Motorola A925 User Manual

Welcome  
This reference guide describes the many features in your A925  
multimedia handset.  
Camera  
Status Light  
Earpiece  
Game Key A  
Speakerphone  
Key  
Game Key B  
Touchscreen  
Volume  
Up/Down  
Navigation Key  
Press arrows to  
move through  
items.  
Voice Key  
Press center to  
select highlighted  
item.  
Shortcut Key  
Press to go to  
favorite application  
(default: Home  
screen).  
Triangle Key  
Press to use  
features from 3.  
Power/End Key  
Press & hold to  
turn on & off.  
Send Key  
Microphone  
Press to make &  
answer calls.  
Press & release  
to end calls.  
Welcome - 1  
                       
Contents  
Contents - 3  
4 - Contents  
Contents - 5  
Safety and General Information  
IMPORTANT INFORMATION ON SAFE AND EFFICIENT  
OPERATION. READ THIS INFORMATION BEFORE USING  
YOUR PHONE.  
The information provided in this document supersedes the general  
safety information in user guides published prior to  
December 1, 2002.  
Exposure To Radio Frequency (RF) Energy  
Your phone contains a transmitter and a receiver. When it is ON, it  
receives and transmits RF energy. When you communicate with  
your phone, the system handling your call controls the power level  
at which your phone transmits.  
Your Motorola phone is designed to comply with local regulatory  
requirements in your country concerning exposure of human  
beings to RF energy.  
Operational Precautions  
To assure optimal phone performance and make sure human  
exposure to RF energy is within the guidelines set forth in the  
relevant standards, always adhere to the following procedures.  
External Antenna Care  
Use only the supplied or Motorola-approved replacement antenna.  
Unauthorised antennas, modifications, or attachments could  
damage the phone.  
Do NOT hold the external antenna when the phone is IN USE.  
Holding the external antenna affects call quality and may cause the  
phone to operate at a higher power level than needed. In addition,  
use of unauthorised antennas may result in non-compliance with  
the local regulatory requirements in your country.  
Safety and General Information - 7  
 
Phone Operation  
When placing or receiving a phone call, hold your phone as you  
would a wireline telephone.  
Body-Worn Operation  
To maintain compliance with RF energy exposure guidelines, if you  
wear a phone on your body when transmitting, always place the  
phone in a Motorola-supplied or approved clip, holder, holster,  
case, or body harness for this phone, if available. Use of  
accessories not approved by Motorola may exceed RF energy  
exposure guidelines. If you do not use one of the body-worn  
accessories approved or supplied by Motorola, and are not using  
the phone held in the normal use position, ensure the phone and its  
antenna are at least 1 inch (2.5 centimetres) from your body when  
transmitting.  
Data Operation  
When using any data feature of the phone, with or without an  
accessory cable, position the phone and its antenna at least 1 inch  
(2.5 centimetres) from your body.  
Approved Accessories  
Use of accessories not approved by Motorola, including but not  
limited to batteries and antenna, may cause your phone to exceed  
RF energy exposure guidelines. For a list of approved Motorola  
accessories, visit our website at www.Motorola.com.  
RF Energy Interference/Compatibility  
Note: Nearly every electronic device is susceptible to RF energy  
interference from external sources if inadequately shielded,  
designed, or otherwise configured for RF energy compatibility. In  
some circumstances your phone may cause interference.  
Facilities  
Turn off your phone in any facility where posted notices instruct you  
to do so. These facilities may include hospitals or health care  
8 - Safety and General Information  
facilities that may be using equipment that is sensitive to external  
RF energy.  
Aircraft  
When instructed to do so, turn off your phone when on board an  
aircraft. Any use of a phone must be in accordance with applicable  
regulations per airline crew instructions.  
Medical Devices  
Pacemakers  
Pacemaker manufacturers recommend that a minimum separation  
of 6 inches (15 centimetres) be maintained between a handheld  
wireless phone and a pacemaker.  
Persons with pacemakers should:  
ALWAYS keep the phone more than 6 inches (15 centimetres)  
from your pacemaker when the phone is turned ON.  
NOT carry the phone in the breast pocket.  
Use the ear opposite the pacemaker to minimise the potential  
for interference.  
Turn OFF the phone immediately if you have any reason to  
suspect that interference is taking place.  
Hearing Aids  
Some digital wireless phones may interfere with some hearing aids.  
In the event of such interference, you may want to consult your  
hearing aid manufacturer to discuss alternatives.  
Other Medical Devices  
If you use any other personal medical device, consult the  
manufacturer of your device to determine if it is adequately  
shielded from RF energy. Your GP may be able to assist you in  
obtaining this information.  
Safety and General Information - 9  
Use While Driving  
Check the laws and regulations on the use of phones in the area  
where you drive. Always obey them.  
When using your phone while driving, please:  
Give full attention to driving and to the road.  
Use hands-free operation, if available.  
Pull off the road and park before making or answering a call if  
driving conditions so require.  
Operational Warnings  
For Vehicles With an Air Bag  
Do not place a phone in the area over an air bag or in the air bag  
deployment area. Air bags inflate with great force. If a phone is  
placed in the air bag deployment area and the air bag inflates, the  
phone may be propelled with great force and cause serious injury  
to occupants of the vehicle.  
Potentially Explosive Atmospheres  
Turn off your phone prior to entering any area with a potentially  
explosive atmosphere, unless it is a phone type especially qualified  
for use in such areas and certified as “Intrinsically Safe.” Do not  
remove, install, or charge batteries in such areas. Sparks in a  
potentially explosive atmosphere can cause an explosion or fire  
resulting in bodily injury or even death.  
Note: The areas with potentially explosive atmospheres referred to  
above include fuelling areas such as below decks on boats, fuel or  
chemical transfer or storage facilities, areas where the air contains  
chemicals or particles, such as grain, dust, or metal powders.  
Areas with potentially explosive atmospheres are often but not  
always posted.  
10 - Safety and General Information  
Blasting Caps and Areas  
To avoid possible interference with blasting operations, turn OFF  
your phone when you are near electrical blasting caps, in a blasting  
area, or in areas posted “Turn off electronic devices.” Obey all  
signs and instructions.  
Batteries  
Batteries can cause property damage and/or bodily injury such as  
burns if a conductive material such as jewellery, keys, or beaded  
chains touch exposed terminals. The conductive material may  
complete an electrical circuit (short circuit) and become quite hot.  
Exercise care in handling any charged battery, particularly when  
placing it inside a pocket, bag, or other container with metal  
objects. Use only Motorola original batteries and chargers.  
Your battery or phone may contain symbols, defined as follows:  
Symbol  
Definition  
Important safety information will follow.  
Your battery or phone should not be disposed of in  
a fire.  
Your battery or phone may require recycling in  
accordance with local laws. Contact your local  
regulatory authorities for more information.  
Your battery or phone should not be thrown in the  
trash.  
Your phone contains an internal lithium ion  
battery.  
LiIon BATT  
Seizures/Blackouts  
Some people may be susceptible to epileptic seizures or blackouts  
when exposed to blinking lights, such as when watching television  
Safety and General Information - 11  
or playing video games. These seizures or blackouts may occur  
even if a person never had a previous seizure or blackout.  
If you have experienced seizures or blackouts, or if you have a  
family history of such occurrences, please consult with your doctor  
before playing video games on your phone or enabling a blinking-  
lights feature on your phone. (The blinking-light feature is not  
available on all products.)  
Parents should monitor their children's use of video game or other  
features that incorporate blinking lights on the phones. All persons  
should discontinue use and consult a doctor if any of the following  
symptoms occur: convulsion, eye or muscle twitching, loss of  
awareness, involuntary movements, or disorientation.  
To limit the likelihood of such symptoms, please take the following  
safety precautions:  
Do not play or use a blinking-lights feature if you are tired or  
need sleep.  
Take a minimum of a 15-minute break hourly.  
Play in a room in which all lights are on.  
Play at the farthest distance possible from the screen.  
Repetitive Motion Injuries  
When you play games on your phone, you may experience  
occasional discomfort in your hands, arms, shoulders, neck, or  
other parts of your body. Follow these instructions to avoid  
problems such as tendonitis, carpal tunnel syndrome, or other  
musculoskeletal disorders:  
Take a minimum 15-minute break every hour of game playing.  
If your hands, wrists, or arms become tired or sore while  
playing, stop and rest for several hours before playing again.  
If you continue to have sore hands, wrists, or arms during or  
after play, stop playing and see a doctor.  
12 - Safety and General Information  
European Union Directives Conformance Statement  
Hereby, Motorola declares that this product is in  
compliance with  
The essential requirements and other relevant  
provisions of Directive 1999/5/EC  
All other relevant EU Directives  
IMEI: 350034/40/394721/9  
Product  
Approval  
0168  
Type: MC2-41H14  
Number  
The above gives an example of a typical Product Approval Number.  
You can view your product's Declaration of Conformity (DoC) to  
Directive 1999/5/EC (the R&TTE Directive) at www.motorola.com/  
rtte - to find your DoC, enter the product Approval Number from  
your product's label in the "Search" bar on the Web site  
Safety and General Information - 13  
Getting Started  
What’s in the Box?  
Your A925 multimedia handset comes with:  
2 Rechargable batteries and doors:  
Standard battery and door  
Extra Capacity battery and door (may not be available in all  
countries)  
Battery charger  
Desktop cradle  
Stylus  
Stereo headset with Send and End keys  
CD-ROM with computer synchronisation software (A925  
Desktop Suite), product manuals, and other product  
information and software  
Removable memory card (may not be available in all  
countries)  
USB cable (for connecting to computer)  
Regional power adapters  
Protective carrying case  
3 welcome package (may not be available in all countries)  
Note: The in-box items may vary by country. Contact 3 for more  
details.  
For more information, visit:  
www.hellomoto.com  
14 - Getting Started  
       
About this Guide  
This reference guide is a companion to the user’s guide that is  
packaged with your handset. Refer to the user’s guide for general  
information about using the handset. This reference guide contains  
all of the information in the user’s guide, plus information about  
additional handset features.  
Optional Features  
Features marked with this label are optional  
network and/or subscriber-dependent. They  
may not be offered by all service providers in  
all geographical areas. Contact your service  
provider for availability.  
Optional Accessories  
Features marked with this label require an optional  
Motorola Original™ accessory.  
Getting Started - 15  
     
Installing the USIM Card  
Your USIM (Universal Subscriber Identity Module) card contains  
your phone number, service details, and memory for storing phone  
numbers and messages.  
Caution: Do not bend or scratch your USIM card, and avoid  
exposing it to static electricity, water, or dirt.  
Do This  
1
Push down  
release latch, slide  
back cover down,  
and remove.  
Release latch  
2
Slide USIM card  
door to the left and  
lift open.  
16 - Getting Started  
         
Do This  
3
Insert USIM card  
into tray (notch in  
upper right corner,  
gold plate down).  
4
Close USIM card  
door and slide to  
right to lock.  
Installing the Memory Card  
The memory card lets you store multimedia files, such as audio  
clips, pictures, and video clips.  
Do This  
1
If back cover is on, remove it as described in  
Getting Started - 17  
     
Do This  
2
Insert memory card into card slot with notch in upper  
right corner. Push card completely into slot until it  
locks.  
If you need to remove the memory card, push it into the slot until it  
unlocks. Then slide it out.  
Installing the Battery  
You must install and charge the battery to use your handset.  
Use only Motorola Original batteries and accessories.  
Store batteries in their protective cases when not in use.  
Do This  
1
Remove the battery from its protective clear plastic  
case.  
2
If back cover is on, remove it as described in  
18 - Getting Started  
   
Do This  
3
Insert the battery  
under the tab and  
push down.  
4
Replace back cover and slide into place.  
Charging the Battery  
New batteries are partially charged, so you must charge them  
before you can use your handset. Some batteries perform best  
after several charge/discharge cycles.  
Do This  
1
Plug the charger  
in with the release  
tab up.  
Getting Started - 19  
       
Do This  
2
Plug the other end of the charger into an electrical  
outlet. While the battery is charging, Charging Battery  
and the battery’s current charge level (Very Low to  
High) displays on the screen.  
3
When Charging Complete displays, press the release tab  
and remove the charger. The typical time needed to  
fully charge the battery is 3 hours.  
Battery Use  
Battery performance depends on your wireless carrier’s network  
configuration; signal strength; temperature; features and settings  
you select and use; and your voice, data, and other application use.  
Caution: To prevent injuries or burns, do not allow metal objects to  
contact or short-circuit the battery terminals.  
To maximise your battery’s performance:  
Always use Motorola Original™ batteries and battery  
chargers. The warranty does not cover damage caused by  
using non-Motorola batteries and/or battery chargers.  
New batteries or batteries stored for a long time may require a  
longer charge time.  
Charge the battery at or near room temperature.  
Do not expose batteries to temperatures below -10° C (14° F)  
or above 45° C (113° F). Always take your handset with you  
when you leave your vehicle.  
When you do not intend to use a battery for a while, store it  
uncharged in a cool, dark, dry place, such as a refrigerator.  
With extended use, batteries gradually wear down and require  
longer charging times. This is normal. If you charge a battery  
regularly and notice a decrease in talk time or an increase in  
charging time, it is probably time to buy a new one.  
20 - Getting Started  
     
Dispose of rechargeable batteries properly. You may need to  
recycle them. Refer to your battery’s label for battery type, and  
contact your local recycling centre for proper disposal methods.  
Never dispose of batteries in a fire because they may explode.  
Turning Your Handset On  
Press and hold to turn  
on and off  
After you turn the handset on, your personal home page displays  
more about this screen.  
Setting up Your Handset  
When you turn on the handset for the first time, it prompts you to:  
Select primary and secondary languages  
Calibrate the screen for accurate screen taps  
Enter current time and date  
After the setup sequence, you can bring up the calibration screen  
anytime by pressing the Shortcut key ( ) and then pressing  
D
Game key A ( ).  
F
customise your handset.  
If you want to enter information about yourself into the handset, see  
Getting Started - 21  
         
Making and Answering Calls  
This section describes the basic calling features. For more  
To make and answer calls, your handset must:  
be turned on  
have a USIM card installed  
have a network connection with adequate signal strength  
Making a Call  
Do This  
1
Press  
.
B
2
Select a voice or video call by tapping an icon:  
voice call  
video call  
3
Use the provided stylus to tap the number you want  
to dial on the keypad.  
4
5
Press  
to make the call.  
B
To end the call, press  
.
A
Answering a Call  
When you receive a call, the handset rings or vibrates (unless set  
to Silent mode).  
Do This  
1
Press  
to answer the call.  
B
2
To end the call, press  
.
A
22 - Getting Started  
         
Using Your Handset  
See page 1 for a description of your handset’s components.  
Handset Screen  
Application  
Selector Bar  
Menu Bar  
Application Space  
Button Bar  
Status Bar  
Application  
Shows six icons that allow easy access  
Selector Bar to commonly used applications.  
Menu Bar  
Shows menus for the open application.  
Shows the open application.  
Application  
Space  
Button Bar  
Shows buttons you can select in the  
open application.  
Using Your Handset - 23  
         
Status Bar  
Shows handset status information.  
Using Touchscreen Control  
You can use all of the features by tapping on icons, text, and on-  
screen buttons with the provided stylus. One tap selects an item.  
The stylus fits in a storage compartment on the back of the  
handset.  
Stylus  
Using Navigation Key  
Instead of using the stylus, you can use the Navigation key ( ).  
C
Press the four arrows to highlight an item on the screen. Press the  
centre key to select the highlighted item.  
Triangle Key  
Navigation Key  
Note: This guide describes how to use touchscreen control to use  
the features. In most cases, it does not include the equivalent  
Navigation key for using the feature.  
Using Triangle Key  
The Triangle key ( ) provides access to unique features from 3.  
E
See the 3 welcome package for more about these features.  
24 - Using Your Handset  
               
Using Game Keys  
The handset has two Game keys. You can use these keys to play  
games that you install on the handset.  
Game Key A  
Game Key B  
In addition to playing games, you can also use these keys as  
follows:  
Game Key A  
In many handset applications, you can press Game key A ( ) to  
F
open the first (leftmost) menu in the menu bar. Press  
close the menu.  
F again to  
Game Key B  
Press the Shortcut key ( ) and then press Game key B (  
)
G
D
within 3 seconds to lock the handset. See “Locking and Unlocking  
Opening Applications  
Your handset has many built-in applications for communications,  
personal organisation, and entertainment. Every application has an  
associated icon.  
You can open an application in the following ways:  
Select one of the icons in the Application Selector bar at the  
top of the screen. These shortcuts are always visible on the  
screen.  
Using Your Handset - 25  
       
Select  
. The Application Launcher displays, showing  
icons of all of your handset’s applications. Select the  
application you want to open.  
Press  
(Shortcut key) to open your favorite application. The  
D
Key” on page 76 for how to assign a different application to  
this key.  
You don’t have to close applications — just open the next one.  
Changes or entries are always automatically saved.  
The following icons open the handset applications:  
Calendar  
Messaging  
Calculator  
Phone  
Desktop Suite  
Time  
Contacts  
To Do  
Control Panel  
Web  
Notes  
Pictures  
Music  
Camera  
26 - Using Your Handset  
     
Video  
Home  
SyncML  
(see page 83)  
Folders  
Many applications include a group of folders. The current folder  
name appears on the right side of the menu bar at the top of the  
screen.  
Current folder. Tap folder name to  
see list of all folders.  
You can use folders to organise your entries. For example, you can  
create separate folders for business and personal entries.  
Switching Folders  
Tap the current folder name and select the desired folder from the  
list. If you want to view every entry in every folder, select All.  
Using Your Handset - 27  
     
Filing New Entry in Folder  
Do This  
1
2
In the application, select the desired folder.  
Create a new entry. The entry is automatically  
assigned to this folder.  
Moving Entry to a Different Folder  
Do This  
1
Open the entry.  
2
Select a different folder. The entry is moved to this  
folder.  
Adding, Renaming, and Deleting Folders  
Do This  
1
Tap the current folder name and select Edit folders.  
2
To add a new folder, tap Add.  
To rename a folder, tap Edit.  
To remove a folder, tap Delete.  
28 - Using Your Handset  
 
Status Indicators  
The status bar at the bottom of the Screen shows the following  
status indicators:  
Battery  
Strength  
Alert  
Mode  
Bluetooth  
Status  
Phone  
Network  
Clock  
Keyboard  
Launcher  
Signal  
Strength  
Location  
Mode  
Message  
Clock – Shows the current time.  
Keyboard Launcher – Tap to display the on-screen keyboard.  
(The keyboard displays only when the cursor is in a text-entry field.)  
Alert Mode – Shows the currently selected alert mode:  
Audio:  
Vibrate:  
Silent:  
The alert mode indicates how the handset notifies you of an  
incoming call or message.  
To change the alert mode, tap this indicator and select the setting  
you want.  
Bluetooth Status – Shows the current Bluetooth status:  
On: White Off: Gray  
Location Mode – Shows whether the GPS (Global Positioning  
System) Location service is off, idle (in standby), or busy  
(requesting location information). The colour indicates the Location  
mode:  
Off: Gray  
Idle: White  
Busy: Green  
To turn the Location service on or off, tap this indicator and select  
the setting you want. The Location service allows you to track your  
current location on the handset screen.  
Using Your Handset - 29  
                       
Phone – Shows the status of an active call:  
Connected: Muted:  
While not in an active call:  
Voicemail waiting:  
Videomail waiting:  
Message – Shows that you have a new message and what type:  
Email:  
Text message:  
Multimedia message:  
If an Multimedia message or Text message sender’s phone number  
is in your Contact list, the indicator is white. If the message  
sender’s phone number is not in your Contact list, the indicator is  
amber. If multiple types of new messages are available,  
displays.  
Network – Shows the type of network service connection:  
No service:  
(gray)  
Emergency service:  
(red)  
Connected to GSM home network:  
Connected to GPRS home network:  
Connected to 3G home network:  
(one green segment)  
(two green segments)  
(three green segments)  
Roaming to non-home type network: Indicator segments are  
amber  
Airplane mode (phone disabled):  
To turn Airplane mode on or off, tap this indicator and select the  
Signal Strength – Shows the network signal strength. The more  
bars, the stronger the network signal.  
30 - Using Your Handset  
                       
Battery Strength – Shows the amount of charge in your battery.  
The more bars, the greater the charge. The indicator displays in  
amber when the handset is consuming a large amount of battery  
power, such as during a video call. The displays when the  
battery is charging, and  
receive a charge.  
displays when the battery cannot  
Status Light  
The top of the handset has a 3-colour light that shows the network  
status and when you have an incoming call or message.  
Indication  
State  
Alternating green/red Any incoming call or message  
(stops after 15  
seconds)  
Rapidly flashing green In service and no messages  
Alternating  
green/red  
In service and message waiting  
Slowly flashing red  
Rapidly flashing red  
No service and no messages  
No service and message waiting  
Roaming and no messages  
Rapidly flashing  
amber  
Alternating  
amber/red  
Roaming and message waiting  
Continuous red  
Battery charging (when  
connected to battery charger)  
Continuous green  
Battery fully charged (when  
connected to battery charger)  
Using Your Handset - 31  
         
Entering Text  
Two text entry methods make it easy to enter names, numbers, and  
text messages on your handset.  
Handwriting Recognition  
You can use the stylus as a pen to write letters, numbers, and  
punctuation directly on the touchscreen. To write with the stylus, tap  
in the status bar. The handwriting pad or the keyboard  
appears (depending on which you used last). If the keyboard  
appears, tap  
menu.  
again, and then tap Handwriting in the popup  
Writing spaces  
Tap to write  
letters  
Tap to write  
numbers  
Tap to write  
special  
characters  
To write, tap the letters, numbers, or characters button on the left  
side of the handwriting pad. Then use the stylus to write in one of  
the two writing spaces. For best performance, alternate between  
the writing spaces so that recognition can occur in one while you  
are writing in the other.  
To enter punctuation marks, special characters, spaces, and  
returns, tap the buttons beneath the writing spaces.  
Note: You can activate the handwriting pad only when the screen  
cursor is in a field that allows you to enter text.  
32 - Using Your Handset  
     
Virtual Keyboard  
You can use an on-screen keyboard to type text. To activate the  
keyboard, tap  
in the status bar. The handwriting pad or the  
keyboard appears (depending on which you used last). If the  
handwriting pad appears, tap  
again, and then tap Roman  
Keyboard in the popup menu.  
To type, tap the keyboard keys with the stylus.  
Note: You can activate the keyboard only when the screen cursor  
is in a field that allows you to enter text.  
Using Your Handset - 33  
 
Home Screen  
The Home screen shows a variety of content. This could be a  
summary of your appointments, messages, and personal links to  
content such as news, entertainment, and sports.  
Displaying Home Screen  
The Home screen displays after the startup sequence when you  
turn on the handset. You can also display the Home screen by:  
Pressing  
(if Shortcut key is set to default setting).  
D
Tapping  
icon in Application Selector bar or Application  
Launcher.  
Screen Contents  
Information Snacks  
Personal Information  
Application  
Shortcuts  
34 - Home Screen  
             
Information Snacks – Shows the three most recently  
received information snacks (headlines). Tap a snack to  
go to a Web page with more information.  
Note: See the 3 welcome package for information about  
information snacks.  
Personal Information – Shows the number of new emails,  
voicemails, Multimedia messages, Text messages, upcoming  
appointments, and active tasks. Tap an item to open its application  
(Messages, Calendar, or To Do).  
Application Shortcuts – Shows three icons that let you start your  
favorite applications.  
Personalising Home Screen  
Do This  
1
2
3
4
Go to Home screen (if not already shown).  
Tap Home > Preferences.  
Tap Events tab.  
Select the items you want displayed in the Personal  
Information section: Email, Voicemail, Multimedia  
message, Calendar (appointments), To Do (active  
tasks), or Text message.  
5
6
Tap Apps tab.  
Select the applications you want displayed in the  
Application Shortcuts section.  
Home Screen - 35  
       
Calling Features  
Opening Phone Application  
Use the Phone application to make voice and video phone calls.  
You can open this application in the following ways:  
Press . When the Phone application opens, a list of the  
B
most recently dialled calls displays.  
Tap  
in the Application Selector bar or Application  
Launcher. When the Phone application opens, the dialling  
keypad displays:  
Tap to erase  
last digit  
Display  
Tap keys to  
dial number  
Tap to place  
voice call  
Tap to place video call  
Tap to switch between  
keypad and call list  
36 - Calling Features  
         
Displaying Your Phone Number  
Your phone number must be programmed on your USIM card to  
use this feature. Tap Phone > My Number. The handset shows your  
phone number.  
Making a Voice Call  
Dialling with the Keypad  
Do This  
1
Tap  
in the Application Selector bar or  
Application Launcher.  
2
3
Select a voice call by tapping the icon (  
)
Use stylus to tap phone number on keypad.  
If you make a mistake while dialling, tap  
to delete  
last digit. Tap and hold  
digits.  
to delete all displayed  
4
Press  
to make the call.  
B
Dialling Special Characters  
While dialling (with digits displayed), tap the star key to insert  
special dialling characters into phone number:  
Do This  
Tap star key (  
To  
Insert a star character into  
phone number.  
1
)  
once.  
Calling Features - 37  
               
Do This  
To  
2
Tap and hold star Insert a pause character (p) into  
key.  
phone number. A pause causes  
phone to wait until the call  
connects before it dials the next  
digit(s).  
3
Tap and hold #  
key.  
Insert a wait character (w) into  
phone number. A wait character  
causes phone to wait until the  
call connects, and then prompts  
for confirmation before it dials  
the next digit(s).  
Dialling Stored Phone Numbers  
You can automatically dial stored phone numbers. See  
Redialling Failed Voice Calls  
If a voice call fails (busy or not answered), a Call Failed message  
displays. To redial the call, tap the Retry button.  
Making a Video Call  
You can make video calls to other handset that have video call  
capabilities.  
38 - Calling Features  
       
Making a Video Call to Another Phone  
You can make a video call to another phone by dialling the phone  
number on the keypad.  
Shortcut: You can automatically place video calls to stored phone  
Do This  
1
2
Tap  
in the Application Selector bar or  
Application Launcher.  
Position camera lens so that it faces the image you  
Note: The speakerphone automatically turns on during a  
video call, so you do not have to hold the handset to your  
ear.  
3
Use stylus to tap phone number on keypad.  
If you make a mistake while dialling, tap  
to  
delete last digit. Tap and hold  
displayed digits.  
to delete all  
Calling Features - 39  
 
Do This  
Tap  
4
.
When the call connects, the screen shows the remote  
camera image on top and the local image on the  
bottom.  
Remote image  
Local image  
Making a Video Call to a Computer  
To make a video call to a computer, you can use:  
• Call History List – To call a computer in your call history list,  
tap on the email address you want to call.  
• Contacts – To call stored phone numbers, see  
• Embedded email address To call a computer’s email  
address, tap the address in an email, Text message,  
Multimedia message, or text message, or an HTML page.  
40 - Calling Features  
 
Retrying Failed Video Calls  
If a video call fails, a message displays indicating the cause of the  
failure (for example, Video call service unavailable). Press one of the  
following buttons on the bottom of the screen to continue:  
Send MMS – Press to send an Multimedia message to the same  
phone number.  
Voice – Press to place a voice call to the same phone number.  
Cancel – Press to return to the dialling keypad.  
Using Automatic Redial  
When Automatic Redial is turned on, the handset automatically  
redials failed voice calls (busy or no signal). If the call does not go  
through after 10 redial attempts, the handset stops redialling.  
To turn on Automatic Redial:  
Do This  
1
Tap  
in the Application Selector bar or  
Application Launcher.  
2
3
Tap Settings > Call Control.  
On the Basic tab, check the Auto Redial box.  
Making an Emergency Call  
Your service provider may program one or more  
emergency phone numbers, such as 999, that you can  
call under any circumstances, even when your handset is  
locked or the USIM card is not inserted.  
Your service provider can program additional emergency numbers  
into your USIM card. Your card must be active to use the numbers  
stored on it.  
Calling Features - 41  
           
Note: Emergency numbers vary by country. Your handset’s  
preprogrammed emergency number(s) may not work in all  
locations, and sometimes an emergency call cannot be placed due  
to network, environmental, or interference issues.  
Sending Tones  
While you are on a call, you can enter information such as credit  
card numbers, passwords, and extensions by sending tones.  
Do This  
1
2
In the call screen, tap keypad.  
Tap the characters you want to send on the keypad.  
The characters are sent as tones to the network.  
Answering Calls  
When you receive an incoming voice or video call, the handset  
rings or vibrates (unless set to Silent mode).  
Do This  
Press  
or tap Answer to answer the call.  
B
If you do not want to accept the call, press  
Ignore to reject it.  
or tap  
A
If you answer a new voice call while another voice call is active, the  
new call becomes active and the previous call is put on hold.  
If you receive a new voice call while one call is active and another  
call is on hold, the screen displays the following buttons:  
Busy: Tap to send the incoming call to voicemail.  
Answer: Tap to answer the incoming call; the current active call  
will be placed on hold.  
42 - Calling Features  
       
Drop Active on Answer: Tap to answer the incoming call and drop  
the current active call. If there is another call on hold, this call  
will not be affected.  
Note: The handset does not support simultaneous voice and video  
calls. If you receive an incoming video call while a voice call is  
active, the only options are to ignore the incoming video call or drop  
the current voice call and then answer the video call.  
Adjusting Volume  
Press the Volume key on the side  
of the handset to change the  
volume of the earpiece,  
speakerphone, or headset during  
a call. Press the top of the key to  
increase volume and the bottom  
of the key to decrease volume.  
Speakerphone  
Key  
Volume Key  
Using Speakerphone  
Your handset has a built-in speakerphone that allows hands-free  
use. Press the Speakerphone key on the side of the handset to turn  
the speakerphone on and off.  
If you want to answer an incoming call using the speakerphone,  
press the Speakerphone key while the handset is ringing or  
vibrating.  
Calling Features - 43  
         
Using Features While on a Voice Call  
Muting Microphone  
To mute the microphone so the person on the other end cannot  
hear you, tap the Mute button in the call screen.  
While the call is on mute, the Mute button changes to Unmute. To  
turn the microphone back on, tap Unmute.  
Putting a Call on Hold  
In the call screen, tap the Hold button. While the call is on hold, the  
Hold button changes to Resume. To resume the call, tap Resume.  
Transferring a Call  
You can transfer an active call or a call on hold to another phone  
number.  
Do This  
1
In the call screen, tap Phone > Transfer.  
The Transfer screen displays.  
2
Dial the number to which you want to transfer the call  
in one of the following ways:  
On the Keypad tab, tap the number you want to  
transfer the call to and tap Done.  
On the Contacts tab, tap the name of the stored  
contact you want to call. Then tap the stored  
number you want to dial.  
The screen displays Transferred when the call transfer  
completes. Your call is then disconnected.  
44 - Calling Features  
           
Making Another Call While a Call is Active  
You can make a second call while a call is active or on hold. You  
can then switch between the two calls or join the calls in a  
grouptalk.  
Do This  
1
While the first call is active or on hold, press  
.
B
The dialling keypad displays.  
2
3
Tap the number you want to dial.  
Press  
B.  
If the call succeeds, one call is active and one call is  
on hold. The screen displays both calls:  
Switching Between Calls  
To switch between an active call and a call on hold, tap Switch. The  
active call is put on hold and the call on hold becomes active.  
Calling Features - 45  
 
Joining Calls in a Grouptalk  
To join an active call and a call on hold so you can talk to  
both parties in a grouptalk, tap Join. The grouptalk screen  
displays, listing the joined parties.  
Adding Calls to a Grouptalk  
You can join up to five calls in a grouptalk. To add each call to the  
grouptalk:  
Do This  
1
2
3
In the grouptalk screen, tap Keypad.  
Tap the number of the party you want to add.  
Press  
.
B
If the call succeeds, the called number displays below  
the grouptalk screen.  
4
Tap Join to add the call to the grouptalk.  
Using Features While on a Video Call  
Muting Microphone  
To mute the microphone during a video call so the person on the  
other end cannot hear you, tap the Mute button in the call screen.  
To turn the microphone back on, tap Unmute.  
Blocking Video  
To block the video during a video call, tap Block. Video on the  
remote handset will freeze when block is set.  
To turn video back on, tap Unblock.  
46 - Calling Features  
         
Viewing Call History  
The handset keeps a list of the calls you recently dialled, answered,  
and missed (did not answer). It sorts the list from the newest to  
oldest entries.  
To view the call history list:  
Do This  
1
2
Tap  
in the Application Selector bar or  
Application Launcher.  
Tap History.  
A list of your most recently dialled calls displays on  
the Dialled tab.  
3
4
5
To view your most recently missed (unanswered)  
calls, tap the Missed tab.  
To view your most recently answered calls, tap the  
Answered tab.  
To view your most recent video calls (dialled,  
answered, and missed), tap the Video tab.  
Making Calls from the History List  
To call a number in the history list, tap the number.  
Note: Voice calls are placed to the phone numbers on the Dialled,  
Missed and Answered tabs. Video calls are placed to the phone  
numbers on the Video tab.  
Clearing the History List  
To delete all of the calls in the history list, tap Phone > Clear Call  
History.  
Calling Features - 47  
     
Switching to Aeroplane Mode  
If you want to use the handset’s personal organisation and  
entertainment features in a situation where telephone use is not  
allowed (such as on a plane), switch the handset to Aeroplane  
mode.  
In Aeroplane mode, you cannot connect to the network to make  
phone calls or send messages. Also, Bluetooth and GPS Location  
service are not available.  
Do This  
1
2
3
Tap the Network indicator ( ) in the Status bar.  
In the Connection Mode box, select Aeroplane mode.  
Tap Done.  
The  
indicator appears, indicating the handset is  
now in Aeroplane mode.  
To return to normal operation, tap , and select Phone on.  
Switching Lines  
If your USIM card has two phone lines, you can switch  
between line 1 and line 2.  
To switch lines, tap Phone > Switch to Line 1/2.  
Turning off Call Ringing  
You can turn off ringing for incoming calls by setting the handset’s  
alert mode to vibrate or silent. See Alert Mode on page 29.  
48 - Calling Features  
                 
Using Optional Network Features  
Using Caller ID  
If you subscribe to the calling line identity (caller ID)  
feature, you can see who is calling before you answer. If  
the caller is stored as a contact, the caller’s name and  
picture (if included when you added the contact) displays.  
Otherwise, the screen displays the caller’s phone  
number.  
If caller ID information is not available for an incoming call, the  
screen displays Unknown.  
Hiding your Caller ID  
If you subscribe to the calling line identity restriction  
(CLIR) feature, you can prevent your number from  
showing when you call another number.  
To hide your caller ID for the next phone call, tap Phone  
> Hide ID.  
Using Call Waiting  
If you subscribe to the call waiting feature, the screen  
notifies you of an incoming call while a data call is in  
progress. The screen displays the following buttons:  
Ignore – Tap to reject the incoming call.  
Drop – Tap to answer the incoming call and drop the current  
data call.  
Calling Features - 49  
       
To turn on the call waiting feature:  
Do This  
1
Tap  
in the Application Selector bar or  
Application Launcher.  
2
3
Tap Settings > Call Control.  
On the Basic tab, check the Call Waiting box.  
Using Call Diverting  
If you subscribe to the call diverting feature, the handset  
can divert incoming voice and data calls directly to  
another phone number. Use the call diverting options to  
specify which calls your handset should divert. When you  
are ready to accept calls again, you can turn off call  
diverting.  
To turn on call diverting:  
Do This  
1
2
Tap  
in the Application Selector bar or  
Application Launcher.  
Tap Settings > Call Control.  
50 - Calling Features  
 
Do This  
3
Tap the Diverting  
tab.  
4
5
Select the type of incoming calls for which you want  
to specify diverting options: Voice or Data.  
Check the small box next to the type of calls you want  
to divert: All calls, Busy (voice only), No answer (voice  
only), or Unreachable (voice only). If you select All calls,  
you cannot select the other options.  
6
Enter the diverting number for the selected call  
type(s) in one of the following ways:  
To enter the number manually, tap the long box  
next to the call type. Tap the number on the  
displayed keypad, and tap Done.  
To divert the call to a stored contact, tap  
next to the call type. Tap the name of the stored  
contact and then tap one of the stored numbers.  
The selected diverting number displays in the long  
box.  
Calling Features - 51  
Using Call Barring  
If you subscribe to the call barring feature, you can  
restrict outgoing or incoming calls. You can restrict all  
calls, calls to international numbers, or calls while  
roaming.  
To turn on call barring:  
Do This  
1
Tap  
in the Application Selector bar or  
Application Launcher.  
Tap Settings > Call Control.  
Tap the Barring tab.  
2
3
4
Select the type of outgoing and incoming calls you  
want to bar.  
5
Enter your call barring password and tap Done.  
To change your barring password:  
Do This  
1
2
3
On the Barring tab, tap Change Password.  
Enter your old barring password and tap Done.  
Enter a new password (4 - 10 characters) and tap  
Done.  
52 - Calling Features  
     
Monitoring Phone Use  
Setting In-Call Timer Options  
Do This  
1
Tap  
in the Application Selector bar or  
Application Launcher.  
2
3
Tap Settings > Call Tracking.  
On the In Call tab, set the following options:  
Audible Timer – If you want the handset to sound an  
alert at specified intervals during a call, select an  
interval between 1 and 15 minutes. Select Off to  
disable audible timer.  
In Call Display – If you want the call’s elapsed time to  
display during the call, select Call Time. Select Off to  
disable in-call display.  
Viewing Call Time Information  
Your handset records the time of your phone calls. To view call time  
information:  
Do This  
1
2
Tap  
in the Application Selector bar or  
Application Launcher.  
Tap Settings > Call Tracking.  
Calling Features - 53  
     
Do This  
Tap the Timers tab. The following information displays:  
3
Last Call – Elapsed time of your last dialled or received  
call.  
Outgoing – Elapsed time of all dialled calls since last  
reset.  
Incoming – Elapsed time of all received calls since last  
reset.  
All Calls – Elapsed time of all dialled and received calls  
since last reset.  
Lifetime – Elapsed time of all calls on this handset. You  
cannot reset this time.  
Note: The amount of network connection time you see on these  
timers may not equal the amount of time for which you are billed by  
your service provider. For billing information, call your service  
provider.  
Resetting Call Timers  
To reset the Outgoing, Incoming, and All Calls timers, tap the Reset  
button on the Timers tab.  
Viewing Call Charges  
Your phone network can provide you with information  
about your call charges.  
54 - Calling Features  
 
To view this information:  
Do This  
1
Tap  
in the Application Selector bar or  
Application Launcher.  
2
3
Tap Settings > Call Tracking.  
Tap the Charges tab. Information about your call  
charges displays.  
Using Voicemail and Videomail  
You can listen to your messages by calling your network  
voicemail and videomail phone numbers. Voicemail and  
videomail messages are stored on the network—not on  
your handset.  
Storing Your Voicemail or Videomail Number  
Do This  
1
Tap  
in the Application Selector bar or  
Application Launcher.  
2
3
Tap Settings > Mail numbers.  
Enter the phone number for your voicemail or  
videomail.  
4
Tap Done.  
Calling Features - 55  
   
Listening to a Voicemail or Videomail Message  
When you receive a message, a message icon displays in your  
status bar (see page 29).  
Do This  
1
Tap Phone > Call Voicemail or Call Videomail.  
The handset calls your voicemail or videomail number. If no  
number is stored, the handset prompts you to store one.  
56 - Calling Features  
Messages and Email  
You can create, send, and receive the following types of messages:  
email, MMS (Multimedia Message Service), and SMS (Short  
Message Service).  
You can send stored audio, video, and picture files with your email  
section for how to download and store these files in the handset.  
Setting up Messaging Accounts  
Before you can send and receive messages, you must  
set up your accounts. Contact your service provider for  
account details.  
Email  
To send and receive emails, you must set up an Internet account  
and an email account.  
The handset supports the following email protocols: IMAP4, POP3,  
and SMTP.  
To create an Internet account:  
Do This  
1
2
3
Open Control Panel application (  
).  
Tap Connections tab > Internet accounts > Accounts tab.  
Tap New.  
Messages and Email - 57  
           
Do This  
4
Enter the following:  
Account name – Enter a name for this account.  
Connection type – Select the type of network this  
account uses to connect to the Internet. Your service  
provider supplies this information.  
5
6
Tap Advanced.  
On the Server tab, enter the following:  
User name and password – Usually, you do not have to  
enter these when you connect to the Internet.  
However, some service providers may require you to  
enter them.  
Address – Enter the Internet address of your account.  
Your service provider supplies this address.  
7
On the Log in tab, check the Get IP address automatically  
and Get DNS address automatically boxes.  
The handset will automatically retrieve the IP and  
DNS addresses from your service provider.  
If, after you set up an Internet account, you cannot  
connect to the Internet and you suspect these  
addresses are incorrect, ask your service provider for  
their IP and DNS addresses. Enter these addresses  
in the IP address and Primary/Secondary DNS address  
boxes.  
58 - Messages and Email  
   
Do This  
8 On the Proxy tab, if your account uses a proxy server,  
check the Use proxy server box . A proxy server is a  
computer that stores copies of Web pages so that  
you can retrieve them faster or more securely than  
you could from their original location(s).  
To use a proxy server, specify the proxy server  
address and port number, which are available from  
your service provider.  
If you use a proxy server, you can specify a list of  
Web sites that are accessed from their original  
location(s), rather than through the proxy server.  
Enter each address on a separate line in the Proxy  
exceptions box.  
9
On the Other tab, select the following:  
Enable PPP extensions – Check this box if your service  
provider supports these extensions. PPP extensions  
allow your handset to provide features such as  
encryption, which increases Internet security.  
Plain text authentication – Check this box if your service  
provider requires this feature.  
10 Tap Done.  
To create an email account from Control Panel:  
Do This  
1
Tap Connections tab > Messaging accounts > Email tab.  
2
Tap New.  
Messages and Email - 59  
     
Do This  
3 On the Basic tab, enter the following:  
Account name – Enter a name for this account.  
Your name – Enter the name that you want to appear  
on outgoing emails.  
Email address – Enter the address provided by your  
service provider.  
Connection type – Select the type of connection used to  
access the email server. Your service provider  
supplies this information.  
4
On the Inbox tab, enter the following:  
User name, Password, and Incoming server address – Your  
service provider supplies this information, which  
identifies the computer that stores your incoming  
emails.  
Download – If you do not have much time to download  
your emails, you can choose to retrieve just a header  
(the sender, subject, and date) or set a size limit (if an  
email is larger than this limit, only the headers  
download). You can download the complete email  
later.  
5
On the Outbox tab, enter the following:  
Outgoing server address – Your service provider supplies  
you with their outgoing server address, which  
identifies the computer from which your outgoing  
emails are sent.  
60 - Messages and Email  
Do This  
6 On the Advanced tab, enter the following:  
Secure connection – Check this box if your service  
provider tells you that you have a secure connection.  
A secure connection means that all information  
(including your username, password, and all  
messages) is encrypted to maximise security while  
you are connected to the Internet.  
Outgoing mail port and Incoming mail port – You probably  
do not need to change these settings.  
Use MIME encoding – MIME encoding is a standard that  
allows you to email non-textual information (for  
example, graphics) and accented characters. Check  
this box to use this feature.  
Secure password authentication – Check this box if your  
service provider tells you that you have this feature.  
This feature encrypts only your password.  
7
Tap Done.  
Multimedia message and Text message  
Your service provider should already have set up  
Multimedia message and Text message accounts on  
your handset.  
To check account settings from Control Panel:  
Do This  
1
2
Tap Connections tab > Messaging accounts.  
Tap the Multimedia message or Text message tab to view  
account settings.  
Messages and Email - 61  
     
Opening Messaging Application  
Use the Messaging application to create, send, and receive  
messages. To open this application:  
Do This  
Tap  
in the Application Selector bar or Application  
Launcher.  
When the Messaging  
application opens, it shows a  
list of your established  
accounts:  
Note: The Beamed account  
stores data received from a  
computer connected by  
Bluetooth.  
Creating and Sending Messages  
Email and Text message  
To write and send an email or text message:  
Do This  
1
Tap the email or text message account in the list of  
accounts.  
62 - Messages and Email  
         
Do This  
2
3
Tap Message > New.  
In the To field, enter the recipient’s address (email) or  
phone number (text message) with the stylus or  
virtual keyboard.  
To enter a stored address or phone number from  
Contacts, tap To.  
To enter several addresses or phone numbers, enter  
a comma between each.  
4
5
In the Subj field (email only), write a subject line.  
In the text area, write the text message.  
6
To add an attachment to an email, tap the  
tab and  
tap Add. Then select the stored file that you want to  
attach.  
7
When message is complete, tap Send.  
MMS  
You can create and send MMS messages that contain one or more  
slides with images, sounds, and text.  
Do This  
1
2
Tap the MMS account in the list of accounts.  
Tap Message > New.  
Messages and Email - 63  
   
Do This  
3
Select the type of message that you want to create:  
Text only, Media only, or Text & media. Then tap Done.  
The first slide of the message displays:  
Duration label  
Image area  
Text area  
4
5
In the To field, enter the recipient’s phone number or  
email address. (The recipient must also subscribe to  
MMS messaging.)  
To enter a stored number from Contacts, tap To.  
To enter several phone numbers, enter a comma  
between each.  
Tap  
to add a sound. You can then record a new  
sound or select a stored audio file.  
You can add the following types of stored audio files  
to an MMS message: WAV and AMR.  
64 - Messages and Email  
 
Do This  
6
Tap  
to add an image. You can then select a  
stored image file.  
You can add the following types of stored image files  
to an MMS message: BMP, WBMP, GIF, PNG, JPEG,  
and TIFF.  
7
8
Tap the text area to place a cursor in the text area.  
Enter text with stylus or virtual keyboard.  
To set the slide duration, tap the duration label (20/  
20s). Specify how long (in seconds) you want the slide  
to play before automatically advancing to the next  
slide in the message.  
The first number in the duration label indicates the  
selected duration of the current slide. The second  
number indicates the total duration of all slides in the  
message.  
9
To add another slide to the message, tap  
.
10 To play the slide presentation, tap  
.
11 When message completes, tap Send.  
Notes:  
The maximum file size of an MMS message is 30 KB. If you  
exceed this size, a warning message displays. Remove audio  
or video files to reduce the file size.  
If you accept a video call while sending an MMS message, the  
MMS message will be interrupted and only the video call will  
be maintained.  
Messages and Email - 65  
 
Receiving and Reading Messages  
When the handset receives a new message, a message indicator  
Do This  
1
2
Tap message indicator in Status bar.  
The Messaging application opens, showing a list of  
established accounts. The number of unread  
messages displays next to each account.  
Tap the account containing the message you want to  
read.  
A list of messages displays. Unread messages  
display in bold.  
3
4
Tap the message you want to read.  
Any attachments to the message display with a  
Tap on the attachment to open it.  
.
Saving Sender’s Address as a Contact  
You can save the sender’s name and address or phone number  
(depending on message type) in the Contacts application.  
Do This  
1
2
Open the message.  
Tap From in front of the sender’s name.  
The Save Contact screen displays.  
Enter the sender’s name.  
Tap Save.  
3
4
The sender’s name and address or phone number  
are saved as a contact.  
66 - Messages and Email  
         
Messaging Folders  
The following folders are preset in Messaging:  
Inbox – Contains received messages. You can reply to,  
forward, and delete these messages, but you cannot edit  
them.  
Outbox – Contains messages that are ready to send. To send  
messages from the Outbox, select the messages you want to  
send by tapping to the left of them. Then tap Send.  
Draft – Contains messages that are not ready to send. To save  
a message in Draft, create the message and leave it without  
tapping Send.  
Sent – Contains messages you have sent.  
Finding Messages  
Do This  
1
In the list of accounts or list of messages, tap Message  
> Find.  
2
Enter text you want to search for. This text can be  
contained in the message subject line, sender details,  
or the body of the message.  
3
4
In the Where? box, select the type of messages you  
want to search through. Select All to search through  
all messages.  
Tap Find.  
A list of messages containing the specified text  
displays.  
Messages and Email - 67  
           
Setting Email Preferences  
You can set the following email preferences:  
Always attach your card – Specifies whether your owner card is  
If you choose not to automatically attach your owner card, you  
can still attach it to individual emails. To attach your owner  
card, create the email message and tap Message > Attach your  
card.  
Always reply with history – Specifies whether the text of the  
original message (the history) is included when you reply to an  
email message.  
Signature – Specifies text to display at the end of the emails you  
send.  
To set email preferences:  
Do This  
1
2
3
Tap the email account in the list of accounts.  
Tap Edit > Preferences.  
Select desired settings for each email preference. To  
set a signature, write the desired text in the Signature  
box.  
4
Tap Done.  
68 - Messages and Email  
       
Contact List  
Use the Contacts application to store details such as names, phone  
numbers, and email addresses in an alphabetical list of entries.  
You can quickly call or send a message to any stored contact from  
this list.  
Opening Contacts Application  
Tap  
in the Application Selector bar or Application Launcher.  
An alphabetical list of stored contacts displays:  
The following icons can display next to a contact name:  
– Displays if contact has a voice tag assigned to a phone  
voice tag.  
– Displays if contact is saved in USIM folder.  
To see each contact’s preferred phone number next to their name,  
tap Edit > Preferences and select the Show preferred phone number box.  
Contact List - 69  
       
Adding Contacts  
Do This  
1
2
Open the folder in which you want to save the  
contact. To store the contact on your USIM card,  
open the USIM folder.  
Tap Contacts > New.  
The Contact information form displays:  
3
Enter contact name, phone numbers, email address,  
and other information.  
Note: If you enter more than one phone number for a  
contact (for example, a work and home number), you  
can select which number displays in the contact list  
as the preferred phone number. To do so, tap  
Edit > preferred number and select the desired  
preferred phone number.  
70 - Contact List  
       
Do This  
4
Tap preceding each phone number to select its  
communication method: Phone (landline), Mobile,  
Email, Web, Web call (email address for 2-stage  
dialling video call).  
5
To assign a particular ring tone to the contact, tap the  
Ring tone box and select a ring tone from the list. When  
you receive a voice or video call from this contact, the  
selected ring tone plays.  
Tap  
to play the selected ring tone.  
and enter the note.  
6
7
To add a note to a contact, tap  
You can mark a note as Private. Private notes are not  
included when you send or synchronise contact  
details.  
To assign a photo or other image to the contact, tap  
.
Then tap  
and select one of the stored images.  
The contact’s assigned image displays when you  
make a call to or receive a call from the contact.  
8
When you have entered all contact information, tap  
.
The contact now displays in the alphabetical list of  
contact names.  
Sample contact pictures are provided on the CD-ROM supplied  
with the handset.  
Contact List - 71  
   
Finding Contacts  
To find a particular contact in a list:  
Do This  
1
Tap Contacts > Find.  
2
To search in all fields, including notes you have  
created, tap in all fields.  
To search for names and company, tap  
in Names & Company.  
3
4
Enter search criteria in the Find Contact box.  
Searching is not case-sensitive and you do not have  
to enter an entire word to locate a matching entry.  
Tap Find.  
Communicating with Contacts  
You can easily phone, email, or send messages to your stored  
contacts.  
Do This  
1
In the list of contact entries,  
tap the contact name. The  
contact’s defined phone  
numbers and email  
addresses display:  
A phone number or email  
address might have  
additional icons next to it,  
depending on its defined  
communication method.  
72 - Contact List  
         
Do This  
Tap the icon for the call or message you want:  
or Voice Call to a phone  
2
Video Call (to a phone or computer)  
Video Call to a computer  
Email message to a phone or computer  
Multimedia message to a phone or computer  
Text message message to a phone  
Sending Contact Details  
You can send contact details by email, Text message, Multimedia  
message, or Bluetooth.  
To send contact details:  
Do This  
1
2
3
Open the contact you want to send.  
Tap Contacts > Send As.  
Select the method by which you want to send the  
contact details.  
4
Tap Done.  
Contact List - 73  
 
Creating Owner Card  
You can create an electronic version of your business card that  
contains your own contact details, including notes and a photo. You  
can send your contact details as described in “Sending Contact  
To create your own card:  
Do This  
1
2
Tap Contacts > New.  
Enter your contact information, as described in  
3
Tap Contacts > Set as owner card.  
Sorting Contacts:  
Do This  
1
Tap Edit > Preferences.  
2
Select the manner in which you want the contacts  
sorted.  
3
Tap Done.  
74 - Contact List  
       
Customising Handset Settings  
You can adjust handset settings to suit your needs.  
Setting Wallpaper Image  
You can select an image to display in the background of the  
Application Launcher.  
Do This  
1
2
3
4
Open Application Launcher (  
Tap View > Change Wallpaper.  
Tap Change.  
).  
Select one of the stored images.  
Sample wallpapers are provided on the CD-ROM supplied with the  
handset.  
use as wallpaper.  
Setting Screen Brightness  
Do This  
1
Open Control Panel application (  
).  
2
3
4
Tap Screen.  
Slide Brightness dial to desired setting.  
Tap Done.  
Customising Handset Settings - 75  
           
Setting System Sounds  
To set volume levels for the sounds of screen taps, button presses,  
system alerts (for example, incoming call alert), and system notices  
(for example, low battery notice):  
Do This  
1
Open Control Panel application (  
).  
2
3
4
Tap Sounds.  
Select desired sound settings: Off, Quiet, or Loud.  
Tap Done.  
Setting Shortcut Key  
The handset’s Shortcut key ( ) allows you to open your favourite  
D
application with a one button press. The default setting for this key  
is the Home screen.  
You can set the Shortcut key to open any application. For example,  
to be ready to take pictures with a single button press, select  
Camera.  
Do This  
1
Open Control Panel application (  
).  
2
3
4
Tap Shortcut Key.  
Select an application from the list.  
Tap Done.  
76 - Customising Handset Settings  
       
Choosing Ringtunes  
When you set the alert mode to audio, the handset rings to indicate  
an incoming call or message. You can select from the different  
ringtunes provided.  
Notes: See Alert Mode on page 29 for how to view and set the alert  
mode.  
Personalised ringtunes that you assign to stored contacts override  
the ringtunes you select here. See page 70 for how to assign  
personalised ringtunes.  
Choosing Ringtunes for Calls  
Do This  
1
2
3
Open the Phone application (  
).  
Tap Settings > Tones.  
Select the ringtunes you want for line 1, line 2 (if  
applicable), video calls, voicemail, and videomail.  
To hear the selected ring tone, tap  
.
4
Tap Done.  
Choosing Ringtunes for Messages  
Do This  
1
2
3
Open the Messaging application (  
).  
Tap Edit > Preferences.  
Select the ringtunes you want for each messaging  
account.  
To hear the selected ring tone, tap  
.
4
Tap Done.  
Customising Handset Settings - 77  
           
Choosing Vibrate Pattern  
When you set the alert mode to vibrate, the handset vibrates to  
indicate an incoming call or message. You can select from the  
different vibrate patterns provided.  
Note: See Alert Mode on page 29 for how to view and set the alert  
mode.  
Do This  
1
Open Control Panel application (  
).  
2
3
4
5
6
Tap General tab.  
Tap Ring Tone Manager.  
Tap the Vibrate tab.  
Tap the vibrate pattern you want to use.  
Tap Done.  
Installing Ringtunes  
If you want to use ringtunes not supplied with the handset, you can  
install audio files as ringtunes. You can then assign the installed  
section. You can also assign installed ringtunes as alarm sounds in  
the Contacts, Calendar, To Do, and Time applications.  
Sample ringtunes are provided on the CD-ROM supplied with the  
handset.  
Ringtune File Formats  
You can install the following types of audio files as ringtunes: MIDI,  
MP3, and WAV.  
78 - Customising Handset Settings  
         
Installing Audio Files as Ringtunes  
You can install an audio file as a ring tone by downloading it from  
the Web, opening it as an email attachment, or receiving it through  
Bluetooth. When the file opens, a dialog box appears that enables  
you to install the file.  
Installing Saved Audio Files as Ringtunes  
To install previously saved audio files as ringtunes:  
Do This  
1
2
Open Control Panel application (  
).  
Tap Ring Tone Manager.  
A list of the currently installed ring tone files displays  
on the Audible tab.  
3
4
5
6
Tap Install.  
Select the folder in which the audio file is saved.  
Tap the file that you want to install.  
Tap Select.  
Customising Handset Settings - 79  
 
Getting More Out of Your Handset  
Connecting a Bluetooth Device  
Before connecting your phone to another Bluetooth device, set up  
the other device as described in its user guide.  
Note: Your phone must be within 33 feet (10 meters) of the other  
device. Nothing can block the line of sight between the two devices.  
Do This  
1
Open Control Panel application (  
)
2
3
Tap Connections tab > Bluetooth.  
Tap Add.  
Your handset searches for all Bluetooth-enabled  
devices in the vicinity.  
4
In the list of available devices, tap the one with which  
you want to bond.  
If prompted, enter a passkey and tap Done.  
A passkey is a set of numbers or letters (at least four  
characters) that you agree to exchange with the  
owner of the other device. When the handset accepts  
the passkey, the bonding process completes.  
To connect to a computer with the A925 Desktop Suite, see  
page 82.  
80 - Getting More Out of Your Handset  
   
Changing Your Bluetooth Settings  
Do This  
1
2
Open Control Panel application (  
)
Tap Connections tab > Bluetooth > Settings tab.  
You can enter a Bluetooth name for your  
communcator or change your Operating Mode and  
Receiving Items settings (see below).  
Operating Mode settings determine what your handset does when  
other Bluetooth devices try to connect to it.  
Setting  
Description  
On  
Bluetooth is looking for other  
devices.  
Off  
Bluetooth is off.  
Discoverable  
Your handset can be found by  
other devices, but is not looking.  
Receiving Items settings determine what your handset does when it  
receives information from connected Bluetooth devices.  
Setting  
Always receive  
Description  
accepts the information  
Ask first  
prompts you to accept the  
information  
Never receive  
rejects the information  
Getting More Out of Your Handset - 81  
Connecting to a Computer  
A program called A925 Desktop Suite is provided with your  
handset. This program enables you to establish a connection with a  
computer. You can use this program to:  
Synchronise emails and Calendar, Contacts, and To Do  
entries between your handset and a computer.  
Back up and restore information between your handset and  
computer.  
Transfer files between the two devices.  
Install applications on your handset.  
Installing A925 Desktop Suite  
Before you connect your handset to a computer, install the A925  
Desktop Suite software on the computer. To install this software,  
use the CD-ROM supplied with your handset. Follow the on-screen  
prompts to complete installation.  
Setting Up a Connection  
Setting Up a Cable Connection  
Connect the USB cable from the accessory port on the bottom of  
the handset to the USB port on the computer.  
To complete the connection, tap  
(Desktop Suite) in the  
Application Launcher and tap Connect.  
Setting Up a Bluetooth Connection  
To connect your phone to a computer:  
Do This  
1
Make sure the PC is Bluetooth enabled and establish  
a connection as described on page 80.  
82 - Getting More Out of Your Handset  
           
Do This  
2
3
4
Open Control Panel application (  
)
Tap Connections tab > A925 Desktop Suite > Bluetooth.  
To complete the connection, tap  
the Application Launcher and tap Connect.  
(Desktop Suite) in  
Using A925 Desktop Suite  
After you have connected your handset to the computer, start the  
A925 Desktop Suite program on your computer. Refer to the A925  
Desktop Suite online help for more information about setting up and  
using this program.  
Using Remote Synchronisation  
The handset enables you to synchronise Calendar, To Do, and  
Contract entries over the air with a synchronisation server.  
Setting Up Your Account  
To use remote synchronisation, you need to set up an account with  
your service provider. Your provider will supply you with a server  
address, server databases, user name, and a password. To  
synchronise over the Web, you also need an Internet account.  
Configuring the Settings  
When you have your account information, you can configure the  
handset for remote synchronisation.  
Do This  
1
2
Tap ( ).  
Tap Edit > Settings.  
Getting More Out of Your Handset - 83  
   
Do This  
3
4
5
6
7
8
Enter the server address, user name, and password.  
Tap Done.  
Tap on a task you would like to enable.  
Tap the Enable task checkbox.  
Enter the path to the server database.  
Tap Done.  
You can now start synchronisation by tapping SyncML. For more  
information about how to synchronise remotely, contact your  
service provider.  
Installing Applications on the Handset  
You can add new software to your handset by downloading and  
installing application files with a 3-certified .SIS extension.  
Uncertified applications cannot be installed.  
You can download applications to your handset in the following  
ways:  
Download from Web  
Download from email or MMS attachment  
Download from a computer  
Download from Memory card  
Downloading Applications from Web  
Do This  
1
Open Web browser ( ).  
84 - Getting More Out of Your Handset  
     
Do This  
2
Follow the instructions on the Web page to download  
the .SIS application file.  
After you download the file, the handset automatically  
starts installing. A message informs you when the  
installation completes.  
Downloading Application from Email or Multimedia  
message  
Do This  
1
2
Open the email or Text message.  
Open and save the attachment containing the .SIS  
application file.  
The handset automatically starts installing. A  
message informs you when the installation  
completes.  
Downloading Application from Computer  
Do This  
1
Establish a link between your handset and the  
2
3
Start the A925 Desktop Suite program on the  
computer.  
Follow the A925 Desktop Suite online instructions to  
transfer the .SIS application file to the handset.  
When the handset receives the file, it automatically  
starts installing. A message informs you when the  
installation completes.  
Getting More Out of Your Handset - 85  
Downloading Application from Memory Card  
Do This  
1
Ensure that a memory card is installed in handset, as  
described on page 17.  
2
3
4
5
Open the Application Launcher (  
).  
Tap Launcher > Install.  
Tap the name of the application you want to install.  
Tap Install.  
Installation begins. A message informs you when the  
installation completes.  
86 - Getting More Out of Your Handset  
 
Personal Organiser Features  
Calendar  
Use Calendar to schedule and organise events such as  
appointments and meetings. You can review your schedule of  
events for the day, week, or month, and have the handset play a  
reminder alarm for specific events.  
Note: Ensure that the correct time and date are set before using  
Adding a Calendar Entry  
You can enter the following types of Calendar entries:  
Appointment – An entry with a start and end time (for example, a  
meeting)  
Reminder – An entry that does not need a time (for example, a  
birthday)  
All day event – An entry with a start and end date, but no  
specific times. Use an all day event for an entry that lasts a  
whole day or several days (for example, a conference).  
To add a Calendar entry:  
Do This  
1
Open Calendar (  
).  
Personal Organiser Features - 87  
         
Do This  
2
Tap Calendar > New.  
The Calendar  
Entry form  
displays:  
3
4
5
6
Use stylus or virtual keyboard to enter a description.  
Select the type of entry.  
Enter the date, time, and location of the event.  
Tap the Alarm box if you want the handset to sound a  
reminder alarm for this entry.  
The time and date of the alarm display below the Alarm  
box. To change when the alarm sounds, tap the time or  
date.  
7
8
If this entry recurs, tap Repeat to select a repeat interval.  
To mark this entry as Private when you synchronise  
Calendar entries with a computer, tap Private.  
9
To add a note to the entry, tap  
to save the entry.  
and enter the note.  
10 Tap  
88 - Personal Organiser Features  
     
Switching Calendar Views  
You can see your Calendar entries in several views: Day, Week, or  
Month. When you first open Calendar, the Day view displays.  
To switch to Week view, tap  
To switch to Month view, tap  
To switch back to Day view, tap  
.
.
.
To return to the current day in the selected view, tap  
To see the details of an entry, tap the entry.  
.
Assigning Colours to Calendar Folders  
In Calendar, you can assign colours to folders. For example, you  
can use different colours for business and personal entries. Entries  
in a folder display in the assigned colour in the Day and Week  
views so that you can see the pattern of events.  
Do This  
1
2
3
Tap the current folder name.  
Tap Edit folders.  
Tap the name of the folder to which you want to  
assign a colour.  
4
5
6
7
Tap Edit.  
Tap the Colour box.  
Tap the colour you want to assign.  
Tap Done.  
Personal Organiser Features - 89  
   
Finding Entries  
Do This  
1
2
3
Tap Calendar > Find.  
Enter text for which you want to search.  
In the Where? box, select whether you want to search  
through future entries, past entries, or everywhere (all  
entries).  
4
Tap Find.  
A list of entries containing the specified text displays.  
Deleting Entries  
Deleting entries helps keep your Calendar from getting too large  
and difficult to manage.  
To delete an individual or repeat entry:  
Do This  
1
2
Open the entry.  
Tap Calendar > Delete Entry.  
To delete all entries in a specified period of time:  
Do This  
1
2
Tap Calendar > Remove entries.  
In the Removal range box, select the period of time for  
which you want to delete entries.  
3
Tap Done.  
90 - Personal Organiser Features  
   
Moving Entries to the To Do Application  
You can move Calendar entries to the To Do application, which  
Do This  
1
2
Open the entry.  
Tap Calendar > Move to To Do.  
Note: To Do entries do not have repeats, times, or locations, so  
Calendar entries that you move to To Do lose this information. If  
you copy an entry back to Calendar, the handset does not restore  
this information.  
If you move an entry with an alarm, it will sound in To Do.  
Sending Entries  
You can send Calendar entries by email, text message, multimedia  
message, or Bluetooth.  
Do This  
1
2
3
Open the entry you want to send.  
Tap Calendar > Send As.  
Select the method by which you want to send the  
entry.  
4
Tap Done.  
Personal Organiser Features - 91  
   
Setting Calendar Preferences  
Do This  
1
2
Tap Edit > Preferences.  
On the General tab, you can set the following options:  
View hours in day – Sets the hours you see in Day view  
(for example, from 10 am to 6 pm).  
Standard time intervals – Sets the intervals into which  
the day divides in Day view. For example, enter 00:30  
for half-hour divisions.  
Standard entry length – Sets the preferred length for  
entries. For example, enter 2:00 to set the end date  
for new entries to be two hours after the start time.  
View hours in week – Sets the hours you see in Week  
view.  
3
4
On the Alarms tab, you can set the following options:  
Alarm precedes event by – Sets the time between an  
alarm sounding and an entry’s start time.  
Alarm sound – Sets the sound of the alarm. To hear the  
selected sound, tap  
.
Tap Done.  
To Do  
Use the To Do application to list and track tasks you need to  
complete. You can set due dates for activities, set reminder alarms,  
and mark tasks as completed.  
92 - Personal Organiser Features  
   
Adding Entries  
To add a To Do entry:  
Do This  
1
2
Open To Do (  
).  
Tap To do > New.  
The To Do entry  
form displays:  
3
4
5
Use stylus or virtual keyboard to enter a description.  
Select a priority (1-9, with 1 highest) for the task.  
Tap the Due date box if you want this task to have a  
due date.  
The current date displays next to the Due date box. To  
select a different due date, tap the date and select a  
date from the displayed calendar.  
Personal Organiser Features - 93  
   
Do This  
6
Tap the Alarm box if you want the handset to sound a  
reminder alarm for this entry.  
The time and date of the alarm displays below the  
Alarm box. To change when the alarm sounds, tap the  
time or date.  
7
To mark this entry as Private when you synchronise  
To Do entries with a computer, tap Private.  
8
9
To add a note to the entry, tap  
Tap to save the entry.  
and enter the note.  
Marking Tasks as Complete  
When you open To Do, a list of tasks and their due dates displays.  
To mark a task as completed, tap the box next to it. The due date  
disappears, indicating the task is completed.  
Note: To hide completed entries, tap Edit > Preferences and remove  
the check from Display completed.  
Finding Entries  
Do This  
1
2
3
Tap To Do > Find.  
Enter text for which you want to search.  
In the Where? box, select whether you want to search  
all folders or the current folder.  
4
Tap Find.  
A list of entries containing the specified text displays.  
94 - Personal Organiser Features  
       
Deleting Entries  
When you no longer need a record of your completed entries,  
delete them.  
To delete an individual entry, tap the entry in the list and tap Delete.  
To delete all completed entries, in your list of entries, tap To do >  
Delete completed.  
Moving Entries to Calendar  
You can schedule To Do entries on your calendar by moving them  
Do This  
1
Open the entry.  
2
Tap To do > Move to Calendar.  
Notes:  
If you do not set a due date for the To Do entry, the handset uses  
the current date for the new Calendar entry.  
If you move an entry with an alarm, it sounds in Calendar.  
Sending Entries  
You can send To Do entries by email, text message, multimedia  
message, or Bluetooth.  
Do This  
1
2
3
Open the entry you want to send.  
Tap To Do > Send As.  
Select the method by which you want to send the  
entry.  
4
Tap Done.  
Personal Organiser Features - 95  
     
Setting To Do Preferences  
Do This  
1
Tap Edit > Preferences.  
2
You can set the following options:  
Display due dates – Select this option to display due  
dates in the list of entries. Due dates are coloured red  
if they are overdue.  
Display completed – Select this option to display  
completed entries in the list of entries.  
Alarm sound – Sets the sound of the alarm. To hear the  
selected sound, tap  
.
3
Tap Done.  
Notes  
Use Notes to write notes and sketch graphics.  
Adding Notes  
Do This  
1
2
3
Open Notes (  
).  
Tap Notes > New.  
Enter the note using the stylus or virtual keyboard (  
).  
4
5
To add a graphic to the note, tap  
.
Use the stylus to sketch your graphic.  
On-screen buttons allow you to change line width and  
colour, and erase lines.  
6
Tap  
to save the note.  
96 - Personal Organiser Features  
           
Using Paste  
To create a new note from text or sketches copied from another  
application, tap Edit > Paste. If you paste a sketch over an existing  
sketch, the original is deleted.  
Finding Notes  
Do This  
1
2
3
Tap Notes > Find.  
Enter text for which you want to search.  
Tap Find.  
A list of notes containing the specified text displays.  
Sending Notes  
You can send notes by email, text message, multimedia message,  
or Bluetooth.  
Do This  
1
2
3
Open the note you want to send.  
Tap Notes > Send As.  
Select the method by which you want to send the  
note.  
4
Tap Done.  
Personal Organiser Features - 97  
   
Time  
Use Time to set the current date and time, and to set alarms you do  
not want to include in your Calendar or To Do list.  
Setting Time and Date  
If you have not already set the current time and date:  
Do This  
1
Open Time (  
). The Time screen displays:  
Current city  
Current time and date  
Other city time and  
date  
Alarm slots  
2
3
4
Tap Time > Set Time & Date.  
Enter the current time and date.  
To set the preferred time and date format, tap the  
Format tab.  
Select the time and date format from the lists of  
available formats.  
5
Tap Done.  
98 - Personal Organiser Features  
       
Setting Location  
Time can display time and date information for two locations:  
Current – The place where you are at the moment. Time shows  
the time and date of your current location in the top half of the  
screen.  
Other – A city of your choice. Time shows the time of this city  
below the time and date of your current location. If you are  
abroad, you can check the time at home by setting this  
location to your home city.  
To set locations:  
Do This  
1
2
Tap Time > Set Location.  
Select your current location from the Current country  
and Current city lists.  
Note: If the city you want is not listed, select another city  
in the same time zone.  
3
Select another location (optional) from the Other  
country and Other city lists.  
4
Tap Done.  
Setting Alarms  
You can use Time as an alarm clock. It is ideal for wake-up alarms  
and other regular alarms you do not want to include in your  
Calendar or To Do list.  
You can set up to three alarms in Time. The alarm slots display in  
the lower half of the Time screen.  
Personal Organiser Features - 99  
   
To set an alarm:  
Do This  
1
2
Tap one of the alarm slots.  
Set the following alarm details:  
Time – Select the time of day you want the alarm to  
sound.  
When – Select how often you want the alarm to sound:  
only once, in the next 24 hours, daily, on workdays  
only, or weekly.  
Alarm sound – Select the sound you want the alarm to  
make. Tap  
to listen to the selected sound.  
Message – Select from one of several preset alarm  
messages or enter your own.  
3
4
Tap Done.  
Tap the alarm checkbox to activate the alarm.  
Responding to Alarms  
When an alarm sounds, the message you selected displays  
instantly. Tap the Snooze button to reset the alarm to sound in 5  
minutes.  
Note: The alarm will not sound while you are making a phone call  
or recording a voice note.  
Turning Alarm Sounds Off  
To silence an alarm before it sounds, do one of the following:  
Turn off the alarm by unchecking the alarm slot checkbox.  
Tap the alarm slot and select Silent in Alarm sound.  
100 - Personal Organiser Features  
   
Calculator  
To open the calculator, tap  
in the Application Launcher.  
Use the calculator by tapping the on-screen keys. The calculator  
has the following memory keys:  
Key Description  
mr+  
Tap to store a number in memory.  
mr-  
Tap to subtract a number from the number in  
memory.  
mr  
Tap once to retrieve a number from memory and  
enter it into the display.  
Tap twice to clear memory.  
Personal Organiser Features - 101  
   
Security  
Locking and Unlocking Handset  
You can lock the handset so that the touchscreen and keys do not  
work. When you lock the handset, you can still use the  
keys to answer and hang up incoming phone calls.  
and  
A
B
To lock the handset:  
Press and then press  
D
within 3 seconds.  
G
To unlock the handset, press the same keys again.  
Establishing Password Protection  
You can establish password protection to prevent unauthorised  
access to information in the handset.  
Do This  
1
Open Control Panel application (  
).  
2
3
On the Device tab, tap Password.  
In the Ask for password list, select:  
Never - never enter a password.  
At switch on - enter your password every time you turn  
on the handset.  
Once a day - enter your password the first time you turn  
on the handset each day.  
102 - Security  
         
Do This  
4
If you want the password entry screen to display  
owner information:  
a Check the Put owner information in password screen  
box.  
b In the Owner Information box, write the text that  
you want to appear.  
5
6
7
Tap Set password.  
Enter your password and tap Done.  
Confirm the password and tap Done.  
The password is now set.  
To clear the set password, tap Clear.  
Security - 103  
News and Entertainment  
Web Browser  
The Web browser lets you open Web pages and use  
Web-based applications (such as on-line banking,  
shopping, and games) on your handset.  
Setting Up Internet Account  
Before you can use the Web browser, you must set up an Internet  
Opening Web Browser  
Tap  
in the Application Launcher. An alphabetical list of your  
bookmarks and saved Web pages displays.  
To open the Web browser and go directly to the Hutchison portal,  
press  
.
E
Note: If you accept a video call during a browsing session, the  
browser session will be interrupted and only the video call will be  
maintained.  
Opening Web Pages  
You can open a Web page in the following ways:  
Tap the bookmark or saved Web page you want to open.  
Tap Web > Open web page. Enter the address of the Web page  
you want to open and tap Open. (No need to enter the full  
address. You can omit the http://  
)
If a page is taking too long to open, you can tap  
(Stop).  
If you get a message that a Web page cannot display, tap  
(Reload).  
104 - News and Entertainment  
           
Viewing Recently Visited Web Pages  
You can view recently visited Web pages in the following ways:  
To return to the last page viewed, tap  
(Back).  
, tap  
To view a page viewed before tapping  
(Forward).  
To view a list of pages recently viewed, tap Web > History. Tap  
a page in the list to view it.  
Adding Bookmarks  
To add a bookmark for a Web page so you can return to the page  
without having to enter its address:  
Do This  
1
2
3
4
Open the Web page.  
Tap Web > Add bookmark.  
Select a folder for the bookmark.  
Tap Add.  
Saving Web Pages  
To save a Web page so you can view it later when not connected to  
the Internet (offline browsing):  
Do This  
1
2
3
4
Open the Web page.  
Tap Web > Save page.  
Select a folder for the page.  
Tap Add.  
News and Entertainment - 105  
     
Downloading Audio, Video, and Pictures  
You can download audio files, video clips, and pictures from the  
Web. To download a file, follow the instructions on the Web page.  
When the download completes, the file opens in the browser or in  
another handset application (depending on the file type). You can  
save the file to a folder in the handset or to the memory card.  
Finding Text on a Web Page  
Do This  
1
2
While a Web page is open, tap Edit > Find.  
Enter the text you want to find and tap Find.  
The first occurrence of the text highlights.  
To find the next occurrence, tap Edit > Find next.  
3
Setting Web Preferences  
Do This  
1
Tap Edit > Preferences.  
2
On the General tab, you can set the following options:  
Use Cookies – Specifies whether the browser accepts  
cookies from Web sites. A cookie helps a Web site  
track your visits. The site generates a cookie, which is  
then stored in the handset.  
Cache size – The cache is part of the handset memory  
that stores the Web pages you visit. Setting this  
option to Large means the pages load faster, but  
leaves less memory for other applications.  
3
When you finish setting preferences, tap Done.  
106 - News and Entertainment  
           
Music  
Use Music to listen to the following types of audio files: AU, AMR,  
MIDI, MP3, and WAV. You can listen to audio files that you  
downloaded from the Web, received as an email attachment, or  
stored on the removable memory card.  
Opening Music  
Tap  
in the Application  
Launcher. When Music opens,  
it shows a list of all saved  
audio tracks.  
To see the audio tracks saved  
in a specific folder, tap the  
current folder name (upper  
right corner) and select the  
desired folder from the list.  
Sample music files are  
provided on the CD-ROM  
supplied with the handset.  
Note: Audio tracks must be  
stored in the proper directory  
on the memory card for you to see and play them in Music. When  
you copy audio files to the memory card from a computer, ensure  
that the files are stored in a third-level directory under:  
Media Files\Audio\  
For example, you can store audio files in any of the following  
directories:  
Media Files\Audio\Classical  
Media Files\Audio\Rock  
Media Files\Audio\Unfiled  
News and Entertainment - 107  
         
Playing an Audio Track  
Do This  
1
In the list of tracks, tap the track you want to play.  
Information about the track displays (artist, album,  
etc.) and the track begins to play.  
2
While the track plays, you can tap the following  
buttons at the bottom of the screen:  
Tap and hold down to rewind the track.  
Tap to stop playing and return to the start of the  
track.  
Tap to switch between play and  
pause mode.  
Tap and hold down to advance (fast forward)  
the track.  
Note: The  
key also controls audio play: left = rewind,  
C
right = fast forward, centre = play/pause.  
Managing Music Playlists  
Music can play all of the tracks in a folder in a sequence that you  
specify. To specify the sequence, you must edit the folder’s playlist:  
Do This  
1
Open the folder containing the tracks you want to  
play.  
2
Tap  
to switch to Playlist view.  
108 - News and Entertainment  
   
Do This  
3
Tap Edit > Edit Playlist.  
The Reorder Playlist screen displays:  
4
5
To arrange the sequence in which the tracks will play,  
tap a track and then tap the arrows to move it up or  
down in the sequence.  
When the tracks are arranged in the sequence you  
want, tap Done.  
News and Entertainment - 109  
Playing a Music Playlist  
Do This  
1
Open the desired folder.  
2
Tap to switch to the Playlist view:  
3
Tap  
.
The Music Player starts playing the tracks in the  
sequence you selected.  
110 - News and Entertainment  
 
Do This  
4
While the playlist plays, you can tap the following  
buttons at the bottom of the screen:  
Tap and release to start playing from the  
beginning of the current track or to jump to the  
beginning of the previous track in the playlist (if  
already at the start of the current track).  
Tap and hold down to rewind the current track.  
Tap to stop playing and return to the start of the  
track.  
Tap to switch between play and  
pause mode.  
Tap and release to start playing from the  
beginning of the next track in the playlist.  
Tap and hold down to advance (fast forward) the  
current track.  
Setting Playlist to Shuffle Mode  
In Shuffle mode, Music plays the playlist tracks in a random order.  
To set Shuffle mode, tap Music > Shuffle.  
Setting Repeat Mode  
In Repeat mode, Music does the following:  
If a track is playing, Music replays the track when it finishes.  
If a playlist is playing, Music replays the list of tracks when the  
playlist finishes.  
To set Repeat mode, tap Music > Repeat.  
News and Entertainment - 111  
 
Setting Music Preferences  
You can select which types of audio files Music plays.  
Do This  
1
Tap Edit > Preferences.  
A list of all available audio file types displays.  
Select the file types you want to play.  
Tap Done.  
2
3
Saving Audio Files  
When you download an audio file from the Web or open an audio  
email attachment, the Save Audio File screen displays. To save the file  
to a folder in the handset or to the Memory card:  
Do This  
1
2
3
Tap Save.  
Select the location to which you want to save the file.  
Tap Save.  
Note: To ensure optimum use of handset memory, save audio clips  
to the memory card when possible.  
Deleting Audio Files  
Do This  
1
Open the folder containing the audio file you want to  
delete.  
2
3
In the list of tracks, tap the track you want to delete.  
Tap Music > Delete.  
112 - News and Entertainment  
       
Sending Audio Files  
You can send audio files by email, MMS message, or Bluetooth.  
Do This  
1
2
3
4
Open the folder with the audio file you want to send.  
In the list of tracks, tap the track you want to send.  
Tap Music > Send as.  
Select the method by which you want to send the  
audio file.  
5
Tap Done.  
Camera  
You can use the built-in camera to take still pictures and record  
video clips.  
News and Entertainment - 113  
   
Opening Camera Application  
Tap  
in the Application Launcher. When the Camera  
application opens, a camera viewfinder displays. The viewfinder  
displays the image viewed by the camera lens.  
Viewfinder  
Memory available  
Camera Mode buttons (Still  
and Video)  
Positioning the Camera Lens  
You can position the camera lens so that it faces toward the front or  
back of the handset. Rotate the wheel on the back of the handset to  
move the lens.  
Camera lens  
Rotate to move camera lens  
Note: To protect the lens when not using the camera, position it so  
that it faces the top of the handset.  
114 - News and Entertainment  
   
Taking Still Pictures  
Do This  
1
2
3
Tap  
Point the camera lens at the subject.  
Press (centre key) to take the picture.  
to place camera in Still mode.  
C
The picture displays in the viewfinder.  
If you want to save the picture, press  
4
(centre key).  
C
If you want to delete the picture without saving it,  
press (right arrow).  
C
Setting Picture Size  
You can choose to take still pictures in three different sizes: Large  
(680x480), Medium (320x240), and Small (176x144).  
Do This  
1
2
3
4
Tap  
to place camera in Still mode.  
Tap Camera > Set picture size.  
Select desired picture size.  
Tap Done.  
Recording Video Clips  
You can use the camera to record a video clip up to 60 seconds  
long.  
Do This  
1
2
Tap  
to place camera in Video mode.  
Point the camera lens at the subject.  
News and Entertainment - 115  
     
Do This  
3
Press  
(centre key) to start recording the video.  
C
The video image displays in the viewfinder.  
To stop recording, press (centre key) again.  
4
C
The video is saved to the currently selected folder.  
Using Self-Timer  
The camera has a self-timer that automatically takes a picture or  
records a video clip 5 seconds after you turn it on.  
Do This  
1
Set camera to desired mode (still or video), as  
described in the previous sections  
2
3
4
Point the camera lens at the subject.  
Tap Camera > Self timer on.  
Press (centre key) to start the timer.  
C
The camera starts counting down from 5 to 0. When it  
reaches 0, it takes the picture or starts recording.  
Available Memory Indicator  
The available memory indicator below the viewfinder shows an  
estimation of how many more pictures or video clips you can take  
before the selected folder’s memory is full. When memory is full,  
the camera stops recording.  
Switching to Pictures  
When the Camera is in Still mode, you can quickly switch to Pictures  
to view, edit, and send the pictures you have taken. See “Pictures”  
To switch to Pictures, tap  
.
116 - News and Entertainment  
   
Switching to Video  
When the Camera is in Video mode, you can quickly switch to Video  
ahead.  
To switch to Video, tap  
.
Video  
Use Video to watch video clips and streaming video and audio from  
the Web. You can watch video clips that you recorded with the  
handset’s camera, downloaded from the Web, received as an email  
attachment, or stored on the removable memory card.  
Opening Video  
Tap  
in the Application Launcher. When Video opens, it shows  
a list of all saved video clips.  
To view the video clips saved in a specific folder, tap the current  
folder name (upper right corner) and select the desired folder from  
the list.  
Sample video files are provided on the CD-ROM supplied with the  
handset.  
Note: Video clips must be stored in the proper directory on the  
memory card for you to see and play them in Video. When you  
copy video files to the memory card from a computer, ensure that  
the files are stored in a third-level directory under:  
Media Files\Video\  
For example, you can store video files in any of the following  
directories:  
Media Files\Video\Movie Trailers  
Media Files\Video\Home  
Media Files\Video\Unfiled  
News and Entertainment - 117  
       
Playing a Video Clip  
Do This  
1
In the list of video clips, tap the clip you want to play.  
The video begins to play in portrait (vertical) view:  
118 - News and Entertainment  
 
Do This  
2
While the video plays, you can tap the following  
buttons at the bottom of the screen:  
Tap to switch between play and  
pause mode.  
Tap to stop the video and return to the  
beginning.  
Tap to open the Camera application.  
Tap to return to the list of video tracks.  
Note: The  
key also controls video play: left = rewind,  
C
right = fast forward, centre = play/pause.  
Switching to Landscape View  
To see the video in landscape (full-screen) view, tap anywhere on  
the playing video. To return to portrait view, tap the playing video  
again.  
Setting Repeat Mode  
In Repeat mode, Video replays the current video clip when it  
finishes.  
To set Repeat mode, tap Edit > Repeat.  
Playing Streaming Video and Audio  
To play streaming video and audio from the Web, use the Web  
browser to select the link to the video or audio clip or broadcast.  
The handset establishes a connection with the server and buffering  
begins. When buffering completes, the video or audio starts  
playing.  
News and Entertainment - 119  
   
Viewing Clip Information  
You can view information about a clip (title, author, etc.) while it is  
playing in Portrait mode.  
Do This  
1
2
Tap Video > Clip info.  
Tap Done to return to the video.  
Saving Video Clips  
When you download a video clip from the Web or open a video  
email attachment, the clip begins playing in Video. You can save  
the clip to a folder in the handset or to the memory card.  
Do This  
1
2
3
Tap Video > Save.  
Select the location to which you want to save the file.  
Tap Save.  
Note: To ensure optimum use of handset memory, save video clips  
to the memory card when possible.  
Deleting Video Clips  
Do This  
1
In the list of video clips, tap the clip you want to  
delete.  
2
Tap Video > Delete.  
120 - News and Entertainment  
     
Sending Video Clips  
You can send video clips by email, MMS message, or Bluetooth.  
Do This  
1
2
3
In the list of video clips, tap the clip you want to send.  
Tap Video > Send as.  
Select the method by which you want to send the  
video clip.  
4
Tap Done.  
Pictures  
Use Pictures to view and edit picture files. You can view pictures  
that you took with the camera, downloaded from the Web, received  
as an email attachment, or stored on the removable memory card.  
Opening Pictures  
Tap  
in the Application Launcher. When Pictures opens, it  
shows small thumbnail pictures of all saved picture files or a list of  
picture files (depending on the view you selected when Pictures  
was last open).  
To switch views, tap Setting > List/Thumbnail.  
To see the pictures saved in a specific folder, tap the current folder  
name and select the desired folder from the list.  
Note: Pictures must be stored in the proper directory on the  
memory card for you to see them in Pictures. When you copy picture  
files to the memory card from a computer, ensure that the files are  
stored in a third-level directory under:  
News and Entertainment - 121  
         
Media Files\Image\  
For example, you can store pictures in any of the following  
directories:  
Media Files\Image\Kids  
Media Files\Image\Vacation  
Media Files\Image\Unfiled  
Viewing Pictures  
Do This  
1
Tap the  
thumbnail picture  
or file name you  
want to view. The  
picture displays.  
If the original  
picture is larger  
than the display  
area, it reduces  
to fit. To see the  
picture in its  
original size, tap  
Pictures > Actual  
size view. Use the  
key to scroll  
C
to see the entire  
picture.  
122 - News and Entertainment  
 
Do This  
While viewing the picture, you can tap the following  
2
buttons at the bottom of the screen:  
Tap to see previous picture.  
Tap to see next picture.  
Tap to open the Camera application.  
Tap to return to the list or thumbnails of  
pictures.  
Viewing Slideshow  
You can view all of the pictures in a folder as a slideshow.  
Do This  
1
Open the folder with the pictures you want to view.  
2
Tap Pictures > View slideshow.  
The pictures in the folder display in the order listed.  
Note: The default interval between slides is 3 seconds.  
To change this interval, tap Setting > Slideshow interval.  
If you select Manual mode, you must press the left and  
right arrows on the  
slideshow.  
key to move through the  
C
News and Entertainment - 123  
 
Viewing Picture Information  
You can view information about a picture (file name, size, etc.)  
while you are viewing it.  
Do This  
1
2
Tap Pictures > Image info.  
Tap Done to return to the picture.  
Rotating Pictures  
To rotate a picture, tap Edit > Rotate. The picture rotates 90 degrees  
clockwise.  
Note: If you rotate a picture in JPG format, the original picture file is  
overwritten. If you rotate a picture not in JPG format, a new file  
generates with a .jpg extension. For example, if you rotate a file  
called PIC1.gif, the rotated picture is named PIC1.jpg. If a file  
named PIC1.jpg already exists, the new file is named  
PIC1ROT1.jpg.  
Drawing on Pictures  
Do This  
1
Tap Edit > Free draw.  
A colour palette displays below the picture.  
Tap the colour with which you want to draw.  
Use the stylus to draw on the picture.  
Tap Done to save the edited picture.  
2
3
4
The picture’s new filename consists of the original  
filename plus EDT1. For example, if you edit a picture  
named PIC1, the new filename is PIC1EDT1. If you  
edit the file again, the new filename is PIC1EDT2.  
124 - News and Entertainment  
     
Adding Stamps to Pictures  
Do This  
1
Tap Edit > Add stamp.  
A row of available stamps displays below the picture.  
Tap the stamp you want to add.  
2
3
Tap the location on the picture where you want to  
place the stamp.  
4
Tap Done to save the edited picture.  
The picture’s new filename consists of the original  
filename plus EDT1. For example, if you edit a picture  
named PIC1, the new filename is PIC1EDT1. If you  
edit the file again, the new filename is PIC1EDT2.  
Adding Frames to Pictures  
Do This  
1
Tap Edit > Add frame.  
A row of available frame images displays below the  
picture.  
2
3
Tap the image you want to use.  
A frame displays around the picture.  
Tap Done to save the edited picture.  
The picture’s new filename consists of the original  
filename plus EDT1. For example, if you edit a picture  
named PIC1, the new filename is PIC1EDT1. If you  
edit the file again, the new filename is PIC1EDT2.  
News and Entertainment - 125  
   
Sorting Pictures  
You can sort pictures in list view or thumbnail view by name, date,  
or file size.  
Do This  
1
2
Tap Setting.  
Tap the sorting method you want to use.  
Sending Pictures  
You can send pictures by email, MMS message, or Bluetooth.  
Do This  
1
Tap the thumbnail picture or file name you want to  
send.  
2
3
Tap Pictures > Send as.  
Select the method by which you want to send the  
picture.  
4
Tap Done.  
Deleting Pictures  
Do This  
1
Tap the thumbnail picture or file name you want to  
delete.  
2
Tap Pictures > Delete.  
126 - News and Entertainment  
     
Troubleshooting  
Check these questions first if you have problems with your handset:  
Question  
Answer  
Is your battery  
charged?  
The battery level indicator in the  
status bar should show at least one  
bar ( ). If it does not, recharge  
Do you have a  
If necessary, turn off the handset and  
valid USIM card make sure you have inserted a valid  
inserted?  
Does the  
The signal strength indicator in the  
handset have a status bar should show at least one  
network signal? bar. If it does not, move to an area  
with a stronger signal.  
Is the earpiece  
volume too  
low?  
While on a call, press the top of the  
Volume key on the left side of the  
handset.  
Is the other  
Your microphone may be muted. See  
hear you?  
Also, make sure that the microphone  
is not blocked by its carrying case or  
a sticker.  
Troubleshooting - 127  
   
Question  
Answer  
Has the handset Dropping your handset, getting it wet,  
been damaged, or using a non-Motorola battery  
or gotten wet?  
charger can damage the handset.  
The handset’s limited warranty does  
not cover damage caused from using  
non-Motorola accessories.  
Was a non-  
Motorolabattery  
charger used?  
The following refer to specific problems:  
Problem Solution  
My handset was Report a stolen handset to the police  
stolen. To whom and to your service provider (the  
should I report company that sends your monthly  
this?  
wireless service bill).  
I pressed the  
Be sure to press and hold until the  
A
Power/End key  
display appears and you hear an alert  
(
), but  
A
nothing  
sound (this could take several  
seconds). If nothing happens, check  
that the battery is charged. See  
happened.  
My handset  
does not ring.  
If you see  
or  
in the status bar,  
the ringer is turned off. See “Alert  
I tried to place a Your call did not reach the wireless  
call and heard  
an alternating  
high/low tone.  
system. You may have dialled the  
number too soon after turning the  
handset on. Wait until the Network  
indicator in the status bar shows you  
are connected to the network. See  
128 - Troubleshooting  
Problem  
Solution  
I cannot make  
Make sure you have a network  
or answer calls. signal. See “Network” on page 30.  
Avoid electrical or radio interference,  
and obstructions, such as bridges,  
parking garages, or tall buildings.  
Your handset also may have the call  
barring feature turned on. See “Using  
Ensure that your handset is not in  
Airlplane mode.  
My handset has Make sure the antenna is not bent or  
poor reception damaged.  
and drops calls.  
Also, make sure you have a network  
signal. See “Network” on page 30.  
Avoid any obstructions such as  
bridges, parking garages, or tall  
buildings.  
The display  
You are in an area where the network  
says: Data Calls does not support voice calls. You can  
Only.  
make only data calls until you move  
to an area where the network  
supports voice calls.  
I cannot hear  
others on my  
While on a call, press the Volume key  
on the left side of the handset. The  
communi-cator. sound should get louder.  
I cannot open  
my inbox.  
Before you can use messaging  
services, you must set up the  
Troubleshooting - 129  
Problem  
Solution  
How do I see the To see the most recent calls you  
calls that I made dialled or received, open the call  
or received?  
My screen is too You can change the level of screen  
light or dark.  
What can I do to Your battery’s performance is  
extend battery  
life?  
affected by charge time, feature use,  
temperature changes, and other  
factors. For tips on extending your  
Why are my  
Check that your Music preferences  
audio files not  
(Edit > Preferences) are set to show the  
appearing in the particular file type.  
Music  
application?  
Why are the  
The file must be stored in the proper  
audio, video, or directory to appear in the application.  
image files on  
the Memory  
card not  
instructions.  
appearing in the  
Music, Video, or  
Pictures  
application?  
130 - Troubleshooting  
Specific Absorption Rate Data  
This model phone meets international standards for exposure  
to radio waves  
Your mobile phone is a radio transmitter and receiver. It is designed  
and manufactured not to exceed limits for exposure to radio  
frequency (RF) energy. These limits are part of comprehensive  
guidelines and establish permitted levels of RF energy for the  
general population. The guidelines are based on standards that  
were developed by independent scientific organisations through  
periodic and thorough evaluation of scientific studies. The  
guidelines include a substantial safety margin designed to assure  
the safety of all persons, regardless of age and health.  
The exposure standard for mobile phones employs a unit of  
measurement known as the Specific Absorption Rate, or SAR.  
Under the guidelines for your phone model, the SAR limit is  
2.0 W/kg.* Tests for SAR are conducted in accordance with  
CENELEC** testing procedures using standard operating positions  
with the phone transmitting at its highest certified power level in all  
tested frequency bands. Although the SAR is determined at the  
highest certified power level, the actual SAR of the phone while  
operating can be well below the maximum value. This is because  
the phone is designed to operate at multiple power levels so as to  
use only the power required to reach the network. In general, the  
closer you are to a base station, the lower the power output of the  
phone.  
Before a phone model is available for sale to the public, it is tested  
to confirm compliance with the guidelines. The tests are performed  
in positions and locations (e.g., at the ear and worn on the body)  
that conform to a uniform testing methodology determined by an  
expert standards body. The SAR value for this model phone was  
not available when this publication went to press. For further  
information, please refer to http://www.hellomoto.com/sar.***  
Specific Absorption Rate Data - 131  
 
While there may be differences between the SAR levels of various  
phones and at various positions, they all meet the governmental  
requirements for safe exposure. Please note that modifications to  
this product model could cause differences in the SAR value for  
later products; in all cases, products are designed to be within the  
guidelines.  
*
The SAR limit recommended by international guidelines (ICNIRP) for mobile  
phones used by the public is 2.0 watts/kilogram (W/kg) averaged over ten grams of  
tissue. The limit incorporates a substantial margin for safety to give additional  
protection for the public and to account for any variations in measurements.  
** CENELEC is a European Union standards body.  
*** Additional related information includes the Motorola testing protocol, assessment  
procedure, and measurement uncertainty range for this product.  
132 - Specific Absorption Rate Data  
Warranty Information  
Motorola guarantees you, the original purchaser, the Personal  
Communicator and accessories which you have purchased from an  
authorised Motorola dealer (the "Products"), to be in conformance  
with the applicable Motorola specifications current at the time of  
manufacture for a term of [1] year from date of purchase of the  
Product(s) (Warranty Term).  
You must inform Motorola of the lack of conformity to the applicable  
specifications of any of the Products within a period of two (2)  
months from the date on which you detect a defect in material,  
workmanship or lack of conformity and in any event within a term  
not to exceed the Warranty Term, by submitting the Product for  
service to Motorola. Motorola shall not be bound by Product related  
statements not directly made by Motorola nor any warranty  
obligations applicable to the seller.  
A list of the Motorola Call Centre numbers is enclosed with this  
Product.  
During the Warranty term, Motorola will, at its discretion and without  
extra charge, as your exclusive remedy, repair or replace your  
Product which does not comply with this warranty; or failing this, to  
reimburse the price of the Product but reduced to take into account  
the use you have had of the Product since it was delivered. This  
warranty will expire at the end of the Warranty Term.  
This is the complete and exclusive warranty for a Motorola  
Personal Communicator and accessories and in lieu of all other  
warranties, terms and conditions, whether express or implied.  
Where you purchase the product other than as a consumer,  
Motorola disclaims all other warranties, terms and conditions  
express or implied, such as fitness for purpose and satisfactory  
quality.  
Warranty Information - 133  
 
In no event shall Motorola be liable for damages nor loss of data in  
excess of the purchase price nor for any incidental special or  
consequential damages* arising out of the use or inability to use  
the Product, to the full extent such may be disclaimed by law.  
This Warranty does not affect any statutory rights that you may  
have if you are a consumer, such as a warranty of satisfactory  
quality and fit for the purpose for which products of the same type  
are normally used under normal use and service, nor any rights  
against the seller of the Products arising from your purchase and  
sales contract.  
(*)including without limitation loss of use, loss of time, loss of data,  
inconvenience, commercial loss, lost profits or savings.  
How to get warranty service?  
In most cases the authorised Motorola dealer which sold and/or  
installed your Motorola Personal Communicator and original  
accessories will honour a warranty claim and/or provide warranty  
service. Alternatively, for further information on how to get warranty  
service please contact either the customer service department of  
your service provider or Motorola's call centre at the telephone  
numbers below for your country.  
In order to claim the warranty service you must return the Personal  
Communicator and/or accessories in question to Motorola please  
avoid leaving any supplementary items like SIM cards. The Product  
should also be accompanied by a label with your name, address,  
and telephone number; name of operator and a description of the  
problem. In the case of vehicular installation, the vehicle in which  
the Personal Communicator is installed should be driven to the  
Authorised Repair Centre, as analysis of any problem may require  
inspection of the entire vehicular installation.  
In order to be eligible to receive warranty service, you must present  
your receipt of purchase or a comparable substitute proof of  
purchase bearing the date of purchase. The phone should also  
clearly display the original compatible electronic serial number  
(IMEI) and mechanic serial number [MSN]. Such information is  
contained with the Product.  
134 - Warranty Information  
Conditions  
This warranty will not apply if the type or serial numbers on the  
Product has been altered, deleted, duplicated, removed, or made  
illegible. Motorola reserves the right to refuse free-of-charge  
warranty service if the requested documentation can not be  
presented or if the information is incomplete, illegible or  
incompatible with the factory records.  
Repair, at Motorola's option, may include reflashing of software, the  
replacement of parts or boards with functionally equivalent,  
reconditioned or new parts or boards. Replaced parts, accessories,  
batteries, or boards are warranted for the balance of the original  
warranty time period. The Warranty Term will not be extended. All  
original accessories, batteries, parts, and Personal Communicator  
equipment that have been replaced shall become the property of  
Motorola. Motorola does not warrant the installation, maintenance  
or service of the products, accessories, batteries or parts.  
Motorola will not be responsible in any way for problems or damage  
caused by any ancillary equipment not furnished by Motorola which  
is attached to or used in connection with the Products, or for  
operation of Motorola equipment with any ancillary equipment and  
all such equipment is expressly excluded from this warranty.  
When the Product is used in conjunction with ancillary or peripheral  
equipment not supplied by Motorola, Motorola does not warrant the  
operation of the Product/peripheral combination and Motorola will  
not honour any warranty claim where the Product is used in such a  
combination and it is determined by Motorola that there is no fault  
with the Product. Motorola specifically disclaims any responsibility  
for any damage, whether or not to Motorola equipment, caused in  
any way by the use of the Personal Communicator, accessories,  
software applications and peripherals (specific examples include,  
but are not limited to: batteries, chargers, adapters, and power  
supplies) when such accessories, software applications and  
peripherals are not manufactured and supplied by Motorola.  
Warranty Information - 135  
What is not covered by the warranty  
This warranty is not valid if the defects are due to damage, misuse,  
tampering, neglect or lack of care and in case of alterations or  
repair carried out by unauthorised persons.  
1. Defects or damage resulting from use of the Product in other  
than its normal and customary manner.  
2. Defects or damage from misuse, access to incompatible  
sources, accident or neglect.  
3. Defects or damage from improper testing, operation,  
maintenance, installation, adjustment, unauthorised software  
applications or any alteration or modification of any kind.  
4. Breakage or damage to antennas unless caused directly by  
defects in material or workmanship.  
5. Products disassembled or repaired in such a manner as to  
adversely affect performance or prevent adequate inspection  
and testing to verify any warranty claim.  
6. Defects or damage due to range, coverage, availability, grade  
of service, or operation of the cellular system by the cellular  
operator.  
7. Defects or damage due to moist, liquid or spills of food.  
8. Control unit coil cords in the Product that are stretched or have  
the modular tab broken.  
9. All plastic surfaces and all other externally exposed parts that  
are scratched or damaged due to customer normal use.  
10. Leather cases (which are covered under separate  
manufacturer's warranties).  
11. Products rented on a temporary basis.  
12. Periodic maintenance and repair or replacement of parts due to  
normal wear and tear.  
136 - Warranty Information  
Note: The talk-time, stand-by time and total life cycle of a Motorola  
rechargeable battery for your Personal Communicator will depend  
on usage conditions and network configurations. As a consumable  
product, the specifications indicate that you should be able to  
obtain optimum performance for your Motorola Personal  
Communicator within the first six months from date of purchase and  
up-to (200) charges.  
The warranty for Motorola rechargeable batteries becomes void if  
(i) the batteries are charged other than by Motorola approved  
battery chargers specified for the charging of the battery, (ii) any of  
the seals on the battery are broken or show evidence of tampering,  
(iii) the battery is used in equipment or service other than the  
cellular telephone equipment for which it is specified.  
Warranty Information - 137  

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