Motorola XT926M User Manual

User’s Guide  
Check it out  
Contents  
When you’re up and running, be sure to explore what  
your smartphone can do.  
At a glance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Home screen & apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Control & customize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Socialize. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Browse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Music on Google Play™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Books on Google Play™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Locate & navigate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Connect & transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Protect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
Want more?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65  
Watch: Experience crisp, clear photos, movies, and  
videos on your large 4.7" Super AMOLED 720p HD  
display. See “Photos & videos” on page 39.  
Automate: Optimize your smartphone and conserve  
battery power with SMARTACTIONS™. See  
SMARTACTIONS™” on page 20.  
Speed: Browse and navigate at 4G LTE network  
speeds. See “Browse” on page 37 and “Locate &  
navigate” on page 45.  
Connect: Reach out and connect with Wi-Fi networks,  
Bluetooth® devices, or just by touching NFC phones.  
See “Connect & transfer” on page 50.  
Tip: You don’t need to carry this guide with you. You can  
view all of these topics in your smartphone—from the  
home screen tap Apps  
>
Help > TUTORIALS or  
HELP TOPICS.  
Check it out  
1
Tips & tricks  
At a glance  
Your smartphone  
Your smartphone combines a huge HD display, blistering  
fast processor, and long-life battery in an impossibly thin  
design, with tons of advanced features.  
Start: SIM in, charge battery, register. See “Start” on  
page 4.  
Top topics: Just want a quick hit of what your  
smartphone can do? See “Top topics” on page 3.  
More: All the topics in this guide and so much more,  
right on your smartphone. Tap Apps  
>
Help  
> TUTORIALS or HELP TOPICS. Want more? See “Get  
more!” on page 63.  
Note: Certain apps and features may not be available in  
all countries.  
Notification  
This product meets the applicable limit for  
exposure to radio waves (known as SAR) of  
1.6 W/kg (FCC & IC). The limits and guidelines  
include a substantial safety margin designed to assure  
the safety of all persons, regardless of age and health.  
The highest SAR values measured for this device are  
listed in the regulatory information packaged with your  
product.  
3.5mm Headset  
Light  
4:00  
Front Camera  
8MP/HD  
Camera  
(on back)  
Power Key  
100%  
Fri, Oct 26  
Press = Screen  
On/Off  
4:00  
H
L
70°  
55°  
Hold = Phone  
On/Off  
67°  
NFC Antenna  
Chicago  
(on back)  
Volume Keys  
microSD  
micro SIM  
8
Voicemail  
Phone  
Email  
Chrome  
Play Store  
Micro USB/  
Charger  
People  
Text  
Camera  
micro HDMI  
Microphone  
2
At a glance  
Tips & tricks  
Top topics  
Intuitive: To get started quickly, tap Apps  
Help for interactive tutorials.  
Check out what your smartphone can do.  
>
Personalize your home screen: see “Redecorate your  
Helpful: To quickly change common smartphone  
home” on page 10.  
settings, swipe the home screen right to go to Quick  
settings. To learn more about each setting, tap  
the upper right.  
Get fast access to main settings: see “Quick settings”  
in  
on page 19.  
Go online: see “Browse” on page 37.  
Learn about Google Play™: see “The best of Google™”  
on page 7.  
Get an app: see “Download apps” on page 13.  
Be social: see “Socialize” on page 36.  
Find a place: see “Locate & navigate” on page 45.  
Take a photo: see “Take photos” on page 40.  
Connect to Wi-Fi: see “Wi-Fi Networks” on page 52.  
Watch a movie: see “Movies & TV on Google Play™” on  
page 42.  
Protect your smartphone: see “Screen lock” on  
page 61.  
Get all the help you need: see “Get more!” on page 63.  
At a glance  
3
Start  
Caution: Before using your smartphone, please read  
the safety, regulatory and legal information provided  
with your product.  
Assemble & charge battery  
SIM in, memory card in (optional), charge battery, turn on  
smartphone.  
1 Insert the pin on the Card Insertion/Removal  
Tool into the hole in the tray to release the  
tray. Then, slide the tray out of the  
smartphone.  
Note: The micro SIM card may be already inserted in  
your smartphone.  
Note: The SIM card tray is small, so be  
careful.  
2 Insert the optional microSD memory card into the left  
card slot.  
1
2
Remove the tray using the  
Insert optional  
Card Insertion/ Removal  
Tip: If your microSD memory card doesn’t click in,  
position the flat edge of the Card Insertion/Removal  
Tool on the edge of the card, and gently push in until it  
clicks. Use the same procedure to eject the microSD  
card when you need to remove it.  
microSD memory  
card.  
Tool.  
a
b
3 Insert the micro SIM card into the SIM card tray, with  
the gold contacts facing down, then push the SIM card  
tray into the right card slot.  
c
3
4
Insert micro SIM.  
Caution: Do not insert the micro SIM card directly into  
the smartphone without the SIM card tray.  
Charge fully.  
4 Plug your smartphone charger into a power outlet, and  
insert the chargers micro USB connector into your  
smartphone to charge it.  
5.5H  
4
Start  
Tips & tricks  
Battery life  
Your smartphone gives you tons of information and apps  
at 4G LTE speed. Depending on what you use, that can  
take a lot of power.  
Power/Sleep: To turn your smartphone on or off,  
press and hold the Power key. To make the screen  
sleep or wake up, just press the Power key.  
Notification Light: The notification light blinks when  
you have a new message or notification, and turns on  
when you start charging a dead battery.  
To see whats using up battery power, tap Apps  
>
Settings > Battery.  
To set automatic rules to save power, tap Apps  
SmartActions (see “SMARTACTIONS™” on page 20).  
Battery: Squeeze every bit of juice out of your battery.  
>
See “Battery life” on page 5.  
Note: This product uses a non-removable battery. The  
battery should only be replaced by a Motorola-approved  
service facility. Any attempt to remove or replace your  
battery, unless performed by a service representative,  
may damage the product and void your warranty.  
Battery  
99% - Discharging  
Add triggers (like events, times, or  
places) that start the actions.  
1h 23m 45s on battery  
Screen  
75%  
12%  
4%  
SAVE  
CANCEL  
Android System  
Homescreen  
Android OS  
Battery Saver  
TRIGGERS  
Charging status  
3%  
Not charging  
ACTIONS  
Tap a feature to see  
details & adjust power  
settings (if available).  
Brightness  
Smart brightness  
Add actions (like adjusting  
brightness) that happen when  
trigger conditions are met.  
Background data  
Keep apps synced only...  
Start  
5
Tips & tricks  
Register  
To save even more battery life between charges, you  
could reduce:  
The Setup Wizard will walk you through the registration  
process. Afterwards, you can create or log into a  
Google™ account to access all of your Google services.  
Registration is secure and only takes a few minutes.  
recording or watching videos, listening to music, or  
taking pictures.  
widgets that stream information to your home screen,  
like news or weather.  
Tip: To get your contacts, visit  
unused online accounts that you registered: Tap  
Note: This smartphone supports apps and services that  
may use a lot of data, so make sure your data plan meets  
your needs. Contact Verizon Wireless for details.  
Apps  
Wi-Fi and Bluetooth® use: Tap Apps  
then tap the switch next to Wi-Fi or Bluetooth to turn  
them OFF when you don’t need them.  
GPS use: Tap Apps Settings > Location  
services, and uncheck GPS satellites.  
display brightness: Tap Apps  
> Display > Brightness > Display power saver.  
display timeout delay: Tap Apps Settings  
>
Settings > Accounts & sync.  
>
Settings,  
1
2
Turn on.  
Selectyour language.  
>
Welcome  
Select your language:  
English (United States)  
Oct 26  
>
Settings  
Español (Estados Unidos)  
0  
Start  
>
> Display > Sleep > (shorter setting).  
3
Perform initial  
setup steps.  
Welcome to the Setup Wizard  
4
Set up Google™  
account.  
8
mail  
C
This setup wizard will help you customize your  
phone in few steps. It will allow you to get  
the most out of your Verizon Wireless phone.  
Make it Google  
a
Got Gmail? Sign in now.  
Next  
Never lose your stuff again.  
Account keeps everything safe.  
A
Google  
Sign in  
Get an account  
Not now  
6
Start  
Tips & tricks  
The best of Google™  
Wi-Fi network: Conserve your monthly data  
allowance by switching from the Verizon network to a  
Wi-Fi network for your internet connections. Tap  
Your whole world, organized and accessible. Browse,  
locate, watch, shop, play, work... Google has you  
covered. One account, access everywhere—  
smartphone, tablet, and computer.  
Apps  
>
Settings > Wi-Fi, then tap the switch at  
ON  
the top to turn Wi-Fi  
and search for networks.  
There’s more in “Wi-Fi Networks” on page 52.  
Reboot: If your smartphone becomes unresponsive,  
try a forced reboot—press and hold both the Power  
key and the Volume Down key for about 10 seconds.  
Accounts: To add, edit, or delete accounts anytime,  
tap Apps  
>
Settings > Accounts & sync. For  
Google Play  
more, see “Add or delete accounts” on page 37. To set  
Search for apps.  
Choose your account  
& settings.  
up email accounts, see “Email” on page 32.  
My Apps  
For help with your Google™ account, visit  
Accounts  
Settings  
Help  
G
ames  
Apps  
Music  
Call of the  
Wild  
Magazines  
Movies & TV  
Books  
Jack London  
Pride and  
Prejudice  
Jane Austen  
On your computer & Android  
tablet, sign into your Google  
Account for all your Google Play  
content, Gmail, Google  
NEW  
MUSIC  
Calendar events, & more.  
Start  
7
Tips & tricks  
Old phone to new phone  
Find out more about Google products: See  
Are you switching from an Apple™ or Blackberry phone?  
Get all your important information set up on your new  
Motorola smartphone in a few easy steps. The Welcome  
Home To Motorola application transfers contacts, email  
addresses, calendar meetings, events, tasks, music,  
playlists, photos, and videos from your old phone to your  
new Motorola smartphone.  
Log into or open a Google account: See the Google  
Find answers about Google products: See  
Download Google apps: Tap Apps  
Store.  
>
Play  
Note: If you are switching from another Android™  
phone, your Google™ accounts contacts, events,  
Gmail™ and other settings start downloading as soon as  
you log into your Google account. If you are switching  
from another type of device, contact your service  
provider for assistance.  
All in the cloud: See “Your cloud” on page 57.  
To move information from an Apple or Blackberry phone  
to your Motorola smartphone:  
1 Use your computer browser to navigate to  
the free Microsoft™ Windows™ or Apple™  
Macintosh™ version of the Welcome Home To  
Motorola application to your computer.  
2 Install and run the application on your computer. You  
can skip registration.  
3 Follow the instructions to transfer information from  
your old phone to your Motorola smartphone.  
8
Start  
The Welcome Home To Motorola application prompts  
you to connect your old phone to the computer with a  
USB cable, and backup the data you want to transfer.  
Home screen & apps  
Quick start: Home screen & apps  
Next, install the Welcome Home To Motorola app on your  
Motorola smartphone, connect the smartphone to your  
computer with a USB cable, then transfer the data onto  
your Motorola smartphone.  
Start from the home screen, to explore apps and more.  
Home screen: You’ll see the home screen when you  
turn on your smartphone or tap Home  
App & widget list: To show all of your apps and  
widgets, tap Apps  
More: To download more apps and widgets, tap  
.
.
Apps  
>
Play Store.  
4:00  
Status & Notifications  
Drag down for details.  
100%  
Fri, Oct 26  
CirclesWidget  
Flick up/down to see more.  
Tap to open.  
4:00  
H 70
L 55°  
6
Chicago  
Shortcuts  
Tap to open.  
FavoritesTray  
Tap Apps  
apps & widgets.  
to see all your  
8
Voicemail  
Phone  
Email  
Chrome  
Play Store  
Back (one screen)  
People  
Text  
Camera  
Home (home screen)  
Recent Apps  
Home screen & apps  
9
Tips & tricks  
Redecorate your home  
Pages: To show other pages of shortcuts and widgets,  
Customize the way your home screen looks, and give  
yourself quick access to your favorite things:  
swipe the home screen left. To delete pages from your  
home screen, tap Home  
then drag it up to Remove.  
, tap and hold a page,  
Change wallpaper: Tap and hold an empty spot on  
your home screen to choose your wallpaper.  
Uninstall: To uninstall apps, tap Apps , tap and hold  
an app, then drag it to More options and choose  
Uninstall (if available).  
Create shortcut folders: To create a  
folder of shortcuts on your home  
screen, tap and hold a shortcut, then  
drop it on top of another shortcut.  
Play Music Play Books  
Quick settings: To quickly change common  
smartphone settings, swipe the home screen right to  
go to Quick settings. To learn more about each setting,  
Play Music Play Book
You can create a folder of apps to use  
when you have spare time, when you  
want music, or when you need to  
contact people—whatever goes  
together for you.  
tap  
in the upper right.  
Add widgets &  
APPS  
WIDGETS  
shortcuts: Tap Apps  
tap and hold the app or  
widget, then drag it to  
,
Favorites  
ADD/REMOVE  
1
2
3
4
5
one of your home screen  
pages. To see all your  
apps and widgets, swipe the app screen to the left, or  
tap APPS or WIDGETS at the top. To see your Favorites  
tap , then tap ADD/REMOVE to edit your favorite  
apps.  
Tip: Some apps include special widgets. To download  
apps, tap Apps  
>
Play Store.  
10  
Home screen & apps  
Resize widgets: You can resize some widgets—tap  
and hold a widget until you feel a vibration, then  
release. Drag the blue diamonds at the edges to  
resize.  
Help  
Help takes you through features on your smartphone, and  
makes things easy for you. To choose the quest you want  
to go on, just tap it.  
Move or delete widgets & shortcuts: Tap and hold a  
widget or shortcut until you feel a vibration, then drag  
it to another spot, another page, or Remove at the top  
of the screen.  
Find it: Tap Apps  
TOPICS  
>
Help > TUTORIALS or HELP  
Help  
TUTORIALS  
General  
Add, rearrange, or delete pages: To show other  
pages of shortcuts and widgets, swipe the home  
screen left.  
HELP TOPICS  
Select tutorials or help topics.  
Tap to close this category.  
Show me how to use my  
touchscreen.  
To add, reorder, or delete pages, from your home  
screen, swipe left to show Add a page. Then, tap  
Blank page or Start with a template.  
Tap to watch.  
Show me how to turn my  
screen on and off.  
Tap Manage pages, then tap and hold a page to  
Explain the buttons on my  
phone.  
rearrange or remove. Tap  
to add, or tap and hold an  
existing page and drag it to left or right to reorder, or  
drag it up to Remove.  
Show me how to turn off my  
phone.  
Ringtones and more: For more about customizing,  
see “Control & customize” on page 16.  
Show me where to find  
notifications such as missed  
calls and new messages.  
Home screen & apps  
11  
Search  
Status & notifications  
Search your apps, contacts, files, places, and the web:  
At the top of the home screen, tap for a text  
search, or for voice search.  
At the top of the screen,  
4:00  
icons on the left notify  
you about new  
messages or events.  
Drag the bar down for  
details.  
D11,  
2012  
8:00 AM  
Abe Baudo  
1 new message  
To choose what your search covers (like apps and the  
web) or to change search location and history settings:  
In the search window, tap Menu > Settings.  
2
8:00 AM  
Active Smart Actions  
Meeting  
To remove a notification  
from the list, flick it left  
or right. To clear all notifications, tap  
Tip: Tap to show Settings.  
Icons on the right tell you about smartphone status:  
To add a suggestion to  
moto  
your search, tap  
.
.
motorola  
For instance, to find  
Motorola headsets,  
you can enter moto,  
tap , then enter he  
and tap the suggested  
phrase.  
Search on  
just  
motorola.  
Choose  
motorola and  
enter a second  
word.  
network strength  
= 4G LTE network)  
/
battery  
(
charging/full  
/
Wi-Fi  
silent  
To become a super searcher, visit  
in range/connected  
/
Bluetooth®  
vibrate  
on/connected  
GPS active  
alarm set  
warning  
airplane mode  
Network and Wi-Fi icons turn blue (  
) when your  
smartphone exchanges data with your Google™ account.  
12  
Home screen & apps  
Note: Apps you download from the Google Play™ Store  
app might show other icons in the status bar to alert you  
to specific events.  
On a computer: To find and manage apps from any  
Google™ account and password.  
There, you can browse apps on the big screen,  
manage your apps across multiple devices (like a  
smartphone and tablet), and even set new apps to  
download to your devices.  
Download apps  
Google Play™  
Google Play™ is a new entertainment hub full of music,  
movies, books, apps, and games. You can instantly  
access your content from all your Android devices.  
Music, Books & Movies: You can also use the Google  
Play Store app to download “Music on Google Play™” on  
page 43, “Books on Google Play™” on page 44, and  
Movies & TV on Google Play™” on page 42.  
Find it: Tap Apps  
>
Play Store  
Find: To search, tap  
in the top right.  
Help: To get help and more, tap Menu in the top  
right.  
Review: To show details and reviews for an app you  
found, just tap it.  
Apps from the web  
You can get apps from online app stores using your  
browser.  
Tip: For the full list of reviews, tap See all below the  
third review—then tap Most helpful first or Options to  
customize the list.  
Tip: Choose your apps and updates carefully, as some  
may impact your smartphone’s performance—see  
Choose carefully” on page 14.  
Download: To download an app you found, tap it to  
open details and then tap Download, or the price.  
Share: To share an app you found, tap it to open  
To let your smartphone install apps that are not from  
details and then tap  
.
Google Play, tap Apps  
>
Settings > Security &  
Reinstall: To show or reinstall apps you downloaded  
from the Google Play Store app, tap Menu > My  
Apps.  
Screen Lock and check Unknown sources.  
To download files from your browser, see “Downloads”  
on page 38.  
Home screen & apps  
13  
Choose carefully  
Apps are great. There's something for everyone. Play,  
communicate, work, or have fun. But remember, choose  
your apps carefully. Here are a few tips:  
Take Care of your apps  
To show the app screen, from your home screen tap  
Apps , then swipe left to scroll through apps. To close  
the apps screen, tap Home  
or Back  
.
To help prevent spyware, phishing, or viruses from  
affecting your smartphone or privacy, use apps from  
trusted sites, like the Google Play™ Store.  
Favorites: To show your favorite apps, tap  
top of the screen. Then tap ADD/REMOVE to edit your  
favorite apps.  
at the  
In the Google Play Store, check the apps ratings and  
comments before installing.  
Tip: Apps you download are added to your favorites.  
Uninstall apps: Tap Apps  
>
Settings > Apps  
If you doubt the safety of an app, don’t install it.  
> ALL, tap an app, then tap Disable or Uninstall in the  
top right (if available).  
Like all apps, downloaded apps will use up memory,  
data, battery, and processing power—some more than  
others. For example, a simple battery level widget will  
use less than a streaming music player app. After  
installing an app, if you’re not happy with how much  
memory, data, battery or processing power its using,  
uninstall it. You can always install it again later.  
Disable removes the app from your menu—to Enable it,  
reopen this window and tap Enable (disabled apps are  
at the bottom of the list).  
If an app locks up your smartphone as soon as you turn  
it on, restart in Safe Mode: Turn off your smartphone,  
then turn it back on—when you see the “Motorola”  
logo during power-up, press and hold both volume  
keys until you see the home screen, with Safe Mode in  
the lower left. Then, try removing the app.  
Just like web browsing, you may want to monitor  
children’s access to apps to help prevent exposure to  
inappropriate content.  
Certain apps may not provide completely accurate  
information. Take care, especially when it comes to  
personal health.  
Reinstall apps: To reinstall apps from the Google  
Play™ Store, tap Apps  
>
Play Store > My apps.  
The apps you downloaded are listed and available for  
download.  
14  
Home screen & apps  
Share, show, or clear app details: Tap Apps  
Settings > Apps. A bar at the bottom tells you  
how much app storage space you have left. At the top,  
tap the list of DOWNLOADED, RUNNING, or ALL apps,  
then tap an app in the list to show its details and  
storage usage. You can tap Share, Clear data or other  
options.  
Update your smartphone  
>
Use your smartphone or computer to check, download,  
and install smartphone software updates:  
Using your smartphone:  
If your smartphone notifies you about an update,  
follow the instructions to download and install it.  
Tip: To quickly show these app details from your app  
screen: Just tap and hold an app, drag it to More  
options at the top of the screen, then tap App info.  
To manually check for updates, tap Apps  
>
Settings > About phone > System updates.  
Your smartphone downloads updates over your Wi-Fi  
connection (if available) or mobile network. It is  
recommended that you download updates when you  
have a Wi-Fi connection. Remember, these updates  
can be quite large (25MB or more) and may not be  
available in all countries. If the mobile network updates  
are not available in your country, update using a  
computer.  
Show app data usage: To show which apps are using  
the most data, tap Apps  
>
Settings > Data  
usage. For more, see “Data use” on page 55.  
Using your computer:  
and check the “Software” links. If an update is  
available, just follow the installation instructions.  
Home screen & apps  
15  
Tips & tricks  
Control & customize  
Tap: Choose an icon or option.  
Quick start: Control & customize  
Tap & hold: Open options for items in lists (like  
Take control of your smartphone:  
People).  
Touch: Its all in the touch. Use simple gestures to  
move about and navigate your smartphone.  
Drag: Move items on the home screen.  
Flick: Quickly open or delete items.  
Speak: Tell your smartphone what you want—tap  
Swipe: Scroll through lists or between screens.  
Apps  
>
Voice Commands.  
Pinch or double-tap: Zoom in and out on websites,  
photos, and maps.  
Customize: Change notifications, or show  
settings—drag the status bar down and tap  
.
Twist: Twist a map with two fingers to rotate it, and  
pull two fingers down to tilt it.  
4:00  
Speak: As well as Voice Commands, you can also  
Tap a widget to open.  
tap  
Ringtone for a contact: To set a ringtone for a  
contact, tap Apps People, tap the contact,  
in a search window or  
on a keypad.  
Tap & hold to move, delete,  
or open options.  
100%  
Fri, Oct 26  
4:00  
>
H 70
L 55°  
Swipe left to see more home  
screen pages. Swipe right to  
open Quick settings.  
then tap Menu > Set ringtone.  
Quick settings: To change Phone ringtone, Wi-Fi,  
Bluetooth, GPS, Mobile data, Airplane mode, and  
Phone lock settings, swipe the home screen right to go  
Tap & hold an empty  
spot to change wallpaper.  
to Quick settings. Then, tap the switch to turn  
ON or  
OFF  
.
8
Voicemail  
Phone  
Email  
Chrome  
Play Store  
Home screen: For more about changing your home  
screen, see “Redecorate your home” on page 10.  
People  
Text  
Camera  
16  
Control & customize  
On, off, lock & unlock  
Touch  
Your touchscreen is on when you need it, and off when  
you don’t:  
Find your way around:  
Back: Tap Back  
to go to the previous screen.  
to return to the home screen.  
Screen off & on: Press the Power key to turn the  
Home: Tap Home  
screen off & on.  
On your first home screen page, tap Home  
show all the pages.  
to  
Note: During a call, your  
touchscreen might stay  
dark if the sensor just  
above it is covered. Don't  
use covers or screen protectors (even clear ones) that  
cover this sensor.  
Recent apps: Tap Recent  
to show your recent  
apps, and tap an app to reopen it. To remove an app  
from the list, flick it left or right. To scroll the list, swipe  
up or down.  
Menu: When Menu appears in the corner of the  
screen, you can tap it to open options for the current  
screen.  
Screen lock: To unlock  
the screen, tap  
and  
Phone  
flick to Unlock. To add  
Lost or stuck? If you’re not sure what to do next, try one  
of these:  
a password or facial  
recognition security to  
your unlock screen, tap  
To open a text message, see contact details, or open  
items in a list, tap the message, contact, or item.  
Camera  
Unlock  
Apps  
>
Settings  
> Security & Screen Lock  
> Screen lock (see  
Screen lock” on  
page 61).  
To show options for a list item (if available), tap and  
hold the item.  
Text  
To show a menu for the current screen, tap Menu in  
the corner of the screen (if available).  
Tap  
and flick to:  
Screen timeout: To  
change your timeout  
(screen locks  
Unlock  
Text  
Phone  
Camera  
To return home to the home screen, tap Home  
.
To go back just one screen, tap Back  
.
automatically), tap  
To reopen an app you closed, tap Recent  
the app in the list.  
and tap  
Apps  
>
Settings > Display > Sleep.  
Control & customize  
17  
To reboot an unresponsive smartphone, press and  
hold both the Power key and the Volume Down key for  
about 10 seconds.  
Volume keys  
Your volume keys help in a few ways:  
Ringer volume: Press the keys in the home screen to  
change ring volume. Press them when your  
smartphone is ringing to silence it.  
Press  
Power key  
Earpiece volume: Press the keys during a call.  
Press and hold the Power key to  
choose Power off, Sleep (low power  
mode), Airplane mode (no wireless  
connections—see “Airplane mode”  
on page 60), vibrate , or silent  
Music/video volume: Press the keys during a song or  
video.  
Speak  
.
Just tell your smartphone what youd like.  
To conserve battery power, prevent  
accidental touches, or when you  
want to wipe smudges off your  
Tip: Speak naturally but clearly, like using a  
speakerphone.  
touchscreen, put the touchscreen to  
sleep by pressing the Power key. To  
wake up the touchscreen, just press the Power key again.  
Dialing and commands: Tap Apps  
>
Voice  
Commands. To dial, say “Call” and then a contact name  
or phone number. Or, say a command like “Send Text,”  
“Go to” and app, or “Help” for voice command help.  
For more, see “Voice dial” on page 26.  
Tip: To make the screen lock when it goes to sleep, see  
Protect” on page 60.  
To choose the confirmations and prompts you want to  
hear, tap Apps  
at the top right.  
>
Voice Commands, then tap  
18  
Control & customize  
Search: Enter text in the  
top of your home screen, or tap  
search box at the  
to search by voice.  
Message alert: To change your new message  
notification settings, tap Apps Text Messaging  
> Menu > Settings, then go to the NOTIFICATION  
>
To change your voice search and text-to-speech  
SETTINGS section.  
settings, tap Apps  
>
Settings > Language &  
input.  
Display settings: To change brightness, animation,  
and other display settings, tap Apps  
>
Settings  
Text entry: On a touchscreen keyboard, tap  
voice entry.  
to use  
> Display.  
Rotate: In many apps, the touchscreen switches from  
portrait to landscape when you rotate your  
smartphone. To turn this on or off, tap Apps  
Tip: To make your smartphone read menu items and text  
out loud, see “TalkBack” on page 21.  
>
Settings > Display > Auto-rotate screen.  
Customize  
Home screen: To change your wallpaper, tap and hold  
an empty spot on your home screen. For more, see  
Redecorate your home” on page 10.  
Customize your smartphone’s sounds and appearance:  
Ringtone and notifications: To choose ringtones or  
notifications, tap Apps Settings > Sound.  
>
Language and region: To set your menu language and  
region, tap Apps  
> Locale.  
Vibrate or silent: To choose whether your  
>
Settings > Language & input  
smartphone vibrates for incoming calls, tap Apps  
>
Settings > Sound. Choose Silent mode to set  
whether it vibrates when you set the lock screen slider  
to silent. Check Vibrate and ring to make it vibrate  
when the ringer is not silent.  
Quick settings  
To change Phone ringtone, Wi-Fi, Bluetooth, GPS, Mobile  
data, Airplane mode, and Phone lock settings, swipe the  
Ringtone for a contact: To set a ringtone for a  
contact, tap Apps  
then tap Menu > Set ringtone.  
>
People, tap the contact,  
Volume: To set volume, just press the volume keys in  
the home screen (ringtone volume), during a call  
(earpiece volume), or while playing music or a video  
(media volume).  
Control & customize  
19  
home screen right to go to Quick settings. Then, tap the  
suggestion  
accept it or remove it from the list.  
in the status bar, drag the bar down to  
switch to turn  
ON or OFF  
.
To use the SMARTACTIONS app, tap Apps  
Learn more about  
each quick setting.  
Quick settings  
>
SmartActions.  
Phone ringtone  
DROID Rollin  
ON  
To create a rule, tap  
.
Wi-Fi  
To turn a SMARTACTIONS rule off or on, open it and  
or  
ON at the top.  
OFF  
Connect to available networks  
tap OFF  
Bluetooth  
Connect to available devices  
OFF  
To stop SMARTACTIONS suggestions, tap Menu  
> Settings and uncheck Suggestion notifications.  
Turn quick settings  
GPS  
ON or OFF  
.
OFF  
Turn on to navigate & map  
For help with SMARTACTIONS app, tap Menu  
> Help.  
Mobile data  
Data plan is in use  
ON  
Airplane mode  
Turn on when in-flight  
OFF  
SAVE  
CANCEL  
Change the icon or name.  
Phone lock  
Default selected (unsecured)  
Change Security settings.  
Open Settings.  
Save your changes.  
Meeting Rule  
Go to all settings  
TRIGGERS  
Add triggers (like events,  
times, or places) that start  
the actions.  
Calendar events  
from all calendars  
SMARTACTIONS™  
Location  
re to add  
Wish your smartphone could automatically reply to texts  
when you’re driving, silence your ringer during meetings,  
and conserve your battery when it runs low? It can. The  
SMARTACTIONS app can automate actions you take on  
your smartphone.  
Deactivate triggers or actions  
by dragging them to the right.  
ACTIONS  
Add actions (like silencing  
the ringer) to make them  
happen when trigger  
conditions are met.  
Ringer volume  
Silent - Vibrate  
The SMARTACTIONS app suggests actions to automate,  
based on how you use your smartphone. When you see a  
Auto reply text  
20  
Control & customize  
Notifications: Drag the status bar down. Your  
smartphone speaks all of the notifications.  
Accessibility  
See, hear, speak, feel, and use. Accessibility features are  
there for everyone, helping to make things easier.  
Books & more: Open a book, file, message, and  
more. Your smartphone reads the text out loud (app  
dependent).  
Note: For general information, accessories, and more,  
Tip: Navigate through your apps and menus to hear how  
voice readouts work on your smartphone.  
Voice recognition  
Just tell your smartphone what youd like to do—dial,  
browse, search, send a message, and a whole range of  
other actions and commands. Check it out—tap Apps  
Take TalkBack to the next level—see “Explore by touch”.  
Explore by touch  
Use Explore by touch to expand TalkBack, and have your  
touches read out loud as you move your finger around the  
screen.  
>
Voice Commands and see “Speak” on page 18.  
TalkBack  
Use TalkBack to read out loud—your navigation, your  
To turn on Explore by touch, turn on TalkBack, tap Apps  
selections, even your books.  
>
OFF  
Settings > Accessibility > Explore by touch, then tap  
at the top to turn it to  
To turn on TalkBack, tap Apps  
> Accessibility > TalkBack, then tap OFF at the top to  
turn it to  
>
Settings  
ON  
.
Explore by touch changes some touch gestures slightly so  
that the location of your touches can be read out loud.  
Just follow the handy tutorial to learn more.  
ON  
.
Note: You might need to download text-to-speech  
software (data charges may apply).  
Caller ID  
To use TalkBack:  
When you want to hear who’s calling:  
Menus and screens: Tap an item in a menu or screen.  
Read out loud: Have your caller announced—tap  
Your smartphone speaks the name.  
Apps  
Readout.  
>
Settings > Accessibility > Caller ID  
Dialer & text entry: Start typing. Your smartphone  
speaks each number or letter.  
Control & customize  
21  
Ringtones: Assign a unique ringtone to a contact—tap  
Apps People, tap the contact, then tap  
Menu > Set ringtone.  
Tip: Use Force enable zoom to allow zooming on all  
webpages.  
>
Display brightness  
Your smartphone automatically adjusts the screen  
brightness when you’re in bright or dark places. But you  
can set your own brightness level instead:  
Volume & vibrate  
Find it: Tap Apps  
>
Settings > Sound > Volumes or  
Vibrate and ring  
Volumes opens sliders that let you set different  
volumes for your music or videos, ringtone, text or  
email notifications, and alarms.  
Find it: Tap Apps  
>
Settings > Display > Brightness  
Uncheck Automatic brightness to set your own level.  
Touchscreen & keys  
To hear or feel when you touch the screen, tap Apps  
Vibrate and ring determines whether your smartphone  
vibrates for incoming calls (even if the ringer is silent).  
>
Settings > Sound:  
Zoom  
Get a closer look.  
Touchscreen: To hear screen touches (clicks), select  
Touch sounds.  
Pinch to zoom: Pinch to zoom on maps, web pages,  
and photos: To zoom in, touch the screen with two  
fingers and then drag them apart. To zoom out, drag  
your fingers together.  
Keys: To feel screen keyboard touches (vibrate), select  
Vibrate on touch.  
Screen lock: To hear when you lock or unlock the  
screen (click), select Screen lock sound.  
Tip: To zoom in, you can also double-tap.  
Messages  
Big text: Show bigger text throughout your  
smartphone: tap Apps  
>
Settings > Accessibility  
To make text entry even easier, use features like  
> Large text.  
auto-complete, auto-correct, and auto-punctuate—tap  
Apps  
>
Settings > Language & input, then tap  
Browser: Choose zoom, text size and other  
accessibility settings for your browser: tap Apps  
next to a keyboard type. Of course if you don’t want to  
type at all, then use your voice—tap  
touchscreen keyboard.  
on the  
>
Chrome™ > Menu > Settings > Accessibility.  
22  
Control & customize  
Hearing aids  
TTY  
To help get a clear sound when using a hearing aid or  
cochlear implant, your smartphone may have been rated  
for use with hearing aids. If your smartphone’s box has  
“Rated for Hearing Aids” printed on it, then please read  
the following guidance.  
You can use your smartphone in TTY mode with standard  
teletype machines. Tap Apps  
> Settings > TTY mode and select the mode you need:  
>
Phone > Menu  
TTY Full: Type and read text on your TTY device.  
TTY HCO: Hearing-Carry-Over—type text on your TTY  
device and listen to voice replies on your smartphones  
speaker.  
Note: Ratings are not a guarantee of compatibility (see  
“Hearing Aid Compatibility with Mobile Phones” in your  
legal and safety information). You may also want to  
consult your hearing health professional, who should be  
able to help you get the best results.  
TTY VCO: Voice-Carry-Over—speak into your  
smartphone and read text replies on your TTY device.  
Note: You’ll need a cable/adapter to connect your TTY  
device to the headset jack on your smartphone.  
Settings: Tap Apps  
> Settings > HAC mode settings.  
>
Phone > Menu  
Refer to your TTY device guide for mode and usage  
information.  
Call volume: During a call, press the side volume keys  
to set a call volume that works for you.  
Position: During a call, hold the smartphone to your  
ear as normal, and then rotate/move it to get the best  
position for speaking and listening.  
Apps  
Want more? No problem. The Google Play™ Store app  
provides access to thousands of apps, and many provide  
useful accessibility features.  
Find it: Tap Apps  
>
Play Store  
Control & customize  
23  
Tips & tricks  
Calls  
During a call: Your touchscreen goes dark to avoid  
accidental touches. To wake it up, move it away from  
your face or press the Power key.  
Quick start: Calls  
Dial numbers, recent calls, or contacts, all from one app.  
Multi-task: Tap Home  
to hide the call screen and  
Find it: Tap Apps  
>
Phone  
look up a phone number, address, or open other apps  
during a call. To reopen the call screen, drag down the  
status bar and tap Current call.  
Tip: When the screen is locked, tap  
and flick to  
in the  
Phone.  
To make a call, enter a number then tap  
DIALER, or swipe to the RECENT and FAVORITES tabs for  
quick access to your calls and contacts.  
People: To search your  
Voicemail: A shows in the status bar when you  
have new voicemail. To hear it, tap Apps  
Phone then tap and hold 1.  
People list, tap  
,
>
DIALER  
RECENT  
FAVORITES  
Recent & Favorite Contacts  
Pause dialing: When dialing, tap Menu to add a  
pause (pauses two seconds), or wait (waits for your  
confirmation).  
Most recent  
Call Settings  
Victor Harp  
Mobile 555-555-4570  
28 mins ago  
Tip: To call a conference call or other number that  
requires a passcode, you can enter the number, one or  
two pauses, then the passcode and # before you  
Delete numbers you entered.  
ABC  
DEF  
1
4
7
2
3
6
9
During a call:  
tap  
to call. To store the number and pauses you  
GHI  
JKL  
MNO  
5
8
0
entered, tap and hold the call in RECENT calls.  
Hang Up  
PQRS  
TUV  
WXYZ  
Dial pad  
Speaker  
Mute  
Add call  
Search People  
Call  
Voice Dial  
Dialpad  
Speaker  
Mute  
Conference  
Call  
24  
Calls  
When you move your smartphone away from your ear,  
the screen lights up again.  
Make, answer & end calls  
When you make or answer a call, you have options:  
During a call, your  
touchscreen might stay  
dark if the sensor just  
above it is covered. Don't  
use covers or screen protectors (even clear ones) that  
cover this sensor.  
Make a call: Tap Apps  
then tap  
To enter the international dialing code (+), tap and  
>
Phone, enter a number,  
.
hold  
Menu  
. To add a pause or wait after numbers, tap  
.
Tip: Use “Video chat” on page 26.  
Answer a call: Tap and flick to  
With call waiting on, tap  
the new call, then tap Hold current call + Answer or End  
current call + Answer.  
Recent calls  
.
Show your calls (with newest first), to call, text, or store  
them:  
and flick to  
to answer  
Find it: Tap Apps  
>
Phone > RECENT  
To call a number, tap  
on the right.  
Ignore a call: Tap  
and flick to . You can also  
press the Power key to ignore the call, or press a  
volume key to silence the ring.  
To send a text message, store the number, or other  
options, tap and hold an entry.  
End a call: Tap  
.
To search the list, tap  
at the bottom.  
During a call: Tap the Mute icon at the bottom of the  
call screen to mute the call. To hide the call screen,  
To clear the list, tap Menu > Clear List.  
tap Home  
and tap Current call.  
. To reopen it, drag down the status bar  
Phonebook  
To show the phone numbers from your People list, tap  
Note: When you hold your smartphone to your ear, the  
touchscreen goes dark to avoid accidental touches.  
Apps  
>
Phone >  
. Tap and hold a contact to  
open option icons at the bottom of your screen (tap and  
hold an icon to show what it does).  
For more about  
People, see “Contacts” on page 28.  
Calls  
25  
Voice dial  
Voicemail  
Dial by just saying a number, or a name from your People:  
When you have a new voicemail,  
bar. To access voicemail, tap Apps  
tap and hold 1.  
shows in your status  
Phone then  
>
Find it: Tap Apps  
>
Phone >  
Say “Call,” followed by the number or name.  
If you need to change your voicemail number, in the  
Phone app tap Menu > Settings > Voicemail settings.  
Handsfree  
Switch to handsfree calling during a call:  
Video chat  
To use the speakerphone, tap  
To use (or stop using) a connected Bluetooth® device,  
tap in the call screen.  
.
Video chat with your friends. All you need is Google  
Talk™ and your smartphones front camera. For more,  
see “Chat” on page 33.  
Note: Using a mobile device or accessory while driving  
may cause distraction and may be illegal. Always obey  
the laws and drive safely.  
Tip: You can also download a video conferencing app  
from Google Play™.  
Multiple calls & conference calls  
Mute  
During a call, you can start other calls, switch between  
them, or join them in a conference call:  
To mute the current call, tap  
.
To answer a second call, tap  
ignore it, tap and flick to  
The first call goes on hold if you answer the second  
call. To switch between calls, tap  
To dial a second call, tap , enter a number in DIALER,  
RECENT, or FAVORITES, then tap  
and flick to . To  
Enter numbers during a call  
.
To enter numbers during a call, tap , then tap the  
numbers.  
.
.
The first call goes on hold when you tap  
the calls after the second call answers, tap  
. To join  
.
26  
Calls  
Your number  
Emergency calls  
To see the phone number on your smartphone, tap  
Apps Settings > About phone > Status > My  
phone number.  
Note: Verizon Wireless programs one or more  
emergency phone numbers that you can call under any  
circumstances, even when your smartphone is locked.  
Emergency numbers vary by country. Your  
pre-programmed emergency number(s) may not work in  
all locations, and sometimes an emergency call cannot  
be placed due to network, environmental, or interference  
issues.  
>
Restrict outgoing calls  
To restrict your smartphone so that it can only dial a few  
numbers, tap Apps Phone > Menu > Settings  
> Fixed Dialing Numbers.  
>
1 Tap Apps  
>
Phone (if your smartphone is locked,  
To turn fixed dialing on, tap Enable FDN.  
To add or delete the allowed numbers, tap FDN list.  
tap Emergency Call or tap Menu > Emergency call).  
2 Enter the emergency number.  
3 Tap  
to call the emergency number.  
Cool down  
Note: Your smartphone can use location based services  
(GPS and AGPS) to help emergency services find you.  
See “Location Services” in your legal and safety  
information.  
In very limited circumstances, such as where your  
smartphone has been exposed to extreme heat, you may  
see “Cool Down” messages. To avoid possible damage  
to your battery and smartphone, you should follow these  
instructions until the smartphone is within its  
recommended temperature range. When your  
smartphone is in “Cool Down” mode, only emergency  
calls can be made.  
Calls  
27  
Tips & tricks  
Contacts  
Groups: To show or create a group of contacts, tap  
GROUPS, then tap the group or  
Search contacts: From the home screen, just  
tap and enter a contacts name. In the  
People list, tap  
.
Quick start: Contacts  
Combine information from your Google™ contacts and  
social networks for quick access to everyone.  
.
Find it: Tap Apps  
>
People  
below the People list.  
Edit or delete: Tap and hold a contact, then tap  
edit or delete  
Call, text, or email: Tap a contact, then tap an option.  
Send contacts: Tap a contact, then tap Menu  
> Share to send a contacts details in a message or  
over a Bluetooth® connection.  
Create: Tap  
.
Shortcuts: Tap Apps  
, tap WIDGETS at the top, then  
tap and hold a Contact widget.  
Synchronize: On your computer, upload contacts to  
GROUPS  
PEOPLE  
FAVORITES  
297 contacts  
Create & view  
groups of contacts.  
ME  
A
B
C
D
E
On your smartphone, tap Apps  
>
Settings  
Set up my profile  
> Accounts & sync, choose your Google™ account,  
then check Sync Contacts. You can also see these  
F
A
G
H
I
Tap to view contact info,  
call, send a text message,  
& more.  
Abe Baudo  
J
K
L
For help with transferring contacts, go to  
Allie Smyth  
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
Anna Medina  
Astrid Fanning  
Avery Durning  
Tap a letter to jump to  
contact names that start  
with that letter.  
B
SearchYour People.  
Switch to dialer.  
Add a contact.  
See more options.  
28  
Contacts  
To set a special ringtone for the contact, tap it, then  
tap Menu > Set ringtone.  
Create contacts  
Find it: Tap Apps  
Tap a text box to type the name and details. When you’re  
finished, tap SAVE at the top.  
>
People >  
To delete the contact, tap it, then tap Menu > Delete.  
Contacts from social networks (like Facebook®) will  
become hidden if you select Delete. To view these  
contacts, or delete them permanently, use the social  
network's app or website.  
Note: To import contacts or change where they’re stored,  
see “Get contacts” on page 29.  
To hide the contacts from an account or group in your  
People list, tap Menu > Contacts to display. Tap a  
group name to show it, or tap Customize to uncheck  
groups you always want to hide.  
Call, text, or email contacts  
Find it: Tap Apps  
>
People  
Tap and hold the contact to open option icons at the  
bottom of your screen (tap and hold an icon to show  
what it does).  
Get contacts  
You can also use “Voice dial” on page 26.  
To add your social networking contacts, add your  
account in “Add or delete accounts” on page 37.  
Favorite contacts  
To add your email contacts, see “Email” on page 32.  
To see your favorite contacts, tap Apps  
>
People  
Tip: If you add a Corporate Sync account, you can send  
messages to your coworkers, even if you don’t have  
them stored in your contacts.  
> FAVORITES.  
To tag a favorite, tap Apps  
a contact to open it, then tap  
>
People > PEOPLE, tap  
next to their name.  
To import contacts from your SIM card (if that didn’t  
happen automatically): Tap Apps  
> Menu > Import/Export > Import contacts  
from SIM card. Tap OK to confirm.  
>
People  
Edit, delete, or hide contacts  
Find it: Tap Apps  
To edit a contact, tap it, tap Menu > Edit, then tap a  
field to edit or tap to choose the contacts picture.  
>
People  
Contacts  
29  
To import contacts from your computer, upload the  
contacts to your Google™ account at  
contacts.google.com. On your smartphone, tap  
Share contacts  
Send a contact with a Bluetooth® connection, text  
message, or email:  
Apps  
>
Settings > Accounts & sync, choose your  
Find it: Tap Apps  
>
People  
Google™ account, then choose Sync Contacts. You can  
To send a contact, tap it, then tap Menu > Share and  
choose how you want to send it.  
Where are contacts stored? Your smartphone can store  
contacts in its memory or your Google™ account: To  
choose where contacts are stored, tap Apps  
Note: You can’t send your social network contacts.  
>
People > Menu > Settings > Contact storage  
Groups  
> Contact storage account. If you don’t see your Google  
account listed, make sure you’re syncing contacts with it:  
Tap Apps  
Create groups of Contacts (like “friends,” “family,” or  
“work”), then find contacts faster by showing one group.  
>
Settings > Accounts & sync, tap the  
To create or show a group in your Contacts, tap Contacts:  
All contacts at the top of your screen and choose the  
group name.  
account, and check Sync Contacts. Contacts are not  
stored on your SIM card.  
For help with transferring contacts, go to  
My details  
Find it: Tap Apps  
>
People  
Link contacts  
The ME entry appears at the top of your list. If you haven’t  
set it up, tap Set up my profile.  
You might have two Contacts for the same person;  
maybe a Facebook® friend who is also stored on your  
SIM card, or one friend with two email addresses. To  
combine these two contacts:  
Find it: Tap Apps  
>
People  
Tap a contact to open it, then tap Menu > Link contact  
and tap the second entry. Your smartphone remembers  
this connection.  
30  
Contacts  
Tips & tricks  
Messages  
Forward, or save  
attachments: Open a  
conversation, tap and hold a  
Quick start: Messages  
Sent: February 13, 4:00 PM  
Stay in touch with messages and pictures.  
message, then tap  
to  
Find it: Tap Apps  
>
Text Messaging  
and flick  
forward. Tap and hold a picture to save it.  
Tip: When the screen is locked, tap  
Voice entry: Just tap a text box, then tap  
touchscreen keyboard.  
on the  
to  
Text.  
Create: Tap  
above the inbox list.  
Reply to all in text messages: When you send a text  
message to multiple people, you can let everyone see  
the other recipients and reply to all, or hide the other  
recipients so that replies only go to you. To change  
Attach: When you’re typing a message, tap  
to  
attach a picture, video, or other file.  
Change notifications  
Text Messagi...  
this, tap Apps  
>
Text Messaging > Menu  
& other options.  
> Settings > Group message type.  
Text your best friend: Use a widget to text your  
Create a message.  
favorite contact quickly: Tap Apps  
, tap WIDGETS at  
the top, tap and hold Direct message to drag it to your  
home screen, then choose a contact.  
Tap a conversation to open it,  
or tap & hold for options.  
Read, reply, forward & delete text  
messages  
Swipe up for more.  
Find it: Tap Apps  
>
Text Messaging  
and flick  
Tip: When the screen is locked, tap  
Tap a sender to add them to  
People, or open options for  
contacting them.  
to  
Text.  
Open: Tap a conversation to open it.  
Messages  
31  
Attachments: When you open a message with an  
attachment, tap the attachment to open it, or tap and  
hold it to save it.  
Email  
Check email accounts, and send responses, photos,  
websites, and more.  
Reply: Open a conversation, then enter your response  
in the text box at the bottom.  
Find it: Tap Apps  
>
Gmail or  
Email  
Inbox  
Choose accounts or folders.  
Forward: Open a conversation, tap and hold the  
2
message you want to forward, then tap  
at the top.  
Delete: Tap and hold a conversation you want to delete  
(or open the conversation and tap and hold just one  
Choose multiple messages, then  
choose an action at the bottom.  
message), then tap  
at the top.  
Settings: Tap Menu > Settings to change your  
signature and other options.  
“Star” a message to add it to the  
Starred Gmail label.  
Create text messages  
Find it: Tap Apps  
>
Text Messaging >  
Create an email.  
Search Gmail.  
1 Enter the recipients at the top.  
Show Gmail labels.  
Check Gmail.  
Open settings & options.  
2 Tap the text box at the bottom to enter the message.  
For text entry details, see “Type” on page 34.  
To add an attachment, tap . To send and receive  
large attachments faster, use “Wi-Fi Networks” on  
page 52.  
Tap & hold icons to show labels.  
Add Gmail™ accounts: The first time you turned on  
your smartphone, you probably set up or logged in to  
your Google™ account—that sets up the  
for one account, but you can add more by tapping  
Apps Settings > Accounts & sync.  
Gmail app  
>
32  
Messages  
Add email accounts: To add accounts for  
follow the prompts when you first open the app or  
tap > ADD ACCOUNT, then enter details. For  
Microsoft™ Exchange server work email accounts,  
enter details from your IT administrator.  
Email,  
For other chat options, use:  
Web browser: In your home screen, tap  
and  
enter your IM providers web site. Once you’re there,  
follow the link to sign in.  
Apps: To search for an instant messaging app, tap  
Change or delete accounts: To change an account’s  
sync and notifications, or delete it, tap Apps  
Apps  
>
Play Store. Your IM options will depend  
on your IM provider.  
>
Settings > Accounts & sync, tap an account, then  
tap Menu > Settings or Remove account.  
Wireless Emergency Alerts  
Wireless Emergency Alerts, also  
WIRELESS  
EMERGENCY  
Chat  
known as CMAS or PLAN, is a U.S.  
national emergency alert system.  
Emergency alerts can pop up to tell  
A
LERTS  
Sign in and try a quick chat.  
Find it: Tap Apps Talk and select your Google™  
account. Your friends list opens, and icons tell you who is  
CAPABLE  
TM  
>
you about a national or local crisis. After you close an  
alert, you can reopen it by tapping Apps  
available for  
or who is  
text chat,  
offline.  
video chat,  
voice chat,  
>
Emergency Alerts.  
Invite a friend: Tap  
in the top right, then enter the  
Tip: Emergency alerts have a special sound and vibration  
that is two seconds long, followed by one second, then  
another one second.  
email address for a friends Google account. They’ll  
receive the invitation when they sign into Google  
Talk™.  
To choose which types of alerts you receive, tap Apps  
Start a text chat: Tap a name in your list of friends,  
>
Emergency Alerts >  
. The U.S. and local  
then enter text and tap  
.
governments send these alerts through your service  
provider. So you will always receive alerts for the area  
where you are, and you won’t receive alerts if you’re  
outside of the U.S.  
Start a voice or video chat: Tap the  
voice or  
video icon next to a friends name.  
Chat from a computer: You can chat from a  
computer, too. Find out more at  
Messages  
33  
Choose a keyboard: In a text box, drag down the  
status bar and tap Select input method.  
Type  
Quick start: Type  
Swype: Drag your finger over the letters of a word, in  
one continuous motion.  
When you tap a text box, like in a message or search, you  
have keyboard options.  
Motorola Input: Enter letters by touching them one at a  
time.  
Close the keyboard: Tap Back  
.
Tips & tricks  
Keyboard adaptation: Your touchscreen keyboard  
changes, depending on whether you’re entering a text  
message, email, or other text.  
Move the cursor: Tap a spot in the text to place the  
cursor, then drag the arrow under the cursor to move  
it.  
Swype Keyboard:  
To enter a word, just trace  
a path through the letters.  
Send  
9
Anne  
1
2
3
4
5
6
7
8
0
q
w
@
ee  
r
t
y
u
i
o
p
$
&
(
)
:
;
To capitalize, go above  
the keypad.  
Copy & paste: Double-tap a word to highlight it (if  
needed, drag the ends of the highlight). Tap icons at  
the top to select all, cut, copy, or paste (tap and hold  
the icons to show labels).  
a
s
d
h
j
+
k
l
EN  
!
#
=
/
?
For double letters, circle  
the letter.  
z
x
c
v
b
nn  
m
123  
-
.
,
+!=  
Your dictionary: To add a word you enter often, enter  
it, tap the word in the word list below the text box,  
then tap there again to add it to your dictionary.  
To switch keyboards, tap & hold.  
2
q1  
w
e3 r4 t5 y6 u7 i8 o9 p0  
Motorola Keyboard:  
Tap a key for each letter, then  
tap predicted words to enter  
them.  
If Swype doesn’t know a word, tap individual letters to  
enter it.  
a
s
d
f
g
h
j
k
l
z
x
c
v
b
n
m
Symbols: Tap and hold a key to enter the small  
number or symbol at the top of it.  
?123  
.
...  
...  
...  
?123  
To enter several numbers or symbols, tap  
.
34  
Type  
Text entry settings & dictionary  
Cut, copy & paste  
Choose your keyboard style and edit the dictionary of  
words your smartphone suggests:  
Cut, copy, and past names, phone numbers, addresses,  
quotes, or anything else in a text box.  
Find it: Tap Apps  
>
Settings > Language & input  
Copy  
To choose your display keyboard, tap Default.  
Cut  
Send  
Anne Hotel  
Motorola input lets you enter text one letter at a time.  
As you type, your smartphone suggests words. If you  
enter a word that wasn’t one of the suggestions, tap  
the completed word in the suggestion bar twice to add  
it to your dictionary for next time.  
Select All  
To highlight a word, double-tap it.  
To highlight more, drag the arrows.  
1 To highlight a word, double-tap it.  
Swype™ lets you enter words with one continuous  
motion. Just drag your finger over the letters in the  
word. If Swype doesn’t know a word, you can tap  
letters to enter it—then, tap the word in the  
To highlight more words, drag the selector arrow at the  
edge of the highlight.  
2 Tap the icons for cut or copy.  
suggestion bar, and tap Add to dictionary for next time.  
Tip: Tap and hold icons to show labels.  
To change the preferences for your keyboards, tap  
next to a keyboard type. You can change the language,  
automatic punctuation, and more.  
3 Open the text box where you want to paste the text  
(even if it’s in a different app).  
4 Tap in the text box, then tap and hold to show the  
PASTE option. Tap PASTE to paste the text.  
To add or edit the words that your smartphone  
suggests and recognizes, tap Personal dictionary.  
Type  
35  
Create a circle: Tap  
tap Circles. Tap the  
select a circle (like Acquaintances), or tap  
in the top left, then  
drop-down list at the top to  
Socialize  
New circle  
Quick start: Socialize  
to create a new circle.  
Google+™ makes connecting on the web more like  
connecting in the real world. Share your thoughts, links  
and photos with the right circles.  
Add & remove people from a circle: To add people to  
a circle, select them, tap Add, select the circle, and  
tap OK. To remove people from a circle, select them,  
tap the circle name, and remove them from the circle.  
Find it: Tap Apps  
>
Google+  
Show or delete circles: Tap  
in the top left,  
tap  
the  
Circles, then tap a circle name. Tap  
drop-down list to see the circles Posts and  
Photos. To delete the circle, tap Menu > Delete circle.  
Posts  
Open options.  
Tips & tricks  
Update the stream.  
Add a widget: In your home screen, tap Apps , tap  
WIDGETS at the top, then tap and hold Google+ Posts to  
drag it to your home screen.  
Open your stream, profile,  
messenger, hangouts,  
& more.  
Help: For more about Google+, visit  
Motorola Mobility  
Added by  
47,223 people  
Other social networks: You can also use Facebook®  
and more. Use the Google Play™ Store app to find the  
latest apps and widgets.  
Following  
+2531  
Add or remove from circles.  
36  
Socialize  
Add or delete accounts  
Browse  
The first time you turned on your smartphone, you  
probably set up or logged in to your Google™  
account—that sets up the Google+ app for social  
networking.  
Quick start: Chrome™  
Use a browser that combines minimal design with  
sophisticated technology to make the web faster, safer,  
and easier:  
To add your account for the  
Facebook app:  
Find it: Tap Apps  
>
Chrome  
1 Tap Apps Settings > Accounts & sync > ADD  
>
Go to a webpage: Tap the address bar at the top of a  
ACCOUNT > Facebook.  
page and enter an address.  
2 Sign into your account with the user name or email  
Your Facebook® friends will appear in your People list.  
www.google.com  
Open options for the  
browser and page.  
If you don’t see your Facebook friends in People,  
choose your account in the Accounts & sync list and  
make sure Contacts is checked. In your People list, tap  
Menu > Contacts to display > Customize and make  
sure your Facebook account has All contacts checked.  
Web  
Images  
Places  
News  
more  
See open browser tabs,  
or open a new tab.  
To delete an account (along with its contacts and  
messages on your smartphone), tap Apps  
If you don’t see the URL bar at  
the top, drag the page down.  
>
Settings > Accounts & sync, tap the account, then  
tap Menu > Remove account.  
Touch a link to open it.Touch &  
hold for more options.  
Restaurants  
Coffee  
Bars  
t Food  
Sho  
Chicago, IL - Update precise location  
Sign in  
Browse  
37  
Create or open bookmarks: Open the address bar  
(drag down), then tap Menu or Bookmarks.  
Bookmarks  
>
To bookmark a page in your browser, tap Menu  
>
.
Tips & tricks  
To go to a bookmark, tap Menu > Bookmarks, then tap  
the bookmark.  
Go to a webpage: In your home screen, just  
tap at the top and enter a webpage address.  
Note: If you can’t connect, contact your service  
provider.  
Downloads  
Warning: Apps downloaded from the web can be from  
unknown sources. To protect your smartphone and  
personal data, only download apps from sources you  
trust, like “Google Play™” on page 13.  
Mobile sites: Some websites automatically show you  
a “mobile” version of their page—if you want to see  
the standard computer versions of all websites, tap  
Menu > Request desktop site.  
To download a file, picture, or webpage, tap Apps  
Reload: If a page doesn’t load correctly, try  
>
Chrome and go to the website:  
tapping  
.
Files: Tap the download link. To show the file or app,  
Clear history: In the browser, tap Menu > Settings >  
Privacy > Clear browsing data. Then choose history,  
cache, cookies, and other options.  
tap Apps  
>
Downloads.  
Pictures: Tap and hold it to choose Save image. To  
show the picture, tap Apps  
>
Gallery  
Help: For more about Google Chrome, visit  
> Download  
To download apps or smartphone updates, see  
Download apps” on page 13 or “Update your  
smartphone” on page 15.  
Web connection  
Conserve your monthly data allowance by switching from  
the Verizon network to a Wi-Fi network for your internet  
Browser options  
connections. Tap Apps  
the switch at the top to turn Wi-Fi  
networks. There’s more in “Wi-Fi Networks” on page 52.  
>
Settings > Wi-Fi, then tap  
To change your browser homepage, security settings,  
ON and search for  
text size, and other options, tap Menu > Settings.  
38  
Browse  
Safe surfing & searching  
Photos & videos  
Keep track of what your browser and searches show:  
Quick start: Photos & Videos  
Browse incognito: To open a tab that won’t appear in  
Capture super clear photos and HD videos to savor that  
“Wow!” moment. Send them to friends or save them for  
later.  
your browser or search history, tap Apps  
>
Chrome > Menu > New Incognito tab.  
Browser history, cache, and passwords: To clear  
Find it: Tap Apps  
>
Camera  
your browser history and other saved information, tap  
Tip: When the screen is locked, tap  
and flick to  
Apps  
>
Chrome > Menu > Settings > Privacy  
Camera.  
> CLEAR BROWSING DATA.  
Automatic form completion: When you enter your  
name in an online form, your browser can  
automatically enter your address information. If you  
Last Photo orVideo  
don’t want that, tap Apps  
> Settings > Autofill forms, then tap the switch at the  
top to turn it OFF  
Browser pop-ups: To stop pop-up windows from  
opening, tap Apps Chrome > Menu  
>
Chrome > Menu  
Front or Back Camera  
.
Capture  
Zoom  
>
Camera or Camcorder  
> Settings > Content settings > Block pop-ups.  
Search history and location: In your home screen,  
tap  
to open the search window, tap Menu  
> Settings > Google Search, then uncheck the options  
you don’t want.  
Flash  
Exposure (brightness)  
Voice search: Tap , then tap  
that let you filter explicit images and offensive words.  
to open options  
Modes (panorama, HDR)  
Scenes (portrait, landscape)  
Effects (black & white, negative)  
Settings (resolution & more)  
Photos & videos  
39  
Tips & tricks  
Take photos  
Take a photo: Open the camera, then tap  
.
Find it: Tap Apps  
>
Camera  
Record a video: Tap  
start or stop recording.  
in the camera, then tap  
to  
Tap to take a photo (or tap and hold to focus, then  
release to take).  
View, share, or delete: Tap your last photo/video in  
the corner of your viewfinder, or tap Apps  
Record videos  
>
Gallery and tap a photo or video. You can choose  
play on media device, share, Menu , and more.  
Find it: Tap Apps  
>
Camera, then tap  
Tap  
Tip: To send a video in a text message, set the video  
quality first: Tap to switch to the camcorder, then,  
tap > Video Resolution > QVGA. After you record the  
video, tap its thumbnail, then tap it for sharing options.  
to start or stop recording.  
Zoom: Press the volume keys.  
Focus and flash: To choose an off-center focus point  
and test the automatic flash, tap a spot in the  
viewfinder before you take the picture. A green square  
marks the focus point—tap  
to take the picture.  
Memory card: Photos and videos are stored in your  
smartphone memory unless you open the camera and  
tap  
Settings > Storage Location > SD card. To avoid  
erasing your personal photos/videos if you reset your  
smartphone (see “Reset” on page 62), insert an  
optional microSD memory card in the smartphone and  
store your photos/videos on the microSD card.  
Clarify: For the clearest photos and videos, clean the  
lens with a soft, dry cloth.  
40  
Photos & videos  
The perfect shot  
Options  
Point and click—done. But when you want the perfect  
shot or something a little different, play with these  
camera options:  
Flash  
Set Flash On, Flash Off, or Auto  
Flash.  
Options  
Or these video options:  
Options  
Settings  
Widescreen (6MP or 8MP photo  
resolution)  
Settings  
Video Resolution (1080p, 720p,  
DVD, VGA, or QVGA)  
Volume Key Function (use  
volume keys to zoom)  
Volume Key Function (use  
volume keys to zoom)  
Geo-tag (auto location  
information)  
Geo-tag (auto location  
information)  
Storage Location (smartphone or  
microSD memory card)  
Storage Location (smartphone or  
microSD memory card)  
Shutter Tone  
Effects  
Scenes  
Set a photo effect: Normal, Black &  
White, Negative, and more.  
Shutter Tone  
Effects  
Set a video effect: Normal, Black &  
Set the type of photo you want to  
take: Auto, Portrait, Landscape, and  
more.  
White, Negative, and more.  
Audio Scenes Set sound recording options:  
Stereo, Wind Reduction, or Concert.  
Modes  
Set to Single shot, Panorama,  
Multi-shot, Timer, or HDR  
(high dynamic range).  
Modes  
Set to Normal Video, Video MMS,  
Slow Motion, or Time Lapse.  
Exposure  
Light  
Select an exposure setting.  
Exposure  
Select an exposure setting.  
Set Light On or Light Off.  
Photos & videos  
41  
Edit, share, or delete photos &  
videos  
Capture your screen  
Sometimes a picture speaks louder than words. Share a  
screen capture of your favorite playlist, your new high  
score, or a friends contact information. If you can show it  
on your smartphone, you can share it with your friends.  
Find it: Tap Apps  
>
Gallery  
Play, share, or delete: Tap a thumbnail to open it, then  
choose to play it on a DLNA media device, or to  
share it. To delete it, tap Menu Delete.  
To capture your smartphone’s screen, press and hold  
both the Power key and the Volume Down key for a few  
seconds.  
Tip: To select multiple files, open a folder, tap and hold  
a photo, then tap others.  
To see the screen capture, tap Apps  
> Screenshots.  
>
Gallery  
Zoom: Open a photo,  
then drag two fingers  
apart or together on the  
screen.  
Movies & TV on Google Play™  
Find and rent movies and TV shows to watch on your  
smartphone, tablet, or computer:  
Tip: Turn the  
smartphone sideways  
for a widescreen view.  
Find it: Tap Apps  
>
Play Movies.  
Wallpaper or contact  
photo: Open a picture, then tap Menu > Set picture  
as.  
To shop, rent, or watch on a computer, go to  
Edit: Open a picture, then tap Menu > Edit.  
Slideshow: Open a folder, then tap  
at the top. To  
stop the slideshow, tap the screen or Back  
.
Tip: To show the slideshow on a television or other  
device, see “Connect & transfer” on page 50.  
To copy photos to/from a computer, go to “Memory card &  
file management” on page 54.  
42  
Photos & videos  
YouTube™  
Music on Google Play™  
Watch videos from YouTube users everywhere—or log  
into your account to share your own.  
Quick start: Music  
Music everywhere, literally—stream it, buy it, save it,  
play it. Listen and create playlists anytime, with music on  
your smartphone.  
Find it: Tap Apps  
>
YouTube  
search to find a video, then  
Watch: Tap BROWSE or  
tap the image to play it.  
Upload: Tap ACCOUNT, choose your Google™  
account, then tap  
Find it: Tap Apps  
>
Play Music  
To access your Google Play™ Music with a computer,  
.
Your smartphone can play up to eight hours of HD  
content on a single charge. YouTube automatically caches  
your favorite shows over a Wi-Fi connection while your  
smartphone charges, for smoother playback and less  
battery drain.  
Google Play  
Search  
Shop  
PLAYLISTS  
RECENT  
Last added  
PLAYLIST  
Settings  
Last added  
Allie’s m
Allie’s mix  
PLAYLIST  
Flick left or right for songs,  
playlists & more.  
Allie live shows  
PLAYLIST  
Allie live shows  
Portland  
Touch  
for options.  
Portland  
PLAYLIST  
road trip  
PLAYLIST  
During a song:  
road trip  
summer songs  
PLAYLIST  
2:31  
summer songs  
workout 1  
workout  
1
PLAYLIST  
Touch to skip or hold to scan.  
Music on Google Play™  
43  
Tips & tricks  
Books on Google Play™  
Go back: When you open a song or artist list, tap  
in  
the top left to go back.  
Quick start: Books  
Read your favorite books, magazines, and newspapers  
when and where you want.  
Shuffle or repeat: During a song, tap the screen to  
show shuffle  
and repeat  
at the bottom.  
Tap once to repeat the current song list, or twice  
to repeat only the current song.  
Find it: Tap Apps  
Open: Swipe left and right to see more books in your  
library. To open a book, tap it.  
>
Play Books  
Volume: Press the volume keys.  
Hide the music player: To use another app while your  
music plays, tap Home  
. To return to the music  
player, drag down the status bar and tap the song title.  
Home screen: Control music playback from the home  
Choose Make available offline  
Google Play  
screen by adding the Google Play Music widget.  
or other options.  
Shop: Tap  
to shop for more music.  
Download books.  
Playlists: Tap and hold a song in your library to add it  
to a playlist or show other options. To edit, delete and  
rename a playlist, tap and hold its name in the music  
library.  
Swipe left to show all your  
books.  
During a flight: Press and hold the Power key  
> Airplane mode to turn off all your network and  
wireless connections and listen to music during a  
flight.  
Tap a book to open & read it.  
Alice’s Adventures in  
Wonderland  
Lewis Carroll  
Pride and Prejudice  
Jane Austen  
File types: Your smartphone can play MP3, M4A, AAC,  
AAC+, MIDI, and WAV files.  
44  
Books on Google Play™  
Read offline: To store books for reading when you’re  
not connected, tap Menu > Make available offline,  
Locate & navigate  
Quick start: Locate & navigate  
Find an address, find a place, see whats close by, get  
directions or full navigation, and so much more—all with  
the Google Maps™ you know and love.  
choose the books, then tap  
.
Tips & tricks  
Turn pages: While reading the book, turn the pages by  
swiping them.  
Recent page: When you open a book, it shows the  
last page you were reading.  
Find it: Tap Apps  
>
Maps  
Table of contents: Tap a book page, then tap Menu  
to open its table of contents or your book display  
options.  
Close: To return to your book list, tap  
in the top left.  
Maps  
Open Navigation, Latitude,  
history, and more.  
Wilmette  
Shop: To shop for books, tap Apps  
>
Play  
Books, then  
in the top right.  
Evanston  
Lincollnwood  
Center the map on my  
location.  
Browse by category, or tap  
and search for a title or  
author. Tap a book to show details. Then, tap the  
books price to buy it (or tap OPEN to open a free book).  
After you confirm a purchase, the book is added to  
your library.  
Chicago, IL  
Oak Park  
A
Clear Map  
Chicago  
Cicero  
Search  
Directions  
Local  
Make Available Offline  
La Grange  
Settings  
Help  
Layers  
Menu  
Burbank  
Oak Lawn  
Locate & navigate  
45  
Tips & tricks  
Google Local™  
Find an address: Enter the address in the search box  
at the top. The map moves to show the address.  
Google Local lets you find the restaurants, cafes, bars,  
and attractions that are close to you:  
Get directions: Find an address on the map, tap it,  
then tap  
Find it: Tap Apps  
>
Local  
.
Tip: In Maps, just tap  
at the bottom.  
Save an address: Tap the address, then tap the star  
by its name. To show your starred places, tap Maps  
and choose My Places. To remove a starred place, tap  
and hold the address, then tap Delete.  
Google Maps™ Navigation beta  
Get spoken turn-by-turn directions to the destination you  
specify.  
Zoom: To zoom in or out, drag two fingers together or  
apart on the screen.  
Find it: Tap Apps  
>
Navigation  
Speak, type, or select your destination. Navigation shows  
a map and starts telling you directions.  
Turn and tilt: Rotate two fingers on map to turn it or  
drag down/up to tilt.  
Tip: To add to your STARRED places, open Google Maps,  
find an address, then tap the  
Send your location: To tell others where you are, tap  
your location on the map, tap the My Location bubble,  
then choose Send location to others.  
next to it.  
To choose Exit navigation or other options, tap  
at the  
to show gas stations and other points  
bottom. Tap  
along the way.  
Find nearby businesses or attractions: Tap  
bottom.  
at the  
Note: Using a mobile device or accessory while driving  
may cause distraction and may be illegal. Always obey  
the laws and drive safely.  
Identify address: Tap and hold a spot on the map to  
show the nearest address.  
Get map help: Tap Menu > Help.  
46  
Locate & navigate  
Google Latitude™  
Work  
Quick start: Work  
With Quickoffice™, you can open and edit files online, or  
download them to your smartphone.  
Google Latitude lets you see where your friends and  
family are on Google Maps™. Plan to meet up, check that  
they got home safely, or just stay in touch. Don’t worry,  
your location is not shared unless you agree to it. After  
you join Google Latitude, you can invite your friends to  
view your location, or accept their invitations.  
Find it: Tap Apps  
>
Quickoffice  
To join Google Latitude, tap Apps  
Maps at the top, then choose Join Latitude.  
To use Google Latitude after you join, tap Apps  
>
Maps, tap  
>
Latitude:  
Internal Storage  
To add friends, tap  
.
Alarms  
Open a folder or file.  
Date last modified  
Tap Select from Contacts or Add via email address. Your  
friend will receive an email notice.  
Android  
Date last modified  
To remove friends, tap  
next to their name.  
DCIM  
Date last modified  
To share your location when you receive a request,  
you can choose Accept and share back (show your  
location and see theirs), Accept, but hide my location  
(hide your location, but see theirs), or Don’t accept  
(hide both locations).  
Download  
Date last modified  
Select a file for options like Cut.  
Movies  
Date last modified  
Music  
Date last modified  
Notifications  
Date last modified  
To hide your location, tap Menu > Location Settings  
> Location reporting > Do not update your location.  
Pictures  
Create files, folders, search &  
more—touch and hold an icon to  
show its label. Flick left for more  
options.  
Date last modified  
Podcasts  
To sign out, tap Menu > Location Settings > Sign out  
Date last modified  
of Latitude.  
Work  
47  
Tips & tricks  
Office network  
Open files: Tap a file or folder to open it, or tap and  
hold a file for options. You can edit most text or  
spreadsheet files.  
To connect your office network with a Virtual Private  
Network connection, see “Virtual Private Networks  
(VPN)” on page 59.  
Select text: Double-tap text to select it.  
Alarm  
Open options: To sort or choose other options, tap  
Menu  
.
To set an alarm, tap the alarm  
100%  
Fri, Oct 26  
icon in the Circles widget on  
the home screen.  
Work faster: Use a dock or Bluetooth® keyboard and  
mouse when you want to make your smartphone  
more like a laptop computer. To connect them, turn  
4:00  
70
5
Alarm: Tap an alarm to  
Chicago  
them on and tap Apps  
>
Settings > Bluetooth.  
edit it, or tap  
new alarm.  
to add a  
To disconnect them, turn them off. For more, see  
Bluetooth® wireless” on page 51.  
When an alarm sounds,  
tap Dismiss to turn it off or Snooze to delay for ten  
minutes.  
Corporate sync  
If you use Microsoft™ Office Outlook on your work  
computer, your smartphone can synchronize emails,  
events, and contacts with your Microsoft Exchange  
server.  
Settings: To change your alarm sound, snooze delay,  
or other settings, tap Menu > Settings.  
Tip: To set your date, time, time zone, and formats, tap  
Apps Settings > Date & time.  
>
To add your Corporate account, see “Email” on  
page 32.  
To choose what to sync from your Corporate account,  
tap Apps  
>
Settings > Accounts & sync, tap your  
account, then choose options like Calendar, Contacts,  
or Email.  
48  
Work  
Add events: From any view, tap Menu > New event,  
enter event details, then tap SAVE.  
Show, edit, or delete events: Tap an event to open it,  
then tap edit or delete  
Calendar  
Show events stored on your smartphone and in your  
online calendars, all together in one place.  
.
Find it: Tap Apps  
>
Calendar  
Show, hide, or add calendars: Tap Menu  
> Calendars to display to show or hide calendars from  
your Google™ account. You can use a computer to add  
or remove calendars on your Google account at  
Change the view: Tap the date at the top left to  
choose Day, Week, Month, or Agenda.  
To set your default view, tap Menu > Settings  
> General settings > Default view.  
To go to a date, tap Menu > Go to date.  
Where are events stored and changed? Your  
smartphone can store your events in your Google  
account or on your smartphone: Tap Menu > Settings  
> General settings > Default calendar.  
View Options  
December 2012  
Sun  
Mon  
Tue  
t  
1
New event  
25  
26  
27  
Menu  
Tip: Add a Calendar widget to your home screen. Tap  
Apps > WIDGETS, then tap and hold the Calendar  
widget to add it to your home screen.  
Go to date  
2
9
3
10  
17  
4  
1  
4
11  
18  
25  
1
8
Refresh  
Search  
5  
Calendars to display  
Settings
16  
26  
2
28  
4
2  
29  
5
Event colors indicate different  
calendars.  
27  
3
Scroll  
Work  
49  
Tips & tricks  
Connect & transfer  
Bluetooth® devices: To connect a Bluetooth headset,  
keypad, or other device, tap Bluetooth.  
Quick start: Connect & transfer  
Connect accessories, computers, networks, and more.  
Wi-Fi networks: To connect, tap Wi-Fi.  
Find it: Tap Apps  
>
Settings  
Wi-Fi hotspot: To make your smartphone a hotspot,  
tap Tethering & Mobile Hotspot, then check Mobile  
Hotspot. You can change hotspot security.  
Google Drive™: Upload files to the web, so that you  
can access them from the browser in  
Microsoft™ Windows™ or Apple™ Macintosh™  
computers, as well as other Android™ devices. Visit  
disables all wireless  
connections.  
ON  
Settings  
USB cable: Your smartphones micro USB port lets  
you exchange media and other files with a connected  
computer. To change the type of USB connection, tap  
WIRELESS & NETWORKS  
OFF  
Airplane mode  
Wi-Fi  
Change Wi-Fi settings.  
ON  
Apps  
>
Settings > Storage > Menu > USB  
Turn Wi-Fi or Bluetooth  
ON  
Bluetooth  
computer connection.  
ON  
OFF  
power  
or  
.
Tethering & Mobile Hotspot  
Data usage  
Automatic connections: When Bluetooth® or Wi-Fi  
power is  
ON , your smartphone automatically  
Change Bluetooth settings.  
reconnects to available devices or networks it has  
used before.  
More...  
DEVICE  
Change connection & sharing  
settings.  
Sound  
Display  
Storage  
Move pictures, music, & other  
media to an optional microSD  
memory card.  
50  
Connect & transfer  
Note: Using a mobile device or accessory while driving  
may cause distraction and may be illegal. Always obey  
the laws and drive safely.  
Bluetooth® wireless  
Turn Bluetooth power on/off  
Find it: Tap Apps  
Bluetooth switch to turn it  
>
Settings, then tap the  
ON  
Manage devices  
To manually reconnect your smartphone with a paired  
device, tap the device name in the AVAILABLE DEVICES  
list.  
Tip: To extend battery life or stop connections, turn the  
OFF  
Bluetooth switch  
when you’re not using it.  
Connect devices  
To manually disconnect your smartphone from a paired  
device, tap the device name in the devices list, then  
tap OK.  
The first time you connect a Bluetooth device, follow  
these steps:  
To remove a paired device, tap  
name in the PAIRED DEVICES list, then tap Unpair.  
Tap Apps Settings > Bluetooth, turn Bluetooth  
next to the device  
1 Make sure the device you are pairing with is in  
discoverable mode.  
>
Note: Refer to the guide that came with the Bluetooth  
power on, then tap Menu > Rename phone. Enter a  
device for details.  
name and tap OK.  
2 Tap Apps  
>
Settings > Bluetooth.  
3 Make sure the switch at the top is  
SEARCH FOR DEVICES.  
ON , then tap  
Let devices find your smartphone  
To let a Bluetooth device discover your smartphone:  
4 Tap a found device to connect it (if necessary, tap Pair  
or enter a passkey like 0000).  
1 Tap Apps  
>
Settings > Bluetooth.  
2 Tap your smartphone’s name to make it visible to all  
devices for two minutes.  
Tip: Tap  
When the device connects, the Bluetooth status  
indicator turns blue  
next to a device to rename it.  
.
To automatically disconnect or reconnect a device  
anytime, just turn it off or on.  
Connect & transfer  
51  
Transfer files  
Connect to networks  
Tip: If you have a monthly data allowance on your phone  
network, you can save your allowance by using a Wi-Fi  
connection for data.  
Photos or videos: Open the photo or video, then  
tap > Bluetooth.  
People: Tap Apps  
>
People > Menu > Share  
contacts, check what you want to share (you can  
To find networks in your range:  
choose Unselect all), then tap OK > Bluetooth.  
1 Tap Apps  
>
Settings > Wi-Fi.  
Tip: To see your smartphone’s MAC address and Wi-Fi  
settings, tap Menu > Advanced.  
Wi-Fi Networks  
Wi-Fi enhanced connectivity  
Conserve your monthly data allowance by switching from  
the Verizon network to a Wi-Fi network for your Internet  
connections.  
2 Make sure the switch at the top is  
SCAN.  
ON , then tap  
3 Tap a found network to connect it (if necessary,  
enter Network SSID, Security, and Wireless password,  
and tap Connect).  
When you use the browser or other Internet apps, your  
smartphone scans for Wi-Fi networks (even when Wi-Fi  
is turned off) and prompts you to switch to a Wi-Fi  
network. If you have a usage-based data plan, you can  
conserve your monthly data allowance by using a Wi-Fi  
connection.  
When your smartphone connects, the Wi-Fi status  
indicator  
appears in the status bar.  
Note: If you see a question mark in the Wi-Fi status  
indicator , drag down the status bar, tap the  
network, and enter the networks password.  
Turn Wi-Fi power on/off  
Tip: When Wi-Fi power is on, your smartphone  
automatically reconnects to available networks it has  
used before  
Find it: Tap Apps  
>
Settings, then tap the Wi-Fi  
switch to turn it  
ON  
.
Note: To extend battery life, turn the Wi-Fi switch OFF  
when you’re not using it.  
52  
Connect & transfer  
Channel—If you notice interference after your  
hotspot has been active for a while, try different  
channels.  
Manage networks  
To remove a network, tap it in the list, then tap Forget.  
To manage your networks, tap Apps  
> Wi-Fi, turn Wi-Fi power on, then tap Menu > Manage  
>
Settings  
2 Tap Save when the settings are complete.  
Networks.  
When Mobile Hotspot is active, other Wi-Fi enabled  
devices can connect by entering your hotspots SSID,  
selecting a Security type, and entering the correct  
Wireless password.  
Wi-Fi hotspot  
Your can make your smartphone a Wi-Fi hotspot to  
provide portable, convenient internet access to other  
Wi-Fi enabled devices.  
Wi-Fi modes  
For those who like to get a bit more technical, your  
smartphone supports the following Wi-Fi modes:  
802.11a, b, g, n.  
Note: Keep it secure. To protect your smartphone and  
hotspot from unauthorized access, it is strongly  
recommended that you set up hotspot Security (WPA2 is  
the most secure), including password.  
USB cables  
Find it: Tap Apps  
>
Settings > Tethering & Mobile  
Note: Copyright—do you have the right? Always follow  
Hotspot and check Mobile Hotspot.  
the rules. See “Content Copyright” on page 72.  
1 Your smartphone turns off Wi-Fi power and uses the  
mobile network for internet access. Tap Mobile Hotspot  
Settings > Configure Mobile Hotspot to set up security:  
To load music, pictures, videos, documents, or other files  
from your computer, connect your smartphone to your  
computer with a USB cable. To change the type of USB  
SSID—Enter a unique name for your hotspot.  
connection, tap Apps  
>
Settings > Storage  
Security—Select the type of security you want:  
Open or WPA2. For WPA2, enter a unique password  
that others will need to access your Wi-Fi hotspot.  
> Menu > USB computer connection.  
For Microsoft™ Windows™ XP, Windows Vista, and  
Windows 7: On your computer, choose Start, then  
select Windows Explorer from your list of programs. In  
Windows Explorer, your smartphone will appear as a  
connected drive (mass storage device) where you can  
Note: WPA2 is recommended by IEEE.  
Connect & transfer  
53  
drag and drop files, or it will appear as an MTP or PTP  
device that lets you use Windows Media Player to  
transfer files. For more instructions or driver files, visit  
Remove or erase a memory card  
Note: Do not remove a microSD memory card while your  
smartphone is using it or writing files on it.  
Before you remove a microSD card you need to unmount  
For Apple™ Macintosh™: Use Android File Transfer,  
it. Tap Apps  
>
Settings > Storage  
> Unmount SD card.  
To erase a microSD card, tap Apps  
> Storage > Erase SD card.  
>
Settings  
Memory card & file management  
Your photos, videos, and other files are automatically  
stored in your smartphones internal memory.  
Warning: All data on the microSD card will be deleted.  
Optional microSD memory cards can help store more  
files. To install a microSD card in your smartphone, see  
Assemble & charge battery” on page 4.  
USB connection  
You can connect your smartphone to a computer with a  
USB cable.  
Tip: To move media from internal memory to a  
Note: The first time you use a USB connection, your  
computer may indicate that drivers are being installed.  
Follow any prompts you see to complete the installation.  
This may take a few minutes.  
microSD card, tap Apps  
>
Settings > Storage  
> Manage internal storage.  
Manage files on your smartphone  
1 With the home screen showing, connect a Motorola  
micro USB data cable from your smartphones micro  
USB port to a USB port on your computer. Your  
Find it: Tap Apps  
>
Files > Device storage or SD  
card  
Tap a file or folder to open, then tap and hold a file to  
Delete or Share.  
smartphone should show  
in the status bar.  
Note: Make sure to connect the smartphone to a high  
power USB port. Typically, these are located directly on  
your computer. To change the type of USB connection  
if necessary, tap Apps  
>
Settings > Storage  
> Menu > USB computer connection > Mass Storage.  
54  
Connect & transfer  
2 Your smartphone and microSD memory card appear as  
two separate removable disks on your computer.  
3 In Settings, tap Tethering & Mobile Hotspot, then check  
USB tethering to start the connection.  
Drag and drop files between your computer and the  
smartphone or microSD card folders. When you’re  
done, use “Safely Remove Hardware” before  
disconnecting the USB cable.  
To stop the connection, uncheck USB tethering, then  
disconnect your smartphone from your computer.  
Data use  
Note: You can’t use files on the microSD card while your  
smartphone is connected to the computer.  
You can track the amount of data uploaded and  
downloaded by your smartphone, and set a limit on your  
monthly data use to avoid additional charges.  
Share your data connection  
Note: Usage information is provided to help you manage  
your smartphone. This may not match the amounts  
charged by your service provider, as they’re not  
measured in the same way.  
Your computer can access the internet through your  
smartphone’s mobile network—you just need a USB  
cable.  
Tip: To share a Wi-Fi connection, see “Wi-Fi hotspot” on  
page 53.  
1 Connect your smartphone to your computer using a  
USB cable.  
Note: If your computer is running something older  
than Microsoft™ Windows™ 7 or  
Apple™ Macintosh™ OSX, it might require special  
configuration.  
2 On your smartphone, tap Apps  
make sure the Wi-Fi switch is set to OFF  
>
Settings, then  
.
Connect & transfer  
55  
Find it: Tap Apps  
>
Settings > Data usage  
when you want mobile data turned off. Your  
smartphone will notify you when you reach the limit  
(and many of your smartphones features will stop  
working).  
Data usage  
Mobile data  
Set data restrictions,  
or show Wi-Fi usage.  
ON  
Restrict app background data: Below the graph,  
apps are listed from highest to lowest data use. Some  
apps transfer data in the background when you're not  
viewing them—to stop an app from doing this, tap it  
and then check Restrict background data.  
Set mobile data limit  
Activate a data limit.  
Jun 26  
-
Jul 26  
Data usage cycle  
4.0  
GB  
limit  
Drag bars to change your  
warning (orange) or limit (red).  
1.5  
GB  
warning  
Tip: Apps that use a lot of data might also use a lot of  
battery power.  
Jun 26  
Jul 26  
Restrict all background data: After you set a data use  
limit, you can also turn off background data use. Just  
tap Menu > Restrict background data.  
Jul 19  
-
26: about 38.65MB used  
Drag white bars to see data  
use for this date range.  
Measured by your phone. Your carrier’s data  
usage accounting may differ.  
Browser  
Email  
14.46MB  
Touch an app to show or  
restrict background data.  
Share with NFC  
7.28MB  
Near Field Communication (NFC)  
lets you share your screen and its  
information with other  
Mobile & Wi-Fi usage: The main graph shows data  
use on your mobile network. To show a tab for data  
use over a Wi-Fi connection, tap Menu > Show Wi-Fi  
usage.  
NFC-enabled devices by  
touching, and more.  
NFC Antenna  
Find it: Tap Apps  
>
sure that NFC is checked  
(on back)  
Settings > More, then make  
Data use warning: Drag the right side of the orange  
bar up or down to set when your smartphone warns  
you about data use.  
Data use limit: Check Set mobile data limit, then drag  
the right side of the red bar up or down to set the level  
56  
Connect & transfer  
You can:  
Your cloud  
Share your screen: To share your screen with another  
NFC-enabled device, turn on Android Beam: tap  
Apps Settings > More > Android Beam, then  
tap the power switch to turn it  
One account with access to everything,  
everywhere—smartphone, tablet, computer.  
>
ON  
.
Sync your Google™ account  
When you log in to the same Google account, all devices  
can get to all the same apps, movies, books, and music  
from “Google Play™” on page 13—plus you share the  
same Google Drive™, Gmail™, Google Calendar™, and  
other Google services. To add accounts to your  
Then, just open the screen you want to share (such as  
a favorite browser site), and touch the back of your  
smartphone to the back of the other device. When  
your smartphone shows Touch to Beam, just tap your  
screen.  
smartphone, tap Apps  
>
Settings > Accounts &  
Read links, coupons, and information: Look for the  
NFC logo on posters, signs, store displays, and other  
places—just touch the back of your smartphone to the  
logo to receive its tag information.  
sync.  
Google Drive™  
Google Drive is everywhere you are—on the web, in your  
home, at the office, and on the go. Your files are  
protected in your Google account.  
Set up Bluetooth® & Wi-Fi connections: Just touch  
the back of your smartphone to an NFC-enabled  
Bluetooth device or Wi-Fi access point to automatically  
pair or connect with the device.  
If you don’t have  
Tap Apps  
Google Drive.  
Drive, you can download it for free:  
>
Play Store, tap  
and search on  
For your security: Your smartphone uses the latest  
security, encryption, and authentication features to  
protect your personal information for content sharing.  
NFC only works over a short range (about  
4 cm/1.5 inches), so it's unlikely you’ll connect by  
mistake—if you do, you’ll still have to accept the  
connection to send or receive information.  
Connect & transfer  
57  
Find it: Apps  
>
Drive  
Upload from your computer: On your computer, log  
documents.  
My Drive  
Create a document, or change  
encryption and other settings.  
Refresh a file list: Tap Menu > Refresh in a file list to  
show changes from other users or your computer.  
Shared with me  
Starred  
Back  
Share, send,  
rename,  
download offline,  
and more.  
Smartphone & tablet  
My Drive  
Your Android™ smartphone and tablet can work together,  
to help you get the most out of both:  
Recent  
Your cloud: Access to all your stuff on both devices.  
Offline  
See “Your cloud” on page 57.  
Document  
Drawing  
Presentation  
Spreadsheet  
Other FileType  
Transfer media and files: Upload files to your “Google  
Drive™” on page 57 from any Android device on your  
Google account, or you can copy files to your  
smartphones memory card and transfer it to other  
devices with “Memory card & file management” on  
page 54.  
Smartphone hotspot: If you have a Wi-Fi tablet, turn  
your smartphone into a Wi-Fi hotspot to let your tablet  
access the internet anywhere—see “Wi-Fi hotspot” on  
page 53,  
Create: To create a new doc, tap Menu > New.  
Download or share: Tap  
next to a file to share it,  
make it available offline, and more. Tap Offline to show  
offline documents on your smartphone.  
Bluetooth® accessories: If you have a Bluetooth  
keyboard or other accessories to use with your tablet,  
remember you can use them with your smartphone  
too. To connect them, see “Bluetooth® wireless” on  
page 51.  
Upload from your smartphone: Tap Menu > New...  
> Upload to choose a song, file, picture, or other file to  
upload.  
58  
Connect & transfer  
HDMI™ mirror mode  
DLNA™ media devices  
Connect to an HD display using an  
optional micro HDMI™ cable (sold  
separately):  
Use DLNA Certified computers,  
TVs, and other devices to show  
the videos and pictures stored on  
your smartphone.  
Fri, Oct 26  
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87°  
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4:00  
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Chicago  
1 Make sure your smartphone is connected to a Wi-Fi  
Voicemail  
Email  
Chrome  
Play Store  
network that has another DLNA Certified device.  
2 Tap Apps  
video you want to show.  
3 Tap at the top of the screen.  
>
Gallery, then open the picture or  
Your smartphone searches for DLNA devices on your  
network.  
4:00  
4 Choose a device to connect.  
Fri, Oct 26  
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Virtual Private Networks (VPN)  
A VPN lets you access files on a secured network (like an  
office network with a firewall). Contact the network  
administrator to ask for VPN settings, and any additional  
apps or other requirements.  
Voicemail  
Email  
Chrome  
Play Store  
To enter VPN settings, tap Apps  
>
Settings  
> More... > VPN. Choose the type of VPN and enter  
settings from the network administrator. The network is  
stored in the VPN list so that you can select it whenever  
you need to connect.  
Connect & transfer  
59  
Mobile network  
Protect  
You should not need to change any network settings.  
Contact Verizon Wireless for help.  
Quick start: Protect  
Make sure your information is protected, in case your  
smartphone is lost or stolen.  
Tap Apps  
>
Settings > More... > Mobile networks to  
see network settings options.  
Find it: Tap Apps  
>
Settings > Security & Screen  
Lock  
Airplane mode  
The easiest way to protect your smartphone is to use  
Screen lock. You can choose facial recognition, a pattern,  
or a PIN to unlock your smartphone.  
Use airplane mode to turn all your wireless connections  
off—useful when flying. Press and hold the Power key  
> Airplane mode.  
Note: When you select airplane mode, all wireless  
services are disabled. You can then turn Wi-Fi and/or  
Bluetooth® power back on, if permitted by your airline.  
Other wireless voice and data services (such as calls and  
text messages) remain off in airplane mode. Emergency  
calls to your region’s emergency number can still be  
made.  
Change your screen lock to  
use a slide, facial recognition,  
a pattern, PIN, password, or  
no lock.  
Security & Screen Lock  
SCREEN SECURITY  
Screen lock  
Default  
Owner info  
Your info can show on  
the lock screen.  
Allow Bluetooth bypass  
Allow voice commands to be launched  
via Bluetooth Multi-function button  
while device is locked  
ENCRYPTION  
Encrypt phone  
Require a numeric PIN or password to decrypt  
your phone each time you power it on  
Encrypt the data stored on  
Encrypt SD card  
your smartphone or microSD  
memory card.  
Protect the data on your memory card  
SIM CARD LOCK  
Set up SIM card lock  
60  
Protect  
Note: This feature is less secure than a pattern, PIN, or  
Tips & tricks  
password.  
Face unlock: Unlock your smartphone by looking at it!  
Tap Apps Settings > Security & Screen Lock  
> Screen lock > Face Unlock and follow the prompts.  
>
Pattern: Draw a pattern to unlock.  
PIN: Enter four to sixteen digits to unlock.  
Forgotten pattern, PIN, or password: If you forget  
your pattern, PIN, or password, you can enter your  
Google™ account email and password to unlock the  
smartphone (see “Can’t unlock?” on page 61.  
Password: enter four to sixteen letters, digits, or  
symbols to unlock.  
To change when your touchscreen goes to sleep, see  
Power key” on page 18.  
Restrict dialing: To restrict your smartphone so that it  
Note: You can make emergency calls on a locked  
smartphone (see “Emergency calls” on page 27). A  
locked smartphone still rings, but you need to unlock it  
to answer.  
can only dial a few numbers, tap Apps  
> Menu > Settings > Fixed dialing numbers.  
>
Phone  
Screen lock  
To keep your smartphone secure, you can make the  
touchscreen lock when it goes to sleep.  
Can’t unlock?  
Face unlock: If your smartphone doesn’t recognize your  
face, you’ll be prompted to enter your backup pattern or  
PIN code to unlock it.  
Find it: Tap Apps  
>
Settings > Security & Screen  
Lock > Screen lock, then select the lock type:  
None: Turn off the screen lock.  
Default: Tap and flick to  
Pattern, PIN, or password: If you forget your pattern,  
PIN, or password, you can enter your Google™ account  
email and password to unlock the smartphone.  
Unlock.  
Face Unlock: Look at your smartphone to unlock it.  
If you don’t have a Google™ account on your  
smartphone, contact Verizon Wireless to have your  
device factory reset.  
Follow the prompts to capture your face and enter a  
PIN or password (for backup or to change the lock  
setting). When the screen is dark, press the  
Power key, then frame your face in the square at the  
bottom to unlock.  
Warning: A factory reset will delete all data on your  
smartphone.  
Protect  
61  
To encrypt your smartphone and require a PIN or  
password whenever you turn on your smartphone:  
SIM lock  
Note: Your smartphones four-digit SIM PIN code is  
originally set to 1111. You should change this code to  
keep your smartphone secure.  
Find it: Tap Apps  
>
Settings > Security & Screen  
Lock > Encrypt phone  
Caution: If you enter an incorrect SIM PIN code three  
times, your smartphone locks your SIM card and asks for  
your PIN unlock code. Contact Verizon Wireless for your  
PIN unlock code.  
Backup & restore  
Your Google™ account data is backed up online. So, if  
you reset or replace your smartphone, just log into your  
Google account to restore the contacts, events, and  
other details you synced with the account. To choose  
To set a SIM card PIN that you must enter when you turn  
on your smartphone:  
what syncs with the account, tap Apps  
>
Settings  
Find it: Tap Apps  
>
Settings > Security & Screen  
> Accounts & sync, tap your Google™ account, and check  
things to sync. Please note that text messages, call logs,  
and items stored on your smartphone will not be  
restored. To restore your Google Play™ Store apps, see  
Take Care of your apps” on page 14.  
Lock > Set up SIM card lock > Lock SIM card  
To set your SIM PIN, enter a 4-digit code. To change your  
code, choose Change SIM PIN.  
Encrypt your smartphone  
Reset  
Caution: If you forget your encryption code, you cannot  
recover the data stored on your smartphone or memory  
card. Encrypting your files can take an hour or more.  
Leave your smartphone plugged in, and be careful not to  
interrupt the process.  
To reset your smartphone to factory settings and erase all  
the data on your smartphone, tap Apps  
> Privacy > Factory Data Reset > Reset Phone.  
>
Settings  
Warning: All downloaded apps and user data on your  
smartphone will be deleted. Data on your micro SIM card  
and microSD memory card will not be deleted.  
Encryption protects the accounts, settings, apps, and  
files on your smartphone, so that people cannot access  
them if your smartphone is stolen.  
62  
Protect  
Tips & tricks  
Want more?  
Google™ help: In Google™ apps like Gmail™, Google  
Play™ Store, and Google Maps, tap Menu > Help.  
You can also view the Google help centers online at  
Get more!  
There’s more help, updates, and information right here:  
Tutorials & Help: Get guided tutorials and help  
topics—tap Apps Help and select a tab.  
>
Updates: Get smartphone updates, PC software, a full  
User Guide, and more at  
Accessories: Find accessories for your smartphone at  
Apps: Tap Apps  
>
Play Store.  
News: Get the latest news, apps, tips & tricks, videos  
and so much more—join us on:  
Google+ www.google.com/+  
Grab a barcode scanner from  
Google Play Store, and scan  
this code. Enjoy :-)  
Want more?  
63  
Troubleshooting  
Crash recovery  
In the unlikely event that your smartphone stops  
responding to touches and key presses, try a forced  
reboot—press and hold both the Power key and the  
Volume Down key for about 10 seconds. If necessary,  
hold the Power key to turn your smartphone back on.  
Service & repairs  
If you have questions or need assistance, we’re here to  
help.  
select from a number of customer care options. You can  
also contact the Motorola Customer Support Center at:  
1-800-734-5870 (United States), 1-888-390-6456  
(TTY/TDD United States for hearing impaired), or  
1-800-461-4575 (Canada).  
64  
Troubleshooting  
Important: Motorola recommends you always use Motorola-branded batteries and  
chargers for quality assurance and safeguards. Motorola’s warranty does not cover  
damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you  
identify authentic Motorola batteries from non-original or counterfeit batteries (that may not  
have adequate safety protection), Motorola provides holograms on its batteries. You should  
confirm that any battery you purchase has a “Motorola Original” hologram.  
If you see a message on your display such as Invalid Battery or Unable to Charge, take  
the following steps:  
Safety, Regulatory & Legal  
Battery Use & Safety  
Battery Use  
&
Safety  
The following battery use and safety information applies to all Motorola mobile devices.  
If your mobile device uses a non-removable main battery (as stated in your product  
information), details related to handling and replacing your battery should be  
disregarded—the battery should only be replaced by a Motorola-approved service facility,  
and any attempt to remove or replace your battery, unless performed by a service  
Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;  
If there is no hologram, the battery is not a Motorola battery;  
If there is a hologram, replace the battery and try charging it again;  
If the message remains, contact a Motorola authorized service center.  
representative, may damage the product and void your warranty  
.
Important: Handle and store batteries properly to avoid injury or damage. Most battery  
safety issues arise from improper handling of batteries, and particularly from the continued  
Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion,  
use of damaged batteries.  
DON’Ts  
leakage, or other hazard.  
Proper and safe battery disposal and recycling: Proper battery disposal is not only  
important for safety, it benefits the environment. You can recycle your used batteries in many  
retail or service provider locations. Additional information on proper disposal and recycling can  
Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the  
form of your battery.  
Don’t use tools, sharp objects, or excessive force to insert or remove the battery  
as this can damage the battery.  
Disposal: Promptly dispose of used batteries in accordance with local regulations.  
032375o  
Don’t let the mobile device or battery come in contact with liquids.* Liquids can get  
into the mobile device’s circuits, leading to corrosion.  
Contact your local recycling center or national recycling organizations for more  
information on how to dispose of batteries.  
Don’t allow the battery to touch metal objects. If metal objects, such as jewelry, stay  
in prolonged contact with the battery contact points, the battery could become very hot.  
Don’t place your mobile device or battery near a heat source.* High temperatures  
can cause the battery to swell, leak, or malfunction.  
Warning: Never dispose of batteries in a fire because they may explode.  
Battery Charging  
Battery Charging  
Notes for charging your product’s battery:  
Don’t dry a wet or damp battery with an appliance or heat source, such as a hair  
dryer or microwave oven.  
During charging, keep your battery and charger near room temperature for efficient battery  
charging.  
DOs  
New batteries are not fully charged.  
Do avoid leaving your mobile device in your car in high temperatures.*  
New batteries or batteries stored for a long time may take more time to charge.  
Motorola batteries and charging systems have circuitry that protects the battery from  
damage from overcharging.  
Do avoid dropping the mobile device or battery.* Dropping these items, especially on  
a hard surface, can potentially cause damage.*  
Do contact your service provider or Motorola if your mobile device or battery has  
been damaged in any of the ways listed here.  
* Note: Always make sure that any battery, connector and compartment covers are closed and  
secure to avoid direct exposure of the battery to any of these conditions, even if your product  
information states that your mobile device can resist damage from these conditions.  
Safety, Regulatory & Legal  
65  
If you or someone in your family has experienced seizures or blackouts, please consult with  
your physician before using an application that produces flashing-light effects on your mobile  
device.  
Third Party Accessories  
covers, cases, screen protectors and memory cards, may impact your mobile device’s  
performance. In some circumstances, third party accessories can be dangerous and may void  
your mobile device’s warranty. For a list of Motorola accessories, visit  
Third Party Accessories  
Use of third party accessories, including but not limited to batteries, chargers, headsets,  
Caution About High Volume Usage  
Volume  
HWigh arning: Exposure to loud noise from any source for extended periods of time  
may affect your hearing. The louder the volume sound level, the less time is  
required before your hearing could be affected. To protect your hearing:  
Driving Precautions  
Driving Precautions  
Limit the amount of time you use headsets or headphones at high volume.  
Avoid turning up the volume to block out noisy surroundings.  
Responsible and safe driving is your primary responsibility when behind the wheel of a vehicle.  
Using a mobile device or accessory for a call or other application while driving may cause  
distraction, and may be prohibited or restricted in certain areas—always obey the laws and  
regulations on the use of these products.  
Turn the volume down if you can’t hear people speaking near you.  
If you experience hearing discomfort, including the sensation of pressure or  
fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the  
device through your headset or headphones and have your hearing checked.  
For more information about hearing, see our website at  
While driving, NEVER:  
Type, read, enter or review texts, emails, or any other written data.  
Surf the web.  
(in English only).  
Input navigation information.  
Perform any other functions that divert your attention from driving.  
While driving, ALWAYS:  
Repetitive Motion  
Keep your eyes on the road.  
Repetitive Motion  
When you repetitively perform actions such as pressing keys or entering finger-written  
Use a handsfree device if available or required by law in your area.  
Enter destination information into a navigation device before driving.  
Use voice activated features (such as voice dial) and speaking features (such as audible  
directions), if available.  
characters, you may experience occasional discomfort in your hands, arms, shoulders, neck, or  
other parts of your body. If you continue to have discomfort during or after such use, stop use  
and see a physician.  
Obey all local laws and regulations for the use of mobile devices and accessories in the  
vehicle.  
End your call or other task if you cannot concentrate on driving.  
Children  
Children  
Keep your mobile device and its accessories away from small children. These  
Remember to follow the “Smart Practices While Driving” at  
www.motorola.com/callsmart (in English only).  
products are not toys and may be hazardous to small children. For example:  
A choking hazard may exist for small, detachable parts.  
Improper use could result in loud sounds, possibly causing hearing injury.  
Improperly handled batteries could overheat and cause a burn.  
Seizures, Blackouts & Eyestrain  
Seizures, Blackouts  
&
Eyestrain  
Supervise access for older children. Similar to a computer, if an older child does use your  
To reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a  
comfortable distance from your eyes, use in a well-lit area, and take frequent breaks.  
Some people may be susceptible to seizures or blackouts (even if they have never had one  
before) when exposed to flashing lights or light patterns, such as when playing video games,  
or watching videos with flashing-light effects.  
mobile device, you may want to monitor their access to help prevent:  
Exposure to inappropriate apps or content.  
Improper use of apps or content.  
Loss of data.  
Discontinue use and consult a physician if any of the following symptoms occur: seizures,  
blackout, convulsion, eye or muscle twitching, loss of awareness, or disorientation.  
66  
Safety, Regulatory & Legal  
Glass Parts  
receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using  
your mobile device until the glass is replaced by a qualified service center.  
Symbol  
Definition  
Glass Parts  
Some parts of your mobile device may be made of glass. This glass could break if the product  
Do not use tools.  
Operational Warnings  
For indoor use only.  
Operational Warnings  
Obey all posted signs when using mobile devices in public areas.  
Potentially Explosive Areas  
Listening at full volume to music or voice through a headset may  
damage your hearing.  
Potentially explosive areas are often, but not always, posted and can include blasting areas,  
fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or  
storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or  
metal powders.  
When you are in such an area, turn off your mobile device, and do not remove, install, or  
charge batteries, unless it is a radio product type especially qualified for use in such areas and  
certified as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In such  
areas, sparks can occur and cause an explosion or fire.  
Radio Frequency (RF) Energy  
RF Energy  
Exposure to RF Energy  
Your mobile device contains a transmitter and receiver. When it is ON, it receives and  
transmits RF energy. When you communicate with your mobile device, the system handling  
your call controls the power level at which your mobile device transmits.  
Your mobile device is designed to comply with local regulatory requirements in your country  
concerning exposure of human beings to RF energy.  
Symbol Key  
Your battery, charger, or mobile device may contain symbols, defined as follows:  
Symbol  
Definition  
RF Energy Operational Precautions  
For optimal mobile device performance, and to be sure that human exposure to RF energy does  
not exceed the guidelines set forth in the relevant standards, always follow these instructions  
and precautions:  
032374o  
Important safety information follows.  
Do not dispose of your battery or mobile device in a fire.  
When placing or receiving a phone call, hold your mobile device just like you would a  
landline phone.  
If you wear the mobile device on your body, ensure that the device is positioned at least  
2.5 cm (1 inch) away from the body, and if you use an accessory case or holder, ensure it is  
free of any metal.  
Your battery or mobile device may require recycling in  
accordance with local laws. Contact your local regulatory  
authorities for more information.  
032375o  
RF Energy Interference/Compatibility  
Nearly every electronic device is subject to RF energy interference from external sources if  
inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some  
circumstances, your mobile device may cause interference with other devices.  
Do not dispose of your battery or mobile device with your  
household waste. See “Recycling” for more information.  
Safety, Regulatory & Legal  
67  
During use, the actual SAR values for your device are usually well below the values stated.  
This is because, for purposes of system efficiency and to minimize interference on the  
network, the operating power of your mobile device is automatically decreased when full  
power is not needed for the call. The lower the power output of the device, the lower its SAR  
value.  
Follow Instructions to Avoid Interference Problems  
Turn off your mobile device in any location where posted notices instruct you to do so, such as  
hospitals or health care facilities.  
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your  
mobile device offers an airplane mode or similar feature, consult airline staff about using it in  
flight.  
If you are interested in further reducing your RF exposure then you can easily do so by limiting  
your usage or simply using a hands-free kit to keep the device away from the head and body.  
Medical Devices  
Additional information can be found at www.motorola.com/rfhealth  
.
If you have a medical device, including an implantable medical device such as a pacemaker or  
defibrillator, consult your healthcare provider and the device manufacturer’s directions before  
using this mobile device.  
European Union Directives Conformance  
Statement  
Persons with implantable medical devices should observe the following precautions:  
EU Conformance  
ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the implantable  
medical device when the mobile device is turned ON.  
DO NOT carry the mobile device in the breast pocket.  
Use the ear opposite the implantable medical device to minimize the potential for  
interference.  
Turn OFF the mobile device immediately if you have any reason to suspect that interference  
is taking place.  
The following CE compliance information is applicable to Motorola mobile devices that carry  
one of the following CE marks:  
0168  
0168  
Specific Absorption Rate (FCC & IC)  
SAR (FCC  
&
IC)  
Hereby, Motorola declares that this product is in compliance with:  
YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS  
The essential requirements and other relevant provisions of Directive 1999/5/EC  
All other relevant EU Directives  
FOR EXPOSURE TO RADIO WAVES.  
For products that support Wi-Fi 802.11a (as defined in your product information): This device is  
restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency  
band.  
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits  
for exposure to radio waves (radio frequency electromagnetic fields) adopted by the Federal  
Communications Commission (FCC) and Industry Canada (IC). These limits include a substantial  
safety margin designed to assure the safety of all persons, regardless of age and health.  
The radio wave exposure guidelines use a unit of measurement known as the Specific  
Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.  
The following gives an example of a typical Product Approval Number:  
Tests for SAR are conducted using standard operating positions with the device transmitting at  
its highest certified power level in all tested frequency bands. The highest SAR values under  
the FCC and IC guidelines for your device model are listed below:  
Product  
0168  
Approval  
Number  
Head SAR  
CDMA 800/1900 MHz, WiFi, Bluetooth  
CDMA 1900 MHz, WiFi, Bluetooth  
1.56 W/kg  
0.46 W/kg  
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE  
Directive) at www.motorola.com/rtte (in English only). To find your DoC, enter the  
Product Approval Number from your product’s label in the “Search” bar on the website.  
Body- worn SAR  
68  
Safety, Regulatory & Legal  
FCC Notice to Users  
on the product label.  
Software Notices  
FCC Notice  
Software Notices  
The following statement applies to all products that bear the FCC logo and/or FCC ID  
Warning against unlocking the bootloader or altering a product's operating system  
software: Motorola strongly recommends against altering a product's operating system,  
which includes unlocking the bootloader, rooting a device or running any operating software  
other than the approved versions issued by Motorola and its partners. Such alterations may  
permanently damage your product, cause your product to be unsafe and/or cause your product  
to malfunction. In such cases, neither the product nor any damage resulting therefrom will be  
covered by warranty.  
This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are  
designed to provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause harmful interference to  
radio communications. However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the following measures:  
Important FCC information: You must not make or enable any changes to the product that  
will impact its FCC grant of equipment authorization. The FCC grant is based on the product's  
emission, modulation, and transmission characteristics, including: power levels, operating  
frequencies and bandwidths, SAR levels, duty-cycle, transmission modes (e.g., CDMA, GSM),  
and intended method of using the product (e.g., how the product is held or used in proximity to  
the body). A change to any of these factors will invalidate the FCC grant. It is illegal to operate  
a transmitting product without a valid grant.  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment to an outlet on a circuit different from that to which the receiver is  
connected.  
Location Services  
Consult the dealer or an experienced radio/TV technician for help.  
Location  
This device complies with part 15 of the FCC Rules. Operation is subject to the following two  
conditions: (1) This device may not cause harmful interference, and (2) this device must accept  
any interference received, including interference that may cause undesired operation. See 47  
CFR Sec. 15.19(a)(3).  
The following information is applicable to Motorola mobile devices that provide location based  
functionality. Location sources can include GPS, AGPS and Wi-Fi.  
Your mobile device can use Global Positioning System (GPS) signals for location-based  
applications. GPS uses satellites controlled by the U.S. government that are subject to  
changes implemented in accordance with the Department of Defense policy and the Federal  
Radio Navigation Plan. These changes may affect the performance of location technology on  
your mobile device.  
Motorola has not approved any changes or modifications to this device by the user. Any  
changes or modifications could void the user’s authority to operate the equipment. See 47 CFR  
Sec. 15.21.  
For products that support Wi-Fi 802.11a (as defined in product information): In the United  
States, do not use your device outdoors while connected to an 802.11a Wi-Fi network. The FCC  
prohibits such outdoor use since frequencies 5.15-5.25 GHz can cause interference with  
Mobile Satellite Services (MSS). Public Wi-Fi access points in this range are optimized for  
indoor use.  
Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains  
information from the cellular network to improve GPS performance. AGPS uses your wireless  
service provider's network and therefore airtime, data charges, and/or additional charges may  
apply in accordance with your service plan. Contact your wireless service provider for details.  
Your mobile device can also use Wi-Fi signals to determine your approximate location, using  
information from known and available Wi-Fi networks.  
Industry Canada Notice to Users  
Industry Canada Notice  
Your Location  
This device complies with Industry Canada license-exempt RSS standard(s). Operation is  
Location-based information includes information that can be used to determine the  
approximate location of a mobile device. Mobile devices which are connected to a wireless  
network transmit location-based information. Devices enabled with location technology also  
transmit location-based information. Additionally, if you use applications that require  
location-based information (e.g. driving directions), such applications transmit location-based  
subject to the following two conditions: (1) This device may not cause interference and (2) This  
device must accept any interference, including interference that may cause undesired  
operation of the device. See RSS-GEN 7.1.3. This Class B digital apparatus complies with  
Canadian ICES-003.  
Safety, Regulatory & Legal  
69  
information. This location-based information may be shared with third parties, including your  
wireless service provider, applications providers, Motorola, and other third parties providing  
services.  
Online accounts—Some mobile devices provide a Motorola online account (such as  
MOTOBLUR). Go to your account for information on how to manage the account, and how  
to use security features such as remote wipe and device location (where available).  
Applications and updates—Choose your apps and updates carefully, and install from  
trusted sources only. Some apps can impact your phone’s performance and/or have access  
to private information including account details, call data, location details and network  
resources.  
Wireless—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi  
networks. Also, when using your device as a hotspot (where available) use network  
security. These precautions will help prevent unauthorized access to your device.  
Location-based information—Mobile devices enabled with location based  
technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See  
“Location Services” for more details.  
Emergency Calls  
When you make an emergency call, the cellular network may activate the AGPS technology in  
your mobile device to tell the emergency responders your approximate location.  
AGPS has limitations and might not work in your area. Therefore:  
Always tell the emergency responder your location to the best of your ability; and  
Remain on the phone for as long as the emergency responder instructs you.  
Navigation  
Navigation  
The following information is applicable to Motorola mobile devices that provide navigation  
features.  
Other information your device may transmit—Your device may also transmit testing  
and other diagnostic (including location-based) information, and other non-personal  
information to Motorola or other third-party servers. This information is used to help  
improve products and services offered by Motorola.  
When using navigation features, note that mapping information, directions and other  
navigational data may contain inaccurate or incomplete data. In some countries, complete  
information may not be available. Therefore, you should visually confirm that the navigational  
instructions are consistent with what you see. All drivers should pay attention to road  
conditions, closures, traffic, and all other factors that may impact driving. Always obey posted  
road signs.  
If you have further questions regarding how the use of your mobile device may impact your  
privacy or data security, please contact Motorola at [email protected], or contact  
your service provider.  
Privacy & Data Security  
Use & Care  
Privacy  
&
Data Security  
Use  
&
Care  
Motorola understands that privacy and data security are important to everyone. Because some  
features of your mobile device may affect your privacy or data security, please follow these  
recommendations to enhance protection of your information:  
To care for your Motorola mobile device, please observe the following:  
liquids  
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or  
other liquids.  
Monitor access—Keep your mobile device with you and do not leave it where others  
may have unmonitored access. Use your device’s security and lock features, where  
available.  
drying  
Keep software up to date—If Motorola or a software/application vendor releases a  
patch or software fix for your mobile device that updates the device’s security, install it as  
soon as possible.  
Don’t try to dry your mobile device using a microwave oven, conventional oven,  
or dryer, as this may damage the mobile device.  
Secure Personal Information—Your mobile device can store personal information in  
various locations including your SIM card, memory card, and phone memory. Be sure to  
remove or clear all personal information before you recycle, return, or give away your  
device. You can also backup your personal data to transfer to a new device.  
Note: For information on how to backup or wipe data from your mobile device, go to  
extreme heat or cold  
Don’t store or use your mobile device in temperatures below -10°C (14°F) or  
above 60°C (140°F). Don’t recharge your mobile device in temperatures below  
0°C (32°F) or above 45°C (113°F).  
70  
Safety, Regulatory & Legal  
dust and dirt  
California Perchlorate Label  
Don’t expose your mobile device to dust, dirt, sand, food, or other inappropriate  
materials.  
Perchlorate Label  
Some mobile phones use an internal, permanent backup battery on the printed circuit board  
that may contain very small amounts of perchlorate. In such cases, California law requires the  
following label:  
Perchlorate Material – special handling may apply when the battery is recycled or disposed of.  
There is no special handling required by consumers.  
cleaning  
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other  
cleaning solutions.  
shock and vibration  
Hearing Aid Compatibility with Mobile  
Phones  
Don’t drop your mobile device.  
Hearing Aid Compatibility  
Some Motorola phones are measured for compatibility with hearing aids. If the box for your  
particular model has “Rated for Hearing Aids” printed on it, the following explanation applies.  
When some mobile phones are used near some hearing devices (hearing aids and cochlear  
implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are  
more immune than others to this interference noise, and phones also vary in the amount of  
interference they generate.  
The wireless telephone industry has developed ratings for some of their mobile phones, to  
assist hearing device users in finding phones that may be compatible with their hearing  
devices. Not all phones have been rated. Phones that are rated have the rating on their box or  
a label on the box. To maintain the published Hearing Aid Compatibility (HAC) rating for this  
mobile phone, use only the original equipment battery model.  
This phone has been tested and rated for use with hearing aids for some of the wireless  
technologies that it uses. However, there may be some newer wireless technologies used in  
this phone that have not been tested yet for use with hearing aids. It is important to try the  
different features of this phone thoroughly and in different locations, using your hearing aid or  
cochlear implant, to determine if you hear any interfering noise. Contact your service provider  
or Motorola for information on hearing aid compatibility. If you have questions about return or  
exchange policies, contact your service provider or phone retailer.  
The ratings are not guarantees. Results will vary depending on the user’s hearing device and  
hearing loss. If your hearing device happens to be vulnerable to interference, you may not be  
able to use a rated phone successfully. Trying out the phone with your hearing device is the  
best way to evaluate it for your personal needs.  
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less  
interference to hearing devices than phones that are not labeled. M4 is the better/higher of  
the two ratings.  
protection  
To help protect your mobile device, always make sure that any battery, connector  
and compartment covers are closed and secure.  
Recycling  
Mobile Devices & Accessories  
Recycling  
Please do not dispose of mobile devices or electrical accessories (such as chargers,  
headsets, or batteries) with your household waste, or in a fire. These items should  
be disposed of in accordance with the national collection and recycling schemes  
operated by your local or regional authority. Alternatively, you may return unwanted  
mobile devices and electrical accessories to any Motorola Approved Service Center  
in your region. Details of Motorola approved national recycling schemes, and further  
information on Motorola recycling activities can be found at:  
Packaging & Product Guides  
Product packaging and product guides should only be disposed of in accordance with national  
collection and recycling requirements. Please contact your regional authorities for more  
details.  
Safety, Regulatory & Legal  
71  
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable  
with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is  
the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.)  
Hearing devices may also be measured for immunity to this type of interference. Your hearing  
device manufacturer or hearing health professional may help you find results for your hearing  
device. The more immune your hearing aid is, the less likely you are to experience interference  
noise from mobile phones.  
Open Source Software Information  
OSS Information  
For instructions on how to obtain a copy of any source code being made publicly available by  
Motorola related to software used in this Motorola mobile device, you may send your request  
in writing to the address below. Please make sure that the request includes the model number  
and the software version number.  
MOTOROLA MOBILITY LLC  
OSS Management  
600 North US Hwy 45  
Software Copyright  
Libertyville, IL 60048  
Software Copyright  
Motorola products may include copyrighted Motorola and third-party software stored in  
USA  
semiconductor memories or other media. Laws in the United States and other countries  
preserve for Motorola and third-party software providers certain exclusive rights for  
copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted  
software. Accordingly, any copyrighted software contained in Motorola products may not be  
modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed  
by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either  
directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or  
patent applications of Motorola or any third-party software provider, except for the normal,  
non-exclusive, royalty-free license to use that arises by operation of law in the sale of a  
product.  
The Motorola website opensource.motorola.com (in English only) also contains  
information regarding Motorola's use of open source.  
Motorola has created the opensource.motorola.com website to serve as a portal for  
interaction with the software community-at-large.  
To view additional information regarding licenses, acknowledgments and required copyright  
notices for open source packages used in this Motorola mobile device, please go to  
Apps > Settings  
>
About phone  
>
Legal information Open source licenses.  
>
In addition, this Motorola device may include self-contained applications that present  
supplemental notices for open source packages used in those applications.  
Export Law Assurances  
Content Copyright  
Copyright Laws of the United States and other countries. This device is intended solely for  
copying non-copyrighted materials, materials in which you own the copyright, or materials  
which you are authorized or legally permitted to copy. If you are uncertain about your right to  
copy any material, please contact your legal advisor.  
Export Law  
This product is controlled under the export regulations of the United States of America and  
Canada. The Governments of the United States of America and Canada may restrict the  
exportation or re-exportation of this product to certain destinations. For further information  
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and  
International Trade.  
Content Copyright  
The unauthorized copying of copyrighted materials is contrary to the provisions of the  
Product Registration  
Registration  
Online Product Registration:  
Product registration is an important step toward enjoying your new Motorola product.  
Registering permits us to contact you for product or software updates and allows you to  
subscribe to updates on new products or special promotions. Registration is not required for  
warranty coverage.  
72  
Safety, Regulatory & Legal  
Please retain your original dated sales receipt for your records. For warranty service of your  
Motorola product you will need to provide a copy of your dated sales receipt to confirm  
warranty status.  
Motorola Mobility LLC Limited Global  
Warranty Mobile Phones  
Global Warranty  
Thank you for choosing a Motorola product.  
Note: This Limited Warranty is not applicable in Quebec, Canada.  
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR  
REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR  
COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED WARRANTY  
ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER  
PROTECTION LAWS AND REGULATIONS.  
Service & Repairs  
(Canada), where you can select from a number of customer care options. You can also contact  
the Motorola Customer Support Center at 1-800-734-5870 (United States), 1-888-390-6456  
(TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).  
Service  
&
Repairs  
If you have questions or need assistance, we're here to help.  
Who is Covered?  
This Limited Warranty extends only to the first consumer purchaser of the Product, and is not  
transferable.  
How to Obtain Service or Other Information  
1. Please access and review the online Customer Support section of Motorola's consumer  
website prior to requesting warranty service.  
2. If the Product is still not functioning properly after making use of this resource, please  
contact the Warrantor listed at the Motorola website or the contact information for the  
corresponding location.  
What Does this Limited Warranty Cover?  
Motorola Mobility LLC or its subsidiaries' warranty obligations are limited to the terms and  
conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility LLC  
or its subsidiaries (”Motorola”) warrant this Mobile Phone, and any in-box accessories which  
accompany such Mobile Phone (”Product”) against defects in materials and workmanship,  
under normal consumer use, for a period of ONE (1) YEAR from the date of retail purchase by  
the original end-user purchaser, or the period of time required by the laws of the country where  
the Product is purchased, whichever is longer (”Warranty Period”).  
3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help  
determine whether your Product requires service. You may be required to download, or  
otherwise obtain and accept software updates from Motorola or a Motorola Authorized  
Repair Center. You are responsible for any applicable carrier service fees incurred while  
obtaining the required downloads. Complying with the warranty process, repair instructions  
and accepting such software updates is required in order to receive additional warranty  
support.  
Repairs made under this Limited Warranty are covered for the balance of the original Warranty  
Period, or 90 days from the date of service, whichever is longer. Any upgrade to the original  
product will be covered only for the duration of the original Warranty Period.  
This Limited Warranty is only available in the country where the Product was purchased.  
Motorola may provide service outside the country of purchase, to the extent that it is possible  
and under the terms and conditions of the country of purchase.  
This Limited Warranty applies only to new Products which are a) manufactured by or for  
Motorola as identified by the “Motorola” trademark, trade name, or logo legally affixed to  
them; b) purchased by consumers from an authorized reseller or distributor of Motorola  
Products; and c) accompanied by this written Limited Warranty.  
4. If the software update does not fix the problem, you will receive instructions on how to ship  
the Product to a Motorola Authorized Repair Center or other entity.  
5. To obtain warranty service, as permitted by applicable law, you are required to include: (a)  
a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written  
description of the problem; (c) the name of your service provider, if applicable; (d) your  
address and telephone number. In the event the Product is not covered by the Motorola  
Limited Warranty, Motorola will inform the consumer of the availability, price and other  
conditions applicable to the repair of the Product.  
What Will Motorola Do?  
To obtain service or other information, please access and review the online  
If a covered defect or damage arises and a valid warranty claim is received within the  
applicable Warranty Period, Motorola, at its sole option, unless otherwise required by  
applicable law, will either (1) repair, at no charge, the defect or damage using new, used or  
reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the  
Safety, Regulatory & Legal  
73  
Product with a replacement Product that is new or which has been reconditioned/refurbished  
or otherwise remanufactured from new or used parts and is functionally equivalent to the  
original Product; or (3) refund the purchase price of any Products covered by the terms and  
conditions of this Limited Warranty.  
Products, parts and supporting documentation provided to Motorola as part of the warranty  
process, shall become the property of Motorola, and may not be returned. When a  
replacement or refund is given, the Product for which the replacement or refund is provided  
must be returned to Motorola and shall become the property of Motorola.  
its authorized service centers, are excluded from coverage. Notwithstanding the foregoing,  
any Product which has had its bootloader unlocked, or whose operating system has been  
altered, including any failed attempts to unlock the bootloader or alter such operating system,  
is not covered by this warranty, regardless of whether such modifications are authorized,  
approved, or otherwise sanctioned by Motorola.  
(f) A product or part that has been modified in any manner without the written  
permission of Motorola. Products that have been altered in any manner so as to prevent  
Motorola from determining whether such Products are covered under the terms of this Limited  
Warranty are excluded from coverage. The forgoing shall include but not be limited to (i) serial  
numbers, date tags or other manufacturer coding that has been removed, altered or  
obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken seals or other evidence  
of tampering. Do not open the Product or attempt to repair the Product yourself; such conduct  
may cause damage that is not covered by this warranty.  
Exclusions (Products and Accessories)  
This warranty does not apply to:  
(a) Consumable parts, such as batteries or protective coatings designed to diminish over  
time unless failure has occurred due to a defect in materials or workmanship. As with all  
batteries, the maximum capacity of the battery will decrease with time and use; this is not a  
defect. Only defective batteries and batteries that leak are covered by this warranty.  
(b) Cosmetic damage, including but not limited to scratches, dents, cracks or other cosmetic  
damage.  
(g) Normal wear and tear or otherwise due to the normal aging of the Product.  
(h) Defects, damages, or the failure of the Product due to any communication service  
or network you subscribe to or use with the Products.  
(i) All software, including operating system software, third-party software,  
applications, and all other software of any kind. Software distributed by Motorola is  
provided “AS-IS” and “AS AVAILABLE,” “WITH ALL FAULTS” and without a warranty of any  
kind. The Limited Warranty does not apply to any non-Motorola product or any software, even  
if packaged or sold with the Motorola hardware, unless otherwise required by applicable local  
law.  
(c) Damage caused by use with non-Motorola products. Defects or damage that result  
from the use of non-Motorola branded or certified Products, accessories or other peripheral  
equipment, including without limitation housings, parts, or software, are excluded from  
coverage.  
(d) Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or  
other external causes; including but not limited to: (i) improper usage or operation (e.g.  
operating the Product outside their permitted or intended uses as defined by Motorola,  
including but not limited to as set forth by Motorola in the Products' User Manual, Quick Start  
Guide, Online Tutorials, and other documentation), improper storage (e.g. subjecting the  
Product to extreme temperatures), abuse or neglect (e.g. broken/bent/missing  
clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with  
liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or  
similar substances (except for Products sold as resistant to such substances, but only to the  
extent the damage was not caused by incorrectly securing the phone's protective elements or  
subjecting the Product to conditions beyond its stated specifications or limits); (iii) use of the  
Products for commercial rental purposes; or (iv) external causes or acts which are not the fault  
of Motorola, including but not limited to flood, fire, earthquake, tornado or other acts of God,  
are excluded from coverage.  
(j) Products that have been refurbished, reconditioned, or remanufactured, except for  
Products repaired or replaced pursuant to the terms of this Limited Warranty.  
If damage is outside the scope of warranty coverage, repair services may be available, but all  
costs associated with such out of warranty repair will be your responsibility.  
What Other Limitations are There?  
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE  
REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES  
AND REMEDIES, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. NO  
ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER, RESELLER  
OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND AGENTS THEREOF,  
SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS, INCREASE THE SCOPE, OR  
OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS LIMITED WARRANTY.  
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS  
ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT  
(e) Unauthorized Service or Modification. Defects or damage resulting from service,  
testing, adjustment, installation, maintenance, alteration, or modification in any way, including  
but not limited to tampering with or altering the software, by someone other than Motorola, or  
LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR  
74  
Safety, Regulatory & Legal  
PURPOSE, NONINFRINGEMENT AND ALL WARRANTIES AGAINST HIDDEN OR LATENT  
DEFECTS. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT LAWFULLY BE  
DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL  
BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS LIMITED WARRANTY  
CONTAINED HEREIN AND THE REMEDIES OF REPAIR, REPLACEMENT, OR REFUND AS  
DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION SHALL BE THE EXCLUSIVE  
REMEDY OF THE CONSUMER.  
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT WARRANT  
THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS LIMITED  
WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION WITH ANY  
HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE  
UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY INFORMATION,  
DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT DEFECTS IN THE  
PRODUCTS OR SOFTWARE WILL BE CORRECTED.  
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE  
LIABLE, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING  
NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS,  
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY  
KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS INTERRUPTION;  
LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE  
TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR APPLICATIONS  
(INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING, PROGRAMMING, OR  
REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED ON OR  
USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE TO MAINTAIN THE  
CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE PRODUCTS); OR  
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR  
INABILITY TO USE THE PRODUCTS.  
OR OTHER APPLICATIONS PLEASE CREATE A BACK UP BEFORE YOU DELIVER YOUR  
PRODUCT FOR WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL, PROPRIETARY OR  
PERSONAL INFORMATION AND DISABLE ANY SECURITY PASSWORDS. YOU WILL BE  
RESPONSIBLE FOR REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER  
APPLICATIONS AND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE  
CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES,  
CONTENT, APPLICATIONS AND PROGRAMS WHEN THE PRODUCT IS DELIVERED FOR  
WARRANTY SERVICE. YOUR PRODUCT OR A REPLACEMENT PRODUCT WILL BE  
RETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURED WHEN ORIGINALLY  
PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY INSTALL  
OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE THAT MAY  
PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER VERSION OF THE OPERATING  
SYSTEM SOFTWARE. THIRD PARTY APPLICATIONS INSTALLED ON THE PRODUCT MAY  
NOT BE COMPATIBLE OR WORK WITH THE PRODUCT AS A RESULT OF THE OPERATING  
SYSTEM SOFTWARE UPDATE. MOTOROLA AND ITS AUTHORIZED SERVICE CENTERS ARE  
NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO USE, SUCH INFORMATION, DATA,  
SOFTWARE OR OTHER APPLICATIONS.  
WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A PRODUCT'S  
OPERATING SYSTEM SOFTWARE: MOTOROLA STRONGLY RECOMMENDS AGAINST  
ALTERING A PRODUCT'S OPERATING SYSTEM, WHICH INCLUDES UNLOCKING THE  
BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY OPERATING SOFTWARE OTHER  
THAN THE APPROVED VERSIONS ISSUED BY MOTOROLA AND ITS PARTNERS. SUCH  
ALTERATIONS MAY PERMANENTLY DAMAGE YOUR PRODUCT, CAUSE YOUR PRODUCT  
TO BE UNSAFE AND/OR CAUSE YOUR PRODUCT TO MALFUNCTION. IN SUCH CASES,  
NEITHER THE PRODUCT NOR ANY DAMAGE RESULTING THEREFROM WILL BE COVERED  
BY THIS WARRANTY.  
IMPORTANT FCC INFORMATION: YOU MUST NOT MAKE OR ENABLE ANY CHANGES  
TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION.  
THE FCC GRANT IS BASED ON THE PRODUCT'S EMISSION, MODULATION, AND  
TRANSMISSION CHARACTERISTICS, INCLUDING: POWER LEVELS, OPERATING  
FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES  
(E.G., CDMA, GSM), AND INTENDED METHOD OF USING THE PRODUCT (E.G., HOW THE  
PRODUCT IS HELD OR USED IN PROXIMITY TO THE BODY). A CHANGE TO ANY OF THESE  
FACTORS WILL INVALIDATE THE FCC GRANT. IT IS ILLEGAL TO OPERATE A  
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF  
INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON  
THE LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF  
DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE  
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU  
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM  
STATE OR JURISDICTION.  
DATA BACKUP: ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS,  
INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES,  
MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE  
REINSTALLED BY MOTOROLA. TO AVOID LOSING SUCH INFORMATION, DATA, SOFTWARE  
TRANSMITTING PRODUCT WITHOUT A VALID GRANT.  
Safety, Regulatory & Legal  
75  
Copyright & Trademarks  
Copyright  
&
Trademarks  
Motorola Mobility LLC  
Consumer Advocacy Office  
600 N US Hwy 45  
Libertyville, IL 60048  
Note: Do not ship your product to the above address. If you need to return your product for  
repairs, replacement, or warranty service, please contact the Motorola Customer Support  
Center at:  
1-800-734-5870 (United States)  
1-888-390-6456 (TTY/TDD United States for hearing impaired)  
1-800-461-4575 (Canada)  
Certain features, services and applications are network dependent and may not be available in  
all areas; additional terms, conditions and/or charges may apply. Contact your service provider  
for details.  
All features, functionality, and other product specifications, as well as the information  
contained in this guide, are based upon the latest available information and believed to be  
accurate at the time of printing. Motorola reserves the right to change or modify any  
information or specifications without notice or obligation.  
Note: The images in this guide are examples only.  
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola  
Trademark Holdings, LLC. Android, Google and other trademarks are owned by Google Inc. The  
Android robot is reproduced or modified from work created and shared by Google and used  
according to terms described in the Creative Commons 3.0 Attribution License. DROID is a  
trademark of Lucasfilm Ltd. and its related companies. Used under license. All other product or  
service names are the property of their respective owners.  
© 2012 Motorola Mobility LLC. All rights reserved.  
Caution: Motorola does not take responsibility for changes/modification to the transceiver.  
Product ID: DROID RAZR HD (Model XT926) and DROID RAZR MAXX HD (Model XT926M)  
Manual Number: 68016987001-B  
76  
Safety, Regulatory & Legal  

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