Dell™ PowerVault™
DL2200 Systems
Hardware Owner’s
Manual
Regulatory Model E13S Series
Regulatory Type E13S001
Contents
1
About Your System
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11
Front-Panel Features and Indicators
Back-Panel Features and Indicators
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Guidelines for Connecting Optional External
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NIC Indicator Codes .
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Power Indicator Codes
Diagnostic Lights
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System Messages .
Warning Messages
Alert Messages
Other Information You May Need .
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Using the System Setup Program and
UEFI Boot Manager
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39
Choosing the System Boot Mode
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39
Contents
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Entering the System Setup Program .
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40
Responding to Error Messages.
40
Using the System Setup Program Navigation
Keys .
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40
System Setup Options
Main Screen
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Memory Settings Screen .
Processor Settings Screen .
Boot Settings Screen .
Integrated Devices Screen .
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PCI IRQ Assignments Screen .
Serial Communication Screen
Power Management Screen .
System Security Screen
Exit Screen .
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Entering the UEFI Boot Manager.
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51
Using the UEFI Boot Manager Navigation
Keys .
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52
UEFI Boot Settings Screen .
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System and Setup Password Features.
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53
Using the System Password
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Using the Setup Password .
Embedded System Management.
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57
Baseboard Management Controller Configuration .
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57
Entering the BMC Setup Module .
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58
iDRAC Configuration Utility
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Entering the iDRAC Configuration Utility .
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4
Contents
3
Installing System Components
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Recommended Tools.
Inside the System
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Front Bezel (Optional) .
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Removing the Front Bezel
Installing the Front Bezel .
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Opening the System
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Closing the System .
Cooling Shroud.
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66
67
Removing the Cooling Shroud
Installing the Cooling Shroud.
Hard Drives.
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67
Removing a Hard-Drive Blank
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Installing a Hard Drive Into a Hard-Drive
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Internal Hard Drives .
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71
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Removing an Internal Hard Drive Bay
Installing an Internal Hard Drive Bay.
Removing an Internal Hard Drive From the
Internal Hard-Drive Bay
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73
Installing a Hard Drive Into a Hard-Drive
Bay
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74
Cooling Fans .
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Contents
5
Removing a Cooling Fan
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75
Power Supplies
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Removing a Power Supply
Installing a Power Supply.
Removing the Power Supply Blank .
Installing the Power Supply Blank .
System Memory
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80
General Memory Module Installation
Guidelines.
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Mode-Specific Guidelines
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Installing Memory Modules.
Removing Memory Modules
Expansion Cards and Expansion-Card Risers .
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Expansion Card Installation Guidelines.
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Installing an Expansion Card .
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iDRAC6 Express Card
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Installing an iDRAC6 Express Card .
Removing an iDRAC6 Express Card.
iDRAC6 Enterprise Card (Optional)
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100
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Installing an iDRAC6 Enterprise Card.
Removing an iDRAC6 Enterprise Card
VFlash Media (Optional) .
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103
6
Contents
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103
Removing a VFlash Media Card
Processors .
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103
107
Removing a Processor .
Installing a Processor
System Battery .
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108
Replacing the System Battery
RAID Battery .
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Installing the RAID Battery .
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Front-Panel I/O Module .
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Installing the Front-Panel I/O Module
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SAS Backplane
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Power Distribution Board .
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121
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Removing the Power Distribution Board .
Replacing the Power Distribution Board .
System Board
Removing the System Board .
Installing the System Board
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124
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Contents
7
4
Troubleshooting Your System
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Safety First—For You and Your System
Troubleshooting System Startup Failure.
Troubleshooting External Connections .
Troubleshooting the Video Subsystem.
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Troubleshooting a USB Device
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Troubleshooting a Serial I/O Device.
Troubleshooting a NIC .
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Troubleshooting a Wet System.
Troubleshooting a Damaged System.
Troubleshooting the System Battery .
Troubleshooting Power Supplies
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Troubleshooting System Cooling Problems .
Troubleshooting a Fan .
Troubleshooting System Memory
Troubleshooting a Hard Drive .
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Troubleshooting an Internal Hard Drive .
Troubleshooting a Storage Controller .
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Troubleshooting Expansion Cards .
Troubleshooting Processors .
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8
Contents
5
Running the System Diagnostics
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147
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Using Online Diagnostics .
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Embedded System Diagnostics Features .
Running the Embedded System Diagnostics
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Embedded System Diagnostics Testing Options
Using the Custom Test Options
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149
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Selecting Devices for Testing
Viewing Information and Results .
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Jumpers and Connectors
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151
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System Board Jumpers
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System Board Connectors .
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7
Getting Help
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157
Contacting Dell
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157
Index
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159
Contents
9
10
Contents
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
Keystroke
Description
<F2>
Enters the System Setup program. See "Using the System Setup
Program and UEFI Boot Manager" on page 39.
<F10>
Enters System Services, which opens the Lifecycle Controller.
The controller allows you to access utilities such as embedded system
diagnostics. For information on Lifecycle Controller or any of the
Lifecycle Controller software components, see the Lifecycle
Controller documentation on the Dell Support website at
support.dell.com/manuals.
<F11>
Enters the BIOS Boot Manager or the Unified Extensible Firmware
Interface (UEFI) Boot Manager, depending on the system’s boot
configuration. See "Using the System Setup Program and
UEFI Boot Manager" on page 39.
<F12>
Starts Preboot eXecution Environment (PXE) boot.
<Ctrl><E> Enters the Baseboard Management Controller (BMC) or iDRAC
Configuration Utility, which allows access to the system event log
(SEL) and configuration of remote access to the system. For more
information, see the BMC or iDRAC user documentation.
<Ctrl><C> Enters the SAS Configuration Utility. For more information, see the
SAS adapter documentation.
<Ctrl><R> Enters the RAID configuration utility. For more information, see the
documentation for your SAS RAID card.
<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more
information, see the documentation for your integrated NIC.
About Your System
11
Front-Panel Features and Indicators
Figure 1-1. Front-Panel Features and Indicators
6
7
8
5
3
2
4
1
Item
Indicator, Button,
or Connector
Icon
Description
1
LED panel
The LED panel has four diagnostic
indicator lights that display error codes
during system startup. See "Diagnostic
Lights" on page 19.
2
Power-on indicator/
power button
The power-on indicator lights
when the system power is on.
The power button controls the DC power
supply output to the system. When the
optional system bezel is installed, the
power button is not accessible.
NOTE: When powering on the system,
the video monitor can take from several
seconds to over 2 minutes to display an
image, depending on the amount of memory
installed in the system.
NOTE: On ACPI-compliant operating
systems, turning off the system using the
power button causes the system to perform
a graceful shutdown before power to the
system is turned off.
NOTE: To force an ungraceful shutdown,
press and hold the power button for
five seconds.
12
About Your System
Item
Indicator, Button,
or Connector
Icon
Description
3
NMI button
Used to troubleshoot software and device
driver errors when using certain operating
systems. This button can be pressed using
the end of a paper clip.
Use this button only if directed to do so
by qualified support personnel or by the
operating system's documentation.
4
System identification
button
The identification buttons on the front
and back panels can be used to locate
a particular system within a rack.
When one of these buttons is pushed, the
blue system status indicator on the back
blinks until one of the buttons is pushed
again.
5
6
Hard drive
Up to twelve 3.5" hot-swappable SAS or
SATA drives.
System identification
panel
A slide-out panel for system information
including the Express Service tag,
embedded NIC MAC address, and
iDRAC6 Enterprise card MAC address.
7
8
USB connector
Video connector
Connects USB devices to the system.
The ports are USB 2.0-compliant.
Connects a monitor to the system.
About Your System
13
Hard-Drive Indicator Patterns
Figure 1-2. Hard-Drive Indicators
1
2
1
hard-drive activity indicator
(green)
2
hard-drive status indicator
(green and amber)
Drive-Status Indicator Pattern
Blinks green two times per second
Off
Condition
Identify drive/preparing for removal
Drive ready for insertion or removal
NOTE: The drive status indicator remains off
until all hard drives are initialized after system
power is applied. Drives are not ready for
insertion or removal during this time.
Blinks green, amber, and off
Drive predicted failure
Drive failed
Blinks amber four times per second
14
About Your System
Drive-Status Indicator Pattern
Blinks green slowly
Steady green
Condition
Drive rebuilding
Drive online
Rebuild aborted
Blinks green three seconds, off three
seconds, amber three seconds, and off
three seconds
Back-Panel Features and Indicators
Figure 1-3 shows the controls, indicators, and connectors located on the back
panel of the system.
Figure 1-3. Back-Panel Features and Indicators
1
1
2
Gb
1
2
3
Gb
2
1
2
3
4
5
6
7
8
9
10
11 12
Item
Indicator, Button, or
Connector
Icon
Description
1
2
3
4
5
6
Serial connector
Connects a serial device to the system.
Connects a VGA display to the system.
Video connector
iDRAC6 Enterprise
port (optional)
Dedicated management port for the
optional iDRAC6 Enterprise card.
VFlash media slot
(optional)
Connects an external SD memory card
for the optional iDRAC6 Enterprise card.
USB connectors (2)
Connect USB devices to the system.
The ports are USB 2.0-compliant.
Ethernet connectors (2)
Embedded 10/100/1000 NIC
connectors.
About Your System
15
Item
Indicator, Button, or
Connector
Icon
Description
7
PCIe expansion card
slots using riser card
Connects one internal and three
external PCI Express Generation 2
expansion cards.
Slot 1: PCIe x4, half-length, full-height
Slot 2: PCIe x4, full-length, full-height
Slot 3: PCIe x8, half-length, full-height
Slot 4: PCIe x4, internal slot for
integrated card
NOTE: All four slots are x8 connectors.
8
9
System identification
connector
Connects the optional system status
indicator assembly through the
optional cable management arm.
System status
indicator
Lights blue during normal
system operation.
Both the systems management software
and the identification buttons located
on the front and back of the system can
cause the indicator to blink blue to
identify a particular system.
Lights amber when the system needs
attention due to a problem.
10
System identification
button
The identification buttons on the front
and back panels can be used to locate
a particular system within a rack.
When one of these buttons is pushed,
the blue system status indicator on the
chassis back blinks until one of the
buttons is pushed again.
11
12
Power supply 2 (PS2)
Power supply 1 (PS1)
750 W/1100 W redundant power
supply
750 W/1100 W redundant power
supply
16
About Your System
Guidelines for Connecting Optional
External Devices
•
Turn off power to the system and external devices before attaching a new
external device. Turn on any external devices before turning on the system
(unless the documentation for the device specifies otherwise).
•
•
Ensure that the appropriate driver for the attached device has been
installed on the system.
If necessary, use the System Setup program to enable ports on your system.
S
ee "Using the System Setup Program and UEFI Boot Manager" on
page 39.
NIC Indicator Codes
Figure 1-4. NIC Indicators
1
2
1
link indicator
2
activity indicator
Indicator
Indicator Code
Link and activity
indicators are off
The NIC is not connected to the network.
Link indicator is green
Link indicator is amber
The NIC is connected to a valid network link
at 1000 Mbps.
The NIC is connected to a valid network link
at 10/100 Mbps.
Activity indicator is green Network data is being sent or received.
About Your System
17
Power Indicator Codes
The power supplies have an indicator that shows whether power is present or
a power fault has occurred.
• Not lit — AC power is not connected.
• Green — In standby mode, indicates that a valid AC source is connected
to the power supply, and that the power supply is operational. When the
system is on, it also indicates that the power supply is providing DC power
to the system.
• Amber — Indicates a problem with the power supply.
• Alternating green and amber — When hot-adding a power supply, this
indicates that the power supply is mismatched with the other power supply.
Replace the power supply that has the flashing indicator with a power supply
that matches the capacity of the other installed power supply.
Figure 1-5. Power Supply Status Indicator
1
1
power supply status
18
About Your System
Diagnostic Lights
The four diagnostic indicator lights on the system front panel display error
codes during system startup. Table 1 lists the causes and possible corrective
actions associated with these codes. A highlighted circle indicates the light is
on; a non-highlighted circle indicates the light is off.
Table 1. Diagnostic Indicator Codes
Code
Causes
The system is in a normal Plug the system into a working
off condition or a possible electrical outlet and press the
Corrective Action
pre-BIOS failure has
occurred.
power button.
The diagnostic lights are
not lit after the system
successfully boots to the
operating system.
The system is in a normal Information only.
operating condition
after POST.
BIOS checksum failure
detected; system is in
recovery mode.
See "Getting Help" on page 157.
Possible processor failure. See "Troubleshooting Processors"
on page 144.
Memory failure.
See "Troubleshooting System
Memory" on page 137.
Possible expansion card See "Troubleshooting Expansion
failure.
Cards" on page 142.
Possible video failure.
See "Getting Help" on page 157.
About Your System
19
Table 1. Diagnostic Indicator Codes (continued)
Code
Causes
Corrective Action
Hard drive failure.
Ensure that the hard drive are
properly connected. See "Hard
Drives" on page 67 for
information on the drives
installed in your system.
Possible USB failure.
See "Troubleshooting a USB
Device" on page 130.
No memory modules
detected.
See "Troubleshooting System
Memory" on page 137.
System board failure.
See "Getting Help" on page 157.
Memory configuration
error.
See "Troubleshooting System
Memory" on page 137.
Possible system board
resource and/or system
board hardware failure.
See "Getting Help" on page 157.
Possible system resource See "Contacting Dell" on
configuration error.
page 157.
Other failure.
Ensure that the hard drives are
properly connected. See
"Troubleshooting a Hard Drive"
on page 139 for the appropriate
drive installed in your system. If
the problem persists, see "Getting
Help" on page 157.
20
About Your System
System Messages
System messages appear on the screen to notify you of a possible problem
with the system.
NOTE: If you receive a system message not listed in the table, check the
documentation for the application that is running or the operating system's
documentation for an explanation of the message and recommended action.
Message
Causes
Corrective Actions
128-bit Advanced The Advanced ECC option Check other messages for a
ECC mode
was enabled in BIOS,
faulty memory module.
disabled. For
but is no longer valid due to Reconfigure the memory
128-bit Advanced an unsupported memory
modules for Advanced
ECC mode. See "System
Memory" on page 80.
ECC, DIMMs must
be installed in
configuration, possibly a
faulty or removed memory
pairs. Pairs must module. The Advanced
be matched in
size and
ECC setting has
been disabled.
geometry.
Alert! Advanced
ECC Memory Mode
disabled! Memory system setup program, but
configuration the current configuration
Advanced ECC Memory
Mode was enabled in the
Ensure that the memory
modules are installed in a
configuration that supports
Advanced ECC Memory
does not support does not support Advanced Mode. Check other system
Advanced ECC
Memory Mode.
ECC Memory Mode.
A memory module
may be faulty.
messages for additional
information for possible
causes. For memory
configuration information,
see "General Memory
Module
Installation Guidelines" on
page 81. If the problem
persists,
see "Troubleshooting System
Memory" on page 137.
About Your System
21
Message
Causes
Corrective Actions
Alert! iDRAC6 not The optional iDRAC6 is not Wait for the system
responding.
Rebooting.
responding to BIOS
to reboot.
communication either
because it is not functioning
properly or has not
completed initialization.
The system reboots.
Alert! iDRAC6 not The optional iDRAC6 stops Remove AC power to the
responding.
Power required
may exceed PSU
wattage.
responding.
system for 10 seconds and
restart the system.
The optional iDRAC6 was
remotely reset while
system was booting.
Alert!
Continuing
system boot
accepts the risk
that system may
power down
After AC recovery, the
optional iDRAC6 takes
longer than normal to boot.
without warning.
Alert! Node
Interleaving
disabled! Memory interleaving, or the
The memory configuration Ensure that the memory
does not support node
modules are installed in a
configuration that supports
node interleaving.
configuration
configuration has changed
does not support (for example, a memory
Check other system
Node
module has failed) so that
messages for additional
Interleaving.
node interleaving cannot be information for possible
supported. The system still causes. For memory
runs, but without node
interleaving.
configuration information,
see "General Memory
Module
Installation Guidelines" on
page 81. If the problem
persists,
see "Troubleshooting System
Memory" on page 137.
22
About Your System
Message
Causes
Corrective Actions
Alert! Power
required exceeds of processor(s),
The system configuration
If any system components
were just upgraded,
PSU wattage.
Check PSU and
system
memory modules,
return the system to the
previous configuration.
If the system boots without
this warning, then the
replaced component(s) are
not supported with this
power supply. If Energy
Smart power supplies are
installed, replace them with
high output power supplies
to use the components.
See "Power Supplies" on
page 77.
and expansion cards may
not be supported by the
power supplies.
configuration.
Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.
Alert! Redundant Memory sparing or memory Check the memory modules
memory disabled! mirroring was enabled in the for failure. See
Memory
system setup program, but
"Troubleshooting System
configuration
the current configuration
Memory" on page 137.
does not support does not support redundant Reset the memory setting,
redundant
memory.
memory. A memory module if appropriate. See "Using
may be faulty.
the System Setup Program
and UEFI Boot Manager" on
page 39.
Alert! System
fatal error
during previous
boot.
An error caused the
system to reboot.
Check other system
messages for additional
information for possible
causes.
BIOS
System is in manufacturing Reboot to take the system
mode. out of manufacturing mode.
MANUFACTURING
MODE detected.
MANUFACTURING
MODE will be
cleared before
the next boot.
System reboot
required for
normal
operation.
About Your System
23
Message
Causes
Corrective Actions
BIOS Update
Attempt Failed!
Remote BIOS update
attempt failed.
Retry the BIOS update.
If problem persists,
see "Getting Help" on
page 157.
Caution!
NVRAM_CLR jumper is
Move the NVRAM_CLR
NVRAM_CLR jumper installed in the clear setting. jumper to the default
is installed on
system board.
Please run SETUP.
CMOS has been cleared.
position (pins 3 and 5).
See Figure 6-1 for jumper
location. Restart the system
and re-enter the BIOS
settings. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 39.
CPU set to
minimum
frequency.
The processor speed may be If not an intentional setting,
intentionally set lower for
power conservation.
check any other system
messages for possible causes.
CPU x installed
with no memory.
Memory modules are
Install memory modules for
required but not installed in the processor. See "System
the indicated processor’s Memory" on page 80.
memory slots.
24
About Your System
Message
Causes
Corrective Actions
CPUs with
different cache
sizes detected.
Mismatched processors have Ensure that all processors
been installed in the system. have the same cache size,
number of cores and logical
processors, and power rating.
CPUs with
Ensure that the processors
different core
sizes detected!
System halted.
are properly installed. See
"Processors" on page 103.
CPUs with
different
logical
processors
detected! System
halted.
CPUs with
different power
rating detected!
System halted.
Current boot mode The system failed to boot
Ensure that the boot mode is
is set to UEFI.
Please ensure
compatible
bootable media
is available.
Use the system
setup program to
change the boot
mode as needed.
because UEFI boot mode is set correctly and that the
enabled in BIOS and the
boot operating system is
non-UEFI.
proper bootable media is
available. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 39.
Decreasing
available
memory.
memory modules.
See "Troubleshooting
System Memory" on
page 137.
DIMM
Invalid memory
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module
configuration on configuration on a
each CPU should
match.
dual-processor system.
The memory module
configuration for each
processor must be identical. Installation Guidelines" on
page 81.
About Your System
25
Message
Causes
Corrective Actions
Embedded NICx and The OS NIC interface is set Check the system
NICy:
in BIOS. The Management management software or the
Shared NIC interface is set System Setup program for
OS NIC=<ENABLED
|DISABLED>,
Management
Shared NIC=
<ENABLED
in management tools.
NIC settings. If a problem is
indicated, see
"Troubleshooting a NIC" on
page 131.
|DISABLED>.
Error 8602 -
Auxiliary Device loose or improperly
Mouse or keyboard cable is
Reseat the mouse or
keyboard cable.
Failure. Verify
that mouse and
keyboard are
securely
connected.
Defective mouse or keyboard. Ensure that the mouse or
keyboard is operational.
See "Troubleshooting a USB
attached to
correct
Device" on page 130.
connectors.
Gate A20 failure. Faulty keyboard controller;
faulty system board.
See "Getting Help" on
page 157.
Invalid
An invalid system
Run the System Setup
program and review the
current settings. See "Using
the System Setup Program
and UEFI Boot Manager" on
page 39.
configuration
information -
please run SETUP
program.
configuration caused a
system to stop responding.
Invalid PCIe card The system halted because
found in the an invalid PCIe expansion
Internal_Storage card is installed in the
slot!
Remove the PCIe expansion
card and install the
integrated storage controller
dedicated storage controller in the dedicated slot. See
slot. "RAID Battery" on page 111.
Keyboard fuse has Overcurrent detected at the See "Getting Help" on
failed. keyboard connector. page 157.
26
About Your System
Message
Causes
Corrective Actions
Local keyboard
may not work
The USB ports are disabled Power down and restart the
in the system BIOS.
system from the power
because all user
accessible USB
ports are
disabled.
If operating
button, and then enter the
System Setup program to
enable the USB port(s).
See "Entering the System
Setup Program" on page 40.
locally, power
cycle the system
and enter system
setup program to
change settings.
Manufacturing
mode detected.
System is in manufacturing Reboot to take the system
mode.
out of manufacturing mode.
Maximum rank
count exceeded.
The following
DIMM has been
disabled: x
Invalid memory
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 81.
configuration. The system
runs but with the specified
memory module disabled.
Memory
Invalid memory
Ensure that the memory
modules are installed in a
valid configuration.
Initialization
Warning: Memory
size may be
reduced.
configuration. The system
runs but with less memory
than is physically available. See "General Memory
Module
Installation Guidelines" on
page 81.
Memory set to
minimum
The memory frequency may If not an intentional setting,
be intentionally set lower for check any other system
frequency.
power conservation.
messages for possible causes.
The current memory
Ensure that your memory
configuration supports the
configuration may support
only the minimum frequency. higher frequency.
See "General Memory
Module
Installation Guidelines" on
page 81.
About Your System
27
Message
Causes
Corrective Actions
Memory tests
terminated by
keystroke.
POST memory test was
terminated by pressing the
spacebar.
Information only.
Invalid memory
Ensure that the memory
MEMTEST lane
failure
detected on x.
configuration. Mismatched modules are installed in a
memory modules are
installed.
valid configuration.
See "General Memory
Module
Installation Guidelines" on
page 81.
Mirror mode
disabled. For
mirror mode,
DIMMs must be
installed in
pairs. Pairs must
be matched in
size and
The memory configuration Reconfigure the memory
does not match the setting in modules for Memory
BIOS. The BIOS setting has Mirroring mode. See
been disabled.
"System Memory" on
page 80.
geometry.
No boot device
available.
Faulty or missing hard drive, Use a bootable USB key or
or hard drive subsystem, or
no bootable USB key
installed.
hard drive. If the problem
persists, see
"Troubleshooting a USB
Device" on page 130 and
"Troubleshooting a Hard
Drive" on page 139.
See "Using the System Setup
Program and
UEFI Boot Manager" on
page 39 for information on
setting the order of boot
devices.
28
About Your System
Message
Causes
Corrective Actions
No boot sector on Incorrect configuration
Check the hard drive
configuration settings in the
System Setup program.
See "Using the System Setup
Program and
hard drive.
settings in System Setup
program, or no operating
system on hard drive.
UEFI Boot Manager" on
page 39. If necessary, install
the operating system on your
hard drive. See your
operating system
documentation.
No timer tick
interrupt.
Faulty system board.
See "Getting Help" on
page 157.
PCIe Training
Error: Expected
Link Width is x, specified slot.
Actual Link Width
is y.
Faulty or improperly
Reseat the PCIe card in the
specified slot number.
See "Troubleshooting
Expansion Cards" on
page 142. If the problem
persists, see "Getting Help"
on page 157.
installed PCIe card in the
Plug & Play
Configuration
Error.
Error encountered in
Install the NVRAM_CLR
jumper in the clear position
(pins 1 and 3) and reboot the
system. See Figure 6-1 for
jumper location. If the
problem persists,
initializing PCIe device;
faulty system board.
see "Troubleshooting
Expansion Cards" on
page 142.
Quad rank DIMM
detected after
single rank or
dual rank DIMM in
socket.
Invalid memory
configuration.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module
Installation Guidelines" on
page 81.
About Your System
29
Message
Causes
Corrective Actions
Read fault
The operating system cannot Replace the USB medium
read from the hard drive or and device. Ensure that the
USB device, the system could USB cables and SAS/SATA
not find a particular sector on backplane cables are properly
Requested sector
not found.
the disk, or the requested
sector is defective.
connected.
See "Troubleshooting a USB
Device" on page 130 or
"Troubleshooting a Hard
Drive" on page 139 for the
appropriate drive(s) installed
in your system.
SATA Port x
device not
found.
There is no device connected Information only.
to the specified SATA port.
Sector not found. Faulty hard drive, USB
device, or USB medium.
Seek error.
Replace the USB medium or
device. Ensure that the USB
or SAS backplane cables are
properly connected. See
"Troubleshooting a USB
Device" on page 130 or
"Troubleshooting a Hard
Drive" on page 139 for the
appropriate drive(s) installed
in your system.
Seek operation
failed.
Shutdown
failure.
General system error.
See "Getting Help" on
page 157.
Sparing mode
disabled. For
sparing mode,
matched sets
of three must
be populated
across slots.
The memory configuration Reconfigure the memory
does not match the setting
in BIOS. The BIOS setting
has been disabled.
modules for Memory
Sparing mode. See "System
Memory" on page 80.
30
About Your System
Message
Causes
Corrective Actions
The amount of
Memory has been added or If memory has been added or
system memory has removed or a memory
removed, this message is
informative and can be
ignored. If memory has not
been added or removed,
check the SEL to determine
if single-bit or multi-bit
errors were detected and
replace the faulty memory
module.
changed.
module may be faulty.
See "Troubleshooting
System Memory" on
page 137.
The following
DIMMs should
match in
geometry:
x,x,...
Invalid memory
Ensure that the memory
configuration. The specified modules are installed in a
memory modules do not
match in size, number of
ranks, or number of
data lanes.
valid configuration.
See "General Memory
Module
Installation Guidelines" on
page 81.
The following
DIMMs should
match in rank
count: x,x,...
The following
DIMMs should
match in size:
x,x,...
The following
DIMMs should
match in size
and geometry:
x,x,...
The following
DIMMs should
match in size
and rank count:
x,x,...
About Your System
31
Message
Causes
A memory module without a Replace the memory
thermal sensor is installed in module. See "System
the specified memory slot. Memory" on page 80.
Corrective Actions
Thermal sensor
not detected
on x.
Time-of-day
clock stopped.
Faulty battery or faulty chip. See "Troubleshooting the
System Battery" on page 134.
Time-of-day not
set - please run settings; faulty system
SETUP program.
Incorrect Time or Date
Check the Time and Date
settings. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 39. If the problem
persists, replace the system
battery. See "System Battery"
on page 108.
battery.
Timer chip
counter 2 failed.
Faulty system board.
See "Getting Help" on
page 157.
TPM
A TPM configuration
Information only.
configuration
operation
honored. System
will now reset.
command has been entered.
The system reboots and
executes the command.
TPM
This message displays during Enter I or M to proceed.
system restart after a TPM
configuration
operation is
pending. Press
(I) to Ignore
configuration command has
been entered. User
interaction is required to
OR (M) to Modify proceed.
to allow this
change and reset
the system.
WARNING:
Modifying could
prevent
security.
TPM failure
A Trusted Platform Module See "Getting Help" on
(TPM) function has failed. page 157.
32
About Your System
Message
Causes
Corrective Actions
Unable to launch System halted after F10
Restart the system and
update the Lifecycle
System Services
image. System
halted!
keystroke because System
Services image is either
corrupted in the system
Controller repository to the
latest software to restore full
firmware or has been lost due functionality. See the
to system board replacement. Lifecycle Controller User
Guide for more information.
The optional iDRAC6
Enterprise card flash memory Restore the flash memory
or BMC SPI flash may be
corrupted.
using the latest version on
support.dell.com. See the
Integrated Dell™ Remote
Access Controller 6
(iDRAC6) User Guide for
instructions on performing a
field replacement of the
flash memory.
Unexpected
interrupt in
protected mode.
Improperly seated memory
modules or faulty
keyboard/mouse
Reseat the memory modules.
See "Troubleshooting
System Memory" on
controller chip.
page 137. If the problem
persists, see "Getting Help"
on page 157.
Unsupported CPU
combination
Processor(s) is not supported Install a supported processor
by the system.
or processor combination.
See "Processors" on
page 103.
Unsupported CPU
stepping
detected.
Unsupported DIMM Invalid memory
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 81.
detected. The
following DIMM
has been
configuration. The system
runs but with the specified
memory module disabled.
disabled: x
About Your System
33
Message
Causes
Corrective Actions
Invalid memory
configuration.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module
Unsupported
memory
configuration.
DIMM mismatch
across slots
detected:
Memory modules are
mismatched in the
specified slots.
Installation Guidelines" on
page 81.
x,x,...
Unused memory
The memory configuration Reconfigure the memory for
detected. DIMM’s is not optimal for
installed in the mirroring mode.
memory mirroring mode, or
change the memory mode to
Optimized or Sparing in the
BIOS setup screen. See
"System Memory" on
page 80.
following slot
Modules in the
are not available specified slots are unused.
when in mirror
mode: x,x,x.
Unused memory
The memory configuration is Reconfigure the memory for
detected. DIMM’s not optimal for Advanced
installed in the ECC Memory Mode.
Advanced ECC Memory
Mode, or change the
following slot
are not available slots are unused.
when in 128-bit
Modules in the specified
memory mode to Optimized
or Sparing in the BIOS setup
screen. See "System
advanced ECC
Memory" on page 80.
mode: x,x,x.
Warning: A fatal A fatal system error
Check the SEL for
error has caused occurred and caused the
information that was logged
during the error. See the
applicable troubleshooting
section in "Troubleshooting
Your System" on page 129 for
any faulty components
specified in the SEL.
system reset!
system to reboot.
Please check the
system event log!
Warning! No micro Micro code update failed.
code update
loaded for
Update the BIOS firmware.
See "Getting Help" on
page 157.
processor n.
34
About Your System
Message
Causes
The system configuration of If any system components
were just upgraded,
return the system to the
cards may not be supported previous configuration. If
by the power supplies.
Corrective Actions
Warning! Power
required exceeds processor(s), memory
PSU wattage.
Check PSU and
system
modules, and expansion
the system boots without
this warning, then the
replaced component(s) are
not supported with this
power supply. If Energy
Smart power supplies are
installed, replace them with
the High Output power
supplies to use the
configuration.
Warning!
Performance
degraded. CPU and
memory set to
minimum
frequencies to
meet PSU wattage.
System will
reboot.
components. See "Power
Supplies" on page 77.
Warning! PSU
mismatch. PSU
A high output power supply Install two high output
and an Energy Smart power or two Energy Smart power
redundancy lost. supply are installed in the
supplies in the system.
Check PSU.
system at the same time.
You can also run the system
on one power supply until
supplies of the same type.
See "Troubleshooting Power
Supplies" on page 135.
Warning!
Unsupported
memory
configuration
detected. The
memory
configuration is
not optimal. The
recommended
memory
Invalid memory
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module
configuration. The system
runs but with reduced
functionality.
Installation Guidelines" on
page 81. If the
problem persists,
see "Troubleshooting System
Memory" on page 137.
configuration
is: <message>
About Your System
35
Message
Causes
Corrective Actions
Write fault.
Faulty USB device, USB
Replace the USB medium or
medium, hard drive, or hard device. Ensure that the USB,
Write fault on
selected drive.
drive subsystem.
SAS backplane, or SATA
cables are properly
connected.
See "Troubleshooting a USB
Device" on page 130
and "Troubleshooting a Hard
Drive" on page 139.
NOTE: For the full name of an abbreviation or acronym used in this table, see the
Glossary on support.dell.com/manuals.
Warning Messages
A warning message alerts you to a possible problem and prompts you to
respond before the system continues a task. For example, before you format
a diskette drive, a message warns you that you may lose all data on the
diskette drive. Warning messages usually interrupt the task and require you to
respond by typing y(yes) or n(no).
operating system. For more information, see the documentation that
accompanied the application or operating system.
Diagnostics Messages
The system diagnostic utilities may issue messages if you run diagnostic tests
on your system. See "Running the Embedded System Diagnostics" on
page 148 for more information about system diagnostics.
Alert Messages
Systems management software generates alert messages for your system.
Alert messages include information, status, warning, and failure messages
for drive, temperature, fan, and power conditions. For more information,
see the systems management software documentation.
36
About Your System
Other Information You May Need
WARNING: See the safety and regulatory information that shipped with your
system. Warranty information may be included within this document or as a
separate document.
•
•
•
The rack documentation included with your rack solution describes how to
install your system into a rack.
The Getting Started Guide provides an overview of system features,
setting up your system, and technical specifications.
Any media that ships with your system that provides documentation and
tools for configuring and managing your system, including those
pertaining to the operating system, system management software,
system updates, and system components that you purchased
with your system.
•
The Lifecycle Controller User Guide provides information about setting up
the controller, configuring hardware and firmware, and deploying the
operating system.
NOTE: Always check for updates on support.dell.com/manuals and read the
updates first because they often supersede information in other documents.
About Your System
37
38
About Your System
Using the System Setup Program
and UEFI Boot Manager
The System Setup program is the BIOS program that enables you to manage
your system hardware and specify BIOS-level options. From the System Setup
program, you can:
•
•
•
•
•
Change the NVRAM settings after you add or remove hardware
View the system hardware configuration
Enable or disable integrated devices
Set performance and power management thresholds
Manage system security
The System Setup program also enables you to specify the boot mode for
installing your operating system:
•
•
BIOS boot mode (the default) is the standard BIOS-level boot interface.
Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced
64-bit boot interface based on UEFI specifications that overlays the
system BIOS. For more information on this interface, see "Entering the
UEFI Boot Manager" on page 51.
Select the boot mode in the Boot Mode field of the Boot Settings screen of
the System Setup program. See "Boot Settings Screen" on page 45. After the
system boots in the specified mode, install your operating system from that
mode. Thereafter, boot the system to the same boot mode (BIOS or UEFI) to
access the installed operating system. Trying to boot the operating system
from the other boot mode causes the system to halt immediately at startup.
Using the System Setup Program and UEFI Boot Manager
39
Entering the System Setup Program
1
Turn on or restart your system.
2
Press <F2> after you see the following message:
<F2> = System Setup
NOTE: The system does not respond until the USB keyboard is active.
If your operating system begins to load before you press <F2>, allow the
system to finish booting, and then restart your system and try again.
Responding to Error Messages
If an error message appears while the system is booting, make a note of the
message. See "System Messages" on page 21 for an explanation of the message
and suggestions for correcting errors.
NOTE: After installing a memory upgrade, it is normal for your system to
display a message that the system memory size has changed the first time you
start your system.
Using the System Setup Program Navigation Keys
Keys
Action
Up arrow or <Shift><Tab>
Down arrow or <Tab>
Moves to the previous field.
Moves to the next field.
<Enter>, <Spacebar>, <+>, Cycles through the settings in a field. In many
<–>, left and right arrows
fields, you can also type the appropriate value.
<Esc>
Exits the System Setup program and restarts the
system if any changes were made.
<F1>
Displays the System Setup program's help file.
NOTE: For most of the options, any changes that you make are recorded but do not
take effect until you restart the system.
40
Using the System Setup Program and UEFI Boot Manager
System Setup Options
Main Screen
Figure 2-1. Main System Setup Program Screen
NOTE: The options for the System Setup program change based on the
system configuration.
NOTE: The System Setup program defaults are listed under their respective options
in the following sections, where applicable.
Option
Description
System Time
System Date
Sets the time on the system's internal clock.
Sets the date on the system's internal calendar.
Memory Settings Displays information related to installed memory. See "Memory
Settings Screen" on page 43.
Using the System Setup Program and UEFI Boot Manager
41
Option
and so on). See "Processor Settings Screen" on page 43.
Description
Boot Settings
See "Boot Settings Screen" on page 45.
Integrated Devices See "Integrated Devices Screen" on page 45.
PCI IRQ
Displays a screen to change the IRQ assigned to each of the
Assignment
integrated devices on the PCI bus, and any installed expansion
card that requires an IRQ.
Serial
Communication
(Off default)
Power
Enables you to manage power usage of the processor, fans, and
memory modules with preconfigured or customized settings.
See "Power Management Screen" on page 48.
Management
System Security
Displays a screen to configure the system password and setup
password features. See "System Security Screen" on page 48,
"Using the System Password" on page 53, and "Using the Setup
Password" on page 55 for more information.
Keyboard
Determines whether your system starts up with the NumLock
mode activated on 101- or 102-key keyboards (does not apply to
84-key keyboards).
NumLock
(On default)
Report Keyboard Enables or disables reporting of keyboard errors during the
Errors
(Report default)
POST. Select Report for host systems that have keyboards
attached. Select Do Not Report to suppress all error messages
relating to the keyboard or keyboard controller during POST.
This setting does not affect the operation of the keyboard itself if
a keyboard is attached to the system.
F1/F2 Prompt on Enables the system to halt on errors during POST, which allows
Error (Enabled
default)
the user to observe events that may scroll by unnoticed during
normal POST. Press F1 to continue or F2 to enter the System
Setup program.
CAUTION: When setting this option to Disabled, the system
does not halt if an error occurs during POST. Any critical
errors is displayed and logged in the system event log.
42
Using the System Setup Program and UEFI Boot Manager
Memory Settings Screen
Option
Description
System Memory Size
System Memory Type
System Memory Speed
Video Memory
Displays the system memory size.
Displays the system memory type.
Displays the system memory speed.
Displays the video memory size.
System Memory Testing
Specifies whether system memory tests are run at system
(Enabled default)
boot. Options are Enabled and Disabled.
Memory Operating Mode This field displays the type of memory operation if a
valid memory configuration is installed. When set to
Optimizer Mode, the memory controllers run
independently of each other for improved memory
performance. When set to Mirror Mode, memory
mirroring is enabled. When set to Advanced ECC
Mode, two controllers are joined in 128-bit mode
running multi-bit advanced ECC. For information about
the memory modes, see "System Memory" on page 80.
NOTE: The Spare Mode option may not be present
on all systems.
Node Interleaving
(Disabled default)
If this field is Enabled, memory interleaving is supported
if a symmetric memory configuration is installed. If
Disabled, the system supports Non-Uniform Memory
architecture (NUMA) (asymmetric) memory
configurations.
NOTE: The Node Interleaving field must be set to Disabled
when using Mirror mode.
Processor Settings Screen
Option
Description
64-bit
Specifies if the processor(s) support 64-bit extensions.
Displays the processor clock speed.
Core Speed
Bus Speed
Displays the processor bus speed.
Using the System Setup Program and UEFI Boot Manager
43
Option
Description
Logical Processor
Each processor core supports up to two logical
processors. If this field is set to Enabled, the BIOS
reports both logical processors. If set to Disabled,
only one logical processor is monitored by the BIOS.
(Enabled default)
Virtualization Technology Enables or disables virtualization software to use the
(Disabled default)
virtualization technology incorporated in the processor.
NOTE: Disable this feature if your system will not be
running virtualization software.
Adjacent Cache Line
Prefetch
Enables or disables high utilization of sequential
memory access.
(Enabled default)
NOTE: Disable this option for applications that require
high utilization of random memory access.
Hardware Prefetcher
Enables or disables the hardware prefetcher.
(Enabled default)
Execute Disable
Enables or disables Execute Disable Memory Protection
(Enabled default)
Technology.
Number of Cores per
Processor
If set to All, the maximum number of cores in each
processor is enabled.
(All default)
Turbo Mode
If Turbo Boost Technology is supported by the
(Enabled default)
processor(s), enables or disables Turbo Mode.
C States
When set to Enabled, the processor(s) can operate in all
(Enabled default)
available power states.
Processor 1 Family -Model- Displays the family, model, and stepping of the selected
Stepping processor.
Processor 2 Family -Model- Displays the family, model, and stepping of the
Stepping
selected processor.
44
Using the System Setup Program and UEFI Boot Manager
Boot Settings Screen
Option
Description
CAUTION: Switching the boot mode could prevent
Boot Mode
(BIOS default)
the system from booting if the operating system was
not installed in the same boot mode.
If the system operating system supports UEFI, you can
set this option to UEFI. Setting this field to BIOS allows
compatibility with non-UEFI operating systems.
NOTE: Setting this field to UEFI disables the Boot
Sequence, Hard-Disk Drive Sequence, and USB Flash Drive
Emulation Type fields.
Boot Sequence
If Boot Mode is set to BIOS, this field indicates to the
system the location of the operating system files needed
for startup. If Boot Mode is set to UEFI, you can access
the UEFI boot manager utility by rebooting the system
and pressing <F11> when prompted to do so.
Hard-Disk Drive
Sequence
Determines the order in which the BIOS attempts to
boot from hard drives in the system during system
startup.
USB Flash Drive
Emulation Type
(Auto default)
Determines the emulation type for a USB flash drive.
Hard disk allows the USB flash drive to act as a hard
drive. Floppy allows the USB flash drive to act as a
removable diskette drive. Auto automatically chooses an
emulation type.
Boot Sequence Retry
If this field is enabled and the system has failed to boot,
the system reattempts to boot after 30 seconds.
(Disabled default)
Integrated Devices Screen
Option
Description
Integrated SAS
Controller
Enables or disables the integrated storage controller.
(Enabled default)
User Accessible USB
Ports
Enables or disables the user-accessible USB ports. Options
are All Ports On, Only Back Ports On, and All Ports Off.
(All Ports On default)
Using the System Setup Program and UEFI Boot Manager
45
Option
Description
Internal USB Port 1
Enables or disables the internal USB port.
(On default)
Internal USB Port 2
Enables or disables the internal USB port.
(On default)
Embedded NIC1 and
NIC2
Enables or disables the OS interface of the two embedded
NICs. (The NICs may also be accessed through the
system’s management controller.)
(Enabled default)
Embedded Gb NICx
Enables or disables the embedded NICs. Options are
(NIC1 default: Enabled Enabled, Enabled with PXE, and Enabled with iSCSI
with PXE;
Boot. PXE support allows the system to boot from the
Other NICs: Enabled)
network.
MAC Address
Displays the MAC address for the NIC.
OS Watchdog Timer
Sets a timer to monitor the operating system for activity,
and aids in recovery if the system stops responding.
When Enabled, the operating system is allowed
to initialize the timer. When Disabled, the timer is
not initialized.
(Disabled default)
NOTE: This feature is usable only with operating systems
that support WDAT implementations of the Advanced
Configuration and Power Interface (ACPI) 3.0b specification.
I/OAT DMA Engine
Enables or disables the I/O acceleration technology
(I/OAT). This feature should only be enabled if the
hardware and software support I/OAT.
(Disabled default)
Embedded Video
Controller
Displays the total amount of video memory available in
the embedded video controller.
(Enabled default)
PCI IRQ Assignments Screen
Option
Description
Embedded X-treme PCI
Adapter
Use the <+> and <-> keys to manually select an IRQ
for a given device, or select Default to allow the BIOS to
select an IRQ value at system startup.
46
Using the System Setup Program and UEFI Boot Manager
Serial Communication Screen
Option
Description
Serial Communication
(On without Console
Redirection default)
Selects whether the serial communication devices
(Serial Device 1 and Serial Device 2) are enabled in
BIOS. BIOS console redirection can also be enabled and
the port address used can be specified.
Options are On without Console Redirection, On with
Console Redirection via COM1, On with Console
Redirection via COM2, and Off.
Serial Port Address
(Serial Device 1=COM1,
Serial Device 2=COM2
default)
Sets the serial port addresses for the two serial devices.
NOTE: Only Serial Device 2 can be used for Serial Over
LAN (SOL). To use console redirection by SOL, configure
the same port address for console redirection and the
serial device.
External Serial Connector Specifies whether Serial Device 1, Serial Device 2,
(Serial Device1 default)
or Remote Access Device has access to the
external serial connector.
NOTE: Only Serial Device 2 can be used for Serial Over
LAN (SOL). To use console redirection by SOL,
configure the same port address for console redirection
and the serial device.
Failsafe Baud Rate
Displays the failsafe baud rate used for console
redirection. BIOS attempts to determine the baud rate
automatically. This failsafe baud rate is used only if the
attempt fails. This rate should not be adjusted.
(115200 default)
Remote Terminal Type
Sets the remote console terminal type, either
(VT100/VT220 default)
VT100/VT220 or ANSI.
Redirection After Boot
Enables or disables BIOS console redirection when the
operating system is loaded.
(Enabled default)
Using the System Setup Program and UEFI Boot Manager
47
Power Management Screen
Option
Description
Power
Options are OS Control, Active Power Controller, Custom,
or Maximum Performance. For all but the Custom setting, the
BIOS pre-configures the power settings on this screen as follows:
Management
(Active Power
Controller
default)
•
OS Control sets the CPU power to OS DBPM, the fan power to
Minimum Power, and the memory power to Maximum
Performance. In this setting, all processor performance
information is passed from the system BIOS to the operating
system for control. The operating system sets the processor
performance based on processor utilization.
•
Active Power Controller sets the CPU power to System DBPM
the fan power to Minimum Power, and the memory power to
Maximum Performance. The BIOS sets the processor
performance based on processor utilization.
,
•
Maximum Performance sets all fields to Maximum
Performance
.
CPU Power and
Performance
Options are OS DBPM, System DBPM, Maximum
Performance, or Minimum Power.
Management
Fan Power and
Performance
Management
Options are Maximum Performance or Minimum Power.
Memory Power
Options are Maximum Performance, a specified frequency, or
and Performance Minimum Power.
Management
System Security Screen
Option
Description
System Password
Displays the current status of the password security
feature and allows a new system password assignment and
verification.
NOTE: For more information, see "Using the System
Password" on page 53.
48
Using the System Setup Program and UEFI Boot Manager
Option
Description
Setup Password
setup password.
NOTE: For more information, see "Using the System
Password" on page 53.
Password Status
When Setup Password is assigned and this field is
Locked, the system password cannot be changed or
disabled at system start-up.
(Unlocked default)
For more information, see "Using the System Password"
on page 53.
TPM Security
Sets the reporting of the Trusted Platform Module
(TPM) in the system.
(Off default)
If Off, the presence of the TPM is not reported to the
operating system.
If On with Pre-boot Measurements, the system reports
the TPM to the operating system and stores the pre-boot
measurements to the TPM during POST.
If On without Pre-boot Measurements, the system
reports the TPM to the operating system and bypasses
pre-boot measurements.
TPM Activation
When set to Activate, the TPM is enabled to default
settings. When set to Deactivate, the TPM is disabled.
The No Change state initiates no action. The operational
state of the TPM remains unchanged (all user settings for
the TPM are preserved).
(No Change default)
NOTE: This field is read-only when TPM Security is set
to Off.
TPM Clear
CAUTION: Clearing the TPM will lose all encryption
keys in the TPM. This option prevents booting to the
operating system and results in data loss if the
encryption keys cannot be restored. Back up the
TPM keys prior to enabling this option.
(No default)
When set to Yes, all TPM contents are cleared.
NOTE: This field is read-only when TPM Security
is set to Off.
Using the System Setup Program and UEFI Boot Manager
49
Option
Description
Power Button
If Enabled, the power button can turn the system's power
off and on. On an ACPI-compliant operating system, the
system performs an orderly shutdown before power is
turned off.
(Enabled default)
When Disabled, the button can only turn on
system power.
NMI Button
CAUTION: Use the NMI button only if directed to
do so by qualified support personnel or by the
operating system's documentation. Pressing this
button halts the operating system and displays a
diagnostic screen.
(Disabled default)
Enables or disables the NMI feature.
AC Power Recovery
Determines how the system reacts when power is
restored. If set to Last, the system returns to the last
power state. On turns on the system after power is
restored. Off allows the system to remain off after power
is restored.
(Last default)
AC Power Recovery Delay Determines when the system restarts after power is
restored. Options are Immediate (no delay),
(Immediate default)
Random (between 30 to 240 seconds for iDRAC,
or 45 to 240 seconds for BMC), or User Defined.
User Defined Delay
Determines the user defined AC Recovery Delay.
Exit Screen
Press <Esc> to exit the System Setup program; the Exit screen displays:
• Save Changes and Exit
• Discard Changes and Exit
• Return to Setup
50
Using the System Setup Program and UEFI Boot Manager
Entering the UEFI Boot Manager
NOTE: Operating systems must be 64-bit UEFI-compatible (for example,
®
®
Microsoft Windows Server 2008 x 64 version) to be installed from
the UEFI boot mode. DOS and 32-bit operating systems can only be installed
from the BIOS boot mode.
NOTE: The Boot Mode must be set to UEFI in the System Setup program to access
the UEFI Boot Manager.
The UEFI Boot Manager enables you to:
•
•
Add, delete, and arrange boot options
Access the System Setup program and BIOS-level boot options without
rebooting
1
Turn on or restart your system.
2
Press <F11> after you see the following message:
<F11> = UEFI Boot Manager
NOTE: The system does not respond until the USB keyboard is active.
If your operating system begins to load before you press <F11>, allow the
system to finish booting, and then restart your system and try again.
Using the UEFI Boot Manager Navigation Keys
Keys
Action
Up arrow
Down arrow
Moves to and highlights the previous field.
Moves to and highlights the next field.
Spacebar, <Enter>, <+>, <–> Cycles through the settings in a field.
<Esc>
Refreshes the UEFI Boot Manager screen
(page one) or returns to the previous screen.
<F1>
Displays the UEFI Boot Manager help file.
Using the System Setup Program and UEFI Boot Manager
51
UEFI Boot Manager Screen
Option
Description
Continue
The system attempts to boot to devices starting with
the first item in the boot order. If the boot attempt fails,
the system continues with the next item in the boot
order until the boot is successful or no more boot
options are found.
<Boot options>
Displays the list of available boot options (marked with
asterisks). Select the boot option you wish to use and
press <Enter>.
NOTE: If you hot-swap a boot device, press <ESC> to
refresh the list of boot options.
UEFI Boot Settings
Enables you to add, delete, enable, or disable boot
options; change boot order; or execute a one-time boot
option.
System Utilities
Enables you to access the System Setup program,
System Services (USC), Diagnostics, and BIOS-level
boot options.
UEFI Boot Settings Screen
Option
Description
Add Boot Option
Delete Boot Option
Adds a new boot option.
Deletes an existing boot option.
Enable/Disable
Boot Option
Disables and enables an option in the boot option list.
Change Boot Order
Changes the order of the boot option list.
One-Time Boot from File Sets a one-time boot option not included in the boot
option list.
52
Using the System Setup Program and UEFI Boot Manager
System Utilities Screen
Option
Description
System Setup
System Services
Accesses the System Setup program without rebooting.
Restarts the system and accesses the controller, which
enables you to run utilities such as system diagnostics.
BIOS Boot Manager
Accesses the BIOS-level boot options list without
switch to BIOS boot mode if you need to boot to a
device with a non-UEFI operating system, such as a
bootable DOS media with diagnostics software.
Reboot System
Restarts the system.
System and Setup Password Features
NOTE: For a forgotten password, see "Disabling a Forgotten Password" on
page 154.
Your system is shipped without the system password feature enabled in BIOS.
CAUTION: The password features provide a basic level of security for the data on
your system. Anyone can access the data stored on your system if the system is
running and unattended.
Using the System Password
When a system password is assigned, the system prompts for the system
password after the system starts and only those with the password have full
use of the system.
Assigning a System Password
Before assigning a system password, enter the System Setup program and
check the System Password option.
When a system password is assigned, System Password is Enabled.
If Password Status is Unlocked, you can change the system password.
If Locked, you cannot change the system password. Disabling the password
jumper on the system board sets System Password to Disabled, and you
cannot change or enter a new system password.
Using the System Setup Program and UEFI Boot Manager
53
When a system password is not assigned and the password jumper on the
system board is in the enabled position, System Password is Not Enabled and
Password Status is Unlocked. To assign a system password:
1
2
3
Verify that Password Status is Unlocked.
Highlight the System Password option and press <Enter>.
Type your new system password.
You can use up to 32 characters in your password.
As you type, placeholders appear in the field.
The password assignment is not case-sensitive. To erase a character, press
<Backspace> or the left-arrow key.
NOTE: To escape from the field without assigning a system password, press
<Enter> to move to another field, or press <Esc> prior to completing step 5.
4
5
Press <Enter>.
To confirm your password, type it a second time and press <Enter>.
6
Either reboot the system now for the password protection to take effect or
continue working.
NOTE: Password protection does not take effect until the system reboots.
Using Your System Password to Secure Your System
NOTE: If you have assigned a setup password (see "Using the Setup Password" on
page 55), the system accepts your setup password as an alternate system
password.
When Password Status is Unlocked, you have the option to leave the
password security enabled or to disable password security.
To leave the password security enabled:
1
2
Turn on or reboot your system by pressing <Ctrl><Alt><Del>.
Type your password and press <Enter>.
To disable the password security:
1
2
Turn on or reboot your system by pressing <Ctrl><Alt><Del>.
Type your password and press <Ctrl><Enter>.
54
Using the System Setup Program and UEFI Boot Manager
When Password Status is Locked, you must type the password and press
<Enter> when prompted at reboot.
If an incorrect system password is entered, the system displays a message and
prompts you to re-enter your password. You have three attempts to enter the
correct password. After the third unsuccessful attempt, the system displays an
error message that the system has halted and must be shut down manually
using the power button.
Even after you shut down and restart the system, the error message continues
to be displayed until the correct password is entered.
NOTE: You can use the Password Status option in conjunction with the System
Password and Setup Password options to protect your system from unauthorized
changes.
Disabling the System Password
If the system password is already set, you can disable it by typing the password
during POST and pressing <Ctrl><Enter> or you can enter the system
setup and press <Enter> twice when you are in the system password menu.
Changing an Existing System Password
1
2
3
4
Enter the System Setup program by pressing <F2> during POST.
Select the System Security screen.
Verify that the Password Status is Unlocked
.
Type the new system password in the two password fields.
The System Password field changes to Not Enabled if the password was
deleted.
Using the Setup Password
Assigning a Setup Password
You can assign a setup password only when the Setup Password is Not
Enabled. To assign a setup password, highlight the Setup Password option
and press the <+> or <–> key. The system prompts you to enter and
verify the password.
Using the System Setup Program and UEFI Boot Manager
55
NOTE: The setup password can be the same as the system password. If the two
passwords are different, the setup password can be used as an alternate system
password. The system password cannot be used in place of the setup password.
You can use up to 32 characters in your password.
As you type, placeholders appear in the field.
The password assignment is not case-sensitive. To erase a character, press
<Backspace> or the left-arrow key.
When you verify the password, the Setup Password changes to Enabled.
The next time you enter the System Setup program, the system prompts you
for the setup password.
A change to the Setup Password option becomes effective immediately
(restarting the system is not required).
Operating With a Setup Password Enabled
If Setup Password is Enabled, you must enter the correct setup password
before modifying most of the System Setup options.
If you do not enter the correct password in three attempts, the system lets you
view, but not modify, the System Setup screens. The following options are
exceptions: If System Password is not Enabled and is not locked through the
Password Status option, you can assign a system password. You cannot disable
or change an existing system password.
NOTE: You can use the Password Status option in conjunction with the Setup
Password option to protect the system password from unauthorized changes.
Deleting or Changing an Existing Setup Password
1
2
Enter the System Setup program and select the System Security
.
Highlight Setup Password, press <Enter> to access the setup password
window. Press <Enter> twice to clear the existing setup password.
The setting changes to Not Enabled
.
3
If you want to assign a new setup password, perform the steps in "Assigning
a Setup Password" on page 55.
56
Using the System Setup Program and UEFI Boot Manager
Embedded System Management
The Lifecycle Controller is an embedded utility that enables systems
management tasks from an embedded environment throughout the server’s
lifecycle.
The controller can be started during the boot sequence and can function
independently of the operating system.
NOTE: Certain platform configurations may not support the full set of features
provided by the controller.
The following features of the Lifecycle Controller are supported on systems
with Baseboard Management Controller (BMC):
•
•
Installing an operating system
Running diagnostics to validate the memory, I/O devices, processors,
physical disks, and other peripherals
When an optional iDRAC6 Express card is installed, the controller provides
the following additional features:
•
•
Downloading and applying firmware updates
Configuring hardware and firmware
For more information about setting up the controller, configuring hardware
and firmware, and deploying the operating system, see the Lifecycle Controller
User Guide on the Dell Support website at support.dell.com/manuals.
Baseboard Management Controller Configuration
NOTE: If an iDRAC6 Express card is installed on the system, the Baseboard
Management Controller (BMC) utility is replaced by the iDRAC6 utility.
The BMC enables configuring, monitoring, and recovery of systems remotely.
BMC provides the following features:
•
•
•
•
•
Uses the system’s integrated NIC
Enables fault logging and SNMP alerting
Provides access to system event log and sensor status
Allows control of system functions including power on and off
Functions independently of the system’s power state or the system’s
operating system
Using the System Setup Program and UEFI Boot Manager
57
•
Provides text console redirection for system setup, text-based utilities,
and operating system consoles
NOTE: To remotely access the BMC through the integrated NIC, you must connect
the network connection to integrated NIC1.
For additional information on using BMC, see the documentation for the
BMC and systems management applications.
Entering the BMC Setup Module
1
2
Turn on or restart your system.
Press <Ctrl><E> when prompted after POST.
If your operating system begins to load before you press <Ctrl><E>,
allow the system to finish booting, and then restart your system
and try again.
iDRAC Configuration Utility
The iDRAC Configuration Utility is a pre-boot configuration environment
that allows you to view and set parameters for the optional iDRAC6 and for
the managed server. The iDRAC Configuration Utility enables you to:
•
Configure, enable, or disable the iDRAC6 local area network (LAN)
through the dedicated iDRAC6 Enterprise card port or the
embedded NICs.
•
•
•
•
Enable or disable IPMI over LAN.
Enable a LAN Platform Event Trap (PET) destination.
Attach or detach the Virtual Media devices.
Change the administrative username and password and
manage user privileges.
•
View System Event Log (SEL) messages or clear messages from the log.
For additional information on using iDRAC6, see the documentation for
iDRAC6 and systems management applications.
Entering the iDRAC Configuration Utility
1
2
Turn on or restart your system.
Press <Ctrl><E> when prompted during POST.
58
Using the System Setup Program and UEFI Boot Manager
If your operating system begins to load before you press <Ctrl><E>,
allow the system to finish booting, restart your system and try again.
Using the System Setup Program and UEFI Boot Manager
59
60
Using the System Setup Program and UEFI Boot Manager
Installing System Components
Recommended Tools
•
•
•
•
Key to the system keylock
#1 and #2 Phillips screwdrivers
T10 Torx screwdriver
Wrist grounding strap
Inside the System
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the product.
Installing System Components
61
Front Bezel (Optional)
Removing the Front Bezel
1
2
3
4
Using the system key, unlock the bezel.
Lift the release latch next to the key lock.
Rotate the left end of the bezel away from the front panel.
Unhook the right end of the bezel and pull the bezel away from
the system.
Figure 3-2. Removing and Installing the Front Bezel
3
2
1
4
1
3
release latch
bezel
2
4
keylock
hinge tab
Installing System Components
63
Installing the Front Bezel
1
2
3
Hook the right end of the bezel onto the chassis.
Fit the free end of the bezel onto the system.
Secure the bezel with the keylock. See Figure 3-2.
Opening and Closing the System
WARNING: Whenever you need to lift the system, get others to assist you.
To avoid injury, do not attempt to lift the system by yourself.
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
Opening the System
1
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and peripherals.
2
Rotate the latch release lock on the system cover counter clockwise to the
unlocked position. See Figure 3-3.
3
4
Lift the latch on top of the system and slide the cover back.
Grasp the cover on both sides and lift the cover away from the system. See
Figure 3-3.
64
Installing System Components
Figure 3-3. Opening and Closing the System
2
1
1
system cover latch
2
latch release lock
Closing the System
1
2
Lift the latch on the system cover.
Place the cover onto the chassis and offset it slightly back so that the two
hooks on the back edge of the cover fit the corresponding tabs on the back
edge of the chassis. See Figure 3-3.
3
4
5
Slide the cover towards the front of the chassis and press down the latch.
Rotate the latch release lock in the clockwise direction to secure the cover.
Reconnect the system and peripherals to their electrical outlets, and turn
on the system.
Installing System Components
65
Cooling Shroud
A cooling shroud directs airflow from the cooling fans over the system
processor(s) and memory module(s).
Removing the Cooling Shroud
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
2
Open the system. See "Opening the System" on page 64.
Grasp and gently lift the shroud up and away from the system board.
See Figure 3-4.
Figure 3-4. Removing and Installing the Cooling Shroud
2
1
1
numbered fan bays
2
cooling shroud
66
Installing System Components
Installing the Cooling Shroud
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
2
3
4
Align the shroud using the center of the numbered fan bays as a guide.
Press the cooling shroud down into the chassis.
Close the system. See "Closing the System" on page 65.
Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
Hard Drives
Your system supports up to twelve 3.5" (SAS or SATA) hard drives in 3.5" hot-
swap hard drive carriers. The hard drives are front-mounted and connected to
a SAS backplane through hard-drive carriers. See Figure 3-1.
Removing a Hard-Drive Blank
CAUTION: To maintain proper system cooling, all empty hard-drive bays must
have drive blanks installed.
1
2
If applicable, remove the front bezel. See "Removing the Front Bezel" on
page 63.
Grasp the front of the hard-drive blank, press the release lever on
the right side, and slide the blank out until it is free of the drive bay.
See Figure 3-5.
Installing System Components
67
Figure 3-5. Removing or Installing a Hard-Drive Blank
1
2
1
hard-drive blank
2
release lever
Installing a Hard-Drive Blank
Align the hard-drive blank with the drive bay and insert the blank into the
drive bay until the release lever clicks into place. See Figure 3-5.
Removing a Hot-Swap Hard Drive
1
If applicable, remove the front bezel. See "Removing the Front Bezel" on
page 63.
2
Using the RAID management software, prepare the drive for removal. Wait
until the hard-drive indicators on the drive carrier signal that the drive can
be removed safely. See "Hard-Drive Indicator Patterns" on page 14
.
the drive is powered down. When the drive indicators are off, the drive is
ready for removal.
3
Press the release button and open the drive carrier release handle to
release the drive. See Figure 3-6.
4
5
Slide the hard drive out of the drive bay.
Insert a drive blank in the vacated drive bay. See "Installing a Hard-Drive
Blank" on page 68.
CAUTION: To maintain proper system cooling, all empty hard-drive bays must
have hard-drive blanks installed.
68
Installing System Components
Figure 3-6. Removing and Installing a Hot-Swap Hard Drive
1
2
1
release button
2
hard-drive carrier handle
Installing a Hot-Swap Hard Drive
CAUTION: Use only hard drives that have been tested and approved for use with
the SAS/SATA backplane.
CAUTION: When installing a hard drive, ensure that the adjacent drives are fully
installed. Inserting a hard-drive carrier and attempting to lock its handle next to a
partially installed carrier can damage the partially installed carrier's shield spring
CAUTION: To prevent data loss, ensure that your operating system
with the operating system.
CAUTION: Combining SATA and SAS hard drives in the same system
configuration is not supported on all configurations.
1
2
3
If applicable, remove the front bezel. See "Removing the Front Bezel" on
page 63.
If a drive blank is present in the bay, remove it. See "Removing a
Hard-Drive Blank" on page 67.
Press the button on the front of the drive carrier.
Installing System Components
69
4
5
With the lever on the hard drive carrier open, slide the hard drive into
the drive bay until the carrier contacts the backplane. See Figure 3-6.
Close the handle to lock the drive in place.
Removing a Hard Drive From a Hard-Drive Carrier
Remove the screws from the slide rails on the hard-drive carrier and separate
the hard drive from the carrier. See Figure 3-7.
Figure 3-7. Installing a Hot-Swap Hard Drive Into a Drive Carrier
1
4
3
2
1
3
hard drive
2
4
SAS/SATA indicator
screws (4)
drive carrier
70
Installing System Components
Installing a Hard Drive Into a Hard-Drive Carrier
1
Insert the hard drive into the hard-drive carrier with the connector end of
the drive at the back. See Figure 3-7.
2
Align the holes on the hard drive with the holes on the hard drive carrier.
When aligned correctly, the back of the hard drive will be flush with the
back of the hard-drive carrier.
3
Attach the four screws to secure the hard drive to the hard-drive carrier.
Internal Hard Drives
Your system supports two cabled 2.5" (SAS or SATA) internal hard drives.
Internal hard drives are connected to the SAS backplane. The operating
system is installed on the internal hard drives in a RAID 1 configuration. For
information on RAID configuration, see the RAID documentation on
support.dell.com/manuals.
Removing an Internal Hard Drive Bay
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that
came with the product.
1
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.
2
3
Open the system. See "Opening the System" on page 64.
Lift the latch on your internal hard drive bay and lift it out of the system.
See Figure 3-8.
Installing System Components
71
Figure 3-8. Removing and Installing an Internal Hard Drive Bay
2
3
1
4
1
3
internal hard drives (2)
internal hard drive bay
2
4
release latch
support bracket
72
Installing System Components
Installing an Internal Hard Drive Bay
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that
came with the product.
1
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.
2
3
Open the system. See "Opening the System" on page 64.
Lift the latch on your internal hard drive bay and align the bay on the
support bracket.
4
Rotate the latch to lock.
Removing an Internal Hard Drive From the Internal Hard-Drive Bay
Remove the screws on the sides of the internal hard-drive bay and slide out
the hard drive. See Figure 3-9.
Installing System Components
73
Figure 3-9. Removing and Installing an Internal Hard Drive From the Internal
Hard-Drive Bay
3
2
1
4
1
3
internal hard drive bay
2
4
release latch
screws (4) *
internal hard drive
*Screws are supplied along with the hard drives ordered from Dell.
Installing a Hard Drive Into a Hard-Drive Bay
1
Insert the hard drive into the internal hard-drive bay with the connector
end of the drive at the back, until it is flush with the back of the hard-drive
bay. See Figure 3-9.
2
Attach the four screws to secure the hard drive to the hard-drive bracket.
74
Installing System Components
Cooling Fans
Your system contains four dual-motor cooling fans. These provide cooling
for the processor, PCI cards, and memory modules. Your system also contains
one single-motor fan to provide cooling for the power supplies.
NOTE: Hot-swap removal or installation of the cooling fans is not supported.
NOTE: In the event of a problem with a particular fan, the fan number is referenced
by the system’s management software, allowing you to easily identify and replace
the proper fan by noting the fan numbers on the fan assembly.
Removing a Cooling Fan
WARNING: The cooling fan can continue to spin for some time after the system
has been powered down. Allow time for the fan to stop spinning before removing
it from the system.
WARNING: Do not attempt to operate the system without the cooling fans.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that
came with the product.
1
the system from its electrical outlet.
2
3
If applicable, remove the cooling shroud. See "Removing the Cooling
Shroud" on page 66.
4
Disconnect the fan’s power cable from the system board. See Figure 3-10.
NOTE: To remove fans 3 and 4, remove the storage controller card first.
See "Removing the Storage Controller Card" on page 95.
NOTE: To remove fan 5, remove the internal hard drive bay and carrier. See
"Removing an Internal Hard Drive Bay" on page 71.
5
Press the release tab while grasping the ends of the fan and lift the fan
straight up from the fan bracket. See Figure 3-10.
Installing System Components
75
Figure 3-10. Removing and Installing a Fan
2
1
3
1
3
fans (5)
2
release tab
fan power cable
76
Installing System Components
Replacing a Cooling Fan
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
2
3
4
Align the fan module so that the side with the power cable faces toward
the back of the system.
Slide the fan module into the fan assembly until the fan is fully seated.
See Figure 3-10.
Connect the fan’s power cable to the power connector on the system
board.
Replace the internal hard-drive carrier and bay. See "Installing an Internal
Hard Drive Bay" on page 73.
5
6
Route the power cable through the guides on the chassis.
Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 67.
7
8
Close the system. See "Closing the System" on page 65.
Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
Power Supplies
Your system supports two 750 W redundant power supply modules.
NOTE: The maximum output power (shown in watts) is listed on the
power supply label.
If two power supplies are installed, the second power supply provides
hot-swappable, power redundancy. In redundant mode, the system
distributes the power load across both power supplies to maximize efficiency.
When a power supply is removed with the system powered on, the full power
load is picked up by the remaining power supply.
CAUTION: To ensure proper system cooling, the power supply blank must
be installed in the PS2 bay. See "Installing the Power Supply Blank" on page 80".
Installing System Components
77
NOTE: If only one power supply is installed, it must be installed in the PS1 power
supply bay.
Removing a Power Supply
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
CAUTION: The system requires one power supply to operate the system normally.
Remove and replace only one power supply at a time in a system that is powered
on.
1
2
Disconnect the power cable from the power source.
Disconnect the power cable from the power supply and remove the system
cables from the Velcro straps.
NOTE: You may have to unlatch and lift the optional cable management arm if
it interferes with power-supply removal. For information about the cable
management arm, see the system’s rack documentation.
3
Press the lever release latch and slide the power supply out of the chassis.
See Figure 3-11.
NOTE: Install a power supply blank if you are not replacing the power supply.
See "Installing the Power Supply Blank" on page 80.
78
Installing System Components
Figure 3-11. Removing and Installing a Power Supply
1
2
4
3
1
3
power supply
velcro strap
2
4
power supply handle
release latch
Installing a Power Supply
1
Verify that both power supplies are of the same type and have the same
maximum output power.
NOTE: The maximum output power (shown in watts) is listed on
the power supply label.
2
Slide the new power supply into the chassis until the power supply is
fully seated and the release latch snaps into place. See Figure 3-11.
NOTE: If you unlatched the cable management arm in step 2 of the previous
procedure, relatch it. For information about the cable management arm,
see the system’s rack documentation.
3
Connect the power cable to the power supply and plug the cable into a
power outlet.
CAUTION: When connecting the power cable, secure the cable with
the Velcro strap.
Installing System Components
79
NOTE: When installing, hot-swapping, or hot-adding a new power supply in a
system with two power supplies, allow several seconds for the system to recognize
the power supply and determine its status. The power-supply status indicator turns
green to signify that the power supply is functioning properly (see Figure 1-5).
Removing the Power Supply Blank
If you are installing a second power supply, remove the power supply blank
in bay PS2 by pulling outward on the blank.
CAUTION: To ensure proper system cooling, the power supply blank must
be installed in power supply bay PS2 in a redundant configuration. Remove the
power supply blank only if you are installing a second power supply.
Installing the Power Supply Blank
NOTE: Install the power supply blank only in power supply bay PS2.
To install the power supply blank, align the blank with the power supply bay
and insert the blank into the chassis until it clicks into place.
System Memory
Your system supports DDR3 registered DIMMs (RDIMMs) or unbuffered
ECC DIMMs (UDIMMs). Single and dual-rank DIMMs can be 1067- or
1333-MHz, and quad-rank DIMMs can be 1067-MHz.
The system contains eight memory sockets split into two sets of four sockets,
one set per processor. Each four-socket set is organized into three channels.
Two DIMMs for channel 0 and a single DIMM for channel 1 and 2. The first
socket of each channel is marked with white release levers.
80
Installing System Components
The maximum memory that is supported on your system varies according to
the types and sizes of memory modules being used:
•
Single-rank, dual-rank, and quad-rank RDIMMs of sizes 1-GB, 2-GB,
4-GB, 8-GB, and 16-GB are supported for a total of up to 128 GB.
•
1-GB and 2-GB UDIMMs are supported for a total of up to 16 GB.
General Memory Module Installation Guidelines
To ensure optimal performance of your system, observe the following general
guidelines when configuring your system memory.
NOTE: Memory configurations that fail to observe these guidelines can prevent
your system from starting and producing any video output.
•
•
RDIMMs and UDIMMs cannot be mixed.
Except for memory channels that are unused, all populated memory
channels must have identical configurations.
•
•
The memory configuration for each processor must be identical.
Memory modules of different sizes can be mixed in A1-A4 or B1-B4
(for example, 2 GB and 4 GB), but all populated channels must have
identical configurations.
•
•
For Optimizer Mode, memory modules are installed in the numeric order
of the sockets beginning with A1 or B1.
For Memory Mirroring or Advanced ECC Mode, the channel furthest from
the processor is unused and memory modules are installed beginning with
channel A1 or B1 and proceeding with channel A2 or B2.
•
•
Advanced ECC Mode requires memory modules that use x4 or x8 DRAM
device widths.
The memory speed of each channel depends on the
memory configuration:
–
For single or dual-rank memory modules:
•
•
One memory module per channel supports up to 1333 MHz.
Two memory modules per channel supports up to 1067 MHz.
Installing System Components
81
–
For quad-rank memory modules:
•
•
One memory module per channel supports up to 1067 MHz.
Two memory modules per channel are limited to 800 MHz,
regardless of memory module speed.
•
•
If quad-rank memory modules are mixed with single- or dual-rank
modules, the quad-rank modules must be installed in the sockets
with the white release levers.
If memory modules with different speeds are installed, they operate at the
speed of the slowest installed memory module(s).
Mode-Specific Guidelines
Three memory channels are allocated to each processor. The number of
channels used and the allowable configurations depend on the memory mode
selected.
Advanced ECC (Lockstep) Mode Support
In this configuration, the two channels closest to the processor are combined
to form one 128-bit channel. This mode supports Single Device Data
Correction (SDDC) for both x4- and x8-based memory modules. Memory
modules must be identical in size, speed, and technology in
corresponding slots.
Memory Mirroring Support
The system supports memory mirroring if identical memory modules are
installed in the two channels closest to the processor (memory should not be
installed in the farthest channel). Mirroring must be enabled in the System
Setup program. In a mirrored configuration, the total available system
memory is one-half of the total installed physical memory.
Optimizer (Independent Channel) Mode
In this mode, all three channels are populated with identical memory
modules. This mode permits a larger total memory capacity but does not
support SDDC with x8-based memory modules.
A minimal single-channel configuration of one 1-GB memory module per
processor is also supported in this mode.
82
Installing System Components
Table 1 and Table 2 show sample memory configurations that follow the
appropriate memory guidelines stated in this section. The samples show
identical memory-module configurations and their physical and available
memory totals. The tables do not show mixed or quad-rank memory-module
configurations, nor do they address the memory speed considerations of any
configuration.
Table 1. Sample RDIMM Single- and Dual-Rank Memory Configurations
(Per Processor)
Memory
Sockets
Single Processor
Dual Processor
Memory
Module
Size
Memory
Mode
4
1
2
3
Physical Available Physical Available
Memory Memory Memory Memory
(GB) (GB) (GB) (GB)
Optimizer 1 GB
X
X
X
X
1
all
all
all
all
all
2
all
all
all
all
all
X
X
X
2
3
4
4
6
8
X
X
X
X
X
X
X
2 GB
X
X
X
X
2
4
6
8
4
8
X
X
X
X
X
12
16
4 GB
X
X
X
X
4
8
8
X
X
X
16
24
32
X
X
12
16
8 GB
X
X
X
X
8
16
32
48
64
X
X
X
16
24
32
X
X
16 GB
X
X
X
X
16
32
48
64
32
64
X
X
X
X
X
96
128
Installing System Components
83
Table 1. Sample RDIMM Single- and Dual-Rank Memory Configurations
(Per Processor)
Memory
Sockets
Single Processor
Dual Processor
Memory
Module
Size
Memory
Mode
4
1
2
3
Physical Available Physical Available
Memory Memory Memory Memory
(GB) (GB) (GB) (GB)
Advanced 2 GB
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
4
all
all
all
all
2
8
all
all
all
all
4
1
ECC
4 GB
8 GB
8
16
32
4
16
32
64
8
16 GB
Mirroring 2 GB
4 GB
8
4
16
32
64
8
8 GB
16
32
8
16
32
16 GB
16
1.Requires x4- or x8-based memory modules.
Table 2. Sample UDIMM Memory Configurations (Per Processor)
Memory
Sockets
Single Processor
Dual Processor
Memory
Module
Size
Memory
Mode
4
1
2
3
Physical Available Physical Available
Memory Memory Memory Memory
(GB) (GB) (GB) (GB)
Optimizer 1 GB
X
X
X
X
1
all
2
all
X
X
X
2
3
4
4
6
8
X
X
X
X
2 GB
X
X
X
X
2
4
6
8
all
4
8
all
X
X
X
X
X
12
16
Advanced 1 GB
X
X
X
X
2
4
all
all
4
8
all
all
1
ECC
2 GB
84
Installing System Components
Table 2. Sample UDIMM Memory Configurations (Per Processor)
Memory
Sockets
Single Processor
Dual Processor
Memory
Module
Size
Memory
Mode
4
1
2
3
Physical Available Physical Available
Memory Memory Memory Memory
(GB) (GB) (GB) (GB)
Mirroring 1 GB
2 GB
X
X
X
X
2
1
2
4
2
4
4
8
Installing Memory Modules
WARNING: The memory modules are hot to the touch for some time after the
system has been powered down. Allow time for the memory modules to cool
before handling them. Handle the memory modules by the card edges and avoid
touching the components on the memory module.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
3
Open the system. See "Opening the System" on page 64.
Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 66.
4
5
Locate the memory module sockets. See Figure 6-1.
Press the ejectors on the memory module socket down and out, as shown
in Figure 3-12, to allow the memory module to be inserted into the socket.
6
Handle each memory module only on either card edge, making sure not to
touch the middle of the memory module.
Installing System Components
85
Figure 3-12. Removing and Installing a Memory Module
1
2
3
1
3
memory module
alignment key
2
memory module socket ejectors (2)
7
Align the memory module's edge connector with the alignment key of the
memory module socket, and insert the memory module in the socket.
NOTE: The memory module socket has an alignment key that allows you to
install the memory module in the socket in only one way.
8
9
module into the socket.
When the memory module is properly seated in the socket, the ejectors on
the memory module socket snap in place.
Repeat step 5 through step 8 of this procedure to install the remaining
memory modules. See Table 2
.
10 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 67.
11 Close the system. See "Closing the System" on page 65.
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Installing System Components
12 Start up the system, press <F2> to enter the System Setup program,
and check the System Memory settings on the main System Setup screen.
The system should have already changed the value to reflect the newly
installed memory.
13 If the value is incorrect, one or more of the memory modules may not be
installed properly. Repeat step 2 through step 12 of this procedure,
checking to ensure that the memory modules are firmly seated in their
sockets.
14 Run the system memory test in the system diagnostics. See "Running the
Embedded System Diagnostics" on page 148.
Removing Memory Modules
WARNING: The memory modules are hot to the touch for some time after the
system has been powered down. Allow time for the memory modules to cool
before handling them. Handle the memory modules by the card edges and avoid
touching the components on the memory module.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
3
Open the system. See "Opening the System" on page 64.
Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 66.
4
Locate the memory module sockets. See Figure 6-1.
Installing System Components
87
5
6
Press down and out on the ejectors on each end of the socket until the
memory module pops out of the socket. See Figure 3-12.
Handle each memory module only on either card edge, making sure not to
touch the middle of the memory module.
Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 67.
7
8
Close the system. See "Closing the System" on page 65.
Reconnect the system and peripherals to their power sources, and turn
them on.
Expansion Cards and Expansion-Card Risers
Your system supports up to four PCI Express (PCIe) expansion cards installed
in connectors on an expansion-card riser.
Your system has an expansion-card riser 1 that provides three x4 Gen2 PCIe
expansion-card slots and one x8 Gen2 PCIe expansion-card slot.
CAUTION: Expansion cards can only be installed in the slots on the
expansion-card riser. Do not attempt to install expansion cards directly into
the riser connector on the system board.
Expansion Card Installation Guidelines
•
•
•
The expansion-card slots support full-height, half-length cards.
The expansion-card slots are hot-swappable.
PCI Express Generation 2 expansion cards are supported in all the slots.
88
Installing System Components
•
All the slots are x8 connectors.
CAUTION: To ensure proper cooling, only one of the two expansion cards
can have a power consumption of greater than 15 W (up to 25 W maximum),
not including the integrated storage controller.
•
Table 3 provides a guide for installing expansion cards to ensure proper
cooling and mechanical fit. The expansion cards with the highest priority
should be installed first using the slot priority indicated. All other
expansion cards should be installed in card priority and slot priority order.
Table 3. Expansion-Card Installation Priority for Riser 1
Card
Priority
Slot
Max
Allowed
25-W
Card
Card Type
Priority
1, 2
3, 2
3, 2
3, 2
3, 2
2, 1
2, 1
2, 1
1, 2
4
1
2
3
4
5
6
7
8
9
10
PERC S300/S100
PERC H800
PERC 6/E controller
SAS 5/E
2
2
2
2
2
2
2
2
2
1
Y
Y
Y
Y
Y
Y
Y
Y
N
Y
SCSI controllers
HPCC
Fibre Channel
10 Gb NIC
All other NICs
All other Dell internal
storage cards
11
Non-Dell storage cards
1, 2
2
N*
* When available
Installing System Components
89
Installing an Expansion Card
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
2
Unpack the expansion card and prepare it for installation.
For instructions, see the documentation accompanying the card.
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
3
4
Open the system. See "Opening the System" on page 64.
Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 66.
5
Open the expansion-card latch and remove the filler bracket.
See Figure 3-13.
NOTE: Keep this bracket in case you need to remove the expansion card.
Filler brackets must be installed over empty expansion-card slots to maintain
FCC certification of the system. The brackets also keep dust and dirt out of the
system and aid in proper cooling and airflow inside the system.
6
Holding the card by its edges, position the card so that the card-edge
connector aligns with the expansion-card connector on the expansion-card
riser.
7
8
Insert the card-edge connector firmly into the expansion-card connector
until the card is fully seated.
Close the expansion-card latch. See Figure 3-13.
90
Installing System Components
Figure 3-13. Removing and Installing an Expansion Card
2
1
3
1
3
expansion-card riser
expansion card
2
expansion-card latch
9
Connect any cables to the expansion card.
10 Close the system. See "Closing the System" on page 65.
11 Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
Installing System Components
91
Removing an Expansion Card
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
3
Open the system. See "Opening the System" on page 64.
Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 66.
4
5
6
Disconnect all cables from the card.
Open the expansion-card latch. See Figure 3-13.
Grasp the expansion card by its edges, and carefully remove it from the
expansion-card connector.
7
If you are removing the card permanently, install a metal filler bracket over
the empty expansion slot opening and close the expansion-card latch.
NOTE: You must install a filler bracket over an empty expansion slot to
maintain Federal Communications Commission (FCC) certification of the
system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.
8
9
Close the system. See "Closing the System" on page 65.
Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
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Installing System Components
Removing an Expansion-Card Riser
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Turn off the system, including any attached peripherals, and disconnect
2
3
Open the system. See "Opening the System" on page 64.
Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 66.
4
5
If installed, remove the expansion card from the expansion-card slot. See
"Removing an Expansion Card" on page 92.
If installed, remove the storage controller card. See "Removing the Storage
Controller Card" on page 95.
6
7
Disconnect the cables connected to the riser card.
To remove the expansion-card riser, simultaneously press both the blue
tabs on the expansion-card riser and lift it from the chassis. See
Figure 3-14.
Installing System Components
93
Figure 3-14. Removing and Installing an Expansion-Card Riser
3
4
2
1
5
6
1
3
5
integrated storage controller slot
expansion-card riser
2
4
6
riser guides (2)
expansion card slot
riser guide posts (2)
expansion-card riser slots (2)
Installing an Expansion-Card Riser
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
To install an expansion-card riser, align the riser guides with the riser guide
posts on the system board. See Figure 3-14.
94
Installing System Components
2
3
4
Lower the expansion-card riser into place until the expansion-card riser
connector is fully seated.
If applicable, reinstall the expansion card. See "Installing an Expansion
Card" on page 90.
Reinstall the storage controller card. See "Installing the Storage Controller
Card" on page 97.
5
6
7
Reconnect all cables.
Close the system. See "Closing the System" on page 65.
Reconnect the system and peripherals to their power sources.
Integrated Storage Controller Card
Your system includes a dedicated expansion-card slot on the riser for an
integrated RAID controller card that provides the integrated storage
subsystem for your system’s hard drives. The controller supports SAS and
SATA hard drives and also enables you to set up the hard drives in RAID
configurations as supported by the version of the storage controller included
with your system.
Removing the Storage Controller Card
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
3
Open the system. See "Opening the System" on page 64.
If installed, remove the expansion card. See "Removing an Expansion
Card" on page 92.
4
5
6
Disconnect the SAS cables connected to the card.
Disconnect the cable connecting the card to the expansion-card riser.
For a battery-cached RAID controller, disconnect the cable connecting the
card to the RAID battery.
Installing System Components
95
7
Bend both the card-edge guides outward and pull the storage controller
card out of the connector.
Figure 3-15. Installing and Removing the Storage Controller Card
2
1
3
4
5
6
1
3
5
storage connector
2
4
6
expansion-card riser
storage controller card
SAS data cable connector
storage controller card cable
release lever (blue)
96
Installing System Components
Installing the Storage Controller Card
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
3
Open the system. See "Opening the System" on page 64.
If installed, remove the expansion card. See "Removing an Expansion
Card" on page 92.
4
5
Route the cables in the cable path under the storage controller card slot on
the expansion card riser.
With the storage controller card edge facing the riser, insert one side of the
card into the black card-edge guide.
NOTE: For expansion-card riser 1, the installation sequence must be
slot 3, 2, 1, and 4. The storage controller card must be installed in Slot 4 after
the other expansion cards have been installed.
6
7
8
Bend outward on the blue card-edge guide, lower the card onto the blue
card-edge guide, and release the guide. See Figure 3-15.
Slide the storage controller’s card edge connector into the card slot on the
riser until the card is fully seated.
Connect the two SAS data cable connectors, CNTRL 0 and CNTRL 1, to
the storage controller card. See Figure 3-15.
NOTE: Ensure to connect the cables according to the connector labels on the
cable. The cable does not function properly if reversed.
9
For a battery-cached RAID controller, connect the RAID battery cable to
the controller card.
Installing System Components
97
10 Replace the expansion card. See "Installing an Expansion Card" on
page 90.
11 Close the system. See "Closing the System" on page 65.
12 Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
iDRAC6 Express Card
Installing an iDRAC6 Express Card
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
Turn off the system, including any attached peripherals, and disconnect
2
3
Open the system. See "Opening the System" on page 64.
If installed, remove all expansion cards from expansion-card riser.
"Removing an Expansion Card" on page 92.
4
5
6
Insert the notch on the iDRAC6 Express card into the clip on the system
board.
Align the front edge of the card with the connector on the system board.
See Figure 6-1 for the location of the connector.
Press the card down until it is fully seated. See Figure 3-16.
When the front of the card is fully seated, the plastic standoff tab snaps
over the edge of the holder.
98
Installing System Components
Figure 3-16. Removing and Installing an iDRAC6 Express Card
1
2
3
4
1
3
iDRAC6 Express card
notch
2
4
plastic standoff tab
clip
7
Reinstall all expansion cards in the expansion-card riser. See "Installing an
Expansion Card" on page 90.
8
9
Close the system. See "Closing the System" on page 65.
Reconnect the system and peripherals to their power sources, and turn
them on.
Removing an iDRAC6 Express Card
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
1
2
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
Open the system. See "Opening the System" on page 64.
Installing System Components
99
3
Pull back slightly on the retention standoff tab at the front edge
See Figure 3-16.
As the holder releases from the standoff, the connector under the card
disengages from the system board connector.
4
5
Angle the card so that the notch on the card slips through the clip on the
system board.
Replace the expansion cards. See "Installing an Expansion Card" on
page 90.
6
7
Close the system. See "Closing the System" on page 65.
Reconnect the system and peripherals to their power sources, and turn
them on.
iDRAC6 Enterprise Card (Optional)
Installing an iDRAC6 Enterprise Card
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
3
4
Open the system. See "Opening the System" on page 64.
Remove the cooling shroud. See "Removing the Cooling Shroud" on page 66.
Remove the plastic filler plug of the iDRAC6 Enterprise port from the
system back panel.
5
6
Angle the card so that the RJ-45 connector fits through the back-panel
opening. See Figure 3-17.
Align the front edge of the card with the two front plastic retention
standoffs next to the iDRAC6 connector on the system board, and lower
the card into place. See Figure 3-17.
When the front of the card is fully seated, the plastic standoffs snap over
the edge of the card.
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Installing System Components
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