9520 MOBILE TELEPHONE
USER’S GUIDE
9520 MOBILE QUICK REFERENCE
Special Features
Phone Book
Add a number to the phone book:
Quick Access Menu
*Default settings shown
E
Adjust earpiece volume:
Press upper and lower volume keys on the side of the phone.
1. Enter the phone number and then press I.
2. Press ßor πto scroll to the desired memory type
and then press ø.
Find Name
¡
Adjust ringer volume:
Press Eand then the upper and lower volume keys on the
side of the phone.
Check Signal
™
3. Press øto accept the number.
Call Voicemail
£
4. Enter a name, using ™-ªkeys to enter letters
and ß or π to scroll between letters. Press ™-ª
as many times as necessary to reach desired letter.
When name is complete, press ø.
5. Enter a three-digit location number, and then press ø
or press øto store the entry in the next empty
memory location.
Mute Phone
¢
Clear the last digit in the display or exit a submenu:
Lock Now
∞
Press ç.
Adjust Ring
§
Clear the entire display or exit the menu system:
Read Messages
¶
Press and hold ç.
Register Now
•
Forward On/Off
Unlock the phone:
ª
Enter your 4-digit unlock code (supplied to you by your
service provider).
Recall a number from the phone book:
1. Press Q.
Basic Operation
Turn the phone's power on/off:
2. Enter the three-digit location number of the entry, and
Display your phone number:
Press and hold S.
then press ø.
3. Press øto call the displayed entry.
Press Q π.
Insert SIM Card:
1. Make sure the phone's power is turned off.
2. Insert card in hang-up cup SIM slot.
The blank side of the card should face
forward with the gold chip pointing down.
Recall last ten numbers dialed:
1. Press Muntil you see Phone Book, and then press ø.
2. Press Mto scroll to Last Ten Calls, and then press ø.
3. Press Mto scroll to Last Calls Madeand then press ø.
4. Press Mto scroll to the number you are looking for.
5. Press øto place a call to that number.
Place a call:
Enter the phone number, and then press ø.
Answer a call: Press ø. End a call: Press ç.
ii
Contents
Safety Information. . . . . . . . . . . . . . . . . . . . . . . . .7
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Using the Menus . . . . . . . . . . . . . . . . . . . . . . . . .43
iii
Using Message Services . . . . . . . . . . . . . . . . . . 87
Customizing Phone Features . . . . . . . . . . . . . . 97
iv
Accessing the Network. . . . . . . . . . . . . . . . . . .115
Customizing the Menu System . . . . . . . . . . . .137
Menu Quick Reference . . . . . . . . . . . . . . . . . . .141
v
vi
Safety Information
Important: Read this information before using your wireless mobile
phone.
Exposure to Radio Frequency Signals
Your wireless mobile telephone is a low power radio transmitter and
receiver. When it is ON, it receives and also sends out radio frequency
(RF) signals.
International agencies have set standards and recommendations for the
protection of public exposure to RF electromagnetic energy.
•
International Commission on Non-Ionizing Radiation Protection
(ICNIRP)1996
•
•
Verband Deutscher Elektrotechniker (VDE) DIN-0848
United States Federal Commission, Radio Frequency Exposure
Guidelines (1996)
•
National Radiological Protection Board of the United Kingdom,
GS 11,1988
•
•
American National Standards Institute (ANSI) IEEE. C95. 1-1992
National Council on Radiation Protection and Measurements
(NCRP). Report 86
•
Department of Health and Welfare Canada. Safety Code 6
These standards are based on extensive scientific review. For example,
over 120 scientists, engineers, and physicians from universities,
government health agencies, and industry reviewed the available body
of research to develop the updated ANSI standard.
The design of your phone complies with these standards when used as
described under “Phone Operation.”
Antenna Care
Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage
the phone and may violate local agency regulations.
7
Phone Operation
Do not operate your mobile telephone when a person is within 4 inches
(10 centimeters) of the antenna.
A person or object within 4 inches (10 centimeters) of the antenna could
impair call quality and may cause the phone to operate at a higher
power level than necessary and expose that person to RF energy in
excess of that established by the FCC RF Exposure Guidelines.
Driving
Check the laws and regulations on the use of wireless telephones in the
areas where you drive. Always obey them. Observe the following
guidelines when using your phone while driving.
•
Give full attention to driving—driving safely is your first
responsibility.
•
•
Use hands-free phone operation, if available.
Pull off the road and park before making or answering a call if
driving conditions so require.
Electronic Devices
Most modern electronic equipment is shielded from RF signals.
However, certain equipment may not be shielded against the RF signals
from your wireless phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six inches (6") be maintained between a wireless
phone’s antenna and a pacemaker to avoid potential interference with
the pacemaker. These recommendations are consistent with the
independent research by and recommendations of Wireless Technology
Research.
Persons with pacemakers:
•
should ALWAYS keep the phone more than six inches from their
pacemaker when the phone is turned ON
•
should turn the phone OFF immediately if you have any reason to
suspect that interference is taking place
8
Safety Information
Other Medical Devices
If you use any other personal medical device, consult the manufacturer
of your device to determine if it is adequately shielded from external RF
energy. Your physician may be able to assist you in obtaining this
information.
Turn your phone OFF in health care facilities when any regulations
posted in these areas instruct you to do so. Hospitals or health care
facilities may be using equipment that could be sensitive to external RF
energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should also consult the
manufacturer of any equipment that has been added to your vehicle.
Posted Facilities
Turn your phone OFF in any facility where posted notices so require.
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when
in a “blasting area” or in areas posted: “Turn off two-way radio.” Obey all
signs and instructions.
Potentially Explosive Atmospheres
Turn your phone OFF and do not remove your battery when you are in
any area with a potentially explosive atmosphere. Obey all signs and
instructions. Sparks from your battery in such areas could cause an
explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often but not always
clearly marked. They include, but are not limited to: fueling areas such
as gasoline stations; below deck on boats; fuel or chemical transfer or
storage facilities; areas where fuel odors are present (for example, if a
gas/propane leak occurs in a car or home); areas where the air contains
chemicals or particles, such as grain, dust, or metal powders; and any
other area where you normally would be advised to turn off your vehicle
engine.
Safety Information
9
ForVehicles Equipped with an Air Bag
An air bag inflates with great force. Do NOT place objects, including
both installed or portable wireless equipment, in the area over the air
bag or in the air bag deployment area. If in-vehicle wireless equipment
is improperly installed and the air bag inflates, serious injury could
result.
10
Safety Information
Guide Overview
As you explore your 9520 Mobile Phone, use this
guide to see what key to press and what happens
when you press it. Here is what you will learn in
each chapter:
Chapter
Description
How do you make your first phone call?
This question and many others are
answered in this chapter. See “Using
information.
UsingYour
Phone
This chapter teaches you how to
navigate the menu system. See “Using
the Menus” on page 43 for more
information.
Using the
Menus
page 49 to learn how to make the most
of your phone’s built-in Phone Book.
Managing the
Phone Book
If you subscribe to Call Barring or Call
Forwarding, see “Using Calling
use these network features and more.
Using Calling
Features
Did you know that you can be notified
of voicemail or receive numeric and
text messages through your Personal
Mailbox? See “Using Message
Services” on page 87 for more
information.
Using
Messaging
Services
Customizing
Phone
Features
page 97 to learn how to customize
your phone’s features.
the satellite network.
Accessing the
Network
View the time of your last call or set
your phone to remind you after you
have been talking for a certain period of
TimingYour
Calls
12
Overview
Chapter
Description
Setting Up
Your
Accessories
page 129 to learn how to use features
that make driving a little easier.
Once you are familiar with the features
in your menus, you can customize the
menus to more closely fit your needs.
on page 137 for more information.
Customizing
the Menu
System
Understanding the Guide
Key Presses
Key presses are represented in this guide using
symbols so that you may locate and use the
required sequence quickly. A sequence of key
presses may be shown as follows:
M O C
This means you should press M followed by O
and then C, in sequence, not simultaneously.
Prompts and Messages
Your phone responds to key presses by displaying
either a prompt that guides you to the next action or
a message confirming that your action is complete.
Prompts and messages are represented in this
guide in LCD style, for example: Enter PINor
Completed.
Tips
In the margins of your guide are useful hints and
ways to improve your phone’s performance.
Guide Overview
13
Phone Overview
SIM Card/Port
Hang-up Cup
Signal Strength
Indicator
Display
Display
Indicators
Special Keys
Alphanumeric
Keypad
Special
Keys
Volume Keys
The Volume keys are on the side of the phone. They
Earpiece Volume” on page 34 for more information.
SIM Card Port
The SIM card is inserted in the slot in your hang-up
cup. When inserting the SIM card, the back (or
blank) side of the card should be facing you. The
gold plate should be facing down. Insert the end
with the gold plate first.
14
Overview
Special Keys
Key Function
S
O
Turns the phone’s power on and off
Selects menu settings or options, or initiates
and answers calls
?
I
Q
E
Calls voicemail and displays messages
Stores numbers in the phone book
Recalls numbers from the phone book
Enters the Quick Access menu
Enters the Options menu and scrolls forward
through menu features
M
Clears characters from the screen or exits the
Options menu
C
/
Mutes the handset when you are in a call
*
or
Scrolls through the menu features
#
The Display
ABC123
Your phone’s Liquid Crystal
Display (LCD) displays as
many as four rows of 16
characters.
The LCD on your phone may respond slowly to key
presses in extremely cold temperatures. This is
normal and does not affect the phone operation in
any way.
Phone Overview
15
Display Indicators
Indicator
Description
Signal Strength Indicator
indicates the strength of the signal
from the network. The more
segments displayed in the bar
graph, the stronger the signal.
rx
You can check the strength of the
signal at any time through the
Strength” on page 81 for additional
information.
Message Indicator appears when
you receive a new message. It
flashes when the SIM card is full.
page 94 for additional information.
o
n
Home System Indicator appears
when the phone has successfully
registered with the Iridium satellite
system.
No Service Indicator appears
when your phone is not capable of
placing or receiving calls.
m
k
In Use Indicator appears when a
call is in progress.
Scroll Bar appears on the right of
the display when you are in a
s
menu. The button on the scroll bar
indicates where you are in the list.
Check Mark indicates a menu item
is currently selected.
z
Quick Access Menu Icons allow
you to easily identify Quick Access
features as you scroll through the
Quick Access menu.
B...P
16
Overview
Original Satellite Series Accessories
Product appearance and specifications are subject
to change without notice.
Note: For maximum performance use only
Motorola original accessories.
Mobile Magnetic or Mobile Permanent
Mount Antenna
These antennas deliver
exceptional reception
performance and offer
dual mounting options.
•
•
•
Use either
magnetic mount or
permanent mount
option
Attaches to
Motorola Satellite Series 9520 Mobile Phone,
9500 Portable Phone, or 9570 Portable Dock
for in-vehicle communication
Attached 5-meter cable
Fixed Mast Antenna
This antenna attaches to the
Motorola Satellite Series 9520 Mobile
Phone to deliver exceptional
reception performance in a marine
environment.
•
Marine rated with mast mount
capability
•
Attached 10-meter cable
Original Satellite Series Accessories
17
18
Overview
UsingYour Phone
Read this section to learn how to get up and running with your new
satellite phone.
WhatYouWill Learn
•
•
•
•
•
•
what is a SIM card?
inserting your SIM card
turning the phone’s power on and off
placing and receiving calls
using hands-free features
determining your own phone number
19
What Is a SIM Card?
Your SIM card (Subscriber Identity Module)
contains your phone’s number, service details, and
memory for storing Phone Book entries and
messages. This means you can use your SIM card
with any phone for the GSM system or any Motorola
product for the Iridium satellite system, and all calls
go on your account.
Note: Your phone has limited functionality without
the SIM card.
GSM SIM Card Capability
If you already have a GSM SIM card and your
service provider has a roaming agreement with the
Iridium satellite system, you can use it in your
satellite telephone.
Note: If you are using a GSM SIM card, you may
not have access to certain features that are specific
to the Iridium satellite system, and vice versa.
SIM Card Protection
Keep your SIM card in your wallet or purse when
you are not using it. This helps keep your personal
information secure and gives you access to your
service even if your phone is not available.
Caution: Avoid bending, scratching, or exposing
your card to static electricity, water, or dirt.
20
Using Your Phone
Installing the SIM Card
Make sure your phone is powered off before
inserting or removing the SIM card. If you don’t, you
may damage the memory on your SIM card.
Insert the SIM Card
1. Turn your phone off by pressing and
Tip: Hold the
SIM card so
that the back
(or blank) side
of the card is
facing you. The
gold plate
holding the S key.
2. Make sure that the gold plate on the SIM card
faces down and away from you, and then
insert the SIM card into the slot in the
hang-up cup as far as it will go.
should be
facing down.
Insert the end
with the gold
plate first.
Remove the SIM Card
1. Turn your phone off by pressing and
holding the S key.
2. Pull the SIM card out of the slot in the
hang-up cup.
Installing the SIM Card
21
Powering Up the Phone
Turn the Power On and Off
To turn your phone’s power on:
2. Press and hold S to turn the phone on and
off.
When you turn your phone’s power on, it
performs a self test to let you know it is
operational. You may see a number of other
power-on messages (see below).
When the m (no service) indicator
disappears and the n (home system)
indicator appears, you are ready to start
calling.
Power-On Messages
Once your phone is powered on, you may see:
Message
Description
The phone is attempting to
establish communications with
the satellite network. See
Searching...
Your phone is registering with the
network. When the process is
complete, you will see
more information.
Registering...
Your phone was locked after the
last use. Enter your four-digit
unlock code and press O to
Enter Phone
Unlock Code
page 103 for more information.
22
Using Your Phone
Message
Description
Enter the four- to eight-digit SIM
card PIN code provided by your
service provider and press O to
SIM Card” on page 105 for more
information.
Enter PIN
Power off your phone; make sure
your SIM card is inserted
completely; and then power your
phone on again.
Insert Card
Check Card
This message indicates that the
SIM card is damaged or inserted
the wrong way.
If the SIM card PIN code is
incorrectly entered three times in
a row, your phone becomes
Blocked
instructions on how to unblock it.
If the SIM card PIN2 code is
incorrectly entered three times in
a row, your phone becomes
!
Blocked
instructions on how to unblock it.
Your SIM card has been damaged
or incorrectly issued. Contact
your service provider for
information.
Bad Card
See Supplier
Powering Up the Phone
23
Placing a Call
To place a call, your phone must be powered on,
have a SIM card inserted, be unlocked, and be in
Dial a Number
1. Enter the number using the digit keys. As
you begin entering digits, you will see Call?.
You must enter the phone number in
international format: [international access
code, 00, or +] [country code or Iridium
country code] [phone number]
Note: If you are calling another Iridium
satellite subscriber, use the Iridium code
instead of the country code.
If you make a mistake, press C once to
delete the last digit, or press and hold C to
clear all digits.
2. Press O. You will see Callingfollowed by
the number you dialed.
You will see either the flashing message
Callingor the flashing messages Calling,
Registering..., and the phone will play a
series of setup tones.
If the call connects and is answered, Connected
appears on the display for a few seconds, followed
by End Call?. If the call does not connect, you
may see one of the following messages:
Message
Description
Call Failed
System Busy
Weak Signal
The phone is unable to access
the network. Try again in a few
minutes.
You are in an area where you
cannot make a call.
Restricted Area
Redial?
24
Using Your Phone
Make a Hands-free Call
Automatic Redial
If the number or your network is busy, you will see
Redial?for five seconds.
Press O to redial the number automatically.
Note: The maximum number of redial attempts is
set by your service provider. If the call cannot be
connected within this maximum, you will see the
message Redial Failed.
Redial Last Number Called
Whenever your phone is on standby, you can redial
the last number called:
1. Press O to display the last number dialed.
2. Press O again to place the call.
Dial Special Characters
You can insert special characters in your numbers:
To enter...
Then...
0
Press 0.
*
Press *.
+ (for international calls)
Press and hold 0.
Press and hold *.
Ü (for pause dialing)
supplementary service
numbers, PINs, and
unblocking
Press # *.
Placing a Call
25
International Dialing
To make an international phone call:
1. Press and hold 0.
After a few seconds the international dialing
prefix +appears in the display. This allows
you to call from any country without knowing
the local international access code.
2. Enter the country code followed by the
phone number. The country code follows the
conventional format.
Dial a NumberWith Pauses
information on dialing numbers with pauses.
Dial a Number from the Phone Book
Your phone contains a phone book that you can use
to store names and telephone numbers. Once you
have stored information in your phone book, you
can save dialing steps by using:
•
•
•
•
one-touch dialing
an entry from a location
an entry of a name
one of the last ten numbers called
26
Using Your Phone
Make an Emergency Call
You can make an emergency call virtually anywhere
in the world (without unlocking your phone) by
dialing 112. Provided your phone has found a
network, you are able to make an emergency call.
The emergency call is directed to a central
emergency operator.
To make an emergency call:
Dial 1 1 2.
You will see the message Emergency
Calling.
In addition, your Iridium service provider may have
provided an additional emergency calling code on
your SIM card. Check with your service provider.
Call a Number in a Message
Details on how to call a number embedded in a
message are described in the “Using Message
Placing a Call
27
What’s My SIM Card Phone Number?
You can retrieve and display your phone’s number
from your SIM card.
1. Press M until you see Phone Book, and
Tip: Pressing
then press O to select.
Q # also
brings up your
phone’s
2. Press M until you see My Phone
Number(s), and then press O to select. You
will see your phone number.
number.
3. Press and hold C to exit the menu.
Note: If you do not see your number(s), they have
not been programmed onto your SIM card. Contact
your service provider for more information.
What’s My SIM Card Phone Number?
29
Receiving a Call
Receive a Phone Call
To receive a call, your phone must be powered on,
have a SIM card inserted, be unlocked, and be in
When you receive a call:
•
•
Your phone rings.
The phone displays Call, followed by
Answer? on the next line.
To answer the call:
Remove the handset from the hang-up cup
by pressing in the release buttons. You will
see Connected.
If the call does not connect properly, you may
see Call Failed. This indicates that the
network signal is not strong enough.
Release Buttons
or
Press O or any digit key (1-9, * or
#). You will be in hands-free operation.
Direct your conversation to the microphone.
or
Activate the Automatic Answer feature to
have the phone automatically answer
incoming calls after two rings. See
30
Using Your Phone
Unanswered Calls
If you are away from your phone or choose not to
answer a call, your phone displays the message
Unanswered Call.
Personal Mailbox
Callers who are unable to reach you can leave
numeric, text, and voice messages. The next time
you register with the satellite network, you will
receive these messages. Then you will have the
option of returning the call or saving the message
for later viewing.
For information on retrieving messages, see
Receiving a Call
31
Using Hands-free Features
Place a Hands-free Call
To place a hands-free call:
1. Leave the handset in the hang-up cup.
2. Dial the number on the handset that you
want to call. As soon as you begin entering
digits, you will see Call?.
3. Press O. You will see Calling followed by
the number you dialed.
When the called party answers, direct your
conversation to the hands-free microphone,
typically mounted on the visor.
or
Pick up the handset for private
conversation.
Receive a Hands-free Call
1. Leave the handset in the hang-up cup and
press O or any digit key (1-9, * or
#). You will see Connected.
2. Direct your conversation to the hands-free
microphone.
or
Pick up the handset for private
conversation.
32
Using Your Phone
Change from Handset Operation to
Hands-free Operation
If you are in a conversation and the handset is off
the hang-up cup and you want to switch to
hands-free operation, follow these instructions:
1. Press / to mute the phone.
2. Return the handset to the hang-up cup.
You are now in hands-free operation. Direct
your conversation to the microphone.
or
1. Press M until you see Turn Mute on or
off.
2. Press O to select. You will see Mute.
3. Return the handset to the hang-up cup.
You are now in hands-free operation. Direct
your conversation to the microphone.
Caution: If you return the handset to the hang-up
cup without muting it first, your call will be ended.
Using Hands-free Features
33
Adjusting Earpiece Volume
To adjust earpiece volume:
Tip: The
•
Increase the volume by pressing the upper
volume key.
volume keys
are located on
the side of the
phone.
•
Decrease the volume by pressing the lower
volume key.
As you press the keys, the phone’s speaker
demonstrates the new volume level. The bar graph
in the display represents the volume level. The
higher the graph, the louder the volume.
Volume
-
+
Quit?
34
Using Your Phone
Adjusting Ringer Volume
Use this feature to adjust the volume of the ringer.
The phone sounds the new volume level as you
adjust it.
To adjust the ringer volume:
1. Press M until you see Phone Setup, and
then press O.
2. Press M until you see Adjust Ring
Volume, and then press O to select.
3. Increase the volume by pressing the upper
Tip: You can
also press E
and then the up
or down
volume key.
or
volume key to
adjust ringer
volume.
Decrease the volume by pressing the lower
volume key.
4. Press and hold C to exit the menu.
Adjusting Ringer Volume
35
36
Using Your Phone
Muting a Call
For privacy during a call, try muting the phone. You
hear the party on the other end, but the other party
does not hear you.
While in a call:
1. Press /.
or
Press M until you see Turn Mute on or
off.
2. Press O to select. You will see Mute.
To unmute a call:
1. Press / again.
or
Press M until you see Turn Mute on or
off.
2. Press O to select.
38
Using In-Call Features
Using Call Waiting
You must subscribe to this network feature through
your service provider(s).
If you have subscribed to Call Waiting, you must
first activate it through the Options menu (see
activate it, you are notified of incoming calls while
you are on the line in two ways. When a call comes
in, you hear a beep and see the message Call
Waiting followed by Answer?.
If you want to...
Then...
Press O.
Your current call is placed on
hold.
accept the waiting call
reject the waiting call
Press C.
1. Press M. You will see
End Active Call
end current call before
answering the waiting
call
2. Press O. Your phone
rings and can now be
answered normally.
You may see one of the following messages during
call waiting activities:
Message
Description
Your phone is attempting to switch
between the current and held call.
Trying
Hold
Failed
The attempt to hold a call was
unsuccessful.
Cannot Hold
Second Call
A call is already on hold. You can
only place one call on hold.
Reconnect
Failed
The held call could not be made
active again.
Your phone is working on a
previous command. Wait a short
time before repeating the new
command.
Busy
Try Later
Using Call Waiting
39
Placing a Call on Hold
You must subscribe to this network feature through
your service provider(s).
You can place a call on hold to receive a new call or
while making a new call. You can only place one
call on hold at a time, so some options may not be
accessible if you have already placed a call on
hold.
To place a call on hold:
1. Press M until you see Hold Call.
2. Press O. Your current call is put on hold
and you will see Call Holding followed by
Reconnect?.
Once your call is on hold, you have these options:
If you want to...
Then...
1. Press M until you see Make
New Call, and then press O
to select.
make a new call
2. Dial the number as usual, and
then press O to place the call.
When you are connected to either
number, you will see 2 Calls
followed by Switch?.
switch between
calls
Press O to switch to the other
call and automatically place the
current call on hold.
Press M until you see End
Active & Held Call, and
then press O to select.
end both calls
Both calls are disconnected, and
the display returns to standby.
end current call
Press C at any time.
40
Using In-Call Features
If you want to...
Then...
Press Muntil you see End Held
Call, and then press O to
select.
end call that is on
hold
The held call is disconnected, the
current call remains connected,
and you see End Call?.
You may see one of the following messages:
Message
Description
Your phone is attempting to switch
between the current and held call.
Trying
Hold
Failed
The attempt to hold a call was
unsuccessful.
Cannot Hold
Second Call
A call is already on hold. You can
only place one call on hold.
Reconnect
Failed
The held call could not be made
active again.
Your phone is working on a
previous command. Wait a short
time before repeating the new
command.
Busy
Try Later
Placing a Call on Hold
41
42
Using In-Call Features
Using the Menus
Many of your phone’s features are organized into lists of options called
menus. There are three menus: the Options menu, the Quick Access
menu, and the In-Call menu. Some of these options give you access to
additional lists of options called submenus.
Learn how to navigate through your phone’s three main menus. Once
you become familiar with these menus and their features, go to
you can personalize your menus.
WhatYouWill Learn
•
•
•
using the Options menu
using the Quick Access menu
using the In-Call menu
43
Using the Options Menus
The Options menu gives you access to the features
and options included with your phone.
Navigate the Options Menus
Learning how to use just a few keys enables you to
move freely through the entire menu system.
If you want to... Then...
Press M to access the Options
enter the
menu. You will see the first available
Options menu
submenu.
•
•
Press M to scroll forward.
scroll through
the Options
menu
Press * or # to scroll
backward or forward.
Press O to select a menu option or
submenu when that option or
submenu name is displayed.
select options
and submenus
•
•
Press C to exit the feature or
submenu.
exit features and
menus
Press and hold C to exit the
Options menu.
Note: If you press M during a call, you will see the
How the Phone Responds
As you scroll through the Options menu, you will
see one of three questions on the bottom line of the
display.
If your phone asks...
Then...
Press O to enter the
View Options?
submenu.
Press O to select the
Select?
Quit?
displayed feature.
Press O to exit the feature.
44
Using the Menus
Display Messages and Icons
If you see...
Then...
This indicates a feature has been
activated.
y Completed
The display returns to the menu in
a few seconds.
! Failed
Enter PIN
or
Enter requested information.Then
press O.
Enter Name
You may have requested
information while your phone was
completing another task.
u
Busy
Try Later
This indicates where you are in a
menu.
s
w
Your phone may take a few
seconds to request settings from
the network.
Customize the Options Menu
To personalize the Options menu—to hide and
move features—see “Move Menu Features” on
Using the Options Menus
45
Using the Quick Access Menu
The Quick Access menu is a way to keep your
favorite menu options readily accessible. Each digit
key, 1 to 9, has a Quick Access feature
assigned to it. See the chart on page 47 for the
default setup.
If you know the number of the feature, activating
that option takes only two button pushes! If you do
not know the number or want to review your
options, just scroll through the icon menu and read
the tag attached to each option.
Activate the Feature Directly
To access the feature directly:
Press E, and then press the digit key of the
feature.
Scroll to the Feature
To scroll to the feature:
1. Press E.
2. Press M to scroll through the available
features.
or
Press * or # to scroll backward and
forward.
3. Press O to select a feature.
46
Using the Menus
Default Quick Access Settings
The following features (and associated icons) are
the default settings for the Quick Access menu.
Key
Icon
Quick Access Feature
Find Name searches your Phone
Book by the full name.
1
B
Check Signal checks the
strength of the signal from the
satellite network.
2
3
&
CallVoicemail calls your
Voicemail number to check your
Voicemail.
R
4
5
J
Mute Phone mutes the phone.
Lock Now locks your phone
immediately.
H
Adjust Ring displays and sets the
incoming call ring tone volume.
6
7
N
K
Read Messages displays the
newest message received
Register Now initiates a
systematic manual search for a
network on which to register. You
must wait three minutes
8
9
f
between registration attempts.
Forward On/Off activates or
deactivates unconditional call
forwarding depending on the
current setting.
P
Customize the Quick Access Menu
menu.
Using the Quick Access Menu
47
UsingThe In-Call Menu
This menu lets you access specific features while
you are in a call. Because this menu is not available
until you are actually in a call, you cannot review it
off-line.
Entering the In-Call Menu
While you are in a call:
Press M to view the In-Call menu features.
In-Call Menu Features
The In-Call menu dynamically changes depending
on the type of call you are in.
Hold Call
single active call
held call
Make New Call
Turn Mute on or off
Make New Call
End Active Call
End Active Call
active call and a call
waiting
Reject Call Waiting
Turn Mute on or off
End Active Call
Turn Mute on or off
End Held Call
active call and a held
call
End Active & Held Call
Reconnect Held Call
Reject Call Waiting
End Held Call?
held call and a call
waiting
48
Using the Menus
Managing the Phone Book
Your satellite phone can store up to 100 names and numbers, and your
SIM card expands memory capacity even more.
Use the dedicated keys or the Options menu to access the same
functions. With the Options menu you can also access Phone Book
maintenance and security features.
WhatYouWill Learn
•
•
•
•
•
•
•
recalling and storing phone numbers
organizing the Phone Book
accessing automated calling systems
storing phone number prefixes
restricting calls with fixed dialing
editing the memory information
viewing your own phone number
49
Entering the Phone Book Menu
To enter the Phone Book menu:
1. Press M to open the Options menu.
2. Press M to scroll forward.
or
Press * or # to scroll backward or
forward.
3. Press O when you see:
Phone
Book
View Options?
4. Press M to scroll through the submenu.
or
Press * or # to scroll backward or
forward through the submenu.
50
Managing the Phone Book
What’s on the Phone Book Menu?
Phone Book
Personal Numbers
Find Entry By Name
Enter Name:
Call Number
Modify Name Or Number
Erase Name And Number
Find Entry By Location
Enter Location:
Call Number
Modify Name Or Number
Erase Name And Number
Add Entry
Add To Phone Memory
Add To SIM Card Memory
Check Capacity
Check Phone Capacity
Check SIM Capacity
Prevent Access
No Memory Restrictions
To Phone Memory
To SIM Card Memory
To Phone & SIM Memory
Last Ten Calls
Last Calls Made
Erase All Numbers
My Phone Number(s)
Fixed Dialing
View Fixed Dial List
Fixed Dial List
Setup Fixed Dialing
On/Off
Fixed Dial List
Edit Entry
Add Entry
Erase Entry
One-Touch Dial Settings
To Phone Memory
To SIM Card Memory
To Fixed Dial List
What’s on the Phone Book Menu?
51
OrganizingYour Phone Book
Each name and phone number in your Phone Book
is stored in a numbered memory location. The
satellite phone has two types of memory—phone
memory and SIM card memory.
SIM Card
Memory
Phone Memory
Personal Numbers 100 entries
1
155 entries
40 entries
Fixed Dial
Numbers
No entries
Phone Number
Digits
32
16
20
Name Characters
16
Location Numbers 1-100
101-255
1
SIM card capacity varies depending upon the card issued by
your service provider.
Your phone’s memory can seem overwhelming if
you do not have a strategy for organizing your
Phone Book. Begin setting up your Phone Book by
asking yourself three questions:
Which numbers do I call most?
Make a list of the numbers you call most frequently.
You will probably want to store these numbers in the
first nine memory locations of your Phone Book. You
can then dial them with a single keystroke by using
One-Touch dialing.
52
Managing the Phone Book
When do I use these numbers?
Group the numbers on the list according to when
you use them. Most people call a different set of
numbers during the day than they do in the evening
and on weekends. You can switch one-touch
dialing to your phone’s memory (locations 1–9),
your SIM card’s memory (locations 101–109), or to
your fixed dial list (locations 1–9). Store your
evening and weekend numbers on one type of
memory and your daytime numbers on another.
Which numbers do I need to keep
secure?
Use your SIM card to store the numbers you need
to keep secure, like the numbers of friends and
family members. Because your SIM card is the size
of a credit card, you can easily keep it securely in
your wallet when you are not using it. If you wish,
you can even require a PIN code every time your
SIM card is inserted into any phone. (To deactivate
public numbers, like business associates and travel
agents in your phone’s memory.
Tip: If you have
many entries,
group them in
blocks of ten to
make them
easier to find.
Organizing Your Phone Book
53
Getting to Personal Numbers...
1. Press M until you see Phone Book, and then press O.
2. Press M until you see Personal Numbers, and then press O.
3. Press M to scroll to one of the features described below.
Storing Names and Numbers
Add an Entry
Use the Options Menu
press O.
2. Press M to scroll to Add to Phone Memory
or Add to SIM Memory.
3. Press O to select. You will see Enter
Number.
4. Enter a number, and then press O. You will
see Enter Name.
Tip: Numbers
must be
entered in
international
format.
Enter Location.
6. Enter a location number, 1-100 for phone
memory or 101-255 for SIM memory*, and
then press O. You will see Stored XXX.
or
Press O to select the next available
location. You will see Stored XXX.
7. Press and hold C to exit the menu.
* SIM memory is dependent on your SIM card.
54
Managing the Phone Book
Use the Dedicated Keys
1. Enter the phone number you want to store.
2. Press I to begin storing.
Tip: If you have
more than one
number for the
same person,
try attaching a
descriptive tag
to the name,
like Home,
3. Press M to scroll to the desired memory
type Add to SIM Card Memoryor Add to
Phone Memory, and then press O. You will
see Enter Number, followed by the number
you entered.
Office, or
Mobile.
4. Press O to accept the number. You will see
Enter Name.
Enter Location.
6. Enter a three-digit location number, and
then press O. You will see Stored XXX.
or
Press O to store the entry in the next empty
memory location. You will see Stored XXX.
Adding Entry Messages
When you enter the location number for your entry,
you may see one of these messages:
Message
Description
Stored XXX
You have stored the entry.
You have chosen a memory location
outside the appropriate range. Enter
a new number within the range
listed on the display.
Range XXX-XX
Overwrite?
You have chosen an occupied
location. Press O to overwrite the
location or press any other key to
try another location.
Storing Names and Numbers
55
Entering Names
You can use the keypad to produce any letter in the
alphabet. For example, press 2 to enter the
letters A, B, or C, as shown:
press 1 time to insert an A
press 2 times to insert a B
press 3 times to insert a C
™
press 4 times to insert a 2
Enter Characters
Tip: Press and
hold any
1. Enter a letter by pressing a key as many
times as necessary.
numeric key to
togglebetween
uppercase and
lowercase
2. Press * or # to advance the cursor.
3. Repeat steps 1 and 2 as many times as
necessary, and then press O.
characters.
Correct an Entry
To make a change:
1. Press * or # to scroll to the character
you want to delete.
2. Press C to delete one character at a time.
or
Press and hold C to clear the display.
56
Managing the Phone Book
Available Characters
Use this chart as a guide for producing characters:
Space . 1 ? ! , @ _ & : “ ( ) ‘ ¿ ¡ % £ $
1
Space . 1 ? ! , @ _ & : “ ( ) ‘ ¿ ¡ % £ $
A B C 2 Ä Å à Æ β Ç
2
a b c 2 ä å à æ β Ç
D E F 3 ∆ É è Φ
3
d e f 3 ∆ é è Φ
G H I 4 Γ ì
4
g h i 4 Γ ì
J K L 5 Λ
5
j k l 5 Λ
M N O 6 Ñ Ö Ø Ò Ω
6
m n o 6 ñ ö ø ò Ω
P Q R S 7 Π ßΣ
7
p q r s 7 Π ßΣ
T U V 8 Θ Ü ù
8
t u v 8 Θ ü ù
W X Y Z 9 Ξ Ψ
9
w x y z 9 Ξ Ψ
+ - 0 x * / = > < #
0
+ - 0 x * / = > < #
The upper line for each key shows the uppercase
characters. The lower line for each key shows the
lowercase characters.
Entering Names
57
Using Pauses in Numbers
When you call automated systems, a recorded
message prompts you for numbers such as PIN
numbers and account numbers. You can store
these numbers in the same memory location as the
automated system’s access number. Separate the
numbers with “pauses”—special characters that tell
your phone to wait a few seconds before sending
additional numbers—and store the string in the
same way you would other numbers.
Tip: You can
store 32
characters in a
phone memory
location, or 20
characters in a
SIM card
Enter Pauses in Numbers
1. Enter the phone number you use to access
the automated system.
2. Press and hold *. You will see a pause
character (Ü) inserted into the number entry.
3. Enter the next group of numbers. For
example, enter your PIN number. If the
automated system requires a * or #, enter
those symbols, too.
memory
location. A
pause is equal
to one
character.
4. Repeat steps 2 to 3 as many times as
necessary.
5. To store the entry follow the procedures in
Dial NumbersWith Pauses
To dial a number with pauses:
2. Press O to place the call.
The first pause in the number waits until the
call is answered. When the automated
system answers, your phone waits a few
seconds and then automatically sends the
next set of numbers, then the next, until all
numbers are sent.
58
Managing the Phone Book
Using Phone Number Prefixes
You can save time when you dial by storing the
prefixes that you often use. This is sometimes
called “postscripting.” Your satellite phone allows
you to change or add to Phone Book entries without
overwriting them.
Store a prefix in your Phone Book just as you would
Use a Stored Prefix
To use a stored prefix:
Tip:Try naming
the prefix by
area, like
Downtown,
Suburbs, or
Germany.
1. Recall the prefix from your Phone Book.
2. Add the remaining numbers.
3. Press O to place the call.
Change Entry to a Similar Number
To change an entry to a similar number:
1. Recall the number from your Phone Book.
2. Press C to delete the unwanted digits.
3. Enter the replacement digits.
4. Press O to place the call.
Using Phone Number Prefixes
59
Getting to Personal Numbers...
1. Press M until you see Phone Book, and then press O.
2. Press M until you see Personal Numbers, and then press O.
3. Press M to scroll to one of the features described below.
Locating Entries
Find an Entry by Name
Search your Phone Book by the first few letters of
the entry.
Note: If you have restricted access to either SIM
card or phone memory, those entries will not be
available. For more information, see “Preventing
and then press O to select. You will see
Enter Name.
2. Enter one to three characters of the entry,
and then press O. If necessary, scroll to the
entry you are looking for.
Tip: Your
phone sorts
SIM card
3. Press O to access options for that entry,
and then proceed to “Calling, Modifying, or
memory and
phone memory
together
alphabetically
60
Managing the Phone Book
Find an Entry by Location
If you know the location number of the entry, here is
an easy way to recall it.
Use the Options Menu
Location, and then press O to select. You
will see Enter Location.
2. Enter the location number, and then press
O. You will see the entry displayed.
If you enter an empty location number, you
will see Location XXX is Empty. Your
phone then selects the next largest available
location. If there are no numbers stored, you
will see No Numbers Stored.
3. Press O to access options for that entry,
and then proceed to “Calling, Modifying, or
Use the Dedicated Keys
1. Press Q.
2. Enter the three-digit location number of the
entry, and then press O.
If you enter an empty location number, you
will see Location XXX is Empty. Your
phone then selects the next largest available
location. If there are no numbers stored, you
will see No Numbers Stored.
3. Press O to call the displayed entry. You will
see the number followed by Calling.
Locating Entries
61
Calling, Modifying, or Erasing an Entry
Once you have selected a Phone Book entry, you
can call, change, or erase that entry.
Call a Selected Entry
1. Find an entry, and then press O. See
2. Press M until you see Call Number, and
then press O. You will see Calling
followed by the number you dialed.
Modify a Name or Number
Tip: For help
entering letters
or changing
entries, see
“Entering
1. Find an entry, and then press O. See
2. Press M until you see Modify Name or
Number, and then press O. You will see
Edit Number, followed by the phone number
stored in that entry.
3. Enter changes to the number, and then
press O. You will see the name stored in
that entry.
4. Enter changes to the name, and then press
O. You will see Modified XXX.
Erase a Name and Number
1. Find an entry, and then press O. See
2. Press M until you see Erase Name and
Number, and then press O. You will see
Erased xxx.
62
Managing the Phone Book
Getting to Personal Numbers...
1. Press M until you see Phone Book, and then press O.
2. Press M until you see Personal Numbers, and then press O.
3. Press M to scroll to one of the features described below.
Checking Phone Book Capacity
Use this feature to see how many available memory
locations you have in either SIM card memory or
phone memory.
then press O to select.
2. Press M until you see Check Phone
Capacityor Check SIM Capacity, and then
press O. You will see XXX Unused
Locations.
3. Press and hold C to exit the menu.
Checking Phone Book Capacity
63
Getting to Personal Numbers...
1. Press M until you see Phone Book, and then press O.
2. Press M until you see Personal Numbers, and then press O.
3. Press M to scroll to one of the features described below.
Preventing Access to the Phone Book
You may want to restrict memory access when
loaning your phone to others. You can choose to
prevent access to the phone memory, SIM memory,
or both.
then press O to select.
2. Press M until you see the restriction type
you desire: No Memory Restrictions, To
SIM Card Memory, To Phone Memory, or To
Phone & SIM Memory.
3. Press O to select the displayed option. You
will see Enter Security Code.
Tip: The
4. Enter security code. Enter your six-digit
factory default
security code
is: 000000.
security code. You will see Completed.
5. Press and hold C to exit the menu.
Notes:
•
If you prevent access to both your phone
memory and SIM memory and then try to
access an entry, you will see Restricted.
•
If you restrict access to either your phone
memory or SIM memory and try to access an
entry stored in that type of memory, you will
see a list of the entries that are not restricted.
64
Managing the Phone Book
Getting to Fixed Dialing...
1. Press M until you see Phone Book, and then press O.
2. Press M until you see Fixed Dialing, and then press O.
3. Press M to scroll to one of the features described below.
Restricting Phone Use
With the fixed dialing feature, you can restrict
calling on your phone to a list of numbers that you
create. When this feature is active, you can only call
numbers or use prefixes (for example, country
codes or area codes) that exactly match those that
are stored in your list. You can store up to 40 entries
on your fixed dial list. These entries are stored on
your SIM card.
Activate Fixed Dialing
Use this option to activate fixed dialing.
Note: The fixed dialing feature restricts access to
your SIM memory.
and then press O to select. You will see
Enter PIN2
2. Enter code. Enter your SIM card PIN2 code,
Tip:You should
and then press O.
have received
your SIM card
PIN2 code from
your service
provider.
3. Press M until you see Onor Off, and then
press O. You will see Completed.
4. Press and hold C to exit the menu.
Restricting Phone Use
65
Getting to Fixed Dialing...
1. Press M until you see Phone Book, and then press O.
2. Press M until you see Fixed Dialing, and then press O.
3. Press M to scroll to one of the features described below.
Add an Entry
To add an entry:
and then press O to select. You will see
Enter PIN2.
2. Enter code. Enter your SIM card PIN2 code,
and then press O.
Tip: Phone
numbers must
be in
international
format.
3. Press M until you see Add Entry, and then
press O. You will see Enter Number.
4. Enter the number, and then press O. You
will see Enter Name.
5. Enter the name, and then press O. You will
see Enter Location.
Tip: See
6. Enter a location number, and then press
“Entering
help entering
letters.
O. You will see Completed.
7. Press and hold C to exit the menu.
66
Managing the Phone Book
Erase an Entry
To erase an entry:
and then press O to select. You will see
Enter PIN2.
2. Enter code. Enter your SIM card PIN2 code,
and then press O.
3. Press M until you see Erase Entry, and
then press O to select. You will see the first
entry in your fixed dial list.
4. Press M to scroll to the number you wish to
erase. You will see Erase?.
5. Press O to confirm. You will see
Completed.
6. Press and hold C to exit the menu.
Restricting Phone Use
67
Getting to Fixed Dialing...
1. Press M until you see Phone Book, and then press O.
2. Press M until you see Fixed Dialing, and then press O.
3. Press M to scroll to one of the features described below.
Edit an Entry
To edit an entry:
and then press O to select. You will see
Enter PIN2.
2. Enter code. Enter your SIM card PIN2 code,
and then press O.
3. Press M until you see Edit Entry, and
then press O to select. You will see the first
entry in your fixed dial list.
4. Press M to scroll to the entry you want to
change, and then press O. You will see the
current number for that location.
5. Enter changes to the number, and then
press O. You will see the current name for
that location.
6. Enter changes to the name, and then press
O. You will see the current location.
7. Enter a new location, and then press O.
You will see Completed.
8. Press and hold C to exit the menu.
68
Managing the Phone Book
ViewYour Fixed Dialing List
This feature enables you to review, but not change,
your fixed dial list.
and then press O to select. You will see the
first number on your fixed dial list.
2. Press M to scroll through the numbers on
your fixed dial list.
3. Press and hold C to exit the menu.
Restricting Phone Use
69
Getting to Phone Book Features...
1. Press M until you see Phone Book, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
Viewing the LastTen Numbers Dialed
Don’t worry about forgetting the number you dialed
earlier. The last ten numbers you dialed are saved.
then press O to select.
2. Press M to scroll to Last Calls Madeor
Erase All Numbers, and then press O to
select.
Tip: If you want
to add a
number from
Last Ten
Callsto your
Phone Book,
press I when
the number is
displayed, then
follow the steps
3. If you select Last Calls Made, press M to
scroll to the number you are looking for, and
then press O to place a call to that number.
or
If you select Erase All Numbers, you will
see Completed.
4. Press and hold C to exit the menu.
Names and
70
Managing the Phone Book
Viewing and ModifyingYour Phone
Numbers
ViewYour SIM Phone Number(s)
You can program fax, data, and other types of
phone numbers into your SIM card in addition to
your voice phone number. Use this feature to view
your phone number(s). You can have up to five
phone numbers.
Tip: Pressing
Q # also
brings up your
phone number.
2. Press O to select. You will see your phone’s
voice number followed by Modify?.
3. Press M to scroll through your numbers.
4. Press and hold C to exit the menu.
Note: If you do not see your number(s), they have
not been programmed onto your SIM card. Contact
your service provider for more information.
ModifyYour Phone Numbers
If you have recently switched your phone number,
use this feature to quickly store recent information.
number you want to modify.
2. Press O to modify the number. You will see
Edit Numberfollowed by the number for the
selected entry.
3. Enter changes to the number, and then
press O. You will see Edit Namefollowed
by the name for the entry selected.
will see Stored.
5. Press and hold C to exit the menu.
Viewing and Modifying Your Phone Numbers
71
Getting to Phone Book Features...
1. Press M until you see Phone Book, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
One-Touch Dialing
One-touch dialing enables you to place calls
instantly. You can choose to dial the phone
numbers in the first nine memory locations in either
your SIM memory, phone memory, or your fixed dial
list. You choose which type of memory you want to
be active with this feature.
Set Up One-Touch Dialing
Setting, and then press O to select.
2. Press M to scroll through To Phone
Memory, To SIM Card Memory, or To Fixed
Dial List, and then press O to select the
displayed option. You will see Completed.
3. Press and hold C to exit the menu.
Use One-Touch Dialing
Tip: You do not
need to press
O to call the
number when
you are using
one-touch
Using one-touch dial is easy—just press and hold a
keypad digit! To use one-touch dialing:
Press and hold the appropriate digit key.
For example, press and hold 2 to dial the number
stored in location 2 of your phone memory, location
2 of your fixed dial list, or 102 of your SIM memory,
depending on your setting.
dialing.
72
Managing the Phone Book
Using Calling Features
This chapter describes call-related features. Many of these features are
network features that you must subscribe to in order to access.
WhatYouWill Learn
•
•
•
•
showing the strength of the signal your phone is receiving
activating/deactivating the Pending Call Drop signal
forwarding calls when you are not available
restricting use of your phone
73
Entering the Call Related Features Menu
To enter the Call Related Features menu:
1. Press M to open the Options menu.
2. Press M to scroll forward.
or
Press * or # to scroll backward or
forward.
3. Press O when you see:
Call Related
Features
View Options?
4. Press M to scroll through the submenu.
or
Press * or # to scroll backward or
forward through the submenu.
74
Using Calling Features
What’s on the Call Related Features
Menu?
Call Related Features
Show Signal Strength
Pending Call Drop
On/Off
1
Call Forwarding
Forward When Unavailable
On/Off
Forward All Calls
On/Off
2
Detailed Forwarding
Forward Voice Calls
Forward All Voice Calls
On/Off
If Busy
On/Off
If No Answer
On/Off
If Not Reachable
On/Off
Cancel All Forwarding
1
Call Waiting
2
Call Barring
Bar Outgoing Calls
On/Off
Bar Incoming Calls
On/Off
Change Bar Password
1
2
This feature is network and subscription dependent.
This feature is network and subscription dependent. It is
available only when the extended menu is activated.
What’s on the Call Related Features Menu?
75
Getting to Call Forwarding...
1. Press M until you see Call Related Features, and then
press O.
2. Press M until you see Call Forwarding, and then press O.
3. Press M to scroll to one of the features described below.
Forward Calls When Unavailable
Use this feature when you can’t answer a call. You
must subscribe to this network feature through your
service provider(s).
To activate this feature:
Forwarding...” to get to Forward When
Unavailable, and then press O to select.
2. Press M to scroll to Onor Off, and then
press O to select.
• If you select On, continue with step 3.
• If you select Off, continue with step 5.
3. Press M to scroll to Voicemailor Other
Number, and then press O to select.
• If you select Voicemail, continue with
step 5.
Tip: If you have
not yet stored a
voicemail
number, go to
• If you select Other Number, then you will
see Enter Number. Continue with step 4.
4. Enter the number you want calls forwarded
to, and then press O. Your phone takes a
moment to request the setting from the
network, and then you will see Call Forward
On.
learn how.
5. Press and hold C to exit the menu.
76
Using Calling Features
Forward AllYour Calls
When you select this option, all your calls are
forwarded to the number you choose. Your phone
does not ring. You must subscribe to this network
feature through your service provider(s).
To activate this feature:
and then press O to select.
2. Press M to scroll to either Onor Off, and
then press O to select.
• If you select On, continue with step 3.
• If you select Off, continue with step 5.
3. Press M to scroll to Voicemailor Other
Number, and then press O to select.
• If you select Voicemail, continue with
step 5.
Tip: If you have
not yet stored a
voicemail
number, go to
• If you select Other Number, then you will
see Enter Number. Continue with step 4.
learn how.
4. Enter the number you want all your calls
forwarded to, and then press O.
Your phone takes a moment to request the
setting from the network, and then you will
see Call Forward On.
5. Press and hold C to exit the menu.
Forward All Your Calls
77
Getting to Call Forwarding...
1. Press M until you see Call Related Features, and then
press O.
2. Press M until you see Call Forwarding, and then press O.
3. Press M to scroll to one of the features described below..
Detailed Call Forwarding
Detailed Call Forwarding lets you select the specific
situations when you want your calls forwarded. The
settings you select in Forward When Unavailable
and Forward All Calls override the settings you
select here.
Tip: For
information on
retrieving
messages, see
“Accessing
You must subscribe to this network feature through
your service provider(s).
Note: This feature is available only when the
extended menus are activated. See “Activating
information.
Forwarding, and then press O to select.
2. Press M to scroll to Forward Voice
Calls, then press O to select.
3. Press M to scroll to the option you desire
Forward All Voice Calls, If Busy, If No
Answer, or If Not Reachable.
4. Press O to select the displayed option.
Tip: If you have
not yet stored a
voicemail
number, go to
5. Press M to scroll to either Voicemailor
Other Number, and then press O.
• If you select Voicemail, continue with
step 7.
learn how.
• If you select Other Number, then you will
see Enter Number. Continue with step 6.
78
Using Calling Features
Getting to Call Forwarding...
1. Press M until you see Call Related Features, and then
press O.
2. Press M until you see Call Forwarding, and then press O.
3. Press M to scroll to one of the features described below.
Cancel All Forwarding
Use this option to clear all Call Forwarding settings.
To cancel Call Forwarding settings:
Forwarding, and then press O to select.
You will see Call Forward Off. All Call
Forwarding settings are now set to Off.
2. Press and hold C to exit the menu.
80
Using Calling Features
Getting to Call Related Features...
1. Press M until you see Call Related Features, and then
press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
Showing Signal Strength
Use this feature to check the strength of the signal
that your phone is receiving from the Iridium
satellite network.
Strength.
2. Press O to select. You will see:
Checking
Signal...
After a few seconds, if the phone is able to
locate a signal, the signal strength indicator
appears in the upper left corner of the
display.
rx
The signal strength meter remains on the
display for several seconds. If the phone
cannot locate a signal, you will see Weak
Signal.
3. Press and hold C to exit the menu.
Showing Signal Strength
81
Getting to Call Related Features...
1. Press M until you see Call Related Features, and then
press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
Deactivating Pending Call Drop Signal
Under rare circumstances, due to system
overcapacity or a satellite outage, a satellite may
not be available to take your call. When this
happens, your phone notifies you with a series of
three consecutive tones and displays Pending
Call Drop. The tones continue periodically until a
new satellite moves into range or the call is
dropped.
To deactivate the alert tones:
Drop, and then press O to select.
2. Press M to scroll to either Onor Off, and
then press O to select.
3. Press and hold C to exit the menu.
82
Using Calling Features
Activating Call Waiting
Subscribers to call waiting can use this feature to
decide whether or not to take incoming calls while
on the line.To activate call waiting:
then press O to select.
2. Press M to scroll to Onor Off, and then
press O to select the desired option.
3. Press and hold C to exit the menu.
Activating Call Waiting
83
Getting to Call Barring...
1. Press M until you see Call Related Features, and then
press O.
2. Press M until you see Call Barring, and then press O.
3. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
Restricting Calls with Call Barring
You can use call barring to restrict both incoming
and outgoing calls. Call barring is useful if you are
loaning your phone to others or when you wish to
control incoming calls. When you change one of
your call barring settings, your phone takes a few
seconds to request the setting from the network.
Note: This feature is available only when the
extended menus are activated. See “Activating
information.
Bar Outgoing Calls
This setting enables you to receive incoming calls
but prevents outgoing calls.
To activate this feature:
and then press O to select.
2. Press M to scroll to Onor Off, and then
press O to select.
You will see Enter Password.
Tip: Your
service
3. Enter your bar password, and then
press O. You will see Completed.
provider gives
you a bar
password.
4. Press and hold C to exit the menu.
84
Using Calling Features
Bar Incoming Calls
This setting allows you to place calls, but refuses
incoming calls. Callers hear a recording telling
them you are unavailable.To be sure not to miss a
To activate this feature:
and then press O to select.
2. Press M to scroll to Onor Off, and then
press O to select.
You will see Enter Password.
Tip: Your
service
provider gives
you a bar
password.
3. Enter your bar password, and then
press O. You will see Completed.
4. Press and hold C to exit the menu.
Restricting Calls with Call Barring
85
Getting to Call Barring...
1. Press M until you see Call Related Features, and then
press O.
2. Press M until you see Call Barring, and then press O.
3. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
Change Bar Password
When you subscribe to call barring, your service
provider gives you a four-digit bar password. Use
this feature to change it to something easy to
remember.
and then press O to select. You will see
Enter Password.
Tip: If you are
changing the
password for
the first time,
use the
2. Enter bar password, and then press O.
You will see Enter New Password.
3. Enter the new bar password, and then
press O.
password
4. Enter the new bar password again to
supplied by
your service
provider.
confirm, and then press O.
5. Press and hold C to exit the menu.
86
Using Calling Features
Using Message Services
Did you know that you can receive voicemail and fax notification
messages and numeric and text messages through your Personal
Mailbox service—wherever in the world you may be? Wherever you are,
you will have instant reference to all your communication.
WhatYouWill Learn
•
checking your voicemail messages
•
reading, saving and deleting messages
87
Entering the Messages Menu
To enter the Messages menu:
1. Press ? to access the Messages submenu
directly, and then go on to step 4.
or
Press M to open the Options menu and
then go on to step 2.
2. Press M to scroll forward.
or
Press * or # to scroll backward or
forward.
3. Press O when you see:
Messages
View Options?
4. Press M to scroll through the submenu.
or
Press * or # to scroll backward or
forward through the submenu.
88
Using Message Services
Getting to Message Features...
1. Press M until you see Messages, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
CheckingYour Voicemail
Important: This feature makes checking your
voicemail simple.
2. Press O to select. You will see your
voicemail number followed by Calling.
If you have not previously stored a voicemail
number, then you will see No Number
to enter a number.
90
Using Message Services
StoringYour Voicemail Number
To store a voicemail number:
and then press O to select.
2. Press O to select Voicemail Number. You
will see Enter Voicemail Numberfollowed
by your current voicemail number. If this is
the first time you have stored a number,
continue with to step 4.
Tip: Use pause
dialing to store
your voicemail
access and
PIN numbers
together. See
“Using Pauses
3. Press C to clear one digit at a time, or
press and hold C to erase the entire
number.
4. Enter the new number, and then press O.
You will see Completed.
5. Press and hold C to exit the menu.
Storing Your Voicemail Number
91
ManagingYour Messages
HowYour Phone NotifiesYou of
Messages
If your phone is powered on, it notifies you of
received messages in the following ways:
•
•
An alert sounds.
Your phone beeps three times to inform you
of an incoming message.
•
•
The o (message) indicator is displayed.
The message is displayed immediately if
the message is a fax or voicemail notification
message. The message remains on the
display for several seconds.
or
Message Read Now?is displayed if the
message is an alphanumeric, text message
of up to 160 characters. For more information
How Messages Are Stored
Your phone stores all messages on your SIM card.
The total number of messages that you can store
depends on your service provider.
If the message indicator is flashing, your SIM card
room for the new message.
92
Using Message Services
What Messages Contain
You can receive short text or numeric messages in
your Personal Mailbox. Text messages may contain
up to 160 characters. Numeric messages—
typically phone numbers—may contain up to 20
digits.
Your personal mailbox works along with Call
Forwarding. For more information see “Personal
Mailbox” on page 31, and the Call Forwarding
Messages contain multiple screens with the
following information:
•
•
•
the message
the date and time the message was sent
the phone number (if available) from which
the message was sent
Managing Your Messages
93
AccessingYour Messages...
1. Press M until you see Messages, and then press O.
2. Press M until you see Received Messages, and then
press O.
3. Press M to scroll to one of the features described below.
Accessing Messages
Read a New Message
Notification Messages
When you receive an incoming fax or voicemail
notification message, it automatically scrolls across
your screen. You can:
•
•
Press O to store it on your SIM card.
Press C to delete it.
Text Messages
When you receive a new alphanumeric message,
you will see Message Read Now?To read it:
1. Press O and continue with step 2.
or
Press C to read the message later. See
2. Press M to move forward through a
message one screen at a time.
3. Press O to access options for that entry,
then proceed to page 96.
94
Using Message Services
Read a Stored Message
To read a stored message:
you have messages you will see the number
of messages stored. If you do not have any
messages, you will see NoMessages.
2. Press M to move forward through a
message one screen at a time.
3. Press O to access options for that entry,
and then proceed to page 96.
or
Press and hold C to exit the menu.
Delete Messages
Use this option to make room for new messages:
message you want to delete, and then
press O.
2. Press M until you see Delete Message,
and then press O. You will see Message
Deleted.
3. Press and hold C to exit the menu.
Accessing Messages
95
AccessingYour Messages...
1. Press M until you see Messages, and then press O.
2. Press M until you see Received Messages, and then
press O.
3. Press M to scroll to one of the features described below.
Go to the Next Message
To go to the next message:
2. Press M until you see Go To Next
Messageand then press O.
You will see the next message. If you are at
the end of your message list you will see the
first message again.
3. Press M to move forward through a
message one screen at a time.
4. Repeat steps 2 to 3 until you have read all
your messages.
5. Press and hold C to exit the menu.
Return a Call
A callback number appears in quotes within the
message. If one is enclosed, you can instantly
place a call to that number. If one is not included,
your phone selects the first number in the message.
message, and then press O.
2. Press M until you see Return Call.
3. Press O to place a call to that number. You
will see the number followed by Calling.
96
Using Message Services
Customizing Phone Features
Once you are comfortable with the basic features of your new phone,
use this chapter to set up your phone the way you like it.
WhatYouWill Learn
•
•
•
•
•
•
•
adjusting your phone’s ringer volume
choosing from ten different ringer styles
choosing your phone’s keypad tones
locking and unlocking your phone
changing and setting codes for security
resetting or clearing your phone’s settings
selecting the language displayed by your phone
97
Entering the Phone Setup Menu
To enter the Phone Setup menu:
1. Press M to open the Options menu.
2. Press M to scroll forward.
or
Press * or # to scroll backward or
forward.
3. Press O when you see:
Phone
Setup
View Options?
4. Press M to scroll through the submenu.
or
Press * or # to scroll backward or
forward through the submenu.
98
Customizing Phone Features
What’s on the Phone Setup Menu?
Phone Setup
Adjust Ring Volume
Set Ringer Tone
Standard Tone
High Tone
Phone Lock
Automatic Lock
On/Off
Lock Now
Change Unlock Code
Require SIM Card PIN
On/Off
Change SIM PIN Code
Change SIM PIN2 Code
New Security Code
Extended Menus
On/Off
Language Selection
1
Automatic
Türkçe
1
Select Keypad Tones
No Tones
Normal Tones
Single Tone
1
Phone Status
Status Review
Master Reset
Master Clear
1
This feature is available only when the extended menu is
activated.
What’s on the Phone Setup Menu?
99
Getting to Phone Setup...
1. Press M until you see Phone Setup, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
Adjusting the Ringer Volume
Use this feature to adjust the volume of the ringer.
The phone sounds the new volume level as you
adjust it.
then press O to select.
2. Increase the volume by pressing the upper
volume key.
Tip: You can
also press E,
and then the up
or down
or
Decrease the volume by pressing the lower
volume key.
volume key.
3. Press and hold C to exit the menu.
100 Customizing Phone Features
Setting the RingerTone
Select your favorite tone from 10 different options.
then press O to select.
2. Press M to scroll through the following
options:
• Standard Tone
• Single Ring Tone
• British Tone
• French Tone
• German Tone
• Bravo Tone
• Three Ring Tone
• Siren Tone
• Quick Tone
• High Tone
You will hear a one-ring-cycle demonstration.
3. Press O to select the desired option.
4. Press and hold C to exit the menu.
Setting the Ringer Tone 101
Getting to Phone Setup...
1. Press M until you see Phone Setup, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
Setting the KeypadTones
Choose the sounds your phone makes when its
keys are pressed.
Note: This feature is available only when the
extended menus are activated. See “Activating
information.
and then press O to select.
2. Press M to choose Normal Tones, Single
Tone, or No Tones, and then press O.
3. Press and hold C to exit the menu.
102 Customizing Phone Features
Getting to Phone Lock...
1. Press M until you see Phone Setup, and then press O.
2. Press M until you see Phone Lock, and then press O.
3. Press M to scroll to one of the features described below.
Locking and Unlocking Your Phone
These features can help you prevent unwanted use
of your phone.
Lock the Phone Automatically
Use this feature to set your phone to lock itself
every time it is powered on.
press O to select.
2. Press M to choose Onor Off, and then
press O to select. You will see Completed.
3. Press and hold C to exit the menu.
Lock the Phone Instantly
Use this feature to lock your phone immediately.
2. Press O to select. You will see: Locked.
Note: Once you unlock your phone, it remains
unlocked until you lock it again.
Locking and Unlocking Your Phone 103
Getting to Phone Lock...
1. Press M until you see Phone Setup, and then press O.
2. Press M until you see Phone Lock, and then press O.
3. Press M to scroll to one of the features described below.
Unlock the Phone
Tip: The
1. Enter unlock code. Enter your four-digit
factory default
unlock code is
1234.
phone unlock code.
2. Press O.
Change the Unlock Code
The unlock code is originally set to 1234. You
should change it as soon as possible.
Tip: The
then press O to select. You will see Enter
Security Code.
factory default
security code
is 000000.
2. Enter security code. Enter your six-digit
security code. You will see your current lock
code and Enter Phone Unlock Code.
3. Press C to clear one digit at a time, or
press and hold C to clear all the digits.
4. Enter new code. Enter a new four-digit
unlock code, and then press O. You will see
Phone Lockand the new lock code.
5. Press and hold C to exit the menu.
104 Customizing Phone Features
Getting to Require SIM Card PIN...
1. Press M until you see Phone Setup, and then press O.
2. Press M until you see Require SIM Card PIN, and then
press O.
3. Press M to scroll to one of the features described below. You
will see the feature name, followed by View Options?.
Protecting the SIM Card
You can use a Personal Identification Number (PIN)
code to protect the information stored on your SIM
card even when it is inserted into someone else’s
phone.
Activate and Deactivate the SIM Card
PIN Code
When you activate the SIM card PIN code, your
phone requests the code whenever the phone is
powered on. To change this setting, you need to
enter the PIN code that your service provider gave
you.
2. Press M to scroll to Onor Off, and then
press O. You will see Enter PIN.
3. Enter PIN code. Enter the four- to eight-digit
PIN code your service provider gave you,
and then press O. You will see Completed.
4. Press and hold C to exit the menu.
Protecting the SIM Card 105
Getting to Require SIM Card PIN...
1. Press M until you see Phone Setup, and then press O.
2. Press M until you see Require SIM Card PIN, and then
press O.
3. Press M to scroll to one of the features described below. You
will see the feature name, followed by View Options?.
Change the SIM Card PIN Code
To choose your own PIN code:
and then press O to select. You will see
Enter Old PIN.
2. Enter the current PIN code, and then
press O. You will see Enter New PIN.
3. Enter a new PIN code, and then press O.
You will see Repeat New PIN.
4. Re-enter the new PIN code, and then press
O again. You will see Completed.
5. Press and hold C to exit the menu.
Tip: The
message
Blocked
Unblock the PIN Code
If your PIN code is entered incorrectly three times in
a row, Blockedappears in the display. You need to
enter a PIN unblocking key (PUK1), which you can
obtain from your service provider.
indicates that
an incorrect
PIN code was
entered. The
message
! Blocked
indicates that
an incorrect
PIN2 code was
entered.
1. Press * * 0 5 *.
2. Enter unblocking key. Enter the eight-digit
PUK1 unblocking key, and then press O.
Your service provider supplies this code.
3. Enter a new PIN code, and then press O.
4. Re-enter the new PIN code, and then
press O.
106 Customizing Phone Features
Getting to Phone Setup...
1. Press M until you see Phone Setup, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
Managing Other Security Settings
Your phone includes other security features:
•
a SIM card PIN2 code for accessing Fixed
Dialing settings and other
subscription-dependent features
•
a security code controls access to security
and other menu options
Change the SIM PIN2 Code
Your SIM card PIN2 code is used to access Fixed
Dialing settings. This four- to eight-digit code is
issued to you when you subscribe to the feature.
Use this feature to choose a new code.
Code, and then press O to select. You will
see Enter Old PIN2.
2. Enter the current PIN2 code, and then
press O. You will see Enter New PIN2.
3. Enter new PIN2 code, and then press O.
You will see Repeat New PIN.
4. Re-enter the new PIN2 code, and then
press O again. You will see Completed.
5. Press and hold C to exit the menu.
Managing Other Security Settings 107
Getting to Phone Setup...
1. Press M until you see Phone Setup, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
Tip: The
message
Blocked
Unblock the PIN2 Code
If your PIN2 code is entered incorrectly three times
in a row, ! Blockedappears in the display. You
need to enter a PIN2 unblocking key (PUK2), which
you can obtain from your service provider.
indicates that
an incorrect
PIN code was
entered. The
message
! Blocked
indicates that
an incorrect
PIN2 code was
entered.
1. Press * * 0 5 2 *.
2. Enter unblocking key. Enter the eight-digit
PUK2 unblocking key, and then press O.
Your service provider supplies this code.
3. Enter a new PIN2 code, and then press O.
4. Re-enter the new PIN2 code, and then
press O.
Change the Security Code
The security code is your phone’s primary security
number. You use it to reset your phone to its default
settings and prevent access to your phone book. It
is originally set to 000000.
then press O to select. You will see Enter
Security Code.
2. Enter the current security code, and then
press O. You will see Enter New Security
Code.
3. Enter a new security code, and then
press O. You will see Secur. Codeand the
six-digit number selected.
4. Press and hold C to exit the menu.
108 Customizing Phone Features
Activating Extended Menus
This feature activates and deactivates the extended
menus. See page 138 to learn how extended
menus can make your phone even simpler to use.
press O to select.
2. Press M to choose Onor Off, and then
press O.
3. Press and hold C to exit the menu.
Press and hold M to activate the extended menus
temporarily. This shortcut displays all extended
menus features until you exit the Options menu.
Activating Extended Menus 109
Getting to Phone Setup...
1. Press M until you see Phone Setup, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
Selecting the Display Language
Use this feature to select the language in which
your phone displays messages.
Note: This feature is available only when the
extended menus are activated. See “Activating
information.
then press O to select.
2. Press M to scroll through the choices, and
then press O to select the displayed option.
3. Press and hold C to exit the menu.
If you accidentally change the language of your
phone’s display message, press M 2 6 O to
return to the language selection menu.
110 Customizing Phone Features
Getting to Phone Status...
1. Press M until you see Phone Setup, and then press O.
2. Press M until you see Phone Status, and then press O.
3. Press M to scroll to one of the features described below.
Review the Phone’s Settings
View all your phone’s settings that have changed
from their defaults, and reset them to their original
settings if you like.
Use this feature to review but not change your
phone’s settings.
press O.
2. Press M to scroll through the list of all the
menu items you have changed.
3. Press and hold C to exit the menu.
Review the Phone’s Settings 111
Getting to Phone Status...
1. Press M until you see Phone Setup, and then press O.
2. Press M until you see Phone Status, and then press O.
3. Press M to scroll to one of the features described below.
Reset Options to Factory Defaults
Use the master reset option to reset all settings to
their original default settings. The master reset
option:
•
resets audible call timers, the in-call timer,
and the automatic lock
•
•
resets extended menus to default setting
restores keypad tones to normal, ringer tone
to standard, and the volume level to the
middle (fourth bar) of its range
To reset all settings:
press O to select. You will see
Enter Security Code.
Tip: The
2. Enter your six-digit security code. You will
factory default
security code
is 000000.
see Reset Complete.
3. Press and hold C to exit the menu.
112 Customizing Phone Features
Clear All Stored Information
The Master Clear option resets the same items as
Master Reset, plus the following:
•
clear phone book entries from phone
memory (not from SIM memory)
•
•
clear last calls made list
reset resettable call timers
Master Clear does not clear the:
•
•
•
fixed dial list
my number(s) list
received messages list
To clear the settings:
press O to select. You will see Enter
Security Code.
2. Enter your six-digit security code.You will
Tip: The
see Reset Complete.
factory default
security code
is 000000.
3. Press and hold C to exit the menu.
Clear All Stored Information 113
114 Customizing Phone Features
Entering the Network Selection Menu
To enter the Network Selection menu:
1. Press M to open the Options menu.
2. Press M to scroll forward.
or
Press * or # to scroll backward or
forward.
3. Press O when you see:
Network
Selection
View Options?
4. Press M to scroll through the submenu.
or
Press * or # to scroll backward or
forward through the submenu.
116 Accessing the Network
Getting to Network Selection...
1. Press M until you see Network Selection, and then
press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?.
Registering With the Satellite Network
Your phone searches for the Iridium satellite
network.
2. Press O to select. You will see
Registering.... This may take a few
seconds.
If the phone finds the signal, you will see
Registeredand the signal strength
indicator:
rx
The n (home system) indicator also
appears.
If the phone is unsuccessful you may see one
of these messages: System Busy,
Restricted Area, or Weak Signal.
Note: You must wait three minutes between
registration attempts.
118 Accessing the Network
TimingYour Calls
Your phone’s call meters give you a variety of options for tracking the
time you spend on the phone. You can monitor the length of individual
calls, set a timer to track monthly usage, or have the phone alert you
with tones at specific intervals.
WhatYouWill Learn
•
viewing your phone’s call timers to monitor your airtime
•
setting your phone’s audible alerts to sound at intervals you
specify
•
•
activating an in-call display of the elapsed time of your current
call
checking the total airtime of your phone since it was
manufactured
119
Entering the Call Meters Menu
To enter the Call Meters menu:
1. Press M to open the Options menu.
2. Press M to scroll forward.
or
Press * or # to scroll backward or
forward.
3. Press O when you see:
Call
Meters
View Options?
4. Press M to scroll through the submenu.
or
Press * or # to scroll backward or
forward through the submenu.
120 Timing Your Calls
What’s on the Call Meters Menu?
Call Meters
Show Call Timers
Show Last Call
Total For All Calls
Reset All Timers
Set Audible Call Timers
Single Alert Timer
On/Off
Repetitive Timer
On/Off
Set In-Call Display
No In-Call Display
Show Time Per Call
1
Lifetime Timer
1
This feature is available when the extended menu is active.
What’s on the Call Meters Menu? 121
Getting to Show CallTimers...
1. Press M until you see Call Meters, and then press O.
2. Press M until you see Show Call Timers, and then press O.
3. Press M to scroll to one of the features described below.
Showing CallTimers
This submenu helps you track your airtime. Keep a
running tab of your monthly usage or view the
airtime of your most recent call.
Show theTime of the Last Call
Use this feature to display the elapsed time of your
most recent call.
then press O to select.
You will see the airtime of the most recent call
in hours, minutes, and seconds. After several
seconds, the display returns to Show Last
Call.
2. Press and hold C to exit the menu.
ShowTotalTime for All Calls
Use this feature to display your total airtime since
you last reset the Call Timer.
and then press O to select.
You will see the airtime accumulated since
the timer was last reset. The airtime is
displayed in hours, minutes, and seconds.
After several seconds, the display returns to
Total For All Calls.
2. Press and hold C to exit the menu.
122 Timing Your Calls
Reset AllTimers
Reset your timers at the beginning of each billing
cycle to keep track of your spending.
then press O to select.
You will see Completed. The display then
returns to Reset All Timers.
2. Press and hold C to exit the menu.
Note: This does not reset the Lifetime Timer
Showing Call Timers 123
Getting to Audible CallTimers...
1. Press M until you see Call Meters, and then press O.
2. Press M until you see Set Audible Call Timers, and then
press O.
3. Press M to scroll to one of the features described below.
Setting Audible CallTimers
Let your phone watch the clock for you. The call
timers signal at a set time or interval with beeps
only you can hear.
Set the Single AlertTimer
Use this feature to set your phone to alert you after
an elapsed time.
and then press O to select.
2. Press M to scroll to Onor Off, and then
press O to select.
• If you select On, you will see Enter
Seconds. Continue with step 3.
• If you select Off, you will see Completed.
Continue with step 4.
3. Press O to accept the current setting. You
will see Seconds XXX.
or
Enter a number from 11 to 999, and then
press O. You will see Seconds XXX.
4. Press and hold C to exit the menu.
124 Timing Your Calls
Set the RepetitiveTimer
Use this feature to set your phone to alert you at
specific intervals, for example every 45 seconds.
then press O to select.
2. Press M to scroll to Onor Off, then
press O to select.
• If you select On, you will see Enter
Seconds. Continue with step 3.
• If you select Off, you will see Completed.
Continue with step 4.
3. Press O to accept the current setting. You
will see Seconds XXX.
or
Enter a number from 11 to 999, and then
press O. You will see Seconds XXX.
4. Press and hold C to exit the menu.
Setting Audible Call Timers 125
Getting to Call Meters...
1. Press M until you see Call Meters, and then press O.
2. Press M to scroll to one of the features described below.
Showing the In-CallTimer
Use this feature to display a running clock of the
airtime elapsed while on a call.
and then press O to select.
2. Press M to scroll to Show Time Per Call
or No In-Call Display, and then press O
to select.
3. Press and hold C to exit the menu.
126 Timing Your Calls
Showing the LifetimeTimer
Use this feature to show the total time of all calls for
the life of your phone.
Note: This feature is available only when the
extended menus are activated. See “Activating
information.
then press O to select.
Tip: The
lifetime timer
can not be
reset. The
You will see the total airtime of your phone
since it was manufactured.
Reset All
Timers feature
has no effect
on this timer.
2. Press and hold C to exit the menu.
Showing the Lifetime Timer 127
128 Timing Your Calls
Setting UpYour Accessories
This menu can make using your phone while driving a little easier. You
can set your phone to answer automatically after two rings, set a timer to
power the phone with the car, automatically mute the radio—even set
your car’s horn to beep to let you know you are receiving a call when
you have stepped away from your car.
WhatYouWill Learn
•
muting your car radio automatically when you make or receive a
call
•
•
setting your phone to answer automatically after two rings
powering down your phone at a set time after you turn your
ignition off
•
setting alerts to notify you of incoming calls when you are away
from the car
129
Entering the Accessory Setup Menu
To enter the Accessory Setup menu:
1. Press M to open the Options menu.
2. Press M to scroll forward.
or
Press * or # to scroll backward or
forward.
3. Press O when you see:
Accessory
Setup
View Options?
4. Press M to scroll through the submenu.
or
Press * or # to scroll backward or
forward through the submenu.
130 Setting Up Your Accessories
Getting to Accessory Setup...
1. Press M until you see Accessory Setup, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?
Mute Car Radio
This feature automatically mutes your car radio
when you make or receive a call.
Note: This feature works with your car radio’s mute
feature. The Mute Car Radio feature will not work if
your radio does not have a mute feature.
press O to select.
2. Press M to scroll to Onor Off, and then
press O to select.
3. Press and hold C to exit the menu.
132 Setting Up Your Accessories
Getting to Accessory Setup...
1. Press M until you see Accessory Setup, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by Select?
SafetyTimer
Tip: This
feature can be
useful if you
make frequent
driving stops—
save battery
power when
you stop longer
than expected.
Use this feature to keep your phone powered up for
a set time after you turn your car’s ignition off.
press O to select. You will see Enter
Minutes.
2. Enter the time in minutes, then press O.
3. Press and hold C to exit the menu.
Notes:
•
When the safety timer is set to zero, the
phone operates only in conjunction with your
vehicle’s ignition.
Tip: The safety
timer is initially
set to zero
•
The Auxiliary Alert feature does not work
when the safety timer is set to zero. (See
minutes, but
you can
choose any
length of time
between zero
and 999
minutes.
134 Setting Up Your Accessories
Auxiliary Alert
If you don’t want to miss calls when you step away
from your car, activate this feature. You car’s horn
beeps or lights flash to let you know a call is
incoming.
then press O to select.
2. Press and hold C to exit the menu.
Notes:
•
•
•
•
Some local regulations prohibit the use of this
feature. Check the laws in your area.
The Auxiliary Alert feature is active only when
the car’s ignition is off.
The Auxiliary Alert resets to off when the
phone is turned off.
The Auxiliary Alert feature does not work
when the Safety Timer is set to zero. (See
Auxiliary Alert 135
136 Setting Up Your Accessories
Customizing the Menu System
Do you think your 9520 Mobile Phone has too many features for
everyday use? You can do something about it by hiding the features
you don’t always need. Is your favorite feature not on the Quick Access
menu? It’s easy to change the defaults to your favorite features. By
customizing your menus, your favorite features are always quick and
easy to find! This chapter shows you how.
WhatYouWill Learn
•
personalizing the Options menu
•
personalizing the Quick Access menu
137
Personalizing the Options Menu
You can customize the Options menu by moving
features in and out of the extended menu.
Move Menu Features
To move menu features:
1. Find the feature you want to move.
2. Press and hold O. You will see one of two
responses depending on where that menu
feature is currently located. If you see:
Press O to move the
feature to the extended
menu. You will see Menu
Item Moved.
Remove From
Short Menus
(the feature is in the
short menu)
or
Press M to scroll to
Leave in Short
Menus, and then press
O to select. You will see
Move Cancelled.
Press O to move the
feature to the short menu.
You will see Menu Item
Moved.
Add To Short
Menus
or
(the feature is in the
extended menu)
Press M to scroll to
Leave in Long
Menus, and then press
O to select. You will see
Move Cancelled.
Note: Some features and submenus cannot be
moved. You will see Cannot Move Menu Item.
138 Customizing the Menu System
Activate/Deactivate Extended Menus
Use the Options menu to activate and deactivate
extended menus. Activate them when you need
access to every feature. Deactivate them for
everyday use.
1. Press M until you see Phone Setup, and
then press O to select.
2. Press M until you see Extended Menus,
and then press O to select.
3. Press M to scroll to either Onor Off, and
then press O to select.
All hidden features are accessible when you
activate the extended menus.
Access Hidden Features
If you want to access a feature hidden in the
extended menus, but don’t want to leave the
extended menus active, you can use this shortcut:
Press and hold M for a few seconds.
All extended menus features remain accessible
until you exit the Options menu.
Personalizing the Options Menu 139
Personalizing the Quick Access Menu
You can replace the default Quick Access menu
following features.
Icon
Quick Access Feature
Find by Location recalls Phone Book
entries by memory location numbers.
D
Add Entry to Phone stores entered
numbers in the next available phone
memory location.
F
Add Entry to SIM stores entered numbers
in the next available SIM card location.
T
Switch Memory switches One-Touch
dialing between the phone and SIM
memories depending on the current
setting.
V
Y
Last CallTimer displays the duration of
your last call.
To change a default quick access feature to one of
the features listed above, you must choose the
feature you want to replace and then choose the
replacement.
1. Press E and then press M to scroll to the
feature you wish to change.
2. Press and hold O to access the list of
features available.
3. Press M to scroll through the list until you
find the desired feature.
4. Press O to store the displayed feature in the
new location.
You will see Completed.
140 Customizing the Menu System
Phone Book Menu
Phone Book
Personal Numbers
Find Entry By Name
Enter Name:
Call Number
Modify Name Or Number
Erase Name And Number
Find Entry By Location
Enter Location:
Call Number
Modify Name Or Number
Erase Name And Number
Add Entry
Add To Phone Memory
Add To SIM Card Memory
Check Capacity
Check Phone Capacity
Check SIM Capacity
Prevent Access
No Memory Restrictions
To Phone Memory
To SIM Card Memory
To Phone & SIM Memory
Last Ten Calls
Last Calls Made
Erase All Numbers
My Phone Number(s)
Fixed Dialing
View Fixed Dial List
Fixed Dial List
Setup Fixed Dialing
On/Off
Fixed Dial List
Edit Entry
Add Entry
Erase Entry
One-Touch Dial Settings
To Phone Memory
To SIM Card Memory
To Fixed Dial List
142 Menu Quick Reference
Call Related Features Menu
Call Related Features
Show Signal Strength
Pending Call Drop
On/Off
1
Call Forwarding
Forward When Unavailable
On/Off
Forward All Calls
On/Off
2
Detailed Forwarding
Forward Voice Calls
Forward All Voice Calls
On/Off
If Busy
On/Off
If No Answer
On/Off
If Not Reachable
On/Off
Cancel All Forwarding
1
Call Waiting
2
Call Barring
Bar Outgoing Calls
On/Off
Bar Incoming Calls
On/Off
Change Bar Password
1
2
This feature is network and subscription dependent.
This feature is network and subscription dependent. It is
available only when the extended menu is activated.
Call Related Features Menu 143
Phone Setup Menu
Phone Setup
Adjust Ring Volume
Set Ringer Tone
Standard Tone
High Tone
Phone Lock
Automatic Lock
On/Off
Lock Now
Change Unlock Code
Require SIM Card PIN
On/Off
Change SIM PIN Code
Change SIM PIN2 Code
New Security Code
Extended Menus
On/Off
Language Selection
1
Automatic
Türkçe
1
Select Keypad Tones
No Tones
Normal Tones
Single Tone
1
Phone Status
Status Review
Master Reset
Master Clear
1
This feature is available only when the extended menu is
activated.
Phone Setup Menu 145
Call Meters Menu
Call Meters
Show Call Timers
Show Last Call
Total For All Calls
Reset All Timers
Set Audible Call Timers
Single Alert Timer
On/Off
Repetitive Timer
On/Off
Set In-Call Display
No In-Call Display
Show Time Per Call
1
Lifetime Timer
1
This feature is available only when the extended menu is
activated.
Call Meters Menu 147
Troubleshooting
This chapter tells you what to do if you experience one of the following
problems:
Problem
Solution
•
•
Check that the antenna is properly mounted. Do you
have a clear view of the sky?
Did you enter the number in international format? All
calls made from the Iridium satellite system must be
in international format.
•
Check the signal strength meter. If the signal is weak,
move the vehicle to a more open area.
You can’t make
calls.
•
•
•
•
Check the Network Selection settings.
Check your Operator coverage map.
Is Restricted displayed? Check the Call Barring setting.
Has a new SIM card been inserted? Check that no
new restrictions have been imposed.
•
•
Check to see that your phone is powered on.
Check the antenna. Is it properly mounted? Do you
have a clear view of the sky?
You can’t receive
calls.
•
Check the signal strength. If the signal is weak, move
the vehicle to a more open area.
•
•
Check the Call Forwarding and Call Barring settings.
Check the Ringer setting. If it is off, there is no audible
ringer.
Have you included the relevant codes? Press and hold
the 0 key to display the international dialing prefix (+)
and then enter the appropriate country code followed by
the phone number.
You can’t make
international
calls.
•
•
•
Have you inserted a new SIM card? Enter the new PIN
code.
Your phone will
not unlock.
Do you have a replacement phone? Enter the default
phone unlock code —1234.
Have you forgotten the unlock code? Press M to
change the unlock code (you need your security code).
Enter the PIN unblocking key (PUK1) or contact your
service provider. See “Unblock the PIN Code” on
page 106 for additional information.
Your PIN is
blocked.
149
Problem
Solution
Enter the PIN2 unblocking key (PUK2) or contact your
service provider. See “Unblock the PIN2 Code” on
page 108 for additional information.
Your PIN2 is
blocked.
•
•
Is the card inserted the correct way?
Is the gold chip visibly damaged or scratched? Return
the card to your service provider.
Your SIM card will
not work.
•
Check the SIM and phone contacts. If they are dirty,
clean them with an antistatic cloth.
You can’t cancel
Call Forwarding
or Call Barring.
Wait until you are in an area with good network coverage
and try again.
The o
There is not enough memory available to store another
message. Use the Messages menu to delete one or
more messages.
(message)
indicator is
flashing.
You find your
phone becoming
You may notice this during long calls or during charging.
The heat is produced by the electronic components
warm during use. within your phone and is quite normal.
• Check Cardor Insert Card.
Check that the SIM card has been inserted correctly.
The contacts of the SIM card may be dirty. Turn the
phone off, remove the SIM card and rub the gold chip
on the card with a clean cloth. Replace the card in the
phone.
Your SIM card is
inserted in the
phone but the
display says:
• Blockedor ! Blocked
Enter the PIN unblocking key (PUK1) or the PIN2
unblocking key (PUK2) respectively, or contact your
service provider. See “Unblock the PIN Code” on
for additional information.
• Bad Card See Supplier.
Please contact your service provider.
You find your
phone’s prompts
in a language
other than your
own.
Press M 2 6 O. This routes you directly to the
language selection submenu. Press M until you see
your preferred language. Press O to select.
150
Glossary
A
I
airtime The amount of time you
spend using the satellite system.
Especially, the time between
successfully placing a call and
terminating a call.
In-Call menu The menu that
appears when you press M
during a call. It allows you to
access features like call holding.
Iridium system A system of 66
satellites that offer global
communication.
antenna The device attached to
your phone by a cable that sends
and receives satellite signals.
L
D
lock Use this feature to prevent
unauthorized access to your
satellite telephone.
default A feature’s original
setting as pre-programmed in the
factory.
M
DTMF See Dual Tone
memory location A space in
the internal Phone Book (both
phone memory and SIM memory)
where you can store a telephone
number and a name. Each phone
memory location can hold up to
32 digits and 16 letters. The SIM
card memory can hold up to 20
digits and 16 letters.
Multi-Frequency tones.
Dual Tone Multi-Frequency
Tones The tones that your
phone transmits when you press
a key on the keypad. These tones
are used to access automated
calling systems such as
voicemail.
menu feature Any feature that
can be accessed through the
menu system.
E
emergency call This feature
allows you to make an
emergency call even if your
phone is locked by dialing 112.
menu system The hierarchical
arrangement of your phone’s
features that allows for quick,
intuitive access.
F
fringe area The outermost
range of a cellular system or the
Iridium satellite system where
signals are weak.
N
name directory An alphabetical
list of the names and telephone
numbers you have stored into
your phone’s internal Phone
Book.
151
O
S
one-touch dialing To use this
feature, press and hold a number
on the keypad, 1 through 9
and your call is placed.
scroll To move backward or
forward through a list; for
example: to move backward or
forward through the menu system
or the name directory.
Options menu The top level of
the menu system hierarchy,
which contains the seven main
feature menus: Phone Book,
Call-Related Features,
Messages, Phone Setup,
Network Selection, Call Meters,
Accessory Setup.
security code A six-digit code
used to access sensitive
features.
service provider A company
affiliated with a satellite carrier
that provides satellite service to
its customers.
P
signal The radio waves that
carry information between your
phone and the satellite system.
pause A special character that
tells your phone to “pause” or
wait for your input before sending
a group of numbers stored in
memory.
submenu A secondary level of
your phone’s menu system
hierarchy.
PIN code PersonalIdentification
Number code. A private numeric
password that prevents
unauthorized access to your SIM
card.
T
talk-time The amount of time
that you spend talking on the
phone.
toggle To switch between two
possible options; for example: on
versus off.
PIN2 code A private numeric
password that prevents
unauthorized access to your SIM
card’s fixed dialing settings.
U
prompt A message requesting
input.
unlock code A four-digit code
used to unlock a locked phone.
Q
V
Quick Access menu A set of
features activated by pressing
E and a digit key (1 to 9).
volume keys Located on the
side of your phone, the upper
and lower volume keys are used
to adjust phone volume.
152
Index
Symbols
Answer? 30, 39
antenna
audible call timers
A
accessing extended menu
automatic lock
automobile
activating SIM card PIN code
B
Bad Card See Supplier
barring calls
adjusting volume
!
153
Call Meters menu (continued)
Show In-Call Display feature
Cancel All Forwarding feature
Change Bar Password feature
Forward When Unavailable
Show Signal Strength feature
C
call
unable to make international
barr password
call forwarding
call waiting
154
call waiting (continued)
codes
phone unlock
calling a number in a message
calling an entry in the Phone
Enter Phone Unlock Code
Cannot Hold Second Call
cannot make international call
security
Cannot Move Menu Item
correcting a Phone Book entry
car
activating extended menus
deactivating extended
changing a Phone Book entry to
changing from handset call to
changing SIM card PIN code
changing SIM card PIN2 code
changing the call barring
checking Phone Book capacity
D
deactivating extended menus
deactivating SIM card PIN code
default settings
155
dialing
0 25
End Active & Held Call
number from the Phone Book
Enter Phone Unlock Code
supplementary service
entering characters in the Phone
entering menus
language
exiting menus and menu features
wrong language displayed
extended menus
Multi-Frequency tones
Dual Tone Multi-Frequency tones
E
earpiece
emergency call
F
fax
156
fixed dial list
Fixed Dialing
forwarding calls
I
icons
End Active & Held Call
G
GSM SIM card
Reconnect Held Call
H
hands-free call
changing from handset call to
Reject Call Waiting
Turn Mute on or off
in-call timer
incoming calls
157
indicators
language (continued)
wrong language displayed
last call timer
adding to Quick Access menu
last ten numbers dialed
Leave in Short Menus
K
keypad tones
keys
See also unlocking the phone
M
navigating the menu system
calling a number in a message
dialing a number from the
dialing a number with pauses
L
language
158
making a call (continued)
memory
message indicator
Message Read Now? 92, 94
Message Read Now? 92, 94
notification of incoming fax or
menu
Accessory Setup
Call Meters
notification of received
Call Related Features
Messages
Network Selection
Phone Book
Phone Setup
modifying your SIM card phone
menus
muting
159
muting (continued)
Options menu (continued)
Add To Short Menus
Cannot Move Menu Item
deactivating extended menus
N
network
network features
Leave in Long Menus
Leave in Short Menus
Remove From Short Menus
selecting options and
outgoing calls
O
one-touch dialing
frequently called numbers and
P
activating extended menus
160
pending call drop signal
Personal Identification Number
code
phone (continued)
settings
unable to make international
unlock code
See also PIN code
phone
automatic lock
becoming warm during use
clearing stored information
display language
last ten numbers dialed
adding numbers
changing an entry to a similar
locking
security code
erasing a name and number
161
Phone Book (continued)
Fixed Dialing
modifying a name or number
phone memory
phone number
phone settings
Adjust Ring Volume feature
My Phone Number(s) feature
name directory
One-Touch Dial Setting feature
Change SIM Card PIN feature
Change SIM Card PIN2 feature
Change Unlock Code feature
phone numbers
Language Selection feature
New Security Code feature
viewing the last ten numbers
Select Keypad Tones feature
162
Phone Setup menu (continued)
phone unlock code
placing a call (continued)
PIN code
power
prefixes
preventing access to the Phone
PIN unblocking key (PUK1)
PIN2 code
!
Q
Add Entry to Phone feature
PIN2 unblocking key (PUK2)
calling a number in a message
dialing a number from the
dialing a number with pauses
163
Quick Access menu (continued)
restricting access to the SIM card
ringer
R
S
satellite network
Reconnect? 40
scrolling
redialing the last number called
registering with the satellite
security code
Remove From Short Menus
repetitive timer
164
short menus
SIM card (continued)
PIN code
PIN2 code
SIM card
Bad Card See Supplier
viewing your phone number(s)
!
SIM card memory
SIM card port
displaying phone number of
modifying your phone
PIN code
supplementary service numbers
165
T
U
timers
unable to make international call
unblocking
unlock code
message indicator flashing
See also locking the phone
SIM card display messages
unable to cancel call barring
unable to cancel call
unable to make international
turning phone power on and off
V
viewing the last ten numbers
viewing your phone’s settings
viewing your SIM card phone
voicemail
call forwarding when
No Number Available
volume
166
volume (continued)
volume keys
W
167
168
Patent Information
Manufactured under one or more of the following U.S. patents:
4121218
4138681
4193036
4254382
4302845
4312074
4327319
4329666
4369516
4369522
4378603
4390963
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4617520
D286778 D295627 4918732
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D337332 D354062 D368696
5384825 5510693
D356084 5511235
4626309
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D295973 4945570
D295975 4954796
4751737
D296187 4963812
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4764737
D297734 4972355
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D357680 5524278
D357681 D370463
D288432 D297735 4972432
4777564 4972455
Re.32768 4975808
D288683 D299136 4984290
4654655 4797929
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D269873 4648125
D339582 D359734 5542116
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4400584
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D270835 D289156 4798975
D271491 4662691
Re.31470 4667333
4431977
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Other patents pending.
169
170
In order to access Iridium LLC Global Customer Care
(24 hours a day, 7 days a week), dial one of the following numbers:
English:
Spanish:
Portuguese:
Russian:
German:
Italian:
811* or +8817-629-90051 or +1407-661-3204
812* or +8817-629-90052 or +1407-661-3205
813* or +8817-631-90053 or +31-79-347-1513
814* or +8817-631-90054 or +31-79-347-1514
815* or +8817-631-90055 or +31-79-347-1515
816* or +8817-631-90056 or +31-79-347-1516
817* or +8817-631-90057 or +31-79-347-1517
818* or +8817-637-90058 or +61-2-9215-1518
819* or +8817-637-90059 or +61-2-9215-1519
820* or +8817-637-90060 or +61-2-9215-1520
821* or +8817-637-90061 or +61-2-9215-1521
822* or +8817-637-90062 or +61-2-9215-1522
823* or +8817-631-90063 or +61-2-9215-1523
824* or +8817-637-90064 or +61-2-9215-1524
French:
Japanese:
Cantonese:
Mandarin:
Korean:
Thai:
Arabic:
Other:
TTY Toll-Free Number 1-888-390-6456
TTY (outside the United States) +1-847-523-1841
+ designates international dialing access code (00)
*Toll free from the Satellite Series™ 9500 Portable Telephone.
products for
the iridium system
In order to contact Motorola (Monday thru Friday 7AM to 7PM [CST]),
dial one of the following numbers:
US & Canada: 1-888-839-4647
Outside the US & Canada: (Toll-Free Global Number): +1-8000-839-4647
Direct Dial: +1-847-523-1898
TTY Toll-Free Number 1-888-390-6456
TTY (outside the United States): +1-847-523-1841
+ designates international dialing access code (00)
www.motorola.com
©1998 Motorola, Inc.
å
, MOTOROLA, and the SATELLITE SERIES logo are trademarks or
registered trademarks of Motorola, Inc.
Iridium, the Iridium logo, and Iridium World Service are
trademarks and/or service marks of Iridium LLC.
68P09419A46-O
12/98 RGC
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