Motorola MOTORAZR VM9 User Manual

Phone User Guide  
MOTORAZR2 V9m by Motorola®  
www.sprint.com  
© 2007 Sprint Nextel. All rights reserved. SPRINT, the NEXTEL name and  
logo, and other trademarks are trademarks of Sprint Nextel.  
Printed in the U.S.A.  
Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i  
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii  
Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv  
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
Getting Started With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . .4  
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6  
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7  
Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . . 9  
2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . 22  
Navigating Through Phone Menus and Options . . . . . . . . . . . . . 30  
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . 46  
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56  
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
TTY Use With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63  
2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 66  
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
Limiting Use of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70  
Erasing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72  
Resetting Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73  
Security Features for Sprint Power Vision . . . . . . . . . . . . . . . . . . . 74  
2D. Controlling Your Roaming Experience . . . . . . . . . . . . . 76  
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77  
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 79  
2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . 82  
Viewing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83  
Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84  
Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86  
2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87  
About Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88  
Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89  
Creating a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90  
Managing Your Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95  
Dialing Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96  
Using Wireless Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96  
2G. Using the Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . 98  
Using Your Phone’s Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99  
Using the Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102  
Using the File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103  
Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107  
Using the Tip Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108  
Using the World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109  
Using the Stop Watch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111  
Using the Currency Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111  
Using the Unit Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112  
Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113  
Using Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113  
2H. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . 116  
Voice Recognition — Dialing & Messaging . . . . . . . . . . . . . . . . . 117  
Setting Up Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121  
Working With Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . 125  
2I. Using the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . 128  
Using Your Phone’s microSD Card and Adapter . . . . . . . . . . . . . 129  
Working With the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 135  
2J. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . . 136  
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137  
Storing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141  
Shooting Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144  
Storing Your Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147  
Sending Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148  
Using Sprint Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151  
2K. Using Sprint TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156  
Your Sprint TV Channel Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 157  
Playing a Clip With the Phone Open . . . . . . . . . . . . . . . . . . . . . . . 158  
Playing a Clip With the Phone Closed . . . . . . . . . . . . . . . . . . . . . . 159  
Sprint TV FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160  
2L. Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163  
Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164  
Setting Up Your Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165  
Transferring Files Between Your Phone and Your PC . . . . . . . . 168  
Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169  
Section 3: Sprint Service Features . . . . . . . . . . . . . . . . .171  
3A. Sprint Service Features: The Basics . . . . . . . . . . . . . . . 172  
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173  
Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179  
Using SMS Voice Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181  
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184  
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184  
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185  
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186  
Updating Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187  
3B. Sprint Music and Your Player . . . . . . . . . . . . . . . . . . . 188  
Using the Sprint Music Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189  
Playing Music on Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191  
Using Sprint Music Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193  
3C. Sprint Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . 195  
Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 197  
Making a Call With Sprint Voice Command . . . . . . . . . . . . . . . . 198  
Getting Information With Sprint Voice Command . . . . . . . . . . 199  
Section 4: Safety and Warranty Information . . . . . . .200  
4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 201  
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202  
Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 203  
FCC Notice To Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209  
Hearing Aid Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210  
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212  
Information From the World Health Organization . . . . . . . . . . 214  
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214  
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215  
Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 215  
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215  
Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216  
California Perchlorate Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217  
Privacy and Data Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218  
Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220  
4B. Motorola’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 222  
Motorola Limited Warranty for  
the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223  
Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230  
Welcome to Sprint  
Sprint and Nextel have come together offering you more  
choice and flexibility to do whatever you want, just about  
whenever you want.  
This powerful combination brings you access to more  
products, more services, and more of what you need, to do  
more of what you want.  
Welcome and thank you for choosing Sprint.  
i
 
Introduction  
This Phone User Guide introduces you to Sprint Service and all  
the features of your new phone. It’s divided into four  
sections:  
Section 1: Getting Started  
Section 2: Using Your Phone  
Section 3: Sprint Service Features  
Section 4: Safety and Warranty Information  
Throughout this guide, you'll find tips that highlight special  
shortcuts and timely reminders to help you make the most of  
your new phone and service. The Table of Contents and Index  
will also help you quickly locate specific information.  
You'll get the most out of your phone if you read each section.  
However, if you'd like to get right to a specific feature, simply  
locate that section in the Table of Contents and go directly to  
that page. Follow the instructions in that section, and you'll  
be ready to use your phone in no time.  
phone. Visit www.sprint.com and log on to  
My Sprint Wireless to access the most recent version of  
the phone user guide.  
Phone  
Guide  
Note:  
Please refer to the Important Safety Information section  
on page 201 to learn about information that will help  
you safely use your phone. Failure to read and follow the  
Important Safety Information in this phone guide may  
result in serious bodily injury, death, or property  
damage.  
WARNING!  
ii  
 
Want to keep track of  
your minutes?  
It’s easy to check right  
from your phone!  
4
Dial  
N
You’ll hear a summary of your service plan minutes and  
the minutes remaining in your current billing cycle, along  
with your phone’s individual usage if you’re on a shared  
plan. You’ll also hear a summary of your account balance  
and your most recent payment information.  
Use Your Phone’s Web Browser  
From the Sprint Power Vision home page, select My Account  
(Option 0). You’ll see many helpful categories including  
Payment Due, Current Usage, and Plan Overview. Select a  
topic to display the latest information.  
Note  
Reported minutes and balances are estimates only. Please  
consult your Sprint Invoice for actual minutes used.  
iii  
Your Phone’s Menu  
The following list outlines your phone’s menu structure. For  
more information about navigating through the menus,  
please see “Navigating Through Phone Menus and Options”  
on page 30.  
MISSED ALERTS  
CALL HISTORY  
ALL CALLS  
MISSED CALLS  
INCOMING CALLS  
OUTGOING CALLS  
CONTACTS  
VIEW ALL  
ADD NEW  
FILTER BY  
SPEED DIAL #S  
MY BUSINESS CARD  
SERVICES  
Customer Solutions  
Sprint Operator  
Account Info.  
Voice Command  
Dir. Assistance  
MANAGE CATEGORIES  
MEMORY STATUS  
WIRELESS BACKUP  
iv  
     
MESSAGING  
SEND MESSAGE  
Text Message  
Picture Mail  
Voice SMS  
TEXT MESSAGING  
Inbox  
Outbox  
Sent Folder  
Drafts Folder  
Preset Messages  
Send Message  
PICTURE MAIL  
Inbox  
Sent Mail  
Saved Mail  
Pending Messages  
Send Message  
PREMIUM CONTENT  
VOICE SMS  
Inbox  
Outbox  
Send Message  
IM & EMAIL  
Instant Messaging  
MSN  
PCS Mail  
Yahoo!  
AOL  
Other  
CHAT & DATING  
VOICEMAIL  
Call Voicemail  
SETTINGS  
View Details  
Voice SMS  
Clear Icon  
Text Messaging  
Notification  
Picture Mail  
ON DEMAND  
v
PICTURES  
CAMERA  
CAMCORDER  
PICTURE MAIL  
Inbox  
Sent Mail  
Saved Mail  
Pending Messages  
Send Message  
MY ALBUMS  
In Phone  
(No) Memory Card  
Online Albums  
PRINT  
ACCOUNT INFORMATION  
SETTINGS  
Storage Location  
Statusbar Display  
MY CONTENT  
GAMES  
Get New  
THEMES  
My Content Manager  
Get New  
Moto  
My Content Manager  
Sprint  
RINGERS  
Get New  
My Content Manager  
My Content Manager  
My Content Manager  
My Content Manager  
SCREEN SAVERS  
Get New  
APPLICATIONS  
Get New  
IM & EMAIL  
Get New  
CALL TONES  
vi  
MUSIC  
SPRINT TV  
WEB  
TOOLS  
BLUETOOTH  
CALENDAR  
ALARM CLOCK  
FILE MANAGER  
CALCULATOR  
TIP CALCULATOR  
WORLD CLOCK  
STOP WATCH  
CURRENCY CONVERTER  
UNIT CONVERTER  
NOTEPAD  
VOICE RECORDS  
SETTINGS  
SOUNDS  
Ringer Type  
Ringer  
Alarm  
Messaging  
Roam Ringer  
Calendar  
Volume  
Ringer  
Key Beep  
Messaging  
Advanced  
Alarm  
Reset Volumes  
vii  
Alerts  
Service  
Connect  
Minute Beep  
New Message  
Call Lost  
Key Tone Length  
DISPLAY  
Screensaver  
None  
In Phone  
External Memory  
Assigned Media  
Take New Picture  
Themes  
Foregrounds  
Clock  
Navigation Key Display Greeting Banner  
Light Control  
Screen Backlight Control Keypad Light Sensor Status Light  
Menu Style  
Assign Keys  
Up  
Down  
Left  
Right  
Time and Date  
Time Format  
Date Format  
Incoming Calls  
Call with ID  
Call without ID  
KEYGUARD  
Auto KeyGuard  
WIRELESS BACKUP  
Subscribe  
Learn More  
Net Guard  
Call Guard  
DATA SERVICES  
Data Services  
ROAMING  
Data Service profile  
Data Roam Guard  
Set Mode  
LOCATION  
viii  
SECURITY  
Lock Phone  
Lock Code  
Special Numbers  
Limit Use  
Contacts  
Data Services  
Pictures  
Restrict Outgoing Calls  
Restrict Incoming Calls  
Manage Applications  
Reset Settings  
External Memory  
OTHERS  
Airplane Mode  
Call Setup  
Abbreviated Dial  
Auto Redial  
Answer Options  
Speed Dial  
Auto Answer  
Connection  
Bluetooth Settings  
Device Name  
Bluetooth Power  
Device Visibility  
USB Settings  
Headset Mode  
Language  
Phone Book Match  
Text Input  
Personal Dictionary  
TTY  
Word Completion  
Auto Space  
Voice Guide  
ix  
PHONE INFO  
My Phone Number  
Icon Glossary  
Version  
Advanced  
Phone Software  
x
xi  
Section 1  
Getting Started  
   
Section 1A  
Setting Up Service  
In This Section  
Setting Up Your Phone  
Getting Started With Sprint Service  
Setting Up Your Voicemail  
Sprint Account Passwords  
Getting Help  
Setting up service on your new phone is quick and easy. This  
section walks you through the necessary steps to unlock your  
phone, set up your voicemail, establish passwords, and  
contact Sprint for assistance with your wireless service.  
2
Section 1A: Setting Up Service  
   
Setting Up Your Phone  
1. Install the battery (if necessary):  
Remove the battery door:  
 Slide the door toward the top of the phone to  
unlock it.  
 Lift the door off.  
Insert the bottom of the battery into the battery  
area:  
 Be sure the gold-colored areas on the battery are  
touching the battery contacts on the phone.  
 Press the battery down to secure it.  
Replace the battery door.  
Slide the battery down to lock it into place.  
2. Press O to turn the phone on.  
Your phone will turn on, search for Sprint service,  
and enter standby mode.  
If your phone is not yet activated, or if it is locked,  
see “Getting Started With Sprint Service” on the  
following page for more information.  
3. Make your first call.  
Use your keypad to enter a phone number.  
Press N.  
Your phone’s battery should have enough charge to turn on,  
find a signal, set up your voicemail, and make a call. You  
should fully charge your battery as soon as possible. See  
“Charging the Battery” on page 28 for details.  
Note:  
Section 1A: Setting Up Service  
3
 
Getting Started With Sprint Service  
Determining If Your Phone Is Already Activated  
If you purchased your phone at a Sprint Store, it is probably  
ready to use. If you received your phone in the mail, it  
probably has been activated; all you need to do is unlock it.  
If your phone is not activated, please use another phone to  
call Sprint Customer Service at 1-888-211-4727.  
Unlocking Your Phone  
To unlock your phone, follow these easy steps:  
1. Press and hold O to turn the phone on.  
2. Press Unlock (right softkey).  
To select a softkey, press the button directly below the text  
appearing on the bottom left and right of your display screen.  
Softkey actions change according to the screen you are  
viewing.  
Tip:  
3. Enter your four-digit lock code. (For security purposes,  
the code is not visible as you type.)  
If you can't recall your lock code, try using the last four digits  
of your wireless phone number. If this doesn't work, call  
Sprint Customer Service at 1-888-211-4727.  
Tip:  
4
Section 1A: Setting Up Service  
   
Setting Up Your Voicemail  
Unanswered phone calls are automatically transferred to  
your voicemail, even if your phone is in use or turned off.  
Therefore, you may want to set up your voicemail and  
personal greeting as soon as your phone is activated.  
To set up your voicemail:  
1. From standby mode, press and hold 1.  
2. Follow the system prompts to:  
Create your passcode.  
Record your name announcement.  
Record your greeting.  
Choose whether or not to activate One-Touch  
Message Access (a feature that lets you access  
messages simply by pressing and holding 1,  
bypassing the need for you to enter your passcode).  
Voicemail Passcode  
Note:  
If you are concerned about unauthorized access to your  
voicemail account, Sprint recommends that you enable your  
voicemail passcode.  
For more information about using your voicemail, see  
“Setting Up Your Voicemail” on page 173.  
Section 1A: Setting Up Service  
5
     
Sprint Account Passwords  
As a Sprint customer, you enjoy unlimited access to your  
personal account information, your voicemail account, and  
your data services account. To ensure that no one else has  
access to your information, you need to create passwords to  
protect your privacy.  
Account Password  
If you are the account owner, you have an account password  
to sign on to www.sprint.com and to use when calling Sprint  
Customer Service. Your default account password is the last  
four digits of your Social Security number. If you are not the  
account owner (if someone else receives the invoice for your  
Sprint service), you can get a sub-account password at  
www.sprint.com.  
Voicemail Password  
You create your voicemail password (or passcode) when you  
set up your voicemail. See “Setting Up Your Voicemail” on  
page 5 for more information on your voicemail password.  
Sprint Power Vision Password  
With your Sprint Power Vision phone, you will be assigned a  
Sprint Power Vision user name, and you will have the  
opportunity to set up an optional Sprint Power Vision  
password. See the Experience Sprint Power Vision guide for  
information on how to establish your password.  
For additional information, or to change your passwords, sign  
on to www.sprint.com or call Sprint Customer Service at  
1-888-211-4727.  
6
Section 1A: Setting Up Service  
   
Getting Help  
Visit www.sprint.com  
You can go online to:  
Access your account information.  
Check your minutes used (depending on your Sprint  
service plan).  
View and pay your bill.  
Make your life easier by enrolling in Sprint online billing  
and automatic payment.  
Purchase accessories.  
Shop for the latest phones.  
View other Sprint service plans and options.  
Learn more about Sprint Power Vision and other great  
products like games, ringers, screen savers, and more.  
Reaching Sprint Customer Service  
You can reach Sprint Customer Service many different ways:  
Dial  
on your phone.  
*2N  
Sign on to your account at www.sprint.com.  
Call us toll-free at 1-888-211-4727.  
Receiving Automated Invoicing Information  
For your convenience, your phone gives you access to  
invoicing information on your Sprint account. This  
information includes balance due, payment received,  
invoicing cycle, and an estimate of the number of minutes  
used since your last invoicing cycle.  
Section 1A: Setting Up Service  
7
       
To access automated invoicing information:  
Press  
.
*4N  
This service may not be available in all Affiliate areas.  
Note:  
Sprint 411  
You have access to a variety of services and information  
through Sprint 411, including residential, business, and  
government listings; movie listings or show times; driving  
directions, restaurant reservations, and major local event  
information. You can get up to three pieces of information  
per call, and the operator can automatically connect your call  
at no additional charge.  
There is a per-call charge to use Sprint 411 and you are billed  
for airtime.  
To call Sprint 411:  
Press  
.
411N  
Sprint Operator Services  
Sprint Operator Services provides assistance when placing  
collect calls or when placing calls billed to a local telephone  
calling card or to a third party.  
To access Operator Services:  
Press  
.
0N  
For more information or to see the latest in products and  
services, visit us online at www.sprint.com.  
8
Section 1A: Setting Up Service  
       
Section 2  
Using Your Phone  
   
Section 2A  
Phone Basics  
In This Section  
Your Phone  
Viewing the Display Screen  
Features of Your Phone  
Accessories  
Turning Your Phone On and Off  
Using Your Phone’s Battery and Charger  
Navigating Through Phone Menus and Options  
Displaying Your Phone Number  
Making and Answering Calls  
Entering Text  
Your phone is packed with features that simplify your life  
and expand your ability to stay connected to the people and  
information that are important to you. This section will guide  
you through the basic functions and calling features of  
your phone.  
10  
Section 2A: Phone Basics  
   
Your Phone  
Front View of Your Phone  
2. Camera Lens  
3. Bluetooth  
1. External Charge  
Indicator  
Indicator  
9. Volume Keys  
8. Smart Key  
4. Camera Key  
5. External  
Display  
6. Touch-Sensitive  
Buttons  
7. Connector  
Section 2A: Phone Basics  
11  
     
Inside View of Your Phone  
10. Left Softkey  
11. Right Softkey  
17. Speaker Key  
16. Talk Key  
13. Power/End Key  
14. Navigation  
Keys  
15. Menu/OK Key  
12  
Section 2A: Phone Basics  
 
Key Functions  
1. External Charge Indicator indicates the battery is  
charging (not visible when it is off).  
2. Camera Lens lets you capture clear pictures and videos.  
3. Bluetooth Indicator indicates that Bluetooth is powered  
on (not visible when it is off).  
4. Camera Key allows you to activate the phone's built-in  
camera.  
5. External Display Screen provides all the information you  
need to operate your phone, such as incoming call  
notification, Contacts, date and time, signal coverage,  
battery strength, and much more when your phone is  
closed.  
6. Touch-Sensitive Buttons appear on the external display  
when your phone is closed. Pressing the Touch-Sensitive  
Buttons lets you access phone functions without  
opening the flip. The buttons that appear change  
depending on how you are using your phone. When  
your phone is in standby mode, pressing these buttons  
lets you access Sprint TV, the Sprint Music Store, or the  
camera. If you are using Sprint TV or the Sprint Music  
Store, additional Touch-Sensitive Buttons allow you to  
play music and videos, pause, fast-forward, rewind, go  
to next, repeat, change channels, and stop.  
To prevent these Touch-Sensitive Buttons from being pressed  
accidently, you can use your phone’s KeyGuard feature to lock  
them. To activate and deactivate the KeyGuard feature, press  
and hold the Smart Key and the Camera Key. For more  
information on the KeyGuard feature, see “KeyGuard” on  
page 68.  
Tip:  
Section 2A: Phone Basics  
13  
7. Connector allows you to plug in a headset for  
convenient, hands-free conversations, the battery  
charger, and other optional accessories, such as a USB  
cable.  
8. Smart Key anticipates the next action you are likely to  
perform. For example, when you highlight a menu item,  
you can press the Smart Key to select it. You can also use  
the Smart Key to make and end calls, navigate menus, or  
exit applications when your phone is closed. Experiment  
with your Smart Key to see all it can do.  
In standby mode, the Smart Key activates Voice Recognition.  
(See “Using Your Phone’s Voice Services” on page 116.)  
Note:  
9. Volume Keys allow you to adjust the ringer volume in  
standby mode (with the phone open) or adjust the voice  
volume during a call. You can use the Volume keys to  
scroll up or down the different menu options. To mute  
the ringer during an incoming call, press the volume key  
up or down.  
10. Left Softkey lets you select actions and menu items  
appearing on the bottom left of the display screen.  
11. Right Softkey lets you select actions and menu items  
appearing on the right of the display screen.  
12. Back Key deletes characters from the display in text  
entry mode. When in a menu, press B to return to the  
previous menu.  
13. Power/End Key ends a call. Press and hold P for two  
seconds to turn your phone on or off. While in the main  
menu, it returns the phone to standby mode and  
cancels your input. When you receive an incoming call,  
press P to enter silent mode and mute the ringer.  
14  
Section 2A: Phone Basics  
14. Navigation Keys scroll through the phone’s menu options  
and act as shortcut keys from standby mode.  
15. Talk Key allows you to place or receive calls, answer Call  
Waiting, and use Three-Way Calling.  
16. Menu/OK Key selects the highlighted choice when  
navigating through a menu. From standby mode,  
pressing S takes you to the main menu.  
17. Speaker Key turns the speakerphone on or off during a  
call. Press s to answer a call in speakerphone mode.  
Section 2A: Phone Basics  
15  
Viewing the Display Screen  
Your phone’s display screen provides a wealth of information  
about your phone’s status and options. This list identifies  
some of the symbols you’ll see on your phone’s display  
screen:  
To view a complete list of your phone’s icons and descriptions,  
press S > Settings > Phone Info > Icon Glossary.  
Tip:  
indicates your current signal strength. (The more  
lines you have, the stronger your signal.)  
indicates your phone cannot find a signal.  
indicates you are “roaming” off the Sprint National  
Network.  
(steady) indicates Bluetooth is active;  
(flashing) indicates phone is in discovery mode.  
indicates Bluetooth is connected.  
indicates that the TTY option is on.  
indicates speakerphone is on.  
indicates voice recognition is active.  
indicates your phone is set to ring for incoming  
calls.  
indicates that your ringer is turned off and the  
vibrate option is not enabled.  
indicates that the vibrate option is enabled.  
indicates Silence All mode is set.  
16  
Section 2A: Phone Basics  
   
indicates an active 3G connection.  
indicates that a secure data call is in progress.  
indicates that a call is in progress.  
indicates a data cable is connected to your phone.  
indicates you have multiple types of new  
notifications.  
indicates you have voicemail messages. (Press and  
hold  
to call your voicemail box.)  
1
indicates you have a new message (text message,  
SMS Voice message, or Picture Mail).  
indicates the alarm clock or calendar notification is  
set.  
indicates a missed phone call.  
indicates your phone’s location feature is off.  
indicates your phone’s location feature is on.  
indicates Sprint Power Vision connection/coverage  
(EVDO).  
indicates Sprint Vision connection/coverage  
(1XRTT/CDMA Packet Data Service).  
indicates battery charge level (icon shown is full).  
indicates battery charge level is low.  
indicates you are in Airplane mode.  
Section 2A: Phone Basics  
17  
Features of Your Phone  
Congratulations on the purchase of your wireless phone. The  
MOTORAZR2 V9m by Motorola is lightweight, easy-to-use, and  
reliable, and it offers many significant features and service  
options. The following list previews some of those features  
and provides page numbers where you can find out more:  
Dual band (800/1900 digital MHz) allows you to make  
and receive calls while on the Sprint National Network  
and to roam on other networks where Sprint has  
implemented roaming agreements.  
The Sprint Music Store and Player let you purchase,  
download, and listen to your favorite music on your  
phone (page 188).  
Touch-Sensitive Buttons on the external display let you  
access and use the Sprint Music Store, Sprint TV, and your  
phone's camera without opening the phone (page 31).  
SMS Text Messaging (page 179) and SMS Voice Messaging  
(page 181) provide quick and convenient messaging  
capabilities.  
Sprint Voice Command lets you dial phone numbers by  
saying a name or phone number (page 195).  
Voice Records allows you to make recordings right on your  
phone (page 113).  
Voice-recognition software lets you place calls and  
perform quick tasks just by using your voice (page 117).  
Contacts allows you to store up to 1000 entries, with up  
to five phone numbers, an email address, and a Web  
address per entry (page 87).  
A Calendar and many other built-in tools help you  
manage you busy lifestyle (page 98).  
The Location feature works in connection with location-  
based services (page 55).  
18  
Section 2A: Phone Basics  
 
Speed dial lets you dial phone numbers with fewer key  
presses (page 41).  
Data Roam Guard will alert you when you are roaming  
and using your browser or other online applications,  
giving you the option to continue using those  
applications while in the roaming area (page 81).  
Bluetooth connectivity lets you pair your Bluetooth-  
enabled phone to other Bluetooth devices, including  
headsets and handsfree devices. You may also pair with a  
personal computer or hand-held device for dial-up  
networking, using your phone as a wireless modem  
(page 163).  
The built-in camera allows you to take full-color digital  
pictures and videos, view your pictures and videos using  
the phone’s display, and instantly share them with family  
and friends using Sprint Picture Mail service (page 136).  
Sprint TV allows you to enjoy video clips and listen to  
audio files with your phone (page 156).  
Sprint Power Vision Your phone and service provide access  
to the Sprint Power Vision enhanced data services, including  
Sprint TVSM, the Sprint Music StoreSM, fast Web access,  
downloadable games, ringers, and applications, and more.  
For complete information on the services available, see the  
Experience Sprint Power Vision guide that came with your  
phone.  
Note:  
Section 2A: Phone Basics  
19  
Accessories  
Your phone comes with a Lithium Ion (Li-Ion) battery, a  
charger, and a microSD card and adapter.  
Various accessories are available for use with your  
MOTORAZR2 V9m, including a higher capacity battery (with a  
larger battery door), cases, vehicle power chargers, data  
cables, hands-free accessories, and more.  
To order additional accessories, go to www.sprint.com, call  
1-888-242-4187, or stop by any Sprint Store. For information  
on Sprint Store locations, go to www.sprintstorelocator.com.  
20  
Section 2A: Phone Basics  
     
Turning Your Phone On and Off  
Turning Your Phone On  
To turn your phone on:  
Press and hold O for approximately two seconds.  
As your phone connects to the network, you see a connecting  
message. Your phone may require you to enter identifying  
information to use it or to access specific features. See “Using  
Your Phone’s Lock Feature” on page 67 for more information.  
Turning Your Phone Off  
To turn your phone off:  
Press and hold O for two seconds until you see the  
powering down animation on the display screen.  
Your screen remains blank while your phone is off (unless the  
battery is charging).  
Section 2A: Phone Basics  
21  
   
Using Your Phone’s Battery and Charger  
Use only Sprint-approved or Motorola-approved  
batteries and chargers with your phone. The failure to  
use a Sprint-approved or Motorola-approved battery and  
charger may increase the risk that your phone will  
overheat, catch fire, or explode, resulting in serious  
bodily injury, death, or property damage.  
WARNING!  
Sprint-approved or Motorola-approved batteries and  
accessories can be found at Sprint Stores, through Motorola;  
or call 1-888-242-4187 to order. They’re also available at  
www.sprint.com — click Accessories.  
Battery Capacity  
Your phone is equipped with a Lithium Ion (Li-Ion) battery. It  
allows you to recharge your battery before it is fully drained.  
When the battery reaches 5% of its capacity, the battery icon  
blinks. When there are just a few minutes of talk time left,  
the phone sounds an alert and then powers down.  
Long backlight settings, searching for service, vibrate mode,  
browser use, and other variables may affect battery life.  
Note:  
Be sure to watch your phone’s battery level indicator and  
charge the battery before it runs out of power.  
22  
Section 2A: Phone Basics  
     
Battery Use and Battery Safety  
Motorola recommends you always use Motorola-branded  
batteries and chargers. The warranty does not cover  
damage caused by non-Motorola batteries and/or  
chargers.  
Caution: Use of an unqualified battery or charger may present  
a risk of fire, explosion, leakage, or other hazard.  
Improper battery use, or use of a damaged battery,  
may result in a fire, explosion, or other hazard.  
Battery usage by children should be supervised.  
Important: Motorola mobile devices are designed to work  
best with qualified batteries. If you see a message on your  
display such as Invalid Battery or Unable to Charge, take the  
following steps:  
Remove the battery and inspect it to confirm that it  
bears a Motorola “Original Equipment” hologram;  
If there is no hologram, the battery is not a qualified  
battery;  
If there is a hologram, replace the battery and retry  
charging it;  
If the message remains, contact a Motorola  
Authorized Service Center.  
New batteries or batteries stored for a long time may take  
more time to charge.  
Charging precautions: When charging your battery, keep it  
near room temperature. Never expose batteries to  
temperatures below 0°C (32°F) or above 45°C (113°F)  
when charging. Always take your mobile device with you  
when you leave your vehicle.  
When storing your battery, keep it in a cool, dry place.  
Section 2A: Phone Basics  
23  
It is normal over time for battery life to decrease, and for  
the battery to exhibit shorter runtime between charges or  
require more frequent or longer charging times.  
Avoid damage to battery and mobile device. Do not  
disassemble, open, crush, bend, deform, puncture, shred,  
or submerge the battery or mobile device. Avoid dropping  
the battery or mobile device, especially on a hard surface.  
If your battery or mobile device has been subjected to  
such damage, take it to a Motorola Authorized Service  
Center before using. Do not attempt to dry it with an  
appliance or heat source, such as a hair dryer or  
microwave oven.  
Use care when handling a charged battery — particularly  
when placing it inside a pocket, purse, or other container  
with metal objects. Contact with metal objects (e.g.,  
jewelry, keys, beaded chains) could complete an electrical  
circuit (short circuit), causing the battery to become very  
hot, which could cause damage or injury.  
Promptly dispose of used batteries in accordance with  
local regulations. Contact your local recycling center  
for proper battery disposal.  
WARNING! Never dispose of batteries in a fire because they may  
explode.  
24  
Section 2A: Phone Basics  
Installing the Battery  
To install the Li-Ion battery:  
1. Make sure the phone is powered off.  
2. Remove the battery door:  
Slide the door toward the top of the phone to  
unlock it.  
Once unlocked, the door should lift up easily as  
shown  
3. Insert the bottom of the battery into the battery area:  
Be sure the gold-colored areas on the battery are  
touching the battery contacts on the phone.  
Section 2A: Phone Basics  
25  
 
Press the battery down to secure it.  
4. Replace the battery door.  
5. Slide the battery down to lock it into place.  
26  
Section 2A: Phone Basics  
Removing the Battery  
To remove your battery:  
1. Make sure the phone is powered off.  
2. Remove the battery door:  
Slide the door toward the top of the phone to  
unlock it.  
Once unlocked, the door should lift up easily as  
shown  
3. Pull up on the battery release tab at the top corner as  
shown to release the battery.  
Section 2A: Phone Basics  
27  
 
4. Remove it from the phone.  
Do not handle a damaged or leaking Li-Ion battery as  
you can be burned.  
WARNING!  
Charging the Battery  
Your phone’s Li-Ion battery is rechargeable and should be  
charged as soon as possible so you can begin using your  
phone.  
Keeping track of your battery’s charge is important. If your  
battery level becomes too low, your phone automatically  
turns off, and you will lose all the information you were just  
working on. For a quick check of your phone’s battery level,  
glance at the battery charge indicator located in the upper-  
right corner of your phone’s display screen. If the battery  
charge is getting too low, the battery icon blinks and the  
phone sounds a warning tone.  
Always use a Sprint-approved or Motorola-approved desktop  
charger, travel charger, or vehicle power adapter to charge  
your battery.  
28  
Section 2A: Phone Basics  
 
Using the Charger  
To use the charger provided with your phone:  
1. Plug the charger into an electrical outlet.  
2. Pull open the cover of the connector located on the side  
of your phone.  
3. Plug the other end of the charger into the accessory  
connector.  
Your display screen lets you know the battery is charging.  
Both the battery icon  
and a text message show the  
charging status. With the approved Li-Ion battery, you can  
recharge the battery before it completely runs down.  
You can also charge your battery using a Motorola-approved  
USB cable and a computer that supports charging through its  
USB port.  
Tip:  
Section 2A: Phone Basics  
29  
 
Navigating Through Phone Menus and  
Options  
The navigation keys on your phone allow you to scroll  
through menus and options quickly and easily.  
To navigate through a list-type menu, simply press your  
navigation keys up or down. The scroll bar at the right of the  
menu keeps track of your position in the menu at all times.  
For a diagram of your phone’s menu, please see “Your Phone’s  
Menu” on page iv.  
Some features, such as Call History and Contacts, allow you to  
access options by highlighting icons near the top of the  
screen. To navigate through these options, press your  
navigation keys left or right.  
Selecting Menu Items  
As you navigate through the menu, menu options are  
highlighted. Select an item by highlighting it and  
pressing S.  
For example, if you want to see your volume settings:  
1. Press S to access the main menu.  
2. Select Settings by highlighting it and pressing S.  
3. Select Sounds by highlighting it and pressing S.  
4. Select Volume by highlighting it and pressing S.  
For the purposes of this guide, the above steps condense into  
“Press S > Settings > Sounds > Volume.”  
Note:  
Backing Up Within a Menu  
To go to the previous menu, press B.  
To return to standby mode, press O.  
30  
Section 2A: Phone Basics  
   
Touch-Sensitive Buttons  
The Touch-Sensitive Buttons that appear along the bottom of  
your phone’s external display allow you to access the  
following features from standby mode without opening the  
flip:  
Press and hold this Touch-Sensitive Button to access  
Sprint TV.  
Press and hold this Touch-Sensitive Button to access  
the Sprint Music Store.  
Press and hold this Touch-Sensitive Button to access  
your phone’s camera.  
When you press and hold one of these Touch-Sensitive  
Buttons, your phone vibrates before accessing the selected  
feature.  
When you are using Sprint TV or the Sprint Music Store, new  
Touch-Sensitive Buttons appear that allow you to play, pause,  
fast-forward, rewind, skip, repeat, change channels, and stop.  
Shortcuts and Favorites  
In standby mode, your phone gives you ways to quickly access  
features you use frequently:  
Use the navigation keys to use shortcuts for up to five  
features.  
Press Favorites (left softkey) to access a list of favorite  
features.  
Section 2A: Phone Basics  
31  
 
Help  
Your phone contains an in-device help program to help you  
understand complicated or seldom used features. When you  
access a feature, Help sometimes appears as a menu item or  
softkey. Select Help and read the text for a quick overview of  
the feature. For more information, refer to this guide.  
Displaying Your Phone Number  
Just in case you forget your phone number, your phone can  
remind you.  
To display your phone number:  
Press S > Settings > Phone Info > My Phone #.  
Making and Answering Calls  
Making Calls  
Placing a call from your wireless phone is as easy as making  
a call from any landline phone. Just enter the number,  
and press N.  
To make a call using your keypad:  
1. Make sure your phone is on.  
2. Enter a phone number from standby mode. (If you make  
a mistake while dialing, press B to erase one digit at a  
time. Press and hold B to erase the entire number.)  
3. Press N. (To make a call when you are roaming and Call  
Guard is enabled, see “Understanding Roaming” on  
page 77.)  
4. Press O when you are finished.  
32  
Section 2A: Phone Basics  
       
To redial your last outgoing call, press N twice.  
Tip:  
When making calls off the Sprint National Network, always  
dial using 11 digits (1 + area code + phone number).  
You can also place calls from your phone by using Sprint Voice  
Command (page 195), speed dialing numbers from your  
Contacts (page 87), using your Call History listings (page 82),  
and using Voice Recognition (page 117).  
Dialing Options  
When you enter numbers in standby mode, pressing Options  
(right softkey) displays a list of dialing options. To select an  
option, highlight it, and press S. The following options are  
available:  
Save adds the phone number to your Contacts as a new  
entry or to an existing entry. See “Saving a Phone  
Number” on page 38.  
Attach Number adds a telephone number from your  
Contacts or Call History to the numbers you are entering.  
Hard Pause (p) sends the next set of numbers when you  
press the left softkey.  
2sec Pause (t) automatically sends the next set of numbers  
after two seconds.  
Hide My Number prevents the recipient from viewing your  
number when they receive the call.  
TTY allows you to set TTY options.  
If you press Send MSG (left softkey), you can send a message  
to the number you just entered.  
Section 2A: Phone Basics  
33  
 
Answering Calls  
To answer an incoming call:  
1. Make sure your phone is on. (If your phone is off,  
incoming calls go to voicemail.)  
2. Press N to answer an incoming call.  
— or —  
Press Answer (left softkey).  
Depending on your phone’s settings, you may also answer  
incoming calls by pressing any key or by opening the phone  
when it is closed. See “Call Answer Mode” on page 63 for  
more information.  
Your phone notifies you of incoming calls in the following  
ways:  
The phone rings or vibrates.  
The backlight illuminates.  
The display screen shows an incoming call notification. If  
the incoming call is from a number stored in your  
Contacts, the entry’s name or number appears.  
Answering a Roam Call With Call Guard Enabled  
Call Guard is an option that helps you manage your roaming  
charges when making or receiving calls while outside the  
Sprint National Network. Please see “Controlling Your  
Roaming Experience” on page 76 for more information about  
roaming.  
To answer a call when you are roaming and Call Guard is  
enabled:  
Select Answer to answer the call.  
34  
Section 2A: Phone Basics  
 
Ending a Call  
To disconnect a call when you are finished:  
Press O or close the phone.  
Missed Call Notification  
Missed phone calls are forwarded to voicemail. When an  
incoming call is not answered, the Missed Call log is displayed  
on your screen.  
You can also view missed calls from Call History. Press S >  
Call History > Missed Calls. To view details about a specific call,  
highlight the call and then press S.  
Tip:  
Calling Emergency Numbers  
You can place calls to 911 (dial 911 and press N), even if  
your phone is locked or your account is restricted.  
When you place an emergency call, your phone automatically  
enters Emergency mode.  
Note:  
During an emergency call, press Options (right softkey) to  
display your options. To select an option, highlight it and  
press S.  
Speaker On to activate speakerphone mode. (If you are in  
speakerphone mode, the option is displayed as Speaker  
Off to deactivate.)  
Unlock Phone to unlock your phone (appears only if the  
phone is locked).  
Close Menu to close the pop-up menu (appears only if the  
phone is unlocked).  
Press My Phone (left softkey) to display your phone number  
during an emergency call.  
Tip:  
Section 2A: Phone Basics  
35  
To exit Emergency mode:  
1. Press O to end a 911 call.  
2. Place a call to a non-emergency telephone number or  
wait 5 minutes for emergency mode to automatically  
expire.  
Enhanced 911 (E911) Information  
This phone features an embedded Global Positioning System  
(GPS) chip necessary for utilizing E911 emergency location  
services where available.  
When you place an emergency 911 call, the GPS feature of  
your phone begins to seek information to calculate your  
approximate location. Depending on several variables,  
including availability and access to satellite signals, it may  
take up to 30 seconds or more to determine and report your  
approximate location.  
Always report your location to the 911 operator when  
placing an emergency call. Some designated emergency  
call takers, known as Public Safety Answering Points  
(PSAPs) may not be equipped to receive GPS location  
information from your phone.  
IMPORTANT  
In-Call Options  
Pressing Options (right softkey) during a call displays a list of  
features you may use during a call. To select an option,  
highlight the option and press S. The following options are  
available through the Options menu:  
Contacts opens your phone’s address book.  
3-Way Call lets you initiate a three-way call (page 185).  
Record Recipient creates a Voice Record of the call.  
Phone Info. opens your Phone Info menu  
Send Text Message opens your Messaging menu.  
36  
Section 2A: Phone Basics  
Call History opens your Call History menu.  
Use Bluetooth transfers the call to your Bluetooth headset.  
Tools opens your Tools menu.  
TTY allows you to set TTY options.  
During a call, the left softkey button functions as the Mute  
button. Press it to mute the phone’s microphone for privacy.  
Press it again to Unmute the phone.  
End-of-Call Options  
After ending a call to a phone number that is not in your Contacts,  
the phone number and the duration of the call are displayed. Press  
Options (right softkey) > Save to add the number to your Contacts  
(page 38). Press Send Msg (left softkey) to send a text message,  
picture mail, or voice SMS.  
After ending a call to a phone number that is already in your  
Contacts, the entry name and the duration of the call are  
displayed. Press Call History (right softkey) to see your call  
history. Press Send Msg (left softkey) to send a text message,  
picture mail, or voice SMS.  
The End-of-Call options are not displayed for calls identified  
as No ID or Restricted.  
Note:  
Section 2A: Phone Basics  
37  
Saving a Phone Number  
Your phone can store up to five phone numbers in each  
Contacts entry. Your phone automatically sorts the Contacts  
entries alphabetically. (For more information, “Using  
Contacts” on page 87.)  
To save a number from standby mode:  
1. Enter a phone number and then press Options (right  
softkey) > Save.  
2. To save the number as a new Contacts entry, select  
As New Entry. Use the numeric keypad to enter the new  
contact name, then press Save (left softkey).  
— or —  
Select To Existing Entry. Scroll to the entry you want to  
save the number to, press S, and then press Save  
(left softkey).  
Dialing and Saving Phone Numbers With Pauses  
You can dial or save phone numbers with pauses for use with  
automated systems, such as voicemail or credit card billing  
numbers.  
There are two types of pauses available on your phone:  
Hard Pause sends the next set of numbers when you press  
the left softkey button.  
2-Second Pause automatically sends the next set of  
numbers after two seconds.  
You can have multiple pauses in a phone number and  
combine two-second and hard pauses.  
Note:  
38  
Section 2A: Phone Basics  
   
To dial or save phone numbers with pauses:  
1. Enter the phone number.  
2. Press Options (right softkey) and then select either  
2Sec Pause (t) or Hard Pause (p).  
3. Enter additional numbers.  
4. Press N.  
— or —  
Press Options (right softkey) and select Save to save the  
number in your Contacts.  
When dialing a number with a hard pause, press Yes (left  
softkey) to send the next set of numbers.  
Note:  
Plus (+) Code Dialing  
When placing international calls, you can use Plus Code  
Dialing to automatically enter the international access code  
for your location. From the United States, this number is  
usually 011.  
To make a call using Plus Code Dialing:  
1. Press and hold 0 until a “+” appears on your display  
screen.  
2. Dial the country code and phone number you’re calling  
and press N. (The access code for international dialing  
is automatically dialed, followed by the country code  
and phone number.)  
Section 2A: Phone Basics  
39  
 
Abbreviated Dialing  
You can set up your phone to make calls using just the last  
four digits of the number. Your phone automatically prepends  
the first five or six digits (for example, the area code and  
prefix).  
You must enable Abbreviated Dialing and define the first  
digits before you can use this feature. To set up Abbreviated  
Dialing, see “Calling Options” on page 64.  
To make a call using only the last four digits of the number:  
1. Enter the last four digits of a phone number.  
2. Press N.  
Dialing From Contacts  
To dial directly from a Contacts entry:  
1. Press Contacts (right softkey).  
2. Scroll to the phone number you want to call and  
press N.  
— or —  
To call another number from the entry, use the  
navigation keys to scroll left and right until you reach  
the phone number you wish to call and press N.  
40  
Section 2A: Phone Basics  
   
Using Speed Dialing  
You can store up to 99 numbers in your phone’s speed dial  
memory. With this feature, you can speed dial entries using  
one key press for locations 2-9 and two key presses for  
locations 10-99.  
You must enable speed dialing before you can use it. See  
“Calling Options” on page 64 for instructions.  
Note:  
Speed dialing is not available when you are roaming; when  
you are roaming off the Sprint National Network, you must  
always dial using 11 digits (1 + area code + number).  
For Speed Dial locations 2-9 (One-Touch Dialing):  
Press and hold the appropriate key for approximately  
two seconds. The display screen confirms that the  
number has been dialed when it shows “Connecting...”.  
For Speed Dial locations 10-99 (Two-Touch Dialing):  
1. Press the first digit.  
2. Press and hold the second digit for approximately two  
seconds. The display screen confirms that the number  
has been dialed when it shows “Connecting...”.  
Section 2A: Phone Basics  
41  
   
Entering Text  
Selecting a Character Input Mode  
Your phone provides convenient ways to enter words, letters,  
punctuation, and numbers whenever you are prompted to  
enter text (for example, when adding a Contacts entry or when  
using Sprint Picture Mail or SMS Text Messaging).  
To change the character input mode:  
1. When you display a screen where you can enter text,  
press the right softkey to change the character input  
mode.  
2. Select one of the following options:  
iTap English to enter text using a predictive text  
entering system that reduces the keys that need to  
be pressed while entering a word (page 43).  
Multi-Tap to cycle through the alpha characters  
associated with the numbers on the keypad  
(page 44).  
Numbers to enter numbers by pressing the numbers  
on the keypad (page 45).  
Symbols to enter symbols (page 45).  
iTap Spanish to enter Spanish text using predictive  
text like iTap English (page 43).  
When entering text, press * (the SHIFT key) to change letter  
capitalization (ABC > Abc > abc).  
Tip:  
An additional option (Insert Preset Msg) is available when  
using messaging. See “Managing Preset Messages” on  
page 58.  
42  
Section 2A: Phone Basics  
       
Entering Characters Using iTap English Text Input  
iTap English Text Input lets you enter text into your phone by  
pressing keys just once per letter.  
iTap English Text Input analyzes the letters you enter using an  
intuitive word database and creates a suitable word. (The  
word may change as you type.)  
To enter a word using iTap English Text Input:  
1. Select the iTap English character input mode. (See  
“Selecting a Character Input Mode” on page 42.)  
2. Press the corresponding keys once per letter to enter a  
word (for example, to enter the word “Bill,” press  
2455). (If you make a mistake, press B to erase a  
single character. Press and hold B to delete an entire  
entry.)  
If the word you want is not displayed after you have  
entered all the letters, press the navigation key down to  
scroll through other word options. A pop-up list appears  
with the word options.  
3. To accept a word and insert a space, press #.  
—or—  
To accept a word completion (such as “Billion” when you  
entered “Bill”), press the navigation key right.  
To turn word completion on or off, press S > Settings> Others  
> Text Input > Word Completion > On or Off.  
Tip:  
You can set your phone to automatically add a space after  
you accept a word completion by pressing S > Settings  
> Others > Text Input > Auto Space > On.  
Section 2A: Phone Basics  
43  
   
Adding a Word to the iTap English Database  
If a word you want to enter is not displayed as an option  
when you are using iTap English Text Input, you can add it to  
the database.  
To add a word to the iTap English Text Input database:  
1. Select the Multi-Tap character input mode. (See  
“Selecting a Character Input Mode” on page 42.)  
2. Enter the word using multi-tap text entry. (See  
“Entering Characters Using Multi-Tap Mode” on  
page 44.) The word appears as an option the next time  
you scroll through options during iTap English Text  
Input.  
To turn the dictionary on or off, press S > Settings > Others  
> Text Input > Personal Dictionary > On or Off.  
Tip:  
To erase your personal dictionary and return to the factory  
settings, press S > Settings > Security > Reset Settings >  
Personal Dictionary.  
Entering Characters Using Multi-Tap Mode  
To enter characters by tapping the keypad:  
1. Select the Multi-Tap mode. (See “Selecting a Character  
Input Mode” on page 42.)  
2. Press the corresponding keys repeatedly until the  
desired letter appears. (For example, to enter the word  
“Bill,” press 2 twice, 4 three times, 5 three times,  
and 5 three times again). If you make a mistake, press  
B to erase a single character. Press and hold B to erase  
an entire word.  
By default, the first letter of an entry is capitalized and the  
following letters are lowercased. After a character is entered,  
44  
Section 2A: Phone Basics  
 
the cursor automatically advances to the next space after two  
seconds or when you enter a character on a different key.  
Characters scroll in the following order:  
1
2
3
4
5
6
7
8
9
0
#
*
. , @ 1?!*#  
A B C 2  
D E F 3  
G H I 4  
J K L 5  
M N O 6  
P Q R S 7  
T U V 8  
W X Y Z 9  
0 + (shift)  
[function]  
Space  
Entering Numbers and Symbols  
To enter numbers:  
Select the Numbers mode and press the appropriate key.  
(See“Selecting a Character Input Mode” on page 42.)  
To enter symbols:  
Select the Symbols mode. (See“Selecting a Character  
Input Mode” on page 42.) To enter a symbol, press the  
appropriate key indicated on the display screen.  
Section 2A: Phone Basics  
45  
       
Section 2B  
Controlling Your Phone’s Settings  
In This Section  
Sound Settings  
Display Settings  
Location Settings  
Messaging Settings  
Airplane Mode  
TTY Use With Sprint Service  
Phone Setup Options  
Using the available menu options, you can customize your phone  
to sound, look, and operate just the way you want it. This section  
describes how you can change your phone’s settings to best  
suit your needs. Take a few moments to review these options  
and to adjust or add settings that are right for you.  
46  
Section 2B: Controlling Your Phone’s Settings  
     
Sound Settings  
Ringer Types  
Ringer types help you identify incoming calls and messages.  
You can assign ringer types to individual Contacts entries,  
types of calls, types of messages, and alerts.  
Preprogrammed Ringers include a variety of standard  
ringer types and familiar music.  
Vibrating Ringer alerts you to calls or messages without  
disturbing others.  
Downloaded Ringers can be downloaded right to your  
phone.  
Selecting Ringer Types for Voice Calls  
To select a ringer type for voice calls:  
1. Press S > Settings > Sounds > Ringer Type > Ringer.  
2. Select Call with ID or Call without ID. (The list of  
preprogrammed ringers will be displayed.)  
3. Select In Phone, External Memory, Assigned Media, or New  
Voice Recording. (The list of available ringers is  
displayed.)  
4. Use your navigation keys to scroll through the available  
ringers. (To hear a ringer, press the left softkey “Listen.”)  
5. Press Assign (left softkey).  
Section 2B: Controlling Your Phone’s Settings  
47  
     
Selecting Ringer Types for Messages  
To select a ringer type for messages:  
1. Press S > Settings > Sounds > Ringer Type > Messaging.  
2. Select Text Message, Voice SMS, Picture Mail, or Voicemail.  
(The list of preprogrammed ringers will be displayed.)  
3. Select In Phone, External Memory, Assigned Media, or New  
Voice Recording. (The list of available ringers is  
displayed.)  
4. Use your navigation keys to scroll through the available  
ringers. (To hear a ringer, press the left softkey “Listen.”)  
5. Press Assign (left softkey).  
If you want to hear a unique ringer whenever you are  
roaming, you can press S > Settings > Sounds > Ringer Type  
> Roam Ringer and choose Distinct. For information about  
roaming, see “Understanding Roaming” on page 77.  
Tip:  
Selecting Ringer Types for Calendar and Alarm  
To select a ringer type for calendar appointments and alarms:  
1. Press S > Settings > Sounds > Ringer Type > Calendar or  
Alarm.  
2. Select In Phone, External Memory, Assigned Media, or New  
Voice Recording. (The list of available ringers is  
displayed.)  
3. Use your navigation keys to scroll through the available  
ringers. (To hear a ringer, press the left softkey “Listen.”)  
4. Press Assign (left softkey).  
48  
Section 2B: Controlling Your Phone’s Settings  
 
Adjusting the Phone’s Volume Settings  
You can adjust your phone’s volume settings to suit your  
needs and your environment.  
To adjust your phone’s volume settings:  
1. Press S > Settings > Sounds > Volume.  
2. Select Ringer, Messaging, Alarm, or Key Beep, and then  
follow the prompts to choose volume settings.  
— or —  
Select Advanced > Applications, Calendar, Connected Call,  
Power On or Speaker Phone, and then follow the prompts  
to choose volume settings.  
3. Follow the prompts to choose a volume level and press  
Done (left softkey).  
In standby mode, you can adjust the ringer volume by using  
the volume keys on the side of your phone.  
Tip:  
To reset your volume setting to factory defaults,  
press S > Settings > Sounds > Volume > Reset Volumes.  
Alert Notification  
Your phone can alert you with an audible tone when you  
change service areas, once a minute during a voice call, when  
a call has been lost, when you connect to the network, or  
when you received a new messages.  
To enable or disable alert sounds:  
1. Press S > Settings > Sounds > Alerts.  
2. Highlight Service, Minute Beep, Call Lost, Connect, or New  
Message and press S.  
3. Select On or Off and press S.  
Section 2B: Controlling Your Phone’s Settings  
49  
 
Key Tone Length  
You can set the length of the sound you hear whenever you  
press a key.  
To set your key tone length:  
1. Press S > Settings > Sounds > Key Tone Length.  
2. Select Short or Long, and press S.  
Silence All  
There may be times when you need to silence your phone  
entirely. The phone’s Silence All option allows you to mute all  
sounds without turning your phone off.  
To activate Silence All:  
With the phone open, press and hold the volume key  
down in standby mode. (The screen will display “Silence  
All.”)  
To deactivate Silence All:  
With the phone open, press the volume key up  
repeatedly to select a desired volume level.  
50  
Section 2B: Controlling Your Phone’s Settings  
   
Display Settings  
Changing the Text Greeting  
The text greeting can be up to 12 characters and is displayed  
on your phone’s screen in standby mode. You may choose to  
keep the phone’s default greeting, or you may enter your own  
custom greeting.  
To display or change your greeting:  
1. Press S > Settings > Display > Foregrounds > Greeting  
Banner.  
2. To change the greeting text, scroll to the greeting and  
enter text using your keypad. (See “Entering Text” on  
page 42.)  
3. Press Save (left softkey).  
If you don’t want to display a greeting banner, press and hold  
B to remove the text and then press Save (left softkey).  
Tip:  
Setting Light Controls  
You can determine whether, and for how long, to light the  
screen backlight and turn on or off the keypad light sensor  
and status light.  
Backlight  
The Backlight Control setting lets you select for how long the  
display screen is backlit.  
Section 2B: Controlling Your Phone’s Settings  
51  
     
To change the backlight setting:  
1. Press S > Settings > Display > Light Control  
> Screen Backlight Control.  
2. Select Always On, 10 sec, 30 sec, or 50 sec, and press S.  
Setting long backlight durations affects the life of the battery.  
Note:  
Keypad Light Sensor  
Your phone’s Keypad Light Sensor measures available light  
and determines if the keypad backlight needs to be turned  
on. If you turn Keypad Light Sensor on, the keypad is lit only  
when it is needed. If you turn Keypad Light Sensor off, the  
keypad stays lit whenever you are using your phone.  
To set Keypad Light Sensor to measure ambient light:  
1. Press S > Settings > Display > Light Control  
> Keypad Light Sensor.  
2. Select On or Off.  
3. Press S.  
Changing the Phone’s Menu Style  
Your phone allows you to choose how the menu appears on  
your display screen.  
To select the display screen’s menu style:  
1. Press S > Settings > Display > Menu Style.  
2. Select Grid Menu, List Menu, or Tab Menu, and then  
press S.  
Grid Menu shows the main menu as icons only.  
List Menu shows the main menu as a list of icons  
and names.  
52  
Section 2B: Controlling Your Phone’s Settings  
 
Tab Menu shows just the selected menu, with the  
remaining icons displayed as tabs.  
Use the left and right navigation keys to find the menu  
you want.  
Changing the Clock Display  
Choose whether you want your phone’s clock to be displayed  
in analog mode or digital mode.  
To change the clock’s appearance on the standby screen:  
1. Press S > Settings > Display > Foregrounds > Clock.  
2. Select Analog or Digital, then press S. (Select Hide if you  
do not want to display the clock.)  
Section 2B: Controlling Your Phone’s Settings  
53  
Changing Other Display Settings  
Your MOTORAZR2 V9m offers you many different ways to  
customize your display screen.  
To change additional display settings:  
1. Press S > Settings > Display.  
2. Select the display option you want to change. (See  
below for a list of options.)  
3. Follow the prompts to make your choice.  
4. Press S to save your settings.  
Screensaver  
Themes  
Allows you to choose the image on your  
standby screen.  
Allows you to choose the look of screens  
throughout your phone  
Foregrounds  
Light control  
Menu Style  
Assign Keys  
Time and Date  
Controls aspects of how your phone’s  
display looks in standby mode.  
Controls how dome-lighted parts of your  
phone behave.  
Allows you to set your main menu to  
appear as a grid of icons, a list, or as tabs.  
Allows you to assign a short cut to each  
part of the navigation key.  
Determines how the display screen  
shows the time (12 or 24 hour) and the  
date formats.  
Incoming Calls  
Allows you to assign different images to  
calls with IDs and calls without IDs.  
Some display settings, such as Screensaver, affect both the  
internal and external display screens  
Note:  
54  
Section 2B: Controlling Your Phone’s Settings  
Location Settings  
Your phone is equipped with a Location feature for use in  
connection with location-based services.  
The Location feature allows the network to detect your  
position. Turning Location off will hide your location from  
everyone except 911.  
Turning Location on allows the network to detect your  
position using GPS technology, making some applications  
and services easier to use. Turning Location off disables the  
GPS location function for all purposes except 911, but does  
not hide your general location based on the cell site serving  
your call. No application or service may use your location  
without your request or permission. GPS-enhanced 911 is not  
available in all areas.  
Note:  
To enable your phone’s Location feature:  
1. Press S > Settings > Location. (The Location disclaimer  
will be displayed.)  
2. Read the disclaimer and press S.  
3. Select On or Off, and press S .  
When the Location feature is on, your phone’s display screen  
displays the  
is displayed.  
icon. When Location is turned off, the  
icon  
Section 2B: Controlling Your Phone’s Settings  
55  
   
Messaging Settings  
Staying connected to your friends and family has never been  
easier. With your phone’s advanced messaging capabilities,  
you can send and receive messages without placing a voice  
call. (See “Using SMS Text Messaging” on page 179, and  
“Using SMS Voice Messaging” on page 181 for more  
information.)  
Your phone’s messaging settings make text messaging fast  
and easy by letting you decide how you would like to be  
notified of new messages and what callback number to  
include with your message. Your phone can automatically  
add a custom signature to each message. You can even create  
your own preset messages.  
Setting Message Alerts  
When new messages arrive, you can choose to have your  
phone notify you by playing an audible alert. You can choose  
different alerts for Text Messages, SMS Voice, and Picture  
Mail. See “Selecting Ringer Types for Messages” on page 48.  
You can also set your phone to notify you of a new message  
by displaying an icon on your display screen. You can choose  
to be notified with a larger pop-up notification your display  
screen.  
To set how your phone notifies you of an incoming message:  
1. Press S > Messaging > Settings.  
2. Highlight the Notification field.  
3. Select Msg and Icon or Icon only and press S.  
56  
Section 2B: Controlling Your Phone’s Settings  
   
Auto-Signing for Text Messages  
You can create a custom, 20-character signature and choose  
to have your phone automatically add it to the end of every  
text message that you send.  
To add a signature to each sent message:  
1. Press S > Messaging > Settings > Text Messaging.  
2. Highlight the Add Signature field.  
3. To add your current signature to each text message,  
select On.  
— or —  
To view or change your current signature, select Change  
Signature. (If you select On, but there is no current  
signature, you will be prompted to create one.) In either  
case, enter the new signature you want to use, and  
press Save (left softkey).  
Automatically Adding a Callback Number  
You can choose to have your phone automatically add, to  
each text message, a number where you can be reached. This  
can be your own phone number or another number.  
To add a callback number to each sent message:  
1. Press S > Messaging > Settings > Text Messaging.  
2. Highlight the Callback Number field.  
3. To have your phone number added to each text  
message, select My Phone Number.  
— or —  
To have your phone add a different number, select Other,  
enter the new number, and press OK (left softkey).  
Section 2B: Controlling Your Phone’s Settings  
57  
Managing Preset Messages  
Your phone is programmed with 15 preset messages to help  
make sending text messages faster and easier. These  
messages, such as “Let’s get lunch” and “Meet me at,” can be  
customized or deleted to suit your needs. You can even add  
your own preset messages to the list.  
To edit or delete a preset message:  
1. Press S > Messaging > Text Messaging > Preset Messages.  
(The list of preset messages is displayed.)  
2. To edit or delete a preset message, highlight it, and  
press Options (right softkey).  
3. Select Edit, use your keypad to edit the selected  
message, and press Save (left softkey).  
— or —  
Select Select Multiple to select more than one message.  
— or —  
Select Delete to erase the selected message.  
To add a new preset message:  
1. Press S > Messaging > Text Messaging > Preset Messages.  
2. Press Options (right softkey).  
3. Select Create New.  
4. Use your keypad to enter your message and press  
Save (left softkey).  
58  
Section 2B: Controlling Your Phone’s Settings  
 
SMS Voice Messages  
You can customize the way you use SMS Voice messages. You  
can set your SMS Voice messages to always play in  
speakerphone mode. You can also set your phone to add a  
name to each SMS Voice message.  
To set your SMS Voice messages to play in speakerphone:  
1. Press S > Messaging > Settings > Voice SMS.  
2. Highlight Speaker Phone and then press S.  
3. Select On.  
To assign a name to your SMS Voice messages:  
1. Press S > Messaging > Settings > Voice SMS.  
2. Highlight From Name and then press S.  
3. Use your key pad to enter the name you want to attach  
to your SMS Voice messages.  
4. Press Save (left softkey).  
Section 2B: Controlling Your Phone’s Settings  
59  
Airplane Mode  
Airplane Mode allows you to use many of your phone’s  
features, such as Games, Calendar, Voice Records, etc., when  
you are in an airplane or in any other area where making or  
receiving calls or data is prohibited. When your phone is in  
Airplane Mode, it cannot send or receive any calls or access  
online information.  
To set your phone to Airplane Mode:  
1. Press S > Settings > Others > Airplane Mode.  
2. Highlight On, Off, or On at Power Up, and then press S.  
While in Airplane Mode, your phone’s standby screen  
displays  
and No Service.  
Selecting On at Power Up enables Airplane Mode only the next  
time you power up. Afterwards, your phone will power up  
normally.  
Note:  
60  
Section 2B: Controlling Your Phone’s Settings  
   
TTY Use With Sprint Service  
A TTY (also known as a TDD or Text Telephone) is a  
telecommunications device that allows people who are deaf,  
hard of hearing, or who have speech or language disabilities,  
to communicate by telephone.  
Your phone is compatible with select TTY devices. Please  
check with the manufacturer of your TTY device to ensure  
that it supports digital wireless transmission. Your phone and  
TTY device will connect via a special cable that plugs into your  
phone's headset jack. If this cable was not provided with your  
TTY device, contact your TTY device manufacturer to purchase  
the connector cable.  
When establishing your Sprint service, please call Sprint  
Customer Service via the state Telecommunications Relay  
Service (TRS) by first dialing 771N. Then provide the  
state TRS with this number: 866-727-4889.  
To turn TTY Mode on or off:  
1. Press S > Settings > Others > TTY.  
2. Select Off, TTY, VCO, or HCO.  
3. Read the disclaimer and then press Enable (left softkey).  
(If you select Disable, press Disable (left softkey) after  
reading the disclaimer.)  
In TTY Mode, your phone displays the TTY access icon.  
Note:  
If TTY mode is enabled, the audio quality of non-TTY devices  
connected to the headset jack may be impaired.  
Section 2B: Controlling Your Phone’s Settings  
61  
   
911 Emergency Calling  
WARNING!  
Sprint recommends that TTY users make emergency  
calls by other means, including Telecommunications  
Relay Services (TRS), analog cellular, and landline  
communications. Wireless TTY calls to 911 may be  
corrupted when received by public safety answering  
points (PSAPs), rendering some communications  
unintelligible. The problem encountered appears  
related to TTY equipment or software used by PSAPs.  
This matter has been brought to the attention of the  
FCC, and the wireless industry and the PSAP  
community are currently working to resolve this.  
62  
Section 2B: Controlling Your Phone’s Settings  
Phone Setup Options  
Shortcuts  
Your phone offers you the option of assigning shortcuts to  
your favorite or often-used functions. Pressing the navigation  
key up, down, left, or right in standby mode launches your  
personally designated shortcuts.  
To assign your shortcuts:  
1. Press S > Settings > Display > Assign Keys.  
2. Select the navigation key direction and press S.  
3. Select the desired shortcut and press S.  
You can choose to show or hide the navigation keys on your  
screen. Go to S> Settings > Display > Foregrounds > Navigation  
Key Display and select Hide or Show.  
Tip:  
If you choose to hide the shortcuts, you can still use them by  
pressing the appropriate navigation key.  
Call Answer Mode  
You can determine how to answer incoming calls on your  
phone.  
To set call answer mode:  
1. Press S > Settings > Others > Call Setup > Answer Options.  
2. To select an option, highlight it and press S.  
Open allows an incoming call to be answered by  
opening the phone when it is closed.  
Any Key allows an incoming call to be answered by  
pressing any key.  
[TALK] Key allows an incoming call to be answered  
only by pressing N.  
Section 2B: Controlling Your Phone’s Settings  
63  
     
Calling Options  
You can set up your phone to make dialing numbers quick  
and easy.  
To set special options to make dialing easier:  
1. Press S > Settings > Others > Call Setup.  
2. Select the calling option you want to use. (See below for  
a list of options.)  
3. Follow the prompts to make your choice.  
4. Press S to save your settings.  
Abbreviated Dial  
Allows you to dial numbers sharing the  
same beginning digits by dialing only the  
last four. Enter the first five or six digits  
(for example, area code and prefix) you  
want to prepend when using  
Abbreviated Dialing.  
Answer Options  
Auto Answer  
Allows you to select [TALK] Key, Any Key,  
or Open to answer the phone.  
Automatically picks up incoming calls  
when connected to an optional  
hands-free car kit. (Auto-Answer picks up  
calls even if you are not present.)  
Auto Redial  
Speed Dial  
Redials a number if a call did not connect  
as a result of network difficulties.  
Allows you to dial entries using fewer key  
presses.  
64  
Section 2B: Controlling Your Phone’s Settings  
 
Display Language  
You can choose to display your phone’s menus in English or in  
Spanish.  
To assign a language for the phone’s display:  
1. Press S > Settings > Others > Language.  
2. Select English or Español and press S.  
Voice Guide  
You can enable your phone to read aloud the main menu,  
your Settings submenu, your Contacts entries, and the digits  
you are entering.  
To set your Voice Guide options:  
1. Press S > Settings > Others > Voice Guide.  
2. Select On, Off, or Custom.  
3. If you selected Custom in step 2, highlight the field you  
wish to set and select On.  
Main Menu Your phone reads aloud items on the  
main menu as you scroll through them.  
Settings Your phone reads aloud items on the  
Settings submenus as you scroll through them.  
Contacts Your phone reads aloud the names of your  
entries as you scroll through them.  
Digits Your phone reads back each digit after you  
enter it.  
Section 2B: Controlling Your Phone’s Settings  
65  
 
Section 2C  
Setting Your Phone’s Security  
In This Section  
Accessing the Security Menu  
Using Your Phone’s Lock Feature  
Using Special Numbers  
Limiting Use of Your Phone  
Erasing Data  
Resetting Phone Settings  
Security Features for Sprint Power Vision  
By using the security settings on your phone, you receive peace of  
mind without sacrificing flexibility. This section will familiarize  
you with your phone’s security settings. With several options  
available, you can customize your phone to meet your  
personal needs.  
66  
Section 2C: Setting Your Phone’s Security  
   
Accessing the Security Menu  
All of your phone’s security settings are available through the  
Security menu. You must enter your lock code to view the  
Security menu.  
To access the Security menu:  
1. Press S > Settings > Security.  
2. Enter your lock code to display the Security menu.  
If you can't recall your lock code, try using the last four digits  
of your wireless phone number. If this doesn't work, call  
Sprint Customer Service at 1-888-211-4727.  
Tip:  
Using Your Phone’s Lock Feature  
Locking Your Phone  
When your phone is locked, you can only receive incoming  
calls or make calls to 911, Sprint Customer Service, or special  
numbers. (See “Using Special Numbers” on page 69.)  
To lock your phone:  
1. Press S > Settings > Security.  
2. Enter your lock code to display the Security menu.  
3. Select Lock Phone.  
4. Highlight Lock Now and press S. (To set your phone  
lock the next time it is turned on, select  
Lock on Power Up. To set your phone to lock after a  
specified amount of time, select After 5 minutes,  
After 15 minutes, or After 60 minutes.)  
Section 2C: Setting Your Phone’s Security  
67  
         
Unlocking Your Phone  
To unlock your phone:  
1. From standby mode, press Unlock (left softkey).  
2. Enter your lock code.  
Changing the Lock Code  
To change your lock code:  
1. Press S > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Lock Code, and then enter and re-enter your new  
lock code.  
Calling in Lock Mode  
You can place calls to 911, Sprint Customer Service, and to  
your special numbers when in lock mode. (For information on  
special numbers, see page 69.)  
To place an outgoing call in lock mode:  
To call an emergency number, special number, or  
Sprint Customer Service, enter the phone number and  
press S.  
KeyGuard  
Your phone’s KeyGuard feature protects against activating  
the side keys and the Touch-Sensitive Buttons accidentally  
when your phone is closed. When you turn on KeyGuard, your  
phone requires you to press and hold the Smart key and the  
Camera key before you can start using your phone with the  
flip closed. You can determine whether your phone activates  
KeyGuard or not, and how long the phone waits after you last  
use your phone before activating KeyGuard.  
68  
Section 2C: Setting Your Phone’s Security  
     
To enable or disable KeyGuard:  
1. Press S > Settings > KeyGuard > Auto KeyGuard.  
2. Press S and then select Now, 10 sec, 30 sec, 50 sec, or  
Off.  
You can also activate the KeyGuard feature immediately,  
pressing and holding the Smart key and the Camera key.  
Using Special Numbers  
Special numbers are important numbers that you have  
designated as being “always available.” You can call and  
receive calls from special numbers even if your phone is  
locked.  
You can save up to three special numbers. These numbers are  
stored separately from your Contacts entries, and the same  
numbers may appear in both your Contacts and your Special  
Numbers.  
To add or change a special number:  
1. Press S > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Special Numbers.  
4. Select Special Number 1, Special Number 2, or Special  
Number 3.  
5. Enter the number and press Save (left softkey).  
You cannot assign speed dial numbers to special numbers.  
Note:  
Section 2C: Setting Your Phone’s Security  
69  
   
Limiting Use of Your Phone  
Limiting use of your phone protects specific parts of your  
phone from unauthorized use. You determine what is  
off-limits to other users.  
For example, you can set limitations before you loan your  
phone to someone, then remove the limitations when you  
get your phone back.  
You can limit access to Contacts, Sprint Power Vision Services,  
and Pictures & Video. You can also restrict incoming and  
outgoing phone calls.  
Limiting Access to Contacts  
To limit access to your Contacts:  
1. Press S > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Limit Use > Contacts.  
4. Choose one of the following options and press S:  
Unlock clears all limitations.  
Lock asks users to enter your lock code whenever  
they select Contacts.  
View Only lets users view your Contacts, but asks  
them to enter your lock code before they edit them.  
Limiting Data Access  
To limit access to your Data:  
1. Press S > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Limit Use > Data Services.  
70  
Section 2C: Setting Your Phone’s Security  
   
4. Choose one of the following options and press S:  
Unlock clears all limitations.  
Lock asks users to enter your lock code whenever  
they try to access any of your data.  
Limiting Access to Pictures & Videos  
To limit access to your pictures and videos:  
1. Press S > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Limit Use > Pictures.  
4. Choose one of the following options and press S:  
Unlock clears all limitations.  
Lock asks users to enter your lock code whenever  
they select Pictures.  
Limiting Outgoing Calls  
To limit outgoing calls:  
1. Press S > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Limit Use > Restrict Outgoing Calls.  
4. Choose one of the following options and press S:  
All stops all outgoing calls.  
None allows all calls.  
Except Contacts allows outgoing calls only to  
Contacts entries.  
Section 2C: Setting Your Phone’s Security  
71  
Limiting Incoming Calls  
To limit incoming calls:  
1. Press S > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Limit Use > Restrict Incoming Calls.  
4. Choose one of the following options and press S:  
All stops all incoming calls.  
None allows all calls.  
Except Contacts allows incoming calls only to  
Contacts entries.  
Erasing Data  
You can use your phone’s Security menu to erase all entries in  
your Contacts or all other personal data.  
To erase all downloads or Contacts entries:  
1. Press S > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Manage Applications.  
4. Choose one of the following options and press S:  
Contacts  
My Content  
Voice Records  
Pictures  
Messages  
5. If you are sure wish to erase all of your data in the  
selected category, press Yes (left softkey).  
72  
Section 2C: Setting Your Phone’s Security  
 
Resetting Phone Settings  
You can reset individual categories of phone settings or reset  
the entire phone to its factory defaults.  
To reset your settings:  
1. Press S > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Reset Settings.  
4. Choose one of the following options and press S:  
Browser to erase all of your browsing history.  
Favorites to erase all saved favorites.  
Personal Dictionary to erase all entries from your  
personal dictionary.  
Picture Mail to erase your Picture Mail “Send To” list.  
All Settings to erase all browser, favorites, personal  
dictionary, and Picture Mail settings at once.  
Phone Reset to erase all settings and all data  
(contacts, content, voice records, pictures, video, and  
messages) from the phone.  
5. Read the disclaimer and press Yes (left softkey).  
Section 2C: Setting Your Phone’s Security  
73  
   
Security Features for Sprint Power Vision  
Enabling and Disabling Sprint Power Vision Services  
You can disable Sprint Power Vision services without turning off  
your phone. Doing so prevents access to Sprint Power Vision  
services, including Web and messaging, and avoids any charges  
associated with these services. However, you can still place or  
receive phone calls, check voicemail, and use other voice services.  
You can enable Sprint Power Vision services again at any time.  
To enable or disable Sprint Power Vision services:  
Press S > Settings > Data Services > Data Services > On or  
Off.  
Net Guard  
The Net Guard option prompts you each time you connect to  
Sprint Power Vision. When you access the browser, a screen is  
displayed with two choices:  
Connect to Sprint Power Vision once. (You will be  
prompted again the next time you sign in.)  
Always Auto-Connect to Sprint Power Vision from now on  
without being prompted.  
You can change your Net Guard settings at any time.  
To change your Net Guard settings:  
Press S > Settings > Data Services > Net Guard > On or Off.  
Update Vision Profile  
Your Vision Profile manages your user name and login  
information and allows you to connect to Sprint Power Vision  
services. It may be necessary to update your profile to  
maintain peak efficiency.  
74  
Section 2C: Setting Your Phone’s Security  
     
To update your profile:  
Press S > Settings > Data Services > Data Services Profile.  
Your phone will connect to the browser and update your  
Vision Profile. When the update is finished, the phone returns  
to standby mode.  
Section 2C: Setting Your Phone’s Security  
75  
 
Section 2D  
Controlling Your Roaming Experience  
In This Section  
Understanding Roaming  
Setting Your Phone’s Roam Mode  
Alerting Yourself to Roaming  
Using Data Roam Guard  
Roaming is the ability to make or receive phone calls when you’re  
off the Sprint National Network. Your new MOTORAZR2 V9m by  
Motorola works anywhere on the Sprint National Network  
and allows you to roam on other networks where we’ve  
implemented roaming agreements with other carriers.  
This section explains how roaming works as well as special  
features that let you manage your roaming experience.  
76  
Section 2D: Controlling Your Roaming Experience  
       
Understanding Roaming  
Recognizing the Roaming Icon on the Display  
Screen  
Your phone’s display screen always lets you know when  
you’re off the Sprint National Network. Any time you are  
roaming, the phone displays the roaming icon (  
).  
Remember, when you are using your phone off the Sprint  
National Network, always dial numbers using 11 digits (1 +  
area code + number).  
Tip:  
Unless your service plan includes roaming, you will pay a  
higher per-minute rate for roaming calls.  
Note:  
Roaming on Other Digital Networks  
When you’re roaming on digital networks, your call quality  
and security will be similar to the quality you receive when  
making calls on the Sprint National Network. However, you  
may not be able to access certain features, such as the  
browser or Messaging.  
If you’re on a call when you leave the Sprint National  
Network, your call is dropped. If your call is dropped in an area  
where you think Sprint service is available, turn your phone  
off and on again to reconnect to the network.  
Note:  
Section 2D: Controlling Your Roaming Experience  
77  
   
Checking for Voicemail Messages While Roaming  
When you are roaming off the Sprint National Network, you  
may not receive on-phone notification of new voicemail  
messages. Callers can still leave messages, but you will need  
to periodically check your voicemail for new messages if you  
are in a roaming service area for an extended period of time.  
To check your voicemail while roaming:  
1. Dial 1 + area code + your phone number.  
2. When you hear your voicemail greeting, press  
.
*
3. Enter your passcode at the prompt and follow the voice  
prompts.  
78  
Section 2D: Controlling Your Roaming Experience  
Setting Your Phone’s Roam Mode  
Your phone allows you to control your roaming capabilities.  
By using the Roaming menu option, you can determine which  
signals your phone accepts.  
Set Mode  
Choose from three different settings to control your roaming  
experience.  
To set your phone’s roam mode:  
1. Press  
> Settings > Roaming > Set Mode.  
S
2. To select an option, highlight it and press  
.
S
Sprint Only allows you to access the Nationwide  
Sprint PCS Network only and prevents roaming on  
other networks.  
Automatic seeks Sprint service. When Sprint service  
is unavailable, the phone searches for an alternate  
system.  
Roaming Only forces the phone to seek a roaming  
system. The previous setting (Sprint Only or  
Automatic) is restored the next time the phone is  
turned on.  
Section 2D: Controlling Your Roaming Experience  
79  
   
Alerting Yourself to Roaming  
Your phone has three ways of alerting you when you are  
roaming off the Sprint National Network: the on screen  
roaming icon, a special ringer you can set for calls you receive  
when roaming, and Call Guard.  
Using the Roam Ringer  
The Roam Ringer feature allows you to set your phone to use  
of a distinct ringer when you receive calls while roaming off  
the Sprint National Network.  
To set the Roam Ringer:  
1. Press  
> Settings > Sounds > Ringer Type > Roam Ringer.  
S
2. Select an option and press S.  
Distinct to assign a distinct ringer for incoming  
roaming calls.  
Normal to use the default ringer for all incoming  
calls.  
Using Call Guard  
Call Guard makes it easy to manage your roaming charges by  
requiring an extra step before you can place or answer a  
roaming call. (This additional step is not required when you  
make or receive calls while on the Sprint National Network.)  
To turn Call Guard on or off:  
1. Press  
> Settings > Roaming > Call Guard.  
S
2. Select On or Off and press  
.
S
Speed dialing is not available when you are roaming with  
Call Guard enabled.  
Note:  
80  
Section 2D: Controlling Your Roaming Experience  
   
If the Call Guard feature is set to On, you need to take extra  
steps to make and receive roaming calls.  
To place roaming calls with Call Guard on:  
1. From standby mode, dial 1 + area code + the seven-digit  
number and press  
. (A message is displayed,  
N
informing you that you're making a roam call.)  
2. Press Yes (left softkey) to place the call.  
To answer incoming roaming calls with Call Guard on:  
1. Press  
. (A message is displayed, notifying you that  
N
roaming charges apply.)  
2. Press Yes (left softkey) to answer the call.  
Using Data Roam Guard  
Data Roam Guard makes it easy to manage roaming charges  
incurred when accessing the Web through data services.  
Whenever you are outside the Sprint National Network, Data  
Roam Guard alerts you to this and asks you whether you  
want to continue using the Web. (This additional step is not  
required when you connect to the Web while on the  
network.)  
To turn Data Roam Guard on or off:  
1. Press  
> Settings > Roaming > Data Roam Guard.  
S
2. Select Always Ask or Never Ask and press  
.
S
Section 2D: Controlling Your Roaming Experience  
81  
       
Section 2E  
Managing Call History  
In This Section  
Viewing Call History  
Call History Options  
Erasing Call History  
The Call History keeps track of incoming calls, outgoing calls, and  
missed calls. This section guides you through accessing and  
making the most of your Call History.  
82  
Section 2E: Managing Call History  
       
Viewing Call History  
Call History makes returning phone calls fast and easy. It lists  
the numbers (or Contacts entries) of phone calls you have  
made, received, or missed.  
Call History lists are continually updated as new numbers are  
added to the beginning of the list and the oldest entries are  
removed from the bottom of the list.  
Call History only records calls that occur while the phone is  
turned on. If a phone call is received while your phone is  
turned off, it does not appear in Call History.  
If you return a phone call from the voicemail menu, it does  
not appear in your phone’s Outgoing Calls list.  
Note:  
To view a Call History entry:  
1. Press S > Call History.  
2. Use your left and right navigation keys to select All Calls,  
Outgoing Calls, Incoming Calls, or Missed Calls. Your phone  
calls are displayed in reverse chronological order.  
3. To view additional details about a call, highlight it and  
then press S.  
Each entry contains the phone number (if it is available) and  
Contacts entry name (if the phone number is in your  
Contacts). Duplicate calls (same number and type of call) may  
only appear once on the list.  
Section 2E: Managing Call History  
83  
 
Call History Options  
By highlighting a Call History entry and pressing Options  
(right softkey), you can select from the following options:  
Save to save the number if it is not in your Contacts or to  
edit an already existing Contacts entry. (See “Saving a  
Phone Number From Call History” on page 85.)  
Delete to erase the call from Call History.  
Delete All to erase the call from Call History.  
Hide My Number to hide your Caller ID number on your  
next call.  
Prepend to add numbers to the beginning of the selected  
number.  
Select Multiple allows more than one Call History entry to  
be selected. After you select the entries, choose Options to  
erase the selected entries from Call History or send a Text  
Message, Picture Mail or Voice SMS to the selected  
entries.  
With a Call History entry highlighted, you can also select from  
the following two options:  
Press Send MSG (left softkey) to send a message to the  
number. This option takes you to the Send Message  
screen where you have the option of sending a text  
message, Picture Mail, or SMS Voice message.  
Press S to view the phone call details.  
84  
Section 2E: Managing Call History  
 
Making a Phone Call From Call History  
To place a phone call from Call History:  
1. Press S > Call History.  
2. Use your left and right navigation keys to select All Calls,  
Outgoing Calls, Incoming Calls, or Missed Calls.  
3. Scroll to a Call History entry and press N.  
Saving a Phone Number From Call History  
Your phone can store up to 1000 numbers or electronic  
addresses. Individual Contacts entries can contain up to five  
separate phone numbers, an email address, and a Web  
address. (For more information, see About Contacts” on  
page 88.)  
To save a phone number from Call History:  
1. Select a Call History entry and press Options  
(right softkey).  
2. Select Save and press S.  
3. Select As New Entry to create a new Contacts entry.  
— or —  
Select To Existing Entry and then scroll to the entry you  
want to save the number to.  
4. Press S.  
5. Use the keypad to complete or edit the Contacts entry  
and press Save (left softkey).  
Section 2E: Managing Call History  
85  
     
Prepending a Phone Number From Call History  
If you need to make a call from Call History and you happen  
to be outside your local area code, you can add the  
appropriate prefix by prepending the number.  
To prepend a phone number from Call History:  
1. Select a Call History entry and press Options  
(right softkey).  
2. Select Prepend.  
3. Enter the prefix and press S.  
— or —  
Press Options (right softkey) and then select Save to save  
the amended number to your Contacts.  
Erasing Call History  
To erase Call History:  
1. Press S > Call History.  
2. Use your left and right navigation keys to select the call  
history you want to erase: All Calls, Outgoing Calls,  
Incoming Calls, or Missed Calls.  
3. Press Options (right softkey) > Delete All.  
4. If you are certain you want to erase the list, press  
Yes (left softkey).  
— or —  
Press No (right softkey) to return to the previous menu.  
86  
Section 2E: Managing Call History  
       
Section 2F  
Using Contacts  
In This Section  
About Contacts  
Finding Contacts Entries  
Creating a Contacts Entry  
Managing Your Contacts  
Dialing Sprint Services  
Now that you know the basics that make it easier to stay in  
touch with people and information, you’re ready to explore your  
phone’s more advanced features. This section explains how to  
use your phone’s Contacts and helps you make the most of  
your time when you are trying to connect with the important  
people in your life.  
Section 2F: Using Contacts  
87  
       
About Contacts  
Your phone can store up to 1000 contacts. Each contact can  
contain:  
Up to five telephone numbers, one email address, and  
one Web address. Each contact must contain at least one  
number or address.  
A name — The name of the person or organization whose  
contact information is stored in the entry. It is not  
required; you can create and store Contacts entries  
without a name.  
A picture — You can assign a picture to display whenever  
you receive a call from the Contacts entry.  
A ringer — You can assign a ringer to each entry. This is  
the sound your phone makes when you receive a call from  
any of the phone numbers stored in the entry.  
A category — You can assign a category, such as Family,  
Friends, or Work to a entry. You can then sort your  
Contacts entries by category.  
A memo — You can write a short note to yourself  
regarding the entry.  
Personal and business information — You can store a  
birthday, job title, company name, and street address  
with each entry.  
A speed dial number — After you store a phone number,  
you can assign a speed dial number to it. (See Assigning  
Speed Dial Numbers” on page 91 to change an entry's  
default speed dial number.)  
88  
Section 2F: Using Contacts  
     
Finding Contacts Entries  
There are several ways to display your Contacts entries: by  
name, by speed dial number, by Category and Type, and by  
email address. Follow the steps outlined below to find entries  
in your Contacts.  
Finding Names  
To find Contacts entries by name:  
1. Press S > Contacts > View All.  
2. Scroll through the entries using your navigation keys  
and highlight the one you want.  
Once the entry is highlighted, you have a number of options;  
here are the most popular:  
To call, press N.  
To send a message, press Send MSG (left softkey), then  
select the message type (Text Message, Picture Mail, or  
Voice SMS) and follow the prompts.  
To view the entry’s details, press S and then press the  
navigation keys left or right.  
To edit the entry’s details, press Options (right softkey),  
then Edit. See “Editing a Contacts Entry or Distribution  
List” on page 94.  
You can also find an entry by entering the name in the  
keypad. Press Contacts (left softkey) and use your keypad to  
enter the name.  
Tip:  
Section 2F: Using Contacts  
89  
     
Finding Speed Dial Numbers  
To find phone numbers by their assigned speed dial numbers:  
1. Press S > Contacts > Speed Dial #s.  
2. Scroll to an entry using your navigation keys. Speed dial  
numbers are displayed in numerical order.  
See also Assigning Speed Dial Numbers” on page 91.  
Filtering Entries  
To filter contacts entries by Category or Type:  
1. Press S > Contacts > Filter by.  
2. Scroll to the Category or Type you want to filter by and  
press S. Entries are listed in numeric or alphabetical  
order for the Category or Type you selected.  
Finding Email Addresses  
To find phone numbers you have stored with email addresses:  
1. Press S > Contacts > Filter by > Email and press S. Email  
addresses are displayed in alphabetical order.  
2. Scroll to the Category or Type you want to filter by and  
press S.  
Creating a Contacts Entry  
To add a new Contacts entry:  
1. Press S > Contacts > Add New > Contact and press S.  
2. Enter the Contacts name and press S.  
3. To enter a phone number, highlight Number, enter the  
number, and press S.  
90  
Section 2F: Using Contacts  
           
4. Assign Mobile, Home, Work, Pager, or Other to the  
number and press S .  
5. Press Save (left softkey).  
If you want, you can add a picture, a special ringer, additional  
phone numbers, an email or Web address, and an important  
date. Scroll left or right to view what other information you  
can assign to your Contacts entry.  
Adding a Phone Number to a Contacts Entry  
To add a phone number to an entry:  
1. Press S > Contacts > View All.  
2. Scroll through the entries using your navigation keys,  
highlight the one you want, and press S.  
3. Press Edit (left softkey).  
4. Scroll to an empty Number using your navigation keys.  
5. Enter the new phone number and press S.  
6. Assign Mobile, Home, Work, Pager, or Other to the  
number and press S.  
7. Press Save (left softkey).  
Assigning Speed Dial Numbers  
Once you have added a number to your Contacts, you can  
assign a speed dial number to it. Your phone can store 99  
numbers in speed dial locations.  
1. Press S > Contacts > Speed Dial #s.  
2. Highlight an unassigned speed dial number and press  
Assign (left softkey).  
3. Highlight the Contacts entry you want to assign the  
speed dial number to and press S.  
Section 2F: Using Contacts  
91  
     
If you attempt to assign an already in-use speed dial number  
to a new phone number, a dialog appears asking if you wish  
to replace the existing speed dial number. Press OK (left  
softkey) to assign the location to the new phone number and  
move the old number to the next available speed dial  
number.  
Note:  
Assigning a Ringer or Picture to an Entry  
You can assign a ringer to a Contacts entry so you can identify  
the caller by the ring. (See “Ringer Types” on page 47.) When  
you assign a picture to an entry, your phone displays it  
whenever you receive calls from that number.  
To assign a ringer or picture to an entry:  
1. Display a Contacts entry. (See “Finding Contacts Entries”  
on page 89.)  
2. Press Edit (left softkey).  
3. Use your navigation keys to scroll to the tab with the  
Assign Picture and Assign Ringer options.  
4. Scroll down to Assign Picture or Assign Ringer and  
press S.  
5. Select a source for the assigned file (for example, In  
Phone, Assigned Media, or Take New Picture).  
6. Use your navigation keys to scroll through the available  
files. To hear a ringer, press Listen (left softkey).  
7. Highlight your desired picture or ringer and press S.  
8. Press Save (left softkey) to save the entry.  
Assigning an Email Address or Web Address  
To assign an email address or Web address to an entry:  
1. Display a Contacts entry. (See “Finding Contacts Entries”  
on page 89.)  
2. Press Edit (left softkey).  
92  
Section 2F: Using Contacts  
     
3. Use your navigation keys to scroll to the tab with the  
Email and Web Address options.  
4. Scroll down to Email or Web Address.  
5. Use your keypad to enter the email or Web address you  
want to assign and press S.  
6. Press Save (left softkey) to save the entry.  
You can quickly visit the Web address associated with a  
Contacts entry by displaying the entry, highlighting the Web  
Address, and then pressing Go (left softkey).  
Tip:  
Assigning a Date  
You can assign a date to a Contacts entry. This is an easy way  
to remember birthdays.  
To assign a date to an entry:  
1. Display a Contacts entry. (See “Finding Contacts Entries”  
on page 89.)  
2. Press Edit (left softkey).  
3. Use your navigation keys to scroll to the tab with the  
Birthday option.  
4. Highlight the date field, use your navigation keys or  
keypad to set the date and then press S.  
5. Press Save (left softkey) to save the entry.  
Working With Distribution Lists  
A Distribution List is a group of entries that you can send  
messages to — including SMS Text Messages, Picture Mail,  
and SMS Voice Messages. You can send the message to all the  
members on the list at the same time.  
It’s a fast and easy way to keep everyone up to date.  
Section 2F: Using Contacts  
93  
To create a Distribution List:  
1. Press S > Contacts > Add New > Distribution List and  
press S.  
2. Enter the name of the list and press S.  
3. Highlight Category and assign one to the list.  
4. Highlight Add Members and press S.  
5. Highlight each entry you want to include in the  
Distribution List and press S after each selection. A  
check mark appears next to each selected member.  
6. Press Done (left softkey) to save the membership.  
7. Press Save (left softkey) to save the entry.  
To View a Distribution List:  
1. Press S > Contacts > Filter by > Distribution List.  
2. Scroll through the Distribution Lists.  
3. Highlight a Distribution List and press S to view the  
membership.  
To quickly send a message to the Distribution List,  
press S > Contacts > Filter by > Distribution List. Highlight the  
Distribution List you want, press Options (right softkey) > Send  
Message.  
Tip:  
Editing a Contacts Entry or Distribution List  
To edit a Contacts entry or Distribution list:  
1. Display a contacts entry or Distribution List.  
2. Press Edit (left softkey).  
3. Highlight the part of the entry you wish to edit and  
press S.  
4. Add and/or edit the desired information.  
5. Press Save (left softkey).  
94  
Section 2F: Using Contacts  
 
Managing Your Contacts  
Organize your Contacts entries by assigning them to  
Categories. Your phone has some already defined — General,  
Family, Friends, and Work. You can also create your own.  
To view your Categories:  
Press S > Contacts > Manage Categories.  
To create your own custom Category:  
1. Press S > Contacts > Manage Categories.  
2. Press Add New (right softkey).  
3. Enter the name of the new Category.  
4. Highlight Add Members and press S.  
5. Highlight each entry you want to add to this Category  
and press S after each selection. A checkmark appears  
next to each selected entry.  
6. Press Done (right softkey) to save the membership.  
7. To assign a special ringer to this Category, highlight  
Assign and press S.  
8. Use your navigation keys to scroll through the available  
files. (To hear a ringer, press Options [right softkey] >  
Listen.)  
9. Press Assign (left softkey).  
10. Press Save (left softkey) to save the Category.  
Viewing Memory Status  
To view how much memory you currently have available for new  
entries:  
Press S > Contacts > Memory Status.  
Section 2F: Using Contacts  
95  
   
Dialing Sprint Services  
Your Contacts contain entries for various Sprint services.  
To dial a service from your Contacts:  
1. Press S > Contacts > Services.  
2. Select Customer Solutions, Account Info., Dir. Assistance,  
Sprint Operator, or Voice Command.  
3. Press N to place the call.  
To dial a service from standby mode using your keypad:  
1. Dial the appropriate service number:  
Customer Solutions *2.  
Account Info. *4.  
Dir. Assistance 411.  
Sprint Operator 0.  
Voice Command *.  
2. Press N to place the call.  
Using Wireless Backup  
Wireless Backup is an optional subscription service from  
Sprint that allows you to securely and privately back up, store,  
and edit your Contacts on the Web, using your personal  
computer.  
Setting Up Wireless Backup  
1. Press S > Contacts > Wireless Backup.  
– or –  
Press S > Settings > Wireless Backup.  
96  
Section 2F: Using Contacts  
     
2. Select Subscribe and press S. You will be prompted to  
allow a Vision connection to confirm your subscription  
status.  
For more information about Wireless Backup, select  
Learn More in step 2 above.  
Tip:  
3. Select Yes and press S. Follow the onscreen prompts to  
confirm your status.  
4. When the Wireless Backup purchase screen is displayed,  
select Buy and press S to purchase a subscription to  
Wireless Backup.  
5. Within a few minutes, you will receive a text message  
providing you with the Web address  
(www.wirelessbackup.sprint.com) and password for  
your personal backup folder.  
Backing Up Your Contacts  
1. Press S > Contacts > Wireless Backup.  
2. Select Backup Now and press S to back up all your  
contacts from the phone's contacts list to your folder on  
the Wireless Backup site. You will be notified when the  
backup has been completed.  
Accessing Wireless Backup on Your PC  
1. From your personal computer, launch your Internet  
browser and go to www.wirelessbackup.sprint.com.  
2. Enter your wireless phone number (without hyphens) in  
the Sprint PCS Phone Number field.  
3. Enter the wireless password you received via text  
message into the Wireless Backup Password field.  
4. Click Sign on and follow the onscreen prompts.  
Section 2F: Using Contacts  
97  
Section 2G  
Using the Phone’s Tools  
In This Section  
Using Your Phone’s Calendar  
Using the Alarm Clock  
Using the File Manager  
Using the Calculator  
Using the Tip Calculator  
Using the World Clock  
Using the Stop Watch  
Using the Currency Converter  
Using the Unit Converter  
Using the Notepad  
Using Voice Records  
Your phone is equipped with several personal information  
management features that help you manage your busy lifestyle.  
This section shows you how to use these features to turn your  
phone into a time management planner that helps you keep  
up with your appointments, schedules, and commitments. It  
takes productivity to a whole new level.  
98  
Section 2G: Using the Phone’s Tools  
     
Using Your Phone’s Calendar  
Adding an Event to the Calendar  
Your Calendar helps organize your time and reminds you of  
important events.  
To add an event:  
1. Press  
> Tools > Calendar.  
S
2. Using your navigation keys, highlight the day to which  
you would like to add an event.  
To quickly go to a date, press Options (right softkey)  
> Go to Date.  
Tip:  
3. Press Add New (left softkey).  
4. Select Appointment, All Day Event, or Multi-Day Event.  
5. Enter the event Subject and press  
.
S
6. Enter the event Location and press  
.
S
7. Depending upon which type of event you selected, use  
your keypad to select the Date or Start Date and End  
Date, or Start Time and End Time, and press  
.
S
8. Select an alarm time for the event by highlighting the  
Reminder field and pressing  
.
S
Highlight None, On Time, 5 mins, 10 mins, 15 mins,  
30 mins, 1 hr, or 1 day and press  
S
.
9. Press Save (left softkey) to save the event.  
To change your default event ringer type, from the standby  
screen, press S > Settings > Sounds > Ringer Type > Calendar  
and select a ringer.  
Tip:  
Section 2G: Using the Phone’s Tools  
99  
   
Event Alerts  
Your phone alerts you to scheduled events as follows:  
By playing the assigned ringer type.  
By illuminating the backlight.  
Event Alert Menu  
When your phone is turned on and you have an event alarm  
scheduled, your phone alerts you and displays the event  
summary. To silence the alert, press  
.
S
You can do the following:  
Dismiss (right softkey) clears the alert.  
Snooze (left softkey) silences the alert and schedules it to  
replay again in 5 minutes.  
Viewing Events  
To view your scheduled events:  
1. Press  
> Tools > Calendar.  
S
2. Using your navigation keys, highlight the day for which  
you would like to view events and press  
. (If you have  
S
events scheduled for the selected day, they are listed in  
chronological order.)  
3. To display the details of an event listed in the schedule,  
highlight it and press  
.
S
Changing to Weekly View  
To go to the Weekly Calendar view:  
1. Press > Tools > Calendar.  
S
2. Press Options (right softkey) > Week View.  
100  
Section 2G: Using the Phone’s Tools  
Going to Today’s Date  
To go to today’s date:  
1. Press  
> Tools > Calendar.  
S
2. Press Options (right softkey) > Go to Date.  
3. Press OK (left softkey).  
Deleting an Event  
To delete a day’s scheduled events:  
1. Press  
> Tools > Calendar.  
S
2. Using your navigation keys, highlight the day for the  
event and press  
.
S
In the calendar view, days with events scheduled are marked  
with a yellow triangle.  
Tip:  
3. Highlight the event, press Options (right softkey)  
> Delete.  
4. Press Yes (left softkey) or No (right softkey).  
Deleting All Events  
To delete all scheduled events:  
1. Press  
> Tools > Calendar.  
S
2. Press Options (right softkey) > Delete All.  
3. Press Yes (left softkey) or No (right softkey).  
Section 2G: Using the Phone’s Tools  
101  
 
Using the Alarm Clock  
Your phone comes with a built-in alarm clock with multiple  
alarm capabilities.  
To use the alarm clock:  
1. Press  
> Tools > Alarm Clock.  
S
2. Select Add New Alarm and press  
.
S
3. Enter the alarm Name and press  
.
S
4. Select a time for the alarm by highlighting the Time field  
and pressing  
S
.
Using your keypad and/or navigation keys, set the  
time for the alarm, and press  
.
S
5. Select a ringer type for the alarm by highlighting the  
Ringer field and pressing  
.
S
Select a location for the ringer file (for example, In  
Phone, External Memory, or Assigned Media).  
Use your navigation keys to scroll through the  
available files.  
6. Press  
or press Assign (left softkey) to assign the  
S
ringer.  
7. Select a repeating status for the alarm by highlighting  
the Frequency field and pressing  
S
.
Highlight Once, Daily, Mon - Fri, Weekends or Weekly,  
and then press  
.
S
8. Press Save (left softkey) to save the alarm.  
To change your default alarm ringer type from the standby  
screen press > Settings > Sounds > Ringer Type > Alarm and  
Tip:  
S
select a ringer.  
102  
Section 2G: Using the Phone’s Tools  
   
Using the File Manager  
Your phone comes with a file manager that enables you to  
manage your pictures, videos, and sounds saved in your  
phone and on the microSD card inserted in your phone.  
To access the file manager:  
Press  
> Tools > File Manager.  
S
The file manager then gives you these options to choose  
from:  
Pictures – This option allows you to manage your pictures  
and videos stored either in the phone’s memory or on  
your microSD card.  
Sounds – This option allows you to manage your sounds  
stored either in the phone’s memory or on your microSD  
card.  
External Memory – This option allows you to view the  
properties of the files and folders stored on your microSD  
card, format an SD card, view the used and available  
memory in the phone’s memory and on the microSD card,  
and view the file manager Help screen.  
Memory Usage – This option shows the used and available  
memory in the phone’s memory and on the microSD card.  
Using the Pictures Option  
The Pictures option lets you manage the pictures and video in  
your phone’s memory or on your microSD card.  
To manage your pictures and videos in your phone’s memory:  
1. Press  
> Tools > File Manager > Pictures.  
S
2. Select In Phone to access pictures and videos stored in  
your phone’s memory.  
3. Use your navigation keys to do any of the following:  
Section 2G: Using the Phone’s Tools  
103  
   
Select the desired picture or video. Press Expand (left  
softkey) to view the picture or video.  
Select the desired picture or video. Press Options  
(right softkey) to view the picture or view the video  
options menu. The Options menu includes the  
following options:  
 Manage – This option lets you delete the file you  
selected, copy it from the phone’s memory to the  
microSD card, or move it from the phone’s  
memory to the microSD card.  
 Slide Show – This option displays all the pictures  
saved to your phone’s memory in a slide show.  
 Play All Videos – This option plays all videos in the  
phone’s memory.  
 Filter By – This option lets you view all the picture  
and video files in your phone’s memory, view only  
the picture files, or view only the video files.  
To manage your pictures and videos on your microSD card:  
1. Press > Tools > File Manager > Pictures.  
S
2. Select External Memory to access pictures and videos  
stored on your SD card.  
3. Use your navigation keys to do any of the following:  
Select the desired picture or video. Press Expand (left  
softkey) to view the picture or the video.  
Select the desired picture or video. Press Options  
(right softkey) to view the picture or view the video  
options menu. The Options menu includes the  
following options:  
 Manage – This option lets you delete the file you  
selected, copy it from the microSD card to the  
phone’s memory, or move it from the microSD  
card to the phone’s memory.  
104  
Section 2G: Using the Phone’s Tools  
 Slide Show – This option displays all the pictures  
saved to your memory card in a slide show.  
 Play All Videos– This option plays all videos on the  
microSD card.  
 Filter By – This option lets you view all the picture  
and video files on the microSD card, view only the  
picture files, or view only the video files.  
Using the Sounds Option  
The Sounds option lets you manage the audio files stored in  
your phone’s memory or on your microSD card.  
To manage your sounds in your phone’s memory:  
1. Press  
> Tools > File Manager > Sounds.  
S
2. Select In Phone to access sounds stored in your phone’s  
memory.  
3. Use your navigation keys to do any of the following:  
Select the desired sound. Press Assign (left softkey)  
to assign the selected sound to a phone function.  
Select the desired sound. Press Options (right  
softkey) to view the options menu. The Options  
menu includes the following options:  
 Play All – This option allows you to listen to all the  
sounds stored in your phone's memory.  
 Filter By – This option lets you view all the sound  
files in your phone’s memory, view only the  
downloaded files, view only the preloaded files,  
or view only the voice records.  
 Manage – This option lets copy or move the file  
you selected from the phone’s memory to the  
microSD card.  
Section 2G: Using the Phone’s Tools  
105  
To manage your sounds on your microSD card:  
1. Press > Tools > File Manager > Sounds.  
S
2. Select External Memory to access sounds stored on your  
microSD card.  
3. Use your navigation keys to do any of the following:  
Select the desired sound. Press Assign (left softkey)  
to assign the sound to any of the following: Ringer  
ID, Call with ID, Call without ID, Voicemail, Picture Mail,  
Text Message, Voice SMS, Calendar, or Alarm.  
Select the desired sound. Select Options (right  
softkey) to view the options menu. The Options  
menu includes the following options:  
 Play All – This option allows you to listen to all the  
sounds stored in your microSD card.  
 Filter By – This option lets you view all the sound  
files in your microSD card, view only the  
downloaded files, view only the preloaded files,  
or view only the voice records.  
 Manage – This option lets you delete, copy, or  
move the file you selected from microSD card to  
the phone’s memory.  
Using the External Memory Option  
The External Memory option allows you to view the proper-  
ties of the files and folders stored on your microSD card, view  
the used and available memory in the phone’s memory and  
on the microSD card, view the file manager Help screen, and  
format a microSD card.  
106  
Section 2G: Using the Phone’s Tools  
For information on formatting the microSD card, see  
“Formatting the microSD Card” on page 135.  
To view the properties of files and folders on your microSD card:  
1. Press  
> Tools > File Manager > External Memory.  
S
2. Scroll to the file or folder you for which you want to  
view properties. To view files within a folder, select the  
folder.  
3. Press Properties (left softkey) to view details of the file or  
folder.  
To view memory usage:  
1. Press  
> Tools > File Manager > External Memory.  
S
2. Press Options (right softkey) > Memory Usage.  
To view the file manager Help screen:  
1. Press  
> Tools > File Manager > External Memory.  
S
2. Press Options (right softkey) > Help.  
Using the Calculator  
Your phone comes with a built-in calculator.  
To use the calculator:  
1. Press  
> Tools > Calculator.  
S
2. Enter numbers using your keypad.  
Press the navigation keys to enter operators (+ ÷ - ×)  
as indicated in the display.  
Press  
Press  
to enter a decimal.  
#
*
to clear the current line.  
Press Advanced (right softkey) for more advanced  
calculator functions.  
3. Press = (left softkey) to compute.  
Section 2G: Using the Phone’s Tools  
107  
   
Using the Tip Calculator  
Your phone comes with a built-in tip calculator.  
To calculate tips:  
1. Press  
> Tools > Tip Calculator.  
S
2. Enter the bill amount (dollar amount) and press  
.
S
3. Enter the bill amount (cent amount) and press  
.
S
4. The default number of people paying the bill is one. To  
change it, press B to delete the number 1 and enter the  
number of people splitting the bill.  
5. Press  
.
S
6. The default tip percentage is 15%. To change it, press B  
to delete the number 15 and enter the tip percentage  
you want.  
7. Press  
.
S
8. Upon completion you will see the following:  
Tip Amount – This is the calculated amount of  
the tip.  
Total to Pay – This is the calculated amount of the  
total bill plus tip.  
Total per Person – This is the calculated amount of  
the total each person is responsible for paying.  
108  
Section 2G: Using the Phone’s Tools  
   
Using the World Clock  
Your phone comes with a built-in world clock to let you view  
times around the world.  
Viewing Cities  
To view the time in different cities around the world:  
1. Press  
> Tools > World Clock.  
S
2. Press Find City (left softkey) to choose a city.  
– or –  
Press the navigation keys left or right to scroll through  
different time zones.  
3. When you see the city you want, press  
.
S
Adding Custom Cities  
You can add a custom city to the World Clock to keep track of  
its time more easily. You must know the city’s approximate  
location on a world map for the time zone and map location  
to be correct.  
To add a city:  
1. Press  
> Tools > World Clock.  
S
2. Press the navigation keys left or right to scroll through  
different time zones.  
3. When the cross-hairs indicate the correct map location,  
verify that the time zone indicated is correct.  
4. Press Options (right softkey) > Add to My Cities.  
5. Supply a name for the city, then press OK (left softkey).  
Section 2G: Using the Phone’s Tools  
109  
   
6. Select a position in the list for the city and press S.  
If you select a slot that is not empty, the new city will  
remove the existing city from the list (if it is a custom  
city, it will be erased entirely).  
Using My Cities  
The World Clock tool also permits you to create a My Cities  
list, which can include cities in the phone’s built-in list or  
custom cities. The total number must not exceed nine cities.  
To view your My Cities list:  
1. Press  
> Tools > World Clock.  
S
2. Press Options (right softkey) > My Cities.  
The name of each city and local time is displayed.  
To add a city to your My Cities list:  
All custom cities are automatically put on your My Cities list.  
Use this procedure only if you want to add one of the phone’s  
built-in cities to your My Cities list.  
Note:  
1. Press  
> Tools > World Clock.  
S
2. Press Find City (left softkey) to choose a city.  
– or –  
Press the navigation keys left or right to scroll around  
the map until the city you want is indicated.  
3. Press Options (right softkey) > Add to My Cities.  
4. Select a position in the list for the city and press S.  
If you select a slot that is not empty, the new city will  
remove the existing city from the list (if it is a custom  
city, it will be erased entirely).  
110  
Section 2G: Using the Phone’s Tools  
Using the Stop Watch  
Your phone comes with a built-in stop watch.  
To use the stop watch:  
1. Press  
> Tools > Stop Watch.  
S
2. Press Options (right softkey) > Countdown, Lap Summary,  
Setup, or Reset.  
3. When you are ready to use the stop watch timer, press  
Start (left softkey).  
4. To stop the timer, press Stop (left softkey).  
Using the Currency Converter  
Your phone comes with a built-in currency converter that lets  
you convert currency amounts if you know the exchange rate.  
To use the currency converter:  
1. Press  
> Tools > Currency Converter.  
S
2. Enter the bill amount (dollar amount) and press  
.
S
3. Enter the bill amount (cent amount) and press  
.
S
4. Enter the exchange rate (dollar amount) and press  
.
S
5. Enter the exchange rate (cent amount) and press  
.
S
6. Upon completion you will see the following:  
Result 1 – Your currency converted to the new  
currency.  
Result 2 – The new currency converted to your  
currency.  
Section 2G: Using the Phone’s Tools  
111  
       
Using the Unit Converter  
Your phone comes with a built-in unit converter that lets you  
convert a wide variety of units of measure.  
To use the unit converter:  
1. Press  
> Tools > Unit Converter.  
S
2. Select the type of unit to be converted:  
Area  
Energy  
Force  
Length  
Mass  
Power  
Speed  
Temperature  
Volume  
3. Enter the value (whole number) and press  
.
S
4. Enter the value (decimal number) and press  
.
S
5. Enter the convert from unit from the drop down menu,  
and press  
.
S
6. Enter the convert to unit from the drop down menu,  
and press  
.
S
7. Upon completion you will see the following:  
Result – Your unit converted to the new unit.  
112  
Section 2G: Using the Phone’s Tools  
   
Using the Notepad  
Your phone comes with a built-in notepad.  
To use the notepad:  
1. Press  
> Tools > Notepad.  
S
2. Select Add New Note and press  
.
S
3. Enter the note title and press  
.
S
4. Enter the note text.  
5. Press Save (left softkey) to save the text.  
Using Voice Records  
You can record brief records to remind yourself of important  
events, phone numbers, or grocery list items. You can also  
record phone conversations.  
Recording Voice Records  
To create a new Voice Record:  
1. Press  
> Tools > Voice Records.  
S
S
2. Press  
and begin recording after the prompt.  
3. To end the recording, press  
.
S
If you want to review the recording, press Yes (left softkey).  
To record a conversation during a phone call:  
1. Make or answer the call.  
2. Press Options (right softkey) > Record Recipient, and  
press  
.
S
3. Press  
.
S
4. To end the recording, press Done  
.
S
Section 2G: Using the Phone’s Tools  
113  
       
You cannot store Voice Records on your microSD card.  
Note:  
Playing Voice Records  
To play the Voice Records you have recorded:  
1. Press  
> Tools > Voice Records.  
S
2. Press View All (right softkey).  
3. Use the navigation keys to scroll to a recording.  
4. Press  
to play the Voice Record.  
S
You can choose Play All (to play all the Voice Records) or Select  
Multiple (to play a several Voice Records consecutively).  
Tip:  
Changing Voice Record Settings  
To change your Voice Record settings:  
1. Press  
> Tools > Voice Records.  
S
2. Press Settings (left softkey).  
3. Scroll to Recording Length, and press  
.
S
Select a maximum length of 10 Seconds, 30 Seconds,  
1 Minute, 5 Minutes, or 30 Minutes, and press  
.
S
4. Scroll to 10 Second Tone and press  
. This tone beeps  
S
every 10 seconds during your Voice Record.  
Select Enable or Disable and press  
.
S
5. Scroll to Storage Location and press  
.
S
Select In Phone or External Memory and press  
.
S
114  
Section 2G: Using the Phone’s Tools  
Using Other Voice Record Options  
You can also rename your Voice Records, use them as ringers, or  
delete them.  
To rename, set as ringer, or delete a Voice Record:  
1. Press  
> Tools > Voice Records.  
S
2. Press View All (right softkey) and press  
.
S
3. Use the navigation keys to scroll to the recording you  
want to work with.  
4. Press Options (right softkey) > Assign, Manage, Select  
Multiple, or Settings. Follow the prompts to complete  
your task.  
Section 2G: Using the Phone’s Tools  
115  
Section 2H  
Using Your Phone’s Voice Services  
In This Section  
Voice Recognition — Dialing & Messaging  
Setting Up Voice Recognition  
Working With Voice Recognition  
Your phone’s voice-recognition software lets you place calls and  
perform quick tasks using just your voice. This section includes  
easy-to-follow instructions for using Voice Recognition.  
116  
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Voice Recognition — Dialing & Messaging  
With Voice Recognition, you can place calls and perform tasks  
simply by speaking. You do not need any voice training to use  
Voice Recognition. You simply say the appropriate command  
in a normal tone of voice and your phone performs the  
desired function.  
Using Call <Name or #>  
You dial phone numbers simply by saying “Call.” To place calls  
to names stored in your Contacts, say “Call” followed by the  
name and the type of number (Home, Work, Mobile, etc.). To  
make phone calls to numbers not saved to your Contacts,  
simply say “Call” followed by a valid phone number.  
You can also say “Call” by itself and be prompted for the name  
or number.  
Calling Contacts Entries  
To place a phone call to a Contacts entry:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Say “Call” and then say the name and the type of  
number. For example, say “Call John Mobile.” The phone  
dials the number stored for the entry “John,” labeled  
“Mobile.”  
If a name has only one number, or if you know the name but  
are not sure which number to call, say “Call” followed by the  
name only. For example, say “Call John.” If the name is  
recognized and there is only one number for the name, your  
phone immediately places the call. If there are multiple  
numbers stored in the entry, the phone prompts you with a  
list of options.  
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117  
   
If the name or number is not in Contacts, your phone tells you  
it cannot find a match.  
Calling Phone Numbers (Digit Dialing)  
To call a number that is not stored in your Contacts:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Say “Call” and then say a valid string of digits to be  
dialed, for example, say “Call 555 555 5555.”  
Speak naturally and clearly and remember to speak one digit  
at a time—1-800 should be pronounced “One Eight Zero  
Zero.”  
Using Send Voice SMS <Name or #>  
Use Voice Recognition to access the SMS Voice application,  
with the recipient already addressed.  
To send an SMS Voice message:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Say “Send Voice SMS” followed by the name (if the  
recipient is saved to Contacts) or the number.  
3. Record your SMS Voice message, attach a signature, and  
then press Save (left softkey). (See “Using SMS Voice  
Messaging” on page 181.)  
4. Press Send (left softkey).  
If you are sending the SMS Voice message to a recipient listed  
in Contacts, then you have the option of mentioning the type  
of number. For example, say “Send Voice SMS John Mobile.”  
If you say “Send Voice SMS” without specifying a recipient or a  
number, your phone prompts you for this information.  
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Section 2H: Using Your Phone’s Voice Services  
You cannot send SMS Voice messages to Distribution Lists  
using Voice Recognition.  
Note:  
Using Send Text <Name or #>  
Use Voice Recognition to open Text Messaging to the Create  
Message screen, with the recipient already addressed.  
To launch Text Messaging and address a message:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Say “Send Text” followed by the name (if the recipient is  
saved to Contacts) or the number.  
3. Use your keypad to enter the message and then press  
Send (left softkey). (See “Using SMS Text Messaging” on  
page 179.)  
If you do not specify the type of number and there are  
multiple numbers for the name, Voice Recognition chooses  
the mobile number by default.  
If you say “Send Text” without specifying a recipient or a  
number, your phone prompts you for this information.  
You cannot send SMS Text messages to Distribution Lists  
using Voice Recognition.  
Note:  
Section 2H: Using Your Phone’s Voice Services  
119  
Using Send Picture <Name or #>  
Use Voice Recognition to open Picture Mail to the Create  
Message screen, with the recipient already addressed.  
To launch Picture Mail and address a message:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Say “Send Picture” followed by the name stored in  
Contacts and, optionally, the type of number you want  
to send it to. For example, say “Send Picture John Smith  
Work.”  
3. Use your keypad to enter the message and then press  
Send (left softkey).  
If you do not specify the type of number and there are  
multiple numbers for the name, Voice Recognition chooses  
the mobile number by default.  
If you say “Send Picture” without specifying a recipient or a  
number, your phone prompts you for this information.  
You cannot send Picture Mail to Distribution Lists using  
Voice Recognition.  
Note:  
See the Experience Sprint Power Vision guide that came with  
your phone for information about Picture Mail.  
120  
Section 2H: Using Your Phone’s Voice Services  
Setting Up Voice Recognition  
You can customize your phone’s Voice Recognition feature so  
that it works for you, the way you want it to.  
Using Choice Lists  
Your phone offers Choice Lists whenever it is not confident it  
has recognized a name or number correctly. In these cases, it  
displays a Choice List and prompts you with “Call?” followed  
by the first choice on the list. To confirm the choice, say “Yes,”  
or to hear the next choice, say “No.” You can also select the  
correct choice using your keypad.  
To cancel the command, say “Cancel,” or to say the name or  
number again, say “Repeat.”  
You can determine whether Voice Recognition displays a list  
of choices or automatically dials the first number without  
displaying a Choice List.  
To enable or disable Choice Lists:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Press Settings (left softkey) > Choice Lists and press S.  
3. Select Automatic, Always On, or Always Off, and press S.  
Sensitivity  
The Sensitivity setting controls how Voice Recognition  
determines when a spoken word is a match. If you frequently  
experience the message “Please Repeat” or “No Match  
Found” adjust the sensitivity toward Reject Less. If the phone  
frequently recognizes a name you didn’t say, adjust the  
sensitivity to Reject More.  
Section 2H: Using Your Phone’s Voice Services  
121  
 
To adjust the Sensitivity setting:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Press Settings (left softkey) > Sensitivity and press S.  
3. Using your navigation keys adjust the slider to the  
desired level.  
4. Press OK (left softkey).  
Adapting Digit Dial  
Some users with heavy accents or distinctive voices find it  
difficult to use Digit Dialing.  
The Adapt Digits feature allows Voice Recognition to  
recognize the way specific persons say digits. Adaptation  
involves recording several digit sequences to teach Voice  
Recognition to recognize your voice. The adaptation process  
takes about three minutes.  
After using Adapt Digits, your phone will be customized to  
your voice. Other people will not be able to use Digit Dial on  
your phone unless they reset the phone to factory defaults.  
If your phone recognizes digits with an acceptable level of  
accuracy, you will find no additional benefit from using  
Adapt Digits.  
Note:  
To adapt Digit Dial to your voice:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Press Settings (left softkey) > Digit Dialing and press S.  
3. Select Adapt Digits and press S.  
4. Follow the prompts to complete the adaptation.  
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Section 2H: Using Your Phone’s Voice Services  
Tips for adapting Digit Dial:  
Adapt digits in a quiet place.  
Make sure you wait for the beep before speaking.  
Speak clearly, but say each digit sequence naturally.  
If you make a mistake while recording a sequence of  
digits, or if an unexpected noise spoils the recording, you  
can say or select No when the prompt asks if the recording  
was OK. You will then be prompted to rerecord the  
sequence.  
To reset Digit Dial to its factory settings, press and release the  
Smart Key and then press Settings (left softkey). Select  
Digit Dialing > Reset Digits.  
Note:  
Customizing Audio Prompts  
You can customize the way your phone reads prompts to you.  
This allows you to quickly cycle through prompts and  
commands that you are familiar with.  
Only experienced users should turn off audio prompts  
altogether.  
Note:  
To turn audio prompts on or off:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Select Settings > Sound.  
Section 2H: Using Your Phone’s Voice Services  
123  
3. To turn on or off all the audio prompts, select Prompts  
> On or Off.  
— or —  
To turn on or off the playback of digits spoken by you,  
select Digits > On or Off.  
— or —  
To turn on or off the playback of names spoken by you,  
select Names > On or Off.  
4. Select OK (left softkey).  
Adjusting Audio Prompt Speed and Volume  
You can adjust how loud and how fast the phone playbacks  
names you have spoken.  
To adjust the speed or volume of name playback:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Press Settings (left softkey) > Sound > Name Settings  
> Speed or Volume.  
3. Using your navigation keys adjust the slider to the  
desired level.  
4. Press OK (left softkey).  
124  
Section 2H: Using Your Phone’s Voice Services  
Working With Voice Recognition  
You can use Voice Recognition to easily perform tasks with  
your phone. You can look up entries stored in your Contacts,  
open applications or menus, and view or hear status  
information.  
Lookup <Name>  
You can look and display any Contacts entry by saying  
“Lookup” followed by the name.  
To use Lookup <Name> to find a Contacts entry:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Say “Lookup” and then the name of the entry. (Your  
phone displays the Contacts entry.)  
If you say only “Lookup,” your phone asks for the name and  
displays a Contacts entry list.  
Note:  
Using Go To <App>  
You can open an application or access a menu by saying  
“Go To” followed immediately by the name of an application  
or a menu.  
To open an application or menu using Voice Recognition:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Say “Go To.” (Your phone displays a list of applications  
and menus and prompts you to choose one.)  
—or—  
Say “Go To” and then the name of the application or  
menu.  
Section 2H: Using Your Phone’s Voice Services  
125  
 
You can “Go To” the following applications: Voicemail,  
Camera, Redial, and Received Calls.  
Note:  
Using Check <Item>  
You can have the phone play back and display information  
about its current state, including its phone number, current  
signal strength, network coverage, and battery level.  
To see and hear status information:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Say “Check.” (Your phone displays a list of valid status  
indicators and prompts you to choose one.)  
—or—  
Say “Check” and then the name of the item you want to  
check.  
You can check the following:  
Status — plays back and displays the following:  
Battery  
Signal strength  
Network coverage  
Master volume setting  
Number of missed calls  
Number of new voice mail messages  
Current time and date  
Number of new Voice SMS messages  
Voice Mail — plays back and displays how many new voice  
mail messages you have.  
Messages — plays back and displays how many new voice  
mail messages, text messages, and picture messages you  
have.  
126  
Section 2H: Using Your Phone’s Voice Services  
Missed Calls — plays back and displays how many new  
missed calls you have.  
Time — plays back and displays the current time and date.  
Battery — plays back and displays the current level of  
battery charge.  
Signal — plays back and displays current signal strength.  
Network — plays back and displays current network  
coverage.  
Volume — plays back and displays the current master  
volume setting.  
My phone # — plays back and displays your phone  
number.  
Section 2H: Using Your Phone’s Voice Services  
127  
 
Section 2I  
Using the microSD Card  
In This Section  
Using Your Phone’s microSD Card and Adapter  
Working With the microSD Card  
Your phone allows you to use a microSD card and an adapter  
to expand the phone’s available memory space. This secure  
digital card enables you to quickly and easily exchange  
images, music, and voice data between SD-compatible  
devices.  
This section details the features and options of your phone’s  
microSD functionality.  
128  
Section 2I: Using the microSD Card  
   
Using Your Phone’s microSD Card and  
Adapter  
Your phone comes bundled with a microSD (Secure Digital)  
memory card and its adapter to expand the phone’s available  
memory space.  
You can purchase additional microSD cards with up to 2 GB in  
memory.  
The microSD card allows you to easily store images, videos,  
music, and voice data in your phone.  
Inserting the microSD Card  
Do not bend or scratch your memory card. Keep it away from  
static electricity, water, and dirt.  
Note:  
The microSD card and its adapter can be easily damaged by  
improper operation. Please be careful when inserting,  
removing, or handling them.  
Section 2I: Using the microSD Card  
129  
   
To insert the microSD card into your phone:  
1. With your phone powered off, remove the back cover  
and then remove the battery. (See “Removing the  
Battery” on page 27.)  
2. Gently slide the microSD card into the cardholder as  
shown below. You should notice a faint click if it  
engages properly in the spring-loaded holder.  
The writing on the microSD card should face up.  
Tip:  
3. Replace the battery and the back cover.  
Make sure your battery is fully charged before using the  
microSD card. Your data may become damaged or unusable if  
the battery runs out while using the microSD card.  
Note:  
Be sure to use only recommended microSD cards (64MB—  
2GB). Using non-recommended microSD cards could cause  
data loss and damage your phone.  
130  
Section 2I: Using the microSD Card  
Removing the microSD Card  
To remove the microSD card from your phone:  
1. With your phone powered off, remove the back cover  
and then remove the battery.  
2. Gently slide out the microSD card from the cardholder.  
3. Replace the battery and the back cover.  
DO NOT remove your memory card while your phone is using  
it or writing files on it. Doing so will result in loss or damage  
of data.  
Note:  
Viewing the microSD Card Indicator  
After you have inserted the microSD card, your phone  
displays Memory Card as a place to store your pictures and  
videos.  
To view the external memory associated with your microSD card:  
Press  
> Pictures > My Albums. Your phone displays the  
S
Memory Card option.  
To view music files stored on you microSD card,  
press S > Music and follow the prompts.  
Note:  
Section 2I: Using the microSD Card  
131  
Using the microSD Adapter  
You can transfer files stored in your microSD card to an  
SD-compatible PC by using the microSD adapter. Because  
regular SD memory cards differ in size from microSD cards,  
their corresponding card slots differ as well.  
The microSD adapter is sized to fit in a regular-size card slot.  
To fit a microSD card into a regular-size card slot, insert the  
microSD card in the adapter. You can then insert the adapter  
into a regular SD card slot.  
To insert the microSD card into the microSD adapter:  
1. With one hand, hold the microSD adapter with the label  
facing up.  
2. With the other hand, hold the microSD card with the  
writing facing up and the narrow edge toward the  
adapter.  
3. Gently slide the card until it is fully inserted.  
To remove the microSD card from the microSD adapter:  
Holding the exposed edge of the microSD card, gently  
pull it out of the adapter.  
To transfer data from your microSD card to your PC:  
1. Press > Pictures > My Albums. Your phone displays the  
S
Memory Card option.  
2. Verify that the microSD card contains the files you want  
to transfer.  
If you need to add or delete pictures or videos from  
your microSD card, see “Storing Pictures in Your  
microSD Card” on page 143 and “Storing Videos in  
Your microSD Card” on page 147.  
3. Remove the microSD card and insert it in the microSD  
adapter as explained above.  
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Section 2I: Using the microSD Card  
4. Insert the microSD adapter into the appropriate slot in  
an SD-compatible PC.  
5. Select the files you want to copy from the card and drag  
them to the appropriate folder displayed on your PC.  
(Consult your operating system documentation for  
further details.)  
Then remove the microSD adapter from the PC, remove the  
microSD card from the adapter and re-insert it into your  
phone.  
DO NOT use your computer to change or edit folder or file  
names on the microSD, and do not attempt to transfer large  
amounts of data from the computer to the microSD card.  
Doing so may cause the microSD card to fail.  
Note:  
DO NOT turn off or restart your computer, or put it into  
standby mode, while using a mass storage device. Doing so  
will result in loss or damage of data.  
If you connect a mass storage device to a peripheral device,  
your device may not work properly.  
Section 2I: Using the microSD Card  
133  
Placing Music Files on the microSD to Play on Your Phone  
Use the microSD adapter or an optional USB connection to  
transfer compatible music files from your computer to your  
phone's microSD card. MP3 or M4A (ACC) music files are  
compatible with your phone.  
The Sprint Music Manager application makes managing all  
your music and transferring it from your computer to your  
microSD card easy. Go to www.sprint.com/downloads,  
download and install the free software, and follow the  
onscreen tutorial. For more information, please see the  
Experience Sprint Power Vision guide.  
Tip:  
Not all MP3 or M4A (ACC) files that you might place on your  
microSD card using the microSD adapter can be played on  
your phone. The file’s Digital Rights Management settings  
may prohibit them from being played.  
Note:  
To create a folder on your microSD card in which to place music  
files:  
With a formatted microSD card in your phone, access  
the Sprint Music Store. A folder called “Music” is created  
on your microSD card. You only need to do this once to  
create this folder.  
After the “Music” folder has been created, use the microSD  
card adapter to transfer music files from your computer to  
the “Music” folder on your microSD card.  
To play the music files you placed in the “Music” folder on the  
microSD card:  
Access the Sprint Music Store. If the music files are  
compatible with your phone, you can play them like  
music files you have purchased and downloaded from  
the Sprint Music Store.  
134  
Section 2I: Using the microSD Card  
For more information on using the Sprint Music Store, refer to  
the Experience Sprint Power Vision guide that came with your  
phone.  
Working With the microSD Card  
Formatting the microSD Card  
Your phone automatically formats your microSD card.  
However, if you cannot save files on your microSD, you may  
need to format the card yourself.  
To format your microSD card:  
1. Insert the microSD card. See “Inserting the microSD  
Card” on page 129.  
2. Press  
> Tools > File Manager > External Memory.  
S
3. Press Options (right softkey) > Format. (A warning will be  
displayed.).  
4. If you are sure you wish to remove all the files from your  
microSD card, press Yes (left softkey).  
The formatting procedure erases all the data on the microSD  
card, after which the files CANNOT be retrieved. To prevent  
the loss of important data, check the contents before you  
format the card.  
Note:  
Section 2I: Using the microSD Card  
135  
   
Section 2J  
Using the Built-in Camera  
In This Section  
Taking Pictures  
Storing Pictures  
Shooting Videos  
Sending Pictures and Videos  
Using Sprint Picture Mail  
Your phone’s built-in camera and camcorder give you the ability  
to take full-color digital pictures and videos. You can use your  
phone to share your pictures and videos with others. It’s fun  
and easy to do.  
This section explains the features and options of your  
phone’s built-in camera and camcorder.  
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Section 2J: Using the Built-in Camera  
       
Taking Pictures  
Taking pictures with your phone’s built-in camera is as simple  
as choosing a subject, pointing the lens, and pressing a  
button.  
Your camera features five different resolution (1200 x 1600,  
960 x 1280, 480 x 640, 240 x 320, or 120 x 160), and three  
picture quality settings (Economy, Normal, or Fine) that let you  
balance the sharpness of the picture and the size of the file.  
You can use the zoom to get up to 4X closer to your subjects.  
After you take a picture, you can store it both in your phone  
and on your microSD card. You can also use the fun editing  
tools, and share your pictures with friends using one of the  
many options.  
To take a picture:  
1. Press S > Pictures > Camera.  
With the flip open and phone in standby mode, you can  
access the camera by pressing the Camera Key on the  
right side of the phone. (See the illustration on page 11.)  
Shortcut:  
With the flip closed and phone in standby mode, you can  
access the camera by pressing and holding the Camera  
Key on the right side of the phone or by pressing and  
holding the camera Touch-Sensitive Button on the  
external display.  
2. Using the display screen as a viewfinder, aim the  
camera lens at your subject.  
Press Capture (left softkey), press the Smart Key (on  
the left side of your phone), press the Camera Key  
(on the right side of your phone), or press S.  
(The picture will automatically be saved in the  
In Camera folder.)  
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137  
   
To take another picture, press B.  
To take a picture of yourself, activate the camera and  
then close the flip to view yourself in the external display.  
Then press the Camera Key on the right side of the phone  
to capture the picture.  
Tip:  
After Picture Options  
After you take picture, press Options (right softkey) to do any  
of the following:  
Send to Contacts to transmit the picture to recipients in  
your Contacts.  
Print to send the picture to a printing service, using Sprint  
Picture Mail.  
Post To Service to send the picture to a variety of services,  
using Sprint Picture Mail.  
Upload to save the picture you just took to the Sprint  
Picture Mail Web site (www.sprint.com/picturemail).  
Depending on your settings, you may be prompted to  
accept a data connection.  
If this is the first time you have accessed your Sprint Picture  
Mail account, you will be prompted to create a password.  
Note:  
See the Experience Sprint Power Vision guide that came with  
your phone for information about Picture Mail.  
Review/Send Media to display your In Phone album. See  
“My Albums” on page 141 for more details and options.  
Assign to use the picture as a screensaver, an identifier for  
calls with or without ID, and as a Picture ID for Contacts  
entries.  
Add Text Caption to enter and attach a brief text note to  
the picture.  
Delete to delete the picture you just took.  
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Section 2J: Using the Built-in Camera  
Take New Picture to take another picture.  
Properties to view technical information about the picture  
you just took.  
Camera Options  
Your camera has many features that help you take  
professional-looking pictures quickly and easily. When the  
phone is in camera mode, press Options (right softkey) and  
then choose one of these features:  
Icons Display to show or hide your camera’s indicators  
from the viewfinder.  
Self Timer to activate the camera’s timer. (See page 140.)  
Image Control to control the resolution, quality,  
brightness, and white balance:  
Resolution to determine a picture’s sharpness.  
Image Quality to set the quality of the file: Economy,  
Normal, or Fine.  
Brightness to set the amount of light in a picture.  
White Balance to adjust your camera to these  
lighting environments: Auto, Sunny, Cloudy,  
Tungsten, Fluorescent, or Manual. Choose Auto have  
your phone adjust white balance as needed. Choose  
Manual to set a custom level of white balance.  
Fun Tools apply color effects or frames to your pictures or  
set your camera to take multiple shots:  
Color Effect to apply different color effects to the  
picture: Normal, Sepia, Black and White, or Negative.  
(The default setting is Normal.)  
Apply Fun Frame to decorate your picture with a  
digital frame. Your phone offers you an array of  
choices.  
Multiple Shots to set your phone’s camera to take  
two or four shots in succession.  
Section 2J: Using the Built-in Camera  
139  
 
Settings > Shutter Sound to set the sound your camera  
makes when you take a picture. Your phone offers you an  
array of choices.  
View All to view the pictures stored in My Albums (see  
page 141).  
Camcorder Mode to switch to Camcorder mode (see  
page 146).  
Setting the Self Timer  
To begin the Self Timer:  
1. From camera mode, press Options (right softkey)  
> Self Timer.  
2. Highlight the time delay you want to use (2, 5, 10, or 15  
Seconds) and press  
S
. (The viewfinder displays the  
Self Timer countdown.)  
3. Press or press Capture (left softkey) to begin the timer,  
S
and get ready for the picture.  
While the Self Timer is active, all keys are disabled except the  
Camera Key and Capture (right softkey).  
Note:  
Using the Zoom  
This feature allows you to get closer to or farther away from  
an object when you take its picture. You can adjust the zoom  
from 1X to 4X.  
To use the zoom:  
1. From camera mode, press the navigation key right or  
left to adjust the zoom. (A slider is displayed.)  
2. Press Capture (left softkey) or press  
. (The picture will  
S
automatically be saved in the In Phone folder.)  
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Storing Pictures  
You can store your pictures in your phone’s memory, your  
microSD card, and your Sprint Online Album. Your Sprint  
Online Album is your designated storage space on the Sprint  
Picture Mail Web site.  
My Albums  
After a picture is taken, it is automatically saved in the  
In Phone folder of My Albums. From the In Phone folder, you  
can view your pictures, save them to your Sprint Online  
Album, delete them, and access additional options.  
To view the pictures stored is the In Phone folder:  
1. Press  
> Pictures > My Albums > In Phone.  
S
2. Use your navigation keys to scroll through the pictures.  
My Albums Options  
When you are viewing My Albums, you can customize both  
the picture and the actual viewing experience.  
Press Expand (left softkey) to switch the display from  
thumbnails to one expanded picture that fits your screen.  
Use your left and right navigation keys to scroll through the  
pictures. Pressing Thumbnails (left softkey) switches the  
display from one expanded picture back to thumbnails.  
For more options, press Options (right softkey), select one of  
the following functions, and then follow the prompts.  
Not all options will be available for all pictures or from all  
menus.  
Note:  
Section 2J: Using the Built-in Camera  
141  
     
Send to transmit the picture to recipients in your Contacts  
or to send the picture to a variety of services, using Sprint  
Picture Mail.  
To Contacts to transmit the picture to recipients in  
your Contacts.  
To Services to send the picture to a variety of  
services, using Sprint Picture Mail.  
Print to send the picture to a printing service, using Sprint  
Picture Mail.  
Manage to delete, upload, copy, move, select, unselect,  
and rename pictures.  
Delete to erase the selected picture.  
Deleting pictures will free up memory space in your phone to  
enable you to take more pictures. Once deleted, pictures  
cannot be uploaded to your online Sprint Picture Mail  
account.  
Note:  
Upload to upload files from My Album to the Sprint  
Picture Mail Web site (www.sprint.com/picturemail).  
Depending on your settings, you may be prompted  
to accept a data connection.  
Copy To to copy the selected picture to another  
location.  
Move To to move the selected picture to another  
location.  
Select, Select All, Unselect, and Unselect All allow you  
to choose and clear pictures for editing or viewing  
changes.  
Rename to assign a different name to the picture.  
Use your keypad to enter the new name.  
Properties to view technical information about the  
selected picture.  
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Section 2J: Using the Built-in Camera  
Assign to use the picture as a screensaver, an identifier for  
calls with or without ID, and as a Picture ID for Contacts  
entries.  
Slideshow to display the pictures in letterbox and play a  
slide show.  
Play All Video to play all available videos in order.  
Filter By to control which item are shown: Show All,  
Pictures Only, or Videos Only.  
My Albums to return to the main My Albums menu.  
Storing Pictures in Your microSD Card  
Storing pictures in your microSD card frees up memory in  
My Phone and allows you to transfer photo files to other  
SD-compatible devices.  
To save a picture to the microSD card:  
1. Press  
> Pictures > My Albums > In Phone.  
S
2. Highlight a picture you wish to save to the microSD card  
and then press . A checkmark appears on the lower  
S
right corner of the picture.  
3. Press Options (right softkey) > Manage > Move To  
> SD card and then press  
.
S
Section 2J: Using the Built-in Camera  
143  
 
Shooting Videos  
Your phone’s built-in video camera allows you to record and  
view full-color digital videos and send them to your friends  
and family.  
You can shoot videos up to 30 seconds long. The camcorder  
also features an 4X zoom to let you take close-up videos. After  
you shoot the video, you can use your phone’s many storage  
and messaging options as well as the fun editing tools.  
To record a video:  
1. Press  
> Pictures > Camcorder, or access the camera  
S
and then press Options (right softkey) > Camcorder Mode.  
2. If prompted, select a video mode:  
Video Mail to record a short video that can be sent  
using Sprint Picture Mail.  
Long Video to record a longer video (depending on  
space available on your microSD card).  
3. Using the display screen as a viewfinder, aim the  
camcorder lens at your subject.  
4. Press Record (left softkey) or press  
.
S
5. Press Stop (right softkey) to finish recording before the  
30 second maximum. (The video will automatically be  
saved to the user-specified storage location.)  
To shoot another video, press B.  
After Video Options  
After you shoot the video, press Options (right softkey) to  
choose one of the following:  
View All to all the videos and picture you have saved.  
Assign to assign the video to a Contact as a video ringer.  
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Send To Contacts to transmit the video to recipients in your  
Contacts.  
Print to send the video to a printing service, using Sprint  
Picture Mail.  
Post To Service to send the video to a variety of services,  
using Sprint Picture Mail.  
Upload to upload the video you just shot to the Sprint  
Picture Mail Web site (www.sprint.com/picturemail).  
Depending on your settings, you may be prompted to  
accept a data connection.  
If this is the first time you have accessed your Sprint Picture  
Mail account, you will be prompted to create a password.  
Note:  
See the Experience Sprint Power Vision guide that came with  
your phone for information about Picture Mail.  
Review/Send Media to display your In Phone album. See  
“My Albums” on page 141 for more details and options.  
Delete to delete the video you just took.  
Record New Video to record another video.  
Properties to view technical information about the video  
you just took.  
Take Picture to activate the Camera.  
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145  
Camcorder Options  
Your phone’s camcorder has many features that help you  
shoot professional-looking videos quickly and easily.  
Not all options will be available for all videos or from all  
menus.  
Note:  
When the phone is in camcorder mode, press Options  
(right softkey) to access these features. They work as  
described in “Camera Options” on page 139.  
Icons Display to show or hide your camcorder’s indicators  
from the viewfinder.  
Self Timer to begin a timer that delays the start of the  
video shoot.  
Image Control to control the resolution, quality,  
brightness, and white balance:  
Resolution to determine a picture’s sharpness: High,  
Medium, or Low.  
White Balance to adjust your camcorder to these  
lighting environments — Auto, Sunny, Cloudy,  
Tungsten, Fluorescent, or Manual.  
Brightness to change the lighting of a scene.  
View All to view the videos stored in My Albums.  
Camera Mode to activate the camera.  
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Section 2J: Using the Built-in Camera  
 
Storing Your Videos  
You can store your pictures in My Album, your Sprint Online  
Album, and your microSD card. Your Sprint Online Album is  
your designated storage space on the Sprint Picture Mail Web  
site.  
My Album  
After you shoot a video, it is automatically saved in the  
In Phone folder or External Memory folder of My Album. From  
the In Phone folder or External Memory folder, you can play  
your videos, upload them your Sprint Online Album, delete  
videos, and access additional options.  
To view the videos stored in My Album:  
1. Press  
> Pictures > My Albums > In Phone or  
S
External Memory.  
2. Use your navigation keys to scroll through the video  
thumbnails.  
My Video Options  
When you are viewing videos, you can customize both the  
video and the actual viewing experience.  
For details on your options, see “My Albums” on page 141.  
Storing Videos in Your microSD Card  
Storing videos in your microSD card frees up memory in  
My Album and allows you to transfer video files to other  
SD-compatible devices.  
Section 2J: Using the Built-in Camera  
147  
   
To save a video to the microSD card:  
1. Press > Pictures > My Albums > In Phone.  
S
2. Highlight a video you wish to save to the microSD card  
and then press . A checkmark appears on the lower  
S
right corner of the thumbnail.  
3. Press Options (right softkey) > Manager > Move To  
> SD card and then press  
.
S
Playing Video Clips Stored in Your microSD card  
You can also play video clips stored in you microSD card. These can  
be shot by you and stored in your microSD card as well videos  
shared with you by others.  
To play a video clip stored in your microSD card:  
1. Press  
> Pictures > My Albums > Memory Card.  
S
2. Highlight a stored video.  
3. Press Options (right softkey) > Play.  
Sending Pictures and Videos  
After you have taken a picture or shot a video, you can share it  
with family and friends. You can send pictures or videos to up  
to 16 people at a time using their email addresses or their  
phone numbers.  
Each Picture Mail can contain up to 28 pictures or two videos.  
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Sending Pictures and Videos From My Albums  
You can send pictures and videos directly from My Albums.  
To send pictures or videos from My Albums:  
1. Press  
> Pictures > My Albums > In Phone or  
S
Memory Card.  
2. Highlight a picture or video you wish to send and then  
press  
. A checkmark appears on the corner of the  
S
thumbnail.  
3. Press Options (right softkey) > Send > To Contacts and  
press  
.
S
4. Add recipients for the message and press Next (left  
softkey).  
To enter a recipient directly, highlight the Add  
Mobile # field and enter a wireless phone number, or  
highlight the Add Email field and add an email  
address, and press Done (left softkey).  
To add a recipient from Contacts, select Add from  
Contacts, select the desired contact(s), and press  
Done (left softkey).  
To add a recently used recipient, select Add Recent  
Recipients, select the desired contact(s), and press  
Done (left softkey).  
5. Select the desired options to include a text message or a  
voice recording, or to set the message priority.  
6. Confirm your recipients, message, voice recording, and  
picture or video.  
7. Press Send (left softkey) to send your picture mail.  
The first time you send Sprint Picture Mail, you will be  
prompted to establish an account and password.  
Note:  
Section 2J: Using the Built-in Camera  
149  
 
Sending Pictures and Videos From Messaging  
You can also send pictures and videos from your Messaging  
menu, using the Picture Mail application.  
To send pictures and videos from the Messaging menu:  
1. Press  
> Messaging > Send Message > Picture Mail.  
S
2. Add up to 16 recipients for the message and press Next  
(left softkey).  
To enter a recipient directly, highlight the Add  
Mobile # field and enter a wireless phone number, or  
highlight the Add Email field, add an email address,  
and press Done (left softkey).  
To add a recipient from Contacts, select Add from  
Contacts, select the desired contact(s), and press  
Done (left softkey).  
To add a recently used recipient, select Add Recent  
Recipients, select the desired contact(s), and press  
Done (left softkey).  
3. Add pictures or videos to your message.  
To add an existing picture or video, select In Phone,  
Memory Card, or Online Albums, select the desired  
files, and press Next (left softkey).  
To add a new picture or video, select Take New  
Picture or Take New Video, capture the new picture or  
video, and press Accept (left softkey).  
4. If desired, add a subject and a text message.  
5. When you have finished, press Send (left softkey) to  
send the message.  
You can attach the entire album or any media online to send a  
Picture Mail message to any recipients from the phone.  
Note:  
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Section 2J: Using the Built-in Camera  
Using Sprint Picture Mail  
Uploading pictures and videos to your Sprint Picture Mail  
account is a good way to save memory on your phone, and  
share them with others.  
You can use your personal computer to manage your pictures.  
From the Sprint Picture Mail Web site, you can share pictures  
and videos, create and edit albums, add captions, and  
organize files. You can even send your pictures to be printed  
at participating retail locations.  
Sprint Picture Mail offers tools to improve and customize your  
pictures. You'll be able to lighten, darken, crop, add antique  
effects, add comic bubbles and cartoon effects, and use other  
features to transform your pictures.  
Registering Your Sprint Picture Mail Account  
The first time you attempt to upload or share pictures or use the  
Picture Mail Web site, you will be prompted to register your Sprint  
Picture Mail account and establish a password through your  
phone. This password will also allow you to sign on to the Picture  
Mail Web site at www.sprint.com/picturemail, where you can access  
and manage your uploaded pictures.  
To register your Sprint Picture Mail account:  
1. Press  
> Pictures > My Albums > Online Albums >  
S
View Albums. (You will be prompted to register your Picture  
Mail Account.)  
If you Sprint Service Plan does not include Sprint Picture Mail,  
you will first be prompted to subscribe to the service for an  
additional monthly charge.  
Note:  
2. Press Continue (left softkey).  
Section 2J: Using the Built-in Camera  
151  
 
3. From the Set Password screen, use your keypad to enter a  
four-digit to 32-digit password and press  
. (You will  
S
be prompted to confirm your password.)  
Write down your Sprint Picture Mail password and keep it in a  
secure place.  
Tip:  
4. Please wait while the system creates your account.  
Visiting the Sprint Picture Mail Web Site  
After you receive confirmation that your account has been  
registered, you can access the Sprint Picture Mail Web site and  
begin uploading and sharing pictures.  
To visit the Sprint Picture Mail Web site:  
1. Open your computer’s browser and go to  
www.sprint.com/picturemail.  
2. Enter your phone number and Sprint Picture Mail  
password to register.  
Uploading Pictures and Videos  
You can upload pictures and videos directly to your Sprint  
Picture Mail account from your phone.  
To upload pictures or videos directly from your phone:  
1. Press  
> Pictures > My Albums > In Phone or  
S
Memory Card.  
2. Select the pictures or videos you want to upload and  
press Options (right softkey) > Manage > Upload.  
3. After your phone connects to the Picture Mail site,  
select an album for your uploaded pictures or videos  
and press Upload (left softkey).  
4. To view an album, highlight it and press  
.
S
152  
Section 2J: Using the Built-in Camera  
Viewing Pictures and Videos  
After you upload your pictures and videos to the Sprint  
Picture Mail site, you can manage, edit, and share them.  
To view your online pictures from your phone:  
1. Press  
> Pictures > My Albums > Online Albums.  
S
2. Select an album to display and press  
.
S
Sending Pictures and Videos  
You can send pictures and videos from your Online Albums  
view.  
To send pictures and videos from online albums:  
1. From the online albums display, select a picture or video and  
press Send (left softkey).  
2. To complete and send the message, follow steps 4-7 under  
“Sending Pictures and Videos From My Albums” on  
page 149.  
Working With Pictures Stored Online  
You can manage the pictures you have uploaded to Sprint  
Picture Mail from your phone and online. You can create,  
view, and edit albums, download pictures to your phone, and  
share your albums.  
Managing Pictures  
To manage your pictures from your phone:  
1. Press  
> Pictures > My Albums > Online Albums.  
S
2. Select an album to display and press  
.
S
3. Select a picture and press Options (right softkey) to  
display your options.  
4. To select an option, highlight it and press  
.
S
Section 2J: Using the Built-in Camera  
153  
Copy/Move to copy and move pictures to a selected  
album.  
Create Album to create a new online album.  
Go to Album List to view your list of albums.  
Delete or Delete All to delete the selected picture or  
all pictures from the current album.  
Unselect, Select All, or Unselect All to change your  
current selection.  
Downloading Pictures and Videos to Your Phone  
To download pictures and videos from the Sprint Picture Mail  
Web site:  
1. Press  
> Web.  
S
2. Press Options (right softkey) > Go To Web Address.  
3. Use your keypad to enter www.sprint.com/picturemail and  
press Go (left softkey).  
4. Enter your phone number and password.  
5. Select an album and display a picture or video. (To  
display additional pictures or videos, highlight Next, and  
then press  
.)  
S
6. Select Download and press  
. (The selected item will  
S
download and be placed in My Album.)  
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Section 2J: Using the Built-in Camera  
 
Sharing Albums  
To send an album from the Sprint Picture Mail Web site:  
1. From the Picture Mail Web site (see steps 1-4 under  
“Downloading Pictures and Videos to Your Phone”),  
select an album, scroll to Album Options, and press  
.
S
2. Select Share Album: “<name>”.  
3. Enter a recipient from your Address Book, or enter an  
email address or wireless phone number.  
4. If desired, enter a message.  
5. Select Send and press  
to send the album.  
S
For more information on using Sprint Picture Mail, visit  
www.sprint.com/picturemail.  
Note:  
Section 2J: Using the Built-in Camera  
155  
 
Section 2K  
Using Sprint TV  
In This Section  
Your Sprint TV Channel Options  
Playing a Clip With the Phone Open  
Playing a Clip With the Phone Closed  
Sprint TV FAQs  
Sprint TV gives you the ability to listen to audio clips and to view  
video clips right from your phone's display. It's a great way to  
stay up-to-date on news, weather, and sports information  
while also enjoying the latest blockbuster movie trailers or  
music videos — anywhere, anytime on the Sprint National  
Network.  
This section explains the features and options of your phone's  
Sprint TV capability.  
156  
Section 2K: Using Sprint TV  
     
Your Sprint TV Channel Options  
The Sprint TV application offers a wide variety of accessible  
channels. Subscription options include comprehensive basic  
packages as well as a full menu of “a la carte” channels. Visit  
www.sprint.com for more information on channels and pricing.  
Some of the available categories may include:  
Sprint Radio.  
Sprint Power View.  
Primetime TV.  
Music Videos.  
Sprint TV Live.  
Music & Radio.  
Sports.  
Entertainment.  
Cartoons.  
News & Weather.  
Movies & Shorts.  
Mobile Previews.  
Note: Available categories and content are subject to change.  
Section 2K: Using Sprint TV  
157  
   
Playing a Clip With the Phone Open  
1. Press S > Sprint TV.  
Depending on your settings, you may be asked to accept  
a data connection.  
2. Select Sprint TV, More Channels, or Sprint TV En Vivo to  
display channel options.  
3. Use your navigation key and press S to select a  
channel from the Sprint TV listings or to select an  
available category.  
The first time you access a channel, you will be prompted to  
purchase access (unless the channel doesn't have a monthly  
fee). Select Subscribe to purchase access, or select Preview  
to view a preview of the selected channel.  
Note:  
4. If applicable, select a clip and press S to view the  
program. The clip will automatically load and begin  
playing.  
While you are playing a clip, you can press the navigation key  
up and down to surf to a different channel. A small pop-up  
screen will be displayed that tells you which channel you are  
watching as well as other channels that you have access to.  
Use the navigation key to scroll through the channels. Once  
you find a channel that you want to watch or listen to, scroll  
to it and press S (or simply wait approximately three  
seconds), and the channel will begin loading.  
Tip:  
158  
Section 2K: Using Sprint TV  
 
Playing a Clip With the Phone Closed  
The Touch-Sensitive Buttons on your phone’s external display  
let you access and play Sprint TV clips and other  
programming.  
1. Press and hold  
. Your phone will vibrate and then  
launch Sprint TV.  
2. Use the onscreen buttons to scroll to and select a  
channel or clip.  
3. Press Select to begin playing a clip.  
4. Use the onscreen buttons to control playback. As  
different options become available, different buttons  
may appear.  
Section 2K: Using Sprint TV  
159  
 
Sprint TV FAQs  
1. Will I know if I'm receiving an incoming call while I'm  
viewing or listening to a media clip?  
No. All incoming calls will roll into voicemail while you  
are playing a clip. If the caller leaves a voicemail, the  
voicemail icon will be displayed on the screen.  
2. How long are the clips? Will I know the estimated time it  
will take to play the clip prior to accessing it?  
Once you have selected a channel, you will see a listing  
of the available clips, with each clip's length displayed  
after the clip's title. In general, a clip's duration will  
depend on the story or content being provided, and can  
be fairly short or as long as a few minutes.  
3. Can I access a multimedia clip wherever I am, as long as I  
have my phone?  
As long as you are on the Sprint National Network, you will  
have access to the audio and video clips.  
Sprint TV Service does not work while roaming off of the  
Sprint National Network or where service is unavailable.  
Note:  
4. Are the videos that I'm viewing “live” videos?  
It depends on the content provider. Some of the  
channels available through Sprint TV stream live  
content. Others provide media on demand with video  
and audio clips that are refreshed throughout the day,  
but that are not “live.”  
5. After purchasing access to an Available Channel for a  
monthly fee, do I receive any confirmation? That is, how do I  
know it has been purchased?  
The next time you access the channel, you bypass the  
Preview/Purchase page and go directly to the available  
content.  
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Section 2K: Using Sprint TV  
   
6. If I don't subscribe to a Sprint Power Vision Plan, will I still be  
able to view the Sprint TV clips?  
Yes. For service access charges, please consult your  
Sprint Service Plan or visit www.sprint.com.  
7. What does it mean when the video pauses and I see the  
word “loading” at the bottom of the screen?  
This happens when the phone is loading the data  
necessary to play the clip. It typically occurs when there  
is heavy traffic on the network.  
8. How can I cancel service if I decide I don't want it?  
To cancel your Sprint TV service, visit www.sprint.com and  
sign on to My Sprint Wireless with your account number  
and password. From this page, you have the ability to  
cancel the service or any channels to which you  
subscribe.  
9. If I put on my stereo headset and insert them into the  
phone’s headset jack, can I close the phone while I am  
playing an audio (or video) clip without interrupting the  
clip?  
Yes. When you insert your stereo headset into the  
phone’s headset jack, the phone automatically goes into  
“headset mode,” allowing you to close the phone and  
continue playing the clip. (Likewise, if your phone is in  
“headset mode,” a phone call will not disconnect when  
you close the phone.)  
Section 2K: Using Sprint TV  
161  
10. Can I surf to a different channel while I am playing a clip?  
Yes. While you are playing a clip, you can use the up and  
down navigation keys to surf to a different channel. A  
small pop-up screen will be displayed that tells you  
which channel you are watching as well as other  
channels that you have access to. Use the navigation  
key to scroll through the different channels. Once you  
find a channel that you want to watch, scroll to it and  
press S (or simply wait approximately three seconds),  
and the channel will begin loading.  
162  
Section 2K: Using Sprint TV  
 
Section 2L  
Using Bluetooth  
In This Section  
Turning Bluetooth On and Off  
Setting Up Your Bluetooth  
Transferring Files Between Your Phone and Your PC  
Your phone features built-in Bluetooth technology, allowing you  
to share information more easily than ever before. Bluetooth is a  
short-range communications technology that allows you to  
connect wirelessly to a number of Bluetooth devices, such as  
headsets and hands-free car kits, and Bluetooth-enabled  
handhelds, PCs, printers, and wireless phones. The Bluetooth  
communication range is usually up to approximately 10  
meters (30 feet).  
This section details how to set up and make the most of your  
phone’s Bluetooth capabilities.  
Section 2L: Using Bluetooth  
163  
       
Turning Bluetooth On and Off  
By default, your device’s Bluetooth functionality is  
turned off. Turning Bluetooth on allows your phone to  
connect to other Bluetooth-capable devices.  
To turn Bluetooth on or off:  
1. Press  
> Tools > Bluetooth.  
S
2. Press Options (right softkey).  
3. Highlight Settings and press  
.
S
4. Highlight the Bluetooth Power field and press  
.
S
5. Use your navigation key to select On or Off, as desired  
and then press  
.
S
6. Press Save (left softkey) to save your settings.  
To extend battery life, set Bluetooth power to Off when not in  
use.  
Note:  
Bluetooth Status Indicators  
When Bluetooth is powered on, the Bluetooth indicator on  
the front of the phone flashes.  
The following icons show your Bluetooth connection status  
at a glance:  
— Bluetooth is connected.  
— (steady) Bluetooth is active.  
— (flashing) phone is in discovery mode.  
164  
Section 2L: Using Bluetooth  
 
Setting Up Your Bluetooth  
You need to connect your phone to your Bluetooth headset  
before you can begin using it. To do this, you need to:  
Enter the name your phone uses for Bluetooth  
communication.  
Set your phone to be discovered by other Bluetooth  
devices.  
View your phone’s Bluetooth address.  
Your Phone’s Bluetooth Name  
Your phone’s Bluetooth name will be seen by other  
in-range Bluetooth devices, depending on your Visibility  
settings. Your phone comes with a default Bluetooth name.  
You can change this to make it easy for others to find you.  
To change the default Bluetooth name:  
1. Press  
> Tools > Bluetooth.  
S
2. Press Options (right softkey).  
3. Highlight Settings and press  
.
S
4. Highlight the Device Name field and then press  
.
S
5. Use your keypad to enter a new name and then  
press  
.
S
6. Press Save (left softkey).  
Section 2L: Using Bluetooth  
165  
 
Find Me  
By enabling Find Me, you make your phone visible (or  
discoverable) to other Bluetooth equipped devices.  
To enable Find Me and make your phone visible to other Bluetooth  
devices:  
1. Press  
> Tools > Bluetooth.  
S
2. Highlight Find Me and press  
.
S
Your phone makes itself visible to other Bluetooth devices for  
three minutes.  
Paired Devices  
Bluetooth pairing establishes trusted connections between  
your phone and another Bluetooth device. When devices are  
paired, a passkey is shared between devices, allowing for fast,  
secure connections. This bypasses the discovery and  
authentication process.  
Before trying to connect to another Bluetooth device, make  
sure your phone’s Bluetooth power is On; the Bluetooth  
device is must be ready to pair (see the device’s user’s guide  
for instructions).  
To pair your phone with another Bluetooth device:  
1. Press  
> Tools > Bluetooth.  
S
2. Highlight Add New and press  
. (Your phone will  
S
display a list of discovered in-range Bluetooth devices. If  
your phone is already connected to a device, your phone  
lists that device and identifies it.)  
3. Select the device you wish to pair with and press  
.
S
166  
Section 2L: Using Bluetooth  
 
Due to different specifications and features of other  
Bluetooth-compatible devices, display and operations may be  
different, and functions such as transfer or exchange may not  
be possible with all Bluetooth-compatible devices.  
Note:  
After a connection is established with a device, no other  
device can connect to your phone until the currently  
connected device is disconnected.  
When the connection is made, a Bluetooth message with the  
name of the connected device appears on the home screen.  
For specific information about an accessory, refer to the  
instructions that came with it.  
Tip  
Waiting for Pairing  
If you are going to be using a Dial-Up Network (DUN) profile  
to pair with a PC or PDA, you will need to allow the other  
device to initiate pairing with your phone.  
To allow your phone to be paired with another Bluetooth device:  
Press  
> Tools > Bluetooth > Find Me and press  
.
S
S
Your Phone’s Bluetooth Address  
Your phone Bluetooth address is a unique address that allows  
other Bluetooth devices to pair with it.  
To view your phone’s Bluetooth address:  
1. Press  
> Settings > Others > Connection > Bluetooth  
S
Settings.  
2. Press Options (right softkey) > Properties to view  
information about your Bluetooth feature, including the  
Bluetooth Address.  
Section 2L: Using Bluetooth  
167  
Transferring Files Between Your Phone and  
Your PC  
You can transfer files such as music, pictures, and video  
between your phone and Bluetooth-enabled PC or similar  
device. You do this using the File Transfer Profile (FTP) in your  
phone and the Bluetooth FTP client software found in most  
Bluetooth-enabled PCs. No external FTP client is necessary.  
Before transferring files, your phone must be paired with a  
PC. (For information on pairing, see “Paired Devices” on  
page 166.) After pairing, you can browse and transfer folders  
and files between your PC and your phone’s internal memory  
or the microSD card inserted in your phone.  
The types of files you can transfer in this way are stored in the  
following locations:  
In the phone’s memory:  
For music, the audio folder.  
For pictures, the incamera folder.  
For video, the incamcorder folder.  
On the microSD card:  
For music, the Music folder or Media folder.  
For pictures, the DCIM folder.  
For video, the DCIM folder.  
168  
Section 2L: Using Bluetooth  
 
Bluetooth Profiles  
All of the Bluetooth settings you configure are stored in your  
phone’s Bluetooth user profile. Different profiles can be used  
for specific Bluetooth functions.  
File Transfer Profile (FTP) — This profile functions as a  
wireless data cable allowing the browsing and transfer of  
files using the Bluetooth client software available on  
most Bluetooth-enables PCs. Files such as music, pictures,  
and videos can be transferred between the PC and the  
phone’s internal memory or the microSD card inserted in  
the phone  
Headset Profile — This profile functions as a wireless ear  
jack. When an incoming call is received, the ringer can be  
heard through the headset instead of through the  
handset. The call can then be received by pushing a  
button. While using the handset, you can use the headset  
instead of the phone by pushing a button on the headset,  
the same as inserting a jack into the phone. Increase or  
decrease the volume by using the volume key on the side  
of the handset.  
Hands-Free Profile — This profile functions as a wireless  
car kit. Incoming calls ring to the hands-free headset or  
device. Calls can be received by pressing a button on the  
headset or device. For dialing, four functions are  
supported: recent call dial, voice dial, speed dial, and  
number dial. Increase or decrease the volume by using the  
volume key on the side of the handset.  
Dial-Up Network Profile (DUN) — This profile functions as a  
wireless data cable, connecting a PC or PDA to a network  
through your handset.  
Section 2L: Using Bluetooth  
169  
 
Object Push Profile (OPP) — This profile functions as a  
mechanism to allow for the transfer of contact  
information. Contacts and your business card can be  
transferred to other Bluetooth devices using this profile.  
In addition, this profile allows the phone to accept and  
receive contact and business card information from other  
Bluetooth devices.  
Advanced Audio Distribution Profile (A2DP) — This profile  
functions as a wireless stereo connection to stereo  
Bluetooth headsets.  
Audio/Video Remote Control Profile (AVRCP) — This profile  
functions as a wireless remote control. In combination  
with A2DP, an AVRCP enabled stereo headset can be used  
to play, pause, stop, fast forward, or rewind music.  
Skipping to the next or previous track is also supported.  
170  
Section 2L: Using Bluetooth  
 
Section 3  
Sprint Service Features  
   
Section 3A  
Sprint Service Features: The Basics  
In This Section  
Using Voicemail  
Using SMS Text Messaging  
Using SMS Voice Messaging  
Using Caller ID  
Responding to Call Waiting  
Making a Three-Way Call  
Using Call Forwarding  
Updating Phone Software  
Now that you’ve mastered your phone’s fundamentals, it’s  
time to explore the calling features that enhance your  
Sprint Service. This section outlines your basic Sprint Service  
features.  
172  
Section 3A: Sprint Service Features: The Basics  
   
Using Voicemail  
Setting Up Your Voicemail  
All unanswered calls to your phone are automatically  
transferred to your voicemail, even if your phone is in use or  
turned off. Therefore, you will want to set up your Sprint  
Voicemail and personal greeting as soon as your phone is  
activated. If you need to set up your voicemail, see “Setting  
Up Your Voicemail” on page 5.  
Voicemail Notification  
There are several ways your phone alerts you to a new  
message:  
By displaying a message on the screen.  
By sounding the assigned ringer type.  
By displaying  
at the top of your screen.  
When you are roaming off the network, you may not receive  
notification of new voicemail messages. It is recommended  
that you periodically check your voicemail by dialing 1 +  
area code + your phone number. When your voicemail  
answers, press * and enter your passcode. You will be  
charged roaming rates when accessing voicemail while  
roaming off the Sprint National Network.  
Note:  
Your phone accepts messages even when it is turned off.  
However, you are only notified of new messages when your  
phone is turned on and you are in a Sprint service area.  
Section 3A: Sprint Service Features: The Basics  
173  
     
Sending an Incoming Call to Voicemail  
To send an incoming call directly to voicemail:  
Press Ignore (right softkey).  
Retrieving Your Voicemail Messages  
You can review your messages directly from your wireless  
phone or from any other touch-tone phone. To dial from your  
wireless phone, you can either speed dial your voicemail or  
use the menu keys.  
Using One-Touch Message Access  
To retrieve your voicemail messages:  
Press and hold 1. (Your phone will dial your voicemail  
box.)  
Press S > Messaging > Voicemail > Call Voicemail.  
You are charged for airtime minutes when you are accessing  
your voicemail from your phone.  
Note:  
Using Another Phone to Access Messages  
To review your messages from another phone:  
1. Dial your phone number.  
2. When your voicemail answers, press *.  
3. Enter your passcode.  
When you call into voicemail, you first hear the header  
information (date, time, and sender information) for the  
message. To skip directly to the message, press 4during the  
header.  
Tip:  
174  
Section 3A: Sprint Service Features: The Basics  
 
Voicemail Options  
Your phone offers several options for organizing and  
accessing your voicemail.  
Using Expert Mode  
Using the Expert Mode setting for your personal voicemail  
box helps you navigate through the voicemail system more  
quickly by shortening the voice prompts you hear at each  
level.  
To turn Expert Mode on or off:  
1. Press and hold 1 to access your voicemail. (If your  
voicemail box contains any new or saved messages,  
press * to access the main voicemail menu.)  
2. Press 3 to change your Personal Options, following the  
system prompts.  
3. Press 3 for Expert Mode. Follow the prompts to turn  
Expert Mode on or off.  
Setting Up Group Lists  
You can create up to 20 separate group lists, each with up to  
20 customers.  
To create a Group List:  
1. Press and hold 1 to access your voicemail. (If your  
voicemail box contains any new or saved messages,  
press * to access the main voicemail menu.)  
2. Press 3 to change your Personal Options, following the  
system prompts.  
3. Press 1 for Settings.  
4. Press 5 for Group Distribution Lists.  
5. Follow the voice prompts to create, edit, rename, or  
delete group lists.  
Section 3A: Sprint Service Features: The Basics  
175  
 
Sprint Callback  
You can return a call after listening to a message without  
disconnecting from voicemail.  
To return a call directly from voicemail:  
Press 8 after listening to a message.  
Voicemail-to-Voicemail Message  
You can record and send a voicemail message to other  
Sprint Voicemail users.  
To record and send a voicemail message:  
1. From the main voicemail menu, press 2 to send a  
message.  
2. Follow the voice prompts to send your voicemail  
message.  
Voicemail-to-Voicemail Message Reply  
You can record and send a voicemail message in response to a  
voicemail from any other Sprint Voicemail user.  
To respond and send a voicemail message:  
1. After listening to a voicemail message, press 2.  
2. Follow the voice prompts to record and send your reply.  
Voicemail-to-Voicemail Message Forwarding  
You can forward a voicemail message, except those marked  
“Private,” to other Sprint Voicemail users.  
To forward a voicemail message:  
1. After listening to a message, press 6.  
2. Follow the voice prompts to forward the voicemail  
message.  
176  
Section 3A: Sprint Service Features: The Basics  
Voicemail-to-Voicemail Receipt Request  
You can request confirmation that your voicemail message  
has been listened to when you send, forward, or reply to  
other Sprint users.  
To mark your message receipt requested:  
1. After you have recorded a message, press 1 to indicate  
that you are satisfied with the message you recorded.  
2. Press 4 to mark receipt requested.  
3. Press 1 to send your voicemail message.  
Extended Absence Greeting  
When your phone is turned off or you are off the network for  
an extended period, this greeting can be played instead of  
your normal personal greeting.  
To record an extended absence greeting:  
1. From the main voicemail menu, press 3 for Personal  
Options.  
2. Press 2 for greetings.  
3. Press 3 to record an Extended Absence Greeting.  
Clearing the Message Icon  
Your phone may temporarily continue to display the message  
icon after you have checked your messages.  
To clear the icon from the display screen:  
Press S > Messaging > Voicemail > Clear Icon.  
Section 3A: Sprint Service Features: The Basics  
177  
Voicemail Menu Key  
Following the prompts on the voicemail system, you can use  
your keypad to navigate through the voicemail menu. The  
following list outlines your phone’s voicemail menu structure.  
1Listen  
2Send  
3PersonalOptions  
1Settings  
1Skip passcode  
2Autoplay  
3Message Date & Time On/Off  
4Change Passcode  
5Group Distribution List  
6Numeric Paging to a Wireless Phone  
*Return to Personal Options Menu  
2Greetings  
1Main Greeting  
2Recorded Name  
3Extended Absence Greeting  
*Return to Personal Options Menu  
3Expert Mode (On/Off)  
*Return to Personal Options Menu  
8Placea Call  
*Exit  
178  
Section 3A: Sprint Service Features: The Basics  
 
Using SMS Text Messaging  
With SMS Text Messaging, you can send instant text  
messages from your phone to other messaging-ready phones  
— and they can send messages to you.  
In addition, SMS Text Messaging includes a variety of preset  
messages, such as “I’m running late, I’m on my way,” that  
make composing messages fast and easy. You can also  
customize your own preset messages (up to 160 characters)  
from your phone.  
Sending a Text Message  
To compose an SMS Text message:  
1. Press S > Messaging > Send Message > Text Message.  
2. Enter the recipient’s phone number and press S.  
To add another recipient, press Options (right softkey) and  
select New Recipient. You can also press Options (right softkey)  
and select Insert Contact to select a recipient from your  
Contacts.  
Tip:  
3. Scroll to Message, compose your message, and press S.  
To type a message, use your keypad to enter your  
message. Use the right softkey to select a character  
input mode.  
To use a preset message, press Options (right  
softkey), select Insert Preset Msg, highlight your  
desired message, and press S.  
4. To ask the recipient to call you back, select the Callback  
check box and enter the number you can be reached at.  
5. If your message is urgent, select the Urgent check box.  
6. Review your message and press Send (left softkey).  
Section 3A: Sprint Service Features: The Basics  
179  
     
Replying to SMS Text Messages  
After your phone notifies you that it has received a message,  
follow the prompts to open and read it. You can also go to  
your Messaging Inbox by pressing S > Messaging  
> Text Messaging > Inbox.  
To reply to an SMS Text message:  
1. While the message is open, press Reply (left softkey).  
2. Compose your reply or use the preset messages.  
If you want to include the original message in your  
reply, press Yes (left softkey).  
To type a message, use your keypad to enter your  
message. Press Options (right softkey) to select a  
character input mode.  
To use a preset message, press Options (right  
softkey), select Insert Preset Msg, highlight your  
desired message, and press S.  
3. To ask the recipient to call you back, select the Callback  
check box and enter the number you can be reached at.  
4. If you would like a notification that the message was  
received, select the Return Receipt check box.  
5. If your message is urgent, select the Urgent check box.  
6. Review your message and press Send (left softkey).  
Using Preset Messages  
See “Managing Preset Messages” on page 58 for information  
about adding, deleting, and editing preset messages.  
180  
Section 3A: Sprint Service Features: The Basics  
 
Using SMS Voice Messaging  
In addition to sending and receiving SMS Text messages, your  
phone is enabled with SMS Voice Messaging. With SMS Voice  
Messaging, you can quickly and easily send a voicemail  
message to other SMS-enabled phones or to working email  
addresses without making a phone call. Just record a  
message and send it directly to the recipient’s phone  
messaging inbox.  
You can send SMS Voice messages to up 10 recipients  
simultaneously. You can even send an SMS Voice message to  
yourself, making it an easy way to send yourself reminders  
and notes. SMS Voice messages are stored right on your  
phone, there is no need to call your voicemail to retrieve  
them.  
Activating SMS Voice Messaging  
When you first turn on your phone, you will find an SMS Voice  
message in your SMS Voice Inbox. Listen to the message to  
get a quick overview of your SMS Voice features.  
To activate SMS Voice messages, you need to send an initial  
SMS Voice message and follow the system prompts.  
To activate SMS Voice messages:  
1. Press Contacts (right softkey).  
2. Highlight an entry you want to send an SMS Voice  
message.  
3. Press Send MSG (left softkey) > Voice SMS.  
4. Press Record (left softkey), record a message and then  
press Done (left softkey).  
5. Follow the prompts to activate SMS Voice messaging.  
Section 3A: Sprint Service Features: The Basics  
181  
     
Playing an SMS Voice Message  
To play an SMS Voice message from the main menu:  
1. Press S > Messaging > Voice SMS > Inbox.  
2. Select the message you want to play.  
3. Press S to play the message.  
To display the message options, press Options (right softkey).  
When you receive an SMS Voice message in standby mode,  
your phone displays a notification and the option to open it  
right away.  
Note:  
Composing SMS Voice Messages  
To compose an SMS Voice message:  
1. Press S > Messaging > Send Message > Voice SMS.  
2. Use your key pad to enter the email address or phone  
number of the recipient.  
To add another recipient, press Options (right softkey) and  
select New Recipient. You can also press Options (right softkey)  
and select Insert Contact to select a recipient from your  
Contacts.  
Tip:  
3. Press Record (left softkey).  
4. Start recording after the beep. (You can record up to  
two minutes.)  
5. When you finish recording, press Done (left softkey).  
6. Press Send (left softkey) to send the message.  
182  
Section 3A: Sprint Service Features: The Basics  
Replying to SMS Voice Messages  
To reply to an SMS Voice message:  
1. Press S> Messaging > Voice SMS > Inbox.  
2. Select the message you want to reply to, press S, and  
then press Reply (left softkey).  
3. Select Voice SMS.  
4. Press Record (left softkey).  
5. Start recording after the beep. (You can record up to  
two minutes.)  
6. When you finish recording, press Done (left softkey).  
7. Press Send (left softkey) to send the message.  
Section 3A: Sprint Service Features: The Basics  
183  
 
Using Caller ID  
Caller ID allows people to identify a caller before answering  
the phone by displaying the number of the incoming call. If  
you do not want your number displayed when you make a  
call, just follow these easy steps.  
To block your phone number from being displayed for a specific  
outgoing call:  
1. Press *67.  
2. Enter the number you want to call.  
3. Press N.  
To permanently block your number, call Sprint Customer Service  
at 1-888-211-4727.  
Responding to Call Waiting  
When you’re on a call, Call Waiting alerts you to incoming  
phone calls. Your display screen alerts you that another call is  
coming in and shows the caller’s number (if it is available).  
To respond to an incoming call while you’re on a call:  
Press N. (This puts the first caller on hold and answers  
the second call.)  
To switch back to the first caller:  
Press Nagain.  
For those calls where you don’t want to be interrupted, you  
can temporarily disable Call Waiting by pressing *70  
before placing your call. Call Waiting is automatically  
reactivated after you end the call.  
Tip:  
184  
Section 3A: Sprint Service Features: The Basics  
       
Making a Three-Way Call  
With Three-Way Calling, you can talk to two people at the  
same time. When using this feature, the normal airtime rates  
will be charged for each of the two calls.  
To make a Three-Way Call:  
1. Enter a number you wish to call and press N.  
2. Once you have established the connection, press  
Options (right softkey) > 3-Way Call, and press S.  
3. Enter the second number you wish to call and press N.  
4. When you’re connected to the second party, press N  
again to begin your Three-Way Call.  
If one of the people you called hangs up during your call, you  
and the remaining caller stay connected. If you initiated the  
call and are the first to hang up, all other callers are  
disconnected.  
Call Waiting and Three-Way Calling are not available while  
roaming off the Sprint National Network.  
Note:  
Section 3A: Sprint Service Features: The Basics  
185  
     
Using Call Forwarding  
Call Forwarding lets you forward all your incoming calls to  
another phone number — even when your phone is turned  
off. You can continue to make calls from your phone when  
Call Forwarding is activated.  
To activate Call Forwarding:  
1. Press *72.  
2. Enter the area code and phone number to which your  
future calls should be forwarded.  
3. Press N. (You will hear a tone to confirm the activation  
of Call Forwarding.)  
To deactivate Call Forwarding:  
1. Press *720.  
2. Press S. (You will hear a tone to confirm the  
deactivation.)  
You are charged a higher rate for calls you have forwarded.  
Note:  
186  
Section 3A: Sprint Service Features: The Basics  
   
Updating Phone Software  
You can update the software on your phone by downloading  
software updates over the air.  
To update your phone's software:  
1. Press S> Settings > Phone Info > Phone Software. Your  
phone checks for software updates.  
2. If a software update is available press Yes (left softkey)  
to continue the update process. From this point, the  
software update may take up to 10 minutes to  
complete.  
3. Press Next (left softkey) on the following screen to  
continue the update.  
4. If you want to view more information about the  
software update, before the update starts, select More  
Details. Press OK (left softkey) to return to the previous  
screen.  
5. Select Update Phone SW to complete the software  
update.  
After the software update is complete, your phone powers off  
and then powers back on.  
If software updates are available, Sprint may send a request  
to your phone asking you to update your phone's software.  
This request will appear as a message on your phone's  
display. If you see this message, press Yes (left softkey) and  
follow the prompts on your phone's display to complete the  
software upgrade.  
Section 3A: Sprint Service Features: The Basics  
187  
 
Section 3B  
Sprint Music and Your Player  
In This Section  
Using the Sprint Music Store  
Playing Music on Your Phone  
Using Sprint Music Manager  
With the Sprint Music Store and Player, you can download and  
play your favorite music wherever and whenever you want. You  
can even use the Sprint Music Manager on your computer to  
manage all your music and transfer songs to your phone’s  
microSD card.  
This section outlines the Sprint Music Store, your phone’s  
music player, and the Sprint Music Manager program for your  
computer.  
For additional information about using the Sprint Music Store  
and Player, including backing up your purchased music, see  
the Experience Sprint Power Vision guide or visit  
www.sprint.com.  
Tip:  
188  
Section 3B: Sprint Music and Your Player  
       
Using the Sprint Music Store  
The Sprint Music Store enables you to purchase and download  
digital music files to play on your phone or PC.  
Accessing the Sprint Music Store  
You can access the Sprint Music Store right from your phone’s  
main menu. When you enter the store for the first time, you  
will be prompted to set up your user identification and  
password.  
To access the Sprint Music Store:  
1. Press S> Music.  
2. Follow the onscreen instructions to establish your  
User ID and password.  
Your User ID for the Sprint Music Store is your 10-digit  
wireless phone number. The password may be any  
4-digit number. The recommended password is the last four  
digits of your Social Security number.  
Tip:  
3. Use your keypad and navigation key to explore the  
store.  
Section 3B: Sprint Music and Your Player  
189  
   
Purchasing and Downloading Music  
Now that you’re in the store, you can shop for songs to  
purchase and download to your phone’s microSD card.  
To find and download music files from the Sprint Music Store:  
1. From the Sprint Music Store opening page, select an  
option to browse the store:  
Featured Music offers a revolving selection of  
highlighted songs and artists.  
Categories allows you to choose from categories such  
as What’s Hot and New Releases, and to browse  
genres.  
Search gives you the option of searching for specific  
songs or artists. Use your keypad to enter your search  
criteria in the available field.  
2. Select a song and press S. (The song information  
screen will be displayed.)  
3. Select an option and press S:  
Preview to play an audio clip of the selected song.  
Buy Song to purchase the song and download it to  
your phone’s microSD card.  
 When you select Buy Song, the file will  
automatically download to your phone’s microSD  
card. (If there is no microSD card installed or if there is  
not enough free memory space on the card, you will  
see an alert.)  
 Once the song has been downloaded, you will see  
options allowing you to listen to the song, add it  
to a playlist, or continue shopping. You can also  
visit http://musicstore.sprint.com to download your  
purchases to your computer.  
190  
Section 3B: Sprint Music and Your Player  
 
Playing Music on Your Phone  
The Sprint Music Store not only gives you access to great  
music, it also gives you a place to listen to and organize your  
music on your phone.  
Playing Music With the Phone Open  
1. Press S> Music and use your right navigation key to  
select the Player tab.  
You must have a microSD card installed to use this feature.  
Note:  
2. From the Player display, select an option:  
All My Music to browse through all of your  
downloaded music.  
<playlist> to select a customized playlist you’ve  
created to organize your music.  
Create Playlist... to set up a custom playlist of songs  
you like to hear together. Follow the onscreen  
instructions to create a name for the playlist, select  
songs by artist, genre, and title, and create an order  
for the playlist.  
3. Once you’ve displayed a list of songs, you can browse  
through your available titles by Song, Artist, or Genre to  
select a specific song.  
To play a song, select it and press Play.  
To listen to a playlist, select it and press Sto open  
the playlist, then press Sagain to begin playing  
from the selected song. (You can also highlight the  
playlist and use the softkey menu to begin  
listening.)  
Section 3B: Sprint Music and Your Player  
191  
 
Playing Music With the Phone Closed  
The touch-sensitive buttons on your phone’s external display  
let you access and play music from the Sprint Music Store  
Player.  
You must have a microSD card installed to use this feature.  
Note:  
1. Press and hold  
. Your phone will vibrate and then  
launch the Sprint Music Store Player tab.  
2. Press the play icon to begin playing your music. Songs  
will play in the order they appear in your music library.  
3. Use the onscreen buttons to control playback. As  
different options become available, different buttons  
may appear.  
192  
Section 3B: Sprint Music and Your Player  
Using Sprint Music Manager  
The Sprint Music Manager application is a program you can  
download to your computer to help you organize, manage,  
and play all your music. You can also use the Sprint Music  
Manager to copy your compatible music files right from your  
computer to your phone’s microSD card (using the adapter or  
an optional USB connection), including purchases you make  
from the Sprint Digital Lounge.  
Getting Sprint Music Manager  
1. On your computer, go to www.sprint.com/downloads and  
download the Sprint Music Manager application.  
2. Follow the onscreen instructions to install and launch  
the application, including accepting the license  
agreement and rebooting your computer, if necessary.  
Launching Sprint Music Manager  
Double-click the Sprint Music Manager icon on your  
computer’s desktop (or select Start > Programs > Sprint  
Music Manager > Sprint Music Manager). The application  
will launch and display the main menu.  
The first time you use Sprint Music Manager, an  
onscreen Quick Start Guide will offer a tour of the  
application. Follow the instructions to learn more.  
Tip:  
Section 3B: Sprint Music and Your Player  
193  
   
Overview of Sprint Music Manager  
Sprint Music Manager makes it easy to organize music on  
your computer, acquire new music from the Sprint Digital  
Lounge, and transfer music to your phone’s microSD card.  
The Sprint Music Manager application screen is divided into  
three tabs:  
Manage allows you to organize and manage all the music  
on your computer. Click Search to look for compatible  
music files on your computer (including MP3, WMA, MP4,  
and WAV), and then use the window to organize your  
songs and create playlists. The Manage tab also has a  
built-in player to let you play your songs on your  
computer.  
Get lets you use Sprint Music Manager to sign on to the  
Sprint Digital Lounge and purchase new music for your  
phone and your computer.  
Transfer makes it easy to transfer your music from your  
computer to your phone’s microSD card, using an optional  
USB connection. (See “Connecting Your Phone to Your  
Computer” on page ##.)  
194  
Section 3B: Sprint Music and Your Player  
 
Section 3C  
Sprint Voice Command  
In This Section  
Getting Started With Sprint Voice Command  
Creating Your Own Address Book  
Making a Call With Sprint Voice Command  
Getting Information With Sprint Voice Command  
With Sprint Voice Command, reaching your friends, family,  
and coworkers has never been easier — especially when  
you’re on the go. You can even listen to Web-based  
information, such as news, weather, and sports. Your voice  
does it all with Sprint Voice Command.  
This section outlines the Sprint Voice Command service.  
Section 3C: Sprint Voice Command  
195  
       
Getting Started With Sprint Voice  
Command  
With Sprint Voice Command:  
You can store all your contacts’ phone numbers, so you  
can simply say the name of the person you want to call.  
There’s no need to punch in a lot of numbers, memorize  
voicemail passwords, or try to dial while you’re driving.  
You can call anyone in your address book — even if you  
don’t remember their phone number.  
You don’t need to worry about losing your Contacts or  
address book. This advanced service is network-based, so  
if you switch phones or happen to lose your phone, you  
won’t lose your Contacts or address book.  
It’s Easy to Get Started  
There are two easy ways to sign up for Sprint Voice  
Command:  
Sign up when you purchase and activate your phone.  
Just dial *2N from your phone to contact Sprint  
Customer Service and sign up.  
There is a monthly charge for Sprint Voice Command.  
196  
Section 3C: Sprint Voice Command  
 
Creating Your Own Address Book  
You can program up to 500 names into your personal address  
book, with each name having up to five phone numbers.  
That’s 2,500 phone numbers, and with the advanced  
technology of Sprint Voice Command, you can have instant  
access to all of them.  
There are four ways to update your address book:  
On the Web. Go to www.talk.sprintpcs.com, sign on with your  
phone number and password, and access a fully  
functional Web-based address book to create and update  
your Contacts.  
Use an Existing Address Book. Automatically merge address  
books from desktop software applications with  
Sprint SyncSM Services for no additional charge. Simply  
click on the “Click to synchronize” button within your  
Sprint Voice Command personal address book at  
www.talk.sprintpcs.com.  
Use Voice Recordings. Simply dial *Nand say, Add  
name.You will then be asked to say the name and  
number you want to add to your personal address book.  
Your address book can store up to 20 voice recorded  
names at once.  
Call Sprint 411. If you don’t have a computer or Internet  
access handy, you can have Sprint 411 look up phone  
numbers for you and automatically add them to your  
address book. Just dial *Nand say “Call operator” and  
we’ll add two names and all the numbers associated with  
those names to your address book for our standard  
directory assistance charge.  
Section 3C: Sprint Voice Command  
197  
   
Making a Call With Sprint Voice Command  
To make a call with Sprint Voice Command:  
1. Press *Nand you’ll hear the “Ready” prompt.  
2. After the “Ready” prompt, simply say, in a natural voice,  
“Call” and the name of the person or the number youd  
like to call. (For example, you can say, “Call Jane Smith at  
work,” “Call John Baker on the mobile phone,” “Call 555-  
1234,or “Call Bob Miller.)  
3. Your request will be repeated and you will be asked to  
verify. Say “Yes” to call the number or person. (The  
number will automatically be dialed.) Say “No” if you  
wish to cancel.  
Keep in mind that Sprint Voice Command recognizes not only  
your voice, but any voice, so that others can experience the  
same convenience if they use your phone.  
Tip:  
For more helpful hints on Sprint Voice Command, including a  
list of recognized commands and an interactive tutorial, visit  
www.talk.sprintpcs.com.  
198  
Section 3C: Sprint Voice Command  
   
Getting Information With Sprint Voice  
Command  
To access information using Sprint Voice Command:  
1. Press *N.  
2. Say “Call the Web” and choose from a listing of  
information categories like news, weather, and sports.  
— or —  
Simply say “Call news room,” “Call the weather,” “Call  
Sports Central,etc.  
Sprint Voice Command is not available while roaming off the  
Sprint National Network.  
Note:  
Section 3C: Sprint Voice Command  
199  
   
Section 4  
Safety and Warranty  
Information  
200  
   
Important Safety Information  
In This Section  
General Precautions  
Safety and General Information  
FCC Notice To Users  
Hearing Aid Compatibility  
Specific Absorption Rate Data  
Information From the World Health Organization  
Product Registration  
Owner’s Record  
Phone Guide Proprietary Notice  
Export Law Assurances  
Wireless: The New Recyclable  
California Perchlorate Label  
Privacy and Data Security  
Smart Practices While Driving  
This phone guide contains important operational and safety  
information that will help you safely use your phone. Failure to read  
and follow the information provided in this phone guide may  
result in serious bodily injury, death, or property damage.  
Section 4A: Important Safety Information  
201  
   
General Precautions  
There are several simple guidelines to operating your phone  
properly and maintaining safe, satisfactory service.  
Hold the phone with the antenna raised, fully-extended, and  
over your shoulder.  
Try not to hold, bend, or twist the phone’s antenna.  
Do not use the phone if the antenna is damaged.  
Speak directly into the mouthpiece.  
Avoid exposing your phone and accessories to rain or liquid  
spills. If your phone does get wet, immediately turn the  
power off and remove the battery.  
Do not expose your phone to direct sunlight for extended  
periods of time (such as on the dashboard of a car).  
Although your phone is quite sturdy, it is a complex piece of  
equipment and can be broken. Avoid dropping, hitting,  
bending, or sitting on it.  
Any changes or modifications to your phone not expressly  
approved in this document could void your warranty for this  
equipment and void your authority to operate this  
equipment.  
Note: For the best care of your phone, only authorized  
personnel should service your phone and accessories.  
Failure to do so may be dangerous and void your  
warranty.  
202  
Section 4A: Important Safety Information  
 
Safety and General Information  
This section contains important information on the safe and efficient  
operation of your mobile device. Read this information before using  
your mobile device.1  
Exposure to Radio Frequency (RF) Energy  
Your mobile device contains a transmitter and receiver. When it is  
ON, it receives and transmits RF energy. When you communicate  
with your mobile device, the system handling your call controls  
the power level at which your mobile device transmits.  
Your Motorola mobile device is designed to comply with local  
regulatory requirements in your country concerning exposure of  
human beings to RF energy.  
Operational Precautions  
For optimal mobile device performance and to be sure that  
human exposure to RF energy does not exceed the guidelines set  
forth in the relevant standards, always follow these instructions  
and precautions.  
External Antenna Care  
If your mobile device has an external antenna, use only a  
Motorola-supplied or approved replacement antenna. Use of  
unauthorized antennas, modifications, or attachments could  
damage the mobile device and/or may result in your device not  
complying with local regulatory requirements in your country.  
DO NOT hold the external antenna when the mobile device is IN  
USE. Holding the external antenna affects call quality and may  
cause the mobile device to operate at a higher power level than  
needed.  
1. The information provided in this document supersedes the  
general safety information in user’s guides published prior to  
May 1, 2006.  
Section 4A: Important Safety Information  
203  
 
Product Operation  
When placing or receiving a phone call, hold your mobile device  
just like you would a landline phone.  
If you wear the mobile device on your body, always place the  
mobile device in a Motorola-supplied or approved clip, holder,  
holster, case, or body harness. If you do not use a body-worn  
accessory supplied or approved by Motorola, keep the mobile  
device and its antenna at least 2.5 centimeters (1 inch) from your  
body when transmitting.  
When using any data feature of the mobile device, with or  
without an accessory cable, position the mobile device and its  
antenna at least 2.5 centimeters (1 inch) from your body.  
Using accessories not supplied or approved by Motorola may  
cause your mobile device to exceed RF energy exposure  
guidelines. For a list of Motorola-supplied or approved  
accessories, visit our Web site at www.motorola.com.  
RF Energy Interference/Compatibility  
Nearly every electronic device is subject to RF energy interference  
from external sources if inadequately shielded, designed, or  
otherwise configured for RF energy compatibility. In some  
circumstances your mobile device may cause interference with  
other devices.  
Follow Instructions to Avoid Interference Problems  
Turn off your mobile device in any location where posted notices  
instruct you to do so.  
In an aircraft, turn off your mobile device whenever instructed to  
do so by airline staff. If your mobile device offers an airplane  
mode or similar feature, consult airline staff about using it in  
flight.  
Implantable Medical Devices  
If you have an implantable medical device, such as a pacemaker  
or defibrillator, consult your physician before using this mobile  
device.  
204  
Section 4A: Important Safety Information  
 
Persons with implantable medical devices should observe the  
following precautions:  
ALWAYS keep the phone more than 20 centimeters (8 inches)  
from the implantable medical device when the mobile vice is  
turned ON;  
DO NOT carry the phone in a breast pocket;  
Use the ear opposite the implantable medical device to  
minimize the potential for interference;  
Turn OFF the mobile device immediately if you have any  
reason to suspect that interference is taking place.  
Read and follow the directions from the manufacturer of your  
implantable medical device. If you have any questions about  
using your mobile device with your implantable medical device,  
consult your health care provider.  
Hearing Aids  
Some mobile devices may interfere with some hearing aids. In  
the event of such interference, you may want to consult your  
hearing aid manufacturer or physician to discuss alternatives.  
Other Medical Devices and Health Care Facilities  
If you use any other personal medical device, consult your  
physician or the manufacturer of your device to determine if it is  
adequately shielded from RF energy. Turn off your mobile device  
when instructed to do so in hospitals or health care facilities that  
may be using equipment that is sensitive to external RF energy.  
Driving Precautions  
Check the laws and regulations on the use of mobile devices in  
the area where you drive. Always obey them.  
When using your mobile device while driving, please:  
Give full attention to driving and to the road. Using a mobile  
device may be distracting. Discontinue a call if you can’t  
concentrate on driving.  
Use hands-free operation, if available.  
Section 4A: Important Safety Information  
205  
Pull off the road and park before making or answering a call if  
driving conditions so require.  
Do not place a mobile device in the airbag deployment area.  
Responsible driving practices can be found in the “Smart  
Practices While Driving” section of this guide (see page 220) and/  
or at the Motorola Web site: www.motorola.com/callsmart.  
Note: The use of wireless phones while driving may cause  
distraction. Discontinue a call if you can't concentrate on  
driving. Additionally, the use of wireless devices and their  
accessories may be prohibited or restricted in certain  
areas. Always obey the laws and regulations on the use of  
these products.  
Operational Warnings  
Obey all posted signs when using mobile devices in public areas.  
Potentially Explosive Atmospheres  
Areas with potentially explosive atmospheres are often but not  
always posted, and can include fueling areas such as below decks  
on boats, fuel or chemical transfer or storage facilities, or areas  
where the air contains chemicals or particles, such as grain, dust,  
or metal powders.  
When you are in such an area, turn off your mobile device, and do  
not remove, install, or charge batteries. In such areas, sparks can  
occur and cause an explosion or fire.  
Batteries and Chargers  
Caution: Improper treatment or use of batteries may present a  
danger of fire, explosion, leakage, or other hazard. For  
more information, see the “Battery Use and Battery  
Safety” section in this user's guide.  
Your battery, charger, or mobile device may contain symbols,  
defined as follows:  
206  
Section 4A: Important Safety Information  
Symbol  
Definition  
032374o  
Important safety information follows.  
Do not dispose of your battery or mobile device  
in a fire.  
Your battery or mobile device may require  
recycling in accordance with local laws. Contact  
your local regulatory authorities for more  
information.  
032375o  
Do not throw your battery or mobile device in  
the trash.  
Your mobile device contains an internal lithium  
ion battery.  
Li Ion BATT  
032378o  
Do not let your battery, charger, or mobile device  
get wet.  
Listening at full volume to music or voice through  
a handset may damage your hearing.  
Choking Hazards  
Your mobile device or its accessories may include detachable  
parts, which may present a choking hazard to small children.  
Keep your mobile device and its accessories away from small  
children.  
Glass Parts  
Some parts of your mobile device may be made of glass. This  
glass could break if the product is dropped on a hard surface or  
receives a substantial impact. If glass breaks, do not touch or  
attempt to remove. Stop using your mobile device until the glass  
is replaced by a qualified service center.  
Section 4A: Important Safety Information  
207  
Seizures/Blackouts  
Some people may be susceptible to epileptic seizures or  
blackouts when exposed to flashing lights, such as when playing  
video games. These may occur even if a person has never had a  
previous seizure or blackout.  
If you have experienced seizures or blackouts, or if you have a  
family history of such occurrences, please consult with your  
physician before playing video games or enabling a flashing-  
lights feature (if available) on your mobile device.  
Discontinue use and consult a physician if any of the following  
symptoms occur: convulsion, eye or muscle twitching, loss of  
awareness, involuntary movements, or disorientation. It is always  
a good idea to hold the screen away from your eyes, leave the  
lights on in the room, take a 15-minute break every hour, and  
stop use if you are very tired.  
Caution About High Volume Usage  
Listening at full volume to music or voice through a  
headset may damage your hearing.  
Repetitive Motion  
When you repetitively perform actions such as pressing keys or  
entering finger-written characters, you may experience  
occasional discomfort in your hands, arms, shoulders, neck, or  
other parts of your body. If you continue to have discomfort  
during or after such use, stop use and see a physician.  
208  
Section 4A: Important Safety Information  
FCC Notice To Users  
Motorola has not approved any changes or modifications to this  
device by the user. Any changes or modifications could void the  
user’s authority to operate the equipment. See 47 CFR Sec. 15.21.  
This device complies with part 15 of the FCC Rules. Operation is  
subject to the following two conditions: (1) This device may not  
cause harmful interference, and (2) this device must accept any  
interference received, including interference that may cause  
undesired operation. See 47 CFR Sec. 15.19(3).  
If your mobile device or accessory has a USB connector, or is  
otherwise considered a computer peripheral device whereby it  
can be connected to a computer for purposes of transferring data,  
then it is considered a Class B device and the following statement  
applies:  
This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to part 15 of the FCC  
Rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation. This  
equipment generates, uses and can radiate radio frequency  
energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment  
off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the  
receiver.  
Connect the equipment to an outlet on a circuit different  
from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for  
help.  
Section 4A: Important Safety Information  
209  
   
Hearing Aid Compatibility  
A number of Sprint Nextel phones have been tested for hearing  
aid compatibility. When some wireless phones are used with  
certain hearing aids, users may detect a noise which can interfere  
with the effectiveness of the hearing aid.  
Some hearing aids are more “immune” than others to this  
interference noise, and phones can also vary in the amount of  
interference noise they may generate. ANSI standard C63.19 was  
developed to provide a standardized means of measuring both  
mobile phone and hearing aids to determine usability rating  
categories for both.  
Ratings have been developed for mobile phones to assist hearing  
aid users find phones that may be compatible with their hearing  
aid. Not all phones have been rated for compatibility with  
hearing aids. Phones that have been rated have a label with the  
rating(s) located on the box, and at  
www.motorola.com/accessibility.  
These ratings are not guarantees of compatibility. Results will  
vary depending on the user's hearing aid and individual type and  
degree of hearing loss. If a hearing aid is particularly vulnerable  
to interference, even a phone with a higher rating may still cause  
unacceptable noise levels in the hearing aid. Trying out the phone  
with your hearing aid is the best way to evaluate it for your  
personal needs.  
“M” Rating: Phones rated M3 or M4 meet FCC requirements for  
hearing aid compatibility and are likely to generate less  
interference to hearing aids than unrated phones. (M4 is the  
“better” or higher of the two ratings.) On those models with an  
extendable antenna, this rating is determined only with the  
antenna extended.  
210  
Section 4A: Important Safety Information  
   
“T” Rating: Phones rated T3 or T4 meet FCC requirements and are  
likely to be more usable with a hearing aid's telecoil (“T Switch” or  
“Telephone Switch”) than unrated phones. (T4 is the “better” or  
higher of the two ratings.) On those models with a telecoil mode  
setting, this rating is determined only with the phone so set. For  
setting instructions, see “Features for the Hearing Impaired” in  
the section entitled Advanced Calling Features”. Note that not all  
hearing aids have telecoils in them.  
Hearing aids may also be measured for immunity to interference  
from wireless phones and may have ratings similar to wireless  
phones. Ask your hearing health care professional for the rating  
of your hearing aid. Add the rating of your hearing aid and your  
phone to determine the estimated usability:  
Any combined rating equal to or greater than six offers  
excellent use.  
Any combined rating equal to five is considered normal use.  
Any combined rating equal to four is considered usable.  
Thus, if you use an M3 phone with a M3 hearing aid you will have  
a combined rating of six for “excellent use.” This methodology  
applies equally for T ratings.  
Should you experience interference or find the quality of service  
unsatisfactory after purchasing your phone, promptly return it to  
the store within 30 days of purchase. With the Sprint 30-day Risk-  
Free Guarantee, you may return the phone within 30 days of  
purchase for a full refund.  
More information about hearing aid compatibility may be found  
at: www.motorola.com/accessibility, www.fcc.gov, www.fda.gov,  
and www.hearingloss.org/learn/cellphonetech.asp  
Section 4A: Important Safety Information  
211  
Specific Absorption Rate Data  
This model wireless phone meets the government’s requirements for  
exposure to radio waves.  
Your wireless phone is a radio transmitter and receiver. It is  
designed and manufactured not to exceed limits for exposure to  
radio frequency (RF) energy set by the Federal Communications  
Commission (FCC) of the U.S. Government and by the Canadian  
regulatory authorities. These limits are part of comprehensive  
guidelines and establish permitted levels of RF energy for the  
general population. The guidelines are based on standards that  
were developed by independent scientific organizations through  
periodic and thorough evaluation of scientific studies. The  
standards include a substantial safety margin designed to assure  
the safety of all persons, regardless of age or health.  
The exposure standard for wireless mobile phones employs a unit  
of measurement known as the Specific Absorption Rate, or SAR.  
The SAR limit set by the FCC and by the Canadian regulatory  
authorities is 1.6 W/kg.1 Tests for SAR are conducted using  
standard operating positions accepted by the FCC and by Industry  
Canada with the phone transmitting at its highest certified  
power level in all tested frequency bands. Although the SAR is  
determined at the highest certified power level, the actual SAR  
level of the phone while operating can be well below the  
maximum value. This is because the phone is designed to operate  
at multiple power levels so as to use only the power required to  
reach the network. In general, the closer you are to a wireless  
base station, the lower the power output.  
1. In the United States and Canada, the SAR limit for mobile phones  
used by the public is 1.6 watts/kg (W/kg) averaged over one gram  
of tissue. The standard incorporates a substantial margin of  
safety to give additional protection for the public and to account  
for any variations in measurements.  
212  
Section 4A: Important Safety Information  
 
Before a phone model is available for sale to the public in the U.S.  
and Canada, it must be tested and certified to the FCC and  
Industry Canada that it does not exceed the limit established by  
each government for safe exposure. The tests are performed in  
positions and locations (e.g., at the ear and worn on the body)  
reported to the FCC and available for review by Industry Canada.  
The highest SAR value for this model phone when tested for use  
at the ear is 0.71 W/kg, and when worn on the body, as described  
in this user guide, is 1.13 W/kg. (Body-worn measurements differ  
among phone models, depending upon available accessories and  
regulatory requirements).1  
While there may be differences between the SAR levels of various  
phones and at various positions, they all meet the governmental  
requirements for safe exposure. Please note that improvements  
to this product model could cause differences in the SAR value for  
later products; in all cases, products are designed to be within the  
guidelines.  
Additional information on Specific Absorption Rates (SAR) can be  
found on the Cellular Telecommunications & Internet Association  
(CTIA) Web site:  
or the Canadian Wireless Telecommunications Association  
(CWTA) Web site:  
1. The SAR information reported to the FCC includes the FCC-  
accepted Motorola testing protocol, assessment procedure, and  
measurement uncertainty range for this product.  
Section 4A: Important Safety Information  
213  
Information From the World Health  
Organization  
Present scientific information does not indicate the need for any  
special precautions for the use of mobile phones. If you are  
concerned, you may want to limit your own or your children’s RF  
exposure by limiting the length of calls or by using hands-free  
devices to keep mobile phones away from your head and body.  
Source: WHO Fact Sheet 193  
Further information: http://www.who.int./peh-emf  
Product Registration  
Online Product Registration:  
Product registration is an important step toward enjoying your  
new Motorola product. Registering helps us facilitate warranty  
service, and permits us to contact you should your product  
require an update or other service. Registration is for U.S.  
residents only and is not required for warranty coverage.  
Please retain your original dated sales receipt for your records. For  
warranty service of your Motorola Personal Communications  
Product you will need to provide a copy of your dated sales  
receipt to confirm warranty status.  
Thank you for choosing a Motorola product.  
214  
Section 4A: Important Safety Information  
   
Owner’s Record  
The model number, regulatory number and serial number are  
located on a nameplate inside the battery compartment. Record  
the serial number in the space provided below. This will be  
helpful if you need to contact us about your phone in the future.  
Model: MOTORAZR2 V9m by Motorola  
Serial No.:  
Phone Guide Proprietary Notice  
CDMA Technology is licensed by QUALCOMM Incorporated under  
one or more of the following patents:  
4,901,307 5,109,390 5,267,262 5,416,797  
5,506,865 5,544,196 5,657,420 5,101,501  
5,267,261 5,414,796 5,504,773 5,535,239  
5,600,754 5,778,338 5,228,054 5,337,338  
5,710,784 5,056,109 5,568,483 5,659,569  
5,490,165 5,511,073  
Export Law Assurances  
This product is controlled under the export regulations of the  
United States of America and Canada. The Governments of the  
United States of America and Canada may restrict the  
exportation or re-exportation of this product to certain  
destinations. For further information contact the U.S.  
Department of Commerce or the Canadian Department of  
Foreign Affairs and International Trade.  
Section 4A: Important Safety Information  
215  
     
Wireless: The New Recyclable  
Your mobile device can be recycled. Recycling your mobile device  
reduces the amount of waste disposed in landfills and allows  
recycled materials to be incorporated into new products.  
The Cellular Telecommunications Industry Association (CTIA) and  
its members encourage consumers to recycle their mobile devices  
and have taken steps to promote the collection and  
environmentally sound recycling of end-of-life devices.  
As a mobile device user, you have an important role in ensuring  
that this device is recycled properly. When it comes time to give  
this phone up or trade it in for a new one, please remember that  
the phone, the charger, and many of its accessories can be  
recycled. It's easy. To learn more about CTIA's Recycling Program  
for Used Wireless Devices, please visit  
216  
Section 4A: Important Safety Information  
 
California Perchlorate Label  
Some mobile phones use an internal, permanent backup battery  
on the printed circuit board that may contain very small amounts  
of perchlorate. In such cases, California law requires the following  
label:  
“Perchlorate Material - special handling may apply. See  
www.dtsc.ca.gov/hazardouswaste/perchlorate.”  
There is no special handling required by consumers.  
Section 4A: Important Safety Information  
217  
 
Privacy and Data Security  
Motorola understands that privacy and data security are  
important to everyone. Because some features of your mobile  
device may affect your privacy or data security, please follow  
these recommendations to enhance protection of your  
information:  
Monitor access —Keep your mobile device with you and do not  
leave it where others may have unmonitored access. Lock  
your device’s keypad where this feature is available.  
Keep software up to date —If Motorola or a software/  
application vendor releases a patch or software fix for your  
mobile device which updates the device’s security, install it as  
soon as possible.  
Erase before recycling —Delete personal information or data  
from your mobile device prior to disposing of it or turning it in  
for recycling. For step-by-step instructions on how to delete  
all personal information from your device, see the section  
entitled “Erasing Data” and “Resetting Your Phone” in this  
user’s guide.  
Note: For information on backing up your mobile device data  
before erasing it, go to www.motorola.com and then  
navigate to the “downloads” section of the consumer  
Web page for “Motorola Backup” or “Motorola Phone  
Tools.”  
Understanding AGPS — In order to comply with emergency  
caller location requirements of the FCC, certain Motorola  
mobile devices incorporate Assisted Global Positioning  
System (AGPS) technology. AGPS technology also can be used  
in non-emergency applications to track and monitor a user’s  
location—for example, to provide driving directions. Users  
who prefer not to permit such tracking and monitoring  
should avoid using such applications.  
218  
Section 4A: Important Safety Information  
 
If you have further questions regarding how use of your mobile  
device may impact your privacy or data security, please contact  
Motorola at [email protected], or contact Sprint Customer  
Service.  
Section 4A: Important Safety Information  
219  
Smart Practices While Driving  
Drive Safe, Call SmartSM  
Check the laws and regulations on the use of mobile devices and their  
accessories in the areas where you drive. Always obey them. The use  
of these devices may be prohibited or restricted in certain areas.  
Contact www.motorola.com/callsmart for more information.  
Your mobile device lets you communicate by voice and data—  
almost anywhere, anytime, wherever wireless service is available  
and safe conditions allow. When driving a car, driving is your first  
responsibility. If you choose to use your mobile device while  
driving, remember the following tips:  
Get to know your Motorola mobile device and its features such as  
speed dial and redial. If available, these features help you to  
place your call without taking your attention off the road.  
When available, use a handsfree device. If possible, add an  
additional layer of convenience to your mobile device with  
one of the many Motorola Original™ handsfree accessories  
available today.  
Position your mobile device within easy reach. Be able to access  
your mobile device without removing your eyes from the  
road. If you receive an incoming call at an inconvenient time,  
if possible, let your voicemail answer it for you.  
Let the person you are speaking with know you are driving; if  
necessary, suspend the call in heavy traffic or hazardous weather  
conditions. Rain, sleet, snow, ice, and even heavy traffic can be  
hazardous.  
Do not take notes or look up phone numbers while driving.  
Jotting down a “to do” list or going through your address  
book takes attention away from your primary  
responsibility—driving safely.  
Dial sensibly and assess the traffic; if possible, place calls when  
your car is not moving or before pulling into traffic. If you must  
make a call while moving, dial only a few numbers, check the  
road and your mirrors, then continue.  
220  
Section 4A: Important Safety Information  
 
Do not engage in stressful or emotional conversations that may  
be distracting. Make people you are talking with aware you are  
driving and suspend conversations that can divert your  
attention away from the road.  
Use your mobile device to call for help. Dial 911 or other local  
emergency number in the case of fire, traffic accident, or  
medical emergencies.  
Use your mobile device to help others in emergencies. If you see  
an auto accident, crime in progress, or other serious  
emergency where lives are in danger, call 911 or other local  
emergency number, as you would want others to do for you.*  
Call roadside assistance or a special non-emergency wireless  
assistance number when necessary. If you see a broken-down  
vehicle posing no serious hazard, a broken traffic signal, a  
minor traffic accident where no one appears injured, or a  
vehicle you know to be stolen, call roadside assistance or  
other special non-emergency wireless number.*  
* Wherever wireless phone service is available.  
Section 4A: Important Safety Information  
221  
Section 4B  
Motorola’s Warranty  
In This Section  
Motorola Limited Warranty for the United States and Canada  
Service and Repairs  
Your phone has been designed to provide you with reliable, worry-  
free service. If for any reason you have a problem with your  
equipment, please refer to Motorola’s warranty in this section.  
For information regarding the terms and conditions of  
service for your phone, please visit www.sprint.com or call Sprint  
Customer Service at 1-888-211-4727.  
Note: In addition to the warranty provided by Motorola, which  
is detailed on the following pages, Sprint offers a number  
of optional plans to cover your equipment for non-  
warranty claims. Sprint Total Equipment Protection  
provides the combined coverage of the Sprint Equipment  
Replacement Program and the Sprint Equipment Service  
and Repair Program, both of which are available  
separately. Each of these programs may be signed up for  
within 30 days of activating your phone. For more details,  
please visit your nearest Sprint Store or call Sprint at  
1-800-584-3666.  
222  
Section 4B: Motorola’s Warranty  
     
Motorola Limited Warranty for  
the United States and Canada  
What Does this Warranty Cover?  
Subject to the exclusions contained below, Motorola, Inc.  
warrants its telephones, pagers, messaging devices, and  
consumer and professional two-way radios (excluding  
commercial, government or industrial radios) that operate via  
Family Radio Service or General Mobile Radio Service, Motorola-  
branded or certified accessories sold for use with these Products  
(Accessories”) and Motorola software contained on CD-ROMs or  
other tangible media and sold for use with these Products  
(“Software”) to be free from defects in materials and  
workmanship under normal consumer usage for the period(s)  
outlined below. This limited warranty is a consumer's exclusive  
remedy, and applies as follows to new Motorola Products,  
Accessories and Software purchased by consumers in the United  
States or Canada, which are accompanied by this written  
warranty:  
Products and Accessories  
Products Covered  
Length of Coverage  
Products and Accessories as  
defined above, unless  
One (1) year from the date of  
purchase by the first  
otherwise provided for below. consumer purchaser of the  
product unless otherwise  
provided for below.  
Decorative Accessories and  
Cases. Decorative covers,  
bezels, PhoneWrap™ covers  
and cases.  
Limited lifetime warranty for  
the lifetime of ownership by  
the first consumer purchaser  
of the product.  
Section 4B: Motorola’s Warranty  
223  
 
Monaural Headsets. Ear buds  
and boom headsets that  
transmit mono sound  
Limited lifetime warranty for  
the lifetime of ownership by  
the first consumer purchaser  
of the product.  
through a wired connection.  
Consumer and Professional  
Two-Way Radio Accessories.  
Ninety (90) days from the date  
of purchase by the first  
consumer purchaser of the  
product.  
Products and Accessories that  
are Repaired or Replaced.  
The balance of the original  
warranty or for ninety (90) days  
from the date returned to the  
consumer, whichever is  
longer.  
Exclusions  
Normal Wear and Tear. Periodic maintenance, repair and  
replacement of parts due to normal wear and tear are excluded  
from coverage.  
Batteries. Only batteries whose fully charged capacity falls below  
80% of their rated capacity and batteries that leak are covered by  
this limited warranty.  
Abuse & Misuse. Defects or damage that result from: (a) improper  
operation, storage, misuse or abuse, accident or neglect, such as  
physical damage (cracks, scratches, etc.) to the surface of the  
product resulting from misuse; (b) contact with liquid, water,  
rain, extreme humidity or heavy perspiration, sand, dirt or the  
like, extreme heat, or food; (c) use of the Products or Accessories  
for commercial purposes or subjecting the Product or Accessory  
to abnormal usage or conditions; or (d) other acts which are not  
the fault of Motorola, are excluded from coverage.  
Use of Non-Motorola Products and Accessories. Defects or damage  
that result from the use of Non-Motorola branded or certified  
Products, Accessories, Software or other peripheral equipment  
are excluded from coverage.  
224  
Section 4B: Motorola’s Warranty  
Unauthorized Service or Modification. Defects or damages  
resulting from service, testing, adjustment, installation,  
maintenance, alteration, or modification in any way by someone  
other than Motorola, or its authorized service centers, are  
excluded from coverage.  
Altered Products. Products or Accessories with (a) serial numbers  
or date tags that have been removed, altered or obliterated; (b)  
broken seals or that show evidence of tampering; (c) mismatched  
board serial numbers; or (d) nonconforming or non-Motorola  
housings, or parts, are excluded from coverage.  
Communication Services. Defects, damages, or the failure of  
Products, Accessories or Software due to any communication  
service or signal you may subscribe to or use with the Products  
Accessories or Software is excluded from coverage.  
Software  
Products Covered  
Length of Coverage  
Software. Applies only to  
physical defects in the media  
that embodies the copy of the  
software (e.g. CD-ROM, or  
floppy disk).  
Ninety (90) days from the date  
of purchase.  
Exclusions  
Software Embodied in Physical Media. No warranty is made that  
the software will meet your requirements or will work in  
combination with any hardware or software applications  
provided by third parties, that the operation of the software  
products will be uninterrupted or error free, or that all defects in  
the software products will be corrected.  
Software NOT Embodied in Physical Media. Software that is not  
embodied in physical media (e.g. software that is downloaded  
from the internet), is provided “as is” and without warranty.  
Section 4B: Motorola’s Warranty  
225  
Who Is Covered?  
This warranty extends only to the first consumer purchaser, and  
is not transferable.  
What Will Motorola Do?  
Motorola, at its option, will at no charge repair, replace or refund  
the purchase price of any Products, Accessories or Software that  
does not conform to this warranty. We may use functionally  
equivalent reconditioned/refurbished/pre-owned or new  
Products, Accessories or parts. No data, software or applications  
added to your Product, Accessory or Software, including but not  
limited to personal contacts, games and ringer tones, will be  
reinstalled. To avoid losing such data, software and applications  
please create a back up prior to requesting service.  
226  
Section 4B: Motorola’s Warranty  
How to Obtain Warranty Service or Other  
Information  
USA  
Phones  
1-800-520-6403  
Pagers  
1-800-548-9954  
Two-Way Radios and Messaging  
Devices  
1-800-353-2729  
Canada  
TTY  
All Products  
1-800-461-4575  
1-888-390-6456  
For Accessories and Software, please call the telephone number  
designated above for the product with which they are used.  
You will receive instructions on how to ship the Products,  
Accessories or Software, at your expense, to a Motorola  
Authorized Repair Center. To obtain service, you must include: (a)  
a copy of your receipt, bill of sale or other comparable proof of  
purchase; (b) a written description of the problem; (c) the name  
of your service provider, if applicable; (d) the name and location  
of the installation facility (if applicable) and, most importantly;  
(e) your address and telephone number.  
Section 4B: Motorola’s Warranty  
227  
What Other Limitations Are There?  
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION  
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS  
FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE  
DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR,  
REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS  
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE  
CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER  
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL  
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT  
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE  
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE,  
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL  
DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS  
OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR  
APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN  
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE  
PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT  
THESE DAMAGES MAY BE DISCLAIMED BY LAW.  
Some states and jurisdictions do not allow the limitation or  
exclusion of incidental or consequential damages, or limitation on  
the length of an implied warranty, so the above limitations or  
exclusions may not apply to you. This warranty gives you specific  
legal rights, and you may also have other rights that vary from state  
to state or from one jurisdiction to another.  
Laws in the United States and other countries preserve for  
Motorola certain exclusive rights for copyrighted Motorola  
software such as the exclusive rights to reproduce and distribute  
copies of the Motorola software. Motorola software may only be  
copied into, used in, and redistributed with, the Products  
associated with such Motorola software. No other use, including  
without limitation disassembly of such Motorola software or  
exercise of the exclusive rights reserved for Motorola, is  
permitted.  
228  
Section 4B: Motorola’s Warranty  
Service and Repairs  
Go to www.motorola.com/consumer/support, where you can select  
from a number of customer care options. You can also contact the  
Motorola Customer Support Center at 1-800-520-6403 (United  
States), 1-888-390-6456 (TTY/TDD United States for hearing  
impaired), or 1-800-461-4575 (Canada).  
Section 4B: Motorola’s Warranty  
229  
   
Entry Consists Of 88  
filtering 90  
Index  
A
Abbreviated Dialing 40  
Accessories 20  
Charger 20  
Airplane Mode 60  
Alarm Clock 102  
Answering Calls 34  
finding Email addresses 90  
Finding Entries 89  
Finding Names 89  
Memory Status 95  
Picture 92  
Ringer 92  
Speed Dial Numbers 90, 91  
Currency Converter 111  
B
Backlight 51  
Battery 22–29  
Capacity 22  
Charging 28  
Installing 25  
Bluetooth 163–170  
D
Data Roam Guard 81  
Data Services  
Data Profile 74  
Dialing Options 33  
Display Language 64  
Display Screen 16  
C
Calculator 107  
Calendar 99–101  
Call Answer Mode 63  
Call Forwarding 186  
Call Guard 80  
Call History 82–86  
Erasing 86  
E
Entering Text 42–45  
iTap English Text Input 43  
Numbers 45  
Symbols 45  
Making a Call 85  
Prepending a Phone  
Number 86  
F
File Manager 103  
Saving a Phone Number 85  
Call Waiting 184  
Caller ID 184  
H
Hearing Aid Compatibility  
209, 210  
Calling  
I
Abbreviated Dialing 40  
Camera 136–155  
Contacts 87–96  
Adding a Phone Number 91  
Adding an Entry 90  
iTap English Text Input 43  
K
Key Shortcuts 63  
230  
Index  
 
L
S
Location Settings 55  
Lock Code  
Safety  
medical devices 204  
Changing 68  
Locking Your Phone 67  
Security 66–75  
Security Menu 67  
Service  
411 8  
Account Passwords 6  
Activation 4  
Automated Invoicing 7  
Operator Services 8  
Setting Up 2  
M
Making Calls 32  
Menu iv  
Menu Style 52  
Messaging  
Setting Alerts 56  
Music 188–194  
Sprint 411 8  
Voicemail 5  
www.sprint.com 7  
Silence All 50  
SMS Voice Messaging 181–  
183  
Special Numbers 69  
Speed Dialing 41  
Sprint  
N
Notepad 113  
P
Phone  
Limiting Use 70  
Phone (Illus.) 11, 12  
Phone Number  
Displaying 32  
With Pauses 38  
Phone Settings 46–65  
Call Answer Mode 63  
Location Settings 55  
Shortcut 63  
Sound Settings 47–50  
TTY Use 61  
Plus Code Dialing 39  
Customer Service 7  
Sprint 411 8  
Sprint Customer Service 7  
Sprint Music 188–194  
Sprint Music Manager 193  
Sprint Music Store  
Accessing 189  
Downloading Music 190  
Purchasing Music 190  
Sprint Power Picture Mail  
Downloading Pictures 154  
Uploading Pictures 154  
Sprint Power Vision  
Security Features 74  
R
Resetting Your Phone 73  
Ringer Types 47  
Roaming 76–81  
Setting Roam Mode 79  
Index  
231  
Sprint TV 156–162  
Channel Options 157  
FAQs 160  
Sprint Voice Command 195–  
199  
Address Book 197  
Making a Call 198  
Stop Watch 111  
Storing Pictures 141  
T
Taking Pictures 137–140  
Text Greeting 51  
Three-Way Calling 185  
Tip Calculator 108  
TTY Use 61  
Turning Your Phone On and  
Off 21  
U
Unit Converter 112  
Unlocking Your Phone 68  
V
Videos  
Recording 144  
Voice Recognition 117–127  
Voice Services 116–127  
Voicemail  
Menu Key 178  
Options 175  
Retrieving 174  
Setting Up 5, 173  
Volume 49  
W
Warranty 222–229  
World Clock 109  
232  
Index  

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