C115
Welcome
.
Antenna
Enclosed on the top-
back of the phone.
Menu Key
Open a menu
when you see
in the display.
Ear Piece
Listen to your
voice calls and
messages.
Right Soft Key
Perform functions
identified by right
display prompt.
Left Soft Key
Perform functions
identified by left
display prompt.
Power/End Key
Press & hold to
turn on/off the
phone.
Press & release
to end phone
calls, exit menu
system.
Send/Answer Key
Make and answer
calls. Press in idle
screen to see the
recent dialed calls.
Navigation Key
Scroll through
lists, set volume.
Headset Connector
Port
Microphone
Power Connector Port
Insert charger.
1
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
886-2-2705-1811(TW)
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
MOTOROLA and the Stylized M Logo are registered in the US Patent &
Trademark Office. The Bluetooth trademarks are owned by their proprietor and
used by Motorola, Inc. under license. All other product or service names are
the property of their respective owners.
© Motorola, Inc. 2004
Caution: Changes or modifications made in the radio phone, not expressly
approved by Motorola, will void the user’s authority to operate the equipment.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted
Motorola and third-party software stored in semiconductor memories or other
media. Laws in the United States and other countries preserve for Motorola
and third-party software providers certain exclusive rights for copyrighted
software, such as the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in the Motorola
products may not be modified, reverse-engineered, distributed, or reproduced
in any manner to the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or by implication,
estoppel, or otherwise, any license under the copyrights, patents, or patent
applications of Motorola or any third-party software provider, except for the
normal, non-exclusive, royalty-free license to use that arises by operation of
law in the sale of a product.
2
Contents
Safety and General Information. . . . . . . . . . . . . . . . . . . . 8
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Package Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Changing Your SIM Card and Battery. . . . . . . . . . . . . . 15
Charging Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Turning On/Off Your Phone. . . . . . . . . . . . . . . . . . . . . . 15
Learning to Use Your Phone . . . . . . . . . . . . . . . . . . . . . 16
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Making and Answering Calls. . . . . . . . . . . . . . . . . . . . . 16
Symbols on the Screen . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . 20
Entering Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Calling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . 26
Redialing a Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using My Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Terminating an Incoming Call . . . . . . . . . . . . . . . . . . . . 27
Dialing an Emergency Number . . . . . . . . . . . . . . . . . . . 28
Dialing International Numbers. . . . . . . . . . . . . . . . . . . . 28
Inserting Special Characters into Dialing Sequences . . 29
Viewing the Received Calls or Dialed Calls List . . . . . . 29
Returning an Unanswered Call . . . . . . . . . . . . . . . . . . . 31
Entering Numbers in the Notepad. . . . . . . . . . . . . . . . . 32
Attaching a Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
3
One-Touch Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Quick Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Forwarding a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Barring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Putting a Call on Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Lock/ Unlock the Keypad . . . . . . . . . . . . . . . . . . . . . . . . 41
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Sending Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Viewing Message Status. . . . . . . . . . . . . . . . . . . . . . . . . 44
Receiving and Reading Messages . . . . . . . . . . . . . . . . . 44
Replying to Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Locking or Deleting a Text Message. . . . . . . . . . . . . . . . 45
Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Storing a Phonebook Entry. . . . . . . . . . . . . . . . . . . . . . . 47
Dialing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 49
Editing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 49
Sorting and Copying Phonebook Entries . . . . . . . . . . . . 50
Checking Phonebook Capacity. . . . . . . . . . . . . . . . . . . . 51
Personalizing Your Phone. . . . . . . . . . . . . . . . . . . . . . . . 53
Customizing Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Redefining Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Selecting a Different Language. . . . . . . . . . . . . . . . . . . . 54
Using MyMenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Getting More Out of Your Phone. . . . . . . . . . . . . . . . . . . 57
Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Managing Your Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Monitoring Phone Use . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Network Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
4
Personal Organizer Features. . . . . . . . . . . . . . . . . . . . . 64
Alarm Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Converting Currency . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Locking and Unlocking Your Phone . . . . . . . . . . . . . . . 66
Changing Your Unlock Code. . . . . . . . . . . . . . . . . . . . . 67
Protecting the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . 68
Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . 77
5
Menu Map
Main Menu
•
•
•
•
•
•
•
•
•
•
Messages
Phonebook
Recent Calls
Games
MyMenu
Ring Styles
Alarm Clock
Settings
More
Quick Dial
Shortcut
In idle, press
down to open
phonebook, right or left
to adjust volume.
up or
Note:
The Main Menu above
represents the standard phone
menu layout. You or your
service provider may have
changed the order of the menu
layout or changed the feature
names.
Go to Dialed Calls
press
Exit the menu system:
press
:
.
Not all features may be
available for all users.
.
6
Settings Menu
•
•
•
Call Forward *
•
Other Settings*
•
•
•
Voice Call
•
Personalize
Cancel All
•
•
•
•
Main Menu
Forward Status
Keys
Phone Status
Greeting *
Quick Dial *
•
•
•
My Tel. Numbers *
Active Line
•
Initial Setup
Battery Meter
•
•
•
•
•
•
•
•
•
•
•
Time and Date
In-Call Setup
Power On/Off
1-Touch Dial
Backlight
•
•
•
•
•
•
In-Call Timer
Call Cost Setup *
My Caller ID
Scroll
Answer Options
Call Waiting
Animation
Language
Battery Save
Contrast
Auto Redial
•
Security
DTMF
Master Reset
•
•
•
•
•
•
Phone Lock
Lock Keypad
Fixed Dial
•
•
Network
•
•
•
•
•
•
•
New Network
Call Barring *
SIM PIN
Network Setup
Avail. Networks
My Network List
Service Tone
New Passwords
Call Drop Tone
Band Selection
Headset
•
Auto Answer
* Optional Network, SIM card,
or subscription-dependent
features.
7
Safety and General Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.
READ THIS INFORMATION BEFORE USING YOUR PHONE.
The information provided in this document supersedes the general safety
information in user’s guides published prior to December 1, 2002.
Exposure To Radio Frequency (RF) Energy
Your phone contains a transmitter and a receiver. When it is ON, it
receives and transmits RF energy. When you communicate with your
phone, the system handling your call controls the power level at which
your phone transmits.
Your Motorola phone is designed to comply with local regulatory
requirements in your country concerning exposure of human beings to RF
energy.
Operational Precautions
To assure optimal phone performance and make sure human exposure to
RF energy is within the guidelines set forth in the relevant standards,
always adhere to the following procedures.
Phone Operation
When placing or receiving a phone call, hold your phone as you would a
wireline telephone.
Body-Worn Operation
To maintain compliance with RF energy exposure guidelines, if you wear
a phone on your body when transmitting, always place the phone in a
Motorola-supplied or approved clip, holder, holster, case, or body harness
for this phone, if available. Use of accessories not approved by Motorola
may exceed RF energy exposure guidelines. If you do not use one of the
body-worn accessories approved or supplied by Motorola, and are not
using the phone held in the normal use position, ensure the phone and its
8
antenna are at least 1 inch (2.5 centimeters) from your body when
transmitting.
Approved Accessories
Use of accessories not approved by Motorola, including but not limited to
batteries and antennas, may cause your phone to exceed RF energy
exposure guidelines. For a list of approved Motorola accessories, visit our
website at www.Motorola.com
.
RF Energy Interference/Compatibility
Note: Nearly every electronic device is susceptible to RF energy
interference from external sources if inadequately shielded, designed, or
otherwise configured for RF energy compatibility. In some circumstances
your phone may cause interference.
Facilities
Turn off your phone in any facility where posted notices instruct you to do
so. These facilities may include hospitals or health care facilities that may
be using equipment that is sensitive to external RF energy.
Aircraft
When instructed to do so, turn off your phone when on board an aircraft.
Any use of a phone must be in accordance with applicable regulations per
airline crew instructions.
Medical Devices
Pacemakers
Pacemaker manufacturers recommend that a minimum separation of
6 inches (15 centimeters) be maintained between a handheld wireless
phone and a pacemaker.
Persons with pacemakers should:
•
ALWAYS keep the phone more than 6 inches (15 centimeters) from
your pacemaker when the phone is turned ON.
•
NOT carry the phone in the breast pocket.
9
•
•
Use the ear opposite the pacemaker to minimize the potential for
interference.
Turn OFF the phone immediately if you have any reason to suspect
that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference, you may want to consult your hearing aid
manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from RF energy. Your
physician may be able to assist you in obtaining this information.
Use While Driving
Check the laws and regulations on the use of phones in the area where
you drive. Always obey them.
When using your phone while driving, please:
•
•
•
Give full attention to driving and to the road.
Use handsfree operation, if available.
Pull off the road and park before making or answering a call if
driving conditions so require.
Responsible driving best practices may be found in the “Wireless Phone
Safety Tips” at the end of this manual and at the Motorola website:
Operational Warnings
For Vehicles With an Air Bag
.
Do not place a phone in the area over an air bag or in the air bag
deployment area. Air bags inflate with great force. If a phone is placed in
the air bag deployment area and the air bag inflates, the phone may be
10
propelled with great force and cause serious injury to occupants of the
vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially explosive
atmosphere. Do not remove, install, or charge batteries in such areas.
Sparks in a potentially explosive atmosphere can cause an explosion or
fire resulting in bodily injury or even death.
Note: The areas with potentially explosive atmospheres referred to above
include fueling areas such as below decks on boats, fuel or chemical
transfer or storage facilities, areas where the air contains chemicals or
particles, such as grain, dust, or metal powders. Areas with potentially
explosive atmospheres are often but not always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn OFF your
phone when you are near electrical blasting caps, in a blasting area, or in
areas posted “Turn off electronic devices.” Obey all signs and
instructions.
Batteries
Batteries can cause property damage and/or bodily injury such as burns if
a conductive material such as jewelry, keys, or beaded chains touch
exposed terminals. The conductive material may complete an electrical
circuit (short circuit) and become quite hot. Exercise care in handling any
charged battery, particularly when placing it inside a pocket, purse, or
other container with metal objects. Use only Motorola original batteries
and chargers.
Your battery or phone may contain symbols, defined as follows:
Symbol
Definition
Important safety information will follow.
Your battery or phone should not be disposed of in a
fire.
11
Symbol
Definition
Your battery or phone may require recycling in
accordance with local laws. Contact your local
regulatory authorities for more information.
Your battery or phone should not be thrown in the
trash.
Your phone contains an internal lithium ion battery.
LiIon BATT
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when
exposed to flashing lights, such as when watching television or playing
video games. These seizures or blackouts may occur even if a person
never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family
history of such occurrences, please consult with your doctor before
playing video games on your phone or enabling a flashing-lights feature
on your phone. (The flashing-lights feature is not available on all
products.)
Parents should monitor their children's use of video game or other
features that incorporate flashing lights on the phones. All persons should
discontinue use and consult a doctor if any of the following symptoms
occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation.
To limit the likelihood of such symptoms, please take the following safety
precautions:
•
Do not play or use a flashing-lights feature if you are tired or need
sleep.
•
•
•
Take a minimum of a 15-minute break hourly.
Play in a room in which all lights are on.
Play at the farthest distance possible from the screen.
12
Repetitive Motion Injuries
When you play games on your phone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your
body. Follow these instructions to avoid problems such as tendonitis,
carpal tunnel syndrome, or other musculoskeletal disorders:
•
•
Take a minimum 15-minute break every hour of game playing.
If your hands, wrists, or arms become tired or sore while playing,
stop and rest for several hours before playing again.
•
If you continue to have sore hands, wrists, or arms during or after
play, stop playing and see a doctor.
Dual Band
The specification of 900/1800 is for European Frequency bands and 850/
1900 for North American frequency bands.
13
Getting Started
Package Content
Your wireless phone comes with a replaceable internal
battery and is typically equipped with a charger. Other
accessory can customize your phone to its maximum
performance and portability.
About This Manual
Optional Features
Features marked with this label are optional
network, SIM card, and/or subscription-
dependent features. All service providers in all
geographical areas may not offer these
features. Contact your service provider for information
about availability.
Optional Accessories
Features marked with this label require the use of
an optional Motorola OriginalTM accessory.
14
Changing Your SIM Card and
Battery
Your SIM (Subscriber Identity Module) card contains
your phone number, service details and phonebook/
message memory. It must be installed in your phone by
placing it in the defined SIM card slot on your phone
(located on the back of your phone underneath the
replaceable battery).
Charging Your Phone
Before using the phone, you need to charge the battery.
To ensure better performance of the battery, you may
have several full charge/discharge cycles.
To charge your phone, you may plug the travel charger
into the right jack on the bottom of your phone. Plug the
other end of the travel charger into the appropriate
electrical outlet. After the phone is fully charged with a
display of Battery Full, you may remove the charger.
Turning On/Off Your Phone
To turn on/off your phone, press and hold
. If
necessary, enter your SIM card PIN code and press OK.
(Note that after you enter an incorrect code 3 times, your
SIM card is disabled and the phone displays SIM Blocked. If
necessary, enter your 4-digit code and press OK to unlock
your phone. (Note that the default unlock code is set to
1234.)
15
Learning to Use Your
Phone
Adjusting the Volume
When you are in a call, adjust the earpiece speaker
volume (if your accessory earpiece allows you to do
so).
When the phone display is in idle, press the
navigation key right or left. By press to the very left,
you may mute the phone or turn the phone to the vibrate
mode.
Making and Answering Calls
To make a call, you may enter the number with keypad
keys. (Press Delete to erase the last digit, or hold Delete to
erase all digits.) You may press Send key to make the call
and End key when the call is done. To make a call from the
phonebook, see Phonebook on Page 47.
To answer a call, press the Send/Answer key to receive a
call and the End key to end the call. Or, you may apply the
any key answer function.
Find the Feature
>
>
>
>
Settings
In Call
Answer Option
Any Key Answer
16
Symbols on the Screen
r
Message
Indicator
o
Signal
q
Roam
Indicator
p
In use
Indicator
Strength
Indicator
]
Battery
Level
Indicator
n
Alert Type
Indicator
^
_
Clock
Menu
Indicator
n
Alert Type Indicator shows the current selected alert
profile. The default alert setting is loud ring.
o
Signal Strength Indicator shows the strength of your
phone's connection with the network.
p
In use Indicator indicates when a call is in progress,
and when you have a secure or insecure connection.
q
Roam Indicator appears when your phone uses
another network system outside your home network. Icon
here can also indicate your text entry mode, alpha,
numeric, symbol and etc.
r
Message Indicator appears when you have a new
voice or text message waiting.
]
Battery Level Indicator shows the amount of charge
left in your battery. The more the bars, the greater the
charge.
^
Clock displays the real time. See page 20 for setting
the Time and Date.
17
_
Menu Indicator indicates that you may press Main
Menu to open the system menu.
Using the Menu
Navigating to a Feature
To access many of your phone's features, you may use
these keys to move through the menu system:
Right Soft Key Press to apply the function indicated
on the bottom right of the screen.
Left Soft Key Press to apply the function indicated on
the bottom left of the screen.
Send/Answer Key Make and answer calls, and view
recent dialed calls.
Power/ End Key Press & hold to turn on/off the phone.
Or press to end calls and exit menus.
Navigation Key Scroll through menus/lists, and set
feature values.
The following example demonstrates how to select a
feature and enter information:
Find the Feature
>
>
Recent Calls
Dialed Calls
Press
and scroll to Recent Calls, and select Dialed Calls to see
the detailed call list.
18
Selecting a Feature
You may need to select a feature from a list. Some
features require you to select an item from a list, and you
may:
Press Back to go back to the previous screen. Scroll up or
down through the items. Press View to see the details of the
highlighted item. Or press
sub-menu.
again to enter the available
Entering Feature Information
Features such as Phonebook and Greeting require you to
enter detailed information.
Press Cancel to exit the menu without making changes.
Note: OK appears when you enter information. Press it to
save the information.
Press Change to edit the selected item. Also, you may scroll
up or down through the numeric items.
•
•
Enter numbers or text with the keypad.
When an item contains values, press
scroll left or right and select the value.
or
to
19
Setting Up Your Phone
A variety of phone settings are offered to suit your needs.
Setting the Time and Date
Find the Feature
>
>
>
>
Settings
Other Settings
Initial Setup
Time and Date
Changing Personal Greetings
Find the Feature
>
>
>
>
Settings
Other Settings
Personalize
Greeting
Choosing Alert and Ring Tones
Your phone rings and/or vibrates to notify you of an
incoming call, message, or other event. This ring or
vibration is called an alert. You can select one of five
different alert profiles: Loud Ring
and Silent
,
Soft Ring, Vibrate, Ring & Vibrate,
.
Each alert profile contains settings for ringer and keypad
volume. It also includes alert tone settings for different
events: incoming calls, text messages, voicemail
messages, alarms, and reminders. You can modify the
setting in each profile.
20
To choose alert profile:
Find the Feature
>
Ring Styles
> desired profile
Confirm
>
To customize your alert profile, your phone notifies you
of specific events:
Find the Feature
>
Ring Styles
> desired event
Confirm
> alert for event
Confirm
>
>
Setting Backlight
To set the time span that the display backlight lasts:
Find the Feature
>
>
>
>
Settings
Other Settings
Initial Setup
Backlight
Setting Contrast
To set the amount of contrast of your display:
Find the Feature
>
>
>
>
Settings
Other Settings
Initial Setup
Contrast
21
Setting Display Scrolling
To set the cursor to either stop or wrap around when it
reaches the top or end of a list:
Find the Feature
>
>
>
>
Settings
Other Settings
Initial Setup
Scroll
Setting Display Animation
To turn on/off the animation (to conserve the battery):
Find the Feature
>
>
>
>
Settings
Other Settings
Initial Setup
Animation
Setting Battery Save
To conserve the phone's power usage:
Find the Feature
>
>
>
>
Settings
Other Settings
Initial Setup
Battery Save
22
Resetting all Options
To restore all options to factory default values, except for
unlock code, security code, and lifetime timer:
Find the Feature
>
>
>
>
Settings
Other Settings
Initial Setup
Master Reset
Setting Up Your Phone for Optional
Handsfree Use
A phone headset enables you to use your phone
without using your hands. This accessory provides an
alternative way for you to use your phone without using
your handset.
Note: The use of wireless devices and their accessories
may be prohibited or restricted in certain areas. Always
obey the laws and regulations on the use of these
products.
Find the Feature
>
>
>
>
Settings
Other Settings
Headset
Auto Answer
23
Entering Text
The default Tap Method makes it easy for you to enter
names, numbers and text messages on your phone. You
can enter all characters (letters, numbers, and symbols)
using the standard tap method.
To enter text with the tap method, press a number key 1
or more times to cycle through characters. Release the
key to enter the displayed character. Press OK when
you are finished editing.
To switch from iTAP mode to TAP mode, press
then confirm the item you would like to apply.
and
Character Chart
Use this chart as a guide for entering spaces, numbers,
letters, symbols, and other characters with the Tap Method
text mode. Press the same key repeatedly to cycle through
available characters.
+ - 0 x * / \ [ ] = > < #
§
. 1 ? ! , @ _ & ~ : ; " - ( ) '
¿ ¡ % £ $ ¥
a b c 2
d e f 3
g h i 4
j k l 5
m n o 6
p q r s 7
24
t u v 8
w x y z 9
Capitalization and Add a Space
Press
(up/down)
To
change the words to initial
character capitalized, all
uppercase characters, or all
lowercase characters
Add a Space
Delete Letters and Words
Action
Press Delete to delete 1 letter at a time.
Press and hold Delete to delete the entire message.
Note: Sizes of characters may vary from one language
from another.
25
Calling Features
This chapter describes features related to making and
answering calls.
Displaying Your Phone Number
From the idle display:
Action
Press
>
Settings
>
Phone Status
>
My Tel. Numbers to see
your phone number.
Your phone number must be programmed on your
SIM card in order to use this feature.
When you are on a call:
Action
Press
>
My Tel. Numbers to see your phone number.
Redialing a Number
You can redial a previously dialed phone number, whether
the call was connected or busy. From the idle display:
Press
To
go directly to the dialed calls
list
1
26
Press
To
scroll to the entry you want to
call
2
3
>
Recent calls
>
Received Calls,
Dialed Calls orNotepad
redial the highlighted number
Using My Caller ID
The calling line identification (caller ID) feature
lets you see who is calling before answering.
If the caller’s name is stored in your phonebook,
the phone automatically displays the Name
.
Otherwise, the phone displays the caller's phone number.
If caller ID information is not available, your phone displays
Incoming Call
.
Terminating an Incoming Call
While the phone is ringing or vibrating:
Press
or IGNORE
To
cancel the incoming call
Depending on your phone settings and the type
of subscription you have, the call may be
forwarded to another number, go directly to
Voice Mail, or the caller may hear a busy signal.
27
Dialing an Emergency Number
Your service provider programs one or more emergency
phone numbers (such as 112 or 911) that you can call
under any circumstances. You can dial and call the
emergency number even when your phone is locked,
when you are prompted to enter a code or password,
when the SIM card is not inserted in your phone, or when
the SIM card is blocked or disabled.
Note: Emergency numbers vary by country. Your phone's
emergency number(s) may not work in all locations.
To call the emergency number at any time:
Press
To
1
2
keypad keys
dial the emergency number
(such as 112)
call the emergency number
Dialing International
Numbers
To dial the local international access code:
Action
Press
for 2 seconds to insert the international
access code for the country from which you are
dialling.
28
Inserting Special Characters
into Dialing Sequences
In addition to pressing numbers on your keypad, you can
insert special characters in a phone number.
While dialing (with digits visible in the display), you can
press Main Menu to insert one of the following (by
pressing
two times,
p
shows, three times,
w
shows in
the display):
Option
Description
Insert Pause
Your phone waits until the call
connects before it dials the next
digit(s) in the series.
(insert a
p)
Insert Wait
(insert a
Your phone waits until the call
connects, then prompts you for
confirmation before it dials the
next digit(s).
w
)
Viewing the Received Calls
or Dialed Calls List
Your phone keeps lists of the numbers from calls you
recently received and dialed, even if the calls did not
connect. The lists are sorted from newest to oldest entries.
The oldest entries are deleted as new ones are added.
Each entry tells you the person's number (or name, if
available) and whether the call connected or not. You can
call, store, or delete the numbers on these lists.
29
Shortcut: Press
to go directly to the dialed calls list
from the idle display.
To open the recent calls menu:
Find the Feature
>
Recent Calls
Press
To
scroll to Received Calls or Dialed
Calls
1
>
Recent Calls
2
3
Select
select Received Calls or Dialed Calls
highlight entry
scroll to an entry you want to
call, store, or delete
Note: If an entry is in bold
print, it means the call
connected.
call the entry’s number
4
Note: Press and hold
for
2 seconds to send the entry
number as DTMF tones.
or
press View to see the entry's
details or Store to save the
entry's details in the
phonebook
or
or
open the Last Calls Menu to
perform other procedures as
described in the following list
30
The Last Calls menu includes the following options:
Option
Description
Store
Create a phonebook entry
with the selected number in
the No. field. (This option
does not appear if Store
appears above the keys, or if
the number is already stored
as a phone book entry.)
Delete
Delete the entry. (This option
does not appear if Delete
appears above the key.)
Delete All
Delete all entries in the
current list.
Hide ID/ Show ID
Send Message
Hide or show your caller ID
for the next call.
Create a new text message,
with the selected number in
the Tel No. field.
Add Digits
Add digits to the end of the
selected number.
Attach Number
Attach another number from
the phonebook or recent calls
list to the end of the selected
number.
Returning an Unanswered Call
Your phone keeps a record of your unanswered calls.
When you cannot answer a call, you phone displays the
31
missed call indicator and the message of how many
missed calls there were.
Press
To
1
2
3
View
see the received calls list,
beginning with the most
recent call
scroll through the list and
select a call that you want to
return
make the call
Entering Numbers in the
Notepad
Your phone stores the most recent string of digits entered
on the keypad in a temporary memory location called the
notepad. These digits can be the last phone number that
you called, or a phone number that you simply entered but
did not call. These digits remain in the notepad even
when you turn off the phone.
To call the number, create a phonebook entry, or
perform other operations with the number stored in the
notepad:
Find the Feature
>
Recent Calls
>
Notepad
32
Press
or
To
call the number
open the Dialing Menu (to attach
a number or insert a special
character)
or
Store
create a new phonebook
entry with the notepad
number copied into the No.
field
Attaching a Number
You can attach a number from your phonebook or recent
calls list to the digits you enter in the display.
While dialing (with digits visible in the display):
Action
Press
>
Attach number to attach a number from the
phonebook or recent calls list to the end of the digits
you entered.
Using Voicemail
You can listen to your voicemail messages by
calling your network voicemail phone number.
Voicemail messages are stored on the network-
33
not on your phone. Contact your service provider for more
details.
Storing Your Voice Mail Number
Store your voicemail number in your phone to make it
faster and easier to use voicemail. Your voice mail number
is provided by your service provider.
Find the Feature
>
>
Messages
VoiceMail
Press
To
1
2
keypad keys
enter the phone number for
your voicemail
OK
store the number
Receiving a New Voicemail Message
When you receive a voicemail message, your phone
displays New VoiceMail notification message incoming
and VoiceMail indicator on the status pane.(Some
networks only indicate when you have messages,
whether they are new or not.) If users delete all
VoiceMail messages, the VoiceMail indicator will
disappear.
Listening to a Voicemail Message
To listen to you voicemail message at any time:
Find the Feature
>
Messages
>
VoiceMail
34
Your phone calls the voicemail phone number you stored.
If you do not have a voicemail number stored, the phone
guides you through storing a number.
Speed Dialing
Speed dial lets you dial any phonebook entry with a
minimal number of key presses.
When you store an entry in your phonebook, it is assigned
a unique speed dial number. You can then use the speed
dial feature to call the entry. In the idle display:
Press
To
1
keypad keys
enter the speed dial number
for the entry you want to dial
submit the number
2
3
call the entry
One-Touch Dialing
You can call phonebook entries 1 through 9 with the
push of a single key. The first nine numbers from the
SIM card would be put in the One-Touch Dialing
locations of 1-9. Press and hold the 1-digit speed dial
number for 1 second.
Find the Feature
>
>
>
Settings
Other Settings
Initial Setup
>
1-Touch Dial
35
Quick Dialing
You can dial pre-programmed numbers stored
on your phone. Your service provider may
program your phone with one or more quick dial
numbers, such as the customer service
number. You can call them by selecting them from the
quick dial list.
Find the Feature
>
Quick Dial
Note: Your service provider may use a different name for
this feature.
To change your quick dial numbers:
Find the Feature
>
>
>
Settings
Other Settings
Personalize
>
Quick Dial
Using Call Waiting
If you subscribe to call waiting, an alert tone
sounds while you are on a call to indicate
that you have received a 2nd call. To put the
1st call on hold and answer the 2nd call,
press SWITCH. To put the 1st call on hold and answer the
2nd call:
Press
To
answer the new call
1
36
Press
To
2
Switch
return to the 1st call
Note: You can press Switch at
any time to switch between
calls.
LINK
To end the 1st call and answer the 2nd call:
Press
To
end the current call
1
2
Your phone rings to signal
the new call.
answer the new call
To activate or deactivate call waiting:
Find the Feature
>
>
Settings
Call Waiting
>
In-Call Setup
Forwarding a Call
Call forwarding sends your phone's
incoming calls directly to another phone
number. Use call forwarding options to specify
which calls your phone should forward. When
you are ready to accept calls on your phone again, you
can turn off call forwarding.
37
Set Up or Cancel Call Forwarding
Find the Feature
>
Settings
The Call Forward option include Voice Calls Cancel all, and
Forward Status
>
Call Forward
,
.
Press
To
scroll to the type of calls you
want to forward
1
(
Cancel All cancels all call
forwarding and ends the
procedure.)
2
Select
open the call forward details
for that call type
scroll to Forward
3
4
Change
Select
change the Forward option
scroll to the call forward
option you want
5
6
7
store the option
scroll to To (same for If Busy
No Answer, or If Unreachable
,
If
)
8
9
Change
change the phone number
keypad keys
enter the forwarding phone
number
or
Browse
browse through your
phonebook or other lists for
the forwarding phone number
38
Press
10 OK
To
store the forwarding phone
number
Note: You can repeat this procedure to enter forwarding
information for other call types.
Check Call Forwarding Status
Your network may store call forwarding status for you. If
you change your phone's call forward settings, then you
should confirm that the network call forward status
matches your preferences.
Find the Feature
>
>
Settings
Forward Status
>
Call Forward
Press
1
To
scroll to Voice Calls
2
View
confirm that the network
settings are correct
Conference Calls
To talk to more than 1 person on a call, you
can make a conference call. Call the 1st
person, call the 2nd person, then link the 2
calls.
Press
keypad keys
To
1
dial the 1st person's number
39
Press
To
call the number
2
3
Hold
put the 1st call on hold
or
Your phone displays a
flashing phone indicator next
to the call on hold.
>
Hold
4
5
keypad keys
dial the next person’s number
call the number
Your phone displays an
active call indicator next to
the new active call.
6
7
LINK
connect the 2 calls
end the entire call
Barring a Call
Call barring lets you restrict outgoing or
incoming calls. You can restrict all calls,
calls to international numbers, or calls while
roaming.
Find the Feature
>
>
Settings
Call Barring
>
Security
Press
1
To
scroll to Outgoing or Incoming calls
2
Change
select barring for Outgoing or
Incoming calls
40
Press
To
scroll to a restriction for the
barred calls
3
4
Select
select the restriction for the
barred calls
5
6
keypad keys
enter your call barring
password (from your network
service provider)
OK
submit your password
Putting a Call on Hold
When you are on a call:
Action
Press Hold (if available).
or
Press
>
Hold.
Your phone displays a "flashing phone" indicator to
indicate that the call is on hold.
Lock/ Unlock the Keypad
By pressing the Menu Key and then the
key while in
idle mode, you may lock/ unlock the keypad.
41
Messages
Text messages are brief messages that you
can send and receive (such as Where are we
meeting?). Received messages appear on
your pone display or in your text message
inbox.
You must set up the text message inbox before you can
send and receive these messages. The total number of
messages the inbox can hold depends on the length of the
message, and the number of other messages and drafts
stored in your phone.
Note: Your service provider may have already
programmed the text message inbox settings for you.
Sending Messages
You can send text messages to 1 or more recipients. You
can manually enter the recipient's phone number, or select
the number or numbers from the phonebook or recent calls
lists.
Shortcut: While dialing (with digits visible in the display),
you can press
>
Send Messages to create a text message
addressed to the number entered.
Find the Feature
>
>
Messages
Create Message
42
Press
To
1
2
Change
select To
keypad keys
enter one or more phone
numbers where you want to
send the message
select one or more phone
numbers from the phonebook
or recent calls lists
Browse
3
4
5
OK
store the number(s)
select Msg
Change
keypad keys
enter the text message
Note: Message length is
limited. When you're close to
the limit, a two-digit display
shows how many characters
are left.
6
7
OK
store the text message
finish the message
DONE
Your phone displays Send
Message Now?
.
8
YES
or
No
send the message
You can choose Do not save or
Save to Outbox
43
Viewing Message Status
Text messages that you send are stored in the Outbox.
To view the content of your outbox:
Find the Feature
>
>
Messages
Outbox
Text messages are sorted from the newest to oldest.
Receiving and Reading
Messages
Note: you must set up the text message inbox before you
can receive text messages.
When you receive a new message, your phone displays
New Message and gives you an alert. Press Read to open
the message (or your text message inbox if there are
multiple messages).
You can press
to view the Text Msg Menu, which includes
the following options:
Options
Description
Forward
Open a copy of the text
message, with an empty To
field.
Store
Save callback number.
44
Replying to Messages
While viewing a text message, you can create a reply:
The Text Msg Menu includes the following:
Options
Reply
Description
Open a new text message
with the message's Replying To
number in the To field.
>
Locking or Deleting a Text
Message
You can open your text message inbox to read, lock or
delete messages at any time.
Messages in the text message inbox are sorted from
newest to oldest. If you want to save a message, you
should lock it to prevent it from deleting.
Find the Feature
>
>
Messages
Text Msgs
Press
1
To
scroll to the message you
want: unread and urgent,
read, read and locked
messages
2
Read
open the message
45
Press
To
3
Save
close the message without
changes
or
Delete
or
delete the message
open the Text Msg Menu
46
Phonebook
You can store a list of names and phone numbers in your
phone's electronic phonebook. You can view these entries
and call them directly from your phone.
To see the list of names stored in your phonebook, press
>
Phonebook from the idle display. Scroll to a name
and press View to view details of the phonebook entry
as shown in the following display.
Storing a Phonebook Entry
A phone number is required for a phonebook entry. All
other information is optional. You can store a phonebook
entry on your SIM card only.
Shortcut: Enter a phone number in the idle display, then
press Store to create a phonebook entry with the number in
the No. field. Go directly to step 3 in the following procedure
to enter additional information and store the entry.
Note: You can also use the following procedure to store a
fixed dial entry by scrolling to and selecting Fixed Dial.
47
Enter Information
Find the Feature
>
Phonebook
>
New Entry
Press
To
1
2
3
Select
select the type of entry
Change
select Name
keypad keys
enter a name for the
phonebook entry
4
5
6
OK
store the name
keypad keys
enter the phone number
store the phone number
OK
scroll to Speed No., the number.,
the number to speed dial the
entry
7
The next available speed dial
number is assigned to a new
phonebook number by
default.
8
9
Change
select Speed No. if you want to
change it
keypad keys
enter a different speed
number if desired
10 OK
save the modified speed
number
If your chosen speed number
is already assigned to
another entry, you are asked
if you want to replace that
entry.
48
Complete Phonebook Entry
When you finish entering information for a phonebook
entry:
Press
To
DONE
store the entry and return to
the phonebook list
Dialing a Phonebook Entry
You can use the phonebook list, speed dial, or 1-touch
dial to call a number stored in your phonebook.
Phonebook List
Find the Feature
>
Phonebook
Press
To
scroll to the entry you want
call the entry
Editing a Phonebook Entry
You can edit a phonebook entry stored on your SIM card.
If you change an entry's speed dial number, the entry is
moved to the new speed dial location and the original entry
is deleted.
Note: You can also use the following procedure to edit a
fixed dial entry by scrolling to and selecting Fixed Dial
.
49
Find the Feature
>
Phonebook
Press
1
To
scroll to the entry you want to
edit
2
3
View
Edit
display the entry's detailed
view
edit the phonebook entry
Deleting a Phonebook Entry
Find the Feature
>
Phonebook
Press
1
To
scroll to the entry you want to
delete
open the phonebook menu
2
3
scroll to Delete
4
Select
Yes
select Delete
5
confirm the deletion
Sorting and Copying
Phonebook Entries
You can copy 1 phonebook entry from your SIM card
location to another SIM card location.
Note: This function copies the original entry to a new
location. It does not delete the original entry.
50
Copy a Single Entry
Find the Feature
>
Phonebook
Press
To
open the phonebook menu
1
scroll to Copy Entry
2
3
4
5
Select
select Copy Entry
keypad keys
edit the speed dial number
OK
approve the copy to the
speed dial number
The phone displays Stored
.
You can now delete the old
phone book entry, if desired.
Checking Capacity
To check how much space is left in your phonebook, your
phone displays a memory meter. To see how much
memory is left in your SIM card, your phone lists the
number of phonebook entries used and the number
available.
Press
To
open the phonebook menu
1
2
scroll to capacity
51
Press
To
3
Select
select capacity
Your phone displays the
number of SIM card
phonebook entries available.
52
Personalizing Your
Phone
Customizing Menus
Your can customize the order of the items in your phone's
main menu, depending upon your usage.
Find the Feature
>
>
Setting
Personalize
>
Other Settings
Main Menu
>
Press
1
To
scroll to the menu item you
want to move
2
Grab
grab the menu item you want
to move
move the item up or down the
menu
3
4
Insert
insert the item in the new
location
53
Redefining Soft Keys
Find the Feature
>
>
Setting
Personalize
>
Other Settings
Keys
>
Press
1
To
scroll to Left or Right
2
Change
open the key editor
scroll to the new key function
3
4
Select
confirm the new function
Selecting a Different Language
Find the Feature
>
>
Setting
Initial Setup
>
Other Settings
>
Language
Using MyMenu
MyMenu enables you to quickly access your favorite menu
features. It is a pre-programmed with shortcuts to several
features, but you can add more.
Using MyMenu Shortcut
You can use MyMenu from the idle display, while on a call, or
while scrolling through a menu.
54
Use a MyMenu Key Number
Press
To
open the menu
1
2
the MyMenu key
number
go to the menu item, or
perform the menu action
Select a Feature From the MyMenu list
Find the Feature
>
MyMenu
> desired feature
Note: To edit or delete a MyMenu feature, highlight it in the
list and press the menu key to open a menu of options for
the feature.
Adding a MyMenu Shortcut
Press
To
enter the menu system
1
highlight the menu item
2
3
press and hold
open the MyMenu editor
The phone displays Assign
MyMenu for: "Item"?, where Item
is the name of the item you
selected.
4
Yes
view your options
55
Press
To
5
Change
change the MyMenu key
number, if necessary
or
DONE
select the MyMenu key number
and close the editor
56
Getting More Out of
Your Phone
Dialing Options
Fixed Dialing
When you activate the fixed dial feature, users can only
call the number in the fixed dial list.
Note: Employers can use fixed dial to limit employees'
phones to a predefined list of numbers, country codes, or
other prefixes.
Activating Fixed Dial
Find the Feature
>
>
Settings
Fixed Dial
>
Security
Creating and Calling Fixed Dial Entries
Fixed Dial list entries can be any length. You must
enter your SIM PIN2 code, from your network service
provider, to edit fixed dial entries. To open the fixed dial
list:
Find the Feature
>
More
>
Fixed Dial
In the fixed dial list, you can create, edit, delete, and sort
entries just like in the phonebook list. Fixed dial list entries
are stored on your SIM card.
57
Service Dialing
Dial preprogrammed numbers stored on your SIM card.
Your Service provider can program your SIM card with
phone numbers for services such as taxi companies,
restaurants., and hospitals.
Find the Feature
>
More
>
Service Dial
Managing Your Calls
Calling a number in a Text Message
If you receive a text message with an embedded phone
number, you can dial the number directly.
Find the Feature
>
Messages
>
Text Msgs
Press
1
To
scroll to the message with the
number
open the Text Msg menu
2
3
scroll to Call Back
4
Select
dial the number in the
message
If the message contains more than 1 phone number, scroll
to the desired number and press select to dial.
58
Sending DTMF Tones
While you are on a call, you can send key presses as
tones:
Action
Press
>
Send Tones to send a number to the
network as DTMF tones, for credit card calling or
password entry.
To set the tones to be Long DTMF or Short DTMF:
Find the Feature
>
>
Settings
Initial Setup
>
Other Settings
DTMF
>
Monitoring Phone Use
Viewing and Resetting Call Timers
Your phone tracks and records call times. Use the recent
calls menu to view and reset a call timer.
Network connection time is the elapsed time from
the moment you connect to your service provider's
network to the moment you end the call by
pressing the End key. This time includes busy
signals and ringing.
The amount of network connection time you track on your
resettable timer may not be equal the amount of time for
which you are billed by your service provider. For billing
information, please contact your service provider directly.
59
To view a call timer:
Find the Feature
>
Recent Calls
>
Call Times
Press
1
To
scroll to the timer you want to
view
2
Select
view the recorded time
To reset call timer:
Press
To
1
2
Reset
reset the time if available
Yes
confirm the reset
You can view the approximate network connection time
elapsed during the following calls:
Timer
Description
Last Call
Time of the last call dialed or
received. You cannot reset this
timer.
Dialed Calls
Total time of dialed calls since the
last time you reset this timer.
Received Calls
Total time spent on calls received
since the last time you reset this
timer.
All Calls
Total time of dialed and received
calls since the last time you reset
this timer.
60
Timer
Description
Lifetime
Total time of all calls on this
phone. You cannot reset this
timer.
Viewing and Resetting Call Costs
Find the Feature
>
Recent Calls
>
Call Cost
Press
1
To
scroll to the cost tracker you
want to view
2
Select
view the recorded cost
To reset the call tracker:
Press
To
1
2
Reset
reset the cost if available
OK
enter your PIN2 code to
confirm the reset
61
Network Features
Your phone network can provide the following call cost
information:
Cost Tracker
Description
Credit Available
Amount of your credit remaining.
For GSM advice-of-charge, this is
only available if you set a credit
limit.Note: your phone receives
cost information from the advice-
of-charge feature or third-party
prepay software.
Last Call
All Calls
Amount for the last call you dialed
or received. You cannot reset this
cost tracker.
Amount for all dialed and received
calls since the last time you reset
this cost tracker.
You can reset this value separate
from Dialed Calls and Received Calls, so
Dialed Calls plus Received Calls may not
equal All Calls
.
Reset All
Reset all call cost records.
62
Network Features
Network Selection
Find the Feature
>
>
Settings
Network
>
Other settings
Your service provider registers your phone to a network.
You can view information about the current network,
change how your phone searches for a network, specify
your preferred networks, and activate alerts that indicate
when a call is dropped or network registration changes.
63
Personal Organizer
Features
Alarm Clock
Find the Feature
>
Alarm Clock
Press
To
create/edit alarm item
1
>
New or select
[New Entry]
Alarm content list:
Name :
Time :
same as above
2
3
4
>
>
>
Edit
delete 1 alarm item
Delete
Delete All
delete all alarm items
Note: Your phone must be powered On in order for any
alarm that you may have set to be activated.
64
Calculator
Find the Feature
Press
>
More
>
Calculator
To
1
number keys
enter a number in the
calculator
highlight a calculator function
2
3
Select
perform the highlighted
function
Converting Currency
Find the Feature
>
More
>
Exchange Rate
Press
To
1
2
numberkeys
enter the exchange rate
OK
store the exchange rate
65
Security
Locking and Unlocking Your
Phone
You can look your phone manually or set your phone to
lock automatically whenever you turn it off.
When you try to use a locked phone, it asks you to enter
the unlock code. A locked phone still rings or vibrates for
incoming calls or messages, but you must unlock it to
answer.
You can make emergency call on your phone even when it
is locked.
Lock your Phone Manually
Find the Feature
>
>
Settings
Phone Lock
>
Security
Lock Now
>
Press
To
1
2
keypad keys
enter your 4-digit unlock code
OK
lock the phone
Set Your Phone to Lock Automatically
Find the Feature
>
>
>
Settings
Phone Lock
Automatic Lock
>
Security
>
On
66
Press
To
1
2
keypad keys
enter your 4-digit unlock code
OK
set the phone to lock
automatically
Unlock Your Phone
Press
To
1
keypad keys
enter your 4-digit unlock code
The unlock code is originally
set to 1234.
2
OK
unlock your phone
Changing Your Unlock Code
Find the Feature
>
>
Settings
New Passwords
>
Security
Press
To
scroll to the code or
password you want to change
3
4
5
6
7
8
9
Change
select the code or password
enter your old code
submit your old code
enter the new code
assign the new code
re-enter the new code
confirm the new code
keypad keys
OK
keypad Keys
OK
keypad keys
OK
67
If you forget a code or password
Press
To
go to the unlock code bypass
screen
1
2
3
keypad keys
enter your security code
submit your security code
OK
Protecting the SIM Card
Find the Feature
>
>
Settings
SIM PIN
>
Security
Unlock the SIM card PIN Code
Press
1
To
open the PIN unblocking
editor
2
3
4
keypad keys
enter the PIN code
submit the PIN code
OK
keypad keys
enter a new SIM card PIN
code
5
6
OK
assign the new SIM PIN code
keypad keys
re-enter your SIM card PIN
code
7
OK
confirm the new SIM PIN
code and unblock the SIM
card
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Games
Your phone comes with three games. If you get an
incoming call, message, alarm or alert, the game ends
automatically.
Find the Feature
>
Games
Press
To
scroll to the game of your
choice
1
2
>
Select
start the game
To end a game at any time:
Press
To
Back/ No
end the game session or
return to the game menu
69
Troubleshooting
Check these questions first if you have problems with your
phone:
Question
Answer
How do I know The battery level indicator should
if my battery is show at least one bar (segment)
charged?
of power. If it does not, please
recharge your phone’s battery.
(See “Changing Your Phone” on
Page 15.) If the battery level
indicator has three bars showing,
then your phone’s battery is fully
charged.
Do you have a If necessary, turn off your phone
valid SIM card and make sure that you have
inserted in
inserted a valid SIM card.
your phone?
Does the
The signal strength indicator
should have at least one segment
showing. If it does not, move to an
area with a stronger signal to use
your phone.
handset have
a signal? Do
you see a
signal
showing in the
display?
Is the earpiece While on a call, scroll up.
volume too
low?
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Question
Answer
Is the other
Your phone may be muted. You
party unable to may take the call off of mute by
hear you?
making the appropriate soft key
selection. (See page 16, Adjusting
the Volume.)
Also, you and/or the person you
are speaking with may be in a
weak network coverage area.
Make sure that your phone's
microphone is not obstructed.
Has the phone Dropping your phone, getting it
been
wet, or using a non-Motorola
battery charger can damage the
phone. The phone's limited
warranty does not cover liquid
damage or damage caused from
using non-Motorola accessories.
damaged,
dropped or
gotten wet?
I can't hear my Ensure that your phone is not set
phone ring.
to Silent or Vibrate. See page 20
on how do modify your phone's
Alert and Ring Tone profiles:
Loud, Soft Ring, Vibrate, Ring &
Vibrate, and Silent.
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The following referring to specific problems:
Problem
My phone was Report a stolen phone to the
stolen. To police and to your service
Solution
whom should I provider.
report this?
I forgot my
password
See “Changing Your Unlock
Code” on page 67.
I pressed the
End/Power
key, but
nothing
happened.
To either turn your phone On or
Off, you must Press and Hold the
End/ Power Key for a couple of
seconds. If your phone will still not
turn On when you do this, then
check to see if your phone's
battery is charged.
The Display
says Insert SIM
card or Check SIM
Card even
though I have
inserted my
SIM card in the
phone.
The SIM card may be incorrectly
inserted. Check the SIM card to
make sure that it is inserted
properly. If you changed the
default unlock code in your phone,
please enter the unlock code that
you defined to unlock it.
The display
Call your service provider to
says Enter Unlock obtain the PIN unblocking code.
Code. How do I
unblock my
SIM card?
If you changed the default unlock
code in your phone, please enter
the unlock code that you defined
to unlock it.
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Problem
Solution
The display
Enter the factory-preset unlock
says Enter Unlock code, 1234, or the last 4 digits of
code. How do I
unlock my
phone?
your phone number.
Myphone asks The application you want is
for an unlock
code when I
try to open a
feature.
locked. If you own the phone but
do not know the unlock code, see
“Changing Your Unlock Code” on
page 67..
My phone
rings even
though I
The ringer may be set to play a
tone even though your phone is
set to a silent alert profile.
selected the
silent or
vibrate alert
profile.
I tried to place Your call did not reach the
a call and
heard an
alternating
wireless system. You may have
dialed the number too soon after
turning the phone on. Wait until
high/low tone. the display shows the name of
your service provider before
making a call.
73
Problem
Solution
I cannot make/ Make sure that you have a phone
answer calls.
signal. Avoid electrical or radio
interference, and obstructions
such as bridges, parking garages,
or tall buildings.
Your phone may also have the
Call Barring feature turned on. If
you know the unlock code, you
can change this setting in the
security menu.
>
Settings
>
Security. Also, check
and make sure your SIM card is
inserted and working.
My phone has Make sure you have a phone
poor reception signal. Stay clear of any
and drops
calls.
obstructions such as bridges,
parking garages, or tall buildings.
I cannot hear
others on my
phone.
While on a call, adjust the volume
by scrolling with the Navigation
Key to either the right (to
increase) or to the left (to
decrease) the phone volume in
my earpiece. Also, make sure that
your phone's earpiece is not
blocked by its carrying case.
I cannot open
my inbox.
Before you can use text or
information services messages,
you must set up the appropriate
inbox.
74
Problem
Solution
How do I see
To see the most recent calls you
the calls I sent dialed or received, open the list:
or received?
>
Recent calls
Dialed calls
My phone will Your phone sends commands and
>
Received Calls or
.
not dial
voicemail
commands,
passwords as DTMF tones. You
can set your phone's DTMF tones
to be Long, Short or Off. If you
passwords, or have trouble sending numbers,
other codes.
check your DTMF setting.
From the idle display, press:
>
Settings
DTMF
>
Other Settings
>
Initial
Setup
>
.
Press
to scroll to Long DTMF or
Short DTMF and press Select to
confirm.
My phone's
display is too
light.
You can change the level of
contrast in your phone display.
What can I do
to extend
battery life?
Your battery's performance is
affected by charge time, feature
use, temperature changes, and
other factors. You may also select
Battery Save to help maximize the
amount of time that your battery
will last between charges (see
Setting Battery Save on page 22).
75
Problem
How do I
remove the
battery?
Solution
Remove it by opening the back
cover of the phone.
My phone is
stuck and
none of the
You may need to reset your
phone. To reset your phone
(without changing any of the
buttons I push defaults that you currently have),
will do remove your replaceable battery
anything. How from your phone and then insert it
do I make my
phone work?
back into your phone. This will
reset your phone and you should
be able to power your phone back
on and use it again.
76
Specific Absorption Rate Data
This model phone meets the international standards for exposure to
radio waves.
Your mobile phone is a radio transmitter and receiver. It is designed and
manufactured not to exceed limits for exposure to radio frequency (RF)
energy. These limits are part of comprehensive guidelines and establish
permitted levels of RF energy for the general population. The guidelines
are based on standards that were developed by independent scientific
organizations through periodic and thorough evaluation of scientific
studies. The guidelines include a substantial safety margin designed to
assure the safety of all persons, regardless of age and health.
The exposure standard for mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. Under the
1
guidelines for your phone model, the SAR limit is 2.0 W/kg. Tests for
2
SAR are conducted in accordance with CENELEC testing procedures
using standard operating positions with the phone transmitting at its
highest certified power level in all tested frequency bands. Although the
SAR is determined at the highest certified power level, the actual SAR of
the phone while operating can be well below the maximum value. This is
because the phone is designed to operate at multiple power levels so as
to use only the power required to reach the network. In general, the closer
you are to a base station, the lower the power output of the phone.
Before a phone model is available for sale to the public, it is tested to
confirm compliance with the guidelines. The tests are performed in
positions that conform to a uniform testing methodology determined by an
expert standards body. The highest SAR value for this model phone when
3
tested for use at the ear is 0.88 W/kg.
While there may be differences between the SAR levels of various
phones and at various positions, they all meet the governmental
requirements for safe exposure. Please note that improvements to this
77
product model could cause differences in the SAR value for later
products; in all cases, products are designed to be within the guidelines.
1. The SAR limit recommended by international guidelines (ICNIRP) for mobile
phones used by the public is 2.0watts/kilogram (W/kg) averaged over ten
grams of tissue. The limit incorporates a substantial margin for safety to give
additional protection for the public and to account for any variations in
measurements.
2. CENELEC is a European Union standards body.
3. Additional related information includes the Motorola testing protocol,
assessment procedure, and measurement uncertainty range for this product.
ITC03-182
78
European Union Directives Conformance Statement
Hereby, Motorola declares that this product is in compliance
with
•The essential requirements and other relevant provisions of
Directive 1999/5/EC
•All other relevant EU Directives
IMEI: 350034/40/394721/9
0168
Product
Approval
Number
Type: MC2-41H14
The above gives an example of a typical Product Approval Number.
You can view your product's Declaration of Conformity (DoC) to Directive
DoC, enter the product Approval Number from your product's label in the
"Search" bar on the Web site.
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