TM
MOTORAZR
VE20
Quick Start Guide
congratulations!
contents
Congratulations on your new MOTORAZR™ VE20
CDMA wireless phone! It’s an affordable phone with a
sleek, stylish design that’s sure to get you noticed.
your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
settings menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
install the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
charge the battery . . . . . . . . . . . . . . . . . . . . . . . . . . 9
memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
turn it on & off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
make & answer calls . . . . . . . . . . . . . . . . . . . . . . . . 15
getting around . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
home screen shortcuts . . . . . . . . . . . . . . . . . . . . . . 18
personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
wallpaper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
skins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
touch sensitive buttons . . . . . . . . . . . . . . . . . . . . . . 25
using touch sensitive buttons . . . . . . . . . . . . . . . . 25
touch recent calls. . . . . . . . . . . . . . . . . . . . . . . . . . 27
•
Rich Multimedia — Take pictures and video in a
snap with the 2 megapixel camera with 4x digital
zoom. Listen to your favorite music with the
digital music player, and watch your music come
to life with stunning visual effects.
•
Features at Your Fingertips — See all recent
calls, activate the music player, or turn on
Bluetooth® power, using external touch sensitive
keys with vibrational response.
For more information: To learn even more about your
phone and accessories, go to www.motorola.com/support
.
Note: Before using the phone for the first
time, review the Important Safety and Legal
Information guide included in the box.
Periodically review this information so you
remember how to safely use your phone.
1
2
settings menu
let’s go
let’s go
•
settings menu Sounds
•
Call
let’s get you up & running
•
•
•
•
•
•
•
•
•
•
Call Ringtone
•
•
•
•
•
•
•
Answer Options
Auto Retry
Message Ringtone
Voicemail Ringtone
Ring & Vibrate
Alert Reminders
Service Alerts
install the battery
1
TTY Setup
One Touch Dial
Int’l Dialing
DTMF Tones
Hearing Aid
Press the battery cover release
button. While still pressing the
button, slide the cover down
slightly until it pops up, then lift
it off the phone.
Power On/Off
Voice Readout
Keypad Volume
Volume Sidekeys
•
USB
•
•
Mass Storage
Modem/COM
•
•
Display
•
•
Bluetooth
•
•
•
•
•
•
•
•
Banner
Add New Device
Backlight
Brightness
Wallpaper
Skins
Storage Device
•
•
•
Save Options *
Phone Memory
Memory Card *
Dial Fonts
Clock Format
2
With the gold contacts facing
down and toward the lower end
of the battery, insert the battery,
lower end first.
•
Phone Info
Phone
•
•
•
•
•
•
•
•
Airplane Mode
* available only when optional memory
card installed
Shortcuts
Language
Location
Security
Network Selection
Active Line
Text Learning
7
8
let’s go
let’s go
3
Fit the battery cover back onto
the phone and slide it forward
into place.
When you charge the battery, the battery level indicator
at the upper right of the screen shows charging
progress. At least one segment of the indicator must be
visible to ensure full phone functionality while charging.
Charging from your computer:
charge the battery
Note: Optional accessories required. You can charge
the battery by connecting a cable from your phone’s
micro USB port to a high-power USB connector on a
computer (not a low-power one, such as the USB
connector on your keyboard or bus-powered USB hub).
Typically, USB high-power connectors are located directly
on your computer.
New batteries are not fully charged. Before you can use
your phone, install and charge the battery. Some
batteries perform best after several full charge/discharge
cycles.
Using the charger:
1
Insert the charger into your
phone’s micro USB
Both your phone and your computer must be turned on,
and you must have correct software drivers installed on
your computer. Cables and software drivers are available
connector. Plug the other
end of the charger into an
electrical outlet.
TM
in Motorola Original data kits, sold separately.
Note: For battery use and battery safety information, see
your User’s Guide.
2
When you see Charge Complete, unplug the charger.
9
10
let’s go
let’s go
Notes for charging your phone’s battery:
memory card
•
When charging your battery, keep it near room
temperature. Never expose batteries to
temperatures below 0°C (32°F) or above 45°C
(113°F) when charging.
Note: Optional accessory required.
install & remove memory card
Caution: Don’t remove your memory card while your
phone is using it or writing files to it.
•
•
New batteries are not fully charged.
1
Remove the battery door from your phone (see
page 8). If necessary, remove the battery.
New batteries or batteries stored for a long time
may take more time to charge.
2
Slide the memory card
cover back to unlock it,
then lift it to expose the
opening for the memory
card.
•
Motorola batteries and charging systems have
circuitry that protects the battery from damage
from overcharging.
11
12
let’s go
let’s go
3
4
With the gold contacts
down, place the memory
card into the card
opening.
format memory card
Caution: Formatting the memory card erases any data
stored on the card.
Find it:
s
>
u Settings
Select Memory Card and press
Select Format Memory Card and press
>
Storage Device
1
2
s.
Close the memory card
cover, then slide it forward
to lock it into place.
s
.
5
Replace the battery and battery door.
To remove the memory card, slide the cover back to
unlock it, then lift the cover and remove the card.
13
14
basics
basics
basics
here are some basics to get you started
getting around
1
Press the center key
the Main Menu
s
to open
Message
MENU
Contacts
turn it on & off
To turn on your phone, press
.
and hold
O
for a few
seconds or until the display
turns on. If prompted, enter
your four-digit unlock code.
2
3
Press the navigation key
down, right, or left, to highlight a
menu option.
S
up,
To turn off your phone, press and hold
O.
make & answer calls
To make a call, enter a phone
number and press
N.
Press the center key
sto
To answer a call, when your
phone rings and/or vibrates, just
select the highlighted option.
open the flip or press
N.
To hang up, close the flip or press
O
.
15
16
home screen
home screen
home screen
some home screen basics
home screen shortcuts
Your phone shows the home screen when you are not on
a call or using the menu.
From the home screen, you can press the navigation key
up, down, left, or right as shortcuts to your favorite
features. You can change the shortcuts to suit your
needs:
Status
1X
Indicators
Tue 05/06/08 1:56pm
Find it:
s
>
u Settings
>
Phone
>
Shortcuts
Select a direction, then choose the feature you want to
open when you press the navigation key in that direction.
Right Soft
Key Label
Left Soft
Key Label
Messaging Menu
Contacts
You can show or hide icons in the home screen that
indicate the shortcuts for the navigation key.
Find it:
s
>
u Settings
>
Phone
>
Shortcuts
>
Show Shortcuts
Left Soft
Key
Right Soft
Key
Note: You can press
S
to select the features in the
home screen even when the icons are hidden.
Note: Your home screen might look different from the
one shown, depending on your service provider.
Soft key labels in the home screen show the current soft
key functions. Indicators provide important status
information. See your User’s Guide for more information
about status indicators.
17
18
personalize
personalize
personalize
go ahead, add your personal touch...
select ringtones
To assign ringtones for calls
Find it: Sounds
to acknowledge the message about Shuffle
:
ringtones
s
>
u Settings
>
>
Call Ringtone
To set ringtones for incoming calls and for other events
(such as new messages):
1
2
Press
Multiple
s
.
First, set Master Volume to High Med High, Medium, Low Med, Low, or
1 Beep. Then select and assign ringtones.
,
Select Single Tone to assign a single ringtone to
incoming calls. Then scroll to the ringtone you want
set master volume
and press
s
From the home screen, press
the volume keys up or down
to select a Master Volume setting:
Select Shuffle Multiple to select downloaded ringtones to
play randomly for incoming calls. Scroll to each
downloaded ringtone you want and press
you finish selecting ringtones, press Done
s. When
.
High
,
Med High, Medium, Low Med,
Low—Phone rings for incoming
Note: Phonebook entries with assigned Ringer IDs will
not be affected. The Shuffle Multiple option works only
with downloaded ringtones and depletes your
calls and other events, depending on the detail settings.
1 Beep—Phone beeps once to indicate an incoming call.
Vibrate Only—Phone vibrates to indicate an incoming call.
battery’s charge more quickly than Single Tone
.
3
Press
O
to return to the home screen.
Alarm Only—Phone plays an audible alarm to alert you to
events. You can’t change detail settings for events.
All sounds off—Phone does not alert you to incoming calls
and events.
19
20
personalize
personalize
To assign ringtones for incoming text, multimedia, or
buy ringtones
voicemail messages
:
Find it:
s
>
u Settings
>
Sounds
Find it:
s
>
u Settings
Select Message Ringtone or Voicemail Ringtone
Scroll to the ringtone you want and press
>
Sounds
1
Select Call Ringtone, then select Single Tone.
1
2
.
or
s
.
Select Message Ringtone or Voicemail Ringtone
Select Buy Ringtone
.
Note: Your phone plays each ringtone that you
highlight.
2
.
Your phone connects to the Web site with ringtone
collections. Follow the prompts on the screen to
browse ringtone lists and to purchase and download
a ringtone.
3
Press
O
to return to the home screen.
Note: Normal airtime and/or carrier usage charges apply.
21
22
personalize
personalize
wallpaper
skins
Set a photo, picture, or animation as a wallpaper
(background) image in your home screen.
Set the overall look and feel of your phone’s screen.
Find it: Display Skins
Scroll to the name of a skin and press
Press to return to the main screen.
s
>
u Settings
>
>
Find it:
s
>
u Settings
>
Display
>
Wallpaper
1
2
s.
1
Select Main Screen (the screen you see when the flip is
open) or Front Screen (the screen you see with the flip
O
closed) and press
Press to acknowledge the Shuffle Multiple message.
To assign a single picture as a wallpaper, select Single
and press . Then scroll to the desired picture and
press
s.
2
3
s
s
s
.
To select downloaded or captured pictures to be
shown randomly as wallpapers, select Shuffle Multiple
and press
captured picture you want and press
finish selecting pictures, press Done
s. Scroll to each downloaded or
s
. When you
.
4
Press to return to the home screen.
O
23
24
touch sensitive buttons
touch sensitive buttons
touch sensitive buttons
Note: If the external display is not already lit, press the
smart/speakerphone key once to turn it back on, and a
second time to activate the touch sensitive buttons.
just a touch ...
using touch sensitive buttons
With your phone’s flip closed, you can use touch
sensitive buttons to view recent calls, play music, or turn
on Bluetooth® power.
When you press a touch sensitive button or touch
control, you’ll feel a vibration that confirms your
selection.
If the external display times out while you are using
the touch sensitive buttons or touch controls, press the
smart/speakerphone key to turn it back on.
Smart/
Bluetooth
Tip: Lock the touch sensitive buttons when not using
them so you don’t accidentally activate them when the
flip is closed. To l ock the touch sensitive buttons, press
and hold the smart/speakerphone key. Press and hold
the smart/speakerphone key again to unlock them.
Speaker-
Button
11:10am
Mon 05/15/08
phone Key
*
Ó
All Calls
Button
Music
Player
Button
To activate the touch sensitive buttons, press the
smart/speakerphone key
.
25
26
touch sensitive buttons
touch sensitive buttons
touch recent calls
To see a list of all recent
touch music player
To activate the music player or resume music
w
dialed, received, and missed
calls, press the all calls
playback after closing the flip, press the music player
All Calls
button
Ó. Use the music player touch controls that
Í
ñ
ñ
Back
button
All Calls list.
*
. The phone shows the
appear on the screen to control music playback (see
page 35).
312-555-1212 ...
847-555-1212 ...
Note: If the phone doesn’t
respond when you press
, press the smart/
touch Bluetooth® power
To turn Bluetooth power on and off, press the
I
and
J
™
Bluetooth button
X. For more information on Bluetooth
speakerphone key to toggle
through calls.
wireless connections, see your User’s Guide.
Press
I
and
J
to scroll up and down through the list of
calls. Press
™
to call a highlighted number.
To exit the All Calls list and return to the idle external
display, scroll to Í Back and press [OK]
.
27
28
music
music
music
you are uncertain about your right to copy any material,
please contact your legal advisor.
when music is what you need...
Note: You must have an optional microSD memory
card installed in your phone to use the music player.
get music
Play your music wherever and whenever you want on
your phone’s music player.
You’ll need to rip music files from a music CD
:
1
2
3
Insert the music CD in your computer’s CD drive.
Just load your favorite music onto your computer
Then, transfer the music from the computer to your
phone. You’ll need:
.
Launch Windows Media Player 11.
Copy the music CD to the media player library (also
called ripping the CD).
TM
•
•
the Windows XP operating system
If your computer is connected to the Internet, the media
player may retrieve information such as song titles,
album name, artist name, and album artwork. This
information will display in your phone’s music player after
you transfer the music to your phone.
Windows Media Player, version 11 or later
To download Windows Media Player, go to
http://www.microsoft.com/windows and select
“Downloads.”
•
a USB data cable (sold separately)
Note: The unauthorized copying of copyrighted materials
is contrary to the provisions of the Copyright Laws of the
United States and other countries. This device is
intended solely for copying non-copyrighted materials,
materials in which you own the copyright, or materials
which you are authorized or legally permitted to copy. If
29
30
music
music
4
On your computer, click on the “My Computer”
icon. Your phone appears as a “Removable Disk”
icon.
transfer music
Note: Optional accessories required. Before you copy
files to your phone, make sure the files are in a format
that the phone recognizes. Your phone’s music player can
play the following types of audio files: AAC, AAC+, MP3,
WAV, WMA, Real Audio G2/8/10.
5
6
Double-click the “Removable Disk” icon.
In the “Removable Disk” window, create the
“my_music” folder (if one does not already exist).
1
2
Insert a memory card into your phone (see page 12).
Note: The music player checks for songs only in this
folder.
Set your phone to Mass Storage mode by pressing
s
>
u Settings
>
USB
>
Mass Storage.
7
8
Drag and drop the music files you want onto the
“my_music” folder
.
3
Attach a Motorola Original USB cable to
the micro USB port on your phone and
to an available USB port on your
computer. A Motorola Original USB
cable and supporting software may be included with
your phone. These tools are also sold separately.
When you finish, right-click the “Safely Remove
Hardware” icon in the system tray at the bottom of
your computer screen, then select “USB Mass
Storage Device.” Disconnect the USB cable.
31
32
music
music
5
6
Attach a USB cable (sold separately) to the micro
USB port on your phone and to an available USB port
on your computer.
transfer music from a V9m or
Z6m phone
Note: Optional accessories required. You can remove a
microSD memory card from a MOTORAZR™ V9m or a
MOTOROKR™ Z6m mobile phone and install it in your
MOTORAZR™ VE20 phone. Before you can play any
music files that are already stored on the memory card,
you’ll need to move them to a different folder on the
card:
You may see a message that files on the memory
card are not available.
On your computer, click on the “My Computer” icon
to locate the “Removable Disk” icon for your
memory card, then double-click the
“Removable Disk” icon for your memory card.
7
8
Double-click the “music” folder.
1
Remove the memory card from the
MOTORAZR V9m or MOTOROKR Z6m (see the
instructions for the phone).
Copy or move the music files from the “music”
folder to the “my_music” folder.
2
Insert the memory card into your MOTORAZR VE20
phone (see page 12), then turn on the phone.
9
When you finish, right-click the “Safely Remove
Hardware” icon in the system tray at the bottom of
your computer screen, then select “USB Mass
Storage Device.” Disconnect the USB cable.
3
4
Press
s
>
u Settings
>
USB.
Scroll to Mass Storage and press
s
.
You can now select and play the music files with your
phone’s music player (see the following sections).
33
34
music
music
To control music playback:
play music—flip closed
1
Make sure the external control buttons are unlocked
(see page 26).
music buttons
play/resume
play
Press
Press
Á.
2
Press the smart/speakerphone key to activate the
external control buttons.
pause
È.
Note: If the external display is not already lit, press
the smart/speakerphone key once to turn it back on,
and a second time to activate the external control
buttons.
fast forward
Press & hold
z
(for at least two
seconds).
next song
rewind
Press & release
z
.
Press & hold
x
(for at least two
3
Press the play/pause button
Your phone displays the Music Player menu.
To make menu selections, press and
y.
seconds).
previous song Press & release
x.
I
J
to scroll up
and down through menu options, and press OK to select a
highlighted option.
To turn off the music player while the flip is closed
press the smart/speakerphone key. If the music player is
,
playing a song, you will see Music is currently playing. Exit anyway?
Press
I
orJ
to scroll to Yes and press OK.
35
36
music
music
The Music Player menu includes:
play music—flip open
To activate your phone’s music player while the flip is
option
open
:
All Songs
Play a song.
Note: All songs are listed here. Some
songs do not have Artist Album, or Genre
Find it:
s
>
— Music Player
Your phone shows the Music Player menu:
,
information, so that information is not
included.
w
Highlighted
Selection
1
Music Player
Playlists
Artists
Create or play a playlist.
Play music by an artist.
Play music from an album.
1. All Songs
2. Playlists
3. Artists
4. Albums
5. Genres
Albums
Genres
Play music by genre (type of music) such
as rock or jazz.
Press Settings
to open
Settings
Settings menu.
Note: If you can’t find artist, album, or genre information
for a song in Artists Albums, or Genres, the information may
not be available. All songs, with or without this
,
information, are listed in All Songs
.
37
38
music
music
While a song is playing on the music player, your phone’s
screen will look similar to the following:
Use these keys to control music playback:
controls with flip open
Bars indicate
volume level.
w
pause/play
Press
s.
1/2
or
All Songs
Album
Press Options and select Pause to
pause. Press Resume to resume
play.
artwork
shown, if
available.
Song length.
Find My Way Hc
Faith, Blind Fait
fast forward
next song
rewind
Press & hold
Press right
Press & hold
S
right.
00:27
03:13
S
.
Elapsed
When lit,
indicates
Shuffle
Settings
Music
song time.
S
left.
When lit, indicates
Replay turned on.
previous song
Within first two seconds of song,
press left
turned on.
S
.
restart song
After first two seconds of song,
During a song, the music player shows the song title,
artist, album, and artwork, if available.
press
S
left
.
scroll up/down
through list
Press
S
up or down.
Note: If you receive a call during a song, the music
player pauses the song until the call is over.
turn off music
player
Press
O.
39
40
music
music
To crea te a playlist:
Find it: — Music Player
Press Options and select Create Playlist
Enter a name for the playlist and press Done
playlists
s
>
>
Playlists
Personalize your music collection by creating your own
playlists.
1
2
3
.
When you name a playlist:
.
•
•
The name must be fewer than 32 characters.
With the new playlist highlighted on the Playlists
screen, press Options, then select Add a Song.Scroll to a
The name cannot include these characters: / \ : *
? < > | " !
desired song and press
Repeat this step to add more songs.
Press when you finish adding songs.
s.
Note: Your music player includes a special playlist named
ringtones. You can’t rename this playlist. Songs added to
this playlist are not visible in other categories (for
example, Genres) in the music player. The ringtones playlist
initially contains ringtones that are preloaded on your
phone. You can still edit this playlist, just like any other
playlist, to add or remove new ringtones that you
purchase.
4
Ò
To add a song to a playlist:
Find it: — Music Player
Scroll to the playlist and press Options
Scroll to Add a Song and press
Scroll to the song you want to add to the playlist and
press
s
>
>
Playlists
1
2
3
.
s
.
s
.
41
42
music
music
To remove a song from a playlist:
wake up music player
Find it:
s
>
— Music Player
Scroll to the playlist and press
Scroll to the song you want to remove from the
playlist and press
Scroll to Remove from Playlist and press the center
>
Playlists
While the music player is active, your phone may
conserve battery power by turning off the external
display and touch sensor controls (if the flip is closed) or
the inside display and keypad backlights (if the flip is
open).
1
2
s.
s
.
3
To turn displays and lights back on:
key
key
s
s
, then scroll to Yes and press the center
.
flip closed
flip open
Press any touch sensor control.
Press a number key.
To de le te a playlist:
Find it: — Music Player
Scroll to the playlist and press Options
Scroll to Delete Playlist and press , then scroll to Yes
and press
s
>
>
Playlists
1
2
.
s
s
.
43
44
music
music
customize music player
music player tips
Find it:
s
>
— Music Player
•
If you are navigating music player menus while a
song is playing and don’t press a key for more
than five seconds, the player returns to the
current song list screen.
Press Settings, then select one of the following options:
options
•
Note: Optional accessory required. Turn off the
player before connecting the phone to a
computer. If you connect the phone to a
computer while the player is turned on, the
phone automatically turns off the player.
Audio Effects Select Club Full Bass, or Dance. Select None to
,
use the player’s default playback settings.
Visual Effects Select custom visual effects for the music
playback screen: Cylinder
Cheese Rubasse Emerald
,
Fire, Atlantic, Rain,
,
,
.
•
Note: Optional accessory required. If you use a
headset with the phone, music plays through the
headset. Music plays through the phone speaker
when the headset is disconnected.
Repeat
Replay a song (when you select a single
song for play—does not replay a playlist or
album).
Shuffle
Help
Play songs in random order.
See help information for the music player.
Note: This option does not appear while a
song is playing.
When you press Settings while a song is actively playing,
you will see also see Add to Playlist and Background Play
.
45
46
accessories
Certain mobile phone features are dependent on the capabilities and settings of
your service provider’s network. Additionally, certain features may not be activated
by your service provider, and/or the provider's network settings may limit the
feature’s functionality. Always contact your service provider about feature
availability and functionality. All features, functionality, and other product
specifications, as well as the information contained in this user's guide are based
upon the latest available information and are believed to be accurate at the time of
printing. Motorola reserves the right to change or modify any information or
specifications without notice or obligation.
accessories
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark
Office. The Bluetooth trademarks are owned by their proprietor and used by
Motorola, Inc. under license. Microsoft and Windows are registered trademarks of
Microsoft Corporation; and Windows XP is a trademark of Microsoft Corporation. All
other product or service names are the property of their respective owners.
© 2008 Motorola, Inc. All rights reserved.
Caution: Changes or modifications made in the radio phone, not expressly approved
by Motorola, will void the user’s authority to operate the equipment.
Software Copyright Notice
Bluetooth® Wireless
Stereo Headphones S9
Vehicle Power Adapter
The Motorola products described in this manual may include copyrighted Motorola
and third-party software stored in semiconductor memories or other media. Laws in
the United States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted software, such as the
exclusive rights to distribute or reproduce the copyrighted software. Accordingly,
any copyrighted software contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the extent allowed
by law. Furthermore, the purchase of the Motorola products shall not be deemed to
grant either directly or by implication, estoppel, or otherwise, any license under the
copyrights, patents, or patent applications of Motorola or any third-party software
provider, except for the normal, non-exclusive, royalty-free license to use that arises
by operation of law in the sale of a product.
Bluetooth® Wireless
Headset H375
Bluetooth® Wireless
Headset H680
Travel Charger
Bluetooth® Wireless
Headset H12
Manual Number: 68000201472-C
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