43922 rev2:x 06/01/2010 15:06 Page 1
Register online for your 2 year
guarantee. See back of this
instruction book for details.
(UK and Ireland customers only)
Upon registration with Morphy Richards
(UK ROI only)
&
Please read and keep these instructions
KT43922 MUK Rev 2
If you have a problem or complaint, please call our dedicated UK based helpline
before returning your product to the retailer from where it was purchased.
UK Helpline: 0844 871 0954
Replacement Parts: 0844 873 0720
Ireland Helpline: 1800 409 119
43922 rev2:x 06/01/2010 15:06 Page 3
Please also refer to the main instruction
booklet, which contains important
safety information and more detail on
how to use the Meno One Cup.
Quick start guide
Lift the handle to open the water
reservoir filling point.
1
Fill your Meno One Cup with water.
2
3
4
5
Place your Meno One Cup on the
base and slide the drip tray into
position. Plug in your Meno One Cup.
Place a cup under the spout on the
drip tray.
Adjust the cup size selector to the
amount of water to the amount you
require.
Press the start button, your hot water
will be dispensed shortly.
For details of other Morphy Richards products, please see our website:
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OPERATING THE
APPLIANCE
7
If you find the cup is
3
4
Set cup size selector › to
maximum and place
suitable vessel under the
spout.
getting too full, or you have
not placed your cup in
position, the excess water
will overflow into the drip
tray. Alternatively, press the
stop button. fi
BEFORE USE
Before using your Meno
One Cup for the first time
or if you have not used it
for some time, rinse the
machine by running some
water through the machine.
Follow the making a drink
instructions and dispose of
the hot water.
Press the start button fl
and allow the unit to run
and dispense the full
volume of water.
Ensure you empty the drip
tray after every use when
cooled by removing from
the bottom of the unit.
5
6
Repeat steps 3 and 4.
Allow unit to stand for 10
minutes.
8
When dispensed, the
illumination will go off and
the unit will make a gulping
noise which is normal.
7
Press the start button fl
and allow the unit to run
and dispense the full
volume of water.
Making a drink
1
To fill the water tank, lift the
handle ‹ to the upright
position and carry to a tap
to fill or by pouring water in
from a jug in position. The
water tank flap will open
automatically when the
handle is raised.
9
If you require another cup
afterwards, ensure enough
water is in the tank, and
press the start button again
to begin.
8
9
Repeat step 7 until the tank
is empty.
Tip unit upside down over a
sink and shake to remove
any water left in the boiling
chamber Â.
If you want to empty the
water from the unit, take off
the base and use the
handle to carry to the sink
and empty.
Once you have the required
level of water and the unit
is back on the base „
securely, place the handle
down. This will close the
flap.
10 Fill the water reservoir to
maximum level with cold
water.
When you think it is empty,
shake to ensure all the
water has been dispensed.
11 Set cup size selector to
maximum and place
suitable vessel under the
spout.
2
3
Ensure that the drip tray is
attached by sliding it into
place. ‚
Descaling
IMPORTANT: As this
12 Repeat steps 7-10.
Adjust the cup size selector
› to the correct size for
your cup, left being a small
cup (150ml), right being a
large cup (maximum
dispense at one time is
300ml). ›
appliance is fitted with a
concealed element it must
be descaled regularly. The
frequency of descaling
depends on usage and the
hardness of the water in
your area.
13 Continue to use as normal.
IMPORTANT: Ensure that
the electrical connections
are completely dry before
using the appliance.
4
5
Place a cup to hold the hot
water on the drip tray
below the spout. ‡
Excessive scale can cause
the appliance to switch off
before boiling and may
damage the element
HINTS AND TIPS
Cleaning and
maintenance
Press the start button fl.
The unit will become
illuminated and will begin to
heat and dispense the
required amount of water.
invalidating the warranty.
It is essential that regular
descaling takes place.
WARNING: Always
disconnect the plug from
the mains and allow the
appliance to cool before
cleaning.
1
2
Fill the water reservoir to
maximum level with cold
water.
6
If the unit does not start
boiling, check the base is
connected correctly.
Wipe the outside with a
damp cloth.
Add one sachet of
proprietary liquid descaler,
which is suitable for plastic
kettles.
IMPORTANT: Do not use
abrasive cleaners on the
outside of the appliance
which may scratch the
surface.
UK Helpline 0844 871 0954
Replacement Parts 0844 873 0720
Ireland Helpline 1800 409 119
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Troubleshooting
Problem
Reason
Solution
The start button will not
work.
The Meno One Cup needs
to reset after its last use.
Wait for five seconds and
try again.
My Meno One Cup does
not dispense a full cup.
1. The cup size selector is
not set correctly.
1. Adjust the cup size
selector according to the
cup you have placed on
the drip tray.
2. There is less than one
cup's volume in the water
reservoir.
2. Refill your Meno One Cup.
My cup is overfilling.
The cup size selector is
not set correctly.
Adjust the cup size
selector according to the
cup you have placed on
the drip tray.
My Meno One Cup makes
an unusual noise once
boiled.
This is the dispense
mechanism resetting so
that only one cup is
dispensed at a time.
This means it is working
correctly.
The temperature of the
water seems cooler.
There may be a build up of
limescale.
Descale your Meno One
Cup (refer to Descaling.)
My Meno One Cup does
not boil or illuminate.
1.Your Meno One Cup is not
plugged in.
1. Plug it in and switch on at
the socket.
2. The base unit is not
attached to the unit.
2. Check the base and unit
are connected correctly.
3. There is no water in the
water reservoir.
3. Once your Meno One Cup
has cooled down, refill
with cold water.
Occasionally, water drips
from the spout after the
unit has dispensed hot
water.
There may be a small
amount of residual water
left in the pump after it has
been dispensed.
This is normal. The drip
tray will catch any drops
that may occur.
There is steam coming
through the top of my
Meno One Cup.
As with a standard kettle,
boiling water will produce
steam which needs to be
released.
This is normal, your
Meno One Cup has
been designed to
direct steam in this
way.
For details of other Morphy Richards products, please see our website:
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43922 rev2:x 06/01/2010 15:06 Page 6
IMPORTANT
SAFETY
•
•
Do not place the Meno One
Cup on or near hot
•
•
Do not operate any
appliance with a damaged
cord or plug or after the
appliance malfunctions or
has been damaged in any
manner. Ring the helpline
number for advice on
surfaces such as a hot
plate, radiant rings or near
a naked flame.
INSTRUCTIONS
The use of any electrical
appliance requires the
following common sense
safety rules.
WARNING: Do not place
the Meno One Cup onto
a metal tray or metal
surface whilst in use.
examination and repair.
Primarily there is danger of
injury or death and
secondly the danger of
damage to the appliance.
These are indicated in the
text by the following two
conventions:
The use of attachments or
tools not recommended or
sold by Morphy Richards
may cause fire, electric
shock or injury.
Mains cable
•
•
•
•
•
Do not let the mains cable
hang over the edge of the
worktop where a child
could reach it.
•
•
Do not use the Meno One
Cup for anything other than
its intended purpose.
WARNING: Danger to the
person!
Do not let the cable run
across an open space e.g.
between a low socket and
table.
Morphy Richards
IMPORTANT: Damage to
the appliance!
recommends that the mains
cable of the base cannot be
repaired. If the mains lead
is damaged, the base unit
base should be discarded
and replaced.
In addition, we offer the
following safety advice.
Do not let the cable run
across a cooker or other
hot area which might
damage the cable.
•
•
Do not leave the appliance
unattended whilst in use.
Location
•
This appliance is intended
to be used in household
and similar applications
such as:
The mains cable should
reach from the socket to
the base unit without
Do not attempt to connect
any other appliance to the
base unit or this appliance
to another base unit.
straining the connections.
farm houses;
If the supply cable is
damaged, it must be
replaced by the
manufacturer, its service
agent or similarly qualified
persons in order to avoid a
hazard.
•
This machine is only
intended to boil hot water,
do not put tea or coffee into
the machine.
by clients in hotels, motels
and other residential type
environments;
bed and breakfast type
environments.
Product safety
It is not suitable for use in
staff kitchen areas in shops,
offices and other working
environments.
•
•
Never use warm or hot
water to fill the water
reservoir.
Other safety
considerations
•
Disconnect the Meno One
Cup from the mains supply
when filling, cleaning or not
in use.
Do not overfill the water
reservoir.
•
•
•
•
Remove all the packaging
and retain for future
reference.
•
•
Keep the outside of the
Meno One Cup area clean
and dry at all times.
Personal safety
Do not touch metal parts
until the unit has cooled.
Ensure the Meno One Cup
machine is used on a firm,
flat surface.
•
•
Do not touch hot surfaces.
Always use handles or
knobs on the Meno One
Cup.
Do not use the Meno One
Cup machine outdoors or
near water.
WARNING: This appliance
contains magnets, care
must be taken by
individuals using
pacemakers.
Do not place the Meno One
Cup on a highly polished
wooden surface as damage
may occur to the surface.
•
Do not immerse the Meno
One Cup itself in water and
always ensure the electrical
connections are kept dry.
UK Helpline 0844 871 0954
Replacement Parts 0844 873 0720
Ireland Helpline 1800 409 119
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43922 rev2:x 06/01/2010 15:06 Page 7
•
This appliance is not
intended for use by
WARNING:The plug
removed from the mains
lead, if severed, must be
destroyed as a plug with
a bared flexible cord is
hazardous if engaged
into a live socket outlet.
persons (including children)
with reduced physical,
sensory or mental
capabilities, or lack of
experience and knowledge,
unless they have been
given supervision or
instruction concerning use
of the appliance by a
person responsible for their
safety.
Should the fuse in the 13
amp plug require changing,
a 13 amp BS1362 fuse
must be fitted.
WARNING:This appliance
•
•
CAUTION: Ensure that the
Meno One Cup is switched
off before removing it from
its base.
must be earthed.
HELPLINE
If you have any difficulty
with your appliance, do not
hesitate to call us.
Do not move the Meno One
Cup when switched on.
We are more likely to be
able to help than the store
from where you bought it.
Children
•
•
Children do not understand
the dangers associated
with operating electrical
appliances. Never allow
children to use this
Please have the following
information ready to enable
our staff to deal with your
query quickly.
appliance.
Children should be
supervised to ensure that
they do not play with the
appliance.
•
•
Name of the product.
Model number as shown
on the underside of the
appliance.
•
Serial number as shown on
underside of the appliance.
Treating scalds
•
Run cold water over the
affected area immediately.
Do not stop to remove
clothing, get medical help
quickly.
UK Helpline
0844 871 0954
Replacement Parts 0844 873 0720
Ireland Helpline
1800 409 119
ELECTRICAL
WEBSITE
REQUIREMENTS
Check that the voltage on
the rating plate of your
appliance corresponds with
your house electricity
supply which must be A.C.
(Alternating Current).
You may also contact us
through our website, or visit
the site to browse and
purchase appliances, spare
parts and accessories from
the extensive Morphy
Richards range.
If the socket outlets in your
home are not suitable for
the plug supplied with this
appliance the plug should
be removed and the
appropriate one fitted.
For details of other Morphy Richards products, please see our website:
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43922 rev2:x 06/01/2010 15:06 Page 8
REGISTERING
YOUR TWO YEAR
GUARANTEE
Your standard one year guarantee is
extended for an additional 12
months when you register the
product within 28 days of purchase
with Morphy Richards. If you do not
register the product with Morphy
Richards within 28 days, your
product is guaranteed for 1 year. To
validate your 2 year guarantee
register with us online at
If the fault develops after 28 days
and within 12 months of original
purchase, you should contact the
Helpline number quoting Model
number and Serial number on the
product, or write to Morphy
3
4
Repairs have been attempted by
persons other than our service staff
(or authorised dealer).
The appliance has been used for
hire purposes or non domestic use.
Richards at the address shown.
5
6
The appliance is second hand.
You may be asked to return a copy
of proof of purchase.
Morphy Richards are not liable to
carry out any type of servicing
work, under the guarantee.
Subject to the exclusions set out
below (see Exclusions), the faulty
appliance will then be repaired or
replaced and dispatched usually
within 7 working days of receipt.
7
Plastic filters for all Morphy
Richards kettles and coffee makers
are not covered by the guarantee.
N.B. Each qualifying product needs
to be registered with Morphy
Richards individually.
If, for any reason, this item is
replaced during the 1 year
8
Batteries and damage from leakage
are not covered by the guarantee.
guarantee period, the guarantee on
the new item will be calculated from
original purchase date. Therefore it
is vital to retain your original till
receipt or invoice to indicate the
date of initial purchase.
Please note that the 2 year
guarantee is only available in the
UK and Ireland. Please refer to the
one year guarantee for more
information.
•
This guarantee does not confer any
rights other than those expressly set
out above and does not cover any
claims for consequential loss or
damage. This guarantee is offered
as an additional benefit and does
not affect your statutory rights as a
consumer.
To qualify for the 1 year guarantee,
the appliance must have been used
according to the instructions
supplied. For example, crumb trays
should have been emptied regularly.
YOUR ONE YEAR
GUARANTEE
It is important to retain the retailer’s
receipt as proof of purchase. Staple
your receipt to this back cover for
future reference.
•
This guarantee is valid in the UK
and Ireland only.
EXCLUSIONS
Please quote the following
Morphy Richards shall not be liable
to replace or repair the goods under
the terms of the guarantee where:
information if the product develops
a fault. These numbers can be
found on the base of the product.
For electrical products sold within the
European Community. At the end of the
electrical products useful life, it should not
be disposed of with household waste.
Please recycle where facilities exist. Check
with your Local Authority or retailer for
recycling advice in your country.
1
2
The fault has been caused or is
attributable to accidental use,
misuse, negligent use or used
contrary to the manufacturer’s
recommendations or where the fault
has been caused by power surges
or damage caused in transit.
Model no.
Serial no.
All Morphy Richards products are
individually tested before leaving the
factory. In the unlikely event of any
appliance proving to be faulty within
28 days of purchase, it should be
returned to the place of purchase
for it to be replaced.
The appliance has been used on a
voltage supply other than that
stamped on the products.
The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helplines (office hours)
Morphy Richards products are intended for household use only.
See usage limitations within the location safety instructions.
UK 0844 871 0954
Spare Parts 0844 873 0720
Republic of Ireland 1800 409 119
Morphy Richards has a policy of continuous improvement in product quality and
design. The company, therefore reserves the right to change the specification of
it’s models at any time.
KT43922 MUK Rev 2 01/10
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