Jura Capresso Coffeemaker E9 User Manual

CAPRESSO  
Impressa E Series  
Fully Automatic  
Coffee & Espresso Center  
with Clearyl Water Care System  
Operating Instructions  
and Warranty  
Customer Service 1-800-220-5701  
D. This appliance has a polarized plug (one blade is wider  
than the other). As a safety feature, this plug will fit in a  
polarized outlet only one way. If the plug does not fit fully in  
the outlet, reverse the plug. If it still does not fit, contact a  
qualified electrician. Do not attempt to defeat this safety  
feature.  
JURA-CAPRESSO  
Jura was founded in 1931 in Switzerland.  
Capresso was founded in 1994 in the USA.  
Both companies have joined forces in the US to  
bring you the finest Fully Automatic Coffee  
Centers available anywhere. With innovative and  
user-friendly features, high quality materials,  
clear instructions and superb customer service,  
we are sure you will experience the best coffee,  
espresso, cappuccino or latte you have ever  
had. We hope you will enjoy your new Fully  
Automatic Coffee Center and will recommend it  
to your friends. For more information about our  
CAUTION  
This appliance is for household use. Any servicing other than  
cleaning and user maintenance should be performed by an  
authorized service representative.  
• Do not immerse base in water or try to disassemble.  
To reduce the risk of fire or electric shock, do not remove  
the base. No user serviceable parts inside. Repair should  
be done by authorized service personnel only.  
• Check voltage to be sure that the voltage indicated on the  
name plate agrees with your voltage.  
• Never use warm or hot water to fill the water container!  
Use cold water only!  
Michael Kramm, President  
• Keep your hands and the cord away from hot parts of the  
appliance during operation.  
• Never clean with scouring powders or hard implements.  
3.  
1. Height-Adjustable Coffee Spout  
2. Operating Buttons (See Fig. 3)  
3. Removable Water Tank  
Fig. 1  
4. Low Water Flotation Device (See Fig. 7.4)  
5. Clearyl Water Care Cartridge (Not Installed)  
6. Lid for Water Tank  
7. Ground Coffee Funnel  
8. Lid for Ground Coffee Funnel  
9. Lid for Bean Container  
10. Bean Container (See Fig. 5)  
11. Steam/Water Selector (See Fig. 4)  
12. Dual Frother Plus  
13. Stainless Steel Removable Grid  
14. Removable Drawer  
9
8
7
6
10  
11  
12  
5
4
3
2
15. Measuring Scoop  
13  
14  
16. Two Cleaning Tablets (white)  
17. Water Hardness Indicator Strip  
18. Clearyl Water Cartridge (unpacked)  
Fig. 2  
19. Used Coffee Container  
20. Tray  
1
13. Grid  
14. Drawer  
* Attention: The Water Filter Cartridge should be in a pouch.  
If your machine comes with the cartridge installed, it is not a new machine!  
Call customer service 1-800-220-5701.  
15  
16  
17  
18  
4.  
Steam/Water Selector  
Operating Buttons  
READY  
a
b
LED Display  
a. On/Off  
Grind  
Fineness Selector  
a. Coffee  
b. Steam / Water  
f. Rinse  
b. 1-Cup  
mild  
normal  
strong  
Fig. 4  
Fig. 5  
Fig. 6  
g. Steam  
d. 2-Cup  
h. Pre-Ground  
Coffee  
e. Dial  
e. Programming  
4
Fig. 7  
5.  
Fig. 3  
Fig. 8  
Fig. 9  
Fig. 10  
Fig. 11  
Fig. 12  
Dual Frother Plus  
a
b
c
Tip  
Metal Cylinder  
Clip-on Connector with Soft Collar  
Fig. 13  
Fig. 14  
6.  
Frothing:  
down  
a. Metal Tube  
Steaming:  
up  
b.. Chrome Sleeve  
c. Steam Nozzle  
Fig. 15  
Fig. 16  
Fig. 17  
Fig. 18  
Fig. 19  
Fig. 20  
Fig. 21  
Fig. 22  
7.  
Table of Contents  
Page  
Page  
Important Safeguards / Jura-Capresso...............................2  
Illustrations.......................................................................4–7  
1. Product Registration......................................................9  
2. Operating Instructions / Customer Service...................9  
3. WELCOME TO THE IMPRESSA E SERIES ...............9  
a. "Crema Coffee" and Pressure Brewing ...................9  
b. Different Coffee Drinks...........................................10  
c. Coffee Facts...........................................................10  
4. Please Don't / Please Do ............................................10  
5. Factory Settings ..........................................................11  
6. PREPARING MACHINE FOR THE FIRST TIME........11  
7. Adding Coffee Beans ..................................................11  
8. Adjusting the Grinder ..................................................12  
9. DAILY PREPARATION................................................12  
10. Grinding and Brewing..................................................12  
a. Selecting Cup Size and Strength...........................12  
11. Using Pre-Ground Coffee............................................13  
12. Using Hot Water..........................................................13  
13. FROTHING AND STEAMING.....................................14  
14. Heating and Frothing Milk...........................................14  
15. Cleaning the Dual Frother Plus ...................................15  
16. CLEARYL WATER CARTRIDGE................................15  
a. Installing and Activating the Clearyl Cartridge ......15  
b. Replacing the Clearyl Cartridge.............................16  
17. Adjusting the Water Hardness.....................................17  
18. PROGRAMMING........................................................17  
a. AROMA ..................................................................18  
b. Auto Shut-Off.........................................................18  
c. Stats (Usage)..........................................................18  
d. Language Selection ...............................................18  
e. ML / OZ..................................................................18  
f. Rinse ......................................................................19  
19. CARE AND MAINTENANCE......................................19  
a. Fill Water ................................................................19  
b. Empty Grounds......................................................19  
c
Fill Beans................................................................19  
d. Stones and Beans..................................................19  
e. General Cleaning Instructions................................20  
f. Emptying System Before Transport.......................20  
20. AUTOMATIC CLEANING CYCLES............................20  
a. Rinsing ...................................................................20  
b. Cleaning with Special Tablet..................................20  
c. Decalcifying Procedure..........................................21  
21. Tips for Better Coffee..................................................22  
22. SUPPLIES and ACCESSORIES ................................22  
23. frothXpress Plus System (sold separately)..................23  
24. Troubleshooting...........................................................23  
25. WARRANTY.................................................Back Cover  
Address Information / Customer Service...........Back Cover  
8.  
1. PRODUCT REGISTRATION  
sure brewed coffee. Just press one of the two cup buttons and  
your Impressa E will grind, tamp and brew your personal cup of  
coffee. The integrated solid steel conical burr grinder grinds  
beans to the preferred fineness. A separate funnel lets you use  
pre-ground coffee. All coffee, water and steam functions are pro-  
grammable to your own personal taste. Make any size cup of  
coffee between 1 and 16 oz. The Dual Frother Plus* lets you  
froth and steam milk for delicious cappuccinos and lattes. The  
frother will deliver unlimited amounts of steam. The stainless  
steel lined ThermoBlock prevents water from coming in contact  
with aluminum and allows you to brew coffee immediately after  
frothing (no purging). The hot water function lets you prepare tea  
and other beverages in seconds or use it to pre-warm your  
coffee cups. All important functions such as water level, bean  
container, used coffee container and water filter are monitored  
Please read the enclosed product registration form now. Fill it  
out and mail or fax it to us within two weeks after purchasing  
your machine or register online through our website:  
www.capresso.com. Important: This registration is part of your  
warranty (chapter 25).  
2. OPERATING INSTRUCTIONS / CUSTOMER SERVICE  
Thank you for choosing this Jura-Capresso product.  
• Please study these Operating Instructions carefully before  
using your new machine. We highly recommend viewing the  
enclosed video.  
• Also included is a Quick Reference Guide, keep it next to  
your machine.  
• For further information please call our TOLL FREE number:  
1-800-220-5701, Mon-Fri 9AM – 9PM & Sat 9AM – 5PM  
Eastern Standard Time. If you call at any other time please  
leave a message with your telephone number and when we  
can call you back. You can send us a FAX at: 201-767-9684  
or EMAIL us at [email protected]  
automatically. You can change the language and can check how  
many cups of coffee you made. Enjoy your Impressa E!  
* The frothXpress Plus, an automatic frothing device, is separately  
available (chapter 23). For details for the frothXpress Plus accessory  
see video  
3. WELCOME TO THE IMPRESSA E Series  
3a. "CREMA COFFEE" AND PRESSURE BREWING  
This fully automatic coffee center is completely programmable  
and extremely user friendly. Your Impressa E can prepare one or  
two cups of crema coffee at a time. The two-step pressure  
brewing system – well known in commercial applications – was  
adapted and refined by Jura coffee specialists and is the trade-  
mark of each Jura-Capresso coffee center. This Pre-Brew  
Aroma-System ensures optimal coffee extraction and will finish  
every cup with a rich layer of "crema" – proof for perfectly pres-  
According to the majority of coffee experts, grinding, tamping  
and brewing under high pressure is the ideal extracting process  
for maximum flavor and aroma. Your Jura-Capresso automatic  
coffee center will always produce espresso and coffee with a  
thick, foamy layer called "crema." The crema traps the fine aro-  
matics and the light gaseous flavors that register on the palate.  
The high pressure and the short brewing time prevent the  
9.  
extraction of bitter oils and release less caffeine than any other  
brewing method. You will always make the absolute freshest  
and most aromatic cup of coffee. This is the reason why many  
European restaurants and hotels serve fresh pressured brewed  
coffee only. Experiment with your new machine and prepare  
yourself the best and most enjoyable cup of coffee!  
prepared. Typical US espresso roasts result in darker beans with  
an oily outside. European espresso roasts are medium brown  
with no or very little oils showing on the outside.  
Please note: Dark, oily beans: see chapter 7.  
4. PLEASE, DON’T... (or you void your warranty protection):  
• Never pull out the drawer during the brewing process.  
• Never fill instant coffee into the bean container or ground coffee  
funnel; it can damage the brewing chamber.  
• Never fill flavored or sugar coated beans into the bean  
container.  
• Never fill frozen beans into the bean container. If you store  
beans in the freezer, let them thaw for 3 to 4 hours before  
filling them into the bean container.  
• Never fill anything other than coffee beans into the bean  
container (no chocolate, rice, nuts, spices, etc.)  
• Never fill anything but fresh, cold clean water into the water  
container, except when decalcifying (chapter 20c).  
• Never use mineral or carbonated water. You can use tap  
water, spring water, distilled water and reverse osmosis water.  
• Never repair or open the machine yourself. All repairs should  
be performed only by an authorized service center.  
3b. DIFFERENT COFFEE DRINKS  
Here are some guidelines for the most popular coffee drinks:  
• Ristretto: 1/2 to 1 oz. of coffee. Sweeten to taste  
• Espresso: 1 to 2 oz. coffee. Sweeten to taste  
• Double Shot: 3 to 4 oz. of coffee. Sweeten to taste  
• Crema Coffee: 5 to 8 oz. of coffee  
• Cappuccino: Espresso plus 3 to 4 oz. of hot frothed milk.  
• Latte: Espresso plus 3-5 oz. steamed milk with little or no froth.  
• Café Mocha: Make Espresso then add chocolate syrup to the  
milk before frothing/steaming.  
Experiment with the size of your milk based drinks. For stronger  
coffee taste add more coffee, for more milk taste use more  
frothed milk.  
3c. COFFEE FACTS  
Caffeine is tasteless. A "strong" coffee or espresso is mostly  
the result of the amount of coffee in relation to the amount of  
water. The longer a bean is roasted, the less caffeine it has.  
Arabica and Robusta are two genetically different kinds of  
beans. "Arabica" beans have more flavor and a little less caffeine  
than "Robusta" beans which are mostly used in lower priced  
coffees and instant coffees.  
PLEASE, DO...  
• Fill water tank with fresh, cold water only.  
• Remove any foreign particles (small stones) from coffee beans.  
• Let frozen beans thaw for 3 to 4 hours before pouring them  
into the bean container.  
Espresso is not a bean, it's the way the coffee is roasted and  
10.  
• Place a cup underneath the frother (Fig. 13) and turn the  
Steam/Water Selector to the Steam /Water symbol Fig 4b).  
SYSTEM FILLING. The machine will pump some water  
through the frother and stop automatically. SHUT TAP. Turn  
the Steam/Water Selector back to the cup symbol. HEATING.  
PRESS RINSE. Place a cup underneath the Coffee Spout  
(Fig. 1,1) and press the Rinse Button (Fig. 3f). The machine will  
pump a bit of hot water through the coffee spouts and will  
stop automatically. READY. You can only brew coffee when  
the display shows READY.  
• Open the bean container lid (Fig. 1, 9) and fill with beans  
(Fig. 5). For details see chapter 7.  
• Place an empty cup (at least 8 oz.) under the coffee spouts.  
• Push the Dial (Fig. 3e). The Dial illuminates and the display  
shows the cup size 4 OZ.  
• Push and hold the 1-Cup button until the display reads STRONG.  
The Impressa E starts grinding and will start brewing.  
Initially, the grinding chamber may not fill properly with ground  
coffee. The machine will start brewing, then interrupt and the  
display will show FILL BEANS. Push the 1-Cup button again.  
Discard this first cup of coffee. Your next cup will be perfect.  
Please note: If coffee only comes out of one spout, move the  
spout up and down a few times to clear the internal flow.  
You are now ready to make coffee.  
All Display Messages Are Shown in RED  
5. FACTORY SETTINGS  
Each machine leaves the factory with the following settings:  
Filter ..................... – (not installed)  
Hardness Level .... 2  
Aroma ................... ROBUST  
Auto Off ................ 2 hours after last use  
Language ............. English  
Cup Size ………….. OZ.  
Rinse ………………  
The Dial is set to 4 OZ. for coffee and for hot water and  
for 60 SEC for steam.  
6. PREPARING THE MACHINE FOR THE FIRST TIME  
• Make sure all accessories, literature and any other items are  
removed from the machine and the water tank.  
• Make sure the machine sits on an even, flat surface and the  
drawer, tray and used coffee container are inserted (Fig 2).  
• Plug-in machine.  
• Do NOT fill water tank now.  
Important: Do not install the Clearyl Water Filter cartridge  
now. It can block the machine.  
Turn the machine on by pressing the ON/OFF button (Fig. 3a).  
The display shows FILL WATER.  
• Remove water tank, fill with fresh, cold water and replace.  
7. ADDING COFFEE BEANS  
• Open the bean container lid (Fig. 1, 9), fill with beans (Fig. 5).  
The container holds approx. 220 grams (8 oz.). Close the lid.  
Frozen Beans: Thaw for 3 to 4 hours before adding to bean  
container. This prevents moisture from seeping into the grinder.  
The display shows OPEN TAP  
The following procedure is only necessary when setting up the  
machine for the first time and after the procedure "Emptying  
System Before Transport" (chapter 19f).  
11.  
Flavored/Sugar Coated Beans: DO NOT fill these type beans  
into the bean container. The sugars will stick to the burrs and  
clog the flow of ground coffee. Have your local coffee store  
grind these type beans and use as described in chapter 11.  
Using Oily Beans: Beans with an oily surface tend to stick  
together. This may prevent a continuous flow of beans from the  
bean container into the burrs. As a result the grinder does not  
grind enough coffee and you might get weak or no coffee at all.  
Stir the beans in the bean container just before grinding.  
Alternatively, you can also pour the beans in an open bowl and  
let them sit for about 5 hours. The oils will evaporate (this will  
not change the taste of your coffee). Then fill the beans into the  
bean grinder. Now beans will feed into the burrs more easily.  
• Push and hold On/Off button until the display turns on. If your  
machine is cold the display shows HEATING. After approx. 2  
minutes the display shows RINSE.  
• Press the Rinse Button (Fig. 3,f). Hot water will warm up all  
internal parts and pump through the coffee spouts. The water  
will be caught in the drawer underneath. The rinse cycle stops  
by itself and the display reads: READY You are now ready to  
make coffee.  
10. GRINDING AND BREWING  
The Impressa E uses a 2-step brewing process (Pre-Brew Aroma  
System). First it moistens the ground coffee (pre-brew phase),  
pauses for a few seconds and then starts the brewing process.  
• Adjust the height of the coffee spout to your cup size (Fig. 12)  
and place one or two cups underneath the coffee spouts.  
8. ADJUSTING THE GRINDER  
You can adjust the grinder to the roast of your coffee.  
We recommend the following:  
Light roast: use a finer adjustment.  
Dark roast: use a coarser adjustment.  
• Open the lid of the bean container.  
• While the grinder is running turn the grind selector switch to  
the desired position (Fig. 6).  
– The smaller the dots, the finer the grind.  
– The bigger the dots, the coarser the grind.  
Important: The grinding grade can only be adjusted while  
the grinder is actually grinding.  
HOTTER COFFEE? Pre-warm cup with hot water through frother.  
See chapter 12 "Using Hot Water". Empty cup and brew coffee.  
10a. SELECTING CUP SIZE AND STRENGTH  
Cup Size 1 OZ. to 8 OZ; max: 16 oz.  
• Push the Dial. It will illuminate and the display will show the  
cup size in oz, e.g. 4 OZ.  
Turn the dial to select any cup size between 1 OZ. and 8 OZ.  
Your machine will always remember the last setting. After 5  
seconds the display will change back to READY.  
• When using the 2-Cup button the machine will automatically  
double the selected amount of coffee.  
9. DAILY PREPARATION  
Coffee Strength MILD NORMAL - STRONG  
Push the 1-Cup button once, the display shows: MILD,  
twice: NORMAL, three times: STRONG.  
ON/OFF Button – HEATING RINSE READY  
We recommend filling the water container every morning with  
fresh, cold water. This will enhance the taste of your coffee.  
12.  
Grinding times (approx.)  
• Open the lid for the ground coffee funnel (Fig. 1.8) and fill the  
funnel with one or two scoops of ground coffee.  
Important: Do NOT fill this funnel with instant coffee and do  
not use more than two level scoops of coffee.  
MILD .......... 6 to 7 seconds.  
NORMAL ... 7.5 to 8.5 seconds.  
STRONG..... 9 to 10 seconds.  
• Push the 1-Cup or 2-Cup button. The machine will tamp and  
brew coffee.  
AROMA-setting "STANDARD" has the shorter grinding times.  
AROMA-setting "ROBUST" has the longer grinding times.  
When using the 2-Cup button the grinder will always grind  
between 9 and 10 seconds.  
Please note: If you push the scoop button accidentally push  
the 1-Cup button. Display shows ADD MORE POWDER. The  
machine will start brewing, stop and return to READY.  
Please note: After use of sugar coated or flavored coffee  
through the pre-ground coffee funnel you may experience some  
flavor transfer when going back to your regular coffee.  
• Push and hold the Rinse Button (Fig. 3f) until the display  
shows RINSE.  
Please note:  
When using the 1-Cup button, the display will first show the  
strength setting. When the pre-brew cycle starts, it will show the  
actual cup size. At this time you can still change the cup size by  
turning the Dial.  
When using the 2-Cup button, the display will first show  
2 CUPS. When the pre-brew cycle starts, the display shows the  
cup size for one cup. At this time you can still change the cup-  
size by turning the Dial.  
• The Dial illuminates. Push the Dial (Fig. 3e). The machine will  
perform one rinse cycle and the display will return to READY.  
12. USING HOT WATER  
Please note: After the pre-brew cycle you can always stop the  
brewing process by pushing the 1-Cup or 2-Cup button. This will  
not affect your cup size setting for the next brew cycle.  
Important: Never try to pull out the tray as long as the machine  
is grinding, brewing or discarding the used coffee. Always wait  
until the display shows READY.  
READY 1 OZ. to 16 OZ. SHUT TAP - READY  
This feature allows you to pre-warm your cup, make a cup of tea  
or soup or add hot water to your coffee making it weaker.  
• Place a cup underneath the frother (Fig. 13).  
Turn the Steam/Water Selector to the water symbol (Fig. 4b).  
Hot water will push through the frother. The display shows the  
amount of hot water. You can change it from 1 to 16 oz. by  
turning the Dial (Fig. 3e) now. The machine remembers the last  
setting. When the water flow stops, display shows SHUT TAP.  
Turn the Steam/Water Selector back to the cup symbol. READY.  
Please note: You can always stop the flow of hot water by  
turning the dial to the cup symbol.  
11. USING PRE-GROUND COFFEE  
You can also use pre-ground coffee, bypassing the grinder. This  
comes in handy if someone requests decaf, sugar coated or  
flavored coffee.  
• Push the Pre-Ground Coffee Button (Fig. 3h). The display  
shows: FILL POWDER  
13.  
13. FROTHING and STEAMING  
The steam function can be used to heat up any liquid and to  
steam and froth milk.  
Steaming Position:  
The Frother's metal cylinder is in the UP position (Fig. 16). In the  
steaming position hot steam is injected into the milk (or any  
other liquid) without creating a frothy layer on top.  
Typically a Latte has steamed milk with no froth.  
Please note: When you start steaming, some hot water will  
push out of the nozzle before the steam begins. When frothing  
a lot of milk this will not change the taste of your frothed milk.  
You can also release this small amount of hot water into the  
tray or into a separate container:  
Turn the Steam/Water Selector to the Water Symbol for one  
second and then back to the Cup symbol. Now start  
frothing/steaming.  
Please note: When you stop the steam output the display will  
show STEAM READY for the next 20 seconds. Within this  
time you can continue to use the steam function.  
If you want to steam at a later time you must first press the  
Steam button (Fig. 3g).  
Frothing Position:  
The Frother's metal cylinder is in the DOWN position (Fig. 16). In  
the frothing position hot steam and air is injected into the milk  
creating warm milk and a firm layer of tiny froth bubbles.  
14. HEATING AND FROTHING MILK  
Tips for frothing (Cappuccino):  
READY HEATING - STEAM READY - 60 SEC - CLOSE TAP  
• Push the Steam button (Fig. 3g). Display shows HEATING.  
• Add cold milk to a pitcher or a cup.  
The tip of the frother should not touch the bottom of your pitcher.  
Start in the steaming position – cylinder "up" (Fig. 16) – for a few  
seconds. Then push the cylinder "down". Milk froth will build up.  
This way the froth on top of your milk is also warm.  
Hotter milk? If the frothed milk is not warm enough, continue in  
the steaming position.  
Steaming and frothing directly in your cappuccino cup:  
With practice, you can steam and froth directly in your cappuccino  
cup. First steam and froth the milk, then add your espresso shot.  
• After 15 to 30 seconds the display shows STEAM READY.  
• Immerse the tip of the frother into the milk (Fig 17&18) and  
turn the Steam/Water Selector to the Water/Steam Symbol.  
Hot steam will be injected into the milk. The display shows  
how long steam will be forced through the frother, 60 SEC.  
• At this time you can change the steam output from 3 and 120  
seconds. The machine will remember your last setting. When  
the selected steam time is up, the display shows SHUT TAP.  
Turn the Steam/Water Selector to the cup symbol. If you need  
more steam turn the Selector back to the water/steam symbol.  
Please note: You can always stop the steam output by turning  
the Steam/Water Selector to the cup symbol.  
Please note: The less fat content the milk has the more froth will  
be created. Skim milk will produce the most froth and will let  
you taste more of the coffee. 1% and 2% milk will give you less  
froth. Regular whole milk (3% fat) will produce the least amount  
of froth. You can also use soy milk.  
14.  
15. CLEANING THE DUAL FROTHER PLUS  
Always keep the Dual Frother Plus clean and free of milk  
deposits. Hardened milk particles will make it impossible to  
create milk froth.  
steam nozzle (the connector should sit flush with the chrome  
sleeve (Fig. 15b) so that the steam nozzle is no longer visible).  
Please note: If the parts are not put together tightly it will not be  
possible to create the frothy foam on top of the milk.  
Fast cleaning:  
Display shows READY. Place a cup underneath the frother (Fig.  
13) and turn the Steam/Water Selector to the water symbol. Let  
hot water run through the frother for about 3 seconds and then  
stop. This will flush out any small milk droplets.  
16. CLEARYL WATER FILTER CARTRIDGE  
The machine comes with one Water Filter Cartridge. This  
cartridge is specially made for use with the Impressa E series.  
The cartridge:  
• Reduces the water hardness up to 75%.  
• Removes (if present) up to 85% chlorine, up to 90% lead, up  
to 95% copper and up to 67% aluminum.  
• Cleans the water through an upward current principle (Fig. 8)  
just before the brewing cycle starts, ensuring freshly filtered  
water every time you make coffee.  
• Eliminates decalcifying. When using the water filter cartridge,  
you never need to decalcify your machine.  
Thorough cleaning of the Dual Frother parts:  
• Remove the Dual Frother (Fig. 14) from the Steam Nozzle (Fig. 15c)  
by pulling down the soft collar of the clip-on connector.  
• Unscrew the black tip (Fig.14a) from the Clip-On Connector  
(Fig. 14c). You can use a coin to loosen the black tip.  
• Soak all three parts in hot soapy water.  
• Make sure that the two side holes and the channel of the black  
tip (Fig. 14a) are free of any milk deposits.  
To reorder cartridges see chapter 22 "Supplies".  
Cleaning the Steam Nozzle (Fig. 15c)  
• Place a cup underneath the Steam Nozzle (the Dual Frother is  
off) and let a bit of hot water run through the Steam Nozzle.  
Tip: If the steam nozzle is blocked by hardened milk, use a  
needle and loosen up the milk deposit. Then let some hot  
water pass through the Steam Nozzle.  
16a. INSTALLING & ACTIVATING THE CLEARYL WATER  
CARTRIDGE  
Important: Never install the cartridge before or during  
"Preparing Machine For The First Time."  
• Make sure the water tank is empty.  
• Remove cartridge from its bag and rinse cartridge under water  
• Open water container lid and pull up the holder for the  
cartridge (Fig.9).  
Assembly of Frother Parts  
• Make sure the Steam Nozzle is screwed onto the Metal Tube  
(Fig. 15a) finger tight.  
• Insert the cartridge with its tapered end down. Make sure it  
fits snugly over the white mesh piece inside the water  
container. Push down gently (Fig.10).  
• Assemble the Dual Frother and make sure that the tip is  
screwed onto the Connector finger tight (Fig 14a, c).  
• Push the black Clip-on Connector (Fig.14c) firmly into the  
15.  
• Close the holder for the cartridge so that it engages in the  
water tank (Fig.11).  
16b. REPLACING THE CLEARYL WATER CARTRIDGE  
The filter is monitored automatically. After approx. 75 liters of  
water (~2,500 oz.), the filter loses its effect. The display changes  
from READY to CHANGE FILTER / MACHINE READY. You can  
still make coffee, but we recommend replacing the filter within  
one week!  
Attention: The filter should be changed every 3 months if you  
use less than 75 liters of water. In this case, no message will  
appear in the display.  
Important: Once the filter has lost its calcium suppressing  
abilities, calcium will build up inside the machine. Since the  
Water Hardness Selector is off, the machine will not remind you  
when to decalcify. This could clog and ruin your machine.  
• Remove the old filter. The cartridge is environmentally friendly.  
Dispose it with your regular household trash.  
• Fill the water tank with fresh cold water and replace.  
You must activate the cartridge as follows:  
1. Push and hold the P button (Fig. 3e). FILTER –  
2. Push the Dial and the display shows NO –  
3. Turn the Dial until the display shows YES ꢀ  
4. Push Dial confirm. The display shows INSERT / OPEN TAP  
5. Place a 20 oz. container underneath the frother.  
6. Turn the Steam/Water Selector to the water symbol.  
FILTER RINSING. For the next 90 seconds the machine will  
push water through the filter and through the frother. Do not  
interrupt this process. This activates the filter.  
The machine will stop automatically.  
7. SHUT TAP. Turn the Water/Steam Dial back to the cup symbol.  
HEATING. READY.  
Please note: As long as the filter is activated, the water  
hardness setting is automatically turned off.  
• Make sure the water tank is empty.  
• Remove the new cartridge from its bag.  
• Open water container lid and pull up the holder for the  
cartridge (Fig. 9).  
• Insert the cartridge with its tapered end down into the water  
container. Make sure it fits securely inside the fins. Push down  
gently (Fig.10).  
• Close the holder for the cartridge so that it engages in the  
water tank (Fig.11).  
• Fill the water tank with fresh cold water and replace.  
1. Push and hold the Rinse Button. The display shows RINSE  
and the Dial is illuminated.  
IMPORTANT: Do not let the filter dry out.  
If you do not use your IMPRESSA for more than three days in a  
row and you still have an active filter, we recommend the follow-  
ing easy procedure: Empty the water tank, remove the filter and  
immerse it at least to a third of its length into a cup with cold  
water. Store the cup in the refrigerator. This way the filter does  
not dry out. When you use your machine again, install the filter.  
Use the hot water cycle and let approx. 16 oz. of water run  
through the system. Initially the water may be slightly discolored.  
2. Turn the Dial until the display shows FILTER.  
3. Push the Dial. The display shows REPLACE OPEN TAP.  
4. Place a 20 oz. container underneath the frother.  
16.  
5. Turn the Steam/Water Selector to the water symbol.  
1.Push and hold the P button (Fig. 3e). FILTER –  
FILTER RINSING  
2.Turn the Rotary Dial until the display shows HARDNESS.  
For the next 90 seconds the machine will push water through 3.Push the Dial. LEVEL 2  
the filter and through the frother. Do not interrupt this process.  
This activates the filter. The machine will stop automatically.  
6. SHUT TAP. Turn the Water/Steam Dial back to the cup symbol.  
HEATING. READY.  
4.Turn the Dial to select from 1 2 3 4 –  
5.Push the Dial to confirm your selection. HARDNESS.  
6.Push the P button. READY.  
Important: If you choose the selection "" the water hardness  
monitor is turned off. In this case the machine will NOT remind  
you when it is time to decalcify. Turning off the monitor requires  
you to use distilled water only or the Water Filter Cartridge  
(chapter 16a).  
17. ADJUSTING THE WATER HARDNESS  
Water is heated inside the machine. With use, this leads to  
calcium deposits forming inside the machine. The display will  
remind you when it is time to perform a decalcifying cycle. The  
machine is set to level 2 (medium hard water). If you have  
harder water you need to set it to a higher level. If you have  
softer water you can set it to level 1. If you are not sure about  
the hardness of your water, ask your local water company for  
the "Water Hardness in Grains."  
18. PROGRAMMING  
Please note: As long as you are in programming mode, you  
cannot brew coffee.  
• Press and hold the P button until the display shows FILTER.  
Turning the Dial clockwise the following functions will appear  
HARDNESS LEVEL 1: grains 2-9  
in the display:  
HARDNESS LEVEL 2: grains 10-19  
HARDNESS  
HARDNESS LEVEL 3: grains 20-29  
AROMA  
HARDNESS LEVEL 4: grains 30+  
AUTO OFF  
You can also use the enclosed water hardness indicator strip to  
determine the water hardness:  
STATS  
LANGUAGE  
• Insert the stick for one second into the water you want to  
use. Shake off any access water and wait for one minute.  
• If all five fields of the test stick turn reddish, set the hardness  
level to 4. If four fields turn reddish, set the hardness level to 3.  
If three or less fields turn reddish, leave the level in position 2.  
• If you use Spring Water you can set the hardness level to 1.  
You can change the hardness settings as follows:  
ML / OZ  
RINSE ꢀ  
To change functions the procedure is always the same:  
1. Push and hold P button until display shows FILTER.  
2. Turn Dial to the function you want to change or look up.  
3. Push Dial.  
17.  
4. Turn Dial until desired selection is displayed.  
5. Push Dial to confirm selection.  
6. Push the P button to get back to READY.  
day, set the auto-shut off between 0.5 HRS and 2.0 HRS.  
• If you use the machine all day long set the auto shut off  
between 3.0 HRS to 5.0 HRS.  
• If you make only one or two cups of coffee in the morning, set  
the machine to 0.5 HRS.  
FlLTER: See chapter 16a.  
HARDNESS: See chapter 17.  
Important: Never turn the machine off immediately after you  
have made a cup of coffee. The automatic hot water rinse cycle  
works more effectively after the brewing chamber has cooled down.  
18a. AROMA  
1. Push and hold P button until display shows FILTER.  
2. Turn Dial to AROMA  
3. Push Dial: ROBUST  
4. Turn Dial to select from STANDARD or ROBUST  
5. Push Dial to confirm selection.  
6. Push the P button to get back to READY.  
In ROBUST the grinder will always grind approx. 1 second  
longer to increase the strength of your coffee.  
18c. STATS (usage)  
1. Push and hold P button until display shows FILTER.  
2. Turn Dial to STATS  
3. Push Dial: The display shows the total number of cups brewed.  
4. Push the 1-Cup, 2-Cup and the Ground Coffee Button to  
display usage for those buttons.  
5. Push the P button TWICE to get back to READY.  
18d. LANGUAGE SELECTION  
1. Push and hold P button until display shows FILTER.  
2. Turn Dial to LANGUAGE  
3. Push Dial: ENGLISH  
4. Turn Dial to select from English, German, French, Italian  
Spanish, Portuguese, Dutch (NL)  
5. Push Dial to confirm selection.  
6. Push the P button to get back to the "READY" mode.  
18b. AUTO SHUT-OFF  
1. Push and hold P button until display shows FILTER.  
2. Turn Dial to AUTO OFF  
3. Push Dial: 2.0 HRS  
4. Turn Dial to select from -.- HRS to 9.0 HRS  
5. Push Dial to confirm selection.  
6. Push the P button to get back to READY.  
In selection -.- HRS the machine will not shut off automatically.  
Please note: When the machine turns off, it will automatically  
run a hot water rinse cycle. The water will push through the  
coffee spouts and will be caught in the tray.  
Recommendation:  
18e. ML/OZ  
Instead of showing the cup sizes in Ounces (OZ) you can display  
it in Milliliters (ML). 30 ML equals 1 OZ.  
1. Push and hold P button until display shows FILTER.  
• If you use the machine in the morning and then later in the  
18.  
2. Turn Dial to ML / OZ  
The display shows DRAWER MISSING.  
3. Push Dial: OZ.  
Important: Do not unplug the machine while you are emptying  
the coffee grounds.  
• Empty the used coffee container and the drawer.  
• Push the drawer back into the machine (Fig. 20). The display  
still shows DRAWER MISSING.  
4. Turn Dial to select ML or OZ.  
5. Push Dial to confirm selection.  
6. Push the P button to get back to READY.  
18f. RINSE  
• Place the used coffee container on the tray and insert back  
into the machine (Fig. 21). The display shows READY and you  
may now continue brewing coffee.  
You can turn off the automatic rinsing mode for when the  
machine shuts down.  
1. Push and hold P button until display shows FILTER.  
2. Turn Dial to RINSE  
3. Push Dial: RINSE ꢀ  
4. Turn Dial to select RINSE –  
5. Push Dial to confirm selection.  
19c. FILL BEANS  
When the display shows FILL BEANS, open the bean container  
lid and add beans (Fig. 5).  
Please note: The message FILL BEANS will disappear after  
making the next cup of coffee.  
Attention: If the display shows FILL BEANS and there are  
ample beans in the bean container, stir the beans so they flow  
into the grinder (chapter 7). We recommend cleaning the bean  
container from time to time with a dry cloth before you refill  
beans (please make sure the machine is turned off when cleaning).  
6. Push the P button to get back to READY.  
19. CARE AND MAINTENANCE  
19a. FILL WATER  
When the display shows FILL WATER, no more coffee can be  
made until you fill the water container. The water container will  
never be completely empty. The low water floatation device  
(Fig. 7.4) activates the FILL WATER indicator when there are  
about 10 oz. of water left.  
19d. STONES AND BEANS  
Every coffee specialty store will tell you that occasionally small  
stones can be found in with coffee beans. Small stones will be  
processed through the burr grinder without any harm (the stone  
will end up in the used coffee container).  
• Remove water tank, rinse and fill with fresh water and replace.  
However larger stones can block the burr grinder. The noise of  
the grinder will become very loud and the grinder will block. In  
this case please call our Customer Service: 1-800-220-5701.  
19b. EMPTY GROUNDS  
Used coffee grounds are collected in the used coffee container  
(Fig. 2.19). If the display shows EMPTY GROUNDS, no more  
coffee can be made until you empty the used coffee container.  
• Carefully lift and remove drawer since there is water in it (Fig. 19).  
Before Filling Beans into the Bean Container:  
• Shake your bean bag thoroughly so that a stone will fall to the  
19.  
bottom of the bag.  
• Before emptying the bean bag completely, check if there are  
any particles that look like stones and remove them.  
20. AUTOMATIC CLEANING CYCLES  
20a. RINSING  
You can run an extra hot water rinse cycle as follows.  
READY. Push and hold the Rinse button until display shows  
RINSE. The Dial illuminates.  
19e. GENERAL CLEANING INSTRUCTIONS  
Never use abrasive materials or chemicals to clean the machine.  
• Clean the housing with a soft, damp cloth.  
• Rinse water tank daily and fill with fresh, cold water.  
• Push the Dial. Hot water is dispersed through the coffee  
spouts and will stop automatically. READY.  
19f. EMPTYING SYSTEM BEFORE TRANSPORT  
This procedure is necessary to prevent water and frost damage  
in case you intend to transport your machine.  
Turn machine off.  
• Place a cup underneath the frother.  
• Push and hold the Steam Button until the display shows:  
OPEN TAP. Turn the Steam/Water Selector to the water symbol.  
The machine will push a bit of water and steam into the cup  
underneath the frother.  
• When display shows CLOSE TAP turn the Steam/Water Selector  
back to the cup symbol. The machine will automatically shut off.  
Important: The next time you turn the machine on you must  
follow the instructions in chapter 6.  
20b. CLEANING WITH SPECIAL TABLET  
The machine monitors how many coffees are brewed and how  
often the rinsing program is activated. After approx. 200 coffees  
the display will show CLEAN MACHINE / MACHINE READY.  
Please note: You can continue making coffee, however we  
highly recommend that you clean the machine as described  
below within the next few days. This cleaning program will  
remove oil build-ups in the brewing chamber. The cleaning pro-  
gram takes about 15 minutes. Please use one white cleaning  
tablet (enclosed). The machine comes with a pack of 2 tablets.  
To re-order cleaning tablets see chapter 22.  
Important: Once the cleaning program has started do not  
interrupt the procedure.  
Please note: Before transporting the machine, make sure that  
the water tank is empty, the filter cartridge is removed (discard  
and use a new cartridge), the bean container is empty, the  
drawer and used coffee container are empty and clean.  
Secure the lids of the water tank and the bean container with  
scotch tape. Pack entire machine with thick cushioning material  
on all sides to prevent damage.  
1.Make sure the machine is on and the water tank is full.  
2.Push the Rinse button. The display shows EMPTY DRAWER.  
3.Remove and empty the drawer and used coffee container and  
replace complete assembly (Fig. 21).  
Important: Even if the drawer and the used coffee container are  
empty, you still need to remove the drawer for approx. 20 seconds  
and then replace it. The display shows PRESS RINSE.  
4.Place a 12 oz. container under the coffee spouts.  
20.  
5.Push the Rinse button. The display shows CLEANING.  
chapter 16a to program the Clearyl Cartridge function.  
After a moment the display shows ADD TABLET/ PRESS RINSE. Important: The decalcifying program must not be interrupted.  
6.Open the ground coffee lid and drop in one white cleaning  
tablet (Fig. 22). Your machine comes with a pack of two  
tablets. To order more tablets see chapter 22 "Supplies".  
DECALCIFYING AGENT: Only use our special decalcifying  
tablets. For supplies see chapter 22.  
CAUTION: Never use vinegar or any other decalcifying agent.  
This might damage internal parts of the machine.  
1. Push the Rinse button. The display shows EMPTY DRAWER.  
2. Remove and empty the drawer and used coffee container  
and replace complete assembly (Fig. 21).  
7.Push the Rinse button. The display shows CLEANING.  
The cleaning program will dispense hot foamy water in  
intervals through the coffee spout into the drawer.  
8.When finished, the display shows EMPTY DRAWER.  
9.Lift and remove the drawer. Empty the used coffee container  
and drawer and replace. The display shows READY indicating  
the machine is now ready to brew coffee again.  
Attention: You can run a tablet cleaning cycle at anytime even if  
the machine does not prompt you,  
READY. Push and hold the Rinse button until display shows  
RINSE. The Dial illuminates.  
Turn the Dial until display shows CLEANING. Push the Dial.  
Display shows EMPTY DRAWER.  
Important: Even if the drawer and the used coffee container  
are empty, you still need to remove the tray for approx. 20  
seconds and then replace it. The display shows SOLVENT IN  
TANK.  
3. Make sure the water tank is empty. Completely dissolve three  
of the large square tablets in 16 oz. of water and pour this  
mixture into the water tank.  
4. Replace water tank. Place a large container (at least 20 oz.)  
underneath the frother.  
5. The displays shows SOLVENT IN TANK OPEN TAP. Turn the  
Steam/Water Selector to the water symbol. The machine will  
pump the mixture through the frother in intervals. During this  
procedure the display shows DECAL ON. When this cycle is  
finished the display shows SHUT TAP.  
6. Turn the Steam/Water Selector back to the cup symbol.  
The display shows DECAL ON. Now the machine pumps the  
mixture through the coffee spout into the drawer.  
7. When this cycle is completed the display shows EMPTY  
DRAWER. Remove the container from underneath the  
frother. Carefully lift and remove the drawer, empty and  
• Continue with step 3 above.  
20c. DECALCIFYING PROCEDURE  
The machine has an integrated decalcifying program. When the  
display shows DESCALE MACHINE / MACHINE READY it is  
time to decalcify the machine. You can still make coffee.  
However, it is highly recommended that you decalcify the machine  
within the next 3 to 4 days.  
Please note: If you use the Clearyl water cartridge and the  
display shows DESCALE MACHINE / MACHINE READY, then  
your cartridge function is not activated. Follow the instructions in  
21.  
thoroughly rinse all parts and replace. The display shows  
FILL WATER.  
21. TIPS FOR BETTER COFFEE  
Height adjustable coffee-spout  
8. Remove the water tank, rinse thoroughly, fill with cold fresh  
Adjust the height of the coffee-spout to the size of your cups.  
water and replace.  
Grinding  
9. Place a large container (at least 20 oz.) underneath the  
frother. The display shows OPEN TAP.  
Please refer to chapter 8 "Adjusting the Grinder."  
Hotter Coffee / Pre-warm cups  
10. Turn the Steam/Water Selector to the water symbol.  
The machine will pump hot water through the frother in  
intervals. During this procedure the display shows DECAL ON.  
When this cycle is finished the display shows SHUT TAP.  
11. Turn the Steam/Water Selector back to the cup symbol.  
You should warm cups in advance with hot water or steam.  
The smaller the quantity of coffee, the more important it is to  
warm your cups (see page 12).  
Hotter Cream and Milk  
Adding milk or cream from the refrigerator considerably lowers  
The display shows DECAL ON. Now the machine pumps hot the temperature of the coffee. Preheat milk and cream with the  
water through the coffee spout into the drawer.  
12. When the cleaning cycle is completed the display shows  
EMPTY DRAWER. Remove the container from underneath  
the frother. Carefully lift and remove the drawer, empty and  
thoroughly rinse all parts and replace. The display shows  
PRESS RINSE.  
steam function then brew your coffee (see page 14).  
22. SUPPLIES AND ACCESSORIES  
The following supplies are necessary to keep your machine in  
good working order:  
• Clearyl Water Filter Cartridge - Model #64553  
• Special Cleaning Tablets (white tablets) - Model #62205  
• Decalcifying tablets (large square tablets) - Model #61848  
Please note: You must use decalcifying tablets if you do not use  
the Clearyl cartridge.  
13. Push the Rinse Button. The machine will run a regular rinse  
cycle and the display will show READY.  
14. Clean front of machine and grid with a moist, soft cloth.  
Attention: You can run a decalcifying cycle at anytime even if  
the machine does not prompt you,  
READY. Push and hold the Rinse button until display shows  
RINSE. The Dial illuminates.  
Turn the Dial until display shows DECAL ON. Push the Dial.  
Display shows EMPTY DRAWER.  
• Continue with step 2 above.  
• frothXpress Plus System with Milk Container - Model #64342  
• Cappuccino Cleaner -Model #63801 (removes milk fat from frother)  
All supplies are available through:  
- the enclosed mail order form that came with your machine  
- our toll free line at 1-800-220-5701 or  
22.  
Solution: Within the water tank is a small compartment (like a  
23. FROTHXPRESS PLUS SYSTEM WITH MILK CONTAINER  
mouse trap). Inside is a small black floatation device. On top is a  
If you prepare many Cappuccinos or Lattes at a time, we recom- small clear see-through plastic cover. This small plastic cover is  
mend the fast and precise frothXpress Plus System. The system  
replaces the Dual Frother Plus and allows you to fill cup after  
cup with the desired amount of hot milk and milk froth automati-  
cally. See video for details. Sold separately.  
missing and the floatation device is outside of the small com-  
partment. Check if you can locate both pieces and put it back  
together. If you cannot find them, call 1-800-220-5701. We will  
send the pieces to you FREE OF CHARGE.  
C. INSUFFICIENT FROTHED MILK PRODUCTION  
Reason: Milk is initially not cold enough or your milk is not  
suited for thick frothing.  
Solution: Make sure milk is cold. Use a different type of milk.  
Skim milk will produce the thickest and longest lasting froth. Full  
fat milk will produce less thick froth. See chapter 14.  
Reason: The components of the frother are not assembled  
properly, or the components are clogged with hardened milk, or  
one or more of the components is missing, or the steam nozzle  
is clogged.  
24. TROUBLESHOOTING  
A. NO COFFEE COMES OUT OF THE COFFEE SPOUT  
Reason: Beans in bean container are not feeding properly into  
the grinder because they are stuck together.  
Solution: Stir beans before grinding and while grinding turn the  
grinding selector to the coarsest setting. See chapter 7.  
Reason : You used ground coffee in the ground coffee funnel.  
The ground coffee was too fine.  
Solution: Use ground coffee which is ground somewhat coarser.  
Reason : No water is transported through the system.  
Solution: Remove water container and make sure that the con-  
necting valve is free of any particles (like a coffee bean etc).  
Reason: The ground coffee funnel or the internal brewing chamber  
is clogged.  
Solution: Place a large cup underneath the coffee spout. Push  
the Rinse button (Fig. 3f) until the display shows RINSE. Push the  
Dial (Fig. 3e) RINSING. READY. Repeat the process if necessary  
until the blocked coffee is pushed into the used coffee container.  
Solution: (See chapter 15)  
a. Remove frother. Check that steam comes out of the steam  
nozzle. If not, use a needle and clear blockage from inside  
steam nozzle.  
b. Clean all other frother parts and assemble properly.  
c. If any parts are missing call Customer Service:  
1-800-220-5701 or use the enclosed mail order form to order  
the missing part.  
D. GRINDER MAKES AN EXTREMELY LOUD NOISE;  
NO BEANS ARE GROUND  
Reason: A stone is blocking the burr grinder.  
Solution: Call customer service: 1-800-220-5701.  
B. THE DISPLAY READS "FILL WATER" BUT THERE IS  
ENOUGH WATER IN THE WATER TANK.  
Reason: The low water floatation device (Fig. 7.4) is missing.  
23.  
E. THE DRAWER (Fig. 19) DOESN’T PULL OUT OR DISPLAY  
SHOWS MALFUNCTION 8  
improper operation or failure to follow instructions contained in  
this manual.  
Solution: Turn off and unplug machine. Wait a minute. Turn  
machine on and wait until it stops making any noise. Now try to  
pull out the drawer. If this does not work, try the above procedure  
again. If this does not work, call customer service:  
• Any service or alteration performed by an unauthorized person,  
company or association.  
• Damage caused by neglecting and omitting maintenance,  
cleaning and decalcifying cycles.  
• Damage caused by use of instant coffee or any other ingredients  
not allowed in this product.  
25. LIMITED WARRANTY  
Please note: This warranty will be void if the Warranty / Product  
Registration has not been received two weeks after the purchase  
date (you can fax or mail the registration or you can register  
through our website www.capresso.com)  
Other limitations and exclusions:  
Any implied warranties including fitness for use and mechantability  
are limited in duration to the period of the express warranty set  
forth above and no person is authorized to assume for JURA-  
CAPRESSO any other liability in connection with the sale of the  
This limited warranty covers your new IMPRESSA E Series for  
household use only (commercial use voids warranty): One Year or machine. JURA-CAPRESSO expressly disclaims liability for  
4,000 coffee brewings, whichever comes first.  
incidental and consequential damages caused by the machine.  
The terms "incidental damages" refer to the loss of the original  
purchasers time, loss of the use of the machine or other costs  
relating to the care and custody of the machine. The terms  
"consequential damages" refer to the cost of repairing or replacing  
other property which is damaged when this machine does not  
work properly. Any loss of income is excluded. The remedies  
provided under this warranty are exclusive and in lieu of all others.  
This warranty gives you specific legal rights, and you may also  
have other rights which vary from state to state.  
This warranty is in effect for the period and usage described  
above from the date of the first purchase and is limited to the  
United States of America. This warranty covers all defects in  
materials or workmanship (parts and labor) including free UPS  
ground transportation for both ways within the continental  
United States. For Hawaii and Alaska freight is not covered by  
this warranty.  
TRANSPORT: When sending the machine, use the original pack-  
ing materials, the inner and outer cartons or use approximately 2”  
of bubblewrap and insert machine in a carton which will hold 40lbs.  
Any damage in transit is NOT covered by this warranty.  
This warranty does not cover:  
CUSTOMER SERVICE: 1-800-220-5701  
Mon-Fri 9AM – 9PM • Sat 9AM – 5PM (EST)  
• Any machine NOT distributed by JURA-CAPRESSO within the  
United States.  
Jura-Capresso LLC.  
• Any machine not purchased from an Authorized Dealer.  
• Damage caused by accident, abuse, negligence, misuse,  
81 Ruckman Rd., Closter, NJ 07624  
Telephone: 201-767-3999 • Fax: 201-767-9684  

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