Clickfree HD801 User Manual

Clickfree Portable Backup Drive User Guide

for Microsoft Windows users

Clickfree Portable Backup Drive User Guide

Table of Contents

RESTORING MY CONTENT

WHAT IF MY COMPUTER’S INTERNAL HARD DRIVE STOPS WORKING, OR I WOULD LIKE TO TRANSFER MY

CONTENT TO A NEW COMPUTER?

WHAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE MY CONTENT?

HOW DO I GET MY CONTENT BACK?

What gets restored, and to where?

HOW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE?

HOW DO I CHANGE HOW CLICKFREE RESTORES CONTENT?

Restoring content

Choosing the computer to restore from

Choosing categories of content to be restored

Choosing where to restore content to

HOW DO I RESTORE FROM MULTIPLE COMPUTERS? AND HOW CAN I UNDO A RESTORE?

Restore completed with exceptions

How do I undo a restore?

How do I find files that were restored

BROWSING, SEARCHING & VIEWING MY FILES

Starting from the Welcome screen

From the Backup Summary screen

HOW DO I VIEW AND USE PHOTOS?

HOW DO I BROWSE MY BACKED-UP FILES?

HOW DO I SEARCH FOR MY BACKED-UP FILES?

WHAT CAN I DO WITH FILES FROM BROWSE, SEARCH AND VIEW PHOTOS

Clickfree Portable Backup Drive User Guide

Table of Contents

ADVANCED TOPICS

WHAT IF THERE IS MORE THAN ONE USER ON MY COMPUTER?

WHAT IF I HAVE MORE THAN ONE COMPUTER?

How is backup different when I have more than one computer?

WHAT IF I USE MORE THAN ONE PORTABLE BACKUP DRIVE?

How do I make multiple backups?

WHAT ARE ‘FACTORY SETTINGS’ AND HOW DO I USE THEM?

CLICKFREE TOOLS

Master Reset

Updating Clickfree software

Interface language

REMINDER AND THE CLICKFREE ICON

Reminders

HOW DO I ADD/REMOVE/EDIT FILETYPES

HOW DO I CHOOSE INDIVIDUAL FILE TYPES FOR BACKUP?

CAN I EXCLUDE A FILE FROM BACKUP?

HOW DO I CHOOSE INDIVIDUAL FILES FOR RESTORE?

HOW DO I CHOOSE ANOTHER DRIVE AND/OR FOLDER TO RESTORE TO?

HOW DO I USE PASSWORD PROTECTION?

Do my files need password protection?

How do I choose a password?

How do I enable password protection?

How does setting a ‘hint’ help me?

Can I change my password?

How do I disable password protection?

What if I forget my password?

LEGAL STUFF

Clickfree Portable Backup Drive User Guide

Introducing Clickfree Portable Backup Drive

Thank you for buying the Clickfree Portable Backup Drive – the easiest way to keep the

valuable information on your computer safe.

Clickfree is an easy-to-use computer backup system that automatically searches for and

backs up content stored on your computer. No hardware configuration or software

installation is required. The backup procedure begins once the Portable Backup Drive has

been attached to your computer.

Caution: Please remember that a backup is meant to be a second copy of your computer

data, not the only copy of your data. Having two copies (redundancy) is what

keeps your important data safe. Please use your Clickfree Portable Backup Drive

to keep a safe copy of your data.

MAIN FEATURES

Clickfree backup technology

•

Automatically starts when connected to your computer

Does not require any software installation or setup

Automatically searches for and backs up the important data from your computer –

hundreds of types of data used by many thousands of computer programs

For most users the automatic search finds and backs up everything that matters

•

Customizable backup options

•

Includes options for custom file types and full folder backup

Still runs as Clickfree, even after customizing settings

Remembers your customized settings for each computer you use it with

Multi-PC backup

Can hold the backups for as many computers as you like, depending only on the

available space on the Portable Backup Drive

•

Easy restore to same or other computer

•

Backed-up content can quickly and easily be restored

You can just as easily ‘restore’ content to a different computer as to the original one

This makes Clickfree a great way to move your content from your old computer to

your new one

How it backs up

•

The first time you connect a Clickfree Portable Backup Drive to your computer it

searches for, finds, backs up and organizes all of your important content

Each subsequent time you connect Clickfree to your computer, it just does an

update:

•

Any new files since your last backup are added to the backup

Any files that were changed since your last backup are updated on the

backup

•

Any files that were deleted from your computer since the last backup, are

left on the backup

Clickfree Portable Backup Drive User Guide

Introducing Clickfree Portable Backup Drive

Photo Viewer

•

Conveniently view backed-up photos in thumbnail and expanded view

PACKAGE CONTENTS

Your Clickfree backup package contains:

•

one Clickfree Portable Backup Drive

one USB cable to attach the Portable Backup Drive to your computer

one quick start guide

DEFINITIONS

Just to make sure that the user guide is clear, we’re going to define a couple of terms that

are used throughout the guide.

Administrator

“Administrator” is a special login name for the user who can make system-wide changes to

the computer, has full control, and can access all of the files on the computer. Most home

users are automatically the Administrator of their computer. If you don’t know if you are

the Administrator, or how to log in as Administrator, you might need to talk to the person

who set up the computer for you. If no one set up your computer for you, then by default,

you are the Administrator.

Back up and Restore

Backing up is making copies of data so that a copy can be used to restore the original after

the data is lost or destroyed. Backups are used to restore data after loss of or damage to

your computer’s hard drive, and to restore files that have been accidentally deleted or

corrupted.

Making a backup of your content only copies it from your computer to your Portable

Backup Drive, and does not delete it from the computer’s hard drive.

Restoring your content from a backup only copies it from your Portable Backup Drive to

your computer, and does not delete it from the Portable Backup Drive.

Important: Clickfree never erases or replaces content on your computer’s hard drive, unless

you ask it to replace a file during restore.

Clickfree never erases anything other than the backups it has performed. Any

other data stored on your Portable Backup Drive is left untouched and is never

erased.

And unless you ask it to remove backed-up content, Clickfree never erases or

replaces content on your Portable Backup Drive.

Your Clickfree backups are also handy for moving or copying data from one computer to

another.

Content

Normally you don’t use Clickfree to back up your programs or operating system

(Windows), only the data that you have created or copied to your computer – music,

Clickfree Portable Backup Drive User Guide

Introducing Clickfree Portable Backup Drive

photos, letters, emails, tax information etc. In this guide we refer to this data as content.

File

Information used by your computer and stored in a specific place on your hard drive. A file

may be content, a program or part of a program, or information a program uses in some

way.

Sometimes the relationship between content and file is clear: a photo or a letter is usually a

single file. On the other hand, a single email message may be just a part of a large file that

contains many messages, and related information such as email addresses, calendar events

etc. However, you don’t need to be concerned about this because Clickfree takes care of all

the details for you.

Clickfree Portable Backup Drive User Guide

Basics

HOW DOES CLICKFREE WORK?

All you need to do to keep your projects, photos, videos, music etc. safe is to plug Clickfree

in to your computer and let it work!

No need to install software or to configure anything. Your computer knows when Clickfree

has been plugged in, and it runs the backup program automatically each time it is

connected.

You can back up as many computers as you like with the Clickfree Portable Backup Drive.

The same thing happens each time you plug it into a new computer. And each of your

backed-up computers is kept separate on your Portable Backup Drive.

When Clickfree has finished backing up each computer, just unplug the Portable Backup

Drive and store in a safe place, or leave it plugged in and just push the Backup button at

any time to perform another backup..

If your data is lost for any reason (hard disk crash, laptop lost or stolen, content

accidentally deleted), you’ll be really happy that you bought and used Clickfree. Your

backed-up content is safe on your Clickfree backup, waiting to be restored when you have

a working computer again.

A Clickfree backup is also ideal for transferring your content from an old computer to a

new one.

Sometimes, for a variety of reasons, the program may not run by itself – it may need a little

help. If this happens to you, don’t worry – it’s easy to get things going. We’ll show you how

a little later. For details, see “What if Clickfree doesn’t start up automatically?” on page 13.

WHAT GETS BACKED UP?

CLICKFREE BACKS UP CONTENT

At Clickfree we want to protect our customers from losing things that are irreplaceable.

That’s why Clickfree finds and backs up all of the content from wherever it is on your

computer.

When it runs automatically, Clickfree searches your computer for all of the content that

you have either created or placed in your computer. This includes photos, music, video,

office documents, financial data, email, and so much more - over 400 types of files. To see a

list of the categories of content that Clickfree backs up automatically, see “What content

categories does Clickfree back up?” on page 9. Most likely, this means that it will back up

everything that matters to you right out of the box without you having to do anything but

plug it in.

Unless you explicitly ask it to do so, Clickfree does not back up the programs or the

operating system. This means that your backup won’t need nearly as much space as the

size of your computer’s hard drive since your content may only take up a small portion of

your hard drive’s capacity, and we only look for the content.

Clickfree Portable Backup Drive User Guide

Basics

DOES CLICKFREE BACK UP ALL OF MY CONTENT EVERY TIME?

The first time you back up your computer Clickfree backs up all of the content it finds,

which might take some time – it just depends on how much you have. Each time you use

Clickfree after that, it only backs up the new or changed content, so it will be much

quicker.

WHAT CONTENT CATEGORIES DOES CLICKFREE BACK UP?

Clickfree backs up content in these categories:

•

Photos – including common graphic formats such as JPEG and RAW

Music – including CD audio, MP3, MIDI

Emails – including Thunderbird, Eudora, and those from Microsoft Office

Text Documents – usually from word-processing programs such as Microsoft Word,

Open Office, and WordPerfect

•

Spreadsheets – for example, Microsoft Excel, Open Office, and Lotus 123

Presentations – for example, Microsoft Powerpoint and Corel Show

Artwork and Drawings – such as Corel Draw, Visio and Paintshop images

Video – for example, AVI, MPEG, Shockwave Flash

Favorite Websites – internet shortcuts and address books

Other – including zip and RAR files, XML, and comma-separated values files

Financial – such as those from QuickBooks and tax programs

Want to know more? You can look at the details by following the steps in “How do I

Change how Clickfree does backups” on page 14 without making any changes.

WHAT DO I NEED BEFORE I START?

All you need to start your backup is the Clickfree Portable Backup Drive and the included

USB cable. Before you start your first Restore, you should read through the “Restoring my

content” chapter of this manual.

For Clickfree to work, your computer needs to be running one of these operating systems:

•

Microsoft Windows® Vista® (any editions)

Microsoft Windows® XP (any editions)

Microsoft Windows® 2000 (with SP4)

Mac OSX 10.5 Leopard running on an Intel processor (products manufactured after

Jan 1, 2009)

In addition you need:

•

One free USB port on your computer

At least 100 MB of free space on your computer

Clickfree Portable Backup Drive User Guide

Backing up my content

HOW DO I START USING MY CLICKFREE PORTABLE BACKUP DRIVE?

♦ To start using your Clickfree Portable Backup Drive:

1. Make sure that your computer is switched on and has finished starting up.

2. Log in, if that is what you normally do.

3. Attach the Clickfree Portable Backup Drive to your computer by connecting one end of

the USB cable to the drive and the other end to a USB port on your computer.

A USB port usually looks like this:

and frequently has a symbol

beside it.

USB ports are usually found at the front of a desktop computer, often in pairs. On a

laptop computer they may be at the back, front or side.

Please try to connect to a USB port on the computer itself, using a USB hub may not

provide enough power.

4. Wait for the Clickfree window to appear. You may have to wait up to a full minute for

your computer to recognize the Clickfree Portable Backup Drive.

The first time you attach Clickfree to your computer, some messages appear on the

screen telling you that your computer has found new hardware. The messages may

mention ClickFree, Disk drive, and/or CD-ROM drive. You don’t need to do anything

about these messages. Most likely you will not see these messages when you attach

Clickfree the next time.

Clickfree Portable Backup Drive User Guide

Backing up my content

When Clickfree starts to run, a Welcome window appears and shows the number of

seconds left before the backup starts automatically:

Note:

The View Files and Restore buttons do not appear until you have backed up

content on your Portable Backup Drive.

ZERO EFFORT BACKUP – REALLY!

Unless you stop the countdown by clicking a button, at the end of the countdown period

Clickfree starts the backup.

•

If you want to let Clickfree decide what needs to be backed up from where, then

you’re done: just relax and let Clickfree work.

Without any effort on your part, Clickfree is safeguarding your valuable content!

For details, see “What gets backed up?” on page 8.

•

If you want to make changes to how backup is done, click Options and see “How do

I Change how Clickfree does backups” on page 14

Clickfree displays some screens to show progress:

Clickfree Portable Backup Drive User Guide

Backing up my content

The Backup Summary screen shows you how many files in each category were

backed up this time (New column) and from all backups, including this one (Total

column). The Space Used column shows the amount of space that files from all

backups take up on the Portable Backup Drive.

When you see the Backup Summary screen, simply unplug the Clickfree Portable

Backup Drive and store it in a safe place.

Clickfree Portable Backup Drive User Guide

Backing up my content

WHAT IF CLICKFREE DOESN’T START UP AUTOMATICALLY?

There could be a couple of reasons why Clickfree does not run when you plug in the

Clickfree Portable Backup Drive:

•

If you are connecting the Portable Backup Drive to a USB hub (which could be in

your monitor or keyboard), the hub may not provide enough power for a Portable

Backup Drive. Try connecting to a USB port on the computer itself, or connect the

second USB plug (marked “Power only”) in to the hub also. As an alternative, you

can use an external power supply for the drive: 5V, minimum 1.5A, with tip

positive/outer ring negative. (Please call Clickfree customer care for more

information about obtaining an external power supply.)

•

If you see a message telling you that “Clickfree™ Backup cannot start because you

do not have the required permissions. Please re-login to this computer as the

Administrator.”:

1. Log out.

2. Unplug the Clickfree Portable Backup Drive.

3. Log in again as Administrator.

4. Plug the Clickfree Portable Backup Drive in again.

The backup then starts automatically.

•

Your computer settings may prevent Clickfree from running automatically because

“Autorun” is turned off.

To fix this problem, follow these steps. You only need to do this once, not every time

you use Clickfree.

♦ To turn on Autorun:

With the Portable Backup Drive connected to your computer:

1. Click the Start button on your computer, then click My Computer (WindowsXP/2000)

or Computer (Vista).

2. In the window that appears, find Clickfree_System or ClickFree_Storage.

3. Right-click either and select Explore.

4. Double-click FixMyClickFreeBackup.exe, and follow the on-screen instructions.

5. Unplug and re-connect your Portable Backup Drive. Backup should start automatically.

Clickfree Portable Backup Drive User Guide

Backing up my content

WHAT IF THE VISTA AUTOPLAY WINDOW APPEARS?

In Windows Vista, if the AutoPlay window appears:

1. Check Always do this for software and games.

2. Click Start ClickFree Backup.

You only need to do this once, not every time you use Clickfree.

HOW DO I CHANGE HOW CLICKFREE DOES BACKUPS?

You can change:

•

The categories of content Clickfree backs up

The file types/extensions that Clickfree searches for – see “How do I choose

individual file types for backup” on page 56 in the “Advanced topics” chapter

Where Clickfree looks for this content

•

You can also tell Clickfree to back up all of the files in a folder, regardless of what category

or file type they are.

Note:

Changes you make to how Clickfree does backups are “sticky”: they are stored

and applied again to later backups on this computer unless you modify them, or

use factory settings – see “What are ‘factory settings’ and how do I use them?” on

page 47 in the “Advanced topics” chapter.

What do the Cancel, Next, and Back buttons do?

As you go from one step to the next to back up content, the screens you see usually have

buttons for Cancel, Next >, and Back>.

Cancel abandons the changes you have made and returns you to the Manage Settings and

PCs screen.

Next > accepts the decisions you have made so far, then moves on to the next step and the

next decision.

Back > sends you back to the previous step so that you can change a decision you already

made. Until you click Start or Cancel there is no limit to how often you can go back and

make changes.

Clickfree Portable Backup Drive User Guide

Backing up my content

♦ To review or change what gets backed up:

1. Follow steps 1 to 4 of the procedure “How do I start using my Clickfree Portable

Backup Drive?” on page 10.

2. Before the countdown reaches zero, click Options.

The Manage Settings and PCs screen is displayed:

3. Now click Change Backup Settings.

Clickfree Portable Backup Drive User Guide

Backing up my content

CHOOSING CATEGORIES OF CONTENT TO BE BACKED UP – REQUIRED

4. All of the categories are selected by default. Choose the categories of content to be

backed up, for example, Text Documents, Photos, and Videos.

•

To include a category, for example, Photos, in the backup, make sure that the box to

the left of the category name is checked . If it isn’t, click the box to check

it. You can add and remove the checkmark by clicking in the box.

•

To exclude a category, for example, Music, from the backup, make sure that the box

to the left of the category name is unchecked

box to uncheck it.

. If it is checked, click the

Note:

You can make a finer selection by choosing file types within each category. For

details, see “How do I choose individual file types for backup” on page 56 in the

“Advanced topics” chapter.

5. When you are finished choosing content categories, click Next >.

Note:

You must choose at least one file type or category – you cannot leave all file types

and categories unchecked.

CHOOSING LOCATIONS TO SEARCH FOR CONTENT – REQUIRED

6. Choose where you want Clickfree to search for the categories you chose earlier –

Clickfree can either:

•

look through your entire computer (the default setting)

•

look only in certain folders

♦ To look through the entire computer

•

Choose Search the entire computer

Clickfree can optionally skip temporary folders and/or folders that Windows uses

for its own files:

•

Check or uncheck Skip TEMP directories to skip or not skip temporary

folders.

•

Check or uncheck Skip Windows System folders to skip or not skip folders

that Windows uses for its own files.

Clickfree Portable Backup Drive User Guide

Backing up my content

♦ To look only in certain folders:

•

Choose Search selected folders only

then select folders

from My Documents. and My Computer.

•

To search the entire My Documents folder, make sure that the checkbox is

checked

•

To see details of a folder under My Documents, click the + to the left of the

checkbox. This expands My Documents to show the folders that it contains,

and changes the + to a -. Click the – when you want to collapse the folder

again.

Each folder with a + beside it can also be expanded.

•

You can now choose the individual folders you want to be searched by

adding and removing checkmarks in the checkboxes. For example, to search

only the folder with the Help and Manual projects, uncheck the My

Documents checkbox, then check only My HelpAndManual Projects:

•

Do the same for My Computer.

Note:

You must choose a location – you cannot leave all locations unchecked.

Clickfree Portable Backup Drive User Guide

Backing up my content

7. When you have made your choices, click Next >.

CHOOSING COMPLETE FOLDERS TO BE BACKED UP – OPTIONAL

8. Choose complete folders to be backed up in addition to categories and locations.

The folders you choose here are completely copied - all of their files, are backed up

regardless of file type. Complete folders are backed up in addition to the file types in

the locations you already chose.

•

To add the entire My Documents folder to the backup, make sure that the checkbox

is checked

•

To see details of a folder under My Documents, click the + to the left of the

checkbox. This expands My Documents to show the folders that it contains, and

changes the + to a -. Click the – when you want to collapse the folder again.

Each folder with a + beside it can also be expanded.

•

You can now choose the individual folders you want to include in the backup by

adding and removing checkmarks in the checkboxes. For example, within My

Documents if you want to include only the folder with the photos of your hike,

uncheck the My Documents checkbox, then check only HikePhotos:

Clickfree Portable Backup Drive User Guide

Backing up my content

•

Do the same for My Computer.

9. When you have made your choices, click Next >.

10. Click Done then Close to continue with the countdown. You can click Start at this time

to go to the backup right away without waiting for the rest of the countdown.

Clickfree searches for content to back up

Before actually backing up any content, Clickfree searches the locations you chose for your

chosen categories of content:

It adds up the sizes of all of the content it finds, then adds the sizes of the files in the

complete folders you also chose. See “What if there is not enough space on my Clickfree

Portable Backup Drive?” on page 21.

Clickfree Portable Backup Drive User Guide

Backing up my content

Clickfree backs up your content

If there is enough space on your Portable Backup Drive, Clickfree then backs up the

content and complete folders you chose to your Portable Backup Drive:

At the end of the backup, a Backup Summary screen is displayed:

The Backup Summary screen shows you how many files in each category were backed up

this time (New column) and from all backups, including this one (Total column). The Space

Used column shows the amount of space that files from all backups take up on the Portable

Backup Drive.

When you see the Backup Summary screen, simply unplug the Clickfree Portable Backup

Drive and store it in a safe place.

Clickfree Portable Backup Drive User Guide

Backing up my content

WHAT IF THERE IS NOT ENOUGH SPACE ON MY CLICKFREE PORTABLE BACKUP DRIVE?

While Clickfree is searching for content to back up, it adds up the amount of disk space

needed and compares that with the free space on the Portable Backup Drive. If there is not

enough free space for your content, Clickfree prompts you to go to the backup options

screen and adjust your settings:

For example, you might want to reduce the number of file categories being backed up. See

“How do I Change how Clickfree does backups” on page 14 for details.

As an alternative, if you have backups from an old computer that you don’t need to keep

any more, you could remove the old computer. For details, see “To remove a computer” on

page 46.

Clickfree Portable Backup Drive User Guide

Restoring my content

WHAT IF MY COMPUTER’S INTERNAL HARD DRIVE STOPS WORKING, OR I WOULD LIKE

TO TRANSFER MY CONTENT TO A NEW COMPUTER?

All computer hard drives fail eventually, sometimes without warning. Occasionally,

computers suffer damage that affects the hard drive. Sometimes, laptop computers get lost

or stolen. Sometimes, also, you may delete content by mistake. When these things happen,

other computer users may lose valuable, sometimes irreplaceable, data.

But if you lose content you’ll be really happy that you bought and used Clickfree. Your

backed-up content is safe on your Clickfree backup, and can be restored when you have a

working computer again.

A Clickfree backup is also ideal for transferring your content from an old computer to a

new one. See “How do I restore from multiple computers? And how can I undo a restore?”

on page 32.

WHAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE MY CONTENT?

Before you can restore your content, your computer needs to be working – at the very least

it needs to be able to start up and display the desktop.

Of course, you can ‘restore’ your content to any computer that meets the system

requirements (see “What do I need before I start?” on page 9), not just to the computer

whose content you backed up.

The easiest way to copy content between computers is to plug the Clickfree Portable

Backup Drive in to your new computer. When the Clickfree application launches, just click

the Restore button at the bottom of the countdown screen.

HOW DO I GET MY CONTENT BACK?

To get your content back you don’t need to do much more than you did to back the content

up – it just takes a couple of clicks.

As with Clickfree backup, you can either make some choices – whether to restore all, or

just selected content, and where the content is restored to – or you can allow Clickfree to

make the choices for you.

WHAT GETS RESTORED, AND TO WHERE?

When Clickfree restore runs without you changing any options, it restores all of the content

that was backed up, and puts it in the same folders on your computer that it was backed up

from. This is the best choice if you have a new computer, or if you have repaired your old

computer and all of the content was erased.

On the other hand, if you have files on the computer, the restored files replace files of the

same name in the same location, but only after asking your permission.

If you prefer, you can easily tell Clickfree restore to restore your files to a place on your

Clickfree Portable Backup Drive User Guide

Restoring my content

computer’s hard drive where they will not replace the files you already have.

For details, see:

•

“How do I let Clickfree restore decide what to restore and where?” on page 23

“How do I change how Clickfree restores content?” on page 27

HOW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE?

You can allow Clickfree to make the decisions about what to restore and to where, but you

need to confirm what Clickfree plans to do.

♦ To let Clickfree decide what to restore and to where:

1. Make sure that your computer is switched on and has finished starting up.

2. Log in, if that is what you normally do.

3. Connect the Clickfree Portable Backup Drive to your computer by connecting one end

of the USB cable to the drive and the other end to a USB port on your computer.

Please try to connect to a USB port on the computer itself, using a USB hub may not

provide enough power

Clickfree starts up just as it did when you used it to back up your content.

4. Wait for the Clickfree window to appear – this may take up to 60 seconds.

The Clickfree Welcome window appears with the countdown, just as it did when you

used it to back up your content.

But this time you are not going to allow Clickfree to start the backup.

Because you have backed-up content on your Portable Backup Drive, the countdown

screen now shows buttons at the bottom to allow you to View Files and Restore files.

Clickfree Portable Backup Drive User Guide

Restoring my content

5. Before the countdown gets to zero, click Restore. The Restore Summary screen

appears.

6. Before you click Restore All to restore all of your content, or select categories to be

restored, look at the computer name in the Restore From box:

If your Portable Backup Drive contains backups created on the computer that you are

using, the Restore From box by default contains the name of this computer, and, unless

you change it, the content to be restored will come from this computer.

7. Click the arrow at the right of the Restore From box:

The drop-down list contains the names of all of the computers that have been backed

up on your Portable Backup Drive.

8. Select the name of the computer whose content you want to restore.

Warning: If you choose Restore my files to their original location to restore content backed

up on a different computer, you may inadvertently overwrite files that by chance

have the same name on both computers. Be very careful before proceeding with

restore under these conditions.

Clickfree Portable Backup Drive User Guide

Restoring my content

9. Since you are going to restore all of your content, simply click Restore All.

Note that all of the categories that have backed-up content are checked off in the Select

Category column.

10. Click Next >.

11. Since you are letting Clickfree restore files to their original locations, simply click

Next >.

Clickfree confirms how many files will be restored, and where they are going to be

restored to.

Clickfree Portable Backup Drive User Guide

Restoring my content

12. Now just click Start Restore.

As Clickfree restores your content, it shows you what is happening and how far it has

gotten in the process.

13. Before it overwrites an existing file on your computer with one of the same name from

the backed-up files, Clickfree asks if you want to replace the existing file with the one

from the backup:

14. You can choose to:

•

Keep both copies of this one file – click Keep Both. Clickfree renames the backed-

up file by adding ‘ (2)’ to the end of the file name, then restores the renamed file.

Keep both copies of all same-name files – check Do this for all duplicate files and

click Keep Both. Clickfree, without asking you , renames the remaining backed-up

files by adding ‘ (2)’ to the ends of the file names, then restores the renamed files.

Not replace this one file – click Skip

Not replace any same-name files – check Do this for all duplicate files and click

Skip. Clickfree skips all remaining same-name files without asking you.

Replace just this file – click Replace

•

Replace all same-name files – check Do this for all duplicate files and click Replace.

Clickfree replaces all remaining same-name files without asking you.

Clickfree Portable Backup Drive User Guide

Restoring my content

If two files have the same size (KB) and same date modified, it is likely safe to skip.

If you skip any files, Clickfree completes “with exceptions”. For details see “Restore

completed with exceptions” on page 33.

15. When all of your content has been restored, Clickfree tells you that it is done, and, if it

has replaced files on your computer, gives you a chance to undo the restore.

If you want to undo, see “How do I undo a restore?” on page 34.

Warning: There is no way to undo after you close this dialog.

16. If you do not want to undo the restore, click Close.

Note:

Your content has not been deleted from your Clickfree backup: it is still safe on the

Portable Backup Drive.

17. When you see the Restore Summary screen, simply unplug the Clickfree Portable

Backup Drive and store it in a safe place.

HOW DO I CHANGE HOW CLICKFREE RESTORES CONTENT?

By making choices at several steps in the restore process you can affect which content is

restored and where it is restored to.

What do the Cancel, Next, and Back buttons do?

As you go from one step to the next to restore content, the screens you see usually have

buttons for Cancel, Next >, and Back>.

Cancel completely stops the restore, and returns you to the countdown screen.

Next > accepts the decisions you have made so far, then moves on to the next step and the

next decision.

Back > sends you back to the previous step so that you can change a decision you already

made. Until you click Restore Now or Cancel there is no limit to how often you can go back

and make changes.

Clickfree Portable Backup Drive User Guide

Restoring my content

RESTORING CONTENT

♦ To change how Clickfree restores content:

1. Follow steps 1 to 5 of the previous section “How do I let Clickfree restore decide what

to restore and where?” on page 23.

The Restore Summary screen appears:

2. Before you click Restore All to restore all of your content, or select categories to be

restored, look at the computer name in the Restore From box:

If your Portable Backup Drive contains backed-up content from the computer that you

are using, the Restore From box by default contains the name of this computer, and,

unless you change it, the content that will be restored will be from this computer.

CHOOSING THE COMPUTER TO RESTORE FROM

3. Click the arrow at the right of the Restore From box:

and select the name of the computer whose content you want to restore.

Warning: If you choose Restore my files to their original location to restore content backed

up on a different computer, you may inadvertently overwrite files that by chance

have the same name on both computers. Be very careful before proceeding with

restore under these conditions.

4. To restore content from more than one computer simply repeat the restore process

choosing a different computer each time in step 3.

5. What you do next depends on whether you want to restore all or only some of your

files.

•

If you want to restore only some of your files, continue with step 6.

If you want to restore all of your files, click Restore All and go to step 7.

Clickfree Portable Backup Drive User Guide

Restoring my content

CHOOSING CATEGORIES OF CONTENT TO BE RESTORED

6. Note that all of the categories that contain files (with the number of files in parentheses

after the category name) have checkboxes that you can check off in the Select Category

column.

For each category whose content you want to restore, click the checkbox to select the

category.

7. Click Next >.

You can also choose to restore content of individual file types within each category. For

details see “How do I choose individual files for restore” on page 57 in the “Advanced

topics” chapter.

CHOOSING WHERE TO RESTORE CONTENT TO

8. What you do next depends on whether you want to restore your content to its original

locations or to somewhere else.

•

If you want to restore your content to its original locations, leave Restore my files

to their original location selected

, and click

Next>.

A summary screen shows you how many files will be restored and where they will

be restored to.

Click Start Restore, and continue with step 11.

Clickfree Portable Backup Drive User Guide

Restoring my content

•

If you want to restore your files to a location where they will not overwrite existing

files on your hard drive, click Select the locations to restore my files

, and continue with step 9.

9. Click Next >.

10. Assuming that there is enough space on your C: drive (as shown here), click Next >.

To choose another drive or folder to restore to, see “How do I choose another drive

and/or folder to restore to” on page 60 in the “Advanced topics” chapter.

A summary screen shows you how many files will be restored and where they will be

restored to.

Clickfree Portable Backup Drive User Guide

Restoring my content

11. Click Start Restore.

As Clickfree restores your content, it shows you what is happening and how far it has

gotten in the process.

Before it overwrites an existing file on your computer with one of the same name from

the backed-up files, Clickfree asks if you want to replace the existing file with the same-

name file from the backup:

12. You can choose to:

•

Keep both copies of this one file – click Keep Both. Clickfree renames the backed-

up file by adding ‘ (2)’ to the end of the file name, then restores the renamed file.

Keep both copies of all same-name files – check Do this for all duplicate files and

click Keep Both. Clickfree, without asking you , renames the remaining backed-up

files by adding ‘ (2)’ to the ends of the file names, then restores the renamed files.

Not replace this one file – click Skip

Not replace any same-name files – check Do this for all duplicate files and click

Skip. Clickfree skips all remaining same-name files without asking you.

Replace just this file – click Replace

•

Replace all same-name files – check Do this for all duplicate files and click Replace.

Clickfree replaces all remaining same-name files without asking you.

Clickfree Portable Backup Drive User Guide

Restoring my content

If two files have the same size (KB) and same date modified, it is likely to be safe to

skip.

If you skip any files, Clickfree completes “with exceptions”. For details see “Restore

completed with exceptions” on page 33.

When all of your content has been restored, Clickfree tells you that it is done, and, if

it has replaced files on your computer, gives you a chance to undo the restore.

If you want to undo, see “How do I undo a restore?” on page 34.

Warning: There is no way to undo after you close this dialog.

13. If you do not want to undo the restore, click Close.

Note:

Your content has not been deleted from your Clickfree backup: it is still safe on the

Portable Backup Drive.

When you see the Backup Summary screen, simply unplug the Clickfree Portable Backup

Drive and store it in a safe place.

HOW DO I RESTORE FROM MULTIPLE COMPUTERS? AND HOW CAN I UNDO A RESTORE?

At the start of a restore, you see a screen like this:

Before you click Restore All to restore all of your files, or select categories to be restored,

Clickfree Portable Backup Drive User Guide

Restoring my content

look at the computer name in the Restore From box:

If your Portable Backup Drive contains backed-up files from the computer that you are

using, the Restore From box contains the name of this computer, and the files that will be

restored come from this computer.

♦ To restore files that were backed up on another computer:

1. Click the arrow at the right of the Restore From box:

and select the name of the computer whose files you want to restore.

Warning: If you choose Restore my files to their original location to restore files backed up

on a different computer, you may inadvertently overwrite files that by chance have

the same name on both computers. Be very careful before proceeding with such a

restore.

2. Continue with restore as described in “How do I let Clickfree restore decide what to

restore and where?” on page 23, or “How do I change how Clickfree restores content?”

on page 27.

3. To restore files from more than one computer simply repeat the restore process choosing

a different computer each time in step 1.

RESTORE COMPLETED WITH EXCEPTIONS

If you skip any files during a restore, the Restore Complete screen has an Exceptions link at

the bottom left:

Clickfree Portable Backup Drive User Guide

Restoring my content

•

Click the link to see what files were not restored:

^TPHD_RST_Change09

HOW DO I UNDO A RESTORE?

Whenever you restore files to their original locations, Clickfree gives you a chance to undo

the restore, in case you have mistakenly overwritten a file.

♦ To undo the effects of a restore:

1. Click Click here to undo ….

The restored files are replaced on your computer by the files that were there before the

restore.

However, the backed-up content is still safe on your Portable Backup Drive.

Warning: There is no way to undo after you close this dialog.

2. Click Close.

3. When you see the Restore Summary screen, simply unplug the Clickfree Portable

Backup Drive and store it in a safe place.

Clickfree Portable Backup Drive User Guide

Restoring my content

HOW DO I FIND FILES THAT WERE RESTORED

If Clickfree restored your files to a folder that was not their original location, Clickfree

puts an icon on your desktop so that you can quickly and easily get to the restored content:

♦ To find files that were restored:

Double-click the icon to open a Windows Explorer at the folder where your content was

restored.

You can now use Explorer to move the files to a more convenient folder.

My program cannot find the restored files – what should I do?

Note:

Some programs, especially those like Outlook in which you do not open files from

a file open dialog, expect to find their files in a particular folder. If you restore files

to a folder other than the original location, your program may not be able to find

them.

If your program displays an error message telling you that it cannot find its files, or if the

program starts up but your data is missing, you will need to move the files to the proper

folder. Unfortunately, this is different for every application and you may need to consult

the program’s Help or user guide to find out where the files need to be moved to.

Clickfree Portable Backup Drive User Guide

Browsing, Searching & Viewing

Browsing, Searching & Viewing my files

From the Backup Summary screen you can:

•

Browse your backup(s) for files

Search your backup(s) for files

View backed-up files

STARTING FROM THE WELCOME SCREEN

♦ To browse and search for files, or view photos:

Before the countdown gets to zero, click View Files. The Backup Summary screen is

displayed.

FROM THE BACKUP SUMMARY SCREEN

Clickfree Portable Backup Drive User Guide

Browsing, Searching & Viewing

♦ To browse and search for files, or view photos:

1. In the Current PC box select the name of the computer whose files you want to search

for/browse for/view.

2. Do one of the following:

•

Click the name of a category , and follow ”How do I search for my backed-up files”

on page 40

•

Click the Photos tab, and follow “How do I view and use photos” on page 37

Click the Browse Files tab, and follow “How do I browse my backed-up files” on

page 39

•

Click the Search Files tab, and follow ”How do I search for my backed-up files” on

page 40

HOW DO I VIEW AND USE PHOTOS?

The photo viewer shows “thumbnails”, or miniature views of your photos and videos.

You can select one or more photos and use the buttons at the bottom of the screen to:

•

Print them on your own printer

Share them on Facebook or Myspace

Email them (if you use Outlook or Outlook Express for your email)

You can also select one photo and:

Use it as wallpaper for your computer

•

♦ To select photos:

Click the photo so that the checkbox at the top right is checked. As you continue to click

photos, they are added to the selection.

Clickfree Portable Backup Drive User Guide

Browsing, Searching & Viewing

♦ To use a photo as wallpaper:

1. Click the photo. Make sure that only one photo is selected.

2. Click Wallpaper. The chosen photo becomes your computer Wallpaper:

♦ To print photos:

1. Select the photos.

2. Click Print @ Home and select the Print Style:

3. Set the Printer Options, and click Print.

Clickfree Portable Backup Drive User Guide

Browsing, Searching & Viewing

♦ To share photos:

1. Select the photos.

2. Click Share Photos:

3. Click facebook or myspace.com and log in.

♦ To email photos:

1. Select the photos.

2. Click Email:

If you use Outlook or Outlook Express for your email, the email program opens a new

blank message with the photos included as attachments.

3. Address and send the message as you would normally do.

♦ To open a photo:

Double-click the photo. It opens in your usual program for working with photos:

HOW DO I BROWSE MY BACKED-UP FILES?

♦ To browse for files that you have backed up:

Expand and collapse the folders on the left side of the screen:

•

Click the +

to expand the view

Click ‘+’ to the left of a collapsed folder to expand it

Click ‘-’ to the left of an expanded folder to collapse it

Click a folder or the folder name to view the list of contents

Clickfree Portable Backup Drive User Guide

Browsing, Searching & Viewing

To find out more about what you can do with the files that are displayed, see “What can

I do with files from browse, search and view photos” on page 42.

HOW DO I SEARCH FOR MY BACKED-UP FILES?

If you clicked the Search Files tab, the Search screen looks like this:

You can enter search factors to find the files you want.

If you clicked a category name, the File Type is already filled in, and all files of that

category, regardless of File Date or File Name, are displayed.

Clickfree Portable Backup Drive User Guide

Browsing, Searching & Viewing

♦ To search for files:

1. Use the combination of File Type, File Date, and File Name that you think should match

the file(s) you want to find:

These selections are combined so that only files that match all of them are found – in

this case only files in the category Photos, and created/last changed within the last year,

and with names starting with ‘inuk’.

•

File Type – select a category, or ‘Any’ if you want all categories to be searched

File Date – select the time period within which the files were created or changed, or

‘All’ if you want the date to be ignored

•

File Name – type a “mask” to select files. A blank file name matches all files.

Type whatever you can remember of the file names you want to find, and substitute:

•

? for one character, meaning that character can be anything at all

* for any number of characters, meaning these characters can be anything at

all

For example (assuming that the File Type and File Date selections you made would

include them):

•

To find all files whose names begin with ‘08Dec’, type ‘08Dec*’ – this will

find 08Dec_LetterToMary.doc, but not 2008DecemberExpenses.xls

To find all files with ‘Dec’ anywhere in the name, type ‘*Dec*’ – this will find

08Dec_LetterToMary.doc, 2008DecemberExpenses.xls, etc

To find all files with ‘n’ as the second character of the name, type ‘?n*’ – this

will find IndiaSlides.ppt, inukshuk5.jpg, but not 5inukshuk.jpg

To find all files of type ‘doc’ or ‘docx’, type ‘*.doc*’ – of course, this will also

find any files that have type ‘doczzz’ as well

Clickfree Portable Backup Drive User Guide

Browsing, Searching & Viewing

2. Click Search.

Files that match all of your search factors are displayed.

For information about what you can do with the files that are displayed, see “What can

I do with files from browse, search and view photos” on page 42.

WHAT CAN I DO WITH FILES FROM BROWSE, SEARCH AND VIEW PHOTOS

When you have files displayed in the browse, search or photo view screens, you can either:

•

double-click a file to open it with the program that your computer normally uses for

files of this type

•

right-click a file and choose one of several actions as shown below

If you select more than one file, some of the actions act on all of the selected files.

♦ To work with the file(s) you have selected:

1. Right-click the file (or one of the files) to bring up a menu.

2. Select one of the menu items:

•

Open – to open the file with the program that your computer normally uses for files

of this type

Open with (not for photos in the View Photos screen) – to choose the program that

you want Windows to use to open the file

Restore file to your computer – to restore that file to a location you choose. See

“Restoring content” on page 28 to continue with the restore.

Restore file to original location – to restore that file to its original location. See

“Restoring content” on page 28 to continue with the restore.

Clickfree Portable Backup Drive User Guide

Browsing, Searching & Viewing

•

Delete selected files from the backup – to delete files from the backup and

optionally exclude them from all later backups:

•

Print this picture (only for photos in the View Photos screen) – takes you to the

same Print Style screen as you see when you click Print @ Home, but this time to

print only one photo

Clickfree Portable Backup Drive User Guide

Advanced topics

WHAT IF THERE IS MORE THAN ONE USER ON MY COMPUTER?

This matters only if each user has a separate user login name for the computer. If every

user logs in with the same user name, all of their content is backed up and restored at

the same time regardless of who is logged in.

When Clickfree runs, it can only back up the content that you can access from your

Windows XP and Windows Vista maintain a separate Documents or My Documents

folder for each user name, Clickfree can back up only the corresponding content that

belong to the person who is logged in, unless that person logs in as the Administrator.

Administrator

“Administrator” is a special login name for the user who can make system-wide changes

to the computer, has full control, and can access all of the files on the computer. Most

home users are automatically the Administrator of their computer. If you don’t know if

you are the Administrator, or how to log in as Administrator, you might need to talk to

the person who set up the computer for you. If no one set up your computer for you,

then by default, you are the Administrator.

WHAT IF I HAVE MORE THAN ONE COMPUTER?

Clickfree Portable Backup Drive can back as many computers as you like: you are

limited only by the amount of space on your Portable Backup Drive.

Clickfree creates a unique identifier for each computer that it is used with, regardless of

the computer’s name. This allows Clickfree to back up content for more than one

computer without the files getting mixed up with each other, even if all of the computers

have the same name.

You can change the name of a computer after backup to make it easier to remember

which computer is which.

You change a computer’s name from the Clickfree Options screen.

HOW IS BACKUP DIFFERENT WHEN I HAVE MORE THAN ONE COMPUTER?

It makes no difference at all - just plug the Portable Backup Drive in to each computer to

back it up.

Each time you back up a computer for the first time, its name is added to the drop down

list of computers that you see on the Backup Summary, Restore Summary, and Options

screens.

♦ To find the name of a computer:

1. Follow steps 1 to 4 of “How do I start using my Clickfree Portable Backup Drive?”

Clickfree Portable Backup Drive User Guide

Advanced topics

on page 10.

2. When you see the countdown, click Options.

All of the computers that Clickfree has backed up on your Portable Backup Drive

are shown at the left side of the screen, with the computer name underneath.

When you click one of the computers, Clickfree shows:

•

the computer name

the date and time of last backup

the amount of space taken up by backed-up content for that computer

♦ To rename a computer:

On the Options screen:

1. Click the computer whose name you want to change.

2. Click Rename PC.

3. Type the new name for the computer and click Save.

Note:

Use only letters, numbers and hyphens for the computer name.

Clickfree Portable Backup Drive User Guide

Advanced topics

♦ To remove a computer:

If you no longer want to keep content backed up from a computer (for example, you

may no longer have that computer, and have already restored its content to another

computer), you can free up space on your Portable Backup Drive by removing the old

computer from Clickfree.

Warning: If you have not restored the content and you still want to keep it, do not remove

the computer from Clickfree: you cannot restore content from a computer that

you have removed.

On the Options screen:

1. Click the computer you want to remove.

2. Click Remove PC.

3. If you really want to remove the computer from Clickfree, check the checkbox and

click Remove.

Warning: Once you have removed a computer from Clickfree there is no way to recover

that computer’s content from the Portable Backup Drive.

Clickfree may take several minutes to erase the data, depending on the amount of

content backed up on the Portable Backup Drive.To see how to remove the content

from all computers, see ”Master Reset” on page 48.

WHAT IF I USE MORE THAN ONE PORTABLE BACKUP DRIVE?

You can use as many Portable Backup Drives as you like – as far as Clickfree is

concerned, each Portable Backup Drive (and the backups on it) is independent of the

others.

Clickfree Portable Backup Drive User Guide

Advanced topics

HOW DO I MAKE MULTIPLE BACKUPS?

If you want to keep multiple backups of a computer, use multiple Portable Backup

Drives for that computer.

The first time you back up a computer onto any Portable Backup Drive, Clickfree makes

a full backup. The next time you use the same Portable Backup Drive it backs up only

new and changed content.

So if you use a second Portable Backup Drive with the same computer, Clickfree starts

off with a full backup again.

WHAT ARE ‘FACTORY SETTINGS’ AND HOW DO I USE THEM?

Factory settings can be used in Clickfree in two places:

•

When choosing categories and file types to be backed up – see “Choosing

categories of content to be backed up – required” on page 16

Use Factory Settings for categories and files types means that all categories and

the corresponding file types are included.

•

When choosing locations to search – see “Choosing locations to search for

content – required” on page 16

Use Factory Settings for locations means that the entire computer is searched,

except for temporary folders and folders that Windows uses for its own files.

♦ To reset categories and file types to factory settings:

1. On the Choose File Types screen click Use Factory Settings.

2. Click Next > and continue with choosing locations to be searched.

♦ To reset locations to search to factory settings:

1. On the Choose File Locations screen click Use Factory Settings.

2. Click Next > and continue with choosing complete folders.

CLICKFREE TOOLS

Several tools are available for working with Clickfree:

•

Master Reset - removes all backed-up content from your Portable Backup Drive,

and erases any changes you have made to the backup settings.

Software Update – upgrades the Clickfree software

•

Language – changes the language used in the Clickfree screens

Clickfree Portable Backup Drive User Guide

Advanced topics

♦ To use these tools:

1. Connect Clickfree to your computer as described in “How do I start using my

Clickfree Portable Backup Drive?” on page 10.

2. When you see the countdown screen, click Options before the countdown reaches

zero:

3. Click the Tools tab to show the available tools.

MASTER RESET

♦ To apply Master Reset:

Master Reset is used to remove all backed-up content from all computers that have been

backed up on your Portable Backup Drive, and to apply factory settings – see “What are

‘factory settings’ and how do I use them?” on page 47.

After you perform a Master Reset you can no longer restore any previously backed-up

content. However, your Portable Backup Drive can still be used for new backups.

Note:

Clickfree never erases anything other than the backups it has performed.

Clickfree Portable Backup Drive User Guide

Advanced topics

If you want to remove only the content that was backed up from one computer, see “To

remove a computer” on page 46.

1. On the Tools screen click Master Reset.

2. If you really want to remove all backed-up content from Clickfree, check the

checkbox and click Reset.

Warning: Once you have reset Clickfree using the Master Reset there is no way to recover

any backed-up content from the Portable Backup Drive.

Clickfree may take several minutes to erase all of the content, depending on the

amount of content backed up on the Portable Backup Drive.

UPDATING CLICKFREE SOFTWARE

From time to time Clickfree software is upgraded to provide new or enhanced features.

You can:

•

Have Clickfree check for updates each time you connect it to your computer –

this is the default action, you don’t need to do anything

Manually check for updates

•

In both cases your computer needs to be connected to the internet for updated software

to be found and installed.

♦ To check automatically for updates:

Clickfree automatically looks for updates when it is connected to your computer and

you have a connection to the internet. To ensure this feature is on, make sure that the

checkbox Automatically check for software updates is checked on the Tools screen:

Every time that you connect Clickfree to your computer it automatically checks for

updated software and, if an update is available, prompts you to download and install it.

♦ To stop checking automatically for updates:

Make sure that the checkbox Automatically check for software updates is unchecked on

the Tools screen:

Clickfree Portable Backup Drive User Guide

Advanced topics

♦ To check manually for updates:

1. On the Tools screen click Update. Clickfree checks for available updates.

If the software in your Clickfree Portable Backup Drive and your computer is up to

date, click OK on the dialog that pops up.

If an update is available, Clickfree shows you what progress is being made in

downloading the update and updating your software:

Warning: While a software update is taking place it is very important for you not to

remove the Clickfree Portable Backup Drive from your computer and not to

turn off or restart the computer until the update is complete.

2. When the software update is complete, you need to unplug the Clickfree Portable

Backup Drive and plug it in again for the update to take effect.

INTERFACE LANGUAGE

♦ To choose which language is used in the Clickfree screens:

When you start Clickfree, it automatically uses the language that Windows is set for.

If you want to change the language that Clickfree uses, click the arrow at the right of the

language box and choose the language you prefer.

Clickfree Portable Backup Drive User Guide

Advanced topics

REMINDER AND THE CLICKFREE ICON

Clickfree can remind you to back up your files by installing a reminder program for

you. Installing the reminder puts a handy icon in the bottom right corner of your screen.

From this icon you can decide how often to be reminded to back up, can start a backup,

and can display or hide a mini status window that shows when the last backup was

done.

REMINDERS

♦ To install reminders:

1. Connect Clickfree to your computer as described in “How do I start using my

Clickfree Portable Backup Drive?” on page 10.

2. When you see the countdown screen, click Options before the countdown reaches

zero:

3. Click the Reminder tab.

Clickfree Portable Backup Drive User Guide

Advanced topics

4. Click Install Reminder.

The Clickfree icon

is installed in the bottom right corner of your computer screen,

and allows you to set, disable, or uninstall the reminder.

The icon may be one of three colors:

•

Green –

computer

Red –

reminder, it is time to back up

Grey –

the Clickfree Portable Backup Drive is attached to your

You have exceeded the number of days set in the backup

the Clickfree Portable Backup Drive is not attached to your

computer

♦ To set the number of days before Clickfree reminds you to back up:

1. Look for the Clickfree icon

in the bottom right corner of your computer screen,

and right-click it to show a menu:

2. Click Set Reminder:

3. Enter the number of days after which you want to be reminded to back up, and click

OK.

Clickfree Portable Backup Drive User Guide

Advanced topics

♦ To temporarily disable reminders:

1. Right-click the Clickfree icon

in the bottom right corner of your computer screen:

2. Click Exit:

The icon disappears, and reminders are disabled until you next start your computer.

♦ To stop getting reminders:

1. Right-click the Clickfree icon

in the bottom right corner of your computer screen:

2. Click Uninstall.

The icon disappears, and reminders are permanently disabled.

If you want to see reminders in the future, you can install them again.

HOW DO I ADD/REMOVE/EDIT FILETYPES

In addition to allowing you to choose to back up pre-defined file types within the pre-

defined categories, Clickfree has a category called Custom Extensions to which you can

add file types that are not included in the pre-defined categories.

You can add, remove, and change file types using the Choose File Types screen:

Clickfree Portable Backup Drive User Guide

Advanced topics

♦ To add a file type:

1. Click Add File Type:

2. Type the extension for the new file type, and click Save.

The new file type is added to Custom Extensions:

♦ To remove a file type:

1. Click a file type in Custom Extensions, and click Remove File Type:

Clickfree Portable Backup Drive User Guide

Advanced topics

2. Click Yes.

The file type is removed from Custom Extensions:

♦ To change a file type:

1. Click a file type in Custom Extensions, and click Edit File Type:

2. Type the new extension for the file type, and click Save.

The file type in Custom Extensions is modified.

3. When you are finished working with custom extensions, click Next > and continue

with choosing locations to be searched.

Clickfree Portable Backup Drive User Guide

Advanced topics

HOW DO I CHOOSE INDIVIDUAL FILE TYPES FOR BACKUP?

You already saw how to choose file categories for backup in “Choosing categories of

content to be backed up – required” on page 16.

You can also expand each category and select or unselect individual file types that make

up that category.

Note: When a category is selected or unselected by checking or unchecking its checkbox, all

of the file types that make up that category are also selected or unselected.

♦ To select one or more file types in a category:

1. Click the + to the left of the checkbox. This expands the category list to show the file

types that make up that category, and changes the + to a -:

2. You can now choose the individual types of file you want to include in the backup

by adding and removing checkmarks in the checkboxes.

You collapse the category again by clicking the - .

3. If you need to back up file types that are not in any category, see “How do I

Add/Remove/Edit filetypes” on page 53 for details of how to add a new file type.

4. When you are finished selecting file categories and file types, click Next > and

continue with choosing locations to be searched.

CAN I EXCLUDE A FILE FROM BACKUP?

After you have completed a backup, you can review the backed-up files and not only

delete individual files from the backup, but ensure that these files are never backed up

again.

For details, see “To work with the file(s) you have selected” on page 42.

Clickfree Portable Backup Drive User Guide

Advanced topics

HOW DO I CHOOSE INDIVIDUAL FILES FOR RESTORE?

On the Restore Summary screen you can click checkboxes to select the category whose

files you want to restore.

You can also:

•

Select backed-up files within a category

Browse through folders that contain backup files

Search for backed-up files by file type, file date, and file name

Files selected by each of these means are included in the restore.

♦ To select files within a category:

1. Click the category name.

All files in that category are shown in the Search Files screen.

2. Select the files to be restored, and click Next >.

You are returned to the Restore Summary screen where you can make more

selections.

3. If you are finished selecting files, click Next >.

Clickfree Portable Backup Drive User Guide

Advanced topics

♦ To select files by browsing:

1. Click the Browse Files tab then click the +

to expand the view.

2. Select the files to be restored, and click Next >.

You are returned to the Restore Summary screen where you can make more

selections.

3. If you are finished selecting files, click Next >.

♦ To select files by searching:

1. Click the Search Files tab.

Clickfree Portable Backup Drive User Guide

Advanced topics

2. Select the combination of File Type, File Date, and File Name that should find the

files you want to restore:

These selections are combined so that only files that match all of them are found – in

this case only files in the category Photos, and created/last changed within the last

year, and with names starting with ‘inuk’.

•

File Type – select a category

File Date – select the time period within which the files were created or changed

File Name – type a “mask” to select files:

Type whatever you can remember of the file names you want to find, and

substitute:

•

? for one character, meaning that character can be anything at all

* for any number of characters, meaning these characters can be anything

at all

•

For example, assume that the File Type and File Date selections would include

them:

To find all files whose names begin with ‘08Dec’, type ‘08Dec*’ – this will find

08Dec_LetterToMary.doc, but not 2008DecemberExpenses.xls

To find all files with ‘Dec’ anywhere in the name, type ‘*Dec*’ – this will find

08Dec_LetterToMary.doc, 2008DecemberExpenses.xls, etc

To find all files with ‘n’ as the second character of the name, type ‘?n*’ – this will

find IndiaSlides.ppt, inukshuk5.jpg, but not 5inukshuk.jpg

To find all files of type ‘doc’ or ‘docx’, type ‘*.doc*’ – of course, this will also find

any files that have type ‘doczzz’ as well

Clickfree Portable Backup Drive User Guide

Advanced topics

3. Click Search.

Files that match all of your search criteria are displayed.

4. Select the files to be restored, and click Next >.

You are returned to the Restore Summary screen where you can make more

selections.

5. If you are finished selecting files, click Next >.

HOW DO I CHOOSE ANOTHER DRIVE AND/OR FOLDER TO RESTORE TO?

On the Select Location to Restore Files screen you can choose:

•

the disk drive to restore content to (if you have more than one)

the folder on that drive to use

If any drive does not have enough space for the content to be restored, the drive letter

and free space are ‘greyed’:

♦ To select another drive and/or folder to restore to:

1. Select the drive to restore to.

The folder that will be used is shown below the drives.

Clickfree Portable Backup Drive User Guide

Advanced topics

2. To change the folder, click Change Folder and select the folder you want.

As usual, click + to expand a folder, - to collapse the folder again.

3. To create a new subfolder, click New Folder, type the folder name, and click OK.

4. Click Next >, and continue with “Choosing categories of content to be restored” on

page 29.

HOW DO I USE PASSWORD PROTECTION?

DO MY FILES NEED PASSWORD PROTECTION?

If your Clickfree Portable Backup Drive is lost or stolen, anyone with a computer that

meets the hardware and software prerequisites can restore files from your Portable

Backup Drive simply by connecting the Portable Backup Drive to their computer, unless

the Portable Backup Drive is protected by a password.

You should protect your files using a password if the content you have backed up is

sensitive in any way, for example, contains trade secrets, or if it would be embarrassing

to you if it got into the wrong hands, and there is any possibility that the Portable

Backup Drive could be lost or stolen.

HOW DO I CHOOSE A PASSWORD?

Choose your password according to the sensitivity of the content you are protecting.

Advice on passwords is easy to come by – just google “choose password” to find as

much advice as you could possibly use. Clickfree imposes no restrictions on the

password, and treats upper-case and lower-case letters as identical.

Warning: Be sure to pick a password that would be difficult for anyone else to discover

and that you will be able to remember – if you forget your password there is no

way to recover any backed-up content from the Portable Backup Drive.

Clickfree Portable Backup Drive User Guide

Advanced topics

HOW DO I ENABLE PASSWORD PROTECTION?

You can enable password protection from the Backup Summary screen.

♦ To enable password protection:

1. Click Enable Security.

2. Type your password in both the New Password and Retype Password fields.

3. Optionally set a hint. See below for details.

4. Click OK.

HOW DOES SETTING A ‘HINT’ HELP ME?

If you forget your password, then, as noted in the warning above, you have effectively

lost access to all of the backups on your Portable Backup Drive.

Clickfree gives you a second chance at remembering the password, in the form of a hint.

If you choose to set a hint, then when Clickfree asks you for your password you can

click the Show hint link and see the hint you entered when you enabled password

protection.

However, don’t forget that anyone who finds or steals your Portable Backup Drive can

also click the link and see your hint. This means that your hint should be as difficult to

use as possible for anyone other than yourself – in fact, it means that your hint should be

as secure as your password. There is no point at all in having a strong password but

using a hint that gives it away to anyone who clicks the link.

Warning: Be sure to pick a hint that would be difficult for anyone else to interpret and

that you will be able to remember – if you forget your password and cannot

Clickfree Portable Backup Drive User Guide

Advanced topics

remember it using the hint there is no way to recover any backed-up content

from the Portable Backup Drive.

For example, if my password is ‘J@ntetelc0’ (Jantetelco is a town in Mexico with a

population of about 500), then my hint could be ‘Lugar de la patria’ – a title by which

Jantetelco is known only to people who live near there – and by you!

CAN I CHANGE MY PASSWORD?

The way to change your password is simply to disable security from the Backup

Summary screen, as shown in “How do I disable password protection?” on page 63,

then to re-enable it as shown in “How do I enable password protection?” on page 62.

HOW DO I DISABLE PASSWORD PROTECTION?

You can disable password protection from the Backup Summary screen.

♦ To disable password protection:

Click Disable Security, then click Yes when asked if you are sure.

You can re-enable password protection from the Backup Summary screen. See “How do

I enable password protection?” on page 62.

Clickfree Portable Backup Drive User Guide

Advanced topics

WHAT IF I FORGET MY PASSWORD?

If you have forgotten your password, and cannot remember it from the hint you set

when you enabled password protection, your only choice is to reset the Portable Backup

Drive and lose all of your backed-up content.

♦ To reset the Portable Backup Drive

1. When prompted to type your password, click Forget My Password.

You can:

•

erase the backed-up content and re-enable security – go to step 2

erase the backed-up content and disable security– go to step 6

2. Leave Erase backed up data and re-enable security selected.

3. Type a new password (that you will remember) in both the New Password and

Retype Password fields.

4. Optionally set a hint.

5. Click Erase and Enable security, and continue with step 8.

6. Select Erase all backed up data but do not re-enable security.

7. Click Erase and continue with step 8.

8. Click Yes to confirm that you are sure you want to erase all backed-up content.

Clickfree shows you how far it has got with erasing data, then tells you that your

Portable Backup Drive has been reset.

Clickfree Portable Backup Drive User Guide

Legal stuff

Clickfree and the Clickfree logo are trademarks or registered trademarks of Storage

Appliance Corporation.

Other product names used in this guide are recognized as trademarks or registered

trademarks of their owners.

The information contained in this guide is provided by Storage Appliance Corporation and while we

try to keep the information up-to-date and correct, we make no representations or warranties of any

kind, express or implied, about the completeness, accuracy, reliability, or suitability of the

information or related products. Any reliance you place on such information is therefore strictly at

your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or

consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits

arising out of, or in connection with, the use of this information or related products.

The specifications and performance of the products manufactured by Storage Appliance

Corporation and featured in this publication may be changed without notice.

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