Motorola 60C User Manual

User's Guide  
series  
DIGITAL WIRELESS TELEPHONE  
Welcome  
Welcome to the world of Motorola digital wireless  
communications! We are pleased that you have chosen the  
Motorola Series 60c wireless phone.  
Display  
Earpiece  
Menu Key  
Status Light  
See incoming call  
and service status.  
Headset Jack  
Insert headset  
accessory for  
hands-free use.  
Right Soft Key  
Perform functions  
identified by right  
display prompt.  
Left Soft Key  
Perform functions  
identified by left  
display prompt.  
Voice Key  
Record voice notes,  
phonebook and  
shortcut names.  
Volume Keys  
Adjust earpiece  
and ringer volume.  
Send Key  
End Key  
End phone calls,  
exit menu system.  
Send and answer  
calls, view recent  
dialed calls list.  
Smart Key  
Scroll Key  
Select menu items,  
send and end calls.  
Move through  
menus and lists.  
Accessory  
Connector Port  
Insert charger and  
phone accessories.  
Power Key  
Microphone  
1
Personal Communications Sector  
600 North U.S. Highway 45  
Libertyville, Illinois 60048  
1-800-331-6456 (United States)  
1-888-390-6456 (TTY/TDD United States)  
1-800-461-4575 (Canada)  
www.motorola.com (United States)  
www.motorola.ca (Canada)  
MOTOROLA, the Stylized M Logo and all other trademarks indicated as  
such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off.  
TrueSync, Sidekick, Starfish, and the Stylized Starfish Logo are registered  
trademarks of Starfish Software, Inc., a wholly owned independent  
subsidiary of Motorola, Inc. All other product or service names are the  
property of their respective owners.  
© 2001 Motorola, Inc. All rights reserved. Printed in the U.S.A.  
Software Copyright Notice  
The Motorola products described in this manual may include  
copyrighted Motorola and third party software stored in semiconductor  
memories or other media. Laws in the United States and other countries  
preserve for Motorola and third party software providers certain  
exclusive rights for copyrighted software, such as the exclusive rights to  
distribute or reproduce the copyrighted software. Accordingly, any  
copyrighted software contained in the Motorola products may not be  
modified, reverse-engineered, distributed, or reproduced in any manner  
to the extent allowed by law. Furthermore, the purchase of the  
Motorola products shall not be deemed to grant either directly or by  
implication, estoppel, or otherwise, any license under the copyrights,  
patents, or patent applications of Motorola or any third party software  
provider, except for the normal, non-exclusive, royalty-free license to use  
that arises by operation of law in the sale of a product.  
Manual number: 6809436A15-A  
Cover number:  
8988485L07-O  
2
Menu Map  
Main Menu  
• Recent Calls  
• Received Calls  
• Dialed Calls  
• Notepad  
• Call Times  
• Phonebook  
• Datebook  
• Quick Dial  
• Radio  
Note: This is the standard phone  
menu layout. You or your service  
provider may have changed the  
menu layout or changed some  
feature names. Not all features  
may be available for all users.  
For example, the Radio feature on  
the main menu (left) is displayed  
only when the optional FM Stereo  
Radio Headset accessory is  
plugged into the accessory  
connector port on your phone (see  
phone illustration, page 1).  
• Messages  
• Voicemail  
• Text Msgs  
• Browser Alerts  
• Quick Notes  
• Outbox  
Shortcuts  
• Drafts  
Change display zoom:  
• Shortcuts  
• Voice Notes  
• Browser  
Press  
M, then  
press and hold  
M
Display my phone number:  
Press M #  
• Settings  
(see next page)  
Dial voicemail number:  
Press and hold  
1
Go to dialed calls list:  
Press  
N
Exit menu system:  
Press  
O
3
Settings Menu  
• Ring Styles  
• Style  
• Other Settings  
• Personalize  
• Main Menu  
• Keys  
Style Detail  
• My Tones  
• Greeting  
• Banner  
• Phone Status  
• My Tel. Number  
• Battery Meter  
• Other Information  
• Connection  
• Incoming Call  
• In-Call Setup  
• In-Call Timer  
• Answer Options  
• Security  
• Quick Dial  
• Initial Setup  
• Time and Date  
• Auto PIN Dial  
• Auto Redial  
• Backlight  
• Status Light  
• Zoom  
• Scroll  
• Phone Lock  
• Animation  
• Language  
• Contrast  
• Lock Application  
• Restrict Calls  
• New Passwords  
• DTMF  
• Master Reset  
• Master Clear  
• Network  
• Car Settings  
• Headset  
4
Contents  
Menu Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Safety and General Information. . . . . . . . . . . . . . . . . . . 12  
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Sending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Receiving a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . 23  
About Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Changing the Zoom Setting . . . . . . . . . . . . . . . . . . . . . . . 27  
Status Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Volume Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Smart Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
External Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Sending and Receiving Calls. . . . . . . . . . . . . . . . . . . . . . 32  
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Using Automatic Redial . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Returning an Unanswered Call . . . . . . . . . . . . . . . . . . . . . 33  
Dialing an Emergency Number . . . . . . . . . . . . . . . . . . . . . 34  
Entering Numbers in the Notepad . . . . . . . . . . . . . . . . . . 35  
Terminating an Incoming Call . . . . . . . . . . . . . . . . . . . . . . 35  
5
Contents  
Dialing With Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Dialing With One-Touch Dial . . . . . . . . . . . . . . . . . . . . . . 36  
Dialing a Number In a Text Message . . . . . . . . . . . . . . . . 37  
Additional Dialing Features . . . . . . . . . . . . . . . . . . . . . . . 37  
Using Features While On a Call . . . . . . . . . . . . . . . . . . . 40  
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Additional On-Call Features . . . . . . . . . . . . . . . . . . . . . . . 41  
Using the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Navigating to a Feature . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Selecting a Feature Option . . . . . . . . . . . . . . . . . . . . . . . . 44  
Entering Feature Information . . . . . . . . . . . . . . . . . . . . . . 45  
Entering Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Choosing a Text Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Tap Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Symbol Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Predictive Text Entry with iTAP™ Software . . . . . . . . . . . . 52  
Menu Feature Descriptions. . . . . . . . . . . . . . . . . . . . . . . 57  
Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
Viewing the Received Calls or Dialed Calls List . . . . . . . . . 69  
Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72  
Viewing and Resetting Call Timers . . . . . . . . . . . . . . . . . . 73  
Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
Fields in a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 75  
Storing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 76  
Recording a Voice Name For a Phonebook Entry . . . . . . . . 78  
Dialing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . 80  
Editing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . 81  
Deleting a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 82  
6
Contents  
Synchronizing with TrueSync Software . . . . . . . . . . . . . . . 82  
Setting Up the Phonebook . . . . . . . . . . . . . . . . . . . . . . . . 83  
Datebook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84  
Week View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84  
Day View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85  
Event View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85  
Storing a New Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86  
Changing Event Information . . . . . . . . . . . . . . . . . . . . . . 87  
Copying an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88  
Deleting an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89  
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90  
Turning the Radio On and Off . . . . . . . . . . . . . . . . . . . . . 90  
Tuning a Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90  
Storing a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91  
Selecting a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91  
Sending and Receiving Calls With the Radio On . . . . . . . . 91  
Messages—Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . 93  
Storing Your Voicemail Number . . . . . . . . . . . . . . . . . . . . 93  
Receiving a New Voicemail Message . . . . . . . . . . . . . . . . 93  
Listening to a Voicemail Message . . . . . . . . . . . . . . . . . . . 94  
Turning Off the Voice Message Waiting Indicator . . . . . . . 94  
Messages—Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95  
Setting Up the Text Message Inbox . . . . . . . . . . . . . . . . . . 95  
Receiving a Text Message . . . . . . . . . . . . . . . . . . . . . . . . 96  
Reading, Locking, or Deleting a Text Message . . . . . . . . . . 97  
Sending a Text Message . . . . . . . . . . . . . . . . . . . . . . . . . . 99  
Sending a Quick Note Text Message . . . . . . . . . . . . . . . . 101  
Viewing the Status of Sent Text Messages . . . . . . . . . . . 103  
7
Contents  
Shortcuts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104  
Standard Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104  
User-Settable Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . 104  
Creating a Shortcut . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105  
Using Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107  
Voice Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108  
Recording a Voice Note . . . . . . . . . . . . . . . . . . . . . . . . . 108  
Viewing the Voice Notes List . . . . . . . . . . . . . . . . . . . . . 109  
Playing a Voice Note . . . . . . . . . . . . . . . . . . . . . . . . . . . 109  
Locking and Unlocking a Voice Note . . . . . . . . . . . . . . . 112  
Deleting a Voice Note . . . . . . . . . . . . . . . . . . . . . . . . . . 113  
Micro-Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114  
Starting a Micro-Browser Session . . . . . . . . . . . . . . . . . . 114  
Interacting With Web Pages . . . . . . . . . . . . . . . . . . . . . . 115  
Adjusting Your Settings. . . . . . . . . . . . . . . . . . . . . . . . . 116  
Ring Styles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116  
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123  
Reordering Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . 124  
Customizing a Soft Key Function . . . . . . . . . . . . . . . . . . 124  
Hands-Free Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125  
Data and Fax Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128  
Connecting Your Phone to an External Device . . . . . . . . 128  
Sending a Data or Fax Call . . . . . . . . . . . . . . . . . . . . . . . 130  
Receiving a Data or Fax Call . . . . . . . . . . . . . . . . . . . . . 131  
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134  
Assigning a New Code or Password . . . . . . . . . . . . . . . . 134  
If You Forget a Code or Password . . . . . . . . . . . . . . . . . . 135  
Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . 136  
Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137  
8
Contents  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139  
Programming Instructions . . . . . . . . . . . . . . . . . . . . . . 148  
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . 149  
Additional Health and Safety Information . . . . . . . . . 152  
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161  
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . 169  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170  
Wireless Phone Safety Tips . . . . . . . . . . . . . . . . . . . . . . 183  
9
AboutThis Guide  
UsingYour Phone’s Features  
This user guide introduces you to the many features in your  
Motorola wireless phone. A reference guide for your phone is  
also available that explains the phone’s features in more detail.  
To obtain a copy of the reference guide or another copy of this  
user guide, see the Motorola Web site at:  
http://motorola.com/consumer/manuals (United States)  
http://www.motorola.ca/manuals (Canada)  
or contact the Motorola Customer Call Center at  
1-800-331-6456 in the United States or 1-800-461-4575 in  
Canada.  
NavigatingTo a Menu Feature  
You can access many of your phone’s features through the menu  
system.This guide shows you how to navigate to a specific menu  
feature as follows:  
Find the Feature  
M > Messages  
> Text Msgs  
The > symbol means that you should scroll to and select the  
feature. This example shows that you must press M, scroll to  
and select Messages, then scroll to and select Text Msgsto see  
the most recent text messages you have received.  
10  
About This Guide  
Optional Features  
Features marked with this label are optional network  
and/or subscription-dependent features. These  
features may not be offered by all service providers in  
all geographical areas. Contact your service provider  
for information about availability.  
Optional Accessories  
Features marked with this label require the use of an  
optional Motorola Original™ accessory.  
11  
Safety and General  
Information  
IMPORTANT INFORMATION ON SAFE AND EFFICIENT  
OPERATION. READ THIS INFORMATION BEFORE USING YOUR  
PHONE.  
RF Operational Characteristics  
Your phone contains a transmitter and a receiver. When it is ON,  
it receives and transmits radio frequency (RF) energy. The phone  
operates in the frequency range of 824 MHz to 849 MHz in  
analog and digital mode and 1851.25 MHz to 1908.75 MHz in  
digital mode.  
When you communicate with your phone, the system handling  
your call controls the power levels at which your phone  
transmits.The output power level typically may vary over a range  
from 0.05 watts to 0.56 watts in analog mode and 0.0 watts to  
0.32 watts in digital mode.  
ExposureTo Radio Frequency Energy  
Your Motorola phone is designed to comply with the following  
national and international standards and guidelines regarding  
exposure of human beings to radio frequency electromagnetic  
energy (EME):  
• United States Federal Communications Commission, Code  
of Regulations; 47 CFR part 2 sub-part J  
• American National Standards Institute (ANSI) / Institute of  
Electrical and Electronic Engineers (IEEE) C95. 1-1992  
12  
Safety and General Information  
• Institute of Electrical and Electronic Engineers (IEEE)  
C95.1-1999 Edition  
• National Council on Radiation Protection and  
Measurements (NCRP) of the United States, Report 86,  
1986  
• International Commission on Non-Ionizing Radiation  
Protection (ICNIRP) 1998  
• Ministry of Health (Canada) Safety Code 6. Limits of Human  
Exposure to Radiofrequency Electromagnetic Fields in the  
Frequency Range from 3 kHz to 300 GHz, 1999  
• Australian Communications Authority  
Radiocommunications (Electromagnetic Radiation-Human  
Exposure) Standard 1999  
To assure optimal phone performance and make sure human  
exposure to radio frequency electromagnetic energy is within the  
guidelines set forth in the above standards, always adhere to the  
following procedures:  
Portable Phone Operation and EME  
Exposure  
Antenna Care  
Use only the supplied or an approved replacement  
antenna. Unauthorized antennas, modifications, or  
attachments could damage the phone and may violate FCC  
regulations.  
13  
Safety and General Information  
Do NOT hold the antenna when the phone is in use.  
Holding the antenna affects call quality and may cause the  
phone to operate at a higher power level than needed.  
Phone Operation  
When placing or receiving a phone call, hold your phone as you  
would a wireline telephone. Speak directly into the  
microphone.  
Body-Worn Operation  
To maintain compliance with FCC/Health Canada RF exposure  
guidelines, if you wear a phone on your body when transmitting,  
always place the phone in a Motorola-supplied or approved  
clip, holder, holster, case, or body harness for this  
product. Use of non-Motorola-approved accessories may  
exceed FCC/Health Canada RF exposure guidelines. If you do  
not use a body-worn accessory, and are not holding the  
phone in the normal use position at the ear, ensure the  
phone and its antenna are at least one inch  
(2.5 centimeters) from your body when transmitting.  
Data Operation  
When using any data feature of the phone, with or without an  
accessory cable, position the phone and its antenna at  
least one inch (2.5 centimeters) from your body.  
Approved Accessories  
For a list of approved Motorola accessories, visit our website at  
www.motorola.com  
.
14  
Safety and General Information  
Electromagnetic Interference/  
Compatibility  
Note: Nearly every electronic device is susceptible to  
electromagnetic interference (EMI) if inadequately shielded,  
designed, or otherwise configured for electromagnetic  
compatibility.  
Facilities  
To avoid electromagnetic interference and/or compatibility  
conflicts, turn off your phone in any facility where posted notices  
instruct you to do so. Hospitals or health care facilities may be  
using equipment that is sensitive to external RF energy.  
Aircraft  
When instructed to do so, turn off your phone when on board an  
aircraft. Any use of a phone must be in accordance with  
applicable regulations per airline crew instructions.  
Medical Devices  
Pacemakers  
The Advanced Medical Technology Association recommends that  
a minimum separation of 6 inches (15 centimeters) be  
maintained between a handheld wireless phone and a  
pacemaker. These recommendations are consistent with the  
independent research by, and recommendations of, the United  
States Food and Drug Administration.  
15  
Safety and General Information  
Persons with pacemakers should:  
• ALWAYS keep the phone more than six inches  
(15 centimeters) from your pacemaker when the phone is  
turned ON.  
• NOT carry the phone in the breast pocket.  
• use the ear opposite the pacemaker to minimize the  
potential for interference.  
• turn OFF the phone immediately if you have any reason to  
suspect that interference is taking place.  
Hearing Aids  
Some digital wireless phones may interfere with some hearing  
aids. In the event of such interference, you may want to consult  
your hearing aid manufacturer to discuss alternatives.  
Other Medical Devices  
If you use any other personal medical device, consult the  
manufacturer of your device to determine if it is adequately  
shielded from RF energy. Your physician may be able to assist  
you in obtaining this information.  
Safety and General  
UseWhile Driving  
Check the laws and regulations on the use of phones in the area  
where you drive. Always obey them.  
When using your phone while driving, please:  
16  
Safety and General Information  
• give full attention to driving and to the road.  
• use hands-free operation, if available.  
• pull off the road and park before making or answering a  
call if driving conditions so require.  
Operational Warnings  
ForVehiclesWith an Air Bag  
Do not place a portable phone in the area over an air bag or in  
the air bag deployment area. Air bags inflate with great force. If  
a portable phone is placed in the air bag deployment area and  
the air bag inflates, the phone may be propelled with great force  
and cause serious injury to occupants of the vehicle.  
Potentially Explosive Atmospheres  
Turn off your phone prior to entering any area with a potentially  
explosive atmosphere, unless the phone is a model specifically  
identified as being “Intrinsically Safe.” Do not remove, install, or  
charge batteries in such areas. Sparks in a potentially explosive  
atmosphere can cause an explosion or fire resulting in bodily  
injury or even death.  
Note:The areas with potentially explosive atmospheres referred  
to above include fueling areas such as below decks on boats,  
fuel or chemical transfer or storage facilities, areas where the air  
contains chemicals or particles, such as grain, dust, or metal  
powders, and any other area where you would normally be  
advised to turn off your vehicle engine. Areas with potentially  
explosive atmospheres are often but not always posted.  
17  
Safety and General Information  
Blasting Caps and Areas  
To avoid possible interference with blasting operations, turn OFF  
your phone when you are near electrical blasting caps, in a  
blasting area, or in areas posted:Turn off two-way radio.” Obey  
all signs and instructions.  
Operational Cautions  
Antennas  
Do not use any portable phone that has a damaged  
antenna. If a damaged antenna comes into contact with your  
skin, a minor burn can result.  
Batteries  
All batteries can cause property damage and/or bodily injury  
such as burns if a conductive material such as jewelry, keys, or  
beaded chains touches exposed terminals. The conductive  
material may complete an electrical circuit (short circuit) and  
become quite hot. Exercise care in handling any charged battery,  
particularly when placing it inside a pocket, purse, or other  
container with metal objects.  
ITC01-076  
18  
Getting Started  
What’s in the Box?  
Your digital wireless phone typically comes equipped with a  
battery and a charger. Other accessory options can customize  
your phone for maximum performance and portability.  
To purchase Motorola Original™ accessories, please contact the  
Motorola Customer Call Center at 1-800-331-6456 in the  
United States or 1-800-461-4575 in Canada.  
Installing the Battery  
Before you can use your phone, you need to install and charge  
the battery.  
Your phone is designed to be used only with Motorola  
Original batteries and accessories.We recommend that  
you store batteries in their protective cases when not  
in use.  
DoThis  
1
Remove the battery from its protective clear plastic case.  
2
If the phone’s battery door  
is already in place, push  
down the battery door  
release latch and lift the  
battery door off of the  
Release  
latch  
phone.  
19  
Getting Started  
DoThis  
3
Insert the battery, printed  
arrows first, into the  
battery compartment and  
push down.  
4
Insert the ridge at the  
bottom of the battery door  
into the base of the  
phone, then push the door  
down and snap it into  
place.  
Charging the Battery  
Before you can use your phone, you need to install and charge  
the battery.  
DoThis  
1
Plug the travel  
charger into your  
phone with the  
release tab facing  
up.  
Release  
tab  
2
Plug the other end of the travel charger into the  
appropriate electrical outlet.  
20  
Getting Started  
DoThis  
3
When your phone indicates that the battery is fully  
charged (Charge Complete), press the release tab and  
remove the travel charger.  
Note:When you charge the battery, the battery level indicator in  
the upper right corner of the display shows how much of the  
charging process is complete. See the “Battery Level Indicator”  
item on page 26.  
TurningYour Phone On  
DoThis  
To  
1
Open your phone  
expose the keypad  
2
Press and hold P  
turn on your phone  
(the power key)  
Power  
key  
3
If necessary, enter  
your four-digit unlock  
code and press  
OK (+)  
unlock your phone  
The unlock code is originally set  
to 1234. Your service provider  
may change this number before  
you receive your phone.  
21  
Getting Started  
Sending a Call  
To call a number, your phone must be turned on, be unlocked,  
and have a network connection with adequate signal strength.  
DoThis  
To  
1
Extend the antenna  
optimize signal reception  
Tip:Your phone uses a two-stage  
antenna that must be fully  
extended for proper operation.  
You may have to pull on the  
antenna a second time to extend  
the antenna to its maximum  
length.  
2
3
Press the keypad keys dial the phone number (up to 32  
digits)  
Tip: If you make a mistake, press  
DELETE (-) to delete the last  
digit, or press and hold  
DELETE (-) to clear all digits.  
send the call  
Press N (send key)  
Note: You can make an emergency call even when the phone is  
locked. See “Dialing an Emergency Number” on page 34.  
Ending a Call  
Press  
To  
end the call  
O (end key)  
22  
Getting Started  
Receiving a Call  
To receive a call, your phone must be turned on and have a  
network connection with adequate signal strength. If your phone  
is locked, you must unlock the phone to answer the call.  
When you receive a call, your phone rings and/or vibrates and  
displays an incoming call message.  
Press  
To  
answer the call  
N or ANSWER (+)  
DisplayingYour Phone Number  
From the idle display:  
Press  
M #  
To  
see your phone number  
23  
AboutYour Phone  
See page 1 for a diagram of your phone that describes basic  
phone components.  
Display  
The top section of the display shows phone status indicators.The  
following illustration shows some of the common indicators that  
you may see at the top of the display when using your phone.  
Messages, phone numbers, and menu options appear in the  
middle of the display. Text labels at the bottom corners of the  
display show the current left soft key and right soft key functions  
(see soft key illustrations on page 1).A M (menu) indicator in the  
bottom center of the display indicates that you can press the  
menu key (see illustration on page 1) to open the main menu or  
a feature sub-menu to see more options. For more information  
about the soft key labels and menu indicator, see “Using the  
Menu” on page 43.  
Some of the phone functions described in this guide must be  
performed from the idle display. The term idle display refers to  
the standard display that you see when your phone is on and  
ready to use, when you are not on a call or using the menu  
system.  
24  
About Your Phone  
In Use  
Indicator  
Roam  
Indicator  
Message Waiting  
Indicator  
Digital/Analog  
Signal Indicator  
Voice Message  
Waiting Indicator  
Signal  
Strength  
Indicator  
Battery  
Level  
12:00am  
Indicator  
Alert Setting  
Indicator  
Digital/Analog  
Signal Indicator  
Menu Indicator  
Clock  
Signal Strength Indicator Shows the strength of your  
phone’s connection with the network.  
Strong  
No signal  
5
4
3
2
1
j
You cannot send or receive calls when the “no signal” indicator  
is displayed.  
Digital (F) or Analog (I) Signal  
Indicators Your service provider may use one or  
both of these indicators to indicate whether you are  
receiving a digital or analog signal.  
In Use Indicator Appears when a call is in progress.  
25  
About Your Phone  
Roam Indicator Appears when your phone uses  
another network system outside your home network.  
When you leave your home network area, your  
phone roams or seeks another network.  
Message Waiting Indicator Appears when  
your phone receives a text message.  
Voice Message Waiting Indicator Appears  
when you receive a voicemail message.  
Battery Level Indicator Shows the amount of charge left  
in your battery. The more segments visible, the greater the  
charge.  
High  
Empty  
E
D
C
B
Recharge your battery as soon as possible when you see the  
Low Battery warning message and hear the low battery alert.  
Note: When you charge the battery, the battery level indicator  
instead shows how much of the charging process is complete.  
See “Charging the Battery” on page 20.  
Clock Shows the current time.  
Menu Indicator Indicates that you can press M to open  
a menu. See “Using the Menu” on page 43.  
26  
About Your Phone  
Alert Setting Indicator Shows the current selected alert  
style. The default alert setting is a ringer.  
Loud ring  
Vibrate  
Silent  
Soft ring  
w
y
t
x
u
Ring and vibrate  
Changing the Zoom Setting  
You can set your phone’s display to show either three lines or  
two lines of text plus soft key labels. Three lines of text display  
more information, while two lines increase text size.  
To change the display view, press M once, then press and  
hold M again within two seconds of the first press.  
You can also adjust the zoom setting from the menu. See the  
“Zoom” option on page 65.  
Status Light  
The status light tells you when  
Status  
you have an incoming call or  
light  
message, or when your phone is  
roaming (using a non-home  
system). The light changes color  
to indicate different states:  
Indication  
State  
alternating red/green  
incoming call  
flashing green  
in service, home system  
27  
About Your Phone  
Indication  
State  
flashing yellow  
roaming, non-home system  
flashing red  
no service  
alternating yellow/green text or voicemail message received  
By default, the status light indicator is turned off to extend  
battery life. See the “Status Light” option on page 65 to turn on  
the status light.  
Note: Turning on the status light will substantially reduce your  
phone’s standby time (the length of time that your phone’s  
battery retains power when the phone is turned on but is not in  
use).  
Volume Keys  
Use the upper and lower  
volume keys to adjust your  
phone’s earpiece and  
ringer volume.  
keys  
Volume  
When  
Press  
To  
During a call  
volume keys increase or decrease  
earpiece speaker volume  
From the idle  
display (with  
flip opened)  
volume keys increase or decrease ringer  
volume  
28  
About Your Phone  
You can also use the volume keys to scroll up or down through  
menus and lists.  
To change keypad volume, see “Customize an Alert Style” on  
page 117.  
Smart Key  
The smart key gives you  
another way to perform  
many basic phone  
External  
display  
functions. It’s called the  
smart key because it  
Smart  
key  
anticipates the next action  
you are likely to perform.  
For example, if you highlight an item and press the smart key, the  
smart key selects the highlighted item.You can use the smart key  
to send and end calls, select menu items, toggle features on and  
off, and open your phonebook. The smart key usually performs  
the same function as the right soft key (+).  
Note:The smart key provides an optional way to do some things  
faster. It is never the only way to perform a task.  
You can also use the smart key to perform specific functions in  
the external display when the flip is closed. See the following  
section for details.  
External Display  
When your phone is on and the flip is closed, the external display  
shows the time and date. It also displays messages to notify you  
of events (like incoming calls) that need your attention.  
29  
About Your Phone  
Set Phone Alert  
To change your phone’s alert in the external display:  
Press  
To  
1
2
3
volume keys  
scroll to Alert  
smart key  
select an alert type  
volume keys  
return to the idle display  
Return an Unanswered Call  
When you cannot answer a call, your phone keeps a record of  
your unanswered calls and displays the message  
X Missed Calls, where X is the total number of missed calls.  
When you see the X Missed Calls message in the external  
display:  
Press  
To  
1
smart key  
see the received calls list  
2
volume keys  
scroll through the list and select a call  
that you want to return  
3
smart key  
send the call  
Note: Because the microphone and earpiece are unavailable  
when the phone is closed, you must use a headset or other  
hands-free device with this feature.  
Battery Use  
Caution: To prevent injuries or burns, do not allow metal  
objects to contact or short-circuit the battery terminals.  
30  
About Your Phone  
To maximize your battery’s performance:  
• Always use Motorola Original™ batteries and battery  
chargers. The phone warranty does not cover damage  
caused from using non-Motorola batteries and/or battery  
chargers.  
• New batteries or batteries that have been stored for long  
periods of time may require a longer charge time.  
• Maintain the battery at or near room temperature when  
charging.  
• Do not expose batteries to temperatures below -10°C  
(14°F) or above 45°C (113°F).Always take your phone with  
you when you leave your vehicle.  
• When you do not intend to use a battery for a while, store it  
uncharged in a cool, dark, dry place, such as a refrigerator.  
• Over extended periods of time, batteries gradually wear  
down and require longer charging times. This is normal. If  
you charge your battery regularly and notice a decrease in  
talk time or an increase in charging time, then it is probably  
time to purchase a new battery.  
• The more you talk on the phone or use phone features (like  
sending text messages), the less standby time your battery  
has. You can also extend battery life by turning off the  
status light. (See the “Status Light” option on page 65.)  
The rechargeable batteries that power this product  
must be disposed of properly and may need to be  
recycled. Refer to your battery’s label for battery type.  
Contact your local recycling center for proper disposal methods.  
Never dispose of batteries in a fire because they may explode.  
31  
Sending and Receiving Calls  
For basic instructions on how to send a call, end a call, and  
receive a call, see pages 22–23 of the “Getting Started” section.  
This chapter describes features that help you send and receive  
calls with your phone. For information about other call-related  
phone functions, see “Recent Calls” on page 69 and “Data and  
Fax Calls” on page 128.  
Redialing a Number  
If you hear an ordinary busy signal, the phone number you dialed  
is busy.  
Press  
To  
hang up  
1
O
N
redial the busy number  
2
Using Automatic Redial  
If the network is busy, you hear a fast busy signal, and your  
phone displays the message Call Failed.  
When automatic redial is turned on, your phone automatically  
repeats the call attempt over the next four minutes. When the  
call goes through, your phone rings or vibrates one time, displays  
the message Redial Successful, and then connects the call.  
You must turn on automatic redial to use this feature. See the  
“Auto Redial” option on page 65 to turn on automatic redial.  
32  
Sending and Receiving Calls  
When automatic redial is turned off, you can manually activate  
the feature to redial a phone number. When you hear a busy  
signal and see the Call Failed message:  
Press  
To  
activate automatic redial  
N or RETRY (+)  
Caller ID  
The calling line identification (caller ID) feature lets  
you see who is calling before you answer.  
• If the caller’s name is stored in your phonebook, the phone  
automatically displays the name. Otherwise, the phone  
displays the caller’s phone number.  
• If caller ID information is not available, your phone displays  
the message Incoming Call.  
Returning an Unanswered Call  
Your phone keeps a record of your unanswered calls. When you  
cannot answer a call, your phone displays:  
• the T (missed call) indicator  
• the message X Missed Calls Y Unknown, where X is the  
total number of missed calls and Y is the number of missed  
calls for which caller ID information is not available  
33  
Sending and Receiving Calls  
Press  
To  
1
2
3
VIEW (+)  
see the received calls list, with the  
most recent call at the top  
scroll through the list and select a call  
that you want to return  
S
send the call  
N
Dialing an Emergency Number  
Your service provider programs one or more emergency phone  
numbers (such as 911) that you can call under any  
circumstances.You can dial and call the emergency number even  
when your phone or keypad is locked, or when you are prompted  
to enter a code or password.  
Note: Emergency numbers vary by country. Your phone’s  
emergency number(s) may not work in all locations.  
To call the emergency number at any time:  
Press  
To  
1
keypad keys  
dial the emergency number (such as  
911)  
call the emergency number  
2
N
34  
Sending and Receiving Calls  
Entering Numbers in the Notepad  
Your phone stores the most recent string of digits entered on the  
keypad in a temporary memory location called the notepad.  
These digits can be the last phone number that you called, or a  
phone number that you simply entered but did not call. These  
digits remain in the notepad even when you turn off the phone.  
You can use the notepad to store a phone number that you  
intend to call later (such as a phone number told to you by the  
other party during a call). To retrieve these digits, see “Using the  
Notepad” on page 72.  
Terminating an Incoming Call  
While the phone is ringing or vibrating:  
Press  
To  
cancel the incoming call  
O or IGNORE (-)  
Depending on your phone settings and the type of  
subscription you have with your service provider, the  
call may be forwarded to another number, or the  
calling party may hear a busy signal.  
Dialing With Speed Dial  
The speed dial feature lets you dial any phonebook entry with a  
minimal number of keypresses.  
Whenever you store an entry in your phonebook, the entry is  
assigned a unique speed dial number. The speed dial number  
35  
Sending and Receiving Calls  
identifies the location where the entry is stored in the  
phonebook memory. If you know the speed dial number for the  
phonebook entry you want to call, you can use the speed dial  
feature.  
Press  
To  
1
keypad keys  
enter the one-, two-, or three-digit  
speed dial number for the entry you  
want to dial  
2
#
submit the number  
Note:On some networks,  
you can skip this step for  
phonebook entries stored  
in speed dial locations 1  
through 99.  
call the entry  
3
N
To make an entry in the phonebook or view an existing entry’s  
speed dial number, see “Storing a Phonebook Entry” on  
page 76.  
Dialing With One-Touch Dial  
You can call phonebook entries 2 through 9 with the push of a  
single key. Just press and hold the one-digit speed dial number  
for one second.  
You cannot use one-touch dial to call phonebook entry number  
1, since the 1 key is reserved for dialing your voicemail  
number. See “Listening to a Voicemail Message” on page 94.  
36  
Sending and Receiving Calls  
To store entries in locations 2 through 9 in the phonebook, see  
“Storing a Phonebook Entry” on page 76.  
Dialing a Number In aText Message  
If you receive a text message with an embedded  
phone number, you can dial the number directly.  
Note:You must set up the text message inbox before  
you can receive text messages. See “Setting Up the  
Text Message Inbox” on page 95.  
Find the Feature  
M > Messages > Text Msgs  
Press  
To  
scroll to the message with the  
number  
1
S
2
3
4
M
open the Text Msg Menu  
scroll to Call Back  
S
SELECT (+)  
dial the number in the message  
If the message contains more than one phone number, press S  
to scroll to a number and then press SELECT (+) to dial.  
Additional Dialing Features  
In addition to pressing numbers on your keypad, you can insert  
numbers or characters and send calls in a variety of ways.  
37  
Sending and Receiving Calls  
While dialing (with digits visible in the display):  
DoThis  
To  
Press M  
> Attach Number  
attach a number from the phonebook  
or recent call lists to the end of the  
digits you entered  
Press M  
> Send Message  
create a text message addressed to  
the number entered  
Press M and then insert a special character when  
scroll to and select making a call that requires you to dial  
one of the following: and send additional digits (for  
example, to make a calling card call,  
or to retrieve messages from an  
answering machine):  
Insert Pause  
Pause tells your phone to wait  
until the call connects before it  
automatically sends the next  
digit(s) in a series.  
(to insert a p)  
Insert Wait  
Wait tells your phone to wait  
until the call connects, and then  
to prompt you for confirmation  
before it sends the next digit(s).  
(to insert a w)  
Insert 'n'  
'n' tells your phone to prompt you  
for a number before dialing the  
call. The number you enter is  
inserted into the dialing sequence  
in place of the n character  
(to insert an n)  
38  
Sending and Receiving Calls  
You can also call numbers using these features:  
DoThis  
To Call  
Press and release the voice key a phone number using the  
on the right side of your phone voice dial feature  
and say the entry’s name (in  
two seconds).  
See “Recording a Voice  
Name For a Phonebook  
Entry” on page 78.  
Voice  
key  
Press M > Recent Calls  
> Received Calls or  
Dialed Calls > entry to call  
a missed call or a number  
from a call you recently  
dialed or received  
39  
Using Features While On a  
Call  
Using Call Waiting  
If you subscribe to call waiting, an alert tone sounds  
while you are on a call to indicate that you have  
received a second call.  
To put the first call on hold and answer the second call:  
Press  
To  
answer the new call  
1
N
N
switch back to the first call  
2
Making aThree-Way Call  
During a call, you can call and connect a third party  
so that the three of you can talk together.You cannot  
do this if you already have a call on hold.  
While you are on a call:  
Press  
To  
1
keypad keys  
enter the third person’s number  
Note: On some networks, you must  
press N before entering the third  
person’s number.  
call the number and connect the new  
person  
2
N
40  
Using Features While On a Call  
Press  
To  
connect the two calls  
3
N
O
end the entire call  
4
Additional On-Call Features  
While you are on a call, you can perform the following tasks:  
DoThis  
To  
Press MUTE (+)  
(if available)  
mute the call  
or  
Press M > Mute  
Press SPEAKER (+)  
(if available)  
activate an attached  
speakerphone  
(hands-free mode)  
or  
Press M  
> Spkrphone On  
Press M  
view your phone number  
> My Tel. Number  
41  
Using Features While On a Call  
DoThis  
To  
Press M > Send Tones send a number to the network  
as DTMF tones, for credit card  
calling or password entry  
Note: This option appears only  
when you enter digits or select  
stored digits during a call.  
To activate DTMF tones, see the  
“DTMF” option on page 66.  
Press M  
> Received Calls or  
Dialed Calls  
view the telephone numbers  
from calls you have recently  
received or dialed  
Press M > Messages  
view or send messages from the  
message center  
Press M > Datebook  
view your schedule of events  
stored in the datebook  
Press M  
view a list of feature  
> Other Information  
specifications for your phone  
42  
Using the Menu  
Navigating to a Feature  
You can access many of your phone’s features by using these  
keys to move through the menu system:  
Menu Key  
Enter the menu  
system, or open  
a sub-menu, when  
M
appears in the  
bottom center of  
the display.  
Right Soft Key  
Perform the  
Main Menu  
Recent Calls  
Phonebook  
function shown  
in the lower  
Left Soft Key  
Perform the  
EXIT  
SELECT  
right corner of  
the display  
(usually SELECT  
the highlighted  
menu item).  
function shown  
in the lower left  
corner of the  
display (usually  
EXITor BACK).  
Scroll Key  
Volume Keys  
Move up or  
down through  
menus and lists.  
Move up or  
down through  
menus and lists.  
* and #  
Cycle through  
and set the  
value of the  
highlighted  
menu item.  
End Key  
Exit the menu  
system without  
making changes,  
return to the  
idle display.  
43  
Using the Menu  
This guide shows you how to navigate to a specific menu feature  
as follows:  
Find the Feature  
M > Messages  
> Text Msgs  
The > symbol means that you should scroll to and select the  
feature. This example shows that you must press M, scroll to  
and select Messages, then scroll to and select Text Msgsto see  
the most recent text messages you have received.  
Selecting a Feature Option  
Some features require you to select an item from a list:  
Press BACK  
(-)  
to go back to the  
previous screen.  
Dialed Calls  
10) John Smith  
9) Mary Smith  
Highlighted  
item  
BACK  
M
VIEW  
A sub-menu is  
available. Press  
Press VIEW  
(
+
) to view details  
of the highlighted item. If no details  
M
to open  
are available, STORE  
appears to store the item in your  
phonebook, or DELETE ) to  
delete the item from the list.  
(+)  
the sub-menu.  
(+  
Select an item by highlighting it. Use one of the following  
approaches:  
• Press S to scroll up or down to the item you want.  
44  
Using the Menu  
• In a numbered list, press a number key to highlight the  
item.  
• In an alphabetized list, press a key multiple times to cycle  
through the letters on the key and highlight the closest  
matching list item.  
Entering Feature Information  
Features such as the phonebook and datebook require you to  
enter information to fill in an entry’s details:  
Press  
S
to  
Entry Details  
Name:John Smith  
No.:2125551212  
scroll down  
to additional  
items.  
Highlighted  
item  
CANCEL  
CHANGE  
Press CANCEL  
(
-
) to exit  
Press CHANGE  
(+)  
without making changes.  
to edit the selected  
information.  
DONE  
enter or edit information. Press  
DONE ) to save your changes.  
(-) appears when you  
(-  
• Enter numbers or text with the keypad. (See “Entering Text”  
on page 47.)  
• When an item has a list of possible values, press * or #  
to scroll through and select a value.  
• When an item has a list of possible numeric values, press a  
number key to set the value.  
45  
Using the Menu  
• If you enter or edit information and do not want to save  
your changes, press O to exit without saving.  
The message center lets you compose and send text messages.  
(See “Entering Text” on page 47.) A flashing cursor shows you  
where the text will appear:  
Flashing  
cursor  
Press  
BROWSE  
(+)  
indicates  
insertion  
point.  
to view and  
insert a name,  
number, or  
message from  
previously  
stored  
information.  
Msg:  
M
CANCEL  
BROWSE  
Press CANCEL  
(
-
)
Press  
to open the  
sub-menu.  
M
to exit without  
making changes.  
When you enter text, the flashing cursor changes to a block  
cursor, and the soft key functions change:  
Block  
cursor  
Press OK  
(+)  
indicates  
current  
Msg:  
T
to accept and  
store the text.  
highlighted  
character.  
M
DELETE  
OK  
Press DELETE  
(-) to  
After two seconds, the block  
cursor reverts to a flashing cursor  
and moves to the next position.  
delete the character to the  
left of the insertion point.  
46  
EnteringText  
Various text entry methods make it easy for you to enter names,  
numbers, email addresses, and text messages on your phone.  
You can enter all characters (letters, numbers, and symbols)  
using the standard tap method. Other text modes let you easily  
enter numbers and symbols, or insert text already stored on your  
phone. Finally, a predictive text mode lets you enter text  
messages with a minimum of keypresses.  
Choosing aText Mode  
To activate a text mode, press M from any text entry screen  
and select the text mode from the Entry Method menu:  
iTAP  
Let the phone predict each word as you enter it,  
then choose the word from a list (see “Predictive  
Text Entry with iTAP™ Software” on page 52).  
Tap Method Enter characters one at a time by pressing the  
key for the letter, number, or symbol (see “Tap  
Method” on page 48).This is the standard mode  
for entering text on your phone.  
Numeric  
Symbol  
Enter only the number that appears on each key.  
Enter symbols only (see “Symbol Mode” on  
page 51).  
Browse  
Browse through your phonebook and recent  
calls lists to select a name or number to enter.  
Note: The text mode you select remains active until you change  
it by selecting another mode.  
47  
Entering Text  
Tap Method  
Tap method is the default standard mode for entering text on  
your phone.  
To activate tap method from any text entry screen, press M  
and select the Tap Method menu option.  
To enter text using the tap method:  
DoThis  
To  
1
Press a number  
key one or more  
times  
cycle through the characters  
associated with the key and select  
the character you want (see the  
“Character Chart” on page 50).  
2
3
Continue to press enter the rest of the characters in the  
number keys  
text message  
Press OK (+)  
accept and store the text when you  
are finished  
48  
Entering Text  
GeneralText Entry Rules  
Use the keypad to enter letters, numbers, symbols, and other  
characters with the tap method. Press the same key repeatedly  
to cycle through available characters (see the “Character Chart”  
on page 50):  
Press a number  
key to enter text  
at flashing cursor  
location.  
Move flashing  
cursor up or  
down one line  
in text message,  
or change  
Msg:  
Press a number  
key as many times  
as necessary to  
enter the desired  
character.  
CANCEL  
BROWSE  
character in  
block cursor  
to uppercase  
or lowercase.  
Move flashing  
cursor to the  
left or right in  
text message.  
Press and hold  
a number key to  
switch between  
tap method and  
numeric text  
entry mode.  
49  
Entering Text  
• If you do not press a key for two seconds, the character in  
the block cursor is accepted, and the cursor moves to the  
next position.  
• The first character of every sentence is capitalized unless  
you manually change it. (Press S down to force the  
character to lowercase while it is highlighted by the block  
cursor.)  
Character Chart  
Use this chart as a guide for entering spaces, numbers, letters,  
symbols, and other characters with the tap method. Press and  
hold a key to cycle between uppercase and lowercase characters.  
1
space . 1 ? ! , @ _ & ~ : ; " - ( )  
' ¿ ¡ % £ $ ¥  
2
3
4
5
6
7
8
9
0
a b c 2 ä å á à â ã _ ` ç  
d e f 3 b ë é è ê q  
g h i 4 ï í î a  
j k l 5 h  
m n o 6 ñ ö ø ó ò ô õ t  
p q r s 7 / ` m  
t u v 8 e ü ú ù û  
w x y z 9 j s  
+ - 0 x * / \ [ ] = > < # §  
50  
Entering Text  
Symbol Mode  
Your phone provides an alternate way to find and enter symbol  
characters in a text message. You can view and select from a  
variety of available symbols.  
To activate symbol mode from any text entry screen, press M  
and select the Symbol menu option.  
To enter a symbol in symbol mode:  
DoThis  
To  
1
Press a number  
key one time  
display its symbol options (see the  
“Symbol Chart” on page 52)  
The symbols associated with the key  
you pressed are shown at the bottom  
of the display. If necessary, press  
other keypad keys to find the symbol  
you want.  
2
3
Press * or # highlight the symbol you want  
or  
Press the number  
key multiple times  
Press  
SELECT (+)  
add the highlighted symbol to the  
text area at the top of the display  
51  
Entering Text  
Symbol Chart  
Use this chart as a guide for entering symbols in symbol mode.  
1
space . ? ! , @ _ &  
~ : ; " - ( ) ' ¿ ¡  
% £ $ ¥  
2
3
4
5
6
7
8
9
0
@ _ \  
/ : ;  
" & '  
( ) [ ] { }  
¿ ¡ ~  
< > =  
$ £ ¥  
# % *  
+ - x * / = > <  
# §  
PredictiveText Entry with iTAP™  
Software  
iTAP™ software provides a predictive text entry method that lets  
you enter the letters of a word using only one keypress per letter.  
You must activate iTAP software prior to entering letters.You can  
do this from any text entry screen by pressing M to open the  
Entry Method menu and selecting the iTAP menu option.  
52  
Entering Text  
EnterWords  
To enter a word with iTAP software:  
DoThis  
To  
1
Press a number  
key one time  
enter the first letter of the word  
The letters associated with the key  
you pressed are shown at the bottom  
of the display.  
2
Press number keys enter the rest of the word  
(one per letter)  
Alternative words and letter  
combinations are shown at the  
bottom of the display based on the  
keys you press. These word choices  
are updated with each keypress.  
3
4
When you have  
entered all the  
letters of the  
word, press  
locate and highlight the word you  
want  
* or #  
Press  
SELECT (+)  
add the highlighted word to the text  
area at the top of the display  
A space is automatically inserted  
after the word.  
53  
Entering Text  
For example, to spell the word “act,” press 2 2 8. The  
display shows:  
Flashing  
cursor  
indicates  
insertion  
point.  
Press  
*
and  
#
to scroll and see  
additional word  
choices.  
Cat Act Bat Abu  
}
DELETE SELECT  
Press DELETE  
(
-
to clear the last letter  
entered.  
)
Press SELECT  
(+) to  
insert the highlighted word  
at the insertion point.  
Enter NovelWords  
You may enter a word that is not in the iTAP software dictionary.  
If you enter all the letters of a word but the word is not  
displayed:  
DoThis  
To  
1
Press DELETE (-)  
one or more times  
delete one or more letters until  
you see a letter combination  
that matches the start of the  
word  
2
3
Press * or #  
highlight the letter or letter  
combination  
Press SELECT (+),  
then press *  
shift the text entry cursor to the  
left and “lock” the selected  
portion of the word  
54  
Entering Text  
DoThis  
To  
4
Continue entering  
letters and highlighting  
letter combinations  
spell the word  
Punctuation  
The iTAP software automatically adds a space after each word.  
When you enter punctuation, this space is removed. To enter  
punctuation with iTAP software:  
Press  
To  
1 or 0  
enter punctuation or other characters  
as shown in the “Character Chart”  
on page 50  
Capitalization  
The first word of a sentence is automatically capitalized, with  
following words in lowercase. To set or adjust character  
capitalization with iTAP software:  
Press  
S
To  
change the words to initial character  
capitalized, all uppercase characters,  
or all lowercase characters  
55  
Entering Text  
Enter Numbers  
To enter a number with iTAP software:  
DoThis  
To  
1
Enter the first digit put the iTAP software in number  
and then highlight entry mode  
it  
2
3
Press number keys add digits to the number  
Press  
enter the number at the insertion  
point  
SELECT (+)  
Delete Letters andWords  
Place the cursor to the right of the text that you want to delete,  
and then do the following:  
DoThis  
To  
Press DELETE (-)  
delete one letter at a time  
Continue to hold  
delete the entire message  
DELETE (-)  
56  
Menu Feature Descriptions  
This chapter describes all of your phone’s features in order of the  
menu map shown on pages 3–4. Some descriptions also include  
page numbers where you can find more detailed information.  
If you would like to learn more about a specific feature, a  
reference guide for your phone is also available.To obtain a copy  
of the reference guide or another copy of this user guide, see the  
Motorola Web site at:  
http://motorola.com/consumer/manuals (United States)  
http://www.motorola.ca/manuals (Canada)  
or contact the Motorola Customer Call Center at  
1-800-331-6456 (United States) or 1-800-461-4575 (Canada).  
Main Menu  
RECENT CALLS  
Received Calls  
M > Recent Calls  
> Received Calls  
View a list of recently received calls. See “Viewing the  
Received Calls or Dialed Calls List” on page 69.  
Dialed Calls  
M > Recent Calls  
> Dialed Calls  
View a list of recently dialed calls. See “Viewing the  
Received Calls or Dialed Calls List” on page 69.  
57  
Menu Feature Descriptions  
Notepad  
M > Recent Calls  
> Notepad  
Call or store the last number entered on the keypad. See  
“Entering Numbers in the Notepad” on page 35 and  
“Using the Notepad” on page 72.  
CallTimes  
M > Recent Calls  
> Call Times  
View call timers that track time spent on your last call,  
dialed calls, received calls, all calls since reset, and all calls  
total. See “Viewing and Resetting Call Timers” on page 73.  
PHONEBOOK  
M > Phonebook  
Store names and numbers as entries in your phonebook,  
then call numbers by selecting them from the phonebook  
list. See “Phonebook” on page 75.  
DATEBOOK  
M > Datebook  
Use the datebook calendar to schedule and review your  
appointments. See “Datebook” on page 84.  
QUICK DIAL  
M > Quick Dial  
Dial pre-programmed numbers. Your service  
provider may program your phone with one or  
more quick dial numbers, such as the customer  
service number. You can call them by selecting them from  
the quick dial list.  
Note: Your service provider may use a different name for  
this feature.  
58  
Menu Feature Descriptions  
RADIO  
M > Radio  
Listen to FM radio stations with the optional  
Motorola Original™ FM Stereo Radio Headset  
accessory. This menu feature is displayed only  
when the FM Stereo Radio Headset is plugged into the  
accessory connector port on your phone. See “Radio” on  
page 90.  
MESSAGES  
M > Messages  
Adjust message settings, view and manage the  
various types of messages your phone can receive  
and/or send:  
Voicemail  
Listen to your recorded voice  
messages. See “Messages—  
Voicemail” on page 93.  
Text Msgs  
Send and receive text messages. See  
“Messages—Text” on page 95.  
Browser Alerts Read alert messages received by your  
micro-browser.  
Quick Notes  
Select and send pre-written messages  
from the quick notes list. See “Sending  
a Quick Note Text Message” on  
page 101.  
Outbox  
Drafts  
View all outgoing text messages,  
delivered and undelivered.  
Store and edit text messages that you  
have written but not sent.  
59  
Menu Feature Descriptions  
SHORTCUTS  
M > Shortcuts  
Create keypad or voice shortcuts to menu features. See  
“Shortcuts” on page 104.  
VOICE NOTES  
M > Voice Notes  
Use the voice key to record messages and phone calls. See  
“Voice Notes” on page 108.  
Note: Recording phone calls is subject to varying state and  
federal laws regarding privacy and recording of  
conversations.  
BROWSER  
M > Browser  
Access Web pages and run Web-based  
applications. The micro-browser delivers WAP  
(Wireless Application Protocol) pages from your  
service provider directly to your phone. See  
“Micro-Browser” on page 114.  
Settings Menu  
RING STYLES  
Style  
M > Settings  
> Ring Styles  
> Style  
Select a ring or vibration alert style for incoming calls and  
messages. See “Ring Styles” on page 116.  
60  
Menu Feature Descriptions  
Style Detail  
M > Settings  
> Ring Styles  
> Style Detail  
Change details about the current alert style. Style  
represents the name of the alert style. See  
“Ring Styles” on page 116.  
MyTones  
M > Settings  
> Ring Styles  
> My Tones  
Create custom alert tones for your phone. See “Use the My  
Tones Feature” on page 118.  
PHONE STATUS  
MyTel. Number  
M > Settings  
> Phone Status  
> My Tel. Number  
View, enter, and edit information about your name and  
phone number.  
Battery Meter  
M > Settings  
> Phone Status  
> Battery Meter  
View a detailed battery charge meter.  
Other Information M > Settings  
> Phone Status  
> Other Information  
View your phone’s feature specifications  
(if available from the service provider).  
61  
Menu Feature Descriptions  
CONNECTION  
Connect your phone to a computer or hand-held  
device to send and receive data and fax calls on  
the connected device. See “Data and Fax Calls” on  
page 128.  
Incoming Call  
M > Settings  
> Connection  
> Incoming Call  
Specify the format for the next incoming call.You can select  
Fax In Only, Data In Only, or Normal. See “Receiving a  
Data or Fax Call” on page 131.  
IN-CALL SETUP  
Set the features that are active during a call, such as the  
in-call timer and call answering options.  
In-CallTimer  
M > Settings  
> In-Call Setup  
> In-Call Timer  
Adjust call timer Display and Beep settings. You can set  
your timer to beep at a selected interval during your calls.  
(60 seconds is the default.) You can also turn on or off a  
display timer during calls as follows:  
Time  
Display the elapsed time for the  
current call.  
Off  
No in-call timer display.  
62  
Menu Feature Descriptions  
Answer Options  
M > Settings  
> In-Call Setup  
> Answer Options  
Turn call answering options on or off:  
Multi-Key Answer by pressing any key.  
Open to Answer Answer by opening the flip.  
SECURITY  
Phone Lock  
M > Settings > Security  
> Phone Lock  
Lock and unlock your phone. See “Locking and Unlocking  
Your Phone” on page 136.  
Lock Application  
M > Settings > Security  
> Lock Application  
Lock and unlock specific phone applications (such as  
phonebook or datebook). When an application is locked,  
users must enter the unlock code to use the application.  
Restrict Calls  
M > Settings > Security  
> Restrict Calls  
Restrict incoming and outgoing calls. See “Restricting  
Calls” on page 137.  
New Passwords  
M > Settings > Security  
> New Passwords  
Change your unlock code (originally set to 1234) or your  
security code (originally set to 000000). See “Assigning a  
New Code or Password” on page 134.  
63  
Menu Feature Descriptions  
OTHER SETTINGS  
Personalize  
M > Settings  
> Other Settings  
> Personalize  
Set several personal phone options:  
Main Menu  
Change the order of the main menu.  
See “Reordering Menu Items” on  
page 124.  
Keys  
Change the functions of the soft keys  
and smart key in the idle display. See  
“Customizing a Soft Key Function” on  
page 124.  
Greeting  
Banner  
Change the text displayed  
when you turn on your  
phone.  
Change the text that appears in the  
idle display.  
Note: Banner text does not appear in  
your phone’s external display.  
Quick Dial  
Change quick dial  
number(s).  
64  
Menu Feature Descriptions  
Initial Setup  
M > Settings  
> Other Settings  
> Initial Setup  
Set many basic phone options:  
Time and Date  
Auto PIN Dial  
Set the phone’s time and date.  
Some networks require an  
authenticating PIN to allow  
outgoing calls. Use this  
feature to automatically dial  
your PIN.  
Auto Redial  
Use this option to turn on or turn off  
the automatic redial feature. When  
you turn on automatic redial, your  
phone automatically redials calls that  
fail due to busy network conditions.  
See “Using Automatic Redial” on  
page 32.  
Backlight  
Set the amount of time that the  
display backlight remains on, or turn  
off the backlight to conserve battery  
power.  
Status Light  
Zoom  
Turn the status light off (to conserve  
battery power) and on.  
Switch between three lines  
(Zoom Out) and two lines (Zoom In) of  
display text.  
65  
Menu Feature Descriptions  
Scroll  
Force the cursor to stop or wrap  
around when it reaches the top or  
bottom of a list in the display.  
Animation  
Turn animation off (to conserve battery  
power) or on. Animation makes your  
phone’s menus move smoothly as you  
scroll up and down.  
Language  
Contrast  
Set the language for phone menus.  
Adjust the contrast setting for your  
display.  
DTMF  
Your phone can send a number to the  
network as dual tone multi-frequency  
(DTMF) tones. DTMF tones are used to  
communicate with automated systems  
that require you to enter a number  
such as a code, password, or credit  
card number. User this option to set  
DTMF tones to be long, short, or off.  
Master Reset  
Reset all options back to their original  
factory settings except for the unlock  
code, security code, and lifetime timer.  
66  
Menu Feature Descriptions  
Master Clear  
Reset all options back to their original  
factory settings except for the unlock  
code, security code, and lifetime timer,  
and clear all user settings and entries.  
Note: This option erases all  
user-entered information stored in  
your phone’s memory, including  
phonebook and datebook entries.  
Once you erase the information, it  
cannot be recovered.  
Network  
M > Settings  
> Other Settings  
> Network  
View and adjust your phone’s network settings.  
Your service provider registers your phone to a network.You  
can view information about the current network, change  
how your phone searches for a network, and activate alerts  
that indicate when a call is dropped or network registration  
changes.  
Car Settings  
M > Settings  
> Other Settings  
> Car Settings  
Adjust hands-free car kit settings.  
You can set your phone to route calls directly to the car kit  
when it detects a connection, and automatically answer  
calls after two rings. See “Hands-Free Use” on page 125.  
67  
Menu Feature Descriptions  
Note:The use of wireless devices and their accessories may  
be prohibited or restricted in certain areas. Always obey the  
laws and regulations on the use of these products.  
Headset  
M > Settings  
> Other Settings  
> Headset  
Set your phone to automatically answer calls after  
two rings when connected to a headset. See “Hands-Free  
Use” on page 125.  
68  
Recent Calls  
You can use the recent calls menu to view received calls or dialed  
calls, retrieve the last number stored in the notepad, and view or  
reset call times.  
Viewing the Received Calls or Dialed  
Calls List  
Your phone keeps lists of the numbers from calls you recently  
received and dialed, even if the calls did not connect. The lists  
are sorted from newest to oldest entries. The oldest entries are  
deleted as new ones are added. Each entry tells you the person’s  
number (or name, if available) and whether the call connected or  
not. You can call, store, or delete the numbers on these lists.  
Shortcut: Press N to go directly to the dialed calls list from the  
idle display.  
To open the recent calls menu:  
Find the Feature  
M > Recent Calls  
Press  
To  
scroll to Received Calls or  
Dialed Calls  
1
2
3
S
SELECT (+)  
select Received Calls or  
Dialed Calls  
scroll to an entry you want to call,  
store, or delete  
S
Note: < means the call connected.  
69  
Recent Calls  
Press  
To  
call the entry’s number  
4
N
Tip: Press and hold N for two  
seconds to send the entry number as  
DTMF tones. To activate DTMF tones,  
see the “DTMF” option on page 66.  
or  
+
view details about the entry when the  
VIEW (+) option appears  
If entry details are not available,  
STORE (+) appears to store the  
entry in your phonebook. If the entry  
is already stored in the phonebook,  
DELETE (+) appears to delete the  
entry from the list.  
or  
M
open the Last Calls Menu to  
perform other procedures as  
described in the following list  
70  
Recent Calls  
The Last Calls Menu includes the following options:  
Option  
Description  
Store  
Create a phonebook entry with the  
selected number in the No. field.  
This option is not available if STORE (+)  
appears with the entry, or if the number is  
already stored as a phonebook entry.  
Delete  
Delete the entry.  
This option is not available if  
DELETE (+) appears with the entry.  
Delete All  
Delete all entries in the current list.  
Send Message  
Create a new text message, with the  
selected number in the To field. See  
“Sending a Text Message” on page 99.  
Add Digits  
Add digits to the end of the selected  
number.  
Attach Number Attach another number from the  
phonebook or recent calls list to the end of  
the selected number.  
Send Tones  
Send the selected number to the network  
as DTMF tones, for credit card calling or  
password entry. (This option is available  
only during an active call.)  
To activate DTMF tones, see the “DTMF”  
option on page 66.  
71  
Recent Calls  
Using the Notepad  
Your phone uses a notepad to store the most recent string of  
digits entered—either for a phone number that you called or for  
a number that you entered but did not call.  
To call the number, create a phonebook entry or perform other  
operations with the number stored in the notepad:  
Find the Feature  
M > Recent Calls > Notepad  
Press  
To  
N
call the number  
or  
M
open the Dialing Menu (to attach a  
number or insert a special character).  
See “Additional Dialing Features” on  
page 37.  
or  
STORE (+)  
create a new phonebook entry, with  
the notepad number copied into the  
No. field. See “Storing a Phonebook  
Entry” on page 76.  
72  
Recent Calls  
Viewing and Resetting CallTimers  
Your phone tracks and records call times. Use the recent calls  
menu to view and reset a call timer.  
Network connection time is the elapsed time from the moment  
you connect to your service provider's network to the moment  
you end the call by pressing O. This time includes busy signals  
and ringing.  
The amount of network connection time you track on your  
resettable timer may not equal the amount of time for  
which you are billed by your service provider. For billing  
information, please contact your service provider directly.  
You can view the approximate network connection time elapsed  
during the following calls:  
Timer  
Description  
Last Call  
Time spent on the last call dialed or  
received. You cannot reset this timer.  
Dialed Calls  
Total time spent on dialed calls since the  
last time you reset this timer.  
Received Calls Total time spent on calls received since the  
last time you reset this timer.  
All Calls  
Lifetime  
Total time spent on dialed and received  
calls since the last time you reset this  
timer.  
Total time spent on all calls on this phone.  
You cannot reset this timer.  
73  
Recent Calls  
To view a call timer:  
Find the Feature  
M > Recent Calls  
> Call Times  
Press  
To  
scroll to the timer you want to view  
1
S
2
SELECT (+)  
view the recorded time  
To reset the call timer:  
Press  
To  
1
RESET (+)  
reset the time (if available)  
2
YES (-)  
confirm the reset  
74  
Phonebook  
You can store a list of names and phone numbers or email  
addresses in your phone’s electronic phonebook. You can view  
these entries and call them directly from your phone.  
For email addresses, you can send a text message  
directly from your phone.  
To see the list of names stored in your phonebook,  
press M > Phonebook from the idle display.  
Scroll to a name and press VIEW (+) to view details of the  
phonebook entry as shown in the following display.  
Fields in a Phonebook Entry  
Voice Name indicator  
indicates a recorded voice name  
Entry’s Name  
Type indicator  
identifies  
Entry’s phone  
number or  
number type:  
email address  
$*Carlo Emrys  
215-433-7215  
$
U
S
h
Z
p
[
Work  
Home  
Main  
Mobile  
Fax  
Entry’s speed  
dial number  
Speed No.15  
M
BACK  
EDIT  
Pager  
Email  
Return  
to list  
Press  
M
Edit  
entry  
to open the  
Phonebook  
Menu  
75  
Phonebook  
Storing a Phonebook Entry  
A phone number or email address is required for a phonebook  
entry. All other information is optional.  
Shortcut: Enter a phone number in the idle display, then press  
STORE (+) to create a phonebook entry with the number in  
the No. field. Go directly to step 3 in the following procedure to  
enter additional information and store the entry.  
Enter Information  
Find the Feature  
M > Phonebook  
M > New  
Press  
To  
scroll to Phone Number or  
Email Address  
1
S
2
3
4
SELECT (+)  
CHANGE (+)  
keypad keys  
select the type of entry  
select Name  
enter a name for the phonebook  
entry (see “Entering Text” on  
page 47)  
5
6
7
OK (+)  
store the name  
CHANGE (+)  
keypad keys  
select No. or Email  
enter the phone number or email  
address  
8
OK (+)  
store the phone number or email  
address  
76  
Phonebook  
Press  
To  
9
CHANGE (+)  
select Type  
Note: This option is not available for  
email entries. Your phone  
automatically applies an [ (email)  
type indicator when you enter an  
email address.  
scroll to the type of phone number  
select the number type  
10  
S
11 SELECT (+)  
12 RECORD (+)  
or  
record a voice name for the entry, if  
desired  
See “Recording a Voice Name For a  
Phonebook Entry” on page 78.  
Go to step 13 if  
you do not want  
to record a voice  
name for the  
entry  
scroll to Speed No., the number to  
13  
S
speed dial the entry  
The next available speed dial number  
is assigned to a new phonebook  
number by default.  
14 CHANGE (+)  
select Speed No. if you want to  
change it  
15 keypad keys  
enter a different speed number, if  
desired  
77  
Phonebook  
Press  
To  
16 OK (+)  
save the modified speed number  
If your chosen speed number is  
already assigned to another entry,  
you are asked if you want to replace  
that entry.  
17 SELECT (+)  
select MORE if you want to create  
another entry with the same Name  
Note: You must enter a name and  
number to use this option.  
Complete Phonebook Entry  
When you are finished entering information for a phonebook  
entry:  
Press  
To  
DONE (-)  
store the entry and return to the  
phonebook list  
Recording a Voice Name For a  
Phonebook Entry  
You can record a voice name when you create a new phonebook  
entry, or when you edit a previously stored phonebook entry.This  
lets you use voice dial to call the number without dialing (see  
“Voice Dial” on page 81).  
Tip: Make your voice recording in a quiet location. Hold the  
phone about four inches (10 centimeters) from your mouth, and  
78  
Phonebook  
speak directly into the phone’s microphone in a normal tone of  
voice.  
Find the Feature  
M > Phonebook  
DoThis  
To  
scroll to the entry that needs a  
voice name  
1
Press S  
2
3
4
5
Press VIEW (+)  
Press EDIT (+)  
Press S  
display the entry’s detailed view  
edit the phonebook entry  
scroll to Voice Name  
Press RECORD (+)  
begin the recording process  
The phone displays Press Voice  
Key then say name.  
6
Press and release the  
voice key on the right  
side of your phone and  
say the entry’s name (in  
two seconds)  
record the voice name  
The phone displays Press Voice  
Key then REPEAT name.  
7
8
Press the voice key and confirm the voice name  
repeat the name  
The phone displays Trained:  
Voice Name.  
Press DONE (-)  
store the voice name  
79  
Phonebook  
Dialing a Phonebook Entry  
You can use the phonebook list, voice dial, speed dial, or  
one-touch dial to call a number (or send a text message to an  
email address) stored in your phonebook. To use speed dial, see  
“Dialing With Speed Dial” on page 35. To use one-touch dial,  
see “Dialing With One-Touch Dial” on page 36.  
Phonebook List  
To call a number or send email to an entry in the phonebook list:  
Find the Feature  
M > Phonebook  
Press  
To  
scroll to the entry you want to call  
1
S
send the call (for a phone number)  
2
N
or  
open a new message form with the  
entry’s address in the To field (for an  
email address)  
80  
Phonebook  
Voice Dial  
To call a number or send an email using voice dial:  
DoThis  
Result  
Press and release the  
voice key on the right  
side of your phone and  
Your phone goes to the entry in  
the phonebook list, repeats the  
voice name, waits two seconds,  
say the entry’s name (in then automatically dials the call  
two seconds).  
(for a phone number) or opens a  
new message form (for an email  
address).  
Editing a Phonebook Entry  
Find the Feature  
M > Phonebook  
Press  
To  
scroll to the entry you want to edit  
1
2
3
S
VIEW (+)  
EDIT (+)  
display the entry’s detailed view  
edit the phonebook entry  
Edit a phonebook entry by following the procedures described in  
“Storing a Phonebook Entry” on page 76.  
81  
Phonebook  
Deleting a Phonebook Entry  
To delete a phonebook entry:  
Find the Feature  
M > Phonebook  
Press  
To  
scroll to the entry you want to delete  
1
2
3
4
5
S
M
open the Phonebook Menu  
scroll to Delete  
S
SELECT (+)  
YES (-)  
select Delete  
confirm the deletion  
Synchronizing withTrueSync Software  
You can synchronize phonebook entries between your  
phone and computer or hand-held device with Starfish  
®
TrueSync software, a Motorola accessory product. See  
the TrueSync user guide for more information.  
Note: TrueSync software is designed to synchronize with basic  
features of many popular Personal Information Management  
(PIM) software and hardware products.  
82  
Phonebook  
Setting Up the Phonebook  
You can set up your phone to sort your phonebook list by speed  
dial number (the standard), name, email address, or voice dial.  
Tip: The voice dial sort is identical to the name sort, except that  
the entries with voice name tags appear first.  
Find the Feature  
M > Phonebook  
Press  
To  
1
2
3
4
5
6
7
M
open the Phonebook Menu  
scroll to Setup  
S
SELECT (+)  
S
select Setup  
scroll to Sort by  
select Sort by  
CHANGE (+)  
S
scroll to the entry you want  
select the entry you want  
SELECT (+)  
83  
Datebook  
The datebook is a calendar that lets you schedule and organize  
events such as appointments and meetings. You can review your  
schedule of events for the week or by the day, and have the  
datebook play a reminder alarm for specific events.  
Note:You must set the correct time and date in order to use the  
datebook. Use the Time and Date option (see page 65) to set  
the time and date.  
To schedule or review events in the datebook:  
Find the Feature  
M > Datebook  
Week View  
When you open the datebook, your phone displays a calendar  
for the week. Lines or filled boxes under each day indicate that  
events have been scheduled.  
Untimed  
event  
Days of week  
(press or  
to select)  
*
#
{ 15 NOV-21 NOV  
}
S M T W T F S  
12 hour  
window  
One-hour event  
Exit the  
datebook  
Go to  
selected day  
M
EXIT  
VIEW  
Full day (12-hour)  
event scheduled  
Press  
M
the Datebook Menu  
to open  
84  
Datebook  
Day View  
Select a day in the week view and press VIEW (+) to see the  
day’s events. You can store, edit, view, copy, and delete any  
event from the day view.  
Untimed  
event  
Day of week  
Alarm  
{ THU 19-NOV  
• Joe's B-day  
}
Down scroll  
arrow  
9:00 A Marie,...  
Event  
M
BACK  
VIEW  
Return to  
previous screen  
Show event  
details  
Press  
M
the Datebook Menu  
to open  
Event View  
Select an event in the day view and press VIEW (+) to open  
the detailed event view. You can edit, copy, and delete events  
from the event view.  
Alarm  
Day and time  
Event details  
Edit event  
A THU 9:00am  
Marie, mtg about  
new product  
Down scroll  
arrow  
Return to  
previous screen  
M
BACK  
EDIT  
Press  
M
the Datebook Menu  
to open  
85  
Datebook  
Storing a New Event  
A title is required for a datebook event. All other information is  
optional.  
Find the Feature  
M > Datebook > day  
M > New  
See “Selecting a Feature Option” on page 44 for instructions on  
scrolling to and selecting options.  
Press  
To  
1
CHANGE (+)  
select Title  
2
keypad keys  
enter a title for the event (see  
“Entering Text” on page 47)  
3
4
OK (+)  
store the event title  
scroll to other fields and enter  
information as necessary  
S
Other fields let you enter start time,  
duration, date, repeating events, and  
reminder alarm.  
5
DONE (-)  
store the new event and return to the  
day view  
86  
Datebook  
Changing Event Information  
To change information about an existing event:  
Find the Feature  
M > Datebook  
Press  
To  
scroll to the scheduled event day  
1
2
3
* or #  
VIEW (+)  
S
display the day view  
scroll to the event you want to  
change  
4
5
6
VIEW (+)  
EDIT (+)  
S
display the event view  
edit the event  
scroll to the detail you want to  
change  
7
8
9
CHANGE (+)  
keypad keys  
edit the information  
enter the new information  
DONE (-)  
store the information and return to  
the day view  
87  
Datebook  
Copying an Event  
To copy information from a current event to a new event:  
Find the Feature  
M > Datebook  
Press  
To  
scroll to the scheduled event day  
1
2
3
4
5
6
7
* or #  
VIEW (+)  
S
display the day view  
scroll to the event to copy  
open the Datebook Menu  
scroll to Copy  
M
S
SELECT (+)  
YES (-)  
copy the event  
confirm the copy  
Your phone assumes that you want to  
change the date, and displays the  
Date field.  
8
9
keypad keys  
enter the date information  
move to the month, day, and year  
save the copy of the event  
return to the day view  
} (+)  
10 DONE (-)  
11 DONE (-)  
88  
Datebook  
Deleting an Event  
Find the Feature  
M > Datebook  
Press  
To  
scroll to the scheduled event day  
1
2
3
4
5
6
* or #  
VIEW (+)  
S
display the day view  
scroll to the event to delete  
open the Datebook Menu  
scroll to Delete  
M
S
SELECT (+)  
select Delete  
For non-repeating events, go to  
step 7. For repeating events, the  
phone displays a delete event  
menu:  
a
b
S
scroll to This Event Only or  
Repeat Events  
select the event(s) to delete  
confirm the deletion  
SELECT (+)  
7
YES (-)  
The phone briefly displays a  
Deleted:message and returns you  
to the day view.  
89  
Radio  
You can use your phone to tune, store presets, and  
listen to FM radio stations when the optional Motorola  
Original™ FM Stereo Radio Headset accessory is  
plugged into the phone’s accessory connector port.  
Turning the Radio On and Off  
Press  
To  
Radio (+)  
turn the radio on and off  
Alternatively, you can use the following procedure:  
Press  
To  
1
2
3
M
open the menu  
scroll to Radio  
S
On (+) or Off (+) turn the radio on or off  
Note:The Radio (+) soft key option and Radio menu feature  
are displayed only when the FM Stereo Radio Headset is plugged  
into the accessory connector port.  
Tuning a Station  
DoThis  
To  
Press S  
scroll up or down to the next frequency  
or  
Press and hold S  
scroll up or down to the next available  
stereo station  
90  
Radio  
Storing a Preset  
To store a station to a preset that you can recall later:  
DoThis  
To  
Press and hold a number  
key (1 to 9)  
assign its preset number to the  
tuned station  
Selecting a Preset  
To select a preset radio station:  
Press  
To  
a number key (1 to 9) tune the station stored at that  
preset location  
Sending and Receiving Calls With the  
Radio On  
Your phone interrupts the radio signal and rings or vibrates as  
usual to notify you of an incoming call, message, or other event.  
When you receive a call:  
DoThis  
To  
Press IGNORE (-)  
ignore the call  
Press ANSWER (+)  
answer the call  
or  
Note: You can use the FM  
Stereo Radio Headset  
microphone to converse with  
the other party during a call  
Press the button on the  
FM Stereo Radio Headset  
microphone  
91  
Radio  
To end the call and resume the FM broadcast:  
DoThis  
To  
end the call  
Press O  
or  
Press and hold the button  
on the FM Stereo Radio  
Headset microphone  
Turn the radio off before dialing outgoing calls from the phone  
keypad. You do not have to turn off the FM radio feature to dial  
emergency numbers, or numbers selected from your phonebook  
or other lists.  
Tip: To dial a recently called number, press N or the button on  
the FM Stereo Radio Headset microphone to go to the dialed  
calls list. For more information, see “Recent Calls” on page 69.  
92  
Messages—Voicemail  
You can listen to your voicemail messages by calling  
your network voicemail phone number. Voicemail  
messages are stored on the network—not on your  
phone. Contact your service provider for more details.  
StoringYour Voicemail Number  
Store your voicemail number in your phone to make it faster and  
easier to use voicemail. Your voicemail number is provided by  
your service provider.  
Find the Feature  
M > Messages  
M > VoiceMail Setup  
Press  
To  
1
keypad keys  
enter the phone number for your  
voicemail  
2
OK (+)  
store the number  
Receiving a New Voicemail Message  
When you receive a voicemail message, your phone displays the  
& (voice message waiting) indicator and a New VoiceMail  
notification. (Some networks only indicate when you have  
messages, whether they are new or not.) If reminders are turned  
on, your phone sends a reminder every five minutes until you  
close the new message notification, listen to the message, or  
turn off your phone. (See “Reminders” on page 123.)  
93  
Messages—Voicemail  
From the new message notification:  
DoThis  
To  
Press CALL (+)  
call your voicemail phone number  
and listen to the message  
or  
Press and hold 1  
Listening to a Voicemail Message  
To listen to your voicemail messages at any time:  
Find the Feature  
M > Messages > VoiceMail  
Your phone calls the voicemail phone number you stored. If you  
do not have a voicemail number stored, the phone guides you  
through storing a number.  
Shortcut: You can also press and hold 1 to listen to your  
voicemail message(s). A = (voicemail) indicator is printed on  
the 1 key as a function reminder.  
Turning Off the Voice Message Waiting  
Indicator  
When you receive a voicemail message, your phone displays the  
& (voice message waiting) indicator until you listen to the  
message. To clear the voice message waiting indicator manually,  
you can reset the voicemail counter to zero.  
Find the Feature  
M > Messages  
M > Clear Count  
94  
Messages—Text  
Text messages are brief messages that you can send  
and receive (such as Where are we meeting?).  
Received messages appear on your phone display or  
in your text message inbox.  
Quick notes are pre-written text messages that you can  
customize and send quickly.  
Your text message inbox must be set up before you can send and  
receive these messages. The total number of messages the inbox  
can hold depends on the length of the messages, and the  
number of other messages and drafts stored on your phone.  
Setting Up theText Message Inbox  
Note: Your service provider may have already programmed the  
text message inbox settings for you.  
Find the Feature  
M > Messages  
M > Text Msg Setup  
Press  
To  
1
CHANGE (+)  
change the Cleanup setting  
scroll to the number of days that  
messages should stay in the text  
message inbox, or the number of  
messages that should be kept in the  
inbox  
2
S
95  
Messages—Text  
Press  
To  
3
SELECT (+)  
select the cleanup setting  
If you select Custom, continue.  
Otherwise, go directly to step 8 to  
complete the procedure.  
scroll to the number of days or  
messages  
4
S
move to the type identifier  
5
6
7
8
} (+)  
S
scroll to days or msgs  
DONE (-)  
DONE (-)  
store the custom cleanup period  
save the text message inbox settings  
Receiving aText Message  
Note: Your text message inbox must be set up before you can  
receive text messages. See “Setting Up the Text Message Inbox”  
on page 95.  
When you receive a new message, your phone displays the X  
(message waiting) indicator and a New Message notification,  
and gives an alert. If reminders are turned on, your phone sends  
a reminder every five minutes until you close the new message  
notification, read the message, or turn off your phone. (See  
“Reminders” on page 123.)  
96  
Messages—Text  
From the new message notification:  
Press  
To  
READ (+)  
open the message (or your text  
message inbox if there are multiple  
messages)  
As memory space for storing messages gets close to full, the X  
(message waiting) indicator flashes and your phone displays  
Memory is Low! when you receive a new message. When no  
more messages can be stored, your phone displays Memory is  
Full!and the network temporarily holds your new messages.To  
receive these new messages, you must delete some existing  
messages from your inbox, outbox, or drafts folder.  
Reading, Locking, or Deleting aText  
Message  
You can open your text message inbox to read, lock, or delete  
messages at any time.  
Messages in the text message inbox are sorted from newest to  
oldest. The oldest messages are deleted automatically as  
specified by the inbox cleanup setting (see “Setting Up the Text  
Message Inbox” on page 95). If you want to save a message,  
you should lock it to prevent it from being deleted during  
cleanup.  
Find the Feature  
M > Messages > Text Msgs  
97  
Messages—Text  
Press  
To  
scroll to the message you want  
1
S
(d = unread and urgent,  
n = read, f = read and locked)  
2
3
READ (+)  
open the message  
SAVE (-)  
close the message without changes  
or  
DELETE (+)  
delete the message  
or  
M
open the Text Msg Menu to perform  
other procedures as described in the  
following list  
The Text Msg Menu includes the following options:  
Option  
Description  
Call Back  
Call the number listed in the message  
header or embedded in the message text.  
If more than one number is embedded,  
you can select one from a list.  
Go To  
Reply  
Launch the micro-browser and go to a  
Web address (URL) embedded in the  
message. If more than one URL is  
embedded, you can select one from a list.  
Open a new text message, with the  
message’s Reply To number or email  
address in the To field.  
98  
Messages—Text  
Option  
Description  
Forward  
Open a copy of the text message, with an  
empty To field.  
Lock/Unlock  
Lock or unlock the message.  
Store Number  
Open a new phonebook entry with the  
message’s embedded number in the No.  
field. If more than one number is  
embedded, you can select one from a list.  
Delete  
Delete the message or all inbox messages.  
or  
Press Yes (-) to confirm the deletion.  
Delete All  
Store Address  
Open a new phonebook entry with the  
message’s embedded email address in the  
Email field. If more than one address is  
embedded, you can select one from a list.  
Create Message Open a new text message.  
Setup  
Open the text message inbox setup menu.  
Sending aText Message  
You can create and send a text message to one or more  
recipients.The text message feature lets you manually enter each  
recipient’s phone number or email address, or select one or more  
numbers/addresses from the phonebook or recent calls lists.  
Note: When you manually enter phone numbers and/or email  
addresses in the To field, you must insert a space between each  
99  
Messages—Text  
phone number/address. Press 1 one time, wait for the space  
to appear, then enter the next phone number or email address.  
Find the Feature  
M > Messages  
M > Create Message  
Press  
To  
1
CHANGE (+)  
select To  
2
keypad keys  
enter one or more phone numbers  
and/or email addresses where you  
want to send the message  
Tip: Remember to press 1 one  
time to insert a space between each  
phone number/address that you enter  
manually.  
or  
BROWSE (+)  
select one or more phone numbers  
and/or email addresses from the  
phonebook or recent call lists  
3
OK (+)  
store the number(s) and/or email  
address(es)  
4
5
CHANGE (+)  
select Msg  
keypad keys  
enter the text message (see “Entering  
Text” on page 47)  
Note: Message length is limited. A  
two-digit counter at the top of the  
display shows how many characters  
are left.  
6
OK (+)  
store the text message  
100  
Messages—Text  
Press  
To  
7
CHANGE (+)  
select Priority  
scroll to the priority you want  
set the priority  
8
9
S
SELECT (+)  
10 CHANGE (+)  
select Call  
11 keypad keys  
enter the number you want your  
recipient to call back (the message’s  
From field)  
12 OK (+)  
store the number  
finish the message  
13 DONE (-)  
Your phone displays  
Send Message Now?  
14 YES (-)  
send the message  
or  
NO (+)  
cancel the message or save it as a  
draft  
A saved message is stored in the  
drafts folder, where you can edit it  
and send it at a later time.  
Sending a Quick NoteText Message  
Quick notes are short, pre-written text messages that you can  
select, edit, and send quickly (for example, Meet me at ...).  
You can also create new quick note messages and store them for  
later use.  
101  
Messages—Text  
To send a quick note message:  
Find the Feature  
M > Messages > Quick Notes  
Press  
To  
scroll to the quick note you want  
1
S
2
READ (+)  
read the quick note  
or  
M
open the Quick Note Menu to  
perform other procedures as  
described in the following list  
The Quick Note Menu includes the following options:  
Option Description  
Create Message Open an editor where you can create a  
new quick note.  
Enter text and press OK (+) to save it  
as a quick note.  
Edit  
Open an editor where you can edit the  
selected quick note.  
Edit the quick note text and press  
OK (+) to save your changes.  
Delete  
Delete the selected quick note.  
102  
Messages—Text  
Option  
Description  
Send  
Open a new message, with the selected  
quick note text in the Msg field.  
Complete the other fields in the message  
(for details, see “Sending a Text Message”  
on page 99).  
To send the quick note to multiple  
recipients, enter multiple phone numbers  
and/or email addresses in the To field as  
described in step 2 of the procedure for  
“Sending a Text Message” on page 99.  
Viewing the Status of SentText  
Messages  
Text messages that you send are stored in the outbox. To view  
the contents of your outbox:  
Find the Feature  
M > Messages > Outbox  
Messages are sorted from newest to oldest. The following icons  
indicate message status:  
á = sending in progress  
Y = delivered  
m = sending failed  
103  
Shortcuts  
Your phone includes several pre-programmed shortcuts. You can  
create additional shortcuts, if you like, to mark frequently used  
menu items.  
Standard Shortcuts  
The following shortcuts are pre-programmed in your phone. You  
cannot edit or delete these shortcuts.  
DoThis  
To  
Press M, then  
zoom in/out your phone’s display  
press and hold M view  
(within two seconds)  
(See “Changing the Zoom Setting”  
on page 27.)  
Press M #  
display your phone number  
go to the dialed calls list  
(See “Recent Calls” on page 69.)  
Press N  
exit the menu system and return to  
the idle display  
Press O  
User-Settable Shortcuts  
You can create shortcuts to many menu features and  
applications. A shortcut takes you directly to the menu item, or  
performs the menu action (if applicable).  
104  
Shortcuts  
Creating a Shortcut  
You can assign a keypad shortcut, or both a keypad shortcut and  
a voice shortcut to a menu item.  
A voice shortcut lets you go directly to a menu item by saying its  
shortcut name.  
Tip: Make your voice recording in a quiet location. Hold the  
phone about four inches (10 centimeters) from your mouth, and  
speak directly into the phone’s microphone in a normal tone of  
voice.  
DoThis  
To  
1
Press M  
enter the menu system  
2
Scroll to the item to  
which you want to  
assign a shortcut  
highlight the menu item  
3
4
Press and hold M  
open the shortcut editor  
The phone displays:  
Assign Shortcut for:  
Item”?  
where Item is the name of the  
item you selected.  
Press YES (-)  
view shortcut options  
105  
Shortcuts  
DoThis  
To  
5
Press CHANGE (+)  
change the keypad shortcut  
number, if necessary  
or  
Press DONE (-)  
select the default keypad  
shortcut number and close the  
shortcut editor if you do not  
want to assign a voice shortcut  
or  
Press S  
scroll to Voice if you want to  
assign a voice shortcut  
6
7
Press RECORD (+)  
begin the recording process  
The phone displays Press Voice  
Key then say voice shortcut.  
Press and release the  
voice key on the right  
side of your phone and  
say the shortcut’s name  
(in two seconds)  
record the shortcut name  
The phone displays Press Voice  
Key then REPEAT voice  
shortcut.  
8
9
Press and release the  
voice key and repeat  
the name  
confirm the shortcut name  
The phone displays Trained:  
Voice Shortcut  
Press DONE (-)  
store the shortcut name and  
close the shortcut editor  
106  
Shortcuts  
Using Shortcuts  
You can use a shortcut from the idle display, while on a call, or  
while scrolling through a menu.  
Use a Keypad Shortcut  
If you know the shortcut number:  
Press  
To  
1
M
open the menu  
2
the shortcut’s number go to the menu item, or perform  
the menu action  
Select a Shortcut From the List  
To select a shortcut from the shortcut list:  
Find the Feature  
M > Shortcuts  
> the shortcut you want  
Use aVoice Shortcut  
To use a voice shortcut:  
DoThis  
To  
1
Press M  
open the menu  
2
Press and release the  
voice key on the right  
side of your phone and  
say the shortcut’s name  
(in two seconds)  
go to the menu item, or perform  
the menu action  
107  
Voice Notes  
The voice note feature lets you record personal messages or  
phone calls. You can play back a voice note at any time. There  
are no pre-recorded voice notes on your phone.  
Recording a Voice Note  
Use this procedure to record a voice note when the idle display is  
visible, or use it during a phone call to record the call. Your  
phone plays an alert tone to notify the other party that the call is  
being recorded.  
Note: Recording phone calls is subject to varying state and  
federal laws regarding privacy and recording of conversations.  
Tip: Make your voice recording in a quiet location. Hold the  
phone about four inches (10 centimeters) from your mouth, and  
speak directly into the phone’s microphone in a normal tone of  
voice.  
DoThis  
Result  
1
Press and hold the voice  
key on the right side of  
A tone sounds in the  
earpiece and the phone  
your phone for the duration displays the Recording  
of the recording. Voice Note message.  
2
3
Speak your voice note into The phone records the  
the phone while continuing message and displays a  
to hold the voice key.  
recording timer.  
Release the voice key to  
stop recording.  
The phone displays the voice  
notes list number and the  
total recording time.  
108  
Voice Notes  
Viewing the Voice Notes List  
The voice notes list shows all your voice notes along with other  
important information and features.  
Find the Feature  
M > Voice Notes  
Locked  
voice note  
Time/date  
recorded  
Voice Notes  
2)2:20pm 6/1/00  
1)4:05am 4/1/00  
f
Down scroll  
arrow  
Play the  
highlighted  
voice note  
M
EXIT  
PLAY  
Return to  
previous screen  
Press  
M
Voice Notes Menu  
to open the  
New Voice Note appears at the end of the list or by itself if no  
voice notes are stored. Select New Voice Note to view  
instructions on how to record a new voice note.  
Playing a Voice Note  
To play a recorded voice note:  
Find the Feature  
M > Voice Notes  
Press  
To  
scroll to the voice note  
1
S
2
PLAY (+)  
play the voice note  
109  
Voice Notes  
When an optional Motorola Original™ headset accessory or FM  
Stereo Radio Headset accessory is connected to your phone,  
voice note playback is automatically routed to the headset.  
Tip: You can play a voice note while taking a call. It will not be  
transmitted to the other party.  
Playback Screen  
While the voice note is playing, the playback screen is displayed.  
Indicates  
% played  
Voice note  
number  
Voice Note 3  
{
}
Press  
*
to rewind  
Press  
#
fast forward  
to  
SAVE  
M
DELETE  
Return to  
previous  
screen  
Press  
M
Voice Notes Menu  
to open the  
Erase  
voice note  
110  
Voice Notes  
Voice Note Controls  
While playing back a voice note, press these keys to do the  
following:  
If the voice note  
Stop playback  
is unlocked, stop  
playback and  
and go to Voice  
Notes Menu  
.
display Delete  
Voice Note?  
Stop playback  
and return to  
voice notes list.  
If the voice note  
is locked, stop  
playback and  
unlock voice note.  
Raise or lower  
playback volume  
of voice note.  
Press any number  
key to alternately  
stop and start  
playback.  
Stop playback  
and scroll  
up/down to  
next voice note.  
Fast forward  
three seconds,  
resume playing.  
Rewind three  
seconds, resume  
playing.  
When playback is  
complete, press to  
restart.  
Press and hold  
to fast forward  
to end.  
Press and hold  
to rewind to the  
beginning.  
111  
Voice Notes  
Locking and Unlocking a Voice Note  
You can prevent a voice note from being accidentally deleted by  
locking it. To delete a locked voice note, you must first unlock it.  
Find the Feature  
M > Voice Notes  
Press  
To  
scroll to the voice note you want to  
lock or unlock  
1
S
2
3
4
M
open the Voice Notes Menu  
scroll to Lock or Unlock  
S
SELECT (+)  
lock or unlock the voice note  
You can also lock or unlock a voice note while playing it back.  
When the playback screen is displayed:  
Press  
To  
1
2
3
M
open the Voice Notes Menu  
scroll to Lock or Unlock  
S
SELECT (+)  
lock or unlock the voice note  
Playback stops when you lock or unlock a voice note. Press any  
number key to resume playback.  
112  
Voice Notes  
Deleting a Voice Note  
You can delete a single unlocked voice note or all unlocked voice  
notes. To delete a locked voice note, you must first unlock it. See  
“Locking and Unlocking a Voice Note” on page 112.  
Find the Feature  
M > Voice Notes  
Press  
To  
scroll to the voice note you want to  
delete  
1
S
2
3
4
M
open the Voice Notes Menu  
scroll to Delete or Delete All  
select the highlighted option  
S
SELECT (+)  
The phone displays  
Delete Voice Note X?, or  
Delete All Voice Notes?  
5
YES (-)  
delete the selected voice note, or  
delete all voice notes  
Notes:  
• You can always press NO (+) to cancel deletion.  
• A deleted voice note cannot be recovered.  
113  
Micro-Browser  
The micro-browser lets you access Web pages on  
your phone. Contact your service provider to set up  
access, if necessary.  
Starting a Micro-Browser Session  
To open the micro-browser:  
Find the Feature  
M > Browser  
The micro-browser displays the home page set up by your service  
provider.  
Press  
To  
scroll to a bookmark or service  
1
S
2
SELECT (+)  
select the service  
Shortcut: If you open a text message with a Web address (URL)  
embedded in it, you can press M > Go To to launch the  
micro-browser and go directly to the URL. If more than one URL  
is embedded, you can select one from a list.  
If you are unable to establish a network connection with the  
micro-browser, contact your service provider.  
114  
Micro-Browser  
Interacting With Web Pages  
You can perform the following operations on a Web page:  
DoThis  
To  
scroll through a text message  
Press S  
scroll through and select items in a  
list  
Press S and then  
SELECT (+)  
Press keypad keys  
enter requested information  
and then OK (+)  
Tip: Press * to delete one letter  
at a time if you make a mistake.  
call the number from the  
micro-browser  
Press S to scroll to a  
phone number on a Web  
page, then press N  
Press *  
go back to the previous Web page  
Press M  
open the Browser Menu  
115  
AdjustingYour Settings  
You can adjust a wide variety of phone settings to suit your  
needs.  
Ring Styles  
Your phone rings or vibrates to notify you of an incoming call,  
message, or other event. This ring or vibration is called an alert.  
You can select one of five different alert styles:  
Loud ring  
Vibrate  
Silent  
Soft ring  
w
y
t
x
u
Ring and vibrate  
The alert setting indicator in your display shows the current alert  
style (see illustration on page 25).  
Each alert style contains settings for ringer and keypad volume. It  
also includes alert tone settings for different events: incoming  
calls, text messages, voicemail messages, data calls, fax calls,  
alarms, and reminders. You can modify the settings in each alert  
style.  
Select an Alert Style  
Find the Feature  
M > Settings > Ring Styles  
> Style  
Press  
To  
scroll to the alert style you want to  
use  
1
S
116  
Adjusting Your Settings  
Press  
To  
2
SELECT (+)  
select the alert style  
The phone displays the  
Changed: Style message.  
Customize an Alert Style  
You can customize an alert style by changing the alerts used for  
specific events (such as incoming calls, text messages, etc.). Your  
phone includes a variety of preset alert tones and vibrations.Any  
changes you make are saved to the current alert style.  
Tip: This feature also lets you set the alert style’s ringer volume  
and keypad volume.  
Find the Feature  
M > Settings > Ring Styles  
> Style Detail  
Note: Style represents the name of the current alert style.  
Press  
To  
scroll to the event for which you want  
to set a new alert  
1
S
2
CHANGE (+)  
select the event  
The phone displays the list of  
available alerts.  
scroll to the alert you want for the  
event  
3
S
117  
Adjusting Your Settings  
Press  
To  
4
SELECT (+)  
select the alert  
The phone displays the  
Changed: Event Alert message.  
Use the MyTones Feature  
You can create up to 32 custom alert tones for your phone. The  
tones you create appear in the list of available alerts (see  
“Customize an Alert Style” on page 117).  
Creating aTone  
Find the Feature  
M > Settings > Ring Styles  
> My Tones  
Press  
To  
scroll to [New Tone]  
1
2
3
4
S
SELECT (+)  
CHANGE (+)  
keypad keys  
select [New Tone]  
select Notes  
enter notes for the tone (see  
“Entering Notes” on page 119)  
5
6
7
8
9
OK (+)  
store the notes  
CHANGE (+)  
keypad keys  
OK (+)  
select Name  
enter the name for the tone  
store the name  
DONE (-)  
store the tone  
118  
Adjusting Your Settings  
Entering Notes  
To create a new tone, use the keypad keys to enter each note.  
Press a key multiple times to cycle through its available notes or  
options (pitch, octave, or length). The default setting for a new  
tone is a quarter note in octave two.  
Key  
1
Phone Display Description  
1
2
3
A
B
C
D
E
F
G
R
#
b
q
h
w
set octave one  
set octave two  
set octave three  
2
3
note A  
note B  
note C  
note D  
note E  
note F  
4
7
0
note G  
rest  
sharp  
flat  
quarter note or quarter rest  
half note or half rest  
whole note or whole rest  
119  
Adjusting Your Settings  
Enter a note as follows:  
Task  
Action  
Change the  
octave  
Set the new octave (1, 2, or 3) before  
selecting the note. The new octave applies  
to the note and all following notes until  
you change it again.  
Select the note  
(required)  
Press a keypad key to enter a note.  
Change a note to Enter a sharp or flat (#or b) after selecting  
a sharp or flat  
the note.  
Some sharps and flats are played as  
standard notes. For example, B# is the  
same as C. Press S to scroll to valid notes  
when entering a new note.  
Change a note’s Set the new length (q, h, or w) after  
length  
selecting the note. The new length applies  
to the note and all following notes until  
you change it again.  
Add a rest  
Enter one or more rests (R characters) as  
needed in the tone sequence. You can set  
the length of the rest by entering a q, h, or  
w character after the rest, just as you can  
for a note.  
Listen to a new  
tone as you  
compose it  
Press M to enter the Compose Menu,  
and select Play All to play the notes you  
have entered.  
120  
Adjusting Your Settings  
Example  
Press the following keys to play this sequence of notes and rests  
in octave three: C (quarter note), E flat (quarter note), half rest,  
and G (whole note):  
Press  
To  
Phone Display  
1
1 1 1  
set octave three  
3
2
2 2 2  
enter a quarter  
C
note C  
3
3 3 7 7 enter a quarter  
Eb  
note E flat  
4
5
4 4 0 0 enter a half rest  
Rh  
4 0 0 0 enter a whole  
Gw  
note G  
Playing aTone  
Find the Feature  
M > Settings > Ring Styles  
> My Tones  
Press  
To  
scroll to the tone you want to play  
1
2
3
4
S
M
open the My Tones Menu  
scroll to Play  
S
SELECT (+)  
select Play  
The phone displays the playback  
meter and plays the tone.  
121  
Adjusting Your Settings  
Press  
To  
5
PLAY (+)  
or  
CANCEL (-)  
play the tone again  
return to the my tones list  
Editing aTone  
You cannot edit the standard alert tones included with your  
phone. To edit a custom tone that you created:  
Find the Feature  
M > Settings > Ring Styles  
> My Tones  
Press  
To  
scroll to the tone you want to edit  
1
2
3
S
EDIT (+)  
open the tone details  
scroll to the details you want to edit  
S
(Name or Notes)  
4
5
CHANGE (+)  
select the details you want to edit  
keypad keys  
enter new text or notes (see  
“Entering Notes” on page 119)  
6
OK (+)  
store the details  
Deleting aTone  
You cannot delete the standard alert tones included with your  
phone. To delete a custom tone that you created:  
Find the Feature  
M > Settings > Ring Styles  
> My Tones  
122  
Adjusting Your Settings  
Press  
To  
scroll to the tone you want to delete  
1
2
3
4
5
S
M
open the My Tones Menu  
scroll to Delete  
S
SELECT (+)  
YES (-)  
select Delete  
confirm the deletion  
Reminders  
A reminder is an alert that rings or vibrates every five minutes to  
notify you about a voicemail or text message that you have  
received, or a datebook event that you have scheduled.  
To set or turn off reminders:  
Find the Feature  
M > Settings > Ring Styles  
> Style Detail > Reminders  
Note: Style represents the name of the current alert style.  
Press  
To  
scroll to the reminder alert you want:  
1
S
Beep, Vibrate, or Off  
Beep or Vibrate sets the  
corresponding reminder alert type.  
Off turns off all reminders.  
2
SELECT (+)  
select the reminder alert  
123  
Adjusting Your Settings  
Reordering Menu Items  
You can customize the order of the items in your phone’s main  
menu, depending upon your usage.  
Find the Feature  
M > Settings  
> Other Settings  
> Personalize > Main Menu  
Press  
To  
scroll to the menu item you want to  
move  
1
S
2
GRAB (+)  
grab the menu item you want to  
move  
move the item up or down the menu  
insert the item in the new location  
3
4
S
INSERT (+)  
Customizing a Soft Key Function  
You can relabel the soft keys (- and +) and the smart key  
to access different main menu items from the idle display.  
Find the Feature  
M > Settings  
> Other Settings  
> Personalize > Keys  
Press  
To  
scroll to Left, Right, or Smart  
1
2
3
S
CHANGE (+)  
open the key editor  
scroll to the new key function  
S
124  
Adjusting Your Settings  
Press  
To  
4
CHANGE (+)  
confirm the new function  
The key will have the new function  
whenever the phone is idle.  
Hands-Free Use  
You can purchase an optional Motorola Original™  
hands-free car kit or headset for your phone. These  
accessories provide alternative ways for you to use your  
phone without using your hands.  
Note: The use of wireless devices and their accessories may be  
prohibited or restricted in certain areas. Always obey the laws  
and regulations on the use of these products.  
Automatic Answer  
When you activate automatic answer and connect your phone to  
a car kit or headset, your phone automatically answers calls after  
two rings.  
Find the Feature  
M > Settings  
> Other Settings  
Press  
To  
scroll to Car Settings or Headset  
1
2
3
4
5
S
SELECT (+)  
S
select the feature  
scroll to Auto Answer  
select Auto Answer  
scroll to On or Off  
CHANGE (+)  
S
125  
Adjusting Your Settings  
Press  
To  
6
SELECT (+)  
confirm the setting  
Automatic Hands-Free  
You can set up your phone to automatically route calls to a car  
kit when it detects a connection.  
Find the Feature  
M > Settings  
> Other Settings  
> Car Settings  
> Auto Handsfree  
Press  
To  
scroll to On or Off  
1
S
2
SELECT (+)  
confirm the setting  
Power-Off Delay  
When your phone is connected to a car kit, you can set it to stay  
on for a specified time period after you switch off the ignition.  
This keeps your phone from draining your vehicle battery by  
staying on indefinitely, but leaves your phone on long enough  
that you do not have to re-enter your unlock code when you  
make short stops.  
Find the Feature  
M > Settings  
> Other Settings  
> Car Settings  
> Power-Off Delay  
126  
Adjusting Your Settings  
Press  
To  
scroll to the time delay option you  
want  
1
S
2
SELECT (+)  
confirm your selection  
Caution: If you select Continuous, the phone does not power  
off when you turn off the ignition. Be careful not to accidentally  
drain your vehicle battery if you select this option.  
ChargerTime  
When your phone is connected to a car kit, you can set it to  
charge itself for a specified time period after you switch off the  
ignition. This helps ensure that the phone battery gets fully  
charged while the vehicle is parked.  
Find the Feature  
M > Settings  
> Other Settings  
> Car Settings  
> Charger Time  
Press  
To  
scroll to the charge time option you  
want  
1
S
2
SELECT (+)  
confirm your selection  
127  
Data and Fax Calls  
A Motorola Original™ data kit lets you transfer data  
between your phone and a computer or other external  
device. You can:  
• synchronize data between your phone and an external  
®
device with Starfish TrueSync software, a Motorola  
accessory product. See the TrueSync user guide for more  
information.  
Note:TrueSync software is designed to synchronize with  
basic features of many popular Personal Information  
Management (PIM) software and hardware products.  
• use your phone as a modem to connect to the Internet  
• use your phone to send and receive data and fax calls on  
your computer or hand-held device.  
ConnectingYour Phone to an External  
Device  
Connect your phone to an external device (such as a computer or  
hand-held device) using a serial cable or a USB cable.  
Note: Not all devices are compatible with serial cable or USB  
cable connections. Check your external device for specifications.  
Set Up a Cable Connection  
Attach a serial cable or Motorola Original USB cable to the  
phone and external device as follows. Your phone plays a short  
tone when the cable connects.  
128  
Data and Fax Calls  
Note: Check your computer or hand-held device to determine  
the type of cable you need.  
Attaching a Serial Cable  
Use the interchangeable head on the Motorola Multi-Connect  
Serial Cable to connect a computer, Palm III device, or Palm V  
device to your phone.  
DoThis  
1
Plug the serial cable  
into the detachable  
head. Make sure  
that the Motorola  
logo on the  
detachable head  
and the metal  
shielding on the  
serial cable plug are  
both facing you.  
2
3
With the Motorola  
logo and the phone  
both facing you,  
plug the detachable  
head into your  
phone’s accessory  
connector port.  
Plug the other end of the cable into the serial interface  
connection on the external device and tighten the screws.  
129  
Data and Fax Calls  
Attaching a USB Cable  
DoThis  
1
Plug the end of the  
cable with the Motorola  
logo into your phone’s  
accessory connector  
port. Make sure that the  
logo and the phone are  
both facing you.  
2
Plug the other end—the USB connection—into the USB  
port on the external device.  
Install the Software  
Install the software from the CD-ROM that comes with your  
Motorola Original data kit. See the data kit’s user guide for more  
information.  
Sending a Data or Fax Call  
You can connect your phone to a computer or hand-held device  
to send data or a fax from the connected device.  
Use this feature to transfer data from your computer onto  
another device, and to synchronize phonebook and datebook  
information between your phone, computer, and/or hand-held  
device.  
130  
Data and Fax Calls  
Connect your phone (see “Connecting Your Phone to an External  
Device” on page 128) and do the following:  
DoThis  
To  
1
Check the phone make sure that the phone is  
connected and powered on  
2
Open the  
application on  
your computer  
place the call through the application  
(such as dial-up-networking or fax)  
Note: You cannot dial data or fax  
numbers through your phone’s  
keypad. You must dial them through  
your computer.  
3
End the call from close the call and connection when  
the connected  
device  
the transfer is complete  
Receiving a Data or Fax Call  
You can connect your phone to a computer or hand-held device  
to receive data or a fax.  
Use this feature to transfer data to your computer from another  
device.  
Set UpYour Phone  
Before you receive a data or fax call, you must configure your  
phone for the incoming call type and connect the phone to the  
device that will receive the call.  
Find the Feature  
M > Settings > Connection  
> Incoming Call  
131  
Data and Fax Calls  
DoThis  
To  
1
Press  
select the Next Call menu option  
CHANGE (+)  
scroll to Data In Only or  
Fax In Only  
2
Press S  
Your phone mutes the earpiece and  
routes the next incoming call to the  
connected device.  
3
4
Press  
SELECT (+)  
set the format for the next incoming  
call  
Connect your  
phone to the  
device  
enable the data or fax transfer  
(See “Connecting Your Phone to an  
External Device” on page 128.)  
Note:You cannot answer incoming voice calls when your phone  
is in data or fax mode. Any voice calls you receive are treated as  
unanswered calls. You must reset your phone to voice mode to  
return these calls. See “Reset Normal Voice Operation” on  
page 133 and.  
Transfer the Data or Fax  
Your phone notifies you when the data or fax call arrives, and  
transfers the call to the connected device. You must use the  
application running on the connected device to answer the call.  
132  
Data and Fax Calls  
End the Data/Fax Connection  
When the data or fax transfer is complete:  
DoThis  
To  
End the call from the close the connection  
connected device  
Reset NormalVoice Operation  
After you are done with the data or fax call, you must reset your  
phone to resume normal voice operations.  
Find the Feature  
M > Settings > Connection  
> Incoming Call  
DoThis  
To  
1
Press  
select the Next Call menu option  
CHANGE (+)  
scroll to Normal  
2
3
Press S  
Press  
SELECT (+)  
reset your phone to make and receive  
regular voice calls  
Your phone also reverts to normal voice operations when you  
turn it off and then turn it back on.  
133  
Security  
Assigning a New Code or Password  
Your phone’s four-digit unlock code is originally set to 1234, and  
the six-digit security code is originally set to 000000 at the  
factory. Your service provider may reset these numbers before  
you receive your phone.  
If your service provider has not reset these numbers, we  
recommend that you change them to prevent other users from  
accessing your personal information or modifying your phone  
settings. The unlock code must contain four digits, and the  
security code must contain six digits. Be sure to make a note of  
the new numbers.  
Notes:  
• Your service provider may retain your phone’s security code  
for customer service purposes. In this case, you will not be  
able to use phone features that require you to enter the  
security code (such as master clear, master reset, and the  
unlock code bypass feature).  
• If the only code you can change is the unlock code, the  
New Passwordsmenu is unavailable and the Unlock Code  
option appears on the Phone Lockmenu. In this case, open  
the unlock code editor by selecting: M > Settings  
> Security > Phone Lock > Unlock Code.  
To change a code or password:  
Find the Feature  
M > Settings > Security  
> New Passwords  
134  
Security  
Press  
To  
scroll to the code or password you  
want to change  
1
S
2
3
CHANGE (+)  
select the code or password  
enter your old code  
keypad keys  
If you do not know your code, see “If  
You Forget a Code or Password” on  
page 135.  
4
5
6
7
8
OK (+)  
keypad keys  
OK (+)  
keypad keys  
OK (+)  
submit your old code  
enter the new code  
assign the new code  
re-enter the new code  
confirm the new code  
IfYou Forget a Code or Password  
If you forget your security code (originally set to 000000),  
contact your service provider.  
If you forget your unlock code, try entering 1234 or the last four  
digits of your phone number. If that does not work, do the  
following when you see the Enter Unlock Code message:  
Press  
To  
1
2
3
M
go to the unlock code bypass screen  
keypad keys  
enter your security code  
submit your security code  
OK (+)  
135  
Security  
Locking and UnlockingYour Phone  
You can lock your phone manually or set your phone to lock  
automatically whenever you turn it off.  
When you try to use a locked phone, it asks you to enter the  
unlock code. A locked phone still rings or vibrates for incoming  
calls or messages, but you must unlock it to answer.  
You can make emergency calls on your phone even when it is  
locked. See “Dialing an Emergency Number” on page 34.  
LockYour Phone Manually  
Find the Feature  
M > Settings > Security  
> Phone Lock > Lock Now  
Press  
To  
1
keypad keys  
enter your four-digit unlock code  
2
OK (+)  
lock the phone  
SetYour Phone to Lock Automatically  
You can set your phone to lock every time you turn it off:  
Find the Feature  
M > Settings > Security  
> Phone Lock  
> Automatic Lock > On  
Press  
To  
1
keypad keys  
enter your four-digit unlock code  
2
OK (+)  
set the phone to lock automatically  
136  
Security  
UnlockYour Phone  
At the Enter Unlock Code prompt:  
Press  
To  
1
keypad keys  
enter your four-digit unlock code  
The unlock code is originally set to  
1234. If necessary, see “If You Forget  
a Code or Password” on page 135.  
2
OK (+)  
unlock your phone  
Restricting Calls  
You can stop all incoming and/or outgoing calls, or you can  
restrict outgoing calls to the numbers stored in your phonebook.  
Notes:  
• You can still place calls to emergency numbers when  
outgoing calls are restricted.  
• Your phone still receives incoming text messages when  
incoming calls are restricted.  
Find the Feature  
M > Settings > Security  
> Restrict Calls  
Press  
To  
1
2
3
keypad keys  
OK (+)  
S
enter your four-digit unlock code  
open the restrict calls menu  
scroll to Outgoing Calls or  
Incoming Calls  
137  
Security  
Press  
To  
4
CHANGE (+)  
select Outgoing Calls or  
Incoming Calls  
5
6
CHANGE (+)  
change the Allow setting  
scroll to All or None (for incoming  
calls)  
S
or  
scroll to All, None, or Phonebook(for  
outgoing calls)  
7
SELECT (+)  
select the calls you want to allow  
The phonebook application is not locked when you restrict  
outgoing calls to numbers stored in the phonebook.To prevent a  
user from adding (and then calling) a new phonebook entry, you  
may want to lock the phonebook application under these  
circumstances. See the “Lock Application” item on page 63.  
138  
Troubleshooting  
Check these questions first if you have problems with your  
phone:  
Question  
Answer  
Is your phone set Press M #. If you do not see your  
up correctly?  
phone number, contact your service  
provider.  
Is your battery  
charged? Do you  
see B in the  
display?  
The battery level indicator should have  
at least one segment showing (C). If  
it does not, recharge your battery. (See  
“Charging the Battery” on page 20 and  
“Battery Use” on page 30.)  
Does the handset Make sure that your antenna is fully  
have a signal?  
Do you see j in  
the display?  
extended. The signal strength indicator  
should have at least one segment  
showing (1). If it does not, move to an  
area with a stronger signal to use your  
phone.  
Is the earpiece  
While on a call, press the upper volume  
volume too low? key on the side of your phone.  
Is the other party Make sure that your antenna is fully  
unable to hear  
you?  
extended and that your phone is not  
muted. Press UNMUTE (+) if  
necessary to unmute the phone.  
Also, make sure that your phone’s  
microphone is not blocked by its  
carrying case or a sticker.  
139  
Troubleshooting  
Question  
Answer  
Has the phone  
Dropping your phone, getting it wet, or  
been damaged,  
dropped, or  
gotten wet?  
using a non-Motorola battery or battery  
charger can damage the phone. The  
phone’s limited warranty does not cover  
liquid damage or damage caused from  
using non-Motorola accessories.  
Was a  
non-Motorola  
battery or  
battery charger  
used?  
The following refer to specific problems:  
Problem  
Solution  
My phone was  
Report a stolen phone to the police and  
stolen. To whom to your service provider (the company  
should I report  
this?  
that sends you your monthly wireless  
service bill).  
I forgot my  
password.  
See “If You Forget a Code or Password”  
on page 135.  
I pressed the  
power key, but  
nothing  
Be sure to press and hold P (the  
power key) until the display appears  
and you hear an audible alert. (This  
could take several seconds.) If nothing  
happens, check that a charged battery  
is installed. (See “Installing the Battery”  
on page 19.)  
happened.  
140  
Troubleshooting  
Problem  
Solution  
The display says: Enter the factory-preset unlock code  
Enter Unlock  
Code. How do I  
unlock my  
phone?  
(1234), or the last four digits of your  
phone number. (See “Locking and  
Unlocking Your Phone” on page 136.) If  
this fails, call your service provider (the  
company that sends you your monthly  
wireless service bill).  
My phone asks  
for an unlock  
code when I try  
to open a  
The application you want is locked. If  
you own the phone but do not know  
the unlock code, see “If You Forget a  
Code or Password” on page 135.  
feature.  
My phone does  
not ring.  
If you see t or y in the display,  
then the ringer is turned off. See  
“Ring Styles” on page 116.  
Also, the ringer may be set to Silent  
even though your phone is set to a ring  
alert style. See “Customize an Alert  
Style” on page 117.  
My phone rings  
even though I  
selected the  
Silent (or  
The ringer may be set to play a tone  
even though your phone is set to a  
silent alert style. See “Customize an  
Alert Style” on page 117.  
Vibrate) alert  
style.  
141  
Troubleshooting  
Problem  
Solution  
I tried to place a Your call did not reach the wireless  
call and heard an system. You may have dialed the  
alternating high/ number too soon after turning the  
low tone.  
phone on. Wait until the display says  
Ready before making a call.  
I cannot send/  
receive calls.  
Make sure that your antenna is fully  
extended and that you have a phone  
signal (see the “Signal Strength  
Indicator” item on page 25). Avoid  
electrical or radio interference, and  
obstructions such as bridges, parking  
garages, or tall buildings.  
Your phone also may have the  
Restrict Calls feature turned on. If  
you know the unlock code, you can  
change this setting in the security menu  
(M > Settings > Security).  
My phone has  
poor reception  
and drops calls.  
Make sure that your antenna is fully  
extended and is not bent or damaged.  
Also, make sure you have a phone  
signal (see the “Signal Strength  
Indicator” item on page 25). Stay clear  
of any obstructions such as bridges,  
parking garages, or tall buildings.  
142  
Troubleshooting  
Problem  
Solution  
I cannot hear  
others on my  
phone.  
While on a call, press the upper volume  
key on the left side of your phone. Your  
phone display should show the volume  
increasing.  
Also, make sure that your phone’s  
earpiece is not blocked by its carrying  
case.  
I cannot open my Before you can use text or information  
inbox.  
services messages, you must set up the  
appropriate inbox. See “Setting Up the  
Text Message Inbox” on page 95.  
How do I see the To see the most recent calls you dialed  
calls I sent or  
received?  
or received, open the “Recent Calls”  
lists:  
M > Recent Calls  
> Received Calls  
or  
Dialed Calls  
143  
Troubleshooting  
Problem  
Solution  
My phone will  
not send  
voicemail  
commands,  
passwords, or  
other codes.  
Your phone sends commands and  
passwords as DTMF tones. You can set  
your phone’s DTMF tones to be Long,  
Short, or Off. If you have trouble  
sending numbers, try changing your  
DTMF setting.  
1
From the idle display, press:  
M > Settings  
> Other Settings  
> Initial Setup  
> DTMF  
2
3
Press S to scroll to Long or Short  
(some analog networks may not  
recognize short tones).  
Press SELECT (+) to select it.  
My phone’s  
display is too  
dark.  
You can use the Contrast feature (see  
page 66) to change the level of contrast  
in your phone display.  
You can also use the Backlight feature  
(see page 65) to change the length of  
time that your phone’s backlight display  
stays on.  
144  
Troubleshooting  
Problem  
Solution  
My battery didn’t Your battery’s performance is affected  
last as long as I  
expected. What  
can I do to  
extend battery  
life?  
by charge time, feature use,  
temperature changes, and other factors.  
For tips on extending your battery life,  
see “Battery Use” on page 30.  
I am unable to  
record a voice  
note, voice  
name, or voice  
shortcut  
Try moving to a quieter location to make  
your voice recording. Hold the phone  
about four inches (10 centimeters) away  
from your mouth, and speak directly  
into your phone’s microphone in a  
normal tone of voice.  
I plugged the  
data cable into  
The beep indicates that you are set up  
correctly. If you did not hear a beep,  
my phone but my make sure that both ends of the data  
phone did not  
beep. How do I  
cable are connected—the smaller end  
to your phone and the larger end to  
know if the data your computer.  
cable is ready to  
go?  
Also, your computer may have  
deactivated the port to save power. Try  
opening an application that uses the  
port, like a fax or dial-up application,  
and your computer will automatically  
activate the port.  
145  
Troubleshooting  
Problem  
Solution  
My phone  
You must be in an area with digital  
beeped when I  
attached the  
data cable, but  
my data and fax  
applications  
coverage. Check your phone’s display  
for the digital signal indicator (F).  
Some wireless networks may not  
support data or fax transmission. If you  
see the digital indicator, but you are  
roaming on an unfamiliar network, this  
may be the case.  
don’t work.  
Also, remember that data and fax  
transmission usually requires a  
subscription. Call your service provider  
for more information.  
When sending  
data with the  
data cable, why  
does the  
19200 Kbps is the data transfer rate of  
the connection between your computer  
and the phone. The rate of the  
connection between your phone and  
computer show a the network is displayed on your phone,  
connection rate  
of 19200 Kbps?  
and will be either 14400 or 9600 Kbps.  
I can’t end my  
data call by  
closing the  
application on  
my computer.  
What can I do?  
Try pressing O on your phone. Also try  
disconnecting the cable or turning off  
the phone. If possible, always close the  
connection through your computer.  
These alternative methods may disrupt  
the application on your computer.  
146  
Troubleshooting  
Problem  
Solution  
I launched the  
You may be in an area without service.  
micro-browser  
but the display  
says: Service Not  
Available.  
If you have wireless service, look in the  
display for the digital signal indicator  
(F). If you do not see the indicator, you  
may be in an area that has only analog  
service or no service at all. If you see the  
digital signal indicator, you may be  
connected to a digital network that  
does not support Internet access.  
I launched the  
micro-browser  
but the display  
says: Data Server  
Unavailable.  
Try again in a few minutes. The servers  
may be temporarily busy.  
147  
Programming Instructions  
Follow this procedure if you need to program your phone’s  
phone number or system ID.  
Note: Programming is normally done by a trained technician at  
the site of purchase. Users should not make changes other than  
ones in the following procedure.  
Before programming, ask your service provider for your:  
• 10-digit MIN (Mobile Identification Number)  
• 8- to 15-digit IMSI (International Mobile Service Identifier)  
• 8- to 15-digit MDN (Mobile Directory Number)  
• 5-digit AMPS SysID number  
• 5-digit CDMA SysID number  
DoThis  
To  
1
Press 7 4 6 6 3 open the user activation  
# M M  
menu  
(These keys spell P-H-O-N-E  
+ # M M).  
2
3
Press SELECT (+)  
select NAM1  
Press the keypad keys for the open the MIN display and  
10-digit MIN  
enter the new MIN  
4
5
Press OK (+)  
store the new MIN  
Similarly, enter appropriate numbers for the IMSI, MDN,  
AMPS SysID, and CDMA SysID  
6
7
Press DONE (-)  
close the NAM1 list  
Press BACK (-)  
close the user activation  
menu  
148  
Specific Absorption Rate  
Data  
This model phone meets the government’s  
requirements for exposure to radio waves.  
Your wireless phone is a radio transmitter and receiver. It is  
designed and manufactured not to exceed limits for exposure to  
radio frequency (RF) energy set by the U.S. Federal  
Communications Commission for the United States and by  
Health Canada for Canada. These limits are part of  
comprehensive guidelines and establish permitted levels of RF  
energy for the general population. The guidelines are based on  
standards that were developed by independent scientific  
organizations through periodic and thorough evaluation of  
scientific studies. The standards include a substantial safety  
margin designed to assure the safety of all persons, regardless of  
age or health.  
The exposure standard for wireless mobile phones employs a  
unit of measurement known as the Specific Absorption Rate, or  
SAR. The SAR limit set by the FCC and by Health Canada is 1.6  
1
W/kg. Tests for SAR are conducted using standard operating  
positions accepted by the FCC and by Industry Canada with the  
phone transmitting at its highest certified power level in all  
tested frequency bands. Although the SAR is determined at the  
highest certified power level, the actual SAR level of the phone  
while operating can be well below the maximum value. This is  
because the phone is designed to operate at multiple power  
levels so as to use only the power required to reach the network.  
149  
In general, the closer you are to a wireless base station antenna,  
the lower the power output.  
Before a phone model is available for sale to the public in the  
U.S. and Canada, it must be tested and certified to the FCC and  
Industry Canada that it does not exceed the limit established by  
each government for safe exposure. The tests are performed in  
positions and locations (e.g., at the ear and worn on the body)  
reported to the FCC and available for review by Industry Canada.  
The highest SAR value for this model phone when tested for use  
2
at the ear is 0.42 W/kg , and when worn on the body, as  
2
described in this user guide, is 1.23 W/kg. (Body-worn  
measurements differ among phone models, depending upon  
available accessories and regulatory requirements). While there  
may be differences between the SAR levels of various phones  
and at various positions, they all meet the governmental  
requirements for safe exposure.  
The FCC and Industry Canada have granted an Equipment  
Authorization for this model phone with all reported SAR levels  
evaluated as being in compliance with the FCC and Health  
Canada RF exposure guidelines. SAR information on this model  
phone is on file with the FCC and can be found under the Display  
Grant section of:  
http://www.fcc.gov/oet/fccid  
after searching on FCC ID IHDT56AD1. You may also refer to  
Motorola’s Web site:  
http://www.motorola.com/rfhealth  
150  
Additional information on Specific Absorption Rates (SAR) can  
be found on the Cellular Telecommunications & Internet  
Association (CTIA) Web site:  
http://phonefacts.net  
or the Canadian Wireless Telecommunications Association  
(CWTA) Web site:  
http://www.cwta.ca  
1. In the United States and Canada, the SAR limit for mobile phones used by  
the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The  
standard incorporates a substantial margin of safety to give additional  
protection for the public and to account for any variations in measurements.  
2. Additional related information includes the Motorola testing protocol,  
assessment procedure, and measurement uncertainty range for this  
product.  
ITC01-064  
151  
The U.S. Food and Drug  
Administration's Center for Devices  
and Radiological Health Consumer  
Update on Mobile PhonesAdditional Health and Safety Information  
FDA has been receiving inquiries about the safety of mobile  
phones, including cellular phones and PCS phones.The following  
summarizes what is known—and what remains unknown—  
about whether these products can pose a hazard to health, and  
what can be done to minimize any potential risk. This  
information may be used to respond to questions.  
Why the concern?  
Mobile phones emit low levels of radio frequency energy (i.e.,  
radio frequency radiation) in the microwave range while being  
used. They also emit very low levels of radio frequency energy  
(RF), considered non-significant, when in the stand-by mode. It  
is well known that high levels of RF can produce biological  
damage through heating effects (this is how your microwave  
oven is able to cook food). However, it is not known whether, to  
what extent, or through what mechanism, lower levels of RF  
might cause adverse health effects as well. Although some  
research has been done to address these questions, no clear  
picture of the biological effects of this type of radiation has  
emerged to date.Thus, the available science does not allow us to  
conclude that mobile phones are absolutely safe, or that they are  
unsafe. However, the available scientific evidence does not  
demonstrate any adverse health effects associated with the use  
of mobile phones.  
152  
What kinds of phones are in question?  
Questions have been raised about hand-held mobile phones, the  
kind that have a built-in antenna that is positioned close to the  
user's head during normal telephone conversation. These types  
of mobile phones are of concern because of the short distance  
between the phone's antenna—the primary source of the RF—  
and the person's head. The exposure to RF from mobile phones  
in which the antenna is located at greater distances from the  
user (on the outside of a car, for example) is drastically lower  
than that from hand-held phones, because a person's RF  
exposure decreases rapidly with distance from the source. The  
safety of so-called “cordless phones,” which have a base unit  
connected to the telephone wiring in a house and which operate  
at far lower power levels and frequencies, has not been  
questioned.  
How much evidence is there that hand-held mobile  
phones might be harmful?  
Briefly, there is not enough evidence to know for sure, either  
way; however, research efforts are on-going. The existing  
scientific evidence is conflicting and many of the studies that  
have been done to date have suffered from flaws in their  
research methods. Animal experiments investigating the effects  
of RF exposures characteristic of mobile phones have yielded  
conflicting results. A few animal studies, however, have  
suggested that low levels of RF could accelerate the  
development of cancer in laboratory animals. In one study, mice  
genetically altered to be predisposed to developing one type of  
cancer developed more than twice as many such cancers when  
they were exposed to RF energy compared to controls. There is  
much uncertainty among scientists about whether results  
obtained from animal studies apply to the use of mobile phones.  
153  
First, it is uncertain how to apply the results obtained in rats and  
mice to humans. Second, many of the studies that showed  
increased tumor development used animals that had already  
been treated with cancer-causing chemicals, and other studies  
exposed the animals to the RF virtually continuously—up to 22  
hours per day.  
For the past five years in the United States, the mobile phone  
industry has supported research into the safety of mobile  
phones. This research has resulted in two findings in particular  
that merit additional study:  
1
In a hospital-based, case-control study, researchers looked  
for an association between mobile phone use and either  
glioma (a type of brain cancer) or acoustic neuroma (a  
benign tumor of the nerve sheath). No statistically  
significant association was found between mobile phone  
use and acoustic neuroma. There was also no association  
between mobile phone use and gliomas when all types of  
types of gliomas were considered together. It should be  
noted that the average length of mobile phone exposure in  
this study was less than three years.  
When 20 types of glioma were considered separately,  
however, an association was found between mobile phone  
use and one rare type of glioma, neuroepithelliomatous  
tumors. It is possible with multiple comparisons of the same  
sample that this association occurred by chance. Moreover,  
the risk did not increase with how often the mobile phone  
was used, or the length of the calls. In fact, the risk actually  
decreased with cumulative hours of mobile phone use.  
Most cancer causing agents increase risk with increased  
exposure. An ongoing study of brain cancers by the  
154  
National Cancer Institute is expected to bear on the  
1
accuracy and repeatability of these results.  
2
Researchers conducted a large battery of laboratory tests to  
assess the effects of exposure to mobile phone RF on  
genetic material. These included tests for several kinds of  
abnormalities, including mutations, chromosomal  
aberrations, DNA strand breaks, and structural changes in  
the genetic material of blood cells called lymphocytes. None  
of the tests showed any effect of the RF except for the  
micronucleus assay, which detects structural effects on the  
genetic material. The cells in this assay showed changes  
after exposure to simulated cell phone radiation, but only  
after 24 hours of exposure. It is possible that exposing the  
test cells to radiation for this long resulted in heating. Since  
this assay is known to be sensitive to heating, heat alone  
could have caused the abnormalities to occur. The data  
already in the literature on the response of the  
micronucleus assay to RF are conflicting. Thus, follow-up  
2
research is necessary.  
FDA is currently working with government, industry, and  
academic groups to ensure the proper follow-up to these  
industry-funded research findings. Collaboration with the  
Cellular Telecommunications Industry Association (CTIA) in  
particular is expected to lead to FDA providing research  
recommendations and scientific oversight of new CTIA-funded  
research based on such recommendations.  
Two other studies of interest have been reported recently in the  
literature:  
1
Two groups of 18 people were exposed to simulated mobile  
phone signals under laboratory conditions while they  
155  
performed cognitive function tests. There were no changes  
in the subjects' ability to recall words, numbers, or pictures,  
or in their spatial memory, but they were able to make  
choices more quickly in one visual test when they were  
exposed to simulated mobile phone signals. This was the  
only change noted among more than 20 variables  
3
compared.  
2
In a study of 209 brain tumor cases and 425 matched  
controls, there was no increased risk of brain tumors  
associated with mobile phone use.When tumors did exist in  
certain locations, however, they were more likely to be on  
the side of the head where the mobile phone was used.  
Because this occurred in only a small number of cases, the  
increased likelihood was too small to be statistically  
4
significant.  
In summary, we do not have enough information at this point to  
assure the public that there are, or are not, any low incident  
health problems associated with use of mobile phones. FDA  
continues to work with all parties, including other federal  
agencies and industry, to assure that research is undertaken to  
provide the necessary answers to the outstanding questions  
about the safety of mobile phones.  
What is known about cases of human cancer that  
have been reported in users of hand-held mobile  
phones?  
Some people who have used mobile phones have been  
diagnosed with brain cancer. But it is important to understand  
that this type of cancer also occurs among people who have not  
used mobile phones. In fact, brain cancer occurs in the U.S.  
population at a rate of about 6 new cases per 100,000 people  
156  
each year. At that rate, assuming 80 million users of mobile  
phones (a number increasing at a rate of about 1 million per  
month), about 4800 cases of brain cancer would be expected  
each year among those 80 million people, whether or not they  
used their phones. Thus it is not possible to tell whether any  
individual's cancer arose because of the phone, or whether it  
would have happened anyway. A key question is whether the  
risk of getting a particular form of cancer is greater among  
people who use mobile phones than among the rest of the  
population. One way to answer that question is to compare the  
usage of mobile phones among people with brain cancer with  
the use of mobile phones among appropriately matched people  
without brain cancer. This is called a case-control study. The  
current case-control study of brain cancers by the National  
Cancer Institute, as well as the follow-up research to be  
sponsored by industry, will begin to generate this type of  
information.  
What is FDA's role concerning the safety of mobile  
phones?  
Under the law, FDA does not review the safety of radiation-  
emitting consumer products such as mobile phones before  
marketing, as it does with new drugs or medical devices.  
However, the agency has authority to take action if mobile  
phones are shown to emit radiation at a level that is hazardous  
to the user. In such a case, FDA could require the manufacturers  
of mobile phones to notify users of the health hazard and to  
repair, replace or recall the phones so that the hazard no longer  
exists.  
Although the existing scientific data do not justify FDA  
regulatory actions at this time, FDA has urged the mobile phone  
157  
industry to take a number of steps to assure public safety. The  
agency has recommended that the industry:  
• support needed research into possible biological effects of  
RF of the type emitted by mobile phones  
• design mobile phones in a way that minimizes any RF  
exposure to the user that is not necessary for device  
function  
• cooperate in providing mobile phone users with the best  
possible information on what is known about possible  
effects of mobile phone use on human health  
At the same time, FDA belongs to an interagency working group  
of the federal agencies that have responsibility for different  
aspects of mobile phone safety to ensure a coordinated effort at  
the federal level. These agencies are:  
• National Institute for Occupational Safety and Health  
• Environmental Protection Agency  
• Federal Communications Commission  
• Occupational Health and Safety Administration  
• National Telecommunications and Information  
Administration  
The National Institutes of Health also participates in this group.  
In the absence of conclusive information about any  
possible risk, what can concerned individuals do?  
If there is a risk from these products—and at this point we do  
not know that there is—it is probably very small. But if people  
are concerned about avoiding even potential risks, there are  
simple steps they can take to do so. For example, time is a key  
158  
factor in how much exposure a person receives. Those persons  
who spend long periods of time on their hand-held mobile  
phones could consider holding lengthy conversations on  
conventional phones and reserving the hand-held models for  
shorter conversations or for situations when other types of  
phones are not available.  
People who must conduct extended conversations in their cars  
every day could switch to a type of mobile phone that places  
more distance between their bodies and the source of the RF,  
since the exposure level drops off dramatically with distance. For  
example, they could switch to:  
• a mobile phone in which the antenna is located outside the  
vehicle  
• a hand-held phone with a built-in antenna connected to a  
different antenna mounted on the outside of the car or built  
into a separate package  
• a headset with a remote antenna to a mobile phone carried  
at the waist  
Again, the scientific data do not demonstrate that mobile  
phones are harmful. But if people are concerned about the radio  
frequency energy from these products, taking the simple  
precautions outlined above can reduce any possible risk.  
Where can I find additional information?  
For additional information, see the following Web sites:  
Federal Communications Commission (FCC) RF Safety  
Program (select “Information on Human Exposure to RF Fields  
from Cellular and PCS Radio Transmitters”):  
http://www.fcc.gov/oet/rfsafety  
159  
World Health Organization (WHO) International Commission  
on Non-Ionizing Radiation Protection (select Qs & As):  
http://www.who.int/emf  
United Kingdom, National Radiological Protection  
Board: http://www.nrpb.org.uk  
Cellular Telecommunications Industry Association (CTIA):  
http://www.wow-com.com  
U.S. Food and Drug Administration (FDA) Center for Devices  
and Radiological Health: http://www.fda.gov/cdrh/consumer/  
1. Muscat et al. Epidemiological Study of Cellular Telephone Use and  
Malignant Brain Tumors. In: State of the Science Symposium;1999 June 20;  
Long Beach, California.  
2. Tice et al.Tests of mobile phone signals for activity in genotoxicity and other  
laboratory assays. In: Annual Meeting of the Environmental Mutagen  
Society; March 29, 1999, Washington, D.C.; and personal communication,  
unpublished results.  
3. Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S, Lim, E, and Varey,  
A. Effect of a 915-MHz simulated mobile phone signal on cognitive function  
in man. Int. J. Radiat. Biol., April 8, 1999.  
4. Hardell, L, Nasman, A, Pahlson, A, Hallquist, A and Mild, KH. Use of cellular  
telephones and the risk for brain tumors: a case-control study. Int. J. Oncol.,  
15: 113-116, 1999.  
ITC00-010  
160  
Warranty  
LimitedWarranty for Motorola Personal  
Communications Products and Accessories  
Purchased in the United States and Canada  
I.WhatThisWarranty Covers  
Defects in materials and workmanship in the following new  
“Products” manufactured, sold or certified by Motorola, with  
which this limited warranty is included in/on the package:  
(a) wireless cellular telephones, pagers and two-way radios that  
operate via “Personal Radio Service” (such as Family Radio  
Service and General Mobile Radio Service), together with  
software imbedded in any of these products, and (b) subject to  
the following exceptions, accessories or software sold for use  
with these products.  
• Battery Exception. This limited warranty extends only to  
batteries in which the fully-charged capacity falls below  
80% of rated capacity and batteries that leak;  
• Software Exceptions. This limited warranty extends only to  
physical defects in the media (such as CD-ROM) that  
tangibly embodies each copy of any software sold and/or  
certified by Motorola for use with Products. Software that is  
not tangibly embodied in media and that is purchased  
separately from Products (such as software that is  
downloaded from the internet) comes “as is” and  
without warranty.  
161  
Warranty  
II.What the Period of Coverage Is  
Subject to the following exceptions, one year from the date the  
Products are purchased by the first end-user:  
• 90-Day Warranty Exception. The warranty is for 90 days for:  
(a) any software tangibly embodied in media or (b) any  
accessories for two-way radios that are covered by this  
warranty, as described in Section I, above.  
• Limited Lifetime Warranty Exception. The warranty is a  
limited lifetime warranty for the lifetime of ownership by  
the first end-user of the following products, only:  
(a) decorative covers, including bezel, PhoneWrap™ or  
case (any model); and (b) ear buds and boom headsets that  
transmit mono sound through a wire connection (this does  
not include ear buds or boom headsets that either transmit  
stereo sound or that are wireless, or both).  
• Repair/Replacement Exception. The warranty is for the  
balance of the original warranty or for 90 days from the  
date returned and delivered to the first end-user, whichever  
is longer.  
III.Who is Covered  
This warranty extends to you only if you are the first end-user  
purchaser.  
IV.WhatWeWill Do to CorrectWarranty Problems  
At no charge to you, we have the option to repair or replace the  
Products that do not conform to the warranty, or to refund the  
Products’ purchase price. We may use functionally equivalent  
162  
Warranty  
reconditioned/refurbished/pre-owned or new Products or parts.  
No software updates are provided.  
V. How to GetWarranty Service  
PLEASE CALL US — DO NOT SHIP:  
USA  
Canada  
Cellular 1-800-331-6456  
Paging 1-800-548-9954  
FRS Radios 1-800-353-2729  
TTY (Text Telephone)  
1-888-390-6456  
All Products  
1-800-461-4575  
TTY (Text Telephone)  
1-888-390-6456  
Accessories and software—call the number designated for the  
product with which they are used.  
You will receive instructions on how to ship the Products to  
Motorola or our designated resource. If instructed to ship the  
Products, you must ship them with freight, duties and insurance  
prepaid. Regardless of where you are instructed to return the  
Products, you must include: (a) a copy of your receipt, bill of sale  
or other comparable proof of purchase; (b) a written description  
of the problem; (c) the name of your service provider (if this  
Product requires subscription service); (d) the name and location  
of the installation facility (if applicable) and, most importantly;  
(e) your address and telephone number. If requested, you must  
also return all detachable parts such as antennas, batteries and  
chargers. RETAIN YOUR ORIGINAL PROOF OF PURCHASE.  
For Products we ask you ship to us, we will ship repaired or  
replacement Products at our expense for the freight and  
insurance, but at your expense for any duties. If additional  
163  
Warranty  
information is needed, please contact us at the telephone  
number listed above.  
VI.WhatThisWarranty Does Not Cover  
Products that are operated in combination with  
ancillary or peripheral equipment or software not  
furnished or otherwise certified by Motorola for  
use with the Products (“ancillary equipment”), or  
any damage to the Products or ancillary equipment  
as a result of such use. Among other things,  
“ancillary equipment” includes batteries, chargers,  
adaptors, and power supplies not manufactured or  
supplied by Motorola. Any of these voids the  
warranty.  
• Someone other than Motorola (or its authorized service  
centers) tests, adjusts, installs, maintains, alters, modifies or  
services the Products in any way. Any of these voids the  
warranty.  
• Rechargeable batteries that: (a) are charged by other than  
the Motorola-approved battery charger specified for  
charging such batteries; (b) have any broken seals or show  
evidence of tampering; (c) are used in equipment other  
than the Product for which they are specified; or (d) are  
charged and stored at temperatures greater than 60  
degrees centigrade. Any of these voids the warranty.  
• Products that have: (a) serial numbers or date tags that  
have been removed, altered or obliterated; (b) board serial  
numbers that do not match each other, or board serial  
numbers that do not match the housing; or  
164  
Warranty  
(c) nonconforming or non-Motorola housings or parts. Any  
of these voids the warranty.  
• Defects or damage that result from: (a) use of the Products  
in a manner that is not normal or customary; (b) improper  
operation or misuse; (c) accident or neglect such as  
dropping the Products onto hard surfaces; (d) contact with  
water, rain, extreme humidity or heavy perspiration;  
(e) contact with sand, dirt or the like; or (f) contact with  
extreme heat, or spills of food or liquid.  
• Physical damage to the surface of the Products, including  
scratches, cracks or other damage to a display screen, lens  
or other externally exposed parts.  
• Failure of Products that is due primarily to any  
communication service or signal you may subscribe to or  
use with the Products.  
• Coil cords that are stretched or that have any broken  
modular tabs.  
• Leased Products.  
Flat-rate repair rates may apply to Products not covered by this  
warranty. To obtain information about Products needing repairs  
that are not covered by this warranty, please call the telephone  
number previously listed. We will provide information on repair  
availability, rates, methods of payment, where to send the  
Products, etc.  
VII. Some Other Limitations  
This is Motorola’s complete warranty for the Products,  
and states your exclusive remedies. This warranty is  
165  
Warranty  
given in lieu of all other express warranties. Implied  
warranties, including without limitation, the implied  
warranties of merchantability and fitness for a  
particular purpose, are given only if specifically  
required by applicable law. Otherwise, they are  
specifically excluded.  
No warranty is made as to coverage, availability, or  
grade of service provided by the Products, whether  
through a service provider or otherwise.  
No warranty is made that the software will meet your  
requirements or will work in combination with any  
hardware or applications software products provided  
by third parties, that the operation of the software  
products will be uninterrupted or error free, or that all  
defects in the software products will be corrected.  
In no event shall Motorola be liable, whether in  
contract or tort (including negligence) for damages in  
excess of the purchase price of the Product, or for any  
indirect, incidental, special or consequential damages  
of any kind, or loss of revenue or profits, loss of  
business, loss of information or data, or other financial  
loss arising out of or in connection with the ability or  
inability to use the Products, to the full extent these  
damages may be disclaimed by law.  
VIII. Patent and Software Provisions  
At Motorola’s expense, we will defend you, and pay costs and  
damages that may be finally awarded against you, to the extent  
that a lawsuit is based on a claim that the Products directly  
166  
Warranty  
infringe a United States patent. Our obligation is conditioned on:  
(a) you notifying us promptly in writing when you receive notice  
of the claim; (b) you giving us sole control of the defense of the  
suit and all negotiations for its settlement or compromise; and  
(c) should the Products become, or in Motorola's opinion be  
likely to become, the subject of a claim of infringement of a  
United States patent, you permit us, at our option and expense,  
either to: procure for you the right to continue using the  
Products; replace or modify them so that they become  
non-infringing; or grant you a credit for such Products, as  
depreciated, and accept their return. The depreciation will be an  
equal amount per year over the lifetime of the Products, as  
established by Motorola.  
Motorola will have no liability to you with respect to any claim of  
patent infringement that is based upon the combination of the  
Products or parts furnished under this limited warranty with  
ancillary equipment, as defined in VI., above.  
This is Motorola’s entire liability with respect to  
infringement of patents by the Products.  
IX. State Law and Other Jurisdiction Rights  
Some states and other jurisdictions do not allow the exclusion or  
limitation of incidental or consequential damages, or limitation  
on the length of an implied warranty, so the above limitations or  
exclusions may not apply to you.  
This warranty gives you specific legal rights, and you may also  
have other rights, which vary from jurisdiction to jurisdiction.  
167  
Warranty  
To obtain information on Motorola Personal Communications  
Products, including warranty service, accessories and optional  
Extended Warranties on selected Products, please call:  
USA  
Canada  
Cellular 1-800-331-6456  
Paging 1-800-548-9954  
FRS Radios 1-800-353-2729  
TTY (Text Telephone)  
1-888-390-6456  
All Products  
1-800-461-4575  
TTY (Text Telephone)  
1-888-390-6456  
Accessories and software—call the telephone number  
designated above for the product with which they are used.  
DO NOT SHIP PRODUCTS TO THESE ADDRESSES —  
INSTEAD PLEASE CALL.  
To correspond with Motorola about Products, please write us at  
http://www.motorola.com or at:  
In the USA:  
In Canada:  
Motorola, Inc.  
600 North U.S. Highway 45  
Libertyville, IL 60048  
Motorola Canada Limited  
5875 Whittle Road  
Mississauga, ON L4Z 2H4  
ITC01-078  
168  
Export Law Assurances  
This product is controlled under the export regulations of the  
United States of America and Canada. The Governments of the  
United States of America and Canada may restrict the  
exportation or re-exportation of this product to certain  
destinations. For further information contact the U.S.  
Department of Commerce or the Canadian Department of  
Foreign Affairs and International Trade.  
169  
Index  
Attach Number feature 38,  
71  
auto PIN dial 65  
automatic redial  
turning on/off 65  
using 32–33  
A
accessories  
optional 11, 90, 110, 125,  
128  
standard 19  
accessory connector port 1  
Add Digits feature 71  
alert  
B
backlight 65  
banner text 64  
battery  
car kit charger time 127  
charging 20–21  
extending battery life 28,  
30–31, 65, 66, 145  
installing 19–20  
level indicator 21, 25, 26  
meter 61  
block cursor, defined 46  
browse text mode 47  
browser alerts 59  
browser. See micro-browser  
creating 118–123  
defined 116  
indicators 27, 116  
reminders, turning on/off  
123  
setting in external display  
30  
type, selecting 117–118  
alert setting indicator  
defined 27, 116  
illustration 25  
alert style  
customizing 117–118  
defined 116  
C
setting 116–117  
animation 66  
antenna 22  
calendar. See datebook  
call  
application, locking 63  
appointments. See datebook  
adding digits after phone  
number 71  
alert style, setting 116–117  
170  
Index  
call (continued)  
alert type, selecting  
117–118  
call (continued)  
received calls list 39, 42,  
69–71  
alert, creating 118–123  
alert, setting in external  
display 30  
answer options 63  
answering 23  
call waiting 40  
calling card 38  
canceling 35  
data call 130–133  
datebook, opening 42  
deleting 69–71  
dialed calls list 39, 42,  
69–71  
receiving 23  
recent calls 69–71  
restricting 137–138  
sending 22  
speakerphone, activating  
41  
storing 69–71  
terminating 35  
three-way call 40–41  
timing 73  
unanswered call 30, 33–34  
voice dial 39  
Call Failed message 32  
call timers  
dialing 22  
dialing a recent call 69–71  
emergency number 34  
ending 22  
described 73  
resetting 74  
viewing 74  
fax call 130–133  
ignoring 35  
call waiting 40  
caller ID 33  
in-call timer 62  
incoming call type, setting  
131–133  
calling card call 38  
calling line identification. See  
caller ID  
message center, accessing  
42  
muting 41  
placing 22  
prefix digits, inserting 38  
car kit  
automatic answer 125–126  
automatic hands-free 126  
charger time 127  
power-off delay 126–127  
171  
Index  
clock  
defined 26  
illustration 25  
codes  
changing 134–135  
default 134  
datebook (continued)  
changing event information  
87  
copying an event 88  
day view 85  
deleting an event 89  
event reminders, turning  
on/off 123  
if you forget a  
code/password 135  
computer  
event view 85  
connecting to phone  
128–130  
reminders 86  
week view 84  
synchronizing data 82, 128  
contrast, display 66  
cursor 46  
customer service, calling 58  
customizing the menu 124  
Datebook Menu 84, 85  
deleting a call 69–71  
dialed calls list 39, 42, 69–71  
dialing a number 22  
Dialing Menu 72  
digital/analog signal indicator  
defined 25  
D
illustration 25  
display  
animation 66  
backlight 65  
banner text 64  
contrast 66  
described 24–27  
greeting 64  
idle display 24  
data call  
connecting to external  
device 128–130  
incoming call format,setting  
131–133  
receiving 131–133  
sending 130–131  
date, setting 65  
datebook  
illustration 25  
language 66  
zoom setting 27, 65  
adding an event 86  
alarm 86  
calendar 84  
172  
Index  
drafts folder 59  
DTMF tones 42, 66, 70, 71,  
144  
fax call  
connecting to external  
device 128–130  
incoming call format,setting  
131–133  
E
receiving 131–133  
sending 130–131  
flashing cursor, defined 46  
flip  
external display and 29  
open to answer call 63  
turning the phone on 21  
FM Stereo Radio Headset 59,  
90–92, 110  
earpiece  
illustration 1  
volume, adjusting 28  
email address, storing in  
phonebook 76–78  
email, sending 80–81,  
99–101  
emergency number 34  
end key  
functions 1, 22  
G
menu functions 43  
ending a call 22  
Enter Unlock Code message  
135, 137  
greeting, display 64  
H
Entry Method menu 52  
event alert 117–118  
external device  
connecting to phone  
128–130  
hands-free mode  
automatic answer 125–126  
automatic call routing 126  
charger time 127  
defined 125  
synchronizing data 82, 128  
external display 29–30  
external display and 30  
power-off delay 126–127  
speakerphone, activating  
41  
F
factory settings, resetting  
66–67  
173  
Index  
headset  
automatic answer 125–126  
FM Stereo Radio Headset  
59, 90–92, 110  
use with external display 30  
headset jack 1  
indicators (continued)  
ring alert 27, 116  
roam 25, 26  
signal strength 25  
silent alert 27, 116  
vibrate alert 27, 116  
voice message waiting 25,  
26, 93, 94  
I
voice name 75  
iTAP software  
activating 52  
idle display, defined 24  
ignoring a call 35  
in use indicator  
capitalization 55  
deleting text 56  
entering numbers 56  
entering words 53–55  
punctuation 55  
defined 25  
illustration 25  
inbox, text message 95–96  
in-call timer 62  
incoming call  
canceling 35  
ignoring 35  
K
terminating 35  
key  
type, setting 131–133  
Incoming Call message 33  
indicators  
end 1, 22, 43  
left soft key 1, 24, 43,  
124–125  
alert setting 25, 27, 116  
battery level 21, 25, 26  
digital/analog signal 25  
in use 25  
menu 1, 23, 24, 43  
power 1, 21  
right soft key 1, 24, 43,  
124–125  
menu 24, 25, 26  
message waiting 25, 26,  
96, 97  
scroll 1, 43  
send 1, 22, 23, 69  
smart 1, 29  
missed call 33  
smart key 124–125  
174  
Index  
key (continued)  
voice 1, 79, 108  
volume control 1, 28–29,  
43  
menu  
Browser Menu 115  
customizing 124  
Datebook Menu 84, 85  
Dialing Menu 72  
keypad  
answering calls 63  
volume, setting 117  
entering text 45–46, 47–56  
Entry Method menu 52  
features 57–68  
L
language, setting 66  
Last Calls Menu 70–71  
lists 44–45  
locking applications 63  
My Tones Menu 121, 123  
navigating 10, 43–44  
Phonebook Menu 75  
Quick Note Menu 102–103  
rearranging features 124  
scroll feature 66  
language, setting 66  
Last Calls Menu  
opening 70  
options 71  
left soft key  
customizing 124–125  
functions 1, 24, 43  
lock  
applications 63  
phone 136–137  
voice notes 112  
lock application feature 63  
loud ring alert 27, 116  
Text Msg Menu 98–99  
using features 10, 44–46  
Voice Notes Menu 109,  
110, 111  
menu indicator  
defined 24, 26  
illustration 25  
M
making a call 22  
master clear 67  
master reset 66  
Memory is Full! message  
97  
Memory is Low! message 97  
menu key 1, 23, 24, 43  
message  
browser alert 59  
deleting, text 97–99  
dialing number from 37  
175  
Index  
message (continued)  
drafts folder 59  
inbox setup, text message  
95–96  
locking, text 97–99  
outbox 59, 103  
quick note 101–103  
reading, text 97–99  
receiving, text 96–97  
reminders, receiving 93, 96  
reminders, turning on/off  
123  
microphone 1  
missed call indicator 33  
Missed Call message 33  
missed call, dialing 39  
Missed Calls message 30  
muting a call 41  
my telephone number 23, 41,  
61  
my tones 118–123  
My Tones Menu 121, 123  
N
sending 38, 99–101  
status 103  
text 95–103  
voicemail 93–94  
message waiting indicator  
defined 26  
displayed 96  
flashing 97  
illustration 25  
micro-browser  
’n’ character 38  
network settings 67  
notepad  
defined 35  
entering digits 35  
retrieving digits 72  
number, viewing your own 23,  
61  
numeric text mode 47  
browser alerts 59  
Browser Menu 115  
calling a phone number  
115  
O
one-touch dial  
defined 36  
using 36–37  
defined 114  
optional accessory, defined 11  
optional feature, defined 11  
outbox 59, 103  
functions 115  
go back to previous page  
115  
starting 114  
176  
Index  
phone (continued)  
P
time, setting 65  
turning on/off 21  
unlock code 134, 135  
unlocking 21, 136–137  
voice dial 39  
passwords. See codes  
pause character 38  
phone  
accessories, optional 11  
accessories, standard 19  
answer options 63  
codes 134–135  
connecting to external  
device 128–130  
date, setting 65  
erase user-entered  
information 67  
feature specifications 42,  
61  
flip 21  
information 42  
keypad,answeringcallswith  
63  
language, setting 66  
locking 136–137  
muting a call 41  
network settings 67  
one-touch dial 36–37  
reset all options 66  
security code 134  
specifications 42, 61  
speed dial, using 35–36  
startup greeting 64  
text in idle display 64  
phone number  
adding digits after 71  
attaching to prefix digits 38  
attaching two numbers 71  
redialing 32  
sending text message to 38  
storing in phonebook  
76–78  
viewing your own 23, 41,  
61  
voice dial 39  
phonebook  
attaching two numbers 71  
deleting an entry 82  
dialing a number 80–81  
editing an entry 81  
email address 75  
entry name 75  
fields 75  
number type indicator 75  
one-touch dial 36–37  
phone number 75  
prefix digits, inserting 38  
sending an email 80–81  
177  
Index  
phonebook (continued)  
sorting entries 83  
speed dial number 35, 75,  
77–78  
speed dial, using 35–36  
storing an entry 76–78  
synchronizing entries 82,  
128  
voice name entry 78–79  
voice name indicator 75  
Phonebook Menu 75  
PIN code,dialing automatically  
65  
power key 1, 21  
predictive text entry  
activating 52  
capitalization 55  
deleting text 56  
entering numbers 56  
entering words 53–55  
punctuation 55  
R
radio 90–92  
received calls list 39, 42,  
69–71  
receiving a call 23  
recent calls 69–71  
redial  
automatic redial 32–33  
busy number 32  
reminders  
datebook 86  
defined 123  
text message 96  
turning on/off 123  
voicemail message 93  
restricting calls 137–138  
right soft key  
customizing 124–125  
functions 1, 24, 43  
ring alert  
creating 118–123  
indicators 27, 116  
setting 116–117  
setting in external display  
30  
Q
quick dial  
changing number(s) 64  
using 58  
quick note  
defined 95  
type, selecting 117–118  
ring and vibrate alert  
indicator 27, 116  
sending 101–103  
Quick Note Menu 102–103  
178  
Index  
ringer  
setting 116–117  
setting in external display  
30  
volume, adjusting 28, 117  
roam indicator  
defined 26  
SMS. See text message  
soft keys  
customizing 124–125  
functions 24, 43  
illustration 1  
soft ring alert 27, 116  
speakerphone, activating 41  
speed dial  
illustration 25  
changing number 77–78  
number, defined 35  
sorting phonebook entries  
by 83  
using 35–36  
standby time  
S
scroll feature 66  
scroll key 1, 43  
security code  
changing 134–135  
send key 1, 22, 23, 69  
sending a call 22  
short message service. See text  
message  
defined 28  
increasing 31  
status light 1, 27–28, 65  
storing a call 69–71  
style, alert  
customizing 117–118  
defined 116  
setting 116–117  
symbol text mode 51–52  
symbols, entering 51–52  
synchronizing data 82, 128  
shortcuts  
creating 105–106  
standard 104  
using 107  
signal strength indicator  
defined 25  
illustration 25  
silent alert indicator 27, 116  
smart key  
T
customizing 124–125  
defined 29  
functions 29  
tap method text entry 48–50  
telephone number, viewing  
your own 23, 61  
illustration 1  
179  
Index  
text  
block cursor 46  
browse mode 47  
character chart 50  
entering from keypad  
47–56  
three-way call 40–41  
time, setting 65  
timers  
described 73  
resetting 74  
viewing 74  
entry mode, changing 47  
flashing cursor 46  
iTAP software predictive text  
entry 52–56  
travel charger, using 20  
TrueSync 82, 128  
U
numeric mode 47  
symbol chart 52  
symbol mode 51–52  
tap method 48–50  
text message  
unlock  
phone 136–137  
unlock code 135  
bypassing 135  
changing 134–135  
entering 136, 137  
defined 95  
deleting 97–99  
dialing number from 37  
drafts folder 59  
inbox setup 95–96  
locking 97–99  
outbox 59  
quick note 101–103  
reading 97–99  
receiving 96–97  
reminders 96  
sending 38, 99–101  
status 103  
text mode, changing 47  
Text Msg Menu 98–99  
V
vibrate alert  
indicator 27, 116  
setting 116–117  
setting in external display  
30  
type, selecting 117–118  
voice dial  
dialing a number 39, 81  
recording voice name  
78–79  
sending an email 81  
180  
Index  
voice key  
dialing a number 39  
functions 1  
recording a voice name 79  
recording a voice note 108  
voice message waiting  
indicator 25, 26, 93,  
94  
voicemail (continued)  
receiving 93–94  
reminders, turning on/off  
123  
voice message waiting  
indicator, turning off  
94  
volume  
voice name  
earpiece 28  
defined 78  
keypad 117  
phonebook indicator 75  
recording 78–79  
voice note  
ringer 28, 117  
volume keys 1, 28–29, 43  
W
defined 108  
deleting 113  
wait character 38  
warranty 161–168  
Web pages  
functions 115  
viewing 114  
locking and unlocking 112  
playback controls 111  
playback screen 110  
playing 109–111  
recording 108  
viewing voice notes list 109  
Voice Notes Menu 109, 110,  
111  
Z
zoom setting 27, 65  
voice shortcut  
creating 105–106  
defined 105  
using 107  
voicemail  
listening to 94  
number, storing 93  
U.S. patent Re. 34,976  
181  
Index  
182  
Wireless Phone SafetyTips  
“Safety is your most important call!”  
Your Motorola wireless telephone gives you  
the powerful ability to communicate by voice—  
almost anywhere, anytime, wherever wireless  
phone service is available and safe conditions allow.  
But an important responsibility accompanies the  
benefits of wireless phones, one that every user  
must uphold.  
When driving a car, driving is your first  
responsibility. If you find it necessary to use your  
wireless phone while behind the wheel of a car,  
practice good common sense and remember the  
following tips:  
1
2
Get to know your Motorola wireless phone and its  
features such as speed dial and redial. If available,  
these features help you to place your call without taking your  
attention off the road.  
When available, use a hands-free device. If possible,  
add an additional layer of convenience to your wireless  
phone with one of the many Motorola Original™ hands-free  
accessories available today.  
183  
3
Position your wireless phone within easy reach. Be  
able to access your wireless phone without removing your  
eyes from the road. If you receive an incoming call at an  
inconvenient time, if possible, let your voice mail answer it  
for you.  
4
5
Let the person you are speaking with know you are  
driving; if necessary, suspend the call in heavy traffic  
or hazardous weather conditions. Rain, sleet, snow, ice,  
and even heavy traffic can be hazardous.  
If you receive an incoming call at an inconvenient  
time do not take notes or look up phone numbers  
while driving. Jotting down a “to do” list or going through  
your address book takes attention away from your primary  
responsibility—driving safely.  
6
7
8
Dial sensibly and assess the traffic; if possible, place  
calls when you are not moving or before pulling into  
traffic. Try to plan calls when your car will be stationary. If  
you need to make a call while moving, dial only a few  
numbers, check the road and your mirrors, then continue.  
Do not engage in stressful or emotional  
conversations that may be distracting. Make people  
you are talking with aware you are driving and suspend  
conversations which have the potential to divert your  
attention away from the road.  
Use your wireless phone to call for help. Dial 9-1-1 or  
other local emergency number in the case of fire, traffic  
accident or medical emergencies.*  
184  
9
Use your wireless phone to help others in  
emergencies. If you see an auto accident, crime in progress  
or other serious emergency where lives are in danger, call  
9-1-1 or other local emergency number, as you would want  
others to do for you.*  
10 Call roadside assistance or a special non-emergency  
wireless assistance number when necessary. If you see  
a broken-down vehicle posing no serious hazard, a broken  
traffic signal, a minor traffic accident where no one appears  
injured, or a vehicle you know to be stolen, call roadside  
assistance or other special non-emergency wireless number.*  
* Wherever wireless phone service is available.  
185  
Check the laws and regulations on the use of  
wireless telephones and their accessories in the  
areas where you drive. Always obey them.The  
use of these devices may be prohibited or  
restricted in certain areas.  
For more information,  
please call  
1-888-901-SAFE  
or visit the  
CTIA Web site at  
www.wow-com.com™  
ITC00-011  
186  
series  
DIGITAL WIRELESS TELEPHONE  
8988485L07-O  

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