messages  
When you receive a new voice mail message, you  
can either listen to it immediately by pressing A  
under Call, or later by pressing A under Back.  
Using your i530 phone, dial your 10-digit Nextel  
Personal Telephone Number (PTN). For example:  
7035557777. Follow the system instructions to  
create a new 4- to 7-digit password, record your  
name, and record a greeting. When the system  
says, “Thank you for using Nextel Voice Mail,” your  
mail box is set up.  
These are options available while you are listening  
to your messages:  
Backup — press 1.  
If you are calling from a phone other than your i530,  
dial your 10-digit Nextel PTN. When you hear the  
greeting, press the star key to access your voice  
mail box. The system will prompt you to enter your  
password. Enter the last seven digits of your Nextel  
PTN. For example: 5557777. This is your temporary  
password.  
Rewind to beginning of message — press 11.  
Pause or continue the current message — press  
2.  
Fast forward — press 3.  
Fast forward to end of message — press 33.  
43  
           
Nextel® Voice Mail  
Play the date and time stamp — press 55.  
4 Enter your new password. It must be 4 to 7 digits  
long.  
These options are available while a message is  
playing or after it has played:  
Note: It is important that you choose a number  
that is easy for you to remember, but hard  
for someone else to guess. Passwords  
using all the same digits, for example  
4,4,4,4 or a sequential series of digits,  
1,2,3,4, will not be accepted.  
Forward the message to another subscriber —  
press 6.  
Delete the message — press 7.  
Reply to a message — press 8.  
Save the message — press 9.  
Skip to the next message — press #.  
5 Press ** to return to the main menu.  
Note: If you forget your password, contact  
Customer Care.  
Messages that are not saved or deleted remain in  
your mail box as new messages. All messages are  
automatically deleted after 30 days.  
Recording Your Name  
When you send, reply to, or copy a message, your  
name response precedes the message. To record  
or re-record your name at any time:  
To retrieve deleted messages, press * 3. This  
option only applies to the current voice mail session.  
If you end the call, the messages will be  
permanently deleted.  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 4 to access personal preferences.  
3 Press 3 to access the record your name option.  
4 Press 2 to record your name.  
Important: After exiting the voice mail session, you  
cannot recover deleted messages.  
Changing Your Password  
1 From the main voice mail menu, press 4 to  
access personal options.  
5 Press ** to return to the main menu.  
2 Press 4 to access personal preferences.  
3 Press 1 to modify password.  
44  
     
Recording Your Active Greeting  
Recording Your Active Greeting  
Advanced Voice Mail Features  
You may want to include one or all of the following  
options in your greeting so that callers will know they  
are available.  
Multiple Greetings  
You can create up to five different greetings and  
designate which greeting will be your active greeting  
at any given time. The greeting that was recorded  
during your initial voice mail box setup is greeting 1.  
This is your default active greeting.  
Press 1 to send a numeric message.  
Press 2 to send an operator-assisted message.  
(This option is available only if you are a  
subscriber of Operator Assisted Messaging.  
Contact Nextel Customer Care for more  
information.)  
To record additional greetings:  
1 From the main voice mail menu, press 3 to  
access the greetings menu.  
2 Press 4 to modify greetings.  
Press # to skip the greeting and record a  
message immediately.  
3 Enter the greeting number you wish to create or  
To record or alter your greeting at any time:  
modify.  
1 From the main voice mail menu, press 3 to  
change your greeting.  
2 Press 1 to play, press 2 to record or re-record,  
or press 7 to delete your active greeting.  
3 Record your greeting and press # when you  
have finished.  
4 Press 2 to record a greeting.  
5 Record your greeting and press # when you  
have finished.  
6 Press ** to return to the main menu.  
To select your active greeting:  
4 Press ** to return to the main menu.  
1 From the main voice mail menu, press 3 to  
access the greetings menu.  
2 Press 3 to select another greeting to be active.  
3 Enter the number of the greeting that you would  
like to be active. The system will confirm your  
active greeting number.  
45  
     
Nextel® Voice Mail  
4 Press 1 to play your active greeting.  
5 Press ** to return to the main menu.  
Note: The greeting schedule, when on, will  
override any other greeting that you may  
set as active. If a greeting is not recorded, a  
system standard greeting will be played.  
Greetings Schedule  
You can choose to have your greetings  
Automatic Playback  
automatically activated based on a pre-determined  
time schedule. By activating the Greeting Schedule,  
Greetings 1, 2, and 3 will automatically play  
according to the time schedule listed below.  
By default, the playback mode of your voice mail  
service is set to normal. This feature automatically  
plays and saves new messages when you log in. To  
activate automatic playback:  
Greeting 1 Evenings and 5:00 pm – 7:59 am,  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 4 to access personal preferences.  
3 Press 2 to access playback preferences.  
4 Press 2 to switch between automatic and  
normal playback.  
5 Press ** to return to the main menu.  
Weekends  
Monday – Friday  
24-hours, Saturday  
and Sunday  
Greeting 2 Weekday  
Mornings  
8:00 am – 11:59 am  
Monday – Friday  
Greeting 3 Weekday  
Afternoons  
Noon – 4:59 pm  
Monday – Friday  
Changing the Playback Order of Messages  
To activate the greeting schedule:  
You can select the order in which you want unheard  
messages to be played. You may listen to the last  
received message first, or you may listen to the first  
received message first. To select the order in which  
new messages should be played:  
1 From the main voice mail menu, press 3 to  
access the greetings menu.  
2 Press 9 to activate your greeting schedule.  
3 Press ** to return to the main menu.  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 4 to access personal preferences.  
46  
Advanced Voice Mail Features  
3 Press 2 to access playback preferences.  
4 Press 1 to switch between the playback orders.  
5 Press ** to return to the main menu.  
Note: You can only send messages using this  
method to Nextel customers in your home  
market.  
Delivery Options  
Recording, Forwarding, and Replying to  
Messages  
After you have created a message, you can assign  
the message to a category before you send it. Below  
is a list of the options that can be applied to a  
message:  
These functions allow you to record and send, reply  
to, or forward a message to an assigned destination  
address or group list number. If you record a  
complete or partial message, but do not send it,  
Nextel Voice Mail service will refer to this message  
as an “in preparation” message.  
Urgent — Recipient will hear this message  
before other messages.  
Private — Recipient cannot copy the message to  
another mail box or phone number.  
Notification of Non-Delivery — You will be  
notified if the recipient has not listened to your  
message by a certain date and time.  
To record and send a message:  
1 From the main voice mail menu, press 2 to  
record a message.  
2 Record your message and press # to end the  
message.  
3 Press 9 at the prompt to indicate that you want  
to send the message or press 5 for delivery  
options.  
4 Enter the mail box number and/or group list  
number(s). (A mail box number is the 10-digit  
Nextel PTN of a Nextel customer. The Nextel  
customer must be in your local calling area. The  
name of the recipient plays if it is recorded.)  
Future Delivery — You can specify a time and  
date (up to three months in advance) for the  
message to be delivered.  
Note: All dates must have digits in the MM/DD  
format (2 digits for the month and 2 digits  
for the date). For example, January 2nd  
would be 0102.  
Important: Once a message has been sent for future  
delivery, it cannot be retrieved or deleted.  
5 Press # to send.  
6 Press ** to return to the main menu.  
47  
Nextel® Voice Mail  
To set a special delivery option:  
Working With Group Lists  
1 After recording your message, but before sending  
This feature enables you to create a list and assign it  
a unique name. Then, you can add mail box  
numbers, group lists, or individuals. Once you  
create a list you can send a voice message to  
everyone on the list by entering the group list  
number. You can have up to 40 group lists. Each list  
can hold up to 50 addresses.  
it, press 5 for delivery options.  
2 Press the number that corresponds with the  
desired delivery option:  
Press 1 for urgent.  
Press 2 for private.  
Press 3 for notification of non-delivery. At  
prompt, specify time and date.  
To set up a group list:  
Press 4 for future delivery of messages. At  
1 From the main voice mail menu, press 4 to  
prompt, specify time and date.  
access personal options.  
Press 9 to send the message immediately.  
2 Press 2 to access your Group Lists.  
3 The list of options will be presented again. Select  
an additional option or press 9 to send the  
message.  
4 Enter the destination mail box or group list  
number of the recipient(s).  
5 Press # to send.  
6 Press ** to return to the main menu.  
3 Press 2 to create a Group List.  
4 Enter the 1- or 2-digit group list number and press  
#.  
5 Record a name for the list and press #.  
6 Select group members by mail box number, group  
list, or name.  
7 Press # to save all entries added to the list.  
8 Press ** to return to the main menu.  
To modify a group list:  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 2 to access group lists.  
48  
 
Advanced Voice Mail Features  
To modify forwarding options:  
3 Press 4 to modify a group list. Enter the number  
of the group list you want to modify.  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 5 to modify forwarding options.  
3 Select the applicable option below:  
4 Press 1 to add a new recipient.  
5 Press # to save your changes.  
6 Press ** to return to the main menu.  
Deleting a group list:  
To create a forwarding number, press 2.  
If you have already created a forwarding  
number, press 2 to modify the number.  
To enable or disable message forwarding,  
press 3.  
To change the forwarding type, press 2.  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 2 to access group lists.  
3 Press 3 to delete a group list.  
4 Enter the number of the group list you want to  
delete. The system will play the name of the  
group list.  
4 Press ** to return to the main menu.  
5 Press # to delete the list.  
6 Press ** to return to the main menu.  
Message Forwarding  
Note: You can only forward messages to Nextel  
customers in your home market.  
This feature allows you to program your phone to  
automatically forward incoming messages to  
another mail box. There are two types of forwarding:  
notified and silent. Notified forwarding prompts the  
caller that the message will be forwarded. Silent  
forwarding does not prompt the caller that the  
message will be forwarded.  
49  
 
Nextel® Voice Mail  
50  
If you dismiss the notification, the message is not  
deleted. It can be accessed through the message  
center.  
Messages  
To access your voice mail messages, text and  
numeric messages, Net alerts, and any other types  
of messages you are able to receive, go to the  
message center:  
If you are not on a phone call when you receive a  
message, your phone sounds a notification tone  
every 30 seconds until you access the message or  
dismiss the alert.  
1 Press A under Mesg. -or-  
If you are on a call when you receive a message,  
your phone may sound a notification tone during the  
call or after you end the call, depending on how you  
set your notification options.  
From the main menu, select Messages.  
2 Scroll to the type of message you want to access.  
3 Press A under the display option on the left.  
The message center shows how many messages  
you have of each type. You can listen to, read, or  
delete these messages.  
Setting Notification Options  
To control whether your phone sounds message  
notification tones while you are on phone calls:  
Note: In order for you to access voice mail  
through the message center, there must  
already be a message in your voice mail  
box. If there is no message, you must  
access voice mail by dialing into your voice  
mail box using your PTN.  
1 From the main menu, select Settings > Phone  
Calls > Notifications.  
2 Choose the option you want:  
Receive All Tones sound during calls for all  
types of messages.  
Msg Mail Only Tones sound during calls for  
mail messages; tones for all other types of  
messages are held until you end calls.  
Delay All Tones for all types of messages  
are held until you end calls.  
Message Notifications  
When you receive a message, your phone notifies  
you with text on the display and a notification tone or  
vibration. You can access the message or dismiss  
the notification.  
Note: Delay All is the default setting.  
51  
             
Messages  
3 Press A under Select.  
If the caller leaves a message, this icon  
yappears on the display, reminding you that you  
have a new message.  
Tip: To set notification options during a call: Press  
m. Select In Call Setup > Notifications.  
Text and Numeric Messages  
The phone’s display refers to text and numeric  
messages as Text Messages.  
Voice Mail  
When you receive a voice mail message, New  
Voice Mail Message appears on the display.  
These messages can be up to 140 letters or 20  
digits long. You can store up to 16 of these  
messages. Each message is stamped with the date  
and time it was left.  
To call Nextel’s voice mail system and listen to the  
message:  
Press A under Call.  
To dismiss the message notification:  
If the flip is closed, press ..  
If your phone is powered off when you receive a  
message, your phone notifies you the next time you  
power it on. If you are out of your coverage area,  
your phone alerts you when you return to your  
coverage area.  
If the flip is open, press A under Back or close  
the flip.  
This icon y appears on the display, reminding  
you that you have a new message.  
Your phone attempts to deliver these messages for  
up to 7 days.  
Tip: While reading a text and numeric message  
that contains a phone number, you can press  
s to call that number.  
Sending Unanswered Calls to Voice  
Mail  
To send a phone call to voice mail instead of  
answering it:  
Receiving a Message  
When you receive a text and numeric message,  
New Text Message appears on the display.  
If the flip is closed, press .. -or-  
Press e. -or-  
Press A under No.  
52  
             
Net Alerts  
To view the message:  
An i530 phone  
www.nextel.com  
Any email application  
1 Press A under Read.  
2 If the message fills more than one screen, scroll  
to read it.  
Note: Your phone's SMS address is your  
[email protected]. Your phone's  
Two-Way Messaging address is your  
3 To keep the message, press A under Save. -or-  
To delete the message, scroll to the end of the  
message and press A under Delete.  
When you receive a Net alert, a notification appears  
on the display.  
To dismiss the message notification:  
Press A under Back. This icon w appears on  
the display, reminding you that you have a new  
message.  
If you dismiss the notification, this icon w appears  
on the display, reminding you that you have a new  
message.  
Reading from the Message Center  
When you delete a Net alert, the message is not  
deleted, but it is no longer accessible through the  
message center. You can still access the message  
through Nextel Online services.  
1 From the message center, select Text Msgs.  
2 Scroll to the message you want to read.  
3 Press A under Read.  
4 If the message fills more than one screen, scroll  
to read it.  
5 To keep the message, press A under Save. -or-  
To delete the message, scroll to the end of the  
message and press A under Delete.  
Net Alerts  
Net alerts are notifications that you have a text and  
numeric message sent from:  
53  
       
Messages  
54  
To forward all calls:  
Call Forwarding  
Call forwarding sends calls to the phone numbers  
you specify. You can forward all calls to one number  
or forward missed calls to different numbers  
depending on the reason you missed the call.  
1 From the main menu, select Call Forward.  
2 Press A under Change.  
3 Select All Calls.  
4 Scroll to To.  
5 Press A under Change.  
6 If you specified a forwarding number for all calls  
before, this number displays.  
You can forward phone lines 1 and 2 independently.  
Forwarding All Calls  
When you set your phone to forward all calls, an  
icon appears in the top row of the display:  
To forward calls to this number, press A under  
Back. -or-  
To delete this number, press A under Change,  
then press and hold A under Delete.  
G Phone line 1 is active; calls to phone line 1 are  
being forwarded.  
7 To enter the number you want to forward calls to:  
H Phone line 1 is active; calls to phone line 2 are  
Enter the number using your keypad. -or-  
being forwarded.  
Press A under Search. Select Contacts, Recent  
Calls, or Memo. Select the number you want to  
enter.  
I Phone line 1 is active; calls to phone lines 1 and  
2 are being forwarded.  
8 Press A under Ok.  
J Phone line 2 is active; calls to phone line 1 are  
being forwarded.  
All your calls are now forwarded to the number you  
specified.  
K Phone line 2 is active; calls to phone line 2 are  
being forwarded.  
Tip: In some fields, you can select an option by  
scrolling left or right instead of pressing A  
under Change.  
L Phone line 2 is active; calls to phone lines 1 and  
2 are being forwarded.  
55  
         
Call Forwarding  
Note: If you want a type of missed call sent to  
voice mail, the call forwarding number for  
that type of missed call must be your voice  
mail access number. In most cases, your  
voice mail access number is your area  
code + first 3 digits of your PTN + MAIL  
(6245). To verify your voice mail access  
number, contact Nextel Customer Care.  
Turning Off Call Forwarding  
If you don’t want all your calls forwarded, turn the  
feature off:  
1 From the main menu, select Call Forward.  
2 Press A under Change.  
3 Select All Calls.  
4 Scroll to To.  
To forward missed calls:  
5 Press A under Change.  
6 Scroll to Off.  
7 Press A under Select.  
1 From the main menu, select Call Forward.  
2 Press A under Change.  
3 Select Detailed.  
4 Scroll to If Busy to specify a forwarding number  
for calls received when your phone is busy.  
5 Press A under Change.  
6 If you specified a forwarding number for this type  
of call before, this number displays.  
All your calls are now sent to your phone.  
Calls you miss are forwarded according to the  
options set for missed calls. By default, missed calls  
are forwarded to voice mail.  
Forwarding Missed Calls  
You can specify a forwarding number for each type  
of missed call:  
To forward calls to this number, press A under  
Back and go to step 9. -or-  
To delete this number, press A under Change,  
then press and hold A under Delete.  
If Busy — Your phone is on a call or transferring  
data.  
7 To enter the number you want to forward this type  
of call to:  
If No Answer — You do not answer on the first 4  
rings.  
Enter the number using your keypad. -or-  
If Unreachable — Your phone is out of coverage  
or powered off.  
56  
         
Viewing Call Forwarding Settings  
Press A under Search. Select Contacts, Recent  
Calls, or Memo. Select the number you want to  
enter.  
8 Press A under Ok.  
9 Repeat step 4 through step 8 for If No Answer  
and If Unreachable.  
When you are finished, press A under Back.  
Viewing Call Forwarding  
Settings  
1 From the main menu, select Call Forward.  
2 Press A under Change.  
3 Select All Calls.  
4 Scroll to To.  
5 Press m.  
6 Select Retrieve Status.  
57  
 
Call Forwarding  
58  
Setting Your Phone to Vibrate  
You can set your phone to vibrate instead of making  
a sound when you receive all phone calls, Direct  
Connect calls, Group Connect calls, messages  
notifications, and call alerts.  
Ring Tones  
To set the ring tone your phone makes when you  
receive phone calls, message notifications, or call  
alerts:  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Scroll through the list of ring tones and select the  
one you want to assign. Vibrate sets your phone  
to vibrate instead of making a sound; Silent sets  
your phone to neither vibrate nor make a sound.  
1 From the main menu, select Ring Tones.  
2 With VibeAll highlighted, scroll left or right to set  
VibeAll to On.  
Tip: Pressing the volume controls to turn down  
the volume as far as possible sets VibeAll to  
On.  
Tip: Highlighting a ring tone lets you hear it.  
To set your phone to vibrate instead of making a  
sound for some features but not others:  
4 Press A under Assign.  
5 Scroll to the feature you want to assign the ring  
tone to.  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Scroll through the list of ring tones to Vibrate.  
4 Press A under Assign.  
5 Scroll to the feature you want to set to make no  
sound.  
6 Press A under Select.  
Tip: A checkmark next to a feature means the  
current ring tone has been assigned to it. To  
remove the assignment: Scroll to the feature.  
Press A under Select.  
Note: To set ring options for Direct Connect calls  
and Group Connect calls, see “Setting Your  
Phone to Vibrate” on page 85.  
7 To assign the ring tone to other features, repeat  
step 5 through step 6.  
8 When you are finished, press A under Done.  
6 Press A under Select.  
7 To assign Vibrate to another feature, repeat  
step 5 through step 6.  
59  
           
Ring Tones  
8 When you are finished, press A under Done.  
Ring and Vibrate  
To set a your phone to ring and vibrate when you  
receive phone calls or call alerts:  
These icons indicate how the ringer is set.  
u DC/GC speaker set to off.  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Scroll through the list of ring tones and select the  
one you want to assign.  
v The phone always vibrates instead of ringing.  
M The phone does not ring for phone calls.  
These icons may appear at the same time.  
4 Press m.  
5 Select Assign w/Vibe.  
6 Select the feature you want to set to ring and  
vibrate.  
Assigning Ring Tones to  
Contacts  
You can set the ring tone your phone makes when  
you receive phone calls or call alerts from someone  
you have stored in Contacts.  
7 When you are finished, press A under Done.  
This icon S appears on the display.  
Viewing Ring Tone  
Assignments  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Highlight any ring tone.  
4 Press m.  
5 Select Overview.  
6 Scroll to view ring tones assigned to features and  
Contact entries.  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Scroll through the list of ring tones to the one you  
want to assign. Highlighting a ring tone lets you  
hear it.  
4 Press A under Assign.  
5 Select A Contact.  
6 Scroll to the Contacts entry you want to assign  
the ring tone to.  
7 Press A under Select.  
60  
         
Downloading More Ring Tones  
Downloading More Ring Tones  
Deleting Custom Ring Tones  
To delete a custom ring tone:  
If you want to use other ring tones, you can  
download them into your phone for a fee. Go to  
www.nextel.com/idenupdate for a selection of  
custom ring tones and downloading instructions. A  
data cable may be required for some downloads.  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Scroll to the ring tone you want to delete.  
4 Press m.  
5 Select Delete.  
6 Press A under Yes to confirm.  
You can also check the Downloads menu option on  
your phone for a catalog of additional items  
available for purchase and download.  
Note: Ring tones purchased from this web site  
may be downloaded only once. If you  
delete a ring tone from your phone, you  
must purchase it again to download it  
again.  
Managing Memory  
To view the amount of memory available for custom  
ring tones:  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Highlight any ring tone.  
4 Press m.  
5 Select Memory Usage.  
Deleting custom ring tones frees memory.  
61  
           
Ring Tones  
62  
If your phone is connected to a laptop computer or  
similar device, software running on that device can  
request your location. To protect your privacy, you  
can control whether these requests are granted.  
GPS Enabled  
Your phone’s GPS Enabled feature uses information  
from Global Positioning System (GPS) satellites  
orbiting the Earth to determine the approximate  
geographical location of your phone, expressed as  
latitude and longitude. The availability and accuracy  
of this location information (and the amount of time  
that it takes to calculate it) will vary depending on  
the environment in which you are using the GPS  
feature. For example, GPS location fixes are often  
difficult to obtain indoors, in covered locations,  
between high buildings, or in other situations where  
you have not established a clear broad view of the  
sky. SEE: “IMPORTANT: Things to Keep in  
Mind”.  
IMPORTANT: Things to Keep in  
Mind  
If you are using the GPS feature of your phone while  
driving, please give full attention to driving and to the  
road.  
Where adequate signals from multiple satellites  
are not available (usually because your GPS  
antenna cannot establish a view of a wide area of  
open sky), the GPS feature of your phone WILL  
NOT WORK. Such situations include but are not  
limited to:  
When you make a 911 emergency call, the GPS  
feature of your phone can help emergency  
personnel locate you if your phone has adequate  
access to GPS satellite signals and your emergency  
response center is equipped to process such  
information.  
In underground locations  
Inside of buildings, trains, or other covered  
vehicles  
Under any other metal or concrete roof or  
structure  
You can also use the GPS feature to view your  
approximate location. Location information appears  
on the phone’s display.  
Between tall buildings or under dense  
tree-cover  
Near a powerful radio or television tower  
63  
         
GPS Enabled  
When your GPS antenna is covered (for  
example, by your hand or other object) or  
facing the ground  
information and the time needed to obtain it will vary  
depending on circumstances, particularly the ability  
to receive signals from adequate numbers of  
satellites.  
In temperature extremes outside the operating  
limits of your phone  
On emergency calls, your phone uses assistance  
information from the phone network to improve the  
speed and accuracy of your phone’s location  
calculation: if such assistance information becomes  
unavailable, it may reduce the speed and accuracy  
of the location calculation.  
Walking or driving very slowly may also  
substantially reduce GPS performance.  
Even where location information can be  
calculated in such situations, it may take much  
longer to do so, and your location estimate may  
not be as accurate. Therefore, in any 911 call,  
always report the location to the emergency  
response center if you can and if you cannot,  
remain on your phone for as long as the  
emergency response center instructs you.  
The satellites used by the GPS feature of your  
phone are controlled by the U.S. government and  
are subject to changes implemented in accordance  
with the Department of Defense GPS user policy  
and the Federal Radionavigation Plan. These  
changes may affect the performance of the GPS  
feature of your phone.  
Even where adequate signals from multiple  
satellites are available, your GPS feature will  
only provide an approximate location, often  
within 150 feet (45 meters) but sometimes much  
further from your actual location. Advice on how  
to improve GPS performance is provided in  
“Enhancing GPS Performance” on page 66.  
Making an Emergency Call  
Dial 911 to be connected to an emergency response  
center. If you are on an active call, you must end it  
before calling 911.  
While the GPS feature of your phone can be a  
valuable navigational aid, it does not replace the  
need for careful navigating and good judgment.  
Never rely solely on one device for navigation.  
Remember that the accuracy of the location  
When you make an emergency 911 call, the GPS  
feature of your phone begins to seek information to  
calculate your approximate location. It will take the  
GPS feature of your phone some time to  
determine your approximate location. Even  
where your phone has good access to sufficient  
64  
     
Viewing Your Approximate Location  
GPS satellite signals and network assist data, it may  
take 30 seconds or more to determine the  
approximate location. This time will increase where  
there is reduced access to satellite signals. When  
your approximate location is determined, it is made  
available to the appropriate emergency response  
center.  
If your phone does not have adequate access to  
GPS satellites signals, the location of the nearest  
cell tower in contact with your phone is automatically  
made available to the emergency response center, if  
the center has the capability to receive such  
information.  
See “Enhancing GPS Performance” on page 66 for  
information on how to help your phone determine  
your location.  
In some cases, your local 911 emergency  
response center may not be equipped to receive  
GPS location information. For this reason, and  
because the GPS location information reported is  
only approximate or may not be available in your  
location (see “IMPORTANT: Things to Keep in  
Mind” on page 63), always report your location to  
the 911 operator you speak to when making an  
emergency call, if able, just as you would when  
using a phone without GPS capabilities.  
Viewing Your Approximate  
Location  
1 From the main menu, select GPS > Position.  
2 Scroll to view the entire screen.  
This displays the following information about the last  
time your location was calculated:  
Note: If you are concerned about whether your  
local 911 emergency response center is  
equipped to receive GPS location  
The time (as Greenwich Mean Time) and date  
that the location was last calculated  
The approximate location, expressed as latitude  
and longitude  
information, contact your local authorities.  
In general, if your phone has access to signals from  
more GPS satellites, your location will be  
determined faster and more accurately than if your  
phone has access to signals from fewer GPS  
satellites.  
The estimated accuracy of the calculated  
location. This estimate of accuracy is only a very  
rough estimate and may vary substantially from  
the actual accuracy of the approximate location  
information reported.  
65  
   
GPS Enabled  
The number of satellites used to calculate the  
location. In general, more satellites make for  
better accuracy.  
If you received a phone call or alert while attempting  
to determine your location, the Position screen will  
disappear, but your phone will continue attempting  
to determine its location. If it is successful, the new  
location information will be displayed the next time  
you view the Position screen.  
To calculate your location again:  
Press A under Rfrsh.  
It may take your phone several minutes to complete  
the process of determining your location. During this  
time, a message usually appears on your phone’s  
display saying your phone is scanning for satellites.  
For tips on getting the best location calculation, see  
“Enhancing GPS Performance”.  
Enhancing GPS Performance  
Sometimes the GPS feature of your phone may be  
unable to complete a location calculation  
successfully. If this happens when you are making  
an emergency call, the location of the nearest cell  
tower in contact with your phone is made available  
to the appropriate emergency response center if the  
center has the capability to receive such  
information. If this happens when you are trying to  
view your location on the phone’s display, you will  
see a message indicating that your phone cannot  
access satellites.  
The Position screen displays the updated  
information.  
To cancel a location calculation before it is  
completed:  
Press A under Cancel to return to the Position  
screen. -or-  
To improve accuracy and increase your chances of  
a successful calculation, do the following while your  
phone is determining your approximate location:  
Press e to return to the idle screen.  
Each time approximate location of your phone is  
calculated, the latest location information is stored in  
your phone and remains there even when your  
phone is powered off. You will see this information  
the next time you view the Position screen.  
66  
   
Updating Satellite Almanac Data  
Stay in the open. The GPS feature works best  
where there is nothing between your phone and a  
large amount of open sky. If possible, go outside,  
away from tall buildings and foliage. While  
performance in a building is improved by moving  
closer to windows, glass with certain sun  
Stand still. If possible, stand still until your phone  
is finished determining your location. Moving your  
phone at a walking pace while your phone is  
calculating your approximate location may  
substantially decrease GPS performance.  
In a car. When using the GPS Enabled feature in  
a car, position your phone so that the GPS  
antenna has good access to GPS signals through  
the car’s windows. Typically, the GPS antenna  
has best access to GPS signals in a car when  
placed near a window.  
Note: Although moving your phone at a walking  
pace decreases GPS performance, moving  
it at the speed of a moving car does not.  
shielding films may block satellite signals.  
Extend your phone antenna.  
Hold your phone to enhance reception. Signals  
from GPS satellites are transmitted to your GPS  
antenna, which is in your phone antenna. Hold  
your phone away from your body, giving the  
antenna clear access to satellite signals. Do not  
cover the antenna area with your fingers or  
anything else.  
Stay in network coverage. Depending on who  
your service provider is, the network will provide  
your phone with information that helps determine  
your location more quickly and accurately.  
GPS antenna  
Updating Satellite Almanac  
Data  
Another way to keep the GPS feature of your phone  
working well is to keep your satellite almanac data  
up to date.  
67  
   
GPS Enabled  
The United States government maintains an  
almanac of data about where GPS satellites are as  
they orbit the Earth. This information is available to  
your phone. Keeping your satellite almanac up to  
date helps your phone determine your location more  
quickly.  
Restricted — No software applications may view  
the location of your phone. However, location  
information may still be available to the phone’s  
owner, fleet manager, or account administrator.  
Unrestricted — All applications may view the  
location of your phone, without notifying you.  
The almanac contains information about the location  
of satellites, their operational status, and other  
satellite information. Keeping this information  
updated enhances the performance of your GPS  
feature. In most cases, your phone will be able to  
get a fix in strong satellite signal conditions with  
outdated almanac data, but it may take longer.  
By Permission — When an application attempts  
to view the location of your phone, you will be  
prompted to give permission. However, location  
information may still be available to the phone’s  
owner, fleet manager, or account administrator.  
Note: Privacy options do not apply to the  
transmission of location information during  
emergency 911 calls.  
Note: When you make an emergency call, your  
phone does not rely upon the almanac to  
determine your location.  
To set your GPS privacy options:  
1 From the main menu, select GPS > Privacy.  
If your satellite almanac data is out of date, your  
phone may prompt you to update it. Follow the  
instructions that appear on the phone’s display. You  
may be asked to go to a web site or call a customer  
care number.  
2 If your GPS PIN security feature is enabled, enter  
your GPS PIN. (See “Setting the GPS PIN  
Security Feature” for more information.)  
3 Scroll to the privacy setting you want.  
4 Press A under Select.  
Setting Privacy Options  
Your phone’s GPS privacy options control whether  
software applications may view the location of your  
phone.You may set your phone to one of these GPS  
privacy options:  
Setting the GPS PIN Security Feature  
To prevent your GPS privacy settings from being  
altered without your knowledge, your GPS privacy  
option can be protected by a PIN.  
68  
         
Using GPS with Map Software  
7 Press A under Ok.  
When you receive your phone, the GPS security  
feature is turned off, so you do not have to enter a  
GPS PIN to access your GPS privacy options. If you  
turn this feature on, you will be required to enter a  
GPS PIN to access your GPS privacy options.  
Using GPS with Map Software  
You can use the GPS feature of your phone to  
provide approximate location data to a laptop  
computer or similar device that is running interactive  
map software such as that made by DeLorme or  
Microsoft. This way, if your phone has good access  
to GPS signals, your approximate position on a map  
can be made available as you travel in a vehicle.  
To turn the GPS Enabled security feature on or off:  
1 From the main menu, select Settings > Security  
> GPS PIN.  
2 Scroll to On or Off.  
3 Press A under Select.  
4 Enter the current GPS PIN.  
To do this, connect your phone to your laptop (or  
other device) with a data cable and set your phone  
to transmit data (see “Getting Started” on page 70).  
Your phone then provides your approximate location  
to the device running the map software, which  
displays your location on a map. Your phone  
provides an updated location every second and the  
map software displays your changing location on its  
map.  
Note: When you receive your phone, your GPS  
PIN is 0000.  
5 Press A under Ok.  
To change your GPS PIN:  
1 From the main menu, select Settings > Security  
> Change Password > GPS PIN.  
2 Enter the current GPS PIN.  
See “Enhancing GPS Performance” on page 66 for  
more details on obtaining good location information.  
Note: When you receive your phone, your GPS  
PIN is 0000.  
Note: Because your phone is continuously  
determining your location, using the GPS  
feature of your phone with map software  
uses the phone’s battery power quickly.  
3 Press A under Ok.  
4 Enter the new 4- to 8-digit GPS PIN.  
5 Press A under Ok.  
6 Enter the new 4- to 8-digit GPS PIN to confirm.  
69  
   
GPS Enabled  
2 With the phone’s display facing up, insert the data  
cable’s connector into the accessory connector,  
until you hear a click.  
Software Compatibility  
Your phone sends location information to your  
laptop or other device using the standard National  
Marine Electronics Association (NMEA) format.  
Your phone supports output messages in  
NMEA-0183 format and supports the following  
NMEA-0183 sentences: GGA, GLL, GSA, GSV,  
RMC, and VTG.  
The map software running on your laptop or other  
device must support NMEA 3.0.  
Getting Started  
To connect your phone to your laptop or other  
device:  
3 Insert the data plug into the COM port of your  
laptop or other device.  
1 Open the connector cover.  
Make sure no other application is using the COM  
port selected.  
Make sure the COM port settings of your laptop or  
other device are set to the following:  
Bits per second: 4800  
Data bits: 8  
Parity: None  
connector  
cover  
Stop bits: 1  
Flow control: Hardware  
70  
 
Using GPS with Map Software  
To set your phone to send location information to  
your laptop or other device:  
1 From the main menu, select GPS > Interface.  
2 With NMEA OUT highlighted, press A under  
Change.  
3 Scroll to On.  
4 Press A under Select. Your phone is now  
sending location data to your laptop or other  
device.  
To stop your phone from sending location data to  
your laptop or other device:  
Set NMEA OUT to Off.  
Each time you power your phone on, NMEA OUT is  
automatically set to Off.  
71  
GPS Enabled  
72  
Premium Web — access any site on the wireless  
Internet, conduct topic and keyword searches,  
bookmark sites and applications, and customize  
your phone's browser menu.  
Nextel Online® Services  
You can use your phone’s Net feature to access a  
suite of wireless data products known as Nextel  
Online (NOL) services. Services include Two-Way  
Messaging, Web and Premium Web, Address Book,  
Mobile Email, and wireless access to AOL® Instant  
Address Book — program your Contacts from the  
Internet.  
Mobile Email — access and send email from your  
Nextel phone.  
AOL® Instant MessengerTM — send and receive  
instant messages in real–time through a  
handset-based interface.  
MessengerTM  
.
With the exception of the Two-Way Messaging  
Express service, Nextel Online* services require the  
activation of a Nextel Online service plan. To order,  
call 1-800-NEXTEL6 or contact your Nextel sales  
representative.  
Accessing NOL Services From  
Your Phone  
You must first enable security on your phone to  
receive NOL services. See “Enabling Over-the-Air  
Security” on page 6.  
* Nextel Online is only available in the continental United States.  
NOL Services  
Two-Way Messaging — Discretely send and  
receive text messages via your Nextel phone, any  
email address, or www.nextel.com with Two-Way  
Messaging. For customers who purchased a Free  
Incoming plan, there is a nominal charge for each  
message sent and received. Or, customers have  
the option of subscribing to a Two-Way  
1 Press m to access the main menu and select Net.  
Your NOL home page displays.  
2 Choose the service you want to access.  
To access your Two-Way Messaging Service:  
Messaging Premier package for enhanced  
functionality and unlimited messaging.  
Select the Text Messaging application from the  
Net menu.  
Web — access the wireless Internet from your  
Nextel phone.  
73  
       
Nextel Online® Services  
To access the Web:  
Tip: While navigating through Nextel Online  
screens, a number may appear to the left of  
the application or topic you want to access.  
Press the corresponding number on the  
keypad for quicker access to that application  
or topic.  
Select Web Sites, Marketplace, or Search  
To access Address Book:  
Select Business Tools > Address Book  
To access Mobile Email:  
When transmitting highly personal or sensitive data,  
Select Email & More > Mobile Email  
To access AOL® Instant MessengerTM  
such as a credit card number, this icon E  
appears, indicating that the data is encrypted during  
transmission.  
:
Select Email & More > AIM  
Note: You may be asked to (re)enable security as  
Nextel adds new services or upon your  
return to the U.S. after traveling.  
Note: Many screens will require you to enter text.  
For information on entering text, see  
“Entering Text” on page 31.  
For more information and multimedia demos, go to  
www.nextel.com. You can also get one page  
service-specific guides called Customer Quick Start  
Guides and other instruction for Nextel Online  
services at www.nextel.com.  
Navigation Keys  
Home — Press e to return to your home page.  
Tip: Press e twice to return to your phone's idle  
screen.  
Back — Press * to return to a previous screen.  
Scroll — A scroll bar on the left of the phone’s  
display indicates that additional text can be  
viewed. Scroll using the navigation key.  
74  
Switching Between Calls  
When you accept a second call, the display shows  
the name or number of each call, with an icon  
indicating which call is active:  
Advanced Calling  
Features  
Call Waiting  
Call Waiting lets you receive a second call while on  
an active call. Call Waiting is always available,  
unless you turn it off for a specific call.  
Y
Z
Phone call is active.  
Phone call is on hold.  
To make the call on hold active and put the active  
call on hold:  
If you are on a call and receive a second call, your  
phone emits a tone and displays a message saying  
you are receiving a second call.  
Press A under Switch.  
To accept the second call and put the active call on  
hold:  
Turn Off Call Waiting  
To turn off Call Waiting during a call:  
Press A under Yes.  
1 Press m.  
To accept the second call and end the active call:  
1 Press e.  
2 Select In Call Setup > Call Waiting.  
3 Press A under Change.  
4 Scroll to Off.  
Your phone rings with the second call.  
2 Answer the second call.  
Tip: To turn Call Waiting back on while still on the  
call: Scroll to On.  
To decline the second call:  
5 Press A under Select.  
Press A under No. If you subscribe to voice mail,  
the call is forwarded to your voice mail box,  
unless you set Call Forward for If Busy to a  
different number.  
75  
         
Advanced Calling Features  
To turn off Call Waiting for the next call you make or  
receive:  
To end the second call and make the call on hold  
active again:  
1 From the main menu, select Settings > Phone  
Press e.  
Calls > Call Waiting.  
To make the call on hold active and put the active  
call on hold:  
2 Press A under Change.  
3 Scroll to Off.  
4 Press A under Select.  
Press A under Switch.  
3-Way Calling  
3-way calling lets you combine 2 phone calls into  
one. All 3 people in the call can speak to and hear  
each other.  
Call Waiting is turned back on when you end the  
call.  
Call Hold  
Call Hold lets you put an active call on hold and  
To make a 3-way call:  
make a second call.  
1 Place or receive a phone call.  
2 While the call is active, press m.  
3 Scroll to 3 Way.  
4 Press A under Select. This puts the call on hold.  
5 Enter the second phone number you want to call.  
To put a call on hold:  
1 While on an active call, press m.  
2 Scroll to Hold.  
3 Press A under Select.  
4 If you want to make the call active again, press A  
under Resum.  
Tip: To enter the number from Contacts: Press m.  
Select Contacts.  
To make a second call while a call is on hold:  
6 Press s to place the call.  
7 While the second call is active, press m.  
8 Scroll to 3 Way.  
1 Enter the number you want to call.  
Tip: To enter the number from Contacts: Press m.  
Select Contacts.  
9 Press A under Select.  
2 Press s to place the call.  
Both calls are now active and appear on the display.  
76  
       
Creating Pauses and Waits While Dialing  
Calls placed between the United States and Canada  
do not require an international access code.  
Creating Pauses and Waits  
While Dialing  
You can enter a pause or wait while dialing a  
number. For more information on pauses and waits,  
see “Creating Pauses and Waits” on page 40.  
Plus Dialing lets you place an international call to  
most countries without entering the local  
international access code.  
1 Press and hold 0 for 2 seconds. A “0” appears,  
then changes to a “+”.  
To create a pause while dialing a phone number:  
Note: The network translates the “+” into the  
appropriate international access code  
needed to place the call.  
1 From the keypad, enter the digits you want to  
occur before the pause.  
2 Press m.  
2 Enter the country code, city code or area code,  
and phone number.  
3 Select Insert Pause.  
4 Enter the digits you want to occur after the pause.  
To create a wait while dialing a phone number:  
Setting One Touch Direct  
Connect  
1 From the keypad, enter the digits you want to  
occur before the wait.  
One Touch Direct Connect sets your phone to call  
the most recent Direct Connect number on the  
recent calls list, or a Direct Connect number you  
choose, every time you press the PTT button.  
2 Press m.  
3 Select Insert Wait.  
4 Enter the digits you want to occur after the wait.  
To set your phone to call the most recent Direct  
Connect number on the recent calls list:  
Making International Calls  
Your service default is “International Calls  
Restricted.” Contact Nextel Customer Care to obtain  
international dialing access.  
1 From the main menu, select Settings > DC/GC  
Options > One Touch DC.  
2 Scroll to Last Call.  
3 Press A under Select.  
77  
                     
Advanced Calling Features  
To set your phone to call a Direct Connect number  
you choose:  
Setting Flip Actions  
For Answering Calls  
To set your phone to answer calls when you open  
the flip:  
1 From the main menu, select Settings > DC/GC  
Options > One Touch DC > Assigned Number.  
2 To enter the Direct Connect number you want  
your phone to call every time you press the PTT  
button:  
1 From the main menu, select Settings > Phone  
Calls > Flip Activation > Flip to Ans.  
2 Press A under Change.  
3 Scroll to On.  
4 Press A under Select.  
Enter the number using your keypad. -or-  
Press A under Search. Select Contacts, Recent  
Calls, or Memo. Select the number you want to  
enter.  
To set your phone not to answer calls when you  
open the flip:  
Tip: If you are entering a Talkgroup number, enter  
# before the number.  
1 From the main menu, select Settings > Phone  
Calls > Flip Activation > Flip to Ans.  
2 Press A under Change.  
3 Scroll to Off.  
4 Press A under Select.  
3 Press A under Ok.  
To turn off One Touch Direct Connect:  
1 From the main menu, select Settings > DC/GC  
Options > One Touch DC.  
2 Scroll to Off.  
3 Press A under Select.  
For Ending Calls  
To set your phone to end calls when you close the  
flip:  
1 From the main menu, select Settings > Phone  
Calls > Flip Activation > Flip to End.  
2 Press A under Change.  
3 Scroll to On.  
78  
     
Group ConnectTM Calls  
4 Press A under Select.  
Choose the Talkgroup name from Contacts or  
recent calls list.  
To set your phone not to end calls when you close  
the flip:  
2 Proceed as if making a Direct Connect call.  
1 From the main menu, select Settings > Phone  
Receiving Group ConnectTM Calls  
To answer a Group Connect call:  
Calls > Flip Activation > Flip to End.  
2 Press A under Change.  
3 Scroll to Off.  
4 Press A under Select.  
Proceed as if answering a Direct Connect call.  
Only one person at a time may speak on a Group  
Connect call.  
Note: If you are using your phone with a headset,  
and you have the Flip to End option set to  
On, closing your flip sends incoming sound  
to the headset and does not end the call.  
The Direct Connect number or name of the  
person who is speaking will appear on the display  
below the Talkgroup number.  
Turning off Group ConnectTM Calls  
To control whether you hear Group Connect calls to  
your Talkgroup:  
Group ConnectTM Calls  
A Group Connect call is a call made to all members  
of a Talkgroup at once. A Talkgroup is a  
predetermined group of up to 25 Nextel customers.  
1 From the main menu, select Settings > DC/GC  
Options > Tkgrp Silent.  
2 Press A under Change.  
3 Scroll to On if you don’t want to hear Group  
Connect calls to your Talkgroup. -or-  
Before you can make or receive Group Connect  
calls, a Talkgroup must be established. After the  
Talkgroup is established, you must join the  
Talkgroup. See “Joining a Talkgroup” on page 8.  
Scroll to Off if you want to hear Group Connect  
Making Group ConnectTM Calls  
1 Press #. Then enter the Talkgroup number using  
the keypad. -or-  
calls to your Talkgroup.  
4 Press A under Select.  
79  
           
Advanced Calling Features  
2 Select the feature you want to view or reset.  
3 To view a feature without resetting: Press A  
under Done when you are finished viewing. -or-  
Call Timers  
Call timers measure the duration of your phone  
calls, Direct Connect or Group Connect calls, and  
circuit data use, as well as the number of Kilobytes  
sent and received by your phone:  
To reset a feature: Press A under Reset. Press  
A under Yes to confirm.  
Note: The values displayed by Call Timers should  
not be used for billing. Call timers are  
estimates only.  
Last Call — displays the duration of your most  
recent phone call.  
Phone Reset — keeps a running total of your  
phone call minutes, until you reset it.  
Using Your Phone as a Modem  
To use your phone as a modem with a laptop,  
handheld device, or desktop computer:  
Phone Lifetime — displays the total minutes of  
all your phone calls.  
DC/GC Reset — keeps a running total of all of  
your Direct Connect and Group Connect call  
minutes, until you reset it.  
1 Open the connector cover.  
DC/GC Lifetime — displays the total minutes of  
all your Direct Connect and Group Connect calls.  
Circuit Reset — keeps a running total of all of  
your circuit data use, until you reset it.  
Circuit Lifetime — displays the total minutes of  
all of your circuit data use.  
Kbytes Reset — keeps a running total of the  
number of Kilobytes sent and received by your  
phone, until you reset it.  
connector  
cover  
To view or reset a timer:  
1 From the main menu, select Call Timers.  
80  
           
Making TTY Calls  
2 With the phone’s display facing up, insert a data  
cable’s connector into the accessory connector,  
until you hear a click.  
To use these services, you must install the iDEN  
Wireless Data Services software (available  
separately) and subscribe to a Nextel Wireless Web  
access plan. For more information on setting up  
your computer and your i530 phone for packet and  
circuit data calls, refer to the Nextel Online® User's  
Guide on www.nextel.com.  
Making TTY Calls  
To use your phone to make phone calls using a  
teletypewriter (TTY) device:  
1 Connect one end of a 2.5mm cable into the audio  
jack on your phone. Connect the other end of the  
cable to your TTY device.  
3 Insert the data plug into the COM port of the other  
device.  
2 Make sure that your phone’s TTY feature is on  
and select the TTY mode you want to use.  
3 Use your phone to enter phone numbers and  
make calls.  
When used as a modem, your phone has these data  
transfer modes:  
When you make a TTY call, these icons appear on  
the phone’s display:  
Circuit data — used for sending and receiving  
faxes and for transferring large files  
Packet data — used for small file transfers such  
as email  
N Phone call is active.  
O Phone call is on hold.  
81  
             
Advanced Calling Features  
TTY device features such as Turbo-Code,  
4 Press A under Select.  
High-Speed, and Interruption are not supported by  
your phone. These features must be turned off or  
disabled to use your TTY device with your phone.  
When you make a TTY call, the call begins in the  
TTY mode you last selected.  
To change mode during a call using your phone:  
Turning On the TTY Feature  
1 Press m.  
Your phone’s TTY feature must be on if you want to  
make TTY calls, set the TTY mode, or change the  
TTY baud rate. To make sure the TTY feature is on:  
2 Select TTY > Type.  
3 Select the mode you want.  
To change mode during a call using your TTY  
device, issue one of the following commands:  
From the main menu, select Settings > Phone  
Calls > TTY. This field must say On.  
“VCO please” — to select VCO mode  
“HCO please” — to select HCO mode  
“HCO off please” — to turn off HCO mode  
Choosing a Mode  
Your phone supports these TTY modes:  
TTY — You type and read text on your TTY  
Important: When you are using HCO, the sound  
coming from your phone speaker may be  
uncomfortably loud. Use caution when  
putting the phone to your ear. (For  
information on setting the volume of  
your phone speaker, see “Setting the  
Volume” on page 85.)  
device.  
VCO (Voice-Carry-Over) — You speak into your  
phone and read text replies on your TTY device.  
HCO (Hearing-Carry-Over) — You type text on  
your TTY device and listen to voice replies on  
your phone speaker.  
Changing the TTY Baud Rate  
To change mode while not in a call:  
By default, your phone’s TTY baud rate is set to  
45.45, the baud rate required for TTY calls within the  
U.S. To make calls outside the U.S., set your TTY  
baud rate to 50.0.  
1 From the main menu, select Settings > Phone  
Calls > TTY > Type.  
2 Press A under Change.  
3 Scroll to the TTY mode you want.  
82  
     
Special Dialing Codes  
hearing or speech impaired individual.  
To change the TTY baud rate:  
Telecommunications Relay Service is available 24  
hours a day, seven days a week, and every call is  
strictly confidential.  
1 From the main menu, select Settings > Phone  
Calls > TTY > Baud.  
2 Press A under Change  
3 Scroll to the baud rate for your location.  
4 Press A under Select.  
Note: Using 711 to reach Telecommunications  
Relay Service may not be available in all  
areas.  
Special Dialing Codes  
Additional Phone Features  
Contact Nextel Customer Care to obtain these  
Non-Emergency Numbers  
services or for additional information:  
Nextel supports many “non-emergency” numbers  
(such as #77, 311,...) provided by local and state  
governments. These numbers are used to report  
non-emergency incidents. If the situation includes  
imminent danger or loss of life, you should dial 911.  
Note: Some services are not available outside of  
the continental United States.  
Caller ID  
Your phone can automatically display the phone  
number or name (if the 10-digit phone number is  
stored in your Contacts) of the person calling  
(unless blocked by the caller), enabling you to  
decide whether to take the call or forward it to voice  
mail.  
Telecommunications Relay Service  
Nextel supports services for communicating with  
speech and/or hearing impaired individuals. You can  
dial 711 to reach a local Telecommunications Relay  
Center. You will then be connected to your  
destination number. Relay service works through a  
Communications Assistant who reads messages  
typed into a TDD/TTY device by a speech or hearing  
impaired individual to you. The Communications  
Assistant then types your spoken messages to the  
Caller ID information is not available on all calls.  
Per-Call Blocking  
You can block delivery of your phone number to  
other Caller ID units for a single phone call:  
83  
         
Advanced Calling Features  
Press * 6 7 before dialing the call.  
When calls made to the line that is not active are set  
to be forwarded to the active line, these calls are  
sent to voice mail without ringing. See “Call  
Forwarding” on page 55.  
Your Nextel phone number cannot be blocked from  
calls made to 911, 800, 855, 866, 877, 888, or other  
toll- free phone numbers.  
Call Restrictions  
Per-Line Blocking  
You can prevent your phone from making or  
receiving long distance, incoming, and outgoing  
(except 911) calls.  
You can permanently block delivery of your phone  
number on every call you make.  
To show your number on a per-call basis:  
Nextel® 411  
Press * 8 2 before dialing the call.  
You can call Nextel 411 within the continental United  
States and Hawaii. Services include white and  
yellow page listings, driving directions, restaurant  
reservations, movie listings and showtimes, and  
local event information.  
Alternate Line Service  
You can have two different phone numbers on the  
same phone. With Alternate Line Service, you can:  
Set up different billing addresses for each phone  
line.  
Use different ringer styles so that you can tell  
which line is receiving the call.  
Forward incoming calls to the primary and  
alternate line to different phone numbers.  
To set the active line:  
1 From the main menu, select Settings > Phone  
Calls > Set Line.  
2 Select the phone line you want to be the active  
line.  
84  
volume of the phone’s ring when you get a call on  
that line.  
Customizing Your Phone  
Setting the Volume  
See “Volume Features” on page 88.  
Setting Your Phone to Vibrate  
To set the volume of the sound coming from the  
phone’s earpiece or speaker:  
To set your phone to vibrate instead of making a  
sound when you receive phone calls, Direct  
Connect calls, Group Connect calls, message  
notifications, and call alerts, see “Setting Your  
Phone to Vibrate” on page 59.  
1 From the main menu, select Settings > Volume.  
2 Scroll to Earpiece to set the earpiece volume.  
-or-  
Scroll to Speaker to set the speaker volume.  
To set your phone to vibrate instead of making a  
sound when you receive Direct Connect calls and  
Group Connect calls, even if you want your phone to  
ring for other features:  
3 Press A under Change.  
4 To select the volume:  
Scroll left or right. -or-  
1 From the main menu, select Settings > DC/GC  
Press the volume controls.  
5 Press A under Ok.  
Options > Alert Type.  
Tip: If Alert Type does not appear: From the  
main menu, select Ring Tones. Make sure  
VibeAll is set to Off. Repeat step 1.  
To set the volume of the phone’s ring:  
Press the volume controls.  
2 Press A under Change.  
3 Scroll to Vibrate.  
4 Press A under Select.  
For another way to set the volume of the phone’s  
ring, or the volume of many other sounds your  
phone makes:  
1 From the main menu, select Settings > Volume.  
2 Scroll to the option you want and make the  
change. Choose Line 1 or Line 2 to set the  
85  
               
Customizing Your Phone  
Using a Remote PTT Button  
If you are using a headset or other accessory with a  
remote PTT button, you can use the remote PTT  
button for phone calls and Direct Connect calls.  
Seeing the Display Better  
To set the contrast of the display:  
1 From the main menu, select Settings >  
Display/Info > Contrast.  
2 Press A under Change.  
3 Scroll left or right to set the contrast.  
4 Press A under Ok.  
For phone calls, use the remote PTT button to  
answer calls, switch between calls, and end calls.  
Hold the remote PTT button for less than 2 seconds  
to answer calls and switch between calls. Hold the  
remote PTT button for more than 2 seconds to end  
calls.  
Using a Headset  
If you use a headset or similar device with your  
phone, you can set your phone to send incoming  
sound to the headset only, or to the headset and the  
speaker at the same time:  
For Direct Connect calls, use the remote PTT button  
as you would the PTT button on your phone.  
Using Settings  
1 From the main menu, select Settings >  
Advanced > Headset/Spker.  
Settings contains many submenus that let you  
customize your phone.  
2 Press A under Change.  
3 Scroll to HdsetOnly to send incoming sound to  
the headset only. -or-  
Display/Info Features  
The Display/Info menu controls how the keypad and  
display appear:  
Scroll to Hdset&Spkr to send incoming sound to  
the headset and the speaker at the same time.  
Backlight — controls how long the backlight  
stays on after you make or receive a call.  
4 Press A under Select.  
Clock — controls whether the time and date  
appears on the idle screen, sets the format of the  
time and date, and sets the year.  
86  
               
Using Settings  
Contrast — sets the contrast on the display. See  
Minute Beep — causes a beep to sound every  
“Seeing the Display Better” on page 86.  
minute of an active call.  
Status Light — sets the phone light on or off. See  
page 2.  
Call Duration — causes the duration of a call to  
appear on the phone’s display when the call ends.  
Language — sets the language that your phone  
displays.  
TTY — lets you use your phone with a TTY  
device. See “Making TTY Calls” on page 81.  
Notifications — See “Setting Notification  
Options” on page 51.  
Phone Calls Features  
The Phone Calls menu controls how your phone  
handles phone calls:  
DC/GC Options Features  
The DC/GC Options menu controls how your phone  
handles Direct Connect calls and Group Connect  
calls:  
Set Line — sets phone line 1 or phone line 2 as  
the active line for outgoing calls.  
Any Key Ans — If this feature is on, you can  
answer calls by pressing any key on the keypad.  
Tkgrp Silent — controls whether you hear Group  
Connect calls to your Talkgroup. See “Receiving  
Group ConnectTM Calls” on page 79.  
Auto Redial — sets your phone to automatically  
redial calls you make when the system is busy.  
Tkgrp Area — lets you define your Talkgroup  
Call Waiting — See “Call Waiting” on page 75.  
area.  
Auto Ans — sets your phone to automatically  
answer an incoming call after a specified number  
of rings. When this feature is on, the phone  
answers by connecting you to the caller; it does  
not send the call to voice mail, unless you are out  
of coverage or on the line.  
One Touch DC — See “Setting One Touch Direct  
Connect” on page 77.  
Alert Type — controls how your phone notifies  
you when you receive Direct Connect calls and  
Group Connect calls. See page 85.  
Flip Activation — See “Setting Flip Actions” on  
page 78.  
87  
               
Customizing Your Phone  
Keypad Lock — locks the phone’s keypad, either  
immediately or automatically after a set period of  
inactivity. See “Locking the Keypad” on page 15  
for more information on locking and unlocking the  
keypad.  
Volume Features  
The Volume menu sets the volume of sounds your  
phone makes:  
Line 1 — sets ring volume for phone line 1.  
SIM PIN — enables and disables your phone’s  
SIM PIN security feature. See “Turning the PIN  
Requirement On and Off” on page 13.  
GPS PIN — enables and disables your phone’s  
GPS PIN security feature. See “Setting the GPS  
PIN Security Feature” on page 68.  
Line 2 — sets ring volume for phone line 2.  
Messages — sets the volume of message  
notifications.  
Earpiece — sets the volume of sound coming out  
of the earpiece.  
Speaker — sets the volume of sound coming out  
of the speaker.  
Change Passwords — changes your phone  
unlock code, security code, SIM PIN, and GPS  
PIN.  
Keypad — sets the volume of sound associated  
with pressing keys and buttons.  
Advanced Features  
The Advanced menu contains advanced and rarely  
used Settings features.  
Data — sets the volume of sounds that notify you  
that you are receiving a circuit data call.  
Security Features  
The Security menu lets you turn security features on  
and off and change passwords:  
Alert Timeout — controls the amount of time a  
tone continues to sound when you receive a  
message notification or call alert.  
Phone Lock — turns on a feature that locks your  
phone, either immediately or automatically after a  
set period of inactivity. An unlock code is required  
to enable this feature, to unlock the phone, and to  
set a new unlock code. Contact Nextel Customer  
Care for your default unlock code.  
Headset/Spker — sets headset options. See  
“Using a Headset” on page 86.  
88  
               
Optional Features  
Connectivity Network ID sets the phone’s  
network IDs and their roaming options under the  
direction of Nextel Customer Care; Master Reset  
lets Nextel Customer Care reset your service in  
the event of a security or provisioning problem.  
Reset Defaults Reset Settings returns all  
settings to their original defaults; Reset All  
returns all settings to their original defaults and  
erases all stored lists. Use only under the  
direction of Nextel Customer Care.  
Return to Home — controls how long the recent  
calls list displays after calls.  
Phone Only — prevents your phone from making  
or receiving Direct Connect calls or Group  
Connect calls.  
Baud Rate — sets the baud rate at which your  
phone communicates with a laptop computer, PC,  
or similar device.  
Optional Features  
Voice Record and Voice Activated Dialing can be  
downloaded for an additional fee on  
www.nextel.com/idenupdate.  
89  
           
Customizing Your Phone  
90  
Nextel® Customer Care  
Domestic Customer Care  
Visit www.nextel.com for a variety of Customer Care  
services:  
There are a number of features available with your  
Nextel service and your new i530 phone, so you  
may be overwhelmed at first. Relax! Nextel  
Customer Care is here to help. If the feature  
information and instructions in this guide don't  
answer all your questions, or if you would like to  
inquire about other Nextel products and services,  
please feel free to contact us.  
Browse for information on phones, coverage,  
rates and other Nextel services. View and  
download user's guides, try out our interactive  
virtual product and service demos, find answers  
to frequently asked questions, order accessories,  
locate service and repair centers, upgrade phone  
software, send a message and more.  
Please take a few steps to gather information about  
your phone prior to contacting us. This will better  
able us to provide you with the highest level of  
service possible. Please have the following  
information available to give to the representative  
who answers your inquiry.  
For self-service on your Nextel account, click on  
My Account to view your account, pay your bill,  
add phones to your account, reset your Voice  
Mail password services and more.  
For online assistance, click on Contact Us to  
send us an email request. Our representatives  
are committed to assisting you. Every effort will  
be made to address your questions or concerns  
within 24 hours. Contact us to add Wireless Web  
and other services, change rate plans, inquire on  
your bill and more.  
Your Personal Telephone Number (PTN).  
Your phone's model number (located underneath  
the battery).  
The ID numbers printed on your SIM card.  
You'll want to keep this information handy so that  
you can replace the battery and power up your  
phone should the representative need you to access  
other information on it during your call.  
Or, call us at 1-800-639-6111 or dial 611 from your  
Nextel phone.  
91  
     
Nextel® Customer Care  
Nextel Worldwide® Customer  
Care  
When traveling outside of the U.S. and Canada, call  
+1 (360) 662-5202 for your Customer Care service  
needs. This customer care number is toll-free from  
your Nextel phone.  
International coverage, rates, and other information  
is available on www.nextel.com.  
92  
 
Status Messages Message Description  
Understanding Status  
Messages  
You may receive status messages under certain  
conditions. Before contacting Nextel Customer  
Care, note the message, numeric code, and the  
conditions under which it appeared. The following  
table lists and describes the status messages.  
The phone that you called is busy  
using Nextel Wireless Web services.  
User Busy in Data  
This service was restricted by  
Nextel, or this service was not  
purchased.  
Service Restricted  
You are either out of coverage or  
having problems with provisioning.  
Service Not  
Available  
The system is experiencing heavy  
traffic. Please try again later.  
Status Messages Message Description  
System Busy  
You have attempted to reach a  
Nextel customer using One Touch  
Direct Connect, but there is no  
Direct Connect number stored in  
your recent calls list.  
No Dispatch  
Number Stored  
Server is currently down or traffic is  
too high. Please try again later.  
Server Not  
Responding  
This service cannot be enabled  
because an incompatible service  
has already been turned on.  
Service Conflict  
The number that you entered is not  
valid.  
Number Not in  
Service  
An error occurred. Please try again.  
Please Try Again  
The phone that you called is either  
busy, out of coverage, or turned off.  
Please try again later.  
User Not Available  
A fault was detected with your  
phone. If this error recurs, note the  
error code and contact Customer  
Care.  
Self Check Error +  
Number Code  
The person that you called has not  
purchased this service.  
User Not  
Authorized  
An operational fault was detected  
with your phone. Note the numeric  
code, turn your phone off, and  
contact Customer Care.  
Self Check Fail +  
Number Code  
This service is temporarily not  
available. Please try again later.  
Please Try Later  
The phone that you called is busy in  
a Direct Connect call.  
User Busy in Direct  
Connect call  
93  
   
Understanding Status Messages  
Status Messages Message Description  
Status Messages Message Description  
The incorrect PIN was entered 3  
consecutive times. You will be  
unable to place or receive calls on  
your phone. Contact Nextel  
Customer Care to have them obtain  
the PIN Unblocking Key (PUK)  
code.  
Warns of low memory for Net Alerts.  
PIN Blocked  
Call Your Provider  
New Browser  
Message Memory  
Full!  
Searching for GPS satellites.  
Could not find GPS satellites.  
Scanning for  
Satellites  
Your SIM card is not being detected.  
Please check to ensure that you  
have inserted the SIM card correctly  
into your phone.  
Unable to Locate  
Sats  
Insert SIM  
Directs you to update GPS satellite  
almanac data.  
For Update Visit:  
Technical Error  
Please check your SIM card to  
make sure it has been inserted  
properly.  
Check SIM Card  
Wrong PIN  
A problem occurred in your phone’s  
GPS circuitry. If this error occurs,  
contact Customer Care  
You have entered an incorrect PIN  
number.  
You have inserted a SIM card that  
will not work with a Nextel phone.  
Contact Customer Care if you  
believe this is a valid SIM card.  
Please Enter  
Special Code  
Please enter your 4- to 8- digit SIM  
PIN code.  
Enter SIM PIN  
Auto Phone Lock is activated. Enter  
your unlock code.  
Enter Unlock Code  
94  
Service in aircraft or in motor vehicles where  
prohibited by law, ordinance or regulation, as  
applicable. Customer acknowledges and agrees  
that all future purchases of Company Services and  
Equipment by Customer shall be governed by the  
terms and conditions contained herein unless  
Customer and Company enter into a subsequent  
Subscriber Agreement. Company may change this  
Agreement at any time. Any changes are effective  
when Company provides Customer with written  
notice stating the effective date of the change(s). If  
Customer elects to use the Services or make any  
payment to Company on or after the effective date  
of the changes, Customer is deemed to have  
accepted the change(s). If Customer does not  
accept the changes, Customer may terminate  
Services as of the effective date by sending written  
notice to Company at the address shown on  
Customer’s bill. If Services are terminated before  
the end of the current billing cycle, (i) no credit or  
refund will be provided for unused airtime; and (ii)  
any monthly recurring charge will not be prorated to  
the date of termination.  
Nextel® Terms and  
Conditions of Service  
TERMS AND CONDITIONS OF SERVICE: This  
Agreement starts when you open the inside  
package of any phone or accessory equipment  
(“Equipment”), you (“Customer”) received with this  
Agreement, or when you call to activate Nextel  
wireless communications services (“Service”), or  
when you sign this Agreement, whichever applies.  
By using the Equipment, Customer applies and  
subscribes for Services provided by Nextel (the  
“Company”) and confirms that Customer has read,  
understands, agrees to and accepts the terms and  
conditions stated herein (the “Agreement”). Should  
there be any conflict between the terms and  
conditions below, and the terms and conditions of  
any current Service/Subscriber Agreement between  
Customer and Company covering the Equipment  
accompanying this User’s Guide, the terms and  
conditions of the current Service/Subscriber  
Agreement will control.  
2. TERM – The Service Term of this Agreement  
shall be specified on the Subscriber Agreement  
Form and shall commence as of the date hereof.  
Thereafter, unless Customer or Company  
terminates this Agreement as provided for herein,  
this Agreement shall automatically renew on a  
month-to-month basis. Notice of termination by  
1. USE OF SERVICE – By executing this  
Agreement, Customer covenants that it shall comply  
with all applicable laws, including without limitation  
all Federal Communications Commission rules and  
regulations. Customer will not use the Service for  
any unlawful purpose. Customer will not use the  
95  
   
Nextel® Terms and Conditions of Service  
Customer shall be made only in writing to Company  
at the address shown on Customer’s bill. Company  
reserves the right not to renew this Agreement at  
any time prior to the conclusion of the Service Term  
or any renewal term. Except for a Customer  
termination in response to Company changes in  
accordance with Section 1 above, a $200  
cancellation fee per unit will be charged to Customer  
for cancellation within the Service Term, if a one or  
two year Service Term is selected on the Subscriber  
Agreement. If Company permits Customer to  
suspend Service to Customer’s account(s) for a  
temporary period, Company may extend the term of  
this Agreement by the length of the temporary  
suspension. If Customer changes rate plans during  
the Service Term of this Agreement, or upgrades  
Equipment at any time, then Customer may be  
required to start a new Service Term of up to 24  
months as of the date of the change or upgrade and  
may be subject to a transfer fee.  
Customer to be in default under this Agreement and  
may exercise any remedies it has under this  
Agreement at law or in equity. Customer  
understands that Company will rely upon the credit  
information provided by Customer, including but not  
limited to Customer’s social security number or tax  
identification number, and other confidential and  
personal financial and credit information requested  
by Company and supplied by Customer, in making a  
decision to provide Services. Customer consents to  
Company’s requests for and verification of  
Customer’s bank references and Company’s  
performance of a credit history check utilizing  
standard commercial credit reference services in  
connection with Company’s review of the  
Customer’s creditworthiness. Customer  
acknowledges that Company may provide payment  
history and other billing/charge information to a  
credit-reporting agency for inclusion in Customer’s  
records maintained by such credit-reporting agency.  
Customer understands that a security deposit or  
airtime usage limit may be required.  
3. CREDIT APPLICATION – This Agreement shall  
be contingent upon Company’s approval of  
Customer’s credit application. Company may  
require Customer to update its credit application or  
information from time to time. Customer warrants  
and represents that all information furnished on the  
credit application is current, complete, accurate, and  
true. If Company subsequently determines that any  
statements made on the credit application are false,  
incomplete or inaccurate, Company may declare  
4. EQUIPMENT AND INSTALLATION – If the sale is  
for cash only, title to the Equipment shall be  
transferred to Customer upon receipt by Company  
of a cashier’s or certified check or other equally  
secure form of payment in the amount set forth on  
the front of this Agreement. Company shall not be  
liable to Customer for delays in delivery or  
unavailability of Equipment or any part thereof or for  
96  
the cancellation of any orders of Equipment by the  
manufacturer. Customer, at its option, may have the  
Equipment installed by Company at the rate  
specified on the front of this Agreement. If Customer  
purchases the Equipment on credit or on an  
installment basis, installations, repairs, and removal  
of Equipment must be performed by a party  
authorized by Company. Company shall not be  
liable for any damage to Customer’s vehicle(s) or  
Equipment that may result from installation of  
Equipment by any person who is not employed by  
Company. Customer shall not modify, disassemble,  
de-install or alter the Equipment in any manner  
whatsoever, except in accordance with the User  
Guide accompanying the Equipment.  
privacy cannot be guaranteed. Company shall not  
be liable to Customer or to any third party for any  
eavesdropping on or interception of communications  
from Company’s System.  
6. NEXTEL ONLINE SERVICES – Nextel Online  
Services, consisting of certain applications such as  
email, data, information and other wireless internet  
services (the “Applications”) are part of the Services  
that can be obtained through Company. Certain  
Applications offered by Company or authorized third  
parties may be compatible with the Equipment  
and/or the Service offered by Company. Customer  
acknowledges and agrees that there is no  
guarantee or assurance that the Applications are  
compatible, or will continue to be compatible, with  
Company’s System or any of its Equipment or  
Service offerings. Such compatibility or approval  
from Company of compatibility shall not be  
construed as an endorsement of a particular  
Application or a commitment on the part of  
Company that Application(s) will continue to be  
compatible with the System, Equipment or Service  
for any period of time. Company reserves the right,  
in its sole discretion, to disable or discontinue any  
Application for any reason. Use of Nextel Online  
Services requires a wireless internet compatible  
phone, and is subject to any storage, memory or  
5. CUSTOMER RADIO EQUIPMENT – Company is  
not responsible for the installation, operation, quality  
of transmission, or, unless separate maintenance  
arrangements have been made between Company  
and Customer, maintenance of the Equipment. Any  
change in Service or Equipment may require  
additional programming or Equipment or changes to  
assigned codes or numbers which may require  
programming fees. Company reserves the right to  
change or remove assigned codes and/or numbers  
when such change is reasonably necessary in the  
conduct of its business. Customer does not have  
any proprietary interest in such codes or numbers.  
Although Federal and state laws may make it illegal  
for third parties to listen in on service, complete  
97  
Nextel® Terms and Conditions of Service  
other Equipment limitation. Only certain internet  
sites may be accessed, and certain Nextel Online  
Services may not be available in all Company  
Service areas.  
initiative or via an embedded link on the Equipment.  
Company gives no guarantee or assurance as to the  
currency, accuracy, completeness or utility of  
Content obtained through Nextel Online Services.  
Company, Content providers and others have  
proprietary interests in certain Content. Customer  
shall not, nor permit others, to reproduce, broadcast,  
distribute, sell, publish, commercially exploit or  
otherwise disseminate such Content in any manner  
without the prior written consent of Company,  
Content providers, or others with proprietary  
interests in such Content, as applicable.  
7. APPLICATION CUSTOMER CARE AND  
SUPPORT – Customer acknowledges and agrees  
that in most cases, the developer of an Application  
is responsible for providing customer care and  
Application support to all customers using the  
Application. In the event Customer contacts  
Company Customer Care with a problem  
concerning the use of an Application, Customer may  
be referred to the Application developer’s customer  
care, and Company shall have no obligation to  
support such Application.  
9. DEPOSITS – Customer shall provide Company  
with a deposit towards the purchase of the  
Equipment in the amount set forth on the front of this  
agreement. Company also has the right, exercisable  
in its sole discretion at any time or from time to time,  
to require Customer to make a deposit to guarantee  
payment of sums due hereunder, including Service  
charges. Unless otherwise required by law, deposits  
may be mixed with other funds and will not earn  
interest. Customer hereby grants Company, as  
applicable, a security interest in such deposits, to  
secure the payment of all sums due hereunder as  
well as the performance of all other payment  
8. CONTENT; COMMUNICATIONS WITH  
OTHERS; INTELLECTUAL PROPERTY RIGHTS –  
Company is not a publisher of third party content  
that Customer may from time to time access through  
Nextel Online Services; therefore Company is not  
responsible for the content provided by such third  
parties, including but not limited to statements,  
opinions, graphics, photos, music, services and  
other information (“Content”), and accessed by  
Customer through Nextel Online Services. Nor is  
Company responsible for the actions of third parties  
arising from a Customer’s contact with such third  
parties via Nextel Online Services, whether such  
contact is facilitated through Customer’s own  
obligations Customer may have to the Company  
whether now existing or hereafter arising. Upon  
termination of Service, or upon the first billing cycle  
after the twelfth month of service, whichever comes  
first, Company may apply the deposit against any  
98  
outstanding Service charges of Customer or any  
other amount owed to the Company. If Customer is  
terminating the Agreement, any remaining balance  
will be released to the Customer at the Customer’s  
last known address within approximately 90 days. If  
the Customer continues with the Agreement, any  
credit balance remaining after the deposit is applied  
will be applied to any amounts that may become  
owing to the Company in the future except that, at  
Customer’s request, amounts of $50 or more will be  
released to the Customer at the latest address  
known to Company within 30 days of the Customer  
request. In all cases, Customer agrees that any  
remaining balance will be retained by Company in  
the event the postal service is unable to deliver the  
funds to the Customer at the latest address known  
to Company. Company reserves the right to  
interrupt Services if Service appears to have  
excessive charges, payments are delinquent, any  
unusual calling patterns are observed on  
10. RATES, CHARGES AND PAYMENT – The  
price established for Service is set forth in the  
current Company rate plan(s) selected by Customer.  
Company shall issue invoices for Service. Monthly  
Access charges shall be invoiced in advance.  
Airtime and long distance charges shall be invoiced  
in arrears. Customer is responsible to pay  
Company, on a timely basis, for charges for Service  
as set forth on the front of this Agreement, and any  
modifications thereto. If Customer elects to pay  
using a Company-approved credit or debit card,  
Customer hereby authorizes Company to charge the  
credit or debit cards specified by Customer from  
time to time on a recurring basis for all charges  
incurred on the Company Account Numbers set  
forth on Customer’s invoice. Customer (i) expressly  
authorizes Company to charge Customer’s  
designated credit or debit card account number(s)  
for all fees and charges incurred; and (ii)  
reauthorizes Company to charge such account  
number each time services are used. Customer  
shall promptly notify Company of any changes to the  
credit or debit card or bank account used for  
payment. Enrollment is for the duration of this  
Agreement unless cancelled earlier by either party  
with thirty (30) days advance written notice to the  
other party. Customer acknowledges that  
Customer’s account, or during public safety  
emergencies. Such interruption may be done to  
protect Customer or Company as the Company  
determines in its sole discretion, but in no event  
shall the Company be liable to the Customer or to  
any third party by reason of interrupting or failing to  
cause an interruption of Service.  
chargeable time for telephone calls and Nextel  
Direct Connect call transmissions originated by a  
unit begin when a connection is established with  
99  
Nextel® Terms and Conditions of Service  
Company facilities. A new Nextel Direct Connect call  
is initiated by a call participant if that participant  
responds more than six (6) seconds after the other  
party finishes its Nextel Direct Connect  
transmission. Customer accepts responsibility for  
Airtime charges from incoming telephone calls to its  
mobile unit from the time that Customer responds to  
the call. If Customer disputes any Service charges,  
Customer must pay the entire amount set forth in  
the invoice by the due date and submit a written  
explanation within forty five (45) days from the date  
on the invoice. Direct Connect, Group Connect, and  
Nationwide Direct Connect charges are calculated  
by multiplying the minutes of use, number of  
participants, and applicable rate, to be paid by the  
initiator. If Company determines that an error was  
made on Customer’s invoice, Company shall credit  
Customer’s account in the amount of the error. If  
Customer does not pay the amount in dispute,  
Company may exercise any remedies it may have  
under this Agreement for non-payment of Service  
charges. Company reserves the right to modify any  
and all elements of the Service charges at any time  
and each such modification shall be effective  
immediately upon the Company’s communication  
thereof to Customer, unless the Company’s  
as set forth in this Agreement. If the parties have  
agreed that payments are to be made in  
installments, or on credit, as indicated on the front of  
this Agreement, Customer shall be responsible for  
paying amounts due as agreed to in this Agreement.  
If Customer does not make all payments when they  
are due, such failure shall be a default under this  
Agreement and Company shall be entitled to  
exercise any remedies it may have under this  
Agreement or at law or in equity. If the sale of the  
Equipment is on a credit or installment basis and the  
Customer accepts delivery of the Equipment, the  
Customer may not return the Equipment or receive a  
refund of any amounts paid and agrees to continue  
making payments as required under this agreement  
until the Equipment sale price is paid in full.  
11. NONPAYMENT/BREACH – A late payment  
charge of 1.5% (or the maximum interest rate  
permitted by law) per month may be applied to  
Customer’s account if monthly invoices are not paid  
by the due date. The late payment charge is applied  
to the total unpaid balance due and outstanding.  
The late payment charge is for costs related to the  
non-timely payment and shall not be deemed an  
interest payment. A charge of $25.00 will be made  
by Company for any check or negotiable instrument  
tendered by Customer and returned unpaid by a  
financial institution for any reason. Company may  
demand payment by money order, cashier’s check,  
or similarly secure form of payment, at Company’s  
communication indicates a later effective date with  
respect to such modification. Payments which are  
not received within thirty (30) days from the date of  
the invoice shall be subject to late payment charges  
100  
discretion at any time or from time to time. If  
Company obtains the services of a collection or  
repossession agency or an attorney to assist  
Company in remedying Customer’s breach of this  
Agreement, including but not limited to the  
nonpayment for charges hereunder, Customer shall  
be liable for this expense. Customer understands  
that in the event of nonpayment of charges or any  
other breach of the terms and conditions of this  
Agreement, in addition to any other remedies  
Company may have, Company may temporarily or  
permanently terminate Service to Customer. If  
Service is terminated and not reconnected within  
thirty (30) days, all outstanding payments to be  
made in installments are accelerated and  
12. RISK OF LOSS; INSURANCE – Upon  
Customer’s acceptance of delivery of the  
Equipment, all risk of loss, damage, theft, or  
destruction to the Equipment shall be borne by the  
Customer. No such loss, damage, theft, or  
destruction of the Equipment, in whole or part, shall  
impair the obligations of Customer hereunder,  
including, without limitation, responsibility for the  
payment of Service Charges due hereunder.  
13. PROPERTY DAMAGE INSURANCE – If  
Customer selects Direct Protect insurance  
protection, Company will remit the monthly charge  
for the insurance that appears on Customer’s bill to  
The Signal Telecommunications Insurance Services  
(“Signal”) on Customer’s behalf. Customer  
immediately due in full. If Company disconnects the  
Service, Customer shall be liable to satisfy and  
discharge all outstanding amounts due and pay a  
reconnect charge of $25.00 per unit, in addition to  
any advance payment of Service charges that may  
be requested by the Company at its discretion,  
before the Company will reactivate Service.  
Company reserves the right to modify the terms of  
Service as a precondition to reactivating Service. If  
the Equipment is purchased on an installment basis,  
or credit, the Company may take possession of the  
Equipment, at any time wherever the same may be  
without legal process and without being responsible  
for loss and damage.  
acknowledges that insurance protection is offered  
by the Signal, not Company, and that any requests  
for information or claims regarding the insurance  
shall be directed to Signal. Customer acknowledges  
having received a summary of coverage, including  
deductible information, which is also available by  
calling Signal at 1-888-352-9182. Depending on the  
type of Equipment being purchased by Customer,  
Customer may not be eligible for Direct Protect  
Insurance protection.  
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Nextel® Terms and Conditions of Service  
14. TAXES, FEES, SURCHARGES &  
15. COVERAGE AREA – Local Dispatch (Direct  
Connect), cellular calling, Nextel Online Services,  
and respective coverage areas for these Services  
are subject to change at any time at the sole  
discretion of Company.  
ASSESSMENTS – Customer must pay all federal,  
state, and local taxes, fees, surcharges, and other  
assessments (collectively, “Charges”) that are  
imposed on transactions subject to this Agreement.  
Customer will be responsible for such charges  
regardless of whether the Charge is: (a) imposed  
upon the sale of telecommunications services, other  
services, equipment, and/or other products; (b)  
measured by gross receipts from sales made by  
Company to Customer; (c) imposed upon the  
Customer or upon the Company; (d) imposed as a  
per-line or per-unit Charge. Such Charges include,  
but are not limited to: excise taxes; sales and  
transaction taxes; gross receipts taxes, utility taxes;  
universal service assessments; telephone relay  
service (TRS) assessments; and other regulatory  
fees and assessments. Customer shall not be  
responsible for taxes imposed on Company’s net  
income. If Customer claims an exemption from any  
such Charge, Customer must provide Company with  
valid and properly-executed documentation of such  
exemption before such exemption shall become  
effective. Customer must provide Company with the  
Customer’s Primary Place of Use of Company’s  
Service, as defined by Customer’s residential street  
address or primary business address.  
16. LIMITATION AND CONDITION OF LIABILITY;  
INDEMNITY – Company does not assume and shall  
have no liability under the Agreement for (i) failure to  
deliver the Equipment within a specified time period;  
(ii) availability and delays in delivery of the  
Equipment, or (iii) damage caused to the Equipment  
due directly or indirectly to causes beyond the  
control of Company, including, but not limited to acts  
of God, acts of the public enemy, acts of the  
government, acts or failure to act of the Customer,  
its agents, employees or subcontractors, fires,  
floods, epidemics, quarantine restrictions, corrosive  
substances in the air or other hazardous  
environmental conditions, strikes, freight  
embargoes, inability to obtain materials or services,  
commotion, terrorism, war, unusually severe  
weather conditions or default of Company’s  
subcontractors whether or not due to any such  
causes; (iv) the use of Nextel Online Services,  
including but not limited to the accuracy or utility of  
any information acquired from the Internet through  
Nextel Online Services; or Internet Services,  
Content or Applications whether or not supported by  
Company; or (v) any action Company takes in its  
sole discretion to protect Company’s network,  
102  
systems, and the rights or property of Company, its  
subscribers, or others from “hacking,” “spamming,”  
“viruses” or other acts of third parties that Company  
believes adversely impact its network or systems.  
WITHOUT LIMITING THE FOREGOING, THE  
COMPANY’S SOLE LIABILITY FOR SERVICE  
DISRUPTION, WHETHER CAUSED BY THE  
NEGLIGENCE OF THE COMPANY OR  
17. COMPLETE  
AGREEMENT/SEVERABILITY/WAIVER – This  
Agreement sets forth all of the agreements between  
the parties concerning the Service and purchase of  
the Equipment, and there are no oral or written  
agreements between them other than as set forth in  
this Agreement. Except for changes made by  
Company in accordance with Section 1 above, no  
amendment or addition to this Agreement shall be  
binding upon Company unless it is in writing and  
signed by both parties (and, in the case of the  
Company, by an officer of the Company). Company  
shall not be bound by the terms and conditions in  
Customer’s purchase order or elsewhere, unless  
expressly agreed to in writing by an officer of the  
Company. This Agreement becomes effective when  
accepted by the Company. Should any provision of  
this Agreement be illegal or in contravention of the  
law, such provision shall be considered null and void  
but the remainder of this Agreement shall not be  
affected thereby. The failure of Company at any time  
to require the performance by Customer of the  
provisions of this Agreement shall not affect in any  
way the right to require such performances at any  
later time nor shall the waiver by Company of a  
breach of any provision hereof be taken or held to  
be a waiver of compliance with or breach of any  
other provision or a continuing waiver of such  
provision.  
OTHERWISE, IS LIMITED TO A CREDIT  
ALLOWANCE NOT EXCEEDING AN AMOUNT  
EQUAL TO THE PROPORTIONATE CHARGE TO  
THE CUSTOMER FOR THE PERIOD OF SERVICE  
DISRUPTION. EXCEPT AS OTHERWISE SET  
FORTH IN THE PRECEDING SENTENCE, IN NO  
EVENT IS THE COMPANY LIABLE FOR ACTUAL,  
CONSEQUENTIAL, INCIDENTAL, SPECIAL OR  
OTHER INDIRECT DAMAGES CAUSED BY ITS  
NEGLIGENCE OR OTHERWISE, NOR FOR  
ECONOMIC LOSS, PERSONAL INJURIES OR  
PROPERTY DAMAGES SUSTAINED BY THE  
CUSTOMER OR ANY THIRD PARTIES. Customer  
agrees to indemnify, defend, and hold Company  
harmless from any Customer violations of FCC rules  
and regulations or Customer violation of any  
statutes, ordinances or laws of any local, state, or  
federal public authority.  
103  
Nextel® Terms and Conditions of Service  
18. ASSIGNMENT/RESALE/GOVERNING LAW –  
This Agreement may be freely assigned by  
Company to any successor of it or any other firm or  
entity capable of performing its obligations  
hereunder, and upon any such assignment,  
Company shall be released from all obligations to  
Customer. Customer may not assign this Agreement  
or resell the services which are subject to this  
Agreement without prior written consent of  
Company. Subject to the restrictions contained  
herein, this Agreement shall bind and inure to the  
benefit of the successors and permitted assigns of  
the parties hereto. This Agreement shall be  
governed by the laws of the State or Commonwealth  
in which this Agreement is executed by the  
Company.  
who make 911 calls. However, E911 is not available  
in all areas, and even in those areas where it is  
implemented, inherent limitations in this advanced  
wireless technology prevent it from being 100%  
reliable. Accordingly, Company agrees to provide  
Customer with E911 service where available, and  
Customer acknowledges that E911 service is not  
available in all areas and is not completely reliable.  
(b) Customer hereby consents to Company’s  
disclosure of Customer information, including but  
not limited to Customer name, address, telephone  
number, and location, to governmental and  
quasi-governmental institutions such as emergency  
service providers and law enforcement agencies,  
where Company deems it necessary to respond to  
an exigent circumstance.  
19. NOTICE REGARDING USE OF SERVICE FOR  
911 OR OTHER EMERGENCY CALLS - (a) The  
Service provided hereunder does not interact with  
911 and other emergency services in the same  
manner as landline telephone service. Depending  
on Customer’s location and the circumstances and  
conditions of a particular call, the Service provided  
hereunder may not be able to identify Customer’s  
telephone number and/or location to emergency  
services, and Customer may not always be  
connected to the appropriate emergency services  
provider. Company is deploying wireless Enhanced  
911 (“E911”) service to help public safety authorities  
locate Customers and other users of the Service  
20. NO WARRANTY (SERVICE) – COMPANY  
MAKES NO WARRANTIES, EXPRESS OR  
IMPLIED, INCLUDING WITHOUT LIMITATION,  
ANY IMPLIED WARRANTY OF  
MERCHANTABILITY OR FITNESS FOR A  
PARTICULAR PURPOSE TO CUSTOMER IN  
CONNECTION WITH ITS USE OF THE SERVICE.  
IN NO EVENT SHALL COMPANY BE LIABLE FOR  
INCIDENTAL, CONSEQUENTIAL OR OTHER  
INDIRECT DAMAGES TO THE FULL EXTENT THE  
SAME MAY BE DISCLAIMED BY LAW.  
104  
CUSTOMER ACKNOWLEDGES THAT SERVICE  
INTERRUPTIONS WILL OCCUR FROM TIME TO  
TIME, AND AGREES TO HOLD COMPANY  
HARMLESS FOR ALL SUCH INTERRUPTIONS.  
RISK AS TO THE QUALITY AND PERFORMANCE  
OF THE EQUIPMENT. UNLESS OTHERWISE  
AGREED BY COMPANY, IF THE EQUIPMENT  
PROVES DEFECTIVE, THE COSTS OF ALL  
NECESSARY SERVICING AND REPAIR WILL BE  
BORNE BY CUSTOMER.  
21. NO WARRANTY (EQUIPMENT) – COMPANY  
MAKES NO WARRANTIES OR  
REPRESENTATIONS OF ANY KIND,  
22. NEXTEL ONLINE “GOLD” SERVICES – Nextel  
Online “Gold” Services are those Internet and data  
Services offered in conjunction with a Service plan  
using the suffix “Gold”; e.g., Packetsream Gold.  
Company may charge an activation fee for each IP  
address for these services. These services may be  
used only with mobile clients for Internet/intranet  
access and Internet e-mail via a standard HTML  
browser (e.g., Netscape ® Navigator or  
Communicator, Microsoft ® Internet Explorer, etc.) It  
may also be used with software for proxy  
applications, for dispatch applications, for POP3  
email access, and for other use specifically  
approved by Nextel. These Internet and data  
Services may not be substituted for a private line or  
frame relay connection, or be used for streaming  
data feeds. Company reserves the right to deny  
service, without notice, to any Customer whose  
usage adversely impacts Company’s network,  
systems or other subscribers’ use of Services.  
STATUTORY, EXPRESS OR IMPLIED, TO  
CUSTOMER OR TO ANY OTHER PURCHASER  
OF THIS EQUIPMENT. WITHOUT LIMITING THE  
FOREGOING, COMPANY SPECIFICALLY MAKES  
NO EXPRESS OR IMPLIED WARRANTIES OF  
MERCHANTABILITY OR FITNESS FOR A  
PARTICULAR PURPOSE. CUSTOMER HEREBY  
WAIVES, AS AGAINST COMPANY, ALL OTHER  
WARRANTIES, GUARANTEES, CONDITIONS, OR  
LIABILITIES, EXPRESS OR IMPLIED, ARISING BY  
LAW OR OTHERWISE. IN NO EVENT SHALL  
COMPANY BE LIABLE FOR CONSEQUENTIAL,  
SPECIAL, OR INCIDENTAL DAMAGES,  
WHETHER OR NOT OCCASIONED BY COMPANY  
NEGLIGENCE AND INCLUDING, WITHOUT  
LIMITATION, LIABILITY FOR ANY LOSS OR  
DAMAGE RESULTING FROM THE  
INTERRUPTION OR FAILURE IN THE  
OPERATION OF ANY EQUIPMENT SOLD OR  
OTHERWISE PROVIDED HEREUNDER. THERE  
ARE NO WARRANTIES WHICH EXTEND  
BEYOND THE DESCRIPTION CONTAINED  
HEREIN. CUSTOMER ASSUMES THE ENTIRE  
105  
Nextel® Terms and Conditions of Service  
23. NETWORK SECURITY, INTEGRITY, AND  
OPTIMIZATION - Company may take any and all  
action it deems necessary or reasonable to (i)  
protect its network and systems, or the rights of  
Company, Company’s subscribers or others; (ii)  
optimize or improve its network or systems; or (iii)  
improve its products and services. Such action may  
include, without limitation, employing methods,  
technologies, or procedures to filter or block  
messages sent through Company’s network or  
systems. Accordingly, Company may, in its sole and  
absolute discretion, at any time, filter “spam”,  
without regard to any Customer preference solicited  
by Company or exercised by Customer. Company  
shall not be liable to Customer or to any third party  
for blocking messages sent through Company’s  
network or systems.  
or a new service provider; (iv) to comply with the  
law; or (v) to respond to emergencies. Customer  
acknowledges that (i) Company posts a privacy  
policy on its website that explains its policies with  
respect to the collection, access, use, and  
disclosure of personal Customer information; (ii)  
Company may revise such policy at any time; and  
(iii) the most recent version of such policy shall at  
any time serve as the effective privacy policy,  
regardless of the date on which Customer entered  
into this Agreement.  
25. COMMERCIAL LOCATION BASED SERVICES  
- If Customer purchases any commercial location  
based service for use through Company’s network  
or Equipment, Customer shall clearly,  
conspicuously, and regularly notify all its users that  
location information (i.e., the geographic  
24. CUSTOMER INFORMATION – Company may  
in its sole discretion access, use, and disclose to  
third parties, any information (whether personally  
identifying information, or “Customer proprietary  
network information,” within the meaning of 47  
U.S.C.§ 222 and its implementing regulations) it  
collects, possesses or develops about Customer (i)  
to provide any product or service that Customer  
purchases, or accesses through or uses on the  
Equipment; (ii) to conduct marketing activities in  
accordance with applicable law, and Company’s  
privacy policy, as described below; (iii) to provision a  
number portability request, either through Company  
coordinates of the Equipment) may be accessed,  
used, or disclosed to provide the location based  
service and that, as a result, Customer or someone  
other than the user of the Equipment may be able to  
identify the geographic coordinates of the  
Equipment. CUSTOMER AGREES TO INDEMNIFY  
AND HOLD COMPANY HARMLESS AGAINST  
ANY AND ALL CLAIMS, DEMANDS, ACTIONS, OR  
CAUSES OF ACTION (INCLUDING ALL ACTIONS  
BY THIRD PARTIES) ARISING OUT OF A  
BREACH OF THE OBLIGATIONS ENUMERATED  
IN THIS SECTION 25 OF THE AGREEMENT.  
106  
United States Federal Communications  
Commission, Code of Federal Regulations; 47  
CFR part 2 sub-part J.  
Safety and General  
Information  
IMPORTANT INFORMATION ON SAFE AND  
EFFICIENT OPERATION.  
American National Standards Institute (ANSI) /  
Institute of Electrical and Electronics Engineers  
(IEEE). C95. 1-1992.  
READ THIS INFORMATION BEFORE USING YOUR  
INTEGRATED MULTI-SERVICE PORTABLE  
RADIO.  
Institute of Electrical and Electronics Engineers  
(IEEE). C95. 1-1999 Edition.  
International Commission on Non-Ionizing  
Radiation Protection (ICNIRP) 1998.  
Ministry of Health (Canada). Safety Code 6. Limits  
of Human Exposure to Radiofrequency  
Electromagnetic Fields in the Frequency Range  
from 3 kHz to 300 GHz, 1999.  
RF Operational Characteristics  
Your radio product contains a radio frequency  
transmitter to convey the information you wish to  
send as well as occasional automatic signals used to  
sustain connection to the wireless network, and a  
receiver which enables you to receive communication  
and connection information from the network.  
Australian Communications Authority  
Radiocommunications (Electromagnetic Radiation  
- Human Exposure) Standard 2003.  
ANATEL, Brasil Regulatory Authority, Resolution  
256 (April 11, 2001) “additional requirements for  
SMR, cellular and PCS product certification.”  
Portable Radio Product  
Operation and EME Exposure  
To assure optimal radio product performance and  
make sure human exposure to radio frequency  
electromagnetic energy is within the guidelines  
set forth in the above standards, always adhere  
to the following procedures:  
Your Motorola radio product is designed to comply  
with the following national and international  
standards and guidelines regarding exposure of  
human beings to radio frequency electromagnetic  
energy (EME):  
107  
         
Safety and General Information  
Phone or Two-way radio mode: one inch (2.5  
cm)  
Data operation using any data feature with or  
without an accessory cable: one inch (2.5 cm)  
Phone Operation  
When placing or receiving a phone call, hold your  
radio product as you would a wireline telephone.  
Speak directly into the microphone.  
Antenna Care  
Use only the supplied or an approved  
replacement antenna. Unauthorized antennas,  
modifications, or attachments could damage the  
radio product and may violate FCC regulations.  
Two-way radio operation  
When using your radio product as a  
traditional two-way radio, hold the  
radio product in a vertical position  
with the microphone one to two  
inches (2.5 to 5 cm) away from the lips.  
DO NOT hold the antenna when the radio product  
is “IN USE”. Holding the antenna affects call quality  
and may cause the radio product to operate at a  
higher power level than needed.  
Body-worn operation  
To maintain compliance with FCC RF exposure  
guidelines, if you wear a radio product on your body  
when transmitting, always place the radio product in  
a Motorola approved clip, holder, holster, case or  
body harness for this product. Use of  
non-Motorola-approved accessories may exceed  
FCC RF exposure guidelines. If you do not use a  
Motorola approved body-worn accessory and are  
not using the radio product in the intended use  
positions along side the head in the phone mode  
or in front of the face in the two-way radio mode,  
then ensure the antenna and the radio product  
are kept the following minimum distances from  
the body when transmitting  
Approved Accessories  
For a list of approved Motorola accessories call  
1-800-453-0920, or visit our website at  
www.mot.com/iden.  
108  
Portable Radio Product Operation and EME Exposure  
ALL MODELS WITH FCC ID AZ489FT5825 MEET THE  
GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO  
RADIO WAVES.  
body) as required by the FCC for each model. The highest  
SAR value for this model phone when tested for use at the  
ear is 1.37 W/kg and when tested on the body, as described  
in this user guide, is 1.29 W/kg during packet data  
transmission. (Body-worn measurements differ among phone  
models, depending upon available accessories and FCC  
requirements.)2  
Your wireless phone is a radio transmitter and receiver. It is  
designed and manufactured not to exceed the emission limits  
for exposure to radiofrequency (RF) energy set by the  
Federal Communications Commission of the U.S.  
Government. These limits are part of comprehensive  
guidelines and establish permitted levels of RF energy for the  
general population. The guidelines are based on standards  
that were developed by independent scientific organizations  
through periodic and thorough evaluation of scientific studies.  
The standards include a substantial safety margin designed  
to assure the safety of all persons, regardless of age and  
health.  
While there may be differences between the SAR levels of  
various phones and at various positions, they all meet the  
government requirement for safe exposure.  
The FCC has granted an Equipment Authorization for this  
model phone with all reported SAR levels evaluated as in  
compliance with the FCC RF exposure guidelines. SAR  
information on this model phone is on file with the FCC and  
can be found under the Display Grant section of  
http://www.fcc.gov/oet/fccid after searching on FCC ID  
AZ489FT5825.  
The exposure standard for wireless mobile phones employs  
a unit of measurement known as the Specific Absorption  
1
Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg.  
Additional information on Specific Absorption Rates (SAR)  
can be found on the Cellular Telecommunications Industry  
Association (CTIA) web-site at http://www.wow-com.com.  
Tests for SAR are conducted using standard operating  
positions reviewed by the FCC with the phone transmitting at  
its highest certified power level in all tested frequency bands.  
Although the SAR is determined at the highest certified  
power level, the actual SAR level of the phone while  
operating can be well below the maximum value. This is  
because the phone is designed to operate at multiple power  
levels so as to use only the power required to reach the  
network. In general, the closer you are to a wireless base  
station antenna, the lower the power output.  
1 In the United States and Canada, the SAR limit for mobile  
phones used by the public is 1.6 watts/kg (W/kg) averaged  
over one gram of tissue. The standard incorporates a  
substantial margin of safety to give additional protection for  
the public and to account for any variations in  
measurements.  
Before a phone model is available for sale to the public, it  
must be tested and certified to the FCC that is does not  
exceed the limit established by the government-adopted  
requirement for safe exposure. The tests are performed in  
positions and locations (e.g., at the ear and worn on the  
2
The SAR information reported to the FCC includes the  
FCC-accepted Motorola testing protocol, assessment  
procedure, and measurement uncertainty range for this  
product.  
109  
Safety and General Information  
Electro Magnetic  
Interference/Compatibility  
Medical Devices  
Pacemakers  
Note: Nearly every electronic device is  
susceptible to electromagnetic  
interference (EMI) if inadequately  
shielded, designed or otherwise  
configured for electromagnetic  
compatibility.  
The Advanced Medical Technology Association  
(AdvaMed) recommends that a minimum separation  
of 6 inches (15 cm) be maintained between a  
handheld wireless radio product and a pacemaker.  
These recommendations are consistent with those of  
the U.S. Food and Drug Administration.  
Facilities  
Persons with pacemakers should:  
To avoid electromagnetic interference and/or  
compatibility conflicts, turn off your radio product in  
any facility where posted notices instruct you to do  
so. Hospitals or health care facilities may be using  
equipment that is sensitive to external RF energy.  
ALWAYS keep the radio product more than 6  
inches (15 cm) from their pacemaker when the  
radio product is turned ON.  
Not carry the radio product in a breast pocket.  
Use the ear opposite the pacemaker to minimize  
the potential for interference.  
Aircraft  
Turn the radio product OFF immediately if you  
have any reason to suspect that interference is  
taking place.  
When instructed to do so, turn off your radio product  
when on board an aircraft. Any use of a radio product  
must be in accordance with applicable regulations  
per airline crew instructions.  
Hearing Aids  
Some digital wireless radio products may interfere  
with some hearing aids. In the event of such  
interference, you may want to consult your hearing  
aid manufacturer to discuss alternatives.  
110  
       
Operational Warnings  
Other Medical Devices  
Operational Warnings  
If you use any other personal medical device, consult  
the manufacturer of your device to determine if it is  
adequately shielded from RF energy. Your physician  
may be able to assist you in obtaining this  
information.  
!
For Vehicles with an Air Bag  
Do not place a portable radio product in the area over  
the air bag or in the air bag deployment area. Air  
bags inflate with great force. If a portable radio is  
placed in the air bag deployment area and the air bag  
inflates, the radio product may be propelled with  
great force and cause serious injury to occupants of  
the vehicle.  
Use While Driving  
Check the laws and regulations on the use of radio  
products in the area where you drive. Always obey  
them.  
Potentially Explosive Atmospheres  
When using the radio product while driving, please:  
Turn off your radio product prior to entering any area  
with a potentially explosive atmosphere, unless it is a  
radio product type especially qualified for use in such  
areas as “Intrinsically Safe” (for example, Factory  
Mutual, CSA, or UL approved). Do not remove,  
install, or charge batteries in such areas. Sparks in a  
potentially explosive atmosphere can cause an  
explosion or fire resulting in bodily injury or even  
death.  
Give full attention to driving and to the road.  
Use hands-free operation, if available.  
Pull off the road and park before making or  
answering a call if driving conditions so require.  
Note: The areas with potentially explosive  
atmospheres referred to above include  
fueling areas such as below decks on  
boats, fuel or chemical transfer or  
storage facilities, areas where the air  
contains chemicals or particles, such as  
grain, dust or metal powders, and any  
111  
 
Safety and General Information  
other area where you would normally be  
Cleaning and Drying Considerations  
advised to turn off your vehicle engine.  
Areas with potentially explosive  
atmospheres are often but not always  
posted.  
Using a leather carry case may help protect the  
surfaces and help prevent liquids (e.g., rain) from  
entering into the interior of the radio product. This  
product is not water proof, and exposing the unit to  
liquids may result in permanent damage to the unit.  
Blasting Caps and Areas  
If your radio product interior gets wet, then do not try  
to accelerate drying with the use of an oven or a dryer  
as this will damage the radio product and void the  
warranty. Instead, do the following:  
To avoid possible interference with blasting  
operations, turn off your radio product when you are  
near electrical blasting caps, in a blasting area, or in  
areas posted: “Turn off two-way radio”. Obey all signs  
and instructions.  
1 Immediately power off the radio product.  
2 Remove Battery and SIM card (if so equipped)  
Operational Cautions  
from radio product.  
!
3 Shake excess liquid from radio product.  
4 Place the radio product and battery in an area that  
is at room temperature and has good air flow.  
5 Let the radio product, battery, and SIM card dry for  
72 hours before reconnecting the battery and/or  
powering on the radio product.  
Batteries  
All batteries can cause property damage and/or  
bodily injury, such as burns if a conductive material  
such as jewelry, keys, or beaded chains touches  
exposed terminals. The conductive material may  
complete an electrical circuit (short circuit) and  
become quite hot. Exercise care in handling any  
charged battery, particularly when placing it inside a  
pocket, purse, or other container with metal objects.  
To reduce the risk of injury, batteries should not be  
exposed to fire, disassembled, or crushed.  
If the radio product does not work after following the  
steps listed above, contact your dealer for servicing  
information.  
112  
   
Accessory Safety Information  
Clean the external surfaces of the radio product with  
a damp cloth, using a mild solution of dishwashing  
detergent and water. Some household cleaners may  
contain chemicals that could seriously damage the  
radio product. Avoid the use of any petroleum-based  
solvent cleaners. Also, avoid applying liquids directly  
on the radio product.  
To reduce the risk of damage to the cord or plug,  
pull by the plug rather than the cord when you  
disconnect the battery charger from the power  
source outlet.  
Do not operate any battery charger with a  
damaged cord or plug — replace them  
immediately.  
Battery chargers may become warm during  
operation, but not hot. If it becomes hot to the  
touch, unplug it from the power outlet immediately  
and discontinue its use.  
Accessory Safety Information  
Important: Save these accessory safety instructions.  
Before using any battery or battery charger, read  
all the instructions for and cautionary markings on  
(1) the battery, (2) the battery charger, which may  
include a separate wall-mounted power supply or  
transformer, and (3) the radio product using the  
battery.  
Use of a non-recommended attachment to a  
battery charger may result in a risk of fire, electric  
shock, or injury to persons.  
Make sure the battery charger power cord is  
located so that it will not be stepped on, tripped  
over, or subjected to damage or stress.  
An extension cord should not be used with any  
battery charger unless absolutely necessary. Use  
of an improper extension cord could result in a risk  
of fire and electric shock. If an extension cord must  
be used, make sure that:  
Do not expose any battery charger to water, rain,  
or snow as they are designed for indoor or  
in-vehicle use only.  
Warning: To reduce the risk of injury,  
charge only the rechargeable batteries  
!
described in “Battery” on page 4. Other  
types of batteries may burst, causing  
personal injury and damage.  
The pins on the plug of the extension cord are  
the same number, size, and shape as those on  
the plug of the charger.  
The extension cord is properly wired and in  
good electrical condition.  
113  
   
Safety and General Information  
The cord size is 18AWG for lengths up to 100  
feet and 16AWG for lengths up to 150 feet.  
Do not operate any battery charger if it has  
received a sharp blow, has been dropped, or  
has been damaged in any way; take it to a  
qualified service technician.  
Do not disassemble a battery charger; take it to  
a qualified service technician when service or  
repair is required. Incorrect reassembly may  
result in a risk of electric shock or fire.  
Maximum ambient temperature around the  
power supply or transformer of any battery  
charger should not exceed 40°C (104°F).  
The output power from the power supply or  
transformer must not exceed the rating given on  
the Desktop Dual-Pocket Charger.  
The disconnection from the line voltage is made  
by unplugging the power supply from the AC  
receptacle.  
To reduce risk of electric shock, unplug any  
battery charger from the outlet before attempting  
any maintenance or cleaning.  
For optimum charging performance, turn off the radio  
product while charging it in any battery charger.  
114  
MOTOROLA LIMITED  
WARRANTY  
PRODUCTS COVERED LENGTH OF  
COVERAGE  
Note: FOR IDEN SUBSCRIBER PRODUCTS,  
ACCESSORIES AND SOFTWARE  
PURCHASED IN THE UNITED STATES  
OR CANADA  
Products as defined  
above.  
One (1) year from the  
date of purchase by the  
first consumer purchaser  
of the product.  
What Does this Warranty Cover?  
Accessories as defined One (1) year from the  
Subject to the exclusions contained below,  
Motorola, Inc. warrants its Motorola iDEN Digital  
Mobile and Portable Handsets ("Products"),  
Motorola-branded or certified accessories sold for  
use with these Products ("Accessories") and  
Motorola software contained on CD-Roms or other  
tangible media and sold for use with these Products  
("Software") to be free from defects in materials and  
workmanship under normal consumer usage for the  
period(s) outlined below. This limited warranty is a  
consumer's exclusive remedy, and applies as  
follows to new Products, Accessories and  
Software purchased by consumers in the United  
States or Canada, which are accompanied by  
this written warranty:  
above.  
date of purchase by the  
first consumer purchaser  
of the product.  
Products or  
Accessories that are  
The balance of the  
original warranty or for  
Repaired or Replaced. ninety (90) days from  
the date returned to the  
consumer, whichever is  
longer.  
Software as defined  
Ninety (90) days from  
the date of purchase.  
above. Applies only to  
physical defects in the  
media that embodies the  
copy of the software (e.g.  
CD-ROM, or floppy disk).  
115  
 
MOTOROLA LIMITED WARRANTY  
What is not covered? (Exclusions)  
Unauthorized Service or Modification. Defects or  
damages resulting from service, testing, adjustment,  
installation, maintenance, alteration, including  
without limitation, software changes, or modification  
in any way by someone other than Motorola, or its  
authorized service centers, are excluded from  
coverage.  
Normal Wear and Tear. Periodic maintenance,  
repair and replacement of parts due to normal wear  
and tear are excluded from coverage.  
Batteries. Only batteries whose fully charged  
capacity falls below 80% of their rated capacity and  
batteries that leak are covered by this limited  
warranty.  
Altered Products. Products or Accessories with (a)  
serial numbers or date tags that have been  
removed, altered or obliterated; (b) broken seals or  
that show evidence of tampering; (c) mismatched  
board serial numbers; or (d) nonconforming or  
non-Motorola housings, antennas, or parts, are  
excluded from coverage.  
Abuse & Misuse. Defects or damage that result  
from: (a) improper operation, storage, misuse or  
abuse, accident or neglect, such as physical  
damage (cracks, scratches, etc.) to the surface of  
the product resulting from misuse; (b) contact with  
liquid, water, rain, extreme humidity or heavy  
perspiration, sand, dirt or the like, extreme heat, or  
food; (c) use of the Products or Accessories for  
commercial purposes or subjecting the Product or  
Accessory to abnormal usage or conditions; or (d)  
other acts which are not the fault of Motorola, are  
excluded from coverage.  
Communication Services. Defects, damages, or  
the failure of Products, Accessories or Software due  
to any communication service or signal you may  
subscribe to or use with the Products, Accessories  
or Software is excluded from coverage.  
Software Embodied in Physical Media. No  
warranty is made that the software will meet your  
requirements or will work in combination with any  
hardware or software applications provided by third  
parties, that the operation of the software products  
will be uninterrupted or error free, or that all defects  
in the software products will be corrected.  
Use of Non-Motorola Products and Accessories.  
Defects or damage that result from the use of  
Non-Motorola branded or certified Products,  
Accessories, Software or other peripheral  
equipment are excluded from coverage.  
116  
Software NOT Embodied in Physical Media.  
Software that is not embodied in physical media  
(e.g. software that is downloaded from the internet),  
is provided "as is" and without warranty.  
You will receive instructions on how to ship the  
Products, Accessories or Software, at your expense,  
to a Motorola Authorized Repair Center. To obtain  
service, you must include: (a) a copy of your receipt,  
bill of sale or other comparable proof of purchase;  
(b) a written description of the problem; (c) the name  
of your service provider, if applicable; (d) the name  
and location of the installation facility (if applicable)  
and, most importantly; (e) your address and  
telephone number.  
Who is covered? This warranty extends only to the  
first consumer purchaser, and is not transferable.  
What will Motorola Do? Motorola, at its option, will  
at no charge repair, replace or refund the purchase  
price of any Products, Accessories or Software that  
does not conform to this warranty. We may use  
functionally equivalent  
reconditioned/refurbished/pre-owned or new  
Products, Accessories or parts. No data, software or  
applications added to your Product, Accessory or  
Software, including but not limited to personal  
contacts, games and ringer tones, will be reinstalled.  
To avoid losing such data, software and applications  
please create a back up prior to requesting service.  
What Other Limitations Are There? ANY IMPLIED  
WARRANTIES, INCLUDING WITHOUT  
LIMITATION THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE, SHALL BE LIMITED TO  
THE DURATION OF THIS LIMITED WARRANTY,  
OTHERWISE THE REPAIR, REPLACEMENT, OR  
REFUND AS PROVIDED UNDER THIS EXPRESS  
LIMITED WARRANTY IS THE EXCLUSIVE  
REMEDY OF THE CONSUMER, AND IS  
How to Obtain Warranty Service or Other  
Information? To obtain service or information,  
please call:  
PROVIDED IN LIEU OF ALL OTHER  
WARRANTIES, EXPRESS OF IMPLIED. IN NO  
EVENT SHALL MOTOROLA BE LIABLE,  
WHETHER IN CONTRACT OR TORT (INCLUDING  
NEGLIGENCE) FOR DAMAGES IN EXCESS OF  
THE PURCHASE PRICE OF THE PRODUCT,  
ACCESSORY OR SOFTWARE, OR FOR ANY  
INDIRECT, INCIDENTAL, SPECIAL OR  
CONSEQUENTIAL DAMAGES OF ANY KIND, OR  
LOSS OF REVENUE OR PROFITS, LOSS OF  
Motorola iDEN Customer Services  
1-800-453-0920 or 954-723-4910  
TTY-877-483-2840  
Or visit us online at  
http://www.motorola.com/iden/support  
117  
MOTOROLA LIMITED WARRANTY  
BUSINESS, LOSS OF INFORMATION OR DATA,  
SOFTWARE OR APPLICATIONS OR OTHER  
FINANCIAL LOSS ARISING OUT OF OR IN  
CONNECTION WITH THE ABILITY OR INABILITY  
TO USE THE PRODUCTS, ACCESSORIES OR  
SOFTWARE TO THE FULL EXTENT THESE  
DAMAGES MAY BE DISCLAIMED BY LAW.  
Some states and jurisdictions do not allow the  
limitation or exclusion of incidental or  
consequential damages, or limitation on the  
length of an implied warranty, so the above  
limitations or exclusions may not apply to you.  
This warranty gives you specific legal rights,  
and you may also have other rights that vary  
from state to state or from one jurisdiction to  
another.  
Laws in the United States and other countries  
preserve for Motorola certain exclusive rights for  
copyrighted Motorola software such as the exclusive  
rights to reproduce and distribute copies of the  
Motorola software. Motorola software may only be  
copied into, used in, and redistributed with, the  
Products associated with such Motorola software.  
No other use, including without limitation  
disassembly of such Motorola software or exercise  
of the exclusive rights reserved for Motorola, is  
permitted.  
118  
capacity, or  
Limited Warranty  
b. the battery develops leakage.  
Motorola Communication  
Products (International)  
MOTOROLA, at its option, will at no charge either  
repair the Product (with new or reconditioned parts),  
replace it (with a new or reconditioned Product), or  
refund the purchase price of the Product during the  
warranty period provided it is returned in  
accordance with the terms of this warranty.  
Replaced parts or boards are warranted for the  
balance of the original applicable warranty period.  
All replaced parts of Product shall become the  
property of MOTOROLA.  
Note: This Warranty applies in Singapore and the  
Philippines.  
I. What This Warranty Covers  
and For How Long:  
MOTOROLA warrants the MOTOROLA  
manufactured iDEN Communication Products listed  
below (“Product”) against defects in material and  
workmanship under normal use and service for a  
period of time from the date of purchase as  
scheduled below:  
This express limited warranty is extended by  
MOTOROLA to the original end user purchaser only  
and is not assignable or transferable to any other  
party. This is the complete warranty for the Product  
manufactured by MOTOROLA. MOTOROLA  
assumes no obligations or liability for additions or  
modifications to this warranty unless made in writing  
and signed by an officer of MOTOROLA. Unless  
made in a separate agreement between  
iDEN Subscriber Digital Mobile and  
Portable Units  
One (1) Year  
One (1) Year  
One (1) Year  
Product Accessories (manufactured  
by or under license from MOTOROLA)  
MOTOROLA and the original end user purchaser,  
MOTOROLA does not warrant the installation,  
maintenance or service of the Product.  
Batteries  
MOTOROLA cannot be responsible in any way for  
any ancillary equipment not furnished by  
MOTOROLA which is attached to or used in  
connection with the Product, or for operation of the  
Rechargeable Batteries will be replaced during the  
applicable warranty period if:  
a. the battery capacity falls below 80% of rated  
119  
   
Limited Warranty Motorola Communication Products (International)  
Product with any ancillary equipment, and all such  
equipment if expressly excluded from this warranty.  
Because each system which may use the Product is  
unique, MOTOROLA disclaims liability for range,  
coverage, or operation of the system as a whole, or  
any portion of the system not produced by  
SPECIAL OR CONSEQUENTIAL DAMAGES  
ARISING OUT OF THE USE OR INABILITY TO  
USE SUCH PRODUCT, TO THE FULL EXTENT  
SUCH MAY BE DISCLAIMED BY LAW.  
III. How to Get Warranty  
Service:  
MOTOROLA, under this warranty.  
II. General Provisions:  
This warranty sets forth the full extent of  
You must provide proof of purchase (bearing the  
date of purchase and Product item serial number) in  
order to receive warranty service and, also, deliver  
or send the Product item, transportation and  
insurance prepaid, to an authorized warranty service  
location. Warranty service will be provided by  
MOTOROLA through one of its authorized warranty  
service locations. If you first contact the company  
which sold you the Product (e.g., dealer or  
MOTOROLA’S responsibilities regarding the  
Product, Repair, replacement or refund of the  
purchase price, at MOTOROLA’S options, is the  
exclusive remedy. THIS WARRANTY IS GIVEN IN  
LIEU OF ALL OTHER EXPRESS WARRANTIES.  
IMPLIED WARRANTIES, INLCUDING WITHOUT  
LIMITATION, IMPLIED WARRANTIES OF  
communication service provider), it can facilitate  
your obtaining warranty service.  
MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE, ARE LIMITED TO THE  
DURATION OF THIS LIMITED WARRANTY TO  
THE FULL EXTENT SUCH MAY BE DISCLAIMED  
BY LAW. IN NO EVENT SHALL MOTOROLA BE  
LIABLE FOR DAMAGES IN EXCESS OF THE  
PURCHASE PRICE OF THE PRODUCT, FOR ANY  
LOSS OF USE, LOSS OF TIME,  
IV. What This Warranty Does  
Not Cover:  
a. Defects or damage resulting from use of the  
Product in other than its normal and customary  
manner.  
INCONVENIENCE, COMMERCIAL LOSS, LOST  
PROFITS OR SAVINGS OR OTHER INCIDENTAL,  
b. Defects or damage from misuse, accident,  
water, or neglect.  
c. Defects or damage from improper testing,  
120  
operation, maintenance, installation, alteration,  
modification, or adjustment.  
distributed from MOTOROLA.  
j. Scratches or other cosmetic damage to Product  
surfaces that does not effect the operation of the  
Product.  
d. Breakage or damage to antennas unless  
caused directly by defects in material  
workmanship.  
k. Normal and customary wear and tear.  
e. A Product subjected to unauthorized Product  
modifications, disassemblies or repairs  
(including, without limitation, the audition to the  
Product of non-MOTOROLA supplied  
equipment).  
l. Exclusion for defects or damage arising from  
use of the products in connection with  
non-MOTOROLA equipment.  
VI. Patent and Software  
Provisions:  
f. Product which has had the serial number  
removed or made illegible.  
g. Rechargeable batteries if:  
MOTOROLA will defend, at its own expense, any  
suit brought against the end user purchaser to the  
extent that it is based on a claim that the Product or  
parts infringe a patent, and Motorola will pay those  
costs and damages finally awarded against the end  
user purchaser in any such suit which are  
1.Any of the seals on the battery enclosure of  
cells are broken or show evidence of  
tampering.  
2.The damage or defect is caused by charging  
or using the battery in equipment or service  
other than the Product for which it is  
specified.  
attributable to any such claim, but such defense and  
payments are conditioned on the following:  
a. That MOTOROLA will be notified promptly in  
writing by such purchaser of any notice of such  
claim;  
h. Freight costs to the repair depot.  
i. A Product which, due to illegal or unauthorized  
alteration of the software/firmware in the  
b. That MOTOROLA will have sole control of the  
defense of such suit and all negotiations for its  
settlement or compromise; and  
Product, does not function in accordance with  
MOTOROLA’S published specifications or the  
local type acceptance labeling in effect for the  
Product at the time the Product was initially  
c. Should the Product or parts become, or in  
121  
Limited Warranty Motorola Communication Products (International)  
MOTOROLA’S opinion be likely to become, the  
subject of a claim of infringement of a patent,  
that such purchaser will permit MOTOROLA, at  
its option and expense, either to procure for  
such purchaser the right to continue using the  
Product or parts or to replace or modify the  
same so that it becomes non-infringing or to  
grant such purchaser a credit for the Product or  
parts as depreciated and accept its return. The  
depreciation will be an equal amount per year  
over the lifetime of the Product or parts as  
established by MOTOROLA.  
software may be used in only the Product in which  
the software was originally embodied and such  
software in such Product may not be replaced,  
copied, distributed, modified in any way, or used to  
produce any derivative thereof. No other use  
including, without limitation, alteration, modification,  
reproduction, distribution, or reverse engineering of  
such MOTOROLA software or exercise or rights in  
such MOTOROLA software is permitted. No license  
is granted by implication, estoppel or otherwise  
under MOTOROLA patent rights or copyrights.  
MOTOROLA will have no liability with respect to any  
claim of patent infringement which is based upon the  
combination of the Product or parts furnished  
hereunder with software, apparatus or devices not  
furnished by MOTOROLA, nor will MOTOROLA  
have any liability for the use of ancillary equipment  
or software not furnished by MOTOROLA which is  
attached to or sued in connection with the Product  
or any parts thereof. In no event shall MOTOROLA  
be liable for any incidental, special or consequential  
damages arising from any claim of patent  
infringement or alleged infringement.  
Laws in the United States and other countries  
preserve for MOTOROLA certain exclusive rights for  
copyrighted MOTOROLA software, such as the  
exclusive rights to reproduce in copies and distribute  
copies of such MOTOROLA software. MOTOROLA  
122  
All other product or service names are the property  
of their respective owners. All trademarks, service  
marks and trade names used in this Guide are  
protected by state, federal and/or international  
trademark laws. All rights reserved. Printed in the  
U.S.A.  
Patent and Trademark  
Information  
©2003 Nextel Communications. NEXTEL®, the  
NEXTEL logo®, NEXTEL ONLINE®, NEXTEL.  
Done.TM, PUSH TO TALKTM, PTTTM, DIRECT  
CONNECTTM, GROUP CONNECTTM, NATIONWIDE  
DIRECT CONNECTTM and NEXTEL WORLDWIDE®  
are service marks, trademarks, and/or registered  
trademarks owned by Nextel Communications, Inc.  
Software Copyright Notice  
The Motorola products described in this manual may  
include copyrighted Motorola and third party  
software stored in semiconductor memories or other  
media. Laws in the United States and other  
countries preserve for Motorola and third party  
software providers certain exclusive rights for  
copyrighted software, such as the exclusive rights to  
distribute or reproduce the copyrighted software.  
Accordingly, any copyrighted software contained in  
the Motorola products may not be modified,  
reverse-engineered, distributed, or reproduced in  
any manner to the extent allowed by law.  
Furthermore, the purchase of the Motorola products  
shall not be deemed to grant either directly or by  
implication, estoppel, or otherwise, any license  
under the copyrights, patents, or patent applications  
of Motorola or any third party software provider,  
except for the normal, non-exclusive, royalty-free  
license to use that arises by operation of law in the  
sale of a product.  
MOTOROLA, the Stylized M Logo and all other  
trademarks indicated as such herein are trademarks  
of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. © 2003  
Motorola, Inc. All rights reserved.  
Microsoft and Microsoft Internet Explorer are  
registered trademarks of Microsoft Corporation.  
T9 is a trademark owned by Tegic Communications.  
T9® Text Input Patent and Trademark Information  
This product is covered by U.S. Pat. 5,818,437, U.S.  
Pat. 5,953,541, U.S. Pat. 6,011,554 and other  
patents pending.  
123  
   
Patent and Trademark Information  
124  
sending 25  
sorting 26  
viewing 26  
international 77  
making 19, 79  
on hold 76  
Index  
Numerics  
Call forwarding 55  
all calls 55  
missed calls 56  
off 56  
Call Hold 76  
Call Timers 80  
Call Waiting 75  
off 75  
phone calls 19  
receiving 19, 79  
redialing 22, 87  
remote PTT 86  
Speed Dial 22  
TTY, see TTY calls  
Turbo Dial 22  
Circuit data 81  
Clock 86  
3-way calling 76  
A
Accessories 16  
safety 113  
Alpha mode 31  
B
Backlight 86  
Battery  
Calls  
3-way 76  
Contacts 21  
care 5  
answering automatically 87  
answering with any key 20, 87  
Direct Connect 19, 22, 87  
emergency 23  
ending 20  
capacity 40  
creating entries 37  
deleting 39  
editing entries 38  
icons 35  
charging 4, 5  
door 3  
inserting 4  
safety 112  
Baud rate 89  
entering number 20  
from Contacts 21  
from memo 41  
from Recent calls 21  
Group Connect 79, 87  
icons 20  
International numbers 40  
searching 36  
showing all entries 37  
showing only Direct Connect  
37  
C
Call alerts 25  
deleting 26  
queue 26  
receiving 25  
responding 25, 26  
SIM card 35  
125  
 
Index  
storing fast 38  
screen 9  
Group Connect, see calls  
storing from idle screen 39  
storing from Memo 38, 41  
storing from recent calls 29,  
38  
type 29, 35  
viewing 36  
E
Email 35, 38, 81  
Handset, see phone  
Headset 86  
receiving 53  
sending 53  
I
Emergency calls 23  
End key 1  
Icons  
Customer Care 17, 91  
calls 20  
F
Faxes  
receiving 81  
sending 81  
Flip action 19, 20, 78  
Contacts 35  
main menu 10  
Recent calls 29  
status 11  
D
DC/GC Options 87  
see also Direct Connect calls,  
Group Connect calls, and  
call alerts  
text entry 31  
Idle screen 9  
storing to Contacts 39  
International numbers 77  
calling 77  
Dialing codes  
G
non-emergency numbers 83  
telecommunications relay  
service 83  
GPS Enabled 63  
almanac data 67  
best results 66  
emergency calls 23, 64  
map software 69  
privacy options 68  
security 68  
viewing location 65  
GPS PIN 88  
GPS, see GPS Enabled  
Direct Connect  
see also Calls  
One Touch 22  
One Touch, setting 77  
Display  
storing 40  
K
Keypad 1  
locking 15, 88  
L
backlight 86  
contrast 86  
options 9  
Language 87  
Lists, see menus  
126  
Customer Care 17, 91  
Terms and conditions 95  
Non-emergency numbers 83  
Numeric mode 33  
on 6  
only 89  
setting up 1, 8  
Programming, over-the-air 6  
PUK code 14  
M
Memo 41  
calling from 41  
creating 41  
editing 41  
storing to Contacts 38, 41  
viewing 41  
O
R
OARSS, see over-the-air  
programing 6  
Over-the-air programming 6  
Radio frequency 107  
Recent calls 21, 29  
deleting 30  
Memory  
ring tones 61  
Menu key 1, 10  
Menus 9  
context-sensitive 1, 10  
main menu 10  
Message notifications 51  
setting options 51  
Messages 51  
P
display time 89  
icons 29  
storing to Contacts 29, 38  
viewing 29  
Packet data 81  
Password  
voice mail 44  
Passwords 88  
Patent information 123  
Pauses  
dialing 77  
storing 40  
Phone 1, 9  
active line 87  
flip action 19, 20, 78  
locking 88  
Redialing 22, 87  
Ring tones 35, 59  
deleting 61  
reading 53  
receiving 51  
downloading 61  
memory 61  
off 59  
setting 59  
setting in Contacts 37, 60  
vibrate 59  
text and numeric 52  
Mute 23  
N
Navigation key 1  
Net alerts 53  
Nextel  
modem 80  
off 6  
viewing assigned 60  
127  
Index  
TTY devices 83  
Turbo Dial 22  
S
Safety 107  
T
accessory 113  
battery 112  
electromagnetic interference  
110  
medical devices 110  
radio frequency 107  
V
T9 Text Input, see text entry  
Talkgroups 79, 87  
TDD/TTY devices 83  
Telecommunications relay  
service 83  
Terms and conditions 95  
Text display area 9, 20  
Text entry 31  
Voice Mail  
changing password 44  
greetings 45  
group lists 48  
message forwarding 49  
playing messages 43  
Voice mail 52  
Security 88  
Send key 1  
Service, activating 6  
Settings 86  
Alpha mode 31  
database 31, 32  
icons 31  
receiving 52  
sending calls to 20, 52  
setting up 8, 43  
Voice name 36  
Volume, setting 85, 88  
resetting 89  
SIM card 3, 12, 14  
Contacts 35  
mode 31  
Numeric mode 33  
Symbols mode 33  
Word mode 31  
Text messages 52  
Trademark information 123  
TTY calls 81  
inserting 15  
removing 15  
W
Waits  
dialing 77  
storing 40  
Warranty 119  
Word mode 31  
SIM PIN 12, 88  
changing 13  
requirement 13  
unblocking 14  
Speakerphone 22  
Speed Dial 22, 36, 38  
Status messages 93  
baud rate 82  
making 81  
mode 82  
on 82  
128  

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