Cincinnati Bell Cell Phone 6010 User Manual

Nokia 6010 – 11/04  
Cincinnati Bell Wireless  
Quick Start Guide  
Transferring your Address Book  
There are different ways that you can transfer your old phone’s address book to your new phone.  
If switching from a Digital (TDMA) phone to a Nokia 6010  
You will need to manually transfer numbers from one phone’s address book to another by following the  
instructions in your phone’s User Guide.  
If switching from a Next Generation (GSM/GPRS) phone to a Nokia 6010  
Next Generation phones, such as the Nokia 6010, allow you to save contacts to your phone or to your SIM  
card (which is a memory chip that you can remove and insert into future next generation phones that you  
use). If you decide to change phones (to another Next Generation phone) at any time, be sure to save your  
contacts to your SIM card so that you can simply take your address book with you. To copy your contacts to  
your SIM, select ContactsCopyFrom Phone to SIM CardAllMove Original. You’ll be asked “Move  
Entries?”, and should select “OK”. When your phone is finished moving the entries, you can exit by  
pressing the key with the red swoosh. Note: SIM cards are only able to save 200 numbers, and only one  
number per name.  
Setting Up VoiceMail  
Please to refer to the Welcome Guide, which you received with your phone, for full instructions on how to set up  
your VoiceMail service. For the Nokia 6010, be sure to follow the “Next Generation” phone instructions and use  
1111 as your temporary VoiceMail password. You’ll want to set up your VoiceMail as soon as possible, since  
this service is active immediately and callers may be leaving messages for you.  
Using Text Messaging  
Have you wanted to reach someone, but know that they are in a place where they can’t receive a phone call, or  
have you just wanted to pass a quick comment along without making it into a long voice conversation? Text  
Messaging may just be for you.  
Text messaging is already active on your phone, and any messages that you receive are FREE. This is  
especially handy because it means you may be able to receive info alerts for free from sites such as CNN.com,  
or the Weather Channel, etc. PC users can also send 150 character-long emails to your phone using your 10  
digit telephone [email protected] as the email address. To illustrate, the format of the address would look  
something like this: [email protected]  
To respond to text messages, it’s just a dime per message that you send, or you can get a money-saving text  
messaging plan if you become a frequent user. To switch to a text messaging plan at any time, simply call  
#TXT from your wireless phone and add the service using our automated ordering line. Using text messaging is  
easy. See the following instructions, which can be used on virtually any Nokia phone.  
To send a text message from your wireless phone:  
1. Press the Menu button on your Nokia phone  
2. Scroll to Messages and press Select  
3. Scroll to Text Messages and press Select  
4. Scroll to Write Message (or similar option) and press Select  
5. Use the key pad to type your message (up to 150 characters)  
a. Example – Type the word ‘HELLO’  
i. Press the 4 key twice for H  
ii. Press the 3 key twice for E  
iii. Press the 5 key three times for L (wait a couple of seconds)  
iv. Press the 5 key three times for L  
v. Press the 6 key three times for O  
6. Once you’ve typed your message, press Send  
Nokia 6010 – 11/04  
gives you everything you need to know about Cincinnati: Local and national news, sports, arts and  
entertainment information, community events, weather, traffic updates, and more - all updated minute-by-  
minute each day.  
ESPN Sports  
Sports news is now at your fingertips -- brought to you by the leading provider of sports on the Internet.  
ESPN offers late breaking news, statistics, schedules, and player updates, in addition to up-to-the minute  
sports scores from live events. Get sports info on numerous college and pro sports including football,  
hockey, horse racing, auto racing, basketball, tennis, golf and more!  
Ringtones & Graphics  
Get the coolest ringtones and graphics from Cincinnati Bell. Select from various songs and artists. Get your  
school fight song. Download a graphic that lets you express your own personal style. Downloads are priced  
individually and, if applicable, the data used to transfer the file will be subtracted from your monthly Wireless  
Internet plan (or charged per kilobyte if you aren’t a Wireless Internet subscriber).  
To Download: (From Your Next Generation Phone)  
From the Wireless Internet section, select Ringtones and Graphics. To download a ringtone or graphic,  
select “Ringtones” or “Graphics” and then select a category. There are 27 ringtone music categories  
including such categories like Country, Hip Hop, Classical…you can even choose Cincinnati’s WEBN!  
There are 20 graphic categories including flags, holiday icons, even Disney graphics!  
Within your chosen category, select a Ringtone or Graphic.  
Make sure that your phone’s model number is displayed in the box.  
Scroll to the category of ringtone or graphic that you’d like, and select a song or graphic.  
Once you’ve highlighted and selected the item you want, next you’ll see the following: “Enter the  
recipient’s mobile number” (this will default to your own wireless number including 1 and the  
area code) and “Phone:” (Please select your phone model), and “Buy”  
Note: You may enter a phone number other than your own if you’d like to send a ringtone  
as a gift to a friend. It’s important to be sure the recipient has a phone capable of receiving  
the type of ringtone or graphic you send, as you will be billed for the ringtone or graphic  
even if their phone cannot receive it.  
You can preview ringtones/graphics through the Cincinnati Bell website at:  
www.cincinnatibell.com/portal, log in/sign up for a free account, and click on “Ringtones and  
Graphics”  
Select “Buy”. The title of the ringtone or graphic that you selected will appear followed by: “A  
ringtone/graphic is about to be sent to the following mobile phone number. You will be charged  
$X.00 on your phone bill. Do you wish to continue?” 513.XXX.XXXX (this will be your wireless  
number, unless you’ve chosen to send it to a friend).  
If you wish to continue, select “Buy”  
You’ll then have the option to download the ringtone/graphic file. To download, select the title of  
your ringtone/graphic file.  
Once you’ve downloaded the ringtone/graphic, you’ll see the following message: “Ringing tone  
received” or “Graphic received”  
Select OptionsPlayback (to listen to the tone) or to view the graphic.  
Once you’ve listened to the tone, you can save the ringtone by selecting QuitSave  
ToneSelect.  
You’ll then be asked to name the ringtone. Enter a name, and select “OK”.  
Next you’ll be asked to save the ringtone into your “Gallery”. To save the ringtone to the  
ringtone file, select “Ringtone”. The message “Saved to Ringtones” will appear.  
If you wish to exit, select “Cancel”  
To set up the ringtone as your active ringtone, go to  
MenuProfilesNormalCustomizeRinging ToneSelectOpen Gallery. That’s where  
you’ll find the ringtones that you’ve downloaded along with a whole selection of other ringtones.  
Choose “select” and then open the Tones gallery. Highlight the ringtone you want and choose  
“select”. Your ringtone will be set. For more information on how to select a ringtone, see your  
user manual.  
Nokia 6010 – 11/04  
Java Games  
Download a fun game to play while waiting around. Downloads are priced individually and, if applicable, the  
data used to transfer the file will be subtracted from your monthly Wireless Internet plan (or charged per  
kilobyte if you aren’t a Wireless Internet subscriber).  
To Download: (From Your Next Generation Phone)  
From the Wireless Internet section, select Java Games. You’ll see a selection of games that are  
compatible with your phone. You’ll be able to get a brief description of the game if you highlight the title  
that interests you and select it. You’ll also see the price and file size.  
Once you find the game you want to download:  
Highlight the game you wish to download, and select it.  
You’ll see a brief description of the game, the file size (kB)”, “Price”, a description and the terms  
of use.  
If you would like to purchase, select “Buy”.  
Next, you’ll want to download the game you just purchased. Select “Download it” and you’ll see  
a confirmation message, which includes the name of the game, the file size and the name of the  
game developer.  
Select “Yes” and the game will start downloading. This may take several seconds depending  
on the file size.  
Once the game has been downloaded, the screen will read “Saved to Games. Open now?” If  
you would like to begin playing, select “OK”, if not, it will be stored in the “Games” section within  
the main menu and you can select it later.  
E-Mail  
To access your email, select the “Email” menu option within the Cincinnati Bell Wireless Internet services  
home page on your phone. You will see three options: 1) My Email, 2) My Email Tools or 3) Other Email  
My Email  
Cincinnati Bell Wireless Internet subscribers get one Fuse email box free. If you are an existing  
Cincinnati Bell email subscriber (Fuse, Zoomtown, etc.) you may set up “My Email” with the same  
Cincinnati Bell email address and password that you use to log-in via your PC.  
Setting up “My Email”  
The directions will vary for those with and those without an existing Cincinnati Bell email box (Fuse,  
ZoomTown, etc).  
Those who DO NOT HAVE an existing Cincinnati Bell email box:  
Select “My Email”. You will be asked: “Are you an existing Cincinnati Bell email (fuse.net,  
zoomtown.com) customer”  
o
Select “No” and the following will appear: “Set up your email address and password so you  
can take advantage of Fuse Email while you’re on the go”. Press “OK”  
Next you will choose a user name and a password.  
o
Select a user name. If the user name you have chosen is already being used, you  
will be provided with alternatives. You may choose a suggested alternative or  
select a completely different user name.  
Create a password. Passwords must be at least six characters long and must  
include at least one numeric character.  
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o
Once you have successfully created a username and password, you will receive a  
confirmation message indicating your Fuse email box has been created.  
The next time you access “My Email” from the menu, you will not need to input your  
username and password. You will be automatically logged in to your Fuse email box.  
If you would like to require your password be asked for every time you access “My  
Email”, you can set this preference in the “My Email Tools” folder and select “Auto-  
Login EmailDisable.  
If you’d like to access your email from a computer, you may do so by going to the  
following URL: http://webmail.fuse.net. You will need to enter your  
“Username”@fuse.net, as well as your password.  
Those who HAVE an existing Cincinnati Bell email box (Fuse, Zoomtown etc.).  
Select “My Email”. You will be asked: “Are you an existing Cincinnati Bell email (fuse.net,  
zoomtown.com) customer”  
Nokia 6010 – 11/04  
o
o
Select “Yes”  
Select “Email Address:” and enter your existing Cincinnati Bell email address (i.e.  
[email protected], or [email protected] (case sensitive)). To change the case, press  
the # key until you see “abc” mode instead of “Abc” mode.  
o
o
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Scroll down to Email Passwordand enter your existing email password (case sensitive).  
Scroll down and select “Go”  
You should now see your existing email inbox. Subsequent returns to “My Email” won’t  
require you to input your “Email Address” and “Email Password” – you’ll automatically be  
logged in!  
Other Email  
Use this option if you have email with a different provider (than Cincinnati Bell), or you wish to check a  
secondary Cincinnati Bell email account (up to 5 secondary email boxes besides the primary set up in  
“My Email can be accessed).  
Select the “Other Email” option, choose from one of the available options (Yahoo & MSN),  
and enter your email address and password.  
If your email service is not listed, visit your email provider’s website using the “go to” option  
and enter your Username and Password. If you have difficulty accessing your other email,  
contact your email provider for assistance.  
Wall Street Journal  
Access the only morning paper that delivers the latest business news from every major market in the world.  
More than 1,650 analysts and writers bring you the top world news, crucial reports from all industries, in-  
depth technology coverage, along with all the financial insight you need to succeed. Select from US News,  
Asia News, Europe News or Technology News.  
Entertainment  
This category offers more fun things to do with your phone! Within the Entertainment category are:  
Movies: See what’s playing in your area, get movie reviews, prices, movie times, and listings of  
what movies are coming soon. What more could you need?  
Games: Here you’ll find games that you can buy and download to your phone to play anytime.  
You’ll also find a library of games that you can play online by yourself or against others. Some of  
our many online games include: 3X Trivia, Blackjack, Decoder, Hangman, Roshambo, and  
Scrabble.  
Note: Downloadable games have a fee when you download and the kilobytes used to  
download the game are deducted from your monthly data plan. Games that you play online are  
free, except the kilobytes used while playing are deducted from your monthly data plan.  
Lottery: Get the latest lottery scores to find out if you’re a millionaire yet.  
Horoscopes: Check your horoscopes anytime; they’re right here at your fingertips whenever you  
need to know what the day has in store for you!  
Proverbs: Need a wise saying to jump-start your day? Check out our proverbs section.  
My Info  
My Info allows you to set up a short cut to your favorite Wireless Internet information. Short cuts might allow  
you to quickly check the weather in specific cities, check certain stock ticker symbols, track your favorite  
sports teams, or set up a specific starting point when looking up directions. “My Info” is available to those  
who subscribe to any Cincinnati Bell Wireless Internet plan. Within the My Info section, you have the  
following choices:  
My Bookmarks  
My Theatres  
My Horoscopes  
My AP News  
My Weather  
My Lottery  
My Sports  
My Stocks  
My Drivers  
Alerts  
Edit Settings  
Nokia 6010 – 11/04  
You can customize your prefences using your PC or using your wireless phone. To customize using your  
PC, visit www.cincinnatibell.com/portal, log in/set up your account, and click on “My News”. To customize  
your preferences using your phone, select MenuServicesCBW InternetMy InfoMoreEdit Settings.  
Once at “Edit Settings”, you can follow the screens to choose whether or not you would like to view each of  
the categories. (Remember to use your green phone key as your “enter” key) To select a category, you  
must first highlight the category using your scroll keys, and press enter.  
Cincinnati Bell Yellow Pages  
Search for business and residential phone and address listings from the Cincinnati Bell Yellow pages using  
your wireless phone. Find the nearest, get driving directions and more!  
Find It  
The “Find It” section puts you in command! Now you not only have access to breaking news and  
information, you have access to databases of information using your phone! Find stores, get directions,  
access phone numbers of friends and businesses, find out who just called with Reverse Lookup, and more!  
Within the “Find It” section, you will be able to select among the following menu options:  
1. Find Nearest  
2. Google  
3. Yellow Pages  
4. White Pages  
5. Reverse Lookup  
6. Go To Site  
7. Directions  
8. Movies  
The easiest way to find the nearest hotel, restaurant, etc, is to select “Find Nearest” and “Enter ZIP”. Once  
you’ve entered your Zip (starting point), you can select the type of business you are seeking (restaurant, gas  
station, etc). Highlight your selection and press enter (green phone button). Your results will appear.  
Google  
Google is a search engine that you can select if you want to visit other websites. Note: Many websites are  
not set up correctly for access using a mobile phone. If you have trouble viewing a site, the trouble is most  
likely with the format of the website and not your mobile phone’s browser.  
Yahoo  
These are direct links to commonly used e-mail providers, Yahoo and MSN. You can access these sites via  
these links or by selecting “other email” under the Email menu option.  
Usage History  
Keep track of the wireless data usage on your account through this helpful link.  
Multimedia Messaging Service (MMS)  
Also known as “Picture Messaging”, MMS allows users to create and messages combining text, sound and  
graphics. You can send and receive images, voice clips, music, greeting cards and more. It should be noted,  
however, that both the sender and the receiver must have a Next Generation phone that is MMS capable.  
MMS messages are just $0.20 each to send, reply to, or forward. The data (kilobytes) used to transfer of the  
MMS file will also be deducted from the data in your monthly Wireless Internet plan. (If not a Wireless Internet  
subscriber, the sender will be charged $0.03 per kilobyte for the data transfer.) When receiving an MMS  
message, the recipient pays nothing; however, the data (kilobytes) used to transfer the file will be deducted from  
the recipient’s monthly Wireless Internet data plan balance.  
Sending/Receiving MMS Messages  
There are 3 ways to send an MMS message: between phones, PC to phone, and phone to PC.  
Note! To send MMS message between phones, both the sender and the receiver must have a Next  
Generation phone. If the sender has a Next Generation phone and the receiver does not, the receiver will  
receive a text (SMS) message with a unique URL (web address) that can be accessed via PC to view the  
content.  
Sending an MMS from your phone  
Nokia 6010 – 11/04  
From the main menu, select MessagesMultimedia MessagesCreate Message (Tip! Remember  
that you can turn on “predictive text” to make inputting a message easier. Consult your user guide  
for specific instructions)  
If you would like to enter a text message, input the message now and select “Options” when  
finished. Inputting text is not required.  
Scroll down to “Insert” “Sound” or “Image”. If you choose “Sound”, you’ll want to select a sound  
clip out of your “Tones” folder. If you choose image, select the “Graphics” folder for cartoons and  
icons or the “Images” folder to access pictures that you’ve taken and saved.  
Highlight the image or sound you wish to insert and select OptionsInsert (“Object Added”  
message will briefly appear and the screen will return to the message that you have created)  
To send the message, select “Options”, Select ”Send to Number” and input the recipient’s 11-digit  
wireless phone number including a 1 before the area code (Ex. 15135550001) and select “OK” or  
you can send to a person’s PC email box. Simply enter their email address instead of a phone  
number and select “OK”.  
You’ll briefly see a message “Message Saving to Outbox” while the message is being transmitted,  
and a paper clip symbol will show in the upper left hand corner of your phone’s screen. Once the  
message is sent, the paper clip will go away, and the message “Multimedia Message Sent” will  
appear in the phone’s display.  
Note! Your Nokia 6010 can receive image files that are 45KB or smaller and in the format of a JPEG,  
PNG, OTA-BMP, WBMP or GIF. Sound files must be in Mobile MIDI (GMX) format and under 45KB in  
size.  
When sending an MMS message to a Next Generation phone from your PC (using your email or a  
website), you’ll need to know the phone’s address. The Next Generation phone’s MMS “email” address  
is made up of their 11-digit wireless phone [email protected].  
(Ex.15135550001@mms.gocbw.com)  
Receiving MMS to your phone  
When an MMS message is received, your screen will read “Multimedia Message Received”  
To view the message, select “Show”  
The message will appear. If the message came from a PC, you may see a message stating that the  
image is attached. You can view picture attachments sent via MMS, however, the image is not the  
first thing you see when you open the message. You will need to scroll down in the message in  
order to get to the image.  
Saving an MMS Message  
MMS messages will be temporarily saved in your inbox/outbox for up to 7 days. If you would like to save  
an image longer, you will need to follow these directions to save an image or sound clip into your  
gallery.  
While the MMS message is open, select OptionsSave Image  
You’ll be given the opportunity to name the image (If the image had a name when it was sent, this  
name will default; however, a new name can be entered). Input the name you would like and select  
“OK”  
The “Gallery” menu will appear, and “Graphics” will be highlighted - press “Select”  
Protecting Your Phone From Unauthorized Use  
Would you like to make sure that others can’t use your phone (and your airtime) without your consent? Just  
follow these simple steps:  
Go to SettingsSecurity SettingsPin  
You will be prompted to enter a 4- to 8-digit phone code (that you create) several times  
Call Cincinnati Bell Customer Care at 1-888-391-3925 to obtain a PIN/PUK code to enter at the prompt.  
NOTE: You will have 10 chances to correctly enter this code. If you incorrectly enter it 10 times, you will see “SIM Blocked”  
and should visit your nearest Cincinnati Bell Wireless location to purchase a new SIM card.  
Nokia 6010 – 11/04  
How to Use Connect2Home Callingsm  
Connect2Homesm calling is a feature included with USA Nation bundled wireless rate plans which allows you to  
make free voice calls from your GSM wireless phone to your home phone number. If you’ve selected a rate  
plan which includes Connect2Home calling, this service should be available for use the next business day after  
ordering. Once the service is active on your account, you will receive a text message to your wireless phone to  
confirm.  
How to Place a Call Using Connect2Home service:  
To place a Connect2Home call, dial “22” then press the “send” or “enter” key to place a call to your  
designated home number. Calls you make by dialing 22 will automatically be sent to your home  
number (your home number is the local, residential Cincinnati Bell Telephone phone number that  
you provided to Cincinnati Bell for billing purposes when you activated your wireless phone.)  
If you move, you can change the telephone number that you designated to be your home phone  
number twice per calendar year by calling CBW Care at (888) 391-3925.  
IMPORTANT! Calls to “22” will always be free calls, and the minutes used will not subtract from the  
minutes you have available in your wireless rate plan. If you dial directly to your 7 or 10-digit home  
phone number, these minutes will not be free and will count against your plan’s available minutes.  
Likewise, minutes used when dialing from your home to your wireless will subtract from your plan’s  
available minutes.  
Cincinnati Bell reserves the right to disconnect the Connect2Home Feature at its discretion.  
Interactions with other Telephone Services:  
Line Number Blocking or Out of Area: When you dial 22, Cincinnati Bell must be able to read the  
Caller ID from your incoming call in order to connect the call to your designated home number. In  
certain coverage areas and/or if you have “Line Number Blocking” service active on your wireless  
phone, calls will not carry Caller ID information. In these instances, you will hear the following  
message:  
“We're sorry, your Connect2Home free call may not be completed at this time due to insufficient  
incoming Caller ID information. This may be just a temporary problem due to your current  
wireless network connection. Please try your free call again at a later time.”  
If you have “Line Number Blocking” set up on your wireless phone, you do not need to eliminate this  
service. Instead, simply dial *82 513-241-3030 to use Connect2Home service. This will be the  
phone number that you dial each time you place a call home instead of dialing “22”. It may be  
easiest for you to use this number if you program the entire number sequence into your address  
book.  
Call Forwarding: Call Forwarding should not be used to forward any calls to your home number, to  
22, or to 513-241-3030. Calls placed using the Call Forwarding feature will be billed the normal call  
forwarding charges ($.07/min).  
Billing Detail with Connect2Home:  
Calls made to 22 or 513-241-3030 will appear on your monthly detailed bill. Connect2Home calls  
will be identified as shown below.  
LOCAL CALLS  
Long  
Date  
14. Jul 3 9:32p  
Time  
Number called  
22  
Type Min Airtime Distance  
Total  
0.00  
3
0.000  
0.00  
Called to: Cnct 2Home  

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