HELLOMOTO
Welcome to the world of Motorola digital wireless communications! We are pleased that you
have chosen the Motorola W370 wireless phone.
Menu Key
Open a menu when it
appears in the display.
Earpiece
Listen to your voice
calls & messages.
Left Soft Key
Perform functions
identified by left
display prompt.
Right Soft Key
Perform functions
identified by right
display prompt.
Message Key
Access the Message
menu.
Web Browser Key
Volume Controls
Power/End Key
Send/Answer Key
Make & answer calls.
Press in idle screen to
see recently dialed calls.
Press & hold to turn the
phone on/off. Press &
release to end phone
calls, exit menu system.
Navigation Key
Scroll up, down, left or
right.
Headset Jack
1
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
MOTOROLA and the Stylized M Logo are registered in the US
Patent & Trademark Office. 2006 All other product or service
names are the property of their respective owners.
© Motorola, Inc. 2007.
Caution: Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user's authority to
operate the equipment.
Certain mobile phone features are dependent on the capabilities
and settings of your service provider’s network. Additionally,
certain features may not be activated by your service provider,
and/or the provider's network settings may limit the feature’s
functionality. Always contact your service provider about feature
availability and functionality. All features, functionality, and other
product specifications, as well as the information contained in this
user's guide are based upon the latest available information and
are believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or
specifications without notice or obligation.
Manual Number: 6809510A37-O
2
contents
check it out!. . . . . . . . . . . 3
menu map . . . . . . . . . . . . 6
Use and Care . . . . . . . . . . 8
essentials . . . . . . . . . . . . . 9
about this guide. . . . . . . 9
SIM card . . . . . . . . . . . 10
battery . . . . . . . . . . . . . 10
turn it on & off . . . . . . . 13
make a call. . . . . . . . . . 13
answer a call . . . . . . . . 13
your phone number. . . 13
main attractions . . . . . . 14
multimedia messages . 14
chatting . . . . . . . . . . . . 16
basics . . . . . . . . . . . . . . . 17
display . . . . . . . . . . . . . 17
menus . . . . . . . . . . . . . 21
volume. . . . . . . . . . . . . 25
navigation key . . . . . . . 25
handsfree speaker. . . . 25
codes & passwords. . . 26
check battery meter. . . 26
customize. . . . . . . . . . . . 27
ring style . . . . . . . . . . . 27
time & date . . . . . . . . . 27
wallpaper. . . . . . . . . . . 28
screen saver . . . . . . . . 29
display appearance . . . 29
answer options . . . . . . 29
optional handsfree
return a call . . . . . . . . . 32
notepad . . . . . . . . . . . . 32
hold or mute a call . . . . 33
call waiting. . . . . . . . . . 33
caller ID . . . . . . . . . . . . 33
emergency calls . . . . . 34
international calls. . . . . 34
1-touch dial. . . . . . . . . . 34
voicemail . . . . . . . . . . . 35
inserting special
characters into dialing
sequences. . . . . . . . . . 36
other features . . . . . . . . 37
advanced calling . . . . . 37
phonebook. . . . . . . . . . 39
messages . . . . . . . . . . 42
chat . . . . . . . . . . . . . . . 43
web browser (wap 2.0) 43
operation . . . . . . . . . . . 30
calls. . . . . . . . . . . . . . . . . 31
recent calls . . . . . . . . . 31
redial . . . . . . . . . . . . . . 32
contents
4
personalizing. . . . . . . . 44
call times & costs. . . . 46
handsfree operation . . 47
network . . . . . . . . . . . 48
personal organizer . . . 48
security. . . . . . . . . . . . 49
fun & games. . . . . . . . 50
troubleshooting . . . . . . 51
check here first. . . . . . 51
when the backlight is
turned off, it can seem like
your phone isn’t
working. . . . . . . . . . . . 51
no display . . . . . . . . . . 51
no backlight on the
Specific Absorption Rate
European Union Directives
Conformance
Statement. . . . . . . . . . . 56
Safety and General
Information . . . . . . . . . . 58
Industry Canada Notice to
Users . . . . . . . . . . . . . . . 63
FCC Notice To Users. . . 64
Motorola Limited Warranty
for the United States and
Canada . . . . . . . . . . . . . 65
Driving. . . . . . . . . . . . . . 73
index . . . . . . . . . . . . . . . 75
display . . . . . . . . . . . . 52
phone doesn’t vibrate. 52
messages: “enter special
code,” “SIM locked -
contact service provider,”
“subsidy password”. . 52
Hearing Aid Compatibility
with Mobile Phones. . . 69
Information from the World
Health Organization. . . 70
California Perchlorate
Label . . . . . . . . . . . . . . . 72
contents
5
menu map
main menu
[
Prepaid
É
Office Tools
w
Settings
•
•
•
•
•
•
•
Add Airtime
•
•
•
•
•
•
•
•
Calculator
MyMenu
Alarm Clock
Stop Watch
Chat
(see next page)
My Phone Number
Airtime Info
Airtime Display
Serial Number
Note: Chat and Quick Dial depend
on your carrier's settings. You
may not see these features in
your phone.
SIM Serial Number
Code Entry Mode
Dialing Services
Calendar
Lantern
n
s
Phonebook
Q
Games & Apps
Recent Calls
•
•
•
•
Football
•
•
•
•
•
•
Received Calls
Dialed Calls
NotePad
Space
Crazy
Sound Settings
Call Times
á
Web Access
Data Times
Data Volumes
•
•
•
•
•
•
Start Browser
Web Shortcut
Go to URL
e
Messages
•
•
•
•
•
•
•
•
Create
Stored Pages
History
Inbox
Draft
Outbox
Quick Notes
Voicemail
Browser Msgs
MMS Templates
General Setting
h
Multimedia
•
•
Pictures
Sounds
menu map
6
settings menu
l
Personalize
m
S
Phone Status
Note: Service Tone and Band
Selection depend on your
carrier's settings. You may not
see these features in
your phone.
•
•
•
•
•
•
Home Screen
•
Battery Meter
Main Menu
Color Setting
Wallpaper
Screen Saver
Quick Dial
Headset
•
Auto Answer
j
u
Network
•
•
Service Tone
Call Drop Tone
t
Ring Style
•
•
Style
Detail
Security
•
•
•
•
•
Phone Lock
U
In Call Setup
Fixed Dial
•
•
•
•
In-Call Timer
My Caller ID
Answer Options
Call Waiting
Call Barring
SIM PIN
New Passwords
Lantern
Z
Initial Setup
•
Lantern
•
•
•
•
•
•
•
•
•
•
•
•
Time and Date
1-Touch Dial
Display Settings
Backlight
Scroll
Language
DTMF
TTY Setup
Master Reset
Master Clear
Format Additional Storage Device
Status Indicator
menu map
7
Use and Care
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kind
dust and dirt
Don’t expose your phone to
water, rain, extreme humidity,
sweat, or other moisture.
Don’t expose your phone to
dust, dirt, sand, food, or other
inappropriate materials.
extreme heat or cold
cleaning solutions
Avoid temperatures below
-10°C/14°F or above 45°C/113°F.
To clean your phone, use only a
dry soft cloth. Don’t use alcohol
or other cleaning solutions.
microwaves
the ground
Don’t try to dry your phone in a
microwave oven.
Don’t drop your phone.
Use and Care
8
essentials
Press
S
to scroll to and highlight a menu
feature. Press SELECT to select the highlighted
menu feature.
CAUTION: Before using the phone for the
first time, read the Important Safety and
Legal Information included in the
symbols
gray-edged pages at the back of this guide.
032257o
This means a feature depends
on the network or subscription
and may not be available in all
areas. Contact your service
provider for more information.
This means a feature requires an
optional accessory.
about this guide
This guide shows how to locate a menu
feature as follows:
Find it :
This example shows that, from the home
screen, you press to open the menu,
highlight and select Recent Calls, then highlight
and select Dialed Calls
M
>
Recent Calls
>
Dialed Calls
M
.
essentials
9
SIM card
battery
Your Subscriber Identity Module (SIM) card
contains personal information like your phone
number and phonebook entries.
battery installation
1
2
Caution: Do not bend or scratch your SIM
card. Keep it away from static electricity,
water, and dirt.
1
2
3
4
Note: If you remove the battery for a long
time, the phone will ask you to reset the time
and date. If you choose to cancel or ignore,
the time and date will be affected. You can
input the correct time and date by:
essentials
10
Find it:
M
>
Setting
>
Initial Setup
>
Time and Date
Tip: You cannot overcharge your battery. It will
perform best after you fully charge and
discharge it a few times.
If you remove the battery for just a few
seconds (e.g., to quickly change your SIM
card), the system either won’t ask you to
reset the time and date, or if prompted, you
can choose BACK on the time and date screen,
and the clock will only be slightly affected.
New batteries are shipped partially charged.
Before you can use your phone, install and
charge the battery as described below. Some
batteries perform best after several full
charge/discharge cycles.
battery charging
Before you can
use your phone,
you need to
completely charge
the battery. New
batteries are not
fully charged. Plug
the travel charger
into your phone and an electrical outlet. Your
phone displays Charge Complete when finished.
battery tips
Battery life depends on the network, signal
strength, temperature, features, and
accessories you use.
•
Always use Motorola
Original™ batteries and
Power Connector
Insert the charger.
chargers. The warranty does
not cover damage caused by
non-Motorola batteries and/or chargers.
•
New batteries or batteries stored for a
long time may take more time to charge.
essentials
11
•
•
When charging your battery, keep it near
room temperature.
Information”section included in the gray-
edged pages at the back of this guide.
When storing your battery, keep it
uncharged in a cool, dark, dry place, such
as a refrigerator.
•
•
Never expose batteries to temperatures
below -10°C (14°F) or above 45°C (113°F).
Always take your phone with you when
you leave your vehicle.
It is normal for batteries to gradually wear
down and require longer charging times.
If you notice a change in your battery life,
it is probably time to purchase a new
battery.
Contact your local recycling center for
proper battery disposal.
Warning: Never dispose of batteries
in a fire because they may explode.
Before using your phone, read the battery
safety information in the “Safety and General
essentials
12
turn it on & off
answer a call
To turn on your phone,
When your phone rings and/or vibrates, press
press and hold
P
for 5
N
to answer.
seconds. If prompted,
enter your SIM card PIN
code and/or unlock
code.
To end the call, press
P
.
You can also answer or end a call by pressing
any key when the Multi-key answer option is
activated:
Caution: If you enter an incorrect PIN code 3
times in a row, your SIM card is disabled and
your phone displays SIM Blocked. Contact your
service provider.
Find it:
M
>
Settings
>
In Call Setup
>
Answer Options
your phone number
To turn off your phone, press and hold
5 seconds.
P
for
To see your number, press
while in an idle screen.
M
then
#
make a call
Enter a phone number and press
a call.
N
to make
To end the call, press
P
.
essentials
13
main attractions
Note: The MMS templates can’t be downloaded
or expanded. You can only use the default
templates.
multimedia messages
For more message features, see page 42.
1
Press keypad keys to enter text on the
page. For details about text entry, see
page 22.
send a multimedia
message
A Multimedia Messaging Service (MMS)
message contains pages with text and media
objects (including photos, pictures,
animations, or sounds). You can send the
multimedia message to other phones with
MMS and to email addresses:
To insert an image, sound, or other
object on the page, press INSERT or
M
>
Insert. Select the file type and the file.
When you finish the message, press OK.
Choose one or more people for Send To
2
3
.
Find it:
or MMS Templates
M
>
Messages
>
Create
>
SMS/EMS
,
MMS
To select a phonebook entry, highlight
the entry, and press ADD. Repeat to add
other Phonebook entries.
main attractions
14
To enter a new number, highlight [One Time
Entry] and press SELECT.
6
To cancel the message, go to Outbox. If the
message is still sending, highlight the
message and press
M
>
Cancel.
To enter and store a new number,
highlight [New Entry] and press SELECT. The
entry can be saved in your SIM card or to
your phone.
receive a multimedia
message
When you receive a multimedia message,
your phone sounds an alert and displays New
4
5
When you finish entering numbers/
addresses, press OK. Your phone displays
the message fields.
Message with a message indicator, such as
r.
Press the READ key to open the message.
To enter a subject for the message,
highlight Subject and press CHANGE.
If a multimedia message contains media
objects:
To request a delivery receipt for the
message, highlight Receipt and press
•
photos, pictures, and animations will
display as you read the message.
CHANGE, then press ADD
To send the message, press SEND
To cancel or save the message as a Draft
press
.
.
•
sound files will play when its slide bar
displays.
,
M
>
Save to Drafts.
main attractions
15
basics
See page 1 for a basic phone diagram.
When
M
is displayed, you can press
M
to
open the menu. Labels at the bottom corners
of the display show the current soft key
functions. Press the left or right soft key to
perform the function indicated by the label.
For soft key locations, see page 1.
display
The home screen displays when you turn on
the phone. To dial a number from the home
screen, press the number keys and
N.
In the home screen, press
S
up, down, left,
or right to open basic menu features. You can
choose to show or hide home screen display
icons:
Note: Your home screen may look different
depending on your service provider.
4*7ã?d
s
xå
Service Provider
04/25/2006
Find it:
M
>
Icons
Settings
>
Personalize Home Screen
>
Date
>
Home Keys
>
Clock
6:35am
PH. BOOK
Left Soft
Key Label
Right Soft
Key Label
G
BROWSER
Menu Indicator
basics
17
GPRS network connection. Indicators
show PDP context active *or packet data
status indicators
Status indicators are shown at the top of the
home screen:
available +
.
3
Data Indicator
status.
−
Shows connection
5
4
3
6
7
2
1
4
3
5
= securepacket
data transfer
7
6
5
= unsecure
packet data
transfer
= unsecure
application
connection
4*
7
ã?
s
xc
S
8
Service Provider
100.6 FM
= secure
application
connection
= secureCircuit
Switch Data
(CSD) call
6:35am
PH. BOOK
= unsecure
CSD call
BROWSER
G
1
Signal Strength Indicator
show the strength of the network
connection. You cannot make or receive
−
Vertical bars
4
Roam Indicator
your phone is seeking or using a
network outside of your home network.
Indicator shows
−
Shows when
calls when
!
displays.
I.
2
GPRS Indicator
your phone is using a high-speed
−
Shows when
basics
18
5
6
Active Line Indicator
to indicate an active call, or
indicate when call forwarding is on.
−
Shows
?
8
Battery Level Indicator
show the battery charge level. Recharge
the battery when your phone shows Low
−
Vertical bars
>
to
Battery
.
Message Indicator Shows when
−
you receive a new message.
Indicators can include:
r
= text message
t
= voicemail
message
s
= voicemail &
text message
a
= active chat
session
7
Ring Style Indicator
style setting.
−
Shows the ring
y
= loud ring
Ó
= vibrate then
ring
z
|
= soft ring
= vibrate
Ò
= silent
= vibrate &
ring
†
basics
19
status icons
The status icons show the status of incoming
calls, messages, and the battery.
alert/icon
call icon
Icon rapidly flashes green for incoming calls
from a known caller, and slowly flashes
green for 30 minutes when there is a
missed call from a known caller.
Icon rapidly flashes orange for incoming
calls from an unknown caller, and slowly
flashes orange for 30 minutes when there
is a missed call from an unknown caller.
Call Icon
message icon
Message Icon
Icon flashes blue for 30 minutes when
there is a new text or voice message.
Battery Icon
battery icon
Icon flashes orange when the battery
power is low, and is continually lit when the
battery is charging.
Note: You can turn the Call and Message
Icons on and off. Press
M
>
Settings > Initial
Setup Status Indicator.
>
Note: The Battery Icon cannot be turned off.
basics
20
The following menu icons may be available,
depending on your service provider and
service subscription options.
menus
From the home screen, press
main menu.
M
to enter the
menu features
Currently
Highlighted
Menu Feature
Games & Apps
Icon
[
n
Prepaid
Phonebook
Q
á
Games & Apps
Web Access
s Recent Calls
Messages
É Office Tools
h Multimedia
w Settings
n s e
É Q á
h l U
e
SELECT
EXIT
Select
highlighted
Exit the
main menu.
menu feature.
Scroll up, down,
left, or right.
Exit menu
without
making
changes.
Press to select
highlighted
menu feature.
basics
21
•
•
When an option has a list of possible
select a feature option
Some features require you to select an option
from a list:
settings, press
the setting.
S
left or right to select
When an option has a list of possible
numeric values, press a number key to
set the value.
Highlighted
Option
Phonebook
another long
jeff
long name
Mgt
Maj
Press VIEW to
see details of
highlighted
option.
Press BACK
to return to
previous
screen.
text entry
Some features let you enter text:
normal
VIEW
BACK
Flashing
Press M to open
sub-menu.
Character
Counter
cursor
indicates
insertion
point.
Message
765
•
•
•
Press
S
up or down to highlight the
option you want.
Press CANCEL
to exit
without
saving any
changes.
Press INSERT
to insert a
quick note,
image,
In a numbered list, press a number key
to highlight an option.
INSERT
CANCEL
or sound.
In an alphabetized list, press a key
repeatedly to cycle through the letters
and highlight the closest matching
option on the list.
Press M to open
sub-menu.
basics
22
choosing a text entry method
iTAP® mode
Multiple text entry methods make it easy for
you to enter names, numbers, and messages.
The method you select remains active until
you select another method.
Press
iTAP mode. If you don't see
Entry Setup to set iTAP mode as your
#
in a text entry screen to switch to
j
or , press
p
M
>
primary or secondary text entry mode.
Press
#
in any text entry screen to select
iTAP mode lets you enter words using one
keypress per letter. The iTAP software
combines your keypresses into common
words and predicts each word as you enter it.
one of the following entry methods:
Primary
Numeric
Symbol
The primary text entry
method (see below to set).
For example, if you press 7764, your
phone displays:
Enter numbers only (see page
42).
Enter symbols only (see page
42).
Message
765
set up a text entry mode
To set your Primary and Secondary text entry
Press DELETE
key to
delete last
letter.
Press SELECT
key to
enter prog.
prog proh spoi
SELECT
modes, press
M
>
Entry Setup in a text entry
DELETE
view and select Primary setup or Secondary setup
.
basics
23
•
•
If you want a different word (such as
Progress), continue pressing keypad keys
to enter the remaining characters.
For example, if you press
phone displays:
8
one time, your
Character
displays at
insertion
point.
Message
765
Press
1
to enter punctuation or other
T
characters.
Press DELETE
to erase the
character to
left of
insertion
point.
tap mode
Press
mode. If you do not see
Press OK to
accept &
#
in a text entry screen to switch to TAP
or , press Entry
store text.
OK
DELETE
g
m
M
>
Setup to set TAP mode as your Primary or Secondary
text entry mode.
After 2 seconds, the character is accepted
and the cursor moves to the next position.
To enter text in TAP mode, press a keypad key
repeatedly to cycle through the letters and
number on the key. Repeat this step to enter
each letter.
numeric mode
In a text entry screen, press
entry modes until the 12 (numeric) indicator
#
to switch
displays.
Press keypad keys to enter the numbers you
want. When you finish entering numbers,
press
#
to switch to another entry mode.
basics
24
symbol mode
In a text entry screen, press
entry modes until the
displays.
navigation key
Press the navigation
#
to switch
@
(symbol) indicator
key
S
up, down, left,
or right to scroll and
highlight options.
Press keypad keys repeatedly to cycle through
its symbols. Highlight the symbol you want,
then press SELECT
.
handsfree speaker
You can use your phone’s handsfree speaker
to make calls without holding the phone to
your ear.
volume
You can adjust the earpiece speaker volume
while you are talking by pressing
S
right/up
During a call, press SPKR ON to turn the
handsfree speaker on. When your handsfree
speaker is on, you can press SPKR OFF to turn it
off.
to increase the volume or left/down to
decrease the volume. You can also adjust the
volume by pressing the side volume keys.
Tip: During a call, you can set your phone to
Note: The handsfree speaker does not work
when your phone is connected to a handsfree
car kit or headset.
mute by pressing
M
>
Mute.
basics
25
codes & passwords
check battery meter
Your phone's unlock code is originally set to
1234. The security code is originally set to
000000. If your service provider didn't change
these codes, you should change them:
To check your battery meter:
Press
M
>
Settings
>
Phone Status > Battery Meter.
Find it:
M
>
Settings
>
Security
>
New Passwords
You can also change your SIM PIN or call
barring passwords.
If you forget your unlock code: At the Enter
Unlock Code prompt, try entering 1234
or the last four digits of your phone number. If
that doesn't work, press
security code instead.
M
and enter your
If you forget your other codes: If you forget
your security code, SIM PIN code, PIN2 code,
or call barring password, contact your service
provider.
basics
26
customize
Find it:
> style name
M
>
Settings
>
Ring Style
>
Style
ring style
Your phone rings and/or vibrates to notify you
of an incoming call, message, or other event.
This ring and/or vibration is called an alert. You
can select one of six different alert profiles:
change alerts
You can change the alerts for incoming calls
and other events. Your changes are saved in
the current ring style profile:
Loud Ring
,
Soft Ring, Vibrate, Vibrate & Ring, Vibrate then
Ring, and Silent
.
Find it:
M
>
Settings
>
Ring Style Detail
>
y
z
Ó
=
=
=
Loud
Soft
Vibe then Ring
|
Ò
=
=
=
Vibrate
Silent
Vibrate & Ring
> event > Change > alert for event
†
time & date
The ring style profile's indicator displays at the
top of your home screen. To choose your
profile:
To set the time and date for your phone:
Find it: Time and Date
M
>
Settings
>
Initial Setup
>
>
Autoupdate
customize
27
Note: To choose an analog or digital clock for
your home screen, press
wallpaper
You can set a picture or animation as a
wallpaper (background) image on your home
screen:
M
>
Settings
>
Personalize
>
Home Screen
>
Clock Set
.
time, date, date format,
and autoupdate setup
Find it:
M
>
Settings
>
Personalize
>
Wallpaper
When you activate the Autoupdate feature,
your phone's clock will automatically adjust to
the correct time zone when you travel from
one time zone to another.
Select one of the following options:
option
Set Layout Select Center to center the image
on the display, Tile to repeat the
image across the display, Fit-to-
Screen to fit the image to the
display.
Note: If your phone's clock does not adjust to
the correct time zone, verify that the
Autoupdate feature is activated. This function
depends on your carrier's setting. You may
not see this feature in your phone:
Picture
Select an image for your
wallpaper image.
Find it:
M
>
Settings
>
Initial Setup
>
Time and Date
>
Autoupdate
customize
28
backlight turns back on when you press any
key. To set how long your phone waits
before the backlight turns off:
screen saver
You can set a picture or animation as a screen
saver image. The screen saver displays when
no activity is detected for a specified time.
Find it:
M
>
Settings
>
Initial Setup
>
Backlight.
Tip: This feature helps save your screen but
not your battery. To extend battery life, turn off
the screen saver:
answer options
You can use additional, alternative methods to
answer an incoming call. To activate or
deactivate an answer option:
Find it:
M
>
Settings
>
Personalize
>
Screen Saver
Find it:
M
>
Settings
>
In Call Setup
display appearance
To choose the colors that your phone uses
for indicators, highlights, and soft key
labels:
>
Answer Options
Find it:
M
>
Settings
>
Personalize
>
Color Setting
backlight
To save battery life, the backlight turns off
when you are not using your phone. The
customize
29
option
Multi-key Answer by pressing any key or
On
open to answer.
Multi-key Answer by pressing
N.
Off
Open to
answer
Answer by opening the flip.
optional handsfree
operation
A phone headset enables you to use your
phone without using your hands.
Note: The use of wireless devices and their
accessories may be prohibited or restricted in
certain areas. Always obey the laws and
regulations on the use of these products:
Find it:
M
>
Settings
>
Headset
>
Auto Answer
> mode
customize
30
calls
This chapter describes features related to
making and answering calls.
3
Press
the call connected.
S
to scroll to an entry. A
0
means
4
5
Press to call the number.
N
recent calls
Press VIEW to see call details.
Your phone keeps lists of incoming and
outgoing calls, even for calls that did not
connect. The most recent calls are listed first.
The oldest calls are deleted as new calls are
added.
To see the Dialed Calls list, press
can include:
M. This menu
option
Store
Create a phonebook entry with
the number in the No. field.
Tip: Press
N
from the home screen to see
Delete
Delete the entry.
the Dialed Calls list:
Delete All Delete all entries in the list.
Find it:
M
>
Recent Calls
Hide ID
Hide your caller ID for the next
call.
1
Press
S
to scroll to Received Calls or Dialed
Calls
.
Send
Deliver a message.
Message
2
Press SELECT to select the list.
calls
31
1
Press the VIEW key to see the Received Calls
list.
option
Add Digits Add digits after the number.
2
3
Press
Press
S
N
to select a call to return.
to make the call.
Attach
Number
Attach a number from the
phonebook or recent calls lists.
redial
notepad
1
Press
N
to view the Dialed Calls list.
The most recent set of digits entered on the
keypad are stored in your phone’s notepad.
These digits can be a phone number that you
called, or a number that you entered but did
not call. To retrieve the number stored in the
notepad:
2
Press
to call.
S
to scroll to the entry you want
3
Press
N
to redial the number. If you hear
a busy signal and see Call Failed
press to redial the number.
,
Number Busy,
N
Find it:
M
>
Recent Calls
>
NotePad
Press
N
to call the number.
return a call
Your phone keeps a record of your
or
unanswered calls and displays X Missed Calls
,
Press STORE to create a Phonebook entry with
the number in the No. field.
where
X
is the number of missed calls.
calls
32
To turn the call waiting feature on or off:
Find it:
hold or mute a call
When you are on a call:
M
>
Settings
>
In Call Setup
>
Call Waiting
Press
M
>
>
Hold to put all active calls on hold.
Press
M
Mute to put all active calls on mute.
caller ID
Calling line identification (caller ID)
Press again to turn Mute off.
shows the phone number for an incoming call
on your external and internal displays.
call waiting
When you’re using your phone, you will
hear an alert if you receive a second call.
Your phone shows the caller's name when it's
stored in your phonebook, or Incoming Call when
caller ID information isn't available.
1
2
Press
N
to answer the new call.
To show or hide your phone number for the
next outgoing call or for all calls:
Press SWITCH to switch between calls.
or
Press LINK to connect the 2 calls.
M
>
Settings
>
In Call Setup
or
Press
hold.
M
>
End Call On Hold to end the call on
calls
33
emergency calls
international calls
Your service provider programs one or more
emergency phone numbers (such as 911) that
you can call under any circumstances, even
when your phone is locked or the SIM card is
not inserted.
If your phone service includes
international dialing, press and hold
insert your local international access code
(indicated by +). Then, press the keypad keys
to dial the country code, such as +44 for
the U.K., +33 for France, etc., and phone
number.
0
to
Note: Emergency numbers vary by country.
The preprogrammed emergency number(s) in
your phone may not work in all locations.
Sometimes an emergency call cannot be
placed due to network, environmental, or
interference issues.
1-touch dial
To call phonebook entries 1 through 9, press
and hold the 1-Touch Dial number for one
second.
To call the emergency number at any time:
1
Press the keypad keys to dial the
emergency number.
You can set 1-Touch Dial to call the entries in
your phone's memory phonebook, your SIM
card's phonebook, or your Fixed Dial list:
2
Press
N
to call the emergency number.
Find it:
M
>
>
Settings
Phone
>
Initial Setup
>
1-Touch Dial
,
SIM, or Fixed Dial
calls
34
Note: For more information on the Fixed Dial
feature, see the Advanced Calling section on
page 37.
store your voicemail number
Find it:
M
>
Messages
>
M
>
Voicemail Setup
1
2
Press keypad keys to enter your voicemail
number.
You can call phonebook entries 1 through 9
with the push of a single key. The first nine
numbers save to the SIM card correspond to
the 1-Touch Dial keys 1 through 9.
Press SAVE to store the number.
receive voicemail
Press and hold the 1-Touch Dial number for
one second:
When you receive a voicemail message, your
phone displays 1 New Message and a new
voicemail indicator on the status pane. (Some
networks only indicate when you have
messages, whether or not they are new.) If
users delete all voicemail messages, the
voicemail indicator will disappear.
Find it:
entry >
M
M
>
>
Phonebook > highlight a phone
Edit Speed No.
>
voicemail
To listen to your messages, you must
call your voicemail phone number. Voicemail
messages that you receive are stored on the
network, not on your phone. Contact your
service provider for more details.
To listen to your voicemail messages:
Find it:
M
>
Messages
>
Voicemail
Your phone may prompt you to store your
voicemail phone number. If you do not have a
calls
35
voicemail number stored, the phone guides
you through storing a number.
connects, press and hold
appears, press it to add a pause. Or, if you are
adding a wait, keep holding . When
appears, press it to add a wait.
*
. When
p
*
w
inserting special
characters into dialing
sequences
You can insert special characters, as well as
numbers, in a phone number.
option
p
(pause) Your phone waits until the call
connects before it dials the next
digit(s) in the series.
w
(wait)
Your phone waits until the call
connects, then prompts you for
confirmation before it dials the
next digit(s).
You can add a pause or a wait while your call
is dialing. To add a pause before the phone
calls
36
other features
feature
advanced calling
feature
speed dial Speed dial a
phonebook entry:
Enter a speed dial number,
press and then
conference After your first
call
participant is
connected, dial the next
#
N.
number, press
press the LINK key.
N
and then
Tip: If you forget the speed
dial number for a phonebook’s
attach a
phone
number
Dial an area code or
prefix for a phonebook
entry, press
highlight the desired entry,
and press the VIEW key.
M
>
Phonebook,
number, press
M
>
Attach
Number.
other features—advanced calling
37
feature
lantern
feature
M > Settings > Lantern
quick dial
Dial preprogrammed
phone numbers:
or
M
>
>
Office Tools
Quick Dial
Set to Long DTMF or Short DTMF
>
Dialing Services
M
>
Office Tools
>
Lantern
This feature makes your LCD
screen function as a
flashlight. To deactivate it,
press any key.
DTMF
tones
:
M
>
Settings Initial Setup DTMF
>
>
fixed dial
When you turn on fixed
dialing, you can call
only numbers stored in the
fixed dial list.
To turn fixed dialing on or off:
M
>
Settings
>
Security Fixed Dial
>
To use the fixed dial list:
M
>
Office Tools
>
Dialing Services
>
Fixed Dial
other features—advanced calling
38
feature
phonebook
feature
add new
entry
Note: Your phone's memory
limit is 100 entries. The SIM
card's memory limit depends
on your carrier's SIM card
type (maximum 250 entries).
add new
entry
Create a new phonebook
entry:
M
>
Phonebook
>
M
>
New
>
Number
Tip: Some people have more
than one phone number.
Shortcut: Key in the the
When creating a phonebook
entry, select More to store
another number for the same
number using keypad keys,
then press STORE
.
Note: An entry stored on the
SIM card is available only
from that SIM card.
Name
.
other features—phonebook
39
feature
feature
download You can use this function to
dial
number
Call a number stored in the
phonebook:
ringtones
send ringtones from one
handset to another:
M
>
Phonebook, highlight the
M
>
Messages
>
Create
>
MMS
phonebook entry, press
N.
>
Insert Sound
>
Shortcut: In the phonebook,
press a keypad key one or
more times to jump to entries
that begin with the letters on
that key. This method can be
narrowed by adding more
letters, up to a maximum of
12.
Ringtones can be
downloaded from the Web
Browser. When you receive an
MMS from another party, you
can retrieve a ringtone from
that message. You can also
send ringtones through MMS.
set
category
for entry
M
>
Phonebook > entry >
M
Note: You can download mp3
ringtones via the Browser only.
>
Category
You can classify an entry into
the following categories: All
VIPs, or
a category you create.
Note: Memory limit for
ringtone downloads is 1 MB.
,
Business Personal, General,
,
other features—phonebook
40
feature
feature
sort
phonebook are listed:
set
category
view
M
>
Phonebook > entry >
M
Set the order in which entries
>
Category
list
You can view All entries or
those in the predefined
category such as Business
Personal General VIPs, or a
category you create.
Press a keypad key one or
M
>
Phonebook
Sorting By > sort order
Copy a phonebook entry to
phonebook the SIM card, or from the SIM
>
M
>
Setup
>
,
copy
,
,
entry
card to the phone:
Phonebook > highlight the
entry > Copy Entries To
Copy multiple phonebook
search
M
>
phonebook more times to jump to entries
entry
M
>
>
>
that begin with the key’s
letters. Press a second letter
to jump to entries beginning
with the two letters you
entered. You can enter up to
twelve letters:
copy
multiple
entries
entries between the phone
and SIM card:
M
entry, press
>
Phonebook, highlight one
M
>
Copy
>
Entries
,
press CHANGE, highlight
another entry, press ADD
Repeat as necessary, press
M
> Search Method
>
Phonebook
>
M
>
Setup
.
>
Find/Jump to
DONE
.
other features—phonebook
41
feature
messages
For basic multimedia message features, see
page 14.
read new
message
Read a new text or
multimedia message:
Press the READ key when the
New Message notification
displays.
feature
send text
message
send
multimedia
message
M
>
Messages
>
>
Create
Create
>
SMS
/EMS
read old
messages
Read old messages:
M
>
Messages
M
>
Messages Inbox
>
>
MMS
Press
M
to perform various
Note: Only MMS messages
100 KB or less can be sent
and received.
operations on a message.
Read messages that
read sent
messages you sent:
send a
M
>
Messages
>
Quick
quick note Notes
send a Open a multimedia
multimedia template with
template preloaded media:
M
>
Messages Outbox
>
Sent messages are saved in
the Outbox
Save the message that you
are editing to the Draft folder
for later editing:
.
edit old
draft
M
>
Messages
>
Create
>
MMS
Templates
M
>
Messages
>
Draft
other features—messages
42
feature
chat
feature
browser
messages received by your
Read messages
start chat
M
M
>
>
Office Tools
New Chat
>
Chat
browser:
M
>
Messages Browser Msgs
>
receive
chat
request
Press the ACCEPT key or
the IGNORE key.
sending
and
receiving
vCard
You can send a vCard by
sending an MMS with vCard
as an attachment:
end chat
During a chat session:
M
MMS Templates
>
Messages
>
M
Create
Insert
[New Attachment]
>
MMS or
M
>
End Chat
>
>
>
>
>
Attachment
vCard
web browser (wap 2.0)
Note: To change editing
modes in the wap editor,
press
feature
start
browser
M
M
M
>
>
>
Web Access
Web Access
Web Access
>
>
>
Start Browser
Web Shortcut
Go to URL
*.
go to
bookmarks
go to URL
other features—chat
43
feature
personalizing
feature
go to
stored
pages
M
M
M
>
>
>
Web Access
Web Access
Web Access
>
>
>
Stored Pages
History
language
Set menu language:
M
>
Settings
>
Initial Setup
view/goto
previous
sites
>
Language
scroll
Set the highlight bar to stop
or wrap around in the menu
lists:
adjust
web
settings
General Setting
M
M
>
>
Settings
Settings
>
>
Initial Setup
Ring Style > style
>
Scroll
ring
end web
browser
Press
M
in the Web Access
volume
keypad
volume
Detail
>
Ring Volume
Settings Ring Style > style
Key Volume
menu and choose 4. Exit.
M
>
>
or
Detail
>
P
>
OK
clock view Display an analog or digital
clock in the home screen:
M
>
Settings
>
Personalize Home
>
Screen
>
Clock Set
other features—personalizing
44
feature
feature
menu
view
Display the main menu as
graphic icons or as a text-
based list:
shortcuts
Create a shortcut to a menu
item:
Highlight the menu item, then
press and hold
To use the shortcut:
Press , then press the
M.
M
Menu
>
>
Settings
View
>
Personalize Main
>
main
menu
Reorder items in your phone’s
main menu:
M
shortcut number.
master
reset
Reset all options except
unlock code, security code,
and lifetime timer:
M
Menu
>
Settings
>
Personalize
>
Main
> Reorder
show/hide Show or hide menu feature
menu
icons in the home screen:
M
>
Settings
>
Initial Setup
icons
>
Master Reset
M
Screen
>
Settings
>
Personalize
Icons
>
Home
>
Home keys
>
Note: Before the master
reset, you need to input your
security code.
change
Change the functions for the
home keys soft keys and navigation key in
the home screen:
M
>
Settings
>
Personalize Home
>
Screen
>
Home keys
other features—personalizing
45
feature
call times & costs
Network connection time is the elapsed
time from the moment you connect to your
service provider's network to the moment
master
clear
To reset all options to their
factory settings and clear all
user entries (such as
downloaded wallpapers, main
menu animation, and sounds):
you end the call by pressing
O. This time
includes busy signals and ringing.
M
>
Settings
>
Initial Setup
The amount of network connection time
that you track on your resettable timer
may not equal the amount of time for
which you are billed by your service
provider. For billing information, contact
your service provider.
>
Master Clear
To clear all information, you
need to enter the Security Code
(000000).
Warning: This option erases
all information you have
entered (including phonebook
entries) and content you
have downloaded. Once you
erase the information, it
cannot be recovered. All
options are reset back to their
factory settings, except for
the unlock code, security
code, and lifetime timer.
feature
call times
Display call timers:
M
>
Recent Calls Call
>
Times
other features—call times & costs
46
feature
handsfree operation
in-call
timer
Display time during a
call:
Note: The use of wireless devices and their
accessories may be prohibited or restricted in
certain areas. Always obey the laws and
regulations on the use of these products.
M
>
Settings
>
In Call Setup
>
In-Call Timer
data times Display data times:
feature
M
>
Recent Calls Data Times
>
speaker-
phone
Activate a connected
external speakerphone
during a call:
data
Display data volumes:
volumes
M
>
Recent Calls Data Volumes
>
Press SPKR ON and SPKR OFF to
turn the speakerphone on and
off.
auto
answer
Automatically answer
calls when connected
to a car kit or headset:
M
>
Settings
>
Headset
>
Auto
Answer
other features—handsfree operation
47
feature
network
feature
currency
converter
M
M
>
>
Office Tools
Exchange Rate
>
Calculator
network
Display network
Enter exchange rate, press
the OK key, enter amount, and
settings
information and adjust
network settings:
select
M
>
Convert Currency.
M
>
Settings
>
Network
calendar
Use to schedule reminders of
important events/errands:
personal organizer
M
>
Office Tools Calendar
>
feature
set alarm
M
>
Office Tools Alarm Clock
>
turn off
alarm
To turn off the alarm when it
displays, press DISABLE
.
To set the alarm to ring later,
press the SNOOZE key.
calculator
M
>
Office Tools Calculator
>
other features—network
48
feature
security
feature
stop
watch
M
>
Office Tools Stop Watch
>
Press START to start counting
the time, press STOP to stop
counting the time, and press
RESET to reset the stopwatch.
SIM PIN
Lock or unlock the SIM card:
M
>
Settings
>
Security SIM PIN
>
Caution: If you enter an
incorrect PIN code 3 times in
a row, your SIM card is
disabled and your phone
Note: After Stop Watch is
activated, you can press
SNAPSHOT to keep track of
elapsed time for later
reference. After you stop the
Stop Watch, view elapsed time
snapshots by scrolling right or
left through snapshot 1, 2, 3,
etc.
displays SIM Blocked
.
phone
lock
M
>
Settings
>
Security Phone
>
Lock
Select to lock the phone right
now or enable/disable the
Automatic Lock
.
other features—security
49
troubleshooting
Find it:
M
>
Settings Initial Setup
>
check here first
If your phone does not seem to work properly,
read this page first.
>
Backlight
no display
Question: Why can’t I see the display when I
use my phone? I know the battery is good.
when the backlight is
turned off, it can seem
like your phone isn’t
working
Answer: The backlight may be set to off.
Check the backlight setting.
Find it:
M
>
Settings
>
Initial Setup
>
Backlight
Question: My phone does not turn on when I
press the keys, but I know the battery is good.
Answer: If the backlight set to off, it might
appear as if the phone is not working. Check
the backlight setting.
troubleshooting
51
no backlight on the
display
Question: During phone operation, why don’t
I see a backlight on the display?
messages: “enter
special code,” “SIM
locked - contact service
provider,” “subsidy
password”
Answer: The backlight may be set to off.
Check the setting.
Question: What do these messages mean?
Find it:
M
>
Settings Initial Setup
>
>
Backlight
Answer: You might see this message if you
have an incorrect SIM card or if you have
incorrectly entered your code too many times,
depending on your carrier. You will have to
enter it correctly. Contact your service
provider, if necessary. You might need to
replace your SIM card.
phone doesn’t vibrate
Question: My phone doesn’t vibrate when I
have an incoming call or message. Why not?
Answer: Make sure the volume setting is 0.
Press
to 0.
S
right or left to adjust the volume
troubleshooting
52
service and repairs
If you have questions or need assistance,
we're here to help.
support, where you can select from a
number of customer care options. You can
also contact the Motorola Customer Support
Center at 1-800-331-6456 (United States), 1-
888-390-6456 (TTY/TDD United States for
hearing impaired), or 1-800-461-4575
(Canada).
service and repairs
53
Specific Absorption Rate Data
SAR Data
level of the phone while operating can be well below the
maximum value. This is because the phone is designed to operate
at multiple power levels so as to use only the power required to
reach the network. In general, the closer you are to a wireless
base station, the lower the power output.
This model wireless phone meets the
government’s requirements for exposure to radio
waves.
Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed limits for exposure to
radio frequency (RF) energy set by the Federal Communications
Commission (FCC) of the U.S. Government and by the Canadian
regulatory authorities. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the
general population. The guidelines are based on standards that
were developed by independent scientific organizations through
periodic and thorough evaluation of scientific studies. The
standards include a substantial safety margin designed to assure
the safety of all persons, regardless of age or health.
Before a phone model is available for sale to the public in the U.S.
and Canada, it must be tested and certified to the FCC and Industry
Canada that it does not exceed the limit established by each
government for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the body)
reported to the FCC and available for review by Industry Canada.
The highest SAR value for this model phone (850/1800/1900)
when tested for use at the ear is 1.40 W/kg, and when worn on the
body, as described in this user guide, is 1.03 W/kg. (Body-worn
measurements differ among phone models, depending upon
available accessories and regulatory requirements).2 The highest
SAR value for this model phone (900/1800/1900) when tested for
use at the ear is 0.54 W/kg, and when worn on the body, as
described in this user guide, is 0.27 W/kg. (Body-worn
The exposure standard for wireless mobile phones employs a unit
of measurement known as the Specific Absorption Rate, or SAR.
The SAR limit set by the FCC and by the Canadian regulatory
authorities is 1.6 W/kg.1 Tests for SAR are conducted using
standard operating positions accepted by the FCC and by Industry
Canada with the phone transmitting at its highest certified power
level in all tested frequency bands. Although the SAR is
measurements differ among phone models, depending upon
available accessories and regulatory requirements).2
While there may be differences between the SAR levels of various
phones and at various positions, they all meet the governmental
determined at the highest certified power level, the actual SAR
SAR Data
54
requirements for safe exposure. Please note that improvements to
this product model could cause differences in the SAR value for
later products; in all cases, products are designed to be within the
guidelines.
Additional information on Specific Absorption Rates (SAR) can be
found on the Cellular Telecommunications & Internet Association
(CTIA) Web site:
or the Canadian Wireless Telecommunications Association (CWTA)
Web site:
1. In the United States and Canada, the SAR limit for
mobile phones used by the public is 1.6 watts/kg
(W/kg) averaged over one gram of tissue. The standard
incorporates a substantial margin of safety to give
additional protection for the public and to account for
any variations in measurements.
2. The SAR information includes the Motorola testing
protocol, assessment procedure, and measurement
uncertainty range for this product.
SAR Data
55
European Union Directives Conformance
Statement
EU Conformance
Hereby, Motorola declares that this
product is in compliance with:
Product
Approval
Number
0168
•
•
The essential requirements and other
relevant provisions of Directive 1999/5/EC
All other relevant EU Directives
The above gives an example of a typical Product
Approval Number.
You can view your product’s Declaration of
Conformity (DoC) to Directive 1999/5/EC (to R&TTE
your DoC, enter the product Approval Number from
your product’s label in the “Search” bar on the Web
site.
EU Conformance
56
Important Safety and
Legal Information
57
Safety and General Information
Safety Information
This section contains important information on the safe and
the relevant standards, always follow these instructions and
precautions.
efficient operation of your mobile device. Read this
information before using your mobile device.
*
External Antenna Care
If your mobile device has an external antenna, use only a
Motorola-supplied or approved replacement antenna. Use of
unauthorized antennas, modifications, or attachments could
damage the mobile device and/or may result in your device not
complying with local regulatory requirements in your country.
Exposure to Radio Frequency (RF)
Energy
Your mobile device contains a transmitter and receiver. When it is
ON, it receives and transmits RF energy. When you communicate
with your mobile device, the system handling your call controls the
power level at which your mobile device transmits.
Your Motorola mobile device is designed to comply with local
regulatory requirements in your country concerning exposure of
human beings to RF energy.
DO NOT hold the external antenna when the mobile device is IN
USE. Holding the external antenna affects call quality and may
cause the mobile device to operate at a higher power level than
needed.
Product Operation
When placing or receiving a phone call, hold your mobile device
Operational Precautions
just like you would a landline phone.
For optimal mobile device performance and to be sure that human
exposure to RF energy does not exceed the guidelines set forth in
If you wear the mobile device on your body, always place the
mobile device in a Motorola-supplied or approved clip, holder,
holster, case, or body harness. If you do not use a body-worn
accessory supplied or approved by Motorola, keep the mobile
device and its antenna at least 2.5 centimeters (1 inch) from your
body when transmitting.
*
The information provided in this document supersedes the general
safety information in user’s guides published prior to May 1, 2006.
Safety Information
58
When using any data feature of the mobile device, with or without
an accessory cable, position the mobile device and its antenna at
least 2.5 centimeters (1 inch) from your body.
Pacemakers
If you have a pacemaker, consult your physician before using this
device.
Using accessories not supplied or approved by Motorola may
cause your mobile device to exceed RF energy exposure
guidelines. For a list of Motorola-supplied or approved
Persons with pacemakers should observe the following
precautions:
•
ALWAYS keep the mobile device more than
20 centimeters (8 inches) from your pacemaker when the
mobile device is turned ON.
accessories, visit our Web site at: www.motorola.com
.
RF Energy Interference/Compatibility
•
•
DO NOT carry the mobile device in the breast pocket.
Nearly every electronic device is subject to RF energy interference
from external sources if inadequately shielded, designed, or
otherwise configured for RF energy compatibility. In some
circumstances your mobile device may cause interference with
other devices.
Use the ear opposite the pacemaker to minimize the
potential for interference.
•
Turn OFF the mobile device immediately if you have any
reason to suspect that interference is taking place.
Hearing Aids
Some mobile devices may interfere with some hearing aids. In the
event of such interference, you may want to consult your hearing
aid manufacturer or physician to discuss alternatives.
Follow Instructions to Avoid Interference
Problems
Turn off your mobile device in any location where posted notices
instruct you to do so. These locations include hospitals or health
care facilities that may be using equipment that is sensitive to
external RF energy.
Other Medical Devices
If you use any other personal medical device, consult your
physician or the manufacturer of your device to determine if it is
adequately shielded from RF energy.
In an aircraft, turn off your mobile device whenever instructed to
do so by airline staff. If your mobile device offers an airplane mode
or similar feature, consult airline staff about using it in flight.
Safety Information
59
on boats, fuel or chemical transfer or storage facilities, or areas
where the air contains chemicals or particles, such as grain, dust,
or metal powders.
Driving Precautions
Check the laws and regulations on the use of mobile devices in the
area where you drive. Always obey them.
When you are in such an area, turn off your mobile device, and do
not remove, install, or charge batteries. In such areas, sparks can
occur and cause an explosion or fire.
When using your mobile device while driving, please:
•
Give full attention to driving and to the road. Using a
mobile device may be distracting. Discontinue a call if you
can’t concentrate on driving.
Damaged Products
If your mobile device or battery has been submerged in water,
punctured, or subjected to a severe fall, do not use it until you take
it to a Motorola Authorized Service Center. Do not attempt to dry it
with an external heat source, such as a microwave oven.
•
•
Use handsfree operation, if available.
Pull off the road and park before making or answering a
call if driving conditions so require.
Responsible driving practices can be found in the “Smart Practices
While Driving” section at the end of this guide and/or at the
Motorola Web site: www.motorola.com/callsmart
Batteries and Chargers
.
If jewelry, keys, beaded chains, or other conductive
materials touch exposed battery terminals, this
could complete an electrical circuit (short circuit),
become very hot, and could cause damage or
injury. Be careful when handling a charged battery,
particularly when placing it inside a pocket, purse, or other
container with metal objects. Use only Motorola Original
batteries and chargers.
Operational Warnings
Obey all posted signs when using mobile devices in public areas,
such as health care facilities or blasting areas.
Automobile Air Bags
Do not place a mobile device in the air bag deployment area.
Caution: To avoid risk of personal injury, do not dispose of your
battery in a fire.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often but not
always posted, and can include fueling areas such as below decks
Safety Information
60
Your battery, charger, or mobile device may contain symbols,
defined as follows:
Choking Hazards
Your mobile device or its accessories may include detachable
parts, which may present a choking hazard to small children. Keep
your mobile device and its accessories away from small children.
Symbol
Definition
032374o
Important safety information follows.
Glass Parts
Do not dispose of your battery or mobile
device in a fire.
Some parts of your mobile device may be made of glass. This glass
could break if the product is dropped on a hard surface or receives
a substantial impact. If glass breaks, do not touch or attempt to
remove. Stop using your mobile device until the glass is replaced
by a qualified service center.
Your battery or mobile device may require
recycling in accordance with local laws.
Contact your local regulatory authorities
for more information.
032375o
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts
when exposed to flashing lights, such as when playing video
games. These may occur even if a person has never had a previous
seizure or blackout.
Do not throw your battery or mobile device
in the trash.
Your mobile device contains an internal
lithium ion battery.
Li Ion BATT
032378o
Do not let your battery, charger, or mobile
device get wet.
If you have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult with your
physician before playing video games or enabling a flashing-lights
feature (if available) on your mobile device.
Listening at full volume to music or voice
through a headset may damage your
hearing.
Discontinue use and consult a physician if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or disorientation. It is always
a good idea to hold the screen away from your eyes, leave the
Safety Information
61
lights on in the room, take a 15-minute break every hour, and stop
use if you are very tired.
Caution About High Volume Usage
Listening at full volume to music or voice through a
headset may damage your hearing.
Repetitive Motion
When you repetitively perform actions such as pressing keys or
entering finger-written characters, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of
your body. If you continue to have discomfort during or after such
use, stop use and see a physician.
Safety Information
62
Industry Canada Notice to Users
Industry Canada Notice
Operation is subject to the following two conditions: (1) This
device may not cause interference and (2) This device must accept
any interference, including interference that may cause undesired
operation of the device. See RSS-GEN 7.1.5.
Industry Canada Notice
63
FCC Notice To Users
FCC Notice
Motorola has not approved any changes or modifications to this
encouraged to try to correct the interference by one or more of the
following measures:
device by the user. Any changes or modifications could void the
user’s authority to operate the equipment. See 47 CFR Sec. 15.21.
•
•
Reorient or relocate the receiving antenna.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation. See 47 CFR Sec. 15.19(3).
Increase the separation between the equipment and the
receiver.
•
•
Connect the equipment to an outlet on a circuit different
from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician
for help.
If your mobile device or accessory has a USB connector, or is
otherwise considered a computer peripheral device whereby it can
be connected to a computer for purposes of transferring data, then
it is considered a Class B device and the following statement
applies:
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
FCC Notice
64
Motorola Limited Warranty for the United States and
Canada
Warranty
Products and Accessories
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants
its telephones, pagers, messaging devices, and consumer and
professional two-way radios (excluding commercial, government
or industrial radios) that operate via Family Radio Service or
General Mobile Radio Service, Motorola-branded or certified
accessories sold for use with these Products (“Accessories”) and
Motorola software contained on CD-ROMs or other tangible media
and sold for use with these Products (“Software”) to be free from
defects in materials and workmanship under normal consumer
usage for the period(s) outlined below. This limited warranty is a
consumer's exclusive remedy, and applies as follows to new
Motorola Products, Accessories and Software purchased by
consumers in the United States or Canada, which are accompanied
by this written warranty:
Products Covered
Length of Coverage
Products and
One (1) year from the date of
purchase by the first consumer
purchaser of the product unless
otherwise provided for below.
Accessories as
defined above, unless
otherwise provided for
below.
Decorative
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the product.
Accessories and
Cases. Decorative
covers, bezels,
PhoneWrap™ covers
and cases.
Monaural Headsets.
Ear buds and boom
headsets that transmit
mono sound through a
wired connection.
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the product.
Warranty
65
Use of Non-Motorola Products and Accessories. Defects or
damage that result from the use of Non-Motorola branded or
certified Products, Accessories, Software or other peripheral
equipment are excluded from coverage.
Products Covered
Length of Coverage
Consumer and
Professional
Two-Way Radio
Accessories.
Ninety (90) days from the date of
purchase by the first consumer
purchaser of the product.
Unauthorized Service or Modification. Defects or damages
resulting from service, testing, adjustment, installation,
maintenance, alteration, or modification in any way by someone
other than Motorola, or its authorized service centers, are
excluded from coverage.
Products and
Accessories that are
Repaired or
The balance of the original
warranty or for ninety (90) days
from the date returned to the
consumer, whichever is longer.
Replaced.
Altered Products. Products or Accessories with (a) serial
numbers or date tags that have been removed, altered or
obliterated; (b) broken seals or that show evidence of tampering;
(c) mismatched board serial numbers; or (d) nonconforming or
non-Motorola housings, or parts, are excluded from coverage.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and
replacement of parts due to normal wear and tear are excluded
from coverage.
Communication Services. Defects, damages, or the failure of
Products, Accessories or Software due to any communication
service or signal you may subscribe to or use with the Products
Accessories or Software is excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below
80% of their rated capacity and batteries that leak are covered by
this limited warranty.
Abuse & Misuse. Defects or damage that result from:
Software
(a) improper operation, storage, misuse or abuse, accident or
neglect, such as physical damage (cracks, scratches, etc.) to the
surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand,
dirt or the like, extreme heat, or food; (c) use of the Products or
Accessories for commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions; or (d) other acts which
are not the fault of Motorola, are excluded from coverage.
Products Covered
Length of Coverage
Software. Applies only to physical Ninety (90) days from
defects in the media that embodies the date of purchase.
the copy of the software (e.g.
CD-ROM, or floppy disk).
Warranty
66
Exclusions
How to Obtain Warranty Service or
Other Information
Software Embodied in Physical Media. No warranty is made
that the software will meet your requirements or will work in
combination with any hardware or software applications provided
by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software
products will be corrected.
USA
Phones
1-800-331-6456
Pagers
Software NOT Embodied in Physical Media. Software that is
not embodied in physical media (e.g. software that is downloaded
from the internet), is provided “as is” and without warranty.
1-800-548-9954
Two-Way Radios and Messaging Devices
1-800-353-2729
All Products
1-800-461-4575
1-888-390-6456
Who Is Covered?
This warranty extends only to the first consumer purchaser, and is
not transferable.
Canada
TTY
For Accessories and Software, please call the telephone
number designated above for the product with which they are
used.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund
the purchase price of any Products, Accessories or Software that
does not conform to this warranty. We may use functionally
equivalent reconditioned/refurbished/pre-owned or new Products,
Accessories or parts. No data, software or applications added to
your Product, Accessory or Software, including but not limited to
personal contacts, games and ringer tones, will be reinstalled. To
avoid losing such data, software and applications please create a
back up prior to requesting service.
You will receive instructions on how to ship the Products,
Accessories or Software, at your expense, to a Motorola
Authorized Repair Center. To obtain service, you must include: (a) a
copy of your receipt, bill of sale or other comparable proof of
purchase; (b) a written description of the problem; (c) the name of
your service provider, if applicable; (d) the name and location of the
installation facility (if applicable) and, most importantly; (e) your
address and telephone number.
Warranty
67
Laws in the United States and other countries preserve for
Motorola certain exclusive rights for copyrighted Motorola
software such as the exclusive rights to reproduce and distribute
copies of the Motorola software. Motorola software may only be
copied into, used in, and redistributed with, the Products
associated with such Motorola software. No other use, including
without limitation disassembly of such Motorola software or
exercise of the exclusive rights reserved for Motorola, is
permitted.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE
REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS
EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS,
ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE
DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or
exclusion of incidental or consequential damages, or
limitation on the length of an implied warranty, so the
above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also
have other rights that vary from state to state or from one
jurisdiction to another.
Warranty
68
Hearing Aid Compatibility with Mobile Phones
Hearing Aids
Some Motorola phones are measured for compatibility with
hearing aids. If the box for your particular model has “Rated for
Hearing Aids” printed on it, the following explanation applies.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are
likely to be more usable with a hearing device’s telecoil (“T
Switch” or “Telephone Switch”) than unrated phones. T4 is the
better/higher of the two ratings. (Note that not all hearing devices
have telecoils in them.)
When some mobile phones are used near some hearing devices
(hearing aids and cochlear implants), users may detect a buzzing,
humming, or whining noise. Some hearing devices are more
immune than others to this interference noise, and phones also
vary in the amount of interference they generate.
Hearing devices may also be measured for immunity to this type of
interference. Your hearing device manufacturer or hearing health
professional may help you find results for your hearing device. The
more immune your hearing aid is, the less likely you are to
experience interference noise from mobile phones.
The wireless telephone industry has developed ratings for some of
their mobile phones, to assist hearing device users in finding
phones that may be compatible with their hearing devices. Not all
phones have been rated. Phones that are rated have the rating on
their box or a label on the box.
The ratings are not guarantees. Results will vary depending on the
user’s hearing device and hearing loss. If your hearing device
happens to be vulnerable to interference, you may not be able to
use a rated phone successfully. Trying out the phone with your
hearing device is the best way to evaluate it for your personal
needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and
are likely to generate less interference to hearing devices than
phones that are not labeled. M4 is the better/higher of the two
ratings.
Hearing Aids
69
Information from the World Health Organization
WHO Information
Present scientific information does not indicate the need for any
special precautions for the use of mobile phones. If you are
concerned, you may want to limit your own or your children’s RF
exposure by limiting the length of calls or by using handsfree
devices to keep mobile phones away from your head and body.
Source: WHO Fact Sheet 193
Further information: http://www.who.int./peh-emf
Product Registration
Registration
Online Product Registration:
direct.motorola.com/hellomoto/
Motosupport/source/registration.asp
Product registration is an important step toward enjoying your new
Motorola product. Registering helps us facilitate warranty service,
and permits us to contact you should your product require an
update or other service. Registration is for U.S. residents only and
is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For
warranty service of your Motorola Personal Communications
Product you will need to provide a copy of your dated sales receipt
to confirm warranty status.
Thank you for choosing a Motorola product.
WHO Information
70
Export Law Assurances
Export Law
This product is controlled under the export regulations of the
United States of America and Canada. The Governments of the
United States of America and Canada may restrict the exportation
or re-exportation of this product to certain destinations. For further
information contact the U.S. Department of Commerce or the
Canadian Department of Foreign Affairs and International Trade.
Wireless: The New Recyclable
Recycling
Your wireless mobile device can be recycled. Recycling your
recycling.motorola.young-america.com/
index.html
mobile device reduces the amount of waste disposed in landfills
and allows recycled materials to be incorporated into new
products.
The Cellular Telecommunications Industry Association (CTIA) and
its members encourage consumers to recycle their mobile devices
and have taken steps to promote the collection and
environmentally sound recycling of end-of-life devices.
As a mobile device user, you have an important role in ensuring
that this device is recycled properly. When it comes time to give
this mobile device up or trade it in for a new one, please remember
that the mobile device, the charger, and many of its accessories
can be recycled. It's easy. To learn more about CTIA's Recycling
Program for Used Wireless Devices, please visit us at:
Export Law
71
California Perchlorate Label
Perchlorate Label
Some mobile phones use an internal, permanent backup battery on
the printed circuit board that may contain very small amounts of
perchlorate. In such cases, California law requires the following
label:
“Perchlorate Material – special handling may apply. See
perchlorate.”
There is no special handling required by consumers.
Perchlorate Label
72
Smart Practices While Driving
Driving Safety
Drive Safe, Call Smart SM
eyes from the road. If you receive an incoming call at an
inconvenient time, if possible, let your voice mail answer
it for you.
Check the laws and regulations on the use of mobile
devices and their accessories in the areas where you drive.
Always obey them. The use of these devices may be
prohibited or restricted in certain areas. Go to
information.
Your mobile device lets you communicate by voice and
data—almost anywhere, anytime, wherever wireless service is
available and safe conditions allow. When driving a car, driving is
your first responsibility. If you choose to use your mobile device
while driving, remember the following tips:
•
•
•
Let the person you are speaking with know you are
driving; if necessary, suspend the call in heavy
traffic or hazardous weather conditions. Rain, sleet,
snow, ice, and even heavy traffic can be hazardous.
Do not take notes or look up phone numbers while
driving. Jotting down a “to do” list or going through your
address book takes attention away from your primary
responsibility—driving safely.
Dial sensibly and assess the traffic; if possible,
place calls when your car is not moving or before
pulling into traffic. If you must make a call while
moving, dial only a few numbers, check the road and your
mirrors, then continue.
•
Get to know your Motorola mobile device and its
features such as speed dial and redial. If available,
these features help you to place your call without taking
your attention off the road.
•
When available, use a handsfree
device. If possible, add an additional
layer of convenience to your mobile device
with one of the many Motorola Original
handsfree accessories available today.
•
Do not engage in stressful or emotional
conversations that may be distracting. Make people
you are talking with aware you are driving and suspend
conversations that can divert your attention away from the
road.
•
Position your mobile device within easy reach. Be
able to access your mobile device without removing your
Driving Safety
73
•
•
Use your mobile device to call for help. Dial 911 or
other local emergency number in the case of fire, traffic
accident, or medical emergencies.*
Use your mobile device to help others in
emergencies. If you see an auto accident, crime in
progress, or other serious emergency where lives are in
danger, call 911 or other local emergency number, as you
would want others to do for you.*
•
Call roadside assistance or a special
non-emergency wireless assistance number when
necessary. If you see a broken-down vehicle posing no
serious hazard, a broken traffic signal, a minor traffic
accident where no one appears injured, or a vehicle you
know to be stolen, call roadside assistance or other
special non-emergency wireless number.*
*
Wherever wireless phone service is available.
Driving Safety
74
index
extending battery life 11,
29
battery indicator 19
battery life, extending 7, 11
car kit 25, 47
A
center key 1, 3, 25
center select key 25
chat 43
chat, note 6
codes 26
color style 29
conference call 37
currency converter 48
accessories 9, 25, 47
accessory connector port 1,
3
alarm clock 48
alarm, set 48
alarm, turn off 48
alert
C
cables 1, 11
calculator 6, 48
calendar 6, 48
call
answer 7, 13, 29
end 13
make 13, 31
waiting 33
call timers 46
caller ID 33, 47
calls
set 27
turn off 27
D
animation 14, 28
answer a call 7, 13, 29
attach a number 32, 37
data call 18
data times 47
data volumes, tracking 47
dial
fixed 38
speed 37
B
backlight 7, 11, 29
battery 10
international 34
dial a phone number 13, 31
index
75
dialed calls 31
dialing services 38
display 9, 17, 29
backlight 29
G
L
games 50
lock
H
phone 49
DTMF tones 38
Low Battery message 19
handsfree speaker 25
headset 25, 47
headset jack 1, 3
hearing aids 69
home screen 9, 17, 29, 45
E
M
earpiece volume 25
emergency number 13, 34
end a call 13
end key 1, 3, 13
enter unlock code message
26
make a call 13, 31
master clear 46
master reset 45
menu 9, 44, 45
menu icons 45
I
incoming call message 33
initial setup 27
international calls 34
iTAP text entry
message 23, 42
export regulations 71
external display 3
message indicator 3, 15, 19
message reminders 48
missed calls message 32
MMS 14
multimedia messages 14
music 40, 50
setup 23
F
iTAP text entry mode 23
fax call 18
fixed dial 38
frequently asked questions
51
K
mute a call 25, 33
keypad 14, 29, 44
index
76
send key 1, 3, 13
setup
initial 27
time and date 11
shortcuts 45
signal strength indicator 18
SIM
PIN 26
SIM (Subscriber Identity
Module) card 10
smart key 3, 45
soft keys 1, 3, 45
sounds 50
speakerphone 25, 47
speed dial 37
N
Q
navigation key 1, 3, 25
network
quick dial 38
settings 48
R
network settings 32, 48
NITZ 28
notepad 32
received calls 31
recent calls 31
recycling 71
redial 32
reminders 48
return a call 32
ring style indicator 19, 27
ring style, setting 27
ring tone 40, 50
ring volume 44
ringer volume 44
roam indicator 18
numeric entry mode 24
O
optional accessory 9
optional feature 9
P
passwords. See codes
perchlorate label 72
phone number 13
phonebook 31, 32, 37
picture ID 47
standby time, increasing 29
stop watch 49
store your number 13
symbol entry mode 25
S
power key 1, 3, 13
safety information 58
safety tips 73
index
77
voicemail message indicator
19, 35
volume 25, 44
T
tap text entry
setup 24
tap text entry mode 24
Templates
MMS 14
W
wallpaper 28
warranty 65
text entry 22
web browser 43
web browser, start 50
WHO information 70
setup 23
text message 23, 42
time zone, automatic 28
timers 46
troubleshooting 51
turn on/off 13
Y
your phone number 13
U
unlock
phone 26
unlock code 26
V
voicemail 35
index
78
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