Handspring VisorPhone User Manual

VisorPhone™ Module  
User Guide  
 
Contents  
Step 2: Insert your SIM card into your VisorPhone .........................3  
Step 7: Turn on your phone...............................................................9  
Step 8: Activate your account...........................................................10  
Congratulations................................................................................11  
Making Voice Calls ........................................................................13  
Calling a speed dial number.............................................................14  
Dialing a number with the Dialpad .................................................15  
Redialing the last number ................................................................16  
Redialing previous numbers.............................................................16  
Calling a number in your Address Book..........................................17  
Dialing a number from other applications.......................................18  
Returning a missed call.....................................................................19  
Calling an emergency number .........................................................20  
Receiving Calls...............................................................................21  
Answering the phone........................................................................22  
Responding to call waiting ...............................................................23  
Forwarding calls ...............................................................................24  
Contents  
iii  
 
Reviewing missed calls .....................................................................32  
Checking text messages....................................................................34  
Displaying call history......................................................................35  
Purging call history ..........................................................................36  
Managing Your Speed Dial List .......................................................37  
Defining speed dial buttons .............................................................38  
Adding an Address Book entry to your speed dial list.....................39  
Changing a speed dial entry.............................................................40  
Deleting speed dial entries...............................................................41  
Arranging the speed dial list.............................................................42  
Using Your SIM Phonebook ............................................................43  
Copying entries from your speed dial list to your SIM card...........44  
Copying entries from your SIM card to your speed dial list...........45  
Deleting entries from your SIM card ..............................................46  
Dialing entries on your SIM card....................................................47  
iv  
Contents  
Enabling SMS and SMS Email........................................................50  
Modifying messages..........................................................................58  
Sorting messages...............................................................................59  
Deleting messages ............................................................................60  
Using VisorPhone as a Wireless Modem..........................................61  
Setting up VisorPhone as a wireless modem ...................................62  
Using third-party data applications with VisorPhone.....................63  
Preparing for a direct wireless HotSync operation .........................64  
Preparing for a network wireless HotSync operation .....................65  
Performing a wireless HotSync operation.......................................66  
Customizing Your Phone.................................................................67  
Setting dialing prefixes .....................................................................68  
Assigning dialing applications ..........................................................69  
Changing the phone display.............................................................70  
Selecting the ringer settings.............................................................71  
Preventing unauthorized use of your phone....................................72  
Unlocking your phone......................................................................73  
Contents  
v
Selecting a service provider network ...............................................76  
Using the Menus.............................................................................79  
Phone application Edit menus .........................................................79  
Phone application Record menu......................................................79  
SIM Phonebook application Edit menu..........................................81  
SIM Phonebook application Options menu....................................81  
SMS Message Manager application Message menus ......................82  
SMS Message Manager application Edit menu...............................83  
SMS Message Manager application Options menu ........................84  
Troubleshooting and Maintenance...................................................85  
Caring for your VisorPhone module...............................................91  
Caring for the battery ......................................................................92  
How do I dispose of the battery? .....................................................93  
Warranty and Other Product Information ........................................95  
Index...........................................................................................105  
vi  
Contents  
Getting Started  
Congratulations on the purchase of your new VisorPhone™ module. Your  
VisorPhone module integrates the power of a state-of-the-art digital mobile  
phone with the simplicity of your Handspring handheld computer.  
To use your VisorPhone, you must first activate your account with your  
mobile phone service provider.  
Your account information is located on your SIM (Subscriber Identity  
Module) card. If a SIM card did not come with your VisorPhone, your  
service provider will provide one when you subscribe to their service. Your  
SIM card must be inserted into your VisorPhone before you can use it.  
Just follow the eight easy steps in this chapter to get up and running quickly.  
Getting Started  
1
   
Step 1: Set up your handheld computer  
1. If you haven’t already set up your handheld, follow the steps that came  
with your handheld to set it up.  
2. (Recommended) Synchronize your handheld with your computer.  
Place your handheld  
in the cradle and  
press the HotSync  
button  
Tip:  
If you need additional information about synchronizing, refer to the  
Quick Reference Guide and Visor Handheld User Guide that came with  
your handheld.  
2
Getting Started  
   
Step 2: Insert your SIM card into your VisorPhone  
The SIM (Subscriber Identity Module) card is a small rectangular plastic  
piece. The SIM card is included with your service provider’s documentation  
and is often referred to as a “smartcard.”  
Note: If your SIM card is already inserted in your phone, skip to Step 3.  
Insert the SIM card into the slot.  
Slide the SIM  
card into the slot  
Tip:  
Since calls are billed to your telephone number, you can move your  
SIM card to any mobile phone that uses a SIM card, and the calls  
will be billed to your account.  
Getting Started  
3
     
Step 3: Insert your battery into your VisorPhone  
Insert the battery into your VisorPhone and secure the latch.  
SIM card  
4
Getting Started  
   
Step 4: Get to know your phone  
Antenna  
Headset jack  
SMS Message  
Manager button  
Speaker  
Phone  
button  
Slider  
LED  
Power  
button  
Battery  
Battery latch  
Antenna  
Receives and sends signals on your VisorPhone. The  
antenna does not telescope out of the phone.  
Headset jack  
Enables you to connect a headset so you can view your  
handheld screen while talking on the phone.  
Battery  
Powers your VisorPhone.  
Battery latch  
Secures the battery to your VisorPhone.  
Power  
button  
Turns on your VisorPhone and activates the signal.  
Your phone stays on until you remove it from your  
handheld or press the power button to turn it off.  
Getting Started  
5
                   
Speaker  
Functions as the earpiece on your VisorPhone.  
Tip: To adjust the volume during a call, press the  
scroll buttons on the front of your handheld.  
Phone  
button  
Turns on your handheld and starts the Phone  
application. If another application is running, press this  
button to switch to the Phone application. If the phone  
is ringing, press this button to answer calls.  
SMS  
Message  
Turns on your handheld and starts the SMS Message  
Manager application so you can view, send, and receive  
Manager button text messages.  
Slider  
Controls the ringer setting. See “Selecting the ringer  
settings” on page 71 for details on changing the settings.  
LED  
Provides status information for your VisorPhone. The  
color of the light and the blink state indicate the status  
as follows:  
No light = Phone off  
Red/solid = Charger on; battery charging  
Green/solid = Charger on; battery fully charged  
Red/slow blink = Phone on; no network service  
Green/slow blink = Phone on; in service  
Red/fast blink = Battery low  
Green/fast blink = Data call active  
6
Getting Started  
                     
Step 5: Connect the phone to your handheld  
1. Remove the slot protector from your handheld.  
2. Insert your VisorPhone module into the Springboard™ expansion slot.  
Slide the module into  
the Springboard  
Slide the slot  
expansion slot  
protector away  
from your  
handheld  
Tip: To remove your VisorPhone from your handheld, simply slide it  
out from the Springboard expansion slot.  
Getting Started  
7
         
Step 6: Charge the battery  
1. Plug the travel charger into a wall outlet.  
2. Insert the travel charger cable into the connector on your handheld.  
LED turns solid red  
when charging  
and solid green  
when charged  
Tip: When your phone is on, the charge icon  
appears in the Phone  
application while your VisorPhone charges. Note that your  
VisorPhone must be in your handheld while charging, and that it  
takes about 1.5 hours to fully charge the battery. It’s time to recharge  
the battery when you observe one of the following:  
the LED turns red and blinks quickly  
the LED does not turn on when you turn on your phone  
the battery gauge  
in the top-right corner of the Phone  
application appears empty when your VisorPhone is on and the  
Phone application is on the screen  
8
Getting Started  
       
Step 7: Turn on your phone  
After the battery is charged, you can begin using your phone.  
1. Press the Power button on your VisorPhone for two seconds until you  
hear a beep.  
Note: If the Unlock Phone dialog appears, see “Unlocking your  
phone” on page 73 for instructions.  
2. Wait up to two minutes for your VisorPhone to locate your service  
provider’s network. Do not tap OK.  
Tip: When your VisorPhone locates the network, the Network Search  
dialog displays a Welcome message and your service provider’s  
name appears in the upper-left corner of the Phone application. If  
you are in an area without coverage, the Network Search dialog  
displays an “Unable to register to the network” message and “No  
Service” appears in the upper-left corner of the Phone application.  
Getting Started  
9
   
Step 8: Activate your account  
If you received a new SIM card with your phone, you need to call your  
service provider to activate your account. Your service provider’s phone  
number is located on the materials that came with your VisorPhone module.  
Once you receive your phone number, it may take a few hours to become  
fully active. Some service providers send a special message with your phone  
number. Follow these steps to check the phone number:  
1. Make sure your phone is on for at least 30 seconds.  
2. Press the Phone button  
application.  
on your VisorPhone to access the Phone  
3. Tap the Menu icon  
.
4. Under Options, tap Phone Info.  
Your VisorPhone number (if available)  
Your equipment ID number  
5. Tap OK.  
10  
Getting Started  
       
Congratulations  
You’re ready to use your VisorPhone module. Keep these things in mind as  
you use your new phone:  
If you travel outside a coverage area, your phone remains on but you  
can’t make or receive calls. If this occurs, the LED blinks red slowly and  
the phone periodically tries to register to the network. When you return  
to a coverage area, the LED blinks green.  
If you travel outside a coverage area, you can’t receive SMS text  
messages. However, the messages are stored by the network and you  
will receive them when you return to a coverage area.  
Your account includes a voicemail feature so people can always leave  
you a message even when your phone is off.  
Always use care when operating a mobile phone. If you plan to use your  
VisorPhone module while driving a car, we recommend using a headset  
for hands-free operation. See “Connecting a headset” on page 77 to  
learn how to connect a headset to your VisorPhone.  
Getting Started  
11  
                 
12  
Getting Started  
Making Voice Calls  
There are several ways to make voice calls with your VisorPhone. This  
chapter describes how to dial a number by:  
Selecting it from your speed dial list  
Entering it on the Dialpad  
Selecting it from your Call History list  
Selecting it from your Address Book  
Dialing from another application  
Returning a missed call  
Dialing an emergency number  
After you dial and establish a connection, the Active Call screen appears:  
Voicemail notification icon  
(not used by all networks)  
Signal strength icon  
Battery gauge  
Network name  
Tap Key Pad to enter  
extra numbers such  
as a PIN code or an  
extension  
Making Voice Calls  
13  
               
Calling a speed dial number  
Speed dialing enables you to quickly place a call without entering the  
number. This is particularly useful for numbers you call often, such as your  
home or office.  
Note: This section assumes you’ve already created a speed dial list. To  
learn how to add numbers to your speed dial list see “Defining speed  
dial buttons” on page 38.  
1. Press the Phone button  
on your VisorPhone.  
Tip: If the screen below doesn’t appear, tap the Speed Dial icon  
.
2. Select the number you want to call.  
Tap a button to  
dial a number  
Tap a Page icon  
to view other  
speed dial pages  
Speed Dial, Dialpad,  
and Call History icons  
Tip:  
After you make the connection the Active Call screen appears.  
If prompted to enter a menu selection, tap Key Pad. If you  
defined any Extra Digits, such as an extension, tap Extra Digits.  
3. Tap Hang Up to end the call.  
14  
Making Voice Calls  
         
Dialing a number with the Dialpad  
1. Press the Phone button  
on your VisorPhone.  
in the Applications  
Tip: You can also tap the Phone icon  
Launcher to start the Phone application.  
2. Tap the Dialpad icon  
.
3. Dial the number. If you are dialing an international number, tap the +  
key before entering the number to automatically insert the international  
access code upon dialing.  
Tip:  
To display the last ten numbers dialed, press the scroll buttons  
on the front of your handheld.  
Dial box  
Tap Backspace to  
erase the last digit  
Tap a digit to enter  
it in the dial box  
Tap CLR to delete  
the entire entry  
Tap Send to dial the  
number in the dial box  
Tip:  
To edit the phone number, tap the Dial box and then use the  
keypad, Graffiti writing, or the onscreen keyboard.  
®
4. Tap Hang Up to end the call.  
Making Voice Calls  
15  
           
Redialing the last number  
Hold down the Phone button for two seconds to redial the last number  
you called.  
Redialing previous numbers  
1. Press the Phone button  
on your VisorPhone.  
2. Tap the Call History icon  
outgoing calls.  
to view a list of previous incoming and  
3. Select the number you want to call.  
Tap here to select  
the call category:  
All, Incoming, Out-  
going, or Missed  
Tap the entry you  
want to dial  
Tap Dial to call  
selected number  
Tap Details to view  
call information  
4. Tap Dial.  
Tip:  
To add a number to your Address Book or Speed Dial list, tap  
Details, tap Copy Phone #, then in Address Book or Speed Dial Edit  
view, tap the line where you want to add the number, and select  
Paste from the Edit menu to insert the number.  
16  
Making Voice Calls  
             
Calling a number in your Address Book  
1. Press the Address Book button  
on the front of your handheld.  
2. Select the number you want to call.  
Tap a name  
Tap a number  
to view or  
to select a  
edit contact  
information  
number to dial  
Tapanumber  
to select it  
Tap Dial to call the number  
Tip:  
If you install a third-party email or SMS application, the Dial  
button changes to an Email button when you select an email  
address, or to an SMS button when you select a mobile phone  
number. See “Assigning dialing applications” on page 69 for  
details on assigning compatible third-party SMS and Email  
applications to these buttons.  
3. Tap Hang Up to end the call.  
Making Voice Calls  
17  
     
Dialing a number from other applications  
You can also dial numbers from other applications such as Memo Pad or To  
Do List.  
1. Highlight the number you want to dial.  
2. Press the Phone button  
on your VisorPhone.  
Tap here to add an area code  
or change the number  
Select a  
number  
to dial  
Tip:  
The number automatically appears in the Dial box on the Dialpad  
screen so you can edit the number if needed.  
18  
Making Voice Calls  
       
Returning a missed call  
When your VisorPhone is on and you remain in a coverage area, any calls  
you miss appear in the Call History list and you receive a missed call alert  
message. When your phone is off or you travel outside a coverage area, your  
calls are forwarded to voicemail and they do not appear in the Call History  
list.  
If you miss multiple calls, a message appears indicating the number of  
calls you missed. Follow the steps in “Reviewing missed calls" on page  
32 to return the calls.  
If you miss a single call, the following screen appears:  
Tap OK to dismiss  
Tap Call Back to  
the call without  
dial the number  
calling back  
Tip: If the caller’s phone number is not available, the Call Back button  
does not appear on the Missed Call screen.  
Making Voice Calls  
19  
             
Calling an emergency number  
Your VisorPhone provides easy access to the 911 or 112 emergency  
numbers.  
1. Press the Phone button  
2. Do one of the following:  
on your VisorPhone.  
If your phone is unlocked, dial 911 or 112 from the Dialpad screen.  
If your phone is locked or your SIM card is missing, tap Make  
Emergency Call from the Unlock Phone or SIM Card Not Found  
screen.  
Tap Make Emergency Call  
Tip:  
You don’t need to unlock your phone or even have the SIM card  
installed to call an emergency number.  
20  
Making Voice Calls  
     
Receiving Calls  
Whenever your phone is on and you are within a coverage area, you can  
receive incoming calls. In addition to answering calls, you can also choose  
several incoming call options. This chapter describes how to:  
Answer the phone (or reject a call)  
Respond to a call waiting prompt  
Forward your calls  
Receiving Calls  
21  
     
Answering the phone  
An incoming call turns on your handheld if it is off.  
Caller’s name and  
phone number if  
available  
Tap Ignore to  
send the call  
to voicemail  
Tap Answer to  
accept the call  
Tip:  
You can also answer a call by pressing the Phone button  
your VisorPhone is ringing.  
while  
22  
Receiving Calls  
       
Responding to call waiting  
When you are on the phone and receive a second call, the Phone application  
updates the Active call screen and emits a Call Waiting “beep” tone.  
Tip: Make sure the Disable Call Waiting option on the Call Preferences  
screen is off. When this option is off the Disable Call Waiting check  
box is empty. For more information on enabling and disabling call  
waiting, see “Disabling call waiting” on page 74.  
When the Call Waiting dialog appears, tap the appropriate button.  
Caller’s name and  
phone number if  
available  
Tap Hold & Answer  
Tap Ignore to  
to place 1st call on  
send the call  
hold and answer  
to voicemail  
incoming call  
Tap Drop & Answer  
to end1st call and  
answer incoming call  
Tip: You can also press the Phone button  
to place the first call on  
hold and answer the incoming call.  
Receiving Calls  
23  
         
Forwarding calls  
If you need to turn off your phone or know you will be traveling outside a  
coverage area, you can forward your calls to another number. Keep in mind  
that your service provider will still charge you for your forwarded calls.  
Note: Because call forwarding information is stored by the network, it’s a  
good idea to check the current network settings both before and  
after you change the call forwarding option.  
1. Tap the Menu icon  
.
2. Under Options, tap Call Preferences.  
3. Select the call forwarding option you want to use.  
Tap here to forward  
all calls to the selected  
number  
Tap here to display  
current network settings  
Tip:  
You can define multiple forwarding numbers. Select Edit numbers  
from the list to add, change, or delete a number.  
4. Tap OK.  
24  
Receiving Calls  
                 
Handling Multiple Calls  
You can use the Hold button in the Phone application to handle a variety of  
situations that involve multiple calls. During an active call, you can receive  
or place another call, switch between two active calls, and create a 3-way  
conference call. For example, when you’re talking to a friend, you can put  
them on hold, call a restaurant to make dinner reservations, and return to  
your friend to confirm the time and place. These features also enable you to  
receive an important incoming call while you’re already on the phone, and  
to facilitate conference calls when you’re on the go.  
This chapter describes how to:  
Place a call on hold  
Dial another number while a call is on hold  
Switch between two calls  
Use 3-way calling  
Handling Multiple Calls  
25  
     
Placing a call on hold  
1. Place or answer a call.  
Call status  
indicator  
Tap Hold to put the  
call on hold  
Tap Off Hold to return  
to the call  
2. Tap Hang Up to end the call.  
26  
Handling Multiple Calls  
       
Dialing another number while a call is on hold  
1. Place or answer a call.  
2. Put the call on hold.  
Tap 2nd Call to access  
dial functions  
Tap Hold to put the  
call on hold  
3. Tap 2nd Call.  
4. Dial the number.  
Tip:  
You can tap the Applications Launcher icon  
another application that has the number you want to dial.  
to open  
Handling Multiple Calls  
27  
     
Switching between two calls  
1. Answer or place two calls. See “Dialing another number while a call is on  
hold” on page 27.  
2. Tap Swap, or tap the call status line to switch between calls.  
1st call status  
2nd call status  
Tap KeyPad to access a  
voice prompt system  
Tap Swap to  
change calls  
Tip:  
If you called an automated phone system that prompts you to  
enter a menu selection or phone extension, tap KeyPad to  
respond to the voice prompts.  
3. Tap Hang Up to end the active call.  
28  
Handling Multiple Calls  
         
Using 3-way calling  
1. Answer or place two calls.  
2. Join the two calls.  
1st call status  
2nd call status  
Tap 3-way Call to  
speak with both calls  
at the same time  
Tap Cancel 3-way to  
return to the previous  
active call and to  
place the other call  
on hold  
Tap Hold to place  
both calls on hold  
Tap Hang Up to  
end both calls  
Handling Multiple Calls  
29  
         
30  
Handling Multiple Calls  
Checking Messages  
Your VisorPhone is capable of receiving voicemail and text messages and  
generating missed call messages.  
If you miss a call when your VisorPhone is on and you remain in a coverage  
area, your missed calls appear in the Call History list and you receive a  
missed call alert message. When your phone is off or you travel outside a  
coverage area, your missed calls are forwarded to voicemail and they do not  
appear in the Call History list. Similarly, when your phone is off or you  
travel outside a coverage area, your service provider stores your text  
messages until you turn on your phone or return to a coverage area.  
Note: You may need to contact your service provider to add the text  
messaging feature to your rate plan. This feature is sometimes  
referred to as SMS, or Short Message Service.  
This chapter describes how to:  
Review missed calls  
Check voicemail  
Check text messages  
Display call history  
Purge call history  
Checking Messages  
31  
         
Reviewing missed calls  
When you don’t answer an incoming call, it appears under Missed calls in  
your Call History list.  
1. Tap the Call History icon  
.
2. Tap Missed in the pick list in the upper-right corner.  
Tap caller’s name  
or phone number  
Tap Dial to return the call  
32  
Checking Messages  
         
Checking voicemail  
When your phone is off, you travel outside a service area, or you miss or  
choose to ignore a call, the caller may leave a voicemail message. When you  
connect to the network, the phone application notifies you that you received  
voicemail messages.  
1. Dial your voicemail service using one of these methods:  
Tap the Voicemail button in the Speed Dial view.  
Tap Listen in the Voicemail alert dialog.  
Tap the Voicemail icon  
in the upper-right part of the Speed Dial  
view or the Dialpad view.  
Tip:  
Some service providers do not support the Listen button and  
the Voicemail icon  
.
2. Tap Key Pad on the Active Call screen.  
Tap buttons to dial  
access codes and  
review messages  
3. Tap Done.  
Checking Messages  
33  
         
Checking text messages  
When your phone is off or you travel outside a service area, other people can  
still send you text messages. Your service provider stores the messages for  
you until you turn on your phone or return to a service area. When you  
connect to the network, the SMS Message Manager displays the first  
message in a screen similar to the following:  
Number of new messages  
Caller’s name and  
phone number if  
available  
Tap OK to review  
messages later  
Tap Call Back to  
dial the sender  
Tap Delete to delete  
the message  
34  
Checking Messages  
       
Displaying call history  
The Call History view provides quick access to the previous 1,000 incoming  
and outgoing calls.  
Tap the Call History icon  
.
Tap arrow to select  
the call category: All,  
Incoming, Outgoing,  
or Missed  
Missed call  
Incoming call  
Outgoing call  
Tap Details to  
view time and  
duration  
Tap Dial to call the  
selected number  
Tip:  
To temporarily store a number in your handheld’s memory,  
tap Details, tap Copy Phone #, and then tap Done. You can  
now Paste this number into any application on your handheld.  
Checking Messages  
35  
                 
Purging call history  
Your VisorPhone continues accumulating call history information for up to  
1,000 calls until you purge the call history list. To conserve storage space, we  
recommend that you purge this list periodically.  
Note: Using the Purge function permanently removes the calls from your  
handheld. You cannot undo this process to restore the information.  
1. From the Call History view, tap the Menu icon  
2. Under Record, tap Purge.  
.
Tip:  
To delete a specific item, select the item from the Call History  
view and tap Delete Item instead of Purge.  
3. Select the purge option you want to use.  
Tap the pick list to  
choose which calls  
to purge  
4. Tap OK.  
36  
Checking Messages  
       
Managing Your Speed Dial List  
You can store up to 50 phone numbers in the speed dial list. There are five  
pages of numbers that hold ten numbers per page.  
Tip: Keep your speed dial list organized by storing different types of  
numbers on different pages. For example, create separate pages for  
family, business, friends, and emergency numbers.  
This chapter describes how to:  
Assign phone numbers to speed dial buttons  
Add Address Book entries to your speed dial list  
Change speed dial entries  
Delete speed dial entries  
Arrange the speed dial list  
Managing Your Speed Dial List  
37  
   
Defining speed dial buttons  
1. Tap the Speed Dial icon  
.
2. Tap a blank speed dial button.  
Note: The first slot on the first Speed Dial page is reserved for your  
service provider’s voicemail service number.  
3. In the Edit Entry dialog, enter the Name, Number, and any Extra digits.  
Enter a  
name for  
the button  
Enter the phone  
number  
Tap Lookup to find  
a number in your  
Address Book  
Enter digits to dial  
after placing the call  
(such as an extension  
or access code)  
Tip:  
To insert a pause between Extra digits when dialing, enter a  
comma (,). Each comma represents a one second pause.  
4. Tap OK.  
38  
Managing Your Speed Dial List  
         
Adding an Address Book entry to your speed dial list  
1. Tap the Speed Dial icon  
.
2. Tap a blank speed dial button.  
3. Tap Lookup.  
4. In the Phone Number Lookup dialog, use the scroll arrows or begin  
writing the person’s last name to find the number you want.  
Tap a number to select it  
Tap Add to insert  
the number in the  
speed dial entry  
5. Tap Add.  
Tip:  
You can edit the number or name by tapping it in the Edit  
Entry dialog.  
6. From the Edit Entry dialog, tap OK.  
Managing Your Speed Dial List  
39  
     
Changing a speed dial entry  
1. Tap the Speed Dial icon  
2. Tap the Menu icon  
.
.
3. Under Edit, tap Edit Speed Dial.  
4. Select the entry you want to change.  
Tap an entry  
to select it  
Tap pages to view  
more entries  
5. In the Edit Entry dialog, enter the new information.  
6. Tap OK to save the new information.  
7. Tap Done.  
40  
Managing Your Speed Dial List  
       
Deleting speed dial entries  
1. Tap the Speed Dial icon  
.
2. Tap the Menu icon  
.
3. Under Edit, tap Edit Speed Dial.  
4. Select the entry you want to delete.  
Tap an entry  
to select it  
Tap pages to view  
more entries  
5. In the Edit Entry dialog, tap Delete.  
6. Tap OK to confirm deletion.  
7. Tap Done.  
Managing Your Speed Dial List  
41  
     
Arranging the speed dial list  
1. Tap the Speed Dial icon  
2. Tap the Menu icon  
.
.
3. Under Edit, tap Edit Speed Dial.  
Drag an entry  
to another slot  
or page  
Tip:  
If the new slot is full, the other entries move over one slot as the  
rows fill from top to bottom. If you drag an entry to a page icon,  
the entry moves to the first available slot on that page.  
4. Tap Done.  
42  
Managing Your Speed Dial List  
       
Using Your SIM Phonebook  
In addition to storing your phone number and billing information, your  
SIM card also contains a phone list that is separate from your Address Book  
and speed dial list. Most SIM cards enable you to store more than 50 names  
and numbers. By storing a phone list on your SIM card, you have immediate  
access to your phone list when you move your SIM card to another phone.  
The SIM Phonebook application is a utility that enables you to view and  
manage the phone list on your SIM card.  
This chapter describes how to:  
Copy entries from your speed dial list to your SIM card  
Copy entries from your SIM card to your speed dial list  
Delete entries from your SIM card  
Dial entries on your SIM card  
Using Your SIM Phonebook  
43  
     
Copying entries from your speed dial list to your SIM card  
1. Tap the Applications Launcher icon  
2. Tap the SIM Phonebook icon  
on the front of your handheld.  
.
3. Tap Speed Dial in the pick list in the upper-right corner.  
4. Tap the entry you want to copy.  
Tip:  
To copy all the numbers in your speed dial list, select Copy All  
from the Edit menu.  
Tap Speed Dial  
Tap a name or number to select it  
Tap Copy to add the entry  
to your SIM card  
Tip:  
A check mark indicates that the entry is already on both your  
speed dial list and your SIM list.  
5. Tap Copy.  
44  
Using Your SIM Phonebook  
   
Copying entries from your SIM card to your speed dial list  
1. Tap the Applications Launcher icon  
2. Tap the SIM Phonebook icon  
on the front of your handheld.  
.
3. Tap SIM in the pick list in the upper-right corner.  
4. Tap the entry you want to copy.  
Tip:  
To copy all the numbers in your speed dial list, select Copy All  
from the Edit menu.  
Tap SIM  
Tap a name or number to select it  
Tap Copy to add the entry  
to your speed dial list  
Tip:  
A check mark indicates that the entry is already on both your  
speed dial list and your SIM list.  
5. Tap Copy.  
Using Your SIM Phonebook  
45  
   
Deleting entries from your SIM card  
1. Tap the Applications Launcher icon  
on the front of your handheld.  
2. Tap the SIM Phonebook icon  
.
3. Tap SIM in the pick list in the upper-right corner.  
Tip:  
To delete entries from your speed dial list, tap Speed Dial  
instead.  
4. Select the entry you want to delete.  
Tap to select SIM or Speed Dial  
Tap a name or number to select it  
Tap Delete to remove  
the entry  
5. Tap Delete.  
6. Tap OK to confirm deletion.  
46  
Using Your SIM Phonebook  
   
Dialing entries on your SIM card  
1. Tap the Applications Launcher icon  
on the front of your handheld.  
2. Tap the SIM Phonebook icon  
.
3. Tap SIM in the pick list in the upper-right corner.  
Tip:  
You can also dial entries from your speed dial list by tapping  
Speed Dial instead.  
4. Select the entry you want to dial.  
Tip:  
You can also send a text message to an SMS-enabled mobile  
phone by tapping a mobile phone number and then tapping  
SMS instead of Dial.  
Tap to select SIM or Speed Dial  
Tap a name or number to select it  
Tap Dial to call the number  
Tap SMS to send a text message  
5. Tap Dial.  
Using Your SIM Phonebook  
47  
         
48  
Using Your SIM Phonebook  
Working With SMS Text Messages  
In addition to dialing and receiving calls, you can use your VisorPhone to  
send and receive short text messages. These text messages, also called SMS  
(Short Message Service) messages, are similar to email messages that you  
send and receive from your computer, but are limited to a few sentences in  
length. The person receiving your message must also have a GSM mobile  
phone and a service provider that supports text messages. Some service  
providers also allow you to use your mobile phone to send text messages to  
an email address and to receive text messages from a computer. Talk to your  
service provider for details about their SMS and SMS Email features. This  
chapter describes how to:  
Enable SMS and SMS Email  
View messages  
Reply to messages  
Create messages  
Create message greetings and signatures  
Set message options  
Save messages  
Forward messages  
Copy message text to the clipboard  
Modify outgoing messages  
Sort messages  
Delete messages  
Working With SMS Text Messages  
49  
   
Enabling SMS and SMS Email  
To send and reply to SMS messages, you must subscribe to your service  
provider’s SMS service. If you subscribe to this service, your service provider  
supplies an SMS Message Center number which appears in the SMS  
Preferences dialog.  
To use SMS Email, you must subscribe to your service provider’s SMS  
Email service and enter their SMS Email Center number in the SMS  
Preferences dialog. The SMS Email Center forwards the SMS messages to  
the recipient’s email address. Contact your service provider to obtain their  
SMS Email Center number.  
1. Press the SMS Message Manager button  
on your VisorPhone.  
2. From any SMS Message Manager list view, tap the Menu icon  
3. Under Options, tap Preferences.  
.
Confirm SMS Message Center number  
Enter SMS Email Center number  
4. Tap OK.  
50  
Working With SMS Text Messages  
           
Viewing messages  
You can view SMS messages even if you don’t subscribe to your service  
provider’s SMS service.  
1. Press the SMS Message Manager button  
open the SMS Message Manager Inbox.  
on your VisorPhone to  
Tap arrow to select  
the message category:  
Inbox, Saved, Pending,  
or Sent  
Message read  
Tap New to create  
a message  
Tip:  
When viewing Saved messages, the arrows indicate whether a  
message was incoming or outgoing.  
2. Tap the message you want to view.  
3. Press the scroll buttons on your handheld to scroll through a message.  
At the start or end of a message, it displays the next message.  
4. Tap Done.  
Working With SMS Text Messages  
51  
       
Replying to messages  
To reply to SMS messages, you must subscribe to your service provider’s  
SMS service. See “Enabling SMS and SMS Email” on page 50 to determine  
if you subscribed to your service provider’s SMS service.  
1. Tap the incoming message to which you want to reply.  
Tap Reply to respond to the message  
2. Tap Reply.  
3. Enter the message text.  
Tip:  
When you reply to an SMS message, the SMS Message  
Manager fills in the To field for you. When you reply to an  
email message, you must enter the email address on the first  
line of the message. See “Creating an SMS Email message” on  
page 55 for more information.  
4. Tap Send.  
52  
Working With SMS Text Messages  
     
Creating messages  
SMS Message Manager enables you to create short text messages and send  
them to a GSM mobile phone number or an email address. If a message  
exceeds 160 characters, SMS Message Manager divides the text into  
multiple messages. As you create a message, the status bar indicates how  
many messages will be sent and the total number of characters in all the  
messages.  
To save time while creating messages, you can insert predefined text from  
a template. Some templates ask you to enter information such as a meeting  
time or place. Using a template is similar to filling in the blanks on a form  
letter instead of writing a letter from scratch. Fortunately, in SMS Message  
Manager you can easily combine the template text with your own text to  
personalize your message.  
You can create a message at any time, but if you send a message when you  
are outside a coverage area, your VisorPhone places the message in the  
Pending category and sends it automatically when you return to a coverage  
area. While a message is in the Pending category, you cannot edit it, but you  
can delete it before it is sent.  
Working With SMS Text Messages  
53  
       
Creating an SMS text message  
1. From any SMS Message Manager list view, tap New.  
2. Address the message to a mobile phone number.  
Tap To to select a number  
Tap Text to insert text  
from a template  
3. Enter text using Graffiti, the onscreen keyboard, or the Text and  
Greetings pick lists.  
4. Tap Send. (The message goes into the Pending category until your  
phone transmits the message.)  
Tip:  
To store a draft message and send it later, tap Save instead.  
After your message transmits, your VisorPhone places a copy in the Sent  
category. If an error occurs while sending the message, an exclamation point  
(!) appears next to the message in the Sent category.  
54  
Working With SMS Text Messages  
Creating an SMS Email message  
To send a message to an email address, you must first enter your service  
provider’s SMS Email Center number. See “Enabling SMS and SMS  
Email” on page 50.  
1. From any SMS Message Manager list view, tap New.  
2. Tap the To pick list and select SMS Email Center.  
Tap To to select  
SMS Email Center  
Enter email address  
followed by a space  
and # symbol  
3. On the first Text line, enter the recipient’s email address followed by a  
space and a # symbol.  
4. Enter the remaining text.  
5. Tap Send. (The message goes in the Pending category until it  
transmits.)  
Tip:  
To store a draft message and send it later, tap Save instead.  
Working With SMS Text Messages  
55  
     
Creating message greetings and signatures  
When you create a message you can use the greetings pick lists to insert a  
greeting and signature in your message. You can also add items to these lists  
or modify the existing items.  
1. From any SMS Message Manager list view, tap the Menu icon  
2. Under Options, tap Greetings.  
.
Tap here to hide the  
greetings pick lists  
Tap Add entry to  
create a new greeting  
Tap Add entry to  
create a new signature  
3. Tap Done.  
56  
Working With SMS Text Messages  
       
Saving incoming messages  
1. Open the message you want to save.  
2. Tap the Menu icon  
3. Under Message, tap Save.  
Tip: Saving an incoming message moves the message from your  
Inbox to the Saved category.  
.
Copying incoming messages  
1. Open the message you want to copy.  
2. Tap the Menu icon  
3. Under Message, tap Put Into Clipboard.  
Tip: To create a memo with the text, tap Copy to Memo Pad  
instead.  
4. Open the message or application where you want to insert the message.  
.
5. Tap the Menu icon  
.
6. Under Edit, tap Paste.  
Working With SMS Text Messages  
57  
         
Forwarding incoming messages  
1. From the Inbox or Saved category, open the incoming message you want  
to forward.  
2. Tap the Menu icon  
.
3. Under Message, tap Forward.  
Tip:  
You can edit the forwarded message before sending it.  
4. Enter the recipient’s mobile phone number.  
Note: The recipient’s phone must be SMS enabled.  
5. Tap Send.  
Modifying messages  
You can modify any outgoing messages in your Saved or Sent categories.  
Tip:  
You can create your own message template by modifying and  
resending a Sent message.  
1. Open the message you want to change.  
2. Tap the message text, or tap Edit.  
3. Edit the message.  
4. Tap Send.  
Tip:  
When modifying a message, you can keep the revised message  
without sending it by tapping Save instead of Send.  
58  
Working With SMS Text Messages  
         
Sorting messages  
1. In the SMS Message Manager, tap Show.  
2. Select the sort method you want to use.  
Tap arrow to select  
sort method  
3. Tap OK.  
Tip: If you sort the list by name, messages from senders that are not in  
your Address Book appear at the bottom of the list in numerical  
order by phone number.  
Working With SMS Text Messages  
59  
   
Deleting messages  
1. In the SMS Message Manager, tap the pick list in the upper-right corner  
to select the category containing the messages you want to delete.  
2. Tap the Menu icon  
.
3. Under Message, tap Purge.  
4. Select the deletion method you want to use.  
Tap arrow to select  
deletion method  
5. Tap OK.  
6. If prompted, tap Yes to confirm deletion.  
Tip:  
To delete a single message, open it and tap the Delete button.  
60  
Working With SMS Text Messages  
       
Using VisorPhone  
as a Wireless Modem  
In addition to using your VisorPhone as a phone, you can also use it as a  
modem that operates at 14.4Kbps or 9.6Kbps, depending on the speed of  
your service provider network. You can use your VisorPhone’s modem  
capabilities with third-party communication software that you download  
from the Internet, such as web browsers or email applications, and to  
perform wireless HotSync operations when your cradle is not available.  
This chapter describes how to:  
Set up your VisorPhone as a wireless modem  
Use third-party data applications with VisorPhone  
Prepare for a direct wireless HotSync operation  
Prepare for a network wireless HotSync operation  
Perform a wireless HotSync operation  
Using VisorPhone as a Wireless Modem  
61  
     
Setting up VisorPhone as a wireless modem  
To use your VisorPhone as a modem, you must subscribe to the data services  
feature from your service provider and establish an account with an ISP.  
1. Tap the Applications Launcher icon  
2. Tap the Prefs icon  
on the front of your handheld.  
.
3. Tap Network in the pick list in the upper-right corner.  
4. Enter the configuration information for your ISP.  
Select your ISP  
from the Service  
pick list  
Enter your User Name,  
Password, and your  
ISP’s phone number  
Note: If your ISP is not on the Service pick list, tap the Menu icon  
,
tap New on the Service menu, and enter the service name.  
5. Check your settings by tapping Connect. When your settings work  
properly, the Connect button changes to a Disconnect button.  
To learn more about using your handheld with your ISP, see “Network  
Preferences and TCP/IP Software” in the Visor Handheld User Guide.  
62  
Using VisorPhone as a Wireless Modem  
 
Using third-party data applications with VisorPhone  
Before using a third-party communication application, verify with the  
developer that the application you installed is compatible with VisorPhone.  
1. Install the third-party application on your handheld. See “Installing  
third-party applications” in the Visor Handheld User Guide for details.  
2. Start the third-party application you installed.  
Note: Most third-party applications automatically connect you to  
your ISP when you start the application. If the application  
doesn’t connect you to your ISP, follow these steps to establish  
a connection:  
a.Tap the Applications Launcher icon  
handheld.  
on the front of your  
b.Tap the Prefs icon  
.
c.Tap Network in the pick list in the upper-right corner.  
d.Tap Connect and wait for a connection to establish.  
3. Disconnect after you finish using the third-party application.  
Using VisorPhone as a Wireless Modem  
63  
 
Preparing for a direct wireless HotSync operation  
A direct wireless HotSync operation is when you dial a modem attached to  
your desktop computer to perform a remote HotSync operation.  
1. Tap the Applications Launcher icon  
on the front of your handheld.  
2. Tap the HotSync icon  
3. Tap Enter Phone #.  
.
4. Enter your computer modem number, and then tap OK.  
Enter the number  
used to call your  
computer modem  
5. Tap the Menu icon  
.
6. Under Options, tap Modem Sync Prefs.  
7. Tap Direct to modem, and then tap OK.  
8. On a Windows computer, click the HotSync icon  
and check Modem  
on the HotSync Manager menu. On a Macintosh, open HotSync  
Manager and select Modem Setup on the Serial Port Settings tab.  
64  
Using VisorPhone as a Wireless Modem  
 
Preparing for a network wireless HotSync operation  
A network wireless HotSync operation is when you dial a modem attached  
to a network, such as a server on a corporate LAN, to perform a remote  
HotSync operation.  
Note: This feature is not available for the Macintosh.  
1. Tap the Applications Launcher icon  
on the front of your handheld.  
2. Tap the HotSync icon  
3. Tap the Menu icon  
.
.
4. Under Options, tap Modem Sync Prefs.  
5. Tap Network, and then tap OK.  
6. Tap Select Service and configure the Network Preferences panel.  
Note: For information on the Network HotSync feature and  
configuring the Network Preferences panel, see the Visor  
Handheld User Guide.  
7. On your desktop computer, click the HotSync icon  
Network on the HotSync Manager menu.  
and check  
8. Click the HotSync icon  
again, select Setup, click the Network tab,  
and then select your user name.  
9. Perform a HotSync operation.  
Using VisorPhone as a Wireless Modem  
65  
   
Performing a wireless HotSync operation  
Since your VisorPhone operates as a modem at 14.4Kbps or 9.6Kbps, a  
wireless HotSync operation takes significantly longer than performing a  
HotSync operation with your cradle. Therefore, we recommend performing  
a wireless HotSync operation only when your cradle is not available.  
Tip:  
To increase the speed of a wireless HotSync operation, select  
Conduit Setup under Options and reduce the number of  
applications with which you synchronize.  
1. Tap the Applications Launcher icon  
on the front of your handheld.  
2. Tap the HotSync icon  
.
3. Tap the Modem Sync icon  
.
4. Wait for your VisorPhone to connect with the modem on the other end  
and for the HotSync operation to finish.  
Tip: If necessary, you can cancel the procedure at any time by tapping the  
Cancel button.  
66  
Using VisorPhone as a Wireless Modem  
   
Customizing Your Phone  
The Phone application Preference screens enable you to customize many of  
the VisorPhone features to meet your individual needs. For example, you  
can choose which view appears when you start the Phone application, and  
set security options to prevent unauthorized use.  
This chapter describes how to:  
Set dialing prefixes  
Reassign the buttons in your Address Book  
Change the phone display  
Select the ringer setting  
Prevent unauthorized use of your phone  
Unlock your phone  
Disable call waiting  
Block your phone number for outgoing calls  
Select a different service provider network  
Connect a headset to your VisorPhone  
Customizing Your Phone  
67  
 
Setting dialing prefixes  
Some service providers require 11-digit dialing. If you already have 7-digit  
or 10-digit numbers in your Address Book, you can set your VisorPhone to  
automatically use 11-digit dialing by using a default area code. Using this  
feature does not change the numbers in your Address Book.  
1. Press the Address Book button  
2. Tap the Menu icon  
on the front of your handheld.  
.
3. Under Options, tap Dial Preferences.  
Tap check box to insert an  
area code in front of 7-digit  
numbers before dialing  
Enter default  
area code here  
Tap check box to insert a 1  
in front of 10-digit numbers  
before dialing  
4. Tap OK.  
Note: You may be prompted to enter a default area code the first time you  
dial a number from your Address Book.  
68  
Customizing Your Phone  
   
Assigning dialing applications  
When you select a phone number or email address in Address Book, you can  
tap the Dial, SMS, or Email buttons to direct the selected information to a  
specific application. The default applications for these buttons are the  
Phone application and the SMS Message Manager. However, if you have  
third-party SMS or Email applications installed on your handheld, you can  
assign these buttons to any application that is compatible with the dialing-  
enabled version of Address Book.  
1. Press the Address Book button  
2. Tap the Menu icon  
on the front of your handheld.  
.
3. Under Options, tap Dial Preferences.  
Tap pick lists to  
assign an application  
to that button  
Tip:  
If no other applications appear in the pick lists, then you don’t  
have compatible SMS or Email applications on your handheld.  
4. Tap OK.  
Customizing Your Phone  
69  
     
Changing the phone display  
1. Press the Phone button  
on your VisorPhone.  
2. Tap the Menu icon  
.
3. Under Options, tap Phone Preferences.  
4. Select the display options you want to use.  
Tap the view you want  
to see when you open  
the Phone application  
Tap an icon to skip  
that view when  
pressing the Phone  
button repeatedly  
5. Tap OK.  
70  
Customizing Your Phone  
       
Selecting the ringer settings  
1. Tap the Menu icon  
2. Under Options, tap Ringer Preferences.  
Tip: The slider on your phone has two positions  
.
and  
. The  
two Ringer Preferences columns control the behavior of the  
corresponding slider position.  
3. Select the ringer settings you want to use.  
Tap Ring pick lists to  
select ring style  
Tap Volume pick lists to  
select volume level  
Tap Vibrate pick lists to turn  
vibrate mode on or off  
Tip:  
You can use both a ring tone and vibrate alert or use them  
separately. For example, you can set one position to ring softly  
and vibrate, and the other position to vibrate only. To preview  
a new sound, select Play ring when changed.  
4. Tap OK.  
Customizing Your Phone  
71  
       
Preventing unauthorized use of your phone  
You can protect your phone number from unauthorized use by locking your  
SIM card.  
1. Turn on your phone.  
2. Press the Phone button  
3. Tap the Menu icon  
on your VisorPhone.  
.
4. Under Options, tap Phone Preferences.  
5. Select the Phone Locked check box to lock your SIM card.  
Tap here to lock  
and unlock the  
SIM card  
Tap here to define a  
new password  
6. Enter your password and tap OK.  
Note: If you haven’t set a password yet, check your service provider’s  
documentation for the default password. This is usually 1234 or  
1111.  
7. Tap OK.  
72  
Customizing Your Phone  
       
Unlocking your phone  
1. Turn on your phone.  
2. Press the Phone button  
3. Enter your password.  
on your VisorPhone.  
Note: If you haven’t set your own password, enter the password listed  
in your service provider documentation. This is usually 1234  
or 1111.  
If you are using a SIM card from an established account, enter  
your existing password.  
Tap numbers to  
enter password  
Tap OK to unlock  
your phone  
Tap CLR to erase  
the entire entry  
4. Tap OK.  
Tip: See “Preventing unauthorized use of your phone” on the previous  
page to learn about setting your own password.  
Customizing Your Phone  
73  
     
Disabling call waiting  
If you receive a call while you are talking on the phone, the Phone  
application notifies you about the second call. If you don’t want to be  
interrupted by other calls, you can disable call waiting.  
Note: Because call waiting information is stored by the network, it’s a good  
idea to check the current network settings both before and after you  
change the call waiting option.  
1. Tap the Menu icon  
.
2. Under Options, tap Call Preferences.  
3. Disable the call waiting option.  
Tap here to disable  
call waiting  
Tap here to display current  
network settings  
4. Tap OK.  
Tip:  
To reactivate Call Waiting, remove the check from the Disable Call  
Waiting check box.  
74  
Customizing Your Phone  
           
Blocking your phone number for outgoing calls  
When you place a call from your VisorPhone, the Phone application reveals  
your phone number to the person you’re calling. If your service provider  
supports caller ID blocking, you can prevent revealing your phone number  
to people you call.  
Note: Because caller ID blocking information is stored by the network,  
it’s a good idea to check the current network settings both before  
and after you change the Block outgoing caller ID option.  
1. Press the Phone button  
2. Tap the Menu icon  
on your VisorPhone.  
.
3. Under Options, tap Call Preferences.  
4. Enable the Block outgoing caller ID option.  
Tap here to place  
anonymous calls  
5. Tap OK.  
Customizing Your Phone  
75  
         
Selecting a service provider network  
If you roam to an area where multiple service providers offer coverage, your  
VisorPhone automatically selects the provider with the strongest signal.  
However, if you prefer, you can manually select a service provider network.  
Note: When you manually select a network, your VisorPhone finds only  
that network until you either choose another network, or return to  
Automatic Mode.  
1. Press the Phone button  
2. Tap the Menu icon  
on your VisorPhone.  
.
3. Under Options, tap Select Network.  
4. Select a network.  
Tap a network  
to enter manual  
mode  
Tap Automatic Mode  
to return to automatic  
search mode  
5. Tap OK.  
Note: Selecting a new network may take 30 seconds or more.  
76  
Customizing Your Phone  
       
Connecting a headset  
Use the built-in speaker and microphone or connect an optional headset for  
hands-free operation. For best results, use only headsets from Handspring.  
Headset  
jack  
Customizing Your Phone  
77  
     
78  
Customizing Your Phone  
Using the Menus  
This section provides an overview of the menu options available in the  
Phone, SIM Phonebook, and SMS Message Manager applications. Some of  
the menu options vary based on which screen is active.  
Phone application Edit menus  
Speed Dial view  
Dialpad view  
Edit Speed Dial: Opens a dialog where you can define, change, and delete  
speed dial buttons. For details, see “Changing a speed dial entry” on page  
40.  
Paste: Inserts a phone number from the clipboard into the dial box.  
Phone application Record menu  
Call History view  
Purge: Opens a dialog where you can remove selected records from the Call  
History list. For details, see “Purging call history” on page 36.  
Delete Item: Removes the selected record from the Call History list.  
Using the Menus  
79  
         
Phone application Options menus  
SpeedDial  
and Dialpad  
views  
Call History  
view  
Phone Preferences: Opens a dialog where you can change your phone display  
and lock the phone. For details, see “Changing the phone display” on page  
70 and see “Preventing unauthorized use of your phone” on page 72.  
Ringer Preferences: Opens a dialog where you can choose the ringer settings.  
For details, see “Selecting the ringer settings” on page 71.  
Call Preferences: Opens a dialog where you can choose call waiting, call  
blocking, and call forwarding settings. For details, see “Disabling call  
waiting” on page 74, “Blocking your phone number for outgoing calls” on  
page 75, and “Forwarding calls” on page 24.  
Select Network: Opens a dialog where you can search for and use networks  
other than your default network. For details, see “Selecting a service  
provider network” on page 76.  
Phone Info: Opens a dialog where you can view information about your phone  
such as the phone number and the IMEI number that uniquely identifies  
your phone to the network.  
Font Preference: Opens a dialog where you can choose the font you want.  
About Phone: Opens a dialog where you can view version and copyright  
information for the Phone application.  
80  
Using the Menus  
         
SIM Phonebook application Edit menu  
Speed Dial and SIM views  
Copy All: Copies all entries that exist in one phone list to the other phone  
list. If you are viewing the speed dial list, it copies all new entries to your  
SIM card. If you are viewing the SIM card list, it copies all new entries to  
the speed dial list.  
SIM Phonebook application Options menu  
Speed Dial and SIM views  
Help: Opens a dialog where you can view tips about using the SIM  
Phonebook application.  
About: Opens a dialog where you can view version and copyright  
information for the SIM Phonebook application.  
Using the Menus  
81  
       
SMS Message Manager application Message menus  
Inbox view  
Message view  
Purge: Opens a dialog where you can choose which messages you want to  
remove from the Inbox. For details, see “Deleting messages” on page 60.  
Put Into Clipboard: Copies the selected message to the clipboard so you can  
paste it into another message or application. For details, see “Copying  
incoming messages” on page 57.  
Copy to Memo Pad: Copies the selected message to a new Memo Pad memo.  
For details, see “Copying incoming messages” on page 57.  
Save: Stores the selected message in the Saved category.  
Forward: Creates a copy of the selected message so you can send it to  
someone else. For details, see “Forwarding incoming messages” on page 58.  
Call Sender: Dials the person who sent the message.  
82  
Using the Menus  
     
SMS Message Manager application Edit menu  
Undo: Clears the last action.  
Cut: Removes the selected text and places it on the clipboard.  
Copy: Copies the selected text and places it on the clipboard.  
Paste: Inserts text stored on the clipboard at the current cursor position.  
Select All: Selects all text in the current field.  
Keyboard: Opens the onscreen keyboard.  
Graffiti Help: Opens screens that show you how to form Graffiti characters.  
Using the Menus  
83  
   
SMS Message Manager application Options menu  
Font: Opens a dialog where you can choose the font you want to use.  
Greetings: Opens a dialog where you can enter predefined opening and  
closing phrases to use in your messages. For details, see “Creating message  
greetings and signatures” on page 56.  
Preferences: Opens a dialog where you can view the SMS Service Center  
number (if this field is blank, contact your service provider for this  
information), choose deletion confirmation, and enter your service  
provider’s SMS Email Center number. For details, see “Enabling SMS and  
SMS Email” on page 50.  
About SMS: Opens a dialog where you can view version and copyright  
information for the SMS Message Manager application.  
84  
Using the Menus  
     
Troubleshooting and Maintenance  
If you encounter a problem with your VisorPhone module, check this  
section to see if your problem is listed. If your problem isn't listed here, or  
the suggestions don't resolve your problem, call 716-871-6448 for phone  
support or visit us at www.handspring.com.  
My VisorPhone  
won't turn on  
Make sure your VisorPhone is inserted firmly in the  
Springboard expansion slot.  
Make sure your VisorPhone battery isn't drained.  
When you turn on your VisorPhone, hold down the  
power button for at least two seconds, until you hear  
a beep.  
Turn on your handheld to make sure that the  
handheld batteries aren't drained. Low batteries will  
prevent your VisorPhone from turning on.  
I get a message  
that my SIM  
card is missing  
when I turn on  
my VisorPhone  
Make sure your SIM card is properly inserted. The  
metal contacts must face down (away from the  
battery), and the side with the corner cut must slide  
into the SIM slot first. For details, see “Step 2: Insert  
your SIM card into your VisorPhone” on page 3.  
Your SIM card may be damaged. Contact your  
service provider for a new card.  
Troubleshooting and Maintenance  
85  
       
My VisorPhone  
requires an  
unlocking code,  
but I didn't set  
one  
Your service provider may have set the locking code  
before you received your VisorPhone. Enter the  
default unlocking code (this is usually 1234 or 1111)  
and then tap OK. If this doesn't work, contact your  
service provider.  
Note: It is actually your SIM card that is locked, not  
your VisorPhone.  
If you see the Unblock Phone screen instead of the  
Unlock Phone screen, you entered the unlock code  
incorrectly three times, and your VisorPhone is now  
blocked. Contact your service provider to obtain the  
unblock code. If you enter the unblock code  
incorrectly ten times, your SIM is permanently  
disabled.  
I called my  
Some service providers require 24 hours or more to  
service provider activate your phone service. If it has been longer than  
to enable my your service provider’s activation period, report the  
phone service, problem to your service provider.  
but it still  
doesn’t work  
86  
Troubleshooting and Maintenance  
My phone  
Your service provider may need to install your phone  
number isn't on number onto your SIM card. Contact your service  
the Phone Info provider to see if they can send a message to your  
screen  
VisorPhone that writes your phone number onto your  
SIM card.  
My VisorPhone  
won'tregisterto  
the network  
You are probably outside a network coverage area.  
Try using another GSM phone to verify whether  
coverage is available in your current location.  
If coverage is available in your location, try your SIM  
card in another GSM phone. If it still doesn’t, work,  
your SIM card may be malfunctioning. Contact your  
service provider for another SIM card.  
Turn off your VisorPhone, and then turn it on again.  
If a dialog appears asking if you want to search for a  
network, tap Yes.  
I tried dialing a  
phone number,  
but my  
VisorPhone just  
beeps at me  
Make sure you dialed the correct number.  
Wait a few minutes and try again. If the network is  
very busy, calls cannot connect.  
Verify that you are in a network coverage area and  
then move a few yards away and try the call again. If  
you are in a weak coverage area (1 bar of signal  
strength or less), you may not be able to complete  
calls even though you are registered to the network.  
Troubleshooting and Maintenance  
87  
I can't dial  
international  
numbers  
For security purposes, most service providers require you  
to enable international calling on your account. Call your  
service provider to enable international calling.  
Call waiting  
doesn’t work  
Enable call waiting in the Call Preferences dialog. For  
details, see “Disabling call waiting” on page 74.  
Call forwarding For security purposes, most service providers require you  
doesn't work  
to enable this feature on your account even though there  
is usually no extra charge. Call your service provider to  
enable call forwarding.  
Caller ID  
Some service providers require you to enable this feature  
blocking for my on your account. Call your service provider to enable  
outgoing calls  
doesn't work  
blocking your Caller ID.  
Some incoming  
caller’s names  
don’t appear in  
Call History  
Find out if a caller has blocked their Caller ID.  
Call History does not show names for records you  
marked hidden in your Address Book.  
The SIM  
Make sure your SIM card is inserted in your VisorPhone  
and that your phone has been on for at least 30 seconds.  
Phonebook  
application  
won't open  
88  
Troubleshooting and Maintenance  
My SIM  
Phonebook  
When a name or number is longer than will fit in the SIM  
Phonebook display, three dots appear to indicate that the  
doesn’t display entry contains additional information. SIM Phonebook  
the full name  
and number  
does not truncate the actual entry, it just does not appear  
on the screen.  
Some phone  
Make sure the number you want is identified as a mobile  
numbers don’t number in your Address Book. Only mobile phone  
appear in the  
SMS Lookup  
numbers appear when you use the SMS Message Manager  
Lookup button.  
I can’t send SMS  
Messages  
Make sure SMS services are enabled on your account  
by checking the SMS Preferences dialog to see if the  
SMS Message Center number is on this screen. If the  
number is missing, contact your service provider for  
the SMS Message Center number and enter it in the  
SMS Preferences dialog.  
Note: Receiving SMS messages does not indicate  
that you have a subscription to your service  
provider’s SMS service. You must subscribe  
to this service to send or reply to messages.  
Verify that you are in a GSM coverage area.  
Make sure the destination number is correct. Some  
service providers require 11-digit phone numbers for  
SMS messages.  
Troubleshooting and Maintenance  
89  
I get an error  
message when I email feature. You need to get the SMS Email Center  
send an SMS number from your service provider and enter it in the  
message to an SMS Preferences dialog. This number is different from  
Make sure you have subscribed to and enabled the SMS  
email address  
the SMS Message Center number you use to send  
messages to other mobile phone numbers. For more  
information, see “Enabling SMS and SMS Email” on  
page 50.  
Theapplications  
I assigned to the  
Dial, Email, and  
SMS buttons in  
the Dialing  
Address Book  
don’t launch  
Check the Dial Preferences dialog in the Address  
Book to confirm the application is assigned to the  
Dial, Email, or SMS button. For details, see  
“Assigning dialing applications” on page 69.  
Contact the software developer for the application  
you want to use when you tap the button, and verify  
that the software is compatible with the new Dialing  
Address Book and the version of Palm OS your  
VisorPhone uses. To take advantage of these buttons,  
an application must contain special code that  
registers its capabilities to the Dialing Address Book.  
I get a “No  
Carrier” error  
when making  
data calls  
Verify that data calls are enabled on your account.  
Verify that you are in a coverage area.  
90  
Troubleshooting and Maintenance  
I can't  
synchronize  
when my  
VisorPhone is  
connected to my  
handheld  
Make sure that there are no active calls on your  
VisorPhone before you begin a HotSync operation. You  
cannot synchronize while you have an active call, and you  
cannot make or receive calls during a HotSync operation.  
Caring for your VisorPhone module  
Keep your VisorPhone and its accessories out of the reach of small  
children.  
Keep your VisorPhone dry.  
Use your VisorPhone at normal temperatures (between -4 degrees and  
130 degrees Fahrenheit). Temperatures outside of this range may cause  
damage to your VisorPhone.  
Keep your VisorPhone away from dusty or dirty areas.  
Do not disassemble your VisorPhone.  
Do not use harsh detergents to clean your VisorPhone.  
Use only genuine Handspring accessories. Third party accessories are  
not guaranteed to function properly with your VisorPhone.  
Do not let the Springboard contacts on your VisorPhone come in direct  
contact with conductive or electronic objects.  
Do not short any contacts on your VisorPhone module or the  
Springboard connectors.  
Troubleshooting and Maintenance  
91  
     
Caring for the battery  
Your VisorPhone uses a 680mAh Lithium Ion battery. A fully-charged  
battery provides approximately 3 hours of talk time and more than 70 hours  
of standby time. Follow these guidelines to get the most from your battery:  
Do not disassemble the battery pack.  
If you are not using your VisorPhone for an extended period of time,  
disconnect the battery pack from the phone and store it in a cool, dry  
Use your VisorPhone at normal temperatures (between -4 degrees and  
130 degrees Fahrenheit). Using your VisorPhone outside of the normal  
temperature range can severely decrease the battery performance.  
Never throw the battery pack into fire or expose it to extreme heat.  
If the battery pack ever becomes hot or smells odd, stop using it.  
If the battery pack becomes damaged and leaks liquid, stop using it and  
avoid skin contact with the leaking liquid.  
Use only a genuine Handspring battery pack. Third party battery packs  
are not guaranteed to function properly with your VisorPhone.  
Always replace the battery pack with the same type of pack. Using  
another type of battery pack may cause an explosion.  
Do not short any battery contacts or let the contacts come in direct  
contact with conductive or electronic objects.  
Be sure to properly dispose of the battery. For more information, see  
“How do I dispose of the battery?” on page 93.  
92  
Troubleshooting and Maintenance  
       
How do I dispose of the battery?  
When your battery fails to hold a charge, you need to replace it.  
Caution: It is illegal in many areas to dispose of Lithium Ion batteries in  
household or business trash. Call your local recycling center for  
instructions on battery recycling, or contact Handspring for safe  
disposal options. Do not handle a damaged or leaking battery.  
Troubleshooting and Maintenance  
93  
   
94  
Troubleshooting and Maintenance  
Warranty and  
Other Product Information  
Handspring, Inc. Limited Warranty  
HARDWARE: Handspring, Inc. (“Handspring”), warrants to the original end user (“Customer”) that this  
product will be free from defects in workmanship and materials, under normal intended use, for one year  
from the date of original purchase from Handspring. Handspring's sole obligation under this express war-  
ranty shall be, at Handspring's option and expense, to replace the product or part with a comparable product  
or part, repair the product or part, or if neither repair nor replacement is reasonably available, Handspring  
may, in its sole discretion, refund to Customer the purchase price paid for the product or part. Replacement  
products or parts may be new or reconditioned. Handspring warrants any replaced or repaired product or  
part, and any hardware upgrade to which Customer is entitled under an agreement between Customer and  
Handspring, for a period of ninety (90) days from shipment, or through the end of the original warranty,  
whichever is longer. All products or parts that are replaced become the property of Handspring.  
Accessory products, as listed in the applicable Handspring catalogue, are not covered under this Limited  
Warranty. Handspring shall not be responsible for Customer's software, firmware, information, or memory  
data contained in, stored on, or integrated with any products returned to Handspring for repair, whether  
under warranty or not.  
SOFTWARE: Handspring warrants to Customer that the Desktop organizer software licensed from it will  
perform in substantial conformance to their program specifications, for a period of ninety (90) days from the  
date of original purchase from Handspring. Handspring warrants the media containing software against fail-  
ure during the warranty period. No updates are provided. Handspring does not provide any warranty for any  
third party applications software that is licensed to Customer by the third party. Handspring's sole obliga-  
tion with respect to this express warranty shall be (at Handspring's discretion) to refund the purchase price  
paid by Customer for any defective software product, or to replace any defective media with software which  
substantially conforms to applicable Handspring published specifications. Handspring makes no warranty or  
representation that its software products will meet Customer's requirements or will work in combination  
with any hardware or applications software products provided by third parties, that the operation of the soft-  
ware products will be uninterrupted or error free, or that all defects in the software products will be correct-  
ed.  
OBTAINING WARRANTY SERVICE: Customer must contact Handspring within the applicable war-  
ranty period to obtain warranty service authorization. Dated proof of original purchase from Handspring  
will be required. Handspring is not responsible for Customer products or parts received without a warranty  
service authorization. In the United States, Handspring may ship a replacement product or part prior to re-  
Warranty and Other Product Information  
95  
   
ceiving the original product or part (“advance exchange”). If advance exchange is not available, then the re-  
paired product or part will be shipped as soon as reasonably possible, which will be no later than thirty (30)  
days after Handspring receives the original product or part. Repaired or replacement products will be shipped  
to Customer at Handspring's expense. The repair and replacement process for products or parts in locations  
outside of the United States will vary depending on Customer's location.  
Products or parts shipped by Customer to Handspring must be sent prepaid and packaged appropriately for  
safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of  
the package. When an advance exchange is provided and Customer fails to return the original product or part  
to Handspring within thirty (30) days from the date the warranty service authorization is issued, Handspring  
will charge Customer the then current published catalogue price of such product or part.  
WARRANTIES EXCLUSIVE: IF THIS PRODUCT DOES NOT OPERATE AS WARRANTED  
ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE RE-  
PLACEMENT OR REPAIR OF THE PRODUCT OR PART OR REFUND OF THE PURCHASE  
PRICE PAID, AT HANDSPRING'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE  
FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL  
OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT  
OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES,  
TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PUR-  
POSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON IN-  
FRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED BY HANDSPRING and ITS  
SUPPLIERS. HANDSPRING NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON  
TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTAL-  
LATION, MAINTENANCE OR USE OF ITS PRODUCTS.  
HANDSPRING AND ITS SUPPLIERS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF  
ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MAL-  
FUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR  
ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UN-  
AUTHORIZED ATTEMPTS TO OPEN, REPAIR, OR MODIFY THE PRODUCT, OR ANY OTHER  
CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHT-  
NING, OTHER HAZARDS, OR ACTS OF GOD. THIS WARRANTY DOES NOT COVER PHYSI-  
CAL DAMAGE TO THE SURFACE OF THE PRODUCT, INCLUDING CRACKS OR  
SCRATCHES ON THE LCD TOUCHSCREEN OR OUTSIDE CASING. THIS WARRANTY DOES  
NOT APPLY WHEN THE MALFUNCTION RESULTS FROM THE USE OF THIS PRODUCT IN  
CONJUNCTION WITH ACCESSORIES, OTHER PRODUCTS, OR ANCILLARY OR PERIPHER-  
AL EQUIPMENT AND HANDSPRING DETERMINES THAT THERE IS NO FAULT WITH THE  
PRODUCT ITSELF. THIS WARRANTY DOES NOT APPLY TO ANY MALFUNCTION OR FAIL-  
96  
Warranty and Other Product Information  
URE OF THE PRODUCT OR PART DUE TO ANY COMMUNICATION SERVICE CUSTOMER  
MAY SUBSCRIBE TO OR USE WITH THE PRODUCT.  
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW, HANDSPRING  
ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN  
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUEN-  
TIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REV-  
ENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER  
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLA-  
TION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THIS  
PRODUCT, EVEN IF HANDSPRING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH  
DAMAGES, AND LIMITS ITS LIABILITY TO REPLACEMENT, REPAIR, OR REFUND OF THE  
PURCHASE PRICE PAID, AT HANDSPRING'S OPTION. THIS DISCLAIMER OF LIABILITY  
FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL  
FAIL OF ITS ESSENTIAL PURPOSE.  
NOTICE TO CONSUMERS: Some countries, states, or provinces do not allow the exclusion or limita-  
tion of implied warranties or the limitation of incidental or consequential damages for certain products sup-  
plied to consumers, or the limitation of liability for personal injury, so the above limitations and exclusions  
may be limited in their application to you. When the implied warranties are not allowed to be excluded in  
their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives  
you specific legal rights which may vary depending on local law.  
GOVERNING LAW: This Limited Warranty shall be governed by the laws of the State of California,  
U.S.A. as such laws are applied to agreements entered into and to be performed entirely within California  
between California residents and by the laws of the United States, excluding its conflicts of laws principles  
and excluding the United Nations Convention on Contracts for the International Sale of Goods.  
Warranty and Other Product Information  
97  
Handspring, Inc. End User Software License Agreement  
THIS PRODUCT CONTAINS SOFTWARE, THE USE OF WHICH IS LICENSED BY HAND-  
SPRING, INC. AND ITS SUPPLIERS (COLLECTIVELY, “HANDSPRING”), TO ITS CUSTOMERS  
FOR THEIR USE ONLY AS SET FORTH BELOW.  
SOFTWARE LICENSE: Handspring grants you a nonexclusive license to use the accompanying software  
program(s) (the “Software”) subject to the terms and restrictions set forth in this End User Software License  
Agreement (“License Agreement”). You are not permitted to lease or rent, distribute or sublicense the Soft-  
ware or to use the Software in a time-sharing arrangement or in any other unauthorized manner. Further, no  
license is granted to you in the human readable code of the Software (source code). Except as provided below,  
this License Agreement does not grant you any rights to patents, copyrights, trade secrets, trademarks, or any  
other rights in respect to the Software.  
The Software is licensed to be used solely on or in connection with Handspring products. With respect to the  
Desktop Software, you may reproduce and provide one (1) copy of such Software for each personal computer  
on which such Software is used as permitted hereunder. With respect to the Device Software, you may use  
such Software only on one (1) Handspring product. Otherwise, the Software and supporting documentation  
may be copied only as essential for backup or archive purposes in support of your use of the Software as per-  
mitted hereunder. You must reproduce and include all copyright notices and any other proprietary rights no-  
tices appearing on the Software on any copies that you make.  
Notwithstanding any other provision of this License Agreement, this License Agreement shall not be deemed  
to apply to any applications software licensed to you by third parties that is included on the same media as  
Handspring's Software (“Other Software”) if the Other Software provides that the use of the Other Software  
is subject to the terms and conditions of the third party's license agreement.  
Portions of the Software are licensed to Handspring, and from Handspring to you, pursuant to the GNU Li-  
brary General Public License (“GNU Software”), a copy of which is supplied herewith and incorporated  
herein in its entirety by this reference. Notwithstanding any other provision of this License Agreement, this  
License Agreement shall not be deemed to apply to the GNU Software. Source code versions of the GNU  
Software are available at Handspring's web site, currently located at www.handspring.com.  
PAYMENT OF FEES: The effectiveness of the licenses granted hereunder is conditioned on the receipt by  
Handspring of any applicable fees.  
98  
Warranty and Other Product Information  
 
NO ASSIGNMENT; NO REVERSE ENGINEERING: You may transfer the Software and this License  
Agreement to another party in connection with a transfer of the Handspring product upon which the Soft-  
ware is used, if the other party agrees in writing to accept the terms and conditions of this License Agree-  
ment. If you transfer the Software, you must at the same time either transfer all copies of the Software as  
well as the supporting documentation to the same party or destroy any such materials not transferred. Except  
as set forth above, you may not transfer or assign the Software or your rights under this License Agreement.  
Modification, reverse engineering, reverse compiling, or disassembly of the Software is expressly prohibited.  
However, if you are a European Union (“EU”) resident, information necessary to achieve interoperability  
of the Software with other programs within the meaning of the EU Directive on the Legal Protection of  
Computer Programs is available to you from Handspring upon written request.  
EXPORT RESTRICTIONS: You agree that you will not export or re-export the Software or accompa-  
nying documentation (or any copies thereof) or any products utilizing the Software or such documentation  
in violation of any applicable laws or regulations of the United States or the country in which you obtained  
them. The software covered by this License Agreement may contain strong data encryption code which can-  
not be exported outside of the U.S. or Canada. You agree that you will not export/reexport, either physically  
or electronically, the encryption software or accompanying documentation without obtaining written autho-  
rization from the U.S. Department of Commerce.  
UNITED STATES GOVERNMENT LEGEND: If you are acquiring the Software on behalf of any unit  
or agency of the United States Government, the following provisions apply. The Software constitutes a  
“commercial item”, as that term is defined at Federal Acquisition Regulation (FAR) 2.101 (Oct. 1995), con-  
sisting of “commercial computer software” and “commercial computer software documentation”, as such  
terms are used in FAR 12.212 (Sept. 1995), and is provided to the U.S. Government only as commercial soft-  
ware (with “Restricted Rights”, if applicable). Use, duplication, or disclosure by the U.S. Government is sub-  
ject to restrictions set forth in this License Agreement and as provided in DFARS 227.7202-1(a) and  
227.7202-3(a) (1995), DFARS 252.227-7013(c)(1)(ii) (OCT 1988), FAR 12.212(a) (1995), FAR 52.227-19,  
or FAR 52.227-14 (ALT III), as applicable.  
TERM AND TERMINATION: This License Agreement is effective until terminated. You may termi-  
nate it at any time by destroying the Software and documentation together with all copies and merged por-  
tions in any form. It will also terminate immediately if you fail to comply with any term or condition of this  
License Agreement. Upon such termination you agree to destroy the Software and documentation, together  
with all copies and merged portions in any form.  
Warranty and Other Product Information  
99  
GOVERNING LAW: This License Agreement shall be governed by the laws of the State of California as  
such laws are applied to agreements entered into and to be performed entirely within California between Cal-  
ifornia residents and by the laws of the United States. You agree that the conflicts of laws principles of such  
laws and the United Nations Convention on Contracts for the International Sale of Goods (1980) are hereby  
excluded in its entirety from application to this License Agreement.  
LIMITED WARRANTY; LIMITATION OF LIABILITY: All warranties and limitations of liability ap-  
plicable to the Software are as stated on the Limited Warranty or in the product manual accompanying the  
Software. Such warranties and limitations of liability are incorporated herein in their entirety by this refer-  
ence.  
SEVERABILITY: In the event any provision of this License Agreement is found to be invalid, illegal or un-  
enforceable, the validity, legality and enforceability of any of the remaining provisions shall not in any way be  
affected or impaired and a valid, legal and enforceable provision of similar intent and economic impact shall  
be substituted therefor.  
ENTIRE AGREEMENT: This License Agreement sets forth the entire understanding and agreement be-  
tween you and Handspring, supersedes all prior agreements, whether written or oral, with respect to the Soft-  
ware, and may be amended only in a writing signed by both parties.  
Safety and General Information  
IMPORTANT INFORMATION ON SAFE AND EFFFICIENT OPERATION. Read this information  
before using your integrated multi-service portable radio.  
For the Safe and Efficient Operation of Your Radio, Observe These Guidelines:  
Your radio product contains a transmitter and a receiver. When it is ON, it receives and transmits radio fre-  
quency (RF) energy. The radio operates in the frequency range of 800 MHz to 1990 MHz and employs digital  
modulation techniques. When you use your radio, the system handling your call controls the power level at  
which your radio transmits. The output power level typically may vary over a range from .001 Watts to 2  
Watts.  
100  
Warranty and Other Product Information  
 
Exposure to Radio Frequency Energy  
Your VisorPhone Radio Product is designed to comply with the following national and international stan-  
dards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy:  
United States Federal Communications Commission, Code of Federal Regulations;  
47 CFR part 2 sub-part J  
American National Standards Institute (ANSI) IEEE. C95. 1-1992  
National Council on Radiation Protection and Measurements (NCRP). Report 86  
International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998  
National Radiological Protection Board of the United Kingdom, GS 11, 1988  
Verband Deutscher Elektrotechniker (VDE) DIN-0848  
Department of Health and Welfare Canada. Safety Code 6  
To comply with the above FCC Regulations governing human exposure to radio frequency energy, users  
MUST adhere to the following procedure:  
To comply with FCC RF exposure guidelines during body-worn operation, use the Handspring Belt  
Clip or the Handspring Holster. Use of other body worn accessories that have not been tested with the  
VisorPhone for RF exposure compliance may not comply.  
To assure optimal radio performance, always adhere to the following procedures:  
When placing or receiving a phone call hold the radio as you would a telephone.  
Speak directly into the microphone and position the antenna up over your shoulder.  
DO NOT hold the antenna when the radio is “IN USE.” Holding the antenna affects call quality and  
may cause the radio to operate at a higher power level than needed.  
Interference to Medical and Personal Electronic Devices  
Most electronic equipment is shielded from RF energy. However, certain equipment may not be shielded  
against the RF signals from your wireless phone.  
Warranty and Other Product Information  
101  
Pacemakers  
The Health Industry Manufacturers Association recommends that a minimum separation of six inches (6")  
be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the  
pacemaker. These recommendations are consistent with the independent research by the recommendations  
of Wireless Technology Research.  
Persons with pacemakers should:  
ALWAYS keep the phone more than six inches from their pacemaker when the phone is turned ON.  
not carry the phone in a breast pocket.  
use the ear opposite the pacemaker to minimize the potential for interference.  
turn the phone OFF immediately if you have any reason to suspect that interference is taking place.  
Hearing Aids  
Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may  
want to consult your hearing aid manufacturer to discuss alternatives.  
Other Medical Devices  
If you use any other personal medical device, consult the manufacturer of your device to determine if it is ad-  
equately shielded from external RF energy. Your physician may be able to assist you in obtaining this infor-  
mation.  
Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do  
so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.  
Interference to Other Electronic Devices  
RF energy may affect improperly installed or inadequately shielded electronic operating and entertainment  
systems in motor vehicles. Check with the manufacturer or representative to determine if these systems are  
adequately shielded from external RF energy. Also check with the manufacturer of any equipment that has  
been added to the vehicle.  
Turn your radio OFF before boarding any aircraft to prevent possible interference to aircraft systems. Reg-  
ulations of the United states Federal Aviation Administration prohibit use when the aircraft is in the air and  
require you have permission from a crew member to use your radio while the aircraft is one the ground.  
102  
Warranty and Other Product Information  
Safety and General Use While Driving  
Check the laws and regulations on the use of telephones in the area where you drive. Always obey them.  
When using the phone while driving, please:  
Give full attention to driving and to the road  
Use hands-free operation, if available  
Pull off the road and park before making or answering a call if driving conditions so require.  
FCC Statement  
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:  
(1) This device may not cause harmful interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation.  
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against  
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio fre-  
quency energy and, if not installed and used in accordance with the instructions, may cause harmful inter-  
ference to radio communications. However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio/TV technician for help.  
The use of shielded I/O cables is required when connecting this equipment to any and all optional peripheral  
or host devices. Failure to do so may violate FCC rules.  
Caution: Changes or modifications not covered in this manual must be approved in writing by the manu-  
facturer's Regulatory Engineering Department. Changes or modifications made without written approval  
may void the user's authority to operate this equipment.  
Warranty and Other Product Information  
103  
 
Responsible Party:  
Handspring, Inc.  
189 Bernardo Avenue  
Mountain View, California 94043-5203  
United States of America  
(650) 230-5000  
Canadian RFI Statement  
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Reg-  
ulations.  
Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur le matériel brouilleur  
du Canada.  
Acknowledgments  
We would like to thank the following developers whose contributions were an integral part of the Handspring  
product:  
OPTION International NV  
Kolonel Begaultlaan 45  
3012 Leuven  
BELGIUM  
Tel: +32 16 317 411  
www.option.com  
104  
Warranty and Other Product Information  
Beep tone 23  
Index  
Numerics  
3-way calling 29  
A
Active call 13, 25  
Address Book  
adding from Call History 16  
adding to Speed Dial 39  
dialing from 17  
C
Call  
Preferences 23, 24, 74, 75, 80  
status 26, 28, 29  
waiting 23, 74  
Dialing Preferences 69  
Adjusting volume 6  
Answering calls 21–23  
Antenna 5  
Call History 19  
adding to Address Book 16  
adding to Speed Dial list 16  
deleting items 36  
dialing from 16  
displaying 35  
icon 16  
incoming calls 35  
missed calls 19, 31, 32, 35  
outgoing calls 35  
purging 36  
B
Battery  
care 92  
charging 8  
disposal 93  
gauge 13  
indicators 8  
inserting 4  
location 5  
specifications 92  
Caller ID 19, 22, 23, 34, 75  
Index  
105  
 
Calls  
3-way 29  
applications 69  
active 13, 25  
answering 21–23  
answering call waiting 23  
conference 29  
forwarding 24  
emergency numbers 20  
last number 16  
prefixes 68  
previous numbers 15, 16, 35  
with Dialpad 15  
ignoring 22  
incoming 21–24, 35  
missed 19, 32, 35  
outgoing 13–20, 35, 75  
placing a second 27  
placing from SIM Phonebook  
47  
with Speed Dial 14  
Dialpad  
placing on hold 26  
switching 28  
dialing numbers 15  
icon 15  
Conference calls 29  
Coverage area 11, 19, 21, 24, 31, 53  
E
Edit  
D
call forwarding number 24  
menu 79, 81, 83  
Deleting  
Call History 36  
SIM card entries 46  
SMS messages 34, 53, 60  
Speed Dial entries 41  
phone number 15, 17, 18, 39  
SMS messages 58  
Speed Dial 40, 42  
Email messages 49, 50, 52, 55  
Emergency numbers 20  
106  
Index  
Incoming calls 21–24, 35  
F
Forwarding  
calls 24  
SMS Email 50  
SMS messages 58, 82  
Frequently asked questions 85–91  
G
voicemail 13  
Greetings 56  
H
Headset  
K
connecting 77  
jack 5  
Key Pad 13, 14, 33  
L
Hold button 26  
HotSync operations 61–66, 91  
LED 5, 6, 8, 11  
License agreement 98  
Light, see LED 6  
Limited warranty 95  
Locking phone 72  
I
Icons  
battery 13  
Call History 16, 32  
Dialpad 15  
M
Memo Pad 18  
Phonebook 44, 45  
signal strength 13  
Speed Dial 14  
Voicemail 13  
Ignoring calls 22  
Menus  
Phone application 79–80  
Phonebook 81  
SMS Message Manager 82–84  
Index  
107  
Message  
Manager, see SMS  
menus 82  
Messages  
O
checking 31–35  
missed call 19  
purging SMS 60  
replying 52  
sorting SMS 59  
text 11, 31, 34, 51  
voicemail 11, 33  
Missed calls 19, 32, 35  
Modem 61–66  
Module  
P
Password 72, 73  
Phone application  
menus 79–80  
starting 15  
Phone button 6  
Phone number  
checking 10  
editing 15  
Phonebook  
menus 81  
Power button 5  
Preferences  
Call 75  
inserting 7  
removing 7  
N
Network  
coverage area 11  
HotSync operation 65  
name 13  
selecting 76, 80  
status 6, 75  
call waiting 74  
dialing 69  
voicemail number 38  
Network status 24, 74  
108  
Index  
Phone 70  
ringer 71  
Prefixes 68  
Purging  
Call History 36  
SMS messages 60  
50  
R
copying text 57  
creating messages 53  
email messages 50, 55  
forwarding messages 58  
greetings 56  
Record menu 79  
Redialing a number 16  
Ringer  
button 6  
settings 71  
Inbox 51  
menus 82–84  
Message Manager button 6  
messages 31, 34  
Preferences 50  
purging messages 60  
replying to messages 52  
saving messages 57  
signatures 56  
S
Safety 11, 92, 100–103  
Scroll buttons 6, 15, 51  
Security 72  
Setup 2–10  
Signal strength 13, 76  
Signatures 56  
SIM card  
defined 1, 3  
IMEI 10  
inserting 3  
locking 72  
sorting messages 59  
Software license 98  
Sorting messages 59  
Speaker 5, 6, 77  
Index  
109  
Speed Dial  
adding Address Book entries  
39  
adding Call History entries 16  
changing entries 40  
copying entries from SIM card  
44, 45  
inserting 7  
parts of 5  
removing 7  
turning on 9  
defining buttons 38  
deleting entries 41  
dialing numbers 14  
icon 14  
list 37–42  
organizing 37, 42  
voicemail 33, 38  
Voicemail 11, 19, 22, 31, 33, 38  
icon 13  
Volume 6  
W
Warranty 95  
Wireless synchronization, see  
HotSync operations  
Support 85  
Switching calls 28  
T
Text messages, see SMS  
To Do List 18  
Troubleshooting 85–91  
110  
Index  

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