IMPORTANT INSTRUCTIONS
SAVE THESE INSTRUCTIONS
MODE D’EMPLOI IMPORTANT
CONSERVEZ LES PRESENTES INSTRUCTIONS
INSTRUCCIONES PARA EL USO .
REPASE Y GUARDE ESTAS INSTRUCCIONES. LEA CUIDADOSAMENTE ESTE
INSTRUCTIVO ANTES DE USAR SU APARATO
BCO264B
COFFEE MAKER
for a list of service centers near you.
CAFETERIE
CAFETERA
ELECTRIC CHARACTERISTICS: CARACTÉRISTIQUES ÉLECTRIQUES: CARACTERISTICAS ELECTRICAS:
115V 60Hz - 1500W
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B
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Z2
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Z7
V
U
R1
Z3
Z4
Z5
Z6
Z8
00:00
00:00
2:00
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10:35
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IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be followed, including the
following:
•
•
•
Read all instructions.
Do not touch hot surfaces. Use handles and knobs.
To protect against fire, electrical shock and personal injury, do not immerse cord, plug or appliance in
water or other liquid.
•
•
Close supervision is necessary when any appliance is used by or near children.
Unplug from the outlet when not in use and before cleaning. Allow to cool before fitting or taking off
parts, and before cleaning the appliance.
•
•
Do not operate with a damaged cord or plug, or after the appliance malfunctions, or has been damaged
in any manner. Return the appliance to the nearest authorized De’Longhi service facility for examination,
repair or adjustment.
The use of accessory attachments or spare parts not recommended by the appliance manufacturer may
result in fire, electrical shock or personal injury.
•
•
•
•
•
Do not use outdoors.
Do not let the cord hang over the edge of the table or counter, or touch hot surfaces.
Do not place on or near a hot gas or electrical burner, or in a heated oven.
To disconnect the appliance, turn any control to “off”, then remove plug from wall outlet.
Do not use the appliance for other than the intended use.
• Appliances with Glass Containers:
A. The container is designed for use with this appliance. It must never be used on a range top.
B. Do not set a hot container on a wet or cold surface.
C. Do not use a cracked container or a container having a loose or weakened handle.
D. Do not clean container with cleansers, steel wool pads, or other abrasive material.
WARNING: To reduce the risk of fire or electric shock, do not remove the cover.
No user serviceable parts inside. Repair should be done by authorized service
personnel only!
SAVE THESE INSTRUCTIONS
THIS PRODUCT IS FOR HOUSEHOLD USE ONLY
SHORT CORD INSTRUCTIONS
-
-
-
A short power cord is provided to reduce risks resulting from becoming entangled in or tripping over a longer
cord.
Longer, detachable power supply cords or extension cords are available and may be used if care is exercised
in their use.
If an extension cord is used, the marked electrical rating should be at least as great as the electrical rating of
the appliance. The longer cord should be arranged so that it will not drape over the counter-top or table top
where it can be pulled on by children or tripped over.
-
Your product is equipped with a polarized alternating current line plug (a plug having one blade wider than
the other). This plug will fit into the power outlet only one way. This is a safety feature. If you are unable to
insert the plug fully into the outlet, try reversing the plug. If the plug should still fail to fit, contact your
electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized plug.
Please read this instruction booklet carefully before • After removing the packaging, make sure the product is
installing and operating the appliance. This is the only
way to ensure the best results and maximum safety
for the user.
complete. If in doubt, do not use the appliance and
contact qualified De'Longhi personnel only.
• Do not leave packaging (plastic bags, polystyrene
foam, etc) within reach of children as they could be
dangerous.
• This appliance is for household use only. All other
uses are considered improper and thus dangerous.
• The manufacturer cannot be held responsible for any
damage caused by improper, erroneous and
unreasonable use.
DESCRIPTION OF THE APPLIANCE
The following terminology will be used on subsequent
pages.
A Espresso or steam selector knob
B
C
D
E
Steam indicator light
Espresso on indicator light
Espresso or steam OK indicator light
Drip coffee on/off button
• Never touch the appliance with damp or wet hands
or feet.
• Never allow the appliance to be used by children
without supervision.
F
Drip coffee on/off indicator light
G Digital display
H AUTO indicator light
• Never allow children to play with the appliance.
• In the event of failure or malfunction, switch off the
appliance and do not tamper with it in any way. If
the appliance requires repair, contact an authorized
technical De'Longhi service center only and ask for
original spare parts to be used. Failure to respect the
above could reduce the safety of the appliance.
• The power cord must never be replaced by the user
as this requires the use of special tools. If the cable is
damaged or requires replacing, contact an
authorized service center only to avoid all risks.
I
Delayed start-up button
Minute set button
Hour set button
J
K
L
1-5 cups button
M 1-5 cups indicator light
N Espresso water tank
O Drip coffee water tank
O 1 Chlorine filter holder (if fitted)
O2 Chlorine filter (if fitted)
P
Drip coffee “AccuFlavor Selector”
Q Water tank cover
Drip coffee filter holder
R1 Permanent platinum filter
INSTALLATION
• Place the appliance on a work surface far away from
water taps and basins.
R
S
T
U
V
Flavor Savor Channel
Drip coffee warming plate
Tamper
• Check that the outlet corresponds to the voltage on
the appliance rating plate. Connect the appliance to
an efficiently grounded outlet with a minimum rating
of 10A only. The manufacturer may not be
considered liable for possible incidents caused by the
failure to adequately ground the outlet.
• If the plug fitted to the appliance does not match the
power outlet, have the socket replaced with a
suitable type by qualified personnel.
Drip tray
W Cup tray for espresso coffee
X
Y
Z
Steam delivery tube
Cappuccino frother
Nozzle
Z1 Espresso boiler outlet
Z2 Steam knob for cappuccino coffee
Z3 Filter with frother
Z4 Filter holder for espresso coffee
Z5 Filter for pods
Z6 Filter holder for pods
Z7 Measuring Spoon
Z8 Carafe for drip coffee
• Never install the machine in environments where the
temperature may reach 0°C (32 F) or lower (the
appliance may be damaged if the water freezes).
CHLORINE FILTER
The filter eliminates the taste of chlorine from the water.
To install the filter, proceed as follows :
• Remove the chlorine filter from the plastic bag and
rinse it in tap water.
• Lift the coffee lid, remove the filter holder from its
housing by lifting it upwards.
• Open the filter holder by pressing the parts marked
“PUSH”, and carefully position the filter as shown in
Fig. 1.
SAFETY WARNINGS
• This appliance is designed to “make espresso” and
“heat drinks”. Use with care to avoid scalds from the
water and steam jets or through incorrect use.
• Never touch hot parts.
• The chlorine filter must be replaced every 80 cycles, LENGTH OF WARMING TIME (AUTOMATIC SHUT-OFF
TIME)
and always after six months of operation.
The appliance is programmed by the manufacturer to
keep the coffee hot for two hours after start-up.
However, this setting can be changed as follows:
1. Press the coffee "ON/OFF" button (fig. 4) for about
2 seconds until 0:00 flashes on the display;
2. Modify the time required by repeatedly pressing
the HOUR button (and also the MIN button if
required);
3. After setting the time, wait 5 seconds. When the
display stops flashing, the time will be memorized:
Note: If 0:00 is set, the appliance keeps the coffee
hot for an unlimited period of time.
HOW TO MAKE DRIP COFFEE
HOW TO SET THE CLOCK
When the coffee machine is connected to the outlet for the
first time, the numbers 0:00 will flash on the display.
To set the time, proceed as follows:
1. Press the "HOUR" button (fig. 2) for about 2
seconds until the number of hours on the display
increases;
2. Before the display stops flashing (about 5 seconds),
set the time required by repeatedly pressing the
HOUR button.
3. Set the minutes by repeatedly pressing the MIN
button (to speed up the operation, hold the button
down).
4. After setting the hour, wait 5 seconds. When the
display stops flashing, the hour programmed is
memorized.
SETTING 1 – 5 CUPS
To improve extraction and the aroma when making less
than 6 cups, press the 1-5 cups coffee button (fig. 5).
The 1-5 cups coffee LED will light up.
PREPARING DRIP COFFEE
•
Lift the cover and remove the water tank on the
right (fig. 6).
To reset the hour, press the HOUR button for about 2
seconds then follow the procedure described in point
2. The hour set will not be retained in the memory in
the event of temporary power failure.
•
Fill the tank with fresh clean water up to the mark
corresponding to the number of cups of coffee to be
prepared, taking care not to exceed the MAX level
(fig. 7).
PROGRAMMING AUTOMATIC START-UP.
You can program the appliance to prepare drip coffee
automatically.
Make sure the time is set correctly. To set delayed start-
up (the time you want to make the coffee), proceed as
follows:
1. Press the "AUTO" button (fig. 3) for about 2
seconds until 0:00 flashes on the display;
2. Before the display stops flashing (about 5 seconds),
set the time required by repeatedly pressing the
HOUR button.
•
Replace the tank in the appliance, pressing lightly
to open the valve on the bottom of the tank. The
tank may also be filled without being removed
using the drip coffee carafe marked with the level
indicators (fig. 8).
•
•
•
Open the filter holder by rotating towards the right
(fig. 9).
Position the permanent platinum filter or the paper
filter in the filter holder (fig. 10).
Place the ground coffee in the filter, using the measuring
spoon supplied, and level evenly (Fig. 11).
According to coffee industry standards, use one
standard coffee measure (2 level tablespoons) of
coffee grounds for each six ounces of water.
The quantity of ground coffee used may, however,
be varied according to personal taste. Use good
quality, medium ground coffee for drip coffee
machines.
3. Set the minutes by repeatedly pressing the MIN
button.
4. After 5 seconds, the display will stop flashing and
the programmed time will be memorized;
5. After programming the appliance, to obtain coffee
at the time set, just press the AUTO button. The
indicator light on the button will come on.
If you want to change the delayed start up time set,
press the AUTO button for about 2 seconds then set
a new time as described in point 2.
•
•
Close the filter holder and place the carafe on the
warming plate with the lid on.
Choose the desired flavor as indicated in the
paragraph "HOW TO CHOOSE THE FLAVOR OF
DRIP COFFEE".
Bear in mind that at the time set, the appliance will
start to make drip coffee only. The espresso function
will not start.
Note: The coffee machine features a "Flavor Savor"
device inside the drip coffee filter holder. This increases
coffee infusion time to improve extraction. The resulting
coffee has a full intense flavor.
•
•
Press the DRIP COFFEE ON/OFF button (fig. 4). 1.Turn the appliance on by rotating the selector knob to
The ON indicator light on the button comes on and
the appliance starts to make the coffee. (To make
the coffee at the programmed time, press the AUTO
button (fig. 3) and the AUTO light on the button
comes on.
the
position (fig. 14) and attach the filter holder
to the appliance without adding ground coffee.
2.Place a cup under the filter holder. Use the same cup
as will be used to prepare the coffee in order to
preheat it.
3.Wait for the OK indicator light to come on (fig. 16),
then immediately rotate the selector knob to the
position (fig. 17), run the water off until the OK
indicator light goes out, then interrupt delivery by
Delivery of coffee will start after a few seconds.
It is completely normal for the appliance to release a
little steam while the coffee is percolating.
To keep the coffee hot after percolation, place the
carafe on the hot plate and leave the appliance on
(drip coffee indicator on). The coffee in the carafe is
kept at the right temperature.
rotating the selector knob to the
position (fig. 14).
4.Empty the cup. Wait until the OK indicator light
comes on again then repeat the same operation.
(It is normal for a small and harmless puff of steam to
be given off when removing the filter holder).
•
To turn the appliance off, press the DRIP COFFEE
ON/OFF button.
HOW TO CHOOSE THE FLAVOR OF THE
DRIP COFFEE
HOW TO PREPARE ESPRESSO USING THE FILTER
HOLDER FOR GROUND COFFEE
1.After preheating the appliance as described in the
paragraph above, place the ground coffee filter in
the filter holder, making sure the tab is correctly
inserted in the housing as shown in fig. 18.
2.To prepare a single espresso, fill the filter with a level
measure of ground coffee, about 7 grams (fig. 19).
To prepare two coffees, use the filter and fill with two
loosely filled measures of ground coffee (about 6+6
grams). Fill the filter a little at a time to prevent the
ground coffee from overflowing.
IMPORTANT: For correct operation, before adding the
ground coffee to the filter holder, clean the filter from
residues of ground coffee from the previous infusion.
Note: Use top quality fine-ground coffee for espresso
coffee machines.
With the AccuFlavor System, the flavor of the drip
coffee can be chosen according to personal taste. By
turning the AccuFlavor selector knob (fig. 12), the
coffee machine can be set for coffee with a strong
(STRONG position) or light (LIGHT position) taste.
The AccuFlavor Selector changes the strength of the
coffee.
HOW TO MAKE ESPRESSO
FILLING THE WATER TANK
Lift the cover and remove the water tank on the left (fig.
13) by pulling it upwards. Fill the tank with cold clean
water. Replace the tank, pressing lightly to open the
valve located on the bottom of the tank.
The tank can also be filled without removing it, pouring
the water directly from a carafe.
3.Distribute the ground coffee evenly and press lightly
with the tamper (fig. 20).
Note: Never use the appliance without water in the
tank. Always remember to add more water when the
level drops to less than an inch from the bottom.
Note: Correct pressing of the ground coffee is
essential to obtain a good espresso. If pressing is
excessive, coffee delivery will be slow and the froth
will be dark. If pressing is too light, coffee delivery
will be too rapid and the froth will be thin and light
colored.
PREHEATING THE COFFEE UNIT
To obtain espresso at the right temperature, the coffee
machine must be preheated. Turn the selector knob to
the
position (fig. 14) at least half an hour before
4.Remove any excess coffee from the rim of the filter
holder and attach the filter holder to the appliance.
Rotate firmly (fig. 15) to avoid leaks of water.
5.Place the cup or cups (ideally preheated by rinsing
with a little hot water) under the filter holder spouts
(fig. 21).
making the espresso, making sure the filter holder is
attached to the appliance (check that the steam knob is
closed). To attach the filter holder, position it under the
boiler outlet with the handle towards the left (fig. 15),
push it upwards and at the same time rotate the handle
towards the right. Rotate firmly. Wait for half an hour,
then make the espresso as described in the following
chapter.
6.Make sure the espresso OK indicator light (fig. 16) is
on (if off, wait until it comes on), then select
(fig.
17) until the required quantity is obtained. To
Alternatively, preheating can be achieved more rapidly
proceeding as follows:
interrupt, place the selector back in the
(fig. 14).
position
7.To remove the filter holder, rotate the handle from 5.To remove the pod, press the button on the filter
holder and extract.
6.To turn the appliance off, rotate the selector knob to
the "O" position (fig. 23).
right to left.
IMPORTANT: To avoid splashes, never remove the
filter holder while the appliance is delivering
coffee.
8.To dispose of the used coffee, block the filter using
the lever incorporated in the handle and empty the
grounds by turning the filter holder upside down and
tapping (fig. 22).
9.To turn the appliance off, rotate the selector knob to
the "O" position (fig. 23)
IMPORTANT: The first time the appliance is used, all
accessories the machine must be washed through by
making at least five coffees without using ground
coffee.
HOW TO MAKE CAPPUCCINO
1.Prepare the espresso as described in the previous
paragraphs, using sufficiently large cups.
2.Rotate the selector knob to the
steam indicator light comes on (fig. 27).
position (fig. 27). The
3.Wait until the OK indicator light comes on (fig. 28)
indicating that the boiler has reached the ideal
temperature for steam production.
4.In the meantime, fill a container with about 3.5 oz of
milk for each cappuccino to be prepared. The milk
must be at refrigerator temperature (not hot!). In
choosing the size of the container, bear in mind that
the milk increases in volume by 2 or 3 times.
NB: You are recommended to use skim milk at
refrigerator temperature.
5.Remove the cappuccino maker by pulling forwards
and rotating to the left (fig. 29). During this
operation, avoid touching the boiler outlet as it is hot.
Place the container containing the milk under the
cappuccino frother.
6.Immerse the cappuccino maker in the milk for about
2 cm and rotate the steam knob counterclockwise
(fig. 30) (rotating the knob more or less varies the
quantity of steam discharged by the cappuccino
maker). The milk now starts to increase in volume
and take on a creamy appearance.
HOW TO MAKE ESPRESSO WITH THE FILTER HOLDER
FOR PODS
1.Preheat the appliance as described in the paragraph
"PREHEATING THE COFFEE UNIT". Leave the filter
holder attached to the appliance. This obtains a
hotter coffee. Preheating improves the filter holder
gasket seal.
2.Press the filter holder button and insert a pod,
centering it as far as possible above the filter (fig.
24).
Always follow the instructions on the pod pack to
position the pod on the filter correctly.
NOTE: Use pods conforming to the ESE standard
indicated on the pack with the following logo:
7.When the required temperature is reached (the ideal
is 60°C -140°F), interrupt steam delivery by rotating
the steam knob clockwise.
8.Pour the frothed milk into the cups containing the
espresso prepared previously. The cappuccino is
ready. Sweeten to taste and if desired, sprinkle the
froth with a little cocoa powder.
Note: To prepare more than one cappuccino, first
make all the coffees then at the end prepare the
frothed milk for all the cappuccinos.
The ESE standard is a system accepted by leading pod
producers and enables espresso to be prepared simply
and cleanly.
3.Attach the filter holder to the appliance. Always
rotate as far as it will go (fig. 15).
Note: To ensure effective closure and avoid leaks of
water from the rim of the filter holder, you are
recommended to grease the bottom of the lateral tabs
from time to time with butter or oil (as shown in figure
25).
IMPORTANT: When using the filter holder for pods,
after using the filter for ground coffee, remove any
coffee grounds stuck to the boiler outlet (fig. 26).
Failure to observe this precaution may lead to water
leaking from the edges of the pod filter holder while
IMPORTANT: Always clean the cappuccino frother
after use. Proceed as follows:
1.Immerse the cappuccino frother in about 3/4" milk
inside the container and rotate the steam knob
counter-clockwise (Fig.30).
2.With one hand, hold the top part stationary and with
the other unscrew the cappuccino maker by rotating
clockwise and extracting from the nozzle (fig. 31).
3.Remove the steam nozzle from the delivery tube.
4.Wash the cappuccino frother and steam nozzle
thoroughly with warm water.
the coffee is being prepared.
4.Proceed as in points 5, 6 and 7 in the previous
paragraph.
5. Make sure the two holes indicated with an arrow in CLEANING THE POD FILTER HOLDER
About every 300 coffees, clean the filter holder for pods as
follows:
• Push the filter holder button and remove the filter (fig. 44).
Clean the inside of the filter holder. Never wash in a
dishwasher.
fig. 32 are not blocked. If necessary, clean with a pin.
6. Replace the steam nozzle by inserting it into the
steam delivery tube and rotating firmly (fig. 33).
7. Replace the milk frother by inserting it and rotating
anticlockwise (fig. 34).
• Clean the filter thoroughly in hot water using a brush. Make
sure the holes in the metal filter are not blocked. If necessary,
clean with a pin (see fig. 41).
HOT WATER PRODUCTION
1.Turn the appliance on by rotating the selector knob to
the
position (fig. 14).
• Replace the filter.
2.Place a container under the cappuccino maker.
3.When the OK indicator light comes on, position the
selector knob as shown (fig. 17) and at the same
time, rotate the steam knob counter-clockwise (fig.
30). Hot water is delivered from the cappuccino
frother;
4.To interrupt delivery of hot water, rotate the steam
knob clockwise and position the selector knob to
"O".
Failure to clean as described above invalidates the warranty.
CLEANING THE BOILER OUTLET
About every 300 coffees, the espresso boiler outlet must be
cleaned as follows:
• Make sure the appliance is not hot and that it is unplugged
from the outlet;
• Using a screwdriver, unscrew the screw fixing the espresso
boiler outlet (fig. 45);
• Clean the boiler with a damp cloth (fig. 26);
• Clean the outlet thoroughly in hot water using a brush.
Make sure the holes are not blocked. If necessary, clean
with a pin.
• Continue to clean the boiler outlet while rinsing under the
tap,
CLEANING AND MAINTENANCE
1. When cleaning the coffee machine, do not use solvents or
abrasive detergents. A soft, damp cloth is sufficient.
2. Clean the filter holder cup, filters, drip tray and water tank
regularly.
• Replace the boiler outlet.
Failure to clean as described above invalidates the warranty.
IMPORTANT: During cleaning, never immerse the coffee
machine in water. It is an electrical appliance.
DESCALING THE ESPRESSO UNIT
CLEANING THE FLAVOR SAVOR
To facilitate cleaning of the Flavor Savor, it can be removed
from the filter holder (R) by pulling it upwards (fig. 35). To
replace, just slide the Flavor Savor into the guides on the
You are recommended to descale the coffee machine about
every 300 coffees. You should use a commercially available
product specifically for descaling espresso coffee machines. If
you cannot obtain such a product, you can also follow the
procedure below.
inside edge of the drip coffee filter holder.
CLEANING THE FILTER HOLDER FOR GROUND COFFEE
About every 300 coffees, clean the filter holder for ground
coffee as follows:
1.Fill the espresso water tank with 1 litre of water.
2.Dissolve 2 spoonfuls (about 1 oz.) of citric acid;
3.Rotate the selector knob to the
until the OK indicator light comes on.
4.Make sure the filter holder is not attached and
position a container under the outlet.
position and wait
• Extract the filter with frother from the filter holder (fig. 36).
• Unscrew the cap by rotating in the direction indicated by
the arrow on the cap (fig. 37). Remove the frother from the
container by pushing it from the cap end (fig. 38).
• Remove the gasket and the metal filter (fig. 39).
• Rinse all components and clean the metal filter thoroughly
in hot water using a brush (fig. 40). Check (inspecting
against the light) that the holes in the metal filter are not
blocked. If necessary, open them using a pin (fig. 41).
• Replace the filter and gasket on the plastic disk.. Make sure
to insert the pin on the plastic disk into the hole in the
gasket (hole A in fig. 42).
5.Rotate the selector knob to the
position (fig. 17)
and run off half the solution in the tank. Then
interrupt the flow by rotating the selector to the "O"
position (fig. 23).
6.Leave the solution to work for about 15 minutes, then
run off the rest of the water in the tank.
7.To eliminate residues of the solution and scale, rinse
the tank well, fill with clean water and replace in its
housing.
• Replace the resulting assembly in the steel filter container
(fig. 43), making sure the pin is inserted into the hole in the
support (hole B in fig. 43).
• Finally, screw on the cap.
Failure to clean as described above invalidates the warranty.
8.Rotate the selector knob to the
position and run
off the water until the tank is completely empty;
9.Rotate the selector knob to the
position and repeat
operations 7 and 8 again.
Repair of damage to the coffee machine caused by
scale is not covered by the warranty unless descaling is
performed regularly as described above.
DESCALING
THE
DRIP
COFFEE
UNIT
Over time, calcium in the water may cause
obstructions, reducing the efficiency of the coffee
machine.
The coffee machine has a system to monitor the
quantity of scale. When the scale builds up excessively,
the ON/OFF coffee indicator light starts flashing. This
means the appliance should be descaled.
To descale, always use special commercially available
descaling products for drip coffee machines. If these
products are not available, you can also follow the
procedure below.
1. Pour four cups of water into the carafe;
2. Dissolve two spoonfuls of citrus acid (about 1 oz.)
and pour the solution into the drip coffee water
tank;
3. Place the carafe on the warming plate;
4. Press the drip coffee ON/OFF switch, percolate the
equivalent of one cup and then switch off the
appliance;
5. Leave the solution to work for 15 minutes. Repeat
operations 4 and 5 again.
6. Turn the appliance on and run off the water until the
tank is completely empty.
7. Rinse by operating the appliance with water only at
least 3 times (3 complete tanks of water).
Failure to clean as described above invalidates the
warranty.
PROBLEM
POSSIBLE CAUSES
SOLUTION
The drip coffee machine needs to be
descaled
Perform the descaling procedure as
described in the paragraph “Descaling
the drip coffee unit".
The drip coffee takes longer
to percolate
Inadequate rinsing after descaling
Rinse the appliance as described in the
chapter "Descaling the drip coffee unit"
or "Descaling the espresso unit".
The drip or espresso has an
acidic flavor.
The espresso OK indicator light was not
on when the coffee was run off.
Wait until the espresso OK indicator
light comes on
The espresso is cold
The appliance was not preheated
Preheat as described in the paragraph
"Preheating the espresso coffee unit".
The cups were not preheated
No water in the tank
Preheat the cups by rinsing with hot
water
Fill the tank with water
Clean the spout holes
No espresso is delivered
The holes in the filter holder spouts are
blocked
The filter holder is inserted incorrectly
Attach the filter holder correctly and
rotate as far as it will go.
The espresso drips from the
edges of the filter holder
rather than the holes
The espresso boiler gasket has lost
elasticity
Have the espresso boiler gasket
replaced at a De’Longhi service centre
The filter holder spout holes are blocked
Clean the spout holes.
The water tank is empty
Refill the tank
The pump is excessively noisy
The ground coffee is inadequately
pressed.
Press the ground coffee more firmly.
The espresso coffee froth is
light coloured (the coffee is
delivered from the spout too
fast)
The quantity of ground coffee is
inadequate.
Increase the quantity of coffee
The ground coffee is too coarse
Use only ground coffee for espresso
coffee machines
The coffee froth is dark (the
coffee is delivered by the
spout too slowly)
• The ground coffee is pressed down
too firmly
• Press the coffee down less firmly
• Reduce the quantity of ground coffee
• The quantity of coffee is excessive
The espresso boiler outlet is blocked
Clean as described in the chapter
"Cleaning the espresso boiler outlet"
•
•
• The ground coffee is too fine
• Use only ground coffee for espresso
machines
No milk froth is formed when
making cappuccino
• Milk not cold enough
• Cappuccino maker dirty
• Always use skim milk at refrigerator
temperature.
• Thoroughly clean the holes in the
cappuccino maker as described in
the paragraph "Cleaning the
cappuccino maker".
LIMITED WARRANTY
This warranty applies to all products with De’Longhi or Kenwood brand names.
What does the warranty cover?
We warrant each appliance to be free from defects in material and workmanship. Our obligation under this
warranty is limited to repair at our factory or authorized service center of any defective parts or part thereof,
other than parts damaged in transit. In the event of a products replacement or return, the unit must be returned
transportation prepaid. The repaired or new model will be returned at the company expense.
This warranty shall apply only if the appliance is used in accordance with the factory directions, which
accompany it, and on an Alternating current ( AC ) circuit.
How long does the coverage last?
This warranty runs for one year (1) from the purchase date found on your receipt and applies only to the original
purchaser for use.
What is not covered by the warranty?
The warranty does not cover defects or damage of the appliance, which result from repairs or alterations to the
appliance outside our factory or authorized service centers, nor shall it apply to any appliance, which has been
subject to abuse, misuse, negligence or accidents. Also, consequential and incidental damage resulting from the
use of this product or arising out of any breach of contract or breach of this warranty are not recoverable under
this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damage, so the
above limitation may not apply to you.
How do you get service?
If repairs become necessary, see contact information below:
U.S. Residents: Please contact our toll free hotline at 1-800-322-3848 or log onto our website at
Residents of Canada: Please contact our toll free hotline at 1-888-335-6644 or log onto our website at
Residents of Mexico: Please contact our toll free number 01-800-711-8805 for assistance or log onto our
The above warranty is in lieu of all other express warranties and representations. All implied warranties are
limited to the applicable warranty period set forth above. This limitation does not apply if you enter into an
extended warranty with De’Longhi. Some states/countries do not allow limitations on how long an implied
warranty lasts, so the above exclusions may not apply to you. De’Longhi does not authorize any other person or
company to assume for it any liability in connection with the sale or use of its appliance.
How does country law apply?
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to
state/country to country.
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