Freecom Technologies FHD 3 User Manual

USB 2.0 / USB 2.0 & FireWire version

Rev. 426

Table of Contents

User manual

General Information ........................................................................... page

Precautionary measures ..................................................................... page

Freecom FHD-3 external hard drive ................................................... page

Chapter 1:

Installation of the Freecom Personal Media Suite

software ..............................................................................................page

Chapter 2:

Hardware installation .........................................................................page 12

Chapter 3:

Driver installation

FHD-3 USB 2.0 version ........................................................................page 15

FHD-3 USB 2.0 & FireWire version ..................................................... page 18

Chapter 4:

Daily use of the FHD-3 with

Freecom Personal Media Suite software ........................................... page 22

Chapter 5:

The User Interface of the Freecom Personal Media Suite ................ page 24

Chapter 6:

Partitioning your FHD-3 ..................................................................... page 39

Chapter 7:

Troubleshooting ................................................................................. page 53

Freecom FHD-3

General Information

The following hardware and software requirements must be fulfilled to ensure

trouble-free operation.

Hardware Requirements

In order to use the Freecom FHD-3, following components are needed:

•

Intel Pentium II 233MHz or higher

64MB RAM or higher

CD-ROM drive for installing drivers and/or software

USB-2 version: Available USB 2.0 or USB 1.1 port*

USB-2 & FireWire version: Available USB 2.0 or USB 1.1 port*

and/or FireWire interface

•

Internet connection for online warranty registration and driver/software

updates and downloads

Software Requirements

•

Windows 98 SE

Windows ME

Windows 2000

Windows XP

* USB2.0isdownwardscompatibletoUSB1.1.Toachieveoptimalperformancefromthe

Freecom FHD-3 your PC should be equipped with an USB 2.0 port.

General Information

Precautionary measures

To ensure that your Freecom FHD-3 functions properly, please take note of the

following precautions. If these are not followed, you may void your warranty

and damage the FHD-3.

•

Safely remove the FHD-3 via your operating system (the "unplug or eject

hardware" option in the Windows taskbar) before disconnecting the Cable

or the power cable. Failing to do so may result in data loss.

•

Do not drop the Freecom FHD-3 or expose it to other kinds of sudden

mechanical shocks as this may result in data loss and damage to the hard

drive.

•

DonotusetheFreecomFHD-3whentheambienttemperatureisbelow10°C

or above 45°C.

If the Freecom FHD-3 is moved from a cool environment to a warmer

environment, please allow the drive to acclimatize to the ambient tempera-

ture before operating the device. Failing to do so may lead to condensation

withinthedriveenclosure,whichinturnmaycausethedrivetomalfunction.

•

Do not place liquids or drinks on the FHD-3. When liquids are spilled and get

in contact with the electronics within the drive enclosure, it will damage the

drive and will cause the drive to malfunction.

Do not use the FHD-3 in a dusty environment. Dust inside the enclosure may

damage the internal electronics and result in drive malfunction.

•

Only use the power adapter that was supplied with the FHD-3.

Opening the FHD-3 will void the warranty.

Note: Since USB 2.0 is backwards compatible with USB 1.1, the

FHD-3 can be connected to all USB ports. When connected to a USB

1.1 port, however, the performance (data transfer rate) of the

FHD-3 will be much lower than when the drive is connected to a

USB 2.0 port.

IMPORTANT

The SYNC button on the FHD-3 is designed to work with the

Freecom SYNC software, which can be found on the Manual and

Software CD. Freecom SYNC uses the Microsoft Briefcase to

synchronize files.

When using the Freecom SYNC software, please be aware that all

filesintheSYNCfolderontheFHD-3arelinkedtotheoriginalfiles

on your PC or network. If you delete a file in the SYNC folder, its

original will be deleted during the next synchronization, too! To

avoid this, you have to ‘Split From Original’ the file prior to

deleting it. Please refer to chapter 4 for further information on

Freecom SYNC and Microsoft Briefcase.

Freecom FHD-3

Freecom FHD-3 external hard drive

If you are looking for maximum performance, maximum storage capacity and

maximum reliability from an external hard drive, the Freecom FHD-3 is the right

choice.Thehi-speeddatatransferthroughtheUSB2.0and/orFireWireinterface

makesitideallysuitablefordata-storage, filesharing, backup, archiving, digital

video editing, audio playback and all applications that need fast file access.

Foryourconvenience,theFreecomFHD-3hasbeenpartitioned(1partition)and

pre-formatted (FAT32 file system). The FAT32 format ensures maximum inter-

changeability of the FHD-3 between different computers. Should you choose to

format the FHD-3 in another file system (e.g. NTFS), please be aware of possible

problems when connecting the FHD-3 to another computer than the one you

used for formatting.

Note: do not cover the ventilation holes; these are essential for

maintaining the correct operating temperature for the FHD-3.

General Information

Footstand

The FHD-3 can be positioned both horizontally and verti-

cally.Ifyouwanttopositionthedriveverticallyyouhaveto

use the supplied footstand.

Please note that the footstand can only be attached in one

way to the drive. The hooks on the footstand and the

correspondingslotsintheFHD-3aredesignedinsuchaway

that the footstand will only fit easlily when attached in the

right orientation.

Kensington Lock

The FHD-3 has a Kensington Lock slot at the rear of the

drive, to secure the drive to a fixed object (your desk for

instance).TheKensingtonsystemisoneoftheworld’smost

used anti-theft hardware-lock systems.

Options:

•

FireWire Cable for FHD-3

Additional Cable USB

Additional Power Adapter

See www.freecom.com for these and other Freecom products, or contact your

local Freecom reseller/dealer.

Recommended sequence of installation

1. Install Freecom Personal Media Suite software.

2. Connect the interface cable and the power cable to the drive and plug the

power supply unit into the socket. Plug the interface Cable into the appro-

priate slot of your computer.

3. (Only Windows 98 SE:) Install all necessary drivers.

Please refer to chapters 1-3 for a detailed description of the hardware and

software installation.

Freecom FHD-3

Chapter 1: Installation of the Freecom Personal

Media Suite software

IfyouwanttousetheSYNCbuttonontheFHD-3,youneedtoinstalltheFreecom

Personal Media Suite software first.

Note: To use the functions of the Freecom Personal Media Suite

describedinthishandbook,yourFreecomFHD-3hastobeconnected

to your PC.

1.1 Installation of the Freecom Personal Media Suite

1. InserttheFHD-3Software&ManualCDintoyourCDdrive.TheFreecomstart

menu opens:

In case the software does not open automatically, please click on "Start" in

the main directory of the CD.

2. Click on "Install Software" and select "Freecom Personal Media Suite". The

installation of the Freecom Personal Media Suite starts now. Follow the

instructionsonthescreen,confirmwith"Next"inordertocontinuewiththe

installation.

Installation of the Freecom Personal Media Suite software

3. Please read the licencing agreement carefully. To accept the licencing

agreement,confirmwith"Yes".Note:Clickingon"No"endstheinstallation.

Select the target folder and program folder in the start menu in which the

Freecom Personal Media Suite symbol is to appear.

4. Default target folder is C:\Programs\Freecom Personal Media Suite. You can

select a different target folder for the program files by selecting another

folder on your hard drive.

Freecom FHD-3

5. In the dialogue "Options" you can select whether to create a link to the

Freecom Personal Media Suite Software on the desktop and whether the

program should be started automatically when starting Windows. It is

recommended to select both options for better operation of the Freecom

Personal Media Suite.

6. Click on "Next" to start the installation. All necessary program files are now

written on the hard drive of your computer.

7. In the last window, you will be asked whether you want to start Freecom

PersonalMediaSuitenow.Itisrecommendedtoselectthisoptionsothatyou

can configure the software for your FHD-3. Please click on "Finish".

Installation of the Freecom Personal Media Suite software

1.2 Deinstallation of the Freecom Personal Media Suite

In order to remove the Freecom Personal Media Suite from your computer,

please proceed as follows:

1. In the "Start" menu, please click on "Programs" - "Freecom Personal Media

Suite".

2. Select "Uninstall Freecom Personal Media Suite". The software is now

removed from your computer.

Freecom FHD-3

Chapter 2: Hardware Installation

1. ConnecttheinterfacecabletotheFreecom

FHD-3.

2. Connect the cable of the power supply to

the FHD-3 and the power supply itself to

the socket.

3. Connect the interface cable to the inter-

face port of your computer.

Hardware Installation

USB 2.0 version

USB Port

AC adapter

Remark (if your drive is connected to the computer via USB): Since USB 2.0 is

backwardscompatiblewithUSB1.1,theFHD-3canbeconnectedtoallUSBports.

When connected to a USB 1.1 port, however, the performance (data transfer

rate)oftheFHD-3willbemuchlowerthanwhenthedriveisconnectedtoaUSB

2.0 port.

Connect the FHD-3 to the computer only on the USB or FireWire

interface.

USB 2.0 & FireWire version

USB Port

AC adapter

Computer

(FireWire)

other device (FireWire)

Remark (if your drive is connected to the computer via FireWire): You can

connect further devices on the second FireWire socket if your drive is connected

to the computer via FireWire.

For optimal performance, the FHD-3 should always be connected

to a USB 2.0 port or FireWire port.

Freecom FHD-3

Recommended after Hardware installation

(only Windows 98:) After you connected the FHD-3, please start with the driver

installation, as in chapter 3 described.

(Windows ME / 2000 / XP:) Under Windows ME / 2000 / XP a separate Freecom

driverisnotrequired.ThedriversforWindowsME,Windows2000andWindows

XP will be installed automatically by the operating system after plugging in the

Freecom FHD-3 into the USB port of the computer.

Your Freecom FHD-3 is fully backwards compatible with USB 1.1.

Driver installation

Chapter 3: Driver installation

Under Windows ME / 2000 / XP a separate Freecom driver is not required. The

drivers for Windows ME, Windows 2000 and Windows XP will be installed

automaticallybytheoperatingsystemafterpluggingintheFreecomFHD-3into

the USB port of the computer.

3.1 FHD-3 USB 2.0 version

Driver installation USB under Windows 98 SE

Note:YourFreecomFHD-3isfullybackwardscompatiblewithUSB

1.1. The installation for USB 1.1 is the same as described below for

USB 2.0.

1. Insert the Freecom Manual and driver CD into the CD-ROM drive.

2. Connect your Freecom FHD-3 to the USB connector of your notebook or

computer.

3. The"AddNewHardwareWizard"opensanda"USB2.0Device"(USB2.0PCI

Host Controller) or a "USB2-IDE Controller" (USB 1.1 connector) is found.

Click on "Next".

Freecom FHD-3

4. In the next window select "Search for the best driver for your device.

(Recommended)". Click on "Next".

5. Make sure that the checkbox "CD-ROM drive" is activated in the next

window.

Continue by clicking on "Next".

Driver Installation

6. The Hardware Wizard finds a "Freecom Freecom FHD-3".

By clicking on "Next" the necessary files will be installed. Afterwards click on

"Finish"tocompletetheinstallation. Congratulations!You’vejustfinishedto

install the Freecom FHD-3 and the external hard drive is almost ready to use.

Freecom FHD-3

3.2 FHD-3 USB 2.0 & FireWire version

Driver installation USB under Windows 98 SE

Connect the FHD-3 to the computer only on the USB or FireWire

interface.

Note:YourFreecomFHD-3isfullybackwardscompatiblewithUSB

1.1. The installation for USB 1.1 is the same as described below for

USB 2.0.

1. Insert the Freecom Manual and driver CD into the CD-ROM drive.

2. Connect your Freecom FHD-3 to the USB connector of your notebook or

computer.

3. The"AddNewHardwareWizard"opensanda"USB2.0Device"(USB2.0PCI

Host Controller) or a "USB2-IDE Controller" (USB 1.1 connector) is found.

Click on "Next".

Driver Installation

4. In the next window select "Search for the best driver for your device.

(Recommended)". Click on "Next".

5. Make sure that the checkbox "CD-ROM drive" is activated in the next

window.

Continue by clicking on "Next".

Freecom FHD-3

6. The Hardware Wizard finds a "Freecom Freecom FHD-3".

By clicking on "Next" the necessary files will be installed. Afterwards click on

"Finish"tocompletetheinstallation. Congratulations!You’vejustfinishedto

install the Freecom FHD-3 and the external hard drive is almost ready to use.

Driver installation FireWire under Windows 98 SE

The required driver for is automatically installed under Windows ME / 2000 / XP

oncetheFireWirecablehasbeeninsertedanditisimmediatelyallocatedadrive

letter.

Note: FireWire is only supported by Windows 98 SE (and above).

If you are using an older version, you must first update Windows.

1. The driver database is loaded automatically after you have connected the

FireWire cable to the PC.

2. (Only when you need) Now place the "Windows 98 Installation CD" in your

internal CD-ROM drive.

3. The "Hardware assistant" window appears on the screen. Click on "Next".

4. Select the item "Search for the best driver for the device" (Recommended)

and confirm with "Next".

5. The CD-ROM drive for the "Windows 98 Installation CD" driver installation

is selected in the next window. If the search in the CD-ROM drive has not yet

been activated, you should dial this point. Confirm with "Next".

Driver Installation

6. The next window shows the driver file found on the CD-ROM. Confirm with

"Next".

7. Click on "Finish" in the next window.

8. In order for the changes to take effect, you must restart your computer.

Note: You can plug the drive in and unplug it at the FireWire port

while the PC is running. The drive will be recognized automati-

cally under "My Computer" when it is reconnected ("hot plug &

play").

Freecom FHD-3

Chapter 4: Daily use of the FHD-3 with Freecom

Personal Media Suite software

4.1 Creating a SYNC folder

After the installation of the FHD-3 is finished, the Freecom SYNC folder will be

createdautomaticallywhenFreecomPersonalMediaSuitewasinstalledbefore.

If not, please refer to chapter 4.3 (Creating a new SYNC folder).

4.2 The SYNC button and status of LEDs

TheFHD-3isequippedwithaSYNCbuttonwhichenablesyoutosynchronisefiles

between your computer and the FHD-3 (and vice-versa).

The synchronisation process occurs simply by the push of a button. The SYNC

button only works if the Freecom Personal Media Suite Software is installed on

your computer. For information regarding software installation, please refer to

Chapter 1 (Installation of the Freecom Personal Media Suite Software).

Daily use of the FHD-3 with Freecom Personal Media Suite software

Status of LEDs

LED button

LED ring

•

LED ring on:

FHD-3 on

LED ring flickers:

LED button on/

LED ring flickers:

Access to the FHD-3

SYNC button pressed/

Data transfer / Synchronisation

Freecom FHD-3

Chapter 5: The User Interface of the Freecom

Personal Media Suite

Tabs for configuration of the Freecom Personal Media Suite components

- Secure & Compress

- Freecom SYNC

- Autorun

Minimises Freecom Personal Media Suite in the taskbar

Input field (also shows the selected folder)

User menu

Connected FHD-3 (drive letter + available memory capacity)

Link to www.freecom.com. Click on this to access the Freecom homepage.

Here you can find further information about your FHD-3.

Quick Help for Freecom Personal Media Suite

Minimises Freecom Personal Media Suite in the system tray.

5.1 Configuration

To open the configuration menu, please right-click on the Freecom Personal

Media Suite icon in the system tray and select "Configuration":

The User Interface of the Freecom Personal Media Suite

1. "Show splash screen": Deactivate this function to prevent the display of the

start screen when starting the program.

2. "Start program on Windows start": Starts the Freecom Personal Media Suite

in the background with every Windows start. You will know this by the icon

of the Freecom Personal Media Suite in the system tray.

Important: We recommend to leave the function "Start program

on Windows start" activated under all circumstances in order to

be able to use all the functions of the Freecom Personal Media

Suite (e.g. "Autorun", "SYNC on Freecom drive plug-in")!

5.2 Autorun

The "Autorun" function enables you to open or start documents, files or

programs automatically when your Freecom FHD-3 is connected to your PC.

Automatically start, for example, the last document you were working on, MP3

play lists, your favourite film and much more. These files do not have to be on

your FHD-3 for this.

5.2.1 Adding files / folders

1. Open the Freecom Personal Media Suite and select the "Autorun" tab.

2. Addfiles,foldersandprogramstotheAutorunlistbyeitherclickingon"Add

file" and selecting the corresponding file or by pulling the files into the

Autorun list field using drag&drop.

3. For folders, please select "Add folders" or pull a folder into the Autorun list

field using drag&drop.

4. Alternatively, you can create a new folder on your FHD-3 using the "Add

folder" function by clicking on "Create new folder", naming the folder and

selecting it.

Freecom FHD-3

5.2.2 Removing files / folders from the Autorun list

1. Open the Freecom Personal Media Suite and select the "Autorun" tab.

2. Select the file or the folder to be removed in the Autorun list field.

3. Click on "Remove". The corresponding entry is removed from the list.

5.3 Secure&Compress

TheSecure&Compressfunctionservestocompressandencryptyourdocuments.

Unauthorised access to your personal data is therefore impossible.

5.3.1 Add / Select Folders

1. Open the Freecom Personal Media Suite and select the tab

"Secure&Compress".

2. Clickon"Changefolder"andselectthefolderonyourFreecomFHD-3whose

content is to be compressed and encrypted.

3. Alternatively, you can create a new folder to be encrypted on your FHD-3

using the "Change folder" function by clicking on "Create new folder",

naming the folder (e.g. "Secure") and selecting it.

Intheselectedfolder,allfiles-eveninsub-directories-arecompressedandthen

encrypted.

The active Secure&Compress folder is easily recognised on your FHD-3 by the

"Padlock".

The User Interface of the Freecom Personal Media Suite

5.3.2 Opening the Secure&Compress folder

1. Open the Freecom Personal Media Suite and select the tab

"Secure&Compress".

2. Click on "Open folder" in order to open the Secure&Compress folder.

3. If the Freecom Personal Media Suite is already open and has started mini-

mised in the taskbar, you can also open the Secure&Compress folder with a

right-click on the taskbar symbol of the Freecom Personal Media Suite:

4. Naturally you can also open the Secure&Compress folder over the Windows

Explorer.

5.3.3 Encrypting files and folders

1. Open the Secure&Compress folder.

2. Pull the files or folders to be encrypted in the Secure&Compress folder using

the drag&drop function. Each file is now compressed and then encrypted.

3. The first time you will be requested to enter and confirm a password. Select

"Save password on this computer" if you do not want to be requested to

enter a password again.

4. Alternatively, you can also right-click on the files or folders and select the

Secure&Compress folder in the context menu under "Send to ...".

5.3.4 Decrypting files and folders

In order to decrypt files and folders which are in the Secure&Compress folder,

please proceed as follows:

1. Open the Secure&Compress folder.

2. Select the file(s) or folder(s) to be decrypted and pull them into the target

folder (e.g. with the Windows Explorer) using drag&drop.

3. Your files are now decrypted and decompressed. The encrypted original

remains on the FHD-3.

Freecom FHD-3

5.3.5 Deleting the Secure&Compress folder

Clickon"Deletefolder"inordertodeletetheselectedSecure&Compressfolder.

ATTENTION: All files in the folder are irrevocably deleted!

Before the deletion, a security request is carried out whether you really want to

delete the folder:

5.3.6 Changing the password

1. Open the Freecom Personal Media Suite and select the tab

"Secure&Compress".

2. Click on "Change password". The following window opens:

3. Please enter your current password in the top input field. Enter your new

password in the middle input field and confirm it in the bottom input field.

The User Interface of the Freecom Personal Media Suite

Please note: Your changed password applies to all files and folders encrypted

fromthetimeofthechange. Forfilesandfolderswhichwereencryptedbefore,

the password which was used for encryption remains.

Changes of the password do not apply to files and folders already

encrypted!

5.4 Freecom SYNC

5.4.1 What is Freecom SYNC?

TheFreedomSYNCintegratedintheFreecomPersonalMediaSuiteisaprogram

for synchronising files. The computer serves as origin of the data. This data can

be processed on any number of other computers.

Example:

You create a document at work and want to work on it at home (Freecom

Personal Media Suite is installed on your PC at work):

•

CopythedocumentfromthePCatworktoyourFreecomSYNCfolderonyour

FHD-3.

Open the document at home directly out of the Freecom SYNC folder. Work

on it and save it in the Freecom SYNC folder.

Connect the Freecom FHD-3 to your PC at work and press the SYNC button

on your FHD-3. The document will now be synchronized between your PC at

work and the Freecom FHD-3. While synchronizing, only modified files will

be replaced by newer files.

Freecom FHD-3

5.4.2 Creating a new SYNC folder

1. OpentheFreecomPersonalMediaSuiteandselectthetab"FreedomSYNC".

Click on "Change" and select a folder on your FHD-3.

2. Alternatively, you can create a new SYNC folder on your FHD-3 using the

"Change folder" function by clicking on "Create new folder", naming the

folder (e.g. "SYNC") and selecting it.

3. Click on "Complete" so that the new folder is created. Then opens the

Freecom SYNC folder.

5.4.3 Opening the SYNC folder

1. OpentheFreecomPersonalMediaSuiteandselectthetab"FreedomSYNC".

2. Click on "Open folder" in order to open the SYNC folder.

2. If the Freecom Personal Media Suite is already open and has been started

minimisedinthetaskbar,youcanalsoopentheSYNCfolderthrougharight-

click on the taskbar symbol of the Freecom Personal Media Suite.

5.4.4 Adding files into the SYNC folder

1. Open the SYNC folder.

2. Pull the respective files or folders in the SYNC folder using the drag&drop

function.

3. Alternatively, you can also right-click on the file(s) or folder(s) and select the

SYNC folder in the context menu under "Send to ...". Your files/folders are

now copied into the SYNC folder.

The User Interface of the Freecom Personal Media Suite

5.4.5 Synchronisation of files and folders

There are three possibilities for the synchronisation of your files:

1. Press the SYNC button of your FHD-3. Your data is now synchronised.

2. SynchronisationofthedatawhenyourFHD-3isconnectedtoyourcomputer.

For this, please proceed as follows:

a) Open the Freecom Personal Media Suite and click on the tab "Freedom

SYNC".

b) Select a SYNC folder if you have not yet done so.

c) Activate the function "SYNC on Freecom drive plug-in" in the tab "Freedom

SYNC":

YourfilesarenowsynchronisedeachtimewhenyouconnectyourFreecomFHD-

3 to your computer (Freecom Personal Media Suite has to be started).

This function is activated as standard when a SYNC folder is

created!

3. Starting the synchronisation manually

a) Open the Freecom Personal Media Suite and click on the tab "Freedom

SYNC".

b) Select a SYNC folder if you have not yet done so.

c) Click on "Synchronise now" to start the data synchronisation.

d) Alternatively, right-click on the system tray icon of the Freecom Personal

Media Suite and select "Start synchronisation" there.

Freecom FHD-3

5.4.6 Changing the SYNC folder

a) Open the Freecom Personal Media Suite and click on the tab "Freedom

SYNC".

b) Click on "Change folder" to select a new folder for data synchronisation.

c) Important: The selected folder may not contain any files or folders!

5.4.7 Deleting the SYNC folder

a) Open the Freecom Personal Media Suite and click on the tab "Freedom

SYNC".

b) Click on "Delete folder" in order to delete the active SYNC folder.

ATTENTION: All files in the folder are irrevocably deleted!

Before the deletion, a security request is carried out whether you really want to

delete the folder:

5.4.8 Every day use

After you have installed all software, created the SYNC folder and configured

thesoftwareandFHD-3youcanstartusingFreecomSYNCtosynchronizeallyour

data with the FHD-3. You can use the SYNC function for instance to make

backups of important files, to take files from work to your home or on the road.

Usage of the SYNC folder with other computers

PleasefollowtheseinstructionsifyouwanttousetheSYNCfolderwithanother

(second) computer.

Allfilesyouwanttoworkwithonanothercomputerhavetobeopeneddirectly

outoftheFreecomSYNCfolder!Youshouldnotcopythemtoanotherharddisk,

as this might cause a later synchronization to perform incorrectly.

The User Interface of the Freecom Personal Media Suite

Synchronization of new or changed files

This example shows how you can synchronize files which were changed or

created on the FHD-3, with the original files on the primary computer.

1. Connect the FHD-3 with the primary computer.

2. Press the SYNC button or open the context menu on the SYNC icon in the

taskbar and click on "Start synchronization".

3. A status window appears and the SYNC LED on the FHD-3 starts blinking.

Please select "Update" if you wish to synchronize the file or otherwise select

"Cancel". If you choose not to synchronise the file (Cancel) you will be able to

synchronize this file during the next synchronization.

Freecom FHD-3

5.5 Skip files during synchronization

Ifyouwanttoskipjustonefileoutofmany,pleaseclickonthisfilewiththeright

mouse button and select "Skip". The green arrow next to the selected file

changestoablueone, indicatingthatthisfilewillnotbesynchronized. Youwill

be able to synchronize this file during the next synchronization.

5.5.1 Handling deleted files

Deleting files on either the primary computer or the SYNC folder on the FHD-3

results in a red X next to the file during the next synchronization.

This indicates that the file has been deleted and that its counterpart will be

deleted, too. Please select "Update" to proceed.

The User Interface of the Freecom Personal Media Suite

If you wish to keep the file, please click with the right mouse button on the file

and select "Don’t Delete". The file will not be deleted and will be disregarded

during the next synchronization.

IfyouwanttodeleteafileoneithertheprimarycomputerorintheSYNCfolder

anddonotwanttoaffectitscounterpart, itisnecessaryto"SplitFromOriginal"

the files. Please follow the instructions:

1. Select the file or folder you want to delete.

2. Choose "Properties" in the context menu.

3. Select "Update" and "Split From Original".

4. Select "Yes".

Freecom FHD-3

5.5.2 What do I need the SYNC-button for?

TheFHD-3comeswithaspecialfeature, whichisuniqueforthiskindofproduct:

SYNC. SYNCisacombinationofhardandsoftwarethatallowsyousafeandeasy

access, transportation and synchronisation of all your data. And you can enjoy

all this by just pressing one single button!

To help you start exploring the various ways you can utilize SYNC to make your

life easier, we are showing how we think you could use SYNC.

5.5.3 Office use

Have you ever had doubts storing your data on the network of your company

only?Sure,thereisalwaysabackupoftheserverbutdoyoureallyfeelgoodwith

this‘remote’backup?TheFHD-3isidealformakingalocalbackup, whichstores

your data independently from your network or local computer. Simply ‘send to’

yourimportantfilesanddirectoriestotheSYNC-folderontheFHD-3andupdate

your backup from time to time by pressing just one single button. This is

extremely easy and very fast, because the SYNC-tool only backups changed files

via the fast USB-2 connection.

Thebestthingis,evenwhenyournetworkorlocalcomputerisnotworking,you

can take your FHD-3 to any other computer (equipped with an USB-port) and

continue. Even at your home-office, where you can be close to the people you

love and still having all your business data available. Simply press the SYNC-

button before you leave the office and you are always up to date and can work

with the data on the FHD-3.

The FHD-3 provides a vast amount of memory – more than most computers are

equipped with. It is ideal for storing large graphics or videos. The files can be

edited directly from the FHD-3, as its USB-2 connection is fast enough by far.

Daily use of the FHD-3 with Freecom SYNC software

This is what you have to do:

Follow the instruction in the manual to install the FHD-3 and the SYNC-folder.

Mark the files and folders you want to copy to the SYNC-folder. Click with the

right mouse button on the files and folders and select 'Send to SYNC folder...'

Done.

Now all your valuable data has been copied to the FHD-3. Every time you push

the SYNC-button, all changed or added / deleted files and folders from the

selected folders will be synchronized with the data on the FHD-3.

5.5.4 Home use

Attheoffice, thereisalwaysabackupofyourimportantbusinessdata. Buthow

about your data at home? All the memories stored in digital photo’s made

during your last holiday? Or the first pictures and movies of your children! You

donotwanttoloosethose!TheFHD-3isidealformakingasafetybackup,which

stores your data independently from your computer. Simply 'send to' your

importantfilesanddirectoriestotheSYNC-folderontheFHD-3andupdateyour

backup from time to time by pressing just one single button. This is extremely

easyandveryfast,becausetheSYNC-toolonlybackupschangedfilesviathefast

USB-2 connection. And all your memories are safeꢀ

Freecom FHD-3

This is what you have to do:

Follow the instruction in the manual to install the FHD-3 and the SYNC-folder.

Mark the files and folders you want to copy to the SYNC-folder. Click with the

rightmousebuttononthefilesandfolders,whichcontainthepicturesorvideos

you want to be in a safe place and select 'Send to SYNC folder...'

Done.

Now all your valuable data has been copied to the FHD-3. Every time you push

the SYNC-button, all changed or added / deleted files and folders from the

selected folders will be synchronized with the data on the FHD-3.

Partitioning your FHD-3

Chapter 6: Partitioning your FHD-3

6.1 General information

Your FHD-3 was partitioned and formatted to provide you with the maximum

available capacity and compatibility. FAT32 was chosen as file system to assure

that you will be able to read your files on any PC. It is recommended not to

change the current configuration of your FHD-3.

For some users another file system might fit better for their needs. This manual

describes current limitations of most common file systems and Instructions to

enable you to adapt the FHD-3 to your needs.

6.2 File System features

Please refer to the tables below for an overview:

File systems supported by different operating systems

File system

Operating system

FAT

FAT32

NTFS

Windows 98SE

Windows ME

Windows 2000

Windows XP

yes

not supported

yes

not supported

yes

Maximum size of a partition

File system

Operating system

FAT

FAT32

NTFS

Windows 98SE

Windows ME

Windows 2000

Windows XP

2 GB

60 GB ^{*1, 2}

n.a.

2 GB

2 TB ^*2

32 GB

n.a.

4 GB ^*3

16 TB

^*1: A patch for Windows 98SE is required for hard disk larger than 60 GB. Further information and an

updatetofixthisproblemcanbefoundinarticle263044ofthe"MicrosoftKnowledgeBase"onthe

Microsoft Website under http://support.microsoft.com.

^*2: Hard disk capacity will not be displayed correctly by fdisk!

^*3: FAT partitions larger than 2 GB can only be administrated by Windows 2000/XP.

Freecom FHD-3

Example for different partitions with different file systems on one FHD-3

File system

NTFS

FAT32

Total size of FHD-3

120 GB

90GB

30 GB

The example above is a good solution for Windows 2000/XP users who some-

times exchange data with Windows 98SE/ME PCs.

ForstoringthedataunderWindows2000/XPbothpartitionscanbeused. Asthe

NTFSfilesystemisnotrecognizedbyWindows98SE/MEdatatobeusedonthese

operating systems must be stored on the FAT32 partition.

Please follow the steps below to adapt the FHD-3 for your needs.

6.3 Partitioning your FHD-3 under Windows 98SE / Windows ME

Windows 98SE only: The fdisk version which is installed together with your

operating system does not recognize the correct size of hard disks larger than

64 GB.

Windows 98SE/ME: For large partitions fdisk will not display the partion size

correctly! Please ignore this as the partitioning results will still be OK.

Further information and an update to fix this problem can be found in article

263044 of the "Microsoft Knowledge Base"on the Microsoft Website under

http://support.microsoft.com.

Partitioning your FHD-3

6.3.1 DeletingapartitionontheFHD-3underWindows98SE/ME

The following steps will explain how to delete a partition on your FHD-3.

1. Click on the "Start" button.

2. Select "Run".

3. Enter "fdisk" and confirm with "OK".

4. fdisk will be started. Answer the question "Do you wish to enable large disk

support?" by pressing the 'Return' key. FAT32 is now activated.

5. Choose Option 5 "(Change current fixed disk drive)" by pressing '5' and

'Return'.

6. Select the hard disk to be deleted by its number. ATTENTION: Please make

sure that the correct drive is selected. Selecting the wrong drive will lead to

a loss of your data!

7. ChooseOption"3(DeletepartitionorLogicalDOSDrive)"bypressing'3'and

'Return'.

8. Your FHD-3 comes formatted as primary partition. Select option 1 "Delete

Primary DOS Partition" by pressing '1' and 'Return'.

9. Select the partition to be deleted by pressing its number and 'Return'.

10. Enter the drive label and press 'Return'.

11. Confirm with 'Y' and 'Return' to delete the partition.

12. Press the 'ESC' key to return to the fdisk options.

13. Press 'ESC' to exit fdisk. Stop your hard disk by using the hot unplug icon in

the lower right corner of your screen and remove the USB cable from your

harddisk. Afterwardsconnectyourharddiskagainwithyourcomputer. The

hard disk will now be recognized by Windows.

Freecom FHD-3

6.3.2 Creating a partition on the FHD-3 under Windows 98 SE / ME

The following steps will guide you the process of creating partitions on your

FHD-3 under Windows 98SE/ME. After this procedure your Freecom FHD-3 will

be ready for use and it will be allocated a drive letter.

1. Click on the "Start" button.

2. Select "Run".

3. Enter "fdisk" and confirm with "OK".

4. Answerthequestion"Doyouwishtoenablelargedisksupport?"bypressing

the 'Return' key. FAT32 is now activated.

5. Choose Option "5 (Change current fixed disk drive)" by pressing '5' and

'Return'.

6. Select the hard disk by its number where the "Usage" contains no value but

onlyapercentsymbol.Selectthenumberofthecorrespondingharddiskand

confirm by pressing the "Return" key.

Now your hard disk is activated and ready to be partitioned.

Partitioning your FHD-3

Note: Partition size of large hard disks will not be displayed

correctly! However partitioning results will be OK.

7. Select Option 1 "(Create DOS partition or Logical DOS drive)" by pressing '1'

and confirm with 'Return'.

8. SelectOption1"(CreateprimaryDOSpartition)"bypressing'1'andconfirm

with 'Return'.

Wait until drive integrity is completely checked.

9. If only one partition is required then answer "Y" to the question: "Do you

wishtousethemaximumavailablesizeforaPrimaryDOSpartition?"Ifmore

than on partition is required go to the next section "Create two or more

partitions on the FHD-3 under Windows 98 / Windows ME".

Now the whole disk will be partitioned as one primary partition. Wait until

the drive integrity check is completed.

10. Press the 'ESC' key to return to the fdisk options.

11. Now press the 'ESC' key to close the "fdisk window". Your hard disk is now

partitioned.

Freecom FHD-3

12. Stop your hard disk by using the hot unplug icon in the lower right corner of

your screen and remove the USB cable from your hard disk. Afterwards

connect your hard disk again with your computer. The hard disk will now be

recognized by Windows.

As Windows tries to access your hard disk an error message will appear. This

happens, because your hard disk is not yet formatted.

6.3.3 Creating two or more partitions on the FHD-3 under

Windows 98SE / ME

1. Repeat steps 1 to 7 from the previous chapter (Create one partition on the

FHD-3 under Windows 98SE/Windows ME).

2. Answer the question "Do you wish to use the maximum available size for a

primary DOS partition?" with "N".

3. Enter either the size or a percentage value for the partition size. Press

'Return' and wait until the drive integrity check is completed.

4. Press the 'ESC' key to return to the fdisk options.

5. Select Option 1 "(Create DOS partition or Logical DOS drive)" by pressing '1'

and confirm with 'Return'.

6. Select Option 2 "(Create Extended DOS Partition)" by pressing '2' and

confirm with 'Return'. Wait until the drive integrity check is completed.

7. Enter either the size or a percentage value for the partition size or press

'Return' to accept the default value.

8. Press 'ESC' to return and wait until the drive integrity check is completed.

9. Alogicaldriveneedstobedefinednow.Enterthesizeofthelogicaldriveand

press 'Return' or accept the default value by pressing 'Return'.

10. Press 'ESC' to return to the fdisk options.

11. Now press the 'ESC' key to close the "fdisk window". Your hard disk is now

partitioned.

12. Stop your hard disk by using the hot unplug icon in the lower right corner of

your screen and remove the USB cable from your hard disk. Afterwards

connect your hard disk again with your computer. The hard disk will now be

recognized by Windows.

As Windows tries to access your hard disk an error message will appear. This

happens, because your hard disk is not yet formatted.

Partitioning your FHD-3

6.3.4 Formatting partitions on the FHD-3 under Windows 98SE / ME

1. Double-click on the "My Computer" icon on your desktop.

2. Click with the right mouse button on the drive symbol of your FHD-3. Now

a menu will appear where you can choose the option "Format".

3. Please perform a complete formatting of your drive. You can also assign a

name to your drive here.

4. After you have completed your selection, click on "Start".

Attention: Selecting the wrong drive will lead to a loss of your

data. Please ensure that the correct drive is selected!

5. Confirm the next message with "OK".

6. Afterformattingisfinishedyoucanperformadiskscan. Todoso, followthe

instructionsoftheWindowsHelpsystem. Ifyoudon'twanttoscanyourdisk,

just close the message window.

Repeatthesestepsforeachpartitionifmorethanonepartitionwascreated.

Now your FHD-3 is ready for use. You can use it like an internal hard disk for

storing your data.

Freecom FHD-3

6.4 Partitioning your FHD-3 under Windows XP / 2000

6.4.1 Deleting a partition on the FHD-3 under Windows XP / 2000

1. Click with the right mouse button on the "My Computer" icon on your

desktop.

2. Select the option "Manage".

3. Select the option "Storage" -> "Disk Management".

4. Choose your external hard drive and right-click on the partition.

5. Select"DeletePartition"andconfirmbyclickingon"Yes". Thepartitionwill

be deleted now.

6.4.2 Creating a partition on the FHD-3 under Windows XP / 2000

Thefollowingstepswillguideyouthroughtheprocessofcreatingpartitionson

your FHD-3. After this procedure your Freecom FHD-3 will be ready for use and

it will be allocated a drive letter.

1. Click with the right mouse button on the "My Computer" icon on your

desktop.

2. Select the option "Manage".

3. Select the option "Storage" -> "Disk Management".

4. Choose the hard disk, which is "unallocated". Ensure that the entire drive is

"unallocated".

Partitioning your FHD-3

5. Click with the right mouse button on the "unallocated" area and select the

option "New Partition" (Windows 2000: "Create Partition Wizard"). The

"New Partition Wizard" opens. Click on "Next".

6. Select "Primary partition" and click on "Next".

7. Now you can adjust the size of your partition. Click on "Next" if only one

partition is to be created. See next chapter (Creating two or more partitions

on the FHD-3 under Windows XP/2000) how to create more than one

partition.

Freecom FHD-3

8. Assign a drive letter to your hard disk. Normally you can use the default

options. Click on "Next".

9. Select the formatting option. Choose either "FAT32" or "NTFS", the "Allo-

cation Unit Size" should remain on "Default". Finally select "Perform Quick

Format" and click on "Next".

10. Clickon"Finish"tocompletethepartitioningofyourFHD-3.YourFHD-3will

be formatted now and is ready-to-use afterwards.

Partitioning your FHD-3

6.4.3 Creating two or more partitions on the FHD-3 under

Windows XP / 2000

1. Repeatthestepsfromthepreviouschapter(CreatingapartitionontheFHD-

3 under Windows XP/2000) for creating the first partition.

2. Click with the right mouse button on the "My Computer" icon on your

desktop.

3. Select the option "Manage".

4. Select the option "Storage" -> "Disk Management".

5. Right-click on the unallocated space of your FHD-3 and select the option

"New partition" (Windows 2000: "Create partition"). The "New Partition

Wizard"(Windows2000:"CreatePartitionWizard")opens. Clickon"Next".

6. Select "Extended partition" and click on "Next".

Freecom FHD-3

7. Now you can adjust the size of your partition. Enter the size and click on

"Next".

8. Click on "Finish" to create the "Extended partition". The unallocated space

now changed to "Free space".

Partitioning your FHD-3

9. Right-click on "Free Space" and select "New Logical Drive" (Windows 2000:

"Create Logical Drive"). The "New Partition Wizard" (Windows 2000: "Cre-

ate Partition Wizard") opens. Click on "Next".

Freecom FHD-3

10. "Logical drive" is already selected. Click on "Next".

11. Specify the partition size and click on "Next".

12. Assign a drive letter and click on "Next".

13. Select the formatting option. Choose either "FAT32" or "NTFS", the "Allo-

cation Unit Size" should remain on "Default". Finally select "Perform Quick

Format" and click on "Next".

14. Click on "Finish" to complete partitioning. Your partition will be formatted

now and is ready-to-use.

Troubleshooting

Chapter 7: Troubleshooting

Solution

Issue

•

InstalltheFreecomFreecomPersonal

Media Suite software and safely re-

move and reconnect the FHD-3

After I connected the FHD-3 to my

computerforthefirsttimenoFreecom

SYNC folder has been created auto-

matically.

Follow the instructions on chapter

5.4.2 Creating a new SYNC folder.

After installation of Freecom Freecom • ConnecttheFreecomFHD-3toyour

PersonalMediaSuite,themessage"No

Freecom FHD-3 external hard drive

found." appears.

computer.

•

Check all connections between the

Freecom FHD-3, the power supply

and the computer.

Safely remove and reconnect the

Freecom FHD-3.

You have to "Split From Original" the

files from their counterparts before

you may delete them. Please refer to

chapter 5.5.1 Handling deleted files.

Files, deleted in the SYNC folder, are

still appearing during the syn-

chronization.

Empty folders are not taken into ac-

count during synchronization.

An empty folder is not synchronised.

The SYNC folder is opened by another

program. Please close all applications,

which are using the SYNC folder.

If you are working with the program

"TotalCommander"andareusingthe

"send to" dialog to add items to the

SYNC folder, the message "The brief-

case is in use on another computer"

could appear.

This happens only under Windows 98.

Please restart Windows 98. After re-

start, you can create the new SYNC

folder.

You cannot create a SYNC folder with

a name you used for another, deleted,

SYNC folder.

Delete files on the target drive (FHD-3)

or select less files.

Not enough memory on the target

drive (FHD-3) during creation of SYNC

folder.

Delete files on the target drive (FHD-3).

Not enough memory on the target

drive (FHD-3) during synchronization.

WARRANTY (valid in Europe/Turkey only):

We thank you for purchasing this Freecom product and hope you will enjoy using it.

In order to avoid unnecessary inconvenience on your part, we suggest reading the quick install guide,

instruction manual and any additional electronic and or printed manuals. When problems occur we

have a database with Frequently Asked Questions (FAQ) on our Freecom website (www.freecom.com),

please check this site before you contact the helpdesk.

Your Guarantee

All Freecom products come with unlimited technical phone and web support. By this Guarantee, Freecom

warrants their products to be free from defects in material and workmanship for a period listed below

from the date of its original purchase. If during this period of guarantee the product proves defective

due to improper materials or workmanship, Freecom will, without charge for labour or parts, at its

sole discretion, repair or replace the product or its defective parts upon the terms and conditions set

out below.

Conditions

This guarantee will be granted only when the original invoice or sales receipt (indicating the date of

purchase, product and serial number) is presented together with the defective product and a Freecom

RMA number received from the Freecom Website or given by a Freecom Service Center. Freecom

reserves the right to refuse the free-of-charge guarantee services when the date of purchase of the

product cannot be proven. This guarantee will not apply if the RMA number is missing, the serial

number on the product has been altered, removed or made illegible.

This guarantee covers only the hardware components packaged with the product. This guarantee

covers none of the following: (a) any consumable supplied with the product, such as media or batter-

ies; (b) damage to or loss of any software programs, data or removable storage media; (c) any damage

resulting from adaptations, changes or adjustments, which may have been made to the product,

without the prior written consent of Freecom; (d) attempted repair by any party other than autho-

rized by Freecom and (e) accidents, lightning, water, fire or any other such cause beyond the reason-

able control of Freecom.

With respect to all services provided, Freecom is not responsible for any damage to or loss of any

programs, data or other information stored on any media or any part of any product serviced. Freecom

is not liable for the consequence of business loss in case of system failure. Be sure to exclude all parts

not covered by this guarantee prior to returning the product to Freecom. Freecom is not liable for any

loss or damage to these items. If during the repair of the product the contents of the hard drive are

altered, deleted or in any way modified, Freecom is not liable whatsoever.

Repair parts and replacement products will be provided on an exchange basis and will be either new,

equivalent to new or reconditioned. All replaced parts and products become the property of Freecom

The period of guarantee for any product or part repaired or replaced in warranty shall be the balance

of the original guarantee. Repairs or replacements on product or parts out of warranty carry 6 (six)

months guarantee.

All Freecom products come with unlimited free technical phone and web support.

Freecom Product

Traveller & Portable

Classic & Internal Series

FC, FS & FX Series

FHD Series & FireWire Harddrive

USB Floppy Disk Drive

USBCard

Warranty period

1 year (Two years in Europe)

3 years

DAT & LTO Drives (retail)

DAT-S Kits

2 years

ThinServer*

Beatman

Cables

1 year (Two years in Europe)

* Controller inside 3 years after online registration only.

(GB)

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