LG Electronics USER GUIDE GR500R User Manual

GR500R User Guide  
ENGLISH  
LIMITED WARRANTY STATEMENT  
1. WHAT THIS WARRANTY COVERS:  
LG offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will be  
free from defects in material and workmanship, according to the following terms and conditions:  
1. The limited warranty for the product extends for ONE (1) year beginning on the date of purchase of the  
product by the original end user.  
2. The limited warranty extends only to the original end user of the product and is not assignable or  
transferable to any subsequent purchaser/end user.  
3. This warranty is good only to the original end user of the product during the warranty period as long  
as it is in Canada.  
4. Upon request from LG, the consumer must provide information to reasonably prove the date of  
purchase.  
5. During the applicable warranty period, LG will repair or replace at LG’s sole option, without charge to  
the original end user, any defective component part of the phone or accessory.  
6. LG may use rebuilt, reconditioned or new parts or components when repairing any product or replace a  
product with a rebuilt, reconditioned or new product.  
2. WHAT THIS WARRANTY DOES NOT COVER:  
1. Defects or damages resulting from use of the product in other than its normal and customary manner.  
2. Defects or damages from abnormal use, abnormal conditions, improper storage, exposure to moisture or  
dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect,  
abuse, accident, alteration, improper installation or other acts which are not the fault of LG, including  
damage caused by spills of food or liquids.  
3. Breakage or damage to antennas unless caused directly by defects in material or workmanship.  
4. The fact that the Customer Service Department at LG was not notified by the original end user of the  
alleged defect or malfunction of the product, during the warranty period.  
5. Products which have had their serial numbers removed or made illegible.  
6. Damage resulting from use of non-LG approved accessories.  
7. All plastic surfaces and all other externally exposed parts that are scratched or damaged due to normal  
customer use.  
8. Products serviced by non-authorized persons or companies.  
Notes:  
1. This limited warranty supersedes all other warranties, expressed or implied either in fact or by  
operations of law, statutory or otherwise, including, but not limited to any implied warranty of  
merchantability or fitness for a particular purpose.  
2. Shipping damage is the sole responsibility of the shipping company.  
3. EXCLUSION OF LIABILITY:  
No other express warranty is applicable to this product.  
THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF  
MARKETABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN. LG ELECTRONICS  
CANADA, INC. SHALL NOT BE LIABLE FOR THE LOSS OF THE USE OF THE PRODUCT, INCONVENIENCE,  
LOSS OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR  
INABILITY TO USE, THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY,  
INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY APPLICABLE TO THIS PRODUCT.  
4. HOW TO GET WARRANTY SERVICE:  
To obtain warranty service, please call the following telephone number from anywhere in Canada:  
LG Electronics Canada, Inc.  
Tel. 1-888-542-2623  
www.lg.ca (see links to “Wireless Phone Service”)  
Electronics Canada Inc.  
Mississauga, Ontario  
Some of the contents in this  
manual may differ from your phone  
depending on the software of the  
phone or your service provider.  
GR500R User Guide  
Contents  
Speed Dial Lists.................................. 28  
Contact Management...................... 29  
Service Dial Numbers....................... 30  
My Numbers........................................ 30  
Your Phone ..................................4  
Phone Components ............................4  
Slide Open View....................................5  
Rear View.................................................6  
In-Call Menu............................. 31  
During a Call........................................ 31  
Conference Calls ................................ 33  
Getting Started...........................7  
Installing the SIM Card and  
Battery......................................................7  
Installing a Memory Card ............... 10  
Touch Calibration ................... 12  
Start Up Guide......................... 13  
Your Standby Screen............. 35  
Menu Tree ................................. 42  
Messaging................................. 43  
New Message...................................... 43  
Inbox...................................................... 48  
MobileMail........................................... 49  
Rogers IM.............................................. 50  
Drafts ..................................................... 56  
Outbox .................................................. 56  
Sent ........................................................ 58  
Call Voicemail...................................... 58  
Message Settings .............................. 58  
Friends................................................... 61  
General Functions.................. 14  
Making a Call....................................... 14  
Adjusting the Volume...................... 16  
Answering a Call ................................ 17  
Adjusting the Volume...................... 17  
Setting Profiles ................................... 18  
Entering Text ....................................... 20  
Qwerty Keypad .................................. 23  
Contacts..................................... 26  
Contact List.......................................... 26  
New Contact........................................ 27  
Caller Groups....................................... 28  
urMusic....................................... 62  
Touch ..................................................... 99  
Phone..................................................... 99  
Bluetooth®..........................................103  
More.....................................................107  
Internet ...................................... 63  
Games......................................... 66  
Applications ............................. 67  
Get New Applications...................... 67  
Accessories .............................115  
For Your Safety.......................116  
Safety Guidelines..................123  
Trouble Shooting..................146  
Multimedia ............................... 68  
Camera.................................................. 68  
Video...................................................... 73  
Pictures.................................................. 73  
Music Player.............................. 74  
Music Player......................................... 74  
Organizer................................... 82  
Audio & Ring Tunes........................... 82  
Calendar................................................ 82  
Alarm Clock ......................................... 83  
Calculator ............................................. 84  
Tools....................................................... 84  
Settings...................................... 92  
Call .......................................................... 92  
Date & Time ......................................... 96  
Audio & Ring Tunes........................... 96  
Display................................................... 98  
Your Phone  
Phone Components  
Charger/USB Port  
microSD™ memory card socket  
Lock /  
Unlock key  
Earpiece  
Let you hear  
the caller and  
automated  
prompts.  
Main LCD  
Multi-tasking key  
SEND key  
Press this key in  
standby mode  
to quickly access  
the most recent,  
missed, dialed and  
received calls.  
END / Power  
Camera key  
Ends or rejects a call.  
Turns the phone on/off.  
Press once to return to  
the standby screen.  
Press to start the Camera function. Press  
and hold to start the Video record function.  
Side volume keys  
• When on the Standby screen: Allows you to set the  
Ringtone and Touchtone volume. Hold the Down key to  
toggle the Vibration Mode On and Off.  
• During a call: Allows you to change the Earpiece volume.  
• When playing background music: Allows you to change  
the music volume.  
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LG GR500R User Guide  
Slide Open View  
Del  
Deletes digits  
and letters.  
Text Msg  
Press to input  
“@.  
Press to input  
“. com.  
MobileMail  
Rogers IM  
Contact list  
Press to  
move to the  
next row.  
Right  
Caps  
Up  
Down  
Left  
Press to change between  
Upper Case and Lower Case.  
Space  
Fn  
Press to create a space between words.  
Press to input symbols and  
numbers on Qwerty key pad.  
Sym  
Press to open the menu with Symbol  
entry options.  
5
Your Phone  
Rear View  
Battery cover  
Flash  
Battery  
SIM card socket  
External  
camera lens  
microSD™ memory  
card socket  
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LG GR500R User Guide  
Getting Started  
2 Remove the battery  
Installing the SIM Card and  
Battery  
1 Remove the battery cover  
Press the battery cover release  
latch. The battery cover should lift  
off easily.  
Lever the bottom edge of the  
battery and remove it carefully  
from the battery compartment.  
WARNING: Do not remove  
the battery when the phone  
is switched on, as this may  
damage the phone.  
7
Getting Started  
3 Install the SIM card  
4 Install the battery  
Slide the SIM card into the SIM  
card holder. Make sure that the  
gold contact area on the card  
is facing downward. To remove  
the SIM card, pull it gently in the  
opposite direction.  
Insert the top of the battery first  
into the top edge of the battery  
compartment. Ensure that the  
battery contacts align with the  
terminals on the phone. Press the  
bottom of the battery down until  
it clips into place.  
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LG GR500R User Guide  
5 Charging your phone  
WARNING: Use of  
Lift the charger port cover on the  
top side of your GR500R. Insert  
the charger connector to the  
phone (‘B’ side of the connector  
has to be facing up when  
unauthorized accessories could  
damage your phone and void  
your warranty.  
connecting to the phone) and  
then plug into the wall socket.  
Your GR500R will need to be  
charged until a message reading  
“Battery full. Please unplug  
charger to save energy.” appears  
on the screen.  
Important! You should insert  
the battery before charging.  
9
Getting Started  
Note: If your memory card has  
existing content it will automatically  
be filed in the correct folder. For  
example, videos will be accessible  
from the Videos folder. If your  
memory card has protected  
content (i.e. content such as songs  
or graphics with Digital Rights  
Management copywriting loaded  
from another device), it will not  
work. You will need to reformat the  
memory card prior to using it with  
this device.  
Installing a Memory Card  
You can expand the memory  
available on your phone by using  
a microSD™ memory card. The  
GR500R will support up to a 16 GB  
microSD™ memory card.  
TIP! A memory card is an  
optional accessory.  
1 Lift the memory card cover and  
insert a microSD™ card with  
the gold contact area facing  
downwards. Close the memory  
card cover so that it clicks shut.  
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LG GR500R User Guide  
On-Screen Icons  
ICON  
DESCRIPTION  
The table below describes various  
display indicators or icons that  
appear on the phone's display  
screen.  
Multitasking  
Network signal strength  
(number of bars will vary)  
No network signal  
Battery empty  
New text message  
New email  
An alarm is set  
Normal profile in use  
Silent profile in use  
3G available  
Bluetooth® is active  
The browser is active  
Vibration mode  
Speakerphone  
Call in Progress  
Voicemail  
Battery Full  
Battery Charging  
Flight Mode  
11  
Touch Calibration  
Set your touch screen for ease of  
use. Touch  
and press the ‘+’  
markers to calibrate the screen.  
Once you’ve finished calibrating  
your screen, Save the settings.  
Note: To reset the touch calibration,  
touch , and the tab. Touch  
, and choose Touch Calibration.  
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LG GR500R User Guide  
Start Up Guide  
After you install SIM card and  
battery, and turn on the GR500R,  
you will see Start Up Guide on the  
screen.  
How to Unlock Your Phone  
How to Open Menu and Select  
Item  
How to Scroll  
How to Navigate Between Items  
How to Rotate Screen Orientation  
How to Open Keypad and Enter  
Text  
How to Change Home Screen  
How to Add Shortcuts on Home  
Screen  
How to Add Contacts on Home  
Screen  
Touch Start  
Start Up Guide feature. Touch  
to play the animated  
to begin the  
Guide for that subject. Or, touch  
to move on to the next  
Guide. Available Guides include:  
13  
General Functions  
Making a Call with the Send Key  
1 Press the [SEND] key, and the  
Making a Call  
1 Make sure your phone is powered  
most recent missed, dialed and  
received phone numbers will be  
displayed.  
on.  
2 Touch  
and enter a phone  
number using the touch pad or  
slide open the qwerty pad and  
enter a phone number using the  
qwerty keys. To edit a number on  
the display screen, simply press  
2 Select the desired number.  
3 Press the  
touch  
[SEND] key or  
.
Making International Calls  
1 When entering a phone number,  
the  
time.  
key to erase one digit at a  
press the  
key and the  
– Press and hold the  
erase the entire number.  
3 Press the [SEND] key to call  
the number. Or touch  
the touch pad.  
key to  
international access character ‘+’  
will appear. When using the touch  
pad to dial, touch and hold  
.
on  
2 Enter the country code, area code  
and the phone number.  
3 Press the  
the number. Or touch  
[SEND] key to call  
on  
the pad.  
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LG GR500R User Guide  
To make a video call, do the  
following.  
Ending a Call  
When you have finished a call, press  
1 Enter the phone number, as  
the  
[END] key.  
before.  
Making a Call from the Contacts  
2 To start the video function, touch  
You can store frequently called  
names and phone numbers in the  
SIM card as well as in the phone  
memory known as the Contacts.  
and choose Make Video Call.  
You will be notified that you will  
need to close other applications  
to make the video call.  
You can dial a number by simply  
selecting a name in the contacts  
3 Adjust the camera position if  
necessary.  
and pressing the  
[SEND] key.  
4 If you do not want to use the  
speakerphone, ensure you have  
the headset plugged in.  
Making a Video Call  
You can make a video call in a  
3G-covered service area if the user  
you are calling also has a 3G video  
phone in a 3G-covered service area.  
You can also receive video calls.  
5 Press  
close the handset.  
to finish the call, or  
15  
Getting Started  
Note: The video call may take  
some time to connect. Please  
be patient. While the video call  
is connecting, you will see your  
own image; after the other party  
has answered, their image will be  
displayed on the screen.  
Making a video call from  
Contacts  
It is easy to call anyone whose  
number you have stored in your  
Contacts.  
Press the down navigation key to  
access the contacts list. Scroll to  
your chosen contact. Press the right  
soft key Options and select Make  
Changing your video call  
settings  
Video call. Press the  
key to  
1 Press  
, select Settings and  
finish the call.  
choose Call.  
2 Select Video call.  
Adjusting the Volume  
3 Choose the settings of your video  
calling. Determine whether to Use  
Substitute Image and select one,  
switch on the Mirror (so you can  
see yourself on screen).  
During a call, if you want to adjust  
the earpiece volume, use the side  
volume keys of the phone.  
In idle mode, you can adjust the ring  
volume using the side volume keys.  
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LG GR500R User Guide  
Answering a Call  
Adjusting the Volume  
When you receive a call, the phone  
rings and the phone icon appears  
on the screen. If the caller can  
be identified, the caller’s phone  
number (or name if stored in your  
Address Book) is displayed.  
During a call, if you want to adjust  
the earpiece volume, use the side  
volume keys of the phone.  
In the Standby screen, you can  
adjust the ring volume using the  
side volume keys.  
1 Press the  
[SEND] or  
unlock the screen and touch  
.
If Any Key has been set as the  
Answer Mode, any key press will  
answer a call except for the  
[END] key,  
,
and  
.
2 End the call by pressing the  
[END] key.  
Note: You can answer a call while  
using the Address Book or other  
menu features.  
17  
Getting Started  
You can also adjust the touchtone  
sound and vibration volume from  
the Touchtone tab.  
Setting Profiles  
Press either of the side volume keys.  
You can set your Ringtone to Vibrate  
All, Alarm Only or Silent All.  
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LG GR500R User Guide  
The phone will display ‘Vibrating  
Mode On. If you would like to turn  
Vibration mode Off, touch and hold  
again.  
Vibration Mode (Quick)  
Vibration Mode can be activated by  
touching and holding  
dial pad. You can also set Vibration  
Mode by pressing and holding  
down side volume key as well.  
from the  
Signal Strength  
If you are inside a building, being  
near a window may give you better  
reception. You can see the strength  
of your signal by the signal indicator  
on your phone’s display screen.  
19  
Getting Started  
ABC Mode  
Entering Text  
This mode allows you to enter  
letters by touching the key labeled  
with the required letter once, twice,  
three or four times until the letter is  
displayed.  
You can enter alphanumeric  
characters by using the phone’s  
touch pad. For example, storing  
names in the Address Book, writing  
a message or scheduling events in  
the calendar all require text to be  
entered.  
123 Mode (Numbers Mode)  
Type numbers using one keytouch  
per number. To change to 123 mode  
The following text input modes are  
available on the phone.  
in a text entry field, touch  
.
Using the Symbol Mode  
Changing the Text Input Mode  
You can change the text input mode  
by touching pressing the Text Input  
The Symbol Mode enables you to  
enter various symbols or special  
characters. To enter a symbol, touch  
. Then select the desired symbol.  
Mode toggle button  
touch screen.  
on the  
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LG GR500R User Guide  
The word changes as letters are  
typed - ignore what is displayed  
on the screen until the word is  
typed completely.  
Using the T9 Mode  
The T9 predictive text input mode  
allows you to enter words easily  
with a minimum number of key  
presses. As you touch each key,  
the phone begins to display  
the characters that it thinks you  
are typing based on a built-in  
dictionary. As new letters are added,  
the word changes to reflect the  
most likely candidate from the  
dictionary.  
If the word is still incorrect after  
typing completely, press  
on  
the pop up menu to see the  
options. Then select the word  
you want by touch.  
If the desired word is missing  
from the word choices list, add  
it by pressing  
to enter the new  
word. Then press  
and selecting  
1 When you are in the T9 predictive  
text input mode, begin entering  
a word by pressing the touch  
to  
save the word into the built-in  
dictionary.  
screen keys  
to  
.
Press one key per letter.  
2 Enter the whole word before  
editing or deleting any letters.  
3 Complete each word with a space  
by touching  
.
21  
Getting Started  
To delete letters, touch  
. Touch  
Note: Refer to the table below for  
more information on the characters  
available using the keys.  
and hold down  
entire text entry.  
to erase the  
Note: Pressing the  
[END] key  
Touch  
to input a Upper Case  
will save your unsaved message in  
the Drafts folder.  
letter. To change text entry mode  
from Lower Case to Upper Case,  
touch  
turn to orange color  
that Caps Lock has been activated.  
twice and the key will  
- indicating  
Using the ABC Mode  
Use the touch pad keys to enter  
your text.  
Characters in the Order Display  
Key  
1 Touch the touch key labeled with  
the required letter:  
Upper Case  
. , ' @ ? ! - : / 1  
A B C 2  
Lower Case  
. , ' @ ? ! - : / 1  
a b c 2  
1
2
3
4
5
6
7
8
9
Once for the first letter  
Twice for the second letter  
And so on  
D E F 3  
d e f 3  
G H I 4  
g h i 4  
2 To insert a space, touch  
. To  
. Touch  
to erase the  
J K L 5  
j k l 5  
delete letters, touch  
and hold down  
entire text entry.  
M N O 6  
P Q R S 7  
T U V 8  
m n o 6  
p q r s 7  
t u v 8  
W X Y Z 9  
w x y z 9  
Space Key,  
0 (Long press)  
Space Key,  
0 (Long press)  
0
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LG GR500R User Guide  
Using the 123 (Numbers) Mode  
The 123 Mode enables you to  
Qwerty Keypad  
Text input mode using the  
Qwerty Keypad  
enter numbers in a text message  
(a telephone number, for example)  
more quickly. Touch the keys  
corresponding to the required digits  
before manually switching back to  
the appropriate text entry mode.  
When you are required to enter  
text, for example when writing a  
message, the keypad will default  
to ABC mode. If you are entering a  
number, for example when making  
a call, the keypad number keys will  
default to numbers. In ABC mode  
you can enter numbers by first  
T9 Dictionary  
The T9 Dictionary is a feature  
that allows the user to add any  
unique or personal words to the T9  
standard language database. The T9  
Dictionary function can be selected  
from the Text Entry Settings by  
using Options . Within the T9  
Dictionary function, the user can  
add, modify, delete or reset personal  
words.  
pressing  
and then the number  
you require.  
Note: Some fields may allow only  
one text input mode (e.g. telephone  
number in Address Book fields).  
Note: You can select a different T9  
language from the same Options  
menu. The default setting on the  
phone is the T9 disabled mode.  
23  
Getting Started  
To input a symbol in the text entry  
When you use Touch Keypad  
field, press the  
a symbol from touch screen. Or to  
enter a symbol from the qwerty  
keys, just press  
the corresponding key. To return to  
ABC mode, press again.  
Complete each word with a space  
key and select  
Allows you easily input the letters.  
To input , touch  
To input , touch  
and touch  
and touch  
.
.
and then press  
by pressing  
character, press  
. To delete a  
key.  
Using the Korean Mode  
Allows you to type in Korean when  
you set the language to Korean.  
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LG GR500R User Guide  
When you use Qwerty Keypad  
Open the slide and touch  
.
Choose Text Entry Settings and  
Show Key Guide. You can see the  
Korean key guide on the monitor. To  
input numbers, touch  
.
Touch  
once, and you can see  
the Korean key guide as below. To  
return its normal input mode, touch  
again.  
25  
Contacts  
: Search a contact.  
From standby screen, touch  
and  
touch  
. You will see following  
: Shows your contacts by first  
letter/character.  
Address Book’s submenus.  
: Shows your contacts  
designated as Favorites.  
Contact List  
This menu allows you to save  
and manage contact address  
information. The Contact List's  
functions allow you to add a new  
address or search saved contact  
addresses by name. To search a  
contact, touch  
and input the  
contact person’s name. From the  
standby screen, you can directly  
search for a contact by touching  
and  
.
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LG GR500R User Guide  
1 From the standby screen, Touch  
and touch  
2 Touch to set a Picture ID for a  
contact by using a saved picture  
from Pictures or taking a new  
picture of the contact person.  
Choose from No picture, Pictures  
or Take New Picture. After you  
take a new picture of the contact  
person, touch set as the  
New Contact  
.
This menu allows you to add a  
new contact address. You can  
enter contact address information,  
including: name, phone numbers,  
email addresses, group information,  
Image, ringtone and a memo.  
Contact Picture ID. To delete the  
picture, touch , select Yes, and  
take a new picture.  
27  
Contacts  
Enter the First name, last name or  
both.  
Caller Groups  
This menu allows you to manage  
group information. By default, there  
are 4 groups: Colleague, Family,  
Friends and School. Or you can  
put a contact in No Group. You  
can also configure a ring tone for a  
group so that the group ring tone  
sounds when a call from a specific  
contact address within that group  
is received and there is no ring tone  
configured for the specific contact  
address.  
Enter up to five different numbers.  
Touch  
and you can set that  
number as Speed Dial.  
Enter an email address.  
Select a Group for the contact.  
Set the ringtone for the contact or  
leave it as default ringtone.  
Add Memo if necessary.  
Choose whether to save the  
contact to Phone or SIM Card  
memory.  
Speed Dial Lists  
3 Touch  
to save the  
You can assign a frequently-called  
contact to a speed dial list. You  
can select a number from 2 to 9  
as a speed dial. You can configure  
speed dial numbers for any of the  
8 numbers for a specific contact  
address.  
contact.  
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LG GR500R User Guide  
Your Voicemail is already set to  
speed dial 1. This is a default  
setting and can not be changed.  
Touch the number you wish to  
assign a speed dial contact, then  
To call an assigned speed dial  
number, touch from the  
Standby Screen. Then touch and  
hold the assigned number; the  
call will be placed to the assigned  
number automatically.  
touch  
.
Contact Management  
This menu allows you to copy  
information from your SIM card, e.g.  
name, handset number, etc. to your  
handset. If a name is duplicated  
during the copying operation, the  
information is also duplicated.  
You can also copy entries from the  
SIM card to the phone memory and  
entries from the handset memory  
to the SIM card (not all the data will  
be copied).  
This will open your address book.  
Touch the contact you would like  
to assign to that number twice.  
From this menu, you are also able  
to delete entries in the SIM card and  
the Handset.  
29  
Contacts  
Service Dial Numbers  
You can view the list of Service Dial  
Number (SDN) assigned by your  
network provider. Such numbers  
could include the emergency  
services, directory assistance and  
voice mail numbers.  
You may see the names of the  
available services. Select a service  
dial number and press the  
[SEND] key.  
Please check with your network  
service provider for details of this  
service.  
My Numbers  
This displays your own phone  
numbers stored in your phone/SIM  
card. You can send this via Text  
Message, Multimedia Message and  
Bluetooth.  
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LG GR500R User Guide  
In-Call Menu  
Your phone provides a number  
of control functions that you can  
use during a call. To access these  
functions during a call, touch  
to unlock the screen and  
1 Unlock the Screen. During a call,  
an In-Call menu will available.  
2 Press  
number and press  
, enter the 2nd phone  
.
or  
then touch  
.
Press  
to select a contact  
from your Address Book and then  
During a Call  
press the Call button  
.
The menu displayed on the handset  
screen during a call is different from  
the default main menu displayed  
when in the Standby screen, and  
these options are described below.  
When the second call is  
connected, the first call is  
automatically placed on hold.  
Swapping Between Two Calls  
By using one of the two methods  
below, you can switch between two  
on-going calls.  
Making a Second Call  
You can select a number you wish  
to dial, to make a second call.  
1 Press  
[SEND] key.  
2 Touch  
and select “Swap Calls.  
31  
In-Call Menu  
Answering an Incoming Call  
Rejecting an Incoming Call  
To answer an incoming call when  
the handset is ringing, simply  
You can reject an incoming call  
without answering by simply  
press the  
[SEND] key or touch  
. The handset is also  
pressing the  
touching  
[END] key or  
.
able to warn you of an incoming  
call while you are already on a call.  
A tone will sounds in the earpiece,  
and the display will show that a  
second call is waiting. This feature,  
known as Call Waiting, is only  
Muting the Microphone  
You can mute the microphone  
during a call by touching  
The handset can be unmuted by  
touching again. When the  
handset is muted, the caller cannot  
hear you, but you can still hear the  
caller.  
.
available if your network supports it.  
If Call Waiting is turned on, you can  
put the first call on hold and answer  
the second call by pressing the  
[SEND] key.  
Using the Speakerphone  
You can use the integrated  
Speakerphone during a call by  
touching  
. The loudspeaker is  
automatically deactivated when you  
end the call.  
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LG GR500R User Guide  
The maximum number of callers in a  
conference call is five. Once started,  
you are in control of the conference  
call, and only you can add calls to  
the conference call.  
WARNING: Due to increased  
volume levels, do not place the  
phone near your ear while the  
speakerphone is enabled.  
Conference Calls  
The conference service provides  
you with the ability to have  
a simultaneous conversation  
with more than one caller. The  
conference call feature can be used  
only if your network service provider  
supports this feature.  
Once a conference call is set up,  
calls may be added, disconnected or  
separated (that is, removed from the  
conference call but still connected  
to you) by the person who set up  
the conference call. These options  
are all available from the In-Call  
menu.  
33  
In-Call Menu  
Setting Up a Conference Call  
Private Call in a Conference Call  
To set up a conference call, place  
To have a private call with one  
the first call. Once that is connected, caller from a conference call, touch  
follow the steps above to make a  
second call. You can then join the  
two separate calls by touching  
and select the Join Calls from the  
Conference Call menu.  
and select Private Call from the  
Conference Call option. When the  
numbers of the callers are displayed,  
select the one you wish to speak in  
private with. Only the person who  
initiates the Conference Call can  
initiate a Private Call.  
Activate the Conference Call on  
Hold  
Ending a Conference Call  
To activate a conference call on  
hold, press the  
key.  
The currently active conference call  
can be disconnected by pressing  
Adding Calls to the Conference  
Call  
the  
key.  
To add a call to an existing  
conference call, touch  
and  
choose Conference Call, then select  
the Exclude Call and View Members  
from the Conference Call option.  
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LG GR500R User Guide  
Your Standby Screen  
From here you can access all menu  
options, make a quick call and view  
the status of your phone - as well as  
many other things.  
When the screen light is off, press  
the key on the right hand  
side twice to restore the standby  
screen.  
Don’t cover the phone with a  
case or cover as the touch screen  
will not work with any material  
covering it.  
Touch Screen Tips  
The standby screen is also a great  
place to get accustomed to the  
touch screen.  
To select an item, touch the icon  
accurately. Your GR500R can be set  
to vibrate slightly when it recognises  
you’ve touched an option.  
To scroll through lists, touch the last  
item visible and slide your finger up  
the screen. The list will move up so  
more items are visible.  
There’s no need to press hard, the  
touchscreen is sensitive enough  
to pick up on a light yet firm  
touch.  
Quick keys  
Use the tip of your finger to touch  
the option you require. Be careful  
not to touch any other keys.  
35  
Your Standby Screen  
The Quick Keys  
The quick keys on your standby screen provide easy, one-touch access to  
your most used functions.  
Touch to bring up the  
touch Dialing Keypad  
to make a call. Input the  
number as you would  
use a normal keypad and  
Touch to open your  
contacts and search for  
the number you want to  
call. You can also create  
new contacts and edit  
existing ones.  
touch  
or press the  
hard key.  
Touch to access the  
Touch to open the full Top  
menu which is separated  
into four sub-menus.  
Touch the vertical tabs to  
view further options.  
Messages options menu.  
From here you can create  
a new outgoing Message.  
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LG GR500R User Guide  
Home Screen  
Allows you to use Widgets and even  
add them to your Home screen.  
Click to open the Home Screen.  
Drag a Widget from the roll-out  
Menu onto the Home screen. This  
will enable you to use Widgets.  
You can play songs, add memos,  
check the calendar, play slide  
show, set an alarm or add events  
directly from the standby screen  
using Home Screen.  
Widget  
Visual Contacts  
Allows you to easily contact your  
friends and family by displaying  
your favorite contacts on the  
standby screen.  
Click again to close the Home  
Screen.  
37  
Your Standby Screen  
If you want to delete a contact  
from this screen, touch  
First, touch  
screen. Touch and hold down  
from the standby  
.
.
Touch  
on the screen.  
to align the contacts  
Select  
to choose a contact.  
You can choose up to 6 contacts  
for one page.  
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LG GR500R User Guide  
Note: Touch  
and the contact  
Touch  
to finish editing  
will have a slight shadow around  
it. If you slightly shake or move the  
phone, the contacts will float in the  
the Contacts on this screen. Then  
to access your Contacts, simply  
touch on their corresponding  
icon. Touch to call, to send  
screen. Touch  
again and the  
contacts will be fixed and not be  
moved by the phone’s status.  
a message and  
to check  
messages received from that  
person.  
If you want to edit one of the  
Contacts, touch and hold the  
contact or the margin space of  
the screen. It will turn to the Edit  
screen.  
39  
Your Standby Screen  
Annunciator  
Shortcuts  
With GR500R’s Annunciator, you can  
quickly connect to the Music Player,  
Bluetooth service and more.  
Add your favorite menu on the  
standby screen.  
Touch and hold down any of the  
items and it will turn to the Edit  
Screen.  
Touch the top side of the standby  
screen.  
Touch  
application, touch  
the application from Shortcuts,  
touch to finish.  
to add another  
You can use Music Player to edit a  
playlist or turn on Bluetooth.  
to delete  
40  
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LG GR500R User Guide  
You can set your profile by  
touching . You can set your  
profile to Normal, Ring and  
Vibration, Ring after Vibration or  
Silent and Vibration.  
To send a Text message, touch  
To send a Mobile Email, touch  
.
.
To check Voicemail, touch  
.
To use IM, choose from  
.
If you want to set an Alarm, touch  
. To view the Calendar and add  
new events, touch  
.
41  
Menu Tree  
Touch  
in the standby screen to open a Top menu. From here you can  
access the following menus: Phone, Multimedia, Organizer and Settings  
Phone  
Dialing  
Multimedia  
urMusic  
Contacts  
Call History  
Messages  
MobileMail  
Rogers IM  
My Account  
Friends  
Internet  
Games  
Applications  
Camera  
Video  
Pictures  
Music Player  
Organizer  
Audio & Ring Tunes  
Calendar  
Alarm Clock  
Calculator  
Settings  
Call  
Date & Time  
Audio & Ring Tunes  
Display  
Tools  
Touch  
Other Files  
Memory Card  
Phone  
Bluetooth  
More  
1. Connection  
4. Memory  
5. Application Settings  
6. Phone Information  
2. Start up Guide  
3. Touch Calibration  
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LG GR500R User Guide  
Messaging  
This menu includes functions  
related to SMS (Short Message  
Service), MMS (Multimedia Message  
Service), voice mail as well as the  
network's service messages.  
Editing a message  
The following options are available  
when Editing a Message.  
Symbol: You can insert symbols  
ranging from sentence notes  
to emoticons. Touching the  
twice, and you can select the  
symbols you want. You can use  
New Message  
1 In the standby screen, select  
.
2 Touch Create Message.  
and  
to scroll through the  
Note: If you attach a graphic or an  
various pages of symbols.  
audio file while writing a multimedia  
message, the file loading time can  
take up to 5 seconds. You will not  
be able to activate any key during  
the file loading time. When the file  
loading is complete, you will be able  
to write a multimedia message.  
43  
Messaging  
Inserting Multimedia files in  
outgoing messages is easy. Press the  
button and select an option  
from below:  
New Audio: You can record a new  
audio clip by touching  
.
-
Record Mode: MMS mode  
record time is about 9  
minutes and the General  
mode provides a longer  
recording time.  
Picture: You can preview  
the selected picture. Touch  
to insert the  
selected picture.  
-
-
Quality: Set the audio quality  
to Fine, Normal or Economy.  
Audio: You can insert from your  
saved Audio files.  
Select Storage Defaults:  
You can assign the default  
storage to Phone Memory or  
Memory Card.  
Video: You can insert from your  
saved Video clips.  
New Picture: You can insert  
a new image taken from the  
camera by touching [Capture].  
New Video: You can record a new  
video. The options are similar  
to those when inserting a New  
Picture.  
Note: Refer to page 69 for camera  
options.  
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LG GR500R User Guide  
Template  
Using Options  
Touch to use the options below.  
Text Entry Settings  
- Text Entry Language: Allows  
you to set the text entry  
language to English, Français,  
Español or Korean.  
- Text: You can easily insert  
frequently used sentences in the  
text message.  
- Multimedia: Preset multimedia  
templates are available.  
- Signature: Input your own  
created signature. For further  
details, see page 51.  
- Show/Hide Word Candidate  
List: When in T9 Entry Mode,  
you can see the word candidates  
as you type.  
More: Allows you to insert  
Subject, vCard, vCalendar, vNote,  
vTask or Contact.  
- Next Word Prediction On/Off  
Note: vCard, vCalendar, vNote, vTask  
and Contact are created by the  
Address Book, Calendar, Notepad  
and Tasks functions. Go to the  
corresponding sections for more  
detailed information.  
- T9 Dictionary: Here you can  
add/delete/reset/modify words  
to the T9 Dictionary.  
45  
Messaging  
Delivery Options  
Enter the recipient(s). From  
,
you can choose an option item  
below.  
- Delivery Receipt: If this is set  
to be On in this menu, you can  
check whether your message  
was sent successfully.  
- Enter Number: You can input  
the recipient(s) number using  
the Touch keypad or Qwerty  
keypad.  
- Reply via Same Message  
Centre: You can set this to be  
On or Off.  
Save to Drafts: Saves the  
selected message to Drafts.  
- Enter Email: You can enter an  
Email address instead of a phone  
number.  
- Caller Groups: Displays Contact  
Groups.  
Writing Font Size: Set the Writing  
Font Size to be Small, Medium  
and Large.  
- Recent Messages: Choose a  
contact from recent messages.  
Cancel Message: Allows you to  
exit the Message without saving  
your input message.  
- Recent Calls: Choose a contact  
from recent calls.  
- Delivery Options: Options  
of Priority, Delivery Receipt,  
Reply via Same Message  
Centre, Request Read Receipt,  
Add Cc, and Add Bcc.  
Sending a Message  
After completing a message using  
the Insert/Options, select Send To  
to send a message.  
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LG GR500R User Guide  
- Edit Message: Go back to the  
message editing mode.  
Message folders  
The folder structure on your GR500R  
was designed to be fast and easy  
to use.  
- Save to Drafts: Saves the  
selected message to Drafts.  
- Text Entry Settings: This menu  
allows you to set the Text Entry  
Language. It also allows you to  
Hide/Show Word Candidate  
List, Next Word Prediction On/  
Off.  
- T9 Dictionary: Access the  
T9 Dictionary to delete/add/  
modify words.  
Inbox: All the messages you  
receive are placed into your Inbox.  
Drafts: If you don’t have time to  
finish writing a message, you can  
save what you’ve done so far here.  
Outbox: This is a temporary  
storage folder where messages  
are stored while being sent.  
Note: If you see the message “No  
space for USIM messages, then you  
should delete some messages from  
your Inbox. If you see the message  
“No space for messages, then you  
can delete either messages or saved  
files to create space.  
- Cancel Message: You can cancel  
the message.  
47  
Messaging  
Standard View  
Inbox  
The following options are available  
in standard view:  
You will be alerted when you  
receive a message. They will be  
stored in the Inbox. In the Inbox,  
you can identify each message  
by icons. To reach the Inbox, from  
Make Video Call: You can make a  
video call to the sender.  
Add to Address Book: You can  
save the sender's phone number  
in the Contact List.  
the Standby screen, touch  
touch Inbox.  
and  
The following options are available  
when you select a message and  
Select Slide: If the multimedia  
message has more than one slide,  
you can select and move to the  
desired slide.  
touch  
.
Conversation View  
Extract Data: You can make a  
voice call or send a message. You  
can save the number As New  
contact or Updating Existing.  
This mode allows you to view all  
messages with each contact in  
conversational order.  
Choose  
to see messages  
Copy to phone: Copy a message  
to the Phone.  
in detail or choose  
simple view.  
for the  
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LG GR500R User Guide  
Move to Phone: Move a message  
to the phone.  
MobileMail  
Mobile Email allows you to access  
your Rogers Yahoo! Mail, Yahoo!  
Mail, Windows Live Hotmail,  
accounts on your phone. So, now  
you can quickly and easily check  
your email while you are away from  
your computer.  
Message Details: You can view  
information about received  
messages; message Type, Subject,  
Sender's address, and message  
Time.  
The following Options are available  
in Inbox folder.  
To Set Up Mobile Email  
Delete: You can pick a message  
and delete it.  
Open Mobile Email: From the  
standby screen, Touch , and  
touch  
Standard/Conversation View:  
You can select between the two  
viewing modes.  
.
Select an Email Provider: Touch  
the email provider you wish to  
use.  
Sort By: You can sort all messages  
by Name, Title, Date and Read/  
Unread.  
Read and Accept the Terms of  
Use  
Delete All Read Messages: You  
can delete all read messages.  
49  
Messaging  
Log In  
Deleting an Email: Scroll down  
to the email you want to delete,  
touch the subject line to highlight  
it, press Options, and then Delete.  
1. Highlight the ID entry field,  
touch and then type in your  
existing email ID.  
2. Touch the Password field, to  
highlight it, and enter your  
password.  
Rogers IM  
The Instant Messaging feature can  
only be used with the support of the  
network operator or communities  
such as Windows Live™ and Yahoo!®  
Messenger. For Instant Messaging  
users, a valid User ID and Password  
will be required in order to login  
and exchange messages as well as  
checking the online status.  
Quick Tip: Your password is case  
sensitive. Press the  
button on  
the keypad to change to lower  
case or upper case.  
3. To save your password scroll  
down to Save password and  
press down on the select to  
check the box.  
4. Select Sign In.  
Opening an Email: Just scroll  
down and press on the subject  
line to highlight the message you  
want to open, then press again  
to open the message. When the  
email is open, select Options to  
reply, forward or delete.  
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LG GR500R User Guide  
To access the IM feature  
1 Touch and touch  
Offline Menu  
Sign In  
.
2 You can see available IM clients.  
The menu items below might not  
appear as not all IM communities  
support the various options. In  
addition, the menu strings may  
appear differently. This depends  
on the selected IM communities.  
The keywords such as User ID,  
Login and Contact will be used  
as general terms in IM menus  
according to the currently  
This allows users to login by filling in  
the User ID and Password.  
Note: Once the User ID and  
Password are saved, you will not  
be required to type them in again  
during the Login process. This  
feature is optional.  
Saved Conversations  
This is where a user can view saved  
conversations.  
selected communities such as  
Windows Live™ and Yahoo!®  
Messenger  
Settings  
Set Sound: Allows you to turn  
alerts On/Off for a Contact when  
they have activity on their session.  
51  
Messaging  
My Status: Allows you to set your  
status to Online, Busy or Be Right  
Back.  
IM Information  
This displays the Instant Messaging  
Client Information such as Client  
Name and Version Number.  
Online Menu /  
1-to-1 conversation  
After a successful Login, a list of  
contacts with Screen Names will  
appear on the screen. Touch and  
hold each item, it will show various  
menu pop up.  
General Options  
Add a Contact: It adds a new  
contact to the selected contacts  
list; contacts are searched on the  
basis of Email Address. First Name  
or Last Name.  
Touch  
.
Send Message to: Allows you to  
send a message to someone by  
inputting an email address.  
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LG GR500R User Guide  
Block List: Displays the list of all  
blocked Contacts.  
Touch and hold a conversation.  
Saved Conversations: This is  
where an user can view saved  
conversations.  
Settings:  
- Display Name  
- My Status: Allows you to set  
your status to Online, Busy or Be  
Right Back  
- Offline Buddies  
End Conversation: It closes  
the selected conversation. If an  
unknown contact is selected, that  
contact will be deleted.  
- Set Sound: Allows you to turn  
on/off an alert for the Contacts  
when they have activity on their  
session  
Block/Unblock Contact: This  
allows you to block/unblock the  
selected Conversations Contact.  
- Auto Sign In  
Contact Info: This allows you to  
view the User ID and Status Text  
information.  
53  
Messaging  
Touch and hold the contact List.  
Touch and hold a contact.  
Refresh Contact List: It refreshes  
the current information on the  
contacts within the list.  
Delete Contact: It deletes the  
selected Contact.  
Block/Unblock Contact: This  
allows you to block/unblock the  
selected Contact.  
Contact Info: This allows you to  
view information. It provides User  
ID, Status Text.  
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LG GR500R User Guide  
Settings:  
Menu options available in the  
Conversation screen  
- Display Name  
Insert: You can insert a Symbol,  
Template and emoticons to the  
conversation screen. This feature  
is accessed by pressing the left  
soft key.  
- My Status: Allows you to set  
your status to Online, Busy or Be  
Right Back.  
- Offline Buddies  
- Set Sound: Allows you to turn  
on/off an alert for the Contacts  
when they have activity on their  
session.  
Back to Contacts: It brings the  
screen back to the contacts list.  
My Communities: Displays the  
list of Email clients.  
- Auto Sign In  
Block/Unblock Contact: This  
allows you to block/unblock the  
selected Contact.  
Text Entry Mode: Sets the text  
input mode such as abc, Abc,  
ABC, T9 abc, T9 Abc, T9 ABC and  
123.  
Save Conversation: Stores the  
currently active conversation.  
Minimize: Minimizes the IM  
window and returns to standby  
mode.  
End Conversation: It ends the  
active conversation and clears the  
conversation buffer.  
Sign Out: It begins the logout  
process.  
55  
Messaging  
Note:  
Outbox  
Outbox is a temporary storage place  
for messages waiting to be sent.  
In the conversation window, you  
can use the up/down Qwerty  
keys to scroll through the  
conversation.  
The current information might  
not update in real time so the  
"Refresh List"/"Refresh Contact”  
option can be used for the most  
up to date status.  
When you press the  
[SEND]  
key, you can make a call to the  
number of the recipient number of  
the selected message.  
If the message is not sent from the  
Outbox, you will receive a sound  
alert along with a Message Sending  
Failure notice on the screen.  
Another attempt will be made to  
send the failed message and after  
two unsuccessful attempts, the  
message will no longer be sent  
automatically. In order to send the  
message that has failed, you must  
Drafts  
You can view the messages saved as  
drafts. To see the Drafts folder, touch  
the  
. Quick key from the Standby  
screen, then touch Drafts.  
touch  
to resend the  
message.  
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LG GR500R User Guide  
After the maximum number of Send Those options are available when  
attempts has been reached, the  
Send function has failed. If you were  
trying to send a text message, open  
the message and check that the  
Sending options are correct.  
you choose a message in Outbox.  
Make Video Call: You can make a  
video call to the sender.  
View Status: Shows message  
status as failed, sent or error.  
Outbox list will display messages in  
sending failed, sending or waiting,  
Edit: Allows you to edit the  
selected message.  
sent order. Touch  
to use options  
Select slide: If the multimedia  
message has more than one slide,  
you can select and move to the  
desired slide.  
available from Outbox list.  
Delete: Deletes a message you  
choose.  
Sort By: Sorts by name, title and  
date.  
View Attachment: View  
attachment of the message.  
Delete All: Delete all messages.  
Message Details  
57  
Messaging  
Sent  
Call Voicemail  
This is where you can view the lists  
and contents of sent messages  
and also verify if transmission was  
successful.  
This menu provides you with a quick  
way of accessing your voice mailbox  
(if provided by your network).  
Note: Please check with your  
network service provider for details  
of their service in order to configure  
the handset accordingly.  
The following [Options] are  
available.  
Delete: Deletes the selected  
message from the Sent list.  
Message Settings  
To configure Messaging settings,  
Select Multiple: Allows you to  
select multiple messages from the  
list.  
touch the  
Quick key from  
the Standby screen, then touch  
Message Settings.  
Message Details: Allows you to  
view information on the message.  
Message Alert  
You can set the Sounds and Alert  
Type here.  
Make Video Call: For more  
details, refer to Making a video  
call (page 15).  
Signature  
This feature allows you to create  
your Text signature. You can use  
symbols, Text Template and contacts  
as part of the signature.  
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LG GR500R User Guide  
Message Centre Number: If you  
want to send a text message, you  
can get the address of the SMS  
centre by using this menu.  
Text Message  
Text Templates  
There are 6 predefined messages  
in the list. You can view and edit  
the template messages or create  
new ones. The following options  
Message Types: Convert your  
text into Voice, Fax, X.400 or Email.  
Validity Period: Choose how  
long your messages are stored at  
the message centre.  
are available when you touch  
.
- Add New: Allows you to create a  
new template.  
Delivery receipt: You can set On  
or Off.  
- Delete: Allows you to delete the  
selected template message.  
Reply via Same Message  
Centre: You can set On or Off.  
Insert Signature: You can set On  
or Off.  
- Delete All: Deletes all messages  
in the folder.  
To edit an existing Template, touch  
it (to open) then touch the text.  
The Edit Template screen will  
automatically open.  
59  
Messaging  
Download Options  
Multimedia Message  
- Download Without Ask: Allows  
Multimedia Messages to be  
downloaded automatically.  
Multimedia Templates:  
Multimedia templates are  
available and can be created here.  
- Ask Always: You can download  
a multimedia message manually.  
Priority: You can choose to set  
the priority of the message.  
- Discard: Used when the  
user rejects download of the  
Multimedia Message.  
Message Subject: You can enter  
the MMS Subject when this  
option is  
You can switch between  
by dragging it from left to  
right.  
.
to  
Message Centre: The details for  
the Multimedia gateway are pre-  
loaded onto your handset and  
should not be changed.  
Validity Period: This network  
service allows you to decide how  
long your multimedia messages  
will be stored at the message  
centre.  
Voicemail Number  
This menu allows you to call the  
voicemail centre number if this  
feature is supported by Rogers.  
Please check with Rogers for details  
of their service in order to configure  
the handset correctly.  
Send Delivery Receipt:  
Allows you to send a delivery  
confirmation mail for a  
Multimedia Message.  
Send Read Receipt: Allows  
you to send a message  
read confirmation mail for a  
Multimedia Message.  
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Receive: You can set the  
reception status.  
Service Message  
You can set the Service option to  
determine whether or not you will  
receive service messages.  
Ask Always, Discard and Save  
Without Ask options are available.  
Topics: To create a new topic,  
select Topics and touch New  
Topic from the screen. If you want  
to edit the topic, touch the topic  
and edit it.  
Info. Service  
Languages: This option lets you  
select the prefered languages.  
Info. service message will  
be displayed in the selected  
languages.  
Info. Service messages are text  
messages delivered by the network  
to your handset. They provide  
general information such as  
weather reports, traffic news, tax,  
pharmacies, and stock prices. When  
you receive an info. service message  
you will see a popup message show  
you that or the info. service message  
is directly displayed.  
Friends  
The Friends link is the place to  
stay connected to all your online  
communities through your phone.  
Easy to access Facebook, MySpace,  
Yahoo! and Windows Live and so on.  
61  
urMusic  
Please check with your network  
service provider for details of this  
service.  
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LG GR500R User Guide  
Internet  
This menu shows how to access  
the Internet by launching the WAP  
browser.  
Menus for the Browser  
You can surf the Internet using  
either the touch screen or the  
qwerty keypads.  
Note: Check the availability of WAP  
services, pricing and tariffs with your  
network operator and/or the service  
provider which service you wish to  
use. Service providers will also give  
you instructions on how to use their  
services.  
Using the WAP Browser Menu  
Using the Browser Tool Bar  
Back  
Zoom  
Forward  
Bookmark  
Refresh/Stop  
Please contact your service provider  
to open an Internet account.  
Back  
page.  
: Moves to the previous  
To launch the browser in Standby  
mode, touch the Quick key  
choose the tab . Touch  
then  
Forward  
page.  
: Moves to the next  
.
Once connected, the homepage  
is displayed. The content depends  
on the service provider. To exit the  
browser at any time, press the  
key.  
Refresh/Stop  
: Loads the  
current page again. When a page  
is loading, press to stop loading  
the current page.  
63  
Internet  
Bookmarks  
: Takes you to  
Home: Go to the initial  
homepage.  
your Bookmark menu. Holding  
down this key will add the current  
page to your saved Bookmarks.  
Windows: Create, manage or  
view different browser windows.  
It allows you to access multiple  
web pages simultaneously.  
Zoom  
: Displays the Zoom bar  
to Zoom in or out while browsing.  
Once you are connected to the  
Internet, the following menu  
options are available as buttons or  
Enter URL: Connects to the  
specific URL after editing.  
Bookmarks: This function allows  
you to store and edit frequently  
accessed sites.  
through the Options menu  
:
Note: If you are browsing the  
Internet in Landscape mode, you  
can access the Options Menu by  
tapping any part of the browser  
screen that does not contain a link.  
The following options are  
available with the  
menu.  
- New Bookmark: Add a new  
bookmark manually.  
- Send URL: Allows the bookmark  
information can be sent via SMS  
to other devices.  
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- New Folder: Allows you to add a  
new folder, manually.  
View Full Screen/View Normal  
Screen: Hold your phone  
horizontally and you can view  
full screen, If you hold the phone  
vertically, you can view normal  
screen.  
- List View: You can view the  
bookmarks list.  
Search Text: Search current page  
for the specific text.  
Recent Pages: You can view a list  
of pages recently visited.  
Send URL: Allows the bookmark  
information can be sent via SMS  
to other devices.  
< Portrait View >  
Settings: Allows you to set  
options such as Full Screen View,  
Cache, Cookie and other Browser  
Settings.  
Note: Pre-installed bookmarks  
cannot be deleted or edited by  
users.  
In order to change the text input  
mode for symbol input, please  
refer to the General Functions  
section.  
Help: Help for browser menu and  
options  
Exit: Exit browser  
65  
Games  
Access Games on your GR500R  
or Browse the catalog of games  
available to buy and download new  
ones.  
WARNING: Only J2ME (Java  
2 Micro Edition) based programs  
will run in a phone environment.  
J2SE (Java 2 Standard Edition)  
based programs will only run in  
a PC environment.  
To launch Games while in the  
Standby screen, touch the Quick key  
, touch  
and then touch  
.
Note: The JAR file is a compressed  
format of the Java program and  
the JAD file is a description file that  
includes all detailed information.  
From the network, prior to  
download, you can view all detailed  
file descriptions from the JAD file.  
Get New Games: This menu  
option connects to Rogers game  
download site.  
You can see the available  
downloaded games in the list.  
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Applications  
To launch Applications while in the  
Standby screen, touch the Quick  
key  
touch  
, touch tab  
.
and then  
This menu displays the list of Java  
programs downloaded using  
WAP. All previously downloaded  
programs can be selected, deleted  
or viewed in detail within the  
Application menu.  
Get New Applications  
This menu option connects to  
Rogers application download  
site. You can see the available  
downloaded applications in the list.  
67  
Multimedia  
Camera  
Touch  
Touch  
, then choose  
.
tab.  
Take Photo  
Using the camera module built into  
your phone, you can take pictures of  
people or events while on the move.  
Additionally, you can send photos to  
other devices as a picture message.  
Press  
to go to camera mode  
directly. Or choose  
tab.  
from the  
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LG GR500R User Guide  
Getting to know the viewfinder  
Back: Touch here to return to the  
previous screen.  
Camera mode: Camera mode is  
selected.  
Image Size  
Flash status  
Album  
Capture: Take the picture  
Flash  
Settings: Touch this icon to open the  
settings menu. See Using the advanced  
settings on page 70 for details.  
Zoom Bar: Allows you to zoom in and  
out when taking a picture. This option  
is only available when taking pictures in  
the 640x480 and 320x240 resolutions.  
Video camera mode: Change between  
camera and video camera mode.  
Note: The shortcut options will be disappeared after a few seconds  
automatically.  
To recall the options, touch the screen again.  
69  
Multimedia  
Image Quality: Set the image  
quality as Super Fine/Fine/Normal.  
Settings Menu  
Preview tab  
Others tab  
View Mode: Choose between Full  
Save to: Choose to save a photo  
to Phone or Memory Card.  
Image and Full Screen.  
Image Size: The resolution of  
the image can be captured in  
1600*1200 / 1280*960 / 640*480 /  
320*240.  
Shutter Tones: Can be set to  
Tone 1/Tone 2/Tone 3/Off.  
Reset Settings: Allows you to set  
to the default settings.  
Brightness: Adjust brightness by  
adjusting slider.  
Note: In Take Photo mode, you can  
adjust the zoom scale by moving  
the slider. The maximum zoom  
levels depend on the resolution as  
follows.  
Color Effects: Includes options of  
Color/Mono/Sepia/Negative/Blue.  
White Balance: Set the White  
Balance as Auto/Daylight/Cloudy/  
Illuminate/Indoors.  
Resolution  
1600x1200  
1280x960  
640x480  
Zoom scale  
Level 1  
Night Mode: This is useful to take  
a photo at dark place.  
Level 1  
Level 1 ~ Level 10  
Level 1 ~ Level 10  
Timer: Timer can be set to Off/  
3 Seconds/5 Seconds/10 Seconds.  
320x240  
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LG GR500R User Guide  
Record Video  
When recording video, you have many of the same Settings options as with  
taking a photo.  
Getting to know the viewfinder  
Back: Touch here to return to the  
previous screen.  
Video mode: Video mode is selected.  
Video Size  
Flash status  
Album  
Recording start  
Flash  
Settings: Touch this icon to open the  
settings menu.  
Zoom: Touch  
to zoom in or  
to  
zoom out. Alternatively you can use  
the side volume keys.  
Camera mode: Change from video  
camera to camera mode.  
71  
Multimedia  
Others Tab  
Settings Menu  
Preview Tab  
Save to: Choose to save a video  
clip to Phone or Memory Card.  
Video Size: Sets the size of video  
to 320x240 or 176x144.  
Voice: Mute or unmute the voice.  
Recording Tones: Set Recording  
Brightness: Adjust brightness by  
adjusting slider.  
Tones On or Off.  
Reset Settings: Allows you to set  
Color Effects: Includes options of  
Color/Mono/Sepia/Negative/Blue.  
to the default settings.  
Note: In Video Record mode,  
you can adjust the zoom scale by  
moving the slider. The maximum  
zoom levels depend on the  
resolution as follows.  
White Balance: Set the White  
Balance as Auto/Daylight/Cloudy/  
Illuminate/Indoors.  
Night Mode: This is useful to  
record a video at dark place.  
Resolution  
320x240  
Zoom scale  
Video Quality: Determines the  
quality of a video clip. Includes  
options for Super Fine/Fine/  
Normal.  
Level 1 ~ Level 10  
Level 1 ~ Level 10  
176x144  
Type: Use one of the recording  
duration presets, made for  
different purposes. General/MMS  
Mode.  
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LG GR500R User Guide  
Camera Album  
Pictures  
You can view the Album containing  
your Pictures and Videos. For more  
Touch  
choose  
and the  
.
tab, then  
available options, touch  
.
This allows you to view pictures  
when browsing.  
One by One View/Sort by/Send/  
Print via Bluetooth/Delete/Slide  
Show/Delete All.  
Shop Graphics: Connects to  
Rogers graphic download site.  
Take Photo: It takes you to go  
to the camera mode.  
Video  
Touch  
choose  
and the  
.
tab, then  
Make GIF Animated file: You  
can make an animation file with  
the selected images in the list.  
Shop Videos: You can  
download videos.  
You can view the graphic files in  
the list.  
Record Video: You can record  
your own video.  
You can view the video files in the  
list.  
Note: DRM sometimes restricts  
some functions, such as send and  
edit.  
73  
Music Player  
Genres: Shows the list of genres  
of all the songs in your music  
library, and shows all songs of a  
specific genre.  
Music Player  
To launch Rogers Music while in  
Standby mode, touch the Quick key  
, touch tab  
.
and then touch  
Shuffle songs: You can view all  
the songs in your music library  
with shuffle.  
All Songs: You can view all songs  
in your music library.  
Note: Copyrights of music files  
may be protected by copyright and  
intellectual property laws. Please  
ensure that you adhere to the  
applicable Terms of Use of materials  
laws prior to downloading or  
copying files.  
Playlists: You can make your own  
playlists.  
Artists: Shows the list of artists of  
all the songs in your music library,  
and shows all the songs when  
select an artist.  
Albums: Shows the list of albums  
of all the songs in your music  
library, and shows all the songs  
when select an album.  
Playing Music  
To listen to music in your phone or  
the external memory, follow these  
quick and easy steps:  
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LG GR500R User Guide  
1 From the Standby screen, touch  
Touch the song you wish to play.  
While playing, touch to  
pause the selected song. Touch  
to adjust the volume. Touch  
then open the Multimedia tab  
by touching  
.
2 Then touch  
.
or  
to skip to the next  
3 Select Music Player to view  
your options. You can select  
from All Songs, Playlists, Artists,  
Albums, Genres and Shuffle  
songs to select your Music. The  
Now Playing menu will be only  
available when music is playing.  
song or previous song.  
Touch  
to Minimize the music  
player and access other phone  
functions while music is playing.  
Note: Files under 300kb may not be  
displayed in this function and may  
be categorized as Ringtones.  
75  
Music Player  
Adding Music To Your Handset  
Purchasing and downloading  
Music directly to your Device  
Music files can be added to your  
handset by using one or more of the  
following methods:  
1 Touch  
then touch  
.
2 Touch  
.
Download music and ringtones  
over the Rogers network directly  
to your device via the Shop Music  
link in the Rogers Music Folder or  
the Ringtones link in the Rogers  
Media Mall folder.  
3 Select Rogers MusicStore.  
4 Navigate the Rogers MusicStore  
page to download today’s hottest  
music, ringtones and other  
personalized content directly to  
your phone.  
From your existing digital  
media collection on your PC via  
Windows Media® Player and/or  
Windows Explorer.  
Note: Some sites are data intensive  
(i.e. previews via streaming) so  
the user should be enrolled in an  
unlimited data plan before using  
these services to avoid per-use data  
charges.  
From your PC using other music  
subscription services, such as  
Napster or eMusic.  
Note: Additional charges may  
apply when downloading music,  
ringtones etc.  
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LG GR500R User Guide  
Transferring Music using your  
PC  
Transferring Music from the  
Digital Music Service  
1 Using your computer, open your  
preferred PC music management  
client.  
Before You Get Started  
To transfer music from your PC  
to your device, you will need the  
following:  
2 Download the selected song to  
your library.  
Windows Media® Player 10 (or  
above) or other digital music  
management software such as  
Napster or eMusic  
3 Make sure the microSD™ card  
is inserted properly into the  
handset.  
4 Use the USB adapter cable to  
connect the handset to the PC.  
When you try to connect handset  
on your PC, the handset displays  
“Connecting as Music Sync....  
A microSD™ card*  
(supports up to 16GB cards)  
USB data cable*  
* microSD™ card and USB data  
cable sold separately.  
Note: This device is not compatible  
with iTunes and/or iTunes files.  
77  
Music Player  
5 Once the USB connection has  
been established, the handset  
displays “Connected as Music  
Sync Mode. Do not disconnect  
during transfer.“ and the  
Transferring Music using  
Windows Media Player  
1 Open Windows Media® Player on  
your computer (version 10.0 or  
higher).  
computer screen then shows the  
GR500R device. If the detection  
does not occur, skip to Changing  
USB Connection Settings  
section on page 80.  
2 Use the USB adapter cable to  
connect the handset to the PC.  
When you try to connect handset  
on your PC, the handset displays  
“Connecting as Music Sync....  
6 Follow the instruction in the  
program to transfer music to your  
handset.  
3 Once the USB connection has  
been established, the handset  
displays “Connected as Music  
Sync Mode. Do not disconnect  
during transfer.“ and the  
Note: If you have a USB hub,  
connect the handset directly to  
your computer rather than through  
the hub.  
computer screen then shows the  
GR500R device.  
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LG GR500R User Guide  
Note: If the target computer does  
not detect the newly connected  
handset or provide an MTP Player  
dialog window on the PC screen,  
skip to Changing USB Connection  
Settings section on page 80.  
6 Click on the checkmark boxes  
(to the left of the song entry)  
to select the song you want to  
synchronize to your handset.  
7 Click the Start Sync button to  
download the selected songs to  
your handset.  
A “synchronization in progress”  
message appears on the  
application. Do not unplug the  
handset during this process. Once  
complete, the progress bar will  
disappear.  
4 From the Windows Media® Player  
application, click on the Sync tab.  
Previously downloaded songs are  
then listed on the left side of the  
application.  
5 Choose the destination location  
for the media files. The GR500R  
Music Sync Player appears in a  
drop-down list on the right side  
of the screen.  
8 It is now safe to unplug the USB  
connector from the handset.  
Note: If there is no item present in  
the playlist, click the Edit Playlist  
button and begin adding the  
music files from the various media  
categories.  
79  
Music Player  
7 File explore in a new window for  
desired music files.  
Drag and Drop Music Using  
GR500R As A Mass Storage  
Device  
1 Make sure the microSD™ card  
is inserted properly into the  
headset.  
8 Drag and drop the desired music  
content from the PC window to  
the “Storage Card” window.  
9 Disconnect the device from the  
cable.  
2 Connect the device to a PC using  
a GR500R USB data cable.  
10 Access the Music Player on the  
3 A bubble may appear on the PC,  
“Found New Hardware LG USB  
Modem.  
phone.  
Note: If the target computer does  
not detect the newly connected  
handset as Mass Storage, skip to  
Changing USB Connection Settings  
section below.  
4 Access My Computer on the PC.  
5 The phone’s memory card will  
be listed under “Devices with  
Removable Storage” in the same  
location as an optional drive.  
Changing USB Connection  
Settings  
1 Touch  
Note: The PC will automatically  
assign a drive letter.  
and touch the tab  
.
2 Touch  
.
3 Select Connection.  
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LG GR500R User Guide  
4 Touch USB Connection Mode.  
3 Delete a file using delete function  
on the phone.  
5 Touch Music Sync (if using  
Windows Media® Player or other  
Digital Music Services) or Mass  
Storage (if you are going to drag  
or drop files).  
Note: If you delete a playlist from  
the phone, the songs in the playlist  
will not be removed and remain in  
All songs folder.  
Do your file operations like Delete,  
Move and Copy using Music Sync.  
6 Reconnect the device to a PC.  
Deleting Music Files  
Note: Be aware that all of the  
existing data will be erased on  
microSD™ card if you run the below  
process.  
The following three options are  
available to delete Music from your  
Phone:  
Go Settings > Phone > Reset  
Settings > Master Clear > Memory  
Card function in the Settings  
menu.  
1 Delete a file using Mass Storage,  
but not using Music sync  
function.  
2 Delete a file by directly inserting  
the microSD™ external memory  
onto the PC.  
Format external memory using  
Mass Storage.  
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Organizer  
The following options are available  
when you open the Calendar  
Audio & Ring Tunes  
Touch  
choose  
and the  
.
tab, then  
function and touch the  
menu.  
New Schedule: Allows you to add  
Get New Ring Tunes: This menu  
option connects to Rogers  
ringtone download site.  
a new schedule on the date you  
select.  
Search: Allows you to search the  
saved schedule(s).  
Record Voice: You can record  
your own audio by touching  
Send Schedule Via: Send your  
schedule via text message,  
multimedia message or  
bluetooth.  
.
Calendar  
When you go into this menu, a  
calendar will be displayed. The red  
square cursor is used to locate a  
particular day. The bottom bar on  
the calendar indicates schedule(s)  
for that day. This function helps to  
remind you of the schedule. The  
phone will sound an alarm tone if it  
has been set for a specific schedule  
item.  
Set Holiday: Allows you to set  
your personal holiday for the  
selected date.  
View All: Allows you to view all  
saved schedules.  
Week View: Allows you to  
change Calendar view mode from  
Monthly View to Week View.  
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Go to Date: Allows you to jump  
to a specific date.  
Time: Select the desired set time  
mode using the select. Input your  
desired alarm time by specifying  
the hour and minutes. If the time  
is in the 12 hour format, you  
Selective Delete: Allows you  
to delete Old Schedules or All  
Schedules selectively.  
have to select either  
touching it.  
or  
by  
Settings: Allows you set Default  
View and Weekly Begin day.  
Repeat: Select the desired repeat  
mode.  
Alarm Clock  
The alarm function allows you to  
set up multiple separate alarms.  
You can also set the time, repetition  
interval and alarm sound. Select  
your desired alarm setting to  
Alarm Tone: Able to select the  
preferable alarm sound.  
Memo: Input alarm name.  
Snooze Interval: You can set the  
snooze interval for 5 Minutes, 15  
Minutes, 30 Minutes, 45 Minutes  
or I Hour. Now, Touch  
configure from the alarm list. If there  
is no alarm setting,  
.
to save your new Alarm.  
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Organizer  
Calculator  
The calculator function allows  
you to add, subtract, multiply and  
divide. You can input numbers and  
operators using the touch key pad.  
Use the  
touch key to delete  
numbers.  
Tools  
From the Standby screen, touch  
and the tab, then choose  
,
.
Settings  
-
Record Mode: MMS record  
Voice Recorder  
Use the Voice Recorder to record  
voice memos or other sounds.  
mode shortens the time so  
that the recording can fit in  
an MMS and General mode  
provides longer recording  
time.  
-
-
Quality: Set the audio's  
quality to Fine, Normal or  
Economy.  
Select Storage Defaults:  
You can assign the default  
storage to Phone Memory or  
Memory Card.  
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LG GR500R User Guide  
Touch  
Touch  
to start recording.  
to pause recording.  
To start a new recording, touch  
. To play the recording, touch  
. To send the recording by  
To continue recording, touch  
again. To stop recording,  
touch  
Message, Bluetooth or Online  
. The recording will  
album touch  
.
be saved automatically.  
To delete the recording, touch  
and confirm Yes.  
You can view the audio files in the  
list.  
Voice Command  
Voice command is the function  
whereby your phone’s voice  
recognition engine identifies the  
voice of the user and carries out the  
requested commands. When the  
user operates the voice command  
function, there are five possible  
commands, call <name or number>,  
Listen to voicemail, missed calls,  
messages and time & date.  
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Organizer  
1 Call <Name or Number>: This  
function is activated only when  
the user says the command "Call"  
followed by the name stored in  
the Address Book or specified  
phone number. The voice engine  
inside the handset recognizes  
the user's utterance and displays  
name lists or phone numbers.  
However, interfering noise might  
cause a problem displaying  
3 Missed Calls: this command is  
activated when the user says the  
words "Missed Calls". The mobile  
phone presents missed call lists.  
• commands available to user  
- yes: make the phone call  
- no: moves to the next missed  
call list  
- cancel: go back to the main  
voice command menu  
- exit: terminate voice command  
candidates. Additionally, the user  
has the option to superimpose a  
number type at the end, such as  
"mobile", "home" or "office".  
4 Messages: this command is  
activated when the user says  
the word "Messages". The phone  
displays details of unread SMS or  
MMS messages.  
2 Listen Voicemail: this command  
is activated when the user says  
the words "Listen Voicemail". The  
user will then be automatically  
connected to voicemail.  
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LG GR500R User Guide  
• commands available to user  
Notepad  
- yes: make the phone call  
You can create up to 30 memos.  
- no: move to the next unread  
1 Touch  
and choose  
. Touch  
message  
and choose Notepad.  
- cancel: go back to the main  
voice command menu  
2 To create a new Note, touch New  
Note, input the memo and touch  
to save.  
- exit: terminate voice command  
5 Time&Date: this command is  
activated when the user says the  
words "time and date". The phone  
displays the current local time  
and date.  
World Clock  
The World clock function provides  
time information for major cities  
worldwide.  
Note: The first time you use this  
function, you will be asked to enter  
the name of your current City.  
The Voice Command function also  
has options accessible by pressing  
when in the Voice Command  
screen. For more information,  
see page 112.  
1 To add a new City from where you  
can see the local time, touch  
and select New City.  
87  
Organizer  
2 Touch the City in the red box, a  
list of available cities (in different  
time zones) will display. From  
there you can select any time  
zone to add.  
You will see its date and time of  
that city on the bottom side of  
the screen. Touch and touch  
.
To make it easier, touch  
and  
It will show the Globe. Touch the  
continent and choose city you  
want to know the time.  
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LG GR500R User Guide  
Tasks  
Stopwatch  
This feature allows you to save and  
manage a task.  
This menu allows you to record  
the elapsed time of an event. The  
duration of an individual lap time  
(up to 20 times) and the total time  
can also be displayed.  
1 Touch  
.
2 Input Due Date, Note and Priority  
for the new Task.  
New Time  
3 Touch  
to save the Task  
1. To start timing, touch  
.
The running time is displayed  
as HH.MM.SS.hh (hours,  
minutes, seconds, hundredths  
of a second).  
item.  
The following options are available  
by pressing  
menu:  
in the main Tasks  
New Task: Allows you to create a  
new task.  
2. During the timing, you can  
record an individual lap time by  
Delete: Lists all available tasks to  
be deleted.  
touching  
. Up to 20 lap  
Send Task Via: Enables the  
selected task to be sent via Text  
Message/Multimedia Message/  
Bluetooth®.  
times can be recorded.  
View Calendar: The calendar  
window will be displayed and  
New Tasks are able to be added  
on a certain date.  
89  
Organizer  
3. You can stop timing by  
Unit Converter  
touching  
touching  
or restart by  
This function converts any  
measurement into the unit you  
want.  
.
4. To reset the stop watch, touch  
.
There are 6 types of units that can  
be converted: Area, Length, Weight,  
Temperature, Volume and Velocity.  
Saved Times: You can see the  
saved times.  
To input decimal number, touch  
.
Tip Calculator  
This feature allows you to quickly  
and easily calculate the tip amount  
based on the total bill as well as the  
split of the total bill based on the  
number of people.  
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Rename: You can edit the name  
of the selected file.  
Other Files  
When you receive files of an  
undefined format (such as .vcs, .vcf,  
etc.) via email, the files are saved in  
this folder.  
New Folder: Allows you to make  
a new folder.  
Sort by: You can sort the folders  
by name, date and type.  
The following options are available  
by touching the  
menu.  
Delete All: You can delete all files  
and folders.  
Send: Send the selected file via  
Bluetooth®, Via Message or To  
Online Album.  
Used Space: You can view  
internal and external memory  
status.  
Delete: Allows you to delete the  
selected file.  
Memory Card  
This function shows the files in the  
external microSD™ card memory.  
Move To: You can move the  
selected files to the Phone  
Memory or Memory Card  
(if applicable).  
Copy To: You can copy the  
selected files to the Phone  
Memory or Memory Card  
(if applicable).  
91  
Settings  
The following options are available:  
Call  
Touch  
choose  
All Voice Calls: Forwards voice  
calls unconditionally.  
and the  
.
tab, then  
If Busy: Forwards voice calls  
when the phone is in use.  
Call Forwarding  
When this network service is  
activated, you can direct your  
incoming calls to another number,  
for example, to your voice mailbox  
number. For details, contact Rogers.  
Select one of the call forwarding  
options, for example, select If Busy  
to divert voice calls when your  
number is busy or when you reject  
an incoming call.  
If No Answer: Forwards voice  
calls which you do not answer.  
If Out of Reach: Forwards voice  
calls when the phone is switched  
off or out of coverage.  
Deactivate All: Turns Off all call  
forwarding options so that all  
incoming calls are received by  
your handset.  
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Call Barring  
Auto Redial  
The ability to restrict outgoing and  
incoming calls.  
Select On, your phone redials the  
number you're trying to call up to  
10 times after you hear a quick and  
All Outgoing  
Outgoing International  
Outgoing International Except  
Home Country  
busy signal. Press  
call attempts.  
to stop the  
This feature attempts to redial  
numbers that are engaged due to  
the wireless network. It does not  
redial numbers to an engaged party.  
All Incoming  
Incoming When Roaming  
Enter the call barring password.  
Please check with your network  
operator for this service.  
Note: There will be no alert  
indicating the call has been  
connected. You must stay on  
the line to hear when the call is  
connected.  
Send My Number  
This network service allows you  
to set your phone number to be  
displayed On or hidden Off from  
the person you are calling. You  
can select Set by Network if you  
prefer to have different settings for  
different service providers.  
93  
Settings  
Answer Mode  
Select Line  
This allows you to determine how to This feature about Alternate Line  
answer the phone.  
Service, supporting two different  
phone numbers on your mobile.  
You can select Line1 or Line2, and  
check the current line number in the  
upper left corner of the screen.  
Any Key: You can answer an  
incoming call by Pressing the  
, the  
or qwerty key.  
multi tasking key  
(Quick mode)  
Send Key Only: You can only  
answer an incoming call by  
You can switch the line by pressing  
and holding down the [Pound] key.  
pressing the  
key.  
Minute Minder  
Call Waiting  
This option allows you to specify  
whether the phone will beep every  
minute during a call to keep you  
informed of the length of the call.  
The network will notify you of a  
new incoming call while you have  
a call in progress. Select Activate  
to request the network to activate  
call waiting, or select Deactivate to  
request the network to deactivate  
call waiting or View Status, to check  
if the function is activated or not.  
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Call Reject List: After touching  
, you can add to  
Call Reject  
This menu allows you to turn On or  
Off Call Reject for all numbers or the  
numbers in the Call Reject List.  
the call reject list by selecting  
[Contact List] or [New Number].  
The numbers in the Call Reject  
list can be added by entering  
numbers directly or copying the  
numbers from the Contact List.  
Call Reject On/Off: This feature  
allows you to choose whether  
to reject incoming calls, or calls  
from specific phone numbers.  
When the Reject All Calls option  
is set, all incoming calls are routed  
directly to Voicemail. Reject on  
List allows you to enable Call  
Reject for the numbers saved on  
your Call Reject List.  
Send DTMF Tones  
Select from  
/
.
TTY  
Select from TTY Full/TTY Talk/TTY  
Hear/TTY Off.  
Video Call  
95  
Settings  
Date & Time  
Audio & Ring Tunes  
Touch  
, and the  
tab, then  
Touch  
, and the  
.
tab, then  
choose  
.
choose  
Set Date: This allows you to enter  
the day, month and year. You can  
change the date format via the  
Date Format menu option.  
Get New Ring Tunes  
Connects to Roger's Ringtone  
Shops.  
ddd, MMM DD (day, month date)  
MM/DD/YYYY (month/date/year)  
DD/MM/YYYY (date/month/year)  
YYYY/MM/DD (year/month/date)  
Volume  
This menu controls Ringtone &  
Alerts, Multimedia, Call and Keypad  
volume.  
Set Time: This allows you to enter  
the current time. You can choose  
the time format via the Time  
Format menu option, which are  
12 Hours and 24 Hours.  
Ring Tunes  
Sounds: Shows and plays ring  
tones. You can select your  
preferred Ringtone by touching  
the ringtone listed.  
Also you can set Daylight Saving  
Time for 1 Hour or 2 Hours.  
Alert Type: Supports 3 ring alert  
types. Ring, Ring & Vibrate and  
Ring after Vibration.  
Auto Update: Select  
to  
set the phone to automatically  
update the time and date  
according to the current local  
time zone.  
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Increasing Ringtone: Allows you  
to select an Increasing Ringtone  
type which is played when you  
receive an incoming call. You can  
Alert Tone  
Sounds: Allows you to select a  
set of alert tones. Supports 2 alert  
tone types: Alert Tone 1 and  
Alert Tone 2.  
select to turn this  
and  
.
Alert Type: You can select to turn  
Alert Tones to Ring or Silent.  
Message Tone  
Sounds: Shows and plays  
message tones. You can select  
your preferred Ringtone by  
touching the ringtone listed.  
Keypad Tone  
This menu option allows you to  
select a tone that the phone sounds  
when a key is pressed. You can  
select an option between Beep and  
Voice.  
Alert Type: Supports 6 message  
alert types: Ring Once, Ring Every  
2 Min., Ring Every 15 Min., Ring &  
Vibrate, Vibrate and Silent.  
Power On/Off Tones  
You can select to turn Power On/Off  
Tones to Ring or Silent.  
Note: Full length of music tracks  
cannot be set as either ringtones or  
message tones.  
97  
Settings  
Brightness  
Display  
You can set the brightness of the  
display screen.  
Touch  
choose  
, and the  
.
tab, then  
Backlight Timer  
Get New Graphics  
Use this to set the duration of the  
touch screen backlight and keypad.  
Connects to Rogers’s graphics  
download site.  
Themes  
Wallpapers  
You can change the whole look of  
display. Touch the screen and drag it  
from right to left and touch  
From this menu you can select to  
have a picture for a background or  
no background at all.  
to change display theme from Black  
to White or vice versa.  
Fonts  
You can configure the font size and  
color of the numbers which appear  
in the Dialing screen when you  
make a call.  
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Auto Screen Lock  
Touch  
This allows you to set the amount  
of time before your screen is locked  
automatically.  
Touch  
choose  
, and the  
.
tab, then  
You can customize the Touch  
settings and change Touchscreen  
Feedback types such as Vibration,  
Sound, Vibration & Sound and  
Silent. Also you can choose  
Vibration type and adjust its  
intensity. When you set Sound as  
Touchscreen Feedback type, you  
can choose sound type and adjust  
its volume.  
Phone  
Touch  
choose  
If you set When slider is closed  
, the screen will be locked  
automatically when you slide down  
the phone.  
, and the  
.
tab, then  
Languages  
You can change the language for  
the display text on your phone. This  
change will also affect the Language  
Input mode.  
99  
Settings  
: You cannot make (or receive)  
any calls, including emergency  
calls or use other features that  
require network coverage.  
Set Flight Mode  
This allows you to use only the  
phone's features that do not require  
the use of the wireless network  
when you are in an airplane or in  
places where the wireless network  
is prohibited. If you set the flight  
: Deactivates Flight Mode  
and re-establishes your wireless  
connections.  
mode  
confirm your selection. After you  
confirm it by touching the  
Flight mode icon will be displayed  
on the screen instead of the  
network signal icon.  
, you will be prompted to  
Auto Rotation  
Select whether or not you want the  
phone to rotate automatically (for  
example, from Portrait to Landscape  
Mode). Please note that the phone  
may not always rotate, depending  
on what function is currently  
running.  
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PIN Code Request: When the PIN  
Security  
code request feature is set to  
you must enter your PIN each  
time you turn the phone on.  
Consequently, any person who  
does not have your PIN cannot  
use your phone without your  
approval.  
,
Various codes and passwords are  
used to protect the features and  
settings of your phone. They are  
described in the following sections.  
Phone lock: You can use  
a security code to avoid  
unauthorized use of the phone.  
If you set phone lock to When  
Power On, the phone will request  
a security code whenever you  
turn the phone on. If you set  
the phone lock to When SIM  
Changed, your phone will request  
a security code only when you  
change your SIM Card. If you set  
the phone lock to Lock Phone  
Now, your phone will be locked  
immediately.  
Note: Before setting the PIN code  
request feature to Off, you must  
enter your PIN.  
The following options are available:  
: You must enter the PIN each  
time when it is required.  
: The phone connects directly  
to the network when you switch it  
on.  
101  
Settings  
Fixed Dial Number: This allows  
you to restrict your outgoing calls  
to the selected phone numbers,  
if this function is supported by  
your SIM Card. The PIN2 code is  
required.  
Change Codes: The Change  
codes feature allows you to  
change your current password  
to a new one. You must enter  
the current password before you  
can specify a new one. You can  
change the access codes for:  
Security Code, PIN1, PIN2  
• FDN On/Off  
-
: You can only call phone  
numbers stored in the FDN List.  
You must enter your PIN2.  
Reset Settings  
This function allows you to restore  
factory settings. To do this, you need  
the security code.  
-
: You can call any number.  
• FDN List: You can enter new FDN  
entry.  
Master Reset: Restores the  
settings (e.g.: Audio, Display,  
Language, Date & Time,  
Bluetooth® Settings) stored in  
the handset memory to default  
values.  
Note: Not all SIM Cards have a PIN2.  
If your SIM Card does not, this menu  
option is not displayed.  
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Master Clear: Deletes  
Bluetooth®  
downloaded/user created  
contents (e.g.: images, videos)  
from Handset content and the  
External Memory card.  
Touch  
, and the  
tab, then  
choose  
.
Your phone has built-in Bluetooth®  
wireless technology, which makes  
it possible for you to connect  
your phone wirelessly to other  
Bluetooth® devices such as a hands-  
free device, PC, PDA, a remote  
screen or other phones. The devices  
registered in your phone can only  
be connected one at a time. (To  
make a connection to the same  
type of device or change Bluetooth®  
preferences, disconnect the existing  
device first.)  
- Phone  
Deletes all downloaded/user  
created Images, Videos &  
Sounds from the Handset  
Memory.  
Deletes Personal Information  
stored in the handset memory  
(e.g.: address book, messages,  
tasks, alarm, Calendar  
schedules) to default values.  
Restores the settings stored  
in the handset memory to the  
default values.  
- Memory Card: Deletes all  
contents from the External  
Memory Card.  
103  
Settings  
You can have a conversation via  
a cordless Bluetooth® hands-free  
phone or browse the Internet,  
wirelessly connected, via a mobile  
phone.  
A2DP profile  
This icon appears when the  
A2DP profile is used between  
the stereo headset device and  
the phone. This allows you to  
listen to an audio clip. A2DP is  
the Advanced Audio Distribution  
Profile, which provides support  
for streaming either mono or  
stereo audio using Bluetooth®.  
You can also exchange, for example,  
business cards, calendar items and  
pictures.  
XMRadio or Music Playing is  
supported through a Bluetooth®  
headset.  
Hands-free + A2DP profile  
Hands-free profile  
This icon appears when both  
profiles of the hands-free and  
the A2DP are used between  
the compatible device and the  
phone. This allows you to call  
and listen to an audio clip using  
a Bluetooth® connection.  
This icon appears when the  
hands-free profile is used  
between the hands-free device.  
This allows you to call using a  
Bluetooth® connection.  
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When using each device, see the  
manual that comes with the device.  
Search New Device: This function  
allows you to search for and add  
new devices.  
Note: We recommend that your  
phone and the Bluetooth® device  
you are communicating with should  
be no more than 10 meters apart.  
The connection may be improved  
if there are no solid objects  
My Devices: This function allows  
you to view the list of all devices  
that are paired with your phone.  
1 Touch  
to search  
for the device that can be  
connected, and which is also  
within a range.  
between your phone and the other  
Bluetooth® device.  
Bluetooth®: This menu sets the  
Bluetooth®  
or  
.
My Visibility  
- Selecting the  
option exposes  
your phone to other Bluetooth®  
devices.  
- Selecting  
shows your phone  
to already-paired devices only.  
105  
Settings  
2 If you want to stop searching,  
My Bluetooth® Info: This menu  
allows you to configure the profile  
for Bluetooth®.  
touch  
.
3 All of the devices found are  
displayed.  
- My Device Name: Allows you to  
change the handset's name, this  
can be seen by other Bluetooth®  
devices.  
- Supported Services: Shows  
you all services that the handset  
supports.  
- Primary Storage: Select from  
Handset and Memory Card to  
save data you received using  
Bluetooth®.  
Touch the desired device and enter  
the password. If you would like to  
search again, touch  
.
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LG GR500R User Guide  
Internet Profiles  
More  
This menu shows the Internet  
Profiles. You can add, delete and  
edit Internet Profiles by using the  
Menu. However, you cannot delete  
or edit the default configurations  
provided by Rogers.  
Touch  
choose  
, and the  
.
tab, then  
Connection  
USB Connection Mode  
You can transfer files from a  
compatible PC to the memory in  
your phone using the Mass Storage.  
When you connect the phone to  
a PC using the USB cable, this will  
be displayed as a removable disk  
through Windows Explorer.  
Access Points  
This menu shows the Access Points.  
You can register, delete and edit by  
using the  
Menu. However, you  
cannot delete or edit the default  
configurations provided by Rogers.  
The USB Connection Mode  
determines how your Phone will  
communicate with other USB  
devices when they are connected  
with a USB cable.  
107  
Settings  
Network Selection  
Start Up Guide  
- Automatic: This function  
automatically searches for  
the network and registers the  
handset to the network.  
This menu will start the animated  
guide. This guide will help you,  
using animated visuals, quickly  
learn some of the functions of your  
GR500R. For the complete list of  
Guides in this menu, see page 13.  
- Manual: This function enables  
you to search for the network list  
and specify which network to  
attempt registration with.  
Touch Calibration  
This menu option will allow you to  
calibrate your touch screen. Follow  
the instructions on the screen to  
complete this task.  
Preferred Network Lists  
You can select preferred network  
lists to display it saved in the current  
SIM Card and can edit the current  
preferred network list.  
Memory  
Used Space  
This function shows the status of  
the user memory of the handset.  
* : Shown only if supported by SIM  
Card.  
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Phone Common: This will display Set Storage Defaults  
the memory currently used up in  
your phone and will categorize  
it by types of files using the  
memory.  
You can assign the default storage  
to Phone Memory or Memory Card.  
Application Settings  
This Menu allows you to adjust the  
settings to the following features on  
the phone:  
Memory Card: If your phone  
has a multimedia memory card  
in the card slot, you can save  
images, sounds and videos on  
the memory card. You can check  
the current status of the external  
memory card in the Memory  
status menu.  
Messaging  
To set the message settings  
from standby screen, touch  
Touch Message Settings.  
For more information regarding  
Message Settings, please refer to  
page 58.  
.
Phone Reserved: This function  
shows the status of the reserved  
memory for the user (Text  
Message, Contacts, Calendar,  
Tasks, Memo).  
Browser  
This menu allows you to customize  
your Browsing experience by giving  
you the option of changing the  
following settings:  
SIM Card: This function shows  
the status of the SIM Card user  
memory.  
109  
Settings  
Accounts  
The following options will be  
available when you touch  
:
This includes the network information  
used to connect the browser to the  
Internet. Select the desired account  
by tapping the screen. This will  
activate the account that will be  
used for future connections. Rogers  
Internet is the predefined account  
that is set as default.  
Delete: Allows you to delete the  
account.  
Delete all  
Note: You cannot edit and delete  
pre-installed accounts. In order to  
create a new account, please fill in  
the network information.  
1. Account Name: Name associated  
with new account.  
2. Homepage: Homepage URL.  
3. Internet Profile: You can choose  
one from the Internet profiles.  
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LG GR500R User Guide  
Note:  
Note: A cache is a buffer memory,  
which is used to store data  
temporarily, especially when it is  
online.  
1. Rogers has provided default  
settings regarding account  
information.  
2. Creating or editing an account  
requires caution. The browser  
cannot connect to the Internet  
if the account information is  
incorrect.  
Cookies  
The information of services you  
have accessed are stored in what is  
called a Cookie.  
Clear Login Info  
Rendering Mode  
You can set the Rendering mode to  
Standard or Text Only.  
Appearance  
You can choose the settings of the  
browser appearance (Text size,  
Encoding, Show Image, Javascript).  
Security  
Cache  
A list of the available certificates is  
shown.  
The web pages you have accessed  
are stored in the memory of the  
phone.  
Certificates: You can see the list  
of certificates and view them in  
detail.  
Clear Cache: Remove all cached  
data in the memory.  
Clear Session: Removes the  
secure session.  
111  
Settings  
Secure Popup  
You can control the pop-up which  
indicates a secure page or not.  
Voice Command  
• Mode  
- Speed: voice command is  
Browser Shortcut  
abbreviated  
If this is set to On, you can use  
the browser more quickly and  
conveniently with the Qwerty key  
pad in the phone. If Shortcut is on,  
the following Shortcut keys are  
available:  
- Normal: voice command is  
played normally  
• Best Match  
- 1 Match: the most likely match  
will be displayed, finding a  
number from the Address Book  
Enter URL  
This page  
- 4 Matches: the four most  
likely matched names will be  
displayed, finding names from  
the Address Book  
View Bookmarks  
Full Screen  
Page up  
Page Overview  
Normal Screen  
Recent Pages  
Search Text  
Zoom Out  
Zoom In  
Page Down  
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LG GR500R User Guide  
• Sensitivity  
• Speakerphone Mode  
- High: Operation and  
performance of the voice  
recognition engine is rarely  
affected by the user's voice  
command and surrounding  
sound.  
- Automatic On: When this  
option is selected, sound is loud  
enough so you can hear the  
output when the phone is away  
from the ear.  
- Off: When this option is  
selected, sound is quieter, and  
can only be heard through the  
Earpiece.  
- Medium: Operation of voice  
recognition engine is normally  
affected by user's voice command  
and surrounding sound.  
• Call Alert  
- Low: Operation of voice  
recognition engine is strongly  
affected by user's voice  
command and surrounding  
sound.  
- Ring only: Ring repeatedly  
when you receive a call.  
- Ring After Name: Tells name of  
the contact you saved once and  
then ring repeatedly when you  
receive a call.  
- Name Repeat: Tells name of the  
contact you saved repeatedly  
when you receive a call.  
113  
Settings  
Phone Information  
This menu is used to view My  
Numbers, Manufacturer, Model  
Name, Device ID, Hardware Version,  
Software Version, Language and DM  
Client Version.  
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LG GR500R User Guide  
Accessories  
There are a variety of accessories available for your mobile phone, some of  
which may be sold separately. You can select these options according to  
your personal communication requirements. Consult your local dealer for  
availability.  
Travel Adapter  
Stereo headset  
This adapter allows  
you to charge the  
battery. It supports  
standard US 120  
Volt 60Hz outlets.  
Battery  
Data cable and CD  
Standard battery  
is available.  
Connect and  
synchronise your  
GR500F and PC.  
Note:  
• Always use genuine LG accessories. Failure to do this may invalidate your  
warranty.  
• Accessories may be different in different regions; please check with our  
regional service company or agent for further enquiries.  
115  
For Your Safety  
Always store your phone away  
from heat. Never store your phone  
in settings that may expose it to  
temperatures less than 32°F or  
greater than 104°F, such as outside  
during extreme weather conditions  
or in your car on a hot day. Exposure  
to excessive cold or heat will result  
in malfunction, damage and/or  
catastrophic failure.  
Important Information  
This user guide contains important  
information on the use and  
operation of this phone. Please  
read all the information carefully  
for optimal performance and to  
prevent any damage to or misuse  
of the phone. Any changes or  
modifications not expressly  
approved in this user guide  
could void your warranty for this  
equipment.  
Be careful when using your phone  
near other electronic devices. RF  
emissions from your mobile phone  
may affect nearby in adequately  
shielded electronic equipment. You  
should consult with manufacturers  
of any personal medical devices  
such as pacemakers and hearing  
aides to determine if they are  
susceptible to interference from  
your mobile phone.  
Before You Start  
Safety Instructions  
WARNING  
To reduce the possibility of  
electric shock, do not expose  
your phone to high humidity  
areas, such as the bathroom,  
swimming pool, etc.  
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Turn off your phone in a medical  
facility or at a gas station. Never  
place your phone in a microwave  
oven as this will cause the battery  
to explode.  
Do not dispose of your battery  
by fire or with hazardous or  
flammable materials.  
Make sure that no sharp-edged  
items come into contact with  
the battery. There is a risk of this  
causing a fire.  
IMPORTANT! Please read the TIA  
SAFETY INFORMATION on page 123  
before using your phone.  
Store the battery in a place out of  
reach of children.  
Safety Information  
Be careful that children do not  
swallow any parts such as rubber  
plugs (earphone, connection parts  
of the phone, etc.). This could  
Read these simple guidelines.  
Breaking the rules may be  
dangerous or illegal. Further  
detailed information is given in this  
user guide.  
cause asphyxiation or suffocation.  
Unplug the power cord and  
charger during lightning storms to  
avoid electric shock or fire.  
Never use an unapproved battery  
since this could damage the phone  
and/or battery and could cause  
the battery to explode.  
When riding in a car, do not leave  
your phone or set up the hands-  
free kit near to the air bag. If  
wireless equipment is improperly  
installed and the air bag is  
activated, you may be seriously  
injured.  
Never place your phone in a  
microwave oven as it will cause the  
battery to explode.  
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For Your Safety  
Do not use a hand-held phone  
while driving.  
Do not use your phone in high  
explosive areas as the phone may  
generate sparks.  
Do not use the phone in areas  
where its use is prohibited. (For  
example: aircraft).  
Do not damage the power cord  
by bending, twisting, pulling, or  
heating.  
Do not expose the battery charger  
or adapter to direct sunlight or  
use it in places with high humidity,  
such as a bathroom.  
Do not use the plug if it is loose as  
it may cause a fire or electric shock.  
Do not place any heavy items on  
the power cord. Do not allow the  
power cord to be crimped as it  
may cause fire or electric shock.  
Never store your phone in  
temperatures less than- 4°F or  
greater than 122°F.  
Do not use harsh chemicals (such  
as alcohol, benzene, thinners, etc.)  
or detergents to clean your phone.  
There is a risk of this causing a fire.  
Do not handle the phone with wet  
hands while it is being charged.  
It may cause an electric shock or  
seriously damage your phone.  
Do not drop, strike, or shake your  
phone severely. Such actions may  
harm the internal circuit boards of  
the phone.  
Do not disassemble the phone.  
Do not place or answer calls while  
charging the phone as it may  
short-circuit the phone and/or  
cause electric shock or fire.  
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Only use the batteries, antennas,  
and chargers provided by LG.  
The warranty will not be applied  
to products provided by other  
suppliers.  
Memory card information and  
care  
Always insert/ remove the memory  
card while the handset power  
is off. If you remove it while the  
power is on, it may be damaged.  
Only authorized personnel  
should service the phone and its  
accessories. Faulty installation or  
service may result in accidents  
and consequently invalidate the  
warranty.  
If a damage cannot be fixed,  
format the memory card.  
The memory card cannot be used  
for recording copyright protected  
data.  
Do not hold or let the antenna  
come in contact with your body  
during a call.  
Do not write forcefully on the  
memo area.  
Carry and store the memory card  
in its case.  
An emergency call can be made  
only within a service area. For an  
emergency call, make sure that  
you are within a service area and  
that the phone is turned on.  
Do not allow the memory card to  
get wet.  
Do not leave the memory card in  
extremely hot location.  
Use accessories, such as earphones  
and headsets, with caution. Ensure  
that cables are tucked away safely  
and do not touch the antenna  
unnecessarily.  
Do not disassemble or modify the  
memory card.  
119  
For Your Safety  
FCC RF Exposure Information  
WARNING  
Read this information before  
operating the phone.  
CAUTION  
Use only the supplied and approved  
antenna. Use of unauthorized  
antennas or modifications could  
impair call quality, damage the  
phone, void your warranty and/or  
result in violation of FCC regulations.  
Do not use the phone with a  
damaged antenna. If a damaged  
antenna comes into contact with  
skin, a minor burn may result.  
Contact your local dealer for a  
replacement antenna.  
In August 1996, the Federal  
Communications Commission (FCC)  
of the United States, with its action  
in Report and Order FCC 96-326,  
adopted an updated safety standard  
for human exposure to radio  
frequency (RF) electromagnetic  
energy emitted by FCC regulated  
transmitters. Those guidelines are  
consistent with the safety standard  
previously set by both U.S. and  
international standards bodies.  
The design of this phone complies  
with the FCC guidelines and these  
international standards.  
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Body-worn Operation  
Vehicle Mounted External  
Antenna (optional, if available)  
This device was tested for typical  
body-worn operations with the  
back of the phone kept 0.79 inches  
(2cm) between the user’s body and  
the back of the phone. To comply  
with FCC RF exposure requirements,  
a minimum separation distance  
of 0.79 inches (2cm) must be  
maintained between the user's  
body and the back of the phone.  
Third-party belt-clips, holsters,  
and similar accessories containing  
metallic components should not  
be used.  
A minimum separation distance of 8  
inches (20cm) must be maintained  
between the user/bystander and  
the vehicle mounted external  
antenna to satisfy FCC RF exposure  
requirements. For more information  
about RF exposure, visit the  
FCC website at www.fcc.gov  
FCC Part 15 Class B Compliance  
This device and its accessories  
comply with part 15 of FCC rules.  
Operation is subject to the following  
two conditions:  
Body-worn accessories that  
(1) This device and its accessories  
may not cause harmful  
cannot maintain 0.79 inches (2cm)  
separation distance between the  
user's body and the back of the  
phone, and have not been tested for  
typical body-worn operations may  
not comply with FCC RF exposure  
limits and should be avoided.  
interference, and (2) this device  
and its accessories must accept any  
interference received, including  
interference that may cause  
undesired operation.  
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For Your Safety  
Cautions for Battery  
Do not disassemble.  
Do not short-circuit.  
Do not expose to high  
temperature: 60°C (140°F).  
Avoid damage to your hearing  
Damage to your hearing can  
occur if you are exposed to loud  
sound for long periods of time.  
We therefore recommend that  
you do not turn on or off the  
handset close to your ear. We also  
recommend that music and call  
volumes are set to a reasonable  
level.  
Do not incinerate.  
Battery Disposal  
Please dispose of your battery  
properly or bring to your local  
wireless carrier for recycling.  
If you are listening to music whilst  
out and about, please ensure that  
the volume is at a reasonable  
level so that you are aware of your  
surroundings. This is particularly  
imperative when attempting to  
cross the street.  
Do not dispose in fire or with  
hazardous or flammable materials.  
Adapter (Charger) Cautions  
Using the wrong battery charger  
could damage your phone and  
void your warranty.  
The adapter or battery charger is  
intended for indoor use only.  
Do not expose the adapter or  
battery charger to direct sunlight or  
use it in places with high humidity,  
such as the bathroom.  
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Safety Guidelines  
Those guidelines are consistent  
with the safety standards previously  
set by both U.S. and international  
standards bodies:  
TIA Safety Information  
Provided herein is the complete  
TIA Safety Information for Wireless  
Handheld phones. Inclusion of  
the text covering Pacemakers,  
Hearing Aids, and Other Medical  
Devices is required in the owner’s  
manual for CTIA Certification. Use  
of the remaining TIA language is  
encouraged when appropriate.  
ANSI C95.1 (1992) *  
NCRP Report 86 (1986)  
ICNIRP (1996)  
Those standards were based on  
comprehensive and periodic  
evaluations of the relevant scientific  
literature. For example, over 120  
scientists, engineers, and physicians  
from universities, government  
health agencies, and industry  
reviewed the available body of  
research to develop the ANSI  
Standard (C95.1).  
Exposure to Radio Frequency  
Signal  
Your wireless handheld portable  
telephone is a lowpower radio  
transmitter and receiver. When it is  
ON, it receives and also sends out  
radio frequency (RF) signals.  
* American National Standards  
Institute; National Council  
on Radiation Protection and  
Measurements; International  
Commission on Non-Ionizing  
Radiation Protection  
In August, 1996, the Federal  
Communications Commissions  
(FCC) adopted RF exposure  
guidelines with safety levels for  
handheld wireless phones.  
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Safety Guidelines  
The design of your phone complies  
with the FCC guidelines (and those  
standards).  
Do not touch the antenna  
unnecessarily when the phone is  
in use. Contact with the antenna  
affects call quality and may cause  
the phone to operate at a higher  
power level than otherwise  
needed.  
Antenna Care  
Use only the supplied or an  
approved replacement antenna.  
Unauthorized antennas,  
Driving  
modifications, or attachments could  
damage the phone and may violate Check the laws and regulations on  
FCC regulations.  
the use of wireless phones in the  
areas where you drive. Always obey  
them. Also, if using your phone  
while driving, please:  
Phone Operation  
NORMAL POSITION: Hold the phone  
as you would any other telephone  
with the antenna pointed up and  
over your shoulder.  
Give full attention to driving -  
driving safely is your first  
responsibility;  
Tips on Efficient Operation  
For your phone to operate most  
efficiently:  
Use hands-free operation, if  
available;  
Pull off the road and park before  
making or answering a call if  
driving conditions so require.  
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Should ALWAYS keep the phone  
more than six inches from their  
pacemaker when the phone is  
turned ON;  
Electronic Devices  
Most modern electronic equipment  
is shielded from RF signals.  
However, certain electronic  
equipment may not be shielded  
against the RF signals from your  
wireless phone.  
Should not carry the phone in a  
breast pocket.  
Should use the ear opposite  
the pacemaker to minimize the  
potential for interference.  
Pacemakers  
The Health Industry Manufacturers  
Association recommends that a  
minimum separation of six (6’)  
inches be maintained between  
a handheld wireless phone and  
a pacemaker to avoid potential  
interference with the pacemaker.  
These recommendations are  
consistent with the independent  
research by and recommendations  
of Wireless Technology Research.  
Persons with pacemakers:  
If you have any reason to suspect  
that interference is taking place,  
turn your phone OFF immediately.  
Hearing Aids  
Some digital wireless phones may  
interfere with some hearing aids. In  
the event of such interference, you  
may want to consult your service  
provider.  
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Safety Guidelines  
You should also consult the  
Other Medical Devices  
manufacturer of any equipment  
that has been added to your vehicle.  
If you use any other personal  
medical device, consult the  
manufacturer of your device to  
determine if they are adequately  
shielded from external RF energy.  
Your physician may be able to assist  
you in obtaining this information.  
Posted Facilities  
Turn your phone OFF in any facility  
where posted notices so require.  
Aircraft  
FCC regulations prohibit using your  
phone while in the air. Turn your  
phone OFF before boarding an  
aircraft.  
Health Care Facilities  
Turn your phone OFF in health  
care facilities when any regulations  
posted in these areas instruct you  
to do so. Hospitals or health care  
facilities may use equipment that  
could be sensitive to external RF  
energy.  
Blasting Areas  
To avoid interfering with blasting  
operations, turn your phone OFF  
when in a ‘blasting areas or in areas  
posted: ‘Turn off two-way radio.  
Obey all signs and instructions.  
Vehicles  
RF signals may affect improperly  
installed or inadequately shielded  
electronic systems in motor vehicles.  
Check with the manufacturer or  
its representative regarding your  
vehicle.  
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Potentially Explosive  
Atmosphere  
For Vehicles Equipped with an  
Air Bag  
Turn your phone OFF when in any  
area with a potentially explosive  
atmosphere and obey all signs and  
instructions. Sparks in such areas  
could cause an explosion or fire  
resulting in bodily injury or even  
death.  
An air bag inflates with great force.  
DO NOT place objects, including  
either installed or portable wireless  
equipment, in the area over the air  
bag or in the air bag deployment  
area. If in-vehicle wireless  
equipment is improperly installed  
and the air bag inflates, serious  
injury could result.  
Areas with a potentially explosive  
atmosphere are often, but not  
always, marked clearly.  
Safety Information  
Please read and observe the  
Potential areas may include:  
fueling areas (such as gasoline  
stations); below deck on boats;  
fuel or chemical transfer or storage  
facilities; vehicles using liquefied  
petroleum gas (such as propane  
or butane); areas where the air  
contains chemicals or particles (such  
as grain, dust, or metal powders);  
and any other area where you  
would normally be advised to turn  
off your vehicle engine.  
following information for safe and  
proper use of your phone and to  
prevent damage. Also, keep the user  
guide in an accessible place at all  
the times after reading it.  
127  
Safety Guidelines  
Replace the battery when it  
no longer provides acceptable  
performance. The battery can be  
recharged several hundred times  
before replacement.  
Charger and Adapter Safety  
The charger and adapter are  
intended for indoor use only.  
Battery Information and Care  
Please dispose of your battery  
properly or take it to your local  
wireless carrier for recycling.  
Recharge the battery after long  
periods of non-use to maximize  
battery life.  
The battery does not need to be  
fully discharged before recharging.  
Battery life will vary due to usage  
patterns and environmental  
conditions.  
Use only LG-approved chargers  
specific to your phone model since  
they are designed to maximize  
battery life.  
Use of extended backlighting,  
MEdia Net Browsing, and data  
connectivity kits affect battery life  
and talk/standby times.  
Do not disassemble or impact the  
battery as it may cause electric  
shock, short-circuit, and fire. Store  
the battery in a place out of reach  
of children.  
The self-protection function of  
the battery cuts the power of the  
phone when its operation is in an  
abnormal state. In this case, remove  
the battery from the phone,  
Keep the battery’s metal contacts  
clean.  
reinstall it, and turn the phone on.  
Actual battery life will depend on  
network configuration, product  
settings, usage patterns, battery  
and environmental conditions.  
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Do not short-circuit the battery.  
Metallic articles such as a coin,  
paperclip or pen in your pocket  
or bag may short-circuit the +  
and – terminals of the battery  
(metal strips on the battery)  
upon moving. Short-circuit of the  
terminal may damage the battery  
and cause an explosion.  
Explosion, Shock, and Fire  
Hazards  
Do not put your phone in a place  
subject to excessive dust and keep  
the minimum required distance  
between the power cord and heat  
sources.  
Unplug the power cord prior to  
cleaning your phone, and clean  
the power plug pin when it is dirty.  
General Notice  
When using the power plug,  
ensure that it is firmly connected.  
If it is not, it may cause excessive  
heat or fire.  
Using a damaged battery or  
placing a battery in your mouth  
may cause serious injury.  
Do not place items containing  
magnetic components such as a  
credit card, phone card, bank book  
or subway ticket near your phone.  
The magnetism of the phone may  
damage the data stored in the  
magnetic strip.  
If you put your phone in a pocket  
or bag without covering the  
receptacle of the phone (power  
plug pin), metallic articles (such  
as a coin, paperclip or pen) may  
short-circuit the phone. Always  
cover the receptacle when not  
in use.  
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Safety Guidelines  
Talking on your phone for a long  
period of time may reduce call  
quality due to heat generated  
during use.  
Do not paint your phone.  
The data saved in your phone  
might be deleted due to careless  
use, repair of the phone, or  
upgrade of the software. Please  
backup your important phone  
numbers. (Ring tones, text  
messages, voice messages,  
pictures, and videos could also be  
deleted.) The manufacturer is not  
liable for damage due to the loss  
of data.  
When the phone is not used for  
a long period time, store it in a  
safe place with the power cord  
unplugged.  
Using the phone in proximity to  
receiving equipment (i.e., TV or  
radio) may cause interference to  
the phone.  
When you use the phone in  
public places, set the ring tone  
to vibration so as not to disturb  
others.  
Do not use the phone if the  
antenna is damaged. If a damaged  
antenna contacts skin, it may  
cause a slight burn. Please contact  
an LG Authorized Service Centre to Do not turn your phone on or off  
replace the damaged antenna.  
when putting it in your ear.  
Do not immerse your phone in  
water. If this happens, turn it off  
immediately and remove the  
battery. If the phone does not  
work, take it to an LG Authorized  
Service Centre.  
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have not found any biological  
effects. Some studies have  
suggested that some biological  
effects may occur, but such  
findings have not been confirmed  
by additional research. In some  
cases, other researchers have had  
difficulty in reproducing those  
studies, or in determining the  
reasons for inconsistent results.  
FDA Consumer Update  
The U.S. Food and Drug  
Administration Centre for Devices  
and Radiological Health Consumer  
Update on Mobile Phones.  
1. Do wireless phones pose a  
health hazard?  
The available scientific evidence  
does not show that any health  
problems are associated with  
using wireless phones. There is  
no proof, however, that wireless  
phones are absolutely safe.  
Wireless phones emit low levels  
of radio frequency energy (RF) in  
the microwave range while being  
used. They also emit very low  
levels of RF when in the standby  
mode. Whereas high levels of RF  
can produce health effects (by  
heating tissue), exposure to low  
level RF that does not produce  
heating effects causes no known  
adverse health effects. Many  
studies of low level RF exposures  
2. What is the FDA’s role  
concerning the safety of  
wireless phones?  
Under the law, the FDA does not  
review the safety of radiation  
emitting consumer products  
such as wireless phones before  
they can be sold, as it does with  
new drugs or medical devices.  
However, the agency has  
authority to take action if wireless  
phones are shown to emit radio  
frequency energy (RF) at a level  
that is hazardous to the user.  
In such a case, the FDA could  
require the manufacturers of  
131  
Safety Guidelines  
wireless phones to notify users of  
the health hazard and to repair,  
replace, or recall the phones so  
that the hazard no longer exists.  
The FDA belongs to an  
interagency working group of  
the federal agencies that have  
responsibility for different aspects  
of RF safety to ensure coordinated  
efforts at the federal level. The  
following agencies belong to this  
working group:  
Although the existing scientific  
data do not justify FDA regulatory  
actions, the FDA has urged the  
wireless phone industry to take  
a number of steps, including the  
following:  
National Institute for  
Occupational Safety and Health  
Support needed research into  
possible biological effects of RF  
of the type emitted by wireless  
phones;  
Environmental Protection  
Agency  
Occupational Safety and Health  
Administration (Administración  
de la seguridad y salud  
laborales)  
Design wireless phones in a way  
that minimizes any RF exposure  
to the user that is not necessary  
for device function; and  
Occupational Safety and Health  
Administration  
Cooperate in providing users of  
wireless phones with the best  
possible information on possible  
effects of wireless phone use on  
human health.  
National Telecommunications  
and Information Administration  
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The National Institutes of Health  
participates in some interagency  
working group activities, as well.  
3. What kinds of phones are the  
subject of this update?  
The term ‘wireless phone’ refers  
here to handheld wireless  
The FDA shares regulatory  
phones with built-in antennas,  
often called ‘cell, ‘mobile, or ‘PCS’  
phones. These types of wireless  
phones can expose the user  
to measurable radiofrequency  
energy (RF) because of the short  
distance between the phone  
and the user’s head. These RF  
exposures are limited by FCC  
safety guidelines that were  
developed with the advice of the  
FDA and other federal health and  
safety agencies. When the phone  
is located at greater distances  
from the user, the exposure to  
RF is drastically lower because a  
person’s RF exposure decreases  
rapidly with increasing distance  
from the source. The so-called  
‘cordless phones,’ which have  
a base unit connected to the  
telephone wiring in a house,  
responsibilities for wireless phones  
with the Federal Communications  
Commission (FCC). All phones that  
are sold in the United States must  
comply with FCC safety guidelines  
that limit RF exposure. The FCC  
relies on the FDA and other health  
agencies for safety questions about  
wireless phones.  
The FCC also regulates the base  
stations that the wireless phone  
networks rely upon. While these base  
stations operate at higher power than  
do the wireless phones themselves,  
the RF exposures that people get  
from these base stations are typically  
thousands of times lower than those  
they can get from wireless phones.  
Base stations are thus not the subject  
of the safety questions discussed in  
this document.  
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Safety Guidelines  
typically operate at far lower  
power levels, and thus produce  
RF exposures far below the FCC  
safety limits.  
genetically engineered or treated  
with cancer causing chemicals so  
as to be predisposed to develop  
cancer in the absence of RF  
exposure. Other studies exposed  
the animals to RF for up to 22  
hours per day. These conditions  
are not similar to the conditions  
under which people use wireless  
phones, so we don’t know with  
certainty what the results of  
such studies mean for human  
health. Three large epidemiology  
studies have been published  
since December 2000. Between  
them, the studies investigated  
any possible association between  
the use of wireless phones and  
primary brain cancer, glioma,  
meningioma, or acoustic  
4. What are the results of the  
research done already?  
The research done thus far has  
produced conflicting results,  
and many studies have suffered  
from flaws in their research  
methods. Animal experiments  
investigating the effects of  
radiofrequency energy (RF)  
exposures characteristic of  
wireless phones have yielded  
conflicting results that often  
cannot be repeated in other  
laboratories. A few animal studies,  
however, have suggested that  
low levels of RF could accelerate  
the development of cancer in  
laboratory animals. However,  
many of the studies that showed  
increased tumor development  
used animals that had been  
neuroma, tumors of the brain  
or salivary gland, leukemia, or  
other cancers. None of the studies  
demonstrated the existence of  
any harmful health effects from  
wireless phone RF exposures.  
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However, none of the studies can  
answer questions about longterm  
exposures, since the average  
period of phone use in these  
studies was around three years.  
health effects, such as cancer.  
This is because the interval  
between the time of exposure to  
a cancer-causing agent and the  
time tumors develop - if they do  
may be many, many years. The  
interpretation of epidemiological  
studies is hampered by difficulties  
in measuring actual RF exposure  
during day-to-day use of wireless  
phones. Many factors affect this  
measurement, such as the angle  
at which the phone is held, or  
which model of phone is used.  
5. What research is needed to  
decide whether RF exposure  
from wireless phones poses a  
health risk?  
A combination of laboratory  
studies and epidemiological  
studies of people actually using  
wireless phones would provide  
some of the data that are needed.  
Lifetime animal exposure  
studies could be completed in  
a few years. However, very large  
numbers of animals would be  
needed to provide reliable proof  
of a cancer promoting effect  
if one exists. Epidemiological  
studies can provide data that  
is directly applicable to human  
populations, but 10 or more  
years follow-up may be needed  
to provide answers about some  
6. What is the FDA doing to find  
out more about the possible  
health effects of wireless phone  
RF?  
The FDA is working with the U.S.  
National Toxicology Program  
and with groups of investigators  
around the world to ensure that  
high priority animal studies are  
conducted to address important  
questions about the effects of  
exposure to radiofrequency  
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Safety Guidelines  
energy (RF). The FDA has been a  
leading participant in the World  
Health Organization International  
Electromagnetic Fields (EMF)  
Project since its inception in 1996.  
An influential result of this work  
has been the development of a  
detailed agenda of research needs  
that has driven the establishment  
of new research programs  
around the world. The project  
has also helped develop a series  
of public information documents  
on EMF issues. The FDA and the  
Cellular Telecommunications &  
Internet Association (CTIA) have  
a formal Cooperative Research  
and Development Agreement  
(CRADA) to do research on  
with independent investigators.  
The initial research will include  
both laboratory studies and  
studies of wireless phone users.  
The CRADA will also include a  
broad assessment of additional  
research needs in the context of  
the latest research developments  
around the world.  
7. How can I find out how much  
radiofrequency energy  
exposure I can get by using my  
wireless phone?  
All phones sold in the United  
States must comply with Federal  
Communications Commission  
(FCC) guidelines that limit  
radiofrequency energy (RF)  
exposures.  
The FCC established these  
guidelines in consultation with  
the FDA and the other federal  
health and safety agencies. The  
FCC limit for RF exposure from  
wireless telephones is set at a  
Specific Absorption Rate (SAR) of  
wireless phone safety. The  
FDA provides the scientific  
oversight, obtaining input from  
experts in government, industry,  
and academic organizations.  
CTIAfunded research is  
conducted through contracts  
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1.6 watts per kilogram (1.6 W/kg). 8. What has the FDA done to  
measure the radiofrequency  
energy coming from wireless  
phones?  
The Institute of Electrical and  
Electronic Engineers (IEEE) is  
developing a technical standard  
for measuring the radiofrequency  
energy (RF) exposure from  
The FCC limit is consistent with  
the safety standards developed  
by the Institute of Electrical and  
Electronic Engineering (IEEE) and  
the National Council on Radiation  
Protection and Measurement.  
The exposure limit takes into  
consideration the body’s ability to  
remove heat from the tissues that  
absorb energy from the wireless  
phone and is set well below  
levels known to have effects.  
Manufacturers of wireless phones  
must report the RF exposure level  
for each model of phone to the  
FCC. The FCC website  
wireless phones and other  
wireless handsets with the  
participation and leadership of  
FDA scientists and engineers.  
The standard, ‘Recommended  
Practice for Determining the  
Spatial- Peak Specific Absorption  
Rate (SAR) in the Human Body  
Due to Wireless Communications  
Devices: Experimental Techniques,’  
sets forth the first consistent test  
methodology for measuring the  
rate at which RF is deposited  
in the heads of wireless phone  
users. The test method uses a  
tissuesimulating model of the  
human head. Standardized  
(http://www.fcc.gov/oet/rfsafety)  
gives directions for locating the  
FCC identification number on  
your phone so you can find your  
phone’s RF exposure level in the  
online listing.  
137  
Safety Guidelines  
SAR test methodology is  
radiofrequency energy (RF).  
Since time is a key factor in  
expected to greatly improve the  
consistency of measurements  
made at different laboratories  
on the same phone. SAR is the  
measurement of the amount of  
energy absorbed in tissue, either  
by the whole body or a small  
part of the body. It is measured  
in watts/kg (or milliwatts/g) of  
matter. This measurement is used  
to determine whether a wireless  
phone complies with safety  
guidelines.  
how much exposure a person  
receives, reducing the amount  
of time spent using a wireless  
phone will reduce RF exposure.  
If you must conduct extended  
conversations by wireless  
phone every day, you could  
place more distance between  
your body and the source of  
the RF, since the exposure level  
drops off dramatically with  
distance. For example, you could  
use a headset and carry the  
wireless phone away from your  
body or use a wireless phone  
connected to a remote antenna.  
Again, the scientific data do  
not demonstrate that wireless  
phones are harmful. But if you are  
concerned about the RF exposure  
from these products, you can use  
measures like those described  
above to reduce your RF exposure  
from wireless phone use.  
9. What steps can I take to reduce  
my exposure to radiofrequency  
energy from my wireless  
phone?  
If there is a risk from these  
products - and at this point  
we do not know that there  
is - it is probably very small.  
But if you are concerned about  
avoiding even potential risks,  
you can take a few simple steps  
to minimize your exposure to  
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10. What about children using  
wireless phones?  
wireless phone causes brain  
tumors or other ill effects. Their  
recommendation to limit wireless  
phone use by children was strictly  
precautionary; it was not based  
on scientific evidence that any  
health hazard exists.  
The scientific evidence does  
not show a danger to users  
of wireless phones, including  
children and teenagers. If you  
want to take steps to lower  
exposure to radiofrequency  
energy (RF), the measures  
described above would apply  
to children and teenagers using  
wireless phones. Reducing the  
time of wireless phone use and  
increasing the distance between  
the user and the RF source will  
reduce RF exposure. Some groups  
sponsored by other national  
governments have advised that  
children be discouraged from  
using wireless phones at all. For  
example, the government in  
the United Kingdom distributed  
leaflets containing such a  
11. What about wireless phone  
interference with medical  
equipment?  
Radiofrequency energy (RF) from  
wireless phones can interact with  
some electronic devices. For this  
reason, the FDA helped develop a  
detailed test method to measure  
electromagnetic interference  
(EMI) of implanted cardiac  
pacemakers and defibrillators  
from wireless telephones. This test  
method is now part of a standard  
sponsored by the Association  
for the Advancement of Medical  
instrumentation (AAMI). The final  
draft, a joint effort by the FDA,  
medical device manufacturers,  
and many other groups, was  
recommendation in December  
2000. They noted that no  
evidence exists that using a  
139  
Safety Guidelines  
completed in late 2000. This  
standard will allow manufacturers  
to ensure that cardiac pacemakers  
and defibrillators are safe from  
wireless phone EMI. The FDA  
has tested hearing aids for  
assess the interference and work  
to resolve the problem.  
12. Where can I find additional  
information?  
For additional information, please  
refer to the following resources:  
interference from handheld  
FDA web page on wireless  
phones  
(http://www.fda.gov/cdrh/  
phones/index.html)  
wireless phones and helped  
develop a voluntary standard  
sponsored by the Institute of  
Electrical and Electronic Engineers  
(IEEE). This standard specifies  
test methods and performance  
requirements for hearing aids  
and wireless phones so that  
no interference occurs when a  
person uses a ‘compatible’ phone  
and a ‘compatible’ hearing aid at  
the same time. This standard was  
approved by the IEEE in 2000.  
The FDA continues to monitor  
the use of wireless phones for  
possible interactions with other  
medical devices. Should harmful  
interference be found to occur,  
the FDA will conduct testing to  
Federal Communications  
Commission (FCC) RF Safety  
Program  
(http://www.fcc.gov/oet/rfsafety)  
International Commission on  
Non-lonizing Radiation Protection  
(http://www.icnirp.de)  
World Health Organization  
(WHO) International EMF Project  
(http://www.who.int/emf)  
National Radiological Protection  
Board (UK)  
(http://www.nrpb.org.uk/)  
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2. When available, use a handsfree  
device. A number of handsfree  
wireless phone accessories are  
readily available today. Whether  
you choose an installed mounted  
device for your wireless phone or  
a speaker phone accessory, take  
advantage of these devices if  
available to you.  
10 Driver Safety Tips  
Your wireless phone gives you the  
powerful ability to communicate  
by voice almost anywhere, anytime.  
An important responsibility  
accompanies the benefits of  
wireless phones, one that every user  
must uphold.  
When operating a car, driving is  
your first responsibility.  
3. Position your wireless phone  
within easy reach. Make sure you  
place your wireless phone within  
easy reach and where you can  
reach it without removing your  
eyes from the road. If you get an  
incoming call at an inconvenient  
time, if possible, let your  
When using your wireless phone  
behind the wheel of a car,  
practice good common sense and  
remember the following tips:  
1. Get to know your wireless phone  
and its features such as speed dial  
and redial. Carefully read your  
instruction manual and learn  
to take advantage of valuable  
features most phones offer,  
including automatic redial and  
memory. Also, work to memorize  
the phone keypad so you can use  
the speed dial function without  
taking your attention off the road.  
voicemail answer it for you.  
4. Suspend conversations during  
hazardous driving conditions or  
situations. Let the person you  
are speaking with know you are  
driving; if necessary, suspend the  
call in heavy traffic or hazardous  
weather conditions. Rain, sleet,  
141  
Safety Guidelines  
snow and ice can be hazardous,  
but so is heavy traffic. As a driver,  
your first responsibility is to pay  
attention to the road.  
need to dial while driving, follow  
this simple tip — dial only a few  
numbers, check the road and  
your mirrors, then continue.  
5. Do not take notes or look up  
phone numbers while driving.  
If you are reading an address  
book or business card, or writing  
a “to-do” list while driving a car,  
you are not watching where you  
are going. It is common sense.  
Don’t get caught in a dangerous  
situation because you are reading  
or writing and not paying  
7. Do not engage in stressful or  
emotional conversations that  
may be distracting. Stressful or  
emotional conversations and  
driving do not mix; they are  
distracting and even dangerous  
when you are behind the wheel  
of a car. Make people you are  
talking with aware you are  
driving and if necessary, suspend  
conversations which have the  
potential to divert your attention  
from the road.  
attention to the road or nearby  
vehicles.  
6. Dial sensibly and assess the  
traffic; if possible, place calls  
8. Use your wireless phone to call  
for help. Your wireless phone is  
one of the greatest tools you can  
own to protect yourself and your  
family in dangerous situations  
— with your phone at your side,  
help is only three numbers away.  
Dial 911 or other local emergency  
when you are not moving or  
before pulling into traffic. Try to  
plan your calls before you begin  
your trip or attempt to coincide  
your calls with times you may be  
stopped at a stop sign, red light  
or otherwise stationary. But if you  
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number in the case of fire, traffic  
accident, road hazard or medical  
emergency. Remember, it is a free  
call on your wireless phone!  
broken-down vehicle posing no  
serious hazard, a broken traffic  
signal, a minor traffic accident  
where no one appears injured or  
a vehicle. you know to be stolen,  
call roadside assistance or other  
special non-emergency wireless  
number.  
9. Use your wireless phone to help  
others in emergencies. Your  
wireless phone provides you a  
perfect opportunity to be a “Good  
Samaritan” in your community. If  
you see an auto accident, crime  
in progress or other serious  
For more information, please call to  
888-901-SAFE, or visit our website  
www.wow-com.com  
emergency where lives are in  
danger, call 911 or other local  
emergency number, as you would  
want others to do for you.  
Consumer Information on  
SAR  
(Specific Absorption Rate)  
10. Call roadside assistance or a  
special wireless nonemergency  
assistance number when  
This Model Phone Meets the  
Governments Requirements for  
Exposure to Radio Waves.  
necessary. Certain situations you  
encounter while driving may  
require attention, but are not  
urgent enough to merit a call  
for emergency services. But you  
can still use your wireless phone  
to lend a hand. If you see a  
Your wireless phone is a radio  
transmitter and receiver. It is  
designed and manufactured not  
to exceed the emission limits  
for exposure to radiofrequency  
(RF) energy set by the Federal  
Communications Commission (FCC)  
143  
Safety Guidelines  
of the U.S. Government. These  
limits are part of comprehensive  
guidelines and establish permitted  
levels of RF energy for the general  
population. The guidelines are  
based on standards that were  
highest certified power level, the  
actual SAR level of the phone while  
operating can be well below the  
maximum value. Because the phone  
is designed to operate at multiple  
power levels to use only the power  
developed by independent scientific required to reach the network, in  
organizations through periodic and  
thorough evaluation of scientific  
studies. The standards include a  
substantial safety margin designed  
to assure the safety of all persons,  
regardless of age and health.  
general, the closer you are to a  
wireless base station antenna, the  
lower the power output.  
Before a phone model is available  
for sale to the public, it must  
be tested and certified to the  
FCC that it does not exceed  
the limit established by the  
The exposure standard for wireless  
mobile phones employs a unit of  
measurement known as the Specific governmentadopted requirement  
Absorption Rate, or SAR. The SAR  
limit set by the FCC is 1.6W/kg. *  
Tests for SAR are conducted using  
standard operating positions  
for safe exposure. The tests are  
performed in positions and  
locations (e.g., at the ear and worn  
on the body) as required by the FCC  
specified by the FCC with the phone for each model.  
transmitting at its highest certified  
power level in all tested frequency  
bands.  
The highest SAR value for this  
model phone when tested for use  
at the ear is 0.671 W/kg and when  
worn on the body, as described in  
Although SAR is determined at the  
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LG GR500R User Guide  
this user’s manual, is 1.18 W/kg.  
(Body-worn measurements differ  
among phones models, depending  
upon available accessories and  
FCC requirements.) While there  
may be differences between SAR  
levels of various phones and at  
various positions, they all meet the  
government requirement for safe  
exposure.  
Association (CTIA) website at  
http://www.wow-com.com  
* In the United States and Canada,  
the SAR limit for mobile phones  
used by the public is 1.6 watts/kg  
(W/kg) averaged over one gram of  
tissue. The standard incorporates  
a substantial margin of safety to  
give additional protection for the  
public and to account for any  
variations in measurements.  
The FCC has granted an Equipment  
Authorization for this model  
phone with all reported SAR levels  
evaluated as in compliance with  
the FCC RF emission guidelines.  
SAR information on this model  
phone is on file with the FCC and  
can be found under the Display  
Grant section of http://www.fcc.  
gov/oet/fccid after searching on FCC  
ID BEJGR500R.  
* Product meets current FCC &  
IC Radio Frequency Exposure  
Guidelines.  
FCC ID BEJGR500R ,  
IC ID: 2703C-GR500  
Additional information on  
Specific Absorption Rates (SAR)  
can be found on the Cellular  
Telecommunications Industry  
145  
Trouble Shooting  
This chapter lists some problems that you might encounter while using  
your phone. Some problems require that you call your service provider, but  
most of problems you encounter are easy to correct yourself.  
Message  
Possible causes  
Possible Corrective measures  
There is no SIM card in the  
phone or you may have  
inserted it incorrectly.  
Make sure that the SIM card is  
correctly inserted.  
SIM error  
Move higher to a window or open  
space. Check service provider  
coverage map.  
Signal weak  
No connection  
to the network  
Outside GSM network  
When you want to change  
a security code you have to  
confirm the new code by  
entering it again. The two  
codes that you have entered  
do not match.  
Codes do not  
match  
Contact your Service Provider.  
Not supported by Service  
Provider or registration  
required  
Function  
cannot be set  
Contact your Service Provider.  
Dialling error  
New network not authorised. Check  
for new restrictions. Contact Service  
Provider or reset limit with PIN 2.  
Calls not  
available  
New SIM card inserted  
Charge limit reached  
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LG GR500R User Guide  
Message  
Possible causes  
Possible Corrective measures  
Press On/Off key for at least two  
seconds.  
On/Off key pressed too  
briefly  
Phone cannot  
Charge battery. Check charging  
indicator in the display.  
be switched on Battery empty  
Battery contacts dirty  
Clean contacts.  
Battery totally empty  
Charge battery.  
Temperature out of range  
Make sure the ambient temperature  
is right, wait for a while, and then  
charge again.  
Contact problem  
Check power supply and connection  
to the phone. Check the battery  
contacts, clean them if necessary.  
Charging error  
No mains voltage  
Charger defective  
Plug in to a different socket or check  
voltage.  
If the charger does not warm up,  
replace it.  
Wrong charger  
Only use original LG accessories.  
Replace battery.  
Battery defective  
Phone loses  
network  
Reconnection to another service  
provider is automatic.  
Signal too weak  
Number not  
permitted  
The Fixed dial number  
function is on.  
Check settings.  
147  

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