motorola W370
User’s Guide
HELLOMOTO
Welcome to the world of Motorola digital wireless communications! We are pleased that you
have chosen the Motorola W370 wireless phone.
Right Soft Key
Left Soft Key
Message Key
Web Browser Key
Volume Keys
Turn on & off,
hang up, exit
menus.
Open menus.
Make &
answer calls.
Navigate menus.
Listen to music.
Charge up &
connect to
your PC.
1
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
MOTOROLA and the Stylized M Logo are registered in the US
Patent & Trademark Office. 2006 All other product or service
names are the property of their respective owners.
© Motorola, Inc. 2007.
Caution: Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user's authority to
operate the equipment.
Certain mobile phone features are dependent on the capabilities
and settings of your service provider’s network. Additionally,
certain features may not be activated by your service provider,
and/or the provider’s network settings may limit the feature’s
functionality. Always contact your service provider about feature
availability and functionality. All features, functionality, and other
product specifications, as well as the information contained in this
user's guide are based upon the latest available information and
are believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or
specifications without notice or obligation.
Manual Number: 6809512A76-A
2
check it out!
Battery Indicator
Message Indicator
Call Indicator
Battery
Headset Jack
Insert the headset
accessory for
handsfree use.
Note: Your phone may not appear exactly as
the phone image above.
3
contents
check it out!. . . . . . . . . . . 3
menu map . . . . . . . . . . . . 6
Use and Care . . . . . . . . . . 8
essentials. . . . . . . . . . . . . 9
about this guide. . . . . . . 9
SIM card . . . . . . . . . . . 10
battery . . . . . . . . . . . . . 10
turn it on & off . . . . . . . 12
make a call. . . . . . . . . . 12
answer a call . . . . . . . . 13
your phone number. . . 13
main attractions . . . . . . 14
multimedia messages . 14
chatting . . . . . . . . . . . . 16
basics . . . . . . . . . . . . . . . 17
display . . . . . . . . . . . . . 17
menus . . . . . . . . . . . . . 21
text entry. . . . . . . . . . . 22
volume. . . . . . . . . . . . . 25
navigation key . . . . . . . 25
handsfree speaker. . . . 25
codes & passwords. . . 26
check battery meter. . . 26
customize. . . . . . . . . . . . 27
ring style . . . . . . . . . . . 27
time & date . . . . . . . . . 27
wallpaper. . . . . . . . . . . 28
screen saver . . . . . . . . 29
display appearance . . . 29
answer options . . . . . . 29
optional handsfree
return a call . . . . . . . . . 32
hold or mute a call. . . . 32
call waiting. . . . . . . . . . 32
caller ID . . . . . . . . . . . . 33
emergency calls . . . . . 33
international calls. . . . . 34
1-touch dial. . . . . . . . . . 34
voicemail . . . . . . . . . . . 34
inserting special
characters into dialing
sequences. . . . . . . . . . 35
other features . . . . . . . . 37
advanced calling . . . . . 37
contacts. . . . . . . . . . . . 39
messages . . . . . . . . . . 42
chat . . . . . . . . . . . . . . . 43
web browser (wap 2.0) 43
personalizing . . . . . . . . 44
operation . . . . . . . . . . . 30
calls. . . . . . . . . . . . . . . . . 31
call history . . . . . . . . . . 31
redial . . . . . . . . . . . . . . 32
contents
4
call times & costs. . . . 47
handsfree operation . . 48
network . . . . . . . . . . . 48
personal organizer . . . 48
security. . . . . . . . . . . . 50
fun & games. . . . . . . . 50
service & repairs. . . . . . 53
Specific Absorption Rate
Data . . . . . . . . . . . . . . . . 54
European Union Directives
Conformance Statement . .
56
California Perchlorate Label
70
Privacy and Data Security .
70
Smart Practices While
Driving. . . . . . . . . . . . . . 71
troubleshooting . . . . . . 51
check here first. . . . . . 51
when the backlight is
turned off, it can seem like
your phone isn’t working .
51
no display . . . . . . . . . . 51
no backlight on the display
52
Industry Canada Notice to
Users . . . . . . . . . . . . . . . 62
FCC Notice to Users. . . 62
Motorola Limited Warranty
for the United States and
Canada . . . . . . . . . . . . . 63
Hearing Aid Compatibility
with Mobile Phones. . . 67
index . . . . . . . . . . . . . . . 73
phone doesn’t vibrate. 52
messages: “enter special
code,” “SIM locked -
contact service provider,”
“subsidy password”. . 52
Information from the World
Health Organization. . . 68
Product Registration . . 68
Export Law Assurances 69
Caring for the Environment
by Recycling . . . . . . . . . 69
contents
5
menu map
main menu
n
s
Contacts
Q
Games & Apps
w
Settings
(see next page)
Call History
á
Internet
•
•
•
•
•
Received Calls
•
•
•
•
•
•
Start Browser
Web Shortcut
Web Session
Stored Pages
History
Dialed Calls
Call Times *
Data Times *
Data Volumes *
Note: Chat and Quick Dial depend
on your carrier's settings. You
may not see these features in
your phone.
General Setting
e
Messages
h
l
Media
•
•
•
•
•
•
•
•
•
Create
Inbox
•
•
Pictures
Sounds
Draft
Outbox
Quick Notes
Voicemail
Browser Msgs
Info Services
MMS Templates
Personalize
* Optional features.
•
•
•
•
•
•
•
Home Screen
Main Menu
Color Setting
Greeting
This is the standard main
menu layout. Your phone’s
menu may be a little
different.
Wallpaper
Screen Saver
Quick Dial
É
Tools
•
•
•
•
•
•
•
•
Calculator
MyMenu
Alarm Clock
Stop Watch
Chat
Dialing Services
Calendar
Lantern
menu map
6
settings menu
t
Ring Style
m
Phone Status
Note: Service Tone and Band
Selection depend on your
carrier's settings. You may not
see these features in
your phone.
•
Style
•
•
My Numbers
Battery Meter
•
Detail
H
Call Forward*
S
j
Headset
•
•
•
Voice Calls
•
Auto Answer
Cancel All
Forward Status
Network
•
•
•
•
•
New Network
U
In Call Setup
Network Setup
Avail. Networks
Service Tone
•
•
•
•
In-Call Timer
* Optional features
My Caller ID *
Answer Options
Call Waiting *
Call Drop Tone
u
Security
Z
Initial Setup
•
•
•
•
•
Phone Lock
•
•
•
•
•
•
•
•
•
•
•
•
Time and Date
1-Touch Dial
Fixed Dial
Call Barring
SIM PIN
Display Settings
Backlight
New Passwords
Scroll
Language
g
Lantern
DTMF
•
Lantern
TTY Setup
Master Reset
Master Clear
Format Additional Storage Device
Status Indicator
menu map
7
Use and Care
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kind
dust and dirt
Don’t expose your phone to
water, rain, extreme humidity,
sweat, or other moisture.
Don’t expose your phone to
dust, dirt, sand, food, or other
inappropriate materials.
extreme heat or cold
cleaning solutions
Avoid temperatures below
-10°C/14°F or above 45°C/113°F.
To clean your phone, use only a
dry soft cloth. Don’t use alcohol
or other cleaning solutions.
microwaves
the ground
Don’t try to dry your phone in a
microwave oven.
Don’t drop your phone.
Use and Care
8
essentials
Press
S
to scroll to and highlight a menu
feature. Press SELECT to select the highlighted
CAUTION: Before using the phone for the
first time, read the Important Safety and
Legal Information included in the
menu feature.
symbols
gray-edged pages at the back of this guide.
032257o
This means a feature depends
on the network or subscription
and may not be available in all
areas. Contact your service
provider for more information.
This means a feature requires an
optional accessory.
about this guide
This guide shows how to locate a menu
feature as follows:
Find it :
This example shows that, from the home
screen, you press to open the menu,
highlight and select Call History, then highlight
and select Dialed Calls
M
>
Call History
>
Dialed Calls
M
.
essentials
9
SIM card
battery
Your Subscriber Identity Module (SIM) card
contains personal information like your phone
number and Contacts entries.
battery installation
1
2
Caution: Do not bend or scratch your SIM
card. Keep it away from static electricity,
water, and dirt.
1
3
2
3
essentials
10
battery charging
battery tips
Before you can
use your phone,
you need to
Battery life depends on the network, signal
strength, temperature, features, and
accessories you use.
completely charge
the battery. New
batteries are not
fully charged. Plug
the travel charger
into your phone and an electrical outlet. Your
phone displays Charge Complete when finished.
•
Always use Motorola
Original™ batteries and
chargers. The warranty does
not cover damage caused by
non-Motorola batteries and/or chargers.
•
•
•
New batteries or batteries stored for a
long time may take more time to charge.
Tip: You cannot overcharge your battery. It will
perform best after you fully charge and
discharge it a few times.
When charging your battery, keep it near
room temperature.
When storing your battery, keep it
uncharged in a cool, dark, dry place, such
as a refrigerator.
New batteries are shipped partially charged.
Before you can use your phone, install and
charge the battery as described below. Some
batteries perform best after several full
charge/discharge cycles.
•
Never expose batteries to temperatures
below -10°C (14°F) or above 45°C (113°F).
Always take your phone with you when
you leave your vehicle.
essentials
11
•
It is normal for batteries to gradually wear
down and require longer charging times.
If you notice a change in your battery life,
it is probably time to purchase a new
battery.
turn it on & off
To turn on your phone,
press and hold
P
for 5
seconds. If prompted,
enter your SIM card PIN
code and/or unlock
code.
Contact your local recycling center for
proper battery disposal.
032375o
Warning: Never dispose of batteries
Caution: If you enter an incorrect PIN code 3
times in a row, your SIM card is disabled and
your phone displays SIM Blocked. Contact your
service provider.
in a fire because they may explode.
Before using your phone, read the battery
safety information in the “Safety and General
Information”section included in the gray-
edged pages at the back of this guide.
To turn off your phone, press and hold
5 seconds.
P
for
make a call
Enter a phone number and press
a call.
N
to make
To end the call, press
P
.
essentials
12
answer a call
When your phone rings and/or vibrates, press
N
to answer.
To end the call, press
P
.
You can also answer or end a call by pressing
any key when the Multi-key answer option is
activated:
Find it:
M
>
Settings
>
In Call Setup
>
Answer Options
your phone number
To see your number, press
while in an idle screen.
M
then
#
essentials
13
main attractions
Note: The MMS templates can’t be downloaded
or expanded. You can only use the default
templates.
multimedia messages
For more message features, see page 42.
1
Press keypad keys to enter text on the
page. For details about text entry, see
page 22.
send a multimedia
message
A Multimedia Messaging Service (MMS)
message contains pages with text and media
objects (including photos, pictures,
animations, or sounds). You can send the
multimedia message to other phones with
MMS and to email addresses:
To insert an image, sound, or other
object on the page, press INSERT or
M
>
Insert. Select the file type and the file.
Repeat to add/insert another file.
2
3
When you finish the message, press OK.
Choose one or more people from the Send
list.
Find it:
M
>
Messages
>
Create
>
Create Message
>
New Text Msg, New Multimedia Msg or MMS Templates
To select a contacts entry, highlight the
entry, and press ADD. Repeat to add other
Contacts entries.
main attractions
14
To enter a new number, highlight [One Time
Entry] and press SELECT.
6
To cancel the message, go to Outbox. If the
message is still sending, highlight the
message and press
M
>
Cancel.
To enter and store a new number,
highlight [New Phonebook Entry] and press
SELECT. The entry can be saved in your SIM
card or to your phone.
receive a multimedia
message
When you receive a multimedia message,
your phone sounds an alert and displays New
4
When you finish entering numbers/
addresses, press OK. Your phone displays
the message fields. These fields display
when you create a multimedia message.
Message with a message indicator, such as
r.
Press the READ key to open the message.
To enter a subject for the message,
highlight Subject and press CHANGE.
If a multimedia message contains media
objects:
To request a delivery receipt for the
•
photos, pictures, and animations will
display as you read the message.
message, highlight Receipt and press
CHANGE, then press ADD
To send the message, press SEND
To cancel or save the message as a Draft
press
.
•
sound files will play when its slide bar
displays.
5
.
,
M
>
Save to Drafts.
main attractions
15
chatting
Select Chat from the Tools menu to keep in
touch with friends. You can save time by
inserting a common phrase, such as In a meeting
now or Take Care. Press NEW
>
Msg:
>
M
>
INSERT. See “chat” on page 43.
main attractions
16
basics
See page 1 for a basic phone diagram.
Note: Your home screen may look different
depending on your service provider.
4*
7
ã?
d
s
xå
display
The home screen displays when you turn on
the phone. To dial a number from the home
Service Provider
04/25/2006
Date
screen, press the number keys and
N.
Clock
6:35am
Browser
Left Soft
Key Label
Right Soft
Key Label
G
CONTACTS
Menu Indicator
When
M
is displayed, you can press
M
to
open the menu. Labels at the bottom corners
of the display show the current soft key
functions. Press the left or right soft key to
perform the function indicated by the label.
For soft key locations, see page 1.
basics
17
In the home screen, press
S
up, down, left,
1
2
Signal Strength Indicator −Vertical bars
or right to open basic menu features. You can
choose to show or hide home screen display
icons:
show the strength of the network
connection. You cannot make or receive
calls when
!
displays.
Find it:
M
>
Personalize
Icons
>
Home Screen
GPRS Indicator
−
Shows when
>
Home Keys
>
your phone is using a high-speed
GPRS network connection. Indicators
show PDP context active *or packet data
status indicators
Status indicators are shown at the top of the
home screen:
available +
.
3
Data Indicator −Shows connection
status.
3
5
4
6
7
2
1
4
3
5
= securepacket
data transfer
7
6
5
= unsecure
packet data
transfer
= unsecure
application
connection
4*
7ã?
d
s
xå
S
8
Service Provider
100.6 FM
= secure
application
connection
= secureCircuit
Switch Data
(CSD) call
= unsecure
CSD call
6:35am
CONTACTS
G
Browser
basics
18
4
Roam Indicator −Shows when
|
= vibrate
†
= vibrate &
ring
your phone is seeking or using a
network outside of your home network.
Indicator shows
Active Line Indicator
to indicate an active call, or
indicate when call forwarding is on.
Message Indicator Shows when
I.
8
Battery Level Indicator −Vertical bars
show the battery charge level. Recharge
5
6
−
Shows
?
to
the battery when your phone shows Low
>
Battery
.
−
you receive a new message.
Indicators can include:
r
= text message
t
= voicemail
message
s
= voicemail &
text message
a
= active chat
session
7
Ring Style Indicator −Shows the ring
style setting.
y
= loud ring
Ó
= vibrate then
ring
z
= soft ring
Ò
= silent
basics
19
status icons
The status icons show the status of incoming
calls, messages, and the battery.
alert/icon
call icon
Icon rapidly flashes green for incoming calls
from a known caller, and slowly flashes
green for 30 minutes when there is a
missed call from a known caller.
Icon rapidly flashes orange for incoming
calls from an unknown caller, and slowly
flashes orange for 30 minutes when there
is a missed call from an unknown caller.
Call Icon
Message Icon
Battery Icon
message icon
Icon flashes blue for 30 minutes when
there is a new text or voice message.
battery icon
Icon flashes orange when the battery
power is low, and is continually lit when the
battery is charging.
Note: You can turn the Call and Message
Icons on and off. Press
M
>
Settings > Initial
Setup Status Indicator.
>
Note: The Battery Icon cannot be turned off.
basics
20
The following menu icons may be available,
depending on your service provider and
service subscription options.
menus
From the home screen, press
main menu.
M
to enter the
menu features
n
Contacts
s Call History
Messages
É Tools
Games & Apps
á
h Media
l
w
Internet
Currently
Highlighted
!
@
zå
Main Menu
Menu Feature
Icon.
e
Personalize
Settings
n
s
Contacts
Call History
e
Messages
Tools
Games
Internet
SELECT
É
Q
&
Apps
á
Q
EXIT
Select
highlighted
menu feature.
Exit the
main menu.
Scroll up, down,
left, or right.
Exit menu
without
Press to
select
highlighted
menu feature.
making
changes.
basics
21
•
•
When an option has a list of possible
select a feature option
Some features require you to select an option
from a list:
settings, press
the setting.
S
left or right to select
When an option has a list of possible
numeric values, press a number key to
set the value.
Highlighted
Option
Phonebook
another long
jeff
long name
Mgt
Maj
Press VIEW to
see details of
highlighted
option.
Press BACK
to return to
previous
screen.
text entry
Some features let you enter text:
normal
VIEW
BACK
Flashing
Character
Counter
cursor
Press M to open
sub-menu.
Message
765
indicates
insertion
point.
•
•
•
Press
S
up or down to highlight the
option you want.
Press CANCEL
to exit
without
saving any
changes.
Press INSERT
to insert a
quick note,
image,
In a numbered list, press a number key
to highlight an option.
INSERT
CANCEL
or sound.
In an alphabetized list, press a key
repeatedly to cycle through the letters
and highlight the closest matching
option on the list.
Press M to open
sub-menu.
basics
22
choosing a text entry method
iTAP™ mode
Multiple text entry methods make it easy for
you to enter names, numbers, and messages.
The method you select remains active until
you select another method.
Press
iTAP mode. If you don't see
Entry Setup to set iTAP mode as your
#
in a text entry screen to switch to
j
or , press
p
M
>
primary or secondary text entry mode.
Press
#
in any text entry screen to select
iTAP mode lets you enter words using one
keypress per letter. The iTAP software
combines your keypresses into common
words and predicts each word as you enter it.
one of the following entry methods:
Primary
Numeric
Symbol
The primary text entry
method (see below to set).
For example, if you press 7764, your
phone displays:
Enter numbers only (see page
42).
Enter symbols only (see page
42).
Message
765
set up a text entry mode
To set your Primary and Secondary text entry
Press DELETE
key to
delete last
letter.
Press SELECT
key to
enter prog.
prog proh spoi
SELECT
modes, press
M
>
Entry Setup in a text entry
DELETE
view and select Primary setup or Secondary setup
.
basics
23
•
•
If you want a different word (such as
Progress), continue pressing keypad keys
to enter the remaining characters.
For example, if you press
phone displays:
8
one time, your
Character
displays at
insertion
point.
Message
765
Press
1
to enter punctuation or other
T
characters.
Press DELETE
to erase the
character to
left of
insertion
point.
tap mode
Press
mode. If you do not see
Setup to set TAP mode as your Primary or Secondary
Press OK to
accept &
#
in a text entry screen to switch to TAP
or , press Entry
store text.
OK
DELETE
g
m
M
>
After 2 seconds, the character is accepted
and the cursor moves to the next position.
text entry mode.
To enter text in TAP mode, press a keypad key
repeatedly to cycle through the letters and
number on the key. Repeat this step to enter
each letter.
numeric mode
In a text entry screen, press
entry modes until the 12 (numeric) indicator
#
to switch
displays.
Press keypad keys to enter the numbers you
want. When you finish entering numbers,
press
#
to switch to another entry mode.
basics
24
symbol mode
In a text entry screen, press
entry modes until the
displays.
navigation key
Press the navigation
#
to switch
@
(symbol) indicator
key
S
up, down, left,
or right to scroll and
highlight options.
Press keypad keys repeatedly to cycle through
its symbols. Highlight the symbol you want,
then press SELECT
.
handsfree speaker
You can use your phone’s handsfree speaker
to make calls without holding the phone to
your ear.
volume
You can adjust the earpiece speaker volume
while you are talking by pressing
S
right/up
During a call, press SPKR ON to turn the
handsfree speaker on. When your handsfree
speaker is on, you can press SPKR OFF to turn it
off.
to increase the volume or left/down to
decrease the volume. You can also adjust the
volume by pressing the side volume keys.
Tip: During a call, you can set your phone to
Note: The handsfree speaker does not work
when your phone is connected to a handsfree
car kit or headset.
mute by pressing
M
>
Mute.
basics
25
codes & passwords
check battery meter
Your phone's unlock code is originally set to
1234. The security code is originally set to
000000. If your service provider didn't change
these codes, you should change them:
To check your battery meter:
Find it:
M
>
Settings
>
Phone Status > Battery Meter
Find it:
M
>
Settings
>
Security
>
New Passwords
You can also change your SIM PIN or call
barring passwords.
If you forget your unlock code: At the Enter
Unlock Code prompt, try entering 1234
or the last four digits of your phone number. If
that doesn't work, press
security code instead.
M
and enter your
If you forget your other codes: If you forget
your security code, SIM PIN code, PIN2 code,
or call barring password, contact your service
provider.
basics
26
customize
Find it:
> style name
M
>
Settings
>
Ring Style
>
Style
ring style
Your phone rings and/or vibrates to notify you
of an incoming call, message, or other event.
This ring and/or vibration is called an alert. You
can select one of six different alert profiles:
change alerts
You can change the alerts for incoming calls
and other events. Your changes are saved in
the current ring style profile:
Loud Ring
,
Soft Ring, Vibrate, Vibrate & Ring, Vibrate then
Ring, and Silent
.
Find it:
M
>
Settings
>
Ring Style Detail
>
y
z
Ó
=
=
=
Loud
Soft
Vibe then Ring
|
Ò
=
=
=
Vibrate
Silent
Vibrate & Ring
> event > Change > alert for event
†
time & date
The ring style profile's indicator displays at the
top of your home screen. To choose your
profile:
To set the time and date for your phone:
Find it: Time and Date
M
>
Settings
>
Initial Setup
>
>
Autoupdate
customize
27
Note: To choose an analog or digital clock for
your home screen, press
wallpaper
You can set a picture or animation as a
wallpaper (background) image on your home
screen:
M
>
Personalize
>
Home Screen Clock Set.
>
time, date, date format,
and autoupdate setup
Find it:
M
>
Personalize
>
Wallpaper
When you activate the Autoupdate feature,
your phone's clock will automatically adjust to
the correct time zone when you travel from
one time zone to another.
Select one of the following options:
option
Set Layout Select Center to center the image
on the display, Tile to repeat the
image across the display, Fit-to-
Screen to fit the image to the
display.
Note: If your phone's clock does not adjust to
the correct time zone, verify that the
Autoupdate feature is activated. This function
depends on your carrier's setting. You may
not see this feature in your phone:
Picture
Select an image for your
wallpaper image.
Find it:
M
>
Settings
>
Initial Setup
>
Time and Date
>
Autoupdate
customize
28
backlight turns back on when you press any
key. To set how long your phone waits
before the backlight turns off:
screen saver
You can set a picture or animation as a screen
saver image. The screen saver displays when
no activity is detected for a specified time.
Find it:
M
>
Settings
>
Initial Setup
>
Backlight
Tip: This feature helps save your screen but
not your battery. To extend battery life, turn off
the screen saver:
answer options
You can use additional, alternative methods to
answer an incoming call. To activate or
deactivate an answer option:
Find it:
M
>
Personalize
>
Screen Saver
Find it:
M
>
Settings
>
In Call Setup
display appearance
To choose the colors that your phone uses
for indicators, highlights, and soft key
labels:
>
Answer Options
Find it:
M
>
Personalize
>
Color Setting
backlight
To save battery life, the backlight turns off
when you are not using your phone. The
customize
29
option
Multi-key Answer by pressing any key or
On
open to answer.
Multi-key Answer by pressing
Off
N.
Open to
answer
Answer by opening the flip.
optional handsfree
operation
A phone headset enables you to use your
phone without using your hands.
Note: The use of wireless devices and their
accessories may be prohibited or restricted in
certain areas. Always obey the laws and
regulations on the use of these products:
Find it:
M
>
Settings
>
Headset
>
Auto Answer
> mode
customize
30
calls
This chapter describes features related to
making and answering calls.
3
Press
the call connected.
S
to scroll to an entry. A
0
means
4
5
Press to call the number.
N
call history
Press VIEW to see call details.
Your phone keeps lists of incoming and
outgoing calls, even for calls that did not
connect. The most recent calls are listed first.
The oldest calls are deleted as new calls are
added.
To see the Dialed Calls list, press
M. This menu
can include:
option
Store
Create a Contacts entry with the
number in the No. field.
Tip: Press
N
from the home screen to see
Delete
Delete the entry.
the Dialed Calls list:
Delete All Delete all entries in the list.
Find it:
M
>
Call History
Hide ID
Hide your caller ID for the next
call.
1
Press
S
to scroll to Received Calls or Dialed
Calls
.
Send
Message
Deliver a message.
2
Press SELECT to select the list.
calls
31
1
Press the VIEW key to see the Received Calls
list.
option
Add Digits Add digits after the number.
2
3
Press
Press
S
N
to select a call to return.
to make the call.
Attach
Number
Attach a number from Contacts or
Call History lists.
redial
hold or mute a call
When you are on a call:
1
Press
N
to view the Dialed Calls list.
2
Press
to call.
S
to scroll to the entry you want
Press
M
>
Hold to put all active calls on hold.
Press
M
>
Mute to put all active calls on mute.
3
Press
N
to redial the number. If you hear
Press again to turn Mute off.
a busy signal and see Call Failed
,
Number Busy,
press to redial the number.
N
call waiting
return a call
Your phone keeps a record of your
When you’re using your phone, you will
hear an alert if you receive a second call.
1
2
Press
N
to answer the new call.
unanswered calls and displays X Missed Calls
,
where
X
is the number of missed calls.
Press SWITCH to switch between calls.
or
calls
32
Press LINK to connect the 2 calls.
or
emergency calls
Your service provider programs one or more
emergency phone numbers (such as 911) that
you can call under any circumstances, even
when your phone is locked or the SIM card is
not inserted.
Press
hold.
M
>
End Call On Hold to end the call on
To turn the call waiting feature on or off:
Find it:
M
>
Settings
>
In Call Setup
>
Call Waiting
Note: Emergency numbers vary by country.
The preprogrammed emergency number(s) in
your phone may not work in all locations.
Sometimes an emergency call cannot be
placed due to network, environmental, or
interference issues.
caller ID
Calling line identification (caller ID)
shows the phone number for an incoming call
on your external and internal displays.
To call the emergency number at any time:
Your phone shows the caller's name when it's
stored in Contacts, or Incoming Call when caller ID
information isn't available.
1
Press the keypad keys to dial the
emergency number.
2
Press
N
to call the emergency number.
To show or hide your phone number for the
next outgoing call or for all calls:
Find it:
M
>
Settings
>
In Call Setup
>
My Caller ID
calls
33
Note: For more information on the Fixed Dial
feature, see the Advanced Calling section on
page 37.
international calls
If your phone service includes
international dialing, press and hold
0
to
You can call Contacts entries 1 through 9 with
the push of a single key. The first nine
numbers save to the SIM card correspond to
the 1-Touch Dial keys 1 through 9.
insert your local international access code
(indicated by +). Then, press the keypad keys
to dial the country code, such as +44 for
the U.K., +33 for France, etc., and phone
number.
Press and hold the 1-Touch Dial number for
one second:
Find it:
entry >
M
M
>
>
Contacts > highlight a phone
Edit Speed No.
1-touch dial
To call Contacts entries 1 through 9, press and
>
hold the 1-Touch Dial number for one second.
voicemail
You can set 1-Touch Dial to call the entries in
your phone's Contacts list, your SIM card's
contacts, or your Fixed Dial list:
To listen to your messages, you must
call your voicemail phone number. Voicemail
messages that you receive are stored on the
network, not on your phone. Contact your
service provider for more details.
Find it:
M
>
>
Settings
Phone
>
Initial Setup
>
1-Touch Dial
,
SIM, or Fixed Dial
calls
34
voicemail number stored, the phone guides
you through storing a number.
store your voicemail number
Find it:
M
>
Messages
>
M
>
Voicemail Setup
1
Press keypad keys to enter your voicemail
number.
inserting special
characters into dialing
sequences
You can insert special characters, as well as
numbers, in a phone number.
2
Press SAVE to store the number.
receive voicemail
When you receive a voicemail message, your
phone displays 1 New Message and a new
voicemail indicator on the status pane. (Some
networks only indicate when you have
messages, whether or not they are new.) If
users delete all voicemail messages, the
voicemail indicator will disappear.
option
p
(pause) Your phone waits until the call
connects before it dials the next
digit(s) in the series.
w
(wait)
Your phone waits until the call
connects, then prompts you for
confirmation before it dials the
next digit(s).
To listen to your voicemail messages:
Find it:
M
>
Messages
>
Voicemail
Your phone may prompt you to store your
voicemail phone number. If you do not have a
You can add a pause or a wait while your call
is dialing. To add a pause before the phone
calls
35
connects, press and hold
appears, press it to add a pause. Or, if you are
adding a wait, keep holding . When
appears, press it to add a wait.
*. When
p
*
w
calls
36
other features
feature
advanced calling
feature
speed dial Speed dial a Contacts
entry:
conference After your first
Enter a speed dial number,
press and then
call
participant is
connected, dial the next
#
N.
number, press
N
and then
Tip: If you forget the speed
dial number for a contact’s
press the LINK key.
attach a
phone
number
Dial an area code or
entry, press
highlight the desired entry,
and press the VIEW key.
M
>
Contacts,
prefix for a Contacts
number, press
M
>
Attach
Number.
other features—advanced calling
37
feature
feature
lantern
M > Settings > Lantern
quick dial
Dial preprogrammed
phone numbers:
or
M
Dial
>
Tools
>
Dialing Services Quick
>
M
>
Tools
>
Lantern
This feature makes your LCD
screen function as a
flashlight. To deactivate it,
press any key.
When you turn on fixed
dialing, you can call
only numbers stored in the
fixed dial list.
DTMF
tones
Set to Long DTMF or Short DTMF
:
M
>
Settings Initial Setup DTMF
>
>
call
Setup or cancel call
forwarding forwarding:
fixed dial
M
>
Settings Call Forward
>
To turn fixed dialing on or off:
M
>
Settings
>
Security Fixed Dial
>
To use the fixed dial list:
M
>
Tools
>
Dialing Services Fixed
>
Dial
other features—advanced calling
38
feature
contacts
feature
add new
entry
Note: Your phone's memory
limit is 100 entries. The SIM
card's memory limit depends
on your carrier's SIM card
type (maximum 250 entries).
add new
entry
Create a new Contacts entry:
Contacts New
Number
M
>
>
>
M
>
Tip: Some people have more
than one phone number.
When creating a Contacts entry,
select More to store another
Shortcut: Key in the the
number using keypad keys,
then press STORE
.
Note: An entry stored on the
SIM card is available only
from that SIM card.
number for the same Name
.
other features—contacts
39
feature
feature
download You can use this function to
dial
number
Call a number stored in the
contacts folder:
ringtones
send ringtones from one
handset to another:
M
>
Contacts, highlight the
M
>
Messages
Message > New Multimedia Msg
Insert Sound
>
Create
>
Create
contact entry, press
N.
Shortcut: In Contacts, press a
keypad key one or more times
to jump to entries that begin
with the letters on that key.
This method can be narrowed
by adding more letters, up to
a maximum of 12.
>
>
Ringtones can be
downloaded from the Web
Browser. When you receive an
MMS from another party, you
can retrieve a ringtone from
that message. You can also
send ringtones through MMS.
set
category
for entry
M
>
Contacts > entry >
M
>
Category
Note: You can download mp3
ringtones via the Browser only.
You can classify an entry into
the following categories: All
VIPs, or
a category you create.
,
Business Personal, General,
,
Note: Memory limit for
ringtone downloads is 1 MB.
other features—contacts
40
feature
feature
set
category
view
M
>
Contacts > entry >
M
sort
contacts
list
Set the order in which entries
are listed:
>
Category
You can view All entries or
those in the predefined
category such as Business
Personal General VIPs, or a
category you create.
Press a keypad key one or
more times to jump to entries
that begin with the key’s
letters. Press a second letter
to jump to entries beginning
with the two letters you
entered. You can enter up to
twelve letters:
M
>
Contacts
>
M
>
Setup
>
Sorting By > sort order
,
copy a
contacts
entry
Copy a contact entry to the
SIM card, or from the SIM
card to the phone:
,
,
search a
contacts
entry
M
>
Contacts > highlight the
entry> Copy Entries To
M
>
>
>
copy
multiple
entries
Copy multiple contact entries
between the phone and SIM
card:
M
>
Contacts, highlight one
entry, press
M
>
Copy
>
Entries
,
press CHANGE, highlight
another entry, press ADD
M
> Search Method
>
Contacts
>
>
M
Find/Jump to
>
Setup
.
Repeat as necessary, press
DONE
.
other features—contacts
41
feature
messages
For basic multimedia message features, see
page 14.
read new
message
Read a new text or
multimedia message:
Press the READ key when the
New Message notification
displays.
feature
send text
message
send
multimedia
message
M
>
M
>
>
Messages
Create Message > New Text Msg
Messages Create
Create Message > New
>
Create
read old
messages
Read old messages:
>
>
M
>
Messages Inbox
>
Multimedia Msg
Press
M
to perform various
operations on a message.
Note: Only MMS messages
100 KB or less can be sent
and received.
read sent
Read messages that
messages you sent:
send a
M
>
Messages
>
Quick
M
>
Messages Outbox
>
quick note Notes
send a Open a multimedia
multimedia template with
template preloaded media:
Sent messages are saved in
the Outbox
Save the message that you
are editing to the Draft folder
for later editing:
.
edit old
draft
M
>
Messages
>
Create
>
Create
Message > MMS Templates
M
>
Messages
>
Draft
other features—messages
42
feature
chat
feature
browser
messages received by your
Read messages
start chat
M
>
Tools
>
Chat M
>
browser:
New Chat
Press the ACCEPT key or
the IGNORE key.
M
>
Messages Browser Msgs
>
receive
chat
request
sending
and
receiving
vCard
You can send a vCard by
sending an MMS with vCard
as an attachment:
end chat
During a chat session:
M
>
Messages
Message > New Multimedia Msg or
MMS Templates Insert
[New Attachment]
>
Create Create
>
M
>
End Chat
>
M
>
>
>
Attachment
vCard
>
web browser (wap 2.0)
feature
Note: To change editing
modes in the wap editor,
press
Read subscription-
based information
services messages:
start
browser
M
M
M
>
>
>
Internet
Internet
Internet
>
>
>
Start Browser
Web Shortcut
Web Session
*.
info
services
go to
bookmarks
web
M
>
Messages
>
Info Services
session
other features—chat
43
feature
personalizing
feature
go to
stored
pages
M
M
M
>
>
>
Internet
Internet
Internet
>
>
>
Stored Pages
History
language
Set menu language:
M
>
Settings
>
Initial Setup
view/goto
previous
sites
>
Language
scroll
Set the highlight bar to stop
or wrap around in the menu
lists:
adjust
web
settings
General Setting
M
M
>
>
Settings
Settings
>
>
Initial Setup
Ring Style > style
>
Scroll
ring
end web
browser
Press
and choose 4. Exit.
M
in the Internet menu
volume
Detail
>
Ring Volume
keypad
volume
M
>
>
Settings
>
Ring Style > style
or
Detail Key Volume
P
>
OK
set the
time and
date
M
>
Settings
>
Initial Setup
>
Time and Date
other features—personalizing
44
feature
feature
clock view Display an analog or digital
change
Change the functions for the
clock in the home screen:
home keys soft keys and navigation key in
the home screen:
M
>
Personalize
>
Home Screen
>
Clock Set
M
>
Personalize
>
Home Screen
>
Home keys
menu
view
Display the main menu as
graphic icons or as a text-
based list:
shortcuts
Create a shortcut to a menu
item:
Highlight the menu item, then
M
>
Personalize Main Menu
>
press and hold
To use the shortcut:
Press , then press the
shortcut number.
M.
>
View
main
menu
Reorder items in your phone’s
main menu:
M
M
>
Personalize
>
Main Menu
>
Reorder
show/hide Show or hide menu feature
menu
icons in the home screen:
icons
M
>
Personalize
>
Home Screen
>
Home keys
>
Icons
other features—personalizing
45
feature
feature
master
reset
Reset all options except
unlock code, security code,
and lifetime timer:
master
clear
To reset all options to their
factory settings and clear all
user entries (such as
downloaded wallpapers, main
menu animation, and sounds):
M
>
Settings
>
Initial Setup
>
Master Reset
M
>
Settings
>
Initial Setup
Note: Before the master
reset, you need to input your
security code.
>
Master Clear
To clear all information, you
need to enter the Security Code
(000000).
Warning: This option erases
all information you have
entered (including contact
entries) and content you
have downloaded. Once you
erase the information, it
cannot be recovered. All
options are reset back to their
factory settings, except for
the unlock code, security
code, and lifetime timer.
other features—personalizing
46
feature
call times & costs
Network connection time is the elapsed
time from the moment you connect to your
service provider's network to the moment
in-call
timer
Display time during a
call:
M
>
Settings
>
In Call Setup
you end the call by pressing
O. This time
>
In-Call Timer
includes busy signals and ringing.
data times Display data times:
The amount of network connection time
that you track on your resettable timer
may not equal the amount of time for
which you are billed by your service
provider. For billing information, contact
your service provider.
M
>
Call History Data Times
>
data
volumes
Display data volumes:
M
>
Call History Data Volumes
>
feature
call times Display call timers:
M
>
Call History Call
>
Times
other features—call times & costs
47
handsfree operation
network
Note: The use of wireless devices and their
accessories may be prohibited or restricted in
certain areas. Always obey the laws and
regulations on the use of these products.
feature
network
settings
Display network
information and adjust
network settings:
M
>
Settings
>
Network
feature
speaker-
phone
Activate a connected
external speakerphone
during a call:
personal organizer
feature
Press SPKR ON and SPKR OFF to
turn the speakerphone on and
off.
Automatically answer
calls when connected
to a car kit or headset:
set alarm
turn off
alarm
M
>
Tools Alarm Clock
>
To turn off the alarm when it
displays, press DISABLE
.
auto
answer
To set the alarm to ring later,
press the SNOOZE key.
calculator
M
>
Tools Calculator
>
M
>
Settings
>
Headset
>
Auto
Answer
other features—handsfree operation
48
feature
feature
currency
converter
M
M
>
>
Tools
Exchange Rate
>
Calculator
stop
watch
M
>
Tools Stop Watch
>
Press START to start counting
the time, press STOP to stop
counting the time, and press
RESET to reset the stopwatch.
Enter exchange rate, press
the OK key, enter amount, and
select
M
>
Convert Currency.
calendar
Use to schedule reminders of
important events/errands:
Note: After Stop Watch is
activated, you can press
SNAPSHOT to keep track of
elapsed time for later
M
>
Tools Calendar
>
reference. After you stop the
Stop Watch, view elapsed time
snapshots by scrolling right or
left through snapshot 1, 2, 3,
etc.
other features—personal organizer
49
security
fun & games
feature
feature
SIM PIN
Lock or unlock the SIM card:
manage
sounds
Manage ring tones and music
that you have downloaded:
M
>
Settings
>
Security SIM PIN
>
M
M
Browser
>
>
Media
Internet
>
>
Sounds
Start
Caution: If you enter an
incorrect PIN code 3 times in
a row, your SIM card is
disabled and your phone
start
browser
start
games
M
>
Games & Apps
displays SIM Blocked
.
phone
lock
M
Lock
>
Settings
>
Security Phone
>
Select to lock the phone right
now or enable/disable the
Automatic Lock
.
other features—security
50
troubleshooting
Find it:
M
>
Settings Initial Setup
>
check here first
If your phone does not seem to work properly,
read this page first.
>
Backlight
no display
Question: Why can’t I see the display when I
use my phone? I know the battery is good.
when the backlight is
turned off, it can seem
like your phone isn’t
working
Answer: The backlight may be set to off.
Check the backlight setting.
Find it:
M
>
Settings
>
Initial Setup
>
Backlight
Question: My phone does not turn on when I
press the keys, but I know the battery is good.
Answer: If the backlight set to off, it might
appear as if the phone is not working. Check
the backlight setting.
troubleshooting
51
no backlight on the
display
Question: During phone operation, why don’t
I see a backlight on the display?
messages: “enter
special code,” “SIM
locked - contact service
provider,” “subsidy
password”
Answer: The backlight may be set to off.
Check the setting.
Question: What do these messages mean?
Find it:
M
>
Settings Initial Setup
>
>
Backlight
Answer: You might see this message if you
have an incorrect SIM card or if you have
incorrectly entered your code too many times,
depending on your carrier. You will have to
enter it correctly. Contact your service
provider, if necessary. You might need to
replace your SIM card.
phone doesn’t vibrate
Question: My phone doesn’t vibrate when I
have an incoming call or message. Why not?
Answer: Make sure the volume setting is 0.
Press
to 0.
S
right or left to adjust the volume
troubleshooting
52
service & repairs
If you have questions or need assistance,
we're here to help.
support, where you can select from a
number of customer care options. You can
also contact the Motorola Customer Support
Center at 1-800-331-6456 (United States),
1-888-390-6456 (TTY/TDD United States for
hearing impaired), or 1-800-461-4575
(Canada).
service & repairs
53
Specific Absorption Rate Data
SAR Data
level of the phone while operating can be well below the
maximum value. This is because the phone is designed to operate
at multiple power levels so as to use only the power required to
reach the network. In general, the closer you are to a wireless
base station, the lower the power output.
This model wireless phone meets the
government’s requirements for exposure to
radio waves.
Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed limits for exposure to
radio frequency (RF) energy set by the Federal Communications
Commission (FCC) of the U.S. Government and by the Canadian
regulatory authorities. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the
general population. The guidelines are based on standards that
were developed by independent scientific organizations through
periodic and thorough evaluation of scientific studies. The
standards include a substantial safety margin designed to assure
the safety of all persons, regardless of age or health.
Before a phone model is available for sale to the public in the U.S.
and Canada, it must be tested and certified to the FCC and Industry
Canada that it does not exceed the limit established by each
government for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the body)
reported to the FCC and available for review by Industry Canada.
The highest SAR value for this model phone (850/1800/1900)
when tested for use at the ear is 1.40 W/kg, and when worn on the
body, as described in this user guide, is 1.03 W/kg. (Body-worn
measurements differ among phone models, depending upon
2
available accessories and regulatory requirements).
The exposure standard for wireless mobile phones employs a unit
of measurement known as the Specific Absorption Rate, or SAR.
The SAR limit set by the FCC and by the Canadian regulatory
While there may be differences between the SAR levels of various
phones and at various positions, they all meet the governmental
requirements for safe exposure. Please note that improvements to
this product model could cause differences in the SAR value for
later products; in all cases, products are designed to be within the
guidelines.
1
authorities is 1.6 W/kg. Tests for SAR are conducted using
standard operating positions accepted by the FCC and by Industry
Canada with the phone transmitting at its highest certified power
level in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the actual SAR
SAR Data
54
Additional information on Specific Absorption Rates (SAR) can be
found on the Cellular Telecommunications & Internet Association
(CTIA) Web site:
or the Canadian Wireless Telecommunications Association (CWTA)
Web site:
1. In the United States and Canada, the SAR limit for
mobile phones used by the public is 1.6 watts/kg
(W/kg) averaged over one gram of tissue. The standard
incorporates a substantial margin of safety to give
additional protection for the public and to account for
any variations in measurements.
2. The SAR information includes the Motorola testing
protocol, assessment procedure, and measurement
uncertainty range for this product.
SAR Data
55
European Union Directives Conformance
Statement
EU Conformance
Hereby, Motorola declares that this
product is in compliance with:
Product
Approval
Number
0168
•
•
The essential requirements and other
relevant provisions of Directive 1999/5/EC
All other relevant EU Directives
The above gives an example of a typical Product
Approval Number.
You can view your product’s Declaration of
Conformity (DoC) to Directive 1999/5/EC (to R&TTE
your DoC, enter the product Approval Number from
your product’s label in the “Search” bar on the
Web site.
EU Conformance
56
Important Safety and
Legal Information
57
Safety and General Information
Safety Information
This section contains important information on the safe and
the relevant standards, always follow these instructions and
precautions.
efficient operation of your mobile device. Read this
information before using your mobile device.
*
External Antenna Care
If your mobile device has an external antenna, use only a
Motorola-supplied or approved replacement antenna. Use of
unauthorized antennas, modifications, or attachments could
damage the mobile device and/or may result in your device not
complying with local regulatory requirements in your country.
Exposure to Radio Frequency (RF)
Energy
Your mobile device contains a transmitter and receiver. When it is
ON, it receives and transmits RF energy. When you communicate
with your mobile device, the system handling your call controls the
power level at which your mobile device transmits.
Your Motorola mobile device is designed to comply with local
regulatory requirements in your country concerning exposure of
human beings to RF energy.
DO NOT hold the external antenna when the mobile device is IN
USE. Holding the external antenna affects call quality and may
cause the mobile device to operate at a higher power level than
needed.
Product Operation
When placing or receiving a phone call, hold your mobile device
Operational Precautions
just like you would a landline phone.
For optimal mobile device performance and to be sure that human
exposure to RF energy does not exceed the guidelines set forth in
If you wear the mobile device on your body, always place the
mobile device in a Motorola-supplied or approved clip, holder,
holster, case, or body harness. If you do not use a body-worn
accessory supplied or approved by Motorola—or if you hang your
mobile device from a lanyard around your neck—keep the mobile
*
The information provided in this document supersedes the general
safety information in user’s guides published prior to May 1, 2007.
Safety Information
58
device and its antenna at least 2.5 centimeters (1 inch) from your
body when transmitting.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or
defibrillator, consult your physician before using this mobile
device.
When using any data feature of the mobile device, with or without
an accessory cable, position the mobile device and its antenna at
least 2.5 centimeters (1 inch) from your body.
Persons with implantable medical devices should observe the
following precautions:
Using accessories not supplied or approved by Motorola may
cause your mobile device to exceed RF energy exposure
guidelines. For a list of Motorola-supplied or approved
•
ALWAYS keep the mobile device more than
20 centimeters (8 inches) from the implantable medical
device when the mobile device is turned ON.
accessories, visit our Web site at: www.motorola.com
.
•
•
DO NOT carry the mobile device in the breast pocket.
RF Energy Interference/Compatibility
Use the ear opposite the implantable medical device to
minimize the potential for interference.
Nearly every electronic device is subject to RF energy interference
from external sources if inadequately shielded, designed, or
otherwise configured for RF energy compatibility. In some
circumstances your mobile device may cause interference with
other devices.
•
Turn OFF the mobile device immediately if you have any
reason to suspect that interference is taking place.
Read and follow the directions from the manufacturer of your
implantable medical device. If you have any questions about using
your mobile device with your implantable medical device, consult
your health care provider.
Follow Instructions to Avoid Interference
Problems
Turn off your mobile device in any location where posted notices
instruct you to do so.
Driving Precautions
Check the laws and regulations on the use of mobile devices in the
area where you drive. Always obey them.
In an aircraft, turn off your mobile device whenever instructed to
do so by airline staff. If your mobile device offers an airplane mode
or similar feature, consult airline staff about using it in flight.
When using your mobile device while driving, please:
Safety Information
59
•
Give full attention to driving and to the road. Using a
mobile device may be distracting. Discontinue use if you
can’t concentrate on driving.
When you are in such an area, turn off your mobile device, and do
not remove, install, or charge batteries. In such areas, sparks can
occur and cause an explosion or fire.
•
•
Use handsfree operation, if available.
Symbol Key
Your battery, charger, or mobile device may contain symbols,
defined as follows:
Pull off the road and park before making or answering a
call if driving conditions so require.
•
Do not place a mobile device in the airbag deployment
area.
Symbol
Definition
Responsible driving practices can be found in the “Smart Practices
While Driving” section in this user’s guide and/or at the Motorola
032374o
Important safety information follows.
Web site: www.motorola.com/callsmart
.
Do not dispose of your battery or mobile
device in a fire.
Note: The use of wireless phones while driving may cause
distraction. Discontinue a call if you can’t concentrate on driving.
Additionally, the use of wireless devices and their accessories may
be prohibited or restricted in certain areas. Always obey the laws
and regulations on the use of these products.
Your battery or mobile device may require
recycling in accordance with local laws.
Contact your local regulatory authorities
for more information.
032375o
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Do not throw your battery or mobile device
in the trash.
Potentially Explosive Atmospheres
Your mobile device contains an internal
lithium ion battery.
Li Ion BATT
032378o
Areas with potentially explosive atmospheres are often but not
always posted and can include fueling areas such as below decks
on boats, fuel or chemical transfer or storage facilities, or areas
where the air contains chemicals or particles, such as grain dust,
or metal powders.
Do not let your battery, charger, or mobile
device get wet.
Safety Information
60
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts
when exposed to flashing lights, such as when playing video
games. These may occur even if a person has never had a previous
seizure or blackout.
Symbol
Definition
Listening at full volume to music or voice
through a headset may damage your
hearing.
If you have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult with your
physician before playing video games or enabling a flashing-lights
feature (if available) on your mobile device.
Batteries and Chargers
Caution: Improper treatment or use of batteries may present
a danger of fire, explosion, leakage, or other hazard. For
more information, see the “Battery Use & Battery Safety”
section in this user’s guide.
Discontinue use and consult a physician if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or disorientation. It is always
a good idea to hold the screen away from your eyes, leave the
lights on in the room, take a 15-minute break every hour, and stop
use if you are very tired.
Choking Hazards
Your mobile device or its accessories may include detachable
parts, which may present a choking hazard to small children. Keep
your mobile device and its accessories away from small children.
Caution About High Volume Usage
Glass Parts
Listening at full volume to music or voice through a
headset may damage your hearing.
Some parts of your mobile device may be made of glass. This glass
could break if the product is dropped on a hard surface or receives
a substantial impact. If glass breaks, do not touch or attempt to
remove. Stop using your mobile device until the glass is replaced
by a qualified service center.
Repetitive Motion
When you repetitively perform actions such as pressing keys or
entering finger-written characters, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of
Safety Information
61
your body. If you continue to have discomfort during or after such
use, stop use and see a physician.
Industry Canada Notice to Users
Industry Canada Notice
Operation is subject to the following two conditions: (1) This
device may not cause interference and (2) This device must accept
any interference, including interference that may cause undesired
operation of the device. See RSS-GEN 7.1.5.
FCC Notice to Users
FCC Notice
The following statement applies to all products that have
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
received FCC approval. Applicable products bear the FCC
logo, and/or an FCC ID in the format FCC-ID:xxxxxx on the
product label.
Motorola has not approved any changes or modifications to this
device by the user. Any changes or modifications could void the
user’s authority to operate the equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation. See 47 CFR Sec. 15.19(3).
Industry Canada Notice
62
•
•
Reorient or relocate the receiving antenna.
•
•
Connect the equipment to an outlet on a circuit different
from that to which the receiver is connected.
Increase the separation between the equipment and the
receiver.
Consult the dealer or an experienced radio/TV technician
for help.
Motorola Limited Warranty for the United States and
Canada
Warranty
consumers in the United States or Canada, which are accompanied
by this written warranty:
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants
its telephones, pagers, messaging devices, and consumer and
professional two-way radios (excluding commercial, government
or industrial radios) that operate via Family Radio Service or
General Mobile Radio Service, Motorola-branded or certified
accessories sold for use with these Products (“Accessories”) and
Motorola software contained on CD-ROMs or other tangible media
and sold for use with these Products (“Software”) to be free from
defects in materials and workmanship under normal consumer
usage for the period(s) outlined below. This limited warranty is a
consumer's exclusive remedy, and applies as follows to new
Motorola Products, Accessories and Software purchased by
Products and Accessories
Products Covered
Length of Coverage
Products and
One (1) year from the date of
purchase by the first consumer
purchaser of the product unless
otherwise provided for below.
Accessories as
defined above, unless
otherwise provided for
below.
Warranty
63
Batteries. Only batteries whose fully charged capacity falls below
80% of their rated capacity and batteries that leak are covered by
this limited warranty.
Products Covered
Length of Coverage
Decorative
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the product.
Accessories and
Cases. Decorative
covers, bezels,
PhoneWrap™ covers
and cases.
Abuse & Misuse. Defects or damage that result from:
(a) improper operation, storage, misuse or abuse, accident or
neglect, such as physical damage (cracks, scratches, etc.) to the
surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand,
dirt or the like, extreme heat, or food; (c) use of the Products or
Accessories for commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions; or (d) other acts which
are not the fault of Motorola, are excluded from coverage.
Monaural Headsets.
Ear buds and boom
headsets that transmit
mono sound through a
wired connection.
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the product.
Use of Non-Motorola Products and Accessories. Defects or
damage that result from the use of Non-Motorola branded or
certified Products, Accessories, Software or other peripheral
equipment are excluded from coverage.
Consumer and
Professional
Two-Way Radio
Accessories.
Ninety (90) days from the date of
purchase by the first consumer
purchaser of the product.
Unauthorized Service or Modification. Defects or damages
resulting from service, testing, adjustment, installation,
maintenance, alteration, or modification in any way by someone
other than Motorola, or its authorized service centers, are
excluded from coverage.
Products and
Accessories that are
Repaired or
The balance of the original
warranty or for ninety (90) days
from the date returned to the
consumer, whichever is longer.
Replaced.
Altered Products. Products or Accessories with (a) serial
numbers or date tags that have been removed, altered or
obliterated; (b) broken seals or that show evidence of tampering;
(c) mismatched board serial numbers; or (d) nonconforming or
non-Motorola housings, or parts, are excluded from coverage.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and
replacement of parts due to normal wear and tear are excluded
from coverage.
Warranty
64
Communication Services. Defects, damages, or the failure of
Products, Accessories or Software due to any communication
service or signal you may subscribe to or use with the Products
Accessories or Software is excluded from coverage.
Who Is Covered?
This warranty extends only to the first consumer purchaser, and is
not transferable.
Software
What Will Motorola Do?
Products Covered
Length of Coverage
Motorola, at its option, will at no charge repair, replace or refund
the purchase price of any Products, Accessories or Software that
does not conform to this warranty. We may use functionally
equivalent reconditioned/refurbished/pre-owned or new Products,
Accessories or parts. No data, software or applications added to
your Product, Accessory or Software, including but not limited to
personal contacts, games and ringer tones, will be reinstalled. To
avoid losing such data, software and applications please create a
back up prior to requesting service.
Software. Applies only to physical Ninety (90) days from
defects in the media that embodies the date of purchase.
the copy of the software (e.g.
CD-ROM, or floppy disk).
Exclusions
Software Embodied in Physical Media. No warranty is made
that the software will meet your requirements or will work in
combination with any hardware or software applications provided
by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software
products will be corrected.
How to Obtain Warranty Service or
Other Information
Software NOT Embodied in Physical Media. Software that is
not embodied in physical media (e.g. software that is downloaded
from the internet), is provided “as is” and without warranty.
USA
Phones
1-800-331-6456
Pagers
1-800-548-9954
Two-Way Radios and Messaging Devices
1-800-353-2729
Warranty
65
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR
Canada
TTY
All Products
1-800-461-4575
1-888-390-6456
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS,
ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE
DAMAGES MAY BE DISCLAIMED BY LAW.
For Accessories and Software, please call the telephone
number designated above for the product with which they are
used.
You will receive instructions on how to ship the Products,
Accessories or Software, at your expense, to a Motorola
Authorized Repair Center. To obtain service, you must include: (a) a
copy of your receipt, bill of sale or other comparable proof of
purchase; (b) a written description of the problem; (c) the name of
your service provider, if applicable; (d) the name and location of the
installation facility (if applicable) and, most importantly; (e) your
address and telephone number.
Some states and jurisdictions do not allow the limitation or
exclusion of incidental or consequential damages, or
limitation on the length of an implied warranty, so the
above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also
have other rights that vary from state to state or from one
jurisdiction to another.
What Other Limitations Are There?
Laws in the United States and other countries preserve for
Motorola certain exclusive rights for copyrighted Motorola
software such as the exclusive rights to reproduce and distribute
copies of the Motorola software. Motorola software may only be
copied into, used in, and redistributed with, the Products
associated with such Motorola software. No other use, including
without limitation disassembly of such Motorola software or
exercise of the exclusive rights reserved for Motorola, is
permitted.
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE
REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS
EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL
Warranty
66
Hearing Aid Compatibility with Mobile Phones
Hearing Aids
Some Motorola phones are measured for compatibility with
hearing aids. If the box for your particular model has “Rated for
Hearing Aids” printed on it, the following explanation applies.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are
likely to be more usable with a hearing device’s telecoil (“T
Switch” or “Telephone Switch”) than unrated phones. T4 is the
better/higher of the two ratings. (Note that not all hearing devices
have telecoils in them.)
When some mobile phones are used near some hearing devices
(hearing aids and cochlear implants), users may detect a buzzing,
humming, or whining noise. Some hearing devices are more
immune than others to this interference noise, and phones also
vary in the amount of interference they generate.
Hearing devices may also be measured for immunity to this type of
interference. Your hearing device manufacturer or hearing health
professional may help you find results for your hearing device. The
more immune your hearing aid is, the less likely you are to
experience interference noise from mobile phones.
The wireless telephone industry has developed ratings for some of
their mobile phones, to assist hearing device users in finding
phones that may be compatible with their hearing devices. Not all
phones have been rated. Phones that are rated have the rating on
their box or a label on the box.
The ratings are not guarantees. Results will vary depending on the
user’s hearing device and hearing loss. If your hearing device
happens to be vulnerable to interference, you may not be able to
use a rated phone successfully. Trying out the phone with your
hearing device is the best way to evaluate it for your personal
needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and
are likely to generate less interference to hearing devices than
phones that are not labeled. M4 is the better/higher of the two
ratings.
Hearing Aids
67
Information from the World Health Organization
WHO Information
Present scientific information does not indicate the need for any
special precautions for the use of mobile phones. If you are
concerned, you may want to limit your own or your children’s RF
exposure by limiting the length of calls or by using handsfree
devices to keep mobile phones away from your head and body.
Source: WHO Fact Sheet 193
Further information: http://www.who.int./peh-emf
Product Registration
Registration
Online Product Registration:
direct.motorola.com/hellomoto/ Motosupport/source/registration.asp
Product registration is an important step toward enjoying your new
Motorola product. Registering helps us facilitate warranty service,
and permits us to contact you should your product require an
update or other service. Registration is for U.S. residents only and
is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For
warranty service of your Motorola Personal Communications
Product you will need to provide a copy of your dated sales receipt
to confirm warranty status.
Thank you for choosing a Motorola product.
WHO Information
68
Export Law Assurances
Export Law
This product is controlled under the export regulations of the
United States of America and Canada. The Governments of the
United States of America and Canada may restrict the exportation
or re-exportation of this product to certain destinations. For further
information contact the U.S. Department of Commerce or the
Canadian Department of Foreign Affairs and International Trade.
Caring for the Environment by Recycling
Recycling Information
This symbol on a Motorola product means the product
should not be disposed of with household waste.
national recycling schemes, and further information on Motorola
recycling activities can be found at: www.motorola.com/recycling
Disposal of your Mobile Device
Packaging and User’s Guide
Product packaging and user’s guides should only be disposed of in
accordance with national collection and recycling requirements.
Please contact your regional authorities for more details.
Disposal of your Mobile Device and
Accessories
Please do not dispose of mobile devices or electrical accessories
(such as chargers, headsets, or batteries) with your household
waste. These items should be disposed of in accordance with the
national collection and recycling schemes operated by your local or
regional authority. Alternatively, you may return unwanted mobile
devices and electrical accessories to any Motorola Approved
Service Center in your region. Details of Motorola approved
Export Law
69
California Perchlorate Label
Perchlorate Label
Some mobile phones use an internal, permanent backup battery on
“Perchlorate Material – special handling may apply. See
the printed circuit board that may contain very small amounts of
perchlorate. In such cases, California law requires the following
label:
There is no special handling required by consumers.
Privacy and Data Security
Privacy and Data Security
Motorola understands that privacy and data security are important
turning it in for recycling. For step-by-step instructions on
how to delete all personal information from your device,
see the section entitled “master clear” or “delete data” in
this user’s guide.
to everyone. Because some features of your mobile device may
affect your privacy or data security, please follow these
recommendations to enhance protection of your information:
•
•
•
Monitor access—Keep your mobile device with you and
do not leave it where others may have unmonitored
access. Lock your device’s keypad where this feature is
available.
Note: For information on backing up your mobile device
navigate to the “downloads” section of the consumer Web
page for “Motorola Backup” or “Motorola Phone Tools.”
Keep software up to date—If Motorola or a
software/application vendor releases a patch or software
fix for your mobile device which updates the device’s
security, install it as soon as possible.
•
Understanding AGPS—In order to comply with
emergency caller location requirements of the FCC, certain
Motorola mobile devices incorporate Assisted Global
Positioning System (AGPS) technology. AGPS technology
also can be used in non-emergency applications to track
and monitor a user’s location—for example, to provide
Erase before recycling—Delete personal information
or data from your mobile device prior to disposing of it or
Perchlorate Label
70
driving directions. Users who prefer not to permit such
tracking and monitoring should avoid using such
applications.
If you have further questions regarding how use of your mobile
device may impact your privacy or data security, please contact
provider.
Smart Practices While Driving
Driving Safety
SM
Drive Safe, Call Smart
•
•
When available, use a handsfree
device. If possible, add an additional
layer of convenience to your mobile device
with one of the many Motorola Original
handsfree accessories available today.
Check the laws and regulations on the use of mobile
devices and their accessories in the areas where you drive.
Always obey them. The use of these devices may be
prohibited or restricted in certain areas. Go to
www.motorola.com/callsmart for more information.
Position your mobile device within easy reach. Be
able to access your mobile device without removing your
eyes from the road. If you receive an incoming call at an
inconvenient time, if possible, let your voice mail answer
it for you.
Your mobile device lets you communicate by voice and
data—almost anywhere, anytime, wherever wireless service is
available and safe conditions allow. When driving a car, driving is
your first responsibility. If you choose to use your mobile device
while driving, remember the following tips:
•
•
Let the person you are speaking with know you are
driving; if necessary, suspend the call in heavy
traffic or hazardous weather conditions. Rain, sleet,
snow, ice, and even heavy traffic can be hazardous.
•
Get to know your Motorola mobile device and its
features such as speed dial and redial. If available,
these features help you to place your call without taking
your attention off the road.
Do not take notes or look up phone numbers while
driving. Jotting down a “to do” list or going through your
address book takes attention away from your primary
responsibility—driving safely.
Driving Safety
71
•
•
Dial sensibly and assess the traffic; if possible,
place calls when your car is not moving or before
pulling into traffic. If you must make a call while
moving, dial only a few numbers, check the road and your
mirrors, then continue.
Do not engage in stressful or emotional
conversations that may be distracting. Make people
you are talking with aware you are driving and suspend
conversations that can divert your attention away from the
road.
•
•
Use your mobile device to call for help. Dial 911 or
other local emergency number in the case of fire, traffic
accident, or medical emergencies.*
Use your mobile device to help others in
emergencies. If you see an auto accident, crime in
progress, or other serious emergency where lives are in
danger, call 911 or other local emergency number, as you
would want others to do for you.*
•
Call roadside assistance or a special
non-emergency wireless assistance number when
necessary. If you see a broken-down vehicle posing no
serious hazard, a broken traffic signal, a minor traffic
accident where no one appears injured, or a vehicle you
know to be stolen, call roadside assistance or other
special non-emergency wireless number.*
*
Wherever wireless phone service is available.
Driving Safety
72
index
extending battery life 11,
29
battery life, extending 7, 11
international 34
car kit 25, 48
center key 1, 3, 25
center select key 25
chat 6, 43
codes 26
color style 29
conference call 37
contacts 31, 32, 37
currency converter 49
A
accessories 9, 25, 48
accessory connector port 1,
3
alarm clock 48
alarm, set 48
alarm, turn off 48
alert
C
cables 1, 11
calculator 6, 48
calendar 6, 49
call
answer 7, 13, 29
end 12
make 12
waiting 32
call forwarding 38
call history 31
call timers 47
caller ID 33, 48
calls
set 27
turn off 27
animation 14, 28
answer a call 7, 13, 29
attach a number 32, 37
D
data call 18
data times 47
data volumes, tracking 47
date
set 44
dial
B
backlight 7, 11, 29
battery 10
index
73
fixed 38
speed 37
frequently asked questions
51
voicemail message 19
initial setup 27
dial a phone number 12
dialing services 38
display 9, 17, 29
backlight 29
international calls 34
iTAP text entry
setup 23
G
games 50
iTAP text entry mode 23
DTMF tones 38
H
K
handsfree speaker 25
headset 25, 48
headset jack 1, 3
hearing aids 67
home screen 9, 17, 29, 45
E
keypad 14, 29, 44
earpiece volume 25
emergency number 12, 33
end a call 12
end key 1, 3, 12
enter unlock code message
26
L
language 44
lock
I
phone 50
incoming call message 33
indicator
export regulations 69
external display 3
M
battery 19
message 15, 19
ring style 19
roam 19
signal strength 18
make a call 12
master clear 46
master reset 46
menu 9, 44, 45
menu icons 45
F
fax call 18
fixed dial 38
index
74
message 23, 42
P
S
message indicator 3
message reminders 49
missed calls message 32
MMS 14
multimedia messages 14
music 40, 50
passwords. See codes
perchlorate label 70
phone number 13
picture ID 48
safety information 58
safety tips 71
security code 26
send key 1, 3, 12
set time and date 44
setup
power key 1, 3, 12
mute a call 25, 32
Q
initial 27
shortcuts 45
quick dial 38
N
SIM (Subscriber Identity
Module) card 10
SIM PIN 26
smart key 3, 45
soft keys 1, 3, 45
sounds 50
speakerphone 25, 48
speed dial 37
standby time, increasing 29
stop watch 49
navigation key 1, 3, 25
network
R
redial 32
reminders 49
settings 48
network settings 48
NITZ 28
numeric entry mode 24
return a call 32
ring style indicator 27
ring style, setting 27
ring tone 40, 50
ring volume 44
ringer volume 44
O
optional accessory 9
optional feature 9
store your number 13
symbol entry mode 25
index
75
T
V
tap text entry
setup 24
tap text entry mode 24
templates
MMS 14
text entry 22
setup 23
text message 23, 42
time
set 44
time zone, automatic 28
timers 47
voicemail 34
voicemail message indicator
35
volume 25, 44
W
wallpaper 28
warranty 63
web browser 43
web browser, start 50
WHO information 68
troubleshooting 51
turn on/off 12
Y
your phone number 13
U
unlock
phone 26
unlock code 26
index
76
6809512A76-A
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