Motorola i500plus User Manual

Nextel®  
iDEN®  
Digital Multi-Service Data-Capable Phone  
i500plus User’s Guide  
@NTN9074D@  
NTN9074-D  
Table of Contents  
Learning to Use Your i500plus Phone ........................................ 2  
Getting Started .......................................................................... 5  
Getting Started................................................................................... 5  
Activating Keypad Lock ............................................................... 9  
Deactivating Keypad Lock ......................................................... 11  
Modes and Menus ........................................................................... 12  
Private Mode ............................................................................ 14  
Group Mode .............................................................................. 14  
Net Mode ................................................................................... 14  
Creating, Editing and  
Using Stored Lists .................................................................. 15  
About This Section .................................................................... 15  
Phone Based ................................................................................... 16  
i
   
Pause Digit Entry ....................................................................... 17  
18  
Saving/Deleting Messages ........................................................ 33  
Choosing Order to Play Unheard Messages ............................. 34  
Customizing Your Voice Mail Setup .......................................... 34  
Changing Your Password ..................................................... 34  
Recording Your Name........................................................... 35  
Recording Your Active Greeting............................................ 35  
Automatic Playback .............................................................. 36  
Voice Mail Features: Advanced ................................................. 37  
Recording and Sending A Message...................................... 37  
www.nextel.com  
ii  
Viewing a Page Later............................................................ 52  
Using Your Phone as a Modem....................................................... 56  
Private/Group Mode ............................................................... 57  
Nextel Direct Connect® ................................................................... 57  
About This Section .................................................................... 57  
Displaying Your Private ID ............................................................... 58  
Using the Private/Group Speaker .................................................... 58  
Turning the Speaker On........................................................ 58  
Turning the Speaker Off........................................................ 58  
iii  
Receiving/Responding to a Call Alert ........................................ 60  
About This Section .................................................................... 65  
Shopping ................................................................................... 73  
Sites ........................................................................................... 73  
MSN Mobile ............................................................................... 74  
Nextel Services .......................................................................... 77  
List Manager ......................................................................... 77  
Bookmarks ................................................................................. 77  
To recall a bookmark:............................................................ 78  
To delete a bookmark: .......................................................... 78  
GoToSite ................................................................................... 78  
www.nextel.com  
iv  
Entering Internet Addresses ................................................. 79  
About This Section .................................................................... 83  
Travel Chargers ......................................................................... 92  
Other Important Information ................................................ 103  
Nextel Terms and Conditions of Service........................................ 105  
Use While Driving................................................................ 110  
Cleaning and Drying Considerations................................... 111  
Antenna Considerations...................................................... 111  
Accessory Safety Information ........................................................ 112  
Warranty Information...................................................................... 113  
Patent and Trademark Information ................................................ 119  
Index ...................................................................................... 121  
v
Welcome to Nextel®  
Introduction  
Welcome to Nextel®  
Thank you for choosing Nextel as your wireless communications  
provider. From virtually any state in the U.S., your i500plus phone  
enables you to enjoy crystal-clear connections through Nextel’s All  
Digital Network. But that’s not all! The i500plus phone also includes  
upgraded software that lets you make international calls though Nextels  
SM  
Worldwide service. This means, whether youre traveling to Canada,  
Mexico City, Manila or Brazil your Nextel phone will use iDEN  
networks to keep you in touch with business partners, colleagues or  
clients.  
Before you get started, please refer to the i500plus Phone Features  
Bookmark, attached to the front cover of this guide, which you can use  
as a placeholder. It has a picture of the i500plus phone with all of the  
components clearly labeled. Also, the back of this guide includes a topic  
Index to help you look up specific information throughout the guide.  
This guide contains all the information you need to take full advantage  
of your Nextel service and i500plus phone, including:  
Digital Cellular CallingNextels All-Digital network  
lets you enjoy a crystal-clear connection, with built-in  
call security, every time you place a phone call. Find  
out more about placing calls in this section.  
Page 23  
Page 57  
Nextel Direct Connect®An innovative feature for  
communicating instantly with one or more co-workers  
at a fraction of the cost of cellular. Read more about  
Nextel Direct Connect in this section.  
Text and Numeric PagingLets you receive numeric  
pages and important, short messages right over the  
phone. Learn more about Paging in this section.  
Page 51  
Page 28  
Voice Mail Takes messages 24-hours a day and  
includes other features such as Schedule a Page, which  
you can use to remind yourself about upcoming  
appointments and dates up to six months away. Read  
more about Voice Mail in this section.  
Additional Phone ServicesIncludes Call  
Forwarding, Call Waiting, and Caller ID.  
Page 47  
1
   
Nextel Online wireless internet servicesStay  
connected to the critical information you need to make  
business decisions and get business done.  
Page 65  
Page 56  
Page 26  
Page 83  
Dial-Up ServiceDial-Up capability without landline  
access. Also see Nextel Online Dial-Up Service  
Users Guide.  
International RoamingEnables you to check voice  
mail, make phone calls and more while traveling  
Internationally.  
Programming At Nextel, we know one size doesnt  
fit alland this feature proves it! You can customize  
your i500plus phone and make it behave the way you  
want it to. Learn how in this section.  
Quick Guide to i500plus Phone FunctionsEnables  
experienced cellular phone and two-way radio users to  
get started right away!  
Page 13  
Other Nextel AdvantagesIn addition to all of the previously  
mentioned benefits, theres more... Nextel features also include the  
following:  
The guaranteed all-digital Nextel National Network  
No Roaming Fees while traveling throughout the U.S.  
One-second call rounding after the first minute  
Flat-rate long distance pricing to anywhere in the continental  
U.S.  
No landline connection charges  
NOTE: Are you an experienced digital phone and two-way radio user?  
Turn to the Getting Started section beginning on Page 5. This  
section might be all you need to get started.  
For more information about Nextel or to view this guide on our web  
site, visit us at www.nextel.com.  
www.nextel.com  
2
Welcome to Nextel®  
Questions?  
For domestic customer care issues including billing issues, general  
service needs, or to order additional services, call Nextel Customer Care  
at 1-800-639-6111, or dial 611 from your i500plus phone.  
To complement the i500plus phone and Nextel Worldwide Service,  
Nextel has also launched International Roaming Customer Care  
support. For specific International roaming questions (such as coverage  
and rates) and Customer Care Service when traveling overseas call 1  
(201) 531-5202. This Customer Care number will be toll-free from your  
Nextel handset both domestically and internationally.  
International and Domestic Coverage, Rates and other information is  
also available at www.nextel.com.  
3
   
Nextel Business Solutions  
The i500plus phone and Nextels All-Digital National Network join  
forces to provide the only office small enough to fit in your pocket.  
Below is a list of Nextels all new innovative features developed for  
business people on the go!  
Ever wish you could take your assistant with you? The i500plus phone  
has the right business solutions for you.  
Personalized 24-hour Voice Mail, which takes messages when youre  
not available and a whole lot more. (For details see “Nextel Voice Mail  
Service” on page 28.) Schedule a Page helps you remember those  
important dates by sending a text message directly to your phone. (See  
“Web Paging” on page 53.)  
Ever head for a meeting and forget the company’s address?  
Have your assistant send a text page to your i500plus phone. Thats  
right, you can receive text and numeric pages right to your i500plus  
phone. (For details see “Text and Numeric Paging” on page 51.)  
Need to remind everyone on the committee you chair about an  
upcoming meeting?  
Create a Group List for any committee, project task force, etc. Then,  
create a voice message and send it to everyone in the group! Its just that  
simple with the i500plus phone. (For details see “Using Group Lists”  
on page 37.)  
Responsible for keeping in touch with building maintenance workers or  
project team members?  
You can use your i500plus phone as a two-way radio for a fraction of  
the cost of cellular calls. (For details see “Nextel Direct Connect®” on  
page 57.)  
Need to monitor phone call length for charging purposes?  
You can with the i500plus phone, just turn on the Display Timer and the  
duration of the most recent phone call will display. (For details see  
“Display Timer: On/Off” on page 86.)  
www.nextel.com  
4
Getting Started  
Getting Started  
In this section you will learn everything you need to know to begin  
using your i500plus phone. This section also includes a Quick Guide  
portion so experienced digital phone and two-way radio users can get  
started right away.  
About This Section  
This section includes instructions for the following tasks:  
Batteries: Attaching, Detaching, and Charging  
Turning Your i500plus Phone On/Off  
Activating Your i500plus Phone  
Page 6  
Page 7  
Page 8  
NOTE: Your phone must be activated before you  
can use it.  
Your Nextel Phone Status  
Display Icons  
Page 8  
Page 11  
Page 12  
Page 13  
Modes and Menus  
Quick Guide to Using i500plus Phone Functions  
Batteries  
Your i500plus phone comes with a standard NiMH-AA 1500 mAh  
battery. After attaching the battery, charge it for at least ten hours before  
you use it for the first time. After the initial charging, the battery can be  
charged more quickly.  
5
           
Attaching the Battery  
1
Remove the battery cover located on  
the back of the phone. To do so, release  
the lock at the bottom of the battery  
cover by pressing up on the latch.  
2
3
Remove the cover by sliding it away from the antenna.  
Insert the battery with the +and -at the top. Install the bat-  
tery bottom first, then press down on the battery to secure it.  
4
Replace the battery cover and lock by pressing down on the  
latch.  
Detaching the Battery  
1
2
Release the battery cover by pressing the battery cover latch  
upward.  
Remove the cover by sliding it away from the antenna and lift  
the battery out of the phone.  
Charging the Battery  
Your i500plus phone comes with the Standard Travel Charger. You can  
charge your battery with the phone on or off.  
To charge your i500plus phone using the Standard Travel Charger:  
1
2
Attach the charger to your phones Side Charging Jack.  
(See Features Bookmark on inside cover for jack location.)  
Plug the charger into an electrical outlet.  
www.nextel.com  
6
             
Turning Your i500plus Phone On/Off  
Battery Charging Status  
The battery strength indicator icon, found on your phones display  
screen, shows the charge amount remaining in the battery.  
Icon  
Displays  
Icon  
Displays  
Icon  
Displays  
Icon  
Displays  
Icon  
Flashes  
Charge  
Strength  
Low  
Battery  
0-30%  
31-60%  
61-90%  
91-100%  
Fully  
Charged  
A short, chirp-like sound indicates a low battery. The icon flashes when  
you have 5 minutes of talk time remaining.  
Turning Your i500plus Phone On/Off  
Phone On  
1
2
Extend the antenna.  
Press and hold f.  
a
b
Phone Ready  
Nextel  
As your phone connects to the Nextel National  
Network, you will see a Welcome to Nextel”  
message and a connecting message. When  
Phone Ready appears on the display, you are  
ready to use your i500plus phone!  
Name  
Mail  
Phone Off  
1
2
Press and hold f until you see the message Powering Off.  
Push in the antenna.  
7
         
Activating Your i500plus Phone  
Before using your i500plus phone, it must be activated.  
If you purchased your phone through a Nextel Sales Representative:  
Your phone should be active already.  
If you purchased your phone through an authorized dealer  
other than Nextel: Follow the step-by-step instructions on the  
enclosed activation sheet to activate your Nextel service.  
If your display reads No Service or doesnt change to the Phone  
Ready screenwhen you turn on your phoneand you know you  
are in a Nextel coverage area, call Nextel Customer Care at 1-800-  
639-6111. (For details on Nextel coverage areas, visit Nextel at  
www.nextel.com.)  
NOTE: To register for the first time on the Nextel network, you must  
turn on your i500plus phone in your local calling area.  
Your Nextel Phone Status  
Your i500plus phone has a Status Lightindicator. The Status Light”  
shows you, at a glance, the status of your connection (see Features  
Bookmark on inside cover).  
Status Light  
Nextel Phone Status  
Indicator  
Flashing Red  
Solid Red  
Signing on to the networkPlease Wait.  
No service or out of coverage area. If you are in a  
coverage area, keep your phone on and it will attempt  
to connect every two minutes. If you cannot connect  
after 15 minutes or more, call Nextel Customer Care at  
1-800-639-6111.  
Flashing Green  
Solid Green  
In service/Ready to use.  
NOTE: Nextel Direct Connect calls are not avail-  
able outside of your home market area.  
In use.  
www.nextel.com  
8
               
Keypad Lock  
Keypad Lock  
The i500plus phone includes a Keypad Lock feature that enables you to  
quickly lock the phones keypad to avoid inadvertently pressing keys or  
placing calls. Once Keypad Lock is activated, you can only perform the  
following tasks (unless you receive an incoming call, page, etc.):  
Turn your phone On/Off  
Unlock the keypad  
NOTE: Before locking your phones keypad, you may want to read  
this entire section to learn how to respond to incoming calls,  
pages, etc.  
Activating Keypad Lock  
From the Phone Ready screen,  
simultaneously press *and #. The  
message Keypad Locked displays on your  
phone.  
a
b
Keypad  
Locked  
NOTE: Whenever a key is pressed, while in Keypad Lock mode, the  
Keypad Lockedmessage displays as a reminder.  
Receiving Incoming Calls  
When you receive an incoming phone call (seePhone Modeon page  
23 for more details), keypad lock will be temporarily disabled. You may  
perform the following:  
Presse to answer the call.  
Or, pressounder Endto send the call to voice mail and  
reactivate keypad lock.  
9
       
Receiving New Mail Messages  
When you receive a new mail message (seeNotification of New Pages”  
on page 52 for more information), the keypad lock will be temporarily  
disabled. You may perform the following:  
Pressounder Laterto return to Phone Ready and reactivate  
the lock.  
Or, pressounder Now. Pressounder Read.  
Pressounder Saveor Erase. Once you have finished,  
pressounder Exitto return to Phone Ready and reactivate  
the lock.  
NOTE: If you have disabled the Message Mail Notification feature,  
only the c icon will display. You will not receive the  
Read Now/Later options.  
Receiving Voice Mail  
When you receive a new voice mail (seeNew Message Indicatorson  
page 30 for more information), keypad lock will be temporarily  
disabled. You may perform the following:  
When New Voice Mail Waiting displays, pressounder Exit”  
to return to Phone Ready and reactivate the lock.  
Or, pressounder Dialto access Voice Mail service. Once  
you have finished, press #to exit Voice Mail, return to Phone  
Ready and reactivate the lock.  
NOTE: If you have disabled Voice Mail Notification, g will dis-  
play, however, New Voice Mail Waitingwill not appear.  
Receiving Nextel Direct Connect Calls  
When you receive an incoming Direct Connect call (seeNextel Direct  
Connect®” on page 57 for additional information), the phone will  
automatically activate the applicable mode (i.e., Group, Private, etc.).  
Once the call is terminated and the Display Timer (see Display Timer:  
On/Offon page 86) has expired, the phone will return to Phone Ready  
and reactivate the lock.  
www.nextel.com  
10  
     
Display Icons  
Deactivating Keypad Lock  
Simultaneously press * and #. The  
message Keypad Unlocked displays.  
a
b
Keypad  
Unlocked  
Or, press * followed by #.  
Display Icons  
After you turn on your phone, the following icons may appear on the  
display:  
Signal Strength Indicator: Shows the signal strength. Six  
bars indicate the strongest signal. Calls and messages cannot  
be sent or received when there is no signal.  
a
Battery Strength Indicator: Shows the remaining charge in  
your battery.  
b
Voice Mail Indicator: Indicates that you have messages in  
your voice mailbox. A flashing voice mail icon indicates that  
g
you have new, unheard messages.  
New Text and Numeric Paging Flashing Indicator:  
c
Indicates that you have new incoming pages.  
Unread Text and Numeric Paging Indicator: Indicates that  
you have unread but saved pages.  
s
Call Forward Indicator: Indicates that incoming phone  
calls have been forwarded.  
Private/Group Speaker Indicator: Indicates that the  
Private/Group speaker is off. You will hear Nextel Direct  
Connect calls through the earpiece.  
p
More Information Indicator: Indicates that there is more  
text to read above and/or below the current screen.  
<;:  
Disk Icon: Indicates that you have subscribed to Nextel  
d
Online. Arrows indicate when data is being transferred.  
11  
                   
Modes and Menus  
When you first turn on your phone, the display defaults to Phone mode.  
However, your i500plus phone operates in four different modes. To  
switch between modes, press m . The table below provides more  
details about the four modes:  
What the Display  
Mode  
Function  
Looks Like  
Phone Mode  
To make cellular phone  
calls.  
a
Phone Ready  
b
Nextel  
Name  
Mail  
Private Mode  
Group Mode  
Net Mode  
To make private two-  
way radio calls using  
Nextel Direct Connect.  
a
Prvt Ready  
b
Bob Smith  
Alert  
Name  
To make group two-  
way radio calls using  
Nextel Direct Connect.  
a
Group Ready  
b
Talkgrp 1  
Alert  
Mail  
To access Nextel  
Online services.  
ad  
Net Ready  
Nextel  
b
OK  
Mail  
If the word Ready does not appear after the mode name in the display,  
that mode is either unavailable or it has not been activated. Once a mode  
is activated, there are various menu options (within each mode) that  
allow you to access different functions. To switch between menu  
options follow the steps below:  
1
2
Press n .  
Pressounder the displayed menu option that you want to  
select.  
www.nextel.com  
12  
                     
Quick Guide to i500plus Phone Functions  
Quick Guide to i500plus Phone Functions  
Now that you understand different modes, heres a quick way to get  
started using them. This Quick Guide highlights some of the most  
commonly used functions in Phone, Private, and Group modes. These  
functions are described in more detail in later sections.  
Phone Mode  
a
Phone Ready  
b
You must be in Phone mode to perform the  
following functions:  
Nextel  
Name  
Mail  
Function  
Action  
Press * then # then 1 then  
ounder OK. After you program your  
phone number, this option will read  
Edit.  
Programming Your  
Own Phone  
Number  
1
2
Enter your phone number and presso  
under Storethenounder Exit.  
Displaying Your  
Phone Number  
Press  
*
then  
#
then 1.  
Making a Phone  
Call  
Enter the phone number and press e  
.
Ending a Phone  
Call  
Press e  
.
.
Last Number Redial  
Emergency Dial  
Press e  
Press and hold 9 for two seconds.  
Press e , *, #, or any key 0 - 9.  
Receiving a Phone  
Call  
13  
     
Private Mode  
a
Prvt Ready  
b
You must be in Private mode to perform private  
two-way radio functions. Press m to switch from  
Phone to Private mode.  
Bob Smith  
Alert  
Name  
Function  
Action  
Sending a Private  
Call  
From the Prvt Ready mode, your most recently  
used Nextel Direct Connect call displays. To  
scroll other names, press lr. Select the name  
of the individual you would like to call or enter  
the Private ID number.  
To place the call, press and hold the Nextel Direct  
Connect Push-To-Talk button. Wait for the chirp,  
then speak into the microphone.  
To listen, release the Nextel Direct Connect Push-  
To-Talk button.  
Group Mode  
a
Group Ready  
b
You must be in Group mode to perform group two-  
way radio functions. Press m to switch from  
Private to Group mode.  
Talkgrp 1  
Alert  
Mail  
Function  
Action  
Sending a Group Call  
From the Group Ready mode, your most  
recently used talkgroup displays. To scroll other  
talkgroups, press lr.  
To place a call to a talkgroup, press and hold the  
Nextel Direct Connect Push-To-Talk button.  
Wait for the chirp, then speak into the  
microphone.  
To listen, release the Nextel Direct Connect Push-  
To-Talk button.  
Net Mode  
See Net Modeon page 65.  
www.nextel.com  
14  
         
Creating, Editing and  
Using Stored Lists  
A stored list is made up of names, phone numbers, private IDs and  
speed dial numbers. Stored lists are convenient because you do not need  
to remember names and numbers. Instead, you simply scroll through  
your stored list, press a button and the number is dialed for you.  
You can create and edit your lists using any of the following methods:  
Phone based using the Programming functions  
Web/Phone based using List Manager  
Computer based using Nextels iDEN organizer  
About This Section  
This section includes instructions for the following tasks:  
Phone Based  
Page 16  
Page 16  
Page 17  
Page 18  
Storing Names and Numbers  
Pause Digit Entry  
Editing Stored List Entries  
List Manager  
Page 20  
Page 22  
iDEN Organizer  
15  
     
Phone Based  
NOTE: You may want to read Pause Digit Entryon page 17 and  
Plus Dialingon page 27 before you create a stored list from  
your phone. Using Pause Digit Entry and Plus Dialing will  
enable you to create stored lists that will save time when plac-  
ing calls.  
Storing Names and Numbers  
This programming function allows you to store up to 100 names, phone  
numbers and private ID numbers. Your i500plus phone will  
automatically assign the next available speed dial number, which you  
can change. Once you have stored an individual, you can call them by  
scrolling through the list and finding their name, using the speed dial  
number or using Nextel Direct Connect (see Nextel Direct Connect®”  
on page 57). And, whenever the person calls you, your phone will  
display their name if you entered their 10-digit phone number. The  
display holds 12 phone-number characters. If the phone number exceeds  
12 characters, you can pressounder Moreto see the remaining  
characters. To return to the start of the number, pressounder  
Numbr.  
You can store up to 100 names, phone numbers and private IDs using  
the following steps:  
1
2
Press * then # then 2 then 0.  
The message: 20=Phone / Prvt List displays. Pressounder  
OK. Another message will display with the remaining number  
of slots available. The phone will then display the Enter Name  
screen.  
3
Enter the name of the individual you want to store. (Notice, each  
key has a number and several letters. To select different letters  
on a key, quickly press the key until the desired letter displays.  
For example, to enter the letter Y you must press the 9 key 3  
times quickly. Also, you can press and hold # to change the  
case of the letter you just entered (lower to upper and upper to  
lower case). The default style is upper case.)  
NOTE: Press the left side of the lr button to backspace or  
delete a letter. Press the right side of the lr button to  
insert a space.  
After you have entered the name, pressounder Store.  
www.nextel.com  
16  
       
4
Enter Phone Number displays. Enter persons area code and  
phone number and pressounder Store.  
Remember to add plus and pause entries if desired. See Pause  
Digit Entryon page 17 and Plus Dialingon page 27.  
5
6
The name and Spd# = displays. The system automatically  
assigns a speed dial number, which you can change by entering a  
new number. Pressounder Store.  
Enter PrvtID displays. Enter the persons Direct Connect pri-  
vate ID. Pressounder Store.  
7
8
Repeat steps 2 through 6 to add additional names/numbers.  
Pressounder Exitwhen you have finished.  
NOTE: To see the name with Caller ID, enter the callers 10-digit  
phone number (703-555-9999) in your phone list (see Caller  
IDon page 50).  
Pause Digit Entry  
When storing a number, you can program your phone so that it will not  
only dial a number but also pause and enter another series of numbers  
such as a personal identification number (PIN) or password. This  
feature is particularly useful for automated services such as voice mail  
and banking systems.  
Heres how it works! Lets say you have a company voice mail account  
that you frequently check while on travel. And, to access that account  
you must do the following:  
Dial your work number;  
Press # while the voice mail greeting is being played; and  
Enter your PIN to access your messages.  
You can program your i500plus phone to enter all of the above  
information for you. All you have to do is separate each entry with a  
pause. If you were to program your phone to automatically input the  
above information, the stored data would look like this  
17035551234P#P1234. In this example, the first eleven digits represent  
the number that must be dialed to access your voice mail. The P  
represents a 3 second pause. The # interrupts your greeting. The second  
P represents another 3 second pause. The last four digits represent your  
PIN.  
17  
   
You can use this feature not only to enter PINs and passwords but also  
to have the phone automatically select menu options (i.e., press 1 to hear  
messages).  
To create a three-second pause follow the steps below:  
Press and hold * for two seconds. The pause symbol (P) will  
appear.  
NOTE: You can enter up to 20 numbers/characters in a single entry,  
stored or dialed.  
NOTE: If you use a system that will not let you enter an option until  
the automated message has played in its entirety, you can pro-  
gram your phone to pause for more than 3 seconds. For exam-  
ple, performing the above step twice will program two pauses  
and cause your phone to wait 6 seconds before entering the  
next set of numbers.  
Editing Stored List Entries  
Once you have created lists, you can edit them as necessary. Select the  
applicable option below to edit a portion of a list.  
Edit a Phone Number or Associated Name or Speed Dial  
Number  
1
2
3
4
5
6
Press * then # then 2 then 1.  
At the Phone List Edit screen, pressounder OK.  
At the Edit Entry? screen, pressounder OK.  
Press lr until the desired entry appears.  
Pressounder OK.  
Edit the desired information (Number, Name, Speed Dial Num-  
ber) and pressounder Store. If you do not wish to edit one or  
more of the components, just pressounder Store.  
7
Pressounder Exituntil you see the Phone Ready screen.  
www.nextel.com  
18  
     
Phone Based  
Edit a Private ID or Associated Name  
1
2
3
4
Press * then # then 2 then 2.  
At the Prvt ID List Edit screen, pressounder OK.  
At the Edit Entry? screen, pressounder OK.  
Press lr until the desired entry appears, pressounder  
OK.  
5
6
Edit the desired information (Private ID, Name) and presso  
under Store. If you do not wish to edit one or more of the  
components, just pressounder Store.  
Pressounder Exituntil you see the Phone Ready screen.  
Erasing List Entries  
Erasing stored list entries is as easy as creating them. To erase an entry  
item, follow the steps below:  
1
2
3
Press * then # then 2 then 1 to erase a Phone Num-  
ber entry or * 2 to erase a Private ID entry.  
#
2
At the Phone (or Prvt ID) List Edit screen, pressounder  
OK.  
Press lr at the Edit Entry? screen until you see Erase  
Entry?  
4
5
6
7
8
Pressounder OK.  
Press lr until the desired entry appears.  
Pressounder OK.  
Pressounder Yesat the Erase? screen.  
Pressounder Exituntil you see the Phone Ready screen.  
19  
     
List Manager  
With List Manager, you wont have to enter each name and number  
using your phones keypad. Use the convenience of your computer  
keyboard to quickly generate phone lists from the Web. Youll also  
have the ability to initiate changes from your phone and Sendthem to  
phones and synchronize the lists across multiple work groups.  
To use List Manager, you must:  
register with Nextel (see Registrationon page 20)  
and  
activate List Manager from your phone (see Activate List  
Manager from Your Nextel Phoneon page 20).  
Registration  
To register, go to www.nextel.com. You will need to provide your  
Nextel phone number and IMEI, the number found on the back of your  
phone underneath the battery. Account Administrators will also need  
the account number, billing address zip code, and last account balance.  
Activate List Manager from Your Nextel Phone  
Activating List Manager on your Nextel phone sends essential  
information from your phone to the List Manager site.  
1
From your phones homepage, select  
NextelServicesthen select List Man-  
ager. Follow the prompts and enter your  
member name and password exactly as they  
are registered with www.nextel.com.  
a
b
1. MyApplications  
2. Shopping  
3. Sites  
4. MSN Mobile  
5. NextelServices  
OK  
Inbox  
NOTE: The default to enter information is  
lowercase. To change to uppercase,  
press and hold # until the word alphachanges to  
ALPHA.”  
2
After you complete the login, the List Man-  
a
List Manager  
1. Receive  
2. Send  
b
ager main screen will appear.  
Cancl  
OK  
www.nextel.com  
20  
     
List Manager  
Send a Stored List from Your Phone to List Manager  
To send a list from your phone to List Manager on your computer,  
follow the steps below:  
1
From the List Manager main menu, scroll  
down to Sendand pressounder OK.  
a
b
Send  
1. Speed Dial  
2. Private ID  
3. Talkgroup  
4. All  
OK  
Cancl  
2
3
4
Select the list you want to send from your phone to the website.  
You may select Speed Dial, Private ID, Talkgroup, or All.  
Pressounder OK. A verification message, Send changes  
from phones lists to the Web site?will be displayed.  
Pressounder OKto verify. The screen will briefly display  
Sending)))))at the bottom of the screen. When the transfer is  
complete, the Send menu will reappear.  
5
To exit List Manager and return to your homepage, press #.  
List Manager User Tips  
If you have already created lists on your phone, to avoid losing your  
existing lists, send that information to List Manager before  
modifying your lists on the List Manager website.  
When sending lists from your phone, the transmission to the Web is  
immediate. Its not necessary to confirm the transaction on the  
website.  
When sending information from the website to the phone, you must  
confirm the action on your phone.  
If you send information from the website to the phone and realize  
you have made a mistake, you can decline the update from the  
phone. When the New Net Mailmessage arrives on your phone,  
select Laterthen delete the message from your Net Mail inbox.  
If you have more than one phone, you must register each phone  
individually with Nextel. Or, you can register as an Account  
Administrator and manage multiple phones.  
21  
For List Manager Account Administrators  
Account Administrators can manage large groups of phones and  
synchronize phone lists across multiple workgroups. To do this,  
however, there are a few things youll want to know.  
You must register with Nextel as an Account Administrator. To so  
so, you will need to provide the following information:  
Account Number  
Billing address zip code  
Last account balance  
If you have registered as an Account Administrator on a master  
account, you will have access to all accounts associated with the  
master account. If you do not have access to your companys Nextel  
master account, you must register separately for each individual  
account you wish to access.  
Talkgroups cannot be created through List Manager. Please call  
Nextel Customer Care at 1-800-639-6111 to have your Talkgroups  
set up by a Nextel Customer Care Representative.  
Administrators may register as an individual user and/or an  
Account Administrator. However, you do not need to have a Nextel  
phone to act as an Account Administrator.  
Administrators can create master lists or templates to send to  
multiple users. When sent to a group of users, those templates will  
occupy certain positions on the users phone list and will overwrite  
information already in those positions. For example, an Account  
Administrator for the Marketing Department creates a template  
for the 30-employee group. If the employee accepts the  
Administrators template, it will occupy positions 71-100 on  
each employeesphone list. Employees cannot edit, change, delete  
or modify information stored in those 30 positions (71-100).  
To avoid loss of information, individual users should be notified in  
advance which list positions a template will occupy.  
iDEN Organizer  
If you want to use your computer to create stored lists for your i500plus  
phone, use Nextels iDEN Organizer. Its available for programming  
names, phone numbers, and Private IDs into your phone. To order, call  
SM  
Nextel Nextday Accessories at 1-800-914-3240 or contact your Nextel  
Authorized Representative.  
www.nextel.com  
22  
       
Phone Mode  
Phone Calls  
In addition to making and receiving domestic and  
International phone calls in Phone mode, you can  
make emergency calls, select ring style  
notifications, and more. To learn how to perform  
these functions review the following section.  
a
Phone Ready  
Nextel  
b
Name  
Mail  
NOTE: For most Phone functions, you will need  
to be in Phone Mode. Press m  
until you see Phone Ready.  
For more information, see Modes and Menuson page 12.  
About This Section  
This section includes the following:  
Programming Your Own Phone Number  
Making Domestic and International Phone Calls  
Receiving/Ending a Phone Call  
Page 24  
Page 24  
Page 27  
Page 27  
Quickstore of Phone Numbers  
23  
           
Programming Your Own Phone Number  
For later reference, you may want to store your own phone number. To  
do so, follow the steps below:  
1
Press * then # then 1 thenounder OK. (After  
phone number is programmed, option will read Edit.)  
2
3
4
Enter your phone number.  
Pressounder Store.  
Pressounder Exit.  
NOTE: Your phone number is automatically entered with the first  
incoming call.  
Displaying Your Phone Number  
Press * then # then 1.  
Making Domestic and International Phone Calls  
There are five ways to make a phone call: Direct Dial, Scroll, Name  
Search, and Speed Dial.  
Direct Dial  
1
2
3
From Phone Ready, enter the number using the keypad.  
Press e to place the call.  
Press e to end the call.  
If you make a mistake:  
To Clear One Digit  
To Clear All Digits  
To Cancel  
Press o under  
Cancl”  
Press and hold lr  
Press lr  
www.nextel.com  
24  
                 
Phone Calls  
Making Calls From the Stored List  
Before you can use the Scroll, Name Search or Speed Dial methods, you  
first must create a phone list. To learn how to create stored lists, see  
Creating, Editing and Using Stored Listson page 15.  
Scroll  
1
2
Press lr to select the individual you want to call.  
Press e .  
Name Search  
1
2
3
4
Pressounder Name.  
Using the keypad, enter the first letter of the desired name.  
Press lr to scroll names.  
Press e .  
Speed Dial  
1
2
3
4
Press n until you see the Spd#option.  
Pressounder Spd#.  
Enter the speed-dial number.  
Presse .  
Automatic Redial  
Presse to redial the last number you called.  
NOTE: If you receive System Busy, Try Later, presse to redial the  
number automatically. You will hear a ring-back tone when the  
call is successful.  
25  
               
Emergency/Non-Emergency Dial  
The Emergency Dial feature allows you to call 911 emergency by  
pressing a single button, even if the keypad is locked. If you are on an  
active call, you must end it before pressing the emergency key.  
Your phone is already programmed with the Non-Emergency number  
provided by your local State Police and Highway Patrol. You can use  
this feature to report traffic accidents, motorist problems, careless  
drivers or any other non-emergency highway incident.  
Emergency:  
Non-Emergency:  
Check www.nextel.com for an up-  
to-date list of current numbers.  
Press and hold 9 until the phone  
displays EMERGENCY.  
NOTE: Access to 911 may not be available in all areas. Contact Cus-  
tomer Care at 1-800-639-6111 for details. Also, accessibility of  
non-emergency dialing service within each state is subject to  
availability along major highways.  
NOTE: If your keypad is locked, you must unlock it before pressing  
the emergency key.  
Placing International Calls  
The Nextel WorldwideSM Service and the i500plus phone team-up to  
make keeping in touch easier than ever when you travel internationally.  
With your i500plus phone you can use the International Roaming  
feature to call clients, partners and co-workers, check voice mail, and  
more. Whether your closing a major deal in Asia or negotiating a new  
contract in Canadayour i500plus phone will use an iDEN® network  
to get you connected.  
When dialing internationally, you can either enter the international  
access code directly or use Plus Dialing.  
To place an international call using the Plus Dialingfeature, see the  
following:  
www.nextel.com  
26  
           
Phone Calls  
Plus Dialing  
This feature enables you to place an International call from any  
countrywithout entering the local international access code.  
1
Press and hold 0 for two seconds. A 0appears, then  
changes to a +.  
NOTE: The network translates the +into the appropriate interna-  
tional access code needed to place the call.  
2
3
Enter the country code and phone number.  
Presse .  
Receiving/Ending a Phone Call  
An incoming call is indicated by a ring or backlight illumination. You  
can answer the call by pressing any numeric key (0-9), or by pressing  
e , #, or * .  
Ending a Call  
Presse to hang up.  
Quickstore of Phone Numbers  
a
Phone Ready  
b
Quickstore allows you to quickly store the last sent  
phone number without going through the  
Programming menu. If the last number you dialed is  
not already stored in your phone list, the Store”  
option will be available.  
Nextel  
Cancl  
Store  
1
2
3
Press lr to scroll to the last number dialed.  
Press o under Store.  
Enter the name using the keypad. (Notice, each key has a num-  
ber and several letters. To select different letters on a key,  
quickly press the key until the desired letter displays. For exam-  
ple, to enter the letter Y you must press the 9 key 3 times  
quickly.)  
4
Pressounder Storeafter you have entered the name.  
27  
                   
Nextel Voice Mail Service  
Nextels Voice Mail Service is a flexible, easy-to-use system that takes  
messages when youre not availableso you never miss an important  
call!  
About This Section  
The main topics covered in this section are listed below:  
Voice Mail Features: Basic  
Setting Up Your Voice Mailbox  
New Message Indicators  
Page 28  
Page 29  
Page 30  
Page 30  
Page 31  
Page 32  
Page 33  
Page 34  
Page 34  
Page 37  
About Voice Mail Menus  
Logging Into Voice Mail  
Listening Options  
Saving and Deleting Messages  
Choosing Order to Play Unheard Messages  
Customizing Your Voice Mail Setup  
Voice Mail Features: Advanced  
Voice Mail Features: Basic  
This section covers the most commonly used voice mail features. Once  
you log into voice mail, there are a number of innovative features you  
can access. They are also covered in this chapter. After you access  
Voice Mail, an automated system tells you each menu option and which  
button to press to make a menu selection.  
www.nextel.com  
28  
           
Nextel Voice Mail Service  
Setting Up Your Voice Mailbox  
You must set up your voice mailbox before you can retrieve messages.  
The following steps will tell you how to setup your mailbox. However,  
before proceeding you may want to read Recording Your Active  
Greetingon page 35, which provides information you may want to  
include in your greeting:  
1
Using your Nextel phone, dial your 10-digit Nextel Personal  
Telephone Number (PTN).  
If you are calling from a phone other than your Nextel i500plus  
phone, dial your 10-digit Nextel Personal Telephone  
Number (PTN). When you hear the greeting, press * to access  
your voice mail account.  
2
3
When prompted, enter your password. (New users should enter  
the last seven digits of your phone number. This is your tempo-  
rary password).  
Follow the tutorial to:  
Create a new four- to seven-digit password (see Changing  
Your Passwordon page 34).  
Record your name (see Recording Your Nameon page 35).  
Record a greeting (see Recording Your Active Greetingon  
page 35).  
4
When the system says, Enjoy using Nextel Voice Mail,your  
mailbox is set up.  
29  
     
New Message Indicators  
When you receive a new message, the following will occur:  
New Voice Mail Waiting will display on the screen once your  
phone is turned on (if your phone is off when the call is received).  
a
New Voice  
g
b
Mail Waiting  
Voice Mail  
Indicator  
Exit  
Dial  
The g icon will flash at the top of the display.  
Your i500plus phone will alert you every 30 seconds of new Voice  
Mail messages.  
Delay Voice/Mail Alerts During Phone Call  
Through your programming menu (*#15), you can delay  
Voice Mail and Message Mail Alerts so that users are not interrupted by  
the alert tone while on a call. Users can choose to receive all alerts,  
delay all alerts, or receive message mail alerts only.  
About Voice Mail Menus  
You are at the main Voice Mail screen when you hear the options listed  
below.  
If you press * while you are at a sub-menu, the system will say,  
Invalid entry, please try again.At that point, press the * key until  
you hear the below options, indicating that you are at the main Voice  
Mail menu:  
To play your messages press 1 (this option plays only if you  
have new or saved messages)  
To record a Message press 2  
To change your Greeting press 3  
To access your Personal Options press 4  
To modify your Constant Touch Options press 5  
From the main Voice Mail menu, press # to exit Voice Mail. At any  
time, of course, you may simply hang up.  
www.nextel.com  
30  
             
Nextel Voice Mail Service  
Logging Into Voice Mail  
To play new messages, you can set your Voice Mail options to Normal  
or Automatic Playback. By default, your voice mail is set to Normal. In  
this mode, after you log into your account, the system gives you a list of  
options. To listen to new messages you must select the appropriate  
option. After each message the system gives you another list of options.  
These options enable you to tell the system what to do with each  
message (i.e., save, delete, etc.). If you activate Nextels Automatic  
Playback feature, however, the system will automatically play and save  
new messages (see Automatic Playbackon page 36).  
1
Turn on your phone and wait for the screen  
to display Phone Ready. (See Modes and  
Menuson page 12 for additional informa-  
tion.)  
a
Phone Ready  
Nextel  
g
b
Name  
Mail  
If you are calling from a phone other than  
your Nextel i500plus phone, dial your ten-  
digit Nextel i500plus phone number.  
When you hear Nextels Welcome greeting, press * to access  
your voice mail account, then skip to step 6 below.  
2
3
Pressounder Mailto open the Mail screen.  
Voice Mail should be highlighted to indicate  
that it is selected. If it isnt selected, press  
a
1>Voice Mail  
2>Mesg Mail  
3>Net Mail  
g
b
b
1 to select it. An asterisk indicates new  
messages.  
4
Pressounder OK.The Voice Mail  
screen appears.  
a
Voice Mail  
g
Notice, the screen displays the number of  
new messages and the total number of  
messages in the systemincluding saved  
and those in preparation (see Voice Mail  
Features: Advancedon page 37 for  
2 New !  
3 Total  
Exit  
Dial  
information on in preparationmessages). An exclamation  
point (!) indicates an urgent message.  
5
6
Pressounder Dialto log into Nextels Voice Mail System.  
Phone-In Use displays as you are connected to the network.  
When prompted, enter your password.  
31  
 
7
Proceed as desired, then exit Voice Mail (see About Voice Mail  
Menuson page 30) or hang up to end the call.  
NOTE: You must receive a message before you can access voice  
mail from your i500plus phone. (Tip: You can leave yourself  
a message.)  
Listening Options  
With Nextels Voice Mail Service you can listen to messages either  
immediately or later (also see Listening Options (Quick Reference  
List)on page 32). Select an option below and follow the steps:  
Listen Now  
1
2
3
Pressounder Dial.  
When prompted, enter password.  
Follow the tutorial.  
Listen Later  
Pressounder Exit.  
1
Though the g stops flashing, it remains on the screen as a  
reminder.  
When you are ready to listen to your messages, follow the steps  
in the section titled Logging Into Voice Mailon page 31.  
Listening Options (Quick Reference List)  
After you access the Nextel Voice Mail Service (see Logging Into  
Voice Mailon page 31 and follow steps 1 through 6 to access voice  
mail) you have several options. The following information tells you  
what those options are and when you can use them.  
Options available when selecting messages to be played:  
Play new, unheard messages only.  
Press 1 then 1  
Options available while listening to your messages:  
Replay previous six seconds.  
Press 1  
Press 1 then 1  
Rewind to beginning of message.  
www.nextel.com  
32  
         
Nextel Voice Mail Service  
Pause/continue the current message.  
Fast forward 6 seconds.  
Press 2  
Press 3  
Fast forward to end of message.  
Play the date and time stamp.  
Press 5 then 5  
Options available while message is playing or after it has played:  
Copy a message to another  
Press 6  
subscriber. (See Voice Mail  
Features: Advancedon page 37.)  
Delete the message.  
Reply to a message.  
Save the message.  
Press 7  
Press 8  
Press 9  
Skip to the next message.  
Press #  
Recover all deleted messages in that  
session.  
Press * then 3  
NOTE: Once you end a call, all  
messages will be deleted  
and cannot be retrieved.  
Saving/Deleting Messages  
While a message is playing or, after you have finished listening to it,  
you can save it or delete it. To save a message press 9 when prompted to  
do so. To delete a message press 7 when prompted to do so (see  
Automatic Playbackon page 36 to have messages automatically  
saved).  
NOTE: To retrieve deleted messages, press * then 3. This  
option only applies to the current voice mail session. If you  
hang up, the messages will be deleted. Messages that are not  
saved or deleted remain in your mailbox as new messages for  
30 days. All messages are automatically deleted after 30 days.  
After exiting the voice mail session, you cannot  
recover deleted messages.  
Caution  
33  
     
Choosing Order to Play Unheard Messages  
With Nextel Voice Mail Service, you can select the order you want  
unheard messages to be played in. You may listen to the last received  
message first. Or, you may listen to the first received message first. To  
select the order new messages should be played in, follow the steps  
below:  
1
Log into voice mail (see Logging Into Voice Mailon page 31  
and follow steps 1 through 6).  
2
3
4
5
Press 4 to access Personal Options.  
Press 4 to access Personal Preferences.  
Press 2 to access Playback Preferences.  
Press 1 to select preference. Follow the prompts until you  
have set your desired preferences.  
6
Exit Voice Mail (see About Voice Mail Menuson page 30) or  
hang up to end the call.  
Customizing Your Voice Mail Setup  
Changing Your Password  
To change your current password follow the steps below:  
1
Log into voice mail (see Logging Into Voice Mailon page 31  
and follow steps 1 through 6).  
2
3
4
5
6
Press 4 to access Personal Options.  
Press 4 to access Personal Preferences.  
Press 1 to modify password.  
Enter your new password (four- to seven digits).  
Exit Voice Mail (see About Voice Mail Menuson page 30) or  
hang up to end the call.  
For security purposes, it is recommended that  
you do not choose sequential or repeated digits  
like 1-2-3-4 or 5-5-5-5 for your password.  
Warning  
www.nextel.com  
34  
             
Nextel Voice Mail Service  
Recording Your Name  
When you send, reply to, or copy a message your name response  
precedes the message. To record or rerecord your name at any time use  
the following steps:  
1
Log into voice mail. (see Logging Into Voice Mailon page 31  
and follow steps 1 through 6).  
2
3
4
5
6
Press 4 to access Personal Options.  
Press 4 to access Personal Preferences.  
Press 3 to access the Record Your Name option.  
Press 2 to record your name.  
Exit Voice Mail (see About Voice Mail Menuson page 30) or  
hang up to end the call.  
Recording Your Active Greeting  
NOTE: Through the Nextel Voice Mail Service, there are a number of  
ways people can reach you. You may want to include one or all  
of the following options in your greeting so that callers will  
know they are available. Also, in your greeting, you should tell  
callers to press the pound sign (#) after they have finished  
recording. This will prompt Voice Mail Service to play the list  
of menu options shown below:  
Press 1 to send a numeric page.  
Press 2 to send an operator assisted message. (This option is  
available only if you are a subscriber of Operator Assisted Paging.  
Contact Nextel Customer Care for more information.)  
Press 9 for other options (after pressing 9 the caller will need  
to press 5 for Delivery Options, which enables them to mark the  
message as Urgent, Private, etc.).  
Press # to skip the greeting and record message immediately.  
Sample Greeting  
Below is a sample greeting. You can add the above options as you see  
fit.  
Hello, youve reached _____________. Im sorry I missed your call. If  
you leave a message at the tone, Ill return your call as soon as possible.  
If you would like to bypass this greeting in the future, press pound.  
Thank you for calling.”  
35  
         
To record or alter your greeting at any time follow the steps below:  
1
Log into voice mail (see Logging Into Voice Mailon page 31  
and follow steps 1 through 6).  
2
3
Press 3 to change your Greeting.  
Press 1 to play, 2 to record, or 3 to delete your active  
greeting.  
4
5
Record your message and press # when you have finished.  
Exit Voice Mail (see About Voice Mail Menuson page 30) or  
hang up to end the call.  
Automatic Playback  
By default, the Playback Mode of your Voice Mail Service is set to  
Normal. Nextels Automatic Playback feature prompts the Voice Mail  
Service to automatically play and save new messages, which saves you  
time and money. To activate Automatic Playback follow the steps  
below:  
1
Log into voice mail (see Logging Into Voice Mailon page 31  
and follow steps 1 through 6).  
2
3
4
5
6
Press 4 to access Personal Options.  
Press 4 to access Personal Preferences.  
Press 2 to access Playback Preferences.  
Press 2 and select Automatic Playback.  
Exit Voice Mail (see About Voice Mail Menuson page 30) or  
hang up to end the call.  
NOTE: You can deactivate Automatic Playback (after it has been  
activated) by following the above steps.  
www.nextel.com  
36  
 
Nextel Voice Mail Service  
Voice Mail Features: Advanced  
Recording and Sending A Message  
These functions allow you to record and send, reply to, or copy a  
message to a mailbox number, a name in the Voice Mail Service  
directory, or a Group List number, to an assigned destination address.  
After you record a message, the following sending options are available:  
NOTE: If you record a complete or partial messagebut do not send  
it, Voice Mail Service will refer to this message as an in prep-  
arationmessage. (Before sending messages you may want to  
see Special Delivery Optionson page 38)  
Using Mailbox Numbers  
To send a message to another mailbox, enter the mailbox number (10-  
digit telephone number) of the Nextel customer. The name response of  
the recipient plays if it is recorded.  
Using Group Lists  
Enter the one- or two-digit Group List Number. You must have  
previously created this list. (See Working With Group Listson page  
41.)  
To record and send a message, proceed to the table below:  
1
Log into voice mail (see Logging Into Voice Mailon page 31  
and follow steps 1 through 6).  
2
3
4
Press 2 to record a message.  
Record your message and press # to end the message.  
Press 9 at the prompt to indicate that you want to send the  
message.  
5
6
7
Enter the mailbox number and/or group list number(s).  
Press # to send.  
Exit Voice Mail (see About Voice Mail Menuson page 30) or  
hang up to end the call.  
37  
               
Special Delivery Options  
After you have created a message, you can assign the message to a  
category before you send it. Below is a list of the categories that can be  
applied to a message:  
Urgent  
Private  
Recipient will hear this message before other  
messages.  
Recipient cannot copy the message to another  
mailbox or phone number.  
Notification of  
Non-Delivery  
You will be notified if the recipient has not listened  
to your message by a certain date and time.  
Future Delivery  
You can specify a specified time and date (up to three  
months in advance) for the message to be delivered.  
Important: Once a message has been sent for future  
delivery, it cannot be retrieved or deleted.  
To set a special delivery option, follow the steps below:  
1
Log into voice mail (see Logging Into Voice Mailon page 31  
and follow steps 1 through 6).  
2
3
Press 2 to record a message.  
Record your message and press # when you have finished  
recording.  
4
5
Press 5 for delivery options.  
Press the number that corresponds with the desired delivery  
option:  
Press 1 for Urgent  
Press 2 for Private  
Press 3 for Notification of Non-Delivery. At prompt,  
specify time.  
Press 4 for Future Delivery of Messages. At prompt,  
specify time.  
Press 9 to send the message immediately  
www.nextel.com  
38  
           
Nextel Voice Mail Service  
6
7
Another list of options will be presented. Select the desired  
option.  
Enter the destination mailbox or group number of the  
recipient(s).  
8
9
Press # to send.  
Exit Voice Mail (see About Voice Mail Menuson page 30) or  
hang up to end the call.  
Greetings Schedule  
Nextel Voice Mail allows you to record up to five separate greetings  
that can be played based on pre-determined time frames. After you have  
recorded a greeting for each time frame, you can then select any of those  
greetings as your active greeting (see the following table). For example,  
if you activate the greeting schedule after you record Morning and  
Afternoon Greetings, the system will automatically play greetings 2 and  
3 at the appropriate times. See the list of pre-determined schedules—  
then refer to the steps in the following table to record your greetings:  
Greeting 1  
Generic  
Greeting  
24 hours a day/7 days a week. (This is the  
default setting if you havent activated your  
greeting schedule.)  
Greeting 2  
Greeting 3  
Morning  
Greeting  
7:30 a.m.11:59 a.m.  
MondayFriday  
Afternoon  
Greeting  
Noon6:00 p.m.  
MondayFriday  
Greeting 4  
Greeting 5  
All Hours  
All Hours  
24 hours a day/7 days a week  
24 hours a day/7 days a week  
39  
   
To record your greetings, follow the steps below:  
1
Log into voice mail (see Logging Into Voice Mailon page  
31).  
2
3
4
5
6
7
Press 3 to reach the Greetings menu.  
Press 4 to modify another greeting.  
Enter the greeting number you wish to create or modify.  
Press 2 to record a greeting.  
Record your greeting and press # when you have finished.  
Exit Voice Mail (see About Voice Mail Menuson page 30) or  
hang up to end the call.  
Activating Your Greeting Schedule  
To activate your greeting schedule according to the pre-determined time  
frames (Morning, Afternoon, etc.) follow the steps below:  
1
2
3
4
Log into voice mail (see Logging Into Voice Mailon page 31).  
Press 3 to reach the Greetings menu.  
Press 9 to activate your greeting schedule.  
Exit Voice Mail (see About Voice Mail Menuson page 30) or  
hang up to end the call.  
www.nextel.com  
40  
 
Nextel Voice Mail Service  
Working With Group Lists  
The Group List feature enables you to create a list and assign it a unique  
name. Then, you can add mailbox numbers, group lists or individuals –  
by name to the list. Once you create a list you can send a voice  
message to everyone on the list by simply entering the group list  
number. You can have up to 40 group lists. Each list can hold up to 50  
addresses (see Using Group Listson page 37).  
Creating Group Lists  
To set up a Group List follow the steps below:  
1
2
3
4
5
6
7
8
9
Log into voice mail (see Logging Into Voice Mailon page 31).  
Press 4 to modify another greeting.  
Press 2 to access your Group Lists.  
Press 2 to create a Group List.  
Enter the one- or two-digit group list number and press #.  
Record a name for the list and press #.  
Select group members by mailbox number, group list, or name.  
Press # to save all entries added to the list.  
Exit Voice Mail (see About Voice Mail Menuson page 30).  
41  
     
Modifying a Group List  
1
2
3
4
5
6
7
8
Log into voice mail (see Logging Into Voice Mailon page 31).  
Press 4 to access Personal Options.  
Press 2 to access Group Lists.  
Press 4 to modify a Group List.  
Enter the number of the Group List you want to modify.  
Press 1 to add a new recipient.  
Press # to save your changes.  
Exit Voice Mail (see About Voice Mail Menuson page 30) or  
hang up to end the call.  
Deleting a Group List  
1
2
3
4
5
Log into voice mail (see Logging Into Voice Mailon page 31).  
Press 4 to access Personal Options.  
Press 2 to access Group Lists.  
Press 3 to delete a group list.  
Enter the number of the Group List you want to delete. The sys-  
tem will play the name of the group list.  
6
7
Press # to delete the list.  
Exit Voice Mail (see About Voice Mail Menuson page 30) or  
hang up to end the call.  
www.nextel.com  
42  
   
Nextel Voice Mail Service  
Message Forwarding  
This feature allows you to program your phone to automatically forward  
incoming messages to another mailbox. There are three types of  
forwarding: Immediate, Silent and Delayed. They are discussed below:  
Immediate Forwarding - Caller is notified that the message will  
be forwarded.  
Silent Forwarding - Caller is not notified that the message will be  
forwarded.  
Delayed Forwarding - If a callers message is not retrieved after a  
certain amount of time, the message will automatically be  
forwarded to another mailbox or telephone number.  
Create/Modify Message Forwarding Number  
1
Log into voice mail (see Logging Into Voice Mailon page  
31).  
2
3
4
Press 4 to access Personal Options.  
Press 5 to modify Forwarding Options.  
Select the applicable option below:  
To create a forwarding number, press 2  
If you have already created a forwarding number, press 2  
to modify the number  
5
Exit Voice Mail (see About Voice Mail Menuson page 30) or  
hang up to end the call.  
43  
         
Enabling/Disabling Message Forwarding  
1
Log into voice mail (Logging Into Voice Mailon page 31 and  
follow steps 1 through 6).  
2
3
4
Press 4 to access Personal Options.  
Press 5 to modify Forwarding Options.  
Select the applicable option:  
If Message Forwarding is disabled, press 3 to enable it.  
If Message Forwarding is enabled, press 3 to disable it.  
5
Exit Voice Mail (see About Voice Mail Menuson page 30) or  
hang up to end the call.  
Modify Forwarding Type  
1
Log into voice mail (see Logging Into Voice Mailon page  
31).  
2
3
4
5
Press 4 to access Personal Options.  
Press 5 to modify Forwarding Options.  
Press 4 to modify Forwarding Type.  
Select one of the following options:  
1 for Immediate Forwarding  
2 for Silent Forwarding  
3 for Delayed Forwarding  
6
Exit Voice Mail (see About Voice Mail Menuson page 30) or  
hang up to end the call.  
www.nextel.com  
44  
   
Nextel Voice Mail Service  
Time and Date Charts  
Time and Date Charts can be referenced for specific tasks throughout  
the Voice Mail System.  
Voice Mail 24-hour Military Time Clock  
The voice mail service uses military time, also referred to as the 24-hour  
clock:  
NOTE: To compute the 24-hour clock for p.m. time add 1200 to the  
a.m. time. For example, 2:00 p.m. is 1400 hours in military time  
(0200 + 1200 = 1400).  
Below is a list of hours translated into military time:  
Hour  
12:00 am 4:00 am 8:00 am 12:00 pm 4:00 pm 10:00 pm  
Military Time  
0000  
0400  
0800  
1200  
1600  
2200  
Dates  
All dates must have 4 digits in the MM/DD format (2 digits for the  
month and 2 digits for the day). January is 01, February is 02, etc. The  
first day of the month is 01, the second day of the month is 02, etc.  
Pager Notification  
If you have purchased a pager and you would like your pager to notify  
you of incoming messages to your i500plus phone when it is turned off,  
you can activate this feature. To do so, call Nextel Customer Care at 1-  
800-639-6111 or dial 611 from your Nextel phone.  
45  
         
Enabling/Disabling Pager Notification  
1
Log into voice mail (see Logging Into Voice Mailon page 31  
and follow steps 1 through 6).  
2
3
4
Press 4 to access Personal Options.  
Press 3 to change Pager Notification Options.  
Select the applicable option below:  
If Pager Notification is enabled press 3 to disable it.  
If Pager Notification is disabled press 3 to enable it.  
*Press 4 to enable notification of urgent messages only.  
5
Exit Voice Mail (see About Voice Mail Menuson page 30) or  
hang up to end the call.  
Limiting Notification to Specific Times  
This feature allows you to choose the hours you want the Pager  
Notification feature to be enabled. By default, it is enabled for 24-hours  
a day. However, you can change this. For example, you can select to be  
paged between 8:00 a.m. and 5:00 p.m. only. This enables you to  
control the time frame Pager Notification will be activated. If a call  
comes in after 5:00 pm, you will not be paged until 8:00 am the next  
morning. (Before using this option, you may want to refer to Time and  
Date Chartson page 45 since the phone will only accept times in a 24-  
hour clock format.)  
1
Log into voice mail (see Logging Into Voice Mailon page 31  
and follow steps 1 through 6).  
2
3
4
5
6
Press 4 to access Personal Options.  
Press 3 to change pager notification options.  
Press 5 to modify your notification time window.  
Enter the starting and ending times for your time window.  
Exit Voice Mail (see About Voice Mail Menuson page 30) or  
hang up to end the call.  
www.nextel.com  
46  
   
Additional Phone Services  
Additional Phone Services  
Nextel offers a variety of services to help you better manage your  
business and personal calls. Call Nextel Customer Care to subscribe to  
our enhanced phone services.  
About This Section  
The main topics covered in this section are as follows:  
Call Waiting  
Page 47  
Page 48  
Page 49  
Page 50  
Page 50  
Call Hold  
Call Forwarding  
Transferring Calls to Voice Mail  
Caller ID  
Call Waiting  
Call Waiting allows you to receive a second call while you are talking  
on the phone. With the i500plus phone you can switch between calls so  
you never have to miss a call. By default, Call Waiting is always ON  
unless you turn it OFF for a specific call.  
If youre on a call and you receive a second call, you  
a
7035551212  
Take Call  
On Line 1?  
b
will:  
Hear a tone; and  
See a message on your display informing you of  
another incoming call.  
No  
Yes  
At that point, select one of the following options and follow the related  
instructions.  
Accept Call  
Pressounder Yes.  
Decline Call  
Pressounder No. If youre a Nextel Voice Mail customer,  
the call will be forwarded to your Nextel Voice Mailbox.  
47  
             
Switching Between Calls  
Pressounder Hold. Your phone will refer to the first call as  
Call-1 and the second call as Call-2. If call 1 is on hold your  
display will read: Call 1 - Hold 7035551234.  
Ending the Active Call  
Press e  
.
Turning Call Waiting Off  
If you do not want to be interrupted during a call, you can turn Call  
Waiting off prior to making/receiving a call.  
1
2
3
Press n until you see Wait.  
Pressounder Wait.  
Pressounder Off.  
Call Waiting is now disabled for one call. It will automatically  
reset to Onwhen you hang up.  
Call Hold  
When you are on an active call, you can place the call on hold and make  
a second call.  
1
Pressounder Hold.  
a
Call 1-Hold  
b
3way  
Hold  
2
Place the second call. Repeat steps to toggle between calls.  
www.nextel.com  
48  
           
Additional Phone Services  
Call Forwarding  
Call forwarding lets callers reach you wherever you are. Nextels Call  
Forwarding feature forwards calls to the number you designate. The  
instructions below tell you how to use Call Forwarding:  
Turning Call Forward On  
1
Press n until you see Forwd.  
a
Phone Ready  
b
Nextel  
Forwd  
Memo  
2
3
Pressounder Forwd.  
Enter the phone number you want incoming calls forwarded to.  
(Or, you may press lr to select a number from your stored  
list.)  
4
5
Pressounder On.  
Pressounder Exitafter the Please Wait message displays.  
Your calls will now be forwarded to the number that you selected and  
you will see the Call Forward icon  
on your screen display.  
Turning Call Forward Off  
1
2
3
4
Press n until you see Forwd.  
Pressounder Forwd.  
Pressounder Off.  
Pressounder Exitafter the Please Wait message displays.  
NOTE: You must be in a coverage area to activate or modify call  
forwarding.  
49  
       
Transferring Calls to Voice Mail  
Pressounder Endwhile your phone is ringing to transfer  
incoming calls directly to voice mail (purchase required).  
Caller ID  
If you subscribe to Caller ID, your i500plus phone automatically  
displays the phone number and/or name of the person calling (unless  
blocked by the caller), enabling you to decide whether to take the call or  
forward it to voice mail (purchase required).  
NOTE: Caller ID is not available in all areas.  
Displaying the Caller’s Name  
A callers name is displayed on your Nextel phone if you previously  
programmed the persons name into your phone list (see Storing  
Names and Numberson page 16). Or, the persons phone number will  
displayif the callers phone does not have Caller ID block.  
Maintaining Your Privacy with Per-Call/Per-Line Blocking  
Nextel provides two no-charge methods to prevent those you call from  
seeing your number on their own Caller ID displays.  
NOTE: Your Nextel phone number cannot be blocked from calls made  
to 911, 800, 877, 888, or 900 phone numbers.  
Block  
Setting  
What This Setting Does  
To Set  
Per-Call  
Blocking  
Selectively blocks delivery  
of your phone number to  
other Caller ID units.  
Press *67 before  
dialing the call.  
Per-Line  
Blocking  
Permanently blocks  
delivery of your phone  
number on every call you  
make.  
You must order this feature  
from Nextel. You can disable  
this feature on a per-call basis  
by pressing *82  
before the call. To get your  
company line automatically  
blocked on every call, contact  
Nextel Customer Care at 1-800-  
639-6111.  
www.nextel.com  
50  
                   
Text and Numeric Paging  
Text and Numeric Paging  
Your new Nextel Phone offers Text and Numeric Paging allowing  
callers to send you a page displayed directly to your phone. Nextel  
Paging helps keep you in touch with co-workers and customers,  
regardless of where you travel on the Nextel National Network.  
Whether its your office calling with a last minute schedule change, or a  
customer trying to reach you with an important question, youll be able  
to retrieve and respond to pages immediately, all from your Nextel  
phone.  
About This Section  
The main topics covered in this section are as follows:  
Text and Numeric Paging Features  
Notification of New Pages  
Accessing New Pages  
Page 51  
Page 52  
Page 52  
Page 53  
Sending a Page  
Text and Numeric Paging Features  
With Nextel Text and Numeric Paging, Nextel will:  
Allow numeric pages up to 20 characters in length and text pages  
up to 140 characters in length.  
Accept your pages even if you are unavailable, if your phone is  
turned off, or if you are busy on another call.  
Alert you of a new text or numeric page, even if you are on another  
call.  
Store a page if you are using Nextel Direct Connect and deliver it  
upon completion of the call.  
Store the page if you are outside of the coverage area and deliver it  
as soon as you are back in a coverage area.  
Attempt continuous delivery of pages until successful, for up to 7  
days.  
51  
           
With Nextel Text and Numeric Paging, your Nextel Phone will:  
Refer to text and numeric pages as Message Mail.  
Stamp the page with the time and date the page was left.  
Store up to 16 pages, at a time, that will remain until you delete  
them.  
Allow for Auto Call Backof a phone number that is included  
within a page, by pressing e . If the page contains two phone  
numbers, Auto Call Back will dial the last number.  
NOTE: Mail Waiting, Memory Fulldisplays when 16 message regis-  
ters are full. (Messages must be erased before you can receive  
others.)  
Notification of New Pages  
When a new page arrives:  
New Mail Read?displays.  
c flashes at the top of the screen.  
Phone rings every 30 seconds as an alert/reminder.  
Accessing New Pages  
When you receive a page, you can view it immediately or later:  
View a Page Immediately  
1
2
Pressounder Now. The number of new and saved pages is  
displayed briefly, followed by your first page.  
Pressounder Read.  
3
Use the on the side of the phone to scroll through messages.  
Viewing a Page Later  
Pressounder Later. The c icon will stop flashing but  
thesicon will remain on the display to remind you that  
you have a page.  
www.nextel.com  
52  
               
Text and Numeric Paging  
Viewing Stored Pages  
1
While in Phone Ready mode (see Modes and Menuson page  
12) pressounder Mail.  
2
3
4
If Mesg Mail isnt highlighted already, press 2 to select it.  
Pressounder OK.  
Pressounder Read.  
5
6
Use the on the side of the phone to scroll through messages.  
Pressounder Saveto Save the message.  
Or, pressounder Eraseto delete the message.  
Pressounder Exitto exit Mesg Mail.  
7
Sending a Page  
Nextels Paging feature includes four options: Web Paging, Email  
Paging, Numeric Paging and Operator Assisted Paging. To use these  
features review the following information.  
Web Paging  
Nextels Web Paging enables you to page yourself, someone else or a  
group of Nextel customers and includes Schedule a Page, which allows  
you to send yourself reminders. To use Web Paging, follow the steps  
below:  
1
2
From your computers Internet browser, go to www.nextel.com  
and click Send a Page.  
The browser automatically opens to Send an Individual Page.  
To page an individual, or yourself, type the applicable 10-digit  
Nextel phone number (for example, 7035551234) in the To”  
field.  
To send a Group Page, select Group Pagingunder Options on  
the left side of the browser page. In the Tofield, type an  
individuals 10-digit Nextel phone number. Next, click the  
Addbutton. The information is inserted in a new window and  
the Tofield is cleared so you can enter another 10-digit Nextel  
phone number. You can send a Group Page to up to 20 Nextel  
users at one time.  
53  
             
3
4
To schedule a page for future delivery (up to 6 months in  
advance), click on Schedule a Page. A new page appears with  
the following fields: Month, Day, Year, Hour, Min. (Minutes)  
and AM/PM. Click the down arrows at the end of each field to  
select the desired month, day, etc. Then click on the OKbut-  
ton to store your selections. (The Cancelbutton closes the  
page without saving your selections.)  
Type a Subject and a message in the message box.  
You can click on the Count Charactersbutton to have the  
system tell you the number of characters in your message. The  
total includes characters from the "To", "From", and "Subject"  
fields as well as system generated characters. You can send text  
pages up to 280 characters in length, sent as two sequential 140  
character messages.  
5
6
Click Send Pageto send the message. (The Clearbutton  
removes the information from every field.)  
A new browser page opens with a copy of your message, the  
recipients telephone number and a Claim Number. You can  
write down the Claim Number to check on the delivery status  
later.  
Checking Delivery Status  
To find out whether or not a message was delivered, and, if sowhen—  
follow the steps below:  
1
2
3
Visit Nextels home page at www.nextel.com.  
Select Send a Page.  
Select Message Statusunder Options (located on the left side  
of the browser page).  
4
5
Enter the Recipient Telephone Number and the Claim Number.  
Click on the Message Statusbutton. The system will display  
the requested information.  
www.nextel.com  
54  
 
Text and Numeric Paging  
Email Paging  
From any email account, type the 10-digit phone number, of a  
Nextel customer, in the Tofield and add @page.nextel.com  
(for example, [email protected]). The entire  
message can be up to 140 characters.  
Numeric Paging  
The caller must press 1during your voice mail greeting.  
Only numeric pages can be sent.  
Operator Assisted Paging*  
The caller can press 2during your voice mail greeting.  
Or, call 1-800-NEXGRAM (1-800-639-4726).  
A text page can be sent immediately or for future delivery.  
The operator will send the page.  
*
The Operator Assisted Paging feature is required. There is also an additional  
charge for each message sent. For more information you can visit Nextel at  
www.nextel.com or call 1-800-639-6111 or dial 611 from your Nextel phone.  
55  
                 
Using Your Phone as a Modem  
With Nextel OnlineSM Dial-Up Service, you can use your i500plus  
phone as a wireless modem! You can connect your IBM-compatible  
computer (using Microsoft® Windows 95/98 operating system), or  
Personal Digital Assistant (PDA), such as a PalmPilot or Windows®  
CE handheld computer, to your i500plus phone and access your  
companys network or the Internetall without the hassle of locating a  
telephone jack for a landline connection.  
From anywhere within the guaranteed all-digital Nextel National  
Network, you can conveniently access the time-critical information you  
need when youre on the go. With Nextel Online Dial-Up Service,  
simply connect the data cable (sold separately) to your i500plus and  
your computer or PDA to access email, field service reports, or the  
Internet.  
NOTE: For coverage area information, visit us at www.nextel.com.  
www.nextel.com  
56  
   
Private/Group Mode  
Nextel Direct Connect®  
Nextel Direct Connect is a revolutionary way to communicate with your  
co-workers and clientsfor a fraction of the cost of traditional cellular  
calls.  
You may want to talk to a co-worker right away, but you dont want to  
page that person or leave a lengthy message. With Nextel Direct  
Connects Private Call feature, you can find them wherever they are in  
your home coverage area. Or, maybe you need to communicate a last-  
minute schedule change to your sales peopleall 100 of them. Its easy  
with Nextel Direct Connects Group Call. This digital two-way radio  
feature lets you contact all of them at once!  
SM  
In addition, Nextel has created Nextel Business Networks , which  
allows you to communicate with individuals outside as well as inside  
your company. These Networks link Nextel customers in similar  
industries or geographies. So, if you need to reach a client, vendor, or  
contractor instantly, work smarter by joining the Nextel Business  
Networks. For more information, call 1-888-NEXTEL2  
(1-888-639-8352).  
About This Section  
This section includes everything you will need to know to take  
advantage of Nextel Direct Connect (two-way radio) service:  
Displaying Your Private ID  
Using the Private/Group Speaker  
Placing Private Calls  
Page 58  
Page 58  
Page 58  
Page 59  
Page 59  
Page 60  
Page 60  
Page 61  
Page 61  
Page 63  
Receiving Private Calls  
Quickstore of Private IDs  
Sending a Call Alert  
Receiving/Responding to a Call Alert  
Call Alert Queuing  
Group Calls  
Group-Silent Programming  
57  
                 
Displaying Your Private ID  
Press * then # then 2.  
Using the Private/Group Speaker  
You can enable or disable the speaker on your i500plus phone for  
Direct Connect use. When the speaker is on, the callers voice can be  
heard over the speaker. When the speaker is off, the callers voice can  
only be heard through the earpiece of your phone.  
Turning the Speaker On  
Press k.  
Turning the Speaker Off  
Press k. p will appear on your display. A brief alert tone will  
notify you of incoming Private or Group calls.  
Placing Private Calls  
From Private Mode, there are also two ways to reach an individual  
using Direct Connect. You can enter the persons Private ID number  
then press the Push-To-Talk button. Or, you can store the persons name  
and private ID number, then recall the number from a stored list.  
Whether you dial the persons private ID directly or store it in a list—  
you must have the individuals private ID to use Direct Connect. To  
learn how to store names and numbers, see Storing Names and  
Numberson page 16 if you havent done so already.  
Entering the Private ID  
1
2
3
Press m until you see Prvt Ready.  
Enter the Private ID.  
Press and hold the Push-To-Talk button on the side of the phone  
to talk. Both phones will chirp before your voice can be heard.  
4
Release the Push-To-Talk button to listen.  
www.nextel.com  
58  
                   
Receiving Private Calls  
Selecting a Name from a Stored List  
1
2
Press m until you see Prvt Ready.  
Press lr to scroll through the names.  
Or, press n until Nameappears. Pressounder Nameand enter  
the first initial of the name then press lr to scroll through the names.  
3
4
Press and hold the Push-To-Talk button on the side of the phone.  
The persons phone will chirp to alert them that someone is  
calling.  
Release the Push-To-Talk button to listen.  
NOTE: You may receive certain display messages when making a  
Direct Connect call. See Understanding Status Messageson  
page 103.  
Receiving Private Calls  
When you receive a Direct Connect call, your phone will switch to Prvt  
Ready. You will hear a chirp indicating that someone is calling you.  
Press and hold the Push-To-Talk button to talk and release it to listen.  
Quickstore of Private IDs  
Quickstore allows you to quickly store a received or sent Private ID  
without having to enter the Programming menu.  
With the Private ID displayed:  
1
2
3
Pressounder Store.  
Enter the name associated with the Private ID.  
Pressounder Store. The Stored message displays with the  
name that you entered.  
59  
             
Sending a Call Alert  
You can send a Call Alert, which lets the recipient know that you would  
like to talk with them. When you send an alert, the recipients phone  
will chirp several times and your name/number will appear on their  
display, if they have stored your Private ID.  
1
2
3
Press m until you see Prvt Ready.  
Pressounder Alert.  
Select the person you want to alert by entering their Private ID  
or selecting their name from a stored list. (See Selecting a  
Name from a Stored Liston page 59.)  
4
Press and hold the Push-To-Talk button until Alert-Sent Suc-  
cessfuldisplays. The alert plays intermittently until the individ-  
ual clears it.  
Receiving/Responding to a Call Alert  
When you receive an alert, your phone will automatically change to  
Prvt Ready mode. It will also chirp and you will see the name or the  
number (if you have not stored the individual in a list) of the caller.  
1
2
Press and hold the Push-To-Talk button to answer the Call Alert.  
Pressounder Clear, or any key, to clear the Call Alert.  
NOTE: Call Alert allows you to contact another Nextel Direct Connect  
subscriber at no cost and avoid airtime charges.  
NOTE: Until you answer or clear the Call Alert, you will not receive  
any additional Phone, Private, or Group calls.  
www.nextel.com  
60  
         
Sending a Call Alert  
Call Alert Queuing  
Call Alert Queuing is a feature that allows you to save up to eight Call  
Alerts in a Queue or list.  
Placing/Clearing a Call Alert in the Queue  
When you receive a Call Alert, you can either clear the Call Alert or  
save it to the list for later recall.  
To clear a Call Alert, pressounder Clear.  
To place a Call Alert in the Queue, pressounder Queue”  
or m .  
NOTE: If you receive multiple Call Alerts, the last received Call Alert  
displays and the remaining Call Alerts are stacked at the  
beginning of the queue.  
Responding to a Call Alert within the Queue  
You can respond to the Call Alerts in any order. To select a Call Alert  
for response:  
1
2
3
Pressounder Queue.  
Press lr to scroll to the desired Call Alert.  
Press and hold the Push-To-Talk button to answer the Call Alert.  
After you respond to the Alert, it is removed from the queue.  
Group Calls  
In a Group call, you can communicate instantly with a group of people  
(up to 100) that you have previously set up as a Talkgroup. Your  
Sales Representative or Nextel Customer Care must set up your  
Talkgroup by providing you with a Talkgroup number for each  
Talkgroup. After you have the number, you can assign each Talkgroup  
number a name and store it in your i500plus phone (see Naming a  
Talkgroupon page 62).  
Talkgroups appear on your display as numbers or programmed names  
such as SALES TEAM or Talkgrp 5. Your Nextel Phone can store up to  
30 Talkgroups. You can receive Group calls only in the Talkgroups that  
you have predefined. Any communication activity within a Talkgroup  
automatically switches your phone to Group mode.  
61  
           
Naming a Talkgroup  
1
2
3
4
5
6
7
Press * then # then 2 then 3.  
Pressounder OK.  
At Add New Entry?, pressounder OK.  
At Enter ID, enter the desired Talkgroup number.  
Pressounder Store.  
At Enter Name, enter the desired Talkgroup name.  
Pressounder Store.  
Making a Group Call  
1
From Group Mode, press lr to scroll to the desired Talk-  
group.  
2
3
Pressounder OK.  
Press and hold the Push-To-Talk button to talk. Release the  
Push-To-Talk button to listen.  
Receiving a Group Call  
When you receive a Group call, you will hear a chirp. Your Nextel  
phone automatically switches to Group mode and the Talkgroup name  
displays. To join a Group call:  
1
2
Wait for the caller to finish speaking.  
Press and hold the Push-To-Talk button to talk. Release the  
Push-To-Talk button to listen.  
NOTE: You can receive Group Calls only in the Talkgroup that you  
have predefined.  
www.nextel.com  
62  
         
Sending a Call Alert  
Group-Silent Programming  
Group-Silent Programming enables you to silence incoming alerts and  
voices:  
Turning Group-Silent On/Off  
1
2
Press * then # then 3 then 8.  
Pressounder Onor Off. (The available option depends on  
the current setting being used. For example, if Onis the cur-  
rent setting, Offwill be an option.)  
3
Pressounder Exit. The Group Ready screen displays as  
Group-Silent.  
63  
       
Net Mode  
Net Mode uses your phones built-in micro-browser to access a new  
suite of wireless data products known as Nextel OnlineSM. You can use  
your Nextel data-capable phone to access your itinerary, obtain driving  
directions, check weather and news updates, send and receive email, or  
even view the latest stock quotes from Wall Street. Access the specific  
information you need to get business doneeasilywirelessly!  
Disk icon  
Nextel Online wireless internet service is  
activated if the disk icon appears and the phone  
display reads Net Readywhen in Net Mode.  
a
b
If the disk icon or Net Readyis missing, please  
call Nextel Customer Care at 1-800-639-6111 to  
activate this service.  
Net Ready  
Nextel  
Mail  
OK  
About This Section  
This section includes all the information you need to take advantage of  
the content and services available from Nextel Online wireless internet  
service.  
Net Mode Navigation Keys  
Launching the Browser  
Page 66  
Page 67  
Page 68  
Page 73  
Using T9® Text Input  
Nextel Online Wireless Internet Services  
NOTE: Nextel Online wireless internet services are part of the  
dynamic environment of the World Wide Web. Images and  
homepages presented throughout this guide may change.  
Additionally, the appearance of screens depend on the fea-  
tures and services to which you have subscribed. The  
screens illustrated in this manual are shown as a guide only  
and may be different than the ones on your actual phone  
screen display.  
65  
     
Net Mode Navigation Keys  
Some keys and buttons assume different functions when you are in Net  
Mode. You can quickly and easily navigate within the phones browser  
by using the following keys:  
Mode: Your data-capable phone operates in four different modes:  
Phone Mode, Private Mode, Group Mode, and now Net Mode. Press m  
to switch between the four different modes.  
Home: Press # to return to the home page.  
Back: Press * to return to a previous page or screen.  
Scroll: Arrows at the bottom of the phone screen (:<;) indicate that  
additional text can be viewed. Press lr (scroll keys) or  
(volume  
control/list buttons) to scroll one line at a time, or press and hold to  
scroll one page at a time.  
Changing the Phone Display  
You can change the phone display to enlarge the text on your screen.  
The factory default, and recommended setting, is 6 lines, 16 characters  
in length. To change the display to 4 lines with 12 characters in length,  
use the Programming Menu and follow the steps below:  
1
Press *, #, 6, 5 to access the Lines per Screen  
Programming Menu.  
2
3
4
5
Pressounder OK.  
Press the right arrow key lr to change the setting.  
Pressounder OK.  
Pressounder Exit.  
www.nextel.com  
66  
   
Launching the Browser  
Launching the Browser  
Just as you use Netscape Navigator® or Microsoft® Internet Explorer to  
browse the Web from your desktop, the micro-browser contained in  
your Nextel data-capable phone allows you to explore and use a variety  
of internet services. Follow the steps below to begin using Nextel  
Online wireless internet service:  
1
2
3
Press m until the Net Ready screen displays.  
Pressounder OK. A series of screens display in succession.  
The first time you access your homepage, you will be asked to  
enable security on your phone. Enabling this security feature  
ensures that the communications and transactions you complete  
on your phone and transmit over the Nextel National Network  
remain private and secure. You will not be prompted to enable  
security again.  
Pressounder Yesto enable the phones network security  
feature. The phone screen will display the following short  
messages: Generating key, Computing key, Sending))))).  
4
After security is enabled, your home page  
displays and may appear similar to the one  
shown here. To return to this homepage from  
anywhere within the various menus and sub-  
menus, press #, the home key.  
a
b
1. MyApplications  
2. Shopping  
3. Sites  
4. MSN Mobile  
5. NextelServices  
Inbox  
OK  
;
NOTE: Homepages will vary depending on  
the wireless internet service package to which you have  
subscribed.  
5
6
Scroll to highlight the service you wish to access and presso  
under OK, or press the number shown to the left of your  
desired selection to automatically jump to that service.  
You may press m at any time to return to another mode such as  
Phone Mode, Private Mode or Group Mode.  
67  
 
Using T9® Text Input  
As you compose email or enter street and web addresses on your Nextel  
phone, you will need to type words, numbers and symbols. Your Nextel  
data-capable phone has embedded software, called T9 Text Input, that  
makes typing on a phone keypad much like typing on a computer  
keyboard: it eliminates the traditional multi-tapmethod of text entry.  
As you type, you press only one key per letter. As you type, T9 Text  
Input matches your keystrokes to words in its linguistic database of  
approximately 60,000 words and proper names. Theres even a  
provision to store words you frequently use that arent in the T9  
database.  
Entering Characters, Numbers and Symbols  
In applications that require text input, such as email, address book, and  
search, there are four text entry modes available: Word, Alpha, Number,  
and Symbol.  
Wordactivates single-key-press T9 Text Input.  
Alphafor standard keypad text entry called multi-tap.  
Numfor entering keypad numbers.  
Symfor entering punctuation symbols such as @or ?.  
The menu option in the lower right corner of the phone screen indicates  
your current text entry mode. If the option is word,you are in T9 Text  
Input Mode. To change text entry modes, press the rightountil you see  
the desired text entry mode.  
T9 Navigation Keys  
Your phone keys assume different functions while in T9 Text Entry  
Mode just as they did when in Net Mode. The following keys will be  
instrumental while using T9:  
lr  
Backspace/Erase: Press  
once to backspace or to erase a single  
character. Press and hold to erase the entire message.  
lr  
Space: Press  
once to accept a word and insert a space when  
entering text.  
Next: Press 0 to display more words that match the keystroke  
sequence you entered. Words that you have added to the T9 database  
will begin appearing after you press 0 twice.  
www.nextel.com  
68  
     
Using T9® Text Input  
Shift: Press and hold # until you hear a beep to make the next letter  
uppercase. The text entry mode indicator will change to reflect the  
current case. For example, when in lowercase the text entry mode will  
appear as wordor alpha.When in uppercase, the text entry mode  
will appear as WORDor ALPHA.”  
Punctuation: Press 1 to automatically insert a period, a comma or an  
apostrophe. Press 0 to display additional punctuation choices. Press  
lr  
to accept the punctuation and continue typing.  
Entering Text Using T9 Text Input (word mode)  
To learn how to enter text using T9 Text Input technology, follow the  
instructions below:  
1
2
3
From any screen that displays one of the four  
text entry modes (word, alpha, SYM,  
NUM), press the rightountil word”  
displays.  
a
b
word  
Type your word by using one key-press per desired letter. The  
displayed word may change as you type it. Do not try to correct  
the word as you go. Type to the end of the word before editing.  
T9 Text Input matches your key strokes to words in its database  
and will display the most commonly used matching word.  
If the word that appears is not the desired word, press 0 to  
change the word on the display to the next most likely word.  
Repeat until the desired word appears.  
NOTE: If the phone is not able to guess the word you are attempt-  
lr  
ing to spell, press  
to erase the current word on  
your screen. Press the rightountil you see alphaand  
enter the word using the standard multi-tap option (see  
Entering Text Using Alpha Mode & Adding Words to the T9  
Database). When you return to T9 Text Input (word mode)  
the word you just typed is automatically added to the T9  
database.  
69  
 
Entering Text Using Alpha Mode & Adding Words to the T9  
Database  
Words that do not appear in the T9 database may be added easily using  
multi-tap text entry in alphamode. The unknownword is added to  
the T9 database automatically so you can type it in wordmode in the  
future. To add a word to the T9 database, follow the steps below.  
1
From any screen that displays one of the four  
text entry modes (word, alpha, SYM,  
NUM), press the rightountil alpha”  
displays.  
a
b
@hotmail.com):  
alpha  
Next  
2
3
Enter the word using multiple key presses as required for the  
desired letters. For example, to type test: press 8 once, 3  
twice, 7 four times, and 8 once.  
When you return to T9 Text Input (word mode) the word is auto-  
matically added to the T9 database. To return to T9 mode, press  
the rightountil the T9 indicator wordappears in the display.  
NOTE: You must return to T9 mode to save your word in the data-  
base for future use.  
User Tips  
To add a word to T9s database, the word must be typed entirely in  
alphamode and you must then return to T9 mode (word mode).  
The combination of these two actions will store your word in the  
database.  
Words that you add to the T9 database will always begin to appear  
in third position, meaning you will need to press 0 twice before  
your added words appear.  
T9s database cannot store alphanumeric combinations (i.e. Y2K)  
or web URLs.  
www.nextel.com  
70  
   
Using T9® Text Input  
Entering Punctuation and Symbols  
There are two methods of entering punctuation: Smart Punctuation and  
Symbols Mode.  
Smart Punctuation  
T9 Text Input uses Smart Punctuation to apply rules of grammar to  
insert the correct punctuation within a word and at the end of a sentence.  
To insert punctuation, press 1. If the punctuation mark displayed is  
not the one you want, press 0 until you see the desired punctuation.  
lr  
Then press  
to accept the punctuation and continue typing.  
Symbols Mode  
You can also enter punctuation and additional symbols using Symbols  
Mode (SYM). There are four screen pages within symbols mode,  
offering 32 different symbols.  
a
b
a
b
a
b
a
b
1=. 2=! 3=?  
4=, 5=- 6=“  
1=@ 2=# 3=:  
4=/ 5=$ 6=&  
7=% 8=+ 9=*  
1=; 2=< 3=>  
4== 5=[ 6=]  
7=_ 8={ 9=}  
1=~ 2=’ 3=^  
4=| 5=\  
7=” 8=( 9=)  
More  
SYM1  
More  
SYM2  
More  
SYM3  
More  
SYM4  
1
From any screen that displays one of the four text entry modes  
(word, alpha, SYM, NUM), press the rightountil SYMdis-  
plays and the first page of symbols appears.  
2
3
To select a symbol, press the number that corresponds with the  
symbol you want to enter. If the symbol you want to enter is not  
displayed, proceed to step 3.  
Pressounder More. The SYM2 screen displays. Repeat to  
access additional symbol pages SYM3 and SYM4. To select the  
desired punctuation, press the number that corresponds with the  
symbol you want to enter.  
71  
     
Entering Numbers  
1
2
From any screen that displays one of the four text entry modes  
(word, alpha, SYM, NUM), press the rightountil NUM”  
displays.  
Press the desired number on your phones keypad.  
Entering Email Addresses  
To enter an email address, you will need to toggle between the text entry  
modes. For example, to type the email address: [email protected],  
follow the steps below:  
1
2
In wordmode, enter the username john by pressing  
5646.  
Press the rightountil SYMis displayed. Pressounder  
Moreuntil SYM2is displayed. Select @by pressing the  
corresponding number on the keypad.  
3
4
5
The phone automatically returns to wordmode. Enter the  
company name: company by pressing 26672  
69.  
Press the rightountil SYMis displayed. Pressounder  
Moreuntil SYM1is displayed. Select .by pressing the  
corresponding number on the keypad.  
The phone automatically returns to wordmode. Enter the  
word: com by pressing 266. You may need to press 0  
to display this word selection if necessary.  
www.nextel.com  
72  
   
Nextel Online Wireless Internet Services  
Nextel Online Wireless Internet Services  
Nextel Online extends the power of the internet to your Nextel data-  
capable phone by allowing you to retrieve and send email, receive  
customized message alerts and access the specific web information you  
need. This section gives you a general overview of the internet services  
available on your Nextel phone.  
To access any content or service, do the following:  
1
2
Press lr or  
to scroll and highlight the service you wish to  
access and pressounder OK, or press the number shown to  
the left of your desired selection to automatically jump to that  
service.  
Follow the on-screen prompts in each individual sub-menu.  
My Applications  
Internet-based business applications are available to assist you in  
getting your business done, faster and without wires. Visit us at  
www.nextel.com for information on the business applications that are  
currently available.  
Shopping  
Shop at the largest online stores with your Nextel data-capable phone,  
anytime its convenient for you. Search for product information and  
reviews; purchase business and personal merchandise, books and  
electronics, even construction tools and equipmentanything you need  
to get business donefrom leading internet shopping sites.  
Sites  
Access information from selected websites that fit your business needs  
in areas such as finance, leisure, sports, travel, weather, and news.  
Content and content providers within this menu option are dynamic and  
may change frequently.  
73  
       
MSN Mobile  
MSN Mobile delivers customized content to you on your Nextel phone.  
For instructions on how to customize email filters and information that  
is important to you and your business, go to www.nextel.com and click  
on the Nextel Online button.  
Email and  
Access your existing Hotmail account or  
establish a new one from your phone. Read  
or delete your email, compose new email,  
reply or forward mail to others. Define the  
critical information you need to know about  
by creating email filters. Email filters will  
notify you of specific new email that has  
been sent to your Hotmail account. You can  
filter by name, subject or sender address.  
Go to www.nextel.com and click on the  
Nextel Online button to create your email  
filters.  
more…  
MSN  
Hotmail  
MSN  
Hotmail  
Address  
Book  
Access your Hotmail address book from  
your phone. View, create, edit and delete  
contact records including name, company  
name, phone numbers, Nextel numbers, and  
postal and email addresses. Dial directly  
from your phonebook by highlighting a  
contacts phone number and  
pressingounder Call.  
Find a…  
Find local businesses close to home, work  
or other zip codes by entering a business  
name or searching by business category.  
Find aalso provides step-by-step driving  
directions from your point of origin.  
www.nextel.com  
74  
 
Nextel Online Wireless Internet Services  
Travel  
Travel services include the following:  
Itinerary: If youve booked travel  
arrangements through Expedia.com, you  
can access your itinerary, including flight  
and boarding information, as well as hotel  
and rental car accommodations and  
confirmations.  
Directions: Obtain location specific  
directions on the quickest route possible  
from Sidewalk.com.  
Headlines: View the latest travel, business  
and leisure headlines and excerpts from  
MSNBC.  
Weather  
MSN AccuWeather displays an abbreviated  
5-day forecast for your zip code along with  
the option to change the city for which  
weather is displayed.  
News  
View the top 3 local and national news  
headlines from MSNBC.  
Finance  
Obtain the latest financial information from  
MoneyCentral. Options include:  
Portfolio: View your personalized portfolio  
including individual stock quotes and  
market and trading activity.  
Quotes: Enter a ticker symbol to obtain a  
stock quote as well as market and trading  
activity.  
Indexes: Display the values of the top  
market indices and their respective market  
activity.  
News: View the top business news  
headlines from MSNBC, WSJ, and MS  
Investor.  
NOTE: Stock quotes and related information  
are delayed up to 20 minutes.  
75  
Sports  
Obtain the latest sports scores and news  
with MSNBC Sports:  
Scoreboard: Follow your favorite  
professional and college sporting events.  
Personalized and displayed by individual  
league, the scoreboard will present real-time  
scores from games within a 24-hour  
window.  
Headlines: View the top sports headlines.  
Additional league-specific headlines are  
provided for MLB, NBA, NFL, NHL, Golf,  
college football, and college basketball.  
Entertainment  
Access links to the top entertainment  
information, including:  
Lottery: Check the lottery results for your  
preferred zip code or change cities to view  
lottery results for additional areas.  
Horoscope: Access your personal  
horoscope or display a list of all signs.  
Headlines: View the top entertainment  
headlines and abstracts from MSNBC.  
Additional headlines are available  
specifically for books, movies, TV and  
health.  
Personalize  
Customize the MSN Mobile information  
you obtain on your Nextel phone. Enter  
your zip code for weather forecasts, news  
headlines and lottery results; identify your  
favorite sports teams for your scoreboard;  
choose stock ticker symbols for your  
portfolio display; and pick your zodiac sign  
for your daily horoscope.  
www.nextel.com  
76  
Nextel Online Wireless Internet Services  
Nextel Services  
List Manager  
With List Manager, you wont have to enter each name and number  
using your phones keypad. Use the convenience of your computer  
keyboard to quickly generate phone lists from the Web. Youll also  
have the ability to initiate changes from your phone and Sendthem to  
List Manager. Account Administrators can send lists to large groups of  
phones and synchronize the lists across multiple work groups. See List  
Manageron page 20 for more information.  
Bookmarks  
Bookmarks provide quick and easy access to your favorite web sites and  
pages.  
To add a bookmark, follow the steps below:  
1
2
In Net Mode, navigate to the web page or menu that you wish to  
bookmark.  
Push and hold n until the phone beeps and  
you are presented with the Browser Sub-  
Menu.  
a
b
Browser Menu  
1. Help  
2. Home  
3. Mark Site  
4. Show URL  
Menu  
OK  
3
4
Scroll down to Mark Siteand pressounder OK.  
The bookmark name appears. Pressounder Saveto save the  
bookmark.  
5
The bookmark for that page will now be saved in the Bookmarks  
directory on your homepage.  
77  
     
To recall a bookmark:  
1
From your homepages Bookmarks direc-  
tory, scroll down and highlight the book-  
mark representing the site you wish to visit.  
You can also press the number to the left  
of your desired bookmark to jump to that  
bookmark.  
a
b
Bookmarks  
1. MSN Finance  
2. MSNBC News  
3. [empty]  
OK  
Menu  
2
Pressounder OK.  
To delete a bookmark:  
1
From your Bookmarks directory, scroll down and highlight the  
bookmark you wish to delete.  
2
3
4
Pressounder Menu.  
Scroll down to Deleteand pressounder OK.  
If you would like to delete the bookmark, pressounder Yes;  
otherwise, pressounder No.  
GoToSite  
Browse the internet from your phone! GoToSite allows you to access  
hundreds of wireless-enabled (Wireless Application Protocol or WAP)  
internet sites. These WAP sites are specially developed websites for  
wireless devices, such as your Nextel data-capable phone, and omit the  
large pictures and graphics of typical websites. The phone screen will  
display similar information as on your computer screen except in a  
streamlined text format. Hyperlinks embedded within the site are  
usually functional and can be accessed by scrolling to and highlighting  
the desired link, then pressingounder Link. Should you happen to  
access a non-WAP enabled site, your phone may display fragments of  
text or an error message. The list of wireless-enabled sites is constantly  
growing to provide you with more ways to get business done.  
www.nextel.com  
78  
     
Nextel Online Wireless Internet Services  
Entering Internet Addresses  
To access a commercial (.com) internet site from the GoToSite menu  
option, you need not type in the full website address. The browser  
defaults to .comweb address categories, so all you need to type is  
the name of the organization. The browser will automatically add the  
http://www.prefix and the .comsuffix for commercial sites. If you  
would like to access other website categories such as education,  
government, or networks, you must type the entire web address,  
including the www. and the applicable extension (i.e., .gov, .org, or  
.net). (Before typing on your phone, you may want to review Using  
T9® Text Inputon page 68.) Examples are as follows:  
Commercial site  
To visit www.espn.com, type:  
Government site  
to visit www.irs.gov, type:  
a
b
a
b
Go to Site:  
espn  
Go to Site:  
www.irs.gov  
Word  
Word  
OK  
OK  
NOTE: GoToSite is not part of the basic Nextel Online pricing  
package.  
79  
 
Frequently Asked Questions  
Question  
Answer  
What is a bookmark?  
A bookmark is a shortcut to a  
web page or pages that you  
plan to visit often. By  
creating bookmarks, you  
have an easy way to return to  
sites that you like, without  
having to remember the web  
address or URL.  
Is there a limit to the number  
of sites I can bookmark?  
Your phone can store 100  
bookmarks.  
Are entries such as  
passwords case sensitive?  
Yes, passwords are case  
sensitive and must be typed  
exactly as originally entered.  
When can I change the text  
input mode?  
You can change modes at any  
time during text entry. The  
current text entry mode is  
displayed in the lower right  
corner of your phone screen.  
Is there a limit to the number  
of words I can add to the T9  
database?  
There is no limit to the  
number of new words you  
can add to the T9 database.  
How long will my words be  
saved in the T9 database?  
All words are saved in the  
database until it becomes  
full. When the database  
becomes full, the word used  
least recently is removed to  
allow entry of an additional  
word.  
Can words be removed from  
the T9 database?  
Words cannot be removed  
from the database. When the  
database becomes full, the  
least used word is removed  
to allow entry of an  
additional word.  
www.nextel.com  
80  
 
Frequently Asked Questions  
Question  
Answer  
Is there a limit to the length  
of the word to be added to  
the database?  
Words in the database are  
limited to 32 characters in  
length.  
When entering text, how can  
I change cases?  
To create a capital letter,  
press and hold # until you  
hear a beep. The text entry  
mode will appear in all  
capital letters (i.e. word”  
will change to WORD).  
The next letter you type will  
be a capital letter. The text  
entry mode will then return  
to the default, lowercase.  
What's the best way to  
synchronize existing lists on  
my phone with List  
Manager?  
To avoid losing your existing  
lists, you must send them  
from your phone to the  
website first.  
I dont have phone numbers  
stored on my Nextel data-  
capable phone. Whats the  
quickest way to enter my  
frequently used numbers?  
Use the convenience of List  
Manager to set up your  
Speed Dial, Private ID, or  
Talkgroup list. Once the  
names and numbers are  
entered, sendthe list(s)  
from the website to your  
phone.  
81  
Question  
Answer  
List Manager data is not  
being transmitted from the  
web to my phone. Why?  
There are three potential  
reasons data sent from the  
website does not appear on  
your phone. 1. You may not  
have sent the data to your  
phone. Verify that you  
selected sendfrom the  
website. 2. Your phone is not  
registered with List Manager.  
To register, on your phone,  
you must enter your member  
name and password (as  
originally registered with  
www.nextel.com). 3. You  
didnt accept the  
transmission from the  
website.  
Where is the IMEI number?  
The IMEI is the number  
found on the back of your  
phone. To locate the IMEI,  
turn off your phone and  
remove the battery. The  
IMEI is the 15-digit number  
located underneath the  
barcode.  
Why does an error message  
appear when I try to access a  
website?  
There are a number of  
reasons you may receive an  
error message when  
attempting to access a  
website, such as: the website  
is temporarily unavailable,  
the Internet is experiencing a  
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82  
Customizing the i500plus  
Phone  
About This Section  
This section includes everything you will need to know to customize  
your i500plus phone:  
Changing the Display Language  
Selectable Backlight Timer  
Setting the Ringer Volume  
Selecting a Ring Style  
Page 83  
Page 83  
Page 84  
Page 84  
Page 85  
Programming Menus  
Changing the Display Language  
You can customize the i500plus phone to display menus in English,  
Spanish, French, or Portuguese. The default language is English. To  
change the display language:  
1
2
3
4
5
Press * then # then 7 then 0.  
Pressounder OK.  
Press lr to scroll the language options.  
Pressounder OKto select the desired language.  
Pressounder Exit.  
Selectable Backlight Timer  
Your phones backlight is what illuminates the display when you, for  
example first receive or make calls. Through your Programming Menu  
(*  
#
1
6), you can customize the amount of time that  
your backlight remains illuminated, either 10, 20, or 30 seconds. See  
Programming Menus Shortcut and Optionson page 86 for more  
information.  
83  
             
Setting the Ringer Volume  
a
30=Ringer  
Volume  
b
You can adjust the ringer volume for incoming calls.  
Exit  
1
Press * then # then 3 then 0. The display shows  
your current ringer volume.  
2
3
Press on the side of your phone to raise or lower the volume.  
The lowest setting is Vol um e Si le nt .”  
Once the desired level is found, pressounder Exit.  
Selecting a Ring Style  
a
Ring  
b
With your i500plus phone, you even have a choice on  
how youd like to be notified of incoming calls. Your  
Nextel phone has nine selectable ring styles.  
Style 4  
Cancl  
OK  
1
Press * then # then 3 then 1. The display shows  
your current ring style.  
2
3
Pressounder OK.  
Press lr to scroll through the available Ring Styles.  
4
5
6
Press on side of phone to listen to selected ring style.  
Once the desired Ring Style is found, pressounder OK.  
Pressounder Exit.  
www.nextel.com  
84  
       
Programming Menus  
Programming Menus  
You can customize the settings on your phone using the Programming  
menus. Many of them have been discussed throughout this guide.  
You can access this menu from the Phone, Private, or Group modes.  
1
2
3
4
Press n until you see the Prgmoption.  
Pressounder Prgm.  
Pressounder OK.  
Press lr to scroll the Programming menu options. Or, enter  
the option using the Programming Menus Shortcut on Page 86.  
85  
   
Programming Menus Shortcut and Options  
Press *, # then enter the Option Number from the following table:  
Option  
Number  
Menu Option  
Own Ph#  
Function  
1
Store and display your Nextel handsets  
telephone number. See Programming Your  
Own Phone Numberon page 24 and  
Displaying Your Phone Numberon page  
24.  
2
3
Own PvtID  
Display your Nextel handsets Private ID. See  
Displaying Your Private IDon page 58.  
Mail Display  
Turn on or off the New Mail message that is  
displayed with incoming Voice, Message, or  
Net Mail.  
4
Manual  
Lock:On/Off  
Lock your phone to prevent unauthorized use.  
You must enter a password to unlock it. Even  
with the manual lock on, you can reach  
emergency help by pressing and holding the  
9 key.  
5
6
Auto  
Automatically lock your phone each time it is  
powered off to prevent unauthorized use.  
Lock:On/Off  
Auto  
Answer:  
On/Off  
Turn on or off automatic answering of  
incoming phone calls after 1-4 rings.  
10  
11  
Last Call  
Timer  
Display the duration of the most recent phone  
call.  
Display  
Timer:  
On/Off  
Turn on or off automatic display of the Last  
Call Timer at the end of each phone call.  
12  
Reset Timer  
Total Timer  
Display cumulative airtime of all phone calls  
since the last time the timer was reset.  
13  
14  
Display cumulative airtime of all phone calls.  
1 Minute  
Beep:On/Off  
Automatically signal each minute of elapsed  
phone airtime with an audible beep.  
www.nextel.com  
86  
       
Programming Menus  
Option  
Number  
Menu Option  
Function  
15  
Delay Voice/  
Mail Alerts  
Delays Voice Mail and Message Mail Alerts  
so that you are not interrupted by the alert tone  
while on a call. You can choose to receive all  
alerts, delay all alerts, or receive message mail  
alerts only.  
16  
20  
21  
22  
23  
Selectable  
Backlight  
Timer  
Specify the duration of the Backlight Timer  
(10, 20, or 30 seconds).  
Phone/Prvt  
List  
Add phone and private numbers in one  
procedure. See Creating, Editing and Using  
Stored Listson page 15.  
Phone List  
Edit  
Edit or erase up to 100 frequently called  
phone numbers and associated names. See  
Editing Stored List Entrieson page 18.  
Prvt ID List  
Edit  
Edit or erase up to 100 Private ID numbers  
and associated names. See Editing Stored  
List Entrieson page 18.  
Talkgrp List  
Program  
Add, edit, or erase numbers and associated  
names for up to 10 pre-programmed  
talkgroups. See Naming a Talkgroupon  
page 62.  
24  
30  
Area List  
Program  
Add, edit, or erase numbers and associated  
names for up to 50 targeted areas.  
Ringer  
Volume  
Set the ringer volume using the volume  
control keys, or lower the volume to silence  
the ringer.  
31  
32  
Set Ring  
Style  
Select a distinct ring style for incoming phone  
calls.  
Mail Volume  
Set the volume of incoming pages, Voice  
Mail, and Net alert tones using the volume  
control keys. Or lower the volume to silence  
the mail alert tones.  
33  
34  
Earpiece  
Volume  
Set the default earpiece volume using the  
volume control keys.  
Keypad  
Volume  
Set the volume of the keypad tones using the  
volume control keys, or to silence the keypad  
tones.  
87  
   
Option  
Number  
Menu Option  
Function  
35  
36  
38  
Speaker  
Volume  
Temporarily adjust the Private/Group speaker  
volume for noisy environments.  
Spkr Vol Set  
Tone  
Turn the speaker volume set tones on or off.  
Silent Group:  
On/Off  
Silence all incoming Group Call alerts and  
voice activity. When set, your screen displays  
the message, Group-Silent. See Turning  
Group-Silent On/Offon page 63.  
40  
60  
Change  
Change your secret four-digit password from  
the initial setting 0000.  
Passcode  
Set Baud  
Rate  
Set the modem baud rate between the phone  
and the PC. See Nextel Online Dial-Up  
Service Users Guide.  
61  
Data Ring  
Volume  
Set the default data ringer volume using the  
volume control buttons. See Nextel Online  
Dial-Up Service Users Guide.  
62  
63  
Pgm Data#  
IP Address  
View your circuit data number. See Nextel  
Online Dial-Up Service Users Guide.  
View the Internet Protocol (IP) Address-1 for  
your browser, as programmed in your phone.  
If your phone is cabled to a computer, view IP  
Address-2, the stored IP address of your  
computer. Use the scroll keys to view either  
one.  
64  
65  
70  
Reset KBytes  
Tx/Rx  
View the number of Kilobytes sent and  
received for data.  
Lines per  
Screen  
For message mail, select 4 lines, 12 characters  
or 6 lines, 16 characters (default).  
Language  
Select one of four languages for your display  
text. The default is English. See Changing  
the Display Languageon page 83.  
www.nextel.com  
88  
Programming Menus  
Do not try to program menus 41 through 51 as  
you could permanently damage your phone.  
They are for Nextel Customer Care use only and  
should never be programmed by customers.  
Warning  
Option  
Number  
Menu Option  
Function  
41  
Feature Reset Returns all feature settings to their original  
defaults.  
42  
Master Clear  
Master Reset  
Performs Feature Reset and erases all  
stored lists.  
43  
44  
Resets the phones identification number.  
Change  
Service Key  
Changes or resets the fraud prevention  
service key.  
50  
51  
NAM  
Selects alternate Numeric Assignment  
Module (NAM).  
Network ID  
Edits the pre-programmed Network number  
list and select roaming options.  
89  
Ordering Information  
Nextel Business Networks allow you to communicate with individuals  
outside as well as inside your company. These Networks link Nextel  
customers in similar industries or geographies. So, if you need to reach  
a client, vendor, or contractor instantly, work smarter by joining the  
Nextel Business Networks. Call 1-888-NEXTEL2 (1-888-639-8352).  
Various accessories are available for use with your i500plus phone,  
including a Hands-Free Car Kit, Swivel Belt Clip, and Cigarette Lighter  
Adapter. To order accessories discussed in this guide, or for a brochure  
of additional accessories, call Nextel Nextday Accessories at 1-800-  
914-3240 or contact your Nextel Authorized Representative.  
Call Nextel Customer Care at 1-800-639-6111 or 611 from your  
i500plus phone to order any services discussed in this guide, including  
Nextel Online Services, Direct Connect, Additional Phone Services,  
Voice Mail, Paging Features and much more!  
SM  
For information on Direct Protect Insurance protection for your  
Nextel phone and more, call 1-888-352-9182 or contact your Nextel  
Authorized Representative.  
Visit us at www.nextel.com to learn more about Nextel products and  
services!  
www.nextel.com  
90  
           
Accessories  
Accessories  
Batteries  
NOTE: For best results, charge the batteries within the temperature  
range of 10°C to 40°C (50°F to 104°F). Prolonged charging is  
not recommended. See below for battery charging times.  
Charging the Battery  
To get the maximum use from the battery, charge it for at least 10 hours  
before you use it for the first time. See Table below for battery charging  
times. While your i500plus phone is attached to a charger you can leave  
the phone off, turn it on, or use it. For best charging results, leave it off.  
Attach the Charger to the i500plus phone via the Side Charging Jack,  
and plug the charger into an electrical outlet.  
Battery Charging Times  
Motorola Battery  
Charging Time to 90%:  
Description  
Chemistry  
Standard Travel  
Charger  
Rapid  
Charger  
Standard NiMH  
5 hours  
75 minutes  
Battery Operating Instructions  
Extreme temperatures will degrade battery performance. Do not  
store your battery where temperatures exceed 60°C (140°F) or fall  
below -20°C (4°F).  
The battery capacity will be degraded if stored for long periods  
while fully charged. If long term storage is required, store at half  
capacity.  
For optimal battery life, use a Motorola iDEN approved NiMH  
Charger with your Motorola IDEN NiMH battery. Other chargers  
may not fully charge your NiMH or may yield reduced number of  
charge cycles.  
91  
           
Travel Chargers  
Using a Travel Charger, you can charge a battery from an electrical  
outlet.  
You can use:  
The Standard Travel Charger  
The Rapid Travel Charger with U.S. adaptor plug  
Standard Travel Charger  
Rapid Travel Charger  
Using the Standard Travel Charger  
1
2
Insert the Standard Travel Chargers power supply plug into an  
electrical outlet (110V U.S.).  
Insert the Chargers DC plug into the Side Charging Jack on  
your i500plus phone.  
Using the Rapid Travel Charger (110V/220V/240V)  
1
2
3
Insert the wall plug adapter into the Rapid Travel Chargers  
power supply.  
Insert the Chargers power supply into an electrical outlet  
(110V/220V/240V International).  
Insert the DC plug into the Side Charging Jack of your i500plus  
phone. The power light (green LED) turns on when the Rapid  
Travel Charger is receiving power.  
www.nextel.com  
92  
   
Accessories  
Standard Travel Charger Operating Specifications  
Input voltage range: 110V - U.S.  
Operating temperature range: 0°C to +50°C.  
Rapid Travel Charger Operating Specifications  
Input voltage range: 110V/220V/240V - International.  
Operating temperature range: 0°C to +50°C.  
Cigarette Lighter Adapter  
The Cigarette Lighter Adapter enables in-vehicle communications by  
charging the NiMH battery and providing power to your i500plus  
phone.  
The power light (green LED) will light when the Cigarette Lighter  
Adapter is receiving power.  
Using the Cigarette Lighter Adapter  
To cigarette lighter  
receptacle  
To i500plus phone  
1
2
3
4
Insert the Cigarette Lighter Adapters DC plug into the Side  
Charging Jack of your i500plus phone.  
Push firmly until the plug rests securely in the accessory charger  
connector.  
Remove the vehicles cigarette lighter plug (if one exists) from  
the cigarette lighter receptacle.  
Plug the Cigarette Lighter Adapter into the cigarette lighter  
receptacle. The power light (green LED) will turn on.  
93  
   
It is recommended that you disconnect the  
Cigarette Lighter Adapter once you turn your car  
off to avoid draining the car battery.  
Warning  
Removing the Cigarette Lighter Adapter  
1
2
Unplug the Cigarette Lighter Adapter from the vehicles ciga-  
rette lighter receptacle.  
Gently pull the plug from the Side Charging Jack of your  
i500plus phone.  
Cigarette Lighter Adapter Operating Specifications  
Operating voltage range: 10.8 - 33.0 Vdc.  
Operating temperature range: -30°C to +60°C.  
Desktop Dual-Pocket Charger  
The Desktop Dual-Pocket Charger charges Motorola authorized  
batteries, as listed on Page 91, for the i500plus phone.  
NOTE: The Desktop Dual-Pocket Charger should only be powered by  
the included Rapid Power Supply. The Charger will flash both  
LEDs red if the Standard Travel charger is attached.  
Charging a Battery  
Rear pocket  
LED indicators  
Front pocket  
Pin connector  
Power supply cord receptacle  
(
DC jack)  
Data cable receptacle  
NOTE: Charging times may vary when performing data operations.  
www.nextel.com  
94  
   
Accessories  
1
2
Insert the power supplys DC jack plug into the DC jack recepta-  
cle on the back of the Charger.  
NOTE: Use only with the Motorola rapid charger included with  
your Desktop Charger package.  
Plug the power supply end of the power-supply cord into any  
standard AC outlet. The Charger performs a quick power-up  
self-test. The LED indicators will flash once to indicate a suc-  
cessful power-up.  
3
4
Attach a battery to your i500plus phone.  
Place the accessory and data cable connector on your i500plus  
phone into the pin connector located in the chargers front  
pocket.  
Adding and Removing a Battery from the Rear Pocket  
REMOVE  
2
INSERT  
1
1
1
2
Insert the Battery with the Motorola label facing forward and the  
(+) and (-) symbols pointing downward.  
To remove the Battery, pull it forward, then up and out of the  
Charger.  
NOTE: If a battery is in the rear pocket and the i500plus phone with a  
battery is inserted into the front pocket, the battery in the front  
pocket will charge to full capacity before the battery in the rear  
pocket is charged. The LED for the rear pocket flashes yellow,  
indicating that its battery is waiting to be charged. To remove  
the battery from the rear pocket, hold the base of the Charger  
and pull the battery forward then straight up.  
95  
Desktop Charger Status  
The Charger displays the batterys charge status. The indicator will  
show one of the following:  
solid red =1-30%; solid yellow =31-60%; flashing green =61-90%;  
solid green =91-100%.  
Desktop Charger Troubleshooting  
If the battery is not charging and there is:  
A flashing yellow indicator—  
If a battery is in the rear pocket, the rear pockets LED continues to  
flash yellow (indicating that the chargers pocket is in a Wait  
State) until the battery in the front pocket is more than 90%  
charged (front pockets LED is solid green). This is normal  
operation.  
To protect your batterys life expectancy, the Charger does not rapid  
charge a battery when its temperature is below 5oC (41oF) or above  
45oC (113oF).  
No LED indication—  
Check that the i500plus phone with battery, or a battery alone, is  
inserted correctly.  
Make sure that the power supply is plugged into an appropriate AC  
outlet and that the connector is properly seated.  
Rear pocket only: Remove the battery from the Charger. Use an  
ordinary pencil eraser to clean the three metal contacts on the  
battery and then place the battery in the Charger.  
If the LED indicator remains turned OFF, the battery may be  
defective and should be replaced.  
A flashing red indicator—  
Remove the battery from the Charger. Use an ordinary pencil eraser  
to clean the metal contacts on the battery and then place the battery  
into the Charger.  
If the LED indicator continues to flash red, the battery may be  
defective and should be replaced.  
If both LEDs flash red, this indicates that the incorrect power  
supply is plugged in.  
www.nextel.com  
96  
Accessories  
Audio Adapter  
The Audio Adapter connects an earpiece microphone or headset to your  
i500plus phone for privacy and hands-free operation.  
The Audio Adapter fits onto the bottom of the i500plus phone and  
provides a standard 2.5mm jack connection for an earpiece microphone  
or headset.  
Using the Audio Adapter  
Audio Adapter  
Connector  
Release  
Button  
Release  
Button  
2.5mm jack  
1
2
Hold the phone and the Audio Adapter facing you so that you  
see the Motorola logo on the adapter.  
Insert the Audio Adapters connector into the i500plus phone  
Accessory and Data Cable Connector. You will hear the connec-  
tor snap into place.  
Attaching/Detaching the Earpiece Microphone or Headset  
1
2
Insert the 2.5mm plug of the earpiece microphone or headset  
cord into the jack of the Audio Adapter.  
Pull on the plug, not the cord, to remove the earpiece micro-  
phone.  
NOTE: When the Audio Adapter and earpiece are connected, all  
audio, including tones, will be routed to the audio accessorys  
earpiece.  
97  
   
Removing the Audio Adapter  
1
2
Simultaneously press the release buttons located on each side of  
the Audio Adapter.  
Pull the Audio Adapter from the i500plus phone.  
Dash Mount Holder  
The Dash Mount Holder provides a convenient holder for your i500plus  
phone. The Dash Mount Holder can be installed either horizontally or  
vertically.  
Do not place the dash mount holder over the air  
bag or in the air bag deployment area. For more  
Warning  
information, see Safety and General  
Informationon page 108.  
Using the Dash Mount Holder  
1
Mount the Dash Mount Holder to the dash of your vehicle by  
securing the four self-tapping screws to the base of the Holder.  
Or, for a semi-permanent installation, use the included adhesive  
strip.  
2
Snap your phone securely into the holder.  
www.nextel.com  
98  
   
Accessories  
Swivel Belt Clip  
The Swivel Belt Clip provides a convenient means by which to carry  
your i500plus phone with you.  
Swivel Belt Clip  
Holder  
1
2
Attach the Swivel Belt Clip to your belt.  
Insert your i500plus phone into the belt clip holder and attach  
the holder to the Swivel Belt Clip.  
3
4
To remove your i500plus phone from the holder, push the holder  
tab inward while pulling the phone outward.  
To remove your i500plus phone and the holder from the Swivel  
Belt Clip, push down on the button on top of the Swivel Belt  
Clip and lift the phone out.  
Leather Carry Case  
The Leather Carry Case protects your i500plus phone while on the go.  
Its leather belt clip attaches easily to your belt or purse. The front of the  
Carry Case is a clear plastic cover which enables you to use your  
i500plus phone without removing it from its case.  
The Leather Carry Case accommodates most i500plus phone  
accessories, including Travel Chargers, audio accessories, vehicle  
accessories, and data accessories (See Nextel Online Dial-Up Service  
Users Guide.).  
99  
     
Hands-Free Car Kit  
The Hands-Free Car Kit is also a charger.  
Therefore, DO NOT operate this kit and the  
Cigarette Lighter Adapter at the same time.  
Warning  
The Hands-Free Car Kit enables in-vehicle communications by  
providing a built-in speaker, a power supply for the phones internal  
battery charger, hands-free visor microphone, Dash Mount Holder and  
power to the phone.  
An external Push-To-Talk (PTT) switch is also present. When the phone  
is turned off, the Hands-Free Car Kit charges the Standard battery in 75  
minutes to 90% capacity. Charging time will be longer if the phone is  
operational during charge time.  
Using the Hands-Free Car Kit  
Cigarette  
Lighter  
Receptacle  
Cigarette  
Lighter  
Adapter  
Remote  
PTT  
i
plus  
500  
500 plus  
Visor  
MENU  
00 plus  
Microphone  
Mode  
2
5
8
3 def  
6mno  
9wxyz  
1
abc  
jkl  
ghi  
4
pqrs  
7
tuv  
next  
Speaker  
0
Accessory  
Connector  
www.nextel.com  
100  
   
Accessories  
1
While holding the i500plus phone with its front toward you,  
insert the accessory connector (Motorola logo facing you) into  
the Accessory and Data Cable Connector until it clicks into  
place.  
2
3
Remove the vehicles cigarette lighter from the cigarette lighter  
receptacle.  
Plug the Hands-Free Car Kits cigarette lighter adapter into the  
cigarette lighter receptacle. The power light (green LED) will  
come on.  
4
Selecting the correct position for the hands-free Visor Micro-  
phone is vital for the performance of the hands-free circuitry. It  
is recommended that the microphone be mounted either on the  
sun visor directly above (and facing) the driver, or on the head-  
liner, just above (and facing) the driver.  
The visor microphone should NOT be located within 12  
inches of the speaker box.  
Warning  
It should never be mounted near the vehicles window,  
or in a spot where the road and ambient noise are  
substantially high.  
It should be mounted so that it does not come into  
contact with the airbag, or interfere with airbag  
deployment.  
5
6
Turn on your i500plus phone.  
Adjust the speaker volume using the volume control buttons on  
your i500plus phone.  
To remove the i500plus phone:  
Push the Motorola logo button on the accessory connector and  
remove the connector from the phone.  
NOTE: The i500plus phone should only be used with a Hands-Free  
Car Kit that has a gray button on the accessory connector. The  
use of any other hands-free car kit will result in an incompati-  
ble accessorymessage on the phones display.  
101  
Other Important Information  
Nextel Customer Care  
Relax! Nextel Customer Care is here to help. There are lots of features  
packed into your Nextel serviceand into your i500plus phone. But  
dont worry. If, after reading this guide, you still have questions about  
coverage, billing, Nextel Direct Connect or any other service or feature,  
call us.  
Domestic Customer Care Support: 1-800-639-6111 or dial 611  
from your Nextel phone.  
International Roaming Customer Care Support: 1-201-531-  
5202 (toll-free from your Nextel phone)  
Well be happy to give you help, explanations and anything else you  
need to enjoy your Nextel service as soon as possible!  
Before you call Nextel Customer Care for service or to resolve an issue,  
be sure to have your IMEI number and your Model number ready.  
These numbers are located on a sticker behind the battery on the back of  
your Nextel phone. Your IMEI number is a 15-digit number beginning  
with 000. The Model number is a 10-digit alpha-numeric code  
beginning with 831. Youll want to record these numbers, and keep  
them handy, so that you can replace the battery prior to making your  
call. Use the Quick Reference Card located on the back cover for easy  
reference.  
Understanding Status Messages  
You may receive status messages under certain conditions. Before  
contacting your carrier, note the message, numeric code, and the  
conditions under which it appeared. The following table lists and  
describes the status messages.  
Status Messages  
Message Description  
Number Not in  
Service  
The number that you entered is not valid.  
User Not Available  
The phone that you called is either busy, out-of-  
range, or turned off. Please try again later.  
User Not  
Authorized  
The party that you called has not purchased this  
service.  
Please Try Later  
This service is temporarily not available. Please try  
again later.  
103  
               
Status Messages  
Message Description  
User Busy in  
Private  
The phone that you called is busy in a Private call.  
User (Target) Busy  
in Data  
The phone that you called is busy using Nextel  
Online services.  
Service Restricted  
This service was restricted by your service provider  
or it was not purchased.  
Service Not  
Available  
This feature is not available on the current network.  
System Busy Try  
Later  
The system is experiencing heavy traffic. Please try  
again later.  
Status Messages  
Service Conflict  
Message Description  
This service cannot be enabled because an  
incompatible service has already been turned on.  
Please Try Again  
Self Check Error  
An error occurred. Note the error code and try again.  
A fault was detected with your Nextel phone. If this  
error recurs, note the error code and contact  
Customer Care.  
Self Check Fail  
An operational fault was detected with your phone.  
Note the numeric code, turn your Nextel phone off,  
and contact Customer Care.  
www.nextel.com  
104  
Nextel Terms and Conditions of Service  
Nextel Terms and Conditions of Service  
Terms and Conditions  
TERMS AND CONDITIONS OF SERVICE: Before calling the Nextel Customer Service  
Activation Number contained in these materials, you (Customer) must read and agree to  
the following terms and conditions of Nextel wireless telephone service (Service). By  
calling to activate service, Customer applies and subscribes for Services provided by  
Nextel (the Company) and confirms that Customer has read, understands, agrees to and  
accepts the terms and conditions stated herein. Customer understands that Company will  
rely upon the information provided by Customer including credit information, in making a  
decision to provide Services. Customer understands that Company may request and verify  
Customers bank references and perform a credit history check utilizing standard  
commercial credit reference services in connection with Companys review of the  
Customers credit worthiness. Customer understands that a security deposit or air time  
usage limit may be required.  
1. USE OF SERVICECustomer must comply with all FCC rules and regulations.  
Customer will not use the Service for any unlawful purpose. Customer will not use the  
Service in aircraft.  
2. CREDIT APPLICATIONThis Agreement shall be contingent upon Companys  
approval of Customers credit. Company may require Customer to update credit  
information from time to time. Customer warrants and represents that all credit  
information furnished is complete, accurate and true. If Company subsequently  
determines that any statements regarding Customers credit are false, incomplete or  
inaccurate, Company may declare Customer to be in default and may exercise any  
remedies it has under these Terms and Conditions of Service and at law or in equity.  
3. CUSTOMER RADIO EQUIPMENTCompany is not responsible for the installation,  
operation, quality of transmission or maintenance of the equipment. Company reserves the  
right to change or remove assigned codes and/or telephone numbers when such change is  
reasonably necessary in the conduct of its business. Customer does not have any  
proprietary interest in such codes or telephone numbers. Federal and state laws make it  
illegal for third parties to listen in on service, however complete privacy cannot be  
guaranteed.  
4. SECURITY DEPOSITSCompany has the right, in its sole discretion, to require  
Customer to make a deposit to guarantee payment of Service charges. Customer grants  
Company a security interest in such deposits, to secure the payment of all sums due  
thereunder as well as the performance of all other obligations Customer may have to the  
Company whether now existing or hereafter arising. Upon termination of Service,  
Company may apply the deposit against any outstanding Service charges of Customer or  
any other amount owed to Company. Company reserves the right to interrupt services if  
service appears to have excessive charges or any unusual calling patterns are observed on  
Customers account. Such interruption may be done to protect Customer or Company as  
the Company determines in its sole discretion.  
5. RATES, CHARGES AND PAYMENTSCompany shall issue invoices for Service on  
a monthly basis which are due and payable upon receipt. Monthly Access Charges shall be  
invoiced in advance. Airtime and long-distance charges shall be invoiced in arrears.  
Customer is responsible to pay Company on a timely basis, for charges for Service  
payments as set forth on the Companys then-current rate plans, and any modifications  
thereto. Customer acknowledges that chargeable time for telephone calls originated by a  
unit begins when a connection is established with Company facilities. Customer accepts  
responsibility for Airtime charges from invoicing telephone calls to its mobile unit from  
the time that Customer responds to the call. If Customer disputes any Service charges,  
105  
   
Customer must pay entire amount set forth in the invoice by the due date and submit a  
written explanation within forty-five (45) days from the date on the invoice. If Company  
determines that an error was made on Customers invoice, Company shall credit  
Customers account in the amount of the error. If Customer does not pay the amount in  
dispute, Company may exercise any remedies it may have for non-payment of Service  
charges. Company reserves the right to modify any and all elements of the Service charges  
at any time. Payments which are not received within thirty (30) days from the day of the  
invoice shall be subject to late payment charges. If Customer does not make payments,  
such failure shall be a default and Company shall be entitled to exercise any remedies it  
may have under these Terms and Conditions of Service or at law or in equity.  
6. NONPAYMENT/BREACHA late payment charge of 1.5% (or the maximum interest  
rate permitted by law) per month, may be applied to Customers account if monthly  
invoices are not paid by the due date. The later payment charge is applied to the total  
unpaid balance due and outstanding. The late payment charge is for costs related to the  
non-timely payment and shall be deemed an interest payment. A charge of $25.00 will be  
made by Company for any check or negotiable instrument tendered by Customer and  
returned unpaid by a financial institution for any reason. Company may demand payment  
by money order, cashiers check or similarly secure form of payment, at Companys  
discretion. If Company obtains the service of a collection or repossession agency or an  
attorney to assist the Company in remedying Customers breach of any payment  
obligations, Customer shall be liable for this expense. Customer understands that in the  
event of nonpayment of charges or any other breach of these Terms and Conditions of  
Service in addition to any other remedies the Company may have, Company may  
temporarily or permanently terminate Service to Customer. If Company disconnects the  
Service, Customer shall be liable to pay a re-connect charge of $25.00 per unit, in addition  
to the outstanding Service charges before the Company will reactivate Service. Company  
reserves the right to modify the terms of service as a precondition to reactivating service.  
7. TAXESCustomer is responsible for all federal, state and local taxes for fees which  
are computed in accordance with the appropriate tax laws for Services.  
8. LIMITATION AND CONDITION OF LIABILITY/INDEMNITYThe Companys  
sole liability for Service disruption, whether caused by the negligence of the Company or  
otherwise, is limited to a credit allowance not exceeding an amount equal to the  
proportionate charge to the Customer for the period of Service disruption. In no event is  
the company or lessor liable for actual consequential or special damages caused by its  
negligence or otherwise nor for economic loss, personal injuries or property damages  
sustained by customer or any third parties. Customer agrees to indemnify, defend and hold  
Company harmless from any Customer violations of FCC rules and regulations or  
Customer violation of any statutes, ordinances or laws of any local, state or federal public  
authority.  
9. NOTICE REGARDING USE OF SERVICE FOR 911 OR OTHER EMERGENCY  
CALLSThe Service provider hereunder does not interact with 911 and other emergency  
services in the same manner as land line telephone service. Depending on the  
circumstances of a particular call, the Service provided hereunder may not be able to  
identify your location to emergency services and may not always be connected to the  
appropriate emergency services provider. Customer agrees to hold company harmless  
against any and all claims, demands, actions or causes of action (including all actions by  
third parties) arising out of the use or attempted use of the companys service to access  
911 or other emergency services.  
www.nextel.com  
106  
Nextel Terms and Conditions of Service  
10. NO WARRANTY (SERVICE)Company makes no warranties, express or implied,  
including without limitation, any implied warranty of merchantability or fitness for a  
particular purpose to customer in connection with its use of the service. In no event shall  
company be liable for incidental or consequential damages to the full extent the same may  
be disclaimed by law. Customer acknowledges that service interruptions will occur from  
time to time and agrees to hold company harmless for all such interruptions.  
11. NO WARRANTY (EQUIPMENT)Company makes no warranties or  
representations of any kind, statutory, expressed or implied, to customer or any other  
purchaser of equipment activated on the service. Without limiting the foregoing, company  
specifically makes no express or implied warranties of merchantability or fitness for a  
particular purpose. Customer hereby waives all other warranties, guarantees, conditions or  
liabilities, express or implied, arising by law or otherwise. In no event shall company be  
liable for consequential, special or incidental damages, whether or not occasioned by  
company negligence and including, without limitation, liability for any loss or damage  
resulting from the interruption or failure in the operation of any equipment activated on  
the service. There are no warranties which extend beyond the description contained  
herein. Customer assumes the entire risk as to the quality and performance of the  
equipment. If the equipment proves defective, the costs of all necessary servicing and  
repair will be borne by the customer.  
12. NEXTEL BUSINESS NETWORKSThere is no group call available on the Nextel  
Business Networks. There is no pooling of Nextel Direct Connect minutes between  
companies on the Nextel business networks. It is possible that participants on the Nextel  
Business Network could determine the private identification numbers of customers units  
and be able to private call those units. It is also possible that users of customer units could  
determine the private identification numbers of other Nextel Business Network  
participants and private call them.  
© 2000 Nextel Communications, Inc. All rights reserved. Nextel, the Nextel logo, Nextel  
Worldwide, Nextel Direct Connect, and Nextel Business Networks are trademarks and/or  
service marks of Nextel Communications, Inc.  
, Motorola, i500plus phone, VibraCall, and Call Alert, are trademarks; and iDEN and  
Turbo Dial are registered trademarks of Motorola, Inc.  
® Reg. U.S. Pat. & Tm. Off.  
107  
Safety and General Information  
IMPORTANT INFORMATION ON SAFE AND EFFICIENT  
OPERATION.  
READ THIS INFORMATION BEFORE USING YOUR  
INTEGRATED MULTI-SERVICE PORTABLE RADIO.  
For the safe and efficient operation of your radio, observe these guidelines:  
Your radio product contains a transmitter and a receiver. When it is ON, it receives and  
transmits radio frequency (RF) energy. The radio operates in the frequency range of 806  
MHz to 870 MHz and employs digital modulation techniques. When you communicate  
with your radio product, the system handling your call controls the power level at which  
your radio product transmits. The output power level typically may vary over a range from  
0.00024 watts to 0.6 watts.  
Exposure To Radio Frequency Energy  
Your Motorola Radio Product is designed to comply with the following national and  
international standards and guidelines regarding exposure of human beings to radio  
frequency electromagnetic energy:  
United States Federal Communications Commission, Code of Federal Regulations; 47  
CFR part 2 sub-part J  
American National Standards Institute (ANSI) IEEE. C95. 1-1992  
National Council on Radiation Protection and Measurements (NCRP). Report 86  
International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998  
National Radiological Protection Board of the United Kingdom,  
GS 11, 1988  
Verband Deutscher Elektrotechniker (VDE) DIN-0848  
Department of Health and Welfare Canada. Safety Code 6  
To assure optimal radio product performance and make sure human exposure to radio  
frequency electromagnetic energy is within the guidelines set forth in the above standards,  
always adhere to the following procedures:  
When placing or receiving a phone call, or using the group and private call functions with  
a Group/Private Speaker OFF (muted speaker icon visible in the display), hold your radio  
product as you would a telephone. Speak directly into the microphone and position the  
antenna up and over your shoulder.  
When using your radio product as a traditional two-way radio  
while making group or private calls with the Group/Private  
Speaker ON (no speaker icon visible in the display), hold the radio  
product in a vertical position with the microphone one to two  
inches (2.5 to 5 cm) away from the lips.  
For body-worn operation, with or without an earpiece or any other  
accessory, the antenna should be kept at least one inch (2.5 cm)  
from the body when transmitting. A Motorola plastic carry holder  
with a belt clip and a leather carry case are available as accessories to this radio product  
for body-worn use.  
When using any data feature of the radio product, with or without an accessory cable,  
position the antenna of the radio product at least one inch (2.5 cm) from the body.  
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108  
   
Safety and General Information  
DO NOT hold the antenna when the radio is IN USE. Holding the antenna affects call  
quality and may cause the radio product to operate at a higher power level than needed.  
Interference to Medical and Personal Electronic Devices  
Most electronic equipment is shielded from RF energy. However, certain equipment may  
not be shielded against the RF signals from your radio product.  
Pacemakers  
The Health Industry Manufacturers Association recommends that a minimum separation  
of 6 inches (15 cm) be maintained between a handheld wireless phone and a pacemaker to  
avoid potential interference with the pacemaker. These recommendations are consistent  
with the independent research by and recommendations of Wireless Technology  
Research.  
Persons with pacemakers should:  
ALWAYS keep the radio product more than six inches from the pacemaker when the  
radio product is turned ON.  
Not carry the radio product in a breast pocket.  
Use the ear opposite the pacemaker to minimize the potential for interference.  
Turn the radio product OFF immediately if you have any reason to suspect that  
interference is taking place.  
Hearing Aids  
Some radio products may interfere with some hearing aids. In the event of such  
interference, you may want to consult your hearing aid manufacturer to discuss  
alternatives.  
Other Medical Devices  
If you use any other personal medical device, consult the manufacturer of your device to  
determine if it is adequately shielded from external RF energy. Your physician may be  
able to assist you in obtaining this information.  
Turn your radio product OFF in health care facilities when any regulations posted in these  
areas instruct you to do so. Hospitals or health care facilities may be using equipment that  
could be sensitive to external RF energy.  
Interference to Other Electronic Devices  
RF energy may affect improperly installed or inadequately shielded electronic  
operating and entertainment systems in motor vehicles. Check with the manufacturer  
or representative to determine if these systems are adequately shielded from external  
RF energy. Also check with the manufacturer of any equipment that has been added to  
the vehicle.  
Turn your radio product OFF before boarding any aircraft to prevent possible  
interference to aircraft systems. Regulations of the United States Federal  
Communications Commission prohibit use when the plane is airborne. The United  
States Department of Transportation regulations require you have permission from a  
crew member to use your radio product while the plane is on the ground.  
109  
Safety and General  
Use While Driving  
Check the laws and regulations on the use of wireless telephones in the area where you  
drive. Always obey them.  
When using the radio product while driving, please:  
Give full attention to driving and to the road  
Use hands-free operation, if available  
Pull off the road and park before making or answering a call if driving conditions so  
require.  
Operational Warnings  
Potentially Explosive Atmospheres  
Warning  
Turn off your radio product when you are in any area with a  
potentially explosive atmosphere, unless it is a radio product type especially  
qualified for use in such areas (for example, Factory Mutual Approved). Sparks  
in a potentially explosive atmosphere can cause an explosion or fire resulting  
in bodily injury, or even death.  
NOTE: The areas with potentially explosive atmospheres referred to  
above include fueling areas such as: below decks on boats; fuel  
or chemical transfer or storage facilities; areas where the air con-  
tains chemicals or particles such as grain, dust or metal pow-  
ders; and any other area where you would normally be advised to  
turn off your vehicle engine. Areas with potentially explosive  
atmospheres are often, but not always posted.  
Batteries  
Do not replace or charge batteries in a potentially explosive atmosphere.  
Contact sparking may occur while installing or removing batteries and cause  
an explosion.  
Blasting Caps and Areas  
To avoid possible interference with blasting operations, turn off your radio  
product when you are near electrical blasting caps, in a blasting area, or in  
areas posted: Turn off two-way radio. Obey all signs and instructions.  
For Vehicles Equipped with an Air Bag  
Do NOT place objects, including both installed and portable wireless  
equipment, in the area over the air bag or in the air bag deployment area. An  
air bag inflates with great force. If in-vehicle wireless equipment is improperly  
installed and the air bag inflates, serious injury could result.  
www.nextel.com  
110  
 
Safety and General Information  
Operational Cautions  
Damaged Antennas  
Caution  
Do not use any portable radio product that has a damaged  
antenna. If a damaged antenna comes into contact with your skin, a minor  
burn can result.  
Batteries  
All batteries can cause property damage and/or bodily injury such as burns if  
a conductive material such as jewelry, keys, or beaded chains touch exposed  
terminals. The conductive material may complete an electrical circuit (short  
circuit) and become quite hot. Exercise care in handling any charged battery,  
particularly when placing it inside a pocket, purse, or other container with  
metal objects.  
Cleaning and Drying Considerations  
Using a leather carry case may help protect the surfaces and help prevent liquids (e.g.,  
rain) from entering into the interior of the radio product. This product is not water proof,  
and exposing the unit to liquids may result in permanent damage to the unit.  
If you radio product interior gets wet, then do not try to accelerate drying with the use of  
an oven or a dryer as this will damage the radio product and void the warranty. Instead, do  
the following:  
1. Immediately power off the radio product.  
2. Remove Battery from radio product.  
3. Shake excess liquid from phone.  
4. Place phone and battery in an area that is at room temperature and has good air flow.  
5. Let phone and battery dry for 72 hours before reconnecting the battery and/or powering  
on the phone.  
If the phone does not work after following the steps listed above, contact your dealer for  
servicing information.  
Clean the external surfaces of the radio product with a damp cloth, using a mild solution of  
dishwashing detergent and water. Some household cleaners may contain chemicals that  
could seriously damage the radio product. Avoid the use of any petroleum-based solvent  
cleaners. Also, avoid applying liquids directly on the radio product.  
Antenna Considerations  
Use only the supplied or an approved antenna. Unauthorized antennas, modifications, or  
attachments could impair call quality, damage the radio product, or result in violation of  
local agency regulations.  
111  
   
Accessory Safety Information  
IMPORTANT: SAVE THESE ACCESSORY SAFETY INSTRUCTIONS  
Before using any battery or battery charger, read all the instructions for and cautionary  
markings on (1) the battery, (2) the battery charger, which may include a separate  
wall-mounted power supply or transformer, and (3) the radio product using the  
battery.  
Do not expose any battery charger to water, rain, or snow as they are designed for  
indoor or in-vehicle use only.  
To reduce the risk of injury, charge only the rechargeable  
batteries listed in the Accessories section of this manual.  
Other types of batteries may burst, causing personal injury  
and damage.  
Warning  
To reduce the risk of damage to the cord or plug, pull by the plug rather than the cord  
when you disconnect the battery charger from the power source outlet.  
Do not operate any battery charger with a damaged cord or plug - replace them  
immediately.  
Battery chargers may become warm during operation, but not hot. If it becomes hot to  
the touch, unplug it from the power outlet immediately and discontinue its use.  
Use of a non-recommended attachment to a battery charger may result in a risk of fire,  
electric shock, or injury to persons.  
Make sure the battery charger power cord is located so that it will not be stepped on,  
tripped over, or subjected to damage or stress.  
An extension cord should not be used with any battery charger unless absolutely  
necessary. Use of an improper extension cord could result in a risk of fire and electric  
shock. If an extension cord must be used, make sure that:  
The pins on the plug of the extension cord are the same number, size, and shape  
as those on the plug of the charger.  
The extension cord is properly wired and in good electrical condition.  
The cord size is 18AWG for lengths up to 100 feet and 16AWG for lengths up to  
150 feet.  
Do not operate any battery charger if it has received a sharp blow, has been dropped,  
or has been damaged in any way; take it to a qualified service technician.  
Do not disassemble a battery charger; take it to a qualified service technician when  
service or repair is required. Incorrect reassembly may result in a risk of electric shock  
or fire.  
Maximum ambient temperature around the power supply or transformer of any battery  
charger should not exceed 40°C (104°F).  
The output power from the power supply or transformer must not exceed the rating  
given on the Desktop Dual-Pocket Charger.  
The disconnection from the line voltage is made by unplugging the power supply from  
the AC receptacle.  
To reduce risk of electric shock, unplug any battery charger from the outlet before  
attempting any maintenance or cleaning.  
For optimum charging performance, turn off the radio product while charging it in any  
battery charger.  
www.nextel.com  
112  
   
Warranty Information  
Warranty Information  
NOTE: This Warranty applies within the fifty (50) united states and the  
District of Columbia  
Limited Warranty  
Motorola Communication Products  
I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:  
MOTOROLA, INC. (MOTOROLA) warrants the MOTOROLA manufactured iDEN  
Communication Products listed below (Product) against defects in material and  
workmanship under normal use and service for a period of time from the date of purchase  
as scheduled below:  
iDEN Subscriber Digital Mobile and  
Portable Units  
One (1) Year  
One (1) Year  
Product Accessories  
Rechargeable Batteries will be replaced during the applicable warranty period if:  
the battery capacity falls below 80% of rated capacity, or  
the battery develops leakage.  
MOTOROLA, at its option, will at no charge either repair the Product (with new or  
reconditioned parts), replace it (with a new or reconditioned Product), or refund the  
purchase price of the Product during the warranty period provided it is returned in  
accordance with the terms of this warranty. Replaced parts or boards are warranted for the  
balance of the original applicable warranty period. All replaced parts of Product shall  
become the property of MOTOROLA.  
This express limited warranty is extended by MOTOROLA to the original end user  
purchaser only and is not assignable or transferable to any other party. This is the  
complete warranty for the Product manufactured by MOTOROLA. MOTOROLA  
assumes no obligations or liability for additions or modifications to this warranty unless  
made in writing and signed by an officer of MOTOROLA. Unless made in a separate  
agreement between MOTOROLA and the original end user purchaser, MOTOROLA does  
not warrant the installation, maintenance or service of the Product.  
MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished  
by MOTOROLA which is attached to or used in connection with the Product, or for  
operation of the Product with any ancillary equipment, and all such equipment if expressly  
excluded from this warranty. Because each system which may use the Product is unique,  
MOTOROLA disclaims liability for range, coverage, or operation of the system as a  
whole under this warranty.  
113  
   
II. GENERAL PROVISIONS:  
This warranty sets forth the full extent of MOTOROLAS responsibilities regarding the  
Product, Repair, replacement or refund of the purchase price, at MOTOROLAS options,  
is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER  
EXPRESS WARRANTIES. IMPLIED WARRANTIES, INLCUDING WITHOUT  
LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS  
FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS  
LIMITED WARRANTY. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR  
DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY  
LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST  
PROFITS OR SAVINGS OR OTHER INCIDENTAL, SPECIAL OR  
CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO  
USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY  
LAW.  
III. STATE LAW RIGHTS:  
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF  
INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATION ON HOW  
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR  
EXCLUSIONS MAY NOT APPLY.  
This warranty gives specific legal rights, and there may be other rights which may vary  
from state to state.  
IV. HOW TO GET WARRANTY SERVICE:  
You must provide proof of purchase (bearing the date of purchase and Product item serial  
number) in order to receive warranty service and, also, deliver or send the Product item,  
transportation and insurance prepaid, to an authorized warranty service location. Warranty  
service will be provided by MOTOROLA through one of its authorized warranty service  
locations. If you first contact the company which sold you the Product (e.g., dealer or  
communication service provider), it can facilitate your obtaining warranty service. You  
can also call MOTOROLA at 1-800-453-0920 for warranty service location information.  
V. WHAT THIS WARRANTY DOES NOT COVER:  
a.  
Defects or damage resulting from use of the Product in other than its normal and  
customary manner.  
b.  
c.  
Defects or damage from misuse, accident, water, or neglect.  
Defects or damage from improper testing, operation, maintenance, installation,  
alteration, modification, or adjustment.  
d.  
e.  
Breakage or damage to antennas unless caused directly by defects in material  
workmanship.  
A Product subjected to unauthorized Product modifications, disassemblies or repairs  
(including, without limitation, the addition to the Product of non-MOTOROLA  
supplied equipment) which adversely affect performance of the Product or interfere  
with MOTOROLAS normal warranty inspection and testing of the Product to verify  
any warranty claim.  
f.  
Product which has had the serial number removed or made illegible.  
Rechargeable batteries if:  
g.  
1. Any of the seals on the battery enclosure of cells are broken or show evidence of  
tampering.  
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114  
Warranty Information  
2. The damage or defect is caused by charging or using the battery in equipment or  
service other than the Product for which it is specified.  
h.  
i.  
Freight costs to the repair depot.  
A Product which, due to illegal or unauthorized alteration of the software/firmware  
in the Product, does not function in accordance with MOTOROLAS published  
specifications or the FCC type acceptance labeling in effect for the Product at the  
time the Product was initially distributed from MOTOROLA.  
j.  
Scratches or other cosmetic damage to Product surfaces that does not affect the  
operation of the Product.  
k.  
Normal and customary wear and tear.  
VI. PATENT AND SOFTWARE PROVISIONS:  
MOTOROLA will defend, at its own expense, any suit brought against the end user  
purchaser to the extent that it is based on a claim that the Product or parts infringe a United  
States patent, and Motorola will pay those costs and damages finally awarded against the  
end user purchaser in any such suit which are attributable to any such claim, but such  
defense and payments are conditioned on the following:  
a.  
b.  
c.  
That MOTOROLA will be notified promptly in writing by such purchaser of any  
notice of such claim;  
That MOTOROLA will have sole control of the defense of such suit and all  
negotiations for its settlement or compromise; and  
Should the Product or parts become, or in MOTOROLAS opinion be likely to  
become, the subject of a claim of infringement of a United States patent, that such  
purchaser will permit MOTOROLA, at its option and expense, either to procure for  
such purchaser the right to continue using the Product or parts or to replace or  
modify the same so that it becomes non-infringing or to grant such purchaser a credit  
for the Product or parts as depreciated and accept its return. The depreciation will be  
an equal amount per year over the lifetime of the Product or parts as established by  
MOTOROLA.  
MOTOROLA will have no liability with respect to any claim of patent infringement  
which is based upon the combination of the Product or parts furnished hereunder with  
software, apparatus or devices not furnished by MOTOROLA, nor will MOTOROLA  
have any liability for the use of ancillary equipment or software not furnished by  
MOTOROLA which is attached to or used in connection with the Product or any parts  
thereof.  
Laws in the United States and other countries preserve for MOTOROLA certain exclusive  
rights for copyrighted MOTOROLA software, such as the exclusive rights to reproduce in  
copies and distribute copies of such MOTOROLA software. MOTOROLA software may  
be used in only the Product in which the software was originally embodied and such  
software in such Product may not be replaced, copied, distributed, modified in any way, or  
used to produce any derivative thereof. No other use including, without limitation,  
alteration, modification, reproduction, distribution, or reverse engineering of such  
MOTOROLA software or exercise or rights in such MOTOROLA software is permitted.  
No license is granted by implication, estoppel or otherwise under MOTOROLA patent  
rights or copyrights.  
115  
Limited Warranty  
NOTE: This Warranty applies in Singapore and the  
Philippines.  
Motorola Communication Products  
I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:  
MOTOROLA warrants the MOTOROLA manufactured iDEN Communication Products  
listed below (Product) against defects in material and workmanship under normal use  
and service for a period of time from the date of purchase as scheduled below:  
iDEN Subscriber Digital Mobile and  
Portable Units  
One (1) Year  
One (1) Year  
Product Accessories (manufactured  
by or under license from  
MOTOROLA)  
Rechargeable Batteries will be replaced during the applicable warranty period if:  
the battery capacity falls below 80% of rated capacity, or  
the battery develops leakage.  
MOTOROLA, at its option, will at no charge either repair the Product (with new or  
reconditioned parts), replace it (with a new or reconditioned Product), or refund the  
purchase price of the Product during the warranty period provided it is returned in  
accordance with the terms of this warranty. Replaced parts or boards are warranted for the  
balance of the original applicable warranty period. All replaced parts of Product shall  
become the property of MOTOROLA.  
This express limited warranty is extended by MOTOROLA to the original end user  
purchaser only and is not assignable or transferable to any other party. This is the  
complete warranty for the Product manufactured by MOTOROLA. MOTOROLA  
assumes no obligations or liability for additions or modifications to this warranty unless  
made in writing and signed by an officer of MOTOROLA. Unless made in a separate  
agreement between MOTOROLA and the original end user purchaser, MOTOROLA does  
not warrant the installation, maintenance or service of the Product.  
MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished  
by MOTOROLA which is attached to or used in connection with the Product, or for  
operation of the Product with any ancillary equipment, and all such equipment if expressly  
excluded from this warranty. Because each system which may use the Product is unique,  
MOTOROLA disclaims liability for range, coverage, or operation of the system as a  
whole under this warranty.  
www.nextel.com  
116  
Warranty Information  
II. GENERAL PROVISIONS:  
This warranty sets forth the full extent of MOTOROLAS responsibilities regarding the  
Product, Repair, replacement or refund of the purchase price, at MOTOROLAS options,  
is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER  
EXPRESS WARRANTIES. IMPLIED WARRANTIES, INLCUDING WITHOUT  
LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS  
FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS  
LIMITED WARRANTY TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY  
LAW. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR DAMAGES IN  
EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE,  
LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR  
SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES  
ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT, TO THE  
FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW.  
III. HOW TO GET WARRANTY SERVICE:  
You must provide proof of purchase (bearing the date of purchase and Product item serial  
number) in order to receive warranty service and, also, deliver or send the Product item,  
transportation and insurance prepaid, to an authorized warranty service location. Warranty  
service will be provided by MOTOROLA through one of its authorized warranty service  
locations. If you first contact the company which sold you the Product (e.g., dealer or  
communication service provider), it can facilitate your obtaining warranty service.  
IV. WHAT THIS WARRANTY DOES NOT COVER:  
a.  
Defects or damage resulting from use of the Product in other than its normal and  
customary manner.  
b.  
c.  
Defects or damage from misuse, accident, water, or neglect.  
Defects or damage from improper testing, operation, maintenance, installation,  
alteration, modification, or adjustment.  
d.  
e.  
Breakage or damage to antennas unless caused directly by defects in material  
workmanship.  
A Product subjected to unauthorized Product modifications, disassemblies or repairs  
(including, without limitation, the addition to the Product of non-MOTOROLA  
supplied equipment).  
f.  
Product which has had the serial number removed or made illegible.  
Rechargeable batteries if:  
g.  
1. Any of the seals on the battery enclosure of cells are broken or show evidence of  
tampering.  
2. The damage or defect is caused by charging or using the battery in equipment or  
service other than the Product for which it is specified.  
h.  
i.  
Freight costs to the repair depot.  
A Product which, due to illegal or unauthorized alteration of the software/firmware  
in the Product, does not function in accordance with MOTOROLAS published  
specifications or the local type acceptance labeling in effect for the Product at the  
time the Product was initially distributed from MOTOROLA.  
j.  
Scratches or other cosmetic damage to Product surfaces that does not affect the  
operation of the Product.  
k.  
Normal and customary wear and tear.  
117  
l.  
Exclusion for defects or damage arising from use of the products in connection with  
non-MOTOROLA equipment.  
V. PATENT AND SOFTWARE PROVISIONS:  
MOTOROLA will defend, at its own expense, any suit brought against the end user  
purchaser to the extent that it is based on a claim that the Product or parts infringe a patent,  
and Motorola will pay those costs and damages finally awarded against the end user  
purchaser in any such suit which are attributable to any such claim, but such defense and  
payments are conditioned on the following:  
a.  
b.  
c.  
That MOTOROLA will be notified promptly in writing by such purchaser of any  
notice of such claim;  
That MOTOROLA will have sole control of the defense of such suit and all  
negotiations for its settlement or compromise; and  
Should the Product or parts become, or in MOTOROLAS opinion be likely to  
become, the subject of a claim of infringement of a patent, that such purchaser will  
permit MOTOROLA, at its option and expense, either to procure for such purchaser  
the right to continue using the Product or parts or to replace or modify the same so  
that it becomes non-infringing or to grant such purchaser a credit for the Product or  
parts as depreciated and accept its return. The depreciation will be an equal amount  
per year over the lifetime of the Product or parts as established by MOTOROLA.  
MOTOROLA will have no liability with respect to any claim of patent infringement  
which is based upon the combination of the Product or parts furnished hereunder with  
software, apparatus or devices not furnished by MOTOROLA, nor will MOTOROLA  
have any liability for the use of ancillary equipment or software not furnished by  
MOTOROLA which is attached to or sued in connection with the Product or any parts  
thereof. In no event shall MOTOROLA be liable for any incidental, special or  
consequential damages arising from any claim of patent infringement or alleged  
infringement.  
Laws in the United States and other countries preserve for MOTOROLA certain exclusive  
rights for copyrighted MOTOROLA software, such as the exclusive rights to reproduce in  
copies and distribute copies of such MOTOROLA software. MOTOROLA software may  
be used in only the Product in which the software was originally embodied and such  
software in such Product may not be replaced, copied, distributed, modified in any way, or  
used to produce any derivative thereof. No other use including, without limitation,  
alteration, modification, reproduction, distribution, or reverse engineering of such  
MOTOROLA software or exercise or rights in such MOTOROLA software is permitted.  
No license is granted by implication, estoppel or otherwise under MOTOROLA patent  
rights or copyrights.  
www.nextel.com  
118  
Patent and Trademark Information  
Patent and Trademark Information  
This product is protected under one or more of the following patents:  
4817157, 4896361, 4857928, 5041793, 5060294, 5066923, 5134718, 5140156, 5239963,  
5257411, 5287387, 5265219, 5289504, 5316168, 5317247, 5338396, 5389927, 5406588,  
5424921, 5457376, 5460906, 5551063, 5557079, 5596487, 5615412, 5638403, 5559468,  
5469465, 5170413, 5140615, 5519730, 5241544, 5584059, 5574992, 5396656, 5487091,  
5533004, 5299199, 5343499, 5369501, 5509031, 5515379, 5528723, 5598417, 5066923,  
5241650, 5278833, 5359696, 5548631, 5410632, 5440582, 5457735, 5457818, 5471670,  
5477550, 5481537, 5566181, 5229767, 5208804, 5295140, 5381449, 5440590, 5467398,  
5490230, 5620242, 5623523, 5655913, 5715240, 5771440, 5854578, 5675281  
Additional patents are pending.  
© 2000 Nextel Communications, Inc. All rights reserved. Nextel, the Nextel logo, Nextel  
Worldwide, Nextel Direct Connect, Nextel Business Networks, Nextel Online and How  
Business Gets Done are trademarks and/or service marks of Nextel Communications, Inc.  
www.nextel.com.  
, Motorola, iDEN, Call Alert, i500plus phone, Turbo Dial, VibraCall, and Message  
Mail are trademarks or registered trademarks of Motorola, Inc.  
® Reg. U.S. Pat. & Tm. Off.  
© Copyright 2000, Motorola, Inc. All rights reserved.  
Microsoft, Microsoft Internet Explorer, MSN, MSN Mobile, MSN Hotmail, MSNBC,  
Expedia.com, Sidewalk.com, and MoneyCentral are registered trademarks of Microsoft  
Corporation.  
Netscape Navigator is a registered trademark of Netscape Communications Corporation.  
T9 is a trademark of Tegic Communications.  
T9® Text Input Patent and Trademark Information  
This product is covered by U.S. Pat. 5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554  
and other patents pending.  
All other trademarks mentioned in this manual are trademarks of their respective  
companies.  
119  
   
Index  
A
Detaching the Battery 6  
Dialing 24, 27  
Direct Dial 24  
Display Icons 11  
Displaying the Callers Name 50  
Displaying Your Phone Number 24  
Displaying Your Private ID 58  
Accessing New Pages 52  
Accessories 91  
Accessory Safety Information 112  
Activating Your Greeting Schedule 40  
Activating Your i700plus Phone 8  
Additional Phone Services 47  
Alerts 30, 60  
Attaching the Battery 6  
Audio Adapter 97  
Automatic Redial 25  
E
Editing Stored List Entries 18  
Forwarding 44  
B
Backlight Timer 83, 87  
Batteries 5  
Battery Charging Status 7  
Battery Strength Indicator Icon 11  
Business Networks 57  
Enabling/Disabling Pager Notification  
46  
C
Ending a Call 27  
Call Alert Queuing 61  
Call Forward Indicator 11  
Call Forwarding 49  
Entering the Private ID 58  
Erasing List Entries 19  
Call Hold 48  
Call Waiting 47  
Caller ID 50  
Change the Case of the Letter 16  
Changing the Display Language 83  
Changing Your Password 34  
Charge Strength 7  
Charging the Battery 6, 91  
Choosing Order to Play Unheard  
Messages 34  
Forwarding  
modify type 44  
Getting Started 5  
Greetings 39  
Group Calls 61  
Group Lists 37, 41  
Group Mode 12, 14  
Cigarette Lighter Adapter 93  
coverage areas 8  
Create/Modify Message Forwarding  
Number 43  
Creating Group Lists 41  
Customer Care 90, 103  
Customizing the i700plus Phone 83  
Customizing Your Voice Mail Setup 34  
H
Hands-Free Car Kit 100  
How to Use This Users Guide 2  
I
iDEN Organizer 22  
IMEI number 103  
Immediate Forwarding 43  
International Calls 26  
International Phone Numbers 27  
D
Dash Mount Holder 98  
Delay Alerts 30, 87  
Delayed Forwarding of Messages 43  
121  
 
K
L
P
Keypad Lock 9  
Pages  
Accessing 53  
Limiting Notification to Specific Times  
46  
Email 55  
Numeric 51, 55  
Web 55  
Listening Options 32  
Quick Reference List 32  
M
Password 29  
Mailbox Numbers 37  
Making Calls From the Stored List 25  
Making Phone Calls 24  
Menu Options 12  
Menus 12  
Message  
Pause Digit Entry 17  
Per-Call Blocking 50  
Per-Line Blocking 50  
Phone Calls 23  
Phone Mode 12, 23  
Phone Status 8  
Queue 61  
Plus Dialing 27  
Delivery Status  
checking 54  
Message Options 32  
Model number 103  
Modes 12  
Modes and Menus 12  
Modify Forwarding Type 44  
Modifying a Group List 42  
More Information Indicator 11  
Private 38  
Private Calls 58  
Private ID  
Programming Your Own 22  
Private IDs  
N
Name Search 25  
Net Mode 12  
Private Mode 12, 14  
Private/Group Speaker Indicator 11  
Programming Menus 85  
Options 86  
New Message Indicators 30  
New Text and Numeric Paging Flashing  
Indicator 11  
Nextel Business Networks 57, 90  
Nextel Direct Connect 12, 57  
Nextel NextdaySM Accessories 22, 90  
Nextel Online Internet Services 12  
Nextel Terms and Conditions of Service  
105  
Nextel Voice Mail Service 28  
Non-Emergency 26  
Notification of New Pages 52  
Notification of Non-Delivery 38  
Numeric Paging 55  
Programming Your Own Phone  
Number 24  
Q
Questions? 3  
Quick Guide to i500plus Functions 13  
Quick Reference Card 103  
Quickstore of Phone Numbers 27  
Quickstore of Private IDs 59  
O
R
Operator Assisted Paging 55  
Ordering Information 90  
Receiving a Group Call 62  
Receiving Private Calls 59  
Receiving/Ending a Phone Call 27  
www.nextel.com  
122  
Index  
Receiving/Responding to a Call Alert  
60  
Recording and Sending A Message 37  
Recording Your Active Greeting 35  
Recording Your Name 35  
Redial 25  
Responding to a Call Alert within the  
Queue 61  
Retrieve deleted messages 33  
V
View Page Immediately 52  
Viewing a Page 52  
Voice Mail  
Changing Your Password 34  
Indicator 11  
Voice Mail Features  
Basic 28  
Voice Mail Menus 30  
Voice Mailbox 29  
S
Safety and General Information 108  
Sample Greeting 35  
Saving and Deleting Messages 33  
Scroll 25  
Selecting a Name from a Stored List 59  
Selecting a Ring Style 84  
Sending a Call Alert 60  
Sending a Page 51, 53  
Warranty Information 113  
Setting the Ringer Volume 84  
Setting Up Your Voice Mailbox 29  
Signal Strength Indicator 11  
silence incoming alerts and voice 63  
Silent Forwarding 43  
Special Delivery Options 38  
Speed Dial 25  
Status Light 8  
Status Light Indicator 8  
Status Messages 103  
Status of Your Connection 8  
Stored List 15  
Storing Names and Numbers 16  
Swivel Belt Clip 99  
T
Talkgroup  
Naming 62  
Time and Date Charts 45  
Transferring Calls to Voice Mail 50  
Travel Charger 6, 92  
Turning Call Waiting Off 48  
Turning Your i500plus Phone On/Off 7  
Two-Way Radio 57  
U
Urgent 38  
Using the Private/Group Speaker 58  
Using Your Phone as a Modem 56  
123  

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