Kyocera Cyclops K325 User Manual

The guidelines are based on standards that were

developed by independent scientific organizations

through periodic and thorough evaluation of

scientific studies. The standards include a

SAR information on this model phone is on file

with the FCC and can be found under the Display

Grant section http://www.fcc.gov/oet/fccid after

searching on the FCC ID: OVFKWC-K24-2J0.

substantial safety margin designed to assure the

safety of all persons, regardless of age and health.

Additional information on SAR can be found on

the Cellular Telecommunications and Internet

Association (CTIA) web-site at

The exposure standard for wireless mobile phones

employs a unit of measurement known as the

Specific Absorption Rate, or SAR. The SAR limit

set by the FCC is 1.6 W/kg.*

http://www.wow-com.com.

* In the United States and Canada, the SAR limit

for mobile phones used by the public is

1.6 watts/kg (W/kg) averaged over one gram of

tissue. The standard incorporates a substantial

margin of safety to give additional protection for

the public and to account for any variations

in measurements.

Tests for SAR are conducted using standard

operating positions specified by the FCC with the

phone transmitting at its highest certified power

level in all tested frequency bands.

Although the SAR is determined at the highest

certified power level, the actual SAR level of the

phone while operating can be well below the

maximum value.

Caution

The user is cautioned that changes or

modifications not expressly approved by the party

responsible for compliance could void the warranty

and user’s authority to operate the equipment.

This is because the phone is designed to operate

at multiple power levels so as to use only the

power required to reach the network. In general,

the closer you are to a wireless base station

antenna, the lower the power output.

Optimize your phone’s performance

Use the guidelines on page 8 to learn how to

optimize the performance and life of your phone

and battery.

Before a phone model is available for sale to the

public, it must be tested and certified to the FCC

that it does not exceed the limit established by the

government-adopted requirement for safe

Air bags

If your vehicle has an air bag, DO NOT place

installed or portable phone equipment or other

objects over the air bag or in the air bag

deployment area. If equipment is not properly

installed, you and your passengers risk

serious injury.

exposure. The tests are performed in positions and

locations (e.g., at the ear and worn on the body) as

required by the FCC for each model.

Body-worn measurements differ among phone

models, depending upon availability of accessories

and FCC requirements. While there may be

differences between the SAR levels of various

phones and at various positions, they all meet the

government requirement for safe exposure.

Medical devices

Pacemakers—Warning to pacemaker wearers:

Wireless phones, when in the ‘on’ position, have

been shown to interfere with pacemakers. The

phone should be kept at least six (6) inches away

from the pacemaker to reduce risk.

The FCC has granted an Equipment Authorization

for this model phone with all reported SAR levels

evaluated as in compliance with the FCC RF

emission guidelines.

User Guide for the Cyclops phone

iii

The Health Industry Manufacturers Association

and the wireless technology research community

recommend that you follow these guidelines to

minimize the potential for interference.

Blasting areas—Turn off your phone where blasting

is in progress. Observe restrictions, and follow any

regulations or rules.

Potentially explosive atmospheres—Turn off your

phone when you are in any area with a potentially

explosive atmosphere. Obey all signs and

instructions. Sparks in such areas could cause an

explosion or fire, resulting in bodily injury or death.

•

Always keep the phone at least six inches

(15 centimeters) away from your pacemaker

when the phone is turned on.

•

Do not carry your phone near your heart.

Use the ear opposite the pacemaker.

Areas with a potentially explosive atmosphere are

often, but not always, clearly marked.

They include:

If you have any reason to suspect that

interference is taking place, turn off your phone

immediately.

•

fueling areas such as gas stations

below deck on boats

Hearing aids—Some digital wireless phones

may interfere with hearing aids. In the event of

such interference, you may want to consult

Virgin Mobile or call the customer service line to

discuss alternatives.

transfer or storage facilities for fuel or

chemicals

•

vehicles using liquefied petroleum gas, such as

propane or butane

Other medical devices—If you use any other personal

medical device, consult the manufacturer of the

device to determine if it is adequately shielded

from external RF energy. Your physician may be

able to help you obtain this information.

areas where the air contains chemicals or

particles such as grain, dust, or metal powders

any other area where you would normally be

advised to turn off your vehicle engine

Use with care

In health care facilities—Turn your phone off in health

care facilities when instructed. Hospitals and

health care facilities may be using equipment that

is sensitive to external RF energy.

Use only in normal position (to ear). Avoid

dropping, hitting, bending, or sitting on the phone.

Keep phone dry

Potentially unsafe areas

If the phone gets wet, turn the power off

immediately and contact your dealer. Water

damage may not be covered under warranty.

Posted facilities—Turn your phone off in any facility

when posted notices require you to do so.

Aircraft—FCC regulations prohibit using your phone

on a plane that is in the air. Turn your phone off or

switch it to Airplane Mode before boarding aircraft.

Resetting the phone

If the screen seems frozen and the keypad does

not respond to keypresses, reset the phone by

completing the following steps:

Vehicles—RF signals may affect improperly installed

or inadequately shielded electronic systems in

motor vehicles. Check with the manufacturer of the

device to determine if it is adequately shielded

from external RF energy.

1. Remove the battery door.

2. Remove and replace the battery.

If the problem persists, return the phone to the

dealer for service.

Accessories

Hearing-Aid Compatibility (HAC) Features

of this Phone

Use only Kyocera-approved accessories with

Kyocera phones. Use of any unauthorized

accessories may be dangerous and will invalidate

the phone warranty if said accessories cause

damage or a defect to the phone.

This Virgin Mobile phone has been certified as

receiving an M4 rating for hearing aid-compatibility

performance. While there is no guarantee, digital

wireless phones that receive a minimum of an M3

rating should provide acceptable performance with

most hearing aids. Hearing loss and hearing aids

are highly individualized, however, so optimal

performance cannot be guaranteed. Other factors,

such as type of hearing aid device or degree of

hearing loss, also can affect a phone’s

Radio Frequency (RF) energy

Your telephone is a radio transmitter and receiver.

When it is on, it receives and sends out RF energy.

Virgin Mobile’s network controls the power of the

RF signal. This power level can range from 0.006

to 0.6 watts.

performance for a particular user.

In August 1996, the U.S. Federal Communications

Commission (FCC) adopted RF exposure

guidelines with safety levels for hand-held wireless

phones. These guidelines are consistent with the

safety standards previously set by both U.S. and

international standards bodies in the

Hearing Aids and Wireless Phones

A hearing aid uses a microphone to collect

and convert sound waves to electrical signals.

The hearing aid then amplifies and converts the

electrical signals back to audible sounds for the

hearing aid user to hear. Radio frequency (RF)

emissions generated by digital wireless phones

often interfere with the operation of a hearing aid’s

microphone, distorting the amplified audible sound.

In addition, hearing aid microphones tend to collect

ambient noise and amplify these sounds,

following reports:

•

ANSI C95.1 (American National Standards

Institute, 1992)

•

NCRP Report 86 (National Council on

Radiation Protection and Measurements,

1986)

interfering with the desired audio transmission.

•

ICNIRP (International Commission on

Non-Ionizing Radiation Protection, 1996)

ANSI Standard

To diminish interference between wireless phones

and hearing aids, the FCC requires wireless

carriers to offer phones that meet the American

National Standards Institute (ANSI) C63.19

standard for reduced RF emissions. Wireless

phones that comply with the FCC’s hearing

aid-compatibility (HAC) regulations must receive a

minimum rating of “M3” for RF emissions under the

ANSI C63.19 standard. The “M” rating refers to the

phone’s RF emissions level for use with hearing

aids operating in the microphone setting. The

higher the phone’s “M” rating, the more likely the

phone is compatible with a hearing aid operating in

the microphone setting.

Your phone complies with the standards set by

these reports and the FCC guidelines.

E911 mandates

Where service is available, this handset complies

with the Phase I and Phase II E911 Mandates

issued by the FCC.

User Guide for the Cyclops phone

Hearing aids also have ratings similar to wireless

phones. Most newer hearing aid models receive at

least an M2 rating.

To determine the level of compatibility

between your hearing aid and this Virgin Mobile

HAC-certified phone, combine the M rating of

your hearing aid and the M4 rating of this phone.

For example, if you pair an M3 hearing aid with

this M4 phone, you will achieve a combined rating

of seven.

•

Any combined rating equal to or greater than 6

provides excellent performance.

Any combined rating equal to 5 offers

good performance.

Any combined rating equal to 4 offers

acceptable performance.

Please visit our website www.virginmobileusa.com

if you have any additional questions about hearing

aid-compatibility.

Battery and charger specifications

Charger

Input

Output

CV90-G2968-01 120VAC 60Hz 7W

CV90-G2588-01 100-240VAC 50/60Hz 0.2A

CV90-G2589-01 100-240VAC 50/60Hz 0.3A

Standard Battery:

5.2VDC400mA

4.2VDC 0.6A

4.5VDC 1.2A

CV90-P3031-01 3.7V 900mAh

Extended Battery:

CV90-P3032-03 1800mAh

Kyocera Wireless Corp.

10300 Campus Point Drive, San Diego, CA 92121

U.S.A.

Visit us at www.kyocera-wireless.com

CONTENTS

Getting Started. . . . . . . . . . . . . . . . . . . . . . 1

11 Customizing Your Phone . . . . . . . . . . . .37

Silencing all sounds . . . . . . . . . . . . . . . . . . . . . . 38

Setting ringtones . . . . . . . . . . . . . . . . . . . . . . . . 38

Setting sounds for your phone . . . . . . . . . . . . . . 38

Personalizing the screen . . . . . . . . . . . . . . . . . . 40

Creating a secure environment. . . . . . . . . . . . . . 42

Connecting to a TTY/TDD device . . . . . . . . . . . . 43

Setting position location. . . . . . . . . . . . . . . . . . . 43

Finding your phone's serial number. . . . . . . . . . .2

Activating your Virgin Mobile account . . . . . . . . .2

Getting to know your phone . . . . . . . . . . . . . . . . .3

My Account . . . . . . . . . . . . . . . . . . . . . . . . 9

Checking your account balance . . . . . . . . . . . . . .9

Top-Up your account . . . . . . . . . . . . . . . . . . . . . .9

Making and Answering Calls . . . . . . . . . 11

Phone calls . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Recent calls . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . .14

1-Touch dialing . . . . . . . . . . . . . . . . . . . . . . . . .14

Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

12 Using Voice Recognition. . . . . . . . . . . . . 45

Setting up voice dialing . . . . . . . . . . . . . . . . . . . 45

Making a call using voice tags . . . . . . . . . . . . . . 45

Making a call using digit dialing. . . . . . . . . . . . . 46

Training voice recognition . . . . . . . . . . . . . . . . . 47

13 Using the Camera . . . . . . . . . . . . . . . . . . 48

Accessing picture mode . . . . . . . . . . . . . . . . . . . 48

Taking a picture. . . . . . . . . . . . . . . . . . . . . . . . . 50

Entering Text . . . . . . . . . . . . . . . . . . . . . . 17

Storing Contacts . . . . . . . . . . . . . . . . . . . 20

Creating a new contact . . . . . . . . . . . . . . . . . . . .20

Customizing your contacts . . . . . . . . . . . . . . . . .20

Finding contact information . . . . . . . . . . . . . . . .23

14 Using Tools . . . . . . . . . . . . . . . . . . . . . . . 51

Voice memo. . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Tip calculator . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Text Messaging . . . . . . . . . . . . . . . . . . . . 24

Sending text messages . . . . . . . . . . . . . . . . . . . .24

Receiving text messages . . . . . . . . . . . . . . . . . . .27

Customizing message settings. . . . . . . . . . . . . . .29

picture messaging. . . . . . . . . . . . . . . . . . 30

Sending picture messages . . . . . . . . . . . . . . . . .30

Receiving picture messages . . . . . . . . . . . . . . . .31

IM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

15 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 55

16 Consumer Limited Warranty. . . . . . . . . . 56

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . . 34

10 My stuff. . . . . . . . . . . . . . . . . . . . . . . . . . . 35

My ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . .35

My games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

My other stuff. . . . . . . . . . . . . . . . . . . . . . . . . . .35

My graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

My sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

User Guide for the Cyclops Phone

vii

GETTING STARTED

Installing the battery

Charging the battery

You must have at least a partial charge in the

battery to make or receive calls.

Your Cyclops phone comes with a removable

lithium ion (LiIon) battery. Fully charge the

battery before using the phone.

To charge the battery:

To install the battery:

1. Connect the AC adapter to

the jack on the bottom of

the phone. Do not force

the AC adapter into the

jack. Make sure the

arrow is face up

1. Hold the phone

face down.

1. Place your thumb on the

ribs at the top of the

battery door and slide the

battery door downward to

remove it

as shown.

2. Plug the adapter into a wall outlet.

2. Place the battery in the

phone casing with the

metal contacts facing

towards the bottom end

of the phone.

The battery icon in the upper right corner of the

screen tells you whether the phone is:

•

Charging (the icon is animated)

Partially charged

Fully charged

3. Replace the battery door

by sliding the notches into

the openings at the

Note: The battery will not charge if you use the

phone while it is connected to an AC adapter.

bottom and outside edges

of the battery casing.

Note: You must use a Kyocera-authenticated

battery in your phone. If you attempt to use a

battery that has not been authenticated you will

receive a security warning. Contact Virgin Mobile

to obtain a Kyocera-authenticated battery.

4. Slide the door up to secure the cover

into place.

User Guide for the Cyclops Phone

Finding your phone's serial

number

To activate your Virgin Mobile account, you

need your phone's serial number (ESN). To

locate the number:

Programming your phone

Once your account is activated, you will receive

MDN (your Virgin Mobile phone number) and

MSID (your Network ID) numbers. These are

used to program your phone. When you are ready,

follow these steps to program your phone:

1. Turn your phone on.

1. Turn on your phone.

2. Dial ##VIRGIN (##847446). Press

2. From the main screen, press

select Menu.

select Service.

3. Using the

then press

, scroll to highlight Settings and

3. Highlight Edit and press

4. The prompt "Edit MDN - enter 10 digits…" is

4. Using the

, scroll to highlight Phone Info

displayed. If any numbers appear on this

and then press

5. Using the

and then press

6. Using the

screen, press

5. Enter the 10-digit MDN number.

6. Press to select

to clear the screen.

, scroll to highlight Build info

, scroll down to locate your

7. The prompt "Edit MSID - enter 10 digits…" is

ESN (the phone’s serial number). Your

phone's ESN is an 11-digit number displayed

immediately following ESN (dec).

7. Write down the ESN.

displayed. If any numbers appear on this

screen, press

to clear the screen.

8. Enter the 10-digit MSID/Network ID number.

Drop any zeros at the beginning and enter

only the last 10-digits.

Activating your Virgin

Mobile account

9. Press

to select Done.

10. A message saying your programming is

complete is displayed. The phone turns off

and then on by itself.

Before you can start talking, messaging, or

downloading, you need to activate service

with Virgin Mobile. You need your phone's serial

number (ESN) to activate your Virgin Mobile

account. See “Finding your phone's serial

number” on page 2. Activate your account online

by going to www.virginmobileusa.com and

clicking on Activate. Or call Virgin Mobile At Your

Service at 1-888-322-1122.

That's it - you are done! Nice work. It might take a

couple of hours to get you set up on our network,

but we will send a text message to your phone to

let you know you can start talking. Also, it may

take up to 4 hours for VirginXL, voicemail, and

Top-Up features to come online.

Getting Started

Getting to know your phone

Keypad - This is how the phone looks when it is open. When the phone is closed, the keys are locked to

prevent accidental key presses.

Main screen.

Speakerphone key activates the speakerphone and

answers incoming calls.

Left option button accesses menus and functions.

Navigation key scrolls through lists and text entry fields

and accesses shortcuts from the main screen.

Send/Talk key starts or answers a call. Press once to

activate voice dialing, twice to display the Recent Calls

list, and three times to redial the last number dialed.

BACK key erases characters in text entry and returns

you to the previous screen.

Keypad for entering numbers, letters, or symbols.

*/Shift key changes the text mode in text entry.

Right option button accesses the Contacts directory and

other menu options.

OK key selects a menu item or option. In standby mode,

pressing the OK key will activate camera mode.

End/Power key turns the phone on and off, ends a call

or VirginXL session, and returns you to the main screen.

Space/# key enters a space during text entry. Press and

hold to activate or deactivate Vibrate mode.

0/Next key cycles through word choices during text entry.

Jack for AC adapter (included) and data cable (sold separately).

User Guide for the Cyclops Phone

Jack for Hands-free Headset or compatible

TTY device only (sold separately).

Volume key to raise or lower ringtone volume.

Camera key activates Camera mode. To

activate Camera mode, press and hold until

you hear two beeps.

External Speaker

Camera lens

Camera Flash/Message Indicator Light light flashes

when taking a picture or lights when you have a

message or missed call.

External screen displays time, caller ID, signal and

battery strength.

Warning: Inserting an accessory into the incorrect jack will damage the phone.

Getting Started

Understanding screen icons

These icons may appear on your phone’s screen.

The phone is operating in IS95 digital mode.

New photo and voice message.

New voice and text message.

New photo and text message.

New photo, voice and text message.

The phone is receiving a signal. You can make and

receive calls. Fewer bars indicate a weaker signal.

A call is in progress.

The phone is not receiving a signal. You cannot

make or receive calls.

DRM protected.

New IM Msg

High-speed data service is available and active on

your phone.

New Email Msg

(blinking) The phone is sending

high-speed data.

New IM & New Email Msg

The battery is fully charged. The more

black bars, the greater the charge.

(blinking) The phone is receiving high-speed data.

High-speed data service is available, but the phone

is dormant.

The phone is set to vibrate or to vibrate

and then ring.

The alarm clock is set.

Speakerphone

Auto Answer

The phone is in privacy mode or is accessing a

secure Web site.

Position location is sent to Virgin

Mobile and to emergency services.

You have a text or picture message.

Position location is set to emergency

services only.

You have a voicemail.

New photo message.

The phone is in picture mode.

User Guide for the Cyclops Phone

Performing basic functions

Note: The phone must be powered ON to perform the following functions.

To...

From the external screen...

Turn the phone on

Turn the phone off

Make a call

Press

and wait until the phone beeps.

Press and hold

until the phone beeps.

Enter the number and press

End a call

Press

Answer a call

Adjust volume during a call

Acknowledge an alert

Access menus

Scroll menus

Press side volume keys

up or down.

once.

Press

when you see OK.

Press the left option button

Press

Highlight a menu or option and press

Press down.

up or down.

Select menus

once.

Access Recent calls list

Activate Picture mode

Take a picture

Press and hold the camera key or press

in standby mode.

. Focus on the image and select

Press and hold the side camera key

Capture to take a picture.

Access voicemail

Press and hold

. Follow the system prompts.

Verify your phone number

Select Menu → Contacts → My phone #.

Silence the ringtone on an

incoming call

Press

then

to answer.

Activate voice dialing

Press and hold

to initiate voice dialing. Contact must have voice tag

assigned (see page 45).

Getting Started

Using menus

The contents of the main menu are as follows:

Messaging

Send text msg

My Account

Allows you to view

Pictures

Take a picture

Recent calls

All calls

Settings

Sounds

Inbox

Send IM

your balance and

Top-Up your

account.

My pictures

Send picture msg

Information

Incoming calls

Outgoing calls

Missed calls

Erase call lists

Recent calls timer

All calls timer

Display

Convenience

Call options

Messaging

Camera

Security

Network

Send email

Send picture msg

VAM (Virgin Mobile

Audio Messaging)

Voicemail

Virgin Alerts

Outbox

Saved

VirginXL

Launches VirginXL

and provides access Add new

to exclusive content. Find name

Contacts

View all

Tools

Voice memo

Accessories

Phone info

Groups

My stuff

My ringtones

My games

My other stuff

My graphics

My sounds

Speed dial list

Voice dial list

My Phone #

Information

Scheduler

Alarm clock

Tip calculator

Calculator

Timer

Drafts

Msg settings

Erase msgs

Stopwatch

Launches the AOL

Instant

Messenger™.

Accessing menu items

•

From the main screen, press

select Menu.

In this guide, an arrow → tells you to select an

option from a menu.

•

Press

to select Contacts.

left, right, up, or down to scroll

For example, Menu → Settings means select

Menu, then select the Settings option.

through menus and options.

Note: To change the way the menus appear, see

“Choosing a menu style” on page 40 for details.

•

Press

to select a menu item.

to back up a menu level.

to return to the main screen.

User Guide for the Cyclops Phone

Common causes of battery drain

Navigation key

shortcuts

•

Playing games or using the Web.

Keeping backlighting on.

From the main screen, press and hold

access the following shortcuts:

Up: Access My Account

Down: Access Recent calls lists

Left: Launches VirginXL

Operating in digital mode when far away from

a base station or cell site.

•

Using data cables or accessories.

Right: Access text messaging

Operating when service is unavailable, or

service is available intermittently.

Caring for the battery

•

High earpiece and ringtone volume settings.

Repeating sound, vibration, or light alerts.

Recharging the battery

You can safely recharge the battery at any time,

even if it has a partial charge.

Purchasing accessories

To purchase accessories for your new phone,

such as a hands-free headset, carrying case, or

car power adapter, please visit

Note: Before removing the battery, make sure the

phone is powered off.

General safety guidelines

www.virginmobileusa.com.

•

Do not take apart, puncture, or short-circuit

the battery.

If you have not used the battery for more than

a month, recharge it before using your phone.

Avoid exposing the battery to extreme

temperatures, direct sunlight, or high

humidity.

•

Never dispose of any battery in or near a fire.

It could explode.

Getting Started

MY ACCOUNT

You can manage your Virgin Mobile account

directly from your phone. The basic tasks are

summarized in this chapter. For more information

about your account, go to

When your balance is low, you can Top-Up your

account from your phone as follows:

1. Select Menu → My Account.

2. Use the navigation key

to scroll down to

www.virginmobileusa.com.

the Top-Up link and press

3. Scroll down and select either Top-Up Card,

Checking your account balance

You can check your Virgin Mobile account

status in one of two ways

Credit Card, or Pay-Pal.

Top-Up with a Top-Up card

1. Enter your vKey and press

2. Press to select Login.

3. Enter your Top-Up card's PIN number and

press

(additional charges may apply):

•

From the main screen, press

- or -

up.

Select Menu → My Account.

4. Scroll down to select Top-Up Now and press

–

Your current account information is sent

to your phone and appears on your

screen.

5. At the confirmation screen, select Yes by

pressing

6. At the Approved screen, press

7. Press to exit. You've just topped up!

–

When your account is low or empty, you

receive a notification to Top-Up.

Top-Up your account

Top-Up with a Debit Card, Credit Card, or

PayPal account

Top-Up is how you increase your Virgin Mobile

account balance. You can Top-Up your Virgin

Mobile account right from your phone. First, buy

a Top-Up card at the thousands of retailers that

carry them, or register your debit card, credit

card, or Paypal account at

Before you can Top-Up from your phone with a

debit card, credit card, or Paypal account, you

need to register the credit/debit card or Paypal

account at www.virginmobileusa.com.

www.virginmobileusa.com.

User Guide for the Cyclops Phone

1. Enter your vKey and press

2. Scroll down to select Login and press

3. Enter the amount you want to Top-Up and

press

4. Scroll down to select Top-Up Now and press

5. Your phone will confirm the amount you want

to Top-Up. Scroll down to select Yes and press

6. That's it. You will receive a message letting

you know that you’ve Topped-Up your

account. Press

7. Press to exit.

To find a store near you that sells Top-Up cards,

select Find a Store from the Top-Up menu.

Note: You can also Top-Up over the Web at

www.virginmobileusa.com.

For more information

To learn more about your Virgin Mobile account

and Virgin Mobile’s service options, visit

www.virginmobileusa.com.

My Account

MAKING AND ANSWERING CALLS

Answering a call

Phone calls

When a call comes in, the phone rings, vibrates,

or lights up, and an animated icon appears.

The phone number of the caller also appears if it

is not restricted. If the number is stored in your

Contacts directory, the contact name appears.

Making a call

Make sure you are in an area where a signal

can be received. Look for the

symbol on the

main screen. The more bars you see in this

symbol, the stronger the signal. If there are no

bars, move to where the signal strength is better.

When the phone has been idle for a time, it

changes to power save mode. When you see your

phone’s screen dim, press any key to return to

normal operating mode.

•

Press

- or -

Press

to answer the incoming call.

•

to answer the incoming call and

turn on the speakerphone.

Answering calls using the flip

Entering a number

You can set the phone to answer immediately

when you open the flip.

1. Enter the phone number and press

2. Press to end the call.

•

Select Menu → Settings → Convenience →

Open to answer → Enabled.

Using voice dialing

–

Select Disabled to have the phone

Voice dialing requires that a contact be saved with

a voice tag. See page 45.

continue ringing when you open the flip.

Answering calls using “Any key”

1. Press

to initiate voice dialing.

You can set the phone to answer calls

when you press any key on the keypad except

2. Say the name of the contact when prompted.

The phone places the call.

, or

3. Press

to end the call.

•

Select Menu → Settings → Convenience →

Any key → Any key answer.

Note: You cannot use Any key answer and Any

key mute at the same time, see “Silencing a call

using “Any Key”” on page 12.

User Guide for the Cyclops Phone

Adjusting the volume during a call

Calling a saved number

•

To adjust the earpiece volume during a call,

press the side volume key up or down.

If you have already saved a phone number, you

can use the Contacts list to find it quickly.

1. From the main screen, press

Silencing an incoming call

select Contacts.

•

Press

to select Silence.

2. Scroll down the list to find the contact you

Note: In the absence of voicemail, this feature

drops the call.

want to call.

3. Highlight the name and press

to dial

- or -

the number.

•

Press

then press

to answer the call.

Using the speakerphone

This action silences the current call only. The next

call rings as normal.

Your Cyclops phone has a built-in speakerphone.

•

To turn on the speakerphone, press

you press during an incoming call alert,

you answer the call.

. If

Silencing a call using “Any Key”

You can set the phone to mute the ringtone

on incoming calls by pressing any key except

The

icon at the top of the phone screen

, or

indicates that the speakerphone is on.

•

Select Menu → Settings → Convenience →

Any key → Any key mute.

•

To turn off the speakerphone, press

Setting the phone to hold calls

You cannot use Any key mute and Any key answer

at the same time, see “Answering calls using “Any

key”” on page 11.

The Hold Call feature allows you to place

incoming calls on hold until you are ready to

answer them.

Redialing a number

Note: This feature will not work if “Open to

Answer” is enabled. See “Answering calls using

the flip” on page 11.

•

To redial a recent call, press

your Recent calls list. Highlight a phone

number or name and press

Tip: To redial the last number called,

received, or missed, press three times.

twice to open

1. Select Menu → Settings → Convenience →

Hold call → Enabled.

Making and Answering Calls

–

If you have not recorded a hold message,

you are prompted to record one, such as

“Please hold. I’ll answer in a minute.”

Recent calls

Dealing with missed calls

When you have missed a call, “Missed Call”

appears on your screen unless the caller leaves

a voicemail.

2. Record the message twice, as prompted.

3. Select Save or Options

(Play, Re-Record, or Exit).

•

To clear the screen, press

To return the call, press

to select OK.

The next time a call comes in, you have the option

of placing it on hold.

to select Calls

then press

To view details of the call, press

Calls then press to select Details.

Placing a call on hold

•

to select

You can place a call on hold once you have

enabled this feature.

Setting missed call alerts

Note: If you are already on a call and you receive

another call, you cannot place the incoming call

on hold. It goes to voicemail.

You can set an alert to beep every five minutes

after you have missed a call.

1. Select Menu → Settings → Sounds →

1. When a call comes in, press

to select

Alerts → Missed call alert.

Options → Hold call. The caller is placed on

hold and hears your recorded hold message.

2. Select an option and press

2. To speak to the caller, select Answer.

Viewing recent call details

- or -

Details on the last 60 calls you made, received, or

missed are stored in the Recent calls list and are

identified by the following icons:

To hang up without speaking to the caller,

select End Call.

Changing the hold message

Outgoing call

Missed call

Incoming call

1. Select Menu → Settings → Convenience →

Hold call → Re-Record msg and follow the

prompts.

2. Record the message twice.

3. Select Save or Options

(Play, Re-Record, or Exit).

User Guide for the Cyclops Phone

Viewing recent calls

Erasing recent calls

1. Select Menu → Recent calls.

2. Select either All calls, Incoming calls,

1. Select Menu → Recent calls →

Erase call lists.

Outgoing calls, or Missed calls.

2. Select either All calls, Incoming calls,

Outgoing calls, or Missed calls and

3. Select a recent call item and press

press

select Options:

3. Press

to select Yes.

–

Save adds the phone number to the

Contacts list.

Speed dialing

Send text msg sends a text message to

the contact.

Before you can use speed dialing, you must save a

phone number as a contact and assign a speed

dial location to it.

Send picture msg sends a picture message

to the contact.

•

To add a speed dial location to a saved or new

contact, see “Customizing a phone number”

on page 22.

Erase record erases the selected

call record.

Note: If the phone number is classified as

“secret,” you must enter your four-digit lock code

to view or edit it. For information on the lock

code, see “Changing your lock code” on page 43.

To classify a phone number as secret, see

“Customizing a phone number” on page 22.

To call a contact that has a speed dial location:

From the main screen, enter the one- or two-

digit speed dialing location and press

•

1-Touch dialing

1-Touch dialing is the fastest way to speed dial a

contact that has a speed dial location.

Calling recent calls

1. Press

down or select

Note: You must (1) enable 1-Touch dialing on

your phone and (2) have a speed dial location

assigned to a contact. See “1-Touch dialing” on

this page.

Menu → Recent Calls.

2. Select an option and press

3. Highlight the number you want to call and

press

Making and Answering Calls

Enabling 1-Touch dialing

Checking voicemail messages

•

Select Menu → Settings → Convenience →

When a voice message is received, your screen

displays “New Messages” along with the

symbol at the top of your screen. Standard airtime

charges apply.

1-Touch dialing → Enabled.

Using 1-Touch dialing

To call a contact that has a speed dial location:

If you see “New Messages”

•

From the main screen, press and hold the

speed dialing number. If it is a two-digit

number, press the first digit briefly, then press

and hold the second digit. For example, if the

speed dialing location is 15, press

1. Press

to select

Call, which initiates a call to your

voicemail number.

2. Follow the prompts to retrieve the message.

To clear the screen without checking messages:

briefly, then press and hold

•

Press

to select Ignore.

Voicemail

If you see only the

symbol

Setting up voicemail

1. Press and hold

to initiate a call to your

Before your phone can receive voicemail

messages, you must set up a 4-10 digit passcode

and record a personal voicemail greeting. When

you have set up your voicemail, all unanswered

calls to your phone are automatically transferred

to voicemail, even if your phone is in use or

turned off.

voicemail number.

2. Follow the prompts to retrieve the message.

•

You can set the phone to beep or vibrate every

five minutes to remind you that you have

voicemail. See “Setting sound alerts” on

page 39.

1. From the main screen, press and hold

Emergency services

dial into your voicemail.

Note: Regardless of your 3-digit emergency code

(911, 111, 999, 000, etc.), your phone operates

as described below.

2. Follow the system prompts to record a

greeting and complete the system setup.

Note: If you are having trouble accessing your

voicemail, contact Virgin Mobile.

•

Dial your 3-digit emergency code and

press

User Guide for the Cyclops Phone

You can call the code even if your phone is locked

or your account is restricted. When you call, your

phone enters Emergency mode. This enables the

emergency service exclusive access to your phone

to call you back, if necessary. To make or receive

regular calls after dialing the code, you must exit

this mode.

Exiting Emergency mode

When you have completed the emergency call:

1. Press

to select Exit.

2. Press

again to confirm your choice.

Note: To determine who has access to your

location, see “Setting position location” on

page 43.

Tracking calls

You can track the number and duration of calls

made and received on your phone.

•

Select Menu → Recent calls→ All calls timer.

This timer cannot be reset.

Timing your calls

You can set your phone to beep 10 seconds

before each minute passes when you are on a call.

•

Select Menu → Settings → Sounds →

Minute alert → Enabled.

Making and Answering Calls

ENTERING TEXT

You can enter letters, numbers, and symbols in

contacts, text messages, and your banner.

Entering numbers

•

To enter a number while in

a number key once.

mode, press

Understanding screen

To enter a number while in

mode, press and hold a number key until the

number appears on the screen.

The current entry mode

(and capitalization setting, when applicable)

are indicated by icons.

characters

remaining

capitalization setting

Entering words letter by letter

1. Press a key once for the first letter, twice for

text entry

mode

the second letter, and so on.

2. Wait for the cursor to move right and enter the

text entry

fields

next letter.

Note: To enter a space, press

Entering words quickly

Text entry modes

When you press a series of keys using

checks its dictionary of common words and

guesses at the word you are trying to spell.

mode,

There are six text entry modes:

Case change

Rapid Entry

Add Symbol

1. For each letter of the word you want, press the

Numbers only

key once. For example, to enter the word

“any” press

2. If the word doesn’t match what you want,

press to look at other word matches.

3. When you see the word you want, press

→

Normal alpha

Add Smiley

Note: The mode you start in depends on the task

you are doing. For example, when entering a

phone number, you’re in number mode. When

entering a name for a contact, you’re in normal

text mode. See “Changing modes” on page 18.

User Guide for the Cyclops Phone

Entering symbols

Changing modes

While entering text in

symbols by pressing

mode, you can enter

until you see the symbol

Sometimes you need to change modes. For

example, to enter numbers in an email address

you want. Using this method, you have access to

the following symbols:

while in

mode, enter the numbers, and then change

back to mode to complete the address.

To change text entry modes:

mode, you must change to

@ ?

To access the full set of symbols:

1. From the text entry screen, select Options.

‘

•

Press and hold

until the icon for the

mode you want appears.

2. Select

Add Symbol.

- or -

3. Press

down to view the list of symbols.

•

Select Options and then select a different

4. Press the number key corresponding to the

mode.

symbol you want.

Capitalization settings

Entering smileys

You can change capitalization at any time while

1. From the text entry screen, select Options.

entering text. Simply press

or lower case while in

to choose upper

2. Select

Add Smiley.

Normal alpha mode.

3. Press

down to view the list of smileys.

4. Press the number key corresponding to the

smiley you want.

Switching default text entry modes

You can change the default text entry mode when

creating a text message. This setting applies only

to the message body screen, not the “To” screen.

1. Select Menu → Messaging →

Msg settings → Text entry.

2. Select Normal alpha or Rapid mode.

Entering Text

Quick reference to text entry

This table gives general instructions for entering letters, numbers, and symbols.

For keypad

To...

Do this...

Enter a letter

Use

mode and press a key, see “Text entry modes” on

page 17.

Enter a number

Enter a symbol

Enter a smiley

Use

mode and press a key. For more options, see “Text entry

modes” on page 17.

Use

mode and press a key. For more options, see “Text entry

modes” on page 17.

Use

mode and press a key once to enter its number. For more

options, see “Text entry modes” on page 17.

Enter a space

Press

Erase a character

Erase all characters

Press and hold

Move the cursor right or left

Move the cursor up or down

Change text entry modes

Capitalize any letter

Press

right or left.

up or down.

Press and hold

mode, press

. Choose

Lowercase any letter

Change to Initial Caps

Select soft options on the screen

Press

User Guide for the Cyclops Phone

STORING CONTACTS

Use your phone’s Contacts directory to store

information about a person or company. Each

contact entry can have up to six phone numbers,

two email addresses, two Web addresses, two

street addresses, and a space for notes.

Adding a code or extension

When you save the phone number of an

automated service, you may include a pause to

stop dialing, for example, where you would wait

to dial an extension.

1. From the main screen, enter the phone

Creating a new contact

1. From the main screen, enter the phone

number you want to save, including the

area code.

number.

2. Press

to select Options.

3. Select a type of pause:

–

Time pause causes the phone to

stop dialing for two seconds.

Hard pause causes the phone to

stop dialing until you select

Options → Release while making the call.

2. Press

to select Save.

3. Press

to select Save new contact.

4. Enter a name for the contact.

–

If you need to learn how to enter letters,

see page 17.

4. Enter the remaining numbers.

–

To add a symbol or smiley to the contact

name, or to change the text entry mode,

5. Press to select Save.

press

to select Options.

Customizing your contacts

5. Either save now or add more

You can customize each contact in your Contacts

directory by assigning ringtones, pictures, and

number types, or by classifying your contacts as

Personal or Business.

contact information.

–

To save now, press

to select Save.

To enter additional phone numbers, email

and Web addresses, or notes, press

down repeatedly. For help switching

between numbers and letters for email or

Web addresses, see “Changing modes” on

page 18.

Assigning ringtones

1. Press

to select Contacts.

2. Highlight a contact and press

3. Highlight the contact name and press

select Options.

Storing Contacts

4. Select Ringer → Assign ringer.

5. Scroll down the list to hear the different

5. Highlight an option to designate the number

as General, Work, Home, Mobile, Pager, or

Fax and press

. The associated icon

ringtones or press

from your Saved Sounds folder.

6. Press to assign the selected ringer.

to assign a ringer

appears next to the number in your Contacts

directory and Recent calls list.

general

work

email address

street address

Web page URL

note

Assigning pictures

1. Press

to select Contacts.

2. Highlight a contact and press

home

3. Highlight the contact name and press

mobile

pager

fax

select Options.

4. Select Picture → Assign picture →

My pictures.

Tip: To take a new picture, select Picture →

Assign picture → Take picture now.

6. Press

to select Save.

5. Scroll through the list to view your pictures

Editing a contact

and press

to assign it to your contact.

1. Press

2. Highlight a contact and press

3. Highlight the contact name or number and

press to select Edit.

to select Contacts.

Assigning number types

When you assign a number type, an icon is placed

in front of a contact number to specify the type of

number, such as work, home, or mobile.

4. Enter your changes and press

select Save.

1. Press

2. Highlight a contact and press

3. Highlight a contact number and press

to select Contacts.

Erasing a contact

1. Press

2. Highlight the contact to erase and press

3. Press to select Options.

4. Highlight Erase contact and press

5. Press to confirm.

to select Contacts.

the

to select Edit.

4. Press

down once and press

User Guide for the Cyclops Phone

–

Add voice dial to record a voice tag so you

can call a contact using voice recognition

(VR). For more information, see page 45.

Erase voice dial erases the voice tag

associated with the number.

Customizing a phone number

1. Press

to select Contacts.

2. Highlight the contact to edit and press

–

3. Press

down to highlight the

phone number.

Edit voice dial records a new voice tag.

4. Press

to select Options.

6. Enter the new information and follow

5. Highlight an option and press

the prompts.

–

Call to call the contact.

Send text msg brings you to the text

7. Select Save, if necessary.

messaging screen.

Send picture msg brings you to the picture

messaging screen.

Add speed dial assigns or removes the

speed dial location.

View number to see the selected

phone number.

Using groups

–

You can create and save a list of multiple

recipients. Your Cyclops phone stores five group

lists with up to 10 recipients per list.

Creating Groups

1. Select Menu → Contacts → Groups.

2. Press

to select New.

Erase number erases the number from

the contact.

3. Enter a name for the group. For help entering

Secret makes the number secret so that it

does not appear on the screen until the

lock code is entered. Secret numbers can

be called without a lock code.

(For more information, see “Erasing all

contacts” on page 43.)

Primary number makes this number the

first one that shows up when you open

the contact.

text, see page 17.

4. Press

to select Next.

5. Highlight a contact and press

to select

Add to check the box. Repeat for each contact

you wish to add.

6. Press

to select Done.

–

Customizing a group

1. Select Menu → Contacts → Groups.

2. Highlight the group name and press

Add to Group... adds the number to a

group. For more information, see page 45.

select Options.

Storing Contacts

3. Highlight an option and press

The menu skips to that letter of the alphabet.

- or -

Select Menu → Contacts.

–

View to see the contact in the group.

Edit to change the name of the group and

to add and remove contacts.

Erase erases the group.

Send text msg brings you to the text

messaging screen.

2. Select a search method:

–

View all lists all saved contacts.

Find name locates a specific name. Enter

part of the contact name then select Find.

Speed dial list or Voice dial list selects a

contact from the specified list.

–

Send picture msg brings you to the picture

messaging screen.

–

4. Enter the new information and follow

3. Highlight a contact and press

To call the contact, highlight the number

and press

the prompts.

–

5. Select Save, if necessary.

Setting Fast find

Finding contact information

With Fast find, you press one or two number keys

to view close matches of the number you are

looking for.

To find a phone number or contact, you can

(1) check the Frequent list, (2) search the

Contacts directory, or (3) use Fast Find.

To enable the Fast find setting

Checking the Frequent list

•

Select Menu → Settings → Convenience →

Fast find → Enabled.

From the main screen, press

select Contacts.

The last 15 of your most frequently called contacts

appear when the Frequent list is enabled. Scroll

past the double line to view the All Contacts list.

Using Fast find

1. From the main screen, press the number keys

corresponding to the letters of the name you

want to find. A matching contact or speed dial

entry appears.

To enable the Frequent list setting

•

Select Menu → Settings → Convenience →

Frequent list → Enabled.

2. Press

down to scroll through

Searching the Contacts directory

matching entries.

1. Press

to select Contacts for a list of all

3. Highlight the name you want then press

contacts. To quickly go through the list, enter

the first letter of the contact.

call the number.

User Guide for the Cyclops Phone

TEXT MESSAGING

This chapter describes how to send, receive, and

erase text messages from your phone. For

information on voicemail messages, see

“Voicemail” on page 15.

For more about group lists, see “Creating and

editing prewritten messages (auto text)” on

page 29.

To learn how to enter symbols, see “Entering

symbols” on page 18.

Important: The features and menus described in

this chapter may vary depending on services

available in your area. Check with Virgin Mobile

for details and pricing.

To add multiple recipients:

–

Enter a space after the first number then

enter another recipient.

- or -

Press

Sending text messages

–

to select Options then select

You can send text messages to phones that are

capable of receiving them or to email addresses

Charges apply. See www.virginmobileusa.com

for pricing.

Recent list, Contacts, or Groups. Highlight

a contact and press

Note: You can send a message to a maximum

of 10 recipients. The messages are sent one at

a time, once to each recipient. Standard text

messaging charges apply for each recipient.

Creating a text message

1. Select Menu → Messaging → Send text msg.

3. When you are done entering addresses,

Tip: Press

right to access a shortcut to

press

twice.

the text message screen.

4. Enter the message

2. Enter a recipient’s phone number or

- or -

email address manually

Add auto text, symbols, or smiley’s in your

message. See “Including prewritten text

and symbols” on page 25 for information.

- or -

Press

to select Options and then select

Recent list or Contacts.

5. Press

to select Send. See “Setting sending

Select a contact and press

options” on page 25 for information about

how and when you want the message to be

received.

Highlight the number field and press

Text Messaging

Select a contact and press

the number field and press

. Highlight

Including prewritten text

and symbols

–

Save message saves the message in

your Drafts folder. This prevents the

message from being deleted if you have

activated Auto-Erase and enables you to

send the message to others.

During text entry, you can insert auto text,

symbols, or smiley’s in your message.

1. From the text entry screen, select Options.

2. Select an option and press

–

Insert auto text to scroll through the list of

options and press to select one.

–

Save auto text saves the message you have

just entered as a prewritten message then

returns to the message entry screen so you

can send the message.

–

Add symbol to scroll through the list and

press the corresponding number key or

letter key to select it.

Settings allows you to choose from the

–

Add smiley to scroll through the list and

press the corresponding number or letter

key to select it.

following after pressing

•Callback number includes a callback

number with the message to let recipients

know at what number they can call you

back. Select OK to include your own

number or enter a different callback

number then select OK.

3. When you have finished your message, select

Send. See “Setting sending options” on

page 25 for information about how and when

you want the message to be received.

•Validity period → Set Time if a message

fails to reach the recipient, this setting

allows you to set a date and time that the

network will stop re-sending the message.

The default time is 24 hours.

Setting sending options

When you are ready to send a message, you have

several options for how and when you want the

message to be received.

1. Once you have completed the message,

2. When you have finished setting options, press

select Options:

to return to the message window.

–

Add address returns to the “Send To”

screen to add another recipient without

losing the message. Enter a recipient

manually or select Options to access your

Recent list, Contacts, or Groups and

3. Press

to select Send.

press

User Guide for the Cyclops Phone

•

If you don’t wish to answer the call, press

to select Options and then press to select

Ignore or press to select Silence then

press to answer.

Adding a signature

The signature you create is included at the end of

all outgoing messages and is counted as

characters in your messages; however, it does not

appear in the message creation screen.

Viewing your sent messages

To create a signature:

To save your outgoing messages, you must first

enable this feature.

1. Select Menu → Settings → Messaging →

Signature.

To enable the Save to outbox setting

1. Select Menu → Messaging →

Msg settings → Save to outbox.

2. Enter your signature in the text field.

3. Select OK to save the setting.

Note: The characters in the signature are

included in the total character count of the

message. See “Creating a text message” on

page 24.

2. Select an option and press

–

Prompt allows you to choose whether or

not to save your message when you send it.

–

Enabled automatically saves all

successfully sent messages in the

Outbox folder.

If you cannot send messages

You may not be able to send or receive messages

if your phone’s memory is nearly full, or if digital

service is not available at the time. To free up

memory, erase old messages. See “Erasing

messages” on page 28.

To view successfully sent messages:

1. Select Menu → Messaging → Outbox.

2. Press

up or down through the list of

messages. One of the following symbols

appears next to each message:

Receiving incoming calls while

creating messages

The scheduled message will be sent at

the scheduled time. You cannot cancel

delivery of the message.

•

To answer the call, press . Your message is

saved to the Drafts folder. To return to the

message, select Menu → Messaging →

The scheduled message was sent and

delivered as scheduled. You cannot

cancel delivery of the message.

Drafts. Choose a message and press

select Edit.

Text Messaging

If you see the “New Messages” note

The message has been sent to more

than one recipient.

•

To view the message, press

to select

InBox, highlight the message, and press

to select View.

The message was never sent or not sent

since it was last modified. You can

cancel delivery of the message.

•

To Ignore the message, press

Note: If you receive a new message while you are

reading a message, the one you are reading will

be replaced by the new one. You can find the

older message in the Inbox:

Viewing failed or pending messages

Failed or pending messages are stored in

your Outbox.

•

Select Menu → Messaging → Inbox.

To view your Outbox:

If you see the

symbol

1. Select Menu → Messaging → Outbox. A list

1. Select Menu → Messaging → Inbox. A list of

of all failed or pending messages appears.

all your received messages appears.

2. Scroll through the list of messages and press

to read one.

The message is pending and will be sent

when possible. You can cancel delivery of

the message.

Reading the message

The options available to you may vary. Check with

Virgin Mobile.

The message cannot be sent because

service is not available. An alert appears

on your phone if the message cannot be

sent.

1. If the text message is long, press

down to

view the entire message.

2. When you are finished, you can press

Reply to the sender or press

to set

additional Options for the message:

Receiving text messages

When a text message is received, your screen

–

Forward to forward the message.

Erase to erase the message.

displays “New Message(s)” with the

symbol

Lock msg to protect the message from

being accidentally deleted.

at the top of your screen. The symbol flashes if the

message is urgent.

User Guide for the Cyclops Phone

–

Reply with copy to reply to the message

3. Highlight the message to erase and

with a copy of the original attached.

press

–

Save message to save the message.

4. Press

to select Options.

Save auto text to save the text from the

message as auto text, which you can insert

into other messages. Graphics and sound

are not saved as part of auto text.(For

more about auto text, see page 29.)

5. Select Erase and press to erase the

message. A notification appears: “Erase this

message?”

6. Select Yes to erase the message.

Note: You can erase a scheduled message from

the Outbox, but you cannot cancel delivery of

the message.

–

View Sender information.

Note: The

symbol indicates that a graphic did

not come through. It may be too large or

incorrectly formatted.

Erasing all messages

1. Select Menu → Messaging → Erase msgs.

Setting message alerts

2. Select a folder from which to erase all

messages: Inbox, Outbox, Saved folder, Drafts

folder, or All messages. To erase messages

from all folders, select All messages.

You can set your phone to alert you of incoming

text messages or pages. For more information,

see “Setting sound alerts” on page 39.

3. A message appears: “Erase all messages?”

Erasing messages

It is a good idea to erase old messages to free up

memory in your phone.

Select Yes to erase messages or No to cancel.

Erasing messages automatically

Use this setting to have old messages

automatically erased from the Inbox when

memory is low.

You have the option of erasing text messages and

pages as you send or read them, erasing them one

at a time from the list in the Outbox or Inbox, or

erasing them all at once.

•

Select Menu → Messaging →

Msg settings → Auto-Erase → Inbox msgs.

Older messages are erased as new messages

are received.

Erasing single messages

1. Select Menu → Messaging.

2. Select the type of text message you want to

erase and press

: Inbox, Outbox, Saved,

or Drafts.

Text Messaging

9. To send a message to your new group, see

Customizing message settings

To make messaging easier, you can customize

settings for sending and receiving messages.

“Sending text messages” on page 24.

Creating and editing prewritten

messages (auto text)

Creating groups

Your phone comes with pre-written (auto text)

messages, such as “Please call me,” which you

can insert into the body of a text message. You can

edit these messages and create new ones. Your

phone stores up to 40 auto text messages, with up

to 100 characters per message.

You can create and save a list of multiple

recipients. Your Cyclops phone stores five group

lists with up to 10 recipients per list.

1. Select Menu → Settings → Messaging →

Groups → Create new.

2. Enter a name for the list. For help entering

1. Select Menu → Settings → Messaging →

text, see page 17.

Auto text.

3. Press

to select Next.

2. Highlight an auto text message and press

4. To enter the first phone number or email

to select Edit to edit the pre-written message.

address, select an option:

- or -

–

Recent list to select numbers from your

Recent List.

To create a new pre-written message, press

to select New msg.

Enter from scratch to enter the phone

number or email address manually.

3. Enter the text and press

to select Save.

For help entering text, see page 18.

Contacts list to select numbers from your

Note: You can also save a message you have

written or received as auto text. See “Setting

sending options” on page 25 or “Reading the

message” on page 27.

phone book.

5. Locate the contact number and press

twice.

6. To add additional recipients, press

select Options → Recent list or Contacts.

7. Locate the contact you want to add to the

group and press

Repeat step 6. and 7. to add recipients.

8. When finished, press to select Done.

twice.

User Guide for the Cyclops Phone

PICTURE MESSAGING

Note: You can send one picture message to a

maximum of 10 recipients.

Sending picture messages

You can send picture messages to phones that are

capable of receiving them or to email addresses.

For details and pricing, check with Virgin Mobile.

You can choose to send a copy or blind copy.

5. Press

down to enter a recipient in the CC

or BCC fields.

Note: Size limits may apply to picture message

6. Press

down to enter a message in the

files. Visit www.virginmobileusa.com for details.

Subject field. Choose a method:

Creating a picture message

•

Enter the subject text manually, or

1. If you do not have pictures stored in your

picture folder, select Menu → Messaging →

Send picture msg and then continue at step 3.

Press

to select Options.

7. Press

down to enter a brief text message

in the Text field.

If you have pictures stored in your picture

folder, select Menu → Messaging →

Send picture msg and then continue at step 2.

•

Enter the text manually, or

Press

to select Options.

8. Press

down once to enter a image in the

2. Press

left, right, up, or down to highlight

to select it.

Image field.

a picture and press

9. Press

to select Options:

3. Enter the recipient’s phone number or email

address in the To field.

Note: You may add only one picture per

picture message.

4. To add additional recipients:

•

Take a picture to instantly take a new photo

and attach it to your message.

Enter a space after the first phone number or

email address, then enter another recipient

manually

My graphics to access all graphic files in

the phone.

- or -

–

My pictures displays your photos taken in

a table/thumbnail view.

Press

Contacts or Group Lists. Highlight a contact

and press twice to select it.

to select Options. Then select

–

VirginXL graphics displays stored images

on the phone.

picture messaging

•

Highlight an image and press

Select to attach it to your message.

to choose

Receiving picture messages

When a picture message is received, your screen

displays the picture alert “New Message(s)” along

with the question “Retrieve Now?” Charges apply.

See www.virginmobileusa.com for pricing.

10. Press

and press

down once to enter sound

to select Options:

Note: You may add only one new or stored

sound per picture message sent.

•

To download the message, press

Yes. If you view the picture alert from the

Inbox, select Get Now.

to select

•

Record sound to instantly record a new sound

and attach it to your message.

To download the message at a later time, press

to select

Options → Retrieve Later.

My sounds to display a list of categories that

contain saved or downloaded sounds and

voice memos.

To erase the message without viewing it, press

–

Saved sounds displays sound clips saved

to select

on the phone.

Options → Erase.

–

Voice memos lists your saved

voice memos.

Note: If a picture message is received during a

call, then the phone screen displays the alert

“New Message(s)” after the call ends.

•Highlight a sound and Press

choose Select to attach it to your

message.

Viewing picture messages

11. Before sending your message, press

After you have downloaded a picture message, a

appears on your phone’s screen and remains

until all messages are viewed. The message is

stored in the Inbox until the full message is

received, regardless of the auto receive or prompt

setting.

select additional Options:

–

Preview message plays your picture

message prior to sending.

–

Save message allows you to save your

picture message to the Drafts Folder and

send it later.

1. Press

message is long, press

entire multimedia message.

to View the picture message. If the

–

Add address allows you to add additional

addresses to your picture message prior to

sending it.

down to view the

12. Press

to select Send. This sends your

picture message.

User Guide for the Cyclops Phone

2. Press

to select Options. Press

down

–

Save message saves the picture message

to highlight additional options for the

multimedia message:

to the Saved Folder on the phone.

3. When you are finished viewing the picture

Note: The options available to you may vary.

message, select Reply or press

Check with Virgin Mobile.

While viewing a message, press

to view all

–

Forward launches the message creation

screen, allowing you to forward the

picture message. The original address is

not shown, nor the graphic, sound, and

text fields.

numbers, Web sites, and links associated with

the message.

–

Erase allows you to delete the currently

displayed picture message.

Message info displays picture message

information (priority, sender, subject, time

sent and received, and message size).

–

Replay allows you to replay the message.

Mute silences the embedded sounds in the

picture message.

–

Call initiates call to sender of

picture message.

Save picture saves the currently

viewed picture embedded in the

picture message.

–

Save sound saves the current sound

embedded in the picture message.

Save address extracts email addresses,

phone numbers, and/or URLs from the

sender info and picture message body.

–

Save as auto text saves the text in the

picture message to the auto text list.

picture messaging

IM^®

Accessing the IM service

Send IM message

Select Menu → Messaging → Send IM to access

IM and send an instant message.

Now you can access the AOL Instant

Messenger™ (IM) service from your Cyclops

phone. Check Virgin Mobile’s Web site at

www.virginmobileusa.com for availability

and pricing.

To launch IM, select Menu → IM.

Note: You cannot receive incoming calls during a

IM session. All incoming calls are automatically

sent to your voicemail.

Ending an IM session

Press

from any IM page.

Navigating IM

•

Press

and to highlight one.

up or down to scroll through items

Press

option.

to select an IM menu item or

Press

to go back one screen.

Note: A scroll bar on the right side of the screen

indicates that there is more text. Press

to go to the next screen of text. Press

move back one screen.

down

User Guide for the Cyclops Phone

VIRGINXL

•

Press

to go back one screen.

Accessing VirginXL

With VirginXL, you can access a variety of

Note: A scroll bar on the right side of the screen

indicates that there is more text. Press

to go to the next screen of text. Press

move back one screen.

down

exclusive music, entertainment, and information

services from your Cyclops phone. Download the

latest games, ringtones, wallpapers, screen

savers, and other content; surf the web; and more.

New VirginXL features are added all the time.

Check Virgin Mobile’s Web site at

www.virginmobileusa.com for availability

and pricing, or check directly from your phone

through the VirginXL menu. Charges apply.

To launch VirginXL:

•

From the main screen, press

- or -

left.

Select Menu → VirginXL.

Note: You cannot receive incoming calls

during a VirginXL session. All incoming calls

are automatically sent to your voicemail.

Ending a VirginXL session

•

Press

from any VirginXL page.

Navigating VirginXL

•

Press

up or down to scroll through items

and to highlight one.

•

Press

to select a VirginXL menu item

or option.

VirginXL

10 MY STUFF

Note: The downloaded ringtone is also listed in

the Ringtones folder and available to assign to

individual contacts or as the Personal or Business

ringtone. See “Creating a new contact” on

My ringtones

The My ringtones folder stores your preloaded and

downloaded ringtones. You can download the latest

ringtones to your Cyclops from the Virgin Mobile

Web site at www.virginmobileusa.com or directly

from your phone using VirginXL.

page 20 and “Assigning ringtones” on page 20.

My games

Select Menu → My stuff → My ringtones →

Get more ringtones. Charges apply.

You can download the latest games to your

Cyclops from the Virgin Mobile Web site at

www.virginmobileusa.com or directly from your

phone using VirginXL. Select Menu → My stuff →

My games → Get more games. Charges apply.

Note: If you don’t have enough money in

your account, you will need to Top-Up

before downloading.

Downloading ringtones

Note: If you don’t have enough money in

your account, you will need to Top-Up

before downloading.

1. Press

left to launch VirginXL and then

search for ringtones.

1. Press

left to launch VirginXL and then

2. Follow the prompts to purchase and

search for games.

download the selected ringtone.

2. Follow the prompts to purchase and

Downloaded ringtones are stored in the

My stuff → My ringtones folder in your phone in

order of newest to oldest.

download the selected game.

Downloaded games are stored in the

My stuff → My games folder in your phone.

Assigning downloaded ringtones

1. Select Menu → My stuff → My ringtones.

2. Select a downloaded ringtone and press

My other stuff

You can download the latest applications to your

Cyclops phone from the Virgin Mobile Web site at

www.virginmobileusa.com or directly from your

phone using VirginXL. Select Menu → My stuff →

My other stuff → Get more stuff. Charges apply.

to select Options → Set Default.

User Guide for the Cyclops Phone

Note: If you don’t have enough money in your

account, you will need to Top-Up before

downloading.

Note: Downloaded graphics are stored in order

of newest to oldest and can be assigned as either

screensavers or wallpaper.

1. Press

left to launch VirginXL and then

Assigning downloaded graphics

search for applications.

1. Select Menu → My stuff → My graphics.

2. Select My pictures, VirginXL graphics,

2. Follow the prompts to purchase and

download the selected application.

Wallpapers, Screensavers or Caller IDs, and

The downloaded application is stored in the

My stuff → My other stuff folder in your phone.

press

3. Scroll to the graphic you want to assign

and press to select Options.

4. Highlight Set Default or Assign and

press

My graphics

The My graphics folder stores your downloaded

graphics. Download the latest wallpapers and

screensavers to your Cyclops from the

Virgin Mobile Web site at

My sounds

You can record and save voice memos and all

received attached sound files to My sounds. To

listen to saved sounds or recorded voice memos:

www.virginmobileusa.com or directly from your

phone using VirginXL. Select Menu → My stuff →

My graphics →

Get more graphics. Charges apply.

1. Select Menu → My stuff → My sounds.

2. Select Saved sounds or Voice memos and

Note: If you don’t have enough money in

your account, you will need to Top-Up

before downloading.

press

3. Scroll through the lists to listen to the

saved sounds.

1. Press

left to launch VirginXL and then

search for graphics.

4. Highlight a sound and press

to select

Options.

2. Follow the prompts to purchase and

download the selected graphic.

5. Highlight Record New, Erase, Lock, Rename,

Details, or Erase All and press

3. Press

to return to the main screen.

The downloaded graphic will be stored in the

My stuff → My graphics folder in your phone.

My stuff

11 CUSTOMIZING YOUR PHONE

The contents of the Settings menu are as follows:

Sounds

Ringtone volume

Display

Greeting banner

Call options

Add voice dial

Security

Lock phone

Ringtones

Menu style

Color themes

Wallpaper

Screensavers

Backlight

Erase voice dial

Voice training

Voice wake-up

Voice answer

Expert mode

Change lock code

Emergency numbers

Erase contacts

Business ringtones

Personal ringtones

Flip open

Network

Privacy alert

Flip closed

Pwr on/off sound

Key volume

Key length

Auto-Hyphen

Time/Date format

Contrast

Location

Messaging

Alerts

Groups

Accessories

Pwr backlighting

Alerts

Brightness

Auto text

Text entry

Signature

Save to outbox

Auto-Erase

Callback number

Headset ringing

Auto-Answer

TTY

Smart sound

Minute alert

Earpiece volume

Spkrphone volume

Convenience

Open to answer

Fast find

Frequent list

Hold call

Phone Info

Build Info

Icon Keys

1-Touch dialing

Any key

Camera

Resolution

Picture quality

Shutter sound

Viewfinder display

User Guide for the Cyclops Phone

2. Scroll down the list to hear the different rings

and press to select one or press to

Silencing all sounds

Your phone is set to make sounds when you

receive calls, press keys, navigate through menus,

and receive alerts (such as new messages). You

can silence all sounds and set the phone to vibrate

when you receive calls and alerts.

select Saved sounds.

Note: Downloaded ringtones are added to the

end of the standard list of ringtones.

Changing your personal ringtone

Setting the phone to vibrate

Your Cyclops phone has multiple ringtones you

can choose to use for incoming calls from your

Personal group.

•

Press and hold

Turning sounds back on

1. Select Menu → Settings → Sounds →

•

Press and hold

Personal ringtones.

2. Scroll down the list to hear the different rings

Setting ringtones

and press

to select one or press

select Saved sounds.

Changing your default ringtone

Your Cyclops phone has multiple ringtones you

can choose to use for incoming calls.

Setting sounds for your phone

You can set your phone to sound tones when you

open and close the flip and when you turn the

phone on and off. Sounds will not occur during

an incoming call, if you are in a call, or if a

headset or car kit is attached to your phone.

1. Select Menu → Settings → Sounds →

Ringtones.

2. Scroll down the list to hear the different rings

and press

to select one.

Changing your business ringtone

Set sound when flip opens

Your Cyclops phone has multiple ringtones you

can choose to use for incoming calls from your

Business group.

1. Select Menu → Settings → Sounds →

Flip open.

2. Scroll through the list to hear the sounds and

1. Select Menu → Settings → Sounds →

press

to select one.

Business ringtones.

Customizing Your Phone

3. Press

to select Save.

Set sound when flip closes

1. Select Menu → Settings → Sounds →

Setting key length

Flip closed.

You can change the duration of the tones the

phone makes when you press the keys.

2. Scroll through the list to hear the sounds and

press

to select one.

1. Select Menu → Settings → Sounds →

Key length.

Set sound when phone powers on

or off

2. Choose Normal or Long and press

•

Select Menu → Settings → Sounds →

Setting sound alerts

Pwr on/off sound → Enabled.

You can choose how you want be alerted of

incoming voicemail, pages, text messages or

missed calls.

–

To deselect this sound, select Disabled.

Adjusting volume

You can adjust the earpiece, speakerphone, and

ringtone volume as well as key tones.

1. Select Menu → Settings → Sounds →

Alerts.

2. Select the type of alert: Message alert, Page

alert, Voicemail alert, Missed call alert, or

Reminder beep.

Adjusting the ringtone volume

1. Select Menu → Settings → Sounds →

3. Select an option and press

Ringtone volume.

2. Press

right to increase the volume, or left

Using smart sound

to decrease the volume.

You can set a baseline volume that the phone uses

to automatically adjust the earpiece volume when

there is a change in the amount of noise around

you or the caller’s voice.

3. Press

to select Save.

Adjusting key tone volume

You can change the volume of the tones the phone

makes when you press the keys.

•

Select Menu → Settings → Sounds →

Smart sound → Enabled.

1. Select Menu → Settings → Sounds →

Key volume.

Adjusting the earpiece volume

2. Press

right to increase the volume, or left

To adjust the earpiece volume manually during a

to decrease the volume.

call, press

up or down.

User Guide for the Cyclops Phone

To set the earpiece volume:

1. Select Menu → Settings → Display →

Menu style.

1. Select Menu → Settings → Sounds →

Earpiece volume.

2. Select an option and press

2. Press

right to increase the volume, or left

–

Graphic displays icons of each menu item,

to decrease the volume.

with its name at the bottom of the screen.

3. Press

to select Save.

–

List displays a list of each menu item.

3. Press

to return to the main screen. The

Adjusting speakerphone volume

next time you select Menu, you see the menu

style you selected.

1. Select Menu → Settings → Sounds →

Spkrphone volume.

Selecting a color theme

2. Press

right to increase the volume, or left

to decrease the volume.

You can select a color theme for the display

background of your phone.

3. Press

to select Save.

1. Select Menu → Settings → Display →

Color themes.

Personalizing the screen

2. Scroll through the options to view the

Changing your banner

color themes and press

to select one.

The banner is the personal label for your phone.

It appears on the main screen above the time and

date. The banner can be up to 14 characters long.

Selecting wallpaper

Wallpaper appears on the main screen.

1. Select Menu → Settings → Display →

Greeting banner.

Wallpaper.

2. Press

to select Edit.

2. Highlight a wallpaper design and press

3. Press

to clear the screen.

- or-

4. Enter your new text.

Press

to access Options:

5. Press

to select Save.

Take a Picture - take a picture and select it as

a wallpaper.

Choosing a menu style

My Pictures - allows you to select a picture

from your picture folder.

Two menu styles are available: Graphic and List.

Customizing Your Phone

My Graphics - allows you to select a graphic

from your media folder.

Note: Downloaded screensavers are saved in

Menu → My stuff → My graphics →

Screensavers.

3. Press

4. Press

to assign the wallpaper.

to return to the main screen.

Adjusting the backlighting

Note: Downloaded wallpapers are saved in

Menu → My stuff → My graphics →

VirginXL graphics.

Your screen lights up while you are in a call or

when you press a key on the keypad. However,

you can set the length of time that bright

backlighting remains on.

Selecting a screensaver

1. Select Menu → Settings → Display →

Screensavers appear on the main screen when the

flip is open or closed and are activated 10

seconds after the last keypress. Incoming calls

and alerts override screensavers.

Backlight → Duration.

2. Select an option and press

–

7 seconds, 15 seconds, or 30 seconds—

(Default) Turn backlighting on for 5, 10,

or 30 seconds after your last keypress.

1. Select Menu → Settings → Display →

Screensavers.

–

7 sec. & in call, 15 sec. & in call, or 30 sec.

& in call—Turn backlighting on for the

duration of a call, and for 5, 10, or 30

seconds after your last keypress.

2. Highlight a screensaver and press

. The

image displays.

- or-

Press

to access Options:

–

Disabled—Turns off backlighting.

Take a Picture - take a picture and select it as

a screensaver.

Note: The “in call” settings drain the battery

more quickly.

My Pictures - allows you to select a picture

from your picture folder.

Using power save mode

My Graphics - allows you to select a graphic

from your media folder.

You can conserve battery life by activating Power

save mode to dim the backlight set in the

procedure above. The backlighting appears for

the selected duration but is less bright than with

Power save off.

3. Press

to assign the screensaver.

4. Press

to return to the main screen

and wait 10 seconds to view the screensaver

you chose.

•

Select Menu → Settings → Display →

Backlight → Pwr save mode → On.

User Guide for the Cyclops Phone

2. Press

left or right to adjust the brightness

Setting power backlighting

and select Save.

You can set backlighting to remain on when an

external power source, such as the AC adapter, is

used with the phone.

Changing the display brightness

1. Select Menu → Settings → Display →

Note: Power backlighting may not be available

with the optional desktop charger or other

accessories.

Brightness.

2. Press

left or right to adjust the contrast

and select Save.

1. Select Menu → Settings → Accessories →

Pwr backlighting.

Creating a secure environment

2. Select Always On to keep backlighting on.

This section describes all the features involved in

securing your phone and preventing access to

personal information. All security features are

shielded by a four-digit lock code.

Note: The battery charges slower when power

backlighting is on.

Setting numbers to auto-hyphenate

Locking your phone

Auto-hyphenation, when enabled, automatically

inserts hyphens into your phone numbers to be

consistent with the U.S. dialing plan.

When your phone is locked, you can call only

emergency numbers or Virgin Mobile’s customer

service number. You can still receive

incoming calls.

For example, 1-222-333-4444.

•

Select Menu → Settings → Display →

Auto-Hyphen → Enabled.

1. Select Menu → Settings → Security.

2. Enter your four-digit lock code.

3. Select Lock phone.

Choosing a different time/date format

1. Select Menu → Settings → Display →

4. Highlight an option and press

Time/Date format.

–

Never does not lock the phone.

2. Highlight an option and press

On power up locks the phone every time

Changing the display contrast

you turn it on.

1. Select Menu → Settings → Display →

–

Now locks the phone immediately.

Contrast.

Customizing Your Phone

Note: To make a call to an emergency number

from a locked phone, you must dial the number

(including area code) exactly as it was stored in

Emergency Numbers.

Unlocking the phone

1. From the main screen,

to select Unlock.

2. Enter your four-digit lock code.

Changing your lock code

Erasing all contacts

The lock code is typically 0000 or the last 4 digits

of your phone number.

You can erase all entries from your

Contacts directory.

Important: Write down your lock code if you

change it. Virgin Mobile cannot unlock your

phone for you if you forget your lock code.

1. Select Menu → Settings → Security.

2. Enter your four-digit lock code.

3. Select Erase contacts.

1. Select Menu → Settings → Security.

2. Enter your four-digit lock code

4. Select Yes to erase all contacts. A message

appears: “Erase ALL Contacts?”

3. Select Change lock code. A message appears:

5. Press

to select Yes to erase all contacts.

“Change Code?”

4. Press

digit code.

to select Yes and enter a new four-

Connecting to a TTY/TDD device

You can connect the phone to a compatible TTY

device for the hearing impaired. Note: Enable TTY

only when using the phone with a TTY device.

5. Enter your new lock code again.

Designating emergency numbers

1. Connect the TTY device to the phone via the

The emergency numbers feature allows you to

specify three personal phone numbers that can be

called when the phone is locked.

headset jack

2. Enter ##889 from your keypad.

3. Press

to select the TTY option.

1. Select Menu → Settings → Security.

2. Enter your four-digit lock code.

3. Select Emergency numbers.

4. Select an Unassigned slot.

Setting position location

This setting allows you to share your location

information with network services other than

emergency services (For example: 911, 111, 999,

and 000) in markets where service is

implemented.

5. Enter the phone number, including the area

code. Do not enter 1 before the area code.

6. Press

to select Done.

User Guide for the Cyclops Phone

Note: This feature works only when your phone is

in digital mode. You do not have the option of

turning off the locator to emergency services.

1. Select Menu → Settings → Network →

Location.

2. Select 911 Only or Location on.

–

911 Only (default) shares your position

information only with emergency services

when you call your 3-digit emergency

code (911, 000, 111, etc.).

–

Location on shares your position

information with Virgin Mobile’s network,

in addition to emergency services.

Customizing Your Phone

12 USING VOICE RECOGNITION

Voice recognition allows you to make and

answer calls by speaking commands into the

phone’s microphone.

4. Select Add voice dial, Edit voice dial, or

Erase voice dial.

5. Follow the prompts.

Setting up voice dialing

To make or receive calls using voice dialing,

contacts must be saved with associated voice tags.

Making a call using voice tags

1. If you haven’t already done so, record a voice

tag for the person you wish to call.

2. From the main screen, press . The phone

Creating a voice tag for a contact

responds: “Say a name.”

1. Press

to select Contacts.

3. Say the name of the person you want to call.

2. Highlight the contact and press

4. If the name you said matches a contact in the

Voice Dial List, the phone responds: “Calling

(Name).” Remain silent to make the call, or

say No to cancel.

3. Press

down to highlight the number.

4. Press

to select Options.

5. Highlight Add Voice Dial and press

6. Follow the voice prompts. You will need to say

Note: If the phone finds multiple voice tags

that sound like the name you said, you are

asked to verify which name you want to call.

Say Yes when you hear the correct name. Say

No when you hear an incorrect name.

the name twice.

Viewing entries with voice tags

•

Select Menu → Contacts → Voice dial list.

A list of all contacts with assigned voice

tags appears.

5. When you are finished with the call, press

Erasing voice tags

Editing a voice tag

To erase all voice name dial recordings in

your phone:

1. Select Menu → Contacts → Voice dial list.

2. Highlight the contact to edit and press

1. Menu → Settings → Call options →

Erase voice dial.

3. Highlight the phone number and

select Options.

2. Select Yes.

User Guide for the Cyclops Phone

Making a call using digit dialing

When using digit dialing, you speak digits to dial a

phone number.

Using voice features with

hands-free headset

You can use voice commands to make a phone

call or to answer the phone only if your phone is

connected to a hands-free headset

(sold separately).

Note: You cannot speak a string of digits. You

must speak one digit at a time and wait for

the prompt.

Note: The following features apply only to

hands-free headsets unless noted.

1. From the main screen, press . The phone

responds: “Say a name or say Dial.”

To shop for hands-free headsets, visit

2. Say “Dial”. The phone responds: “Speak

www.virginmobileusa.com.

a digit.”

3. Speak the first digit of the phone number you

want to call. Once the phone repeats the digit,

you can speak the next digit.

Waking up the phone

If your phone is connected to a hands-free

headset, you can use the voice command to

activate the phone to make a phone call.

If you pause, the phone prompts you with the

following five options. After the prompt, speak

an option.

To activate the Voice Wake-up setting:

1. Select Menu → Settings → Call options →

–

Say “Clear” to erase the last digit entered.

The phone responds: “Digit cleared.”

To clear the entire phone number, say

“Clear” again. When the phone prompts

you with “Clear entire phone number?”,

say “Yes” to clear or “No” to cancel.

Voice wake-up → With accessory.

To wake up the phone:

1. Say “Wake Up” and listen for a tone.

2. Say “Wake Up” again until you hear two tones.

If the phone does not recognize your

“Wake up” command, see “Training voice

recognition” on page 47.

–

Say “Call” to dial the number.

Say “Verify” to cause phone to repeat the

set of digits that you input.

Answering the phone

–

Say “Cancel” to exit voice recognizer and

return to the main screen.

You can set your hands-free headset to (1)

answer automatically or (2) answer using a

voice command.

Speak a digit to enter the next digit. Once

the phone repeats the digit, you can speak

the next digit or pause to hear the prompt.

Using Voice Recognition

•

Remain silent. The voice alert repeats twice

and the phone rings once, then returns to the

main screen.

Answering automatically

You can set your phone to answer automatically.

Note: This setting also works with the portable

hands-free headset.

Training voice recognition

•

Select Menu → Settings → Accessories →

Auto answer → After 5 seconds.

If your phone is having trouble recognizing your

voice, you can train it with the commands Yes,

No, and Wake up.

Answering using voice commands

1. Select Menu → Settings → Call options.

2. Select Voice training.

If Auto-Answer is turned off, you can use a voice

command to answer an incoming call using the

installed hands-free headset.

3. Read the message and press

to select OK

•

Select Menu → Settings → Accessories →

Auto answer → Disabled.

and continue. Cancel returns you to the

previous screen.

To activate the Voice Answer setting:

4. Select Train All or the item you want to train.

1. Select Menu → Settings → Call options →

5. Follow the prompts for each word until

Voice answer.

training is complete.

2. Highlight Enabled and press

To answer a call:

When you receive an incoming call, the phone

responds: “Incoming call, answer?” If the caller is

recognized as a contact entry in your phone, then

the phone says “Incoming call from

(Name), answer?”

•

Say “Yes” or press any key except

Ignoring an incoming call

To ignore an incoming call, do one of

the following:

•

Say “No” and press

to silence the alert.

User Guide for the Cyclops Phone

13 USING THE CAMERA

–

Resolution options are 640 x 480,

320 x 240 (best for sending to email),

160 x 120 and 1280 x 1024.

Tips before operating your

camera

•

You cannot activate the camera while

on a call.

–

Low Light Mode brightens the picture for

low light environments.

Once the camera is active, the main screen

acts as the viewfinder.

Self Timer options are Off (default) or 3,

5, or 10 second pauses. When set, the

camera beeps from 3 seconds down to the

time the shutter snaps the picture

automatically. Self Timer is not available

when Multishot mode is activated.

If you get a “Low memory” error, check your

resolution and quality compression settings.

See “Setting up the camera” on this page.

•

If there is no activity within 45 seconds after

you turn your camera on, the camera quits

and returns to the previous screen.

–

Multishot allows you to take up to six

multiple pictures while the camera key is

pressed and held. A tone plays each time a

picture is taken. A second tone plays when

the final picture is taken.

Accessing picture mode

1. Flip open

2. Press and hold

until you hear two beeps

–

Shutter Sound sets the sound used when

the camera takes a picture.

to activate picture mode.

White Balance allows the camera to adjust

for different lighting. Options are

Automatic, Incandescent, Fluorescent,

Daylight, and Darkness.

Camera settings

1. Press and hold

to activate picture mode.

to select Options.

to select Settings.

2. Press

3. Press

–

Color Tone allows you to capture pictures

with different coloring. Options are

Normal, Black & White, Negative,

and Sepia.

4. Highlight an option and press

–

Flash options are Off, On, or Automatic.

Using the Camera

–

Quality sets the picture compression. The

higher the compression, the better the

detail of the picture (higher pixel rate).

Options are Low, Medium, or High

(default). When set to High, the picture

file size is larger, using more memory.

Menu options for picture mode

1. Press and hold

to activate picture mode.

2. Select Options.

3. Press

up or down to scroll through the

options on the vertical menu bar:

–

Settings displays available camera settings

you may set up prior to taking a picture.

–

LED flashes a light to indicate a picture

has been taken. Options are Off (default)

and On.

–

Brightness allows you to adjust the

brightness of the image in the main

screen LCD.

Viewfinder Display options are Full screen

and Actual.

–

My pictures displays all pictures taken

and stored.

Restoring camera menu settings

The following settings revert to the default

setting each time you enter and exit the

camera application:

Last Picture displays the most recently

taken picture.

Frames allows you to add a frame or a

stamp to your picture. A frame or stamp

cannot be removed once it is used in

a picture.

–

Low Light Mode, Self Timer, MultiShot,

Color Tone, and Viewfinder.

The following settings remain at the setting

you selected each time you enter and exit the

camera application:

Note: The picture resolution changes to

160 x 120 while taking pictures with frames.

The resolution returns to the original setting

once Frames is disabled.

–

Flash, Resolution, Shutter Sound, White

Balance, Quality, and LED.

User Guide for the Cyclops Phone

4. Press

select Erase.

5. Press when finished taking pictures.

to select Send or

Picture mode indicators

and icons

The picture mode displays the following onscreen

indicators and icons:

Camera key map

Key

Icon

Description

Camera

Menu Screen

Flash on

Dismiss menu

options

Take picture

Picture mode

Select

Left option

softkey

Capture to

take picture

Select OK

Top right hand

corner numbers remaining

Number of snapshots

Cancel,

dismisses

Zoom level

Select

Options

Right option

button

Bottom left

hand numbers

Resolution setting

Scroll menu

options right

Zoom in

Multishot

Self Timer

Scrolls menu

options left

Down

Zoom out

Take a

picture

Select menu

option

Taking a picture

1. Press and hold

- or -

to activate picture mode

Select Menu → Pictures → Take a picture.

2. Focus on the image using the phone’s display

as a viewfinder.

3. Take the picture using one of two methods:

–

Press

to select Capture.

Using the Camera

14 USING TOOLS

Naming a saved voice memo

Voice memo

The Voice Memo tool allows you to record and

play back audio memos.

1. Select Menu → Tools → Voice memo →

Recorded memos.

2. Highlight the memo and press

to select

Recording a voice memo

Options.

1. Select Menu → Tools → Voice memo →

3. Select Rename and press

Record new.

4. Press and hold

to clear the

2. Record your memo and press

default name.

select Stop.

5. Use the keypad to enter a name for the memo.

3. Select Save to save your memo.

6. Press

to select Save.

Note: If an incoming call is received while you’re

recording a memo, the memo is saved and the

incoming call screen appears.

Erasing a saved voice memo

1. Select Menu → Tools → Voice memo →

Recorded memos.

Playing or reviewing a voice memo

2. Highlight the memo and select Options.

1. Select Menu → Tools → Voice memo →

3. Select Erase and press

. The prompt

Recorded memos.

“Erase file?” appears.

2. Highlight the voice memo to review and press

4. Select Yes or No.

to select Play.

3. Press

and press

right and left to select a function

Scheduler

The Scheduler allows you to schedule events and

set reminder alerts.

to perform it:

Play

Stop

Pause

Mute

Creating an event

1. Select Menu → Tools → Scheduler →

Add new event.

User Guide for the Cyclops Phone

2. Enter a name for the event and press

9. Press

Select No or During event and press

10. Press to select whether or not this is a

recurring event.

to select a Silent Mode setting

down. For help entering text, see page 17.

–

3. Select Options and classify the type of event

and press

Anniversary, Vacation, Medical, or Other.

4. Press to change the date of the event (the

current date is the default date).

: Meeting, Phone Call, Birthday,

–

Select an option and press

: No, Daily,

Weekly, Monthly, or Annually.

11. Press

to select Save.

–

Press

the month, day, and year fields.

Press up or down to change the

month, day, or year.

Press to save your changes.

left or right to move between

Editing, erasing, or sending an event

1. Select Menu → Tools → Scheduler →

View all events.

2. Press

and press

3. Press

up or down to highlight the event

to select View.

5. Press

to set the time of the event.

to select Options.

–

Press

left or right to move between

4. Select Edit or Erase and press

the hour, minute, and AM/PM fields.

5. Follow the prompts and then press

Press

minute, or AM/PM.

Press to save your changes.

up or down to change the hour,

select Save.

Alarm clock

You can set up to four alerts with your phone’s

three alarm clocks and one quick alarm.

6. Press

to set the duration of the event.

–

Press left or right to move between

the hour and minute fields.

Press up or down to change the hour

and minute.

Press to save your changes.

Note: The alert occurs only if the phone is on.

Setting an alarm

1. Select Menu → Tools → Alarm clock.

2. Highlight one of the alarms and select Set.

7. Press

to set a reminder of the event.

–

8. Press

–

Select an option and press

3. Use the phone keypad to enter numbers and

to set the reminder sound.

to switch between AM and PM.

Select an option and press

–

Press

left or right to move between

hours, minutes, and AM/PM fields.

Using Tools

–

Press

hours, minutes, and AM/PM options.

4. Press to set the time of the alarm.

5. Select Options to set the alarm sound.

6. Highlight an option and press

7. Select Options to set the recurring time.

8. Highlight an option and press

9. Enter a note for the alarm and press

10. Press to select Save and set the alarm(s).

up or down to change the

3. Press

to select Next.

4. Select the amount you want to include as a tip

(10%, 15%, 18%, 20%, Other) and press

. Your total bill appears, including tip.

5. To split the bill, press

to select Split.

6. Press to clear the default of 2 guests.

7. Enter the number of guests and

Next. The amount each guest pays is

calculated.

to select

8. Select Done.

11. When the alarm rings, select Off to turn off the

alarm or Snooze to silence the alarm for

10 minutes.

Calculator

Use the calculator for basic

mathematical equations.

Note: Opening the flip turns off the alarm.

1. Select Menu → Tools → Calculator.

Setting the QuickAlarm

2. Use the keypad to enter numbers.

1. Select Menu → Tools → Alarm Clock.

2. Highlight QuickAlarm and select Set.

3. Use

to select mathematical operations:

Down - (subtract)

to calculate the result.

Example: Enter 5, press left to select X,

enter 2, then press

3. Select an option and press

: 5 Minutes, 15

Left

x (multiply)

+ (add)

Minutes (default), 30 Minutes, or 60 Minutes.

A message appears telling you the

QuickAlarm is On.

Right ÷ (divide)

4. Press

4. When the alarm rings, select Off to turn off the

to obtain the result

alarm or Reset to set the QuickAlarm again.

of 10.

5. Press

- or -

to return to the main screen.

Tip calculator

The Tip calculator helps you calculate how much

tip to include with a bill.

1. Select Menu → Tools → Tip calculator.

2. Enter the amount of your bill.

User Guide for the Cyclops Phone

Press

to clear the screen.

Stopwatch

1. Select Menu → Tools → Stopwatch.

Options

Adds displayed digit to the value

stored in memory.

2. Select Start to begin counting.

Select Stop to stop counting.

M+

Select Reset to clear the counter.

Displays currently stored value on

screen.

Clears value currently stored in

memory.

Timer

This timer counts down for a specified

amount of time. It beeps when that amount of

time has elapsed.

1. Select Menu → Tools → Timer.

2. Select Set.

–

Press

to move the cursor left or right.

up or down to set the hours,

minutes, and seconds.

3. Select Start to begin the countdown.

Select Stop to pause the countdown.

Select Reset to clear the timer.

4. Select Sound, highlight an alarm sound and

press

to select the alarm.

5. Press

to silence the alarm.

Using Tools

15 GETTING HELP

•

The steps you took to reproduce the problem.

Customer support

The phone’s electronic serial number (ESN).

To locate the ESN, select Menu → Settings →

Phone Info.

To contact Virgin Mobile’s customer support

department for information about your phone,

account history, call coverage area, and specific

features available to you, such as VirginXL

or voicemail:

Qualified service

If the problem with your phone persists, return

the phone with all accessories and packaging to

the dealer for qualified service.

•

Go to www.virginmobileusa.com.

Dial *VM from your Virgin Mobile phone.

Dial 888-322-1122 from any phone.

Become a product evaluator

To participate in the testing and evaluation of

Kyocera Wireless Corp. products, including

cellular or PCS phones, visit

For questions about the phone features, refer to

the materials provided with your phone, or visit

www.virginmobileusa.com.

beta.kyocera-wireless.com.

For additional questions, you may contact the

Kyocera Wireless Corp. Customer Care Center in

any of the following ways:

•

Web site: www.kyocera-wireless.com.

Email: [email protected].

Telephone: 1-800-349-4478 (U.S. and

Canada) or 1-858-882-1401.

Before requesting support, please try to

reproduce and isolate the problem. When you

contact the Customer Care Center, be ready to

provide the following information:

•

The name of your service provider:

Virgin Mobile.

•

The actual error message or problem you

are experiencing.

User Guide for the Cyclops Phone

16 CONSUMER LIMITED WARRANTY

Kyocera Wireless Corp. (“KYOCERA”) offers you a

limited warranty that the enclosed product or

products (the “Product”) will be free from

defects in material and workmanship for a period

that expires one year from the date of sale of the

Product to you, provided that you are the original

end-user purchaser of the Product and provided

that your purchase was made from an authorized

supplier. Transfer or resale of a Product will

automatically terminate warranty coverage with

respect to that Product. This limited warranty is

not transferable to any third party, including but

not limited to any subsequent purchaser or owner

of the Product.

KYOCERA shall, at its sole and absolute discretion,

either repair or replace a Product (which unit

may use refurbished parts of similar quality and

functionality) if found by KYOCERA to be defective

in material or workmanship, or if KYOCERA

determines that it is unable to repair or replace

such Product, KYOCERA shall refund the purchase

price for such Product, provided that the subject

Product (i) is returned, with transportation

prepaid, to a KYOCERA authorized service center

within the one year warranty period, and (ii) is

accompanied by a proof of purchase in the form

of a bill of sale or receipted invoice which

This limited warranty does not cover and is void

with respect to the following: (i) any Product

which has been improperly installed, repaired,

maintained or modified; (ii) any Product which

has been subjected to misuse (including any

Product used in conjunction with hardware

electrically or mechanically incompatible or used

with accessories not approved by KYOCERA),

abuse, accident, physical damage, abnormal

operation, improper handling, neglect, exposure

to fire, water or excessive moisture or dampness

or extreme changes in climate or temperature;

(iii) any Product operated outside published

maximum ratings; (iv) cosmetic damage; (v) any

Product on which warranty stickers or Product

serial numbers have been removed, altered, or

rendered illegible; (vi) cost of installation,

removal or reinstallation; (vii) signal reception

problems (unless caused by defects in material

and workmanship); (viii) damage the result of

fire, flood, acts of God or other acts which are not

the fault of KYOCERA and which the Product is not

specified to tolerate, including damage caused by

mishandling, shipping and blown fuses; (ix)

consumables (such as fuses); or (x) any Product

which has been opened, repaired, modified or

altered by anyone other than KYOCERA or a

KYOCERA authorized service center.

evidences that the subject Product is within the

one year warranty period (“Proof of Purchase”).

After the one year warranty period, you must pay

all shipping, parts and labor charges.

USE ONLY KYOCERA APPROVED ACCESSORIES

WITH KYOCERA PHONES. USE OF ANY

UNAUTHORIZED ACCESSORIES MAY BE

Consumer Limited Warranty

DANGEROUS AND WILL INVALIDATE THE PHONE

WARRANTY IF SAID ACCESSORIES CAUSE

DAMAGE OR A DEFECT TO THE PHONE.

PARTICULAR PURPOSE OR AGAINST

INFRINGEMENT OR ANY IMPLIED WARRANTY OR

CONDITION ARISING OUT OF TRADE USAGE OR

OUT OF A COURSE OF DEALING OR COURSE OF

PERFORMANCE. NO DEALER, DISTRIBUTOR,

AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE

ANY MODIFICATION OR ADDITION TO THIS

WARRANTY.

Some jurisdictions do not allow the exclusion or

limitation of incidental or consequential damages,

or allow limitations on how long an implied

warranty lasts, so the above limitations or

exclusions may not apply to you.

This limited warranty gives you specific legal

rights, and you may also have other rights which

vary from jurisdiction to jurisdiction.

For warranty service information, please call the

following telephone number from anywhere in the

continental United States and Canada:

1-800-349-4478 or 858-882-1401; or contact

KYOCERA at the following address:

10300 Campus Point Drive, San Diego, California,

92121-1582, USA, Attention: Technical Support.

DO NOT RETURN YOUR PRODUCTS TO THE

ABOVE ADDRESS. Please call or write for the

location of the Kyocera Wireless Corp. authorized

service center nearest you and for procedures for

obtaining warranty service.

KYOCERA SPECIFICALLY DISCLAIMS LIABILITY

FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL,

GENERAL, PUNITIVE, EXEMPLARY, AGGRAVATED,

INCIDENTAL OR CONSEQUENTIAL DAMAGES,

EVEN IF ADVISED OF THE POSSIBILITY THEREOF,

WHETHER FORESEEABLE OR UNFORESEEABLE

OF ANY KIND WHATSOEVER, INCLUDING BUT

NOT LIMITED TO LOSS OF PROFITS,

UNANTICIPATED BENEFITS OR REVENUE,

ANTICIPATED PROFITS ARISING OUT OF USE OF

OR INABILITY TO USE ANY PRODUCT (FOR

EXAMPLE, WASTED AIRTIME CHARGES DUE TO

THE MALFUNCTION OF A PRODUCT) OR

CONTRIBUTION OR INDEMNITY IN RESPECT OF

ANY CLAIM RELATED TO A PRODUCT.

REPAIR OR REPLACEMENT OF A DEFECTIVE

PRODUCT OR REFUND OF THE PURCHASE PRICE

RELATING TO A DEFECTIVE PRODUCT, AS

PROVIDED UNDER THIS WARRANTY, ARE YOUR

SOLE AND EXCLUSIVE REMEDIES FOR BREACH

OF THE LIMITED WARRANTY, AND SUBJECT TO

THIS WARRANTY, THE PRODUCTS ARE

APPROVED AND ACCEPTED BY YOU “AS IS”.

KYOCERA MAKES NO OTHER WARRANTIES,

REPRESENTATIONS OR CONDITIONS OF ANY

KIND, ORAL OR VERBAL, EXPRESS OR IMPLIED,

STATUTORY OR OTHERWISE, WITH RESPECT TO

THE PRODUCTS, INCLUDING BUT NOT LIMITED

TO ANY IMPLIED WARRANTY OR CONDITION OF

MERCHANTABILITY OR FITNESS FOR A

User Guide for the Cyclops Phone

INDEX

Numerics

1-Touch dialing, 15

digital mode, 5

display brightness, 42

display contrast, 42

icons, 5

contacts, 21

messages, 27

Inbox, 27

accessories, 8

alarm clock, 5, 52

alerts

emergency

for messages, 39

for missed calls, 13

auto text, 25, 28, 29

auto-hyphenation, 42

calls, 15

limiting calls out, 43

lock code, 43

locking

emergency mode, 16

exit emergency mode, 16

position location, 5, 43

erasing

phone, 42

contact entries, 21, 43

phone numbers, 22

text messages, 28

memory

saving, 28

menu style, 40

banner, 40

battery, 1

blocking outgoing calls, 43

brightness, 42

fast find, 23

number mode, 17

finding contact information, 23

flashlight, 54

calculator, 53

call counters, 16

callback number, 25

calls

Outbox, 27

frequent contacts, 23

phone numbers

erasing, 22

verifying your own, 6

phone, unlocking, 43

position location, 5, 43

programming your phone, 2

games

downloading, 35

graphics

answering, 11

missed, 13

redialing, 12

assigning, 36

downloading, 36

camera

menu options, 49

sending a picture, 49

setting up, 50

taking a picture, 50

color themes, 40

contacts directory, 20

contrast, 42

hands-free headset

answering using voice, 46

jack, 4

hard pause, 20

hearing-impaired usage, v

QuickAlarm, 53

recent call icons, 13

resetting the phone, iv

ringtones

countdown timer, 54

Index

choosing types, 38

downloading, 35

for contacts, 20

silencing, 6

Accessing, 34

navigating, 34

Voice Answer, 46

voice dialing, 45

voice memo

volume, 39

erasing, 51

naming, 51

scheduler, 51

recording, 51

voicemail, 15

setting up, 6

screen brightness, 42

screen contrast, 42

screen icons, 5, 17, 26, 27

screensavers, 41

secret contacts, 14, 22

security, 42

volume

earpiece, 12, 39

key beep, 39

ringtone, 39

sent messages, 26

silent mode, 5, 38

smart sound, 39

smiley mode, 18

speed dialing, 22

stopwatch, 54

wallpaper, 40

warranty, 56

symbol mode, 18

text entry, 17

quick reference, 19

text messages, 24

time format, 42

timer, 54

timing calls, 16

tip calculator, 53

Top-Up, 9

TTY/TDD, 43

unlocking the phone, 43

vibrate, 5

VirginXL

User Guide for the Cyclops Phone

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