Dell Cell Phone HD04U User Manual

Dell™ Axim™ X50  
Owner’s Manual  
Models HC03U, HC03UL, and HD04U  
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m  
Contents  
CAUTION: Safety Instructions .  
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11  
SAFETY: General .  
SAFETY: Power  
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SAFETY: Air Travel .  
SAFETY: Electromagnetic  
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13  
When Using Your Device .  
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13  
SAFETY: Protecting Against  
Electrostatic Discharge  
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SAFETY: Battery Disposal  
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Finding Information .  
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15  
1
About Your Device  
Front, Side, and Back Views  
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Front and Side Views .  
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Back View .  
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Using the Battery .  
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Installing and Removing the Battery  
Charging the Battery .  
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Contents  
3
Connecting to a Computer .  
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23  
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Using the Cradle  
USB Charging  
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Using the Sync Cable .  
Connecting to a Projector  
Checking Built-In Storage .  
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28  
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Using Cards .  
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Secure Digital Memory Cards .  
Performing a Reset  
Soft Reset  
Hard Reset .  
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32  
33  
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2
Using Microsoft® Windows Mobile™ 2003  
Second Edition  
Device Buttons and the Reset Stylus .  
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Today Screen .  
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Status Icons .  
Programs .  
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38  
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Program Buttons .  
Switcher Bar .  
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Navigation Bar and Command Bar .  
Pop-Up Menus  
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4
Contents  
Backing Up Data .  
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3
Entering Information  
Entering Text Using the Input Panel .  
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Typing With the Soft Keyboard  
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Letter Recognizer  
Block Recognizer  
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Transcriber  
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Editing Typed Text  
Writing on the Screen  
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46  
Editing Written Text  
47  
Drawing on the Screen .  
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Creating a Drawing  
Editing a Drawing  
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Recording a Message  
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Using My Text  
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4
Adjusting Settings  
Personal Tab .  
System Tab .  
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Connections Tab  
Contents  
5
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6
Using the Microsoft® ActiveSync® Program  
About ActiveSync .  
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55  
Installing and Using ActiveSync .  
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About Microsoft Pocket Outlook  
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Calendar  
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Using the Summary Screen .  
Creating Meeting Requests .  
Contacts  
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Finding a Contact .  
Using the Summary Screen .  
Tasks .  
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61  
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Notes .  
Messaging  
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Synchronizing E-Mail Messages .  
Connecting Directly to an E-Mail Server .  
Using the Message List .  
Composing Messages  
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Managing E-Mail Messages and Folders .  
Notifications  
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69  
6
Contents  
7
Adding Programs Using Microsoft ActiveSync  
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Downloading Programs From the Internet .  
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Adding a Program to the Start Menu .  
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Using File Explorer on the Device .  
Using ActiveSync on the Computer .  
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74  
File Download Security Warning  
Removing Programs  
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75  
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Using Companion Programs  
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Microsoft Pocket Word .  
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77  
Pocket Excel .  
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79  
Tips for Working in Pocket Excel  
81  
MSN Messenger .  
Setting Up .  
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81  
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83  
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Working With Contacts .  
Chatting With Contacts .  
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Microsoft Windows Media Player for Pocket PC .  
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83  
Contents  
7
9
Using Microsoft® Pocket Internet Explorer  
Mobile Favorites  
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85  
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Conserving Memory  
Mobile Favorites Folder .  
Favorite Links .  
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Using AvantGo Channels  
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87  
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Browsing Mobile Favorites and the Web .  
10 Getting Connected  
Using Infrared .  
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Using Bluetooth® Wireless Technology  
Using Wi-Fi (802.11b)  
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Creating a Modem Connection .  
Creating an Ethernet Connection .  
Ending a Connection .  
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Connecting Directly to an E-Mail Server  
Getting Help on Connecting  
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11 Appendix  
Specifications  
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99  
U.S. Terms and Conditions of Sale  
104  
8
Contents  
Dell™ Software License Agreement .  
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107  
Regulatory Notices .  
FCC Notices (U.S. Only)  
IC Notice (Canada Only)  
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112  
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CE Notice (European Union)  
CE Mark Notice  
Australia and New Zealand .  
VCCI Notice (Japan Only)  
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Polish Center for Testing and  
Certification Notice  
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116  
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NOM Information (Mexico Only)  
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Europe—CE Declaration of Conformity  
Japan Standard .  
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Canada—Industry Canada (IC) .  
FCC Standard  
Mexico  
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Singapore—Approved by IDA for  
Use in Singapore  
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124  
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Korea .  
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Brazil .  
Radio Approvals .  
Contacting Dell .  
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125  
Contents  
9
Limited Warranties  
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157  
Total Satisfaction Return Policy (U.S. Only) .  
Limited Warranty Terms for Dell-Branded  
Hardware Products (Canada Only) .  
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158  
"Total Satisfaction" Return  
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162  
163  
Dell Software and Peripherals (Canada Only) .  
1-Year End-User Manufacturer Guarantee  
(Latin America and the Caribbean Only)  
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164  
Glossary  
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167  
Index  
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169  
10  
Contents  
CAUTION: Safety Instructions  
Use the following safety guidelines to help ensure your own personal safety and to help  
protect your device and working environment from potential damage.  
SAFETY: General  
Do not attempt to service the device yourself unless you are a trained service  
technician. Always follow installation instructions closely.  
If you use an extension power cable with your AC adapter, ensure that the total  
ampere rating of the products plugged in to the extension power cable does not exceed  
the ampere rating of the extension cable.  
Do not push objects into air vents or openings of your device. Doing so can cause fire  
or electric shock by shorting out interior components.  
Keep your device away from radiators and heat sources. Also, do not block cooling  
vents. Avoid placing loose papers underneath your device; do not place your device in  
a closed-in wall unit or on a bed, sofa, or rug.  
Place the AC adapter in a ventilated area, such as a desk top or on the floor, when you  
use it to run the device or to charge the battery. Do not cover the AC adapter with  
papers or other items that will reduce cooling; also, do not use the AC adapter inside a  
carrying case.  
The AC adapter may become hot during normal operation of your device. Use care  
when handling the adapter during or immediately after operation.  
Do not use your device in a wet environment, for example, near a bath tub, sink, or  
swimming pool or in a wet basement.  
If your device includes an integrated or optional (PC Card) modem, disconnect the  
modem cable if an electrical storm is approaching to avoid the remote risk of electric  
shock from lightning via the telephone line.  
To help avoid the potential hazard of electric shock, do not connect or disconnect any  
cables or perform maintenance or reconfiguration of this product during an electrical  
storm. Do not use your device during an electrical storm unless all cables have been  
disconnected and the device is operating on battery power.  
If your device includes a modem, the cable used with the modem should be  
manufactured with a minimum wire size of 26 American wire gauge (AWG) and an  
FCC-compliant RJ-11 modular plug.  
PC Cards may become very warm during normal operation. Use care when removing  
PC Cards after their continuous operation.  
Before you clean your device, disconnect the device from the electrical outlet. Clean  
your device with a soft cloth dampened with water. Do not use liquid or aerosol  
cleaners, which may contain flammable substances.  
Caution: Safety Instructions  
11  
       
SAFETY: Power  
Use only the Dell-provided AC adapter approved for use with this device. Use of  
another AC adapter may cause a fire or explosion.  
Before you connect the device to an electrical outlet, check the AC adapter voltage rating  
to ensure that the required voltage and frequency match the available power source.  
To remove the device from all power sources, turn the device off, disconnect the  
AC adapter from the electrical outlet, and remove the battery installed in the battery bay.  
To help prevent electric shock, plug the AC adapter and device power cables into  
properly grounded power sources. These power cables may be equipped with 3-prong  
plugs to provide an earth grounding connection. Do not use adapter plugs or remove  
the grounding prong from the power cable plug. If you use a power extension cable,  
use the appropriate type, 2-prong or 3-prong, to mate with the AC adapter power cable.  
Be sure that nothing rests on your AC adapter’s power cable and that the cable is not  
located where it can be tripped over or stepped on.  
If you are using a multiple-outlet power strip, use caution when plugging the AC adapter’s  
power cable into the power strip. Some power strips may allow you to insert the plug  
incorrectly. Incorrect insertion of the power plug could result in permanent damage to  
your device, as well as risk of electric shock and/or fire. Ensure that the ground prong  
of the power plug is inserted into the mating ground contact of the power strip.  
SAFETY: Battery  
Use only Dell™ battery modules that are approved for use with this device. Use of  
other types may increase the risk of fire or explosion.  
Do not carry a battery pack in your pocket, purse, or other container where metal  
objects (such as car keys or paper clips) could short-circuit the battery terminals.  
The resulting excessive current flow can cause extremely high temperatures and may  
result in damage to the battery pack or cause fire or burns.  
The battery poses a burn hazard if you handle it improperly. Do not disassemble it.  
Handle a damaged or leaking battery pack with extreme care. If the battery is  
damaged, electrolyte may leak from the cells and may cause personal injury.  
Keep the battery away from children.  
Do not store or leave your device or battery pack near a heat source such as a radiator,  
fireplace, stove, electric heater, or other heat-generating appliance or otherwise expose  
it to temperatures in excess of 60ºC (140ºF). When heated to excessive temperatures,  
battery cells could explode or vent, posing a risk of fire.  
Do not dispose of your device’s battery in a fire or with normal household waste.  
Battery cells may explode. Discard a used battery according to the manufacturer’s  
instructions or contact your local waste disposal agency for disposal instructions.  
Dispose of a spent or damaged battery promptly.  
12  
Caution: Safety Instructions  
   
SAFETY: Air Travel  
Certain Federal Aviation Administration regulations and/or airline-specific restrictions  
may apply to the operation of your Dell device while you are on board an aircraft.  
For example, such regulations/restrictions may prohibit the use of any personal  
electronic device (PED) that has the capacity for intentional transmission of radio  
frequency or other electromagnetic signals while on an aircraft.  
In order to best comply with all such restrictions, if your Dell portable device is  
equipped with Dell TrueMobile™ or some other wireless communication device,  
please disable this device before you board the aircraft and follow all instructions  
provided by airline personnel with regard to such device.  
Additionally, the use of any PED, such as a portable device, may be prohibited in  
aircraft during certain critical phases of flight, for example, takeoff and landing.  
Some airlines may further define the critical flight phase as any time the aircraft  
is below 3050 m (10,000 ft). Please follow the airline’s specific instructions as to  
when the use of a PED is allowed.  
SAFETY: Electromagnetic Compatibility Instructions  
Use shielded signal cables to ensure that you maintain the appropriate electromagnetic  
compatibility classification for the intended environment. For parallel printers, a cable is  
available from Dell. If you prefer, you can order a cable from Dell at its worldwide website at  
www.dell.com.  
Static electricity can harm electronic components inside your device. To prevent static  
damage, discharge static electricity from your body before you touch any of your device’s  
electronic components, such as a memory module. You can do so by touching an unpainted  
metal surface.  
WARNING: Handling the cord on this product, or cords associated with accessories sold  
with this product, will expose you to lead, a chemical known to the State of California to  
cause birth defects or other reproductive harm. Wash your hands after handling the cord.  
When Using Your Device  
Observe the following safe-handling guidelines to prevent damage to your device:  
When setting up the device for work, place it on a level surface.  
When traveling, do not check the device as baggage. You can put your device through  
an X-ray security machine, but never put your device through a metal detector. If you  
have the device checked by hand, be sure to have a charged battery available in case  
you are asked to turn on the device.  
When traveling, do not place the device in overhead storage compartments where it  
could slide around. Do not drop your device or subject it to other mechanical shocks.  
Protect your device and battery from environmental hazards such as dirt, dust, food,  
liquids, temperature extremes, and overexposure to sunlight.  
Caution: Safety Instructions  
13  
     
When you move your device between environments with very different temperature  
and/or humidity ranges, condensation may form on or within the device. To avoid  
damaging the device, allow sufficient time for the moisture to evaporate before using  
the device.  
NOTICE: When taking the device from low-temperature conditions into a warmer  
environment or from high-temperature conditions into a cooler environment, allow the  
device to acclimate to room temperature before turning on power.  
When you disconnect a cable, pull on its connector or on its strain-relief loop, not on  
the cable itself. As you pull out the connector, keep it evenly aligned to avoid bending  
any connector pins. Also, before you connect a cable make sure both connectors are  
correctly oriented and aligned.  
Handle components with care. Hold a component such as a memory module by its  
edges, not its pins.  
Clean the display with a soft, clean cloth and water. Apply the water to the cloth; then  
stroke the cloth across the display in one direction, moving from the top of the display  
to the bottom. Remove moisture from the display quickly and keep the display dry.  
Long-term exposure to moisture can damage the display. Do not use a commercial  
window cleaner to clean your display.  
SAFETY: Ergonomic Computing Habits  
CAUTION: Improper or prolonged keyboard use may result in injury.  
CAUTION: Viewing the display or external monitor screen for extended periods of  
time may result in eye strain.  
SAFETY: Protecting Against Electrostatic Discharge  
Static electricity can harm electronic components inside your device. To prevent static  
damage, discharge static electricity from your body before you touch any of your device’s  
electronic components, such as a memory module. You can do so by touching an unpainted  
metal surface.  
You can also take the following steps to prevent damage from electrostatic discharge (ESD):  
When unpacking a static-sensitive component from its shipping carton, do not  
remove the component from the antistatic packing material until you are ready to  
install the component. Just before unwrapping the antistatic packaging, be sure to  
discharge static electricity from your body.  
When transporting a sensitive component, first place it in an antistatic container  
or packaging.  
Handle all sensitive components in a static-safe area. If possible, use antistatic floor  
pads and workbench pads.  
14  
Caution: Safety Instructions  
   
SAFETY: Battery Disposal  
Your device uses a lithium-ion battery and a rechargeable NiMH battery. For  
instructions about replacing the batteries in your device, see "Using the Battery"  
on page 20.  
Do not dispose of the battery along with household waste. Contact your local  
waste disposal agency for the address of the nearest battery deposit site.  
Finding Information  
What Are You Looking For?  
Find It Here:  
How to set up my device and  
information on the connectors and  
buttons on my device  
The setup diagram and the Dell™  
Owner’s Manual  
Information on using my device  
Dell Owner’s Manual and Pocket PC  
Help  
To view Help, tap the Start button and  
tap Help.  
Additional programs that can be  
installed on my device  
Dell Companion CD  
Information on using programs on my Pocket PC Help and, if available, tap  
device  
Help within a specific program  
®
Connecting to and synchronizing with Dell Owner’s Manual and Microsoft  
®
a computer  
ActiveSync Help on your computer  
To view Help, click Help and click  
Microsoft ActiveSync Help.  
Last-minute updates and detailed  
technical information  
The readme files, located in the  
ActiveSync folder on the computer and  
on the Dell Companion CD.  
Up-to-date information on your  
Pocket PC  
www.microsoft.com/windowsmobile  
My Service Tag  
Label located in the battery slot  
(remove the battery)  
Caution: Safety Instructions  
15  
       
16  
Caution: Safety Instructions  
About Your Device  
Front, Side, and Back Views  
CAUTION: Before performing any of the procedures in this section, read and  
follow the safety instructions on page 11.  
Front and Side Views  
infrared sensor (top)  
CompactFlash card and  
Secure Digital memory card  
slots (top)  
audio connector (top)  
microphone  
lanyard hook  
wireless light  
lock button  
on/off button for  
WLAN/Bluetooth  
wireless  
power button  
touch screen  
technology  
record button  
Home button  
Inbox button  
Calendar button  
Contacts button  
navigator button  
About Your Device  
17  
       
INFRARED SENSOR The infrared sensor lets you transfer files from your device to  
another infrared-compatible device without using cable connections.  
MICROPHONE Allows you to record audio.  
COMPACTFLASH CARD AND SECURE DIGITAL MEMORY CARD SLOTS See "Using Cards" on  
page 29 for information on using CompactFlash cards and Secure Digital  
memory cards.  
POWER BUTTON Press the power button to turn the device on or off. Press and  
hold the power button to dim the display. Repeat to light the display.  
• When the device is connected to external power and the main battery is fully  
charged, the power button light is solid green.  
• When the main battery charge is low, the power button light flashes amber.  
• When the battery is being charged, the power button light is solid amber.  
• When the device relays a notification, the power button light rapidly  
flashes green.  
TOUCH SCREEN Use the touch screen and the reset stylus to enter information into  
your device. See "Entering Information" on page 43.  
®
ON/OFF BUTTON FOR WLAN/BLUETOOTH WIRELESS TECHNOLOGY On wireless devices, the  
button turns both WLAN and Bluetooth wireless technology on and off. Turn off  
the wireless devices to conserve power. On non-WLAN devices, the button turns  
Bluetooth wireless technology on and off.  
HOME BUTTON Press to launch Home or to turn on the device.  
NAVIGATOR BUTTON Press the right, left, top, or bottom of the navigator button to  
move the cursor on the screen. Press the center to enter a selection.  
CONTACTS BUTTON Press to launch Contacts or to turn on the device.  
CALENDAR BUTTON Press to launch Calendar or to turn on the device.  
RECORD BUTTON See "Recording a Message" on page 51 for information on using  
the record button.  
LOCK BUTTON Allows you to lock the device so that the device does not respond to  
inadvertent pressing of keys.  
18  
About Your Device  
             
Back View  
reset stylus  
(extended)  
reset button  
battery  
battery lock  
cradle/sync cable  
connector (bottom)  
BATTERY LOCK Use this switch to release and remove the main battery.  
See "Installing and Removing the Battery" on page 20.  
BATTERY See "Using the Battery" on page 20 for information on the main battery.  
CRADLE/SYNC CABLE CONNECTOR Connect a cradle or sync cable. See "Connecting to  
a Computer" on page 23.  
RESET BUTTON See "Performing a Reset" on page 32 for information on using the  
reset button.  
RESET STYLUS Use the reset stylus to write or draw on the screen. To remove the  
stylus, pull it straight up and out of the holder. To avoid losing the stylus, store the  
stylus in the holder when you are not using it. Ensure that the stylus is oriented  
correctly when you replace it in the slot.  
About Your Device  
19  
   
Using the Battery  
NOTICE: Do not use your device until you have charged the main battery for at  
least 8 hours for the first charge.  
Before you use your device for the first time, you must install and charge the  
battery. Once the battery is charged, use the power properties to monitor the  
battery charge. See Pocket PC Help on the device for more information.  
Installing and Removing the Battery  
To install the battery:  
1
2
Ensure that the device is turned off.  
Align the battery contacts with the contacts in the battery slot, insert  
the battery, and lower the battery into the slot until you feel a click.  
battery  
3
Close the battery cover.  
20  
About Your Device  
         
4
Lock the battery cover by sliding the battery latch to the right.  
NOTE: The device turns on immediately once the battery is inserted and  
the battery cover latch is locked.  
battery cover  
battery latch  
To remove the battery:  
1
2
Slide the battery latch to the left to unlock the battery cover.  
Lift the battery cover.  
battery cover  
battery latch  
About Your Device  
21  
3
Pull the tab to lift the battery out of the slot.  
pull-tab  
battery  
NOTE: Your Service Tag is located underneath the battery. You need your  
Service Tag if you access Dell Support at support.dell.com or if you call  
Dell for customer service or technical support.  
Charging the Battery  
Use one of the following options to charge the main battery:  
Connect the AC adapter directly to the charger adapter and then to the  
device and to an electrical outlet.  
Connect the AC adapter directly to the sync cable and then to the  
device and to an electrical outlet.  
Connect the AC adapter to the cradle, and insert the device into the  
cradle. See "Using the Cradle" on page 23 for more information.  
Connect the cradle with the device to a computer, which is connected  
to an electrical outlet. See "USB Charging" on page 26.  
The standard battery pack (1100mAh) completely charges within 5 hours;  
the optional battery pack (2200mAh) completely charges within 10 hours.  
If the main battery is critically low, the device enters "sleep" mode and the  
device turns off.  
22  
About Your Device  
     
To recover from a critically low battery:  
1
Plug in the AC adapter or replace the main battery with a  
charged battery.  
2
Press the power button to turn on the device.  
If you remove the main battery, the internal backup battery can last for up to  
30 minutes in "sleep" mode. Do not remove the main battery if the backup  
battery power is low.  
By default, the device turns off if the device is left unused for a period of  
time. See "System Tab" on page 53 for information about Power to set the  
amount of time during which the device can remain idle before it turns off.  
You either connect your device to a computer using a cradle or directly to a  
computer using a sync cable. Connect your device to a computer to:  
®
Add programs to your device. See "Adding Programs Using Microsoft  
®
ActiveSync " on page 71 for more information.  
Synchronize data on your device with data on your computer.  
For information on synchronizing your data, see the following resources:  
® ®  
"Using the Microsoft ActiveSync Program" on page 55  
ActiveSync Help on your computer  
ActiveSync Help on your device  
Using the Cradle  
NOTE: Depending on the configuration of your device, the cradle is optional.  
You can use the cradle to:  
Synchronize the data on your device with the data on your computer.  
Connect the device to an electrical outlet to conserve battery power.  
Charge the main battery. See "Using the Battery" on page 20 for  
more information.  
Charge a spare battery.  
NOTE: Before connecting your device to a computer for the first time, install  
ActiveSync on the computer using the Dell™ Companion CD.  
About Your Device  
23  
       
To connect your device to the cradle:  
1
2
3
Place the cradle on a level surface near your computer.  
Connect the cradle cable to the USB connector on your computer.  
Connect the AC adapter to the cradle and to an electrical outlet.  
cradle  
power  
cord  
AC adapter  
cradle cable  
USB connector on the computer  
24  
About Your Device  
cradle  
4
Align the connector on the bottom of the device with the connector on  
the cradle, and, keeping the front of the device flush with the front of  
the cradle, lower the device onto the cradle.  
When the device is docked in the cradle, the connection status icon appears  
on the command bar (see page 36).  
The spare battery status light on the cradle operates as follows:  
Green — The spare battery is fully charged.  
Amber — The spare battery is charging.  
NOTE: The power button on the device indicates the charge status of the main  
battery. See the description of the power button lights on page 18 for  
more information.  
To remove the device from the cradle, pull the device straight up and out of  
the cradle.  
About Your Device  
25  
USB Charging  
You can charge your device battery when the cradle with the device is  
connected to a computer by a USB cable, and the computer is plugged into  
an electrical outlet and turned on.  
NOTE: USB charging will not take place if the device is turned on.  
You can charge the battery using a 5V/500mA USB port when the device is  
turned off.  
NOTE: Using an external USB hub with 5V/100mA ports to charge the device  
battery may cause a temporary voltage drop in the hub, and other USB devices  
connected to the ports on the hub may not work normally until the device  
is removed.  
NOTE: Charging the battery through a USB port takes more time than direct  
AC adapter charging.  
The device charger stops the charging process after 7 hours. If you need  
more than 7 hours to charge the device battery, disconnect and reconnect  
the USB cable to restart the charging process.  
26  
About Your Device  
 
USB connector on the computer  
Using the Sync Cable  
Use the sync cable to connect your device directly to the computer without  
using the cradle.  
NOTE: Depending on the configuration of your device, the sync cable  
is optional.  
To connect the sync cable:  
1
2
Connect one end of the cable to the USB connector on your computer.  
Connect the other end of the cable to your device.  
NOTICE: To avoid damaging the connector, press the two buttons on the sides  
of the connector to release the self-lock structure before pulling the connector  
out of the device.  
About Your Device  
27  
   
power  
cord  
device connector  
sync cable connector  
USB connector  
on the computer  
AC adapter  
sync cable  
use this cable end to  
connect to a computer  
or a projector  
Connecting to a Projector  
You can connect the device to a projector using a VGA cable.  
NOTE: The VGA option is available only with the VGA model of the device.  
NOTE: The VGA cable will not ship with your device unless you ordered it.  
NOTE: You need to install the Viewer program for the device to detect the  
projector. To configure the program, see the Help section in the program.  
To connect the device to the projector, connect the sync connector on the  
VGA cable to the device, and then connect the other connector of the  
VGA cable to the projector cable. Run the Viewer program for the device to  
detect the projector.  
28  
About Your Device  
   
Checking Built-In Storage  
The amount of on-board flash memory in your device is dependent on the  
device configuration and the operating-system image size. The memory is  
non-volatile, so the data saved here is not lost even if the device is totally out  
of power.  
To check the available non-volatile memory space on your device:  
1
2
3
Tap the Start button and tap Settings  
Tap the System tab and tap Memory  
.
.
Tap the Storage Card tab, and then select Built-in Storage from the  
drop-down menu to display the available space.  
Using Cards  
CompactFlash Cards  
Your device supports CompactFlash Type II cards. Some common types of  
cards include:  
Modem — Connect a telephone line for modem data communications.  
Wireless communication — Perform data communications without  
the use of cable connections. You can use cards, such as internal  
cards with Bluetooth wireless technology and 802.11b wireless LAN.  
Storage — Save data or install programs on a storage card.  
When you do not have a CompactFlash card installed, insert the plastic  
blank to protect the CompactFlash card slot.  
About Your Device  
29  
       
To install a CompactFlash card:  
1
If a blank is installed, remove it.  
tab  
notch in  
blank  
CompactFlash  
card slot  
2
Align the tab on the back of the CompactFlash card with the notch  
in the CompactFlash card slot, and slide the card into the slot.  
NOTICE: Do not force the card. If you feel resistance, remove the card, check  
the orientation, and reinsert it.  
See the documentation that came with the card for information on using  
the card.  
30  
About Your Device  
 
Secure Digital Memory Cards  
Use Secure Digital memory cards to save or back up data.  
To install a Secure Digital memory card:  
1
If a card is already installed, press in the card to release it, and then  
remove it.  
blank  
2
Ensure that the card is oriented correctly, and slide it into the slot until  
you feel a click.  
NOTICE: Do not force the card. If you feel resistance, remove the card, check  
the orientation, and reinsert it.  
See the documentation that came with the card for information on using  
the card.  
About Your Device  
31  
   
Performing a Reset  
Soft Reset  
When you perform a soft reset, the device deletes any data that has not been  
saved but saves any data that has been stored in memory. Try performing a  
soft reset if the device does not respond when you tap the display or press  
a button.  
To perform a soft reset, use the reset stylus to press the reset button.  
reset stylus  
reset button  
32  
About Your Device  
     
Hard Reset  
NOTICE: When you perform a hard reset, you lose all the data stored in your  
device memory, and any programs that you installed on your device.  
Perform a hard reset if:  
You want to delete all the data stored in your device memory.  
You forget your password and need to clear it.  
Your device is experiencing severe operational problems and you have  
already attempted a soft reset.  
NOTICE: It is strongly recommended that you back up your data before you  
perform a hard reset. See ActiveSync Help on your computer for  
more information.  
To perform a hard reset:  
1
2
3
Press and hold the power button.  
Using the reset stylus, hold the reset button for about 2 seconds.  
Follow the instructions on the screen.  
About Your Device  
33  
 
34  
About Your Device  
®
Using Microsoft Windows  
Mobile™ 2003 Second Edition  
Device Buttons and the Reset Stylus  
Your device has hardware buttons that control actions and scroll functions, and  
a stylus for selecting items and entering information.  
On the device, the stylus replaces the mouse:  
Tap — Touch the screen once with the stylus to open items and  
select options.  
Drag — Hold the stylus and drag across the screen to select text and  
images. Drag in a list to select multiple items.  
Tap and hold — Tap and hold the stylus on an item to see a list of actions  
available for that item. On the pop-up menu that appears, tap the action  
you want to perform.  
See "Entering Information" on page 43 for more information.  
Today Screen  
When you turn on your device for the first time each day (or after 4 hours of  
inactivity), the Today screen appears. You can also view the Today screen by  
tapping the Start button and then tapping Today. The Today screen displays  
the date and information about the device owner, today’s calendar, and  
important tasks. To customize the Today screen:  
1
2
Tap the Start button and tap Settings  
Tap the Personal tab and tap Today  
.
.
Use the Appearance tab to change the background that displays on the  
Today screen.  
Use the Items tab to change the items that appear on the Today screen.  
Using Microsoft Windows Mobile 2003 Second Edition  
35  
           
volume control icon  
Start  
button  
connection icon  
connection  
status icon for  
®
Bluetooth  
wireless  
technology  
New items menu  
Status Icons  
NOTE: If there is not enough room to display all notification icons, the  
notification icon,  
all notifications.  
, displays. Tap the notification icon to view  
36  
Using Microsoft Windows Mobile 2003 Second Edition  
     
Icon  
Description  
Turns sound on and off.  
Backup battery is low.  
Main battery is charging.  
Main battery is low.  
Main battery is very low.  
Main battery is full.  
Connection is active. Tap the icon to configure  
connections.  
Connection is not detected.  
Wireless network is detected.  
Synchronization is beginning or ending.  
Synchronization is occurring.  
New instant message(s).  
New e-mail message(s).  
Using Microsoft Windows Mobile 2003 Second Edition  
37  
Programs  
You can switch from one program to another by selecting a program from the  
Start menu. To access programs that are not listed in the Start menu, tap the  
Start button, tap Programs, and then tap the program name.  
NOTE: Some programs have abbreviated labels for check boxes and  
drop-down menus. To see the full spelling of an abbreviated label, tap and hold  
the stylus on the label. Drag the stylus off the label so that the command is not  
carried out.  
Program Buttons  
You can also switch to some programs by pressing a program button.  
Your device has four program buttons located on the front of the device.  
The icons on the buttons identify the programs to which they switch.  
By default, the buttons launch Home, Messaging, Contacts, and Calendar.  
Switcher Bar  
You can also use Switcher Bar to switch to or close open programs. To launch  
Switcher Bar:  
1
2
Tap the Start button and tap Settings  
Tap the System tab and tap Switcher Bar  
The Switcher Bar icon, , appears in the navigation bar.  
Tap to view a list of all open programs. In the Switcher Bar menu:  
.
.
Tap Brightness settings or Power settings to configure those settings.  
Tap a program name to switch to that program.  
Tap Exit current program to close the current program.  
Tap Exit all programs to close all open programs.  
Tap Exit Switcher Bar to close the menu.  
The following table contains a partial list of programs that are on your  
device. See the Dell™ Companion CD for additional programs that you can  
install on your device.  
38  
Using Microsoft Windows Mobile 2003 Second Edition  
           
Icon  
Program  
Description  
ActiveSync  
Synchronize information  
between your device and  
your computer.  
Calendar  
Keep track of your  
appointments and create  
meeting requests.  
Contacts  
Keep track of your friends  
and colleagues.  
Messaging  
Send and receive e-mail  
messages.  
Pocket Internet Explorer  
Browse websites and WAP  
sites, and download new  
programs and files from the  
Internet.  
Notes  
Create handwritten or  
typed notes, drawings, or  
recordings.  
Tasks  
Keep track of your tasks.  
Pocket Excel  
Create new workbooks or  
view and edit Excel  
workbooks that you created  
on your computer.  
MSN Messenger  
Send and receive instant  
messages with your MSN  
Messenger contacts.  
Pocket Word  
Create new documents or  
view and edit Word  
documents that you created  
on your computer.  
Using Microsoft Windows Mobile 2003 Second Edition  
39  
 
Navigation Bar and Command Bar  
The navigation bar is located at the top of the screen. It displays the active  
program and current time and allows you to switch to other programs and  
close screens.  
Use the command bar at the bottom of the screen to perform tasks in  
programs. The command bar includes menu names, icons, and the input  
panel icon. To create a new item in the current program, tap New. To see the  
name of an icon, tap and hold the stylus on the icon. Drag the stylus off the  
icon so that the command is not carried out.  
navigation bar  
Start menu  
command bar  
40  
Using Microsoft Windows Mobile 2003 Second Edition  
   
Pop-Up Menus  
With pop-up menus, you can quickly select an action for an item. For  
example, you can use the pop-up menu in the contact list to delete a  
contact, make a copy of a contact, or send an e-mail message to a contact.  
The actions in the pop-up menus vary from program to program. To access a  
pop-up menu, tap and hold the stylus on an item name. When the menu  
appears, lift the stylus and tap the action you want to perform. To close the  
menu without performing an action, tap anywhere outside the menu.  
Finding and Organizing Information  
The Find feature on your device helps you to quickly locate information.  
On the Start menu, tap Find. Enter the item that you want to find, select a  
data type from the drop-down menu, and then tap Go to start the search.  
Using Microsoft Windows Mobile 2003 Second Edition  
41  
         
You can also use the File Explorer to find files on your device and to organize  
your files into folders. On the Start menu, tap Programs and tap  
File Explorer  
.
sort menu  
folder location  
Backing Up Data  
To prevent or minimize data loss, you should periodically back up the data  
stored on your device. Use ActiveSync to synchronize the files on your device  
with the files on your computer. You can also drag and drop files from your  
device to your computer using Windows Explorer. See the ActiveSync Help  
on your computer for additional information.  
42  
Using Microsoft Windows Mobile 2003 Second Edition  
   
Entering Information  
You have several options for entering information:  
Use the input panel to enter typed text using the soft keyboard or another  
input method.  
Write directly on the screen with the stylus.  
Draw pictures on the screen with the stylus.  
Speak into your device microphone to record a message.  
®
®
Use Microsoft ActiveSync to synchronize or copy information from your  
computer to your device. For more information on ActiveSync, see ActiveSync  
Help on your computer.  
Entering Text Using the Input Panel  
Use the input panel to enter information in any program on your device.  
You can type using the soft keyboard or write using Letter Recognizer, Block  
Recognizer, or Transcriber. The characters appear as typed text on the screen.  
input panel icon  
To show or hide the input panel, tap the input panel icon. Tap the arrow next  
to the input panel icon to change input methods.  
Entering Information  
43  
         
When you use the input panel, your device anticipates the word you are  
typing or writing and displays it above the input panel. When you tap the  
displayed word, the word is inserted at the insertion point. The more you use  
your device, the more words it learns to anticipate.  
suggested words  
To change word suggestion options, such as the number of words suggested:  
1
2
3
Tap the Start button and tap Settings  
Tap the Personal tab, tap Input, and then tap the Word Completion tab.  
Select the desired settings and tap OK  
.
.
Typing With the Soft Keyboard  
1
2
Tap the arrow next to the input panel icon and tap Keyboard.  
Tap the keys on the soft keyboard with your stylus.  
44  
Entering Information  
   
Letter Recognizer  
Letter Recognizer allows you to use your stylus to write letters on the screen  
as you would write them on paper.  
NOTE: Letter Recognizer is included with the English, French, German,  
Italian, and Spanish operating systems. Other versions do not support  
Letter Recognizer.  
1
2
Tap the arrow next to the input panel icon and tap Letter Recognizer  
.
With your stylus, write a letter between the lines that appear on the  
bottom of the screen.  
The letters are converted to typed text on the screen. For specific  
instructions on using Letter Recognizer, tap the question mark next to  
the writing area.  
NOTE: Tap Demo to learn the character strokes that the device can recognize.  
Block Recognizer  
Block Recognizer allows you to use character strokes that are similar to those  
used on other handheld devices.  
NOTE: Block Recognizer is included with the English, French, German,  
Italian, and Spanish operating systems. Other versions do not support  
Block Recognizer.  
1
2
Tap the arrow next to the input panel icon and tap Block Recognizer  
.
Using your stylus, write the appropriate character stroke in the box that  
appears at the bottom of the screen.  
The character strokes are converted to typed text on the screen. For  
specific instructions on using Block Recognizer, tap the question mark  
next to the writing area.  
NOTE: Tap Demo to learn the character strokes that the device can recognize.  
Transcriber  
Transcriber allows you to write anywhere on the screen using the stylus  
similar to the way that you would write on paper. Unlike Letter Recognizer  
and Block Recognizer, you can write a sentence or more, and then pause to  
let Transcriber change the written characters to typed characters.  
Entering Information  
45  
           
NOTE: Transcriber is included with the English, French, and German operating  
systems. Other versions do not support Transcriber.  
1
2
Tap the arrow next to the input panel icon and tap Transcriber.  
With your stylus, write anywhere on the screen.  
When you pause, Transcriber converts your written characters to typed  
characters. For specific instructions on using Transcriber, tap the  
question mark in the lower right hand corner of the screen.  
Editing Typed Text  
To edit or format typed text, you must select it first:  
1
2
3
Drag the stylus across the text that you want to select.  
Tap and hold the selected text.  
Tap the appropriate editing command in the pop-up menu.  
You can also tap Edit at the bottom of the screen to select  
editing commands.  
Writing on the Screen  
In any program that accepts written text, such as the Notes program and the  
Notes tab in some programs, you can use your stylus to write directly on the  
screen. You can edit and format what you have written and convert the  
information to text at a later time.  
NOTE: Some programs that accept written text may not have the pen icon. See  
the documentation for that program to find out how to switch to writing mode.  
To write on the screen, tap the pen icon to switch to writing mode.  
This action displays lines on the screen to help you write.  
46  
Entering Information  
       
pen icon  
Editing Written Text  
To edit or format written text, you must select it first:  
1
2
3
4
Tap the pen icon to deselect it.  
Drag the stylus across the text that you want to select.  
Tap and hold the selected text.  
Tap the appropriate editing command in the pop-up menu.  
You can also tap Edit at the bottom of the screen to select  
editing commands.  
5
Tap the pen icon to switch back to writing mode.  
Entering Information  
47  
   
To convert written text to print-style text, tap Tools and tap Recognize  
.
If you want to convert only certain words, select them before tapping  
Recognize (or tap and hold the selected words and then tap Recognize on  
the pop-up menu). If a word is not recognized, it is not converted to  
print-style text.  
If the conversion is incorrect, you can select different words from a list of  
alternatives or return to the original written text:  
1
2
Tap and hold the incorrect word.  
On the pop-up menu, tap Alternates  
.
A menu with a list of alternative words appears.  
3
Tap the correct word, or tap the written text at the top of the menu to  
return to the original written text.  
48  
Entering Information  
alternate  
words  
Tips for getting good recognition:  
Write neatly.  
Write on the lines and draw descenders below the line. Write the cross  
of the "t" and apostrophes below the top line so that they are not  
confused with the word above. Write periods and commas above  
the line.  
For better recognition, try changing the zoom level to 300 percent  
using the Tools menu.  
Write the letters of a word closely and leave big gaps between words so  
that the device can easily determine where words begin and end.  
Hyphenated words, foreign words that use special characters such as  
accents, and some punctuation cannot be converted.  
You cannot add written text to a word to change it after the word has  
been recognized. You must delete the written word and write the  
new word.  
Entering Information  
49  
Drawing on the Screen  
You can draw on the screen the same way that you write on the screen;  
however, selecting and editing drawings is different than selecting and  
editing written text. For example, selected drawings can be resized, while  
written text cannot.  
Creating a Drawing  
NOTE: To zoom in or out on your drawing, tap Tools and tap a zoom level.  
Cross three ruled lines on your first stroke. A drawing box appears.  
Subsequent strokes that touch or are inside of the drawing box become part  
of the drawing. Drawings that do not cross three ruled lines are treated as  
written text.  
drawing box  
50  
Entering Information  
     
Editing a Drawing  
To edit or format a drawing, you must select it first:  
1
Tap and hold the stylus on the drawing until the selection handle appears.  
To select multiple drawings, deselect the pen icon and drag to select  
the drawings.  
2
3
Tap and hold the selected drawing and tap an editing command on the  
pop-up menu.  
You can cut, copy, and paste selected drawings by tapping and holding  
the selected drawing and then tapping an editing command on the  
pop-up menu.  
You can also tap Edit at the bottom of the screen to select  
editing commands.  
To resize a drawing, ensure that the Pen icon is not selected, and drag a  
selection handle.  
Recording a Message  
In any program where you can write or draw on the screen, you can also  
quickly capture thoughts, reminders, and phone numbers by recording a  
message. In Calendar, Tasks, and Contacts, you can include a recording in  
the Notes tab. In the Notes program, you can either create a stand-alone  
recording or include a recording in a written note. If you want to include the  
recording in a note, open the note first. In the Messaging program, you can  
add a recording to an e-mail message.  
To record a message:  
1
2
Hold the microphone near your mouth or other source of sound.  
Press and hold the Record button on the side of your device until  
it beeps.  
3
4
While holding down the Record button, make your recording.  
To stop recording, release the Record button.  
The device beeps twice. The new recording appears in the note list or  
as an embedded icon.  
NOTE: You can also make a recording by tapping the Record icon on the  
Recording toolbar.  
Entering Information  
51  
       
To play a recording, tap the name of the recording in the list or tap the  
speaker icon in the note.  
Using My Text  
When using Messaging or MSN Messenger, use My Text to quickly insert  
preset or frequently used messages. To insert a message, tap My Text and tap  
a message.  
NOTE: You can add text to a My Text message after you insert the message.  
To edit a My Text message:  
1
2
3
In Messaging or MSN Messenger, tap Tools  
Tap Edit My Text Messages  
.
.
Make the changes and tap OK  
.
52  
Entering Information  
   
Adjusting Settings  
You can adjust the device settings to suit the way you work. To see available  
options, tap the Start button and tap Settings  
.
NOTE: Depending on the features of your device, you might have additional tabs  
and additional items on the tabs.  
See Pocket PC Help on your device for additional information on adjusting  
settings (tap the Start button and tap Help).  
Personal Tab  
Buttons — Assign the programs that launch when you press the  
hardware buttons.  
Input — Adjust the settings for input method, word completion, and  
other options.  
Menus — Add or remove items from the Start menu.  
Owner Information — Enter your contact information.  
Password — Set a password to protect the data stored on your device.  
Sounds & Notification — Adjust the volume and set notifications.  
See "Notifications" on page 69 for more information.  
Today — Customize the look and the information that is displayed on  
the Today screen.  
System Tab  
®
About — Find information about Microsoft Windows Mobile™ 2003  
Second Edition and your device.  
Brightness — Adjust the brightness settings to conserve power.  
Certificates — View or delete certificates stored on your device.  
Certificates help establish your identity and the identity of other  
computers to prevent unauthorized users from accessing your data.  
Clock & Alarms — Change the time or set the alarm.  
Adjusting Settings  
53  
             
Memory — Allocate memory for data and program storage. View free  
and used memory, storage card memory, and running programs.  
Microphone — Adjust the microphone gain.  
Power — Check the battery or charge status. Set the amount of time  
that the device can remain idle before it turns off on the Advanced tab.  
Regional Settings — View and change the formatting for regional  
settings, such as currency, time, and date.  
Remove Programs — Remove programs from your device. For more  
information, see "Adding and Removing Programs" on page 71.  
Screen — Adjust the screen if your device is not responding accurately  
to taps, and select the screen orientation that you want to use.  
Switcher Bar — Adjust the settings of the Switcher Bar program  
launcher utility.  
System Information — View technical information about your device.  
Connections Tab  
Beam — Receive infrared beams from other devices.  
®
Bluetooth Turn on the radio with Bluetooth wireless technology  
and off, and create and edit bonded devices. By default, the radio is off.  
Connections — Add and configure modem or server connections.  
Dell WLAN Utility — Available only on devices with Wi-Fi.  
Network Cards — Configure your network adapter settings.  
54  
Adjusting Settings  
     
®
®
Using the Microsoft ActiveSync  
Program  
About ActiveSync  
You can synchronize the information on your computer with the information  
on your device with ActiveSync. Synchronization compares the data on your  
device with the data on your computer and updates both with the most recent  
information. For example:  
Keep Microsoft Pocket Outlook data up-to-date by synchronizing your  
device with Microsoft Outlook data on your computer.  
Synchronize Microsoft Word and Microsoft Excel files between your device  
and your computer. Your files are automatically converted to the correct format.  
NOTE: By default, ActiveSync does not automatically synchronize all types of  
information. You can change ActiveSync options to synchronize specific types  
of information.  
With ActiveSync, you can also:  
Back up and restore your device data.  
Copy (rather than synchronize) files between your device and your computer.  
Select a synchronization mode to control when synchronization occurs.  
For example, you can synchronize continuously or only when you select  
the synchronize command.  
Select which information types are synchronized and control how much  
data is synchronized. For example, you can choose how many weeks of  
past appointments you want synchronized.  
®
To synchronize your data, you need both the Microsoft Windows and  
Pocket PC versions of ActiveSync. You must install the Windows version of  
ActiveSync on your computer using the Dell™ Companion CD. The Pocket PC  
version is already installed on your device.  
NOTE: Before connecting your device to a computer for the first time, ensure that  
you install ActiveSync on the computer using the Dell™ Companion CD.  
Using Microsoft ActiveSync  
55  
       
Installing and Using ActiveSync  
To install ActiveSync:  
1
2
3
4
Insert the Dell Companion CD.  
Click Getting Started to access the main menu.  
Click Start Here  
.
Click Install ActiveSync and follow the instructions on the screen.  
After the installation is complete, the ActiveSync Setup Wizard helps you to  
connect your device to your computer, set up a partnership so that you can  
synchronize information between your device and your computer, and  
customize your synchronization settings. Your first synchronization process  
automatically begins when you complete the wizard.  
NOTE: The device must be powered on for the synchronization process  
to occur.  
During your first synchronization, information that was stored in Outlook  
on your computer is copied to Calendar, Contacts, and Tasks on your device.  
After you set up ActiveSync and complete the first synchronization process,  
you can initiate synchronization from your device. To switch to ActiveSync  
on your device, tap the Start button and tap ActiveSync. If you have a  
wireless LAN card, you can synchronize remotely from your device.  
To find information on using ActiveSync on your device, open ActiveSync  
on your device, tap the Start button, and then tap Help  
.
To find information on using ActiveSync on your computer, open  
ActiveSync on your computer, and click HelpMicrosoft ActiveSync Help  
.
56  
Using Microsoft ActiveSync  
   
Scheduling and Communicating  
About Microsoft® Pocket Outlook  
Pocket Outlook includes Calendar, Contacts, Tasks, Messaging, and Notes. You  
can use these programs individually or together. For example, e-mail addresses  
stored in Contacts can be used to address e-mail messages in Messaging.  
®
Using Microsoft ActiveSync , you can synchronize information in Microsoft  
Outlook or Microsoft Exchange on your computer with your device. You can  
also synchronize this information directly with an Exchange server. Each time  
you synchronize, ActiveSync compares the changes you made on your device  
and computer or server and updates both computers with the latest  
information. For information on using ActiveSync, see ActiveSync Help on  
your computer.  
You can switch to any of the following programs through the Start menu.  
Calendar  
Use Calendar to schedule appointments, including meetings and other events.  
You can check your appointments in one of several views (Agenda, Day, Week,  
Month, and Year) and easily switch views by using the view menu. Tap the  
today icon to view the current date.  
Scheduling and Communicating  
57  
         
today icon  
view menu  
input panel icon  
NOTE: To customize Calendar, such as changing the first day of the week,  
tap Tools and tap Options.  
To create an appointment:  
1
In the Day or Week view, tap the desired date and time for  
the appointment.  
2
3
Tap New  
.
Tap a field to select it, and enter a description and a location using the  
input panel.  
4
5
If necessary, tap the date and time to change them.  
To see all available fields, tap the input panel icon to hide it. Enter the  
remaining information, if necessary.  
58  
Scheduling and Communicating  
 
6
7
To add notes, tap the Notes tab.  
You can enter text, draw, or create a recording. For more information on  
creating notes, see "Notes" on page 63.  
When you have finished entering information, tap OK to return to  
the calendar.  
To receive a notification for an appointment, select Remind me in the  
appointment settings. You can configure notifications through the Sounds &  
Notifications icon. For more information, see "Notifications" on page 69.  
Using the Summary Screen  
When you tap an appointment in Calendar, a summary screen displays.  
To change the appointment, tap Edit  
.
Creating Meeting Requests  
You can use Calendar to set up meetings with users of Outlook or Pocket  
Outlook. The meeting request is automatically created when you  
synchronize Messaging or when you connect to your e-mail server. To set  
how you want meeting requests sent, tap Tools and tap Options. If you send  
and receive e-mail messages through ActiveSync, select ActiveSync  
.
To schedule a meeting:  
1
2
Create an appointment.  
On the Appointment tab, tap the input panel to hide it, and then  
tap Attendees  
.
The Attendees field lists the e-mail addresses that you have entered  
in Contacts.  
3
Select the meeting attendees.  
The meeting notice is created automatically and placed in the  
Outbox folder.  
For more information on sending and receiving meeting requests, tap the  
Start button, tap Help, and then tap Calendar or Messaging  
.
Scheduling and Communicating  
59  
     
Contacts  
Use Contacts to maintain a list of your friends and colleagues. You can  
quickly share Contacts information with other device users using the  
infrared port.  
category  
search field  
NOTE: To change the way information is displayed in the list, tap Tools and  
tap Options.  
To create a contact:  
1
2
3
Tap the Start button and tap Contacts  
Tap New  
.
.
Using the input panel, enter a name and other contact information.  
Scroll down to see all available fields.  
60  
Scheduling and Communicating  
     
4
To assign the contact to a category, tap Categories and select a category  
from the list.  
In the contact list, you can display contacts by category.  
5
6
To add notes, tap the Notes tab. You can enter text, draw, or create a  
recording. For more information on creating notes, see "Notes"  
on page 63.  
When you have finished entering information, tap OK to return to  
the calendar.  
Finding a Contact  
You can find a contact using one of the following methods:  
In Contacts, enter a contact name in the field under the navigation bar.  
To show all contacts, clear text from the box or tap the arrow to the  
right of the box.  
In Contacts, tap the category list (labeled All Contacts by default) and  
select a category. To show all contacts again, tap All Contacts. To view  
a contact not assigned to a category, select None  
.
To view the names of companies your contacts work for, tap View in  
the contact list and tap By Company. The number of contacts that  
work for that company is displayed to the right of the company name.  
Tap the Start button, tap Find, and then enter the contact name.  
In the Type drop-down menu, tap Contacts, and then tap Go  
.
Using the Summary Screen  
When you tap a contact in the contact list, a summary screen is displayed.  
To change the contact information, tap Edit  
.
Tasks  
NOTE: To change the way information is displayed in the list, tap Tools and  
tap Options.  
Use Tasks to keep a list of things that you need to do.  
Scheduling and Communicating  
61  
         
sort menu  
To create a task:  
1
2
3
4
Tap the Start button and tap Tasks  
Tap New  
Enter a description using the input panel.  
.
.
If necessary, enter a start date and due date or other information by first  
tapping the field. Tap the input panel icon to hide it to see all available fields.  
5
6
7
To assign the task to a category, tap Categories and select a category  
from the list. In the task list, you can display tasks by category.  
To add notes, tap the Notes tab. You can enter text, draw, or create a  
recording. For more information on creating notes, see "Notes" on page 63.  
When you have finished entering information, tap OK to return to  
the calendar.  
NOTE: To quickly create a task with only a subject, tap Tools and tap Entry Bar.  
Tap Tap here to add a new task, and enter your task information.  
62  
Scheduling and Communicating  
Notes  
Quickly capture thoughts, reminders, ideas, drawings, and phone numbers  
with Notes. You can create a written note or a recording. You can also include  
a recording in a note. If a note is open when you create the recording, it is  
included in the note as an icon. If a note is not open, the recording is saved  
as a stand-alone recording.  
input panel icon  
record icon  
pen icon  
To create a note:  
1
2
3
Tap the Start menu, tap Programs, and then tap Notes  
Tap New  
.
.
Create your note by writing, drawing, typing, or recording. For more  
information on using the input panel, writing and drawing on the  
screen, and creating recordings, see "Entering Information" on page 43.  
Scheduling and Communicating  
63  
   
Messaging  
Use Messaging to send and receive e-mail messages:  
Synchronize e-mail messages using Exchange or Outlook on  
your computer.  
Send and receive e-mail messages by connecting directly to an e-mail  
server through an ISP or a network.  
Synchronizing E-Mail Messages  
You can synchronize e-mail messages along with the rest of your data if you  
enable Messaging synchronization in ActiveSync. For information on  
enabling Messaging synchronization, see ActiveSync Help on your computer.  
NOTE: You can also synchronize e-mail messages with your computer from a  
remote location. For more information, see "Getting Connected" on page 91.  
During synchronization:  
Messages are copied from the e-mail folders of Exchange or Outlook on  
your computer to the ActiveSync folder in Messaging on your device.  
By default, you receive:  
Messages from the past 3 days  
The first 100 lines of each message  
File attachments of less than 100 KB in size  
E-mail messages in the Outbox folder on your device are transferred to  
Exchange or Outlook on your computer, and then sent from  
those programs.  
ActiveSync to be transferred.  
Connecting Directly to an E-Mail Server  
In addition to synchronizing e-mail messages with your computer, you can  
send and receive e-mail messages by connecting to an e-mail server using a  
modem or network card connected to your device. You need to set up a  
remote connection to a network or an ISP, and a connection to your e-mail  
server. For more information, see "Getting Connected" on page 91.  
64  
Scheduling and Communicating  
             
When you connect to the e-mail server:  
New messages are downloaded to the device Inbox folder.  
Messages in the device Outbox folder are sent.  
Messages that have been deleted on the e-mail server are removed from  
the device Inbox folder.  
Messages that you receive directly from an e-mail server are linked to your  
e-mail server rather than to your computer. When you delete a message on  
your device, it is also deleted from the e-mail server the next time you  
connect depending on the settings you selected in ActiveSync.  
When you are working online, you read and respond to messages while  
connected to the e-mail server. Messages are sent as soon as you tap Send  
which saves space on your device.  
,
After you have downloaded new message headers or partial messages, you  
can disconnect from the e-mail server and then decide which messages to  
download completely. The next time you connect, Messaging downloads the  
messages you have marked for retrieval and sends the messages you have  
composed.  
Using the Message List  
Messages you receive are displayed in the message list. By default, the most  
recently received messages are displayed first in the list.  
When you receive a message, tap to open it. Unread messages are displayed  
in bold.  
Scheduling and Communicating  
65  
   
delete icon  
previous/next message  
forward icon  
When you connect to your e-mail server or synchronize with your computer,  
you receive by default:  
Messages from the last 5 days  
The first 100 lines of each new message  
File attachments of less than 100 KB in size  
The original messages remain on the e-mail server or your computer. You can  
mark the messages that you want to retrieve in full during your next  
synchronization or e-mail server connection. In the message list, tap and  
hold the message that you want to retrieve. On the pop-up menu, tap  
Mark for Download. The icons in the Inbox message list indicate  
message status.  
66  
Scheduling and Communicating  
You specify your downloading preferences when you set up the service or  
select your synchronization options. You can change the settings at any time:  
Change options for Messaging synchronization using ActiveSync  
options. For more information, see ActiveSync Help on your computer.  
Change options for direct e-mail server connections in Messaging on  
your device. Tap Tools and tap Options. On the Account tab, tap the  
service that you want to change. Tap and hold the service and select  
Delete to remove a service.  
Composing Messages  
To compose a message:  
1
2
Tap the Start button and tap Messaging  
.
Tap New  
.
Contacts icon  
record icon  
Scheduling and Communicating  
67  
   
3
In the To field, enter an e-mail of one or more recipients, separating  
them with a semicolon. Or tap the Contacts icon to select names from  
the contact list.  
NOTE: All e-mail addresses entered in the e-mail fields in Contacts appear in  
the Address Book.  
4
5
Compose your message. To enter preset or frequently used messages,  
tap My Text and select a message.  
Tap Send when you have finished the message.  
If you are working offline, the message is moved to the Outbox folder  
and sent the next time you connect.  
Managing E-Mail Messages and Folders  
By default, messages are displayed in one of five folders for each service you  
have created: Inbox, Deleted Items, Drafts, Outbox, or Sent Items. The  
Deleted Items folder contains messages that have been deleted on the  
device. The behavior of the Deleted Items and Sent Items folders depends  
on the options you have selected.To change the options, tap Tools in the  
message list and tap Options. On the Message tab, select your options.  
To create a new folder, tap Tools, and tap Manage Folders. To move a  
message to another folder, tap and hold the message in the message list and  
tap Move to on the pop-up menu.  
Folder Behavior With a Direct Connection to an E-Mail Server  
The behavior of the folders you create depends on whether you use  
ActiveSync, POP3, or IMAP4.  
If you use ActiveSync, e-mail messages in the Inbox folder in Outlook  
are automatically synchronized with your device. You can select to  
synchronize additional folders by designating them for ActiveSync.  
The folders you create and the messages you move are then mirrored  
on the server. For example, if you move messages from the Inbox folder  
to a folder named Family, and you have designated Family for  
synchronization, the server creates a copy of the Family folder and  
copies the messages into that folder. You can then read the messages  
while away from your computer.  
68  
Scheduling and Communicating  
   
If you use POP3 and you move e-mail messages to a folder you created,  
the link is broken between the messages on the device and their copies  
on the e-mail server. The next time you connect, the e-mail server  
detects that the messages are missing from the device Inbox and  
deletes them from the server. This prevents you from having duplicate  
copies of a message. However, you no longer have access to messages  
that you move to folders created from anywhere except the device.  
If you use IMAP4, the folders you create and the e-mail messages you  
move are mirrored on the server. Therefore, messages are available to  
you any time you connect to your e-mail server, whether it is from your  
device or computer. This synchronization of folders occurs whenever  
you connect to the server, create new folders, or rename/delete folders  
when connected.  
Notifications  
You can set your device to remind you when you have something to do.  
For example, if you have set up an appointment in Calendar, a task with a  
due date in Tasks, or an alarm in Clock, you are notified in one of the  
following ways:  
A message box appears on the screen.  
A sound, which you can specify, is played.  
A light flashes on your device.  
To configure the reminders and sounds for your device:  
1
2
Tap the Start button and tap Settings  
.
On the Personal tab, tap Sounds & Notifications  
.
Sounds tab — Adjust the volume and enable sounds.  
Notifications tab — Set notifications for specific events.  
Scheduling and Communicating  
69  
     
70  
Scheduling and Communicating  
Adding and Removing Programs  
Programs that were already installed when you received your device are stored  
in ROM. You cannot remove these programs, and you never accidentally lose  
ROM contents. ROM programs can be updated using installation programs  
with the *.xip extension. You can save data to either ROM or RAM.  
You can install any program created for your device as long as your device has  
sufficient memory. The most popular place to find software for your device is  
®
www.microsoft.com/windowsmobile  
.
Adding Programs Using Microsoft®  
ActiveSync®  
You need to install the appropriate software for your device on your computer  
before installing software on your device. See "Using the Microsoft®  
ActiveSync® Program" on page 55 for more information.  
1
Determine your device and processor type so that you know which  
version of the software to install:  
a
b
c
Tap the Start button and tap Settings  
On the System tab, tap About  
From the Version tab, record the processor information.  
.
.
2
3
Download the software to your computer (or insert the CD or floppy that  
contains the software into your computer). You may see a single *.xip  
,
*.exe, or *.zip file, a Setup.exe file, or several versions of files for different  
device types and processors. Ensure that you select the program designed  
for the Pocket PC and your device processor type.  
Read any installation instructions, readme files, or documentation that  
comes with the program. Many programs provide special  
installation instructions.  
Adding and Removing Programs  
71  
           
4
5
Connect your device to your computer.  
Double-click the *.exe file.  
If the file is an installer file, the installation wizard begins. Follow the  
directions on the screen. Once the software has been installed on your  
computer, the installer automatically transfers the software to  
your device.  
If the file is not an installer file, you receive an error message stating  
that the program is valid but that it is designed for a different type of  
computer. You need to move this file to your device. If you cannot find  
any installation instructions for the program in the readme file or  
documentation, use ActiveSync Explore to copy the program file to the  
Program Files folder on your device. For more information on copying  
files using ActiveSync, see ActiveSync Help on your computer.  
To open a program after the installation is complete, tap the Start button,  
tap Programs, and then tap the program icon.  
Downloading Programs From the Internet  
1
Determine your device and processor type so that you know which  
version of the software to install:  
a
b
c
Tap the Start button and tap Settings  
On the System tab, tap About  
From the Version tab, record the processor information.  
.
.
2
Using Pocket Internet Explorer, download the program to your device.  
You may see a single *.xip *.exe or *.zip file, a Setup.exe file, or several  
,
versions of files for different device types and processors. Ensure that  
you select the program designed for the Pocket PC and your device  
processor type.  
3
4
Read any installation instructions, readme files, or documentation that  
comes with the program. Many programs provide special  
installation instructions.  
Tap the file, such as a *.xip or *.exe file.  
The installation wizard begins. Follow the directions on the screen.  
72  
Adding and Removing Programs  
   
Adding a Program to the Start Menu  
1
Tap the Start button and tap Settings.  
2
Tap Menus, tap the Start Menu tab, and then tap the check box for  
the program.  
If the program is not listed, you can either use File Explorer on the  
device to move the program to the Start Menu folder, or use  
ActiveSync on the computer to create a shortcut to the program and  
place the shortcut in the Start Menu folder.  
Using File Explorer on the Device  
1
2
Tap the Start button, tap Programs, and tap File Explorer  
.
Locate the program. Tap the folder list (labeled My Documents by  
default) and then tap My Device to see a list of all folders on  
the device.  
3
4
5
Tap and hold the program name and tap Cut on the pop-up menu.  
®
Open the Start Menu folder located in the Windows folder.  
Tap and hold a blank area of the window, and tap Paste on the  
pop-up menu.  
The program now appears on the Start menu. For more information on  
using File Explorer, see "Finding and Organizing Information" on page 41.  
Using ActiveSync on the Computer  
Use Explorer in ActiveSync to explore your device files and locate the  
program. Right-click the program and click Create Shortcut. Move the  
shortcut to the Start Menu folder in the Windows folder. The shortcut now  
appears on the Start menu. For more information, see ActiveSync Help on  
your computer.  
Adding and Removing Programs  
73  
         
Error Message When Installing Software  
When installing software on your device, you may receive the following  
error message:  
The program you have installed may not display  
properly because it was designed for a previous  
version of Microsoft® Windows Mobile™ software.  
To correct the error:  
1
2
Tap ok to continue installing the software program.  
Run the program in portrait mode. See "Changing the Display Mode  
on Your Device" on page 74.  
NOTE: Most device programs function with the Windows Mobile 2003 Second  
Edition operating system when using portrait mode. Dell cannot guarantee  
proper functioning of a program that was not written for Windows Mobile 2003  
Second Edition.  
NOTE: The Dell Axim X50 has the Windows Mobile 2003 Second Edition  
operating system installed. Most device software packages currently available  
were designed for previous versions of Windows Mobile. If you need technical  
assistance with the software you are trying to install, contact the manufacturer  
of the software. Dell does not provide support for third-party electronics  
and accessories.  
For more information on the Dell™ Electronics and Accessories Technical  
Support Policy, search for Dell Knowledge Base article RA1062902 at  
support.dell.com.  
Changing the Display Mode on Your Device  
To change the display mode from landscape to portrait:  
1
2
3
4
Tap the Start button and tap Settings.  
In the Settings window, tap the System tab and tap Screen  
In the Screen window, tap Portrait to select portrait mode.  
Tap ok and close the window.  
.
NOTE: To change the display mode from portrait to landscape, follow the steps  
in reverse order.  
74  
Adding and Removing Programs  
   
File Download Security Warning  
The following File Download Security Warning message appears when  
attempting to install software programs onto your Dell system running  
®
®
Microsoft Window XP Service Pack 2 (SP2).  
As a safety precaution, the File Download Security Warning appears  
whenever you attempt to install a software program onto your system. This  
occurs regardless of who makes the software you are attempting to install.  
NOTE: This warning is not indicative of a problem with your Dell system.  
Removing Programs  
Tap the Start button and tap Settings  
1
.
2
Tap the System tab and tap Remove Programs  
.
If the program does not appear in the list of installed programs, use File  
Explorer on your device to locate the program.  
3
Tap and hold the name of the program, and tap Delete in the  
pop-up menu.  
Adding and Removing Programs  
75  
       
76  
Adding and Removing Programs  
Using Companion Programs  
The companion programs include Microsoft Pocket Word, Microsoft Pocket  
Excel, Microsoft Money, Windows Media Player for Pocket PC, and  
Microsoft Reader.  
To switch to a companion program on your device, tap the Start button, tap  
Programs, and then tap the program name.  
Microsoft® Pocket Word  
Pocket Word works with Microsoft Word on your computer to give you easy  
access to copies of your documents. You can create new documents on your  
device, or you can copy documents from your computer to your device.  
Synchronize documents between your computer and your device so that you  
have the most up-to-date content in both locations.  
Use Pocket Word to create documents, such as letters, meeting minutes, and  
travel reports. To create a new file:  
1
2
Tap the Start button Programs Pocket Word  
Tap New  
.
.
A blank document appears. Or, if you selected a template for new  
documents in the Options dialog box, the template appears with  
appropriate text and formatting already provided.  
Using Companion Programs  
77  
     
formatting  
toolbar  
show/hide  
formatting toolbar  
You can open only one document at a time. If you open a second document,  
you are asked to save the first one. You can create, save, or edit a document  
in a variety of formats, including Word (.doc), Pocket Word (.psw),  
Rich Text Format (.rtf), and Plain Text (.txt).  
Pocket Word contains a list of the files stored on your device. Tap a file in  
the list to open it. To delete, make copies of, or send files, tap and hold a file  
in the list. Then select the appropriate action in the pop-up menu.  
You can enter information in Pocket Word in one of four modes: typing,  
writing, drawing, or recording. These modes are displayed on the View menu.  
Each mode has its own toolbar, which you can show and hide by tapping the  
Show/Hide Toolbar icon on the command bar.  
78  
Using Companion Programs  
To change the zoom magnification, tap View, tap Zoom, and then select the  
percentage that you want. Select a higher percentage to enter text and a  
lower percentage to see more of your document.  
If you are opening a Word document created on a computer, select  
Wrap to Window on the View menu so that you can see the entire document.  
Pocket Excel  
Pocket Excel works with Microsoft Excel on your computer to give you easy  
access to copies of your workbooks. You can create new workbooks on your  
device, or you can copy workbooks from your computer to your device.  
Synchronize workbooks between your computer and your device so that you  
have the most up-to-date content in both locations.  
Use Pocket Excel to create workbooks, such as expense reports and mileage  
logs. To create a new file:  
1
2
Tap the Start button Programs Pocket Excel  
Tap New  
.
.
A blank workbook appears. Or, if you selected a template for new  
workbooks in the Options dialog box, the template appears with  
appropriate text and formatting already provided.  
Using Companion Programs  
79  
   
formatting  
toolbar  
show/hide  
formatting toolbar  
You can open only one workbook at a time. If you open a second workbook,  
you are asked to save the first one. You can create, save, or edit a workbook in  
a variety of formats, including Pocket Excel (.pxl) and Excel (.xls).  
Pocket Excel contains a list of the files stored on your device. Tap a file in the  
list to open it. To delete, make copies of, or send files, tap and hold a file in  
the list. Then select the appropriate action from the pop-up menu.  
Pocket Excel provides fundamental spreadsheet tools, such as formulas,  
functions, sorting, and filtering. To display the toolbar, tap View and  
tap Toolbar  
.
80  
Using Companion Programs  
If your workbook contains sensitive information, you can protect it with a  
password. To set a password, open the workbook, tap Edit, and then tap  
Password. Every time you open the workbook, you need to enter the  
password, so choose one that is easy for you to remember but difficult for  
others to guess.  
Tips for Working in Pocket Excel  
Use the following tips when working in large worksheets in Pocket Excel:  
Tap View and tap Full Screen to see as much of your worksheet as  
possible. To exit full-screen mode, tap Restore  
.
Show and hide window elements. Tap View and then tap the elements  
that you want to show or hide.  
Freeze panes on a worksheet. First select the cell where you want to  
freeze panes. Tap View and tap Freeze Panes. You might want to freeze  
the top and leftmost panes in a worksheet to keep row and column  
labels visible as you scroll through a sheet.  
Split panes to view different areas of a large worksheet. Tap View and  
tap Split. Drag the split bar to where you want it. To remove the split,  
tap View and tap Remove Split  
.
Show and hide rows and columns. To hide a row or column, select a cell  
in the row or column you want to hide. Tap Format, tap Row or  
Column, and then tap Hide. To show a hidden row or column, tap  
Tools, tap Go To, and then type a reference that is in the hidden row or  
column. Then tap Format, tap Row or Column, and then tap Unhide  
.
For more information on using Pocket Excel, tap the Start button and  
tap Help  
.
MSN Messenger  
With the MSN Messenger instant message program, you can:  
See who is online.  
Send and receive instant messages.  
Have instant message conversations with groups of contacts.  
Using Companion Programs  
81  
         
To use MSN Messenger, you must have a Microsoft Passport account or a  
Microsoft Exchange e-mail account. You must have a Passport to use  
MSN Messenger Service. If you have a Hotmail or MSN account, you  
already have a Passport. Once you have obtained either a Microsoft Passport  
or a Microsoft Exchange account, you are ready to set up your account.  
NOTE: Sign up for a Microsoft Passport account at www.passport.com. Get a  
free Microsoft Hotmail e-mail address at www.hotmail.com.  
To switch to MSN Messenger, tap the Start button Programs  
MSN Messenger  
.
Setting Up  
Before you can connect, you must enter Passport or Exchange  
account information.  
To set up an account and sign in:  
1
2
3
Tap the Start button Programs MSN Messenger  
.
Tap Tools and tap Options  
.
On the Accounts tab, enter your Passport or Exchange  
account information.  
4
To sign in, tap the sign-in screen and enter your e-mail address  
and password.  
Working With Contacts  
The MSN Messenger window shows all of your messenger contacts at a  
glance, divided into Online and Not Online categories. From this view,  
while connected, you can chat, send an e-mail, block the contact from  
chatting with you, or delete contacts from your list using the pop-up menu.  
NOTE: If you already use MSN Messenger on your computer, your contacts  
show up on your device without having to be added.  
To see others online without them seeing you, tap Tools My Status  
Appear Offline  
.
If you block a contact, you appear offline but remain on the blocked  
contact's list. To unblock a contact, tap and hold the contact, and then tap  
Unblock on the pop-up menu.  
82  
Using Companion Programs  
       
Chatting With Contacts  
Tap a contact name to open a chat window. Enter your message in the  
text entry area at the bottom of the screen or tap My Text to enter a  
preset message, and then tap Send  
.
To invite another contact to a multiuser chat, tap Tools, tap Invite, and  
then tap the contact you want to invite.  
To switch back to the main window without closing a chat, tap the  
Contacts icon. To revert back to your chat window, tap Chats, and  
select the person with whom you were chatting.  
To know if the contact you are chatting with is responding, look for the  
message under the text entry area.  
For more information on using MSN Messenger, tap the Start button and  
tap Help  
.
Microsoft Windows Media® Player for  
Pocket PC  
Use Windows Media Player for Pocket PC to play digital audio and video files  
that are stored on your device or on a network. To switch to Windows Media  
Player for Pocket PC, tap the Start button Programs Windows Media  
Use Windows Media Player on your computer to copy digital audio and  
.
video files to your Pocket PC. You can play Windows Media and MP3 files  
on your Pocket PC.  
For more information about using Windows Media Player for Pocket PC, tap  
the Start button and tap Help  
.
Using Companion Programs  
83  
     
84  
Using Companion Programs  
®
Using Microsoft Pocket  
Internet Explorer  
Use Pocket Internet Explorer to view Web or WAP pages:  
During synchronization with your computer, download your favorite links  
and mobile favorites that are stored in the Mobile Favorites subfolder in  
Internet Explorer on your computer.  
Connect to an Internet service provider (ISP) or network and browse the  
Web. For more information on connecting to the Internet, see "Getting  
Connected" on page 91.  
When the device is connected to an ISP or network, you can also download  
files and programs from the Internet or intranet.  
To switch to Pocket Internet Explorer, tap the Start button and tap  
Internet Explorer  
.
Mobile Favorites  
If you are using Microsoft Internet Explorer 5.0 or later on your computer, you  
can download mobile favorites to your device. Synchronizing mobile favorites  
downloads Web content to your device so that you can view pages while you  
are disconnected from your ISP and computer. Use the Internet Explorer  
®
plug-in installed with Microsoft ActiveSync to create mobile favorites quickly.  
To create a mobile favorite on your computer and download it to your device:  
1
On your computer, open Internet Explorer and click Tools Create  
Mobile Favorite  
.
2
3
4
To change the link name, enter a new name in the Name box.  
Specify an update schedule next to Update (optional).  
Click OK  
.
Internet Explorer downloads the latest version of the page to  
your computer.  
Using Microsoft Pocket Internet Explorer  
85  
           
5
6
7
In Internet Explorer on the computer, right-click the mobile favorite  
and click Properties  
.
On the Download tab, specify the number of levels deep you want to  
download. To conserve device memory, go only one level deep.  
Synchronize your device and computer.  
Mobile favorites that are stored in the Mobile Favorites folder in  
Internet Explorer are downloaded to your device.  
If you did not specify an update schedule in step 3, you need to manually  
download content to keep the information updated on your computer and  
device. Before synchronizing with your device, click Tools in Internet  
Explorer on your computer and click Synchronize. The date in the  
Last Updated column was the last time content was downloaded to the  
computer. You can manually download content, if necessary.  
NOTE: You can add an icon to the Internet Explorer toolbar for creating mobile  
favorites. In Internet Explorer on your computer, click ViewToolbars, and then  
click Customize.  
Conserving Memory  
Mobile favorites take up storage memory on your device. To minimize the  
amount of memory used:  
Turn off pictures and sounds or stop some mobile favorites from being  
downloaded to the device in the Favorites settings in the ActiveSync  
options. For more information, see ActiveSync Help on your computer.  
Limit the number of downloaded linked pages. In Internet Explorer on  
the computer, right-click the mobile favorite you want to change and  
click Properties. On the Download tab, specify  
of linked pages you want to download.  
0
or  
1
for the number  
Mobile Favorites Folder  
Only items stored in the Mobile Favorites subfolder (in the Favorites folder)  
in Internet Explorer on your computer are synchronized with your device.  
The folder was created automatically when you installed ActiveSync.  
86  
Using Microsoft Pocket Internet Explorer  
       
Favorite Links  
During synchronization, the list of favorites in the Mobile Favorites folder  
on your computer is synchronized with Pocket Internet Explorer on your  
device. The computer and the device are updated with changes made to  
either list each time you synchronize. Unless you mark the favorite link as a  
mobile favorite, only the link is downloaded to your device—you need to  
connect to your ISP or network to view the content. For more information  
on synchronization, see ActiveSync Help on your computer.  
Using AvantGo Channels  
AvantGo is a free interactive service that gives you access to personalized  
content and thousands of popular websites. You subscribe to AvantGo  
channels directly from your device. Then synchronize your device and  
computer, or connect to the Internet to download the content. For more  
information, see the AvantGo website.  
To sign up for AvantGo:  
1
2
In ActiveSync options on your computer, turn on synchronization for  
the AvantGo information type.  
In Pocket Internet Explorer on your device, tap Favorites to display  
your list of favorites.  
3
4
5
Tap the AvantGo Channels link.  
Tap Activate  
.
Follow the directions on the screen.  
You need to synchronize your device with your computer and then tap  
the My Channels to complete the AvantGo setup.  
When synchronization is complete, tap the AvantGo Channels link in your  
list of favorites to see a few of the most popular channels. To add or remove  
channels, tap the Add or Remove link.  
Using Microsoft Pocket Internet Explorer  
87  
       
Browsing Mobile Favorites and the Web  
You can use Pocket Internet Explorer to browse mobile favorites and  
channels that you have downloaded to your device without connecting to  
the Internet. You can also connect to the Internet through an ISP or a  
network connection and browse the Web.  
back icon  
refresh icon  
home icon  
favorites icon  
To view mobile favorites and channels:  
1
2
Tap the favorites icon to display your list of favorites.  
Tap the page you want to view.  
88  
Using Microsoft Pocket Internet Explorer  
   
The page that was downloaded the last time you synchronized with your  
computer appears. If the page is not on your device, the favorite is dimmed.  
You need to synchronize with your computer again to download the page to  
your device, or connect to the Internet to view the page.  
To browse the Internet, set up a connection to your ISP or corporate network  
using Connections, as described in "Getting Connected" on page 91.  
NOTE: To add a favorite link, go to the page that you want to add, tap and hold  
the page, and then tap Add to Favorites.  
To connect to and browse the Internet:  
Tap the favorites icon and tap the favorite you want to view.  
Tap View and tap Address Bar. In the address bar that appears at the  
top of the screen, enter the Web address that you want to see and tap  
Go. Tap the arrow to select previously entered addresses.  
Using Microsoft Pocket Internet Explorer  
89  
90  
Using Microsoft Pocket Internet Explorer  
Getting Connected  
You can use your device to exchange information with other mobile devices or  
with a computer, a network, or the Internet. You can use any of the following  
connection options:  
Use the infrared (IR) port on your device to send and receive files between  
two devices. See the following section, "Using Infrared," for more information.  
Connect to your Internet service provider (ISP). Once you are connected,  
you can send and receive e-mail messages by using Messaging, and view  
®
Web or WAP pages by using Microsoft Pocket Internet Explorer.  
The communication software for creating an ISP connection is already  
installed on your device. Your service provider provides software needed  
to install other services, such as paging and fax services.  
Connect to the network at your company or organization where you work.  
Once you are connected, you can send and receive e-mail messages by  
using Messaging, view Web or WAP pages by using Pocket Internet  
Explorer, and synchronize with your computer.  
Connect to your computer to synchronize remotely. Once you are  
connected, you can synchronize information such as your Pocket Outlook  
®
information. See Microsoft ActiveSync Help on your computer or  
Connections Help on the device for more information.  
Using Infrared  
Using infrared, you can send and receive information, such as contacts and  
appointments, between two devices.  
To send information:  
1
2
3
Switch to the program where you created the item you want to send and  
locate the item in the list.  
Align the infrared sensors so that they are unobstructed and within a  
close range.  
Tap and hold the item, and tap Beam xxxx on the pop-up menu, where  
xxxx is the item that you want to beam.  
Getting Connected  
91  
         
You can also send items (excluding folders) from File Explorer. Tap and hold  
the item you want to send, and tap Beam File on the pop-up menu.  
Using Bluetooth® Wireless Technology  
To configure a device with Bluetooth wireless technology in a  
Pocket PC environment:  
1
From the lower-right corner of the Today screen, tap the icon for  
Bluetooth wireless technology,  
.
2
3
4
5
From the pop-up menu, select Bluetooth Manager  
To establish a connection with Bluetooth wireless technology, tap New  
Tap Explore a Bluetooth device  
.
.
.
Tap the remote device with Bluetooth wireless technology that you  
want to connect.  
6
7
8
Tap the service that you want to use to create the connection.  
Tap Finish to create the connection.  
Tap and hold the connection created under My Shortcuts and  
tap Connect  
.
9
If the device to which you are trying to connect prompts you for a  
Passkey, enter the Passkey and tap OK  
.
NOTE: You need to get the passkey from the remote device wit  
Bluetooth wireless technology.  
h
An active connection with Bluetooth wireless technology is created and  
is ready to use.  
NOTE: For more information about using Bluetooth wireless technology, tap  
the Start buttonHelpBluetooth to access the Microsoft Help on your device.  
Using Wi-Fi (802.11b)  
To configure the Wireless Network in a PocketPC environment:  
1
2
Press the wireless button to enable the wireless capability on your device.  
Tap the Start button Settings Connections tab.  
92  
Getting Connected  
   
3
4
To add, edit, or delete a profile, tap Network Cards.  
NOTE: If tapping the Network Cards icon does not open up the Configure  
Wireless Networks screen, enable the wireless radio by pressing the  
on/off button with WLAN/Bluetooth wireless technology on your device.  
On the Configure Wireless Networks screen, select one of the available  
network names.  
NOTE: If the network name is not listed, you must add a configuration  
profile for each wireless network environment in which you want to use  
your (mobile) wireless client station. If you plan to use your wireless client  
station in multiple networking environments that require different  
configuration settings, you can define dedicated profiles for each  
environment. For example, you can create a configuration profile for your  
office headquarters, a branch office, and your small office/home office.  
a
b
If no network name is listed, tap Add New Settings... and type in the  
network name. Select the The Internet or Work connection method  
from the drop-down menu. If you want to set up a peer-to-peer  
connection, tap the This is a device-to-device (ad-hoc) connection  
check box.  
Tap the Network Key tab to adjust the configurations. To disable  
encryption, tap the Authentication drop-down menu and tap Open  
.
Now, select Disabled from the Data Encryption drop-down menu.  
If you are using Network Authentication (Shared mode), tap the  
Authentication drop-down menu, select Shared, and then select  
the proper encryption method from the Data Encryption  
drop-down menu.  
If you do require encryption and are provided with the key  
automatically, the The key is provided for me automatically  
check box, when unchecked, allows you to enter the  
encryption key yourself. You can enter key values in either  
alphanumeric value or hexadecimal value. The encryption key  
value is case-sensitive. Consult your LAN Administrator or  
wireless router documentation for the correct value.  
If you are using IEEE 802.1x option you will first need to get a certificate  
through a non 802.1x enabled wireless network connected to a certificate  
server. Select or configure a non 802.1x enabled wireless network from  
the list.  
Getting Connected  
93  
Creating a Modem Connection  
1
Install a modem card and appropriate adapters to connect an external  
modem to your device through the serial port.  
2
Obtain the following information from your ISP:  
- ISP dial-up access telephone number  
- Username and password  
- TCP/IP settings  
Some ISPs require information in front of the username, such as  
MSN/username.  
3
4
5
6
Tap the Start button Settings Connections tab Connections  
Under My ISP or My Work Network, tap Add a new modem connection  
.
.
Enter a name for the connection, such as ISP Connection  
.
From the Select a modem list, select your modem type, and tap Next  
.
If your modem type does not appear, try reinserting the modem card. If  
you are using an external modem that is connected to your device with  
a cable, select Hayes Compatible on COM1  
.
7
8
Enter the access phone number and tap Next.  
Enter your user name, password, and, if applicable, your domain.  
NOTE: You should not need to change any settings in Advanced. Most ISPs  
now use a dynamically assigned address.  
9
If the ISP you are connecting to does not use a dynamically assigned  
address, tap Advanced, tap the TCP/IP tab, and then enter the address.  
10 Tap Next  
.
11 Select other appropriate options and tap Finish  
.
94  
Getting Connected  
   
When you open Messaging, Pocket Internet Explorer, or MSN Messenger,  
your device automatically connects. Once you are connected, you can:  
Send and receive e-mail messages using Messaging. Before you can use  
Messaging, you need to provide the information Messaging needs to  
communicate with the e-mail server. See "Connecting Directly to an  
E-Mail Server" on page 97 for more information.  
See Web and WAP pages using Pocket Internet Explorer. For more  
®
information, see "Using Microsoft Pocket Internet Explorer" on  
page 85.  
Send and receive instant messages with MSN Messenger. For more  
information, see "MSN Messenger" on page 81.  
Creating an Ethernet Connection  
1
2
3
Contact your network administrator to obtain a user name, password,  
and domain name.  
Install the network card driver, if required. For more information,  
see the documentation that came with your network card.  
The Network Settings window appears automatically the first time you  
insert the network card so that you can configure the network card. To  
change settings later, tap the Start button Settings Connections  
tab Connections  
.
4
If you need to enter specific server information, tap the appropriate  
adapter, and then tap Properties. You may need to enter proxy server  
and VPN connection settings. For more information, see your  
network administrator.  
NOTE: Most networks use DHCP, so you do not need to change the  
connection settings unless your network administrator instructs you  
to do so.  
5
If necessary, connect the network card to the network by using a  
network cable. For more information, see the documentation that  
came with your network card.  
Getting Connected  
95  
   
Creating a VPN Connection  
1
2
3
4
5
Tap the Start button Settings Connections tab Connections  
Tap Add a new VPN server connection  
.
.
Enter a name for the connection, such as the name of your company.  
In the Host name/IP field, enter the VPN server name or IP address.  
Depending on the type of authentication that you want to use with  
your device, tap IPSec or PPTP next to VPN type  
.
If you are unsure about which option to select, contact your  
network administrator.  
6
7
Tap Next and enter your username, password, and, if required, domain.  
Install the network card driver, if required. For more information, see  
the documentation that came with your network card.  
8
Insert the network card into your device.  
If a network with a broadcast SSID is detected, the wireless  
network icon, and the New Network Detected bubble  
,
appear in the navigation bar. Go to step 9.  
If a network with a broadcast SSID is not detected, skip to step 10.  
9
Tap The Internet  
.
NOTE: If multiple networks are detected, tap the network to which you  
want to connect, tap The Internet, and tap Connect.  
10 Tap the Start button Settings Connections tab Connections  
11 Tap the Wireless Ethernet icon.  
.
12 On the Wireless tab, tap New Settings  
13 Enter the SSID next to Network Name, and tap The Internet  
14 Tap the Authentication tab to enable or disable WEP settings,  
depending on your network type.  
.
.
15 Tap OK  
16 Tap the connection icon,  
17 Tap the name of your VPN connection to enable it.  
.
,
that appears in the navigation bar.  
96  
Getting Connected  
       
Ending a Connection  
To disconnect:  
When connected through dial-up or VPN, tap the connection  
icon, , on your navigation bar and tap End  
.
When connected through a cable or cradle, detach your device from  
the cable or cradle.  
When connected through the infrared sensor, move the device away  
from the computer.  
When connected through a network (Ethernet) card, remove the card  
from your device.  
Connecting Directly to an E-Mail Server  
You can set up a connection to an e-mail server so that you can send and  
receive e-mail messages by using a modem or network connection and  
Messaging on your device.  
NOTE: The ISP or network must use a POP3 or IMAP4 e-mail server and an  
SMTP gateway.  
You can use multiple e-mail services to receive your messages. For each  
e-mail service you intend to use, you must first set up and name the  
e-mail service. If you use the same service to connect to different mailboxes,  
set up and name each mailbox connection.  
To set up an e-mail service:  
1
2
In Messaging on your device, tap Accounts and tap New Account.  
Follow the directions in the E-mail Setup wizard.  
For more information, tap the Start button and tap Help  
.
To connect to your e-mail server, tap Account and tap Connect. For more  
information on using the Messaging program, see "Messaging" on page 64.  
Getting Connected  
97  
       
Getting Help on Connecting  
For more information on getting connected, see the following resources:  
"Messaging" on page 64.  
Online Help on the device. Tap the Start button and tap Help  
.
Tap Messaging or Connections  
.
ActiveSync Help on your computer. In ActiveSync, click Help and click  
Microsoft ActiveSync Help  
.
See www.microsoft.com/windowsmobile for troubleshooting information.  
98  
Getting Connected  
   
Appendix  
Specifications  
System Information  
®
Processor  
Intel XScale™ PXA270 processor at  
up to 624 MHz  
Memory  
RAM  
64-MB SDRAM  
®
ROM  
64-MB or 128-MB Intel StrataFlash™  
ROM  
®
Operating System  
Microsoft Windows Mobile™ 2003  
Second Edition  
Display  
Type  
QVGA, VGA TFT Color 16-bit,  
touch-sensitive, transflective display  
Size  
3.5 inches (QVGA)  
3.7 inches (VGA)  
Resolution  
240 x 320 at 65,536 colors (QVGA)  
480 x 640 at 65,536 colors (VGA)  
QVGA:100 nits  
LCD brightness  
VGA: 80 nits  
Controls and Lights  
Navigation  
5-way navigation button  
Buttons:  
four program buttons: Calendar,  
Contacts, Messaging, Home  
power on/off  
Appendix  
99  
     
Controls and Lights (continued)  
®
on/off button for WLAN/Bluetooth  
wireless technology  
voice record button  
reset button  
lock button  
Lights:  
synchronization/communication  
event notification  
charge status  
Expansion Slots  
Secure Digital memory card  
one Secure Digital memory card slot (3.3v)  
supports 1-bit and 4-bit SDIO card  
one CompactFlash Type II card slot (3.3v)  
CompactFlash card  
Ports and Connectors  
Infrared  
standard v1.2 (115 kbps)  
36-pin connector  
Cradle/synchronization connector  
Audio  
stereo headphone connector and mono  
microphone connector  
Physical  
Dimensions:  
Length  
119.0 mm (4.69 inches)  
73.0 mm (2.87 inches)  
16.9 mm (0.67 inch)  
Width  
Height  
100  
Appendix  
Physical (continued)  
Weight  
165 g (0.36 lb) QVGA with  
standard battery  
175 g (0.38 lb) VGA with  
standard battery  
NOTE: The weight described refers to the  
device, not including the CompactFlash  
card or the Secure Digital memory card.  
Audio  
Audio controller  
Stereo conversion  
WM8750L sound chip  
16-bit stereo; 8.0-, 11.025-, 22.05-, and  
44.1-KHz sample rate  
Record  
full duplex record and playback  
integrated  
Microphone/speaker  
Headphone  
stereo connector  
Wireless Connectivity  
WLAN (802.11b)  
Host interface  
Network standard  
Data rate  
CF  
IEEE 802.11b  
1 Mbps, 2 Mbps, 5.5 Mbps, 11 Mbps  
Modulation  
CCK (11 Mbps, 5.5 Mbps);  
DQPSK (2 Mbps); DBSPK (1 Mbps)  
Network architecture  
Operating frequencies  
Operating channels  
ad-hoc and infrastructure  
2.4–2.497 GHz  
1–11 (North America);  
1–13 (Europe and Japan)  
RF output power  
Range  
13.0 dBm maximum  
indoor — up to 10 m (120 ft) at 5 Mbps  
and 75 m at 0.5 Mbps  
Client utility  
automatic location profile, site survey,  
diagnostics, current link status, ping  
Appendix  
101  
Wireless Connectivity (continued)  
Software support  
Wi-Fi certified  
Lights  
green (WLAN status)  
blue (Bluetooth wireless technology status)  
Switch  
manual radio on/off (hardware button  
and software switch) to comply with  
aviation restrictions  
Bluetooth wireless technology  
2.4-GHz ISM band operation;  
compatible Bluetooth 1.2 wireless  
technology; includes manager for  
Bluetooth with wireless technology;  
Class II device; Max 4 dBm o/p power;  
3.3V operation; UART interface  
Power Supply  
Battery type:  
Main  
1100-mAh lithium-ion removable,  
rechargeable battery (standard)  
2200-mAh lithium-ion removable,  
rechargeable battery (optional)  
Backup  
20-mAh rechargeable nickel metal  
hydride button cell  
AC adapter:  
Supply voltage  
Frequency  
100–240 VAC  
50–60 Hz  
0.4 A  
Current consumption  
Output voltage  
Output current  
5.4 VDC  
2.41 A  
102  
Appendix  
Environmental  
Temperature range:  
operating  
0° to 40°C (32° to 104°F)  
–20° to 60°C (–4° to 140°F)  
storage  
Thermal gradient:  
operating  
15°C (59°F) per hour maximum  
20°C (68°F) per hour maximum  
storage  
Relative humidity (maximum):  
operating  
10% to 90% non-condensing  
5% to 95% non-condensing  
storage  
Altitude (maximum):  
operating  
0 to 3048 m (0 to 10,000 ft)  
0 to 12,190 m (0 to 40,000 ft)  
storage  
Maximum shock (measured with a 2 ms  
half-sine pulse):  
operating  
storage  
200 G  
400 G  
Maximum vibration (using a random-  
vibration spectrum that simulates user  
environment):  
operating  
storage  
2.6 GRMS  
3.41 GRMS  
Appendix  
103  
U.S. Terms and Conditions of Sale  
These terms and conditions ("Agreement") apply to your purchase of computer systems  
and/or related products and/or services and support sold in the United States ("Product") by  
the Dell entity named on the invoice or acknowledgement ("Dell") provided to you. By  
accepting delivery of the Product, you accept and are bound to the terms and conditions of  
this Agreement. If you do not wish to be bound by this Agreement, you must notify Dell  
immediately and return your purchase pursuant to Dell's Total Satisfaction Return Policy.  
(See: support.dell.com/ContactUs/ByPhone.aspx?c=us&l=en&s=gen for our contact  
information.) If returned, Product(s) must remain in the boxes in which they were shipped.  
THIS AGREEMENT SHALL APPLY UNLESS (I) YOU HAVE A SEPARATE PURCHASE  
AGREEMENT WITH DELL, IN WHICH CASE THE SEPARATE AGREEMENT SHALL  
GOVERN; OR (II) OTHER DELL TERMS AND CONDITIONS APPLY TO  
THE TRANSACTION.  
1
Other Documents.  
This Agreement may NOT be altered, supplemented, or amended by the use of any other  
document(s) unless otherwise agreed to in a written agreement signed by both you and  
Dell. If you do not receive an invoice or acknowledgement in the mail, via e-mail, or with  
your Product, information about your purchase may be obtained at  
support.dell.com/dellcare/Invoice.aspx or by contacting your sales representative.  
2
Payment Terms; Orders; Quotes; Interest.  
Payment terms are within Dell's sole discretion, and, unless otherwise agreed to by Dell,  
payment must be made at the time of purchase. Payment for Product may be made by  
credit card, wire transfer, or some other prearranged payment method. Dell may invoice  
parts of an order separately. Your order is subject to cancellation by Dell, at Dell's sole  
discretion. Unless you and Dell have agreed to a different discount, Dell's standard  
pricing policy for Dell-branded systems, which include both hardware and services in one  
discounted price, allocates the discount off list price applicable to the service portion of  
the system to be equal to the overall calculated percentage discount off list price on the  
entire system. Dell is not responsible for pricing, typographical, or other errors, in any  
offer by Dell and reserves the right to cancel any orders resulting from such errors.  
3
Shipping Charges; Taxes; Title; Risk of Loss.  
Shipping and handling are additional unless otherwise expressly indicated at the time of  
sale. Loss or damage that occurs during shipping by a carrier selected by Dell is Dell's  
responsibility. Loss or damage that occurs during shipping by a carrier selected by you is  
your responsibility. You must notify Dell within 30 days of the date of your invoice or  
acknowledgement if you believe any part of your purchase is missing wrong or damaged.  
Unless you provide Dell with a valid and correct tax exemption certificate applicable to  
your purchase of Product and the Product ship-to location, you are responsible for sales  
and other taxes associated with the order. Shipping dates are estimates only. Title to  
software will remain with the applicable licensor(s).  
104  
Appendix  
 
4
Warranties.  
THE LIMITED WARRANTIES APPLICABLE TO DELL-BRANDED HARDWARE  
PRODUCT CAN BE FOUND AT www.dell.com/policy/legal/warranty.htm OR IN THE  
DOCUMENTATION DELL PROVIDES WITH THE PRODUCT. DELL MAKES NO  
WARRANTIES FOR SERVICE, SOFTWARE, OR NON-DELL BRANDED  
PRODUCT. SUCH PRODUCT IS PROVIDED BY DELL "AS IS". WARRANTY AND  
SERVICE FOR NON-DELL BRANDED PRODUCT, IF ANY, IS PROVIDED BY THE  
ORIGINAL MANUFACTURER, NOT BY DELL. DELL MAKES NO EXPRESS  
WARRANTIES EXCEPT THOSE STATED IN DELL'S APPLICABLE WARRANTY  
STATEMENT IN EFFECT ON THE DATE OF THE INVOICE, PACKING SLIP OR  
ACKNOWLEDGEMENT. WARRANTIES AND SERVICE WILL BE EFFECTIVE,  
AND DELL WILL BE OBLIGATED TO HONOR ANY SUCH WARRANTIES AND  
SERVICES, ONLY UPON DELL'S RECEIPT OF PAYMENT IN FULL FOR THE  
ITEM TO BE WARRANTED OR SERVICED.  
5
6
Software.  
All software is provided subject to the license agreement that is part of the software  
package and you agree that you will be bound by such license agreement  
.
Return Policies; Exchanges.  
New and refurbished Product that you purchase directly from Dell (and not a third party)  
you may return or exchange only in accordance with Dell's return policy in effect on the  
date of the invoice or acknowledgement. Any returns or exchanges will be made in  
accordance with Dell's exchange policies in effect on the date of the return or exchange.  
You must contact us directly before you attempt to return Product to obtain a Return  
Material Authorization Number for you to include with your return. You must return  
Product to us in their original or equivalent packaging. You are responsible for risk of loss,  
shipping and handling fees for returning or exchanging Product. Additional fees may  
apply. Dell's return policy for Dell-branded Product can be found at:  
www.dell.com/policy/legal/warranty.htm. Non-Dell branded software and peripheral  
return policies can be found at:  
www.rcommerce.us.dell.com/rcomm/include/dw_policies.htm  
.
Refurbished Product return policies can be found at:  
www.dell.com/us/en/dfh/topics/segtopic_nav_info_002_info.htm. If you fail to follow  
the return or exchange instructions and policies provided by Dell, Dell is not responsible  
whatsoever for Product that is lost, damaged, modified or otherwise processed for  
disposal or resale. If you are returning all components in an order, you will be credited the  
full amount paid for the order. At Dell's discretion, credit for partial returns may be less  
than invoice or individual component prices due to bundled or promotional pricing.  
7
Changed or Discontinued Product.  
Dell's policy is one of ongoing update and revision. Dell may revise and discontinue  
Product at any time without notice to you and this may affect information saved in your  
online "cart." Dell will ship Product that have the functionality and performance of the  
Product ordered, but changes between what is shipped and what is described in a  
specification sheet or catalog are possible. Parts used in repairing or servicing Product  
may be new, equivalent-to-new, or reconditioned.  
Appendix  
105  
8
Service and Support.  
Service offerings may vary from Product to Product. If you purchase optional services and  
support from Dell, Dell and/or your third-party service provider will provide such service  
and support to you in the United States in accordance with the terms and conditions  
located at www.dell.com/us/en/gen/services/service_service_contracts.htm or as mailed  
to you. You may contact Dell for more information, see  
www1.us.dell.com/content/topics/segtopic.aspx/contact/contact?c=us&l=en&s=gen  
for contact information. Dell and/or the third-party service provider may at their  
discretion, revise their general and optional service and support programs and the terms  
and conditions that govern them without prior notice to you. Dell has no obligation to  
provide service or support until Dell has received full payment for the Product or  
service/support contract you purchased. Dell is not obligated to provide service or  
support you purchase through a third party and not Dell.  
9
Limitation of Liability.  
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH  
HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT  
NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR  
LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF  
SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, DELL  
WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR  
PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH  
DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR  
ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, DELL IS NOT  
LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE  
AMOUNT INVOICED FOR THE APPLICABLE PRODUCT. NOTWITHSTANDING  
ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET  
FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL  
THEIR ESSENTIAL PURPOSE. DELL IS NOT LIABLE TO YOU FOR WARRANTIES,  
SUPPORT, OR SERVICE MADE BY OR PURCHASED FROM A THIRD PARTY  
AND NOT DIRECTLY FROM DELL. DELL IS NOT RESPONSIBLE FOR  
REPRESENTATIONS OR OMISSIONS MADE BY A THIRD PARTY.  
10 Applicable Law; Not For Resale or Export.  
You agree to comply with all applicable laws and regulations of the various states and of  
the United States. You agree and represent that you are buying only for your own internal  
use only, and not for resale or export. Dell has separate terms and conditions governing  
resale of Product by third parties and transactions outside the United States. Terms and  
conditions for resale are located at: www.dell.com/policy/legal/termsofsale.htm.  
11 Governing Law.  
THIS AGREEMENT AND ANY SALES THERE UNDER SHALL BE GOVERNED  
BY THE LAWS OF THE STATE OF TEXAS, WITHOUT REGARD TO  
CONFLICTS OF LAWS RULES.  
106  
Appendix  
12 Headings.  
The section headings used herein are for convenience of reference only and do not form a  
part of these terms and conditions, and no construction or inference shall be derived  
there from.  
13 Binding Arbitration.  
ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT,  
OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND  
INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT AND  
EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL, its agents, employees,  
principals, successors, assigns, affiliates (collectively for purposes of this paragraph,  
"Dell") arising from or relating to this Agreement, its interpretation, or the breach,  
termination or validity thereof, the relationships which result from this Agreement  
(including, to the full extent permitted by applicable law, relationships with third parties  
who are not signatories to this Agreement), Dell's advertising, or any related purchase  
SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION  
ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its  
Code of Procedure then in effect (available via the Internet at www.arb-forum.com  
,
or via telephone at 1-800-474-2371). The arbitration will be limited solely to the dispute  
or controversy between customer and Dell. NEITHER CUSTOMER NOR DELL  
SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST  
OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR  
CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. This  
transaction involves interstate commerce, and this provision shall be governed by the  
Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA). Any award of the arbitrator(s) shall be  
final and binding on each of the parties, and may be entered as a judgment in any court  
of competent jurisdiction. Dell will be responsible for paying any arbitration filing fees  
and fees required to obtain a hearing to the extent such fees exceed the amount of the  
filing fee for initiating a claim in the court of general jurisdiction in the state in which  
you reside. Each party shall pay for its own costs and attorneys' fees, if any. However, if  
any party prevails on a statutory claim that affords the prevailing party attorneys' fees, or  
if there is a written agreement providing for fees, the Arbitrator may award reasonable  
fees to the prevailing party, under the standards for fee shifting provided by law.  
Information may be obtained and claims may be filed with the NAF at P.O. Box 50191,  
Minneapolis, MN 55405. (REV 4/04)  
Dell™ Software License Agreement  
This is a legal agreement between you, the user, and Dell Products, L.P ("Dell"). This  
agreement covers all software that is distributed with the Dell product, for which there is no  
separate license agreement between you and the manufacturer or owner of the software  
(collectively the "Software"). This agreement is not for the sale of Software or any other  
intellectual property. All title and intellectual property rights in and to Software is owned by  
the manufacturer or owner of the Software. All rights not expressly granted under this  
agreement are reserved by the manufacturer or owner of the Software. By opening or  
breaking the seal on the Software packet(s), installing or downloading the Software, or using  
Appendix  
107  
 
the Software that has been preloaded or is embedded in your product, you agree to be bound  
by the terms of this agreement. If you do not agree to these terms, promptly return all  
Software items (disks, written materials, and packaging) and delete any preloaded or  
embedded Software.  
You may use one copy of the Software on only one product at a time. If you have multiple  
licenses for the Software, you may use as many copies at any time as you have licenses. "Use"  
means loading the Software in temporary memory or permanent storage on the product.  
Installation on a network server solely for distribution to other products is not "use" if (but  
only if) you have a separate license for each product to which the Software is distributed. You  
must ensure that the number of persons using the Software installed on a network server  
does not exceed the number of licenses that you have. If the number of users of Software  
installed on a network server will exceed the number of licenses, you must purchase  
additional licenses until the number of licenses equals the number of users before allowing  
additional users to use the Software. If you are a commercial customer of Dell or a Dell  
affiliate, you hereby grant Dell, or an agent selected by Dell, the right to perform an audit of  
your use of the Software during normal business hours, you agree to cooperate with Dell in  
such audit, and you agree to provide Dell with all records reasonably related to your use of  
the Software. The audit will be limited to verification of your compliance with the terms of  
this agreement.  
The Software is protected by United States copyright laws and international treaties. You  
may make one copy of the Software solely for backup or archival purposes or transfer it to a  
single hard disk provided you keep the original solely for backup or archival purposes. You  
may not rent or lease the Software or copy the written materials accompanying the Software,  
but you may transfer the Software and all accompanying materials on a permanent basis as  
part of a sale or transfer of the Dell product if you retain no copies and the recipient agrees to  
the terms hereof. Any transfer must include the most recent update and all prior versions.  
You may not reverse engineer, decompile, or disassemble the Software. If the package  
accompanying your product contains compact discs, 3.5", and/or 5.25" disks, you may use  
only the disks appropriate for your product. You may not use the disks on another product or  
network, or loan, rent, lease, or transfer them to another user except as permitted by  
this agreement.  
Limited Warranty  
Dell warrants that the Software disks will be free from defects in materials and workmanship  
under normal use for ninety (90) days from the date you receive them. This warranty is  
limited to you and is not transferable. Any implied warranties are limited to ninety (90) days  
from the date you receive the Software. Some jurisdictions do not allow limits on the  
duration of an implied warranty, so this limitation may not apply to you. The entire liability  
of Dell and its suppliers, and your exclusive remedy, shall be (a) return of the price paid for  
the Software or (b) replacement of any disk not meeting this warranty that is sent with a  
return authorization number to Dell, at your cost and risk. This limited warranty is void if  
any disk damage has resulted from accident, abuse, misapplication, or service or  
modification by someone other than Dell. Any replacement disk is warranted for the  
remaining original warranty period or thirty (30) days, whichever is longer.  
108  
Appendix  
Dell does NOT warrant that the functions of the Software will meet your requirements or  
that operation of the Software will be uninterrupted or error free. You assume responsibility  
for selecting the Software to achieve your intended results and for the use and results  
obtained from the Software.  
DELL, ON BEHALF OF ITSELF AND ITS SUPPLIERS, DISCLAIMS ALL OTHER  
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,  
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE, FOR THE SOFTWARE AND ALL ACCOMPANYING  
WRITTEN MATERIALS. This limited warranty gives you specific legal rights; you may have  
others, which vary from jurisdiction to jurisdiction.  
IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES  
WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF  
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS  
INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF USE OR  
INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF  
SUCH DAMAGES. Because some jurisdictions do not allow an exclusion or limitation of  
liability for consequential or incidental damages, the above limitation may not apply to you.  
U.S. Government Restricted Rights  
The software and documentation are "commercial items" as that term is defined at  
48 C.F.R. 2.101, consisting of "commercial computer software" and "commercial computer  
software documentation" as such terms are used in 48 C.F.R. 12.212. Consistent with  
48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government end  
users acquire the software and documentation with only those rights set forth herein.  
Contractor/manufacturer is Dell Products, L.P., One Dell Way, Round Rock, Texas 78682.  
General  
This license is effective until terminated. It will terminate upon the conditions set forth  
above or if you fail to comply with any of its terms. Upon termination, you agree that the  
Software and accompanying materials, and all copies thereof, will be destroyed. This  
agreement is governed by the laws of the State of Texas. Each provision of this agreement is  
severable. If a provision is found to be unenforceable, this finding does not affect the  
enforceability of the remaining provisions, terms, or conditions of this agreement. This  
agreement is binding on successors and assigns. Dell agrees and you agree to waive, to the  
maximum extent permitted by law, any right to a jury trial with respect to the Software or  
this agreement. Because this waiver may not be effective in some jurisdictions, this waiver  
may not apply to you. You acknowledge that you have read this agreement, that you  
understand it, that you agree to be bound by its terms, and that this is the complete and  
exclusive statement of the agreement between you and Dell regarding the Software.  
Appendix  
109  
 
Regulatory Notices  
Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or  
conducted along power or signal leads, that endangers the functioning of a radio navigation  
or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed  
radio communications service. Radio communications services include but are not limited to  
AM/FM commercial broadcast, television, cellular services, radar, air-traffic control, pager,  
and Personal Communication Services (PCS). These licensed services, along with  
unintentional radiators such as digital devices, including computers, contribute to the  
electromagnetic environment.  
Electromagnetic Compatibility is the ability of items of electronic equipment to function  
properly together in the electronic environment. While this computer has been designed and  
determined to be compliant with regulatory agency limits for EMI, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does cause  
interference with radio communications services, which can be determined by turning the  
equipment off and on, you are encouraged to try to correct the interference by one or more of  
the following measures:  
Reorient the receiving antenna.  
Relocate the computer with respect to the receiver.  
Move the computer away from the receiver.  
Plug the computer into a different outlet so that the computer and the receiver are on  
different branch circuits.  
If necessary, consult a Dell Technical Support representative or an experienced  
radio/television technician for additional suggestions.  
Dell™ computers are designed, tested, and classified for their intended electromagnetic  
environment. These electromagnetic environment classifications generally refer to the  
following harmonized definitions:  
Class A is typically for business or industrial environments.  
Class B is typically for residential environments.  
Information Technology Equipment (ITE), including devices, expansion cards, printers,  
input/output (I/O) devices, monitors, and so on, that are integrated into or connected to the  
computer should match the electromagnetic environment classification of the computer.  
A Notice About Shielded Signal Cables: Use only shielded cables for connecting devices to  
any Dell device to reduce the possibility of interference with radio communications  
services. Using shielded cables ensures that you maintain the appropriate Electromagnetic  
Compatibility classification for the intended environment. For parallel printers, a cable is  
available from Dell. If you prefer, you can order a cable from Dell on the World Wide Web  
at accessories.us.dell.com/sna/category.asp?category_id=4117.  
110  
Appendix  
 
Most Dell computers are classified for Class B environments. However, the inclusion of  
certain options can change the rating of some configurations to Class A. To determine the  
electromagnetic classification for your computer or device, see the following sections specific  
for each regulatory agency. Each section provides country-specific Electromagnetic  
Compatibility/EMI or product safety information.  
FCC Notices (U.S. Only)  
Most Dell computers are classified by the Federal Communications Commission (FCC) as  
Class B digital devices. To determine which classification applies to your computer, examine  
all FCC registration labels located on the bottom, side, or back panel of your computer, on  
card-mounting brackets, and on the cards themselves. If any one of the labels carries a  
Class A rating, your entire computer is considered to be a Class A digital device. If all labels  
carry an FCC Class B rating as distinguished by either an FCC ID number or the FCC logo,  
(
), your computer is considered to be a Class B digital device.  
Once you have determined your computer’s FCC classification, read the appropriate  
FCC notice. Note that FCC regulations provide that changes or modifications not expressly  
approved by Dell could void your authority to operate this equipment.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following  
two conditions:  
This device may not cause harmful interference.  
This device must accept any interference received, including interference that may  
cause undesired operation.  
Class B  
This equipment has been tested and found to comply with the limits for a Class B digital  
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential installation. This equipment  
generates, uses, and can radiate radio frequency energy and, if not installed and used in  
accordance with the manufacturer’s instruction manual, may cause interference with radio  
communications. However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off and on, you are  
encouraged to try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced radio/television technician for help.  
Appendix  
111  
 
FCC Identification Information  
The following information is provided on the device or devices covered in this document in  
compliance with FCC regulations:  
Models: HC03U, HC03UL, and HD04U  
Company name:  
Dell Inc.  
One Dell Way  
Round Rock, Texas 78682 USA  
512-338-4400  
IC Notice (Canada Only)  
Most Dell computers (and other Dell digital apparatus) are classified by the Industry Canada  
(IC) Interference-Causing Equipment Standard #3 (ICES-003) as Class B digital devices.  
To determine which classification (Class A or B) applies to your computer (or other Dell  
digital apparatus), examine all registration labels located on the bottom, side, or the back  
panel of your computer (or other digital apparatus). A statement in the form of "IC Class A  
ICES-003" or "IC Class B ICES-003" will be located on one of these labels. Note that  
Industry Canada regulations provide that changes or modifications not expressly approved by  
Dell could void your authority to operate this equipment.  
This Class B (or Class A, if so indicated on the registration label) digital apparatus meets  
the requirements of the Canadian Interference-Causing Equipment Regulations.  
Cet appareil numérique de la Classe B (ou Classe A, si ainsi indiqué sur l’étiquette  
d’enregistration) respecte toutes les exigences du Reglement sur le Materiel Brouilleur  
du Canada.  
CE Notice (European Union)  
Marking by the symbol  
indicates compliance of this Dell computer to the  
Electromagnetic Compatibility Directive and the Low Voltage Directive of the European  
Union. Such marking is indicative that this Dell system meets the following technical  
standards:  
EN 55022 — "Information Technology Equipment — Radio Disturbance  
Characteristics — Limits and Methods of Measurement."  
EN 55024 — "Information Technology Equipment - Immunity Characteristics - Limits  
and Methods of Measurement."  
EN 61000-3-2 — "Electromagnetic Compatibility - Part 3: Limits - Section 2: Limits  
for Harmonic Current Emissions (Equipment Input Current Up to and Including  
16 A Per Phase)."  
112  
Appendix  
   
EN 61000-3-3 — "Electromagnetic Compatibility - Part 3: Limits - Section 3:  
Limitation of Voltage Fluctuations and Flicker in Low-Voltage Supply Systems for  
Equipment With Rated Current Up to and Including 16 A."  
EN 60950 — "Safety of Information Technology Equipment."  
NOTE: EN 55022 emissions requirements provide for two classifications:  
Class A is for typical commercial areas.  
Class B is for typical domestic areas.  
This Dell device is classified for use in a typical Class B domestic environment.  
A "Declaration of Conformity" in accordance with the preceding directives and standards has  
been made and is on file at Dell Inc. Products Europe BV, Limerick, Ireland.  
Appendix  
113  
CE Mark Notice  
This equipment complies with the essential requirements of the European Union Directive  
1999/5/EC.  
Australia and New Zealand  
114  
Appendix  
   
VCCI Notice (Japan Only)  
Most Dell computers are classified by the Voluntary Control Council for Interference  
(VCCI) as Class B information technology equipment (ITE). However, the inclusion of  
certain options can change the rating of some configurations to Class A. ITE, including  
devices, expansion cards, printers, input/output (I/O) devices, monitors, and so on,  
integrated into or connected to the computer should match the electromagnetic  
environment classification (Class A or B) of the computer.  
To determine which classification applies to your computer, examine the regulatory  
labels/markings (see "VCCI Class A ITE Regulatory Mark" and "VCCI Class B ITE  
Regulatory Mark") located on the bottom, side, or back panel of your computer. Once you  
have determined your computer’s VCCI classification, read the appropriate VCCI notice.  
Class B ITE  
This is a Class B product based on the standard of the Voluntary Control Council for  
Interference (VCCI) for information technology equipment. If this equipment is used near a  
radio or television receiver in a domestic environment, it may cause radio interference. Install  
and use the equipment according to the instruction manual.  
VCCI Class B ITE Regulatory Mark  
If the regulatory label includes the following marking, your computer is a Class B product:  
Appendix  
115  
 
MIC Notice (Republic of Korea Only)  
To determine which classification (Class A or B) applies to your computer (or other Dell digital  
device), examine the Republic of Korean Ministry of Information and Communications  
(MIC) registration labels located on your computer (or other Dell digital device). The MIC  
label may be located separately from the other regulatory marking applied to your product.  
Line two of the label identifies the emissions class for the product—"(A)" for Class A  
products or "(B)" for Class B products.  
NOTE: MIC emissions requirements provide for two classifications:  
Class A devices are for business purposes.  
Class B devices are for nonbusiness purposes.  
Class B Device  
Please note that this device has been approved for nonbusiness purposes and may be used in  
any environment, including residential areas.  
MIC Class B Regulatory Label  
If the regulatory label includes the following marking, your computer is a Class B product.  
Polish Center for Testing and Certification Notice  
The equipment should draw power from a socket with an attached protection circuit (a  
3-prong socket). All equipment that works together (computer, monitor, printer, and so on)  
should have the same power supply source.  
116  
Appendix  
   
The phasing conductor of the room’s electrical installation should have a reserve  
short-circuit protection device in the form of a fuse with a nominal value no larger than  
16 amperes (A).  
To completely switch off the equipment, the power supply cable must be removed from the  
power supply socket, which should be located near the equipment and easily accessible.  
A protection mark "B" confirms that the equipment is in compliance with the protection  
usage requirements of standards PN-93/T-42107 and PN-EN 55022.  
PN–EN 60950:2000 i PN–EN 55022:2000.  
Appendix  
117  
118  
Appendix  
NOM Information (Mexico Only)  
The following information is provided on the device(s) described in this document in  
compliance with the requirements of the official Mexican standards (NOM):  
Exporter:  
Importer:  
Dell Inc.  
One Dell Way  
Round Rock, TX 78682  
Dell Computer de México,  
S.A. de C.V.  
Paseo de la Reforma 2620 - 11° Piso  
Col. Lomas Altas  
11950 México, D.F.  
Ship to:  
Dell Computer de México,  
S.A. de C.V. al Cuidado de Kuehne &  
Nagel de México S. de R.I.  
Avenida Soles No. 55  
Col. Peñon de los Baños  
15520 México, D.F.  
Models:  
HC03U, HC03UL, and HD04U  
Supply voltage:  
Frequency:  
100–240 VAC  
50–60 Hz  
0.4 A  
Current Consumption:  
Output voltage:  
Output current:  
5.4 VDC  
2.41 A  
Wireless Regulatory Information  
The Dell™ Axim™ X50 device must be used in strict accordance with the manufacturer's  
instructions as described in the user documentation that comes with the product. For  
country-specific approvals, see Radio approvals. Dell Inc. is not responsible for any radio or  
television interference caused by unauthorized modification of the device, or the  
substitution or attachment of connecting cables and equipment other than that specified by  
Dell Inc. The correction of interference caused by such unauthorized modification,  
substitution or attachment is the responsibility of the user. Dell Inc. and its authorized  
resellers or distributors are not liable for any damage or violation of government regulations  
that may arise from the user failing to comply with these guidelines.  
Appendix  
119  
   
Europe—CE Declaration of Conformity  
EN 301 489 v1.4.1 (December 2001), EN 301 489 v1.2.1 (December 2001), EN 300 328  
v1.4.1 (August 2002), EN60950 (January 2000)  
English  
Finnish  
Dutch  
Hereby, Dell Inc. declares that this HC03U/HCO3UL is in  
compliance with the essential requirements and other relevant  
provisions of Directive 1999/5/EC.  
Dell Inc. vakuuttaa täten että HC03U/HCO3UL tyyppinen laite  
on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien  
direktiivin muiden ehtojen mukainen.  
Hierbij verklaart Dell Inc. dat het toestel HC03U/HCO3UL in  
overeenstemming is met de essentiële eisen en de andere relevante  
bepalingen van richtlijn 1999/5/EG  
Bij deze verklaart Dell Inc. dat deze HC03U/HCO3UL voldoet aan  
de essentiële eisen en aan de overige relevante bepalingen van  
Richtlijn 1999/5/EC.  
French  
Par la présente Dell Inc. déclare que l'appareil HC03U/HCO3UL  
est conforme aux exigences essentielles et aux autres dispositions  
pertinentes de la directive 1999/5/CE  
Par la présente, Dell Inc. déclare que ce HC03U/HCO3UL est  
conforme aux exigences essentielles et aux autres dispositions de la  
directive 1999/5/CE qui lui sont applicables  
Swedish  
Danish  
Härmed intygar Dell Inc. att denna HC03U/HCO3UL står I  
överensstämmelse med de väsentliga egenskapskrav och övriga  
relevanta bestämmelser som framgår av direktiv 1999/5/EG.  
Undertegnede Dell Inc. erklærer herved, at følgende udstyr  
HC03U/HCO3UL overholder de væsentlige krav og øvrige  
relevante krav i direktiv 1999/5/EF  
120  
Appendix  
 
German  
Hiermit erklärt Dell Inc., dass sich dieser/diese/dieses  
HC03U/HCO3UL in Übereinstimmung mit den grundlegenden  
Anforderungen und den anderen relevanten Vorschriften der  
Richtlinie 1999/5/EG befindet". (BMWi)  
Hiermit erklärt Dell Inc. die Übereinstimmung des Gerätes  
HC03U/HCO3UL mit den grundlegenden Anforderungen und  
den anderen relevanten Festlegungen der Richtlinie 1999/5/EG.  
(Wien)  
Greek  
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Dell Inc. ∆ΗΛΩΝΕΙ ΟΤΙ HC03U/HCO3UL  
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩ∆ΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ  
ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑΣ 1999/5/ΕΚ  
Italian  
Con la presente Dell Inc. dichiara che questo HC03U/HCO3UL è  
conforme ai requisiti essenziali ed alle altre disposizioni pertinenti  
stabilite dalla direttiva 1999/5/CE.  
Spanish  
Por medio de la presente Dell Inc. declara que el  
HC03U/HCO3UL cumple con los requisitos esenciales y  
cualesquiera otras disposiciones aplicables o exigibles de la  
Directiva 1999/5/CE  
Portuguese  
Dell Inc. declara que este HC03U/HCO3UL está conforme com os  
requisitos essenciais e outras disposições da Directiva 1999/5/CE.  
France  
Some areas of France have a restricted frequency band. The worst case maximum authorized  
power indoors is:  
10 mW for the entire 2.4 GHz band (2400 MHz–2483.5 MHz)  
100 mW for frequencies between 2446.5 MHz and 2483.5 MHz (NOTE—Channels 10  
through 13 inclusive operate in the band 2446.6 MHz to 2483.5 MHz)  
There are few possibilities for outdoor use: On private property or on the private property of  
public persons, use is subject to a preliminary authorization procedure by the Ministry of  
Defence, with maximum authorized power of 100 mW in the 2446.5–2483.5 MHz band. Use  
outdoors on public property is not permitted.  
In the departments listed below, for the entire 2.4 GHz band:  
Maximum authorized power indoors is 100 mW  
Maximum authorized power outdoors is 10 mW  
Appendix  
121  
Departments in which the use of the 2400–2483.5 MHz band is permitted with an EIRP of  
less than 100 mW indoors and less than 10 mW outdoors:  
01  
Ain  
36  
Indre  
66  
Pyrénées  
Orientales  
02  
03  
05  
08  
09  
11  
12  
16  
24  
25  
26  
32  
Aisne  
37  
41  
42  
45  
50  
55  
58  
59  
60  
61  
63  
64  
Indre et Loire  
Loir et Cher  
Loire  
67  
68  
70  
71  
75  
82  
84  
88  
89  
90  
94  
Bas Rhin  
Allier  
Haut Rhin  
Haute Saône  
Saône et Loire  
Paris  
Hautes Alpes  
Ardennes  
Ariège  
Loiret  
Manche  
Meuse  
Aude  
Tarn et Garonne  
Vaucluse  
Aveyron  
Charente  
Dordogne  
Doubs  
Nièvre  
Nord  
Vosges  
Oise  
Yonne  
Orne  
Territoire de Belfort  
Val de Marne  
Drôme  
Gers  
Puy du Dôme  
Pyrénées  
Atlantique  
This requirement is likely to change over time, allowing to use your wireless LAN card in  
more areas within France. Please check with ART for the latest information (www.art-  
telecom.fr).  
NOTE: Your Dell Axim X50 transmits less than 100 mW, but more than 10 mW.  
Italia  
A license is required for indoor use. Outdoor use is prohibited.  
E' necessaria la concessione ministeriale anche per l'uso interno. Verificare  
con i rivenditori la procedura da seguire. L'uso per installazione in esterni  
non e' permessa.  
Japan Standard  
STD-T66 (Ver 1.0)  
122  
Appendix  
 
Canada—Industry Canada (IC)  
This device complies with RSS210 of Industry Canada. Operation of the device is subject to  
the following two conditions:  
This device may not cause harmful interference.  
This device must accept any interference that may cause undesired operation.  
FCC Standard  
47 CFR Part 15, Subpart C (Section 15.247). This version is limited to channel 1 to  
channel 11 by specified firmware controlled in the U.S.A.  
Federal Communications Commission (FCC)  
This device complies with Part 15 of the FCC Rules. Operation of the device is subject to the  
following two conditions:  
This device may not cause harmful interference.  
This device must accept any interference that may cause undesired operation.  
NOTE: The radiated output power of this Dell Axim X50 device is far below the FCC radio  
frequency exposure limits. Nevertheless, the Dell Axim X50 device should be used in such a  
manner that the potential for human contact during normal operation is minimized. To determine  
the location of the antenna within your computer, check the information posted on the general  
Dell support site at support.dell.com.  
Interference Statement  
This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential installation. This equipment generates,  
uses, and can radiate radio frequency energy. If the equipment is not installed and used in  
accordance with the instructions, the equipment may cause harmful interference to radio  
communications. There is no guarantee, however, that such interference will not occur in a  
particular installation. If this equipment does cause harmful interference to radio or television  
reception (which can be determined by turning the equipment off and on), the user is  
encouraged to try to correct the interference by taking one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the distance between the equipment and the receiver.  
Connect the equipment to an outlet on a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Appendix  
123  
   
NOTE: This Dell Axim X50 device must be installed and used in strict accordance with the  
manufacturer's instructions as described in the user documentation that comes with the  
product. Any other installation or use will violate FCC Part 15 regulations.  
NOTE: FCC Radiation Exposure Statement:  
This equipment complies with FCC RF radiation exposure limits set forth for an  
uncontrolled environment. End users must follow the specific operating instructions for  
satisfying RF exposure compliance. This device has been tested and demonstrated  
compliance when Bluetooth wireless technology and WLAN are transmitting  
simultaneously. This device must not be co-located or operating in conjunction with any  
other antenna or transmitter  
Mexico  
MEC SCT RCPUSCF02-609  
Singapore—Approved by IDA for Use in Singapore  
DA102617  
Korea  
R-LARN-03-0166  
124  
Appendix  
     
Brazil  
Este equipamento opera em caráter secundario, isto é não tem direito a proteção contra  
interferência prejudicial, mesmo de estações do mesmo tipo, e não causar interferência a  
sistema operando em caráter primário.  
Radio Approvals  
To determine whether you are allowed to use your wireless network device in a specific  
country, please check to see if the radio type number that is printed on the identification  
label of your device is listed on the radio approval list posted on the general Dell support site  
at support.dell.com.  
Contacting Dell  
To contact Dell™ electronically, you can access the following websites:  
www.dell.com  
support.dell.com (technical support)  
premiersupport.dell.com (technical support for educational,  
government, healthcare, and medium/large business customers,  
including Premier, Platinum, and Gold customers)  
For specific web addresses for your country, find the appropriate country  
section in the table below.  
NOTE: Toll-free numbers are for use within the country for which they are listed.  
When you need to contact Dell, use the electronic addresses, telephone  
numbers, and codes provided in the following table. If you need assistance in  
determining which codes to use, contact a local or an international operator.  
Appendix  
125  
       
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Anguilla  
General Support  
toll-free: 800-335-0031  
1-800-805-5924  
Antigua and Barbuda General Support  
Argentina (Buenos Website: www.dell.com.ar  
Aires)  
E-mail:  
International Access [email protected]  
Code: 00  
E-mail for desktop and  
Country Code: 54  
portable computers:  
City Code: 11  
E-mail for servers and EMC:  
Customer Care  
Tech Support  
Tech Support Services  
Sales  
toll-free: 0-800-444-0730  
toll-free: 0-800-444-0733  
toll-free: 0-800-444-0724  
0-810-444-3355  
Aruba  
General Support  
toll-free: 800-1578  
126  
Appendix  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Australia (Sydney)  
E-mail (Australia):  
International Access  
Code: 0011  
E-mail (New Zealand):  
Country Code: 61  
Home and Small Business  
Government and Business  
1-300-655-533  
toll-free: 1-800-633-559  
toll-free: 1-800-060-889  
City Code: 2  
Preferred Accounts Division  
(PAD)  
Customer Care  
toll-free: 1-800-819-339  
toll-free: 1-300-655-533  
Technical Support (portables  
and desktops)  
Technical Support (servers and  
workstations)  
toll-free: 1-800-733-314  
Corporate Sales  
Transaction Sales  
Fax  
toll-free: 1-800-808-385  
toll-free: 1-800-808-312  
toll-free: 1-800-818-341  
Appendix  
127  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Austria (Vienna)  
Website:  
support.euro.dell.com  
International Access  
Code: 900  
E-mail:  
tech_support_central_europe  
@dell.com  
Country Code: 43  
City Code: 1  
Home/Small Business Sales  
Home/Small Business Fax  
0820 240 530 00  
0820 240 530 49  
0820 240 530 14  
Home/Small Business  
Customer Care  
Preferred Accounts/Corporate  
Customer Care  
0820 240 530 16  
0820 240 530 14  
0660 8779  
Home/Small Business  
Technical Support  
Preferred Accounts/Corporate  
Technical Support  
Switchboard  
0820 240 530 00  
toll-free: 1-866-278-6818  
1-800-534-3066  
Bahamas  
Barbados  
General Support  
General Support  
Belgium (Brussels) Website:  
support.euro.dell.com  
International Access  
Code: 00  
E-mail for French Speaking  
Customers:  
Country Code: 32  
support.euro.dell.com/be/fr/em  
aildell/  
City Code: 2  
Technical Support  
Technical Support Fax  
Customer Care  
Corporate Sales  
Fax  
02 481 92 88  
02 481 92 95  
02 713 15 .65  
02 481 91 00  
02 481 92 99  
02 481 91 00  
Switchboard  
128  
Appendix  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Bermuda  
Bolivia  
Brazil  
General Support  
1-800-342-0671  
General Support  
toll-free: 800-10-0238  
Website: www.dell.com/br  
International Access Customer Support,  
0800 90 3355  
Code: 00  
Technical Support  
Technical Support Fax  
Customer Care Fax  
Sales  
Country Code: 55  
City Code: 51  
51 481 5470  
51 481 5480  
0800 90 3390  
British Virgin Islands General Support  
toll-free: 1-866-278-6820  
604 633 4966  
Brunei  
Customer Technical Support  
(Penang, Malaysia)  
Country Code: 673  
Customer Service  
(Penang, Malaysia)  
604 633 4949  
604 633 4955  
Transaction Sales  
(Penang, Malaysia)  
Appendix  
129  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Canada (North York, Online Order Status:  
Ontario) www.dell.ca/ostatus  
International Access AutoTech (automated  
toll-free: 1-800-247-9362  
toll-free: 1-800-847-4096  
toll-free: 1-800-326-9463  
toll-free: 1-800-847-4096  
Code: 011  
technical support)  
Customer Care (Home  
Sales/Small Business)  
Customer Care (med./large  
business, government)  
Technical Support (Home  
Sales/Small Business)  
Technical Support (med./large toll-free: 1-800-387-5757  
bus., government)  
Sales (Home Sales/Small  
Business)  
toll-free: 1-800-387-5752  
toll-free: 1-800-387-5755  
1 866 440 3355  
Sales (med./large bus.,  
government)  
Spare Parts Sales & Extended  
Service Sales  
Cayman Islands  
Chile (Santiago)  
Country Code: 56  
City Code: 2  
General Support  
1-800-805-7541  
Sales, Customer Support, and  
Technical Support  
toll-free: 1230-020-4823  
Technical Support E-mail:  
Customer Care E-mail:  
Technical Support Fax  
818 1350  
Technical Support  
toll-free: 800 858 2969  
(Dimension™ and Inspiron™)  
Technical Support (OptiPlex™,  
Latitude™, and  
toll-free: 800 858 0950  
Dell Precision™)  
130  
Appendix  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
China (Xiamen)  
Country Code: 86  
City Code: 592  
Technical Support website:  
support.dell.com.cn  
Technical Support E-mail:  
Customer Care E-mail:  
Technical Support Fax  
818 1350  
Technical Support  
toll-free: 800 858 2969  
(Dimension™ and Inspiron™)  
Technical Support (OptiPlex™,  
Latitude™, and  
toll-free: 800 858 0950  
Dell Precision™)  
Technical Support (servers  
and storage)  
toll-free: 800 858 0960  
toll-free: 800 858 2920  
Technical Support (projectors,  
PDAs, printers, switches,  
routers, and so on)  
Customer Care  
toll-free: 800 858 2060  
592 818 1308  
Customer Care Fax  
Home and Small Business  
Preferred Accounts Division  
toll-free: 800 858 2222  
toll-free: 800 858 2557  
toll-free: 800 858 2055  
Large Corporate Accounts  
GCP  
Large Corporate Accounts Key  
Accounts  
toll-free: 800 858 2628  
toll-free: 800 858 2999  
toll-free: 800 858 2955  
Large Corporate Accounts  
North  
Large Corporate Accounts  
North Government  
and Education  
Appendix  
131  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
China (Xiamen)  
Country Code: 86  
City Code: 592  
Large Corporate Accounts East  
toll-free: 800 858 2020  
toll-free: 800 858 2669  
Large Corporate Accounts East  
Government and Education  
Large Corporate Accounts  
Queue Team  
toll-free: 800 858 2572  
toll-free: 800 858 2355  
toll-free: 800 858 2811  
toll-free: 800 858 2621  
Large Corporate Accounts  
South  
Large Corporate Accounts  
West  
Large Corporate Accounts  
Spare Parts  
Colombia  
Costa Rica  
General Support  
General Support  
980-9-15-3978  
0800-012-0435  
Czech Republic  
(Prague)  
Website:  
support.euro.dell.com  
International Access E-mail: [email protected]  
Code: 00  
Technical Support  
22537 2727  
22537 2707  
22537 2714  
22537 2728  
22537 2711  
Country Code: 420  
Customer Care  
Fax  
Tech Fax  
Switchboard  
132  
Appendix  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Denmark  
Website:  
(Copenhagen)  
support.euro.dell.com  
International Access E-mail:  
Code: 00  
http://support.euro.dell.com/dk  
/da/emaildell/  
Country Code: 45  
Technical Support  
Customer Care (Relational)  
7023 0182  
7023 0184  
3287 5505  
Home/Small Business  
Customer Care  
Switchboard (Relational)  
3287 1200  
3287 1201  
3287 5000  
Switchboard Fax (Relational)  
Switchboard (Home/Small  
Business)  
Switchboard Fax (Home/Small  
Business)  
3287 5001  
Dominica  
General Support  
toll-free: 1-866-278-6821  
1-800-148-0530  
Dominican Republic General Support  
Ecuador  
General Support  
General Support  
toll-free: 999-119  
01-899-753-0777  
El Salvador  
Finland (Helsinki) Website:  
support.euro.dell.com  
International Access  
Code: 990  
E-mail:  
http://support.euro.dell.com/fi/  
fi/emaildell/  
Country Code: 358  
City Code: 9  
Technical Support  
Customer Care  
Fax  
09 253 313 60  
09 253 313 38  
09 253 313 99  
09 253 313 00  
Switchboard  
Appendix  
133  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
France (Paris)  
(Montpellier)  
Website:  
support.euro.dell.com  
International Access E-mail:  
Code: 00  
support.euro.dell.com/fr/fr/ema  
ildell/  
Country Code: 33  
City Codes: (1) (4)  
Home and Small Business  
Technical Support  
Customer Care  
Switchboard  
0825 387 270  
0825 823 833  
0825 004 700  
04 99 75 40 00  
Switchboard (calls from  
outside of France)  
Sales  
Fax  
0825 004 700  
0825 004 701  
04 99 75 40 01  
Fax (calls from outside of  
France)  
Corporate  
Technical Support  
Customer Care  
Switchboard  
Sales  
0825 004 719  
0825 338 339  
01 55 94 71 00  
01 55 94 71 00  
01 55 94 71 01  
Fax  
134  
Appendix  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Germany (Langen) Website:  
support.euro.dell.com  
International Access  
Code: 00  
E-mail:  
tech_support_central_europe  
@dell.com  
Country Code: 49  
City Code: 6103  
Technical Support  
06103 766-7200  
0180-5-224400  
Home/Small Business  
Customer Care  
Global Segment Customer Care  
06103 766-9570  
06103 766-9420  
Preferred Accounts  
Customer Care  
Large Accounts Customer Care  
Public Accounts Customer Care  
Switchboard  
06103 766-9560  
06103 766-9555  
06103 766-7000  
Greece  
Website:  
support.euro.dell.com  
International Access  
Code: 00  
E-mail:  
support.euro.dell.com/gr/en/em  
aildell/  
Country Code: 30  
Technical Support  
00800-44 14 95 18  
00800-44 14 00 83  
Gold Service Technical  
Support  
Switchboard  
2108129810  
2108129811  
Gold Service Switchboard  
Sales  
2108129800  
Fax  
2108129812  
Grenada  
Guatemala  
Guyana  
General Support  
General Support  
General Support  
toll-free: 1-866-540-3355  
1-800-999-0136  
toll-free: 1-877-270-4609  
Appendix  
135  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Hong Kong  
Website: support.ap.dell.com  
International Access Technical Support E-mail:  
Code: 001 [email protected]  
Country Code: 852 Technical Support (Dimension  
2969 3188  
2969 3191  
2969 3196  
and Inspiron)  
Technical Support (OptiPlex,  
Latitude, and Dell Precision)  
Technical Support  
(PowerApp™, PowerEdge™,  
PowerConnect™, and  
PowerVault™)  
Customer Care  
3416 0910  
3416 0907  
3416 0908  
3416 0912  
2969 3105  
Large Corporate Accounts  
Global Customer Programs  
Medium Business Division  
Home and Small  
Business Division  
India  
Technical Support  
1600 33 8045  
1600 33 8044  
Sales (Large Corporate  
Accounts)  
Sales (Home and Small  
Business )  
1600 33 8046  
136  
Appendix  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Ireland  
Website:  
(Cherrywood)  
support.euro.dell.com  
International Access E-mail:  
Code: 16  
Country Code: 353 Technical Support  
1850 543 543  
0870 908 0800  
City Code: 1  
U.K. Technical Support (dial  
within U.K. only)  
Home User Customer Care  
Small Business Customer Care  
01 204 4014  
01 204 4014  
U.K. Customer Care (dial  
within U.K. only)  
0870 906 0010  
Corporate Customer Care  
1850 200 982  
0870 907 4499  
Corporate Customer Care (dial  
within U.K. only)  
Ireland Sales  
01 204 4444  
U.K. Sales (dial within U.K.  
only)  
0870 907 4000  
Fax/Sales Fax  
Switchboard  
01 204 0103  
01 204 4444  
Appendix  
137  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Italy (Milan)  
Website:  
support.euro.dell.com  
International Access  
Code: 00  
E-mail:  
support.euro.dell.com/it/it/  
emaildell/  
Country Code: 39  
City Code: 02  
Home and Small Business  
Technical Support  
Customer Care  
Fax  
02 577 826 90  
02 696 821 14  
02 696 821 13  
02 696 821 12  
Switchboard  
Corporate  
Technical Support  
Customer Care  
Fax  
02 577 826 90  
02 577 825 55  
02 575 035 30  
02 577 821  
Switchboard  
Jamaica  
General Support (dial from  
within Jamaica only)  
1-800-682-3639  
Japan (Kawasaki)  
Website: support.jp.dell.com  
International Access Technical Support (servers)  
toll-free: 0120-198-498  
81-44-556-4162  
Code: 001  
Technical Support outside of  
Country Code: 81  
Japan (servers)  
City Code: 44  
Technical Support (Dimension  
and Inspiron)  
toll-free: 0120-198-226  
81-44-520-1435  
Technical Support outside of  
Japan (Dimension  
and Inspiron)  
138  
Appendix  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Japan (Kawasaki)  
Technical Support (Dell  
Precision, OptiPlex, and  
Latitude)  
toll-free:0120-198-433  
International Access  
Code: 001  
Technical Support outside of  
Japan (Dell Precision,  
81-44-556-3894  
Country Code: 81  
City Code: 44  
OptiPlex, and Latitude)  
Technical Support (PDAs,  
projectors, printers, routers)  
toll-free: 0120-981-690  
81-44-556-3468  
Technical Support outside of  
Japan (PDAs, projectors,  
printers, routers)  
Faxbox Service  
044-556-3490  
044-556-3801  
24-Hour Automated Order  
Service  
Customer Care  
044-556-4240  
044-556-1465  
Business Sales Division (up to  
400 employees)  
Preferred Accounts Division  
Sales (over 400 employees)  
044-556-3433  
044-556-3430  
044-556-1469  
Large Corporate Accounts  
Sales (over 3500 employees)  
Public Sales (government  
agencies, educational  
institutions, and medical  
institutions)  
Global Segment Japan  
Individual User  
Switchboard  
044-556-3469  
044-556-1760  
044-556-4300  
Appendix  
139  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Korea (Seoul)  
Technical Support  
toll-free: 080-200-3800  
toll-free: 080-200-3600  
604 633 4949  
International Access Sales  
Code: 001  
Customer Service (Penang,  
Country Code: 82  
Malaysia)  
Fax  
City Code: 2  
2194-6202  
2194-6000  
Switchboard  
Technical Support (Electronics  
and Accessories)  
toll-free: 080-200-3801  
Latin America  
Customer Technical Support  
(Austin, Texas, U.S.A.)  
512 728-4093  
512 728-3619  
512 728-3883  
Customer Service (Austin,  
Texas, U.S.A.)  
Fax (Technical Support and  
Customer Service) (Austin,  
Texas, U.S.A.)  
Sales (Austin, Texas, U.S.A.)  
512 728-4397  
512 728-4600  
SalesFax (Austin, Texas, U.S.A.)  
or 512 728-3772  
140  
Appendix  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Luxembourg  
Website:  
support.euro.dell.com  
International Access  
Code: 00  
Country Code: 352 Technical Support (Brussels,  
3420808075  
toll-free: 080016884  
02 481 91 00  
Belgium)  
Home/Small Business Sales  
(Brussels, Belgium)  
Corporate Sales (Brussels,  
Belgium)  
Customer Care (Brussels,  
Belgium)  
02 481 91 19  
Fax (Brussels, Belgium)  
02 481 92 99  
02 481 91 00  
Switchboard (Brussels, Belgium)  
Macao  
Technical Support  
toll-free: 0800 105  
34 160 910  
Country Code: 853 Customer Service (Xiamen,  
China)  
Transaction Sales (Xiamen,  
China)  
29 693 115  
Appendix  
141  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Malaysia (Penang)  
Website: support.ap.dell.com  
toll-free: 1 800 88 0193  
toll-free: 1 800 88 1306  
International Access Technical Support  
Code: 00  
(Dell Precision, OptiPlex,  
and Latitude)  
Country Code: 60  
City Code: 4  
Technical Support  
(Dimension, Inspiron, and  
Electronics and Accessories)  
Technical Support (PowerApp,  
PowerEdge, PowerConnect,  
and PowerVault)  
toll-free: 1800 88 1386  
Customer Service (Penang,  
04 633 4949  
Malaysia)  
Transaction Sales  
toll-free: 1 800 888 202  
toll-free: 1 800 888 213  
001-877-384-8979  
or 001-877-269-3383  
50-81-8800  
Corporate Sales  
Mexico  
Customer Technical Support  
International Access  
Code: 00  
Sales  
Country Code: 52  
or 01-800-888-3355  
001-877-384-8979  
or 001-877-269-3383  
50-81-8800  
Customer Service  
Main  
or 01-800-888-3355  
toll-free: 1-866-278-6822  
001-800-882-1519  
Montserrat  
General Support  
Netherlands Antilles General Support  
142  
Appendix  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Netherlands  
(Amsterdam)  
Website:  
support.euro.dell.com  
International Access Technical Support  
020 674 45 00  
020 674 47 66  
020 674 42 00  
Code: 00  
Technical Support Fax  
Country Code: 31  
Home/Small Business  
City Code: 20  
Customer Care  
Relational Customer Care  
Home/Small Business Sales  
Relational Sales  
020 674 4325  
020 674 55 00  
020 674 50 00  
020 674 47 75  
020 674 47 50  
020 674 50 00  
020 674 47 50  
Home/Small Business Sales Fax  
Relational Sales Fax  
Switchboard  
Switchboard Fax  
New Zealand  
E-mail (New Zealand):  
International Access  
Code: 00  
E-mail (Australia):  
Country Code: 64  
Technical Support (for desktop  
and portable computers)  
toll-free: 0800 446 255  
Technical Support (for servers  
and workstations)  
toll-free: 0800 443 563  
Home and Small Business  
Government and Business  
Sales  
0800 446 255  
0800 444 617  
0800 441 567  
Fax  
0800 441 566  
Nicaragua  
General Support  
001-800-220-1006  
Appendix  
143  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Norway (Lysaker)  
Website:  
support.euro.dell.com  
International Access  
Code: 00  
E-mail:  
http://support.euro.dell.com/no  
/no/emaildell/  
Country Code: 47  
Technical Support  
671 16882  
671 17575  
23162298  
Relational Customer Care  
Home/Small Business  
Customer Care  
Switchboard  
671 16800  
671 16865  
Fax Switchboard  
General Support  
General Support  
Panama  
001-800-507-0962  
0800-50-669  
Peru  
Poland (Warsaw)  
Website:  
support.euro.dell.com  
International Access  
Code: 011  
E-mail:  
Country Code: 48  
Customer Service Phone  
Customer Care  
Sales  
57 95 700  
57 95 999  
57 95 999  
57 95 806  
57 95 998  
57 95 999  
City Code: 22  
Customer Service Fax  
Reception Desk Fax  
Switchboard  
144  
Appendix  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Portugal  
Website:  
support.euro.dell.com  
International Access  
Code: 00  
E-mail:  
support.euro.dell.com/pt/en/e  
maildell/  
Country Code: 351  
Technical Support  
Customer Care  
Sales  
707200149  
800 300 413  
800 300 410 or  
800 300 411 or  
800 300 412 or  
21 422 07 10  
Fax  
21 424 01 12  
1-800-805-7545  
Puerto Rico  
General Support  
General Support  
General Support  
St. Kitts and Nevis  
St. Lucia  
toll-free: 1-877-441-4731  
1-800-882-1521  
St. Vincent and the General Support  
Grenadines  
toll-free: 1-877-270-4609  
Singapore  
(Singapore)  
Website: support.ap.dell.com  
Technical Support  
toll-free: 1800 394 7430  
International Access (Dimension, Inspiron, and  
Code: 005  
Electronics and Accessories)  
Country Code: 65  
Technical Support (OptiPlex,  
Latitude, and Dell Precision)  
toll-free: 1800 394 7488  
toll-free: 1800 394 7478  
Technical Support (PowerApp,  
PowerEdge, PowerConnect,  
and PowerVault)  
Customer Service (Penang,  
Malaysia)  
604 633 4949  
Transaction Sales  
Corporate Sales  
toll-free: 1 800 394 7412  
toll-free: 1 800 394 7419  
Appendix  
145  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Slovakia (Prague)  
Website:  
support.euro.dell.com  
International Access  
Code: 00  
Country Code: 421 Technical Support  
02 5441 5727  
420 22537 2707  
02 5441 8328  
02 5441 8328  
02 5441 7585  
Customer Care  
Fax  
Tech Fax  
Switchboard (Sales)  
South Africa  
(Johannesburg)  
Website:  
support.euro.dell.com  
International Access E-mail:  
Code:  
09/091  
Gold Queue  
Technical Support  
Customer Care  
Sales  
011 709 7713  
011 709 7710  
011 709 7707  
011 709 7700  
011 706 0495  
011 709 7700  
604 633 4810  
Country Code: 27  
City Code: 11  
Fax  
Switchboard  
Southeast Asian and Customer Technical Support,  
Pacific Countries Customer Service, and Sales  
(Penang, Malaysia)  
146  
Appendix  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Spain (Madrid)  
Website:  
support.euro.dell.com  
International Access  
Code: 00  
E-mail:  
support.euro.dell.com/es/es/  
emaildell/  
Country Code: 34  
City Code: 91  
Home and Small Business  
Technical Support  
Customer Care  
Sales  
902 100 130  
902 118 540  
902 118 541  
902 118 541  
902 118 539  
Switchboard  
Fax  
Corporate  
Technical Support  
Customer Care  
Switchboard  
Fax  
902 100 130  
902 115 236  
91 722 92 00  
91 722 95 83  
Sweden (Upplands Website:  
Vasby)  
support.euro.dell.com  
International Access E-mail:  
Code: 00  
http://support.euro.dell.com/se/  
sv/emaildell/  
Country Code: 46  
City Code: 8  
Technical Support  
Relational Customer Care  
08 590 05 199  
08 590 05 642  
08 587 70 527  
Home/Small Business  
Customer Care  
Employee Purchase Program  
(EPP) Support  
20 140 14 44  
Technical Support Fax  
Sales  
08 590 05 594  
08 590 05 185  
Appendix  
147  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Switzerland  
(Geneva)  
Website:  
support.euro.dell.com  
International Access E-mail:  
Code: 00  
Tech_support_central_Europe  
@dell.com  
Country Code: 41  
City Code: 22  
E-mail for French-speaking  
HSB and Corporate  
Customers:  
support.euro.dell.com/ch/fr/e  
maildell/  
Technical Support (Home and  
Small Business)  
0844 811 411  
Technical Support (Corporate)  
0844 822 844  
0848 802 202  
Customer Care (Home and  
Small Business)  
Customer Care (Corporate)  
Fax  
0848 821 721  
022 799 01 90  
022 799 01 01  
Switchboard  
Taiwan  
Website: support.ap.dell.com  
International Access E-mail: [email protected]  
Code: 002  
Technical Support (OptiPlex,  
toll-free: 00801 86 1011  
Country Code: 886 Latitude, Inspiron, Dimension,  
and Electronics and  
Accessories)  
Technical Support (PowerApp,  
PowerEdge, PowerConnect,  
and PowerVault)  
toll-free: 00801 60 1256  
Transaction Sales  
Corporate Sales  
toll-free: 00801 65 1228  
toll-free: 00801 651 227  
148  
Appendix  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Thailand  
Website: support.ap.dell.com  
International Access Technical Support (OptiPlex,  
toll-free: 1800 0060 07  
toll-free: 1800 0600 09  
Code: 001  
Latitude, and Dell Precision)  
Country Code: 66  
Technical Support (PowerApp,  
PowerEdge, PowerConnect,  
and PowerVault)  
Customer Service (Penang,  
Malaysia)  
604 633 4949  
Corporate Sales  
Transaction Sales  
General Support  
General Support  
toll-free: 1800 006 009  
toll-free: 1800 006 006  
1-800-805-8035  
Trinidad/Tobago  
Turks and Caicos  
Islands  
toll-free: 1-866-540-3355  
Appendix  
149  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
U.K. (Bracknell)  
Website:  
support.euro.dell.com  
International Access  
Code: 00  
Customer Care website:  
support.euro.dell.com/uk/en/ECare/Form/Home.asp  
Country Code: 44  
City Code: 1344  
E-mail:  
Technical Support  
(Corporate/Preferred  
Accounts/PAD [1000+  
employees])  
0870 908 0500  
Technical Support (direct and  
general)  
0870 908 0800  
01344 373 186  
0870 906 0010  
Global Accounts Customer  
Care  
Home and Small Business  
Customer Care  
Corporate Customer Care  
01344 373 185  
0870 906 0010  
Preferred Accounts (500–5000  
employees) Customer Care  
Central Government  
Customer Care  
01344 373 193  
01344 373 199  
Local Government &  
Education Customer Care  
Health Customer Care  
01344 373 194  
0870 907 4000  
Home and Small Business Sales  
Corporate/Public Sector Sales  
Home and Small Business Fax  
General Support  
01344 860 456  
0870 907 4006  
Uruguay  
toll-free: 000-413-598-2521  
150  
Appendix  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
U.S.A. (Austin,  
Texas)  
Automated Order-Status  
Service  
toll-free: 1-800-433-9014  
International Access AutoTech (portable and  
toll-free: 1-800-247-9362  
Code: 011  
desktop computers)  
Consumer (Home and Home Office)  
Country Code: 1  
Technical Support  
toll-free: 1-800-624-9896  
Customer Service  
toll-free: 1-800-624-9897  
toll-free: 1-877-Dellnet  
(1-877-335-5638)  
DellNet™ Service and Support  
Employee Purchase Program  
(EPP) Customers  
toll-free: 1-800-695-8133  
Financial Services website:  
www.dellfinancialservices.com  
Financial Services (lease/loans) toll-free: 1-877-577-3355  
Financial Services (Dell  
toll-free: 1-800-283-2210  
Preferred Accounts [DPA])  
Business  
Customer Service and  
Technical Support  
toll-free: 1-800-822-8965  
toll-free: 1-800-695-8133  
toll-free: 1-877-459-7298  
Employee Purchase Program  
(EPP) Customers  
Printers and Projectors  
Technical Support  
Appendix  
151  
Country (City)  
Department Name or Service  
Area, Website and  
E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
International Access  
Code Country Code  
City Code  
Public (government, education, and healthcare)  
Customer Service and  
Technical Support  
toll-free: 1-800-456-3355  
Employee Purchase Program  
(EPP) Customers  
toll-free: 1-800-234-1490  
Dell Sales  
toll-free: 1-800-289-3355  
or  
toll-free: 1-800-879-3355  
toll-free: 1-888-798-7561  
Dell Outlet Store (Dell  
refurbished computers)  
Software and Peripherals Sales toll-free: 1-800-671-3355  
Spare Parts Sales  
toll-free: 1-800-357-3355  
toll-free: 1-800-247-4618  
Extended Service and  
Warranty Sales  
Fax  
toll-free: 1-800-727-8320  
toll-free: 1-877-DELLTTY  
(1-877-335-5889)  
Dell Services for the Deaf,  
Hard-of-Hearing, or  
Speech-Impaired  
U.S. Virgin Islands General Support  
Venezuela General Support  
1-877-673-3355  
8001-3605  
152  
Appendix  
Limited Warranties  
Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day,  
1-year, 2-year, 3-year, or 4-year limited warranty, depending on the product purchased. To  
determine which warranty came with your hardware product(s), see your packing slip or  
invoice. The following sections describe the limited warranties and return policy for the U.S.,  
the limited warranties and return policy for Canada, the manufacturer guarantee for Latin  
America and the Caribbean, and the Intel® Pentium® and Celeron® warranty for the  
U.S. and Canada.  
Limited Warranty for Dell-Branded Hardware Products  
(U.S. Only)  
What is covered by this limited warranty?  
This limited warranty covers defects in materials and workmanship in your—our end-user  
customer's—Dell-branded hardware products, including Dell-branded peripheral products.  
What is not covered by this limited warranty?  
This limited warranty does not cover:  
Software, including the operating system and software added to the Dell-branded  
hardware products through our factory-integration system, third-party software, or the  
reloading of software  
Non-Dell-branded and Solution Provider Direct products and accessories  
Problems that result from:  
External causes such as accident, abuse, misuse, or problems with electrical  
power  
Servicing not authorized by Dell  
Usage that is not in accordance with product instructions  
Failure to follow the product instructions or failure to perform preventive  
maintenance  
Problems caused by using accessories, parts, or components not supplied by Dell  
Products with missing or altered Service Tags or serial numbers  
Products for which Dell has not received payment  
Appendix  
153  
     
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO  
HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR  
JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR  
MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND  
REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL  
EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT  
NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE  
LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD  
REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES,  
WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED  
WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW  
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS  
LIMITATION MAY NOT APPLY TO YOU.  
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN  
THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL  
DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-  
PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING  
AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR  
LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE  
PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM  
AMOUNT FOR WHICH WE ARE RESPONSIBLE.  
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF  
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION  
OR EXCLUSION MAY NOT APPLY TO YOU.  
How long does this limited warranty last?  
This limited warranty lasts for the time period indicated on your packing slip or invoice,  
except for the following Dell-branded hardware:  
Portable computer batteries carry a 1-year limited warranty.  
Projector lamps carry a 90-day limited warranty.  
Memory carries a lifetime limited warranty.  
Monitors carry the longer of either a 3-year limited warranty or the remainder of the  
warranty for the Dell computer to which the monitor will be connected.  
"PDAs, MP3 players, earphones, remote inline controls, and AC adapters carry a 1-year  
limited warranty.  
Other add-on hardware carries the longer of either a 1-year limited warranty for new  
parts and a 90-day limited warranty for reconditioned parts or, for both new and  
reconditioned parts, the reminder of the warranty for the Dell computer on which  
such parts are installed.  
154  
Appendix  
The limited warranty on all Dell-branded products begins on the date of the packing slip or  
invoice. The warranty period is not extended if we repair or replace a warranted product or  
any parts. Dell may change the availability of limited warranties, at its discretion, but any  
changes will not be retroactive.  
What do I do if I need warranty service?  
Before the warranty expires, please call us at the relevant number listed in the following  
table. Please also have your Dell Service Tag or order number available.  
Individual Home Consumers:  
Technical Support  
U.S. Only  
1-800-624-9896  
1-800-624-9897  
Customer Service  
Individual Home Consumers who purchased through an Employee  
Purchase Program:  
Technical Support and Customer Service  
Home and Small Business Commercial Customers:  
Technical Support and Customer Service  
1-800-822-8965  
1-800-456-3355  
Medium, Large, or Global Commercial Customers, Healthcare  
Customers, and Value-Added Resellers (VARs):  
Technical Support and Customer Service  
Government and Education Customers:  
Technical Support and Customer Service  
Dell-Branded Memory  
1-800-822-8965  
1-800-234-1490  
1-888-363-5150  
What will Dell do?  
During the 90 days of the 90-day limited warranty and the first year of all other limited  
warranties: During the 90 days of the 90-day limited warranty and the first year of all other  
limited warranties, we will repair any Dell-branded hardware products returned to us that  
prove to be defective in materials or workmanship. If we are not able to repair the product,  
we will replace it with a comparable product that is new or refurbished.  
When you contact us, we will issue a Return Material Authorization Number for you to  
include with your return. You must return the products to us in their original or equivalent  
packaging, prepay shipping charges, and insure the shipment or accept the risk if the product  
is lost or damaged in shipment. We will return the repaired or replacement products to you.  
We will pay to ship the repaired or replaced products to you if you use an address in the  
United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we  
will ship the product to you freight collect.  
Appendix  
155  
If we determine that the product is not covered under this warranty, we will notify you and  
inform you of service alternatives that are available to you on a fee basis.  
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s)  
and any other storage device(s) in the product(s). Remove any confidential, proprietary, or  
personal information and removable media such as floppy disks, CDs, or PC Cards. We are not  
responsible for any of your confidential, proprietary, or personal information; lost or corrupted  
data; or damaged or lost removable media.  
During the remaining years: For the remaining period of the limited warranty, we will replace  
any defective part with new or refurbished parts, if we agree that it needs to be replaced.  
When you contact us, we will require a valid credit card number at the time you request a  
replacement part, but we will not charge you for the replacement part as long as you return  
the original part to us within 30 days after we ship the replacement part to you. If we do not  
receive the original part within 30 days, we will charge to your credit card the then-current  
standard price for that part.  
We will pay to ship the part to you if you use an address in the United States (excluding  
Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the part freight  
collect. We will also include a prepaid shipping container with each replacement part for  
your use in returning the replaced part to us.  
NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any  
other storage device(s) in the product(s). We are not responsible for lost or corrupted data.  
What if I purchased a service contract?  
If your service contract is with Dell, service will be provided to you under the terms of the  
service agreement. Please refer to that contract for details on how to obtain service.  
If you purchased through us a service contract with one of our third-party service providers,  
please refer to that contract for details on how to obtain service.  
How will you fix my product?  
We use new and refurbished parts made by various manufacturers in performing warranty  
repairs and in building replacement parts and systems. Refurbished parts and systems are  
parts or systems that have been returned to Dell, some of which were never used by a  
customer. All parts and systems are inspected and tested for quality. Replacement parts and  
systems are covered for the remaining period of the limited warranty for the product you  
bought. Dell owns all parts removed from repaired products.  
156  
Appendix  
May I transfer the limited warranty?  
Limited warranties on systems may be transferred if the current owner transfers ownership of  
the system and records the transfer with us. The limited warranty on Dell-branded memory  
may not be transferred. You may record your transfer by going to Dell's website:  
If you are an Individual Home Consumer, go to  
www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm  
If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go  
to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm  
If you are a Government, Education, or Healthcare Customer, or an Individual Home  
Consumer who purchased through an Employee Purchase Program, go to  
www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm  
If you do not have Internet access, call your customer care representative or call 1-800-624-9897.  
Total Satisfaction Return Policy (U.S. Only)  
We value our relationship with you and want to make sure that you're satisfied with your  
purchases. That's why we offer a "Total Satisfaction" return policy for most products that  
you—the end-user customer—purchase directly from Dell. Under this policy, you may return  
to Dell products that you purchased directly from Dell for a credit or a refund of the  
purchase price paid, less shipping and handling and applicable return fees as follows:  
New Hardware Products and Accessories: Unless you have a separate agreement with Dell,  
all hardware, accessories, peripherals, parts and unopened software still in its/their sealed  
package, excluding the products listed below, may be returned within twenty-one (21) days  
from the date on the packing slip or invoice.  
Exclusions from the foregoing return policy:  
New PowerEdge™, PowerConnect™, and PowerVault™ products (excluding  
PowerVault 160T tape libraries) may be returned within thirty (30) days from the date  
on the packing slip or invoice, except that new PowerEdge™ SC servers and n series  
products purchased from the Small and Medium Business Sales Division may only be  
returned within fourteen (14) days from the date on the packing slip or invoice.  
Application software or an operating system that has been installed by Dell may not be  
returned unless you return the entire computer under the 21-day return policy, if  
applicable to your purchase (if not applicable to your purchase, you may not return  
application software or an operating system).  
Appendix  
157  
 
Non-defective third party and Dell-branded software, peripheral, electronics and accessory  
products (for example: televisions, printers, projectors, MP3 players, PDAs, battery  
chargers, non-preinstalled third party software, wireless cards/access points/routers),  
including but not limited to those sold by or through Dell's "Software & Peripherals"  
or "Electronics & Accessories" groups, may be returned within twenty-one (21) days  
from the date on the packing slip or invoice, but a fifteen percent (15%) return fee  
may be deducted from any refund or credit.  
Dell | EMC storage products, EMC-branded products, Unisys-branded products,  
PowerVault™ 160T tape libraries, enterprise software, non-Dell branded enterprise  
products, software and/or software licenses, or any non-Dell customized hardware  
and/or software product(s) may not be returned at any time.  
Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All  
reconditioned or refurbished PowerEdge™, PowerConnect™, and PowerVault™ products  
may be returned within 30 days from the date on the packing slip or invoice. All other  
reconditioned or refurbished Dell-branded hardware products and parts may be returned  
within 14 days of the date on the packing slip or invoice.  
How to Return To return products, e-mail or call Dell customer service to receive a Credit  
Return Authorization Number within the return policy period applicable to the product you  
want to return. You must obtain a Credit Return Authorization Number in order to return  
the product. See "Contacting Dell" or "Getting Help" in your customer documentation  
(or www.dell.com/us/en/gen/contact.htm) to find the appropriate contact information for  
obtaining customer assistance.  
You must ship the products to Dell within 5 days of the date that Dell issues the Credit  
Return Authorization Number. You must also return the products to Dell in their original  
packaging, in as-new condition along with any media, documentation, and all other items  
that were included in the original shipment, prepay shipping charges, and insure the  
shipment or accept the risk of loss or damage during shipment.  
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s)  
and any other storage device(s) in the product(s). Remove any confidential, proprietary, or  
personal information and removable media such as floppy disks, CDs, or PC Cards. We are not  
responsible for any of your confidential, proprietary, or personal information; lost or corrupted  
data; or damaged or lost removable media.  
Limited Warranty Terms for Dell-Branded Hardware Products  
(Canada Only)  
What is covered by this limited warranty?  
This limited warranty covers defects in materials and workmanship in your—our end-user  
customer's—Dell-branded hardware products, including Dell-branded peripheral products.  
158  
Appendix  
 
What is not covered by this limited warranty?  
This limited warranty does not cover:  
Software, including the operating system and software added to the Dell-branded hardware  
products through our factory-integration system, or the reloading of the software  
Non-Dell branded and Solution Provider Direct products and accessories  
Problems that result from:  
External causes such as accident, abuse, misuse, or problems with electrical power  
Servicing not authorized by Dell  
Usage that is not in accordance with product instructions  
Failure to follow the product instructions or failure to perform preventive  
maintenance  
Problems caused by using accessories, parts, or components not supplied by Dell  
Products with missing or altered Service Tags or serial numbers  
Products for which Dell has not received payment  
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO  
HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S  
RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED  
TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY  
STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON  
YOUR PACKING SLIP OR INVOICE. EXCEPT FOR THE EXPRESS WARRANTIES  
CONTAINED IN THIS WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER  
WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT  
LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY  
AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE.  
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED  
WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED  
WARRANTY OR CONDITION LASTS. THEREFORE, THE FOREGOING  
EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.  
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN  
THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL,  
OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY  
LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR  
PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST  
SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID  
FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM  
AMOUNT FOR WHICH WE ARE RESPONSIBLE.  
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF  
SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE  
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.  
Appendix  
159  
How long does this limited warranty last?  
This limited warranty lasts for the time period indicated on your packing slip or invoice,  
except that the limited warranty on Dell-branded batteries lasts only 1 year and the limited  
warranty on the lamps for Dell-branded projectors lasts only 90 days. The limited warranty  
begins on the date of the packing slip or invoice. The warranty period is not extended if we  
repair or replace a warranted product or any parts. Dell may change the terms and availability  
of limited warranties, at its discretion, but any changes will not be retroactive (that is, the  
warranty terms in place at the time of purchase will apply to your purchase).  
What do I do if I need warranty service?  
Before the warranty expires, please call us at the relevant number listed in the following  
table. Please also have your Dell Service Tag or order number available.  
Individual Home Consumers; Home Office and Small  
Business Customers:  
Canada Only  
Technical Support and Customer Service  
1-800-847-4096  
Medium, Large, and Global Commercial Customers; Government,  
Education, and Healthcare Customers; and Value-Added  
Resellers (VARs):  
Technical Support  
Customer Service  
1-800-387-5757  
1-800-326-9463  
Government or Education Customers, or Individual Home  
Consumers who purchased through an Employee  
Purchase Program:  
Technical Support  
Customer Service  
1-800-387-5757  
1-800-326-9463 (Extension  
8221 for Individual  
Consumers)  
Dell-Branded Memory  
1-888-363-5150  
What will Dell do?  
During the 90 days of the 90-day limited warranty and the first year of all other limited  
warranties: During the 90 days of the 90-day limited warranty and the first year of all other  
limited warranties, we will repair any Dell-branded hardware products returned to us that  
prove to be defective in materials or workmanship. If we are not able to repair the product,  
we will replace it with a comparable product that is new or refurbished.  
160  
Appendix  
When you contact us, we will issue a Return Material Authorization Number for you to  
include with your return. You must return the products to us in their original or equivalent  
packaging, prepay shipping charges, and insure the shipment or accept the risk if the product  
is lost or damaged in shipment. We will return the repaired or replacement products to you.  
We will pay to ship the repaired or replaced products to you if you use an address in Canada.  
Otherwise, we will ship the product to you freight collect.  
If we determine that the problem is not covered under this warranty, we will notify you and  
inform you of service alternatives that are available to you on a fee basis.  
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s)  
and any other storage device(s) in the product(s). Remove any confidential, proprietary or  
personal information, removable media, such as floppy disks, CDs, or PC Cards. We are not  
responsible for any of your confidential, proprietary or personal information; lost or corrupted  
data; or damaged or lost removable media.  
During the remaining years following the first year of all limited warranties: We will replace  
any defective part with new or refurbished parts, if we agree that it needs to be replaced.  
When you contact us, we will require a valid credit card number at the time you request a  
replacement part, but we will not charge you for the replacement part as long as you return  
the original part to us within 30 days after we ship the replacement part to you. If we do not  
receive the original part within 30 days, we will charge to your credit card the then-current  
standard price for that part.  
We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship  
the part freight collect. We will also include a prepaid shipping container with each  
replacement part for your use in returning the replaced part to us.  
NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any  
other storage device(s) in the product(s). We are not responsible for lost or corrupted data.  
What if I purchased a service contract?  
If your service contract is with Dell, service will be provided to you under the terms of the  
service contract. Please refer to that contract for details on how to obtain service.  
Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at  
1-800-847-4096. If you purchased through us a service contract with one of our third-party  
service providers, please refer to that contract (mailed to you with your packing slip or invoice)  
for details on how to obtain service.  
How will you fix my product?  
We use new and refurbished parts made by various manufacturers in performing warranty  
repairs and in building replacement parts and systems. Refurbished parts and systems are  
parts or systems that have been returned to Dell, some of which were never used by a  
customer. All parts and systems are inspected and tested for quality. Replacement parts and  
systems are covered for the remaining period of the limited warranty for the product you  
bought. Dell owns all parts removed from repaired products.  
Appendix  
161  
May I transfer the limited warranty?  
Limited warranties on systems may be transferred if the current owner transfers ownership of  
the system and records the transfer with us. The limited warranty on Dell-branded memory  
may not be transferred. You may record your transfer by going to Dell’s website:  
For Canada-purchased computers (in-country transfers) and to transfer from one  
customer to another, go to  
www.dell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_ccare.htm  
For out-of-country transfers (outside of the original country of purchase), go to  
www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm  
If you do not have Internet access, call Dell at 1-800-847-4096 (Home Consumer customers)  
or 1-800-326-9463 (Corporate Commercial or Government customers).  
"Total Satisfaction" Return Policy (Canada Only)  
If you are an end-user customer who bought new products directly from Dell, you may return  
them to Dell up to 30 days after you receive them for a refund or credit of the product  
purchase price. If you are an end-user customer who bought reconditioned or refurbished  
products from Dell, you may return them to Dell within 14 days after the date on the  
packing slip or invoice for a refund or credit of the product purchase price. In either case, the  
refund or credit will not include any shipping and handling charges shown on your packing  
slip or invoice and will be subject to a fifteen percent (15%) restocking fee, unless otherwise  
prohibited by law. If you are an organization that bought the products under a written  
agreement with Dell, the agreement may contain different terms for the return of products  
than specified by this policy.  
To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a  
Credit Return Authorization Number. To expedite the process of your refund or credit, Dell  
expects you to return the products to Dell in their original packaging within 5 days of the  
date that Dell issues the Credit Return Authorization Number. You must also prepay  
shipping charges and insure the shipment or accept the risk of loss or damage during  
shipment. You may return software for a refund or credit only if the sealed package  
containing the floppy disk(s) or CD(s) is unopened. Returned products must be in as-new  
condition, and all of the manuals, floppy disk(s), CD(s), power cables, and other items  
included with a product must be returned with it. For customers who want to return, for  
refund or credit only, either application or operating system software that has been installed  
by Dell, the whole system must be returned, along with any media and documentation that  
may have been included in the original shipment.  
The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also  
does not apply to products purchased through Dell's Software and Peripherals division. For  
those products, please instead refer to Dell's Software and Peripheral's then-current return  
policy (see the following section, "Dell Software and Peripherals [Canada Only]").  
162  
Appendix  
 
Dell Software and Peripherals (Canada Only)  
Third-Party Software and Peripherals Products  
Similar to other resellers of software and peripherals, Dell does not warrant third-party products.  
Third-party software and peripheral products are covered by the warranties provided by the  
original manufacturer or publisher only. Third-party manufacturer warranties vary from  
product to product. Consult your product documentation for specific warranty information.  
More information may also be available from the manufacturer or publisher.  
While Dell offers a wide selection of software and peripheral products, we do not specifically  
test or guarantee that all of the products we offer work with any or all of the various models  
of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of  
different brands of computers available today. If you have questions about compatibility, we  
recommend and encourage you to contact the third-party software and peripheral product  
manufacturer or publisher directly.  
Dell-Branded Peripheral Products  
Dell does provide a limited warranty for new Dell-branded peripheral products (products for  
which Dell is listed as the manufacturer) such as monitors, batteries, memory, docking stations,  
and projectors. To determine which limited warranty applies to the product you purchased,  
see the Dell packing slip or invoice and/or the product documentation that accompanied  
your product. Descriptions of Dell's limited warranties are described in preceding sections.  
Return Policy  
If you are an end-user customer who bought Dell Software and Peripherals products directly  
from a Dell company, you may return Dell Software and Peripherals products that are in as-new  
condition to Dell up to 30 days from the date on the packing slip or invoice for a refund of  
the product purchase price if already paid. This refund will not include any shipping and  
handling charges shown on your packing slip or invoice; you are responsible for those.  
To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a  
Credit Return Authorization Number. You must ship the Dell Software and Peripherals products  
back to Dell in their original manufacturer's packaging (which must be in as-new condition),  
prepay shipping charges, and insure the shipment or accept the risk of loss or damage  
during shipment.  
To qualify for refund or replacement, returned products must be in as-new condition,  
software products must be unopened, and all of the manuals, floppy disk(s), CD(s), power  
cables, and other items included with a product must be returned with it.  
Appendix  
163  
 
1-Year End-User Manufacturer Guarantee (Latin America and  
the Caribbean Only)  
Guarantee  
Dell Computer Corporation ("Dell") warrants to the end user in accordance with the  
following provisions that its branded hardware products, purchased by the end user from a  
Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be  
free from defects in materials, workmanship, and design affecting normal use, for a period of  
1 year from the original purchase date. Products for which proper claims are made will, at  
Dell’s option, be repaired or replaced at Dell’s expense. Dell owns all parts removed from  
repaired products. Dell uses new and reconditioned parts made by various manufacturers in  
performing repairs and building replacement products.  
Exclusions  
This Guarantee does not apply to defects resulting from: improper or inadequate  
installation, use, or maintenance; actions or modifications by unauthorized third parties or  
the end user; accidental or willful damage; or normal wear and tear.  
Making a Claim  
Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale  
within the guarantee period. The end user must always supply proof of purchase, indicating  
name and address of the seller, date of purchase, model and serial number, name and address  
of the customer, and details of symptoms and configuration at the time of malfunction,  
including peripherals and software used. Otherwise, Dell may refuse the guarantee claim.  
Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground  
freight and insurance to and from Dell’s repair/replacement center. The end user must  
ensure that the defective product is available for collection properly packed in original or  
equally protective packaging together with the details listed above and the return number  
provided to the end user by Dell.  
Limitation and Statutory Rights  
Dell makes no other warranty, guarantee or like statement other than as explicitly stated  
above, and this Guarantee is given in place of all other guarantees whatsoever, to the fullest  
extent permitted by law. In the absence of applicable legislation, this Guarantee will be the  
end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor  
any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or  
consequential loss arising from negligence, breach of contract, or howsoever.  
This Guarantee does not impair or affect mandatory statutory rights of the end user against  
and/or any rights resulting from other contracts concluded by the end user with Dell and/or  
any other seller.  
164  
Appendix  
 
Dell World Trade LP  
One Dell Way, Round Rock, TX 78682, USA  
Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10)  
Avenida Industrial Belgraf, 400  
92990-000 - Eldorado do Sul – RS - Brasil  
Dell Computer de Chile Ltda  
Coyancura 2283, Piso 3- Of.302,  
Providencia, Santiago - Chile  
Dell Computer de Colombia Corporation  
Carrera 7 #115-33 Oficina 603  
Bogota, Colombia  
Dell Computer de Mexico SA de CV  
Paseo de la Reforma 2620 - 11° Piso  
Col. Lomas Altas  
11950 México, D.F.  
Appendix  
165  
166  
Appendix  
Glossary  
802.11 (WI-FI) — A wireless technology standard for mid-range networking  
devices that allows for enabled devices to automatically recognize each other.  
®
BLUETOOTH WIRELESS TECHNOLOGY A wireless technology standard for  
short-range (10 m [30 ft]) networking devices that allows for enabled devices to  
automatically recognize each other.  
COMPACTFLASH CARD A removable card that is used to expand the capabilities  
of a device. Common types of CompactFlash cards include memory and wireless cards.  
CRADLE A device that allows your handheld device to synchronize with a  
computer, recharge its battery, and run on AC power.  
DHCP — dynamic host configuration protocol — A communication protocol  
that allows network administrators to manage and automate the assignment of  
Internet Protocol addresses to computers in a network.  
IMAP — Internet message access protocol — A standard client/server protocol  
that allows you to access your e-mail from a server. Using IMAP, you can store and  
browse your e-mail on the server.  
INFRARED SENSOR A port that allows you to transfer data between the  
computer and infrared-compatible devices without using a cable connection.  
ISP — Internet service provider — A company that allows you to access its host  
server to connect directly to the Internet, send and receive e-mail, and access  
websites. The ISP typically provides you with a software package, username, and  
access phone numbers for a fee.  
LAN — local area network — A computer network covering a small area. A LAN  
usually is confined to a building or a few nearby buildings. A LAN can be  
connected to another LAN over any distance via telephone lines and radio waves  
to form a wide area network (WAN).  
PIM — personal information manager — A program that stores and organizes  
your personal information, such as Calendar, Contacts, Messaging, and Tasks.  
POP3 — post office protocol 3 — A standard client/server protocol that allows  
you to access your e-mail from a server. Using POP3, you must download your  
e-mail to your local system to view and browse your messages.  
RAM — random-access memory — The primary temporary storage area for program  
instructions and data. Any information stored in RAM is lost when you perform a reset.  
RAS — remote access server — A type of server that allows users to access a  
network from a remote location.  
Glossary  
167  
   
ROM — read-only memory — Memory that stores data and programs that cannot  
be deleted or written to by the device. ROM, unlike RAM, retains its contents after  
you perform a reset. Some programs essential to the operation of your device  
reside in ROM.  
SDRAM — synchronous dynamic random-access memory — A type of DRAM  
that is synchronized with the optimal clock speed of the microprocessor.  
SECURE DIGITAL MEMORY CARD A type of removable memory commonly  
used in digital cameras, handheld devices, cell phones, and other devices. Secure  
Digital memory cards are approximately the size of a postage stamp.  
SERIAL CONNECTOR An I/O port often used to connect devices such as a  
handheld digital device or digital camera to your computer.  
SMS — short message service — A service that is capable of sending short  
messages to wireless devices.  
SMTP — simple mail transfer protocol — A type of protocol used for sending  
and receiving e-mail. SMTP is typically coupled with POP3 or IMAP.  
SYNC CABLE A cable through which you can connect a handheld device to a  
computer to transfer or synchronize files.  
SYNCHRONIZATION An automated process that replaces the files in one  
location with the most updated files from another location. For example, you can  
synchronize the files on your computer with the files on your handheld device.  
TCP/IP — transmission control protocol/Internet protocol — The basic  
communication language of the Internet. TCP/IP can also be used as a  
communication protocol in an intranet or extranet.  
USB — universal serial bus — A hardware interface for a low-speed device such  
as a USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer,  
broadband devices (DSL and cable modems), imaging devices, or storage devices.  
Devices are plugged directly into a 4-pin socket on your computer or into a  
multiport hub that plugs into your computer. USB devices can be connected and  
disconnected while the computer is turned on, and they can also be  
daisy-chained together.  
VPN — virtual private network — A set of communication protocols that allows  
remote users to securely access a network.  
WAP — wireless application protocol — A standardization for the way that  
wireless devices access the Internet.  
168  
Glossary  
Index  
buttons  
about, 35  
A
ActiveSync  
about, 55  
Calendar, 18  
Contacts, 18  
Home, 18  
installing, 56  
appointments  
scheduling, 58  
locations, 17  
navigator, 18  
power, 18  
audio  
program buttons, 38  
Media player, 83  
notifications, 69  
AvantGo  
about, 87  
C
Calendar  
B
about, 57  
battery  
appointments, 58  
meeting requests, 59  
charging, 22  
main, 20  
command bar, 40  
using and installing, 20  
communicating  
block recognizer, 45  
with other devices, 91  
Bluetooth  
settings, 54  
CompactFlash  
about, 29  
installing, 30  
slot, 17  
Index  
169  
 
computer  
about, 79  
connecting to, 23, 28  
tips, 81  
Contacts  
about, 60  
creating, 60  
finding, 61  
expansion slots  
CompactFlash, 29  
cradle  
F
D
files  
data  
File Explorer, 73  
finding, 73  
backing up, 42  
disconnecting  
dial-up connection, 97  
from a cable or cradle, 97  
from a network, 97  
infrared sensor, 97  
finding and organizing, 41  
synchronizing, 55  
contacting Dell, 125  
drawing  
creating, 50  
H
E
finding, 98  
editing  
written text, 47  
e-mail  
Pocket PC Help, 15  
composing messages, 67  
connecting to a server, 64, 97  
message list, 65  
I
Messaging, 64  
icons  
organizing, 68  
program, 39  
status, 36  
synchronizing, 64  
ethernet connection, 95  
170  
Index  
infrared  
using, 91  
input panel, 43  
Internet  
MSN Messenger  
about, 81  
connecting to, 91  
setting up, 82  
Internet Explorer  
about, 85  
working with contacts, 82  
browsing the web, 88  
favorite links, 87  
mobile favorites, 85-86  
My Text  
inserting, 52  
N
K
navigation bar, 40  
keyboard  
soft, 44  
network  
connecting to, 91  
Notes  
creating, 63  
L
notifications  
about, 69  
letter recognizer, 45  
M
P
Media Player  
about, 83  
Pocket Outlook  
about, 57  
meeting requests  
creating, 59  
Pocket PC  
getting started, 35  
memory  
pop-up menus, 41  
conserving, 86  
print-style text  
Messaging  
about, 64  
converting written text to, 45  
Index  
171  
programs  
accessing, 38  
ActiveSync, 55  
adding and removing, 71  
adding programs using  
ActiveSync, 71  
AvantGo, 87  
Calendar, 57  
Contacts, 60  
safety instructions, 11  
downloading, 72  
Media Player, 83  
Messaging, 64  
MSN Messenger, 81  
Notes, 63  
Service Tag, 15, 22  
Pocket Excel, 79  
Pocket Internet Explorer, 85  
Pocket Outlook, 57  
Pocket Word, 77  
removing, 75  
settings  
adjusting, 53  
Connections tab, 54  
Personal tab, 53  
System tab, 53  
Start menu, 73  
Switcher Bar, 38  
Tasks, 61  
specifications, 99  
projector, 28  
stylus  
using, 35  
writing methods, 43  
R
Switcher Bar, 38  
recording  
sync cable  
voice messages, 51  
connecting to a computer, 27  
reminders. See notifications  
synchronizing  
with your computer, 23  
172  
Index  
T
Tasks  
warranty, 109, 153  
about, 61  
creating, 61  
about, 77  
text  
writing  
converting written text to  
print-style text, 45  
editing, 46-47  
block recognizer, 45  
converting written text to  
print-style text, 45  
drawing, 50  
input panel, 43  
typing, 44  
editing, 46  
written, 45-46  
methods, 43  
Today screen, 35  
transcriber, 45  
on the screen, 46  
transcriber, 45  
V
video  
Media Player, 83  
VPN connection, 96  
Index  
173  
174  
Index  

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