Mitel 5610 User Manual

QUICK REFERENCE GUIDE  
Mitel® 5610 IP DECT Cordless Handset  
Turn Handset On or Off  
Signal Range  
Press and hold  
key.  
The cordless handset has an indoor  
signal range of up to 150 feet (50  
meters) from the IP DECT stand. This  
range can be limited by concrete or  
metal barriers. If you go out of range  
and then return back into range, the  
handset will display MISSED CALL.  
The Mitel 5610 Cordless Handset and IP DECT (Digital Enhanced Cordless  
Telecommunications) Stand provides Mitel 5000 SIP call processing features on a  
cordless handset. The IP DECT stand also provides conferencing, call transfer, and  
other basic features between handsets.  
Handset - Side View  
Handset - Front View  
#
Front View - Description  
Color display  
1
2
Press ꢀꢁꢂto navigate menus  
and services  
Press  
to make or answer calls  
3
4
5
Use the keypad to enter numbers and  
letters  
Use  
in the name editor to capitalize  
letters, type numbers, and enter the star  
symbol  
Earpiece  
6
7
Press  
to enter main menu and  
select and confirm options  
Softkeys used for various functions  
8
9
To hang up, exit a menu, and turn the  
handset on or off, press  
.
Pound key  
Microphone  
#
Side View - Description  
Loudspeaker for speakerphone  
1
2
Speakerphone activate and deactivate  
key  
Headset jack connector (2.5 mm)  
3
4
5
Volume Up key  
Volume Down key  
Part Number 57011425  
Mitel is a registered trademark of Mitel Networks Corporation. © 2010, Mitel Networks Corporation. All other products and services are the trademarks of their respective holders. All rights reserved.  
1
QUICK REFERENCE GUIDE  
Call Swap  
Listen to Voice Mail Message  
Call swap lets you alternate between two calls. Each call is private; neither person  
can overhear your conversation with the other.  
If a message is left in your voice mailbox, MISSED CALL and then NEW  
VOICEMAIL appears in the handset display. A small envelope icon is displayed at  
the top of the main display.  
1. While on a call, press HOLD.  
1. Press  
to enter main menu.  
2. Enter the number of the second party that you want to call and press  
.
2. Select MESSAGES, and then select VOICEMAIL.  
3. After speaking with the second party, press OPTIONS and select SWAP  
CALLS to switch between the two parties.  
3. Select your voice mail account.  
4. Press PLAY. You are connected with the voice mail auto attendant. The auto  
Form a Conference  
attendant prompts you for your passcode.  
To form a Conference when a two-party call is already in place:  
1. Press HOLD. The current call is placed on hold.  
5. Enter your passcode. If necessary, contact your System Administrator to obtain  
your passcode.  
6. Follow the prompts to access your message(s).  
2. Enter the number of the second party, and then press  
.
3. After the second party answers, press OPTIONS and then select  
Change Handset Language  
CONFERENCE.  
1. Press  
to enter main menu.  
4. Press END CONF to remain connected with the second party only.  
2. Select SETTINGS.  
5. Press OPTIONS and then select SWAP CALLS switch between the two parties.  
3. Select SYSTEM SETTINGS.  
Change the Ringer Melody  
4. Enter your PIN code (default is 0000) and press  
System Administrator to obtain your PIN code.  
. If necessary, contact your  
1. Press  
to enter the main menu.  
5. Select LANGUAGE.  
2. Select SETTINGS, and then AUDIO SETTINGS.  
3. Select RINGER MELODY, and then select VoIP.  
4. Select ALL LINES.  
6. Select the desired language and press  
.
Transfer a Call - Unsupervised  
5. Select a melody from the list and press  
6. Press PLAY to listen to the melody and then press STOP.  
7. Press to select the desired melody.  
.
1. While on a call, select press HOLD. The current call is placed on hold.  
2. Press OPTIONS, and then select TRANSFER.  
3. Dial the extension of the transfer destination.  
4. Press  
or  
.
Transfer a Call - Supervised  
1. While on a call, press HOLD. The current call is placed on hold.  
2. Dial the extension of the transfer destination.  
3. Press  
or  
.
4. Wait until the called party answers, and then announce the transfer.  
5. Press OPTIONS, and then select TRANSFER.  
3
QUICK REFERENCE GUIDE  
Check Call Log  
Remove Belt Clip Cover  
1. From idle mode, press CALL LOG.  
2. Select the type of calls: Missed, Incoming, Outgoing, or All Calls.  
3. Select the call.  
Use the belt clip removal tool. Insert the tool between the belt clip cover and the  
phone.Then, using your thumb, press down and slide the clip up and off the back of  
the phone.  
4. Press  
.
About Feature Access Codes  
You can dial feature access codes for Emergency Calls (911 U.S. or 999/112  
Europe) and Outgoing Calls (8). You do not have to press  
before entering a code.  
Your system may be programmed with different codes. Contact your System  
Administrator to obtain the codes assigned for your system.  
Call Handoff  
If your handset is twinned to your desktop phone using the Dynamic Extension  
Express (DEE) feature, you can use the DEE Handoff feature. This feature allows  
you to “push” an active call from your desktop phone to your 5610 handset. You can  
activate call handoff by pressing a DEE Handoff feature key (fc 388) on your  
desktop phone. To program a DEE Handoff feature key, refer to your phone’s user  
guide for instructions.  
To push a call to your 5610 handset:  
1. While on a call at your desktop phone, press the DEE Handoff key. The call is  
transferred to your 5610 handset.  
Attach Belt Clip  
2. Press  
to continue the call on your handset.  
Insert the clip belt into the back of the handset. Slide the clip down with your thumb  
to snap the side tabs into place.  
4
QUICK REFERENCE GUIDE  
Troubleshooting  
Symptom  
Possible Cause  
Corrective Action  
Unable to remove belt You are not inserting the removal Insert the removal tool as shown  
clip cover using removal tool far enough into the opening in the graphic on the previous  
tool.  
between the handset and clip  
cover.  
page.  
Handset display is  
black.  
Handset is in power saving  
mode.  
Press any key.  
Battery is drained.  
Put handset in charging cradle to  
recharge battery.  
Handset does not  
charge.  
Power to handset charging  
cradle is not connected.  
Ensure that power cable is  
inserted in handset charging  
cradle.  
Battery is not inserted correctly. Check that the battery is inserted  
correctly. Refer to Installation  
Guide for details.  
Battery life is exceeded and no Obtain replacement battery from  
longer accepts charge.  
your System Administrator and  
replace.  
Cannot enable features Feature is not enabled for your Contact your System  
using Feature Access  
Codes.  
handset.  
Administrator and ask to have the  
feature enabled for your handset.  
System does not use default  
Feature Access Codes.  
Contact your System  
Administrator for a list of the  
supported Feature Access Codes  
for your system.  
5

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