Keurig Inc Coffeemaker SS 300C User Manual

INSTRUCTION BOOKLET  
SS-300C  
Compact Single Serve  
For your safety and continued enjoyment of this product, always read the instruction book carefully before using.  
cord into the wall outlet. To disconnect,  
turn controls to Off, then remove plug  
from wall outlet.  
If a grounding-type outlet is not available, an  
adapter, shown in Figure B, may be obtained  
so that a 2-slot wall outlet can be used with  
a 3-prong plug. As shown in Figure C, the  
adapter must be grounded by attaching its  
grounding lug under the screw of the outlet  
cover plate.  
SPECIAL CORD SET  
IMPORTANT  
INSTRUCTIONS  
SAFEGUARDS  
A short power-supply cord is provided to  
reduce the risks resulting from becoming  
entangled in or tripping over a longer cord.  
12. Scalding may occur if the water filter  
compartment cover is removed during  
the brewing cycles.  
When using electrical appliances, basic safety  
precautions should always be followed to  
reduce the risk of fire, electric shock and/or  
injury to persons, including the following:  
13. Do not use appliance for other than  
intended use.  
Longer extension cords are available and  
may be used if care is exercised in their use.  
NOTE: Do not remove the grounding  
prong.  
1. READ ALL INSTRUCTIONS.  
14. Do not lift handle to open the lid of the  
brewer while brewing is in progress.  
If a long extension cord is used, the marked  
electrical rating of the extension cord must  
be at least as great as the electrical rating of  
the appliance. The extension cord should be  
a grounding-type 3-wire cord, and the  
longer cord should be arranged so that it will  
not drape over the countertop or tabletop  
where it can be pulled on by children or  
tripped over.  
2. Always unplug from outlet when not  
in use and before cleaning. Allow to  
cool before putting on or taking off  
parts and before cleaning the  
appliance.  
CAUTION: Before using an adapter, it must  
be determined that the outlet cover plate  
screw is properly grounded. If in doubt,  
consult a licensed electrician. Never use  
an adapter unless you are sure it is  
properly grounded.  
15. Do not overfill the water reservoir with  
water. Use ONLy WATER in this  
appliance! Do not put any other liquids  
or foods in the water reservoir except  
as instructed in the cleaning instructions  
in this guide.  
3. Do not touch hot surfaces. Use handles  
and knobs.  
Note: Use of an adapter is not permitted in  
Canada.  
16. Do not clean drip tray with cleansers,  
steel wool pads, or other abrasive  
materials.  
4. To protect against electric shock and  
injury to persons, do not place cord,  
plug, or base unit in water or other  
liquids.  
IMPORTANT UNPACKING  
INSTRUCTIONS  
1. Place the box on a large, sturdy, flat  
surface.  
A.  
NOTICE  
17. WARNING: TO REDUCE THE RISK OF  
FIRE OR ELECTRIC SHOCK, DO NOT  
REMOVE THE BASE PANEL. NO  
Circuit Grounding  
Conductor  
If you have a  
5. Close supervision is necessary when  
any appliance is used by or near  
children.  
diecast metal unit,  
for your protection  
it is equipped with  
a 3-conductor cord  
set that has  
a molded 3-prong  
grounding-type  
plug, and should  
be used in combi-  
nation with a prop-  
erly connected  
grounding-type  
outlet as shown  
in Figure A.  
Connected  
Properly  
USER-SERVICEABLE PARTS ARE  
INSIDE. REPAIR SHOULD BE DONE  
ONLy By AUTHORIZED PERSONNEL.  
2. Remove the instruction book and any  
other literature.  
6. Do not operate any appliance with  
a damaged cord or plug or after the  
appliance malfunctions or has been  
dropped or damaged in any manner.  
Return appliance to the nearest  
Cuisinart Repair Centre for examination,  
repair, or electrical or mechanical  
adjustment.  
Grounding  
Prong  
B.  
3. Turn the box so that the back side of  
the brewer is down and slide the  
coffeemaker from the box.  
18. Do not operate your appliance in an  
appliance garage or under a wall cabi-  
net. When storing in an appliance  
garage, always unplug the unit from  
the electrical outlet. Not doing so  
could create a risk of fire, especially if  
the appliance touches the walls of the  
garage or the door touches the unit as  
it closes.  
Adapter  
Grounding Lug  
4. After removing the brewer, place the  
box out of the way and take the side  
pulp molded inserts away.  
C.  
Cover  
Mounting  
Screw  
7. The use of accessory attachments not  
recommended by Cuisinart may cause  
injuries, fire, electric shock or injury to  
persons.  
5. Remove the polybag covering the brewer.  
We suggest you save all packing materials  
in the event that future shipping of the  
machine is needed. Keep all plastic bags  
away from children.  
Cover of  
Grounded  
Outlet Box  
SAVE THESE  
INSTRUCTIONS  
FOR HOUSEHOLD  
USE ONLY  
8. Do not use outdoors.  
9. Do not let cord hang over edge of table  
or counter, or touch hot surfaces.  
10. Do not place on or near a hot gas or  
electric burner, or in a heated oven.  
11. Always fill water reservoir first, then plug  
WARNING  
RISK OF FIRE OR ELECTRIC SHOCK  
DO NOT OPEN  
WARNING: RISK OF FIRE OR ELECTRIC SHOCK  
The lightning flash with arrowhead symbol within an equilateral triangle is intended  
to alert the user to the presence of uninsulated dangerous voltage within the  
product’s enclosure that may be of sufficient magnitude to constitute a risk of fire  
or electric shock to persons.  
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK,  
DO NOT REMOVE COVER (OR BACK)  
NO USER-SERVICEABLE PARTS INSIDE  
The exclamation point within an equilateral triangle is intended to alert the user to  
the presence of important operating and maintenance (servicing) instructions in the  
literature accompanying the appliance.  
REPAIR SHOULD BE DONE BY AUTHORIZED SERVICE PERSONNEL ONLY  
2
3
Element 1  
Contents  
Water  
the Quest  
Important Safeguards . . . . . . . . . . . . . . . . . . . . . 2  
Important Unpacking Instructions . . . . . . . . . . . . 3  
The Quest for the Perfect Cup of Coffee . . . . . . 5  
Features and Benefits. . . . . . . . . . . . . . . . . . . . . 6  
Buttons and Indicators . . . . . . . . . . . . . . . . . . . . 8  
Setting Up Your Brewer . . . . . . . . . . . . . . . . . . . 9  
Charcoal Water Filter . . . . . . . . . . . . . . . . . . . . . 9  
Brewing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Hot Water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
Brewing with the My K-Cup® Reusable Filter . . 12  
Cleaning and Maintenance . . . . . . . . . . . . . . . . 13  
Cleaning External Parts . . . . . . . . . . . . . . . . 13  
Cleaning the My K-Cup® Reusable Filter . . . 13  
Cleaning the K-Cup® Holder . . . . . . . . . . . . 13  
Cleaning the Water Reservoir . . . . . . . . . . . 14  
Emptying the Internal Water Tank . . . . . . . . 14  
De-Scaling Your Brewer . . . . . . . . . . . . . . . 14  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 16  
Any hot beverage is made up primarily of water.  
Often overlooked, the quality of the water is as  
important as the quality of the coffee, tea or cocoa.  
A good rule of thumb is that if your water doesn’t  
taste good from the tap, it won’t taste any better  
in your beverage. That’s why the Cuisinart® Compact  
Single Serve has added a charcoal water filter that  
removes chlorine, bad tastes and odors, for the  
purest cup of coffee every time.  
for the Perfect  
Cup of Coffee  
Element 2  
Coffee  
While the bulk of the liquid is water, all of the flavor  
should be from the coffee, tea or cocoa. To achieve  
the same great quality you receive at coffee bars,  
you need to use the same quality ingredients. By  
using the K-Cup®, brought to you by some of the  
most premium brands on the market, you can be  
assured that you’re getting the finest, freshest  
gourmet product with every cup you brew. If you  
choose to use your own coffee in the included  
My K-Cup®, make sure all your ingredients are  
at their freshest.  
Element 3  
Grind  
The grind of coffee and cocoa, or the refinement of  
your tea leaves, is critical for proper flavor extraction.  
With the pre-measured, pre-ground ingredients  
found in every K-Cup®, you can rest easy knowing  
that it’ll brew perfectly each and every time, locking  
in maximum flavor and freshness.  
Element 4  
ProPortion  
No matter which cup size you choose, the Cuisinart®  
Compact Single Serve, working in conjunction with  
K-Cup®, always produces the perfect cup every  
time. When grinding your own coffee and using it in  
the included My K-Cup®, remember to add the  
amount of ground coffee that corresponds to the  
number of ounces being brewed.  
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
4
5
features and Benefits  
1a  
1a. Charcoal filter Holder  
1b. Charcoal Water filter  
2. reservoir Lid  
2
3a. 10-ounce Water reservoir  
with cup markings at  
5
6, 8, and 10 ounces  
4
1b  
3b. Water Level Guide  
4. Brewer Handle  
5. Brewing Head  
6. Brewing Chamber  
holds My K-Cup® or  
the K-Cup® Holder  
3a  
7. Housing  
12  
8. removable drip tray Plate  
9. drip tray  
15a  
15b  
6
10. drip tray Base  
15c  
16  
11. drip tray overfill indicator  
12. removable K-Cup® Holder  
3b  
13. My K-Cup® reusable  
17  
Coffee filter  
14. My K-Cup® Compartment  
14  
conveniently stores My K-Cup®  
15a. Led display  
7
15b. add Water indicator  
15c. K-cup® indicator  
16. Brew Button  
18  
11  
17. Hot Water Button  
18. Power Button  
8
10  
19. Power Cord (not shown)  
13  
9
20. BPa free (not shown)  
all materials that come in contact  
with water or coffee are BPA free  
6
7
Buttons and indicators  
Setting Up Your Brewer  
initial Cleaning and first Brew  
Perform an initial cleaning before  
making your first beverage. follow  
these instructions but do not insert  
a K-Cup®  
.
Power Button (does not illuminate)  
Press to turn the Brewer on and off.  
1. Plug the power cord into an  
independent, grounded outlet. Press  
the Power button to turn the unit on.  
Brew and Hot Water Buttons  
When buttons are flashing blue it indicates  
that a selection (Brew or Hot Water) needs  
to be made. Once a selection is made  
button is solid blue, indicating water is  
heating and dispensing of beverage will  
begin in approximately 2 minutes.  
6. Wait until all the water has drained into  
the brewer before lowering the brewer  
handle completely.  
7. Place mug on the drip tray.  
8. The Hot Water button LED will remain  
on, indicating that the water is heating.  
After about 2 minutes, the water starts  
to dispense.  
Your next Brew When the brewing  
process is complete, the Add Water  
indicator LED will illuminate. At this point you  
can begin making the next beverage, or you  
can power off.  
add Water indicator Led  
9. The one-time cleaning process is  
complete. Discard hot water. Your  
brewer is ready to use.  
Indicator will illuminate blue – Fill the water  
reservoir with cold water until it reaches just  
under the rim of the desired level – 6, 8, or  
10 ounces (180, 235 or 300 mL) on the  
Water Level Guide.  
2. Press the Hot Water button. The Add  
Water indicator will illuminate.  
automatic Shut-off As a safety feature,  
your brewer will automatically shut off at any  
stage when it is idle for longer than 90  
seconds. Press the power button to restart.  
If it shuts off while the Brew button LED was  
flashing blue, lift and lower brewer handle to  
reset.  
3. Lift the reservoir lid.  
Charcoal Water filter  
Your coffeemaker comes with a charcoal  
water filter that eliminates chlorine, bad  
tastes and odors from tap water.  
4. Pour water into the water reservoir until  
it reaches the 10 oz. rim on the water  
level guide. Close the lid.  
inserting the Water filter  
1. Remove the filter and filter holder from  
the polybag.  
2. Soak the filter, fully immersed in cold tap  
water, for 15 minutes.  
3. Rotate the water filter compartment  
cover counterclockwise to remove the  
charcoal water filter holder.  
K-cup® indicator Led  
Indicator will illuminate blue – The blue light  
flashes to indicate that the brewing head  
needs to be opened and a K-Cup® or My  
K-Cup® needs to be inserted. The light will  
continue stay on until you lift the brewer  
handle.  
drip tray overfill indicator  
Will pop up when excess coffee that does  
not dispense into mug or residual  
condensation from the brewing process fill  
the drip tray.  
5. Lift the brewer handle but do not add a  
K-cup®. Water starts to drain from the  
water reservoir into the brewer.  
8
9
9. Wait until all the water has drained into  
the brewer before lowering the brewer  
handle completely.  
Hot Water  
Your brewer is equipped to dispense hot  
water to make hot chocolate, tea, soup, and  
more.  
Brewing  
1. Press the Power button.  
2. Press the Brew button. Add Water and  
K-cup® indicators will illuminate.  
to make hot water:  
3. Lift the reservoir lid.  
4. Pour water into the 10-ounce water  
reservoir until it reaches the rim of your  
desired fill level on the water level guide  
(minimum 6 ounces.) Close the lid.  
4. Place the charcoal water filter in the  
holder and snap the holder cover  
closed. Be careful – improper placement  
can tear the filter skin (see figure).  
5. Flush the filter and holder by running  
fresh water through the hole in bottom  
of compartment for 10 seconds.  
10. The Brew button LED will remain on,  
indicating the water is heating.  
6. Allow the filter to drain completely.  
note: If Brew button was not pressed  
before you added water to the water  
reservoir (Brew and Hot Water LEDs are  
still flashing) you can do so after water has  
drained into the brewer and the brewing  
head is closed. The light will now stay on  
until heating/brewing is complete.  
14. Press the Power button.  
15. Press the Hot Water button. Add Water  
indicator will illuminate.  
5. Lift the brewer handle. Water starts to  
drain from the water reservoir into the  
brewer.  
16. Lift the reservoir lid.  
17. Pour water into the water reservoir until  
it reaches up to the rim of your desired  
fill level on the water level guide  
6. Place mug on the drip tray. The drip tray  
can be removed to accommodate  
travel mugs.  
11. After about 2 minutes, the beverage  
starts to dispense.  
(minimum 6 ounces). Close the lid.  
7. Select a K-Cup® portion pack.  
Caution: there is very hot water  
in the K-Cup® chamber during  
the brewing process. to avoid  
risk of injury, do not lift the  
handle or open the K-Cup®  
chamber during the brewing  
process.  
18. Lift the brewer handle. Water starts to  
drain from the water reservoir into the  
brewer.  
note: Do not remove the foil lid or  
puncture the K-Cup®  
.
7. Place the assembled water filter holder  
into the water reservoir, pushing it down  
to fit into place (see figure).  
19. Place mug on the drip tray. The drip  
tray can be removed to accommodate  
travel mugs.  
20. Wait until all the water has drained into  
the brewer before lowering the brewer  
handle completely.  
21. The Hot Water button LED will remain  
on, indicating the brewer is heating.  
note: If the Hot Water button was not  
pressed before you added water to the  
water reservoir (Hot Water and Brew LEDs  
are still flashing) you can do so after water  
has drained into the brewer and the brew  
head is closed. The LED will now stay on  
until heating/brewing is complete.  
8. Replace the water filter compartment  
cover. Turn it clockwise to close tightly.  
*Make sure compartment cover is in  
place securely and arrows line up in  
order for brewer to brew properly.  
8. Place a K-Cup® in the brewing chamber.  
Caution: there are two sharp  
needles in the brewing chamber  
that puncture the K-Cup®, one  
above and one below.  
to avoid risk of injury, do not put  
your fingers in the K-Cup®  
brewing chamber.  
12. Lift the handle, then remove and  
dispose of the used K-Cup®. Close the  
brewing head.  
note: We recommend changing the water  
filter every 60 days or after 60 uses, and  
more often if you have hard water.  
Replacement filters can be purchased in  
stores, by calling Cuisinart Customer Service,  
22. After about 2 minutes, hot water starts  
to dispense.  
Caution: K-Cup® will be hot.  
13. Enjoy your cup of gourmet coffee! Your  
brewer is ready to use again or you can  
power it off.  
10  
11  
2. Disassemble the My K-Cup® by turning  
the lid in a counterclockwise direction.  
Remove the filter basket from the  
holder.  
3. Wash the My K-Cup® lid, filter basket  
and holder in warm soapy water prior  
to use, making sure to rinse and dry  
thoroughly. All My K-Cup® parts are  
dishwasher safe.  
6b. Drop the assembled My K-Cup®  
into the brewing chamber. There  
is no need to snap it into place.  
Maintenance  
Any other servicing should be performed by  
an authorized service representative.  
Brewing with the  
My K-Cup® reusable  
Coffee filter  
The Cuisinart® Compact Single Serve comes  
with a My K-Cup® reusable coffee filter,  
which allows you to use your own ground  
coffee. The dishwasher-safe My K-Cup®  
conveniently stores in the easy-open  
compartment.  
Cleaning the My K-Cup®  
reusable Coffee filter  
CaUtion: there are two sharp  
needles in the brewing chamber  
that puncture the K-Cup®, one  
above and one below. to avoid  
risk of injury, do not put your  
fingers in the K-Cup® brewing  
chamber.  
1. Open the storage compartment located  
on the right side of the brewer by  
pressing the finger indent. Remove the  
My K-Cup®.  
2. Disassemble the My K-Cup® by turning  
the lid in a counterclockwise direction.  
Remove the filter basket from the  
holder.  
3. Wash the My K-Cup® lid, filter basket  
and holder in warm soapy water making  
sure to rinse and dry thoroughly. All My  
K-Cup® parts are dishwasher safe.  
4. Re-insert the filter basket into the holder.  
5. Fill the filter basket with ground coffee,  
making sure not to fill past the top of  
the mesh. Adjust the amount to your  
personal preference. Do not tamp the  
grounds. Make sure there are no  
grounds remaining on the upper rim of  
the filter basket. Turn the lid clockwise to  
seal.  
7. After brewing raise the handle and  
remove the My K-Cup®. Use caution  
as the My K-Cup® will be hot.  
8. Disassemble the My K-Cup® by  
turning the lid from the holder in  
a counterclockwise direction.  
Remove the filter basket from the  
holder, discard the grounds and rinse  
out the filter basket and holder.  
6. Follow brewing instructions on page 10,  
but instead of adding a K-cup® place the  
My K-cup® in the brewing chamber.  
Cleaning the K-Cup® Holder  
9. Replace the K-Cup® holder, ensuring  
that the arrow on K-Cup® rim aligns with  
the arrow on the brewing chamber.  
Gently push the K-Cup® holder to snap  
into place.  
1. The K-Cup® holder is top-shelf  
dishwasher safe (use low temperature  
cycles in the dishwasher). To remove,  
lift the handle to open the brewing  
chamber. Grasp the top of the K-Cup®  
holder and pull toward you. After  
cleaning, replace the K-Cup® holder,  
being sure to align the arrow on the  
K-Cup® holder rim with the arrow on  
the brewing chamber.  
1. Before using the My K-Cup® Reusable  
Coffee Filter for the first time: open the  
storage compartment located on the  
right side of the brewer by pressing the  
finger indent. Remove the My K-Cup®.  
Cleaning and  
Maintenance  
Cleaning external Parts  
We recommend regular cleaning of  
the brewer’s external components.  
6a. Remove the K-Cup® holder from  
the brewing chamber by pulling  
toward you. (If you like, store the  
K-Cup® holder in the My K-Cup®  
storage compartment.)  
1. Never immerse the brewer in water  
or other liquids. The housing and other  
external components may be cleaned  
with a soapy, damp, non-abrasive cloth.  
2. To remove the drip tray, simply slide it  
toward you, keeping it level at all times  
in order to prevent spills. The drip tray  
and drip tray plate are dishwasher safe.  
Do not clean drip tray with cleansers,  
steel wool pads or other abrasive  
materials.  
2. Cleaning the Funnel – The funnel can be  
removed from the K-Cup® holder by  
pulling on it until it pops off (see figure).  
The funnel is top-rack dishwasher safe.  
To replace it, just snap it back onto the  
K-Cup® holder assembly.  
12  
13  
Once the vinegar is dispensed,  
discard it into sink.  
de-Scaling your Brewer  
Mineral content in water varies from place to  
place. Depending on the mineral content of  
the water in your area, calcium deposits or  
scale may build up in your brewer. Though  
scale is non-toxic, it can hinder brewer  
performance. De-scaling your brewer will  
help maintain the heating element and other  
parts that come in contact with water.  
Step 2: Second Vinegar rinse  
Pour the remaining 10 ounces of vinegar  
into the water reservoir.  
Place the ceramic mug on the drip tray.  
Lift the brewer handle, but do not add  
a K-Cup®  
.
After all the vinegar has drained, lower  
the brewer handle and press the Hot  
Water button.  
For optimal performance, de-scale your  
brewer every 3 to 6 months. It is possible for  
calcium deposits to build up faster, making it  
necessary to de-scale more often.  
3. Cleaning the Exit Needle –  
The Hot Water button will illuminate blue,  
indicating the brewer is heating.  
The exit needle is located on the inside  
bottom of the K-Cup® holder assembly.  
Should a clog arise because of coffee  
grounds, it can be cleaned using a  
paper clip or similar tool. Remove  
K-Cup® holder and insert the paper clip  
to loosen the clog and push it out.  
Power the brewer off as it starts to  
dispense.  
Allow brewer to sit for 30 minutes.  
Power on the brewer, lift and lower  
brewer handle, then press the Brew  
button.  
CaUtion: there are sharp  
needles that puncture the  
K-Cup® above and below. to  
avoid risk of injury, do not put  
your fingers in the K-Cup®  
assembly Housing.  
Once the vinegar is dispensed, discard  
hot contents into sink.  
Step 3: fresh Water rinse  
• Repeat step 1 three times using  
freshwater in place of vinegar  
.
note: Before de-scaling your brewer  
remember to remove the charcoal water  
filter from the water filter holder located in  
the water reservoir.  
Cleaning the Water reservoir  
This will clean the brewer plumbing and  
remove any residual vinegar taste. The  
brewer is now ready for normal use.  
It is normal over time for discoloration,  
spotting or staining to appear in the water  
reservoir. Results will vary depending on the  
mineral content of the bottled or filtered  
water used but will not affect the operation  
of the brewer. However, be sure to clean the  
water reservoir regularly to minimize build-  
up.  
To begin, you will need the following:  
20 ounces of distilled white vinegar  
12-ounce ceramic mug (do not use  
paper cup)  
Access to a sink  
Clean inside the water reservoir with a  
damp, lint-free cloth as necessary.  
Step 1: first Vinegar rinse  
Fill water reservoir with 10 ounces of  
undiluted white vinegar.  
emptying the internal Water  
tank  
Place the ceramic mug on the drip tray.  
Lift the brewer handle, but do not add  
Brewer must be powered off but plugged in.  
a K-Cup®  
.
1. Lower the reservoir lid.  
2. Place a mug on the drip tray.  
After all the vinegar has drained, lower  
the brewer handle and press the Hot  
Water button.  
3. Press and hold down the Brew button  
and continue to hold until all the water is  
dispensed into the mug.  
The Hot Water button will illuminate blue,  
indicating the brewer is heating.  
There will be a 3- to 5-second delay before  
water begins to dispense.  
14  
15  
If the appliance should become defective within the  
warranty period, do not return the appliance to the  
store. Please contact our Customer Service Centre:  
WARRANTy  
LIMITED THREE-yEAR  
WARRANTy  
troUBLeSHootinG  
PROBLEM  
SOLUTION:  
Toll-free phone number:  
1-800-472-7606  
Brewer does not have  
power.  
Plug brewer into an independent outlet.  
Make sure the brewer is securely plugged in.  
Plug into a different outlet.  
We warrant that this Cuisinart product will be free of  
defects in materials or workmanship under normal  
home use for 3 years from the date of original  
purchase. This warranty covers manufacturer’s  
defects including mechanical and electrical defects.  
It does not cover damage from consumer abuse,  
unauthorized repairs or modifications, theft, misuse,  
or damage due to transportation or environmental  
conditions.  
Address:  
Cuisinart Canada  
100 Conair Parkway  
Woodbridge, Ont. L4H 0L2  
Email: consumer_Canada@conair.com  
Reset your home’s circuit breaker.  
Model: SS-300C  
Confirm the power has been turned on and the brew and  
hot water indicators are flashing.  
To facilitate the speed and accuracy of your return,  
please enclose:  
Products with removed or altered identification  
numbers will not be covered. This warranty is not  
available to retailers or other commercial  
Brewer will not brew.  
Turn off and unplug the brewer for 30 seconds or more.  
When you plug the brewer back in, be sure to turn the  
power back on.  
• $10.00 for shipping and handling of the product  
(cheque or money order)  
• Return address and phone number  
• Description of the product defect  
purchasers or owners. If your Cuisinart product  
should prove to be defective within the warranty  
period, we will repair it or replace it if necessary. For  
warranty purposes, please register your product  
the date of original purchase and keep your original  
receipt for the duration of the limited warranty. This  
warranty excludes damage caused by accident,  
misuse or abuse, including damage caused by  
overheating, and it does not apply to scratches,  
stains, discolouration or other damage to external  
or internal surfaces that does not impair the  
functional utility of the product. This warranty also  
expressly excludes all incidental or consequential  
damages.  
If the Add Water indicator is illuminated, check to make sure  
the water reservoir is properly filled. If not add desired  
amount of water (6 to 10 ounces).  
• Product date code*/copy of original proof of  
purchase  
• Any other information pertinent to the product’s  
return  
Make sure water has fully drained from the water reservoir  
into the brewer by lifting the brewing head.  
* Product date code can be found on the underside  
of the base of the product. The product date  
code is a 4 or 5 digit number. Example, 90630  
would designate year, month & day (2009, June  
30th).  
Make sure the water filter compartment cover is securely in  
place by turning clockwise to close tightly.  
The exit needle may be clogged (see page 14).  
Note: We recommend you use a traceable, insured  
delivery service for added protection. Cuisinart will  
not be held responsible for in-transit damage or for  
packages that are not delivered to us. To order  
replacement parts or accessories, call our  
Customer Service Centre at 1-800-472-7606. For  
more information, please visit our website at  
If the Add Water indicator is illuminated even after adding 6  
to 10 ounces of water to the water reservoir and water has  
fully drained into the brewer, contact Customer Service at  
1-800-472-7606.  
Your Cuisinart product has been manufactured to  
the strictest specifications and has been designed  
for use only in 120 volt outlets and only with  
authorized accessories and replacement parts. This  
warranty expressly excludes any defects or  
damages caused by attempted use of this unit with  
a converter, as well as use with accessories,  
replacement parts or repair service other than those  
authorized by Cuisinart.  
Chlorine or mineral  
taste in coffee.  
Consider using bottled water, filtered water or the Cuisinart  
Charcoal Water Filer.  
Doesn’t brew a full cup. Water may not have fully drained from the water reservoir  
into the brewer. Check to see if there is water remaining in  
the reservoir. If there is, lift the brewing head to drain water  
into the brewer.  
Turn off and unplug the brewer for 30 seconds or more.  
When you plug the brewer back in, be sure to turn the  
power back on.  
The exit needle may be clogged (see page 14).  
Clean the K-Cup® holder brewing chamber (refer to  
“Cleaning & Maintenance” page 13).  
De-scale the brewer (refer to page 14).  
If you have repeated the de-scaling procedure two times  
and it is still brewing only a partial cup, contact Customer  
Service at 1-800-472-7606.  
Coffee is too weak or  
watery.  
Consider brewing a smaller cup size or try an Extra Bold  
K-Cup®. It has 30% more ground coffee in each portion  
pack.  
16  
17  
Blenders  
Tools and  
Gadgets  
Food  
Processors  
Griddlers  
Cookware  
Cuisinart offers an extensive assortment of top quality products to make  
life in the kitchen easier than ever. Try some of our other countertop  
appliances, cookware, tools and gadgets.  
©2011 Cuisinart Canada  
100 Conair Parkway,  
Woodbridge, Ontario L4H 0L2  
Any trademarks or service marks of third parties used herein  
are the trademarks or service marks of their respective owners.  
Printed in China  
12CC129218  
Keurig, the Cup and Star Design, Keurig Brewed, and K-Cup are trademarks  
of Keurig, Incorporated, used with permission. For use and/or licensed under  
U.S. Pat. No. 7,165,488; and other U.S. and foreign patents pending.  
IB-11021-CAN  

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