Miele CVA 3650 User Manual

Operating and installation instructions  
Coffee machine  
CVA 3650  
en - GB  
To avoid the risk of accidents  
or damage to the machine,  
it is essential to read these  
instructions before it is installed  
and used for the first time.  
M.-Nr. 07 188 741  
Contents  
Settings: Customising your machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Settings menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Selecting a language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Setting the time of day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Setting the timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Setting Automatic rinsing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Setting the Steam system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Setting the lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Info (showing the number of drinks) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Safety (activating the System lock) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
To activate or deactivate the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
To override the System lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Setting the water hardness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Setting the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Setting the volume (keypad tone, buzzer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Resetting the factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Allocating and saving a coffee type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Allocating the types of coffee (Allocate type) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Chamber symbols in the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
How to allocate the types of coffee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Select type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Rename type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Change type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Delete type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Programming the amount (Setting the portion sizes) . . . . . . . . . . . . . . . . . . . 37  
Programming the portion size via the OK sensor. . . . . . . . . . . . . . . . . . . . . . . 37  
Programming the amount via "Settings" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Setting portion sizes for different User profiles. . . . . . . . . . . . . . . . . . . . . . . . . 38  
Setting up User profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Selecting a User profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Creating a User profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Changing a User profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Deleting a User profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Revert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
Contents  
Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Water container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Waste container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Drip tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Grille with drip tray cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Capsule carousel and carousel runners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Coffee outlet cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Interior and machine front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Capsule plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Steam valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Cappuccinatore (milk frother) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Machine front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Descaling the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Descaling when not prompted by a message. . . . . . . . . . . . . . . . . . . . . . . . . . . . 53  
Problem solving guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62  
Electrical connection U.K., ZA, IRL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63  
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  
Built-in coffee machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  
Installing a built-in coffee machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Securing the machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
Caring for the environment  
Disposal of the packing  
material  
Disposal of your old machine  
Electrical and electronic machines  
often contain materials which, if  
handled or disposed of incorrectly,  
could be potentially hazardous to  
human health and to the environment.  
They are, however, essential for the  
correct functioning of your machine.  
Please do not therefore dispose of it  
with your household waste.  
The transport and protective packing  
has been selected from materials which  
are environmentally friendly for  
disposal, and can normally be  
recycled.  
Ensure that any plastic wrappings,  
bags, etc. are disposed of safely and  
kept out of the reach of babies and  
young children. Danger of suffocation.  
Dispose of or recycle all packaging  
materials safely as soon as possible.  
Rather than just throwing these  
materials away, please ensure that they  
are recycled.  
Please dispose of it at your local  
community waste collection/recycling  
centre, or contact your Dealer for  
advice. Ensure that it presents no  
danger to children while being stored  
for disposal.  
It should be disconnected from the  
mains electricity supply by a competent  
person.  
5
Guide to the machine  
Exterior view  
a
b
c
d
On/Off sensor for switching the coffee machine on and off  
Display  
Left arrow sensor, for scrolling through the various programme options  
OK sensor, for confirming the selection of a programme option and for saving  
a setting  
e
f
g
h
i
j
k
l
Right arrow sensor, for scrolling through the various programme options  
Drinks selection sensor for selecting the type of coffee (coffee or espresso)  
Door handle  
Plastic grille  
Metal drip tray cover  
Spout  
Inset for Cappucinatore (Milk frother)  
Valve for steam and hot water  
6
Guide to the machine  
Interior view  
m
n
Master switch  
Capsule plate (replaced with the descaling funnel when descaling is carried  
out)  
o
p
q
r
s
t
Brew unit  
Capsule carousel  
Carousel runners  
Water container  
Drip tray with grid  
Waste container  
7
Warning and safety instructions  
Safety with children  
This machine conforms with all  
relevant legal safety requirements.  
Improper use can, however, lead to  
personal injury and damage to  
property.  
Keep children away from the  
~
machine at all times. It is not a toy! To  
avoid the risk of injury do not allow  
children to play on or near it or to play  
with its controls. Supervise children  
whilst you are using it. Children's skin is  
very sensitive, and reacts to hot  
To avoid the risk of accidents and  
damage to the machine, please  
read these instructions carefully  
before using it for the first time.  
They contain important notes on the  
installation, safety, operation and  
care of the machine.  
temperatures. Danger of scalding.  
Older children may only use the  
~
coffee machine when its operation has  
been clearly explained to them and  
they are able to use it safely,  
recognising the dangers of misuse.  
Remember that coffee and espresso  
are not suitable drinks for children.  
Keep these instructions in a safe  
place and pass them on to any  
future owner.  
Technical safety  
Correct application  
Before setting up the machine,  
~
check it for any externally visible  
The machine is intended for  
~
damage. Never install or attempt to use  
a damaged machine. Danger of injury.  
domestic use only for the preparation of  
espresso, cappuccino and coffee. Any  
other usage is not supported by the  
manufacturer and could be dangerous.  
The manufacturer cannot be held liable  
for damage resulting from incorrect or  
improper use or operation.  
To avoid the risk of damage to the  
~
machine, make sure that the rating on  
the data plate corresponds to the  
voltage and frequency of the household  
supply, before connecting the machine  
to the mains supply. Consult a qualified  
electrician if in any doubt.  
This coffee machine is not intended  
~
for use by persons (including children)  
with reduced physical, sensory or  
mental capabilities, or lack of  
experience or knowledge, unless they  
are supervised whilst using it or have  
been shown how to use it correctly by a  
person responsible for their safety.  
8
Warning and safety instructions  
The electrical safety of this machine  
Installation work and repairs may  
~
~
can only be guaranteed when  
only be carried out by suitably qualified  
and competent persons in strict  
continuity is complete between it and  
an effective earthing system which  
complies with local and national safety  
accordance with current local and  
national safety regulations. Repairs and  
regulations. It is most important that this other work by unqualified persons  
basic safety requirement is present and could be dangerous and the  
tested regularly, and where there is any manufacturer will not be held liable.  
doubt, the household wiring system  
While the machine is under  
~
should be inspected by a qualified  
guarantee, repairs should only be  
electrician.  
undertaken by a service technician  
The manufacturer cannot be held liable  
authorised by the manufacturer.  
for damage or injury caused by the lack  
Otherwise the guarantee will be  
of or inadequacy of an effective  
invalidated.  
earthing system (e.g. electric shock).  
Faulty components must only be  
~
Built-in versions of this machine  
~
replaced by genuine Miele original  
must only be operated when installed in  
spare parts. The manufacturer can only  
a suitable housing unit, to ensure that  
guarantee the safety of the appliance  
all electrical components are shielded.  
when Miele replacement parts are  
Ensure power is not supplied to the  
used.  
machine until after installation, repair  
work or maintenance work has been  
carried out.  
The machine is only completely  
~
isolated from the electricity supply  
when:  
Do not connect the machine to the  
~
mains electricity supply by a multi-  
socket unit or an extension lead.  
These do not guarantee the required  
safety of the machine (e.g. danger of  
overheating).  
– the mains fuse is disconnected,  
– the screw-out fuse is removed (in  
countries where this is applicable),  
– it has been switched off at the wall  
socket and the plug has been  
withdrawn.  
The machine is not suitable for use  
~
in the open air, even when installed in a  
mobile unit (optional extra).  
Never open the outer casing of the  
~
machine. Tampering with electrical  
connections or components and  
mechanical parts is highly dangerous  
to the user and can cause operational  
faults or electric shock.  
This equipment may only be used in  
~
mobile installations such as ships if a  
risk assessment of the installation has  
been carried out by a suitably qualified  
engineer.  
9
Warning and safety instructions  
If the coffee machine is to be built in  
Do not put anything other than  
~
~
above another appliance, there must  
be a full-width, closed shelf between  
them (except when it is combined with  
a Miele built-in plate warming drawer).  
Nespresso coffee capsules in the  
capsule carousel. Other manufacturers'  
capsules etc. would damage the  
machine.  
In countries where there are areas  
The coffee capsules must be intact  
~
~
which may be subject to infestation by  
cockroaches or other vermin, pay  
particular attention to keeping the  
machine and its surroundings in a  
clean condition at all times. Any  
damage which may be caused by  
cockroaches or other vermin will not be  
covered by the guarantee.  
before use. Do not use coffee capsules  
which are damaged, broken or dented.  
These could become jammed in the  
machine and damage it.  
Do not use milk with additives.  
~
Sugar additives would stick to the milk  
pipework and damage the coffee  
machine and the cappuccinatore.  
Never place a drink with ignited  
~
Correct use  
alcohol under the spout of the coffee  
machine. The flames could ignite  
plastic components and cause fire  
damage.  
Caution. Danger of scalding. The  
liquids dispensed are very hot.  
Never look directly at the lighting or  
use optical instruments to look at it.  
Hot water and steam could cause  
~
scalding. Be very careful when using  
these functions. Make sure you do not  
come into contact with steam or hot  
water. The machine must not be used  
for cleaning objects.  
Do not reach into the brew unit when  
~
the machine is connected to the  
electricity supply. Danger of injury.  
The water piping and the  
~
cappuccinatore (milk frother) must be  
rinsed through and the machine  
cleaned thoroughly before the first drink  
is prepared.  
Always switch the coffee machine  
~
off with the master switch before  
cleaning the interior. Danger of injury.  
Do not clean the inside of the  
~
Only cold, fresh tap water should be  
~
capsule plate opening. Danger of  
injury.  
used to fill the water container. Warm or  
hot water or other liquids could damage  
the machine. Change the water every  
day to prevent a build-up of bacteria.  
Do not use a steam cleaner to clean  
~
this machine. Steam could reach the  
electrical components and cause a  
short circuit.  
Do not on any account use mineral  
~
water. Mineral water will cause serious  
limescale deposits to build up in your  
machine and damage it.  
Clean the machine every day to  
~
prevent a build-up of bacteria. All parts  
except the capsule plate and the  
plastic grille are dishwasher safe.  
10  
Warning and safety instructions  
Water in the drip tray can be very  
~
hot. Take great care when emptying it.  
Danger of scalding.  
The machine should be descaled  
~
regularly, depending on the hardness  
of the water, with the descaling tablets  
supplied. The harder the water, the  
more often the machine must be  
descaled. The manufacturer cannot be  
held liable for damage arising from  
insufficient descaling.  
Only use the descaling tablets  
~
supplied by Miele and follow the  
instructions on the packet carefully.  
Use the exact proportions  
recommended. Otherwise the machine  
will be damaged.  
How quickly the capsule plate  
~
becomes soiled will depend on the fat  
content of the coffee used. We  
recommend that you clean the capsule  
plate every 1 to 2 months with a  
cleaning tablet.  
Never swing from or hang anything  
~
on the front when it is open as this  
could damage the machine.  
The manufacturer cannot be held  
liable for damage caused by non-  
compliance with these Warning and  
Safety instructions.  
11  
Brief description  
The capsule carousel can hold up to 20 The machine features a system lock to  
coffee capsules. These 20 coffee  
capsules are divided between 5  
chambers. This means that the capsule  
carousel can be filled with 5 different  
types of coffee. These 5 different types  
are programmed into the machine so  
that the type required can be selected  
from the display.  
prevent children from operating the  
machine.  
The easy-to-use programming facility  
allows, amongst other things, the  
language in the display to be changed  
and the water hardness to be  
programmed in.  
To ensure that the flavour can develop  
fully and be maintained for longer the  
machine has an additional function for  
automatically rinsing the system  
when the machine is cold. The same  
function is used to flush coffee remains  
out of the system and the spout after  
use.  
If the machine is used by various  
people with different tastes and  
preferences, you can programme  
specific settings for up to nine  
individual users (User profiles).  
There is no need to remove each  
individual spent capsule, as the used  
coffee capsules drop down  
So that the machine remains ready for  
use but does not use electricity  
unnecessarily, it will switch into Energy  
saving mode after a programmable  
length of time.  
automatically into a waste container.  
The coffee capsules can be disposed  
of with your normal household waste.  
The size of cup can be programmed in  
so that the correct amount is  
If you wish the machine to switch on or  
off at a certain time, you can  
dispensed. If the cup being used has a  
smaller capacity than the programmed  
portion size, preparation can be halted  
at any time by touching the OK sensor.  
programme the machine accordingly.  
If two cups of coffee or espresso are  
required at the same time, the OK  
sensor has to be touched twice briefly.  
The machine will fill the two cups one  
after the other, with a slight pause in  
between.  
12  
Using the coffee machine - first steps  
The following notes should help you get ^ The arrow sensors are used to select  
to know your coffee machine before  
a programme option in the display.  
Touch the OK sensor when the option  
you want appears highlighted in the  
display.  
starting to use it.  
Controls  
This machine has sensor controls which  
react to touch. To operate the machine,  
you only need to touch the relevant  
sensor. There are five sensors:  
Before using for the first time  
The machine must be correctly set  
up or installed in its housing unit  
(depending on model) and  
connected (see "Electrical  
s
On/Off sensor: For switching the  
machine on or off  
connection" and "Installation") before  
it is used for the first time. It must  
then be cleaned (see "Cleaning and  
care").  
< > Left/right arrows: For scrolling  
through the various programme  
options  
OK Sensor for confirming the  
selection of a programme option  
and for saving a setting  
Remove any protective foil from the  
front of the machine.  
Switching on  
/
Drink selection sensor (coffee or  
espresso)  
^ Touch the On/Off sensor s to switch  
on the machine.  
Display  
When the machine is being switched on  
for the first few times with the master  
switch, a welcome screen and some  
other messages will appear briefly. The  
welcome screen will be displayed each  
time the machine is switched on until 5  
drinks have been prepared.  
COSI  
o Espresso  
K1 K2 K3 K 4 K5  
L
o
n
G
k
C
The following symbols come up in the  
display in the main menu:  
K
L
o
n
Up to 5 different types of coffee  
Steam  
Míele Willkommen  
Hot water  
User profile for up to 9 different  
users  
G Rinsing  
k
Descaling  
C
Settings: Customising your  
machine  
13  
Using the coffee machine - first steps  
When you use the machine for the very If everything has been entered  
first time, you will be prompted to  
correctly, Set up successful will  
select a language.  
appear in the display.  
^ Touch the right or left arrow until the  
language you want appears in the  
display.  
^ Confirm this message by touching  
the OK sensor.  
To get the best out of your  
coffee machine and to set it  
^ Touch the OK sensor.  
The language you have chosen is  
now set.  
up for your specific  
requirements, please continue to work  
through these operating instructions. It  
really is worthwhile doing this as you  
will then be able to use your coffee  
machine to the best advantage.  
The request to set the clock format will  
then appear.  
^ Touch one of the arrow sensors until  
the clock format you want (12 or 24  
hour) is highlighted, and then touch  
the OK sensor.  
Switching off  
^ Touch the On/Off sensor s to switch  
off the machine.  
^ Enter the time of day. First set the  
hour with the arrow sensors and then  
touch the OK sensor. Then set the  
minutes in the same way.  
If automatic rinsing is switched on,  
providing that coffee has actually  
been dispensed from the machine,  
the rinsing process will begin. After  
this the machine will switch off  
automatically.  
^ Now decide when you want the time  
of day to be displayed, and press the  
OK sensor.  
"On": The display will always show  
the time of day (even when the  
machine is switched off).  
"On for 60 seconds": The display  
will show the time for 60 seconds,  
and then go dark after the machine  
is switched off.  
"Not displayed": The display will  
only show the time of day when the  
machine is switched on, and will go  
dark as soon as it is switched off.  
14  
Filling the machine with water and coffee capsules  
The coffee machine must be  
cleaned thoroughly (see "Cleaning  
and care") before you fill it with water  
and coffee capsules.  
It is vital that you programme in  
the water hardness level of your  
water (see "Customising your  
machine - Setting the water  
^ Lift the water container up and pull it  
forwards to remove it.  
hardness").  
Filling the water container  
^ Fill the water container with cold,  
clean tap water up to the "Max."  
The quality of the water plays  
mark.  
an important part in the  
overall quality of the coffee.  
A valve at the front of the water  
The water container should therefore be  
container will ensure that water  
emptied and filled with fresh tap water  
cannot escape.  
every day.  
^ Push the water container fully back  
Hot water and other liquids could  
into the machine.  
damage the machine. Only use  
cold, clean tap water and fill the  
machine every day. Do not on any  
account use mineral water. Mineral  
water will cause serious limescale  
deposits to build up in your machine  
and damage it.  
^ Open the front of the machine.  
15  
Filling the machine with water and coffee capsules  
Filling the capsule carousel  
facing downwards. You can take the  
capsule carousel out by lifting it  
upwards to fill it.  
Do not put anything other than  
Nespresso coffee capsules in the  
capsule carousel.  
Please note that the individual  
capsules sit loosely in the capsule  
carousel to prevent them from  
becoming jammed.  
Do not use coffee capsules which  
are damaged, broken, dented or  
bent up at the edges. They can get  
stuck in the machine.  
^ If you have removed the capsule  
carousel, place it onto the carousel  
runners before putting it back into the  
machine. You do not have to position  
it in a particular way, as the machine  
will automatically guide it into  
position.  
The capsule carousel has  
five chambers, each holding  
four capsules. It is important  
to allocate the chambers correctly (see  
"Allocating and saving a coffee type").  
You can fill all the chambers with the  
same type of coffee, if wished.  
^ Push the carousel runners fully back  
into the machine.  
Some of the chambers are allocated a  
type of coffee at the factory. Fill the  
chambers with the appropriate type of  
coffee, or re-allocate the chamber for a  
different type of coffee (see "Allocating  
and saving coffee types"). The machine  
will then dispense the type of coffee  
you select.  
^ Close the front of the machine.  
The machine will now align the capsule  
carousel. You will be able to hear this  
happening.  
Taking capsules out of the  
capsule carousel  
If you want to change the capsules in  
the carousel:  
^ Pull the carousel runners out.  
^ Pull the capsule carousel upwards to  
remove it.  
^ Push upwards on the ring underneath  
the magazine and then remove the  
capsules.  
^ Pull the carousel runners a out as far  
as possible.  
^ Fill the chambers c in the capsule  
carousel b with capsules. Make sure  
you put them in correctly with the foil  
16  
Making drinks  
Before preparing the first drink  
Important: the water piping must be  
rinsed through every day and the  
machine cleaned thoroughly before  
the first drink of the day is prepared.  
Rinsing will take place automatically  
if the Rinsing programme option has  
been set to "On" and the machine is  
cold. Hot water will run out of the  
spout into the drip tray once the  
machine has heated up.  
Filling the system with water  
The machine is emptied completely  
before it leaves the factory. You must  
allow water to be pumped through the  
system before the first drink of coffee or  
hot water is prepared.  
Hot water  
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If the Rinsing programme option has  
been set to "Off", select "Rinsing" in  
the display to rinse out the system  
(see "Cleaning and care").  
^ Select "Hot water" with one of the  
arrow sensors.  
^ Touch the OK sensor.  
^ Run some hot water into the cup.  
Switching on  
^ Touch the OK sensor again to switch  
the water off.  
^ Touch the On/Off sensor s.  
The following message will then  
appear:  
The system is now filled with water, and  
the machine is ready to use.  
Heating-up phase  
Preparing espresso and coffee  
^ Place a cup under the spout.  
If the automatic Rinsing programme  
option has been set to "On" (factory  
default setting), the following will  
appear after the machine has heated  
up:  
COSI  
o Espresso  
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^ Select the type of coffee with one of  
the arrow sensors.  
^ Use the drink selection sensor to  
select espresso or coffee.  
Rinsing  
The type of coffee you have chosen  
will appear in the top line of the  
display on the right.  
Water will run out of the spout.  
You will hear the capsule carousel  
moving into position.  
The main menu will then appear in the  
display:  
COSI  
o Espresso  
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17  
Making drinks  
^ Touch the OK sensor once.  
Preparing hot milk, milk froth  
and cappuccino  
The drink you want will then run out of  
the spout.  
This machine comes with a  
cappuccinatore (milk frother) which  
makes it easy to prepare hot milk, milk  
froth and cappuccino.  
You can programme the size  
of portion dispensed for  
espresso and coffee  
according to taste (see "Programming  
the amount: Setting the portion sizes").  
Before using the cappuccinatore for  
the first time, clean it thoroughly,  
preferably in the dishwasher (see  
"Cleaning and care").  
Double portion  
If you want to dispense a double  
portion of coffee or espresso or to  
dispense two portions at the same time:  
^ touch the OK sensor again whilst  
"Double portion?" is in the display.  
The two portions will be dispensed one  
after the other.  
Cancelling preparation  
The cappucinatore must always be  
assembled correctly with valve a  
above the handle and the spout b at  
the side.  
^ Touch the OK sensor when "Stop" is  
showing in the display.  
Preparation will be halted.  
The valve has two settings:  
– Turn it anti-clockwise as far as it will  
go to heat milk.  
– Turn it clockwise as far as it will go to  
froth milk.  
18  
Making drinks  
Do not set the valve between these  
two settings as this will cause the  
milk to sputter.  
Steam release is controlled by a  
timer. If you do not get sufficient  
froth in your cup and the steam jet  
has stopped releasing steam,  
please shut off the steam valve on  
the machine. Press it downwards  
again to reconnect it with the  
cappuccinatore.  
Milk can be frothed and dispensed  
straight into a cup, or heated or frothed  
in the cappuccinatore jug first and then  
poured manually into the cup. The  
spout must be pushed in or pulled out:  
Dispensing froth directly into the cup  
^ Push the spout into the lid as far as it  
will go.  
^ Turn the valve on the cappuccinatore  
clockwise as far as it will go.  
Milk spout pushed in: Milk will be  
frothed and dispensed directly into  
the cup  
Milk spout pulled out: Milk will be  
frothed in the cappuccinatore jug  
Heating the milk in the  
cappuccinatore jug gives  
you hotter milk.  
^ Fill the cappuccinatore a up to the  
upper marker with cold milk and  
replace the lid.  
Cold milk makes the best froth.  
Do not use milk with additives.  
Sugar additives would stick to the  
milk pipework and damage the  
coffee machine and the  
^ Place the cappucinatore into the  
insert in the drip tray and place a  
cappuccino cup underneath the  
coffee spout b.  
cappucinatore.  
^ Press down the steam valve slowly  
and carefully to connect it to the  
cappuccinatore.  
19  
Making drinks  
Frothing milk in the cappuccinatore  
The steam valve must engage in the  
lower position in order to connect  
properly with the cappuccinatore.  
^ Pull the spout out of the lid as far as it  
will go.  
^ Turn the valve on the cappuccinatore  
clockwise as far as it will go.  
^ When you have enough froth in the  
cup push the steam valve upwards  
again.  
^ Fill the cappuccinatore up to the  
lower marker with cold milk and  
replace the lid.  
Preparing cappuccino  
^ Place the cappuccinatore in the  
insert in the drip tray.  
^ Dispense milk froth into the cup, as  
described above.  
^ Use the drink selection sensor to  
select Espresso.  
^ Touch the OK sensor once.  
The espresso will be dispensed from  
the coffee spout, and your cappuccino  
is ready.  
You can also prepare milk froth and  
espresso at the same time. Making it  
at the same time will, however, leave  
the cappuccino looking a bit brown.  
It is also harder to get the ratio of  
coffee to milk right.  
^ Press down the steam valve a slowly  
and carefully to connect it to the  
cappuccinatore b.  
The steam valve must engage in the  
lower position in order to connect  
properly with the cappuccinatore.  
You can only make coffee and froth  
at the same time if the steam system  
is set up for this. See "Settings:  
customising your machine - Setting  
the Steam system").  
^ When you have sufficient froth push  
the steam valve upwards again.  
20  
Making drinks  
Preparing hot milk  
After preparing milk/Interim cleaning  
If you want to use the  
cappuccinatore again before  
cleaning it thoroughly, e.g.  
because there is some milk left in the  
cappuccinatore, you can use the coffee  
machine to rinse the lid. This will  
remove any milk deposits.  
^ Turn the valve on the cappuccinatore  
anti-clockwise as far as it will go.  
Carrying out the rinsing programme  
is not a substitute for cleaning it  
thoroughly in the dishwasher.  
^ Fill the cappuccinatore up to the  
upper marker with cold milk and  
replace the lid.  
Rinse  
^ Push the milk spout in as far as it will  
go (for frothing hot milk to be  
dispensed into a cup) or pull the milk  
spout out (for frothing hot milk in the  
cappuccinatore jug) and place the  
cappuccinatore in the insert of the  
drip tray.  
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^ Select "Rinse" with one of the arrow  
sensors.  
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^ Push the milk spout of the  
cappuccinatore in as far as it will go  
and place an empty cup underneath  
it.  
^ Press the steam valve slowly  
downwards to connect it to the  
cappuccinatore.  
^ Press the steam valve slowly  
downwards to connect it to the  
cappuccinatore.  
Frothing milk in the  
cappuccinatore jug gives  
you hotter milk.  
Hot water will now flow through the lid,  
giving it a quick rinse. The following will  
appear in the display:  
Cappuccinatore being rinsed  
The rinsing process will finish  
automatically.  
21  
Making drinks  
User profile drinks  
After use  
With User profiles, you can create  
drinks to suit your personal taste and  
those of your guests.  
Before switching the  
machine off for any length of  
time, the pipework, brew  
system, spouts and steam valve need  
to be cleaned.  
If you have set the machine up for a  
specific user profile you must first  
select the user profile required and  
then the type of drink.  
If you have switched the automatic  
rinsing function off, you will need to  
rinse the system through manually.  
Place a suitable container under the  
spout and the steam valve.  
User profile  
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The display will let you know the current  
status of the machine or what action  
needs to be taken.  
^ Select "User profile" with one of the  
arrow sensors.  
^ Touch the OK sensor.  
Rinse  
^ Select "Select" with the arrow sensors  
and touch the OK sensor.  
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^ Select "Rinse" with one of the arrow  
sensors.  
^ Select the user profile you want with  
one of the arrow sensors and touch  
the OK sensor.  
^ Touch the OK sensor.  
A number will appear in the  
top line of the display beside  
the user profile symbol n to  
show that a user profile has been  
selected.  
Water will run out of the spout.  
^ Open the steam valve.  
Water will run out of the steam valve.  
^ Close the steam valve a few seconds  
later.  
This function operates in the same  
way as a standard profile.  
The system has now been flushed  
through and the machine can be  
switched off.  
22  
Settings: Customising your machine  
It is easy to customise your machine to  
Timer: You can set or activate the  
Timer here. The following options are  
available in the "Set" menu:  
suit your exact requirements.  
Settings menu  
Switch on at: The machine can be  
set to switch on at a specific time of  
day.  
To select the various programme  
options:  
Switch off after: The machine can  
be set to switch off after a pre-set  
time. A time of between 15 minutes  
to 9 hours can be set.  
Settings F  
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^ Touch the right arrow sensor until  
"Settings F" appears in the display,  
Switch off at: The machine can be  
set to switch off at a specific time of  
day.  
and then touch the OK sensor.  
^ Touch one of the arrow sensors until  
the option you want is highlighted.  
Allocate type: You can "Select type"  
and "Rename type" for chambers 1 to 5.  
If a type of coffee has already been  
allocated to the chamber, you also  
have the option to "Change type" and  
"Delete type" if you wish (see "Allocating  
and saving a coffee type").  
^ Then touch the OK sensor to select  
the highlighted option.  
The option that is currently active on the  
machine will have a tick next to it.  
Possible setting options  
Programming the amount: Espresso,  
Coffee and Hot water  
Language F: 23 different languages  
are available to choose from.  
(see "Programming the amount (Setting  
the portion sizes)".  
Time of day: You can set either a 24  
hour or 12 hour clock, and choose to  
have the Time of day display on or off.  
Automatic rinsing: On, Off  
Steam system: On, Off  
Lighting: Brightness  
Info: No. of drinks, Portions until  
descaling  
Safety: System lock (Off, On)  
Water hardness: Soft, Medium, Hard,  
Very hard  
Display: Contrast, Brightness  
Volume: Buzzer tones, Keypad tone  
23  
Settings: Customising your machine  
Maintenance: Carry out (see "Cleaning Selecting a language  
and care").  
If you want to change the language  
Showroom prog.: Demo programme,  
used in the display, use the Settings  
menu and follow the flag symbol.  
Off  
Factory default: All settings can be  
reset to the factory default, and user  
profiles deleted.  
^ Select "Settings F" from the main  
menu, and then touch the OK sensor.  
"Language" will already be  
highlighted in the display.  
^ Touch the OK sensor.  
To return to the Main menu, select  
"Back A".  
^ Touch one of the arrow sensors until  
the language you want is highlighted.  
Further details about the different  
options can be found in the pages  
that follow.  
^ Touch the OK sensor.  
The setting is saved automatically and  
the display will go back to the previous  
screen.  
All display texts will now appear in the  
language you have just selected.  
If you select the wrong language by  
mistake, find the "Language" option  
via the flag symbol F again.  
24  
Settings: Customising your machine  
Setting the time of day  
Clock format  
^ Select "Settings F" from the main  
^ Use the arrow sensors to select  
"Clock format".  
menu, and then touch the OK sensor.  
^ Touch the right arrow sensor until  
"Time" is highlighted and touch the  
OK sensor.  
^ Use the right arrow to select a 24 h or  
12 h clock.  
^ Touch the OK sensor when the option  
you want is highlighted.  
Display  
The clock format you have chosen will  
be saved.  
The Time of day display can be  
switched on or off.  
^ Use the arrow sensors to select  
"Display".  
To set the time of day  
^ Use the arrow sensors to select "Set".  
You can now choose one of three  
options:  
^ First set the hour with one of the  
arrow sensors. Touch the OK sensor.  
"On": The display will always show  
the time of day (even when the  
machine is switched off).  
^ Then use the arrow sensors to set the  
minutes. Touch the OK sensor.  
The time of day is now saved.  
"On for 60 seconds": The display  
will show the time for 60 seconds,  
and then go dark after the machine  
is switched off.  
"Not displayed": The display will  
only show the time of day when the  
machine is switched on, and will go  
dark as soon as it is switched off.  
^ Once you have selected the display  
format you require, touch OK.  
25  
Settings: Customising your machine  
Setting the timer  
If Automatic rinsing is set to "On", the  
^ Select "Settings F" from the main  
machine will automatically carry out  
a brief rinse when it switches itself  
on.  
menu, and then touch the OK sensor.  
^ Touch the right arrow sensor until  
"Timer" is highlighted and touch the  
OK sensor.  
If the System lock is activated, the  
machine will not switch itself on at  
the pre-set time.  
^ Select "Set" with the arrow sensors  
and touch the OK sensor.  
There are three options:  
If the machine has switched itself on  
automatically 3 times and no drinks  
or hot water have been dispensed,  
the machine will not switch itself on  
again automatically. The  
Switch on at:  
You can choose a time for the coffee  
machine to switch on automatically,  
e.g. in the morning for breakfast.  
programmed times will, however,  
remain in memory and will be  
^ Select "Switch on at" with the arrow  
sensors and touch the OK sensor.  
reactivated after manually switching  
the machine on again. This prevents  
the machine switching itself on  
unnecessarily, for example whilst  
you are away on holiday, and you  
have not cancelled the automatic  
switching on procedure.  
^ First set the hour with one of the  
arrow sensors. Touch the OK sensor.  
^ Then use the arrow sensors to set the  
minutes. Touch the OK sensor.  
If you activate the Timer, the coffee  
machine will switch on every day at the  
time you have set (see "Activate").  
Switch off after:  
To save energy, the machine can be  
set to switch off automatically by  
selecting the "Switch off after" option. A  
time of between 15 minutes to 9 hours  
can be set. This time is measured from  
the last time a drink was dispensed.  
^ Select "Switch off after" with the arrow  
sensors and touch the OK sensor.  
For example, 1:00 means that the  
machine will switch off after 1 hour.  
26  
Settings: Customising your machine  
^ First set the hour with one of the  
arrow sensors. Touch the OK sensor.  
Activate  
^ Select "Activate" with the arrow  
sensors and touch the OK sensor.  
^ Then use the arrow sensors to set the  
minutes. Touch the OK sensor.  
The "Switch on at" and "Switch off at"  
options will show in the display.  
The machine will now switch off after  
the time you have set.  
^ Select the option required with one of  
the arrow sensors.  
If Automatic rinsing is set to "On"  
and the machine has been used for  
making drinks, it will automatically  
carry out a brief rinse before it  
switches itself off.  
Touching the OK sensor activates the  
option (ticked box) or deactivates (no  
tick).  
^ Use one of the arrow sensors to  
select "Accept" and then touch the  
OK sensor.  
Switch off at:  
If you always use your machine at a  
particular time of the day you can set it  
to switch off automatically at a specific  
time.  
^ Now use one of the arrow sensors to  
select "Back" and touch the OK  
sensor.  
^ Select "Switch off at" with the arrow  
sensors and touch the OK sensor.  
^ First set the hour with one of the  
arrow sensors. Touch the OK sensor.  
^ Then use the arrow sensors to set the  
minutes. Touch the OK sensor.  
If you activate the Timer, the coffee  
machine will switch off every day at the  
time you have set (see "Activate").  
If Automatic rinsing is set to "On"  
and the machine has been used for  
making drinks, it will automatically  
carry out a brief rinse before it  
switches itself off.  
27  
Settings: Customising your machine  
Setting Automatic rinsing  
Setting the Steam system  
To remove any coffee grounds from the The machine has two heating systems  
system, the water piping must be  
rinsed through before the first drink of  
the day is prepared. If Automatic  
rinsing is selected, the rinse cycle will  
take place automatically whilst the  
machine is still cold when the machine  
is switched on. This will also pre-heat  
the system because hot water is used  
for the rinse process. A message will  
appear in the display to let you know  
what is happening. The machine will  
also run an automatic rinse before it  
switches off, if it has been used to  
prepare a drink.  
which allow you to dispense steam and  
coffee at the same time. To save  
energy, the steam system can be  
switched off if steam is not required all  
the time.  
When the steam system is  
switched off, the machine  
can still be used to make  
steam, but not at the same time as  
making coffee or espresso.  
If you operate the steam valve when  
the steam system is switched off, the  
machine will not produce steam until  
it has heated itself up.  
The machine is delivered with the  
Automatic rinsing option set to "On".  
The steam heating system remains  
active as long as the machine is still  
on.  
To prevent water from  
running into the drip tray,  
always place an empty cup  
under the spout before making the first  
drink.  
^ Select "Settings F" from the main  
menu, and then touch the OK sensor.  
^ Touch the right arrow sensor until  
"Steam system" is highlighted, and  
then touch the OK sensor.  
^ Select "Settings F" from the main  
menu, and then touch the OK sensor.  
^ Touch the right arrow sensor until  
"Automatic rinsing" is highlighted and  
touch the OK sensor.  
^ Touch one of the arrow sensors to  
select "On" or "Off" and touch the OK  
sensor.  
^ Touch one of the arrow sensors to  
select "On" or "Off" and touch the OK  
sensor.  
It is a good idea to set this  
option to "On" so that the  
rinse process cannot be  
forgotten.  
28  
Settings: Customising your machine  
Setting the lighting  
Safety (activating the System  
lock)  
You can set the coffee machine's  
indirect lighting:  
The machine can be locked to ensure  
that it is not operated by unsupervised  
children or persons who are  
unacquainted with the operating  
instructions.  
^ Select "Settings F" from the main  
menu, and then touch the OK sensor.  
^ Touch the right arrow sensor until  
"Lighting" is highlighted, and then  
touch the OK sensor.  
When the machine is locked, the  
"Switch on at" setting of the timer will  
not work.  
^ Touch one of the arrow sensors to  
select a lighter or darker setting and  
touch the OK sensor.  
To activate or deactivate the System  
If you continue towards the left until  
none of the small white bars is showing,  
the lighting will be switched off.  
^ Select "Settings F" from the Main  
menu, and then touch the OK sensor.  
^ Select "Safety" with the arrow sensors  
and touch the OK sensor.  
Info (showing the number of  
drinks)  
^ Use an arrow sensor to highlight  
"System lock" and then touch the OK  
sensor.  
The "Info" option enables you to check  
how many drinks the machine has  
already dispensed or how many you  
can still dispense before it has to be  
descaled.  
^ Select "On" with the arrow sensors  
and touch the OK sensor.  
The machine will now lock as soon as it  
is switched off and cannot be switched  
on again. If a sensor is touched, a  
message and a locked padlock X will  
appear in the display.  
^ Select "Settings F" from the main  
menu, and then touch the OK sensor.  
^ Touch the right arrow sensor until  
"Info" is highlighted and touch the OK  
sensor.  
To deactivate the System lock,  
^ Select "No of drinks" or "Portions until  
descale" with the arrow sensors and  
touch the OK sensor.  
proceed as above, but select "Off".  
To override the System lock  
With "No of drinks" you can check the  
"Total number of coffees" or the number  
of portions dispensed to date of a  
particular type of coffee, espresso, hot  
water or steam.  
^ Touch the OK sensor for about 3  
seconds.  
The machine is now temporarily  
unlocked and can be used to make  
drinks again. It locks itself as soon as  
the machine is switched off.  
^ Touch the OK sensor to return to the  
previous display.  
29  
Settings: Customising your machine  
Setting the water hardness  
If the water is harder than  
For trouble-free operation of the coffee  
machine, and to ensure that the  
descaling reminder appears in the  
display at the appropriate time, it is  
important to set the water hardness  
level. The water hardness level  
indicates how much calcium is  
dissolved in the water. The higher the  
calcium content, the harder the water,  
and the harder the water, the more  
often the machine will need to be  
descaled.  
40°d/7.0 mmol/l, limescale will build  
up more rapidy than with soft water.  
Descaling will need to be carried out  
more regularly than stated to  
prevent limescale damage to the  
machine.  
The machine has four programmable  
levels:  
Soft:  
Local water hardness level 1  
0-3°d (0-0.6 mmol/l)  
Water through-flow: approx. 100 l  
Steam through-flow: approx. 120  
min.  
The machine measures the amount of  
water which has been taken in  
(including the amount required for  
producing steam). The amount of water  
which the machine can use before it  
needs to be descaled will depend on  
the water hardness level set. Less  
water will be used in hard water areas  
than in soft water areas.  
Medium:  
Local water hardness level 1  
4-7°d (0.7-1.3 mmol/l)  
Water through-flow: approx. 80 l  
Steam through-flow: approx. 90 min.  
Hard:  
Your local water authority will be able to  
tell you the hardness of water in your  
area. Alternatively, you can measure  
the hardness yourself using the  
enclosed test strip:  
Local water hardness level 2  
7-14°d (1.3-2.5 mmol/l)  
Water through-flow: approx. 60 l  
Steam through-flow: approx. 60 min.  
Very hard:  
Local water hardness levels 3-4  
14-21°d (2.5-3.8 mmol/l) or more  
Water through-flow: approx. 40 l  
Steam through-flow: approx. 30 min.  
^ Select "Settings F" from the Main  
menu, and then touch the OK sensor.  
^ Use the arrow sensors to highlight  
"Water hardness" and then touch the  
OK sensor.  
^ Dip the strip in your drinking water for  
approximately a second, then shake  
off any excess water. The result will  
be evident after about a minute.  
30  
Settings: Customising your machine  
^ Touch one of the arrow sensors to set Setting the volume (keypad  
the water hardness, and then touch  
tone, buzzer)  
the OK sensor.  
You can choose for a tone to sound  
The water hardness level selected is  
each time a sensor is touched. The  
saved to memory.  
volume of the tone can also be  
adjusted:  
Setting the display  
^ Select "Settings F" from the Main  
You can adjust both the contrast and  
the brightness of the display:  
menu, and then touch the OK sensor.  
^ Touch the right arrow sensor until  
"Volume" is highlighted, and then  
touch the OK sensor.  
^ Select "Settings F" from the Main  
menu, and then touch the OK sensor.  
^ Touch the right arrow sensor until  
"Display" is highlighted and touch the  
OK sensor.  
^ Touch one of the arrow sensors to  
select "Buzzer tones" or "Keypad  
tone" and touch the OK sensor.  
^ Touch one of the arrow sensors to  
select "Contrast" or "Brightness" and  
touch the OK sensor.  
^ Touch one of the arrow sensors to set  
the volume quieter or louder.  
If you continue towards the left until  
^ Touch one of the arrow sensors to set none of the small white bars is showing,  
the contrast lower or higher or the  
the tone will be switched off.  
brightness lighter or darker.  
^ Touch the OK sensor to save the  
setting.  
^ Touch the OK sensor to save the  
setting.  
31  
Settings: Customising your machine  
Resetting the factory default  
settings  
Factory default settings (the coffee  
machine is delivered with the  
following settings)  
The "factory default" setting is used to  
reset the various settings back to the  
default status.  
– Temperatures for coffee and hot  
water (medium settings for both)  
– Automatic rinsing and Steam system  
(both set to "On")  
You can then select whether you want  
to reset All settings back to the factory  
default settings (Timer, Automatic  
rinsing, Steam system, Lighting, System  
lock, Water hardness, Display, the most  
recently selected type of coffee and all  
the Standard User profile settings), or  
to delete the User profiles.  
– Time of day display (On for 60  
seconds),  
Clock format (24 h),  
Timer - Switch on at (12:00),  
Timer - Switch off after (1:00),  
Timer - Switch off at (12:00),  
(Switch on at and Switch off at are  
both deactivated)  
^ Select "Settings F" from the Main  
menu, and then touch the OK sensor.  
– Lighting: Brightness (medium)  
– Safety: System lock (Off)  
^ Use an arrow sensor to highlight  
"Factory default", and then touch the  
OK sensor.  
– Water hardness (Very hard 4)  
Various options will then be available:  
– Display: Display - Contrast (medium),  
Brightness (maximum)  
All settings  
– Volume: Volume of buzzer tones and  
keypad tone (maximum setting for  
both)  
This option sets "All settings" back to  
the factory default.  
^ Select "Reset" under "All settings",  
and touch the OK sensor.  
– User profile: Revert (when switched  
on).  
All settings are then reset to the default.  
– Allocate type (of coffee):  
Chamber 1 = Volluto  
Chamber 2 = Arpeggio  
Chamber 3 = Cosi  
If you select "Reset" by  
mistake, switch the coffee  
machine off: Resetting to the  
factory defaults will not be carried out.  
Chamber 4 = Roma  
Chamber 5 = Decaffeinato  
32  
Settings: Customising your machine  
User profiles  
You can delete all user profiles except  
for the standard one under "User  
Profiles".  
^ Select "Reset" under "User profiles",  
and touch the OK sensor.  
User profiles are then deleted.  
If you select "Reset" by  
mistake, switch the coffee  
machine off: Resetting to the  
factory defaults will not be carried out.  
33  
Allocating and saving a coffee type  
There are 12 different types of  
If the chamber has not been allocated  
Nespresso coffee available for use in  
this machine (as well as occasional  
"special" brands). They vary in terms of  
with a type of coffee a question mark  
will appear after the coffee bean  
regardless of whether the chamber is  
taste, aroma and how they are roasted. full or empty. When the chamber is  
Preparation time also affects the taste.  
selected "Empty" will appear in the top  
line of the display and coffee cannot be  
dispensed from that chamber.  
Allocating the types of coffee  
(Allocate type)  
How to allocate the types of coffee  
You can store five different types of  
coffee in this machine (e.g. for five  
different users with different tastes).  
There are five chambers. Make sure  
you put the different types of coffee in  
the correct chambers. You can fill all  
the chambers with the same type of  
coffee if you wish.  
Settings F  
K1 K2 K3 K 4 K5  
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^ Select "Settings F" from the Main  
menu, and then touch the OK sensor.  
^ Touch the right arrow sensor to  
highlight "Allocate type", and touch  
the OK sensor.  
Chamber symbols in the display  
^ Select one of the chambers e.g.  
"Chamber 1" with the arrow sensors  
and touch the OK sensor.  
When a chamber has been allocated  
with a type of coffee, a coffee bean  
symbol will appear in front of the  
The names of some types of coffee  
have already been entered at the  
factory. You can now:  
chamber number in the main menu.  
When you then select the particular  
chamber with one of the arrow sensors,  
the type of coffee in the chamber will  
appear in the top line of the display.  
Select type from the types of coffee  
which have already been allocated.  
Rename type if you want to enter  
If the chamber is empty a warning  
triangle will appear after the coffee  
bean symbol.  
new types of coffee.  
The following options only appear if you  
have already entered a new type of  
coffee in addition to the existing types:  
Change type  
Delete type  
34  
Allocating and saving a coffee type  
It is best to take the capsule carousel  
^ Use the arrow sensors to select the  
character you require.  
out of the machine so that you can see  
which type of coffee you have put into  
each chamber more easily.  
^ Confirm the character by pressing  
the OK button.  
The characters you have chosen will  
appear in the top line of the display.  
Select type  
^ Use the arrow sensors to select the  
type of coffee you want to allocate to  
the selected chamber and touch the  
OK sensor.  
If you make a mistake, use  
the arrow sensors to select  
the bin symbol and touch the  
OK sensor. The last character will be  
deleted.  
Rename type  
^ Touch one of the arrow sensors to  
highlight "Rename type", and touch  
the OK sensor.  
Saving an entry  
^ When you have finished making your  
entry, use the arrow sensors to  
highlight the word "OK" and then  
touch the OK sensor.  
You can allocate up to 10 of your  
own types of coffee. If you try to  
allocate more than 10 types of  
coffee, "Memory full" will appear in  
the display and you will need to  
delete one type of coffee to create  
space.  
The menu for the chamber you are  
"filling" will appear in the display.  
^ To leave this menu, use the arrow  
sensors to highlight "Back A", and  
then touch the OK sensor.  
As soon as you have allocated a  
type of coffee, this type will be  
available to use for any of the  
chambers even if you have carried  
out the allocation process with  
Chamber 1 programming option  
selected, for example.  
Not saving an entry  
^ If you don't wish to save your entry,  
use the arrow sensors to highlight  
"Back A" and then touch the OK  
sensor.  
Letters and numbers will now appear in  
the display. Use the arrow sensors to  
select the letters and numbers you  
require.  
A new word always starts with a capital  
letter. The rest of the word will  
automatically be in lower case.  
35  
Allocating and saving a coffee type  
Change type  
You can use this option to select the  
coffee type that you would like to  
change.  
^ Touch one of the arrow sensors to  
highlight "Change type", and touch  
the OK sensor.  
Now proceed as described in "Rename  
type".  
– To delete a character, select the bin  
symbol.  
– To enter new characters, select the  
relevant character and confirm with  
OK.  
– Save the new name by selecting  
"OK" in the display and touching the  
OK sensor.  
Delete type  
If you want to delete a type of coffee  
completely,  
^ Select "Delete type" using the OK  
sensor.  
^ Use the arrow sensors to select the  
type of coffee you want to delete.  
^ Touch the OK sensor.  
A tick will appear after the type of  
coffee and after a short while it will be  
deleted.  
36  
Programming the amount (Setting the portion sizes)  
The flavour of the coffee produced  
depends on the type of coffee, how  
finely the beans are ground and the  
quantity of water used. Not all espresso  
and coffee cups are the same size. To  
ensure the machine uses the right  
amount of water to suit your taste and  
your cups, you can programme the  
amount to use.  
Programming the portion size via the  
OK sensor  
^ Place the appropriate cup for the  
amount you want to programme  
under the coffee spout.  
^ Select the type of drink you require.  
^ Touch the OK sensor until "Prog. the  
amount" appears in the display.  
The drinks selection symbols are  
designed for the following:  
^ As soon as the cup is filled to the  
level you want, touch the OK sensor  
again to save the amount to memory.  
The Espresso symbol dispenses a  
standard size espresso to be served in  
a standard espresso cup.  
The volume of water programmed in will  
now be dispensed every time this drink  
(coffee or espresso) is selected,  
regardless of the type of coffee  
chamber selected.  
The Coffee symbol dispenses coffee  
for a standard size coffee cup.  
You can programme the amount in two  
ways, either by touching the OK sensor  
continually, or via the "Settings" option.  
Water flow stops automatically when  
the maximum amount possible is  
reached. The maximum amount  
possible for that type of drink will be  
saved.  
Espresso and coffee for all  
chambers and types of coffee will  
be dispensed using the amounts  
programmed regardless of which  
chamber or which type of coffee you  
select for carrying out the  
If there is insufficient water in the  
water container, the process will be  
stopped and the amount will not be  
saved.  
programming the amount  
procedure.  
37  
Programming the amount (Setting the portion sizes)  
Programming the amount via  
"Settings"  
Setting portion sizes for different  
User profiles  
^ Place the appropriate cup for the  
amount you want to programme  
under the coffee spout.  
In addition to the standard  
user profile you can also set  
specific portion sizes for the  
nine other user profiles.  
^ Select "Settings F" from the Main  
menu, and then touch the OK sensor. ^ Use the arrow sensors to select "User  
profile" and then touch the OK  
Both coffee and espresso will appear in  
sensor.  
the display. You can set the quantity of  
water dispensed for both these drinks.  
^ Select "Select" with the arrow sensors  
and touch the OK sensor.  
^ Select the type of drink (coffee or  
espresso) with the arrow sensors and ^ Use the arrow sensors to select the  
touch the OK sensor.  
name of the user profile for which you  
want to set the portion size and touch  
the OK sensor.  
^ Now select the type of coffee you  
want to drink just now and touch the  
OK sensor. (If the OK sensor does  
not react, the chamber for the type of  
coffee is empty).  
A number will appear in the  
top line of the display beside  
the user profile symbol n to  
show that a user profile has been  
selected.  
^ Select "Start".  
^ When the cup is filled to the level you  
want, touch the OK sensor.  
Proceed now as described at the  
beginning of the section.  
The portion size for this particular drink  
is now set and stored in memory. The  
volume of water programmed in will  
now be dispensed every time this drink  
(coffee or espresso) is selected,  
regardless of the type of coffee  
chamber selected.  
All settings and water quantities will  
now apply for that user.  
38  
Setting up User profiles  
To cater for different tastes and  
preferences, you can enter up to 9  
individual User profiles. Each User  
profile can also be allocated its own  
portion size.  
Selecting a User profile  
^ Select the User profile you want with  
the arrow sensors and touch the OK  
sensor.  
A number will appear in the  
top line of the display beside  
the user profile symbol n to  
show that a user profile has been  
selected.  
See "Programming the amount (Setting  
the portion sizes)".  
User profile  
K1 K2 K3 K 4 K5  
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^ Touch the right arrow sensor until  
"User profile" is highlighted, and then  
Creating a User profile  
^ Use the arrow sensors to highlight  
"Create", and then touch the OK  
sensor.  
touch the OK sensor.  
You can now:  
Select User profile from the User  
You can allocate up to 9 User  
profiles. If you try to allocate more  
than 9 User profiles, "Memory full"  
will appear in the display and you  
will need to delete one name to  
create space.  
profiles which are already allocated.  
Create User profile, if you want to  
enter a new User profile.  
The following options only appear if you  
have already entered a new User  
profile in addition to the Standard User  
profile:  
Letters and numbers will now appear in  
the display. Use the arrow sensors to  
select the letters and numbers you  
require.  
Change User profile, if you want to  
alter a User profile.  
Delete User profile, if you want to  
A new word always starts with a capital  
letter. The rest of the word will  
automatically be in lower case.  
Hyphens and spaces can be used  
between lower case letters.  
delete a User profile.  
Revert:You can programme the  
machine so that it always reverts to  
the Standard User profile or so that it  
continues to operate using a User  
profile you have set.  
39  
Setting up User profiles  
^ Use the arrow sensors to select the  
character you require.  
Changing a User profile  
Once you have selected the "Change"  
option and confirmed your selection  
with OK,  
^ Confirm the character by pressing  
the OK button.  
The characters you have chosen will  
appear in the top line of the display.  
^ Select the User profile, and touch the  
OK sensor.  
If you make a mistake, use  
the arrow sensors to select  
the bin symbol and touch the  
OK sensor. The last character will be  
deleted.  
Now proceed as described in "Creating  
a User profile".  
– To delete a character, select the bin  
symbol.  
– To enter new characters, select the  
relevant character and confirm with  
OK.  
Saving an entry  
^ When you have finished making your  
entry, use the arrow sensors to  
highlight the word "OK" and then  
touch the OK sensor.  
– Save the new name by selecting  
"OK" in the display and touching the  
OK sensor.  
The User profile welcome screen will  
appear briefly in the display, and then  
the Main menu.  
Deleting a User profile  
If you want to delete the User profile  
completely,  
Not saving an entry  
^ Select "Delete User profile" using the  
OK sensor.  
^ If you don't wish to save your entry,  
use the arrow sensors to highlight  
"Back A" and then touch the OK  
sensor.  
^ Use the arrow sensors to select the  
user profile you want to delete.  
^ Touch the OK sensor.  
A tick will appear after the user profile  
and after a short while it will be deleted.  
40  
Setting up User profiles  
Revert  
When switched on  
You can programme the machine so  
that it reverts to the Standard User  
Each time the machine is switched on it  
will automatically select the Standard  
profile after you have made each drink, user profile regardless of which user  
or so that it continues to operate using  
a User profile you have set.  
profile was set before the machine was  
last switched off.  
To set the profile to be used:  
Select "When switched on" with the  
arrow sensors and touch the OK  
sensor.  
^ Select "Revert" with one of the arrow  
sensors.  
You can now select one of the  
following:  
Manually  
The coffee machine will store the user  
profile you have selected until you  
select another one.  
^ Select "Manually" with the arrow  
sensors and touch the OK sensor.  
After each use  
The machine will automatically revert to  
the Standard user profile each time a  
drink is dispensed.  
^ Select "After each use" with the arrow  
sensors and touch the OK sensor.  
41  
Cleaning and care  
Miele branded cleaning and  
conditioning products are available  
from the Miele Spare Parts Department  
shop.com.  
Rinsing  
If you have set the automatic rinsing  
function to "off" because you do not  
want the machine to rinse the piping  
and brewing system automatically, you  
will need to rinse the system through  
manually. Place a suitable container  
under the spout and the steam valve.  
Always allow the machine to cool  
down before cleaning. Please be  
aware that the water in the drip tray  
will be hot. Danger of scalding.  
Rinse  
K1 K2 K3 K4 K5  
^ Use the right arrow sensor to  
highlight the maintenance symbol  
and then touch the OK sensor.  
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Before cleaning the interior, switch  
the machine off with the master  
switch (top left hand side). Danger  
of injury!  
Water will run out of the spout.  
Do not clean the inside of the  
capsule plate opening. Danger of  
injury.  
^ Open the steam valve.  
Water will run out of the steam valve.  
^ Close the steam valve a few seconds  
later.  
Do not clean the machine with a  
steam cleaner as this will damage  
the machine.  
The system has now been flushed  
through and the machine can be  
switched off.  
Do not use cleaners containing  
chlorides, acids, soda or scouring  
agents. These would damage the  
surface.  
It is important to clean the machine  
regularly, as the used coffee grounds  
will soon go mouldy.  
All removable parts can be cleaned in  
the dishwasher except for:  
– The capsule plate  
– The plastic grille  
If the parts are cleaned frequently in a  
dishwasher, they can become  
discoloured from regular contact with  
food residues (e.g. tomatoes).  
42  
Cleaning and care  
Water container  
Empty the water container daily and fill  
with fresh, cold tap water just before  
use.  
When cleaning, make sure that there  
is no soiling in the area around the  
valve. Otherwise the container will  
not sit correctly and this could result  
in water leaking from the machine.  
^ Clean inside the waste container  
compartment, especially at the top  
right and left hand sides near the  
small windows (sensors). It is  
^ Clean the surface the water container  
sits on thoroughly, taking special  
important to keep these sensors  
clean, as otherwise the machine will  
not recognise the waste container is  
present or that it requires emptying.  
care to clean the recesses properly.  
Waste container  
Clean the waste container daily. Coffee  
remains can turn mouldy.  
^ Push the waste container back into  
the machine as far as it will go.  
When you push the waste container  
into the machine, you also push a  
lever backwards. This tells the  
machine that the waste container has  
been put back. There will be a little  
resistance as you do this. This is  
quite normal.  
There will probably also be water in the  
waste container left over from the  
brewing and rinsing process.  
^ Lift the waste container and pull it  
forwards to remove.  
Clean the waste container with hot  
water and a little washing-up liquid or in  
the dishwasher and dry with a cloth.  
43  
Cleaning and care  
Drip tray  
There is a sensor in the drip tray which  
causes a message to appear in the  
display when the drip tray is full and  
needs to be emptied. Remove the tray  
and empty and clean it when this  
message appears.  
However, to avoid a build-up of odours,  
the drip tray should be cleaned every  
day.  
^ Clean the drip tray and the grid with  
hot water and a little washing-up  
liquid, or in the dishwasher and dry  
with a cloth.  
After running the last rinse you  
should leave the drip tray in position  
for a while before cleaning it so that  
you catch any remaining water from  
the system.  
Make sure that the metal contact  
discs at the top of the drip tray are  
cleaned and dried properly. These  
metal discs send a signal to the  
machine when the drip tray is full or  
if it is not in the machine. The discs  
will not convey these messages if  
they are dirty or damp.  
Take care when removing the drip  
tray as the water can be very hot.  
Danger of scalding.  
^ Open the machine front, and  
carefully remove the drip tray from  
the machine.  
^ Push the drip tray with the grid along  
the right hand edge back into the  
machine.  
The grid in the drip tray prevents the  
water from spilling out of the tray  
when it is being carried.  
^ Close the front of the machine.  
44  
Cleaning and care  
Grille with drip tray cover  
^ Lift the carousel runners up (a), and  
pull forwards to remove b.  
^ Take the grille and drip tray cover out  
and wash them.  
^ Clean the capsule carousel and  
carousel runners with hot water and a  
little washing-up liquid, or in the  
dishwasher and dry with a cloth.  
The plastic grille must only be  
washed by hand.  
Capsule carousel and carousel  
runners  
^ Also clean the area under the  
carousel runners. It is particularly  
important to clean the sensor which  
is used to recognise the capsule  
chambers as well as the recess in the  
floor. After cleaning, dry with a soft  
cloth.  
^ Pull the carousel runners a out as far  
as possible.  
^ To put the carousel runners back in,  
place them on the guide rails and  
push them into the machine until they  
click into position.  
^ Remove the capsule carousel b by  
pulling it upwards.  
^ Insert the capsule carousel. You do  
not have to position it in a particular  
way, as the machine will  
automatically guide it into position.  
^ Push the carousel runners with the  
capsule carousel fully back into the  
machine.  
45  
Cleaning and care  
Coffee outlet cover  
Interior and machine front  
^ Open the front of the machine.  
Switch the machine off with the  
master switch (top lefthand).  
Danger of injury.  
^ First take out all removable parts and  
then clean the interior and the  
machine front with a mild solution of  
hot water and washing-up liquid.  
^ Push up the cover in the middle of  
the machine front.  
^ Clean the cover with a mild solution  
of hot water and washing up liquid or  
in the dishwasher, then dry it. Also  
clean the inside of the machine front  
with a mild solution of hot water and  
washing-up liquid and dry it.  
^ Also clean the small drip tray in the  
lower part of the inside of the front of  
the machine thoroughly.  
^ Push the cover back onto the coffee  
outlet. Make sure that the cover sits  
correctly on the outlet.  
46  
Cleaning and care  
Capsule plate  
Steam valve  
How quickly the capsule plate  
becomes soiled will depend on the  
content of natural oils in the coffee  
used. It should be cleaned whenever  
the machine is descaled or more often  
if necessary using the cleaning tablets  
supplied with the machine. (Make sure  
you use the correct tablets - approx.  
1 cm diameter, pack of 10). Cleaning  
tablets are available from your Miele  
Dealer, the Miele Spare Parts  
The small rubber sleeve which  
connects the steam valve with the milk  
frother can be removed for cleaning.  
The sleeve and also the tip of the steam  
valve underneath the sleeve should be  
cleaned regularly.  
Department, via the internet on  
Nespresso.  
^ Push the steam valve down and pull  
the rubber sleeve off downwards.  
^ Use a mild solution of hot water and  
washing-up liquid to clean the rubber  
sleeve and the tip of the steam valve.  
^ Press on the ribbed part a, and pull  
the capsule plate b forwards to  
remove it.  
^ Dry them and then put the sleeve  
back onto the tip of the steam valve.  
Make sure that the sleeve sits  
securely onto the tip.  
^ Fill a small container with hot water  
and dissolve one cleaning tablet  
(approx. 1 cm diameter, pack or 10)  
in it.  
^ Push the steam valve back upwards.  
If you forget to push it back up, it  
could break when you shut the  
machine front.  
^ Place the capsule plate in the  
cleaning solution and leave for  
approx. one hour.  
^ Once the coffee remains have been  
removed, rinse it thoroughly and dry  
it.  
^ Push the capsule plate back into the  
machine. It must click into position.  
47  
Cleaning and care  
Cappuccinatore (milk frother)  
Ensure that all parts have been  
reassembled correctly and that  
there is no gap between the two  
parts of the lid.  
The cappuccinatore can be dismantled  
into several parts to clean it properly. It  
is very important to clean the parts  
thoroughly as otherwise the froth will  
not be produced properly, if at all. It is  
best to clean the cappuccinatore in a  
dishwasher - all parts are dishwasher-  
safe.  
Also make sure that the  
reassembled lid is fitted onto the  
cappuccinatore jug correctly. The  
valve sits above the cappuccinatore  
handle. If this is not the case, the  
cappuccinatore will not operate  
properly.  
^ Dismantle the cappuccinatore lid and  
clean all the parts.  
You will not be able to pull the valve  
out if the dot is set between the  
symbols for hot milk and steam.  
^ Reassemble the parts of the lid as  
shown. In order to insert the valve  
correctly the dot on the valve must be  
at the top right-hand side.  
48  
Cleaning and care  
Machine front  
Avoid the following on all types of  
front:  
If soiling is not removed promptly it  
could cause the surface of the  
machine to alter or discolour.  
Remove any soiling immediately.  
– cleaning agents containing soda,  
amonia, acids or chlorides,  
– solvent-based cleaning agents,  
– cleaning agents containing  
descaling agents,  
^ Switch the machine off with the  
On/Off button.  
– stainless steel cleaning agents,  
– dishwasher cleaner,  
^ Clean the front using a damp Miele  
microfibre E-cloth or with a clean  
sponge and a solution of hot water  
and washing-up liquid. After  
– abrasive cleaning agents, e.g.  
powder cleaners and cream  
cleaners,  
cleaning, dry with a soft cloth.  
Make sure that water cannot get  
behind the display.  
– hard, abrasive sponges, e.g. pot  
scourers, brushes or sponges which  
have been previously used with  
abrasive cleaning agents,  
All external surfaces are susceptible  
to scratching. Scratches on glass  
surfaces could even cause a  
breakage.  
– sharp metal scrapers.  
Contact with unsuitable cleaning  
agents can discolour the external  
surfaces.  
Wipe up any spillages or splashes  
of descaling agent immediately.  
49  
Cleaning and care  
Maintenance  
The capsule hopper in the brew unit  
needs to be replaced after about  
15,000 cups of coffee. Replacement  
capsule hoppers are available from the  
Miele Spare Parts Dept.  
Settings F  
K1 K2 K3 K4 K5  
L
o
n
G
k
C
^ Select "Settings F" from the Main  
^ Using the special tool (supplied) as  
shown above, turn the capsule  
hopper to the left to remove it.  
menu, and then touch the OK sensor.  
^ Use the arrow sensors to highlight  
"Maintenance", and then touch the  
OK sensor.  
^ Select "Carry out" and touch the OK  
sensor.  
The capsule hopper inside the machine  
will be lowered. The following will then  
appear in the display:  
i Remove capsule plate and change  
the capsule hopper  
^ Screw the new capsule hopper to the  
right into position in the brew unit, as  
shown above. The spring with the  
ball in the capsule hopper must be  
placed so that the ball is at the top.  
^ Open the front of the machine.  
^ Take out the capsule plate.  
Do not reach into the openings in  
the brew unit. Danger of injury.  
^ Put the rubber connector back on  
from below (the narrow end or funnel  
towards the bottom).  
^ Insert the capsule plate and close the  
machine front.  
^ Pull the rubber connector  
downwards.  
50  
Descaling the machine  
The machine should be descaled  
regularly to ensure that it functions  
correctly. It will remind you when this  
needs to be carried out.  
Only use the descaling tablets  
supplied with the machine. (Make  
sure you use the correct tablets -  
approx. 5 cm diameter, pack of 6).  
These have been specially  
When only 50 portions can be made  
before the next descaling programme  
has to be run, the following message  
will appear in the display: No. of  
portions until descaling: 50.  
This message will now appear  
(counting down) after each drink  
(coffee, espresso, steam, hot water)  
has been dispensed.  
formulated for use in this coffee  
machine and are available from your  
Miele dealer, the Miele Spare Parts  
Department or via the internet on  
Other types of descaling agents will  
damage the machine and affect the  
taste.  
^ Confirm the message by touching the  
OK sensor.  
Follow the instructions on the  
package carefully to avoid  
damaging the machine.  
If you let it run to 0, the machine will  
stop working and "Descale - Start" will  
appear in the display.  
Make sure that you wipe up any  
spillages or splashes of descaling  
agent immediately to avoid  
You cannot make any more drinks until  
the descaling programme has been  
carried out.  
damaging the machine front.  
After running the descaling  
programme, remember to clean the  
water container and the drip tray  
thoroughly to remove any descaling  
residues.  
Descale  
Start  
^ Touch the OK sensor.  
To descale the machine, you require  
descaling tablets and the coloured  
descaling funnel.  
51  
Descaling the machine  
The display will guide you through the  
whole procedure. Please follow the  
instructions to, for example, empty the  
drip tray, fill the water container etc.  
The descaling programme cannot  
be cancelled once you have  
touched the OK sensor. The  
programme has to be completed  
through to the end. This is a safety  
measure to ensure that the machine  
is fully descaled, and is important for  
the long-term protection of the  
machine and to ensure it functions  
correctly.  
^ When prompted, remove the capsule  
plate and replace with the coloured  
descaling funnel.  
The descaling procedure will not  
start for another 5 minutes or so.  
This time is needed to allow the  
descaling tablets to dissolve fully in  
the water. It will take longer than this  
to start if the appliance is too warm.  
To dissolve the descaling tablets  
^ take the water container out and fill it  
to the k mark with lukewarm water.  
(Do not use less water than this  
because this would cause the  
During descaling a little water and  
descaling agent will run out of the  
coffee and steam spouts. This is  
followed by an activation period, before  
more descaling agent is drained out,  
and so on. A message will appear in  
the display letting you know  
descaling programme to finish before  
it has been completed properly).  
^ Drop 2 descaling tablets in the  
water. Allow the tablets to dissolve  
fully before shutting the lid and  
putting the water container back in  
the machine.  
approximately how long this procedure  
will take.  
52  
Descaling the machine  
^ When a message asking you to fill  
the water container with fresh tap  
water appears in the display, you  
should remove the container and  
rinse it out thoroughly with clean  
water. Make sure all traces of  
descaling agent are removed, and  
then fill it up the the k mark with  
clean tap water.  
Descaling when not prompted  
by a message  
If you want to carry out descaling  
before being prompted to do so by the  
machine,  
Descale  
K1 K2 K3 K4 K5  
L
o
n
G
k C  
Empty the waste container at the  
same time.  
^ Select "Descale" with one of the arrow  
sensors.  
Water will flow out of both spouts during  
the rinsing process. The drip tray will  
need to be emptied several times  
during this process.  
^ Touch the OK sensor to start the  
descaling programme.  
When descaling has been completed,  
Programme finished will appear in the  
display.  
The machine will run another brief  
rinsing programme, and is then ready  
for use again.  
53  
Problem solving guide  
. . . nothing appears in the display.  
Repairs to electrical appliances  
should only be carried out by a  
suitably qualified and competent  
person in strict accordance with  
current local and national safety  
regulations. Repairs and other work  
by unqualified persons could be  
dangerous. The manufacturer  
cannot be held liable for  
The machine is not connected to the  
electricity supply.  
^ Is the master switch in the 0 position?  
^ Is it plugged in and switched on at  
the socket?  
^ Check that the fuse is not defective  
and that the mains fuse has not  
tripped. If it has, contact the Miele  
Service Department.  
unauthorised work.  
Various messages will appear in the  
display to warn of certain problems.  
Follow the instructions which appear in  
the display to remedy the problem.  
. . . the machine suddenly switches  
itself off.  
The machine will switch itself off  
automatically after a certain length of  
time if it is not being used. This time  
depends on the switch off time which  
has been programmed.  
Other problems or situations which  
occur in general use are described in  
this section. With the help of the  
following notes minor faults in the  
performance of the machine, some of  
which may result from incorrect  
The water temperature could be too  
high. The machine will remain switched  
off until the water has cooled down  
sufficiently.  
operation, can be put right without  
contacting the Service Department.  
What to do if . . .  
^ Is it plugged in and switched on at  
the socket?  
. . . the machine does not light up  
after it has been switched on.  
. . . the lighting suddenly switches  
itself off.  
Has the lighting been switched off?  
If the machine has not been used for 15  
minutes the lighting will switch itself off  
automatically. (See "Settings:  
customising your machine - Setting the  
lighting").  
^ If is has, switch it back on (see  
"Settings: customising your machine -  
Setting the lighting").  
^ If not, then the lighting is defective.  
Call the Miele Service Department.  
54  
Problem solving guide  
. . . the machine does not switch on  
even though the "Switch on at"  
setting for the timer has been  
activated.  
. . . the time of day needs to be reset.  
The time of day needs to be reset if the  
machine has been switched off with the  
master switch or at the wall socket. Any  
times programmed for switching on or  
off automatically remain in memory and  
do not need to be reset.  
The system lock has been activated.  
^ Deactivate it. (See "Settings:  
customising your machine - Safety  
(activating the System lock)").  
. . . drinks are not dispensed, even  
though the coffee capsules are in the  
capsule carousel and there is  
sufficient water in the water  
container.  
The machine was not used after being  
switched on automatically 3 times in  
succession.  
^ Switch the machine on and make a  
drink.  
The water container has not been  
correctly positioned inside the machine.  
. . . you cannot read the display.  
^ Remove the water container and  
replace it.  
If the machine is installed too low down,  
the display can be hard to see.  
A coffee capsule has jammed in the  
capsule carousel.  
^ Try to improve this by adjusting the  
display contrast or brightness (see  
"Settings: customising your machine -  
Setting the display").  
^ Open the front of the machine.  
^ Pull the carousel runners out, lift the  
capsule carousel upwards and  
. . . you cannot open or close the  
front of the machine.  
release the coffee capsules so that  
they can move without hindrance.  
The steam valve is not in the correct  
upward facing position.  
^ Replace the capsule carousel on its  
runners, and push the runners as far  
as they will go into the machine.  
^ Push the steam valve right down to  
start with, and then pull it upwards as ^ Close the front of the machine.  
far as it will go.  
55  
Problem solving guide  
. . . no water comes out of the steam  
or hot water spout.  
. . . you cannot create steam and  
coffee or espresso at the same time.  
The water container has not been  
^ Has the steam heating system been  
switched off?  
correctly positioned inside the machine.  
^ Remove the water container and  
replace it.  
If it has been switched off, you cannot  
dispense steam and coffee at the same  
time (see "Settings: customising your  
machine - Setting the Steam system").  
The steam valve is blocked if you still  
cannot get any water out of the valve or  
if only a little comes out:  
. . . the steam system is switched off,  
but you can still make steam and  
coffee or espresso at the same time.  
^ Open the front of the machine.  
^ Push the steam valve back down  
again, and pull the rubber sleeve off.  
If the steam system is still hot you will  
be able to do both at the same time.  
Once it has cooled down again you will  
not be able to make steam and coffee  
at the same time.  
. . . the steam smells of rubber.  
There will be a smell of rubber whilst  
the machine is still new. It will  
disappear with time.  
. . . there is no froth from the  
cappuccinatore (milk frother).  
^ Using the small end of the spanner  
used for removing the capsule  
hopper, unscrew the tip of the steam  
valve.  
^ Check that the milk spout is pulled  
out so that milk will be frothed in the  
cappuccinatore.  
^ Clean it thoroughly and then screw it  
back on again.  
^ Check that the valve and the spout in  
the lid are correctly positioned (see  
"Cleaning and care").  
^ Check whether any components in  
the cappuccinatore are blocked.  
56  
Problem solving guide  
. . . coffee preparation has been  
interrupted.  
. . . the machine does not rinse  
through when switched on, even  
though the Automatic rinsing  
programme is set to "On".  
^ Have you selected a double  
espresso or a double coffee?  
If the temperature of the machine is  
The machine uses two capsules for  
double portions. If there was only  
one capsule left in the chamber the  
machine will not make the coffee.  
above 60 °C, rinsing cannot take place.  
. . . water stopped flowing whilst  
programming in the amount to use.  
^ Fill the capsule carousel.  
The flow stops automatically when the  
maximum fill quantity is reached. The  
maximum quantity is stored in memory.  
. . . there are coffee grounds in the  
coffee.  
There is insufficient water in the water  
container. The quantity used previously  
was not saved to memory.  
The brew unit is dirty.  
^ Clean the filter combination (see  
"Cleaning and care").  
^ Fill the water container and repeat  
the process to programme in the  
amount.  
. . . a message keeps appearing  
asking you to empty the drip tray  
even though it is empty.  
. . . the preparation time and the  
maximum fill quantity of the coffee  
varies considerably.  
^ Have the contacts been properly  
cleaned and dried?  
^ Is the drip tray positioned correctly in  
the machine?  
The coffee grind varies depending on  
type of coffee. Different producers may  
also use different grinds for the same  
type of coffee. For this reason the  
preparation times and maximum fill  
quantities can vary.  
^ Switch the machine off and then back  
on again with the master switch.  
^ Buff the contacts a little, e.g. with fine  
glasspaper or emery cloth.  
. . . the espresso is not hot enough.  
^ If this fault message continues to  
appear, please call the Miele Service  
Department.  
^ Have the cups and system been pre-  
warmed?  
The smaller and thicker the cup, the  
more important it is to pre-warm it.  
57  
Problem solving guide  
. . . the coffee is too weak.  
. . . the descaling programme was  
started by mistake.  
^ Make sure that the amount of water  
programmed is not too much for the  
coffee.  
The descaling programme cannot be  
cancelled once you have touched the  
OK sensor. The programme has to be  
completed through to the end. This is a  
safety measure to ensure that the  
machine is fully descaled, and is  
important for the long-term protection of  
the machine and to ensure it functions  
correctly.  
^ Check to see how many coffees have  
already been dispensed (see  
"Settings: Customising your machine  
- Info (showing the number of  
drinks)").  
If the amount of water is correct, and  
approx. 15,000 coffees have already  
been dispensed, you will need to  
replace the capsule hopper in the  
brew unit (see "Cleaning and care -  
Maintenance").  
^ Descale the machine (see "Descaling  
the machine").  
. . . the heating-up time is getting  
longer, the amount of water coming  
through is incorrect and the machine  
is not performing properly.  
. . . there is water in the waste  
container.  
The machine needs descaling.  
This is not a fault. The water is left over  
from the brewing and cleaning process.  
^ Descale the machine (see "Descaling  
the machine").  
. . . there is residual "coffee water" in  
the waste container.  
The capsule plate is not pushed in  
correctly.  
^ Remove the capsule plate and  
replace it.  
58  
Problem solving guide  
. . . the fault message "Push water  
container right in" or F - 10 appears.  
If you can pull out the carousel runners,  
remove the coffee capsule and dispose  
of it as it is likely to be damaged or  
dented and could become stuck again  
if reused.  
Water has not been taken in.  
^ Perhaps the system was not filled  
with water before the first drink was  
made. Fill the system with water as  
described in "Making drinks: Before  
preparing the first drink - Filling the  
system with water".  
^ Clean the area under the carousel  
runners. It is particularly important to  
clean the sensor which is used to  
recognise the capsule chambers as  
well as the recess in the floor. Wipe  
everything dry using a soft cloth.  
The water container has not been  
correctly positioned inside the machine.  
^ Push the carousel runners back into  
the machine and  
^ Remove the water container and  
replace it.  
^ switch the machine on again with the  
master switch.  
^ This error message also appears if  
the water container was not correctly  
filled for descaling. Fill the container  
to the mark, and start the descaling  
process again.  
^ Close the machine door.  
If you cannot pull out the carousel  
runners,  
^ If this fault message continues to  
appear in the display, please call the  
Miele Service department, quoting  
the fault code.  
^ then try to remove the capsule plate.  
^ Look for the capsule in the brewing  
area and try to remove it. Dispose of  
this coffee capsule as it is likely to be  
damaged or dented and could  
. . . the message "Fault - 72" appears  
in the display.  
become stuck again if reused.  
^ Push the capsule plate back in, and  
A coffee capsule has become jammed  
between the capsule carousel and the  
capsule plate.  
^ switch the machine on again with the  
master switch.  
^ Close the front of the machine.  
^ Open the front of the machine.  
If the message continues to appear or if  
you cannot remove the capsule, call the  
Service Department.  
Press the master switch in the  
machine at the top left to  
disconnect it from the mains.  
^ Try to pull out the carousel runners.  
59  
Problem solving guide  
. . . the message "Fault - 75" or "Fault  
- 76" appears in the display.  
A coffee capsule has jammed.  
^ Open the front of the machine.  
Press the master switch in the  
machine at the top left to  
disconnect it from the mains.  
^ There is an opening to the right of the  
slot for the capsule plate. Have a look  
to make sure a coffee capsule is not  
stuck here.  
^ Remove the waste container.  
^ Remove the carousel runners and the  
capsule plate from the machine.  
A capsule could also be jammed  
further up in the brew unit.  
^ Replace everything in the machine  
and switch it on with the master  
switch.  
^ If this fault message continues to  
appear, please call the Miele Service  
Department.  
Press the master switch in the  
machine at the top left to  
^ Use a spoon handle or similar tool to  
remove the capsule.  
disconnect it from the mains. This  
is important for the following  
procedure - danger of injury.  
^ Fit the capsule plate, carousel  
runners and the capsule carousel  
back into the machine.  
^ Remove the carousel runners and the  
capsule plate from the machine.  
^ Switch the machine on again with the  
master switch.  
^ Close the front of the machine.  
^ If this fault message continues to  
appear in the display, please call the  
Miele Service department, quoting  
the fault code.  
60  
Problem solving guide  
. . . if any other error messages  
commencing with "F" appear.  
^ Remove the carousel runners, waste  
container, water container and  
capsule plate from the machine.  
^ Switch off the machine with the  
master switch, wait about 10 seconds  
and then switch it back on again.  
^ Replace all shelves and accessories  
in the appliance.  
^ If this fault message continues to  
appear in the display, please call the  
Miele Service department, quoting  
the fault code.  
61  
After sales service  
In the event of a fault which you cannot  
correct yourself, please contact:  
– your Miele Dealer  
or  
– the Miele Service Department (see  
back cover for address).  
When contacting your Dealer or the  
Service Department, please quote the  
model and serial number of your  
machine. These are shown on the data  
plate inside the machine.  
Please note that telephone calls may  
be monitored and recorded for  
training purposes (UK only).  
N.B. A call-out charge will be applied  
for unnecessary service visits where the  
problem could have been rectified as  
described in this instruction manual.  
62  
Electrical connection U.K., ZA, IRL  
All electrical work should be carried out Non-rewireable plugs BS 1363  
by a suitably qualified and competent  
The fuse cover must be refitted when  
person only, in strict accordance with  
changing the fuse, and if the fuse cover  
current national and local safety  
is lost, the plug must not be used until a  
regulations (BS 7671 in the UK).  
suitable replacement is obtained. The  
Installation, repairs and other work by  
unqualified persons could be  
colour of the correct replacement cover  
is that of the coloured insert in the base  
of the plug, or the colour that is  
embossed in words on the base of the  
plug (as applicable to the design of  
plug fitted).  
dangerous. The manufacturer cannot  
be held liable for unauthorised work.  
Ensure power is not supplied to the  
machine until after installation work has  
been carried out.  
Replacement fuses should be ASTA  
approved to BS 1362 and have the  
correct rating. Replacement fuses and  
fuse covers may be purchased from  
your local electrical supplier.  
The voltage and connected load are  
given on the data plate. Please ensure  
these match the household mains  
supply. The fuse rating is quoted on the  
plug.  
The machine is supplied with a mains  
cable with moulded plug for connection  
to a 230 - 240 V mains supply.  
Connection should be made via a fused  
plug and suitable switched socket  
which is easily accessible after  
installation.  
Do not connect via an extension lead.  
For extra safety it is advisable to install  
a suitable residual current device  
(RCD). Contact a qualified electrician  
for advice.  
If the socket is not accessible after  
installation (depending on country) an  
additional means of disconnection must  
be provided for all poles.  
WARNING: THIS APPLIANCE  
MUST BE EARTHED  
63  
Installation  
This coffee machine is available, depending on country, either as a plug-and-  
go freestanding appliance for countertop use or as a built-in appliance.  
Built-in coffee machines  
Built-in coffee machines are designed for installation in a tall unit,  
or a wall unit,  
64  
Installation  
or underneath a wall unit using a special building-under frame CVUG 50  
(available to order)  
or in a dresser unit.  
Built-in models can also be converted into a freestanding machine by using a  
special counter-top frame CVSG 50 (available to order).  
65  
Installation  
Installing a built-in coffee machine  
For units with 19 mm thick side  
walls:  
Before installation make sure that  
there is no power supply to the  
machine. This also applies should it  
ever need to be taken out of its  
housing unit.  
^ If the furniture unit walls are 19 mm  
thick you will need to drill four holes  
in the sides for securing the machine.  
To mark the position of these holes:  
– Align the machine in the niche.  
Screw the side socket screws inside  
the machine in a little so that they  
make indents in the side walls, and  
then unscrew them again.  
The machine must be built in before  
it is operated.  
You will need two Allen keys (size 3  
and 5) for installing the machine.  
– Take the machine out of the niche  
and drill ø 4.5 mm holes, 2 mm deep  
where you made the indentations.  
^ Push it all the way into the niche until  
you feel resistance.  
The following only applies when  
installing in a tall unit:  
^ Check the height of the machine to  
make sure that it is sitting centrally in  
the niche and that it is level.  
If this is not the case, realign the 4  
feet underneath the machine using  
the large allen key.  
The feet can be unscrewed by up to  
approx. 10 mm.  
66  
Installation  
Securing the machine  
^ Connect the machine to the  
electricity supply.  
^ Push it all the way into the niche until  
you feel resistance.  
^ Open the front of the machine, and  
partially tighten the side socket  
screws.  
^ Carefully turn the lower socket  
screws a to centre the machine in  
the niche.  
^ Tighten both upper socket screws b  
by hand to secure the machine in the  
unit. Do not overtighten them.  
67  
Alteration rights reserved / 3208  
CVA 3650  
M.-Nr. 07 188 741 / 00  

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