Electrolux EBA 60000X User Manual

user manual  
Automatic coffee machine  
EBA 60000 X / EBA 60002 X  
ENGLISH  
CONTENTS  
1. Safety instructions  
2. Description of the coffee machine  
3. Description of the control panel: touch control  
4. Instructions for the first use of the machine  
5. Making Coffee  
6. Hot water  
7. Steam  
8. Programming the amount of coffee beans to be grinded  
9. Programming the volume of coffee dispended in the cup  
10. If you wish to reset the standard values  
11. Signals and alarms  
12. Coffee menus  
13. Cleaning  
14. Installation  
15. Something not working....  
16. Technical specifications  
17. After-sales Service, spare parts and guarantee  
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1. SAFETY INSTRUCTION  
Please read this instruction book before using the appliance and retain for  
future reference. These warnings are provided in the interests of your safety,  
ensure you understand them fully before using the appliance.  
Intended use  
The appliance is intended for use in the home. If the appliance is used for  
purposes other than those intended or used incorrectiy, no liability can be  
accepted by the manufacturer for any damage or injury that may be caused. •  
Alterations or changes to the appliance are not permitted for reasons of  
safety.  
Prior to initial start-up  
Check the appliance for transport damage. Under no circumstance should  
a damaged appliance be plugged in! In the event of damage, please con-  
tact your retailer.  
Safety of children  
Keep packaging material away from children. Risk of suffocation!  
Please make old appliances unusable prior to disposal. Pull out the mains  
plug, and cut off the mains cable.  
DURING USE  
CAUTION:  
The filtering unit will always be kept very hot to obtain an excellent coffee.  
Therefore please empty the “used” coffee tank with extreme care to avoid  
being scalded.  
This machine must be used only by adults. Make sure that children cannot  
touch the controls nor play with the machine.  
Modifying or merely trying to modify the characteristics of this product is very  
dangerous, and will invalidate your guarantee.  
Always keep this machine clean.  
The external parts of this machine become very hot while it is operating  
and they will not cool down immediately after the machine is switched  
off. Keep children out of reach.  
Before cleaning or servicing the machine, make sure that it is  
disconnected from the power supply.  
In case of malfunction, never try to repair the machine yourself. Consult this  
manual and if the necessary information cannot be found, please contact the  
nearest Service Force Centre. This machine must be serviced exclusively by an  
authorised Service Force Centre. Always ensure the use of genuine spare parts.  
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FOR INSTALLATION AND SERVICING  
Keep this instruction manual together with the machine for any future  
reference. If the machine is sold or transferred to another person, make sure  
that this instruction manual is given to the new user, so that he/she can  
become familiar with the machine’s functions and with the  
recommendations given.  
This machine must be installed and connected to the mains by a  
COMPETENT PERSON. Make sure that the machine is DISCONNECTED  
from the power supply before any servicing operation.  
After unpacking the machine make sure that the product has not suffered any  
damage and that the power cord is in perfect condition. In case of damage, please  
contact your retailer or our customer service dept.  
The Manufacturer declines all responsibility if the safety rules are not  
complied with.  
SOME HINTS OF ENVIRONMENTAL PROTECTION  
PACKAGE  
All the packing materials are environmentally friendly and they can be recycled.  
Please help in preserving the environment, by using the proper channels of  
separate collection of rubbish.  
DISPOSAL  
Appliance Packaging Information  
All materials are environmentally sound.  
The plastics can be recycled and are identifìed as follows:  
>PE< for polyethylene, e.g. the outer covering and the bags in the interior.  
>PS< for polystyrene foam, e.g. thè pads, which are ali free of chlorofluorocarbon.  
The carton parts are made from recycled paper and should be disposed of at a waste-  
paper recycling collection location.  
Diposal of Old Appliances  
• Use an authorised disposal site.  
Contact your Local Council or Environmental Health Office to see if there  
are facilities in your area to recycle the appliance.  
The symbol  
on the product or on its packaging indicates that this product may  
not be treated as household waste. Instead it shall be handed over to the applicable  
collection point for the recycling of electrical and electronic equipment. By ensuring this  
product is disposed of correctly, you will help prevent potential negative consequences  
for the environment and human health, which could otherwise be caused by  
inappropriate waste handling of this product. For more detailed information about  
recycling of this product, please contact your local city office, your household waste  
disposal service or the shop where you purchased the product  
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CE  
This machine complies with the directive BT 73/23  
Electrical safety rules EN 60335-1 (August 1995 - Safety for electrical household and  
similar appliances – General Standard) and EN 60335-2-15 (April 1996 – Specific Rules  
concerning the equipment for heating liquids).  
Directive EMC 89/336 in conformity with the following standards:  
-
55014-1; 55014-2; 61000-3-2; 61000-3-3  
ELECTRICAL CONNECTION  
Any electrical work required to install this appliance should be carried out by a qualified  
electrician or competent person.  
WARNING: THIS APPLIANCE MUSTBE EARTHED.  
Should the appliance power supply cable need to be replaced, this must be carried out  
by a Service Force agent. The manufacturer declines any liability should this safety  
measure not be observed.  
Before switching on, make sure the electricity supply voltage is the same as that  
indicated on the appliance’s rating plate.  
The appliance should be fitted with a 13amp plug. The plug should be fitted with a  
13amp ASTA approved BS1363/A fuse. The mains lead of the appliance should be  
connected as described below. The wires in the mains lead are coloured in accordance  
with the following code:  
Green and Yellow - Earth  
Blue - Neutral  
Brown - Live  
In the plug the colours of the wires may not correspond with the markings identified  
with the terminals in your plug:  
1) Connect the Green and Yellow (earth) wire to the terminal in the plug which is  
marked with the letter "E" or the earth symbol or coloured green and yellow.  
2) Connect the Blue (neutral) wire to the terminal in the plug which is marked  
with the letter "N" or coloured black.  
3) Connect the Brown (live) wire to the terminal in the plug which is marked with  
the letter "L" or coloured red.  
4) Upon completion there must be no cut, or stray strands of wire present and  
the cord clamp must be secure over the outer sheath.  
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THE PLUG MUST STILL BE ACCESSIBLE AFTER THE APPLIANCE HAS  
BEEN INSTALLED.  
THE APPLIANCE SHOULD NOT BE CONNECTED TO THE ELECTRICAL  
SUPPLY BY MEANS OF AN EXTENSION CABLE  
PERMANENT CONNECTION  
In the case of permanent connection it is necessary that you install a double pole  
switch between the appliance and the electricity supply (mains), with a minimum gap  
of 3mm between the switch contacts and of a type suitable for the required load in  
compliance with the current electrical regulations.  
The switch must not break the yellow and green earth cable at any point.  
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2. DESCRIPTION OF THE COFFEE MACHINE  
1. Water reservoir  
2. Brita filter  
3. Coffee Outlet  
4. Steam/water nozzle  
5. Drip tray  
6. Coffee beans container  
7. Grinding regulation knob  
8. Control panel  
9. “Used” coffee drawer  
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3. DESCRIPTION OF THE CONTROL PANEL:  
TOUCH CONTROLS  
1. Water refill indicator  
2. ON-OFF/stand-by indicator  
3. Start indicator  
4. Hot water selector indicator  
5. Steam selector indicator  
6. Light selector indicator  
7. Espresso coffee indicator  
8. Regular coffee indicator  
9. Used Coffee 'drawer full' indicator  
10. ON-OFF/stand-by control  
11. Start control  
12. Hot water selector control  
13. Steam selector control  
14. Light selector control  
15. Espresso coffee control  
16. Regular coffee control  
TOUCH CONTROLS: Instructions for use  
These touch controls must be pressed precisely to prevent functions from being  
enabled accidentally. Pressing lightly on the respective symbol will enable the  
corresponding function.  
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4 INSTRUCTIONS FOR THE FIRST USE OF THE MACHINE  
FILLING UP THE WATER RESERVOIR  
Squeeze together the  
unlocking levers found under  
the drip tray  
Gently pull the coffee machine  
forward from the housing by  
sliding it along the telescopic  
runners.  
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Hardness of water:  
Before filling up the water reservoir, make  
sure that the decalcifying Brita filter has  
been soaked in cold water for at least 30  
min. Follow the instructions printed on the  
filter package. After this operation insert the  
filter into position inside the water reservoir  
as shown in the figure.  
If the machine will not be used for long  
periods, empy the water from tank.  
Brita filters are available from most  
supermarkets and domestic goods outlest, at  
our After-Sales Service Centres or at the  
Shops of Authorized Spare Parts.  
Remove the reservoir and fill it with  
approximately 2.5 litres of water as shown.  
replace the water reservoir in its own  
housing tankig care to fully engage the  
water valve into the docking station.  
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Ensure the mains ON/OFF switch(at  
rear) is ON  
push the machine back into the housing  
until a “CLICK” can be heard. This  
indicate that the machine has been  
locked in position.  
FILLING UP THE CONTAINER WITH COFFEE BEANS  
Press the unlocking levers located under  
the drip tray and pull the machine as it  
is shown in the figure.  
pull the coffee machine forward from the  
housing along the telescopic runners .  
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Pour approximately 200 g of coffee  
beans into the container on the top as  
shown in the figure.  
Push the machine back into the housing  
until a “CLICK” can be heard. This  
indicate that the machine has been  
locked in position.  
INITIAL START-UP  
Put the main switch in position 1  
The led corresponding to the ON-OFF  
control will blink rapidly for 3 minutes.  
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The machine is be in stand-by mode when the ON-OFF LED is blinking slowly,  
it is then ready to be switched on.  
Ensuring the water reservoir and the coffee beans container are full, switch  
the coffee machine on by pressing the on-off control and the corresponding  
LED stops flashing and remains lit.  
ADJUSTING THE TEXTURE GROUND COFFEE  
CAUTION  
This machine is calibrated in the factory for an optimum level of ground  
coffee. Too “coarse” ground coffee will result in a weaker coffee. Too “fine”  
ground coffee will result in very strong coffee, delivered by “drops” and tasting  
“bitter”.  
The time required for an espresso will  
range from 20-30 seconds.  
Press the unlocking levers available  
under the drip tray and pull the machine  
as shown in the figure.  
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Pull the coffee machine forward from it’s  
housing by sliding it along it’s telescopic  
runners.  
Turning the knob will ad just the coffee  
texture. Before adjusting, make a note  
of the original setting so that the  
machine can be reset, if required, to  
the factory settings. Turning the knob  
in the clockwise direction will lead to a  
fine texture for a stronger coffee.  
Turning the knob anti-clockwise will  
lead to a coarse texture for a weaker  
coffee. The set grinding level can be  
read on the lid of the coffee case:  
bigger circles means “coarse” grinding  
level (fast-flowing weak coffee),  
whereas smaller circles means “fine”  
grinding level (slow-flowing strong  
coffee).  
Push the machine back into the  
housing until a “click” can be heard.  
This indicates that the machine is  
locked in position.  
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STAND-BY MODE  
Once powered and inserted into the cabinet, the machine is in stand-by mode: this  
will be signaled by the on/off LED blinking.  
Press the start control to switch on the machine: the start LED will be illuminated.  
To come back to the stand-by mode, press the start control once again.  
CAUTION:  
On start-up, the machine initiates the pre-warming phase for the firs 3  
minutes. During this phase the ON/OFF LED will blink quickly and the  
machine will be not able to execute any operation. Then the LED blinks  
slowly and the machine is ready to operate.  
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5
MAKING COFFEE  
Press the control corresponding to the desired selection.  
Press the start control within 10 seconds and the machine will make the coffee  
selected.  
The machine will stop automatically  
CAUTION: the desired function will be disabled if the start control is not pressed  
within 10 seconds. It will then be necessary to repeat the procedure.  
HOW TO OBTAIN AN EXCELLENT ESPRESSO  
The brewing time for an excellent espresso will be about 15 - 25 seconds.  
Elements affecting this brewing time are the grinding level of the coffee and the  
quantity of ground coffee. If necessary, the grinding level, as well as the quantity  
of ground coffee can be modified (refer to Chapters 8 & 9. Instructions for the first  
use of the machine).  
Useful advice: coffee is an hygroscopic element that is its quality and characteristics  
strictly depend on weather (humidity). Coffee should be ground coarser if humidity in  
the air is very high, otherwise it will become thick and not flow freely; on the contrary,  
the coffee should be ground finer in dry conditions.  
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6 HOT WATER  
The steam/water pipe can be moved to the back of the  
cabinet when not in use.  
Pull forward when required.  
Do not touch when HOT!  
To dispense hot water, place a container under the steam/water nozzle; then  
press the water control.  
Press and hold the start control within 10 seconds until the desired amount is  
dispensed. To stop the water flowing, simply release the control.  
CAUTION: the desired function will be disabled if the start control will be is not  
pressed within 10 seconds. It will then be necessary to repeat the procedure.  
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7 STEAM  
HEATING LIQUIDS  
Press the steam control and the corresponding indicator blinks for 20 seconds.  
The machine will be ready to make steam when the indicator stops blinking and  
remains lit.  
Place a jug with the liquid to be heated under the steam nozzle.  
Press and hold the start control within 10 seconds and wait for the steam function  
to commence.  
CAUTION: the desired function will be disabled if the start control is not pressed  
within 10 seconds. It will then be necessary to repeat the procedure.  
The steam will continue to spray till the start control is released.  
MILK FOR CAPPUCCINO: Pour some cold milk (100cc min.) in a deep jug and  
heat it using steam. Agitate the milk jug a little and wait until the foam is  
ready (one minute min.). To improve the result gently beat a little the jug on  
the table after that the foam is ready.  
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8
PROGRAMMING THE AMOUNT OF COFFEE BEANS TO BE  
GRINDED  
This espresso machine has already been calibrated in factory to dispense the  
ideal measure of ground coffee for one cup of espresso.  
However this quantity of ground coffee can be increased or reduced, then the  
selected measure is stored. The programmable measure of ground coffee  
refers to both the espresso selection and to regular coffee selection.  
Put the machine on stand-by mode as described.  
Keep the start control pressed for 10 seconds.  
Some LEDS will flash, working as indicators, (the more are the LEDS  
illuminated the greater the quantity of coffee). Before adjusting make a note  
of the original setting so that the machine can be reset to the factory settings  
if required.  
To increase or decrease the quantity of ground coffee just press the  
“espresso” control to decrease and “regular coffee” control to increase.  
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Once you have modified the coffee ground quantity, press the start control for 10  
seconds and the machine will automatically save the quantity desired and it will  
return to stand-by mode.  
CAUTION: the correct grinding time can change if a different  
kind of coffee is used.  
If any unpressed coffee powder is found when emptying the “used”  
coffee drawer, it means that the grinding time is too long and should be  
decreased.  
The “exhaust” coffee pods in the “used” coffee drawer can help to  
achieve a correct regulation of the grinding-time.  
The coffee pods must to be 1 cm in thickness: this is the correct coffee  
quantity.  
If its thickness is lower, it means that the grinding time is too short and  
should be increased.  
IMPORTANT: Increasing or decreasing the grinding time can  
change the coffee taste.  
A stronger coffee taste and a rich aroma can be obtained by slightly  
increasing the programmed time.  
A weaker coffee can be obtained by slightly decreasing the programmed  
time.  
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9
PROGRAMMING THE VOLUME OF COFFEE DISPENSED IN  
THE CUP  
The volume of coffee dispensed can be adjusted as desired as follows:  
Press the espresso control.  
Keep the start control pressed until the programme starts (approximately 5  
seconds); the start control LED flashes.  
When the desired quantity of coffee has been dispensed, press the start control.  
The machine will stop the cycle and the coffee measure will be stored  
automatically on the correspondant selection.  
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10 IF YOU WISH TO RESET THE STANDARD VALUES  
RESETTING STANDARD VALUES  
This coffee machine is calibrated in the factory to make the optimum Italian  
espresso, the values set for the espresso coffee distribute 30 cc, the values set for  
the regular coffee is 80 cc.  
if the standard values have to be reset From the stand-by control switch on the  
machine then press both the on/off and hot-water controls at the same time for 5  
seconds.  
All the LEDs will briefly illuminate to indicate the factory values have been reset.  
Press the ON/OFF control. Each selection will use the factory values.  
N.B.: Only the quantity of water required for each cup of coffee is reset. The  
measures of ground coffee will not alter.  
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11 SIGNAL AND ALARMS  
WATER REFILL INDICATOR  
This machine has a sensor which detects when the water reservoir is empty.  
the reservoir empty led will illuminate. The machine will not operate until the  
water reservoir is refilled.  
VOLUMETER COUNTER FAULT  
This machine has a volumeter counter which detects the amount of water  
distribute by the machine. If the water reservoir is empty or if the volumeter  
counter is foulty the reservoir empty led will blinking and the machine will not  
operate.  
To reset this alarm, please put the machine in stand by mode then turn it on again  
“USED COFFEE DRAWER FULL”/ COFFEE BEENS REFILL INDICATOR  
Every 20 coffee the machine show you that the coffee beans container is empty  
and that the “used coffee drawer” is full.  
When the correspounding led will be illuminated, you must empty the Drip tray  
and the “used coffee drawer” and refill the coffee beans container.  
For instructions on how to empty the “used” coffee drawer, see chapter 13  
“CLEANING”.  
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FAULT INDICATOR  
The machine incorporates an automatic system that, detecting a fault in operation,  
will illuminate all the LEDS. Switch OFF the machine and contact the nearest  
Service Force Centre.  
12  
COFFEE MENUS  
ITALIAN CAPPUCCINO  
This is a normal espresso with steam-heated milk giving the coffee a milder flavour and  
a rich, delicious frothy topping. Serve in a large cup.  
Pour some cold milk into a deep jug and heat using the steam jet. Pour only the froth  
onto the espresso, tilting and rocking the jug slightly or scoop off the froth with a  
spoon.  
Some cocoa powder can also be dusted on the milk froth.  
VIENNESE CAPPUCCINO  
This variation is the result of the age-old Austrian tradition.  
Prepare a 'weak' espresso on the machine for 30-35 seconds, then add hot milk topped  
by whipped cream. Serve in a medium-sized cup (midway between an espresso cup  
and a cappuccino cup).  
Decorate with flakes of chocolate.  
COLD ESPRESSO SHAKE  
Frothy and extremely refreshing, this drink is delicious on hot days.  
Prepare an espresso, add sugar and pour into a shaker with large ice cubes. Shake for  
few seconds. Serve in a tumbler or flûte.  
IRISH COFFEE  
Energy-giving and invigorating drink.  
Warm a long glass and mix eight parts of hot coffee with one part whisky and brown  
sugar.  
Gently pour some freshly whipped cream over the back of a spoon so that it floats on  
the coffee: the result is a layer of cool white cream on top of the hot dark coffee.  
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13 CLEANING  
OUTER PARTS  
Clean the stainless steel parts of the  
machine with a soft cloth without using  
aggressive detergents. Never use any  
abrasive sponges nor steel wool to  
clean the parts of steel. Dry well with a  
soft cloth.  
STEAM NOZZLE  
Remember to clean the steam nozzle periodically that can get internally dirty by  
frothing the milk. Remove the nozzle as shown in figure above and wipe it,  
together with its cap, using a sponge and hot water.  
Caution: to clean the nozzle, switch OFF the machine and wait 20  
minutes after use to allow it to cool, to prevent risks of burns.  
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DRIP TRAY  
Remove the drip tray from the machine as it is shown in the figures above.  
Make sure that the drip tray is periodically drained to prevent any liquid from  
seeping out and dirtying/damaging the underlying furniture. Drip tray and relevant  
grill can be washed in a dishwasher.  
TO EMPTY THE “USED” COFFEE DRAWER  
It is necessary to remove the drip  
tray as it is shown in figure,and drain  
it.  
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Pull open the door and remove the  
drawer and empty it.  
The drawer can be washed in a  
dishwasher or simply with hot water.  
Replace the drawer and close the door.  
Replace the drip tray.  
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WATER RESERVOIR  
If the machine is not used for long periods, change the water in the reservoir and  
drain the boiler by pressing the coffee button several times.  
Clean the water reservoir periodically .  
The water reservoir can be washed in a dishwasher.  
When using the Brita filter, replace it after approximately 2000 cups of coffee or at  
least every three months.  
CLEANING CYCLE OF THE BOILER  
This coffee machine is an appliance using water, therefore it is normal that some  
limescale can form in its boiler.  
It is reccomended to carry out the following operations every six months:  
Fill up the water reservoir with 2 litres of water adding half a glass of vinegar or  
citric acid.  
Carry out the same operations as preparing some cups of coffee (refer to the  
previous Chapter “Coffee”), and some cups of hot water until the reservoir is  
completely empty.  
Fill the reservoir again with cold water and repeat the above process to rinse the  
boiler.  
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14  
INSTALLATION  
BUILDING-IN  
Installing the machine into kitchen furniture with proper characteristics will ensure a  
correct operation of the equipment.  
Complying with the safety rules, ensure a proper protection against any contact with  
the electric components and with the parts protected only by functional insulation, by  
housing the machine correctly into the furniture.  
All components that guarantee protection, even a cover panel (for instance, when the  
machine is positioned at one of the ends of the modular furniture), should be firmly  
fixed so that they cannot be removed without tools.  
Install this machine at a certain distance from refrigerators or freezers, because the  
heat it emitts can impair their functioning.  
COMPONENTS FOR INSTALLING THE MACHINE  
This coffee machine and drawer can be installed into cabinets with height of 450 mm  
and width ranging from 560 mm to 570 mm. The machine is equipped with the  
following components for the installation:  
1. 1 fixing base  
2. 9 self-threading screws  
3.9X19  
3. 1 cable clamp  
4. 2 side slides  
5. 2 side-plates of 1 mm  
6. 4 side-plates of 2 mm  
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ELECTRICAL CONNECTION  
Fix the power cable onto the left  
side of the cabinet using one of the  
self-threading screws of the  
equipment and the proper cable  
clamp as shown in the figure.  
Unscrew the cable clamp available on the  
machine.  
Fix the power cable onto the machine as  
shown in the figure.  
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Connect the power cable as shown in  
the figure. This machine is designed for  
a single phase voltage of 230V. The  
power supply requires only outlets of  
13A fuse and a double pole isolation  
switch with at least 3 mm between  
contacts.  
INSTALLING THE MACHINE  
Lay the U base plate of the machine  
on the shelf of the cabinet.  
Insert  
the  
L
plates,  
compensating for any space. The  
width of the housing unit the coffee  
machine depends on the thickness of  
the cabinet’s sides. six side plates  
(four being 2 mm thick and two 1 mm  
thick) are provided to compensate for  
the different possible measures.  
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They should be used  
to compensate for the internal  
width of the compartment,  
leading to a width of 560/570  
mm.  
Fix the U base plate inserting 4 self-  
threading screws into the 4 front holes  
of the same plate. Then screw the  
telescopic runners to each side with the  
remaning 8 self-threading screw.  
Insert the machine into the housing by  
coupling the machine to the runners  
fixed to the sides of the carcass.  
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Slide the machine into the cabinet  
untill the “click” indicates that it is  
locked into Position.  
15  
SOMETHING NOT  
WORKING.....  
If this machine does not work, please make sure that the fault is not due to:  
1. no power  
2. no water in the reservoir.  
If the power cable is damaged or the machine needs servicing, please contact the  
nearest SERVICE FORCE CENTRE  
16 TECHNICAL SPECIFICATIONS  
Width  
594 mm  
475 mm  
378 mm  
2.5 l  
Depth  
Height  
Capacity of water reservoir  
Net weight  
25 kg  
Gross weight  
27 kg  
Supply voltage  
230 V  
Rated power  
2000 W  
1700 W  
50 W  
Power absorbed by the heating element  
Power absorbed by the pump  
Working pressure  
Fuse  
12 bar  
13 A  
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17  
AFTER-SALES SERVICE, SPARE PARTS AND GUARANTEE  
Standard guarantee conditions:  
We, Electrolux, undertake that if within 12 months of the date of the purchase  
this Electrolux appliance or any part thereof is proved to be defective by  
reason only of faulty workmanship or materials, we will, at our option repair or  
replace the same FREE OF CHARGE for labour, materials or carriage on  
condition that:  
The appliance has been correctly installed and used only on the  
electricity supply stated on the rating plate.  
The appliance has been used for normal domestic purposes only, and  
in accordance with the manufacturer’s instructions.  
The appliance has not been serviced, maintained, repaired, taken  
apart or tampered with by any person not authorised by us.  
Electrolux Service Force Centre must undertake all service work under  
this guarantee  
Any appliance or defective part replaced shall become the Company’s  
property.  
This guarantee is in addition to your statutory and other legal rights.  
Exclusions  
Damage or calls resulting from transportation, improper use or  
neglect, the replacement of any light bulbs or removable parts of glass  
or plastic.  
Costs incurred for calls to put right an appliance which is improperly  
installed or calls to appliances outside the United Kingdom.  
Appliances found to be in use within a commercial environment, plus  
those which are subject to rental agreements.  
Products of Electrolux manufacturer that are not marketed by  
Electrolux  
Service and Spare Parts  
In the event of your appliance requiring service, or if you wish to purchase  
spare parts, please contact your local Service Force Centre by telephoning  
0870 5 929 929  
Your telephone call will be automatically routed to the Service Force Centre  
covering your postcode area. For the address of your local Service Force  
Centre and further information about Service Force, please visit the website at  
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Before calling out an engineer, please ensure you have read the details under  
the heading “Something not working”. When you contact the Service Force  
Centre you will need to give the following details:  
1. Your name, address and postcode.  
2. Your telephone number.  
3. Clear concise details of the fault.  
4. The model and Serial number of the appliance (found on the rating plate).  
5. The purchase date.  
Please note a valid purchase receipt or guarantee documentation is required  
for in guarantee service calls.  
Customer Care  
For general enquiries concerning your Electrolux appliance, or for further  
information on Electrolux products please contact our Customer Care  
Department by letter or telephone at the address below or visit our website at  
Customer Care Department  
Electrolux Major Appliances  
Addington Way  
Luton  
Bedfordshire, LU4 9QQ  
Tel: 08705 950 950 (*)  
(*) Calls may be recorded for training purposes  
European Guarantee  
This appliance is guaranteed by Electrolux in each of the countries listed at the back of  
this user manual, for the period specified in the appliance guarantee or otherwise by  
law. If you move from one of these countries to another of the countries listed below the  
appliance guarantee will move with you subject to the following qualifications:  
The appliance guarantee starts from the date you first purchased the  
appliance which will be evidenced by production of a valid purchase document  
issued by the seller of the appliance.  
The appliance guarantee is for the same period and to the same extent for  
labour and parts as exists in your new country of residence for this particular  
model or range of appliances.  
The appliance guarantee is personal to the original purchaser of the appliance  
and cannot be transferred to another user.  
The appliance is installed and used in accordance with instructions issued by  
Electrolux and is only used within the home, i.e. is not used for commercial  
purposes.  
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The appliance is installed in accordance with all relevant regulations in force  
within your new country of residence.  
The provisions of this European Guarantee do not affect any of the rights granted to  
you by law.  
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