CyberData 4 PORT POWEREDUSB 20 HUB 11006 User Manual

4-Port PoweredUSB 2.0 Hub  
Operations Guide  
with External Power Supply  
Part #011006  
CyberData Corporation  
2555 Garden Road  
Monterey, CA 93940  
(831) 373-2601  
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Contents  
Operations Guide  
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1 Product Overview  
The SiP VoIP and PoE Speaker provides a simple, affordable way to add up to four PoweredUSB  
ports to your PC. These additional ports are controlled by the PC’s Standby and Wake commands.  
This add-on Hub makes it easy to connect the PC to devices that require more than the 500mA of +5  
volts supplied with the standard USB interface.  
Figure 1-1. CyberData 4-Port PoweredUSB 2.0 Hub  
Product features  
4 PoweredUSB ports  
Four +12 volt up to 1.5A each  
Short circuit and over current protected  
Multiple power supply options  
Plug-n-Play installation  
Peripheral power controlled by PC stand-by and wake commands  
LED indicators for port power output and USB 2.0 status  
Two-year warranty  
License note  
The PoweredUSB controller board contains certain technology that is covered by an IBM® patent.  
CyberData Corporation is licensed with IBM to manufacture, and to sell or lease products that  
incorporate this technology. This license also permits other entities to resell or release these  
Cyberdata products after they have been purchased from CyberData.  
Documentation The documentation for this product is released in an English language version only.  
note  
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Product Overview  
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2 Installing and Using the 4-Port  
PoweredUSB Hub  
This chapter provides the instructions, illustrations, and background information you need to  
install, and begin working with the SiP VoIP and PoE Speaker.  
Figure 2-2. CyberData 4-Port PoweredUSB 2.0 Hub  
2.1 Product Components List  
The 4-Port PoweredUSB 2.0 Hub package includes these parts:  
(1) SiP VoIP and PoE Speaker  
Power Supply, 24VDC, Desk-top, 4-Pin Hosiden style plug  
(1) Accessory Kit  
(1) Short USB 2.0 Hi-Speed host cable  
(1) Host USB cable strain relief clamp  
(1) 4-Port PoweredUSB 2.0 Hub Operations Guide  
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Installing and Using the 4-Port PoweredUSB Hub  
Product Compatibility  
Figure 2-3. CyberData 4-Port PoweredUSB 2.0 Hub—Front View  
Port Power LED  
+12V PoweredUSB Ports  
Hub Power LED  
Link LED  
Port 1 Status LED  
Lower portion of PoweredUSB Port connectors are  
Standard USB 2.0 Hi-Speed “A” ports  
Figure 2-4. CyberData 4-Port PoweredUSB 2.0 Hub—Back View  
+24V for  
up to 2.5 up to 6.5  
Amp load Amp load  
+24V for  
USB Host  
Connector  
(Type B)  
Strain  
Relief  
2.2 Product Compatibility  
The SiP VoIP and PoE Speaker is compatible with the following operating systems and USB  
standards.  
Operating systems  
Windows 2000 and XP  
LINUX  
USB  
2.0 Standard  
PoweredUSB 0.8g  
Mac OS-X  
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Installing and Using the 4-Port PoweredUSB Hub 5  
Installation  
2.3 Installation  
The SiP VoIP and PoE Speaker is a tabletop unit with mounting feet that sit on a flat surface.  
2.4 Connections  
This following topics provide illustrations and information on connecting the SiP VoIP and PoE  
Speaker to power supplies, the host, and peripheral devices.  
2.4.1 Power Supply  
The PoweredUSB specification requires supplying +12V at 1.5A to each voltage designated port.  
These requirements are met only if the power supply has sufficient wattage for this amount of  
power.  
The Epson PS180 brick and Dell printer power supply are examples of lower-cost alternate power  
supplies that can be used with this Hub and peripherals requiring less power. Two power plug  
receptacles are provided on the back of the SiP VoIP and PoE Speaker to facilitate the use of alternate  
power supplies.  
The three-pin connector is normally used for the Dell and Epson Bricks. The four-pin connector is  
used for a high-current power supply. See Figure 2-9 for an illustration of cable routing from the SiP  
VoIP and PoE Speaker.  
CAUTION The P1 and P2 DC input jacks on the back of this Hub are for input only. Do not plug  
power supplies into both input jacks simultaneously as equipment damage that might void the  
product warranty could occur.  
Figure 2-5. Power Connectors—Back View  
+24V for  
up to 2.5 up to 6.5  
Amp load Amp load  
+24V for  
USB Host  
Connector  
(Type B)  
Strain  
Relief  
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Installing and Using the 4-Port PoweredUSB Hub  
Connections  
2.4.2 Host Connector  
The connection to the host computer is achieved via a standard USB 2.0 certified Hi-Speed “A” to  
“B” cable that is included in the Accessory Kit, or with any equivalent USB 2.0 certified Hi-Speed  
cable. Refer to the Section 2.1, "Product Components List" for information about the Accessory Kit.  
Figure 2-6. Host connector with strain relief  
2.4.3 PoweredUSB Connections  
The PoweredUSB connections are standard USB “A” connectors with four extra pins to supply  
higher voltages. See Figure 2-8 for an illustration. The lower portion of the “A” connector side on  
this product can be used alone, without the locking PoweredUSB connector.  
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Connections  
2.4.4 Connector Color Keys  
The PoweredUSB connectors are color keyed so that only the correct voltage cables can be installed.  
Figure 2-7. Color-Coding for Connectors  
Teal  
Red  
12 Volt Keyed  
1.5A each  
12 Volt Keyed  
1.5A each  
Ports 1,2, and 3  
Ports 1,2, and 3  
Figure 2-8. USB PoweredUSB Socket Connector Pin Assignments  
PIN OUT  
Pin  
Signal Description  
Vbus  
1
USB standard “A”  
USB standard “A”  
USB standard “A”  
USB standard “A”  
USB PlusPower  
USB PlusPower  
USB PlusPower  
USB PlusPower  
2
D-  
3
D+  
4
Ground  
Ground  
Vplus  
5
6
7
Vplus  
8
Ground  
Shield  
Shell  
2.4.5 Peripherals Connections to the SiP VoIP and PoE Speaker  
This figure illustrates the cable routing from the SiP VoIP and PoE Speaker to the Dell Retail  
Integrator.  
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Installing and Using the 4-Port PoweredUSB Hub  
Connections  
Figure 2-9. Top view of Hub PoweredUSB cable routing  
+12V PoweredUSB Connectors  
CyberData 4-Port PoweredUSB Hub  
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Installing and Using the 4-Port PoweredUSB Hub 9  
Connections  
2.4.6 Peripheral Cable Connection Options  
Figures 10 through 16 provide examples of peripheral cable combinations and connection options  
for the SiP VoIP and PoE Speaker. The following table provides details about the CyberData  
PoweredUSB Cables displayed in these figures.  
PoweredUSB  
Custom cables of different lengths and colors can be purchased from CyberData as follows:  
cable sources  
Via email: [email protected]  
Via phone: Sales (831) 373-2601 Extension 334  
Table 2-1. CyberData PoweredUSB Cables  
Figure  
PoweredUSB Cable Description  
12V to 2x4  
CyberData Part Number  
010693C  
12V to 12V Power Jack  
Contact CyberData  
010763  
12V to “Y” Cable, RS232 and Power Jack  
Figure 2-10. Cable, +12V PoweredUSB to 2x4 PoweredUSB  
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10 Installing and Using the 4-Port PoweredUSB Hub  
Operation  
Figure 2-11. Cables; +12V PoweredUSB to +12V Power Jack and RS-232 to RS-232  
Figure 2-12. RS232 to USB Converter “Y” Cable +12V (PC Enumerates this device as an RS-232 COM port)  
2.5 Operation  
The SiP VoIP and PoE Speaker is a standard USB Hub that complies with the USB 2.0 specification,  
and adds PoweredUSB ports. When connected to a Host, it is enumerated as a Generic USB Hub. This  
Hub also meets the PoweredUSB .08g specification. For more information about this specification,  
go to www.poweredusb.org.  
POS peripheral  
caveat  
According to the USB 2.0 specification, devices attached to a USB interface should enumerate from  
the Hub’s USB Vbus, regardless of the PoweredUSB powered ports. Some POS devices do not  
comply with this specification, and will not enumerate unless the upper sections of the PoweredUSB  
ports are active.  
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Installing and Using the 4-Port PoweredUSB Hub 11  
Operation  
When running on operating systems such as Windows XP with no devices attached (an empty Hub),  
the operating system turns the Hub off. The operating system does not detect non-compliant  
peripherals when they are hot-plugged into an empty Hub. Consequently PoweredUSB power is  
not supplied to the peripheral. In this case, you can restore correct operation as follows.  
1. Unplug the Host side connection for five seconds, and then plug it in again.  
2. Be sure that at least one USB device is plugged in when the computer is booted, or leaves  
standby mode.  
3. Plug in a standard USB compliant device, such as a mouse or keyboard.  
4. Disable the low-power, standby operation. With this configuration, power is always supplied to  
the PoweredUSB ports regardless of the PC’s operational state. For more information, contact  
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12 Installing and Using the 4-Port PoweredUSB Hub  
Port Electrical Specifications  
2.6 Port Electrical Specifications  
The SiP VoIP and PoE Speaker adheres to the USB 2.0 electrical specifications as follows:  
Standard USB  
lower A supply  
Each lower portion of the PoweredUSB port provides +5V @ 500mA. If more than 500mA are drawn  
from a port, that port goes into USB over current, the +5 volts is turned off, and the condition is  
reported to the host according to USB 2.0 specifications.  
PoweredUSB  
supply  
The listed maximum currents depend on the selected power supply. The +12V PoweredUSB ports  
are protected with active over current circuits. If an over current condition occurs, unplug the DC  
connection, remove the overcurrent condition, and re-cycle the DC connection to the Hub by  
unplugging it, and then plugging it in again.  
+12V Ports (3) – 1.5A each  
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Appendix A: Regulatory and Safety  
Information  
Regulatory  
standards  
FCC Statement: This equipment has been tested and found to comply with the limits for a Class A  
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference when the equipment is operated in a commercial  
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instruction manual, may cause harmful interference to  
radio communications. Operation of this equipment in a residential area is likely to cause harmful  
interference in which case the user will be required to correct the interference at his own expense.  
Safety standards  
UL60950-1; Information Technology Equipment  
CSA C22.2 No. 60950-01, Information Technology Equipment  
EN60950-1, Information Technology Equipment  
IEC60950-1, Information Technology Equipment  
EMC  
For the USA and Canada, this device complies with:  
Title 47 of the CFR, Part 15, Subpart B, Section 15.107(b)  
Title 47 of the CFR, Part 15, Subpart B, Section 15.109 (b)  
ICES-003  
CE Declaration of This device complies with:  
Conformity  
Directive 89/336/EEC  
EN55022 Class A 1998  
EN61000-3-2: 2000  
EN61000-3-3: 1995  
EN55024: 1998  
EN61000-4-2: 1995  
EN 61000-4-3:1996  
EN 61000-4-4: 1995  
EN 61000-4-5: 1995  
EN 61000-4-6: 1996  
EN 61000-4-8: 1993  
EN 61000-4-11: 1995  
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Appendix B: Setting up the Hub on  
Windows XP  
For connecting the SiP VoIP and PoE Speaker to a PC running the Windows XP operating system,  
keep in mind:  
1. Microsoft XP Service Pack 1 or higher must be installed.  
2. When connecting the Hub for the first time, it is important to perform the enumeration  
correctly. A Microsoft XP Service Pack issue does not enumerate and recognize a Hub when no  
devices are attached to it. To correctly enumerate the SiP VoIP and PoE Speaker, attach a  
peripheral whose drivers are included in Windows XP, such as a USB mouse, prior to  
enumerating the Hub. To accomplish this:  
a. Connect a USB mouse to one of the lower, standard USB, Hub ports.  
b. Connect the power cord to the Hub.  
c. With the PC powered up, connect the host control cable from the Hub to a USB port on the  
PC. Doing so displays the Found new hardware dialog, indicating that the PC is searching for  
drivers for the Hub.  
d. When the PC completes the driver search, it displays the Found new hardware dialog, in  
search of a driver for the mouse. If required, click Next in all screens of the wizard to  
complete the driver selection for the mouse.  
At this point, you should be able to plug in and install a USB device provided you have also  
installed its drivers, or have them available for installation.  
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Appendix C: Troubleshooting/Technical  
Support  
C.1 Frequently Asked Questions (FAQ)  
Go to the following URL to see CyberData’s list of frequently asked questions:  
C.2 Documentation  
The documentation for this product is released in an English language version only. You can  
download PDF copies of CyberData product documentation at:  
www.CyberData.net—>Support—>Drivers, Utilities & Manuals—>PoweredUSB, 4 Port Hub  
C.3 Contact Information  
Contact  
CyberData Corporation  
2555 Garden Road  
Monterey, CA 93940  
USA  
Phone: 800-CYBERDATA (800-292-3732)  
Fax: 831-373-4193  
Sales  
Sales 831-373-2601 Extension 334  
Technical  
Support  
Phone: 831-373-2601 Extension 333  
Returned  
Materials  
To return the product, contact the CyberData Returned Materials Authorization (RMA) department  
at:  
Authorization  
Phone: 831-373-2601, Extension 136  
When returning a product to CyberData, an approved CyberData RMA number must be printed on  
the outside of the original shipping package. No product will be accepted for return without an  
approved RMA number. Send the product, in its original package, to the following address:  
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Warranty  
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Monterey, CA 93940  
Attention: RMA "your RMA number"  
C.4 Warranty  
CyberData warrants its product against defects in material or workmanship for a period of two  
years from the date of purchase. Should the product fail within the warranty period, CyberData will  
repair or replace the product free of charge. This warranty includes all parts and labor.  
If the product is out-of-warranty and fails, a flat rate repair charge of one half the product purchase  
price will be assessed. Repair costs for products that are in warranty, but damaged by improper  
modifications or abuse, will be charged at the out-of-warranty rate. Products returned to CyberData,  
both in and out-of-warranty, are shipped to CyberData at the expense of the customer. Charges for  
shipping repaired products back to the customer will be paid by CyberData.  
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