User Guide
MOTOROLA XPRT™
www.sprint.com
©2011 Sprint. SPRINT and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
5/11/11
Touch Tips & Navigation . . . . . . . . . . . . . . . . . . . 13
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . 14
Making and Answering Calls . . . . . . . . . . . . . . . 18
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2B. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Table of Contents
Tip: Looking for something? If you don’t see it in the headings
listed here, try the Index on page 95.
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Section 1: Getting Started . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . 2
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
TTY Use With Sprint Service . . . . . . . . . . . . . . . . 25
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2C. History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . 2
Activating Your Phone . . . . . . . . . . . . . . . . . . . . . . . 3
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . 4
Setting Up Messaging & Social Networking
Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Sprint Account Passwords . . . . . . . . . . . . . . . . . . . 4
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Section 2: Your Phone . . . . . . . . . . . . . . . . . . . . 7
Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Frequent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2D. Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Viewing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . 29
Creating Contacts . . . . . . . . . . . . . . . . . . . . . . . . . 30
Transferring Contacts . . . . . . . . . . . . . . . . . . . . . . 30
Calling Or Emailing Contacts . . . . . . . . . . . . . . . 31
Viewing and Using Contacts . . . . . . . . . . . . . . . . 32
Editing Or Deleting Contacts . . . . . . . . . . . . . . . . 32
2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . 8
Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Viewing Notifications . . . . . . . . . . . . . . . . . . . . . . . 10
Turning Your Phone On and Off . . . . . . . . . . . . . 11
Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . 11
Viewing Your Phone Number . . . . . . . . . . . . . . . 12
Linking Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Synchronizing Contacts . . . . . . . . . . . . . . . . . . . 32
Making Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
2E. Calendar & Tools . . . . . . . . . . . . . . . . . . . . 34
Viewing Photos & Videos . . . . . . . . . . . . . . . . . . . 44
Managing Photos and Videos . . . . . . . . . . . . . . . 45
2I. Bluetooth & Wi-Fi . . . . . . . . . . . . . . . . . . . 46
Using Bluetooth® . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Connecting With Wi-Fi . . . . . . . . . . . . . . . . . . . . . 48
Section 3: Sprint Service . . . . . . . . . . . . . . . . . 51
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Alarm Clock and Timer . . . . . . . . . . . . . . . . . . . . 35
Help Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Updating Your Phone . . . . . . . . . . . . . . . . . . . . . 36
2F. Voice Services . . . . . . . . . . . . . . . . . . . . . . 37
3A. Sprint Basics . . . . . . . . . . . . . . . . . . . . . . . 52
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Social Networking . . . . . . . . . . . . . . . . . . . . . . . . . 55
Making a Conference Call . . . . . . . . . . . . . . . . . . 56
Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
3B. Web and Apps . . . . . . . . . . . . . . . . . . . . . 58
Voice Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Voice Commands . . . . . . . . . . . . . . . . . . . . . . . . . 37
2G. microSD Card . . . . . . . . . . . . . . . . . . . . . . . 38
Surfing the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Android Market™ . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Downloading Apps . . . . . . . . . . . . . . . . . . . . . . . . 60
YouTube™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
3C. Entertainment . . . . . . . . . . . . . . . . . . . . . . 62
Your Phone’s microSD Card . . . . . . . . . . . . . . . . 38
microSD Card Settings . . . . . . . . . . . . . . . . . . . . 39
microSD Card Files . . . . . . . . . . . . . . . . . . . . . . . 39
Connecting Your Phone to Your Computer . . . 39
2H. Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Digital Living . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Sprint Entertainment Options . . . . . . . . . . . . . . . . 66
Taking Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Recording Videos . . . . . . . . . . . . . . . . . . . . . . . . . 43
User Guide Proprietary Notice . . . . . . . . . . . . . . 89
4B. Manufacturer’s Warranty . . . . . . . . . . . . . 90
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . 90
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
3D. Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Google Maps™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Latitude™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
TeleNav GPS Navigator . . . . . . . . . . . . . . . . . . . . 70
3E. Sprint WorldwideSM Wireless Service . 71
Getting Started With Sprint Worldwide Service 71
Activating Global Roaming Mode . . . . . . . . . . . . 72
Making and Receiving Worldwide Calls . . . . . . 73
Sprint Voicemail Service . . . . . . . . . . . . . . . . . . . . 74
International Data Roaming . . . . . . . . . . . . . . . . . 75
Understanding Status Messages . . . . . . . . . . . . 76
Contacting Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Section 4: Safety and Warranty Information 81
4A. Important Safety Information . . . . . . . . . 82
General Precautions . . . . . . . . . . . . . . . . . . . . . . . 82
Maintaining Safe Use of and Access to
Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Using Your Phone With a Hearing Aid Device . 84
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . 86
Radio Frequency (RF) Energy . . . . . . . . . . . . . . . 86
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Introduction
This User Guide introduces you to Sprint® service and
all the features of your new MOTOROLA XPRT. It’s
divided into four sections:
ࡗ ࡗ ࡗ ࡗ Section 1: Getting Started
Section 2: Your Phone
Section 3: Sprint Service
Section 4: Safety and Warranty Information
Note: Because of updates in phone software, this printed
guide may not be the most current version for your
phone. Visit www.sprint.com and sign in to access the
most recent version of the user guide.
WARNING: Please refer to the Important Safety Information
section on page 82 to learn about information
that will help you safely use your phone. Failure to
read and follow the Important Safety Information
in this phone guide may result in serious bodily
injury, death, or property damage.
i
Ⅲ
opening in the back of
the phone, making sure
the connectors align.
Gently press down to
1A. Setting Up Service
ࡗ ࡗ ࡗ ࡗ Setting Up Your Phone (page 2)
Activating Your Phone (page 3)
Setting Up Your Voicemail (page 4)
Ⅲ
Position the battery cover
over the battery
compartment and press
down until you hear a click.
Setting Up Messaging & Social Networking Accounts
(page 4)
ࡗ ࡗ Sprint Account Passwords (page 4)
Getting Help (page 5)
2. Charge your battery for at
least three hours.
Setting Up Your Phone
3H
1. Install the battery.
Ⅲ
Remove the battery from its packaging.
3. Press and hold the Power/
Screen Lock button on top
of your phone to turn it on.
Power
Button
2
1A. Setting Up Service
Ⅲ
Ⅲ
If your phone is activated, it will turn on and show
some setup instructions.
activate automatically. To confirm your activation,
make a phone call.
If your phone is not yet activated, see “Activating
Your Phone” on page 3 for more information.
ⅷ
If you received your phone in the mail and you are
activating a new phone for an existing number on your
account, you will need to go online to activate your
new phone.
4. Follow the prompts to add email and other
accounts. Or, touch Skip to go to the home screen
so you can start to make calls. You can add
accounts later.
Ⅲ
From your computer’s Web browser, go to
www.sprint.com/activate and complete the
onscreen instructions to activate your phone.
Ⅲ
Ⅲ
Ⅲ
Ⅲ
Touch the android to begin.
Log on to a Wi-Fi network.
When you have finished, make a phone call to
confirm your activation. If your phone is still not
activated or you do not have access to the Internet,
contact Sprint Customer Service at 1-888-211-4727
for assistance.
Set up or log into your Google account.
Add additional accounts.
Note: Please read the battery use and safety text in the
important legal and safety information packaged with
your phone.
Tip: Do not press the Power/Screen Lock button while the
phone is being activated. Pressing it cancels the
activation process.
Activating Your Phone
Note: If you are having difficulty with activation, contact Sprint
Customer Service by dialing 1-888-211-4727 from any
other phone.
ⅷ
If you purchased your phone at a Sprint Store, it is
probably activated and ready to use.
ⅷ
If you received your phone in the mail and it is for a new
Sprint account or a new line of service, it is designed to
1A. Setting Up Service
3
Setting Up Your Voicemail
Setting Up Messaging & Social
Networking Accounts
Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or
turned off. You should set up your Sprint Voicemail and
personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized
access.
If you skipped the setup steps when you first turned on
your phone, use these steps to add accounts:
1. Touch
>
My Accounts
>
Add account.
2. To sign into your account, use the user name or
email and password that you set up on that
1. Touch to open the dial screen, and then touch
1
and hold
.
account (the same as on your computer)
.
Note: You can add corporate sync (Microsoft® Exchange®),
email, or social networking accounts (such as
Facebook, Twitter, and more) to your phone. If you don’t
have accounts, you can visit their websites to set them
up.
2. Follow the system prompts to:
Ⅲ
Ⅲ
Ⅲ
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password
Sprint strongly recommends that you create a
Tip: For faster downloads and data connection speeds in Wi-
Fi covered areas, see “Connecting With Wi-Fi” on
password when setting up your voicemail to protect
against unauthorized access. Without a password,
anyone who has access to your phone is able to
access your voicemail messages.
page 48
.
Sprint Account Passwords
For more information about using your voicemail, see
“Voicemail” on page 52.
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
4
1A. Setting Up Service
account, and your data services account. To ensure
that no one else has access to your information, you
will need to create passwords to protect your privacy.
For more information, or to change your passwords,
sign on to www.sprint.com or call Sprint Customer
Service at 1-888-211-4727
.
Account Username and Password
Getting Help
If you are the account owner, you will create an account
username and password when you sign on to
www.sprint.com. (Click Sign in and then click Sign up
now! to get started.) If you are not the account owner (if
someone else receives the bill for your Sprint service),
Managing Your Account
Online: www.sprint.com
you can get a sub-account password at www.sprint.com
.
ⅷ
Access your account information.
ⅷ
Check your minutes used (depending on your Sprint
service plan).
Voicemail Password
You’ll create your voicemail password when you set up
your voicemail. See “Setting Up Your Voicemail” on
page 4 for more information on your voicemail
password.
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
View and pay your bill.
Enroll in Sprint online billing and automatic payment.
Purchase accessories.
Shop for the latest Sprint phones.
View available Sprint service plans and options.
Data Services Password
With your Sprint phone, you may elect to set up an
optional data services password to control access and
authorize Premium Service purchases.
Learn more about data services and other products
like Sprint Picture Mail, games, ringers, screen
savers, and more.
1A. Setting Up Service
5
From Your Sprint Phone
Sprint Operator Services
GHI
4
*
ⅷ
Touch
to check minute usage and
Sprint Operator Services provides assistance when you
place collect calls or when you place calls billed to a
local telephone calling card or third party.
account balance.
DEF
3
*
ⅷ
ⅷ
Touch
to make a payment.
ABC
2
*
Touch
to access a summary of your
+
0
ᮣ
Touch
.
Sprint service plan or get answers to other questions.
For more information or to see the latest in products
and services, visit us online at www.sprint.com
From Any Other Phone
.
ⅷ
Sprint Customer Service: 1-888-211-4727
.
ⅷ
Business Customer Service: 1-800-927-2199
.
Sprint 411
Sprint 411 gives you access to a variety of services and
information, including residential, business, and
government listings; movie listings or showtimes;
driving directions, restaurant reservations, and major
local event information. You can get up to three pieces
of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you
will be billed for airtime.
GHI
1
1
4
ᮣ
Touch
.
6
1A. Setting Up Service
2A. Phone Basics
Power/
Screen Lock
3.5mm
Headset
Jack
Button
Press=Sleep/Wake up.
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Your Phone (page 8)
Hold=Turn on/off.
Viewing Notifications (page 10)
Turning Your Phone On and Off (page 11)
Battery and Charger (page 11)
Viewing Your Phone Number (page 12)
Touch Tips & Navigation (page 13)
Phone Setup Options (page 14)
Making and Answering Calls (page 18)
Entering Text (page 20)
Message Light
On=Charged.
Flashing=New
notification.
11:35
See all your apps.
Touch the Launcher icon.
Programmable
Button
1
of
6
Volume
Buttons
Touchscreen
Browser
Text Messa
Market
Voicemail
Back
Key
Home Key
Menu Key
Search
Key
Tip: Phone Software Upgrades – Updates to your phone’s
software may become available from time to time. Sprint
will automatically upload critical updates to your phone.
You can also use the menu to check for and download
Micro USB
Connector
Charge or
International
calling, press
ALT + C.
connect to PC.
updates. Touch
System updates to search for and download available
> Settings > About phone >
Microphone
updates.
8
2A. Phone Basics
Key Functions
For some features, when you
turn your phone, the screen
adjusts for you.
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Power/Screen Lock Button: turn the phone on or off
or put the display to sleep.
http://www.motorola.com
Message Light: see when you have a new message
or see your phone’s charging status at a glance.
Volume Buttons: adjust the ringer volume or adjust
the voice volume during a call.
http://www.motorola.com
See all your apps.
Touch the Launcher icon.
1
of
6
Home Key: return to the home screen. Press and hold
the home key to see your most recently used apps.
Menu Key: open additional options for whatever
screen you are viewing.
Browser
Text Messa
Market
Voicemail
Micro USB Connector/Accessory Jack: connect the
phone charger or an optional USB cable (included).
CAUTION! Inserting an accessory into the incorrect
connector may damage the phone.
Delete
Enter
Voice
Shift
Alternate
ⅷ
Microphone: allow other callers to hear you clearly
Space
Symbols
when you are speaking to them.
Note: From the home screen, press the voice key to start a
voice search. If you’re composing a message, press the
voice key to begin dictation.
ⅷ
ⅷ
Search Key: open a Google™ search screen so you
can search the web.
Back Key: return to the previous screen.
2A. Phone Basics
9
ⅷ
Touchscreen: display all the information needed to
operate your phone, such as the call status, the
Contacts list, the date and time, and the signal and
battery strength.
Viewing Notifications
Your phone’s display provides information about your
phone’s status and options. This list identifies some of
the symbols you’ll see:
ⅷ
ⅷ
Programmable Button: open your favorite feature with
just one press.
Bluetooth® active
network (full signal)
3.5mm Headset Jack: plug in either a stereo headset
(included) or an optional headset for convenient,
hands-free conversations. CAUTION! Inserting an
accessory into the incorrect jack may damage the
phone.
GPS active
Wi-Fi active
downloading
vibrate
network (roaming)
3G data service
airplane mode
sync active
silent
alarm set
mute call
battery (charging)
battery (full charge)
speakerphone active
10
2A. Phone Basics
Your screen remains blank while your phone is off
(unless the battery is charging).
Turning Your Phone On and Off
Turning Your Phone On
Battery and Charger
ᮣ
Press and hold the Power/Screen Lock button on
the top of the phone.
WARNING: Use only Sprint-approved or Motorola batteries
and chargers with your phone. The failure to use
a Sprint-approved or Motorola battery and
Once your phone is on, it may display “Searching for
Service.” When your phone finds a signal, it enters
standby mode – the phone’s idle state. At this point,
you are ready to begin making and receiving calls.
charger may increase the risk that your phone
will overheat, catch fire, or explode, resulting in
serious bodily injury, death, or property damage.
If your phone is unable to find a signal after 15 minutes
of searching, a Power Save feature is automatically
activated. When a signal is found, your phone
automatically returns to standby mode.
Sprint-approved or Motorola batteries and accessories
can be found at Sprint Stores or through Motorola; or
call 1-866-866-7509 to order. They’re also available at
www.sprint.com
.
Tip: The Power Save feature conserves your battery power
Battery Capacity
when you are in an area where there is no signal.
Your phone is equipped with a Lithium Ion (Li-Ion)
battery. It allows you to recharge your battery before it is
fully drained.
Turning Your Phone Off
ᮣ
Press and hold Power/Screen Lock button to open
the phone options menu. Touch Power off to turn
the phone off.
Your phone warns you with a audible alert when the
battery reaches 15% and 5% of its capacity. When
there are approximately two minutes of talk time left, the
phone plays another alert and then turns off.
2A. Phone Basics
11
Always use a Sprint-approved or Motorola desktop
charger, travel charger, or vehicle power adapter to
charge your battery.
Note: Long backlight settings, searching for service, vibrate
mode, browser use, and other variables may reduce
the battery’s talk and standby times.
ᮣ
Plug the flat end of the charger into the phone’s
charger jack and the other end into an electrical
outlet.
Tip: Watch your phone’s battery level indicator and charge the
battery before it runs out of power.
Installing the Battery
With the Sprint-approved Li-Ion battery, you can
recharge the battery before it becomes completely run
down.
ᮣ
See “Setting Up Your Phone” on page 2.
Removing the Battery
Viewing Your Phone Number
1. Make sure the power is off so that you don’t lose
any stored numbers or messages.
ᮣ
Touch
> Settings > About phone > Status. (Your
2. Remove the back cover by pulling up from the
notch at the bottom, and then remove the battery
from the phone.
phone number and other information about your
phone and account appear.)
WARNING: Do not handle a damaged or leaking Li-Ion
battery as you can be burned.
Charging the Battery
Keeping track of your battery’s charge is important. If
your battery level becomes too low, your phone
automatically turns off, and you will lose any
information you were just working on.
12
2A. Phone Basics
Drag
Touch Tips & Navigation
Here are some tips for navigating around your phone.
Touch
3:00 PM
To scroll through a list or
move slowly, drag across
the touchscreen. Try it: In
the home screen, touch
, and then drag your
Contacts: A-Z
Contacts: All contacts
Arthur Baudo
Barry myth
To choose an icon or option,
touch it.
Contacts list up or down.
ChMedina
Channing
Jim s
Browser
Text Mess
et
Voicemail
Kat Bleser
Touch & hold
To open special options,
touch and hold an icon or
other item. Try it: In the
home screen, touch , and
then touch and hold a
contact to open options.
Contacts: A-Z
Contacts: All contacts
Tip: When you drag or flick a list, a scroll bar appears on the
Arthur Baudo
right. Drag the scroll bar to move the list to a letter A - Z.
Arthur Bando
View contact
Flick
Call contact
To scroll through a list or move quickly, flick across the
touchscreen (drag quickly and release).
Send text message
Send email
Tip: When you flick a long list, touch the screen to stop it from
scrolling.
2A. Phone Basics
13
Zoom
Phone Setup Options
Get a closer look at
maps or web pages.
To zoom in, double-
touch the screen. To
zoom out, double-
touch the screen
again.
Pull fingers
apart to zoom
out.
Home Screen
The home screen gives you all your latest information
in one place. It’s what you see when you turn on the
phone or touch
E
Ontario St
Ontario St
Grand Red
M
E
Grand Ave
Home from a menu.
Notifications
Wacker Dr
E
Wacker Pl
E
S
WaterSt
Flick this bar down
to see details.
State/Lake
11:35
You can also zoom
in or out by
pinching your
M
W
Lake St
M
W
Lake St
R
Lake
Randolph/
Wabash
M
E
Randolph St
M
Washington-Blue
Battery Status
fingers together or
moving them apart on the screen.
See all your apps.
Touch the Launcher icon.
Widget
Touch to open.
Touch & hold to
move, delete, or
more.
1
of
6
Phone Covers
Your touchscreen might stay
dark during calls if the sensor
just above it is covered. Don’t
use covers or screen protectors (even clear ones) that
cover this sensor.
Flick left or right to
see more screens.
Browser
Text Messa
Market
Voicemail
Screen protectors can also interfere with touchscreen
performance.
Open the app menu.
14
2A. Phone Basics
clock, music player, or a calendar that shows
upcoming appointments. To open a widget, touch it.
Note: Your home screen might look a little different.
The home screen extends beyond what you see on the
screen to give you more room for adding shortcuts,
widgets, and more. Flick the home screen left and right
to see more panels or to add widgets or shortcuts.
Creating Widgets
1. Find an empty spot on your home screen where
you want to add a widget. You can flick left or right
to open other panels on your home screen.
Shortcuts
2. Touch and hold the empty spot until you see the
Add to Home screen menu.
To add shortcuts to the home screen, touch
open the app menu, and then touch and hold the
shortcut you want. Or, touch Add Shortcuts.
to
3. Touch Motorola widgets or Android widgets
.
>
>
4. Touch the type of widget. If necessary, enter the
widget settings.
You can also add shortcuts directly to the home
screen: touch and hold an empty spot on the home
screen, touch Shortcuts, and select a shortcut.
Tip: You can change a widget’s size. Just touch and hold the
widget. When the widget’s outline turns white, drag one of
the corners to make it the size you want.
Tip: You can launch your frequently used applications directly
from the keyboard. For example, set Search+B to launch
browser, or Search+D for the dialer.
Note: If you install apps from Android Market™ that have
widgets, touch and hold the home screen, and then
select a widget to add to the home screen.
Widgets
A widget is small app on the home screen that displays
information, such as weather, news, and social
networking updates. You can add a widget, such as a
2A. Phone Basics
15
Setting Up Widgets
You can customize some widgets. Touch a widget to
open it, and then touch
.
You may already have several useful widgets on your
home screen:
ⅷ
Messages: Change the widget name or choose how
long it shows new messages. To add email
accounts, see “Setting Up Messaging” on page 54.
Music: Set this widget to an artist, album, song,
playlist, or just touch
>
Party shuffle. There’s more
about “Music” on page 62.
ⅷ
News: Change the widget name, choose how long it
shows new stories, or choose a news source. To
16
2A. Phone Basics
Search
Tip: You can also use Quick Launch to set shortcuts for most
of the keyboard keys. To access these shortcuts, touch
ᮣ
Touch
Search to start a Google search.
and hold
and press the key while holding
.
To make assigning Quick Launch keys easier, you can
put a shortcut on the home screen. Touch and hold an
empty spot on the home screen and select Shortcuts
Touch here to enter text.
>
Settings
>
Quick Launch.
Touch
voice.
to search by
Touch here for
more search options.
Note: You can also use the Voice search key on the keypad.
Programmable Side Key
Set the key on the side of your phone to open the
feature you use most.
1. To set the programmable side key, touch
Settings Applications Quick Launch
>
>
>
.
2. Touch the item assigned to Side key (usually the
first item on the list), and then touch an application.
2A. Phone Basics
17
In-Call Options
Making and Answering Calls
3:00
00:12
Active Call
Making Calls
CallTimer
Kristine Kelley
ᮣ
From the home screen, touch
.
Mobile (555) 555-7931
Chicago, IL
Recent
3:00
Calls List
Dialer
Recent
Contacts
Favorites
Type to search
Backspace
Delete digits.
Going to pottery tonight. Looking
forward to it, it’s been forever...
ABC
DEF
1
2
3
6
Dialpad
Touch to enter
numbers during a call.
CallVoicemail
Touch and hold
for voicemail.
JKL
TUV
+
GHI
MNO
4
5
Add call
End call
Mute
Dialpad
Speaker
PQRS
WXYZ
7
8
0
9
Bluetooth
Call
Speakerphone
Touch to turn the
speakerphone on or
off.
Enter a phone
number & then
touch here.
*
#
Mute
Touch to mute or
unmute the call.
Voice Commands
Add NumberTo Contacts
18
2A. Phone Basics
During a call:
If the incoming call is from one of your Contacts, the
person’s name is displayed. You may also see the
caller’s phone number, if available.
ⅷ
To use a Bluetooth® device, touch Bluetooth. (First,
turn on your phone and pair it. See “Connecting New
Devices” on page 47.)
Ending a Call
ⅷ
ⅷ
To mute a call, touch Mute
.
End call
ᮣ
To end a call, touch
.
To use the speakerphone, touch Speaker
.
Tip: To ignore a call, touch Ignore
.
Note: Using a mobile device or accessory while driving may
cause distraction and may be illegal. Always obey the
laws and drive safely.
Note: Screen protectors can interfere with touchscreen
performance. Aftermarket screen protectors must have
an opening for the proximity sensor to operate properly.
You may experience abnormal function if an after-
market-protector or protective film covers proximity
sensor area at the top of the phone.
Your phone includes a proximity sensor. When you
hold the phone to your ear, the display goes dark to
prevent accidental touches. When you move your
phone away from your ear, the display lights up again.
Tip: You can touch
To reopen it, touch
progress.
or
to leave the active call display.
Return to call in
Recent Calls
>
>
ᮣ
To see recent or missed calls, touch
>
Recent
Ⅲ
To call a number, touch
To send a text message, touch and hold an entry.,
and then select Send text message
To clear the list, touch Clear list
.
Answering Calls
Ⅲ
.
ᮣ
To answer a call while the display is active, touch
Answer
. When the display is not active, answer by
Ⅲ
>
.
dragging
to the right.
2A. Phone Basics
19
your approximate location. Depending on several
variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to
determine and report your approximate location.
Calling Emergency Numbers
Note: Your service provider programs one or more
emergency phone numbers (such as 911 or 112) that
you can call under any circumstances, even when your
phone is locked. Emergency numbers vary by country.
Your pre-programmed emergency number(s) may not
work in all locations, and sometimes an emergency call
cannot be placed due to network, environmental, or
interference issues.
Important: Always report your location to the 911 operator
when placing an emergency call. Some
designated emergency call takers, known as
Public Safety Answering Points (PSAPs) may not
be equipped to receive GPS location information
from your phone.
1. Touch . (If your phone is locked, touch
Emergency Call.)
Cool Down
In very limited circumstances, such as where your
phone has been exposed to extreme heat, “Cool
Down” message screens will appear. To avoid possible
damage to your battery and phone, you should follow
these instructions until the phone is within its
recommended temperature range. When your phone is
in “Cool Down” mode, only emergency calls can be
made.
2. Enter the emergency number.
3. Touch
to call the emergency number.
Note: Your mobile device can use GPS and AGPS signals to
help emergency services find you.
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning
System (GPS) chip necessary for utilizing E911
emergency location services where available.
Entering Text
When you place an emergency 911 call, the GPS
feature of your phone seeks information to calculate
You can type using the phone’s QWERTY or
touchscreen keyboard.
20
2A. Phone Basics
Multi-Touch Keypad
QWERTY Keyboard
.
Use the touchscreen keypad to enter letters one at a
time.
Dinner at Bistro V
Clear
Shift
Symbols
Alternate
q
w
e
r
t
y
u
i
o
p
Voice Key
Keys
a
s
z
d
x
f
g
v
h
b
j
k
l
x
c
n
m
Delete
,
,
.
:-)
?123
Tip: When you type, your phone suggests words for you. You
Emoticons
can turn this on or off or explore other options by
Space
touching
>
Settings
>
Language & keyboard.
Letters/Numbers
Touch to open a keypad for
symbols or numbers.
Note: When you’re entering text, press the Voice Key to begin
voice recognition dictation.
Touchscreen Keypad
Typing Tips
Touch a text field to open a touchscreen keypad. Press
To...
Back to close it.
Enter alternate
characters
To enter characters
appearing at the top of the
keys (including numbers),
To move the cursor, touch and hold a word to open a
magnifier where you can drag the cursor.
touch
.
2A. Phone Basics
21
Input Methods
To...
To select an input method, touch and hold a text entry
area on the screen to open the Edit text menu. Touch
Input method, and then touch the method you want.
Enter one capital letter
Touch
Touch
Shift
.
Enter only capital letters,
Shift twice. Touch
until you touch
again
Shift again to revert to lowercase.
Auto-Correction
As you type, your phone suggests words from your
dictionary and chosen language.
Double touch to select text,
and then drag to left or right
to highlight words. Touch and
hold on or near the
Cut or Copy selected text
Your phone also automatically enters apostrophes in
some words, like “dont.” You can also touch two keys at
highlighted text and select
the same time, such as
Shift with a letter.
Cut or Copy
.
Touch where you want to
move the cursor. When you
see a red icon, drag it to
where you want the cursor.
Move the cursor
Text Input Settings
ᮣ
Touch
>
Settings
>
Language & keyboard.
Touch and hold location to
Paste cut or copied text
paste then touch Paste
.
Delete a character (hold
to delete more)
Touch Delete
.
22
2A. Phone Basics
ᮣ
Press the volume buttons
to change the ring
2B. Settings
volume (in the home
screen), or the earpiece
volume (during a call).
Volume
Buttons
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Sound Settings (page 23)
Display Settings (page 23)
Location Settings (page 24)
Airplane Mode (page 25)
Vibrate
ᮣ
To set your vibrate options, touch
Sound Vibrate
>
Settings
>
>
.
TTY Use With Sprint Service (page 25)
Security Settings (page 26)
Display Settings
Sound Settings
Changing the Display Screen
ᮣ
To set display brightness, touch
Display Brightness
>
Settings
>
Ringtones
>
.
ᮣ
To personalize your ringtones, touch
Settings Sound Phone ringtone or Notification
ringtone
>
ᮣ
To set orientation, touch
Auto-rotate screen
>
Settings
>
Display
>
>
>
.
.
2B. Settings
23
ᮣ
To set animation, touch
Animation
>
Settings
>
Display
>
Changing the Date & Time
.
To set date, time, time zone, and formats:
Note: Some apps are designed so that your phone can
“animate” them by rotating, fading, moving, and
stretching one or more images.
ᮣ
Touch
>
Settings
>
Date & time.
Location Settings
Wallpaper
To apply a new wallpaper:
Your phone is equipped with a Location feature for use
in connection with location-based services.
1. Touch and hold an empty spot on your home
screen.
The Location feature allows the network to detect your
position. Turning Location off will hide your location
from everyone, except 911.
2. Touch Wallpapers
.
3. Touch Live Wallpapers Media gallery, or Wallpapers,
and choose a wallpaper.
,
Note: Turning Location on will allow the network to detect
your position using GPS technology, making some
Sprint applications and services easier to use. Turning
Location off will disable the GPS location function for all
purposes except 911, but will not hide your general
location based on the cell site serving your call. No
application or service may use your location without
your request or permission. GPS-enhanced 911 is not
available in all areas.
Display Language
To set your menu language and region:
ᮣ
Touch
>
Settings
>
Language & keyboard
>
Select locale
.
24
2B. Settings
To enable your phone’s Location feature:
Touch Settings Location & security and
select one or more services to use.
Your phone is compatible with select TTY devices.
Please check with the manufacturer of your TTY device
to ensure that it is compatible with digital cell phones.
Your phone and TTY device will connect via a special
cable that plugs into your phone’s headset jack. If this
cable was not provided with your TTY device, contact
your TTY device manufacturer to purchase the
connector cable.
ᮣ
>
>
Airplane Mode
Airplane Mode turns off all your wireless connections
and allows you to use many of your phone’s features,
such as Games, Notepad, and Voice Memos, when
you are in an airplane or in any other area where
making or receiving calls or data is prohibited. When
you set your phone to Airplane Mode, it cannot send or
receive any calls or access online information.
To turn TTY Mode on or off:
ᮣ
Touch
>
Settings
>
Call settings
>
TTY mode
and select an option.
For additional information about Sprint Relay Services
and TTY compatibility, call Sprint Relay Customer
Service at 800-676-3777 or visit www.sprintrelay.com
.
ᮣ
Press and hold the Power/Screen Lock button
and then touch Airplane mode
.
TTY Use With Sprint Service
A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are
deaf, hard of hearing, or who have speech or language
disabilities to communicate by telephone.
2B. Settings
25
ᮣ
ᮣ
Let the screen time out (don’t press anything).
Switch the power off.
WARNING: 911 Emergency Calling
Sprint recommends that TTY users make
emergency calls by other means, including
Telecommunications Relay Services (TRS),
analog cellular, and landline communications.
Wireless TTY calls to 911 may be corrupted
when received by public safety answering points
(PSAPs), rendering some communications
unintelligible. The problem encountered appears
related to software used by PSAPs. This matter
has been brought to the attention of the FCC,
and the wireless industry and the PSAP
To unlock the screen, press the Power/Screen Lock
button. Then, drag
to the right.
Lock Pattern
1. To set the lock pattern, touch
>
Settings
>
Location & security Set up screen lock
>
>
Pattern.
2. Follow the instructions to draw your lock pattern.
3. When prompted, draw the pattern to unlock the
phone.
community are currently working to resolve this.
Password or PIN Lock
Security Settings
1. To set the passcode, touch
Location & security Set up screen lock
Password or PIN
>
Settings
>
>
>
Screen Lock
.
Note: You can make emergency calls on a locked phone
(see “Calling Emergency Numbers” on page 20). A
locked phone still rings, but you need to unlock it to
2. Enter password or a numeric PIN, and then
confirm it.
answer
.
3. When prompted, enter the password to unlock the
phone.
Lock the screen in the following ways:
ᮣ
Press the Power/Screen Lock button on top of the
phone.
26
2B. Settings
Forgot Your Pattern Or Passcode?
If you forget your pattern, password, or PIN, contact
Sprint.
Resetting Your Phone
ᮣ
To reset your phone to factory settings and erase
all the data on your phone, touch Settings
Privacy Factory Data Reset Reset Phone
>
>
>
>
.
WARNING: All data on your phone will be deleted. (Nothing
on your memory card is deleted.)
2B. Settings
27
Frequent Calls
2C. History
ᮣ
Press
>
Favorites.
Ⅲ
To call a number, touch it.
Ⅲ
To send a text message, view a contact, or other
options, touch and hold an entry.
ࡗ ࡗ Recent Calls (page 28)
Frequent Calls (page 28)
Recent Calls
To see all recent calls (call history):
ᮣ
Touch
>
Recent.
Ⅲ
To call a number, touch it.
Ⅲ
To send a text message, create a contact, view a
contact, or other options, touch and hold an entry.
Ⅲ
To clear the list, touch
>
Clear list.
28
2C. History
2D. Contacts
From the home screen, touch
.
Contacts: A-Z
Group
Touch
Contacts: All contacts
to choose which
group to show (like All or
Favorites).
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Viewing Contacts (page 29)
Arthur Baudo
Barry Smyth
Creating Contacts (page 30)
Transferring Contacts (page 30)
Calling Or Emailing Contacts (page 31)
Viewing and Using Contacts (page 32)
Editing Or Deleting Contacts (page 32)
Linking Contacts (page 32)
Create Contacts
Cheyenne Medina
Christine Fanning
Jim Somers
Contacts List
Touch to view contact
information. Touch & hold
to call, send a text
message, & more.
Synchronizing Contacts (page 32)
Making Groups (page 33)
Kat Bleser
Kristin Cullen
Tip: To search the list, begin typing a name.
2D. Contacts
29
Creating Contacts
Transferring Contacts
Get all your contacts, all in one place. Here’s a few
Note: Before entering contacts, you must set up at least one
email account on your phone. See “Setting Up Your
Voicemail” on page 4 or “Setting Up Messaging” on
page 54.
ⅷ
Use Gmail™: All your Gmail contacts are
automatically synced to your phone. Various
computer applications for mobile phones and email
accounts allow you to export your contacts as a
“.CSV” file. You can then use Gmail to import the file.
For more details, go to
1. Touch
2. Fill in as much or as little information as you'd like.
3. When you’re finished, touch Save
>
>
Add contact.
.
www.motorola.com/transfercontacts or log in to your
Gmail account on your computer and select ”Help”.
Select a picture for the contact.
3:00 PM
Add contact
ⅷ
Use a SIM card or a microSD card: You can transfer
contacts from your old phone to your new Motorola
phone using your SIM card or a microSD card. See
“Transfering Contacts Using Your SIM Card” on
page 31 or “Transferring Contacts Using a microSD
Card” on page 31.
Touch to add more
name details.
Sara
Walker
Phone
Mobile
Touch to add
another number.
555-555-2385
Touch to remove
this number.
ⅷ
More: Find other methods and tools to help you at
www.motorola.com/transfercontacts.
Emails
IM
Addresses
30
2D. Contacts
Transfering Contacts Using Your SIM Card Link Contacts
1. On your old phone, copy all the contacts you want
You might have two or more Contacts for the same
person, such as a friend with two email addresses. To
combine these contacts:
to your SIM card.
Tip: For Motorola Android phones, touch
>
Manage
SIM card Export contacts to save your contacts to
>
1. Touch
.
your SIM card.
2. Touch a contact to open it, and then touch
Link contact and touch the second entry.
2. Insert your SIM card in your new phone. See “Your
SIM Card” on page 72.
Calling Or Emailing Contacts
3. To import the contacts from your SIM card,
touch , and then touch
>
Import/Export.
1. Touch
.
Transferring Contacts Using a microSD
Card
2. For View contact
Send email, or other options, touch and hold the
contact.
,
Call contact, Send text message,
1. On your old phone, copy all the contacts to your
microSD card. (They'll be copied as a VCard file.)
2. Insert the microSD card in your new phone. See
“Your Phone’s microSD Card” on page 38.
3. To import the contacts from your SIM card,
touch , and then touch
Import contacts from: SD card
>
.
Import/Export. >
2D. Contacts
31
Viewing and Using Contacts
Linking Contacts
When you set up a social networking account (see
page 4), you’ll know what everybody’s up to and when.
You might have two Contacts for the same person,
such as a friend with two email addresses. To combine
these two contacts:
ᮣ
Touch
.
1. Touch
.
Ⅲ
Ⅲ
Ⅲ
To find a contact, type the contact name. Touch a
contact to open its details. Flick the screen left or
2. Touch a contact to open it, and then touch
Link contact and touch the second entry. Your
social networking account remembers this
connection.
>
right to see Social Networking updates or History
.
To change which group of contacts is shown (All
,
Facebook, and so on), touch the filter name at the
top.
Synchronizing Contacts
To change how you view the list of contacts, flick
left or right at the bottom of the screen to select
History (recently used), A-Z (list without status), or
Status (list with status).
When you change one of your Contacts, your phone
automatically updates your other social networking
accounts. Also, your phone updates your Contacts and
social networking account whenever you change a
friend in your social networking accounts.
Editing Or Deleting Contacts
1. Touch
2. Touch the contact, and then touch
Delete
.
>
Edit or
.
32
2D. Contacts
Enter the event start time and other details. You
can even set a reminder so you don’t forget about
>
More
>
New event.
2E. Calendar & Tools
the event. (When you set the reminder time to
minutes, it plays at the event start time.)
0
ࡗ ࡗ ࡗ ࡗ ࡗ Calendar (page 34)
File Manager (page 34)
2. When you finish entering event details, touch Save
.
Alarm Clock and Timer (page 35)
Calculator (page 35)
Managing Calendar Events
Updating Your Phone (page 36)
ᮣ
ᮣ
ᮣ
To edit an event, touch and hold it, and then
touch Edit event. When you’re done, touch Save
.
Calendar
To delete an event, touch and hold it, and then
touch Delete event
.
ᮣ
Touch
Your calendar events can be viewed in different ways:
Touch Agenda Day Week, or Month. When you
>
Calendar.
To go to today, touch
>
Today.
>
,
,
File Manager
highlight an event, more details appear.
File Manager allows you to manage files such as
pictures, videos, music, and applications stored on the
microSD card.
Tip: You can set up multiple calendars through your Gmail
account so you can access them from your phone
wherever you go.
ᮣ
Touch
>
Files
>
SD card.
34
2E. Calendar & Tools
Touch a file or folder to open, and then touch and hold
a file to Delete or Share
Timer
.
To set a timer:
Alarm Clock and Timer
1. Touch
>
Alarm & Timer
>
Timer.
2. Set a time and touch Start
For timer details, touch
your settings, and then touch Done
.
Alarm Clock
Ⅲ
>
Settings, change
.
3:00 PM
Your phone has multiple alarm
capabilities.
Alarm
Timer
Help Center
ᮣ
Touch
>
Alarm &
I
Timer
>
Alarm.
ᮣ
Touch
>
Help Center.
Ⅲ
To turn on an alarm,
touch the check box.
You can also flick your home screen left or right to
see the Tips & Tricks widget.
AM
7:00
Ⅲ
When an alarm sounds,
slide to Dismiss to turn it
off or Snooze to delay for
five minutes.
Alarm Name
AM
Calculator
8:30
Tuesday
Alarm Name
Your phone comes with a handy calculator.
Ⅲ
Ⅲ
To add an alarm,
touch
details. Touch Done when you are finished.
ᮣ
Touch
>
Calculator.
>
Add alarm, and then enter alarm
Your calculator has basic and advanced views. To
change views, touch
To clear history, touch
To enable or disable an alarm, touch the check
box.
>
Advanced panel
/
Basic panel
.
>
Clear history
.
2E. Calendar & Tools
35
Ⅲ
Update PRL: If a Sprint Customer Service
representative asks you to do so, select this
option to download the latest Preferred Roaming
List (PRL).
Updating Your Phone
Stay up to date with the latest software updates for your
phone. You can check, download and install updates
using your phone, or using your computer:
ⅷ
Using your computer:
On your computer, go to www.motorola.com, search
for your phone model, and check the “Software”
links. If an update is available, follow the installation
instructions.
ⅷ
Using your phone:
You may get an automatic notification of an
available update on your phone. Simply follow the
instructions to download and install.
To manually check for updates, touch
Settings About phone System updates
Select one of these options:
>
>
>
.
Ⅲ
Update firmware: Your phone downloads any
updates over your mobile network. Remember,
these updates can be quite large (25MB or more)
and may not be available in all countries. If you
don’t have an unlimited data plan, or mobile
network updates are not available in your country,
you can update using a computer.
Ⅲ
Update profile: Manually perform a Hands Free
Activation.
36
2E. Calendar & Tools
To...
Say...
Browse the web
Make a voice note
Get directions
“go to”
2F. Voice Services
Voice Actions
“note to self”
“directions to”
Tip: To learn more about voice actions, press the Voice key on
the keypad, and then select Watch Video.
ᮣ
To begin a voice search, press the Voice key on
the keypad.
Voice Commands
Note: If you’re writing a text message, press the Voice key to
begin dictation mode. Your phone recognizes words
you speak and enters them into your message.
For more voice commands, touch
>
Voice
Commands and follow the prompts.
Or, press the Voice key and say one of the following
commands:
Tip: For quick access to Voice Commands, add a shortcut to
one of the home screens. Touch and hold an empty area,
and then touch Shortcuts
Commands
>
Applications
>
Voice
To...
Map a route
Say...
.
“navigate to”
“send text”
“call”
Send a text message
Make a call
Send email
“send email”
“map of...”
Find local businesses
2F. Voice Services
37
2G. microSD Card
ࡗ ࡗ ࡗ ࡗ Your Phone’s microSD Card (page 38)
microSD Card Settings (page 39)
microSD Card Files (page 39)
Note: Be sure to use only recommended microSD cards.
Using non-recommended microSD cards could cause
data loss and damage your phone.
Connecting Your Phone to Your Computer (page 39)
Your Phone’s microSD Card
Note: DO NOT remove a microSD card while files are being
accessed or transferred. Doing so will result in loss or
damage of data.
The microSD Card
Make sure your battery is fully charged before using the
microSD card. Your data may become damaged or
unusable if the battery runs out while using the
microSD card.
Your phone is equipped with a preinstalled microSD
(Secure Digital) memory card to expand the phone’s
available memory space. It allows you to store images,
videos, music, and voice data in your phone.
Note: You can easily damage the microSD card by improper
operation. Please be careful when inserting, removing,
or handling them.
38
2G. microSD Card
microSD Card Settings
microSD Card Files
ᮣ
Touch
>
Files
>
SD card.
Viewing Memory in the microSD Card
Touch a file or folder to open, and then touch and hold a
file to Delete or Share.
ᮣ
With the microSD card inserted, touch
Settings SD card & phone storage. (The used and
available memory space will be displayed.)
>
>
Connecting Your Phone to Your
Computer
Formatting the microSD Card
Note: Do not remove your memory card while your phone is
You can connect your phone to a computer with a USB
cable.
using it or writing files on it.
1. Before you remove or format your memory card
Note: The first time you use a USB connection, your
computer may indicate that drivers are being installed.
Follow any prompts you see to complete the
installation. This may take a few minutes.
you need to unmount it. Touch
>
Settings
>
SD card & phone storage
>
Unmount SD card
.
2. To format your memory card, touch Format SD
card
.
1. With a memory card inserted, and your phone
showing the home screen, connect a Motorola
micro USB data cable from your phone’s micro
USB port to a USB port on your computer. Your
Note: The formatting procedure erases all the data on the
microSD card, after which the files CANNOT be
retrieved. To prevent the loss of important data, please
check the contents before you format the card.
phone should show
in the status bar.
2G. microSD Card
39
Ⅲ
Charge Only: Use the connection only to charge a
device.
Note: Make sure to connect the phone to a high power USB
port. Typically, these are located directly on your
computer.
2. On your phone, flick down the status bar to see the
USB connection options.
3. Touch an option:
Ⅲ
Motorola Phone Portal: Connect your phone and
computer with a cable or a Wi-Fi network to share
files through an easy-to-use home screen.
Ⅲ
Windows® Media Player Sync: Share media files
between your computer and phone.
Note: This device can be administered through Microsoft
Exchange server security policies. Additional security
policies may be applied to your device depending on
rules set by your company.
Ⅲ
USB mass storage: Drag and drop files between
your computer and memory card folders. When
you’re done, use “Safely Remove Hardware”
before disconnecting the USB cable.
Note: You can’t use the files on your memory card with your
phone while it is connected to the computer.
40
2G. microSD Card
W8SMP 536
-1
A
2H. Camera
Photo
Santa Cruz,
Scenes
California
Capture
Settings
Adjust for
greater
creative
contol.
Effects
ࡗ ࡗ ࡗ ࡗ Taking Photos (page 41)
Recording Videos (page 43)
Flash
Viewing Photos & Videos (page 44)
Managing Photos and Videos (page 45)
Switch to
camcorder.
Switch to
Touch to focus.
Tag photos with
your location.
Zoom in
or out.
Taking Photos
Take that family photo, and post it online for everyone
to see.
Note: Photos are stored on your microSD memory card.
1. Touch
>
.
2. To take the photo, touch the viewfinder to lock the
focus, and then touch
to take the photo.
Tip: You can also program the side key on your phone to
open the camera. See “Programmable Side Key” on
page 17.
Ⅲ
To upload the photo to an online photo album,
touch . You can set your Quick upload album
when you upload your first picture.
Ⅲ
Ⅲ
To send the photo in a message or post it online,
touch
.
To delete the photo, touch
>
Delete
.
2H. Camera
41
• Quick upload album: Automatically upload photos to
accounts you select, such as Facebook, MySpace,
Photobucket, and more.
Photo Options
You can make adjustments to optimize your shot.
Touch a button on the right side of the screen to make
changes (touch the screen to turn on the buttons if
necessary):
• Face Detection: Let the viewfinder automatically
detect a face and adjust image quality accordingly.
• Exposure: Select the best exposure for your
environment.
• Scenes: Adjust for better image capture in different
environments: Auto, Portrait, Landscape, Sport, and
more. Touch the screen when finished to return to
the viewfinder.
• Shutter Tone: Select whether your camera makes a
sound when you take a photo.
• Shutter Animation: Select how the viewfinder looks
when you take a photo.
• Effects: Change photo look: Normal, Negative, Black
and White, and more.
• Flash: Set Flash On, Flash Off, or Auto Flash.
• Switch to: Toggle between photo and camcorder
modes.
Camera Settings
In the viewfinder, touch
>
Settings to open the
camera menu and adjust these settings:
• Picture Resolution: Adjust for optimal resolution.
• Video Resolution: Adjust for best resolution for your
needs.
42
2H. Camera
Ⅲ
Ⅲ
To send the video in a message or post it online,
touch
To delete the video, touch
Recording Videos
.
>
Delete.
1. Touch
>
Camcorder.
Video Options
DVD 00:38:05
A
Video
Chicago,
Scenes
Illinois
You can make adjustments to optimize your video.
Touch one of the buttons on the right side of the
viewfinder to make changes (you may need to touch
the screen to make the buttons appear):
Capture
Settings
Adjust for
greater
creative
contol.
Effects
ⅷ
ⅷ
ⅷ
ⅷ
Scenes: Adjust for better video capture in different
environments: Auto and Night
Light
Switch to
camera.
Effects: Change video look: Normal
and White, and more.
,
Negative, Black
Switch to
Tag videos with
your location.
Light: Turn a light on or off to adjust for the lighting
where you are recording.
Switch to: Toggle between camcorder and camera.
2. To record the video, touch
the recording.
. Touch
to stop
Camcorder Settings
In the viewfinder, touch
camcorder menu and adjust these settings: Video
Resolution, Shutter Animation, and more.
3. Open your gallery and touch a video to view
options:
> Settings to open the
Ⅲ
To play the video, touch
To upload the video to an online album,
touch
.
Ⅲ
.
2H. Camera
43
View Photos and Videos
Viewing Photos & Videos
Tip: Turn the phone sideways for a widescreen view.
ᮣ
Touch
>
Gallery.
The Gallery first shows photos and videos as
thumbnails. Scroll through the thumbnails by flicking
them left or right. Touch a thumbnail to select it for
viewing or playback.
3:00 PM
Gallery
Folders
2 folders
All photos
1 photos
When you select a thumbnail, it is enlarged to normal
viewing size. Videos are paused at the beginning.
Touch the play
and pause
buttons on the
screen to control video playback.
All videos
3 videos
Note: To see the buttons while a video is playing, touch the
display.
Share Photos and Videos
Touch a folder to display all of its photos or videos.
ⅷ
Camera roll: All of the captured photos and videos on
To send your photo in a message or post it online:
your phone.
1. Touch
2. Select an image.
3. Touch and hold a photo or video, and then
touch
>
Gallery.
ⅷ
ⅷ
My Tags: Photos and videos grouped by tag.
Folders – Photos and videos grouped by the folders
where they’re saved.
.
ⅷ
ⅷ
All photos – All photos, no groupings.
All videos – All videos, no groupings.
44
2H. Camera
4. Choose how you want to share, such as Bluetooth
,
Email Text Messaging, and more.
,
Managing Photos and Videos
1. Touch
>
Gallery.
2. Select an image.
3. Touch and hold a photo or video, and then touch
,
, or
(to edit, delete, set as, print, and
more).
Tip: To copy photos to/from a computer, go to “Connecting
Your Phone to Your Computer” on page 39.
2H. Camera
45
ᮣ
>
Settings
>
Wireless & networks >
Bluetooth settings
.
2I. Bluetooth & Wi-Fi
Bluetooth settings
Touch to turn on
& off & to scan.
Bluetooth
ࡗ ࡗ Using Bluetooth® (page 46)
Device name
Motorola phone
Connecting With Wi-Fi (page 48)
Discoverable
Using Bluetooth®
Make device discoverable
Scan for devices
Touch to re-scan.
Touch to connect.
Bluetooth devices
Bluetooth is a short-range communications technology
that allows you to connect wirelessly to a number of
Bluetooth devices, such as headsets and hands-free
car kits, and Bluetooth-enabled handhelds, computers,
printers, and wireless phones. The Bluetooth
communication range is usually up to approximately
30 feet.
MOTOROLA Phone
Pair with this device
Turning Bluetooth On or Off
ᮣ
Touch
Bluetooth
>
Settings
>
Wireless & networks >
.
Note: To extend battery life, turn Bluetooth power off when not
in use.
46
2I. Bluetooth & Wi-Fi
.
Connecting New Devices
Note: Using a mobile device or accessory while driving may
cause distraction and may be illegal. Always obey the
laws and drive safely.
Note: This feature requires an optional accessory.
To connect with a new device, you need to pair with it.
You only need to do this once for each device – to
connect again, just turn on the device.
The Bluetooth Enhanced Audio setting is not
recommended for older Bluetooth headsets, as it may
not deliver acceptable sound quality.
1. Make sure the device you are pairing with is in
discoverable mode.
Reconnecting Devices
Note: Refer to the guide that came with the device for details.
ᮣ
To automatically reconnect your phone with a
paired device, simply turn on the device.
2. Touch
>
Settings
>
Wireless & networks
>
ᮣ
To manually reconnect your phone with a paired
device, touch the device name in the Bluetooth
devices list.
Bluetooth settings
.
3. Touch Bluetooth to turn on and scan. If Bluetooth
power is already on, touch Scan for devices
.
Disconnecting Devices
4. Touch a device to connect.
5. If necessary, touch OK, or enter the device passkey
(like 0000) to connect to the device. When the
device is connected, the Bluetooth indicator
appears in the status bar.
ᮣ
To automatically disconnect your phone from a
paired device, simply turn off the device.
ᮣ
To manually disconnect your phone from a paired
device, touch the device name in the devices list,
and then touch
>
Disconnect.
2I. Bluetooth & Wi-Fi
47
Editing Settings
Wi-Fi settings
ᮣ
Touch
Bluetooth settings
and touch OK
>
Settings
>
Wireless & networks
>
Touch to turn on & scan.
>
Device name. Enter a name
Wi-Fi
.
Network notification
Open Network
Notify me when an open network is
available
Connecting With Wi-Fi
Secure Network
Notify me when a secure network is
available
To use a Wi-Fi computer network for even faster Internet
access:
Wi-Fi networks
Jenny’s Coffee Shoppe
Touch to connect.
ᮣ
Touch
Wi-Fi settings
>
Settings
.
>
Wireless & networks
>
Secured with WEP
Add Wi-Fi network
Note: Your phone's Wi-Fi features and power levels are not
allowed for outdoor operation in France. To avoid
unlawful interference with radio signals, do not use the
Wi-Fi features in France unless you are indoors.
Turning Wi-Fi On or Off
ᮣ
Touch
Wi-Fi
>
Settings
>
Wireless & networks
>
.
Note: To extend battery life, turn off Wi-Fi power when not in
use.
48
2I. Bluetooth & Wi-Fi
Wi-Fi Search and Connect
Wi-Fi Hotspot
You can set up your phone as a Wi-Fi hotspot to provide
portable, convenient internet access for up to 5 other
Wi-Fi enabled devices.
To find networks in your range:
1. Touch
>
Settings
.
>
Wireless & networks
>
Wi-Fi settings
Note: You need to subscribe to Wi-Fi hotspot service to use
2. Touch Wi-Fi to turn on and scan. If Wi-Fi is already
on, touch Scan. Your phone lists the
this feature. Contact your service provider.
>
You cannot use a Wi-Fi hotspot when your phone is
roaming.
networks it finds within range.
Tip: To see your phone’s MAC address or other Wi-Fi details,
touch
>
Advanced
3. Touch a network to connect.
4. If necessary, enter Network SSID
.
Setting Up
Note: Risks can be associated with connecting to the public
internet. Your phone allows you to create a 3G Mobile
Hotspot, which may be accessible by unauthorized
users. It is highly recommended that you use a
password other possible steps to protect your
computer from unauthorized access.
,
Security, and
Wireless password, and touch Connect. When your
phone is connected to the network, the wireless
indicator
appears in the status bar.
Tip: When you are in range and Wi-Fi is on, you will
automatically reconnect to available networks you’ve
connected to before.
To add security to your Wi-Fi hotspot:
1. Touch
Advanced
>
>
3G Mobile Hotspot
WiFi AP mode Settings
>
>
.
2. Touch a setting to modify it:
SSID: Enter a unique name for your hotspot.
Ⅲ
49
Ⅲ
Security: Select the type of security you want, and
touch Save WEP WPA, or WPA2. Enter a unique
:
,
Wireless password. Other users can access your
Wi-Fi hotspot only if they enter the correct
password.
Note: WEP is the weakest option because it is highly
vulnerable to hacking. WPA2 is recommended by IEEE.
Ⅲ
Channel: Select a channel that minimizes
potential interference. You may need to try
different channels after your hotspot is active for a
time.
3. Touch Save when the settings are complete.
Activating the Hotspot
ᮣ
Touch
>
3G Mobile Hotspot
>
Tap to start
Mobile Hotspot service
.
When your Wi-Fi hotspot is active, other Wi-Fi enabled
devices can connect by entering your hotspot’s SSID
selecting a Security type, and entering the correct
Wireless password
,
.
50
2I. Bluetooth & Wi-Fi
Retrieving Your Voicemail Messages
3A. Sprint Basics
shows at the top
of your screen. To hear the message, touch , and
1
then touch and hold
.
Tip: If you have a shortcut on your home screen, just touch
ࡗ ࡗ ࡗ ࡗ Voicemail (page 52)
Voicemail to retrieve your voicemail.
Messaging (page 53)
If you need to change your voicemail number, in the
Making a Conference Call (page 56)
Roaming (page 56)
home screen touch
Voicemail settings
>
Settings
>
Call settings
>
.
Voicemail
Setting Up Your Voicemail
To set up voicemail, see “Setting Up Your Voicemail”
on page 4
.
52
3A. Sprint Basics
Reading and Replying to Messages
Messaging
ᮣ
Touch
>
Messaging
>
Universal Inbox.
View your text, IM, and email messages all in one
place.
Note: Universal Inbox shows all of your messages together—
text, email, and social networking messages. To show
only one type of message, touch a message account
View Your Inbox
type instead of Universal Inbox
.
ᮣ
Touch
>
Messaging
>
Universal Inbox.
Ⅲ
Ⅲ
Ⅲ
To open a text message or social networking
message and all of its replies, touch it.
Check for
Messages Now
To reply to a message, just open it and enter your
response in the text box at the bottom.
Universal Inbox (3)
Mary Morgan
2:50 PM
To forward a text message,
touch and hold a message
in the conversation, and then
Copy Revisions
Create Message
Hi Paul, Please take a look at the ...
Jim Somers
2:47 PM
Meet me outside the theater at 8
touch Forward message
.
and don’t forget your ID. Would yo...
MessageType
For email, touch
option.
to choose a reply or forward
Arthur Bando
Meeting invitation
Meeting is set for next Thursday at...
2:45 PM
Touch to open a message.
Touch & hold to move,
delete, & more.
Ⅲ
To open options, touch and hold a message.
2:41 PM
Mary Morgan
freelancers
Note: Try the Messages widget in “Widgets” on page 15.
Paul, We’re going to need help w...
Tip: To see more messages, flick or drag up.
Creating Messages
1. Press the Voice key on the keypad and say, “send
text.”
3A. Sprint Basics
53
Setting Up Messaging
Note: You can also touch
Messaging
>
Messaging
>
.
ᮣ
To add other email accounts, touch
Settings Accounts Add account.
>
>
>
2. Choose a message type, such as Text Messaging
or Facebook. Then, enter the recipient and
message. In text messages and emails, touch
Ⅲ
Corporate Sync is for Exchange server work email
accounts. Enter details from your IT administrator.
for options such as Insert... or Insert smiley
.
Tip: You might need to enter your domain name with your
user name (like domain/username).
Sending and Receiving Attachments
Ⅲ
Email is for most personal email accounts. For
ᮣ
To send a file in a message, open a new message
and touch Insert
account details, contact the account provider.
>
.
ᮣ
To change your settings, touch
>
When you receive a message with an attachment,
open the message and touch the file name to
download it. Then, touch the name again to open it.
Some file formats can be converted to HTML for faster
Messaging , and then touch:
>
Ⅲ
Ⅲ
Manage accounts to add or remove an account.
Edit Universal Inbox to choose which accounts
viewing, and your phone will show Get HTML version
.
show messages in the Universal Inbox
.
Ⅲ
Messaging Settings to set the notification for each
account type (along with other preferences, for
email).
While viewing the attachment, touch it to save it, share
it, and more.
Tip: To send and receive large attachments faster, use Wi-Fi.
See “Connecting With Wi-Fi” on page 48.
54
3A. Sprint Basics
then enter your provider’s Web address. Once you’re
there, follow the link to sign in.
Email
The first time you turned on your phone (see page 2),
you were prompted to log in to your Gmail™ account.
You can add any other email account that you set up.
Note: Your IM options will depend on your IM provider. To
browse instant messaging apps from your computer,
go to www.android.com/market
.
To add other email accounts to your Messaging widget
and Universal Inbox, touch
and then touch Manage accounts
the Setup accounts screen, touch Email or Corporate
Sync and enter your email account information.
>
Messaging
Add account. On
>
,
Social Networking
>
ᮣ
To add a social networking account, see “Setting
Up Messaging & Social Networking Accounts” on
page 4.
Instant Messages
When you sign into social networking accounts, you’ll
see your friends and contacts in your Contacts list, and
your status and updates can appear in Social Status and
Social Networking widgets.
To send and receive instant messages, use an instant
messaging app or your browser. Your device comes
preloaded with Google Talk™. You can also download
an instant messaging app from the Android Market:
Twitter and MySpace messages will always appear as
“read” on your phone, but your phone notifies you
when you receive a new message.
ⅷ
To download and use an instant messaging app,
touch Market Apps Communication
>
>
>
,
and then choose an app for your provider. Once you
download the app, you’ll see it in the app menu. See
“App Menu” on page 16.
ⅷ
If you don’t see an app for your IM provider, you can
use your Web browser. Touch
>
Browser, and
3A. Sprint Basics
55
Setting Roam Mode
Making a Conference Call
Control your roaming capabilities.
With 3-way calling, you can talk to two people at the
same time. When using this feature, the normal airtime
rates will be charged for each of the two calls.
ᮣ
Touch
Mobile networks, and then make selections under
Roaming and CDMA Roaming Settings
>
Settings
>
Wireless & networks
>
.
ᮣ
To start a conference call, call the first number.
After the call connects, touch Add Call. Dial the next
number, or select it from contacts or favorites.
When the next number answers, touch Merge calls
Call Guard
.
Your phone has two ways of alerting you when you are
roaming off the Nationwide Sprint Network: the
onscreen roaming icon and Call Guard. Call Guard
requires an extra step before you can place or answer
a roaming call. (This extra step is not required when
you make or receive calls on the Nationwide Sprint
Network.)
Roaming
Roaming Icon
Your phone lets you know when you’re off the
Nationwide Sprint Network. Anytime you are roaming,
the phone shows the roaming icon ( ).
To turn Call Guard on or off:
1. Touch
>
Settings
>
Wireless & networks
>
Mobile networks
>
Roaming Guards
.
Setting Voicemail While Roaming
2. Check or uncheck options under Domestic CDMA
and International CDMA
ᮣ
Touch
voicemail
>
Settings
>
Call settings
>
Set roaming
.
.
56
3A. Sprint Basics
To use data services when Data Roam Guard is active:
Note: Call Guard is turned off by default on your phone.
ᮣ
When a notification appears informing you that
data roam charges may apply, touch Roam to
connect.
Voice dialing is not available when you are roaming
with Call Guard enabled.
Note: If the Call Guard feature is set to On, you need to take
extra steps to make and receive roaming calls.
Data Roam Guard
Depending on service availability and roaming
agreements, your phone may be able to access data
services while roaming on certain digital systems. You
can set your phone to alert you when you are roaming
off the Nationwide Sprint Network and try to use data
services such as messaging.
Note: Data Roam Guard is turned off by default on your
phone.
To set your Data Roam Guard notification:
1. Touch
>
Settings
>
Wireless & networks
>
Mobile networks
>
Roaming Guards
.
2. Check or uncheck Data under Domestic CDMA
and International CDMA
.
3A. Sprint Basics
57
Connect
Options
Windows
Your phone uses the mobile phone network (over the
air) or a Wi-Fi connection to automatically access the
Web.
View the browser windows that are
currently open.
Refresh
Reload the current page.
Back/Forward
More
To use a Wi-Fi connection, touch
>
Settings
>
Navigate to previously viewed pages.
See additional browser options.
Wireless & networks. Touch Wi-Fi to turn it on and touch
Wi-Fi settings to search for nearby wireless networks.
Touch a network to connect.
Android Market™
Select Links
Note: You must set up a Gmail account (see “Setting Up Your
Phone” on page 2) in order to buy and download apps
from the Android Market.
When you touch a link, your phone outlines it and goes
to that page. If you touch and hold the link, your phone
shows options, such as Open in new window or
ᮣ
Touch
>
Market.
Bookmark link
.
Get all the fun games and cool apps you want! Android
Market provides access to applications created by
developers worldwide, so you can find the app you
want. If you need help or have questions about Android
See Options
Touch
with the browser open to see browser
options:
Market, touch
>
Help.
Options
New Window
Bookmarks
Open a new browser window.
See your bookmarks.
3B. Web and Apps
59
Browsing and Installing Apps
Tip: To reinstall any downloaded items, touch
Market
>
.
ᮣ
Scroll to and touch the app you want to install.
Then, touch Install (if app is free) or Buy
.
Downloading Apps
If an app you are downloading requires access to your
data or control of functions on your phone, you’ll be
WARNING: Apps downloaded from unknown sources can
include spyware, phishing, or viruses that affect
your phone, phone performance, and personal
data. For security, download apps only from
asked to give your permission. After selecting Install
,
the app will download. After selecting Buy, you may be
asked to sign in to an additional Google™ account.
Sign in and select Purchase now to proceed. Follow the
on-screen instructions. To see the download progress,
open the notifications window.
trusted sites like
To download apps:
1. To download apps from any Web page, touch
Market.
After you download an app, the icon for that app
appears on the App menu. (See “App Menu” on
page 16.)
>
Settings Applications Unknown sources.
>
>
2. To launch the browser, touch Browser
.
3. Find the app you want to download and touch the
Managing and Restoring Apps
download link.
1. Touch
>
.
Settings
>
Applications
>
Manage
Note: Downloaded apps are stored in your phone’s memory.
applications
2. Touch an app in the list, and then touch Uninstall
(for apps you downloaded), Clear cache, or other
options.
Manage Your Downloads
ᮣ
To view files or apps you’ve downloaded,
touch Browser More Downloads.
>
>
>
60
3B. Web and Apps
ᮣ
To clear your download history, touch
>
Clear
list. To cancel, touch Cancel all downloads
>
.
YouTube™
Share videos with YouTube users everywhere. You
don’t need a YouTube account to browse and view
videos.
ᮣ
Touch
>
YouTube.
Note: If you want a YouTube account, go to
www.youtube.com. To create an account or sign in,
touch
videos, touch
>
My account. To Browse or Upload
.
3B. Web and Apps
61
Your music is stored by artists, albums, songs, and
These Songs to randomly play all your songs, or
3C. Entertainment
touch
Search to look for a song.
2. Touch a song or playlist to start playing music.
ࡗ ࡗ ࡗ Music (page 62)
Digital Living (page 64)
Artist Name - Song title
Sprint Entertainment Options (page 66)
Music
1. Touch
>
Music
>
My Music.
See song lyrics
in real time.
10:47
song lyrics
Music Library
Artists
Music Controls
Albums
Categories
Touch to list songs or
playlists.
Songs
Your Music Community
Playlists
Touch, touch, play — instant music. Just open your
music library, then select what you want to play.
Music Activities &
Community
Shuffle All Songs
Play music, radio, videos,
visit music community,
or ID songs.
62
3C. Entertainment
Song Identification: Get information about a song that is
playing. Select Tell me what is playing and hold your
phone close to the source of the music.
ᮣ
Touch
>
Music.
10:47
Connected Music Player
Note: Song identification may not be successful if the music
is from a live concert or a musical event in which digital
recording is not even.
My Music
Radio
Music Videos
Community
Setting Up Music
What music transfer tools do I need?
Song Identification
To put music on your computer and then load it on your
phone, you need:
My Music: Listen to your tunes.
ⅷ
ⅷ
ⅷ
Microsoft® Windows® PC or Apple™ Macintosh™.
Radio: Surf the airwaves for fresh music. There’s
something for everyone. You need a headset for FM
Radio. Check out SHOUTcast™ Radio for music from all
generations and types.
USB data cable (included with your phone).
microSD memory card (2GB—included with your
phone).
Your music is stored on your memory card. Your
phone supports removable microSD memory cards
up to 32GB capacity. To make sure your memory card
is installed, go to “Your Phone’s microSD Card” on
page 38.
Music Videos: Watch videos from YouTube™,
prerecorded TV shows, and your own videos.
Community: Find songs, see what people are listening
to all around the world, and see what’s hot on the music
charts.
3C. Entertainment
63
Digital Living
Tip: To see the available memory on your memory
card, touch Settings SD card & phone
storage
>
>
.
Note: Copyright – do you have the right? Always follow the
rules. See “Content Copyright” in your legal and safety
information.
What audio file formats can I play?
Your phone can play many types of files: AAC, AMR,
MP3, WAV, WMA, AAC+, and MIDI.
Media Share
Note: Your phone does not support DRM-protected files.
Media Share is an easy way to share your media
content – photos, videos, and tunes – with friends and
family.
What headphones can I use?
Your phone has a 3.5mm headset jack for wired stereo
listening. You can go wireless with Bluetooth® stereo
headphones or speakers. (See “Using Bluetooth®” on
page 46.)
Share your media on DLNA devices on your network: The
Media Share wizard guides you through the easy setup
steps.
Swap photos & videos: Share any photos or videos on
your phone, even the ones you created.
Getting Music
You can transfer music from your computer to your
More tunes: Enjoy favorites from your phone playlist on
your sound system at home. Or get music from your
portable music player and add it to your phone’s music
library.
phone by using a USB connection.
For more information on transferring music, see
“Connecting Your Phone to Your Computer” on
page 39.
64
3C. Entertainment
Ⅲ
Ⅲ
Sync media: sync the media files on your phone
with other devices.
Connecting
First, connect to a Wi-Fi® network or another device:
Copy media: copy a picture from one phone to
another.
• Connect to your computer with a USB cable.
(See “Connecting Your Phone to Your Computer” on
page 39.)
Play media: select media for playback on another
device in a Wi-Fi network.
• Connect to a Wi-Fi network or use your own Wi-Fi
hotspot. (See “Connecting With Wi-Fi” on page 48.)
Media Share will lead you the rest of the way.
Your Media Share World
Note: If you’re using a Wi-Fi connection, you need to allow
access to other devices to download media from your
phone and to share your files.If you want to access
media files on other devices, they must allow access.
ᮣ
To use Media Share, touch
>
Media Share.
Then, select the Media Share feature you want to
use.
Ⅲ
Share media: allow other devices to access media
files on your phone. Without downloading any
media from your phone, other people can view
your pictures or videos, or play your songs, on
their own devices.
3C. Entertainment
65
Share Using DLNA
Expand the ways you can enjoy your photos and videos
on a DLNA Certified computer, TV, or monitor, using
your own Wi-Fi network.
Sprint Entertainment Options
Sprint Music Plus
In addition to the Music application, your phone offers
Sprint Music Plus, an all-in-one music store and player
for full songs, ringtones, and ringback tones.
Make sure your phone is
connected to an active Wi-Fi
network and has access to a
DLNA Certified device.
11:35 PM
DLNA
ᮣ
Touch
>
Sprint Music.
Ⅲ
Touch My Library to access all your music,
including items you have purchased or loaded
onto your phone's microSD card.
1. Touch
>
DLNA
.
Play media
Copy media
to server
2. Touch Play media
,
Copy
media to server, Copy
media to phone, or Share
media. Then follow the
instructions you see on
your phone.
Ⅲ
Ⅲ
Touch Downloads to access your list of
downloaded music.
Touch Music Store to access the music store,
where you can browse, search for, sample, and
purchase DRM-free music for your phone.
Copy media
to phone
Share media
Ⅲ
Ⅲ
Touch Ringtone Store or Ringback Tone Store to
find and purchase new ringtones and ringback
tones for your phone.
For more information, touch
About
>
More
>
Help &
.
66
3C. Entertainment
Sprint Radio
Additional Sprint Lifestyle Features
Listen to streaming music through your phone’s Sprint
Radio app.
You can also access exclusive Sprint content through
NASCAR Sprint Cup Mobile (touch
and Sprint Football Live (touch
Live).
>
NASCAR
Sprint Football
)
>
ᮣ
Touch
>
Sprint Radio.
Sprint TV
Live TV and video on demand. Complete episodes and
clips of your favorite primetime shows. Over 50
channels of news, entertainment, weather, sports, and
streaming music.
1. Touch
>
Sprint TV.
2. Touch a category to begin browsing.
3. Touch a show or movie to begin watching it, or
touch More to explore more options, such as
subscription upgrades and special channels.
Visit sprint.com/tvguide for more information on
channels and pricing.
3C. Entertainment
67
Find places.
3D. Navigation
Center the
map on
your current
location.
E
Ohio St
Grand Red
M
E
Grand Av
ࡗ ࡗ ࡗ Google Maps™ (page 68)
Latitude™ (page 69)
Change the
view by
adding
Wacker Dr
E
S
WaterSt
E
Wacker Pl
TeleNav GPS Navigator (page 70)
layers.
State/Lake
M
W
Lake St
M
W
Lake St
Lake
Randolph/
Wabash
M
M
E
Randolph St
Randolph
St Metra
Google Maps™
Washington-Blue
ᮣ
Touch
>
Maps.
Touch
for options.
Search
Starred Places
More
Directions
Google Maps offers powerful, user-friendly mapping
technology and local business information — including
business locations, contact information, and driving
directions.
Clear Map
Join Latitude
For help, touch
>
More
>
Help.
Tip: Want to know what’s in your immediate area? Try Google
Places™. Touch Places to see listings for
>
Restaurants ATMs Gas Stations, and more based on
,
,
your current location.
68
3D. Navigation
If your friends already use Google Latitude, they’ll
receive an email request and a notification. If they have
not yet joined Google Latitude, they’ll receive an email
request that invites them to sign in to Google Latitude
with their Google account.
Latitude™
See where your friends and family are on Google
Maps™. Plan to meet up, check that your parents got
home safely, or just stay in touch.
To remove friends:
Don’t worry, your location is not shared unless you
agree to it. You need to join Latitude, and then invite
your friends to view your location or accept their
1. Touch
>
Latitude to show your friend’s list, and
then touch a friend in your list.
invitations. When using Google Maps, touch
Latitude. Read the privacy policy and if you agree with
it, touch Agree & Share
>
Join
2. Touch
.
.
Sharing Location
When you receive a request to share location details
you can choose to:
Adding and Removing Friends
ᮣ
Touch
>
Maps
>
>
Latitude.
ⅷ
ⅷ
ⅷ
Accept and share back – See your friend’s location,
and your friend can see yours.
To add friends:
1. Touch
>
Add friends or touch
.
Accept, but hide my location – See your friend's
location, but they can't see yours.
2. Touch Select from Contacts, and then touch a
contact. Or, touch Add via email address, and then
enter an email address.
Don't accept – Location information is not shared
between you and your friend.
3. Touch Yes
.
3D. Navigation
69
Hiding Your Location
ᮣ
To hide your location from a friend, touch
>
Latitude to show your friend’s list. Touch your
contact name, and then touch
settings Hide your location
>
Edit privacy
>
.
Turning Off Google Latitude
ᮣ
Touch
Touch
>
>
Latitude to show your friends list.
Edit privacy settings Turn off
>
Latitude
.
TeleNav GPS Navigator
You can also use TeleNav GPS Navigator to get
around. Use your keyboard or your voice to get step-
by-step directions to your destination, get traffic
updates, hear about the weather, and more.
1. Touch
>
TeleNav GPS Navigator. (The first
time you access the app, your phone downloads
files.)
2. Follow the onscreen instructions to sign in and use
the app.
70
3D. Navigation
Worldwide Service
3E. Sprint WorldwideSM
Wireless Service
Before using your device in global roaming mode, you
must activate Sprint Worldwide service.
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Getting Started With Sprint Worldwide Service (page 71)
Activating Global Roaming Mode (page 72)
Making and Receiving Worldwide Calls (page 73)
Sprint Voicemail Service (page 74)
To activate Sprint Worldwide service:
ᮣ
Chat with or email an international support rep by
visiting www.sprint.com/international and clicking the
Chat with us or Email us link on the right side of the
screen.
International Data Roaming (page 75)
Understanding Status Messages (page 76)
Contacting Sprint (page 79)
ᮣ
Call Sprint Worldwide Customer support at
1-888-226-7212, option 2
.
3E. Sprint WorldwideSM Wireless Service
71
3. Slide the SIM card into
the SIM card slot until it
stops.
Your SIM Card
Your phone comes with a preinstalled SIM (Subscriber
Identity Module) card to support roaming on
compatible GSM networks.
Note: Your SIM card should be preinstalled. If you need to
reinstall your SIM card, follow the instructions below.
4. Replace the battery and
battery cover. (See “Setting
Up Your Phone” on page 2.)
The SIM included contains information specific to your
phone and should be retained with the device for use
on GSM networks.
Activating Global
Roaming Mode
1. Hook your fingernail into
the slot at the bottom of the
battery cover and remove
the cover. Remove the
battery.
Your phone is designed to enter global roaming mode
automatically when you activate your Sprint Worldwide
service, meaning that it should automatically connect
to an appropriate CDMA network or GSM/UMTS
network when you travel. You may also set global
roaming options through the settings menu.
2. Hold the SIM card so that
the metal contacts on the SIM card face down and
the cut off corner points to the bottom-right corner
of your device.
To set your global roaming options manually:
ᮣ
Touch
Mobile Networks
Roaming
>
Settings
>
Wireless & networks
>
>
System select
>
International
.
72
3E. Sprint WorldwideSM Wireless Service
Ⅲ
Ⅲ
Ⅲ
Ⅲ
To allow connections to the Nationwide Sprint
Network only, touch Sprint Only
To allow connections to CDMA networks only,
touch Any CDMA
To allow connections to GSM or UMTS networks
only, touch Any GSM/UMTS
To allow connections to available CDMA or
GSM/UMTS networks, touch Automatic
Making Calls Using Plus (+) Code Dialing
.
Placing calls from one country to another country is
simple with the Plus (+) Code Dialing feature. When
placing international calls, you can use Plus Code
code for your location (for example, 011 for
.
.
international calls placed from the United States).
.
Note: Plus Code Dialing is only available when roaming
internationally on GSM networks and on certain CDMA
networks in the United States, Canada, and the
Carribbean.
Making and Receiving Worldwide
Calls
International access codes and dialing information are
available online at www.sprint.com/sww
.
When travelling on international networks, you can
place and answer calls as you would on the Sprint
network (see “Making and Answering Calls” on
page 18), although some additional instructions may
be required to place a call. Some features and services
are not available in all countries. For more information
on services that are available while roaming, visit
To use Plus Code Dialing to place an international call:
1. If you are on the GSM network, press , and then
on the keypad to insert a “+” on the phone dial
+
screen. (The “+” symbol automatically inserts the
international access code for the country from
which you are calling.)
www.sprint.com/sww
.
2. If you are on the CDMA network outside Canada
or the Carribbean, enter the international access
code for the country from which you are calling.
3E. Sprint WorldwideSM Wireless Service
73
3. Touch to insert the US country code, and then
enter the area code and number.
1. Touch
>
>
Add contact. Type the contact
information (for example “Voicemail”).
4. Touch
to place the call.
2. Press , and then +1, your area code, and your
wireless phone number.
3. Touch Save
Sprint Voicemail Service
.
Accessing Your Voicemail
Your Sprint voicemail will follow you as you travel. All of
your unanswered calls will be forwarded to your Sprint
voicemail. You will need to be sure your voicemail box
is already set up and that you know your voicemail
password.
New Message Indicators
Your voicemail message indicators may be displayed
differently when roaming internationally.
Note: In India, Sprint voicemail is not available while roaming
on the GSM network; it does work while on the CDMA
network.
ⅷ
A “Message Waiting” indicator icon or a text
message is displayed when a voicemail message is
received.
ⅷ
ⅷ
You may see “Missed Call” on your screen prior to
receiving a message notification.
Setting Up Your Voicemail Access
Number
You must call voicemail in order to retrieve
messages. Follow the instructions on the previous
page to store your voicemail number for easy
access.
To simplify accessing your Sprint Voicemail while
travelling, you can set up your voicemail access
number as a Contacts entry. This will make it faster and
easier to access your messages while roaming
internationally.
74
3E. Sprint WorldwideSM Wireless Service
Retrieving Voicemail Messages
International Data Roaming
The voicemail retrieval process while travelling is the
same as on the Sprint Network; however, you will be
required to enter your voicemail password.
Sprint Worldwide Wireless Service can also keep you
connected via email and Web browsing when travelling
in countries in which Sprint offers data service. Data
services are available on both CDMA and GSM/UMTS
networks; check www.sprint.com/sww to determine the
services available where you are travelling.
To retrieve your voicemail messages:
1. Touch
>
, touch the voicemail entry and then
touch the number to call it
.
*
2. When your voicemail answers, press
, enter the
Note: Prior to using your Sprint Worldwide GSM/UMTS Data
Services, you must establish and utilize your CDMA
data services domestically on the Sprint Network.
#
password and press
to access your voicemail.
Voicemail Troubleshooting
Getting Started With Data Services
Please keep the following tips in mind when using
Sprint voicemail while travelling:
To use Sprint Worldwide Data Services, you will need
to have these services activated on your account.
ⅷ
Some carriers may not support voicemail indicators.
It may be necessary to call your voicemail to see if
you have any new messages.
ᮣ
To activate, call Sprint Worldwide Customer
Support at 1-888-226-7212, option 2
.
Representatives are available 24 hours a day, 7
days a week to assist you.
ⅷ
If you hear the message “Please enter the number of
the subscriber you wish to call,” enter your 10-digit
wireless phone number.
Once your services are activated, you may need to
select a GSM data services provider for the country you
are in.
3E. Sprint WorldwideSM Wireless Service
75
Accessing Your Email and Data Services
on GSM/UMTS Networks
Accessing Your Email and Data Services
on CDMA Networks
To access your email and browse the Web when
travelling, you may need to manually select the carrier
that provides Sprint service in your location. You can
find a list of carriers for each country where GSM data
service is offered at www.sprint.com/sww. Then, follow
the instructions below to select the appropriate carrier
network on your phone.
If data service is available on a CDMA network, then
you only need to set the phone to CDMA; you will not
need to select the specific carrier. Selecting a specific
carrier is only necessary for providers on the GSM
network. If your device has automatically selected a
GSM network while travelling, then you will need to set
the phone to CDMA to access CDMA data services.
(See “Activating Global Roaming Mode” on page 72.)
Visit www.sprint.com/sww for a list of services available
in each country.
To select a GSM data service carrier for a specific country:
1. Touch
networks
>
>
Settings
>
Wireless &
>
Mobile networks.
Understanding Status Messages
2. Change the Roaming Mode option to
Any GSM/UMTS
.
You may receive status messages under certain
conditions. Before contacting Sprint Worldwide
Customer Support, note the message, numeric code,
and the conditions under which it appeared. The
following table lists and describes the status messages.
3. Under GSM/UMTS settings, touch Select network
and select a wireless network that supports Sprint
International GSM Data Roaming. If applicable,
touch Operator selection and select a specific
operator.
Note: Be sure you have the Allow GSM Data option checked.
76
3E. Sprint WorldwideSM Wireless Service
Status Messages
Number Not in Service
Message Description
The number that you entered is not valid.
User Not Available
The phone that you called is either busy, out-of-range, or turned off. Please try
again later.
User Not Authorized
The phone that you called is either busy, out-of-range, or turned off. Please try
again later.
Please Try Later
This service is temporarily not available. Please try again later.
Service Restricted
Service may not be activated properly. Please contact Sprint Customer Service
to report the issue for resolution.
Service Not Available
Emergency Calls Only
This feature is not available on the current network.
Either the service is not activated properly or the current network is available for
emergency calling only. Adjust your network settings to check for other available
networks. If service is still not available after adjusting the settings, contact Sprint
Customer Service to report the issue for resolution
System Busy. Try Later
Service Conflict
The system is experiencing heavy traffic. Please try again later.
This service cannot be enabled because an incompatible service has already
been turned on.
Please Try Again
An error occurred. Note the error code and try again.
3E. Sprint WorldwideSM Wireless Service
77
Status Messages
Self Check Error
Message Description
A fault was detected with your phone. If this error recurs, note the error and
contact Sprint Customer Service.
Self Check Fail
Wrong PIN
An operational fault was detected with your phone. Note the numeric code, turn
your phone off, and contact Sprint Customer Service.
You have entered an incorrect SIM PIN number. You have only three attempts to
enter your PIN. After a third unsuccessful attempt, your phone will be locked and
you will have to call Sprint Customer Service to have it unlocked. Sprint sets the
default to PIN off; if you elect to enable the PIN then you will need to contact
Sprint for the default PIN and PUK.
PIN Blocked. Call Your Provider
An incorrect SIM PIN was entered three consecutive times. You will be unable to
send or receive calls on your phone. Contact Sprint Customer Service to obtain
the PIN Unblocked Key (PUK) code. Sprint sets the default to PIN off; if you elect
to enable the PIN then you will need to contact Sprint for the default PIN and
PUK.
Insert SIM
Your SIM Card is not being detected. Please check to ensure that you have
inserted the SIM Card.
Check SIM Card
Please check your SIM card to make sure it is properly inserted.
78
3E. Sprint WorldwideSM Wireless Service
ⅷ
If the issue is with voice service, were you able to
access data?
Contacting Sprint
If you experience any issues with voice or data services
while outside of the United States, Sprint offers
customer support 24 hours a day. In the event that you
do experience an issue, try the following actions:
Please call the numbers below if you need
assistance:
While in the United States:
ⅷ
Call 1-888-226-7212, option 2
.
ⅷ
ⅷ
First try powering your device off and then back on;
this will force your phone to reregister with the
network.
While traveling outside the United States:
ⅷ
ⅷ
In GSM mode: touch and hold
1-817-698-4199, option 3.
0
and then dial
Try manually selecting another network. Information
for selecting networks can be found in the phone
guide.
In CDMA mode: enter the country code and then dial
1-817-698-4199, option 3.
If neither of these actions resolves your issue, you will
need to contact customer service (see below). When
calling to report an issue, the following information will
be beneficial in trying to resolve your issue as quickly
as possible:
There is no charge for this call from your wireless
phone.
From a landline phone when outside the United States:
Sprint Worldwide Customer Support can be reached
from a landline phone at 1-817-698-4199, option 3
.
ⅷ
ⅷ
ⅷ
Your wireless phone number.
Access or connection fees may apply. The toll free
numbers below can also be used to contact Sprint
Worldwide Customer Support in the following
countries:
The city and country you are travelling in.
Any error message that displays on your phone or
that you heard when trying to place a call.
ⅷ
If the issue is with data, were you able to place voice
calls?
3E. Sprint WorldwideSM Wireless Service
79
Country
From Landline Phone
1-888-226-7212
Caribbean (Anguila, Barbados, Cayman Islands, and Dominica)
France
0800-903200
Germany
0800-180-0951
800-787-986
Italy
Mexico
001-877-294-9003
1-800-201-7545
0808-234-6616
Trinidad and Tobago
United Kingdom
Note: This toll free service is available on ordinary landline phones and some public pay phones. This
service does not cover any hotel access charges.
80
3E. Sprint WorldwideSM Wireless Service
4A. Important Safety
Information
There are several simple guidelines to operating your phone
properly and maintaining safe, satisfactory service.
ⅷ
of your phone where the internal antenna is located while
using the phone.
ࡗ ࡗ General Precautions (page 82)
ⅷ
ⅷ
Speak directly into the mouthpiece.
Maintaining Safe Use of and Access to Your Phone
(page 83)
Avoid exposing your phone and accessories to rain or liquid
spills. If your phone does get wet, immediately turn the
power off and remove the battery.
Do not expose your phone to direct sunlight for extended
periods of time (such as on the dashboard of a car).
Although your phone is quite sturdy, it is a complex piece of
equipment and can be broken. Avoid dropping, hitting,
bending, or sitting on it.
Any changes or modifications to your phone not expressly
approved in this document could void your warranty for this
equipment and void your authority to operate this
equipment.
ࡗ ࡗ ࡗ ࡗ ࡗ Using Your Phone With a Hearing Aid Device (page 84)
Caring for the Battery (page 86)
ⅷ
ⅷ
Radio Frequency (RF) Energy (page 86)
Owner’s Record (page 88)
User Guide Proprietary Notice (page 89)
ⅷ
This phone guide contains important operational and
safety information that will help you safely use your
phone. Failure to read and follow the information
provided in this phone guide may result in serious
bodily injury, death, or property damage.
Note: For the best care of your phone, only Sprint-authorized
personnel should service your phone and accessories. Failure
to do so may be dangerous and void your warranty.
82
4A. Important Safety Information
Using Your Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from radio
frequency (RF) signals. However, RF signals from wireless
phones may affect inadequately shielded electronic
equipment.
Maintaining Safe Use of and Access
to Your Phone
Do Not Rely on Your Phone for Emergency Calls
Mobile phones operate using radio signals, which cannot
guarantee connection in all conditions. Therefore you should
never rely solely upon any mobile phone for essential
communication (e.g., medical emergencies). Emergency calls
may not be possible on all cellular networks or when certain
network services or mobile phone features are in use. Check
with your local service provider for details.
RF signals may affect improperly installed or inadequately
shielded electronic operating systems or entertainment
systems in motor vehicles. Check with the manufacturer or their
representative to determine if these systems are adequately
shielded from external RF signals. Also check with the
manufacturer regarding any equipment that has been added to
your vehicle.
Consult the manufacturer of any personal medical devices,
such as pacemakers and hearing aids, to determine if they are
adequately shielded from external RF signals.
Using Your Phone While Driving
Talking on your phone while driving (or operating the phone
without a hands-free device) is prohibited in some jurisdictions.
Laws vary as to specific restrictions. Remember that safety
always comes first.
Note: Always turn off the phone in healthcare facilities, and request
permission before using the phone near medical equipment.
Tip: Purchase an optional hands-free accessory at your local
Sprint Store, or call Sprint at 1-866-866-7509. You can also
dial # 2 2 2 on your phone.
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To prevent
possible interference with aircraft systems, the U.S. Federal
Aviation Administration (FAA) regulations require you to have
permission from a crew member to use your phone while
the plane is on the ground. To prevent any risk of interference,
FCC regulations prohibit using your phone while the plane is in
the air.
Following Safety Guidelines
To operate your phone safely and efficiently, always follow any
special regulations in a given area. Turn your phone off in areas
where use is forbidden or when it may cause interference or
danger.
4A. Important Safety Information
83
Turning Off Your Phone in Dangerous Areas
Using Your Phone With a Hearing
Aid Device
To avoid interfering with blasting operations, turn your phone
off when in a blasting area or in other areas with signs
indicating two-way radios should be turned off. Construction
crews often use remote-control RF devices to set off explosives.
A number of Sprint phones have been tested for hearing aid
device compatibility. When some wireless phones are used
with certain hearing devices (including hearing aids and
cochlear implants), users may detect a noise which can
interfere with the effectiveness of the hearing device.
Turn your phone off when you’re in any area that has a
potentially explosive atmosphere. Although it’s rare, your phone
and accessories could generate sparks. Sparks can cause an
explosion or fire, resulting in bodily injury or even death. These
areas are often, but not always, clearly marked. They include:
Some hearing devices are more immune than others to this
interference noise, and phones also vary in the amount of
interference noise they may generate. ANSI standard C63.19
was developed to provide a standardized means of measuring
both wireless phone and hearing devices to determine usability
rating categories for both.
Ⅲ
Ⅲ
Ⅲ
Ⅲ
Fueling areas such as gas stations.
Below deck on boats.
Fuel or chemical transfer or storage facilities.
Areas where the air contains chemicals or particles such
as grain, dust, or metal powders.
Ⅲ
Any other area where you would normally be advised to
turn off your vehicle’s engine.
Ratings have been developed for mobile phones to assist
hearing device users find phones that may be compatible with
their hearing device. Not all phones have been rated for
compatibility with hearing devices. Phones that have been
rated have a label located on the box. Your MOTOROLA XPRT
Note: Never transport or store flammable gas, flammable liquids, or
explosives in the compartment of your vehicle that contains
your phone or accessories.
has an M3 rating
.
Restricting Children’s Access to Your Phone
These ratings are not guarantees. Results will vary depending
on the user’s hearing device and individual type and degree of
hearing loss. If a hearing device is particularly vulnerable to
interference noise; even a phone with a higher rating may still
cause unacceptable noise levels in the hearing device. Trying
Your phone is not a toy. Do not allow children to play with it as
they could hurt themselves and others, damage the phone or
make calls that increase your Sprint invoice.
84
4A. Important Safety Information
out the phone with your hearing device is the best way to
evaluate it for your personal needs.
Thus, if you pair an M3 hearing aid with an M3 phone, you will
have a combined rating of six for “excellent use.” This is
synonymous for T ratings.
M-Ratings: Phones rated M3 or M4 meet FCC requirements for
hearing aid compatibility and are likely to generate less
interference to hearing devices than unrated phones. (M4 is the
better/higher of the two ratings.)
Sprint further suggests you experiment with multiple phones
(even those not labeled M3/T3 or M4/T4) while in the store to
find the one that works best with your hearing aid device.
Should you experience interference or find the quality of
service unsatisfactory after purchasing your phone, promptly
return it to the store within 30 days of purchase. (A restocking
fee may be applied to exchanges. Visit www.sprint.com/returns
for details.) More information about hearing aid compatibility
T-Ratings: Phones rated T3 or T4 meet FCC requirements and
are likely to be more usable with a hearing device’s telecoil
(“T Switch” or “Telephone Switch”) than unrated phones. (T4 is
the better/higher of the two ratings. Note that not all hearing
devices have telecoils in them.)
may be found at: www.fcc.gov
,
www.fda.gov, and
Note: New Technologies, Including Wi-Fi
This phone has been tested and rated for use with hearing
aids for some of the wireless technologies that it uses. However,
there may be newer wireless technologies (including Wi-Fi)
used in this phone that have not been tested for use with
hearing aids.
www.accesswireless.org
.
Getting the Best Hearing Device
Experience With Your Phone
To further minimize interference:
Hearing aid devices may also be measured for immunity to
interference noise from wireless phones and should have
ratings similar to phones. Ask your hearing healthcare
professional for the rating of your hearing aid. Add the rating of
your hearing aid and your phone to determine probable
usability:
ⅷ
Set the phone’s display and keypad backlight settings to
ensure the minimum time interval:
1. Touch
> Settings > Display > Screen timeout.
2. Touch the minimum time interval setting.
ⅷ
Any combined rating equal to or greater than six offers
excellent use.
Any combined rating equal to five is considered normal use.
Any combined rating equal to four is considered usable.
ⅷ
ⅷ
Position the phone so the internal antenna is farthest from
your hearing aid.
Move the phone around to find the point with least
interference.
ⅷ
ⅷ
4A. Important Safety Information
85
ⅷ
ⅷ
It’s best to replace the battery when it no longer provides
acceptable performance. It can be recharged hundreds of
times before it needs replacing.
Don’t store the battery in high temperature areas for long
periods of time. It’s best to follow these storage rules:
Caring for the Battery
Protecting Your Battery
The guidelines listed below help you get the most out of your
battery’s performance.
Ⅲ
Less than one month:
-4° F to 140° F (-20° C to 60° C)
ⅷ
Recently there have been some public reports of wireless
phone batteries overheating, catching fire, or exploding. It
appears that many, if not all, of these reports involve
counterfeit or inexpensive, aftermarket-brand batteries with
unknown or questionable manufacturing standards. Sprint is
not aware of similar problems with Sprint phones resulting
from the proper use of batteries and accessories approved
by Sprint or the manufacturer of your phone. Use only Sprint-
approved or manufacturer-approved batteries and
Ⅲ
More than one month:
-4° F to 113° F (-20° C to 45° C)
Disposal of Lithium Ion (Li-Ion) Batteries
Do not handle a damaged or leaking Li-Ion battery as you can
be burned.
For safe disposal options of your Li-Ion batteries, contact your
nearest Sprint authorized service center.
accessories found at Sprint Stores or through your phone’s
manufacturer, or call 1-866-866-7509 to order. They’re also
available at www.sprint.com — click Accessories. Buying the
right batteries and accessories is the best way to ensure
they’re genuine and safe.
Special Note: Be sure to dispose of your battery properly. In
some areas, the disposal of batteries in household or business
trash may be prohibited.
ⅷ
ⅷ
In order to avoid damage, charge the battery only in
temperatures that range from 32° F to 113° F (0° C to 45° C).
Radio Frequency (RF) Energy
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When
it’s turned on, it receives and transmits radio frequency (RF)
signals. When you use your phone, the system handling your
call controls the power level. This power can range from 0.006
watt to 0.2 watt in digital mode.
Don’t use the battery charger in direct sunlight or in high
humidity areas, such as the bathroom.
Never dispose of the battery by incineration.
Keep the metal contacts on top of the battery clean.
Don’t attempt to disassemble or short-circuit the battery.
The battery may need recharging if it has not been used for
a long period of time.
ⅷ
ⅷ
ⅷ
ⅷ
86
4A. Important Safety Information
Knowing Radio Frequency Safety
The design of your phone complies with updated NCRP
standards described below.
Specific Absorption Rates (SAR) for Wireless
Phones
The SAR value corresponds to the relative amount of RF
energy absorbed into the head of a user of a wireless handset.
In 1991–92, the Institute of Electrical and Electronics Engineers
(IEEE) and the American National Standards Institute (ANSI)
joined in updating ANSI’s 1982 standard for safety levels with
respect to human exposure to RF signals. More than 120
scientists, engineers and physicians from universities,
government health agencies and industries developed this
updated standard after reviewing the available body of
research. In 1993, the Federal Communications Commission
(FCC) adopted this updated standard in a regulation. In August
1996, the FCC adopted hybrid standard consisting of the
existing ANSI/IEEE standard and the guidelines published by
the National Council of Radiation Protection and
The SAR value of a phone is the result of an extensive testing,
measuring and calculation process. It does not represent how
much RF the phone emits. All phone models are tested at their
highest value in strict laboratory settings. But when in
operation, the SAR of a phone can be substantially less than
the level reported to the FCC. This is because of a variety of
factors including its proximity to a base station antenna, phone
design and other factors. What is important to remember is that
each phone meets strict federal guidelines. Variations in SARs
do not represent a variation in safety.
Measurements (NCRP).
All phones must meet the federal standard, which incorporates
a substantial margin of safety. As stated above, variations in
SAR values between different model phones do not mean
variations in safety. SAR values at or below the federal standard
of 1.6 W/kg are considered safe for use by the public.
Body-Worn Operation
To maintain compliance with FCC RF exposure guidelines, if
you wear a handset on your body, use a Sprint-supplied or
Sprint-approved carrying case, holster or other body-worn
accessory. If you do not use a body-worn accessory, ensure
The highest reported SAR values of the MOTOROLA XPRT are:
the antenna is at least 7/16 inch (1.5 centimeters) from your
body when transmitting. Use of non-Sprint-approved
accessories may violate FCC RF exposure guidelines.
Cellular CDMA mode (Part 22)
:
Head: 1.03 W/kg; Body-worn: 0.97 W/kg
PCS mode (Part 24)
Head: 1.39 W/kg; Body-worn: 1.34 W/kg
:
For more information about RF exposure, visit the FCC website
at www.fcc.gov
.
4A. Important Safety Information
87
However, there is no guarantee that interference will not occur
in a particular installation.
FCC Radio Frequency Emission
This phone meets the FCC Radio Frequency Emission
Guidelines.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
FCC ID number: IHDP56LK1.
More information on the phone’s SAR can be found from the
following FCC website: http://www.fcc.gov/oet/ea/
.
ⅷ
Reorient the direction of the internal antenna.
ⅷ
Increase the separation between the equipment and
receiver.
FCC Notice
ⅷ
ⅷ
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may
cause undesired operation.
Owner’s Record
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
The model number, regulatory number, and serial number are
located on a nameplate inside the battery compartment.
Record the serial number in the space provided below. This will
be helpful if you need to contact us about your phone in the
future.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications.
Model: MOTOROLA XPRT (MB612)
Serial No.:
88
4A. Important Safety Information
User Guide Proprietary Notice
Certain features, services and applications are network
dependent and may not be available in all areas; additional
terms, conditions and/or charges may apply. Contact your
service provider for details.
All features, functionality, and other product specifications, as
well as the information contained in this guide, are based upon
the latest available information and believed to be accurate at
the time of printing. Motorola reserves the right to change or
modify any information or specifications without notice or
obligation.
MOTOROLA and the Stylized M Logo are trademarks or
registered trademarks of Motorola Trademark Holdings, LLC.
.All rights reserved. All other product or service names are the
property of their respective owners.
© 2011 Motorola Mobility, Inc. All rights reserved.
Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user’s authority to
operate the equipment.
Product ID: MOTOROLA XPRT
Manual Number: NNTN9169-A
User Guide template version 11a (September 2010)
4A. Important Safety Information
89
4B. Manufacturer’s Warranty
Motorola Limited Warranty for the United
States and Canada
ࡗ Manufacturer’s Warranty (page 90)
What Does this Warranty Cover?
Your phone has been designed to provide you with
reliable, worry-free service. If for any reason you have a
problem with your equipment, please refer to the
manufacturer’s warranty in this section.
Subject to the exclusions contained below, Motorola
Mobility, Inc. warrants its mobile telephones
(“Products”), Motorola-branded or certified accessories
sold for use with these Products (“Accessories”), and
Motorola software contained on CD-ROMs or other
tangible media and sold for use with these Products
(“Software”) to be free from defects in materials and
workmanship under normal consumer usage for the
period(s) outlined below. This limited warranty is a
consumer's exclusive remedy, and applies as follows to
new Motorola Products, Accessories, and Software
purchased by consumers in the United States or
Canada, which are accompanied by this written
warranty:
For information regarding the terms and conditions of
service for your phone, please visit www.sprint.com or
call Sprint Customer Service at 1-888-211-4727
.
Note: In addition to the warranty provided by your phone’s
manufacturer, which is detailed on the following pages, Sprint
offers a number of optional plans to cover your equipment for
non-warranty claims. Sprint Total Equipment Protection
provides the combined coverage of the Sprint Equipment
Replacement Program and the Sprint Equipment Service
and Repair Program, both of which are available separately.
Each of these programs may be signed up for within 30 days
of activating your phone. For more details, please visit your
nearest Sprint Store or call Sprint at 1-800-584-3666.
90
4B. Manufacturer’s Warranty
Products and Accessories
Exclusions (Products and Accessories)
Normal Wear and Tear. Periodic maintenance, repair and
replacement of parts due to normal wear and tear are
excluded from coverage.
Products Covered
Length of Coverage
Products and
One (1) year from the date of
purchase by the first consumer
purchaser of the product
unless otherwise provided for
below.
Accessories as
defined above, unless
otherwise provided for
below.
Batteries. Only batteries whose fully charged capacity
falls below 80% of their rated capacity and batteries
that leak are covered by this limited warranty.
Decorative
Limited lifetime warranty for
the lifetime of ownership by the
first consumer purchaser of the
product.
Abuse & Misuse. Defects or damage that result from:
(a) improper operation, storage, misuse or abuse,
accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting
from misuse; (b) contact with liquid, water, rain, extreme
humidity or heavy perspiration, sand, dirt or the like,
extreme heat, or food; (c) use of the Products or
Accessories for commercial purposes or subjecting the
Product or Accessory to abnormal usage or conditions;
or (d) other acts which are not the fault of Motorola, are
excluded from coverage.
Accessories and
Cases. Decorative
covers, bezels,
PhoneWrap™ covers
and cases.
Monaural Headsets.
Ear buds and boom
headsets that transmit
mono sound through a product.
wired connection.
Limited lifetime warranty for
the lifetime of ownership by the
first consumer purchaser of the
Products and
Accessories that are
Repaired or Replaced.
The balance of the original
Use of Non-Motorola Products and Accessories. Defects
or damage that result from the use of non-Motorola
branded or certified Products, Accessories, Software or
other peripheral equipment are excluded from
coverage.
warranty or for ninety (90)
days from the date returned to
the consumer, whichever is
longer.
4B. Manufacturer’s Warranty
91
Unauthorized Service or Modification. Defects or
damages resulting from service, testing, adjustment,
installation, maintenance, alteration, or modification in
any way by someone other than Motorola, or its
authorized service centers, are excluded from
coverage.
Software
Products Covered
Length of Coverage
Software. Applies only to
physical defects in the media that the date of purchase.
embodies the copy of the
Ninety (90) days from
software (e.g. CD-ROM, or floppy
disk).
Altered Products. Products or Accessories with (a) serial
numbers or date tags that have been removed, altered
or obliterated; (b) broken seals or that show evidence
of tampering; (c) mismatched board serial numbers; or
(d) nonconforming or non-Motorola housings, or parts,
are excluded from coverage.
Exclusions (Software)
Software Embodied in Physical Media. No warranty is
made that the software will meet your requirements or
will work in combination with any hardware or software
applications provided by third parties, that the operation
of the software products will be uninterrupted or error
free, or that all defects in the software products will be
corrected.
Communication Services. Defects, damages, or the
failure of Products, Accessories or Software due to any
communication service or signal you may subscribe to
or use with the Products Accessories or Software is
excluded from coverage.
Software NOT Embodied in Physical Media. Software that
is not embodied in physical media (e.g. software that is
downloaded from the Internet), is provided “as is” and
without warranty.
92
4B. Manufacturer’s Warranty
You will receive instructions on how to ship the
Products, Accessories or Software, at your expense, to
a Motorola Authorized Repair Center. To obtain service,
you must include: (a) a copy of your receipt, bill of sale
or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your
service provider, if applicable; (d) the name and
location of the installation facility (if applicable) and,
most importantly; (e) your address and telephone
number.
Who is Covered?
This warranty extends only to the first consumer
purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace
or refund the purchase price of any Products,
Accessories or Software that does not conform to this
warranty. We may use functionally equivalent
reconditioned/refurbished/pre-owned or new Products,
Accessories or parts. No data, software or applications
added to your Product, Accessory or Software,
including but not limited to personal contacts, games
and ringer tones, will be reinstalled. To avoid losing
such data, software, and applications, please create a
back up prior to requesting service.
What Other Limitations are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY,
OTHERWISE THE REPAIR, REPLACEMENT, OR
REFUND AS PROVIDED UNDER THIS EXPRESS
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO
EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE)
FOR DAMAGES IN EXCESS OF THE PURCHASE
How to Obtain Warranty Service or Other
Information
USA
1-800-734-5870
1-800-461-4575
1-888-390-6456
Canada
TTY
4B. Manufacturer’s Warranty
93
PRICE OF THE PRODUCT, ACCESSORY OR
SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR DATA,
SOFTWARE OR APPLICATIONS OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY TO
USE THE PRODUCTS, ACCESSORIES OR SOFTWARE
94
4B. Manufacturer’s Warranty
Adding Events 34
Call Guard 56
Index
Numerics
3-Way Call56
A
Camcorder 43
Clock Display 24
H
I
History 28
D
Abbreviated Dialing 20
Activation 3
Airplane Mode 25
Alarm Clock 35
Android Market 59
Answering Calls 19
Apps, Downloading 60
Data Roam Guard 56, 57
Data Services Password 5
Date & Time 10, 24
Dialing Options 18
Directions 68
Instant Messaging 55
Key Functions 9
K
L
Language 24
Latitude 69
Location Settings 24
Display Screen 23
Language 24
E
B
C
M
Emergency Numbers 20
Enhanced 911 (E911) 20
Entering Text 20–22
Battery 11–12
Capacity 11
Making Calls 18
Maps 69
Messaging
Charging 2, 12
Disposal 86
Installing 12
F
Email 55
FCC Notice 88
File Manager 34
Instant Messages 55
Text Messaging 53
Voicemail 4, 52
microSD Card 38–40
File Manager 34
Bluetooth 46–48
G
Calculator 35
Calendar 34
Gallery 44
Google Latitude 69
Index
95
Formatting 39
Installing 38
Phone Updates 36
Pictures 44
Sprint Service
Account Passwords 4
Missed Calls 19
Activation 3
Plus (+) Code Dialing 20
Music
Operator Services 6
Sprint 411 6
Sprint TV 67
Sprint Worldwide Wireless
Service 71
R
S
Downloading 39, 64
Playing 62
Resetting Your Phone 27
Ringers
Vibrate 23
Roaming 56–57
N
NASCAR Sprint Cup Mobile 67
Navigation 68
Activate 71
Call Guard 56
Data Roam Guard 56, 57
Roam Mode 56
Getting Help 79
Global Roaming Mode 72
International Data Roaming
75
Making and Receiving Calls
73
SIM Card 72
Status Messages 76
Voicemail 74
O
P
Owner’s Record 88
Phone (illus.) 8
Phone Number
Safety Information 82–89
Screen Lock 26
Settings 23–27
SMS Text Messaging 53
Software Updates,
Downloading 36
Special Numbers 26
Sprint Football Live 67
Sprint Music Plus 66
Sprint Radio 67
Displaying 12
Phone Settings 23–27
Airplane Mode 25
Display Settings 23–24
Language 24
T
TeleNav GPS Navigator 70
Text Entry
see Entering Text
Text Messaging 53
Location Settings 24
Sound Settings 23
TTY Use 25
96
Index
Three-Way Calling 56
Transferring Files 39
TTY Use 25
Turning Your Phone On and
Off 11
U
V
Updating Your Phone 36
USB 39
Vibrate 23
Video Camera 43
Videos 44
Voicemail
Retrieving 52
Setting Up 4, 52
Volume 23
W
Warranty 90
Wi-Fi 48
Wireless
Bluetooth 46
Wi-Fi 48
Index
97
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